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Care Suite for Stores Installation & User Manual Nokia 1508 & 1508i
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1. ete enl 152 Number MD biotiit dii HAM 155 hobie dentiiniin Number MEN DOOOOOOT 3S HAM SD Lits es Mena f rc C Product Log re 4 dde AME Uti s 187 THI REGERE Log Eniry Log babe Sanice Homers E aa 23244 frisaj Based Sete Ema Tara himoa dt ica SUE RO eet SA yer qnin 220618 Ema T3217 1 OD ERE eta TOOT PDC TERMS TM engan 20D EE Porta jam iG 1 AT TO 4 TT emis ieee ii s erg Du 22215 Dunes ODE EN Tene 14 4 PHRI Data 14 3d Pitre Ha im lE 21 55 Ca Paring Seating Ewre 15 83 41 Peele CH Hiii Fieis DET nemus LENT 4T Weaadra EE enn cw e OR 6 Save as a file Edit PRI Settings Load From PRI File bin Ef Nokia Care Suite Product Support Taol for Store File View Tools Help Edit PRI settings 43 Hokia 15021 USE Product Information Product Information Value Overview Self Test Li Edit and write different subsets af setting
2. Dim a phocs phoree Lege amp eicE dal B3 pua Note Olf user data in the bape phie can Ex paani wi mar new data uter data his bega read from foarte phone dan larges phone must be connected bo the same conection Select User data to be Eranddened a Candi Wher les includes Cases Prone conrarcted Backup phont Product Log Log Tagus Via ag raat Pere Tiras EM V ntn 14 34 41 14 29 12 Product Information Product Ere value am Ted hol iria Liz ba tas 1500 EM de pagrenbor Fd WI ig aa LESE Ez 12800278954 aur MCC EOC E ipie DEC au Treat 3 27800 Soke Verse Dei 22518 Hatcher D gp Ru ica 12 2 charted Has fre eed binis 1 559859 9n BOO t dor I Dh 222488 1 5080 ERE d CTI mk j DM Ae ZO DTE ER 10 150 EN AX ee E ipio LL CEILI 2218 2000 07 00 14 20 50 Slate bees ethos freee NOKIA Write PRL ERI e Select
3. ee Se 408 Mame Etar tagir Frere d ER E BoDOOCOO T inbbbbb at bcd Dh iB utm Nokia 15044 ERA AC BEBE mw E CI 22218 2008 07 05 Fea hok 1 AUCI ee aca WE E E DH 248 2000 07 20 14 Slated bees fnere NOKIA Edit PRI Settings e Select Edit PRI settings from lower left navigation menu e Select Product then click read e OR Select File browse for the PRI file bin and click Write e Edit PRI settings if desired e Click Write to write PRI settings to phone e Select Save as to preserve the edits NOKIA Edit PRI Settings Read From the Phone Bf Nokia Care Suite Product Support Tool for Store F r iw Toole Overview hil riam E uml Ed and wre subsets of pegs inin a CV Ears Wrong segings can mabe fhe produr unus acie Mirae fies 1 200 E 4 1 Type de ragresbor ELA F prende x ane con Source PRI FS DEC 1S ee FIM ED fees DEC 26 84 5405831 29003 Frit ener pog ace Cung eran 22578 mid MAMA Messaging Data Features Brew Haw chermng 2000 qerrieexi Hodiy Lave perles Er AMI
4. Care Suite for Stores Installation amp User Manud NOKIA Nokia 1508 amp 15081 hu 4 5 Change History e V0 1 Bill Winchell ext bill winchell nokia com July 3 2008 e Branched out from User Guide for Lab version e First Draft NOKIA Introduction e Suite CS is multi protocol service software that supports Nokia CDMA GSM WCDMA products Please see product specific technical bulletins for phone model specific information and instructions e Important This document does not claim to be exhaustive The actual software install or uninstall process may vary from this description depending on the computer hardware used the software already installed and the entries in the registry e Close all applications before installing Nokia service software e Read the information provided by the installation program carefully it often points out important steps in the installation 1 Legal Notice Copyright Nokia Corporation 2008 This material including documentation and any related computer programs is protected by copyright controlled by Nokia Corporation All rights are reserved Copving including reproducing storing adapting or translating any or all of this material requires the prior written consent of Nokia Corporation This material also contains confidential information which may not be disclosed to others without the prior written consent of Nokia Corporation NOKIA
5. Introduction cont d 2 License Issues e OpenSSL License e http wWww openssl org source license html 3 Nokia Online NOL e Information and software for all Nokia products is available on NOL Nokia Online www nokiaonline com After logging in with a valid user name and password select the Care Service menu and then Support Library e f you do not have access to NOL please go to the site and click on Registration Request e For each new software version a description of the changes and modifications is made available in the form of a service bulletin You will find this in the Service Bulletins category once you have selected a specific model under the subcategory list 4 Download from NOL e Before you can install the software you must download it from NOL and save it on your computer or a network server in a suitable folder structure 5 Installation path e Always use the installation path specified otherwise errors can occur in the program 5 Pictures are illustration purpose Only e Pictures used in this document be altered and must not be used for any other purposes NOKIA Preparation 1 Supported OS e Windows 2000 SPA SP2 Vista 32bit 2 Minimum HW requirement e CPU Intel or Intel compatible 1 GHz or faster Memory Minimum 1 GB e Hard Disk More than 200MB available 3 Uninstall previous Care Suite and plug in components IMPORTANT e Care Suite can detect and uninstall
6. Nokia Care Suite shortcut will now be on the desktop if Shortcut on desktop option is checked during the installation Double click to launch Care Suite Nokia Care Suite e OR the application may be launched from Start Phone Flashing Applications Nokia Nokia Care Suite Nokia Suite Product Support Tool for Store Loading OMSI modules Click on Store PST icon to launch the Nokia Care Suite Product Support Tool NOKIA ore PST Layout BI Nokia Care Suite Product Support Tool for Store Fin em NES EE Product Information Preu iion Visum Overview Sat Test TT Dung refurteshmen fe spem Biomi Hi reads dae frm dila packipge ir ca nneried product abus 65 The remaers ali content and merga from me and eecgrama factory Rikis 11 3788 ESL 4 PA zystem ary erpa data peemaramby foe the workman Afer refurbishing he produc is as mar acherd reer irs LE Properties BEME 055405 Product Meere SCC Curent software version D 22218 1800 e Su ie Now sofware wirion DN IIH E N1900 Menu Overview Information Retatish bag Click Hide T Wer ae ZE Hatten i Overview to I morni bi Lxx LEN EL hide Properties Model Number amp Product
7. Image Control Button Navigation Product Log Menu Product Log log Driny Ekia Ria lumber FEM ur ger ag Lahn Tamen 2 27 43 h peu pz TA p 1 De Lari Ua emerunt PEN Say Canis Tamen Rai exl fey Pickem 1 ETFS ET Lsupsu ih LELES DM 22138 MEEN a 3 28544 Poets mime Mera Reto 1 4 CN nas E De Soa FM A TTT ERES Dh EXE NIE ao AE ae NOKIA PST for Stores Panels e Model Name amp Product Image e When multiple devices are connected use drop down to select the proper device e With the selection all the other panels will be updated to the device selected Manual Phone Recovery 43 Nokia 15081 USB Manual Phone Recovery Refurbish Update Software Transfer User Data Write PRL ERI Edit PRI Settings Print PIM Info e Navigation Menu Select the menu you d like to use e Note some devices DO NOT support all features available in Navigation menu e Refurbish is the default menu and can be changed through File Preferences Plugin Tool Quick Launch 7 Preferences Log Datapackages Port Configuration Others Tools Selecttools to display on Tools panel Applicati
8. dimi e EC dC FAS 128007770 bane see ELA 1T SEE 2516 Pee Ede 4 4 Bets exl I Cj beers toe P ah Fa igi Fara ines hii 155594 70 8 OE moon be a E iA na Ti me ra maji Ci 22218 ee isis u akj De TIA BUE OUBLIE 24819 1 FE ACTI E 292108 2000 0733 14 CRDI Slated bers Matas aah NOKIA Transfer User Data e Select Transfer User Data from lower left navigation menu e Select transfer options Contacts Calendar and User files All three options MUST be selected e Press Start to continue Status Phone connected backup source phone e Disconnect source phone when user data backup is finished Status Status ser data read Disconnect source phone Phone remove d connec ttarget phone e Connect target phone and Press Start to continue Phone connec ted Update target phone e When transfer is finished disconnect the target phone Status Target phone updated Disconnect target phone e NOTE This feature is limited to the SAME models only NOKIA Transfer User Data cont d BT Hokia Care Suite Product Support Tool for Store Teaia E Transfer User Data 3 Overview
9. duheon jang nokia com or NOKIA
10. it may take approx 5 10 minutes e NOTE Refurbish Restores factory default settings User data will be deleted e PRI will be restored to the default e NOTE Update SW Preserves User data e User data will be preserved e PRI if changed by users will be preserved NOKIA Tooke 0 Refurbish Update SW cont d Nokia Care Suite Product Support Tool for Store Overview Diurireg rafurteshmernt yii aolomassicaly mads date m Gite packiege c nnecied product py NOTE removes all user content and sat ings from fe and gregrama ito arion senpi fhe cates arm Ipmmporaey data pemanen fom Ine works kron Afer Ee pradur is Hid parita Properties Frzenget nod ASAE Curent sotware version D 22218 Howe sofware version 7721 P AI 900 lag sius dis acted Status Blut eren nsn Product Information Preciuct nione snm Tam Imi dee ragrenbor ESH DEC MED ED Cuna Weta comnis EU M NDS md Product Log Lig 99 43 2 25 14 imie Sa Car ie A Vangie Candie Tres Pism ELE S Say venen Ceres 14 34 41 143212 F cil iri a Uip En
11. previously installed version without user intervention However it s always recommended to uninstall before reinstalling new version e Also pre installed plug in components if installed must be uninstalled before installing Care Suite e Select Start Settings gt Control Panel and select Add Remove Programs and remove following Nokia applications e NSLService Modules eg Nsl service module 00005 e Nokia Care Suite Optional Recommended e Delete the following folders for added certainty C Program Files Common Files Nokia Service Layer C C Documents and Settings All Users Application Data Nokia Nokia Care Suite C Documents and Settings All Users Application Data Nokia Nokia Service Layer C 4 Vista Users only e Install Microsoft Visual C 2005 Redistributable e http www microsoft com downloads thankyou aspx familyid 200b2fd9 aela 4a14 984d 389 36f85647 amp displayLang en Goto Control Panel gt User accounts gt Turn user account control on off gt Untick UAC box gt press gt restart workstation NOKIA Installation of Net Framework 2 0 One time Only 1 Installation e Locate file dotnetfx exe Double click on the dotnet x exe and follow puo installation gt crit A frame 201 ha barn aurcrrsal ully repair wal mund resid thor Hes changes bo tae bert fT Seed eed Hw computer e If NET Framework 2 0 is installe
12. to date Will display Out of date when Current SW version is older than installed Data Package Model Nokia 1508i RM 430 Type designator 43 Connection USB pESN for MEID ESM a danca4c products ESM DEC 12814224460 0 01 269444 MEID 2694354561 02528426 Product code 0564596 Transceiver Code S Version DM _25166_M1 900 Hardware ID 2100 Serial Humber 0000001 269444 Production Serial O10601 080603030025 Automated Warranty UBUSUS ERI Version Mot Supported ERI Not supported by PRL version 0 1508 1508i PRI Version jew 13 05 hall 0000000735 MEN Domno annor Lock Code 1234 Product Log Logs all activities done fora particular device by Serial number MEID Log files are located on C Documents and Settings All Users Application Data Nokia Nokia Care Suite Action Reports Product Log Log Entry Log Message P Model Mokia 15 43171 serial Mumber aU dT 2694 FSN 010601 060605020025 Version DM 25168 1900 Date 2008 06 17 Time 10 03 16 NOKIA Store PST Known Errors 1 e Product is not detected nothing displays on the screen e Reason 1 Store PST was not able to load plug in module for 1508 amp 15081 e Fix 1 Shut down Store PST and Application launcher by selecting File Exit DO NOT use X on upper right corner e Fix 2 Or Restart Computer e Repeat above procedure until Store P
13. 0 0000001 2694 010601080603030025 060805 Not Supported 0 08 19 05 0000000735 1234 1234 ding PET settings esponris Ok PRI comple comperto a 14 42 5 compe sion Bg 4 Parsing PRI Settings Succeeded NOKIA Print PIM Info e s not supported by Nokia 1508 amp 15081 Nokia Care Suite Product Support Tool for Store File View Tools Help 43 Hokia 1508i USB M Print PIM Info Overview Customer PIM information Contacts and Calendar printing me Hide overview Print Contacts Calendar coming events Status Click Printto proceed Update Software Refurbish Transfer User Data Write PRL ERI Edit PRI Settings Compare PRI Print PIM Info start x 2 Inbox Microsoft Outlook Microsoft PowerPoint 9 Nokia Care Suite Nokia Care Suite Prod Product Information Product Information value N Print Self Test SW Status Up to date Model Name Nokia 1508i RM 430 Type designator RM 430 Connection USB2 ESN 50d90c4c ESN DEC 12814224460 MEID a0000001 2694aa MEID DEC 268435456102528426 Product code 0564896 SW Version DM 2515B N1900 Hardware ID 3100 Serial Number a0000001 2694aa Production Serial Num 010601080603030025 Automated Warranty 060805 ERI Version Not Supported PRL Version 0 PRI
14. ST detects the product e Reason 2 USB Driver installation not completed successfully e Fix Re install USB driver refer to pages 8 10 NOKIA Store PST NOT an error e The following symptom is NOT an error and can be easily corrected by the proper configuration e Correct firmware versions not found Reason 1 Data Package is not installed for a given device een anor ney mene e Fix 1 Download amp Install the product Data Package wm m e Reason 2 No product code is written to the phone e Fix2 Contact Nokia representative Account manager e Manual Phone Recovery Not supported by 1508 amp 15081 e Reason No active device is detected by Care Suite e Fix Click Cancel and Connect the device through Micro USB cable OK Phone Recovery Phone Recovery Select connection and phone model Connection and model Recovery information Connection USB Connection 1 Validate information Phone Model Nokia 1508i RM 430 Recover phone Please press powerbutton of your phone for 10 seconds and disconnect other phones before continuing phone recovery Cancel NOKIA Refurbish Update SW e Select Refurbish or Update SW from lower left navigation menu e Using drop down select the SW version you desire to use e By default the latest version will be displayed e Qutdated versions will NOT be allowed e Press Start to continue Depending on SW binary size and user data amount
15. Version 08 19 05 MIN 0000000735 MDN 000000000000000 Lock Code 1234 Refresh Product Log Log Entry Log Message Model Name Nokia 1508i RM 430 Serial Number 0000001 2694aa PSN 010601080603030025 SW Version DM 2516B N1900 Date 2008 06 17 Time 10 08 56 Model Name Nokia 1508i RM 430 Serial Number a0000001 2694 PSN 010601 080603030025 SW Version DN_2516B_N1900 Date 2008 06 17 Time 11 10 52 B lt w 11 16 AM NOKIA Store PST Known Errors 2 e Nokia Service Layer Error when closing PST for Store e Being investigated No real harm Click Close or OK to continue Nokia Service Layer Host Process Unloading nsl_host_process exe Application Error Nokia Service Layer Host Process has encountered The instruction at Ox02e9Fo15 referenced memory at Ox037a3000 The memory could not be written problem and needs to close We are sorry for the inconvenience Click on OK to terminate Ehe program Click on CANCEL to debug the program IF veu were in the middle of something the information were working an might be lost ma For more information about this error click here Debus E e Nokia Service Layer Error while using PST for Store Akne Process Permanente e Being investigated May impact the device functionality o e lick Close to continue e Use Task manager and End ProductSupportForStore exe e For other errors amp feedbacks e Please send an email to
16. Write PRL ERT from lower left navigation menu e Select the target device e Write Data to Phone Load PRL from PC and write to the phone e Write Data to PC Read PRL from Phone and save it to PC e Using Browse button specify PRL file to load or save to e Press Write button to continue e ERI is not supported by 1508 15081 NOKIA Write PRL ERI cont d Nokia Care Suite Product Support Tool for Store E E i Write PRLIERI Overviow Slee TES PAL sets 35 Te proces fma peodsact T Fepndoaet gem ud Ea PATANTA caes parngs fram fies e Gate Te Phone voie Dara To PC H H Sis PEL fle nara Sees click vira to proceed vurpane eythem can alec ete EHI setings bo fhe product Product Information Prada boron ram Tes Misael Tapes Toner Fai DEC Men DEC Product eode Sai wera Hatches D ieee BE oe Product Log Lop Eiry Lanes T peas 1247 43 94 Feo Ay uar panni Tamam er d ge EM TM Wengen F Faz Bes Dame Hei pss ZEN y mnn Tere 14 34 41 142912 iri ram Breese e E Ni LESER eua wo rn bbb 584 55801 1716
17. au Hsn 1s E neos ecet Lab installation 25 cs ue Cane p crm Prodr 18 eis ozs Edit PRI Settings NOT an Error e Settings not saved window when trying to close PST for Lab e Condition PRI data has changed but not written to the phone or saved as a file e To close PST for Store Click Cancel from the window Click Undo Click X Wf Nokia Care Suite Praduct Support Tool for Store file Wiew NES NE Edit PRI settings Product Information Value 43 Nokia 1503i USB M C Update Soeur ewe ee ere Transfer User Data Write FHL ERI Source PRI File Product NAM Features M Selaci settings NAMI HAHI General You have not sawed the settings yel The Settings will writen inio the product now Continue 5 55515 655 0 0 0 0 0 1 55535 555 Heteork Code County Code Access Overoad Class ACCOLC Msi T 11 17 Self Test SW Status Model Name Type designator Connection ESN ESN DEC MEID MEID DEC Product code SW Version Hardware ID Serial Number Production Serial Nu Automated Warranty ERI Version PRL Version PRI Version MIN MDN Lock Code Product Log Up to date Nokia 1508i RM 430 RM 430 USB1 60d90c4c 12814224460 a0000001 2694aa 2684354561 02526426 0564896 DN_2516B_N1900 310
18. d Cancel the installation and jump to Care Suite installation lob xl Emm NOKIA Installation of Care Suite o Locate file Nokia Care Suite Store msi Double click on the Nokia Care Suite Store msi and follow prompts for installation i Nokia Care Suite 2008 03 001 31367 InstallShield Wizard Welcome to the InstallShield Wizard for Nokia Care Suite The InstallShield R Wizard will install Nokia Care Suite on your computer To continue click Next WARNING This program is protected by copyright law and international treaties Click Next i Nokia Care Suite 2008 03 001 31367 InstallShield Wizard InstallShield Wizard Completed The InstallShield Wizard has successfully installed Nokia Care Suite Launch Nokia Care Suite Installation completed DO NOT select Launch Nokia Care Suite and click Finish 42 Nokia Care Suite 2008 03 001 31367 InstallShield Wizard License Agreement Please read the following license agreement carefully IMPORTANT INFORMATION ABOUT THE SOFTWARE YOU ARE ABOUT TO DOWNLOAD INSTALL OR USE NOKIA CORPORATION END USER SOFTWARE AGREEMENT This Software Agreement Agreement is between You either an individual or an entity the End User and Nokia Corporation Nokia The Agreement authorises You to use the Software specified in Clause 1 below which may be stored on a CD ROM sent to You by electron
19. d Windows Logo testing Continue Anyway STOP Installation Continue Anyway Continue Anyway Click Continue Anyway Click Continue Anyway Click Continue Anyway Continuing your installation of this software may impair or destabilize the correct operation of your system either immediately or in the future Microsoft strongly recommends that you stop this installation now and contact the hardware vendor for software that has passed Windows Logo testing Continuing your installation of this software may impair or destabilize the correct operation of your system either immediately or in the future Microsoft strongly recommends that you stop this installation now and contact the hardware vendor for software that has passed Windows Logo testing 1 Found New Hardware Your new hardware is installed and ready to use QA 100 fs Now Driver installation is done successfully NOKIA Installation of USB Driver cont d 3 Verification of Successful USB Driver installation Once USB driver installation is completed Nokia 1508 or 15081 devices will appear under Universal Serial Bus controllers System Restore Automahc pales Remote General Computer Name Hardware Advanced Comp Open Explore E The Device Manager Ets all the hardware devices installed Search on cores Her EBE MAD Manage nat Ls 4 Snapshot a Erdy Driver Signing lets you ma
20. erial Mu Automated YYarranty ERI Version PRL ersion PRI version Save in Edit_Pri 3 ex Recent Documents E Desktop gt My Documents a My Computer MT a My Network Places 2 Specify File name MUST include the extension bin e Product Y Cancel Up to date Nokia 1508i RM 430 RM 430 USB1 60d90c4c 12814224460 0000001 2694aa 2684354561 02528426 0564896 DN_2516B_N1900 3100 0000001 2694aa 010601 080603030025 060805 Not Supported 08 18 05 21x 00000 sh 430 30025 ings catego ings catego ings startec ings comple gt 9 02 1 Save as a file NOKIA Edit PRI Settings A useful tip e Side panels can be hidden shown by pressing F7 key Nokia Care Suite Product Support Tool for Stare LI tek 198 USE Edit PRI settings Product Information inorraeon Li Overview Edt amd wile Geen of Settings wile a peaduct CM Talis p MOTE Wrong settings value can make the product unusable Hidi Source PRI TOM Dec 12Bl 4224450 SINAN MED DEC 2854324381005 234 28 USER Bf Nokia Care Suite Product Support Taal lor Stare Fila Producti HAM WAM Mes
21. evice and power iE on e Supported Products e Nokia 1508 RM 388 amp 1508i RM 430 e signed by Microsoft WHQL e Installation path e USB driver will be installed on C Program Files Nokia NOKIA CDMA Mobile Device NOKIA Installation of USB Driver cont d 2 USB Driver Installation e Insert the battery to the device and turn it on e Wait until the idle screen is displayed and plug in micro USB cable to the device e USB driver installation will start Hardware Installation A The software you are installing for this hardware Nokia 1508i Modem Hardware Installation AN The software you are installing for this hardware Nokia 1508i Device H2 Hardware Installation AN The software you are installing for this hardware Nokia 1508i USB Device has not passed Windows Logo testing to verify its compatibility 2 with Windows Tell me why this testing is important has not passed Windows Logo testing to verify its compatibility has not passed Windows Logo testing to verify its compatibility with Windows XP Tell me why this testing is important with Windows Tell me why this testing is important Continuing your installation of this software may impair or destabilize the correct operation of your system either immediately or in the future Microsoft strongly recommends that you stop this installation now and contact the hardware vendor for software that has passe
22. ic mail or downloaded from Nokia s Web pages or Servers or from other sources under the terms and 1 1 mm accept the terms the license agreement Ido not accept the terms in the license agreement InstallShield Select accept and Click Next to allow the installation to proceed ie Nokia Care Suite 2008 03 001 31367 InstallShield Wizard Ready to Install the Program The wizard is ready to begin installation Click Install to begin the installation If you want to review or change any of your installation settings click Back Click Cancel to exit the wizard mM Installshield Select Shortcut on desktop if desired and click Install NOKIA Installation of USB Driver 1 Nokia CDMA Mobile Device Driver Nokia CDMA Mobile Device Driver winusbd 2 0 13 msi must be installed as a part of Care Suite installation This should be accomplished prior to installation of Care Suite e Follow the prompts to install the driver Select the default path and select Continue anyway when asked Software Installation The software you are installing has not passed Windows Logo testing to verify its compatibility with Windows Tell me why this testing is important Continue Anyway STOP Installation DO NOT connect the phone at this time and Press to complete the installation Prompted Please plug in the USB d
23. ke sure that installed divers are Network Drive ay vah Windows Update lets pou set up how Windows connects to Windows Updabe for diners Driver Signing Windows Update Create Shortcut Delete Hardware Profiles c Hardware profiles pode way Tor you lo tet up and store Rename diferent hardware configurations Disconnect Network Drive Properties Hardware Profiles Right click on My Computer and select Properties Go to Hardware tab and select Device manager O x Device Manager File Action View Help be Ug Communications Port COM podus A ECP Printer Port LPT1 mm Processors i e Sound video and game controllers ce Storage volumes H System devices z Universal Serial Bus controllers E Intel R 8280166 USB Universal Host Controller 27C8 gt E Intel R 8280168 USB Universal Host Controller 27 9 F E Intel R 8280168 USB Universal Host Controller 27 iu Intel R 8280166 USB Universal Host Controller 27CB Int tel R3 8280158 USB2 Enhanced Host Controller 27 lei Nokia 1508i USB Device gt USB Root Hub gt USB Root Hub gt USB Root Hub gt USB Root Hub if USB Root Hub Expand USB controllers and check that Nokia 1508 or 1508i has been assigned with COM port by checking properties and this indicates the successful driver installation NOKIA Instal
24. lation of Product Specific Data Package Navigate to the desired data package on NOL or a local storage location where the package is available and double click on the msi filename for example RMA30 DN 2221B N1900 BET msi Follow the prompts and accept the default settings e The firmware files will be copied to C Documents and Settings All Users Application Data Nokia WNokia Service Layer TPLS e Only after the data package is installed will the Care Suite will be able to find the appropriate software for given devices automatically e Product specific data packages must be downloaded and installed manually at each SW release No automatic updates are available through the internet Welcome to RM430 BET DN 2220B N190 0 Setup Wizard The Setup Wizard will install RM430 DN 2220 N1900 our i ext to continue o Completing the RM430 BET DN 2220B N190 O Setup Wizard Click the Finish button to exit the Setup Wizard on your computer the Setup Wizard NOKIA Before launching Care Suite e Insert the battery into the phone and turn it on e Wait until the idle screen is displayed e In Charging mode certain features Write PRL ERI Update SW and User data transfer may not work properly e Connect CA 101 micro USB cable to the phone USB connector and PC e If USB driver installation starts please have it completed before launching Care Suite NOKIA Launching Care Suite
25. on i Refurbish 2008 25 1 34202 2008 25 1 34202 Update Software 2008 25 1 34202 2008 25 1 34202 ransfer User Data 2008 25 1 34202 2008 25 1 34202 Write PRL ERI 2008 25 1 34202 2008 25 1 34202 Edit PRI Settings 2008 25 1 34202 2008 25 1 34202 Print PIM Info 2008 25 1 34202 2008 25 1 34202 Tool Quick Launch When Nokia Care Suite is started open this tool automatically Store PST Panels cont d e Overview e A brief Summary of feature Can be hidden by clicking Hide Overview to maximize the work space Overview During refurbishment the system automatically reads data from data package for connected product NOTE The system removes all user content and settings from the product and programs it to default factory m settings Lastly the system deletes any temporary data permanently from the workstation After refurbishing the product is as manufactured Ide gaere Show overview T 11 Hide overview 6 A 1 X e Properties e Product Code Transceiver Code 7 digit number assigned by Nokia cannot be changed e Current Software Version from Device e New Software Version Displays only after Data Package is installed e When multiple Data Packages are installed User can select desired SW using pull down Properties Product Code 0564846 Fefurbish lag status disabled NOKIA Store PST Panels cont d e Product Information Self Test Mot in S Status Up
26. s into a product Status Up to date 4 Ab MOTE Wrong settings value can make the product unusable Model Nokia 1 508i RM 430 designator 4 HERE Connection USB Source PE ESN amp a da ca4c ESM DEC 12814224450 CApacuments and Settingsvwl PriSarmple bin Open 12 amp 94 MEID DEC 268435456102520426 Product Read Product code 0564696 SA Version DM 25466 1800 AMT 2 Messaging Data Features WAP Brew 3100 Select settings Modify and save setjir ati nnn 2694 EI NAM Look in C3 Pri al Mur O1 0601080603030025 1 General sample ranty 060805 COMA Settings Ie Not Supported J My Recent i Other Settings 5 Se ect p R Bw19 05 0000000735 3 fi le b n oooo0o000000000 Desktop 1234 2 My Documents My Computer Refresh ag g Message Beading PRI settings cate Reading PRI settings cate Opening PRI settings file CareSute Plugins 9 Opening PRI settings file S My Network Places File name Files of type Binary File bin Cancel Reading PRI settings cate Search undo 14 57 Reading PRI settings cate 15 47 57 Reading PRI settings star 15 48 01 Reading PRI settings com 15 48 11 Saving PRI settings ta file Were Dua 8 Wr I
27. saging Dats Features WAP Drew Hardeware ID Select settings Modify and petting Fanal Edi PRI settings E NAMI ID Tyme Value M ois L NAN General 158 COMA Channel Mand 203 Maranty Overview Settings 161 Secondary COMA CnannerA Band bye ERI version 7 SE NID L 180 Pirnar COMA Channel B Band n4 i Edil and tite diferenl subsets of ini product mes 162 Secondary COMA Channel H Band 771 VEO MOTE Wrong setings value can enake product wrusable HAHI Other Seton PHI Ver om MIN H WEN t Source PRI Luck Code Fila L Pradurt Read MAMI HAM Messaging Data Features WAP Product Log seher semings Madly and save senting Leg Lr amp ry Log Er NAMI iD Toe Value Vise Hanes 1 General Primam COMA Channels Bane 203 LMAN Erling 1 amp 1 Secondary COMA Channel 601 d 50 HD Liss 160 Primary COMA Channel B Band mote t 4 ersion 2 MAMI Other Setting 162 secondary COMA Channel Band 777 js oe Sou chi DROT 10 fe 27 314 n _ fe 27 314 n Status 27 20 Rad SEAS y Sare FRI Settings File Succeeded CE Print FIM indo 4 nites safe Hist 209 Jibs cont NES Lab tnetataton ue bab instalation ue Gy Core Sute Nokia Cre Ste 5 Search Status Save PRI Senge File Succeeded Wih ibe Sines
28. te to the 15 48 12 Saving PRI settings to file 15 45 17 Reading PRI settings cate wi le PRL Ind o PRI Sefti 4 File type to OR 9 Save as a file om JIK LA bin Files bin start amp E 3 Nokia Care Suite E Nokia Care Suite Product zs Microsoft Excel Sample EN MoS Lab Installation 05 ER Wes Lab Installation 115 Edit PRI Settings Save as a F Nokia Care Suite Product Support Taol for Store File View Tools Help 43 Nokia 1508 USB Y Overview i Hide overview Source PRI File Product Select settings EF NAMT Transtar Uses Data Status F ir tro 4 start amp Ei Inbox Microsoft Outlook 94 Microsof Edit and write different subsets of settings into a product AN NOTE Wrong settings value can make the product unusable NAM1 NAM2 Messaging Data Features WAP Brew Modify and save settings ID Type Value 158 Primary CDMA Channel amp Band 283 181 Secondary Channel Band 691 150 Primary CDMA Channel B Band 384 162 Secondary CDMA Channel B Band 777 ile bin Saveas O OO OO Product Information Product Information value Self Test SVY Status Model Name Type designator Connection ESN ESN DEC MEID MEID DEC Product code SW Version Hardware ID Serial Number Production S
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