Smart-UPS RM
Contents
1. Round Hole Rack Square Hole Rack Nut Plate Use round button to Rack Post Nut Plate locate mounting eR Ooh position 4 0 K L Hex Nut y 8 32 te Cup Washer OT Flat Head Screw ai OHI D Use square 8 32X5 8 ok DE button to long Q Flat Head Screw locate mounting Q 8 32 X 5 8 L position N 9 long D Sae Q 3 Locate the 1U mounting rails and remove the slide screw and nut shown at Leave the front and rear segments assembled TT a0 c Oo TI oO O n I 4 The sides of the UPS have two holes at the rear of the unit Align the top two holes on the front rail segment with the two holes at the rear of the UPS and secure them with the flat head screws 8 x 1 2 provided N Two people are required to complete this step due to the weight of the UPS 7 5 6 E 8 Support the UPS from the bottom or rear of the unit and slide it into the rack 2 00 0 000 00000 p 00 920 000000 He lt 5 900000 aa ooa T a a Secure the UPS into position by inserting two ornamental 10 32 screws through the front of the mounting bracket on each side The screws will thread into the nut plate From the rear of the rack extend the rear rail segment to the r2. The low battery warning interval can be changed through software Cold Start When the UPS is off and there is no utility power use the cold start feature to apply power to the connected equipment from the UPS s battery Cold start is not a normal condition e Press and hold the on button until the UPS beeps e Release the on button during the beep and the connected equipment is powered Utility Voltage Bar Graph This UPS has a diagnostic feature that displays the utility voltage With the UPS plugged into the normal utility power press and hold the on button to see the utility voltage bar graph display After a few seconds the 5 LED display on the right of the front panel shows the utility input voltage Refer to the figure to the left for the voltage reading values are not listed on the UPS The display indicates that the voltage 1s between the displayed value from the list and the next higher value For example with three LEDs lit the input voltage is between 114 and 124 VAC If no LEDs come on and the UPS is plugged into a working AC power outlet the line voltage is extremely low If all five LEDs come on the line voltage is extremely high and should be checked by an electrician voltage display The UPS starts a self test as part of this procedure The self test does not affect the Shutdown Mode via software or an accessory In shutdown mode the UPS stops supplying power to the connected equipment waiting for the
3. You will hear a snap when the connector is properly seated Also as a visual indication the back of the connector should be recessed 0 25 in from the sheet metal on the front of the unit You may see small sparks when connecting the battery OO Q 3 Tuck the white battery cable cord into the space above the UPS connector 4 Unpack the front panel bezel and hold it with the cutout section on the right Align the tabs on the side of the bezel with the slots on the front of the UPS and firmly snap it into place Connect Power and Equipment to the UPS Use an APC supplied cable to connect to the Computer Interface Port DO NOT use a Standard serial interface cable since it is incompatible with the UPS connector The UPS package contains two serial cables Refer to the Software Installation Instruction Sheet included with the UPS to determine which serial cable to use e Plug the UPS into a standard receptacle e Plug the equipment into the back of the UPS e Do not plug laser printers into a UPS of 1000 VA or less due to the large increase in power consumption when printing e Turn on all connected equipment
4. e ON button not pushed Press the ON button once to power the UPS and the connected equipment e UPS not connected to AC power Check that the power cable from the UPS to the utility power supply supply is securely connected at both ends e UPS s input circuit breaker tripped Reduce the load on the UPS by unplugging equipment and reset the circuit breaker on back of UPS by pressing the plunger back in e Very low or no utility voltage Check the AC power supply to the UPS with a table lamp If very dim have the utility voltage checked e Battery not connected properly Check that the battery connector is fully engaged UPS will not turn off e Internal UPS fault Do not attempt to use the UPS Unplug the UPS and have it serviced immediately UPS operates on battery although normal line voltage exists e UPS s input circuit breaker tripped Reduce the load on the UPS by unplugging equipment and reset the circuit breaker on back of UPS by pressing the plunger back in e Very high low or distorted line Move the UPS to a different outlet on a different circuit Test voltage Inexpensive fuel powered the input voltage with the utility voltage display If acceptable generators can distort the voltage to the connected equipment reduce the UPS s sensitivity See Voltage Sensitivity page 14 for procedures UPS beeps occasionally e Normal UPS operation None The UPS is protecting the connected equipment UPS does not provi
5. return of utility power If there is no utility power present external devices e g servers connected to the computer interface or the accessory slot can command the UPS to shut down This is normally done to preserve battery capacity after the graceful shutdown of protected servers The UPS will scroll the front panel indicators sequentially in shutdown mode 13 Rear Panel ougeog O O INPUT PROTECTOR O l YV J O x 120V 50 80HZ PUSHTO 12A MAX RESET UNINTERRUPTIBLE POWER SUPPLY RULES oF TWO CONDI MODEL 700VA 450W 1 MODEL 1000VA 670W MODEL 1400VA 950W T SEE TOP COVER FOR MARKINGS OUTPUT 120V 50 60 Hz supplied or approved by APC Ifused connect the interface cable to the 9 pin computer inter face port on the back panel of the UPS Secure the connector s screws to complete the connection TVSS Screw The UPS features a transient voltage surge suppression TVSS screw for connecting the ground lead on surge suppression devices such as telephone and network line protectors Refer to Connect Power and Equipment to the UPS page 9 for information Voltage Sensitivity The UPS detects line voltage distortions such as spikes notches dips and swells as well as distortions caused by opera
6. the equipment will not be powered until the UPS is turned on e Add accessories for the SmartSlot See the literature accompanying the accessory for details 9 e Connect ground leads to the TVSS screw optional The transient voltage surge suppression TVSS screw provides grounding through the UPS s power cord ground conductor See Rear Panel page 14 for the location of the screw To make the connection loosen the screw and connect the surge suppression device s ground lead Tighten the screw to secure the lead e Check the site wiring fault indicator located on the rear panel see Rear Panel page 14 It lights up if the UPS is plugged into an imp page roperly wired AC power outlet Wiring faults detected include missing ground hot neutral polarity reversal and overloaded neutral circul If the UPS indicates a site wiring fault get a qualified electrician to correct the building wiring Turn on the UPS Make sure the battery is connected before turning on the UPS e Press the UPS s on button located on the front panel to power up your UPS This will power up connected equipment The UPS charges its battery whenever it is connected to utility power The battery charges fully during the first four hours of normal operation Do not expect full run time during this initial charge period e The unit performs a self test automatically when turned on and every two weeks thereafter by default Install PowerChute
7. 0800 9 APCC 0800 9 2722 EEA E TES 0800 12 72 21 Colombia sessssssssesneceasevesss 980 15 39 47 MER Cao A 95 800 804 4283 Uruguay oosonirananiss 000 413 598 2139 Venezie la ponusinei 8001 2856 FAM EE TET apctchla apcc com CHAPTER 3 INSTALLING YOUR SMART UPS Unpacking APC has taken care to design robust packaging for your product However accidents and damage may occur during shipment Inspection Inspect the UPS upon receipt Notify the carrier and dealer if there is damage The packaging is recyclable save it for reuse or dispose of it properly Contents The shipping package contains the UPS its front panel bezel disconnected from the unit 1U mounting rails and a literature kit containing software mounting hardware two serial cables and product documentation Placement Install the UPS in a protected area that is free of excessive dust and has adequate air flow Do not operate the UPS where the temperature and humidity are outside the specified limits Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the warranty How to Install Your Smart UPS To install the UPS follow these five steps 1 Mount the UPS in the rack 2 Connect the battery and attach the front panel bezel 3 Connect power and the equipment to the UPS 4 Turn on the UPS 5 Install Powe
8. NFPA e Do not work alone under hazardous conditions e Check that the power cord s plug s and sockets are in good condition Deenergizing Safety e Ifthe equipment has an internal energy source the battery the output may be energized when the unit is not connected to an AC power outlet e To deenergize pluggable equipment first press the Off button for more than one second to switch the equipment off Next disconnect the equipment from the AC power outlet Finally disconnect the battery e Pluggable equipment includes a protective earth conductor which carries the leakage current from the load devices computer equipment Total leakage current must not exceed 3 5 mA e Use of this equipment in life support applications where failure of this equipment can reasonably be expected to cause the failure of the life support equipment or to significantly effect its safety or effectiveness is not recommended Battery Safety This equipment contains potentially hazardous voltages Do not attempt to disassemble the unit The only exception is for equipment containing batteries Battery replacement using the procedures below is permissible Except for the battery the unit contains no user serviceable parts Repairs are performed only by factory trained service personnel Do not dispose of batteries in a fire The batteries may explode Do not open or mutilate batteries They contain an electrolyte which is toxic and harmful to t
9. Software Optional and Accessories For additional computer system security install PowerChute UPS monitoring software It provides automatic unattended shutdown capabilities on most major network operating systems See the Software Installation Instruction Sheet included with the UPS for details This UPS is equipped with a SmartSlot for accessories See the APC website apcc com for available accessories If a standard accessory 1s installed on this UPS follow the installation instructions for the accessory which are included in the package 10 CHAPTER 4 OPERATING YOUR SMART UPS Indicators and Controls This rack mount UPS has the power control and operating indicators located on the front panel The rear panel has the input and output connectors Front Panel C C O Smart UPS S d O l 0 Q O Nandi TEE gt 2 APC e www apcc com C 085 057 050 033 017 Switch On Switch Off To turn the UPS on With the UPS plugged in press and release the large upper button labeled TEST to supply power to the connected equipment The equipment is immediate
10. and allow adequate air flow Mount the UPS in the Rack e The mounting rails are designed to fit a four post rack If you are using a two post rack use the mounting brackets alone to mount the UPS e Ifyou are using a two post rack you should reposition the mounting brackets to the 5 setback position before mounting the UPS in your rack e Due to the weight of the UPS two people are required to mount the UPS in a rack Check the rack to make sure it will not tip after moving the UPS mounting brackets 1 Select a location for the UPS in your rack Mount the UPS at or near the bottom of the rack The UPS occupies a space of 2U Some racks have tick marks to indicate the U spaces e UPSs are heavy Select a rack location sturdy enough to handle the weight e Select a rack location with adequate air flow that is free from excessive dust Ensure that the air vents on the sides of the UPS are not blocked Do not operate the UPS where temperature or humidity are outside the limits listed in Appendix A Specifications page 21 2 Use the nut plate provided part number 870 1148 to identify the correct holes where the mounting bracket will attach The top and bottom holes on the nut plate align with the top and bottom holes on the mounting brackets For racks with square holes Use the square button to locate the mounting position For racks with round holes Use the round button to locate the mounting position
11. battery warning interval is approximately five minutes 7min When the LED is off the low battery warning interval is approximately seven minutes 14 Site Wiring Fault Indicator O This indicator lights up when the UPS is connected to an improperly wired AC power outlet On Battery Operation The Smart UPS will switch to battery operation automatically should the utility power fail While running on battery an internal alarm will sound periodic beeps Press the on button on the front panel to silence the UPS alarm for the current alarm only The PowerChute software allows you to change the audible indicator If the utility power does not return the UPS will continue supplying power to the connected equipment until exhausted A continuous beeping will sound approximately two minutes before the UPS s final low battery shutdown If using a computer you must manually save your files and power down before the UPS turns itself off unless you are using PowerChute interface software that provides automatic unattended shutdown How to Determine On Battery Run Time A N UPS battery life differs based on usage and environment 269 wo o e i 57 400 249 15 User Configuration Items Note Setting these items requires software or optional hardware Function Factory User Selectable Description Default Choices Automatic Self Test Every 14 days 336 hours UPS IDEN Manufacture Date Date o
12. out completely Carefully lift the tray up so that the stop tab clears the ledge on the unit Return the battery tray to APC using the package in which your replacement tray shipped See How to Contact APC page 4 for details The battery replacement kit includes a new battery tray Hold the new tray on the sides and align it with the opening 9 Raise the back of the tray up slightly to position the stop tab on the inside of the opening Then level the tray and push it in completely 10 Remove the tape on the new battery tray connector to expose the cable connector 11 Locate the UPS battery connector which is to the right of the battery tray and recessed Connect the battery cable connector to the UPS connector Press firmly to ensure that the connection is tight You will hear a snap when the connector is properly seated 12 Replace the four 4 screws removed in step 4 13 Tuck the white battery cable cord neatly into the space above the UPS connector 14 Hold the front panel bezel with the cutout section on the right Align the tabs on the side of the bezel with the slots on the front of the UPS and firmly snap it into place 18 Troubleshooting Use the chart below to solve minor UPS installation problems Contact APC Technical Support Staff see How to Contact APC page 4 for assistance with complex UPS problems Problem and Possible Cause Solution UPS will not turn on
13. 0 cm x 43 2 cm ear to ear 48 0 cm x 45 7 cm Weight net shipping 28 1 31 4 kg 48 55 25 lbs 62 69 25 lbs 63 70 25 lbs Safety approval EMI verification If the load is 286 of capacity the on line input voltage is 93 144 V 21 Regulatory Agency Approvals W LISTED 42C2 eee oe LR63938 22 APPENDIX B TRANSPORTING THE UPS Follow these guidelines if you need to ship the UPS to another location These guidelines apply whether you are transporting the UPS alone rack mounted in an equipment cabinet or installed in a system Always DISCONNECT THE BATTERIES before shipping the UPS to avoid damage during transport U S Federal Regulation requires that batteries be disconnected during shipment The batteries may remain in the UPS they do not have to be removed This requirement applies whether the UPS is moved indoors or out alone or installed in an equipment rack or system f Graphics are not drawn to scale They are shown for reference only The battery compartment is located under the front panel bezel 1 Face the front of the UPS and using both hands insert each index finger behind the lip of the curved section of the front panel bezel and pull towards you The front panel bezel will unsnap 2 Set the bezel aside 0 Oo fi fil O Oo o o O O ie D O ooooooogo0 oo00000G00 3 Take out the white cord which i
14. Table of Contents Chapter 1 Safety Information ccccccccccsssssssssssccccsssssssscccssseeeees 1 Handine SALLY cas tahece nants care att aha vate taczaatsuagseatatae EA l ESC tri Cal Sae oerste TE a l Deencroizine Saloy auni a l Baten SAL GLY arora E A G 2 Replacement and Recycling of Batteries ccccccsssseeeeseseeeeeeeeees 2 Chapter 2 BASCS sonos aei a e erona aTa 3 Aout Your New UPS arae E T E A EAA 3 Limited Warri naa aa a a a Oe cont oacatan 3 How OC OMIA BG yrr A E TASE 4 NONKAA CE serae a E eed erie ee ieee 4 Ean AMC Or aren eer E reer a oe En pee ET 4 Chapter 3 Installing Your Smart UPS cccccccssssssssssssscceeeeeeees 5 Unpack res E 5 Inspections ena eka ate edalid as ataiae daa uae edad 5 CONA e a atu beiansmudiesmiuahsindneet esa nteabaiadeaes 5 Prace 0 1 amp 0 aa r A A A eee aR 5 How to Install Your Smart UPS 000 eeeeeeeeeeeetseeeesststseeeeeeeeeeeeens 5 Chapter 4 Operating Your Smart UPS eseeecocssssseecccossssecesossssseee 11 Indicators and Controls orse oni A RREA 11 Front Pane leresna Raa AEEA E E EREE E 11 Rear Panel ben rn nse anaes watts cea ae tane a 14 OneBallery Operas es aces ee ee ees 15 How to Determine On Battery Run Time cccceeeeeeeeseseeeeeees 15 Us rConfig r tionm TEMS scana a ms oretioontes 16 Chapter 5 Maintenance and Troubleshooting cccccccsees 17 SOTI C urr ens ied acetavn ica ticaataaeadeetwete etal
15. auc aatoteeaatee techs 17 Storage COMCIN OMS arseenin Saudi ace A NS 17 Pxlended SiOra Cisccacscenesdeaadactaannencnse accactassweusnen OON 17 Replace he Bane Yrren r E 17 Battery Replacement Procedure 24 34 ee ee 17 Troubleshoot Gea cecancitetetiaceescecetds ercke dA aa candenaus asa ataucic eae alas 19 SEVICE ii pele tank aes tee cade al eters cle neds na Niet N 20 Appendix A Specifications aiscccecciciass seaseageseesalccsatseccavedesosscoasecesseneccesss 21 Regulatory Agency Approvals sssssssssssssssssssssssssssssssssssseesseeees 22 English 990 7097A Revision 2 Feb 00 Appendix B Transporting the UPS 990 7097A Revision 2 Feb 00 CHAPTER 1 SAFETY INFORMATION This Safety Guide contains important instructions that should be followed during installation and maintenance of the APC equipment and batteries It is intended for APC customers who setup install relocate or maintain APC equipment Handling Safety e Be careful Do not lift heavy loads without assistance lt 18 kg lt 40 Ib 18 32 kg 40 70 Ib l i e This equipment is intended for installation in a temperature controlled indoor area see Appendix A Specifications page 21 for exact temperature range free of conductive contaminants Electrical Safety e To reduce the risk of fire connect only to a circuit provided with a 20 Amp maximum branch circuit overcurrent protection in accordance with the National Electrical Code ANSI
16. de expected backup time e The UPS s battery is weak due toa Charge the battery Batteries require recharging after extended recent outage or is near the end of outages Also they wear faster when put into service often or its service life when operated at elevated temperatures If the battery is near the end of its service life consider replacing the battery even if the replace battery indicator is not yet lit e The UPS is overloaded Check the UPS s load bar display Unplug less needed equipment such as printers Front panel indicators the six in the center light sequentially e The UPS has been shut down by None The UPS will restart automatically when utility power remote control returns The indicators illuminate from top to bottom then bottom to top e The UPS has been put into sleep None The UPS will restart automatically when the sleep timer mode by remote control expires The indicators illuminate from top to bottom then back to the top 19 Some or all front panel indicators are flashing e Internal UPS fault or battery charger Do not attempt to use the UPS Turn the UPS off and have it failure serviced immediately UPS is plugged into wall outlet and only the battery charge bar graph is lit e The UPS is shut down and the None The UPS will return to normal operation when the power battery 1s discharged from an is restored and the battery has a sufficient charge extended outage Replace battery light i
17. ear rack post Use the flat head screws 10 x 1 2 and cup washers provided to attach the rail to the rack post Insert and tighten the slide screws and nuts to secure the front and rear rail segments Removing the UPS from the Rack l S e a ee Remove the front panel bezel Face the front of the UPS and using both hands insert each index finger behind the lip of the curved section of the front panel bezel and pull towards you From the rear of the rack remove the slide screws and nuts that connect the rails segments Support the UPS from the bottom or rear of the unit Grasp the battery tray handle to support the front of the unit Unscrew the four ornamental screws two screws on each mounting bracket Slide the UPS out of the rack Connect the Battery and Attach the Front Panel Bezel The UPS is shipped without its battery connected and the front panel bezel installed it is packaged separately within the main box You must connect the battery and install the plastic front panel bezel before the installation is complete 1 Facing the front of the UPS locate the battery cable in the center of the unit and remove the tape to expose the cable connector 2 Locate the UPS battery connector which is to the right of the battery tray and recessed Connect the battery cable connector to the UPS connector Press firmly to ensure that the connection is tight
18. f Last Battery Replacement 0 percent 5 second delay 127 VAC 106 VAC Minimum Capacity Before Return from Shutdown Sensitivity Duration of Low Battery Warning Alarm Delay After Line Fail Shutdown Delay Synchronized Turn on Delay High Transfer Point Low Transfer Point Every 7 days 168 hours On Startup Only No Self Test Up to eight characters to define the UPS Date of Battery Replacement 15 25 35 50 60 75 90 percent Reduced Low 5 7 10 12 15 18 20 minutes 30 second delay At Low Battery Condition No 0 60 120 240 480 720 960 seconds 20 60 120 240 480 720 960 seconds 130 133 136 VAC 103 100 97 VAC 16 Sets the interval at which the UPS will execute a self test Refer to your software manual for details Use this field to uniquely identify the UPS for network management purposes Reset this date when you replace the battery tray The UPS will charge its batteries to the specified percentage before return from a shutdown Set lower than normal sensitivity to avoid lowered battery capacity and service life in situations where the connected equipment can tolerate minor power disturbances Sets the time before shutdown at which the UPS issues a low battery warning Set it higher than the default if the OS needs more time for a graceful shutdown To avoid alarms for minor power glitches set the alarm delay Sets the interval be
19. he battery s capacity When all five LEDs are lit the battery is fully charged The LEDs extinguish from top to bottom as the battery capacity diminishes The battery capacity threshold is shown in the figure to the left it is not listed on the front panel display As a low battery warning any LEDs illuminated for the given capacity will flash The low battery warning setting can be changed from the rear panel see Low Battery Warning Level page 14 or through the optional PowerChute software Overload When the UPS is overloaded when the connected equipment exceeds the maximum specified in the maximum load section in Appendix A Specifications page 21 the overload LED comes on and the UPS emits a sustained tone The alarm remains on until the overload is removed The UPS continues to supply power as long as it is on line and the breaker does not trip but it will not provide power from batteries in the event of a utility voltage interruption Disconnect nonessential equipment from the UPS to eliminate the overload Ifa continuous overload occurs while the UPS is on battery the UPS will turn off its output in order to protect itself from possible damage Self Test The UPS performs a self test automatically when turned on and every two weeks thereafter by default Automatic self test eases maintenance requirements by eliminating the need for periodic manual self tests During the self test the UPS briefly operates the connec
20. he skin and eyes To avoid personal injury due to energy hazard remove wrist watches and jewelry such as rings when replacing the batteries Use tools with insulated handles Replace batteries with the same number and type of batteries as originally installed in the equipment Replacement and Recycling of Batteries See your dealer or Replacing the Battery page 17 for information on replacement battery kits and battery recycling CHAPTER 2 BASICS About Your New UPS This APC Uninterruptible Power Supply UPS is designed to prevent blackouts brownouts sags and surges from reaching your computer and other valuable electronic equipment This UPS also filters out small utility line fluctuations and isolates your equipment from large disturbances by internally disconnecting from the utility line while supplying power from its internal batteries until the utility line returns to safe levels The UPS is ready to be mounted in a 19 inch wide EIA IEC rack cabinet Limited Warranty American Power Conversion APC warrants its products to be free from defects in materials and workmanship for a period of two years from the date of purchase Its obligation under this warranty is limited to repairing or replacing at its own sole option any such defective products To obtain service under warranty you must obtain a Returned Material Authorization RMA number from customer support see Service page 20 Products must be returned with
21. ice about obtaining a new set e Pack the UPS properly to avoid damage in transit Never use Styrofoam beads for packaging Damage sustained in transit is not covered under warranty e Include a letter with your name RMA address copy of the sales receipt description of the trouble your daytime phone number and a check if necessary 5 Mark the RMA on the outside of the package 6 Return the UPS by insured prepaid carrier to the address given to you by Customer Service 20 APPENDIX A SPECIFICATIONS 700 VA 1000 VA 1400 VA Acceptable input voltage 0 160 VAC configured via software Output voltage 106 127 VAC Input Protection on line operation Transfer time Maximum load 950 W On battery output voltage On battery frequency On battery waveshape Protection Noise Filter Typical battery life 3 6 years depending on number of discharge cycles and ambient temperature Typical recharge time Operating temperature 0 to 40 C 32 to 104 F Storage temperature 15 to 45 C 5 to 113 F Operating and storage 0 to 95 non condensing relative humidity Operating elevation 0 to 3 000 m 0 to 10 000 ft Storage elevation 0 to 15 000 m 0 to 50 000 ft Electromagnetic immunity IEC 801 2 level IV 801 3 level III 801 4 level IV 801 5 Audible noise in dBA at 1 m lt 35 4 lt 34 9 lt 46 0 3 ft Size H x W x D 3 36 in ear ht 3 42 in x 17 in ear to ear 18 9 in x 18 in 8 53 cm ear ht 8 7
22. ly powered while the UPS performs a self test To turn the UPS off Press and release the small lower button labeled 0 to turn off power to the connected equipment It may be convenient to use the UPS as a master on off switch for the connected equipment Whenever the UPS is plugged in and utility voltage is present the charger maintains battery charge On line Indicator The on line indicator illuminates when the UPS is supplying utility power to the connected equipment Load Bar Graph The 5 LED display on the left of the front panel represents the power drawn from the UPS as a percentage of total capacity For example if three LEDs are lit the load connected equipment is drawing between 50 and 67 of the UPS s capacity If all five LEDs light thoroughly test your complete system to make sure that the UPS will not become overloaded In the graphic to the left the load capacity threshold is listed next to the LED these are not shown on the actual UPS On Battery Indicator During on battery operation the on battery LED illuminates and the UPS sounds an audible alarm consisting of four beeps every 30 seconds The alarm stops when the UPS returns to on line operation Refer to On Battery Operation page 15 for details 11 O 96 O 72 48 O 24 O 0 Battery Charge Bar Graph The 5 LED display on the right of the front panel shows the present charge of the UPS s battery as a percentage of t
23. rChute software optional and accessories This section describes each step in detail Install the UPS in the Rack The UPS requires two people to install due to its weight To lighten the UPS you may remove the batteries while you mount the unit in the rack Refer to Replacing the Battery page 17 for instructions on removing the batteries 5 Please observe the following guidelines when installing the UPS e The UPS comes with standard 19 46 5 cm rack mount brackets ears installed e The UPS can be mounted in either a 2 post or 4 post rack You may need to reposition the rack mount brackets for some installations such as a 2 post rack installation The rack can have any of the common types of equipment mounting holes square round threaded or round non threaded All necessary hardware is provided e Two additional sets of bracket holes shown in the following figure are located on the sides of the UPS These holes allow you to mount the brackets with a 1 4 inch or 5 inch setback Move the rack mount brackets back if desired to optimize the esthetic or physical requirements of the rack Note Left mounting bracket removed for clarity Where Standard ear mounting location Optional 1 4 inch setback ear mounting location 2 post rack 5 inch setback ear mounting location e Optional 24 rack mount brackets are available part number SU026 2U e Mounting rails are included The rails support the UPS
24. s lit and the UPS beeps for one minute every five hours e Weak batteries Charge the batteries for 24 hours and perform self test see Self Test page 12 to see if it clears e Bad or expired battery Replace the batteries Refer to Replacing the Battery page 17 Replace battery light flashes battery charge bar graph is off and the UPS beeps continuously e Battery not connected properly Check that the battery connector is fully engaged Site wiring fault indicator is lit UPS operates normally e Building wire error Have qualified electrician correct the building wiring Service If the UPS requires service do not return it to the dealer Follow these steps 1 Review the problems discussed in Troubleshooting page 19 to eliminate common problems 2 Verify that no circuit breakers are tripped this is the most common UPS problem 3 Ifthe problem persists call customer service refer to How to Contact APC page 4 or visit the APC Internet website www apcc com e Note the model number of the UPS the serial number and the date purchased A technician will ask you to describe the problem and try to solve it over the phone if possible If this is not possible the technician will issue a Returned Material Authorization Number RMA e Ifthe UPS is under warranty repairs are free If not there is a repair charge 4 Pack the UPS in its original packaging If the original packing is not available ask customer serv
25. s tucked into the space above the battery connector Grasp the cord and pull firmly towards you to disconnect the battery 00 Q f Remember to connect the batteries once the UPS has arrived at its destination 23 NOTES
26. ted equipment on battery Ifthe UPS passes the self test it returns to on line operation If the UPS fails the self test it immediately returns to on line operation and lights the replace battery LED The connected equipment is not affected by a failed test Recharge the battery for 24 hours and perform another self test Ifit fails the battery must be replaced See Replacing the Battery page 17 for details How to Manually Initiate a Self Test Press and hold the on button on the front panel for a few seconds before the self test will begin Replace Battery If the battery fails a self test the UPS emits short beeps for one minute and the replace battery LED illuminates If the LED flashes the battery is disconnected The UPS repeats the alarm every five hours Perform the self test procedure after the battery has charged for 24 hours to confirm the replace battery condition The alarm will stop if the battery passes the self test Voltage Trim N The voltage trim LED comes on to indicate that the UPS is compensating for a high utility voltage Voltage Boost The voltage boost LED comes on to indicate that the UPS is compensating for a low utility voltage 12 O 133 O 124 O 114 Q 105 O 6 Low Battery When the UPS is operating on battery and the energy reserve of the battery runs low the UPS beeps continuously by default until the UPS shuts down from battery exhaustion or returns to on line operation
27. tion with inexpensive fuel powered generators By default the UPS reacts to distortions by transferring to on battery operation to protect the connected equipment Where power quality is poor the UPS may frequently transfer to on battery operation If the connected equipment can operate normally under such conditions battery capacity and service life may be conserved by reducing the sensitivity of the UPS To reduce UPS sensitivity press the Sensitivity button on the rear panel Use a pointed object such as a pen to press the button Press it once to set the UPS s sensitivity to reduced Press it again to set the sensitivity to low Press the button a third time to reset normal sensitivity The Sensitivity can also be changed through software Z normal When the UPS is set to normal sensitivity the LED is brightly lit reduced When it is set to reduced sensitivity the LED is dimly lit low When it is set to low sensitivity the LED is off Low Battery Warning Level By default the low battery warning occurs when there are approximately two minutes of on battery run time remaining This may not be enough time to gracefully shut down some protected computer systems To change the warning interval press the rear panel Sensitivity button while pressing and holding the front panel on button ai 2min When the LED is brightly lit the low battery warning interval is approximately two minutes 5min When the LED is dimly lit the low
28. transportation charges prepaid and must be accompanied by a brief description of the problem encountered and proof of date and place of purchase This warranty does not apply to equipment which has been damaged by accident negligence or misapplication or has been altered or modified in any way This warranty applies only to the original purchaser who must have properly registered the product within 10 days of purchase EXCEPT AS PROVIDED HEREIN AMERICAN POWER CONVERSION MAKES NO WARRANTIES EXPRESSED OR IMPLIED INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Some states do not permit limitation or exclusion of implied warranties therefore the aforesaid limitation s or exclusion s may not apply to the purchaser EXCEPT AS PROVIDED ABOVE IN NO EVENT WILL APC BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THIS PRODUCT EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Specifically APC is not liable for any costs such as lost profits or revenue loss of equipment loss of use of equipment loss of software loss of data costs of substitutes claims by third parties or otherwise How to Contact APC ae w Internet http www apcc com OOo North America PIA GING sorosoro 1 800 800 4272 ci ie ee ee eee ee 1 401 788 2743 Email horisonne apctech apcc com Latin America Argentina cccccccccceeeees
29. tween when the UPS receives a shutdown command and when shutdown occurs The UPS will wait the specified time after the return of utility power before turn on for example to avoid branch circuit overload To avoid unnecessary battery usage set the High Transfer Point higher if the utility voltage is chronically high and the connected equipment is known to work under this condition Set the Low Transfer Point lower if the utility voltage is chronically low and the connected equipment can tolerate this condition CHAPTER 5 MAINTENANCE AND TROUBLESHOOTING Storage Storage Conditions Store the UPS covered and flat rack mount orientation in a cool dry location with its battery fully charged Disconnect any cables connected to the computer interface port to avoid unnecessarily draining the battery See Removing the UPS from the Rack page 7 for instructions Extended Storage At 15 to 30 C 5 to 86 F charge the UPS s battery every six months At 30 to 45 C 86 to 113 F charge the UPS s battery every three months Replacing the Battery This UPS has an easy to replace hot swappable battery tray Battery replacement is a safe procedure isolated from electrical hazards You may leave the UPS and the protected equipment on for the following procedure See your dealer or APC refer to How to Contact APC page 4 for information on replacement battery cartridges Smart UPS Model Replacement Batter
30. y Cartridge SU700RM2U RBC22 SU1000RM2U RBC23 SU1400RM2U RBC24 Once the battery is disconnected the connected equipment is not protected from power f Please read Chapter 1 Safety Information page 1 before replacing the battery tray outages Battery Replacement Procedure 1 The battery tray is accessible from the front of the UPS 2 Be careful removing the battery tray it is heavy 3 This procedure requires a Phillips head screwdriver 4 Small sparks at the battery connectors are normal during re connection 17 Face the front of the UPS and using both hands insert each index finger behind the lip of the curved section of the front panel bezel and pull towards you The front panel bezel will unsnap Set the bezel aside Take out the white cord which is tucked into the space above the battery connector Grasp the cord and pull firmly towards you to disconnect the battery Use a Phillips head screwdriver to remove the four 4 screws that secure the battery tray Set the screws aside Use the battery tray handle to slide the tray out halfway Then hold the tray from the sides and slide it out to the maximum extended position A stop tab on the bottom of the tray will prevent the tray from coming
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