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Display / Program AD number

1. 1 The console being idle press the Down button until the display shows Program and press the Enter button or dial the feature access code 71 and go to step 3 2 Again press the Down button until the display shows Time and press the Enter button The current time is displayed 3 Enter the new time 4 digits and press the Enter button twice The time is set for all the terminals connected to the system Setting the date Progr am T PROGRAM Date DATE WE 23 TUNE 1 The console being idle press the Down button until the display shows Program and press the Enter button or dial the feature access code 72 and go to step 3 2 Again press the Down button until the display shows Date and press the Enter button The current time is displayed 3 Enter the new date and press the Enter button twice The date is set for all the terminals connected to the system Activating the external ringer ESTERNAL RINGER To activate the external ringer press the Ringer button The status light next to the button goes off This feature is used when the attendant is unavailable for a short period Incoming trunk calls ring the attendant console the external ringer and the members of the call coverage answer group at the same time 4 4 EuroGeneris user s manual Version 410 Activating night Program T PROGRAM Miscellaneous T MISCELLANEOUS Night day mode T NIG
2. Version 410 EuroGeneris user s manual 2 13 Alphabetical AD Administer AD group Print an AD list Print an AD list Select option 7 to get a printout of a specific AD list Print an AD list Print an AD list Assigned AD groups Use Y N to add remove a group VALIDATION gt Enter PREVIOUS PAGE gt FA Select the appropriate group s enter the field labels for instance NAME COMPANY then press the Enter button Note Printing starts immediately Names are printed in alphabetical order and the printout may look like this NAME COMPANY AD NUMBER Knox Bank of England 8201 Milligan Bank of England 8204 Owens Regency hotel 8202 Smith European transport 8200 Print all the AD lists Select option 2 to get a printout of all the entry files Entry files are printed according to AD numbers in ascending order Note Printing starts immediately 2 14 EuroGeneris user s manual Version 410 Alphabetical AD Reset AD Print all the AD lists Reset AD Reset will delete all the data contained in the alphabeticalAD VALIDATION NO MODIFICATION To quit alphabetical AD without modifying press the F4 button To delete all the data contained in the entry files press the Enter button Do you want to delete all the data contained in the alphabetical VALIDATION PREVIOUS PAGE Enter Y then press the Enter button to confirm the deletion
3. Record for a specific extension group Enter the group number then press Enter CDR data on per extension group basis WEDNESDAY 03 04 1996 15H34 Group number Duration EEEE 2S Charges Sy vatican USD Number of units aa Unit s Last meter reset DETAILED FOR EACH MEMBER gt Enter D VALIDATION gt Enter Printer output L Y N Reset meters This record shows the group number and name call duration and charges and number of units To split the record for each member of the group press D CDR data on per extension basis Last Units Charges reset wad ba NEXT PAGE gt Shift Down VALIDATION gt Enter PREVIOUS PAGE gt F4 Printer output Reset meters Press the Shift Down buttons to display the next page more than 8 administered members in the group To get a prinout of this record press Y otherwise N To reset the meters press Y otherwise N Version 410 EuroGeneris user s manual 3 7 Call Detail Recording CDR data CDR data on per trunk group basis CDR data on per trunk group basis Select option 2 to display CDR data on a per trunk group basis CDR data on per trunk group basis Group numbers are included between 400 and 409 To collect data for trunks assigned to a group enter Enter trunk group number VALIDATION gt Enter FOR ALL TRUNK GROUPS gt Enter PREVIOUS PAGE gt F4 3 8 EuroGeneris user s man
4. SO Bus Non Accessible Number of trunks Non Accessible Serial port Non Accessible Serial port assignment Non Accessible Feature access code Non Accessible Outset of basic cabinet Non Accessible CT2 cordless administration Accessible Country code Non Accessible Administer an extension Accessible Extension group Accessible Call coverage answer group Read only Attendant console Accessible Call waiting indication Accessible Access to button assignment Accessible Administer a trunk Accessible List of trunks Accessible Terminal translation initialization Accessible Incoming destination Accessible Incoming trunk groups Read only Outgoing trunk groups Read only Outgoing routing patterns Read only Administer classes COR Read only Administer time of day plans Accessible Change login password Accessible Version 410 EuroGeneris user s manual 1 3 Establish the connection Login password Table 1 System administration End user Screen header Login password Exxxx Delete system administration Non Accessible Administer system wide timers Read only Configure VEGA DSS Read only Configure SOLARIS DSS Accessible Remove an extension Accessible Remove a trunk Accessible Event report Non Accessible French 10 digit dial plan Non Accessible Dial AD number Accessible Display P
5. Time h mn Charges Type of call Dialed number The report shows the extension number and user s name call duration and number dialed 3 20 EuroGeneris user s manual Version 410 Call Detail Recording Customized CDR report CDR administered group Customized CDR report These pages are accessible if the system is equipped with the customized CDR board Customized CDR report Customized CDR data collection Customized CDR printer output Customized CDR reset Customized CDR overload alarm Select option VALIDATION PREVIOUS PAGE Option 1 See Customized CDR data collection page 3 22 Option 2 See Customized CDR printer output page 3 23 Option 3 See Customized CDR reset page 3 24 Option 4 See Customized CDR overload alarm page 3 25 Version 410 EuroGeneris user s manual 3 21 Call Detail Recording Customized CDR report Customized CDR data collection Customized CDR data collection Customized CDR data collection Data collection Y N For calls totalizing VALIDATION gt Enter PREVIOUS PAGE gt F4 Data collection Note Data collection is factory set as active if the system is equipped with the customized CDR board For calls totalizing at least Use to specify a minimum number of units then press the Down button Note Do not leave blank to avoid using unnecessary storage space Note Enter 1 to collect dat
6. 23 JUNE Go T 415 Lay Unanswered DID call Weer Go So 413 RECALL 1 oe WE aae IUNE S 413 BARBARA a HE Za JUNE 0 5 415 RECALL 2 WE aae LNE Bo oo 413 DID 1650 4ae Attendant WE 23 JUNE 03 5 310 BARBARA WE 23 JUNE 03 55 310 ATTO BUSY The incoming DID call on trunk 15 and transfered to the extension 310 remained unanswered for over 40 seconds The display shows the number of incoming DID calls ringing the extension 310 2 in our example Press the Down button to identify the different calls This message is displayed when a coworker is calling for assistance while the atten dant is busy with another call 4 6 EuroGeneris user s manual Version 410 Attendant features System alarms and responses Commercial power outage System alarms and responses At the console the display may show system alarms and responses Commercial power outage An AC FORER AC power has been cut off The system is fed by the batteries Trunk non existent TRE NON EXTSTENT The number of connected trunks is less than half the number of administered trunks External ringer EXTERNAL RINGER The attendant is unavailable Incoming trunk calls ring the attendant console the external ringer and the members of the call coverage answer group at the same time Night service NIGHT MODE ON The attendant is off dut
7. CDR reset 3 24 Customized CDR overload alarm 3 25 ii EuroGeneris user s manual 4 Attendant features Introduction 4 1 Customizing the console 4 2 Programming features into additional feature buttons 4 2 Selecting a DSS configuration 4 2 Programming features into DSS buttons 4 2 Redirecting calls to an extension number 4 3 Monitoring the use of trunks 4 3 Administering system features 4 4 Setting the time 4 4 Setting the date 4 4 Activating the external ringer 4 4 Activating night service 4 5 Selecting music on hold tune 4 5 Activating night restriction 4 5 Call related information 4 6 Mishandled operation 4 6 Unanswered DID call 4 6 Attendant busy 4 6 System alarms and responses 4 7 Commercial power outage 4 7 Trunk non existent 4 7 External ringer 4 7 Night service 4 7 Power overload 4 7 Controlled trunks 4 7 Inoperative trunk 4 8 Remote administration 4 8 Night restriction 4 8 CDR overload 4 8 PRI configuration error 4 8 EuroGeneris user s manual iv EuroGeneris user s manual 1 Establish the connection Using a Minitel Applicable to France only 1 Connect the Minitel VDU in parallel to an analog station See Minitel instructions for use 2 Switch on the Minitel 3 Dial 497 either on the analog station or the Minitel keypad Listen for the specific Minitel tone 4 Press Local Line on the Minitel keypad The system welcome screen appears EuroGeneris GENERIS410_EUROA E
8. PREVIOUS PAGE Printer output Reset meters This record shows the extension number and user s name assigned extension group if any call duration and charges and number of units Version 410 EuroGeneris user s manual 3 13 Call Detail Recording CDR data CDR data on per trunk basis CDR data on per trunk basis Select option 4 to display CDR data on a per trunk basis CDR data on per trunk basis Trunk numbers are included between 411 and 4 Enter trunk number VALIDATION gt Enter FOR ALL TRUNKS gt Enter PREVIOUS PAGE gt F4 3 14 EuroGeneris user s manual Version 410 Call Detail Recording CDR data CDR data on per trunk basis Record for all the trunks Press CDR data on per trunk basis o N Ts gi Dia Tas Tee Diss pees Lag NEXT PAGE Shift Down VALIDATION Enter PREVIOUS PAGE Printer output Reset meters Press the Shift Down buttons to display the next page To get a prinout of this record press Y otherwise N To reset the meters press Y otherwise N Version 410 EuroGeneris user s manual 3 15 Call Detail Recording CDR data CDR data on per trunk basis Record for a specific trunk Enter the trunk number then press Enter CDR data on per trunk basis WEDNESDAY 03 04 1996 15H34 Trunk number Trunk group Duration Charges Number of units Last meter reset VALIDATION PREVIOUS PAG
9. user s manual Version 410 Call Detail Recording CDR administration menu Call Detail Recording Change charge unit CDR data Real time CDR report Customized CDR report Select option VALIDATION gt inter PREVIOUS PAGE gt F4 Option 1 See Change charge unit page 3 3 Option 2 See CDR data page 3 4 Option 3 See Real time CDR report page 3 17 Option 4 See Customized CDR report page 3 21 3 2 EuroGeneris user s manual Version 410 Call Detail Recording Change charge unit Change charge unit Change charge unit Current value 00 000 Enter new value Enter currency ET example for Dollar gt USD or VALIDATION PREVIOUS PAGE The value of the charge unit is factory set as 00 00 Frs To change the charge unit enter the new value then the appropriate currency up to 3 characters Press the Enter button Example 00730 for 0 73 Frs Note Any change in the charge unit will entail the working out of totals accordingly Press the F4 button to go back to the Call detail recording administration menu Version 410 EuroGeneris user s manual 3 3 Call Detail Recording CDR data CDR data CDR data per extension group basis 1 CDR data per trunk group basis CDR data per extension basis CDR data per trunk basis Select option VALIDATION PREVIOUS PAGE Select option 2 in the Call detail
10. Contents 1 Establish the connection Using a Minitel 1 1 Using GENECOM 1 2 Login password 1 3 EuroGeneris menu 1 5 2 Alphabetical AD Introduction 2 1 AD administration menu 2 3 Dial AD number 2 4 Display Program AD number 2 5 Access an entry file by entering AD number 2 5 AD number is free 2 6 AD number is programmed 2 6 Access the first blank entry file 2 7 Access an entry file by entering related information 2 8 One match 2 8 More than one match 2 9 No match 2 10 AD printer output 2 11 Label fields 2 12 Administer AD group 2 13 Print an AD list 2 14 Print all the AD lists 2 14 Reset AD 2 15 Calling party number 2 16 i EuroGeneris user s manual 3 Call Detail Recording Introduction 3 1 CDR administration menu 3 2 Change charge unit 3 3 CDR data 3 4 CDR data on per extension group basis 3 5 Record for all the extension groups 3 6 Record for a specific extension group 3 7 CDR data on per trunk group basis 3 8 Record for all the trunk groups 3 9 Record for a specific trunk group 3 10 CDR data on per extension basis 3 11 Record for all the extensions 3 12 Record for a specific extension 3 13 CDR data on per trunk basis 3 14 Record for all the trunks 3 15 Record for a specific trunk 3 16 Real time CDR report 3 17 CDR administered group 3 18 Administer real time CDR report 3 19 Customized CDR report 3 21 Customized CDR data collection 3 22 Customized CDR printer output 3 23 Customized
11. E Printer output Reset meters This record shows the trunk number and assigned trunk group if any call duration and charges and number of units 3 16 EuroGeneris user s manual Version 410 Call Detail Recording Real time CDR report CDR data on per trunk basis Real time CDR report Real time CDR report CDR administered group Administer CDR real time report 2 Select option VALIDATION PREVIOUS PAGE Option 1 See CDR administered group page 3 18 Option 2 See Administer real time CDR report page 3 19 Version 410 EuroGeneris user s manual 3 17 Call Detail Recording Real time CDR report CDR administered group CDR administered group Select option 1 to define the administered members CDR administered group Administered members Use Y N to add remove a member VALIDATION gt bnter Note On start up all the extensions belong to the CDR administered group Press Y or N to add or remove an extension The administered members are displayed in reverse video Use the appropriate buttons to move the cursor accordingly Down Down Up Up Left Shift Down Right Shift Up Note A voice services group may not belong to the CDR administered group 3 18 EuroGeneris user s manual Version 410 Call Detail Recording Real time CDR report CDR administered group Display on Minitel PC Printer output format 5 row
12. HT DAY MODE Night mode or T NIGHT MOLE ON Attendant features Administering system features Activating night service e service 1 Enter programming mode and press the Down button until the display shows Mis cellaneous and press the Enter button or dial the feature access code 763 and go to step 3 Again press the Down button until the display shows Night day mode and press the Enter button You are offered to switch from day to the night service 3 Simply press the Enter button This feature is used when the attendant is off duty Incoming trunk calls ring the night extension s or an answering machine The system is under night restriction Selecting music on hold tune oe Program PROGRAM Miscellaneous gt MISCELLANEOUS Music on hold MUSTO ON HOLE ption Activating night FROGRAM Miscellaneous gt MISCELLANEOUS N D restriction A D RESTRICTION Faseunne g e WERE MD RESTRICT ION Password Sees A D RESTRICTION Might override T 1 Enter programming mode and press the Down button until the display shows Mis cellaneous and press the Enter button or dial the feature access code 761 and go to step 3 Again press the Down button until the display shows Music on hold and press the Enter button Select the appropriate option 0 Beeps 1 External music source 2 Synthesized t
13. a for chargeable calls only 3 22 EuroGeneris user s manual Version 410 Customized CDR printer output Read only Enter the dates and times to specify the period Customized CDR printer output FrOM si eaef isre aE sohis COX ah Month ai a AE taas Extension number or for all extensions Privacy Blank last 4 digits of the dialed number Y N as Collect data for calls totalizing at least seconds at least units Type of call O TTA EJU or for all types ist VALIDATION gt Enter PREVIOUS PAGE gt F4 Note Previously selected options are displayed Type of call e e e O identifies an outgoing call l identifies an incoming call Call Detail Recording Customized CDR report Customized CDR printer output T identifies an outgoing call resulting from an outside transfer A identifies an attendant handled incoming call F identifies an outgoing call resulting from a call forward off premises U identifies an uncompleted incoming call attempt for all calls Version 410 EuroGeneris user s manual 3 23 Call Detail Recording Customized CDR report Customized CDR reset Customized CDR reset Customized CDR reset Available storage space Delete CDR data up to etl ad wack included Warning If you press ENTER CDR data is deleted VALIDATION PREVIOUS PAGE The system proposes the current date minus one day 3 24 EuroGener
14. ile without knowing the AD number Press the Down button enter at least one piece of information name or com pany then press the Enter button You are faced with one of the following situations One match More than one match No match One match Display Program AD number AD nb Trunk Telephone number 8204 0 74683000 AD group 0 COMPANY BANK OF ENGLAND BRANCH PICADILLY CIRCUS LOCATION LONDON NAME MILLIGAN VALIDATION CANCEL AD NUMBER gt Shift F3 for instance the search criteria is MILLIGAN To modify an item place the cursor in the appropriate position using the Down or Up buttons then enter the new number text To clear the entry file press the Shift and F3 buttons simultaneously 2 8 EuroGeneris user s manual Version 410 Alphabetical AD Display Program AD number Access an entry file by entering related information More than one match Display Program AD number Free AD numbers 800 Avaibable storage space 1981 1981 Press Enter key to access first free AD number or Enter AD number 8200 8999 or Enter at least one field related to an AD number mandatory M optional optional MORE THAN ONE MATCH MODIFY THE REQUEST DISPLAY THE MATCHES gt Enter for instance the search criteria is M Several entry files are matching the request Press the F4 button to sharpen the req
15. is user s manual Version 410 Call Detail Recording Customized CDR report Customized CDR overload alarm Customized CDR overload alarm Customized CDR overload alarm PBX code Automatic overload alarm when available storage space not big enough Content of overload alarm file 40 characters VALIDATION PREVIOUS PAGE When the automatic procedure has been selected the overload alarm is sent when the available storage space represents 500 CDR records Press the Enter button to display the following page Access GENECOM2 The command to access GENECOM2 may be a Hayes command modem ISDN adaptator a X28 address PAD access Enter your command up to 20 characters VALIDATION PREVIOUS PAGE HELP This page is intended for remote PC users only Version 410 EuroGeneris user s manual 3 25 Call Detail Recording Customized CDR report Customized CDR overload alarm 3 26 EuroGeneris user s manual Version 410 Attendant features Introduction The attendant console may be a Solaris or a Galil e 960 voice terminal It gives the attendant a fingertip access to all the powerful features offered to system users plus a few specific functions The attendant features may be split up into the following four groups e Customizing the console e Administering system features e Call related information e System alarms and responses The Solaris
16. isplay or modify e Access the first blank entry file to program Enter AD number related information to display or modify This page also shows the number of blank entry files and the storage space free ver sus available characters Access an entry file by entering AD number Enter the AD number 200 to 999 then press the Enter button The selected entry file is displayed for instance enter 200 then press the Enter but ton You are faced with either situation The AD number is free and matching entry file is blank The AD number is programmed and matching entry file is filled out EuroGeneris user s manual 2 5 Alphabetical AD Display Program AD number Access an entry file by entering AD number AD number is free Display Program AD number AD nb Trunk Telephone number 8200 AD group 0 NAME COMPANY VALIDATION CANCEL AD NUMBER gt Shift F3 To program the AD number enter the trunk number telephone number AD group number and fill out at least one field AD number is programmed Display Program AD number AD nb Trunk Telephone number 8200 0 41530000 AD group 0 NAME SMITH COMPANY EUROPEAN TRANSPORT VALIDATION gt Enter CANCEL AD NUMBER gt Shift F3 The entry file may be modified To modify an item place the cursor in the appropriate position using the Down or Up buttons then enter the new number text To clea
17. n The console being idle press the Down button until the display shows Program and press the Enter button or dial the feature access code 762 and go to step 3 When the display shows Miscellaneous press the Enter button When the display shows DSS press the Enter button The current configuration number is displayed To select another configuration dial the number of the requested DSS configura tion from 1 to 9 Press the Enter button twice To leave the programming mode simply press the Speaker button Programming features into DSS buttons ge Program t PROGRAM Modify contig T MODIFY CONF TG HSS comfigmnt i d DSS BUTTON a1 1 oS oN gt The console being idle press the Down button until the display shows Program and press the Enter button or dial the feature access code 7 and go to step 3 When the display shows Modify config press the Enter button Dial the number of the DSS configuration you wish to modify from 1 to 9 Press the DSS button you wish to program Press the Down button to select the desired feature or dial the appropriate access code Refer to the available feature access codes Press the Enter button twice To leave the programming mode simply press the Speaker button 4 2 EuroGeneris user s manual Version 410 Attendant features Customizing the console Redirecting calls to an extension number Redirecting calls
18. otherwise enter N then press the Enter button to quit alphabetical AD without modifying Version 410 EuroGeneris user s manual 2 15 Alphabetical AD Calling party number Print all the AD lists Calling party number Call identification is provided if both the call is routed through all ISDN facilities i e both your system and the calling party s and the outgoing trunk is administered to send the calling party number As DID call rings a Galil e 930 960 or Solaris voice terminal the calling party s number is displayed Moreover if the outside party s number is stored in the system directory the calling party s name is displayed instead of number 2 16 EuroGeneris user s manual Version 410 3 Call Detail Recordin Introduction Call detail recording provides detailed call information It is used to compute call costs allocate charges analyse calling patterns detect unauthorized calls and keep track of unnecessary calls Detailed call information may be displayed at Galil e 960 or Sola ris voice terminals at a Minitel VDU or at your PC equipped with the GENECOM 1 software application The system supports a buffer providing storage for up to 8000 CDR records optional customized CDR board These records can be collected on a PC The costs for calls are then assigned to accounts within the company and reports may be generated to allocate telephone use charges 3 1 EuroGeneris
19. r the entry file press the Shift and F3 buttons simultaneously 2 6 EuroGeneris user s manual Version 410 Alphabetical AD Display Program AD number Access the first blank entry file Access the first blank entry file Press the Enter button Display Program AD number AD nb Trunk Telephone number 8204 a AD group 0 COMPANY BRANCH LOCATION NAME VALIDATION CANCEL AD NUMBER gt Shift F3 for instance the first free AD number is 8204 Trunk Enter the trunk or trunk group number specific outgoing or 0 common outgoing Telephone number Enter the outdial code if necessary then the outside party s telephone number AD group Enter the number of assigned AD group Company Branch Location Name Enter data in the fields that have been previously defined Note When a company is to appear on several entry files head office amp branches it is advisable to add details in order to ease the search In the same way it is advisable to add the company to a very common surname Note pad Enter additional information if you wish Place the cursor in the appropriate position using the Down or Up buttons Version 410 EuroGeneris user s manual 2 7 Alphabetical AD Display Program AD number Access an entry file by entering related information Access an entry file by entering related information The alphabetical search allows you to display an entry f
20. racter line is available to add further information 2 2 EuroGeneris user s manual Version 410 AD administration menu Alphabetical AD Dial AD number Display Program AD number AD printer output Label fields Administer AD group Reset AD Select option VALIDATION gt Enter PREVIOUS PAGE gt F4 Option 1 See Print an AD list page 2 14 Option 2 See Print an AD list page 2 14 Option 3 See Print an AD list page 2 14 Option 4 See Dial AD number page 2 4 Option 5 See Administer AD group page 2 13 Option 6 See Reset AD page 2 15 Alphabetical AD AD administration menu Version 410 EuroGeneris user s manual 2 3 Alphabetical AD 2 Dial AD number Dial AD number Applicable to France only Note This option is not available on a PC equipped with the GENECOM software application 2 4 EuroGeneris user s manual Version 410 Alphabetical AD Display Program AD number Access an entry file by entering AD number Display Program AD number Display Program AD number Free AD numbers 800 Available storage space 1981 1981 Press Enter key to access first free AD number or Enter AD number 8200 8999 or Enter at least one field related to an AD number mandatory optional optional VALIDATION NEXT FIELD PREVIOUS PAGE There are three different ways to access an entry file Enter the AD number to program d
21. recording menu Option 1 See CDR data on per extension group basis page 3 5 Option 2 See CDR data on per trunk group basis page 3 8 Option 3 See CDR data on per extension basis page 3 11 Option 4 See CDR data on per trunk basis page 3 14 3 4 EuroGeneris user s manual Version 410 CDR data on per extension group basis CDR data on per extension group basis CDR data on per extension group basis Group numbers are included between 1 and 8 In order to collect data for extensions not assigned to a enter H and press ENTER Enter group number VALIDATION FOR ALL EXT GROUPS PREVIOUS PAGE Call Detail Recording CDR data Select option 1 to display CDR data on a per extension group basis Version 410 EuroGeneris user s manual 3 5 Call Detail Recording CDR data CDR data on per extension group basis Record for all the extension groups Press CDR data on per extension group basis Tuesday 04 06 1994 14h16 Units NA NOT ASSIGNED TO A GROUP PREVIOUS PAGE Printer output Reset meters This record shows The total cost for each extension group The total cost for the extensions which are not assigned to a group NA To get a printout of this record press Y otherwise N To reset the meters press Y otherwise N 3 6 EuroGeneris user s manual Version 410 Call Detail Recording CDR data CDR data on per extension group basis
22. rogram AD number Accessible Print an AD list Accessible Label fields Accessible Administer AD group Accessible Reset AD Accessible Change charge unit Accessible CDR data Accessible Real time CDR report Accessible Customized CDR report Accessible Customized CDR printer output Read only Print configuration reports Accessible 1 4 Manuel Utilisateur EuroGeneris Version 400 EuroGeneris menu Eurogeneris Main menu Alphabetical Abbreviated Dialing Call Detail Recording Print configuration Maintenance Select option VALIDATION PREVIOUS PAGE Option 1 See EuroGeneris administration manual Option 2 See Alphabetical AD page 2 1 Option 3 See Call Detail Recording page 3 1 Option 4 See EuroGeneris administration manual Establish the connection EuroGeneris menu Version 410 EuroGeneris user s manual 1 5 Establish the connection EuroGeneris menu 1 6 Manuel Utilisateur EuroGeneris Version 400 Alphabetical AD Introduction Alphabetical AD Abbreviated Dialing is the best as far as system directories are con cerned The telephone numbers that many people in the company use on a regular basis are stored in the system directory Alphabetical AD stops endless dialing operations by providing easy access to 800 numbers Instead of dialing a number the user merely keys in the first letters of the person s name at a Galil e 960 a 930 or Solaris voice
23. s 40 columns format 3 rows 80 columns format 1 row 80 columns gt 3 Privacy Blank last 4 digitss of the dialed number Collect data foe calls totalizing at least gt wee Units Collect data for the CDR administered group only are NEXT LINE PREVIOUS LINE VALIDATION PREVIOUS PAGE Display on Minitel PC Use to display the real time CDR report on a Minitel VDU or PC Press Y otherwise N then press the Down button Printer output Use to get a printout of the real time CDR report Press Y otherwise N then press the Down button Format Use to select the appropriate report format then press the Down button Privacy Blank last 4 digits of the dialed number Use for privacy purposes Press Y otherwise N then press the Down button Collect data for calls totalizing at least Use to specify a minimum number of units then press the Down button Note Enter 1 to collect data for successfull outgoing calls only Version 410 EuroGeneris user s manual 3 19 Call Detail Recording Real time CDR report CDR administered group Collect data for the CDR administered group only Use to specify the CDR administered group only Press Y otherwise N then press the Enter button The system will perform accordingly Er Date Units h mn Charges Type of call Dialed number EXE T 4 Name Units Time h mn Charges Type of call Dialed number EXt T 4 Name Units
24. tered members in the group Note On start up all the trunks belong to trunk group 00 To get a prinout of this record press Y otherwise N To reset the meters press Y otherwise N 3 10 EuroGeneris user s manual Version 410 Call Detail Recording CDR data CDR data on per extension basis CDR data on per extension basis Seclect option 3 to display CDR data on a per extension basis CDR data on per extension basis Enter extension number VALIDATION FOR ALL EXTENSIONS PREVIOUS PAGE Version 410 EuroGeneris user s manual 3 11 Call Detail Recording CDR data CDR data on per extension basis Record for all the extensions Press CDR data on per extension basis Last Charges VRG kelas sig Fen NEXT PAGE gt Shift Down VALIDATION gt Enter PREVIOUS PAGE gt F4 Printer output Reset meters Press the Shift Down buttons to display the next page To get a prinout of this record press Y otherwise N To reset the meters press Y otherwise N 3 12 EuroGeneris user s manual Version 410 Call Detail Recording CDR data CDR data on per extension basis Record for a specific extension Enter the extension number then press Enter CDR data on per extension basis WEDNESDAY 03 04 1996 15H34 Extension number Extension group Duration Charges Number of units Last meter reset VALIDATION
25. terminal The system then searches for the requested name and lets the user know whether no one several entries are matching the request When the correct entry is displayed the user just presses the Valid button and the system automatically places the call An outside party s telephone number is stored in the alphabetical AD by filling out an entry file Entry files may be displayed at a Minitel or a PC equipped with the GENECOM 1 software application Display Program AD number AD nb Trunk Telephone number 8204 AD group 0 NAME BRANCH LOCATION COMPANY VALIDATION CANCEL AD NUMBER gt Shift F3 AD number The entry number is used as AD number To place a call to an outside party whose telephone number is stored in the system directory simply dial the AD number at your voice terminal Trunk Use to specify the trunk or trunk group that will be used by the system to automatically dial the number Telephone number Use to specify the outside party s telephone number 2 1 EuroGeneris user s manual Version 410 Alphabetical AD Introduction AD group Use to assign an AD group See Administer AD group page 2 13 Company Branch Location Name An entry file has up to 4 administrable fields search criteria Thus it is possible to store several names several fields are labelled NAME in an entry file and also the same telephone number in several entry files Note pad A 40 cha
26. to an extension number Program PROGRAM Call forward 7 PROGRAM Fud attendant F ATTENDANT FHD TOOL seen 1 The console being idle enter programming mode and press the Down button until the display shows Call forward and press the Enter button or dial the feature access code 799 and go to step 3 2 To redirect calls to a designated extension number known as forwarded to num ber press the Down button until the display shows Fwd attendant 3 Dial the forwarded to extension number Deactivating the feature is done in the same way Monitoring the use of trunks Program T Control trunk gt LIA ALL TALIRI Trunk nbi CONTROL TRUNK Trunk nb 444 411 FREE Contrald trunk F 1 1 Enter programming mode and press the Down button until the display shows Control trunk and press the Enter button or dial the feature access code 74 2 Dial the number of the trunk you wish to control and press the Enter button The display shows the trunk status and you are offered the control To deactivate the feature press the Enter button when the display shows Cancel A controlled trunk can only be used by the attendant Version 410 EuroGeneris user s manual 4 3 4 Attendant features Administering system features Setting the time Administering system features Setting the time Program T FROGRAM Time TIRE it 20
27. trat up the fields 1 and 2 are labelled NAME and COMPANY The field labels are administrable Several fields may have the same label in order to enter several names in one entry file Up to 10 characters are available to label a field To modify or enter a label place the cursor in the appropriate position using the Down or Up buttons then enter the new label 2 12 EuroGeneris user s manual Version 410 Alphabetical AD Administer AD group Access an entry file by entering related information Administer AD group Administer AD group Group numbers are included between 0 and 9 Enter group number VALIDATION gt Enter PREVIOUS PAGE gt F4 Alphabetical AD supports up to 10 AD groups AD group members are extensions but AD groups may be completely different from extension groups See Extension admi nistration Administration manual Each AD group has access to a list of entries An AD group is assigned to each entry Only the administered members are able to display or modify the entry file and dial the AD number Note An extension may belong to several AD groups Administer AD group Group number Administered members Use Y N to add remove a member VALIDATION gt Enter Enter the group number then press the Enter button The administered members are shown in reverse video Note On start up all the extensions belong to AD group 0
28. ual Version 410 Call Detail Recording CDR data CDR data on per trunk group basis Record for all the trunk groups Press CDR data on per trunk group basis iaf ses PEET A ee ee ite lets se Lies Pat ace re ana befrot sa PET es NA NOT ASSIGNED TO A GROUP Printer output Resetmeters This record shows The total cost for each trunk group The total cost for the trunks which are not assigned to a group and the outgoing trunks assigned to several groups NA To get a prinout of this record press Y otherwise N To reset the meters press Y otherwise N Version 410 EuroGeneris user s manual 3 9 Call Detail Recording CDR data CDR data on per trunk group basis Record for a specific trunk group Enter the group number then press Enter CDR data on per trunk group basis WEDNESDAY 03 04 1996 15H34 Trunk group number Duration Charges Number of units Last meter reset DETAILED FOR EACH MEMBER gt Enter D VALIDATION gt Enter Printer output Reset meters This record shows the group number call duration and charges and number of units To split the record for each member of the group press D CDR data on per trunk group basis o HHHHHHHHZ TOTAL NEXT PAGE Shift Down VALIDATION Enter PREVIOUS PAGE F4 Printer output ia Y N Reset meters Press the Shift Down buttons to display the next page more than 8 adminis
29. uest or Press the Enter button to display all the entry files matching your request one by one Note To modify an item place the cursor in the appropriate position using the Down or Up buttons then enter the new number text Version 410 EuroGeneris user s manual 2 9 Alphabetical AD Display Program AD number Access an entry file by entering related information No match Display Program AD number Free AD numbers 800 Avaibable storage space 1981 1981 Press Enter key to access first free AD number or Enter AD number 8200 8999 or Enter at least one field related to an AD number mandatory optional optional NO MATCH MODIFY THE REQUEST for instance the search criteria is LAM There is no entry file matching the request 2 10 EuroGeneris user s manual Version 410 Alphabetical AD AD printer output Access an entry file by entering related information AD printer output AD printer output Print an AD list Print all the AD lists Select option VALIDATION PREVIOUS PAGE This option is available if the system is equipped with the serial interface card Version 410 EuroGeneris user s manual 2 11 Alphabetical AD Label fields Access an entry file by entering related information Label fields Label fields PREVIOUS PAGE NEXT LINE PREVIOUS LINE VALIDATION Note On s
30. une 1 3 Synthesized tune 2 restriction Night restriction is administered to go on and off automatically at preset times each day according to administrable time of day plans It may also be turned on and off manually at the attendant console for vacation periods or public hodidays for ins tance 1 Enter programming mode and press the Down button until the display shows Mis cellaneous and press the Enter button or dial the feature access code 764 and go to step 3 2 Again press the Down button until the display shows N D restriction and press the Enter button 3 Enter the current end user s login password You are offered to switch from day to night restriction mode 4 Simply press the Enter button Extension users may be allowed to override the night restriction to place a single call by entering an authorization code this password is given by the installor Version 410 EuroGeneris user s manual 4 5 4 Attendant features Call related information Mishandled operation Call related information The attendant may have to answer DID or non DID calls that were not placed to the console If it is the case the display shows call related information often indicating in turn the origin of the call and the reason for ringing the console Mishandled operation WE 23 JUNE G9 SS 415 MISHANDILE The incoming call rings the attendant console following a mishandled operation HE
31. voice terminal supports up to three DSS modules Each DSS module has 24 flexible buttons with status lights A Solaris voice terminal with three DSS modules used as attendant console guarantees an optimal surveillance of the whole traffic The system supports up to two voice terminals designated as attendant positions 4 1 EuroGeneris user s manual Version 410 Attendant features Customizing the console Programming features into additional feature buttons Customizing the console Additional feature and DSS buttons are used for a quick and easy access to features or numbers outside or extension Programming features into additional feature buttons Program PROGRAM Buttons 7 BUTTON i BLT TON J 1 5 The console being idle press the Down button until the display shows Program and press the Enter button or dial the feature access code 73 and go to step 3 2 When the display shows Buttons press the Enter button 3 4 Press the Down button to select the desired feature or dial the appropriate access Press the additional feature button you wish to program code Refer to the available feature access codes Press the Enter button twice To leave the programming mode simply press the Speaker button Selecting a DSS configuration 3 Program PROGRAM Miscellaneous gt CONFIG NE Z Modifa DSS MODIFY DSS konfig nb i a
32. xtension capacity 96 Enter your login password And press ENTER 1 1 EuroGeneris user s manual Version 410 Establish the connection 1 Using GENECOM Using GENECOM Run the GENECOM program see GENECOM instructions for use 2 Configure the GENECOM software GENERIS version Select serial port Set serial port parameters GENERIS serial port is factory set Data rate 9600 Parity none Number of stop bits 1 Number of bits 8 3 In GENECOM main menu select option C GENERIS configuration The system welcome screen appears oh y EuroGeneris ESC Quit Extension capacity 96 Enter your access code And Press key iIN 1 2 Manuel Utilisateur EuroGeneris Version 400 Login password Establish the connection Login password For obvious security reasons the system is password protected and a login password has to be entered to establish the connection It is made up of one letter I or E fol lowed by 4 administrable figures The system takes two different login passwords xxxx intended for the installer Exxxx intended for the end user Note The login passwords are in the form Ixxxx and Exxxx irrespective of the administration lan guage Note The login passwords are factory set as 10000 and E0000 Table 1 System administration Screen header Date and time End user Login password Exxxx Accessible Power supply Non Accessible
33. y Incoming trunk calls ring the night extension s or an answe ring machine Power overload FORER OVERLOALI The number of dedicated voice terminals connected to the system exceeds the capa city of the power supply which is implemented Controlled trunks CONTROLLED Gi Number of controlled trunks Version 410 EuroGeneris user s manual 4 7 Attendant features 4 System alarms and responses Inoperative trunk Inoperative trunk INOPERATIVE TRE 316 BARBARA administered trunks The number of trunks connected to the system exceeds the maximum number of or The connected trunk has not been assigned a port number Remote administration REMOTE ADMIN ON Remote administration is taking place Night restriction NIGHT RESTRICT The system is under night restriction Extension users may be allowed to override the night restriction to place a single call by entering an authorization code CDR overload COR OVERLOAD The available storage space is not big enough for customized CDR data collection PRI configuration error HE aa UNE G9 2S FRI CONFIG ERROR The number of administered B channels is less than the number of B channels orde red from the carrier 4 8 EuroGeneris user s manual Version 410

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