Owners Manual - Haier Parts and Accessories
Contents
1. All service must be performed by a Haier authorized service center For the name and telephone number of the nearest authorized service center please call 1 877 337 3639 Before calling please have available the following information Model number and serial number of your appliance The name and address of the dealer you purchased the unit from and the date of purchase A clear description of the problem A proof of purchase sales receipt 22 This warranty covers home appliance services within the contiguous United States and Canada and where available in Alaska Hawaii and Puerto Rico What is not covered by this warranty Replacement or repair of household fuses circuit breakers wiring or plumbing A product whose original serial number has been removed or altered Any service charges not specifically identified as normal such as normal service area or hours Damage to clothing Damage incurred in shipping Damage caused by improper installation or maintenance Damage from misuse abuse accident fire flood or acts of nature Damage from service other than an authorized Haier dealer or service center Damage from incorrect electrical current voltage or supply Damage resulting from any product modification alteration or adjustment not authorized by Haier Adjustment of consumer operated controls as identified in the owner s manual Hoses knobs lint trays and all attachments accessorie2. maintenance or cleaning NOTE Turning the cycle selector knob to the Off position does NOT disconnect the appliance from the power supply Do not attempt to service repair or replace any part of the appliance unless specifically recommended in this user manual or in published repair instructions that you understand and have the skills to carry out Before discarding or removing from service remove the washer door or lid SAVE THESE INSTRUCTIONS HOUSEHOLD USE ONLY HSITSNA HSITSNA PARTS AND FEATURES A Top Lid Control Panel Cabinet Cabinet Handle O Leveling Feet 2 Liquid Beach Dispenser Drain Port Power Cord 120 Volt 60 Hz O Access Panel Cold Water Inlet Value Wash Basket M Powdered Detergent Dispenser N Outer Tub Cover Balance Ring Lint Filter INSTALLATION INSTRUCTIONS TOOLS NEEDED e Pliers e Measuring Tape e Wrench e Carpenter s Level Flat blade Screwdriver PARTS SUPPLIED Drain Hose Clamp e Water Hoses 1 Drain Hose Hook flat washers pre installed i e Drain Hose User Manual LOCATION REQUIREMENTS The washer must be installed on a solid floor to minimize vibration during the spin cycle A concrete floor is the best The floor should be level with maximum slope of 1 25 mm under entire washer A suitable location is protected from direct sunlight and heat sources such as radiators baseboard heaters or cooking appliances Do not install on carp
3. D MAINTENANCE GENERAL CARE e Only use a damp or sudsy cloth for cleaning the control panel e Ifyou spill liquid powdered softener bleach or detergent on the cabinet wipe the cabinet immediately to avoid damage to the finish e Donotuse abrasive cleansers harsh chemicals ammonia chlorine bleach concentrated detergent or solvents to clean the washer These chemicals may dissolve damage or discolor the washer e After washing clothes leave the lid open so that moisture inside the machine can evaporate and to prevent the growth of mold or mildew DETERGENT DISPENSER 1 Pull the dispenser drawer out to the stop and lift up slightly to remove 2 Rinse the dispenser with warm water and dry it thoroughly with a soft cloth 3 Insert the drawer at a slightly downward angle and push it back into place LINT FILTER 1 Push down onthe tab at the top of the filter to release the filter from the wash basket 2 Turnthe filter over so the back side of the filter is facing upward 3 While holding the filter firmly with one hand lift up on the bottom of the filter to separate the front of the filter from the back so you can access the filter screen 4 Clean the filter screen and replace the back of the filter 5 Slide the filter into the wash basket and firmly press it into place IMPORTANT Both lint filters must be in place during the wash cycles Clean the lint screens after each wash load 18 VACATIONING PRECAUTI
4. E Hot water needs to be set at a temperature of at least 120 F 140 F 49 C 60 C for the soap to dissolve and to avoid soap residue remaining on clothes 1 Check that a flat washer is present and firmly in place in each end of the water inlet hoses Flat washers are pre installed at the factory Washer HSITSNA HSITSNA 2 The hose couplers are color coded to assist you in making the proper connections You may want to use gray for cold and red for hot Thread the inlet hoses onto the water faucets by hand until snug Then using pliers tighten an additional two thirds turn IMPORTANT To avoid damage to the hose couplings do not overtighten NOTE To avoid damage to the faucets do not use plumber s tape or sealants on the valve threads 3 Thread the other end of the inlet hoses by hand onto the inlet valves marked H hot and C cold on the back of the washer until snug Then using pliers tighten an additional two thirds turn IMPORTANT To avoid damage to the hose couplings do not overtighten NOTE To avoid damage to the washer inlet valves do not use plumber s tape or sealants on the valve threads 4 Turn on the hot and cold water faucets and check for leaks If there is any leaking check steps 1 through 3 again 10 STEP 4 LEVEL THE WASHER IMPORTANT Proper leveling of the washer will help reduce noise and vibration 1 Place washer in its final location Check that the water
5. KEEPING Thank you for purchasing this Haier product This user manual will help you get the best performance from your new washer For future reference record the model and serial number located on back of E the washer and the date of purchase Serial number Staple your proof of purchase to this manual to aid in obtaining warranty service if needed Date of purchase Model number HSITSNA HSITSNA IMPORTANT SAFETY INSTRUCTIONS A WARNING To reduce the risk of fire electric shock or injury to persons when using your appliance follow the basic precautions including the following Read all of the instructions before using this appliance Use this appliance only for its intended purpose as described in this User manual Do not use the washer for commercial clothes washing Under certain conditions hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more HYDROGEN GAS IS EXPLOSIVE If the hot water system has not been used for such a period before using a washing machine turn on all hot water faucets and let the water flow from each for several minutes This will release any accumulated hydrogen gas As the gas is flammable do not smoke or use an open flame during this time INSTALLATION SAFETY PRECAUTIONS A DANGER Before you throw away your old appliance remove the door or lid so that children cannot hide or get trapped inside your old appliance This appli
6. ONS e Turn off both the cold water and hot water supply faucets This will eliminate the potential for damage to your home if a water hose ruptures or leaks e Unplug the washer from the electrical outlet e Dry the wash basket e Leave the lid open so that moisture inside the machine can evaporate and to prevent the growth of mold or mildew MOVING OR STORAGE PREPARATION In addition to performing the Vacationing Precautions complete the following additional steps e Disconnect the water hoses and the drain hose and place them into the wash basket e Turn the leveling feet so that they are fully retracted into the washer cabinet e If moving the washer place the wash basket brace from the original packing materials back into the top of the washer opening Use masking tape to secure the washer lid e Move and store your washer in an upright position only e Donot store your washer ina cold environment where temperatures fall below freezing store at room temperature 19 HSITISNA HSITSNA TROUBLESHOOTING WASHER DOES NOT OPERATE e Check that the power cord is plugged into a grounded 3 prong outlet e Check that the electrical wall receptacle is of proper voltage e Check if the circuit breaker needs to be reset or if the fuse needs to be replaced e Check that the washer is not overloaded Laundry may need to be redistributed to re balance the load e Check that the washer lid is properly closed e The was
7. User Manual e q l e Guide de l utilisateur Manual del usuario HLP24E Top Load Compact Clothes Washer Laveuse chargement par le haut Lavadora de ropa con carga superior Designed for High Efficiency use HE detergent Con ue pour haute efficacit utiliser un d tergent HE Dise ada para un alta eficiencia use detergente HE Alta eficiencia SMARTER LIFE BETTER PLANET TABLE OF CONTENTS IMPORTANT SAFETY INSTRUCTIONS ccsssssnssssesscssesccscegeeeeeeeeeseeeeeeeeeneenensennes 2 Installation Safety Precautions i cccscatesexassevecseecencadecetesstdstenessiedersndesealenetdstecdsverdenstteneete 2 General Safety Precautions 234 22 026 5 062 60844 dU 204 20 A4 2462 ccdvecelectbuscaceadiedducecceibesuedsestete 3 PARTS AND FEATURES ccccccccccccccecccecceecccccc00c000000000000000 000000 nnnnnnnnnnnnnnnnnnnnne 4 INSTALLATION INSTRUCTIONS ccccccccccccccccccccccccccccccccccccccccocooconnnnun0u0000000000nn 5 Tools Neede dieninis ia ariaa iea i ia aeia E Cd 5 Parts Supplied 22256564 082 0A Z eae ee dace ect ee deavicases Scat DRL EA QA D0 A4 340 A2 dest da sectsuedeiven 5 Location Requirements nD Drain System Requirements 6 Electrical Requirements cceccocecceccaccacsacessarccaccacrcosasaocnocaocaccassasansanesaonae 7 STEP BY STEP INSTRUCTIONS ccccccccccer rrrereooooococconccccccccc0cc00c000 00000000 u0 nn 8 Step 1 Unpacek
8. a licensed electrician A WARNING Improper connection of the equipment grounding conductor can result in a risk of electric shock Check with a qualified electrician or serviceman if you are in doubt as to whether the appliance is properly grounded e This appliance must be grounded In the event of malfunction or breakdown grounding will reduce the risk of electric shock by providing a path of least resistance for electric current e This appliance is equipped with a cord having an equipment grounding conductor and a grounding plug The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances e Donotusea3 prong plug adapter e Donotuse an extension cord HSITSNA HSITSNA STEP BY STEP INSTRUCTIONS INSTALLING YOUR WASHER We recommend that your new washer be installed by a qualified appliance technician If you feel that you have the skills to install the washer please read the installation instructions carefully before installing CAUTION If after completing these steps you are unsure that the washer is properly installed contact a qualified appliance technician A WARNING If your washer was just delivered and the outside temperature was below freezing do not operate until the washer warms up to room temperature STEP 1 UNPACK THE WASHER 1 Remove all packing materials This includes the foam base and all adhesive t
9. ance must be properly installed and located in accordance with the installation instructions before it is used Do not store or install this appliance where it will be exposed to temperatures below freezing or exposed to weather which can cause damage to the appliance The appliance must be properly grounded to conform with all electrical codes and ordinances See Electrical Requirements section GENERAL SAFETY PRECAUTIONS Keep the area around your appliance free from combustible materials such as lint paper rags or chemicals Close supervision is necessary if this appliance is used by or near children Do not allow children to play on with or inside this appliance Do not place articles that have been previously cleaned in washed in soaked in or spotted with gasoline dry cleaning solvents or other flammable or explosive substances in the wash water These substances give off vapors that could ignite or explode Do not add gasoline dry cleaning solvents or other flammable or explosive substances to the wash water These substances give off vapors that could ignite or explode Do not reach into the appliance if the wash basket tub or agitator is moving Do not tamper with the controls Never unplug your washer by pulling on the power cord Always grasp the plug firmly and pull straight out from the outlet To minimize the possibility of electric shock unplug this appliance from the power supply before attempting any
10. and drain lines are not strained or pinched Make sure that all four feet are firmly in contact with the floor and that the washer rests solidly in position Using a carpenter s level check to make sure the washer is level from side to side and from front to back If the washer is not level adjust the leveling feet Turn clockwise to extend raise the washer or counterclockwise to retract lower the washer STEP 5 COMPLETE INSTALLATION R U NOH Plug the washer into a grounded 3 prong outlet Check that water faucets are turned on Dispose of recycle all packaging materials Run a normal wash cycle using detergent to test and clean the washer See the Operating Instructions section 11 HSITSNA HSITSNA CONTROL PANEL AND FEATURES CONTROL PANEL Super Heavy Duty Normal Large Delicate Quick Medium Rinse amp Spin Spin Only A WASH CYCLE BUTTON e Use this button to select the desired cycle for your wash load e The standard default settings of each cycle will be displayed the default settings can be changed by using the Setting buttons Wash Temp Soil Level and Water Level e There are 8 cycles to choose from Heavy Duty Use this cycle for heavily soiled durable garments This cycle can also be used for towels sports gear children s clothes etc Whites Use this hot water cycle for white and light colored clothing that is susceptible to transfer of dye Perm Press Use this cycle fo
11. ape holding the washer accessories inside and outside 2 Open the top lid to remove the wash basket brace Pull to remove NOTE Save the wash basket brace to use when moving the washer in the future 3 Inspect and remove any remains of packing tape or printed materials before A WARNING To avoid danger of suffocation keep plastic bag and other packing material away from babies and children Do not use this bag in cribs carriages and playpens The plastic bag could block nose and mouth and prevent breathing This bag is not a toy STEP 2 CONNECT AND SECURE THE DRAIN HOSE 1 Enlarge the opening by squeezing the ends of the drain hose clamp together Slide the clamp over the end of the drain hose and onto the flexible section of the hose 2 Fit the end of the drain hose over the plastic drain port extending from the washer 3 Squeeze the ends of the clamp to enlarge the opening and slide the clamp over the connection of the drain hose and drain port Release the clamp to tighten 4 Put the drain hose hook end in a drain pipe or laundry tub 5 Secure the drain hose in place by fastening it to a water hose the standpipe or a leg on the laundry tub See Drain System Requirements for illustrations STEP 3 CONNECT THE WATER HOSES IMPORTANT Only use new hoses when installing the washer NOTE Periodically inspect hoses for cracks cuts leaks or wear Replace with new hoses every 5 years NOT
12. d still notice stains try using diluted bleach Excessive wear and tear Follow manufacturer s instructions for garment care 21 HSIMSNA HSITSNA LIMITED WARRANTY IN HOME SERVICE FULL ONE YEAR WARRANTY For 12 months from the date of original retail purchase Haier will repair or replace any part free of charge including labor that fails due to a defect in materials or workmanship LIMITED WARRANTY After one year from the original retail purchase date Haier will provide a part at no cost as indicated below to replace said part as a result of a defect in materials or workmanship Haier is solely responsible for the cost of the part All other costs suchas labor trip charge etc are the responsibility of the owner Second through Fifth Year Haier will provide the outer washtub and related outer tub assembly parts should the part fail to hold water Second through Seventh Year Haier will provide the inner stainless steel wash basket if defective in material or workmanship NOTE This warranty commences on the date the item was purchased and the original purchase receipt must be presented to the authorized service representative before warranty repairs are rendered Exceptions Commercial or Rental Use Warranty 90 days labor from date of original purchase 90 days parts from date of original purchase No other warranty applies FOR WARRANTY SERVICE Contact your nearest authorized service center
13. de out to avoid pilling SORT LAUNDRY Sort laundry by the type of wash cycle required water temperature and wash action Separate light colors from dark colors and colorfast items from non colorfast items Separate heavy duty fabrics from light weight fabrics Separate fabrics that attract lint from fabrics that give off lint Separate bulky items such as blankets or pillows 15 HSITISNA HSITSNA STEP 2 ADD FABRIC CARE PRODUCTS ADD DETERGENT Use only High Efficiency detergent HE detergents are specifically formulated with ingredients to avoid problems caused by too many soap suds Excess suds will prevent the complete rinsing of detergent residue from clothes If you select the Quick cycle it is recommended that you use a liquid laundry detergent to achieve optimum results Powdered detergent may not dissolve fast enough to clean well in this cycle Determine the amount of detergent Follow the detergent use instructions on the container NOTE The proper amount of detergent depends on the size of the load the soil level of the clothes and the softness of the water being supplied to the washer Liquid Detergent 1 2 Fill washer with a small amount of water and add liquid detergent NOTE For best results add the detergent to the wash basket before loading with laundry Run washer for 30 seconds to dissolve detergent completely Powdered Detergent 1 Pour measured powdered detergent Oe direct
14. eting The location must have a grounded electrical outlet located within 4 ft 1 2 m of power cord on the back of the washer Hot and cold water faucets must be present within 3 ft 0 9 m of the hot and cold connections on the washer A water heater must supply hot water with a temperature of at least 120 F 49 C The water pressure should be between 20 and 100 psi 138 and 690 kPa A WARNING Do not install or operate the washer where it will be exposed to temperatures below 32 F 0 C Water remaining in the washer will freeze and cause damage to the washer HSISNA HSITSNA WASHER DIMENSIONS 37 95 6 cm 56 0 cm 212149 55 0 cm DRAIN SYSTEM REQUIREMENTS WALL OR FLOOR STANDPIPE The height of the standpipe must be between 39 99 cm and 60 153 cm from the bottom of the washer The minimum diameter of the standpipe must be 2 5 cm Wall Floor 39 60 nan 99 cm 153 cm LAUNDRY TUB The laundry tub must have a minimum capacity of 20 gal 76 L The height of the laundry tub must be at least 39 99 cm and no more than 48 122 cm 39 48 99 cm 122 cm ELECTRICAL REQUIREMENTS A WARNING The washer must be connected to a properly grounded 120 volt 60 Hz AC only 15 or 20 amp fused electrical supply A time delay fuse or circuit breaker is recommended e Ifthe electric supply provided does not meet the above requirements contact
15. her pauses in some cycles This is normal in the Delicate cycle which has short periods for laundry to soak You will not hear the washer operating during that period of time When the soak time ends the washer will restart automatically PROBLEMS WITH WATER Water flow is slow or filling takes a long time e Check to make sure that the water faucets are fully turned on e Check the water hoses to make sure that they are not tangled kinked or pinched Water temperature is incorrect e Check your water heater temperature Hot water needs to be at a temperature of at least 120 F 140 F 49 C 60 C e Check that the inlet hoses are properly connected hot to hot and cold to cold Water leaks e Check that the inlet hoses connections at the faucets and washer are tight e Check that the drain hose connection at the washer is secure and that the drain hose is properly positioned at the drain location e Check the plumbing or call a plumber Water will not drain e Check that the drain hose is properly connected to the washer e Check the position of the drain hose In order to drain properly the top of drain outlet must be at least 39 99 cm above the floor e Check that the sink or drainpipe is not clogged 20 WASHER IS MAKING NOISE Thumping Sound The wash load may be unbalanced Pause the washer and redistribute items in the wash basket Rattling or clanking noises Foreign objects may be in the wash
16. ly into the detergent dispenser ADD BLEACH IF DESIRED 16 Pour measured liquid chlorine bleach into the liquid chlorine bleach dispenser NOTE Use only liquid bleach in this dispenser IMPORTANT Be careful not to spill undiluted bleach onto the washer cabinet or your clothes Since it is a strong chemical it may damage clothes or the finish of the washer Follow manufacturer s directions on garment label for recommended use of liquid or powder bleach STEP 3 LOAD THE WASHER 1 Load garments loosely and evenly around the wash basket 2 Donot place clothes directly over the center of the pulsator 3 Close the washer lid NOTES e Donot overload or stuff items into the wash basket Overloading may reduce wash efficiency cause excess wear and possibly cause creasing or wrinkling of the load e The washer will not pulsate or spin with the lid open STEP 4 START THE WASHER Press the POWER button to turn the washer on Select a wash cycle Modify the default settings and options if desired Press the START PAUSE button to start the wash cycle Ao BON H 17 HSITSNA CARE AND CLEANING GUIDE A WARNING Always unplug your washer to avoid electric shock before cleaning m rA Q 5 Ignoring this warning may result in death or injury Before using cleaning products always read and follow manufacturer s instructions and warnings to avoid personal injury or product damage CLEANING AN
17. r light to normally soiled garments Normal Use this cycle for normally soiled cottons and mixed fabric loads Delicate Use this cycle to wash lightly soiled garments and delicate clothes that need gentle washing Quick Use this cycle to wash small lightly soiled loads that are neededina hurry Rinse amp Spin Use this cycle for removing excess detergent and refreshing clean garments Spin Only Use this cycle to extract water from sink washed or clean wet garments 12 DELAY START BUTTON e Press this button to delay the start of your wash cycle between 1 24 hours in one hour increments e Use this button to select a delayed start of the washer The number of hours will be shown in the Estimated Time Remaining Display Each press of the Delay Wash Button will increase the time by 1 hour e One button press after 24 will cancel the delay wash feature You can also cancel the Delay Wash feature by turning off power to the washer with the Power Button e The Start Pause Button must be selected to begin the countdown CYCLE STATUS INDICATORS e The Cycle Status lights indicate the stages of the selected cycle O START PAUSE BUTTON e Press this button to start a selected cycle or to pause an operating cycle NOTE After starting the wash cycle you must pause the operating cycle to change the Wash Temp Soil Level and Water Level settings POWERBUTTON e Press the power button to turn on the washer NOTE If
18. s and disposable parts Labor service transportation and shipping charges for the removal and replacement of defective parts beyond the initial 12 month period Damage from other than normal household use Any transportation and shipping charges THIS LIMITED WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES EXPRESS ED OR IMPLIED INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY AND FITNESS FORA PARTICULAR PURPOSE The remedy provided in this warranty is exclusive and is granted in lieu of all other remedies This warranty does not cover incidental or consequential damages so the above limitations may not apply to you Some states do not allow limitations on how long an implied warranty lasts so the above limitations may not apply to you This warranty gives you specific legal rights and you may have other rights which vary from state to state Haier America New York NY 10018
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20. the washer is turned on but START is not pressed the power will automatically turn off after 5 minutes 13 HSITSNA HSITSNA CYCLE GUIDE NOTE To protect your wash load all options and settings are not available for all cycles The shaded boxes indicate the default settings for each cycle oy oi H 3 Heavy Duty Rinse amp Spin Spin Only 14 FABRIC TYPE Heavily soiled durable colorfast fabrics Cottons linens and mixed garments Lingerie sheer fabrics with lace trim Cottons linens and mixed garments Unsoiled garments Clean soaking wet garments WASH PROCESS 12 Min Soak 25 Min Wash Rinse Spin 16 Min Wash Spray Rinse Spin 10 Min Wash Rinse Spin 9 Min Wash Rinse Spin EST WASH SOIL WATER TIME TEMP LEVEL LEVEL D r 1 08 Hot Heavy Cold Light Hot Heavy Cold Light EXTRA RINSE Pian nere eau 37 Heavy RE ery 31 Hot Heavy Cold Light Cold only HOULE OPERATING INSTRUCTIONS STEP 1 PREPARE AND SORT LAUNDRY PREPARE LAUNDRY Check garment labels for manufacturer s washing instructions Empty pockets and turn them inside out Turn down cuffs and remove any lint or dirt Tie strings and sashes so they don t tangle Close zippers snaps and hooks to avoid snagging Remove pins or other sharp objects from clothes to prevent scratching of the wash basket Pretreat all stains and heavily soiled areas Turn synthetic and wool knits insi
21. tub Stop the washer and check for foreign objects such as keys or loose change Squealing Sounds Wash basket may be overloaded Stop the washer and remove part of the wash load Vibration Noises Washer may not be level Check that all 4 leveling feet are resting firmly on the floor and that the washer is level PROBLEMS WITH CLOTHING Wrinkling Wrinkling can occur because of improper sorting overloading or washing at the wrong water temperature Avoid overloading and re sort your load Do not mix heavy clothes such as work clothes with light clothes such as blouses light shirts and delicate items You may need to wash them in warm or cold water Detergent Residue Detergent may not completely dissolve in extremely cold water Select awarm water wash temperature and check to make sure your hot water heater is providing hot water at least 120 F 49 C Add detergent before loading clothes Do not pour detergent directly on garments Clothes Are Grayed or Yellowed Separate darks from lights and whites to avoid the transfer of dyes Large and heavily soiled laundry may need more detergent Refer to detergent manufacturer s directions for recommended usage Garment Damage Tearing and snagging Tie strings and sashes Empty pockets fasten belts and close zippers metal snaps or hook fasteners before loading Bleach stains Do not pour or splash bleach directly on clothes If you are using the dispenser an
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