Platinum BX User Manual ver 1
Contents
1. PROFESSIONAL ELATION PLATINUM User manua PLATINUM BX User manual www elationlighting com 2015 ELATION PROFESSIONAL all rights reserved Information specifications diagrams images and instructions herein are subject to change without notice ELATION PROFESSIONAL logo and identifying product names and numbers herein are trademarks of ELATION PROFESSIONAL Copyright protection claimed includes all forms and matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted Product names used in this document may be trademarks or registered trademarks of their respective companies and are hereby acknowledged All non ELATION brands and product names are trademarks or registered trademarks of their respective companies ELATION PROFESSIONAL and all affiliated companies hereby disclaim any and all liabilities for property equipment building and electrical damages injuries to any persons and direct or indirect economic loss associated with the use or reliance of any information contained within this document and or as a result of the improper unsafe insufficient and negligent assembly installation rigging and operation of this product Elation Professional USA 6122 S Eastern Ave Los Angeles CA 90040 323 582 3322 323 832 9142 fax www elationlighting com info elationlighting com Elation Professional B V Junostraat 2 62. 15 PLATINUM BX User Manual Ver I LATION www elationlighting com LAMP INSTALLATION PROCEDURE continued 5 Insert new lamp into back of fixture and gently attach 2 Wires to spade terminals on the base of the lamp 6 Gently position the new lamp into the retention bracket making sure the lamp is seated correctly as it was before 16 PLATINUM BX User Manual Ver I ATION www elationlighting com LAMP INSTALLATION PROCEDURE continued Lock both retention clips into place and make lamp is securely positioned 17 PLATINUM BX User Manual Ver 1 www elationlighting com LAMP INSTALLATION PROCEDURE continued 8 Replace the rear cover plate and secure 3 screws marked A B and C 18 PLATINUM BX User Manual Ver I www elationlighting com LAMP INSTALLATION PROCEDURE continued 9 Be sure to reset the LAMP HOURS in the system menu to prevent the protection circuitry from accidently shutting off the lamp during normal operation 10 If the lamp protection circuitry has already been initiated and the LAMP HOURS is not reset the Replace the Lamp warning will continue to flash and fixture will eventually shut down To reset LAMP HOURS see instructions below LAMP HOURS RESET PROCEDURE 1 Activate the main menu by pressing MODE ESC and toggle to Information 2 Press ENTER and press UP or DOWN toggle to Time Information 3 Press UP or DOWN toggl
3. Photometrics Please Note Specifications and improvements in the design of this unit and this manual are subject to change without any prior written notice DIMENSIONAL DRAWINGS 14 97 370 3mm 9 82 i 249 4mm 335 5mm 358 7mm Please Note Specifications and improvements in the design of this unit and this manual are subject to change without any prior written notice A9 PLATINUM BX User Manual Ver I www elationlighting com OPTIONAL ACCESSORIES AddWondCabelenghsAvalabie 50 PLATINUM BX User Manual Ver I
4. ese UnCTOD Reese ReseShWterondorDimme ResetOthe O eidem Coiboon Calibration Password PoswodOS0 Standard Mode Basic Mode DMX Channel Modes Extended Mode EG User Mode A User Mode set User Mode B User Defined Channel Assignment User Mode C Max Channel XX pais User Defined Edit User Mode Edit User Mode B Channel Assignments Edit User Mode C 1 Auto Pro Partl Program 1 10 Program 1 select Program Auto Pro Part2 Program 1 10 Program 2 select Programs To Be Run Auto Pro Part3 Program 1 10 Program 3 Program Test Testing Program Edit Program Edit Program fe 5 step 01 SCxxx Program In Loop Program 10 step 64 SCxxx save and Exit Pan Tilt save and Automatically Return Son DUM Fade Time Edit SCenes Manual Scenes Edit Scene Time Scene 250 Input By Outside stores Scenes via Ext DMX Console Rec Controller XX XX Automatic Scenes Recorder FUNCTION Set DMX Address Define desired DMX address via the Control Panel FUNCTION DMX Value Disolay DMX 512 value of each channel FUNCTION Set To Slave Define fixture slave mode Slavel Slave2 Slave3 FUNCTION Auto Program Define fixture mode Master or Alone for running Auto Programs Select desired internal programs under Select Program set the number of steps under Edit Program and edit individual scenes under Edit Scenes
5. COLOR 10 Dichroic Colors Including UV CTB CTO White GOBOS 2 Gobo Wheels 8 Interchangeable Rotating Indexing Gobos 13 Static Stamped Indexing Gobos CONTROL CONNECTIONS 3 DMX Channel Modes 14 16 22 RDM Remote Device Management 6 Button Touch Control Panel Full Color 180 Reversible LCD Menu Display 8 16 Bit Resolution Adjustable Movement 5pin DMX In Out RJ45 Ethernet In Out Art NET powerCON Power In Out SIZE WEIGHT Length 14 97 380 2mm Width 14 58 370 3mm Vertical Height 23 13 587 5mm Weight 63 0 Ibs 28 6 kg ELECTRICAL THERMAL AC 100 240V 50 60Hz 575W Max Power Consumption 14 F to 113 F 10 C to 45 C APPROVALS RATINGS CE cETLus 1 20 lb Ligr o Intertek Please Note Specifications and improvements in the design of this unit and this manual are subject to change without any prior written notice AT PLATINUM BX User Manual Ver I LATION www elationlighting com COLORS BLUE GREEN YELLOW MAGENTA CYAN ORANGE UVFILTER WHITE GOBO WHEEL 1 ROTATING INTERCHANGEABLE GOBOS S060 ooo GOBO WHEEL 2 STATIC STAMPED GOBOS ooo e DDOS Please Note Specifications and improvements in the design of this unit and this manual are subject to change without any prior written notice 48 PLATINUM BX User Manual Ver I ATION www elationlighting com 25m Distance Es EM 2 ft CEN EN 6 ft am EN ft
6. EDIT PROGRAM Record Controller Working With Built In Program continued 3 Program Selection for Auto Pro Part e elect Edit Program Press ENTER confirm Select Select Programs Press ENTER confirm Select Auto Pro Part 1 Auto Pro Part 2 or Auto Pro Part 3 and select which olave program is to be sent Selection Part 1 means that the Slave unit runs the same program as the master units Press ENTER to confirm Press MODE ESC in order to return to the main menu 4 Program Selection for Edit Program select Edit Program Press ENTER confirm select Edit Program Press ENTER confirm Select the desired program With this function you can edit specific scenes into specific program Press ENTER confirm Press MODE ESC in order to return to the main menu 5 Automatic Scene Recording e elect Edit Program Press ENTER confirm Select Edit Scenes Select desired scene numbers A maximum of 250 scenes can be programmed Press ENTER confirm Press MODE ESC in order return to the main menu 37 PLATINUM BX User Manual Ver I www elationlighting com EDIT PROGRAM Record Controller Working With Built In Program continued Example Program 2 includes scenes 10 11 12 amp 13 Program 4 includes scenes 8 9 amp 10 Program 6 includes scenes 12 13 14 amp 15 Auto
7. User Manual Ver I www elationlighting com EDIT PROGRAM Record Controller Working With Built In Programs A Master unit can send up 3 different data groups to the Slave units i e a Master unit can start 3 different Slave units which run 3 different programs The Master unit sends the 3 program parts in a continuous loop Auto Pro Auto Pro Auto Pro Auto Pro Auto Pro Auto Pro Auto Pro Auto Pro Auto Pro Part 1 Part 2 Part 3 Part 1 Part 2 Part 3 Part 1 Part 2 Part 3 The Slave unit receives data from the Master unit according to the group which the slave unit was assigned to If e g a Slave unit is set to Slave 1 in the menu Set to Slave the Master unit sends Auto Program Part 1 to the Slave unit If set to Slave 2 the Slave unit receives Auto Program Part 2 To start an Auto Program proceed as follows 1 Slave Setting Select Function Mode Press ENTER to confirm Select Set to Slave Press ENTER confirm Select Slave 1 Slave 2 or Slave 3 Press ENTER confirm Press MODE ESC in order return to the main menu 2 Automatic Program Run Select Function Mode Press ENTER confirm Select Auto Program Press ENTER confirm Select Master or Alone Press ENTER confirm Press MODE ESC in order to return to the main menu 36 PLATINUM BX User Manual Ver I www elationlighting com
8. follow the Installation guidelines described in this manual Only qualified and certified personnel should perform installation of this fixture and only the original rigging parts brackets included with this fixture should be used for installation Any modifications will void the original manufactures warranty and increase the risk of damage and or personal injury e Never look directly into the light source of this fixture to prevent risk of injury to your retina which may induce blindness Those suffering from EPILEPSY should avoid looking directly into the light source of this unit at all times he fan and air inlets must remain clean and never blocked Allow approx 6 15cm between this fixture and other devices or a wall for proper cooling e Always disconnect from main power source before performing any type of service and or cleaning procedure Only handle the power cord by the plug end never pull out the plug by tugging the wire portion of the cord e Do not operate this fixture if the power cord has become frayed crimped and or damaged If the power cord is damaged replace it immediately with a new one of similar power rating 7 PLATINUM BX User Manual Ver 1 www elationlighting com ENERAL GUIDELINES NEVER OPEN THIS FIXTURE WHILE IN USE During the initial operation of this fixture a light smoke or smell may emit from the interior of the fixture This is a normal process and is caused by excess paint in the in
9. 189 Clockwise 8 Facet Prism Rotation from FAST to SLOW 190 193 NO Rotation 194 255 Counterclockwise 8 Facet Prism Rotation from SLOW to FAST 8 FACET ROTATING PRISM FINE INDEX ROTATION 0 255 8 FACET Prism FINE Indexing FOCUS I NEN 0 255 Continuous Adjustment from NEAR to FAR 1 1 FOCUS FINE 0 255 Continuous FINE Focus Adjustment SHUTTER STROBE 9 Lu DIMMER INTENSITY Intensity O to 10096 DIMMER INTENSITY FINE 10 4 5 6 7 8 11 Dimmer Intensity FINE Adjustment Ay 12 20 DISABLE Frost ENABLE Frost 100 A2 PLATINUM BX User Manual Ver I www elationlighting com ELATIONO PLATINUM BX M DMX Channel Values Functions Version 1 22 DMX Channels opecifications are subject to change without any prior written notice Rotation direction Clockwise or Counterclockwise of COLOR GOBO and PRISM effects depends on orientation of the fixture PAN TILTMOVEMENT SPEED 0 225 MAX to MIN Speed 13 15 21 226 235 Blackout by Movement 236 245 Blackout by ALL Wheel Changing 246 255 NO Function 85 87 SCAN Motor Reset 94 96 SHUTTER amp DIMMER Motor Reset head MODE CHANNEL VALUE FUNCTION LAMP ON OFF RESET INTERNAL PROGRAMS Color amp Gobo Change Normal 20 29 Color Change to Any Position 30 39 Color amp Gobo Change to Any Position 40 59 Lamp ON 60 79 Lamp Switch OFF 80 84 ALL Motor Reset 88 90 COLORS Motor Reset 14 16 22 97 99 OTHER
10. Motor Reset BASIC STAND EXTEND 91 93 GOBOS Motor Reset 100 119 Internal Program 1 Scenel 8 200 219 Internal Program 6 Scene 41 48 220 239 Internal Program 7 Scene 49 56 240 255 NO Function 43 PLATINUM BX User Manual Ver I www elationlighting com ERROR CODES When power is applied the unit will automatically enter a Reset Test mode This mode brings all the internal motors to a home position If there is an internal problem with one or more of the motors an error code will flash in the display in the form of XXer were as XX will represent a function number For example when the display shows OEr it means there is some type of error with the Pan motor If there are multiple errors during the start up process they will all flash in the display For example if the fixtures has errors on Channel 1 2 and 5 all at the same time you will see the error message O2br and O5Er flash repeated 5 times If an error does occur during the initial start up procedure the fixture will self generate a second reset signal and try to realign all the motors and correct the errors If the error persists affer a second attempt a third attempt will be made If after a third attempt all the errors have not been corrected the fixture will make the following determinations 3 or More Errors The fixture cannot function properly with three or more errors therefore the fixture will place itself
11. Open 5 Open Be sure to follow the above figure when making your own cables Do not use the ground lug on the XLR connector Do not connect the cable s shield conductor to the ground lug or allow the shield conductor to come in contact with the XLR outer casing Grounding the shield could cause a short circuit and erratic behavior 22807 120 Ohms 45 PLATINUM BX User Manual Ver I LATION www elationlighting com DMX 512 CONNECTION WITH DMX TERMINATOR A DMX terminator should be used in all DMX lines especially in longer runs The use of a terminator may avoid erratic behavior in your DMX line A terminator is a 120 ohm 1 4 watt resistor that is connected between pins 2 and 3 of a male XLR connector DATA and DATA This fixture is inserted in the female XLR connector of the last fixture in your daisy chain to terminate the line Using a line terminator will decrease the possibilities of erratic behavior ON Termination reduces signal errors and gt avoids signal transmission problems and interference It is always advisable M amp to connect a DMX terminal Resistance HL 120 Ohm 1 4 W between PIN 2 DMX and PIN 3 DMX of the last fixture 5 XLR DMX CONNECTORS some manufactures use 5pin XLR connectors for DATA transmission in place of 3pin opin XLR fixtures may be implemented in a 3pin XLR DMX line When inserting standard 5pin XLR connectors in to
12. a 3pin line a cable adaptor must be used these adaptors are readily available at most electric stores The following chart details a proper cable conversion 3 Pin XLR to 5 Pin XLR Conversion 25 PLATINUM BX User Manual Ver I www elationlighting com DMX ADDRESSING fixtures should be given starting address when using a DMX controller so the correct fixture responds to the correct control signal This digital starting address is the channel number from which the fixture starts to listen to the digital control information sent out from the DMX controller The allocation of this starting DMX address is achieved by setting the correct DMX address on the digital display located on the back of the fixture You can set the same starting address for all fixtures or a group of fixtures or set different address for each individual fixture Be advised that setting all fixtures to the same DMX address will subsequently control all fixtures in the same fashion in other words changing the settings of one channel will affect all the fixtures simultaneously If you set each fixture to a different DMX address each unit will start to listen to the channel number you have set based on the quantity of control channels DMX channels of each fixture That means changing the settings of one channel will only affect the selected fixture In the case of the PLATINUM BX when in the 22 Channel Extended Mode you should set the sta
13. and power ON 2 Set the DMX value of Channel 1 on the controller to 7 3 Set the DMX value of Channel 2 on the controller to 7 or 8 When set to 7 the DMX adaress can be set between 1 and 255 When set 8 the DMX address can be set between 256 and 511 4 Using Channel 3 on the controller set the desired DMX address of the fixture 3l PLATINUM BX User Manual Ver I www elationlighting com PERSONALITY Status Settings Address Via DMX continued Example 1 If the desired DMX address is 57 set Channel 1 to a value of 7 set Channel 2 to value of 7 and then set Channel 3 to a value of 57 Example 2 If the desired DMX adaress is 420 set Channel 1 to a value of 7 set Channel 2 to value of 8 and then set Channel 3 to a value of 164 256 164 420 o After setting Channel 3 to the desired DMX address value wait for approximately 20 seconds for the fixture to complete the address reset function PERSONALITY Status Settings No DMX Status Define how fixture operates if NO DMX signal is detected PERSONALITY Status Settings Pan Reverse When ON all PAN movements are reversed inverted PERSONALITY Status Settings Tilt Reverse When ON all TILT movements are reversed inverted PERSONALITY Status Settings Pan Degree oelect desired maximum degree of the Pan movement PERSONALITY Status Settings Feedback When ON the fixture automatica
14. be purchased from your Elation dealer or at most professional lighting retailers Your cables should be made with male and female XLR connector on either end of the cable Also remember that DMX line must be daisy chained and cannot be split unless using an approved DMX splitter such as Elation s Opto Branch 4 Opto Branch 8 or DMX Branch 4 M 23 PLATINUM BX User Manual Ver I DMX Output 3 Pin XLR Socket DMX Input www elationlighting com 3 Pin XLR Socket 1 Ground 2 Data 3 Data 4 DMX 512 CONTROLLER CONNECTION Connect the provided XLR cable to the female XLR output of your controller and the other side to the male XLR input of the PLATINUM BX The diagram below illustrates a typical DMX 512 connection when the fixture is in the 22 Channel Extended Mode You can chain multiple panels together through serial linking The cable that should be used is two conductor shielded DMX cable with XLR input and output connectors Always be sure daisy chain your in and out data connections never split or Y your DMX connections unless you are using an approved DMX splitter such as Elation s Opto Branch 4 Opto Branch 8 or DMX Branch 4 DMX512 DMX controller Address 1 1 mm AS 218027 z Address 23 24 DMX Output DMX Input 5 Pin XLR Socket 5 Pin XLR Socket 1 Ground 2 Data d 3 Data 4
15. from the original date of purchase This warranty excludes discharge lamps and all product accessories This warranty shall be valid only if the product is purchased within the United States of America including possessions and territories It is owner s responsibility to establish the date and place of purchase by acceptable evidence at the fime service is sought B For warranty service send the product only to the Elation Professional amp factory All shipping charges must be pre paid If the requested repairs or service including parts replacement are within the terms of this warranty Elation Professional will pay return shipping charges only to a designated point within the United States If any product is sent it must be shipped in its original package and packaging material No accessories should be shipped with the product If any accessories are shipped with the product Elation Professional amp shall have no liability what so ever for loss and or or damage any such accessories nor for the safe return thereof C This warranty is void if the product serial number and or labels are altered or removed if the product is modified in any manner which Elation Professional amp concludes after inspection affects the reliability of the product if the product has been repaired or serviced by anyone other than the Elation Professional factory unless prior written authorization was issued purchaser by Elation Professional amp
16. in a stand by mode until subsequent repairs can be made Less Than 3 Errors The fixture has less than 3 errors therefore most other functions will work properly The fixture will attempt to operate normally until the errors can be correct by a technician The errors in question will remain flashing in the display as a reminder of internal errors 44 PLATINUM BX User Manual Ver I www elationlighting com ELATIONO PLATINUM SBX ERROR CODES specifications and features are subject to change without any prior written notice ERROR CODE DESCRIPTION The PAN movement is not located in the default position after the reset This message will appear after a fixture reset if the magnetic indexing circuit malfunctions sensor failed or magnet is missing or there is a motor failure defective motor or a defective motor IC drive on the main PCB This error may also be displayed if the head yoke was blocked during a reset function The TILT movement is not located in the default position after the reset TILT Er This message will appear after a fixture reset if the magnetic indexing circuit malfunctions sensor failed or magnet is missing or there is a motor failure defective motor or defective motor IC drive on main PCB This error may also be displayed if head was blocked during a reset function The Color Wheel is not located in the default position after the reset Color Wheel Er This message will appear after the
17. items whether under warranty or not must be freight pre paid and accompany a return authorization R A number The R A number must be clearly written on the outside of the retum package A brief description of the problem as well as the R A number must also be written down on a piece of paper and included in the shipping container If the unit is under warranty you must provide a copy of your proof of purchase invoice Items returned without a R A number clearly marked on the outside of the package will be refused and returned at customer s expense You may obtain a R A number by contacting customer support 3 5 IMPORTANT NOTICE There are no user serviceable parts inside this unit Do not attempt any repairs yourself doing so will void your manufactures warranty Damages resulting from modifications to this fixture and or the disregard of safety and general user instructions found in this user manual void the manufactures warranty and are not subject to any warranty claims and or repairs o PLATINUM BX User Manual Ver 1 www elationlighting com LIMITED WARRANTY A Elation Professional hereby warrants to the original purchaser Elation Professional products to be free of manufacturing defects in material and workmanship for a period of two years 730 days and Elation Professional amp product rechargeable batteries to be free of manufacturing defects in material and workmanship for a period of six months 180 days
18. merchantability or fitness shall apply to this product after said periods have expired The consumer s and or dealer s sole remedy shall be such repair or replacement as is expressly provided above and under no circumstances shall Elation Professional be liable for any loss and or damage direct and or consequential arising out of the use of and or the inability to use this product G This warranty is the only written warranty applicable to Elation Professional amp products and supersedes all prior warranties and written descriptions of warranty terms and conditions heretofore published PLATINUM BX User Manual Ver 1 www elationlighting com SAFETY INSTRUCTIONS The PLATINUM is an extremely sophisticated piece of electronic equipment To guarantee a smooth operation it is important to follow the guidelines in this manual The manufacturer of this device will not accept responsibility for damages resulting from the misuse of this fixture due to the disregard of the information printed in this manual This device falls under PROTECTION CLASS 1 It s essential this device be grounded properly Only qualified personnel should perform all electrical connections KEEP THIS FIXTURE AWAY FROM RAIN AND MOISTURE UNPLUG POWER BEFORE SERVICING FIXTURE NEVER TOUCH FIXTURE DURING OPERATION AS IT MAY BE HOT NEVER LOOK DIRECTLY INTO THE LIGHT SOURCE SENSITIVE PERSONS MAY SUFFER AN EPILETIC SHOCK e For proper operation
19. motor IC drive on main PCB The Focus movernent is not located in the default position after the reset This message will appear after the reset of the fixture reset if the magnetic indexing circuit malfunctions sensor failed or magnet is missing or there is a stepper motor failure defective motor or defective motor IC drive on main PCB The Frost movement is not located in the default position after the reset This message will appear after the reset of the fixture reset if the magnetic indexing circuit malfunctions sensor failed or magnet is missing or there is a stepper motor failure defective motor or defective motor IC drive on main PCB 45 PLATINUM BX User Manual Ver I www elationlighting com CLEANING AND MAINTENANCE C U T Disconnect power before cleaning or maintenance CLEANING Frequent cleaning is recommended to insure proper function optimized light output and an extended life The frequency of cleaning depends on the environment in which the fixture operates damp smoky or particularly dirty environments can cause greater accumulation of dirt on the fixture s optics Clean the external lens surface at least every 20 days with a soft cloth to avoid dirt debris accumulation e Never use alcohol solvents or ammonia based cleaners MAINTENANCE Regular inspections are recommended to insure proper function and extended life There are no user serviceable parts inside this fixtur
20. reset of the fixture reset if the magnetic indexing circuit malfunctions sensor failed or magnet is missing or there is a stepper motor failure defective motor or defective motor IC drive on main PCB The Gobo Wheel 1 movement is not located in the default position after the reset This message will Gobo Wheel 1 Er appear after a fixture reset if the magnetic indexing circuit malfunctions sensor failed or magnet is missing or there is a stepper motor failure defective motor or defective motor IC drive on main PCB The Gobo Rot 1 movement is not located in the default position after the reset This message will Gobo Rot 1 Er appear after a fixture reset if the gobo wheel s magnetic indexing circuit malfunctions sensor failed or magnet is missing or there is a stepper motor failure defective motor or defective motor IC drive on main PCB The Gobo Wheel 2 movement is not located in the default position after the reset This message will Gobo Wheel 2 Er appear after a fixture reset if the magnetic indexing circuit malfunctions sensor failed or magnet is missing or there is a stepper motor failure defective motor or defective motor IC drive on main PCB The Prism Rot 1 movement is not located in the default position after the reset This message will appear after a fixture reset if the gobo wheels magnetic indexing circuit malfunctions sensor failed or magnet is missing or there is a stepper motor failure defective motor or defective
21. 29 PLATINUM BX User Manual Ver I www elationlighting com INFORMATION Time Information Current Time Displays fixture run time from last power ON The counter is reset after each time the fixture is powered OFF INFORMATION Time Information Total Run Time Displays fixture total run time INFORMATION Time Information Last Run Time Displays fixture run time for a given period of time i e rental period his counter can be reset INFORMATION Time Information Lamp Hours Displays lamp total run time This counter should be reset at each lamp change INFORMATION Time Information Lamp Off Time Displays lamp run time from the last power ON This counter is automatically reset after each time the lamp is powered ON INFORMATION Time Information LastRun Password Display the fixture timer password 038 INFORMATION Time Information Clear Last Run Resets the last run time of the fixture INFORMATION Time Information LampTime Password Displays the lamp timer password 038 INFORMATION Time Information Clear Lamp Time Resets the run time of the lamp INFORMATION Temperature Information Head Temperature Displays temperature of the fixture INFORMATION Ethernet IP Displays Ethernet IP address of the fixture INFORMATION Software Version Displays software version of the fixture INFORMATION Error Info Displays last 10 Error Records
22. 468 EW Kerkrade Netherlands 31 45 546 85 66 31 45 546 85 96 fax www elationlighting eu info elationlighting eu DOCUMENT VERSION gt Please check www elationlighting com for the latest revision update of this manual D t Soft nu ocument 9OHWGOIO Channel Modes Version Version 4 2015 14 16 22 Initial release 2 PLATINUM BX User Manual Ver 1 www elationlighting com CONTENTS promo Fixture Overview Lamp Installation Instructions Fixture Installation DMX Channel Functions And Values Cleaning and Maintenance Technical Specifications Optional Accessories Understanding DMX 3 PLATINUM BX User Manual Ver 1 www elationlighting com ENERAL INFORMATION INTRODUCTION Congratulations you have just purchased one of the most innovative and reliable lighting fixtures on the market today The PLATINUM has been designed to perform reliably for years when the guidelines in this booklet are followed Please read and understand the instructions in this manual carefully and thoroughly before attempting to operate this unit These instructions contain important information regarding safety during use and maintenance UNPACKING Thank you for purchasing the PLATINUM by Elation Professional amp Every PLATINUM has been thoroughly tested and has been shipped in perfect operating condition Carefully check the shipping carton for damage that may ha
23. AMP SAFETY INSTRUCTIONS e ALWAYS replace lamp every 1 500 Hours Use only Genuine Original Phillips Platinum 17 RA lamps Other brand lamps may cause damage and void the warranty e NEVER touch the lamp with your bare hands Cil from your hands will shorten the life of the lamp Always disconnect the fixture s main power supply before replacing lamp e Allow fixture to cool for at least 15 minutes before attempting any type of service Make sure ALL covers panels are replaced secured before operating the fixture to prevent any risk and or damage to eye retina from UV Radiation exposure LAMP INSTALLATION PROCEDURE 1 Place fixture on a flat surface and remove 3 screws marked A and and then remove rear cover plate fo access the lamp 12 PLATINUM BX User Manual Ver I ATION www elationlighting com LAMP INSTALLATION PROCEDURE continued 2 Using two fingers unlock the retention clips and then gently unseat the lamp from the retention bracket and move the lamp towards you 13 PLATINUM BX User Manual Ver I LATION www elationlighting com LAMP INSTALLATION PROCEDURE continued as ram we o p ad 3 Gently remove 2 Wires connected to spade terminals on base of lamp 14 PLATINUM BX User Manual Ver I LATION www elationlighting com LAMP INSTALLATION PROCEDURE continued 4 Gently remove the lamp from the fixture
24. Pro Part 1 is Program 2 Auto Pro Part 2 is Program 3 Auto Pro Part 3 is Program 6 The 3 Slave groups run the Auto Program in certain time segments as shown in the following picture Part 1 S tet snc monti sees Part 2 wes m sam Part 3 38 PLATINUM BX User Manual Ver I www elationlighting com DMX CHANNEL FUNCTIONS AND VALUES ELATIONO PLATINUM BX M DMX Channel Values Functions Version 1 22 DMX Channels opecifications are subject to change without any prior written notice Rotation direction Clockwise or Counterclockwise of COLOR GOBO and PRISM effects depends on orientation of the fixture head Mn PAN MOVEMENT 8 BIT PAN FINE MOVEMENT 16 BIT 0 255 Fine Control of PAN Movement _ TILT MOVEMENT 16 I Fine Control of TILT Movement NNNM COLOR WHEEL 190 193 NO Rotation 194 pru Counterclockwise Color Wheel Rotation from SLOW to FAST COLOR WHEEL FINE ADJUSTMENT 255 FINE Adjustment of Color Wheel to Any Position 39 PLATINUM BX User Manual Ver 1 www elationlighting com ELATIONO PLATINUM BX DMX Channel Values Functions Version 1 22 DMX Channels specifications are subject to change without any prior written notice Rotation direction Clockwise or Counterclockwise of COLOR GOBO and PRISM effects depends on orientation of the fixture head ss ROTATING GOBOS CONTINOUS ROTATION GOBO WHEEL 1 T
25. ase note that due to the nature of the Phillips Platinum 17 RA Lamp and the optical path of the Elation PLATINUM BX fixture the lamp MUST BE replaced at 1 500 hours Use only Genuine Original Phillips Platinum 17 RA Lamps Other brand lamps may cause damage and void warranty 9 PLATINUM BX User Manual Ver 1 PONDON oy www elationlighting com o LED Assembly Carrying Handle s LCD Menu Function Display LEFT Button DOWN Button ENTER Button RIGHT Button MODE ESC Button UP Button Lamp Access Cover Panel RJ45 Input RJ45 Output 5pin DMX Input 5pin DMX Output powerCON Input powerCON Output Fuse PLATINUM BX User Manual Ver I www elationlighting com LAMP INSTALLATION INSTRUCTIONS LAMP REPLACEMENT Please note that due to the nature of the Phillips Platinum 17 RA Lamp and the optical path of the Elation PLATINUM BX fixture the lamp MUST BE replaced at 1 500 hours Use only Genuine Original Phillips Platinum 17 RA Lamps Other brand lamps may cause damage and void warranty INSTALLING OR REPLACING THE LAMP To ensure a proper safe lamp change carefully read all the following instructions LAMP PROTECTION CIRCUITRY Because of the nature of the extreme heat associated with the Phillips Platinum 17 RA lamp and the tight nature of the internal optical system it is IMPERATIVE that the lamp be replaced every 1 500 Hou
26. e please refer all other service issues to an authorized Elation service technician Should you need any spare parts please order genuine parts from your local Elation dealer Please refer to the following points during routine inspections A detailed electric check by an approved electrical engineer every three months to make sure the circuit contacts are in good condition and prevent overheating e Be sure all screws and fasteners are securely tightened at all times Lose screws may fall out during normal operation resulting in damage or injury as larger parts could fall e Check for any deformations on the housing color lenses rigging hardware and rigging points ceiling suspension trussing Deformations in the housing could allow for dust to enter into the fixture Damaged rigging points or unsecured rigging could cause the fixture fall and seriously injure a person s e Electric power supply cables must not show any damage material fatigue or sediments Never remove the ground prong from the power cable 46 PLATINUM BX User Manual Ver I www elationlighting com TECHNICAL SPECIFICATIONS FEATURES Powerful 3 Beam Extreme Output and Speed amp Color Correction 8 Facet Rotating Prism Art NET DMX Over Ethernet Support SOURCE Phillios MSD Platinum 17 RA 350W Lamp 1 500 Hour Average Lamp Life EFFECTS 9 Facet Prism and 16 Macros Frost Filter strobe 1 18fps Dimming 0 100
27. e to LampTime Password and press ENTER Then press UP or DOWN enter the reset pass code 038 and press ENTER to confirm The display will automatically revert to LampTime Password next press UP or DOWN to toggle down to Clean Lamp Time 4 Press ENTER and select ON The lamp timer has now been reset press MODE ESC to exit the menu and return to the home screen LAMP OPTIMIZATION Unlike traditional discharge lamps the Phillips Platinum 17 RA Lamp does NOT require optimization Ihe lamp orientation and optimization procedure has been preset during the manufacturing process of the lamp Please remember the Phillips Platinum 17 RA Lamp is NOT a hot restrike lamp therefore you must wait approximately 15 minutes before you can attempt restrike the lamp once it has been turned off 19 PLATINUM BX User Manual Ver I www elationlighting com FIXTURE INSTALLATION FLAMMABLE MATERIAL WARNING Keep fixture at least 5 0 ff 1 5m away from any flammable materials decorations pyrotechnics etc ELECTRICAL CONNECTIONS A qualified electrician should be used for all electrical connections and or installations gt CAUTIONS For added protection mount the fixture in areas outside walking paths seating areas or in areas were unauthorized personnel might reach the fixture Ambient operating temperature range for this fixture is 14 to 113 F 10 to 45 Do not use the fixture under or above
28. en knocked slightly out of place Because improper use of this function can result in undesired operation this function has been password protected The password is 050 and must be entered each time the calibration menu function is entered Because calibration is an extremely delicate procedure instructions on performing this action are left out of this manual For a first time calibrator please contact our customer support team for step by step instructions USER MODE SET User Mode select operating mode which includes DMX Channel and User defined modes USER MODE SET Edit User Mode Create user defined channel orders allowing the fixture to match the channel order of other fixtures on the market for easier operation A total of three user modes may be configured User Mode A User Mode B and User Mode C EDIT PROGRAM Select Program select one of the 10 user defined internal Auto Programs EDIT PROGRAM Edit Program Edit any of the 10 user defined internal Auto Programs EDIT PROGRAM Edit Scenes Edit any of the scenes of the internal Auto Programs EDIT PROGRAM Rec Controller The fixture features an integrated DMX recorder by which you can transmit the programmed scenes from your DMX controller to the moving head Adjust the desired scene numbers via the encoder from to When you call up the scenes at your controller they will automatically be transmitted to the moving head 35 PLATINUM BX
29. eset Default When ON all factory settings are restored RESET FUNCTION Reset ALL Reset ALL internal motors to Home Position RESET FUNCTION Reset PAN amp TILT Reset only PAN and TILT motors to Home Position RESET FUNCTION Reset Colors Reset only Color Wheel to Home Position RESET FUNCTION Reset Gobos Reset only Gobo Wheels to Home Position RESET FUNCTION Reset Shutter Reset only blackout Shutter to Home Position RESET FUNCTION Reset Others Reset ALL other motors not associated previously listed commands to Home Position EFFECT ADJUST Test Channel oelect and auto test each individual channel function independently from the DMX control board EFFECT ADJUST Manual Control select and manually test and fine adjust each individual channel function Independently from DMX control board This function will center PAN and TILT motors and set dimmer to 100 PAN and functions will still operate if the fixture needs to be positioned to a flat clear surface With the individual functions you can focus the light on a flat surface wall and perform fine adjustments 34 PLATINUM BX User Manual Ver I www elationlighting com EFFECT ADJUST Calibration gt gt ONLY GUALIFIED TECHNICIANS SHOULD PERFORM THIS FUNCTION This function allows small adjustments to be made to the effect wheels Color Shutter etc to compensate for ware or in the event a sensor has be
30. if the product is damaged because not properly maintained as set forth in the product instructions guidelines and or user manual D This is not a service contract and this warranty does not include any maintenance cleaning or periodic check up During the periods as specified above Elation Professional amp will replace defective parts at its expense and will absorb all expenses for warranty service and repair labor by reason of defects in material or workmanship The sole responsibility of Elation Professionale under this warranty shall be limited to the repair of the product or replacement thereof including parts at the sole discretion of Elation Professional amp All products covered by this warranty were manufactured after January 1 1990 and bare identifying marks to that effect E Elation Professional reserves the right to make changes in design and or performance improvements upon its products without any obligation to include these changes in any products theretofore manufactured F No warranty whether expressed or implied is given or made with respect to any accessory supplied with the products described above Except to the extent prohibited by applicable law all implied warranties made by Elation Professionake in connection with this product including warranties of merchantability or fitness are limited in duration to the warranty periods set forth above And no warranties whether expressed or implied including warranties of
31. ll the fixtures and the controller are DMX compliant DMX controller sends the DMX data instructions to the fixture allowing the user to control the different aspects of an intelligent light DMX data is sent out as serial data that travels from fixture to fixture via data IN and data OUT XLR terminals located on the fixtures most controllers will only have output jacks DMX LINKING To ensure proper DMX data transmission always use proper DMX cables and terminator When using several DMX fixtures try use the shortest cable path possible Never split a DMX line with a Y style connector The order in which the fixtures are connected in a DMX line does not influence the DMX addressing For example a fixture assigned a starting DMX address of may be placed anywhere in the DMX chain at the beginning at the end or anywhere in the middle The DMX controller knows to send data assigned to adaress 1 to that fixture no matter where it is located in the DMX chain The PLATINUM BX can be controlled via DMX 512 protocol and the DMX address is set via the control menu DATA CABLE DMX Cable REQUIREMENTS For DMX and Master Slave Operation Your fixture and your DMX controller require a standard 3pin or 5pin XLR connector for data input and data output see figure below If you are making your own cables be sure to use two conductor shielded digital DMX cable rated at 120 ohms this cable is designed for DMX transmission and may
32. lly performs PAN TILT correction in the event either one is disrupted during normal operation PERSONALITY Status Settings Movement Speed select desired Movement Speed PERSONALITY Status Settings Hibernation select desired Hibernation time PERSONALITY Service Setting Password service Password 050 gt NOTE The Service Password MUST be entered in order to access the following menus RDM PID Ethernet IP Ethernet IP Mask Clear Err Info and DFLT Pow LampOn 32 PLATINUM BX User Manual Ver I www elationlighting com PERSONALITY Service Setting RDM PID select various submenus via RDM RDM stands for Remote Device Management which provides the ability to control the device remotely while connected to a DMX bus ANSI E1 20 2006 by ESTA specifies the RDM standard as an extension of the DMX512 protocol Manual settings like adjusting the DMX starting address are no longer needed This is especially useful when the device is installed in a remote area RDM ready and conventional DMX devices can be operated in one DMX line The RDM protocol sends its own packages in the DMX512 data feed and does not influence conventional devices If DMX splitters are used and RDM control is to be used these splitters must support RDM The number and type of RDM parameters depend on the RDM controller being used PERSONALITY Service Setting Ethernet IP Enter the Ethernet IP address of the fix
33. nting bracket assembly that integrates the bottom of the base the included Omega Brackets x2 and safety cable rigging point in one unit see the illustration below When mounting this fixture to truss be sure to secure an appropriately rated clamps to the included omega brackets using a M10 screw fitted through the center hole of the Omega Bracket Be sure to attach the included Safety Cable to the fixture using the safety cable rigging point integrated in the base assembly A kJ ais s i Ele SLT TL 1 Omega holders 2 Clamp 3 Safety rope 4 Quick lock fastener SECURING Regardless of the rigging option you choose for your PLATINUM always be sure to secure your fixture with a safety cable The fixture provides a built in rigging point for a safety cable on the hanging bracket as illustrated above Be sure to only use the designated rigging point for the safety cable and never secure a safety cable to a carrying handle 22 PLATINUM BX User Manual Ver I www elationlighting com UNDERSTANDING DMX DMX 512 is short for Digital Multiplex This is a universal protocol used by most lighting and controller manufactures as a form of communication between intelligent fixtures and controllers DMX allows all makes and models of different manufactures to be linked together and operate from a single controller This is possible as long as a
34. of the fixture 30 PLATINUM BX User Manual Ver I www elationlighting com LAMP CONTROL Lamp ON OFF When ON manual control of lamp power can be accessed via system menu LAMP CONTROL Automatic Lamp ON When ON lamp is automatically powered ON when power is applied to fixture LAMP CONTROL Lamp ON via DMX When ON lamp can be powered ON via a DMX controller LAMP CONTROL Lamp OFF via DMX When ON lamp can be powered OFF via a DMX controller LAMP CONTROL Max ON at Temp The fixture is designed shut the lamp OFF when an excessive temperature is sensed inside the head by the on board CPU The lamp is shut OFF to prevent damage to the lamp and avoid possible internal damage to the fixture head This function sets the MIN internal operating temperature of the fixture head before the lamp will restrike after the lamp has been automatically shut OFF LAMP CONTROL Lamp OFF Temp The fixture is designed shut the lamp OFF when an excessive temperature is sensed inside the head by the on board CPU The lamp is shut OFF to prevent damage to the lamp and avoid possible internal damage to the fixture head This function sets the MAX internal operating temperature of the fixture head when the lamp will automatically be shut OFF PERSONALITY Status Settings Address Via DMX When ON define the desired DMX address via an external controller 1 Connect the fixture to the external controller
35. on EMEN ROTATING INDEX ROTATION WHEEL 1 0 127 Gobo Indexing 128 189 Clockwise Gobo Rotation from FAST TO SLOW 190 193 NO Rotation 194 255 Counterclockwise Gobo Rotation from SLOW to FAST ROTATING GOBOS FINE INDEX ROTATION GOBO WHEEL 1 0 255 Gobo Rotation FINE Indexing 40 PLATINUM BX User Manual Ver I www elationlighting com ELATIONO PLATINUM BX DMX Channel Values Functions Version 1 22 DMX Channels specifications are subject to change without any prior written notice Rotation direction Clockwise or Counterclockwise of COLOR GOBO and PRISM effects depends on orientation of the fixture head MODE CHANNEL VALUE FUNCTION STATIC STAMPED GOBOS WHEEL 2 EN E st tic FIXED GOBOS FINE INDEXING GOBO WHEEL 2 0 255 Gobo Rotation FINE Indexing 10 1 41 PLATINUM BX User Manual Ver I www elationlighting com ELATIONO PLATINUM BX M DMX Channel Values Functions Version 1 22 DMX Channels opecifications are subject to change without any prior written notice Rotation direction Clockwise or Counterclockwise of COLOR GOBO and PRISM effects depends on orientation of the fixture head MODE CHANNEL VALUE FUNCTION ROTATING PRISM 8 FACET PRISM GOBO MACROS 7 12 248 255 8 Facet Prism Gobo Macro 16 EE 8 FACET ROTATING PRISM INDEX ROTATION 0 127 8 Prism 10 13 128
36. rs This is done to protect the internal optical as well as prevent accidental lamp explosion which could lead to hot glass particles falling from the fixture IE 1 500 Hours the LCD control display will begin to flash Replace The Lamp and FAILURE TO CHANGE THE LAMP WITHIN 300 HOUR of the 1 500 HOUR RATED LIFE WILL CAUSE THE FIXTURE TO AUTOMATICALLY SHUT DOWN the lamp will flicker for the first five minutes of operation At this point the lamp has reached the maximum rated life and should be replaced immediately After the lamp has flickered for about five minutes it should strike normally allowing the fixture to be used temporarily until a replacement lamp can be installed The fixture will continue to operate for an additional 300 hours however the Replace the Lamp warning will continue to flash in the display Keep in mind that the flicker protection circuitry will only work for about 300 Hours lamp clock life of 1 500 1 800 Hours After 1 800 Hours the fixture will no longer respond to DMX commands and immediately enter a hibernation mode that will electronically discontinue all fixture functionality with the exception of a few menu commands The fixture will continue to enter hibernation mode until the lamp is replaced and the lamp clock has been reset To replace the lamp follow the safety guidelines and procedures listed on the next page 11 PLATINUM BX User Manual Ver I www elationlighting com L
37. rting DMX address of the first unit to 1 the second unit to 23 1 22 the third unit to 45 23 22 and so on Note During start up the PLATINUM BX will automatically detect whether a DMX data signal is being received or not If DMX data signal is being received the display will show AddrzXXX XXX representing the actual DMX adaress If the fixture is not receiving a DMX signal the display will flash If your fixture is connected to a DMX controller and the display is flashing not receiving a DMX signal please check the following The 3pin or Spin XLR input plug cable with DMX signal from controller is not connected or is not inserted completely into the DMX input jack of the fixture The DMX controller is switched off or defective The DMX cable or connector is defective DMX terminator has been inserted into the last fixture in your DMX chain 26 PLATINUM BX User Manual Ver I www elationlighting com FIXTURE MENU ON BOARD SYSTEM MENU The PLATINUM BX cornes with an easy to navigate system menu The next section will detail the functions of each command in the system menu LCD MENU CONTROL PANEL The control panel see image below located on back of the fixture allows you to access the main menu and make all necessary adjustments to the PLATINUM BX During normal operation pressing MODE ESC button once will access the fixture s main menu Once in the main menu you can navigate through the differen
38. rving 8 PLATINUM BX User Manual Ver I www elationlighting com DISCHARGE LAMP WARNING v This fixture is fitted with a DISCHARGE LAMP which is highly YS susceptible to damage if improperly handled NEVER touch the lamp with your bare hands as the oil from your hands will shorten the life of the lamp Also NEVER move the fixture until the lamp N Y has had ample time to cool Lamps are NOT covered under warranty conditions Avoid switching the fixture ON and OFF repeatedly in short intervals as this will reduce lamp life and intensity To achieve the intensity associated with discharge lamps these lamps use gas sealed in a high pressure environment to emit a brilliant output gt Due to the high pressure involved with the construction of the lamp the lamp MAY EXPLODE DURING PROLONGED EXTENSIVE USE This risk is increased with age added is encouraged when dealing with older lamps Thus the lamp must always be replaced at the end of their recommended duty cycle Extreme caution should be used when operating this or any fixture fitted with a gas discharge lamp UV RADIATION NOTICE This fixture emits intense UV radiation which is harmful to the eyes and skin The intense luminance of the lamp can cause severe damage to the retina NEVER operate this fixture with ANY of the protective covers removed These covers have been specially designed to shield against UV radiation LAMP REPLACEMENT Ple
39. t functions and access the sub menus with the UP DOWN RIGHT and LEFT buttons Once you reach a field that requires adjusting press the ENTER button to activate that field and use the UP and DOWN buttons to adjust the field Pressing the ENTER button once more will confirm your setting You may exit the main menu at any time without making any adjustments by pressing the MODE ESC button NOTE To access the LCD Menu Control Display via the internal battery press and hold the MODE ESC button for 3 seconds The LCD Menu Control Display will shut OFF automatically about 1 minute from the last button press 27 PLATINUM BX User Manual Ver I www elationlighting com ELATIONO PLATINUM SYSTEM MENU opecifications and features are subject to change without any prior written notice SUBMENU OPTIONS VALUES Default Settings in BOLD DESCRIPTION FUNCTION Time Information XXX XXX XXX LAMP CONTROL 20 79 C 45 C 68 174 F 113 F status Settings service Setting INFORMATION Display Setting 28 PLATINUM BX User Manual Ver www elationlighting com PLATINUM SYSTEM MENU opecifications and features are subject to change without any prior written notice MAINMENU SUBMENU _ OPTIONS VALUES Defaut Settings n BoD DESCRIPTION ReeAlMooS SOS OOO O
40. terior of the casing burning off from the heat associated with the lamp and will decrease gradually over time This fixture is a professional lighting effect designed for INDOOR DRY LOCATIONS ONLY on stage in nightclubs theatres etc Please make sure there are NO FLAMMABLE MATERIALS close to the fixture while operating to prevent any fire hazard The fixture must be installed in a location with adequate ventilation at least 1 5 feet 5 from adjacent surfaces Be sure no air ventilation slots are blocked DO NOT attempt installation and or operation without knowledge how do so DO NOT permit operation by persons who are not qualified to operate this type of fixture Most damages are the result of operations by nonprofessionals Consistent operational breaks may ensure the fixture will function properly for many years fo come DO NOT shake fixture avoid brute force when installing and or operating fixture Always install the fixture with an appropriate safety cable When installing the fixture in a suspended environment always use mounting hardware that is no less than MIO x 25 mm also be sure the hardware is insert in the pre arranged screw holes in the bracket of the fixture Use the original packaging and materials to transport the fixture in for service DO NOT TOUCH the housing bare hand during its operation Turn OFF the power and allow approximately 15 minutes for the fixture to cool down before replacing Or se
41. this temperature Before mounting the fixture to any surface make sure the installation area can hold a minimum point load of 10 times the weight of the fixture 630 Ibs 286 kg Fixture installation must always be secured with a secondary safety attachment such as an appropriate safety cable Never stand directly below the device when mounting removing or servicing 20 PLATINUM BX User Manual Ver www elationlighting com MOUNTING POINTS e Overhead mounting requires extensive experience including amongst others calculating working load limits installation material being used and periodic safety inspection of all installation material and the device If you lack these qualifications do not attempt the installation yourself Improper installation can result in bodily injury e Fixture is fully operational in the specific mounting positions as illustrated below WAS AA DOE 77 ZS KN LM M dd A 22 an 4 7 6 Se Ss AN tp X 2 Py AS q Sy AZN poa 4 AY PF PS gt Z fae NS te l gt SAFETY CABLE Always use a Safety Cable whenever installing this fixture in a suspended environment to ensure the fixture will not drop if the clamp fails 2 PLATINUM BX User Manual Ver I LATION www elationlighting com CLAMP MOUNTING The PLATINUM provides a unique mou
42. ture PERSONALITY Service Setting Ethernet IP Mask Enter the Ethernet Subnet Mask IP address of the fixture PERSONALITY Service Setting Clear Err Info Clear Error info of the fixture PERSONALITY Service Setting DFLT Pow LampOn When ON the Lamp will be powered ON at all times by default PERSONALITY Display Setting Shutoff Time Define how many minutes before the LCD Menu display will automatically shut OFF PERSONALITY Display Setting Display Reverse When ON the LCD Menu display by is rotated inverted 180 PERSONALITY Display Setting Key Lock When ON Control Panel buttons lock automatically after exiting main menu for 15 seconds To unlock keep MODE ESC button pressed for 3 seconds PERSONALITY Temperature C F Define how fixture displays internal temperature Celsius or Fahrenheit PERSONALITY Initial Status Create custom PAN TILT and Effect settings and save as a custom Horne Position 33 PLATINUM BX User Manual Ver I www elationlighting com PERSONALITY Select Signal DMX Only Define DMX as the default control of the fixture PERSONALITY Select Signal Art Net on 1 2 Define Art Net IPO2 as the default control of the fixture PERSONALITY Select Signal Art Net on IPO10 Define Art Net IPO10 as the default control of the fixture PERSONALITY Set Universe Define the Art Net Universe number PERSONALITY R
43. ve occurred during shipping If the carton appears to be damaged carefully inspect your unit for damage and be sure all accessories necessary operate the unit have arrived intact In the event damage has been found or parts are missing please contact our customer support team for further instructions Please do not return this unit to your dealer without first contacting customer support at the number listed below Please do not discard the shipping carton in the trash Please recycle whenever possible BOX CONTENTS 2 Omega Brackets 1 5pin DMX Cable 1 powerCON Cable e 1 Safety Cable e Manual amp Warranty Card 4 PLATINUM BX User Manual Ver 1 www elationlighting com CUSTOMER SUPPORT Elation Professionale provides a customer support line to provide set up help and to answer any question should you encounter problems during your set up or initial operation You may also visit us on the web at www elationlighting corn for any comments or suggestions For service related issue please contact Elation Professional ELATION SERVICE USA Monday Friday 8 00am to 5 00pm PST Voice 323 582 3322 Fax 323 832 9142 E mail support elationlighting com ELATION SERVICE EUROPE Monday Friday 08 30 to 17 00 CET Voice 31 45 546 85 30 Fax 31 45 546 85 96 E mail support elationlighting eu WARRANTY REGISTRATION Please fill out the enclosed warranty card to validate your purchase All returned service
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