ITIC USER MANUAL - Call Before You Dig
Contents
1. Instagram Facebook Twitter oo Mic CONGRATULATIONS 3 nc You can now access Mobile quickly and easily with YouTube ATE Mobile one click on your smart phone or other mobile device LOGGING IN Once you have created your shortcut icon you can easily access ITIC Mobile When you first launch ITIC Mobile you Oregon One Call will be prompted to login Use your same Login and Password that you use for the desktop version of ITIC If you clicked SAVE earlier see previous page ITIC Mobile will save your login amp password after you log in for the first time Click NEXT Password To begin a new ticket click BEGIN TICKET The rest of the ITIC process will feel very similar to the desktop version of ITIC Oregon One Call ITIC User Information Excavator Information and Alternate IC Contact Information will T auto fill with the information stored on your ITIC account See pages 6 8 for more details Oregon One Call ITIC USER ITIC Mobile also allows you INFORMATION to access the Ticket Search function To begin simply click Phone No the button labeled Ticket Search on the main menu See page 555 555 5555 31 for more details Ext ITIC MOBILE QUICK GUIDE PROFILES You can easily access the Profiles you have stored on your ITIC account through the Profiles Menu located just above the Alternate Contact Information See pages 8 92. SUBMIT A LOCATE REQUEST STEP 3 Location Information Continued Street Name Enter the street name associated with the address If there is no address enter the name of the street in which the digging will take place on or along Closest Cross Street INTERNET TICKET PROCESSING Enter the name of the intersecting street closest to where the work will take place The closest intersecting street may not necessarily be a major intersection This information is required if there is no address listed for the worksite Location Information County House If Applicable not always needed Street Name NO PERIODS Ex W 5t NOT WEST 124 STREET Location of Work Marking Instr amp if Needed Driving Dir Coord Type Lat North Township Ex 275 No space dash Remarks Remarks City Place Closest Cross Street to Dig Site Ex N IST AVE not NORTH FIRST AVENUE Zone Lon East Sec tr Ex 27 HE 26 NW Range Ex 3E ADDRESS TIP Use keyword searches start typing in the Street name ch to generate a list of street name options Select from the drop down lists whenever possible but only if correct This works for both street fields Bl street Name NO PERIODS Ex W 124th St NOT WEST 124 STREET Location of Work SE KRIEGER LN SE KRISTY LN NW KRONAN CT SW KRUSE RIDGE DR REMEMBER Do not list m
3. Profiles are used to auto fill specific fields with your routinely used information Utilizing the Profiles feature will enable ITIC to remember your information saving you time in the Locate Request process Tic B Stepi Contact Information Alt Contact Create Job Profile E Click the profile drop down and select CREATE JOB PROFILE to create a profile f Chat Live ne Call E Create a name or title for the profile The title will appear in the profile drop down menu for selection You can create profiles for a specific foreman contact a common type of work a regular customer etc You can also create profiles for specific counties or cities that you work in or even save marking instructions that are commonly used ALL FIELDS ARE OPTIONAL Click SUBMIT when complete Main Menu Help Chat Live o Oregon One Call Profiles Profiles are located at the top of the second page of the locate request form Phone No Create Job Profile Edit Job Profile Work Profile Information Profile Name Contact Information Alt Contact Phone No Excavation Information Type of Work Work Being Done For Location Information County City Place Location of Work Marking Instr amp if Needed Driving Dir CANCEL SUBMIT gt Continued The title of the profile will appear in the drop down menu once you have submitted i
4. for more details MAPPING IN BHIEF Mapping in ITIC Mobile is very similar to the desktop version of ITIC and functions in a very similar fashion There are two important exceptions however Oregon Call Search Results found the requested address lt click for more results 50m Terms of Use 1 Hand drawing your polygon Click the Clear button to remove the computer generated polygon Begin drawing your polygon by tapping the screen where you would like to set the first point Continue setting points until you have closed out your polygon 2 Add Point Feature This useful feature works with your device s GPS to pinpoint your location on the ITIC Mobile map Simply click the Add Point button and ITIC Mobile will add a point on the map that corresponds with your current physical location INTERNET TICKET PROCESSING m Oregon Call mud NEW FENCE Contact Information Alt Contact JAKE CHAMBERS Phone No 555 555 5555 Excavation Information Type of Work INSTALL FENCE Work Being Done For PATRICK DANVILLE That s all there is to it As you can tell ITIC Mobile contains the same user friendly features you can find in ITIC just tailored for filing on the go Hemember to refer to the main body of this manual for more detailed information on filing locate requests with ITIC
5. in the address field or Main in the Street field Pan Map Allows you to grab the map with the curser and move tt Draw Polygon Allows you to map out an area which can then be evaluated using the Search button This will show you a list of tickets that fall within the area mapped Clear Polygon Clears your currently drawn polygon Ticket Search Manage Tickets INTERNET TICKET PROCESSING Ticket Search TIC Wil accept partial entry Return to Menu J Search Ticket Number Start Date Header 19 End Date CODED DEDEM Contact Name Caller Phone Caller ID Company Fax Email Type Of Work Work Done For Duration Explosives CTS o Location Information 0 0 0 Any County City BAKER Township _ BENTON owns CLACKAMAS Range CLATSOP Section House Number Street Intersecting Street Location Remarks Search Map ASHONA Kennewic B 1 E H x iX cola t E f y J State Park 7 am m A 7 Mancouv TN E o Pendietor 3 Y 2 Beaverton he Dalle 2 McMinnv 197 3 5 Sa em i Dallas t E 20 Albany T ee 4 s 4 Corvallis Lebanor jhn Day Fossa 1 Beds National To 97 26 Monument Bend Fugene j j wo Orego v Coos Ba i D TM f 95 e a Crater Lake 295 Grams Lu o Medfo
6. receive the completed locate request ALL utilities have responded POST SUBMITTING A LOCATE REQUEST DUPLICATE A DIG Use the Duplicate A Dig function to create a copy of an existing ticket This can be very useful for jobs which involve several sub contractors each company can create their own ticket based on the original locate request Help Logout Qy c Oregon One Call Use the Buttons Below to Navigate Through The ITIC Application Update Ticket Duplicate a Dig TTE Duplicate a Dig Click Duplicate a Dig at the ITIC Main Menu screen pg 05 Enter the ticket number you wish to duplicate in the Ticket Number field Click Yes to open the ticket Click No to return to the main menu You will need to complete the alternate contact type of work and the who is the work being done for field The information in Step 3 Location Information will be carried over from the original ticket You will need to complete steps 4 Mapping and 5 Start Date amp Time normally Use Update Ticket to make changes to an existing ticket or to renew markings on an existing ticket Click the Update Ticket button at the ITIC Main Menu screen pg 05 Enter the ticket number in the Message Number field then click the Search button Main Menu Help Chat Live o Enter the reason for the update in t
7. 12 50 PM OM 78 HJ la itic occinc com Q INTERNET TICKET PROCESSING A dms Login Email Password NOW INCLUDING THE ITIC MOBILE QUICK GUIDE ONE CALL CONCEPTS When safety is on the line USER MAN UAL Your comprehensive guide for using ITIC to process Locate Requests on line Oregon Utility b Notification Center Zw fi UPDATED OCT 30 2014 INTRODUCTION INTERNET TICKET PROCESSING WELCOME USER Welcome to ITIC You will find a comprehensive step by step guide for processing your locate requests online in the following pages We have included a detailed description of the innovative tools and features that have been added to this newly revised version of ITIC We have designed this manual to provide the knowledge required for the efficient submission of accurate TIC locate requests We ve packed a lot of information into these pages and have arranged it in a streamlined user friendly format It is loaded with visual examples and helpful hints We think it is best to read It from beginning to end before you start but the design also facilitates quick references to specific subject matter So what are you waiting for Let s get started And remember our skilled operators are here to help Assistance is available through the telephone e mail and our newest feature ITIC Live Help Chat That s right you can get live help while you are processing your
8. ES f ER im i k at 9TH ST HOOD RIVER 1 e Sam Imagery 2014 DigitalGlobe State of Oregon 20 mos Terms of tise T Repair a map error Change Change a Delete a Fa T imagery 2014 DigitalGlobe State of Oregon 20 NL Terms of se Ir amap error Change a5 Change fos exl Delete Highlight Enclosed Area 117605 18sqft Measure Place KLAMATH FALLS Highlight Grid T 38S R 9E S 29SW Enclosed Area 117605 18 sq ft hte Lat 42 234364 TotalLen 1471 26 ft Placemark Lon 121 787594 Total Len 1471 26 ft Placemark SUBMIT START DATE INFORMATION Ticket Type There are three types of tickets available through ITIC They are gt Step 5 Start Date Information _ Ticket Type TIME PRE SURVEY e 48 Hour Notice This ticket type is for routine tickets Your ticket will automatically default to this ticket type unless otherwise specified Work To Begin Date Ac 01 C001 S Meet Time This ticket type is used to request an appointment with locators It is only intended for excavation jobs that are too complex or difficult to describe through ITIC See page A3 for instructions on filing a Meet Time locate request Pre Survey his ticket is used to request utility information when no excavation is planned in the Immediate future
9. Mark radius of above intersection Mark a square area 2oft N and W from NW corner of above intersection Mark entire W rd right of way of Elm Ave going N from Main St for 250ft Be sure to clearly describe the entire gt Steps gy Tu extent of the work area County MULTNOMAH City Place House If Applicable not always needed Street Name NO Closest Cross Street to PERIODS BURNSIDE ST Dig Site Ex W 124th St NOT Ex IST AVE not WEST 124 STREET NORTH FIRST AVENUE MARK 100FT RADIUS OF ABOVE INTERSECTION Location of Work Marking Instr amp if Needed Driving Dir Coord Type Zone Work Taking Place or Starting Lat North Lon East Away from an Intersection Township Ex 275 No Sec Qtr Ex 27 If work does not begin at the intersection and is not taking place at an address provide driving directions to the worksite from an intersection of two named roads This method may also be used if work is taking place at an address but you do not have the address information For example From Elm Ave go W on Main St approx 800ft to vacant lot N side of rd Mark entire vacant lot From Jones Hd go N on Oak Ave 450ft At that point mark entire rd right of way of Oak Ave going further N 2oUft From Main St go N on Elm Ave approx SOOft to unnamed rd then go VV on unnamed rd approx 250ft to white flag on N side of unnamed rd Mark radius of white flag Note Hegardless
10. Step 1 Log in to ITIC on your mobile device s web browser and click the button labeled ITIC Mobile H Locate Request reports zl ITIC Mobile Update Ticket c Memes a Dig z ITIC Mobile ITIC MOBILE QUICK GUIDE ticket The second option takes you to the mobile ITIC ticket entry screen This is the page you should save to your device desktop click save to store your login credentials on your system SAVE click continue to load the mobile application CONTINUE Step 3 This will take you to the ITIC Mobile Login Screen This is where you will create your shortcut icon If you are using an iPhone or iPad click the button in the center of the Safari control panel located at the bottom of the screen Then click the Add To Home ocreen button This will create your shortcut icon on your desktop IC Step 2 On the bottom of the next page click SAVE This will allow your mobile device to store your login and contact information Then click CONTINUE 9 57 AM 76 Em or itic occinc com C 9 57 AM Or itic occinc IC AirDrop Tap to turn on Wi Fi and Bluetooth to share with people via AirDrop Oregon One y Message Mail Twitter Facebook Bookmark Add to Add to Copy Reading List Home Screen Cancel MOBILE QUICK GUIDE X INTERNET TICKET PROCESSING 1 x3 9 e ew see ee mM m E
11. can also enter a brief description of the attachment in the Description field Member utilities who receive their tickets electronically can then access the file s a URL link in the ticket information gt Steps 4 Start Date Select Files To Upload Dx Ticket Type 48 HOUP Choose File Dearborn Job jpg November 2014 gt 1 Description Work Site the supporting documents do not Su Mo Tu We Th Fr Sa Work To Begin Date October 3 replace the need for complete and accurate marking instructions and there is no guarantee that the member facilities will be able to access 1 At FS the files prior to locating 23 456 7 8 continue back 9 10 11 12 lt GO BACK CANCEL NEXT STEP gt ATTACHMENTS ITIC MOBILE QUICK GUIDE E INTERNET TICKET PROCESSING WELCOME TO ITIC MOBILE xw 1 Mobile is a new version of ITIC that has been optimized for use on your smart phone or tablet This quick guide will give you a quick explanation on using ITIC Mobile to file your locate requests online from any location GETTING STARTED rd c To use ITIC Mobile on your smart phone you will first need to At create a shortcut icon on your device s desktop This eliminates the need for downloading any APP from an online store or website as well as avoiding the need for allowing access by any sort of APP ITIC Mobile makes it EASY AS 1 2 3 ESSN Edit Account subahit a Locate Request
12. At this point clicking Next Step will submit your request directly to the utilities shown on the Utility Notification List If you choose Cancel the ticket will NOT be submitted and you will be returned to the ITIC Main Menu Clicking Go Back will return you to the location information page of the request ATTENTION T n0 0000PPPP n0 LZ LCLEE The call center will send you a confirmation copy of your completed locate request Please note that it is your responsibility to verify that ALL information is accurate upon the receipt of a completed request There is a link located on confirmation email Click this link and view the map one more time to ensure the entire excavation area is included within the polygon drawn REMEMBER Tickets submitted to review after Spm will be reviewed the next business day If you find any errors call 1 800 424 5555 to correct the ticket If a ticket you have submitted for review lacks required information or contains errors we will attempt to contact you through the information you have provided on the ticket If we are unable to reach you by close of business your ticket will be voided and will not be sent to the utilities You will receive a notification of the your voided ticket s via email or voice message If you do not receive a copy of the completed locate request it is your responsibility to re submit the request No excavation should take place until
13. C Live Help has many benefits Here are a few Speed amp Accessibility Access ITIC Live Help from the same ITIC page used to file the locate request so you get help the moment you most need it Our ITIC experts will assist you immediately while you continue working on your locate request Many users prefer ITIC Live Help to waiting for a return call or emall Reduced Repetition ITIC Live Help is in a simple text format which can easily be shared between several ITIC experts here s no need to explain a problem to several representatives if more than ITIC expert assists you they can quickly familiarize themself with your situation by reviewing the conversation Easy Documentation With ITIC Live Help you can easily copy paste and save the session for later reference ITIC Live Help can even email a transcript of the conversation to you Education amp Training The more you correspond with our ITIC experts the better you will become at filing locate requests online As your ITIC skills grow so will the number of your tickets that are released directly from review ITIC Live Help is available Monday through Friday from 8am 5pm If Live Help is not available you may leave a message and an ITIC expert will respond as soon as possible CALL CONCEPTS When safety is on the line d y ITIC LIVE HELP Live Help Powered By Crafty Synta ONE CALL CONCEPTS ONE CALL CONCEPTS Welcome
14. DD DDDDD Lat North 40 56000 Lon East 92 09722 Degrees minutes and decimal minutes DD MM MMMM Lat North 38 34 885833 Lon East 92 18 474000 Degrees minutes and seconds DD MM 55 55 Lat North 40 33 36 Lon East 92 42 35 Zone will auto fill for certain format types SUBMIT Location Information Continued E Township Range and Section TRSG These fields are used to enter Township Range and Section Guarter Information TRSG You will need to enter the information in the correct format for accurate results This information is not required Do not enter zero before any Township Range or Section Quarter number If on any locate the excavation site travels into a different township or range please put the first set of TRSQ information in the TRSQ fields then put the second set of TRSQ information in the Location of work field Be sure to clearly separate any additional information from the marking instructions For example T 273 R 2E S Q 3 NE NVV T 265 R 1W S Q 2 NE NW 11 SE SW T 75 38W S Q 1 T 345 R 20E S Q 4 5 6 Township Ex 275 No Sec Qtr Ex 27 space dash 1N Range Ex 3E 2E Mu ve Remarks DO NOT MARK ON ANY PAVED OR PERMANENT SURFACES search Remarks These fields are used for any additional notes that may apply to your locate request Click the Search button to view a list of com monly used remarks Default Comments AREA WILL BE MARKED
15. E MEET AT ABOVE INTERSECTION FOR WORK TO TAKE PLACE AT ABOVE INTERSECTION Location of Work Marking Instr amp if Needed Driving Dir Lat North Lon East Township Ex 27S No Sec Qtr Ex 27 space dash Range Ex SE sopa Remarks CALLER REQUESTS MEET ON 11 11 2013 AT 09 00 AM NO GUARANTEES Remarks A Meet Time ticket is used to request an appointment with locators at the job site Meet Time requests should only be used when the work area is too complex to explain through normal methods Meet times may be requested for anytime between the standard 2 Business Day Notice up to a 10 day notice Meet times may only be requested 8am 5pm Monday Friday excluding holidays To create a Meet Time request follow the normal procedure for a routine ticket 2 Full Business Day Notice with three exceptions The Location of Work field must include a specific place to meet and a general description of the full extent of the work area e g meet at the above intersection for work to take place within a 200ft radius of above intersection meet at the above address for work to take place in rear of property etc In the remarks field enter Caller requests a meeting on your requested meet date amp time The Ticket Type must be changed to Meet Time This can be adjusted using the Ticket Type drop down menu found in Step 5 See page 27 Match the start date and time to the requested meet time Meet times are only availa
16. IN WHITE BEST INFORMATION AVAILABLE BEWARE OF DOG KNOCK ON DOOR FOR ACCESS CALLER GAVE LATITUDE AND LONGITUDE CALLER GAVE THOMAS GUIDE PAGE CALLER GAVE TOWNSHIP RANGE SECTION AND 1 4 SCT INFO CALLER REQUESTS AREA MARKED 5 CALLER REQUESTS DEPTH OF LINES MARKED IF POSSIBLE IMPORTANT Do not list marking instructions in the Remarks field All marking instructions must be listed in the Location of Work field SUBMIT A LOCATE REQUEST 4 MAP IT A Brief Introduction In this section you will learn in detail how to use the mapping application to draw the excavation polygon FYI REMINDER Reminder Oregon Utility Notification Center members do NOT see the map 19 The map amp polygon are used to determine which member utilities will receive the ticket The map will automatically search by the address intersection TRSQ or Lat Lon provided once you have entered the required ticket information If the location is found it will be displayed in the center of the map Otherwise you may need to search manually for the correct area Once the correct area is found you will need to draw a polygon to encompass the entire area of excavation which will determine the utilities to be notified eid tec Search Results lf ITIC finds one or more matches for your
17. L Terrace TER Traffic Way TFWY Underground UG Click the Chat Live icon at the top of any page to while you are processing your locate requests gt L X and MEASUREMENTS 1 10 2 10 3 10 4 10 5 10 6 10 7 10 8 10 9 10 1 16 1 8 1 4 1 3 3 8 1 2 2 3 3 4 OF A MILE OF A MILE OF A MILE OF A MILE OF A MILE OF A MILE OF A MILE OF A MILE OF A MILE OF A MILE OF A MILE OF A MILE OF A MILE OF A MILE OF A MILE OF A MILE OF A MILE MILE 0 10 0 20 0 30 0 40 0 50 0 60 0 70 0 80 0 90 110 220 0 25 0 33 660 0 5 0 66 0 75 1760 MILE MILE MILE MILE MILE MILE MILE MILE MILE YARDS YARDS MILE MILE YARDS MILE MILE MILE YARDS 028 1056 1584 2112 2640 3168 3696 4224 4752 330 660 1320 1760 1980 2640 3920 3960 0280 FEET FEET FEET FEET FEET FEET FEET FEET FEET FEET FEET FEET FEET FEET FEET FEET FEET FEET Click on the Chat Live icon at the top of any page to while you are processing your locate requests NZ X HELP PAGES INTERNET TICKET PROCESSING MEET TIME TICKETS gt Steps 4 Location Information County MULTNOMAH City Place House If Applicable not always needed Street Name NO Closest Cross Street to PERIODS E BURNSIDE ST Dig Site SE 50TH AVE Ex W 124th St NOT Ex N IST AVE not WEST 124 STREET NORTH FIRST AVENU
18. Main Street Coord Type HELP following is list of suggested abbreviations for Click on the Chat street name modifiers Live icon at the top of any page to Avenue AVE Parkway PKWY chat with an ITIC Boulevard BLVD Place PL operator while you Circle CIR Route RT are processing Court CT Street ST your locate Drive DR Terrace TER requests Highway HWY Trail TR E Hours K Interstate 70 Fri 5p Location Information Continued Location of Work A iiec Location Information driving directions in this field Below are a few things to remember when County formatting your instructions House f Applicable not always All locate requests require needed MARKING INSTRUCTIONS in the Street Name NO Location of Work field ee Ex W I24th SE NOT WEST 124 STREET Marking instructions should be as complete and accurate as possible Location of Work so the utilities know where any Marking instr amp i Needed Driving Dir excavation will be taking place Marking instructions must Coord Type describe the entire area where the excavation will take place NOT what utilities need to be marked IMPORTANT Please provide driving directions from a known intersection any time the dig site does not have a numerical address or is not located at an intersection Driving directions must include approximate distance and sp
19. ORRECT LOCATION ON THE MAP Continued SUBMIT A LOCATE REQUEST INTERNET TICKET PROCESSING Manual Google Map Search If the location is not found automatically by ITIC you may choose to search Google Glick on the Google button to change the map view The Search Results drop down box will be replaced with a Google Search field The information in this field is copied from the Requested Location Click the search button to the right of this field to search the location on the Google map To search a different intersection remove the address street and intersecting street and leave the city Then enter the new intersection preceding the city in the format shown below Requested Location 80000 SHERMAN AVE at 8TH ST HOOD RIVER Google Search SHERMAN AVE at 9TH ST HOOD RIVER After the location is found you can draw the polygon on the Google map Manual Google Map Search Map It Requested Location 80000 SHERMAN AVE at 8TH ST HOOD RIVER d d Guidelines for drawing a oogle Search SHERMAN AVE at 9TH ST HOOD RIVER Search polygon on page 25 d lt y Google f you draw the polygon on the Google amp veces ette S must click the OCC State St W State St W state gt t B view button to verify Centerpoint z Community Bank the polygon the ITIC map before submitting v Sherman Ave Sherman Ave NEED Click on the Chat Live ico
20. Pre survey locate requests are for planning informational purposes only See page A4 for instructions on filing a Pre Survey locate request Work to Begin Date These fields will default to the two working day notice a minimum of 48 hours not including weekends or holidays required by state law These fields may be modified but will not allow a start time date less than the two working days notice or more than 10 calendar days in advance of the request Step 5 Start Date Information Ticket Type 48 HOUR NOTICE lt October 2014 November 2014 gt Su Mo Tu We Th Fr Sa Su Mo Tu We Th Fr Sa Work To Begin Date October 31 2014 127 457 234 5 9 10 11 12 lt gt DID YOU KNOW You can upload relevant files and attach them to your locate requests See page A amp for more information If your ticket goes to the call center for review the reflects the time the FYI ticket is actually released from the call center Tickets sent to review after 5pm are subject to be reviewed the next business day SUBMIT f Utility Notification List UTILITY NOTIFICATION SCREEN COMCAST CABLE COMM MNGMT 503 261 7440 NWNO1 NW NATURAL 503 220 2415 PGEO1 PORTLAND GENERAL ELECTRIC 503 255 4634 PTLD03 CITY OF PORTLAND 503 823 4023 LNOR17 QLN QWEST LOCAL NETWRK 503 261 7440 lt GO BACK J CANCEL NEXT STEP gt
21. aw or clear if you used the draw tool to measure and draw the polygon to encompass the entire worksite at that point f you find that the distance measured on the map is different than the distance you have entered in the Location Description correct the distance in the Location desciption Modifying the Polygon Place your cursor on any small square found on the polygon border s you wish to modify the modification point Continue holding the mouse button and stretch the polygon by dragging the point to another position or Click and release to detach the point from the polygon and move the point to a new area on the map Click the mouse button right or left to set the new point Repeat these steps until you have re shaped the polygon to encompass the entire excavation area Using the Satellite and Hybrid Options to Verify the Location You can view an aerial map of the site location by clicking the Satellite button Clicking the Hybrid button will display satellite imagery overlaid with OCC road map information The Satellite and Hybrid map views can help you verify that the polygon is in the correct location and large enough to cover your work area If you need to make changes click the clear button and redraw the polygon Herpes Satellite View Map It Requested Location 695 DELTA ST KLAMATH FALLS aj J d TESS Sy LAMATH FALLS Search Results found the ae address i i me
22. ble 8am 5pm Mon Fri excluding holidays NOTE Locators have gt Steps 4 Start Date Information 48 hours to complete Ticket Type MEET TIME lt November 2013 December 2013 gt the marks after the Su Mo Tu We Th Fr Sa Su Mo Tu We Th Fr Sa Work Begin Date November 11 2013 instructions have been 2 o9 00 3 4 5 e 7 8 o9 10 11 12 13 14 15 given the meeting lt GO BACK CANCEL NEXT STEP gt HELP PAGES INTERNET TICKET PROCESSING T PRE SURVEY DESIGN A Pre Survey Design ticket is used to request utility information when there Is no excavation planned in the immediate future The utilities may provide either field markings at the job site maps or diagrams of the facilities The utilities have 10 Days to respond to Pre Survey Design requests To create a Pre Survey Design request follow the normal procedure for a routine ticket Full Business Day Notice with the following exceptions Excavation Information PRE SURVEY TO DESIGN NEW BUILDING CONSTRUCTION Type of Work Enter Pre Survey Design of type of work Type of Work Work Being Done For GREAT WHEEL CONSTRUCTION UTILITY MAPS FIELD MARKS Enter Listing of utilities is requested for enter scope of work area Location of Work UTILITY MAPS AND FIELD If you are requesting Enter marking instructions normally Enter marking instructions nor
23. e Utilities may respond using this fax number listing the field definition Ve requirement index Back Forward Close Activate pop ups by clicking on the field titles The ITIC system will not allow you to enter special characters such as Rye Ta 6 SUBMIT A LOCATE REQUEST NTIC ITIC USER INFORMATION Phone Number and Ext User Name These fields will auto fill with the Enter YOUR first and last name as information associated with your login the user entering the information Click the Main Menu icon at the top of the page then click the Edit Account button to update Main Menu your main phone number Main Menu Help Chat Live 0 Q7 IC Oregon One Call ITIC USER INFORMATION Phone No 555 555 5555 Ext Contact EDDIE DEAN Best Time EXCAVATOR INFORMATION Company TOREN BROTHERS CONSTRUCTION Address 19 Street ODD LANE City TULL State OR Zip 08765 Email Address briancasey occinc com Fax No 555 555 5566 EXCAVATOR INFORMATION This section will auto fill with your company information To update your company information click the Main Menu icon at the top of the page then click the Edit Account button to make changes IMPORTANT Do not use the BACK or FORWARD buttons of your web browser FY Internet Explorer Firefox Safari etc Any information already entered will be K DELETED Please use the buttons at the bottom of
24. e user for correction Feet FT East Northeast NE North N Coord Type Lat North Lon East Zone Inches IN Northwest NW Yards YDS West W Southwest SW MEV South S Southeast SE These fields are used to enter Lat Lon coordinates and require a specific format to obtain accurate results This information is not required Coord Type Lat North y NAD27 DEC LAT LON DECIMAL NAD27 DM GPS DD MM MMMMM NAD27 DMS LAT LON DMS NAD27 SPCS STATE PLANE FEET NAD27 UTM METERS NADS83 DEC LAT LON DECIMAL NAD amp 83 DM GPS DD MM MMMMM NADS83 DMS LAT LON DMS NAD amp 3 SPCS STATE PLANE FEET NAD amp 3 UTM METERS Coord Type Lat Morth Other equested Location Search Results State Plane Coordinate Feet SPCS Lat North 1721245 57 Lon East 441728 68 State Plane Coordinate Meters SPCS Lat North 524647 84 Lon East 462239 34 UTM should be entered as follows Lat North 4489855 24 Lon East 5245 4 44 All necessary information is required if Lat Lon coordinates are entered fone Lon East select the correct coordinate type from the drop down menu If you do not know which format your coordinates are In enter the coordinates back in the Location Description field Enter the Lat Lon coordinates in the Lat North and Lon East fields for each format type as follows C Decimal
25. ecific direction N S W NW NE SE SW Example FROM MAIN ST GO N ON 1ST ST 10O00FT THEN LOCATE 20FT OUT ON W SIDE OF 15 ST GOING MONROE ST Work Taking Place at an Address Enter the address number in the address field and the street associated with it in the street name field For example Mark entire front half of lot Mark 106 radius of house Mark from front corners of house to rear lot line for width of lot P steps g Location Information County MULTNOMAH T City Place PORTLAND House If Applicable not always 3506 needed Be Sure to clea rly describe the entire Street Name NO Closest Cross Street to PERIODS SE BROOKLYN ST Dig Site SE 35TH AVE extent of th e WO rk area Ex W 124th St NOT Ex N IST AVE not NORTH WEST 124 STREET FIRST AVENUE MARK ENTIRE LOT Location of Work Marking Instr amp if Needed Driving Dir Lat North Lon East Township Ex 27S No i nace dach Range Ex 3E Sec Qtr Ex 27 Please do not use for feet amp inches as some printers can t print these characters It s best to use feet ft foot and inches or in SUBMIT Location Information Continued Work Taking Place or Starting At an Intersection If work begins at the intersection no driving directions are required Simply describe how far and in what direction s the work will take place For example
26. en working with describing a dig site Total length tells with a distance off a you the length of 8 street If you are unsure 200707 20m LL I Terms of Use en close both sides of Change Shape Change Size Last the street Place KLAMATH FALLS Highlight Draw Grid T 38S R 9E S 29SW SegmentLen 92 83 ft Identify Measure Lat 42 234150 Total Len 828 68 ft Placemark Lon 121 788356 e he polygon should ALWAYS cover the HERE S A TIP entire distance off the side s of the road that ENEO Rina Mejor ro the work will extend when digging takes place in Raona emear eaae e RN ER ein or along the road mouse pointer is in If your cursor is in an off white area the Place will be blank representing that you Knowing the side of the road N E S or are outside city limits W and the direction from the nearest intersecting street will assist you in finding the dig site and drawing an accurate polygon SUBMIT A LOCATE REQUEST INTERNET TICKET PROCESSING 1 5 4 MAP IT POLYGONS Continued Measuring to a specific point You can use the draw or measure function to determine distances on the map Place the first point at the intersection then click to make points following the road to the end point Watch Total Length indicator at the bottom of the map Once you have measured the appropriate distance click on dr
27. he Remarks field update per needs remarks update per expanded work area etc Message Number Search Cancel Verify all information on the ticket Once you have completed all necessary changes re map the entire area of excavation Click Next Step to advance to the Utility Notification Screen pg 28 To view a ticket click the View a Locate Request button on the Main Menu pg O5 Enter the ticket number for the ticket you wish to view in the Message Number field and click the Search button Main Menu Help Chat Live o Oregon One Call View Ticket Message Number Clicking on Cancel will take you back to the ITIC Main Menu Search Cancel To search for an existing ticket without a ticket number simply click on the Ticket Search button found on the Main Menu pg 05 If you wish to search for your tickets enter your name or Caller ID number or both Entering fewer search fields will return more results Enter the county that is on the ticket and set the Start Date End Date to the time frame in which you processed the ticket Then Click Search ITIC will display a list of tickets meeting the criteria you entered Click on the ticket number to open the ticket for viewing or printing You can broaden your search to ALL tickets by not choosing a county or you can narrow your search by entering a street or house number For Instance enter 101
28. inued FINDING THE CORRECT LOCATION ON THE MAP Automatic Address Search L DENEN If the system finds an exact match for the address provided single address only ITIC will zoom in and display the location in the center of the map as shown below Check the following to confirm the system has found the correct location The street name is spelled correctly he nearest intersecting street provided is the closest intersecting street to the jobsite he city currently displayed is the same as the city provided The Search Results drop down for multiple matching options Automatic Address Search Y 1409 NW QUIMBY ST at NW 14TH AVE PORTLAND 2 A E rj found the requested address Hybrid Satellite EXT iy Terms of Use Change Shape Change Size Clear Delete Last n SUBMIT IT FINDING THE CORRECT LOCATION ON THE MAP Continued Automatic Intersection Search eere eere tht ng If there is no address or the address was not found ITIC automatically performs intersection search If the intersection is found ITIC will zoom in and display the intersection in the center of the map As shown below Check the following to confirm the system has found the correct location The street names are spelled correctly he nearest intersecting street provided is the closest intersecting street to the jobsite The city c
29. locate requests See page for details An important word from the editor This document contains many color drawings actual screenshots and color coded information For best results we recommend that this document be printed in COLOR ws CALL CONCEPTS E N When safety is on the line CONTENTS INTRODUCTION TABLE OF CONTENTS LIVE CHAT READY GET SET GO ITIC USER INFORMATION EXCAVATOR INFORMATION STEP 1 Onsite Contact Information STEP 2 Excavation Information PROFILES STEP 3 Location Information STEP 4 MAP IT THE MAP FINDING THE CORRECT LOCATION ON THE MAP POLYGONS STEP 5 Start Date Information TICKET TYPE WORK TO BEGIN DATE SUBMIT A LOCATE REGUEST UTILITY NOTIFICATION LIST DUPLICATE A DIG UPDATE TICKET VIEW A LOCATE REGUEST TICKET SEARCH APPROVED ABBREVIATION LIST DISTANCES AND MEASUREMENTS MEET TIME TICKETS PRE SURVEY DESIGN GOOGLE POSITIONAL SHIFT EXAMPLE GOOGLE FLOATING POLYGON EXAMPLE WORK OFF PROPERTY AND ROADS EXAMPLE UPLOAD FILE FEATURE QUICK GUIDE INTRO AND GETTING STARTED LOGGING IN PROFILES MAPPING IN BRIEF LIVE CHAT INTERNET TICKET PROCESSING T INTRODUCING ITIC LIVE HELP Having difficulties describing your work area Need help setting up multiple accounts Cant figure out how to enter your GPS coordinates ITIC Live Help is here for you ITIC Live Help is an interactive chat program created to assist users in real time ITI
30. mally For the Location of Enter Pre Survey Design requests maps Please send maps to your contact information Location Information County House If Applicable not always needed Street Name NO PERIODS Ex W 124th St NOT WEST 124 STREET Marking Instr amp if Needed Driving Dir Coord Type Lat North Township Ex 27S No space dash Remarks Ticket Type select Pre Survey from the Ticket Type drop down menu Work description In the Remarks Field Location of Work MULTNOMAH Enter This pre survey design locate requests field marks City Place 136 Closest Cross Street to SW STARK ST Dig Site Ex N IST AVE not NORTH FIRST AVENUE Enter This pre survey design locate requests field marks and Maps sent to your contact information PORTLAND SW 3RD AVE LISTING OF UTILITIES IS REQUESTED FOR THE ENTIRE PROPERTY OF ABOVE ADDRESS Zone Range Ex 3E Lon East Sec Qtr Ex 27 NE 26 NW PRE SURVEY DESIGN REQUIRES MAPS PLEASE FAX MAPS TO 555 555 5566 Pre da lam fawn o dos m m Start OUR NOTICE MEET TIME X PRE SURVEY Step 4 Ticket Type April 26 2013 Work To Begin Date at 12 8 45 PM NET TICKET PROCESSING I GOOGLE POSITIONAL SHIFT In this example the work area is located on the E side of William St between Franklin St and Lorene St When drawing the exca
31. n at the D top of any page to chat with an ITIC Children s Park operator while you data 2014 Google 20m 11 Terms ofUse Report a map error are processing i Change Shapef Change Size Clear Delete Last your locate Place HOOD RIVER Highlight Draw Grid T 1N R 1E S 28SE SegmentLen 121 89 E requests Lat 45 707157 TotalLen 112732f Placemark Hours 4 Lon 121 520264 Mon Fri 8a 5p SUBMIT A LOCATE REQUEST INTERNET TICKET PROCESSING 4 Hand Drawing the Polygon select Draw and make a single click on the map where you would like to set your first point Draw Do not drag the cursor after making a point the map Identify will move click and release to make points as you go Continue setting points until you completely encompass the entire area of excavation To close complete the polygon simply click Requested Location 695 DELTA ST at PLEASANT AVE KLAMATH FALLS Search Results found the requested address lt click for more results the same square point ST FRANFIS ST ST FRANCIS ST where you began 2 POLYGON POINTERS Enclose the Ha Segment Length DELTAST described on your ticket epa Length with the polygon Ssement Length tells you the length Always include the dig 2 street within the segment you re polygon except wh
32. of which of the method you use to describe your work area be sure to enter the name of the rd that work is actually taking place on in the Street Name field If work is taking place on an unnamed rd list unnamed in the street name field and enter the nearest road to intersect the dig street unnamed in the intersecting street field In the last example you would enter unnamed rd in the Street Name field and Elm Ave in the Closest Cross Street field SUBMIT Location Information Continued Large amp Multi Address Worksites If your worksite involves property on multiple addresses you must file a separate ticket for each work site In other words if you are installing 15 different sewer laterals at 15 adjacent addresses you must file 15 separate tickets Continuous Dig Some large excavation projects such as utility main line installation can be completed on a single ticket In order to fit onto one ticket the work area must be a continuous excavation must be confined to a single county and must not extend onto the property of multiple addresses Example Mark entire road right of way of Elm St from Murphy Ave going S for 2 mile to Smith St then mark entire rd right of way of Smith St going W for SOOft to Westgate Lane then mark entire rd right of way of Westgate Lane going N for 1 mile E E Route Work Non continuous route type work can be included on a single ticket if the work is
33. on either side of the street and if the sites are not more than 750ft apart If the work area skips from street to street it is not a route type ticket and must be split into multiple tickets Common examples of route type work include installing poles planting trees installing signs etc Example Mark 10ft radius of the 1st 4th 6th and 7th power poles located S of Bear Creek Road and N of Anne Lane on the W side of 2 7th St There are 8 poles at this location The poles to be replaced are marked with orange flagging Total length of work site approx 1600ft IMPORTANT There is no such thing as a Blanket Ticket If you are a subcontractor and you are excavating protect yourself and your company by filing a locate request A general contractor s ticket does not apply to anyone except the general contractor Similarly a property owner s ticket does not protect a professional excavator from liability You can easily reproduce another contractor s ticket by using the Duplicate A Dig button at the main menu screen See Page 29 for more details Driving directions must include approximate distance D direction N S E W NE SW etc SUBMIT A LOCATE REQUEST STEP 3 Location Information Continued Use ONLY the following approved abbreviations when formatting the location of work driving directions Tickets formatting with abbreviations other than those shown will be A FYI returned to th
34. ou would like the D tO move 1409 NW QUIMBY ST at NW 14TH AVE PORTLAND You can also grab found the requested address and move the map by a holding down the left D mouse button Zoom In amp Out Bar Zoom in for more detail by clicking on the plus sign or by dragging the marker up on the bar Zoom out for an increased overall view by clicking on the minus sign or by dragging the marker down on the bar You can also zoom in and out by using the middle rolling button on your mouse when your mouse point 15 Omi Terms of Use on the ma p Change Shape Change Size Clear Delete Last Change Shape Size Used to change the shape amp size of the default polygons Draw Identify Measure Placemark Use this function Use this function to identify roads Use this function to Use this function to to place points highways rivers creeks etc on measure the distance drop a placemark on and lines on the the map that may not show a between points on the map the map for personal map and create an name The name will appear in Using this tool regularly reference The excavation polygon the bottom section of the map ensures proper Placemark tool can be around the your next to Highlight Zooming in coverage of excavation very helpful when used dig site on the map makes more names areas and confirms In conjunction with the visible distances along roads Measure tool SUBMIT MAP IT Cont
35. ounty road search only the number Changing the information in the Street Address Search box change the information entered in the Location Information fields Make changes to Location Information fields separately Click on the Chat Live icon at the top of any page to while you are processing your locate requests SUBMIT MAP IT FINDING THE CORRECT LOCATION ON THE MAP Continued Search by Latitude Longitude ITIC will automatically search accurate coordinates provided on the ticket If you wish to do a manual Lat Lon search click the Lat Lon Search button e Enter the coordinates in the correct format The map will center the coordinates on the screen with a point if they are found within the county you have provided Lat Lng Search DMS Lat Lng GPS SPCS UTM NAD 27 NAD 83 TRSQ ITIC will automatically search accurate Township Range amp Section 14 TRSG Search Clear information provided on the ticket J If you wish to do a manual TRSQ search click the TRSQ button Enter the TRSQ in the correct format The grid will appear in the center of the screen if it is found within the county you have provided TRS Q Search Township Hange Section Qtr Jo Click on the Chat Live icon at the top of any page to while you are processing your locate requests L X 4 C
36. password click Forget your Password and we will email it to you Oregon Call LOGIN Email ro Questions Chat Live Now oe Password Forget your Password By logging in agree to the Terms and Conditions REGISTER NOW gt You can read the full text by clicking the Terms and Conditions link SUBMIT A LOCATE REQUEST INTERNET TICKET PROCESSING The ITIC Main Menu appears upon login GET SET Help Logout In this section you will learn to prepare Oregon One locate requests Use the Buttons Below to Navigate Through The ITIC Application Edit Account Submit a Locate Request 98 Click Submit Locate Request Update Ticket Duplicate a Dig Submit Locate Request NEED HELP Click on the Chat Live icon at the top of any page to chat with an ITIC operator while you are processing your locate Main Menu Help ChatLive 7 IC Oregon One Call ITIC USER INFORMATION Phone No 555 555 5555 Ext Contact EDDIE DEAN Best Time EXCAVATOR INFORMATION V Company TOREN BROTHERS CONSTRUCTION requests Address 19 Street LANE Hours 2v City Mon Fri 8a 5p Email Address briancasey occinc com Fax No 555 555 5566 Untitled Help on Contact Fax Phone Each field has a pop up help box Fax number for the excavator if availabl
37. rd NG Klamath Jedechah Smit 2 Falls Redwood e v State Park s x Map Creve le 100 km 1 D SAO _ A VA Terms of Ufe District Codes E i for all Districts or co link on the lower right side of the homepage Walla Walla Draw Polygon Ji Clear Polygon Map Help Popup Satelite Google D _ x o v LO 55 Baker City d 9 8 Caldwell Boise Namfes oO Mou H c Report 2 map error ist of Distnct Codes Map Help Popup Will display a list of helpful notes Users can also search for tickets through the Utility Notification Center website at www callbeforeyoudig org Click on the NTMS ABBREVIATION LIST The following is a list of approved abbreviations These are the only abbreviations to be used when Also Known As AKA Approximately APPX or APPROX Avenue AVE Between BTWN Boulevard BLVD Building BLDG Business BUS Cable Television CATV Circle CIR Construction CONSTR Court CT Drive DR Electric ELEC Excavate Excavator EXCAV Expressway EXPY Foot FT Highway HWY Inches IN Information INFO Intersection INTER Interstate I 70 Lane LN Mile MI processing a ticket Please spell out the complete word when time and space are available Parkway PKWY Pedestal PED Place PL Property PROP Railroad RR Right of Way R W Road RD Street ST Subdivision SUBDIV Telephone TE
38. s to the feature As always the driving directions must start at an intersection of 2 named roads and must include approximate distance and direction from the intersection to the work area The excavator is working in the creek and 10ft on both sides of the creek for approximately 2OUft Driving directions should be given as follows From the intersection of Kriner Rd and Van Belle Hd travel west on Van Belle Rd approximately 37 5ft to the unnamed creek Travel north following the creek eoUft At this point locate in creek and 10ft on both sides of creek going north for 200ft Click on the Chat Live icon at the top of any page to while you are processing your locate requests L X HELP PAGES INTERNET TICKET PROCESSING UPLOAD FILE S You can attach one or more files image text shape etc to your locate request by clicking on the Attachments button gt Steps 4 Start Date Information Ticket Type 48 HOUR NOTICE lt October 2014 November 2014 gt Su Mo Tu We Th Fr Sa Su Mo Tu We Th Fr Sa 1 218 45 9 PMs 7 Work To Begin Date October 31 2014 g a lt GO BACK CANCEL NEXT STEP gt ATTACHMENTS This will bring up a menu that will allow you to choose files directly from your current computer by clicking the Choose Files button Select Files To Upload Choose File no file selected Description continue back You
39. site the Hequested Location options will be listed here Click the drop down list to This field will auto fill the data entered view all options and select the correct location from Location Information Not seen in Google View TOP PORTION of ITIC MAP Requested Location 7046 NE OREGON ST at NE 70TH AVE PORTLAND Li d d Google Search PORTLAND Search Street Address Search TRSG Lat Lon Search Use this button to manually search Use this button to manually Use this button to manually for aspecific address street search for Township Range search for Lat Lon coordinates intersection and or city See page and Section Quarter See See page 23 for more details 22 for more details page 23 for more details S EI Changing the information in the Street Address Search box WILL NOT change the information K entered in the Location Information fields changes Location Information fields separately NEED Hours Mon Fri HELP 5 amp Click on the Chat Live icon at the top of any page to chat with a live ITIC specialist while you are processing your locate requests SUBMIT IT THE MAP Continued VA Change the image of the map to the OCC map view Directional pictured Hybrid View See page 26 for example Button Satellite view See page 26 for example or Google Click the directional map view See page 24 for example button in the direction y
40. t The new profile can now be used when preparing a locate request The fields on the locate request form will auto fill with the information you entered for that specific profile when you choose it from the drop down list Main Menu Help ChatLive 7 NEW FENCE oo Oregon One Call Contact Informati 4 Glick on the Chat Alt Contact CHAMBERS Phone No 555 555 5544 Live icon at the top of any page to Excavation Information while you Type of Work INSTALLATION OF FENCE are processing Work Being Done For JIMMY HOMEOWNER your locate requests gt a lt GO BACK CANCEL NEXT STEP gt X H Edit amp Delete To edit or delete an existing profile select EDIT JOB PROFILE from the Profiles drop down e Create Job Profile Edit Job Profile NEW FENCE Work Profile Information Profile Name Contact Information Alt Contact Phone No E d it Excavation Information Type of Work Add or change any information as needed Hemember All fields are optional Work Being Done For Location Information Submit I City Place Click SUBMIT to save changes additions Location of Work Delete DELETE CANCEL SUBMIT gt Click DELETE to delete the selected profile DELETE CANCEL SUBMIT gt SUBMIT A Location Information County City Place Choose the county in which all of the work will Enter
41. the form Contact Information Alternate Contact and Phone Number Enter the name and cell phone number of the person primarily responsible for conducting or managing the excavation process Use a specific person s name dispatch operator anyone or unknown are not acceptable entries The utilities will contact this person if additional information about the site is needed NOTE See PROFILES section page 8 to auto fill your routinely used information Contact Information Alt Contact JAKE CHAMBERS Phone No 555 555 5544 Excavation Information Type of Work Enter the specific type of work to be performed Field locators need to know the specific reason for excavation rather than the work method Do not use the words Emergency or Dig Examples Install Sign Install secondary Electric Repair Gas Service Excavation Information Type of Work Work Being Done For install INSTALL CATV MAINLINE INSTALL CATV SERVICE Type of Work Being Done For NSTALL ELEC PRIMARY NSTALL ELEC SERVICE INSTALL FENCE INSTALL GAS AND ELECTRIC SERVICES INSTALL GAS MAINLINE INSTALL GAS SERVICE INSTALL POLES INSTALL SEWER MAINLINE Work Being Done For Enter the name of the person company or organization the work is being done for Type keywords install water backhoe etc to generate a list of options Make a selection from the whenever possible PROFILES
42. the name of the city or place where the work take place Complete a separate ticket if the is taking place If work is taking place outside of city work extends into another county limits enter the name of the nearest city to where the work is taking place gt Steps 4 Location Information House House Address Be sure to choose the city physically Enter the number of the address where the work will closest to the worksite This will not necessarily take place Lot building PO box or rural route numbers be the same city as the mailing address are not addresses and should not be used If there is no physical address leave this field blank NOTE If you are referencing multiple addresses to describe your dig site only enter one address in the House field and reference the rest of the addresses in the Location Of Work field gt Steps d Location Information County MULTNOMAH City Place PORTLAND House If Applicable not always 2434 needed Street Name NO Closest Cross Street to PERIODS NW MARSHAL ST Dig Site NW 24TH AVE Ex W 124th St NOT Ex N IST AVE not NORTH WEST 124 STREET FIRST AVENUE MARK ENTIRE ROAD RIGHT OF WAY OF NW MARSHALL ST FOR WIDTH OF ADDRESSES 2434 2448 AND 2454 Location of Work NW MARSHALL ST Marking Instr amp if Needed Driving Dir gt Click on the Chat Live icon at the top of page to while you are processing your locate requests
43. to ITIC Live Help Please Enter your name below in order to begin Name John Doe Question Can you tell me how to set up multiple ITIC accounts for my company SEND LOGGING IN TO INTERNET TICKET PROCESSING Click the Oregon button found at the top of the Utility Notification Center homepage www callbeforeyoudig org t m LE GS a MONTANA Call before you dig It s the law The Utility Notification Center is the one call agency dedicated to safeguarding citizens and construction personnel who work around utilities as well as safeguarding the underground infrastructure of pipes mains and lines which bring utilities to your community 33 On the next Dage click Contractors Calling before beginning any excavation prevents damage to underground facilities service interruptions amp bodily injury button You will be re directed to the The Utility Notification Center is open 24 hours a day every day and accepts calls from contractors Oregon Utility Notification Genter ITIC homeowners or anyone planning to dig in and Calling before you dig ensures that any publicly owned underground facilities will be marked according to the Login Page so that you can dig safely Home Contact AWPA Color Cod Enter your email address and password then click Login Submit a Utility Locate Request If you have forgotten your
44. ultiple street names in a single street field If you would like Vc to list nearby od major intersections reference them in the Location of Work field SUBMIT A LOCATE REQUEST ADDRESS LOCATION DESCRIPTION TIPS Unnamed Street Enter the appropriate description in the l Street Name field if the street does not have Location Informatior a proper name i e unnamed county road hwy 71 west bound exit ramp alley RR tracks County Give driving directions to the site when doing so Format the driving directions by referring to an intersection of 2 named roads in the PPP Location of Work field Street Mame NO For Instance PERIODS In the Location of Work enter Ex CNOT From Elm Ave go N on Main St approx 4006 to unnamed road go w on unnamed rd approx 350ft to vacant lot n side of rd House not always Location of Work aif Needed jJ Multiple Names for Street If the street has more than one name enter only one of the names in the appropriate street field List any additional names also known Lat North as or AKA in the Location of Work field For Instance In the Location of Work enter Main St Us Hwy 14 This We information should be entered m desires P w as Main St aka Us Hwy 14 en entering the in ormation in the street le S you can abbreviate the street modifiers and directional information For example enter N Main St instead of NEED North
45. urrently displayed is the same as the city provided The Search Results drop down for multiple matching options Automatic Intersection Search CYPRESS AVE at 3RD ST GARIBALDI Hybrid brid Satellite DRIFTWOOD AVE 5 AVE CYPRESS AVE CYPRESS AVE CYPRESS AVE AVE BIRCH AVE BIRCH AVE BIRCH AVE b 2 20 M LJ Termsof Use Change Size Clear Delete Last SUBMIT MAP IT FINDING THE CORRECT LOCATION ON THE MAP Continued Manual Street Address Search 0 The map will center in the county listed on the ticket Street Search Use the Street Search feature to manually search for the area Addr 27000 Street BROADWAY ST Cross Street E MAIN ST City Place ROGUE RIVER Je In the Street Search box the fields default with the information entered in the Location Information This information can be changed in order to search for different areas on the map Changing this information does NOT change the information in the Location Information fields it only changes your search criteria You may enter a single street with the city another intersection with the city or just the city itself If the new data entered is found it will be centered on the map If you are working on a street or road with State County or Hwy in the name and it has an alternate name use the alternate name to expedite the map search If you have a number in the street name hwy or c
46. vation polygon on the Google map click the OCC button to verify the polygon on the ITIC map before submitting The polygon alignment may be different between the two maps Polygon GOOGLE MAP Polygon OCC MAP MARGARET ST Callaway St FRANKLIN ST FRANKLIN ST FRANKLIN ST LORENE ST LORENE L KAREN DR TST WILLIA CALLAWAY ST CENTER ST CORRECT You must adjust or modify the polygon to cover the 5 MARGARET ST entire excavation area as It Is z depicted on the OCC map The OCC map is the map that deter FRANKLIN ST FRANKLIN ST mines which utilities will be notified cata LORENE ST LI LORENE 2 3 4 i d CENTER ST HELP PAGES AG I GOOGLE FLOATING POLYGON When drawing the excavation polygon on the Google map click the OCC button to verify the polygon on the ITIC map before submitting If the area on the Google map is not on the OCC map it will appear as a floating polygon if it appears in the correct area it is acceptable Polygon GOOGLE MAP OCC MAP j Click on the Chat Live icon at the top of any page to while you are processing your locate requests NZ X HELP PAGES WORK OFF PROPERTY amp ROADS If the work area is taking place on along a map geographical feature creeks railroad tracks use the same method as work taking place on a roadway However you must include driving direction
Download Pdf Manuals
Related Search