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NovaBACKUP xSP®

1. You can set up quotas on individual accounts or set a quota on a group By default when you create an account there are no quotas or limitations in place Ad QUOTE va Lee Text rou are currently at your disk guata lirit hit Please Use ine Delete Files On Semen Y Warning with window Over quote va ae Vex 7 ou are currently over your disk quota limit and Hint Tuner backups hare been disallowed To Disable backup Also note that your Storage Server can send quota related warning reports pop up warning windows inside the client or even disable a client s backup All this can be configured in this screen The Settings Tab This screen enables you to add a new setting edit the value of a setting or delete a setting from this account Settings are pre defined and are included in a list at the end of this manual in the Appendix on page 130 Returning to the Accounts tab will occur automatically after you press OK or Cancel in the Account Properties or Account Creation screen Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 20 RN Wo OVA STO R lt lt WWW NOVASTOR COM There are two more features selectable from buttons on the Accounts Tab Data Restore Wizard and Group Policy Settings Group Policy Settings Opens a list of groups shown here Group Policy Settings x Groups Settings Groups 4 groups s are configured Description 10GB 20GB
2. lt __ My Documents Music 92 All of My Documents all music files 8 18 2010 4 28 20 PM P My o D Backup all music 8 13 2010 6 35 09 AM 8 4 2010 10 22 24 AM A i Pictures 7 29 2010 8 04 28 PM as a Backup all pictures and Backup Wizard Create a job to backup your data Copy Wizard A Create a job to copy your data Online Storage Online Storage Configure your online storage devices U tilities Run Job Update Virus Scanner O Run a job now a Last Update 7 29 2010 q Open Job Open previously saved job Switch to Simple View S E a Once the backup jobs are selected the Job Type and destination must be selected When a first backup is being created the only option available is Backup After a backup has been made the client will also have the option of restoring a backup When you click select a destination a screen opens showing the local drives the configured online storage device and the Network When xSP device 0 is selected the screen will show all the storage devices and a link to the Network The online backup device name appears at the top of the screen in the Device box Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 131 RIN RNC OVA STO R C WWW NOVASTOR COM Select Device Dee E amp Local Disk C DSK3_VOL1 D Local Disk E DSK3_VOL2 F ey DVD RW Drive G a gt Removable Disk I a Network xSP device d Once
3. H Location C Program Files x86 NovaBACKUP Application Hone Update Server z _ Disk Usage The Setup application gives you a number of options To proceed with the installation of the Application Update Server click next In the following screen select a Server Instance for the SQL server that is being used by NovaBACKUP xSP Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 104 RN Wo OVA STO R lt s WWW NOVASTOR COM iis NovaBACKUP Application Update Server SQL Database Server Instance Enter the server instance on which the database will be installed SQL Server AG QA SB52K3 Authentication C Windows SOL Server Username isa Password cece Database Name ApplicationUpdate The SQL Server instance that you are using to manage the NovaBACKUP xSP database should be shown on the screen If you are using a different instance you may select lf you have entered an it from the Browse tab on this menu You must also incorrect password or authenticate this instance of SQL server We recommend have selected the wrong that use SQL Server Authentication rather than Windows instance of your server Authentication We also recommend that you always use the your request to move the Username sa as shown above The password is the one next screen may not used to access the SQL Server used by NovaBACKUP xSP complete The Database Name is Applicat
4. The next step is to import the stage backup to your server once it has finished backing up You may do this by transporting the physical drive the data is on to your server or using an FTP server to stream the large amount of data Importing the Stage Backup to the Server After your backup is done to the staging folder configure the xSP device to stop backup to the staging folder The staging folder is ONLY to be used for the first initial backup of a user do not backup more than once to the staging folder The user must not do a backup until the staged backup is imported to the backup server so disable any schedules that may be setup for the user 1 Get the user s staged data on the storage server or accessible to the storage server via UNC path 2 From the root installation folder of your Storage Server launch the BackuplmportUtil exe You may use the tip below to run the import via command line instead of a GUI if you prefer The Command line has the following arguments and is done in the Storage Server s installation directory BackupServer exe stagedDataMigration s Staged Directory u UserName c SQL Connection String An example of a command line for this would be the following BackupServer exe stagedDataMigration s C Staged Base u test nate c Provider sqloledb Server SQLEXPRESS Database BackupServer Trusted_Connection no user id sa password SQLpwd1 Copyright NovaStor 2010 Nova
5. Administrators Administrators Everyone All Users This screen lists the Groups that are already defined and also enables you to add groups When you select a group and click Properties or click Add a screen like the one shown here to add accounts or enter account properties will appear Configure quota mesages Data Restore Wizard This built in restore wizard enables you to upload a customer s entire backup to another media or location You have complete control over what type of media to write to and can specify custom sizes for new folders The process will write a series of folders into whatever location you re uploading to including a folder called setup Inside the setup folder is a setup exe that you will need to run when you are ready to restore This opens a lite version of the client made specifically for restore It is at this point you are able to restore individual files or the account s entire backup The initial screen looks like this Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 21 RIN RNC OVASTOR C WWW NOVASTOR COM Data Restore Wizard Welcome to the Data Restore Wizard This wizard will prepare an account s data for restoration from a CD ROM or other size media To complete this wizard you must be prepared to enter or configure the following items The account name where the data resides The computer and volume name under the account The maximum media size for the des
6. FastBIT This is the patching process behind our speedy backup service The patching process involves the comparison of two different versions of the same file and extracting the differences between the files When the differences are extracted from the two files they are saved into a new file and compressed into what is known as a Patch The patch file is often 85 to 99 9 smaller than the file which the patch was extracted from originally In order to perform a FastBIT backup the software has to backup the files 3 times the first backup is a full the next backup will perform an incremental and the third performs the first FastBIT backup Stage Backup This is another word for a Seed Backup The concept is to store a large initial customer s data on a local device such as an external hard drive and then have the ability to stream or transport the bulk of that data to your Storage Server This can save hours days or even weeks of trying to move a large amount of data over the internet for the customer s first full backup Roll up This is a scheduled cleaning process for your Storage Server that clears out duplicate data and outdated files from your backup accounts This process works against the Data directories to reduce storage and erase files which the client has marked for deletion from their account Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 138 RON Wo OVA STO R lt s WWW NOVASTOR COM Contacting Tec
7. Novastar WWW NOVASTOR COM cy NovabACKUP Storage Server Configuration Manager Accounts General Security Directories Storage Logging Notifications Licensing Active Users Backup server licensing ary Server licensing iz tracked on a per computer basis or on a time basis Server Versione 12 0 4 0 Seral number 13145123 Current licensing mode Per Time Nest Timeout April 26 2071 Usage Identification U License Identification Number pHTxMG FOU 4G 9IBLOBEY2U60 4500 00P9U0 360 Activate license Your name Your company Your email address Register Copyright 2010 NovaStor Corp All rights reserved Cancel Apply Help lf a license has expired the Activate License button cannot be selected until a new license number is entered into the License Identification Number field As seen here Activate License is grayed out and cannot be selected When a number is entered Activate license can be selected Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 35 Novastar WWW NOVASTOR COM cy NovabACKUP Storage Server Configuration Manager Accounts General Security Directories Storage Logging Notifications Licensing Active Users Backup server licensing ary Server licensing iz tracked on a per computer basis or on a time basis Server Versione 12 0 4 0 Seral number 13145123 Current licensing mode Per Time Nest Timeout April 26 2071 Usage
8. E T E A 72 Uporading Nom a OFeVIOUS VETSION sis sinorsercinsnernwuenarerndmaeaiincanuaerauacuuimndvadvoniua teaitnuatdereadueiiavsanomduamiciainesen 72 Perinone GS Se IVI ene E es qeareacsonncedeieeactecaoweceg ex seacence nese E E 72 NovaBACKUP xSP Commerce Dey CE ices acsnnsasnrasasieensacer ca nenyannsteumestsacnies 83 The Commerce Server User Interface ccccccssssccccccssseceecceeeeceesceeeeceeeseeeeeceeeseesseceeseeeugeceeesseneeeeeesaaaeeeess 85 TAD FAC OMAN acters a E E E E S 86 sneak Peak URE Builder creeeren E E EE EE A EEEE 86 ACCORTI AAO ara E E E E E E ES E E E 87 CaTa e A E EEEE A A AE A E 88 Create a NEW produ esnie A AEE EA ATRE Eii 90 Eae Ua T o e tener cee E E E E A E E EEEE E E E E E E 92 FaymentMenodS Lab eeren aae n a n RE RA E EE ENEE E a RRR 93 FAV Ell E o E E E A dea bends E E E E E E O E E E E E TT 94 NewS T ia A E E E A A E E ssdecianesge acesuaseasdmeae 94 pEi E o AA E E E E E A E E ETE E E E OE E E EE 95 Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 1 NN A OVASTOR z WWW NOVASTOR COM Aavo hal Ro eee nee E E ee ee ee ee 96 Conen TaD eee eee ee eee ee eee ee 100 paan is cal anne eee ne A en oe ee E ee ee ee 101 NovaBACKUP xSP Application Update Server cccccccceececeeeeeseeeeeeeeeeseeeeseeeeesaeeeeas 102 Installing the NovaBACKUP xSP Application Update Server cc ecccccseseeceeecseeeeeeeeeeeeseeeeeseaaeeeeeessaaeeeees 102 Using NovaBACKUP xSP Application Update
9. IP address or URL for your NovaBACKUP xSP Storage server When the client initiates on online backup the request is directed to this IP address or to the IP address associated with the URL The next line asks for a URL for the Commerce Server When the client wants to manage its account the system will direct it to your Commerce Server where the account maintenance modules are running Maintenance tasks include such elements as selecting a backup product setting up payment for backup services and many more options BackupClient ini config ini and exc ini are pre written as templates You may use these templates to control the client configuration and exclusion files By clicking View to the right of any of these ni file names then Open you can view these files These files by default have none of the options activated all have the at the beginning of the line To activate one of the options remove the and save the file giving ita new name The new file can be accessed as a custom file Finally you have the option of selecting whether your client application will have Anti Virus or Disaster Recovery modules included Clicking on the box will enable these options Help NovaStor has created Help files for the client applications in multiple languages These help files in chm format contain multiple references to NovaBACKUP and feature the NovaStor logo on many screens The default is to enable these help files although the file
10. Minor Version This will set the Minor Version that is being passed to the Commerce Server by the emulator The Minor Version is the number which appears after the period in the version number 10 3 11 1 etc e Build Number The Build Number is the number which appears after the second period in the version number This product will only show up to clients using a client with the Major Version listed above and the Minor Version listed above and this specific build number 10 3 5575 11 1 7787 etc e Is Eval This will set whether or not the client that is being passed to the Commerce Server by the emulator is an Evaluation account e Language This will set what language the emulator will be passed to the Commerce Server Account Tab From this screen you can change the logon Change Password f j password for your account Simply enter your Use the form below to change your password existing password and then in the fields below New passwords are required to be a minimum of 5 characters in length enter your new password Your new password must contain at least 5 characters Account Information Current password New password Confirm new password Change Password Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 87 RIN Ro OVA STO R lt s WWW NOVASTOR COM Catalog Tab The Catalog tab lists all of the products you have configured on the Commerce Server and allows you to make changes to them Catalog sm
11. OOOO OverQuotaAction DISABLE BACKUP 0 O User Data Directory C UserData 000 a meae cmt 2946 CNLLGUE DSIGSs nusup IAG g EX Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 70 KG OVASTOR lt gt WWW NOVASTOR COM Commerce Server Installation and Upgrade JEJ i Backup Storage Commerce Server Setup Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 71 RYN Wo OVA STO R lt lt WWW NOVASTOR COM System Requirements Windows Server 2003 or Windows Server 2008 is required for installation of Commerce Server IIS 6 must be installed on the system that hosts the Commerce Server web site Use the Windows Server Manager to add or modify roles Microsoft SQL Server 2005 or Microsoft SQL Server 2008 must be installed running and accessible to the system on which Commerce Server is being installed For convenience Microsoft SQL Server Express 2008 can be installed as part of Server setup You should already understand how to install SQL Server if plan to take advantage of this feature Microsoft SQL Server Express is not recommended because it has a SQL database size limit of 4 GB Access to an SMTP server is required by Commerce Server for sending confirmation E Mail messages administrative alerts etc However it is not needed in order to complete the installation process For best results a minimum display resolution of 1024 x 768 is recommended when accessing the Commerce Serv
12. SQL installer The server instances shown may not be the instances and cannot see instance you choose to use The database name field at anything listed the SQL the bottom will be the name given to the database when Browser service will need to it is created The default is always BackupServer but be turned on for you to be this can be changed to anything you like able to have the instances automatically detected in the Click Next to continue wizard Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 13 RN vq OVASTOR lt s WWW NOVASTOR COM This next screen will ask for your Windows Administrator username for the machine with SQL installed on it Adding the domain name is optional is NovaBACKUP Storage Server SOL Database Server Windows Authentication Enter the credentials with Administrator privileges For the SOL Database Serwer Domain o wt Username administrator Password TILLITI T Back Cancel Click Next ies NovaBACKUP Storage Server Setup 0 x Completed the NovaBACKUP Storage Server Setup Wizard Click the Finish button to exit the Setup Wizard A good practice is to go to Windows Start the Backup Server Service services and set the service to run with your Administrator credentials before starting the service and the Configuration Manager Launch the Backup Server Configuration Utility The Final screen shows Start the Backup Server Servi
13. Server supports Microsoft SQL Server and MySQL Make your selection and click next to continue The next section describes how to set up Commerce Server to use SQL Server If you are using MySQL you can skip this section Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 75 RN Wo OVA STO R lt lt WWW NOVASTOR COM Using A SQL Server Database If you choose SQL Server as your database the next dialog will look like this i Backup Storage Commerce Server SOL Database Server Instance Enter the server instance on which the database will be installed SOL Server WIN 15QP6TECBEM n Username ea Password Database Name BackupStorageCommerceServer Use this dialog to select a specific instance of the database The installer will display the name of the first server if any on which it discovers a database Use the browse button to display a list of other database servers If the desired server is not in the list you must manually enter the server name Append the name of database server instance to the server name separated by a backslash An example is shown is shown here iz Backup Storage Commerce Server SOL Database Server Instance Enter the server instance on which the database will be installed SOL Server CCI WIN2003 1 SQLEXPRESS zi Authentication Windows SOL Server Username fsa Password CO Database Name BackupStorageCommerceServer If the SQL
14. Windows Local Authentication Use windows Domain amp uth f Use LDAP Authentication LDAP settings f Use Backup Account Authentication Server Certificate Enable TLS server authentication Select Certificate Master decryption key File and protocol encryption is based on one of three encryption algorithms Blowfish Triple DES or DES In certain situations it may be necessary to allow the administrator to recover users data in the event of a lost or missing encryption key By specifying a master decryption key the administrator is given access to an account s data if the account has the option set to enable use of the master decryption key oe pap cea eo e You may implement TLS if you have a certificate that can be applied for authentication For information about Transport Layer Security visit http en wikipedia org wiki Transport Layer Security Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 28 RN Ro OVA STO R lt s WWW NOVASTOR COM A word about the master decryption key The master decryption key is a key that can be used to decrypt user backups This little feature is often overlooked but it can be extremely valuable In the event that a user loses or forgets his or her decryption lf you find that the button to key use of the master decryption key may be the only enable the master decryption way to restore the user s data key is grayed out make sure that you are
15. below The Backup Server will automatically transmit any available upgrades to a client that connects and requests to be upgraded Upgrades directory ram Files 26 NovaBACKUP Storage Server Uporades The work directory is a temporary area where individual files are updated during a backup and prepared during a restore There should be plenty of free disk space where the work directory is located Work directory rogram Files c86 Nova BACKUP Storage Server Work The Work directory stores the interim files during a rollup and restore This screen suggests that the directory has a considerable amount of room to copy these temporary files This is especially important if multiple clients are attempting upgrades at the same time for best practices this directory should be as large as your largest customer Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 30 RN Ro OVA STO R lt s WWW NOVASTOR COM Storage Tab This tab provides a way to define multiple storage locations for backed up files Each time the server gets a request to store a file it looks at the accounts primary storage location see Accounts tab and checks if the free space is greater than the reserve specified for the location If free space is greater than the reserve then the file sent to that storage location otherwise the test is repeated on all other defined locations in order of rank until a usable location is foun
16. do not have the option of keeping any associated data if the account is being permanently deleted Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 26 RYN Wo OVA STO R lt lt WWW NOVASTOR COM General Tab The General Tab has some powerful features that enable you to control certain global settings The default Storage Server port is 308 unless you have a reason to change the port it should remain at 308 If you want to change the port number you may do so by scrolling up or down in the Storage Server port window or by typing in a new port number When that number is entered press Set Default to save the new port as the default a NovaBACKUP Storage Server Configuration Manager x Notifications l Licensing Active Users General Security Directories Storage 7 Backup Server service listens on a port for incoming guests All Backup Clients should be configured to connect to the server on this configured port Set Default Tin _ N If you change the Limit bandwidth and connections Limit the network bandwitdh available to backup users to server port be aware you will g yj kilobytes per second need to edit the client s Limit maximum number of connection to nea E backupclient ini 100000 m file so that the server and client Duplicate account profiles directoy _ communicate An account profile holds important information about an over th
17. f f the Other Tab ption c the General Tab S f the Backup Sets Tab the Backup Tab the Advanced Tab the Mail Tab the Backup Tools Tab tions the Restore Tools Tab Oo ce gt en G Ga ca Eg z oO oO oO oO oO oO oO ago Select All Settings Remove All Settings Do not apply blocking options for this account removes all blocking and does not apply group settings If you want to customize the settings for this user clicking on Use custom blocking options for this account will make all the previously grayed out options available for customization of the blocking for an account The Settings Tab This tab enables you to add a new setting edit the value of a setting or delete a setting from this account Settings are pre defined and are included in a list at the end of this manual The Quota Tab This tab allows you to define how and when quotas will be applied to this account The default action is to apply the quota settings that have already been defined for the group to which this Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 60 RIN Wo OVA S TO R C WWW NOVASTOR COM account belongs You may also choose not to apply a quota doing so will enable to account to make unlimited backups or you may define custom settings for the account General Block Quota Settings _ gy Quota allows you to control how much disk space an account consumes with data This win
18. file directory C Program Files x86 NovaBACKUP Storage Server El Open new log file after size reaches 1024 Kilobytes Set Default Account log files Individual account logs are generated every time a connection is made to the Backup Server Account log file directory CAProgram Files x86 NovaBACKUP Storage Server Logs a Save 100 log files per account for reference Database logging All server transactions can be logged into the Backup Server database This information can be used for things like tracking server usage and client billing l Log all server transactions to the database ok Cancel Apply Help The Notifications tab is used to configure Whether or not mail notifications will be sent to users Whether or not events will be logged Whether or not administrative alerts will be sent to the administrator lf you choose to send mail notifications to the administrator or others you will have to set your mail options Accounts General Security Directories Logging Notifications Licensing Mail Pa Mail notifications allow mail recipients to be notified under specified error conditions l Send mail notifications Attach user log file to mail message Mail options Event logs a Event logging allows error conditions to be written to the Windows NT application event log M Write event logs Event log options Alerts W Alerts allow designa
19. filter out any prospective customers e Major Version This product will only appear to customers using a client that matches this Major Version This can be left blank to not filter out any prospective customers e Minor Version This product will only appear to customers using a client that matches this Minor Version This can be left blank to not filter out any prospective customers e Is Evaluation If checked this product will only appear to customers using an Evaluation Trial client If unchecked it will not appear to those clients in Evaluation mode Please note that it is not possible to have one entry that will appear to both evaluation and non evaluation clients but you can make a copy of your catalog item once entered for the other version e Advanced Filter If toggled on the basic filter settings will be ignored and the advanced filter used instead e Filter The advanced filter will allow you to set up more complex scenarios to determine whether or not this product is displayed The filter uses JavaScript syntax to create filters for which entries will or will not activates this particular filter e Activates Account By default this should be checked If set to false if a customer signs up for this account type the customer will not be automatically added to the backup server Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 91 RN Ro OVA STO R C WWW NOVASTOR COM e Account Creation Setting This entry must
20. gl Work directory The work directory is a temporary area where individual files are updated during a backup and prepared during a restore There should be plenty of free disk space where the work directory is located C Use the account s data directory as the work directory Specify a work directory for all accounts Work directory C Program Files x66 NovaBACKUP Storage Server VWork Ey The Work directory stores the temporary files during a rollup and restore This screen suggests that the directory has a considerable amount of room to copy these temporary files This is especially important if multiple clients are attempting upgrades at the same time for best practices this directory should be as large as your largest customer The work directory should be at least as large as your largest backup account and preferably even larger If you do not have a large enough free space for the work directory and you have to restore more data than you have free space you may have problems restoring until more space is allocated Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 65 Ta WC OVASTOR C WWW NOVASTOR COM The Logging Tab is where you can set options for the Master log Account log files and Database logging options Accounts General Security Directories Logging Notifications Licensing Master Log The master log file keeps track of all operations performed by the Backup Server Master log
21. if you want to change some of the settings of the device or if you just want to review the Configure Device settings it is easy to get back into the configuration box To do this select the Device tab highlight Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 128 RIN Wo OVA STO R e WWW NOVASTOR COM the device this will usually be xSP device 0 and click Properties The Internal Online Backup screen will open This screen also enables setup of external backup targets Re amp Internal Online Backup Home Copy Backup Restore Logs Schedule Device Delete Status Available Devices Device Volume Media na Size Free File S C 465 7 422 2 NTFS D DSK3_VOL1 79 09 43 95 FAT32 E 76 32 4 12 GB NTFS lt 2 F DSK3_VOL2 77 55 16 44 NTFS 3 G HL DT ST DVDRAM GH22LS40 Unknown 4 38 GB 4 19 GB Unkrn Unknown Unkn Click HERE to add an online device nit oats e For Help press Fi You may also access the Configure Device screen by choosing Online Storage on the Home screen as shown with the green background meaning that it will be selected is shown on the next page Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 129 Z Recent Jobs 8 18 2010 4 28 20 PM 8 13 2010 6 35 09 AM 8 4 2010 10 22 24 AM 7 29 2010 8 04 28 PM internal Online Backup Smart Select _ My Documents All of My Document all ic files Ga
22. instance isn t working on this screen try using a period symbolizing local Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 76 RN Wo OVA STO R C WWW NOVASTOR COM Tin Once you ve specified a database server instance you need to tell P nas setup which credentials to use to access the database Select ae ee gt Windows authentication to use your Windows user name and m a Pace password If you are using SQL Server authentication select SQL OL al Ades Server and enter a user name and password Express database unless another It is recommended that you use sa as the username to avoid any ecole aiii se possible permissions issues during creation and or modification of sete RAS the database and its fields The type of authentication to use re heeds Was depends on how SQL Server was configured when it was installed Be aware that the database must be accessible to the web server so authentication must be set up accordingly For this reason you may find it easier to use SQL Server authentication to allow IIS users access to the database Refer to your database administrator if you are unsure of how to do this You may enter a different database name if you prefer Tin something other than the default Setup will create the database if it does not exist Using the default database name is When you press the Next button setup will verify your recommended for any credentials and allow you to proceed
23. logged into your The user may choose to disable the master decryption server as the same specific key using an option in its client software Although this user your backup Server may be perceived as providing protection from Service is running as Typically inappropriate activities by the backup service provider this should be your Domain it is also making recovery of data nearly impossible if Administrator account user encryption keys are lost or forgotten Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 29 RN WE OVA STO R lt s WWW NOVASTOR COM Directories Tab The Directories Tab specifies the location where upgrade files are stored and also specifies the Work Directory The use of this upgrade directory is a legacy feature that is used only for NovaNET Web 7 x and earlier versions When a client runs the client software and checks the Check for Upgrades tab in the software this is the directory where the server will search for an upgrade It is important when copying legacy pat files into the server that the upgrade files be placed into the correct upgrade folder NovaBACKUP Storage Server Configuration Manager x Logging l Notifications Licensing Active Users l Backup client version upgrades l The upgrades directory contains any Backup Client software upgrades that should be distibuted by the Backup Server Upon receiving an upgrade for the Backup Client simply place it in the directory specified
24. of 1 Ready The field descriptions are fairly obvious Please leave the Application field blank a number will be assigned to it when the cursor is moved up or down The URL field should include the URL or the IP address of your NovaBACKUP xSP Storage Server We recommend setting Launch in Browser and Command Line fields to 0 Your company s full name goes into the CompanyFullName field your company s short name goes in the CompanyShortName field Similarly the name of the product if you are renaming the NovaBACKUP client application to one that you assign to it goes into the ProductName field the major version number minor version number and build numbers go into the appropriately named fields Pressing the down arrow adds the line to your database save the file in order to save your changes You may add or modify this data as needed If you have multiple customers or groups of customers you can specify which update can be provided to each user or group Based on your settings for the client or group the appropriate update file will be provided when available Enabling customers to perform updates Although you have configured the Application Update Server there is one more step required to give your customers the ability to update their client application You must set the Storage Server Note If your browser URL inside the client application adds www to the To do this go to http builder NovaStor com UR
25. perfectly match the Name setting on the Remote Manager Account Creation Settings for the package you want to assign to this catalog item e Management WebService URL This must match the Remote Manager URL e License Agreement This will allow you to preview and change the license agreement for this product in the 5 default languages supported by NovaBACKUP By clicking the Download link next to the existing HTML you may download a template which can then be edited and re uploaded via the Upload New link General Tab The Commerce Server has Google Analytics code already included in the user signup process and through use of this free service provided by Google it becomes easy to track the end user s progress through your signup process to find out where they are leaving the process or to track conversions Fields Google Analytics Account Number Sign up Google Analytics Goal Conversion Funnels Welcome http Mocalhost backup_storage_commerce_server signup aspx step0 Data Plan http Aocalhost backup_storage_commerce_server signup aspy step1 License Agreement hitp Mocalhost backup_storage_commerce_server signup aspx step2 Account Details http Mocalhost backup_storage_commerce_server signup aspx step3 Order Details http Mocalhost backup_storage_commerce_server signup aspwstep4 Customer Information http ocalhost backup_storage_commerce_server signup aspx step5 Payment Method http Iocalhost backup_storage_commerce_se
26. screen General Block Quota and Settings The General Tab is locked in to the selected user account you are not able to add an account in this screen Remote Manager provides an account creation screen that allows new user accounts to be created However most other parameters can be modified on this General screen The Block Tab allows you complete control over the items that can be blocked by the Backup Server The first two items Use the group blocking options for this account and Do not apply any blocking options for this account enable you to apply or not apply pre defined blocking options All other blocking options are grayed out and not selectable when either of these options are selected The third option Use custom blocking options for this account opens the extensive list of blocking options that will be applied exclusively to this user account Blocking selected options provides the user with only those capabilities that the administrator wants to provide These options can be unblocked when desired For example a user whose account has expired may be blocked from making backups but not from restoring data or blocked by blocking the Destination Tab while the account is expired When the account becomes current these blocks can be removed Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 55 RN Wo OVA STO R C WWW NOVASTOR COM The Quota Tab This tab enables you to choose to apply the quota settings fo
27. that can be delivered to the Storage Server for transfer onto the clients backup directory For example a customer may want to back up 1 TB of data This would take days or longer over the Internet Staging the data onto an external hard drive and delivering the drive to you for installation on the client s directory on your Storage Server can save a tremendous amount of time Many of the NovaBACKUP xSP functions can be managed remotely over the Internet or an internal network providing powerful administrative controls whether you are at your office or ina remote location with Internet access To see the definitions of our commonly used terms like FastBIT please look in the Appendix on page 130 Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 4 RN Wo OVA STO R C WWW NOVASTOR COM How this manual is organized This manual explores and explains NovaBACKUP xSP in the order in which the components are installed Storage Server also sometimes referred to as Backup Server is the module that manages the storage of subscriber data The Storage Server is where the user data is sent from the client software and from which the files can be restored All storage manipulation such as the retention period of the data for a user is done on the Storage Server This section will explore installation configuration and use of NovaBACKUP xSP Storage Server Remote Manager allows you to perform remote management of many of
28. that you can quickly identify which user accounts may be having problems or approaching quota limits If you choose to write event logs you will be able to set Event log options Error Conditions Quota gA Te following error conditions will cause e mail messages to be sent M Exceptions MV System errors MV Backup restore errors V Connection failures MV Authentication failures MV Low disk space errors M Licensing warning errors Note For e mail messages to be sent an SMTP server must be available The errors that you select will be written to the Event Log when they occur When you have put a Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 67 RN Wo OVA STO R C WWW NOVASTOR COM check mark in the box next to each system error you want added to the log clicking the Set default button will save these conditions You can also set Quota issues that can be saved in the Event log Send Administrative Alerts provides the same basic options as Event Logs or as the error conditions that exist in the Mail options menu Alerts differ from notifications because alerts are sent to the Event Log rather than to E Mail The Licensing tab is used to get information about the storage server to register or renew a license and to provide support information for users who are performing backup and recovery on your storage server Updating a license Clicking on the Licensing tab will open the licensi
29. the tasks that are done locally within the Storage Server Configuration Manager Remote Manager is very rich in features and enables you to manage multiple Storage Servers An account creation module in this manual discusses the steps required to create new users and new user accounts The Remote Manager section explores installation configuration and use of the NovaBACKUP xSP Remote Manager and delves into account creation The Commerce Server is used to support your efforts to develop a commercial subscription driven offsite backup business Powerful tools enable you to configure the many parameters of customer accounts The SQL Engine on which NovaBACKUP xSP Commerce Server is run can also prepare numerous reports of account activity enabling you to quickly and easily assess the status of your business In these pages we discuss installing the Commerce Server and configuring the Commerce Server to support multiple accounts and perform a wide range of functions Application Update Server The Application Updater is a module that can be used to receive update requests from users and provide the updates available to that user or group of users The NovaBACKUP xSP Product Builder allows you to create a custom version of NovaBACKUP that you can distribute to your customers as part of the service The Product Builder provides impressive flexibility allowing you to use your own graphics to make the product look like one you developed m
30. the type of job and the backup device are selected the client is returned to the home screen To start the backup press Run or click on Run Job A Backup will start and a progress screen will begin to track the progress A word on the simple view mode The client backup software is configured by default to run in the Advanced View User Interface This interface gives the client more choices and more control over the selection of files and the entire process However there is also a more basic user interface the Simple View To switch between views just click the Switch button at the bottom of the screen to go from one mode to the other Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 132 RN DNA OVA STO R lt s WWW NOVASTOR COM Web Based Restore lt gt WINGvasToR Web Based Restore Connection successful Desktop Name Size Type Backup Date BB My Computer ME test tt IKB Text Document 2 8 2010 13 1 Fey My Network Places O siocoaTat HOME DRIVE AS WINDL7ZIQQCEXS Pc AL Users AJ Adheirestrator Kalen Desktop Server Soraga 1 69MB Restoce Files selected 1 1 Kilobytes selected ee Web Based Restore is a fully customizable utility that allows a user to restore backed up files over the Internet without requiring NovaBACKUP xSP Client software to do the restore In a normal restore the customer would have to be running the client software and restore to
31. 10 to 8 4 2010 Update Blocked Client Setting OFF Blocked Client Options 0 Quota Setting ON Quota Megs 20480 Used Disk Megs 2859 999 User Data Directory C UserData Acer Notebook Creation Date 7 6 2010 12 32 32 PM Termination Date The Log Files screen gives an overview of the user s backup or restore activity and provides a status report It enables you to define the number of results and the time period for which you wish to review the log files The Log Files screen shows all backup restore or list activities of the selected user In the next screen you will see that another backup was performed and that the user viewed a list of the files that was stored on the Backup Server Account Summary Account Quota Status UserName Acer Notebook y GroupName 20GB 90 90 100 100 110 gt 110 enabled YES lt 18432 MB 18432 20480 MB 20480 22528 MB gt 22528 MB REPORT WARNING REPORT WARNING WARNING WINDOW DISABLE BACKUP License Status NORM Number of Computers 1 Multiple Computers Allowed NO Master Key Access NO RequestDate Requestl ype RequestResultStatus Restore Window Type MONTHS 7 29 2010 8 05 37 PM BACKUP SUCCESS 8 4 2010 10 23 40 AM BACKUP SUCCESS Restore Window Length 1 8 4 2010 10 26 08 AM LIST SUCCESS Blocked Client Setting OFF lt gt Blocked Client Options 0 View 10 logfiles from 7 29 2010 n to 8 4 2010 Quota Setting ON Quota Megs 20480 Used
32. 17 RIN Ro OVA STO R lt s WWW NOVASTOR COM Acer Notebook Properties x General Quota Settings This window allows you to configure an account on the backup server Account name cer Notebook Restore Wizard Reset Password Tin Confirm Password Please be aware that you are i This account is enabled only able to manage This account is an evaluation account passwords in this screen if This account s data can be restored using the master you have used SQL i i ti JE 1 EO authentication during the mH Humber of computers that can be backed up installation If Active Directory EE a eae t ie anak sical is handling authentication these fields will not appear If Allow separate computers to backup to this account you want to chang e Member of group Restorable window authentication methods after OGE Zz week s IE youve installed please contact support for details on Primary storage location this CU serata Restrict backed up files to primary storage location Account data folder name must be unique Acer Hotebook The General Tab Pictured above is the General tab which is used to set the general settings for a new or existing account It specified where the user s data will be stored assigns the account to a group and sets the length of time that restorable data will be held Group information is selected from the dropdown menu You can only select a pre defined grou
33. 2 30 remotemanager e f youre using the machine on which the Storage Server has been installed type localhost remotemanager then press the Enter key e From within the network on which the backup server resides you can also type serverlPaddress remotemanager then press the Enter key After you press the Enter key the Remote Manager Login screen appears Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 49 RIN Wo OVA STO R E WWW NOVASTOR COM Please enter your username and password Usemame Password Login Help All rights reserved copyright 2004 2010 NovaStor Corporation The default Username and Password is admin admin When you enter your Username and Password and click on Login If you see a red or just press Enter the login will be verified and if it matches the warning message data on file at the server the Remote Manager Home screen will be aware this is open The startup process may take a minute or more depending on normal when not the speed of your Storage Server the amount of data that is currently browsing using being backed up on the server the amount of other processes being HTTPS protocol performed on your server and the speed of your connection to the Internet Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 50 RIN RNC OVA STO R E WWW NOVASTOR COM Remote Manager Home Screen The Home Screen provides five submenus Home Backup Servers Reports
34. 2 Delete Rename Ez pu In the content tab you can view the files that make up the Commerce Server using this tab you can edit delete or rename the core files of the Commerce Server It is possible to damage your install so be certain that you have backed up the Commerce Server database before making changes and that you are sure of what is being altered For more information about the fields and making modifications to the database files please contact NovaStor Technical Support Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 100 RIN WE OVA STO R C WWW NOVASTOR COM Database Tab On the database tab it is possible to view the database gas tables and add delete or edit entries The database tab Seep will also enable you to insert new entries into the database tables When you re editing the properties and counters fields of this tab you are directly interacting with the SQL database country This can be much simpler than opening SQL Management Studio and opening tables and having to eal ie dig and find what you need Currency customers Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 101 RIN Wo OVA STO R lt s WWW NOVASTOR COM NovaBACKUP xSP Application Update Server ie NovaBACKUP Application Update Server x IIS Web Application Select the IIS Web Server on which the virtual directory will be created G3 IIS Web Server Default Web Site M Virtual Directory Name ap
35. 2008 or MySQL 5 1 database server Something to consider as you install this module is finding out how many different client builds have been deployed in the field You will need to know because the different build numbers are entered into the application update database later on If you have multiple builds such as 11 0 16 and 11 1 22 make sure you have submitted and downloaded the setup file on the builder website for 11 1 28 that these clients will need to upgrade to To begin installing the Application Update Server click on Setup exe When the setup begins the installation screen is shown as seen on the next page iy NovaBACKUP Application Update Server Setup Welcome to the NovaBACKUP Application Update Server Setup Wizard The Setup Wizard will install NovaBACKUP Application Update Server on your computer Click Next to continue or Cancel to exit the Setup Wizard Clicking next will launch the Application Update Server setup wizard Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 103 Novastar WWW NOVASTOR COM ie NovaBACKUP Application Update Server Setup Custom Setup Select the way you want features to be installed Click the icons in the tree below to change the way features will be installed a TA PEET es Database This feature requires 57KB on your hard drive It has 2 of 2 subfeatures selected The subfeatures require 1391KB on your hard drive
36. BACKUP xSP Instruction Manual 127 RN Wo OVA STO R lt s WWW NOVASTOR COM Here is a screen capture of the Import Utility GUI I BackupImportUtil This is a utility to help you import data that you have staged via NovaBACKUP The data must be staged via NovaBACKUP in order to use this import utility Please make sure that everything is correct and you have enough space on the drive that is configured for the Account Username you are going to be importing for Staged Data Directory Example C Installers Base C Staged Base Browse Account Username test nate Database Connection String Provider sqloledb Server SOLEXPRESS Database BackupServer Trusted Conr Completed 3 There is no progress indicator when the import is done if you check the windows task manager you will see multiple copies of BackupServer exe running One of them will close when the import is done 4 After the import is done go into the configuration manager and double click the user and press the Ok button so it will read the Disk Usage correctly 5 At this point the client software can do backups and restores from storage server To be sure the import worked correctly you can connect to the user account using the NovaBACKUP software and go to the restore tab to make sure the files show up How to change the online device settings lf you close the Configure Device box before all settings have been created or
37. Commerce Server Administrator site Copyright NovaStor 2010 Solution Setup exe was probably run from a network resource that is not available after the system was restarted Locate setup exe and re launch it manually Setup was unable to access Microsofts web site Install SQL Server from another source or directly from Microsoft s web site if available IIS is not installed Use Windows Server Manager to add the Web Server role and restart setup Type the name of your database server in the SQL Server field The database server or database name was entered incorrectly the server does not support the mode of authentication selected the user name or password is incorrect the server or database is not available communication with the server is being blocked by a firewall the database server is not listening on the default port Verify the information that was entered Refer to your system administrator to diagnose connection problems Verify that the correct domain name user name and password were entered Ifthe database server is installed on the current system then the domain can be left blank otherwise it should specify a domain name or the name of the computer that the database is installed on The IIS web server is not running Start the service and try again NovaBACKUP xSP Instruction Manual 82 RN Wo OVA STO R lt s WWW NOVASTOR COM Testing the installation To verify Commerce Server installat
38. Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 32 RN Wo OVA STO R lt s WWW NOVASTOR COM E Mail Configuration x General Error Conditions Quota 4 The following error conditions will cause e mail messages to be sent Exceptions System errors Backup restore errors Authentication failures Low disk space errors hate a Set Default Licensing warnings errors Note An authentication failure indicates that a user is not configured for the Backup Server or that a user cannot be authenticated on the NT system specified You may also send E Mail to inform you when a user account reaches certain quota thresholds The three thresholds are e Account reaches Near quota threshold e Account reaches At quota threshold e Account reaches Over quota threshold The mail system can be set to attach user log files to the mail message so that you can quickly identify which user accounts may be having problems or approaching quota limits If you choose to write event logs you will be able to set event log options Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 33 RIN Wo OVA STO R lt s WWW NOVASTOR COM Event Log Configuration x Error Conditions Quota The following error conditions will cause application event logs to be wntten ap tions System errors Backup restore errors Connection failures Authentication
39. Disk Megs 2883 364 User Data Directory C UserData Acer Notebook Creation Date 7 6 2010 12 32 32 PM Termination Date Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 53 RN WO OVA STO R C WWW NOVASTOR COM The View command generates a report on the transaction with the User during the listed session Here is the report for the View request shown in the figure above 04 Aug Up One Level 108 PROT Server WIN 2JBPOG2QMMF Version 11 1 12 0 04 Aug 2010 10 26 06 PROT Negotiating protocol version 04 Aug 2010 10 26 08 PROT Client version 11 0 0 1_ 26 received 04 Aug 2010 10 26 08 04 Aug 2010 10 26 06 USRR User authentication request received 04 Aug 2010 10 26 08 Local computer name KINGFISH KINGFISH 04 Aug 2010 10 26 08 Access granted for Acer Notebook 04 Aug 2010 10 26 08 04 Aug 2010 10 256 08 INFO using database profile user profile not found in data directory C UserData Acer Notebook us 04 Aug 2010 10 25 08 ENCR Protocol encryption 192 bit Triple DES 04 Aug 2010 10 26 08 ENCR Data transmission file storage encryption 128 bit AES 04 Aug 2010 10 26 08 04 Aug 2010 10 26 08 LCSR Client account type Normal 04 Aug 2010 10 26 08 04 Aug 2010 10 256 08 SLSR Request for system list received from client 04 Aug 2010 10 26 06 Returned system list 04 Aug 2010 10 26 08 KINGFISH KINGFISH C 04 Aug 2010 10 26 08 04 Aug 2010 10 26 08 QUIT Close message received from client 04 A
40. ER Internal Online Backup i General Languages Graphics Code Signature Setup Help Comments roduct Status iot xi quested Submit build request NovaBACKUP xSP Product Builder is the module used to build customized client installable software using NovaBACKUP as its core This module allows you to pre configure the application for your clients You can define your own logos create links to your NovaBACKUP xSP servers and do many more things to create a backup and restore application for your users With NovaBACKUP xSP Builder you can create links to your own NovaBACKUP xSP servers apply custom graphics create custom help screens and menus and enable a client application that can have as much or as little evidence of being a NovaStor product as you wish Creating the client application is not automatic NovaStor will build the client based upon settings that you create at NovaSior s Builder site To get to the client creation site type builder NovaStor com Please note that if your browser inserts www In front of builder NovaStor com you will not link to the Builder site The site will open presenting the sign in screen Log in or create a new user account If you create a new user Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 112 RN WO OVA STO R C WWW NOVASTOR COM account NovaStor will validate your login information and send you a confirmation that an account has been created Depending
41. ITTED 2 You may not transfer this software electronically or otherwise and you may not make any copies of this software You may not assign or grant sub licenses or Tnanene Cane ad narmi t TrA NAYA Can ie ad nthav Can Fani a ae aF thie Iv I accept the terms in the License Agreement m cont If you have read and accept the license agreement click the check box next to the words I accept the terms in the License Agreement and click the Next button to advance to the Custom Setup screen Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 40 RN WE OVA STO R lt s WWW NOVASTOR COM 3 NovaNet WEB Remote Manager Setup Custom Setup Select the way you want features to be installed Click the icons in the tree below to change the way features will be installed NovaNet WEB Remote Manager E7 WebSite amp Database amp Backup Server Agent amp Command Line Client This feature requires 3597KB on your hard drive It has 4 of 4 subfeatures selected The subfeatures require 36MB on your hard drive Location C Program Files x86 NovaNet WEB Remote Manager eee Reset Disk Usage Back Next Cancel The Custom Setup screen allows you to choose the drive and directories where the Remote Manager will be installed The Disk Usage button opens a screen shown below that shows you the drives on your server and the available space After reviewing the Disk Usag
42. Identification U License Identification Number Hi S3ALAZILIIRHOOYEN YOW I FHISNIT LOSS Activate license Your name Your company Your email address Register Copyright 2010 NovaStor Corp All rights reserved Cancel Apply Help This information will be sent to NovaStor and validated Pressing Activate license will validate the license information If validation is successful you will see the next screen BackupServerutil x The license identification number you have entered is OK Would you like to enable this new license and send registration information now w Press yes and the license information will be registered with NovaStor Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 36 RN Wo OVA STO R C WWW NOVASTOR COM Once validated and registered the Licensing tab will show the expiration date of the current license the server version and other information The Registration data provided in the Licensing tab is also provided to your client software if a request for support is received Licensing information can also be entered or updated using the Remote Manager Active Users The Active Users tab is primarily an informational tab that provides information about backups and current connections to the NovaBACKUP xSP Storage Server Fz NovabACKUP Storage Server Configuration Manager E4 Accounts General Security Directories Storage Logging Notifications Lic
43. Internal Online Backup Setup Wizard Click the Finish button to exit the Setup Wizard Launch Internal Online Backup NOWVASTOR In this case we ve created an application called Internal Online Backup Clicking on the application name in the gray box on screen then pressing Finish will start the application If the user doesn t want to run the application yet not clicking on the box that starts the application will finish the installation and close the installer The application will be available from within the Start menu The first time the application is launched the online backup device should be configured The Configure Device screen will contain the IP address settings created when you created the settings in the Product Builder module Configure Device To test the connection press the Test Connection button at the bottom of the Account Menu in the Configure Device box Note In this example we ve used the internal IP address of the server This address can be used for connecting to the NovaBACKUP xSP server over an internal network Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 121 RIN Ro OVA STO R lt s WWW NOVASTOR COM The Configure Device module looks like this Confi ure Device Account Security Advanced Staging Device Name Name for this configuration xSP device 0 Backup server location Use these settings for transferring data to a Backup Server
44. L you wont connect to the Novastor Builder Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 110 RIN WE OVA STO R lt gt WWW NOVASTOR COM From the Builder application enter the URL or IP Address for the Application Update Server in the Updates URL on the General Tab Update Cancel General Build Name nternal Accounts Company FullName peren O Company ShortName peran Description nternal Online Backup Product Name Prefix Application File Name Copyright Support Company URL Contact Support URL Customer Center URL o Purchase URL iE Product Info URL iE Register URL SY Updates URL Registration URL o Upgrade URL o Use Black Text On Splash Screen pf Generate NovaNet WEB Patch C Base Product 11 1 28 Update Cancel Submit build request For more information about using Builder please see documentation on the Builder Module in this User Guide lf you want to add Updates to an already created Client application you should resubmit your request to NovaStor to create an updated version of the application Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 111 RN WO OVA STO R C WWW NOVASTOR COM NovaBACKUP xSP Product Builder NovaStor Product Builder Opera NovaStor Produ E Downloads NovaStor Produ c a http builder novastor com product_builder_1 1 5 0 Account Product aspx ProductId 398 NOVASTOR PRODUCT BUILD
45. Name planName e Signup E Mail Body This is the body of the signup E Mail that is sent to an administrator on new signups The following variables may also be used userName password firstName lastName productName planName e End User Signup E Mail Subject This is the subject line of the E Mail that will be sent to the end user when they have successfully subscribed to one of the products on the Commerce Server The following variables may be used here userName password firstName lastName productName planName e End User Signup E Mail HTML This is the body of the E Mail that is sent to an end user upon the successful subscription to one of the products on the Commerce Server The following variables may be used here userName Y password firstName lastName YproductName planName e Send E Mail to administrator on user evaluation expiration If checked when a user reaches the end of a free trial period the administrator will be sent an E Mail notification e Send E Mail to end user on evaluation expiration If checked when a user reaches the end of a free trial period the user will be sent an E Mail notification e Evaluation Expired E Mail Sender Address This is the E Mail address which the trial expiration E Mail appears to be sent from e Evaluation Expired Admin E Mail Recipient Address This is the administrator E Mail address to which expired trial notifications will be sent e Evaluation Exp
46. OM To install the program or to have your customers install the program double click on the application and follow the screens The opening screen of the installer uses the title of the application that you specified when you set up the client application and also includes the graphics you specified during client application setup Internal Online Backup Setup x NovaBACKUP Welcome to the Internal Online Backup Setup Wizard The Setup Wizard will install Internal Online Backup on your computer Click Next to continue or Cancel to exit the Setup Wizard Please select your language English Your client can select English or any of the other languages you made available when you configured the application Click Next or have your client click Next and the software license is opened Once your client reads the entire agreement selecting accept the terms in the License Agreement will make the Next button clickable Your customer will next have the option of a typical install or a Custom install In most cases selecting a typical install will provide the most commonly used components Accepting the agreement and clicking on Next will start the application installation Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 120 RIN Ro OVA STO R lt s WWW NOVASTOR COM When the application installer finishes with the installation a screen similar to this one is displayed NovaBACKUP Completed the
47. QL Server Provider Microsoft SOL Server C MySQL Server Select the SQL Server Provider and Click Next Coming to the next screen you choose the correct instance of SQL and use either Windows or SQL authentication If you are not familiar at all with SQL please use Windows authentication When you choose SQL server and it asks for the account this is the sa account Remember if you want to us the sa account it must be enabled in SQL and you must have a password activated We find that setting your SQL to use mixed mode authentication is helpful and will get you through any issues on this screen Still we find the majority of customers who have no SQL knowledge getting stuck on this particular screen If you are not sure what to put in the SQL server field or what an instance name is open SQL Server Management Studio The very first screen in Management Studio has the SQL instance name you can copy and paste into the setup wizard Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 12 Novastar WWW NOVASTOR COM ig NovaBACKUP Storage Server SQL Database Server Instance Enter the server instance on which the database will be installed SQL Server AG QA SBS2K3 Authentication C Windows BOL Servel Username isa Password Database Name BackupServer ones The SQL Server names available on the network are retrieved by the NovaBACKUP xSP Storage Server If you are browsing for
48. Server ccceecccccececeeeeeseeeeeeeeeeaaeeseeeeeeeeeesaeseeeeeseeeeaeaaees 108 NovaBACKUP xSP Product Builder acetates cette arate ert she pele gale alerts recceretde cee cthea etnies 112 BTA Se EN ENE E OE A afecemes Gea fone EA E EE EAE E A EA 113 Eee E EE AE A EEEE iene 114 Eene ieo E E E E A E EE EE A 115 ONG e E E E E 115 Code OMU ee E R E E S E RE avatars 116 S U o AANE A S A E AAE E E guinea E E E E A A E E E 116 lE o EEA E E E E EE AA E E A E E E E 116 COTON a E E E E 117 Sending your Client Application Settings to NovaStor ccccceccsssssseeeeeeeeeeaeeeeeeeeeeeeseseeesseeeeeesssaaaaeeeeeeess 117 PO TIMING QUL erreari sai EE Ai E Ea A nE aE TAi 118 Distributing your client application ccecseecccccseeceecseeeeeceeeeeeceeseeeesegeeeeeaaeeeeseaeeeessaeeesseeeeeseaeeessseeeeesaeeees 119 NovaBACKUP xSP Client Module Backup Software ccccccsesceseeeeseeeeseeeeseeeeneeeesees 119 Come DOVE e E eee E E E E ee 121 S LE D sects eae EN E EE E T E O OE EI T O A 123 E o E E EE E E E O E TE E E E 124 A eE E O E AEE EEE EE EEEE EEEE EATE 125 Importing the Stage Backup to the Server ccccccceeeeeeeccceeeeeeeeeeeeeeeeeeessaeeseeeeeeeeessaeeseeeeeeeeesseeeaeeeeeeeeesaaas 127 How to change the online device settings cccccccssseeceeeceeeeeeeeecaeeseeeeeseeeeceeeeseeeeeeeessaaeeeeeesseaeeeeessnageeeeeeeas 128 Running an online DACKUP cccceeeecceecceeeeeeeeseeeeeeeeceaeeeceeeesaeeseeee
49. Ta Ww OVASTOR lt lt WWW NOVASTOR COM NovaBACKUP xSP Instruction Manual NovaStor November 2010 2010 NovaStor all rights reserved All trademarks are the property of their respective owners Features and specifications are subject to change without notice The information provided herein is provided for informational and planning purposes only RN WO OVA STO R C WWW NOVASTOR COM Index POOUT NOVA A XOP serren ieren e Eet 3 How this manualis organized ssiiridreniike ideena een anarei aani RENTAR RORE REER ERa ra R ARE REPETEARRE ERE RES 5 SEE RS a E E A TE E ET TE AEE T O E A E T E O TE 5 Romole Manage satennnnsaatcnesaiarnqeiaindeces MeanbedimtadonerbeakbadisindsvaidetabedipbedsierDeakiaciaandieosDatnbedtatadeiestsah bid Eea nre SAR 5 MESS Grae oN E eeen E EE A EEA EREA A aa PEE a AREARE 5 Application Update Server srsiesssisoraiennemenis omea iea mea i i ia Eiaa ana a aa a eaa ieai 5 The Remote Manager ACS Config exe cccccccccccccccccesesseecceeeeeseeeeeeeceeeeesseaeaseeeeeeeesssaeeeeeeeeesssaeaaeeeeeeesessaaagsees The NovaBACKUP xSP Product Bullder cc ceccccceeecceceeecceeceeeeeeceeeeeseeeeeesseeeceeseaeeessaeeeesseaeeesseeeeeseaeeeeeas 5 CENE MOUIE eepo p AE EE E NE E AS E E NE EE 6 WED Base Restol uerus ninio e re Ei EE ETEN EEE ostdseceidaahexdeatenenetelsdecebeeneneeeedsencssneteesas ees 6 Installing NovaBACKUP xSP Storage Servelr cccecccccceececeececeeeeceeeeceeeeseueeseueessueesueesaees 7 M
50. UP Application Update Server Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 107 Novastar WWW NOVASTOR COM ies NovaBACKUP Application Update Server Setup loj x Completed the NovaBACKUP Application Update Server Setup Wizard Click the Finish button to exit the Setup Wizard Back Finish Cancel When you finish the screen will close Using NovaBACKUP xSP Application Update Server In order to use the Application Update Server you must launch the version of SQL Server or MySQL that is being used as the database for NovaBACKUP xSP To do this select this version of your SQL server from the Start menu You may have to click All Programs to make the SQL server visible Select SQL Server Management Studio Select the database engine and click Connect and you will be connected to the database Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 108 Novastar WWW NOVASTOR COM You will see the Microsoft SQL Server Management Studio screen as displayed on the next page Microsoft SQL Server Managemen t Studio Ele Edt View Debug Tools Window Community Help ete i 5 a arare Ga System Databases a8 ApplicationUpdate a Database Diagrams 5 Ga Tables Ga System Tables dbo ApplicationUpdate a Ga Views a Synonyms a Programmability gt j E EEEE Te he ni Click to open AutoUpdate gt Tables gt Next RightClick on dbo ApplicationUpdate Depend
51. Web Users and Groups Web Settings Welcome admin Log Out 8 Home Backup Servers Reports Web Users and Groups Web Setti Technica Suppor E mail support novastor com Web N r Technical rt Remote Manager v11 1 13 0 You have the latest version Status of servers Connection String tcp 192 168 0 107 2003 Server tcp 192 168 2 30 2003 Server Connect Summary ind an account Server s 7 192 168 0 107 F 192 168 230 Group Name User Name The Remote Manager Home Screen provides status information The current version of Remote Manager is shown along with information about whether or not the version of Remote Manager that is being used is the current version In this example You have the latest version indicates that there is no newer version When Remote Manager starts it checks the NovaStor site to determine the latest version The addresses for Technical Support are shown in the box to the right of the Updates box on the Home page The Server Status indicates the Storage Servers that have been installed and the status of the Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 51 RN Wo OVA STO R C WWW NOVASTOR COM servers Note that in this example one of the Storage Servers failed At the top of the Status of servers box 1 server failed appears in Red letters At the left a red dot to the left of the failed server also indicates at a glance that a serve
52. a few ways Perhaps the easiest way is the one we just defined by opening Remote Manager and selecting Backup Servers then clicking on Connect you will be connected to the Storage Server you selected You can also connect to the Storage Server using an FTP connection The Backup Server screen shown on the next page has seven tabs Accounts General Security Directories Logging Notifications and Licensing Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 57 RIN WE OVA S TO R C WWW NOVASTOR COM Accounts This tab is seen in the screen directly preceding this section The primary function of this tab is to enable you to add remove or view the Properties of the accounts that use this Storage Server as a backup target Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 58 RN Wo OVA STO R lt s WWW NOVASTOR COM Add Screen and Properties Screen The Add accounts and the Properties are on the same Screen The Properties Screen shows the properties of the account you have selected while the Add Screen has not yet been populated with account information The Properties screen loois shown on the next page General Block Quota Settings EA This window allows you to configure an account on the backup server This account must also be an existing Windows NT user configured either locally on the Primary Domain Controller or on Microsoft Site Server Account name Account pas
53. aStor Product Builder Opera 5 x Menu NovaStor Produ g F http builder novastor com product_builder_1 1 5 0 Account Product aspx 4 p Status Languages Graphics Code Signature Setup Help Comments aj ana X n Splash Screen m r 11 1 28 D 2 lt e amp View 120 Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 114 a lt q OVASTOR lt lt WWW NOVASTOR COM In most cases your screen will have additional fields representing your company s URL and related special URLs for the specific functions you are defining When you have completed filling out the information in the General Tab click Insert The fields will be saved Click Edit and you will be able to continue to edit your custom application Languages This tab allows you to select which languages you wish to support If there are any languages you don t want to support you may delete them by clicking on the Delete button Graphics It is worth noting that the custom application you will be providing to your clients is a customized version of NovaBACKUP a well reviewed industry leading backup product from a company with more than fifteen years of experience creating backup software The value of the Novastor name and graphics may enhance the perceived value of your online backup service However if you prefer to supply your own graphics NovaBACKUP xSP enables you to do this on the Graphics screen The Graphics tab provides a screen t
54. ager may sometimes yield data from the last search that resulted in account data being located In the example on the next page a search was defined for all accounts in the 20GB group server s 192 168 0 107 7 192 168 2 30 OR Group Name 20GB OR User Name Search The search resulted in the two accounts previously set up in the 20GB group Search Results Server User Name 192 168 230 adam 192 168 2 30 Acer Notebook The search results provide the local address of the server the group to which the user belongs the Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 52 RN Wo OVA STO R lt s WWW NOVASTOR COM name of the user and a Summary and Property link Summary provides a screen with overall information about the user s account settings the location of the log files and the notification settings for quota status This Summary screen was produced for the user Acer Notebook Account Quota Status UserName Acer Notebook ed GroupN 20GB lt 90 90 100 100 110 gt 110 a r vee lt 18432 MB 18432 20480 MB 20480 22528 MB gt 22528 MB REPORT WARNING REPORT WARNING WARNING WINDOW DISABLE BACKUP License Status NORM Number of Computers 1 Log Files Multiple Computers Allowed NO Master Key Access NO RequestDate Requestl ype RequestResulttStatus Restore Window Type MONTHS LNO 8 05 37 PM BACKUP SUCCESS View Restore Window Length 1 View 10 logfiles from 7 29 20
55. ased on your needs For instance you may choose to retain the data directories and delete them manually at a later time The Database Options button displays another dialog allows you to modify the database actions Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 25 RYN Wo OVA STO R lt lt WWW NOVASTOR COM Database Options Please indicate what changes should be made to the database Account Disposition A permanently deleted account cannot be undeleted Choose this option only if you are certain the account information is no longer needed Preserve account Hide account Permanently delete account Hidden accounts are automatically restored if an account with the same name is added through the Accounts tab 4 5sociated Data Delete account s File information Delete account s server request history The normal account disposition is the hide the account that is keep it in the database but flag it as deleted This permits the account to be undeleted later if necessary You can also choose Preserve Account if the account should not be flagged as deleted or Permanently delete account to remove the account from the database You may optionally choose to delete the account s file information which describes all the files backed up by the account or the request history which is a log of requests the server has received from the account Note that you
56. ation NovaStor s Web Server will check the key number and once determined to be valid a screen will confirm that the license identification number entered is OK BackupServerutil The license identification number you have entered is OK Would you like to enable this new license and send registration information now No After you press yes the updated expiration date and licensing details are updated as shown on the next page Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 69 Novastar WWW NOVASTOR COM Backup server licensing e Server licensing is tracked on a per computer bases or on a time basis Server version 11 1 12 0 Serial number 000000001 Current licensing mode Per Time Next Timeout September 4 2010 Usage Identification 0 License Identification Number re OKYKXZP1C5SF2J17ULG371Q28EFLO9LEVEYOFz Activate license When you enter registration information and press Register the information is sent to NovaStor and checked for validity This information is used to validate your license It is also accessed by your client software when a support request is made Licensing can be updated using the Remote Manager or the Storage Server Configuration Manager aa Remote Manager Account Creation Settings Config bd QuotaSettinghROUPOPT rrr o Quota Size 10240 Near Quota Percent 90 Near Quota Action DISABLE BACKUP x At Quota Adion DISABLE BACKUP S Over Quota Percent 110 O O
57. ayer ale Windows Update 7 Zip Accessories Administrative Tools Backup Storage Commerce Server Administrator E Administration NovaStor Online Documents web config Camtasia Studio 7 Computer D Link Google Chrome Network Internal Online Backup Maintenance Control Panel h Maxthon2 Devices and Printers Microsoft Office Microsoft Silverlight Microsoft SQL Server 2008 Microsoft SQL Server 2008 R2 J Mozilla Thunderbird h NovaBACKUP Application Update Server NovaBACKUP Storage Server NovaNet WEB Remote Manager v Administrative Tools Help and Support Run Then click on Administration The Commerce Server Administration screen will open in your default browser and the login screen will appear as seen here Administration Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 84 RYN Wo OVA STO R lt lt WWW NOVASTOR COM Enter the username and password used to access the SQL database the default username and password are admin and click Log On The Commerce Server User Interface The user interface consists of a single main screen At the top of this screen you ll find the navigation bar which you can use to move throughout the Commerce Server Tabs Home Account Catalog General Payment Methods Paypal Newsletter Reports Advanced Content Database The Home tab allows you to set up new products and create preview products to review you
58. b to test any advanced filters made e Filter The advanced filter will allow you to set up more complex scenarios to determine whether or not this product is displayed e Total MB This value shows the total amount of storage available to individuals who select this option e Retail EU Price This is the price for the product displayed in Euros e Retail Price This is the price for the product displayed in Dollars e Edit Clicking this link will allow you to edit this entry e Copy Clicking this link will take you to a create screen with the settings from this product copied e Delete This will delete this product from your catalog e Create This will take you to a screen where you can create a new product Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 89 Create a new product Create a new product Fields Enabled SKU Description Retail Eu Price Retail Price Total MB 0 Basic Filter Company Full Name Company Short Name Product Name Major Version Minor Version I Is Evaluation C Advanced Filter Filter I Activates Account RIN WE OVA STO R C WWW NOVASTOR COM From the Create a new product screen you are able to configure new packages to be offered to users These are the options Enabled If Enabled is checked it means that the product is visible to clients connected to your server SKU This is the internal SKU fo
59. backup While it may have taken weeks or months to accumulate your staging data backups of this incremental data could take minutes to complete This screen shows staging set to occur on initial backup to a staging folder created for this task Configure Device Account Security Advanced Staging Backup staging Use this option to send your initial backup to a local device instead of online y This especiallly benefits users with very large initial backups by requiring no online connection time at all Once completed the backup device should then be sent to your storage service provider to load onto the storage server Important This option may only be used for your very first backup You must manually uncheck this option after completing the staged backup iv Write the backup to the staging folder Staging Folder C Staging Data NovaBACKUP xSP When you have made all the appropriate settings on your client application press OK and the Configure Device box will close the client device will be added and you will be returned to the main backup client application When you have made all the appropriate settings on your client application press OK and the Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 126 RN Ro OVA STO R C WWW NOVASTOR COM Configure Device box will close the client device will be added and you will be returned to the main backup client application
60. ce and Launch the Backup Server Configuration Utility These items are checked by default and will run if checked once you click Finish Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 14 RIN Wo OVA STO R C WWW NOVASTOR COM NovaBACKUP xSP Storage Server Configuration Manager Notifications Licensing Active Users General Security Directories Storage 1 account s and 1 computer s are configured Starting up the Configuration Manager The NovaBACKUP xSP Storage Server Configuration Manager is your primary access point for managing NovaBACKUP xSP The Storage Server Configuration Manager provides you with access to all the main configuration menus required to manage your Storage Server The NovaBACKUP xSP Storage Server Configuration Manager is launched from the Start Menu When the Start Menu is opened move the mouse over All Programs until the additional program screen opens or click on All Programs to reveal the additional programs available Then click on NovaBACKUP Storage Server and select Configuration Manager as shown here Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 15 RIN Wo OVA S TO R E WWW NOVASTOR COM Zip r h Accessories h Administrative Tools h Backup Storage Commerce Server Camtasia Studio 7 D Link Administrator h Google Chrome Internal Online Backup Documents h Maintenance Maxthon Computer h Microsoft Office Microsoft Silverli
61. ce required on each media 19 93MB Account data size 15 74GB Largest single file 3 24GB C Select from common media sizes DvD 8 5 GigaBytes Dual Lay v Enter custom media size ho E Number of media required 1 Oversized files that will be skipped 0 of 2 193 Required disk space 25 55GB cot eo Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 23 RIN RNC OVA STO R E WWW NOVASTOR COM Press Next and you will be asked to select a Media root directory to which the restore files will be written The option to ask to delete all files and folders in the destination directory if any are present appears as a check box This should be checked if a single directory is used to create restore files for multiple accounts This way you will be assured that the account receiving the restore data does not receive data from other accounts Data Restore Wizard x Please choose the root directory where the account s data will be written If more than one media type is required subdirectories will be created under this directory Required number of media 1 Required disk space 29 99GB Media root directory Fc cL Pause between writing multiple media sets to allow media Swabia Ask to delete all files and folders in the destination directory if any are present You may browse for a target directory or enter the name of a target directory You will next be asked to select the language that w
62. ck the Finish button to exit the Setup Wizard Start the Backup Server Agent Service Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 46 RIN WE OVA STO R lt s WWW NOVASTOR COM NovaBACKUP xSP Remote Manager Welcome admin Log Out L Home Backup Servers Reports Web Users and Groups Web Settings Technica Suppor Remote Manager v11 1 13 0 E mail support novastor com Web NovaStor Technical Support You have the latest version Status of servers 1 server failed Status Connection String A connection attempt failed because the connected d party id not properly respond after a W of time or established tcp 192 168 0 134 2003 Server connection failed because connected host has failed to respond 192 168 0 134 2003 deems tcp 192 168 2 30 2003 Server Connect Summary Server s 192 168 0 134 192 168 2 30 l Group Name DOO AND User Name o Search The NovaBACKUP xSP Remote Manager can potentially be one of the most important elements in NovaBACKUP xSP It is through the Remote Manager that an administrator or other person authorized to access the Remote Manager can make the critical changes to the entire NovaBACKUP xSP system The Remote Manager can be used as a web based administration tool for the Storage Server or Storage Servers The Remote Manager also allows you to manage your Storage Server s through programs that you write or modify to
63. computer account Local Service The built in Local Service user account has fewer access privileges on the computer than the Network Service user account and those user privileges are limited to the local computer Use the Local Service user account if the worker process does not require access outside the server on which it is running Copyright NovaStor 2010 We re installing with the Local System account in the example above as you want the service running with the highest possible level of access Also be aware that the name of the service as it will appear under Win services is Backup server NovaBACKUP xSP Instruction Manual 11 RYN Wo OVA STO R lt lt WWW NOVASTOR COM Once the type of account is selected press Next to move to the next step in installation The following screen asks you which type of SQL program will be used for the database services required by the xSP Storage Server Because MySQL is an open source SQL database program support for MySQL from NovaStor is very limited We find that Microsoft SQL Server is a better commercial product developed and supported by Microsoft and a network of consultants and has numerous online support forums NovaStor encourages the use of Microsoft SQL Server with NovaBACKUP xSP if at all possible iy NovaBACKUP Storage Server SQL Database Server Provider Select the server provider on which the database will be installed S
64. creen Welcome Step HTML Here you can edit what the Welcome Step will look like using an HTML editor Payment Methods Tab Payment Methods index Payment Method Fayment Type Enabled Display Order L Pay Later Pay Later we d 2 Manual Processing Credit Card J 5 Payflow Pro Credit Card E 10 4 Check Check Jw 15 5 Purchase Order Purchase Order W 20 ES The display order here will organize the order in which the enabled payment methods appear visible to a customer With the exception of Pay flow Pro which is configured via the PayPal tab all of these methods must be processed manually Please note that if Manual Processing and Pay flow Pro are both checked the customer would see Credit Card appear twice Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 93 RN Wo OVA STO R C WWW NOVASTOR COM PayPal Tab Enable PayPal Pay Flow Paypal This option must be checked if you intend to use Pay flow Eri Pay Flow User US This is the Pay Flow user name associated with the account you Enable PayPal PayFlow wish to use for any US payments PayPal PayFlow User US Pay Flow Vendor US Ss Die Biz accolade This is the Pay Flow vendor name associated with the account you wish to use for any US payments PayPal PayFlow Partner US Pay Flow Partner US pene ee ee ee This is the Pay Flow Partner name associated with the account you wish to use for any US payments PayPal PayFlow User EU Pay Flow Password US fe ee
65. d Online View Delete Accounts Backup download Setup Backup Create a new product When you click Download Setup you have the following options Run Save Cancel Help In most cases if you re ready to download the client application click Save and then provide a target directory to which the files will be saved If you choose to run the application it will be downloaded and installed if your goal is to distribute the custom client application to subscribers the file should be downloaded and saved to a directory from which it can be accessed and sent to the subscribers The file received is an EXE file This file may be sent to subscribers or it can be burned to CD ROM or DVD or transferred onto a flash drive for receipt by your subscribers Once the application file is double clicked the installation will begin About Timing Out The NovaStor Product Builder module may not always allow you enough time to complete your product design Therefore it is important that you update the design every few minutes In some cases your session may time you out and may not always save your most recent changes If this is the case when you move to a new screen or try an Update you may be asked to log in again Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 118 Ta WE OVAS TOR lt gt WWW NOVASTOR COM Distributing your client application You will be notified by E Mail when your client file is ready for download Y
66. d If none is found then the backup is aborted l Nova BACKUP Storage Server Configuration Manager x Logging Notifications Licensing Active Users Accounts General Security Directores Storage moa The reserve is only a guideline Server storage 3 storage location s configured 1 disabled not a hard limit Patches to a file incremental changes are sifileserver Shared Data Opera Enabled 5000 always stored in the same SIC UserData Enabled 200000 location as the original file E D Utopia Disabled 0 Also the server cannot split a large file across multiple locations Therefore ensure there is an adequate margin to allow existing files to grow as incremental patches are applied Leave extra room if you anticipate your users will be storing very large files A red disk icon indicates the location does not exist The server will attempt to create it first time a request is made to store a data there Use the Add button to define a new storage location Use the Properties button to view or modify a location s settings Use the Remove button to delete a storage location You cannot remove a storage location if any accounts are using it Use the Move Up and Move Down buttons to adjust the rank of the selected storage location Changes are not saved until you press the Apply or OK buttons Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 31 RIN Wo OVA STO R C WWW NOVASTOR COM Not
67. d be configured to connect to the server on this configured port Backup Server port 308 5 Set Default Limit bandwidth and connections C Limit the network bandwidth available to backup users to 99328 Skilobytes per second C Limit maximum number of connections to 100000 Duplicate account profiles directory An account profile holds important information about an account and is located inthe account s data directory by default It is important that these files are duplicated so if one becomes lost or corrupt the server can recover properly Default account profiles directory C Program Files x66 NovaBACKUP Storage Server Profiles H OK Cancel Apply Help The Limit bandwidth and connections section of the General tab allows you to create bandwidth limits for backup users If you are running other processes besides functioning as a Storage Server you may choose to create bandwidth limits The final section in the General tab is Duplicate account files directory As explained in the text that is included in this area it is important that one or more copies of account profiles be duplicated and stored in a separate directory This way should a user apf file become corrupted the account information can be restored from information stored in the backup apf file You may use the browse button to select a different directory or just accept the default by making no changes The Security Tab defines the authen
68. d in more detail in the Account Setup section of this User Guide Backup Servers The Backup Servers screen provides a list of Backup Servers managed by NovaBACKUP xSP The screen looks something like this Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 56 RIN Wo OVA STO R lt s WWW NOVASTOR COM Backup Servers Group Description Communication Protocol Server Name or IP Remote Management Port Resource Identifier Password Test Server tcp 192 168 0 107 2003 Server password Edit Delete Test Server tcp 192 168 2 30 2003 Server password Connect Edit Delete Add a new backup server No server groups are currently configured Add a new backup server group Close Window In addition to showing the Description of the server it also provides the name or IP address the communication protocol the management port and the status of the server If the server is not online the connect option will be grayed out Additionally you can Connect to a server and can also Edit the server s settings or delete the server To perform any of these functions click on the available option desired The Backup Servers screen also allows you to Add a Storage Server Add a new backup server group to view the status of an already configured backup server group or to close the window These options will be explored after Connect and Edit are examined Connecting to a Storage Server You can connect to a Storage Server in
69. dow allows you to configure quota settings that apply to this account only Use the group quota settings for this account C Do not apply any quota settings for this account Use custom quota settings for this account Current account disk usage 2909 6 5KB Account quota size 20480 Megabytes Near quota Yo 90 Report warning ul Text hint Please note you are currently near your disk quota limit At quota Yo 100 Text hint You are currently at your disk quota limit Please use the Delete Files On Server functionality to lower your disk space usage on the Backup Server Over quota Yo 10 Text hint You are currently over your disk quota limit and further backups have been disallowed To continue to backup use the Delete Files On Server functionality to lower your disk space usage on the Backup Server OK Cancel Help You can set up quotas on individual accounts or set a quota on a group By default when you create an account there are no quotas or limitations in place Also note that your Storage Server can send quota related warning reports pop up warning windows inside the client or even disable a client s backup All this can be configured in this screen Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 61 a WO OVA STO R C WWW NOVASTOR COM Returning to the Accounts tab There is one more tab selectable from the Accounts Tab This tab Group Policy Settings opens a list of g
70. e This is the password for your Pay Flow account for any US payments PayPal PayFlow Partner EU Pay Flow User EU Soie Pae This is the Pay Flow user name associated with the account you wish to use for any EU payments Save Pay Flow Vendor EU This is the Pay Flow vendor name associated with the account you wish to use for any EU payments Pay Flow Partner EU This is the Pay Flow Partner name associated with the account you wish to use for any EU payments Pay Flow Password EU This is the password for your Pay Flow account for any EU payments Newsletter Tab Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 94 RN WO OVA STO R C WWW NOVASTOR COM Newsletter Remember to add the public ip address of the web server to the CleverReach Recipient Groups XML Import Settings There is no data available Create On this screen integration of newsletter subscriptions may be processed utilizing an interface with Clever Reach www cleverreach com a third party mass E Mail provider On the initial page you may see any filters that have been created and may create a new filter by selecting the Create link Name This is the descriptive ae name of the filter you wish to create ATA Filter This is the code for the filter itself The filter uses JavaScript Name syntax to create filters for which entries will or will not activate this particular a filter If an entry would meet multiple filter c
71. e same account and is located in the account s data directory by port You can ask default It is important that these files are duplicated so if one becomes lost or comupt the server can recover property mate belli INTO ADOUT tNIS Duplicate account profiles directory C Program Files 6 26 NovaBACKUP Storage Server Pr L i J The Limit bandwidth and connections section of the General tab allows you to create bandwidth limits for backup users If you are running other processes on your computer besides functioning as a Storage Server you may choose to create bandwidth limits The final section in the General tab is Duplicate account profiles directory As explained in the text that is included in this area it is important that one or more copies of account profiles be Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 27 RN Wo OVA STO R lt s WWW NOVASTOR COM duplicated and stored in a separate directory This way should a user apf become corrupted the account information can be restored from information stored in the backup apf file You may use the browse button to select a different directory or just accept the default by making no changes Security Tab The Security Tab defines the authentication method you have chosen during the install a NovaBACKUP Storage Server Configuration Manager x Directories Storage EP EEP r oo M5 Site Server or LDAP E daat f Use
72. e screen you may return to the Custom Setup screen by clicking ok S NovaNet WEB Remote Manager Setup Disk Space Requirements The disk space required for the installation of the selected features Highlighted volumes do not have enough disk space available for selected features You can either remove some files from the highlighted volumes install fewer features or select different destination drives In addition to providing a default location for the Remote Manager files you can also browse for a target directory NovaStor recommends that you use the C drive for storing the Remote Manage files Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 41 RON Wo OVA STO R lt s WWW NOVASTOR COM When you have selected the location for your Remote Manager files click next and the SQL Database Server Provider selection screen opens toy NovaNet WEB Remote Manager SQL Database Server Provider Select the server provider on which the database will be installed SQL Server Provider Microsoft SOL Server C MySQL Server Click on the appropriate button and press next to advance to the Database Server Instance screen Note NovaStor may discontinue support for MySQL in upcoming versions It is strongly recommended that you use SQL Server as the database used with NovaBACKUP xSP NovaStor does not recommend the use of SQL Express for more than 25 50 users because the size of a SQL E
73. e that simplifies your customers backup operations These operations can include making a full image of the computer onto which the software is installed backing up a single file or folder backing up the system state of the computer backing up a Microsoft SQL or Exchange Server or simply scheduling a copy of some files to another machine Plus unlike most other purely Online Backup software file copies or even complete backup images can be made onto local devices such as USB drives CD DVD BD tape NAS devices or to a local hard drive Before data is transferred to your Storage Server it is encrypted and compressed allowing safe compact data transfers over the Internet or through your company s internal networks The data is then stored in a proprietary compressed and encrypted format on the storage server NovaBACKUP xSP uses FastBIT technology FastBIT transfers changed data only Backups made using NovaBACKUP xSP are up to 99 faster than backups using block level technology Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 3 RN Wo OVA STO R C WWW NOVASTOR COM File encryption and compression are standard features in NovaBACKUP xSP The combination of FastBIT and compression result in high speed backup Encryption enables secure backup For customers with large amounts of data to back up NovaBACKUP xSP provides the ability to Stage the backup data recording an encrypted version of the data onto media
74. ed in the data Tin folder If the disk that contains the folder fills up then file data will automatically be directed to an alternate storage For new installations setup location if one is available The automatic redirection creates the default storage feature can be disabled for the account by checking location C UserData For Restrict backed up files to primary storage location upgrades from versions prior to 12 0 setup creates storage locations based on account information found in the existing database Upgraded accounts will be restricted to the primary storage location for compatibility with the older software After an upgrade review the account properties to make any desired adjustments to the default settings Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 19 RYN Wo OVA STO R lt lt WWW NOVASTOR COM The Quota Tab Acer Notebook Properties x General Quota Settings Quotas allow you to control how much disk space an account consumes with data This window allows you to configure quota settings that apply to this account only Use the group quota settings for this account Do not apply any quota settings for this account Use custom quota settings for this account B Fi ao am Da Curent account disk usage Account quota size 20480 Megabytes Hear guota va Po E Report warning zji eP g Tesi Please note you are currently near your disk hint quote limiit
75. ensing Active Users Server active requests Trequests running _Reguest Account Na IP Address gres Keep in mind that this mi Backup fileserver 207212180 OF 02 56 08 screen will only display the accounts that were connected to the server when you started the configuration manager lf an account connects while this screen is open it has to be refreshed or close and re open the configuration manager Refresh Remove Properties Cancel Apply Help The purpose of this tab is to determine the cause of any system slowdowns or other performance issues and to get a quick look at the current server status If for example a customer reports that Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 37 RN WO OVA STO R C WWW NOVASTOR COM a backup is going very slowly you will be able to open Storage Server Configuration Manager and then open the Active Users tab and you will be able to see what processes were running at the time the user reported the issue In this screen you can determine the Account Name and IP Address of the users who were using the Storage Server before the Storage Server Configuration Manager was launched You can also see the type of request the user made backup or restore for example how much time has elapsed since the process started and the percent of progress the user s request has made in completing the request Installing NovaBACKUP xSP Remote Ma
76. er web site Upgrading from a previous version ina Commerce Remember to install the IIS 6 metabase compatibility pack when using server 2008 To upgrade from a previous version of Commerce Server please follow these steps 1 Copy the web config and license agreement files from the existing installation You may need these later Also make sure you record the name of your existing database 2 Uninstall Commerce Server see the Uninstalling section in this document if you are unsure of how to do this 3 Verify that the old Commerce Server installation folder has been deleted if not delete it manually 4 Install the new Commerce Server using the directions in this document Specify your existing database in order to migrate it to the new Commerce Server 5 Reinstate your existing license agreement if desired Copy any desired configuration settings from your old web config file to the new one Installing Commerce Server Run CSS_setup exe from an account with administrator privileges to start the installation process It is recommended to run the file from a local device rather than from a network resource to insure that the installer is available should the system need to be restarted Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 72 RIN Wo OVA STO R lt gt WWW NOVASTOR COM The first screen Backup Storage Commerce Server Download Installer will appear In order to install this a
77. eseeseeeeessaaseceeesseaeeeeesseaeeesessaaeeeeesssaeeeees 130 A word on the simple view MOE ccseeeccceceseeeeeeeecaeeeceeeeeaeeeceeeeseaueeeeseseeeeeeessaaeueeeessaaeeeeessaaeeeeesssaseeees 132 Web Ba ased FON sssrinin EERE ERRE EEE EEEE ER TEE 133 Installing Web Based Restore cccccccccseescceeceaeeeeeeeesaeeeeeeeesaaeeeeeeesaeseceeeeseeesceeesseaseeeeesseaseeeeessaaeeeeeessaeeeeees 134 Customer Use of Web Based Restore ccccccsceseccccceeeeseeeseeceeeeeeeseeeeeceeeeesseaeasseeeeeeessaeeseeeeeeesssaaaeeeeeeess 135 APPEND aee a E E A E E 136 NovaBACKUP XSP Remote SCUINGS aonne anne EOE TE 136 COMamOnly Sed TNS ee N E E E 138 CONCING FECR UDOT ineno E E E EE E E 139 Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 2 RN Wo OVA STO R C WWW NOVASTOR COM About NovaBACKUP xSP NovaBACKUP xSP is a complete data protection system NovaBACKUP xSP allows you to provide your clients with automatic local and offsite backup plus image based local disaster recovery through a single simple SaaS interface that can be customized and rebranded e NovaBACKUP xSP comes with rebranded interface central management functions and comprehensive automation requiring little administrative effort e NovaBACKUP xSP allows your customers to manage local backups offsite backups and disaster recovery images from the same interface e NovaBACKUP xSP is device and location independent e An innovative seed licensing program hel
78. ess the Cancel button to cancel installation Customizing the installation The Custom Setup screen will open The option to install the web site will not be presented if IIS is not running on the system You can choose to disable web site installation if you intend to install it later on another system in which case the installer will only initialize the Commerce Server database Use the Browse button to select a different location than the default location to install the Commerce Server if you want to do this Press the Disk Usage button to view the available disk space Press the Next button when you are satisfied with the selected storage location Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 74 RN WE OVA STO R lt lt WWW NOVASTOR COM iz Backup Storage Commerce Server Setup olx Custom Setup Select the way you want features to be installed Click the icons in the tree below to change the way features will be installed er i rce Serv This feature requires 68KB on your hard drive Ithas 2 of 2 Installing to the C Location C Program Files Backup Storage Commerce Server Browse drive is g recommended Reset Disk Usage Back Cancel i Backup Storage Commerce Server SQL Database Server Provider Select the server provider on which the database will be installed SQL Server Provider Microsoft SQL Server MySOL Server The NovaBACKUP xSP Commerce
79. failures Low disk space errors Set Default JY Licensing warnings errors Note For event logs to be written the EventLog service must be running on the server The errors that you select will be written to the Event Log when they occur When you have put a check mark in the box next to each system error you want added to the log clicking the Set default button will save these conditions You can also set Quota issues that can be saved in the Event log Send Administrative Alerts provides the same basic options as Event Logs or as the error conditions that exist in the Mail options menu Alerts differ from notifications because alerts are sent to the Event Log rather than to an E Mail address Licensing Tab The Licensing tab is used to get information about the Storage Server and to register or renew a license It also contains registration information The Registration information is provided to users when they request support or request further information about your company Entering a license or updating to a new license Clicking on the Licensing tab will open the licensing screen This screen provides the Storage Server Licensing information including current status and licensing mode and allows you to update the license if it s expired or entering a new license It also provides Support Information that you enter when you register the product Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 34
80. ght Network Microsoft SQL Server 2008 Microsoft SQL Server 2008 R2 Control Panel h Mozilla Thunderbird l NovaBACKUP Application Update Server Devices and Printers NovaBACKUP Storage Server a m Administrative Tools j E Backup Import Utility Configurat lanager kant e Help Knowledge Base a IE Redundant File Manager w Release Notes After you left click on Configuration Manager the NovaBACKUP xSP Storage Server Configuration Manager will open Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 16 RIN WE OVA STO R C WWW NOVASTOR COM Accounts This is the tab that is opened by default as shown below The primary function of this tab is to enable you to add remove or view the Properties of your client accounts that use this Storage Server for their backups Nova BACKUP Storage Server Configuration Manager Security Directories Storage 05 24 10 18 22 d 14 97G6 11 03 10 11 43 AEVEL Accounts management screen You can access the account properties and add or remove an account all on the same screen The Accounts Properties Screen shows the properties of the account you have selected and the Accounts Add Screen has not yet been populated with account information In addition you can create and manage Groups in this screen A typical account properties screen has three tabs General Quota and Settings Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual
81. h it is installed The NovaBACKUP xSP Storage Server Configuration Manager is able to perform certain management and monitoring tasks that cannot be performed by the Remote Manager Minimum Requirements Windows Server 2003 SP2 or 2008 NET 3 5 IIS Connectivity to one of the following Microsoft SQL 2005 SP2 Microsoft SQL 2008 MySQL 5 1 with MySQL ODBD 5 1 Connector and ASP net Installation To begin installation of Remote Manager double click on the setup exe file that is used to set up Remote Manager This file may be called RM_Setup exe The setup process will start and the first screen will appear Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 39 RIN WE OVA S TO R lt s WWW NOVASTOR COM ia NovaNet WEB Remote Manager Setup Welcome to the NovaNet WEB Remote Manager Setup Wizard The Setup Wizard will install NovaNet WEB Remote Manager on your computer Click Next to continue or Cancel to exit the Setup Wizard is NovaNet WEB Remote Manager Setup End User License Agreement Please read the following license agreement carefully All NovaNet WEB Remote Manager users must agree to the following terms and conditions before using this software Please read them carefully PERMITTED USES 1 NovaNet WEB Remote Manager is licensed for one machine only If you require additional copies a site license may be purchased from NovaStor Corporation USES NOT PERM
82. hat enables you to choose the NovaStor default graphics or to use graphics that you provide for many of the visual elements in the client application These graphics appear in a number of places Banner Left Bottom Left Icon Logo Long Banner Left Setup Header Setup Page Splash Screen Animated Bitmaps 1 4 Tray Green Tray Orange Tray Red All of the items in the template may be used Each element name is followed by a list of dimensions for the item For example Try Red uses a 24 x 24 icon You may use your own graphics for any of these elements by clicking Browse and selecting the Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 115 RN Wo OVA STO R C WWW NOVASTOR COM appropriate graphic When you download the element Builder will display the element on the Graphics screen To save your graphic settings press Insert and the Status tab will open Click Edit and then click another tab In this case click the Code Signature tab Code Signature The Code Signature is a statement that appears on the client software that identifies Code By If you don t change this setting NovaStor will be listed as the source of the code If you choose to use your company name the name you use must have an associated certificate issued by a certification authority Setup Setup is where much of the information required for the client to interface with the server is set up The top line is where you insert the static
83. he domain name is optional in the case above we ve used a period which means local instance to SQL Server The Username is the one used to log in to Windows and the Password is the password used to access Windows Once the three lines of data are completed press Next to open the IIS Web Application configuration screen ie NovaNet WEB Remote Manager IIS Web Application Select the IIS Web Server on which the virtual directory will be created IIS Web Server Daria epee led Virtual Directory Name RemoteManager Default values are IIS Application Pool RemoteManager sss veer the entered IIS App Pool Identity Network Service v installer lf your values are different IIS App Pool Domain or IIS settings are different from the defaults enter them in to the IIS Web Server screen IIS App Pool Username IIS App Pool Password iy NovaNet WEB Remote Manager SMTP Server Instance Enter the SMTP server instance on which emails will be sent SMTP Server 127 0 0 1 Send Errors From Email NovaNet WEB Remote Manager Error Handler lt noreply nc Send Errors To Email Send Errors With Subject A NovaNet WEB Remote Manager error on 0 has occurrec Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 44 RN WO OVA STO R C WWW NOVASTOR COM In the SMTP Server Instance screen the location of the SMTP Server and default message headers are shown In this ca
84. his screen will display iis Backup Storage Commerce Server Setup lolx Completed the Backup Storage Commerce Server Setup Wizard Click the Finish button to exit the Setup Wizard Back Gancel The installation process may take a few minutes Press the Finish button to dismiss the dialog and return to the starting point If you don t wish to install anything else click the Close button Uninstalling To remove the Commerce Server use the program removal facility of Windows Control Panel This removes the web site but leaves the database intact To verify that virtual directories have been removed please check IIS and if not manually remove the virtual directories Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 81 RN RO OVA STO R lt s WWW NOVASTOR COM The following table lists some issues that may arise during installation Problem Description Setup restarts the system but does not finish installation when the system comes back up Setup fails to install Windows Installer 4 5 Windows Powershell 1 0 or Microsoft SQL server 2008 Express Setup does not display the WebSite option in the Custom Setup dialog Your database server is not shown in the list of available database servers Setup is unable to authenticate with the database server Administrator authentication reports The specified credentials failed to authenticate The web browser is unable to connect to the
85. hnical Support Whether you contact us via the phone or via the Support Request Form we will promptly log your U S Hours of operation Support request and quickly assign your issue to the MON FRI appropriate support engineer The following sections 7am 5pm PST detail the life cycle of a support request and explain 1 805 579 6700 best practices our processes and your options as the Email support novastor com issue progresses Here are general recommendations for contacting us by phone e mail and website Knowledge base http Awww novastor com support Our support engineers or help desk operators will ask knowledgebase you a number of standard questions when troubleshooting your issue Please have the below listed information before contacting NovaStor Support We need this information to diagnose problems and quickly log your request Contact Information Name Company name Customer ID Ticket ID if you sent a prior request Telephone fax e mail or other contact details where you can be contacted if you have not provided this information earlier or you are contacting NovaStor first time Computing Environment Information e System specifications and operating system e Product name and version e Build number e System configuration Please describe your problem in an accurate and detailed manner so that our support Engineers can assist you in the shortest possible time Copyright NovaStor 2010 NovaBACKUP xSP Ins
86. ically transported to the location of the NovaBACKUP xSP Storage Server Say for example that you have a 20 GB backup set The initial transfer of 20 GB over the Internet could take hours to accomplish especially if the Internet connection is slow or the Backup Server Administrator limits the transfer speed for backups A staging folder a folder on one of your drives specifically created to hold the initial backup can be copied in a compressed and encrypted format onto an external hard drive or a few DVDs or possibly onto a 32GB flash drive This drive can be shipped or if the Storage Server is local driven to the Storage Server The initial backup set can then be transferred onto the Storage Server The devices or disks used to transfer the staged data can be returned to the client after the staged data is moved onto the Storage Server For a backup client with hundreds of gigabytes of data or more the amount of time saved by Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 125 RIN RC OVA STO R E WWW NOVASTOR COM staging data onto a transportable hard drive could be days Staging data is an excellent option To enable staging select the box to the left of Write the backup to the staging folder then browse to the drive where the staging file will be written Note that once the staged data is written onto the Storage Server subsequent backups will contain the changes to the data that occurred after the last
87. ifications Tab The Notifications tab is used for the following reasons e Enable or disable email notification to your backup accounts e Enable or disable event logging in the Windows event viewer e Setup administrative alerts being sent to your Administrative email address lf you enable any mail notification you will have to enter the specific mail settings In order to set the mail options you must first click in the Send mail notifications box on this tab and then click the Mail Options button This will open the E Mail Configuration Menu x General Error Conditions Quota The E Mail Configuration menu lt 7 The following addresses represent the e mail recipients for error requires the SMTP Server Address s messages E mail is delivered using SMTP only An SMTP From To and also allows you to send server must be specified along with valid From and To or Cc multiple copies You may also use a Secure Socket Layer SSL to send SMTP Server Address your messages The E Mail Configuration screen looks like this From Additionally you can select the Error Conditions that will trigger the sending of E Mail as shown on the next page lo separate multiple addresses with a semicolon oore Cc separate multiple addresses with a semicolon ee Friendly address names can be specified using the following Friendly Name lt email address com gt M Use SSL User Name
88. ill be used by the user when running data restore Setup Next you will be asked to enter information that you would like displayed in the about box for the product support You may choose to leave this empty if desired The next screen provides information about the Data Restore process that you ve configured Press Prepare account data now And the process of creating data restore media will begin You may of course cancel the setup by pressing Cancel You may also press the Back button to make changes to the data restore setup Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 24 RN Wo OVA STO R C WWW NOVASTOR COM Deleting an account In addition to adding and modifying accounts you can remove an account from the system by selecting the account in the list then pressing the Remove button A confirmation dialog will prompt you for additional instructions as shown below Confirm Remove Account from the Backup Server fou can also remove the account wm Please confirm that you would like to delete this account data and logs Account adam M Delete the account s log files Cw orks T2 O Novabet weE BServersSOUAL Sadam M Delete the account s duplicate account profile Cork 2 O Novale weE BAS ener Sadam apt Database Options Cancel The default action is to remove all data associated with the account from disk storage and mark the account as deleted in the database You can alter the action b
89. ing upon which version of SQL Server you are using the selection options are different In SQL Server 2008 select Edit Top 200 Rows for SQL Server 2003 select opentable A table showing the stored settings for Application Update will be displayed The table shown here includes settings for one update client Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 109 RN Ro OVA STO R lt s WWW NOVASTOR COM Ta Microsoft SQL Server Management Studio x File Edit View Debug Query Designer Tools Window Community Help LU New Query Ly D BF i Da Change Typey fab a wa 238 O620HM eatonUpdat ae x Applicatio Uri LaunchIn Comman Company Company Produ N MajorVer MinorVer BuildNum Connect 3 b 1 4 43 133 138 company f Company companyb 11 1 16 Qry Query1 dtq a 3 WG SQLEXPRESS SQL Server 10 50 1600 WIN 2J MULI NULL NULL NULL NULL NULL NULL NULL NULL NULL E2 Databases 5 Identity a a System Databases 3 J ApplicationUpdate a Database Diagrams j a Tables 5 Query Designer a a System Tables dbo ApplicationUpdate Distinct Val No 3 a Views a Synonyms Output All C No a a Programmability 4 Ga Service Broker SQL Comme Script for a Storage Top Specific Yes a Ga Security a LJ BackupServer a L BackupStorageCommerceServer 3 RemoteManager Security a Server Object Replication a Management Identity 4 w 1
90. ings the admin has added if any server side as a remote setting for the client to pick up This is accomplished by sending the client a file called ClientSettings ini when the client requests it The convention has been to include a settings section with settings to follow using the typical ini file format lt label gt lt value gt Start NovaBACKUP Storage Server Configuration Manager go to Accounts tab and click on a Group Policy Settings Select Everyone Group and click on Properties then go to Settings Tab and Click on NEW Values 0 1 Values variable SpecifyCredentials ServerPort PurgeOldFiles NumRetries SaveFullBackup RetryW aitSeconds UsePatching PurgeFileLength WaitOnLockedFiles LowDiskSize CopyFile ToWork PatchSpeed SpecifySecretKey CompressionSpeead SendDeletedFiles MaxMBCopy SecretBlockBackup MaxPatchWindow TLS MinPatchWindow ESW means ForceDESEncryption EncryptionT ype ForceUsePasswordForkey BandwidthValue ForceSetSecretKey ThrottleValue BandwidthLimited Values 0 1 PrintLog Maps to same MailSendAfterBackup Maps to EmailLog Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 136 RN AW OVASTOR WWW NOVASTOR COM Z Values variable LogOption Maps to LogNotifyOpt PrintOption Maps to LogWriteOpt Values 0 1 MailSMTPAuth Maps to SMTPAuth UseSSL Maps to same Values variable Mai
91. inimum System Requirements ccceeeeeeccececceeeeeseeeceeeeeeeeseeeeceeeeeesseeseeeeeeeeesseeeeseeeeeeeesseaeaeeeeeeeessssaaseeeeeeees 8 S AO a A E A E E E A E 8 NovaBACKUP xSP Storage Server Configuration Manager cccccsececeeeteneeeseeteeeeeens 15 Starting Up the Configuration Manager ccccccssesseeccceececeeeeeeececeeeeeeaeeeeeceeeeeeseaeeseeeeeeeesssseaaeeeeeeeessaaaeeeeeeees 15 AOC 6 U 9 See oe ene enor en ni eT a ee Oe ne en ee ee ee oe ee ee 17 ECU o E E E E A E A E eis snuee nes AAO E E T A E 27 CUM EE o AAI AE EA A E A E E A TE A DE E E A 28 A word about the master decryption key cccccceccccceseccecceseeeeceeeeeeceeeceeseeeeceeeeaeeeeseuseeessaaeeeeseaeeeeseaeeeessaees 29 Installing NovaBACKUP xSP Remote Manager c cccccseeeeseeeeeeeeeneeeeseeeseeeeseeeaeeeesaes 38 NovaBACKUP xSP Remote Manager ccccccseccceeeeceeeeceeeeseeeeseeseseueeseseseueeseeeesseeeseeees 47 Remote Manager ACS Configuration Utility 0nnaannannoannnannnnnnnnnnnnnnnnrnnrnnnrnnrrnnrrsnrrnnrrerrneni Creating New Accounts Modifying Existing Accounts Remote Manager ACSConfig exe 0cccccseeeeeees Starting Remote Manager Account Creation Settings ccccccccccsssssecceeeeeeeaeeseeeeeeeeeseaeeseueeeeeeeseaaaaeeeeeeeeeseaas Commerce Server Installation ANd UPQrade cccccceccceceeeeeeeeeeeeeeeeeeeeteeeseaeessneeseneeeas 71 SV Stet re CUI Ra NS E AE A E IE TE A E E E E E
92. instruct the Storage Server s to perform certain functions in ways that you program The Remote Manager enables you to select set up add or remove Storage Servers The Remote Manager is also the web management gateway for most of the NovaBACKUP xSP Server and client settings Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 47 RN Wo OVA STO R C WWW NOVASTOR COM Remote Manager can be installed on the same machine hosting the Storage Server Alternatively the Remote Management Service which communicates to the Storage Server can be installed on the Storage Server and the web application service portion of Remote Manager can be installed onto a separate web server Predefined settings and default values Predefined values for Account Creation Settings are stored in the AccountCreationSettings config file The default location for this config file is C Program Files NovaNet WEB Remote Manager Server AccountCreationSettings config The file can be opened in Notepad WordPad or Word can also be used but formatting must be turned off A GUI will be opened allowing you to edit the AccountCreationSettings config file via a utility located in Start gt All Programs gt NovaNET WEB Remote Manager gt Remote Manager ACS Config exe Starting the NovaBACKUP xSP Remote Manager Like many of the features of NovaBACKUP xSP there are often multiple ways to get the same result For example launching Remote Manager can be done in a
93. ion point your browser to this address http localhost oackup storage commerce server Administration Home aspx Alternately you can use the Administration shortcut that was installed in the Windows start menu under Backup Storage Commerce Server You should now be viewing the Commerce Server login page The initial user name and password is admin For the security conscious we recommend that you should change this as soon as possible NovaBACKUP xSP Commerce Server Home Account Catalog General PaymentMethods Paypal Newsletter Reports Advanced Content Database EO eE_O0O77 The NovaBACKUP xSP The NovaBACKUP xSP Commerce Server is Commerce Server is designed designed to allow you to deliver backup services to allow you to deliver backup marketing materials newsletters and additional services marketing materials benefits to the user The Commerce Server enables newsletters and additional you to configure and offer services to clients The benefits to the user Commerce Server is run as a web application and interacts with the SQL database storing the Commerce Server data Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 83 Ta Wo OVA STO R C WWW NOVASTOR COM The Commerce Server is launched from the Start menu When the Start menu opens keep the mouse on top of All Programs until the screen expands Next click on Backup Storage Commerce Server to expand the menu as shown here gt Windows Media Pl
94. ionUpdate Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 105 RIN WE OVA STO R C WWW NOVASTOR COM Once the above fields have been filled in pressing next will load the IIS Web Application screen The IIS Web Application seen here will open rs NovaBACKUP Application Update Server IIS Web Application Select the IIS Web Server on which the virtual directory will be created IIS Web Server Virtual Directory Name application_update IIS Application Pool application update ss IIS App Pool Identity Network Service IIS App Pool Domain SS IIS App Pool Username IIS App Pool Password P The fields will be automatically populated when this screen is opened Always use the default website setting for the IIS Server Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 106 A NOVASTOR WWW NOVASTOR COM ie NovaBACKUP Application Update Server Setup Ready to install NovaBACKUP Application Update Server Click Install to begin the installation Click Back to review or change any of your installation settings Click Cancel to exit the wizard Click on Install and the application will begin installing It may take a few minutes for the application to install While the installation is proceeding you will see a progress screen i NovaBACKUP Application Update Server Setup Installing NovaBACKUP Application Update Server Cay Please wait while the Setup Wizard installs NovaBACK
95. ired E Mail Subject This is the subject of the E Mail that is sent to an administrator when a trial subscription ends The following variables may be used here userName password Y firstName lastName productName planName Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 99 RN Wo OVA STO R C WWW NOVASTOR COM e Evaluation Expired E Mail Body This is the body of the E Mail that is sent to an administrator when a trial subscription ends The following variables may be used here userName password firstName lastName productName planName e End User Evaluation Expired E Mail Subject This is the subject of the E Mail that is sent to an end user when a trial subscription ends The following variables may be used here userName password firstName lastName productName planName e End User Evaluation Expired Body HTML This is the body of the E Mail that is sent to an end user when a trial subscription ends The following variables may be used here YouserName password firstName lastName productName planName Content e AjaxContro Toolkit z lana 4 e App Browsers eee a App Browsers AjaxControlToolkit Delete Rename e App GlobalResources Delete Rename G App_B Delete _Rename Are ROOM t i Delete Rename Views o Delete Rename Accc ea S Delete Rename Devi Delete Rename o t _Rename Hor Delete Rename Shai Sub DAE ana Delete Rename o Administration ZE E
96. l Directory Name The name of the Commerce Server s virtual directory within the web site For example if the web site address is www mycompany com and the virtual directory name is set to CommerceServer then the Commerce Server s web address will be www mycompany com CommerceServer e IIS Application Pool A unique name for the IIS application pool which will be created by the installer e IIS App Pool Identity The identity used by the application pool Values can be Network Service Local Service Local System or the name of the user account for a custom identity You can accept the default values or provide new ones if the defaults don t meet your needs Refer to your web site administrator if you are unsure of what to enter Finalizing the installation Setup now has all the information it needs to complete the installation and displays the Ready to Install dialog box giving you the option to Install cancel or Go Back to review the settings Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 80 RN Wo OVA STO R lt s WWW NOVASTOR COM T Backup Storage Commerce Server Setup O x Ready to install Backup Storage Commerce Server S Click Install to begin the installation Click Back to review or change any of your installation settings Click Cancel to exit the wizard Click the Install button to install the Commerce Server files Setup will display a progress dialog When installation is completed t
97. l My s O Cy Backup all music Email Pictures O S Backup all Outlook Email Wy Backup all pictures and files images xSP device 0 Backup Wizard Restore Wizard ad Create a job to backup e Create a job to restore lt your data your data Copy Wizard Run Job _ Update Virus Scanner a Last Update 7 29 2010 QO Run a job now _4 Open Job A Open previously saved job Switch to Simple View Ta A OVASTOR WWW NOVASTOR COM When Online Storage is selected you will have the choice of defining a new online storage device or reviewing the settings of your current online storage device Running an online backup The backup client application features very useful Help files and the program is already very intuitive to use Most questions about using and running the client application can be answered by the help files For the purpose of demonstrating an easy first backup task we ll be backing up My Documents to the xSP server In this example we ve clicked the My Documents and the Music files on the Home screen When selected the backup client will copy the contents of the user s Document directory and will also copy the default Music directory Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 130 we AW OVASTOR C WWW NOVASTOR COM ng O ae led e i lt Internal Online Backup Home Copy Backup Restore Logs Schedule Device Delete Status Smart Select
98. lServer MailUsername MailPassword Maps to SMTPHost Maps to EmailUserName Maps to EmailPasswora MailFrom Maps to EmailSender MailSendTo Maps to EmailSendTo MailSubject Maps to EmailSubject MailTimeout Maps to Timeout MailRetries MailCCTo MailSenderName Maps to Retries Maps to EmailSendCC MailSMTPPort Maps to SMTPPort Maps to EmailSenderName Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 137 RN Wo OVA STO R C WWW NOVASTOR COM Commonly used Terms Apf file Every backup account will have a cache apf file which is a special file that acts as a connector between the backupserver SQL database and the configuration manager It stores all sorts of information used to retrieve account information from the database during backups and restore Backup Server Service This is the background windows service that is installed with your Storage Server This service turns the backup server on and off Cache We use this term to describe folders that store temporary files Temp folders store data required for FastBIT restore jobs and file synchronicity to work Client Service This is the main background windows service that runs the client and enables the scheduler to run while a client is logged off their machine Data directory This is another name for the folder where an account s data is actually getting backed up to
99. ller wizard After a few seconds the NovaBACKUP xSP Storage Server Wizard will open Click next and the License Agreement screen opens ie NovaBACKUP Storage Server Setup Welcome to the NovaBACKUP Storage Server Setup Wizard The Setup Wizard allows you to change the way NovaBACKUP Storage Server features are installed on your computer or to remove it from your computer Click Next to continue or Cancel to exit the Setup Wizard Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 8 RIN WE OVA S TO R C WWW NOVASTOR COM lf you accept the terms of the license click inside the box next to I accept the terms in the License Agreement a NovaBACKUP Storage Server Setup End User License Agreement Please read the following license agreement carefully COMPUTER PROGRAM END USER LICENSE AGREEMENT BETWEEN 4 NOVASTOR CORP LICENSOR AND LICENSEE NovaBACKUP TM Storage Server THE SOFTWARE IS THE COPYRIGHTED WORK OF NOVASTOR CORP LICENSOR USE OF THE SOFTWARE IS GOVERNED BY THE TERMS AND CONDITIONS OF THIS COMPUTER PROGRAM END USER LICENSE AGREEMENT AGREEMENT PLEASE REVIEW THIS AGREEMENT CAREFULLY YOUR CLICK ON THE APPROVED AND ACCEPTED ICON AT THE END OF THIS AGREEMENT AND YOUR USE OF THIS SOFTWARE SIGNIFIES THAT YOU HAVE READ THIS AGREEMENT AND HAVE ACCECTDMATTIICT Y ACNEVEN TA ACCENT TTC Penne ANN Click next to move to the next installation step The Custo
100. m Setup screen opens In this screen the default location for the data files is shown You can also select a MEARE RSRNSRENT different location by clickin g The disk space required for the installation of the selected features on Browse and selecting an i NovaBACKUP Storage Server Setup alternate location Highlighted volumes do not have enough disk space available for selected features You can either remove some files from the highlighted volumes install fewer features or select lf you are unsure of the icon deaa ies amount of space available on ee Volume ik Size vale Required Usage will open the following C 465GB 346GB 57MB screen D 75GB 43GB OKB SE 76GB 4208MB OKB SF 77GB 16GB OKB Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 9 RIN C OVASTOR C WWW NOVASTOR COM Click OK to return to the Setup screen ies NovaBACKUP Storage Server Setup Custom Setup Select the way you want features to be installed NovaStor recommends that you use the C drive for the SQL databases associated with NovaBACKUP_ xSP Once you have selected the target drive or if you choose to go with the defaults press Next and you will advance to the Service Account screen Click the icons in the tree below to change the way features will be installed EMi NovaBACKUP Storage Server NovaBACKUP Storage Server Database This feature requires 31MB on your hard drive Locatio
101. m which the backed up file was originally copied Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 6 Ta WC OVASTOR C WWW NOVASTOR COM Installing NovaBACKUP xSP Storage Server 1 account s and 1 computer s are configured A SQL database is central to the structure of the Storage Server A properly working SQL database server is therefore required to install and operate NovaBACKUP xSP Itis essential that the NovaBACKUP xSP SQL databases are regularly backed up in order to ensure rapid recovery in the event of a system or data failure The database server is the most significant part of scaling a NovaBACKUP xSP Storage Server installation Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 7 RN lt q OVASTOR C WWW NOVASTOR COM Minimum System Requirements The minimum requirements are listed below e Microsoft Windows 2003 Standard Enterprise SP2 32 or 64 bit or Microsoft Windows 2008 Standard Enterprise SP1 82 or 64 bit Connectivity to one of the following Microsoft SQL 205 SP2 Microsoft SQL 2008 NET 3 5 Framework Internet Explorer 7 0 or higher You can download and install the free version of Microsoft SQL called SQL Express and that will support you until you reach 35 50 users Remember that the free version has a hard memory limit of 4 GB We recommend the full version of SQL for this reason Installation To start installation click or run the Setup xSP exe to begin the insta
102. n C Program Files x86 NovaBACKUP Storage Server Browse Reset Disk Usage Bak Net Cancel If you are performing an Upgrade you do not need to re install the database portion unless you want to install a dummy database If you do this you must edit your backup server ini to the correct database after install before the backup server connects to the original database Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 10 RIN Wo OVA STO R lt s WWW NOVASTOR COM The screen shown here displays the four service options in the dropdown list The default Local System is shown highlighted If you choose not to use NovaBACKUP xSP Storage Server as a local system device you will be prompted for a Service Domain Service Username and Service Password jay NovaBACKUP Storage Server Service Account Specify the account to use for the backup server service Local System Local Service Service Domain Local System Service Username Service Password Options for this screen Local System The built in Local System user account has a high level of access privileges it is part of the Administrators group Network Service The built in Network Service user account has fewer access privileges on the system than the Local System user account but the Network Service user account is still able to interact throughout the network with the credentials of the
103. nager Eix Installing NovaNet WEB Remote Manager Please wait while the Setup Wizard installs NovaNet WEB Remote Manager Copying new files The NovaBACKUP xSP Remote Manager is designed to enable you to manage the NovaBACKUP xSP Storage Server s using a web interface Not all management functions can be performed because some of the management tasks require that they be done directly on the server The Remote Manager also exposes a web service through which yu can programmatically manage your storage Server s Operation of the Remote Manager is explored in the next module Remote Manager can be installed on the same machine as the one onto which the Storage Server is installed or you can install the Storage Server Remote Management Service on the Storage Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 38 RN Wo OVA STO R C WWW NOVASTOR COM Server and install the web application service portion on a separate web server The Storage Server Remote Management Service will allow communication between the Storage Server and the Remote Manager The Remote Manager enables you to perform certain functions that the NovaBACKUP xSP Configuration Manager is unable to perform The main difference between the two modules is the ability of Remote Manager to select configure and modify multiple Storage Servers while the NovaBACKUP xSP Storage Server Configuration Manager can only configure the Storage Server onto whic
104. ng screen This screen provides the Backup Server Licensing information including current status and licensing mode and allows you to update the license if it s expired and also provides Support Information In the screen shown here the license has expired tcp 192 168 2 30 2003 Server Accounts General Security Directories Logging Notifications Licensing Backup server licensing e Server licensing Is tracked on a per computer bases or on a time basis Server version 11 1 12 0 Seral number 000000001 Current licensing mode Fer Time Next Timeout License Expired Usage Identification 0 License Identification Number OKYRKXZP1C5S5F2J1 7ULG3 T 1Q2Z8BEFLOZYYGGR 3 Support information When a new valid license is entered the Activate License button is no longer grayed out if a valid license is used A valid license can be cut and pasted into the license key area As shown here Activate License is no longer grayed out and can be clicked to apply the license Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 68 RIN Wo OVA S TO R C WWW NOVASTOR COM Backup server licensing e Server licensing Is tracked on a per computer bases or on a time basis Server version 11 1 17 0 Serial number 000000001 Current licensing mode Fer Time Next Timeout License Expired Usage Identification 0 License Identification Number O5NGP9GOKHYE5Q1C4GA5L1POBS5FD1VL2GME Activate license cunnart inform
105. nistrator can recover my data lf network bandwidth is a problem perhaps the client has a slow connection and doesn t want to slow down the company s available bandwidth by running partial backups you can select Limit network bandwidth to and select the maximum bandwidth for communicating with the NovaBACKUP xSP Backup Server The NovaBACKUP xSP client is configured to very quickly communicate over the Internet to a Storage Server When a client connects to the Storage Server changed files are encrypted and the encrypted data is sent over the Internet to the Storage Server The process of encrypting the data takes CPU cycles the more data to be transmitted to the Storage Server or the more operations that the client is also running the more is the likelihood that the client computer will Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 124 RIN Ro OVA STO R lt s WWW NOVASTOR COM seem to be working more slowly than it was before the backup was started In order to reduce the effect of the backup processes on the overall available processing power of the computer you may want to slide the CPU Utilization slider to the left of Faster Backup If the slider is all the way to the left backup will be slowed considerably while the CPU gives more clock cycles to the processes being run on the client machine Effectively balancing between faster backup and somewhat reduced performance or slower backup but faster system speed ma
106. nization may already have settings allowing external requests configuring the server to accept and process logins from customers may be a relatively simple task for some IT personnel Your system administrator should be able to configure your settings to allow remote access from your customers Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 122 RIN Wo OVA STO R C WWW NOVASTOR COM To test the connection to the backup server press Test Connection If you haven t already entered the name for one of the customers or if the customer hasn t already entered the name assigned by your company you will be asked to enter a name Enter Correct Credentials The credentials are incorrect or have been changed Please enter new values to try connecting eeu Cancel Usermame po Password po Retype Password lf a valid username and password are entered and the password entered a second time the test will complete successfully The username and password s will be placed in the device configuration screen Security The Security tab allows you to modify or review the encryption settings for the backup data to be sent to the server NovaBACKUP m necessary xSP and the client use 128 bit AES encryption The default to modify the encryption keyword is the login password for each user Using the Device Name login password may make it easier for a client to remember the encryption code word should a problem ari
107. odify existing documentation or provide your own and it allows you to pre configure the settings required to reach your Storage Server Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 5 RN Wo OVA STO R C WWW NOVASTOR COM Depending on your NovaBACKUP xSP subscription you may be able to design and distribute multiple different versions of the Client application which are targeted to specific groups of users Additionally NovaStor offers packages that will allow your business to be on its approved list of online backup providers that is included in the commercial versions of NovaBACKUP Client Module In this section we will run through some of the steps required to install and initially configure the NovaBACKUP xSP Client software the version of NovaBACKUP that was built for you based on the settings you selected in Builder This module provides simple instructions for selecting a backup target and running a first backup Web Based Restore is a two part solution The first part is a module that is installed on the Storage Server and that allows a user to log in and access files that were backed up by the user On the user side the user logs in to a special directory on the server The first time the user logs in a small piece of software must be installed The benefit of Web Based Restore is that it enables the user to access and recover files without being required to use the Client software or to restore to the directory fro
108. omhor that if 3 neor inne inin the cammoaonrce conor throjirch a roncric woh Aroweer oytornal tr the harknn cliont caonsireac that rin vant hove an annranriato FIr Ia ho mare availahie fnr remember thal if a user logs into the commerce server through a generic web browser externa to the backup cient services that do not have an appropriate filter will be made available ror Enabled SKU Description Basic Company Company Biber _ mor Is Activates Advanced Filter Total Retail Retail Filter Full Name Short Name Name Version Version Eval Account Filter M Price Price True 1 eiii False True True True ae Edit Copy Delete True 2 5MB for 5 False False True True kmh Edit Copy Delete T 10MB for 10 False False True True ras 10 10 10 Edit Copy Delete True 4 15MBfor 15 False False True True n e NG Edit Copy Delete et Gs o Create e Enabled If this is set to true it means the product is visible to clients connected to your Server e SKU This is the internal SKU for your product This number is what the Catalog is sorted by This number will not be displayed to the customer e Description This is the description of the offer product as it appears to the customer e Basic Filter f set to true whether or not this product will appear is based on the next 6 entries e Company Full Name This product will only appear to customers using a client that matches this Company Full Name This can be left blank so that
109. on the Internet or on a local Intranet Server Name or IP 192 168 2 30 Address Backup server authentication Use these settings to configure the username and password 6s for your account on the backup server Specify credentials for authentication Username Password Re enter Password Use my current Windows login credentials lt 7 To test the connection username and login information aren t required If you haven t entered this information in the Configure Device Account tab you will be asked for it when you test the connection The Account tab also provides a default configuration name This information is used when scheduling online backups it will be the name of the online device that is selected from within the client application Your client may use the login name and password that you define or may use Windows login credentials In order to use the login credentials this option must be selected and you must enable the use of login credentials when the user account is created Enabling the client to use the static IP address of your NovaBACKUP xSP server may be somewhat problematic This is because there may be firewall or other settings in your router that may refuse the connection request you may not have your router set to forward requests for port 308 to the NovaBACKUP xSP server your server may block requests sent to the port or for other reasons Conversely your orga
110. onditions it will only be applied to the first filter whose conditions it meets Custom Fields Custom Fields Currently only EE ETE the language custom field is supported CleverReach URL This is the Create URL generated by the XML Interface in CleverReach Reports Tab This tab allows you to run reports to view user registrations and invoices Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 95 RN Wo OVA STO R lt lt WWW NOVASTOR COM Action Name Description Last Exported Run Export New User Registrations Dispalys alist of user registrations 7 20 2010 5 24 47 AM Run Export New Invoices Displays a list of user invoices e Export New If this link is clicked it will allow you to download a CSV file that contains all the entries for this report e Run On the screen that this link takes you to you can configure which columns will be included in the generated report Advanced Tab The Advanced Tab allows you to configure how E Mail will be sent from the Commerce Server In the subject line and body E Mail sections below it is possible to use the following variables userName password firstName lastName productName planName This is displayed on the next page Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 96 DIG OVASTOR C WWW NOVASTOR COM User firstName lastName has User firstName tlastName has signed up as tuserName with a plan tplanName Copyright No
111. ou must log in to Builder to download the file When you have received the file its a good idea to install the application on a local system and test it before distributing it to clients If changes must be made you can reopen the NovaStor Product Builder and edit your file to reflect the changes Once your application is ready to distribute it may be distributed to your customer on optical media flash drives or by E Mail over the Internet NovaBACKUP xSP Client Module Backup Software Recent Jobs z __ My Documents Music 8 18 2010 4 28 20 PM T Al of My Documents O chy Backup all music files 8 13 2010 6 35 09 AM 8 4 2010 10 22 24 AM Email Pictures nae h Backup all Outlook Email Backup all pictures and 7 29 2010 8 04 28 PM OL ae O oo Backup gt xSP device 0 Wizards Backup Wizard Restore Wizard a Create a job to backup lt y Create a job to restore lt your data your data Copy Wizard A Create a job to copy your data Online Storage your online Utilities Run Job Update Virus Scanner O Run a job now a Last Update 7 29 2010 _q Open Job A Open previously saved job Tuoaveios C The NovaBACKUP xSP Client Module which you created using NovaBACKUP Builder is a full backup application It is built around a NovaBACKUP core customized with your settings Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 119 RYN Wo OVA STO R lt lt WWW NOVASTOR C
112. p to which this account can be assigned When an account name is entered a password is not required A password can be added after the account is created Accounts can be created with multiple licenses It is possible therefore for a license to allow multiple computers to back up to the Storage Server The number of computers is set up in this screen It is also possible that an account will support more than one computer but that the Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 18 RYN Ro OVA STO R lt lt WWW NOVASTOR COM account can be set up to only allow one machine to access it at a time rather than one or more simultaneously The Allow separate computers to backup to this account check box will enable multiple computers on the account to simultaneously access the Storage Server The primary storage location specifies where the backup server will cache certain account information The storage location is selected from a list of location specified on the Storage tab which will be discussed more in a later section In addition to account information this is also where an account data folder will be created which serves as a repository for files that are backed up by the client that holds the account By default the data folder name is the same as the account name You can change the data folder name to suit your own needs but it must be unique across all account As the client backs up files they are stor
113. pany Short Name Product Name Major Version Minorversion Build Number L is Eval Language English Logoff and view Create a new product The Create a new product button takes you to a screen that allows you to customize the entries available for purchase for your customers Sneak Peak URL Builder The purpose of the Sneak Peak URL Builder emulates the URL that a client would send to the Commerce Server This allows you to preview what products would be returned to a customer who is viewing your Commerce Server with a particular client type as configured below Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 86 RN Wo OVA STO R C WWW NOVASTOR COM e Device Type Currently this field must always be set to 1656 e Device Name This will set the Device Name that is being passed to the Commerce Server by the emulator e Company Full Name This will set the Company Full Name that is being passed to the Commerce Server by the emulator For default NovaBackup installations this is set to Novastor e Company Short Name This will set the Company Short Name that is being passed to the Commerce Server by the emulator For default NovaBackup installations this is set to Novastor e Major Version This will set the Major Version that is being passed to the Commerce Server by the emulator The Major Version is the number which appears before the period in the version number 10 0 11 0 etc e
114. plication_update IIS Application Pool application_update IIS App Pool Identity Network Service v IIS App Pool Domain IIS App Pool Username IIS App Pool Password The NovaBACKUP xSP Application Update Server is designed to provide automatic updates or upgrades to your customers It allows you to create custom upgrades for specific clients or client groups and will enable those customers in those groups to download updates upgrades by clicking Check for Updates in the Help screen within their client software If no updates are available the client screen will display a box indicating that the program is up to date Clients with specified Company and Product Names and Version information will be able to detect and download new updates when a the update information is added to the Application Update Server database and b the client application is configured to contact the Application Update Server Installing the NovaBACKUP xSP Application Update Server The Application Update Server is not automatically installed when NovaBACKUP xSP Storage Server is installed The Application Update Server has the following minimum requirements Windows Server 2003 or 2008 NET 3 5 SP1 IIS Microsoft Visual C 2005 SP1 Redistributable Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 102 a Wo OVA STO R lt s WWW NOVASTOR COM e Microsoft Visual C 2008 SP1 Redistributable e Connectivity to a Microsoft SQL 2005
115. pplication you must first install these components Microsoft WET Framework 3 5 Service Pack 1 Installed Windows Installer 4 5 for Windows Server 2008 x86 Checkboxes indicate which components will be installed on your system If any of the items such as SQL Server are already installed on your server you do not need to add these to the list You can use the installer to install only Microsoft SQL Server Express by checking everything except Backup Storage Commerce Server Alternately if you wish you can install SQL Server from another source Please see Microsoft s documentation for installation instructions A system restart may be required after certain components are installed If the installer does not automatically restart restart it manually by running CSS_ setup exe again Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 73 Novastar WWW NOVASTOR COM The installation of the Commerce Server starts with the welcome dialog will open lolx is Backup Storage Commerce Server Setup Welcome to the Backup Storage Commerce Server Setup Wizard The Setup Wizard will install Backup Storage Commerce Server on your computer Click Next to continue or Cancel to exit the Setup Wizard Click on the Next button to continue the installation process The next dialog you see is the End User License Agreement Check the checkbox and click next if you accept the terms of the agreement otherwise pr
116. prospective customers are not filtered out e Company Short Name This product will only appear to customers using a client that matches this Company Short Name This can be left blank so that prospective customers are not filtered out e Product Name This allows you to offer special offers to customers based on the product they are using This product will only appear to customers using a product that matches this name e Major Version This product will only appear to customers using a client that matches this Major Version This can be left blank so that prospective customers are not filtered out e Minor Version This product will only appear to customers using a client that matches this Minor Version This can be left blank so that prospective customers are not filtered out Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 88 RN Wo OVA STO R C WWW NOVASTOR COM e Is Eval If checked this product will only appear to customers using an Evaluation Trial client If unchecked it will not show up to those clients in Evaluation mode e Activates Account By default this should be set to True If set to False if a customer signs up for this account type they will not be automatically added to the Storage Server e Advanced Filter If set to True the basic filter settings will be ignored and the advanced filter used instead This filter uses JavaScript syntax It is recommended to use the Sneak Peak URL Builder on the home ta
117. ps you gain new customers and reduce your customer acquisition cost e Simple licensing eliminates additional costs for SQL Exchange agents etc e Web based restore allows your clients to access their data anywhere they have an Internet connection e NovaBACKUP xSP s Commerce server included with NovaBACKUP xSP simplifies and automates the creation of accounts eases the sign up of new users and allows you to track the payment and usage of customers NovaBACKUP xSP also allows you to generate status messages when a customers backup is at or near quota Automated E Mail messages to customers can be set up for greeting on signup and for reminders about trials expiring and can be set up for other events e NovaBACKUP xSP also features a Product Builder application that enables you to specify the IP address of the Storage Server and also enabling you to customize many features of the backup client In NovaBACKUP xSP Product Builder you can provide your own graphics help and other files and can thus create a very highly customized client application NovaBACKUP xSP stores settings and data directly into the SQL database The data items that are stored in SQL provide the flexibility to create specific reports for end users accounting and management by having all the data clearly available in a SQL database The NovaBACKUP xSP client software is based on NovaStor s award winning NovaBACKUP software This is a valuable user friendly packag
118. r The Block Tab This tab provides many options for blocking elements of the client configuration The default applies Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 59 RIN WE OVA STO R lt s WWW NOVASTOR COM blocking settings that have been defined for the group to which this account belongs The Block Tab is shown here General Block Quota Settings cA Use the following options to control what functionality the account user can access in the application Any custom blocking options will apply to this account only Use the group blocking options for this account C Do not apply any blocking options for this account C Use custom blocking options for this account Functionality H Block the user from backing up Blo Block E Block file selections Bloc ck user from deleting files on server ck the user from restoring x changing to a different backup set Backup Sets And Schedules m Block the configuration of backup sets Block the cc Filters Block the configuration of filters Block the application of filters on folders Tools And Toolbars M Block the configuration of tools Block the configuration of toolbars Option the Destination Tab the Connection Tab g figuration of schedules Genera E Blo EB E Blo FE Bio FE Bio Backup EB Bloc EB Bloc EB m Bloc Restore C Bloc S the Selection Tab f f k the Security Tab
119. r customer s experience e The Account tab allows you to change your administrator password e The Catalog tab allows you to view all of your configured products and create new ones e The General tab enables you to configure your Google Analytics information and turn on or off the Welcome Step of user signup e The Payment Methods tab allows you to change the payment methods you accept and to configure the order in which they appear e The Paypal tab allows you to configure your PayFlow merchant account information e The Newsletter tab allows you to configure E Mail address insertion into bulk mailing services e The Reports tab allows you to view user registrations and invoices e The Advanced tab allows you to configure the E Mails that are sent to your end users e The Content tab gives you the ability to edit the Commerce Server core files e The Database tab allows you to view entries in the database backend of the Commerce Server Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 85 RN Wo OVA STO R C WWW NOVASTOR COM Tab Functionality Home Tab On this screen you will find a link to create a new product to sell within the Commerce Server and a Sneak Peak URL Builder which will allow you to preview what your product will look like to customers The options available in the Home tab look like the picture on the next page Sneak Peek Url Builder Device Type 1656 Device Name Company Full Name Com
120. r Produ E http builder novastor com product_builder_1 1 5 0 Account Product aspx ProductId 398 NOVASTOR PRODUCT BUILDER lt Back to home page Welcome mark Logout Internal Online Backup Product submitted for approval Edit General Languages Graphics Code Signature Setup Help Comments Product Status Awaiting approva Last Requested 7 28 2010 3 46 43 PM Last Built Edit Submit build request When you log back in to the NovaStor Product Builder you can check the status of your Build Request If your request was completed the status menu will give you a Product Status of Available for download At this point you can View the settings for the Client Application Delete the Client Application or click Download Setup Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 117 RYN Wo OVA STO R lt lt WWW NOVASTOR COM The Status screen with the status of the client application build and options looks like this NovaStor Product Builder Opera 5 Ol x E Downloads E NovaStor Produ Breaking News gt 5l lt E D E http builder novastor com product_builder_1 1 5 0 Account De 7 Search with Google ka NOVASTOR PRODUCT BUILDER lt Back to home page Welcome mark Logout My products Name BuildName Description Status Product test 7 21 Description Rejected View Delete Internal Internal Internal Online Available for Downloa
121. r is dead The word dead in this case means that the backup server is unreachable In this case the original installation was performed at a different location from the one where this manual was written The original backup server was inaccessible from the location where this document was written When Remote Manager tried to reach this unreachable server it was unable to reach the server and reported that the server failed This doesn t necessarily mean that the server failed however it may just be unreachable Finding an account NovaBACKUP xSP enables the person using Remote Manager to find an account This is useful for troubleshooting it s helpful for modifying the properties of customer accounts Find an account provides the ability to select the server s to be scanned for account information Additionally the Boolean operators AND OR AND NOT provide the flexibility to effectively target your search Once the parameters for your search have been entered pressing the Search button will launch the search In this example a search has been defined to search on only one Backup Server the only one currently active We knew both the group name 20GB and the specific user name Acer Notebook Please note that in the current version of NovaBACKUP xSP Remote Manager the Boolean Operators are not active both the the AND and the AND NOT conditions Also if a search definition does not find any matching data the Remote Man
122. r the group to which the user accounts are a member It also enables you to not apply these group quota settings This would give the user an unlimited amount of storage space It may be useful if for example an employee in a 20GB group is promoted to CEO The third option is to use Custom Quota Settings for this account When this option is selected the grayed out area of the screen will become selectable In this screen you can define a new quota and select the user notifications for near at and over quota You can also specify functions when these levels are reached The Settings Tab displays the settings already created for this account It allows you to create a new setting to edit an existing setting or to delete a setting The server currently maintains a collection of settings the admin has added if any server side as a remote setting for the client to pick up This is accomplished by sending the client a file called ClientSettings ini when the client requests it The convention has been to include a settings section with settings to follow using the typical ini file format lt label gt lt value gt These settings are listed in the Appendix to this User Guide Once the property screen has been reviewed and changes made click OK to save the properties and return to the Search Results page or Cancel to discard changes and return to the Search Results page The options for the Account Property menu are explore
123. r your product This number is what the catalog is sorted by This number will not be displayed to the customer Description This is the description of the offer product as it appears to the customer Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 90 RN Wo OVA STO R C WWW NOVASTOR COM e Retail EU Price This is the price for the product that will be displayed in Euros e Retail Price This is the price for the product that will be displayed in Dollars e Total MB This value shows the total amount of storage available displayed to individuals who select this option It is important to be certain that this number matches the package configured on the Remote Manager Account Creation Settings e Basic Filter If toggled on whether or not this product will appear is based on the next 6 entries e Company Full Name This product will only appear to customers using a client that matches this Company Full Name This can be left blank to not filter out any prospective customers e Company Short Name This product will only appear to customers using a client that matches this Company Short Name This can be left blank to not filter out any prospective customers e Product Name This allows you to create special offers to customers based on the product they are using such as NovaBACKUP Storageline or Acme Backup This product will only appear to customers using a product that matches this name This can be left blank to not
124. roups shown here Groups Settings Groups 5 group s are configured Group Name Description Everyone All Users Administrators Administrators Administrators Administrators 10GB 20GB lt gt Add Properties Configure quota messages The Group Policy Settings Tab lists the Groups that are already defined and also enables you to add groups When you select a group and click Properties or click Add a screen like the ones discussed for account creation and account properties will open The General Tab enables you to make general settings for the Storage Server that you are configuring The default Storage Server port is 308 unless you have a reason to change the port it should remain at 308 If you want to change the port number you may do so by scrolling up or down in the Storage Server port window or by typing in a new port number When that number is entered press Set Default to save the new port as the default Note Port 308 is a reserved port specifically for NovaStor backups No other application is expected to use this port Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 62 RON Wo OVA STO R lt s WWW NOVASTOR COM tcp 192 168 2 30 2003 Server Accounts General Security Directories Logging Notifications Licensing Backup server port ag The Backup Server service listens on a port for incoming requests All Backup Clients shoul
125. rver signup aspx step6 Billing Details http Iocalhost backup_storage_commerce_server signup aspx step7 Confirmation http ocalhost backup_storage_commerce_server signup aspx step8 Complete http Iocalhost backup_storage_commerce_server signup aspx complete l Enable Welcome Step Welcome Step Title Welcome Welcome Step HTML on B I U ae xX x gt gt 14 X ao Font default yj Size default v 2 2 amp Eli eG ES S Be 2S 25 S 1 4 gt Pa 4 gt lO Google Analytics Account Number By entering your Google Analytics Account Number here the code will be updated on each page of the signup process to update Analytics with traffic information Sign Up Google Analytics Goal Conversion Funnels These are the URLs for tracking a customer s progress through your purchase process These can be configured as goals within Google to help with at a glance conversion statistics Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 92 RN Wo OVA STO R C WWW NOVASTOR COM Enable Welcome Step The Welcome Step is an initial welcome screen that displays before the end user receives the option to choose an installation package If checked when a customer begins the sign up process the customer will first come to this screen otherwise the customer will be sent directly to selecting a package Welcome Step Title This is the title of the Welcome Step This appears at the top of the Welcome Step S
126. s can be saved and modified so that these graphics and references to NovaBACKUP and NovasStor are replaced by your name and logos To make these replacements click the View button to the right of the Template file name and click Save The saved file can then be edited using the appropriate Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 116 RN Wo OVA STO R C WWW NOVASTOR COM software and selected as the Help file lf you choose to create custom help files you can click on the Custom radio button browse for the custom file and download it When the application is built your custom file s will become the help files for the client application Comments If you want to send a comment to the NovaBACKUP xSP Product Builder administrator they can be included in the Comments box Sending your Client Application Settings to NovaStor Once you have finished creating the settings and options for your client application click Submit build request and the file will be saved and sent to a NovaStor specialist who will create the custom application You will receive E Mail when the application is ready and will be sent a link to download the EXE and PAT files If there are errors in your settings NovaStor will contact you After you submit your build request the Status tab will display the current status of your request as seen on the next page NovaStor Product Builder Opera E NovaStor Produ m Downloads p E NovaSto
127. se NovaBACKUP xSP D also enables the use of a different encryption key designated by the client To enable the use of a secret encryption key the user should click on the Specify my own secret key for encryption radio button Once this is done the Secret Key options area on the Security menu opens and the client is asked to enter and re enter the encryption code word NovaBACKUP xSP allows the user to enter an optional hint that should make it easier for the client to remember the encryption code key Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 123 RN Wo OVA STO R lt s WWW NOVASTOR COM Advanced The Advanced screen provides options for the backup and data recovery The client can send a list of deleted files to the Backup Server by clicking on Send deleted file lists to the Backup Server The default is to not send these lists i Configure Device Advanced Staging Backup operation options D Send deleted file lists to the Backup Server Bir Limit network bandwidth to E kilobytes per second T CPU Utihzation i Faster System Faster Backup Temporary backup tiles Temporary files folder Data recovery A The Backup Server administrator may have the option set to recover your files in an emergency even though you ve specied a secret key you have the option of making yourself the only person that can recover your data Block the backup if the admi
128. se the local host address 127 0 0 1 is shown You may modify the subject line and the E Mail headers on this screen Once these settings are completed press next and the Install screen opens ia NovaNet WEB Remote Manager Setup lojx Ready to install NovaNet WEB Remote Manager Step12 Click Install to begin the installation Click Back to review or change any of your installation settings Click Cancel to exit the wizard Back Cnel Pressing Install starts the NovaBACKUP xSP Remote Manager installation 1S Novanet WEB remote manager setu REE Installing NovaNet WEB Remote Manager Please wait while the Setup Wizard installs NovaNet WEB Remote Manager Status Copying new files SSE ee Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 45 a WE OVA STO R lt lt WWW NOVASTOR COM Installation usually takes a few seconds Once the installation is complete a finish screen opens The one option is to Start the Backup Server Agent Service The default is to start the service when you press the Finish button If you choose not to start the Backup Server Agent Service uncheck the box adjacent to this option Once you have reviewed and accepted or not the Start the Backup Server Agent Service option press Finish to complete the installation of Remote Manager is NovaNet WEB Remote Manager Setup i _ ojx Completed the NovaNet WEB Remote Manager Setup Wizard Cli
129. se Server Instance Enter the server instance on which the database will be installed x Supply the name of the database server the user name and the password required to access the database If you are unsure of this information your database administrator should be able to provide it You may enter a different database name if you prefer something other than the default Setup will create the database if it does not exist When you press the Next button setup will verify your credentials and allow you to proceed to the next step if authentication is successful Setting up the website If web site installation was enabled in the custom setup dialog you will be prompted for web server details as shown on the next page Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 79 Novastar WWW NOVASTOR COM is Backup Storage Commerce Server IIS Web Application Select the IIS Web Server on which the virtual directory will be created TIS Web Server Virtual Directory Name backup_storage_commerce_server ITS Application Pool backup storage commerce server IIS App Pool Identity Network Service ITS App Pool Domain IIS App Pool Username IIS App Pool Password You may enter the following information e IIS Web Server The IIS website to which Commerce Server will be added The default web site is typically the one bound to port 80 At this time default website is required e Virtua
130. ster decryption key may be the only way to restore the user s data The user may choose to disable the master decryption key using an option in its client software Although this may be perceived as providing protection from inappropriate activities by the backup service provider it is also making recovery of data nearly impossible if user encryption keys are lost or forgotten The Directories Tab specifies the location where upgrade files are stored When a client runs the client software and checks the Check for Upgrades tab in the software this is the directory where the server will search for an upgrade this is solely used for NovaNET Web 7 x and below It is important when copying upgrade files onto the server that the upgrade files be placed into the correct upgrade folder Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 64 NN AW OVASTOR WWW NOVASTOR COM es Accounts General Security Directories Logging Notifications Licensing Backup client version upgrades J The upgrade directory contains any Backup Client software upgrades that should be distributed by the Backup Server Upon receiving an upgrade for the Backup Client simply place it in the directory specified below The Backup Server will automatically transmit any available upgrades to a client that connects and requests to be upgraded Upgrades directory C Program Files x66 NovaBACKUP Storage Server Upgrades
131. sword N Acer Notebook This screen This account is enabled has four tabs This account is an evaluation account This account s data can be restored using the master decryption key General i Block Quota and Number of computers that can be backed up using this account Each computer Setti ngs equals one license 15 Allow seperate computers to backup to this account Group Restorable window The General Tab You can use this tab to set general settings for new or existing accounts It contains the path to the account data directory assigns the account to a group and sets the length of time that restorable data will be held Group information is selected from the dropdown menu You can only select a pre defined group to which this account can be assigned When an account name is entered a password is not required A password can be added after the account is created Accounts can be created with multiple licenses It is possible therefore for a license to allow multiple computers to back up to the Storage Server The number of computers is set up in this screen It is also possible that an account will support more than one computers but that the account can be set up to only allow one machine to access it at a time rather than one or more simultaneously The Allow separate computers to backup to this account check box will enable multiple computers on the account to simultaneously access the storage serve
132. ted recipients to receive administrative alert messages for specified errors l Send administrative alerts Alert options OK Cancel Apply Help The E Mail Configuration menu requires the SMTP Server Address From To and also allows you Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 66 RN Wo OVA STO R lt s WWW NOVASTOR COM to send multiple copies You may also use Secure Socket Layer SSL to send your messages The E Mail Configuration screen looks like this The following addresses represent the e mail recipients for error mes SMTP Server Address From To seperate multiple addresses with a semicolon Cc seperate mutliple addresses with a semicolon Friendly address names can be specified using the following Friendly Name lt email address com Additionally you can select the Error Conditions that will trigger the sending of E Mail as seen here General Error Conditions Quota AThe following error conditions will cause e mail messages to be sent l Exceptions l System errors l Backup restore errors l Connection failures M Authentication failures M Low disk space errors Licensing warning errors Note m e mail messages to be sent an SMTP server must be available You may also send mail to inform you when a user account reaches certain quota thresholds The mail system can be set to attach user log files to the mail message so
133. the machine that was backed up Web based restore allows a customer to access a URL of the service provider s choosing input the username and password and gain access to a restore only interface An example of a website address that can be used for Web Based Restore is http oackup provider IP Address webrestore Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 133 RIN Ro OVA STO R lt s WWW NOVASTOR COM Once logged in to the web restore server the default interface looks something like this N JNNovasrTtoRrR ell Web Based Restore Desktop Name Size Type Backup Date _ BB My Computer A EJ test txt IKB Text Document 278 200 13 1 Sa My Network Places OS SIOCDATAI C HOME DRIVE Ais WIN DL7ZJQOCEXS Wujc AL Users AJ Adnerestrator 23mm lt gt Server ticeage 1 69MB Restoee Files selected 1 1 Kilobytes selected Logout Installing Web Based Restore e To install Web Based Restore you must first download the Web Based Restore files These files are accessible from http oackupfilestore NovaStor com Downloads Utilities wbr zip e Create a file on the root of the desired drive calling tt WBR UnZIP the wbr zip files to the WBR file you just created e In IIS create a virtual directory For information on how to create a virtual directory in IIS the following links provide useful information o IIS6 http Awww microsoft com technet prodtechnol WindowsSer
134. the client software packages that NovaStor creates for you It will contain the general information that will be used for all packages You can however modify any of the fields on this screen in order to further customize the settings The options on the screen are mostly self explanatory In the example shown below a client application for internal clients clients within a local Intranet is developed for a fictional company called xSP testers Not all fields have been populated these fields can be completed when you create your specific accounts The option to Use Black Text on Splash Screen is provided for users who use a light colored splash screen On such a screen text written on top of the splash screen may be hard to read or may disappear entirely NovaBACKUP xSP s default is White Text By selecting the Use Black Text on Splash Screen option your text shown against your light background will be easier for the client to read The option Generate NovaNet WEB Patch creates a patch file that updates the client who is currently using NovaNet WEB for online backup Base Product provides you with multiple choices The most current version of the backup application and some earlier versions are available Use the button at the right side of the date selection box to scroll to the version you wish to use The screen should look something like this Nov
135. tication method you have chosen as well as an option to use a security certificate for your server You may implement TLS if you have a certificate that can be applied for authentication For information about Transport Layer Security visit http en wikipedia org wiki Transport_ Layer Security Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 63 NN A OVASTOR WWW NOVASTOR COM es Accounts General Security Directories Logging Notifications Licensing User authentication The Backup Server can authenticate clients based on simple local domain or LDAP authentication Use Simple Authentication amp Use Windows Local Authentication Use Windows Domain Authentication Use LDAP Authentication UWA settings Master decryption key A File and protocol encryption is based on one of three encryption algorithms E Blowfish Triple DES or DES In certain situations it may be necessary to allow the administrator to recover users data in the event of a lost or missing encryption key By specifying a master decryption key the administrator is given access to an account s data if the account has the option set to enable use of the master decryption key Key options Enable master decryption key About the master decryption key The master decryption key is a key that can be used to decrypt user backups In the event that a user loses or forgets its decryption key use of the ma
136. tination media Where to place the prepared account data Note This wizard does not write the data directly to the media device Le CD ROM This wizard prepares the data on a local attached network drive so the data can be transferred or burned to the final media tae cance Hap Once the wizard opens you will see a list of accounts and the current disk usage of each This is shown on the next page Media you can use CD DVD BDU Blu ray internal or external hard disc or Flash Drive still compressed and encrypted Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 22 RIN WE OVA S TO R C WWW NOVASTOR COM Here you select the account you want to restore and press Next Then select a volume that you wish to restore such as the C drive The Data Restore Wizard will provide information about the space required to make the restore files and then let you choose a target for the data restore files It is at this stage you are able to specify the media Data Restore Wizard x Please select the account that will be used to create the local restorable data files Available accounts 3 users configured Account Name Disk Usage Acer Notebook 2 84GB OKB 15 33GB The screen with Custom Media Size selected is shown here Data Restore Wizard x Please select the media size you are using The restorable data will be broken up into multiple media sizes if necessary Spa
137. to the next step if future troubleshooting authentication is successful or upgrades The SQL Database Server Windows Authentication screen records your credentials for your database server Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 77 lt a WWW NOVASTOR COM iz Backup Storage Commerce Server SOL Database Server Windows Authentication Enter the credentials with Administrator privileges for the SQL Database Server Domain i Username DOO O Password fo Entering the domain name is optional you will need to enter the Windows user name preferably the Administrator name and password This must be a user who has full access to the SQL Server database files If you are not using a domain account then type the name of the computer where the user account exists i e the database server name This information is used by setup for one time access to the file system It is not stored Using a MySQL database Note that NovaStor does not recommend the use of MySQL for NovaBACKUP xSP and does not guarantee long term support of MySQL However for those users who are running NovaBACKUP xSP and using MySQL to manage the data this section provides instructions for such an installation A MySQL database is specified using the dialog shown on the next page Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 78 OVAS TOR WWW NOVASTOR COM A iz Backup Storage Commerce Server MySQL Databa
138. truction Manual 139
139. ug 2010 10 26 08 Note that everything between the client user and the server used 128 bit AES or 192 bit Triple DES encryption The Account Property Screen The Search Results that we reviewed earlier found two results of a search for users In addition to making a Summary screen available the other option is Properties This screen is opened by clicking on Properties in the Search Results screen In this example we ll look at the Properties screen for the Acer Notebook account The Properties screen for this account looks like this Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 54 RIN WO OVA STO R C WWW NOVASTOR COM General Block Quota Settings This window allows you to configure an account on the backup server This account must also be an existing Windows NT user configured either locally on the Primary Domain Controller or on Microsoft Site Server Account name Account password This account is enabled E This account is an evaluation account This account s data can be restored using the master decryption key Number of computers that can be backed up using this account Each computer equals one license S Allow seperate computers to backup to this account Group Restorable window Everyone 1 Month s Account data directory must be unique C UserData Acer Notebook m Current account disk usage 2883 364KB OK Help There are four tabs in the Properties
140. upon the version of NovaBACKUP xSP that you have licensed from NovaStor you may be able to create one or more client applications The welcome screen will show you the status of the client software builds that you have created To create a new client application click on Create a new product A multi tabbed interface will open with the following tabs e Status General Languages Graphics Code Signature Setup Help Comment Status The Status screen is not the first screen that normally appears when you log in It won t appear until you select Update or Insert on one of the Builder tabs The Status screen seen here NovaStor Product Builder Opera NovaStor Produ x Downloads NovaStor Produ e E http builder novastor com product_builder_1 1 5 0 Account Product aspx ProductId 398 3 kds NOVASTOR PRODUCT BUILDER Welcome mark Logout Internal Online Backup ate Cancel General Languages Graphics Code Signature Setup Help Comments Submit build request E 2 e View 110 This screen provides the status of the client application you are designing or have submitted to Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 113 RN Wo OVA STO R C WWW NOVASTOR COM NovaStor for creation the date of your last request and the date of the last build of the application General The opening screen General provides general options that will apply to
141. vaStor 2010 NovaBACKUP xSP Instruction Manual 97 AYN AW OVASTOR lt a WWW NOVASTOR cOM a End User Signup E Mail Body HTML AdO Bil U ae xalx pam T TE m 7 Font defaut Size defaut 4A eR ele alll li ll O y ATAren 7 Send email to administrator on user evaluation expiration I Send email to end user on evaluation expiration Evaluation Expired E Mail Sender Address Evaluation Expired Admin E Mail Recipient Address Evaluation Expired E Mail Subject User firstName lastName onlin Evaluation Expired E Mail Body User tfirstName tlastName with account name tuserName reached the evaluation a expiration for online storage End User Evaluation Expired E Mail Subject Your trial online storage has expire End User Evaluation Expired E Mail Body HTML 19 0 B I U abe x x 2 est ma TZ m rl le Font default 7 size defaut 4 BG EE R IE lI Hl lI i ala Bee Dear firstName lastName Your trial online storage has expired and your backups have been disabled Please login to http www mydomain com backup_storage_commerce_server to upgrade to a paid account Thank you Your Service Provider Pa 4 A save e SMTP Server Address Here you can enter the IP address of the SMTP server that the Commerce Server will use to send out E Mail e SMTP Server User Name This is the user name used for authentication of the SMTP server e SMTP Server Pass
142. variety of ways From the Start Menu move your mouse over All Programs The Start Menu will open a list of all the programs installed onto your server Click on NovaNET Web Remote Manager and click on Launch Remote Manager Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 48 RN Wo OVA STO R C WWW NOVASTOR COM J D Link a Google Chrome Internal Online Backup ty J Maintenance Microsoft Office Microsoft SQL Server 2008 Administrator Microsoft SQL Server 2008 R2 Mozilla Thunderbird NovaBACKUP Storage Server l NovaNet WEB Remote Manager Ea AccountCreationSettings config Help Launch Remote Manager License Agreement NovaStor Online Read Me Release Notes 3 RemoteManagementClient exe config RemoteManagementClient exe 3 RemoteManagementService exe config Hy sS RemoteManagementService exe config un Web Hep web config Documents Computer Network Control Panel Devices and Printers Administrative Tools Uy Help and Support Back Search programs and files 2 Your default browser will launch if it isn t already running and the Remote Manager Login screen will open There are other ways that you can get to the Remote Manager login screen from within a browser e Type the IP address of the Storage Server and follow with remotemanager then pressing the Enter key For example 192 168
143. ver2003 Library IIS Sadfc ce1 030d 997c bdbfa08ea459 mspx mfr true o IIS7 http technet microsoft com en us library cc771804 WS 10 aspx e When prompted for a physical location of the folder point to the previously created WBR folder e Next go to the directory to which the files were unzipped WBR and edit the index htm file using notepad Find the entry that says var server 192 168 0 129 e Change the IP address 192 168 0 129 to the address of the Storage Server This address is the same that the customers have configured in their client software or that you Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 134 RN Wo OVA STO R C WWW NOVASTOR COM configured using NovaBACKUP xSP Product Builder to create the specifications for their client software e Save close and test the new directory Customer Use of Web Based Restore When the customer user first connects to web based restore at the address you selected above the server will prompt the user to download and install a small file Once the file is installed the customer will be able to run the web restore module and restore files for the account into which he or she is logged in The user is required to log in to be able to use the web restore module Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 135 RN Wo OVA STO R C WWW NOVASTOR COM APPENDIX NovaBACKUP xSP Remote Settings The server currently maintains a collection of sett
144. word This is the password used for authentication of the SMTP server e Error E Mail Sender Address This is the E Mail address that error E Mails will be sent from e Error E Mail Subject This is the subject line that error E Mails will be sent with In the subject lines of this E Mail you may include the character 0 which will be replaced with the URL of the server on which the error happened You may also use the following variables userName password firstName lastName productName planName e Error E Mail Recipient Address This is the E Mail address that error E Mails are sent to e Test E Mail Settings This button will test the E Mail settings previously configured Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 98 RN Wo OVA STO R C WWW NOVASTOR COM e Send E Mail to administrator on user signup If this button is checked when a user signs up an E Mail will be sent to the administrator e Send E Mail to end user on signup If this button is checked when a user signs up an E Mail will be sent to them e Signup E Mail Sender Address This is the E Mail address that signup E Mails appear to be sent from e Signup Admin E Mail Recipient Address This is the administrator E Mail address that to which the signup E Mail will be sent e Signup E Mail Subject This is the subject line of the signup E Mail The following variables may be used here userName password firstName lastName Yproduct
145. xpress database Is limited to 4 GB The Server Instance selection screen opens In this screen you define the SQL Server instance and location the Database Name for the Remote Manager database and the Authentication method In the graphic above sqlexpress indicates that the database is local the means local and that the database being used is a SQL Express database Note also that the recommended user name for the SQL Server authentication is sa The password is the one used to get access to the SQL instance you have selected when you set up your SQL server Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 42 AW NOVASTOR WWW NOVASTOR COM After you have entered the date required by this screen press next The Windows Authentication screen on the next page will open Ta NovaNet WEB Remote Manager SOL Database Server Instance Enter the server instance on which the database will be installed SOL Server sqlexpress be Authentication Windows SOL Server Username Isa Password i eas Database Name RemoteManager canal ie NovaNet WEB Remote Manager SQL Database Server Windows Authentication Enter the credentials with Administrator privileges for the SQL Database Server Domain oo Username Administrator Password eocccccccees Copyright NovaStor 2010 NovaBACKUP xSP Instruction Manual 43 RN Wo OVA STO R lt s WWW NOVASTOR COM T
146. y take a bit of tweaking of the CPU Utilization slider The Temporary files folder enables you to specify a folder directory where the temporary files are stored before they are sent to the NovaBACKUP xSP Storage Server Your Temporary file folders should be located on a drive with at least twice as much free Space as data the full backup set contains So if the client s full backup is 40GB the Temporary folders should have 80 GB at least free If not the FastBIT will not work properly Besides the device temp folder there is another folder that is used for plug in data This can be moved by going to the Home tab default settings advanced Finally the Data recovery option allows you to decide if the Backup Server Administrator would be allowed to recover your files in an emergency In order to do this the Backup Server Administrator would be able to use a master key that would un encrypt the files for any customer who allows this It is possible though highly unlikely that a Backup Server Administrator would do this without permission If you do not want the Backup Server Administrator to be able to recover your data selecting Block the backup if the administrator can recover my data will not enable the Backup Server Administrator to use a master code to recover your data Staging Staging is an important option whether the client has a 10 GB or a 10 TB backup plan This allows the backup to be made to a device that can be phys

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