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Thermotec Vertical User Manual
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1. Thermo ec SWIMMING POOL HEAT PUMP Owners Manual CE This manual refers to the 17 0kw and 21 0kw models only The heat pump unit is sold with a 2 year warranty on all components Please contact your supplying dealer in the event of a claim This heat pump is designed for domestic use between May and September To achieve satisfactory performance a minimum ambient air temperature of 15 C is required The heat pump needs to be run for a minimum of 8 hours in 24 during the warmest part of each day A solar or heat retention swimming pool cover must be used ThermoTec Swimming Pool Heat Pump Page 1 of 10 sf AG T Oo mm oo wD gt CONTENTS Positioning Connecting Pipe Work Sizes Starting the Heat Pump Setting the Temperature Checking the Status Changing the Mode Auxiliary Mode Winterising and Maintenance Troubleshooting Error Codes Troubleshooting Parameter Settings Accessories Technical Information ThermoTec Swimming Pool Heat Pump Page 2 of 10 A Positioning Your Swimming Pool Heat Pump 1 For correct operation air must be free to circulate around the heat pump Do not place the unit in a shed greenhouse or similar This unit is designed to be placed outdoors only 2 Ensure there is at least 1000mm 1 0m of clearance all around each side of the heat pump to allow air circulation and access for maintenance 3 Do not block the top air exit where the fan expels air upwards from the unit There mus
2. 960 700 740 1010 1110 111 TEE This product is CE marked The heat pump is tested to current EN standards EN 55014 1 2001 EN 55014 2 1997 EN 61000 3 2 2001 and EN 61000 3 3 1995 LVD EN 60335 2 40 2003 EN 60335 1 2002 Packing Dimension ThermoTec Swimming Pool Heat Pump Page 10 of 10
3. and by pass temperature in out filter and by pass run proofing run system 1 Function error in EE 02 Input voltage too low Check main cable system 2 electrician Flow guard error EE 03 Too small or too high flow Check pool pump piping by pass and ball cocks Check technical spec EE 04 Temperature EE 05 Water flow varying Check pool pump and fluctuations piping Check valves filter and by pass Defrosting Cold coil element None Normal function Communication error EE 08 Communication error between Check cable connection control panel and control Call technician ThermoTec Swimming Pool Heat Pump Page 8 of 10 K Troubleshooting Your Swimming Pool Heat Pump Parameter Settings 1 The heat pump has 11 control parameters from 00 to 10 2 The parameters can be viewed but not changed while in operation mode They can only be changed in stand by mode 3 Use the SET button to scroll through the parameters 4 If you need to change a parameter make sure the heat pump is in standby mode Range Default Setting Remarks _ __ _ 8 28 C 12 C 15 40 C 30 90 min 45 minutes defrosting defrosting i 2 3 4 5 Defrosting time 1 12 min 8 minutes For technician only 7 10 0 0 0 0 0 0 Re start after power 0 1 1 ja For technician only failure Available Modes Cooling only 0 Heating cooling 1 For technician only Heating only 3 Work method May not be changed a Setting of wat
4. dealer 5 Each heat pump also has a minimum flow rate below this the heat pump will not operate Consult your supplying dealer 6 Pipe work of less than 11 2 diameter should not be used 7 Unscrew the two 1 blanking plugs ptfe and silicone the two male fittings and screw clockwise into the inlet and outlet water connections on the heater fittings included 8 Glue and insert either 50mm or 11 2 pipe into the slip part of the fitting 9 The union must only be hand tightened 10 Please note that the female slip fitting are universal the first part is 50mm and the second part of the fitting is 1 11 12 The union must only be hand tightened 13 If the swimming pool is equipped with a chlorinator brominator or possibly chemical control with acid and chlorine pumps these must be in the return pipe work after the heat pump and a non return valve used Any dosing system must be the final equipment before the water returns to the swimming pool Damage caused to the heat pump by chemical dosing units is not covered by warranty 14 Any heat exchanger or electric heater fitted as auxiliary heating must be installed after downstream from the heat pump so as to avoid pre heating the pool water before it enters the heat pump ook ThermoTec Swimming Pool Heat Pump Page 3 of 10 C Sizes of Your Swimming Pool Heat Pump SHH ESTHER ERE SARL RONEN RR SSSR SSS TR ThermoTec Swimming Pool Heat Pump Page 4 of 10 D
5. Starting Your Swimming Pool Heat Pump 1 Do not switch on the power to your heat pump unless your swimming pool pump is running and you have a good flow rate Required flow rates are given in the technical information section 2 Switch on the main power supply to the heat pump The display will briefly show all options Initialization _ Ri ete Start Stop Mode Set 3 After a few seconds the display shows ROOM and a temperature This is the temperature of the air surrounding the heat pump Standby s tatus The LCD display ambient temp and current mode Oma Y jserjaux 4 Push the START STOP button and await the display to show the inlet and outlet temperature 5 Note that when you first push the START STOP button the heat pump fan and compressor will not start immediately 6 Ifthe water flow from the pool pump is correct the heat pump will start after a 2 3 minute pause due to a delayed start facility 7 When the heat pump is operational the display will show temperatures for the pool water inlet and outlet Heating mode Jroa v seT avx ThermoTec Swimming Pool Heat Pump Page 5 of 10 E Setting the Temperature of Your Swimming Pool Heat Pump de 2 D p lf your heat pump fan and compressor is running press the START STOP button to make the heat pump enter its standby mode Standby status i The LCD display ambient temp and current mode Olmla y jse
6. e Total Alkalinity 90 150 ppm e Calcium Hardness 100 400 ppm When it is decided to close down the swimming pool for the winter it is important that the heat pump be immediately emptied of water Ensure that pool water cannot freely flow out of the pool and then loosen both coupling nuts to the pipe work and withdraw the pipes from the heat pump Drain all the water from the heat pump Also empty the pipes The heat pump warranty does not cover frost damage The heat pump may be left outside all the year round but if you do have some room for the heat pump in a shed or garage this will be a perfect place to keep it for the winter period You may wish to cover the heat pump to protect it from the worst weather conditions but do not wrap up the unit too tightly let air circulate around it Do not lay the heat pump on its side always store upright ThermoTec Swimming Pool Heat Pump Page 7 of 10 J Troubleshooting Your Swimming Pool Heat Pump Error Codes 1 The most common problem reported is the heat pump showing a display but not running its fan and compressor This is the time delay on start up From pressing START STOP there is a 2 3 minute delay before the fan and compressor start 2 The second most common problem is insufficient flow through the heat pump indicated by EE 03 If your swimming pool filter has a multiport valve turn off the pool pump and turn the valve to recirculate restart the pool pump and try the heat p
7. er temp 30 C 30 C For technician only auto mode 5 With the exception of Parameter 01 setting the pool temperature set point these parameters are usually only changed by a service technician 6 Most parameters cannot immediately be changed even in standby mode If you are sure you want to change a parameter proceed as below 7 Before you change a parameter write down what it was set on 8 In standby mode use the SET button to chose the parameter that needs changing 9 Press the up and down arrows at the same time for about 5 seconds until you hear a small bleep This unlocks the parameter to enable setting 10 Use the up and down arrow to set the parameter to the new desired level 11 After a few seconds the panel will revert to the standby mode with the new setting stored 12 If you need to check the parameter setting use the SET button to display that parameter 00 oo o 02 05 06 Systemnumber__ 1 2 1 May not be changed 09 L Accessories The heat pump has a housing and cover plate to allow the digital control panel it to be mounted remotely if required A 5m extension line with socket for this purpose is provided with the kit ThermoTec Swimming Pool Heat Pump Page 9 of 10 M Technical Information ee ae Rated W 17000 21000 Heating Capacity BTU s hr 60000 73000 Input Power Heating 3500 es Running Current wor o comesos O Compressors D po a a ee ee Unit Dimension 660 660
8. he option to cool the swimming down Make sure the heat pump is in standby power on but fan and compressor not running by using the START STOP button Press the MODE button to scroll through the available modes The snow flake symbol indicates cooling The sunshine symbol indicates heating The three arrows in a triangle is the automatic mode where the heat pump would choose to heat or cool the pool depending on the set temperature For pool heating in the UK keep the heat pump in the heating mode sunshine symbol 8 If pressing the MODE button does not change the mode and the heat pump remains in ook the heat mode sunshine symbol then the cooling and automatic modes have been deactivated If pressing the MODE button does not change the mode and the heat pump is not in the heating mode firstly make sure you are in standby and then try again If you cannot change the mode at all refer to the troubleshooting changing parameters section Auxiliary Mode of Your Swimming Pool Heat Pump The AUX button on the heat pump is not used When pressed the AUX button may make a wavy line symbol appear and disappear on the display but no equipment is operated I Winterising and Maintenance of Your Swimming Pool Heat Pump 1 ee Ol At all times only let swimming pool water through the heat pump which has the correct chemical balance e Chlorine not to exceed 3 ppm e pH between 7 2 and 7 7
9. t be no obstruction above this air exit for at least 2000mm 2 0m 4 You should position the heat pump so that the control panel does not face directly towards the sun 5 The heat pump must be upright The distance between the heat pump and the pool plant room should be as short as practically possible to reduce pressure and heat loss in the pipe work 7 Insulating the pipe work will assist with the prevention of heat losses 8 An isolator switch should be installed by a qualified electrician near the heat pump 9 The electrical supply to the heat pump must be protected by a 30mA RCD 10 The air inlets and outlets must not be obstructed or blocked 11 Even though the heat pump is low noise it must be positioned so as to be considerate to neighbours 12 Your heat pump must be placed on a solid base 13 Condensation will drip from underneath the heat pump your base must be able to tolerate this OD B Connecting Your Swimming Pool Pipe Work The pool water is fed through the heat pump by a swimming pool pump 2 The heat pump must be installed after downstream the swimming pool filter so clean filtered water passes through it 3 Double union ball valves must be fitted just before the heat pump inlet and just after the outlet to aid servicing and winterising 4 Each heat pump has a maximum water flow rate If the flow via the pool pump is higher than this then a by pass should be installed Consult your supplying
10. tjaux Press the set button repeatedly until SET NO 01 shows with the set point temperature in degrees C AL IFA gt Parameter 1 to set inlet water temp under heating mode 1540C kefault SET Use the up arrow button and the down arrow button to adjust the set point temperature to your desired point If you have a liner type swimming pool does not exceed the recommended maximum temperature for the liner often 28 C The display will return to the standby mode after a few seconds Restart the heat pump by pressing the START STOP button After the 2 3 minute delay the heat pump will re start with the new set temperature F Checking the Status of Your Swimming Pool Heat Pump ile 2 When the heat pump is running press the up or down arrow to scroll through the status readings as below IN amp OUT are the respective temperatures at the water inlet and outlet Note that when you have a good flow rate through the heat pump the difference may be less than 1 C so it appears there is no difference P1 is the temperature of condenser 1 P2 is the temperature of condenser 2 Note that some models have just one condenser so a reading may not be present for both P1 amp P2 ROOM is the temperature of the air around the heat pump ThermoTec Swimming Pool Heat Pump Page 6 of 10 Oo O01 amp O NO N Changing the Mode of Your Swimming Pool Heat Pump In some regions the swimming pool heat pump is equipped with t
11. ump again If this solves the problem make sure your sand filter is backwashed 3 Another issue is not being able to operate the control panel at all Look for a small padlock symbol on the display which means that the controls are locked To release this press the up and down arrows together at the same time for about 5 seconds so that the padlock symbol disappears 4 During the operating and defrosting process the heat pump will yield a volume of condensed water The condensed water from the cooling coil will drip from the bottom of the heat pump Do not assume the condensed water is due to a fault or a leak in the heat pump The table below shows error codes the heat pump may display Fault Error Display Cause Action Water temperature PP 01 Sensor interrupted or short circuited Test line sensor and aos S May have to be replaced Water temperature PP 02 Sensor interrupted or short circuited Test line sensor and out sensor socket fault error May have to be replaced Coil 1 sensor PP 03 Sensor interrupted or short circuited Test line sensor and fault error socket May have to be replaced Coil 2 sensor PP 04 Sensor interrupted or short circuited Test line sensor and fault error socket May have to be replaced Ambient temperature PP 05 Sensor interrupted or short circuited Test line sensor and sensor socket May have to be replaced Too high difference PP 06 Water flow too low Check valves filter pump in filter
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