Quick Start Guide
Contents
1. er amp WebGrabb free S internet recel ver Lifestyle social Maps Video TE severe weathe NGA ae stor national Forecast weather Right Now updated Fee 43 2013 10450m est From M of S 5 mon T A 0 gusting 10 20 mpn UMIDITY DE NIND 9 0 mi 39 03 in f ysig PRESSURE steady neat g3F Winds sow i Next 6 hours iin renperature partly cloudy petails aE A ost popula A es ete Pm Today A a f te Sok g Nemo photos pisto world s tallest gull pearts in nature puotos 30 Out oot weather word or Table of Contents Included With Your WebGrabber sssesssessssesssersssesssessseesseess 3 Compatibility amp Features esecssssesecscssssesesscessssesseseesseees 4 Installing WebGrabber Software cseesesesesessesesesessesesesees 5 Windows lInstallatiOn ss sssessseesseesssessssessseesseesssesssessseesseesssesssee 6 Mac Instalati ON risser natania iaainaei enter 10 VF IS EN EEE AEA E E E 16 FAQ S and Troubleshooting ssessesssessessesseesserssessessesseessessesse 17 FCC Interference Statement and Safety ceecseseeeen 18 Page 2 WebGrabber Included With Your WebGrabber 1 WebGrabber Antenna 2 15 ft USB NetLink cable 3 Software CD Also available online as a download at www CompTek com 4 Quick Start Guide Updated versions of this manual are available online at www CompTek com 5 Suctions Cups 2 for standard window mount 6 Addi2. 8 00 24 56 4F 34 D 00 16 86 9 1 2 00 24 37 A8 38 8 00 25 3C CC AS E 00 1F 33 FB BE 5 00 09 58 AA 07 7 Syza ee 7 Page 14 WebGrabber Mac Installation continued Creating a Profile We recommend that you create a profile for your wireless connection so that you will not need to re enter your net work information every time your computer is turned on To get started click your desired SSID from the Site Survey list then click Add Profile You will need to re enter your wireless security key again then click OK es 1 37 28 BE 88 8t 26 00 17 C 42 54 0 00 00 72 89 07 0 68 7F 74 22 81 3 00 26 2 18 8 E 00 24 56 4F 34 D 00 16 86 9E 1 2 00 24 37 A8 38 8 00 25 3C CC AS E 00 1F 33 FB BE 5 00 09 58 AA 07 7 E 6 b 6 6 6 7 p p 5 Once your profile is complete you can activate it by selecting it from the Profile tab and then click Connect For help visit CompTek com Page 15 Wi Fi Tips For the full selection of Wi Fi Tips as well as troubleshoot ing and technical support please visit the WebGrabber website at www CompTek com 1 Receiving an outside signal while inside a building Place the WebGrabber antenna oriented vertically in the center of a window It is best to place it ina window that is facing the Wi Fi source Obstructions between the source of the Wi Fi signal and the anten na will greatly reduce the effe
3. 00 24 93 32 2F 1 00 24 37 A8 38 8 00 25 3C CC A5 NDA AHH H GH 00 1D SA 2C 67 00 16 26 F5 AC 1 00 09 58 AA D7 7 00 17 C5 42 54 0 00 24 B2 F9 EB Di EELEE x z For help visit CompTek com Page 13 Mac Installation continued 3 Ifthe selected network requires a WPA security key enter it into the corresponding space If your network requires a WEP key then enter it into the space after Key 1 Hexadecimal Then click OK If a network security key is not required please make sure you have permission before connecting to any open Wi Fi networks and that you are acting within the terms and conditions of the open network Foie z j i P MENTA a ee n ve _ Encryption Type TKIP l WPA Pre Shared Key WEP SETTING Q Key 1 Hexadecimal Mey 2 Hexadecimal OKey 3 Hexadecimal O Key 4 Hexadecimal ivilajiaie Lok CANCEL Connected lt gt iiss RN NEE 4 When you are successfully connected to the wireless network a handshake icon will appear in the first col umn next to your SSID network name At this point you will be able to access the Internet using your default web browser Profile Link Status Statistics Advanced WPS About BP Lie _ _ _ __ __ _ ___ assio Signal Channel Authe Ener 1 37 26 BE B88 St 26 11 Open NONE 00 17 5 42 4 0 100 00 00 72 89 07 0 100 68 7F 74 22 81 3 00 26 F2 18
4. OS 10 5 and Mac OS 10 6 users Click Network Preferences and then click Apply to activate the antenna Mac OS 10 7 10 9 skips this step Location rm lt Status Cable Unplugged The cable for USG Ethernet en 3 is not Ethernet 2 plugged e Not Connected CA gt eee e Not Connected Y P USB Et et en2 IP Address e Net Connected lt gt Seinen USB Et et en3 Not Connected Router DNS Server Search Domains Caa ul cnet tne toar xo proment tuner noes Page 12 WebGrabber Mac Installation continued Mac OS 10 3 and 10 4 users Go to the System Prefer ences panel then click Network A message displays New Port Detected Click OK and then click Apply to activate the antenna s New Port Detected fl we _ Anew network port has been detected Ethernet Adaptor en6 Please verify that it is configured correctly then press Apply Now to activate it Connecting to a Wi Fi Site 1 From the dock click the Ralink icon to ac tivate the WLAN utility or find it in the Applications Utilities menu Note Mac OS 10 7 10 9 does not show the Ralink icon in dock Ralink will be shown in your Apple System Preferences Select your desired Wi Fi network from the Site Survey list then click Connect 00 0D 72 89 07 0 00 23 69 C8 88 9 68 7F 74 22 81 3 00 26 F2 18 E8 E 00 14 6C E0 E9 2 00 24 56 4F 34 D
5. piece to the antenna and the other to mounting surface Page 16 WebGrabber FAQ s and Troubleshooting My computer is not showing that the antenna is plugged in What s wrong Check the connection between the antenna and the cable to be sure they are tightly connected If only one USB port is available make sure to use the main USB cable connector not the optional Power Boost connec tor single loose connector have Windows 7 Windows 8 or Vista and inserted the software CD clicked on Run Autorun exe but nothing is happening Check the bottom taskbar area for a security shield or message that is asking permission to install the soft ware Also if your computer has a third party Firewall or Virus protection installed you may have to disable it Please read the manufacturer s instruction manual My software shows that the antenna is connected but when I try to use my Internet browser I am unable to view anything What should I do You may not have a strong enough Wi Fi connection Successful connection to a wireless network usually requires a minimum of 2 bars of signal If the signal is low you can try relocating or repositioning the antenna with a better line of sight view to the Wi Fi source or the wireless network does not offer Internet service or a firewall virus protection is preventing access purchased the WebGrabber antenna and when it is hooked up it does not improve my Wi Fi reception Is t
6. the built in Wi Fi device Which side front or back faces the window when using the suction cups It is up to you The WebGrabber antenna is omni directional so it can receive signals from any directions Can I use the WebGrabber antenna with my iPad or iPhone to increase my Wi Fi reception No The WebGrabber antenna requires a USB port and installation of software drivers The iPad and iPhone are not capable of installing software drivers What do the blue and red lights on the WebGrabber antenna mean The flashing blue light means the antenna is getting power and the intermittent red light means the anten na is communicating with the computer For more troubleshooting FAQ s and technical assistance please visit the WebGrabber website at CompTek com Page 18 For help visit CompTek com FCC Interference Statement and Safety Federal Communications Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of FCC Rules These limits are designed to provide reasonable protec tion against harmful interference in a residential installation Operation is subject to the following two conditions 1 This device may not cause harmful interface and 2 This device must accept any interface received including interface that may cause undesired operation This equip ment generates uses and can radiate radio frequency energy a
7. Please make sure you have permis sion before joining any open Wi Fi networks and that you are acting within the terms and conditions of the open network Once connected to the network you will be able to access the Internet using your default web browser provided that the network offers Internet access Windows 2000 Since Windows 2000 does not have its own built in wire less utility you will be required to install the Ralink WLAN Utility from the CD Refer to the full user s manual sup plied on the CD for more assistance For help visit CompTek com Page 9 Mac Installation Please install the software on the CD according to the instructions in this Quick Start Guide BEFORE plugging the WebGrabber antenna into your computer 1 Insert the CD into your computer s disk drive 2 Double click the CD icon on your desktop 3 Double click on the Mac folder p 4 Double click on your Mac OS version You can de termine your Mac OS version by going to the Apple menu at the top left of your screen and selecting About This Mac 5 When the Introduction screen appears click Con tinue Mac OS X 10 7 10 9 screens appear slightly different Welcome to the USB Wireless Utility Leopard Installer instaliatio beer Welcome to the Ralink Wireless Utility Installer installati n Alter vated and restart you have to configure this Beriete in Heework Fane of Space Preferences bel
8. USE UNDESIRED OPERATION Works with any desktop or laptop Windows PC or Mac with an available USB port PC Users Windows 2000 Windows XP Vista Windows 7 Windows 8 Mac Users Mac OS X 10 3 and above amp WebGrabbet free internet receiver 2014 COMPTEK A4374A BR17814R 1
9. are you can use the Wireless USB afapter 6 When the Destination Select screen appears click Continue Select a Destination How do you want to install this software be Install for all users of this machine Installing this software requires 5 5 MB of space You have chosen to install this software for all users of this machine Go Back f Continue i Page 10 WebGrabber Mac Installation continued 7 When the Installation Type screen appears click Install This will take 5 5 M8 of space on your computer Click Install to perform a standard installation of this software for all users of this computer 8 When prompted enter your Name and Password Mac OS X 10 7 10 9 Okay button shown says Install Software For help visit CompTek com Page 11 Mac Installation continued 10 When the Summary screen appears click Restart g Note During Restart an Updating Boot Caches screen will appear Click OK and the restart will continue 11 When the computer is fully powered on plug in the WebGrabber antenna into your computer s USB port If you have two USB ports available both connectors can be plugged in for better performance If you only have one USB port available the WebGrabber antenna will still work well USB cables plug in just one way and should not be forced in 12 Mac
10. ctive Wi Fi range 2 Receiving a better signal with the antenna mounted outside For an even better signal place the antenna outside where it is not inhibited by walls or windows It is best to place the antenna as high as possible and at least 3 feet away from metal objects Be sure to use the rubber grommet between the antenna and the cable to protect the connection from weather For Boat and extended Outdoor Use We recommend wrapping coaxial sealant available separately around the base of the antenna covering the connection and part of the cable for more protection 3 Receiving a signal from within the same building If the Wi Fi source is located on the same floor orient the WebGrabber antenna vertically If the Wi Fi source is located on a floor above or below it may be neces sary to adjust the angle of the antenna in the direction of the Wi Fi source 4 Mounting Options Supplied with the WebGrabber antenna are mounting options for most situations For mounting on a vertical pole use the Cable Tie For mounting on a horizontal tree branch clothes line or other object use the supplied Lanyard Loop the small section through the hole at the top of the antenna Loop the larger ribbon section around or hang it on the object For smooth surfaces like a window or back of a lap top screen use the supplied Suction Cups For a porous wall or shelf you can use the sticky Hook and Loop material Attach one
11. here something can do to make it work better Be sure that the antenna is positioned vertically in the center of the window if the Wi Fi source is outside your location Can I use a passive USB extension cable to add on to the existing length of the cable that came with the WebGrabber antenna No the WebGrabber antenna should not be connected to an additional passive USB extension cable Please use the 15ft USB cable that came with the antenna or replace it by purchasing an optional 30ft USB cable from CompTek com It is not recommended to exceed the 30ft USB cable as it can cause severe signal loss For help visit CompTek com Page 17 FAQs and Troubleshooting continued Is there a location on the web to download another copy of the software CD Yes please visit the WebGrabber website at www ComptTek com My computer is a Mac and connect to a Secure Net work but every time I shut my computer down have to re enter the Encryption Key Connect to the network and click on Add Profile See Creating a Profile on page 15 for more information My computer has an internal Wi Fi antenna is it neces sary to disable it before installing the software and the WebGrabber antenna It is not required but it is recommended If both Wi Fi connections are going at the same time it will require more power from your computer and create extra heat Usually there is a button switch or key on a laptop that disables
12. n that shows up in the taskbar near the clock For each Windows operating system the utility works differently Please follow the directions below For help visit CompTek com Page 7 Windows Installation continued Windows XP 1 Left click the icon below A small window will appear titled Wireless Network Connection Status gt ELI gts 12 22pm b Note If there are more than one wireless icons that ap pear in this area hover your cursor over each icon and choose the one with the highest number after Wireless Connection example Wireless Connection 2 2 Left click View Wireless Networks 3 Left click the network of your choice from the list then left click Connect Note If the network site shows Security enabled wire less network you are required to enter the correct key to make a successful connection If the network site shows Unsecured Wireless Network then a key is not required before connecting Please make sure you have permis sion before joining any open Wi Fi networks and that you are acting within the terms and conditions of the open network Successful connection to a wireless net work usually requires a minimum of 2 bars of signal 4 Once connected to the network you will be able to access the Internet using your default web browser provided that the network offers Internet access Windows Vista 1 Left click the icon below A small window will appea
13. nd if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that in terference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures a Reorient or relocate the receiving antenna b Increase the separation between the equipment and receiver c Connect the equipment into an outlet on a cir cuit different from that to which the receiver is connected d Consult the dealer or an experienced radio techni cian for help Changes or modifications not expressly approved by the manu facturer could void the user s authority to operate the equip ment CAUTION 1 To comply with FCC RF exposure compliance re quirements a separation distance of 20 cm about 8 inches must be maintained between the antenna of this device and all persons 2 This transmitter must not be co located or operating in conjunction with any other antenna or transmitter FCC ID TKZAWUHN2405 THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES OPERATION IS SUBJECT TO THE FOLLOWING TWO CONDITIONS 1 THIS DEVICE MAY NOT CAUSE HARMFUL INTERFERENCE AND 2 THIS DEVICE MUST ACCEPT INTERFERENCE RECEIVED INCLUDING INTERFERENCE THAT MAY CA
14. r titled Wireless Network Connection Status Ao ifs 4 42 PM 2 Left click Connect to a Network 3 Left click the network of your choice from the list then left click Connect Note If the network site shows Security enabled wire less network you are required to enter the correct key to make a successful connection If the network site shows Unsecured Wireless Network then a key is not required before connecting Please make sure you have permis sion before joining any open Wi Fi networks and that you are acting within the terms and conditions of the Page 8 WebGrabber Windows Installation continued open network Successful connection to a wireless net work usually requires a minimum of 2 bars of signal Once connected to the network you will be able to access the Internet using your default web browser provided that the network offers Internet access Windows 7 and Windows 8 1 Left click the icon below A small window will pop up showing wireless networks that can be detected 5 25 PM 12 22 2010 a R My ie TO siil gt od Note If your computer has a built in Wi Fi antenna you may have to scroll down the list of networks to see the additional ones that your new WebGrabber antenna can detect Successful connection to a wireless network usu ally requires a minimum of 2 bars of signal Left click the network of your choice from the list then left click Connect
15. t cl cope You may reproduce and distiibute an unlimited number of taderark notices accompanied by a PRODUCT may be datibuted as a standalone product Page 6 WebGrabber Windows Installation continued 4 When the Setup Type screen appears click Install driver only then click Next Note Installing the Driver Only is the easiest way to use your WebGrabber antenna We recommend that only ad vanced users and Windows 2000 users install the Ralink WLAN Utility For more assistance using the Ralink WLAN Utility refer to the full user manual on the supplied CD Ralink Wireless LAN InstallShield Wizard Setup Type Select the setup type that best suits your needs Choose to install Install driver and Ralink WLAN Utility Install driver only ie eee OY A A 5 Click Install to continue Installation 6 When the computer has finished installing the driver click Finish to exit the setup and begin using your WebGrabber antenna 7 Connect the USB cable between the WebGrabber an tenna and your computer s USB port If you have two USB ports available both connectors can be plugged in for better performance If only one USB port is avail able plug in the main USB cable connector not the optional Power Boost connector USB cables plug in just one way and should not be forced in Connecting to a Wi Fi Site Access the built in Windows wireless utility using the ico
16. ting system Please install the software on the CD according to the instructions in this Quick Start Guide BE FORE plugging the WebGrabber antenna into your computer Windows Vista Window 7 and Windows 8 users can automatically install the drivers without using the CD provided that your computer is currently con nected to the Internet With the Internet currently connected just plug the WebGrabber antenna into the computer The drivers will install automatically Linux users See instructions on the Software CD For help visit CompTek com Page 5 Windows Installation Please install the software on the CD according to the instructions in this Quick Start Guide BEFORE plugging the WebGrabber antenna into your computer 1 Insert the CD into your computer s disk drive The setup software should start automatically after a few seconds Windows Vista 7 will show an AutoPlay window Click Run Autorun exe A security shield or message will appear in the taskbar at the bottom of the screen Click to open the message Click Do you want to allow the following program to make changes to this computer Click Yes or Allow 2 When the first screen appears click Driver Installation 3 When the License Agreement screen appears click accept the terms then click Next 1 GRANT OF LICENSE This End User License Agreement grants you the i st ard Use You ma iial and use on uriended nibe
17. tional mounting hardware for added versatility Hook and loop mounting strip Cable tie Lanyard Outdoor Rubber Grommets 2 IMPORTANT Do not return your WebGrabber without first obtaining a Return Authorization by visiting www CompTek com If you have trouble using your WebGrabber or are not able to receive strong Wi Fi signals please contact support online at www CompTek com For help visit CompTek com Page 3 Compatibility amp Features Compatibility Windows 2000 Windows XP Windows Vista Windows 7 and Windows 8 Mac OS X 10 3 10 9 Linux USB 1 1 or USB 2 0 interface 802 11b 802 11g and 802 11n WEP WPA and WPA2 encryption Wireless Routers up to 2 4 GHz Note Not compatible with 5 GHz networks gt Vv gt Vv gt Vv gt Vv gt Vv gt Vv gt Vv gt For added compatibility The latest software is always available for download at CompTEK com Features Line of sight no obstructions operation of up to one mile Wi Fi Strength 28db EIRP 2 db Waterproof design IP65 Standard High quality 15 USB cable Up to 150 MBps file transfer rate Page 4 WebGrabber Installing WebGrabber Software Since not all operating systems are the same e g Windows Apple Macintosh Linux we have supplied installation directions for each type Please read and follow each step of the installation and connection in structions for your opera
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