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ASE Comcenter Indoor (MC08) User`s Manual

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1. Voicemail Number e Service Centre e Expiry Period e Outgoing Message Type Text 104 Using Message Services Rev 1 1 01 09 12 29 ASE ComCenter II applied satellite engineering Using Iridium s Messaging Features From the Privacy Intelligent Handset Courtesy of Iridium s 9505A User s Guide Getting to Message Features 1 Press to go directly to the Messages menu or 2 Press to scroll to one of the features described below You will see the feature name followed by Select Checking Your Voicemail This feature makes checking your voicemail simple 1 Follow the steps in Getting to Message Features to get to Lal Voicemail 2 Press Y to select You will see your voicemail number followed by Lal lina If you have not previously stored a voicemail number then you will see lo Number Available See Store Your Voicemail Number on page 122 for instructions on how to enter a voicemail number Using Message Services 105 Rev 1 1 01 09 12 30 applied satellite engineering Using Iridium s Messaging Features From the Privacy Intelligent Handset Courtesy of Iridium s 9505A User s Guide Managing Your Received Messages How Your Phone Notifies You of Messages If your phone is powered on it notifies you of received messages in the following ways An alert sounds and or the phone vibrates Your phone beeps and or vibrates three times to inform you o
2. ASE ComCenter Il applied satellite engineering Safety Installation Settings TroubleShoot Appendix Contacts For additional information about this Product warranty please contact your Service Provider or Point of Sale For additional information about ASE products and services please contact ASE as follows Mail Applied Satellite Engineering Inc International Branch Pa pedal le Teer iene Mail Applied Satellite Engineering Intl eo Seale lize 46 An Leac Lian Telephone 480 443 1424 Barna County Galway Facsimile 480 452 0971 Ireland Website www ase corp com Telephone 353 85 761 5506 E mail info ase corp com Table of Contents A A scare A E fencuakiemeceonrmecey A cite taa 3 Preface Overy iG crcc cece ccs ere ee te ete eee ee ener eaten ee eect mere restate a Ao 5 A A 6 A A A A E NA 8 MUNI Al e A eget eee target ster tactote yay ge neie eee eae ser eer one aoe ne ere nee ar 8 A UII GIGS Ge ee rere ces ree acer ere O aaa te septate ately nce inurl O AO 8 A A A A O ae veer ciae eeee manne sane a 8 Commie VINE C OMe cton reece O oe ne oan 9 Attac Ins ECS A ce ee rae E oe entre nt feo ene ee 9 AA O A o 9 Attac mo ROTS ARIE Fx E e mee e ene ene eee eee ee 10 ld o O 10 Connecung to yourcomputer UN O A terrae ere eee err ee en eee eee ace ena Rene ee erie nee 11 Si 0 8 oh eee ance ot ceo ne ee A EE E nO Ot A me ee ee Oe ee 11 Finding yo r Device with Ac be Device Manager so neee e e E eee oi 12 ehangingsEtMernet Con
3. Courtesy of Iridium s 9505A User s Guide Getting to Outgoing Messages 1 Press to go directly to the Messages menu or Press to scroll to flutsoing Messages and then press QY Press to scroll to one of the features described below Read a Stored Message This feature displays the first message stored in the outgoing messages list To read a stored message 1 Follow the steps in Getting to Outgoing Messages to enter the message center You will see the number of messages stored followed by the first message If you do not have any messages you will see Na Messages 2 Press to scroll through the message one screen at atime 3 Press LOK to access menu options for the message or Press and hold Y to exit the menu 118 Using Message Services Rev 1 1 01 09 12 43 applied satellite engineering ASE ComCenter Il Using Iridium s Messaging Features From the Privacy Intelligent Handset Courtesy of Iridium s 9505A User s Guide Rev 1 1 01 09 12 Go to the Next Message This feature takes you to the next message in the outgoing messages list To go to the next message 1 Follow the steps in Read a Stored Message on page 118 2 Press until you see bo To Next Message and then press Q You will see the next message 3 Press to scroll through the message one screen at a time 4 Repeat steps 2 to 3 to read all of your mes
4. 11 port They will still ring even with the base station ringer disabled Base Station Ringer 000 Dor Captain s Sim Vf o0 Disabled Press 530 for standard SIM card Press 531 for Captain s SIM Enabled Network Mode G Direct Sets the network mode with 0 being DIRECT 1 being DHCP Client Client and 2 being DHCP Server Server Phone Book O O GD EXFFD Press 7 to reach the Phone Book that resides in the SIM card then o o o enter the three digit QuickDial number for the entry you wish to dial Hang up to exit this menu See the section below Managing Your Phone Book to learn more about this option Firmware Version AED COD Displays the Dock model and version numbers on privacy handset Serial Number OO ED Displays the ComCenter II Serial Number on Privacy Handset IMEI DOGO ED Displays the Iridium IMEI number on the privacy handset IP Mode Press 994 to displays the Network IP Mode Direct DHCP Client or E Address DHCP Server Pressing 995 displays the Network IP Address and blinks LEDs according to setting Network Mode SEDE Turn PIN off DEDEDE Unlocks SIMby turning the default Iridium PIN code off The ComCenter _ Il requires the PIN be turned off to access the satellites Restore Defaults _ CDP EDED ED Restores default settings excluding network settings Rev 1 1 01 09 12 17 ASE ComCenter Il appli
5. Il applied satellite engineering SPECIFICATIONS Electrical Specifications Mechanical Specifications Operating Voltage 10 36 VDC Dimensions L 22 8cm x W 12 7cm x H 6 3cm Power Consumption 4 Watts Idle Standby L 9 0in x W 5 0in x H 2 5in 9 Watts Avg Active Weight 0 9kg 2 0 Ibs 15 Watts Peak Mounting Wall Mount Environmental Specifications Operating Temp Range 30 C to 60 C Exposure Indoor protected location per IEC 60945 Rev 1 1 01 09 12 3 ASE ComCenter Il Pr applied satellite engineering Troubleshooting This table gives maximum cable runs for common LMR cable types These Type pen OA maximum lengths are based on Iridium s specified max signal loss of 3db LMR 195 20 feet from antenna to handset and assumes there are no splices or couplers in LMR 240 30 feet the cable run LMR 400 58 feet LMR 600 90 feet Helpful Tip Each connector splice will reduce signal strength by LMR 900 133 feet approximately 0 5dB eee TO Installation and Startup Troubleshooting SYMPTOM Satellite icon green LED never stays on solid and continues to blink SYMPTOM Busy Signal present on RJ 11 analog phone SYMPTOM Signal strength drops when a call is placed Rev 1 1 01 09 12 CAUSE ComCenter II is unable to find or register with the Iridium network RESOLUTION Verify SIM card is installed activated and unlocked Verify antenna is not obstructed and that cable length or max dB lo
6. Intelligent Handset Additionally only one handset is supported Rev 1 1 01 09 12 10 ASE ComCenter Il applied satellite Me e engineering CONNECTING TO YOUR COMPUTER OR NETWORK VIA ETHERNET RJ 45 The ComCenter Il s Ethernet port provides a powerful P addressable data connection to your local area network LAN or directly to your computer For maximum connection flexibility the ComCenter ll supports the following connection options 1 DIRECT or fixed IP address for advanced users 2 DHCP CLIENT for automatic network integration default 3 DHCP SERVER for direct PC or Laptop connection DIRECT MODE The direct mode allows you to manually assign a fixed IP address to the ComCenter II The ComCenter II s default IP address is 192 168 1 100 but can be changed if needed Direct mode is typically for advanced users who need to assign specific IP addresses to support their network configuration DHCP CLIENT MODE This is the most common network connection mode You connect the ComCenter II to your network like any other Ethernet device and it gets assigned an IP address automatically This is typically done by an Ethernet router in the network that also provides this DHCP server function DHCP SERVER MODE In this mode the ComCenter ll assigns IP addresses to network peripherals normally done by an Ethernet router and retains its own default IP address of 192 168 1 100 This mode is a convenient way to connect dire
7. Settings IMEI Warranty Appendix ASE Limited Warranty Continued h Products disassembled or repaired in such a manner as to adversely affect performance or prevent adequate inspection and testing to verify any warranty claim i Products on which serial numbers or date tags have been removed altered or obliterated j Coil cords that are stretched or on which the modular tab is broken leather cases which are covered under separate manufacturer s warranties k Products rented on a month to month basis Normal wear and tear 3 Obtaining Warranty Service For warranty questions repairs or for the return of Product please call your Service Provider or Point of Sale not ASE Equipment needing service should be returned to your Service Provider or Point of Sale not ASE SERVICE WORK PERFORMED BY SERVICE CENTERS NOT AUTHORIZED BY ASE TO PERFORM SUCH WORK WILL VOID THIS WARRANTY All products shipped to ASE s authorized Warranty Service Center must be shipped with freight and insurance prepaid Purchaser must include with the Product a bill of sale a lease or some other comparable proof of purchase the name and location of the installation facility if any and most importantly the Purchaser s name address and telephone number and a written description of the problem Product that is repaired or replaced under this warranty shall be returned to Purchaser at ASE s expense for the freight and insurance and at Purchase
8. and other system status information every 15 seconds RESTART SYSTEM Provides a mechanism for remote system reboot PRIVACY HANDSET PORT This port supports and enhances Iridium s Intelligent DPL Privacy Handset This optional handset includes a latching hang up cup and provides a secure tethered Iridium connection that can be extended up to 25 feet with standard CAT5 cable The ComCenter ll enhances this handset with unique features including system status and error messages as well as system info and settings access e VOICE CONNECT WITH SMARTDIAL SmartDial simplifies satellite dialing sequences by converting familiar land line dialing to satellite dialing But if you prefer satellite dialing SmartDial will automatically detect and disable itself e SMS TEXTING Text messaging using Iridium based commands available under the MENU selection See appendix for commands and usage e ACCESS TO SYSTEM SETTINGS ComCenter II system configuration and settings are accessible via this port via the Privacy Handset e STATUS AND ERROR DISPLAY The ComCenter ll uses the Privacy Handset to display system status and general info VISUAL STATUS INDICATORS ComCenter II has built in highly visible LED status indicators that provide system status and alerts WIDE OPERATING POWER The ComCenter Il operates over a wide range of DC input 10VDC to 36VDC Both AC DC and vehicle DC adapters are included Rev 1 1 01 09 12 22 ASE ComCenter
9. s 9505A User s Guide Edit a Message You can edit a new message at any time while you are creating it You can also edit received messages or messages stored in the outgoing messages list See Edit a Received Message on page 112 for instructions on how to copy a received message into the message editor See Edit a Stored Message on page 120 for instructions on how to copy an outgoing message into the message editor To delete text in a message 1 Press to scroll the cursor to the right of the text you want to delete 2 Press Y to delete one character at a time or Press and hold 9 to clear the display To add text to a message 1 Press to scroll the cursor to the location where you want to add new text 2 Enter a letter by pressing a key as many times as necessary Send a Message To send a message from the message editor 1 Press to access message editor menu options 2 Press until you see Send Mezzase and then press Y You will be prompted to enter the destination address or phone number for the message 3 Enter the destination address and then press Y to send the message If the destination is a phone number enter it beginning with OO or If the destination is an email address enter 00 2 or 2 116 Using Message Services Rev 1 1 01 09 12 41 ASE ComCenter Il applied satellite engineering Using Iridium s Messaging Features From the
10. software such as the exclusive rights to reproduce in copies and distribute copies of such Product software Product software may be copied into used in and redistributed with only the Product associated with such Product software No other use including without limitation disassembly of such Product software or exercise of exclusive rights in such Product software is permitted Rev 1 1 01 09 12 27 ASE ComCenter Il applied satellite engineering Using Iridium s Messaging Features From the Privacy Intelligent Handset Courtesy of Iridium s 9505A User s Guide Using Message Services You can receive voicemail notification messages and send and receive numeric and text messages through your Personal Mailbox service around the world Wherever you are you can have instant reference to all your communication 103 Rev 1 1 01 09 12 28 ASE ComCenter II applied satellite engineering Using Iridium s Messaging Features From the Privacy Intelligent Handset Courtesy of Iridium s 9505A User s Guide Messages Menu Call Voicemail Received Messages first message Delete Message Reply to Sender Send Message Store Message Return Call Edit Message Send Message Store Message Go to Next Message Outgoing Messages first message Send Message Edit Message t Send Message Store Message Delete Message Go to Next Message Message Editor Send Message Store Message Message Settings
11. 1 09 12 15 ASE ComCenter Il applied satellite Po engineering Safety EEE Testing Settings TroubleShoot Appendix Data Connection The ComCenter II contains an embedded webpage that provides system status info as well as diagnostic utilities The status bar will say READY when the system is operating properly and a data connection can be established Clicking the CONNECT button will automatically dial Iridium s ISP and establish a PPP connection Once connected the status bar will say ON LINE the blue data LED indicator on the ComCenter II will light and the CONNECT button will change to DISCONNECT Click the DISCONNECT button to terminate the data session Accessing System Settings System settings can be accessed and changed in several ways to allow access depending on what interface s you are using Changeable settings include SmartDial 911 USA Crew ID protected access Captain s card installed Periodic reporting Base station ringer volume adjust or disable Voice volume adjust POTS RJ11 access only Event log and diagnostic monitoring embedded webpage only Restore to factory defaults The embedded webpage provides simple selection and dialog boxes for easy setting changes Both the POTS RJ 11 and Privacy Handset interfaces provide numeric commands to change settings as shown in the following table Rev 1 1 01 09 12 16 ASE ComCenter ll applied satellite engineering Safety Installation Setting
12. 122 to get to Service Centre and then press to select You will see Enter Service Mumber followed by your current service center number If this is the first time you have stored a number continue with step 3 2 Press Y to clear one digit at a time or press and hold 9 to erase the entire number 3 Enter the new number and then press Q You will see Lone leted 4 Press and hold 9 to exit the menu Tip fhe service center number is provided by your service provider Using Message Services 123 Rev 1 1 01 09 12 48 ASE ComCenter II applied satellite engineering Using Iridium s Messaging Features From the Privacy Intelligent Handset Courtesy of Iridium s 9505A User s Guide Getting to Message Settings 1 Press to go directly to the Messages menu or Press until you see fleszazez and then press Q 2 Press to scroll to Messase Settings and then press Q 3 Press to scroll to one of the features described below Set Expiry period This feature specifies the maximum amount of time in hours that an unforwarded outgoing message will remain at the service center before it is deleted To set the message expiration period Tip fhe 1 Follow the steps in Getting to Message default Settings to get to Expirs Period and then expiration press EY to select You will see Enter Hours period setting is followed by the current setting days 168 2 Press 9 to clear
13. DATA e Ethernet connectivity provides versatile IP based satellite data interface e IP Port Forwarding for machine to machine M2M and VSAT Diagnostics e Configurable periodic reports ensure and enhance overall system resilience e GPS option with configurable periodic reports provides low cost tracking solution am L 4 it So TTT PIP e Third Party Apps e mail weather info blogs LTT ENHANCED EXTRAS e SMS TEXTING with Embedded ASE SatChat e Real time diagnostic event and call logs e Crew calling and scratch card support e Highly visible status indicators e Built in audible ringer e Wide operating range 10 36VDC e Universal AC DC and Vehicle DC power adapters included Rev 1 1 01 09 12 5 ASE ComCenter ll applied satellite Po engineering SF Overview Models Installation Settings TroubleShoot Appendix Simple System Setup and Verification Installation of the ComCenter ll is simple and easy Once installed the ComCenter II can be easily configured and tailored to your application by accessing settings 3 different ways 1 POTS RJ 11 via setup commands Ze Privacy Handset via setup commands 3 Embedded webpage via mouse clicks and dialog boxes System verification operation and status details are available in 4 ways ile Highly visible LED indicators 2 Audible tones on the POTS RJ 11 interface 3 Text messages on the Privacy Handset LCD display 4 Embedded webpage settin
14. If hang up cup is not used press the OK button to toggle it on and off hook When dial tone is present simply enter the country code area code and phone number SmartDial will automatically place the call when the correct num ber of digits are entered and you will hear the Iridium boop sound until the call connects e Answering a call with Privacy Handset The Privacy Handset will automatically ring when an incoming call is pending To answer remove Privacy Handset from hang up cup and press the OK button Rev 1 1 01 09 12 18 ASE ComCenter Il applied satellite a engineering Oy Safety Installation Settings Use T Special T Specs TroubleShoot Appendix General Use Text Messaging e Text messaging with ASE SatChat ASE s powerful and convenient SatChat provides simple SMS text messaging dialogue from any Ethernet connected device such as network computers wireless laptops and even iPhones and iPads This included feature is available by accessing the ComCenter II s embedded webpage and works similar to short email messages and blog dialogues ASE Satchat messages can be sent to and received from other SMS enabled Iridium equipment and cell phones as well as standard email addresses e Text messaging with Privacy Handset appendix Remove the Privacy Handset from the hang up cup and press the MENU button to access the Iridium based SMS text messaging features Note that the inherent Iridium based MENU features contain
15. Privacy Intelligent Handset Courtesy of Indium s 9505A User s Guide The message is sent to your message service centre which forwards the message to its final message arrives at the service centre If the message cannot be delivered to the service centre you will see Message Failed followed by Resend on the next line You can Press od to resend the message or Press 9 to abandon the attempt to send the message at this time See Store a Message on page 117 for instructions on how to store the message for later mailing If you have not previously stored a service centre number then you will see lo Service Centre See Enter Service Centre Number on page 123 for instructions on how to enter a service centre number Store a Message To store the contents of the message editor to the outgoing messages list 1 Press to access message editor menu options 2 Press until you see Store Meszase and then press EY You will see Stored to futsoina Outgoing messages are stored on your SIM card When the SIM card is full indicated by a flashing message indicator you will not be able to store a message for later retrieval Use the delete message feature page 121 to make room for new messages on your SIM card Using Message Services 117 Rev 1 1 01 09 12 42 applied satellite engineering ASE ComCenter Il Using Iridium s Messaging Features From the Privacy Intelligent Handset
16. T TONE BEEP COUNT Alert Tone 4 beeps Bad SIM Card ALERT TONE BEEP COUNT Alert Tone 4 beeps Rev 1 1 01 09 12 25 ASE ComCenter Il applied satellite P engineering L Safety Installation Settings TAE Warranty Appendix ASE Limited Warranty 1 Coverage and Duration Applied Satellite Engineering Inc ASE warrants that its new satellite subscriber radiotelephone products and accessories the Product shall be free from defects in materials and workmanship for a period of twelve 12 months from the date such Product is delivered to the first end user purchaser or first lessee the Purchaser or the date such Products are first placed into satellite subscriber service whichever occurs earliest ASE at its option shall at no charge to Purchaser either repair or replace the Product or refund the purchase price of a Product that does not conform to this warranty provided the Product is returned in accordance with the instructions set out below and within the warranty period These remedies are Purchaser s exclusive remedies under this warranty Repair may include the replacement of parts or boards with functionally equivalent reconditioned or new parts or boards A Product that has been repaired or replaced is warranted for the balance of the original warranty period A Product for which a replacement has been provided shall become ASE s property This warranty is made by ASE to the Purchaser of the Products only a
17. TER SETUP Provides system configuration including your phone number periodic messages configuration options and user PIN codes Further and advanced setup options are available if you proceed to the MODEM web link Note When PIN Access Required is set to ON access to this page requires one of the 10 user set PIN codes previously setup on this page SAVE AND RESTORE You must click save to accept all changes to the configuration Restore will restore the factory default configuration YOUR PHONE NUMBER During installation of your ComCenter enter Your Phone Number as a convenient method to store this number PERIODIC MESSAGES When configured can provide automatic periodic messages to validate system status For example a message of Emergency Communication System is OK could be configured to be sent to resilienceManager yourcompany com every week Note SMS messages incur extra airtime charge Check with your airtime provider for more details PIN ACCESS REQUIRED On Off Activates ComCenter II PIN codes as described below HANDSET VOLUME 5 Levels RINGER IN BASE OFF Low Med High CAPTAINS CARD Yes No If your SIM card is the type called Captain s Card then this option must be set USA 911 On Off Allows 911 calls in US Note 911 conflicts with country code for India If using SmartDial pattern for calls to India the USA911 can be turned off PIN CODES These assigned PIN Codes allow Post paid acce
18. analog phone powered entirely by the ComCenter II for resilience planning communications back up ACCESS TO SYSTEM SETTINGS ComCenter II system configuration and settings are accessible via this port STATUS AND ERROR TONES Since most RJ 11 connected equipment is located a great distance from the ComCenter II specific audible tones let you know system status at all times ETHERNET PORT This port opens up tremendous network and peripheral connection possibilities Ethernet connection to the ComCenter II also gives you access to unique features and applications contained in its internal webpage Features of this port include DATA CONNECT WITH ASE WEBPAGE Use your favorite web browser to access the ComCenter Il s embedded webpage Data connections from the ComCenter ll s webpage take just a simple click of the mouse DIRECT amp WIRELESS ROUTER CONNECT Connect directly to a single computer drop onto your network or use a wireless router for optimum convenience ASE SATCHAT Simple yet powerful SMS text messaging application available from the embedded webpage ASE PORT FORWARDING This special feature requires two ComCenter Ils in most cases to easily solve difficult Iridium linked M2M applications Details are beyond the scope of this manual Please contact ASE for more information SECURITY PIN CODES Another feature included in the embedded webpage is the option to set PIN codes to prevent unauthorized use Voice and data acc
19. bility With proper antenna installation and visibility to the Iridium constellation the ComCenter Ils GREEN satellite indicator will be illuminated and on solid not blinking Allow 5 to 10 minutes after power is first applied for system initialization and network registration The ComCenter ll s embedded webpage also includes event logs and real time diagnostics that are useful for monitoring system operation and checking signal strength during installation and over time See the troubleshooting section if this indicator continues to blink or blinks periodically IMPORTANT Iridium s low earth orbit satellite constellation requires antennas to have a 360 view of the sky with no obstructions 8 2 above the horizon in any direction POTS RJ 11 Voice Connection When the optional POTS connected equipment goes off hook a dial tone will be present indicating the system is operating properly and a call can be placed Otherwise a busy signal or other error tone sequence will be present The blue phone LED indicator will also light when a voice call is in process Privacy Handset Voice Connection Text messages on the optional Privacy Handset s display provides system status When READY is displayed the system is ready to make a call Remove the Privacy Handset from the hang up cup and a dial tone will be present and a call can be placed The blue phone LED indicator will also light when a voice call is in process Rev 1 1 0
20. ble body of research to develop the updated ANSI standard The design of your phone complies with these standards when used as described under Unit Operation 3 Antenna Care Use only the antenna supplied by your service provider or an approved replacement antenna Unauthorized antennas modifications or attachments could degrade performance or damage the phone and may violate local agency regulations 4 Unit Operation Do not operate the unit when a person is within 4 inches 10 centimeters of the antenna A person or object within 4 inches 10 centimeters of the antenna could impair call quality and may cause the unit to operate at a higher power level than necessary and expose that person to RF energy in excess of that established by the FCC RF Exposure Guidelines 5 Driving Check the laws and regulations on the use of wireless telephones in the areas where you drive Always obey them Observe the following guidelines when using your phone while driving Give full attention to driving driving safely is your first responsibility Use hands free phone operation if available Pull off the road and park before making or answering a call if driving conditions so require Rev 1 1 01 09 12 ASE ComCenter Il applied satellite a engineering L Safety Information Continued 6 Electronic Devices Most modern electronic equipment is shielded from RF signals However certain equipment may not be shielded a
21. ctly to a laptop without the need for a router CHANGING MODES The default mode is DHCP Client but can be changed in a number of ways With the reset button located on the ComCenter II s connector panel Entering codes with the Privacy Handset Entering codes with the connected POTS RJ 11 equipment Clicking on the desired mode via the embedded webpage sea ea Rev 1 1 01 09 12 11 applied satellite engineering ASE ComCenter Il Pe Finding your ComCenter Il with ASE Device Manager The ASE Device Manager utility is included with your ComCenter II on CD ROM Install on your host computer and let the ASE Device Manager simplify your network installation Simply click the FIND button and the ASE Device Manager will scan your network for ASE Devices Found device s will then be listed in the drop down Profile box You can now select the device from the profile box and open its unique webpage to access its data features or connect your PC to the Internet directly through the device Rev 1 1 01 09 12 Click FIND GE ASE Device Manager v0 4 Atuo Find ComCenter s Click Find to automatically search your network for ComCenter Devices ind Manually Add ComCenter IP Address Add Searching network for ComCenter s MOS And ASE will search your network for ASE devices 12 ASE ComCenter Il applied satellite 7 engineering Changing the Ethernet Connection Mode Usin
22. d the air bag inflates serious injury could result 14 Important Notes for PABX System Users If using the ComCenter II with a PABX system the following precautions must be followed to prevent damage to your unit The ComCenter Il emulates a standard land line wall jack and generates the required operating and ringing voltages Connect to a PABX as either a central office CO or trunk line Never connect the ComCenter II to a PABX as an extension or damage to the PABX or ComCenter Il may result Rev 1 1 01 09 12 ASE ComCenter ll applied satellite Po engineering SA Overview Models Installation Settings TroubleShoot Appendix Product Overview The ComCenter ll Series brings your Iridium satellite link indoors to provide secure data and or voice communication anywhere in the world This new series includes an Ethernet interface allowing IP addressable network connectivity for global satellite data transfer and remote system control Ethernet connectivity brings you unprecedented new features like ASE SatChat SMS messaging and M2M Port Forwarding These versatile and enhanced voice and data features make the ComCenter ll the ideal solution for a wide variety of remote communications applications ENHANCED VOICE e RJ 11 POTS for PABX standard phones or wireless base station e RJ 45 Intelligent Privacy Handset interface for voice or texting e SmartDial simplified dialing sequence e Audio Status Tones ENHANCED
23. e Using POTS RJ 11 The same commands are used with the POTS RJ 11 as with the Privacy Handset However because there is no display of information on the POTS RJ 11 watch the blink pattern on the status LEDs and listen to audible beeps to confirm the mode setting To change mode take the POTS RJ 11 phone off hook and press the following keys 610 DIRECT 1 blink 1 beep 611 DHCP Client 2 blinks 2 beeps 612 DHCP Server 3 blinks 3 beeps Additional useful commands using POTS RJ 11 994 blinks the status LEDs and gives audible beeps according to mode setting Changing the Ethernet Connection Mode Using Embedded Webpage Accessing the embedded webpage in the ComCenter II may not be possible unless the default DHCP Client mode is compatible with your specific network Once you are able to access the ComCenter ll s webpage the mode can be changed by clicking on the CONFIGURE button This page will allow you to change modes CAUTION changing modes will likely cause you to lose access to the webpage until the network or direct connection is also configured to this new mode Rev 1 1 01 09 12 14 ASE ComCenter Il applied satellite 7 engineering Safety silicic Testing Settings TroubleShoot Appendix Testing your setup After installation and applying power the ComCenter ll s visual and audible indicators let you know status and health of your overall system Checking Signal Strength and Satellite Visi
24. ed in the Privacy Handset follow the previous generation 9505A handset protocols and operate differently than the 9555 handset See appendix for SMS messaging commands as they apply to the Privacy Handset General Use Data Calls The ComCenter II simplifies data connections via its embedded webpage Depending on the type of connec tion a simple button click from this webpage will initiate an Iridium PPP session or peer to peer connection Port forwarding features are also available for advanced users Rev 1 1 01 09 12 19 ASE ComCenter Il applied satellite a e engineering Safety Installation Settings Special Specs TroubleShoot Appendix SPECIAL FEATURES POTS RJ 11 PORT This port provides a versatile satellite link to the standard equipment you re already familiar with RJ 11 connected equipment can be located more than a mile away from the ComCenter II solving antenna location problems and minimizing costly antenna runs Besides being a voice link this interface has the following additional features VOICE CONNECT WITH SMARTDIAL SmartDial simplifies satellite dialing sequences by converting familiar land line dialing to satellite dialing But if you prefer satellite dialing SmartDial will automatically detect and disable itself PABX amp WIRELESS BASE STATION Typical RJ 11 applications include trunk line interface to standard multi user PABX systems base station with single or multiple wireless handsets or a single
25. ed satellite a engineering Oy Safety Installation Settings Use T Special T Specs TroubleShoot Appendix General Use Voice Calls ASE MC08 Only ASE s SmartDial technology makes dialing simple SmartDial automatically identifies the country code and knows how many digits are required for that country code Once the correct number of digits have been entered dialing commences automatically SmartDial de activates itself when the standard 00 Iridium dialing sequence is detected Pressing to send is then required to initiate the call e Placing a call with POTS RJ 11 Take the POTS RJ 11 phone off hook and listen for dial tone When dial tone is present simply enter the country code area code and phone number SmartDial will auto matically place the call when the correct number of digits are entered and you will hear the Iridium boop sound until the call connects Examples using SmartDial USA call 1 3 digit area code 7 digit phone number Iridium ISU call 8816 8 digit phone number Examples bypassing SmartDial USA call 011 3 digit area code 7 digit phone number to send Iridium ISU call 0118816 8 digit phone number to send e Answering a call with POTS RJ 11 POTS RJ 11 phone connected to the ComCenter II will automatically ring when an incoming call is pending Simply take off hook to answer e Placing a call with Privacy Handset Remove Privacy Handset from hang up cup and listen for dial tone
26. enter II Settings for a command to turn it off Note that for security reasons the ComCenter II can only turn off the Iridium default PIN code Mounting your Fixed Station Terminal Every installation is unique and as such ASE has provided a number of alternate mounting configurations Additional hardware may be developed in the future that is not illustrated in this manual Please contact an ASE representative or your local reseller for more information IMPORTANT If you are in doubt about the mounting steps or the connectivity at any stage of this installation please contact an ASE representative for assistance They will be able to guide you through your specific installation options more clearly Wall Mounting First position the device at the proper height and then mark the screw locations using a pencil Next anchor the mounting screws on the wall leaving about 0 25 of the head exposed Hang the device on the exposed screw heads and then tighten until snug IMPORTANT Different wall materials require different mounting hardware The proper screws anchors should be selected according to the materials used on your wall Swivel Mounting optional kit compatible with all models First Affix the Round Base to a sturdy surface using anchors and or screws as appropriate for the material Next Attach the ComCenter Il to the Mounting Plate using the center keyholes Finally plug the privacy Handset into the ComCenter II
27. ess become disabled and the ComCenter II will then prompt the user for a valid PIN code STATUS AND ERROR DISPLAY The ComCenter ll s embedded webpage has a real time status bar showing current state of the system and Iridium network ACCESS TO SYSTEM SETTINGS AND DIAGNOSTICS ComCenter II system configuration and settings are accessible via the embedded webpage This webpage also includes diagnostics and system logs useful for installation confirmation and general use stats Rev 1 1 01 09 12 20 ASE ComCenter Il applied satellite Po engineering Safety Installation Settings Special Specs TroubleShoot Appendix SPECIAL FEATURES continued EMBEDDED WEB PAGE As an extension of the Ethernet port the ComCenter II provides unique and power features via its internal embedded web pages System information is displayed in the header of all web pages including system IMEI Firmware Versions Your Phone Number see setting Your Phone Number below and the current System Status The Embedded web pages provide the following ASE special features ASE SATCHAT Provides SMS chatting service to other Iridium phones email addresses or cell phones check with cell phone provider for international support ASE IRIDIUM IRIDIUM CONNECT Initiates an internet connection via the Iridium ISP The ComCenter II will perform the dial up and PPP authentication Once status reports ONLINE you have established your Internet Connection ASE COMCEN
28. exit the menu 110 Using Message Services Rev 1 1 01 09 12 35 ASE ComCenter II applied satellite engineering Safety Installation Settings TroubleShoot Appendix Using Iridium s Messaging Features From the Privacy Intelligent Handset Courtesy of Iridium s 9505A User s Guide Reply to Sender Use this feature to reply to a message 1 Follow the steps in Go to the Next Message on page 110 until you see the message you want to reply to and then press 2 Press until you see Reply to Sender and then press Q 3 Compose your message For more information see the section titled Managing Outgoing Messages on page 113 If you are replying to an email the sender s email address will appear and a blinking cursor indicates where you should begin composing your message Note Leave a space between the email address and the beginning of your message 4 Press EY You will see Send Message 5 Press Q You will see Enter Number If available the sender s phone number will automatically appear If you are replying to an email the standard email response number 00 2 or 2 will appear 6 Enter number if none is present and press to send the message Using Message Services 111 Rev 1 1 01 09 12 36 ASE ComCenter II applied satellite engineering Safety Installation Settings TroubleShoot Appendix Using Iridium s Messaging Features From the Privacy Intelligent Handse
29. f an incoming message See page 130 for instructions on how to set your phone s alert The M message indicator is displayed The message is displayed immediately and remains on the display for several seconds or Mezzase Read Now is displayed if the message is an alphanumeric text message of up to 160 characters For more information see Read a New Message on page 108 How Messages Are Stored Your phone stores all messages on your SIM card If the message indicator is flashing your SIM card is full See Delete a Message on page 110 to make room for the new message 106 Using Message Services Rev 1 1 01 09 12 ASE ComCenter Il ASE ComCenter II applied satellite engineering Using Iridium s Messaging Features From the Privacy Intelligent Handset Courtesy of Iridium s 9505A User s Guide What Messages Contain You can receive short text or numeric messages in your Personal Mailbox Text messages may contain up to 160 characters Numeric messages typically phone numbers may contain up to 20 digits Your personal mailbox works along with Call Forwarding For more information see Personal Mailbox on page 47 and the Call Forwarding feature descriptions on pages 89 94 Messages contain multiple screens with the following information e the message e the date and time the message was sent e the phone number if available from which the message was sent Using Mes
30. for use IMPORTANT Different wall materials require different mounting hardware The proper screws anchors should be selected according to the materials used on your wall Rev 1 1 01 09 12 8 applied satellite engineering Common Wire Connections You may not need to make every accessory connection that you see outlined on the following pages However ASE ComCenter II the steps shown on this page are generally the most common and should be read carefully If you are in doubt about the mounting options or the connectivity at any stage of this installation please contact an ASE representative for assistance They will be able to guide you through your specific installation options more clearly Attach External Antenna The ComCenter ll accepts a male TNC connector Screw the antenna cable on to the ComCenter ll and tighten securely Do not exceed cable lengths outlined in the troubleshooting section of this manual Keep cable splices to a minimum Attach Power Input Jack Align the pin of the cord with the receptacle and press the plug firmly in place Next twist the collar to lock the cord to the ComCenter T Il The Lock collar on this cable should only be tightened finger tight Do not use pliers as this will overtighten the cable and potential damage the connector housing Rev 1 1 01 09 12 POWER 9 36 VDC Bs wy j x SS O O ASE ComCenter Il applied sa
31. g the Panel Button Initial press of the panel button will display the current mode by blinking all 9 36 VDC 4 status LEDs on the ComCenter II to indicate the mode setting 1 Blink DIRECT ComCenter uses fixed IP address 192 168 1 100 2 Blinks DHCP Client factory default your network assigns IP address 3 Blinks DHCP Server ComCenter assigns IP address to clients and sets self to 192 168 1 100 Pressing and releasing the button will indicate and retain the current mode setting Pressing and holding the button will sequence through each mode Release the button when the blink pattern matches the desired mode Unit will reboot with this new setting Press and release the button to confirm your mode setting is correct Changing the Ethernet Connection Mode Using Privacy Handset Remove from hang up cup and press the following keys each command begins with the star character 610 DIRECT 1 blink 611 DHCP Client 2 blinks 612 DHCP Server 3 blinks When changing modes with the Privacy Handset the display on the Privacy Handset will show the mode setting and the status LEDs will also blink to indicate the mode setting ADDITIONAL USEFUL COMMANDS USING THE PRIVACY HANDSET 994 displays current mode setting and blinks the status LEDs accordingly 955 displays current IP address setting Rev 1 1 01 09 12 13 ASE ComCenter Il applied satellite a engineering gt Changing the Ethernet Connection Mod
32. gainst RF signals from your Iridium designed satellite unit 7 Pacemakers The Health Industry Manufacturers Association recommends that a minimum separation of 6 inches be maintained between a wireless phone s antenna and a pacemaker to avoid potential interference with the pacemaker These recommendations are consistent with the independent research by and recommendations of Wireless Technology Research PERSONS WITH PACEMAKERS e Should ALWAYS keep the Iridium designed satellite unit more than six inches from their pacemaker when the unit is turned ON e Should turn the unit OFF immediately if you have any reason to suspect that interference is taking place 8 Other Medical Devices If you use any other personal medical device consult the manufacturer of your device to determine if it is adequately shielded from external RF energy Your physician may be able to assist you in obtaining this information Turn your unit OFF in health care facilities when any regulations posted in these areas instruct you to do so Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy 9 Vehicles RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles Check with the manufacturer or its representative regarding your vehicle You should also consult the manufacturer of any equipment that has been added to your vehicle 10 Posted Facilities Turn your uni
33. gs and diagnostics Rev 1 1 01 09 12 6 ASE ComCenter ll applied satellite Y engineering Models and Configurations To meet various applications and system installations the ComCenter II is available in two main configurations each with optional configurations and accessories Voice and Data Model ASE MC08 This model does it all Voice Data and SMS Texting Perfect for Resilience business continuity corporate communications with remote personnel data backup and VSAT back door control RJ 11 POWER o RJ 45 RJ 45 PO TS ETHERNET HANDSET 9 36 voc Data Only Model ASE MC07 Model ASE MCO7 is a lower cost reduced feature model that eliminates voice interfaces and features and targets data only applications The Ethernet port allows network connectivity for global satellite data transfer and remote system control Perfect for Resilience data backup and VSAT back door control Optional Configurations and Accessories Integrated GPS Swivel RAM Mount with Privacy Handset Model ASE MCOxG Model ASE MCOx H Rev 1 1 01 09 12 7 ASE ComCenter Il applied satellite 7 engineering Installation and General setup IMPORTANT For proper operation the SIM card installed in your ComCenter ll must be ACTIVATED by your Service Provider and UNLOCKED pin code turned off If the PIN code has not been turned off by your Service Provider refer to Accessing ComC
34. he combination of the Products with any ancillary equipment not furnished by ASE e Defects or damage resulting from use of the Product in any manner not normal or customary misuse accident or neglect including but not limited to dropping the Product onto hard surfaces immersion in or exposure to water rain or extreme humidity immersion in or exposure to sand dirt or other particulates exposure to extreme heat spills of food or liquid improper testing operation maintenance installation adjustment or any alteration or modification of any kind f Batteries manufactured by ASE and sold with Products whose capacity exceeds 80 of rated capacity are not covered Batteries whose capacity falls below 80 of rated capacity or that develop leakage shall be considered non conforming This warranty is voided for batteries if i such batteries are charged by other than the ASE approved battery charger specified for charging such batteries ii any seals on such batteries are broken or show evidence of tampering iii such batteries are used in equipment other than the Product for which they are specified or iv such batteries are charged and stored at temperatures greater than 60 degrees Celsius g Breakage or damage to antennas or scratches or other damage to plastic surfaces or other externally exposed parts caused by Purchaser s use Rev 1 1 01 09 12 26 ASE ComCenter Il applied satellite a engineering Oy Safety Installation
35. isturbance Clause 10 3 Radiated RF Immunity Clause 10 4 Electrical Fast Transients Clause 10 5 Electrostatic Discharge Clause 10 9 Compass Safe Distance Clause 11 2 Manufacturer s Name Applied Satellite Engineering Inc Manufacturer s Address 16559 N 92nd Street 101 Scottsdale AZ 85260 480 443 1424 Equipment Description ComCenter II Equipment Class Maritime Navigation and Radio Communication Equipment and Systems Model Numbers MC01 MC04 MC05 MC06 Incl of MC07 MC08 I the undersigned hereby declare that the equipment specified above conforms to the above Directive s and Standard s i ATID OAA K U S A a LW Aoki Bill Kede lf E 4 Position 38 Rev 1 1 01 09 12 51
36. n press QY 3 Press to scroll to one of the features described below Read a Stored Message To read a stored message that you have received 1 Follow the steps in Getting to Received Messages to enter the message center You will see the number of messages stored followed by the first message If you do not have any messages you will see Na Messases 2 Press to scroll through the message one screen at atime 3 Press Y to access menu options for the message or Press and hold Y to exit the menu Using Message Services 109 Rev 1 1 01 09 12 34 applied satellite engineering ASE ComCenter Il Using Iridium s Messaging Features From the Privacy Intelligent Handset Courtesy of Indium s 9505A User s Guide Go to the Next Message To go to the next message 1 5 Follow the steps in Read a Stored Message on page 109 then press y You will see the next message If you are at the end of your message list you will see the first message again Press to scroll through the message one screen at atime Repeat steps 2 to 3 to read all of your messages Press and hold 9 to exit the menu Delete a Message Use this feature to make room for new messages on your SIM card Ti Follow the steps in Go to the Next Message above until you see the message you want to delete and then press Y then press Q You will see Meszase Deleted Press and hold 9 to
37. nd it is not assignable or transferable by the Purchaser This is ASE s sole and complete warranty for the Products ASE assumes no obligation or liability for additions or modifications to this warranty unless made in writing and signed by an officer of ASE ASE does not warrant any installation maintenance or service of the Products not performed by ASE This product is covered by a U S A warranty If the Product has been sold outside of the U S A ASE will honor the U S A warranty terms and conditions only Outside of the U S A any different warranty terms liabilities and or legal requirements of the country in which the Product is sold are specifically disclaimed by ASE 2 Conditions Not Covered By This Warranty a Products that are integrated installed maintained or serviced in any manner other than in accordance with the ASE user documentation furnished with or applicable to the Product b Product damage caused by the use of ancillary equipment not furnished by ASE including accessories and peripherals c Problems where the Product is used in a combination with ancillary equipment not furnished by ASE and it is determined by ASE there is no fault with the Product d Ancillary equipment not furnished by ASE that is attached to or used in connection with the Products is not the responsibility of ASE and all such equipment is expressly excluded from this warranty Furthermore ASE does not warrant the integrated operation of t
38. neccion me n nn et sone nn se et eee Pe reo nmap ce ee Perea nee ee wn Ie eee ee EET See oer ee eee ree 13 SIGS CNG a ore ccecnteet es cecce es E E E a E E A E eck caice e A cece re secaaas 15 Checking signal Strenth and Satelite Visibilty se secre ess cee ee rece ee arn een eee eee ere oe eee ne ent See rece ey etn tae ae 15 POMS Jai VOCS COM GUC iy eee E eth tert ere A 15 Privacy Handset Voice Connection aaa nana ear eee een orgie eee eee 15 Daa Connection e a E eres PC ere eee ere ene oe rene ee eee eee 16 PAG GOS SING SUC Tams A ae ee E eee eee ee eer eae eae ee ete eee 16 o tecec nee T een nee sete E E E star taee ced A T mene T E E seg encinreten Steet nee eter 17 ACCESSING miler SA Sede el sec ae 17 a E E wee 18 GeneralUse Voice Cals r A E a se eee ee ee ree ee erie ee ate er nee teeta ree eevee Pet Seem a nee ee eee enone ne Sean cee some ene ae eeenar eaten renee 18 SA Te Messaging A E ee Oe eee ea 19 General Use ae eae aS ee re ie ete iE ea ee es ee tee ee ete ees ae 19 Special Features E E A O E A E E PETE A E E T TT A ca T A A O A E E 20 SpeciNcauons on a E a o 23 ic E E E A ross vemae 24 imstalatonsandi Stanups E O ea a e e ee ee eee re meee sre ere rece ee anne oe 24 EW ENON TONES A A E eat tare oe anaes aera 25 aci O 26 A N eau wane secwe E E E E E E st cues dome eannee E cart acsnvenan 28 Weg dls MESSAGING Ie alles aereo user erp eweraci ote nt ase ae nite tne atin eteeeea me tam emma deanna 28 Declaration or OMmMiOn iby ene ee
39. one digit at a time or press and hold Y to erase the entire number hours 3 Enter the new number and then press Y You will see Hours followed by the number you entered 4 Press and hold 9 to exit the menu 124 Using Message Services Rev 1 1 01 09 12 49 ASE ComCenter II applied satellite engineering Safety Installation Settings TroubleShoot Appendix Using Iridium s Messaging Features From the Privacy Intelligent Handset Courtesy of Iridium s 9505A User s Guide Specify Outgoing Message Type You can send messages to a device which interprets them in a format other than text Your service center converts the messages before forwarding them to the destination address Note Currently the only supported message type is PEATS To specify the outgoing message type 1 Follow the steps in Getting to Message Settings on page 124 to get to lutasins Gag Messase Ture and then press QY to select 2 Press to scroll to the desired type and then press QY to select it 3 Press and hold 9 to exit the menu Using Message Services 125 Rev 1 1 01 09 12 50 ASE ComCenter ll applied satellite 7 engineering y Safety Installation Settings TroubleShoot Appendix Declaration Of Conformity on Declaration of Conformity Application of Council Directive 2004 108 EC Standards To Which prom i dat a Radiated Emissions Clause 9 3 Confor mity Is Declared Conducted RF D
40. play in order to keep the cursor and the last few lines of text in view When you have finished composing your message 6 Press LOK to access options for that entry Message editor menu options let you send the message immediately or store it for later use These options are described on pages 116 117 114 Using Message Services Rev 1 1 01 09 12 39 ASE ComCenter II applied satellite engineering Safety Installation Settings TroubleShoot Appendix Using Iridium s Messaging Features From the Privacy Intelligent Handset Courtesy of Iridium s 9505A User s Guide Create a New Email Message Note You must subscribe to this network feature through your service provider Contact your service provider for additional information 1 Follow the steps in Create a New Message on page 114 until you get to step 3 2 Compose your message starting with the destination email address followed by a space and then your message For example johndoe domain com This is a sample message Note The maximum length of the entire message including the destination email address is 160 characters The editor will stop after the 160th character has been entered 3 Press Y to access options for that entry Using Message Services 115 Rev 1 1 01 09 12 40 ASE ComCenter II applied satellite engineering Using Iridium s Messaging Features From the Privacy Intelligent Handset Courtesy of Iridium
41. r s expense for any applicable duties or other charges If additional information is needed please contact ASE at the address and phone number listed in Paragraph 6 below 4 General Provisions THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE FURTHER THIS WARRANTY COVERS THE PRODUCTS ONLY AND NO WARRANTY IS MADE AS TO COVERAGE AVAILABILITY OR GRADE OF SERVICE PROVIDED BY ASE SEPARATELY FOR ASE SATELLITE SERVICES IN NO EVENT SHALL ASE BE LIABLE FOR DAMAGES INEXCESS OF THE PURCHASE PRICE OF THE PRODUCT IN QUESTION OR FOR ANY LOSS OF USE LOSS OF TIME INCONVENIENCE COMMERCIAL LOSS LOST PROFITS OR SAVINGS OR OTHER INCIDENTAL SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE SUCH PRODUCT TO THE FULL EXTENT SUCH MAY BE DISCLAIMED BY LAW 5 State Law and Other Jurisdiction Rights Software Copyrights Some states and other jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or limitation on how long an implied warranty lasts so the above limitations or exclusions may not apply to Purchaser This warranty gives Purchaser specific legal rights and Purchaser may also have other rights that vary from jurisdiction to jurisdiction Laws in the United States and other countries preserve for ASE certain exclusive rights for copyrighted Product
42. red message You use the keypad to create or edit a message You can produce any letter in the alphabet by pressing the appropriate key For example press BY to enter the letters A B or C as shown press 1 time to insert an A press 2 times to insert a B press 3 times to insert a C press 4 times to insert a 2 For a complete list of the characters you can enter from the keypad see page 66 Using Message Services 113 38 ASE ComCenter II applied satellite engineering Using Iridium s Messaging Features From the Privacy Intelligent Handset Courtesy of Indium s 9505A User s Guide Create a New Message To create a new message in the message editor 1 Follow the steps in Getting to Message Editor and then press to select The message editor displays the contents of the last message entered If there are no previous messages the cursor is placed in the upper left corner of the editing area 2 Press and hold 9 to clear the entire message editor contents if necessary Tip Press and 3 Begin composing your message Enter a hold any letter by pressing a key as many times as numeric key to necessary Sere aa B 4 Press a to advance the cursor lowercase 5 Repeat steps 3 and 4 as many times as characters necessary to complete your message Lines of text are automatically formatted in the display When you reach the bottom of the editing area the top lines of text scroll up and off the dis
43. s Use 1 Special TroubleShoot Appendix Accessing ComCenter Il Settings RJ 11 and privacy intelligent handset OPTION SEQUENCE DESCRIPTION Volume GED Lowest Press 20 and then press 1 through 5 to change the volume level sent 2 to the handset Press 1 to adjust the volume to its lowest level and 5 to adjust it to its highest Highest dh Disabled Press 500 to toggle USA 911 dialing off and 501 to toggle it on E Enabled By default the ComCenter ll is set to USA 911 On We strongly recommend leaving 911 dialing on if you are a United States customer Be sure to read the sections below discussing emergency 911 calls This setting partially overrides SmartDial recognition of country codes and allows United States callers to simply type 911 to access the emergency system If this setting is off then calls starting with 91 are recognized as dialing the country code for India US 911 eg GO Disabled Press o turn off network loss alert system default setting Press P 510 tot ff network lert system default setting P GW Enabled 511 to turn on network loss alert ComCenter Il speaker will beep whenever satellite network is lost or restored Network Loss Alert ED Press 52 and then the volume setting you prefer for the base station ringer Pressing 520 will silence the ringer for incoming calls but will not affect equipment connected to the RJ
44. s eee ee ete nent O Or 51 Rev 1 1 01 09 12 ASE ComCenter ll applied satellite a engineering gt PRECAUTIONS Please read and understand this User s Manual before installing your ComCenter II Careless or incorrect installation can degrade performance damage both new and existing equipment and incur unexpected network airtime charges Safety Information 1 FAA Regulations ASE products are not FAA approved and are not intended for aircraft use 2 Exposure to Radio Frequency Signals Your Iridium designed satellite unit is a low power radio transmitter and receiver When it is ON it receives and sends out radio frequency RF signals International agencies have set standards and recommendations for the protection of public exposure to RF electromagnetic energy International Commission on Non lonizing Radiation Protection ICNIRP 1996 Verband Deutscher Elektrotechniker VDE DIN 0848 United States Federal Commission Radio Frequency Exposure Guidelines 1996 National Radiological Protection Board of the United Kingdom GS 11 1988 American National Standards Institute ANSI IEEE C95 1 1992 National Council on Radiation Protection and Measurements NCRP Report 86 Department of Health and Welfare Canada Safety Code 6 These standards are based on extensive scientific review For example over 120 scientists engineers and physicians from universities government health agencies and industry reviewed the availa
45. sage Services 107 Rev 1 1 01 09 12 32 ASE ComCenter II applied satellite engineering Using Iridium s Messaging Features From the Privacy Intelligent Handset Courtesy of Indium s 9505A User s Guide Accessing Received Messages Read a New Message Notification Messages An incoming voicemail notification message automatically scrolls across your screen You can e Press Y to store it on your SIM card e Press Y to delete it Text Messages When you receive a new alphanumeric message 1 Press Q and continue with step 2 or Press 9 to read the message later See Read a Stored Message on page 109 2 Press to move forward through a message one screen at atime 3 Press Y to access menu options for the message These options are described on pages 110 112 Note If the message storage space on your SIM card is full you will not be able to store a message for later retrieval Use the delete message feature page 110 to make room for new messages on your SIM card 108 Using Message Services Rev 1 1 01 09 12 33 ASE ComCenter II applied satellite engineering Using Iridium s Messaging Features From the Privacy Intelligent Handset Courtesy of Iridium s 9505A User s Guide Getting to Received Messages 1 Press to go directly to the Messages menu or Press until you see Mezza38 and then press oK i 2 Press to scroll to Received Messases and the
46. sages 5 Press and hold Y to exit the menu Send a Stored Message This feature sends a message stored in the outgoing messages list To send a stored message 1 Follow the steps in Read a Stored Message on page 118 2 Press until you see Send Mezzase and then press Q You will be prompted to enter the destination address phone number for the message 3 Enter the destination address and then press od to send the message If the destination is a phone number enter it beginning with OO or If the destination is an email address enter 00 2 or 2 The message is sent to your message service center which forwards the message to its final message arrives at the service center Using Message Services 119 44 ASE ComCenter II applied satellite engineering Using Iridium s Messaging Features From the Privacy Intelligent Handset Courtesy of Iridium s 9505A User s Guide If the message cannot be delivered to the service centre you will see Message Failed followed by Resend on the next line You can Press Q to resend the message or Press 9 to abandon the attempt to send the message at this time If you have not previously stored a service center number then you will see lo Service Centre See Enter Service Centre Number on page 123 for instructions on how to enter a service center number Edit a Stored Message You can edit a message that
47. ss has not been exceeded CAUSE Another symptom that the ComCenter ll is unable to find or register with the Iridium network RESOLUTION Verify SIM card is installed activated and unlocked Verify antenna is not obstructed and that cable length or max dB loss has not been exceeded CAUSE Check antenna location for obstructions a 360 degree clear view of the sky is required for proper operation Antenna cable length exceeded or there are too many splices in cable run RESOLUTION Re position antenna away from obstructions verify cable length has not been exceeded eliminate unnecessary cable splices 24 ASE ComCenter Il applied satellite a engineering gt Status and Error Tones RJ 11 POTS interface only DESCRIPTION TONE NAME TONE PATTERN Powering Up NOT READY TONE lt long tone gt lt bleep gt repeat Initialization Searching for Network NOT READY TONE lt long tone gt lt bleep gt repeat Found Network FOUND NETWORK TONE lt bleep gt lt bleep gt lt bleep lt bleep gt lt bleep gt Ready to Dial DIAL TONE lt continuous dial tone gt Enter ASE Access PIN CODE BEFORE DIAL lt pause gt lt bleep gt repeat PIN CODE Device on Data Call BUSY TONE lt continuous busy tone gt Poor Signal during Call POOR SIGNAL lt bleep gt lt bleep gt Missing SIM Card ALERT TONE BEEP COUNT Alert Tone 2 beeps Locked SIM Card ALERT TONE BEEP COUNT Alert Tone 3 beeps Registration Denied ALER
48. ss to the Iridium service for systems using a SIM card type Captain s Card The PIN must be a 7 digit number If fewer digits are stored the system expects pre pended O s to complete the 7 digits For example PIN 85260 would require entering 0085260 when accessing system ASE PEER TO PEER Provides Peer to Peer configuration and connection Setup includes Dial up number or RAS Remote Answer enable and Port Forwarding SAVE You must click save to accept all changes to the configuration DIAL UP NUMBER This is the number of the device to be called when using this modem as the calling device MO when initiating a Peer to Peer session RAS Enable the Remote Answer Service in the modem when using this modem as the called device MT in a Peer to Peer session Rev 1 1 01 09 12 21 ASE ComCenter Il applied satellite a e engineering Safety Installation Settings Special Specs TroubleShoot Appendix SPECIAL FEATURES continued PORT FORWARDING IP addresses within the local network of the remote site can be accessed using Port Forwarding by assigning local IP addresses to unique ports The syntax is WanPort Local IP address Port For example to allow port forward access to a web server running on local device 192 168 1 52 80 the setup would be 80 192 1 52 80 ASE EVENT LOG Displays a list of the last 100 system events These events include phone usage and SMS usage ASE NETWORK MONITOR Updates list of signal strength
49. t Courtesy of Indium s 9505A User s Guide Edit a Received Message You can edit a message that you have received then send the modified message and or store it in the outgoing messages list 1 Follow the steps in Go to the Next Message on page 110 until you see the message you want to edit and then press Q press Q The message is copied to the message editor You will see the final portion of the message displayed in the editing area The cursor is placed atthe end of the message For instructions on how to edit a stored message see Edit a Stored Message on page 120 112 Using Message Services Rev 1 1 01 09 12 7 applied satellite engineering ASE ComCenter Il Using Iridium s Messaging Features From the Privacy Intelligent Handset Courtesy of Iridium s 9505A User s Guide Rev 1 1 01 09 12 Getting to Message Features 1 Press to go directly to the Messages menu or 2 Press to scroll to one of the features described below You will see the feature name followed by Select Managing Outgoing Messages You can create a new message and send it immediately or store it in an outgoing messages list for later use You can also edit a message that you have received then send and or save the modified message Messages are created and edited in the message editor Message Editor The message editor lets you create a new message or modify a sto
50. t OFF in any facilities where posted notices so require 11 Blasting Areas To avoid interfering with blasting operations turn your unit OFF when in a blasting area or in areas posted Turn off two way radio Obey all signs and instructions 12 Potentially Explosive Atmospheres Turn your unit OFF and disconnect the power supply when you are in any area with a potentially explosive atmosphere Obey all signs and instructions Sparks from your battery or power source in such areas could cause an explosion or fire resulting in bodily injury or even death Areas with a potentially explosive atmosphere are not always clearly marked They include but are not limited to fueling areas such as gasoline stations below deck on boats fuel or chemical transfer or storage facilities areas where fuel odors are present for example if a gas propane leak occurs in a car or home areas where the air contains chemicals or particles such as grain dust or metal powders and any other area where you normally would be advised to turn off your vehicle engine Rev 1 1 01 09 12 3 ASE ComCenter Il applied satellite a engineering L Safety Information Continued 13 For Vehicles Equipped With Airbags An air bag inflates with great force Do NOT place objects including both installed or portable wireless equipment in the area over the air bag or in the air bag deployment area If in vehicle wireless equipment is improperly installed an
51. tellite 7 engineering Optional Accessory Connections The following connections are optional and may not apply to every installation Connecting to POTS RJ 11 Model ASE MC08 Only WARNING TO PABX System USERS If using the ComCenter ll with a PABX system the following precautions must be followed to prevent damaging your unit The ComCenter Il emulates a standard land line wall jack and generates the required operating and ringing voltages Connect the PABX as either a central office CO or trunk line Never connect the ComCenter II to a PABX as an extension or damage to the PABX and or ComCenter ll may occur Single Analog Phone or Base Station with Wireless Handsets Connect your optional RJ 11 POTS equipment to this port Typical equipment used with the ComCenter Il include e Single analog phone or office speakerphone e Base station with wireless handsets e PABX to corporate telecom infrastructure see PABX connection warning PO T S ETHERNET HANDSET 9 36 VDC l Attach Privacy Handset Model ASE MC08 Only Connect your Privacy Intelligent Handset to the RJ 45 jack as shown The plug should be pressed into the socket until an audible click is heard this indicates the plug is fully seated and locked in position 63551 ETHERNET HANDSET 536 VOG y IMPORTANT This port uses a common RJ45 connector but it should be noted that it will NOT support a connection to anything other than an Privacy
52. you have stored in the outgoing messages list To edit a stored message 1 Follow the steps in Go to the Next Message on page 119 until you see the message you want to edit and then press Q press Q The message is copied to the message editor You will see the final portion of the message displayed in the editing area The cursor is placed at the end of the message For instructions on how to edit a received message see Edit a Received Message on page 112 120 Using Message Services Rev 1 1 01 09 12 45 applied satellite engineering ASE ComCenter Il Using Iridium s Messaging Features From the Privacy Intelligent Handset Courtesy of Iridium s 9505A User s Guide Delete a Stored Message Use this feature to make room for new messages on your SIM card To delete a stored message 1 Follow the steps in Go to the Next Message on page 119 until you see the message you want to delete and then press Q Press until you see llelete Message and then press QY You will see Meszase Deleted 3 Press and hold 9 to exit the menu Rev 1 1 01 09 12 Using Message Services 121 46 applied satellite engineering ASE ComCenter Il Using Iridium s Messaging Features From the Privacy Intelligent Handset Courtesy of Iridium s 9505A User s Guide Getting to Message Settings 1 Press to go directly to the Messages menu or Press until
53. you see fleszazez and then press Q Press to scroll to Mezzase Settings and then press Q Press to scroll to one of the features described below Managing Other Message Settings Store Your Voicemail Number To store a voicemail number Tip Use pause 1 Follow the steps in Getting to Message dialing to store Settings to get to Yoicemal l Number and then your voicemail press Q to select You will see Enter access and PIN Volcemal Number followed by your current numbers voicemail number If this is the first time you together See have stored a number continue with step 3 E pil hile 2 Press gt to select Voicemail Number Press to clear one digit at a time or page 67 press and hold 9 to erase the entire number 3 Enter the new number and then press Q You will see Cone leted 4 Press and hold 9 to exit the menu 122 Using Message Services Rev 1 1 01 09 12 4 applied satellite engineering ASE ComCenter Il Safety Installation Settings TroubleShoot Appendix Using Iridium s Messaging Features From the Privacy Intelligent Handset Courtesy of Iridium s 9505A User s Guide Enter Service Centre Number Use this feature to enter the number for the service center that forwards your outgoing messages You must specify a service number before you can send any messages To enter the service center number 1 Follow the steps in Getting to Message Settings on page

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