Diamond+S-5-S User Guide
Contents
1. CONNECTING THE DIAMOND S 5 S Included with the Diamond S 5 S are one each e Coiled handset cord e Clear plastic overlay e Base unit e Handset e User guide e Line cord Contact your supplier or Teledex for information on ordering custom designed and printed faceplates to enhance the look of your Teledex Diamond S 5 S telephone 1 Located on the left side of the Diamond is a modular jack labeled TO HANDSET Insert one end of the coiled handset cord into this jack You should hear the coil cord click when proper ly inserted 2 Insert the other end of the coiled handset cord into the modular jack on the handset 3 Turn the telephone so the back panel is facing you Insert either end of the line cord into the jack on the back of the telephone labeled TO TEL 4 neti the other end of the line cord into a telephone wall outlet jack 5 Once your telephone is connected place the paper faceplate over the keys The plastic overlay slips into place by hooking the tabs on the overlay into the recessed slots located on both sides The overlay is easiest to insert when the left or right side tabs are inserted first and the middle part of the overlay is slightly bowed to allow for insertion of the other tabs RECEIVING A CALL ON THE HANDSET 1 Lift the handset to connect to the ringing line 2 To end the call hang up by replacing the handset PLACING A CALL ON THE HANDSET 1 Lift the handset 2 Listen for dial tone d2. MESSAGE WAITING LIGHT Signals that a message is waiting for retrieval See your system administrator for instructions on retrieving messages FLASH PROGRAMMING KEY hidden For programming of FLASH duration See instructions for programming details PAUSE KEY hidden For programming of PAUSE duration See instructions for programming details SPEAKERPHONE KEY Activates speakerphone When LED is illuminated speakerphone is active MUTE KEY Deactivates handset speakerphone microphone for privacy during calls Telephone 408 363 3100 408 363 3136 email sales teledex com Internet www teledex com
3. documents The department does not guarantee the equipment will operate to the users satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not pre vent degradation of service in some situations Repairs to certified equipment should be coordinated by a representative designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe systems if present are connected together This precaustion may be particularly important in rural areas Caution Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate The Ringer Equivalence Number REN of this device is Z Notice The Ringer Equivalence Number REN assigned to each terminal device provides an indi cation of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any
4. TO DIAL ONE TOUCH FEATURE KEYS The Diamond S 5 S has up to 10 programmable AUTO DIAL keys These keys can be programmed to automatically dial telephone num bers or activate telephone system features The Diamond will dial the stored number each time an AUTO DIAL key is pressed DIAMOND S 5 S GUESTROOM TELEPHONE USERS GUIDE STORING AUTO DIAL ONE TOUCH KEYS The phone must be connected to a telephone line 1 Lift the handset 2 Press the STORE key and release it 3 Pate the telephone ae including PAUSE as required The dialing sequence can be up to 15 digits 4 Press the AUTO DIAL key where the number is to be stored 5 Replace the handset USING THE HOLD KEY 1 Press the red HOLD key The red HOLD LED will light The handset can be replaced without disconnecting the call 2 To return to the call on HOLD remove the handset from the cradle or press the HOLD key HANDSET VOLUME KEY The HANDSET VOLUME key will increase the handset volume Pressing this button during a call will increase the receive volume Pressing again will return the volume to the normal level The handset volume is reset to normal with each new call CALL WAITING The CALL WAITING key is a programmable AUTO DIAL key Upon delivery the CALL WAITING key will be programmed with a 600ms hookflash Some PBX systems may require Flash Plus Digits to be dialed to access CALL WAITING Contact your systems administrator for details FLASH KEY Th
5. combination of devices subject only to the require ment that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5 This telephone connects to the telephone network under the connecting arrangement code CA11A TELEDEX DIAMOND S 5 S DIAGRAM RING VOLUME Adjusts the ringer volume to Low or High setting HANDSET HOLDER Used to temporarily hold the handset without hanging up the telephone when telephone is wall mounted HEARING AID COMPATIBLE HANDSET HANDSET RETAINING CLIP This removable clip can be rotated 180 degrees to allow handset to stay on hook when used in wall mount applications HANDSET JACK Modular jack for connecting handset to base DIAL KEYS DTMF PAD For dialing phone numbers and entering numbers to be stored in auto dial keys AUTO DIAL KEYS 6 10 For easy one touch dialing of guest services or PBX features Programmed during installation REDIAL KEY To automatically redial last number dialed HANDSET VOLUME KEY Changes handset volume by pressing repeatedly HOLD KEY FOR CUSTOMER SERVICE CALL Teledex LLC 1 800 783 8353 6311 San Ignacio Avenue Fax San Jose CA Part Number 606 0423 00A 95119 ___ DATA PORT STORE KEY hidden Used in programming of number sequences See instructions for programming details AUTO DIAL KEYS 1 5 Diamond S only For easy one touch dialing of guest services or PBX features Programmed during installation
6. e FLASH key when programmed behind an AUTO DIAL key pro vides a timed line interrupt typically used for accessing PBX CO fea tures like transfer and conference The timing of the hookflash is pro grammable with the factory default set to 600 millieseconds Some PBX s may require you to change the hookflash timing from the default 600ms To change the Hookflash timing 1 Lift the Handset 2 Press the STORE key see diagram on back page 3 Press the FLASH key see diagram on back page 4 Select 1 0 on the DTMF pad The number selected will be the new Flash timing in milliseconds ie 3 300 milliseconds 5 Press the STORE key PAUSE KEY The PAUSE key can be used to provide a timed pause between dialed digits within an AUTO DIAL key The timing of the pause is program mable with the factory default set to zero 0 seconds To change the Pause timing 1 Lift the Handset 2 Press the STORE key see diagram on back page 3 Press the PAUSE key see diagram on back page 4 Select 1 9 on the DTMF pad The number selected will be the new Pause timing in seconds ie 3 3 seconds 5 Press the STORE key MESSAGE WAITING LIGHT The raised red lens is a Message Waiting light Some telephone systems permit an operator or message center to turn on the red Message Waiting light to alert you that you have a message waiting Additionally the Message Waiting light will act as a visual ring indica tor flashing when t
7. e charged the standard repair fee regard less of warranty status CONVERTING FROM DESK TO WALL MOUNT The Diamond telephone can be changed for wall mount applica tions The conversion is easiest when the handset and line cords are not connected 1 Located on the front of the telephone above the speaker grill is the wall desk mount clip Remove this clip by firmly pushing upward towards the hookswitch 2 Rotate the clip a half turn 180 degrees so that the side with the protruding edge is towards the top This edge will hold the handset Closest to the hookswitch 3 Return the clip to its original location by pushing the clip dow wards until it stops snaps into place 4 Turn the Diamond over so that the back side is up facing you A non abrasive surface is suggested to prevent scratching 5 Locate and remove the mounting bracket firmly push back and pull up to remove two of the four retaining tabs 6 Rotate the mounting bracket a half turn 180 degrees so that 6 Removable mounting bracket turned 180 degrees for Wall Mount installation o E o gt IIHI Back View mounting bracket is shown in the Desk Mount Configuration Back View Mounting bracket shown is in the Wall Mount Configuration the mounting eyelet is facing in the same direction as the other mounting eyelet located on the telephone Insert the top two retaining tabs of the mounting brackets into the mounting bracket slots located n
8. ear the middle of the tele phone Then firmly push down to insert the retaining tabs on the opposite side of the mounting bracket Connect a short modular line cord into the jack on the back of the phone labeled TO TEL Route the line cord through the line cord channel Connect the other end of line cord to the phone jack on the wall mounting plate Turn the telephone over and slide the Diamond down onto the wall plate mounting posts Both eyelets should line up with the mounting posts When properly installed the telephone will be stable and secure a the wall mounting by installing the handset and hand set cord REQUIREMENTS OF PART 68 FCC RULES This device has been granted a registration number by the Federal Communications Commission under Part 68 rules and regulations for direct connection to the telephone lines In order to comply with these FCC rules the following instructions must be carefully read and applicable portions fol lowed completely 1 Direct connection to the telephone lines may be made only through the standard modular cord fur nished to the utility installed jack No connection may be made to party or coin phone lines On the bottom of the phone is a label that contains among other information the FCC Registration Number and the Ringer Equivalence number REN for this equipment If requested this informa tion must be provided to the telephone company The USOC Jack for this equipment is RJ11C 2 The tel
9. ephone company under certain circumstances may temporarily discontinue and make changes in facilities and services which may affect the operation of the users equipment however the user shall be given adequate notice in writing to allow the user to maintain uninterrupted serv ice 3 In certain circumstances it may be necessary for the telephone company to request information from you concerning the equipment which you have connected to your telephone line Upon request of the telephone company provide the FCC registration number and the ringer equivalence number of the equipment which is connected to your line this information will be found on the device 4 lf any of your telephone equipment is not operating properly you should immediately remove it from the telephone line It may cause harm to the telephone network 5 If the telephone company notes a problem they may temporarily discontinue service When practi cal they will notify you in advance of disconnection If advance notice is not feasible the telephone company must promptly notify you of such temporary discontinuance afford the opportunity to cor rect the condition inform you of your rights to bring a complaint to the FCC under their rules 6 Repairs to the device may be made only by the manufacturer or an authorized service agency This applies at any time during and after warranty If unauthorized repair is performed registration connection to the telephone lines and
10. he telephone is ringing USING THE MUTE KEY Press the MUTE key The red LED below the MUTE key will light The party on the other end will not hear you when the MUTE key is de pressed Pressing the MUTE key again will deactivate the MUTE key the MUTE LED will go out This will allow you to be heard REDIAL 1 Lift the handset or press the SPEAKERPHONE key 2 Press the REDIAL key the Diamond will dial the last number dialed NOTE Some PBX s require a PAUSE after the first digit to access an outside line The REDIAL function will automatically incorporate a PAUSE if the dialed number is 7 digits or more The inserted Pause will be of the same duration as set in the pause timing USING THE DATA PORT The DATA PORT is a modular jack located on the right side of the telephone labeled DATA You can connect a facsimile modem answering machine and other devices to the telephone line through the DATA port To use the DATA PORT Insert the modular line cord from your facsimile machine modem etc into the jack labeled DATA ADJUSTING THE RING VOLUME The Diamond has two ring volume settings To change the ring volume Locate the adjustment control on the back of the telephone labeled RINGER LOW HI Slide the switch to the desired LOW or HI ring volume The Ring Volume can be changed at any time RMA PROCEDURES The following procedure should be followed with all Teledex telephone products prior to sending the telephone
11. ial the desired number or press an AUTO DIAL key to automatically dial a number 3 To end the call hang up by replacing the handset ADJUSTING SPEAKERPHONE VOLUME To increase decrease Speakerphone volume Locate the slide switch labeled SPKR VOL located on the right side of the telephone To increase speaker volume slide the SPKR VOL switch towards the rear of the telephone To decrease speaker volume slide the SPKR VOL switch towards the front of the telephone USING THE SPEAKERPHONE 1 Press the SPEAKERPHONE key The red LED will light 2 Face the phone to talk The microphone is located on the front edge of the telephone 3 To go to the handset mode lift the handset press the SPEAKER PHONE key the LED will go out 1 Press SPEAKERPHONE key The red light will light 2 Replace the handset 3 To end a speakerphone call press the SPEAKERPHONE key PLACING A CALL ON THE SPEAKERPHONE 1 Without lifting the handset press the SPEAKERPHONE key The red LED will light indicating an active call 2 Listen for dial tone dial the desired number or press an AUTO DIAL key to automatically dial a number 3 To end speakerphone calls press the SPEAKERPHONE key the LED will go out RECEIVING A CALL ON THE SPEAKERPHONE 1 Without lifting the handset press the SPEAKERPHONE key The LED will light you will be on the Speakerphone 2 To end speakerphone calls press the SPEAKERPHONE key the LED will go out AU
12. remainder of warranty period all become null and void 7 This equipment is hearing aid compatible REQUIREMENTS OF PART 15 FCC RULES NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable pro tection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction may cause harmful interference to radio communications However there is not a guarantee that interference will not occur in a particular installation If this equipment does cause harmful interfer ence to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Move the telephone away from the receiver Consult the dealer or an experienced radio TV techni cian for help Any changes made by the user not approved by the manufacturer can void the user s authority to operate the telephone INDUSTRY OF CANADA REQUIREMENTS Notice The Industry Canada label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements
13. to the factory for repair 1 Please perform the tests listed below a Test the telephone on a different telephone jack b Test telephone with a different line cord c Test with a different handset cord coiled cord d For two line products please ensure that one of the line buttons is pressed if both line buttons are in the UP position the telephone will not operate 2 Ifthe steps listed above do not provide a remedy for the suspect telephone please place a tag on the individual telephone describing the defect Next call the Teledex Repair Department at 1 800 875 8539 for an RMA number You must have an RMA number to return products to Teledex 3 Kindly note An RMA number is unique to each return shipment Do not duplicate this number on any future shipments SHIPPING INSTRUCTIONS Please print the RMA number clearly on the outside of your shipping carton s Please ship to the following address Teledex LLC RMA 6311 San Ignacio Avenue San Jose CA 95119 FREIGHT CHARGES The Customer is responsible for shipping products for repair to Teledex After repair Teledex will return telephone products to the Customer freight prepaid in the same manner in which is was sent i e Freight sent to Teledex UPS Blue will be returned via 2 day ship ping Please note When telephones are returned for repair due to misuse i e liquid spills abuse or Customer modification warranty label broken the Customer will b
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