CapTel™ Quick Guide - CapTel Captioned Telephone
Contents
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3. feature is on The red light over the button should be lit If the light 1s not on turn on the feature by pressing the button Pick up the handset Dial the number of the person you are calling example 555 1234 If you are in an office setting see page 20 in the manual x 5551234 Captioning Service is Ringing 4 After a few seconds you will see a message letting you know that the Captioning Service is being connected to your CapTel phone Once connected the Captioning Service dials the person you are calling Waiting for Captions EN 3 5 You may begin speaking to the person as soon as you hear them answer or when you see their greeting on the display kkkkkkkkkkkkkkkkkkkkkkkkk CapTel CA 01234 Dialing 5551234 Ringing 1 2 Hello this is Placing a Call without Captions Anyone can use the CapTel If you don t want to receive captions turn off the Caption feature before picking up the handset by pressing the button ADJUSTING THE VOLUME SETTINGS Conversation Volume To increase the overall volume of the person s voice coming through the handset move the slide control on the right side of the CapTel toward the back of the phone Conversation Volume Boost For an additional boost up to a maximum gain of 35dB during the call press the button This resets after each call Conversation Tone To adjust the tone of sounds coming through the handset move the s
4. get you started placing and answering captioned calls in 1 Line mode WW NW Customer Service CapTel 9 CapTelmail com 888 269 7477 Voice Caprel 800 482 2424 TTY 608 238 3008 Fax www captionedtelephone com To use CapTel in 2 Line mode or for more complete instructions please see the user manual 310 012303 SETUP Telephone Line The CapTel plugs into a standard analog telephone line jack as is found in most residences If you are installing the CapTel in an office setting check with the telephone system administrator to make sure you are using an analog a x port CapTel can be used with a Digital Subscriber Line DSL only if an inline analog filter is used Desktop Wall Footplate When attaching the Desktop Wall ciem Ss footplate make sure the larger e edge is along the top of the CapTel eS This helps position the CapTel so that the display is easy to read lt when it is set on a desk or table for wall mounting the footplate goes the other way ANSWERING A CALL 1 LINE MODE 1 The person calling you first dials the toll free Captioning Service Voice Number see page 1 of the manual for the number 2 When the Captioning Service answers the caller enters your telephone number 3 When your CapTel rings RING is displayed 4 Pick up the handset There is a pause while the service connects to your CapTel Wait before saying
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6. lide control on the right side of the CapTel to provide high or low frequency adjustment TONE LOW c Iui HGH For additional volume adjustments such as how to adjust the ring pitch the conversation tone or to check the volume of your outgoing voice please refer to pages 12 14 of the manual REVIEWING CAPTIONS 1 During or after a captioned call press the Meu button The captions are displayed in a smaller area and Review Captions appears 5551234 Ringing 1 F Display Hello this is Kim can I Buttons help you Sure one moment Holding M Press the Hey how is it going button next to Exit the item you wish to select Review Captions NO Press the button next to the up or down arrow to scroll through the captions NOTE new incoming captions are not visible until you exit the menu Q Press the button next to Exit to return to seeing the new captions in the whole display area again PLACING A CALL ADJUSTING THE VOLUME SETTINGS REVIEWING CAPTIONS
7. menus See page 25 of the manual for more details Register Your Long Distance Provider If you make long distance captioned calls with your new CapTel phone please let CapTel Customer Service know what long distance company you want your long distance charges to be billed under so that it appears correctly on your phone bill under your existing long distance service or calling plan This is for long distance charges only there is never any cost to you for the Captioning Service For more information please see page 8 in the user manual RECEIVING CALLS WITH CAPTIONS ANSWERING A CALL DIALING 911 amp CALLING TIPS ON BACK RECEIVING CALLS WITH CAPTIONS 1 LINE MODE CAPTEL USER Talk to the other E person Listen to his responses E The person calling you dials the Captioning Service first Then the caller enters your phone number Ei The Captioning Service connects the call to you and tran scribes everything the caller says into captions for you to read on the display screen For information about 2 Line CapTel optional see page 32 in the user manual HOW CAPTEL WORKS 1 LINE MODE CAPTEL USER Talk to the person you are calling L5 _ lt gt Sv _ lt lt lt lt lt lt lt Listen to his responses Captions of what the person says appear on your Caplel display Everything the person says also goes through a Captioning Service which
8. transcribes his words into captions using the latest in voice recognition technology To Receive Captions When Someone Calls You If the incoming call is not dialed through the Captioning Service the call will not be captioned You cannot turn on captions manually in the middle of a call in 1 Line mode If you would like captions ask the person to hang up and call you again using the Captioning Service Voice Number See page 1 of the user manual for the telephone number to use To Receive Captions When you place a call the CAPTION feature must be on before you pick up the handset Then the CapTel phone will automatically connect to the Captioning Service When someone calls you they must dial the Captioning Service first 1 Line mode only If the incoming call is not placed through the Captioning Service the call will not be captioned You cannot turn on captions manually in the middle of a call in 1 Line mode See page I of the user manual for the Captioning Service Voice Number For information about 2 Line CapTel optional see page 32 in the user manual SETUP HOW CAPTEL WORKS PLACING A CALL 1 LINE MODE To get started With the handset hung up press the mu button to see menu options and to personalize your calling settings Continue to press the LM button repeatedly to scroll through the options Placing a Call with Captions Nd B Verify that the Caption
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