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1. 0 60 Grid frequency range Hz 44 55 54 66 adjustable must meet local grid requirements THD lt 3 full load at nominal voltage Power factor 1 44 All rights reserved Shenzhen SOFARSOLAR Co Ltd Document Version 1 0 2014 07 20
2. 5 FAR Sunny Dog series 1 1K 3KTL Trouble shooting and maintenance 5OL AR User manual J Trouble shooting and maintenance Outlines of this chapter This topic describes how to perform daily maintenance and troubleshooting to ensure long term proper operation of theSunny Dog series inverter 7 1 Trouble shooting This section contains information and procedures for solving possible problems with Sunny Dog series inverter Incase of problem with inverter check the following tips e Check the warning fault messages or Fault codes on the inverter information panel Record it before doing anything further e If inverter does not display any Fault please check the following lists Is the inverter located in a clean dry adequately ventilated place Is the DC switch turned ON Are the cables adequately sized and short enough Are the input and output connections and wiring in good condition Are the configuration settings correct for the particular installation Are the display panel and the communications cable properly connected and undamaged Follow the steps below to view recorded problems Press ESC to enter the main menu in the normal interface In the interface screen select Event List then press OK to enter events EventList information Table 7 1 Eventlist EventList NO EventList Name EventList description solution ID01 GridOVP The power grid voltage is e If the ala
3. ID58 OverTempFault_Boost The Boost temp is too high e Ensure the installation position and installation method meet the requirements of Section 3 4 of this ID59 OverTempFault_Env The environment temp is user manual too high e Check whether the ambient temperature of the installation position exceeds the upper limit If yes improve ventilation to decrease the temperature ID65 UnrecoverHwAcOCP The grid current is too ID65 ID70 are internal faults of SOFAR inverter turn high and has cause OFF the DC switch wait for 5 minutes then turn unrecoverable hardware ON the DC switch Check whether the fault is fault rectified If no please contact SOFAR technical support ID66 UnrecoverBusOVP The bus voltage is too high ID70 UnrecoverOCPInstant The grid current is too high ID74 UnrecoverIP VInstant The input current is too ID74 ID77 are internal faults of SOFAR inverter turn high OFF the DC switch wait for 5 minutes then turn ON the DC switch Check whether the fault is rectified If no please contact SOFAR technical ID75 UnrecoverWRITEEEPROM The EEPROM is support unrecoverable ID76 UnrecoverREADEEPROM The EEPROM is unrecoverable ID77 UnrecoverRelayFail Relay has happen permanent fault ID81 OverTempDerating the inverter has derated Ensure the installation position and installation because of the temperature method meet the requirements of Section 3 4 of this is too high user manual e Check whether th
4. e ambient temperature of the installation position exceeds the upper limit If yes improve ventilation to decrease the temperature ID82 OverFreqDerating the inverter has derated SOFAR inverter automatically reduce the output because of the grid power when the frequency of electrical grid is too frequency too hig high ID95 Communication board Communication board ID95 ID96 are internal faults of SOFAR inverter turn EEPROM fault EEPROM fault OFF the DC switch wait for 5 minutes and then turn ON the DC switch Check whether the fault is ID96 RTC clock chip anomaly RTC clock chip anomaly rectified If no please contact SOFAR technical support ID98 SD fault The SD card is fault Please replace the SD card 7 2 Maintenance Inverters generally do not need any daily or routine maintenance Cooling fan should not be blocked by dust or any other items o Inverter cleaning Please use hand blower soft dry cloth or brush to clean inverters Water corrosive chemical substances or intense cleaning agent should not be used for cleaning the cooling fan or inverter Switch off AC and DC power supply to inverter before undertaking any cleaning activity Cooling fin cleaning For the long term proper operation of SOFAR inverters ensure there is enough space around the heat sink for ventilation check the heat sink for blockage dust snow etc and clean them if they exist Please clean the heat sink with an air blo
5. of SOFAR inverter turn OFF the DC switch wait for 5 minutes then turn ON the DC switch Check whether the fault is rectified If no please contact SOFAR technical support ID30 SwBOCPInstant The input current is too high Check whether the input current is higher than the maximum input current of SOFAR inverters then check the input wiring if both are correct please contact SOFAR technical support 1D49 Conisistentr gult vrid a ID49 ID55 are internal faults of SOFAR inverter turn OFF the DC switch wait for 5 minutes then turn ON the DC switch Check whether the fault is ID50 ConsistentFault_ FGrid Phe grid frequency DDS If no please contact SOFAR technical sampling value is not pport consistent ID51 ConsistentFault_DCI The DCI sampling value is not consistent ID52 ConsistentFault_GFCI The GFCI sampling value is not consistent ID53 SpiCommLose The spi communication is fault ID54 SciCommLose The Sci communicationis fault ID55 RelayTestFail The relays fault ID56 PvIsoFault The insulation resistance is Check the insulation resistance between the PV array too low and earth ground if a short circuit occurs rectify the fault 42 All rights reserved Shenzhen SOFARSOLAR Co Ltd Document Version 1 0 2014 07 20 Trouble shooting and maintenance S EAR Bury dog setic UIT une fQuble shooting and maintenance SOr _AF User manual
6. rm occurs occasionally the possible cause too high is that the electric grid is abnormal occasionally SOFAR inverter automatically returns to normal operating status when the electric grid s back to normal ID02 GridUVP The power grid voltage is e If the alarm occurs frequently check whether the too low grid voltage frequency is within the acceptable range If no contact SOFAR technical support If yes check the AC circuit breaker and AC wiring of 7 the SOFAR inverter ID03 GridOFP The power grid frequency is If the grid voltage frequency is within the acceptable too high range and AC wiring is correct while the alarm occurs repeatedly contact SOFAR technical support to change the grid over voltage under voltage over frequency under frequency protection points after ID04 GridUFP The power grid frequency is obtaining approval from the local electrical grid too low operator Document Version 1 0 2014 07 20 All rights reserved Shenzhen SOFARSOLAR Co Ltd 41 S Trouble shooting and maintenance SOr AF User manual ID09 PvOVP The input voltage is too Check whether too many PV modules are series high connected in a PV string thus the voltage Voc of the PV string is higher than the maximum input voltage of SOFAR inverter If yes adjust the number of series connected PV modules to decrease the voltage of the PV string to fit the inpu
7. t voltage range of SOFAR inverter SOFAR inverter automatically returns to normal operating status after correct adjustments ID12 GFCIFault GFCI Fault e Please turn off AC and DC break e Check the surrounding equipment on the AC side ID14 HwBoostOCP Ihe input current is too Check whether the input current is higher than the high and has happen maximum input current of SOFAR inverters then hardware protection check the input wiring if both are correct please contact SOFAR technical support ID15 HwAcOCP The grid current is too ID15 ID22 are internal faults of SOFAR inverter turn high and has happen OFF the DC switch wait for 5 minutes then turn hardware protection ON the DC switch Check whether the fault is rectified If no please contact SOFAR technical ID16 AcRmsOCP The grid current is too high support ID20 GFCIDeviceFault The GFCI sampling error ID22 HwAuxPowerFault The auxiliary voltage error ID26 BusOVP The bus voltage Is too high Id26 are internal faults of SOFAR inverter turn OFF the DC switch wait for 5 minutes then turn ON the DC switch Check whether the fault is rectified If no please contact SOFAR technical support ID28 DciOCP The Dci is too high Turn OFF the DC switch wait for 5 minutes then turn ON the DC switch Check whether the fault is rectified If no please contact SOFAR technical support ID29 SwOCPInstant The grid current is too high Internal faults
8. wer a dry amp soft cloth or a soft bristle brush Do NOT clean the heat sink with water corrosive chemicals detergent etc Document Version 1 0 2014 07 20 All rights reserved Shenzhen SOFARSOLAR Co Ltd 43 Technical data SO EAR Sey Dogseries II nner Technical data SOr _AF User manual Technical data Outlines of this chapter This topic lists the technical specifications for all Sunny Dog series inverters 8 1 Input parameter DC Parnnicinn SOFAR SOFAR SOFAR SOFAR SOFAR 1100TL 1600TL 2200TL 2700TL 3000TL Max input power W 1100 1600 2200 2700 3000 Max input DC voltage V 450 450 500 500 500 Start up input voltage V 80 Stop working voltage V 40 Operating input voltage 90 400 100 480 Range V MPPT voltage V 110 380 165 380 170 450 210 450 230 450 Max input MPPT 10 10 13 13 13 current A Input short circuit current 12 12 15 15 15 for each MPPT A Number of DC input 1 1 8 2 Output parameter AC Paramete SOFAR SOFAR SOFAR SOFAR SOFAR 1100TL 1600TL 2200TL 2700TL 3000TL Rated power VA 1000 1500 2000 2500 2800 Max AC power VA 1000 1500 2000 2500 2800 Active power adjustable 0 100 range MPPT voltage V 4 5 7 9 5 11 5 13 Rated Grid voltage V 230 one phase Grid voltage range V 180 270 adjustable must meet local grid requirements Rated Grid frequency Hz 5

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