User Manual
Contents
1. How do I send a template SMS e Click on Template SMS at the top of the page Template SMS 18 Page SMS BROADCASTING SOLUTIONS 2 MersalSM e Select the number of columns to be displayed in the SMS message Number of Columns Required 3 iw e Specify the column of the Recipients numbers Receipents Number is Column A e Choose the Excel file and make sure that it is Saved As csv No file chosen ONLY CSV Allowed e Enter the content of the message in this format Dear Name column Your CPR is CPR column Thank you Message Dear fA i Your CPR No is C Thank you e Click on Generate How do view reports of the SMS messages sent e Click on Reports Center at the top of the page Reports Center MersalSMSo amp SMS BROADCASTING SOLUTIONS 19 Page e Click on the category of the report that you would like to view By Job By Group By Number How do I send Bulk SMS messages e Click on Bulk SMS Sender at the top of the page Bulk SMS Sender e Add the country code of the numbers that will receive the SMS message IF Add Country Code 973 e Choose the file that contains the list of numbers and make sure that it is Saved As csv or xt File No file chosen ONLY CSV Allowed e Schedule the date and time of the SMS message delivery and click on Send Delivary Time Now Schedule Date Time yyyy mm2. MersalSMS com SMS BROADCASTING CO User Manual Date of Issue 29 02 2012 1 Page MersalSMS A SMS BROADCAST OLUTIONS Table of Contents Registration and SUDSCrIPtiOn ccccccccesseccccesscceeeesececeesececeeueccessuececeuaeceeseueceeseunecetsuneceeseees 4 What are the terms and conditions Of USE ec ceeeesscccccccsseesseecccccessaeesseeceeceessuaaaseeeeeeeessaaaassss 4 How do I register in the website cccsstsudvecscsncscsnneedanedesatsoceventneosvsecsmuvverdessdsiweseaesindosassaegseueaeieant 11 How do update my password ccccccssecccesecccesceceesceceececeececeueeeceneeeeeeeseeceseuscessueceneeeeneness 11 Credit Balance and PAV IMG Gesicicocsdecesenacacdeeaeducsnenssacomsdeieansecucaubnededseanadiianoesduancrnadadabasdueratecceore 12 Howcan ireli my account dseticeetcasuceeanasseacnciencananesatouscanemnutaredin E 12 How do I transfer credit to another credit esssssseeeresssssrsrreresssssserereesssssrrrreeesssreeereeessse 16 How do use the Tawasul refill Card ou ccccccccsssssseeccccceceaeesseecccccessaeeeseeeceeeessuaaaeeeceeeessuagsnsss 16 What are the approved bank accounts that are being dealt with ssssssssserreesrrrerreeereseeee 17 What are the prices of the SIMS groUpS esssesessessssreserreresrressrreresrrerssrereserersseeresereessreresereeseeeee 17 What are the methods of payment cseccccsssccccessececeesececceeseceseuseceseeneceeseeeceesauecessene
3. the User must obtain access to the World Wide Web and pay any service fees associated with such access In addition 4 Page sms SMS BROADCASTING LUTIONS the user must provide all equipment necessary to make such connection to the World Wide Web including a computer and modem or other access device 3 1 2 The user interested in this service should register on the service website The user will be required to review and accept the Terms and Conditions of this agreement and the Code of Conduct 3 1 3 The user must provide current complete and accurate information in the user Information registration page Users may also be requested to provide name of their companies Inaccurate details will result in suspension of service 3 1 4 Once the request has been approved by Saudi MersalSMS the service will be activated and the user will be notified of the acceptance through SMS Messages and or email 3 1 5 Saudi MersalSMS reserves the right to reject any request at its own discretion without justification 3 2 Service Usage 3 2 1 In order to use the service after activation the user should access the provided account on the service website or pre assigned servers 3 2 2 The user must provide the username and password whenever the user subsequently wishes to use the service 3 2 3 The user shall generate and provide the list of Recipients numbers The user is not permitted to send SMS Messages to Recipients who have made clear t
4. an Excel file cece ceescceseseceeeseeeneeeeenees 27 Programmers SUPPOLT cccccssccssccsececcseceeccsecaeceseceecsseeeeeeseeeeesseseeceeseeesseeeeetaeseeseseseeeeseseeenaes 28 WAE 1S Pe e E A E E E E E A 28 2 Page sms SMS BROADCASTING LUTIONS How can send SMS messages from an application OF server cccccceeccceeecccesceceusceeeeeeeeness 28 Why COCO cursina secaccosaenseeaesadsoasaan TS 29 ed 0 6 a e ene ee ne ee ee ee eee 30 HOW can recover MY PASSWOMKA cccccssecccssccccescecsesceceenceesececeeceeeneeeeeeesauscessuecessueceseneeeeeness 30 Registration and Subscription 3 Page MersalSMS om SMS BROADCASTING SOLUTIONS What are the Terms and Conditions of Use Saudi MersalSMS USER AGREEMENT This Saudi MersalSMS User Agreement this Agreement describes the terms and conditions Terms and Conditions for use of the Saudi MersalSMS Service The Service by the user hereinafter referred to as The User PLEASE READ THEM CAREFULLY This Agreement the Code of Conduct and the information provided in the User Information Registration Page represent the entire Agreement between Saudi MersalSMS and the User individually referred to as the Party and collectively referred to as the Parties with respect to the subject matter hereof By continuing to use the Service the User agrees to be bound by this Agreement and to observe and perform the Terms and Conditions herein and t
5. dd o0 00 GMT 3 e Click on Send 20 Page MersalSMS om SMS BROADCASTING SOLUTIONS How do I create a new group e Click on Phonebook at the top of the page Phone Book e Click on New Group p New Group e Enter the Group name and Description Group Name Group Description e Click on Submit How do I add numbers in the phonebook e Click on Phonebook at the top of the page Phone 21 Page Book MersalS S SMS BROADCASTING SOLUTIONS e Click on Import next to the group you would like to add numbers to e Enter the numbers in either one of these formats 1 966XXXXXXXX 966XXXXXXXX 2 966XXXXXXXX 966XXXXXXXX 3 Ahmed 966xxxxxxxx Mohammed 966xxxxxxxx 4 Ahmed 966xxxxxxxx My Family Mohammed 966xxxxxxxx My Work Numbers Only 97339 J23456 97339123456 97339123456 Number Each Line 973399123456 OF336543710 Name Number Ahmed 973399125456 Al OF asR 5433710 Name Number Discription ahmed 97339654321 My Family e Click on Import How do I search for a number in the phonebook e Click on Phonebook at the top of the page Book MersalSMS com amp SMS BROADCASTING SOLUTIONS 22 Page e Click on Search e Enter the number or name you are searching for and click on Submit Enter Name of Mobile How can I move a number from one group to another e Click on Phonebook at t
6. query The query must be submitted as soon as reasonably possible but in any event within ten 10 business days of the date of the relevant bank statement reflecting the charge 5 Privacy Policy 5 1 The user is obliged to supply all information requested by Saudi MersalSMS The aforesaid information shall be kept confidential complete and accurate In this regard the user undertakes to notify Saudi MersalSMS at the earliest and in writing of any change relating to such information 5 2 All information given by the user is for identification and verification purposes only unless otherwise agreed by the parties Saudi MersalSMS will not disclose or use any information submitted by the user for any purpose other than that for which the user is using the Service 5 3 Saudi MersalSMS shall protect the user s information using the same standard of care that it applies to safeguard its own confidential information and that the information shall be stored in such a way as to prevent any unauthorized disclosure thereof 6 Breach 6 Page ersalSMS com SMS BROADCASTIN SOLUTIONS 6 1 Saudi MersalSMS may terminate this agreement immediately at its absolute discretion without written notice and shall retain all its rights to claim for payment of all accrued amounts and for any possible indemnities if the User 6 1 1 Commits a material breach of this agreement which cannot be remedied or 6 1 2 Is repeatedly in breach of this agreement or 6
7. 1 3 Commits any fraudulent or unlawful conduct related to the User s use of the service 6 1 4 is the subject of a bankruptcy order or becomes insolvent or goes into voluntary or compulsory liquidation 6 2 Termination of this agreement under the provisions of sub clause 7 1 will not entitle the user to a refund of all of or any part of the amounts paid 6 3 Where as Saudi MersalSMS is obliged to defend any action against Saudi MersalSMS as a consequence of the User s breach the User agrees to be responsible for all costs and expenses incurred by Saudi MersalSMS including its legal and professional costs on a full indemnity basis 7 Termination 7 1 The User shall be entitled to terminate this Agreement at any time However amounts paid by the User shall not be refundable 7 2 Notwithstanding clause 7 Saudi MersalSMS may terminate change suspend or discontinue this Agreement the Service and or the User s use of the Service including the availability of any features of the Service at any time In the event of termination of the Service or of the User s use of the Service by Saudi MersalSMS for reasons other than those contained in clause 7 Saudi MersalSMS shall provide the User with a written notice period of ten 10 calendar days in which the User has to use any remaining credits thereafter they will expire and no refund will be given 8 Disclaimer Limitation of Liability 8 1 The Service is provided as is 8 2 The user shall b
8. R YOUR LOGIN ID WITH ASSOCIATED EMAIL ADDRESS AND THE CHARACTERS IN THE PICTURE BELOW LOGIN ID EMAIL ADDRESS SECURITY CODE Gjsu5 30 Page MersalSMS c amp SMS BROADCASTING SOLUTIONS
9. and functions to the user endpoints to access our transmission gateway deal with it for sending SMS messages checking credit balance and many other services 27 Page j com LUTIONS SMS SMS BROADCASTING How can I send SMS messages from an application or server e Click on API Manager at the top of the page API Manager e To activate the service set the service status to Enabled Service Status Enabled iei e Choose the API sender ID from the list if your API sender ID was open skip this step so that your API sender ID becomes a variable that can be controlled by you through the API link e The system will set a password for the API link if you want to change it click on Set New Password e Click on Save Setting e The system will create an example to the API link using HTTP at the bottom of the page you can benefit from it directly Why do I need API Programmers can use it to adapt their application so that they can be transmitted through our gateway This portal has been prepared to ensure flexibility and become suitable for all 28 Page msec SMS BROADCASTING SOLUTIONS Problems How can I recover my password e Click on Forgot your password Username Password Forgot your password 29 Page MersalSMS com amp SMS BROADCASTING SOLUTIONS e Enter the required details and click Continue TO RESET YOUR PASSWORD ENTE
10. ceeeeges 17 VSEM USE e E E E E A E T A A 18 Howto send SMS IMESSABES ecrini EE 18 How do I send a template SIMS vic secenanssecniccesasnnesssacincvavacnteratnesdeievarsesrbewaseeGtwonseestessinieseesbansieese 19 How do I view reports of the SMS messages SENL cccccccsssccceeesececeesececeeeceeeeuseeeeeusecetsuneess 20 HOW d0 Send Bulk SMS MESSagES sidiriersraciseenrsieia En Ea EEEN 20 Howdolcreate ad new ErOUD mrnpreciiisririe eN E 21 How do I add numbers in the phonebook sessssssseesessenessresssrrreseresssreresrrressreresererssreresereesseene 22 How do I search for a number in the phonebook sessssssssseseenesrreserreresrrressreresrrenssreresreresseene 23 How can move a number from one group tO another sseessssssseesssrreesrressrreresrrrssreresrrrssseene 23 What IS a Black LISE ssincnnnnisnvenesstnseuwadhuvecameiadeuvasmnesdanetesncediuucasmnatnduasiiessaienatndecntdeusmnvaatineeienaedes 24 How can I add numbers to the black list ee ccccccccccsaeesseecccceesseeesseecceeeessueeaseeeceeesseuaeasess 24 What are the news alert SCrviC S i enarineeris inon TRAN 25 How do I subscribe to news alert services eessssssseeresssssrsrerrsssssssereresssssserereessssserrreeessse 25 How can I send SMS messages to my phonebook groups through my mobile 26 How do I import numbers from an Excel file ccc ceseccccssccccesececeeececeeececeensecessesecessuneees 27 How do I export my numbers from the website to
11. contains the varification code Please type it below Varification Code 911 79 e Once you are registered you will get 10 free SIMS messages How do update my password e Click on User CP at the top of the page e Click on Update e Fill in the updated fields and click on Update Now Name Nebras Adnan Al Tawash E Mail nebrasaltawash gmail c Mobile No 97339290389 Country Code 973 Update Now Credit Balance and Payment How can refill my account S SMS BROADCASTING SOLUTIONS 11 Page e Enter Username and Password and click on Login e Click on Credit Management at the top of the page Credit Management 1 e Click on Refill your account w E Refill your account e Enter the amount of credit you wish to purchase and click on Calculate to view the total price then click on Continue to Next Step ENTER THE QUANTITY OF CREDIT YOU WANT TO PURCHASE BELOW Quantity Calculate Price BD Continue To Next Step gt gt e Select the Payment Method and click on Continue to Next Step 1 If you choose to pay with CrediMax Online Payment follow the next steps 1 1 The number of points you specified and the amount to be paid will be shown then click on Continue to CrediMax VERIFY AND CONTINUE TO CREDIMAX PAYMENT GATEWAY SMS Quantity 1000 Amount BHD 6 Continue to CrediMax gt gt 1 2 Select the credit card you would l
12. e responsible for maintaining the confidentiality of the password and shall notify Saudi MersalSMS immediately in writing if the confidentiality of the password has or may have been compromised 8 3 The User acknowledges that SMS Messages are transmitted unencrypted 8 4 Saudi MersalSMS shall not be responsible for any injury loss liability claim or damage of any kind suffered or incurred by the user or any user of the service which results from or relates to the service 7 Page sms SMS BROADCASTING LUTIONS the Terms and Conditions the User s access to the service Website utilization of the service or reliance on any information contained on the service Website 8 5 Without limiting sub clause 9 4 above Saudi MersalSMS will not be responsible and its liability is excluded for the following 8 5 1 All statements made by the user or users of the user s account 8 5 2 Any liability arising directly or indirectly out of not complying with the Terms and Conditions herein and or the terms and conditions of the code of conduct 8 5 3 The unavailability or the consequences of the unavailability of the service website or the service for any reason including but not limited to failure of malfunction or defect of any nature in the service website or of the Internet network or a telecommunications network 8 5 4 Any act or failure to act by any other third party involved in delivering the service including but not limited to the failu
13. h deposit in the bani Money Sent To BBK lt Notes Our Bank Accounts 1 BBK Account Number 200002388562 HI NET 2 AlBaraka Islamic Bank Account Number 1050500693001 HINET Your account SMS points will be added after checking your payment details For Faster Response Please send a copy of your Bank Transfer Receipt to Payments bahrainsms net Submit 4 2 The system will verify your details before adding the points to your account 4 3 Make sure that the amount you will be paying is deposited in your bank account 4 4 To send a copy of the deposit receipt email Payments Saudi MersalSMS com Or Fax 17910495 VYYYIY How do I transfer credit to another account e Click on Credit Management at the top of the page 15 Page Management MersalSMS com SMS BROADCASTING SOLUTIONS e Select Transfer credit to another account Ji Transfer Credit to another account e Fill in the required details and click on Transfer Transfer credit to another user account Enter Username and Amount you want to transfer below Username Credit Amount SMS Credit Min 100 From PACKAGE FREE 10 SMS BALANCE 10 amp EXPIRY 2012 03 02 i How do I use the Tawasul refill card e Click on Credit Management at the top of the page Credit Management e Click on Tawasul card e Enter the scractched number on your Tawasul card and click on Continue to next step W
14. hat are the approved bank accounts that are being dealt with BEK 20000 2388 562 BEKUBHEM BH45 BEKU 0020 0002 3885 62 AlBaraka Islamic Bank 1050 500693 001 BH79 ABIB 0105 0500 6930 01 4000 0000 2537 BMUSBHEM BH54 BMUS 0040 0000 0026 37 16 Page MersalSMS c amp SMS BROADCASTING SOLUTIONS What are the prices of the SMS groups e Click on Prices at the top of the page Homepage Proes amp Payment Tawasul Card 1 000 9 999 4 5 Fils BahrainSMs CP 3 0 10 000 99 999 UNEXPIRE BahrainSMs CP 3 0 100 000 199 000 3 5 Fils BahrainSMs CP 3 0 What are the Methods of Payment 1 Deposit e Al Baraka Islamic Bank e BMI e BBK 2 Online Payment e CrediMax e ATMcards e PayPal 3 Cash or Checks System Use How to send SMS messages e Click on Send SMS at the top of the page 17 Page send SMS MersalSMS com amp SMS BROADCASTING SOLUTIONS e Enter the recipient numbers in this format 966xXxxxxxxx 966XXXXXXXX Recipients 97339571666 97339310906 e In addition to entering the recipient numbers you are allowed to add groups of contact from your phonebook in this format 966xxxxxxxx Group Name Recipients 97339571666 family e Select the Sender ID Sender ID 39290389 e Enter the message content Message Hello e Schedule the date and time of the SMS message delivery and click on Send Delivary Now Time 5 Schedule Date Time yyyy mm dd 00 OO GMT 3
15. hat they do not wish to receive SMS Messages or advertisements via SMS Detailed guidelines for using the service are available on the Service website 3 2 4 The user shall accept all liabilities arising from all transactions which are conducted by means of the service where the password was provided Saudi MersalSMS will not be required to enquire into the authority of any person who uses the password and will assume that the user has authorized all transactions that are conducted through the use of the password and these transactions will be deemed to have been performed by the user himself 3 3 SMS Cost 3 3 1 The cost of each message consists of the message cost network operator database user care and handling cost Saudi MersalSMS reserves the right to modify increase or decrease the cost per message for a specific network s or for the whole service 3 4 SMS Delivery 3 4 1 Saudi MersalSMS will use all reasonable endeavors to ensure the successful delivery of all messages However Saudi MersalSMS does not warrant or guarantee that these messages will reach the correct destination or recipient or will be received in their entirety or will be received or sent within a particular time period 5 Page Ms m SMS BROADCASTING SOLUTIONS 3 5 Unauthorized Interference 3 5 1 Notwithstanding the other liabilities defined in this Agreement the user will not interfere with or jeopardize the functionality or the operation of any part
16. he top of the page Phone Book e Click on Manage next to the group which contains the number you would like to move Lae e Click on Move next to the contact you would like to move e Select the group you would like to move the contact to and click on Save What is a Black List The Black List is a list of numbers that the user creates to prevent the delivery of SMS messages to them How can I add numbers to the Black List MersalSMSo amp SMS BROADCASTING SOLUTIONS 23 Page e Click on Phonebook at the top of the page Phone Book e Click on Manage next to the Black List Lo e Click on New contact e Enter the name mobile number and description of the contact Name Mobile Number Description e Click on Submit What are the news alert services e AlAyam e Akhbar Al Khaleej e AlJazeera e Al Jazeera Sport e Al Arabiya e Al Wasat 24 Page MersalSMS om SMS BROADCASTING SOLUTIONS e BBC News e BBC Sports e BBC Economy e Saudi Arabia Weather e Saudi Arabia News Agency How do subscribe to news alert services e Click on SMS Alerts at the top of the page SMS Alerts e Click on New Service F New Service e Select the services you would like to subscribe to by clicking on Subscribe Now Subscribe Now e Enter the required details and click on Save setting How can I send SMS messages to my p
17. honebook groups through my mobile e Click on Mobile Messaging at the top of the page Mobile Messaging e Select the groups of contacts you would like to send SMS messages to 25 Page MersalS amp SMS BROADCASTING SOLUTIONS Group Name 1 Favorites 2 family e Select the Sender ID Default Mobile Sender ID 39290389 i e Click on Save Setting e Send the SMS message content to the number mentioned at the top of the page from your mobile phone SIMPLY SEND SMS TO 973 32225668 How do I an import numbers from Excel file e Click on Phonebook at the top of the page Phone Book e Click on Excel next to the group that you will like to add the numbers to 26 Page MersalS amp SMS BROADCASTING SOLUTIONS Le e Make sure that the phone numbers column in the Excel file is column B and save it as csv e Choose the csv file and click on Import Choose File Book L csv xis ONLY CSV Allowed How do export my numbers from the website to an Excel file e Click on Phonebook at the top of the page Phone Book e Click on Export next to the group you would like to export e The Excel file will directly be saved on your computer Programmers Support What is API API is an abbreviation for a set of functions known as one of the devices on the way to use some services on other devices Saudi MersalSMS provides a set of variables
18. ike to pay with 12 Page j com LUTIONS SMS SMS BROADCASTING 1 2 1 If your card type is VISA select VISA fill in the required details and click on Pay 4 VISA You have chosen VISA as your method of payment Please enter your card details into the form below and click pay to complete your purchase Card Number Expiry Date Security Code E ms month year The 3 digits after the card number on the signature panel of your card Purchase Amount BHD BD 6 000 1 2 2 If your card type is MasterCard select MasterCard fill in the required details and click on Pay A MasterCard You have chosen MasterCard as your method of payment Please enter your card details into the form below and click pay to complete your purchase Card Number Expiry Date ii j month year Security Code The 3 digits after the card number on the signature panel of your card Purchase Amount BHD BD 6 000 1 3 You will be redirected to the Saudi MersalSMS website 1 4 If the payment was successful the payment details will be shown and the points that were purchased will be added to your account 2 Ifyou choose to make an Online Payment by using your ATM card follow the next steps 2 1 The number of points you specified and the amount to be paid will be shown then click on Purchase Now BBK Online Payment Gateway 1 P Transaction ID 8941735490920530 3 Page SMS Credit 1000 SMS valid
19. involved in the provision of the service shall be limited to an amount not exceeding one 1 month s average payment by the user for the use of this service 9 Intellectual Property 8 Page MersalSMS om SMS BROADCASTING SOLUTIONS 9 1 All information right title and interest relating to copyright trade mark patents and trade names trade secrets and any other proprietary rights whether registered or unregistered and however embodied communication media and systems associated with the service and or the Service Website and the underlying services the Intellectual Property shall vest in Saudi MersalSMS and remain the sole property of Saudi MersalSMS By using the services the user does not obtain any rights in the infrastructure content or software associated with the services 9 2 The user agrees not to use challenge or exploit the Intellectual Property in any way unless the user has been given prior written consent by Saudi MersalSMS 9 3 The service may include material or content which is owned by third parties and or the rights in which vest in third parties The user may not use copy exploit or publish any aspect of the service without the prior written consent of the owner of the rights therein 9 4 Each Party shall promptly inform the other of any claims in respect of patent rights copyrights registered designs or other Intellectual property rights and shall make no settlement thereof without giving to the other pri
20. ity OPEN SMS BROADCASTING SOL Purchase Now gt gt 2 2 Fill in the required details and Click on Submit Billing Information Credit Card Debit Card Card Number lewy Expiration Datel l 1 2012 Cardholder s Name Submit Reset 2 3 The bank will process and check the validity of your data 2 4 You will be redirected to the Saudi MersalSMS website 2 5 If the payment was successful the payment details will be shown and the points that were purchased will be added to your account 3 If you choose to pay using PayPal follow the next steps 3 1 Click on Buy Now to be redirected to the PayPal website CONTENUE TO PAYPAL eee MO ne Eo va So ee 3 2 If you don t have a PayPal account fill in the Registration form and click on Agree and Create Account By clicking the button below agree to the PayPal User Agreement and Privacy Policy 3 3 If you have a PayPal account enter your username and password to continue the payment process Email PayPal password Log in 14 Page po com LUTIONS SMS SMS BROADCASTING 3 4 You will be redirected to the Saudi MersalSMS website 3 5 If the payment was successful the payment details will be shown and the points that were purchased will be added to your account 4 Ifyou choose to pay by making a bank transfer following the next steps 4 1 Fill in the form and click on Submit Transfer Method Cas
21. ns without the written consent of Saudi MersalSMS 13 Interpretation 13 1 SMS means Short Message Service is the ability to send or receive a text message of about 160 characters to or from an SMS enabled device e g SMS enabled mobile phone 13 2 Service Provider means a party which has entered into a commercial arrangement with user for the delivery of SMS Messages to phone users 13 3 SMS Message means a message sent via SMS by or on behalf of the Service Provider that is designed to promote the sale of or demand for goods or services whether or not it invites or solicits a response from the Recipient unless otherwise specified 13 4 Purchasing method means the way user may purchase SMS messages in large quantities for use within their internal and or external environments 13 5 the Service means Saudi MersalSMS service unless otherwise specified 13 6 Recipient means person who receives an SMS message either intentionally or unintentionally How do I register in the website 10 Page MersalSMS om SMS BROADCASTING SOLUTIONS e Click on Register Now at the top of the Homepage e Fill in the registration form and click on Register e You will receive an SMS message on your mobile phone that contains a code to activate your account e Enter the activation code in the website and click on Verify Now YOUR ACCOUNT CREATED SUCCESSFULLY Verify Your Account Message was sent to your mobile phone
22. o make the payments herein set out 1 Acceptance 1 1 Saudi MersalSMS shall permit use of the service as defined below subject to the Terms and Conditions of this agreement By continuing to use the service in any way it is agreed herein that the user has read understood and accepted all the Terms and Conditions of this agreement unconditionally The user must not continue to use the service if the user does not understand or agree to the Terms and Conditions of this agreement 1 2 The user agrees to abide by all applicable laws regulations and network operator or service provider requirements Any complaint from a network operator or service provider will be regarded in a very serious light and the user s use of the service may be terminated or suspended accordingly 1 3 It should be noted that the use of different services offered by Saudi MersalSMS on its website the Service Website may be subject to additional terms and conditions as indicated on that part of the service website The user s use of these services will also be subject to the terms and conditions governing the relevant services 2 Duration 2 1 This agreement between the parties shall commence upon the service activation and shall continue in force thereafter unless terminated earlier in accordance with Clauses 7 and 8 of this agreement 3 Conditions of Use 3 1 Registration 3 1 1 The service will be available via the Internet Therefore in order to use the service
23. of the service or attempt to interfere with or jeopardize the functionality or operation of any part of the service This includes but is not limited to attempting permitting or assisting any person to gain unauthorized access to the service other accounts computer systems or networks connected to the service through password mining or any other means copy tamper with reverse engineer de compile disassemble re write and or re engineer any part of the service the Saudi MersalSMS Website or any application used in or provided as part of the Service 4 Payment 4 1 In order to be able to send SMS Messages to the targeted audience the user must pay the associated cost s of sending in advance 4 2 All payments shall be made in Saudi Arabiai Dinars by credit card through the payment facility available on the website or to be paid in cash or cheque at Saudi MersalSMS counters subject to availability By providing Saudi MersalSMS with the user s credit card details the user warrants being authorized to do so and that the credit card belongs to the User and or the user s Company Saudi MersalSMS reserves the right to reject certain credit cards and or limit the number and type of credit cards the user may use 4 3 All payments by the user are final and non refundable Should the User believe there have been improper charges for the Service Saudi MersalSMS must be notified providing any information necessary in order to review and resolve the
24. or notice of the claim and a reasonable opportunity to deal with the same 10 Events beyond Saudi MersalSMS s Reasonable Control 10 1 Saudi MersalSMS shall not be liable to the user if it is unable to perform any obligation or provide the service because of any factor outside Saudi MersalSMS s reasonable control including but not limited to act of God fire extreme weather conditions industrial action default or failure of a third party war act of government or state terrorist acts civil commotion insurrection or embargo 11 Governing Law and Disputes 11 1 This Agreement shall be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia and the parties hereby submit to the jurisdiction of the Kingdom of Saudi Arabia Courts 12 Miscellaneous 12 1 The Gregorian calendar shall apply 12 2 The user shall not assign any of its obligations under this agreement without the prior written consent of Saudi MersalSMS 12 3 The clause headings are included in this agreement for ease of reference only and are not to be considered as an integral part of this agreement 12 4 This agreement supersedes and merges any and all prior agreements promises understandings statements representations warranties indemnities and inducements to the making of this agreement relied upon by either party whether written or oral explicit or implied 9 Page ersalSMS com SMS BROADCASTIN SOLUTIONS 12 5 Should any pro
25. re of a financial institution to carry out in whole or in part any transaction which it has been requested to perform 8 5 5 Any circumstances for any indirect contingent or consequential loss including but without being limited to loss of revenue loss of data loss of business or loss of profits sustained or incurred by the user howsoever arising 8 6 Where applicable Saudi MersalSMS shall not warranty the delivery and accuracy of non English language sections SMS Messages to Mobile devices which do not support non English languages 8 7 Saudi MersalSMS reserves the right to enhance develop and modify services and contents on its Website at any time 8 8 The user is solely responsible for all acts or omissions that occur under its account or password including the content of any transmissions through the Service 8 9 Saudi MersalSMS will not be held liable to any third party claims and or actions taken with respect to the service offered The user agrees to give Saudi MersalSMS all reasonably necessary assistance in handling a claim by a party against Saudi MersalSMS which is related to the user s use of the service Any defense or negotiated settlement as decided upon by Saudi MersalSMS will be binding on the user 8 10 Without limitation to the exclusions set out above any proven liability arising out of Saudi MersalSMS s negligence or conduct or that of its employees agents or sub contractors or of network or service providers
26. vision of this agreement prove to be unenforceable illegal invalid or otherwise void for whatever reason the offending provision shall be deemed deleted and the remaining provisions Shall continue in full force and effect The invalid illegal or unenforceable provision shall be replaced by a mutually acceptable provision which being valid legal and enforceable comes closest to the intention of the parties with respect to the invalid illegal or unenforceable provision 12 6 No delay neglect or forbearance on the part of either party in enforcing against the other party any term or condition of this agreement shall either be or be deemed to be a waiver or in any way prejudice any right of that party under this agreement 12 7 All notices complaints must be directed to Saudi MersalSMS through either Email info Saudi MersalSMS com in writing and within ten 10 business days of the event causing the objection 12 8 The Parties acknowledge that this agreement and its performance do not create a partnership or joint venture between any of the parties The parties agree that for purposes of this agreement each party shall be solely responsible for its own acts and omissions Neither of the parties shall be responsible for any loss or damage caused by the act or omission of the other party or by virtue of this agreement 12 9 Saudi MersalSMS reserves the right to amend this agreement with notice The user may not alter the Terms and Conditio
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