VTrak QSG v1.5.fm - Promise Technology, Inc.
Contents
1. iSCSI Ping IF Address 92 160 1 14 Ping Through Port For a 2 Enter the IP address you want to ping and select the VTrak iSCSI port you want to use 3 Click Submit to send a ping After a few moments a dialog box appears with the results 4 Click the Back button on your browser to return to the iSCSI Ping Operation page 5 Thenclick the Wa Bzck link to return to the Controller information window 35 VTrak Quick Start Guide Create a Logical Drive 192 168 1 56 Logical Drive View w Administrator Tools Create Delete Logical Drive Mo Logical Drive Found 192 168 1 56 a VTrak RAID System di Physical Drive View LogicalHorive View d 4 E VIEW 1 Click on the Logical Drive View ES icon In the Management window all logical drives belonging to this controller appear above Since this VTrak is newly activated there are no logical drives yet 192 168 1 56 Logical Drive View Create Delete Logical Drive wt Create Logical Drive be 2 Click on Create Delete logical drive menu in the Logical Drive View window above and select Create logical drive The Create Logical Drive window appears 192 168 1 56 Create Logical Drive Logical Drive Kobr eee LogD rv RAID Level RAID E gt Block Size 64 KE ha Initialize Logical Quick initialization E Drive r Quick initialization Free Disk Drives Used Disk Drives CH3 36 GB CH1 155 GB CHE2. PROMI TECHNOLOGY INC VTRAK 15200 Quien START GUIDE VTrak Quick Start Guide VTrak 15200 Task List 1 2 3 4 5 6 T 8 9 Unpack the VTrak storage subsystem below Mount VTrak 15200 in a rack optional page 4 Install disk drives page 4 Set Up Network Connections page 6 Set Up RS 232 Connections page 8 Power On the System page 8 Set Management Port IP Address page 9 Set Up Telnet Connection page 12 Install WebPAM PRO page 14 10 Install iSCSI Initiator page 24 11 VTrak Setup with WebPAM PRO page 25 Step 1 Unpack the VTrak The VTrak box contains the following items Null Modem Cable VTrak 15200 Unit e 64 Screws for disk drives 4 spares Quick Start Guide e 2 1 5m 4 9 ft Power cords CD with WebPAM Software User Manual and Quick Start Guide Left and right mounting rails Caution e There is a risk of explosion if the battery is replaced by the incorrect type e Dispose of used batteries according to the instructions that accompany the battery Important Use the following categories of network cables for iSCSI connections on VTrak Cat 6 preferred e Cat 5E minimum Step 1 Unpack VTrak Power FRU Logical Drive ISCSI 1 ISCSI 2 Controller Status Status Activity Activity Heartbeat Figure 1 VTrak 15200 Front View Storage Enclosure RAID Controller Processor SEP o
3. VTrak Setup with WebPAM PRO After sign in the WebPAM PRO opening screen appears E https 192 168 1 198 8443 promise servlet erifyUser language English Microsoft Internet Explorer File Edit View Favorites Tools Help Bak gt A Asearch Favorites History hx GH Address https 192 168 1 198 8443 promise servlet V erifyUser language English P RO M I S E Language View Contact Us Logout Help TECHNOLOGY INC m Administration Toc Welcome to Web based Promise Array Management Software WebPAM PRO WebPAM PRO is an easy to use software designed to simplify RAID storage management WebPAM PRO is specifically designed for Promise external storage subsystems WebPAM PRO can configure manage or monitor Promise RAID products remotely from a web browser from anywhere in the world General Features The first time you log in to WebPAM PRO there will be no Subsystems VTraks or Users in the system Promise recommends that you add the Subsystem s first then add the User s 27 VTrak Quick Start Guide Add a Subsystem VTrak 1 Click on Administrator Tools to display the menu Subsystem Management Administration Tools abuser Management a Subsystem Management e Utility Configuration Subsystem management is to add delete or modify various Subsystems within N Delete Selection Add Subsystem 2 Click on the Subsystem Management button The Subsystem
4. verify certificate by certificate authority like Verisign or Thwate See your MIS Administrator for guidance Click the Next button when you have made your choice 19 VTrak Quick Start Guide 4 When the Utility Server Information screen appears below enter the requested network addresses 2 Promise WebPAM A Introduction License Agreement SSL Security Options Utility Server Information p Cancel Utility Server Information Please enter the requested information into the fields below Email Server This field designates the email server through which the email messages will be serviced through example mail domain com Email Sender This field identifies the origin of the BEM email notification features example raidsystem Mdomain cam Email Server mail promise com Email Sender RAIDSystem Mpromise com Previous You must enter correct information for Email Server and Email Sender or the installation will not proceed You can always change these settings at a later time as needed Email Server Type in the name of your company s email server Email Sender Type in the email address of the person responsible for maintaining the RAID This address will be the return address on all email notifications sent from the Utility Server to all recipients Click the Next button when you are finished 20 Step 9 Install WebPAM PRO 5 When the Choose Install Folder screen appe
5. 81 GB pa a CH2 119GB Disk Drives CHE 159 GB CH4 119 GB 36 Step 11 VTrak Setup with WebPAM PRO Type in a Logical Drive name select RAID Level and Block Size See Chapter 7 of the VTrak 15200 User Manual for an explanation of these RAID concepts Notes e The available RAID selection depends on which Promise product you have and the number of disk drives available e The default Block size is 64KB e Promise recommends that you check Initialize Logical Drive 3 Ifyou want to initialize the disk drives in your logical drive check the Initialize Logical Drive box Then select the type of Initialization from the drop down menu Quick Erases the Reserve Sector which contains the logical drive data on each disk drive Full Erases all data on the disk drives 4 Select the Free Disks you want to use and click the gt gt button or double click on the disks to move them to the Used Disks field 5 Click the Submit button when you are done A confirmation popup message appears when the logical drive has been created Microsoft Internet Explorer A xj AN VTrak 15200 1 Create a new Logical Drive LogDrv1 6 Click OK in the confirmation message 192 168 1 56 Logical Drive View createmelete Logical Drive gt Logical Drive Mame LogDrv7 Functional RAID 5 Party Distributed 239 GB Administration Tools 192 166 1565 EE vTrak RAID System n Physical Drive View Be
6. IP Type DHCP IP Addreg Subnet Mask MAC Address Auto DS Through DHCP Primary ONS Server IP Address IP Type CHEP IP Address Subnet Wask MAC Address Auto DNS Through DHCP Primary ONS Server IP Address Secondary DNS Server IP Address Gateway IP Address On the iSCSI Network screen click on either of the Port links 1 Enabled Down IP Disabled 10 0 11 2 255 0 0 0 0 1 55 20 0 91 Mot Supported 192 166 1 42 192 168 1746 192 168 1 10 2 Enabled Down IP Disabled 10 0 11 3 255 0 0 0 0 1 55 20 0 92 Mot Supported 0 0 0 0 0 0 0 0 0 0 0 0 32 Step 11 VTrak Setup with WebPAM PRO The iSCSI Port information settings screen appears iSCSI Hetwork Port 4 iSCSI Network Port ID 1 DHCP Enabled DO IP Address fi 0 0 11 2 Subnet Mask 255 0 0 0 Primary DMS Server IP Address fi 9qz2 168 1 42 Secondary DNS Server IF paza 000000 eee 192 166 1 46 Gateway IP Address 192 166 1 10 Submit 3 Enter the information you want to change and check the DHCP box to enable that feature Click Submit to save your changes The parameters you set here apply to only one iSCSI port 4 Click the Qc Back link to return to the Controller information window iSCSI SLP Settings 1 Select iSCSI SLP from the Modify Parameters menu The iSCSI SLPs screen appears Link to Operation settings screen SLP Port 1 Port ID SA Disabled SLF Disabled Ma Get DA Thfough DHCP Mo DA IP Agdress
7. IP address from a DHCP server The default Management Port IP address is 10 0 0 2 In the following procedure you will use VTrak s Command Line Utility CLU and the Host PC s terminal emulation program to change the Management Port IP address 1 Obtain a static IP address for your VTrak Management Port from your network administrator 2 Change your PC s COM Port settings to agree with the following e Bits per second 115200 e Data bits 8 e Parity None e Stop bits 1 Flow control none 3 Start your PC s terminal emulation program VTrak Quick Start Guide Trak Irvine HyperTerminal E Ioj x File Edit View Cal Transfer Help Promise Ylrak Command Line Utility CLU Version 01 02 0000 54 Press H or for help 1 Subsystem Hanagement Physical Drive Management Logical Drive Hanagement Network Hanagement 1SCSI Management Maintenance Event Viewer Buzzer Please enter your menu choice gt Connected 2 59 06 Auto detect 115200 a M 1 SCROLL CAPS NUM Car a Press Enter once to launch the CLU 5 Press 4 and Enter to select Network Management The Network Management menu displays with the factory default settings shown above it Management Port IP Address 10 0 0 2 Subnet Mask 255 0 0 0 Gateway IP Address 0 0 0 0 Telnet disabled TFTP Server IP Address 0 0 0 0 SNMP Name Sonoma SNMP Location Promise Network Management 1 Management Port 2 Telnet 3 TFTP Serve
8. Management List appears 3 Click the Add Subsystem button above The Subsystem Management screen appears below Subsystem Management Trak Management fi92168156 00 Port IF address 192 168 1 56 4 Type in the VTrak s Management Port IP address Do not type the PC Server s IP address 5 When you are done click the Submit button Subsystem Management Administration Tools ee Subsystem managementis to add delete ar modify various Subsystems within the utility 1952168156 Subsystem is added successfully Delete Selection Add Subsystem Select for Deletion Subsystem Hame View Subsystem C 1 192 168 1 56 192 168 1 56 The new Subsystem is added to Subsystem Management and also appears in the Tree View 28 Step 11 VTrak Setup with WebPAM PRO Access a Subsystem VTrak The WebPAM PRO CIMOM Agent resides on the VTrak and sends the monitoring data to the Utility Server and on to the Browser In Tree View a newly created Subsystem looks like this 192 168 1 56 Subsystem Information Administration Tools Subsystem Modify Parameters Release All Locks Set Lack Peezze Lock EE vTrak RAID System H Physical Drive View E Logical Drive View Product Trak RAID System Controller Label SATA RAID System il Enclosure View Firmiuare wersion 01 02 0000 50 Controller Serial Mo 002603001300069 IP Address 192 168 1 56 Gateway IP Address 192 168 1 10 TFTP IF Address 192 165 1 160 Subnet Mask 25
9. it does over a serial connection Enable Telnet on VTrak VTrak s Telnet service is disabled by default Follow these instructions to enable Telnet 1 Connect the RS 232 cable between the Host PC and VTrak Refer to Step 7 on page 9 for the RS 232 settings and setup Launch HyperTerminal or Minicom 3 Inthe CLU Main Menu select Network Management gt Telnet and choose Enable disable Telnet This action enables the Telnet support Make a Telnet Connection To start the telnet program 1 Goto the command line prompt Windows or click the terminal icon Linux then run telnet 192 168 1 56 2300 The IP address above is only an example Use your VTrak s Management port IP address 2300 is the Telnet port for the VTrak The telnet login screen appears Telnet Login Please enter your user name gt administrator Please enter the password for user administrator gt 2 Type the user name and password The default user name is administrator The default password is password The CLU Main Menu appears Main Menu 1 Subsystem Management 2 Physical Drive Management 3 Logical Drive Management 12 Step 8 Set Up Telnet Connection 4 Network Management 5 iSCSI Management 6 Background Activity 7 Event Viewer 8 Buzzer Please enter your menu choice gt 4 3 Press 4 and Enter to select Network Management The Network Management Menu appears Network Management 1 Telnet 2 Management Port 3 TFTP Server 4 Ga
10. possible isolate iSCSI data paths from normal network traffic to optimize the iSCSI traffic Do not connect a cable between the VTrak Management Port and a network connector on your Host PC Step 4 Set Up Network Connections Connect the following to the network switch using Ethernet cables e VTrak management port e VTrak iSCSI data ports e Host PC The VTrak management cable has a separate connection to a switch on your regular network Direct Attached Storage With this arrangement data travels directly between the Host PC and the VTrak Management information travels over the network The arrangement requires e Network HBA card 1 Gb with iSCSI support 1 minimum e Network HBA card 10 Mb or higher e Network Switch 10 Mb or higher Switch en a WS rh iSCSI Ports AE Management J Port f e e e e BRC a gt 299052 z aA Secsescscecs O iSCSI HBA Card ose Network HBA Card Host PC Figure 7 VTrak 15200 DAS connections Make the following connections with the Ethernet cables e Connect the VTrak management port to the network switch e Connect the Host PC network card to the network switch e Connect the VTrak iSCSI data ports to the iSCSI HBA cards in the Host PC The VTrak management cable has a separate connection through a switch on your regular networ
11. 3 Install Disk Drives Serial ATA Disk Drives SATA Disk Drive Figure 4 SATA Disk Drives mount at the front of the carrier PATA Disk Drives PATA Disk Drive Figure 5 PATA Disk Drives require a PATA to SATA adapter Set the jumpers on all PATA disk drives to master Obtain PATA to SATA adapters from your Promise distributor VTrak Quick Start Guide Step 4 Set Up Network Connections V Trak s RJ 45 network or Ethernet connectors are on the RAID Controller located at the back of the unit There is one Management Port connection and two iSCSI data connections The following procedures mention a Host PC The Host PC is the PC you select to directly control the VTrak through network and serial connections Storage Area Network With this arrangement both management information and data travel between the Host PC and VTrak over the network The arrangement requires e Network HBA card 1 Gb with iSCSI support e Network Switch 1 Gb 1 Gb Switch tae LL LL 0000000000000000 2090000099009909 LON RR MACO ARR MIA CI A 0000000000000000 Management Port ISC SI Ports a rr 1e20 d fo Sesesesese tii e e e e e ec 00000020 reel ws ogg i eee tetete see tetete eee tetete E erase 000 a Saw Fi a Figure 6 VTrak 15200 network connections for SAN Caution Where
12. 4
13. 5 0 0 0 Hardware Information Memory Size 256 MB Memory Type SDRAM EOC Channel Count 15 Each Subsystem VTrak is identified by an m icon and its IP Address Below it the Controller appears A Subsystem is made up of SR Controller The Promise VTrak Physical Drive View Shows all hard drives assigned or not Ee Logical Drive View Shows all logical drives under this Controller Enclosure View Monitors status of external RAID enclosures Note If you do not see these details in the WebPAM PRO window it means your network connection to VTrak is not working Restore your connection before proceeding VTrak Quick Start Guide ISCSI Configuration Follow these steps to configure iSCSI on your VTrak using WebPAM PRO Click on the Controller icon then click on Subsystem Modify Parameters in the Information window The Modify Parameters dropdown menu of functions appears Subsystem Modify Parameters Subsystem Modify Parameters change Management Port IP Address f iSCSI Mode Information i iSCSI Port Information MF POM Configuration Disable Audible Alarm iSCSI Node Information 1 Select iSCSI Node Information from the Modify Parameters menu The iSCSI Node screen appears Link to iSCSI Node Operation settings screen iSCSI Node 192 168 156 iSCSI Node Operation iSCSI Hode iSCSI Mode ID oO Mame iqn 1994 12 com target vtrak 5200 20 00 00 01 55 00 00 0c Alias Trak1
14. 5200 Max Outstanding RT 1 First Burst Length 128 KB Max Burst Length 256 KB Max Connections 1 Default Time to wwa 2 Seconds Default Time ta Retain 20 Seconds Error Recovery Level D Immediate Data Disabled Initial F2T Enabled Header Digest Enabled Data Digest Enabled CHAP Authentication Enabled Access Control Enabled Data POU Inorder Enabled Data Seq Inorder Enabled BIDI CHAP Authentication Enabled 2 Onthe iSCSI Node page click on iSCSI Node link 30 Step 11 VTrak Setup with WebPAM PRO The iSCSI Node Operation settings screen appears iSCSI Hode 1 iSCSI Node ID Name fign 494 1 2 com target wti Alias Trak peni Max Outstanding RaT ho First Burst Length haoz Bytes blax Burst Length fens Bytes Default Time to iat 2 Seconds Default Time ta Retain Seconds Initial R2T Enabled Header Digest Enabled Data Digest Enabled CHAP Authentication Enabled AID CHAP Authentication Enabled Submit Enter the information you want to change and check the boxes of the features you want to enable Click Submit to save your changes The parameters you set here apply to both iSCSI ports Click the so Back link to return to the Controller information window 31 VTrak Quick Start Guide iSCSI Port Information 1 Select iSCSI Port Information from the Modify Parameters menu The iSCSI Network Port screen appears Links to iSCSI Port Information settings screen 2 Port 1 Port ID Port Link
15. Logical Drive View LogOrvi 4 Enclasure View Logical Drive Status RAID Mode Logical Drive Size Result Logical Drive LogqDr 1 created successfully The new logical drive appears in the Logical Drive View list above If you selected Full Initialization that process will continue for some time 37 VTrak Quick Start Guide 192 168 1 56 Logical Drive Information Change Logical Drive Settings Logical Drive Information Logical Drive Mame Lac RAID Mode RAID 5 Parity Distributed Block Size 64 KB Logical Drive Size 239 GE 239799 MB Logical Drive Status Functional LUM Mapping SCSI Channel 1 Target ID 0 LUN 2 LUM Mapping SCSI Channel 2 Target ID 0 LUN 3 When Logical Drive Status shows Functional you have completed logical drive creation on VTrak In order to use this logical drive read and write data you must partition and format it using the Host PC s operating system See Chapter 4 of the VTrak 15200 User Manual for a full discussion of logical drive creation and management using WebPAM PRO 38 FAQs Log out of WebPAM PRO There are two ways to log out of WebPAM PRO e Close your browser window e Click Logout on the WebPAM PRO banner below Language View Contactus Logout Help After logging out you must enter your username and password to log in again Clicking Logout brings you back to the Login Screen Internet Connection using WebPAM PRO
16. RO from your PC Server 1 Go to Start gt Settings gt Control Panel and double click on the Add or Remove Programs icon 22 Step 10 Install iSCSI Initiator kp Add Remove Programs Oj x La oe Currently installed programs Sort by Name Change or ey Adobe Reader 6 0 Size 43 9MB a Remove Programs iz FullShot V7 ji Promise We Size 81 8MB i P ise WebPAM Si 31 8ME Click here For support information Last Lised On 5 5 2004 To change this program or remove it From your ChangejRemove p computer click Change Remove Change Remove k fie windows 2000 Service Pack 4 m WinZip Size 3 03MB Programs 2 Select Promise WebPAM from the Currently installed programs list and click the Change Remove button The Uninstall Promise WebPAM dialog box appears 3 Click the Uninstall button Several boxes can appear during the process Finally the Uninstall Promise WebPAM dialog box appears again 4 Click the Done button 5 Navigate to the root directory of your C drive File Edit View Favorites Tools Help Back m E A search U4 Folders EBdistory B oS x Address lech Documents and 5 lib Program Files Ca Local Disk C WebPAM CI WINNT Open alii WUTemp Explore Modified 4 21 2004 1 10 PM Search Sharing CD Add to Zip CD Add to WebPAM zip Attributes normal Send To gt Cut Copy Create Shortcut Rename 6 Delete the WebPAM directo
17. SLP Port 2 Port ID 2 5A Disabled SLF Disabled Use DA Mo Get DA Through DHCP Mo DA IP Address 2 Onthe iSCSI SLPs page click on either of the SLP Port links 33 VTrak Quick Start Guide 4 The iSCSI SLP Operation settings screen appears iSCSI SLF Port 1 Port ID 1 SA Enabled W Use DA Enabled W Get DA Through CHEF Enabled D DA IF Address fi 9 168 1 20 Check the boxes of the features you want to enable and enter a DA IP address of you are using that feature Click Submit to save your changes The parameters you set here apply to only one iSCSI port Click the so Back ink to return to the Controller information window iSCSI CHAP Settings Us 2 2 Enable CHAP under the iSCSI Node Settings see page 30 Select iSCSI CHAP from the Modify Parameters menu The Modify iSCSI CHAP Information screen appears Delete Selection Add CHAF record Select for Deletion CHAP List D test To add click the Add CHAP User button CHAP name storagesys CHAP secret fi CoABC ode Z a Enter a name and password secret Click Submit to save your changes The parameters you set here apply to both iSCSI ports 34 Step 11 VTrak Setup with WebPAM PRO Click the QJG222ck link to return to the Controller information window Verify Port Connections 1 Select iSCSI Ping from the Modify Parameters menu The iSCSI Ping Operation screen appears 192 168 1 56 iSCSI Ping Operation
18. The above instructions cover connections between VTrak and WebPAM PRO over your company network It is also possible to connect to a VTrak from the Internet Your MIS Administrator can tell you how to access your network from outside the firewall Once you are logged onto the network you can access the VTrak using its IP address Please note that only the Host PC can read and write data to the logical drives on the VTrak However other PCs can monitor the VTrak from virtually any location 39 VTrak Quick Start Guide Frequently Asked Questions What kind of disk drives can I use with VTrak V Trak was designed to use Serial ATA disk drives You can also use Ultra ATA 133 100 66 disk drives with the optional PATA to SATA Adapter available from Promise Technology Can take the disk drives from my UltraTrak put them into the VTrak and keep my logical drive array intact Yes VTrak uses the same logical drive format as UltraTrak Contact Promise Technology to purchase PATA to SATA Adapter for your existing PATA drives Can use my existing SCSI card with VTrak 15200 No VTrak 15200 uses iSCSI technology which uses Ethernet rather than SCSI Therefore you will not use your SCSI card at all with VTrak 15200 How can tell when the VTrak has fully booted When the VTrak is fully booted up the Power FRU and Logical Drive LEDs will light up green The Controller LED will blink green once per second How do learn more a
19. WebPAM has been successfully installed License Agreement to C WebPAM SSL Security Options 1 For INTRANET take internallPihostname and a Utility Server Information 2 For INTERNET take externallP domain Name a Choose Install Folder To start the software open the computer s Browser Installation Configuration Installing For SSL Enabled Server type the following in the Browser s address Install Complete bar al AM PR https internal IP or external IP 8443 promise Fornon SSL Enabled Server type the following in the Browser s address bar httpiii internal IP or external IP 8080 promise Press Finish to quit the installer i e If you need to make changes click the Previous button to return to the Install Folder screen e Ifyou are satisfied with the proposed installation click the Install button 7 When the Install Complete screen appears above the installation process is finished Click the Finish button to go to the Promise Registration website Important Registration of your VTrak and WebPAM PRO provides useful information that helps Promise Technologies to offer better products and support Please take a few minutes to register Thanks This completes the WebPAM PRO installation Uninstall WebPAM PRO When you upgrade to a newer version of WebPAM PRO you must first remove the current version from your PC Server Follow this procedure to remove the current version of WebPAM P
20. ars below make your selection of a folder for the WebPAM PRO applications you are installing I Promise WebPAM Choose Install Folder A Introduction Where Would You Like to Install License Agreement C WebPAM m i i SSL Security Options Restore Default Folder __ Choose A Utility Server Information A Choose Install Folder WebPAM PR ep Teen Lai AAYA d VAESELE myer ac pierre Previous i The default folder is C WebPAM If you want a different folder type its location and click the Choose button If you change your mind and want the default location click on the Restore Default Folder button Click the Next button when you are finished Promise WebPAM WebPAM Installation Configuration A Introduction Please Review the Following Before Continuing A License Agreement Product Name SSL Security Options Promise YWWebPAM A Utility Server Information Install Folder C WVebPAM Choose Install Folder A Installation Configuration Security External SSL Security Utility Server selected Email Sender RAIDSystem promise com soos e var ee p e Cancel poata Previous i 6 When the WebPAM PRO Installation Configuration screen appears above take a moment to review your choice of install folder and the available disk space on the target hard drive 21 VTrak Quick Start Guide Promise WebPAM Install Complete a Introduction Congratulations Promise
21. bout configuring and using my VTrak Refer to the VTrak 15200 User Manual on the Software CD That manual contains detailed information regarding configuration troubleshooting and maintenance of your VTrak Why does VTrak come with a Command Line Utility First to assign your VTrak an IP address in order for the WebPAM PRO management software to connect to it Second in the event of a network failure you can still access the VTrak and the data stored on it I tried to log into WebPAM PRO but my browser showed the message cannot be displayed What is the problem The browser decided prematurely that WebPAM was not responding Click the Refresh button This action usually brings up the login screen created a Subsystem on WebPAM PRO but when click on it nothing happens What is the problem There is a broken network connection between your PC and the VTrak or the VTrak is powered off Locate and fix the connection or power on the V Trak as required 40 FAQs My recently upgraded WebPAM PRO is full of errors How do I correct this problem This condition is the result of installing a new version of WebPAM PRO on top of an existing installation There are two ways to fix this problem e Uninstall WebPAM PRO as described in Chapter 2 of the VTrak 15100 User Manual then reinstall the new version e Ifyou are familiar with the Windows Registry run regedit navigate to the HKEY_ LOCAL MACHINE gt SOFTWARE folder a
22. ebPAM PRO and VTrak documentation use the term logical drive where earlier Promise products use the term array Why did this change happen Technically logical drive is the correct term Array usually refers to a group of disk drives not arranged under RAID or to the RAID subsystem Promise adjusted its use of terms to more closely match the industry have two UltraTraks and use WebPAM to monitor them Can use my existing WebPAM setup to monitor the VTraks also No Install WebPAM PRO from the VTrak Software CD The VTrak has no LCD panel How can set it up and create logical drives There are two ways to set up VTrak and create logical drives the Command Line Utility and WebPAM PRO Both are described in the VTrak 15200 User Manual Why do the Rebuild Synchronize Expand and Convert operations take so long compared to moving data When data is moved the operation consists of reading writing and checking one or more files Rebuild Synchronize Expand and Convert involve reading writing and checking all the logical block addresses or individual data blocks on each disk drive Plus your logical drive remains available while these operations take place These added requirements increase complexity and take more time Why do the Rebuild Synchronize Expand and Convert operations take so long compared to moving data When data is moved the operation consists of reading writing and checking one or more files Rebu
23. f this Agreement Do not open Web PAM PR this package until you have carefully zea and agreed to the following terms and conditions If you do not agree to the terms of this Agreement promptly return the unopened package Ido NOT accept the terms of the License Agreement a nstalanvwhere bhusterad a see Cancel te Previous 2 When the License Agreement appears above click the I accept the terms radio button then click the Next button If you do not accept the terms of the Agreement the installation will stop 18 Step 9 Install WebPAM PRO Promise WebPAM SSL Security Options Introduction WebPAM has the ability to be installed with or without Secure License Agreement Sockets Layer SSL support SSL Security Options This setting can be changed at anytime P l l a Please read the WebPAM User s Manual for additional information 7 External SSL Security Previous i When the SSL Security Options screen appears above you can check External Security An explanation follows External SSL Security Applies security to all connections involving the Internet or outside your company firewall Security options are invisible to authorized users Promise Technology provides a default certificate for the server as well as for internal data communication However in some cases it is always better to install and verify your own certificate for the webserver And and if possible
24. ild Synchronize Expand and Convert involve reading writing and checking all the logical block addresses or individual data blocks on each disk drive Plus your logical drive remains available while these operations take place These added requirements increase complexity and take more time How can be sure everything is working OK on the VTrak V Trak has several LEDs on the front to monitor the status of power field replaceable units FRUs and logical drives When these are green VTrak is functioning normally What happens if a logical drive goes critical On the front of VTrak the logical drive LED turns amber and an audible alarm sounds This condition is described in Chapter 4 of the VTrak User Manual on the Software CD 42 Contact Information Can VTrak run using just one power supply Yes it is possible to run VTrak on a single power supply There are two power supplies so that VTrak will continue running if one of the power supply fails But deliberately leaving one power supply off negates this advantage Always switch on both power supplies Where can find help to set up the VTrak Promise Online Web Site http www promise com technical documents drivers utilities etc North amp South America E mail Support support promise com Fax Technical Support 408 228 6401 Attention Technical Support Phone Technical Support 408 228 6402 7 30 5 30pm M F Pacific Standard Time If you wish to w
25. install WebPAM PRO follow these rules e Install the Utility Server only on a PC or Server that is permanently connected to your network e Install only one instance of the Utility Server on your network Operating System Support On the PC or server where you install WebPAM PRO Promise Technology recommends e Windows 2000 e Windows 2003 e RedHat Linux e SuSE Linux The Utility Server supports these operating systems Choose one of them to take full advantage of all the features of WebPAM PRO 14 Step 9 Install WebPAM PRO CIMOM Agent V Trak ships from the factory with a CIMOM agent installed Laptop PC Desktop PC with Internet with Internet browser browser Router amp Firewall Networked PC with Internet browser Networked PC with Utility Server Host PC Host PC with a single with multiple VTrak Subsystem rackmounted VTrak Subsystems Figure 11 WebPAM PRO on a network 15 VTrak Quick Start Guide Internet Browser Typically an Internet browser comes with your operating system WebPAM PRO does not include a browser For computers that will remotely monitor and manage the RAID the Internet Browser is the only software required Your Internet Browser provides the means for you to monitor and configure your Promise RAID products using WebPAM PRO You can use the most recent versions of either Internet Explorer or Netscape Navigator Before you start 1 Obtai
26. ions tab The status of selected iSCSI name should display connected Click OK button on iSCSI Initiator Properties dialog box to close it To logoff from Vtrak15200 bring up Microsoft iSCSI Initiator again Go to the Active Sessions tab and click the Log Off button For more information on setting up iSCSI see Chaper 3 of the VTrak 15200 User Manual 24 Step 11 VTrak Setup with WebPAM PRO Step 11 Virak Setup with WebPAM PRO Set up with WebPAM PRO consists of the following steps Log in to WebPAM PRO below Add a Subsystem page 28 Access a Subsystem page 29 iSCSI Configuration page 30 Create a Logical Drive page 36 Log out of WebPAM PRO page 39 Internet connection using WebPAM PRO page 39 A 0 TO aes Se e za Log in to WebPAM PRO 1 Launch your Browser 2 Inthe Browser address field type in the IP address of the PC or Server where you installed WebPAM PRO as explained below Do not type the VTrak s IP address Note that the IP address shown below is only an example The IP address you type into your browser will be different If you chose the External Security option during WebPAM PRO installation see page 19 use the Secure connection Otherwise use the Regular connection Regular Connection e WebPAM PRO uses an HTTP connection http e Enter the PC Server s IP address 192 168 1 198 e Enter the Portnumber 0 0 0 0 8080 e Add promise to la
27. k VTrak Quick Start Guide Step 5 Set Up RS 232 Connection RS 232 Serial Connector Figure 8 VTrak 15200 RS 232 connection Connect the null modem cable between the RS 232 serial connector on the Host PC and the same connector on the back of the VTrak The Command Line Utility CLU will use this connection in Step 7 Step 6 Power On the System Connect the power cords and switch on both power supplies When the power is switched on the LEDs on the front of the VTrak will light up Figure 9 VTrak 15200 Displays The VTrak staggers disk drive spin up in order to equalize power draw during start up After a few moments the Power and FRU LEDs should display Green The controller heartbeat light see page 3 blinks on once per second to indicate that the controller is working Step 7 Set Management Port IP Address There are two LEDs on each Drive Carrier They report the presence of power and activity and the current status of the drive Power Activity a Disk Status 7 Figure 10 VTrak 15200 Disk Carrier LEDs After a few moments the Power Activity and Disk Status LEDs should display Green If there is no disk drive in the carrier the Disk Status LED and the Power Activity LED will remain dark Step 7 Set Management Port IP Address VTrak s Management Port can only use a static IP address Unlike the iSCSI ports it will not accept a dynamic
28. n the IP addresses of these devices e The PC or server where you plan to install WebPAM PRO e he Management Port s of the VTrak s you plan to monitor If you currently have either of these applications on your PC or server e Promise Array Manager Windows PAM e An earlier version of WebPAM Completely remove them before installing WebPAM PRO Failure to do so could result in compatibility problems See Chapter 2 of the V7rak 15200 User Manual for uninstall instructions If you are planning to use other applications that rely on JRE or JDK always install them first before you install WebPAM PRO WebPAM PRO will use the existing JRE rather than installing a second one WebPAM PRO will install JRE 1 4 on your system unless you already have JRE or JDK versions 1 3 0 or 1 4 16 Step 9 Install WebPAM PRO Install WebPAM PRO Windows Follow these steps to install WebPAM PRO on your Windows based PC or Server 1 Boot the PC server and launch Windows If the computer is already running exit all programs Insert the software CD into your CD ROM drive Double click on the Install CD s icon to open it Double click on the Installer icon to launch it right m The first WebPAM PRO installation dialog box appears as iii i NE shown on the next page Linux Follow these steps to install WebPAM PRO on your Linux based PC or Server 1 Boot the PC server and launch the Linux GUI If the computer is already running exi
29. nd delete the JavaSoft key folder Can WebPAM PRO connect through VTrak s Serial RS 232 port No The VTrak Serial port is only for a HyperTerminal connection can access the VTrak over my company s intranet But can t access it from an outside Internet connection How do make the Internet connection work This condition is not related to VTrak but is due to your firewall and network connection protocol Contact your MIS Administrator With other Promise products such as UltraTrak used the Host PC s IP address in WebPAM PRO to connect with the RAID subsystem Why is VTrak different UltraTrak uses In Band SCSI technology to connect with the Host PC VTrak connects to the Host PC through a network connection Therefore it requires its own IP address VTrak s iSCSI connection is used only to move data Why can a RAID 1 logical drive on VTrak consist of only two disk drives On VTrak RAID 1 logical drives work in matched pairs But you are not limited to just one RAID 1 logical drive VTrak supports up to 7 RAID 1 logical drives using up to 14 disk drives See the VTrak 15200 User Manual for more information on the number of disk drives you can use for each RAID level Are logical drives on VTrak limited to 2 199 terabytes No The 2 199 TB logical drive size limit does not apply to VTrak Check whether your operating system supports logical drives over 2 199 TB 41 VTrak Quick Start Guide The CLU W
30. r 4 SNMP 5 Ping R Return to Previous Menu 10 Step 7 Set Management Port IP Address Please enter your menu choice gt 6 Press 1 and Enter to access the Management Port settings Management Port IP Address 10 0 0 2 Subnet Mask 255 0 0 0 Gateway IP Address 0 0 0 0 Management Port 1 Management Port IP 2 Subnet Mask 3 Gateway R Return to Previous Menu Please enter your menu choice gt 1 7 Press 1 and Enter to select Management Port IP Current management port IP Address 10 0 0 2 Modify management port IP address y n gt y New management port IP address gt 192 168 1 56 an example only New management port IP address 192 168 1 56 Press Enter key to return 8 Press Y and Enter to modify the management port IP address 9 Type the new IP address and press Enter V Trak confirms the new address 10 Press Enter to return to the Network Management menu 11 Repeat steps 1 through 5 to set the Subnet Mask and Gateway IP address For a full list of CLU capabilities and functions see Chapter 5 of the VTrak 15200 User Manual 11 VTrak Quick Start Guide Step 8 Set Up Telnet Connection A Telnet connection allows you to access VTrak s CLU over the network This allows RAID management over a greater distance from the VTrak itself This procedure is required for a Host PC that does not have an available RS 232 serial port The CLU screen looks and works exactly the same over a Telnet connection as
31. rite us for Promise Technology Inc support Attn Technical Support 1745 McCandless Drive Milpitas CA 95035 USA Europe Africa Middle East E mail Support support promise nl Fax Technical Support 31 0 40 256 9463 Attention Technical Support Phone Technical Support 31 0 40 235 2600 8 30 5 00pm The Netherlands Time If you wish to write us for Promise Technology Europe B V support Attn Technical Support Luchthavenweg 81 125 5657 EA Eindhoven The Netherlands 43 VTrak Quick Start Guide Pacific Rim E mail Support support promise com tw Fax Technical Support 886 3 564 53 13 Attention Technical Support Phone Technical Support 886 3 578 23 95 ext 8873 9 00 5 30pm Taiwan Time If you wish to write us for Promise Technology Inc support Attn Technical Support 2F No 30 Industry E Rd IX Science based Industrial Park Hsinchu Taiwan R O C China E mail Support support china promise com Fax Technical Support 86 10 6872 3940 Attention Technical Support Phone Technical Support 86 10 6872 3941 9 00 6 00pm China Time If you wish to write us for Promise Technology China support Attn Technical Support Room 3115 No 11 South Zhong Guan Cun Street Hai Dian District Beijing 100081 P R China Caution e There is a risk of explosion if the battery is replaced by the incorrect type e Dispose of used batteries according to the instructions that accompany the battery 4
32. ry This completes the WebPAM PRO uninstall process Your PC Server is now ready to install a newer version of WebPAM PRO 23 VTrak Quick Start Guide Step 10 Install iSCSI Initiator To access VTrak15200 you must have the iSCSI Initiator installed on the Host PC You can choose a hardware or a software iSCSI Initiator Hardware Use a Gigabit Ethernet network interface card GbE NIC with hardware based iSCSI initiator from such vendors as QLogic QLA4010C Intel Pro 1000T IP Alacretech 100x1 TNIC Follow the installation and setup instructions that come with the card Software Use a software based iSCSI initiator in combination with a GbE NIC If you choose a Microsoft software iSCSI initiator download it from http www microsoft com windowsserversystem storage technologies iscsi default mspx Install the iSCSI initiator on your system then proceed with the following steps 1 Go to Start gt Settings gt Control Panel and double click on iSCSI Initiator The iSCSI Initiator Properties dialog box displays On the Target Portals tab click on Add button In the Add Target Portal dialog box type in the IP address of one of the VTrak s iSCSI ports and click OK Go to Available Targets tab The iSCSI name should appear It looks like iqn 1994 12 com promise vtrak15200 20 00 00 01 55 00 xx xx Highlight this name and click the Logon button Click OK on the confirmation dialog box Go to Active Sess
33. sososeses isCcanbcsi mm mt ine eek RRAIN _ 0 0 0 9 9 e 2 0 0 0 0 e E docosososes esoseseseses 002020202020 202020202020 O 9090 0 0 e2e HRA O a o e e0000 e ePe ecccete IEJ Power Supply 1 Cooling Unit 1 Cooling Unit 2 Power Supply 2 with Battery Figure 2 VTrak 15200 Rear View VTrak Quick Start Guide Step 2 Mount VTrak in a Rack optional The VTrak 15200 installs directly to the rack with or without using the supplied mounting rails Refer to Chapter 2 of the VTrak 15200 User Manual for instructions on installing the rails and mounting VTrak Step 3 Install Disk Drives You can populate the VTrak with SATA or PATA drives PATA drives require an optional Promise PATA to SATA Adapter Refer to Chapter 7 of the VTrak 15200 User Manual for the number of drives needed for each RAID configuration Install all 15 drive carriers into the VTrak to ensure proper airflow even if you do not populate all the carriers with disk drives If you use different size disk drives in the same logical drive the total size of the logical drive will be based on the common capacity of each disk The disk drives are numbered left drive 1 to right drive 15 Caution Use only the counter sink screws supplied with the VTrak Use of other types of screws can damage the adjacent drives PATA to SATA PATA Drive Adapter Mounting Holes SATA Drive Mounting Holes Figure 3 Drive Carrier mounting holes Step
34. t all programs Insert the software CD into your CD ROM drive In the CD frame double click on the webpam bin icon to begin installation right When the Run or Display dialog box appears click Run in Terminal After several moments the Terminal frame closes and the first WebPAM PRO installation dialog box appears as shown on the next page webpam xxxx bin 17 VTrak Quick Start Guide Installation Under Windows and Linux continued In the following examples the Windows install screens are shown Linux install screens have a slightly different appearance but the information choices and actions required are exactly the same Y Promise WebPAM Introduction A Introduction InstallAnywhere will guide you through the installation of Promise YwebPAM Itis strongly recommended that you quit all programs before continuing with this installation Click the Next button to proceed to the next screen If you want to change something on a previous screen click the Previous button You may cancel this installation at any time by clicking the Cancel Web PAM RAR tutor 1 Promise WebPAM License Agreement A Introduction Installation and Use of Promise WebPAM Requires Acceptance of License Agreement the Following License Agreement 2 DEM SOFTWARE USAGE AND DISTRIBUTION LICENSE AGREEMENT TMPORTANT By opening this package or installing distributing or using the SOFTWARE you agree to the terms o
35. teway 5 SNMP 6 Subnet Mask R Return to previous menu Please enter your menu choice gt 1 4 Inthe Network Management Menu press 1 and Enter to select Telnet The Telnet setting menu appears Current Telnet Setting Telnet disabled Timeout xxxxx seconds Port 2300 User Name administrator Telnet Settings 1 Enable Disable Telnet 2 Timeout 3 Change user name 4 Change password 5 Reset to default setting Please enter your menu choice gt 1 Enable Telnet y n gt y 5 Press 1 and Enter to select Enable Telnet the press Y and Enter to confirm 6 Press R and Enter twice to return to the CLU Main Menu For a full list of CLU capabilities and functions see Chapter 5 of the VTrak 15200 User Manual 13 VTrak Quick Start Guide Step 9 Install WebPAM PRO Management Software Web Based Promise Array Management Professional WebPAM PRO software provides a browser based graphic user interface used to monitor and manage V Trak and its logical drives Because it works over your network it can monitor and control multiple VTraks WebPAM PRO consists of two components e Utility Server WebPAM PRO software you install e CIMOM Agent WebPAM PRO component preinstalled on the VTrak Utility Server Installation Locations When you install WebPAM PRO you are installing the Utility Server There are three possible locations to install Web PAM PRO e A networked PC e A network file server e The Host PC When you
36. unch WebPAM PRO promise Together your entry looks like this http 192 168 1 118 8080 promise Secure Connection e WebPAM PRO uses a secure HTTP connection https e Enter the PC Server s IP address 192 168 1 198 e Enter the Portnumber a cee eee eee 8443 e Add promise to launch WebPAM PRO promise Together your entry looks like this https 192 168 1 118 8443 promise 25 VTrak Quick Start Guide Promise WebPAM Professional Microsoft Internet Explorer File Edit View Favorites Tools Help Bak amp fat search Favorites 4 History Eat Address 4 https 192 168 1 198 8443 promise screent isp c Links 2 SOIR D Language Contactus TECHNOLOGY INC sF 3 x sn se Array Manager Login ID administrator Password p zj B Mp ment 7 3 When the opening screen appears log in as administrator and type in the default password which is password The login and password are case sensitive 4 Click the Sign in button Important Immediately after installation change the Administrator s password Make the change under User Management Each user you create will have his her own login ID and password Note Make a Bookmark Netscape Navigator or set a Favorite Internet Explorer of the Login Screen so you can access it easily next time 26 Step 11
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