User`s Manual
Contents
1. Search We Folders Address q My Computer 0 S Files Stored on This Computer System Tasks View system Ea Ke Administrator s Documents information T Add or remove pragrams Gr Change setting Other Places ag e Transcend D ud My Network Places My Documents Ey Shared Documents G Control Panel Note D and G above are example drive letters the letter in your My Computer window may differ 4 Mon6 38PM Central X Play Ground New Volume Note New Volume is an example drive The drive name on your Mac computer may differ 5 Once connected you can use the StoreJet 25 as an external hard drive to transfer data to and from your computer Simply drag and drop files or folders onto the Local Disk Volume or drive letter that represents the StoreJet 25 6 If you have installed the bundled Transcend Elite software you can press the StoreJet 25 s One Touch Backup Button to instantly backup your data see the Transcend Elite Software User s Manual for details Note One Touch Auto Backup Button Disconnecting from a Computer A NEVER disconnect the StoreJet from a Computer when its LED is flashing E Windows 1 Select the Hardware icon on the system tray 2 The Safely Remove Hardware pop up window will appear Select it to continue Safely Remove Hardware EN Mi 12 04 PM 5 sik Safely remove USB Mass Storag e Device2. Drive F 3 A window will appear stating The USB Mass Storage Device device can now be safely removed from the system Sate To Remove Hardware 36 The USB Mass Storage Device device can now be safely removed From the system we 12 04 PM ae mit p oO Sate To Remove Hardware The USB Mass Storage Device device can now be safely removed from the computer WARNING To prevent data loss always use this procedure to remove the StoreJet from Windows E Mac OS Drag and drop the Disk icon that represents your StoreJet 25 into the Trashcan Then unplug your StoreJet 25 from the USB port E Linux Execute umount mnt Storejet to un mount the device Then unplug your StoreJet 25 from the USB port Formatting the Hard Drive WARNING Formatting the disk will erase all of the data on your StoreJet 25 You must have Administrator Rights to format in Windows E Windows XP 1 Download the StoreJet Format Utility from Transcend s online Download Center at www transcend com tw downloads 2 When the download is complete extract the downloaded ZIP file to your computer s hard drive not the StoreJet 25 and run the StoreJetFormatter exe application Plug the StoreJet 25 into an available USB port on a Windows XP computer Unplug all other USB storage devices from your computer This is to prevent accidental format of a different USB drive In the StoreJet Form
3. 0 3 0 connection type System Requirements Desktop or notebook computer with a working USB port One of following Operating Systems Windows XP Windows Vista Windows 7 Linux Kernel 2 6 31 or later Mac OS X 10 4 or later only USB 2 0 currently supported Safety Precautions These usage and safety guidelines are IMPORTANT Please follow them carefully E General Use e Carefully unpack the contents of the StoreJet 25 package e During operation avoid exposing your StoreJet 25 to extreme temperatures above 55 C or below 5 C e Do not drop your StoreJet 25 e Do not allow your StoreJet 25 to come in contact with water or any other liquids e Do not use a damp wet cloth to wipe or clean the exterior case o Do not store your StoreJet 25 in any of the following environments Direct sunlight o Next to an air conditioner electric heater or other heat sources o Ina closed car that is in direct sunlight o In an area with strong magnetic fields or excessive vibration e f your Windows computer will not boot while StoreJet 25 is connected please disconnect the StoreJet 25 to your computer first and connect the StoreJet 25 after starting Windows Otherwise refer to your computer s manual and change the BIOS settings to instruct the computer to boot from a different device E Backing up Data e Transcend does NOT take any responsibility for data loss or damage durin operation If you decide to store data on y
4. E Linux 1 Plug the StoreJet into an available USB port on your Linux computer 2 Unplug all other USB storage devices from your computer This is to prevent accidental format of a different USB drive 3 Type fdisk dev sda replace dev sda with your actual USB device 4 Press p 5 Press n 6 Press w 7 Type mkfs ext3 dev sda1 8 Go to etc fstab and add dev sda1 mnt usbdrive auto user noauto 0 0 9 Type mkdir mnt usbdrive 10 Type mount mnt usbdrive Troubleshooting lf a problem occurs with your StoreJet 25 please first check the information listed below before taking your StoreJet 25 in for repair If you are unable to remedy a problem after trying the following suggestions please consult your dealer service center or local Transcend branch office We also have FAQ and Support services on our website at www transcend com tw E My operating system cannot detect the StoreJet 25 Check the following 1 Is your StoreJet 25 properly connected to the USB port If not unplug it and plug it in again If it is properly connected try using another available USB port 2 Are you using the USB cable that came in the StoreJet 25 package If not try using the Transcend USB cable to connect the StoreJet to your computer 3 A single USB port may not provide enough power for the StoreJet 25 to function Please connect both the USB 3 0 Cable and the USB Power Cable to your computer If your StoreJet 25 makes strange noises upon plugg
5. Note To keep existing data you will need to use a Windows or Mac computer that can detect the StoreJet drive to make a backup copy of all essential files Specifications Size L x W x H Weight Storage Media Power Supply Transfer Speed Operating Temperature Certificates Warranty 126 0mm x 80 8mm x 18 8mm 204g 2 5 inch SATA Hard Disk Drive 5V DC supplied from the USB port s USB 3 0 Up to 5Gb s USB 2 0 Up to 480Mb s 5 C 41 F to 55 C 131 F CE FCC BSMI 3 Years Transcend Limited Warranty Above and Beyond is the standard we set ourselves for customer service at Transcend We consistently position ourselves to be significantly above the industry norm which is all part of our commitment to Customer Satisfaction Please do not break or remove the warranty sticker on your Transcend products as this will void your product warranty All Transcend information Inc Transcend products are warranted and tested to be free from defects in material and workmanship and to conform to the published specifications During the warranty period should your Transcend StoreJet 25 fail under normal use in the recommended environment due to improper workmanship or materials Transcend will repair the product or replace it with a comparable one This warranty is subject to the conditions and limitations set forth herein Duration of Warranty The Transcend StoreJet 25 is covered by this warranty for a period of
6. User s Manual 2 5 External Hard Drive StoreJet 25M3 Version 1 1 T Transcend Table of Contents Introduction ve 1 Package COMENTS scceseeecececiceveceecceapecesanvevsesssaceaesausadecscacsandecesieesdecees 1 Features Len 2 System Requirements nnnnnnnnennnnennnnennnnnnnnnnennnnennnnnnnnnnnnnnennnnennnnnennn 2 SA Precautions La 3 M General SO EN MM a a 3 E BACKING UD De EE EE EE EE 3 ae elai o EE EE NE NE 3 E e E AE E NA EATA AAE EE EA A AAA EA 3 ll 111310 EEE EE TT 4 Product Overview reder 4 Connecting to a COMPLETE 5 Disconnecting from a Computer rsnnernnnnnnnnnennnnennnnennnnnnnnnnnnnnnennnnn 8 E Windows emsemmeersernsernvernvennennnennvennennnennnennennnennnennnnnnennnennnennennnennnennnennennnennnennenunennnennene 8 E Mac EE 9 W Linux mmemmmmmmmmumemeeererereineeneneneneeeeneneneneneenenenenenenenenenenenere 9 Formatting the Hard Drive annennnnnnnnennnnnnnnnnnnnnnnnnnnnnnnnnnennnnnnnvennnnennn 9 SAETTA 10 E Windows EEE EEE OE 11 E Mac RE 14 JET A E E E AEE E E E EET 16 Troubleshooting sarennnnennnnnnnnnnnnnnnnnnnnennnnennnnennnnnnnnnnnnnnnennnnennnnennnuene 17 SPECIES srera n EEE EEEE 19 Transcend Limited Warranty c cccssecceseecensecensesensesenseseneeees 20 Introduction Congratulations on purchasing Transcend s StoreJet 25M3 This rugged ultra portable high speed USB storage device is the perfect data management system for uploadin
7. at Utility window click the Refresh button The program will automatically detect the StoreJet 25 drive Transcend StroJet Format Utility v1 3 1 Sele USB Device lt lt LISB gt gt Store JatTranscend Drive To Formet whole Hard Disk Capacity 465 762 GB File System NTFS F Quick Format Volume Label Transcend 7 Press Start i Transcend StroJet Format Utility v1 3 1 FER USB Device lt USB gt gt StoreJetTranscend Drive To Format Whale Hard Disk Capacity 465 762 GB File System NTFS Quick Format Volume Label Transcend ree All data on the selected disk will be erased Please backup all important data to different drive before Formatting re You sure You want bo continue j Cancel 9 The format process may take a few minutes When complete an O K message will appear in the bottom right hand corner of the window Yolume Label Yolume Label Start Close Start Close 00 END 10 Click the Close button to finish and exit L E Windows 7 Vista 1 Download the StoreJet Format Utility from Transcend s online Download Center at www transcend com tw downloads 2 When the download is complete extract the downloaded ZIP file to your computer s hard drive not the StoreJet 25 3 Plug the StoreJet 25 into an available USB port on your Windows 7 Vista computer 4 Unplug all other USB storage devices
8. e 4 When the StoreJet 25 is successfully connected to a computer its LED will light up USB2 0 and USB3 0 have different colors of illumination to indicate connection type In Windows a new Local Disk drive with a newly assigned drive letter will appear and a Removable Hardware icon will appear on the Windows System Tray The StoreJet 25 s internal hard drive comes pre formatted to FAT32 which is compatible with most computer systems including Windows Mac Linux and more e Computers running Windows and Mac OS will automatically detect and install the StoreJet 25M3 To use USB 3 0 please ensure your computer has all necessary USB 3 0 drivers installed and make sure you plug the USB Cable into the correct port on your computer USB 3 0 ports are usually color coded to differentiate them from USB 2 0 e Linux users may have to configure the StoreJet 25 manually To do this first create a directory for the StoreJet 25 Example mkdir mnt storejet Then mount the StoreJet 25 Example mount a t msdos dev sda1 mnt Storejet Found New Hardware Disk drive AutoPlay GE NE TRANSCEND G General options Open folder to view files using Windows Explorer Va Use this drive for backup cae using Windows Backup Speed up my system using Windows ReadyBoost Set AutoPlay defaults in Control Panel File Edit View Favorites Tools Help E My Computer E m r FE ERENG Fez h E by Back ord 3 p
9. from your computer This is to prevent 11 accidental format of a different USB drive 5 Right click StoreJetFormatter exe and select Run as Administrator Pin to Start Menu Add to Quick Launch Restore previous versions Send To Create Shortcut Delete Rename Properties 6 The User Account Control window will appear Select Allow to continue ram unless you know where it s from or you ve used it _ StoreletFormatter exe Unidentified Publisher gt Canel Dtnust this program I know where it s from or I ve used it befor i D q 7 Inthe StoreJet Format Utility window click the Refresh button 8 The program will automatically detect the StoreJet 25 drive 12 9 Transcend StroJet Format Utility v1 3 1 Bai USB Device i lt lt USB gt gt StoreJetTranscend Drive To Format Whole Hard Disk om Capacity 465 762 GB File System NTFS gt i Quick Format Volume Label Transcend 9 Press Start n Transcend StoJet Format Utility v 1 3 1 Baa USB Device LISB gt gt StoreldetTranscend Drive To Format Whole Hard Disk Capacity 465 762 GB File System NTFS gt Quick Format Volume Label Transcend 13 10 A confirmation window will appear Press OK to begin formatting the drive CE All data on the selected disk will be erased Please backup all important data to a different drive before Formatting
10. g downloading storing and transferring your data With its shock resistant design huge storage capacity and real world transfer soeeds up to 3X faster than USB 2 0 in USB 3 0 mode the compact StoreJet 25M3 is ideal for carrying your files folders documents photos music and videos In addition the StoreJet 25 comes with very useful software that can increase your mobile productivity This User s Manual is designed to help you get the most from your new device Please read it in detail before using the StoreJet 25 Note The Transcend Elite software only works in Windows please see the Software User s Manual for details Package Contents The StoreJet 25 package includes the following items E StoreJet 25M3 C Y Q D S R E USB 3 0 Cable E USB Power Cable Quick Start Guide Quick Start Guide External Har d Dri E P Transcend Warranty Card TP Transcend Features SuperSpeed USB 3 0 compliant and backwards compatible with USB 2 0 Durable anti shock silicone outer shell Advanced internal hard drive suspension system Connection bandwidth up to 5Gbits per second Extra large storage capacity Sleek ultra portable design Easy Plug and Play operation no drivers required USB powered no external adapter necessary Power saving sleep mode One Touch Auto Backup button Includes Transcend Elite backup and security software Multicolor LED indicator power data transfer amp USB 2
11. ing it in or if you experience problems while reading writing data please connect the USB Power Cable This will provide the additional power necessary to run the drive The USB Power Cable can provide additional power for the StoreJet 25 if necessary 4 Is your StoreJet 25 connected to a Mac Keyboard If so unplug it and plug it into an available USB port on your Mac desktop computer 5 Is the USB port enabled If not refer to the user s manual of your computer or motherboard to enable it 6 Avoid connecting the StoreJet 25 through a USB hub E The StoreJet 25 does not power on Check the following 1 A single USB port may not provide enough power for the StoreJet 25 to function Please connect both the USB 3 0 Cable and the USB Power Cable to your computer 2 Ensure that the StoreJet 25 is properly connected to the USB port s on your computer 3 Ensure that the USB port is working properly If not try using an alternate USB port E installed an OS onto the StoreJet 25 Why can t I boot from it Current USB 3 0 host devices do not support operating system boot up E cannot copy large files to the StoreJet 25 1 Is there enough available disk space 2 Is the file larger than 4GB If so please see below The StoreJet 25 default file system is FAT32 which allows it to be recognized on most types of computers game consoles and media playback devices However the FAT32 file system does not support
12. large files that exceed 4GB in size If you plan to store large files that are larger than 4GB you will need to convert the drive to a different file system such as NTFS Please see the Formatting the Hard Drive section of this manual for instructions on how to re format the StoreJet 25 E I m having problems with the StoreJet 25 on my Mac If you previously formatted your StoreJet in Windows it is most likely formatted with the Windows NTFS file system which may not be 100 compatible with Mac OS To store and backup data on your Mac please follow the instructions on formatting to convert the drive to Mac OS file system If you plan to regularly use the drive with both Windows and Mac computers we recommend formatting the drive to the FAT 32 file system the StoreJet comes pre formatted with FAT 32 from the factory Keep in mind that formatting the drive will erase all existing data on the drive Note To keep existing data you will need to use a Windows or Mac computer that can detect the StoreJet drive to make a backup copy of all essential files E I cannot detect the StoreJet 25 in Linux If you previously formatted the StoreJet 25 a Windows or Mac computer it is most likely formatted with a file system that is not compatible with Linux To solve this problem please follow the instructions on formatting the StoreJet 25 in Linux However please be aware that formatting the drive will erase all existing data on the drive
13. our StoreJet 25 we strongly advise that you regularly backup the data to a computer or other storage medium e To ensure Super Speed USB 3 0 data transfer rates when using your StoreJet 25 please make sure that your computer has the relevant drivers and hardware to support USB 3 0 If you are unsure about how to check this please consult the user s manual of your computer motherboard or USB 3 0 interface card for USB 3 0 driver information E Transporting e Do not pack the StoreJet 25 into luggage without proper padded support Other items in your luggage may damage the drive during travel if it does not have proper protection e Avoid squeezing or compressing the StoreJet 25 e Do not place objects on top of your StoreJet 25 E Power e The StoreJet 25 is powered directly via a computer USB port However the power supplied by the USB port on some older computers is below the 5V DC required to power the StoreJet 25 If your StoreJet does not function properly upon connecting it to your computer please use the included USB Power Cable 4 The Power Cable can provide additional power for the dr StoreJet 25 if necessary e Use only the USB 3 0 cable that came with the StoreJet 25 to connect it to a computer and always ensure that the cable you are using is in good condition NEVER use a cable that is frayed or damaged e Ensure nothing is resting on the USB cable and that the cable is not located where it can be tripped over o
14. r stepped on E Reminders Always follow the procedures in the Disconnecting from a Computer section to remove the StoreJet from your computer Product Overview O 3 T Q V X L Power Cable DC IN si Micro USB 3 0 Port el One Touch Auto Backup Button Connecting to a Computer The StoreJet 25M3 can be connected to your computer using either USB 2 0 or USB 3 0 To get the best performance results from your drive we recommend using the USB 3 0 interface currently not supported on Mac computers Micro USB 3 0 0 USB 2 0 3 0 Connector Connector USB 3 0 Cable StoreJet 25M3 Micro USB port USB 2 0 Port USB 3 0 Port 1 Plug the micro USB end 1 of the USB cable into the StoreJet 25M3 2 Plug the rectangular end 2 of the USB cable into an available USB 2 0 or USB 3 0 port on your desktop or notebook computer 3 If necessary plug in the USB Power Cable Connecting the USB Power Cable NOTE On some older computers the power supplied by the USB port might not meet the 5V DC requirement If you have power related problems please be sure to use the included USB Power Cable t 1 2 Unplug the USB 3 0 Cable from your computer Connect the round shaped end 1 of the USB Power Cable to the DC IN jack on the StoreJet 25 Plug the rectangular end 2 into any available USB port USB 2 0 or 3 0 on your desktop computer notebook or netbook Reconnect the USB 3 0 Cabl
15. re you sure You want to continue Cancel 11 The format process may take a few minutes When complete an O K message will appear in the bottom right hand corner of the window Start Close Start Close Rama S er rs 12 Click the Close button to finish and exit E Mac OS 1 Plug the StoreJet 25 into an available USB port on your MAC computer 2 Unplug all other external storage devices from your computer This is to prevent accidental format of a different drive 3 If a message windows like the one below appears Click the Initialize button If no message appears open Disk Utility under Applications gt Utilities You have inserted a disk containing no volumes that Mac 05 X can read To continue with the disk Inserted click Ignore 4 In the Disk Utility window choose your StoreJet from the list on the left 5 Select the Erase tab 6 Choose the Volume Format you want Mac OS Extended journaled is recommended mm apoE r E T re ane 37 3 GE 5ST9401104 5 kaal RATE EMacintesh HD To erase disk select disk or sole select the appropriate format and name and click jhe erase bitten Erasing a disk results in all volumes of that disk Belg erased and ome large volume being created on that disk Erasing veame results ina clean volume being Creaced a Erasing an optical desc CD RIA DYD RA etc wili result in a blank opreal di
16. s not apply to the extent that it is illegal or unenforceable under applicable law Disclaimer The foregoing limited warranty is exclusive There are no other warranties including any implied warranty of merchantability or fitness for a particular purpose This warranty is not affected in any part by Transcend providing technical support or advice Online Registration To expedite the warranty service please register your Transcend Product within 30 days of purchase Register online at www transcend com tw register The specifications mentioned above are subject to change without notice T Transcend Transcend Information Inc www transcend com tw The Transcend logo is a registered trademark of Transcend Information Inc All logos and marks are trademarks of their respective companies 20
17. sc Mo formar 8 applied 15 ar erased age Lak Mac OG Extended MS DOS File System UNIX File System Dish Description STITEDEL SAS Media Teal Capacity 149 1 68 180 041 285 696 Byres Conten Bus U93 Write Sianks gt Riegel verina Connection Type External Canhation iD 7 Input a name for your new drive otherwise your drive will be named Untitled 8 Click the Erase button in the bottom right corner of the window aon Disk Utility fire Ad Ger Peron RAID Recs EE Macintosh KD Te piaig b l brett dik s l ns sake ba appraise forat and Same and Higa S r te Huna I Urne Erie a dad rerult in al votes of mar dick brisg erased and ont large rurna bimg Cheeted an Wat dk Eramet polo prakt n drar s re Berg peated Erag an optical dint CD AM OVG Dir si mill h in blank ope dine ka iaria 14 kp par w am ora gatiti diit Volume Forman Mac 05 Extended V urealed TX Name EC Opis Disk Description HI H GRE VAL Moda Fetal Capacity 149 CR 160 044 055 606 Bytes Coamscitson Bure Ut Arie Yates Bradin Connection Type Cetera Carinepctias ID 9 Click Erase again to confirm 15 Erase Disk fe Lie j Erasing disk will destroy all information an the volume OF me disk This disk hos 1 volume Lintitied Are YOU sure you Wish to erase the disk Untitled L Cancel Erase 10 Click the Close button to finish and exit
18. three 3 years from the date of purchase Proof of purchase including the date of purchase is required to collect on the warranty Transcend will inspect the product and decide whether to repair or replace it Transcend reserves the right to provide a functional equivalent product or a refurbished replacement product Limitations This warranty does not apply to product failure caused by accidents abuse mishandling improper installation alteration acts of nature improper usage or problems with electrical power In addition opening or tampering with the product casing or any physical damage abuse or alteration to the product s surface including all warranty or quality stickers product serial or electronic numbers will also void the product warranty Transcend is not responsible for recovering any data lost due to the failure of a hard drive device Transcend s StoreJet 25 must be used with devices that conform to the recommended industry standards Transcend will not be liable for damages resulting from a third party device that causes the Transcend StoreJet 25 to fail Transcend shall in no event be liable for any consequential indirect or incidental damages lost profits lost business investments lost goodwill or interference with business relationships as a result of lost data Transcend is also not responsible for damage or failure of any third party equipment even if Transcend has been advised of the possibility This limitation doe
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