SPC Connect Configuration Manual
Contents
1. m Demo Sit a Account ft Settings no 4 If you ve previously registered an SPC Connect account select Login 5 Enter your Username and Password 21 Siemens Security Products Configuration Manual 200090 1 28 11 2014 SPC Connect Mobile App SPC Connect Mobile App for Android Username Password Remember Password hittps www speconnect com wapi fexmictent asp Cancel Login 6 If you do not have a SPC Connect account select Register Now Fol sites DEMO SITE Login bs Demo Sit Register Now 7 Complete the fields 8 Select Send in the top right 9 Amessage indicates the information was sent successfully Click OK 10 Finalize the registration by clicking the confirmation link in an email sent to you from info spcconnect com To register a panel to your SPC Connect see Register a Panel on the Android Mobile App gt 22 4 2 2 Register a Panel on the Android Mobile App You can register a panel to your SPC Connect account using the mobile app for Android 1 Click Login and enter your registered User Name and Password 1 To register your panel to your account select the menu icon in the top right 2 Select Manage Panels 22 Siemens AB Configuration Manual 200090 1 Siemens Security Products 28 11 2014 SPC Connect Mobile App SPC Connect Mobile App for Android D Sites PANELS Logout AD s Rig S Manage Panels DEMO SITE e g Demo S2. panel SPT and the SPC Connect server RCT https Awww spcconnect com Using the generated SPC Connect ATS Registration ID a panel user can register a panel to an SPC Connect user account to access their panel remotely 1 To configure an SPC Connect ATS go to Communications FlexC FlexC ATS 2 Inthe ATS Configuration screen click Add SPC Connect to open a communication path with the SPC Connect server An SPC Connect ATS is added to the Configured ATS Table with the following attributes SPC Connect ATS Registration ID Default ATP over Ethernet For information on ATP fields see SPC AXXX 5XXX 6Xxx Installation amp Configuration Manual Default Events Profile for SPC Connect Default Commands Profile for SPC Connect Default RCT URL is www spcconnect com The SPT Account Code for the ATP is populated Make a note of the SPC Connect ATS Registration ID shown in the Configured ATS table and provide this to the SPC Connect user along with the SPC Connect User Manual SPC Browser Communications Flex Reporting PC Tools FlexC ATS Event Profiles Command Profile FlexC Help ATS Configuration Configured ATS Edit Delete XPT ip ATS Name ATS Registration ID n Event Command Profiles Polling ATSEvent Generate ATS egi n Count Ti g Timeout imeout al E 1 secconnect T578 G5R9 92XG SP2G 14 7 Default E 86400 300 No A
3. select Login 4 Enter your User Name and Password 18 Siemens AB Configuration Manual 200090 1 Siemens Security Products 28 11 2014 SPC Connect Mobile App SPC Connect Mobile App for iOS ececee O2 ie gt 12 52 96 i Cancel Login Login User Name Password Remember Password Portal Server https www spcconnect com wapi flexmicl IP address for the portal server available only during test phase 5 If you do not have a SPC Connect account click Cancel 6 Select Register Now 7 Inthe Register Now screen complete the fields eee0ee O2je gt 12 52 E 96 mmm Cancel Register Now Send Login Information User Name Password Confirm Password User Information First Name Last Name Other Name Email Address PostCode 8 Tap Send in the top right 9 A message indicates the information was sent successfully Click OK 10 Finalize the registration by clicking the confirmation link in an email sent to you from info spcconnect com To register a panel to your SPC Connect see Register a Panel on the iOS Mobile App gt 19 Register a Panel on the iOS Mobile App You can register a panel to your SPC Connect account using the mobile app for iOS 1 Click Login and enter your registered User Name and Password If you have not created an account with SPC Connect see Create a User Account for SPC Connect iOS gt 18 1 To register your panel to your account select the user
4. GATEWAY Enter a valid gateway address DNS SERVER Enter a valid Domain Name Server address In Engineer programming go to SPC CONNECT REGISTRATION ID and provide this information to the end user to register their panel with www spcconnect com SPC Connect Configuration via the Keypad Menu If SPC Connect is not enabled during the start up wizard sequence you can use the SPC CONNECT keypad menu in engineer programming to add an SPC Connect ATS ADD If SPC CONNECT was disabled during the start up wizard the ADD menu displays Select ADD to create an SPC Connect ATS This allows a panel user to register their panel and access their panel remotely using the SPC Connect website https www spcconnect com REGISTRATION ID If SPC CONNECT was enabled during the start up wizard the panel registration ID displays Provide this information to an end user to allow them to register their panel with the SPC Connect website https www spcconnect com for remote access to their panel COMPANY ID For future use DELETE To remove an SPC Connect ATS from a panel select DELETE 6 Siemens AB Configuration Manual 200090 1 Siemens Security Products 28 11 2014 Panel Side Configuration for SPC Connect SPC Connect Configuration via the Browser and SPC Pro 2 2 SPC Connect Configuration via the Browser and SPC Pro The Add SPC Connect ATS functionality opens a communication path between the
5. SIEMENS SPC Connect Configuration Manual V1 0 200090 1 28 11 2014 Copyright Copyright Technical specifications and availability subject to change without notice Copyright Siemens AB We reserve all rights in this document and in the subject thereof By acceptance of the document the recipient acknowledges these rights and undertakes not to publish the document nor the subject thereof in full or in part nor to make them available to any third party without our prior express written authorization nor to use it for any purpose other than for which it was delivered to him Edition Edition 28 11 2014 Document ID I 200090 1 2 Siemens AB Configuration Manual 200090 1 Siemens Security Products 28 11 2014 Table of Contents 1 Overview of SPC Connect Configuration cccsccsseceseeeeeeeesseeseseeeeeeeeenees 4 2 Panel Side Configuration for SPC Connect ccccssccsseeeeeseeeseseeesneenseeeeeseeeees 6 2 1 SPC Connect Configuration via the Keypad cccecceeeeeeeeeeeeeneeeeeaeeeeeeeeeeees 6 2 1 1 SPC Connect Configuration via Start up Settings c cece 6 2 1 2 SPC Connect Configuration via the Keypad Menu 6 2 2 SPC Connect Configuration via the Browser and SPC Pro sessen 7 3 SPC Connect User Manual c cseesseesseesseesseeseneeeeeseceseeeseeeesseeeseensnenseeesoness 9 3 1 Introduction to SPO CONNEC t eiii iepenen eiaei aaa oh needed 9 3 2 Create a User Ac
6. al E 2 ATS ouai Pan KePG Ka7y T866 385y 2 7 pefaun Evente 360 300 Yes Add SPC Connect Add an ATS to the SPC Connect Server Add SPC Connect Add EN50136 1 ATS Add an EN50136 1 2012 single path ATS to the system Add Single Path ATS Add an EN50136 1 2012 dual path ATS to the system Add Dual Path ATS Add an EN50136 1 2012 dual path and dual Server ATS to the system Add Dual Path Dual Server ATS Add Custom ATS Add a custom ATS to the system Up to 10 ATPs may be added to the ATS Add Custom ATS Import ATS Import an ATS to the system Browse Import ATS Configuration Manual 200090 1 Siemens Security Products 28 11 2014 Panel Side Configuration for SPC Connect SPC Connect Configuration via the Browser and SPC Pro 8 SPC Pro G Fexcats a Event Profiles LI Command Profiles ATS Polling ATSTimeout Generate Add an ATS to the SPC Connect Server Add EN50136 1 ATS Add an EN50136 1 2012 single path ATS to the system Add an EN50136 1 2012 dual path ATS to the system Add an ENS0136 1 2012 dual path and dual Server ATS to the system Add Custom ATS Add a custom ATS to the system Up to 10 ATPs may be added to the ATS ID ATS Name ATP Count Timeout Event FTC 1 ATS 1 4 360 300 Yes 2 DocTest 3 450 300 Yes 3 ATS 1 1 180 300 Yes 4 SPC Portal 1 86400 300 No 5 ATSS5 1 90 300 Yes 6 ATS 6 0 0 300 Yes 7 ATS7 0 0 300 Yes 8 ATS 8 1 180 300 Yes 9 ATS9 4 720 300 Yes Add SPC Connect X5 add SPC Conne
7. count for SPC Connect ccccccceceeseeceeeeeeeeeeeseaeeesaeseeeeenaees 10 3 3 Register a Panel to your SPC Connect User ACCOUMNM c ccccssseeeeeesteeeeees 10 3 4 SPC Connect User Account ACCESS ccccceceeeeeteceeeeeceaeeeseaeseeeeeseeeesnaeeneneees 11 3 4 1 Panel Manager ACCESS 0 eccceeeeeeeeeeeeeeeeeeeeeeaeeeeeeaaeeeeeeaaeeeeeeaaeeeeneaas 12 3 4 1 1 Authorisation Modas soraik aa EEA 12 3 4 2 Standard User ACCESS cccccceeeeeeeeeeeeeeceeeeeeeaeeeeeeeseeeeesaeeseaaeseeeeeeaas 13 3 4 2 1 Request Panel ACCESS eeeccceeeeeneeeeeenaeeeeeenaeeeeeeaeeeseeaeeeeeeaeeeeeeaas 13 3 4 2 2 Request Panel Manager ACCESS eecccceeeesseeeeeenaeeeeeeaeeeeeenaeeeeeeaas 13 3 5 SPC Connect Overview iani ieie ae aan aan ia aa aaa a E a aaa aaia ANKAA Eiana 13 3 6 Removing a Panel from SPC Connect cccccceecceceeeeeeeeeeeeeeseeeeeseaeeesaeeeeneeeeas 15 3 7 Reset Encryption Key on SPC Connect Server ccccceeeeeceeeeeseeeeeseeeeeeeeees 15 3 7 1 Reset Encryption Key for Unregistered Panel nsee 16 3 7 2 Reset Encryption Key for Registered Panel sses 16 4 SPC Connect Mobile App c ccccsecesseseeseeeeeeeeeeeeeeesnaesesneeeeseeeseeseseeeenseeeeeeees 18 4 1 SPC Connect Mobile App for iOS 0 cccceesceceeceeeeneeeeeaeeeeeeeseeeeesaeeesaeeeeeeeenaees 18 4 1 1 Create a User Account for SPC Connect iOS s es 18 4 1 2 Register a Panel on the iOS Mobile App cceeeceeeeeeteeeeeeee
8. ct 4 Add Single Path ATS 84S add Dual Path ATS J 5 add Dual Path Dual Server ATS 8S add Custom ATS Siemens AB Siemens Security Products Configuration Manual 200090 1 28 11 2014 SPC Connect User Manual Introduction to SPC Connect 3 SPC Connect User Manual With SPC Connect you can access your panel remotely from anywhere in the world This manual describes SPC Connect under the following headings Introduction to SPC Connect see Introduction to SPC Connect gt 9 Create a User Account for SPC Connect see Create a User Account for SPC Connect gt 10 Register a Panel to your SPC Connect User Account see Register a Panel to your SPC Connect User Account gt 10 SPC Connect User Account Access see SPC Connect User Account Access gt 11 Overview of SPC Connect web server www spcconnect com see SPC Connect Overview gt 13 Delete a Panel from SPC Connect see Removing a Panel from SPC Connect gt 15 Reset Encryption Key see Reset Encryption Key on SPC Connect Server gt 15 3 1 Introduction to SPC Connect SPC Connect provides the following features Account Set Up and Management Registration of Panels Connect to the SPC panel s user and engineer web pages Remotely connect to a panel or multiple panels Control a panel from the SPC Connect website View your panel status Control your panel devices such as mapping gates via the mobile app Acces
9. egister your panel to your account see Register a Panel to your SPC Connect User Account gt 10 See also Panel Manager Access gt 12 3 3 Register a Panel to your SPC Connect User Account To set up your panel for remote access from the SPC Connect website you will need e Panel Registration ID provided to you by your installation engineer SPC Connect account user name and password see Create a User Account for SPC Connect gt 10 e Panel user name and password with web access right enabled NOTICE If you are the first user to register a panel you have Panel Manager access For more information on Panel Manager access see Panel Manager Access gt 12 1 Go to https Awww spcconnect com 10 Siemens AB Configuration Manual 200090 1 Siemens Security Products 28 11 2014 SPC Connect User Manual SPC Connect User Account Access Enter your SPC Connect Username and Password To register an SPC Connect user account see Create a User Account for SPC Connect gt 10 Click Login Scroll down to complete the fields under Register a Panel to your Account REGISTER A PANEL TO YOUR ACCOUNT Panel Registration ID Panel Username Panel Password Add Panel to Account Enter the Panel Registration ID provided by your installer for example 123S 456T 789Y SS56 dashes are not mandatory Enter a Panel Username and corresponding Panel Passwo
10. emoving a panel Click Edit to open the Panel Settings tab Scroll down to the Users with Panel Access table Click Remove Access for each user with Standard Access Click the Panels tab In the List of Panels table the Delete icon displays Before you delete the panel make a note of the Panel Registration ID Click Remove OG NOaA PWN See also Panel Manager Access gt 12 Reset Encryption Key for Unregistered Panel gt 16 SPC Connect User Manual gt 9 mp mp mg Reset Encryption Key on SPC Connect Server A WARNING This feature will only be performed by an installation engineer or in conjunction with an engineer when troubleshooting a new connection If an SPC Connect ATS is deleted from the SPC panel and added again the encryption key will revert to the default The SPC Connect server stores the old 15 Siemens AB Configuration Manual I 200090 1 Siemens Security Products 28 11 2014 SPC Connect User Manual Reset Encryption Key on SPC Connect Server encryption key for that panel so you must reset the encryption key on the SPC Connect server to the default to enable communications with the panel NOTICE To reset the encryption key for SPC Connect you must be a panel manager user 3 7 1 See also Register a Panel to your SPC Connect User Account gt 10 Reset Encryption Key for Unregistered Panel A WARNING This feature will on
11. er Account Access There are two access levels for SPC Connect user accounts Panel Manager User Access e Standard User Access 11 Siemens AB Configuration Manual 200090 1 Siemens Security Products 28 11 2014 SPC Connect User Manual SPC Connect User Account Access 3 4 1 3 4 1 1 The first SPC Connect user account to register a panel is granted panel manager user access All other SPC Connect user accounts that register the same panel have standard user access An SPC Connect user can have different access levels on different panels For example the first SPC Connect user to register a panel will have panel manager access for that panel If the same SPC Connect user then registers another panel that has an existing panel manager user they will have standard user access to the panel For more information see Panel Manager Access gt 12 and Standard User Access gt 13 Panel Manager Access An SPC Connect user account with panel manager access has the following rights In manual authorisation mode receives authorisation requests from standard users to access a panel For more information on authorisation modes see Authorisation Modes gt 12 In manual authorisation mode authorises users with standard access to register a panel Receives requests from standard users for promotion to panel manager access Promotes a user with standard access to panel manager access e Demotes their own panel manager acce
12. es 19 4 2 SPC Connect Mobile App for Android cccceeeeeeeeeeeeeeeeceeeeeeeaeeeeneeeeeeeeenaees 21 4 2 1 Create a User Account for SPC Connect Android 21 4 2 2 Register a Panel on the Android Mobile App 22 3 Siemens AB Configuration Manual 200090 1 Siemens Security Products 28 11 2014 Overview of SPC Connect Configuration 4 Overview of SPC Connect Configuration SPC Connect allows users control their panel remotely from https www spcconnect com and from the SPC Connect mobile app This guide is targeted at users with existing knowledge of the SPC product range It explains how to configure SPC Connect for the following e SPC Panel using the keypad the SPC browser or SPC Pro SPC Connect website www spcconnect com SPC App for iOS and Android Product Configuration Tool Task User Section SPC Panel Keypad During the start up wizard sequence enable the SPC Connect menu and DHCP for dynamic IP address Installation Engineer SPC Connect Configurati on via Start up Settings gt 6 Enable SPC Connect menu on the keypad if it was not enabled at start up Installation Engineer SPC Connect Configurati on via the Keypad Menu gt 6 Provide Registration ID to user Installation Engineer SPC Engineer Web Pages SPC Pro Configure SPC Connect ATS and provide user with Registration ID Installation Engineer SPC Connect Co
13. et encryption for unregistered panel or panels with no users Panel Connect Connect to Panel Web Page Click the Connect button to navigate around the SPC web pages via SPC Connect Panel Status View the status of your alarm system and set or unset Panel Events Log Details View all panel log events Panel Settings Panel Details Panel Name Panel Address Panel Registration ID Account Code greyed out Installation Name greyed out Panel Connection Details Click Change Panel Connection Details to change Panel Username and or Password SPC Connect Account Access For a standard user the button Request Panel Manager Access displays For a Panel Manager User the following fields display Demote to Standard User To demote a user with panel manager access to a standard user Standard User Authentication Mode Authorize a standard user request to access a panel Automatically authorize user on a panel default Manually authorize user on a panel Users with Panel Access Only available to users with Panel Manager Access This table displays the list of users with panel access It identifies the name SPC Connect username panel username user type Panel Manager Access or Standard User Access authoization state authorize remove access email events enabled Event Notification Email Events Enable Enable or disable Email Events Email addresses Add o
14. icon in the top right 19 Siemens AB Configuration Manual 200090 1 Siemens Security Products 28 11 2014 SPC Connect Mobile App SPC Connect Mobile App for iOS 2 Select Manage Panels Logout Manage Panels 3 Select Add Panel eooee O2je gt 12 55 95 m Cancel Manage Panels Panel with Doors amp Philippe s Panel Add Panel 4 Enter a Site Name to identify the panel 20 Siemens AB Configuration Manual 200090 1 28 11 2014 Siemens Security Products SPC Connect Mobile App SPC Connect Mobile App for Android eeeee O2 ic gt 12 55 95 E Cancel Add Panel Send Site Name Reg ID Panel Username Panel Password In the Reg ID field enter the Panel Registration ID provided by your installer for example 123S 456T 789Y SS56 dashes are not mandatory Enter a Panel Username and corresponding Panel Password for a user with web access rights on the panel SPC Connect authenticates this is a valid user on the panel Click Add Panel to Account The panel displays in the Manage Panels list Select the user icon in the top right to Delete a Panel or Edit a Panel SPC Connect Mobile App for Android Download the SPC Connect App for Android from the Google Play Store Create a User Account for SPC Connect Android 1 Open the SPC Connect mobile app for Android 2 Select the menu icon in the top right 3 Select Account Sites DEMO SITE Sites
15. ion between a panel and the SPC Connect website https Awww spcconnect com This enables a panel user to register and access their panel remotely using the SPC Connect website SPC Connect Configuration via the Keypad You can configure SPC Connect on the keypad during the start up settings see SPC Connect Configuration via Start up Settings gt 6 or using the engineer programming menu for SPC CONNECT see SPC Connect Configuration via the Keypad Menu gt 6 SPC Connect Configuration via Start up Settings From firmware version 3 6 the following settings allow you to configure an SPC Connect ATS during the start up configuration To initialize the start up configuration press the reset button on the PCB for at least 6 seconds SPC CONNECT Enable SPC CONNECT to allow a panel to communicate with https Awww spcconnect com once the panel IP address is configured DHCP Enable DHCP to automatically assign an available network IP address to the panel If you ve enabled SPC CONNECT and DHCP an SPC CONNECT ATS is now added to the panel to complete the connection to https Awww spcconnect com IP ADDRESS For DHCP enabled panels the automatically assigned IP address displays in the IP ADDRESS menu If DHCP is not enabled the default IP address displays Choose SELECT to continue In Engineer Programming mode under COMMUNICATIONS ETHERNET PORT complete the following P ADDRESS enter the static IP address for the panel
16. ite 3 Select Add Panel Manage Panels SEND Site Name Reg ID Panel Username Panel Password Enter a Site Name to identify the panel In the Reg ID field enter the Panel Registration ID provided by your installer for example 123S 456T 789Y SS56 dashes are not mandatory Enter a Panel Username and corresponding Panel Password for a user with web access rights on the panel SPC Connect authenticates this is a valid user on the panel Click Add Panel to Account The panel displays in the Manage Panels list Select the user icon to Delete a Panel or Edit a Panel 23 Siemens AB Siemens Security Products Configuration Manual 200090 1 28 11 2014 Issued by Siemens AB Security Products International Headquarters Englundavagen 7 SE 171 41 Solna Tel 46 8 629 0300 www siemens com securityproducts Siemens AB 2014 Technical specifications and availability subject to change without notice Document ID 200090 1 Edition 28 11 2014 Configuration Guide
17. ly be performed by an installation engineer or in conjunction with an engineer when troubleshooting a new connection 3 7 2 If the panel side configuration for SPC Connect was completed but the encryption key for that panel is not yet registered with SPC Connect take the steps below to reset the encryption key RESET THE ENCRYPTION KEY OF A PANEL WITHOUT USERS Panel Registration ID Reset Encryption Key 1 Login to https www spcconnect com as a panel manager user 2 Ifa panelis not yet registered with SPC Connect and therefore doesn t display in the List of Panels table scroll down to Reset the Encryption Key of a Panel without Users 3 Enter the Panel Registration ID and click Reset Encryption Key See also Register a Panel to your SPC Connect User Account gt 10 Reset Encryption Key for Registered Panel A A WARNING This feature will only be performed by an installation engineer or in conjunction with an engineer when troubleshooting a new connection 16 Siemens AB Siemens Security Products Configuration Manual 200090 1 28 11 2014 SPC Connect User Manual Reset Encryption Key on SPC Connect Server PANEL CONNECTION DETAILS Change Panel Username and or Password Change Panel Connection Details Reset Panel Encryption Key Reset Encryption Key 1 Login to https www spcconnect com as a panel manager use
18. ndard User Approval 12 Siemens AB Configuration Manual 200090 1 Siemens Security Products 28 11 2014 SPC Connect User Manual SPC Connect Overview 3 4 2 3 4 2 1 3 4 2 2 3 5 SPC CONNECT ACCOUNT ACCESS Demote to Standard User Standard User Authentication Mode Automatically authorize user on panel Manually authorize user on panel Standard User Access SPC Connect user accounts with standard access have the following rights e Add panels to SPC Connect automatic authorisation or request authorisation to add a panel manual authorisation For more information see Request Panel Access gt 13 and Authorisation Modes gt 12 Request panel manager access for a panel see Request Panel Manager Access gt 13 Remove panels from their SPC Connect account Request Panel Access In manual authorisation mode take the following steps to request panel access for an SPC Connect user with standard access 1 Goto Panel Settings SPC Connect Account Access 2 Click the button to request authorization by the panel manager user for remote access to a panel The authorization status for a standard user changes to Waiting Standard User Approval 3 The panel manager user receives notification of the request and authorizes the SPC Connect user account with standard access to access the panel 4 The authorization state for the SPC Connect standard user changes to Approved 5 Register the
19. ne or multiple email addresses Email Event Filter Select from the event filter to receive notifications about certain events Events 14 Siemens AB Configuration Manual 200090 1 Siemens Security Products 28 11 2014 SPC Connect User Manual Removing a Panel from SPC Connect 3 6 3 7 are grouped under Intruder Fire Medical System Monitoring and Door and User categories Account Account Information Make changes to existing user account information and click Save or Change Password or Delete Account Login Information Display only field showing the username User Information First Name Last Name Other Name Email Address Post Code Phone Number Security Question Option to change security questions and answers Help Describes many of the Ethernet connectivity combinations Removing a Panel from SPC Connect A standard user can remove a panel from their account A Panel Manager user can only remove a panel from their account if there are no users with standard access registered on the panel For more information on Panel Manager and Standard user access see SPC Connect User Account Access gt 11 1 To delete a panel in the Panels tab locate the panel in the List of Panels table If the Remove icon is not enabled for a user with Panel Manager access this means there are still standard users registered on the panel You must remove standard users from a panel before r
20. nfigurati on via the Browser and SPC Pro gt 7 SPC Connect SPC Connect Website https wwww spcconn ect com Register an SPC Connect user account End User Create a User Account for SPC Connect gt 10 Register a panel to an SPC Connect user account The panel must have a panel user with web access rights End User Register a Panel to your SPC Connect User Account gt 10 Configuring Panel Manager User Access and Standard User Access End User SPC Connect User Account Access gt 11 Connect to SPC web browser End user SPC Connect Overview gt 13 Deleting a panel End User Removing a Panel from SPC Connect gt 15 Siemens AB Siemens Security Products Configuration Manual 200090 1 28 11 2014 Overview of SPC Connect Configuration Reset encryption key Installation Engineer Reset Encryption Key on SPC Connect Server gt 15 SPC Connect App for iOS and Android Set up access to the SPC Connect website from the SPC Connect app End User SPC Connect Mobile App gt 18 5 Siemens AB Siemens Security Products Configuration Manual 200090 1 28 11 2014 Panel Side Configuration for SPC Connect SPC Connect Configuration via the Keypad 2 2 1 2 1 1 Panel Side Configuration for SPC Connect Add an SPC Connect ATS to set up a connect
21. panel to the authorised SPC Connect account See Register a Panel to your SPC Connect User Account gt 10 Request Panel Manager Access Once an SPC Connect user with standard access is authorised on a panel this user can request panel manager access 1 Goto Panel Settings SPC Connect Account Access 2 Click Request Panel Manager Access to be promoted to a panel manager user 3 Inthe Users with Panel Access List an Authorize icon displays and the Authorization state displays as Waiting Panel Manager Approval 4 The panel manager user receives notification and clicks the Authorize icon to promote the standard user to a panel manager user 5 Inthe SPC Connect Account Access group the button changes to Demote to Standard User Access SPC Connect Overview The SPC Connect home screen displays the following tabs e Panels e Panel Connect e Panel Settings e Account 13 Siemens AB Configuration Manual 200090 1 Siemens Security Products 28 11 2014 SPC Connect User Manual SPC Connect Overview e Help Panels List of Panels Shows all panels registered to your SPC Connect account For each panel you can view Panel Name Panel Address Panel Registration ID Online Status Last Panel Communication User Access Edit see Panel Settings tab Connect Remove Register a Panel to Your Account Registration ID Username Password Reset the Encryption Key of a Panel without Users Res
22. r 2 Inthe Panels tab identify the panel in the List of Panels table and click Edit to open the Panel Settings tab Scroll to Panel Connection Details Click Reset Panel Encryption Key Go to the Panels tab and in the List of Panels table the Online status for the panel changes to OK This may take a few minutes 17 Siemens AB Configuration Manual 200090 1 Siemens Security Products 28 11 2014 SPC Connect Mobile App SPC Connect Mobile App for iOS 4 4 1 4 1 1 SPC Connect Mobile App Set up an account with SPC Connect to remotely access your panels from anywhere in the world Using the SPC Connect mobile app you can e Create a user account for SPC Connect www spcconnect com Add panels to an SPC Connect account Edit panel details Delete panels from your SPC Connect account Manage your panel remotely The SPC Connect mobile app is available for both iOS and Android platforms e To setup an SPC Connect user account from your iOS app see SPC Connect Mobile App for iOS gt 18 e To set up an SPC Connect user account for your Android app see SPC Connect Mobile App for Android gt 21 SPC Connect Mobile App for iOS Download the SPC Connect mobile app for iOS from the App Store Create a User Account for SPC Connect iOS 1 Open the SPC Connect mobile app for iOS 2 Select the user icon in the top left Login Register Now 3 If you ve previously registered an SPC Connect account
23. rd for a user with web access rights on the panel SPC Connect authenticates this is a valid user on the panel Click Add Panel to Account The panel displays in the List of Panels table and the Online status displays OK The first SPC Connect account for a panel is given Panel Manager User Access For more information on a Panel Manager and Standard users see SPC Connect User Account Access gt 11 9 You can add multiple panels to an SPC Account following the same steps 10 Click on the Connect button for a panel to view the status control page for that panel 11 Click the Edit icon to view the tabs listed below For an overview of functions under each tab see SPC Connect Overview gt 13 Panels Panel Connect e Panel Settings e Account e Help LIST OF PANELS Edi connec delete Panel 1 1 T PYT S8KP OK 14 07 25 Panel Manager 2 amp Panel 1 2 Panel Manager 4 Panel 1 3 OK 14 07 20 Panel Manager 4 H Panel 1 4 OK 14 07 21 Panel Manager 4 Ca ri Panel 1 5 Panel Manager Ed D Panel 1 6 Panel Manager Fd Panel 1 7 T2GG 5X5K S38T Y3KX OK 14 07 21 Panel Manager 4 i Panel 1 8 Y98P G3YR RP2T 7R3P OK 14 07 22 Panel Manager 4 Panel 1 9 P7Y2 YTS8 RG33 SG7P Panel Manager Ld ca D Panel 1 10 Panel Manager 4 a Panel 2 1 OK 14 07 20 Panel Manager I ii t Panel 2 2 YP52 8Y4 OK 14 07 18 Panel Manager i 3 4 SPC Connect Us
24. s your event log View your cameras via the mobile app Configure direct messaging of panel events by email to one or multiple recipients Download the iOS or Android apps and log in to your SPC Connect account to control your panel from the app NOTICE SPC Connect replaces SPC Portal 9 Siemens AB Configuration Manual I 200090 1 Siemens Security Products 28 11 2014 SPC Connect User Manual Create a User Account for SPC Connect 3 2 Create a User Account for SPC Connect Login Information Username Password Confirm Password User Information First Name Last Name Other Name Email Address PostCode Phone Number Security Question ee E i 7 s i First Security Question Where did you meet your spouse partner cl First Security Answer Second Security Question What was the make and Model of your firstcar Second Security Answer Compulsory Fields Go to https Awww spcconnect com Click Register Complete the fields Click Register Account oO eo NS Check your Inbox for an email from info spcconnect com Check your spam folder if you do not see it 6 Open the email and click on the link to activate your account A second email from info spcconnect com indicates that your account has been successfully activated 7 Click Login and enter your registered username and password 8 To r
25. ss to standard user access provided there is at least one other user with panel manager access on the panel Removes access to a panel for standard users and panel manager users Removes a panel from the List of Panels table when there are no standard users on the panel ay Users with PANEL Access Email Events Portal Username Panel Username User Type Authorization State Authorize Remove Access PMAN 1 e N Yes PMAN PMAN 1 PMAN PMAN 1 PMAN 1 PMAN 1 PMAN 1 PMAN PMAN 1 PMAN PMAN 1 Account 6 User Not Approved Waiting Standa er a eb eb jet jee fer jet ee feb er eb feb ler ee z Ng Panel Manager with Rights to Remove Panel Access for Siandard Users Authorisation Modes The SPC Connect user with panel manager access can set the authorisation mode for a panel There are two standard user authentication modes e Automatically authorise user on panel Once an SPC Connect user with standard access registers a panel to their SPC Connect account they can automatically access the panel remotely They do not need to wait for authorisation from an SPC Connect user with panel manager access By default users are automatically authorised for panel access Manually authorise user on panel The panel manager user receives notification that an SPC Connect user with standard access requests permission to access a panel remotely The Authorization State for a standard user changes to Waiting Sta
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