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1. Setting remoteDir ldap number filter Description Sets the LDAP number filter Values Text string Default Blank Setting remoteDir ldap firstname attribute Description Sets the name attributes Enter the name attributes that you want the VSP600 to display for each entry returned after an LDAP search Separate each attribute with a space For example givenName sn will display the first name and surname for each entry Values Text string Default Blank Setting remoteDir ldap lastname attribute Description Sets the last name attributes Values Text string Default Blank Setting remoteDir ldap work number attributes Description Sets the number attributes Enter the number attributes that you want the VSP600 to display for each entry returned after an LDAP search Separate each attribute with a space For example telephoneNumber mobile will display the work phone number and mobile phone number for each entry Values Text string Default Blank Setting remoteDir ldap mobile number attributes Description Sets the mobile number attributes Values Text string Default Blank Seiting remoteDir ldap other number attributes Description Sets the other number attributes Values Text string Default Blank Configuration File Parameter Guide 103 Back to Contents VU te C h VSP600 Administrator and Provisioning Manual Setting remoteDir ldap incall lookup enable Description Enables or
2. Passphrase 3 Enter the 16 character passphrase that you created when you encrypted the configuration file 4 Click 6 You must ensure that configuration files are encrypted when enabling AES Encryption Decrypting an unencrypted file will result in a garbage file that is not NOTE processed This will also be logged as an error in the system log Provisioning Using Configuration Files 76 Back to Contents V te C h VSP600 Administrator and Provisioning Manual CONFIGURATION FILE PARAMETER GUIDE This chapter lists the available options for all the settings within the VSP600 configuration file Most settings in the configuration file have an equivalent in the WebUI see the settings tables in Using the WebUI on page 24 However the options you must enter when editing the configuration file have a different syntax and format The settings are divided into modules Most modules correspond to a page on the VSP600 WebuUI You may wish to reorganize the modules within the configuration file itself The configuration file settings can be listed in any order and the configuration file will still be valid The modules included in the configuration file are sip account Module SIP Account Settings on page 78 on network Module Network Settings on page 89 orovisioning Module Provisioning Settings on page 93 time date Module Time and Date Settings on page 96 log Module Log Settin
3. seeesssssseeeeeeeseenneen 86 hs settings Module Handset Settings sse enne 88 network Module Network Setting Gt ia ice iaoiai de xU d eS RR 89 General configuration Tile Settings Liussou dus aads rie cete atra dauid aai 89 MAC specific configuration file settings sese 90 provisioning Module Provisioning Seting Sairis iiis ENa aA 93 time date Module Time and Date Settings ccescccesccceeeceeeeeeeceeesaeeeeeeaeeeeaeeeeeeaees 96 le Moduli Log Set NIE tag bcn oco decet aera e ag ad tcu ooa C Ea 100 remoteDir Module Remote Directory Settings 101 web Module Web SOUS 2s edi bod iaaa etg le ED P arde E Ame c porci ud prs 105 user pref Module User Preference Settings 106 Call settings Module Call SEIBITUS iussisti erc iac na i 107 fie Mod le Imported File Setting Sarisin aaan 109 General configuration tile setings asia rama atr rb FREE E Red ia 109 MAC specific configuration file settings 110 tone Module Tone Definition Settings nnne tnnt emnt nennen 111 profile Module Password Sellipgs isaeccuxccccant Feast ene seems tinto tud naa aee t qux Fee ez X GER S eV AIEO 114 General configuration file setlindgs use eren eter tnb b rnt Xi E Aen 114 MAGC specific configuration Tile setis onere nitro rra nae repens era neae 114 PFOUDIGSNOOUING uos ocdiavincGsa vdd un hn us aU Ra QD GR acid iaaa aaa EEUU 115 4 Back to Contents V
4. DHCP Enabled BACK OK 3 Onyour computer open an Internet browser Depending on your browser some of the pages presented here may look different and have different controls Ensure that you are running the latest update of your preferred browser 4 Type the VSP600 IP address in the browser address bar and press ENTER on your computer keyboard The browser displays a window asking for your user name and password 5 Forthe user name enter admin For the password enter the default password admin You can change the password later on the WebUI Security page available under Servicing 6 Click OK The WebUI appears Click topics from the navigation bar along the top of the WebUI and then click the links along the left to view individual pages For your security the WebUI times out after 10 minutes so if it is idle for that time you must log in again The remaining procedures in this section assume that you are already logged into the WebuUI 6 The settings tables in this section contain settings that appear in the WebUI and their equivalent settings in the configuration file template You can use the configuration file template to create custom configuration files Configuration files can be hosted on a provisioning server and used for automatically configuring phones For more information see Provisioning Using Configuration Files on page 69 NOTE Using the WebUI 26 Back to Contents VU te C h VS
5. SIP Account Management Account 1 Handset Name Account 2 Handset 1 HANDSET A Account 3 HANDSET Account 4 Handset 2 B Account 5 Handset 3 HANDSET C Account 6 Handset 4 HANDSET O Call Settings Handset 5 HANDSET E AA Handset 6 HANDSET F Account 2 am Account 3 Account 4 Account 5 Account 6 Usei erences Signaling Handset Settings Account Assignments Handset Name Using the WebUI 44 Back to Contents VU ke C h VSP600 Administrator and Provisioning Manual Network Pages You can set up the VSP600 for your network configuration on the Network pages Your service provider may require you to configure your network to be compatible with its service and the VSP600 settings must match the network settings The network settings are also available as parameters in the configuration file See network Module Network Settings on page 89 After entering information on this page click RESH to save it Basic Network Settings STATUS SYSTEM NETWORK CONTACTS SERVICING Basic Advanced Basic Network Settings M Enable DHCP IP address 0 0 0 0 Subnet Mask 0 0 0 0 Gateway ooo Primary DNS 0 0 0 0 Secondary DNS 0 0 0 0 6 If you disable DHCP on this page you must configure static IP settings for the VSP600 You must be familiar with TCP IP principles and protocols to configure NOTE static IP settings Basic Network Settings Click the link
6. The Blacklist directory is identical to the Base directory except that you cannot configure an incoming ringer tone 48 Security On the Security page you can change your User Password STATUS SYSTEM CONTACTS SERVICING Security User Password Enter old password Enter new password Re enter new password After changing your password click Save 49 Troubleshooting If you have difficulty with your handset please try the suggestions below For customer service visit our website at businessphones vtech com or call 1 888 370 2006 General issues Handset does not work at all LCD is black Confirm the battery is installed and charged correctly e Place the handset into it s charger Ensure the charger is securely plugged into an outlet not controlled by a wall switch e Ifthe battery is completely depleted it can take up to 10 minutes to charge the battery before the low battery icon displays on screen My caller ID isn t working Caller ID is a subscription service Your telephone service provider may require subscription to this service for this feature to work e The caller must be calling from an area that supports caller ID e Both your telephone service provider and your caller s service provider must use caller ID compatible equipment Handset registration is not working Place the handset in the charger for a few seconds remove it and repeat the registration pro
7. 2325550167 2 Ifyou wish to transfer to an outside number select A new party Or if you wish to transfer to another handset in your system select A handset party 3 Press SELECT Dial the number to which you want to transfer the call or select the handset to transfer to You can also use a number from a list such as the Directory or Call History 5 When the second caller answers you can talk to the caller to notify them of the transfer then press to transfer the call al 22 Line 1 On a call 00 01 25 Call transferred 5551231234 To transfer a call blind 1 During a call press TRANSFER The call is automatically put on hold and the transfer setup screen appears 2 Select A new party then press SELECT 2T FEE i Line 1 Transfer to all T i Transfer to SELECT gt 3 Press 4 Dial the number to which you want to transfer the call You can also use a number from a list such as the Directory or Call History Wait for the phone to automatically dial once it recognizes a valid number 6 When the far end picks up the call will be immediately transferred p Call transferred To transfer a call to a held call 1 If you are on an active call and also have a call on hold press TRANSFER A list of held calls will appear al 22 Line 1 On a call Transfer to 00 01 25 TRANSFER wl ESXPRIPEM 2325550167 2 With the call you want to
8. Ringer Tone Auto v Account Default Account hd Work Number Mobile Number Home Number Save 2 Enter the required information as described in the following table Using the WebUI 49 Back to Contents VU te C h VSP600 Administrator and Provisioning Manual Create Base Directory Entry Seiting Description Range Default First Name Enter the appropriate names in these fields The maximum length fili Blank Last Name of the first name and last name fields is 15 characters Ringer Tone Sets a unique ringer tone for calls Auto Tone 1 10 Tone 1 from this directory entry Account Sets the account used when you Default Account Default dial this directory entry Account 1 6 Account Work Number Mobile Number Enter the appropriate names and nia Blank numbers in these fields Home Number Directory Import Export The best way to create a directory file for import is to first export the directory from the phone After exporting the file open it in an xml editor and add or modify entries Importing a directory file adds the imported directory entries to existing entries Therefore itis possible to have duplicate entries after importing a directory file If you are importing a complete directory file with the aim of replacing the entire current directory use Select All and to clear the directory before importing the file 6 Using the configuration
9. Enter the desired registration expiry time in seconds Registration Freq secs Enter the desired registration retry frequency in seconds If registration using the Primary Outbound Proxy fails the Registration Freq setting determines the number of seconds before a registration attempt is made using the Backup Outbound Proxy Outbound Proxy Settings Setting Description Server address Enter the IP address or domain name for the proxy server Server port Enter the port number that the proxy server will use Backup Outbound Proxy Settings Setting Description Server address Enter the IP address or domain name for the backup proxy server Using the WebUI 33 Back to Contents vtech VSP600 Administrator and Provisioning Manual Setting Description Server port Enter the port number that the backup proxy server will use Audio Settings Setting Description Codec priority 1 Audio Codec priority 1 G 711u v Codec priority 2 G 711a v Codec priority 3 None v Codec priority 4 G 726 v Codec priority 5 G 722 v Enable voice encryption SRTP Enable G 729 Annex B Quality of Service ae 4 DSCP voice M6 o DSCP signalling p 1 Signaling Settings Local SIP port 5060 Transport UDP v Select the codec to be used first during a call Codec priority 2 Select the codec to be used second du
10. 0 Setting time date daylight saving start month Description Sets the month that daylight savings time starts Values January December Default March Setting time date daylight saving start week Description Sets the week that daylight savings time starts Values 1 5 Default 2 Setting time date daylight saving start day Description Sets the day that daylight savings time starts Values Sunday Monday Tuesday Default Sunday Wednesday Thursday Friday Saturday Setting time date daylight saving start hour Description Sets the hour that daylight savings time starts Values 00 00 23 00 Default 02 00 Setting time date daylight saving end month Description Sets the month that daylight savings time ends Values January December Default November Configuration File Parameter Guide 98 Back to Contents vtech VSP600 Administrator and Provisioning Manual Setting time date daylight saving end week Description Sets the week that daylight savings time ends Values 1 5 Default 1 Setting time date daylight saving end day Description Sets the day that daylight savings time ends Values Sunday Monday Tuesday Default Sunday Wednesday Thursday Friday Saturday Setting time date daylight saving end hour Description Sets the hour that daylight savings time ends Values 00 00 23 00 Default 02 00 Setting time date daylight saving amount Description Sets the daylight sav
11. Call Forward Busy ON Enter the Call Forward Busy ON access code Call Forward Busy OFF Enter the Call Forward Busy OFF access code Anonymous Call Reject ON Enter the Anonymous Call Reject ON access code Anonymous Call Reject OFF Enter the Anonymous Call Reject OFF access code Anonymous Call ON Enter the Anonymous Call ON access code Anonymous Call OFF Enter the Anonymous Call OFF access code Voicemail Settings Enable MWI subscription Mailbox ID Expiration secs 3600 Ignore Unsolicited MWI NAT Traversal C Enable STUN Server address Port M Enable UDP Keep Alive Keep alive interval secs 30 3478 Voicemail Settings Setting Description Enable MWI When enabled the account subscribes to the message Subscription summary event package The account may use the User ID or the service provider s Mailbox ID Mailbox ID Enter the URI for the mailbox ID The phone uses this URI for the MWI subscription If left blank the User ID is used for the MWI subscription MWI subscription expiration Enter the MWI subscription expiry time in seconds for account x Using the WebUI 36 Back to Contents VU te C h VSP600 Administrator and Provisioning Manual Ignore unsolicited MWI When selected unsolicited MWI notifications notifications in addition to or instead of SUBSCRIBE and NOTIF
12. To reduce the risk of electric shock do not disassemble this product but take it to an authorized service facility Opening or removing parts of the base station or handset other than specified access doors may expose you to dangerous voltages or other risks Incorrect reassembling can cause electric shock when the product is subsequently used Do not overload wall outlets and extension cords Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions A When the power supply cord or plug is damaged or frayed B If liquid has been spilled onto the product C Ifthe product has been exposed to rain or water D If the product does not operate normally by following the operating instructions Adjust only those controls that are covered by the operation instructions Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation E Ifthe product has been dropped and the telephone base and or handset has been damaged F Ifthe product exhibits a distinct change in performance Avoid using a telephone other than cordless during an electrical storm There is a remote risk of electric shock from lightning Do not use the telephone to report a gas leak in the vicinity of the leak Under certain circumstances a spark may be created when the adapter is plugged into the
13. and its and their officers directors employees and representatives VTech Parties from any liability or responsibility relating to such code and you acknowledge that the VTech Parties make no representations with respect to the origin accuracy usability or usefulness of such code and the VTech Parties have no responsibility to you whatsoever concerning the code including without limitation any responsibility to provide explanation support upgrade or any communication whatsoever Your review or use of the available code is at your sole risk and responsibility VTECH COMMUNICATIONS LTD A member of THE VTECH GROUP OF COMPANIES Distributed in the U S A by VTech Communications Inc Beaverton Oregon 97008 VTech is a registered trademark of VTech Holdings Limited ErisTerminal is a registered trademark of VTech Communications Inc Specifications are subject to change without notice Copyright O 2015 for VTECH COMMUNICATIONS LTD All rights reserved Version 5 07 15 53 vtech ErisTerminal SIP DECT Base Station and Cordless Handset VSP600 VSP601 Administrator and Provisioning Manual Rev 6 07 15 V te C h VSP600 Administrator and Provisioning Manual CONTENTS Prelate aranea on M e e adc D Ard NAI En DU QU C DS GU UMEN R UE 6 Hisp UIS NETTE renin mtr ny T aT ol e o E E A E E I E E E A 7 Pornoa DOCIO ENERO EU m TT 7 Introducing the VSPG00 8 About the SSP OOO base SIAN Gau on tirana d
14. c On the Status menu ensure that Network is highlighted and then press SELECT The Network screen appears all Network IP Address 192 168 4 131 DHCP Enabled BACK OK d On the Network screen note the IP Address 3 On your computer open an Internet browser Depending on your browser some of the pages presented here may look different and have different controls 40 4 Type the phone IP address in the browser address bar and press ENTER on your computer keyboard E 192 168 4 131 p gt A Login window appears 5 Under User Name enter user 6 Under Password enter user or your own password if you have created one You can create or change a password after you log on 7 Click Log In OK The WebUI appears Click topics from the navigation bar at the top of the page and then click the desired setting on the left side of the WebUI to see the page for that setting You view and change settings in two different types of fields drop down lists and entry fields into which you type information For your security the WebUI times out after 10 minutes so if it is idle for that time you must log on again The remaining procedures in this section assume that you have already logged on to the WebUI 41 System Status The System Status page shows e General information about your phone including model MAC address and firmware version e Account Status information about your SIP account r
15. or view the software version of your handset You may need this information for troubleshooting purposes To view the Status menu 1 Press MENU 2 Press V to scroll to Status and press SELECT 3 Press V to scroll to either Network Line or Product Info and press SELECT To view the software version of your phone 1 From the Status menu select Product Info and press SELECT 2 With Handset highlighted press SELECT 3 Scroll down to view the software version 36 Setting the language ak N gt Press MENU Press V to scroll to User settings and press SELECT With Language highlighted press SELECT Press A or V to highlight the desired language Press to save Setting the date and time 1 2 3 4 6 Press MENU Press V to scroll to User settings and press SELECT Press V to scroll to Set Date Time and press SELECT To set the date highlight Set date then use the dial pad to enter the date To set the time highlight Set time then use the dial pad to enter the time Press Setting the handset name all F i Set Date Time Format MM DDIYYYY Set date 04 15 2014 BACK SET You can change the handset name from the default HANDSET To change the handset name 1 2 3 4 5 6 Press MENU Press V to scroll to User settings and press SELECT Press V to scroll to Phone rename and press SELECT Press 22e siu to move the cursor back and delete the previous nam
16. the larger the debug output 5 all 4 debug 3 info 2 warning 1 error 0 critical Values 0 5 Default 2 Configuration File Parameter Guide 100 Back to Contents vtech VSP600 Administrator and Provisioning Manual remoteDir Module Remote Directory Settings The remote directory settings follow the format remoteDir element All these settings are exported when you manually export the configuration from the VSP600 All the remote directory settings are included in the general configuration file Setting remoteDir ldap enable Description Enables or disables the VSP600 base station s access to the LDAP directory Values 0 disabled 1 enabled Default 0 Setting remoteDir ldap directory name Description Sets the LDAP directory name Values Text string Default Blank Setting remoteDir ldap server address Description Sets the LDAP server IP address Values Text string Default Blank Setting remoteDir ldap port Description Sets the LDAP server port Values 1 65535 Default 389 Seiting remoteDir ldap protocol version Description Sets the LDAP protocol version Values version_2 version_3 Default version_3 Setting remoteDir ldap authentication type Description Sets the LDAP authentication type Values simple ssl Default simple Configuration File Parameter Guide 101 Back to Contents vtech VSP600 Administrator and Prov
17. Call History entry 2 Press V to scroll to Save and press SELECT 3 Press A or V to select the directory to save to then press 4 Editthe new directory entry as required then press ENS y y 3 p BACK SELECT to return to Call History To delete entries 1 To delete the entry you are viewing press Batz Call history aM 5 yt 2325550122 all A T i Edit dial Save 2 To delete all entries 3 Missed Calls a In the main Call History menu press A or V to scroll to Received Calls the list you wish to delete Dialed Calls c Press on the delete all confirmation screen 32 Using Speed Dial The speed dial feature allows you to program up to 10 numbers that you dial frequently To dial a speed dial number press and hold the dial pad key that matches the speed dial entry number for entry 10 press and hold 0 To program a Speed Dial number 1 Press MENU 2 Press V to scroll to Speed dial and press SELECT 3 Press V or A to select an empty slot then press i Abc all T Edit Entr Name ADD gt BACK SAVE 4 Use the dial pad to enter a name and number then press To delete or edit existing Speed Dial entries select the entry in the Speed Dial list then press RENEE or ISSN 33 Configuring the Handset You can configure the phone using one of two methods 1 The Features and User settings menus on the phone NES MSS 2 The WebUl which you access using your Intern
18. DHCP Option Priority 1 66 DHCP Option Priority 2 159 DHCP Option Priority 3 160 Vendor Class ID DHCP 60 Vtech Vesa VXXxxx User Class Info DHCP 77 Vtech Vesa VXXxxx Provisioning Settings Setting Description Server URL URL of the provisioning file s The format of the URL must be RFC 1738 compliant as follows lt schema gt lt user gt lt password gt lt host gt lt port gt lt url path gt lt user gt lt password gt may be empty lt port gt can be omitted if you do not need to specify the port number Server authentication User name for access to the provisioning server name Server authentication Password for access to the provisioning server password Plug and Play Settings Setting Description Enable PnP Subscribe Select to enable the VSP600 to search for the provisioning URL via a SUBSCRIBE message to a multicast address 224 0 1 75 The VSP600 expects the server to reply with a NOTIFY that includes the provisioning URL The process times out after five attempts Using the WebUI 61 Back to Contents vtech VSP600 Administrator and Provisioning Manual DHCP Settings Setting Description Use DHCP Options Enables the VSP600 to use DHCP options to locate and retrieve the configuration file When selected the VSP600 automatically attempts to get a provisioning server address and then the configuration file If DHCP options do not locate a configurat
19. Line 1 Line 1 On a call On hold HOLD gt 00 01 27 00 01 25 2325550167 2325550167 From the On Hold screen you can press to take the call off hold If another party puts you on hold you may see the message Held by far end This message depends on compatibility between phones and PBX types and may not always appear You can press to end the call all Line 1 Held by far end 00 01 27 2325550167 To make a new call while on hold 1 When you have a call on hold press the MENU key 2 With New call highlighted press BACK ENTER 3 Enter the number you wish to dial Switching between two calls If you are managing two calls switch between them by pressing 00 01 25 Mark Lee 2325550167 5551231234 26 Transferring a call You can transfer a call to another party If you talk to the transfer recipient before completing the transfer you are making a supervised transfer However the transfer recipient does not have to talk to you before receiving the transferred call If you do not talk to the transfer recipient before transferring the call you are making a blind transfer You can also transfer a call to a held call Note that you cannot transfer internal calls To transfer a call supervised 1 During a call press TRANSFER The call is automatically put on hold and the transfer setup screen appears all i Transfer to
20. Module Log Settings on page 100 STATUS SYSTEM NETWORK CONTACTS SERVICING Reboot Time and Date Syslog Firmware Upgrade C Enable Syslog Auto Upgrade Server address 0 0 0 0 Manual Upgrade Port 514 Provisioning Log Level WARN v Security S Certificates Syst LE Lieu un Network Trace Capture MESI Download Log Save to File Save Log to file Syslog Settings Setting Description Enable Syslog Enable log output to syslog server Server address Syslog server IP address Server port Syslog server port Log Level Sets the log level The higher the level the larger the debug output m 5 ALL m 4 DEBUG 3 INFO m 2 WARNING 1 ERROR m O CRITICAL Using the WebUI 67 Back to Contents VU te C h VSP600 Administrator and Provisioning Manual The logging levels are CRITICAL Operating conditions to be reported or corrected immediately for example an internal component failure or file system error ERROR Non urgent failures unexpected conditions that won t cause the device to malfunction WARNING An indication that an error or critical condition can occur if action is not taken INFO Normal operational messages DEBUG Developer messages for troubleshooting debugging purposes Network Trace To perform a network trace 1 Start a network trace by clicking The button changes to EE 2 Stop the network tra
21. Other languages will be added in a future release Using the WebUI 41 Back to Contents VU te C h VSP600 Administrator and Provisioning Manual Signaling Settings The signalling settings are also available as parameters in the configuration file See p network Module Network Settings on page 89 After entering information on this page click ESF to save it STATUS SYSTEM NETWORK CONTACTS SERVICING SIP Account Management Account 1 Account 2 Voice SEER Min Local RTP port emo ACUTE Max Local RTP port 90 Account 5 Account 6 NAT Traversal Call Settings Account 1 C Enable IP Masquerading Account 2 Public IP address 0 0 0 0 Account 3 Public SIP port 5060 Account 4 Min Public RTP port 18000 Account 5 Max Public RTP port 19000 Account 6 User Preferences Signaling Handset Settings Account Assignments Handset Name Voice Click the link for each setting to see the matching configuration file parameter in network Module Network Settings on page 89 Default values and ranges are listed there Setting Description Min Local RTP port Enter the lower limit of the Real time Transport Protocol RTP port range RTP ports specify the minimum and maximum port values that the phone will use for RTP packets Max Local RTP port Enter the upper limit of the RTP port range NAT Traversal The NAT Traversal settings are communicated to
22. Setting the handset name 37 Setting the screen brightness 37 Setting the ringer tone and volume 38 Turning low battery tone on or off 38 Turning link lost tone on or off 38 Turning key tones on or off 38 Registering or deregistering your Pande olna ctrca 39 WebUI 40 Using the WebUI sssss 40 System Status esses 42 Handset Status 43 Call Settings ssssessss 43 User Preferences ssss 45 Base Directory sssss 46 Blacklist icri or npe ee Ru 48 SECUN ac Eee 49 Troubleshooting 50 General issues ssuussss 50 Technical Specifications 51 Special characters 51 Entering special characters 51 Maintenance 52 Taking care of your telephone 52 GPL License Information 53 GPL code requests 53 Introduction About this guide This user guide provides information about the external features of the base station and handset installation and handset configuration instructions and detailed instructions for using the handset Please read this user s manual before using your handset Please refer to the VSP600 VSP601 Administrator and Provisioning Manual for complete configuration instructions You can download the guide from businessphones vtech com For customer service or product information
23. The external features of the VSP600 base station and handset are described below Antenna Wall mount slot on top Handset Locator and registration ___ button Power LED Reset button VoIP LED Ethernet port Front Introducing the VSP600 10 AC Adapter input Back to Contents VU tec h VSP600 Administrator and Provisioning Manual Message LED Soft keys Headset jack On back of handset Belt clip Speaker wA x5 o6 For information about the ms rw mug handset call management x 0 keys see the User Guide vtech Introducing the VSP600 11 Back to Contents VU Ie C h VSP600 Administrator and Provisioning Manual Network Requirements A switched network topology is recommended for your LAN using standard 10 100 Ethernet switches that carry traffic at a nominal rate of 100 Mbit s The office LAN infrastructure should use Cat 5 Cat 5e cable The VSP600 requires a wired connection to the LAN However wireless connections from your LAN to other devices such as laptops in your office will not impede performance A Dynamic Host Configuration Protocol DHCP server is recommended and must be on the same subnet as the VSP600 base stations so that IP addresses can be auto assigned In most cases your network router will have a DHCP server By default the VSP600 has DHCP enabled for automatic IP address assignment 6 Some DHCP servers have default settings that limit the number of network IP
24. VLAN ID menu press MENU SELECT to enable or disable the WAN VLan al F i VLAN ID VLAN Disabled Port 0 BACK ENTER Press W and enter the WAN port number Use the dial pad and the soft key to enter characters The valid range is 0 to 4095 4 Press BEL Configuration Using the Phone Menus 20 Back to Contents VU te C h VSP600 Administrator and Provisioning Manual To turn on secure browsing 1 From the Network setting menu press A or V to highlight Secure browsing and then press MENU SELECT On the Secure browsing menu press MENU SELECT to enable or disable HTTPS all Secure browsing BACK ENTER 3 Press to save the setting To set other settings DNS and NTP 1 From the Network setting menu press A or V to highlight Others and then press SELECT If DHCP is disabled the Others menu appears If DHCP is enabled an error message appears briefly before returning you to the Network setting menu BE 10 88 162 31 DNS2 10 88 162 10 BACKSP ENTER Enter the IP address for the primary DNS server Use the dial pad to enter characters To add a period press the key Press W and enter the IP address for the secondary DNS server The VSP600 uses this server if the primary server does not respond Press W and enter the IP address for the NTP server If the VSP600 does not use an NTP server you must manually enter the time and date settings Press Bii Configurat
25. VSP600 import the new file For a complete list of data file parameters see file Module Imported File Settings on page 109 Provisioning Using Configuration Files 73 Back to Contents VU Ie C h VSP600 Administrator and Provisioning Manual Configuration File Tips and Security All configuration settings are initially stored in a configuration template file Copy rename and edit the template file to create a general configuration file and the MAC specific configuration files you will need You can store the general configuration file and the MAC specific files on your provisioning server Do not modify the configuration file header line that includes the model and firmware version To save yourself time and effort consider which settings will be common to all or the majority of VSP600 base stations Such settings might include call settings language and NAT settings You can then edit those settings in the configuration template and save it as the general configuration file The remaining settings will make up the MAC specific configuration file which you will have to copy and edit for each VSP600 Guidelines for the MAC Specific configuration file The VSP600 downloads the MAC specific configuration file after the general configuration file You must create a MAC specific configuration file for each VSP600 in your system The file name must contain the VSP600 MAC address which is printed on a label on the bottom of the dev
26. addresses assigned to devices on the network You should log in to your server NOTE to confirm that the IP range is sufficient If no DHCP server is present you can assign a static IP to the VSP600 You can assign a static IP address using the VSP600 menu Go to Admin settings Network setting Set static IP If you do not have a DHCP server or do not manually assign static IPs you will not be able to access the WebUI and or enable automatic time updates from an NTP server A DNS server is recommended to resolve the path to the Internet and to a server for firmware and configuration updates If necessary the system administrator can also download upgrade files and use the WebUI to update the VSP600 firmware and or configuration settings manually VSP601 Cordless Handsets mm 0 m ETET i i imm PEN o p ET TUNT E uis mmm Tri Tr Oe ee oe FERT ug Dm D o TI TT DD aii Ohba ae Router LAN Switch VSP600 Cordless Base Station Required if sufficient router ports are not available Figure 1 VSP600 Installation Example Introducing the VSP600 12 Back to Contents VU Le C h VSP600 Administrator and Provisioning Manual VSP600 Configuration Methods You can configure the VSP600 using one of the following methods Introducing the VSP600 From the VSP601 handset using the handset menus The VSP601 menus are best
27. at businessphones vtech com or call 1 888 370 2006 2 The power adapter is intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling under the table or cabinet outlet Battery installation and charging Install the battery as shown on the following page Once you have installed the battery the screen indicates the battery status see the table below If necessary place the handset in the charger to charge the battery For best performance keep the handset in the charger when not in use The battery is fully charged after 11 hours of continuous charging If the screen is blank you need to charge the handset without interruption for at least 30 minutes to give the handset enough charge to use the telephone for a short time When the battery is low the handset shows Low battery and a flashing Hs Battery indicators Battery Status Action The screen is blank or The battery has no Charge without shows Place in charger or little charge The interruption at least 30 and flashes handset cannot be used minutes The screen shows Low Battery has enough Charge without battery and flashes charge to be used fora interruption at least 30 short time minutes Full battery icon Battery is charged To keep the battery appears The screen charged place it in the shows HANDSETx x charger when not in use repres
28. disables Do Not Disturb for account x Values 0 disabled 1 enabled Default 0 Setting call settings account x dnd incoming calls Description Sets whether incoming calls are shown or rejected when DND is on for account x Values show reject Default reject Setting call settings account x call fwd always enable Description Enables or disables Call Forward Always for account x Values 0 disabled 1 enabled Default 0 Seiting call settings account x call fwd always target Description Sets the Call Forward Always target number for account x Values Text string Default Blank Configuration File Parameter Guide 107 Back to Contents vtech VSP600 Administrator and Provisioning Manual Setting call settings account x call fwd busy enable Description Enables or disables Call Forward Busy for account x Values 0 disabled 1 enabled Default 0 Setting call settings account x call fwd busy target Description Sets the Call Forward Busy target number for account x Values Text string Default Blank Seiting call_settings account x cfna_enable Description Enables or disables Call Forward No Answer for account x Values 0 disabled 1 enabled Default 0 Seiting call settings account x cfna target Description Sets the Call Forward No Answer target number for account x Values Text string Default Blank Setting call settings account x cfna delay Description Sets t
29. instructions Press to continue reading the instructions On the base station press the HANDSET LOCATOR button for at least four seconds then release the button Both LEDs on the base station begin to flash Press the key on the handset to begin registration The process takes up to 10 seconds to complete When the first handset registers it beeps and the screen displays HANDSET 1 If the handset fails to register place it in the charger again for a few seconds remove it and repeat the registration procedure ull i HANDSET 1 11 26Ph LINE MENU TRANSFER CONF mew SELECT E LLL TALK HOLD INT 1 ABC 2 DEF 3 GHI 4 KL 5 mo pars TW 8 wiz 21 Ne ENE Press and hold HANDSET LOCATOR key at base for 4 seconds Deregistering the handset Before using the handset with a different base station you must deregister the handset from the base station to which it is currently registered To deregister the handset 1 2 3 4 Press MENU on the handset The Main Menu appears Press V to scroll to User settings and press SELECT Press V to scroll to Registration and press SELECT Press V to highlight Deregistration and press SELECT The handset screen displays a list of registered handsets Highlight the name of the handset you want to deregister and then press On the base station press the HANDSET LOCATOR button for at least four seconds then release the button Bot
30. network settings follow the format network element General configuration file settings Setting network rtp port start Description Sets the Local RTP port range start Values 1 65535 Default 18000 Setting network rtp port end Description Sets the Local RTP port range end Values 1 65535 Default 19000 Setting network vlan wan enable Description Enables or disables the WAN VLAN Values 0 disabled 1 enabled Default 0 Seiting network vlan wan id Description Sets the WAN VLAN ID Values 0 4095 Default 0 Setting network vlan wan priority Description Sets the WAN port priority Values 0 7 Default 0 Setting network lldp med enable Description Enables or disables LLDP MED Values 0 disabled 1 enabled Default 0 Setting network lldp med interval Description Sets the LLDP MED packet interval in seconds Values 1 30 Default 30 Configuration File Parameter Guide 89 Back to Contents VU te C h VSP600 Administrator and Provisioning Manual Setting network eapol enable Description Enables or disables 802 1x EAPOL Values 0 disabled 1 enabled Default 0 Setting network eapol identity Description Sets the 802 1x EAPOL identity Values Text string Default Blank Setting network eapol password Description Sets the 802 1x EAPOL MD5 password Values Text string Default Blank Seiting network vendor_cl
31. of such code and the VTech Parties have no responsibility to you whatsoever concerning the code including without limitation any responsibility to provide explanation support upgrade or any communication whatsoever Your review or use of the available code is at your sole risk and responsibility 119 Back to Contents
32. or cleaning solvents of any kind Remember that electrical appliances can cause serious injury if used when you are wet or standing in water If the telephone base should fall into water DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD FROM THE WALL then pull the unit out by the unplugged cord Deregistering the handset Before using the handset with a different base station you must deregister the handset from the base station to which it is currently registered 52 GPL License Information GPL code requests Portions of the software associated with this product are open source and fall within the scope of the GNU General Public License GPL Accordingly those portions of code are available to the public consistent with the requirements of the GPL in either source code format or object code format depending upon the nature of the code at issue If you would like to exercise your right to receive the available code please send a cashier s check payable to VTech Communications Inc in the amount of 15 00 U S to VTech Communications Inc 9590 SW Gemini Drive Suite 120 Beaverton OR 97008 ATTN Information Technology Group VSP600 GPL code request along with a written request for the available code If your request does not fully comply with the foregoing requirements VTech reserves the right to reject your request Further by requesting and receiving the available code you release VTech its affiliates
33. rebooting VSP600 disable this setting Using the WebUI 31 Back to Contents VU te C h VSP600 Administrator and Provisioning Manual Dial Plan The dial plan consists of a series of dialing rules or strings that determine whether what the user has dialed is valid and when the VSP601 should dial the number Dialing rules must consist of the elements defined in the table below Element Description X Any dial pad key from 0 to 9 including and 0 9 Any two numbers separated by a hyphen where the second number is greater than the first All numbers within the range or valid excluding and X An unlimited series of digits This represents the playing of a secondary dial tone after the user enters the digit s specified or dials an external call prefix before the comma For instance 9 xxxxxxx means the secondary dial tone is played after the user dials 9 until any new digit is entered 9 3xxxxxx means only when the digit 3 is hit would the secondary dial tone stop playing PX This represents a pause of a defined time X is the pause duration in seconds For instance P3 would represent pause duration of 3 seconds When P only is used the pause time is the same as the Inter Digit Timeout see SIP Account Management on page 30 0 9 This is a substitution rule where the first number is replaced by the second For example 4 723 xxxx would replace 46789 with 723 6789 If the su
34. suited to configuring a few settings perhaps after the initial setup has been done For administrators the settings available on the VSP601 menus include network settings account settings and provisioning settings See Using the Admin Settings Menu on page 18 Most of the settings accessible on the VSP601are most useful for end users Through the menu they can customize the Screen appearance sounds and manage calls For more information see the VSP600 VSP601 User Guide The Web User Interface or WebUI which you access using your Internet browser See Using the WebUl on page 24 The browser based interface is easy to navigate and best suited to configuring a large number of VSP600 settings at once The WebUI gives you access to every setting required for configuring a single device You can enter service provider account settings on the WebUI assign accounts to handsets and set up provisioning which will allow you to automatically and remotely update the VSP600 after initial configuration Provisioning using configuration files Working with configuration files allows you to configure the device at regular intervals There are several methods available to enable the VSP600 to locate and upload the configuration file For example you can enable the VSP600 when it starts up or reboots to check for the presence of a configuration file on a provisioning server If the configuration file is new or has been modified in any way the VSP600
35. that you can also live dial a number by pressing TALK or SPEAKER to go off hook before entering a phone number The call will dial automatically when a valid number is entered 24 To make an internal call 1 Press INT 2 Press A or V to select the handset you wish to call then press When the call is answered the active call screen appears all Intercom gt 00 01 25 HANDSET 1 all F i Intercom HANDSET 1 3 To hang up the call press OFF or Answering calls You can answer a call by pressing TALK SPEAKER or all ine 1 Line 1 Incoming Call On a call SA gt 00 01 25 Angela Martin Angela Martin 2325550167 2325550167 e For incoming calls from an outside number you can also press ERSIZ to terminate the call e f you have multiple incoming calls as indicated by press V or A to select the call you want to answer nternal calls from another handset cannot be rejected but they can be silenced by pressing HANDSET 5 ANSWER SILENCE If you don t respond to an incoming outside call the phone displays a missed call alert on the idle screen all HANDSET 1 2 Missed Calls 295 Putting a call on hold You can put an outside call on hold by pressing HOLD The handset also puts calls on hold automatically when you answer another call transfer a call or create a conference Note that you cannot put an internal call on hold all all
36. the VoIP server so that the VSP600 is reachable when connected to the Internet behind NAT Setting Description Enable IP Masquerading Select to enable NAT traversal and IP masquerading Public IP address Enter the external IP address of your router This setting identifies the router s public address to the VoIP server Public SIP port Enter the router port number being used for SIP This setting identifies the router s port to the VoIP server Min Public RTP port Enter the lower limit of the public RTP port range Using the WebUI 42 Back to Contents VU Le C h VSP600 Administrator and Provisioning Manual Setting Description Max Public RTP port Enter the upper limit of the RTP port range Handset Settings The Handset Settings allow you to configure account assignments and names for the cordless handsets that are registered to the base station For more information on registering cordless handsets see the VSP600 VSP601 User Guide The network settings are also available as parameters in the configuration file See hs settings Module Handset Settings on page 88 Account Assignments The Account Assignments table lists the maximum of six handsets even if there a fewer handsets registered The registration status of currently registered handsets does not affect what is listed on this table The table always displays the maximum six accounts even if there are fewer SIP accounts enabled If y
37. transfer to highlighted press The call will be immediately transferred Setting up a conference call You can hold a conference call between yourself and two other parties To set up a conference call 1 During a call press CONF The call is automatically put on hold and the conference setup screen appears all T i Conference with A handset party 2325550167 2 If you wish to conference with an outside number select A new party Or 28 if you wish to conference with another handset in your system select A handset party 3 Press SELECT Dial the second number for the other party you want to join your conference or select the handset to conference with You can also use a number from a list such as the Directory or Call History 5 When the second call is established press Mee The conference begins and the conference screen appears Conference 00 00 04 00 02 36 2325550167 5551231234 5551231234 Press to terminate both calls and end the conference To create a conference with a held call 1 If you are on an Active call and also have a call on hold press CONF A list of held calls will appear Conference with 00 01 25 CONF gt 5551231234 2325550167 SELECT 2 With the call you want to conference with highlighted press The conference will begin immediately Setting up a Network Conference A Network Conference is hosted by your service provider and allo
38. 0 BE 32 SO IN MN is caged a accents Foie E E T dud dg aD da lass p bci m m 33 Outbound Proxy SOUS oirnn ka d cre vul Sat stu aa ui 33 Backup Cutbound Proxy Settings setius beeitancn t etu i aBebe ne Dian Pasa ERN Ubx RISE 33 2 Back to Contents VU Le C h VSP600 Administrator and Provisioning Manual Audio SPD SS oaa a E pene Eee oe nlt p One ad deba ER Lue Drs i a ree errr ee 34 Cual at SBIVIGE soia ctor toad t ob qte i C do tp aad dies E os c cd te usc dp IEEE 34 zai i GUUS as orario adatto apa au pb pal eb LR kac o P Dk ap 35 Feature Access Codes Settings isscsecsciieisgiecasatessieossaiedenbatsacesterasiatecsssaaivadces 35 s dumb ule a 36 EESTI TIO S E E 37 Mose om Hold Sells assistito emer taa ue e o d dae 38 Network Conference Setting s dareiece dines nene kl dE bake 38 Session TINET e ER 38 a rr ET TEE 39 General Cal ur T 39 DOT D U o ad capa abd oui EASE ea adi DE AEA 39 accro denies caste sauely a a a E 40 Uar PERON OS aaa eiaatd can pases ediemadaeanun pedadea we paar Renata naan 41 General Usar Saigo annain te Gn xa cR oru UOCE TUR bua dd UPI He us 41 cus cg SO IUS Leu E A E p GL E acc Reo d ba ao da 42 p s M mm 42 MAT EON OL es eunt a entes mp ir Re DER bad Refs n Rer LUREE A RR 42 Fiadset SESS ics tunieott bordi tasto idet POE tara Visaee x P Ree mRR PORE b Fit er n uan 43 PCOMINT ASS go et 43 aicut ML e NER NN t TL E 44 pcm duh ge oi
39. 0 Vdc 800 mA Handset charger 6 0 Vdc 300 mA Handset 2 4 V 550 750 mAh Ni MH battery pack Power over Ethernet IEEE 802 3at supported class 2 Ethernet network ports 10 100 Mbps RJ 45 Port Appendixes 117 Back to Contents VU te C h VSP600 Administrator and Provisioning Manual Appendix B Maintenance Appendixes Taking care of your products m Your VSP600 base station contains sophisticated electronic parts so you must treat it with care m Avoid rough treatment m Place the handset down gently m Save the original packing materials to protect your VSP600 base station if you ever need to ship it Avoid water m You can damage your VSP600 base station if it gets wet Do not use the handset in the rain or handle it with wet hands Do not install the VSP600 base station near a sink bathtub or shower Electrical storms m Electrical storms can sometimes cause power surges harmful to electronic equipment For your own safety take caution when using electric appliances during storms Cleaning your products m Your VSP600 base station has a durable plastic casing that should retain its luster for many years Clean it only with a soft cloth slightly dampened with water or a mild soap Do not use excess water or cleaning solvents of any kind Remember that electrical appliances can cause serious injury if used when you are wet or standing in water If the VSP600 base station should fall into water DO NOT RET
40. 0 retrieves only the configuration file specified The VSP600 restarts after one minute of inactivity During provisioning the VSP600 reads the configuration file and validates each module and setting The VSP600 considers a setting valid if it is m avalid data type m formatted as a valid setting m within a valid data range m part of a module that passes an integrity check That is the module s settings are consistent and logical For example in the network module if DHCP is disabled but no static IP address is specified the module will fail the integrity check and none of the settings will apply Invalid modules or invalid settings are skipped and logged as ERROR messages in the system log but will not interrupt the provisioning process The system log will include the module parameters that have not been applied A recognized module with unrecognized settings will cause all other settings in that module to be skipped A successful configuration or firmware update is reported as an INFO message in the System log See Configuration File Parameter Guide on page 77 for the options and value ranges available for each configuration file setting Provisioning Using Configuration Files 70 Back to Contents VU te C h VSP600 Administrator and Provisioning Manual Resynchronization configuration file checking You can select a number of options that determine when the VSP600 checks for new configuration files This process
41. 12 Dial pad and audio controls 12 Base Station Installation 13 Handset Installation 16 Installing the charger 16 Battery installation and charging 17 Wall mounting the charger 19 Adding a corded headset 20 Registering the handset to the base 21 Deregistering the handset 22 Locating the Handset 23 Screen icons 23 Using the Handset 24 Idle SCreet iiir eres 24 Making calls sess 24 Answering calls 25 Putting a call on hold 26 Switching between two calls 26 Transferring a call 27 Setting up a conference call 28 Listening to messages 29 Using the Directory 30 Using the Call History 32 Using Speed Dial 33 Configuring the Handset 34 Setting do not disturb 34 Setting call forwarding 34 Blocking anonymous calls 35 Dialing anonymously 35 Answering calls automatically 35 Setting missed call alerts 36 Setting call waiting 36 Viewing handset status 36 Setting the language 37 Setting the date and time 37
42. 2 Description Sets the second priority DHCP option for the provisioning firmware file check Values 66 159 160 Default 159 Setting provisioning dhcp option priority 3 Description Sets the third priority DHCP option for the provisioning firmware file check Values 66 159 160 Default 160 Setting provisioning resync mode Description Sets the mode of the device s provisioning firmware file check This determines which files the device retrieves when the resync process begins Values config only firmware only Default config and firmware config and firmware Setting provisioning bootup check enable Description Enables or disables bootup check for configuration and firmware files Values 0 disabled 1 enabled Default 1 Configuration File Parameter Guide 94 Back to Contents vtech VSP600 Administrator and Provisioning Manual Setting provisioning resync_time Description Sets the interval in minutes between checks for new firmware and or configuration files Values 0 65535 Default 0 OFF Seiting provisioning remote check sync enable Description Enables or disables remotely triggering the device to check for new firmware and or configuration files The file checking is triggered remotely via a SIP Notify message from the server containing the check sync event Values 0 disabled 1 enabled Default 1 Setting provisioning crypto enable Descripti
43. 2 Press A or V to highlight Admin settings and then press MENU SELECT 3 Use the dial pad to enter the admin password and then press TS The default password is 1592 Admin settings Password BACK OK The Admin settings are listed in Table 4 Table 4 Admin setting summary Setting Options Network setting DHCP Enable Disable Set static IP VLAN ID Secure Browsing Others Provisioning Server string Login ID Login password Edit PIN code Edit PIN Firmware update Select Firmware update to have the handset check whether a firmware update is available at the base station Configuration Using the Phone Menus 18 Back to Contents VU te C h VSP600 Administrator and Provisioning Manual Using the Network Setting menu Use the Network setting menu to configure network related settings for the VSP600 For more information about these settings see Basic Network Settings on page 45 and Advanced Network Settings on page 46 To use the Network setting menu 1 From the Admin Settings menu press A or V to highlight Network setting and then press MENU SELECT The Network setting menu appears al F i Network an Set static IP VLAN ID Secure browsing BACK g ENTER 2 Press A or V to highlight the desired option and then press MENU SELECT m DHCP m Set static IP VLAN ID Secure browsing Others DNS and NTP servers To enable or disable DHCP 1 F
44. Default 0 Setting Sip account x dscp Description Sets the Voice Quality of Service Layer 3 DSCP for account x Values 0 63 Default 46 Configuration File Parameter Guide 81 Back to Contents vtech VSP600 Administrator and Provisioning Manual Setting Sip account x sip dscp Description Sets the Signalling Quality of Service Layer 3 DSCP for account x Values 0 63 Default 26 Setting sip account x normal jitter Description Sets the oRTP jitter buffer in milliseconds Values 30 500 Default 80 Setting sip account x local sip port Description Sets the Local SIP port for account x Values 1 65535 Default Account 1 5060 Account 2 5070 Account 3 5080 Account 4 5090 Account 5 5100 Account 6 5200 Seiting sip_account x transport_mode Description Sets the Signalling Transport Mode for account x Values udp tcp tls Default udp Seiting sip_account x access_code_retrieve_voicemail Description Sets the voicemail retrieval feature access code for account x Values Text string Default Blank Seiting sip_account x access_code_dnd_on Description Sets the do not disturb DND ON feature access code for account x Values Text string Default Blank Seiting sip account x access code dnd off Description Sets the do not disturb DND OFF feature access code for account x Values Text string Default Blank Configuration File Parameter Guid
45. Description Values file sips trusted certificate x URI of SIPS TLS transport certificate to be imported for account x for example lt protocol gt lt user gt lt password gt lt host gt lt port gt lt url path gt Text string Default Blank Configuration File Parameter Guide 109 Back to Contents vtech VSP600 Administrator and Provisioning Manual MAC specific configuration file settings Setting file ldap trusted certificate Description URI of LDAP certificate to be imported for example lt protocol gt lt user gt lt password gt lt host gt lt port gt lt url path gt Values Text string Default Blank Setting file contact directory append Description URL of contact directory to be imported Entries in the imported file will be added to existing directory entries Values Text string Default Blank Setting file contact directory overwrite Description URL of contact directory to be imported Entries in the imported file will replace all existing directory entries Values Text string Default Blank Setting file contact blacklist append Description URL of contact blacklist to be imported Entries in the imported file will be added to existing blacklist entries Values Text string Default Blank Setting file contact blacklist overwrite Description URL of contact blacklist to be imported Entries in the imported file will replace all existing director
46. Handset charger 6 0 Vdc 300 mA Handset 2 4 V 550 750 mAh Ni MH battery pack Power over Ethernet IEEE 802 3at supported class 2 Ethernet network port 10 100 Mbps RJ 45 port Special characters Entering special characters When entering text using the dial pad the following special characters are available Press the 1 0 or pound sign keys to enter special characters COAT ers o orret ss ODIO Press star X to switch between uppercase and lowercase European characters 51 Maintenance Taking care of your telephone e Your base station and cordless handset contain sophisticated electronic parts so you must treat them with care Avoid rough treatment Place the handset down gently e Save the original packing materials to protect your products if you ever need to ship them Avoid water You can damage your cordless telephone if it gets wet Do not use the handset in the rain or handle it with wet hands Do not install the base station and handset near a sink bathtub or shower Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment For your own safety take caution when using electric appliances during storms Cleaning your telephone e Your products have a durable plastic casing that should retain its luster for many years Clean it only with a soft cloth slightly dampened with water or a mild soap Donotuse excess water
47. P600 Administrator and Provisioning Manual Saving your settings Most WebUI configuration pages have a button Click to save changes you have made on the page During a configuration session click before you move on to the next WebUI page Using the WebUI 27 Back to Contents VU tech VSP600 Administrator and Provisioning Manual Status Page On the Status pages you can view network status and general information about the base station and handsets Some of the information on the Status pages is also available on the Status menu available on the handset System Status The System Status page shows General information about your device including model MAC address and software version Account Status information about your SIP account registration Network information regarding your device s network address and network connection STATUS SYSTEM NETWORK CONTACTS SERVICING System Status Handset Status General Model VSP600 Serial Number UA900001039 MAC Address 00 12 2A 45 39 CO Boot Version Software Version 0 70 0 27436 ENG V Series 0 70 0 27436 ENG Hardware Version Account Status Account 1 Registered Account 2 Registered Account 3 Not Registered Account 4 Not Registered Account 5 Not Registered Account 6 Not Registered Network LAN Port IP Address 10 88 51 208 IP type DHCP Subnet Mask 255 255 0 0 MAC Address 00 12 2A 45 39 CO Link Status Connected Gateway 10 88 3 149 P
48. RIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND NETWORK CABLE FROM THE WALL then pull the unit out by the unplugged cords 118 Back to Contents VU te C h VSP600 Administrator and Provisioning Manual Appendix C GPL License Information Appendixes Portions of the software associated with this product are open source and fall within the scope of the GNU General Public License GPL Accordingly those portions of code are available to the public consistent with the requirements of the GPL in either source code format or object code format depending upon the nature of the code at issue If you would like to exercise your right to receive the available code please send a written request for the available code along with a cashier s check payable to VTech Communications Inc in the amount of 15 00 U S to VTech Communications Inc 9590 SW Gemini Drive Suite 120 Beaverton OR 97008 ATTN Information Technology Group VSP600 GPL code request If your request does not fully comply with the foregoing requirements VTech reserves the right to reject your request Further by requesting and receiving the available code you release VTech its affiliates and its and their officers directors employees and representatives VTech Parties from any liability or responsibility relating to such code and you acknowledge that the VTech Parties make no representations with respect to the origin accuracy usability or usefulness
49. SP600 General configuration file settings Setting Sip account x dial plan Description Sets the dial plan for account x See Dial Plan on page 32 Values Text string Default x P Setting Sip account x inter digit timeout Description Sets the inter digit timeout in seconds for account x The inter digit timeout sets how long the VSP600 waits after the last digit is entered before dialing the number Values 1 10 Default 3 Configuration File Parameter Guide 78 Back to Contents vtech VSP600 Administrator and Provisioning Manual Setting sip account x maximum call number Description Sets the maximum number of concurrent active calls allowed for that account Values 1 4 Default 4 Setting sip account x dtmf transport method Description Sets the transport method for DTMF signalling for account x Values auto rfc2833 inband info Default auto Setting sip account x unregister after reboot enable Description Enables or disables the VSP600 to unregister account x after rebooting Values 0 disabled 1 enabled Default 0 Setting sip account x primary sip server address Description Sets the SIP server IP address for account x Values Text string Default Blank Setting sip account x primary sip server port Description Sets the SIP server port for account x Values 1 65535 Default 5060 Setting Sip account x primary registr
50. So socie pa debt ese ane vuldab Lees t s aset nied abscp tu dote dU edu Lu T iHe 64 Fese CET BERE enans iet Meer tud b bep b A btt n aD acre er ter eater 64 POS TTE ERR E E 65 Admisar PaSwold Lec agence geb ae aen a ub RR epe S ln OR LL 65 RETE croire ENT NE NO E E IR TNNT 65 Dic GENG t 66 ANE NM RIT 66 S tei Eo e ce 67 E R EE s A E E T E od rada ra ON 67 NOWO ACO ucca 68 BS ae Si eere A P E A E EE E a 68 Provisioning Using Configuration Files ee 69 Ei dorum c E UU EEEE AAEREN 70 Resynchronization configuration file checking cec 71 MOSPSDE ee AU send ep dapcisco noa ble nonni pag tuae eds a Kascoed ab E nad p ls n D Fal M str thors Filg TYPES oorr a e tena ENE r a 72 DIIS PEE ETA IA tions I Ea DOG Fe ido A AT E A E de Semusuare sealed PeRdadE E 73 Connguraden File Tips and Sey oniiir niaaa nar aar Eaa 74 Guidelines for the MAC Specific configuration file esseessssssss 74 Securing configuration files with AES encryption esssssssss 75 Configuration File Parameter Guide 77 sip account Module SIP Account SQMINGG scccssiccccssccscctscdsnncdsanedebhsecseadtenprcecebutteanrceneen 78 General configuration file Settings sssisssiisirsriinioe innin nainun dens saivadinnibe 78 MAC specific configuration file settings
51. Text string SIP URI Default Blank Setting sip account x sip session timer enable Description Enables or disables the SIP session timer Values 0 disabled 1 enabled Default 0 Configuration File Parameter Guide 85 Back to Contents vtech VSP600 Administrator and Provisioning Manual Setting sip account x sip session timer min Description Sets the session timer minimum value in seconds for account x Values 90 65535 Default 90 Setting sip account x sip session timer max Description Sets the session timer maximum value in seconds for account x Values 0 65535 Default 1800 Setting sip account x check trusted certificate Description Enables or disables accepting only a trusted TLS certificate for account x Values 0 disabled 1 enabled Default 0 Setting sip account use first trusted certificate for all Description Enables or disables accepting the first TLS certificate for all accounts Values 0 disabled 1 enabled Default 0 MAC specific configuration file settings Seiting sip account x sip account enable Description Enables account x to be used by the device Values 0 disabled 1 enabled Default 0 Setting Sip account x label Description Sets the text that identifies the account on the device LCD The account label appears on the Dialing Line list dialing screen and other call appearance screens Values Text string Default B
52. Time Sets the current hour minute and second Click the Time field and enter the current time You can also refresh the page to update the manual time settings Click to start the VSP600 using the manual time settings Using the WebUI 56 Back to Contents VU te C h VSP600 Administrator and Provisioning Manual Firmware Upgrade You can update the VSP600 with new firmware using the following methods m Retrieving a firmware update file from a remote host computer and accessed via a URL This central location may be arranged by you an authorized ErisTerminal dealer or your SIP service provider Enter the URL under Firmware Server Settings m Using a file located on your computer or local network No connection to the Internet is required Consult your dealer for access to firmware update files Click Manual Upgrade to view the page where you can manually upgrade the VSP600 firmware The firmware upgrade settings are also available as parameters in the configuration file See provisioning Module Provisioning Settings on page 93 STATUS SYSTEM NETWORK CONTACTS SERVICING Reboot Time and Date Firmware Server Settings Firmware Upgrade Base Firmware URL Auto Upgrade Manual Upgrade Provisioning Handset Firmware URL Security Installed Handset Firmware Not Available System Logs Server authentication name Server authentication password Firmware Server Settings Click the link for each setting to s
53. U eS C h VSP600 Administrator and Provisioning Manual COMMON Troubleshoothr Procede S i ccena ad e an ERR ERR UXOR ERO stein aeu 115 Appendixes Mm 117 Append A SEITE iade es a edili rer Dass E i OD BU da ud nal 117 POC EzME UN ire m 118 Appendix 6 GPL License InforfmietiGll uus cunei ce er mina rixa da Eco boh EY sre d apap ain 119 5 Back to Contents V te C h VSP600 Administrator and Provisioning Manual PREFACE Congratulations on your purchase of this VTech product Please thoroughly read this manual for all the feature operations and troubleshooting information necessary to install and operate your new VTech product You can also visit our website at businessphones vtech com or call 1 888 370 2006 This administrator and provisioning manual contains detailed instructions for installing and configuring your VSP600 SIP DECT base station with software version 1 0 5 or newer See Using the Status menu on page 15 for instructions on checking the software version on the VSP600 Please read this manual before installing the product Please print this page and record the following information regarding your product Model number VSP600 Type Small to medium business SIP endpoint base station Serial number Purchase date Place of purchase Both the model and serial numbers of your VTech product can be found on the bottom of the co
54. VSP600 uses the account x user ID for MWI subscription Values SIP URI text string Default Blank Configuration File Parameter Guide 87 Back to Contents vtech VSP600 Administrator and Provisioning Manual hs settings Module Handset Settings The Handset Settings allow you to configure account assignments and names for the cordless handsets that are registered to the base station For more information on registering cordless handsets see the VSP600 VSP601 User Guide All the cordless handset settings are included in the MAC specific configuration file Setting Description Values hs settings x handset name Sets the handset name for handset x You can use up to 11 letters and or numbers Use alphanumeric characters only no symbol characters are allowed Text string Default HANDSET Setting Description Values hs settings x default account Sets the default account for handset x The handset attempts to use this account first when going off hook 1 6 Default 1 Setting Description Values hs settings x assigned account Sets the accounts for handset x that will be available for incoming and outgoing calls List account numbers separated by commas for example 1 2 3 4 5 6 1 6 Default 1 2 3 4 5 6 Configuration File Parameter Guide 88 Back to Contents vtech VSP600 Administrator and Provisioning Manual network Module Network Settings The
55. Y methods are ignored for account x If the VSP600 receives unsolicited MWI notifications the Message Waiting LED will not light to indicate new messages Disable this setting if m MWI service does not involve a subscription to a voicemail server That is the server supports unsolicited MWI notifications m you want the Message Waiting LED to indicate new messages when the VSP600 receives unsolicited MWI notifications NAT Traversal Enable STUN Enables or disables STUN Simple Traversal of UDP through NATs for account x The Enable STUN setting allows the VSP600 to identify its publicly addressable information behind a NAT via communicating with a STUN server Server address Enter the STUN server IP address or domain name Server port Enter the STUN server port Enable UDP Keep Alive Enables or disables UDP keep alives Keep alive packets are used to maintain connections established through NAT Keep alive interval secs Enter the interval in seconds for sending UDP keep alives Music On Hold Enable Local MoH Network Conference Enable Network Conference Conference URI Session Timer Enable Session Timer Minimum value secs 90 Maximum value secs 300 Using the WebUI 37 Back to Contents VU te C h VSP600 Administrator and Provisioning Manual Music on Hold Settings Setting Description En
56. a 45 Basic Newark Seng METTE 45 Basie Nehork SENINGS mee 45 Advanced Network STINGS serisinin aaia NS 46 E E E E E E A E E E 46 MEE o P E eE 47 dps mm 47 PREDICATORUM 48 Pcie DIO PRINT OE EI EDS EST 48 Create Base Directory EIDE aseo ttn eradicate pa c o debet 50 Directory IMPALED O mtt LE 50 Ee T O A E I F 51 Greate DISORISEEDIES moniin kananan ow cud uaa ci ko radi za 52 tsp drcudufeta arietis s e 53 SD Natta tess a tap Ma us Evil addi ouf an head OD eee uta HR ud d a d 54 gc ru 54 uu Eis B11 E TN 54 Torrie and Dats Joerg m 55 PREV Time Setilbeisuss seien denk enobcsdbrt baa dance boD nica cou du Dind d cand 55 Time Zone and Daylight Savings Settings esssssss 55 Manual Time SUCI carai aon ebd aa c He PU CER E A I c EAR UE 56 iitili 38 0x7 mS E 57 Fimware Serve Soling Sinensis aedi d pong raa t RH cca a PL 57 Manual Firmware Update and Upload iisscccccsassssetacessasececeessiasereeesasusneroeeasaasete 58 les cii PNE ett gaeeionnantid paved ertanteatanantenabs 58 mI TIL EI E S DS 60 Provisiomng Serin e 61 Pla a Pay OI sits xe sieri sad sti snes aa aAa S anD 61 3 Back to Contents VU Le C h VSP600 Administrator and Provisioning Manual DPIGP SII aA ERR a ad bl ER yeerre arr RR 62 cya S PEN S RE ener eee Pere T E E o n s 63 es REo m ecu T 63 Expor oni
57. able Local MoH Enables or disables a hold reminder tone that the user hears when a far end caller puts the call on hold Network Conference Settings Enable Network Enables or disables network conferencing for account x Conference Conference URI Enter the URI for the network bridge for conference handling on account x Session Timer Setting Description Enable Session Timer Enables or disables the SIP session timer The session timer allows a periodic refreshing of a SIP session using the RE INVITE message Minimum value secs Sets the session timer minimum value in seconds for account x Maximum value secs Sets the session timer maximum value in seconds for account x Using the WebUI 38 Back to Contents VU te C h VSP600 Administrator and Provisioning Manual Call Settings You can configure call settings for each account Call Settings include Do Not Disturb and Call Forward settings The call settings are also available as parameters in the configuration file See call settings Module Call Settings on page 107 General Call Settings STATUS SYSTEM NETWORK CONTACTS SERVICING SIP Account Management Account 1 SYSTEM CALL SETTINGS 1 Account 2 Account 3 General Call Settings Account 4 Anonymous Call Reject Account 5 Enable Anonymous Call Account 6 Call Settings Do Not Disturb Account 1 Account 2 C Enable DND Account 3 Incomi
58. account x codec priority 1 Description Sets the highest priority codec for account x Values g711u g711a g729a b Default g711u 9726 g722 Configuration File Parameter Guide 80 Back to Contents vtech VSP600 Administrator and Provisioning Manual Setting sip account x codec priority 2 Description Sets the second highest priority codec for account x Values none g711u g711a Default g711a g729a b g726 g722 Setting sip account x codec priority 3 Description Sets the third highest priority codec for account x Values none g711u g711a Default g729a b g729a b 9726 g722 Setting sip account x codec priority 4 Description Sets the fourth highest priority codec for account x Values none g711u g711a Default 9726 g729a b g726 g722 Setting sip account x codec priority 5 Description Sets the fifth highest priority codec for account x Values none g711u g711a Default g722 g 29a b 9726 g722 Setting sip account x voice encryption enable Description Enables or disables SRTP voice encryption for account x Values 0 disabled 1 enabled Default 0 Setting sip account x g729 annexb enable Description Enables G 729 Annex B with voice activity detection VAD and bandwidth conserving silence suppression This setting applies only when G 729a b is selected in a sip account x codec priority parameter Values 0 disabled 1 enabled
59. adset after the HEADSET key was it pressed t 3j Speakerphone the speakerphone is active EJ Microphone is muted Call Forward All is on Do Not Disturb is on 23 Using the Handset This section describes how to use the handset to make calls and answer calls This section also describes how to put calls on hold transfer calls and create conference calls Idle screen The Idle screen appears after the phone is connected and all i configured for your SIP PBX service The Idle screen indicates HANDSET 1 that you have no active or held calls From the Idle screen you can press to select another line SIP Account When you 1126PM 01 01 make a call the phone will use this line See Making calls on page 24 Note appears only if more than one SIP account is registered to your phone to view the main menu See Configuring the Handset on page 34 Making calls You can make calls to any phone number an outside call or you can call another handset an internal call To make an outside call 1 Use the dial pad to enter the desired number e Press if you enter an incorrect digit 2 If you wish to choose an outgoing line for the call a Press SR zu a Press V or A to select the dialing line a Press Rjzzel 3 Dial the number by pressing TALK or SPEAKER When the call is answered the active call screen appears 2325550167 4 To hang up the call press OFF or Note
60. al i Lift HS answer To answer calls when lifting the handset Lift HS answer 1 Press MENU zu 2 Press V to scroll to Features and press SELECT BACK SET 35 CAOS ENa Answering calls automatically When this feature is enabled lifting the handset out of the charger will automatically answer an incoming call 3 Press V to scroll to Lift HS answer and press SELECT 4 Press SELECT to select either On or Off 5 Press to save Setting missed call alerts When missed call alerts are enabled an alert will display on the idle screen whenever you do not answer an incoming call To turn missed call alerts on or off i Miss call alert Press MENU SUUS Press V to scroll to Features and press SELECT Press V to scroll to Miss call alert and press SELECT Press A or V to highlight Show alert or Hide alert Press Setting call waiting oP ON gt When call waiting alerts are enabled an alert will display on screen whenever you receive an incoming call during an active call To turn call waiting alerts on or off ul Press MENU Press V to scroll to Features and press SELECT Call waiting Show alert Press V to scroll to Call waiting and press SELECT Press A or V to highlight Show alert or Hide alert Press Viewing handset status ak wn gt In the Status menu you can view information on the LAN network your phone system is connected to the registration status of your SIP accounts
61. are accessible to the VSP600 user These settings are useful for initial setup You may wish to remove these settings from auto provisioning update files so that users do have their own settings overwritten The user preference settings follow the format user pref element The user preference setting is included in the general configuration file Setting user pref web language Description Sets the language that appears on the WebUI English French and Spanish are available Values en fr es Default en Configuration File Parameter Guide 106 Back to Contents vtech VSP600 Administrator and Provisioning Manual call settings Module Call Settings The call settings configure data related to a user s call preferences The data is stored internally at mnt flash CallSettings xml All the call settings except one follow the format call settings account x element where x is an account number ranging from 1 to 6 All the call settings are included in the MAC specific configuration file Setting call settings account x block anonymous enable Description Enables or disables anonymous call blocking Values 0 disabled 1 enabled Default 0 Setting call settings account x outgoing anonymous enable Description Enables or disables outgoing anonymous calls Values 0 disabled 1 enabled Default 0 Seiting call settings account x dnd enable Description Enables or
62. ass_id Description Sets the vendor ID for DHCP option 60 Values Text string Default Vtech Vesa VSP600 Setting network user class Description Sets the user class for DHCP option 77 Values Text string Default Vtech Vesa VSP600 Setting network ip dns cache clear timeout Description Sets the interval in minutes between removing all caching and performing a new DNS lookup Set to 0 to remove all caching and perform a DNS lookup for every outgoing request and response TTL 0 emulation Values 0 1440 Default 60 MAC specific configuration file settings Setting network nat masquerading enable Description Enables or disables IP masquerading Values 0 disabled 1 enabled Default 0 Configuration File Parameter Guide 90 Back to Contents vtech VSP600 Administrator and Provisioning Manual Setting network nat public ip addr Description Sets the public IP address Values Text string IPv4 Default 0 Setting network nat public sip port Description Sets the public SIP port Values 1 65535 Default 5060 Seiting network nat public rtp port start Description Sets the public RTP port range start Values 1 65535 Default 18000 Seiting network nat public rtp port end Description Sets the public RTP port range end Values 1 65535 Default 19000 Setting network ip dhcp enable Description Indicates whether DHCP is
63. ation server address Description Sets the registration server IP address for account x Values Text string Default Blank Setting Sip account x primary registration server port Description Sets the registration server port for account x Values 1 65535 Default 5060 Configuration File Parameter Guide 79 Back to Contents vtech VSP600 Administrator and Provisioning Manual Setting sip account x primary registration expires Description Sets the expiration time in seconds of the current registration for account x Values 30 7200 Default 3600 Setting sip account x registration retry time Description Sets the retry frequency of the current registration for account x Values 1 1800 Default 10 Setting Sip account x primary outbound proxy server address Description Sets the outbound proxy server IP address for account x Values Text string Default Blank Setting Sip account x primary outbound proxy server port Description Sets the outbound proxy server port for account x Values 1 65535 Default 5060 Setting Sip account x backup outbound proxy server address Description Sets the backup outbound proxy server IP address for account x Values Text string Default Blank Setting sip account x backup outbound proxy server port Description Sets the backup outbound proxy server port for account x Values 1 65535 Default 5060 Setting sip
64. automatically downloads the file and applies the new settings For more information see Provisioning Using Configuration Files on page 69 13 Back to Contents V te C h VSP600 Administrator and Provisioning Manual CONFIGURATION USING THE PHONE MENUS The VSP600 Main Menu has the following sub menus Message access the voice messages on each account Directory view and dial directory and blacklist entries Call history view missed calls received calls and dialed calls Intercom call other handsets Speed dial view and edit speed dial entries Features set DND call forward settings and other calling features Status view the handset and base station network status account registration status and product information User settings allows the user to set the language for the display configure the appearance of the display set date and time and customize the audio settings Admin Settings configure network settings enter static IP addresses for example account settings and provisioning settings This chapter contains instructions for using the Admin Settings menu and for accessing the Status menu See the VSP600 VSP601 User Guide for more information about the other menus Configuration Using the Phone Menus 14 Back to Contents VU te C h VSP600 Administrator and Provisioning Manual Viewing the Main Menu To use the VSP601 menu 1 When the VSP601 is idle press MENU SELECT The Mai
65. avis Swerdiow 0 2325550172 1 Edit O Elkhart Taxi 0 6045550155 1 o Graham Ball 0 2325550176 1 Edit Kathryn Dolphy 0 6045550195 1 Linda Miller 0 6045550117 2 Edit ca Lydia Braithwaite 0 2325550157 1 a Martin Meyers 0 2325550122 1 Edit Mary Williams 0 6045550145 6045550146 1 Richard Serling 0 6045550141 7875550181 2 Edit C Robert Brown 2 6045550105 2 a Sandro Voss 0 2325550149 1 Edit o Stefan Wheeler 0 2325550161 1 Susan Ballance 0 6045550170 1 Edit o Terry Ng 0 2325550187 1 a Ursula Baldwin 0 6045550166 1 Edit Import Base Directory No File Chosen Export Base Directory Table 5 describes the buttons available on the Base Directory page Using the WebUI 48 Back to Contents VU te C h VSP600 Administrator and Provisioning Manual Table 5 Base Directory commands Click To Sort the list by last name Edit information for an entry i View the next page of entries View the last page of entries View the first page of entries Delete selected entries from the directory Click Select All to select every entry on the page you are viewing Add a new directory entry Delete all Directory entries Import a directory file Export the directory To add a new directory entry 1 cio METTE The Create Base Directory Entry page appears STATUS SYSTEM NETWORK CONTACTS SERVICING Base Directory Blacklist Create Base Directory Entry First Name Last Name
66. boot the VSP600 NOTE Certificates You can upload an optional web server certificate to the VSP600 to establish a secure connection between phone and server If a certificate is not available the VSP600 s self signed certificate will be used during the connection transaction A web server certificate can also be uploaded using provisioning For more information see file Module Imported File Settings on page 109 SYSTEM NETWORK CONTACTS SERVICING Reboot Time and Date SARTE L EE Server Certificate Auto Upgrade Manual Upgrade ze Web Server Certificate No fie Chosen Provisioning Security EZE Certificates System Logs To upload a web server certificate 1 Onthe Server Certificate page click 2 Locate the certificate file and click Open 3 Onthe Server Certificate page click Using the WebUI 66 Back to Contents VU te C h VSP600 Administrator and Provisioning Manual System Logs On the Syslog Settings page you can enter settings related to system logging activities It supports the following logging modes m Syslog server m Volatile file Under Network Trace you can capture network traffic related to the phone s activity and save the capture as a pcap file The file can be used for diagnostic and troubleshooting purposes Under Download Log you can save the system log to a file The Syslog settings are also available as parameters in the configuration file See log
67. bstituted number the first number is empty the second number is added to the number dialed For example in 1 xxxxxxxxxx the digit 1 is appended to any 10 digit number dialed This separator is used to indicate the start of a new pattern Can be used to add multiple dialing rules to one pattern edit box A sample dial plan appears below Extension ending Local call 10 digit formatting in 00 39 with a 9 dialing prefix Emergency 1 5 0 3 x 1 5 40 9 2 9 xxxxxxxxx 91 2 9 xxxxxxxxx 91 1 Extension Domestic long distance ending in 40 most regions Using the WebUI 32 Back to Contents vtech VSP600 Administrator and Provisioning Manual SIP Server Server address 10 88 25 60 Port 5060 Registration Server address 10 88 25 60 Port 5060 Expiration secs 3600 Registration Freq secs 10 Outbound Proxy Server address 0 0 0 0 Port 0 Backup Outbound Proxy Server address Port 1 SIP Server Settings Setting Description Server address Enter the IP address or domain name for the SIP server Server port Enter the port number that the SIP server will use Registration Settings Setting Server address Description Enter the IP address or domain name for the registrar server Server port Enter the port number that the registrar server will use Expiration
68. ce by clicking 3 Save the trace by clicking ES Your browser should prompt you to save the capture pcap file Download Log To download the system log t Ciok I 2 After your browser prompts you to save the system log file save the file in the desired location Using the WebUI 68 Back to Contents V te C h VSP600 Administrator and Provisioning Manual PROVISIONING USING CONFIGURATION FILES Provisioning using configuration files is the quickest way to configure multiple VSP600 base stations and other ErisTerminal products You can place configuration files on a provisioning server where the VSP600 base stations retrieve the files and update their configuration automatically Configuration files have the extension cfg and contain settings that will apply to VSP600 base stations To edit a configuration file open it with a text editor such as Notepad The settings within a configuration file are grouped into modules Most of the modules group their settings in the same way that settings are grouped on the VSP600 WebuUI For example the time date module in the configuration file contains the same settings that are on the Time and Date WebUI page For a complete list of VSP600 configuration file modules and their associated parameters see Configuration File Parameter Guide on page 77 Using the WebUI you can also import a configuration file and apply the configuration file settings to the VSP600 For more inf
69. ce by creating a virtual LAN for phones and related devices Click the link for each setting to see the matching configuration file parameter in network Module Network Settings on page 89 Default values and ranges are listed there Setting Description Enable LAN Port VLAN Enable if the phone is part of a VLAN on your network Select to enable VID Enter the VLAN ID vlan 5 for example Priority Select the VLAN priority that matches the Quality of Service QOS settings that you have set for that VLAN ID Outbound SIP packets will be marked and sent according to their priority 7 is the highest priority Note Configuring QOS settings for your router or switch is a subject outside the scope of this document VID Enter the PC Port VLAN ID vlan 5 for example Priority Select the VLAN priority that matches the Quality of Service QOS settings that you have set for that VLAN ID Outbound SIP packets will be marked and sent according to their priority 7 is the highest priority Note Configuring QOS settings for your router or switch is a subject outside the scope of this document Using the WebUI 46 Back to Contents VU te C h VSP600 Administrator and Provisioning Manual LLDP MED Enable LLDP MED Enables or disables Link Layer Discovery Protocol for Media Endpoint Devices LLDP MED LLDP MED is a standards based discovery protocol supported on some network switches It is required for auto config
70. cedure Ensure the handset is within range of the base station Cannot make external calls e Check if your SIP account is registered Press MENU gt Status gt Line and select a line Check that the status reads Registered e You might be out of range of the base station Try moving closer If you see an idle screen with no alerts then your handset is successfully communicating with the base station Handset does not receive incoming calls Ensure that Do Not Disturb and Call Forward All are turned off e Check if your SIP account is registered Press MENU gt Status gt Line and select a line Check that the status reads Registered e You might be out of range of the base station Try moving closer Cannot locate handset using base station The handset may not be registered e fthe handset battery is dead or the handset is out of range the locator tone will not sound 50 Poor audio quality Speech is cutting out You may be close to being out of range of the base station Try moving closer e Other electronic products can cause interference with your handset Try installing the base station far away from devices such as TVs microwaves or other cordless devices including other handsets e Ifthe problem persists contact your system administrator Technical Specifications RF frequency band 1921 536 1928 448 MHz Operating temperature 32 122 F 0 50 C Power requirements Base 5 0 Vdc 800 mA
71. coming Calls Selects whether the phone displays incoming call information while Do Not Disturb is on Call Forward Settings Setting Description Enable Call Forward Select to enable call forwarding for all calls on that account Always Target Number Enter a number to which all calls will be forwarded Enable Call Forward Select to enable call forwarding for calls when you are on Busy another call on that account Target Number Enter a number to which calls will be forwarded when the line is busy Enable Call Forward No Select to enable call forwarding for unanswered calls on that Answer account Target Number Enter a number to which unanswered calls will be forwarded Delay Select the number of rings before Range 1 to 10 rings unanswered calls are forwarded Default 6 rings 44 User Preferences On the User Preferences page you can configure the WebUI language After changing the setting on this page click Save to save STATUS SYSTEM CONTACTS SERVICING Call Settings Account 1 t General User Settings Account 2 Account 3 WebUI Language English v Account 4 Account 5 Account 6 User Preferences General User Settings Setting Description Rang Defaut WebUI Sets the language that Any language supported English Language appears on the WebuUI by your phone For example English French Spanish etc 45 Base Directory To view the base di
72. croll to User settings and press SELECT Press V to scroll to Link lost tone and press SELECT Press SELECT to turn the link lost tone on or off Press to save Turning key tones on or off i Link lost tone all Link lost tone ei BACK SET 1 a fF wWN Press MENU Press to scroll to User settings and press SELECT Press V to scroll to Key Tone and press SELECT Press SELECT to turn key tones on or off Press to save 38 all Key Tone off i BACK l SET Registering or deregistering your handset You can register or deregister your handset using the handset menu Follow the instructions in Registering the handset to the base on page 21 and Deregistering the handset on page 22 39 WebUI Using the WebUI Use an Internet browser to access the Web User Interface WebUI that resides on your base station After you log on to the WebUI you can configure the following features Call Settings e User Preferences e Base Directory Blacklist User Password The WebUI also has a System Status and Handset Status page where you can view network status and registration information about your handset To access the WebUI 1 Ensure that your computer is connected to the same network as your base station 2 Find the IP address of your base station a When the phone is idle press MENU b Press V to highlight Status and then press SELECT The Status menu appears
73. daylight savings adjustment disable both this setting and User defined Daylight Savings Time User defined DST Select to set your own start and end dates and offset for Daylight Savings Time To disable daylight savings adjustment disable both this setting and Automatically adjust clock for Daylight Savings DST Start Month If User defined DST is enabled set the start date and time DST Start Week for daylight savings Month week day and hour DST Start Day DST Start Hour Using the WebUI 55 Back to Contents VU te C h VSP600 Administrator and Provisioning Manual DST End Month If User defined DST is enabled set the end date and time DST End Week for daylight savings Month week day and hour DST End Day DST End Hour Daylight Savings Offset If User defined DST is enabled this specifies the daylight savings adjustment in minutes to be applied when the current time is between Daylight Savings Start and Daylight Savings End Use DHCP Option If Enable Network Time is selected select to use DHCP to 2 100 101 determine the time zone offset Options 2 100 and 101 determine time zone information Manual Time Settings If Enable Network Time is disabled or if the time server is not available use Manual Time Settings to set the current time Setting Description Date Select the current year month and day Click the Date field and select the date from the calendar that appears
74. disables LDAP incoming call lookup If enabled the VSP600 searches the LDAP directory for the incoming call number If the number is found the VSP600 uses the LDAP entry for CID info Values 0 disabled 1 enabled Default 0 Setting remoteDir ldap outcall lookup enable Description Enables or disables LDAP outgoing call lookup If enabled numbers entered in pre dial or live dial are matched against LDAP entries If a match is found the LDAP entry is displayed for dialing Values 0 disabled 1 enabled Default 0 Configuration File Parameter Guide 104 Back to Contents vtech VSP600 Administrator and Provisioning Manual web Module Web Settings The web settings control the web server IP port and security settings The web settings follow the format web element All the web settings are included in the general configuration file Setting Description Values web http port Sets the http port when http is enabled 1 765535 Default 80 Setting Description Values web https enable Sets server to use the https protocol 0 disabled 1 enabled Default 0 Setting Description Values web https port Sets the https port when https is enabled 1 65535 Default 443 Configuration File Parameter Guide 105 Back to Contents VU te C h VSP600 Administrator and Provisioning Manual user pref Module User Preference Settings The user settings
75. e Enter the new name using the dial pad Press when complete Setting the screen brightness all Abc i Phone rename Edit Name HANDSET BACKSP SET You can change the brightness of text and graphics on the handset LCD To change the LCD brightness 1 ak wN Press MENU Press V to scroll to User settings and press SELECT Press V to scroll to Contrast and press SELECT Press V or A to select a brightness level between 1 and 8 Press 3T a T i Contrast evel 1 L Setting the ringer tone and volume 1 2 3 4 Press MENU Press V to scroll to User settings and press SELECT Press V to scroll to Ringers and press SELECT To change the ringer volume a Highlight Ringer Volume and press SELECT b Press V or A to change the volume level as desired c Press to save To change the ringer tone Highlight Ringer Tone and press SELECT a b Press W or A to select a line then press EDUEN c Press W or A to select a ringer tone d Press to save Turning low battery tone on or off BACK gj ENTER Ringer Volume SET 2 3 4 5 Press MENU Press V to scroll to User settings and press SELECT Press V to scroll to Low batt tone and press SELECT Press SELECT to turn the low battery tone on or off Press to save Turning link lost tone on or off all i Low batt tone Low batt tone eui BACK MESI 2 3 4 5 Press MENU Press V to s
76. e 82 Back to Contents vtech VSP600 Administrator and Provisioning Manual Setting sip account x access code cfa on Description Sets the Call Forward All ON feature access code for account x Values Text string Default Blank Setting sip account x access code cfa off Description Sets the Call Forward All OFF feature access code for account x Values Text string Default Blank Setting sip account x access code cfna on Description Sets the Call Forward No Answer ON feature access code for account x Values Text string Default Blank Setting sip account x access code cfna off Description Sets the Call Forward No Answer OFF feature access code for account x Values Text string Default Blank Setting sip account x access code cfb on Description Sets the Call Forward Busy ON feature access code for account x Values Text string Default Blank Setting sip account x access code cfb off Description Sets the Call Forward Busy OFF feature access code for account x Values Text string Default Blank Setting Sip account x access code anonymous call block on Description Sets the Anonymous Call Block ON feature access code for account x Values Text string Default Blank Setting Sip account x access code anonymous call block off Description Sets the Anonymous Call Block OFF feature access code for account x Values Text string Default Blank Configuration File Param
77. e firmware using a file on your computer or local network 1 Onthe Manual Firmware Update page click to locate and open the firmware update file 2 Click IS o LI After clicking the VSP600 will update its firmware and restart If you are updating handset firmware you must perform one more step after clicking Updating the Handset After clicking the Install Handset Firmware button for either the Firmware Server update or the Manual Firmware update the confirmation dialog box shown below appears Message from webpage During the firmware installation any calls in progress will be N terminated When installation is complete go to the handset and press MENU gt Admin Settings gt Software update to begin the update Install now LS To install the handset firmware click The message Installing handset firmware Please wait appears To cancel the download click caes After clicking ox the message System update in progress Please wait appears on the handset After a successful update the message Firmware installation successful appears on the WebUI Using the WebUI 58 Back to Contents VU te C h VSP600 Administrator and Provisioning Manual An error message appears if m the handset firmware is aleady up to date m the handset firmware URL is incorrect or the file cannot be retrieved for any other reason m the handset firmware file is corrupted
78. e status information m Line status Registered Not registered m Account display name m Account User ID m Server IP address 3 Product Info Shows the product info for the handset or base station Select Handset or Base to view the Model number Handset only m Serial number Handset only m Software version m V Series m Hardware version Configuration Using the Phone Menus 16 Back to Contents VU te C h VSP600 Administrator and Provisioning Manual Viewing Line status To view line status from the Status menu select Line The Line menu lists the available lines along with icons indicating each line s current registration status all 1 TF i Line Dawn 202 Larry 203 Ellie 204 BACK ENTER Table 3 Line status icons Icon Description Line registered Line unregistered 8 Line disabled To view complete status information for a line On the Line menu press A or V to highlight the desired line and then press MENU SELECT The full line status screen appears all Y i Line 1 Status Display Name John 201 BACK OK Configuration Using the Phone Menus 17 Back to Contents VU te C h VSP600 Administrator and Provisioning Manual Using the Admin Settings Menu To access the Admin Settings menu 1 When the VSP601 is idle press MENU SELECT The Main Menu appears all F Main Menu Message Directory Call history Intercom BACK ENTER
79. ed SIP signalling via TLS Optional server authentication is supported via user uploaded certificates TLS certificates are uploaded using the configuration file See file Module Imported File Settings on page 109 and consult your service provider Feature Access Codes Voicemail DND ON DND OFF Call Forward All ON Call Forward All OFF Call Forward No Answer ON Call Forward No Answer OFF Call Forward Busy ON Call Forward Busy OFF Anonymous Call Reject ON Anonymous Call Reject OFF Anonymous Call ON Anonymous Call OFF Feature Access Codes Settings If your IP PBX service provider uses feature access codes then enter the applicable codes here Setting Description Voicemail Enter the voicemail access code The code is dialed when the user selects a line from the Message menu DND ON Enter the Do Not Disturb ON access code DND OFF Enter the Do Not Disturb OFF access code Call Forward All ON Enter the Call Forward All ON access code Using the WebUI 35 Back to Contents vtech VSP600 Administrator and Provisioning Manual Description Call Forward All OFF Enter the Call Forward All OFF access code Call Forward No Answer ON Enter the Call Forward No Answer ON access code Call Forward No Answer OFF Enter the Call Forward No Answer OFF access code
80. ee the matching configuration file parameter in on provisioning Module Provisioning Settings on page 93 Default values and ranges are listed there Base Firmware URL The URL where the VSP600 Base Station firmware update file resides This should be a full path including the filename of the firmware file Handset Firmware URL The URL where the VSP601 Handset firmware update file resides This should be a full path including the filename of the firmware file Server authentication Authentication username for the firmware server name Server authentication Authentication password for the firmware server password To update the firmware immediately m Click UEC or MELDE E Using the WebUI 57 Back to Contents VU te C h VSP600 Administrator and Provisioning Manual You can also configure the VSP600 to check for firmware updates at regular NOTE intervals See Provisioning on page 60 Manual Firmware Update and Upload On the Manual Firmware Update Settings page you can upgrade the VSP600 and handset firmware using a file located on your computer or local network STATUS SYSTEM NETWORK CONTACTS SERVICING Reboot Time and Date Manual Firmware Update Settings Firmware Upgrade p3 Base File name No file chosen Auto Upgrade Manual Upgrade Provisioning Update from File Security Certificates Handset File name No file chosen Install Handset File To update th
81. egistration e Network information regarding your phone s network address and network connection The System Status page has no settings that you can change You may need Some of the status information for troubleshooting purposes STATUS SYSTEM CONTACTS SERVICING System Status Handset Status General Account Status Network Model Serial Number MAC Address Boot Version Firmware Version V Series Hardware Version Account 1 Account 2 Account 3 Account 4 Account 5 Account 6 LAN Port IP Address IP type Subnet Mask MAC Address Link Status Gateway Primary DNS Secondary DNS Network Time Settings VSP600 UK900001923 00 12 2A 46 15 88 1 04 0 68 0 27243 ENG 0 68 0 27243 ENG Registered Registered Registered Not Registered Not Registered Not Registered 10 88 51 189 DHCP 255 255 0 0 00 12 2A 46 15 88 Connected 10 88 3 149 10 88 162 31 10 88 162 10 us pool ntp org 42 Handset Status The Handset Status page shows registration information for your handsets SYSTEM CONTACTS SERVICING System Status Handset Status Handset Status Name Registration Status 1 HANDSET Registered 2 HANDSET Not Registered a HANDSET Not Registered 4 HANDSET Not Registered 5 HANDSET Not Registered 6 HANDSET Not Registered The Handset Status page has no settings that you can change You may need some of the status information for troubleshooting purp
82. enabled Values 0 disabled 1 enabled Default 1 Setting network ip static ip addr Description Sets a static IP address for the network Values Text string IPv4 Default Blank Setting network ip subnet mask Description Sets the subnet mask for the network Values Text string IPv4 Default Blank Setting network ip gateway addr Description Sets the Gateway IP address Values Text string IPv4 Default Blank Configuration File Parameter Guide 91 Back to Contents VU te C h VSP600 Administrator and Provisioning Manual Setting network ip dnsl Description Sets the primary DNS server IP address Values Text string IPv4 Default Blank Setting network ip dns2 Description Sets the secondary DNS server IP address Values Text string IPv4 Default Blank Configuration File Parameter Guide 92 Back to Contents vtech VSP600 Administrator and Provisioning Manual provisioning Module Provisioning Settings The provisioning settings follow the format provisioning element All these settings are exported when you manually export the configuration from the VSP600 All the provisioning settings are included in the general configuration file Setting provisioning firmware url Description Sets the URL for the server hosting the firmware file Values Text string Default Blank Setting provisioning handset firmware url Description S
83. ents the handset ID number 1 to 6 1T To install the handset battery 1 Plug the battery connector securely into the socket inside the handset battery compartment Insert the supplied battery with the label THIS SIDE UP facing up as indicated Align the cover flat against the battery compartment then slide it upwards until it clicks into place Charge the handset by placing it face forward in the charger The battery icon indicates the charge status as the battery charges Very low battery charging less than 30 minutes F a Charging 30 to 80 minutes Charging more than 7 hours Fully charged at 11 hours Charging 80 minutes to 7 hours ee IMPORTANT INFORMATION Use only the supplied rechargeable battery or replacement battery model BT164392 To order a replacement battery visit our website at businessphones vtech com or call 1 888 370 2006 If you do not use the handset for a long time disconnect and remove the battery to prevent possible leakage 18 Wall mounting the charger The charger is ready for tabletop use If you want to mount the charger on a wall use two 10 mm 7 16 inch screws and wall anchors not provided to hold the charger in place The screws and wall anchors are available for purchase in many hardware or consumer electronics retailers You might need a professional to install the charger To mount the charger on the wall 1 Use a pencil to mark the desired po
84. eration this handset has been tested and meets the FCC RF exposure guidelines when used with the accessories supplied or designated for this product Use of other accessories may not ensure compliance with FCC RF exposure guidelines This Class A digital apparatus complies with Canadian requirements CAN ICES 3 AJ NMB 3 A Cet appareil num rique de la classe A est conforme la norme CAN ICES 3 AY NMB 3 A du Canada This device complies with Industry Canada license exempt RSS standard s Industry Canada Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation of the device Privacy of communications may not be ensured when using this telephone The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met This product meets the applicable Industry Canada technical specifications User Guide ErisTerminal SIP DECT Base Station and Cordless Handset VSP600 VSP601 Table of Contents Important Safety Information 4 Important safety instructions 4 Introduction 10 About this guide ss 10 Product overview ssssss 10 Quick Reference Guide 11 Base station external features 11 Cordless handset external features
85. ess SELECT to turn call forwarding On or Off 8 Press V 9 Enter the number to which you would like to forward calls 10 If you selected No answer earlier Press V 11 If you selected No answer earlier Press SELECT to set the No answer delay between 1 to 10 rings 12 Press TS When Call forward is on FWD appears on the idle screen Note that Call forward will apply to all handsets assigned the line Blocking anonymous calls Calls without Caller ID information will be rejected and the handset will not ring all F i 1 Press MENU Block anonymous Line 1 ii To block anonymous callers Press V to scroll to Features and press SELECT 2 3 Press V to scroll to Block anonymous and press SELECT 4 Press A or V to select which line Block anonymous should ava Ns apply to then press SELECT to turn it on or off 5 Press to save Note that Block anonymous will apply to all handsets assigned the line Dialing anonymously When this feature is enabled your phone will make anonymous outgoing calls To dial as an anonymous caller 1 Press MENU Dial as anonyms Line 1 Press V to scroll to Features and press SELECT ar 2 3 Press V to scroll to Dial as anonyms and press SELECT 4 Press A or V to select which line Dial as anonymous should apply to then press SELECT to turn it on or off 5 Press to save Note that Dial as anonymous will apply to all handsets assigned the line
86. et browser Call forward This section describes settings you can change using your Block anonymous handset For information about settings you can change on the BACK Iu WebUI see WebUI on page 40 The system administrator can configure additional settings including Network settings Provisioning and the PIN code by using the Admin settings menu For more information about this menu see the VSP600 VSP601 Administrator and Provisioning Manual available at businessphones vtech com Setting do not disturb vi User settings When Do Not Disturb DND is on for a line calls to that line will be rejected To turn DND on or off 1 Press MENU 2 Press V to scroll to Features and press SELECT 3 With DND highlighted press SELECT 4 Press A or V to select which line DND should apply to then press SELECT to turn it on or off ee ai 5 Press to save Note that DND will apply to all handsets assigned the line Setting call forwarding Calls can be forwarded to another phone number always only when busy or after a set number of rings To set call forward 1 Press MENU 2 Press V to scroll to Features and press SELECT 3 Press V to scroll to Call forward and press SELECT 4 Press A or V to select which line Call forward should apply to then press SELECT 5 Press V to highlight the desired option e Always e Busy e No answer 6 Press SELECT Nee Nia 34 7 Onthe next screen pr
87. eter Guide 83 Back to Contents vtech VSP600 Administrator and Provisioning Manual Setting Sip account x access code outgoing call anonymous on Description Sets the Anonymous Outgoing Call ON feature access code for account x Values Text string Default Blank Setting Sip account x access code outgoing call anonymous off Description Sets the Anonymous Outgoing Call OFF feature access code for account x Values Text string Default Blank Setting Sip account x mwi enable Description Enables or disables message waiting indicator subscription for account x Enable if SUBSCRIBE and NOTIFY methods are used for MWI Values 0 disabled 1 enabled Default 0 Setting sip account x mwi subscription expires Description Sets the MWI subscription expiry time in seconds for account x Values 0 65535 Default 3600 Setting sip account x mwi ignore unsolicited Description Enables or disables ignoring of unsolicited MWI notifications notifications in addition to or instead of SUBSCRIBE and NOTIFY methods for account x Disable if MWI service is configured on the voicemail server and does not involve a subscription to a voicemail server Values 0 disabled 1 enabled Default 0 Setting sip account x nat traversal stun enable Description Enables or disables STUN Simple Traversal of UDP through NATSs for account x STUN enables clients each behind a firewall to establ
88. ether the file has been loaded before The configuration file is processed whether or not it is different from the current version m The VSP600 will restart immediately after importing the configuration file without waiting for one minute of inactivity Using the WebUI 63 Back to Contents VU te C h VSP600 Administrator and Provisioning Manual Export Configuration You can export all the settings you have configured on the WebUI and save them as a configuration file on your computer You can then use this configuration file as a backup or use it to update other phones Under Export Configuration you can also reset the phone to its default configuration The exported configuration file will contain the following passwords in plain text NOTE m SIP account authentication password m EAPOL password m Firmware server password m Provisioning server password m Encryption passphrase Please ensure that you save the exported configuration file in a secure location To export the configuration file Click The format of the exported file is model name mac address gt cfg For example VSP600 0011A00CF489 cfg Exporting a configuration file generates two header lines in the configuration file These header lines provide the model number and software version in the following format Model Number xxxxxxx SW Version xxxxxxx You can use the exported file as a general configuration file and duplicate the setti
89. ets the URL for the server hosting the handset firmware file Values Text string Default Blank Setting provisioning fw server username Description Sets the authentication name for the server hosting the firmware file Values Text string Default Blank Setting provisioning fw server password Description Sets the authentication password for the server hosting the firmware file Values Text string Default Blank Setting provisioning server address Description Sets the provisioning server IP address Values Text string Default http et vtechphones com redirectserver Seiting provisioning server_username Description Sets the authentication name for the provisioning server Values Text string Default Blank Configuration File Parameter Guide 93 Back to Contents vtech VSP600 Administrator and Provisioning Manual Setting provisioning server password Description Sets the authentication password for the provisioning server Values Text string Default Blank Setting provisioning dhcp option enable Description Enables or disables using DHCP options for locating the configuration and firmware files Values 0 disabled 1 enabled Default 1 Setting provisioning dhcp_option_priority_1 Description Sets the first priority DHCP option for the provisioning firmware file check Values 66 159 160 Default 66 Setting provisioning dhcp option priority
90. file you can set whether an imported directory file adds to existing entries or replaces existing entries See file Module Imported File NOTE Settings on page 109 Directory files are xml files that have the following tags Local Directory WebUl field Directory file XML tag First Name DIR ENTRY NAME FIRST Last Name DIR ENTRY NAME LAST Work Number DIR ENTRY NUMBER WORK Mobile Number DIR ENTRY NUMBER MOBILE Home Number DIR ENTRY NUMBER HOME Account DIR ENTRY LINE NUMBER Call Block not on WebUI DIR ENTRY BLOCK Ringer Tone DIR ENTRY RINGER Using the WebUI 50 Back to Contents vtech VSP600 Administrator and Provisioning Manual Blacklist On the Blacklist page you can manage local blacklist entries The VSP600 rejects calls from numbers that match blacklist entries You can sort edit delete and add up to 200 blacklist entries In order to back up your blacklist entries or import another local blacklist file the page also enables you to export and import the blacklist The blacklist lists entries on up to 10 pages with 20 entries per page Click IEEE Gia or a page number to view the desired page of entries Last 3 You can also use the VSP601 menu to manage blacklist entries For more NOTE information see the VSP600 User Guide STATUS SYSTEM NETWORK CONTACTS SERVICING Base Directory Blacklist Select All O Blacklist Sort By La
91. for each setting to see the matching configuration file parameter in network Module Network Settings on page 89 Default values and ranges are listed there Setting Description Enable DHCP DHCP is selected enabled by default which means the VSP600 will get its IP address Subnet Mask Gateway and DNS Server s from the network When DHCP is disabled you must enter a static IP address for the VSP600 as well as addresses for the Subnet Mask Gateway and DNS Server s IP Address If DHCP is disabled enter a static IP address for the VSP600 Subnet Mask Enter the subnet mask Gateway Enter the address of the default gateway in this case your router Primary DNS If DHCP is disabled or you don t wish to use the DHCP assigned DNS server or one specified by your Secondary DNS service provider enter addresses for the primary and secondary DNS servers Using the WebUI 45 Back to Contents VU te C h VSP600 Administrator and Provisioning Manual Advanced Network Settings STATUS SYSTEM NETWORK CONTACTS SERVICING Basic Advanced VLAN Enable LAN Port VLAN VID 0 Priority 0 id C Enable PC Port VLAN VID 0 Priority 0 v LLDP MED Enable LLDP MED Packet interval secs 30 v 802 1x Enable 802 1x Identity pe MDS Password VLAN You can organize your network and optimize VoIP performan
92. gs on page 100 web Module Web Settings on page 105 user pref Module User Preference Settings on page 106 call settings Module Call Settings on page 107 file Module Imported File Settings on page 109 tone Module Tone Definition Settings on page 111 on profile Module Password Settings on page 114 Configuration File Parameter Guide 77 Back to Contents VU te C h VSP600 Administrator and Provisioning Manual sip account Module SIP Account Settings The SIP Account settings enable you to set up individual accounts for each user You can add up to three accounts for each VSP600 Each account requires you to configure the same group of SIP account settings The SIP account settings for each account are identified by the account number from 1 to 6 for the VSP600 For example for account 1 you would set sip account 1l sip account enable 1 sip account 1 label Line 1 sip account l display name 1001 sip account l user id 2325551001 and so on For account 2 you would set sip account 2 sip account enable 1 sip account 2 label Line 2 sip account 2 display name 1002 sip account 2 user id 2325551002 and so on if you have additional accounts to configure The SIP account settings follow the format sip account x element where x is an account number ranging from 1 to 6 for the VSP600 All these settings are exported when you manually export the configuration from the V
93. h LEDs on the base station begin to flash On the handset enter the System PIN and then press SELECT to begin deregistration all i Registration Handset Deregistration BACK SELECT al Y Deregistration HANDSET HANDSET 2 HANDSET 3 HANDSET 4 BACK SELECT 1 The deregistration process takes up to 10 seconds to complete When the handset deregisters it beeps and the screen displays Unregistered Note The handset enters an energy saving charging mode after being deregistered All cordless telephone functions except handset battery charging are disabled Energy saving charging mode is deactivated after the handset registers to the base station 22 Locating the Handset You can find handsets by paging them from the base Press the HANDSET LOCATOR page button on the base station to ring all handsets HANDSET LOCATOR all lj gt Paging SILENCE STOP All handsets within range of the base will ring for one minute even if the volume is off To end the locator page press or place the handset in its charger To silence the locator page on one handset only press Screen icons The following screen icons indicate your phone s current status FI Indicates signal strength from one bar weak to four bars strong Flashes when out of range a Indicates battery strength from 1 3 to 3 3 Flashes when empty Ey The ringer is off Headset audio is coming through a he
94. he VoIP LED will flash slowly Ethernet port VoIP LED Flashes when registering Front deregistering a handset Steady when all SIP accounts are registered Off when a SIP account is not registered 11 Rear Quick Reference Guide Cordless handset external features Message light Flashes when a line has a new voice HEADSET JACK message 2 5 mm jack for connecting a corded headset SOFT KEYS VOL A DIR While in menus press A to scroll up the menu Press to display the Directory CONF Press to start a Perform the actions indicated by the on screen labels TRANSFER Press to start transferring a call TALK conference call Press to start MENU making a call Sur MENUIBEEEET Press to display the main VOL V CID menu While in menus press Y to scroll down the menu Press to select a menu item P to display the Call OFF CANCEL ress to display the Ca histo PAS On back Press to end a call D BELT CLIP Press to cancel an operation HOLD and leave a menu SPEAKER INT Press to put a call on hold Press to start making an intercom call Dial pad and audio controls HANDSET LOCK Press and hold to lock handset keys and prevent accidental key DIAL PAD presses SPEAKER MUTE DELETE Press to use During a call press to the handset V REDIAL prevent your voice from speakerphone PAUSE DELETE being heard REDIAL PAUSE HEN While entering numbers or letters pres
95. he Call Forward No Answer delay in number of rings for account x Values 1 10 Default 6 Configuration File Parameter Guide 108 Back to Contents vtech VSP600 Administrator and Provisioning Manual file Module Imported File Settings The file parameters enable the provisioning file to import additional configuration files of various types including m Contact lists m Security certificates The following certificates are supported m Per account TLS certificate you can choose to use the Account 1 certificate for all accounts m LDAP m Web server the VSP600 has a default self signed web server certificate m Provisioning m Languages File parameter values are URLs that direct the VSP600 to the location of the file to be imported None of these settings are exported when you manually export the configuration from the VSP600 General configuration file settings Setting Description Values file https user certificate URI of HTTPS server certificate to be imported for example lt protocol gt lt user gt lt password gt lt host gt lt port gt lt url path gt Text string Default Blank Setting Description Values file provisioning trusted certificate URI of provisioning certificate to be imported for example lt protocol gt lt user gt lt password gt lt host gt lt port gt lt url path gt Text string Default Blank Setting
96. hen the VSP600 will only fetch the single configuration file specified Both the general and MAC specific files can contain any of the available configuration settings A setting can appear in the general configuration file or the MAC specific configuration file or both files or neither file If a setting appears in both files the setting that is read last is the one that applies When the VSP600 fetches both a general and a MAC specific configuration file the general file is processed first You can configure a setting for most of your VSP600 base stations in the general file and then overwrite that setting for just a few VSP600 base stations using the MAC specific file Provisioning Using Configuration Files 72 Back to Contents VU te C h VSP600 Administrator and Provisioning Manual Data Files The configuration file can also include links to data files for product customization Allowed data types include the following m Directory contacts blacklist in xml format m Certificates server provisioning in pem format Links to data files are in the configuration file s file module This is where you enter any URLs to the data files that the VSP600 base station may require None of the data files are exported when you export a configuration file from the VSP600 However you can export a Directory or Blacklist xml file using the WebUI After modifying the xml file you can use the configuration file file module to have the
97. iately after applying the new settings regardless of whether the VSP600 is idle Provisioning Using Configuration Files 71 Back to Contents VU te C h VSP600 Administrator and Provisioning Manual Configuration File Types The VSP600 is able to retrieve and download two types of configuration file Depending on your requirements you may want to make both types of configuration file available on your provisioning server The two configuration file types are a general configuration file and a MAC specific configuration file The types differ in name only The formatting of the files content is identical The general configuration file contains settings that are required by every VSP600 in the system The MAC specific configuration file is a file that only a single VSP600 can retrieve The MAC specific configuration file name contains a VSP600 MAC address and can only be retrieved by the device with a matching MAC address The filename formats for both files are m General file lt model gt cfg m MAC specific file model MAC Address gt cfg The model variable is the VTech product model for example VSP725 For more information about the MAC specific configuration file see Guidelines for the MAC Specific configuration file on page 74 If the provisioning URL specifies a path only with no filename then by default the VSP600 will fetch both files However if the provisioning URL specifies both a path and filename t
98. ice For example a VTech VSP600 base station with the MAC address of 00 11 A0 10 6F 2D would download the VSP600 0011A0106F2D cfg file When renaming a MAC specific configuration file ensure the filename is all upper note Case The MAC specific configuration file contains settings intended exclusively for that VSP600 base station Such settings will include SIP account settings such as display name user ID and authentication ID Provisioning Using Configuration Files 74 Back to Contents VU eS C h VSP600 Administrator and Provisioning Manual Securing configuration files with AES encryption You can encrypt your configuration files to prevent unauthorized users modifying the configuration files The VSP600 firmware decrypts files using the AES 256 algorithm After encrypting a file and placing it on your provisioning server you can enable the VSP600 to decrypt the file after fetching it from the server The procedures in this section use OpenSSL for Windows for file encryption as shown in Figure 2 To decrypt a configuration file you will need a 16 character AES key that you specified when you encrypted the file The key or passphrase is limited to 16 characters in length and supports special characters amp _ 3 lt gt as well as spaces 6 The encryption of configuration files is supported only for the auto provisioning process Encrypt files only if you intend to store them on a provisioning server D
99. ienna Europe Brussels Europe Zagreb Europe Prague Europe Copenhagen Europe Paris Europe Berlin Europe Budapest Europe Rome Europe Luxembourg Europe Skopje Europe Amsterdam Africa Windhoek Europe Tallinn Europe Helsinki Asia Gaza Europe Athens Asia Jerusalem Asia Amman Europe Riga Asia Beirut Europe Chisinau Europe Kaliningrad Europe Bucharest Asia Damascus Europe Istanbul Europe Kiev Africa Djibouti Asia Baghdad Europe Moscow Asia Tehran Asia Yerevan Asia Baku Asia Tbilisi Asia Aqtau Europe Samara Asia Aqtobe Asia Bishkek Asia Karachi Asia Yekaterinburg Asia Kolkata Asia Almaty Asia Novosibirsk Asia Krasnoyarsk Asia Bangkok Asia Shanghai Asia Singapore Australia Perth Asia Seoul Asia Tokyo Australia Adelaide Australia Darwin Australia Sydney Australia Brisbane Australia Hobart Asia Vladivostok Australia Lord Howe Pacific Noumea Pacific Auckland Pacific Chatham Pacific Tongatapu Configuration File Parameter Guide 97 Back to Contents vtech VSP600 Administrator and Provisioning Manual Setting time date daylight saving auto adjust Description Sets the device to automatically adjust clock for daylight savings Values 0 disabled 1 enabled Default 1 Setting time date daylight saving user defined Description Enables or disables manual daylight savings configuration Values 0 disabled 1 enabled Default
100. ile Module Password Settings The password settings allow you to set the default administrator and user passwords in the configuration file The administrator password is usually included in the general configuration file while the user password is usually included in the MAC specific configuration file The passwords can also be set using the WebUI Be aware that scheduled provisioning configuration file updates may reset these passwords General configuration file settings Setting profile admin password Description Sets the administrator password for accessing the admin menus on the VSP601 and the WebUI Values Text string Default admin 15 characters maximum MAC specific configuration file settings Setting profile user password Description Sets the user password for logging on to the WebUI and editing user accessible settings Values Text string Default user 15 characters maximum Configuration File Parameter Guide 114 Back to Contents V te C h VSP600 Administrator and Provisioning Manual TROUBLESHOOTING If you have difficulty with your VSP600 base station please try the suggestions below 6 For customer service or product information contact the person who installed your System If your installer is unavailable visit our website at NOTE businessphones vtech com or call 1 888 370 2006 Common Troubleshooting Procedures Follow these procedures to resolve common issues For more trouble
101. ings time offset in minutes Values 0 255 Default 60 Setting time date timezone dhcp option Description Enables or disables DHCP option 2 100 101 for determining time zone information Values 0 disabled 1 enabled Default 0 Setting time date ntp server update interval Description Sets the delay between NTP server updates in seconds Values 0 4294967295 Default 1000 Configuration File Parameter Guide 99 Back to Contents VU te C h VSP600 Administrator and Provisioning Manual log Module Log Settings The log settings control system logging activities System logging may be required for troubleshooting purposes The following logging modes are supported m Serial Console system log output to an external console using a serial RS 232 cable m Syslog server output to a log file on a separate server m Volatile file The log settings follow the format log element All the log settings are included in the general configuration file Setting log syslog enable Description Enables or disables log output to syslog server Values 0 disabled 1 enabled Default 0 Setting log syslog server address Description Sets the syslog server IP address Values Text string IPv4 Default Blank Setting log syslog server port Description Sets the syslog server port Values 1 65535 Default 514 Setting log syslog_level Description Sets the log level The higher the level
102. ion Values time date ntp server Enables or disables NTP server to set time and date 0 disabled 1 enabled Default 1 Setting Description Values time date ntp server addr Sets the URL for the NTP server Text string Default us pool ntp org Setting Description Values time date ntp dhcp option Enables or disables DHCP option 42 to find the NTP server 0 disabled 1 enabled Default 0 Setting Description time date selected timezone Sets the local timezone Configuration File Parameter Guide 96 Back to Contents VU te C h VSP600 Administrator and Provisioning Manual Values Pacific Pago Pago Pacific Honolulu Default America New York America Adak America Anchorage America Vancouver America Tijuana America Los Angeles America Edmonton America Chihuahua America Denver America Phoenix America Winnipeg Pacific Easter America Mexico City America Chicago America Nassau America Montreal America Grand Turk America Havana America New York America Caracas America Halifax America Santiago America Asuncion Atlantic Bermuda Atlantic Stanley America Port of Spain America St Johns America Godthab America Argentina Buenos Aires America Fortaleza America Sao Paulo America Noronha Atlantic Azores GMT America Danmarkshavn Atlantic Faroe Europe Dublin Europe Lisbon Atlantic Canary Europe London Africa Casablanca Europe Tirane Europe V
103. ion Using the Phone Menus 21 Back to Contents VU te C h VSP600 Administrator and Provisioning Manual Using the Provisioning menu Use the Provisioning menu to manually configure auto provisioning settings For more information about auto provisioning see Provisioning on page 60 and Provisioning Using Configuration Files on page 69 On the Provisioning menu you can configure m Server string the URL ofthe provisioning server The URL can include a complete path to the configuration file m Login ID the username the VSP600 will use to access the provisioning server m Login PW the password the VSP600 will use to access the provisioning server To use the Provisioning menu 1 From the Admin Settings menu press V to highlight Provisioning and then press SELECT The Provisioning menu appears all Abc F A Provisioning Server string BACK ENTER 2 Enter the server URL using the dial pad keys m BYeld celetes a character m Press 1 0 and to enter symbols The period and symbols are available under the 0 key The format of the URL must be RFC 1738 compliant as follows lt schema gt lt user gt lt password gt lt host gt lt port gt lt url path gt lt user gt lt password gt may be empty lt port gt can be omitted if you do not need to specify the port number 3 Press W to move to the next line and enter the Login ID for access to the provisioning server if it is n
104. ion file then the server provisioning string is checked Note Ensure that DHCP is also enabled on the Network gt Basic settings page DHCP Option Priority 1 If DHCP is enabled sets the DHCP Option priority Select the highest priority option DHCP Option Priority 2 If DHCP is enabled sets the DHCP Option priority Select the second highest priority option DHCP Option Priority 3 If DHCP is enabled sets the DHCP Option priority Select the third highest priority option Vendor Class ID DHCP DHCP Option 60 is available to send vendor specific 60 information to the DHCP Server User Class Info DHCP DHCP Option 77 is available to send vendor specific 77 information to the DHCP Server Resynchronization Mode Both M Bootup Check On v Interval 0 Passphrase Import Configuration Update from File Export Configuration Export to File Reset Configuration Reset Configuration to Default Settings Save Use encryption for configuration file Using the WebUI 62 Back to Contents vtech VSP600 Administrator and Provisioning Manual Resynchronization Setting Description Mode Sets which files the VSP600 checks for at regular intervals It can check for configuration files firmware update files from the URL entered on the Firmware Server Settings page or both Note When checking for both configuration and firmware files the firmware URL can be w
105. ish calls via a service provider hosted outside of either local network Values 0 disabled 1 enabled Default 0 Seiting sip_account x nat_traversal_stun_server_address Description Sets the STUN server IP address Values Text string Default Blank Configuration File Parameter Guide 84 Back to Contents vtech VSP600 Administrator and Provisioning Manual Setting sip account x nat traversal stun server port Description Sets the STUN server port Values 1 65535 Default 3478 Setting sip account x nat traversal udp keep alive enable Description Enables or disables UDP keep alives Keep alive packets are used to maintain connections established through NAT Values 0 disabled 1 enabled Default 1 Setting sip account x nat traversal udp keep alive interval Description Sets the interval in seconds for sending UDP keep alives Values 0 65535 Default 30 Setting sip account x music on hold enable Description Enables or disables a hold reminder tone that a far end caller hears when put on hold during a call on account x Values 0 disabled 1 enabled Default 1 Setting sip account x network conference enable Description Enables or disables network conferencing for account x Values 0 disabled 1 enabled Default 0 Setting Sip account x network bridge uri Description Sets the URI for the network conferencing bridge on account x Values
106. isioning Manual Setting remoteDir ldap user name Description Sets the LDAP authentication user name Values Text string Default Blank Setting remoteDir ldap password Description Sets the LDAP authentication password Values Text string Default Blank Setting remoteDir ldap base Description Sets the LDAP search base This sets where the search begins in the directory tree structure Enter one or more attribute definitions separated by commas no spaces Your directory may include attributes like cn common name or ou organizational unit or dc domain component For example ou accounting dc vtech dc com Values Text string Default Blank Setting remoteDir ldap max hits Description Sets the maximum number of entries returned for an LDAP search Limiting the number of hits can conserve network bandwidth Values 0 32000 Default 200 Setting remoteDir ldap search delay Description Sets the LDAP maximum search delay in seconds Values 0 500 Default 0 Setting remoteDir ldap firstname filter Description Sets the LDAP first name attribute filter Values Text string Default Firstname Setting remoteDir ldap lastname filter Description Sets the LDAP last name attribute filter Values Text string Default Lastname Configuration File Parameter Guide 102 Back to Contents vtech VSP600 Administrator and Provisioning Manual
107. ithin the config file This firmware URL takes take precedence over the URL on the Firmware Server Settings page It will also update the URL on the Firmware Server Settings page This allows you to change the firmware URL automatically Bootup Check Sets the VSP600 to check the provisioning URL for new configuration and or firmware files upon bootup The update is applied as part of the reboot process Interval Sets an interval in minutes for checking for updates Use encryption Enables an AES encrypted configuration file to be decrypted before being applied to the VSP600 Select if the configuration file has been secured using AES encryption See Securing configuration files with AES encryption on page 75 Passphrase If the configuration file has been secured using AES encryption enter the 16 bit key See Securing configuration files with AES encryption on page 75 Import Configuration You can configure the VSP600 by importing a configuration file from your computer or your local network For more information about configuration file types and configuration file formatting see Provisioning Using Configuration Files on page 69 To import a configuration file 1 Click to locate and open the configuration file 2 Click The VSP600 will update its configuration Manually importing a configuration file differs from the auto provisioning process in that m The VSP600 does not check wh
108. lank Setting sip account x display name Description Sets the text portion of the caller ID that is displayed for outgoing calls using account x Values Text string Default Blank Configuration File Parameter Guide 86 Back to Contents vtech VSP600 Administrator and Provisioning Manual Setting Sip account x user id Description Sets the account ID for account x Depending on your service provider s specifications this could be an extension number Note Do not enter the host name e g sipservice com The configuration file automatically adds the default host name Values Text string Default Blank Setting sip account x authentication name Description Sets the authentication name for account x Depending on your service provider s specifications this could be identical to the user ID Values Text string Default Blank Setting sip account x authentication password Description Sets the authentication password for account x Values Text string Default Blank Setting sip account x feature sync enable Description Enables or disables feature synchronization for account x When enabled features configured on the service provider s web portal will automatically be updated on the device s WebUI Values 0 disabled 1 enabled Default 0 Setting Sip account x mwi uri Description Sets the MWI URI that will be used for MWI subscription If this setting is left blank the
109. lkhart Taxi 0 6045550155 1 Graham Ball 0 2325550176 1 Kathryn Dolphy 0 6045550195 1 Linda Miller 0 6045550117 2 Lydia Braithwaite 0 2325550157 i Martin Meyers 0 2325550122 1 Mary Williams 0 6045550145 6045550146 1 Richard Serling 0 6045550141 7875550181 2 EH E E EH E EH ante Delete Selected Entries Add New Entry Clear Directory Import Base Directory No File Chosen Choose File Export Base Directory 46 Base directory click ft Sort By Last Name Sort the list by last name Edit information for an entry View the last page of entries View the next page of entries Delete Selected Entries Delete selected entries from the directory Click Select All to select every entry on the page you are viewing Add New Entry Add a new directory entry Delete all Directory entries To add a new directory entry 1 Click Add New Entry The Create Base directory Entry page appears CONTACTS SERVICING Create Base Directory Entry First Name I Last Name I 2 Enter the required information At minimum a first and last name are required Setting Description Range Defaut Enter the appropriate names in these n a n a Ringer Tone Sets a unique ringer tone for calls from Auto Auto this directory entry Tone 1 10 Account Sets the account used when you dial this Default Default directory entry Account Account Account 1 Account 6 En
110. m the handset doesn t recognize the firmware file For example the firmware file may belong to a different ErisTerminal product Using the WebUI 59 Back to Contents VU Le C h VSP600 Administrator and Provisioning Manual Provisioning Provisioning refers to the process of acquiring and applying new settings for the VSP600 using configuration files retrieved from a remote computer After a VSP600 is deployed subsequent provisioning can update the VSP600 with new settings for example if your service provider releases new features See also Provisioning Using Configuration Files on page 69 s With automatic provisioning you enable the VSP600 to get its settings automatically the process occurs in the background as part of routine system operation Automatic provisioning can apply to multiple ErisTerminal products simultaneously With manual provisioning on the WebUI you update the VSP600 settings configuration and or firmware yourself via Provisioning gt I mport Configuration and or Firmware Upgrade gt Manual Upgrade Manual provisioning can only be performed on one VSP600 at a time On the Provisioning page you can enter settings that will enable the VSP600 to receive automatic configuration and firmware updates The Provisioning page also allows you to manually update VSP600 configuration from a locally stored configuration file using an Import function You can also export the VSP600 configuration either to back it u
111. mall metallic objects such as pins and staples away from the handset receiver SAVE THESE INSTRUCTIONS Compliance FCC part 15 This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at the user s expense Privacy of communications may not be ensured when using this phone Warning Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Caution To maintain the compliance with the FCC s RF exposure guideline place the base unit at least 20 cm from nearby persons For body worn op
112. n Menu appears all F i Main Menu Message Directory Call history Intercom BACK gj ENTER 2 Press W or A to highlight the desired sub menu and then press MENU SELECT m Press SELECT or an appropriate soft key to save changes m Press OFF CANCEL to cancel an operation exit the menu display or return to the idle screen Using the Status menu Use the Status menu to verify network settings and begin troubleshooting if network problems or account registration issues affect operation You can also find the software version of the VSP600 on the Product I nfo screen available from the Status menu To view the Status menu 1 When the VSP601 is idle press MENU SELECT 2 Onthe Main Menu press A or V to highlight Status and then press MENU SELECT The Status menu appears All F i Status Line Product info BACK g ENTER 3 On the Status menu press A or V to highlight the desired menu and then press MENU SELECT The available status menus are listed in Table 2 Configuration Using the Phone Menus 15 Back to Contents VU te C h VSP600 Administrator and Provisioning Manual Table 2 Status menu summary Menu Information listed 1 Network m IP address m DHCP status Enabled Disabled m Subnet Mask m Gateway IP address m DNS server 1 IP address m DNS server 2 IP address 2 Line Lines and registration status On the Line menu highlight and select the desired line to view detailed lin
113. n page 45 m Contacts Pages on page 48 m Servicing Pages on page 54 Using the WebUI 24 Back to Contents VU te C h VSP600 Administrator and Provisioning Manual Using the Web User Interface WebUI The Web User Interface WebUI resides on the VSP600 base station You can access it using an Internet browser After you log in to the WebUI you can configure the VSP600 on the following pages m System e SIP Account Management e Call settings e User Preferences e Signaling Settings e Handset Settings m Network e Basic Network Settings e Advanced Network Settings m Contacts e Base Directory e Blacklist m Servicing e Reboot e Time and Date e Firmware Upgrade e Provisioning e Security e Certificates e System Logs The WebUI also has a System Status page where you can view network status and general information about the VSP600 and handsets The information on this page matches the Status menu available on the VSP601 handset Using the WebUI 25 Back to Contents VU te C h VSP600 Administrator and Provisioning Manual To access the WebUI 1 Ensure that your computer is connected to the same network as the VSP600 2 Find the IP address of the VSP600 a On a handset press EIZTM b Press to highlight Status and then press EUM c With Network highlighted press ENEN The Network status screen appears d Onthe Network status screen note the IP Address all F il Network IP Address 10 88 51 133
114. nd plug the other end of the cable into your network router or switch If the base station is not using power from a PoE capable network router or Switch a Connect a compatible VTech power adapter to the power jack a Plug the power adapter into an electrical outlet that is not controlled by a wall switch IMPORTANT INFORMATION 1 2 Use only a compatible VTech power adapter with this product To order a power adapter visit our website at businessphones vtech com or call 1 888 370 2006 The power adapter is intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling under the table or cabinet outlet To mount the base station on a wall 1 Install two mounting screws on the wall Choose 182 screws with heads larger than 5 mm 3 16 inch in diameter 1 cm 7 16 inch diameter maximum The screw centers should be 5 cm 1 15 16 inches apart vertically or horizontally Tighten screws until only 3 mm 1 8 inch of the _S ffs 3 mm screws are exposed P 15 16 5 UP 14 1 15 16 5 cm 3 Attach the mounting plate to the top of the base station Insert the tab into the slot and then push the plate in at the bottom of the base station until the mounting plate clicks into place Insert tab into slot 4 Check to make sure the plate is secure at top and bottom It should be flush with the base stati
115. nd press SELECT 3 Press on the delete confirmation screen To delete all entries 1 From the handset Main Menu press V to scroll to Directory and press SELECT The Directory menu appears 2 Press A or V to select the directory to delete then press 3 Press V to scroll to Delete all and press SELECT Press on the delete all confirmation screen 31 Using the Call History The Call History contains lists of your missed received and dialed calls you can also view dialed calls by pressing REDIAL You can view call and store list entries To view the Call History 1 From the handset Main Menu press V to scroll to Call All History and press SELECT or press W when the phone is idle The Call History menu appears 2 Press V to highlight the desired list and press SELECT 3 Press V or A to view entries Call history DEL ALL REVIEW The Call History entry screen shows the time date name and number of the call the number of entries in the folder along with an icon indicating the type of call i Received call M Dialed call W Missed call To call an entry When viewing a Call History entry you can call the entry in the following ways 1 Press to call the phone number in the entry 2 Revise the phone number to dial before calling a Press MENU b With Edit dial highlighted press SELECT c Edit the number as required then press To save an entry to a directory 1 Press MENU when viewing a
116. ng calls Show v Account 4 Call Forward Account 5 Account 6 Enable Call Forward Always User Preferences Target number Signaling CO Enable Call Forward Busy Handset Settings Target number Account Assignments Ll Enable Call Forward No Answer Handset Name Target number Delay 6 rings v Save Setting Description Anonymous Call Reject Enables or disables rejecting calls indicated as Anonymous Enable Anonymous Call Enables or disables outgoing anonymous calls When enabled the caller name and number are indicated as Anonymous Do Not Disturb Setting Description Enable DND Turns Do Not Disturb on or off Incoming calls When set to Show the phone displays incoming call information while Do Not Disturb is on When set to Reject the phone rejects incoming calls without alerting the user Using the WebUI 39 Back to Contents vtech VSP600 Administrator and Provisioning Manual Call Forward Setting Description Enable Call Forward Always Enables or disables call forwarding for all calls on that line Select to enable Target Number Enter a number to which all calls will be forwarded Enable Call Forward Busy Enables or disables forwarding incoming calls to the target number if the number of active calls has reached the maximum number of calls configured for account x Target Number En
117. ngs across multiple units However ensure that you edit the file to remove any MAC specific SIP account settings before applying the general configuration file to other units Reset Configuration You can reset the phone to its default settings To reset the VSP600 to its default configuration 1 Under Reset Configuration click 2 When the confirmation box appears click OK Using the WebUI 64 Back to Contents VU te C h VSP600 Administrator and Provisioning Manual Security On the Security page you can reset the admin password reset the user password and enter web server settings The security settings are also available as parameters in the configuration file See web Module Web Settings on page 105 STATUS SYSTEM NETWORK CONTACTS SERVICING Reboot Time and Date Administrator Password Firmware Upgrade Enter old password Auto Upgrade Enter new password Manual Upgrade Re enter new password Provisioning Ss it eerie User Password Certificates System Logs Enter old password Enter new password Re enter new password Web Server WARNING Changing the Web Server settings will reboot your phone HTTP Server port 80 O Enable Secure Browsing HTTPS Server port 443 Save Administrator Password You can set the administrator password on the WebUI or by using provisioning For more information on using provisioning to set the admini
118. ngs Time Daylight Savings Start March v Week 2 v Sunday v 02 00 Daylight Savings End November v Week 1 v Sunday v 02 00 Daylight Savings Offset minutes 60 Use DHCP Option 2 100 101 Manual Time Settings iren 13 36 59 Using the WebUI 54 Back to Contents VU te C h VSP600 Administrator and Provisioning Manual Time and Date Format Click the link for each setting to see the matching configuration file parameter in time date Module Time and Date Settings on page 96 Default values and ranges are listed there Date Format Sets the date format Time Format Sets the clock to a 24 hour or 12 hour format Network Time Settings Setting Description Enable Network Time Enables or disables getting time and date information for your phone from the Internet NTP Server If Enable Network Time is selected enter the URL of your preferred time server Use DHCP Option 42 If Enable Network Time is selected select to use DHCP to locate the time server Option 42 specifies the NTP server available to the phone When enabled the phone obtains the time in the following priority 1 Option 42 2 NTP Server 3 Manual time Time Zone and Daylight Savings Settings Time Zone Select your time zone from the list Automatically adjust Select to adjust the clock for daylight savings time clock for Daylight according to the NTP server and time zone setting To Savings disable
119. nsole Save your sales receipt and original packaging in case it is necessary to return your telephone for warranty service Preface 6 Back to Contents VU Le C h VSP600 Administrator and Provisioning Manual Text Conventions Table 1 lists text formats and describes how they are used in this guide Table 1 Description of Text Conventions Text Format Description Screen Identifies text that appears on a device screen or a WebUl page in a title menu or prompt HARD KEY or DIAL PAD KEY Identifies a hard key including the dial pad keys Identifies a soft key NOTE Notes provide important information about a feature or procedure Example of a Note A caution means that loss of data or Example of a Caution CAUTION Unintended circumstances may result Audience This guide is written for installers and system administrators It assumes that you are familiar with networks and VoIP both in theory and in practice This guide also assumes that you have ordered your IP PBX equipment or service and selected which PBX features you want to implement This guide references specific IP PBX equipment or services only for features or settings that have been designed for a specific service Please consult your equipment supplier or service provider for recommended switches routers and firewall and NAT traversal settings and so on As the VSP600 SIP DECT base station becomes certified for IP PBX equipment
120. nt 1 Description Defines the stutter dial tone element 1 Values Tone element string Default 2440 180 350 1800000 100 100 10 Setting tone stutter dial dial tone element 2 Description Defines the stutter dial tone element 2 Values Tone element string Default 2 440 180 350 1800000 4294967295 0 65535 Setting tone stutter dial tone element x Description Defines the stutter dial tone element x Values Tone element string Default Blank Setting tone busy tone num of elements Description Sets the number of tone elements for the busy tone Values 1 5 Default 2 Setting tone busy tone element 1 Description Defines the busy tone element 1 Values Tone element string Default 2 480 180 620 1800000 500 500 65535 Setting tone busy tone element x Description Defines the busy tone element x Values Tone element string Default Blank Setting tone ring back tone num of elements Description Sets the number of tone elements for the ringback tone Values 1 5 Default 1 Configuration File Parameter Guide 113 Back to Contents VU te C h VSP600 Administrator and Provisioning Manual Setting tone ring back tone element 1 Description Defines the ringback tone element 1 Values Tone element string Default 2 440 180 480 1800000 2000 4000 65535 Setting tone ring back tone element x Description Defines the ringback tone element x Values Tone element string Default Blank prof
121. ntroducing the VSP600 8 Back to Contents VU te C h VSP600 Administrator and Provisioning Manual About the VSP600 base station The VTech VSP600 SIP DECT base station with VSP601cordless handset is a cordless business phone system designed to work with popular SIP telephone IP PBX equipment and services Once you have ordered and configured your SIP equipment or service the VSP600 and cordless handsets enable you to make and receive calls as you would with any other business phone The VSP600 base station features include m Up to 6 SIP account registrations m Upto 4 active SIP sessions per account m Registration of up to 6 DECT cordless handsets m Power over Ethernet m Handset locator The VSP601 cordless handset features include m Orbitlink Wireless Technology m Backlit Liquid Crystal Display m Speakerphone hold intercom and mute capability m Corded headset jack m 3 way conferencing m 200 entry call history You can configure the VSP600 using the menus on the VSP601 handset a browser based interface called the WebUI or an automatic provisioning process see Provisioning Using Configuration Files on page 69 The WebUI enables you to configure the VSP600 using a computer that is connected to the same Local Area Network The WebUI resides on the VSP600 and may get updated with firmware updates Introducing the VSP600 9 Back to Contents VU tec h VSP600 Administrator and Provisioning Manual Quick Reference Guide
122. nual Setting tone call waiting tone element x Description Defines the call waiting tone element x Values Tone element string Default Blank Setting tone hold reminder tone num of elements Description Sets the number of tone elements for the hold reminder tone Values 1 5 Default 1 Seiting tone hold_reminder_tone element 1 Description Defines the hold reminder tone element 1 Values Tone element string Default 1 770 120 0 0 0 0 0 0 300 0 1 Setting tone hold_reminder_tone element x Description Defines the hold reminder tone element x Values Tone element string Default Blank Setting tone inside dial tone num of elements Description Sets the number of tone elements for the dial tone Values 1 5 Default 1 Seiting tone inside dial tone element 1 Description Defines the inside dial tone element 1 Values Tone element string Default 2 440 180 350 1800000 4294967295 0 65535 Setting tone inside dial tone element x Description Defines the inside dial tone element x Values Tone element string Default Blank Setting tone stutter dial tone num of elements Description Sets the number of tone elements for the stutter dial tone Values 1 5 Default 2 Configuration File Parameter Guide 112 Back to Contents vtech VSP600 Administrator and Provisioning Manual Setting tone stutter dial dial tone eleme
123. o not encrypt files that you intend to manually import to the VSP600 You cannot enable decryption for manually imported configuration files NOTE To encrypt a configuration file 1 Optional Place your configuration file in the same folder as the openssl executable file If the configuration file is not in the same folder as the openssl executable file you can enter a relative pathname for the infile in the next step 2 Double click the openssl exe file 3 On the openssl command line type nc aes 256 cbc pass pass passphrase123456 in infile out outfile nosalt p Elements in brackets are examples do not enter the brackets Enter a 16 character passphrase and the unencrypted configuration file filename the infile and a name for the encrypted file outfile that will result r 3 SSL C Users ronp Documents EncryptConfig openssl exe So OpenSSL gt enc aes 256 chc pass t USP 25 cfg nosalt pm Figure 2 OpenSSL command line Provisioning Using Configuration Files 75 Back to Contents VU te C h VSP600 Administrator and Provisioning Manual To enable configuration file decryption 1 On the WebUI click Servicing gt Provisioning 2 Onthe Provisioning page under Resynchronization select Use Encryption for configuration file Resynchronization Mode Both v Bootup Check Off v Interval 0 v Use encryption for configuration file
124. of checking for configuration files is called Resynchronization Resynchronization options are available on the WebUI Provisioning page but you can also include them in a configuration file The resynchronization options are m Mode sets the VSP600 to check for a configuration file only a firmware update file only or both types of file m Never configuration file checking is disabled m Bootup the VSP600 checks for new configuration files when it boots up Any updates are applied during the boot up process m Remote check sync enables you to start a resynchronization remotely using your hosted server s web portal The Remote check sync settings are available only in the configuration file not the WebUI m Repeatedly at a defined interval from 60 to 65535 minutes 45 days VSP600 restart If the VSP600 needs to restart after an auto update the restart happens only after the device has been idle for one minute To prevent users from delaying the update process auto updates cannot begin until the VSP600 has been idle for one minute or to avoid device restarts that might interfere with incoming calls m set the resynchronization interval to a suitable period m upload any new configuration file s to your provisioning server after work hours so that the VSP600 will download the file s when there is no call activity When you update the VSP600 by importing a configuration file using the WebUI the device restarts immed
125. on Enables or disables encryption check for the configuration file s Enable if you have encrypted the configuration file s using AES encryption Values 0 disabled 1 enabled Default 0 Setting provisioning crypto passphrase Description Sets the AES encryption passphrase for decrypting the configuration file s Enter the key that was generated when you encrypted the file Values Text string Default Blank Setting provisioning check trusted certificate Description Enables or disables accepting only a trusted TLS certificate for access to the provisioning server Values 0 disabled 1 enabled Default 0 Setting provisioning pnp enable Description Enables or disables the VSP600 checking for the provisioning URL using the Plug and Play Subscribe and Notify protocol Values 0 disabled 1 enabled Default 1 Seiting provisioning pnp_response_timeout Description Sets how long the VSP600 repeats the SUBSCRIBE request if there is no reply from the PnP server Values 1 60 Default 10 Configuration File Parameter Guide 95 Back to Contents vtech VSP600 Administrator and Provisioning Manual time date Module Time and Date Settings The time and date settings follow the format time_date element All these settings are exported when you manually export the configuration from the VSP600 All the time and date settings are included in the general configuration file Setting Descript
126. on body 5 Place the base station over the mounting screws 6 Connect power and the Ethernet cable as described in To install the base station 15 Handset Installation This section assumes that your network infrastructure is established and that your IP PBX phone service has been ordered and configured for your location For more information about IP PBX configuration see the VSP600 VSP601 Administrator and Provisioning Manual available at businessphones vtech com Handset installation involves both the handset and the handset charger The charger is powered using the supplied power adapter The charger can be placed on a flat surface or mounted on a wall Avoid placing the handset and charger too close to e Communication devices such as television sets DVD players or other cordless telephones e Excessive heat sources Noise sources such as a window with traffic outside motors microwave ovens refrigerators or fluorescent lighting Excessive dust sources such as a workshop or garage Excessive moisture e Extremely low temperature Mechanical vibration or shock such as on top of a washing machine or work bench Installing the charger Install the charger as shown below Plug the power adapter into an electrical outlet not controlled by a wall switch 16 IMPORTANT INFORMATION 1 Use only the power adapter supplied with this product To order a replacement power adapter visit our website
127. or services VTech may publish interop guides for those specific services The interop guides will recommend second party devices and settings along with VSP600 specific configurations for optimal performance with those services For the latest updates visit our website at businessphones vtech com Related Documents Preface The VSP600 Quick Start Guide contains a quick reference guide to the VSP600 external features and brief instructions on connecting the VSP600 to a working IP PBX system The VSP600 User Guide contains a quick reference guide full installation instructions instructions for making and receiving calls and a guide to all user configurable settings The documents are available from our website at businessphones vtech com 7 Back to Contents V te C h VSP600 Administrator and Provisioning Manual INTRODUCING THE VSP600 This administrator and provisioning guide contains detailed instructions for configuring the VSP600 SIP DECT base station Please read this guide before attempting to configure the VSP600 Some of the configuration tasks described in this chapter are duplicated in the Web User Interface WebUI described in the next chapter but if you need to assign static IP addresses they must be set at each device This chapter covers m About the VSP600 base station on page 9 m Quick Reference Guide on page 10 m Network Requirements on page 12 m VSP600 Configuration Methods on page 13 I
128. ormation see Import Configuration on page 63 This chapter covers m The Provisioning Process on page 70 m Configuration File Types on page 72 m Data Files on page 73 m Configuration File Tips and Security on page 74 Provisioning Using Configuration Files 69 Back to Contents VU te C h VSP600 Administrator and Provisioning Manual The Provisioning Process The automatic provisioning process is as follows 1 3 Check for new or updated configuration files For file checking options see Provisioning on page 60 and Resynchronization configuration file checking on page 71 The VSP600 maintains a list of the last loaded provisioning files The VSP600 compares its current configuration against the files it finds on the provisioning server If provisioning has been triggered by the resync timer expiring or by remote check sync the VSP600 checks for updated files after one minute of inactivity Download the configuration files If any file on the provisioning server has changed the VSP600 treats it as a new file and downloads it If the provisioning URL specifies a path only with no filename then by default the VSP600 looks for and retrieves the following two files e General file lt model gt cfg e MAC specific file model MAC Address gt cfg The model variable is the VTech product model VSP600 for example If the provisioning URL specifies both a path and filename then the VSP60
129. oses Call Settings To view the call settings click SYSTEM in the WebUI header and then click Call Settings in the sidebar You can configure call settings for each account that is available to your phone Click Account 1 Account 2 and so on to select the call settings page for the desired account Call Settings include Do Not Disturb and Call Forward settings You can also set Do Not Disturb and Call Forward using the handset See Configuring the Handset on page 34 When you have finished changing settings on this page click Save to save them STATUS SYSTEM CONTACTS SERVICING Call Settings Account 1 SYSTEM CALL SETTINGS 1 Account 2 Account 3 General Call Settings Account 4 Anonymous Call Reject Account 5 Enable Anonymous Call Account 6 User Preferences Do Not Disturb Enable DND Incoming calls Show bd Call Forward Enable Call Forward Always Target number Enable Call Forward Busy Target number L Enable Call Forward No Answer Target number Delay 1 ring v 43 General Call Settings Setting Description i O Anonymous Call Reject Select to block incoming calls that have no caller ID Enable Anonymous Call Select to make outgoing calls that remove your own caller ID information Do Not Disturb Settings Setting Description Cd Enable DND Turns Do Not Disturb on or off In
130. ot part of the server string 4 Press W to move to the next line and enter the Login password 5 Press CS Configuration Using the Phone Menus 22 Back to Contents VU te C h VSP600 Administrator and Provisioning Manual Editing the handset PIN code The PIN code is a four digit code that you use to access the Admin settings menu and to deregister the handset from the base The default PIN is 1592 Changing the PIN on the handset will change the PIN for all registered handsets To edit the PIN code 1 From the Admin Settings menu press W to highlight Edit PIN code and then press SELECT The Edit PI N code screen appears all Edit PIN code Fat PIN BACK ENTER 2 Enter the new PIN using the dial pad keys 3 Press CS Configuration Using the Phone Menus 23 Back to Contents V te C h VSP600 Administrator and Provisioning Manual UsiNG THE WEBUI The WebUI allows you to configure all aspects of VSP600 base station operation including account settings programmable keys network settings contact lists and provisioning settings The WebUI is embedded in the VSP600 operating system When you access the WebUl you are accessing it on the device not on the Internet This chapter describes how to access the WebUI and configure VSP600 settings This chapter covers m Using the Web User Interface WebUI on page 25 m Status Page on page 28 m System Pages on page 30 m Network Pages o
131. ou have not entered any unique handset names yet then the default name of HANDSET appears On the Account Assignments table you can select which accounts will be available for both incoming and outgoing calls on each handset The handset will first attempt to use the account you select under Default when going off hook STATUS SYSTEM NETWORK CONTACTS SERVICING SIP Account Management Account 1 Account Assignments Account 2 H Handset Name Accounti Account Account3 Account4 Account5 Account6 Default ccount 3 1 HANDSET A 4 v v Accoum 1 v Account 4 2 HANDSET B w Accourt 2 v Account 5 E 3 HANDSET C z z E g z E Account 3 v Call Settings 4 HANDSET D v v v v v Accoum 4 v Account 1 5 HANDSET E z z z z Y z Account 5 V Account 2 6 HANDSET F v v v v v v Account 6 Vv Account 3 Account 4 MIL Account 5 Account 6 User Preferences Signaling Handset Settings Account Assignments Handset Name Using the WebUI 43 Back to Contents VU tec h VSP600 Administrator and Provisioning Manual Handset Name On the Handset Name page you can enter a name for each Handset The Handset Name will be used throughout the WebUI and will appear on the handset Idle screen The Handset Name is limited to a maximum of 11 characters The default name is HANDSET Blank name fields are not allowed If you click when any fields are empty an error message appears STATUS SYSTEM NETWORK CONTACTS SERVICING
132. ox dap Fut td EX mera Ru pdt ak Euer dE esha 9 Guik Reference GUIE PEE D D UT 10 cns da I p e 12 SSP BOO Gong ete Ie BO x asaxriiss torto aa dar de i quta ood aa eL RO b RH HE PELA 13 Configuration Using the Phone Menus esses 14 Signo die Rot MOTU cssiscsidaysdecpen acute pd cid e t Lacer II dk ra e ve yw Re tenet 15 cir ien PLU iU E aa 15 Vigevano S eei pe i ph RR Rr D ER e RE HERE E RR DU RUE 17 Using the Admin Settings Ieri opsascesesnesaadanen prias ae SEE Ute ke tea uxar Fe Cd AR ERU deswseanetnantaaasee 18 Using the Network Setting Mien iesu err eerte rnnt Ee er pnta nd tn oh gena 19 Uong the Prost DERI TERRENO ooa ep e ioie to Phe reco dote redi aede e m debe Re bedafobbe tees dee 22 Editing the handset PIN COGG iiic ete casei eerte temen tie petens e tren rpupEvcEe RES 23 Using the WebUl iireerric inan asi chitarra 24 Using the Web User Interlace Web sicicsssssscctsnsnsseni perite pa rrr eta E PEERS sme ERS aa so uk 25 Saving Vei Sei iS aciei ceb bedbebes p iebectuiduid cete ieddobee pu dE etude rre leds OS e bn Quas 27 Sue PB oie eaa A Ro ced dta E la CU ond d att pa 28 OE SUNY SIMIBS occorre E db Odd DIE bets Laut du Pe pMN dde Do A 28 accru PTT t Ter Tm 29 cum POE cocotte tatc PUO CU a a LUE UR LOS UU E sent Tree 30 cla cedrogdctuerp ose ve naes cccvacauceaeae cameddscaceandesscaeeate ia EN 30 General Account SOMOS ssc cecueaasete exta saria eo celu ken eic ae rrr spia ae aad adi 3
133. p or apply the configuration to another VSP600 in the future to a file on your computer The provisioning process functions according to the Resynchronization settings and Provisioning Server Settings The VSP600 checks for the provisioning URL from the following sources in the order listed below 1 PnP Plug and Play Subscribe and Notify protocol 2 DHCP Options 3 Preconfigured URL Any ErisTerminal device updated to the latest firmware release will have the Redirection Server URL available as the default Provisioning Server URL see provisioning server address on page 93 o6 Using the Redirection Service requires contacting the ErisTerminal support team NOTE for an account If one of these sources is disabled not available or has not been configured the VSP600 proceeds to the next source until reaching the end of the list The provisioning settings are also available as parameters in the configuration file See m provisioning Module Provisioning Settings on page 93 Using the WebUI 60 Back to Contents VU te C h VSP600 Administrator and Provisioning Manual STATUS SYSTEM NETWORK CONTACTS SERVICING Reboot Time and Date C Provisioning Server Firmware Upgrade wi Lyset Server URL Benes rsa Server Authentication Name Provisioning Security Certificates Plug and Play Settings System Logs Server Authentication Password Enable PnP Subscribe DHCP Settings Use DHCP Options
134. power outlet or when the handset is replaced in its cradle This is a common event associated with the closing of any electrical circuit The user should not plug the phone into a power outlet and should not put a charged handset into the cradle if the phone is located in an environment containing concentrations of flammable or flame supporting gases unless there is adequate ventilation A spark in such an environment could create a fire or explosion Such environments might include medical use of oxygen without adequate ventilation industrial gases cleaning solvents gasoline vapors etc a leak of natural gas etc Only put the handset of your telephone next to your ear when it is in normal talk mode The power adapters are intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling under the table or cabinet outlet 19 Use only the power cord indicated in this manual 20 For pluggable equipment the socket outlet shall be installed near the equipment and shall be easily accessible 21 In wall mounting position make sure to mount the telephone base on the wall by aligning the eyelets with the mounting studs of the wall plate Then slide the telephone base down on both mounting studs until it locks into place Refer to the full installation instructions in Handset Installation on page 16 in this User Guide 22 CAUTION Keep s
135. rectory click CONTACTS in the WebUI header and then click Base directory in the sidebar On the Base directory page you can manage your base directory entries You can sort edit delete and add contact information for up to 200 entries The page also allows you to export your phone s base directory or import a base directory file The export function lets you back up your contacts to your computer The Base directory lists entries on up to 10 pages with 20 entries per page Click Next First Last or a page number to view the desired page of entries Note You can also use the phone menu to manage your base directory entries For more information see Using the Directory on page 30 STATUS SYSTEM CONTACTS SERVICING Base Directory Robert Brown 2 6045550105 2 Edit Sandro Voss 0 2325550149 1 Edit Stefan Wheeler 0 2325550161 d Edit Susan Ballance 0 6045550170 Edit Terry Ng 0 2325550187 1 Edit Ursula Baldwin 0 6045550166 1 Edit First 1 Last Next Blacklist Base Directory Select All O Sort By Last Name Total 21 First Name Last Name Ringer Tone Home Work Mobile Account Angela Martin 0 7325550118 1 Bronwyn McDonald 0 2325550140 1 Charlie Johnson 0 5550198 H Dale Appleton 0 6045550135 1 David Carter 3 2325550194 2325550177 2 Davis Swerdlow 0 2325550172 1 E
136. rimary DNS 10 88 162 31 Secondary DNS 10 88 162 10 Network Time Settings us pool ntp org Using the WebUI 28 Back to Contents VU tec h VSP600 Administrator and Provisioning Manual Handset Status The handset status page shows the name and registration status of cordless handsets The page lists the maximum of six handsets even if fewer handsets are registered If you have not given the handsets unique names the default name of HANDSET appears STATUS SYSTEM NETWORK CONTACTS SERVICING System Status Handset Status Handset Status Name Registration Status a HANDSET Registered 2 HANDSET Registered 3t HANDSET Not Registered 4 HANDSET Not Registered 5 HANDSET Not Registered 6 HANDSET Not Registered Using the WebUI 29 Back to Contents VU te C h VSP600 Administrator and Provisioning Manual System Pages SIP Account Management On the SIP Account Management pages you can configure each account you have ordered from your service provider The SIP Account settings are also available as parameters in the configuration file See sip account Module SIP Account Settings on page 78 STATUS SYSTEM NETWORK CONTACTS SERVICING SIP Account Management Account 1 SYSTEM ACCOUNT MANAGEMENT ACCOUNT 1 Account 2 Account 3 General Account Settings Account 4 W Enable Account Account 5 Account 6 Accoun
137. ring a call if the previous codec fails Codec priority 3 Select the codec to be used third during a call if the previous codec fails Codec priority 4 Select the codec to be used fourth during a call if the previous codec fails Codec priority 5 Select the codec to be used fifth during a call if the previous codec fails Enable voice encryption SRTP Select to enable secure RTP for voice packets Enable G 729 Annex B When G 729a b is enabled select to enable G 729 Annex B with voice activity detection VAD and bandwidth conserving silence suppression Quality of Service Setting Description DSCP voice Enter the Differentiated Services Code Point DSCP value from the Quality of Service setting on your router or switch DSCP signalling Enter the Differentiated Services Code Point DSCP value from the Quality of Service setting on your router or switch Using the WebUI 34 Back to Contents VU Le C h VSP600 Administrator and Provisioning Manual Signaling Settings Setting Description Local SIP port Enter the local SIP port Transport Select the SIP transport protocol m TCP Transmission Control Protocol is the most reliable protocol and includes error checking and delivery validation m UDP User Datagram Protocol is generally less prone to latency but SIP data may be subject to network congestion m TLS Transport Layer Security the VSP600 supports secur
138. rom the Network setting menu press A or V to highlight DHCP and then press MENU SELECT The DHCP screen appears all i DHCP DHCP Enabled BACK OK 2 Press MENU SELECT to select Enabled or Disabled and then press ETSI DHCP is enabled by default which means the VSP600 will get its IP address from the network When DHCP is disabled you must enter a static IP address for the VSP600 Configuration Using the Phone Menus 19 Back to Contents VU te C h VSP600 Administrator and Provisioning Manual NOTE o6 You must be familiar with TCP IP principles and protocols to configure static IP settings To set static IP for the VSP600 1 From the Network setting menu press A or V to highlight Set static IP and then press MENU SELECT If DHCP is disabled the Set static I P menu appears If DHCP is enabled an error message appears briefly before returning you to the Network setting menu On the Set static I P menu enter the static IP address Use the dial pad to enter characters To add a period press the key all F i Set static IP IP Address 0 0 0 0 Subnet Mask 0 0 0 0 BACK OK 3 Press W and enter the Subnet Mask Use the dial pad to enter characters 4 Press W and enter the Gateway Use the dial pad to enter characters 5 Press RC To set the VLAN ID for the VSP600 1 From the Network setting menu press A or V to highlight VLAN ID and then press MENU SELECT On the
139. rstand all instructions Follow all warnings and instructions marked on the product 5 Unplug this product from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning 6 Donotuse this product near water such as near a bath tub wash bowl kitchen sink laundry tub or swimming pool or in a wet basement or shower 7 Do not place this product on an unstable table shelf stand or other unstable surfaces 8 Slots and openings in the back or bottom of the base station and handset are provided for ventilation To protect them from overheating these openings must not be blocked by placing the product on a soft surface such as a bed sofa or rug This product should never be placed near or over a radiator or heat register This product should not be placed in any area where proper ventilation is not provided 9 This product should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supplied at the premises consult your dealer or local power company 10 Do not allow anything to rest on the power cord Do not install this product where the cord may be walked on 11 Never push objects of any kind into this product through the slots in the base station or handset because they may touch dangerous voltage points or create a short circuit Never spill liquid of any kind on the product 12 13 14 15 16 17 18
140. s to delete Press to redial a number previous character or enter a pause when programming a phone number 12 Base Station Installation This section assumes that your network infrastructure is established and that your IP PBX phone service has been ordered and configured for your location For more information about IP PBX configuration see the VSP600 VSP601 Administrator and Provisioning Manual available at businessphones vtech com You can power the base station using a compatible VTech power adapter or using Power over Ethernet PoE from your network The base station requires PoE Class 2 If you are not using PoE install the base station near a power outlet not controlled by a wall switch The base station can be placed on a flat surface or mounted on a wall in a vertical or horizontal orientation Avoid placing the base station too close to e Communication devices such as television sets DVD players or other cordless telephones e Excessive heat sources e Noise sources such as a window with traffic outside motors microwave ovens refrigerators or fluorescent lighting Excessive dust sources such as a workshop or garage Excessive moisture Extremely low temperature Mechanical vibration or shock such as on top of a washing machine or work bench 13 To install the base station 1 Plug one end of the Ethernet cable into the Ethernet port on the rear of the base station marked by 5 a
141. se through contacts To call a contact When viewing a directory entry you can call a contact in the following ways 1 Dial the phone number in the entry a Press Mif to cycle through home mobile and work numbers b Press to call the contact 2 Revise the phone number to dial before calling a Press MENU b Press V to scroll to Edit dial and press SELECT c Edit the number as required then press To search a directory 1 From the handset Main Menu press V to scroll to Directory and press SELECT The Directory menu appears 30 2 Press A or V to select the directory to search then press 3 With Search highlighted press SELECT 4 Enter a name or number then press To add a new entry 1 From the handset Main Menu press V to scroll to Directory and press SELECT The Directory menu appears 2 Press A or V to select the directory to add a new entry to then press e zau e Y 3 Press V to scroll to Add new and press SELECT You can add a first name and last name as well as home mobile and work phone numbers You can also set the ringer tone and dial line for the entry 5 When you are done press j To edit an entry 1 When viewing the directory entry you wish to edit press MENU 2 With Edit highlighted press SELECT 3 When you are done editing press To delete an entry 1 When viewing the directory entry you wish to delete press MENU 2 Press V to scroll to Delete a
142. shooting information see the user s manual for your product The DECT handset doesn t register Registration failed appears on the screen m Ensure the handset is fully charged and in the charger Remove and replace the handset in its charger before selecting Register on the VSP600 m Ensure the handset is not already registered to another base station If it has been registered to another base station deregister it The firmware upgrade or configuration update isn t working m Before using the WebUl ensure you have the latest version of your web browser installed Some menus and controls in older browsers may operate differently than described in this manual m Ensure you have specified the correct path to the firmware and configuration files on the SERVICING gt Firmware Upgrade gt Auto Upgrade page and the SERVICING gt Provisioning page m If the phone is not downloading a MAC specific configuration file ensure the filename is all upper case Troubleshooting 115 Back to Contents VU Ie C h VSP600 Administrator and Provisioning Manual Provisioning Use DHCP Option is enabled but the VSP600 is not getting a provisioning URL from the DHCP Server m Ensure that DHCP is enabled in Network settings Troubleshooting 116 Back to Contents V te C h VSP600 Administrator and Provisioning Manual APPENDIXES Appendix A Specifications Operating temperature 32 122 F 0 50 C Power requirements Base 5
143. sitions of the two holes on the wall Make sure the space between the two holes is 30 mm Drill two holes in the wall according to the marks Screw spacing 30 mm 1 3 16 inches 2 Ifyou drill the holes into a stud go to step 3 OR If you drill the holes into an object other than a stud insert the wall anchors not provided into the holes and tap gently on the ends with a hammer until the wall anchors are flush with the wall 3 Insert the screws not provided into the holes and tighten them until only 1 4 inch of the screws are exposed 4 Align the holes at the back of the charger with the screws on the wall and slide the charger down until it locks into place 19 Adding a corded headset You can use this handset hands free when you install any industry standard 2 5 mm corded telephone headset purchased separately Plug a 2 5 mm headset into the HEADSET jack on the side of the handset 20 Registering the handset to the base The handset must be registered to the base station in order to make and receive calls To register the handset 1 ak wD Make sure the handset has a charged battery before proceeding Make sure the base station is connected to power Press MENU on the handset The Main Menu appears Press V to scroll to User settings and press SELECT Press V to scroll to Registration and press SELECT With Handset highlighted press SELECT The handset screen displays
144. st Name Total 3 First Name Last Name Work Mobile Home Account Edit Aa won Marketing 2325550108 1 Jordan Tyler 2325551011 1 Roger Fredericks 3215550109 1 First 1 Last Import Blacklist No File Chosen Export Blacklist Table 6 describes the buttons available on the Blacklist page Table 6 Blacklist commands Click Sort By Last Name To Sort the list by last name Edit information for an entry View the next page of entries View the last page of entries View the first page of entries Delete selected entries Click Select All to select every entry on the page you are viewing Delete Selected Entries Using the WebUI 51 Back to Contents vtech VSP600 Administrator and Provisioning Manual Table 6 Blacklist commands Click Add New Entry To Add a new entry Clear Directory Delete all entries Choose File Import a blacklist file Export the blacklist To add a new blacklist entry 1 cio I The Create Blacklist Entry page appears Base Directory Blacklist Create Blacklist Entry First Name Last Name Account Default Account v Work Number Mobile Number Home Number STATUS SYSTEM NETWORK CONTACTS SERVICING 2 Enter the required information as described in the following table Create Blacklist Entry Setting Descrip
145. strator password see profile Module Password Settings on page 114 To change the admin password 1 Enter the old password for a new VSP600 the default password is admin 2 Enter and re enter a new password The password is case sensitive and can consist of both numbers and letters to a maximum of 15 characters 3 Click User Password You can set the user password on the WebUI or by using provisioning For more information on using provisioning to set the user password see profile Module Password Settings on page 114 To change the User password 1 Enter the old password for a new VSP600 the default password is user 2 Enter and re enter a new password The password is case sensitive and can consist of both numbers and letters to a maximum of 15 characters 3 Click Using the WebUI 65 Back to Contents VU Le C h VSP600 Administrator and Provisioning Manual Web Server HTTP Server port Port used by the HTTP server Enable Secure Browsing Sets the server to use the HTTPS protocol HTTPS Server port Port used by the HTTPS server To configure Web Server Settings 1 Enter the HTTP Server port number The default setting is 80 2 Enable or Disable Secure Browsing When enabled the HTTPS protocol is used and you must select the HTTPS server port in the next step 3 Enter the HTTPS server port number The default setting is 443 o6 Changing the Web Server settings will re
146. t Label Line 1 Call Settings Display name gara Account 1 User identifier 2405553973 Account 2 Authentication name Account 3 Authentication password Account 4 Dial plan 912 9po000000x191 2 9 x Account 5 Inter Digit Timeout secs 3 v Account 6 Maximum number of calls 2 M User Preferences Feature synchronization Enable A Signaling DTMF method Auto a Handset Settings Unregister after reboot Disable v General Account Settings Click the link for each setting to see the matching configuration file parameter in Configuration File Parameter Guide on page 77 Default values and ranges are listed there Enable Account Enable or disable the SIP account Select to enable Account Label Enter the name that will appear on the VSP601 display when account x is selected The Account Label identifies the SIP account throughout the WebUI and on the handset Dialing Line menu Display Name Enter the Display Name The Display Name is the text portion of the caller ID that is displayed for outgoing calls using account x User identifier Enter the User identifier supplied by your service provider The User ID also known as the Account ID is a SIP URI field used for SIP registration Note Do not enter the host name e g sipservice com The WebUI automatically adds the default host name Using the WebUI 30 Back to Contents vtech VSP600 Administrator and Provisioning Manual Setting Description Au
147. ter a number to which calls will be forwarded when Call Forward Busy is enabled Enable Call Forward No Answer Enables or disables call forwarding for unanswered calls on that line Target Number Enter a number to which unanswered calls will be forwarded Delay Select the number of rings before unanswered calls are forwarded Using the WebUI 40 Back to Contents VU te C h VSP600 Administrator and Provisioning Manual User Preferences On the User Preferences page you can set the language that appears on the WebUI The User Preferences page is also available to phone users when they log on to the WebUI The user preference settings are also available as parameters in the configuration file See user pref Module User Preference Settings on page 106 SYSTEM NETWORK CONTACTS SERVICING SIP Account Management Account 1 Pee General User Settings Account 3 WebUI Language English v Account 4 Account 5 Account 6 Call Settings Account 1 Account 2 Account 3 Account 4 Account 5 Account 6 User Preferences Signaling Handset Settings Account Assignments Handset Name General User Settings Click the link for each setting to see the matching configuration file parameter in Configuration File Parameter Guide on page 77 Default values and ranges are listed there Setting Description WebUI Language Sets the language that appears on the WebUI
148. ter the appropriate numbers in these Work Number fields Mobile Number 3 Click Save 47 To edit a directory entry 1 Click Edit for the entry you want to edit The Edit Base directory Entry page appears STATUS SYSTEM CONTACTS SERVICING Edit Base Directory Entry First Name lm Last Name Meccan Ringer Tone Auto v Accoui Default Account 2 frame Work Number pumxa 0 Mobile Number pinna Home 2 Editor add the desired information 3 Click Save Import Base directory You can import an existing base directory file Importing a directory file replaces all your previous base directory entries After importing a directory file you can add edit or delete entries as desired Note Directory files are xml files containing contacts and contact information For more information about creating or editing a directory file consult your System administrator To import a base directory file 1 Click Choose File 2 In the Choose File to Upload window navigate to the directory file 3 Click the file and then click Open 4 On the WebUI click Import Export Base directory You can export the directory and save it as an xml file on your computer To export the base directory 1 Click Export 2 Atyour browser s prompt save the file to the desired location on your computer Blacklist To view the Blacklist click CONTACTS in the WebUI header and then click Blacklist in the sidebar
149. thentication name If authentication is enabled on the server enter the authentication name or authentication ID for authentication with the server Authentication password If authentication is enabled on the server enter the authentication password for authentication with the server Dial Plan Enter the dial plan with dialing strings separated by a symbol See Dial Plan on page 32 Inter Digit Timeout secs Sets how long the VSP601 waits after any P pause in the dial string or in the dial plan Maximum Number of Calls Select the maximum number of concurrent active calls allowed for that account Feature Synchronization Enables the VSP600 to synchronize with Broadworks Application Server Changes to features such as DND Call Forward All Call Forward No Answer and Call Forward Busy on the server side will also update the settings on the VSP601 menu and WebUI Similarly changes made using the VSP601 or WebUI will update the settings on the server DTMF method Select the default DTMF transmission method You may need to adjust this if call quality problems are triggering unwanted DTMF tones or you have problems sending DTMF tones in general Unregister after reboot Enables the phone to unregister the account s after rebooting before the account s register again as the phone starts up If other phones that share the same account s unregister unexpectedly in tandem with the
150. tion Range Default First Name Enter the appropriate names in these fields The maximum length na Blank Last Name of the first name and last name fields is 15 characters Account Sets the account used when you Default Account Account 1 dial this directory entry Account 1 6 Work Number Mobile Number Home Number Enter the appropriate names and numbers in these fields n a Blank Using the WebUI Back to Contents VU te C h VSP600 Administrator and Provisioning Manual Blacklist Import Export The best way to create a blacklist file for import is to first export the blacklist from the VSP600 After exporting the file open it in an xml editor and add or modify entries Importing a blacklist file adds the imported blacklist entries to existing entries Therefore it is possible to have duplicate entries after importing a blacklist file If you are importing a complete blacklist file with the aim of replacing the entire current blacklist use Select All and to clear the blacklist before importing the file 6 Using the configuration file you can set whether an imported blacklist file adds to or replaces existing entries See file Module Imported File Settings on NOTE page 109 Blacklist files are xml files that have the following tags First Name BLACKLIST ENTRY NAME FIRST Last Name BLACKLIST ENTRY NAME LAST Work Number BLACKLIST ENTRY NUMBER WORK Mobile N
151. umber BLACKLIST ENTRY NUMBER MOBILE Home Number BLACKLIST ENTRY NUMBER HOME Account BLACKLIST ENTRY LINE NUMBER Using the WebUI 53 Back to Contents vtech VSP600 Administrator and Provisioning Manual Servicing Pages Reboot To manually reboot the VSP600 and apply settings that you have updated click Reboot Time and Date Firmware Upgrade Auto Upgrade Manual Upgrade Provisioning Security Certificates System Logs Reboot Reboot Device STATUS SYSTEM NETWORK CONTACTS SERVICING Time and Date On the Time and Date page you can manually set the time and date and the time and date formats You can also set the system time to follow a Network Time Protocol NTP Server recommended or you can set the time and date manually The time and date settings are also available as parameters in the configuration file See time date Module Time and Date Settings on page 96 Reboot Time and Date Firmware Upgrade Auto Upgrade Manual Upgrade Provisioning Security Certificates System Logs STATUS SYSTEM NETWORK CONTACTS SERVICING Time and Date Format Date Format DD MM YY y Time Format 24 Hour Network Time Settings Enable Network Time NTP Server us pool ntp org Use DHCP Option 42 Time Zone and Daylight Savings Settings Time Zone 5 United States East v Automatically adjust clock for Daylight Savings User defined Daylight Savi
152. uration with VLAN settings Packet Interval secs Sets the LLDP MED packet interval in seconds 802 1x Enable 802 1x Enables or disables the 802 1x authentication protocol This protocol allows the phone to attach itself to network equipment that requires device authentication via 802 1x Identity Enter the 802 1x EAPOL identity MD5 Password Enter the 802 1x EAPOL MD5 password Using the WebUI 47 Back to Contents VU tech VSP600 Administrator and Provisioning Manual Contacts Pages Base Directory On the Base Directory page you can manage directory entries that will be available on all handsets You can sort edit delete and add contact information for up to 200 entries In order to back up your contacts or import another local directory file the page also enables you to export and import the base directory The Base Directory lists entries on up to 10 pages with 20 entries per page Click JE ES EE ora page number to view the desired page of entries directory using the handset For more information see the VSP600 VSP601 User g o Each handset also has its own directory You can add entries to the handset NOTE Guide STATUS SYSTEM CONTACTS SERVICING Base Directory Blacklist Base Directory Select All O Angela Martin 0 7325550118 1 Bronwyn McDonald 0 2325550140 1 Edit o Charlie Johnson 0 5550198 1 a Dale Appleton 0 6045550135 1 Edit David Carter 3 2325550194 2325550177 2 D
153. visit our website at businessphones vtech com or call 1 888 370 2006 Product overview The VTech VSP600 base station and VSP601 cordless handset is a full featured SIP endpoint business phone system designed to work with popular hosted IP PBX services and on premise SIP PBXs Once you have ordered and configured your PBX service the handset enables you to make and receive calls as you would with any other business phone Up to six cordless handsets can be registered to the base station Each handset provides calling features such as hold transfer conferencing and speakerphone The VSP601 cordless handset features include Orbitlink Wireless Technology e Backlit Liquid Crystal Display e Speakerphone Hold and Mute e Up to 6 SIP lines accounts Up to 4 concurrent calls across all handsets e 3 way conferencing e Corded headset support e 200 entry local directory 10 Quick Reference Guide Base station external features Antenna o 1 Wall mount slot on top HANDSET LOCATOR Handset Locator Page button Press to ring the handsets Press and hold to register a handset Power LED Flashes when joining the network or when registering deregistering a handset Steady when power is connected and an IP address is acquired DC adapter input Reset button Depress for 15 seconds to restore factory defaults If the reset is successful t
154. vtech ErisTerminal SIP DECT Base Station and Cordless Handset VSP600 VSP601 User Guide Congratulations on your purchase of this VTech product Before using this product please read Important Safety Information on page 4 of this manual Please thoroughly read this user s manual for all the feature operations and troubleshooting information necessary to install and operate your product You can also visit our website at businessphones vtech com or call 1 888 370 2006 Please note the serial number of your product which can be found on the bottom of the base station Save your sales receipt and original packaging in case it is necessary to return your telephone for warranty service Important Safety Information This symbol is to alert you to important operating or servicing instructions that may appear on the product or in this user s manual Always follow basic safety precautions when using this product to reduce the risk of injury fire or electric shock Important safety instructions When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury including the following 1 This product should be installed by a qualified technician 2 This product should only be connected to the host equipment and never directly to the network such as Public Switch Telephone Network PSTN or Plain Old Telephone Services POTS 3 Read and unde
155. ws multiple parties to join a conference A Network Conference works in a similar way to the regular conference described above except you can add as many parties as your service provider supports Pressing the CONF key or the pum soft key during a conference will allow you to add more parties to the ongoing conference Listening to messages When you have new messages the phone displays a new messages notification on the idle screen i HANDSET 1 New Messages 01 01 To listen to your messages 1 From the handset Main Menu with Message highlighted press SELECT The Message screen appears A message icon i appears at the top of the screen for any line that has a message Main Menu SELECT gt BACK gj ENTER 2 Press V to highlight the desired line and press SELECT The handset dials the voicemail access number 3 Follow the voice prompts to listen to your messages Using the Directory The handset has three lists of contacts The Local directory is only available on your handset The Base directory is usually al isa T maintained by your system administrator and is available on all pre VER handsets The Blacklist contains blocked numbers To view a directory 1 From the handset Main Menu press V to scroll to Directory and press SELECT or press A when the phone is idle The Directory menu appears 2 Press A or V to select the directory you wish to view then press 3 Press W or A to brow
156. y entries Values Text string Default Blank Configuration File Parameter Guide 110 Back to Contents VU te C h VSP600 Administrator and Provisioning Manual tone Module Tone Definition Settings The Tone Definition settings configure data for various tones for the purpose of localization The Audio Manager component uses the data from this model to populate the mcu on bootup Each tone definition must be a string of 12 elements separated by a space num of freq lt freql gt ampl lt freq2 gt lt amp2 gt lt freq3 gt lt amp3 gt lt freq4 gt lt amp4 gt lt on duration gt lt off duration gt lt repeat count gt Where lt num of freq gt 0 4 lt freql gt 0 65535 ampl 32768 32767 freq2 0 65535 lt amp2 gt 32768 32767 freq3 0 65535 lt amp3 gt 32768 32767 freg4 0 65535 lt amp4 gt 32768 32767 on duration 0 2 32 off duration 0 2 32 repeat count 0 65535 All the tone definition settings are included in the general configuration file Setting tone call waiting tone num of elements Description Sets the number of elements for the call waiting tone Values 1 5 Default 1 Setting tone call waiting tone element 1 Description Defines the call waiting tone element 1 Values Tone element string Default 1 440 12000000050001 Configuration File Parameter Guide 111 Back to Contents vtech VSP600 Administrator and Provisioning Ma

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