MULTIIQ Manual
Contents
1. i symptom possible cause i what to do i serial port of ups is not configured i correctly i i i ERROR blinks no communication between onfigure ups port i ups serial port does not communicate i i check directly without Multi IQ oftware reports no cable between computer and Multi i communication with IQ damaged or not connected 73 i ups correctly onnect correctly or replace work with different baud rates i interfaces Multi IQ not connected to power i supply Multi IQ has no connection to ups i i Check this point i ERROR blinks i i executed after computers i computers not activated software i have shut down i settings Shutdown time preset too long et shorter or shortest i possible time i though no hardware is installed or doesn t support ups shutdown technical details connector i DBO male connector DB9 female settings 1 200 Baud to 38 800 baud protocol Xon Xoff 8N DB15 female utility failure i low battery i on bypass ups shutdown high level 3 12 VDC enable disable via DIP witch Contacts may be used with up to 48V DC max 0 25A DC The max power is 3W Example At i 48V is the max current 62mA I P U gt i 3VA 48V 62 5mA DC current size HxWxD 61x290x203 mm2. 3 4 5 r i 14 savn O CUENTA OKT UN 2 CUENT _TANSWITCHES us bet o ol lo O Oo EN a al 11 12 13 1 display communication Multi IQ ups 2 display communication Multi IQ computer 1 4 3 load default settings 4 communication hardware error 5 power supply 6 LAN contact closed Utility Failure 7 LAN contact closed Low Battery 8 LAN contact closed On Bypass 9 LAN contact closed ups O K 10 to computer 1 4 11 LAN contacts 12 to ups 13 DIP switches 14 power supply input connection Connect the power supply to a secure socket UPS and put the 3 5mm jack plug into the mounting on the back side of Multi IQ Connect the ups serial port and the input of the Multi IQ Use the cable that is normally used to connect UPS and computer Connect output 1 4 with the included 1 1 cable to a COM port of the computers or network interfaces The LAN contacts of output 5 can be connected to either monitoring boards contact multiplexers or pe s running a software for ups monitoring with dry contacts A ups shutdown signal can be supported configuration Multi IQ input output configuration With the DIP switches on the rear panel different modes for the RS232 communication can be set You can choose the connect speed a turbo mode when daisy chaining several Multi IQ s and activate the UPS shutdown for the LAN contact port For the settings see table 1 LAN c
3. Multi IQ Firmware Serial Number Seriennummer RS232 Data Manager for UPS 4 x RS232 1 x LAN Contacts flash upgradeable User manual Version 2008 04 02 GENERAL PROPERTIES nreo oeo anre aer eE OS Eo ESEE S a ETSE Saa ENES OSEN 2 Description meny aana raS EEE se enn E NEEE EE LEIES EES 2 Display Connections issen tanis s e a e a aie ES 3 CORNECHON sled uroen rene EEEE EEEIEE ESE EE ETARE ER An 3 CONPEQUT ATONE oeiia eeraa Eaa aaa a a sabes 3 TABLES AE 3 table 1 pinning functions of LAN contacts td table 2 DIP switch functions inzenden eieo reenit ei tieN eenid iii 4 system STATES ATIE T E T 4 Firmwar upgrades sarie aeaa a E heen Hodis ses ein ea ce 4 HOUDLESKROONN Enken 4 technical details nren bl hs sb sik we avec toed ats uo lave NAE ai e TEE 5 NOLES Laird rbk I Firmware Upgrade Notes censis tinis arininn e e EES 3 Manual English general properties Description Multi IQ is a data manager for controlling and monitoring one ups by multiple computers with RS232 communications comparable to a multiplexer but with enhanced communications and security functions Multi IQ is connected to the serial port of the ups and reads out all ups parameters about one time a second Data is requested and transmitted with the ups specific protocol using the same security options as the ups i e checksums error messages Data is cached in an internal RAM to be able to serve several requests for data simultaneous
4. Q turbo mode for PC port 4 OFF standard speed system start Connect the Multi IQ with the power supply Now the Multi IQ contacts the ups and starts collecting data The transmission is monitored with LED s in the front The status LED s monitor the actual condition of the LAN contacts at output 5 Start the computers network interfaces and ups software and choose the right ups model Configure the COM port for the baud rate you have chosen for the output of the Multi IQ Note Multi IQ doesn t support hardware handshake in the current version Save the configuration and start the ups software The software now starts communicating with the Multi IQ The data transmission is monitored with LED s in the front for each output Firmware upgrades The firmware of the Multi IQ can be upgraded directly via a serial connection on port 1 This may be necessary if there are changes in the existing communication protocols or when new ups protocols are introduced The upgrade tool is a small EXE file which runs under Windows or DOS It is supplied by your dealer or can be downloaded from your dealer s Internet site To upgrade Multi IQ connect port I of the multiplexer to COM2 on any DOS or Windows pc with a 1 1 connected 9 pin cable Run the EXE file which supports the new firmware version and follow the on screen instructions troubleshooting If there are errors while starting or running Multi IQ check these points
5. ly The status information for the LAN contacts are generated from the cached ups data The LAN contacts on output 5 can be used to integrate older components or software that does not support RS232 communications The optocoupler input for ups shutdown is integrated in the ups shutdown process of Multi IQ The serial outputs 1 4 emulate the communication with a single ups using the data transmitted from the ups to the Multi IQ and the protocol supported by the ups UPS commands are transmitted to the ups executed by the Multi IQ or in case of critical commands such as ups off transmitted to the ups depending on all active systems commands Critical commands have to be given by all active systems and the LAN contact if enabled in order to be transmitted to the ups A system is considered active as soon as it has sent one byte with the correct baud rate Is there no communication an a port for more then 2 minutes the system is considered inactive and is not longer integrated in the ups shutdown process Additional Multi IQs can be connected to each serial output to supply more then 4 computer systems with RS232 communications This way up to 2 generations of Multi IQs or up to 64 computers can be served Display Connections MULTi iC MTELLIGENT INTERFACE UT eee UTILITY FAIL BATTERY LOW ON BYPASS UPS OK IN our OUtZ OUT3 OUTA E PROG ERROR POWER Oo DNG ELECTION GMSH EE 1 2
6. ontacts configuration The DB 15 connector output5 of the Multi IQ supplies 7 semiconductor switches to monitor ups status The 4 standard signals for AS400 applications can be set to active open or active closed by DIP switches The remaining 3 signals are defined as active closed For functions and pin numbers see table 1 A shutdown signal is supported by the optocoupler input 3 12 VDC ups off and can be integrated in the Multi IQ shutdown routine by DIP switch For configuration of output 5 see table 2 tables for above signals enable ups shutdown by DIP switch 2 not configurable active open not configurable active open not configurable active closed for non configurable signals table 2 DIP switch functions function settings programm for service only OFF normal operation i don t change ups shutdown at output 5 ON not active OFF active I sets the PC ports to the highest lowest connect speed i ON hihgest connect speed i supported by the ups software FF lowest connect speed 38 400 Baud connection between 2 Multi IQ turbo mode for UPS port FF standard speed i 38 400 Baud connection between 2 Multi IQ turbo mode for PC port I standard speed 38 400 Baud connection between 2 Multi IQ turbo mode for PC port 2 FF standard speed 38 400 Baud connection between 2 Multi I
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