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User Manual OpenStage 15 SIP

1. Ip The repertory dial can be up to 40 characters long 72 Programmable keys OK Normal Feature toggle S Setting 4 Save amp Exit Feature toggle Only available for the hunt group functions gt Page 152 and whispering in muted silent monitoring mode Page 158 Hold down the key you want to assign a function to until the programming prompt is displayed gt If the prompt is not displayed or a programmed function is not executed then you can only launch key programming via the user menu ask your administrator about the current setting Confirm to begin programming The key illuminates continuously You can also configure this setting via the web interface gt Page 197 Select and confirm the option shown to program the first level for instance Select and confirm the required function Select and confirm this option to enter a code Enter and confirm the code see gt Page 163 Select and confirm the option shown Programmable keys 73 K H I Normal 4 CF unconditional gt CF unconditional any 2 Setting S Save amp Exit v Configuring a fixed forwarding key Hold down the programmable key you want to assign a function to until the pro gramming prompt is displayed D If the prompt is not displayed or a programmed function is not executed then you can only launch key programming via the user menu ask your administrator about t
2. Activating the phone lock Hold down the key shown Confirm The Locked phone icon appears on the display gt Page 24 Press the key shown Select and confirm the option shown Select and confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown The phone is locked Ip If an emergency number has been entered on the telephone by adminis trator Emergency call will be offered on the display once you have acti vated the phone lock You can also dial the emergency number via the keypad 142 Privacy security Unlocking the phone The following is displayed Phone locked There are two options available for unlocking the phone User unlock Admin unlock Select and confirm if you know the user password You are prompted to enter the user password or Admin unlock Select and confirm if you only know the administrator password You are prompt ed to enter the administrator password User password or enter and confirm the administrator password The phone is unlocked if the password is correct Impe If the telephone is locked an emergency number entered by administrator can be dialled using the keypad or the option Emergency call If the telephone is locked repdial keys cannot be used This also ap
3. 65 Forced logoff sssssssseeeeenee 146 Forwarding ecrit den td ride kde 54 Forwarding primary line s es 118 Function key programmable ssssseenm e 19 G General information eeeeeeeeseeesesses 12 Graphic display icons indicating call status ssssss 26 Group call ssssssssssssssseeeeeeenn enn 39 H Hold reminder tone sseeeeeeeeeeeee 82 Holding i ro Ee n iba desi ene 81 IOC MING eL 45 TOP NINES ids M 121 Idle triode irsi siiis iaaiiai ia aaa 23 Immediate dialing eeeeees 45 97 Important information c cccceeeeeeeeeeeeeseteeeeeees 3 4 Incoming calls INNUNIPIING si peiiini aa adag 116 azione 159 K Key Immediate ring sasasi 75 Key CICK qum 179 Keypad ED a 21 L Language settings sssseeee 180 Bar LEER 108 LED display direct station selection keys sssss 19 function keys aec idee t dts 19 Line preview cccccccceceeeeeeeeeeeeeeececeeeeeeeeeeteeeeeees 133 Linie utilizatlon 2 2 iecore aseo a 20 Lines hot warm life iioii etie 121 Locality snm 176 182 Location of the telephone sess 4 Logging on and off as a mobility user ieseni 144 145 M Mailbox key seeem e 14 18 Making calls multi li
4. Enable call log Yes No o E e D Save amp exit Call logging Activating deactivating the call journal The function can be disabled in order to prevent unauthorised third parties gain ing information on the other party involved in the call from the call lists No further calls or conversations are then logged The function is always activated by de fault D When you deactivate the call journal please note that the customary last number redial function will also be affected by this You can then no longer redial the last number dialled gt Page 46 You can also configure this setting via the WBM interface gt Page 197 Press the key shown Select and confirm the option shown Select and confirm the option shown Enter and confirm the User password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm to disable the call journal The message Call Log is dis abled is displayed Select and confirm to enable the call journal again Select and confirm the option shown D If the function is deactivated all existing entries in the journal as well as messages for available missed calls on the display and via LEDs are de leted 11 A Phonebooks and call lists Settings if nec p Configuration Call logging Missed calls Logging missed calls This
5. Enter a value between 3 and 15 in the input mask and confirm Select and confirm the option shown 84 Enhanced phone functions Settings User i E if nec s unm n I U E Configuration Connected calls Hold and hang up Save amp Exit z ES Activating deactivating Hold and hang up This function works in the following call scenarios You have placed a call manually on hold and hang up You are conducting a consultation call and the second call partner hangs up You accepted a second call and you or the second participant hang up You can use hold and hang up to determine whether you will be prompted im mediately or after a defined time to retrieve the held call III This function cannot be used on multi line phones You can also configure this setting via the WBM interface gt Page 197 Press the key shown Select and confirm the option shown Select and confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown In the context menu select and confirm the option shown to activate the function or Select and confirm the option shown to deactivate the function again The func tion is always deactivated by default Select and confirm the option shown Enhanced phone functions 85 Settings User V i E if nec ti E L a S E Config
6. v Jor H Redial 1 44 Redial Ie You must have activated the call journal in order to use the call list This also applies for redialling the last number dialled gt Page 113 If the call journal is disabled you will be shown the message Key function unavai lable on the display when you try to execute the last number redial func tion using a correspondingly programmed function key If you still want to access the function for redialling the last number dialled despite having disabled the call journal you can alternatively use the OpenScape Voice last caller redial function assuming this function has been activated by the administrator gt Page 161 Redialling from the call list D Only calls to the primary line are received on multi line phones gt Page 13 Press the key The Records menu opens Select and confirm see also Page 27 Select and confirm the option shown The Dialled call list opens If entries are saved select and confirm the required entry Confirm The phone number associated with the list entry is dialled Redialling from the display dialog Lift the handset Press the key shown Confirm The last phone number entered is dialled Redialling from the idle menu press the key shown to open the idle menu Confirm The last phone number entered is dialled Basic functions 47 Consult Y or Start conference Consulting a second party You can call a s
7. 17 co Individual phone configuration Pattern melody Pattern sequence Save amp Exit Settings if nec p Configuration Connected calls Secure call alert No es Save amp Exit Settings for the Pattern ringtone type If you selected pattern as the ringtone type you can make further settings for the pattern melody and pattern sequence Select and confirm the option shown Select the required pattern melody between 1 and 8 e g 4 You will hear the associated Ringer melody Confirm the selected Ringer melody Select and confirm the option shown Select the required Ringer tone sequence between 1 and 6 e g 2 You imme diately hear the set Ringer melody with the selected Ringer tone sequence Con firm the selected setting Select and confirm the option shown Tone and indication with an unsecured voice connection Use this option to activate an alerting tone that you hear when a secure voice connection with the party you are currently talking to ceases to be secure The message Nonsecure connection also appears Prerequisite Secure connection setup is the preference set by your adminis trator You can also configure this setting via the web interface Page 197 Press the key shown Select and confirm the option shown Select and confirm the option shown Enter and confirm the User password Select and confirm the option shown Select and confirm the option shown Select a
8. Hi Enter the code see the table of codes gt Page 163 The phone number is de termined Ask your administrator for the result 152 OpenScape Voice functions oa elt Y T Hunt group functions To ensure optimum handling of specific calls your telephone can be assigned to a pickup group Page 39 and or a hunt group Your administrator can incorporate multiple telephones in a hunt group If your telephone is assigned to a hunt group OpenScape Voice forwards calls for the members of your group in accordance with specific rules defined by your admin istrator Hunt groups are a simple solution for distributing calls to a group of tele phones If you want another member of the group to pick up an incoming call you can Set your telephone to signal the busy status for your line to the other members of the hunt group Hunt group calls will then no longer be forwarded to your tele phone Making a line busy This prevents this line being used for calls in a hunt group Activating Lift the handset Enter the code see the table of codes Page 163 Wait until you hear the confirmation tone Deactivating Make the line free once more for the hunt group Lift the handset Enter the code see the table of codes Page 163 Wait until you hear the confirmation tone OpenScape Voice functions 153 Marking the last line in the hunt group chain Sets the stop hunt line in the hunt group chain The system will
9. Hold and hang up Yes Yes No Music on hold Yes No gt Page 89 gt Page 137 gt Page 99 gt Page 94 gt Page 94 gt Page 95 gt Page 92 gt Page 50 gt Page 102 gt Page 82 gt Page 83 gt Page 84 gt Page 85 210 Local user menu Return Allow conferences Yes gt Page 101 No Return Secure call alert Yes gt Page 178 No Return Toggle associate Yes gt Page 90 No Return Lower IL alert gt Page 183 Yes No Save amp Exit Exit no save Keyset Lines Line one of eight possible Ring delay 0 gt Page 130 Allow in overview Yes No Return Hot warm actionl No Action Hot warm dest nnnn gt Page 121 Address nnnn Ring on off On Selection order 4 Ringtone Ring file gt Page 131 Ringer melody 2 gt Page 131 Ringer tone sequence 1 gt Page 131 Save amp Exit Exit no save Return Overview Line up to eight lines Move down Move to bottom Use FPK order Add all lines Return Save Do not save Return Return BLF Busy Lamp Field not for OpenScape Voice Return Call logging General gt Page 113 Enable call log Yes No Return Save amp Exit Exit no save Missed calls gt Page 114 Answered elsewhere Exclude Information read only Local user menu 2
10. If the held call has the status of a lower IL the advisory Lower IL will also be displayed Conference You are connected with two or more partners in a conference call At least one of the partners belongs to the lower IL zone The advisory Lower IL is dis played in the Conference line Reconnecting You have ended a consultation call for example by replacing the handset The held partner is awaiting retrieval If the held call has the status of a lower IL the advisory Lower IL will also be displayed Confirm the option shown You are reconnected with the first party IL alarm If you have activated an IL alarm gt Page 183 you will see an advisory on the display and a defined ringtone rings if the IL changes from a higher to a lower IL This can happen for example when a call is picked up 16 co Individual phone configuration Individual phone configuration Display Setting contrast The display has multiple contrast levels that you can set according to your light conditions You can also configure this setting via the web interface 2 Page 197 Press the key shown Settings Select and confirm the option shown User Select and confirm the option shown if nec i Enter and confirm the user password Phone Select and confirm the option shown il Display Select and confirm the option shown Contrast Select and confirm the option shown 4 La Jor v Set and confirm the c
11. Select and confirm the option shown Select and confirm the option shown Select and confirm the required line for example line 1 Selecting the ringer Select and confirm the option shown Confirm the option shown Select the required ringtone file or pattern You will immediately hear the associated ringer melody Confirm the current ringtone file Select and confirm the option shown 1 The phone displays the current setting 132 Making calls with multiple lines Selecting the pattern melody The following setting is only effective if you selected Pattern under the ringer option Ringer melody 2 S Select and confirm the option shown and then select the required pattern melo Save amp Exit Ringer tone sequence 2 v Save amp Exit dyp between 1 and 8 e g 4 You will immediately hear the corresponding Ringer melody Confirm the selected Ringer melody Select and confirm the option shown Selecting the pattern sequence The following setting is only effective if you selected Pattern under the ringer option Select and confirm the option shown and then select the required Ringer tone sequence between 1 and 6 e g 2 You will immediately hear the set Ringer melody with the selected Ringer tone sequence Confirm the selected setting Select and confirm the option shown Making calls with multiple lines 133 PA i M Line preview Prerequisite You are already on a call on one li
12. Activate deactivate the feature only if numbers are already entered in the list Call up the numbers currently entered in the list Add or delete numbers Repeat the options in edit mode If the serial call list is still empty you are prompted to enter numbers in the list As soon as you have entered a valid number the serial call can be activated If the serial call is activated incoming calls are first routed to your phone If you do not answer within the timeframe defined by the administrator the next desti nation phone rings for the configured period of time The caller is informed that the call is being routed to another station The connection is established with the first phone that accepts the call If the call is not answered by any phone it is forwarded to the configured for warding destination on no reply or to a rejection announcement OpenScape Voice functions 155 Y Y Parallel call Managing number lists activating parallel call Before the parallel call feature can be activated a parallel call list must be cre ated This can be prepared either by administrator or you can create it yourself later Up to six numbers can be entered in the list for sites on which incoming calls including your main number should be signalled sequentially Each number can consist of up to 30 digits Lift the handset Enter the code for the edit mode see code table Page 163 The edit mode opens and you hea
13. In this way you can for example move the cursor freely and copy or in sert text You can select further editor functions via the navigation keys and confirm each one using ox OK Applies changes and closes the editor Delete Deletes characters from right to left Cancel Discards changes and exits the editor Mode here can also be used to switch 123 Digits only ABC Upper case letters only Abc First letter in upper case subsequent letters in lower case abc Lower case letters only Move cursor left Moves the cursor to the left Move cursor right Moves the cursor to the right Copy Copies the entire content to the clipboard Paste Inserts the entire content from the clipboard to the cursor position Getting to know your OpenStage phone 23 Display Your OpenStage 15 comes with a black and white LCD display Adjust the contrast to suit your needs gt Page 168 Idle mode If there are no calls taking place or settings being made your OpenStage 15 is in idle mode I gt Press the key to return to the idle display again for example from a call list gt Page 27 To return to the idle display again from the Service menu gt Page 28 press the key You can also configure a Show telephone screen function however for both cases see gt Page 69 to return to the idle mode screen again Example Time 10 29 SUN 05 08 07 Date 220870 t L Open the idle menu Own ph
14. Press the illuminated key once again to disable whispering the key stops illuminating 148 OpenScape Voice functions Y T Y TUN d Making anonymous calls Your administrator decides whether or not your caller ID name and phone num ber is displayed on a called party s station Anonymous calling is when your data is not transmitted The settings configured can be deactivated however for specific calls D If your caller ID is transmitted your caller ID is displayed If your caller ID is suppressed unknown is displayed Deactivating If your administrator permanently activated anonymous calling for your phone you can deactivate this setting as follows Lift the handset Enter the code see the table of codes Page 163 to transmit the caller infor mation You hear a confirmation tone or an announcement Activating If your administrator activated caller ID transmission for your phone you can de activate this setting as follows Lift the handset Enter the code see the table of codes gt Page 163 to suppress the caller ID Wait until you hear the confirmation tone or announcement Caller ID transfer is suppressed Private Anonymous appears on the called party s display instead of the caller ID OpenScape Voice functions 149 Temporarily activating anonymous calling for the next call If your administrator activated caller ID transmission for your phone you can de activ
15. Rejecting anonymous calls gt Page 151 Accepting anonymous calls gt Page 151 Using abbreviated dialling gt Page 151 Call tracing gt Page 151 Making a line busy on gt Page 152 Making a line busy off gt Page 152 End of hunt group chain on gt Page 153 End of hunt group chain off gt Page 153 Edit mode for serial call gt Page 154 Edit mode for parallel call gt Page 155 Activating a parallel call gt Page 155 Deactivating a parallel call gt Page 155 Parking a call gt Page 156 Unparking a call gt Page 156 Active silent monitoring SILM barge in gt Page 157 Muted silent monitoring SILM monitoring gt Page 158 One way Intercom gt Page 160 Two way Intercom gt Page 160 Announcing the local phone number gt Page 161 Last answered caller gt Page 161 Last dialled caller gt Page 161 Picking up out of hours calls gt Page 162 164 Impact levels Impact levels Communication in a Public Sector Network PSN is split into areas of different impact levels IL The impact level indicates how the phone user should handle the relevant call conversation It is described below how to determine whether your call partner belongs to a lower Impact Level when the connection is being established or has been established Calls with a low Impact Level are treated in a particular way either through their own icons text labels and or a special ringtone The impact level causes no re strictions on call handling how
16. Scroll up Set lighter contrast 2 Page 168 E Confirm input Perform action In idle mode Open the idle menu Page 23 OK In lists and menus Scroll down Set darker contrast gt Page 168 Getting to know your OpenStage phone 19 Programmable function keys Your OpenStage 15 has eight illuminated keys to which you can assign functions or numbers D Increase the number of programmable function keys by connecting a OpenStage Key Module 15 gt Page 17 Peter Fox Destinations Depending on how they are programmed you can use the keys as Function key gt Page 69 Selected dialling gt Page 71 Each key can be programmed with one function Press the key briefly to activate the programmed function or dial the stored number If you hold the key down you will be prompted as to whether you want to program this function key D If the prompt is not displayed or a programmed function is not executed then you can only launch key programming via the user menu gt Page 70 ask your administrator about the current setting Your OpenStage is delivered with label strips Write functions or names in the white fields on the label strips The status of a function is shown by the LED on the corresponding function key Ie Line and DDS keys can only be programmed by administrator via the service menu Meaning of LED displays on function keys Meaning of function key The function i
17. Settings Admin Once the admin password has been entered this menu is available to the administrator Getting to know your OpenStage phone 29 User settings Open the User menu under Settings see gt Page 204 You can use the navigation keys to nav igate through the menus as described on gt Page 18 Select a menu Date and time gt Page 169 Audio gt Page 173 Configuration e g gt Page 137 or gt Page 77 Phone gt Page 168 Locality gt Page 173 Security gt Page 138 or gt Page 141 Network information gt Page 184 Diagnostic information gt Page 195 Reset gt Page 185 If you are in one of these menus or submenus depending on the situation you have the following options to leave the menus Save amp Exit If you have made a setting and want to keep it Exit no save If you have made a setting which you do not want to use after all or if you do not want set any of the options Back If you want to leave the main menu or submenu Press and hold the v key to access the option to leave the current menu level You exit the menu by pressing the key and return to idle mode Page 23 Interrupting editing in the menu You can interrupt editing in the menu for example to call someone or to answer a call Then press the key This takes you back to the point in the menu from which you exited This is however only possible for a limited period which is by administrator
18. Shifted You can program the following functions on the Shifted of the function keys Unallocated Selected dialilng Repeat dialling Alternate Blind transfer call Transfer call Deflecting Conference Repertory dial Show phone screen Directed pickup Callback Cancel callbacks Consultation Open phonebook Pause callbacks Resume callbacks Index 215 Gall NSU i et t ent i td 53 ndex Call lisis 2 irt ridet dde 112 Call log nite C tage 27 53 Call recording N u merics alternating eit ier debis 192 enu A 189 2nd alert d i dete ite ceddvesestedebunsds 42 AutoStart OOO 189 eye 2c a 187 Conference d pete orta pese icc cade cog 193 A CONSULTATION 5 2 ttr deas 191 Acosniimd calls d subesi desee qua ed ocu etn E e multi line stc Hp ee m n E Administration siseses kadaa 31 HAAS e E RE M E EE Es 186 Piel eC Cdi SODWSEHIDQ disisian nunai ii 61 Multiline s 188 bi a joining eene P second call eus accetto ttt eene ee ied ae ni 191 Announcing the local phone number 181 fp en ass Answered elsewhere cccccceeeeeceeeeeeeenneeeeteeenaees 114 Call settings oe itor m tisienbtuorianesd petit tibutoli E 0 cea neucedentcet tie aunneeeaee 174 DOF C ACUI gts efi ot unt Ts Qu a PUTIN ANY etc tise ce intu aate EE UO POMMES 61 AutoReconfect 1 rat ct tne deeds te e et 95 Assigning destination phone number 67 External eo e en E e pee pe 61 Internal ccce it aa 61 B Cal
19. all available names with the corre sponding initial letter are listed after a predefined period of time or after confirm ing with the 9 key pais 7 R abc You can restrict the output by entering the second or other letters The key is used to switch between letters and numbers You can use the 4 v keys to delete individual characters again You can control the search individually by entering special characters To select special characters first press the key Phonebooks and call lists 111 Rule list Character Description Searches for the exact string before the special character You can enter the first and last name separated by a comma A search is carried out for the last name possibly using a wildcard and the first first name that starts with the first character after the comma Wildcard This searches for the characters entered and all possible subsequent characters You enter these characters by selecting the special characters Quick search using parts of a search string If administrator adds a field to the template for the corporate directory and as signs this field to an existing search field you can use any strings in a last name for example for the search To list all entries for example in which the string er appears in the Last name field enter this character combination when prompted to enter the name Once the output list is available with
20. standard AN Never open the telephone or a key module Should you encounter any problems con tact the responsible administrator AN Use only original accessories The use of other accessories may be hazardous and will render the warranty extended manufacturer s liability and the CE marking invalid Trademarks C The device conforms to the EU directive 1999 5 EC as attested by the CE marking E All electrical and electronic products should be disposed of separately from the mu nicipal waste stream via designated collection facilities appointed by the government or the local authorities Proper disposal and separate collection of your old appliance will help prevent poten tial damage to the environment and human health It is a prerequisite for reuse and recycling of used electrical and electronic equipment For more detailed information about disposal of your old appliance please contact your city office waste disposal service the shop where you purchased the product or your sales representative The statements quoted above are only fully valid for equipment which is installed and sold in the countries of the European Union and is covered by the directive 2002 96 EC Countries outside the European Union may impose other regulations regarding the disposal of electrical and electronic equipment Important information Location of the telephone The telephone should be operated in a controlled environ
21. 105 Confirm or wait until the autodial delay expires gt The display returns to idle following successful transfer Transferring with consultation You can announce a call to a recipient before transferring it Prerequisite You are conducting a call The options Allow Call Transfer and Transfer on Ring were selected gt Page 92 Select and confirm the option shown The call is placed on hold Enter the phone number of the party to whom you want to transfer the call You can also select and call a subscriber here from a call list or from one of the two phonebooks gt Page 105 Confirm If the party answers Announce the call you want to transfer Select and confirm the option shown 92 Enhanced phone functions Settings User V i if nec unm n E E Configuration Connected calls Allow call transfer No Yes Y Save amp Exit If the party does not answer You do not have to wait for the second party to answer before you can transfer the call Replace the handset or if speakerphone mode is active press the lit key to transfer the call If the party does not answer you will be called back by the first party Allowing call transfer You can also configure this setting via the web interface Page 197 Press the key shown Select and confirm the option shown Select and confirm the option shown Enter and confirm the user password Select and con
22. 65 ere m M 94 Destination phone number 55 62 Favourites m 56 65 Last destination sssssssssssses 62 last destination sesiis aiaa 55 Save destination phone number 56 Saving a destination phone number 63 Variable q m 55 62 Call forwarding chain sse 68 Call forwarding favourites sss 56 Call forwarding information sssssse 118 216 Index D Date and time 0 0 22 2 cceeeeeeceeneeceeceeeeeeeeeeeeseenennneaeees 169 Date format tee etit ten aa 172 Daylight SAVING oiii ooh eot 170 Deactivating the ringer temporarily 136 Delete the entry ueeeeee mene 114 Destination phone number ssusesssss 55 62 Dial plan Ee eheu 97 141 Dialling from the phonebook ssessse 96 Display contrast eme hie 168 Do not disturb sistitin te etit nentes 136 DSS call Call deflectloh c tte ets 125 DSS key consultation sssssssseeeenene 123 indirect pickup sssseeeeeenee 124 reject call Irt tert d hd phot 124 During calls miulti line 2 eerte dei teuer et a 119 E Emergency call essiri annann 141 Emergency number sssseeeee 141 142 F Favourites for call forwarding
23. Any call 3339 default setting is off O External 3335 O Internal 3336 and confirm your selection for instance External Turn on Select and confirm the option shown The call type is activated You can deacti vate this call type with Turn off 68 Call forwarding You can also activate all three call types The call type Any call has priority in this case and all calls are forwarded to the defined destination phone number Call forwarding for the call types External and Internal can be activated at the same time INT EXT is then shown on the display for the forwarding type Un conditional The call forwarding settings can appear as follows O Any call 3339 default setting is off M External 3335 M Internal 3336 Impe All call types are deactivated automatically for the forwarding type Uncon ditional Previously activated call forwarding for all call types remains ac tivated with the forwarding types Busy and No reply until deactivated manually by you Activated call forwarding for Busy and No reply is indi cated in the list by the call forwarding icon Press the illuminated key to open the call view If you selected the forwarding type Unconditional and activated a call type here the call type is shown on the display with the call forwarding icon and the Variable call forwarding key illu minates Nothing is shown on the display for the forwarding types Busy and No reply Call forwarding chain Sometime
24. Enter password IE 31 or Mobile logoff 2 Mobile logoff Logging on and off at the same phone Logging on to the phone Prerequisite No other mobility user is logged on Logon via a key If a program key is configured for Mobility Press the Mobility program key Logon via the context menu Select from the idle display context menu gt Page 23 and confirm The Mobility logon dialog appears You are prompted to enter your mobility ID Enter and confirm Mobility ID usually a telephone number You are prompted to enter the password Enter and confirm the user password The following messages appear on the display Logging on mobile user Validating Registering Downloading user data Once you have completed logon the mobility icon is shown in the display Z2 Logging off from the phone Prerequisite You are logged on as a mobility user Logoff via key If a program key is configured for Mobility Press the Mobility program key Logon via the context menu Select and confirm Page 23 the option shown in the idle display context menu Is displayed You briefly have the option to cancel the logoff otherwise the logoff process is launched In the graphic display the following messages appear Logging off mobile user Uploading user profile Registering Downloading user data After you have logged off the mobility icon 2 is hidden Mobility 145 Mobile logoff mm or Mo
25. Return O No reply 12345 gt Page 59 Turn on Enter destination gt Page 56 List of saved numbers if applicable Edit favorites gt Page 56 Destination 1 Destination 2 Destination 3 Destination 4 Destination 5 Save amp Exit Exit no save Copy gt Page 57 Paste if copying is active gt Page 57 Set delay 16 gt Page 60 Alerts Visual alerts No gt Page 80 On Return Audible alerts No gt Page 80 On Return Forwarding party Display last gt Page 68 Display first Display last Return Save amp Exit Exit no save Handling 1 Only if Server features was deactivated by your administrator Local user menu 209 Allow call waiting Yes No Return Allow DND Yes No Return Busy when dialling Yes No Return Save amp Exit Exit no save CTI calls AutoAnswer Yes No Return AutoAnswer beep Yes No Return AutoReconnect beep Yes No Return Save amp Exit Exit no save Return Connected calls Allow call transfer Yes No Return Allow call joining Yes No Return Allow exit conf Yes No Return Allow hold rem Yes No Return Hold rem delay 8 3 4 5 6 7 8 9 10 11 12 13 14 15 Return
26. Speakerphone quality and display legibility To ensure good speakerphone quality the area in front of the telephone front right should be kept clear The optimum distance is approx 50 cm Proceed as follows to optimise display legibility Turn the phone to tilt the display to ensure you have a frontal view of the display while elim inating light reflexes Adjust the contrast as required gt Page 168 Single line telephone multi line telephone Your OpenStage 15 is a multi line telephone This means that multiple lines can be configured which is not the case with single line phones Each line is assigned an individual phone number which you can use to make and receive calls The programmable keys function as line keys on multi line phones Page 20 A number of specific features must be considered when using a multi line phone to make and re ceive calls gt Page 119 14 Getting to know your OpenStage phone Getting to know your OpenStage phone The following sections describe the most frequently used operating elements and the displays on your OpenStage phone The user interface of your OpenStage 15 15 G You can make and receive calls as normal using the handset The display provides intuitive support for telephone operation two lines with up to 33 char acters each Audio keys are also available allowing you to optimally configure the audio features on your telephone gt P
27. Toggle associate gt Page 90 Lower IL alert t gt Page 183 Keyset Lines Ring delay seconds t gt Page 130 Allow in overview not relevant for OpenStage 15 Address Primary linell Ring on offl Ringer melody amp j gt Page 132 Ringer tone sequence 7 gt Page 132 Ringtone 3 gt Page 131 Selection sequence not relevant for OpenStage 15 Hot Warmlinel Hot warm destination t amp j gt Page 121 Overview not relevant for OpenStage 15 BLF BusyLamp Field not for OpenScape Voice Call logging General Enable call log gt Page 113 Missed calls gt Page 114 Answered elsewhere Delete entry Phone Display settings Contrast J gt Page 168 Program keys Normal 1 Only if Server features was deactivated by your administrator 1 Information read only 2 Operation of the missed calls logging function for Answered elsewhere is dependent on support by the SIP server Web interface 201 Edit gt Page 70 Shifted Edit gt Page 70 Key module if available such as Program keys Key click Volume Off Low Medium High Keys Keypad only All keys Locality Country amp j gt Page 182 Language 7 gt Page 180 Date format J gt Page 172 Time format 7 gt Page 171 Security Password Old password User
28. You are conducting a call Recording has started The recording button LED lights up You are conducting a call see also gt Page 187 Press the recording button to pause the recording the LED extinguishes and the recording symbol on the display disappears You can start the recording again at any time for example to continue recording the current call Ending call recording automatically Prerequisite You are conducting a call Recording has started The recording button LED lights up The recording is ended automatically as soon as the call is terminated or if the call status changes so that the call is no longer being recorded for example if a line is placed on manual hold and another line is seized Multiline The LED extinguishes and the recording symbol ao on the display disappears Call recording 191 Consultation during call recording Prerequisite You are conducting a call Recording has started The recording button LED is lighting You initiate a consultation your main call is placed on hold as a result while the consultation is being performed The recording is paused while you initiate the consultation The recording sym bol Q o on the display disappears If the consultation partner answers the consultation call is recorded You hear a beep and the recording symbol Q o is shown on the display again You can now terminate the consultation call or for example switch back to the fir
29. ad 168 Phonebook T LDAP E 108 Local phonebook Telephone maintenance uoce tres 202 NEW Esel 105 Time display format ssssse 171 Picking up out of hours calls ee 162 Troubleshooting cece ceeeee eee eeentaeeeeeeeetaeeeeeeeaaes 202 Picking up the held call ece 35 Two way Intercom seseee 159 Primary line essem 20 liM E 135 Private line srera oepa 20 U Program Service ive ase aca a ictu 28 Unlocking the phone seseeeeee 142 Programmable function key sssesssss 19 Programmable keys 69 User imenace Iu OpenStage 15 ordered veiaons T4 User password taadaa iaai aeni ganai aaa iena 138 User suppoft eei ete i aai aiia a a 13 Using Ethernet switches sseeeeeess 16 Using network ports more efficiently 16 218 Index V W Variable call forwarding csceeeeeesteeeeeeenees 55 62 Warm line siot oot rri ertt eet riis 45 for MMOS iiie i ghe ea aeta 121 Web interface esee 197 204
30. and e Switching from handset to speakerphone mode Impe Make note of the two different processes and activate if necessary your preferred setting Page 176 Prerequisite You are conducting a call via the handset and the microphone and loudspeaker functions have been activated by administrator Standard mode Hold down the key and replace the handset Then release the key and proceed with your call US mode If the country setting is set to US you do not have to hold down the loudspeaker key when replacing the handset to switch to speakerphone mode Press the key shown Replace the handset Proceed with your call D A secure voice communication is indicated by a closed padlock icon on the graphic display a nonsecure voice communication is indicated by an open padlock icon on the graphic display see also Page 32 Basic functions 37 zx q and e Switching from speakerphone mode to the handset Prerequisite You are conducting a call in speakerphone mode Lift the handset The key goes out Open listening You can let other people in the room join in on the call Let the other party know that you have turned on the loudspeaker Prerequisite You are conducting a call via the handset Activating Press the key shown Deactivating Press the lit key Switch to speakerphone mode Hold down the key and replace the handset Then release the key and proceed with your call 38 Ba
31. confirm the option shown Confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown in the context menu The advisory function is activated Select and confirm the option shown 184 Individual phone configuration Network information This overview in the user area of the Service menu provides you with information about the IP address of the phone and the HTML address of the web interface It also provides real time data about the network activity of the phone m Press the key shown Settings Select and confirm the option shown User Select and confirm the option shown if nec i Enter and confirm the user password Network information Select and confirm the option shown You can browse the following overview IP Address Displays the IP address or name which was assigned to the phone in the network WBM URL HTTP address of the web interface This address is specified in the address line of the Internet browser and is used to call the web interface of the phone in the browser DNS domain The DNS domain that can be assigned to the telephone in addi tion to the IP address e g http my openStage phone LAN PC RX The network or PC interface data packets received are illustrated dynamically as columns LAN PC TX The network or PC interface data packets sent
32. directly llli RII III 123 Call PICKUPiks4 lt tia esa aus LITT 124 Deflecting a call to a DSS station 0 0 ee 125 LED display on DSS keys ocs 0 0 hrs 125 Making calls in an executive secretary team 1 0 eee 126 Sample scenartos ona iue REG ERA eie EG Rue doe vette ec ORE da daa X WIR ee 126 Accepting a call aate RR oe led od duele sd d tn Re e 127 Connecting a call esas Du gd aeuo dive i gea eo nave Dae ede Yap 128 DSS keys can be used 00 lemen 129 Settings for MultiLine Keyset lissssseelseee RII Ih 130 Setting the time for a delayed ringer 2 0 0 eee 130 Setting the ringtone for lines 0 eee 131 LIME PREVIEW oei aieas is ee a aata a DIDI PPP 133 Rollover fora ling ossi sus i rd ere en ed baad bas EG 134 PIIVaoVISeDU TI su desde AR EG Ear EU PRARERESE Rhys 135 Activating and deactivating the ringer lille 135 Activating and deactivating the ringer permanently or setting to beep 135 Deactivating the ringer temporarily for incoming calls and reactivating it 136 DG tego 136 Enabling do not disturb via a key 1 0 cee eh 136 Enabling do not disturb via the idle menu liliis 136 Allowing Do not disturb liliis RR RR 3 n 137 SIUE PEUPLE 138 User password iu speed uera AT er eed PEIUS HERE Due aa Ae Rc TRU eda e 138 aues cuc Tc 141 VODIY sosSERLecrizsqePP49993299 295 32A 9 2992925 429 143 Mobility
33. function has two entries each with two options for managing missed calls Answered elsewhere Delete entry All missed called intended for this line are logged and new missed calls are dis played If the Exclude option is selected for Answered elsewhere missed calls for this line that were answered either by other subscribers in the group or with Directed pickup are neither displayed nor logged see also gt Page 39 The Exclude setting is recommended if groups are set up With the default setting Manually for Delete entry you can delete specific missed calls you called back yourself If you select the option When called instead these calls will be deleted automatically You can also configure this setting via the WBM interface Page 197 Press the key shown Select and confirm the option shown Select and confirm the option shown Enter and confirm the User password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Phonebooks and call lists 115 Displaying missed calls that were answered elsewhere Missed calls that have been answered by other subscribers are indicated with a checkmark Answered elsewhere Include Select and confirm the option shown Exclude Confirm to prevent calls answered by other subscribers being displayed in the list Save amp exit Select and confirm the option shown Deleting missed calls when called Delete e
34. is active Selection sequence Displays the priority of each line seizure when the handset is lifted or the loudspeaker key for this line is pressed Setting the time for a delayed ringer Specify the length of time before a held call should be signalled on a line You can also configure this setting via the web interface gt Page 197 Press the key shown Select and confirm the option shown Select and confirm the option shown Enter and confirm the User password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the required line for example line 1 Select and confirm the option shown Enter and confirm a delay value Select and confirm the option shown You can activate and deactivate the set delay time for all line keys using a func tion key gt Page 75 Making calls with multiple lines 131 Y lil Settings User if nec HE Configuration Keyset Lines Line 1 S Ringer file abc mp3 S abc mp3 S Save amp Exit Setting the ringtone for lines If special ringtones have been configured by service personal for lines you can adjust these here to suit your requirements You can also configure this setting via the WBM interface Page 197 Press the key shown Select and confirm the option shown Select and confirm the option shown Enter and confirm the User password Select and confirm the option shown
35. is estab lished immediately and your speakerphone function will be switched on As soon as the connection has been established you will hear a confirmation tone and can reach the destination caller via this caller s speakerphone function OpenScape Voice functions 161 un Y DN sz Y Announcing the local phone number You can use this function in order for example to identify the phone number of a phone in a conference room if it is not indicated on the display Lift the handset Enter the code for Announcing the local phone number see code table 2 Page 163 The phone number is announced Then hang up Dialling the last caller You can retrieve and dial the phone number of the last answered or dialled caller The following two functions could be used alternatively if you have disabled the call journal gt Page 113 Retrieving and dialling the last answered caller The following phone numbers can be saved for retrieval The last answered call The last missed call The last picked up call group call Lift the handset Enter the code for dialling the last answered caller see code table gt Page 163 The phone number is dialled and the connection is established Retrieving and dialling the phone number of the last caller dialled Instead you can also use the normal redial functions of your phone as usual Lift the handset Enter the code for dialling the last caller dialled see code tab
36. its direct impact Unconditional call forwarding has the highest priority followed by No reply and Busy If active Unconditional call forwarding is indicated on the display when the phone is idle Forwarded calls are logged in a call list if allowed see gt Page 27 The three forwarding types are each assigned three call types in the Forward ing menu Unconditional Any call External Internal Busy Any call External Internal No reply Any call External Internal 62 Call forwarding or 9 9 Set a forwarding destination Using call forwarding The following functions are available for activating and deactivating call forward ing and configuring it in accordance with your requirements Activating or deactivating immediate call forwarding gt Page 62 Saving destination phone numbers for call forwarding gt Page 63 Preconfiguring or changing destination phone numbers gt Page 65 Copying and pasting destination phone numbers Page 65 Assigning a destination phone number to a call type gt Page 67 Activating deactivating call forwarding gt Page 67 Activating or deactivating immediate call forwarding Prerequisite You have configured the key for Variable call forwarding see gt Page 74 Otherwise you have to configure the settings for call forwarding via the user menu gt Page 79 It is recommended to configure the key
37. letter of the name you are searching for for instance K Q Jos Abc The first name found with the initial letter K is displayed after a short time If you are looking for a name that begins with Kr also enter the second letter in the search field pais 7 B abc The first name found with the initial letters Kr is displayed You can also browse the phonebook with the navigation keys until you find the required subscriber gt Page 18 108 Phonebooks and call lists Corporate directory The corporate directory is an LDAP database It can be accessed via your net work if access has been configured correctly by administrator You can search for contacts using the name simple search or different criteria for an entry advanced search for example job title or address Searching for a contact Press the key shown Corporate Select and confirm to open the corporate Phone book Corporate Press the configured Corporate key for the corporate directory gt Page 69 Find Select and confirm the option shown The following 11 search fields can be used Last name First name Business 1 Business 2 Mobile Private Company Address 1 Address 2 Job function Email Last name Select and confirm the required search field e g Last name Enter a search text If for example you only enter the initial letter of the last name all entries that start with this initial letter are dis
38. offers you an additional option for tailoring your OpenStage to your personal needs Further information is available at http wiki unify com wiki OpenStage Manager Features Phonebook management Synchronization of contacts Save and restore Key programming Ringtones Impe Contact your administrator for the latest version of OpenStage Manager The range of features is dependent on the type of telephone Getting to know your OpenStage phone 17 OpenStage Key Module 15 The OpenStage Key Module 15 is a key module attached to the side of the phone that provides an additional 18 illuminated programmable sensor keys Like keys on the phone these keys can be programmed and used according to your needs gt Page 19 000000000000000000 MTI E You can only attach one OpenStage Key Module 15 to your OpenStage 15 18 Getting to know your OpenStage phone Keys Audio keys cre Function when key is pressed Set the volume lower gt Page 24 Turn speaker on off with red LED key gt Page 37 Set the volume higher gt Page 24 Mailbox key and Menu key Function when key is pressed Open the menu for voicemail or missed calls with red LED key Open the phone s main menu with red LED key Navigation keys These are used to manage most of your phone s functions and display SC MCN NS Key Function when key is pressed In lists and menus
39. phone functions 9r Dialled 6 Niels Bohr 30 05 07 06am H gt y q Dialling a phone number from a list The following call lists are available in the Calls directory e Missed e Dialled Received Forwarded D For a detailed description of the call lists see Page 27 Pay attention to the notes on gt Page 112 Press the key shown Select and confirm the option shown Select and confirm the option shown Select and confirm the appropriate list entry The phone number associated with the list entry is dialled If you have not al ready lifted the handset conduct the call now in speakerphone mode Using autodial delay A number is automatically dialled after a set delay starting from the entry of the number s last digit The autodial delay can be used when dialling in idle mode Consultation when transferring an answered call The delay can be reduced by performing one of the following activities Pressing the key ox This always works lifting the handset This only works if the phone number was entered when the phone was idle or if it was entered for a consultation call when the handset was off hook pressing the loudspeaker key This only works if the phone number was en tered when the phone was idle and the loudspeaker key was not lit or if the phone number was entered for a consultation call and the loudspeaker key was not lit D If an emergency number is pre
40. received while you are performing dialling is rejected The caller then hears the busy signal You can also configure this setting via the web interface gt Page 197 Press the key shown Select and confirm the option shown Select and confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown 10 eo Enhanced phone functions Conference 1 Party 2 Party Disconnect o o Conference Local conference This type of conference is also referred to as a three party conference It in volves up to three participants Prerequisite You are conducting a consultation call gt Page 47 or have accept ed a second call Page 86 and the conference function is active Page 101 Initiating a local conference Select and confirm the option shown in the menu You are connected to both parties at once Alternatively you can press an already configured Conference key Conducting one on one calls On the display select and confirm the first connection you want to clear down On the display select and confirm the second connection you want to clear down Select and confirm the option shown You are now involved in a one to one call with the remaining call party D If you already are involved in a secure connecti
41. rele vant forwarding type and you have configured the key for Variable call forward ing see Page 74 Press the Variable call forwarding key The pop up menu opens The message Set forward on to is displayed with the number of the last forwarding destina tion and you have the following options Accept Set a forwarding destination Edit call forwarding Cancel Select and confirm within three seconds Choose one of the forwarding types offered O Uncond l 3339 deactivated is the default setting Ll Busy 3335 O No reply 1 s 3336 and confirm your selection Here for example Unconditional Select and confirm the option shown Call forwarding is activated This type of call forwarding is deactivated with Turn off Call forwarding settings can appear as follows O Uncond l 3339 default setting is off MI Busy 3335 MI No reply 1 s 3336 Press the illuminated key to open the call display If Uncond l was activated the forwarding destination is displayed with the forwarding symbol and the Variable call forwarding key illuminates The Busy and No reply 1 s types of call for warding are not displayed 60 Call forwarding Edit call forwarding L No reply 3335 gt 4 i Set delay v Defining the ring duration before call forwarding on no reply You can define how often the phone should ring before the No reply 1 s call forwarding is activated D This se
42. scenarios lllsseeleeeleeeel RR hn 143 Logging on and off at the same phone 0 0 cee es 143 Logging on and off at different phones 0 0 c eee 143 Transferring user defined settings and data 20 0 00 cece 143 Logging on and off atthe same phone 0 cee eee 144 Logging on to the phone 0 0 cece 144 Logging off from the phone 0 cece 144 Logging on at different telephones 0 00 ccc eh 145 Logging on with forced logoff at a remote phone 0 0 00 c ee 145 Logging on with forced delayed logoff ata remote phone 146 Contents 9 OpenScape Voice functions c55 6 065 eee ees 147 Feature toggle Key 22 ss ssid eeiadeveetev dada edeee sas bead RA ene eke 147 PLUME NOU d TD 147 WHISPONING o ruana ni Ora eee aa ae Oe Vee ee Pe ede a Maia ee EY Se 147 Making anonymous calls 0 0 m eh 148 Deactivatilig 2 rund sda eae eda Pid ede den dad wade Quse e edge he 148 nulo d LTEM UEM MERE 148 Temporarily activating anonymous calling for the next call 200 eae 149 Temporarily deactivating anonymous calling for the next call 2000 149 Creating a list for selective calls lille 150 For call acceptance 2 1 0 0 000 n 150 For call rejection 2 4 2 0 448d eet eed Bae a ee ee ee Bee ee ee 150 ANONYMOUS CANS P Heated Be ee ee EG eae ee pee ae S 151 en RM et ee bald Gaon we
43. screen again Getting to know your OpenStage phone Idle display context menu You receive the following functions if activated by pressing the navigation keys or v The current funtion is displayed in the second display line The other functions are hidden and can be selected using the navigation keys v or 4 Redial 1 1234 First entry selected when you call up the i menu if you have already dialled a phone Ringer off i number Do not disturb off Mobile logon Other menu options hidden Cancel call backs Directed pickup Functions during a call In many operating situations you are offered appropriate functions or notes in the second line of the display Other available functions remain hidden and can be selected using the navigation keys Ly Jor 4 Example You set up a consultation call The second line displays the first of three dependant func tions Select the appropriate function and confirm this with ox 012345 First display line Dial Second display line current option Other possible menu options Retrieve held call hidden Redial 1 The menu with the functions closes automatically after you have executed an action To delete info only messages press Navigation key ox Icons during a call Icon Meaning The call is active High quality voice connection G 722 The call has been disconnected You have placed the call on ho
44. so that you can use the following enhanced functions Press the Variable call forwarding key Deactivating call forwarding If call forwarding was activated for Unconditional it is now automatically deac tivated Activating forwarding to last destination The pop up menu opens The message Set forward on to is displayed with the last forwarding destination used and you are offered the following additional options Accept Set a forwarding destination Edit call forwarding Cancel Using last forwarding destination Select and confirm within three seconds to reuse the last saved forwarding des tination for Unconditional Call forwarding to this destination is immediately ac tivated for Any call and the Variable call forwarding key illuminates If you do not confirm Accept immediately call forwarding is activated automati cally after a short time Activating with variable destination phone numbers If you want to use a new forwarding destination Select and confirm within three seconds Enter and confirm the new destination phone number Confirm the last destination phone number saved it will be displayed Call forwarding to the defined destination is immediately activated for Uncondi tional and Any call and the Variable call forwarding key illuminates Call forwarding 63 Edit call forwarding Saving destination phone numbers for call forwarding D You can alternatively enter the call for
45. stop looking for a free line in the hunt group chain after it reaches this line Activating Lift the handset Y Enter the code see the table of codes gt Page 163 Wait until you hear the confirmation tone n Deactivating Unmark the line as the end of the hunt group chain Lift the handset SY Enter the code see the table of codes Page 163 Wait until you hear the confirmation tone 154 OpenScape Voice functions Y Reachability You can make either serial calls or simultaneous calls on several sites The fea tures for this are Serial call Parallel call Prerequisite The administrator has configured the respective feature for your main number in OpenScape Voice Serial call Managing number lists activating serial call Before the serial call number can be activated a serial call list much be created This can be prepared either by administrator or you can create it yourself later Up to six numbers can be entered in the list for sites on which incoming calls in cluding your main number should be signalled sequentially Each number can consist of up to 30 digits Lift the handset Enter the code for the edit mode see code table gt Page 163 The edit mode opens and you hear an announcement with the following infor mation Feature name Current status active inactive Number of numbers currently on the serial call list You are prompted to do one of the following
46. 0 0c ce teens 75 Resetting programmable keys sse 76 Enhanced phone TUncetlollS esewrersetcirkes Fas He ees 77 INCOMING calls se eue me ERR BAS Gees Met teda t Gat Se wee aaa Ba eerta de 77 Deftlecting a call xe eg emet a sme E ee Pa pre EE Red 77 REEN ACA T 78 Configuring call forwarding llis mh 79 Placing a call on hold 0 0 ee Rm ue 81 Activating deactivating the hold reminder tone 000 eae 82 Call waiting second call 2 0 0 cee 86 Transtering a Call ebur emnes e web gobernar Ris 91 CMM SCANS ar aedes deu bbs SLM aT Ot eee Rate Lu t MIU D NE 94 Making calls 2 2 dte pea hebr ere doped 7 ee Ep etn Arn ds we PR 96 Dialling with the DDS Key RR IRR I 3 eh 96 Calling a subscriber from the local phonebook llllllsilllllllllsele 96 Calling a subscriber from the corporate directory 020 0c c cece eee 96 Dialling a phone number from alist 0 0 0 0 eee eee 97 Using autodial delay 1 2 0 0 ccc tte eee 97 Cornfereree vous Si eta dae ada eed UT d we ee pud od ba ane ees 100 Local conference 0 6 eee et e hr nan 100 System based conference 1 1 eee eae 103 Fhonebooks and call lists 2c 4 4 1 p ot p ctewsews dob EER 105 Personal directory colos eb m lb bea ee LAE A UE TREE AA aS 105 Creating a new contact 0 0 eh 105 Editing a cOntach 2eiuelieoRuonl uunc PA RE peau VIPERA uy eee tend 105 Deleting a contact ressis rreren t En Emne hh hn 10
47. 11 Include Return Delete entry Delete when called Delete manually Return Save amp Exit Exit no save Return Phone Display settings Contrast Save amp Exit Exit no save Program keys Press the key to be programmed Normal Unallocated Unallocated Further functions see Label predefined or customised Settings function dependent Shifted Unallocated Unallocated Further functions see Label predefined or customised Settings function dependent Save amp Exit Exit no save gt Page 168 gt Page 70 gt Page 213 gt Page 70 gt Page 214 Key Module if available such as Program keys Key click Options Exit no save Volume Off Low Medium High Keys Keypad only All keys Return Locality Country DE DE Save amp Exit Further countries see Return Language Deutsch Deutsch Further languages see Return Date format dd mm yyyy dd mm yyyy yyyy mm dd mm dd yyyy Return Time format 24 hour gt Page 179 gt Page 179 gt Page 182 gt Page 182 gt Page 180 gt Page 181 gt Page 172 gt Page 171 212 Local user menu 24 hour 12 Hour AM PM Return Save amp Exit Exit no save Security Change user password Current password New user password Confirm
48. 3 gt Page 77 Deflect to DSS 9 gt Page 78 Forwarding call forwarding by type see gt Page 61 Settings Forwarding Favorites Destination 1 to Destination 5 fj gt Page 56 Forward all calls allowed t amp j gt Page 59 to f gt Page 58 Direct destination gt Page 55 Forward on busy allowed 3 gt Page 59 to t amp j gt Page 58 Direct destination gt Page 55 Forward on no reply allowed gt Page 59 to J gt Page 58 Direct destination gt Page 55 No reply delay seconds ty gt Page 60 200 Web interface Alerts Visual alerts ty gt Page 80 Audible alerts 9 gt Page 80 Forwarding party gt Page 68 Handling Allow call waiting gt Page 89 Allow DND amp gt Page 137 Allow busy when dialling t amp j gt Page 99 CTI calls Allow auto answer 7 gt Page 94 Allow beep on auto answer amp j gt Page 94 Allow auto reconnect t amp j gt Page 95 Allow beep on auto reconnect 7 gt Page 95 Connected calls Allow call transfer t amp j gt Page 92 Allow call joining t amp j gt Page 50 Allow exit conferencetsj gt Page 102 Allow hold reminder 9 gt Page 82 Hold reminder delay minutes fy gt Page 83 Hold and hang up t gt Page 82 Allow music on hold t amp j gt Page 85 Allow conferences gt Page 101 Allow secure call alert t j gt Page 178
49. 4 00 00 terminal number 01 sip server 02 sip port 03 sip registrar 04 sip registrar port 05 sip gateway 06 sip transport 07 sip gateway port 08 server features 09 dns results 10 multiline 11 registered lines 12 backup active 13 backup proxy 14 software version 15 display message 16 last restart 17 memory free 18 ip adress 19 subnet mask 20 default route 21 primary dns 22 secondary dns 23 route 1 ip 24 route 1 gateway 3334 192 168 1 240 5060 192 168 1 240 5060 192 168 1 240 UDP 5060 No 5060 No 5060 Yes V3 RO 24 0 SIP 110514 None 2011 05 19T 13 42 02 23131K free 192 168 1 203 255 255 255 0 192 168 1 2 192 168 1 105 192 168 1 2 None 196 Call recording 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 route 1 mask route 2 ip route 2 gateway route 2 mask mac address discovery mode dhcp reuse lan port type pc port status pc port type pc port autoMDIX vlan id qos layer 2 qos layer 2 voice qos layer 2 signalling qos layer 2 default qos layer 3 qos layer 3 voice qos layer 3 signalling Ildp med operation None None None None 0001e32c680c Manual No 0 None No None Yes 13 Web interface 197 Web interface General You can configure a number of settings for your phone via the web interface Communication is via a secure HTTPS connecti
50. 4 Conference 25 Headset 26 Do not disturb 27 Group pickup 28 Repertory dial 29 Feature toggle 30 Show phone screen 31 Mobility 32 Directed pickup 33 Release 34 Callback 35 Cancel callbacks 36 Consultation 37 Call Waiting toggle 38 Immediate ring 39 PreView 40 Call recording 41 Built in fwd 42 Personal directory 43 Pause callbacks 44 Resume callbacks 45 Corporate directory 46 70 Programmable keys i H K o m Settings User if nec P Phone Program keys Programming a key You can also configure this setting via the web interface gt Page 197 Starting programming Directly via the key Hold down the programmable key you want to assign a function to until the pro gramming prompt is displayed Impe If the prompt is not displayed or a programmed function is not executed then you can only launch key programming via the user menu ask your administrator about the current setting Confirm to begin programming The key illuminates continuously Via the user menu You can also program keys via the user menu Press the key shown Select and confirm the option shown Select and confirm the option shown Enter and confirm the User password Select and confirm the option shown Select and confirm the option shown You are prompted to press the key you wish to program Press the key you want to program until the input field opens The key illumi nates continuously Progra
51. 6 Hold down the programmable key you want to assign a function to until the pro gramming prompt is displayed D If the prompt is not displayed or a programmed function is not executed then you can only launch key programming via the user menu ask your administrator about the current setting Confirm to begin programming The key illuminates continuously You can also configure this setting via the web interface gt Page 197 Select and confirm the option shown to program the first level for instance Select and confirm the option shown Select and confirm the option shown Programmable keys 75 Using programmed keys The use of programmed functions depends on the phone s status The relevant display appears once you have pressed a key Example 1 Calling saved number Prerequisite The idle menu is displayed on the graphic display Press key for stored contact Connection setup is shown in the display Example 2 Call Waiting toggle Activating deactivating You can press a key to activate or deactivate call waiting functionality even dur ing a call The perquisite for this is that a second call is permitted gt Page 89 By default a second call is permitted Press the Call Waiting toggle key The key goes out The second call function is deactivated The call is rejected or forwarded Example 3 Immediate ring This function allows you to switch the preset delay gt Page 130 on and off for all
52. 6 Deleting all contacts llilllieeeeeeleee m ms 106 Searching for a contact eree horrere EE ee eee eens 107 Corporate directory ita cdaali eae dda bate Pha Sete Rum e cxx md dae Ghee ed es 108 Searching for a contact 0 0 cc ee 108 Enhanced editing functions in the phonebook llle 109 QUICK SEILO DNO 110 Calllisls i2 eddie tace RS NIDPRS PARED bee vdd bale et ee ie 112 BEER 112 Delete all entries sess ruriri en emani iea a hl hs hh ha 112 agen 113 Contents Making calls with multiple lines llus 116 INCOMING calS 222m Ree TA E Ped uera d Ned gud rec idi 116 Accepting calls for the primary line llli 116 Accepting calls for secondary lines liliis 116 MAKING CANS n P 117 Manual trunk SeiZule icici eel eee aa ede ed ee ee Rue D ene eee 117 Automatic trunk seizure lisse rre 117 Dialling the last dialled number lsiisseele RII 118 Forwarding calls for primary line 0 6 0 8A 118 During calls 22212 aed or ERR RU EE UPP T RAN Ligoaktnbduinbd udi 119 Making and receiving calls on a single line llli 119 Making and receiving calls with multiple lines llle 119 Putting aline on hold eR RI uh 120 Lines with hot or warm line function liliis 121 Gonfiecting aon ce Gea ee ee RR RR MAU e aud Eten didit Re 122 Direct station selection Keys l llsiieleeee RI Ih 123 Calling a station
53. 97 Press the key shown Select and confirm the option shown Confirm the option shown Enter and confirm the user password Select and confirm the option shown Confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Basic functions 53 M Call Log 998324 01 014 Calling back missed calls Calls received while you are absent are indicated by a message on the idle dis play gt Page 24 The function key also illuminates if administrator has set the option to do this Missed calls are logged in the missed calls list This list provides information on the missed call and lets you call back the number directly call lists gt Page 27 Missed calls are not saved and displayed if the call journal is disabled gt Page 113 Only the calls missed on your primary line are logged on multi line tele IE phones gt Page 13 Press the key shown Select and confirm the option shown Select and confirm the option shown Select and confirm the entry you want Confirm the option shown The phone number associated with the entry is dialled 54 Call forwarding Call forwarding Depending on the settings made by administrator standard call forwarding may be configured for the phone or alternatively a call forwarding by call type that is supported by OpenScape Voice gt Page 61 Standard call forwarding You can
54. E On multi line telephones the full scope of OpenScape Voice functions is only available for the primary line Feature toggle key Hunt group You can pick a programmable key and program it as a feature toggle key for ac tivating the make line busy and stop hunt functions You can then use the programmable key to activate or deactivate the relevant OpenScape Voice function on the server for this phone You can only program first level programmable keys because those linked to LEDs are used to display the function status as either on LED on or off LED off The LED indicates the status of the function on the server and can therefore change without any of the programmable keys being pressed Example Switching between Line busy and Line free see also gt Page 152 Prerequisite Your administrator configured a programmable key with the function Busy make line busy for the hunt group Press the programmable key the key lights up Press the illuminated programmable key once again to release the line the keys stops illuminating Whispering You can configure a feature toggle key for the whisper function gt Page 72 in order to communicate unnoticed with the first internal caller when muted silent monitoring is activated gt Page 158 Prerequisite Your administrator has configured and activated the whisper function in the system Press the key shown the key lights up Whispering is activated
55. Ip If a connection is temporarily unreachable you will hear a special informa tion tone short tone sequence The fault can be rectified quickly so try again to dial this phone number after an appropriate time 1 Please note the information in relation to the call journal on gt Page 46 44 Basic functions AREE A um K o 4 Q e Redial 1 44 On hook dialling The connection is set up with on hook dialling via the loudspeaker speaker phone mode Press the key shown Enter the station number If nec Correct input using the navigation keys gt Page 18 Press or wait until the dial delay expires see gt Page 97 Confirm represents the last number dialled First enter the number First enter the number The loudspeaker key illuminates when you enter the first digit Enter the station number If nec Correct input using the navigation keys gt Page 18 Confirm or wait until the dial delay expires see gt Page 97 The connection is set up gt If you are using a dial plan and Immediate dialling is set see gt Page 45 dialling is automatically performed as soon as the character string entered matches an entry in the dial plan 1 Please note the information in relation to the call journal on gt Page 46 Basic functions 45 Settings User ll if nec P Configuration Outgoing calls Immediate dialling No 2 es lt 4 4 Save amp E
56. New user password Save amp Exit Exit no save Phone lock Save amp Exit Exit no save Phone lock No Yes Network information Phone address Web address IP address LAN RX LAN TX PC RX PC TX LAN autonegotiated Yes LAN information 10 Mbps full duplex PC autonegotiated Yes PC information Link down Exit no save Diagnostic information gt Page 195 Reset Reset all user data Function key data No Yes Return Back Reset selected user data Cancel gt Page 138 gt Page 141 gt Page 184 gt Page 185 gt Page 76 gt Page 76 Local user menu 213 Key functions Normal You can program the following functions on the Normal of the function keys Unallocated Selected dialilng Repeat dialling Forward all calls Forward no reply Forward busy CF unconditional any CF unconditional int CF unconditional ext CF busy any CF busy int CF busy ext CF no reply any CF no reply int CF no reply ext Ringer off Hold Alternate Blind transfer call Transfer call Deflecting Shift Conference Headset Do not disturb Group pickup Repertory dial Feature toggle Show phone screen Directed pickup Callback Cancel callbacks Consultation Call Waiting toggle Immediate ring PreView Call recording Built in fwd Pause callbacks Resume callbacks 214 Local user menu
57. Phone locked To unlock enter the PIN appears on the screen If the phone is locked unlock it To correct any other problems First contact the relevant administrator If the administrator is unable to correct the problem con tact Customer Service Contact partner in the case of problems Contact your administrator if a fault persists for more than five minutes for example Fixing problems 203 Labeling keys The following options are available for labeling keys of the OpenStage 15 and or OpenStage Key Module 15 with the functions assigned to them or the saved numbers on them Labeling By hand Labeling strips are supplied with your OpenStage 15 and OpenStage Key Module 15 Note the function or name in the white field on the strip and insert the strip on your OpenStage 15 or OpenStage Key Module 15 With a computer via the Internet You can find the online labeling tool together with the user interface at http wiki unify com wiki Key Labelling Tool Select the appropriate key labeling tool in your language You can use the tool online via the browser or you can download it for local use 204 Local user menu Local user menu Opening the user menu on the phone To open the user menu press the key Under Settings select the User menu option You are prompted to enter the User password gt Page 138 Confirm this with OK The options of the user menu are available User menu display The majority
58. Ringtone off Silent Nothing Nothing in Handset Nothing Beep Connection Handset Handset Beep Beep Open listening Handset and loudspeaker Handset and loudspeak er Open listening Beep Beep Loudspeaker Loudspeaker Speakerphone Beep Beep mode Loudspeaker Loudspeaker The volume settings can be found from gt Page 173 Further administrator settings for group calls The group call can be picked up both by lifting the handset and via the Pickup call menu option The group call be picked up via the Pickup call menu option but not by just lifting the handset A key is programmed for call pickup Open a pop up menu with the Call pickup key when a group call is waiting 40 Basic functions Pickup call Y or 7 or l Ignore 6 Picking up a group call with the call pickup key Prerequisite The Call pickup key is configured Your administrator have set up the group call such that it is only displayed through flashing of the Call pickup key The phone can also ring when idle A group call is waiting The Call pickup key flashes The group call is not shown on the display Press the key with the Call pickup function The group call is now shown on the display with Pickup Caller for Party The pop up menu opens Picking up a group call immediately via the pop up menu Prerequisite Your administrator has set up the group call such that it will be shown immediately on the dis
59. S keys You can use a DSS key to call an internal station directly pick up calls for this station or forward calls directly to it Calling a station directly You cannot use DSS if the user is on another call flashing LED Calling from the idle menu Press the relevant DSS key The key lights up and a connection is established D administrator can configure the DSS key so that the connection is also es tablished when the DSS station has activated do not disturb or call for warding Consultation with the DSS station Prerequisite You are conducting a call and administrator has configured the DSS key for consultation Hm Press the relevant DSS key for the consultation The key lights up and a connec tion is established If the station answers you can toggle transfer the first call or initiate a conference D If administrator has configured transfer instead of consultation you can only transfer the current call to the DSS station 124 Making calls with multiple lines Reject Call pickup You can pick up calls for another DSS station If a call is waiting on their line the LED flashes Indirect pickup Prerequisite The auto answer function must be deactivated gt Page 94 Press the DSS key The call is routed to your primary line and rings Lift the handset or press speakerphone key You are connected with the other party Rejecting a call Prerequisite administrator must activate the reject optio
60. Scape Voice functions oY i Muted silent monitoring Station A and B are on a call You want to monitor the call but so that neither station notices Your phone internal station A Ay lt zo y internal or external station B You can hear station but cannot talk to him because he cannot hear you You can hear station B but cannot talk to him because he cannot hear you Station A and B can hear and speak to each other You can communicate unnoticed with station A if you have enabled whispering Lift the handset Enter the code for muted silent monitoring and the destination number for station A see code table gt Page 163 You are connected to the call and can listen unnoticed You can enable the whisper function using a feature toggle key in order to communicate unnoticed with the internal station A without station B hearing The whisper key must be configured Page 147 Press the whisper key the key lights up You can communicate unnoticed with station A Press the illuminated key once again to disable whispering the key stops illuminating End the silent monitoring unnoticed by replacing the handset OpenScape Voice functions 159 One way Intercom and Two way Intercom function With One way Intercom or Two way Intercom the loudspeaker or speakerphone function of a destination phone is activated automatically when the connection is established Use of thes
61. UNIF S 5 enterprise EET I as OpenStage 15 15G SIP OpenScape Voice User Guide A31003 S2030 U 104 3 7619 u n F I your enterprise Our Quality and Environmental Management Systems are implemented according to the requirements of the ISO9001 and 18014001 standards and are certified by an external certification company Copyright Unify GmbH amp Co KG 06 2015 Hofmannstr 63 81379 Munich Germany All rights reserved Reference No A31003 S2030 U104 3 7619 The information provided in this document contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract Availability and technical specifications are subject to change without notice Unify OpenScape OpenStage and HiPath are registered trademarks of Unify GmbH amp Co KG All other company brand product and service names are trademarks or registered trademarks of their respective holders unify com Important information Important information AN For safety reasons the telephone should only be supplied with power using the original power supply unit Part number L30250 F600 C 14x x 1 EU 2 US 3 UK or ina LAN with PoE Power over Ethernet which complies with the IEEE 802 3af
62. a aE ehh hk hn hn 28 User setings xS exer ru unum oe bold Pa ER Eu ME XU MAX ee KR GER E 29 Adimihistratior 4 5 24 2224 4b ane bo bad dada de eta ahah eed Add Re aed Rega Pe Y Ead 31 Control and monitoring function 0 0 0 ee 31 Contents Basie TUNCUONS 2 4 nt EEG 3p 4E IRR REGATOISZdS 32 Secure voice transmission 0 00 eee 32 Emergency mode 0 0c e cece ete hh hh hs 32 D anpg ue MT 32 Answering a call via the handset 0 0 cee eh 33 Answering a call via the loudspeaker Speakerphone mode 2 2005 33 Directed pickup l lililsllslsslllllle 34 Accept call x2 eem ERRARE aree CUR ea Oe Dae Seas RECO Dead mit gena 34 Picking up the held call sy crssnersrrererren rrara eau RII hh 35 Switching from handset to speakerphone mode 000000 eee eee eee eee 36 Switching from speakerphone mode to the handset 00000 cece eee 37 Open listening sre rem a eel boe DN ee ae E Eee EORR A 37 Activating deactivating the microphone lssslseeeeee rn 38 Ending a call 2 2 1e EL IRR eei dea a RS eher da LR reu Gade tee 38 Group call eim dcn DELLI Im NS IE CE M cr ae TUE 39 Listening to voicemail osei rires daien eaa E a e ha 41 Call control 2nd alert essre rers eissrerer m m en 42 Two calls simultaneously 0 0 0 eee ae 42 During dialling yesss ati EEEE RR IR n 42 Making cala 23 4050 i ev da ale Sadia eee ed vais e phe Gayoso Ghd E RIA T en oda d
63. a lower Impact Level sslsleee nh 165 Accepting a call te para PEGA a MR DERE ae ee a nda 165 Answering forwarded calls lliillseelee es 165 Accepting a second call 0 00 cee eene 165 Calls to a lower Impact Level 00 00 cece eh 166 Off hook dialling llle RR H3 166 Forwarding a call with a lower IL anuau II 166 Conducting a call with a lower ImapctLevel llle 167 Conducting a call eee 222i nd dene ere d Save unas uere Pace beat ead 167 Holdirig a call feces R226 bale i Rem ere ERE dd ERRENA 167 jc T 167 Reconnectlng 2 rust et ere ase are ncm de er etr alata Ba E ada iH e a 167 We Alans eee Sard Dh ee ke ee he eee oad nos ETT 167 10 Contents Individual phone configuration Less 168 Display ee dad ai bc 1 Rib3ee 2X bate eh he deed fide P videsis 168 Setting contrast sas srra Es raS AESKA ARERR ellen 168 Date and ME o ccris m 169 Setting the TIMES i a ova debe ok EE coeds E EE E rie den E eae ed a 169 Setting the Cate 22cs ccc0c a0d eat dae keel gacn e Run eat daa ne hes 169 Setting daylight saving time 2 tee 170 Automatic daylight saving time 0 te eae 171 Time display toma enseres rara eia Preke EERE ee hn 171 Date display format iat te eae e RR Leni ha CEA ERR ea RET 172 nore Ex 173 Moles uci ucro Rep eese ene VR pha eor Re eed gri RR cane E ire ae aca XH pn e ee ee 173 lup EP 174 Special riligtorigs
64. a partner with a lower IL this will be displayed when the con nection is being established Off hook dialling Lift the handset Enter the phone number In the pop up menu Confirm or wait until the dial delay expires see gt Page 97 In the pop up menu Confirm the option shown The connection is set up A special icon and the advisory Lower IL are shown on the display Impe You can also set up the connection with on hook dialling via the loud speaker speakerphone mode or via a connected headset Forwarding a call with a lower IL If you are forwarding a partner with a lower IL to a partner with a higher IL this will be displayed when the connection is being established Prerequisite The Deflect function is approved by the administrator A call with a lower IL rings Select and confirm the option shown Enter the phone number and confirm The connection is set up A special icon the forwarding icon and the advisory Lower IL are shown on the display 1 Please note the information in relation to the call journal on gt Page 46 Impact levels 167 Retrieve held call Conducting a call with a lower Imapct Level If you have answered a call with a lower IL this will be documented on the dis play Conducting a call You are connected with the partner from a lower IL zone The advisory Lower IL is displayed in the first call line immediately following the special icon Holding a call
65. able for selec tion Alternate see Page 48 Complete transfer see Page 50 Conference see gt Page 100 Blind transfer see Page 91 Hold see gt Page 81 put on hold and retrieve second and first call successively gt Page 49 Consultation call from second call If the second call is your active call you can initiate a consultation call from it Prerequisite The administrator must have approved the consultation in the second call From a consultation call in the second call you can initiate a conference toggle between the second call and a consultation call put on hold and retrieve second and first call successively Page 49 transfer a call disconnect the calls again During a consultation in the second call the first call is parked and can only be unparked when the consultation or second call ends or these calls were con nected Disconnecting the second call Select and confirm the option shown in the second call s context menu The call to this station is disconnected and the call to the first station is reconnected Ending the second call by hanging up If you or the second call partner hangs up you will be prompted to retrieve the first call again if Hold and hang up is disabled gt Page 84 Otherwise the first call will remain on hold until you receive this prompt after a defined time interval Enhanced phone functions 87 Ignore 2 Reject Ignoring second cal
66. activated you can toggle the config ured sensor key to switch call waiting on off gt Page 75 90 Enhanced phone functions Settings User i 3 if nec E unm E L a S Configuration Connected calls Toggle associate No gt es lt lt lt Save amp Exit Toggling associate Set the Toggle associate function to Yes if you want to connect to a second or pickup call by hanging up You can also configure this setting via the web interface gt Page 197 Press the key shown Select and confirm the option shown Select and confirm the option shown Enter and confirm the User password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Enhanced phone functions 91 Blind transfer call S Start transfer 4 Consultation i Complete Xfer 5 Transferring a call You can transfer your current call to another party with or without consultation Blind transfer Prerequisite You are conducting a call The options Allow Call Transfer and Transfer on Ring were selected Page 92 Select and confirm the option shown Enter the phone number of the second party to whom you want to transfer the call You can also select and call a subscriber here from a call list or from one of the two phonebooks gt Page
67. age 18 mailbox key and C menu key The keypad is provided for input of phone numbers codes The navigation keys are used to operate the phone gt Page 18 The programmable sensor keys can be programmed with functions gt Page 69 Getting to know your OpenStage phone 15 Ports on the underside of the phone Power supply unit b if necessary Network switch LALLI E Local cable type d o e e Handset da o iW Properties of your OpenStage 15 OpenStage 15 15 G LCD display 33 x 2 characters Full duplex speakerphone function v v 10 100 Mbps Ethernet switch gt Page 16 c 1000 Mbps Ethernet switch gt Page 16 c Interface for auxiliary device Programmable keys 8 8 Wall mounting Y v 16 Getting to know your OpenStage phone Using network ports more efficiently OpenStage 15 has a built in 10 100 Mbps Ethernet switch OpenStage 15 G has a 1000 Mbps Eth ernet switch This means that you can also connect a PC with a Gigabit LAN connection to the LAN directly via the phone The telephone PC connection option must first be activated on the telephone by administrator Network switch OpenStage 15 15 G Using this connection option saves one network port for each switch used and requires fewer or shorter network cables when arranged correctly OpenStage Manager This program
68. age 83 before the prompt is displayed with arecall to retrieve the call or disconnect You can however retrieve the call or disconnect via the context menu before the defined time expires This function cannot be used on multi line phones Activating deactivating the hold reminder tone You can also configure this setting via the web interface Page 197 Press the key shown Select and confirm the option shown Select and confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Enhanced phone functions 83 Settings if nec p Configuration Connected calls Hold rem delay 3 4 Save amp Exit lt I Setting the hold reminder time Use the Hold reminder function to set the time after which you want to receive an automatic reminder about a held call The minimum value is 3 that is the reminder is output after three minutes The maximum value is 15 minutes Press 0 to deactivate the delay You can also configure this setting via the web interface Page 197 Press the key shown Select and confirm the option shown Select and confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown
69. aker key or lift the handset to set up the call This setting also defines whether or not incoming calls are automatically accepted If the function is active an alert beep sounds when an incoming call is automatically accepted Information on the operation of the configured CTI application can be found in the corresponding user guide You can also configure this setting via the web interface gt Page 197 Prerequisite The option was programmed by your administrator Press the key shown Select and confirm the option shown Select and confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Enhanced phone functions 95 Y Settings User if nec P Configuration Incoming calls CTI calls AutoReconnect beep No S Yes Y Save amp Exit Beep on auto reconnect You can reconnect a held call both via the CTI application and via the phone A beep sounds when you toggle between an active call and a held call when the function is active Prerequisite The option was programmed by your administrator You can also configure this setting via the web interface Page 197 Press the key shown Select and
70. all forwarding 67 Assigning a destination phone number to a call type Prerequisite At least one destination phone number has already been saved em Press the Variable call forwarding key The pop up menu opens Edit call forwarding S Select and confirm the option shown Uncond l Select and confirm the forwarding type here for instance Unconditional L1 Internal Select and confirm the destination call type here for instance Internal lt gt 3336 Select and confirm a previously saved destination lt gt C Internal 3336 The call type is activated and the new destination is displayed m Press the illuminated key to open the call view Activating deactivating call forwarding Prerequisite One or more forwarding destinations are already configured for the relevant call type s and you have configured the key for Variable call for warding see gt Page 74 Press the Variable call forwarding key The pop up menu opens The message Set forward on to is displayed with the last forwarding destination used and you are offered the following options Accept Set a forwarding destination Edit call forwarding Cancel Edit call forwarding S Select and confirm the option shown The list of forwarding types is displayed Unconditional Busy No reply Uncond Select and confirm the option shown e g Unconditional C External 3339 Choose one of the call types offered O
71. and the display on your OpenStage phone displays different con tent to which you can respond intuitively Information on actual events The following icons appear centered on the display when your phone is idle and signal current properties or events Example You missed two calls in your absence Ed 02 You have two new voice messages that you can open by pressing gt Page 27 Your attention will be drawn to events in the second line Explanation You received new voice messages New entries have been added to the call lists Local call forwarding is active Message icon in front of own phone number replaced for example by call forwarding or mobility icon Context menus If an arrow appears beside an entry in the second line a context menu whose options you can select using the navigation keys a or v gt Page 18 The range of functions available is sit uation specific First menu entry selected on callup Consultation Start conference Hold Other menu options Blind transfer call hidden Disconnect Directed pickup Tl Press the key to return to the telephony interface again for example from a call list gt Page 27 To return to the telephony interface again from the Service menu gt Page 28 press the key You can also configure a Show telephone screen function however for both cases see gt Page 69 to return to the telephony interface
72. and country Selecting a language Use this menu option to select the language for operator prompting You can also configure this setting via the web interface gt Page 197 Press the key shown Select and confirm the option shown Select and confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown The language set is displayed Select and confirm to set the required language in our example English Select and confirm the option shown Individual phone configuration 181 You may choose from the following languages Bahasa Indonesia Bahasa Malaysia Brasileiro Catala CeStina Cymraeg Dansk Deutsch 9 Eesti keel 10 English 11 English US 12 Espafiol 13 Frangais 14 Hrvatski 15 Italiano 16 Latvie u Valoda 17 Lietuviu Kalba 18 Magyar 19 Nederlands 20 Norsk 21 Polski 22 Portuguls 23 Romana 24 Slovencina 25 Slovenski Jezik 26 Srpski Jezik 27 Suomi 28 Svenska 29 T rkce 30 EAAnvik 31 BbnrapcKkn 32 MakefouHcku Ja3uk 33 Pyccku 34 Cpncku Je3uk 35 rnx 36 AAG ONOOARWD 18 N Individual phone configuration Country specific settings Adapt your phone settings to suit the relevant country specific conditions for example transmission parameters You can also configure this setting via the web interface gt Page 197 Press the key shown Settings Select and confirm the option shown User S
73. are illustrated dy namically as columns LAN PC autonegotiated Yes No Displays whether the network or PC inter face data transfer rate is set to automatic Yes or manual No LAN PC information 10 100 1000 Mbit s Data transfer rate of the network or PC interface If an interface is not in use Link down is displayed Individual phone configuration 185 Resetting user data The following user specific settings changed via the phone menu or the web in terface can be reset to factory settings Display contrast Language setting Audio settings Volumes Settings Call lists All entries are deleted Programmable keys All personalised programming is deleted see also gt Page 76 Attention All data is reset without a warning tone Initiating the reset Press the key shown until the Menu tab is active User Confirm Y lil if nec 85 Enter and confirm the user password Reset Select and confirm the option shown Reset all user data Select and confirm the option shown The user data is reset to factory settings Cancel To cancel the process 186 Call recording Call recording A central voice recorder is installed in the network for recording calls to which your telephone connects in order to record the current voice traffic The recorder records the entire voice flow of two or more participants You should configure a recording button call recording to simpl
74. as 43 Off hook dlallii ssc 2 rin arse eee eet Idea t Taper oe dae eae eee ee re Rog aan gears 43 On hook diallig 2 2a ilu cem D dade oe uen uerus gegessen s Run s n 44 Immediate dialling lleeeeleeeee RII I hu 45 Dialling using the hot or warm line function llle 45 Redial ess aire TTL 46 Consulting a second party eser rreciarieridts kakr e n 47 Ending a consultation call 0 2 0 ee eh 48 Switching to the held party alternating lllsel ees 48 Putting on hold and retrieving successively or simultaneously 0 005 49 Connecting parties 22 isis osi ee ee eee ee eee ee bia 50 rli Ar DC 51 Requesting callback corrieri 0 0 Rh he 51 Responding to a callback lieleseeseeeee e eee 52 Permitting a callback 1 corsi eke eda sm oh EROR Rn ERR n ae 52 Calling back missed calls llleilleiele RR Ren 53 Call TORNEO sui cer 6p d tb erranei HS eee oe ede Reads 54 Standard call forwarding 0 cee 54 Using call forwarding 0 0 Re I 3h 55 Activate or deactivate immediate forwarding lille esee 55 Saving destination phone numbers for call forwarding 0 00 cee eee ee 56 Copy and insert destination phone numbers 0000 00 e cece eee eee 57 Assign a destination phone number for call forwarding liiis else 58 Activate deactivate call forwarding llle 59 Defining the ring duration before call forwarding on no r
75. ate this setting for the next call as follows Lift the handset Y Enter the code see the table of codes Page 163 Wait until you hear the confirmation tone or announcement fet Dial the phone number of the party you want to contact Caller ID transmission is reactivated after this call Temporarily deactivating anonymous calling for the next call If your administrator suppressed caller ID transmission for your phone you can enable this setting for the next call as follows Lift the handset y Enter the code see the table of codes Page 163 Wait until you hear the confirmation tone or announcement je Dial the phone number of the party you want to contact When you end this call caller ID transmission is suppressed once again for the next call 150 OpenScape Voice functions or oa Y Creating a list for selective calls For call acceptance You can create a list of the phone numbers from which you are willing to accept calls also known as a selection list Your administrator knows how long this list may be in the OpenScape Voice used on site in your facility A connection is set up if a caller s phone number matches a number in the se lection list If there is a match the caller receives a message that the party refuses to accept any calls with this number the call is forwarded to an external phone number Contact your administrator for information on how your OpenSca
76. ation tone IUE The ringer melody is not played in speakerphone mode The telephone rings using the configured call signal the corresponding line key blinks and a pop up menu containing the available information is displayed Privacy security 135 Privacy security Activating and deactivating the ringer Activating and deactivating the ringer permanently or setting to beep If you do not want to be disturbed by the phone ringing for an incoming call you can deactivate the ringer permanently or set it so that you are only advised of a call by a beep every 25 seconds You can also configure the settings while the phone is ringing Hold down the key approx 2 seconds until the Ringer off icon appears on the status bar on the display gt Page 24 The ringtone is deactivated To switch the function off again hold down the key until the Ringer off icon disappears from the status bar on the display You can also switch the function on and off using the option in the idle menu Select and confirm the option shown Setting the ringer to a beep Hold down the key approx 3 seconds until the Beep icon appears on the status bar on the display gt Page 24 You will hear a short beep every 25 seconds for as long as the caller stays on the line To switch the function off again hold down the key until the Beep icon disappears from the status bar on the display Deactivating the ringtone with a key Prerequ
77. bile logon Mobility ID Enter password Logging off from a locked telephone If the telephone is locked it is still possible to log off from the telephone if no PIN is required for logging off The display shows Phone locked Three options are available for selection Benutzer entsperren Mobile logoff Admin entsperren Select and confirm the option shown The logoff procedure begins Logging on at different telephones An attempted login is rejected if the user is already logged on to another phone and Logon with forced logoff is disabled for the mobility user Logging on with forced logoff at a remote phone If the user is already logged on at another phone and the remote phone is busy the logon is rejected If however your administrator enabled Forced logoff during call without setting a time the system does not consider whether or not the remote phone is busy Logon via a key If a program key is configured for Mobility Press the Mobility program key Logon via the context menu Select and confirm the option shown in the idle display context menu 2 Page 23 You are prompted to enter your mobility ID Enter and confirm Mobility ID usually a telephone number You are prompted to enter the password Enter and confirm the user password The following mobility messages appear in the display Logging off elsewhere Validating Registering Downloading user data The logoff is simul
78. call It s primary line is configured as a sec ondary line on your phone This line now has the status busy You can connect to the call by pressing the illuminated key for this line see also gt Page 20 Prerequisite A secondary line is set up on your multi line phone the option to connect to the call is activated for your phone and system based conference is set up for your system gt Page 103 If a preview is set up and activated for the relevant line gt Page 133 you have to press the line key a second time following the preview in order to connect The key of a secondary line illuminates it is busy You want to connect to the call Press the illuminated line key A conference is established You are connected to the parties on the secondary line The key continues to illuminates and the conference is shown on the display D If there is already a conference on the secondary line you are connected to this conference The conference is shown on the display You can now Put the secondary line on hold Leave the conference on the secondary line Make consultation call Accept a second call Alternate between a new call party and a conference on the secondary line Include a call party from a consultation or a second call in the conference Making calls with multiple lines 123 Direct station selection keys Apart from line keys administrator can also configure direct station selection DS
79. can select and confirm it The call is deflected If you did not set a phone number when programming call deflection you are now prompted to enter a destination phone number for call deflection Enter and confirm the destination phone number The call is deflected Permitting call deflection You can also configure this setting via the web interface Page 197 Deflect must be authorised by administrator Press the key shown Select and confirm the option shown Select and confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Confirm Select and confirm the option shown Enter and confirm the phone number to which the station should be deflected D Entering a destination phone number is not mandatory when call deflec tion is active If you want to deflect an incoming call you are prompted to enter a destination phone number if there is none stored 78 Enhanced phone functions Deflect to DSS Yes A Reject 4 Deflecting to a DSS number A call can be deflected to a direct station selection DSS subscriber using the DSS key if the key is configured and the deflect function is activated by your ad ministrator gt Page 125 Information only as set by administrator Yes or No Rejecting a call You can reject an incoming call Prerequisit
80. confirm the option shown Select and confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown 96 Enhanced phone functions or Niels Bohr Dial HHHt Niels Bohr Making calls Dialling with the DDS key You can program frequently used phone numbers on programmable keys gt Page 69 If you press a direct destination selection key briefly the associat ed contact or phone number appears and dialling is initiated Prerequisite A direct destination key is programmed gt Page 69 Press the programmed DDS key Dialling is initiated Calling a subscriber from the local phonebook Press the key shown Confirm the option shown Press the configured key Personal for the local phonebook gt Page 69 Select and confirm the required subscriber Confirm the option shown The phone number associated with the subscriber is dialled Detailed information on the local phonebook and on searching for subscribers can be found from gt Page 105 Calling a subscriber from the corporate directory Prerequisite You have found and selected a subscriber in the corporate direc tory gt Page 108 Confirm the subscriber Confirm the option shown The connection is set up Enhanced
81. d confirm the user password Select and confirm the option shown Select and confirm the option shown Select the required setting standard mode or US mode and confirm Select and confirm the option shown Individual phone configuration 177 Settings Vi im User nm n L a S if nec E Audio Special ringtones Internal call Available Yes Ringtone type ABC wav Special ringtones You can assign a special individual ringtone to the following incoming calls and events in order to differentiate more easily between them Internal External Recall e g callback Emergency Special 1 Special 2 Special 3 Prerequisite administrator has activated and assigned the special ringtones You can also configure this setting via the WBM interface Page 197 Press the key shown Select and confirm the option shown Confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown The setting is made in the same way for all types The setting for Internal call is described below by way of example Select and confirm the option shown Yes indicates that the special ringtone has been activated Select and confirm the option shown Select the required ringtone file or pattern You will hear the associated ringer melody Confirm the current ringtone file 1 The phone displays the current setting
82. d in order to display call lists gt Page 113 The call journal must also be activated for the customary last number redial function If the call journal is not activated you are simply shown the voicemail selection when you press the key Each call list may contain up to 30 entries Once this limit is reached the oldest entry in the log is deleted Multiple calls from the same number are only listed once The following data is saved e g for missed calls Phone number name depending on available data Number of call attempts The time of the last call attempt from each user listed if made on the current day otherwise the date of the last call attempt The administrator may have made special settings for missed calls To indicate new missed calls the LED on the key flashes and you are shown a message on the display or you may simply receive a message on the display Missed calls are not signalled if the call journal is disabled Page 113 Entries can only be saved if the caller ID is displayed as a name number or both If the caller ID is not transferred the call is saved as Unknown You can delete all the entries in the respective call list 2 Page 112 After selecting an entry you can dial it immediately by confirming gt Page 97 28 Getting to know your OpenStage phone Additional notes on call lists Note the setting options for voicemail gt Page 41 and have the possible c
83. ded immediately to the as signed secretary and answered there Accepting calls at the secretary phone An incoming call for Executive 1 rings at the assigned Secretary 1 The line key of the Secretary 1 phone flashes D The Secretary 1 direct station selection key on the Executive 1 phone also flashes Press the line key to answer the call The station answers The line key flashes rapidly Impe The Secretary 1 direct station selection key on the Executive 1 phone illuminates Early call pickup by Executive 1 An incoming call for Executive 1 rings on Secretary 1 The Secretary 1 di rect station selection key on the Executive 1 phone flashes The Secretary 1 has not yet answered the call Before the call is forwarded to Secretary 2 Ex ecutive 1 picks up the call early Press the Secretary 1 direct station selection key on the Executive 1 key to answer the call Impe If for example a call for Executive 2 on Secretary 2 is not answered Secretary 1 or Executive 1 can pick up the call early 128 Making calls with multiple lines Complete transfer 7 or LD or LD Forward to Secretary 2 An incoming call for Executive 1 rings at the assigned Secretary 1 The call is not answered After a specified period the call is forwarded to Secretary 2 The line key of the Secretary 2 flashes and it rings Press the line key on the Secretary 2 phone to a
84. dified via the web interface Page 197 Press the key shown Select and confirm the option shown Select and confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Enter the current password at least six characters text entry see gt Page 21 and confirm your entry Select and confirm the option shown Enter a new password at least six characters and confirm text entry see gt Page 21 Select and confirm the option shown Enter the new password again and confirm with OK Select and confirm the option shown 14 eo Privacy security Settings if nec p Security Change user password Current password i New user password Confirm new user password Pitty H q inn Save amp Exit lt I Deactivating the user password You can deactivate the phone s password prompt if a password has already been configured Ip The deactivation of the password prompt does not affect the web interface gt Page 197 or CTI applications that use a password prompt As long as the user password is deactivated you do not have access to user settings via the web interface If you deactivate the user password you are not able to lock the phone gt Page 141 and the user menu is not password protected Press the key shown Select and confirm the option shown Sel
85. ding here for instance No reply 1 s Select and confirm the option shown Both types of call forwarding now have the same destination phone number The call forwarding type No reply 1 s is automatically activated 58 Call forwarding Edit call forwarding v O Uncond 3339 3336 V Uncond I 3336 3 z 4 Assign a destination phone number for call forwarding Prerequisite At least one destination phone number has already been saved Press the Variable call forwarding key The pop up menu opens The message Set forward on to is displayed with the last forwarding destination used and you are offered the following options Accept Set a forwarding destination Edit call forwarding Cancel Select and confirm within three seconds Select and confirm type of forwarding here for instance Unconditional Select and confirm a saved destination Call forwarding is activated and the new destination is displayed Press the illuminated key to open the call display If All calls was activated the forwarding destination is displayed with the forwarding symbol and the Variable call forwarding key illuminates The Busy and No reply 1 s types of call for warding are not displayed Call forwarding 59 Edit call forwarding O Uncond 3339 4 Turn on Y Activate deactivate call forwarding Prerequisite There is already a forwarding destination configured for the
86. e Number accordingly Select and confirm to save the phonebook entry Editing a contact You can edit contacts more conveniently via the web interface Page 197 Press the key shown Confirm to open the local phonebook Select and confirm the relevant entry Select and confirm the option shown Select and confirm the Last name field for example Change and confirm Select and confirm the option shown 10 O Phonebooks and call lists Deleting a contact You can delete contacts more conveniently via the web interface gt Page 197 v lil Press the key shown Personal Confirm to open the local phonebook Niels Bohr Select and confirm the relevant entry Delete Select and confirm the option shown Delete Confirm the option shown o Cancel Select and confirm to cancel the process Deleting all contacts You can delete contacts more conveniently via the web interface gt Page 197 Y lil Press the key shown Personal Confirm to open the local phonebook Delete all Select and confirm the option shown Delete all entries Confirm the option shown o Cancel Select and confirm to cancel the process Phonebooks and call lists 107 Personal Angela Merkel Y I Kirsch Erika Kramer Elisabeth Searching for a contact Press the key shown Confirm to open the local phonebook The last entry used is displayed on the screen Enter the initial
87. e An incoming call is displayed or signalled Reject must be au thorised by administrator Select and confirm the option shown The caller hears a busy signal D If the rejected caller s phone number is transmitted it is saved in the call list You can then call this party back at a later time Enhanced phone functions 79 Configuring call forwarding Ip You can also enter the call forwarding settings via the Forwarding key gt Page 55 You can also configure this setting via the web interface Page 197 Press the key shown Settings Select and confirm the option shown User Select and confirm the option shown if nec Enter and confirm the user password Configuration Select and confirm the option shown Incoming calls Select and confirm the option shown Forwarding Select and confirm the option shown Configuring forwarding Settings Select and confirm the option shown For a description of the settings refer to section Standard call forwarding gt Page 54 or Call forwarding by call type gt Page 61 80 Enhanced phone functions V E Settings if nec p Configuration Incoming calls Forwarding D E 77 P Visual alerts No Yes Y Or Audible alerts No 4 E n lt o Forwarding station Display last t Save amp Exit Setting alerts Use the Call forward alerts menu to enable and disable visual and audible alerts for ca
88. e 192 Your call is paused and reconnected during the recording 000 eee ee eae 192 Setting up a conference during recording 0 0 e eee eee 193 Adding conference participants 00 0c cee tees 193 Your call is included in a conference during the recording 0 e0 eee eae 194 Putting a line on hold manually during the recording llle eee 194 Diagnostic informatoM eas rere da ener e m rh 195 Contents 11 Wep ADIPE BOR as cu ASAE S OOD DEES ERE EE Oe ESS 197 General eld plur REP ie lad deal ERE VE E mae ee a Gee deat ed s 197 Calling up the web interface 0 2 0 ete 197 Administrator Pages 0 0 00 ee eee hh hne 197 USE paS eos era LE 198 User mer vite de dae da aa ek a a EPA Gg Sad EU d 199 FIXING BIODIBITIS estes tes cd4 bce SR ERA RARE SIE 2x2 202 Caring for your telephone oera rengana aE hr 202 Troubleshooting r rosis unntas TENENTE EREEREER EER EENES 202 Contact partner in the case of problems 000 00 ee eee eee eee eee 202 Labeling Keys ue ee ee nd e e x e dire ute RR ed e RR d dre pe Rn Be RR gun 203 Local user menu llle nn 204 Opening the user menu on the phone lllllllsllllllll les 204 User menu display ilu lex ems deem Rr IMPERARE P E capud 204 Key furictlornis osos rp EHE Me mec de ae Re e Po e eR Rm OE ARR RA t d 213 12 General information General information About this manual This document contain
89. e Rad weet ba bad et ee ee hee ee 151 PCCOPUNG mL C T PP E ea as Re casa aed Se Ade eRe scat 151 Using abbreviated dialling 0 2 0 see 151 Call ACHING EUR P 151 Hunt group functions lul llegue MG ae baad Rud RU SR EUN 152 Making a line busy e ess ieai rE EnA EA ENEE E EE a RR m ms 152 Marking the last line in the hunt group chain liliis 153 Vt TT 154 Serlal call 2 i2 2 5 edad gs ignc mee 4 gan Goda li wed Poenis bia Ru d 154 alb MED IT UXT 155 Parking a call 2 2 rera prone dee es Ee e dore c ere pedi ed ee 156 CANN rndc T pcc 156 Uriparkirig 25 3x i eaae aE eges buoni d duni CPG Au n edere 156 Silent Monitoring iilsseeeseee RR me mms 157 Active silent monitoring lille RR I e 157 Muted silent monitoring erson nna o a RII en 158 One way Intercom and Two way Intercom function 0 0 0 0 ee 159 One way Intercom 1 6 eee ae 160 Two way Intercom 0 2 06 eee hh 160 Announcing the local phone number 00 00 cece ee eae 161 Dialling the last caller 2 22 mliies eed modem rm dor eda a hide as 161 Retrieving and dialling the last answered caller llli leise 161 Retrieving and dialling the phone number of the last caller dialled 161 Picking up out of hours calls 2s Rh 162 Code table for OpenScape Voice functions 0 nnana aaan eens 163 WNPACTIOVES auae FOF OUR CHEER des ae EEK 24b 164 Answering a call with
90. e functions is conceivable for example between an executive and secretary or between a doctor and receptionist Possible functions include One way Intercom with variable input of member number to a saved member number Two way Intercom with variable input of member number to a saved member number Prerequisites The team member belongs to the same collective group as you and has like wise been assigned a member number The team member s phone has a loudspeaker One way Intercom and or a speakerphone function Two way Intercom Automatic answering is activated for the team member The team member s phone is idle The member numbers of the callers are known for the One way Intercom and Two way Intercom functions You can cancel One way Intercom or Two way Intercom by replacing the hand set or during a consultation resume the held call Two way Intercom connections can be established from the following states n idle status During manual call holding n a consultation D Functions such as call forwarding or do not disturb are temporarily dis abled on the destination caller s phone by the One way Intercom and Two way Intercom functions 160 OpenScape Voice functions Y mm Y m One way Intercom From your phone you can directly call any team member whose telephone has a loudspeaker One way Intercom with variable input of member number Li
91. e the key to activate the Do not disturb function during a call or deactivate it when an incoming call is being signalled Enabling do not disturb via the idle menu Select and confirm the option shown in the idle menu The Do not disturb icon appears Page 24 Select and confirm the option shown The do not disturb icon is deleted Privacy security 137 Allowing Do not disturb You can also configure this setting via the web interface gt Page 197 Vv l Press the key shown Settings Select and confirm the option shown User Select and confirm the option shown if nec Bs Enter and confirm the user password Configuration Select and confirm the option shown Incoming calls Select and confirm the option shown Handling Select and confirm the option shown 4 Allow DND No Select and confirm the option shown Select and confirm the option shown Save amp Exit Select and confirm the option shown E n lt lt 4 138 Privacy security Security User password Your User password protects your individual configurations including your lan guage settings You can also use the User password to lock your telephone gt Page 141 The administrator may have configured the following settings The password is deactivated You do not have the option of configuring user settings The message Password is disabled is displayed The password is temporarily blocked You do not have the op
92. econd party while a call is in progress The connection to the first party is on hold Prerequisite You are conducting a call Confirm Start conference Select and confirm the option shown in the context menu for the call connection when you intend to set up a conference with the new participant You can also use an already configured Conference key in this instance Enter and confirm the second party s phone number D If you want to use a call list or one of the phonebooks for the consultation call select Hold instead of Consult in the context menu and or press the Hold key and then open a required call list gt Page 97 or one of the phonebooks gt Page 105 gt Page 108 Alternatively you can also open a call list or a phonebook without using the Consult or Hold functions the active call is automatically placed on Hold 48 Basic functions Disconnect amp return Retrieve held call Alternate Disconnect amp return 4 gt Ending a consultation call You end the consultation Select and confirm the option shown The consultation call is disconnected The call with the first party is resumed The second party hangs up If the second call partner hangs up you will be prompted to retrieve the first call again if Hold and hang up is disabled gt Page 84 Otherwise the first call will remain on hold until you receive this prompt after a defined time interval Confirm the
93. ect and confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Enter the current password at least six characters text entry see gt Page 21 and confirm your entry Select and confirm the option shown Enter six zeros 000000 to deactivate the password Confirm entry at least 6 characters text entry see gt Page 21 Select and confirm the option shown Enter six zeros 000000 to deactivate the password for text input see gt Page 21 and confirm Select and confirm the option shown Privacy security 141 Confirm lock ii M l Settings User Security Phone lock 4 Phone lock No x n 4 lt lt Save amp Exit Phone locking You can lock your phone to protect it against unauthorised access In this way no one can make calls or change your user settings unless they know your user password If an emergency number has been entered on the phone by administrator emergency call is then offered as an option on the display when the lock is ac tivated You can also enter the emergency number via the keypad n You can only lock the phone if you set a user password gt Page 138 The password for this must not be the default setting 000000 Check if necessary whether the telephone lock function has been activat ed for you by administrator
94. ed as a second call see gt Page 86 During dialling D Note that when you set up call control the Busy when dialling gt Page 99 function will be disabled The exception is if you dial a number during a Consult gt Page 47 Prerequisite The 2nd alert key is set up and call waiting is permitted gt Page 89 You receive a call while you are dialling You hear an alerting tone and the call control key flashes Press the flashing 2nd alert key Dialling is interrupted The caller s information is displayed and you have the following options Accept Reject Deflect Basic functions 43 Y Redial 1 z Making calls D If you selected the option Busy When Dialling gt Page 99 you will not be interrupted by an incoming call In this case the caller hears the busy sig nal You can also use enhanced functions such as call lists or the personal or cor porate directory in order to call a subscriber Page 96 Off hook dialling Lift the handset Enter the station number If nec Correct input using the navigation keys 2 Page 18 Confirm or wait until the dial delay expires see gt Page 97 Confirm represents the last number dialled The connection is set up D If you are using a dial plan and Immediate dialling is set see Page 45 dialling is automatically performed as soon as the character string entered matches an entry in the dial plan
95. elect and confirm the option shown if nec Bs Enter and confirm the user password Locality Select and confirm the option shown Country Germany 4 Select and confirm the option shown The country set is displayed United States Select and confirm to set the country here US for instance 4 Save amp Exit Select and confirm the option shown You may choose from the following countries 1 Argentina AR 20 Luxembourg LU 2 Australia AT 21 Mexico MX 3 Austria AU 22 Netherlands NL 4 Belgium BE 23 New Zealand NZ 5 Brazil BR 24 Norway NO 6 Canada CA 25 Poland PL 7 China CN 26 Portugal PT 8 Chile CL 27 Russian Federation RU 9 Croatia HR 28 Singapore SG 10 Czech Republic CZ 29 Slovakia SK 11 Denmark DK 30 South Africa ZA 12 Finland FI 31 Spain ES 13 France FR 32 Sweden SE 14 Germany DE 33 Switzerland CH 15 Hungary HU 34 Thailand TH 16 India IN 35 Turkey TR 17 lreland IE 36 United Kingdom GB 18 Italy IT 37 United States US 19 Japan JP 38 Vietnam VN 1 The phone displays the current setting Individual phone configuration 183 Settings User i if nec ie Configuration Connected calls Lower IL alert S Save amp exit Alarm on changing the Impact Level If a call switches from a higher to a lower Impact Level this will be indicated by the pop up text Lower IL change You can also configure this setting via the WBM interface gt Page 197 Press the key shown Select and
96. ence Guide contains quick and reliable explanations of frequently used functions Symbols used in the manual Settings Operations and settings that can be made both at the phone and over the web interface are indi cated by an icon and page reference yj isareference to an operation or setting performed directly on the phone is a reference to an operation or setting performed via the Web interface General information 13 Service Our service department can only help you if you experience problems or defects with the gt phone Should you have any questions regarding operation your specialist retailer or network ad ministrator will gladly help you For queries regarding connection of the telephone please contact your network provider If you experience problems or defects with the phone please dial the service number for your country Intended use The OpenStage phone is a desktop unit designed for voice transmission and for connection to the LAN It can also be used as a workstation device Any other use is regarded as unauthorised Telephone type The phone name data can be found on the name plate on the base of the device The exact prod uct name and serial number are specified here Specific details concerning your communications platform can be obtained from your service technician Please have this information ready when you contact our service department regarding faults or problems with the product
97. entries that match this condition you can now skip to the first corresponding entry by entering the initial letter of the last name D Please consult your service personal to establish whether an additional field has been added to the template for the corporate directory and which search field it has been assigned to Note that a traditional quick search will return unintended results in this case 11 N Phonebooks and call lists Call Log Niels Bohr 13 22 M Call Log Dialled Delete All Call lists For a detailed description of the different call lists see gt Page 27 The function must be activated in order to view and manage call lists gt Page 113 otherwise the menu option Call Log is not offered Dial entry Press the key shown Select and confirm the option shown For instance select and confirm the list of missed calls The list is sorted chronologically with the most recent caller first You can use the Navigator keys to browse through the list Select and confirm the appropriate list entry The phone number is dialled Delete all entries Press the key shown Select and confirm the option shown For instance select and confirm the list of dialled numbers Select and confirm the option shown All entries in the list displayed are deleted Phonebooks and call lists 113 Settings V i E User if nec Cadi Configuration Call logging General
98. eply llle 60 Call forwarding by call type 1 eR Ren 61 Forwarding Mense ricreare ee ee ac nce P ee a Re d 61 Using call forwarding 0 0 cece RI n 62 Activating or deactivating immediate call forwarding llle 62 Saving destination phone numbers for call forwarding llis 63 Preconfiguring or changing destination phone numbers 2 00 20055 65 Copying and pasting destination phone numbers liliis 65 Assigning a destination phone number to a calltype lille eere 67 Activating deactivating call forwarding llli 67 Call forwarding chain sesca rieresis ceiver eri do Nerina m mh 68 Contents 7 Programmable K6UB sias sdsccbu E PEERS EE A4 EXE S 69 List of available functions lliilseeeee e TARE ERRA 69 Programming a Key lllseeeeeee ete 70 Starting programming serisini iau e m e mrs 70 Beginning programming carer rener ire en e hn 71 Programming enhanced functions 0 0 ee eee 71 Repertory dial 2 2 hh he 71 Feature toggle ers seem pe be dea p Rom nn EUR RR E Rome d ae ee E 72 Configuring a fixed forwarding key llis eh 73 Configuring a variable call forwarding Key 74 Using programmed keys ssslssseeeeee hh 75 Example 1 Calling saved number s a sssaaa cee eh 75 Example 2 Call Waiting toggle Activating deactivating 00 cece eee 75 Example 3 Immediate ring 00
99. erphone mode is active Adjust the call volume while speakerphone mode is active The ideal distance between the user and the phone in speakerphone mode is about 50 cm Directed pickup You can pick up a call signalled at an absent coworker s phone If a colleague has placed a call on hold on their multi line phone you can also pick up this call Accept call Prerequisite You know the coworker s internal phone number and the function is configured for you in OpenScape Voice A coworker s phone rings Select and confirm the option shown in the idle phone s context menu Lift the handset Press the key shown Select and confirm the option shown Enter and confirm the relevant phone s internal number You are connected to the calling party either via the handset or in speakerphone mode Basic functions 35 Directed pickup 6 Or Pad or Directed pickup S Picking up the held call Prerequisite Your colleague has placed a call on hold on their multiline phone gt Page 120 You know the coworker s internal phone number and the function is configured for you in OpenScape Voice Select and confirm the option shown in the idle phone s context menu Lift the handset Press the key shown Select and confirm the option shown Enter and confirm the relevant phone s internal number You are connected to your colleague s held call either via the handset or in speakerphone mode 36 Basic functions Lo
100. es o E4 You can configure up to five destination phone numbers for call forwarding These destination phone numbers can then be assigned different forwarding conditions O Uncond I Select and confirm type of forwarding here for instance Unconditional Edit favorites Select and confirm the option shown 4 Destination 1 E g select and confirm first destination Enter edit and confirm the destination phone number If necessary define additional destination phone numbers Save amp Exit Select and confirm the option shown lt I Call forwarding 57 Edit call forwarding a L1 Uncond 3339 Copy L No reply 1 s 4 Paste a VI No reply 1 s 3339 4 Copy and insert destination phone numbers The current destination phone number for a call forwarding type is copied For example the current destination phone number for All calls should also become the current destination phone number for No reply Prerequisite You have configured the key for Variable call forwarding see 2 Page 74 Press the Variable call forwarding key The pop up menu opens Select and confirm within three seconds Three types of call forwarding are offered in the settings menu Unconditional Busy No reply 1 s 1 Copy Select and confirm type of forwarding here for instance Unconditional Select and confirm the option shown 2 Insert Select and confirm type of destination forwar
101. estination Deflect to DSS Yes No Save amp Exit Exit no save gt Page 98 gt Page 52 gt Page 99 gt Page 93 gt Page 45 gt Page 77 gt Page 77 gt Page 78 Forwarding call forwarding by type see gt Page 61 Settings O All calls 12345 Turn on Enter destination List of saved numbers if applicable Edit favorites Destination 1 Destination 2 Destination 3 Destination 4 Destination 5 Save amp Exit Exit no save Copy Paste if copying is active Return 0O Busy 12345 Turn on Enter destination Information read only gt Page 59 gt Page 56 gt Page 56 gt Page 57 gt Page 57 gt Page 59 gt Page 56 208 Local user menu List of saved numbers if applicable Edit favorites gt Page 56 Destination 1 Destination 2 Destination 3 Destination 4 Destination 5 Save amp Exit Exit no save Copy gt Page 57 Paste if copying is active gt Page 57 Return O No reply 12345 gt Page 59 Turn on Enter destination gt Page 56 List of saved numbers if applicable Edit favorites gt Page 56 Destination 1 Destination 2 Destination 3 Destination 4 Destination 5 Save amp Exit Exit no save Copy gt Page 57 Paste if copying is active gt Page 57
102. ever either during or before the call is connected Calls of the same or a higher IL are not identified in any particular way To ensure unrestricted functionality of the Impact Level function the advi i sory tone must be disabled for unsecured voice connections gt Page 178 Impact levels 165 5 Answering a call with a lower Impact Level Prerequisite The administrator has assigned separate call signals for calls with a lower impact level Accepting a call The phone rings with the defined ringtone for calls with a lower IL The caller is shown with a special icon and the advisory Lower IL Lift the handset You can also answer the call if appropriate using the loudspeaker key or via the headset Answering forwarded calls The phone rings with the defined ringtone for calls with a lower IL The caller is shown with a special icon the forwarding icon and the advisory Lower IL Lift the handset You can also answer the call if appropriate using the loudspeaker key or via the headset Accepting a second call The phone rings with the defined ringtone for second calls with a lower IL The caller is shown with a special icon and the advisory Lower IL Lift the handset You can also answer the call if appropriate using the loudspeaker key or via the headset 166 Impact levels Y or Repeat dialling S Hawking Deflect Calls to a lower Impact Level If you are calling
103. ference is on hold Select and confirm the option shown in the consultation call s context menu The party is added to the conference Only the conference and all current partici pants are now displayed You can scroll through the list of participants pe You can also use an already configured Conference key instead of the Conference option in the context menu Putting the conference on hold Select and confirm the option shown in the Conference context menu The conference is placed on hold and you can consult with someone in your office for instance Leaving a conference Select and confirm the option shown in the Conference context menu You are disconnected from the conference call and can dial another number for in stance The other call partners remain connected Phonebooks and call lists 105 Y Personal New contact E Save amp Exit Personal Niels Bohr Details i Last name i Save amp Exit Phonebooks and call lists Personal directory The personal directory is restricted to 100 entries If you have configured a key for the local personal directory you can also open the phonebook using this key gt Page 69 Creating a new contact You can create contacts more conveniently via the web interface gt Page 197 Press the key shown Confirm to open the local phonebook Select and confirm the option shown Fill in the three fields Last name First nam
104. firm the option shown Select and confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown 10 Enhanced phone functions Allowing joining in a local conference You can use this option to decide whether or not your call partners are allowed to join calls after you exit the conference call You can also configure this setting via the web interface gt Page 197 Press the key shown Settings Select and confirm the option shown NO User Select and confirm the option shown if nec s E n Enter and confirm the user password Configuration Select and confirm the option shown Connected calls Select and confirm the option shown Allow exit conf No Select and confirm the option shown es Select and confirm the option shown lt lt 4 gt Save amp Exit Select and confirm the option shown Enhanced phone functions 103 Conference Consult 4 4 System based conference This type of conference is also referred to as a large conference It can include from three up to a maximum of 16 parties depending on the configuration in OpenScape Voice Prerequisite You are conducting a consultation call 2 Page 47 or you have ac cepted a second call Page 86 and the System conference feature was con f
105. firm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Enhanced phone functions 93 Settings User V i E if nec E Configuration Outgoing calls Transfer on ring No es Save amp Exit lt lt 4 gt Allowing Transfer on Ring If this option is allowed you can activate call transfer by replacing the handset even before the called party answers You can also configure this setting via the web interface gt Page 197 Press the key shown Select and confirm the option shown Select and confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Confirm the option shown to activate the callback function Select and confirm the option shown 94 Enhanced phone functions Settings i H User if nec E nm n wv S Configuration Incoming calls CTI calls 4 AutoAnswer No 4 E n lt AutoAnswer beep No Ei 72 lt Save amp Exit CTI calls Beep on auto answer Speakerphone mode automatically activates on your phone if you use a CTI ap plication such as Outlook to dial a number when Auto answer is active If Auto answer is not active the phone rings first and you have to press the loudspe
106. forward calls for your phone to any another phone You can also change activate and deactivate call forwarding during a call The Forwarding function must have been activated by administrator D On multi line telephones Page 13 you can only configure call forward ing for the primary line Three forwarding conditions can be programmed in the Forwarding menu Unconditional Busy No reply 1 s Because of its direct impact Uncond l call forwarding has the highest priority followed by No reply and Busy If active Uncond l call forwarding is indicated on the display when the phone is idle Forwarded calls are logged in a call list if allowed see gt Page 27 The Forwarding menu offers you three types of call forwarding O Uncond l Destination phone number O Busy Destination phone number O No reply 1 s Destination phone number A phone number may already be assigned to each call forwarding type For ex ample a Destination could then be Destination 12345 for example Tl Alternatively call forwarding can be programmed on one or more keys with a fixed destination and a predefined forwarding or call type gt Page 73 Call forwarding 55 or 9 9 Set a forwarding destination Using call forwarding The following functions are available for activating and deactivating call forward ing and configuring it in accordance with your requirements Activate or deactivate i
107. ft the handset Enter the code for One way Intercom see code table gt Page 163 followed by the one or two digit member number of the respective team member As soon as the connection has been established you will hear a confirmation tone and can speak to the other party via the loudspeaker To end the call simply hang up One way Intercom to a saved member number Prerequisite The code for voice calling and the member number are pro grammed on a key Press the programmed key shown A connection to that member s loudspeaker will immediately be established You can speak to the destination caller via your speakerphone Two way Intercom From your phone you can directly call any team member whose telephone has a speakerphone function The loudspeaker and microphone of the destination phone are switched on automatically Two way Intercom with variable input of member number Press the key to use your speakerphone function Enter the code for Two way Intercom see code table gt Page 163 followed by the one or two digit member number of the respective team member As soon as the connection has been established you will hear a confirmation tone and can reach the destination caller via this caller s speakerphone function Two way Intercom to a saved member number Prerequisite The code for two way voice calling and the member number are programmed on a key Press the programmed key shown A connection to the team member
108. g a call Your OpenStage phone rings with the tone signal set when an incoming call is received If transmitted calling party information name phone number appears on the display D If you have set a pattern melody gt Page 175 on your phone it is possible that administrator has preset a different pattern melody or pattern se quence or deactivated the ringtone depending on the call type e g an ex ternal or internal call An incoming call will interrupt any ongoing telephone setting operations When the call ends you can press the key to return to the point in the menu structure where you were interrupted 1 Closed for secure or open for nonsecure voice communication Basic functions 33 4 if nec or L or q if nec or L Answering a Call via the handset The phone is ringing The caller is displayed D If the phone number is stored in the local telephone the associated name is shown on the display must be activated by administrator Lift the handset Set the call volume Answering a call via the loudspeaker speakerphone mode The phone is ringing The caller is displayed Confirm The key lights up Press the key shown The key lights up The speakerphone function is activated Set the call volume 34 Basic functions Directed pickup Directed pickup q 4 4 Be Y e Suggestions for using speakerphone mode Tell the other party that speak
109. h the line that has been ringing the longest Making calls with multiple lines 117 or s or E E or i E Using the line keys Press the flashing line key Speakerphone mode Confirm Speakerphone mode Making calls You must seize a line before you can make calls on a multi line telephone Trunk seizure can be configured on an individual basis Your administrator can determine if the lines on your telephone can be automatically seized and with which priority Imp If you have seized a secondary line this line is reserved for you for making calls for a specific period as defined by the administrator No other user can seize this line during this period even ifthe line is also assigned to this user s telephone Manual trunk seizure Lift the handset or press speakerphone key Press the required line key Enter the phone number or use redial for example The connection is set up Automatic trunk seizure Prerequisite Your administrator has configured automatic trunk seizure Lift the handset or press speakerphone key The line defined during configuration is seized Enter the station number The connection is set up 118 Making calls with multiple lines oo or i Redial 1 12345 Y Dialling the last dialled number The last phone number dialled on your phone regardless of the line is offered to you for redialling Lift the handset or press speakerphone key Press t
110. he call on hold You hear the music on hold The recording is paused and the recording symbol o o has disappeared from the dis play Your call partner resumes the call You hear a beep and the recording symbol Qo is shown on the display Call recording 193 Conference Conference Setting up a conference during recording Prerequisite You are conducting a consultation call gt Page 47 or you have ac cepted a second call gt Page 86 and the System conference feature was con figured by the administrator Recording has started The main call is placed on hold The recording button LED is lighting Select and confirm the option shown in the connection s context menu You are connected to both parties at once The conference is displayed with the current participants You hear a beep and the recording symbol is shown in the line for the con ference call Adding conference participants Prerequisite You have set up a conference The System conference feature was configured by the administrator The conference call is now being recorded You have performed a consultation or accepted a second call 2 Page 47 or gt Page 86 The conference call is placed on hold You hear a beep and the recording symbol is shown in the line for the con sultation or second call The call is now being recorded Select the option shown in the context menu for the consultation or second call in order to include the new partici
111. he current setting Confirm to begin programming The key illuminates continuously You can also configure this setting via the web interface gt Page 197 Select and confirm the option shown to program the first level for instance Call forwarding depending on the forwarding type Select a forwarding type Forward all calls Forward no reply Forward busy Select and confirm the required function Call forwarding depending on the call type If use of server feature has been enabled by administrator and the Ext int for warding function is activated call forwarding by incoming call type functionality will be available to you Forwarding in this case is dependent on the forwarding type and additionally on the call type Select a forwarding type CF unconditional any CF unconditional int CF unconditional ext CF busy any CF busy int CF busy ext CF no reply any CF no reply int CF no reply ext Select and confirm this option to enter the forwarding destination Enter and confirm the phone number of the forwarding destination Select and confirm the option shown 74 Programmable keys K H i Normal Built in fwd 4 gt Save amp Exit Configuring a variable call forwarding key With the Variable call forwarding key you can Immediately activate or deactivate the call forwarding for All calls 2 Page 55 Edit the call forwarding Page 5
112. he required line key gt Page 117 Redal is offered on the display as long as a number has been dialled previously Confirm The connection is set up Forwarding calls for primary line The call forwarding can only be activated for the primary line Which call for wards are possible how they are configured and activated can be found from 2 Page 54 Call forwarding information Prerequisite Your administrator has activated Forwarding shown If you have activated one of the forwarding types on your phone for the primary line and a station calls a popup window with the following information opens Whois calling The forwarding destination Making calls with multiple lines 119 During calls Making and receiving calls on a single line If you only use one line on your multi line telephone to make calls and you re ceive calls on the same line the phone operates in the same way as a single line telephone Redial gt Page 46 Consultation gt Page 47 Alternate gt Page 48 Callback Page 51 Hold gt Page 81 Call waiting second call 2 Page 86 Transferring a call gt Page 91 Conference Page 100 Functions available exclusively for the primary line e Call lists gt Page 27 Voicemail Page 27 Call forwarding Page 54 Do not disturb gt Page 136 Ie Depending on your individual settings you will be notified of incoming calls gt Page 173 Making and receiving calls with mul
113. ify handling of manual call recording gt Page 69 It is assumed in the description below that a corresponding key has been configured Recording modes The administrator can configure the following operating modes for call record ing Manual AutoStart All Calls Disabled The following settings are possible to audibly signal the recording Repeated Single Shot Off Check with your administrator as to which settings were made for your phone Mode ALL CALLS The telephone starts and stops the recorder automatically in order to ensure that all calls are being recorded Mode MANUAL You decide when the recorder is started and stopped or paused If the recorder is switched on all further calls will be recorded If you pause the recorder then nothing will be recorded If there are no calls then the recorder likewise pauses Mode AUTOSTART The telephone starts the recorder automatically You can stop or pause the re corder yourself however and restart it If a call has already been recorded new incoming and outgoing calls will also be recorded If you pause the recorder dur ing a call special calls such as consultation calls call pickups and second calls will not be recorded as long as the recorder is paused If the telephone reverts to idle status the AutoStart process is set up again for the next call Call recording 187 Explanations of recording Recordable calls A recordable call is a
114. igured by your administrator Establishing a conference Select and confirm the option shown in the connection s context menu You are connected to the first two parties at once The conference is displayed with the current participants You can now initiate a consultation call put the conference on hold leave the conference Conducting a consultation call Select and confirm the option shown in the Conference context menu If the party answers you can toggle between the party and the conference connect the consultation call to another called party end the consultation call and return to the conference add the consultation call party to the conference D If you intend to include the consultation call party in the conference you can also use the Add to conference option instead of the Consultation option If you want to use a call list or one of the phonebooks for the consultation call select Hold instead of Consult or Add to conference in the context menu and or press the Hold key and then open a required call list gt Page 112 or one of the phonebooks gt Page 105 gt Page 108 Alternatively you can also open a call list or a phonebook without using the Hold functions the conference is automatically placed on Hold 104 Enhanced phone functions Conference Hold Exit Conf 4 4 gt Add party Prerequisite You are conducting a consultation call and the con
115. is configured by the relevant administrator and may include up to four executive and up to two secretary telephones Sample scenarios This example assumes that two executive and two secretary phones are config ured Calls for the executives are forwarded immediately to the respective sec retary phone A secretary then connects the call with or without consultation to the responsible executive using the direct station selection key Secretary 1 Secretary 2 Line Line Executive 1 Executive 1 Executive 2 Executive 2 Secretary 2 Secretary 1 Call waiting Call waiting Shift Shift Executive 1 Executive 2 Line Line Secretary 1 Secretary 2 Secretary 2 Secretary 1 Shift Shift Prerequisites The following call forwards are configured gt Page 54 For All calls from Executive 1 to Secretary 1 For All calls from Executive 2 to Secretary 2 Forward on Busy and forward on No reply from Secretary 1 to Secretary 2 Forward on Busy and forward on No reply from Secretary 2 to Secretary 1 Allow call waiting should be activated on the secretaries phones Page 89 This function can optionally be activated and deactivated using a key if a key has been configured for it Line and direct station selection keys have been configured by administrator and Transfer on hangup and server features have been activated Making calls with multiple lines 127 Accepting a call Incoming calls for the executives should be forwar
116. isite The Ringer off key must be programmed gt Page 69 Press the Ringer off key An incoming call is signalled by a single ringtone burst Press the illuminated key once more to deactivate the Ringer off function The beep cannot be set using the key 136 Privacy security Do not disturb on Do not disturb off 4 uu gt 4 Deactivating the ringer temporarily for incoming calls and reactivating it If you are disturbed on an important call by the phone ringing for example you can deactivate the ringer temporarily and then activate it again Press the key briefly The ringer is deactivated Now press the key again briefly The ringer is reactivated Do not disturb If Do not disturb is activated your telephone will not ring The caller hears the busy tone or an announcement that the called party cannot accept any calls at the moment Do not disturb can be activated and deactivated by means of a specially pro grammed key or also from the idle menu I On multi line telephones Page 13 you can only activate the Do not disturb function for your primary line Prerequisite A programmable key is assigned the function Do Not Disturb see gt Page 69 Do not disturb must be activated gt Page 137 Enabling do not disturb via a key Press the programmed DoNotDisturb key Press the illuminated key once more to deactivate the Do not disturb function D You can also us
117. ist check the selection list activate or deactivate the function OpenScape Voice functions 151 Anonymous calls Rejecting You can reject all calls from parties that activated a data protection feature for example caller ID suppression to prevent their phone number from being transmitted In this case you are not informed that a call was rejected Lift the handset Y Enter the code see the table of codes gt Page 163 Accepting You can also accept calls from parties that activated a data protection feature for example caller ID suppression to prevent their phone number from being transmitted Lift the handset Y Enter the code see the table of codes gt Page 163 E Using abbreviated dialling Abbreviated dialling gives you access to a central list of frequently dialled phone numbers You can dial a specific phone number by simply entering a digit string As these are three digit numbers you can store up to 1000 phone numbers This list is stored centrally and managed by your administrator Lift the handset Y Enter the code see the table of codes gt Page 163 followed by a number be tween 0 and 999 for the phone number you want to dial The number is automatically dialled Call tracing You can request automatic tracing of the last received internal call This is par ticularly suitable for identifying malicious irritating or troublesome calls 7 Liftthe handset
118. iu iube md ek i eee sie Rack S peter eda T ee dE GR S E ed eae be 177 Tone and indication with an unsecured voice connection llli 0 eee eae 178 Key CCK C 179 Setting the language and country 1 2 00 n 180 Selecting alanguage slesieeesllelsle lh hh n 180 Country specific settings lille rr 182 Alarm on changing the ImpactLevel llielseell es 183 Network information llssseeee hh RR n 184 Resetting user daa eerren a led eque REL Gade Pur eda dada haat 185 Initiating the reset 2 2 RR hn 185 Ae pcm 186 Recording modes 00 186 Explanations of recording cacce sirds reran viai renina e ea a n 187 Recordable calls cese redire renr oe ede EEN a 187 Non recordable calls eoe sosss crrr etan Taea eee eee 187 Enhanced functions llli hs 188 The following features are not supported 000 cece eee 188 Recording IPS PR 188 MUINE sia aaa aa eae a a aaa aaa bue a Pe eh et 188 Recording talls e 2e eR a a Se EERI E AUNE TTS ARES 189 Automatic call recording liess tees 189 Manual call recording o ersa reiser rereke tasr eant rawar nee 189 Call recording with AutoStart 0 0 eee 189 Controlling call recording 1 0 0 eee ae 190 Consultation during call recording 0 ccc teas 191 Second call during call recording 1 1 00 ccc eae 191 Call recording while alternating 0 000 ce ee
119. ke the desired changes Click the corresponding button to save or discard your changes Button functions Login Log on to the phone after you have entered the user password Submit Apply changes Reset Reset original values Refresh Update the values Logout Log off the phone Web interface 199 User menu All settings that you can make via the web interface s user menu can also be made via the phone s user menu User Pages User login amp gt Page 138 Date and Time Local time gt Page 169 Local date day month year J gt Page 169 Allow daylight saving t amp j gt Page 170 Difference minutes J gt Page 170 Auto time change gt Page 171 Audio Standard Ringer Ringer melody ty gt Page 175 Ringer tone sequence j gt Page 176 Ring file Cj gt Page 174 Room Character gt Page 174 Open listening 9 gt Page 176 Special ringers 23 gt Page 177 Internal External Recall e g callback Emergency Special 1 Special 2 Special 3 Configuration Outgoing calls Autodial delay seconds 7 gt Page 97 Callback option amp gt Page 52 Allow busy when dialling t amp j gt Page 99 Allow transfer on ring amp gt Page 93 Allow immediate dialling gt Page 45 Incoming calls Deflecting Allow deflection gt Page 77 Default deflect destination 2
120. l Prerequisite You are conducting a call and call waiting is allowed gt Page 89 Select and confirm the option shown The caller still hears the on hook signal You can subsequently Accept Reject or Deflect the second call While the ignored second call continues to wait from the active call you can make a consultation call initiate a conference toggle between the consultation call and your call party transfer a call A third call would be rejected with the busy signal If you have disconnected the first call the ignored second call rings like a normal call Rejecting a second call Prerequisite You are conducting a call and call waiting is allowed Page 89 Select and confirm the option shown The second call is rejected The caller hears the busy signal The caller s phone number is added to the missed calls list 88 Enhanced phone functions Deflect A Complete Xfer or zr En Deflecting a second call Prerequisite You are conducting a call and call waiting is allowed Page 89 Select and confirm the option shown If a destination phone number is stored gt Page 77 you can select and confirm it The call is deflected If you did not set a phone number when programming call deflection you are now prompted to enter a destination phone number for call deflection Enter and confirm the destination phone number The second call is deflected to the destination specified You a
121. l forwarding key The pop up menu opens Select and confirm within three seconds The three forwarding types and associated call types are offered to you in the Settings menu Unconditional Any call External nternal Busy Any call External nternal Noreply Any call External nternal 66 Call forwarding Uncond C Any call 3339 O External Paste M External 3339 Busy L1 Internal Paste M Internal 3339 e eo Ss lt gt lt gt lt lt lt gt lt gt lt gt 1 Copy Select and confirm the forwarding type here for instance Uncond l Select and confirm the call type here for instance All calls Select and confirm the option shown 2 Paste to a call type of the same forwarding type Select and confirm the destination call type here for instance External Select and confirm the option shown Both call types now have the same destination phone number The call type Ex ternal is activated automatically 3 Paste to a call type of a different forwarding type Select and confirm the forwarding type here for instance Busy Select and confirm the destination call type here for instance Internal Select and confirm the option shown Both call types now have the same destination phone number The call type In ternal for Busy is activated automatically Press the illuminated key to open the call view C
122. l tyDes Sorra ro ete eh n da 61 ialli ec UE Et 86 Busy when dialling 2 eccccceceeeeeeeeeseeeeeeeseaeees 42 Gall walling second call cca sa cette a 86 Callback 2 td esee vot dee deci etas 51 C AUIS m 94 FOPWAPrGING 2 coco aee iude pee deg ex ibas e gue 54 Call CE marking 2 2 no iate clo fpes ede io Papers 3 acceptillg e ee ee eerte ids 33 Conference 12 e adici ridia eibi vada pe dde vas 100 COTO OU ses ooh EEE ETE AE EE EE 77 starting conference ssssssssseeeeee 47 ending 3 3 9 ih aie ee ete edie ied uud 38 Connecting parties ssssseene 50 Lee UN RR E RR RR RR DR ERE 81 Connection Options aosciteidaisuu utes AR dard ORAE 15 COMING AB stra E TS 32 Co rnsultati r siisii aui ei d qud ai iid 42 47 IG NN PERRO a a Aiar 78 Consultation call from second call 86 transfer eene ene en ner en ss sanas 91 Context nei a ee deese a aL dran cud 45 Call control naaca 42 Gontext MENUS M oaia 25 Call forwarding CONTASE saci cai teesoracndsatenranadaheunebsateensondebenvaedacaeves 168 Activate deactivate ssssssssses 59 Copy and insert destination phone numbers 57 Activating deactivating cssseseee 67 Copying pasting destination phone numbers 65 Copy and insert destination phone numbers 57 Corporate directory sssssse 108 Copying pasting destination phone numbers
123. lay legibility ccc ee 13 Single line telephone multi line telephone 00 000 e eee ee 13 Getting to know your OpenStage phone 14 The user interface of your OpenStage 15 15 Go i 2osih e RR RR Wa gee E ER ae aad ead eae ae ee Ee ee 14 Ports on the underside of the phone 0 000 c cece eee 15 Using network ports more efficiently 0 2 llli 16 OpenStage Manager i sssus e i gem d br RERO e 16 Feat leS eee ERG EUER WES Fa a E RUD RARE DRE RUE 16 OpenStage Key Module 15 00 60 ccc eee eee ne 17 KOS od anders erre ep en ReS da ee teed bhaeaanee ace dee ee RUE 18 Audio K6yS 254 ath etr needs Maar pied urbe oie oeetae sedan pee 18 Mailbox key and Menu key 000 ren 18 Navigation Keys o senida ga EEA A eR EA as SP PA ene ede 18 Programmable function keys nn 19 Trunk keys on multi line phones only 0 0 0 ee III 20 Keypad is scito Maggs daad dea eg ad nee aang EGO E Rueda MORE RE Weed ERE AE ha 21 Display i stk eer RR ER ae ae a tata on bo hee ere we a as REA ii 23 Idle mode uera ad Meade SYR ORS Aaa Ee A PRES GR RUD oa Ree eae 23 Displays on the status line for adjusting the volume 0000 eee ee eee 24 Context dependent displays 00000 teeta 25 RECOMS ariaa bo T a ah ue ee REA eg We gk ea ee ea nnd neg 27 Messages eee eee aha 27 ecl cp 27 Additional notes on calllists llle 28 Program Service menu saaressa Ekr
124. ld e g consultation hold Your call partner has placed the call on hold The voice connection is secure The voice connection is not secure Getting to know your OpenStage phone 27 Records Entries in the call lists and messages in your mailbox system if configured are known as records The LED on the key flashes to signal new missed calls or messages gt Page 18 Press the key and use the navigation keys to select the required submenu Voice Mail Calls You can use the navigation keys to navigate through the menus as described on Page 18 Messages If configured contact the relevant administrator this provides you with access to your mailbox system e g HiPath Xpressions If your system is appropriately configured activating this function opens the menu for voicemail gt Page 41 Calls This list appears as soon as you receive new missed calls if you select the Calls submenu in the Records menu You can then scroll up or down to reach the Calls submenu The following calls or call attempts are logged as call lists Missed Missed calls Dialled Dialled calls with or without connection Received Answered calls Forwarded Forwarded calls The number of missed calls and unchecked calls is shown on the idle display Missed calls are not saved and displayed if the call journal is disabled Page 113 Call lists n The call journal function must be activate
125. le gt Page 163 The phone number is dialled and the connection is established 162 OpenScape Voice functions Y Picking up out of hours calls If your switchboard is no longer attended after a certain time an out of hours call function can be configured on one or more phones for this period For example if you hear one of the phones that has an out of hours call function configured ringing when the office is closed you can pick up the call early from your phone You can also forward your phone to the phone with the out of hours call function before leaving the office so that colleagues who have not yet left can pick up calls for you Lift the handset Enter the code see code table gt Page 163 for the out of hours call pickup in order to pick up the ringing call IiE You can also configure a key for picking up out of hours calls OpenScape Voice functions 163 Code table for OpenScape Voice functions Ask your administrator to enter the latest codes in the following table Print this page as an overview Function Code Description Making anonymous calls off gt Page 148 Making anonymous calls on gt Page 148 Making anonymous calls temporarily on gt Page 149 Making anonymous calls temporarily off gt Page 149 List for selective call acceptance gt Page 150 List for selective call rejection gt Page 150
126. lect the required pattern melo gyl between 1 and 8 e g 4 You will immediately hear the corresponding Ringer melody Confirm the selected Ringer melody Select and confirm the option shown 17 O Individual phone configuration v lil Settings if nec p Settings gt ge o Ringer tone sequence 2 lt Save amp Exit ill Y I Settings User if nec s Cadi Settings Open listening Standard mode Save amp Exit gt e a o 4 Pattern sequence You can also configure this setting via the web interface gt Page 197 Prerequisite You have choosen the pattern ringtone see gt Page 174 Press the key shown Select and confirm the option shown Select and confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown and then select the required Ringer tone sequence between 1 and 6 e g 2 You immediately hear the set Ringer melody with the select Ringer tone sequence Confirm the selected setting Select and confirm the option shown Country setting for speakerphone mode Enter the country setting you prefer for speakerphone mode here see gt Page 36 You can also configure this setting via the web interface gt Page 197 Press the key shown Select and confirm the option shown Select and confirm the option shown Enter an
127. lete digits select Back with the navigation keys and confirm with o In situations where text input is possible for example when entering the user password you can also use the dial keys to enter text in addition to the digits and special characters mentioned To do this press the numerical keys repeatedly Example To enter the letter h press the number Hani key on the keypad twice When entering text all characters available for the key pressed and the character selected are briefly displayed Character overview depends on the current language setting e ETEIEIE EI ET ETETE E 1 Special characters not in 123 mode 2 Space 3 Toggle between uppercase and lowercase and number entry 22 Getting to know your OpenStage phone Multi function keys Function during text input Function when held down Write special characters Deactivate the ringtone Switch between upper and lower case Activate the telephone lock Type special characters not in 123 mode Alphabetic labeling of dial keys is also useful when entering vanity numbers letters associated with the phone number s digits as indicated on the telephone spell a name e g 0700 PATTERN 0700 7288376 Text editor Additional options are available in the text editor This is used when programming a forwarding destination for example
128. line keys By default the delay is set the key does not illuminate Press the Immediate ring key The key lights up The delay ringtone is dis abled An incoming call rings immediately regardless of what delay time is con figured 76 Programmable keys Settings if nec p Reset Function key data Yes 4 Reset phone Resetting programmable keys Here you can reset keys you configured back to factory settings see also gt Page 185 Press the key shown Select and confirm the option shown Confirm Enter and confirm the user password Select and confirm the option shown to switch to the Reset user data menu Select the option shown Select and confirm the option shown to delete the content of all keys Select and confirm Reset selected user data The contents of the keys you configured are deleted ito Keys which can only be configured by administrator remain unchanged Enhanced phone functions V7 Deflect 089008844 o Settings i El l User if nec E A Configuration Incoming calls Deflecting Allow deflection No x n lt Default destination 4 Enhanced phone functions Incoming calls Deflecting a call Using call deflection Prerequisite An incoming call is displayed or signalled Deflect must be al lowed Select and confirm the option shown If a destination phone number is stored gt Page 77 you
129. ll forwarding not possible with the Forwarding key You can also configure this setting via the web interface gt Page 197 Press the key shown Select and confirm the option shown Select and confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown in the Yes No context menu Select and confirm the option shown Select and confirm the option shown Select the option shown Select and confirm Display last Display first Select and confirm the option shown Enhanced phone functions 81 Hold 6 or Reconnect Y Placing a call on hold You can use this function to place an ongoing call on hold for instance to pre vent the other party overhearing a conversation with a colleague in the same room Prerequisite You are conducting a call Select and confirm the option shown in the connections s context menu Press the Hold key The key flashes The Hold key must be configured 2 Page 69 D If you do not retrieve the held call after a defined time interval a reminder beep sounds three times and a prompt to retrieve the call or disconnect appears on the display The settings for this can be found on Page 82 and gt Page 83 Retrieving a held call Select and confir
130. m the option shown in the connections s context menu Press the flashing Hold key The Hold key must be configured gt Page 69 Using line keys On multi line telephones you can use the line keys to place ongoing calls on hold Press the corresponding line key The line key LED starts flickering The call is now on hold Retrieving a held call Press the corresponding line key The line key LED lights up The call is re trieved D The LED display gt Page 21 indicates that the call is on hold to other multi line telephones where this line is also configured These phones can then pick up the call 82 Enhanced phone functions Retrieve held call o Disconnect Settings i A User if nec E Configuration Connected calls Allow hold rem No es lt lt lt 4 Save amp Exit Held call wait status After placing a call on hold you can replace the handset and then decide whe ther to retrieve the call or disconnect Prerequisite You placed a call on hold and replaced the handset or pressed the loudspeaker key in speakerphone mode A recall follows immediately and a pop up menu appears on the display Select and confirm the option shown to resume the call in speakerphone mode Select and confirm the option shown to disconnect the call D If you enabled Hold and hang up Page 84 the call is placed on hold for a defined time interval gt P
131. mbers If you want to use a new forwarding destination Select and confirm within three seconds Enter and confirm the new destination phone number Confirm the last destination phone number saved it will be displayed Call forwarding to this destination is immediately activated for Unconditional calls and the Variable call forwarding key illuminates Call forwarding Saving destination phone numbers for call forwarding Ip You can also enter the call forwarding settings via the user menu gt Page 79 or via the WBM interface gt Page 197 Prerequisite You have configured the key for Variable call forwarding see gt Page 74 Press the Variable call forwarding key The pop up menu opens The message Set forward on to is displayed with the number of the last forwarding destina tion and you have the following options Accept Set a forwarding destination Edit call forwarding Cancel Edit call forwarding Select and confirm within three seconds 4 Three types of call forwarding are offered in the settings menu Unconditional Busy No reply 1 s D a You can check whether Busy or No reply 1 s call forwarding is activat ed Save destination phone number O Uncond 1 Select and confirm type of forwarding here for instance Uncond l i Enter destination Select and confirm the option shown Enter edit and confirm the destination phone number Edit favourit
132. ment with an ambient temperature be tween 5 C and 40 C To ensure good speakerphone quality the area in front of the microphone front right should be kept clear The optimum speakerphone distance is 50 cm Do not install the telephone in a room where large quantities of dust accumulate this can con siderably reduce the service life of the telephone Do not expose the telephone to direct sunlight or any other source of heat as this is liable to damage the electronic components and the plastic casing Do not operate the telephone in damp environments such as bathrooms Product support on the internet Information and support for our products can be found on the Internet at http www unify com Technical notes current information about firmware updates frequently asked questions and lots more can be found on the Internet at http wiki unify com l Contents 5 Contents Irriportant INTORNAION 2 2 29 Ea Re RE X Ra e a 3 Tradematrks 13 12 pepe et IS ERROR der RO RUE uen i pea e Ra 3 Location of the telephone 0 0 cee rr 4 Product support on the internet 00002 cee eee 4 General information e eaae q axa gracia adr cR pon p d 12 Aboutthis manual 2 xa LER VERA REATAREEWAERATESN4u RA SEA dd 12 Symbols used in the manual 0 0 0 nn 12 nra c 13 Intended US 2 ssh n 13 Telephone tyDG secs eR ex e fete ay ee Chea yee Uke E sag Wee dene wee E E 13 Speakerphone quality and disp
133. mmable keys 71 Beginning programming Normal Select and confirm the option shown to program the first level o Shifted Select and confirm the option shown to program the second level Do not disturb Select and confirm the required function in the list e g Do not disturb Save amp Exit Select and confirm the option shown Programming enhanced functions Repertory dial Hold down the key you want to assign a function to until the programming prompt is displayed D If the prompt is not displayed or a programmed function is not executed then you can only launch key programming via the user menu ask your administrator about the current setting Confirm to begin programming The key illuminates continuously You can also configure this setting via the web interface gt Page 197 Oo A JHE Normal Select and confirm the option shown to program the first level for instance Repertory dial Select and confirm the required function 4 Setting Select and confirm this option to enter a destination phone number Enter and confirm a stations s destination phone number You can select and insert special characters in the dialling sequence Clear call Make consultation Make normal call Pause The menu also offers the following functions Move cursor right and left Copy Paste Mode selection Cancel OK Save amp Exit Select and confirm the option shown
134. mmediate forwarding Page 55 Saving destination phone numbers for call forwarding gt Page 56 Edit favourites gt Page 56 Copy and insert destination phone numbers Page 57 Assign a destination phone number for call forwarding gt Page 58 Activate deactivate call forwarding gt Page 59 Defining the ring duration before call forwarding on no reply gt Page 60 Activate or deactivate immediate forwarding Prerequisite You have configured the key for Variable call forwarding see 2 Page 74 Otherwise you can configure the settings for call forwarding via the user menu Page 79 Itis recommended to configure the key so that you can use the following convenience functions Press the Variable call forwarding key Deactivating call forwarding If call forwarding was activated for Unconditional it is now automatically deac tivated Activate forwarding to last destination The pop up menu opens The message Set forward on to is displayed with the number of the last forwarding destina tion and you have the following options Accept Set a forwarding destination Edit call forwarding Cancel Use last forwarding destination Select and confirm within three seconds to reuse the last saved forwarding des tination for Unconditional Call forwarding to this destination is immediately acti vated for All calls and the Variable call forwarding key illuminates Activating with variable destination phone nu
135. mple both external and internal calls will be forwarded to the respective des tinations If the destination phone numbers for Any call are assigned or changed this call forwarding has priority and both external and internal calls are forwarded to this destination phone number Press the illuminated key to open the call view Call forwarding for the selected call type is activated Call forwarding 65 Edit call forwarding Edit favorites Destination 1 lt gt Save amp Exit J Edit call forwarding Preconfiguring or changing destination phone numbers You can preconfigure up to five destination phone numbers for call forwarding These destination phone numbers can then be assigned to the different call types Select and confirm within three seconds Select and confirm the option shown For instance select and confirm the first destination Enter edit and confirm the destination phone number If necessary define additional destination phone numbers Select and confirm the option shown Press the illuminated key to open the call view Copying and pasting destination phone numbers The current destination phone number for a call type is copied For example the current destination phone number for All calls should also become the current destination phone number for Internal Prerequisite You have configured the key for Variable call forwarding see 2 Page 74 Press the Variable cal
136. n L a S if nec Date and time Difference mins 60 mmmm 4 um Save amp Exit Setting daylight saving time Prerequisite Auto DST is deactivated gt Page 171 You can also configure this setting via the web interface gt Page 197 Press the key shown Select and confirm the option shown Select and confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown The time set is displayed Confirm Select and confirm the option shown Setting the difference between daylight saving and standard time Prerequisite Auto DST is deactivated gt Page 171 Enter the difference to be used for daylight saving time You can also configure this setting via the web interface gt Page 197 Press the key shown Select and confirm the option shown Select and confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown The difference set is displayed Enter and confirm the difference between daylight and standard time in minutes Select and confirm the option shown Individual phone configuration 171 Settings User i E if nec P Date and time Settings User i E nm E L a S if nec s E Locality Time format 24 hours A 12 hours AM PM 4 Save amp Exit Automatic daylight saving time The Au
137. n Select and confirm the option shown Select the room type for example Normal and confirm Select and confirm the option shown Ringtone If your administrator has loaded suitable files to the phone you can select a realtone file in mid and wav format for the ringer tone If no individual audio files are available the pattern ringtone is preset You can also configure this setting via the web interface Page 197 Press the key shown Select and confirm the option shown Select and confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Confirm Select required ringtone file or pattern You will immediately hear the associated ringer melody Confirm current ringtone file Select and confirm the option shown 1 The phone displays the current setting Individual phone configuration 175 Settings if nec p Audio Settings Ringer melody 2 2 Save amp Exit Pattern melody You can also configure this setting via the web interface Page 197 Prerequisite You have choosen the pattern ringtone see gt Page 174 Press the key shown Select and confirm the option shown Select and confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown and then se
138. n for DSS keys and auto answer must be deactivated gt Page 94 Press the DSS key The call is routed to your primary line and rings Select and confirm the option shown in the pop up menu The caller hears a busy signal Direct pickup Prerequisite The auto answer function must be activated gt Page 94 Press the DSS key The call is routed to your primary line and you are immedi ately connected with the other party via speakerphone Making calls with multiple lines 125 PA E M Deflecting a call to a DSS station Prerequisite The deflect function must be approved for DSS keys For informa tion on the current setting see Page 78 If you receive a call on one of your lines you can immediately deflect it to the DSS station Your phone rings and a line key flashes Press the relevant DSS key The call is deflected to the DSS station If the DSS station does not answer you can pick up the call by pressing the DSS key LED display on DSS keys Explanation Off The line is in idle mode Flashes You can accept a call for the DSS station via the key The call is routed to your primary line when the call is ac cepted Illuminates The line is busy Provided that second call is ac tivated you can still reach the DSS station via the key It can accept your call as a second call 126 Making calls with multiple lines Making calls in an executive secretary team An executive secretary team
139. nalysis to the DLS server which then passes it to the Open Scape Voice Trace Manager 32 Basic functions Basic functions nE Please read the introductory chapter Getting to know your OpenStage phone gt Page 14 carefully before performing any of the steps described here on your phone Secure voice transmission Prerequisite The secure voice communication option must be activated by your administrator If you call a party or receive a call from a party over a secure connection a pad lock icon appears on the display appears on the other party s line You can opt to have voice connections that are no longer secure indicated by a brief alerting tone and the message Unencrypted call appears on the second line for two seconds see gt Page 178 Emergency mode If a failover system has been set up for your OpenScape Voice you can still make calls and use the functions of the failover system for example despite network faults If it happens that your telephone is no longer connected to OpenScape Voice it is registered automatically on the configured failover system The message Emergency mode B8 then appears on the display Some functions may not be accessible while in emergency mode for example Call forwarding gt Page 54 Voicemail gt Page 41 Callback gt Page 51 Group functions gt Page 39 Multiline gt Page 116 OpenScape Voice functions gt Page 147 Answerin
140. nd confirm the option shown Select and confirm the option shown in the context menu Select and confirm the option shown Individual phone configuration 179 Y lil Settings User al if nec Phone Key click Volume Medium Keys Keypad only All keys Save amp Exit MN Key click You can configure whether a key click should be audible when a key is pressed You can also decide whether this should apply for all keys or only for the keys on the keypad In addition you can adjust the click volume or disable the sound You can also configure this setting via the web interface gt Page 197 Press the key shown Select and confirm the option shown Select and confirm the option shown Enter and confirm the User password Select and confirm the option shown Select and confirm the option shown Adjusting the volume for the Key click Select and confirm the option shown For instance select and confirm a medium volume level You can also select one of the following three options e Low e High Off for no click Key selection Select and confirm the option shown Select and confirm if the setting is only to apply for the character input keys Select and confirm the option shown Confirm the option shown 18 eo Individual phone configuration Settings User if nec P Locality Language Deutsch English t Save amp Exit oetting the language
141. ndary line on that telephone Phantom line Phantom lines are not used as primary lines by any telephones in the line trunk group Phantom lines are established when the number of lines provided by acommunications system exceeds the number of available telephones Line utilisation Private line A line that is used by a single telephone This line cannot be used as a secondary line by another telephone Shared line A line that is configured on multiple telephones The line status is displayed for all telephones that share this line If for example a shared line is being used by a telephone a sta tus message indicating that this line is busy is displayed on all other telephones Page 21 Direct call line A line with a direct connection to another telephone Getting to know your OpenStage phone 21 You can see the status of the line from the LED LED display Explanation Not lit The phone is in idle mode Incoming call on the line gt Page 119 Pasning Hold reminder is activated gt Page 82 Outgoing call on the line Flickering The incoming call was prioritised and selected in accordance with the Automatic line selection for incoming calls option Fast blinking The line is on Hold Blinking Call forwarding is activated Illuminated The line is busy Keypad You can only use the digits 1 to 9 and 0 as well as the and characters when dialling a number To de
142. ne ssesssssseeeem 117 Menu Key ttd etaient dello ers 14 18 Microphone ssssseseenemeeneen nnne 38 Missed calls er ed ced t de ihe 53 Mobility cesssseeee n 143 forced logoff dee 146 logon logoff ssssee 144 145 User defined settings essessessss 143 MultiLine cgi 122 Multi line accepting calls ient 116 LED display seen 21 125 Multi line telephone seseeeeeeeses 13 Music on hold seeee ne 85 Index 217 N Q Normal dialinig i ttt S 45 QUICK Search iet iain datio 110 O R One way Intercom 0 2 cccecctecencceeeeeeeeceeeeteneaaeeeteeees 159 Reachability 5 ra bts nc db sie 154 Open listening 2 irent nnne 37 ROI M 46 OpenScape Voice sss 147 Redialing last caller redial function ssssssssss 46 MUINE o aic in ero ei dee 118 accepting anonymous calls 151 Repdial Keys tonc bacione pens 96 call tac Og d crc corre t 151 Ringer melody c etr tiers 132 175 creating a list for selective calls 150 IIliger Off diei died derbi etai a 135 Feature toggle key eeeeeeee 147 Ringtone for lines eeeeeneen 131 TUNICUONS E 147 Ringtone sequence see 132 176 hunt group etr te
143. ne and a further call rings on a secondary line You have programmed a key with the Preview function gt Page 69 Preview for a call Prerequisite Your administrator has deactivated the permanent preview func tion Press the Preview key The key illuminates The preview function is temporari ly activated Press the flashing line key A popup window opens and you receive information about the caller Press the line key again to accept the call or wait until the popup closes itself after a specified period of time The preview function is switched off and has to be switched on again for a further operation Permanent preview Prerequisite Your administrator has activated the permanent preview function Press the Preview key This way the preview for all lines with preview mode remains active until you press the Preview key again D s If the line preview has been deactivated a call is answered immediately on a line when the line key is pressed without first showing caller informa tion 134 Making calls with multiple lines Rollover for a line Your administrator can determine how rollover calls are to be signalled Only the relevant line key blinks You hear a special advisory tone via the currently active microphone and the corresponding line key blinks The ringer melody set sounds briefly approx 3 seconds via the loudspeaker and the corresponding line key blinks You hear a short notific
144. ne configuration 173 Audio Volumes Use this selection to set the following volumes in 10 levels Loudspeaker Ringer Handset Handsfree Rollover You can also configure this setting via the web interface Page 197 Example Handset Press the key shown Settings Select and confirm the option shown User Select and confirm the option shown if nec Enter and confirm the user password Cadi Audio Select and confirm the option shown Volumes Select and confirm the option shown Handset Select and confirm the option shown 4 4 or v Setand confirm the volume Save amp Exit Select and confirm the option shown 17 A Individual phone configuration Settings User V i H if nec Bs Settings gt e a o Room character Normal a Save amp Exit il Settings if nec p Settings gt 2 o 4 Ringer file abc mid abc mid 4 Save amp Exit Settings Room character To ensure that the other party can hear you properly in speakerphone mode you can adjust the phone to the room acoustics by choosing one of the following room character conditions Normal Echoing Muffled You can also configure this setting via the web interface gt Page 197 Press the key shown Select and confirm the option shown Select and confirm the option shown Enter and confirm the user password Select and confirm the option show
145. nes Internal Save amp Exit Exit no save Available Yes No Ringtone Ring file Ringer melody 2 Ringer tone sequence 1 External Save amp Exit Exit no save Available Yes No Ringtone Ring file Ringer melody 2 Ringer tone sequence 1 Recall Save amp Exit Exit no save Available Yes No Ringtone Ring file Ringer melody 2 Ringer tone sequence 1 Emergency call Save amp Exit Exit no save Available Yes No Ringtone Ring file Ringer melody 2 Ringer tone sequence 1 Special 1 Save amp Exit Exit no save Available Yes No Ringtone Ring file Ringer melody 2 Ringer tone sequence 1 Special 2 Save amp Exit Exit no save Available Yes No Ringtone Ring file Ringer melody 2 Ringer tone sequence 1 Special 3 Save amp Exit Exit no save Available Yes No Ringtone Ring file Ringer tone sequence 1 Back gt Page 177 Local user menu 207 User Configuration 1 Outgoing calls Autodial delay 6 1 2 3 4 5 6 7 8 9 Return Callback No Yes Return Busy when dialling Yes No Return Transfer on ring Yes No Return Immediate dialling Yes No Return Save amp Exit Exit no save Incoming calls Deflecting Allow deflection Yes No Return Default d
146. nes 121 Y Settings User if nec P Configuration Keyset Lines Line Hot warm dest nnnn 4 Save amp Exit lt I Lines with hot or warm line function Your administrator can configure a hot or warm line for the primary and second ary line The function is activated when on The Primary line you pick up the phone s handset or press the line or loudspeaker key the secondary line you press the line key A number specified by you is dialled with a hot line immediately and with a warm line after a specific time Examples The phone in the lift immediately dials the reception number The phone at a patient s bed dials the ward number e g after a minute if no other number is dialled Entering a number for the hot and warm line function Specify which number should be dialled when the hot or warm line function is activated You can also configure this setting via the web interface gt Page 197 Press the key shown Select and confirm the option shown Select and confirm the option shown Enter and confirm the User password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the line you want Select and confirm the option shown Enter and confirm the destination Select and confirm the option shown 122 Making calls with multiple lines Connecting A station of a line trunk group is on a
147. nswer the call The station an swers The Secretary 2 direct station selection key on the Executive 1 phone illuminates D If Secretary 1 is busy the call is forwarded immediately to Secretary 2 if a consultation call is being made or Allow call waiting is deactivated Second call If Secretary 1 receives a second call this can be accepted ignored forwarded or rejected Detailed information on this can be found from Page 86 If the second call is ignored itis forwarded to Secretary 2 after a certain period of time If the second call was answered it can be forwarded using consultation or the direct station selection keys Connecting a call If e g the Secretary 1 answered a call it can forward the call using the direct station selection keys to the following telephones Executive 1 Executive 2 Secretary 2 The following examples show connections to Executive 1 Connecting with consultation Press the DSS Executive 1 key Executive 1 answers Announce the call Hang up or press the loudspeaker key IIIB You can also select Complete Xfer from the context ment Connecting without consultation Press the DSS Executive 1 key Executive 1 does not answer Select and confirm the option shown in the pop up menu Hang up or press the loudspeaker key The Executive 1 phone rings If Executive 1 does not answer the call a callback see also gt Page 91 will ens
148. ntrol and monitoring function A control or monitoring function can be activated on your phone for service purposes by remote maintenance Control function The administrator has the option to activate and deactivate features of the phone via remote main tenance During maintenance the handset microphone loudspeaker and headset are deactivat ed You are additionally informed on the display that the control function is active Monitoring function In order to detect malfunctioning of a phone for example the administrator installs a monitoring function You can use your phone as normal during monitoring However you will first be informed about the operation with a message on the display and prompted to allow monitoring If administrator has activated a function on your phone which continuously transmits operating data to a server you will see the flashing icon in the upper display line Activating a diagnostic call In the event of connection problems with a specific destination the administrator may ask you to enter an activation code before the number of the subscriber which can be used to initiate tracing of the call data on the phone The activation code which must be provided to you by the adminis trator and which comprises a leading asterisk followed by three digits and the hash sign as the terminating character must be entered before the actual phone number At the end of the call the call related data is sent for further a
149. ntry When called Select and confirm the option shown Manually Confirm to delete entries manually when called Save amp exit Select and confirm the option shown 116 Making calls with multiple lines Making calls with multiple lines You can use your OpenStage 20 E as a multi line phone If you have any ques tions regarding how to configure your OpenStage phone as a multi line phone please contact your administrator The following is a description of the telephony scenarios for multi line phones To facilitate comprehension you should familiarise yourself with the enhanced telephony application and how to use the line keys beforehand You can make further individual settings for your multi line phone Refer to the following sec tions for a detailed description of the individual components Introduction to multi line phones gt Page 13 Lines and line keys gt Page 20 Incoming calls Depending on your individual settings you will be notified of incoming calls gt Page 174 Accepting calls for the primary line In this case the telephone behaves in the same way as a single line telephone See gt Page 32 and gt Page 77 Accepting calls for secondary lines Prerequisite The secondary line is configured on your multi line telephone Using the handset Lift the handset Conduct call Impe The line used for the ringtone is selected automatically If there are calls on several lines you are connected wit
150. ny call that has a call connection status on the telephone This can be any incoming or outgoing call It is immaterial here whether a call is set up directly via the telephone or via an application Outgoing Incoming Consultation Pickup Reconnect Second call Connected call Conference Automatic call acceptance Secured or unsecured line Non recordable calls 1 Outgoing calls that have not yet reached full connection status such as a ring ing call Calls on hold Serverbased conference only 188 Call recording Enhanced functions 1 Aconference can be set up or cleared down during recording 2 A consultation can be performed during recording 3 Call transfer is also available during recording 4 A second call can be accepted during recording The following features are not supported 1 Playing back recordings over the telephone 2 Deleting recordings over the telephone 3 Functions for editing recordings over the telephone Recording tips You will receive the following advisories while a call is being recorded The recording symbol 29 on the display permanent Beep repeated at intervals for you and your call partner Beep single at the start of recording for you and your call partner The audible advisory can also be switched off Please check with the relevant administrator Multiline In terms of call recording no distinction is made between multiline and single line If
151. of settings that can be made via the user menu on the phone can also be accessed via the web interface gt Page 197 Changes are usually confirmed using the Save amp Exit option or discarded using the Exit no save option The options grayed out are not available on the OpenStage 15 or have no function User Date and time Time hh mm gt Page 169 Date DD MM YYYY gt Page 169 Daylight saving Yes Page 170 No Return Difference mins mm gt Page 170 Auto DST Yes No gt Page 171 Save amp Exit Exit no save Local user menu 205 Audio Volumes Loudspeaker Ringer Handset Handsfree Rollover Save amp Exit Exit no save Settings Ringtone Ring file Pattern Ringer1 wav Ringer2 wav Ringer3 wav Ringer4 wav Ringer5 wav Ringer6 wav Return Ringer melody 2 1 2 3 4 5 6 7 8 Return Ringer tone sequence 1 1 2 3 4 5 6 Return Room character Normal Normal Echoing Muffled Return Open listening Standard mode Standard mode US mode Return Save amp Exit Exit no save Wi gt Page 173 gt Page 173 gt Page 173 gt Page 173 gt Page 173 gt Page 174 gt Page 175 gt Page 176 gt Page 174 gt Page 176 206 Local user menu Special ringto
152. ombinations explained to you by administrator if necessary Missed calls are not signalled if the call journal is disabled gt Page 113 If missed calls for this connection were answered by other subscribers these calls are not listed in the Missed list or are marked with a checkmark in accordance with the setting in the call log ging gt Page 114 Logging for call forwarding was also changed in the framework of the new call logging All types of forwarded calls are now only logged under Forwarded and no longer as before partly also as Missed This is regardless of how the new parameter for missed calls is defined Program Service menu Press the key to open the Program Service menu This menu contains the following entries Personal Corporate Settings User Admin Personal You can create your own local phonebook under Personal containing up to 100 entries gt Page 105 The data for a subscriber includes the last name first name and phone number You can configure a function key for opening the phonebook Corporate If you have the option of using a corporate directory you can use this option to find subscribers gt Page 108 As a prerequisite for this your administrator must have set up the appropriate ac cess The phonebook can likewise be opened via a programmed function key Settings gt User Setting options are provided here that allow you to adapt the telephone to your individual require ments
153. on Access to the web interface must be activated by administrator Calling up the web interface DT For more information on the IP address the web interface address and how to connect the telephone to the network refer to the section entitled Network information Page 184 To call up the interface open a Web browser and enter the following https IP address of the phone IP address of the phone is the IP address of your phone or https Name of the phone Name of the phone which was assigned by administrator I gt You might receive a certificate notification from the browser Follow the instructions to down load the certificate You will be prompted to configure a user password the first time you call up the web interface gt Page 138 You must log on with this password in future every time you want to open the User Pages Administrator Pages This area lets you configure settings for administering your phone and the network environment Access to the Administrator Pages is protected by the admin password For more information con tact your administrator or refer to the administration manual 198 Web interface User pages The web interface homepage opens once you have entered and confirmed the phone s IP ad dress 1 e Click a menu heading to display the individual menu entries Click the menu heading again to close the menu Click a menu entry to open the corresponding form Ma
154. on with a party when you initiate a consultation call the original party is placed on hold The new consultation connection can be either secure or nonsecure However the first connection remains secure even if all three parties are now joined to gether in a conference The entire conference is nonsecure if the connection to at least one of the parties is not secure see also gt Page 32 The relevant padlock icon appears on the Conference row Enhanced phone functions 101 Exit Conf o q y End Conf ii Y lil Settings if nec p Configuration Connected calls Allow conferences No gt Yes Y Save amp Exit Ending a local conference Prerequisite The Allowing joining in a local conference gt Page 102 func tion is activated Select and confirm the option shown in the menu Both call partners remain con nected You are disconnected from the conference call Replace the handset or if you are in speakerphone mode press the loudspeak er key Both call partners remain connected You are disconnected from the con ference call Disconnecting a party Select and confirm the option shown in the menu Both connections are cleared down the conference is cleared down Allowing a local conference This option allows or blocks the Conference function You can also configure this setting via the web interface Page 197 Press the key shown Select and con
155. one number Message icon Idle menu The idle menu opens when you press the navigation keys v or gt Page 18 keys in idle mode You can call up various functions here Entries may vary The idle menu may contain the following entries Redial Ringer off Do not disturb on Mobile logon Cancel callbacks Directed pickup Back 24 Getting to know your OpenStage phone Icons in the idle display In the first line the time weekday and date are displayed in addition to icons for different situations and options Explanation The ringtone is deactivated The ringtone is set to a beep The phone lock is activated The Do not disturb function is activated A mobile user is logged on to the telephone Meaning You received new voice messages New entries have been added to the call lists Local call forwarding is active An advisory icon in front of own phone number replaced for example by call forward ing or mobility icon Displays on the status line for adjusting the volume When you adjust the ringtone handset and speaker volume using the and L keys you will see the following displays in the status line Meaning Ringtone volume in 10 levels Ringtone volume in 10 levels when the ringtone is switched off Handset or speaker volume in 10 levels Getting to know your OpenStage phone 25 Context dependent displays Depending on the situation at h
156. onnected with the other party The first called is put on Hold again 50 Basic functions Complete Xfer 4 o jor D Settings User ll if nec s Cadi Configuration Connected calls Allow call joining Yes es lt lt lt Save amp Exit Connecting parties You can connect the first party with the party you consulted clearing down your connection to both parties in the process Prerequisite You are conducting a consultation call gt Page 47 and call joining is allowed gt Page 50 Select and confirm the option shown The active and held calls are joined You are disconnected from the call Connect by hanging up Replace the handset or if you are in speakerphone mode press the loudspeak er key The other two parties are now connected to one another Allowing call joining You can also configure this setting via the web interface gt Page 197 Press the key shown Select and confirm the option shown Confirm Enter and confirm the User password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Basic functions 51 Call back A Cancel call backs lt gt Callback You can request a callback if the station called is busy or if nobody answers You receive the callback as soon as the other party s line becomes f
157. ontrast Save amp Exit Select and confirm the option shown Individual phone configuration 169 Ic Settings if nec p Date and time Time 14 44 mmmm lt gt E N Save amp Exit lt I Settings User if nec P Date and time Date 20 02 2007 i Save amp Exit Date and time This function allows you to select one of three different display modes for the date and manually set the time if necessary You can also configure these settings via the web interface Page 197 Setting the time Press the key shown Select and confirm the option shown Select and confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Enter and confirm the time Select and confirm the option shown Setting the date Press the key shown Select and confirm the option shown Select and confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Enter and confirm the date Select and confirm the option shown The time set is displayed The date set is displayed 17 eo Individual phone configuration Settings i E User mm E LA U if nec E Date and time Daylight saving No 9 gt n lt Y Il i lt E E Save amp Exit Settings User E nm
158. option shown You are reconnected with the first party lig If the call is kept on hold you can retrieve the call via the context menu before the set time expires Switching to the held party alternating Prerequisite You are conducting a consultation call Select and confirm the option shown In the first display line the phone number or name and the duration of the active connection are displayed D You can switch back and forth between two subscribers by repeatedly se lecting and confirming Alternate Ending an alternate operation Select and confirm the option shown The active call is disconnected and the held call is restored Basic functions 49 IM IM Putting on hold and retrieving successively or simultaneously Putting an active call on hold Prerequisite You have a single line phone and are conducting a consultation call gt Page 47 or have accepted a second call gt Page 86 The Hold key must be configured gt Page 69 The Hold function can also be initiated from the context menu Press the Hold key The key flashes The consultation or second call and the first call are put on hold Retrieving the first call Switch to the first call Press the flashing Hold key You are connected with the other party The con sultation or second call continues on hold Retrieving the second call Switch to the held consultation or second call Press the flashing Hold key You are c
159. pant in the conference The conference is dis played with all current participants You hear a beep and the recording symbol is shown again in the line for the conference call 194 Call recording Your call is included in a conference during the recording Prerequisite You are conducting a call that is being recorded You are to be in cluded in a conference by your call partner You are placed on hold while the conference is being set up You hear the music on hold while your call partner is setting up the conference The recording is paused and the recording symbol 0 has disappeared from the display Your call partner answers again and you are connected to the conference You hear a beep and the recording symbol is shown in the Conference line The conference call is now being recorded Putting a line on hold manually during the recording There are two options for placing a line manually on hold You place the active line on hold during the call recording and then resume the call on this line You seize a different line during call recording The first line is placed on man ual hold Prerequisite The telephone has more than one line configured The active line is being recorded The recording button LED is lighting Holding and retrieving the call on the line You are conducting a call for example on line A You hear a beep and the re cording symbol Q o is shown on the display The call is now being
160. password j gt Page 138 Confirm password Phonebook Contact list gt Page 105 New contact gt Page 105 Last name First name Number Delete all contacts J gt Page 106 Confirm delete Diagnostic information fy gt Page 195 202 Fixing problems Fixing problems Caring for your telephone Never allow the telephone to come into contact with colouring oily or aggressive agents Always use a damp or antistatic cloth to clean the telephone Never use a dry cloth If the telephone is very dirty clean it with a diluted neutral cleaner containing surfactants such as a dish detergent Afterwards remove all traces of the cleaner with a damp cloth using water only Never use cleaning fluids containing alcohol or plastic damaging detergents to clean the tele phone The use of scouring agents is also forbidden Troubleshooting Pressed key does not respond Check if the key is stuck If the telephone is locked repdial keys cannot be used This also applies when an emergency number is saved on it Check whether your telephone is locked Phone locked To unlock enter the PIN appears on the screen If the phone is locked unlock it The phone does not ring on call Check whether the ringtone is deactivated see icon in the status bar on the display gt Page 136 If itis deactivated activate the ringtone You cannot dial a number Check whether your telephone is locked
161. pe Voice is configured on site Lift the handset Enter the code see the table of codes Page 163 Various announcements deliver the following information the name of the feature selective call acceptance the current status active or inactive the current scope of the selection list These announcements are followed by verbal user prompts that let you add entries to the selection list delete entries in the selection list check the selection list activate or deactivate the function For call rejection As for selective call acceptance you can create a selection list with the phone numbers of parties from whom you are not willing to accept calls Your adminis trator knows how long this list may be in the OpenScape Voice used on site in your facility A call is not connected if the caller s phone number matches a number in the se lection list the caller is notified that the called party rejects calls from this num ber If the caller s number is not in the selection list the call is to you as usual Lift the handset Enter the code see the table of codes Page 163 Various announcements deliver the following information the name of the feature selective call rejection the current status active or inactive the current scope of the selection list These announcements are followed by verbal user prompts that let you add entries to the selection list delete entries in the selection l
162. play and the pop up menu will open A group call is waiting and is shown on the display with Pickup Caller for Party Picking up a group call The pop up menu opens Confirm Lift the handset only if the appropriate function is set by your administrator Press the key with the Call pickup function or press it again if call answering was initiated via the key The speakerphone function is activated Ignoring a group call Select and confirm the option shown The phone stops signalling the group call Basic functions 41 Messages Call Mailbox Hx Listening to voicemail To use this function you need to have a voice mailbox set up on your communi cation platform for voicemails see Page 27 The message key flashes to indicate new messages and the M icon ap pears on the display The LED only extinguishes when all new messages have been picked up and there are no missed calls Picking up messages Press this key when the phone is in idle mode The Records menu opens Select and confirm to open the menu for voicemail If messages are waiting you will be shown a list with the new messages and the messages you have already listened to sorted by status The number of the re spective messages is indicated You can browse the list using the cursor keys Confirm the option shown to call the mailbox Follow the voice instructions You may need to enter a password Calling the mailbox directl
163. played Find Select and confirm when you have filled out one or more search fields The search begins If the entry you searched for is found you can dial or view the entry details Phonebooks and call lists 109 Details Qualifier Ca v JL ok Enhanced editing functions in the phonebook Viewing entries Prerequisite You found and selected an entry see above Select and confirm the option shown All fields of the entry are displayed Resetting the search fields Prerequisite The search fields are listed Select and confirm the option shown You can now enter new search criteria for a search Defining a qualifier before a search Prior to a search you can select which qualifiers should also appear in the out put list Select and confirm the option shown You may choose between the following qualifiers No qualifier Job function Address 1 Email Business 1 Mobile Business 2 Private Company Address 2 Select and confirm the desired qualifier Select and confirm to exit the list 110 Phonebooks and call lists Ic or Kirsch Erika Quick search Press the key shown Select and confirm to open the corporate Phone book Press the configured Corporate key for the corporate directory Page 69 Q Enter the name Abc Enter the initial letter of the name you are looking for for instance K QK Js Abc If you do not enter any further characters
164. plies if the emergency number is saved on it Mobility 143 Mobility Prerequisite Your phone is configured to support mobility by administrator A DLS server is available in the LAN and its address is entered in the phone Mobility scenarios When you log on to your phone or any other mobility enabled phone the follow ing scenarios are possible Logging on and off at the same phone Log on as a mobility user gt Page 144 Log off as a mobility user gt Page 144 Logging on and off at different phones In these cases administrator may have made the following settings Log on at a remote phone with forced logon when the user is still logged on at that phone Page 145 Delayed logon at a remote phone with forced logon when the user is still logged on at that phone and the phone is busy Page 146 Transferring user defined settings and data When you log off as a mobility user your user defined settings and data are saved in the DLS server so that they can be transferred to another telephone when you log on there This also includes your contacts from your personal di rectory gt Page 105 The personal directory can only be successfully transmit ted if the destination telephone has a similarly structured phonebook Your phonebook cannot be transmitted to an OpenStage 60 for example because the destination phonebook has a different structure 144 Mobility or Mobile logon 6 Mobility ID
165. r an announcement with the following infor mation Feature name Current status active inactive Number of numbers currently on the parallel call list You are prompted to do one of the following Activate deactivate the feature only if numbers are already entered in the list Call up the numbers currently entered in the list Add or delete numbers Repeat the options in edit mode If the parallel call list is still empty you are prompted to enter numbers in the list As soon as you have entered a valid number the parallel call can be activated If the parallel call is activated incoming calls are routed to your phone and all other destination phones in the parallel call list The connection is established with the first phone that accepts the call If the call is not answered by any phone it is forwarded to the configured for warding destination on no reply or to a rejection announcement Activating deactivating parallel call via code You can activate deactivate the parallel call without having to change to edit mode Prerequisite You have already entered numbers in the parallel call list Lift the handset Enter the code to activate or deactivate the parallel call see code table gt Page 163 156 OpenScape Voice functions ca Y t Parking a call If you have answered a call for a colleague and cannot forward it to him you can park the call Call park You are conducting
166. re reconnected with the first party Connecting parties Prerequisite You have accepted the second call Select and confirm the option shown The other two parties are now connected to one another You can now hang up or dial another number for instance Connect by hanging up Prerequisite Connecting by hanging up is activated ask your administrator and Switch assignment must be set to Yes gt Page 90 Replace the handset or if you are in speakerphone mode press the loudspeak er key The other two parties are now connected to one another Enhanced phone functions 89 M l Settings if nec p Configuration Incoming calls Handling 4 Allow call waiting No lt E 72 4 4 Save amp Exit Allowing call waiting D If the Call waiting second call function is deactivated a caller hears the busy signal if you are already conducting a call You can also configure this setting via the web interface gt Page 197 Prerequisite The option was programmed by your administrator Press the key shown Select and confirm the option shown Select and confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Assuming Allow call waiting is generally
167. recorded Press line key A The line key LED starts flickering The call is placed on hold The recording is paused while the call is on hold The recording symbol o o on the display disappears Retrieving a held call Press line key A The line key LED lights up The call is retrieved You hear a beep and the recording symbol 9 is shown on the display again Call recording is continued Holding a call on the line and conducting a call on a different line Press line key B the LED lights up You hear a beep and the recording symbol Qo is shown on the display for line B this call on line B is being recorded Line A is placed on hold call recording of line A has been terminated Press line key A to resume the call You hear a beep and the recording symbol Qo is shown on the display for line A a new recording of line A commences Call recording 195 if nec P Diagnostic information Diagnostic information This information overview in the user area of the service menu provides you with information on the current configuration of the telephone Press the key shown Select and confirm the option shown Select and confirm the option shown Enter and confirm the user password Select and confirm the option shown You see a numbered list of telephone parameters with the current settings You can see a more structured view of the list via the WBM interface 2 Page 197 Example 2011 05 23 12 2
168. recording has started recording is performed otherwise not The record ing status of a line persists as long as calls are connected to this line For example if line A is being recorded initiated manually and you switch to line B or line A is placed on manual hold and you switch to line B the recording is ended and a partial recording saved If you disable recording for the call on line B mode manual or auto start and Switch back to line A the recording for line A is not started again The modes mentioned All Calls AutoStart or Manual refer to the telephone and are therefore the same for all lines 1 Server based conference only Call recording 189 Recording off NE gor 3 Recording calls Automatic call recording This is the simplest mode If you have accepted a call or called a subscriber and the subscriber answers the call is recorded automatically Refer to gt Page 187 to check which calls this can be As soon as the recording starts you will see the recording symbol o o and hear a beep see also Page 188 You cannot pause the recording manually in this mode Manual call recording Activating or deactivating call recording when the telephone is in idle mode Prerequisite Manual mode is selected The recording button is configured and indicates the status Select the option shown in the telephone s context menu to enable the option or disable the option Press the recording button
169. ree Imp This option is only available if both you and your administrator has activat ed the function Page 52 Only the callback requests for your primary line are logged on multi line Ip telephones Page 13 Requesting callback Prerequisite The station called is busy or nobody answers Select and confirm the option shown Deleting callback requests You can delete scheduled callback requests if you no longer need to return a call for example at the end of the working day Prerequisite At least one callback was requested The phone is idle Select and confirm the option shown All callback requests are deleted 52 Basic functions Accept Reject v Settings User i E nm n wv S if nec E Configuration Outgoing calls Callback No lt gt lt 4 es Save amp Exit v Responding to a callback Prerequisite A callback was requested Your phone rings and the station infor mation appears on the screen Accepting a callback Select and confirm the option shown Rejecting a callback Prerequisite The Reject function has been activated by administrator Select and confirm the option shown The callback request is deleted The caller s phone number is added to the missed calls list Permitting a callback Prerequisite The Callback function has been activated by administrator You can also configure this setting via the WBM interface Page 1
170. ro eder 152 making ANONYMOUS calls ssssssss 148 parallel call 1 11 cttam tinm kida 155 S ers eT 156 reachability 2 ret bap 154 Save destination phone number ss 56 rejecting anonymous calls sussss 151 Saving a destination phone number 63 senal Gall nissim e ett aipa aae A 154 Searching for a contact sssssssss 107 108 silent monitoring Bet E 157 Second call Operating instructions cc 3 ignoring cerise a N 87 Out of hours pallii onddscodtilede n idt qure dita 162 Second call with consultation call 86 Override sii Ge T 122 Second ringing call sssss 42 Secondary line sss 20 SOCUM Y edicisi 135 138 P Serial call oo ccceceeceeeeeeeeeeeeeeeeeeeeeeeseeneeeeeseeenanees 154 Setting the time esses 169 Padlock icon sssse eee 32 Settings erensia 28 168 Parallel call nnne dence 155 Shared line cerea 20 scu p 156 Silent monitoring ssee 157 Party connection sssssseeeeeen 50 Single line telephone seeee 13 Phantom line sss 20 Speakerphone distance ssssssssssss 4 Phone Speakerphone mode sssssssssss 33 36 locking seseeeeneeenn mne 141 Phone settings ted eter ene Lu aede
171. s calls to a station are forwarded to another station that also has call forwarding or DND activated This can create a call forwarding chain consisting of several telephones where the last member of the chain is your phone A popup window opens on your phone s display with the following information Who is calling Who forwarded first or last The reason for the forwarding is displayed by an icon You can set whether the station that forwarded first or last is displayed see 2 Page 80 Programmable keys 69 Programmable keys The phone features a range of functions that can if required be stored on pro grammable keys The phone comes with eight programmable keys all of which can be programmed on two separate levels The Shift programmable key to switch between the two key levels is already preassigned You should keep this key if possible to be able to switch between the two key levels The keys can also be programmed via the web interface gt Page 197 List of available functions Unallocated Selected dialling Repeat dialling CF unconditional CF no reply CF busy CF unconditional any CF unconditional int ONDAN 9 CF unconditional ext 10 CF busy any 11 CF busy int 12 CF busy ext 13 CF no reply any 14 CF no reply int 15 CF no reply ext 16 Mute 17 Ringer off 18 Hold 19 Alternate 20 Blind transfer call 21 Transfer call 22 Deflecting 23 Shift 2
172. s deactivated Indicates the function status The function is activated 1 Inthis manual flashing sensor keys are identified by this icon regardless of the flashing interval The flashing interval represents different statuses which are described in detail in the corresponding sections of the manual Imp Some of the programmable keys on multi line phones can be set up as trunk keys gt Page 20 20 Getting to know your OpenStage phone Trunk keys on multi line phones only Some of the programmable keys on multi line phones can be set up as trunk keys by administrator Each key that is assigned the function line is handled as a line This means up to seven lines can be configured A distinction is drawn here between primary secondary and phantom lines Each of these line types can be used on a private or shared basis gt Page 20 Primary line All multi line telephones have a primary line This line can be reached in the usual manner via your public phone number Incoming calls are signalled on this line Tl To avoid conflict between individual multi line phones the functions Do not disturb and Call forwarding can only be used for the primary line Secondary line The secondary line on your phone is used as a primary line by another subscriber of the line trunk group Your primary line which is configured on another telephone in the line trunk group simul taneously functions as the seco
173. s general descriptions of the technical options which may not always be available in individual cases The respective features must therefore be individually defined in the terms of the contract If a particular function on your phone is not available to you this may be due to one of the following reasons The function is not configured for you or your telephone Please contact your system support representative Your communications platform does not feature this function Please contact your sales partner for information on how to upgrade This user guide is intended to help you familiarise yourself with OpenStage and all of its functions It contains important information on the safe and proper operation of your OpenStage phone These instructions should be strictly complied with to avoid operating errors and ensure optimum use of your multifunctional telephone in the network These instructions should be read and followed by every person installing operating or program ming an OpenStage phone Impe For your own protection please read the section dealing with safety in detail Follow the safe ty instructions carefully in order to avoid endangering yourself or other persons and to pre vent damage to the unit This user guide is designed to be simple and easy to understand providing clear step by step in structions for operating your OpenStage phone Administrative tasks are dealt with in a separate manual The Quick Refer
174. set by your administrator the autodial delay for this phone number is reduced to one second D Automatic dial delay does not work if you are using a dial plan and Imme diate dialling is configured see gt Page 45 The number is automatically dialled as soon as the string entered matches an entry in the dial plan 98 Enhanced phone functions Settings User if nec Bs Configuration Outgoing calls Autodial delay 7 8 2 Save amp Exit Settings for autodial delay Ua The setting does not affect automatic emergency number dialling If you select Autodial delay you must either confirm the Dial option press the loudspeaker key or wait until the autodial delay expires to set up a call when di alling with the handset on hook You can also configure this setting via the web interface Page 197 Press the key shown Select and confirm the option shown Select and confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Enter a value in the input mask and confirm Select and confirm the option shown Enhanced phone functions 99 Settings VI i E User if nec ti E L a U E Configuration Outgoing calls Busy when dialling No Yes Y Save amp Exit Allowing Busy When Dialling If you activate this function an incoming call
175. sic functions Disconnect A or mmm or or q Activating deactivating the microphone To prevent the other party from listening in while you consult with someone in your office you can temporarily switch off the handset microphone or the hands free microphone Prerequisite You are conducting a call The Mute key is configured Deactivating the microphone Press the Mute key Activating the microphone Press the illuminated Mute key Ending a call Select and confirm the option shown Press the Release key the Release key must be configured gt Page 69 If you are conducting a call via the handset Replace the handset In speakerphone mode Press the lit key Basic functions 39 Group call Your administrator can incorporate multiple telephones in a call pickup group If your telephone belongs to a pickup group you can also accept calls intended for other members of the group A group call is displayed on the phone administrator may have made the follow ing settings for signalling Telephone status Ring on group call Yes Ring on group call No Ringer on Silent Ringtone Beep Loudspeaker Loudspeaker in Handset Ringtone Beep Connection Loudspeaker Handset Handset Beep Beep Open listening Handset and loudspeaker Handset and loudspeak er Open listening Beep Beep Loudspeaker Loudspeaker Speakerphone Beep Beep mode Loudspeaker Loudspeaker
176. st call party alternate while the consultation call is placed on hold Second call during call recording Prerequisite You are conducting a call Recording has started The recording button LED is lighting You are conducting a call You hear a beep and the recording symbol is shown on the display The call is now being recorded A second call party camps on Page 86 In the pop up menu Select and confirm the option shown You are connected with the second party You hear a beep and the recording symbol o o is shown in the line for the second call this call is now being record ed The first party is placed on hold 192 Call recording b Alternate d Call recording while alternating Prerequisite You have an active or held consultation or second call Recording has started The recording button LED is lighting You are connected with the second party You hear a beep and the recording symbol is shown in the line for the second call Select and confirm the option shown in the context menu for this connection You are switched to the main call You hear a beep and the recording symbol a o is shown in the line for the main call this call is now being recorded You can pause and restart the recording at any time in manual and auto start modes Your call is paused and reconnected during the recording Prerequisite You are conducting a call that is being recorded Your call partner has placed t
177. taneously displayed on the remote phone Once logon is com plete the Mobility program key LED lights up and the mobility icon appears in the display 146 Mobility or Mobile logon Mobility ID Enter password Logging on with forced delayed logoff at a remote phone If the remote phone is busy and your administrator enabled Forced logoff during call with a set timeout forced logoff does not occur until this timeout expires Logon via a key If a program key is configured for Mobility Press the Mobility program key Logon via the context menu Select and confirm the option shown in the idle display context menu 2 Page 23 You are prompted to enter your mobility ID Enter and confirm Mobility ID usually a telephone number You are prompted to enter the password Enter and confirm the user password The following mobility messages appear in the display Logging off elsewhere D At the same time the display on the busy remote phone shows Forced logoff After the set timeout the active call is ended and remote logoff is performed Validating Registering Downloading user data Once logon is complete the Mobility program key LED lights up and the mo bility icon appears in the display Z OpenScape Voice functions 147 uN E OpenScape Voice functions The OpenScape Voice supports a number of functions that you can activate and deactivate from your phone I
178. the call Let the other party know e g that you are trying to connect him Enter the code for parking followed by a line number see code table gt Page 163 You receive a confirmation tone The caller hears a waiting melody Replace the handset Tell your colleague that a call for him is parked and give him the line number Unparking To unpark the call your colleague must proceed as follows Lift the handset Enter the unparking code see code table gt Page 163 He is prompted to enter a line number Enter the specified line number Your colleague is now connected with the waiting caller OpenScape Voice functions 157 oa Y Silent Monitoring If this function has been configured by the administrator and enabled for the destination phone you can join an active call of an internal station and listen in with the knowledge of the target station active or unnoticed muted Active silent monitoring Station A and B are on a call You want to listen to the call and talk to Station A and B Your phone internal station A internal or external station B All callers can hear and speak to each other Lift the handset Enter the code for active silent monitoring and the destination number for station A see code table gt Page 163 You are connected to the call and can listen If necessary make yourself known End the silent monitoring by replacing the handset 158 Open
179. tion of configur ing user settings at this time The message Password suspended is dis played After initially logging onto a user area you may have to replace the default password with a new password A password can have a predefined period of validity You will have to create a new password when the period ends The message Change Password 1 days left will alert you to this at the appropriate time The message Pass word has expired appears when the validity period is over Confirm Change password and change the password as described in this section If you repeatedly enter the wrong password 2 to 5 times additional attempts are blocked You can make another attempt after a predefined time Itis possible that you will not be able to re use a previously used password for a long time so you will have to create another new password Your administrator can tell you about the rules for what and how many charac ters can or must be used in the password gt The preset password 000000 corresponds to a blank password In other words the phone cannot be locked and the user menu is not password protected see also gt Page 140 Privacy security 139 Settings User i E if nec P Security Change user password Current password m ae New user password 4 Confirm new user password 5 Save amp Exit lt I Change user password The User password can also be mo
180. tiple lines Accepting a waiting call Ip Depending on the settings for Rollover you will be notified of incoming calls gt Page 134 Prerequisite You are conducting a call At the same time a call is incoming on another line Call on line 1 Press the line key for line 2 The call on line 1 is placed on hold D All multi line users that share the line on which the call is being held gt Page 20 can now pick up the held call To prevent other users from an swering the held call you must place the call on Consultation hold gt Page 47 Depending on the setting made by your administrator you may have to press the trunk key twice to accept the call on the other line The first call is either placed on hold or released depending on the setting Conduct call on line 2 End call on line 2 Press line key for line 1 Retrieve call on line 1 120 Making calls with multiple lines Putting a line on hold On a multiline telephone you can use the line keys to place calls on hold Prerequisite You are conducting a call E Press the call line key pU gt The LED line key flashes The LED line displays the hold status on all multi line phones to which the line is connected On phones connected to the line a user can press the relevant line key and accept the held call During a consultation call or after accepting a waiting call the hold function can not be used Making calls with multiple li
181. to DST setting is provided for information purposes and can only be changed by your administrator You can also access this information via the web interface gt Page 197 Press the key shown Select and confirm the option shown Select and confirm the option shown Enter and confirm the user password Select and confirm the option shown Daylight saving time must be manually set if a No is entered for Auto DST Page 170 Time display format You can also configure this setting via the web interface Page 197 Press the key shown Select and confirm the option shown Select and confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown The format set is displayed Select and confirm the time format 12 or 24 hour display Select and confirm the option shown 17 N Individual phone configuration Date display format You can also configure this setting via the web interface gt Page 197 Press the key shown Settings Select and confirm the option shown V i E User Select and confirm the option shown if nec 3 Enter and confirm the user password Locality Select and confirm the option shown Date format dd mm yyyy S Select and confirm the option shown The format set is displayed yyyy mm dd Select and confirm the format you want 4 Save amp Exit Select and confirm the option shown Individual pho
182. to enable the option the LED key lights up or press the key shown to disable the option the LED extinguishes The recording button also indicates the status change if you activated or deacti vated call recording via the context menu Call recording with AutoStart Standby mode is activated in principle in idle mode The recording button LED lights up You cannot switch off the recorder As soon as a call is set up call re cording starts automatically Lift the handset Press the key shown The station answers You hear a beep the recording symbol 0 0 is shown on the display and the recording button LED remains lighting The call is now being re corded see also Page 188 You can pause the recording at any time and continue it again If you end the call the AutoStart process is set up again for the next call 190 Call recording gor Ei Controlling call recording Starting call recording manually during a call Prerequisite Manual mode or AutoStart is selected You are conducting a call Recording has not started The recording button LED is not lighting You are conducting a call see also gt Page 187 Press the recording button to start the recording the LED key lights up You hear a beep and the recording symbol 9 is shown on the display The call is now being recorded see also gt Page 188 Pausing call recording manually during a call Prerequisite Manual mode or AutoStart is selected
183. tting is only available if the Server features function was deacti vated by the administrator You can also configure this setting via the web interface gt Page 197 Prerequisite You have configured the key for Variable call forwarding see 2 Page 74 Otherwise you can configure the settings for call forwarding via the user menu gt Page 79 Press the Variable call forwarding key Select and confirm within three seconds Select and confirm the type of call forwarding Select and confirm the option shown Enter the desired time in seconds and confirm your entry The set time is dis played with the option Call forwarding is activated Press the illuminated key to open the call display Call forwarding 61 Call forwarding by call type If server features has been enabled by administrator and the Ext int forwarding function is activated call forwarding by call type functionality will be available to you Forwarding in this case is dependent on the forwarding type and addition ally on the call type The menu layout therefore deviates from that for standard forwarding gt Page 54 You can also change activate and deactivate call for warding during a call Forwarding menu The Forwarding menu is opened either using the configured Variable call for warding key see gt Page 74 or via the user menu gt Page 79 and contains the three forwarding types Unconditional Busy No reply Because of
184. ue after a configured time I The Executive 1 direct station selection key on the Secretary 1 phone illuminates Making calls with multiple lines 129 Disconnect amp return Consultation without connecting Press the DSS Executive 1 key Executive 1 answers Transferring is not re quired The Secretary 1 takes the call back Select and confirm in the options menu The Secretary 1 is reconnected with the caller Toggle disconnect or conference During a consultation call Secretary 1 can toggle between Executive 1 and the caller can initiate a conference or disconnect one of the two call parties More on this subject can be found on pages gt Page 48 and gt Page 100 DSS keys can be used These keys are configured in such a way that every phone can be reached by every phone in the group The DSS keys are also used for consultation calls Press a team member s DSS key The relevant phone rings and the party an swers 13 eo Making calls with multiple lines Settings User i H nm n L a U if nec E Configuration Keyset Lines Line 1 Ring delay 4 Save amp Exit lt I Settings for MultiLine keyset The details for each keyset line contain supplementary information for the user The following uneditable fields are displayed Address Displays the phone number for the line Ringtone on off Displays whether this line s ringtone
185. uration Connected calls Music on hold No S es lt lt lt Save amp Exit Music on hold If the Music on hold option is active music is played back when you are placed on hold by another party You can also configure this setting via the web interface gt Page 197 Press the key shown Select and confirm the option shown Select and confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown 86 Enhanced phone functions Disconnect amp return A Call waiting second call You can accept a second incoming call in the course of an ongoing call The call er hears the on hook signal while you hear a call waiting signal tone A bell ap pears on the display and next to it the phone number of the caller is shown You can ignore or accept the second call Before you accept the second call you can end the first call or place it on hold for subsequent retrieval You can block the second call or the signal tone Page 89 Accepting a second call Prerequisite You are conducting a call and call waiting is allowed Page 89 Select and confirm the option shown You can talk to the second party The connection to the first party is on hold During the call with the second party additional functions are avail
186. using the inactivity tim eout setting If the configured time expires you need to reenter your password when opening the menu and manually go to the required point in the menu Interrupting the editing By pressing the key you interrupt the editing leave the menu and return to idle mode 2 Page 23 f you receive a call during editing and you answer it you automatically change to the call view see also gt Page 26 To go back to editing mode in the menu press the key again 30 Getting to know your OpenStage phone Network information Information about the IP address or name which was assigned to the phone in the network and therefore the HTML address of the web interface View information on the phone gt Page 184 gt Contact your administrator or refer to the OpenStage Administration Manual for more on the network information values listed here Diagnostic Information Provides information on all the main settings for the telephone Can provide valuable help in sup port situations gt Page 195 Reset phone Personal settings made via the telephone menu or the web interface can be reset to factory set tings gt Page 185 Getting to know your OpenStage phone 31 Administration You can access the administration area via the Admin function and by entering the administration password Refer to the administration manual supplied with your phone for more detailed information on this topic Co
187. warding settings via the user menu gt Page 79 or also using the WBM interface gt Page 197 Prerequisite You have configured the key for Variable call forwarding see 2 Page 74 Press the Variable call forwarding key The pop up menu opens The message Set forward on to is displayed with the last forwarding destination used and you are offered the following options Accept Set a forwarding destination Edit call forwarding Cancel Select and confirm within three seconds You are then offered three forwarding types in the Settings menu with three call types each and with frequently used destination numbers preassigned by de fault Unconditional Any call External nternal Busy Any call External nternal Noreply Any call External nternal Edit favorites 64 Call forwarding Uncond l O All calls or L1 External S or L1 Internal Enter destination S Saving a destination phone number Select and confirm the forwarding type here for instance Uncond l Select and confirm the call type shown Select and confirm the call type shown Select and confirm the call type shown Select and confirm the option shown Enter edit and confirm the destination phone number You can now select another call type additionally and enter a destination phone number If you assign destination phone numbers for External and Internal for exa
188. xit Immediate dialling Immediate dialling should only be activated if administrator has configured and approved a dial plan Immediate dialling is deactivated by default For this reason after entering the number you must either confirm the Dial option or wait until the dial delay ex pires to set up the connection If Immediate dialling is configured your call is automatically dialled as soon as the string entered matches an entry in the dial plan Activating or deactivating immediate dialling You can also configure this setting via the web interface Page 197 Press the key shown Select and confirm the option shown Confirm Enter and confirm the User password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Confirm Dialling using the hot or warm line function Your administrator can configure a hot or warm line for your phone If you lift the handset of the phone or press the loudspeaker key with a hot line immediately or with a warm line after a defined period of time a number specified by administrator is dialled Examples The phone in the lift immediately dials the reception number The phone at a patient s bed dials the ward number e g after a minute if no other number is dialled 46 Basic functions M Call Log Dialled 998324 01 01 Y Ill o q Redial 1 Y
189. y You can also call the mailbox directly without using the menu The mailbox an swers even if there are no messages waiting Lift the handset Press this key The mailbox answers Follow the voice instructions You may need to enter a password You can call the mailbox any time you see the Please dial prompt on the mp loy 42 Basic functions JB EN PA i M Call control 2nd alert To ensure that you do not miss any important calls administrator can configure a 2nd alert key for you that flashes when a call is waiting when you are dialling a number for example or when two calls come in simultaneously III Call control does not work on multi line phones Two calls simultaneously Prerequisite The call control 2nd alert key is set up and call waiting is per mitted gt Page 89 two calls ring at the same time Caller information from the first caller is displayed and you have the following op tions Accept Reject Deflect The 2nd alert key flashes and you hear an alerting tone Display second caller If you press the flashing 2nd alert key you will be shown information on the second caller and you will likewise be given the three options to choose from Return to first caller By pressing the flashing 2nd alert key again you will be shown the information on the first caller again Accept a call If you accept one of the calls the other call is treat

User Manual OpenStage 15 SIP

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