CRS User Manual
Contents
1. CUE a s L cue local E WAN Miniport PPTP A Local Area Connection cue local s Marvell Yukon 88E8072 PCI E Gig Select a file to preview m Wireless Network Connection 4 i CUEas ffl Intel R WiFi Link 5100 AGN The following steps are 1 Right click on network adapter used for connection with touch panel and then right click and select Properties 2 Select Internet Protocol TCP IP and click on properties button Local Area Connection Properties General Authentication Advanced Connect using 39 Intell PROMMOO VE Network Connection lt a This connection uses the following items El Client for Microsoft Networks m File and Printer Sharing Far Microsoft Networks El gas Facket Scheduler 3 Internet Protocol TCP IP Install Uninztal bis 3 Properties E Description Transmission Control Protacal Intermet Protocol The default wide area network protocol that provides communication across diverse interconnected networks Show icon in notification area when connected www cuesystem com Support cuesystem com Cue Reservation System For Windows XP the steps are 1 Start Windows XP 2 Click on Start then click on Control Panel and choose the option to switch to Classic View 3 Double click on Network Connections Network Connections File Edit View Favorites Tools Advanced Help L gt y Search Folders2. User Manual Page 26 Cue Reservation System Room Touch Panel Settings Users can change the following configuration on touch panels with CRSRoomUI e Room shown on touchpanel e ExchangePassword To change this item take the following steps 1 Press the touchpanel in room name area top left corner for 10 sec until keyboard appears 2 Enter ExchangePassword 3 Cue Reservation System Configuration screen appears 4 If you need to set the room for which reservation data are displayed push button Room Name Change UT Listbox of available rooms appears now you can select the room 6 If you need to change ExchangePassword password for Cue Reservation System user push button CRS User Password Change enter and re enter the new password This change of password does not change the password in Microsoft Echange Server so you have to change it also in Active Directory Users and Computers on Microsoft Windows Server 7 You can close the settings window by Exit button www cuesystem com User Manual Page 27 Support cuesystem com Cue Reservation System TiPs FOR PROGRAMMERS Set Language AIT CRS graphic objects support language settings provided by XPL2 command SetLanguage For available languages contact supporti cusystem com Company Logo etc There is free space on the top and bottom of CRSOverviewUI and CRSRoomUI for placing company logos or other objects You can place any graphic object
3. new installation of Exchange 2010 or after you add an additional Exchange 2010 server role to an existing Exchange 2010 server you Malbox should complete the post instalistion tasks Because each server role offers several Festures that you can configure For your organization make sure that you Zh Chent Access complete the post installation tasks for each server role that you install Use your Exchange Management console to pm ne ia Unified Messaging m Revipient Configuration Finalze Deployment Tasks d Malbox These tasks are required to complete the deployment of your Exchange 2010 organization The tasks apply to features that are enabled by def auk but are ration create an account for Cue Reservation System cw a 3 eiat box This tapie provides a cheek ist of the recommended tasks to perform after you deploy Exchange 2010 ove Request user CRS works with this account to manage aran NN UE Gee ANA A room data allshion Tacks Exchange 2010 In section Recipient Configuration select the Mailbox folder and start the wizard to create a new account Step 2 Select User Mailbox and click Next NE New Mailbox El Introduction Introduction 3 p This wizard helps you create a new mailbox resource mailbox or linked mailbox You can J User Type also use this wizard to mail enable an existing user J New Mailbox Choose mailbox type User Mailbox J Completion This mailbox is owned by a user to send a
4. Bact Cancel Step 11 Now test the accessibility of Exchange EWS d Obliben polo ky 3 9 Navrhovan weby services using Internet Explorer Run Internet B aimee loc B g c ar Meme Nate Or gt explorer and enter the address of Exchange ns Samm crown sanp How lese msec enon yero mesas Sins wsdlz http schemas xmlsoap org wsdl xmins t http schemas microsoft com exchange services 2006 types gt server in the following format c celsis cries as import namespace http schemas microsoft mf miu miss MM foin schemaLocation messages xsd gt https ExchangeServerAddress ews Exchange E lt wsdl part name Impersonation element t PP apiece gt wsdl part name MailboxCulture element t MailboxCulture AS M X wsdl part name RequestVersion element t sims prendi SIBI lt wsdl message gt wsdl message name UploadItemsSoapOut gt wsdl part name A asa ior stp element tns nn I ipart name ServerVersion element t ServerVersionInfo This address will be needed later in CRSServer Roco diu lt wsdl part name ose a element tns ttes wsdl part name Impersonation element t Exchangelmpersonation I P E h R wsdl part name MallboxCulture clement t MallboxCulture S e n g S a S ro p e r y XC a n g e wsdl part name RequestVersion element t RequestServerVersion I gt wsdl message lt wsdl message name Expordqemeapo Ms wsdl part
5. driver module graphic object Video LCD plasma projector Touch Panel N Touch Panel 1 CRSRoomiInterface CRSRoomUI module graphic object Network IPCUE omega or pcCUE standard Display Device CRSOverviewInterface CRSOverviewUI module graphic object Video LCD plasma projector www cuesystem com User Manual Support cuesystem com Page 6 Cue Reservation System Software Components Cue Exchange Connector It is a special service running on ipCUE omega This service makes a bridge between the CUE control system and Microsoft Exchange Server The Cue Exchange Connector is pre installed on ipCUE omega and there is no need to configure it CRSServer driver This driver is the core of CRS it communicates with Microsoft Exchange Server through Cue Exchange Connector and provides data to all graphic objects CRSOverviewUI graphic object This graphic window type object is used to display the data of all rooms for example in a lobby or reception The instance of this graphic object is typically created in ipCUE omega whose video output is connected to the lobby monitor This graphic object requires the CRSOverviewInterface module CRSOverviewUI can run on touchpanel or other CUE units with graphic output with resolution from 640 x 480 pixels to 1920 x 1080 pixels The number of displayed lines depends on monitor resolution If it is possible to show all room lines on the screen all room
6. 16 00 Boardroom Normal Public www cuesystem com Support cuesystem com Cue Reservation System This Tab activates Calendar screen Current meeting description subject This area contains e Basic meeting information time span and organizer e Meetings for the current day Use arrows for time scrolling Click meeting area to activate screen Meeting Details Activates Finish Current Meeting screen Activates Extend Current Meeting screen Activates Reserve Now screen This Tab activates Now screen This area contains meetings for the day selected by date picker Use arrows for time scrolling Click meeting area to activate Meeting Details screen Date picker Current day Selected day User Manual Page 10 Screen Reserve Now Cue Reservation System This screen enables you to reserve a room It is necessary to fill in a subject using graphic keyboard and Start end time using appropriate spin buttons In addition sensitivity of the meeting can be set If a meeting is marked as PRIVATE title PRIVATE MEETING is displayed instead of real meeting subject All details of PRIVATE meeting will be hidden BOARDROOM Reserve NOW Li LL DD A AVAA gogg PRE vvv Vv Y Reserve Cancel BOARDROOM anion 14 28 Training BOARDROOM Reserve NOW Reserve Cancel www cuesystem com Support cuesystem com Set meeting start time Set meeting end time Activates key
7. EE Confi wA m Reupier que aon Q Finalas o Tasks Li BA Mailbox Mailbox an rt wizar r new n rum 22 Mad Contact i Disconnected Malbo dj Move Reques dil Toolbox Adeitionsl Post tnstallanion Tasks These tasks include optional steps for configuring Exchange 2010 features Also provided is chackdst of the optional tasks to perform after you mstal change 2010 Step 6 Select Room Mailbox and click Next NE New Mailbox www cuesystem com Support cuesystem com El Introduction Introduction i i i This wizard helps you create a new mailbox resource mailbox or linked mailbox You can J User Type also use this wizard to mail enable an existing user J New Mailbox Choose mailbox type s C User Mailbox 2 Completion Help This mailbox is owned by a user to send and receive messages This mailbox cannot be used for resource scheduling Room Mailbox The room mailbox is for room scheduling and is not owned by a user The user account associated with resource mailbox will be disabled C Equipment Mailbox The equipment mailbox is for equipment scheduling and is not owned by a user The user account associated with the resource mailbox will be disabled C Linked Mailbox Linked mailbox is the name for a mailbox that is accessed by a security principal user in a separate trusted forest Bach Cancel User Manual Page 17 Cue Reservation System Step 7 Select New user and click Next N
8. PictureBox Label etc to this area to customize the screen Using CRS Graphic Objects with Navigation Bars CRS graphic objects can be used as one of control windows in standard control application They cannot be used directly with navigation bars because all windows and navigation bars must be from one graphic collection see CVC Help Basic Graphic Library API for using NavigationBar and VerticalNavigationBar and HiddenNavigator But you can involve CRS graphic objects in navigation in the following way 1 Create FullScreenWindow called for example CRSWindow and set it to be open by NavigationBar Button with reservation icon you can do it by settings of the join and NavigationBarButtonID properties see see CVC Help Basic Graphic Library API 2 FullScreen window objects can generate the following events OnShowObject and OnHideObject ipic qt i 3 Lj ee pre 88 3 FEF 2 EE H I Backen Backen Backen gourd grund About 3 Create functions links to these two events for CRSWindow and place commands to these functions to show and hide CRS graphic objects Here is an example of a code placed in GraphicEvents touchpanel module Private Function CRSWindow_OnShowObject Link CRSWindow OnShowObject CRSRoomUI1 ShowObject End Function Private Function CRSWindow OnHideObject Link CRSWindow OnHideObject CRSRoomUI1 HideObject End Function 4 Now the CRS graphic object will be naviga
9. lines are static If the number of rooms is higher than the maximum number of lines room lines will automatically scroll to show all room data sequentially CRSOverviewInterface module CRSOverviewInterface joins the functions of graphic object and driver CRSServer CRSRoomuUI graphic object This window type graphic object is used to display data of a single room for example in the touchpanel close to the entry door or in the touchpanel inside the room This graphic object requires the CRSRoomiInterface module CRSRoomUI requires a touchpanel with a resolution from 640 x 480 pixels to 1280 x 800 pixels CRSRoomiInterface module CRSRoomiInterface joins the functions of a graphic object and driver www cuesystem com User Manual Support cuesystem com Page 7 Cue Reservation System RooM OVERVIEW GRAPHIC INTERFACE trainingROOM1 trainingROOM2 trainingR00M3 hoardR00Mi hoardR00M2 DoardR00M3 boardROOMa Y meetingROOM1 CE Free rooms 2 Occupied rooms Free Free Free Free Free Occupied Occupied Thursday 40 no TD c UL x 13 30 15 30 Cue Reservation System training 12 00 15 00 Sales department meeting 12 00 15 00 Sales department meeting Free Room names Current date and time Line showing a free room For the rest of the day the room will be free Line showing a free room There will be some meeting today later Line s
10. ready CRS has not yet read all necessary data from Microsoft Exchange Server please wait Error Message CRS doesn t have valid data CRS server can not read the data from Microsoft Exchange Server Please check if Exchange Web Services of Microsoft Exchange Server are accesible from ipCUE omega See chapter Settings of Microsoft Exchange Server step 5 Error Message Data not available CRS server can not read data from Microsoft Exchange Server Please check if Exchange Web Services of Microsoft Exchange Server are accessible from ipCUE omega See the chapter Settings of Microsoft Exchange Server step 5 Error Message Invalid password CRS user account does not have a valid password Set the right password for CRS user account see chapter User Settings Error Message Wrong license You do not have valid licence key file CueReservationSystem CS0407 LicenseKey stored in ipCUE omega filestorage Copy this file to ipCUE omega file storage If you do not have this file contact support cuesystem com User Manual Page 29 www cuesystem com Support cuesystem com Cue Reservation System Error Message License file is not valid Licence key file CueReservationSystem CS0407 LicenseKey stored in ipCUE omega filestorage is corrupted Copy the valid file to ipCUE omega file storage If you do not have this file contact support cuesystem com Error Message Internal IP communication error XX There are some problems with
11. CUE RESERVATION SYSTEM User Manual BOARDROOM UM043 02 Cue Reservation System 16 10 2012 Copyright CUE a s Praha Czech Republic 1990 2012 All rights reserved Specifications are subject to change without prior notice CONTENTS 4 INTRODUCTION 4 Overview 4 Parts 4 Requirements 4 Order and Registration 5 How CRS Works 5 Application Diagram 6 Block Diagram 7 Software Components 8 Room OVERVIEW GRAPHIC INTERFACE 9 Room USER GRAPHIC INTERFACE 9 Introduction 10 Screen Now 10 Screen Calendar 10 Screen Meeting Details 11 Screen Reserve Now 12 Screen Extend Current Meeting 12 Screen Finish Current Meeting 13 1PCUE omeca SETUP 13 Connection 14 Windows Local Network Settings 15 Setup Using Admin Web www cuesystem com Support cuesystem com 16 20 20 22 27 28 28 28 28 28 29 31 32 Cue Reservation System SETTINGS OF Microsort EXCHANGE SERVER PROJECT CONFIGURATION CVC Project Creation Settings of CRS Software Components Room Touch Panel Settings TIPS FOR PROGRAMMERS Set Language Company Logo etc Using CRS Graphic Objects with Navigation Bars Using More CRS Graphic Objects in One Touch Panel TROUBLESHOOTING SOFTWARE AND FIRMWARE LICENSE NOTES User Manual Page 3 Cue Reservation System INTRODUCTION Overview Cue Reservation System CRS is a new application that expands the range of user functions offered by the Cue System It is a software solution all
12. E New Mailbox Fl Introduction User Type v You can create a new user or select existing users for whom you want to create new EJ User Type mailboxes J New Mailbox Create mailboxes for New user 2 Completion AN C Existing users Add rganizational Unit Help lt Back ne gt Cancel Step 8 Choose a room account name in the item User logon name User Principal Name for example Nc Boardroom and a domain of mailserver use the same domain as used in CRS user account p ucc ser Type User logon name IS identical with the PI User Information Specify the organizational unit rather than using a default one RoomAccountXX in CSRServer properties section E ExchangeRoomAccounts E ae pm ie Name Boardroom User logon name User Principal Name Boardroom cue local m User logon name pre Windows 2000 Boardroom Password Confirm password User must change password at next logon Help Back Next gt Cancel fl Exchange Management Consol Step 9 Now we will set the permission for the CRS user CEE account to manage this room account PP 29 2 Configur ier Rum A Exchange 2010 Post Installation Tasks Post Instalistion Tasks We will use the wizard in Exchange Management Console Manage Full Access Permisions After you complete new instalation of Exchange 2010 or after you add an additional Exchange 2010 server role to an existi
13. EN Address Network Connections m Dial up Network Tasks lt e 54 Create a new connection v Bl za Bluetooth Bluetooth Bluetooth Dial up GPRS Co HSCSD See Also i Network Troubleshooter Direct i Le x B Other Places E Li E Bluetooth LAN J Control Panel Connection LANor High Speed Internet n 5n Details Local Area Connection Select Use the following IP address option Set IP address to 192 168 1 1 or other address different from 192 168 1 127 and from 192 168 1 128 and Subnet mask to 255 255 255 0 Leave other options unchanged and click OK Internet Protocol TCP IP Properties General L ou can get P settings assigned automatically if your network supports this capability Othermize you need to ask your network administrator Far the apprapriate IP settings C Obtain an IP address automatically IP address 182 168 1 Subnet mask 285 25 255 Default gateway 5 Use the following DNS server addresses Preferred DNS server Alternate DNS server User Manual Page 14 Cue Reservation System Setup Using Admin Web Take the following steps 1 Start the web browser and enter the address 192 168 1 128 2 Set IP address and subnet mask and gateway of ipCUE omega in Configuration IP settings to address corresponding to your project network topology It is not recommended
14. T DAMAGES OF ANY KIND ARISING OUT OF THE PERFORMANCE OR USE OF THE SOFTWARE EVEN IF CUE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Label on Hardware Use of this hardware and the software programs controlling this hardware is subject to the terms of the Software and Hardware License Agreements the License Agreements You should not use the software and hardware until you have read the License Agreements By using the software and hardware you signify that you have read the Licenses Agreements and accept their terms The License Agreement is available at www cuesystem com Trademark Notice CUE and the CUE logo are trademarks of CUE a s in the United States and in other countries User Manual Page 31 www cuesystem com cue support cuesystem com Cue Reservation System User Manual Page 32 www cuesystem com Support cuesystem com CUE a s K Nouzovu 6 143 00 Praha 4 Czech Republic www cuesystem com Support cuesystem com
15. ame AdminR eservalion cue local m User logon name pre Windows 2000 AdminReservation Password Confirm password se esee ee ool User must change password at next logon ExchangePassword Help lt Back Cancel an New Mailbox D User Information Enter the user name and account information M User Type PI User Information Specify the organizational unit rather than using a default one Mailbox Settings Browse New Mailbox First name Initials Last name 2 Completion Boardroom Name RoomAccount01 RoomAccount40 Boardroom User logon name User Principal Name Boardroom cue local h User logon name pre Windows 2000 E oardrooml Password Confirm password ETC mi ecc A D User must change password at next logon ExchangeRoomEmailDomain Help lt Back L new Cancel www cuesystem com User Manual Page 24 support cuesystem com CRSOverviewUI Properties Appearance Group Property Name FullScreen Behavior Group Property Name LineRefreshTime HidePrivateMeetings Rooms Group Property Name ExcludedRooms www cuesystem com Support cuesystem com Data Type Boolean Data Type Time Boolean Data Type Text Allowed Values Any Allowed Values Any Positive Any Allowed Values Any Default Value True Default Value 5 0 True Default Value Empty Cue Reservation System Description T
16. an o Love Far G Zobrat vis Seskunk pode oblast i manager on your server ease cnec e 2 ronda aser ET O a weby s Zobrazk virtu ln adres e gt m E Companyweb a al v E 4 p settings of firewall to see whether it does not I A SH Autoriza n EmalSMTP Globaloace Chybov KK poltale Komplace a Profil rozhrani d a Met puada rozhrani NET Str nky t rozheani NET NET Proch zet aplikaci 51 ClentwebServce a dl Proch zet 00 http T El a dl Proch zet 127 0 0 1 60 http block HTTPS protocol on the port 443 ir gt 2 2 amp A6 gt Pripojoveci Rolerozhrar Stavrelace Str nky a rovn Zprostiedko b Proch get 443 hips z es Tet zce NET oidor div nhod rozhrani NET F Proch zet 127 0 0 1 443 https 29 Miosoft Server ActiveSync Upresnk nestaver F ons us e gt owa N pov da 9 NAR m 4 amp 1 z 2 Pec 2 cer e E g 2 el Online n pov da gt Remot cal F trov ni Mav ky HTTP Chybov Komprese Manowar Mod ty 5 bes poladawkh odpov d str rky obshiln 4 Rocwrhcert LS Haras v amp amp amp e H O ene Naat SS Omesipode Ovifovad Ovni Prades Prada Proche Polo ws IP adresy n pedis trasow ri adresse E e ses ent Deployment Applications Ses SharePoint ia y SharePont Central Adinitration v4 qe pe te o D SharePoint Web Services Piesm rov r Typy MIME Lad ni V chozi QU Spr va slufby WSUS HTTP v stupu dokument Spr va amp Editor Open
17. anslate disassemble decompile reverse program or otherwise reverse engineer the Software and Firmware c sublicense or lease the Software or its documentation d use this Software with any hardware other than products produced by CUE or in connection with applications being developed for CUE hardware or e use the Software in a multi user network or multiple computer environment or in a rental time sharing or computer service business Without prejudice to any other rights CUE may terminate this License if You fail to comply with its terms and conditions In such event You must immediately destroy all copies of the Software No Other Warranties CUE DOES NOT WARRANT THAT THE SOFTWARE AND FIRMWARE IS ERROR FREE CUE DISCLAIMS ALL WARRANTIES WITH RESPECT TO THE SOFTWARE AND FIRMWARE EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OF THIRD PARTY RIGHTS SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS OF HOW LONG AN IMPLIED WARRANTY MAY LAST OR THE EXCLUSION OF LIMITATION OF INCIDENTAL DAMAGES SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION No Liability for Consequential Damages IN NO EVENT SHALL CUE BE LIABLE TO YOU FOR ANY CONSEQUENTIAL SPECIAL INCIDENTAL OR INDIREC
18. board Set meeting sensitivity Cancel reservation Cancel button Confirm meeting subject Confirm reservation User Manual Page 11 Cue Reservation System Screen Extend Current Meeting This screen enables you to extend prolong the current meeting Set new requested end the time using time spin button BOARDROOM Extend Current Meeting Set new end time for current meeting Sales Training 14 00 16 00 aA A ET vv Cancel Cancel extend Confirm extend Screen Finish Current Meeting This screen serves for immediate termination of the current meeting BOARDROOM Do you want to finish current meeting Finish Cancel Cancel finish Confirm finish User Manual Page 12 www cuesystem com Support cuesystem com Cue Reservation System IPCUE oMEGA SETUP The setup consists of three steps 1 Conection with PC 2 Windows Local Network Settings 3 Setup using Admin Web Connection Connect ipCUE omega to your PC as described in the following picture ipCUE omega Ethernet cable crossed over CUE Adapter User Manual Page 13 www cuesystem com Support cuesystem com Windows Local Network Settings For Windows 7 the steps are 1 Start Windows 7 2 Click Start 3 Enter ncpa cpl to the Search Box and press Enter The following window is displayed r Organize A Bluetooth Network Connection 2 Not connected x 03 Bluetooth Device Personal Area
19. ed konfigurac spr vce shul raras ar www cuesystem com User Manual Page 19 Support cuesystem com Cue Reservation System PROJECT CONFIGURATION CVC Project Creation Step 1 Create a new Cue Visual Composer project or open your existing project where CRS will be implemented You must have CVC version 1 36 or later Step 2 Insert one ipCUE omega to your project name of this unit is Controller1 in the following examples and one touchpanel It is possible to copy touchpanels in configuration tab therefore it is easier to program the touchpanel first and then copy this already programmed touchpanel to the required number Set on the ipCUE omega and touchpanel the required unique IP address Step 3 Add the following software components to the project resources 1 CRSServer fileCUE CRSServer CRS MSEx2007 Tcp Client x xx cvcd 2 CRSRoomUI fileCRSOverviewUI x xx cvcg 3 CRSOverviewUI file CRSRoomUI x xx cvcg 4 CRSOverviewInterface file CRSRoomInterface x xx cvcm 5 CRSRoomInterface file CRSRoomInterface_x xx cvcm You can find all these components in ZIP file downloaded from http www cuesystem com crs resources aspx You need a login Step 6 Create an instance of CRSServer drag this driver from resources area to configuration tab Set instance name to CRSServeri The CRSServer1 driver instance must be connected to two free TcpClient channels on ipCUE omega Only one instance of CRSServer can be used in
20. his flag determines whether CRSOverviewUl is fullscreen or not If it is True object will fill the whole screen and size and position properties will be ignored If it is False size and position of CRSOverviewUI can be changed in the standard way Description If number of involved rooms exceeds number of rooms possible to display on CRSOverviewUI depending on display resolution room info lines will automatically scroll to display all rooms This property sets line scrolling period Each meeting in Exchange Server has a flag stating whether it is public or private If HidePrivateMeeting is True real name of meeting on the display will be replaced by Private Meeting label to protect privacy If HidePrivateMeeting is False real name of the meeting will be displayed Description You can set if all rooms will be displayed on CRSOverviewUI or not If you need to exclude some rooms from being displayed on this object write RoomAccounts list of excluded rooms to this property Each RoomAccount must be on separate line User Manual Page 25 CRSRoomUI Properties Behavior Group Property Name HidePrivateMeetings ObjectID EnableReserveNow EnableCurrentMeetingEdit Note 1 Data Type Boolean Long Boolean Boolean Allowed Values Any 1 10 Any Any Default Value True True False Cue Reservation System Description Each meeting in Exchange Server has a flag stating
21. howing an occupied room Number of free and occupied rooms User Manual www cuesystem com Support cuesystem com Page 8 Cue Reservation System Room USER GRAPHIC INTERFACE Introduction Users can control the basic functions of CRS on room touchpanels using the graphic interface described below Room Occupied View BOARDROOM Calendar Now Sales Training BP A _____c_t_ccc_____ _MH_k_Hkkk_k_kH_kH HHHkkkk_k4HHk___ 8H H_HH HHH_HkkHH_sH_HHH_HsH_H_H_sH__ H__ Time Span Organizer 14 00 16 00 Boardroom Reserve Now Extend Current Meeting Finish Current Meeting Room Free View BOARDROOM e calendar E www cuesystem com Support cuesystem com Room name Current date and time Tabs for switching between current day view and calendar view Meeting information Control buttons Space for navigation bar company logo etc User Manual Page 9 Screen Now This screen displays meetings for the current day BOARDROOM um 14 16 palfhdar Now Sales Training Time Span Organizer 14 00 16 00 Boardroom a l Resemie Now Extend Cu ent Meeting Finish Curs nt Meeting Screen Calendar This screen displays meetings for any selected date BOARDROOM uma 14 19 Calendar Now Sales Training June 2011 Mon Tue Wed Thu Screen Meeting Details This screen displayes details of the selected meeting BOARDROOM Meeting Details Sales Training 14 00
22. ing the room is marked as occupied Determines how long after end of meeting the room is marked as occupied User Manual Page 22 Cue Reservation System ExchangeSettings Group In this group of properties there is a list of all room accounts involved in CRS If you have less then 40 rooms fill the accounts from the beginning Property Name Data Type Allowed Values Default Value Description ExchangeURL Text Max length 256 chars Empty URL address of Exchange Web Services This address was used in step 11in chapter Settings of Microsoft Exchange Server ExchangeDomain Text Max length 100 chars Empty Domain of Exchange server Typically it is a network domain name from your domain controller ExchangeUserLogonName Text Max length 100 chars Empty Name of CRS user account see step 4 in chapter Settings of Microsoft Exchange Server ExchangePassword Text Max length 100 chars Empty Password of CRS user account see step 4 in chapter Settings of Microsoft Exchange Server This value can be changed from CRSRoomUI in touchpanels ExchangeTimeout Time Any positive 10 0 Timeout for communication with Microsoft Exchange Server If no reply is received within this time error message is displayed on GUI objects ExchangeRoomEmailDomain Text Max length 100 chars Empty Room e mail domain see step 8 in chapter Settings of Microsoft Exchange Server RoomAccounts Group Property Name Data Type Allowed Values Default Val
23. name ExportItemsResult keea tns TE I LH lt wsdl PRE t name ServerVersion elemen ve Prime Info Exchange server will require a login Use CRS rnin a lt ws son me os namo ConvertidSoapin gt lt wsdl par ath name request element tns Con werte I user logon name and password created in step 4 Ea A ln age 2 ConvertIdSoapOut gt lt wsdl part name pes Ag iun eleme de tns ConvertIdResponse wsdl Parth ne ServerVersion elen t ServerVersionInfo lt wsdl me sage After logon a page like this should be displayed VERE ws di part name request clement tns GetFolder gt wsdl part name Impersonation element fr per pri MM I wsdl part name MallboxCulture clement t MallboxCulture lt wsdl part name RequestVersion element t Kequestserverversion gt wsdl part names TimeZoneContext element tTimeZoneContext je gt s name GetFolderSoapOut gt lt wsdl part namez GetFolderResult element tns GetFolderResponse wsdl part name ServerVersion element t ServerVersionInfo gt wsdl message nuedi mecezne n P me CrontokokldorGosnTn Hotovo Internet Chr n ny rem Vypnuto fax 10 y Step 12 If you have problems passing test described GEL me or mew on CETTE Soubor Zobrazk N pov da above you have to configure EWS access using a i cus damon ae nm Vs vodni st n gt ua Upravi opr vn ni 3 3 m
24. nd receive messages This mailbox cannot be used for resource scheduling C Room Mailbox The room mailbox is for room scheduling and is not owned by a user The user account associated with resource mailbox will be disabled C Equipment Mailbox The equipment mailbox is for equipment scheduling and is not owned by a user The user account associated with the resource mailbox will be disabled C Linked Mailbox Linked mailbox is the name for a mailbox that is accessed by a security principal user in a separate trusted forest Help Bacl L ne gt Cancel Step 3 Select New user and click Next NE New Mailbox Fi Introduction User Type E You can create a new user or select existing users for whom you want to create new EJ User Type mailboxes J New Mailbox Create mailboxes for New user Completion C Existing users Organizational Unit Help lt Back sens Cancel www cuesystem com User Manual Page 16 support cuesystem com Cue Reservation System Step 4 Choose CRS user account name in the item User logon name User Principal Name for example 1 New Mailbox AdminReservation a domain of mailserver for example cue local and a password B iriroducion hice A User Type This pa ra meter Will be needed later in CRSServer PI User Information Specify the organizational unit rather than using a default one settings J Mailbox Settings d Archive Settings Fir
25. ng Exchange 2010 server you M jn tasks Because each server role offers several Features that you can configure For your organization make sure that you See the following topics for information about post instalistion tasks Finalize Deployment Tasks These tasks are required to complete the deployment of your Exchange 2010 organization The tasks apply to features that are enabled by defauk but require additional configuration This topic provides a check ist of the recommended tasks to perform after you deploy Exchange 2010 In section Recipient Configuration select folder Mailbox and start wizard to Manage Full Access Permisions change 2010 features Also provided is a checkdest of the optional tasks to perform after you instal www cuesystem com User Manual Page 18 Support cuesystem com Cue Reservation System Step 10 Click on Add and choose CRS user account in our example it is AdminReservation x Manage Full Access Permission Repeat steps 9 and 10 for each room involved in Manage Full Access Manage Full Access Permission n Permission Use this wizard to grant or remove Full Access permissions for the selected mailbox to or C RS from a user or group When you grant the Full Access permission to a user they can open Completion and read the contents of the s2ecified mailbox Select the user s or group s to grant or remove full access permission ela Add X Security Principal Help
26. ng this window for example by navigation bar see Chapter below e Import module from file CRSRoomiInterface x xx cvcm to TouchPanel1 Modules and rename it to CRSRoomiInterface1 Step 9 Set Exchange Server see chaptes Settings of Microsoft Exchange Server Step 10 Set the properties of CRSServer1 corresponding to the settings of Microsoft Exchange Server Step 11 Set the properties of graphic objects see chapter CRS RoomUI Properties and CRSOverviewUI Properties Step 12 Copy the touch panel to the required number select the touchpanel in CVC Configuration tab copy the panel to clipboard by CTRL C shortcut and then paste the required number of copies by CTRL V shortcut After that it is necessary to set the required unique IP addresses on all touchpanels in the project touchpanel properties Step 13 Set the required IP addresses corresponding to IP addresses in the CVC project on all hardware units ipCUE omega and touchpanels using webadmin or OSD Step 14 Connect all touch panels ipCUE omega and your PC to the network set a suitable unique IP address of your PC Step 15 Upload the project to all CUEunits Please be patient the initialization of all programs needs about 30 seconds Step 16 On all touchpanels with CRSRoomUI the error message Room not found will appear Now you have to assign a room to each panel See Chapter User Settings Step 17 In case of any troubles see the chapter Tr
27. one ipCUE omega The settings of CRSServer1 properties will be described later CRSServer1 Controller 1 TcpClient1 TcpClientConnector 1 TcpClient 2 32 Controller 1 TcpClient2 TcpClientConnector 2 _TcpServer 0f 2 _UdpClient 0 16 _UdpServer Of 2 _TepClient 0 32 TcpServer Of 2 _UdpClient 0 16 _UdpServer 0 2 Step 7 If the video output of ipCUE omega is connected to the monitor displaying room reservation for example in lobby area e Create an instance of CRSOverviewUI window in ipCUE omega drag and drop CRSOverviewUI from graphic resources to Controller1 Windows and name it CRSOverviewUI1 e Place command CRSOverviewUI1 ShowObject to process Autoexec it is placed inController1 Modules Main or choose another way of showing this window for example by navigation bar see Chapter below User Manual Page 20 www cuesystem com cue support cuesystem com Cue Reservation System e Import module from file CRSOverviewInterface x xx cvcm to Controller1 Modules and rename it to CRSOverviewInterfacel right click on free space in tab Controller1 Modules select Import and select the file Step 8 e Create an instance of CRSRoomUI window in the touchpanel drag and drop CRSRoomUI from graphic resources to TouchPanel1 Windows and name it CRSRoomUI1 e Place the command CRSRoomUI1 ShowObject to process Autoexec it is placed inTouchPanel1 Modules Main or choose another way of showi
28. oubleshooting User Manual Page 21 www cuesystem com Support cuesystem com Settings of CRS Software Components CRSServer Properties Cue Reservation System The most important settings of CUE Reservation System are made by the properties of CRSserver driver There are more groups of properties Appearance Group This group of properties sets the appearance of all GUI objects involved in Cue ReservationSystem Property Name DateFormat FirstDayOfWeek FirstWeekOfYear TimeFormat Behavior Group Property Name OccupiedBefore OccupiedAfter www cuesystem com Support cuesystem com Data Type Long Long Long Long Data Type Time Time Allowed Values dddd lt nl gt d MMMM yyyy 1 d M yyyy 2 d M yy 3 yyyy MM dd 4 yyyy M d 5 yy M d 6 Monday 1 Tuesday 2 Wednesday 3 Thursday 4 Friday 5 Saturday 6 Starts on January 1st O First full week 1 First 4 day week 2 24 2 112 AM PM 3 Allowed Values gt 0 0 0 gt 0 0 0 Default Value 1 Default Value 10 00 0 2 00 0 Description Format of date displayed on graphic objects in top right corner First day of week displayed in month calendars in GUI Determines which week of the year is calculated as the first in month calendars in GUI Determines which time format 24 hour or 12 hour AM PM is used in GUI Description Determines how long before start of meet
29. owing to plan schedule and manage conference rooms lecture rooms and other spaces using CUE touch panels Microsoft Exchange Server 2007 2010 is used for planning In this software every room has its own account and a calendar used to plan the occupation and use of rooms Cue units communicate with the server through the Cue Exchange Connector application Users can manage room meetings also by Microsoft Outlook or Microsoft Web Outlook using the internet browser Parts Part Product Code Description Note CRS Core Set CS0407 ipCUE omega with pre installed Cue Exchange Connector CRS Single Room License CS0408 Software license for one room Touch panels have to be ordered separately Requirements Microsoft Exchange Server 2007 or 2010 with enabled EWS Exchange Web Services room accounts for all involved rooms and one user account for CRS CRS Core Set ipCUE omega with pre installed Cue Exchange Connector IP Connection from CRS to EWS of Microsoft Exchange Server and to the internet Desired number of CRS Room Licenses You need one CRS Single Room License for each room account in Microsoft Exchange Server It does not have to be equal to the number of touchpanels Desired number of touchpanels Resolution must be from 640 x 480 pixels to 1280 x 800 pixels Resources downloaded from http www cuesystem com software application resources aspx You need a login PC with Cue Visual Composer and Internet Explorer 8 0 or higher for setu
30. p only Order and Registration The following steps are necessary to order and register 3 www cuesystem com cue support cuesystem com Send the order for Cue Reservation System with the desired number of CRS Single Room Licenses to your sales partner Use the appropriate product code CS0407 for CRS Core Set and CS0408 for CRS Single Room Licenses You will receive a CRS Core set registered with the desired number of room licences Licenses are stored in ipCUE omega You can check the number of registered room licenses in hardware debug mode of ipCUE omega in debug messages immediately after the start of debug mode the project must be configured The following message will be displayed CRS license is valid for total number of X rooms If a license file is missing or corrupted message CRS license is not valid will be displayed If you need to increase the number of room licenses contact CUE sales department with details User Manual Page 4 Cue Reservation System How CRS Works Application Diagram 5 c L Q 0 D Ethernet www cuesystem com Page 5 support cuesystem com Cue Reservation System Block Diagram CRS consists of the following software components as described below Microsoft Exchange Server Network pCUE omega Cue Exchange Connector Display Device CRSServer CRSOverviewInterface CRSOverviewUI
31. se the Software is conditioned upon Your compliance with the terms of this License A License is required for each end user of the Software A license is required for each installation of the Software You may make one 1 copy of the Software for archival purposes only You may use this Software only in connection with CUE hardware You must have acquired the Software directly in connection with the purchase of CUE hardware from CUE or from a CUE approved reseller for this license to be effective If You have purchased a Site License You may complete only the number of installations specified in the License Agreement accompanying the Software Copyright The Software and software built into CUE hardware Firmware are protected by copyright law and international treaty provisions You acknowledge that no title to the intellectual property in the Software and Firmware is transferred to You You further acknowledge that title and full ownership rights to the Software and Firmware will remain the exclusive property of CUE and You will not acquire any rights to the Software and Firmware except as expressly set forth in this License You agree that any copies of the Software will contain the same proprietary notices which appear on and in the Software Prohibited Uses Without obtaining prior written permission from CUE You may not a use copy modify alter or transfer the Software or documentation except as expressly provided in this License b tr
32. st name Initials Last name e User logon name is identical with the 1 New Mailbox AdiinReservation ExchangeUserLogonName in CSRServer b EE p ro p e rti e 5 User logon name User Principal N ame s i AdminReservation cue local E E mail domain in OUT example User logon name pre Windows 2000 cue local is identical with the ETT ExchangeRoomEmailDomain in CSRServer Password Confirm password AAA a User must change password at next logon properties e Password is identical with the ExchangePassword in CSRServer properties Help Back ne gt Cancel Step 5 Now we can create accounts for each room involved in CRS including the permissions using the Exchange Management Console Bl Exchange Management Console Soubor Ake Zobrat N pov da d Bien T CE Post Installaben Tasks Community Resources Lay Microsoft Exchange OrrPremises n Configuration a SAS Exchange 2010 Post Installation Tasks at g Serve After you complete a new instalation of Exchange 2010 or after you add an additional Exchange 2010 server role to an existing Exchange 2010 server you should complete the post installation tasks Because each server role offers several Features that you can configure For your organization make sure that you m d complete the post installation tasks for each server role that you install In section Recipient Configuration select folder T dune iU
33. ted by NavigationBar Using More CRS Graphic Objects in One Touch Panel You can use more instances of CRSRoomUI windows in one touchpanel for example for using reservation system with more rooms on one touch panel In this case contact support cuesystem com www cuesystem com cue support cuesystem com User Manual Page 28 Cue Reservation System TROUBLESHOOTING Time Problems If meetings are displayed with incorrect times check whether the same times and time zones are set on touchpanels and on ipCUE omega The right time zone must also be set in Microsoft Exchange server room accounts It is recommended to use Internet Clock to automatically synchronize clocks on touchpanels and ipCUE omega See the chapter ipCUE omega Setup and the manual for the appropriate touchpanel A user cannot make reservation of the room from Outlook or WebOutlook Check permissions of this user in Exchange Management Console and set these permissions to Full Acccess for all required room accounts Error Message Room not found There is no room assigned to touchpanel Assign a room to the touchpanel see chapter User Settings Error Message No room registered You have not filled room accounts in CRSServer RoomAccounts group of properties Please check it Error Message No connection with CRS server Touchpanel can not connect to ipCUE omega with CRS server Check your network and power source of ipCUE omega Error Message System is not
34. to use default IP addresses of CUE units 192 168 1 127 and 192 168 1 128 Apply changes and confirm restart of ipCUE omega 3 If your new IP address is in a different segment change the IP address of your computer to this segment Enter the new IP address of ipCUE omega to the web browser 4 Goto section Configuration and set DNS address of your Domain Name Server 5 Setthe current date time and your time zone in section Date and Time Correct settings of time and time zone are necessary for reliable functioning of CRS 6 Itis recommended to use internet clock for automatic time synchronization using public or local NTP server If possible use the same server as used by Microsoft Exchange Server You can do it in adminweb section Date and time Internet clock Do the same Internet Clock settings in all touchpanels involved in CRS User Manual Page 15 www cuesystem com Support cuesystem com Cue Reservation System SETTINGS OF MICROSOFT EXCHANGE SERVER Step 1 Settings of Microsoft Exchange server are made iem de bet Meri Bl Exchange Management Console wa Post Installation Tasks Community Resources USIN xchange Management console see FE cr B Organization Configuration ch E am v Exchange 2010 Post Installation Tasks Ey Add Exchange Forest Chert access Zobrark p C u re n Hub Transport JA Unffied Messaging Post Installation Tasks a E n oov da Server Configuration After you complete
35. ue Description RoomAccountO1 Text Max length 256 chars Empty Name of room 1 account in Microsoft Exchange Server see step 8 in chapter Settings of Microsoft Exchange Server RoomAccount40 Text Max length 256 chars Empty Name of room 40 account in Microsoft Exchange Server RoomNames Group In this group of properties there is a list of all room names involved in CRS These room names are used in GUI RoomNames serve as user friendly names of rooms if room account names are not mnemonic Fill these properties in the same order as in RoomAccounts Property Name Data Type Allowed Values Default Value Description RoomName01 Text Max length 256 chars RoomAccount01 Name of room 1 displayed in GUI objects By default not filled RoomName is the same as RoomAccount RoomName40 Text Max length 256 chars RoomAccount40 Name of room 40 displayed in GUI objects User Manual Page 23 www cuesystem com cue support cuesystem com Cue Reservation System Microsoft Exchange Server Settings Property Settings NE New Mailbox User Information Enter the user name and account information Fl Introduction F3 User Type PI User Information Specify the organizational unit rather than using a default one Mailbox Settings EI E I AAA Browse Archive Settings First name Initials Last name C New Mailbox AdminReservation fad Coneieton T ExchangeUserLogonName AdminReservation User logon name User Principal N
36. whether it is public or private If HidePrivateMeeting is True real name of meeting on the display will be replaced by Private Meeting label and other sensitive data will be hidden to protect privacy If HidePrivateMeeting is False real name of the meeting will be displayed and all meeting data will be displayed Object ID see Note 1 below If EnableReserveNow is True you can make reservations of the room from CRSRoomUI object otherwise button Reserve Now will be hidden If EnableCurrentMeetingEdit is True it is possible to edit current meeting buttons ExtendCurrendMeeting and FinishCurrentMeeting are displayed otherwise editing of current meeting is disabled See note 2 below Room identification of the CRSRoomUI object is stored in the touchpanel file storage in file MyRoomUIConfig_xx cfg where xx is ObjectID of CRSRoomUI instance If you have more instances of CRSRoomUI graphic object in one touchpanel set different ObjectID for every instance otherwise all graphic objects will show data for only one room You can use up to 10 instances of object in one touchpanel Note 2 Using functions ExtendCurrentMeeting and FinishCurrentMeeting is not safe on panels placed outside the room for example touchpanel located next to entrance to the room where everybody has access Enable these functions only on panels where it can not cause any troubles usually inside the room www cuesystem com Support cuesystem com
37. your network Please check your network infrastructure Error Message Internal file operation error XX The ipCUE omega or touchpanels have problem with file operations Please check if filestorage is not full and delete unnecessary files If the problem persists contact support cuesystem com User Manual Page 30 www cuesystem com Support cuesystem com Cue Reservation System SOFTWARE AND FIRMWARE LICENSE END USER NOTICE AND LICENSE AGREEMENT FROM CUE a s NOTICE TO END USER CAREFULLY READ THE FOLLOWING LEGAL AGREEMENT THIS LICENSE INSTALLATION OR USE OF THE ENCLOSED CUE a s SOFTWARE PROGRAMS COLLECTIVELY SOFTWARE ON YOUR COMPUTER SYSTEMS OR HARDWARE DEVICES CONSTITUTES YOUR ACCEPTANCE OF THESE TERMS IF YOU DO NOT AGREE TO THE TERMS OF THIS LICENSE PROMPTLY DELETE THE SOFTWARE FROM YOUR COMPUTER SYSTEMS AND HARDWARE DEVICES DESTROY ANY COPIES YOU MADE OF THE SOFTWARE OR ANY INSTALLATION MEDIA OF THE SOFTWARE INCLUDED WITH YOUR SYSTEM AND DISPOSE OF ALL WRITTEN MATERIALS IN YOUR POSSESSION REGARDING THE SOFTWARE License Grant CUE grants to You as an individual a license to install and use one 1 copy of the Software on a single computer at a time provided however that You may make copies of the Software solely for Your development of applications for CUE hardware and demonstration versions of such applications Any applications created with the Software may only be used with Cue hardware Your license to u
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