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1. cccccceceseceseceeseeeseeceaeceseeeceeeeseecueceeeseeeenseeesaeens 128 T sting th ACT Mod le srecen tonaren aa E S ER NE E 130 Installing the FSA4000 Configuration Tool Aux I O License ce eeceseeeteeseeeteeeeeeeeeeseenneeneeees 131 Configuring the FSA4000 Aux WO sisccssscsasad sninesvedlinccateassdasnnciaaess phanestenasdisiaimeedenianctamaniianaunnce 132 Connecting the FSA4000 FEP to a Serial Printer cccccecccecsseceseeeeeeeeeeeeseeceeecneeseeeeeseesnaeenes 133 Connecting the FSA4000 FEP to a Hyper Terminal 0 ccecccecceeceeeceeseeceseceeeeeeeeeeseecsaeenteeneees 135 Connecting the FSA4000 FEP to the Console Aux I O Server 0 cccceeceeseeseesteceeeeeeeeeeseeeaeens 137 Configuring the FSA4000 FEP Software for RTU Configuration ssessessseesessseesessesresesseseesee 140 Installing a New Firmware Version on ACE3600 Units for RTU Configuration 8 142 Configuring the ACT ss cesiccacehccnsamancasiencaiceuraswenceramsennconsarncecanceeein dureiexcearaannnnbanee one seecm terre enane nantes 143 Closing the FSA4000 Report Generator su sisscieiunsssuwestecanstuncazosvnascuucawestviucpausaacvenaaiastuaciaonnnstutiases 147 Closing the FSA4000 Dispatch Software x scssecsvsajersrieciuccsveavuenssaasaeinndaubevansanesenbstsaresassuuesivaaswesbiedas 147 Uninstalling the FSA4000 Dispatch Software snsenseesenseeseesseessessessrnssessresresseesesseesseeseesresseesee 148 Send Feedback November 2013 68
2. Load Saved Loads the saved act file of tones Setup Reset Resets the Update lt Tone x gt To fields to the default Selecting Tones When and where to use Tones can be stored updated in the ACT Module Use this procedure to select tones to load into the ACT Module Procedure 1 To set update the total number of tones in the ACT Module use the Number of Tones drop down list to select the preferred number 1 2 4 8 15 30 Step result The corresponding permitted tone time length in seconds appears to the right 2 Click Update to process the change 3 Under Select Files use the file system navigation drop down list and window to select a directory containing the wav files to be added to the stored tone banks of the ACT Module Step result The list of wav files appears to the right of the directory list 4 To set the select directory as the default directory for the Tone Loader click the Set As Default Directory Step result The next time the Tone Loader is started it displays the wav files in the specified folder 5 To select the preferred tones left click on the specific wav files using Ctrl or Shift to select multiple files in the Select Files window on the right 6 Click Add Selected to enable the selected files available as updateable tones Step result The selected files appear in the Select Tone drop down list 7 Click Add Dir to enable all wav files that are in the current selected directory available as upd
3. Figure 29 DC Power Cable To WIN p Ignition Wire Power gt Connection to Connector Radio FSA_DC_Power_Cable Send Feedback November 2013 6871024P60 A FSA4000 ARTA Kit 205 6 Connect the white power connector on the DC power cable FKN8436A see Figure 29 DC Power Cable on page 204 to an auxiliary output on the RTU s power supply module Connect the other side of the cable to the Power connector on the radio 7 Connect the 15 pin connector of the RIB to RTU cable FKN8612A see Figure 30 RIB to RTU Cable on page 205 to the 15 pin connector at the top of the RIB Connect the other end of the cable RJ45 to the serial user port on the RTU s CPU module To identify the user port use the FSA4000 Configuration Tool check the port layout in the Customize screen or in the System Report Figure 30 RIB to RTU Cable Connection 15 Pin to CPU Connection Serial Port to RIB FSA_RIB_to_RTU_cable 8 Connect the end of the RIB power cable FKN8613A see Figure 31 RIB Power Cable on page 206 to the connector at the top of the RIB and next to the 15 pin connector Connect the white end of the power cable to an auxiliary output on the RTU s power supply module 6871024P60 A November 2013 Send Feedback 206 FSA4000 ARTA Kit Figure 31 RIB Power Cable Connection to RIB Power Connector ng FSA_RIB_Power_Cable 9 The black part of the RIB to radio cable see Fi
4. In the Welcome dialog box click Next In the License Agreement dialog box select I accept the terms in the license agreement after reading the License Agreement Click Next In the Ready to Install the Program dialog box click Install Step result The installation begins In the InstallShield Wizard Completed dialog box click Finish Installing the FSA4000 Configuration Tool InTouch ALC Client License When and where to use Follow the procedure below to install the FSA4000 Configuration Tool InTouch ALC client license 6871024P60 A November 2013 Send Feedback 100 FSA4000 Installation 7 Note This procedure is optional and must be performed only when ALC clients are used in the system For expansion installation this procedure is performed only if the FSA4000 Configuration Tool was uninstalled from the previous installation for example for IA organizations For any ASTRO 25 System Release 7 4 7 5 7 6 7 7 7 8 or 7 9 original organizations that do not have the current version of the FSA4000 ALC Client GUI Application License media use the latest available version This procedure is for new installations disaster recovery and expansion While performing this procedure you need to be logged on locally to the AMC as motosec or Administrator if motosec is not yet defined The User Account Control dialog box may appear If required type the administrator user name and password Click Continue or All
5. O la DAAA WN Configure the Windows operating system See Configuring the Windows Operating System on page 77 Install Wonderware InTouch See Installing Wonderware InTouch on page 84 Install the Wonderware InTouch license file See nstalling the Wonderware InTouch License on page 85 Install the FSA4000 users and groups See Installing FSA4000 Users and Groups on page 90 Install the InTouch configuration See nstalling the InTouch Configuration on page 91 Install the FSA4000 Dispatch Software See Installing the FSA4000 Dispatch Software Application on page 93 Install the FSA4000 Report Generator See nstalling the FSA4000 Report Generator on page 96 Install the Adobe Reader application by following the instructions provided with the ASTRO 25 system documentation media 7 Note Your system must have Adobe Reader and a web browser installed to access the documentation If you need to remove any previous instances of Adobe Reader before installing the current version of the application then perform Uninstalling Adobe Reader on page 109 Install MOTOPATCH See Installing Patches from the MOTOPATCH for Windows OS CD on page 109 7 Note This requirement does not apply to K core systems Make sure all MOTOPATCH CDs are included for e Operating system software 6871024P60 A November 2013 Send Feedback 130 FSA4000 Installation e SPI upgrade CD for Windows 7 Third party applications OS patching must be pe
6. 28 Install the FSA4000 Configuration Tool ARTA License See Jnstalling the FSA4000 Configuration Tool ARTA License on page 103 29 Uninstall the ACE3600 System Tools Suite STS See Uninstalling the ACE3600 System Tools Suite STS on page 104 30 Install the ACE3600 System Tools Suite STS See nstalling the ACE3600 System Tools Suite STS on page 105 31 Install the ACE3600 System Tools Suite Service Pack See nstalling the ACE3600 System Tools Suite Service Pack on page 105 32 Install the FSA4000 Configuration Tool Upgrade See Jnstalling the FSA4000 Configuration Tool Upgrade on page 106 33 Remove old FSA4000 Configuration Tool components See Removing Old FSA4000 Configuration Tool Components on page 107 34 Install the FSA4000 Core Applications See nstalling FSA4000 Core Applications on page 108 Send Feedback November 2013 6871024P60 A FSA4000 Installation 73 35 Install the Event Logging Client using the Windows Install Framework application Refer to the Centralized Event Logging manual e This procedure is not applicable for K core systems 36 For Dynamic System Resilience systems or when ZCP exists configure the Windows Event Logging Client Refer to the Configuring Windows Event Logging Clients section of the Centralized Event Logging manual 37 If the operating system is Windows Server 2008 perform the following tasks from the SVMPv3 manual 1 Installing the SNMPv3 configuration utility for Windo
7. 3 Select Start Control Panel Hardware 4 Inthe Hardware window click Device Manager in the Devices and Printers category Send Feedback November 2013 6871024P60 A FSA4000 Installation 77 In the Device Manager window right click on the Unknown device entry in the Other devices category Select Update driver software from the pop up menu In the Update Driver Software window click Browse my computer for driver software o aua AA In the Browse for driver software on your computer screen window perform the following actions a Check the Include subfolders checkbox b Click Browse navigate to DVD Drive E and click OK c Click Next 9 Inthe Windows has successfully updated your driver software screen click Close 7 Note Ignore any system tray messages Step result The Update Driver Software window closes 10 Under the Other devices category right click on the Edgeport Serial Port_1 first entry and select Update driver software 11 In the Update Driver Software window click Browse my computer for driver software Click Next 12 In the Browse for driver software window click Next 13 When the Windows has successfully updated your driver software screen appears click Close 14 In the Device Manager select Action Scan for hardware changes Step result A message appears in the system tray the drivers are being installed and your device is ready to use Configuring the Windows Operati
8. While performing this procedure you need to be logged on locally to the AMC as motosec or Administrator if motosec is not yet defined 7 Note The User Account Control dialog box may appear If required type the administrator user name and password Click Continue or Allow or OK or Yes to continue Use the username you logged on with as the administrator user name Procedure 1 Open the Wonderware Alarm DB Logger Manager application e Ifthe operating system is Windows Server 2003 from the Start menu select Programs All Programs Wonderware InTouch Alarm DB Logger Manager e Ifthe operating system is Windows Server 2008 from the Start menu select Programs All Programs gt Wonderware InTouch right click Alarm DB Logger Manager and select Run as administrator In the Alarm DB Logger Manager dialog box do the following e Ifthe settings button is available click Settings Ifthe settings button is not available click Stop and then click Settings In the Alarm DB Logger Manager Configuration dialog box do the following a Type localhost in the Server Name field Send Feedback November 2013 6871024P60 A 9 FSA4000 Installation 89 b Type WWALMDB in the Database field Set the Logging Mode e Ifyou are performing a new installation of the system set Logging Mode to Consolidated e Ifyou are performing an upgrade on the same hardware without reinstalling the operating system make
9. 107 7 Note For upgrade and expansion installation this procedure is performed only if the FSA4000 Configuration Tool was uninstalled from the previous installation as done for example for IA organizations For any ASTRO 25 System Release 7 4 7 5 7 6 7 7 7 8 or 7 9 original organizations that do not have the current version of the FS44000 Configuration Application S W media use the latest available version This procedure is for AMC and FSA4000 AUX I O systems While performing this procedure you need to be logged on locally to the AMC as motosec or Administrator if motosec is not yet defined The User Account Control dialog box may appear If required type the administrator user name and password Click Continue or Allow or OK or Yes to continue Use the username you logged on with as the administrator user name Procedure 1 8 9 Insert the FSA4000 Configuration Application S W Upgrade media into the optical drive Note If the media does not open automatically you can navigate to the root directory of the optical drive and double click AutoStart exe If one or more security dialog boxes appear for each dialog box click Yes or Run or OK In the installation home page click the FSA4000 Configuration Tool Upgrade link and then click the disc icon next to the FSA4000 Configuration Tool X YY Upgrade entry 7 Note If one or more security dialog boxes appear for each dialog box click Yes or Run or
10. 25 System Release 7 4 7 5 7 6 and 7 7 original organizations e While performing this procedure you need to be logged on locally to the AMC as motosec or Administrator if motosec is not yet defined e The User Account Control dialog box may appear If required type the administrator user name and password Click Continue or Allow or OK or Yes to continue Use the username you logged on with as the administrator user name Procedure 1 Log on to the administrator account 2 Open the list of programs e Ifthe operating system is Windows 2008 from the Start menu select Control Panel Click Programs Click Programs and Features Click Uninstall or Change a Program e Ifthe operating system is Windows 2003 select Start Settings Click Control Panel Double click Add or Remove Programs 3 Select the program to uninstall e Ifyou are uninstalling on a system which requires Windows Supplemental Configuration select Motorola ACE3600 System Tools Suite from the Currently installed programs list e Ifyou are uninstalling on a system which does not require Windows Supplemental Configuration select STS1050 from the Currently installed programs list Send Feedback November 2013 6871024P60 A FSA4000 Installation 105 Click Remove or Uninstall Change If a dialog box appears saying that all applications must be closed click Next If a dialog box saying that the Communication driver is not running and there is nothing to st
11. 7 Note e Before running this script the external modem should be connected to the AMC Ifthe media does not open automatically you can navigate to the root directory of the optical drive and double click AutoStart exe If one or more security dialog boxes appear for each dialog box click Yes or Run or OK Step result The installation home page appears 2 Click the HP ProLiant ML110 G5 G6 Drivers link 3 Depending on your operating system click either the disc icon next to the External Modem Driver for Win2003 or the External Modem Driver for Win2008 entry 7 Note If one or more security dialog boxes appear for each dialog box click Yes or Run or OK 4 Inthe Windows Install Framework window select File Execute installation Step result The WIF execution log window appears No user intervention is required until the installation is finished 5 Click OK Step result The OK button is disabled until the installation is finished The WIF execution log window closes 6 Select File Exit Step result The Windows Install Framework window closes Installing the Digi EdgePort USB Driver On Windows Server 2003 When and where to use Follow the procedure below to install the Digi EdgePort USB driver on a Windows Server 2003 R2 based AMC which is an add on in an upgraded system only Note While performing this procedure you need to be logged on locally to the AMC as motosec or Administrator if motosec is not ye
12. Enable Disable Communication link to remote stations The FEP supports the option of enabling disabling each communication link per each supported remote station Enabling Disabling Communication link is performed through one of the FEP interfaces Stop Alerting sequence An option on the FSA4000 Dispatch Software GUI that allows the operator to stop the alerting sequence communication to the stations Stop PA in a sequence An option on the FSA4000 Dispatch Software GUI that allows the operator to stop the PA of an alerting sequence communication to the stations e Multiple dispatch applications The FEP supports up to 40 dispatching PC applications through the FSA4000 Dispatch Software GUI 7 Note A PC dispatching application can be CAD InTouch or both on the same dispatch location e CAD InTouch synchronization If the CAD alerts an FSA remote station the FEP informs all FSA4000 Dispatch Software applications about this activity e Exact PA time calculation support FEP calculates and stores in run time the updated remaining PA open time in the remote stations according to the alert sequence This calculation is accurate even if tone staggering is implemented different zones from station to station are alerted simultaneously Dynamic PA time scaling The FEP scales the PA open time for stations that have fewer alerted zones than others The scaling prevents the PA from closing too early The FEP waits to receive t
13. Follow the procedure below to configure the FSA4000 Aux I O Note Before performing this procedure make sure that the FSA4000 Configuration Tool project has already been created Procedure 1 To start the FSA4000 Configuration Tool from the Start menu select Programs All Programs FSA4000 Configuration Tool X YY Motorola FSA4000 Configuration Tool 2 To open an existing project perform the following actions If Then If the preferred project appears in click the link with the project name in the Recent projects pane the Recent projects pane If the preferred project does not perform the following actions appear in the Recent projects pane 1 Select File Open 2 Inthe Open FSA4000 Configuration Project dialog box browse to the preferred project directory 3 Select the preferred project name sap file 4 Click Open Step result The selected project appears on the screen 3 To enable FSA4000 Aux I O Alerting Interface follow these steps a Click the Define Control Centers link in the Project pane b Make sure that the AUXIO Alerting Interface is selected 7 Note If the FEP printing logs capability is not required unselect the Use Printer checkbox Step result The Aux I O Alerting Interface is enabled 4 To define the FEP I O Modules perform the following actions a Click the Define I O Modules link in the Project pane b Define FEP I O Modules according to the FS44000 Config
14. Procedure 1 To start the FSA4000 Configuration Tool from the Start menu select Programs All Programs Motorola gt FSA4000 Configuration Tool X YY FSA4000 Configuration Tool Step result The FSA4000 Configuration application opens on the screen To open an existing project perform one of the following actions If Then If the preferred project appears in click the link with the project name in the Recent projects pane the Recent projects pane If the preferred project does not perform the following actions appear in the Recent projects pane Select File gt Open 2 Inthe Open FSA4000 Configuration Project dialog box browse to the preferred project directory 3 Select the preferred project name sap file Click Open Step result The selected project appears on the screen Click the Download Files link in the Project pane Step result The Download Files details appear Record the Unit MDLC Packet Size value W Note The value is used in the Motorola ACE3600 System Tools Suite application Select File Exit 7 Note If a dialog box appears and asks if you want to save changes in the project click No To stop the MDLC Communication Driver select Start Programs All Programs Motorola ACE3600 System Tools Suite XX YY Stop MDLC Communication Driver Click OK To start the MDLC Communication Setup select Start Programs All Programs Motorola ACE3600 System Tools
15. Save Navigate to the backup location c Enter file name Logging Mode rtf and click Save d Select File Exit Backing Up the Historical Alarms Database When and where to use Follow the procedure below to back up the Historical Alarms Database 7 Note e This procedure is for AMC only e This procedure is for systems with the FSA4000 Alarm Printing option only e While performing this procedure you must be logged on locally to the AMC as motosec e Save the backup files either on a network location that is accessible during upgrade disaster recovery process or removable media which is allowed by the organizations IA policies Procedure 1 From the Start menu select Programs All Programs Wonderware InTouch Alarm DB Logger Manager 2 Inthe Alarm DB Logger Manager dialog box if the Stop button is enabled click Stop 3 Select the open FSA4000 Report Generator icon on the taskbar 4 Inthe Report Generator window select File Exit Step result The Report Generator window closes and the connection stops 5 Select Start Programs All Programs Microsoft SQL Server 2005 SQL Server Management Studio Step result The SQL Server Management Studio main window with Connect to Server pop up window appears 6 To connect to the Server perform the following actions a Select Database Engine for Server type b Enter localhost for Server name c Select Windows Authentication for Authentication Click C
16. e Ifthe operating system is Windows Server 2003 select the Windows Service option e Ifthe operating system is Windows Server 2008 select the Normal Application option 8 Inthe Alarm DB Logger Manager dialog box click Start Send Feedback November 2013 6871024P60 A FSA4000 Installation 117 9 Minimize the Alarm DB Logger Manager window Configuring the MDLC Formatted Buffer Size for the FSA4000 Configuration Tool Prerequisites Before performing this procedure make sure that the System Tools Suite STS application is not running When and where to use Follow the procedure below to configure the MDLC formatted buffer size for the FSA4000 Configuration Tool 7 Note Perform this procedure for FSA4000 systems with the Apparatus function While performing this procedure you need to be logged on locally to the AMC as motosec or Administrator if motosec is not yet defined The FSA4000 Configuration Tool project should already be created before this procedure The User Account Control dialog box may appear If required type the administrator user name and password Click Continue or Allow or OK or Yes to continue Use the username you logged on with as the administrator user name Procedure 1 Ifthe System Tools Suite MDLC communication driver is running select Start Programs All Programs Motorola ACE3600 System Tools Suite XX YY Stop MDLC communication Driver and click OK 2 To start the FSA4000 Co
17. Desktop Updates for Windows XP Windows Server 2003 and Windows Vista section in the Windows Supplemental Configuration manual 39 If the operating system is Windows Server 2003 start NetMeeting See the Starting NetMeeting on Windows Server 2003 and Windows XP SP 1 2 section of the Windows Supplemental Configuration manual 40 Set the boot order IA customers only Refer to the Setting the Boot Order for Windows Devices Not for Virtual Machines section in the Windows Supplemental Configuration manual 41 Install MOTOPATCH See Installing Patches from the MOTOPATCH for Windows OS CD on page 109 6871024P60 A November 2013 Send Feedback 180 FSA4000 Disaster Recovery 7 Note This requirement does not apply to K core systems Make sure all MOTOPATCH CDs are included for e Operating system software SPI upgrade CD for Windows Server 2008 Third party applications OS patching must be performed after patching third party applications 42 Install MOTODST locally See Installing MOTODST Locally on page 111 43 Install the Windows operating system configuration Refer to Applying Device Specific Settings Using the Windows Supplemental CD in the Windows Supplemental Configuration manual Note The procedure is obligatory for K core systems For all other systems you may decide NOT to perform this procedure to avoid the lengthy reboot time However it must be acceptable within your organizations policy to rely
18. Software When and where to use Follow the procedure below to configure the Wonderware ModbusSerial DAServer for FSA4000 Dispatch Software 7 Note This procedure is for new installations and disaster recovery While performing this procedure you need to be logged on locally to the AMC as motosec or Administrator if motosec is not yet defined Note The User Account Control dialog box may appear If required type the administrator user name and password Click Continue or Allow or OK or Yes to continue Use the username you logged on with as the administrator user name Procedure 1 To open the System Management Console window select Start Programs All Programs Wonderware System Management Console 2 Inthe ArchestraA System Management Console window navigate to ArchestraA DASMBSerial as follows a Expand DAServer Manager b Expand theDefault Group c Expand Local Step result The ArchestraA DASMBSerial 2 entry appears 3 If ArchestraA DASMBSerial is not configured to run as Not a Service do the following Send Feedback November 2013 6871024P60 A 7 FSA4000 Installation 95 a Right click ArchestraA DASMBSerial 2 and select Configure As Service Not a Service b In the DAServer Manager window click Yes To apply the configuration to the ArchestraA DASMBSerial do the following a Expand ArchestraA DASMBSerial 2 b Right click Configuration and select Use Another Configuration Set fs
19. Software Run time Configuration on page 194 e Uninstall the FSA4000 Dispatch Software from the AMC ALCs and the consoles See Uninstalling the FSA4000 Dispatch Software on page 148 f Install the FSA4000 Dispatch Software on the AMC ALCs and the consoles See nstalling the FSA4000 Dispatch Software Application on page 93 Restore the Dispatch Software run time configuration See Restoring the FSA4000 Dispatch Software Run time Configuration on page 194 Install the FSA4000 Configuration Tool Redundant Dual FEP option license on the AMC See Jnstalling the FSA4000 Configuration Tool Redundant Dual FEP Option License on page 101 2 Configure the FSA4000 DSR data on the AMC See Configuring FSA4000 Dynamic System Resilience Data on page 148 3 Ifa project with the redundant FEP option was not loaded to the FSA4000 Dispatch Software perform the following procedures a 8 h wma Send Feedback November 2013 6871024P60 A FSA4000 Configuration 147 a Configure the FSA4000 Alerting Center computers See Configuring the FSA4000 Alerting Center Computers on page 118 Install MOTOPATCH See Installing Patches from the MOTOPATCH for Windows OS CD on page 109 7 Note This requirement does not apply to K core systems b wm c Install MOTODST locally See Jnstalling MOTODST Locally on page 111 d Apply device specific settings on the AMC ALCs and the consoles using the information provided in Applying Device Specific S
20. Starting NetMeeting on Windows Server 2003 and Windows XP SP1 2 section of the Windows Supplemental Configuration manual 19 Set the boot order Refer to the Setting the Boot Order for Windows Devices Not for Virtual Machines section in the Windows Supplemental Configuration manual 20 Install MOTOPATCH See Installing Patches from the MOTOPATCH for Windows OS CD on page 109 7 Note This requirement does not apply to K core systems 21 Install MOTODST locally See Jnstalling MOTODST Locally on page 111 22 Install the common Windows operating system configuration Refer to Applying Device Specific Settings Using the Windows Supplemental CD in the Windows Supplemental Configuration manual Note The procedure is mandatory for K core systems For all other systems you may decide NOT to perform this procedure to avoid the lengthy reboot time However it must be acceptable within your organizations policy to rely on the configuration being provided by Group Policy Objects on the domain controllers 23 Change the Windows logon banner locally to customize it for your organization Refer to Changing Logon Banners Locally in the Windows Supplemental Configuration manual 24 Restore the Wonderware InTouch license file See Restoring the Wonderware License File on page 192 25 Restore the FSA4000 Dispatch Software configuration See Restoring the FSA4000 Dispatch Software Configuration on page 193 26 Restore the FSA4000 Rep
21. The download begins After the download finishes a message that the download finished successfully appears in the Deploy application pane 9 Repeat step 6 through step 8 for all the RTUs in the system 10 Select File Exit Configuring the Redundant FEP to Use the Backup Core IV and D Data Service When and where to use Follow the procedure below to configure the redundant FEP to use the backup core IV amp D data service 7 Note This procedure is for DSR expansion paths Perform this procedure on the AMC The logon username used in the procedure is motosec Procedure 1 Double click the FSA4000 Configuration Tool X YY icon on the desktop 2 Inthe Configuration Tool window click the project created for Dynamic System Resilience expansion from the list of projects in the Recent projects pane Step result The FSA4000 Configuration Tool project opens 3 When the project opens click Define Network in the Project pane Step result The system network layout appears 4 Select the preferred RTU from the RTUs pane Step result The properties of the selected RTU are displayed in the Properties pane 5 Expand the IP Configuration drop down list on the Properties pane Step result The Selected RTU IP Configuration pop up window appears 6 Inthe Digital Trunking IVD section of the pop up window enter the IP address Default Router and Subnet Mask according to the backup core IV amp D IP addresses space Step result The detail
22. box click Yes or Run or OK 2 Inthe installation home page click the FSA4000 Configuration Tool link and then click the disc icon next to the FSA4000 Configuration Tool X YY entry 7 Note If one or more security dialog boxes appear for each dialog box click Yes or Run or OK If more installations are required a pop up message window appears click Install 3 Inthe Welcome dialog box click Next 4 Inthe License Agreement dialog box click I accept the license agreement after reading the License Agreement Click Next 5 Ifyou are installing using the ASTRO 25 System Release 7 4 7 5 7 6 7 7 7 8 or 7 9 version of the media in the User Information dialog box do the following a Inthe Name field type a name b In the Company field type a name Click Next 6 Inthe Destination Folder dialog box click Next 7 Inthe Ready to Install the Program dialog box click Install Step result The installation begins 8 In the InstallShield Wizard Completed dialog box click Finish Send Feedback November 2013 6871024P60 A FSA4000 Installation 99 Installing the FSA4000 Configuration Tool InTouch AMC Server License When and where to use Follow the procedure below to install the FSA4000 Configuration Tool InTouch AMC Server license 7v v Procedure 1 Insert the FS44000 AMC GUI Application License media into the optical drive 6 Note For expansion installation this procedure is performed only if the
23. of six FSA4000 FEPs are supported per subsystem either single or redundant With this configuration only three zones in a DSR configuration could be supported by a single FSA4000 subsystem e Upto 127 ACE3600 Remote Terminal Units RTUs e Optional interface to the Computer Aided Dispatch CAD network e FSA4000 Dispatch Software InTouch application 6871024P60 A November 2013 Send Feedback 36 Fire Station Alerting Description e FSA4000 Report Generator application optional e Voice radio at the RTU e Amplifier provided by your organization Speakers provided by your organization e Printer optional e FSA4000 ARTA Kit optional ACE3600 Remote Terminal Unit RTU An RTU is a unit located at each of the fire stations within a system The RTU receives commands from the FEP Then it closes relays or sends commands through its RS 232 ports to control the devices at the fire station In addition sensors can be connected to the RTU that in turn forwards the sensor information to the FEP The fire station RTU is based on the ACE3600 hardware platform with ASTRO 25 system digital analog and trunking radio support It is placed in the fire station to accomplish the following tasks e Receive and analyze alerts e Control and operate the Audio Control Tone ACT module relay e Scan Digital Inputs DI to collect data from on site sensors Inform the FEP on each Change Of State COS e Operate Digital Out
24. 2003 system click Yes to AIl Restoring the FSA4000 Dispatch Software Configuration When and where to use Follow the procedure below to restore the FSA4000 Dispatch Software configuration 7 Note Perform this step for Disaster Recovery only if you were previously able to back up necessary data If a backup is not available use the FS44000 Dispatch Software User Guide for instructions how to configure FSA4000 Dispatch Software While performing this procedure you need to be logged on locally to the AMC as motosec or Administrator if motosec is not yet defined or to the ALC and consoles as secmoto The User Account Control dialog box may appear If required type the administrator user name and password Click Continue or Allow or OK or Yes to continue Use the username you logged on with as the administrator user name Procedure 1 Navigate to the location where you stored the ComputerNames ini file 2 Select thecomputerNames ini file and press Ctrl C 6871024P60 A November 2013 Send Feedback 194 FSA4000 Disaster Recovery 3 Navigate to the FSA4000 Dispatch Software configuration location on the AMC or ALC Ifthis is Windows 2008 or Windows 7 the location is C Program Files 86 Motorola Public Safety Fire Dispatch FSA4000 InTouch Data This is Windows 2003 or Windows Vista the location is C Program Files Motorola Public Safety Fire Dispatch FSA4000 _InTouch Data 4 Press Ctrl V 5 Ifthe file re
25. 9 Inthe dbFsaRepGen information dialog box do the following a Type anew complex password for the dbFsaRepGen account in the Password field Refer to the Accounts Passwords list for the default password to type b Retype the same password in the Confirm Password field Click Next 10 In the saMoscad information dialog box do the following a Type anew complex password for the saMoscad account in the Password field Refer to the Accounts Passwords list for the default password to type b Retype the same password in the Confirm Password field Click Next 11 In the MSSqIServer information dialog box do the following a Type anew complex password for the MSSqlServer account in the Password field Refer to the Accounts Passwords list for the default password to type b Retype the same password in the Confirm Password field Click Next 12 In the SQLServerAgent information dialog box do the following a Type anew complex password for the SQLServerAgent account in the Password field Refer to the Accounts Passwords list for the default password to type b Retype the same password in the Confirm Password field Click Next 13 In the SQLServerBrowser information dialog box do the following a Type anew complex password for the SQLServerBrowser account in the Password field Refer to the Accounts Passwords list for the default password to type b Retype the same password in the Confirm Password field Click Next 14 In the
26. A November 2013 Send Feedback 170 FSA4000 Troubleshooting by the FEP May imply parsing problems if there is a mismatch between the printer dat file and this diagnostic RTU Level 20 Lists the RTU Diagnostic levels Level 30 Lists the alert broadcast logging Logs and time stamp number of times RTU received alert broadcast packet s It provides data indicating if there is a communication issue Lists the alert activation logging Logs and time stamps alert data including sequence number Alert ID zone s In an apparatus system it also logs alert tones Lists the text broadcast logging Logs and time stamps text message broadcast Code Version and Build No Lists the Talkgroup logging It logs and time stamps TG data including the Alert ID Same as level 34 but ERASES the Talkgroup logging after displaying it Lists the SB9600 info from the RTU application point of view General information Lists the I O modules connected to the ACE3600 RTU CPU version core version etc Lists the MOSCAD transmission error log Logs and time stamps number of times ACE3600 OS not accepting transmission frame buffer Tx Frames Data time stamp Dest Site and Protocol Type Troubleshooting Using Error Logger Diagnostics The Error Logger utility enables retrieving error messages logged in the RTU relating to hardware and software malfunctions Modules generate error messages to infor
27. Account Control dialog box may appear If required type the administrator user name and password Click Continue or Allow or OK or Yes to continue Use the username you logged on with as the administrator user name Procedure 1 Insert the FSA4000 Configuration Application S W Upgrade media into the optical drive Note If the media does not open automatically you can navigate to the root directory of the optical drive and double click AutoStart exe If one or more security dialog boxes appear for each dialog box click Yes or Run or OK 2 In the installation home page click the FSA4000 Configuration Tool Upgrade link and then click the disc icon next to the Old FSA4000 Configuration Tool Clean Up entry 3 When the File Download Security Warning dialog box appears and prompts you to open or save this file click Open v Note If the Active Content Warning dialog box appears click Yes If the Security Warning dialog box appears click Run 4 Inthe FSA4000 Configuration Tool Clean up window click Yes 5 When a message appears saying that all unneeded components were successfully removed click OK Installing FSA4000 Core Applications When and where to use Follow the procedure below to install FSA4000 Core Applications 7 Note This procedure is for AMC only and FSA4000 Aux I O systems This procedure is for new installations and disaster recovery While performing this procedure you need to be logged on loc
28. Configuration Tool See Installing the FSA4000 Configuration Tool on page 98 Send Feedback November 2013 6871024P60 A FSA4000 Disaster Recovery 179 22 Install the FSA4000 Configuration Tool InTouch AMC server license See J nstalling the FSA4000 Configuration Tool InTouch AMC Server License on page 99 23 Install the FSA4000 Configuration Tool InTouch ALC client license See Jnstalling the FSA4000 Configuration Tool InTouch ALC Client License on page 99 24 Install the FSA4000 Configuration Tool CAD interface license See nstalling the FSA4000 Configuration Tool CAD Interface License on page 100 25 Install the FSA4000 Configuration Tool Redundant Dual FEP license See nstalling the FSA4000 Configuration Tool Redundant Dual FEP Option License on page 101 26 Install the FSA4000 Configuration Tool Apparatus License See nstalling the FSA4000 Configuration Tool Apparatus License on page 102 27 Install the FSA4000 Configuration Tool ARTA License See Jnstalling the FSA4000 Configuration Tool ARTA License on page 103 28 Uninstall the ACE3600 System Tools Suite STS See Uninstalling the ACE3600 System Tools Suite STS on page 104 29 Install the ACE3600 System Tools Suite See nstalling the ACE3600 System Tools Suite STS on page 105 30 Install the ACE3600 System Tools Suite Service Pack See nstalling the ACE3600 System Tools Suite Service Pack on page 105 31 Install the FSA4000 Configuration Tool Upgrade See Installing th
29. Date and Time e Ifthe operating system is Windows 7 from the Start menu click Control Panel Click Clock Language and Region and click Date and Time If the Control Panel is in classic view click Control Panel Home first e Ifthe operating system is Windows Vista from the Start menu click Control Panel Double click Date and Time If the Control Panel is in classic view click Control Panel Home first In the Date and Time window select the Internet Time tab On all operating systems except Windows 2003 click Change settings Note If the User Account Control dialog box appears click Continue or provide the administrator user name and password and click Yes In the Internet Time Settings window check the Synchronize with an Internet time server checkbox Step result The Server drop down list is enabled Type the IP address of the ntp02 zonel server in the Server field Click OK Click OK Step result The Date and Time window closes 6871024P60 A November 2013 Send Feedback 126 FSA4000 Installation Starting the FSA4000 Dispatch Software Prerequisites Before logging in contact the system administrator and record the user name password and domain information When and where to use Follow the procedure below to start the FSA4000 Dispatch Software and log on to the GUI 7 Note While performing this procedure you need to be logged on locally to the AMC as motosec or Administrator if motosec is not
30. E E 177 Recovering the AMC Pre Install Backups ccccccssessecseceseceeceseeeeceseeeeceseeeeceseeeeeeneeeseenees 177 Recovering the AMC Installation and Configuration cececeeesssecseceeeeeeseceeeeeeseeeeeeseees 178 Alerting LAN Computer ALC Disaster RECOVELY c ccscccssesecsecesececeseeseceseeseceseeeeceseeneeeseeeaeeaeeaeeseaees 181 Recovering the ALC i ven eak Geen NA A atid Bea Se et WR eS 181 AMC and ALG Disaster Recovery Procedures renro nmen i R O EEEE EREA 183 Backing Up the Local Hosts File cccccsccssesseceseesecesceeecesceseeeceseeeaceseeeneeseecsecsaecaeceaeeaeesaeeaeceseeeesereeas 183 Backing Up the NTP Configuration soninn n e e e a E E 183 Backing Up the FSA4000 Configuration Tool Projects ssssssesseeessersserseesessesesstereseereseesesseseesessese 184 Backing Up the FSA4000 Dispatch Software Run Time Configuration 0 ccceeceseeceeeeeecneeteeeeeeeees 185 Backing Up the Wonderware InTouch License and SCADAlIarm License File eeeeeeseeteeeeeeees 186 Backing Up the FSA4000 Report Generator Configuration Files ceeseesseeceeseceeeceeceseeeeeeeeeeneees 186 Backing Up the FSA4000 Dispatch Software Configuration cccecccsccsseeseceseeseceeeeceeeeeenseeseeeeeees 187 Backing Up the Alarm DB Logger Configuration cccceccessesscesseesceseeeeceseeeeeeseeesecaeeeeecsaeaeensenaeens 187 Backing Up the Historical Alarms Database cccceccesseescesse
31. FSA4000 Configuration Tool was uninstalled from previous installation for example for IA organizations For any ASTRO 25 System Release 7 4 7 5 7 6 7 7 7 8 or 7 9 original organizations that do not have the current version of the FSA4000 AMC Server GUI Application License media use the latest available version This procedure is for new installations disaster recovery and expansion While performing this procedure you need to be logged on locally to the AMC as motosec or Administrator if motosec is not yet defined Note The User Account Control dialog box may appear If required type the administrator user name and password Click Continue or Allow or OK or Yes to continue Use the username you logged on with as the administrator user name Note If the media does not open automatically you can navigate to the root directory of the optical drive and double click AutoStart exe If one or more security dialog boxes appear for each dialog box click Yes or Run or OK In the installation home page click the FSA4000 AMC GUI Application License or FSA4000 Configuration Tool AMC Plug In link and then click the disc icon next to theFSA4000 AMC GUI Application License X YY or FSA4000 Configuration Tool AMC Plug In X YY entry vy Note If the Active Content Warning dialog box appears click Yes If the Security Warning dialog box appears click Run If another Security Warning dialog box appears click Run
32. Firmware Version on ACE3600 Units for RTU Configuration ccceseeeeeees 142 FEP Configuration cites ccc E O E E e a ea a e Bee OESE 143 Configuring the ACT erinnern reen i E e a Bence tase eta ve 143 FSA4000 Dispatch Software Application Configuration ceccccccsseeseescessececeesececeseceeeeseeseceesreeseeeeeeseeneeenes 144 Testing Operation of an FSA4000 System ce cecceeeseeesceseeescesceseceseeeeecaeeesecseesaecseeaececeaeeeesseereees 144 Adding a New FSA4000 Station 4 nce ca cs cotton n tenner EEE EEE EE on ate A EE tenets 144 Installing Core Hardware and Applications to New FSA4000 Stations ceeccesceseeeeeeeeseeeeeeeenes 144 Configuring and Downloading Information for New FSA4000 Stations ceesssecesseeeeeeeeceseeeees 145 Loading and Configuring the FSA4000 Dispatch Software Application with New Stations 145 Starting and Executing Applications for a New Station ccecesssecesceeeseeeececeeeeesecaeceeeeeaeceseecerenee 145 Systemi Security enion nar i ree 146 Dynamic System Resilience Configuration ccccceccesseescesseesceseeesceseecaecseecaecssesaeceaeesecescsaeceeeseeeseeeeseneeaeeenes 146 Configuring DSR ecese a E tec tcc ee Tobe eos MS ia eds E E E en Ge ee Beas 146 Closing the FSA4000 Report Generator cccccesescescesscescessesseeseeenceseeeseeseecsecseecaecaaeeaeeaenaecsenaeeereeas 147 Closing the FSA4000 Dispatch Software cccescceccssssescessessceseessces
33. In K core systems with the Windows Server 2008 operating system configure the local hosts file See Configuring the Local Hosts File on page 124 62 In K core systems with the Windows Server 2008 operating system configure NTP See Configuring Network Time Protocol NTP on page 125 63 Install Centralized Authentication Refer to Joining and Rejoining a Windows Based Device to an Active Directory Domain Using a Script in the Authentication Services manual This step does not apply to K core systems 64 For Windows Server 2003 systems perform the Removing Local Accounts from Windows XP and Windows Server 2003 Devices procedure in the Authentication Services manual This step does not apply to K core systems 65 Start the FSA4000 Dispatch Software See Starting the FSA4000 Dispatch Software on page 126 66 If the Redundant FSA4000 FEP option is enabled switch the AMC to the redundant FSA4000 FEP See Switching the AMC to the Redundant FSA4000 FEP on page 126 Note Perform this procedure to upgrade install FSA4000 Main FEP only when the Redundant FSA4000 FEP option is used 67 Upgrade the ALCs and FSA4000 Client software that cohabitates on consoles See nstalling ALCs on page 127 and Installing the FSA4000 Client Software to Coexist on a Console on page 129 68 If the Redundant FSA4000 FEP option is enabled upgrade the FSA4000 Main FEP See the ACE3600 RTU Owner s Manual 69 If the Redundant FSA4000 FEP option is en
34. Install the FSA4000 Dispatch Software See Installing the FSA4000 Dispatch Software Application on page 93 18 Configure the Wonderware ModbusSerial DAServer for FSA4000 Dispatch Software See Configuring the Wonderware ModbusSerial DAServer for FSA4000 Dispatch Software on page 94 19 Install the SQL Server 2005 Configuration See Installing SOL Server 2005 Configuration on page 95 20 Install the FSA4000 Report Generator See Installing the FSA4000 Report Generator on page 96 21 Install the ACE3600 System Tools Suite STS version 10 50 See Installing ACE3600 System Tools Suite STS 10 50 on page 97 22 Install the FSA4000 Configuration Tool See Installing the FSA4000 Configuration Tool on page 98 23 Install the FSA4000 Configuration Tool InTouch AMC server license See nstalling the FSA4000 Configuration Tool InTouch AMC Server License on page 99 24 Install the FSA4000 Configuration Tool InTouch ALC client license See Jnstalling the FSA4000 Configuration Tool InTouch ALC Client License on page 99 25 Install the FSA4000 Configuration Tool CAD interface license See nstalling the FSA4000 Configuration Tool CAD Interface License on page 100 26 Install the FSA4000 Configuration Tool Redundant Dual FEP license See nstalling the FSA4000 Configuration Tool Redundant Dual FEP Option License on page 101 27 Install the FSA4000 Configuration Tool Apparatus License See nstalling the FSA4000 Configuration Tool Apparatus License on page 102
35. Local Hosts File cs 8 4 ances Mv weste haere Ree eet E R 197 Restoring NUP E tat had etetes a oethes ti E vonctde Abene terest casa diets Seahaboestacatagheestes 198 Recovering the FSA4000 Front End Processor FEP and FSA4000 Remote Terminal Unit RTU 199 Recovering the FSA4000 Auxiliary Input and Output Aux I O Software ccceceeseeeteeseceeeeeeeseeseenseees 199 FSA4000 Audio Control Tone ACT Modulle cecccccesseessessecsecssecseceseesecaeesecsessecesceseeeeeeeeeaeeaeeeaseaeecaeenaes 200 Recovering FSA4000 Client Software Cohabitation on a Comnsole cccecccsceeseeseceseeeecesceeecesceeeeseeeeeeneeneeenes 200 Appendix A FSA4000 ARTA Kit sesessooesssoesssoccesooosesseeossocccsooesessesessossesssee 203 ARTA Receive Mode Only Voice Radio Installation cccessecsecsseeseceseeseceseeeceeceseceecsseeeeeeeeeeeeeaeeneeeaeeeaes 203 Tnstalling the ARTA Kitar irpini icheehterdeeeet ease a a r a a a aba nem ai alte 203 RIUSAR TA Connect Onsen tidbits eee eae ee Aiea nate ed beeen Raila 207 List of Figures 15 List of Figures Figure 1 FSA4000 System Basic Diagram 0 ccceccceescessseesseceseeeeeeeeseecueceseeseeeesseecaeenseeeeeeenaees 29 Figure 2 FSA4000 System Dual Link Diagram sy scvcsoyncrssiassenscanvsaveassiwineanypusteariinessddentaveeasvendies 30 Figure 3 FSA4000 System When it Coexists with Consoles cccesceseeseeseeeeeeeeceseeeseeeeeeeeeeees 30 Figure 4 FSA4000 Aux I O with MCC 750
36. Note Though the AMC can be used as an operator central computer this function is not advised The AMC does not contain a sound card so it does not support audible indications The AMC provides the capability to automatically send alphanumeric alarm pages when there is an alarm at the fire stations The paging package from Wonderware is a Windows based software which is known as SCADAIlarm The 6871024P60 A November 2013 Send Feedback 46 Fire Station Alerting Description alphanumeric feature of SCADAlarm uses an external modem that comes with the software and sends descriptive alarm messages to alphanumeric capable pagers Alerting LAN Computer ALC The Alerting LAN Computer ALC is a Windows PC that is equipped with InTouch Runtime Software and the FSA4000 Dispatch Software It acts as an operation client computer with a graphical interface The interface allows the operator to select fire stations and various working zones with fire stations The operator can also send fire alerting sequences In that case the interface displays the status of fire stations One AMC supports up to 40 ALCs The ALCs can reside on the CENTRACOM Gold Elite or the MCC 7500 Console Dispatcher Positions The system supports 40 consoles per server dispatch center There can be multiple dispatch centers each with 40 consoles Computer Aided Dispatch CAD The Computer Aided Dispatch CAD is a server The CAD supports alert messages status messages
37. OK If more installations are required a pop up message window appears click Install In the Welcome dialog box click Next In the License Agreement dialog box click I accept the license agreement after reading the License Agreement Click Next In the Destination Folder dialog box click Next In the Ready to Install the Program dialog box click Next Step result The installation begins If the Enter the Number of Dispatch Clients dialog box appears enter the number of dispatch clients that you have purchased Click Next If a message with information about plug ins found appears click OK In the InstallShield Wizard Completed dialog box click Finish Removing Old FSA4000 Configuration Tool Components When and where to use Follow the procedure below to remove the old FSA4000 Configuration Tool components 6871024P60 A November 2013 Send Feedback 108 FSA4000 Installation v Note For new installation and disaster recovery perform this procedure only for an ASTRO 25 System Release 7 4 7 5 7 6 7 7 that does not have the current version of the FSA4000 ALC Client GUI Application License media and has a previous version of the FSA4000 Configuration Tool installed This procedure is not for ASTRO 25 System Release 7 8 and 7 9 original organizations While performing this procedure you need to be logged on locally to the AMC as motosec or Administrator if motosec is not yet defined The User
38. PA time remaining status and text messages Alarms acknowledgments and control back indications are not implemented on the CAD interface The CAD system communicates with the FEP The CAD to FEP connection is through the Motorola MOSCAD CAD Protocol To support the CAD management application FEP supports the proprietary MFD P application When the CAD sends text messages to the station printers only one transfer request message is allowed per alert message Sending multiple text transfer request messages per alert message significantly degrades the operation of the system Note Configure the RTU and the FEP to support the printing of text messages Install serial printers connected to MOSCAD at each fire station Voice Radio A data radio is located at the RTUs in the FSA4000 system To support voice dispatch at a station a second voice only radio is needed 7 Note In order to interoperate with the FSA4000 conventional radios must have the latest software version Speakers The ACT module sends audio output directly to the public address system speakers The ACT module supports tones associated with each alert that is sounded through the speakers More than one tone can be sent per alert If a system is using zoning or staggered tones all tones for the selected zones play in the station Printer Report printing requires a printer and SQL Server Software The FSA4000 application includes the report generator functionality Repor
39. Refer to Applying Device Specific Settings Using the Windows Supplemental CD in the Windows Supplemental Configuration manual Send Feedback November 2013 6871024P60 A FSA4000 Disaster Recovery 201 Note The procedure is mandatory for K core systems For all other systems you may decide NOT to perform this procedure to avoid the lengthy reboot time However it must be acceptable within your organizations policy to rely on the configuration being provided by Group Policy Objects on the domain controllers 18 Restore the Wonderware License file See Restoring the Wonderware License File on page 192 19 Restore the FSA4000 Dispatch Software configuration See Restoring the FSA4000 Dispatch Software Configuration on page 193 20 Restore the FSA4000 Report Generator configuration See Restoring the FSA4000 Report Generator Configuration on page 195 21 Configure the Alerting Center Computers See Configuring the FSA4000 Alerting Center Computers on page 118 22 If no backup of the previous local hosts file is available configure the local hosts file See Configuring the Local Hosts File on page 124 23 If no backup of the previous NTP configuration is available configure the NTP See Configuring Network Time Protocol NTP on page 125 24 Restore the local hosts file See Restoring the Local Hosts File on page 197 25 Restore the NTP configuration See Restoring NTP on page 198 26 Load the FSA4000 InTouch database See L
40. Suite XX YY MDLC Communication Setup Note If the User Account Control dialog box appears type the administrator user name and password and click Yes In the ACE3600 STS Communication Setup dialog box click More Ifthe value in the Formatted buffer size bytes is the same as the Unit MDLC Packet Size recorded in step 4 click Cancel Ifthe value in the Formatted buffer size bytes is not the same as the Unit MDLC Packet Size recorded in step 4 change the formatted buffer size bytes value to the Unit MDLC Packet Size value from step 4 Click OK Step result The Communication Setup dialog box closes 6871024P60 A November 2013 Send Feedback 124 FSA4000 Installation Configuring the Local Hosts File When and where to use Follow the procedure below to configure the local hosts file 7v Note For disaster recovery perform this procedure only if you were previously unable to back up necessary data For disaster recovery on the AMC MCC 7500 Dispatch Console and CENTRACOM Gold Elite Dispatch Console with FSA4000 client software cohabitation For New Installation on the AMC ALC or on the MCC 7500 Dispatch Console and CENTRACOM Gold Elite Dispatch Console with FSA4000 client software cohabitation This procedure is for K core systems only While performing this procedure you need to be logged on locally to the AMC as motosec or Administrator if motosec is not yet defined or to the ALC and consoles
41. Tool projects See Backing Up the FSA4000 Configuration Tool Projects on page 184 2 Install the FSA4000 Configuration Tool See Installing the FSA4000 Configuration Tool on page 98 3 Install the FSA4000 Configuration Tool CAD Interface License See nstalling the FSA4000 Configuration Tool CAD Interface License on page 100 4 Install the FSA4000 Configuration Tool Apparatus License See nstalling the FSA4000 Configuration Tool Apparatus License on page 102 5 Install the FSA4000 Configuration Tool Aux I O License See Installing the FSA4000 Configuration Tool Aux I O License on page 131 6 Install the ACE3600 System Tools Suite STS See nstalling the ACE3600 System Tools Suite STS on page 105 7 Install the ACE3600 System Tools Suite Service Pack See nstalling the ACE3600 System Tools Suite Service Pack on page 105 8 Install the FSA4000 Configuration Tool Upgrade See Jnstalling the FSA4000 Configuration Tool Upgrade on page 106 9 Install the FSA4000 Core Applications See nstalling FSA4000 Core Applications on page 108 10 Create the FSA4000 Configuration Tool projects Refer to the FS44000 Configuration Tool User Guide 11 Restore the FSA4000 Configuration Tool projects See Restoring the FSA4000 Configuration Tool Projects on page 196 12 Configure the FSA4000 Aux I O See Configuring the FSA4000 Aux I O on page 132 13 Configure the FSA4000 Apparatuses See Configuring the FSA4000 Apparatuses on page 118 14 Connect th
42. Windows 2003 select Start Settings Click Control Panel Double click Add or Remove Programs Send Feedback November 2013 6871024P60 A 3 4 FSA4000 Installation 93 e Ifthe operating system is Windows Vista from the Start menu click Control Panel Double click Programs and Features Select InTouch Configuration X YY or InTouch ZZ Configuration X YY from the list of currently installed programs Click Remove or Uninstall Click Yes Close the Add or Remove Programs Programs and Features window Installing the FSA4000 Dispatch Software Application When and where to use Follow the procedure below to install the FSA4000 Dispatch Software application on an AMC or ALC computer 7 Note This procedure is for new installations and disaster recovery While performing this procedure you need to be logged on locally to the AMC as motosec or Administrator if motosec is not yet defined or logged on to the ALC and consoles as secmoto The User Account Control dialog box may appear If required type the administrator user name and password Click Continue or Allow or OK or Yes to continue Use the username you logged on with as the administrator user name Procedure 1 If required change the screen resolution e This step is optional and should be only performed when a screen resolution other than the default is required e For disaster recovery check the data saved in the backup location in the Screen_Resolutio
43. a N e EE 47 FSA4000 Dispatch Softwares cc c cen cicceiiiietiscvacecetdiheneteds Siered Giiseasaniiersceastesdeasieceeedieneceecs die atone 48 Motorola Fire Dispatch Protocol MFD P ccccescsssessesescesececeseesecseseceseeeceseeeeeseeeeecaeesaecaaeaecaeenaeeeeeeearens 48 Alert Requests iicsce cide cietvse tienes quite hii KRE tinier ae aaa a easel 48 10 Contents Station Status Request ccceccceccesseessesseescescecseessecseceaecaeceaeeseceseesesesseseceseeeeeneeeeecaessaecsesaecaeeaeeeeeeserees 49 Station Status M eS AA E Wieeesitvk con ee esd ect Me Aa ed ten Meee ede 49 HeartbeatiRequest tis scccits tee EE TE ee felted iti oie areal At ne ee EN ees ie ed tea ee 49 Rediindant Unit Request 2 c2cc5ch Fees siesce R a dead ead A nee a ue eg testes 49 Apparatus Alert Request cesi ienaa a a aa aa ae sei aiae ia 49 Apparatuses Alert Unsolicited Ert Ofii saena ai a E E EN E 49 ISAC OOO ooe a Tetai To nE EE EE A E E E E E EE 49 ACE3600 Hardware Specifications for RTU and FEP s sssssesseeesssessseeeseeseserseressesesseseeseeseseeseseesss 49 ACE3600 Front End Processor Specifications c ccsccesssescessessceseessceseeeeeeseeesecseesaeceseaeceeeaeenssenesereees 51 Audio Control and Tone ACT Module Specifications cccceccesseecesceesceseeeeeeseeesecaeeeaecssenseesenseens 52 Alerting Master Computer Specifications c cccccesccsscesssescesseeeceseeeeceseeseecseceeecaeeaaecaeeeaecaeceaeeseeeeaeen
44. as secmoto The User Account Control dialog box may appear If required type the administrator user name and password Click Continue or Allow or OK or Yes to continue Use the username you logged on with as the administrator user name Procedure 1 Open the hosts file a Select Start Programs All Programs Accessories b On Windows 2003 select Notepad On Windows 2008 right click on Notepad and select Run as administrator c Select File Open d Type the following in the File name field SSystemRoot system32 drivers etc hosts e Click Open 2 Proceed as follows lf Then If this is disaster recovery of the at the end of the file add the information from the backed up hosts file MCC 7500 Dispatch Console or stored in the backup location The information should be added in CENTRACOM Gold Elite Dispatch format IP Address gt Host Name gt Console If this is not disaster recovery of the do the following MCC 7500 Dispatch Console or CENTRACOM Gold Elite Dispatch Console 1 Add the following line to the end of the file IP Address of This Computer gt Host name of this computer gt 2 Add the following line to the end of the file IP Address of Server gt Host name of Server gt 3 Adda similar line for every server in the system that this client is connected to Send Feedback November 2013 6871024P60 A 3 4 FSA4000 Installation 125 7 Note The IP address and the host name should
45. backup file NTP_Configuration rtf Step result The Server drop down list is enabled Type the IP address of the NTPO2 server in the Server field If the Synchronize with an Internet time server check box is checked type the IP address of the NTP02 server in the Server field according to the NTP configuration backup file NTP_Configuration rtf Click OK Step result The Internet Time Settings window closes Click OK Step result The Date and Time window closes Send Feedback November 2013 6871024P60 A FSA4000 Disaster Recovery 199 Recovering the FSA4000 Front End Processor FEP and FSA4000 Remote Terminal Unit RTU When and where to use Follow the process below to recover the FSA4000 FEP and FSA4000 Remote Terminal Unit RTU Process 1 Configure the FSA4000 FEP software See Configuring the FSA4000 FEP Software for RTU Configuration on page 140 W Note For complete FEP configuration instructions see the FS44000 Configuration Tool User Guide 2 Install the new firmware version on the ACE36000 units See nstalling a New Firmware Version on ACE3600 Units for RTU Configuration on page 142 Recovering the FSA4000 Auxiliary Input and Output Aux I O Software When and where to use Follow the process below to recover the FSA4000 Aux I O 7 Note Perform the steps in this process only if the device is still accessible and the option or feature is in use Process 1 Back up the FSA4000 Configuration
46. bar to the right of the button 6 To reset the Update Tone number gt box es to the default click Reset Step result The wav files associated with the selected Update Tone number gt box es are cleared 7 To load a file list from a previously saved Tone Loader configuration see Saving the Tone Loader Configuration on page 166 click Load Saved Setup on the bottom right corner of the screen and then select a file name from the list Step result The progress of the load is displayed in the progress bar next to the Record All Selected Tones button Saving the Tone Loader Configuration When and where to use Follow the procedure below to save the current Tone Loader configuration for future sessions Procedure 1 To save the current Tone Loader configuration click the Save Setup As button on the bottom right comer of the screen 2 At the prompt type in a name or select one from the list to overwrite a previous file and click the Save Setup button Step result The file is saved on the hard disk of your PC for future use Using the ACT Communication Log When and where to use The ACT Communication Log at the bottom of the ACT Module Tester screen displays all commands and responses sent over the Comm Line The most recent message is highlighted Follow the procedure below to use the ACT Communication Log Procedure 1 Once the number of messages in the ACT Communication Log exceeds the log screen size a scroll bar ap
47. be separated by at least one space The server host name is csYYIXXXamcNN domain name gt The client host name is csYYIXXXalcNN domain name gt YY is the Conventional Subsystem numberXXX is the Conventional Location numberNN is the Server Client numberdomain name gt is the client domain name as it appears in the computer system properties window right click on the Computer on the Start menu and select Properties Select File Save Select File Exit Configuring Network Time Protocol NTP When and where to use Follow the procedure below to configure NTP Network Time Protocol 7 Note For disaster recovery on the AMC and ALC perform this procedure only if you were previously unable to back up necessary data For New Installation on the AMC and ALC This procedure is for K core systems only Applicable only if a third party NTP time source is available While performing this procedure you need to be logged on locally to the AMC as motosec or Administrator if motosec is not yet defined or to the ALC as secmoto The User Account Control dialog box may appear If required type the administrator user name and password Click Continue or Allow or OK or Yes to continue Use the username you logged on with as the administrator user name Procedure 1 Open the Date and Time window Ifthe operating system is Windows 2008 from the Start menu select Control Panel Click Clock Region and Language Click
48. below is being blocked dialog box appears click Close and then close the Internet Explorer cannot display the webpage tab to continue 3 When the installation home page appears click the FSA4000 Windows Settings link and then click the disc icon next to the Windows Operating System Configuration for AMC and ALC entry W Note If one or more security dialog boxes appear for each dialog box click Yes or Run or OK Step result The Windows Install Framework window appears 4 Determine if the network is already configured a Open a command window For example press the Windows icon key R to open the Run dialog box then enter cmd in the text field Press Enter Windows 2003 Or open the Start menu and type cmd in the Search field Press Enter Windows 2008 Windows Vista Windows 7 b In the command window type ipconfig al1l1 and make sure that the following parameters are set e IP Address e Subnet Mask e Default Gateway e DNS Servers 5 Configure the network If If the network is already configured If the network is not already configured Then proceed to step 8 perform the following actions 1 Double click Complement OS FSA4000 OS_Configuration exe in the Install list 2 Inthe Settings for OS_Configuration exe window type the computer s IP address in the IP Address fields according to the system IP Configuration plan 3 Type the subnet mask in the Subnet mask fields accor
49. box click Yes or Run or OK 4 Inthe Welcome dialog box click Next 5 Inthe License Agreement dialog box click I accept the license agreement after reading the License Agreement Click Next 6 Inthe User Information dialog box do the following a Inthe Name field type a name b In the Organization field type a name Click Next 7 Inthe Screen Resolution dialog box click Next 7 Note The selected option in the Screen Resolution dialog box reflects the current OS screen resolution as detected by the software If the current screen resolution is other than 800 by 600 pixels or 1024 by 768 pixels the default resolution of 800 by 600 is used If the detected default screen resolution for the FSA4000 Dispatch application is changed the OS resolution should be changed accordingly before launching the application 8 Inthe Ready to Install the Program dialog box click Install Step result The installation process begins 9 Do the following e Ifyou are installing on the AMC in a system which includes redundant FEPs click Yes when prompted about FEP redundancy e Ifyou are installing on the AMC in a system which does not include redundant FEPs click No when prompted about FEP redundancy e Ifyou are installing on the ALC MCC7500 Console CENTRACOM Gold Elite Dispatch Console continue 10 In the InstallShield Wizard Completed dialog box click Finish Configuring the Wonderware ModbusSerial DAServer for FSA4000 Dispatch
50. brackets that are shipped with the RTU Figure 24 ACE3600 RTU Metal Chassis Installation Dimensions on page 69 shows the required dimensions for installation Send Feedback November 2013 6871024P60 A FSA4000 Installation 69 Figure 24 ACE3600 RTU Metal Chassis Installation Dimensions 453 cm 178 3 in oO Oo 0 0 450 cm 177 2 in gg Sg oj o o o S 7 o 0 Oo RTU_chassis_install Installing the ACE3600 RTU in a 19 Rack The 8 I O slot frame and the 8 I O 19 metal chassis can be installed on 19 racks Use the 19 rack brackets for 8 T O slots frame See the ACE3600 RTU Owner s Manual for illustrations of the rack and frame mounting assembly ACT Module Installation The ACT module is located in the ACE3600 RTU chassis This section provides information on installing the module in the RTU chassis and wiring the module to the FSA4000 system Note For detailed ACT module installation procedures see the FSA4000 Audio Control Tone ACT Module Owner s Manual Mounting the ACT Module on the ACE3600 RTU Chassis The Audio Control and Tone ACT module can be mounted in the ACE3600 on the 19 accessories metal chassis in a small large metal chassis or in a small large NEMA housing To connect the ACT module to the metal plate in the ACE3600 RTU place the plastic box on the metal plate and click into the holes See the FS44000 Audio Control Tone ACT Module Owner s Manual f
51. ca esate E e E S 58 Figure 17 FSA4000 System Configuration two AMCs with 1 FEP in Each Single Data Link and FEP Redundancy for Each FEP iscsussicsdasevnstsassanscvistasPvbesnnnieatvontansseneiwstanstiestbasuceess 58 Figure 18 FSA4000 System Configuration six AMCs with 1 FEP in Each Single Data Link and FEP Redundancy for Each FEP sccs csscissssnaiarecaidanadiemasedcesindacsia ancien 58 Figure 19 FSA4000 System Configuration 1 AMC two FEPs Dual Data Links and No FEP ReQumq ancy sorse eee ER EE E RR EE E E AE EE ERENER 59 Figure 20 FSA4000 System Configuration two AMCs with two FEPs in Each Dual Data Links and No FEP Redundancy ss seseseeseeseeeseeseeseessessesetssressesstssressesstestrsseeseesrsstesteserssresseserst 59 Figure 21 FSA4000 System Configuration two AMCs with two FEPs in Each Dual Data Links and FEP Redundancy for Each FEP s ccxssssiescsousiseceavsssioisasoss vantsiens duumdieuesuesvssdwieuntesiaieseties 59 Figure 22 FSA4000 Infrastructure with Dual Data Links 0 000 ce eeeeseeeeeeeeeeeeceeeeeeeeeeeenaeeneeaee 60 Figure 23 FSA4000 Infrastructure with Single Data Links 200 eee ceeeeseeneeeeeeeeeeeceaeeeeeneeeeeees 60 Figure 24 ACE3600 RTU Metal Chassis Installation Dimensions esceeseeseeeeeeeeceeeeeseeneeees 69 Figure 25 Fiber Optic Link ans taziasaacescenuecenqatandeintensdanncunanconeansnracesewvonsonsarmi e care Ganacaremennsate 173 Fig re 26 DT ype to RJ4S AdaPt t srossocstsisie
52. click AutoStart exe If one or more security dialog boxes appear for each dialog box click Yes or Run or OK 2 Click the HP ProLiant ML110 G5 G6 Drivers link and then click the disc icon next to the Comtrol Rocket Port USB Driver for Windows Server 2003 based AMC only entry Do not connect the Port Expansion Unit cable to the USB port yet This is done at the end of the installation process e Ifthe cable is already connected disconnect it 3 When the Welcome dialog box appears click Next 6871024P60 A November 2013 Send Feedback 80 FSA4000 Installation 4 When the InstallShield Information message appears click Next 5 Whenthe InstallShield Wizard Complete message appears click Finish to restart the system 6 After the system restarts connect the Port Expansion Unit cable to the USB port Installing Microsoft SQL Server 2005 Standard Edition When and where to use Follow the procedure below to install Microsoft SQL Server 2005 Standard Edition with Service Pack 3 v Note For new installations and disaster recovery This procedure is for FSA4000 Alarm Printing option organizations only While performing this procedure you need to be logged on locally to the AMC as motosec or Administrator if motosec is not yet defined The User Account Control dialog box may appear If required type the administrator user name and password Click Continue or Allow or OK or Yes to continue Use the username you
53. connect to Windows Update to search for software 9 Repeat this procedure Step result After the driver installation is finished your new hardware is installed anda ready to use message appears in the system tray Installing the Digi EdgePort USB Driver On Windows Server 2008 When and where to use Follow the procedure below to install the Digi EdgePort USB driver on a Windows Server 2008 R2 based AMC only Note While performing this procedure you need to be logged on locally to the AMC as motosec or Administrator if motosec is not yet defined Note The User Account Control dialog box may appear If required type the administrator user name and password Click Continue or Allow or OK or Yes to continue Use the username you logged on with as the administrator user name Procedure 1 Insert the FS44000 Configuration Application S W or FSA4000 Configuration Application S W Upgrade media into the optical drive Note If the media does not open automatically you can navigate to the root directory of the optical drive and double click AutoStart exe If one or more security dialog boxes appear for each dialog box click Yes or Run or OK If the Active Content Warning dialog box appears click Yes or Continue Step result The installation home page appears 2 Connect the Edgeport device cable to the USB port Step result A message appears in the system tray saying that the device driver software was not successfully installed
54. connectivity e Loss of any communications on either link to each fire station displays as an alarm on the dispatch alerting system terminal The system sends alerts simultaneously on both links Figure 22 FSA4000 Infrastructure with Dual Data Links FSA_dual_Data_Links2 The Dual Link capability allows you to employ your own IP network next to the ASTRO 25 IVD platform Software applications operating on the ACE3600 Remote Terminal Units can communicate over your organizations IP network However the network must meet the following criteria The network must support IPv4 The network must support Ethernet 10 100Base T devices The port on the Ethernet switch to which the ACE3600 is connected must be set for auto negotiation e A high traffic scenario would be an all station alert to 40 Fire Station RTUs which would utilize 8 kb per second of bandwidth Single Link Infrastructure In an FSA4000 system with a single link infrastructure communication occurs only over either an RF frequency or an IP alerting system see Figure 23 FSA4000 Infrastructure with Single Data Links on page 60 Figure 23 FSA4000 Infrastructure with Single Data Links tus IV amp D FSA_single_Data_Links3 FSA4000 Fire Station Alerting System Functions FSA4000 functions are classified into Send Feedback November 2013 6871024P60 A FSA4000 Theory of Operation 61 e Stations alerting system functions non zones function
55. field and enter the password for the sa login Click Next 7 Inthe Password dialog box enter the existing password for the MSSqlServer account Click Next 8 Inthe Password dialog box enter the existing password for the SQLServerAgent account Click Next 9 Inthe Password dialog box enter the existing password for the SQLServerBrowser account Click Next 10 In the Password dialog box set a new password a In the Password field type a new complex password for the wwAdmin SQL login Refer to the Accounts Passwords list for the default password b In the Confirm Password field retype the same password Click Next 11 In the Password dialog box set a new password a Inthe Password field type a new complex password for the wwPower SQL login Refer to the Accounts Passwords list for the default password b In the Confirm Password field retype the same password Click Next 12 In the Password dialog box set a new password a Inthe Password field type a new complex password for the wwUser SQL login Refer to the Accounts Passwords list for the default password b In the Confirm Password field retype the same password Click Next 13 Click Install 14 In the InstallShield Wizard Completed dialog box click Finish 15 When the message appears that you must restart your system in the Window File Protection dialog box click Cancel Click Yes Step result The system restarts Installing the FSA4000 Report Generator When and
56. installation home page click on the Wonderware Service Packs Updates and HotFixes link Click the icon next to the Wonderware SCADAlarm 6 0 SP2 Patch 1 entry W Note If any security dialog boxes appear for each dialog box click Yes or Run or OK In the Wonderware SCADAIarm setup window click Next Step result When a a message appears that the Wonderware SCADAlarm has been successfully patched click Finish Installing the Wonderware SCADAlarm License File When and where to use Follow the procedure below to install the Wonderware SCADAlarm license file This procedure is for new installations and disaster recovery This procedure should be performed for disaster recovery only if the license file was not backed up This procedure is for FSA4000 Alarm Paging option organizations only While performing this procedure you need to be logged on locally to the AMC as motosec or Administrator if motosec is not yet defined 6871024P60 A November 2013 Send Feedback 88 FSA4000 Installation The User Account Control dialog box may appear If required type the administrator user name and password Click Continue or Allow or OK or Yes to continue Use the username you logged on with as the administrator user name Procedure 1 NIA un b amp b WwW If the Wonderware SCADAlarm software is running select Access Exit to shut it down e Ifthe Exit option in the Access menu is disabled click Access Login and the
57. it coexists with the CENTRACOM Gold Elite or MCC 7500 consoles Figure 3 FSA4000 System When it Coexists with Consoles MOSCAD FEP Gold Elite MCC 7500 Client Workstations FSA_Gold_MOSCAD2 Send Feedback November 2013 6871024P60 A Fire Station Alerting Description 31 FSA4000 Aux I O Overview The FSA4000 Aux I O is another solution for the Fire Station Alerting suite which does not include the AMC server and ALCs clients and reuses console developed Aux I Os FSA4000 Aux I O provides a fire station alerting solution for small cities and countries The solution is based on the standard console application used as the fire station alerting dispatch application and communicating with the FSA4000 alerting subsystem through the Aux I O interface The FSA4000 Aux I O subsystem uses the IV amp D Integrated Voice amp Data data transport portion of the ASTRO 25 radio system to send fire alert messages over the air from an Operations Center to fire stations as well as to monitor and control fire station facilities The Operations Center is normally where dispatchers at console operator positions generate voice communications Similar to the typical FSA4000 subsystem client server configuration the FSA4000 Aux I O feature enables Operations Center dispatchers to use selectable tone sequences to alert fire station first responders in various zones within their fire stations as well as to alert any appa
58. kb s and Duo binary 9 6 kb s RS 232 Sync Asynch Full Flow Control up to 230 4 kb s GPS receiver interface RS485 multi drop 2 Wire up to 460 8 kb s Ethernet 10 100 Mb s Plug In Port 2 Supports the following Plug In ports Radio Modem General Radio Interface DPSK 1 2 kb s FSK 2 4 kb s DFM 4 8 kb s and Duo binary 9 6 kb s e RS 232 Syne Asynch Full Flow Control up to 230 4 kb s GPS receiver interface e RS485 multi drop 2 Wire up to 460 8 kb s Ethernet 10 Mb s Ethernet Port 1 10 100 Mb s on CPU 3640 only LEDs Display 4 CPU diagnostics LEDS Port status LEDs and user application LEDs Operating Voltage 10 8 16 VDC from the motherboard connector Power Consumption Max 4 2 W 300 mA 14 V DC Dimensions 56 mm W x 225 mm H x 180 mm D 2 2 W x 8 7 Hx 7 1 D Weight Approx 0 38 kg 0 84 Ib Audio Control and Tone ACT Module Specifications The following table shows the attributes associated with each component of the ACT Module Table 6 ACT Module Specifications Component Attribute General Operation Voltage 9 to 16 VDC Power Consumption e 140 mA max when all relays are energized e 35 mA max when all relays are non energized Dimensions H x W x L 25 mm x 95 mm x 115 mm 1 in x 3 6 in x 4 5 in Operating Temperature 30 C to 60 C Table continued Send Feedback November 2013 6871024P60 A Storage Temperature Fire Statio
59. media into the optical drive of the AMC Wonderware SCADAlarm X YY media e Ifthe media does not open automatically you can navigate to the root 9 directory of the optical drive and double click the Setup exe file If you are installing using the do the following FSA4000 Configuration ee Application S W or FSA4000 1 Insert the media into the optical drive Configuration Application S W e Ifthe media does not open automatically you can navigate to the root Upgrade media directory of the optical drive and double click AutoStart exe 2 Click on the Wonderware Service Packs Updates and HotFixes link 3 Click the icon next to the Wonderware SCADAlarm X YY entry 7 Note If one or more security dialog boxes appear for each dialog box click Yes or Run or OK If a warning appears that an existing FactorySuite product has been detected on this PC click OK 2 Inthe Wonderware SCADAlarm setup window click Next Send Feedback November 2013 6871024P60 A Pernt aAa FSA4000 Installation 87 In the License Agreement dialog box click Click I accept the license agreement after reading the Wonderware End User License Agreement and then click Next In the Select Installation Type dialog box select Full to install the full version of the SCADAlarm software and click Next e Ifthe installation program detects that you do not have the required hardware the Hardware Prerequisite Check dialog box appea
60. not have current version of the FSA4000 Redundant FEP Application License media use the latest available version While performing this procedure you need to be logged on locally to the AMC as motosec or Administrator if motosec is not yet defined The User Account Control dialog box may appear If required type the administrator user name and password Click Continue or Allow or OK or Yes to continue Use the username you logged on with as the administrator user name Procedure 1 Insert the FSA4000 Redundant FEP Application License media into the optical drive Note If the media does not open automatically you can navigate to the root directory of the optical drive and double click AutoStart exe If one or more security dialog boxes appear for each dialog box click Yes or Run or OK 2 Inthe installation home page click the FSA4000 Redundant FEP Application License link and then click the disc icon next to the FSA4000 Redundant FEP Application License X YY entry W Note If an Active Content Warning or a Security Warning dialog box appears click Yes or Run 3 Inthe Welcome dialog box click Next 4 Inthe License Agreement dialog box select I accept the terms in the license agreement after reading the License Agreement Click Next 5 In the Ready to Install the Program dialog box click Install In the InstallShield Wizard Completed dialog box click Finish Installing the FSA4000 Configuration Tool Apparatus Licen
61. on page 137 Installing the FSA4000 Configuration Tool Aux I O License When and where to use Follow the procedure below to install the FSA4000 Configuration Tool Aux I O license 7 Note This procedure is optional and must be performed only when the Aux I O option is used on the system The User Account Control dialog box may appear If required type the administrator user name and password Click Continue or Allow or OK or Yes to continue Use the username you logged on with as the administrator user name Procedure 1 2 Insert the FSA4000 Aux I O License media into the optical drive Note If the media does not open automatically you can navigate to the root directory of the optical drive and double click AutoStart exe If one or more security dialog boxes appear for each dialog box click Yes or Run or OK In the installation home page click the FSA4000 Aux I O License link and then click the disc icon next to the FSA4000 Aux I O License entry Note If the Active Content Warning dialog box appears click Yes If the Security Warning dialog box appears click Run Step result The Welcome to the InstallShield Wizard for FSA4000 Aux I O License dialog box appears 6871024P60 A November 2013 Send Feedback 132 FSA4000 Installation 3 Install the license following the instructions on the screen 4 After the installation is completed click Finish Configuring the FSA4000 Aux I O When and where to use
62. or increase the amount of time between station alert transmissions The number of simultaneously alerted stations can be adjusted for the IV amp D system setup and usage If the Last Command Failures are always the same site the issue is most likely related to that site and not a system wide parameter In a Broadcast style system IP or non IV amp D radio the alert messages are sent out to all stations at once If the system is experiencing failures the number of alert messages can be increased The normal value in a 4 1 Trunking system is 6 In an IP based system default usually works If remote site COS messages are being missed the number of Change of State retries can be increased If multiple stations are sending COS at or around the same time increase this number to 8 or higher The FSA4000 system performs communication checks to all stations twice a day In addition it performs checks after each alert These communication checks are set using the Hour 1 and Hour 2 parameters Set these checks to a time with little other activity Any station alerts delay the requests but these checks utilize the communications system 6871024P60 A November 2013 Send Feedback Chapter 6 FSA4000 Operation This chapter details tasks to perform once the FSA4000 Dispatch Software is installed and operational on your system Getting Started with FSA4000 This section describes the initial steps to take when starting to work with FSA4000 a
63. packet size configure the MDLC Packet size a Click COM Setup b Click More c Change the Formatted buffer size bytes to proper Packet size value 7 Note Only 160 and 500 are allowed as values d Click OK if changes were made or Cancel if no changes were made 13 Click Download Note If the Communication driver password dialog box appears type the communication password in the Enter password field Click OK Step result The download begins 14 If text appears in the Deploy application panel that the download failed with error code 80650002 repeat step 9 through step 3 and change the MDLC packet size in step 2 to the other value 160 or 500 respectively 15 Repeat step 9 through step 13 for every RTU and then for every FEP Note It is recommended to first configure all devices which were previously configured and then configure the new ones 6871024P60 A November 2013 Send Feedback 142 FSA4000 Configuration Installing a New Firmware Version on ACE3600 Units for RTU Configuration When and where to use Follow the procedure below to install a new firmware version on ACE3600 units Note This procedure should be performed after the ACE3600 units have been configured For locally performed installations make sure to install all ACE3600 RTUs first and then all FEPs in the system Procedure 1 Ifthe ACE3600 System Tools Suite STS MDLC communication driver is running from the Start menu select Progr
64. printer is physically attached to a serial port of the FSA4000 FEP and can also be replaced with Hyper Terminal software Using the printer the FSA4000 FEP logs information regarding alert operator activities station alarms station events and system activities 6871024P60 A November 2013 Send Feedback 48 Fire Station Alerting Description FSA4000 Dispatch Software The FSA4000 Dispatch Software enables operators to alert pre configured remote fire stations It also monitors events status and alarms from the fire stations Finally it checks the communication links to the fire stations You can provide the relevant fire stations with more detailed incident specific information To do it use the Over the Air voice channel In addition the FSA4000 Dispatch Software enables you to define and configure elements of the FSA4000 system For example you can configure time and date updates or interrogation hours The FSA4000 Dispatch application includes the following major functions e ModbusSerial DAServer To communicate with the FEP the FSA4000 Dispatch Software uses the ModbusSerial DAServer This function is only available on the AMC e SuiteLink The FSA4000 Dispatch Software uses SuiteLink in order for the AMC to communicate with the ALC e Alerting capabilities The FSA4000 Dispatch Software enables the operator to alert zoned and non zoned stations apparatuses and groups of stations in Multi Group Alerting GUI e A
65. project name gt IntouchDB csv 6871024P60 A November 2013 Send Feedback 122 FSA4000 Installation e Ifyou are on Windows Server 2003 copy the file from the following location on the AMC C Program Files x86 Motorola PublicSafety Fire FSA4000 FSA4000_ xxx Projects project name gt IntouchDB csv Note The IntouchDB csv file can be copied to any folder on the ALC Remember the location to which you copy the IntouchDB csv file for use in step 6 2 To open the Wonderware InTouch Application Manager select Start Programs All Programs Wonderware Intouch Note If the User Account Control dialog box appears type the administrator user name and password and click Yes 3 Ifthe InTouch application is run for the first time do the following a When the InTouch Application Manager displays a message that this is the first time it is being run click Next b When you are prompted to select a starting directory navigate to the correct folder and click OK Ifthe operating system is Windows Server 2003 the folder is C Program Files motorola publicsafety fire dispatch fsa4000_ intouch Ifthe operating system is Windows Server 2008 the folder is C Program Files x86 motorola publicsafety fire dispatch fsa4000_ intouch c Click Finish 4 Inthe Application Manager select the required entry and select File DBLoad Note If the entry does not exist select Tools Find Applications navigate to
66. redundant With this configuration only three zones in a DSR configuration can be supported by a single FSA4000 subsystem The DSR feature is not supported in FSA4000 Aux I O systems Front End Processor Functions The functions of the ACE3600 FEP are Tracking RTU control and status e Handling and tracing of alert sequences that are sent to the remote station Interrogation check of fire stations communication e Automatic Daylight Savings Time DST adjustment set in the FSA4000 Configuration Tool e FEP alerting sequence e Interface to the CAD and FSA4000 Dispatch Software e Interface to the alerting GUI application located on the console using FEP DIs and DOs Fire Station Control and Status Tracking FSA4000 systems utilize two methods to obtain data Send Feedback_ November 2013 6871024P60 A Fire Station Alerting Description 45 Polling The FSA4000 central sends out a request to each RTU in the system It asks for all data or for data that has changed since the last poll It also collects a complete set of data from the RTU at the time of the polling request Report by Exception When an input of the RTU changes the RTU automatically sends the change to the FEP The ACE3600 FEP contains a database with information for the status active inactive AC power failure and so on of each RTU in the field The administrator enables or disables each remote station depending upon the system requirements Disabli
67. sequence is defined This Up to eight Dispatcher Alert sequences may be sequence does not appear on a button and is the available default without being selected A sequence only one can be defined as the default In systems with the AMC interface the alerting sequence This selection is optional the user does not sequence is pre defined as the default sequence and have to define the default sequence the user is not allowed to change it In systems with interfaces other than AMC an alerting sequence can be defined as the default sequence The default sequence is highlighted automatically by the FSA4000 application when the dispatcher selects a station zone apparatus The dispatcher can override this by selecting a different alerting sequence incident specific information If the selected sequence activates the voice channel PA the PA time bar appears showing that the voice channel is open The number of seconds remaining appears next to the PA time bar The time bar and number of seconds counts down the time that remain until the voice channel is closed Important The PA time bar contains a stop indicator enabling the dispatcher to stop the PA in all alerted Y RTUs To stop the alert sequence for one or more fire stations in the system select the preferred fire stations and click Stop To stop the alert sequence for all selected fire stations in the system click All and then click Stop 7 Note Some alert sequences activat
68. system s Accounts amp Passwords list for the default password to type Click Test Connection e Ifa message appears that the test succeeded click OK e Ifa message appears that the test failed correct the data entered in correct the data entered in step 3 and step 5 and click Test Connection again Click Next 10 In the Alarm DB Logger Query Selection dialog box click Next to accept the defaults Step result The Alarm DB Logger Advanced Settings dialog box appears 11 In the Running Logger As selection area select Normal Application and click Finish 12 Close the Alarm DB Logger Manager dialog box Renaming the Administrative Account When and where to use Follow the procedure below to rename the administrative account 6871024P60 A November 2013 Send Feedback 90 FSA4000 Installation 7 Note This procedure is for Windows Vista and Windows 7 systems only This procedure is for new ALC computers that were pre loaded with the Synnex image e While performing this procedure you need to be logged on to the ALC as User ADM e The User Account Control dialog box may appear If required type the administrator user name and password Click Continue or Allow or OK or Yes to continue Use the username you logged on with as the administrator user name Procedure 1 Type lusrmgr msc in the Search field of the Start menu and press Enter Note Alternatively if the Start menu is classic press the Windows icon
69. temperature range is 30 C to 60 C 22 F to 140 F Storage 55 C to 85 C 67 F to 185 F Temperature Operating 5 to 95 RH at 50 C without condensation Humidity Mechanical Per EIA TIA 603 Base station Sinusoidal 0 07 mm at 10 Hz to 30 Hz 0 035 mm at 30 Hz to 60 Hz Vibrations Operating 400 m to 4000 m 1312 ft to 13120 ft above sea level Altitude Note When using 18 72 VDC or 100 240 VAC power supplies the operating altitude is 400 m to 200 m Regulatory Standards Safety e UL 60950 1 2001 e CSA 22 2 60950 1 e TEC 60950 1 Table continued Send Feedback November 2013 6871024P60 A Fire Station Alerting Description 51 Component Attribute e AS NZS 60950 Emission Emission standards per e CFR 47 FCC part 15 subpart B class A e EN55022 2003 Class A e EN61000 3 2 e EN61000 3 3 Immunity e Immunity standards for industrial environments per EN50082 2 IEC 61000 6 2 e IEC 61000 4 2 e IEC 61000 4 3 e IEC 61000 4 4 e IEC 61000 4 5 e IEC 61000 4 6 e IEC 61000 4 11 Communications Communicatio Up to 5 ports per CPU n Ports Serial up to 4 x RS 232 ports e Multi drop up to 3 x RS 485 ports Ethernet up to 2 x 10 100 MB ports and 1 x 10 MB port e Two way radio analog trunked radio up 2 x modem ports Motorola ASTRO 25 system digital analog and trunking Radio Support Modem Dial up modems cellular modems di
70. the FSA4000 Configuration Application S W Upgrade media into the optical drive 7 Note If the media does not open automatically you can navigate to the root directory of the optical drive and double click AutoStart exe If one or more security dialog boxes appear for each dialog box click Yes or Run or OK 3 Inthe installation home page click the Wonderware Service Packs Updates and HotFixes link and then the icon next to the Wonderware InTouch 10 1 with SP3 and Hotfixes 2292 2294 entry 7 Note If one or more security dialog boxes appear for each dialog box click Yes or Run or OK 4 Inthe Windows Install Framework window double click Complement W W InTouch InstallInTouch exe in the Install list Step result The Settings for InstallInTouch exe window appears 5 Ifthe COMM PASSWORD Value line exists perform the following actions a Double click the COMM_PASSWORDValue field b Type the appropriate password for the moscad account in the New Password field c Retype the same password in the Confirm Password field and click OK 6 Click OK Step result The Settings for InstallInTouch exe window closes 7 Inthe Windows Install Framework window select File Execute installation W Note If installation requires a reboot the reboot is performed automatically The WIF continues running after the reboot You can check more details about the installation process in the Windows Event Logger The computer may restar
71. the FSA4000 Dispatch Software configure the FSA4000 RTUs with redundant FEP configuration See Configuring FSA4000 RTUs with Redundant FEP Configuration on page 150 4 Configure the redundant FFP to use the backup core IV amp D data service See Configuring the Redundant FEP to Use the Backup Core IV and D Data Service on page 151 Saving an Existing FSA4000 Configuration Tool Project Under a New Name When and where to use Send Feedback November 2013 6871024P60 A FSA4000 Configuration 149 Follow the procedure below to save the existing FSA4000 Configuration Tool project under a new name on the AMC 7 Note This procedure is for DSR expansion paths The logon username used in the procedure is motosec Procedure 1 Navigate to the folder which contains the FSA4000 Configuration Tool projects The default location for the FSA4000 Configuration Tool projects is C Program Files x86 Motorola PublicSafety Fire FSA4000 FSA4000 XYY Projects where XYY depends on the FSA4000 Configuration Tool version Step result A window containing FSA4000 Configuration Tool projects appears 2 To make a copy of the project which was used before Dynamic System Resilience expansion use the following steps a Select the folder which contains the preferred project b Press Ctrl C to copy the folder c Press Ctrl V to paste the folder Step result A new folder with the name Copy of zzz where zzz is the name of the old project is cr
72. where to use Follow the procedure below to install the FSA4000 Report Generator 7 Note This procedure is for new installations and disaster recovery This procedure is for FSA4000 Alarm Printing option organizations only While performing this procedure you need to be logged on locally to the AMC as motosec or Administrator if motosec is not yet defined and logged on locally to the ALC and consoles as secmoto The User Account Control dialog box may appear If required type the administrator user name and password Click Continue or Allow or OK or Yes to continue Use the username you logged on with as the administrator user name Procedure 1 Insert the FS44000 Configuration Application S W or FSA4000 Configuration Application S W Upgrade media into the optical drive Note If the media does not open automatically you can navigate to the root directory of the optical drive and double click AutoStart exe If one or more security dialog boxes appear for each dialog box click Yes or Run or OK Send Feedback November 2013 6871024P60 A FSA4000 Installation 97 2 Inthe installation home page click the FSA4000 Report Generator link and then click the disc icon next to the FSA4000 Report Generator X YY entry 7 Note If one or more security dialog boxes appear for each dialog box click Yes or Run or OK If more installations are required and a pop up message window appears click Install 3 Inthe Welcome di
73. with redundant FEPs this message allows the CAD system to switch between the FEPs Apparatus Alert Request This message allows the CAD system to request a single apparatus or a group of apparatuses to be alerted Apparatuses Alert Unsolicited Error The Apparatus Alert Unsolicited Error message is sent from the FEP to the CAD when the FEP is receiving an Apparatuses Alert Request from CAD and has problems activating the alert due to invalid parameters FSA4000 Specifications This section provides device specifications for equipment in an FSA4000 system See FSA4000 System Equipment on page 35 for the minimum configuration of an operable FSA4000 system ACE3600 Hardware Specifications for RTU and FEP Table 4 ACE3600 RTU Specifications Component Attribute General Frames No I O slots PS and CPU modules only wall mount e 117 W x 244 H x 198 D mm 4 61 in x 8 23 in x 7 80 in 0 95 kg 2 1 Lb e 31 Oslots PS CPU and up to 3 I O modules wall mount e 234 W x 244 H x 198 D mm 9 21 in x 9 61 in x 7 80 in approximately 1 9 kg 4 19 Ib e 51 Oslots PS CPU and up to 5 I O modules wall mount e 314 W x 244 H x 198 D mm 12 36 in x 9 61 in x 7 80 in approximately 2 4 kg 5 3 Ib Table continued 6871024P60 A November 2013 Send Feedback 50 Fire Station Alerting Description Component Attribute e 71 O slots PS CPU and up to 7 I O modules e 391 W x 244 H x 198 D mm 15 39 in x
74. with the Wonderware InTouch 10 1 License File if necessary 7 Note If the Windows Explorer appears close it b Navigate to the WWSUITE LIC file select it and click Open c In the Destination Computer for Installation dialog box click OK If a dialog box asking about overwriting the existing license appears click Overwrite Note For Disaster Recovery if the license file was backed up you can use either the backed up file or Wonderware InTouch 10 1 License media The WWSUITE LIC license file is backed up using Backing Up the Wonderware InTouch License and SCADAlarm License File on page 186 Step result The license file is installed and the dialog box closes 4 Select File Exit Installing Wonderware SCADAlarm When and where to use Follow the procedure below to install Wonderware SCADAlarm 7 Note This procedure is for new installations and disaster recovery This procedure is for FSA4000 Alarm Paging option organizations only While performing this procedure you need to be logged on locally to the AMC as motosec or Administrator if motosec is not yet defined The User Account Control dialog box may appear If required type the administrator user name and password Click Continue or Allow or OK or Yes to continue Use the username you logged on with as the administrator user name Procedure 1 Open the Wonderware SCADAlarm setup window If Then If you are installing using the insert the
75. yet defined or to the ALC and consoles as secmoto password Click Continue or Allow or OK or Yes to continue Use the username you logged on with as 7 Note The User Account Control dialog box may appear If required type the administrator user name and the administrator user name Procedure 1 Reboot the computer 2 Double click the FSA4000 Dispatch Software icon on the desktop Step result The FSA4000 Dispatch GUI Login window appears 3 Logon a In the FSA4000 Dispatch GUI Login window click User Name b Using the virtual keyboard type the user name in the User Name field c Click Password d Using the virtual keyboard type the password in the Password field Click OK 4 Enter the domain name a In the FSA4000 Dispatch GUI Login window click Log on to b Using the virtual keyboard type the host computer name that runs the InTouch application with no DNS domain name added c Click Send Switching the AMC to the Redundant FSA4000 FEP When and where to use Follow the procedure below to switch the AMC to the redundant FSA4000 FEP 7 Note This procedure is performed only when the Redundant FSA4000 FEP option is used Procedure 1 2 Select Station Information from the FSA4000 Dispatch Software top menu In the Station Information pane click FEP Communications Step result The FEP Communications details appear Click the pink oval switch with the white arrow When a message prompts you to confirm the
76. 0 Console cscccssssrcesscssessscstseacesscenserscesavsonsencenss 32 Figure 5 FSA4000 Aux I O with MCC 5500 Console s sssssssssensessesesssssersrsseseesesseseessesresesseseese 32 Figure 6 FSA4000 Aux I O with CENTRACOM Gold Elite Console ss ssssesensesseseessesensesseseese 32 Figure 7 MACH Alert Fire Station Automation and Alerting FSAA System Diagram 33 Figure 8 ACE3600 BR Tass ccc estas nsese EES EaR Ea EESE AA TEETAN AEE ETEEN ee 37 Figure 9 Radio Interface Box with Bracket silasicstssaissscsssasceantisasavetanssetviadasabisaytnaniannaantsannavteiagianrs 37 Figure 10 ACE3600 RTU Input scssicasssascsacatasuctebadssctissnsnenlasneanel srate eea ENE a Ee TaSi Taena 39 Figure 11 ACE3600 RTU Output ie sccstaadecaesuasseesacessavescaseaseenenotonasiveutsdcbanattacasoavsacdsatreatoscessavonenetetes 39 Figure 12 ACE3600 RTU Output Module scssscsvsdisusannnedeonsavencanvencedannedveaaiaanrinenvtndsaeventadeuncdlenainas 40 Figure 13 Audio Control and Tone ACT Module cccecccccesscssccesseeescecsseceeeseeeesseecaeenseeneees 41 Figure 14 Zone Alerting through the ACT Module s sssssssesssssesssseseesessesesssrsersrsstsresresesresssserees 42 Figure 15 Front End Processor FEP Module sscsssccsssscssccssccesccesescsssessecesecessnscnceseccenees 44 Figure 16 FSA4000 System Configuration 1 AMC 1 FEP Single Data Link and FEP Redundant ao os garces ciicncane camtened cds et eras aren ce sate
77. 00 Configuration Tool User Guide 4 Ifthe Battalion Chief utility which is not supported in the ARTA feature is enabled disable it a Click Define Stations Layout in the Project pane b Click the Battalion Chief utility in the Utilities pane c Change the Active property to No 5 Select File Save Select File Exit Creating the CSV File When and where to use Follow the procedure below to create the CSV file Send Feedback November 2013 6871024P60 A v FSA4000 Installation 121 Note This procedure is for AMC only While performing this procedure you need to be logged on locally to the AMC as motosec or Administrator if motosec is not yet defined The User Account Control dialog box may appear If required type the administrator user name and password Click Continue or Allow or OK or Yes to continue Use the username you logged on with as the administrator user name Procedure 1 To start the FSA4000 Configuration Tool from the Start menu select Programs All Programs Motorola FSA4000 Configuration Tool X YY FSA4000 Configuration Tool Step result The FSA4000 Configuration application opens on the screen 2 Open the project a Select File Open 7 Note If upgrade is needed a dialog box appears asking if you want to perform the upgrade Click Yes b Navigate to the directory that contains the project and select the sap file Click Open 3 Confirm that the proje
78. 00 Disaster Recovery on page 177 Backing Up the Local Hosts File When and where to use Follow the procedure below to back up the local hosts file v Note This procedure is for K core systems only While performing this procedure you must be logged on locally to the AMC as motosec or to the ALC and consoles as secmoto Save the backup files either on a network location that is accessible during disaster recovery process or removable media which is allowed by the organizations IA policies Procedure 1 Navigate to the following location 3SystemRoot system32 drivers etc A U N Click the hosts file and press Ctrl C Navigate to the location where you want to store the file Press Ctrl V 7 Note If the User Account Control dialog box appears type the administrator user name and password if required and click Yes Use the username you logged on with as the administrator user name Backing Up the NTP Configuration When and where to use Follow the procedure below to back up the NTP configuration k Note This procedure is for K core systems only While performing this procedure you must be logged on locally to the AMC as motosec or to the ALC and consoles as secmoto Save the backup files either on a network location that is accessible during the disaster recovery process or on removable media which is allowed by the organizations IA policies 6871024P60 A November 2013 Send Feedback 18
79. 00 Dispatch Software is running press Alt F4 to stop it 2 Open the list of programs e Ifthe operating system is Windows 2008 or Windows 7 from the Start menu select Control Panel Click Programs Click Programs and Features Click Uninstall or Change a Program If the Control Panel is in classic view click Control Panel Home first e Ifthe operating system is Windows 2003 select Start Settings Click Control Panel Double click Add or Remove Programs e Ifthe operating system is Windows Vista from the Start menu click Control Panel Double click Programs and Features 3 Inthe Add or Remove Programs Programs and Features window select FSA4000 Dispatch Software X YY and click Remove or Uninstall 4 Inthe Uninstall confirmation dialog box click Yes 5 After the FSA4000 Dispatch Software is uninstalled close the Add or Remove Programs Programs and Features window Configuring FSA4000 Dynamic System Resilience Data When and where to use Follow the procedure below to configure the FSA4000 Dynamic System Resilience data Process 1 Save the existing FSA4000 Configuration Tool project under a new name See Saving an Existing FSA4000 Configuration Tool Project Under a New Name on page 148 2 Ifa project with the redundant FEP option was not loaded to the FSA4000 Dispatch Software install a redundant FSA4000 FEP See Installing the Redundant FSA4000 FEP on page 149 3 Ifa project with the redundant FEP option was not loaded to
80. 3 contains supplemental reference information relating to FSA4000 e FSA4000 Disaster Recovery on page 177 contains information on how to recover the FSA4000 devices e FSA4000 ARTA Kit on page 203 contains information about the ARTA kit installation Useful Background Information Motorola offers a variety of courses designed to assist in learning about the system For information go to http www motorolasolutions com training to view the current course offerings and technology paths Related Information Refer to the following documents for associated information about the radio system 6871024P60 A November 2013 Send Feedback 26 About Fire Station Alerting Related Information Purpose Standards and Guidelines Provides standards and guidelines that should be followed when setting for Communication Sites up a Motorola communications site Also known as the R56 manual This may be purchased on CD 9880384V83 by calling the North America Parts Organization at 800 422 4210 or the international number 302 444 9842 System Documentation For an overview of the ASTRO 25 system documentation open the Overview graphical user interface for the ASTRO 25 system documentation set and select the System Documentation Overview link This opens a file that includes ASTRO 25 system release documentation descriptions ASTRO 25 system diagrams e ASTRO 25 system glossary For an additional overview of the system review
81. 4 FSA4000 Disaster Recovery v Note If the User Account Control dialog box appears type the administrator user name and password if required and click Yes Use the username you logged on with as the administrator user name Procedure 1 Open the Date and Time window If the operating system is Windows 2008 from the Start menu select Control Panel Click Clock Region and Language Click Date and Time If the operating system is Windows 7 from the Start menu click Control Panel Click Clock Language and Region and click Date and Time If the Control Panel is in classic view click Control Panel Home first If the operating system is Windows Vista from the Start menu click Control Panel Double click Date and Time If the Control Panel is in classic view click Control Panel Home first 2 Inthe Date and Time window select the Internet Time tab On all operating systems except Windows 2003 click Change settings user name and password and click Yes Use the username you logged in with as the administrator user 7 Note If the User Account Control dialog box appears click Continue or provide the administrator name 3 Inthe Internet Time Settings window copy the NTP settings a b c d e f g Press Alt PrintScreen Press Ctrl Esc Type wordpad in the Search field Press Enter Press Ctrl V to paste the copied settings screen Select File Save and navigate to the backup location Enter fil
82. 4 Navigate to the backup directory and press Ctrl V Backing Up the Windows Screen Resolution When and where to use Follow the procedure below to back up the Windows screen resolution 7 Note e While performing this procedure you need to be logged on locally to the AMC as motosec or to the ALC and consoles as secmoto e Save the backup files either on a network location that is accessible during upgrade disaster recovery process or removable media which is allowed by the organizations IA policies Procedure 1 Copy the current screen resolution If Then If you areon the Windows 2003 1 Right click on the desktop and select Properties operating system 2 Inthe Display Properties dialog box appears select the Settings tab 3 Press Alt PrintScreen Click Cancel 4 Close the Personalize window If you STRON the Windows Vista 1 Right click on the desktop and select Personalize operating system 2 Inthe Personalization window click Display settings 3 Press Alt PrintScreen Click Cancel If you are on the Windows 2008 or Windows 7 operating system 2 p Right click on the desktop and select Screen Resolution Press Alt PrintScreen Click Cancel 2 Open Wordpad e Ifyou are on Windows 2003 or Windows XP press Ctrl Esc press the Windows icon key R and type wordpad in the Open field Press Enter e Ifyou are on Windows 2008 Windows Vista or Windows 7 system press Ctrl Esc type w
83. 62 Interrogate HOUS innnan einan a a i n i aca sie ea lace sed cuba th Mev a i ie 162 BEP Communications ii EE E T A A T 162 Spe ial Control Screens i eein i E E E Gaede atv ee a 163 Special Control Screen Display Element ccccccsscessceseeeeceseeeceseeseceseeseseneeeeeneeseecaeesaecaeenaeeeenaees 163 Audio and Tone Routing at a Statiomts ac sceeRecc hiss eet cata ood eek ne ER eo eta Last ecw ee ee eal 163 Operating the FSA4000 ACT Module 0 cccceccecsesseesecssecseceseeseceseseeceeceseceseeseeeeeeseeenseaeecaeesaecaecaaecneceaeeeeeensees 163 Accessing the ACT Module Tone Loadet ccccccsssessessesseceseeseceeceseescenseeeceseeeeceseeeeecaeeeeecaaeeaeeaeenaees 164 ACT Module Loader Description of Fields and Buttons ccecceccesseeseeeceeseeeseeteeeseeeeneens 164 Selecting Tones st ee EEO A EN EE even aR ie eR a ae 165 Loading and Updating Tones ccccssesscssscesecesceseeeeceeeeceseeseceseeeeecaecaecaeeeaecasesaeceeceaesesseeseeeeereeneeaes 165 Saving the Tone Loader Comfiguration cccccesesccessesscescessceseeeseeseeeeecaeesaecaeesaecnecsaeceeeneeeresereneeensenes 166 Using the ACT Communication L0g cceccesssscsssessceseeeseeseeceeesecenecaeesaecaeesaecneceaeceecesesaeeeseeenseseenseeats 166 Viewing the Online Helpiciec seve tes ciated cwsdeee a Re ees A de ses A coats ein eek eles woes ee 166 Exiting the ACT Module Tester Loader Utility cc ccceeccessescesceesceseeeeeeseeeeec
84. 71024P60 A List of Procedures 23 Saving an Existing FSA4000 Configuration Tool Project Under a New Name eeeeeeeeeees 148 Installing the Redundant FSA4000 FEP sisssscisscsssecanocsnocunszsscetszsaccnsad azecssdaptersnpiinecdeibeseaseabnicconeisen 149 Configuring FSA4000 RTUs with Redundant FEP Configuration 0 0 0 0 ceceeseeeceseceeeneeeeeeeees 150 Configuring the Redundant FEP to Use the Backup Core IV and D Data Service eee 151 Logging Ol oreerereinscr ans REEE ESEE E EE EE 155 Accessing the ACT Module Tone Loader sic ccsucaceansdans vanssinan eniaduateansieesd oatansaeidaneniabebaeniens 164 Selecting TON S x ccha05 saatnasapcusesssmcesansnnce E EE AEA A E EEEE EEA TE AE EAEE EEE 165 Loading and Updating Tones sssssnssesseeseesseeseesessseessesetsstesstsrrssttssesstssressesstsstesseesesstesseeseeseesseesne 165 Saving the Tone Loader Configuration evens vsassstesusinascvostes tentsunnescadooatenaswsdedscansdseateasueecstenatesnes 166 Using the ACT Communication Log ss ssssonccedeearcannedensastbveddecdapedaetiensanaseseuindunsscswienestaasiossevousnsens 166 Vi wing the Online FGM arenicusnenonenninainni n a A E A 166 Unlocking the Built in or Default Administrative Account ssssssesessssessseseesessrsresrsseseesssssees 171 Backing Up the Local Hosts File ss nnsssnesseseneseessessesseesseesessnssesstesersseesesrssressessrssressessessresseene 183 Backing Up th NT PAO n Ura 2 eusyszjaxeeceatalvnictverenb
85. 9 61 in x 7 80 in 3 kg 6 6 Ib e 81 Oslots PS CPU and up to 8 I O modules wall mount or 19 in rack e 435 W x 244 H x 198 D mm 17 in x 9 61 in x 7 80 in approximately 3 3 kg 7 3 1b W Note Depth including module panel Metal Chassis Large for PS CPU and up to 7 I O slot frame two radios and 6 5 or 10 Ah backup battery wall mount 448 x 468 mm x 200 D mm 17 64 in x 18 43 in x 7 88 in Small for PS CPU and up to 3 I O slot frame one radio and 6 5 Ah backup battery wall mount 335 W x 355 H x 198 D mm 13 19 x 13 98 x 7 8 Enclosure Large Nema 4 IP66 painted metal up to 7 I O slot frame two radios and 6 5 or 10 Ah backup battery 500 W x 500 H x 210 D mm 19 7 in x 19 7 in x 8 26 in Small Nema 4 IP66 painted metal up to 3 I O slot frame one radio and 6 5 Ah backup battery 380 W x 380 H x 210 D mm 15 in x 15 in x 8 26 in Power Supply 10 8 V to 16 V DC default e 18Vto72 VDC e 18 V to 72 V DC with 12 V smart battery charger e 100 V to 240 V AC 50 Hz to 60 Hz e 100 V to 240 V AC 50 Hz to 60 Hz with 12 V smart battery charger Backup e 6 5 Ah Sealed Lead Acid Battery e 10 Ah Sealed Lead Acid Operating e 40 C to 70 C 40 F to 158 F Temperature Note 1 When using a metal housing option the maximum operating temperature outside the housing is 60 C 140 F e Note 2 The ACT module and Motorola radios operating
86. A4000 Installation Note Before configuring the Okidata printer make sure that paper is inside The Okidata printer is configured by making changes to the menu option cursor point and the options change on printouts 7 To back up the Okidata printer s current Menu Settings perform the following actions a Make sure that paper is loaded in the printer b Enter the Menu Mode Shift SEL c Press PRINT PARK key Step result Current settings are printed out 8 To reset the menu to the standard settings Factory Default perform the following actions a Turn off the printer b Press SEL LF while turning the printer on 9 To configure the printer perform the following actions a Press Shift SEL to enter the Menu Mode b Press GROUP until the Group you wish to change appears in the first column c Press ITEM until the item you wish to change appears in the second column d Press SET until the setting you are looking for appears in the third column e Press Shift SEL to exit the Menu Mode and save your settings 10 Configure the printer according to the parameters in FSA4000 Serial Printer Parameters on page 134 parameters in bold are especially important Step result The printer is configured FSA4000 Serial Printer Parameters When connecting the FSA4000 FEP to a serial printer configure the Okidata Microline 320 serial printer according to the following parameters parameters in bold are especially important G
87. Alerting System FUmctions cccccccesseescescessceseeeeeeseeeeecseeseecaeesaeceeeaeenseeeeeeees 62 Automatic Remote Talkgroup Assignment ARTA feature optional ecceescecseeeesseeeeerseseeeeenees 63 Radio Zone Configuration c ceccecccesseescessesscesceesecseeesecaceaecsaesecaecseeceseeseseeeeeseeseseeneeeaeeeaseeeenes 63 FSA4000 Front End Processing FEP c ccescescsescesseeseesseesceseecseeseecaecsnecaeceaesaeceaeeaeceeeeeseseeneeenseneeenes 63 FSA4000 Front End Processing System Layout cccccesseesseesecseceseceeceeeeeceeeeceseeerenseeats 64 Front End Processing Alerting Features ccccecceesesseescesseseceseeesecaeeesecaeesaeceaeaeceeeeaeceseneeeeenss 64 Chapter 3 FSA4000 Installations issccscsccsscsossscoecsccccsdasssocestacsestasasvesecassecsessseesenssans OF FSA4000 SystemiInstallatroni cscs steed cccsesse E E cause encanto vie chon geen E eoceeede 67 Installing All Devices in an FSA4000 System ceeececeeseessesseesceseecseeseecsecsecaecaeeseceseeeenseeeseeeeeeees 67 FSA4000 Hardware Installationsssiiie doe 14 cased ede ae ei a cnc eg Be ace eae een eee 68 ACE3600 RTU Installation ccccescessesccescesecesceeeeeceseececeneeeeceseeesecseecaecsaesaecsaeaecaeseeeeeseeeseseseeseeeeneeess 68 Mounting the ACE3600 RTU on a Wallersee 68 Installing the ACE3600 RTU in a 19 Rack ee ceseescescesecesceeeeeseeeeeeeeeseecseeseecaecsaecaeenseeeenaees 69 ACT Module Installation cs c5 322 coe f
88. C Formatted Buffer Size for the FSA4000 Configuration Tool on page 117 55 Configure the FSA4000 Alerting Center computers See Configuring the FSA4000 Alerting Center Computers on page 118 56 Configure the FSA4000 Apparatuses See Configuring the FSA4000 Apparatuses on page 118 57 Configure talkgroups for data radios Use the CPS Customer Programming Software to program the talkgroups in the subscriber radios 7 Note This configuration must be performed locally in the fire station where the equipment is located Perform this procedure only for FSA4000 ARTA expansion 58 Recreate the CSV file See Creating the CSV File on page 120 59 Load the FSA4000 InTouch database See Loading the FSA4000 InTouch Database on page 121 60 Configure the MDLC formatted buffer size for STS See Configuring the MDLC Formatted Buffer Size for the ACE3600 STS on page 122 61 In K core systems if no backup of the previous local hosts file is available configure the local hosts file See Configuring the Local Hosts File on page 124 Send Feedback November 2013 6871024P60 A FSA4000 Disaster Recovery 181 62 Install the FSA4000 RTUs See the ACE3600 RTU Owner s Manual 63 Install the FSA4000 Redundant FEP if it exists or the Main FEP if a Redundant FEP does not exist see the ACE3600 RTU Owner s Manual 64 For FSA4000 Apparatuses configure the ACT modules See the FSA4000 Audio Control Tone ACT Module Owners Manual 65 In a K c
89. CD ROM and other HP 16x Half height SATA DVD ROM Optical Drive Network Interface Card NIC Graphics Processor Memory 1 Embedded HP NC1071 Single Port Gigabit NIC 64 MB shared supports all display resolutions up to 1600x1200 16bpp 75 Hz Keyboard HP PS 2 Standard Keyboard Table continued 6871024P60 A November 2013 Send Feedback 54 Fire Station Alerting Description Mouse Microsoft Wheel Mouse Optical 3 Btn Cable PS 2 USB Black Alerting LAN Computer ALC Hardware Specifications The Alerting LAN Computer ALC is installed on a Z420 or Z400 workstation This section provides the hardware specifications for each Z420 Workstation Specifications The following table provides a description of each of the components of the Z420 workstation Table 7 Z420 Workstation Specifications Component Description Processor Intel Xeon E5 1603 2 8 GHz 1066 MHz memory Quad Core Chipset Intel C602 Hard Drive 250 GB 7200 rpm SATA 3 0 Gb s NCQ Hard Disk Controller Integrated SATA controller System Memory 4 GB Total memory 2 x 2 GB DDR3 1600 MHz ECC LAN Integrated Intel 82579LM PCIe GbE Controller Optical Storage Devices 16X SuperMulti DVDRW SATA CD ROM and other Keyboard HP USB Standard Keyboard Mouse Microsoft Wheel Optical 3 button USB Mouse Graphics Processor NVidia Quadro NVS 310 512 MB Dual Head Expansion Slots 2 PCI Express Gen3 x 16 mecha
90. EP IP Configuration window enter the IP address Default Router and Subnet Mask according to the configuration plan Step result The details for the Digital Trunking IVD link are set up 9 Inthe Wired IP section on the Digital Trunking IVD link pop up window enter the IP address Default Router and Subnet Mask according to the configuration plan Step result The details for the Wired IP link are set up 10 Hide the drop down list Step result The properties of the selected FEP appear 11 Repeat step 6 through step 10 for all FEPs in the system 12 Select File Save 13 Close the window Configuring FSA4000 RTUs with Redundant FEP Configuration When and where to use Follow the procedure below to configure FSA4000 RTUs with redundant FEP configuration 7 Note This procedure is for DSR expansion when a project with the Redundant FEP option was not loaded to the FSA4000 Dispatch Software The procedure must be performed only when the Redundant FEP option was not previously installed on the system Perform this procedure on the AMC The logon username used in the procedure is motosec Procedure 1 Double click the FSA4000 Configuration Tool X YY icon on the desktop 2 Inthe Configuration Tool window click the project created for Dynamic System Resilience expansion from the list of projects in the Recent projects pane Step result The FSA4000 Configuration Tool project opens 3 From the Project pane select Downl
91. FEPs at the same time Each of the FEPs can have a redundant FEP When FEP redundancy is implemented all active FEPs must have a redundant FEP assigned to them 6871024P60 A November 2013 Send Feedback 58 FSA4000 Theory of Operation Figure 16 FSA4000 System Configuration 1 AMC 1 FEP Single Data Link and FEP Redundancy Single Data Link RTUs x x TE Single Data Link RTUs FSA_1AMC_1FEP_Redun_1Data Figure 17 FSA4000 System Configuration two AMCs with 1 FEP in Each Single Data Link and FEP Redundancy for Each FEP RTUs Single Data Link X ELE EL Single Data Link Single Data Link Single Data Link FSA_2AMC_1FEP_Redun_Data Figure 18 FSA4000 System Configuration six AMCs with 1 FEP in Each Single Data Link and FEP Redundancy for Each FEP Single Data Link RTUs X Single Data Link RTUs BE LE iRetanaane Single Data Link RTUs Single Data Link RTUs FSA_6AMC_1FEP_Redun_Data Send Feedback November 2013 6871024P60 A FSA4000 Theory of Operation 59 Figure 19 FSA4000 System Configuration 1 AMC two FEPs Dual Data Links and No FEP Redundancy Link 1 RIUs et Link 2 Ar RTUs FSA_1AMC_2FEP_wo_Redun_2Data2 Figure 20 FSA4000 System Configuration two AMCs with two FEPs in Each Dual Data Links and No FEP Redundancy Link 1 RTUs Ar Link 2 RTUs Ar FSA_2AMC_2FEP_wo_Redun_Data2 aL i Figure 21 FSA4000 Sys
92. For more information see the 4CE3600 System Tools Suite STS User Guide manual 3 Install the relevant tones in the ACT module using the ACT loader See the FS44000 Audio Control Tone ACT Module Owner s Manual for more information Configuring and Downloading Information for New FSA4000 Stations When and where to use Follow the process below to configure and download information for new stations as part of the overall process of adding new stations to an existing FSA4000 system Process 1 Open an existing project in the FSA4000 Configuration Tool For more information see the FSA4000 Configuration Tool User Guide 2 If this is a system with apparatuses back up the FSA4000 apparatuses configuration in the FSA4000 Dispatch Software and restore the apparatuses configuration in the FSA4000 Configuration Tool See Backing Up the FSA4000 Dispatch Software Configuration on page 187 and Restoring the FSA4000 Dispatch Software Run time Configuration on page 194 3 Update the project to add the new station to the existing system 4 Download all relevant configuration files and applications to the new CPU and FEP s Loading and Configuring the FSA4000 Dispatch Software Application with New Stations When and where to use Follow the process below to load and configure the FSA4000 Dispatch Software Application with new stations as part of the overall process to add new stations to an existing FSA4000 system Process 1 Upload the up
93. MOTOPATCH work with particular OS versions Table 11 OS Versions and Matching MOTOPATCH CD DVD Versions OS Version MOTOPATCH CD DVD Table continued Send Feedback November 2013 6871024P60 A FSA4000 Installation 111 Windows XP SP3 MOTOPATCH XP SP3 Update e MOTOPATCH for Windows e MOTOPATCH for Windows Third Party Applications Windows Server 2003 SP2 e MOTOPATCH for Windows e MOTOPATCH for Windows Third Party Applications Windows Vista SP1 MOTOPATCH Vista SP1 Upgrade e MOTOPATCH for Windows e MOTOPATCH for Windows Third Party Applications Windows Vista SP2 MOTOPATCH Vista SP2 Upgrade e MOTOPATCH for Windows e MOTOPATCH for Windows Third Party Applications Windows Server 2008 SP1 e MOTOPATCH Windows Server 2008 SP1 upgrade CS e MOTOPATCH for Windows e MOTOPATCH for Windows Third Party Applications Windows 7 SP1 e MOTOPATCH Windows 7 SP1 upgrade e MOTOPATCH for Windows e MOTOPATCH for Windows Third Party Applications Installing MOTODST Locally When and where to use Follow the procedure below to install MOTODST locally a daylight saving time patch Note This requirement does not apply to K core systems or for FSA4000 client software cohabited on dispatch consoles Procedure 1 Log on to the Windows device with the appropriate administrative username and password Close all applications on the device before continuing Insert the MOTODST media into the optical driv
94. November 2013 Send Feedback 196 FSA4000 Disaster Recovery Restoring the FSA4000 Configuration Tool Projects When and where to use Follow the procedure below to restore the FSA4000 Configuration Tool projects 7 Note This procedure is for the AMC and FSA4000 AUX I O systems While performing this procedure you need to be logged on locally to the AMC as motosec or Administrator if motosec is not yet defined Perform this step for Disaster Recovery only if you were previously able to back up necessary data If a backup is not available refer to the FSA4000 Configuration Tool User Guide for instructions on how to configure FSA4000 Configuration Tool projects The User Account Control dialog box may appear If required type the administrator user name and password Click Continue or Allow or OK or Yes to continue Use the username you logged on with as the administrator user name Procedure 1 Close all applications 2 Navigate to the network location where you backed up the Projects folder 3 Select the Projects folder and press Ctrl C 4 Navigate to the FSA4000 folder on the AMC server e On Windows 2003 go to C Program Files Motorola PublicSafety Fire FSA4000 FSA4000_ xxx e On Windows 2008 goto C Program Files x86 Motorola PublicSafety Fire FSA4000 FSA4000_ xxx Note The xxx in the folder name stands for FSA4000 Configuration Tool version If there are multiple FSA4000_ xxx folders select the latest version
95. Option Description Date To print the alarm date Time To print the alarm time Order of alarms To set the order that alarms are sorted in the alarm record Alarm State To print the alarm state Alarm Class To print the alarm class Alarm Type To print the alarm type Priority To print the alarm priority Remove Trailing Spaces To remove the extra trailing spaces from a printed field when the length of the actual field value is less than what was configured for that field Alarm Name To print the alarm name tagname Group Name To print the alarm group name Alarm Provider To print the name of the alarm provider Table continued 6871024P60 A November 2013 Send Feedback 116 FSA4000 Installation Value at Alarm To print the value of the tagname Limit To print the tagname s alarm limit Operator Node To print the operator node associated with the alarm condition Operator Name To print the operator name associated with the alarm condition Comment To print the alarm comment associated with the tagname User1 To print the numerical values of User Defined Number 1 corresponding to the alarm User2 To print the numerical values of User Defined Number 2 corresponding to the alarm User3 To print the string value of the user defined string property associated with the alarm Re Configuring Wonderware InTouch Alarm DB Logger When and where to u
96. PROFILE S Application Data Wonderware SCADAlarm in the Search field Press Enter e Ifyou are on Windows 2003 press Windows icon key R and type SALLUSERSPROFILES Application Data Wonderware SCADAlarm in the Open field Click OK 4 Press Ctrl V Step result The file replace confirmation dialog box appears 5 When the file replace confirmation dialog box appears do the following e Ifthis is a Windows 2008 system select the Do this for the next X conflicts check box and click Copy and Replace e Ifthis is a Windows 2003 system Click Yes to All 6 Copy the backed up configuration files from the backup directory a Navigate to the backup directory where you backed up the SCADAlarm configuration b Navigate to the backup VoxFiles directory c Select all files and press Ctrl C 7 Navigate to the VoxFiles folder e Ifyou are on Windows 2008 Windows Vista or Windows 7 open the Start menu and type SALLUSERSPROFILES Application Data Wonderware SCADAlarm VoxFiles in the Search field Press Enter e Ifyou are on Windows 2003 press Windows icon key R and type SALLUSERSPROFILES Application Data Wonderware SCADAlarm VoxFiles Click OK 8 Press Ctrl V 9 Ifthe file replace confirmation dialog box appears perform the following actions e Ifthis is Windows 2008 system select the Do this for the next X conflicts checkbox and click Copy and Replace e Ifthis is a Windows
97. Printing Option Configuration on page 190 13 Back up the Windows screen resolution See Backing Up the Windows Screen Resolution on page 191 14 Unlock and lock the HP Switch Port Refer to the MAC Port Lockdown manual Recovering the AMC Installation and Configuration When and where to use Follow the process below to install and configure the AMC as part of the overall disaster recovery process Process 1 Install Windows Server 2008 R2 Standard Edition x64 SP1 or Windows Server 2003 R2 Standard Edition with SP2 using MOSI See Installing Windows Server Using MOSI on page 74 2 Configure the Windows operating system See Configuring the Windows Operating System on page 77 3 Install the external modem drivers See Jnstalling External Modem Drivers on page 75 4 Install the Digi EdgePort USB driver See nstalling the Digi EdgePort USB Driver On Windows Server 2003 on page 75 or Installing the Digi EdgePort USB Driver On Windows Server 2008 on page 76 5 Install the Port Expansion Unit USB serial hub driver See nstalling the Port Expansion Unit USB Serial Hub Driver on page 79 Note This procedure is for Disaster Recovery of an AMC which was upgraded to ASTRO 25 7 11 and remained with Windows Server 2003 R2 OS 6 Install Microsoft SQL Server 2005 Standard Edition with Service Pack 3 See nstalling Microsoft SOL Server 2005 Standard Edition on page 80 7 Install the Wonderware ModbusSerial DAServer See nstalling the Wonderwar
98. ROUP ITEM SETTINGS Printer Control Emulation Mode IBM PPR Font Print Mode Utility Draft Mode Pitch Proportional Spacing Style Normal Size Single Symbol Sets Character Set Set 1 Language Set American Zero Character Slashed Code Page Rear Feed Line Spacing Form Tear Off Skip Over Perforation Page Length 11 Table continued Send Feedback November 2013 6871024P60 A Line Spacing FSA4000 Installation 135 Bottom Margin Page Length 11 Wait Time 1 sec Page Length Control By MENU Setting Graphics Bi directional Receive Buffer Size 64K Paper Out Override No Print Registration 0 Operator Panel Function Full Operation Reset Inhibit Print Suppress Effective Auto LF Auto CR SI Select Pitch 10 CPI 17 1 CPI SI Select Pitch 12 CPI 12 CPI Time Out Print Valid Auto Select No Centering Position Default ESC SI Pitch 17 1 CPI Parallel I F 1 Prime Buffer Print Pin 18 5V Bi directional Enable Serial I F Parity None Serial Data 7 8 bits 8 bits Protocol Ready Busy Diagnostic Text No Busy Line DTR Baud Rate 9600 bps DSR Signal Invalid DTR Signal Ready on Sel Busy Time Connecting the FSA4000 FEP to a Hyper Terminal When and where to use F
99. Ready to Install the Program dialog box click Install 15 In the InstallShield Wizard Complete dialog box click Finish 7 Note If a reboot is required a dialog box appears Click Yes to reboot Installing the InTouch Configuration When and where to use Follow the procedure below to install the InTouch configuration 6871024P60 A November 2013 Send Feedback 92 FSA4000 Installation 7 Note This procedure is for new installations and disaster recovery While performing this procedure you need to be logged on locally to the AMC as motosec or Administrator if motosec is not yet defined or logged on locally to the ALC and consoles as secmoto The User Account Control dialog box may appear If required type the administrator user name and password Click Continue or Allow or OK or Yes to continue Use the username you logged on with as the administrator user name If necessary uninstall previous versions of the InTouch Configuration See Uninstalling the InTouch Configuration on page 92 Procedure 1 Close all running applications on the computer 2 Insert the FSA4000 Configuration Application S W or FSA4000 Configuration Application S W Upgrade media into the optical drive Note If the media does not open automatically you can navigate to the root directory of the optical drive and double click AutoStart exe If one or more security dialog boxes appear for each dialog box click Yes or Run or OK 3 In the insta
100. S W Upgrade media into the optical drive Note If the media does not open automatically you can navigate to the root directory of the optical drive and double click AutoStart exe If one or more security dialog boxes appear for each dialog box click Yes or Run or OK 2 Inthe installation home page click the ACE3600 System Tools Suite link and then click the disc icon next to the ACE3600 System Tools Suite XX YY SP2 entry 7 Note If one or more security dialog boxes appear for each dialog box click Yes or Run or OK Step result The InstallShield Wizard dialog box appears Close all STS applications Click Next In the Welcome dialog box click Next In the License Agreement dialog box click I accept the terms in the license agreement Click Next AA A Q In the User Information dialog box do the following a Inthe Name field type a name b In the Company field type a name Click Next In the Choose Destination Location dialog box click Next 8 In the Ready to Install dialog box click Install Step result The installation begins 9 In the InstallShield Wizard Complete dialog box clear the I would like to view the README file checkbox Click Finish Step result Installation is complete Installing the FSA4000 Configuration Tool Upgrade When and where to use Follow the procedure below to install the FSA4000 Configuration Tool upgrade Send Feedback November 2013 6871024P60 A FSA4000 Installation
101. SA4000 Apparatuses csccescescecesscesseseeeeceseeeeceseeeeceseeesecaeeeaecaesaeeaenaees 118 Configuring the FSA4000 Auto Remote Talkgroup Assignment ARTA cceseseeteeeees 119 Creating the CSV File cs eeiies tutiestveaic eos ign te he ee Ae ee a ee 120 Loading the FSA4000 InTouch Database cceeceeccesseesceseeesceneeeeeeaeeesecaeesaecseesaecaeenaeesenseens 121 Configuring the MDLC Formatted Buffer Size for the ACE3600 STS ceceseseeteeeeeeees 122 Configuring the Local Hosts File cccccecceessessesseesseesecceesecseeseceeceeeceseeseseeeeeeeeeeseeeneeeeeaeenaes 124 Configuring Network Time Protocol NTP ccsccesseescesceesceseeeeeeseeeeecaeeseecseeaeeneeeaeeeenaeens 125 Starting the FSA4000 Dispatch Software ccccecceseescesseescesceeseeseeeseceecsecaseeaeceseeeeenseneeerenes 126 Switching the AMC to the Redundant FSA4000 FEP ceeeseeseseseeseeseeeeeseeeceeeeceeeeeneeeenees 126 Switching the AMC to the Main FSA4000 FEP cssssssssseseeecseeeceeeeceeeeceeeeceeeeeeceaeaeeaeeeeees 126 ALC Installation ooss cctepssceidvsey te erene iep o EE ross E E n a E rare ible aes 127 Installinig AL OA EE E tian orate tits E EE AT E ATE 127 Configuring Window Color and Appearance essessesessseesssesresesresetstsersreressenessesesseeresersesreses 128 Installing the FSA4000 Client Software to Coexist on a Console s sssesseeeseeeserereerrerersesee 129 Testing the ACT Module srn E A A ee
102. System Release 7 14 ASTRO 25 INTEGRATED VOICE AND DATA FIRE STATION ALERTING Copyrights The Motorola products described in this document may include copyrighted Motorola computer programs Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted computer programs Accordingly any copyrighted Motorola computer programs contained in the Motorola products described in this document may not be copied or reproduced in any manner without the express written permission of Motorola 2013 Motorola Solutions Inc All Rights Reserved No part of this document may be reproduced transmitted stored in a retrieval system or translated into any language or computer language in any form or by any means without the prior written permission of Motorola Solutions Inc Furthermore the purchase of Motorola products shall not be deemed to grant either directly or by implication estoppel or otherwise any license under the copyrights patents or patent applications of Motorola except for the normal non exclusive royalty free license to use that arises by operation of law in the sale of a product Disclaimer Please note that certain features facilities and capabilities described in this document may not be applicable to or licensed for use on a particular system or may be dependent upon the characteristics of a particular mobile subscriber unit or configuration of certain parameters Please r
103. The Connect To dialog box closes 11 Save the connection a Select File Save As b Browse to the directory where you want to store the connection link c Type the link name in the File name field d Click Save Step result The HyperTerminal link is saved and can be used later to open a connection with the FEP 12 Select File Exit Connecting the FSA4000 FEP to the Console Aux I O Server When and where to use Follow the procedure below to connect an FSA4000 FEP to a console Aux I O Server Procedure 1 Connect the console Aux I O Server s relay output to the FEP digital input For information about console installation and configuration Ifthis is an MCC7500 console see the MCC 7500 Dispatch Console with GPIOM or the MCC 7500 Dispatch Console with VPM manual depending on your system configuration Ifthis isa CENTRACOM Gold Elite console see the CENTRACOM Gold Series Installation Manual 68P81097E45 available with Gold Elite consoles or on Motorola On Line MOL 2 Connect the console Aux I O Server s relay input to the FEP digital output 7 Note This connection is optional 6871024P60 A November 2013 Send Feedback Chapter 4 FSA4000 Configuration This chapter details configuration procedures relating to Fire Station Alerting FSA FSA4000 Configuration Tool Functions The FSA4000 Configuration Tool is installed and run on the Alerting Master Computer AMC platform More than one version of
104. Tool Table continued 6871024P60 A November 2013 Send Feedback 160 FSA4000 Operation Apparatus Name The name of the apparatus for example Pump 05 as defined in the FSA4000 Configuration Tool Zones In Zone layout up to 5 zones that can be assigned to the apparatus In Station Non Zone layout no zones are displayed Dis When the DI indicator feature is enabled up to 15 DIs can be attached to one apparatus Cancel Cancels all changes and closes the Apparatuses Assignment screen Accepts the apparatus status changes and closes the Apparatuses Assignment screen Station Information Screen The FSA4000 system includes a set of preconfigured alarms and statuses for example AC Power status IP Module status etc This information enables the dispatcher to monitor the station and manage equipment faults The Station Information screen displays all statuses and alarms that have occurred in the system Station Information Screen Display Elements The following table provides a description of each of the display elements of the Station Information screen Table 17 Station Information Screen Display Elements Description Element Description Menu Bar Allows you to switch to other Dispatch or Manager screens and displays the current date and time of the PC ACKNOWLEDGE lt Station Name gt The station number in the ACKNOWLEDGE row at the top of the screen is used to acknowledge all of t
105. a cs teciasessnensnsatasesouwslese RdplestauaetesaasanbnsnentvieRiaenieleuseaundias 146 Configuring FSA4000 Dynamic System Resilience Data cccceceeceeseceteceeeeeeeeeeeeesseeneeeees 148 Operating the FSA4000 ACT Module 0 ccecceccseeseceseceseceeceeescecsaeceseeseceesaeecueceseeeeneesseeeaeenes 163 Exiting the AGT Module Tester Loader Utility scssissnadsuacsoresasiensssevunstsatiesssdpenvinnesantenssisdesventinnsess 167 Recovering the AMC rrecn a a E ee 177 Recovering the AMC Pre Install Backups ss ssssessssseessessesseesseesesessseesstsrrsssesseserssressessessees 177 Recovering the AMC Installation and Configuration ccccccceseceeeceeeceeseeeeseceeeeeeeeeeseeesaeens 178 FRG the ALC nerorerer tereent r E E A E E R EREET 181 Recovering the FSA4000 Front End Processor FEP and FSA4000 Remote Terminal Unit ANOD E E E E O A 199 Recovering the FSA4000 Auxiliary Input and Output Aux I O Software sessessseeeseseeseeseseese 199 Recovering FSA4000 Client Software Cohabitation on a Console cecseceeseeeeceteceeeneeeneeenees 200 6871024P60 A November 2013 Send Feedback List of Procedures Installing External Modem Drivers ssssesccccacustacedtwueasiessniaacvimcencsausbanttionnnansiieacunnaadamanacaiune 75 Installing the Digi EdgePort USB Driver On Windows Server 2003 0 ecesceeseeeceeeeceeenseeneeeeeees 75 Installing the Digi EdgePort USB Driver On Windows Server 2008 0 ceeeesesecesece
106. abled switch the AMC to the Main FSA4000 FEP Switching the AMC to the Main FSA4000 FEP on page 126 Note Perform this procedure after upgrading installing FSA4000 Main FEP when the Redundant FSA4000 FEP option is used Installing Windows Server Using MOSI To install the Windows Operating System use the Motorola Operating System Installer media that came with your system see FSA4000 Software Requirements on page 70 or use an updated version of this installation media if Send Feedback November 2013 6871024P60 A FSA4000 Installation 75 appropriate The MOSI media supports Windows OS installation and configuration local or over the network by minimizing the amount of wait time normally experienced during installation The MOSI media is updated periodically to provide continual support for installation Information on using MOSI for installation is available on the Motorola Online MOL web portal See the MOSI media label or readme txt for information regarding access to Motorola Online MOL Installing External Modem Drivers When and where to use Follow the procedure below to install external modem drivers 7 Note e This procedure is for FSA4000 Alarm Paging option organizations only e While performing this procedure you need to be logged on locally to the AMC as administrator Procedure 1 Insert the FS44000 Configuration Application S W or FSA4000 Configuration Application S W Upgrade media into the optical drive
107. adaserver Note If the fsadaserver option is already selected it is disabled in the pop up menu In this case close the Use Another Configuration Set menu To enable RTS CTS support if a Fiber Optic Line Extender is used do the following a Expand Configuration b Select a communication port that is connected using the Fiber Optic Line Extender c Check the Enable RTS CTS support checkbox and click the disc save icon in the upper right corner of the COM port parameters screen d Repeat for each communication port used in the system a Fiber Optic Line Extender is used To activate the Wonderware ModbusSerial DAServer right click ArchestraA DASMBSerial 2 and select Activate Server Select File Exit Installing SQL Server 2005 Configuration When and where to use Follow the procedure below to install the SQL Server 2005 configuration 7 Note This procedure is for new installations and disaster recovery This procedure is for FSA4000 Alarm Printing option organizations only While performing this procedure you need to be logged on locally to the AMC as motosec or Administrator if motosec is not yet defined The User Account Control dialog box may appear If required type the administrator user name and password Click Continue or Allow or OK or Yes to continue Use the username you logged on with as the administrator user name Y Important Failure to enter the passwords correctly may result in non function
108. aeesaecaaeaecaeenaeeeeeeseren 167 Chapter 7 FSA4000 Troubleshooting ccsssccscssssccsscseccsssccccsscceesssscees 169 Troubleshooting Using Software Diagnostics ccccesceescesseesceseeesecseeesecseescecaeesaecaecsaeceeceaeeseeeaeereneeeneeeseeneeenes 169 Troubleshooting Using Error Logger Diagnostics ccceccecceesseesecsseesecceeseceeceecnecesesereeseseeeseseeceseeeeeeaeeeaeenees 170 Unlocking the Built in or Default Administrative ACCOUNL cccccceceseesecesececeseeeeceseeeceseeeecesceneeeaeeneeeaeeaaes 171 Troubleshooting Using the Tx RX MOnitor ccccsccescesscescesseeseeseececeseeescescecsecaaecaesaaeeaeceaeeaeceeeseeneeeneseneeneeenes 172 Chapter 8 FSA4000 Reference ccccsccsscsscccsessscesssseccssesscsssssssscsesssseseee 73 Fiber Optic Link 22252 foscsocee A esis E tech cd das ges ies idee ane E E a dbty needa eertn tees 173 Fiber Optic Link Comipotienits soenen ee eR thee es ees ee ees 174 Pin Connections of the D Type to RJ45 Adapter ccceccesceesseceesceseeeeeeseeesecaeesaeceaeaecaeceaeenreneeerenes 175 RTU Async Cable Pin Connections ifsc ean eects ten cen a ee EA i 175 Chapter 9 FSA4000 Disaster Recove ry sccccssccccscssccsscssscssscsesssscsssscseeee L77 Alerting Master Computer AMC Disaster ReCOVELY ccsccessesseceeeesecseceseeseceseeseceseseceseeneecneeesecaeenaeeaeaees 177 Recovering the AMG wei foci eececes E eee ibe ke deceg E etdag das
109. al features Procedure 1 Close all running applications 2 Insert the FSA4000 Configuration Application S W or FSA4000 Configuration Application S W Upgrade media with SQL Server 2005 Configuration setup into the optical drive Note If the media does not open automatically you can navigate to the root directory of the optical drive and double click AutoStart exe If one or more security dialog boxes appear for each dialog box click Yes or Run or OK 3 In the Installation home page click the SQL Server 2005 Configuration link and then click the disc icon next to the SQL Server 2005 Configuration X YY entry 7 Note If one or more security dialog boxes appear for each dialog box click Yes or Run or OK Step result The Installation Wizard for the SQL Server Configuration begins 4 Inthe Welcome dialog box click Next Step result The License Agreement dialog box appears 6871024P60 A November 2013 Send Feedback 96 FSA4000 Installation 5 Inthe License Agreement dialog box click I accept the license agreement after reading the License Agreement Click Next 6 When a prompt appears asking you to select the Database Server and the authentication method do the following a In the Database Server drop down list select the local database b Under Connect Using select Server Authentication using Login ID and password c In the Login ID field enter the built in database administrative SQL login name sa d In the Password
110. al mode PD Support Protocols MDLC TCP UDP IP PPP NTP DHCP Third Party MODBUS RTU master slave RS 232 RS 485 DF1 Allen Bradley Master on RS 232 Protocol User Protocol Possible on RS 232 RS 485 and Ethernet ports in user program ACE3600 Front End Processor Specifications The following table shows the attributes associated with each component of the ACE3600 Front End Processor Table 5 ACE3600 Front End Processor Component Attributes Component Attribute Microprocessor Freescale Power PC II MPC8720 32 bit extended communication capability DMA and floating point calculation support Microprocessor 200 MHz Clock User Memory FLASH 3 MB Table continued 6871024P60 A November 2013 Send Feedback 52 Fire Station Alerting Description e DRAM 10 MB e Optional plug in SRAM 4 MB Real Time Clock Full calendar with leap year support year month day hours minutes seconds milliseconds Time drift max 2 5 Seconds per day when power is on SRAM and RTC Rechargeable lithium backup battery Retention Serial Port 1 Configurable RS 232 or RS485 port e RS 232 Asynch Full Flow Control up to 230 4 kb s GPS receiver interface e RS485 multi drop 2 Wire up to 460 8 kb s Serial Port 2 RS 232 Asynch Full Flow Control up to 230 4 kb s GPS receiver interface Plug In Port 1 Supports the following Plug In ports Radio Modem DPSK 1 2 kb s FSK 2 4 kb s DFM 4 8
111. ally to the AMC as motosec or Administrator if motosec is not yet defined The User Account Control dialog box may appear If required type the administrator user name and password Click Continue or Allow or OK or Yes to continue Use the username you logged on with as the administrator user name Procedure 1 Insert the FS44000 Configuration Application S W or FSA4000 Configuration Application S W Upgrade media into the optical drive Note If the media does not open automatically you can navigate to the root directory of the optical drive and double click AutoStart exe If one or more security dialog boxes appear for each dialog box click Yes or Run or OK 2 Inthe installation home page click the FSA4000 Core Software link and then click the disc icon next to the FSA4000 Core Software X YY entry Send Feedback November 2013 6871024P60 A 8 FSA4000 Installation 109 7 Note If one or more security dialog boxes appear for each dialog box click Yes or Run or OK In the Welcome dialog box click Next In the License Agreement dialog box click I accept the license agreement after reading the License Agreement Click Next In the User Information dialog box do the following a In the Name field type a name b In the Company field type a name Click Next In the Destination Folder dialog box click Next In the Ready to Install the Program dialog box click Install Step result The installation b
112. alog box click Next 4 Ifyou are installing on the AMC in the Database Server dialog perform the following actions a Select local as Database Server b Select Windows authentication credentials of current user Click Next 5 In the Ready to Install dialog box click Install When a message appears that Report Generator setup was completed successfully click Finish W Note If a message appears that system reboot is needed click Yes to reboot the system Installing ACE3600 System Tools Suite STS 10 50 When and where to use Follow the procedure below to install the ACE3600 System Tools Suite STS 7 Note For Windows 2003 based AMC upgrade without reinstallation of the operating system this procedure is performed only if the ACE3600 System Tools Suite 10 50 is not already installed for example ASTRO 25 System Release 7 7 IA organizations are required to uninstall it If ACE3600 System Tools Suite 10 50 is installed STS1050 or Motorola ACE3600 System Tools Suite appear in the currently installed programs list in the Add or Remove Programs window This procedure is for new installations disaster recovery or upgrades that include reinstallation of the operating system If your system is ASTRO 25 System Release 7 4 7 5 7 6 or 7 7 and you do not have the current version of the F S44000 Configuration Application S W media use the latest available version While performing this procedure you need to be logged on locall
113. ams e Ifthe operating system is Windows Vista from the Start menu click Control Panel Double click Programs and Features 2 Select Wonderware InTouch from the list of currently installed programs 3 Click Remove or Uninstall Click Yes 4 Close the Add or Remove Programs Programs and Features window Installing the Wonderware InTouch License When and where to use Follow the procedure below to install the Wonderware InTouch License 7 Note This procedure is for new installations and disaster recovery While performing this procedure you must be logged on locally to the AMC as motosec or Administrator if motosec is not yet defined The User Account Control dialog box may appear If required type the administrator user name and password Click Continue or Allow or OK or Yes to continue Use the username you logged on with as the administrator user name Procedure 1 Open the License Utility e Ina Windows Server 2003 system from the Start menu select Programs Wonderware Common License Utility e Ina Windows Server 2008 system from the Start menu select All Programs Wonderware Common right click on License Utility and select Run as administrator 2 Inthe License Utility window select File Install License File 3 When the Open dialog box appears perform the following actions 6871024P60 A November 2013 Send Feedback 86 FSA4000 Installation a Insert the media or connect the drive
114. ams All Programs Motorola ACE3600 System Tools Suite XX YY Stop MDLC Communication Driver Click OK 2 To start the STS application from the Start menu select Programs All Programs Motorola ACE3600 System Tools Suite XX YY STS Step result The System Designer window and the Open Project dialog box appear 3 Click New Project in the Open Project window 4 Inthe Create New Project dialog box type the project name and description Click OK Step result The new project appears in the System Designer window 5 To add a new local site perform the following actions a Inthe Inventory tab expand RTU on the Elements pane b Expand ACE 3600 c Expand CPU 3640 d Drag the 13 00 entry onto the SystemRoot gt pane Step result The Add RTU dialog box appears 6 Type a site ID in the Site ID text field and click Add Step result The new site appears on the SystemRoot gt pane 7 Select Setup Comm Setup Step result The Communication Setup dialog box appears 8 To configure communication perform the following actions a Select the Ethernet Port option b In the Local Site IP Address field type the IP address of the FEP or the RTU to be upgraded Y Important Upgrade the RTUs before upgrading the FEPs c Make sure that IP Port Number field is set to 2002 Click OK 9 To check current installed firmware on the RTU select System Upload New Site Click OK 10 In the RTU or FEP information dialog box check
115. and it returns to normal you no longer see the alarm on this screen To acknowledge specific alarms select the preferred station from the drop down list The list includes the names of each station defined in the system plus the ALL option Then press the Acknowledge Selected icon To acknowledge all alarms press the Acknowledge All icon For specialized reports based on selected criteria the FSA4000 includes an SQL based Report Generator The FSA4000 Report Generator generates reports based on the alarms and events logged in the FSA4000 system To start up activate the Report Generator press the FSA4000 Report Generator icon on the bottom of the screen The FSA4000 Report Generator application runs on the Dispatch AMC ALC computer Use the FSA4000 Report Generator to generate and print reports Interrogate Screen The Interrogate screen shows each interrogated station and the status of each configured communication link in a single link or a dual link system Press the Interrogate command in the menu bar to display the Interrogate screen The names on the link buttons reflect the link type as defined in the FSA4000 Configuration Tool In a single link system press the link button of the preferred active station to interrogate that station In a dual link system two data channels are available to interrogate a station Press one link out of the two to interrogate the preferred active station on that link In order to interrogate all stations
116. ateable tones Step result The files appear in the Select drop down list Loading and Updating Tones When and where to use Follow the procedure below to load update tones into the ACT Module Procedure 1 Inthe Update Tones 1 10 area use the scroll bar on the left to navigate between the ten different tone displays Enable the Tone number to be updated by selecting the check box next to it Step result The entry is enabled and the Select Tone drop down list to its right is enabled 2 To check all boxes click A All Tones To clear all boxes click N No Tones 3 To select a new tone for a checked Update Tone number gt use the Select Tone drop down list next to the Update Tone number gt If there is a checked Update Tone number gt that does not have a selected wav file double click a file name from the file list that is located in the Select Files window e Use the Select Tone drop down list Ifthere is a checked Update Tone Number that does not have a selected wav file double click a file name from the file list that is located in the Select Files window Step result The selected wav file name appears next to the Tone number 4 Repeat step to step 3 for all preferred Update Tone numbers 6871024P60 A November 2013 Send Feedback 166 FSA4000 Operation 5 Click Record All Selected Tones at the top left corner of the screen Step result The progress of the recording in percentage is shown in the progress
117. ation Tool See nstalling the FSA4000 Configuration Tool on page 98 2 For CAD interface organizations install the FSA4000 Configuration Tool CAD Interface License See nstalling the FSA4000 Configuration Tool CAD Interface License on page 100 3 For FSA4000 systems with apparatuses install the FSA4000 Configuration Tool Apparatus License See Installing the FSA4000 Configuration Tool Apparatus License on page 102 4 Install the FSA4000 Configuration Tool Aux I O License See Jnstalling the FSA4000 Configuration Tool Aux I O License on page 131 5 Install the ACE3600 System Tools Suite STS See Jnstalling the ACE3600 System Tools Suite STS on page 105 6 Install the ACE3600 System Tools Suite Service Pack See nstalling the ACE3600 System Tools Suite Service Pack on page 105 7 Install the FSA4000 Core Applications See nstalling FSA4000 Core Applications on page 108 8 Configure the FSA4000 Aux I O See Configuring the FSA4000 Aux I O on page 132 9 For FSA4000 systems with apparatuses configure the FSA4000 Apparatuses See Configuring the FSA4000 Apparatuses on page 118 10 Connect the FSA4000 Front End Processor FEP to a serial printer See Connecting the FSA4000 FEP to a Serial Printer on page 133 11 Connect the FSA4000 FEP to a Hyper Terminal See Connecting the FSA4000 FEP to a Hyper Terminal on page 135 12 Connect the FSA4000 FEP to the Console Aux I O Server See Connecting the FSA4000 FEP to the Console Aux I O Server
118. ator Configuration When and where to use Follow the procedure below to restore the FSA4000 Report Generator configuration 7 Note This procedure is for FSA4000 Alarm Printing option customers only While performing this procedure you need to be logged on locally to the AMC as motosec or Administrator if motosec is not yet defined or to the ALC and consoles as secmoto Perform this step for Disaster Recovery only if you were previously able to back up necessary data If a backup is not available use the FS44000 Report Generator User Guide for instructions how to configure the Report Generator Procedure 1 Navigate to the location where you backed up the Report Generator configuration file 2 Select the FsaRepGenConf xml and FsaRepGenData xml files and press Ctrl C 3 Navigate to the FSA4000 Report Generator folder e On Windows 2008 Windows Vista or Windows 7 Open the Start menu and type AllUsersProfile FSA4000 Report Generator in the Search field Press Enter e On Windows 2003 Press Windows icon key R and type All1lUsersProfile Application Data FSA4000 Report Generator Click OK 4 Press Ctrl V 5 Ifthe file replace confirmation dialog box appears do the following e Ifthis is a Windows 2008 Windows Vista or Windows 7 system select the Do this for the next X conflicts check box and click Copy and Replace e Ifthis is a Windows 2003 system Click Yes to All 6 Close the Windows Explorer 6871024P60 A
119. atteries to the RTU b Connect the power to the RTU 12 Connect the speakers to the ACT module on the RTU chassis 13 Wire the DIs and DOs on the RTU to the terminal block according to your system configuration 14 Install the software See the appropriate software installation process for more information 6871024P60 A November 2013 Send Feedback 68 FSA4000 Installation Installing AMCs on page 71 Installing ALCs on page 127 Installing the FSA4000 Client Software to Coexist on a Console on page 129 e Installing and Configuring FSA4000 Aux I O on page 131 15 Test the ACT module See Testing the ACT Module on page 130 FSA4000 Hardware Installation This section gives basic installation information for each device located at an FSA4000 location For detailed installation information for each device see the individual device manuals that came with your system ACE3600 RTU Installation The ACE3600 is available in various structures Frame which can accommodate a varied number and type of modules Metal chassis which accommodates the frame optional radios backup battery and communication interfaces Protective housing which accommodates the frame optional radios backup battery and communication interfaces suitable for outdoor installation The ACE3600 frame consists of the following elements Plastic slots which accommodate the power supply CPU and I O modules and backplane bus motherboard Mounting plate fo
120. c software is available through the ACE3600 System Tools Suite applications Dual Links Each FEP supports up to two communication links to the RTU Dual Redundant FEPs An FSA4000 system can have up to two communication links per FEP with multiple FEPs in the system e Remote Apparatuses Alerting Each fire station contains different numbers of apparatuses The tone played at the fire station is determined by the required apparatus type for example an ambulance or a ladder e Automatic Remote Talkgroup Assignment ARTA The FEP supports the option of allocated automatic talkgroup assignment which allows multiple dispatchers to conduct simultaneous voice announcements to different groups of fire stations as it automatically assigns an alert talk group to each dispatcher and the FSA4000 RTU in the fire station selects the needed talkgroup on the voice radio to match the dispatcher who sent the alert FSA4000 Front End Processing System Layout The FEP system is an interface between RTU communications and the alerting computers CAD AMC ALC and console Different types of FEP system layout are Single FEP A single FEP system supports a connection to the AMC and CAD and to the RTU through IP connectivity Redundant FEP The redundant FEP system has two separate CPU units for two available RS 232 connections back to the server Therefore if one connection fails the other CPU can take over for communication to the AMC I
121. cccecccccscecsseceseceseeeeseeeseeceaecneeeeeeesssecaecneeseaeensaes 192 Restoring the FSA4000 Dispatch Software Configuration cccecesseeceeeeceeecesecneeeeeeeeeeeeeeaees 193 Restoring the FSA4000 Dispatch Software Run time Configuration ceeeeeseeeeeeseeeeeneeees 194 Restoring the FSA4000 Report Generator Configuration 0 cccccecsceesseceseceeeeeeeeeeseeceeeenteeeaees 195 Restoring the FSA4000 Configuration Tool Projects cecceecceesceesseceteceeeceeeeeeseecsaeceeeeeeeeeaeees 196 Restoring the InTouch Alarm Printing Option ccccecceecceeceetceceeeceeeeeeeeeseeceeceeeeeeeenseeesaeens 196 Restomne the Local Hosts Fale scscsvussnncvesenpstracesdncescsuosaseredneciucnsbetsadbatiectunsanudsaacasurdustuuashediass 197 BGS EO NTP css sere irinenn EEE eE A ERE REE A EER 198 Installing the ARTA Kit pecs siisii ra R A Go nee EEEE 203 6871024P60 A November 2013 Send Feedback About Fire Station Alerting This manual provides information related to system implementation optimization operation maintenance and troubleshooting of Fire Station Alerting FSA which can be integrated with the ASTRO 25 system infrastructure Fire Station Alerting FSA can be implemented with either FSA4000 or MACH Alert The FSA4000 solution can use either the Alerting Master Computer AMC with Alerting LAN Computers ALC dispatch clients or the FSA4000 Aux I O without the AMC and the ALCs The MACH Alert Fire Station Automat
122. cceccecscesseeeesseesecsesseceeesecsecnsececeesereneeereees 77 Installing the Port Expansion Unit USB Serial Hub Driver ee eeseeccesceeneeeeceecneeeeeeeeneens 79 Installing Microsoft SQL Server 2005 Standard Edition cccceceesesseeseceeeeeeceseeseseeeeeeeneeenes 80 Installing the Wonderware ModbusSerial DAServet cccescessecsseeeceeceseceeeeteeeeeseeseeeseenreees 81 Installing the Wonderware DAServer Runtime Components Upgrade ccccsceeseseeeteeeeeeeees 82 Installing Wonderware InTOuch ccccceccesssssceseeescesceseceneeseecaeeeeecaeesaecseesaecaecaeceeeeeereneesereees 84 Uninstalling Wonderware InTouch 0 cccccecceessesceescececseeeeceeceaenecsesseceeeseseseeeeeeneeeeeeaeeaeenees 85 Installing the Wonderware InTouch License ccesccecesecesceseeeeceeeeeeceseeeeeeseecsecaeecaeeaeeseenaees 85 Installing Wonderware SCADAIAarim eececceeceeseessessecceeseceseesecesceseceseeseeeneeeeeeaeeaeeceeeaeseenaees 86 Installing the Wonderware SCADAIarm Patch ceceseeccesseeecesceeeceseeeeeeneeeeecaeeseecaeeeaeceenaees 87 Installing the Wonderware SCADALIarm License File eeeeccesseescesceeeceseeeeeeaeeesecseeeeeneenaes 87 Configuring the Wonderware InTouch Alarm DB Logget ececcecccessesseesseesececeeseeneeeeeneeeseens 88 Renaming the Administrative ACCOUNL ccccceeseescessessceeeeseceecsecasesaeceaesecesensecesceeseeeeerenneenes 89 Installing FSA4000 Users and Groups ccccccessees
123. cece ee eae NER 130 12 Contents Installing and Configuring FSA4000 Aux D O cc ceseeccecesecesceseeeseeceeesceseeeaeeseecaecaaecaeceaeeaeesaeseeereseeseeeenreess 131 Installing the FSA4000 Configuration Tool Aux I O License eeeesessesesececeeceseneeeeceeceeseeseeneens 131 Configuring the FSA4000 Aux D O ccccccsseesecsseeseceseesececesecesceseeseeeseeeeceseceeeeseeesecaeeeaecsaeaeenaeeaeensens 132 Connecting the FSA4000 FEP to a Serial Printer cccccceseeseceseeeeceeceeceeceseeeeeeeeeeceseeeneeaeecaeeneeenees 133 FSA4000 Serial Printer Parameters cccseesssessescceseeseeeeeeceaeeeeesecneeseeseeaecaeeeeeseeaseeeeeceaeneees 134 Connecting the FSA4000 FEP to a Hyper Terminal ccceceecccseeseceecesececeeeeeceeeeeceseeeeeeseeneeeneeenes 135 Connecting the FSA4000 FEP to the Console Aux I O Servet cccccccessesseessesseceeceseceeeseeeeeeeeneeneeens 137 Chapter 4 FSA4000 Configuration oesssseoessooessoocesssccesooosessoeeesocsssssosssseesee 139 FSA4000 Configuration Tool FUnctions cccccsesseessessessecseecsececeeseceseeseceecsececeseceeeeeeeaeeaeecaeeaaecaesnaeeeeeaees 139 FSA4000 Dispatch Software Configuration on the AMC cccesesscesssescesceesceseeeeecseeeeecaeeseecseeaecaeeeaeensenaeeas 139 RTU Configuration enan eee eee r geile ice A EEEE Leen Reese A dela ii 139 Configuring the FSA4000 FEP Software for RTU Configuration ssssesseesresesseerierersrrerersesrereerrrerees 140 Installing a New
124. ck Chapter 3 FSA4000 Installation This chapter details installation procedures relating to Fire Station Alerting FSA4000 FSA4000 System Installation FSA4000 is deployed over the ACE3640 CPU hardware platform Installing All Devices in an FSA4000 System When and where to use Follow the process below to install all devices in an FSA4000 system Process 1 Install the AMC and connect it to the RNI or CEN through the LAN connection optional Install the ALC and connect it to the RNI through the LAN connection optional 2 3 Connect the printer to the AMC optional 4 Connect the port expansion unit to the optical cable and connect the optical cable to the optical line driver optional mn Connect the optical line driver to the FEP optional using an adapter and a cable 6 Install the FEP and connect it to the CEN For a dual link system connect the second IP connection to your organizations IP network optional Hook up the power supply on the FEP 8 Install the RTU 7 Note RTUs must be configured locally before remotely connecting to the FEP 9 Connect the ACT module to the RTU 10 Perform the following actions a Connect the data radio and an optional voice radio to the RTU b Ina dual link system connect the IP connection at the RTU to your organizations IP network 7 Note Optional voice radio connects to the ACT module inside the RTU 11 Perform the following actions a Connect the b
125. consoles 12 Install the Adobe Reader application by following the instructions provided with the ASTRO 25 system documentation media 6871024P60 A November 2013 Send Feedback 128 FSA4000 Installation 7 Note Your system must have Adobe Reader and a web browser installed to access the documentation If you need to remove any previous instances of Adobe Reader before installing the current version of the application then perform Uninstalling Adobe Reader on page 109 13 Start NetMeeting Refer to the Starting NetMeeting on Windows Server 2003 and Windows XP SP1 2 section of the Windows Supplemental Configuration manual Note This step is not applicable for FSA4000 client software cohabited on dispatch consoles 14 If required by your organization s policies set the boot order Contact your system administrator for guidance Refer to the Setting the Boot Order for Windows Devices Not for Virtual Machines section in the Windows Supplemental Configuration manual Note This step is not applicable for K core systems or for FSA4000 client software cohabited on dispatch consoles 15 Install MOTOPATCH See Installing Patches from the MOTOPATCH for Windows OS CD on page 109 7 Note This requirement does not apply to K core systems Make sure all MOTOPATCH CDs are included for e Operating system software e SPI upgrade CD for Windows 7 Third party applications OS patching must be performed after patching t
126. ct is correct a Verify that the project includes all the FEPs or RTUs b Verify the configuration 4 Select File Save Step result The project is saved under the same volume 5 Build the project a Select Download Files from the Project pane on the left b Select Build from the Activities pane on the left Step result The InTouch tags file csv is built Loading the FSA4000 InTouch Database When and where to use Follow the procedure below to load the FSA4000 InTouch Database Note While performing this procedure you must be logged on locally to the AMC as motosec or Administrator if motosec is not yet defined or to the ALC and consoles as secmoto This procedure can be performed when upgrading installing an ALC client only after the AMC server to which the ALC belongs is already configured For disaster recovery this procedure is only performed if the FSA4000 Configuration Tool project was not backed up The User Account Control dialog box may appear If required type the administrator user name and password Click GMC GWS for MOSCAD NFM to continue Use the username you logged on with as the administrator user name Procedure 1 Ifyou are using this procedure on the ALC copy the IntouchDB csv file from the AMC to the ALC If you are on Windows Server 2008 copy the file from the following location on the AMC C Program Files x86 Motorola PublicSafety Fire FSA4000 FSA4000_ xxx Projects
127. ctivations The RTU outputs are e Digital outputs e Control capability for example Bay doors Lights Horns Send Feedback November 2013 6871024P60 A Fire Station Alerting Description 39 Table 2 ACE3600 RTU I O Modules Figure 10 ACE3600 RTU Input Figure 11 ACE3600 RTU Output FSA_RTU_DI FSA_RTU_DO 6871024P60 A November 2013 Send Feedback 40 Fire Station Alerting Description Figure 12 ACE3600 RTU Output Module FSA_RTU_DO_module Manual Acknowledgment The FSA4000 system provides the capability for a physical acknowledge button which is located anywhere in the fire station including the fire watch room The RTU supports six manual acknowledgment points one per zone and one common for alert sequences Upon station alert the relevant pre configured DI is checked for manual acknowledgment Thus it indicates that somebody in the fire station has pushed the Acknowledge Button or the Joker Switch in response to a dispatch If the manual acknowledge mode of the system is configured to stop PA then pressing ALL defined manual acknowledge DIs before or during the PA causes PA termination in the RTU Note The sequence is not stopped in the RTU it is continued as designed without the PA part Other alerted RTUs are not affected Local Alerts A local alert is a physical device located at a fire station or other building that you can activate The ACE3600 RTU supports the station
128. d Command Selection The Main Alerting Screen displays all the fire stations in the system and their associated indications for availability communication link status and alarm status The operator must select the stations to alert The color of the station number indicates the status of each station Stations may be enabled or disabled available for any operator or already alerted by another operator With the station zones alerting system up to five zones are shown in each station with disabled zones in gray If the Apparatus feature is enabled the various apparatuses devices or personnel are depicted in the stations In this case the layout can be configured for up to 8 or up to 15 apparatuses In the Multi Group Alerting GUI the operator can select a group of stations Click the preferred station zone apparatus to select it The operator can also select all the fire stations zones apparatuses by clicking the Select All button To deselect a selected station click it again To clear all selections click the Clear All button In the Multi Group Alerting GUI use the Select all in group button to select a group of stations and the Clear all in group button to deselect them Send Feedback November 2013 6871024P60 A FSA4000 Operation 157 Once the preferred group stations zones apparatuses have been selected the preferred alert sequence may be selected Buttons which represent sequences are available The text of those buttons is de
129. dated TAG definition file created in the FSA4000 Configuration Tool to the chosen GUI template For more information see the FS44000 Dispatch Software User Guide 2 Install the loaded FSA4000 Dispatch Software on all relevant dispatch PC stations See Jnstalling the FSA4000 Dispatch Software Application on page 93 Starting and Executing Applications for a New Station When and where to use Use this process to start and execute applications on the new station as part of the overall process to add a new station to an existing FSA4000 system Process 1 Execute the core software applications This should happen automatically when the CPU is started up 2 Start the FSA4000 Dispatch Software application at each dispatch position 6871024P60 A November 2013 Send Feedback 146 FSA4000 Configuration System Security When the FSA4000 Dispatch Software and InTouch Configuration software are installed a number of groups are created Each login name has its own password which is changed only by the System Administrator For more information on system security refer to the FS44000 Dispatch Software User Guide Dynamic System Resilience Configuration In order for FSA4000 to work with the Dynamic System Resilience DSR feature an optional backup FEP is required A maximum of six FSA4000 FEPs are supported per subsystem either Single or Redundant With this configuration only three zones in a DSR configuration can be supported by a si
130. dback 72 FSA4000 Installation Note This procedure is for a Windows Server 2003 R2 based AMC which is upgraded to ASTRO 25 7 11 on same hardware or new hardware or for Disaster Recovery of an AMC which was upgraded to ASTRO 25 7 11 and remained with Windows Server 2003 R2 OS 6 Install Microsoft SQL Server 2005 Standard Edition with Service Pack 4 See nstalling Microsoft SOL Server 2005 Standard Edition on page 80 7 Install the Wonderware ModbusSerial DAServer See Jnstalling the Wonderware ModbusSerial DAServer on page amp 1 8 Install the Wonderware DAServer Runtime components upgrade See Installing the Wonderware DAServer Runtime Components Upgrade on page 82 9 Install Wonderware InTouch See Installing Wonderware InTouch on page 84 10 Install the Wonderware InTouch license file See Jnstalling the Wonderware InTouch License on page 85 11 Install Wonderware SCADAIarm See Installing Wonderware SCADAlarm on page 86 12 Install the Wonderware SCADAlarm Patch See J nstalling the Wonderware SCADAlarm Patch on page 87 13 Install the Wonderware SCADAlarm license file See nstalling the Wonderware SCADAlarm License File 14 Configure the Wonderware InTouch Alarm DB Logger See Configuring the Wonderware InTouch Alarm DB Logger on page 88 15 Install the FSA4000 users and groups See Installing FSA4000 Users and Groups on page 90 16 Install the InTouch configuration See Installing the InTouch Configuration on page 91 17
131. ding to the system IP Configuration plan 4 Type the Default Gateway IP address in the Default gateway fields according to the system IP Configuration plan 5 Type the DNS IP address in the Preferred DNS server fields according to the System Configuration Plan 6 Type the DNS IP address in the Alternate DNS server fields according to the System Configuration Plan Click OK Step result The Settings for OS_Configuration exe window closes 6 Ifthe AMC is in an L core or M core system do the following a Ifthe Settings for OS_Configuration exe window is not open double click Complement OS FSA4000 OS_Configuration exe in the Install list Send Feedback November 2013 6871024P60 A FSA4000 Installation 79 b Type the DNS suffixes in the DNS suffix field according to the System Configuration Plan 7 Note The DNS suffixes must be delimited by comma only without spaces c Click OK Step result The Settings for OS_Configuration exe window closes 7 Ifthe Settings for OS_Configuration exe window is open click OK Step result The Settings for OS_Configuration exe window closes 8 Configure the User and Company names a Double click Complement OS UserAndCompany exe in the Install list b In the Settings for UserAndCompany exe window type the appropriate user name in the User Name field c Type the appropriate company name in the Company Name field Click OK Step result The Settings for UserAndCompany exe wi
132. dows Vista Business edition 32 bit with Service Pack 2 e Windows 7 Professional SP1 64 bit 7 Note The version numbers of the applications are described in the installation process as X YY Application Versions The following table shows the version for each application Table 10 Application Versions Version X YY Deliverable Application Attribute Windows Operating System Configuration for AMC and ALC 1 1 z w Clean Up Synnex Image 1 1 z w FSA4000 Users and Groups 1 50 FSA4000 Core Application 3 50 FSA4000 Configuration Tool 3 50 FSA4000 Configuration Tool InTouch ALC Client License 3 50 FSA4000 Configuration Tool InTouch AMC Server License 3 50 FSA4000 Configuration Tool CAD Interface Plug In License 3 50 FSA4000 Configuration Tool Redundant Dual FEP Option License 3 50 FSA4000 Configuration Tool Apparatus License 3 50 FSA4000 Configuration Tool Aux I O License 3 50 Table continued Send Feedback November 2013 6871024P60 A Deliverable Application FSA4000 Installation 71 Version X YY Attribute FSA4000 Configuration Tool ARTA License 3 50 FSA4000 Configuration Tool Upgrade 3 50 FSA4000 Report Generator 4 50 FSA4000 Dispatch Software 3 50 ACE3600 System Tools Suite 13 60 with SP2 FSA4000 FEP Firmware 13 00 FSA4000 RTU Firmware 13 00 ACT Module Firmware 1 00 InTouch Configuration 3 50 SQL Server Configura
133. e 20 D Type to RJ45 Adapter Pin Connections 0 0 cccceccceecceeceesceeeseceeeeeeeeesseecsseeneenees 175 Table 21 RTU to RTU Async Cable Pin Connections ssscscsscssctessdsostssusvonevsoavssesiasnasvansdiasesssvvene 176 18 List of Tables List of Processes Installing All Devices in an FSA4000 System xj svies icasisncccsessnstectagsnsbecsennacnsundeacvassunasvaiwneaacaaieens 67 Installing AMCG Sisesiisii ii Ea E EE EE A EAEE RETER E EA ase 71 Tristan ALCS eiser E E EEE A E R EEEE E EG 127 Installing the FSA4000 Client Software to Coexist on a Console sssessssssssssseseesesseseessrsersessesee 129 Installing and Configuring FSA4000 Aux WO ss ciscdsensdisadsoresassnsstareanoesusassecsexvedvesb Necsaiaenandicaseness 131 Testing Operation of an FSA4000 System sssssssseessesessseeseessrsseesrtsrrsstessesrssresseesrsseesseeseeseessee 144 Adding a New FSA4000 Station scsi siccosassncansdeanccsndesncsuvds saccausateciwedoanedebdaincespoesnexasastbearadeascamacandss 144 Installing Core Hardware and Applications to New FSA4000 Stations cceeccesseesteceteeeeeee 144 Configuring and Downloading Information for New FSA4000 Stations cc eeeeeeseereeeeeeeees 145 Loading and Configuring the FSA4000 Dispatch Software Application with New Stations 145 Starting and Executing Applications for a New Station cccccecccessecsteceeeceeeeeeseecsaeceeeeeeeeenneees 145 COME DUIS DSR s sccetsesasarcisucaiacercabuntes
134. e Communication Setup dialog box click More d If necessary change the Formatted buffer size bytes value to match the Unit MDLC Packet Size value Click OK Select File Save Select File Exit Configuring the FSA4000 Alerting Center Computers When and where to use Follow the procedure below to configure the AMCs for the FSA4000 Alerting Center by associating each AMC in the Alerting Center with an FSA4000 computer name 7 Note For disaster recovery perform this procedure only if the FSA4000 Dispatch Software configuration cannot be restored See Restoring the FSA4000 Dispatch Software Configuration on page 193 While performing this procedure you need to be logged on locally to the AMC as motosec or Administrator if motosec is not yet defined or to the ALC and consoles as secmoto Procedure 1 5 6 Open the configuration file e On Windows Server 2008 or Windows 7 open C Program Files x86 Motorola PublicSafety Fire Dispatch FSA4000 InTouch Data ComputerNames ini e On Windows Server 2003 and Windows Vista open C Program Files Motorola PublicSafety Fire Dispatch FSA4000_InTouch Data ComputerNames ini Type a name for the AMC computer in the SERVER_NAME field for example 2001NMD001AMC01 in order for the server application to run on the AMC Note If dispatch capability is also required on the AMC computer type a name for the AMC computer in the PCO1 field under COMPUTER_NAME If AMC R
135. e FEP communication checks the communication between the server and the two FEPs The FEP Communication window also displays which FEP is currently polled e Switch FEPs This button enables the administrator to toggle between the primary and Backup FEP Switching between the FEPs alternates between the primary and back up FEPs as to which FEP is polled e ACK Alarms This button acknowledges communication failures that occur between the FEPs and the fire alerting server Send Feedback November 2013 6871024P60 A FSA4000 Operation 163 Special Control Screen The Special Control screen displays each fire station in the system It also displays every special control button for sending a predefined control sequence to selected stations Note This screen does not support the Multi Group Alerting GUI it is not divided into groups when the Multi Group feature is enabled Special Control Screen Display Elements The following table provides a description for each of the display elements of the Special Control screen Table 18 Special Control Screen Display Elements Description Element Description Station Names Lists all the stations in the system lt Special Control gt The lt Special Control gt button on each preferred station is selected and the predefined special control sequence is sent to them Activate When pressed activates the predefined special control sequence in all selected fire stations and for exam
136. e FSA4000 Configuration Tool Upgrade on page 106 32 Remove old FSA4000 Configuration Tool components See Removing Old FSA4000 Configuration Tool Components on page 107 33 Install FSA4000 Core Applications See nstalling FSA4000 Core Applications on page 108 34 Install the Event Logging Client using the Windows Install Framework application Refer to the Centralized Event Logging manual 7 Note This procedure is not applicable for K core systems 35 Configure the Windows Event Logging Client Refer to the Configuring Windows Event Logging Clients section of the Centralized Event Logging manual 36 If the operating system is Windows Server 2008 perform the following tasks from the SVMPv3 manual 1 Installing Configuration Utility for Windows 2 Installing the SNMPv3 Services 3 Installing the SNMPv3 Common Agent Software 4 Configuring the SNMPv3 Agents Note SNMPv3 Common Agent is supported only on Windows Server 2008 R2 for replacement of IP ping with SNMP get 37 Install Adobe Reader by following the instructions provided with the ASTRO 25 system documentation media Your system must have Adobe Reader and a web browser installed to access the documentation Note For instructions to remove any previous instances of Adobe Reader if necessary see Uninstalling Adobe Reader on page 109 38 If the operating system is Windows Server 2003 install Remote Desktop updates See the Applying Remote
137. e FSA4000 FEP to a serial printer See Connecting the FSA4000 FEP to a Serial Printer on page 133 6871024P60 A November 2013 Send Feedback 200 FSA4000 Disaster Recovery 15 Connect the FSA4000 FEP to a Hyper Terminal See Connecting the FSA4000 FEP to a Hyper Terminal on page i352 16 Connect the FSA4000 FEP to the Console Aux I O Server See Connecting the FSA4000 FEP to the Console Aux I O Server on page 137 FSA4000 Audio Control Tone ACT Module For disaster recovery load an adequate number of tones to the ACT module See Configuring the ACT on page 143 Note Installation configuration and operation information for the ACT module can be found in the FSA4000 Audio Control Tone ACT Module Owner s Manual Recovering FSA4000 Client Software Cohabitation on a Console When and where to use Perform the process below to recover the client software cohabitation on a console Process 1 Back up the local hosts file See procedure Backing Up the Local Hosts File on page 183 2 Back up the NTP configuration See Backing Up the NTP Configuration on page 183 3 Back up the Wonderware license file See Backing Up the Wonderware InTouch License and SCADAlarm License File on page 186 4 Back up the FSA4000 Report Generator configuration See Backing Up the FSA4000 Report Generator Configuration Files on page 186 5 Back up the FSA4000 Dispatch Software configuration See Backing Up the FSA4000 Dispatch Software Configuration o
138. e ModbusSerial DAServer on page amp 1 8 Install the Wonderware DAServer Runtime components upgrade See Installing the Wonderware DAServer Runtime Components Upgrade on page 82 9 Install Wonderware InTouch See Installing Wonderware InTouch on page 84 10 Install Wonderware SCADAIarm See Installing Wonderware SCADAlarm on page 86 11 Install the Wonderware SCADAlarm Patch See Installing the Wonderware SCADAlarm Patch on page 87 12 Install the Wonderware SCADAIarm license file See Jnstalling the Wonderware SCADAlarm License File 13 Configure the Wonderware InTouch Alarm DB Logger See Configuring the Wonderware InTouch Alarm DB Logger on page 88 14 Install the FSA4000 users and groups See nstalling FSA4000 Users and Groups on page 90 15 Install the InTouch configuration See Installing the InTouch Configuration on page 91 16 Install the FSA4000 Dispatch Software See Installing the FSA4000 Dispatch Software Application on page 93 17 Configure the Wonderware ModbusSerial DAServer for FSA4000 Dispatch Software See Configuring the Wonderware ModbusSerial DAServer for FSA4000 Dispatch Software on page 94 18 Install the SQL Server 2005 Configuration See Installing SOL Server 2005 Configuration on page 95 19 Install the FSA4000 Report Generator See Installing the FSA4000 Report Generator on page 96 20 Install ACE3600 System Tools Suite 10 50 See nstalling ACE3600 System Tools Suite STS 10 50 on page 97 21 Install the FSA4000
139. e Owner s Manual Step result The ACT module is configured 6871024P60 A November 2013 Send Feedback 144 FSA4000 Configuration 3 Close the FSA4000 ACT Loader application FSA4000 Dispatch Software Application Configuration The following sections give basic information on how to configure the Wonderware InTouch application software on your FSA4000 system For more detailed information see the FS44000 Dispatch Software User Guide Testing Operation of an FSA4000 System When and where to use Follow the procedure below to test the operation of the FSA4000 system Process 1 Confirm that the serial port expansion is connected to the correct FEP based on the system planner and design documents that came with your system Confirm that the Modbus DAServer is running on the AMC Confirm that the Wonderware Management console is running on the AMC Confirm that Modbus is polling data from the FEPs This can be verified by viewing the Modbus program window There should be data appearing in this window in black text 7 Note If the text is red check the Modbus connection between the server and the FEP Confirm that there is a valid network connection between the AMC and all ALCs connected to it Confirm that the FSA4000 Dispatch Software is running on each ALC Confirm that each ALC is configured to connect to the server If the client is not connecting to the server wait for a NETDDE connecting failure box to ap
140. e and navigate to the drive in the Explorer window Double click the MOTODST exe file A WwW N 7 Note If User Account Control UAC is enabled on the Windows Server 2008 server click Allow to continue 5 When the software license agreement appears click the I agree to the terms and conditions option and click Patch Step result The installation begins 6 When a message appears saying that the installation is complete click Exit 7 When the desktop appears do the following a Open all appropriate applications for this device 6871024P60 A November 2013 Send Feedback 112 FSA4000 Installation b To verify that the installation was successful open the following log file C MOTOPATCH install_ report hostname date time txt Step result An error code of value 0 or 3010 means the box was successfully patched Configuring the InTouch Alarm Printing Option When and where to use Follow the procedure below to configure the InTouch alarm printing option 7 Note This procedure is for new installations and disaster recovery This procedure is for FSA4000 Alarm Printing option organizations only While performing this procedure you need to be logged on locally to the AMC as motosec or Administrator if motosec is not yet defined For a description of the FSA4000 Report Generator Alarm Printing Option parameters see FS44000 Report Generator Alarm Printing Options on page 115 Procedure 1 From the Start menu sel
141. e in ordering replacement parts or identifying a part number contact the Motorola Parts organization Your first response when troubleshooting your system is to call the Motorola SSC For Phone Phone Orders 800 422 4210 US and Canada Orders For help identifying an item or part number select choice 3 from the menu 302 444 9842 International Orders includes help for identifying an item or part number and for translation as needed Fax Orders 800 622 6210 US and Canada Orders Comments Send questions and comments regarding user documentation to documentation motorolasolutions com Provide the following information when reporting a documentation error e The document title and part number The page number with the error e A description of the error We welcome your feedback on this and other Motorola manuals To take a short confidential survey on Motorola Customer Documentation go to docsurvey motorolasolutions com or scan the following QR code with your mobile device to access the survey 6871024P60 A November 2013 Send Feedback Document History Version Description Date 6871024P60 A Original release of the Fire Station Alerting manual November 2013 6871024P60 A November 2013 Send Feedback Contents 9 Contents COV TIR NS ccsisiviccisysedecaysviciausnaecseabaiacseutesdesessaiuioupaiveeeabs ie eaiinas teen orkarnineGslpinieuanes dea iaannl tenia CONTA CE US AEE T EIEE O E Document History sissss
142. e name NTP_settings rtf and click Save Select File Exit 4 Click Cancel to close the Internet Time Settings window 5 Click Cancel to close the Date and Time window Backing Up the FSA4000 Configuration Tool Projects When and where to use Follow the procedure below to back up FSA4000 Configuration Tool projects v Note This procedure is for the AMC and for FSA4000 Aux I O systems While performing this procedure you must be logged on locally as motosec Save the backup files either on a network location that is accessible during the upgrade disaster recovery process or removable media which is allowed by the organizations IA policies Procedure 1 Close all applications 2 Navigate to the FSA4000 folder on the AMC server On Windows 2003 go to C Program Files Motorola PublicSafety Fire FSA4000 FSA4000_ xxx On Windows 2008 go to C Program Files x86 Motorola PublicSafety Fire FSA4000 FSA4000_ xxx 7 Note The xxx in the folder name stands for FSA4000 Configuration Tool version If there are multiple FSA4000_xxx folders select the latest version folder a folder with the highest xxx value Send Feedback November 2013 6871024P60 A FSA4000 Disaster Recovery 185 3 Select the Projects folder and press Ctrl C 7 Note The Projects folder is selected to safely copy and paste an entire set of projects 4 Navigate to the backup location where you want to store the folder 5 Select the direct
143. e the fire station Then the operator uses the same console workstation to transmit a voice message to further inform the first responders about the details of the incident The console operator also monitors the fire stations once the first responders are on the road The operator can remotely activate the fire station security system close the bay doors and also turn off the lights and appliances The operator remotely resets the lights and tone to prepare the fire stations for the next call The CAD Computer Aided Dispatch performs similar FSA4000 tasks for the console operator In case an alert signal does not reach the fire stations the console operator is notified The operator follows the Standard Operation Procedure SOP to utilize an alternate method to alert the fire personnel Note Fire Station Alerting behavior depends on the specific configuration established for your system Some of the scenarios may function differently on your system installation depending on the configuration FSA4000 System Configurations The FSA4000 can be configured in multiple ways depending on station needs Figure 16 FSA4000 System Configuration I AMC 1 FEP Single Data Link and FEP Redundancy on page 58 to Figure 21 FSA4000 System Configuration two AMCs with two FEPs in Each Dual Data Links and FEP Redundancy for Each FEP on page 59 show the available configurations Y Important Each AMC can be connected to a maximum of three active
144. e the voice channel Public Address system to provide more detailed Main Alerting Screen Display Elements The following table provides a description of each of the Main Alerting Screen display elements 6871024P60 A November 2013 Send Feedback 158 FSA4000 Operation Table 14 Main Alerting Screen Display Elements Description Element Description Station Names Lists all the stations in the system In the Multi Group Alerting GUI all the stations are divided into 2 6 groups A set of stations is selected and an alert sequence is sent to them With the apparatus feature enabled the stations are displayed with their apparatuses up to 8 or up to 15 and a single station can be selected to change the status of its apparatuses Group Names Shows all the groups in the system with their stations assigned A whole group of stations can be selected with one click This element is available only in Non Zone layout without an apparatus 7 Note This element applies only to the Multi Group Alerting GUI Subgroup Names In a 4 group system with subgroups in the Multi Group Alerting GUI the subgroup names in each of the 4 groups Navigation Buttons Enable the user to navigate to the preferred station with one click lt Sequences gt Selects the predefined dispatcher alert sequence to be sent to the stations In a Station Non Zone layout up to 8 sequences may be available In a Zone Layout only one sequ
145. each of the devices according to their logical names the devices are created with a logical name The status of each device at different levels of breakdown can be retrieved from the RTU The RTU can also provide historical and statistical data on the device activities The Software Diagnostics data is useful for system maintenance problem identification for remote services and statistics data on the communication system performance ACE3600 System Tools Suite STS with device DCF6 uses the SW Diagnostics And Loggers utility Lists the FEP Diagnostic levels Code Version and Build No Lists the Talkgroup logging It logs time stamp TG data including the Alert ID Same as level 34 but ERASES the Talkgroup logging after displaying it Lists TG General information General Information CPU version core version and similar information Logs and time stamps the number of times the ACE3600 OS does not accept the transmission frame buffer TX Frames Data time stamp destination Site ID and protocol type Auxio Code Version Build No Lists the Aux I O flags information for each alert that is being sent including time stamp and operations that were chosen and similar information May imply problems during an Aux I O alert process For Aux I O systems which include a printer lists the printer parsed information from the dat file as it is seen Table continued 6871024P60
146. eated in the FSA4000 Configuration Tool projects folder 3 To modify the name of the new created folder use the following steps a Select the Copy of zzz folder Press F2 b Enter a new name for the Copy of zzz folder Press Enter Step result The folder is renamed 4 To close the folder that contains FSA4000 Configuration Tool projects click the Close button in the upper right hand corner of the window Installing the Redundant FSA4000 FEP When and where to use Follow the procedure below to install a redundant FSA4000 FEP 7 Note This procedure must be performed only when the Redundant FEP option was not previously installed on the system Perform this procedure on the AMC Procedure 1 Double click the FSA4000 Configuration Tool X YY icon on the desktop 2 Select File Open 3 Inthe Open Configuration Project dialog box navigate to the newly created folder to be used for the Dynamic System Resilience expansion and select the sap file Click Open 4 Select the FEP Redundancy option 5 Select Define Network from the Project pane Step result The system network layout appears 6 Select a preferred FEP from the FEPs panel Step result The properties of the selected FEP are displayed on the Properties panel 7 Expand the Redundant IP Config drop down list on the Properties pane 6871024P60 A November 2013 Send Feedback 150 FSA4000 Configuration 8 In the Digital Trunking IVD section of the redundant F
147. ect Programs All Programs Wonderware InTouch Alarm Printer 2 Perform the following actions If If you are performing a new installation or you are performing disaster recovery when necessary data was not successfully backed up Then do the following 1 Select File New In this case the Alarm Printer defaults to Alarm State ALL Priority 1 999 and Printer Port lt none gt 2 Proceed to step 3 If you are performing an upgrade on a Windows 2008 system do the following 1 Select File Open and select the Alarm Printer Configuration file you want to edit The Alarm Printer reads the configuration settings from the selected file 2 Proceed to step 6 If you are performing an upgrade on a Windows 2003 system or you are performing disaster recovery when necessary data was successfully backed up i e no changes in the configuration are required do the following 1 Select File Open and select the Alarm Printer Configuration file you want to use for starting the alarm query The Alarm Printer reads the configuration settings from the selected file 2 Proceed to step 15 Send Feedback November 2013 6871024P60 A FSA4000 Installation 113 7 Note The Alarm Printer Configuration files have an ALC extension For upgrades on Windows 2008 systems the ALC file is located in the My Documents directory for the currently logged in user For upgrades on Windo
148. ect appears in click the link with the project name in the Recent projects pane the Recent projects pane If the preferred project does not perform the following actions appear in the Recent projects pane 1 Select File gt Open 2 Inthe Open FSA4000 Configuration Project dialog box browse to the preferred project directory 3 Select the preferred project name sap file Click Open Step result The selected project appears on the screen 3 To define FSA4000 Apparatuses perform the following actions a Click the Define Stations Layout link in the Project pane b Select the Apparatus feature enabled checkbox in the Apparatus pane c Select the Apparatuses tab in main window d Define the Apparatuses according to the Defining the Station Layout section of the FSA4000 Configuration User Guide 7 Note To open the FS44000 Configuration Tool User Guide from the Start menu select Programs All Programs Motorola FSA4000 Configuration Tool X YY FSA4000 Configuration Tool User Guide 4 Select File Save 5 Select File Exit Configuring the FSA4000 Auto Remote Talkgroup Assignment ARTA When and where to use Follow the procedure below to configure the FSA4000 Auto Remote Talkgroup Assignment feature 6871024P60 A November 2013 Send Feedback 120 FSA4000 Installation 7 Note Perform this procedure only for FSA4000 ARTA expansion While performing this procedure you need t
149. ect dialog box browse to the preferred project directory c Select the preferred project name sap file d Click Open Step result The selected project appears on the screen Click Download File in the panel bar on the left side of the window Step result The Download File window appears on the right Click the Core Version box Select the latest version of software Step result The latest version of software is selected for download Click the Erase type combo box Select Erase flash and preserve siteConf Step result The project is configured to erase device flash and leave site configuration unchanged Click Rebuild All in the Activities section on the panel bar on the left side of the window 5e Important This step must be performed even if project configuration has not changed Step result The window with the build process progress bar appears and the build process starts Select Full as the download method Step result The full installation of software is selected for download Depending on the type of configuration being performed perform the following actions If Then If this is FEP configuration or perform the following actions this is configuration of a n i i bingeing cana on 1 Select the Local option to configure the devices using a direct device FEP or RTU i connection 2 Expand FEPs and RTUs in the Sites tree view 3 Select the preferred device to download from the Sites tree vie
150. edundancy is configured type a name of the AMC computer used as a secondary server in the SECONDARY SERVER_NAME field for example Z001NMD001AMC02 Assign a name to each ALC for example Z001NMD001ALC01 to a PCxx entry in the file up to 40 based on the number of client licenses purchased for the Alerting Center 7 Note If PCO1 is assigned to the AMC server application with dispatch capability only 39 additional ALC computers can be added If the Alerting Center includes less than 40 computers with dispatch capabilities erase the extra PCxx entries Save the ComputerNames ini file Repeat this procedure in the ComputerNames ini file on each AMC ALC in the Alerting Center Configuring the FSA4000 Apparatuses When and where to use Send Feedback November 2013 6871024P60 A FSA4000 Installation 119 Follow the procedure below to configure the FSA4000 Apparatuses 7 Note This procedure is for AMC and FSA4000 AUX I O systems Perform this procedure in case of FSA4000 Apparatuses expansion While performing this procedure you need to be logged on locally to the AMC as motosec or Administrator if motosec is not yet defined Procedure 1 To start the FSA4000 Configuration Tool from the Start menu select Programs All Programs Motorola FSA4000 Configuration Tool X YY FSA4000 Configuration Tool 2 To open an existing project perform the following actions If Then If the preferred proj
151. eeeseeseeeeecaeeseecseesaecaecaeceeeseeeeeaeens 147 Uninstalling the FSA4000 Dispatch Software cecccecceescescesseesseesecseeseecseeeaecsecaeceeceseeereeeseeseseeeneenes 148 Configuring FSA4000 Dynamic System Resilience Data ccccccessecseesseeseceseeseceseeseceeeneeesenteeereens 148 Saving an Existing FSA4000 Configuration Tool Project Under a New Name eeeee 148 Installing the Redundant FSA4000 FEP cceceeeccessesecescesecesceeeeeceseeeeceseeseeeseeeaeeaeecaeenneeaees 149 Configuring FSA4000 RTUs with Redundant FEP Configuration 150 Configuring the Redundant FEP to Use the Backup Core IV and D Data Service 0 151 Chapter 5 FSA4000 Optimization ccccscccsssssesscsssccsscsceccssscssssssessssees 153 Optimizing FSAA000 Systems enn eR Seice nts Seas he ER ee RP ee ne i 153 Chapter 6 FSA4000 Oper atioiiscccsicccivcsscsssssseccsnsscccsssscenasssstessssesssenccssssacc sscssess LOD Getting Started with FSA4000 exci Sete einen eens ae ee 155 Loading the Application cccccesccsccesssescesseescesceeceseeeeeeseeeecseesnecseesaecaecnseceessesereseseeseseeeeeeseeeseeaeeeaes 155 Logting OMe hoses chet ok eh se ectees E Ret ees ese ee SE eee Ra ns eee eR eS 155 System Menu Barres esc ateliescidecegisnczecdeicudyeedentcla cutee odiecodatunadege ds shu E A A ETA 155 Main Alerting Screen arenen ee aoe O ene Sete ae ished WS aes oe eos Se eee 156 Station and Command Selection c
152. eeneeeeeeneees 76 Configuring the Windows Operating System cccceccesceseeeesceeseeceseceeeeeeeeeseeceaeceeeseeeenseeeaeens 717 Installing the Port Expansion Unit USB Serial Hub Driver s ssssssssseesessesesssesersessrsersessesessseseeses 79 Installing Microsoft SQL Server 2005 Standard Edition 0 cccecceeccecsceesseceeeceeeceeeeeeseeenseenseensees 80 Installing the Wonderware ModbusSerial DAServer cccccccceceseceseceeeeeescecaeceeeeeeeeeseecsaeeneenees 81 Installing the Wonderware DAServer Runtime Components Upgrade 0 ceecceesceeseeeteeeteeeees 82 Installing Wonderware In Touch sisccsisescessenssnvenssnsncesinceeesmensennasenssanenananeesnnesoatensssanessauvsaeunnaannaenacsines 84 Uninstalling Wonderware InTouch i ssssscssceaistunsvavexsnsacsa sesnsaiieedseavetens Avurushediatnctne abinexcousanmnsinives 85 Installing the Wonderware In Touch License 1s ccs cniicecussderanen eames 85 Installing Wonderware SCADA Lani x scssaccsesecadussdewstege si tavaniardetassaanntansorentelacstauissataenteaancnivelaiess 86 Installing the Wonderware SCADAIarm Patch ceccccssecesecesecseecesseeceaeceeeenseeesaeecsaecnaeeneeeenaeees 87 Installing the Wonderware SCADAIarm License File cc ce eccceccceeeceeeceececeseceeeeeeeeesseeesaeeneeeeees 87 Configuring the Wonderware InTouch Alarm DB Logger 0 0 cccceeceeecceesceeeeceneceeeeeeseeesaeenteenees 88 Renaming the Administrative Account iscnniaccscstiasssieadocesanid
153. eeseceeeeeeseeeeeereres 103 Uninstalling the ACE3600 System Tools Suite STS c ccecescsseesecerceseceseeeeeereeseeeeeeseeneeeaes 104 Installing the ACE3600 System Tools Suite STS ccccccssesseceseeseceeeeceeceeceeeseseeeeereneeeaes 105 Installing the ACE3600 System Tools Suite Service Pack cceseesceseesceeeeseeseeeeeeeeeseenees 105 Installing the FSA4000 Configuration Tool Upgrade ccecceesescesseceecesecesceseeeeseteeerenseeeeeees 106 Removing Old FSA4000 Configuration Tool Component cccccecceescesseeseeeeeesecseeeeensensees 107 Installing FSA4000 Core Applications ccceccecscesseesecsseesecceesecaceeseceecseceeseseserenseseeeeseenneenes 108 Uninstalling Adobe Readet ccceeccesseessenseesceseeesecseecaecsceaeceaeesecseseeceeeeseseeeeeeeeaeeseeeneeaeeaees 109 Installing Patches from the MOTOPATCH for Windows OS CD ceeeesesseseeeseeeeeeeeceseneees 109 Installing MOTODST Locally ececceeseescescessceseeesecaeeesecaeesaecsaeaeceeenseceecesesrenseseeeeseenneeaes 111 Configuring the InTouch Alarm Printing Option cccccescesscesceseceseeeeeeseeeeecaeeseeceeeaeeeensees 112 Re Configuring Wonderware InTouch Alarm DB Logget ccceeecceesceeeeeeceeeseeteeaeeaeeeeaeees 116 Configuring the MDLC Formatted Buffer Size for the FSA4000 Configuration Tool 117 Configuring the FSA4000 Alerting Center Computers ccecccscceseceeceseeeeceneeeeeeeeeeeeeseeneeenes 118 Configuring the F
154. eesvinederesnaeee inti aiceaeetae 89 Installing FSA4000 Users and Groups ccsccsssscsscsssccssscsssecessscssncsssccssessnsecssecssscseansensnesenesencess 90 Installing the InTouch Configuration 4acascsncacssnedanconssnaneananesecanssncnesnendsncwennsnntenenedeeesernsaenrentencennannies 91 Uninstalling the InTouch Configuration sar sarrtsienacsudcniraiierersnscici andstneeubedanentennabeeismncsanapsineensotauienaavens 92 Installing the FSA4000 Dispatch Software Application ssssssssssssesessssesesssesetsrssesrsessesresssserees 93 Configuring the Wonderware ModbusSerial DA Server for FSA4000 Dispatch Software 94 Installing SQL Server 2005 Configuration sissis siessesieadedackceaisanshnexssaisncesediandessenndesenisactiansadanasanons 95 Installing the FSA4000 Report Generator 0 cccccccesceesceesseceseceseeeeceeescecaeceecseneesseecsaeceeeeeeeenaees 96 Installing ACE3600 System Tools Suite STS 10 50 c cccssicscsssssccsasesssssssevesessstassesssnesdestescseseeniese 97 Installing the FSA4000 Configuration Tool cccccscccesscesscsesceescecsseceecseeeeeacecsaeceaeeseeeeeaeecaeenes 98 Installing the FSA4000 Configuration Tool InTouch AMC Server License ceeeeeseeeeeteeeeee 99 Installing the FSA4000 Configuration Tool InTouch ALC Client License 0 ee eeeeeeeeeteeeeeeee 99 Installing the FSA4000 Configuration Tool CAD Interface License 0 0 0 eee eeeeceeeeceneeneeeneeeeeees 100 Installing the FSA4000 Conf
155. efer to your Motorola contact for further information Trademarks MOTOROLA MOTO MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings LLC and are used under license All other trademarks are the property of their respective owners European Union EU Waste of Electrical and Electronic Equipment WEEE directive m The European Union s WEEE directive requires that products sold into EU countries must have the crossed out trash bin label on the product or the package in some cases As defined by the WEEE directive this cross out trash bin label means that customers and end users in EU countries should not dispose of electronic and electrical equipment or accessories in household waste Customers or end users in EU countries should contact their local equipment supplier representative or service centre for information about the waste collection system in their country 6871024P60 A November 2013 Send Feedback Contact Us Motorola Solution Support Center The Solution Support Center SSC is the primary Motorola Solutions support contact Call e Prior to any software reload To confirm troubleshooting results and analysis prior to removing and replacing a Field Replaceable Unit FRU and Field Replaceable Entity FRE to repair the system For Phone Domestic Calls 800 221 7144 International Calls 302 444 9800 North America Parts Organization For assistanc
156. egins In the InstallShield Wizard Completed dialog box click Finish Uninstalling Adobe Reader When and where to use Follow the procedure below to uninstall any previous instances of Adobe Reader software that may be present on your system before installing Adobe Reader in order to access the customer documentation for the ASTRO 25 system Procedure 1 5 To log on to the server or client do the following a Inthe User name field type the appropriate user name b In the Password field type the appropriate password Click OK Open the list of programs e Ifthe operating system is Windows 2008 or Windows 7 from the Start menu select Control Panel Click Programs Click Programs and Features Click Uninstall or Change a Program If the Control Panel is in classic view click Control Panel Home first e Ifthe operating system is Windows 2003 select Start Settings Click Control Panel Double click Add or Remove Programs e Ifthe operating system is Windows Vista from the Start menu click Control Panel Double click Programs and Features In the Add or Remove Programs Programs and Features window select Adobe Reader from the list and click Remove or Uninstall If the operating system is Windows Vista or Windows Server 2008 if the User Account Control dialog box appears click Allow or type in the administrator password for the account displayed depending on the prompt command and then click Yes Click Fini
157. en applications Insert the appropriate MVOTOPATCH for Windows CD in the optical drive of the Windows client or server Navigate to the root of the CD Double click the MOTOPATCH exe file A U N Note If User Account Control UAC is enabled on the Windows Server 2008 server or the Windows 7 client click Allow to continue 5 Inthe The End User License Agreement dialog box click I Accept In the Enter credentials with administrative privileges perform the following actions a Inthe Username field type the appropriate username b In the Password field type the appropriate password Click OK 7 When the MOTOPATCH dialog box appears with information about your system click Patch Step result The installation begins 8 Perform one of the following actions e Ifa dialog box appears asking you to reboot now click Yes e Ifa message appears in the MOTOPATCH dialog box that the installation completed successfully and reboot is needed click Reboot Caution Certain patches may require a reboot before they can take effect Also some patches may A require a secondary patch to be installed after an initial reboot In this case the application shows that a reboot is needed Motorola recommends that you always reboot the computer to ensure proper installation of patches 9 Remove the MOTOPATCH for Windows CD from the optical drive Click Exit OS Versions and Matching MOTOPATCH CDs and DVDs The following table shows which versions of
158. ence General Announcement may be available When pressed enables transmit of voice alert to an assigned talkgroup When released no voice is transmitted If the FSA4000 Dispatch Software failed to communicate with the console application the APB button is disabled and a lightning icon appears above the button E Note This element applies to the ARTA feature and APB transmit mode only TALKGROUP The talkgroup assigned to the dispatcher for voice alerting during PA Can be exclusively assigned to the dispatcher or shared with other dispatchers If the FSA4000 Dispatch Software failed to communicate with the console application when the FSA4000 system is configured for the general transmit mode a crossed out lightning icon appears on the screen 7 Note This element applies to the ARTA feature only In a system where the number of stations requires more than one display page click on the BACK NEXT button in the bottom of the screen to scroll between pages Starts sending the alert sequence to the selected stations Stops sending the alert sequence to the selected stations The PA time bar shows that the voice channel is open The number of seconds remaining are displayed next to the PA time bar Important The PA can be stopped by pressing the stop PA indicator on the PA time bar Software displays the talk bar at the top most not focused pop up window when the PA is activated in addition to the embedded
159. ents in the system all the dispatch activity alerts interrogations and so on can be viewed by using the System History option The System History displays details of all alarms and events since the system start up Interrogate Displays the Interrogate screen The names on the link buttons reflect the link type e Manager Displays the Manager screen A manager can define the following dispatcher options Enabling Disabling dispatcher permissions Assignment of apparatuses Changing the default sequence configuration Changing the PA mode Setting the PA mode for all clients a client can later change it locally if it has the right permissions Setting the default sequence for all clients a client can later change it locally if it has the right permissions Note If you are logged on as a dispatcher the Customization tab replaces the Manager tab If you 7 have the right permissions selecting the Customization tab allows you to change the PA popup mode and default sequence locally Log Out Displays the Logout popup This command allows the user to log out of the system Main Alerting Screen The Main Alerting screen displays all the fire stations in the system and their associated indications for availability communication link status and alarm status The Main Alerting screen is different for the Zone layout Non Zone layout Non Zone layout with Multi Zone GUI and Zone Non Zone layout with Apparatuses Station an
160. er Connection Select which Zone speakers 1 6 are to be connected to the ACT module Can be either to the Auxiliary by default or the Primary Amplifier 1 6 Zone buttons Toggle buttons used to set each Zone speaker to either the Primary closed relay or Auxiliary open relay Amplifier Set All to Primary Button Sets all six speakers to the Primary Amplifier Set All to Auxiliary Button Sets all six speakers to the Auxiliary Amplifier Test Box Performs the tests of the ACT Module features Current Output Displays the current output from the ACT Module ACT Communication Log Displays all commands and responses sent over the Comm Line Clear Clears the entries in the ACT Communication Log Front End Processor FEP An FEP is a CPU system located at a control or dispatch center with a radio and or IP connectivity to all remote fire stations An FEP provides the connectivity between RTU and alerting computers CAD ALC and AMC The FEP receives messages such as alert requests from the alerting computers and sends them to the RTUs located at each fire station In addition the FEP contains a database with information for the status active inactive AC power failure and so on of each RTU in the field The FEP is based on the ACE3600 hardware platform The FEP connects the ASTRO 25 IVD system and ACE3600 RTUs with the AMC and ALC It communicates with the GUI application It receiv
161. er query batch files do not exist then proceed to step 18 e Otherwise this procedure is complete 18 Open Notepad e Ifthe operating system is Windows 2008 open the Start menu and type Notepad in the Search Bar Press Enter e Ifthe operating system is Windows 2003 press the Windows icon key R in the Run dialog box and type Notepad in the Open field Click OK 19 Enter the command in the ALC file typed in as a single line including the quotation marks e Ifthe operating system is Windows 2008 type S Program Files x86 Wonderware In Touch ALMPRT EXE SUserProfile Documents SCOMPUTERNAME query ALC e Ifthe operating system is Windows 2003 type SProgramFiles Wonderware InTouch ALMPRT EXE SUserProfile My Documents SCOMPUTERNAME S query ALC Note SCOMPUTERNAME S query ALC is the name of the Alarm Printer Configuration file that was saved in step 14 and the name of the Alarm Printer Configuration file that the Alarm Printer will start with 20 Save the file a Select File Save As b Type the file name OpenAlarmPrinter Query bat in the File Name field and click Save Send Feedback November 2013 6871024P60 A FSA4000 Installation 115 e Ifthe operating system is Windows 2008 the file name is SUserProfile Documents OpenAlarmPrinter Query bat e Ifthe operating system is Windows 2003 the file name is 3UserProfile My Document
162. erator Click OK 2 Back up the configuration files Send Feedback November 2013 6871024P60 A 3 FSA4000 Disaster Recovery 187 a Inthe FSA4000 Report Generator folder select the FsaRepGenConf xml and FsaRepGenData xml files and press Ctrl C b Navigate to the backup location c Select the directory where you want to copy the files d Press Ctrl V to paste the files 7 Note Multiple files can be selected by clicking them while holding Ctrl key Close the Windows Explorer Backing Up the FSA4000 Dispatch Software Configuration When and where to use Follow the procedure below to back up the FSA4000 Dispatch Software configuration 7 Note e While performing this procedure you need to be logged on locally to the AMC as motosec or to the ALC and consoles as secmoto e Save the backup files either on a network location that is accessible during upgrade disaster recovery process or removable media which is allowed by the organizations IA policies Procedure 3 4 5 Close all applications Navigate to the FSA4000_ InTouch folder on the AMC or ALC e Ifyou are on Windows 2003 Windows XP or Windows Vista navigate to C Program Files Motorola Public Safety Fire Dispatch FSA4000 InTouch e Ifyou are on Windows 2008 or Windows 7 navigate to C Program Files x86 Motorola PublicSafety Fire Dispatch FSA4000 InTouch Select the Data folder and press Ctrl C Navigate to the backup location wh
163. ere you want to store the folder Press Ctrl V Backing Up the Alarm DB Logger Configuration When and where to use Follow the procedure below to back up the Alarm DB Logger configuration 7 Note This procedure is for AMC only This procedure is for systems with the FSA4000 Alarm Printing option only While performing this procedure you need to be logged on locally to the AMC as motosec Save the backup files either on a network location that is accessible during upgrade disaster recovery process or removable media which is allowed by the organization s IA policies Procedure 1 From the Start menu select Programs All Programs Wonderware InTouch Alarm DB Logger Manager Open the Alarm DB Logger Manager Configuration dialog box Ifthe Settings button is enabled click Settings Ifthe Settings button is disabled click Stop and then click Settings Press Alt PrintScreen 6871024P60 A November 2013 Send Feedback 188 FSA4000 Disaster Recovery 4 Open Wordpad e Ifyou are on Windows 2003 or Windows XP press Ctrl Esc press the Windows icon key R and type wordpad in the Open field Press Enter e Ifyou are on Windows 2008 Windows Vista or Windows 7 system press Ctrl Esc type wordpad in the Search field Press Enter Step result The WordPad application window appears Save the settings in the Wordpad file a Press Ctrl V to paste the copied settings screen b Select File
164. erting LAN Computer ALC Disaster Recovery The Alerting LAN Computer ALC is a Windows PC that is equipped with InTouch Runtime Software and the FSA4000 Dispatch Software This section provides information on recovering the ALC as part of disaster recovery Recovering the ALC When and where to use Follow the process below to recover the ALC 7 Note Perform the steps in this procedure only if the device is still accessible and the option or feature is in use Process 1 Ina K core system back up the local hosts file See procedure Backing Up the Local Hosts File on page 183 2 Ina K core system back up the NTP configuration See Backing Up the NTP Configuration on page 183 3 Back up the Wonderware license file See Backing Up the Wonderware InTouch License and SCADAlarm License File on page 186 4 Back up the FSA4000 Report Generator configuration See Backing Up the FSA4000 Report Generator Configuration Files on page 186 5 Back up the FSA4000 Dispatch Software configuration See Backing Up the FSA4000 Dispatch Software Configuration on page 187 6 Back up the Windows screen resolution See Backing Up the Windows Screen Resolution on page 191 7 Unlock and lock the HP Switch Port Refer to the MAC Port Lockdown manual 6871024P60 A November 2013 Send Feedback 182 FSA4000 Disaster Recovery 8 Install Microsoft Windows Vista Business Edition with SP2 or Microsoft Windows 7 with SP1 using MOSI See Installing Window
165. es 112 Re Configuring Wonderware InTouch Alarm DB Logger 0 cccceecceesceesseeeeceeeceeeeeeseecnaeeneenees 116 Configuring the MDLC Formatted Buffer Size for the FSA4000 Configuration Tool 117 Configuring the FSA4000 Alerting Center Computers ccccccecsseceseceeeeeeseeceseceeeeeeeeeaeeeaeens 118 Configuring the FSA4000 Apparatuses ccccccecsseceseceeseeeseeeseeceseceeeeeaeecsueceaeeneeeenseecsaeenseenees 118 Configuring the FSA4000 Auto Remote Talkgroup Assignment ARTA cceeceesceeeteeeeeeeees 119 Creating the CSV Eile sroine teia e EE E EE aera ae nvm eee 120 Loading the FSA4000 InTouch Database accctcacarcdcssenndcnmiesantnaciendnn eae aeenlamnaaiaiss 121 Configuring the MDLC Formatted Buffer Size for the ACE3600 STS sssiosssssssesssssessssesrssesssee 122 Configuring thre Local Hosts File ixcxcssiassecsnnnsnsierevudaccennesssavuateasensansndas ened esananensceneatectnaaveatusensbaverns 124 Configuring Network Time Protocol NTP csccsorsnsssazinsdsdhavasventasinsdounttessvastbstastanudssbiwwnaduavseuentss 125 Starting the FSA4000 Dispatch Software scigicesspncascsisteancseenlorssteldexayiiniaracetlgassaaedensiaaadansteidenesiaive 126 Switching the AMC to the Redundant FSA4000 FEP s sssssssssesesssesssessessresseesesesssresresrrssesseserse 126 Switching the AMC to the Main FSA4000 FEP ecssssescsceesceseeeceseeseesecaeeeecneeeeceaeeeeeaeeneeaeeas 126 Configuring Window Color and Appearance
166. es alerts answers interrogation requests It also sends and receives data alerts and interrogations to and from all RTUs The FEP communicates in MDLC Motorola Data Link Control to the RTU It also stores the data in a table that is accessible either through the RS 232 CAD protocol or the RS 232 protocol MODBUS The FEP also provides 6871024P60 A November 2013 Send Feedback 44 Fire Station Alerting Description connectivity to the CAD system using Motorola Fire Dispatch Protocol MFD P The FEP receives messages such as alert requests or formatted unformatted text messages from the CAD systems Next it sends them to the ACE3600 RTUs in each fire station In addition the ACE3600 FEP contains a database with information about the status of each RTU in the fire stations The information includes active inactive AC power failure and so on Figure 15 Front End Processor FEP Module on page 44 shows an FEP module Figure 15 Front End Processor FEP Module Power Supply ACE 3600 CPU FSA_FEP_Cabt Backup ACE3600 FEP The FSA4000 subsystem provides an optional backup ACE3600 FEP If the primary ACE3600 FEP fails the dispatcher operator can manually switch to the backup ACE3600 FEP using the FSA4000 Dispatch Software For Dynamic System Resilience DSR systems two FEPs are required for each zone one for the primary core and one for the back up core A maximum of six FSA4000 FEPs are supported per subsystem either single or
167. escesdtesscsaiaevadedeadeleadedstescdedectstecdd arene oadeey 44 Fire Station Control and Status Tracking ccceccesccescesscescesseesceeeeeeceseceeeeseeeeecaeecaeeseeaeenaeeasens 44 Tracking Last Alert d ID oins ai iat dit dines cient E EEEE E EE dn Guanine 45 Interrogation Check of Fire Stations Commumication cccceccescecseseceeceeceeceseeeeceseeereneeeneeees 45 Automatic Daylight Savings Time Adjustment cccccceseesseesceeeeescesceeeceseeeeecaeeesecseeeaeeneeeaees 45 Front End Processor Alerting Sequence cccccecceeseesceescesseseeeseeeeecaeesaecseesaeceeeeaeceseesereeteeeneees 45 Alerting Master Computer AMC tsccsccceccseccecescedsaceccecescscseceensdadecdectsdsceadtesadedecvecestecsteucdeseudaceceecatdnceese 45 Alerting LAN Computer ALC ccccccscscsssessceseeesceseeseecseeeeecaecsaecaeesaecaeceaecaesasesseseseseseseeeeeeaeeeseeaeeeaes 46 Computer Aided Dispatch CAD sareen insener EERS E E E Eea NEEESE 46 Vore Rad Onnee canes evs A a E A a E 46 S C E E E EE EEE e E E E E E a ean ian 46 RAMET ana ae E E E EE A E E N 46 FSA4000 Aux VO System Equipment ccccccccsssssssssessssnsesssconsssesescsaecesesseesseesseesesnsestsenseseeseessnecensseesenssasens 46 Alerting GUI Application cccccccecscessessecceesecsecaecsecesensecsseeseceseeeceseeceeeaeeeaecaeesaecsaeaaeseceaeeeeeeeesereeas 47 PEP D O E E iced oses ioscs coves dads cuncedescstencstes io E AE E E E E E E 47 Aux TOPAN ni E E N E
168. escesseesceseeesecacecaecssesaeceseesececneeenseeeereees 188 Copying the Database Backup File cccscecescsssessesssesseessessscnsonssonssensscssececoeserecsessseessesssestsensessenes 189 Backing Up the SCADAIarm Configuration ccccccceesecseceeceeceseeseceseeseceseeseceeeeeeeseeeeeeaeeseecaeeseecaees 189 Backing Up the InTouch Alarm Printing Option Configuration c cccccscssseceeceseeeeeeteeseceseeneensees 190 Backing Up the Windows Screen Resolution cccceccescessecseeeceecesecesceeeeceseeeeceseeeeceaeeeaeeaeeeaeeneeaees 191 14 Contents Restoring the Wonderware License File cccccesesscescessceseeeeeeseeseecaeeseecseesaecneceaeceesesesreesesereeseeeneeats 192 Restoring the SCADAlarm Configuration ccccccescesesseesseesceseeesceseecsecaeecaecesesaecsaeesecneeeseeneeeeeeeeeeaes 192 Restoring the FSA4000 Dispatch Software Configuration cccccceesceseesceceesceseeesecaeeeseceeeseenseessens 193 Restoring the FSA4000 Dispatch Software Run time Configuration cess sesecceseeeeeecescneeeeeeeneens 194 Restoring the FSA4000 Report Generator Configuration ccccecesecesceseeeeceseeeeceseeeeceseeneeeaeesseeseenaes 195 Restoring the FSA4000 Configuration Tool Projects ccccesesccessesecescesecesceeeeeeeeeeeeceseeeseeaeeeneeaeecaees 196 Restoring the InTouch Alarm Printing Option cccceeseesceescesceeeceseeeeeeseeesecaeesaecaaeaecneceseeeseeeeereees 196 Restoring the
169. esieaacwvsgrndebvssustesnebierusediastoncasudiesciiceusstnees 183 Backing Up the FSA4000 Configuration Tool Projects cccccccccesceeeeeeeeeeeeceeeceeeseeeeeeeeenaeens 184 Backing Up the FSA4000 Dispatch Software Run Time Configuration 0 eeceeceeseeteeneeees 185 Backing Up the Wonderware InTouch License and SCADAlarm License File ceeeeeee 186 Backing Up the FSA4000 Report Generator Configuration Files 20 0 0 cesseeseeeeceseeeeeeneeeeeeeees 186 Backing Up the FSA4000 Dispatch Software Configuration cccesesseeseeeeeeeeeeeeseseeneeeneeenees 187 Backing Up the Alarm DB Logger Configuration ccscsccicesnsiccnsvivndasassateanastusdecsssandeaienedasaserbeestnebns 187 Backing Up the Historical Alarms Database 000 ccccccecccceeeesceesceceseceseeeeeeeeseecueceseeeeeeenaeeeaeens 188 Copying the Database Backup File pcaccssscciasscdacssssahsaseatsceautabanccunoaiiexnasshecteatasudveataiexenbiddecusssabactens 189 Backing Up the SCADAIarm Configuration cccccccecsceessecsseceeeeeeeeeeseecsaecnseeeeeeensaecnaeeneeneaes 189 Backing Up the InTouch Alarm Printing Option Configuration cccccccsseeeseceeeeeeeeeeeeeeeeens 190 Backing Up the Windows Screen Resolution ssciecsinvescassnceiseassinsissuacedeiseveaiansstncdiamea ee eae 191 Restoring the Wonderware License File lt cssiseccssassseeseocnaoesanhcpatseiinace soaksntennnssiaass ta neesoasacelacheesnads 192 Restoring the SCADAlarm Configuration c
170. etes wees ecient a a E E E ENE 69 Mounting the ACT Module on the ACE3600 RTU Chassis ccccescesscescesseesceeeeeeeeseeeseeseeeses 69 ACT Module Wiring in an FSA4000 System ee ecceeccesceesecsceeseceseesececeseceeeeesaeeneeereeseeneeenes 69 ACE3600 FEP Installation cccccecsecssesecsceeseceeceseceeceseseceseeeceseeeaceseecsecaeecaecsaesaeceaecseceeeseeseseeerseneeats 69 FEP VO Installation FSA4000 Aux D O eeceesessescssescseeseseeseseaeseeacseeaeeecaeeecaeeecaesecaeecaeeaeaeeaeaeeaeeneas 70 PrinterIns tallation 4034 es sect ddedek ae eee acess cess ehesoetd cfd tats E Nee een 70 FSA4000 Software Installation menes Saersetictsce piece ENE Abe cessiehe EE a teen beck ne R 70 FSA4000 Software Requirement c cccccesecsscesseeeceseeeecesceseceseeseeeaeeeeecaeeseecssesaecsecaecesesesereeeenseeneesss 70 Application Versions e a esa cask Has ee SR AE Ree E 70 Installing AMOS 5 4 Ae asta ek te tect Se ees Re a Sls SE LIES 8s og he es Cased ee 71 Installing Windows Server Using MOSLI ccccssessesseesecesceeceeceseeseceseeeeceseeeeceseeesecaeeenecseaees 74 Installing External Modem Drivers cccccecceescessesseesseesecsceesececesecueenseceecsseseeeeeceneeaeeeseeseeeaeenaes 75 Installing the Digi EdgePort USB Driver On Windows Server 2003 cecssesesecseeeeeteeeeeeees 75 Installing the Digi EdgePort USB Driver On Windows Server 2008 76 Contents 11 Configuring the Windows Operating System
171. ettings Using the Windows Supplemental CD in the Windows Supplemental Configuration manual 7 Note This process is obligatory for K core systems and optional for other systems e Reboot the AMC ALCs and the consoles f Load the FSA4000 InTouch database on the AMC ALCs and the consoles See Loading the FSA4000 InTouch Database on page 121 7 Note This process is optional 4 Configure the DNS Suffix and DNS Server List Refer to the Configuring DNS Suffix and DNS Server Addresses List on Windows Based Devices section of the Authentication Services manual 5 Configure the Windows Event Logging Client Refer to the Configuring Windows Event Logging Clients section of the Centralized Event Logging manual Note This procedure is not applicable for K core systems or FSA4000 client software cohabited on dispatch consoles 6 Start the FSA4000 Dispatch Software on the AMC ALCs and the consoles See Starting the FSA4000 Dispatch Software on page 126 Closing the FSA4000 Report Generator When and where to use Follow the procedure below to close the FSA4000 Report Generator on ALCs and consoles Important The FSA4000 Report Generator must be stopped and closed on all ALCs CENTRACOM Gold Elite Consoles and MCC 7500 Consoles before the AMC is upgraded and must not be restarted until it is upgraded following the AMC upgrade Procedure 1 Select File Exit in the FSA4000 Report Generator window 2 When the exi
172. evendengtesancnaerenntxts 52 Table 7 Z420 Workstation Specifications sssssseseeseseseesseseresesstssessessesstssesstesersresseesesensseesee 54 Table 8 Hardware Specifications of the Z400 Workstation ssssssssesssssessessesersessessesseseesesseseese 54 Table 9 Stations Assigned to Groups siaicsssssniesenisecssasicanssnnenacessdivnteiiog Seuisiatanaesesconcerasieludecaiacassaiands 6l Table 10 Application V CrstOns scsccciasersaksateiesssekansabaresseduaaceiaohvnteseas R EA aa e EEE Eaa 70 Table 11 OS Versions and Matching MOTOPATCH CD DVD Versions cceseeteereeeeeees 110 Table 12 FSA4000 Report Generator Alarm Printing Options ccccccceesseeeseceeeeeeeeeeeeeeaeens 115 Table 13 Characteristics of alert sequences in both Zone layout and Non Zone layout 157 Table 14 Main Alerting Screen Display Elements Description c ceceeseeseeeeceeeeeeeeneeeeeeerees 158 Table 15 Change Status Screen Display Elements Description ccceecceeseesseeeteceteeeeeeennees 159 Table 16 Apparatuses Assignment Screen Display Elements Description ceeeeeeeeeteeeeee 159 Table 17 Station Information Screen Display Elements Description ccccesseesteeeteeeeeeeees 160 Table 18 Special Control Screen Display Elements Description 0 ccccceecseesseeeteceteeeeeeeenees 163 Table 19 Levels and Description for Troubleshooting Using Error Logger Diagnostics 170 Tabl
173. exist with ARTA in ASTRO 25 7 x systems e Only a single active FEP is supported Optionally the single FEP can be provided with a backup unit redundancy e FSA4000 Client Software should be cohabited on consoles e The Console dispatch software must be run in the background e FSA4000 Dispatch Software Alerting Master Computer Alerting LAN Computers is also required for an FSA4000 subsystem based on Computer Aided Dispatch CAD interface only e Day Night mode and Battalion Chief functionality are not available Note An alert talkgroup is assigned per dispatcher Therefore in the presence of talkgroup availability the system may experience issues when the number of talkgroups is less than the number of the dispatch positions Thus it is recommended that the number of talkgroups be at least equal to the number of dispatch positions In a dual voice alert mode the voice radio transmits on two talkgroups so that there is not a single point of failure for the configuration of radio talkgroup Although it is optional in the FSA4000 system the dual voice alert mode is strongly recommended for maximum reliability The Day Night mode and Battalion Chief functionality are not supported when the ARTA feature is enabled because their nature is different ARTA is based on assigning a different talkgroup per voice call whereas Day Night mode and Battalion Chief functionality are both based on hearing all voice calls in the subsystem So if the tal
174. ext In the Wonderware DAServer Runtime Components Upgrade Setup window click Next In the License Agreement dialog box select the I accept the License Agreement option Click Next 10 In the Admin Installation Warning Notes window click Next 11 In the Upgrade Information window click Next Step result The installation begins 12 When the DAServer Runtime Components Upgrade has been successfully installed dialog box appears clear the View Readme checkbox and click Finish 6871024P60 A November 2013 Send Feedback 84 FSA4000 Installation 7 Note If a Restart dialog box appears click Yes Installing Wonderware InTouch When and where to use Follow the procedure below to install Wonderware InTouch on the AMC ALC and consoles 7 Note This procedure is for new installations and disaster recovery While performing this procedure you need to be logged on locally to the AMC as motosec or Administrator if motosec is not yet defined or to the ALC and consoles as secmoto The User Account Control dialog box may appear If required type the administrator user name and password Click Continue or Allow or OK or Yes to continue Use the username you logged on with as the administrator user name If necessary uninstall previous instances of Wonderware InTouch See Uninstalling Wonderware InTouch on page 85 Procedure 1 Close all running applications 2 Insert the FSA4000 Configuration Application S W or
175. f communications to the primary FEP fail you switch to the backup FEP manually e Multiple Redundant FEPs An FSA4000 system can have up to six sets of redundant FEPs for a total of 12 FEPs per system Note The redundant FEP and multiple redundant FEP layouts are not supported in the FSA4000 Aux I O configuration Front End Processing Alerting Features The FSA4000 allows the operator to proceed with the voice alert immediately after the fire stations receive the transmission In the case where the alerting system initiates a signaling tone before a voice alert the voice alerting commences after the signaling tone is complete The system starts a poll within a second after the command has been sent The polling confirms whether the command sent to the station or stations was successful If a station did not receive the alert transmission a last command fail status message is displayed on the alerting screen Send Feedback November 2013 6871024P60 A FSA4000 Theory of Operation 65 The following are the FEP alerts e Remote station alerting The FEP supports remote station alerting to all relevant stations and zones e Last command failure Following an alert the FEP supports last command failure indication in case a remote fire station did not receive the alert e Communication status for alerted stations Following an alert the FEP supports the communication status failure indication with each of the alerted fire stations
176. fined in the FSA4000 Configuration Tool for example Alert or WAKE UP during system setup In Station Non Zone layout systems up to eight Dispatcher Alert sequences may be available Press the preferred alert sequence button toggle from the bottom of the screen to select In a zoned system the operator can select the sequence for one of the five zones for example Truck Medic Engine Pumper etc Next the operator can send the zone selection to the selected stations by pressing the Start button The operator can also select the Alert All button to alert all five zones All alerts are mutually exclusive which means that only one alert is sent to a zone or a multitude of zones at a time The application automatically deselects the old sequence once a new one is selected In Zone layout systems only one Dispatcher Alert sequence is defined This sequence does not appear on a button and is the default without being selected An optional General Announcement sequence if defined may also be available To select the General Announcement sequence press the General button The General Announcement sequence is transmitted instead of the Dispatcher Alert sequence If no General Announcement sequence is defined no sequence buttons appear on the screen Alert Sequence Table 13 Characteristics of alert sequences in both Zone layout and Non Zone layout Zone layout systems Non Zone layout systems e Only one Dispatcher Alert
177. folder a folder with the highest xxx value 5 To delete the previous Projects folder select the Projects folder and press Shift DEL Note If the User Account Control dialog box appears but required information is not entered the dialog box closes and the delete operation is canceled In this case press Shift DEL again 6 Press Ctrl V dialog box closes and the paste operation is canceled In this case press Ctrl V again Important You must configure every FEP and RTU device in the system using RTU Configuration 7 Note If the User Account Control dialog box appears but required information is not entered the Y on page 139 The procedure must be executed even if there are no changes in the project configuration Restoring the InTouch Alarm Printing Option When and where to use Follow the procedure below to restore the InTouch Alarm Printing option Send Feedback November 2013 6871024P60 A FSA4000 Disaster Recovery 197 7 Note This procedure is for the AMC only This procedure is for systems with the FSA4000 Alarm Printing option only This procedure is for disaster recovery While performing this procedure you need to be logged on locally to the AMC as motosec Procedure Navigate to the backup location where InTouch Alarm Printing configuration files are stored Select the InTouch Alarm Printer Configuration files and the Alarm Printer query batch files Press Ctrl C 7 Note The Alarm Printer Configu
178. for the built in database administrative SQL login in the New Password field Refer to the Accounts Passwords list for the default password to type The built in database administrative SQL login name is sa e Fields may not contain double quotation marks Retype the same password in the Confirm password field and click OK In the Settings for InstalISQL exe window click OK Send Feedback November 2013 6871024P60 A FSA4000 Installation 81 g Select File Execute installation Step result If this is an upgrade and the Microsoft SQL server was already installed on this computer the computer restarts after the installation process is completed The installation can take several minutes Proceed to step 6 If the Media Insert dialog box appears asking you to insert Microsoft SQL Server 2005 DVD into the optical drive perform the following actions a Verify that no USB device is plugged in There is no need to unplug USB devices of any other type b Insert the Microsoft SQL Server 2005 Standard Edition 32 bit For DVD Installations media Click OK 5e Important If the computer has more than one optical drive use the alphabetically first drive for example drive E if there are E and F optical drives installed in the AMC 7 Note Ifan AutoPlay window appears or Internet Explorer window starts close it Microsoft SQL Server installation can take several minutes If the Program Compatibility Assistant window appea
179. g solution MACH Alert System Overview MACH Alert is a fire station alerting solution from DcR Engineering Services Inc that can be integrated into your ASTRO 25 communication system The MACH Alert Fire Station Alerting system provides dual link reliability fire station monitoring and control This MACH Alert solution consists of an Alerting Interface Controller AIC Station Controllers SC and Dispatch Consoles The major components of the MACH Alert Fire Station Automation and Alerting FSAA system are shown in the following figure Figure 7 MACH Alert Fire Station Automation and Alerting FSAA System Diagram Fire Stations Station Existing Controller PA System LED Lighting Communications Center Alerting Interface Controller F 7 d Dispatch Consoles Communications Links Se 800 MHz Trunking 800 MHz Conventional UHF VHF Ethernet aie Cellular Satellite Remote Access Wireless Broadband Backup Dispatch Locations Command Vehicle IP Communications Link Data and Voice FSA_System_Arch_A 6871024P60 A November 2013 Send Feedback 34 Fire Station Alerting Description Alerting Interface Controller The Alerting Interface Controller AIC is based on the Motorola ACE3600 controller UL 508A certified located at the dispatch console sites mounted in a standard 19 equipment rack The AIC interfaces with the Computer Aided Dispatch CAD system the FSA Server existing FM two
180. gure 32 RIB to Radio Cable on page 206 ends with two wires one red and one black Connect the red wire to the SIG IN connector of the ACT module Connect the black wire to the GND connector of the ACT module See the connections in the top left hand corner of Figure 33 ARTA Kit Installed on ACE3600 Chassis on page 207 For more information on the ACT module see the FSA4000 ACT Module Owner s Manual Figure 32 RIB to Radio Cable Connection to ACT Ignition Pin Radio Accessory Connector 25 Pin lt Connection to RIB FSA_RIB_to_radio_cable Send Feedback November 2013 6871024P60 A FSA4000 ARTA Kit 207 RTU ARTA Connections Before turning on the power make sure that all RTU connections are correct for example antenna cable data radio cables as described in the ACE3600 RTU Owner s Manual See Figure 33 ARTA Kit Installed on ACE3600 Chassis on page 207 Figure 33 ARTA Kit Installed on ACE3600 Chassis ACT Data Radio Signal Cable Data Radio Module we Voice Radio Voice Radio to RIB to ACT a Radio Cable Cable FKN8614A FKN8614A By 7 A N ji Ignition lt Wire AMA 4 RIB to RTU Cable Cable FKN8612A RIB DC Power Cable FKN8613A Power Supply RIB RLN4008E CPU RIB to Radio Cable FKN8614A rTu Battery FSA_ARTA_on_ACE3600 6871024P60 A November 2013 Send Feedback
181. he alarms in that station lt Alarm Indicators gt The alarm indicators are shown for each relevant station in the system An alarm which is flashing requires an acknowledgement lt Status Indicators gt The status indicators are shown for each relevant station in the system Acknowledge All Used to acknowledge all alarms in the system FEP Communications Used to check the status of the connectivity communication between the AMC computer station and the connected FEPs BACK NEXT Group Name It is possible to have so many stations that the view requires more than one display page Click the BACK NEXT button on the bottom of the screen to scroll between pages Displays the name of the selected group Displayed in Multi Group Alerting GUI only Acknowledge Group Acknowledges all alarms in all stations that are assigned to a specific group Displayed in Multi Group Alerting GUI only Select Group Selects all stations that are assigned to a specific group Displayed in Multi Group Alerting GUI only System Reports Screen The following are the two options available on the System Reports Screen Send Feedback November 2013 6871024P60 A FSA4000 Operation 161 e Alarm Summary Summary of all current alarms in the system both acknowledged and unacknowledged e System History Details of all alarms and events since the system start up Once an alarm has been acknowledged
182. he entire voice message from the operator Formatted text message transfer The FEP supports formatted text message transferring to remote stations Maximum supported length of text is 500 bytes Unformatted text message transfer The FEP supports unformatted text message transferring to remote stations Maximum supported length of text is 500 bytes e Battalion Chief feature support If this feature is enabled the FEP can recognize the battalion chief location It is possible due to manual digital input DI operated by the Battalion Chief when entering the station The FEP also alerts its station and zone for every alert in the system The battalion chief feature is pre configured in the FSA4000 Configuration Tool e Apparatus assignment and status The FEP enables moving apparatuses between fire stations or rearranging them within a fire station The FEP allows the operator to receive an updated status of each apparatus in the system e Printer Aux I O interface The FEP logs any alert station alarm event and system activity to the Aux I O optional printer e Mapping FEP I Os In FSA4000 Aux I O systems the FEP allows mapping its DIs Digital Inputs to zones apparatuses sequences and stations and to assign its DOs Outputs to alarms events and indicators e Automatic Remote Talkgroup Assignment ARTA If this feature is enabled the FEP allocates a dedicated talkgroup for each alert 6871024P60 A November 2013 Send Feedba
183. he other side to the ACE3600 RTU For more details on the RIB installation see FSA4000 ARTA Kit on page 203 Send Feedback November 2013 6871024P60 A Fire Station Alerting Description 37 Figure 8 ACE3600 RTU POWER SUPPLY ERF CPU ACE3600 ACE3600_RTU Figure 9 Radio Interface Box with Bracket 6871024P60 A November 2013 38 Fire Station Alerting Description RTU Processing Functions The processing functions of the ACE3600 RTU are e RTU I O at the station e Manual acknowledgment e Local alerts e Alert processing e FEP communications Support of automatic talkgroup assignment to voice radios optional RTU I O Interface The RTU supports a 16 Digital Input DI and Digital Output DO interface The interface can be configured to support various input and output functions One input is designated on the RTU I O module for manual acknowledgment as required by NFPA National Fire Protection Association 1221 Acknowledge all voice dispatch alarms see Figure 10 ACE3600 RTU Input on page 39 to Figure 12 ACE3600 RTU Output Module on page 40 The RTU monitors the I O module If there is a failure an I O module failure is sent to the FEP The RTU inputs are e Digital inputs e Alarm status Local controls Manual acknowledgment Day night when using this feature the high level input from the PA must be wired to the normally open input and not to the normally closed input Local a
184. he stations are displayed per group and in a 4 group configuration they can be displayed by subgroups The screen then includes a Select group button and navigation buttons to choose the appropriate group to be displayed The Multi Group Alerting GUI is supported in single link and dual link systems 6871024P60 A November 2013 Send Feedback 162 FSA4000 Operation Note For the Multi Group Alerting GUI the Manager chooses the appropriate group with the Select group button Station Enabling Disabling The Alerting Center administrator Dispatch manager can disable and enable specific stations in the system A disabled station is not functional and is grayed out in all screens in the application for example the Alerting screen Enabling a station causes it to be operational again in the local Alerting Center 7 Note You can disable a station if at least one of the following conditions are met e A station becomes inactive but no configuration changes have taken place e You are working on a system with Alerting Center redundancy Link Enabling Disabling in a Dual Link System Only The Alerting Center administrator Dispatch manager can enable disable each link to each station according to system needs When a link is disabled the FEP does not communicate with that station through the disabled link Enabling a link signals the FEP to renew that communication link to that station Zone Enabling Disabling in a Zone Layout Sys
185. hird party applications 16 Install MOTODST locally See Installing MOTODST Locally on page 111 17 Install the Windows operating system configuration Refer to Applying Device Specific Settings Using the Windows Supplemental CD section in the Windows Supplemental Configuration manual W Note The procedure is obligatory for K core systems For all other systems you may decide not to perform this procedure to avoid the lengthy reboot time However it must be acceptable within your organization s policy to rely on the configuration being provided by Group Policy Objects on the domain controllers 18 Change the default Windows logon banner locally to customize it for your organization Refer to Changing Logon Banners Locally in the Windows Supplemental Configuration manual 19 Configure the Alerting Center Computers See Configuring the FSA4000 Alerting Center Computers on page 118 20 Configure the local hosts file See Configuring the Local Hosts File on page 124 21 Configure NTP See Configuring Network Time Protocol NTP on page 125 22 Load the FSA4000 InTouch Database See Loading the FSA4000 InTouch Database on page 121 23 Join the device to the domain Refer to Joining and Rejoining a Windows Based Device to an Active Directory Domain Using a Script in the Authentication Services manual 24 Start the FSA4000 Dispatch Software See Starting the FSA4000 Dispatch Software on page 126 Configuring Window Color and Appea
186. ick Install 9 When the InstallShield Wizard Complete dialog box appears select Yes I want to restart my computer now if it appears Click Finish Step result Installation is complete Installing the FSA4000 Configuration Tool When and where to use Follow the procedure below to install the FSA4000 Configuration Tool 7 Note For upgrade and expansion installation this procedure is performed only if the FSA4000 Configuration Tool was uninstalled from the previous installation as done for example for IA organizations For any ASTRO 25 System Release 7 4 7 5 7 6 7 7 7 8 or 7 9 original organizations that do not have the current version of the FS44000 Configuration Application S W media use the latest available version This procedure is for AMC and FSA4000 AUX I O systems While performing this procedure you need to be logged on locally to the AMC as motosec or Administrator if motosec is not yet defined The User Account Control dialog box may appear If required type the administrator user name and password Click Continue or Allow or OK or Yes to continue Use the username you logged on with as the administrator user name Procedure 1 Insert the FSA4000 Configuration Application S W media into the optical drive Note If the media does not open automatically you can navigate to the root directory of the optical drive and double click AutoStart exe If one or more security dialog boxes appear for each dialog
187. ick Next 4 Inthe Welcome dialog box click Next 5 Inthe License Agreement dialog box click I accept the terms in the license agreement after reading the License Agreement Click Next 6 Inthe User Information dialog box do the following a Inthe Name field type a name b In the Company field type a name Click Next In the Choose Destination Location dialog box click Next 8 In the Ready to Install dialog box click Install 9 When the InstallShield Wizard Complete dialog box appears select Yes I want to restart my computer now if it appears Click Finish Step result Installation is complete Installing the ACE3600 System Tools Suite Service Pack When and where to use 6871024P60 A November 2013 Send Feedback 106 FSA4000 Installation Follow the procedure below to install the ACE3600 System Tools Suite STS Service Pack 7 Note This procedure is for AMC and FSA4000 Aux I O systems This procedure is for new installations and disaster recovery While performing this procedure you need to be logged on locally to the AMC as motosec or Administrator if motosec is not yet defined The User Account Control dialog box may appear If required type the administrator user name and password Click Continue or Allow or OK or Yes to continue Use the username you logged on with as the administrator user name Procedure 1 Insert the FS44000 Configuration Application S W or FSA4000 Configuration Application
188. iguration Tool Redundant Dual FEP Option License 4 101 Installing the FSA4000 Configuration Tool Apparatus License 2 0 0 0 cceeceeeeeteceteeneeeneeeeeeeeeenees 102 Installing the FSA4000 Configuration Tool ARTA License 000 0 ceceeceeeceseceeeceeeeeeeeeeeeenseeaeenee 103 Uninstalling the ACE3600 System Tools Suite STS cccecccesccscesesceeseeceseceeeeeeeeeeeecsaeeeteeneaes 104 6871024P60 A November 2013 Send Feedback 22 List of Procedures Installing the ACE3G00 System Tools Suite STS scescssiseasventienassatdansiivadaneaatiaexsventdeaasensnatinnanss 105 Installing the ACE3600 System Tools Suite Service Pack 0 cc cecceeceeesceeseeeeteceeeceeeeeeseeeeaeenes 105 Installing the FSA4000 Configuration Tool Upgrade cccccceccceeceeeseeesseceeceeeeeeeeeesseesaeeneenaaes 106 Removing Old FSA4000 Configuration Tool Component 00 cccceeeeeseeetseeeeceeeeeeeeeeseeeaeens 107 Installing FSA4000 Core Applications 5 16c cavcesistsanvisnneduassnunasnssevekassesusstensaiasnndsatapsiveassnmaeunians 108 Uninstalling Ad be Reader sisrriarssieri arin ie ani EEEE oe 109 Installing Patches from the MOTOPATCH for Windows OS CD sssssessssssssssssersesseserssssereessesee 109 Installing MOTODST Locally civsccisesesscspacisacevusssassnensanasvennsteensusvecannnsnadepensneeasaapeasnenesntavnsabacseonneys 111 Configuring the InTouch Alarm Printing Option 0 cccecccecsseceseceseceeeceeseecaeceseeeeeeeeseecsaeeneee
189. in the Password field c Retype the same password in the Confirm Password field d Select Create Local Account and click Next Note For upgrading if you are using the same hardware as was used in a previous ASTRO 25 system release the Create Local Account must be clear 8 Inthe Ready to Install Wonderware MBSerial DAServer window click Next 9 When the Wonderware MBSerial DAServer has been successfully installed dialog box appears clear the View Readme checkbox and then click Finish 7 Note If a Restart Dialog Box appears click Yes Installing the Wonderware DAServer Runtime Components Upgrade When and where to use Follow the procedure below to install the Wonderware DA Server Runtime components upgrade Send Feedback November 2013 6871024P60 A FSA4000 Installation 83 7 Note This procedure is for new installations and disaster recovery While performing this procedure you need to be logged on locally to the AMC as motosec or Administrator if motosec is not yet defined The User Account Control dialog box may appear If required type the administrator user name and password Click Continue or Allow or OK or Yes to continue Use the username you logged on with as the administrator user name Procedure 1 7 8 9 Close all running applications Note To close the SCADAlarm Advanced Telephonic Dialer select Access Exit If Exit is unavailable select Access Login from the menu and the
190. information to and from the AIC generates alert tones and provides station audio control including backup text to speech decoding It includes a total of thirty two 32 integrated digital inputs and outputs and sixteen 16 high current output relays used for station zoning and auxiliary station functions The SCs communicate with the AIC over both the existing FM two way radio system and the existing Ethernet IP network When the stations are alerted the SC instructs the integrated ACTIVE tone and audio module to generate the ramped alert tones and activate the station s existing audio PA amplifiers and speakers The alert tones are followed by the dispatch operator s live voice announcement or automated CAD text to speech incident announcement or the station controller s CAD text to speech incident announcement if the main fire voice radio should fail The SCs also interface with the rip run printers Note The station controller used with the MACH Alert solution provides a function similar to the RTU used with the FSA4000 solution MACH Alert Features The MACH Alert Fire Station Automation and Alerting system is a full featured solution which meets and exceeds the FSA4000 solution Table 1 MACH Alert and FSA4000 Solutions Feature Comparison on page 34 below compares the MACH Alert features with those of the FSA4000 Table 1 MACH Alert and FSA4000 Solutions Feature Comparison Feature FSA4000 MACH Alert Operati
191. ion and Alerting FSAA system provides a browser based solution for the successful operation of the Fire and Rescue alerting process The MACH Alert system can be integrated into existing communication systems It provides redundancy and enables tailoring the system based on specific Fire and EMS needs Like the FSA4000 solution the MACH Alert FSAA system is based on the Motorola ACE3600 high performance controller and operates on Motorola ASTRO 25 IVD system infrastructure What Is Covered In This Manual This manual contains the following chapters Fire Station Alerting Description on page 27 provides a high level description of a Fire Station Alerting system and the function it serves on your system Both the FSA4000 and MACH Alert solutions are described e FSA4000 Theory of Operation on page 57 explains how the FSA4000 system works in the context of an ASTRO 25 system e FSA4000 Installation on page 67 details installation procedures relating to FSA4000 e FSA4000 Configuration on page 139 details configuration procedures relating to FSA4000 e FSA4000 Optimization on page 153 contains optimization procedures and recommended settings relating to FSA4000 e FSA4000 Operation on page 155 details tasks to perform once the FSA4000 system is installed and operational on your system e FSA4000 Troubleshooting on page 169 provides fault management and troubleshooting information relating to FSA4000 e FSA4000 Reference on page 17
192. ions that do not have the current version of the FS44000 Configuration Tool ARTA License media use the original ASTRO 25 System Release 7 8 or 7 9 version The User Account Control dialog box may appear If required type the administrator user name and password Click Continue or Allow or OK or Yes to continue Use the username you logged on with as the administrator user name Procedure 1 Insert the FS44000 ARTA License media into the optical drive Note If the media does not open automatically you can navigate to the root directory of the optical drive and double click AutoStart exe If one or more security dialog boxes appear for each dialog box click Yes or Run or OK 2 Inthe installation home page click the FSA4000 ARTA License link and then click the disc icon next to the FSA4000 ARTA License entry 7 Note If the Active Content Warning dialog box appears click Yes or Run or OK 3 Inthe Welcome dialog box click Next 4 Inthe License Agreement dialog box select I accept the terms in the license agreement after reading the License Agreement Click Next 5 In the Ready to Install the Program dialog box click Install In the InstallShield Wizard Completed dialog box click Finish Uninstalling the ACE3600 System Tools Suite STS When and where to use Follow the procedure below to uninstall the ACE3600 System Tools Suite STS 7 Note e This procedure is for new installations and disaster recovery for ASTRO
193. ities ensure that a serial dot matrix printer is attached to the COM OUT RS 232 connector on the front panel of the ACT Module Click Printer Test in the Test Box area of the screen 7 Note The ACT module cannot receive alerts from RTU during the testing phase Step result If the print capabilities are operating properly the test messages appear in the ACT Communication Log The Sending Data to ComOut message appears in the Current Output box 2 To test the Public Address PA system click Enable PA in the Test Box area of the screen 7 Note Enabling the PA system automatically stops the tone playback To disable the PA click Disable PA Step result The Enable PA button turns into Disable PA The PA Enabled message appears in the Current Output box 3 To test the stored wav files select the Tone s that you want to play from the Select Tone to Play pull down menu in the Test Box area of the screen Click Play Tone To stop the playback click the Stop Tone or Enable PA buttons Step result The Play Tone button turns into Stop Tone The selected tone is played by the module The Playing Tone message appears in the Current Output box Send Feedback November 2013 6871024P60 A FSA4000 Installation 131 Installing and Configuring FSA4000 Aux I O When and where to use Follow the process below to install and configure the FSA4000 Auxiliary Input and Output Aux I O software Process 1 Install the FSA4000 Configur
194. iting the ACT Module Tester Loader Utility on page 167 SAI DAANA WO NY 6871024P60 A November 2013 Send Feedback 164 FSA4000 Operation Accessing the ACT Module Tone Loader When and where to use Follow the procedure below to access the ACT Module Tone Loader Procedure 1 Connect to the ACT Module See Connecting the ACT Module to the PC in the FS44000 Audio Control amp Tone ACT Module Owner s Manual 2 To start the FSA4000 ACT Loader from the Start menu select Programs All Programs Motorola FSA4000 ACT Loader X YY FSA4000 ACT Loader Step result The ACT Module Tester application opens on the screen 3 Access the ACT Module Tone Loader e Click Update Stored Tone Configuration on the ACT Module Tester screen e Select File Load Tone Ctrl L on the ACT Module Tester screen 4 Inthe ACT Module Loader screen you can change the number of tones in the unit select wav files and also update the tones in the module See Selecting Tones on page 165 and Loading and Updating Tones on page 165 ACT Module Loader Description of Fields and Buttons The ACT Module Loader contains a variety of fields and buttons Field Button Description Record Tones Records selected tones in the ACT Module Record All Records all tones selected under Update Tones 1 10 in the ACT Module Selected Tones Update Updates the total number of tones in the ACT Module Number Of Tones Update button Updates the t
195. ive data to all RTUs The FEP converts the setting of its DIs into alert packets and sends them to the requested fire stations It also translates any failure it receives from a fire station into a DO setting if configured to do so In order to connect the FEP DIs to the right relays of the console I Os it is recommended to use the system report printout of the FSA4000 Configuration Tool which details the functionality of the DIs and DOs of the FEP The FEP I O is based on the same hardware as the RTU I O see Figure 10 ACE3600 RTU Input on page 39 and Figure 11 ACE3600 RTU Output on page 39 Each FEP DI may be assigned the following functionality e Start an alert e Stop an alert e Send an alert to all fire stations e Send an alert to a specific fire station station alerting mode e Send alert to a specific zone in a specific fire station zone alerting mode e Send alert to a specific apparatus in a fire station apparatus alerting mode Each FEP DO may be assigned the following functionality e PA indicator flashes in the last five seconds of the dispatchers PA e Alert select error DO is set when the user triggers a wrong combination of DIs of the FEP e Monitoring one or more of the following failures at a specific fire station or more than one fire station Site communication failure Last command failure AC power failure J O module failure ACT module failure Manual acknowledgment Aux I O Printer The
196. key R to access the Run command prompt and then type lusrmgr msc in the Open field Press Enter 2 Inthe Local Users and Groups management console select Users in the main pane 3 Rename the administrative account a Right click the User ADM user in the user list and select Rename b Type SecMoto in the Name field and press Enter 4 Log off the ALC Installing FSA4000 Users and Groups When and where to use Follow the procedure below to install FSA4000 users and groups 7 Note This procedure is for new installations and disaster recovery While performing this procedure you need to be logged on locally to the AMC as motosec or Administrator if motosec is not yet defined or logged on locally to the ALC and consoles as secmoto The User Account Control dialog box may appear If required type the administrator user name and password Click Continue or Allow or OK or Yes to continue Use the username you logged on with as the administrator user name Procedure 1 Close all running applications on the computer 2 Insert the FSA4000 Configuration Application S W or FSA4000 Configuration Application S W Upgrade media into the optical drive Note If the media does not open automatically you can navigate to the root directory of the optical drive and double click AutoStart exe Ifany security dialog boxes appear for each dialog box click Yes or Run or OK 3 In the installation home page click the FSA4000 Users and Gro
197. keyboard Click the Log on to field of the Login window na kW nN Enter the computer name using the virtual keyboard and choose Send or choose Cancel to cancel the login Immediately after the successful logon the screen changes to the Main Alerting screen System Menu Bar The System Menu Bar is the main method used by an operator to navigate throughout the FSA4000 Dispatch Application It appears on the top of the screen The menu bar comprises 6871024P60 A November 2013 Send Feedback 156 FSA4000 Operation Alerting Displays the Main Alerting screen The Main Alerting screen displays each fire station in the system and its associated indications for availability communication link status and alarm status All commands in the fire dispatch system are sent out from here Station Information Displays the Station Information screen The Station Information screen displays all statuses alarms that have occurred in the system If there is at least one unacknowledged alarm in one of the stations in the system the Station Information indication on the menu bar blinks On a Station Information screen with more than 25 stations the Back Next button also flashes to indicate the page where the unacknowledged alarm may be found e System Reports Displays the System Reports screen The System Reports screen displays the Alarm Summary a summary of all current alarms in the system acknowledged and unacknowledged All the ev
198. kgroup keeps changing no voice calls can be heard The FSA4000 subsystem is supported in both transmit types General Transmit and APB Transmit All Points Bulletin General transmit can be used with hardware PTTs footswitch microphone PTT headset handset PTT while APB transmit can be used with mouse driven PTT voice dispatch only APB Transmit is a high priority transmit and its priority exceeds General Transmit A console operator using a higher priority transmission can take control of a resource from another console position So when the dual voice alert mode or the number of talkgroups exceeds the number of console positions in a busy fire station system use one transmit type for all the console positions to avoid transmit interruption Radio Zone Configuration The FSA4000 system supports both zone and non zone modes of ASTRO 25 system radio configuration In a radio zone configuration system the operator must define the talkgroups in the FSA4000 Configuration Tool in the sequential order that they appear in the radio zones 7 Note The word zone applies here to the radio system not the FSA4000 station zones FSA4000 Front End Processing FEP 6871024P60 A November 2013 Send Feedback 64 FSA4000 Theory of Operation Front end processing FEP provides connectivity between the remote terminal units RTUs and the alerting computers CAD ALC and AMC or console for FSA4000 Aux I O depending on the system configurati
199. le Aux I O Server SDM3000 Connection ASTRO 25 System wiV amp D fsa_auxio_7500_A Figure 5 FSA4000 Aux I O with MCC 5500 Console MCC 5500 Console I O Module Connection ASTRO 25 System wilV amp D fsa_auxio_5500_A Figure 6 FSA4000 Aux I O with CENTRACOM Gold Elite Console CENTRACOM CEB with Gold are Aux I O Module V0 onsale Connection ASTRO 25 System wilV amp D fsa_auxio_goldelite_A Send Feedback November 2013 6871024P60 A Fire Station Alerting Description 33 FSA4000 Configuration Tool The FSA4000 Configuration Tool is a Microsoft Windows based software application that enables its users to create and deploy FSA4000 applications The tool is used to define and configure all elements of an FSA4000 system It also generates the project files Next it downloads them to the Alerting RTUs and FEPs and prepares to load onto the AMCs and ALCs The FSA4000 Configuration Tool works together with ACE3600 System Tools Suite STS Each FSA4000 application is built for a certain version of the ACE3600 system software and is used on an RTU FEP of that version or higher In the FSA4000 system the ACE3600 System Tools Suite STS is only used to download the ACE3600 system upgrades to the RTUs FEPs For additional information see the FS44000 Configuration Tool User Guide MACH Alert for Fire Station Alerting This section provides an overview of the MACH Alert Fire Station Alertin
200. le and the option or feature is in use Process 1 Ina K core system back up the local hosts file See Backing Up the Local Hosts File on page 183 2 Ina K core system back up the NTP configuration See Backing Up the NTP Configuration on page 183 3 Back up the FSA4000 Configuration Tool projects See Backing Up the FSA4000 Configuration Tool Projects on page 184 4 Back up the FSA4000 Dispatch Software run time configuration See Backing Up the FSA4000 Dispatch Software Run Time Configuration on page 185 5 Back up the Wonderware license file See Backing Up the Wonderware InTouch License and SCADAlarm License File on page 186 6 Back up the FSA4000 Report Generator configuration See Backing Up the FSA4000 Report Generator Configuration Files on page 186 6871024P60 A November 2013 Send Feedback 178 FSA4000 Disaster Recovery 7 Back up the FSA4000 Dispatch Software configuration See Backing Up the FSA4000 Dispatch Software Configuration on page 187 8 Back up the Alarm DB Logger Configuration See Backing Up the Alarm DB Logger Configuration on page 187 9 Back up the Historical Alarms Database See Backing Up the Historical Alarms Database on page 188 10 Copy the database backup file See Copying the Database Backup File on page 189 11 Back up the SCADAlarm configuration See Backing Up the SCADAlarm Configuration on page 189 12 Back up the InTouch Alarm Printing Option configuration See Backing Up the InTouch Alarm
201. lect each field and set the appropriate value for the COM port that is used Click OK 12 Ifa Windows printer has been selected click Browse to find an available printer 13 In the Select Printer dialog box scroll the list to find the preferred printer select the printer name and click OK 14 Select File Save If Then If an existing file is being the Alarm Printer Configuration file is saved saved upgrade on Windows 1 Repeat the procedure starting with step 2 for all configuration files ALC 2008 that were restored 2 Make sure that the currently open configuration file is the one you want to use for the starting alarm query Use the configuration file whose name was written down during the backup 3 Proceed to step 15 If a new file is being saved on In the Save As dialog box type a Windows 2003 based AMC 3UserProfile My Documents COMPUTERNAME S query ALC in the File Name field Click Save If a new file is being saved on In the Save As dialog box type a Windows 2008 based AMC 3UserProfile Documents COMPUTERNAME S query ALC in the File Name field Click Save 15 Select Start Stop to start or stop an alarm query while the Alarm Printer is running on the Query menu Step result The color of the appropriate field is changed 16 Select File Exit 17 Do the following e Ifyou are performing a new installation then proceed to step 18 Ifthe Alarm Print
202. lessens the risk of a heart attack caused by a sudden loud alert When the system sounds the heart saver tone the alarm volume gradually increases FSA4000 offers the following features Dispatches emergency calls to multiple stations Divides the station into zones Only the required ones respond to the alert Uses pre recorded tones and custom audio messages that can be heard either throughout the station or in chosen station zones or apparatuses depending on system configuration Supports apparatus alerting and dynamic apparatus assignment to a fire station zone it can also indicate the status of each apparatus in the system Apparatus statuses include Equipment In Quarters Equipment Dispatched Equipment Out and Available and Equipment Out of Service Multi Group Alerting GUI Graphic User Interface an optional feature dividing stations into groups and subgroups for better usability when several dispatchers work in one alerting center Automatic talkgroup assignment that supports parallel voice alerting Delivers two way data communications and automatically logs each event Automatically secures the station using the same equipment used for alerting Optional FEP redundancy Optional server AMC redundancy Enables an operator to monitor supervise and control the fire stations and appliances An optional server redundancy feature applicable only if two AMCs have been defined provides the following benefits Suppor
203. llation home page click the InTouch Configuration and then click the disc icon next to the InTouch Configuration X YY entry 7 Note If any security dialog boxes appear for each dialog box click Yes or Run or OK 4 Inthe Welcome dialog box click Next 5 Inthe License Agreement dialog box click I accept the license agreement after reading the License Agreement Click Next In the Ready to Install the Program dialog box click Install 7 Inthe InstallShield Wizard Complete dialog box click Finish 7 Note If a reboot is required a dialog box appears Click Yes to reboot Uninstalling the InTouch Configuration When and where to use Perform the procedure below to uninstall any previous instances of InTouch software that may be present on your system 7 Note e While performing this procedure you need to be logged on locally to the AMC as motosec or to the ALC and consoles as secmoto e The User Account Control dialog box may appear If required type the administrator user name and password Click Continue or Allow or OK or Yes to continue Use the username you logged on with as the administrator user name Procedure 1 Open the list of programs e Ifthe operating system is Windows 2008 or Windows 7 from the Start menu select Control Panel Click Programs Click Programs and Features Click Uninstall or Change a Program If the Control Panel is in classic view click Control Panel Home first e Ifthe operating system is
204. local alert Upon local DI operation pre configured the RTU executes a special local alert sequence also pre configured Alert Processing The alert processing functions of the ACE3600 RTU are Station alerting support The RTU receives alerts from the FEP executes the alerting sequence and also opens closes DOs However the RTU that runs the alert sent by the FEP stops on its own at the end Then the ACT module initiates the relevant tone and voice audio switching e Remote stop station alerting The RTU supports remote stop station alerting If a stop alert message is received from the FEP the executed sequence is stopped immediately Local stop station alerting The RTU supports local stop station alerting If the relevant DI is on the RTU resets the executed alert sequence immediately Note If the manual acknowledge mode of the system is configured to stop PA pressing the reset DI stops the alert execution for this specific RTU at the FSA4000 application as well as at the RTU Front End Processor FEP Communications Front End Processor FEP communications are its connections to the AMC In the FSA4000 Dispatch Software the FEP Communications screen is a pop up window This window presents the status of all the links to all the existing FEPs primary and secondary in all the defined FEP locations The screen has a Switch button that implements a switch between the primary and secondary FEPs FEP switch affect
205. logged on with as the administrator user name Procedure 1 Insert the FS44000 Configuration Application S W or FSA4000 Configuration Application S W Upgrade media into the optical drive drive and double click AutoStart exe If one or more security dialog boxes appear for each dialog box click Yes or Run or OK Important 7 Note If the media does not open automatically you can navigate to the root directory of the optical If this is an AMC and Microsoft SQL Server 2005 is not installed and the computer has more than one optical drive make sure that the alphabetically first drive for example drive E if there are E and F optical drives installed in the AMC can read DVD media If the computer has more than one optical drive use the alphabetically first drive for example drive E if there are E and F optical drives installed in the AMC 2 Inthe installation home page click the Microsoft SQL Server 2005 link and then the SQL Server 2005 with SP3 Unattended Installation icon 7 Note If any security dialog box appears click Yes or Run or OK 3 Inthe Windows Install Framework window perform the following actions a b c d e Double click Complement SQLServer InstallSQL exe in the Install list In the Settings for InstallSQL exe window type the product key in the PRODUCT_KEY Value field if required Double click the DBA_PASSWORD field In the Enter Password dialog box type a new complex password
206. m by the FEP e Station Status Message e PA Time Message e Apparatus Alert Unsolicited Error Alert Request This message allows the CAD system to request a single fire station or a group of fire stations to be alerted Upon receiving an Alert Request message the FEP decodes the message and alerts the preferred stations Once the alert Send Feedback November 2013 6871024P60 A Fire Station Alerting Description 49 request message is sent to the fire stations the FEP polls each alerted RTU for its current status It also retrieves a complete set of data from the request It stores the result in memory The CAD system must poll the FEP to retrieve the RTU status using the Station Status Request message Station Status Request Upon alerting stations the FEP automatically polls the alerted RTUs to confirm that the command was completed successfully If the RTU did not execute the command the FEP stores the last command failure status for the RTU in question In addition the RTUs report alarm information such as panic alarm AC failure etc to the FEP Station Status Message The station status message is sent from the FEP to the CAD in response to a CAD station status request message The station status message contains the currently known status at the RTU Heartbeat Request The Heartbeat Request is sent to confirm that there are no failures in communication from the CAD to the ACE3600 Redundant Unit Request In a system
207. m software SPI upgrade CD for Windows Server 2008 e Third party applications OS patching must be performed after patching third party applications 43 Install MOTODST locally See nstalling MOTODST Locally on page 111 44 Install the Windows operating system configuration Refer to Applying Device Specific Settings Using the Windows Supplemental CD in the Windows Supplemental Configuration manual Note The procedure is obligatory for K core systems For all other systems you may decide NOT to perform this procedure to avoid the lengthy reboot time However it must be acceptable within your organizations policy to rely on the configuration being provided by Group Policy Objects on the domain controllers 45 For Windows Server 2008 change the default Windows logon banner locally to customize it for your organization Refer to Changing Logon Banners Locally in the Windows Supplemental Configuration manual 46 Create the FSA4000 Configuration Tool projects See the FSA4000 Configuration Tool User Guide 47 Configure the InTouch Alarm Printing option See Configuring the InTouch Alarm Printing Option on page 112 48 Re configure the Wonderware InTouch Alarm DB Logger See Re Configuring Wonderware InTouch Alarm DB Logger on page 116 49 Configure the MDLC formatted buffer size for the FSA4000 Configuration Tool See Configuring the MDLC Formatted Buffer Size for the FSA4000 Configuration Tool on page 117 6871024P60 A November 2013 Se
208. m the system user of unusual events that take place in the system If many errors are expected increase the file size Once the file is full no new messages can be added to the file All excessive errors are lost Retrieve and delete errors frequently using the Error Logger utility to avoid filling up the file The status of the Error Logger flash file can be monitored using the ErAlmostFul and ErFull flags in the system Reserved Flag table Error messages from the logger flash file are also backed up on the STS PC hard drive for future reference Table 19 Levels and Description for Troubleshooting Using Error Logger Diagnostics Levels Description FEP RTU Table continued Send Feedback November 2013 6871024P60 A FSA4000 Troubleshooting 171 Levels Description Level 0 No Diagnostic Mode Level Level 1 Critical Diagnostic Mode Level Level 2 Medium Diagnostic Mode Level Level 3 All Diagnostic Mode Level Level 4 OS Buffer Mode Level Level 5 Received Decode Level 6 Zoning Debug Level 7 Command Process Mode Level Level 8 Received Data decoding Level 9 Task Function Diagnostic Mode Level Level 10 Send Buffer Data Level 4000 F SA4000 errors Level 4000 Level 4001 Level 4005 msg Level 4001 DTS message Level 4002 Input Mapping message Level 4003 Single Alert message Level 4004 RTU txt print message Level 4005 Client message Level 4006 Init interrogation me
209. n female to female straight cable FSA_AMC_to_FEP_extender_detail_A The figure below shows the D Type to RJ45 Adapter See Pin Connections of the D Type to RJ45 Adapter on page 175 for connection details 6871024P60 A November 2013 Send Feedback 174 FSA4000 Reference Figure 26 D Type to RJ45 Adapter Front View Back View D Type Side RJ 45 Side D_Type_RJ45_cable_B The figure below shows the RTU to RTU async cable See RTU Async Cable Pin Connections on page 175 for the pin connections of the RTU to RTU async cable Figure 27 RTU to RTU Async Cable RTU_async_cable_B Fiber Optic Link Components The table below describes each component of the link and details how many of each are required for specific connections Send Feedback November 2013 6871024P60 A Description FSA4000 Reference 175 Important Instructions B170 FC32 FibroLAN RS232 Fiber Optic Line Extender RS232 DB9 to fiber extender 1310 nm m m 3 km SC internal PS One required per Fiber Optic Link to be used at the FEP side The switch setting should be DTE 4 switches up One Fiber Optic Link required per FEP to AMC per second Redundant FEP to AMC per FEP to CAD Server and per second Redundant FEP to CAD Server B170 FC32 FibroLAN RS232 Fiber Optic Line Extender RS232 DB9 to fiber extender 1310 nm m m 3 km SC internal PS Fiber Optic cable of type Multi Mode Fiber patch cord SC connectors Exterior u
210. n rtf file and set the resolution to the original screen resolution of the upgraded system If Then If you are installing the 1 Right click on the desktop and select Properties ain e the vem 2 Inthe Display Properties dialog box appears select the Settings tab MDE ree hg ened 3 Set the Screen resolution slider to 800 by 600 pixels or 1024 by 768 pixels Click OK Note If a dialog box appears asking you to confirm resolution changes click Yes If you are installing the 1 Right click on the desktop and select Screen Resolution see e a Miei 2 Click the Resolution drop down box PSone eres 3 Set the Screen resolution slider to 800 by 600 pixels or 1024 by 768 pixels Click OK Note If a dialog box appears asking you to confirm resolution changes click Yes Insert the FSA4000 Configuration Application S W or FSA4000 Configuration Application S W Upgrade media into the optical drive drive and double click AutoStart exe If one or more security dialog boxes appear for each dialog box click Yes or Run or OK In the installation home page click the FSA4000 Dispatch Software link and then the disc icon next to the FSA4000 Dispatch Software X YY entry 7 Note If the media does not open automatically you can navigate to the root directory of the optical 6871024P60 A November 2013 Send Feedback 94 FSA4000 Installation 7 Note If one or more security dialog boxes appear for each dialog
211. n Alerting Description 53 40 C to 85 C Relative Humidity 0 to 95 at 50 C without condensation User Connection Power connector COM IN RS 232 Molex 2 pin with polarity Phone 8 pin COM OUT RS 232 Phone 8 pin Low level Audio In Out 4 screw TB connector High level In Out Eight screw TB Audio Low level Audio Input 0 8 to 1 5 Vp p 300 Hz to 3300 Hz Minimum 50 kW 10 input impedance 4 6 KV isolated Low level Audio Output 1 Vp p 60 4 6 KV isolated through Isolation Board High level Audio Input Maximum 30 VAC RMS 2 5 A RMS Maximum 0 05 W output Impedance Minimum signal 100 mV 100 pA High level Audio Output 30 V RMS 0 5 A RMS maximum per one output EMC Electrostatic Discharge IEC 1000 4 2 level 3 Radiated Electromagnetic Field IEC 1000 4 3 level 3 Electrical Fast Transient Burst IEC 1000 4 4 level 3 Radiated Emission EN55022 Alerting Master Computer Specifications Components Attributes Processor Intel Xeon processor X3430 2 40 GHz 8MB cache 95W 1333MHz Quad Core Cache 8 MB Chipset Intel 3420 Chipset Hard Drive 250GB 3G SATA 7200RPM Non Hot Plug ETY HDD Hard Drive Controller Integrated 6 ports SATA controller 4 ports available for Hard Disks System Memory 2GB Total Memory 2x 1GB PC3 10600E Optical Storage Devices
212. n Tool User Guide RTU configuration involves first configuring FSA4000 FEP software on the RTUs and FEPs and then installing the new firmware version on the ACE3600 units For details see Configuring the FSA4000 FEP Software for RTU Configuration on page 140 and Installing a New Firmware Version on ACE3600 Units for RTU Configuration on page 142 6871024P60 A November 2013 Send Feedback 140 FSA4000 Configuration Configuring the FSA4000 FEP Software for RTU Configuration When and where to use Follow the procedure below to configure ACE3600 RTUs with FSA4000 FEP software For complete RTU configuration instructions see the FS44000 Configuration Tool User Guide 7 Note For locally performed installations make sure first to install all RTUs and then all FEPs in the system Procedure 1 If the ACE3600 System Tools Suite STS MDLC communication driver is running from the Start menu select Programs All Programs Motorola ACE3600 System Tools Suite XX YY Stop MDLC Communication Driver Click OK Step result The MDLC Communication Driver is stopped To open the FSA4000 Configuration Tool from the Start menu select Programs All Programs Motorola FSA4000 Configuration Tool X YY FSA4000 Configuration Tool Step result The FSA4000 Configuration application opens on the screen To open an existing project perform the following actions a Select File Open b Inthe Open FSA4000 Configuration Proj
213. n page 187 Back up the Windows screen resolution See Backing Up the Windows Screen Resolution on page 191 7 Install Microsoft Windows Vista Business Edition with SP2 or Microsoft Windows 7 with SP1 using MOSI See Installing Windows Server Using MOSI on page 74 7 Note If disaster recovery requires hardware replacement it should be done at this stage 8 Configure the Windows operating system See Configuring the Windows Operating System on page 77 9 Install Wonderware InTouch See Installing Wonderware InTouch on page 84 10 Install the FSA4000 users and groups See Installing FSA4000 Users and Groups on page 90 11 Install the InTouch configuration See Installing the InTouch Configuration on page 91 12 Install the FSA4000 Dispatch Software See Installing the FSA4000 Dispatch Software Application on page 93 13 Install the FSA4000 Report Generator See Installing the FSA4000 Report Generator on page 96 14 Install Adobe Reader by following the instructions provided with the ASTRO 25 system documentation media Your system must have Adobe Reader and a web browser installed to access the documentation 15 Install MOTOPATCH See Jnstalling Patches from the MOTOPATCH for Windows OS CD on page 109 W Note This requirement does not apply to K core systems 16 Install MOTODST locally See nstalling MOTODST Locally on page 111 17 Optional Perform Windows supplemental CD configuration if required by your organization s policies
214. n select Access Exit Open the Service management console e Ifthe operating system is Windows 2003 press the Windows icon key R to access the Run command prompt type services msc in the Open field and click OK e Ifthe operating system is Windows 2008 Select Start and type services msc in the Search field Press Enter Note If Wonderware SuiteLink Service is not running the Stop command is disabled Continue with the procedure Stop the Wonderware SuiteLink Service 1 The services management console right click the Wonderware SuiteLink service in the services list and select Stop 2 Select File Exit Insert the FSA4000 Configuration Application S W or FSA4000 Configuration Application S W Upgrade media into the optical drive 7 Note If the media does not open automatically you can navigate to the root directory of the optical drive and double click AutoStart exe If one or more security dialog boxes appear for each dialog box click Yes or Run or OK In the Installation home page click the Wonderware Service Packs Updates and HotFixes link and then the icon next to the Wonderware DAServer Runtime Components 3 0 SP1 entry 7 Note If one or more security dialog boxes appear for each dialog box click Yes or Run or OK In the Prerequisites window click Install Prerequisites Step result When the required prerequisites status changes to Prerequisite met the prerequisites installation is complete Click N
215. n select Access gt Exit e Ifa message appears that the SCADAlarm License key is not found or expired click Abort Insert the media with the Wondeware SCADAlIarm 6 0 License File into the optical drive e Ifthe media does not open automatically you can navigate to the root directory of the optical drive and double click AutoStart exe e Ifany security dialog boxes appear for each dialog box click Yes or Run or OK e If Windows Explorer appears close it From the Start menu select Programs All Programs Wonderware Common License Utilityf In the License Utility window select File Install License File In the Choose a License File to install dialog box navigate to the license file on the CD and click Open In the Destination Computer for Installation dialog box click OK In the Installing a license file dialog box click Add If this is an upgrade if a dialog box asking about overwriting the existing license appears click Overwrite Select File Exit Click the SCADAlarm icon on the desktop to run the Wonderware SCADAIarm Step result If the Edit Change Operator Information dialog appears click Done and then Yes Configuring the Wonderware InTouch Alarm DB Logger When and where to use Follow the procedure below to configure the Wonderware InTouch Alarm DB logger 7 Note This procedure is for new installations and disaster recovery This procedure is for FSA4000 Alarm Printing option organizations only
216. nd Feedback 74 FSA4000 Installation 50 Configure the FSA4000 Alerting Center computers See Configuring the FSA4000 Alerting Center Computers on page 118 51 Configure the FSA4000 apparatuses See Configuring the FSA4000 Apparatuses on page 118 52 If your system is equipped for the optional FSA4000 Auto Remote Talkgroup Assignment ARTA feature configure this feature See Configuring the FSA4000 Auto Remote Talkgroup Assignment ARTA on page 119 53 Configure talkgroups for data radios Use the CPS Customer Programming Software to program the talkgroups in the subscriber radios e This configuration must be performed locally in the fire station where the equipment is located e Perform this procedure only for FSA4000 ARTA expansion 54 Configure server redundancy Refer to the FS44000 Configuration Tool User Guide 55 Create the CSV file See Creating the CSV File on page 120 56 Load the FSA4000 InTouch database See Loading the FSA4000 InTouch Database on page 121 57 Configure the MDLC formatted buffer size for STS See Configuring the MDLC Formatted Buffer Size for the ACE3600 STS on page 122 58 Install the FSA4000 RTUs See the ACE3600 RTU Owner s Manual 59 Install the FSA4000 Redundant FEP if it exists or the Main FEP if the Redundant FEP does not exist See the ACE3600 RTU Owner s Manual 60 For FSA4000 Apparatuses configure the ACT modules See the FS44000 Audio Control Tone ACT Module Owners Manual 61
217. nd the basic elements of the FSA4000 Dispatch GUI Loading the Application The FSA4000 Dispatch Software supports Microsoft Windows Server 2008 R2 Standard Edition x64 Microsoft Windows Server 2003 Standard Edition R2 with SP2 and Microsoft Windows Vista Business edition 32 bit with SP2 After the FSA4000 system is configured using the FSA4000 Configuration Tool a database definition file is created on the AMC The file has a csv extension To run the FSA4000 Dispatch Software load this file into each ALC AMC computer in the Alerting Center Once the database definition file is loaded into each ALC AMC computer in the Alerting Center the FSA4000 Dispatch GUI can be started on the ALC Click the FSA4000 Dispatch Software icon on the desktop or select Start Programs Wonderware WindowViewer Note The User Account Control dialog box may appear If required type the administrator user name and password Click Continue or Allow or OK or Yes to continue Use the username you logged on with as the administrator user name Logging On When and where to use Contact the system administrator for user name password and computer name information before logging on Press About to view the system version information To log on Press User Name A virtual keyboard appears Use the virtual keyboard to enter the preferred user name Click OK Click the Password field of the Login window and enter the password using a virtual
218. ndow closes 9 Select File Execute installation Note The system reboots automatically After reboot WIF Windows Installer Framework continues the installation process Step result Installation starts and the WIF execution log window appears 10 Log in after the computer restarts 11 When the WIF execution log window appears click OK Step result The WIF execution log window closes 12 For Windows Vista only configure Windows color and appearance See Configuring Window Color and Appearance on page 128 Installing the Port Expansion Unit USB Serial Hub Driver When and where to use Follow the procedure below to install the Port Expansion Unit USB serial hub driver W Note e This procedure is for Windows Server 2003 R2 based AMC which is upgraded to ASTRO 25 System Release 7 11 on same hardware or new hardware or for Disaster Recovery of an AMC which was upgraded to ASTRO 25 System Release 7 11 and remained with Windows Server 2003 R2 OS e While performing this procedure you need to be logged on locally to the AMC as motosec or Administrator if motosec is not yet defined Procedure 1 Insert the FS44000 Configuration Application S W or FSA4000 Configuration Application S W Upgrade media into the optical drive 7 Note e Before running this script the external modem should be connected to the AMC Ifthe media does not open automatically you can navigate to the root directory of the optical drive and double
219. nfiguration Tool from the Start menu select Programs All Programs Motorola FSA4000 Configuration Tool X YY FSA4000 Configuration Tool Step result The FSA4000 Configuration application opens on the screen 3 Open an existing project If Then If the preferred click the link of the project name in the Recent projects pane project appears in the Recent projects pane If the preferred do the following project does not appear in the Recent projects pane 1 Select File Open 2 Browse to the preferred project directory e The default location of the project directory on Windows Server 2003 is C Program Files Motorola PublicSafety Fire FSA4000 FSA4000_ xxx Projects project name The default location of the project directory on Windows Server 2008 is C Program Files x86 Motorola PublicSafety Fire FSA4000 FSA4000_ xxx Projects project name 3 Select the preferred project name sap file and click Open Note If an upgrade is needed a dialog box appears asking if you want to perform the upgrade Click Yes Step result The selected project appears on the screen 6871024P60 A November 2013 Send Feedback 118 FSA4000 Installation 6 7 Click the Download Files link in the Project pane Step result The Download Files details appear To update the MDLC packet size do the following a Note the Unit MDLC Packet Size value b Click COM Setup c Inth
220. ng System When and where to use Follow the procedure below to properly configure the Windows operating system The OS configuration script performs the following actions e Installation of NET Framework 3 5 with SP1 e Display driver update e OS settings configuration e g DNS Note While performing this procedure you need to be logged on locally to the AMC as motosec or Administrator if motosec is not yet defined or to the ALC as secmoto or User Adm if secmoto is not yet defined Procedure 1 Close all running applications and all property settings or any other open windows and dialog boxes Important Running applications or open windows and dialog boxes may cause the configuration script to fail to configure Windows properly 2 Insert the FSA4000 Configuration Application S W or FSA4000 Configuration Application S W Upgrade media into the optical drive 6871024P60 A November 2013 Send Feedback 78 FSA4000 Installation 7 Note If the media does not open automatically you can navigate to the root directory of the optical drive and double click AutoStart exe If one or more security dialog boxes appear for each dialog box click Yes or Run or OK If the Active Content Warning dialog box appears click Yes or Continue Before running the script the network cable should be plugged in If the Set Up Windows Internet Explorer 8 wizard appears click Ask me Later to continue If the Content from the website listed
221. ng a station causes it to be nonfunctional and enabling a station causes it to be operational again Disabling a link causes the RTU not to use that link Enabling a link signals the FEP to renew the communication link to that station Enabling disabling a communication link is done through one of the FEP interfaces FEP supports a communication status failure indication with each of the alerted fire stations The FEP stores all remote station statuses Digital Inputs and presents the data to its interfaces upon demand Tracking Last Alerted ID The ACE3600 FEP supports receiving a last command failure indication or sending an indication to the GUI in case an RTU does not receive the alert If multiple FEPs alert the same RTU simultaneously the last alert sequence overrides all the previous ones In dual link systems this feature also prevents dual alerts from reaching the RTU Interrogation Check of Fire Stations Communication The ACE3600 FEP interrogates the RTUs to gather information The interrogation process does not activate any relays on the RTUs It is simply an update of the values that are stored in the FEP They reflect the current state of the RTU Interrogations occur twice a day at a minimum Interrogations can be classified into Scheduled interrogation communication status for all stations The FEP supports a communication status failure indication with all the fire stations It performs scheduled interrogation to all the remo
222. ngle FSA4000 subsystem The primary FEP is configured with the IP address of the radio in the GGSN located at the primary core The backup FEP is provisioned with the IP address of the radio in the GGSN located in the backup core Upon the detection of a DSR switchover from the primary data subsystem to the backup data subsystem the FSA4000 administrator must switch from the primary FEP to the back up FEP In addition to manually switching to the backup FSA4000 FEP in the event of a primary FSA4000 FEP failure the operator must switch to the PDG from the backup core This can be performed manually from the Unified Event Manager UEM 7 Note Conventional IV amp D does not support DSR For a detailed description of the Dynamic System Resilience feature see the Dynamic System Resilience manual Configuring DSR When and where to use Follow the procedure below to configure Dynamic System Resilience DSR Process 1 Ifa project with redundant FEP option was not loaded to the FSA4000 Dispatch Software perform the following procedures a Close the FSA4000 Report Generator See Closing the FSA4000 Report Generator on page 147 b Close the FSA4000 Dispatch Software See Closing the FSA4000 Dispatch Software on page 147 c Back up the FSA4000 Dispatch Software configuration See Backing Up the FSA4000 Dispatch Software Configuration on page 187 d Back up the FSA4000 Dispatch Software run time configuration See Restoring the FSA4000 Dispatch
223. nical electrical 1 PCI Express Gen3 x 8 mechanical electrical 1 PCI Express Gen2 x 8 mechanical x4 electrical 1 PCI Express Gen2 x 4 mechanical x1 electrical 1 Legacy PCI Built in I O Ports 5 USB 2 0 e 4USB 3 0 e 2 TEEE 1394 Power Supply 600W 90 efficient power supply Power Consumption max 600W Z400 Workstation Specifications The following table shows the description of each component of the Z400 workstation Table 8 Hardware Specifications of the Z400 Workstation Component Description Processor Intel Xeon W3503 2 4 GHz 1066 MHz Dual Core Table continued Send Feedback November 2013 6871024P60 A Fire Station Alerting Description 55 Chipset Intel X58 Express Hard Drive 160 GB 7200 rpm SATA 3 0 Gb s NCQ Hard Disk Controller Integrated serial ATA controller ICH9R 3 Gb s NCQ with 5 SATA connectors with RAID 0 1 5 and 10 capability removable boot drive option System Memory 3GB Total memory 3 x 1 GB DDR3 1066 MHz ECC LAN 10 100 1000 Mbit Broadcom NetXtreme Gigabit Ethernet Optical Storage Devices 16X Max SATA DVD RW Drive CD ROM and so on Keyboard HP PS 2 Standard Keyboard US Mouse Microsoft Wheel Optical 3 button USB Mouse Graphics Processor NVidia Quadro NVS 295 256MB Dual Head Expansion Slots 2 PCIe Gen2 x 16 1 PCIe Gen2 x 8 mechanical x4 electrical 1 PCIe Gen1 x 8 mechanical x4 electrical 2 PCI full height length 1 22 in 1 Media Ca
224. normal PA time bar The PA can be stopped by pressing the stop PA indicator in the popup window 7 Note If the PA popup mode is enabled in the client the FSA4000 Dispatch Controls Selects the special control sequence if one is defined to be sent to the stations Table continued Send Feedback November 2013 6871024P60 A FSA4000 Operation 159 Assignment When pressed opens the Apparatuses Assignment screen The dispatcher can move apparatuses from one fire station to another station or to another zone or change the indicator attached to an apparatus This button only appears on the dispatcher s screen if assignment is enabled for dispatchers by the administrator The button always appears on the administrator s screen Clear All Clears all selected stations on the screen Select All Selects all stations on the screen Group Clear All Clears or selects all stations in a group 7 Note This element applies only to the Multi Group Alerting GUI and Group Select All Change Status Screen Display Elements Important To open the Change Status screen click the station number in the Main Alerting screen This y screen displays the station with all of its zones in zone layout when the apparatus feature is disabled or apparatuses when the apparatus feature is enabled Three toggle buttons below the name are used to change the zone apparatus status In Out Out Available and OOS Click the prefe
225. o be logged on locally to the AMC as motosec or Administrator if motosec is not yet defined The FSA4000 Configuration Tool project should be created before performing this procedure Procedure 1 To start the FSA4000 Configuration Tool from the Start menu select Programs All Programs Motorola FSA4000 Configuration Tool X YY FSA4000 Configuration Tool 2 To open an existing project perform one of the following actions If Then If the preferred project appears in click the link with the project name in the Recent projects pane the Recent projects pane If the preferred project does not perform the following actions appear in the Recent projects pane 1 Select File gt Open 2 Inthe Open FSA4000 Configuration Project dialog box browse to the preferred project directory 3 Select the preferred project name sap file Click Open Step result The selected project appears on the screen 3 To configure Auto Remote Group Assignment perform the following actions a Click the Define Network link in the Project pane b Click the Talkgroups tab c Select the Auto Remote Talkgroup Assignment checkbox d Define the Talkgroups according to the Defining the Station Layout section of the FS44000 Configuration Tool User Guide Note To open the FSA4000 Configuration Tool User Guide from the Start menu select Programs All Programs Motorola FSA4000 Configuration Tool X YY FSA40
226. oad Files Step result The Download pane appears 4 Click Build on the Activities pane Step result The project is built 5 Inthe Download Method pane select Smart Select the preferred RTU on the Sites panel and click COM Setup 7 Configure the communication in the Communication Setup dialog box If Then If this is a new device without an perform the following actions IP address or there is no communication with the device using its existing IP address Select the Serial Port option 2 Connect the device using Serial port 2 to the COM port of the computer 3 Inthe Data Speed field select 115200 for a device that is configured for the first time or 9600 for a device that was already configured Click OK Send Feedback November 2013 6871024P60 A FSA4000 Configuration 151 If Then If the device was previously perform the following actions configured and has an assigned IP 1 Select the Ethernet Port option 2 Type the IP Address of the FEP or the locally configured RTU in the Local Site IP Address field 3 Make sure the IP Port Number field is set to 2002 and then click OK address Note If there is no need to change any settings in the Communication Setup the OK button is disabled Click Cancel to close the window 8 Click Download Note If the Communication driver password dialog box appears type the password in the Password field and click OK Step result
227. oading the FSA4000 InTouch Database on page 121 27 Start the FSA4000 Dispatch Software See Starting the FSA4000 Dispatch Software on page 126 6871024P60 A November 2013 Send Feedback Appendix A FSA4000 ARTA Kit The FSA4000 ARTA Kit for ACE3600 FLN4233A enables the user to install the ARTA feature in ACE3600 Remote Terminal Units RTU for FSA4000 fire stations Each kit includes a bracket a Radio Interface Box RIB and cables ARTA Receive Mode Only Voice Radio Installation The fire station XTL2500 XTL5000 voice radio not supplied can be mounted in the RTU housing or outside of the housing Follow the installation instructions in the ACE3600 RTU Owner s Manual If you choose to mount it inside the housing on the chassis position it below the supplied data radio pointing in the opposite direction of the data radio See Figure 33 ARTA Kit Installed on ACE3600 Chassis on page 207 Installing the radio requires the following 1 Hardware kit FHN6895A not supplied 2 Antenna cable FKN8437A not supplied 3 Power cable FKN8436A supplied Installing the ARTA Kit When and where to use Important When connecting to an auxiliary output on the ACE3600 RTU power supply module make sure that the voltage is appropriate for your radio unit Note that AUX 1A and AUX 1B are 12 V DC by default AUX 2A and AUX 2B must be configured to 12 V Follow the procedure below to install the ARTA kit Procedure 1 Insert
228. oceed to step 14 8 Configure alarm file logging options a Type the number of hours worth of alarm data to store in each log file in the Number of Hours to Cycle Filename field b Type the hour to begin the first log in the Starting at Hour 0 23 field c Type the number of days before the current day to store log files in the Keep Log Files field To keep the files indefinitely type 0 zero d wa Select the Remove Trailing Spaces in Log Entries option to trim the log entries A field separator character can also be specified here e Select the Original Column Ordering option to preserve the column ordering from the alarm display 9 Configure alarm printing a Select the Printing tab b Select the option for the port connected to the printer used to print reports The printer used to print alarm status changes should not be used for other printing as this interferes with the Alarm Printer printing c Select the Remove Trailing Spaces in Printout checkbox to prevent the printer from printing blank lines or pages at the end of the data d Select the Enable Printing checkbox to turn on the printing option e Select the Disable Realtime Alarm Printing option to prevent the system from beginning a new print job every time an alarm activates wa 10 Select Port Configuration to configure a serial port 6871024P60 A November 2013 Send Feedback 114 FSA4000 Installation 11 In the COM Properties dialog box se
229. ollow the procedure below to connect the FSA4000 FEP to a hyper terminal 6871024P60 A November 2013 Send Feedback 200 ms 136 FSA4000 Installation 5e Important In order for the ACE3600 CPU to print messages the user must have Hyper Terminal installed Only one printer interface is allowed If there is already serial printer connected to FSA4000 FEP this procedure cannot be performed Before performing this procedure make sure that the FSA4000 Configuration Tool project has been created Procedure 1 To start the FSA4000 Configuration Tool from the Start menu select Programs All Programs Motorola gt FSA4000 Configuration Tool X YY FSA4000 Configuration Tool To open an existing project perform the following actions If Then If the preferred project appears in click the link with the project name in the Recent projects pane the Recent projects pane If the preferred project does not perform the following actions HOPEAN MY UNE Recent projects Dane icc ile Open 2 Inthe Open FSA4000 Configuration Project dialog box browse to the preferred project directory 3 Select the preferred project name sap file and click Open Step result The selected project appears on the screen To check the FEP RS 232 port configured for printer connection perform the following actions a Click the Customize link in the Project pane b Click the Ports tab c In the Ports lay
230. on The FEP receives messages such as alert requests from CAD systems and sends them to the RTUs that are located at each fire station In addition the FEP contains a database with information about the status active inactive AC power failure and so on of each RTU in the field FSA4000 utilizes FEPs that support the following functions CAD Interface The FEP supports the option to add a serial RS 232 to a CAD system e CAD Interface Text Transmission FSA supports wireless text messaging operations Pre formatted or free format text and numeric information are sent from the CAD system directly to a printer that is located at each fire station This data includes standard information such as address landmarks fire hydrant locations and potential hazardous materials A maximum of 500 characters of ASCII text information is transmitted to the fire station printers InTouch Interface The FEP communicates with the FSA4000 Software that runs on Alerting Master Computers and Alerting LAN Computers It supplies the operator with a convenient interface to all relevant Fire Stations e Redundant FEP Operation FEP redundancy means doubling the number of FEP CPUs in the system by adding a back up FEP CPU for each FEP in the system Thus enables the definition of a backup CPU for each defined FEP Local Programming and Diagnostics Interface The FEP supports a local RS 232 port for programming and diagnostics of the RTU network Diagnosti
231. on file name a From the Start menu select Programs All Programs Wonderware InTouch Alarm Printer b Write down the name of the Alarm Printer Configuration file that the Alarm Printer has started with Note The name of the Alarm Printer Configuration file that the Alarm Printer started with can be seen in the Alarm Printer window title Alarm Printer window title tooltip Send Feedback November 2013 6871024P60 A FSA4000 Disaster Recovery 191 c Select File Exit 2 Navigate to the folder where the InTouch Alarm Printer Configuration files and Alarm Printer query batch files are located Note The Alarm Printer Configuration files are files with the ALC extension Alarm Printer query 7 batch files are OpenAlarmPrinterQuery bat and RunAlarmPrinterQuery bat The location of these files is not defined for releases prior to ASTRO 25 7 9 and may vary in different systems typically it is the FSA4000 InTouch Software directory or My Documents directory for the user that configured the Alarm Printing option For ASTRO 25 7 9 and later releases the location is My Documents directory for the user that configured the Alarm Printing option If the files are located in more than one directory repeat the procedure for each directory 3 Select the InTouch Alarm Printer Configuration files and the Alarm Printer query batch files Press Ctrl C 7 Note Multiple files can be selected by clicking them while holding Ctrl key
232. on over ASTRO IV amp D Based on Motorola ACE3600 Platform Web Based Client Server Client Operation on MCC7500 Thick Web Server Assigned Client Licenses Client with any screen resolution Table continued Send Feedback November 2013 6871024P60 A Feature FSA4000 Redundant Communications Links 2 Fire Station Alerting Description 35 MACH Alert Redundant Communications Links 3 Redundant FEP Server Station Capacity CAD Interface CAD Text to Speech Report Utility User Configuration Capability Station Alerting Bunk Room Alerting Apparatus Alerting Bed Side Alerting Rip Run Printer at Station Integrated Wiring Demarcation in RTU Bunkroom Assignment in Station Day Night Mode Audio Time for Recorded Audio Support of more than 32 DI DO Individual Door Control Turn Out Timer LED Display Z Illuminated Mushroom Button Z Incident Display Board Z Stack Lights Z Adjustable LED Egress Lighting FSA4000 System Equipment A basic FSA4000 system consists of the following e One Alerting Master Computer AMC Upto 40 Alerting LAN Computers ALC e One ACE3600 Front End Processor FEP and an optional redundant FEP For Dynamic System Resilience systems two FEPs are required for each zone one for the primary core and one for the back up core A maximum
233. on the configuration being provided by Group Policy Objects on the domain controllers 44 For Windows Server 2008 change the default Windows logon banner locally to customize it for your organization Refer to Changing Logon Banners Locally in the Windows Supplemental Configuration manual 45 Restore the FSA4000 Configuration Tool projects See Restoring the FSA4000 Configuration Tool Projects on page 196 46 Restore the Wonderware InTouch license file See Restoring the Wonderware License File on page 192 47 Restore the FSA4000 Dispatch Software configuration See Restoring the FSA4000 Dispatch Software Configuration on page 193 48 Restore the FSA4000 Apparatus configuration See Restoring the FSA4000 Dispatch Software Run time Configuration on page 194 49 Restore the FSA4000 Report Generator configuration files See Restoring the FSA4000 Report Generator Configuration on page 195 50 Restore the SCADAlarm configuration See Restoring the SCADAlarm Configuration on page 192 51 Restore the InTouch Alarm Printing option configuration See Restoring the InTouch Alarm Printing Option on page 196 52 Configure the InTouch Alarm Printing option See Configuring the InTouch Alarm Printing Option on page 112 53 Re configure the Wonderware InTouch alarm DB logger See Re Configuring Wonderware InTouch Alarm DB Logger on page 116 54 Configure the MDLC formatted buffer size for the FSA4000 Configuration Tool See Configuring the MDL
234. onderware SCADAlarm in the Search field Press Enter e Ifyou are on Windows 2003 press Windows icon key R and type SALLUSERSPROFILES Application Data Wonderware SCADAlarm Click OK 3 Back up the configuration files a Press and hold the Ctrl key b Select all the files with car and ecsk extensions c Select SCADALRM LINI d Press Ctrl C e Navigate to the backup directory and press Ctrl V 4 Create the VoxFiles subdirectory in the backup directory 5 Inthe SCADAlarm directory navigate to the VoxFiles directory 6 Back up the wav files a Press and hold the Ctrl key b Select all the custom recorded wav files and press Ctrl C c Navigate to the backup VoxFiles directory and press Ctrl V 7 Note Typically this is all of the wav files that do not begin with Z _ Backing Up the InTouch Alarm Printing Option Configuration When and where to use Follow the procedure below to back up the InTouch alarm printing option configuration 7 Note This procedure is for the AMC only This procedure is for systems with the FSA4000 Alarm Printing option only While performing this procedure you need to be logged on locally to the AMC as motosec You must save the backup files either on a network location that is accessible during upgrade disaster recovery process or removable media which is allowed by the organization s IA policies Procedure 1 Retrieve the Alarm Printer Configurati
235. oned system the operator selects the appropriate fire station and then the sequence needed for the alert Sequences are not individualized per station Therefore Sequence 1 for Fire Station 1 is the same sequence as Sequence 1 for Fire Station 3 that are on the same FSA4000 system The FSA4000 Software alerting screen gives the operator a sequence selection button or buttons 7 Note The sequence selection button option is relevant only for non zone layout systems where more than one alerting sequence is supported If a default sequence has been defined sequence selection can be skipped Multi Group Alerting GUI Multi Group Alerting GUI Graphic User Interface is a Fire Station Alerting FSA4000 feature which improves the usability when several dispatchers work in parallel in the same alerting center This feature enables a dispatcher to assign fire stations to groups 2 6 and to manage the fire stations at a group level using the FSA4000 Dispatch Software Notice that Multi Group Alerting GUI is supported only in station non zone layout without apparatuses In a system with four groups the user can divide each group into subgroups and assign names to them Every subgroup is displayed as a separate column Multi Group Alerting GUI supports up to 127 stations assigned to groups between 2 and 6 according to the scheme shown in Table 9 Stations Assigned to Groups on page 61 Table 9 Stations Assigned to Groups 2 groups 3 gr
236. onfiguration e Delivers two way data communication and automatically logs each event e Automatically secures the station using the same equipment as used for alerting Enables an operator to monitor supervise and control the fire stations and appliances e Supports up to eight I O modules in the FEP each module can be configured with 16 32 DIs digital inputs or 8 16 DOs digital outputs Supports a maximum of 224 DIs and 112 DOs e Optional Printer when a printer is configured and connected to a serial port of the FEP the FEP logs any alert and RTU statuses on this printer For more information on the operation and configuration of the system refer to the FSA4000 Configuration Tool User Guide For information on wiring I O modules see e Digital Output Relay Module section in the ACE3600 RTU Owners Manual e Digital Input Module section in the ACE3600 RTU Owners Manual See Figure 4 FSA4000 Aux I O with MCC 7500 Console on page 32 Figure 5 FSA4000 Aux I O with MCC 5500 Console on page 32 and Figure 6 FSA4000 Aux I O with CENTRACOM Gold Elite Console on page 32 for an illustration of the FSA4000 Aux I O with MCC 7500 MCC 5500 and CENTRACOM Gold Elite consoles Note The FEP and the printer are a part of the CEN Customer Enterprise Network and are colocated at the dispatch site 6871024P60 A November 2013 Send Feedback 32 Fire Station Alerting Description Figure 4 FSA4000 Aux I O with MCC 7500 Conso
237. onnect 7 To navigate to the database on the local Microsoft SQL Server in the Object Explorer navigation pane click the localhost folder Click Databases 7 Note If you do not see Localhost use the folder with the name of your server computer instead 8 Right click WWALMDB and select Tasks Back Up 9 Inthe Back Up Database window for each item under the Destination list select the item and click Remove Step result All existing destinations are removed 10 Click Add 11 In the Select Destination dialog box perform the following actions Send Feedback November 2013 6871024P60 A FSA4000 Disaster Recovery 189 a Select the File name option b In the File name box enter the path to the backup file and the file name D Program Files Microsoft SQL Server MSSQL 1 MSSQL Backup WWALMDB bak 7 Note You cannot use the More button to browse the folder Enter the path manually in the File name box 12 Click OK Step result The Select Destination dialog box closes 13 Perform the following actions a Select the Options tab b Select Overwrite all existing backup sets c Click OK 7 Note Database backup can take several minutes 14 When a message appears saying that the backup of the WWALMDB database completed successfully click OK 15 Select File Exit Step result The SQL Server Management Studio window closes Copying the Database Backup File When and where to use Follow the procedure below to c
238. onnections 6871024P60 A November 2013 Send Feedback 176 FSA4000 Reference Table 21 RTU to RTU Async Cable Pin Connections P1 RJ45 P2 RJ45 PIN 1 PIN 2 PIN 2 PIN 1 PIN 3 PIN 8 PIN 4 PIN 4 PIN 5 PIN 6 PIN 6 PIN 5 PIN 7 NOT CONNECTED PIN 1 NOT CONNECTED PIN 8 PIN 3 Send Feedback November 2013 6871024P60 A Chapter 9 FSA4000 Disaster Recovery This chapter contains information on how to recover the FSA4000 devices of the ASTRO 25 radio communications system Alerting Master Computer AMC Disaster Recovery The Alerting Master Computer AMC is a computer that is equipped with a Windows platform and the InTouch software FSA4000 Dispatch Software This section provides information on recovering the AMC as part of disaster recovery Recovering the AMC When and where to use Follow the process below to recover the AMC Process 1 Perform backups before re installing software See Recovering the AMC Pre Install Backups on page 177 7 Note If disaster recovery requires hardware replacement it should be done at this stage 2 Install applicable applications See Recovering the AMC Installation and Configuration on page 178 Recovering the AMC Pre Install Backups When and where to use Follow the process below to perform pre install backups as part of recovering the AMC 7 Note Perform the steps in this process only if the device is still accessib
239. onse to a fire incident call In FSA4000 client server systems the dispatcher can also move an apparatus between fire stations or rearrange an apparatus within a fire station In addition in the FSA4000 client server systems the dispatcher can receive a status indication of each apparatus in the system The status includes Equipment In Quarters Equipment Dispatched Send Feedback November 2013 6871024P60 A FSA4000 Theory of Operation 63 Equipment Out and Available and Equipment Out of Service In FSA4000 Aux I O systems the dispatcher can see whether the apparatus is in the station The functions of the apparatus system are e Easy selection of the appropriate apparatuses to be alerted as a response to a fire incident call e Ability to move apparatuses between fire stations or rearrange an apparatus within a fire station e Updated status indication of every apparatus in the system Automatic Remote Talkgroup Assignment ARTA feature optional Automatic Remote Talkgroup Assignment is a Fire Station Alerting FSA4000 feature enabled on MCC 7500 CENTRACOM Gold Elite Dispatch Consoles which allows multiple dispatchers to conduct simultaneous voice announcements to different groups of fire stations This feature automatically assigns an alert talkgroup to each dispatcher and the FSA4000 RTU in the fire station selects the needed talkgroup on the voice radio to match the dispatcher who sent the alert The following constraints
240. op click OK Click Yes to confirm the uninstall When the Uninstall Complete dialog box appears click Finish SCS meANIA nn Close the dialog box Installing the ACE3600 System Tools Suite STS When and where to use Follow the procedure below to install the ACE3600 System Tools Suite STS 7 Note This procedure is for AMC and FSA4000 Aux I O systems While performing this procedure you need to be logged on locally to the AMC as motosec or Administrator if motosec is not yet defined The User Account Control dialog box may appear If required type the administrator user name and password Click Continue or Allow or OK or Yes to continue Use the username you logged on with as the administrator user name Procedure 1 Insert the FS44000 Configuration Application S W or FSA4000 Configuration Application S W Upgrade media into the optical drive 7 Note If the media does not open automatically you can navigate to the root directory of the optical drive and double click AutoStart exe If one or more security dialog boxes appear for each dialog box click Yes or Run or OK 2 Inthe installation home page click the ACE3600 System Tools Suite link and then click the disc icon next to the ACE3600 System Tools Suite XX YY entry 7 Note If one or more security dialog boxes appear for each dialog box click Yes or Run or OK Step result The InstallShield Wizard dialog box appears 3 Close all STS applications Cl
241. opy the database backup file 7 Note Save the backup files either on a network location that is accessible during upgrade disaster recovery process or removable media which is allowed by the organizations IA policies Procedure 1 Navigate to the following location D Program Files Microsoft SQL Server MSSQL 1 MSSQL Backup 7 Note Depending on the existing installation the location might be on the C drive 2 Select the WWALMDB bak from the Data folder and press Ctrl C 3 Navigate to the network location Select the directory where you want to copy the bak file and press Ctrl V 7 Note This bak file can be a very large file Backing Up the SCADAlarm Configuration When and where to use Follow the procedure below to back up the SCADAlarm configuration 6871024P60 A November 2013 Send Feedback 190 FSA4000 Disaster Recovery 7 Note e This procedure is for the AMC only This procedure is for systems with the FSA4000 Alarm Paging option only e While performing this procedure you must be logged on locally to the AMC as motosec e Save the backup files either on a network location that is accessible during upgrade disaster recovery process or removable media which is allowed by the organizations IA policies Procedure 1 Close all applications 2 Navigate to the SCADAlLarm folder e Ifyou are on Windows 2008 Windows Vista or Windows 7 open the Start menu and type SALLUSERSPROFILES Application Data W
242. or Windows 7 navigate C Program Files x86 Common Files ArchestrA License If you are backing up onWindows 2003 or Windows Vista navigate to C Program Files Common Files ArchestrA License 7 Note If a message appears saying that these files are hidden allow showing the contents of the folder an amp U N Select the WWSUITE LIC file and press Ctrl C Navigate to a network location where you want to back up the license and press Ctrl V Right click the copied WWSUITE LIC file in the backup location and select Rename Change the file name to WWSUITE _10 1 LIC Press Enter Backing Up the FSA4000 Report Generator Configuration Files When and where to use Follow the procedure below to back up FSA4000 Report Generator configuration files 7 Note While performing this procedure you must be logged on locally to the AMC as motosec or to the ALC and consoles as secmoto It is required to save the backup files either on a network location that is accessible during upgrade disaster recovery process or removable media which is allowed by the organizations IA policies Procedure 1 Navigate to the FSA4000 Report Generator folder If you are on Windows 2008 Windows Vista or Windows 7 open the Start menu and type AllUsersProfile FSA4000 Report Generator in the Search field Press Enter If you are on Windows 2003 press Windows icon key R and type AllUsersProfile Application Data FSA4000 Report Gen
243. or illustrations of the rack and frame mounting assembly ACT Module Wiring in an FSA4000 System Typical wiring of the ACT is shown in the FSA4000 Audio Control Tone ACT Module Owner s Manual 7 Note The wiring of an ACT module may vary per system ACE3600 FEP Installation The FEP is a CPU within an ACE3600 RTU The CPU is a removable module located in a dedicated slot in the RTU rack To install the FEP plug the module into the wide slot to the right of the power supply module 7 Note Inserting the module in the wrong slot does not damage the CPU 6871024P60 A November 2013 Send Feedback 70 FSA4000 Installation FEP I O Installation FSA4000 Aux I O In order to connect the FEP DIs to the right relays of the console it is recommended to use the system report printout of the FSA4000 Configuration Tool which details the functionality of the various DIs and DOs of the FEP Printer Installation Follow the installation instructions that came with your printer 7 Note The IP connection to the printer must be on the same subnet as the server and clients that use it FSA4000 Software Installation This section contains software installation instructions for various FSA4000 components FSA4000 Software Requirements FSA4000 supports the following operating systems e Microsoft Windows Server 2008 R2 Standard Edition x64 SP1 e Microsoft Windows Server 2003 Standard Edition R2 32 bit with Service Pack 2 e Microsoft Win
244. ordpad in the Search field Press Enter Step result The WordPad application window appears 3 Save the settings in the Wordpad file a Press Ctrl V to paste the copied settings screen 6871024P60 A November 2013 Send Feedback 192 FSA4000 Disaster Recovery b Select File Save Navigate to the backup location c Enter the filename Screen _Resolution rtf and click Save d Select File Exit Restoring the Wonderware License File When and where to use Follow the procedure below to restore the Wonderware license file 7v Note This procedure is for Disaster Recovery Perform this procedure only if you were previously able to back up necessary data If a backup is not available refer to procedures in this manual about how to install Wonderware InTouch and Wonderware SCADAlarn license files While performing this procedure you need to be logged on locally to the AMC as motosec or Administrator if motosec is not yet defined or to the ALC as secmoto The User Account Control dialog box may appear If required type the administrator user name and password Click Continue or Allow or OK or Yes to continue Use the username you logged on with as the administrator user name Procedure 1 Open the License Utility e Ina Windows Server 2003 system from the Start menu select Programs Wonderware Common License Utility Ina Windows Server 2008 Windows Vista or Windows 7 system from the Star
245. ore systems if no backup of the previous NTP configuration is available configure the NTP See Configuring Network Time Protocol NTP on page 125 66 In K core systems if a backup of the previous local hosts file is available restore the local hosts file See Restoring the Local Hosts File on page 197 67 In K core systems if a backup of the previous NTP configuration is available restore the NTP See Restoring NTP on page 198 68 Install Centralized Authentication Refer to Joining and Rejoining a Windows Based Device to an Active Directory Domain Using a Script and in Windows Server 2003 Removing Local Accounts from Windows XP and Windows Server 2003 Devices in the Authentication Services manual 69 Start the FSA4000 Dispatch Software See Starting the FSA4000 Dispatch Software on page 126 70 Perform the disaster recovery process on ALCs and FSA4000 Client Software that cohabitates on consoles See Alerting LAN Computer ALC Disaster Recovery on page 181 71 Ifthe redundant FSA4000 FEP option is used perform the following actions a Switch the AMC to the redundant FSA4000 FEP See Switching the AMC to the Redundant FSA4000 FEP on page 126 b Perform the disaster recovery process on the FSA4000 Main FEP See Recovering the FSA4000 Front End Processor FEP and FSA4000 Remote Terminal Unit RTU on page 199 c Switch the AMC to the main FSA4000 FEP See Switching the AMC to the Main FSA4000 FEP on page 126 Al
246. ort Generator configuration See Restoring the FSA4000 Report Generator Configuration on page 195 27 Configure the Alerting Center Computers See Configuring the FSA4000 Alerting Center Computers on page 118 28 In K core systems if no backup of the previous local hosts file is available configure the local hosts file See Configuring the Local Hosts File on page 124 29 In K core systems if no backup of the previous NTP configuration is available configure the NTP See Configuring Network Time Protocol NTP on page 125 Send Feedback November 2013 6871024P60 A FSA4000 Disaster Recovery 183 30 If it was backed up restore the local hosts file See Restoring the Local Hosts File on page 197 31 Ifit was backed up restore the NTP See Restoring NTP on page 198 32 Load the FSA4000 InTouch database See Loading the FSA4000 InTouch Database on page 121 33 Install Centralized Authentication Refer to the Joining and Rejoining a Windows Based Device to an Active Directory Domain Using a Script and Removing Local Accounts from Windows XP and Windows Server 2003 Devices in sections in the Authentication Services manual 34 Start the FSA4000 Dispatch Software See Starting the FSA4000 Dispatch Software on page 126 AMC and ALC Disaster Recovery Procedures This section contains the maintenance procedures used in the disaster recovery process to back up and restore AMC and ALC See the disaster recovery processes under FS440
247. ory where you want to copy the Projects folder and press Ctrl V 7 Note Record the location of this folder Backing Up the FSA4000 Dispatch Software Run Time Configuration When and where to use Follow the procedure below to back up the FSA4000 Dispatch Software run time configuration 7 Note This procedure is for AMC only For FSA4000 Apparatuses systems only While performing this procedure you must be logged on locally as motosec Save the backup files either on a network location that is accessible during upgrade disaster recovery process or removable media which is allowed by the organizations IA policies Procedure 1 Select Start Programs All Programs Wonderware InTouch 2 Ifthe InTouch application is run for the first time do the following a When the InTouch Application Manager displays a message that this is the first time it is being run click Next b When you are prompted to select a starting directory navigate to the correct folder and click OK Ifthe operating system is Windows Server 2003 the folder is C Program Files motorola publicsafety fire dispatch fsa4000 intouch e Ifthe operating system is Windows Server 2008 the folder is C Program Files x86 motorola publicsafety fire dispatch fsa4000 intouch c Click Finish 3 Inthe Application Manager select the required entry and select File DBDump Note If the entry does not exist select Tools Find Applications navigate
248. otal number of tones in the ACT Module to the value selected in the Number of Tones field Number of The number of tones defined for the ACT Module are 1 2 4 8 15 or 30 The number of tones Tones determines the permitted length of each tone Tone Length The permitted length of each tone in seconds Select Files Select a directory through file system navigation windows containing the wav files you would like to add to the stored tone banks of the ACT Module Set As Default Saves the selected directory as the default directory for the ACT Module Tone Loader Directory View Help Opens the ACT Module Tone Loader help file Add Selected Adds the selected wav files to the drop down lists in the Update Tones 1 10 section Add Dir Adds all the wav files from the current selected directory to the drop down lists in the Update Tones 1 10 section Update Tones Assigns a new tone wav to each of the available 10 Tone Numbers in the ACT Module 1 10 Update Tone x When checked enables the Select New Tone drop down list for the given Tone number To Table continued Send Feedback November 2013 6871024P60 A FSA4000 Operation 165 Select New Selects a tone wav from the list of available tones to assign to the Tone number The list is Tone populated from the wav files under Select Files See Select Files above Save Setup As Saves the list of selected tones in the act file for future use
249. oups 4groups 5groups 6 groups Group 2 63 Group 3 N A 47 32 24 24 Table continued 6871024P60 A November 2013 Send Feedback 62 FSA4000 Theory of Operation 2 groups 3groups 4groups 5groups 6 groups Group 4 N A N A 31 24 24 Group 5 N A N A N A 39 16 Group 6 N A N A N A 23 Station Zones Alerting System Functions In zone layout each fire station in the system is divided into individual zones up to five zones Each of the zones might be associated with a different station function or personnel Each zone can be alerted separately and a different audio tone can be directed to each zone The Alert All button the first square button and up to five zones are shown in each station with disabled zones in gray The functions of the station zones system are to select the zones for alert to play a tone based on the zone selected sequence 1 e to check and verify that the alert was received e to activate the alerting sequence The zone layout supports up to five audio zones An operator can choose multiple sequences per zone For example e Truck e Medic Engine e Pumper Note In a zoned FSA4000 system the FSA4000 Configuration Tool configures all fire stations All of them receive the same zone setup The FSA4000 Dispatch Software Alerting screen has different types of fire station selection buttons In the zone layout each station button represents a specific zone The Alert All button the firs
250. out in the FEP tree panel search for the port whose Connection Type is User Port ladder controlled d Remember the port number e Select File Save Step result The FEP serial printer port is recognized Connect the computer with Hyper Terminal to the FEP s remembered serial User port To start the Hyper Terminal from the Start menu select Programs All Programs Accessories gt Communications Hyper Terminal Note If the Default Telnet Program question dialog box appears select Don t ask me this question again and press No Step result The Hyper Terminal starts To create a new connection perform the following actions a Enter a name for the new connection b Select an icon for the new connection Click OK 7 Note If the dialog box appears asking you to confirm the modem port selection Hyper Terminal error click OK In the Connect To dialog box select the connection mode perform the following actions a Change the Connect using entry to COMX where X is the computer serial port number connected to the FEP serial printer port b Click Configure In the COMX Properties dialog box make sure that the following communication parameters are set Send Feedback November 2013 6871024P60 A FSA4000 Installation 137 e Bits per Second 9600 e Data bits 8 e Parity None e Stop bits 1 e Flow control None 9 Click OK Step result The COMX Properties dialog closes 10 Click OK Step result
251. ow or OK or Yes to continue Use the username you logged on with as the administrator user name Procedure 1 7 Insert the FSA4000 ALC Client GUI Application License media into the optical drive Note If the media does not open automatically you can navigate to the root directory of the optical drive and double click AutoStart exe If one or more security dialog boxes appear for each dialog box click Yes or Run or OK In the installation home page click the FSA4000 ALC Client GUI Application License or FSA4000 Configuration Tool ALC Plug In link and then click the disc icon next to the FSA4000 ALC GUI Application License X YY or FSA4000 Configuration Tool ALC Plug In X YY entry 7 Note If the Active Content Warning dialog box appears click Yes If the Security Warning dialog box appears click Run If another Security Warning dialog box appears click Run In the Welcome dialog box click Next In the License Agreement dialog box select I accept the terms in the license agreement after reading the License Agreement Click Next In the Ready to Install the Program dialog box click Install In the Enter the Number of Dispatch Clients dialog box enter the number of dispatch clients that you have purchased Click Next In the InstallShield Wizard Completed dialog box click Finish Installing the FSA4000 Configuration Tool CAD Interface License When and where to use Follow the procedure below to install
252. ox click Yes or Run or OK 2 Inthe installation home page click the FSA4000 CAD API License or FSA4000 Configuration Tool CAD Plug In link and then click the disc icon next to the FSA4000 CAD API License X YY or FSA4000 Configuration Tool CAD Plug In X YY entry W Note If the Active Content Warning dialog box appears click Yes If the Security Warning dialog box appears click Run If another Security Warning dialog box appears click Run 3 Inthe Welcome dialog box click Next 4 Inthe License Agreement dialog box select I accept the terms in the license agreement after reading the License Agreement Click Next 5 In the Ready to Install the Program dialog box click Install In the InstallShield Wizard Completed dialog box click Finish Installing the FSA4000 Configuration Tool Redundant Dual FEP Option License When and where to use Follow the procedure below to install the FSA4000 Configuration Tool Redundant Dual FEP Option License 6871024P60 A November 2013 Send Feedback 102 FSA4000 Installation 7 Note This procedure is optional and must be performed only when the Redundant FEP option is used in the system For upgrade and expansion installation this procedure is performed only if the FSA4000 Configuration Tool was uninstalled from the previous installation as done for example for IA organizations For any ASTRO 25 System Release 7 4 7 5 7 6 7 7 7 8 or 7 9 original organizations that do
253. pear on the client and press Restart 7 Note It may take up to 2 minutes for the connection to be established Adding a New FSA4000 Station When and where to use Follow the process below to add a new station to an existing FSA4000 system Process 1 Install the core hardware and applications in the new station in an existing FSA4000 system See Jnstalling Core Hardware and Applications to New FSA4000 Stations on page 144 Configure and download information to the new station See Configuring and Downloading Information for New FSA4000 Stations on page 145 Load and configure the FSA4000 Dispatch Software application with the new station See Loading and Configuring the FSA4000 Dispatch Software Application with New Stations on page 145 Start and execute applications for the new station See Starting and Executing Applications for a New Station on page 145 Installing Core Hardware and Applications to New FSA4000 Stations When and where to use Send Feedback November 2013 6871024P60 A FSA4000 Configuration 145 Follow the process below to install core hardware and applications to a new station as part of the overall process adding new stations to an existing FSA4000 system Process 1 Install the ACE3600 RTU hardware kit at the new station See the ACE3600 RTU Installation on page 68 section in this manual for more details 2 Install the ACE3600 firmware using the ACE3600 STS application for the new station CPU
254. pears on the right side of the ACT Communication Log e To enable scrolling using the scroll bar click Unlock To disable scrolling click Lock Step result If the enable scrolling option was selected the Unlock button turns into Lock and the scroll bar can be moved to view all messages in the ACT Communication Log If the disable scrolling option was selected the Lock button turns into Unlock and the scroll bar is locked and only the most recent messages are visible in the ACT Communication Log 2 To clear the messages in the ACT Communication Log click Clear Step result All the messages in the ACT Communication Log are cleared Viewing the Online Help When and where to use Follow the procedure below to view the online help file Procedure Select Help Content Step result The online help file opens Send Feedback November 2013 6871024P60 A FSA4000 Operation 167 Exiting the ACT Module Tester Loader Utility When and where to use Follow the procedure below to exit the ACT Module Tester Loader Utility Process From the ACT Module Tester Loader Utility select File Exit 6871024P60 A November 2013 Send Feedback Chapter l FSA4000 Troubleshooting This chapter provides fault management and troubleshooting information relating to the FSA4000 system Troubleshooting Using Software Diagnostics The Software Diagnostics utility allows access through the communication local or remote Access
255. place confirmation dialog box appears do the following e Ifthis is a Windows 2008 Windows Vista or Windows 7 system select the Do this for the next X conflicts check box and click Copy and Replace e Ifthis is a Windows 2003 system click Yes to All Restoring the FSA4000 Dispatch Software Run time Configuration When and where to use Follow the procedure below to restore FSA4000 Dispatch Software run time configuration 7 Note This procedure is for the AMC only While performing this procedure you need to be logged on locally to the AMC as motosec or Administrator if motosec is not yet defined Perform this step for Disaster Recovery only if you were previously able to back up necessary data If a backup is not available use the FS44000 Dispatch Software User Guide for instructions how to configure FSA4000 Dispatch Software The User Account Control dialog box may appear If required type the administrator user name and password Click Continue or Allow or OK or Yes to continue Use the username you logged on with as the administrator user name Procedure 1 To start the FSA4000 Configuration Tool from the Start menu select Programs All Programs Motorola FSA4000 Configuration Tool X YY FSA4000 Configuration Tool Note If the administrator password is required enter an appropriate password for the default administrator account and click Yes Step result The FSA4000 Configuration application opens on
256. ple opens doors Deactivate When pressed sends the special control deactivate sequence to all selected fire stations and for example closes doors GO TO Alerting Returns the user to the Main Alerting screen BACK NEXT It is possible to have so many stations that the view requires more than one display page Click the BACK NEXT button on the bottom of the screen to scroll between pages Audio and Tone Routing at a Station For detailed ACT module operation procedures see the FSA4000 Audio Control Tone ACT Module Owners manual Operating the FSA4000 ACT Module When and where to use Follow the process below to operate the FSA4000 Audio Control amp Tone ACT module For more detailed information and procedures see the FS44000 Audio Control Tone ACT Module Owner s Manual Process Access the ACT Module Tone Loader See Accessing the ACT Module Tone Loader on page 164 Test the ACT module See Testing the ACT Module on page 130 Select tones from your PC to be stored in the ACT module See Selecting Tones on page 165 Load and update new tones into the ACT Module See Loading and Updating Tones on page 165 Save the ACT module tone loader configuration See Saving the Tone Loader Configuration on page 166 Use the ACT Communication Log See Using the ACT Communication Log on page 166 View the ACT Module Loader online help See Viewing the Online Help on page 166 Exit the ACT Module Tester Loader utility See Ex
257. pparatus The FSA4000 Dispatch Software enables the operator to move fire station apparatuses from one station to another or from one zone to another and change assignment of DIs to which the apparatuses are attached if assignment permission is granted by the administrator e Station monitoring capabilities The FSA4000 Dispatch Software gives the operator information regarding all the status alarms configured for the RTU Station communication The FSA4000 Dispatch Software enables the operator to check the communication links to all the pre configured remote fire stations e Logging The FSA4000 Dispatch Software logs all alerts alarms and events e Cohabitation The FSA4000 Dispatch Software can optionally cohabit on the same station CENTRACOM Gold Elite or MCC 7500 as the consoles application Motorola Fire Dispatch Protocol MFD P MEFD P is the protocol with which the CAD communicates with the FEP MFD P specifies the format of simple ASCII based messages used to communicate with software applications using an RS 232C interface The FEP provides an interface to the fire station RTUs It receives alert requests from the CAD and responds to RTU status requests from the CAD The following are messages sent from the CAD to the FEP e Alert Request e Text Transfer Request e Station Status Request e Heartbeat Request e Redundant Unit Request e Apparatus Alert Request The following is the message category sent to the CAD syste
258. press the Interrogate All button in the lower right corner of the screen To stop interrogating selected stations press the Stop Interrogation button on the bottom of the screen In dual link systems you can choose one out of two Stop Interrogate buttons one per link In the Multi Group Alerting GUI the stations are displayed per group and in a 4 group configuration they can be displayed by subgroups The screen then includes a Select group button and navigation buttons to choose the appropriate group to be displayed The Multi Group Alerting GUI is supported in single link and dual link systems Manager Screen The Manager Screen is available to personnel with an administrator level login This screen allows the administrator to perform the following administrative tasks e Station Enabling Disabling e Link Enabling Disabling in a Dual Link System Only e Zone Enabling Disabling in a Zone Layout System Updating Date and Time e Interrogate Hours e FEP Communications A manager can define the following dispatcher options Enabling Disabling or dispatcher permissions Assignment of apparatuses Changing the default sequence configuration Changing the PA mode Setting the PA mode for all clients a client can later change it locally if it has the right permissions e Setting the default sequence for all clients a client can later change it locally if it has the right permissions In the Multi Group Alerting GUI t
259. puts DO according to the FSA4000 operator request e When ARTA feature is enabled assign automatic talkgroup to the voice radio Each ACE3600 RTU has 16 Digital Inputs DI and 16 Digital Outputs DO It automatically controls sequencing and audio control with only one transmission from the FEP The RTU contains an ACT hardware module to interface to the Public Address PA system It controls up to six audio zones five switched zones and one common zone The ACT module serves as a player of recorded voice and alarm sounds It also routes low level audio signals from the voice talkgroup audio to the Fire Station Public Address amplifier The ACT module supports up to eight 30 second or when Apparatus feature is enabled thirty 8 second tones or messages alert sequences that are tailored for your organizations individual requirements The ACT module supports ramped heart saver tones in which the alarm tones gradually increase in volume Moreover it directly records tones from the laptop of the support personnel Finally it can connect a voice radio to the PA system see Figure 8 ACE3600 RTU on page 37 When the ARTA feature is enabled the ACE3600 RTU contains a Motorola Standard Radio Interface Box RIB that converts the RS 232 hardware interface to Motorolas SB9600 Serial Bus interface which is native to the voice radios The RIB Figure 9 Radio Interface Box with Bracket on page 37 is connected on one side to the voice radio and on t
260. r attaching the plastic slots together and mounting the frame on a wall Backplane bus motherboard which connects the modules to each other through the signal buses and connects the modules with operating voltages Power junction box for AC or DC power source and ground connections The ACE3600 RTU is shipped from the factory with the modules and plug in ports assembled The RTU frame is ready for mounting directly on a wall or in an enclosure The 8 I O slots frame and the 8 I O 19 metal chassis can be installed on 19 racks Use the 19 rack brackets for 8 I O slots frame 7 Note For specific installation instructions refer to the ACE3600 RTU Owner s Manual Mounting the ACE3600 RTU on a Wall For convenient installation of the ACE3600 RTU on a wall allow an additional space Leave 6 cm 2 4 in W H and 7 cm 2 75 in D around the plate Four holes are provided one in each corner of the RTU metal chassis for wall mounting the RTU f Warning Before drilling holes for mounting the frame make sure that there are no electrical wires installed inside the wall at the location of the holes f Caution If the ACE3600 is subject to high levels of shock or vibration take suitable measures to reduce the acceleration or amplitude Install the ACE3600 on vibration damping materials for example rubber metal anti vibration mountings You can install the eight I O slots frame and the eight I O 19 metal chassis on a wall Use two
261. rance When and where to use Follow the procedure below to configure window color and appearance on Windows Vista Send Feedback November 2013 6871024P60 A FSA4000 Installation 129 7 Note Windows must be activated before performing this procedure This procedure is for Windows Vista systems only While performing this procedure you need to be logged on locally to ALC as secmoto The User Account Control dialog box may appear If required type the administrator user name and password Click Continue or Allow or OK or Yes to continue Use the username you logged on with as the administrator user name Procedure A U N o aua AA Right click on the desktop and select Personalize Click Window Color and Appearance Select Open Classic appearance properties for more color options In the Appearance Settings dialog box in the color scheme make sure that Windows Aero is selected and press Effects Make sure that the checkbox is chosen for Use the following method to smooth edges of screen fonts Select Standard and click OK Click OK Close the Personalize window Installing the FSA4000 Client Software to Coexist on a Console When and where to use Follow the procedure below to install the FSA4000 Client software to coexist on consoles 7 Note The log on username used when installing the FSA4000 Client software is secmoto This procedure assumes that the Windows OS is already installed on the console Process
262. ration files are files with the ALC extension Alarm Printer query batch files are OpenAlarmPrinterQuery bat and RunAlarmPrinterQuery bat Multiple files can be selected by clicking them while holding Ctrl key Navigate to the folder where the InTouch Alarm Printer Configuration files and Alarm Printer query batch files are located Note The location of these files is not defined for releases prior to ASTRO 25 7 9 and may vary in 7 different systems typically it is the FSA4000 InTouch Software directory or My Documents directory for the user that configured the Alarm Printing option For ASTRO 25 7 9 and later releases the location is My Documents directory for the user that configured the Alarm Printing option If the files are located in more than one directory repeat the procedure for each directory Press Ctrl V to paste the files If the file replace confirmation dialog box appears do the following e Ifthis is a Windows 2008 system select the Do this for the next X conflicts check box and click Copy and Replace e Ifthis is a Windows 2003 system Click Yes to All Restoring the Local Hosts File When and where to use Follow the procedure below to restore the local hosts file 7 Note This procedure is for Disaster Recovery only perform this step only if you were previously able to back up necessary data Otherwise follow the procedure Configuring the Local Hosts File on page 124 This procedure is for K core sys
263. ratus for example engine ladder or an ambulance at a fire station It can also enable remote control of fire station devices such as doors lights security system and appliances to accommodate fire fighters departing to incident scenes as quickly as possible The alerting GUI application is located on the console CENTRACOM Gold Elite MCC 5500 or MCC 7500 which was configured for FSA application The GUI application contains a button for each applicative DI in the FEP Pressing a button in the GUI application triggers a relay at the console which in turn is attached to a DI in the FEP Beside the ASTRO 25 IVD communication media the FSA4000 Aux I O subsystem supports the following IP analog conventional or analog trunking For higher reliability the FSA4000 Aux I O subsystem can support a dual link configuration FSA4000 Aux I O offers the following features e Dispatches emergency calls to multiple stations Supports up to 24 fire stations e Divides a station into zones Only the required ones respond to the alert Supports apparatus alerting static apparatus assignment to a fire station zone and the ability to indicate if an apparatus is in the station Each fire station can have up to 5 zones zones alerting mode or 15 apparatuses apparatus alerting mode e Uses pre recorded tones and custom audio messages that can be heard either throughout the station in chosen station zones or in chosen apparatuses depending on system c
264. rd Reader optional Built in I O Ports USB 2 0 Power Supply 475 W 85 efficient power supply wide ranging Active Power Factor Correction Power Consumption max 475 W Computer Aided Dispatch CAD Specifications The CAD is an optional device provided by your organization See the user manual provided with your PC for specifications 6871024P60 A November 2013 Send Feedback Chapter 2 FSA4000 Theory of Operation This chapter explains how the equipment in the FSA4000 system functions FSA4000 How it Works in a Typical Fire Station If a distress phone call about an emergency from a particular community is received the console operator responds immediately The operator uses a console workstation that is equipped with the FSA4000 Dispatch Software to select the closest fire stations to that community Next the operator sends an alert signal to alert the first responders The signal is sent either to a certain bunkroom or any particular zones that are within a fire station The alert signal is composed of heart saver tones which gradually increase in volume The alert tone is sounded through the Public Address system to gain the attention of the first responder A voice message follows the alert tone Separate alert tones are used to inform the first responders of the type of alert The operator uses FSA4000 to remotely open the fire station bay door and to control the traffic control signal in the street outsid
265. ress of the FEP or the locally configured RTU in the Local Site IP Address field 3 Make sure the IP Port Number field is set to 2002 Click OK Note If there is no need to change any settings in the Communication Setup the OK button is disabled Click Cancel to close the window 15 Click Download Note If the Communication driver password dialog box appears type the password in the Password field and click OK Step result The download begins After the download finishes a message that the download finished successfully appears in the Deploy application pane 16 Repeat step 13 through step 15 for every Main FEP in the system 17 Select File Exit Send Feedback November 2013 6871024P60 A Chapter 5 FSA4000 Optimization This chapter contains optimization procedures and recommended settings relating to FSA4000 Optimizing FSA4000 Systems There are several values that can be adjusted to improve performance and optimize an FSA4000 system The default values should work for most systems These values are located in the Customize section of the FSA4000 Configuration Tool The online help includes a description of what each value means In an IV amp D system there can be large gaps between stations being alerted non sequential alerting or some Last Command Failures In such cases the system may be getting messages too quickly To fix the problem decrease the number of simultaneously alerted stations and
266. rformed after patching third party applications 10 Install MOTODST locally See nstalling MOTODST Locally on page 111 11 Install the Windows operating system configuration Refer to Applying Device Specific Settings Using the Windows Supplemental CD section in the Windows Supplemental Configuration manual 7 Note The procedure is obligatory for K core systems For all other systems you may decide not to perform this procedure to avoid the lengthy reboot time However it must be acceptable within your organization s policy to rely on the configuration being provided by Group Policy Objects on the domain controllers 12 Change the default Windows logon banner locally to customize it for your organization Refer to Changing Logon Banners Locally in the Windows Supplemental Configuration manual 13 Configure the FSA4000 Alerting Center Computers See Configuring the FSA4000 Alerting Center Computers on page 118 14 Configure the local hosts file See Configuring the Local Hosts File on page 124 15 Configure Network Time Protocol NTP See Configuring Network Time Protocol NTP on page 125 16 Load the FSA4000 InTouch database See Loading the FSA4000 InTouch Database on page 121 17 Start FSA4000 Dispatch Software See Starting the FSA4000 Dispatch Software on page 126 Testing the ACT Module When and where to use Follow the procedure below to test the ACT Module Procedure 1 To test the ACT Module s printing capabil
267. rity dialog boxes appear for each dialog box click Yes or Run or OK 2 Inthe installation home page click the FSA4000 Apparatus License link and then the disc icon next to the FSA4000 Apparatus License X YY entry Vv Note If the Active Content Warning dialog box appears click Yes If the Security Warning dialog box appears click Run 3 Inthe Welcome dialog box click Next 4 Inthe License Agreement dialog box select I accept the terms in the license agreement after reading the License Agreement Click Next 5 Inthe Ready to Install the Program dialog box click Install In the InstallShield Wizard Completed dialog box click Finish Installing the FSA4000 Configuration Tool ARTA License When and where to use Follow the procedure below to install the FSA4000 Configuration Tool ARTA license vej Important This procedure is optional and must be performed only when the Automatic Voice Talkgroup Assignment option is used in the system While performing this procedure you need to be logged on locally to the AMC as motosec or Administrator if motosec is not yet defined 6871024P60 A November 2013 Send Feedback 104 FSA4000 Installation 7 Note For upgrade and expansion installation this procedure is performed only if the FSA4000 Configuration Tool was uninstalled from the previous installation as done for example for IA organizations For any ASTRO 25 System Release 7 8 or 7 9 original organizat
268. rred toggle button to change the status Table 15 Change Status Screen Display Elements Description Element Description In Out Toggle If the current status is In Quarters sets the status to Out of Quarters If the current status is Button Out of Quarters or Out Available sets the status to In Quarters Out Av Toggle Sets the apparatus in Apparatus Alerting or zone in Zone Alerting status to Out Button Available OOS Toggle Sets the apparatus or zone status to Out of Service Button Cancel Cancels all changes and closes the Change Status screen Accept Accepts the apparatus or zone status changes and closes the Change Status screen Apparatuses Assignment Screen Display Elements The Apparatus Assignment screen allows an operator to move apparatuses from one fire station to another station or another zone It also allows modification of the indicator attached to an apparatus Table 16 Apparatuses Assignment Screen Display Elements Description Element Description Select Station 01 Drop down list used to select the source station Select Station 02 Drop down list used to select the destination station Select When pressed the selected station s are displayed in the Station 01 02 layout Station 01 Layout Changes the displayed layout to 3x3 or 4x4 apparatuses in a selected station Apparatus Type The type of apparatus for example fire truck as defined in the FSA4000 Configuration
269. rs To continue with the installation click Next In the Destination Folder dialog box click Next In the Default Data Source Name dialog box click Next In the Configuration Properties dialog box click Next In the Ready to Install the Application dialog box select Run SCADAlarm at Startup and click Next When the Wonderware SCADAlarm has been successfully installed dialog box appears click Finish 10 Remove the media from the optical drive e Ifthe Reboot dialog box appears click Yes to reboot the system Installing the Wonderware SCADAlarm Patch When and where to use Follow the procedure below to install the Wonderware SCADAlarm Patch While performing this procedure you need to be logged on locally to the AMC as motosec or Administrator if motosec is not yet defined The User Account Control dialog box may appear If required type the administrator user name and password Click Continue or Allow or OK or Yes to continue Use the username you logged on with as the administrator user name Procedure 6 Close all running applications on the computer Insert the FSA4000 Configuration Application S W or FSA4000 Configuration Application S W Upgrade media into the optical drive W Note e Ifthe media does not open automatically you can navigate to the root directory of the optical drive and double click AutoStart exe Ifone or more security dialog boxes appear for each dialog box click Yes or Run or OK In the
270. rs with a message that this program has known compatibility issues click Run program Step result When the Microsoft SQL Server 2005 installation is finished the Media Insert dialog box appears asking you to insert FSA4000 DVD media into the optical drive When prompted to insert the FSA4000 media perform the following actions a Remove the Microsoft SQL Server 2005 Standard Edition media from the optical drive b Insert the FS44000 Configuration Application S W media Click OK Important If the computer has more than one optical drive use the alphabetically first drive for example drive E if there are E and F optical drives installed in the AMC 7 Note If an AutoPlay window appears or an Internet Explorer window starts close it Microsoft SQL Server Service Pack 3 installation can take several minutes Step result After the installation process is complete the computer restarts Log in to the AMC When the WIF execution log window appears click OK Step result The WIF execution log window closes Installing the Wonderware ModbusSerial DAServer When and where to use Follow the procedure below to install the Wonderware ModbusSerial DAServer 6871024P60 A November 2013 Send Feedback 82 FSA4000 Installation 7 Note This procedure is for new installations and disaster recovery While performing this procedure you need to be logged on locally to the AMC as motosec or Administrator if motosec is not ye
271. s OpenAlarmPrinter Query bat c Select File Exit to close Notepad 21 To prevent the loss of any query data due to a system being inadvertently shut down and restarted create a batch file which launches the Alarm Printer and runs an automatic query a Open Notepad and enter the query text typed in as a single line Ifthe operating system is Windows 2008 type S Program Files x86 Wonderware In Touch ALMPRT EXE q UserProfile Documents COMPUTERNAME S query ALC e Ifthe operating system is Windows 2003 type S ProgramFiles Wonderware InTouch ALMPRT EXE q SUserProfile My Documents COMPUTERNAME S query ALC Note 3COMPUTERNAME S query ALC is the name of the Alarm Printer Configuration file that 7 was saved in step 14 and the name of the Alarm Printer Configuration file that the Alarm Printer will start with By using the q in the command the query runs automatically when the system starts up b Select File Save As c Type the file name in the File Name field and click Save e Ifthe operating system is Windows 2008 the file name is bUserProfile Documents RunAlarmPrinter Query bat e Ifthe operating system is Windows 2003 the file name is 3UserProfile My Documents RunAlarmPrinter Query bat d Select File Exit FSA4000 Report Generator Alarm Printing Options Table 12 FSA4000 Report Generator Alarm Printing Options
272. s 53 Alerting LAN Computer ALC Hardware Specifications ccccccscessescecsseeseceeceseceeceeeeceteeerenseenteees 54 Z420 Workstation Specifications cccceccesseescesseesceseessceseeesecseecsecaaeaecsaeeseceeeeseceeeesereeerseneeaes 54 ZA00 Workstation Specifications n aa E E E E e E AE T 54 Computer Aided Dispatch CAD Specifications e esesessesesseseeseeeesersessesessessestestsrestenessesesseseesersesees 55 Chapter 2 FSA4000 Theory of Operation esssessssocsesoosssssecessocesesosesssoseessoese D7 FSA4000 How it Works in a Typical Fire Station cccescceccssecesceseeeeceseeeecesceeecesseeeecaeeeeecaaeaecaeeaeeeenaeens 57 FSA4000 System Configurations n esene er ae tenes Sh EA SE E EEE A bead ete E 57 FSA4000 Infrastructure Type Skei serer e EE Eis sE EE AE ERE EEEE ES ARTERE o EE EEE E RETEK E EEES 59 Dual Brinks Tift as te Cte Svs r ae a a dt paris a e a a ea 60 Single Link Infrastructure isie a e EES RE A E A teas TETE ER is 60 FSA4000 Fire Station Alerting System FUnctions c cceccesscesceseeesceeeeeeceseeeeceseeeeecaeeeaecaaeaecaenaeeeeeseeeees 60 Stations Alerting Non Zone System FUnctions cceccecceeseessesseescescecseceeceecsaeeseceseeseceseeeseeeeereneeeaes 61 Multr Group Alerting GUL aorin aa tend a a ea antri aeai 6l Station Zones Alerting System FUMCtiONS ccccesccecceseeeeceseeeecesceecesceeeeseeeeecaeeaeecaeeeaecaeeeaeeseeeeerees 62 Station Apparatuses
273. s Server Using MOSI on page 74 7 Note If disaster recovery requires hardware replacement it should be done at this stage 9 Configure the Windows operating system See Configuring the Windows Operating System on page 77 10 Install Wonderware InTouch See Jnstalling Wonderware InTouch on page 84 11 Install the FSA4000 users and groups See Jnstalling FSA4000 Users and Groups on page 90 12 Install the InTouch configuration See Installing the InTouch Configuration on page 91 13 Install the FSA4000 Dispatch Software See Installing the FSA4000 Dispatch Software Application on page 93 14 Install the FSA4000 Report Generator See Installing the FSA4000 Report Generator on page 96 15 Install the Event Logging Client using the Windows Install Framework application Refer to the Centralized Event Logging manual 7 Note This procedure is not applicable for K core systems 16 In systems with Dynamic System Resilience or when ZCP exists configure the Windows Event Logging Client Refer to Configuring Windows Event Logging Clients in the Centralized Event Logging manual 17 Install Adobe Reader by following the instructions provided with the ASTRO 25 system documentation media Your system must have Adobe Reader and a web browser installed to access the documentation Note For instructions to remove any previous instances of Adobe Reader if necessary see Uninstalling Adobe Reader on page 109 18 Start NetMeeting See the
274. s all dispatch applications on that same AMC It does not affect the other servers in the system Send Feedback November 2013 6871024P60 A Fire Station Alerting Description 41 Audio Control and Tone ACT Module The Audio Control and Tone ACT unit serves as a player of recorded voice and alarm sounds The ACT unit also routes low level sound signals to high level amplifiers The high level sound is routed back from the high level amplifier through the ACT module Then it is directed to specified alert speakers Each set of six speakers makes a zone Zones one through five are switched zones and zone six is always a common zone The following figure illustrates an ACT module Figure 13 Audio Control and Tone ACT Module FSA_RTU_ACT The following figure illustrates the zone alerting process using an ACT module 6871024P60 A November 2013 Send Feedback 42 Fire Station Alerting Description Figure 14 Zone Alerting through the ACT Module Note i I I I I I I I I I 4 I I r I Low Level Audio Public Address Amplifier Zone 1 5 Switched Zone 6 Un_Switched High Level Audio High Level Audio High Level Audio High Level Audio High Level Audio FSA_ACT_Module_Zone_Alerting 7 Note The zones used in this diagram are examples only The zones in your system can vary The tones used in alert sequences are recorded and played using the ACT module in the station In Zone layout s
275. s data coming from the RTU to a serial printer to allow printing of information by an alternative use of the The ACT unit has built in hardware that records and stores the audio signals by digitizing the signal from an audio source The audio source is connected directly to the low level audio input of the unit The unit plays these prerecorded audio signals once or repeatedly Send Feedback November 2013 6871024P60 A Fire Station Alerting Description 43 7 Note For more information see the FS44000 Audio Control Tone ACT Module Owners Manual ACT Module Tester Fields and Buttons Table 3 ACT Module Tester Description of Fields and Buttons Element Description Select Comm Port Connects the FSA4000 ACT Module Tester Utility through RS 232 to the PC Comm port Connect Connects to the ACT module Disconnect Disconnects from the ACT module Test ACT Opens the FSA4000 ACT Loader Test ACT screen Tone Configurations Opens the FSA4000 ACT Module Tone Loader screen Select Tone to Play Selects a tone from the list of recorded tones in the ACT module 8 tones for zone station layout 30 tones for apparatus layout Play Tone Enable PA Plays the tone selected in the Select Tone To Plan drop down list Enables the Public Address system Printer Test Tests the printer Sends a predefined set of strings to the printer attached to the ACT Module Zone Amplified Speak
276. s for the Digital Trunking IVD link are set up 7 Hide the drop down list Step result The properties of the selected RTU appear 8 Repeat step 4 through step 7 for each RTU in the system 6871024P60 A November 2013 Send Feedback 152 FSA4000 Configuration 9 Click Download Files in the Project pane Step result The Download pane appears 10 Click Build in the Activities pane Step result The project is built 11 In the Download Type pane select Local 12 In the Download Method pane select Smart 13 Perform the following actions a Expand FEPs on the Sites tree view b Select the redundant FEP for the preferred Main FEP on the Sites panel and click COM Setup 14 Configure the communication in the Communication Setup dialog box If Then If this is a new device without perform the following actions an IP address or there is no communication with the device using its existing IP address 1 1 Select the Serial Port option 2 2 Connect the device using Serial port 2 to the COM port of the computer 3 3 In the Communication Port field select the COM port to which the device is connected 4 Inthe Data Speed field select 115200 for a device that is configured for the first time or 9600 for a device that was already configured Click OK If the device was previously perform the following actions configured and has an assigned IP address 1 Select the Ethernet Port option 2 Type the IP Add
277. s with the optional Multi Group Alerting GUI Station zones alerting system functions zones functions e Station Apparatuses alerting system functions Zoning non zoning allows audio and tone routing in a station It also allows an operator to select the entire station Alternatively the operator can alert only the selected areas and the common zones of the station zones 1 5 The apparatus alerting functions work in addition to both zone and non zone layout The Multi Group Alerting GUI can be configured only in station non zone layout without apparatuses There are two modes of tone activation in remote stations in a multi tone environment that is where each tone is associated with a specific zone e Common mode one tone plays in all selected zones plus the Common zone for a specified time Staggering mode different tones play sequentially per each selected zone for a specified time as defined in the alert sequence Stations Alerting Non Zone System Functions In the non zone layout the station is not divided into zones The functions of the station alerting system are Selecting the stations for alert e Playing a tone based on the sequence number selected sequence e Verifying the alert that was received e Activating the alerting sequence The FSA4000 Software Alerting screen on the Alerting LAN Computer ALC has different types of fire station selection buttons according to the non zone layout In a non z
278. sceccscssssessceessseecesecseeecesceaeeeeeeceecseeeeseeenecseeeesaecaeceesaceaeeaseneeaeees 156 AlertSequence s 05 E A E E ote A ee ea ee ee en 157 Main Alerting Screen Display Elements 0 cccesccscessseesceseeescesceeceseeeeeneeeeecaeesnecseesaecaeceaeeaeeeeeerens 157 Change Status Screen Display Elements ccccescesceeseeeecesceeecesceeeeeneeeeecaeeseecaeesaecsecaeeaeeeeeeeseeearenes 159 Apparatuses Assignment Screen Display Element c cccceeceessesceesesseesecececeeceseeseeeseeeceseeeeenseenteess 159 Station Information Screenin kei na EE ieee E a E olbe et eee ial Manes ceases dei A dieses 160 Station Information Screen Display Elements ccccececsseesecsseesececeeseceeceseceeceseeeeeseeereeseeeeeeseeneeenes 160 System Reports SCCOM sds ae a ON RE O E E IE E RE E O E A GAEE 160 Interrogate Screei sse e a a e E e E Goths T R R a a e E a R A Se 161 Contents 13 Mania E N e O a dose oteeatebrscashesousteakess oeubetganicdve ck evhadesensects dnes tenvustons SBevoes tubeas ont ig a a e E AS 161 Station Enabling Disabliti gc 22 3 seco sohede ces nk e ies teach h andes Me eins eek Hise OS 162 Link Enabling Disabling in a Dual Link System Only eee eeecssetceeeeeecneeseeeesecaeeeesaceaeeeeeeceaeneees 162 Zone Enabling Disabling in a Zone Layout System cccccscesseeeesseesececeeseceseesececeseeeeneesereeteeereees 162 Updating Date and TIMES si eiieeii eierstok ieina iee ee iee Eeke oeaiei 1
279. se Follow the procedure below to re configure the Wonderware InTouch alarm DB logger 7 Note While performing this procedure you need to be logged on locally to the AMC as motosec or Administrator if motosec is not yet defined This procedure is for systems with FSA4000 Alarm Printing option only The User Account Control dialog box may appear If required type the administrator user name and password Click Continue or Allow or OK or Yes to continue Use the username you logged on with as the administrator user name Procedure 1 From the Start menu select Programs All Programs Wonderware InTouch Alarm DB Logger Manager 2 Inthe Alarm DB Logger Manager dialog box click Settings 3 Inthe Alarm DB Logger Manager Configuration dialog box type the new complex password for the wwAdmin SQL login in the Password field Refer to the Accounts Passwords list for the default password W Note The password field displays only 13 characters but a longer password may be used 4 Click Test Connection e Ifthe dialog box indicates that the test was successful click OK e Ifa message appears that the connection failed correct the data entered in step 3 and click Test Connection again 5 Click Next In the Alarm DB Logger Query Selection dialog box click Next to accept the defaults 7 Inthe Alarm DB Logger Advanced Settings dialog box in the Running Logger As selection area select the preferred option and click Finish
280. se One required per Fiber Optic Link to connect to the Port Expansion Unit The switch setting should be DTE 4 switches up One Fiber Optic Link required per FEP to AMC per second Redundant FEP to AMC per FEP to CAD Server and per second Redundant FEP to CAD Server One required per Fiber Optic Link One Fiber Optic Link required per FEP to AMC per second Redundant FEP to AMC per FEP to CAD Server and per second Redundant FEP to CAD Server Serial RS232 9 pin female to female strait cable One required per Fiber Optic Link to be connected to port expansion unit One Fiber Optic Link required per FEP to AMC per second Redundant FEP to AMC per FEP to CAD Server and per second Redundant FEP to CAD Server RTU to RTU Async cable and adapter see wiring diagram and drawings below One required per Fiber Optic Link to be connected to the FEP One Fiber Optic Link required per FEP to AMC per second Redundant FEP to AMC per FEP to CAD Server and per second Redundant FEP to CAD Server Pin Connections of the D Type to RJ45 Adapter The following table shows the pin connections of the D Type to RJ45 adapter Table 20 D Type to RJ45 Adapter Pin Connections PIN RJ45 PIN D TYPE NOTE 8 2 WHITE 7 3 BROWN 2 6 ORANGE 6 4 YELLOW 5 5 GREEN 1 8 BLUE 4 7 RED 3 1 BLACK N A 9 NOT CONNECTED RTU Async Cable Pin Connections The table below shows the P1 RJ45 to P2 RJ45 pin c
281. se When and where to use Follow the procedure below to install the FSA4000 Configuration Tool Apparatus license Y Important This procedure is optional and must be performed only when the Apparatus option is used in the system Send Feedback November 2013 6871024P60 A FSA4000 Installation 103 Note This procedure is for AMC and FSA4000 AUX I O systems For upgrade and expansion installation this procedure is performed only if the FSA4000 Configuration Tool was uninstalled from the previous installation as done for example for IA organizations For any ASTRO 25 System Release 7 8 or 7 9 original organizations that do not have the current version of the FS44000 Apparatus License media use the original ASTRO 25 System Release 7 8 or 7 9 version This procedure is for new installations disaster recovery and expansion While performing this procedure you need to be logged on locally to the AMC as motosec or Administrator if motosec is not yet defined The User Account Control dialog box may appear If required type the administrator user name and password Click Continue or Allow or OK or Yes to continue Use the username you logged on with as the administrator user name Procedure 1 Insert the FSA4000 Apparatus License media into the optical drive Note If the media does not open automatically you can navigate to the root directory of the optical drive and double click AutoStart exe If one or more secu
282. se tansi iepen an r a ANE EENAA 174 Fig re 2 RTU to RTU Assynt Cable ssnsdin ai n aan Rare 174 16 List of Figures Figure 28 Radio Interface Box RIB and Metal Bracket cecececcceesseceteceseceeeeeeseecsseeneenees 204 Figure 29 DC Power Cables sisicccicsccsctaghapsctescsvengigbatociaah sdustese i aa aa a A aa 204 Fig re Oe IU to RAY CADIS rates cs csceccas Gute set occa cach da teas tugaeuecesasee men oa ai a a ini 205 Figures tERIB Power CADIle uicaudysceecbiecctier tures gee eadeeua a cane ance eeaaes 206 Fig re 32 RIB t Radio Cable aincantinct unis niaietectusacdteapacisehik esl tvan a E a i a ies 206 Figure 33 ARTA Kit Installed on ACE3600 Chassis ogc ces c2auic Siccsseundecspeiscudeetdacsvee tdaenaaaas 207 List of Tables 17 List of Tables Table 1 MACH Alert and FSA4000 Solutions Feature Comparison ccccsseeeteeeseeeeeeeenees 34 Tale 2 ACE3600 RTU VO NO CUICS sss csarcaaynenncuiaanessaniintsesinensseuipcietcnasnannssenpentanssianvunaunaneauanriuees 39 Table 3 ACT Module Tester Description of Fields and Buttons 0 cccecceeseeeseeeseeeeteeeteeeees 43 Table 4 ACE3600 RTU Specificati S lt 55ihssatesicnidcxextnatencsnescexpaaendeceuidansuasnearesneiacapnnnteeanaexouaneden 49 Table 5 ACE3600 Front End Processor Component Attributes s sssnseesesseeseesessseseesesssresseseee 51 Table 6 ACT Module Specifications czscsscusancassaanacenesceseceanewacsniendanceconiendorenieneennadeac
283. sesseescescecseceeceeceaeesecseseeceseeeceeeeeeeeseeeeeeaeenaes 90 Installing the InTouch Configuration ccesccessesecesceeecesceseeesceeeeeceseeeeeeseeesecaeecaecaaeeaeenaeeaeens 91 Uninstalling the InTouch Configuration c cceccesccescesseeseeseeeeceseeeeceseeeeeceeeeeecaeesaecaeeeaecaeenaees 92 Installing the FSA4000 Dispatch Software Application cc sceccecseeeeeeceeceeeseesecseeeeesceaeeeees 93 Configuring the Wonderware ModbusSerial DAServer for FSA4000 Dispatch Software 94 Installing SQL Server 2005 Configuration ccccccesesscesceeseeseeececseeeeecaeesecseeseeeeeeeserenneeeeeees 95 Installing the FSA4000 Report Generator ccccccecccseceeeseceseesececeseceeceseeeenseeeecesseneeeseeeneeneeeaes 96 Installing ACE3600 System Tools Suite STS 10 50 00 cccecesescesceesceeceeeeeseeneeeseeeeeeeseeeaees 97 Installing the FSA4000 Configuration Tool cccecceeeessesseescenseeseeseecsecseecaecsaeeaecsaeeeenseeeeeneeeas 98 Installing the FSA4000 Configuration Tool InTouch AMC Server License 99 Installing the FSA4000 Configuration Tool InTouch ALC Client License 99 Installing the FSA4000 Configuration Tool CAD Interface License 100 Installing the FSA4000 Configuration Tool Redundant Dual FEP Option License 101 Installing the FSA4000 Configuration Tool Apparatus License ceceessecesecseeeceeceseeeeerenes 102 Installing the FSA4000 Configuration Tool ARTA License ceeesecseeeees
284. sh Installing Patches from the MOTOPATCH for Windows OS CD When and where to use Follow the procedure below to install MOTOPATCH 6871024P60 A November 2013 Send Feedback 110 FSA4000 Installation Note You can run MOTOPATCH again to ensure that all patches are installed on the system After you run the application for the second time click Inventory to view the list of installed patches This requirement does not apply to K core systems The MOTOPATCH for Windows CD is a dynamic product with changes each month in response to new security vulnerabilities Your system was shipped with the latest version of the MOTOPATCH for Windows CD available at that time Make sure to use the latest version of MOTOPATCH for Windows CD and review the README txt file It may include new information pertaining to your specific system For information on obtaining the latest version of MOTOPATCH for any further assistance contact the Motorola Solution Support Center SSC Y Important Run the MOTOPATCH for Windows CD on the Windows client and server devices You must upgrade Windows 2008 to SP1 and Windows 7 to SP1 before you can run the MOTOPATCH for Windows CD on the Vista client See OS Versions and Matching MOTOPATCH CDs and DVDs on page 110 for the list of different OS versions and the matching MOTOPATCH CDs It helps determine the correct set of MOTOPATCH CDs based on the Windows OS version Procedure 1 Close all op
285. ssage Level 4007 Alerts Level 4008 Short packet Level 4100 Apparatuses Aux I O printer diagnostic level Level 4500 ARTA Diagnostic level Unlocking the Built in or Default Administrative Account When and where to use Follow the procedure below to unlock the built in or default administrative account This can happen if a wrong password was entered too many times within a too short period The specific number of times and period depend on the security configuration settings of the operating system as set by applying the box specific settings from the Windows Supplemental CD Once the account is locked up another administrative account can unlock it On the AMC and ALC such an account exists It is normally reserved for Wonderware services and is not used interactively It is the Wonderware MOSCAD services account 6871024P60 A November 2013 Send Feedback 172 FSA4000 Troubleshooting 7 Note In a Windows 2008 Server system if an administrator password is required enter the appropriate password for the default administrator account and click Yes The default administrator account username is MotoSec In Windows Vista if any information about the user access permissions appears click Continue Procedure 1 Log on to the Wonderware MOSCAD services account Right click My Computer and select Manage Expand the tree to select Local Users and Groups and then the Users item Right click the locked account and select Proper
286. ssrsissesseiissssissssriessiessivoossssosse ji stastsdisstosedsdsssou dassde p a eaaoine cenit List of Figur eS danncnnnnmninnincomeniaie ene eee LS TSG OE ADS sscccccevctecececccacecsccescsctcesacscetesecscedesatesssdeuensuetastaseccescescceastacsecescecudesssacseetesesccessdastcdessecsee 7 VASE OF PF OCESSCS OAE E A saceadseseesssuescccsetesedesavesacessoevess cssesscessesseussussseceateseesvecsesse LO TENSE Of PR OCOQURES sossscscidessiasccsssceccsiecsavedess cocectsstascdaes cocdedessassdess coecetes tasccebs E cocecdsesascessscouss 2 Aout Fire Station Aleriin niin anincomwannwcomnmicianiinmnnnamunmannnsl What Is Covered In This Manual occ ssec5cccidscecs jscescactacdeceotcessacuevioceees E EEE N E EEEE A 25 Useful Background Inform tion sssini sinisas hearke Ra R riiai roai iis Diesen aena E iSSi 25 Related Information eai ae T AEE AEAEE REEERE E TEETAN EAE EEE EEEE T 25 Chapter 1 Fire Station Alerting Description e ssssesessoosssooesssoocesooosesseseesoesssse 2 7 Recommended Manuals esenee nen aiae ne eai EEEE Toernee R S EE ENORET 27 FSA4 000 System Overview ca icc scacscescheheaveedd aves oceacibsehacecatbacvaceceaeechaveavacs idagsatoaediscscebd Ghacuacectdes coated EEE 27 FSA4000 Server Client Configuration cccescesscescesscesceeseeseeeeeeseeseecaecseecaeceaecaecsaeeaeeaesaeseeesrseseeneeees 27 FSA4000 Aux VO Overviews ariii ieis Ea suerte ona R era T ote ees 31 FSA4000 Configuration Tool cccccceceesce
287. ssssscesceseceseeeeeeeeeeseceseeesecseecaecaaecaeseaeaaecaaeeeesneeeaeseseseeseneeneeenes 33 MACH Allert for Fire Station Alerting inces osii ea eas e oa eT KS EEEE ESTEE EEE 33 MACH Alert System Overvicw cccccsccsssssscescesscesceeeeeceeeeeceseeeseeseecaecsaecaecaaesaecsaeeeeseseaeeeeesersneeeneeees 33 Alerting Interface Controller 3 i i cc ccsseicsassevack ccsesteess cetesccacecea ce aeeciavi ck acoisnessinenicaieccresceatedeadecteeeres 34 Station Controller serisine rer ae a RAE aE Epro e EREE E 34 MACHAlert Feat re Sieen n e ie et eee A ee E Eata 34 FSA4000 System Equipment cccccccecccseescesseesceseeseceseeesecaeecaecscesaecsaeeaeceeceaeenessseseesaeseeceseeeaeeaeeesecseeeaeeneeaees 35 ACE3600 Remote Terminal Unit RTU cccccecccsssescsseesecesceeecesseseecaeeeaecaeesaecaaesaecnecaeceeeseseeseneenneeaes 36 RTU Processing FUNCtions cccccescesscesceseessceseeeeceseeeseeseecaecseecaecsaesaeceaeeeeeeeeeeseaeeneeeseeeeeeaeeaaes 38 Audio Control and Tone ACT Module cccccecccsecssceseeesceseeseceseeeeceseeceeeaeeeeecaeesaeceaeaeeaeenaeeneeenetreas 41 ACT Module Tester Fields and Buttons cccecceccccsceeseeceseecseescecaecaeceeeaeeseceaeeerseseeeeeeseeneeenes 43 Front End Processor FEP neinn R EAE EEEE EEEN 43 Backup ACE3600 FEP ccccccssescssesesseseseeseseeaeceaesceaesecaesecaesecaesecaeeecaesaeaeeaeaeeaeeeaeeeeaeeeeasereneees 44 Front End Processor Pumctiomse 3s iscileisc i ccsdeesecciesdecec
288. stalling Windows Server Using MOSI on page 74 e Ifthe system uses the Windows Vista operating system install Microsoft Windows Vista Business Edition with SP2 Ifthe system uses the Windows 7 operating system install Microsoft Windows 7 with SP1 Rename the administrative account See Renaming the Administrative Account on page 89 Configure the Windows operating system See Configuring the Windows Operating System on page 77 Install Wonderware InTouch See Installing Wonderware InTouch on page 84 Install the Wonderware InTouch license file See Jnstalling the Wonderware InTouch License on page 85 Install the FSA4000 users and groups See Installing FSA4000 Users and Groups on page 90 Install the InTouch configuration See nstalling the InTouch Configuration on page 91 Install the FSA4000 Dispatch Software See Installing the FSA4000 Dispatch Software Application on page 93 Install the FSA4000 Report Generator See Installing the FSA4000 Report Generator on page 96 10 Install the Event Logging Client using the Windows Install Framework application Refer to the Centralized Event Logging manual oo 4u DAA kW NY 11 In Dynamic System Resilience systems or when ZCP exists configure the Windows Event Logging Client Refer to the Configuring Windows Event Logging Clients section of the Centralized Event Logging manual 7 Note This step is not applicable for K core systems or FSA4000 client software cohabited on dispatch
289. sure that chosen mode fits the previous system mode and proceed to step 7 7 Note The selected mode must match the previous system mode If a different mode is chosen the system may not work properly e Use the Logging Mode rtf file saved in the backup location to check the previous system logging mode configuration Log in as the built in database administrator a Type the built in database administrative login name in the User Name field The built in database administrative SQL login name is sa b Type the password for the built in database administrative SQL login in the Password field Although the password field shows only 13 characters a longer password may be used Click Test Connection e Ifa message appears that the connection succeeded click OK e Ifa message appears that the WWALMDB database not present click OK in the message box click Create and click OK e Ifa message appears that the connection failed correct the data entered in step 3 and step 5 and click Test Connection again Log in as the wwadmin user a Inthe User Name field type wwadmin b Inthe Password field type the default password for the wwadmin SQL login e Although the password field shows only 13 characters a longer password may be used In ASTRO 25 System Release 7 11 the default non complex password of the wwAdmin SQL login is later replaced with a more complex password during the SQL Server Configuration installation Refer to your
290. switch to the Secondary FEP click Yes Step result The AMC is switched to the Secondary FEP Switching the AMC to the Main FSA4000 FEP When and where to use Follow the procedure below to switch the AMC to the main FSA4000 FEP Send Feedback November 2013 6871024P60 A FSA4000 Installation 127 7 Note This procedure is performed only when the Redundant FSA4000 FEP option is used Procedure 1 Select Station Information from the FSA4000 Dispatch Software top menu 2 Inthe Station Information pane click FEP Communications Step result The FEP Communications details appear 3 Click the pink oval switch with the white arrow 4 When a message prompts you to confirm the switch to the Primary FEP click Yes Step result The AMC is switched to the Primary FEP ALC Installation ALC installation involves installing all necessary applications on an ALC See Jnstalling ALCs on page 127 If the FSA4000 client software coexists on consoles the client software must be installed on the consoles See Recovering FSA4000 Client Software Cohabitation on a Console on page 200 Installing ALCs When and where to use Follow the process below to install the ALC To install FSA4000 Client Software to coexist on consoles see Jnstalling the FSA4000 Client Software to Coexist on a Console on page 129 7 Note The logon username used in the ALC installation process is secmoto Process 1 Install the operating system using MOSI See In
291. t confirmation dialog box appears click Yes 3 Repeat this procedure for every instance of the FSA4000 Report Generator Closing the FSA4000 Dispatch Software When and where to use Follow the procedure below to close the FSA4000 Dispatch Software on ALCs and consoles Important The FSA4000 Dispatch Software must be stopped and closed on all ALCs CENTRACOM Gold Elite Consoles and MCC 7500 Consoles before the AMC is upgraded and must not be restarted until it is upgraded following the AMC upgrade Procedure 1 Click Log Out in the FSA4000 Dispatch GUI window 6871024P60 A November 2013 Send Feedback 148 FSA4000 Configuration 2 Inthe logout confirmation dialog box click Yes 3 Inthe FSA4000 Dispatch GUI Login window press Alt F4 Uninstalling the FSA4000 Dispatch Software When and where to use Follow the procedure below to uninstall the FSA4000 Dispatch Software Important The FSA4000 Dispatch Software must be stopped and closed on the AMC all ALCs CENTRACOM Gold Elite Consoles and MCC 7500 Consoles 7 Note e While performing this procedure you need to be logged on locally to the AMC as motosec or logged on locally to the ALC and consoles as secmoto The User Account Control dialog box may appear If required type the administrator user name and password Click Continue or Allow or OK or Yes to continue Use the username you logged on with as the administrator user name Procedure 1 Ifthe FSA40
292. t defined Procedure 1 Insert the FS44000 Configuration Application S W or FSA4000 Configuration Application S W Upgrade media into the optical drive 6871024P60 A November 2013 Send Feedback 76 FSA4000 Installation Note If the media does not open automatically you can navigate to the root directory of the optical drive and double click AutoStart exe If one or more security dialog boxes appear for each dialog box click Yes or Run or OK If the Active Content Warning dialog box appears click Yes or Continue Step result The installation home page appears 2 Connect the EdgePort device cable to the USB port Step result The Found New Hardware Wizard appears asking if Windows can connect to Windows Update to search for software 3 Select No not this time and click Next Step result The Found New Hardware Wizard appears asking what you want the wizard to do 4 Select Install from a list or specific location Advanced and click Next Step result The Please choose your search and installation options screen appears 5 Do the following a Select Search for the best driver in these locations b Check the Search removable media floppy CD ROM checkbox c Make sure Include this location in the search is unchecked Click Next In the Completing the Found New Hardware Wizard screen click Finish Click Next 8 Click Finish Step result After a few seconds the Found New Hardware Wizard appears asking if Windows can
293. t defined The User Account Control dialog box may appear If required type the administrator user name and password Click Continue or Allow or OK or Yes to continue Use the username you logged on with as the administrator user name Procedure 1 Insert the FS44000 Configuration Application S W or FSA4000 Configuration Application S W Upgrade media into the optical drive Note If the media does not open automatically you can navigate to the root directory of the optical drive and double click AutoStart exe If one or more security dialog boxes appear for each dialog box click Yes or Run or OK 2 Inthe Installation home page click on theWonderware Service Packs Updates and HotFixes link and then the icon next to the Wonderware ModbusSerial DAServer 2 5 SP2 entry 7 Note If one or more security dialog boxes appear for each dialog box click Yes or Run or OK In the Wonderware MBSerial DAServer Setup window click Next In the License Agreement dialog box select the I Accept the License Agreement option and click Next In the Admin Installation Warning Notes window click Next In the Select Features dialog box click Next NAIA un RAQ The User Name and Password dialog box perform the following actions a Type the name of the MOSCAD InTouch communications account in the User Name field 7 Note The MOSCAD InTouch communications account username is MOSCAD b Type the appropriate password for the moscad account
294. t menu select All Programs Wonderware Common right click on License Utility and select Run as administrator 2 Inthe License Utility window select File Install License File 3 When the Open dialog box appears navigate to the WWSUITE LIC file select it and click Open v Note The WWSUITE_10 1 LIC file was backed up using Backing Up the Wonderware InTouch License and SCADAlarm License File on page 186 4 Inthe Destination Computer for Installation dialog box click OK 5 Select File Exit Restoring the SCADAlarm Configuration When and where to use Follow the procedure below to restore the SCADAlarm configuration 7 Note This procedure is for the AMC only This procedure is for FSA4000 Alarm Paging option customers only While performing this procedure you must be logged on locally to the AMC as motosec or Administrator if motosec is not yet defined Procedure 1 Close all applications 2 Copy the backed up SCADAlarm configuration files from the backup directory a Navigate to the backup directory where you backed up the SCADAlarm configuration b Press and hold the Ctrl key c Select all files with car and csk extensions and select the SCADALRM LINI file Send Feedback November 2013 6871024P60 A FSA4000 Disaster Recovery 193 d Press CtrI C 3 Navigate to the SCADAlarm folder e Ifyou are on Windows 2008 Windows Vista or Windows 7 open the Start menu and type SALLUSERS
295. t several times during the installation process Step result The installation starts and the WIF execution log window appears Send Feedback November 2013 6871024P60 A FSA4000 Installation 85 8 After the computer restarts log in to the AMC or ALC Step result After the initialization is completed the installation continues 9 When the WIF execution log window appears click OK Note If the Windows Install Framework window is still open after the WIF execution log window closes close it Uninstalling Wonderware InTouch When and where to use Follow the procedure below to uninstall any previous instances of Wonderware software that may be present on your system e While performing this procedure you need to be logged on locally to the AMC as motosec or to the ALC and consoles as secmoto The User Account Control dialog box may appear If required type the administrator user name and password Click Continue or Allow or OK or Yes to continue Use the username you logged on with as the administrator user name Procedure 1 Open the list of programs e Ifthe operating system is Windows 2008 or Windows 7 from the Start menu select Control Panel Click Programs Click Programs and Features Click Uninstall or Change a Program If the Control Panel is in classic view click Control Panel Home first e Ifthe operating system is Windows 2003 select Start Settings Click Control Panel Double click Add or Remove Progr
296. t square button selects all enabled zones in the station The FSA4000 Software Alerting screen that is based on zone layout supports a button with a configurable sequence name specific to the individual FSA4000 system Use the button to send a special sequence that is pre defined in the configuration tool This sequence is in addition to the alerting sequence In a zoned system the sequence is tied to a zone not to the individual fire stations in the FSA4000 system Note The FSA4000 application displays General Announcement on this button as the pre configured display If you choose to configure the button the display name is limited to seven characters Station Apparatuses Alerting System Functions In either layout zone or non zone if the Apparatus feature is enabled various devices or personnel can be depicted as apparatuses in the stations The typical FSA4000 server client system can be configured with up to 8 or up to 15 apparatuses in every fire station The FSA4000 Aux I O system can be configured with up to 54 apparatuses 7 Note The Apparatus feature is not available with the Multi Group Alerting GUI display Each apparatus has a unique name and a type such as an ambulance or a ladder The tone played at the fire station is determined by the apparatus type so all ambulances have the same tone all ladders have the same tone and so on The dispatcher can easily select the appropriate apparatuses to be alerted in resp
297. te fire stations twice a day schedules are a configured parameter In a dual link system the scheduled interrogation takes place per each link e Dispatcher Initiated interrogation communication status for specific stations The FEP supports communication status failure indication with specific RTUs One of the FEP interfaces initiates the interrogation to selected fire stations only Automatic Daylight Savings Time Adjustment The ACE3600 FEP automatically adjusts its internal clock for daylight saving changes according to the daylight savings time DST system You set up this adjustment using the FSA4000 Configuration Tool For more information see the FS44000 Configuration Tool User Guide Front End Processor Alerting Sequence An alerting sequence is a series of controls that are sent out from the FEP to the RTU during the alerting process For instance if 30 stations are alerted in a sequence 30 individual messages are sent 1 per each station for an IV amp D system However if another link IP exists then it sends another message on that link Alerting Master Computer AMC The Alerting Master Computer AMC is a computer that is equipped with a Windows platform and the InTouch software FSA4000 Dispatch Software It acts both as an operator central computer and as a server for other Alerting LAN Computers ALCs It interfaces with FEPs using the MODBUS protocol through an RS 232 interface The AMC supports up to two FEPs
298. tem The Alerting Center administrator Dispatch manager can disable specific zones in each configured station Disabling a zone causes it to be non functional and grayed out in the alerting screen Enabling a zone makes the disabled zone operational again Updating Date and Time The operator can modify the computer clock by pressing the Syne Computer button The manager can update the FEP time by pressing the Update FEP button This button updates the FEP time to match the fire alerting server time Once the FEP time is changed the FEP synchronizes its time with all of the RTUs Interrogate Hours Two interrogation hours are configured for the FEPs to interrogate all remote stations in the system The operation is performed using the FSA4000 Configuration Tool Communication Parameters window When you press the Interrogation Hours button a new window appears This window allows the user to enter specific times of the day when the FEP performs the interrogations The times can be turned on or off by clicking the toggle switch with the mouse or by using the touch screen To set the times move the mouse pointer over to an hour or a minute display and then click the left mouse button A numeric pad appears that allows the user to designate a time for the FEP to perform an interrogation on all the enabled stations FEP Communications The FEP Communications option allows the Manager to monitor the communication with Primary and Backup FEPs Th
299. tem 18 Select File Exit FEP Configuration For complete FEP configuration instructions see the FSA4000 Configuration Tool User Guide See RTU Configuration on page 139 for a description of the FSA4000 FEP software configuration and new firmware version installation on RTUs and FEPs Configuring the ACT When and where to use Installation configuration and operation information for the ACT module can be found in the FSA4000 Audio Control Tone ACT Module Owners Manual Follow the procedure below to load tones to the ACT module 7 Note Configuration should be performed locally in the fire station where the equipment is located Procedure 1 To start the FSA4000 ACT Loader from the Start menu select Programs All Programs Motorola gt FSA4000 ACT Loader X YY FSA4000 ACT Loader Step result The ACT Module Tester application opens on the screen 2 Configure the ACT module according to the FSA4000 ACT Module Owner s Manual e When the apparatus feature is enabled configure 30 tones e When the apparatus feature is not enabled configure eight tones y g Note To open the FSA4000 ACT Module Owner s Manual from the Start menu select Programs All Programs and then select Motorola FSA4000 Configuration Tool FSA4000 ACT Loader FSA4000 ACT Module Owner s Manual Important For information on configuring the number of tones see the Selecting Tones section of the F SA4000 ACT Modul
300. tem Configuration two AMCs with two FEPs in Each Dual Data Links and FEP Redundancy for Each FEP Link 1 Link 1 E Link 1 Link 1 Link 2 Link 2 22 ey ink 2 Link 2 se ey E FEP 1 Redundant RS 232 rc RS 232 Redundant RS 232 FEP 2 Redundant FSA_2AMC_2FEP_Redun_2Data_B2 FSA4000 Infrastructure Types There are two different infrastructure types available in an FSA4000 system dual link infrastructure and single link infrastructure 6871024P60 A November 2013 Send Feedback 60 FSA4000 Theory of Operation Dual Link Infrastructure With a dual link infrastructure FSA4000 can operate on an ASTRO 25 Integrated Voice and Data IV amp D systems and on an IP based data network wired or wireless at each fire station This dual link infrastructure provides increased reliability for alerts to reach their destination The system transmits commands over both links to enable delivery of the data message see Figure 22 FSA4000 Infrastructure with Dual Data Links on page 60 Dual link functionality uses the following methods to achieve redundancy and high reliability Data communication is supported over the ASTRO 25 IVD system with one link and over an IP based data network wired or wireless with another link Implements full two way messaging with acknowledgments on both links e Alerting systems from the dispatch center regularly poll links at the fire stations to ensure consistent
301. tems only This procedure is NOT for MCC 7500 Dispatch Console and CENTRACOM Gold Elite Dispatch Console While performing this procedure you need to be logged on locally to the AMC as motosec or Administrator if motosec is not yet defined or to the ALC as secmoto The User Account Control dialog box may appear If required type the administrator user name and password Click Continue or Allow or OK or Yes to continue Use the username you logged on with as the administrator user name Procedure A U N Navigate to the network location where you backed up the local hosts file Click the hosts file and press Ctrl C Navigate to the 3SystemRoot system32 drivers etc folder on the AMC server and press Ctrl V If the file replace confirmation dialog box appears do the following 6871024P60 A November 2013 Send Feedback 198 FSA4000 Disaster Recovery e Ifthis is a Windows 2008 Windows Vista or Windows 7 system click Copy and Replace e Ifthis is a Windows 2003 system click Yes to All 7 Note If any information about the user access permissions appears click Continue Restoring NTP When and where to use Follow the procedure below to restore the NTP configuration 7 Note This procedure is for Disaster Recovery only Perform this step only if you were previously able to back up necessary data Otherwise follow the procedure Configuring Network Time Protocol NTP on page 125 This procedure is for K core s
302. the fsa4000_ intouch folder and click OK 5 When a prompt appears to save a backup of the existing application click Yes In the CSV File to Load From dialog box browse to the folder where the IntouchDB csv file resides and select the InTouchDB csv file that was generated by the FSA4000 Configuration tool 7 Note On the AMC the IntouchDB csv file resides under the project folder On the ALC the IntouchDB csv file resides under the folder selected in step of this procedure 7 Click OK Wait until a message appears stating that the load was successful Step result The database definition is loaded 8 Repeat this procedure for each computer Configuring the MDLC Formatted Buffer Size for the ACE3600 STS Prerequisites You must create the FSA4000 Configuration Tool project before this procedure is executed When and where to use Follow the procedure below to configure the MDLC formatted buffer size for the ACE3600 STS Send Feedback November 2013 6871024P60 A FSA4000 Installation 123 7 Note Perform this procedure for FSA4000 Apparatuses expansion While performing this procedure you need to be logged on locally to the AMC as motosec or Administrator if motosec is not yet defined The User Account Control dialog box may appear If required type the administrator user name and password Click Continue or Allow or OK or Yes to continue Use the username you logged on with as the administrator user name
303. the FSA4000 Configuration Tool can be colocated on the configuration PC The FSA4000 Configuration Tool is used to create and deploy FSA4000 applications The tool is used to define and configure all elements of an FSA4000 system The properties of each element are configured to suit system requirements The FSA4000 Configuration Tool is used to perform the following functions Define the network layout with all network components e g FEPs RTUs and communication links Define the I O Modules attached to the RTU and to the FEP Define the fire station layout which applies to all stations in the system zones status utilities and Digital Inputs e Define the alert sequences including audio tones sent to the stations e Customize the system parameters Once the project has been downloaded to the Alerting Center and remote station CPUs the operator can begin to monitor and alert remote fire stations using the FSA4000 Dispatch Software 7 Note For more information on the dispatcher operations see the FS44000 Dispatch Software User Guide For information on operating the FSA4000 Configuration Tool see the FSA4000 Configuration Tool User Guide FSA4000 Dispatch Software Configuration on the AMC For information on installing and configuring the FSA4000 Dispatch Software application see the FS44000 Dispatch Software User Guide RTU Configuration For complete RTU configuration instructions see the FSA4000 Configuratio
304. the FSA4000 Configurator CAD Interface License Send Feedback November 2013 6871024P60 A FSA4000 Installation 101 7 Note This procedure is optional and must be performed only when CAD is used in the system For expansion installation this procedure is performed only if the FSA4000 Configuration Tool was uninstalled from the previous installation for example for IA organizations For any ASTRO 25 System Release 7 4 7 5 7 6 7 7 7 8 or 7 9 original organizations that do not have a current version of the S44000 CAD API License media use the latest available version This procedure is optional and must be performed only when CAD is used in the system This procedure is for AMC and FSA4000 Aux I O systems This procedure is for new installations disaster recovery and expansion While performing this procedure you need to be logged on locally to the AMC as motosec or Administrator if motosec is not yet defined Note The User Account Control dialog box may appear If required type the administrator user name and password Click Continue or Allow or OK or Yes to continue Use the username you logged on with as the administrator user name Procedure 1 Insert the FS44000 CAD API License media into the optical drive Note If the media does not open automatically you can navigate to the root directory of the optical drive and double click AutoStart exe If one or more security dialog boxes appear for each dialog b
305. the Radio Interface Box RIB RLN4008E into the metal bracket FHN7302A so that the LED and switch are visible in the square opening See Figure 28 Radio Interface Box RIB and Metal Bracket on page 204 below 6871024P60 A November 2013 Send Feedback 204 FSA4000 ARTA Kit Figure 28 Radio Interface Box RIB and Metal Bracket Metal Bracket FHN7302A Radio Interface Box m 25 Pin Connector FSA_RIB_brkt 2 Mount the bracket with RIB on the RTU chassis to the right of the I O modules in place of the 6th and 7th I O module using the two built in screws Make sure that the RIB s LED and switch are facing towards the I O modules the 15 pin connector is on top and the 25 pin is on the bottom See Figure 33 ARTA Kit Installed on ACE3600 Chassis on page 207 3 Connect the 25 pin connector of the RIB to radio cable FKN8614A Figure 32 RIB to Radio Cable on page 206 to the 25 pin connector on the bottom of the RIB see Figure 28 Radio Interface Box RIB and Metal Bracket on page 204 4 Connect the radio accessory connector of the RIB to radio cable Figure 32 RIB to Radio Cable on page 206 to the accessory connector on the voice radio See Figure 33 ARTA Kit Installed on ACE3600 Chassis on page 207 5 Connect the ignition pin on the RIB to radio cable Figure 32 RIB to Radio Cable on page 206 to the free red wire on the DC Power cable FKN8436A Figure 29 DC Power Cable on page 204
306. the architecture and descriptive information in the manuals that apply to your system configuration Send Feedback November 2013 6871024P60 A Chapter 1 Fire Station Alerting Description This chapter provides a high level description of the Fire Station Alerting FSA feature and the function it serves on your system FSA can be implemented using either the FSA4000 solution or MACH Alert solution For information on MACH Alert see MACH Alert for Fire Station Alerting on page 33 Recommended Manuals Use the following documentation in conjunction with this manual to install an FSA4000 system e ACE3600 RTU Owners Manual e FSA4000 Audio Control Tone ACT Module Owners Manual e FSA4000 Dispatch Software User Guide e FSA4000 Configuration Tool User Guide FSA4000 Report Generator User Guide Windows Supplemental Configuration Manual Use the documentation provided with the MACH Alert Fire Station Automation and Alerting FSAA system in conjunction with this manual to install a MACH Alert system FSA4000 System Overview FSA4000 systems manage resources with hardware and software that can reduce the emergency cycle time and also streamline the emergency response process The FSA4000 system can be deployed in two basic configurations e FSA4000 server client configuration a typical configuration based on the Alerting Master Computer AMC and dispatch clients e FSA4000 Aux I O it reuses a console developed Au
307. the screen 2 Open an existing project If Then If the preferred click the link of the project name in the Recent projects pane project appears in the Recent projects pane If the preferred perform the following actions project does not appear in the Recent projects pane 1 Select File Open 2 Browse to the preferred project directory The default location of the project directory on Windows Server 2003 is C Program Files Motorola PublicSafety Fire FSA4000 FSA4000_xxx Projects project name Send Feedback November 2013 6871024P60 A FSA4000 Disaster Recovery 195 If Then The default location of the project directory on Windows Server 2008 is C Program Files x86 Motorola PublicSafety Fire FSA4000 FSA4000_ xxx Projects project name 3 Select the preferred project name sap file and click Open Note If an upgrade is needed a dialog box appears asking if you want to perform the upgrade Click Yes Step result The selected project appears on the screen 3 Click Import AMC DB in the Activities tab 4 Inthe Select AMC DB file dialog box open the configuration file a Navigate to the network location where you backed up the FSA4000 Dispatch Software Run Time Configuration apparatuses configuration b Select the DB CSV file and click Open Step result The AMC DB is imported 5 Select File Exit Restoring the FSA4000 Report Gener
308. the value under Firmware Version property e Ifthe value in the Firmware Version property is equal to 13 00 X YYY click Close and proceed to step 17 e Ifthe value in the Firmware Version property is not equal to 13 00 x YYY click Close 11 Right click on the site and select Download 12 When a message appears that the project needs to be saved before downloading click Yes 13 select the Local check box in the Connection section 14 Select the Remote System File in the Files list of each site to be installed and click Download Send Feedback November 2013 6871024P60 A YW v FSA4000 Configuration 143 Important ACE3600 firmware is downloaded from the STS to the FEP RTU Configuration and other FEP RTU files are downloaded through the FSA4000 Configuration Tool However in certain cases there may be a need to change the configuration using the STS Once this has been done always download the configuration from the STS and not from the FSA4000 Configuration Tool Before using the STS to change these parameters go to the FSA4000 Configuration Tool choose Customize and check the Communication screen to see if the specific parameters can be changed Note If a Communication driver password dialog box appears type the communication password in the Enter password field 15 When the Download finished successfully dialog box appears click OK 16 Click Close 17 Repeat step 5 through step 16 for every RTU and FFP in the sys
309. ties an A WwW N Clear the Account is locked out and Account is disabled checkboxes Note Also depending on the security configuration required Password never expires can be selected If it is not selected the password must be replaced periodically 6 Log out of the Wonderware MOSCAD services account and log on again with the built in or default administrative account or a normal user account needed for the applications Troubleshooting Using the Tx Rx Monitor Use the ACE3600 System Tools Suite STS for help in troubleshooting using the Tx Rx monitor Send Feedback November 2013 6871024P60 A Chapter 8 FSA4000 Reference This chapter contains supplemental reference information relating to the FSA4000 system Fiber Optic Link One Fiber Optic Link is required for each of the following FEP to AMC A redundant link from the FEP to the AMC FEP to the CAD server A redundant link from the FEP to the CAD server The figure below shows the fiber optic link from the AMC to the FEP Figure 25 Fiber Optic Link Serial RS232 9 pin female to female Port straight cable Expansion Unit RTU to RTU Async cable and adapter Fiber Cable Fiber Optic Line Extender Fiber Optic Line Extender Fiber Optic Line Extender Fiber Optic Line Extender FEP Redundant RTU to RTU Async cable and adapter Fiber Cable Expansion Unit Serial RS232 9 pi
310. tion 3 50 Wonderware ModbusSerial DAServer 2 5 with SP2 Wonderware DAServer Runtime Components 3 0 SP1 Microsoft SQL Server Standard Edition 2005 SP3 Wonderware InTouch 10 1 300 with HotFixes 2294 and 2292 Wonderware SCADAlarm 6 0 200 Installing AMCs When and where to use Follow the process below to install Alerting Master Computers AMC 7 Note The logon username used in the AMC installation process is motosec or Administrator if motosec is not yet defined Process 1 Install the operating system using MOSI See nstalling Windows Server Using MOSI on page 74 e Ifthe system uses the Windows Server 2008 operating system install Windows Server 2008 R2 Standard Edition x64 SP1 e Ifthe system uses the Windows Server 2008 operating system install Windows Server 2003 R2 Standard Edition with SP2 2 Configure the Windows operating system See Configuring the Windows Operating System on page 77 3 Install the external modem drivers See Jnstalling External Modem Drivers on page 75 4 Install the Digi EdgePort USB driver For Windows Server 2003 see nstalling the Digi EdgePort USB Driver On Windows Server 2003 on page Pos For Windows Server 2008 see Installing the Digi EdgePort USB Driver On Windows Server 2008 on page 76 5 Install the Port Expansion Unit USB serial hub driver See Jnstalling the Port Expansion Unit USB Serial Hub Driver on page 79 6871024P60 A November 2013 Send Fee
311. tion opens on the screen To open an existing project perform the following actions If Then If the preferred project appears in click the link with the project name in the Recent projects pane the Recent projects pane If the preferred project does not perform the following actions appear in the Recent projects pane 1 Select File Open 2 Inthe Open FSA4000 Configuration Project dialog box browse to the preferred project directory 3 Select the preferred project name sap file 4 Click Open Step result The selected project appears on the screen To check whether the FEP RS 232 port is configured for printer connection perform the following actions a Click the Customize link in the Project pane b Click the Ports tab c Inthe Ports layout in the FEP tree panel search for the port whose Connection Type is User Port ladder controlled d Remember the port number e Select File Exit Connect the serial printer to the FEP s remembered User port If you use a serial printer other than Okidata Microline 320 perform configuration according to the printer user manual Further instructions apply only to the Okidata Microline 320 serial printer which is recommended Make sure that following communication parameters are as follows e Bits per Second 9600 e Data bits 8 e Parity None e Stop bits 1 Flow control None 6871024P60 A November 2013 Send Feedback 134 FS
312. to the fsa4000_intouch folder and click OK 4 Inthe CSV File to Dump To dialog box navigate to the fsa4000 intouch folder and specify the file name DB CSV Click OK 7 Note If a message appears asking you to confirm overwriting an existing file click Yes 7 Note The dump process may take a few minutes 5 When the dump successful message appears click OK Navigate to the fsa4000_intouch folder Copy the DB csv file to a backup location a Navigate to the fsa4000 intouch folder b Click the DB csv file and press Ctrl C 6871024P60 A November 2013 Send Feedback 186 FSA4000 Disaster Recovery c Navigate to the backup location where you want to store the file and press Ctrl V Backing Up the Wonderware InTouch License and SCADAlarm License File When and where to use Follow the procedure below to back up the Wonderware InTouch license and the SCADAlarm License File v Note This procedure performs backup of the InTouch license and also the SCADAlarm license if the FSA4000 Alarm Paging option was installed While performing this procedure you must be logged on locally to the AMC as motosec or to the ALC and consoles as secmoto Save the backup files either on a network location that is accessible during upgrade disaster recovery process or removable media which is allowed by the organizations IA policies Procedure 1 Navigate to the license file folder If you are backing up on Windows 2008
313. ts a configuration of one or more FEPs with or without FEP redundancy Supports the manual mode of server switching Supports the test mode that enables a specific client to use the backup server instead of the active server for testing purposes Active and backup servers maintain full data synchronization When server switch occurs the backup server is already updated with all changes made using the active server 7 Note All clients use the server that is currently active When a manager switches the active FSA4000 server manually and a CAD interface is in use then each CAD client should be connected to the FEP s of the new active server See Figure 1 FSA4000 System Basic Diagram on page 29 for an illustration of a basic FSA4000 system Send Feedback November 2013 6871024P60 A Fire Station Alerting Description 29 Figure 1 FSA4000 System Basic Diagram FEP Redundant IP ASTRO 25 System w lV amp D Gold Elite MCC 7500 FSA_System_Basic_Config6 See Figure 2 FSA4000 System Dual Link Diagram on page 30 for an illustration of a dual link FSA4000 system 6871024P60 A November 2013 Send Feedback 30 Fire Station Alerting Description Figure 2 FSA4000 System Dual Link Diagram ASTRO 25 System wiV amp D Gold Elite MCC7500 IG Client Workstations FSA_System_Dual_Link_Configuration Figure 3 FSA4000 System When it Coexists with Consoles on page 30 shows the FSA4000 system when
314. ts can be printed from up to five clients To print generated reports connect the AMC to a printer FSA4000 Aux I O System Equipment An FSA4000 Aux I O system consists of the following e Console computer with alerting GUI application and I O interface e Console Aux I O server e One ACE3600 Front End Processor FEP see Front End Processor FEP on page 43 e FEP I Os Send Feedback November 2013 6871024P60 A Fire Station Alerting Description 47 e Up to 24 ACE3600 Remote Terminal Units RTU see 4CE3600 Remote Terminal Unit RTU on page 36 e Voice radio at the RTU e Amplifier provided by your organization e Speakers provided by your organization e Aux TO Printer optional Alerting GUI Application The alerting application is the console s GUI application CENTRACOM Gold Elite MCC 5500 or MCC 7500 which was configured for the FSA4000 system The alerting GUI application contains a button for each applicative DI in the FEP Pressing a button in the application triggers a console relay attached to a DI in the FEP For installation instructions see the consoles CENTRACOM Gold Elite MCC 5500 or MCC 7500 installation and service manual on Motorola On Line MOL FEP I O The FEP supports up to eight I O modules Each module can have either eight Digital Outputs eight Digital Inputs 16 Digital Inputs or 32 Digital Inputs The FEP uses these I O modules to communicate with the GUI application and send rece
315. ups link and then the icon next to the FSA4000 Users and Groups X YY entry 7 Note If one or more security dialog boxes appear for each dialog box click Yes or Run or OK 4 Inthe Welcome window click Next 5 Inthe License Agreement dialog box click I accept the license agreement after reading the License Agreement Click Next 6 Inthe Inter Vista user dialog box configure the password a Inthe Password field type a new complex password for the administrator account for Vista inter operations Refer to the Accounts Passwords list for the default password to type b Retype the same password in the Confirm Password field Send Feedback November 2013 6871024P60 A FSA4000 Installation 91 c Make sure that Use the same password for all FSA4000 users is unchecked Click Next 7 Note The default administrator account for Vista inter operation username is SecMoto 7 Inthe fsaadmin information dialog box do the following a Type a new complex password for the fsaadmin account in the Password field Refer to the Accounts Passwords list for the default password to type b Retype the same password in the Confirm Password field Click Next 8 Inthe fsadispatcher information dialog box do the following a Type a new complex password for the fsadispatcher account in the Password field Refer to the Accounts Passwords list for the default password to type b Retype the same password in the Confirm Password field Click Next
316. uration Tool User Guide W Note To open the FSA4000 Configuration Tool User Guide from the Start menu select All Programs gt Motorola FSA4000 Configuration Tool X YY FSA4000 Configuration Tool User Guide For information on defining Aux I O see the Configuring the FSA4000 Aux I O section Step result The FEP I O Modules are defined 5 To configure the FEP I O functionality perform the following actions a Click the Define FEP I Os link in the Project pane b Define FEP DIs and FEP DOs according to the Defining FEP I Os section of the FS4A4000 Configuration Tool User Guide Step result The FEP I Os are defined Send Feedback November 2013 6871024P60 A FSA4000 Installation 133 6 Select File Save 7 Select File Exit Connecting the FSA4000 FEP to a Serial Printer When and where to use Follow the procedure below to connect the FSA4000 FEP to a serial printer 7 Note A printer with an RS 232 serial interface is required Only one printer interface is allowed If there is already a hyper terminal configured as a serial printer this procedure cannot be performed Create an FSA4000 Configuration Tool project before performing this procedure Procedure 1 To start the FSA4000 Configuration Tool from the Start menu select Programs All Programs Motorola gt FSA4000 Configuration Tool X YY FSA4000 Configuration Tool Step result The FSA4000 Configuration applica
317. w If this is a configuration of a perform the following actions previously configured and deployed RTU for expansion 1 SpleotRentotes Send Feedback November 2013 6871024P60 A FSA4000 Configuration 141 If Then 2 Select the communication link Note If the Wired IP communication link is available select the Wired IP communication link 3 To select all the RTUs check the RTUs checkbox on the Sites tree view yy Important You must install the RTUs before installing the FEPs 10 Click COM Setup 11 In the Communication Setup dialog box configure communication If Then If this is a new device or do the following communication using the IP address is impossible 1 Select the Serial Port option 2 Connect the device to the COM port of the computer using the Serial 2 port 3 Inthe Communication Port field select the COM port to which the device is connected 4 Inthe Data Speed field select 115200 for a device that is configured for the first time or 9600 for a device that was already configured Click OK If the device was previously do the following configured and has an assigned IP address 1 Select the Ethernet Port option 2 Type the IP address of the device in the Local Site IP Address field 3 Make sure that the IP Port Number value is set to 2002 Click OK 12 If the Apparatus license is installed and you know the selected RTU s or FEP s
318. way radio system and the Ethernet network The AIC directs the flow of data tone alerts over both communications links radio and IP manages automated CAD station alerting transmits text to speech incident announcement and manual voice announcements from dispatch to the alerted fire stations controls transmission Acknowledgments ACK between the fire station controllers and the CAD sends system event logging to the FSA4000 Server and manages all alarm notifications between dispatch and the fire station controllers The AIC also controls communications between the CAD dispatch consoles and all fire stations It processes incident information from the CAD or manual dispatch commands from the consoles and sends the alerting command alert tones to the fire stations over both the existing radio system and existing Ethernet IP network It also receives and processes inputs from the station controllers manual or automated ACK s system and equipment alarm notifications and dispatch console notification to begin manual voice announcements Note The Alerting Interface Controller AIC used with the MACH Alert solution provides a function similar to the Front End Processor FEP used with the FSA4000 solution Station Controller The Station Controller SC is based on the Motorola ACE3600 controller UL 508A certified The SC is located at each fire station identified as the NEMA 1 wall mount industrial panel The SC processes
319. ws 2 Installing the SNMPVv3 services software 3 Installing the SNMPv3 common agent software 4 Configuring the SNMPv3 agents Note SNMPv3 Common Agent is supported only on Windows Server 2008 R2 for replacement of IP ping with SNMP get 38 Install Adobe Reader by following the instructions provided with the ASTRO 25 system documentation media Your system must have Adobe Reader and a web browser installed to access the documentation Note For instructions to remove any previous instances of Adobe Reader if necessary see Uninstalling Adobe Reader on page 109 39 If the operating system is Windows Server 2003 install Remote Desktop updates See the Applying Remote Desktop Updates for Windows XP Windows Server 2003 and Windows Vista section in the Windows Supplemental Configuration manual 40 If the operating system is Windows Server 2003 start NetMeeting See the Starting NetMeeting on Windows Server 2003 and Windows XP SP1 2 section of the Windows Supplemental Configuration manual 41 Set the boot order IA organizations only Refer to the Setting the Boot Order for Windows Devices Not for Virtual Machines section in the Windows Supplemental Configuration manual 42 Install MOTOPATCH See Installing Patches from the MOTOPATCH for Windows OS CD on page 109 7 Note This requirement does not apply to K core systems Make sure all MOTOPATCH CDs are included for e Operating syste
320. ws 2008 systems while multiple configuration files exist all of them must be edited Edit the configuration file whose name was written down during the backup after you have completed editing other configuration files For upgrades on Windows 2003 systems and for disaster recovery when necessary data was successfully backed up while multiple configuration files exist select the configuration file whose name was written down during the backup 3 Select the Configure menu 4 Inthe Configuration Settings dialog box configure the alarm record properties a Type the lowest priority alarm value 1 to 999 in the From Priority field b Type the highest priority alarm value 1 to 999 in the To Priority field c Select the alarm state from the Alarm State list d Type the set of InTouch alarm queries to perform in the Alarm Query text field e Select the Record alarms generated after query starts checkbox to display alarms that are generated after the query starts 5 Select the Message tab to activate the Message property sheet and select the options indicated to set the configuration 6 Configure alarm file logging a Select the File Logging tab b Select Enable Alarm File Logging to turn on alarm logging c Type the complete path For Windows Server 2003 C Program Files Motorola PublicSafety Logs e For Windows Server 2008 C Program Files x86 Motorola PublicSafety Logs If you are performing an upgrade on the Windows 2008 system pr
321. x I O solution it does not include the Alerting Master Computer AMC and Alerting LAN Computers ALC FSA4000 Server Client Configuration FSA4000 is a subsystem that uses the data transport portion of the ASTRO 25 IV amp D system FSA4000 carries out data calls over the air from the command center to multiple fire stations using IV amp D It also uses IV amp D to monitor and control multiple fire station facilities FSA4000 is an add on application to the ASTRO 25 trunked two way radio system 7 Note In FSA4000 the term IV amp D can refer to both trunking and conventional systems The FSA4000 Server Client configuration is based on a server AMC Alerting Master Computer and dispatch clients FSA4000 is used to alert the fire station personnel in a timely manner to go en route to a fire or an emergency situation FSA4000 also enables the fire station first responders to be alerted by a tone and an incident specific voice 6871024P60 A November 2013 Send Feedback 28 Fire Station Alerting Description message from the operator That way the appropriate fire station apparatus trucks and other equipment are dispatched as quickly and efficiently as possible The software automatically controls lights and also routes heart saver tones with a dispatch audio to the selected first responder zones in the fire stations Heart saver tones are an alert devised to protect the health of the responders This type of alert
322. y to the AMC as motosec or Administrator if motosec is not yet defined The User Account Control dialog box may appear If required type the administrator user name and password Click Continue or Allow or OK or Yes to continue Use the username you logged on with as the administrator user name Procedure 1 Insert the FSA4000 Configuration Application S W media into the optical drive 7 Note If the media does not open automatically you can navigate to the root directory of the optical drive and double click AutoStart exe If any security dialog boxes appear for each dialog box click Yes or Run or OK 2 Inthe installation home page click theACE3600 System Tools Suite link and then click the disc icon next to the ACE3600 System Tools Suite 10 50 entry 7 Note If any security dialog boxes appear for each dialog box click Yes or Run or OK Step result The InstallShield Wizard dialog box appears 3 Close all STS applications Click Next 4 Inthe Welcome dialog box click Next 6871024P60 A November 2013 Send Feedback 98 FSA4000 Installation 5 Inthe License Agreement dialog box click I accept the terms in the license agreement after reading the License Agreement Click Next 6 Inthe User Information dialog box do the following a Inthe Name field type a name b In the Company field type a name Click Next In the Choose Destination Location dialog box click Next 8 In the Ready to Install dialog box cl
323. ystems a different tone is defined for each zone in the station In Non Zone Station layout systems when the apparatus feature is disabled individual tones can be associated with specific personnel for example medical or areas in the station When the apparatus feature is enabled individual tones can be associated with specific apparatuses as well as areas in the station When the apparatus feature is disabled up to eight tones are configured When the apparatus feature is enabled you can configure 30 tones The ACT unit contains an internal audio memory that allows custom tones or audio sounds to be recorded and stored in the ACT unit Recording of audio may be performed directly from a low level output source tape recorder laptop or radio output The ACT unit is enclosed in a compact plastic box The ACT unit features are Connects to the voice radio for audio Plays the stored audio signal Connects up to six sets of speakers RTU serial port Controlled by the RTU through an RS 232 serial port using a simple instruction set Digitally records audio signals for example alarm tones and voice announcements Interface to an external low level audio signal source microphone radio audio out and so on Interface to input of one audio amplifier and up to two outputs of audio amplifiers Selective output to any combination of six speakers Routes the audio signals from the amplifier output to the selected speakers Route
324. ystems only Applicable only if a third party NTP time source is available While performing this procedure must be logged on locally to the AMC as motosec or Administrator if motosec is not yet defined or to the ALC as secmoto The User Account Control dialog box may appear If required type the administrator user name and password Click Continue or Allow or OK or Yes to continue Use the username you logged on with as the administrator user name Procedure 1 Open the Date and Time window e Ifthe operating system is Windows 2008 from the Start menu select Control Panel Click Clock Region and Language Click Date and Time e Ifthe operating system is Windows 7 from the Start menu click Control Panel Click Clock Language and Region and click Date and Time If the Control Panel is in classic view click Control Panel Home first e Ifthe operating system is Windows Vista from the Start menu click Control Panel Double click Date and Time If the Control Panel is in classic view click Control Panel Home first In the Date and Time window select the Internet Time tab On all operating systems except Windows 2003 click Change settings Note If the User Account Control dialog box appears click Continue or provide the administrator user name and password and click Yes In the Internet Time Settings window check or uncheck the Synchronize with an Internet time server check box according to the NTP configuration

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