Rainbow1 IP Phone User Manual
Contents
1. Account Information Registration State lot registered Proxy UserID Message Waiting Last Registration At Next Registration In This page shows the IP phone s system status 1 Product Information shows the product name protocol software and hardware version Mac address and serial number 2 Network Information shows the network connection type IP address netmask gateway DNS host name domain and VPN information 3 Account Information shows registration state proxy user ID message waiting on or off the last and next registration time 4 2 Network 4 2 1 Basic There are 3 ways to connect to the internet DHCP Static and PPPoE please choose one according to your own situation h tt P MATEY LIMITED www atcom cn 23 Rainbow1 IP Phone User Manual Network Account Update Phone Book System Status Phone Settings atcom Call Log 9 DHCP Static IP IP Address Subnet Mask Default Gateway Primary DNS Secondary DNS PPPoE User Name Password Y Submit A Reset Network mode DHCP Static IP and PPPoE 1 DHCP Obtain automatically dynamic 1P from DHCP server 2 Static IP a IP Address set IP address b Subnet Mask set netmask c Default Gateway set gateway d Primary DNS set primary DNS server e Secondary DNS set secondary DNS server 3 PPPoE Connect the LAN port of Rainbow1 with the Ethernet port of modem then fill user name and password of PPPoE which assigned by2. X Delete Ton Administer can upload 2 user define ring The ring file should be wav 8k 8bit u law and no larger than 200 KBytes 4 5 5 Tone Preference Features Tone jes Country Stands Custom e Rin Dial Tone 3500 23 440 23 60 0 1 2 Outside Dial Tone 4200 19 60 0 1 Busy Tone 4800 23 620 0 23 10 5 5 1 2 Reorder Tone 480 23 620 0 23 10 25 25 1 2 Off Hook Warning Tone 480 21 620 0 10 125 125 1 2 Ring Back Tone 440 23 450 0 23 2 4 1 2 MWI Dial Tone 350 23 440 23 2 1 1 1 2 10 0 1 2 Holding Tone 350 23 440 0 23 60 0 1 2 Conference Tone 350 23 20 1 1 1 1 9 7 1 Y Submit A Reset Set the ToneScript for each tone For example MWI Dial Tone 3500 19 4400 19 2 1 1 1 2 10 0 1 2 Frequency1 Frequency2 Cadence Section1 Cadence Section2 3500 19 Frequency1 is 350HZ at 19dBm 4400 19 Frequency2 is 440HZ at 19dBm 2 1 1 1 2 Cadence Section length is 2s 0 1s on 0 1s off with frequencies 1 and 2 10 0 1 2 Cadence Section length is 10s always on means always O means never with frequencies 1 and 2 1 Country stands Select a country standard tone as default Dial Tone The prompting audio to remind user to enter a phone number for dialing 3 Outside Dial Tone The prompting audio to remind user to enter an external phone number versus an internal extension This is triggered by a character encountered in the dial plan 4 Busy Tone The promot
3. alle DD Hold the current call r Redial the last dialed number 2 2 Describe of the LCD Screen Icons y The extension is registered The extension is unregistered There is an incoming call htt STATE LIMITED ee Rainbow1 IP Phone User Manual The call is held Rainbow1 is in speaker mode Rainbow1 is in handset mode Rainbow1 is in headset mode A The call is muted htt OTATTEG LIMITED ee ee atcom Rainbow1 IP Phone User Manual atcom 3 Basic functions and operations 3 1 Answer the calls When there is an incoming call phone will remind user with ringing There are 3 ways to answer the call A Answer by handset Pick up the handset and talk with the caller If you want to hang up just put back the handset When you are talking with the handset and want to switch to speaker mode or headset mode please press key or key then put down the handset B Answer by speaker Press key and talk with callers by built in Micro phone and Speaker If you want to hang up please press key again Switch calling or talking into handset mode by lifting the handset under speaker mode Press key will switch calling or talking into headset mode C Answer by headset Keep your microphone connected with the RJ9 headset jack when there is an incoming call press key and talk with the caller If you want to hang up please press key again Pressing key can change calling or talking into speaker mode and lifting the handset
4. will be displayed on the screen For instance if the default dial plan only supports digits any character or letters input will be rejected e More than one candidate sequences matched Rainbow1 will wait for more digits input e When input timeout occurs Rainbow1 will dial the digits input already e When input character Rainbow1 will dial the input digits immediately Digit Sequence Syntax x Matches any one numeric digit C0 9 Numeric ranges are allowed within For example 389 means 3 or 8 or 9 3 6 means 3 or 4 or 5 or 6 235 8 means 2 or 3 or 5 or 6 or 7 or 8 or Any element can be repeated zero or more times by appending a character For example 01 matches 01 011 0111 01111 011111111 etc lt gt subsequence substitution For example lt 8 1650 gt xxxxxxx would match 85551212 and the first digit 8 will be replaced by 1650 and 16505551212 will be dialed y An outside line dial tone can be generated within a sequence by appending a character between digits Thus the sequence 9 1xxxxxxxxxx sounds an outside line dial tone after the user presses 9 until the 1 is pressed A sequence can be barred rejected by placing a character at the end of the sequence For example 137xxxxxxxx will forbid numb
5. 9 Rainbow1 IP Phone User Manual atcom 2 Wall hung Installation A Put the bottom side of the IP phone upside and press one side joints of wall hung stand bracket into the slot please refer the picture as below h tt OTATTEG LIMITED www atcom cn 10 Rainbow1 IP Phone User Manual atcom B Press the other side joints into the slot according to the direction of the arrow C After install the wall hung stand bracket press one side joints of stand bracket into the slot please refer the picture as below h tt STATE LIMITED www atcom cn 44 A Rainbow1 IP Phone User Manual atcom D Press the other side joints into the slot according to the direction of the arrow E Knock in nails or screws on the wall according to the proportion of the distance between the hanging holes as below Hanging hole F It is the right picture after fixing the stand bracket below h tt PF ArtTrerru LIMITED www atcom cn 42 Rainbow1 IP Phone User Manual G Disassemble the stand bracket Push the spring joint of stand and pull the stand according to the direction of the arrow According to the direction of the arrow h tt STATOR LIMITED www atcom cn 43 Y Rainbow1 IP Phone User Manual atcom 2 Keypad of IP Phone LCD Status Indicator LED Volume Soft Key Navigation Menu VoiceMail OK HP Taa ES gt E Cana TER Se Mute Hold Dial pad HD voice COCA ro 2 1 Describe of the buttons and S
6. Diffserv 2 Voice Qos Quality of service for RTP Diffserv gt Syslog Syslog Enable Syslog Yes o Log Level Error Syslog Server Port 514 1 Enable Syslog Select Yes or No to enable or disable syslog 2 Loglevel None Alert Critical Error Warning Notice Info Debug The debug level is the most detailed 3 Syslog Server Syslog Server address 4 Port Syslog server port defaults to 514 4 3 SIP Setting gt Sip Timer Values Sip Timer Values Sip T1 0 5 Sip T2 4 Sip T4 5 Reg Retry Intvi 3 Sub Retry Intvl 10 1 Sip T1 RFC 3261 Ti value RTT Range O 64 sec defaults to 0 5 Sip T2 RFC 3261 T2 value Maximum retransmit interval for non INVITE requests and INVITE responses Range 0 64 sec defaults to 4 3 Sip T4 RFC 3261 T4 value Maximum duration a message will remain in the network Range O 64 sec defaults to 5 4 Reg Retry Intvl Interval to wait before the phone retries registration again after encountering a failure condition during last registration Range O 65535 defaults to 8 5 Sub Retry Intvl Interval to wait before the phone retries subscriber again after encountering a failure condition during last subscriber Range 0 65535 defaults to 10 h tt STATE LIMITED www atcom cn 26 Rainbow1 IP Phone User Manual atcom gt RTP Parameters RTP Parameters RTP Port Min 16384 RTP Port Max 16482 RTP Packet Size ms 10 1 RTP Port Min Minimum port number for RTP tran
7. PAE i E e A E OEE E A EA E A EEE A A EA E E AN A N I E E A E AT 33 M N O e II Po o E 34 h tt STATE LIMITED www atcom cn gt Rainbow1 IP Phone User Manual atcom DA VE asthe e II cent T TS 35 A BON APO Ue Ue A 35 O NE AE A PE rete EE ses eae naps wee eee ence cate a natin de esis ss Sm N cet EN E A E O A E E 36 AM Manta UD armonia 36 ARSAN ole elre AUTO PRO VISIO tai oia 36 A o ee ee eee te emer me nese eee errr 37 A PRONE BOOK AP RS LS RARAS 37 A CAU LOS roo tisinks 37 5 FAO amp TROUBLE SHOOTIN O sisas 39 SHOW tomare acosta anotar 39 5 2 Upgrade firmware under sale MO ao 39 S3 HOW to Make direct IP iCaluacosiaacinna diia 39 6 TROUBLE SHOOTING siria ici ci AA A RN 40 6 1 The phone cant register success Ulla ad 40 6 2 The phone can tobtain IP IAE Star 40 6 3 Only one part can hear the voice during the Call ccooooocccnnconnnnnnncnnnnnnnnncnnnnnnnnnnnnnnnnonnnnononnnnnnnnnnnonnnnnnnnoncnnnnnnnneos 40 Te ABBREVIATION Sarita o 41 h tt OTATTEG LIMITED www atcom cn 3 Rainbow1 IP Phone User Manual atcom Contact ATCOM Overview of ATCOM ATCOM is the leading VoIP hardware manufacturer in global market We have been keeping innovating with customer s needs oriented working with partners to establish a total solution for SMB VoIP with IP phone IP PBX and Asterisk cards With over 10 years experience of R amp D manufacturing and service in network and VoIP filed mission of creating the biggest va
8. SS After the update is finished the phone will start up with the factory configuration 5 3 How to make direct IP call When hook off pressing speaker or headset key 1 Press soft key Num until it switch to IP 2 Using key to input If user wants to dial 192 168 1 100 then press 192 168 1 100 3 After inputting the IP address press dial key to dial it out h tt STATE LIMITED www atcom cn 39 Rainbow IP Phone User Manual atcom 6 Trouble Shooting 6 1 The phone can t register successfully 1 Check the IP address and if the mode of WAN port is DHCP please make sure the DHCP server Is in service 2 Check the gateway 3 Check the DNS 4 Make sure the information of the account is consistent with which offered by the service supplier Make sure the SIP server is on 6 Check the port of the SIP server whose default value is 5060 6 2 The phone can t obtain IP address Make sure the cable has been connected to the LAN port of the phone Make sure the cable and the switch s port that connected with the cable is available Make sure the DHCP server is on and there are some assignable IP addresses in the address pool 4 Try to change the LAN port mode as Static 6 3 Only one part can hear the voice during the call Make an IP dial up call to make sure the telephone receiver and microphone are normal Enable STUN on web page Set STUN server as stun sipgate com Click submit and wait
9. displayed on the LCD It will show the User ID instead if leave Display Name as blank User ID Username of sip account Authenticate ID Normally is the same as User ID but blank is acceptable a E Password Password of SIP account 5 SIP Server SIP server address support both IP address and domain name 6 SIP Port SIP server port defaults to 5060 7 SIP Redundancy Server SIP redundancy server address 8 Use Outbound Proxy Select Yes or No to enable or disable outbound proxy 9 Outbound Proxy Server Set address of Outbound proxy server All signaling requests will be sent to outbound proxy server firstly h tt STATE LIMITED www atcom cn 28 Rainbow1 IP Phone User Manual atcom 10 11 12 13 14 15 16 17 18 19 20 21 Outbound Proxy Port Outbound proxy server port Register Expires Register expiration time defaults to 300 seconds Subscribe Expires Subscriber expiration time defaults to 3600 seconds Transport Type UDP TCP TLS Defaults to UDP SIP 100Rel Require Select Yes or No to enable or disable 100Rel If enabled 100rel parameters will be added to the SIP request to support PRACK Session Timer Enable Select Yes or No to enable or disable Session Timer Early Update Enable Select Yes or No to enable or disable Early Update Caller ID Display Select Yes or No to enable or disable Caller ID display AutoSubs
10. 42 RFC3515 RFC2976 RFC3428 RFC2327 RFC2782 RFC1889 VV VV VV V TCP IP Transfer Control Protocol Internet Protocol RTP Real time Transport Protocol RTCP RTP Control Protocol DNS Domain Name Server TFTP Trivial File Transfer Protocol HTTP Hypertext Transfer Protocol FTP File Transfer Protocol h tt STATE LIMITED www atcom cn 6 Rainbow IP Phone User Manual atcom 1 7 Compliant and Authenticated Standard gt CE AGCO1180140201E2 AGCO1180140202E2 gt Comply with ROHS in EU gt Comply with ROHS in China CE FE KE RoHS Operation temperature lower than 60 C Storage temperature lower than 60 C Humidity 10 to 90 no dew gt gt gt gt 1 8 Packing List ll Phone Handset Handset Stand Ethernet User pol line bracket Cable a 1pcs 1 5m Note Power adapter Input AC 100 240V 50 60Hz Output 5V 1000mA 1 9 Installation Network Connect LAN port to PC with Ethernet cable or connect Rainbow1 to a switch router which is in the Same network as your PC It uses DHCP mode by default and you can review its current IP address by pressing Y key on idle state To access the web interface you can input the IP address in IE browser E G The IP address of your Rainbow1 is 192 168 1 100 you can input 192 168 1 100 and press enter key on your browser to access its webpage There are two login level User Admin h tt P MATEY LIMITED www atcom cn gt Y Rainbow1 IP Phone User Ma
11. ISP Internet Service Provider a Username set PPPoE user name b Password set PPPoE password Press Submit button after finishing setting and all the settings info will be saved and taken effect after Rainbowl1 reboots 4 2 2 Advance gt Web Server Web Server Enable Web Server Yes o Admin Password User Password HTTP Port 80 Y Enable Web Server Enable or disable web access If choose http PARTER y www atcom cn no you re not able to access 24 Rainbow1 IP Phone User Manual atcom Rainbow1 s webpage v Admin password Set password for admin webpage access Input http ip address index asp in the web browser to access admin s login webpage after setting the admin password then input username admin and password to access the admin s webpage v User password Set password for user webpage access Input http ip address user asp in the web browser to access user s login webpage after setting the user password then input username user and password to access the user s webpage v HTTP port set port for HTTP access defaults to 80 For example Rainbow1 s IP is 192 168 1 223 HTTP port was set as 100 you have to type http 192 168 1 223 100 in web browser to enter Rainbow1 s webpage o 9 VPN VPN VPN Enable No vv VPN Type L2TP Tunnel vw server Address User Name Password VPN Enable Select Yes or No to enable or disable VPN VPN Type Only supp
12. atcom Rainbowl1 IP Phone User Manual Version 1 0 2014 03 27 http ArtTel ru Rainbow1 IP Phone User Manual atcom Content CONTACT ATCOM cosida ias 4 OVERVIEW OF ATCOM ranita datan tai di 4 1 OVERVIEW OF RAINBOW Liria Rc 5 An e Eon UNC o SE E O 5 A AP o A 5 O A e ER Eo PP A 5 a A FP OR 6 1 3 MANAGEMENT ANO MAINTENANCE derrier ienne asii Ea cios tario EA silicio 6 sn T E sane coeeane eeu suasaneods 6 1 7 GOMPU NE AND AUTHENTICATED STANDARD siste vado di EEA dto 7 AAN tan 7 A A o EE A Pe o E E E 7 2 KEYPAD OF IP PON EssaiiriaaRao 14 2 1 DESCRIBE OF THE BUTTONS AND SCREEN ieopascestconasitossacensieabceancesereanansceteceeieoudeneatonsadsanna ones EEEE 14 Zo DESCRIBE Ol DEE LCD oe RECN ICON Satori ore 15 3 BASIC FUNCTIONS ANO OPERATION Sassari iria 17 SL ANSWER EN oirlo tt ooo 17 O e E O EE PI nn AA 17 Ao PP RI 18 O A o e 5 18 o Pr A E T E 18 O TAN a A e yn e E oO ee eee 19 A E A e O EEN o e A naa E E ATT 19 E AP RO An A 19 E E E e o o e o eee aslo en degen saen tegen EA 19 AA o a a o A 19 A e o a E 20 O A A yg a e ER ate 20 SS CREE THE PRONES IA ADO E Saa 21 O A PP e O ES O A tensceruepeaas 21 4 WEB SETTINGS siii AA 23 ESE a E e E oo o A a PP o Oo O O O eae E ET 23 A INE EV ORK A Po RO 23 a ME i I o e L E EEEE EE TEEI T TE EEE EE e ET E PP OO nn E EENE E E 23 A a E T IE 0 E 24 de o II o A epaaeteanetnanmene ree eea 26 A E o o O II A E 28 A o A A E Pig E 31 AREN Ae EE E AE O e Un E A TETA 31 a e
13. aults waiting for 5 seconds The priority of Always Target is highest when Always Target Busy Target and No Answer Target have been set This means all the incoming call will be forwarded to the Always Target ES gt Call Settings Call Settings Do Not disturt No all Waiting Yes X Block Call ID No v Block Anc Call No l Auto Ani Wel No Others E e 1 Do Not Disturb Select Yes or No to enable or disable DND Do Not Disturb When DND enabled all the incoming calls will be rejected At this moment if Always Target or Busy Target h tt STATE LIMITED www atcom cn 33 Rainbow IP Phone User Manual atcom was set all incoming calls will be forwarded to the targets preferentially 2 Call Waiting When Rainbowl is on calling and Call Waiting enabled any new incoming calls will not be rejected but ringback tone can be heard by the remote end if Call Waiting disabled only one conversation will be available even multi accounts have been registered on Rainbowl 3 Block Call ID Select Yes here Caller ID will be blocked Rainbow1 will call others as anonymous 4 Block Anc Call Select Yes here all anonymous call will be blocked Rainbow1 will reject all anonymous callers 5 Auto Answer Select Yes here Rainbowl1 will answer all incoming calls by speaker automatically 6 Send Key Define the Send key as key or Key Press Key or Key follow those phone numbe
14. creen Soft Keys Press to select a function which displayed at the softkey zone of screen Display all optional functions at the last line of LCD screen Status Indicator Indicates the phone s status LED If the phone is being started the LED is on If the phone is standby the LED is off If there is income calling the LED will blink at 120ms on 120ms off If there is a new message the LED will blink at 600ms on 600ms off LCD Screen All information such as date time phone number incoming caller s ID if available line call status extension numbers and the soft key features are displayed on it h tt O NATTE YU LIMITED www atcom cn 14 Rainbow1 IP Phone User Manual atcom Dial pad Entering numbers or characters Navigation keys Allows users to navigate left right up down Press x can enter Directory Press can enter History Confirm users operation and show status when Rainbowl is idle Cancel users operation Enter menu settings Adjust the volume speaker handset headset ring Volume level will be displayed on LCD when pressing volume key imi q Pick up and hung up under the speaker mode Mute the mic in a conversation by pressing the Mute button this prevents the person on the active call from hearing what you or someone else in the room is saying To un mute press the Mute button again Pick up and hung up under headset mode RH Check the Voicemail status
15. cribeMWIEnable Select Yes or No to enable or disable SubscribeMWI Server List Choose the server type DNS Mode Choose the DNS mode BLF List URI Set BLF list URI when Rainbow1 cooperates with Broadworks Broadsoft gt Codec Configuration Codec Configuration G711A Yes y G711U Yes AVI Yes G722 Yes x G7 Yes y G729ab Yes iLBC Yes x G726 16 Yes x 6726 24 Yes 5 Yes x 26 40 Yes Lin16 Yes x refer Codec G711u User Prefer Codec Only No DTMF Tx Method RFC2833 y 1 Prefer Codec Select a preferred codec for all calls Defaults to G711u Conversation will be set up by the prefer codec preferentially if this codec also supported by the remote end However the actual codec used in a call still depends on the outcome of the codec negotiation protocol 2 User Prefer Codec Only Only use the preferred codec for all calls The call will fail if this codec not supported by the remote end 3 DTMF Tx Method Select the method to transmit DTMF signals to the remote end Inband RFC2833 SIP INFO Defaults to RFC2833 gt Call Feature Setting h tt OTATTEG LIMITED www atcom cn 29 Rainbow1 IP Phone User Manual atcom Call Feature Settings Message Waiting Yes y Voice Mail Number Pickup Service Code 8 UDP Keep Alive Enable No y UDP Keep Alive Intv 15 Default Ring 2 SRTP No x 1 Message Waiting Select Yes or No to enable or disab
16. d lt gt Set Local Time HH imm ss Daylight Saving Time Daylight Saving Time No Daylight Saving Time Rule NTP Network time protocol NTP Server Set NTP server address IP address or domain name are both acceptable Time Zone Choose your own time zone Daylight Saving Time Select Yes or No to enable or disable Daylight saving time Daylight Saving Time Rule This parameter is a rule with three fields each field is separated by semicolon as show below Start lt start time gt end lt end time gt save lt save time gt oe oE lt start time gt and lt end time gt specify the start and end date of daylight saving time month date week and lt save time gt is the amount of hour min sec to add to the current time during daylight saving period The lt save time gt value can be preceded by a negative sign if subtraction is desired instead of addition If lt weekday gt is 0 it means the date to start or end daylight saving is at exactly the given date In that case the lt day gt value must not be negative If lt weekday gt is not zero then the daylight saving starts or ends on the lt weekday gt on or after the given date if lt day gt is positive or on or before the given date if lt day gt is negative If lt day gt is 1 it means the lt weekday gt on or before the end of the month in other words the last occurrence of lt weekday gt in that month Optional values inside are assumed t
17. ecords If there is no record the LCD display will be indicated List is Empty 3 12 Default Password Password is needed to access menu and web h tt STATE LIMITED www atcom cn 20 Rainbow IP Phone User Manual atcom The default password for accessing menu is 123 There are 2 modes to access web User mode and Admin mode All the parameters can be visible at Admin mode while part of them can be visible at User mode gt User Mode Username user no default Password gt Admin Mode Username admin no default Password 3 13 Check the Phone s IP address ress Y key then the status of the phone will be displayed on the screen and you will see the current IP address of the phone 3 14 Dial Plan Dial plan defines the rule of dial The syntax of dial plan for Rainbowl1 is closely similar as the corresponding syntax specified by MGCP and MEGACO Dial plan is stipulated by the below configurable parameters e Interdigit Long Timer refer to Interdigit long timer for more detail description e Interdigit Short Timer refer to Interdigit short timer for more detail description e Dial Plan Dial plan contains a series of digit sequences separated by the character The collection of sequences is enclosed in parentheses and Y Default xx xxxXxXXXXXXXXX When user dials a series of digits Rainbow1 will response in below way e No candidate sequences matched the number will be rejected and call ended
18. ers which have 11 digits and start by 137 to be dialed 7 pa h tt STATE LIMITED www atcom cn 9 Rainbow1 IP Phone User Manual atcom Example XXXXXXxX xxxx 9 1xxxxxxxxxx 00xxx contains 4 subsequences 1 2 3 Allow to dial numbers with 7 digits Allow to dial numbers with 4 digits and start by or Allow to play an outside line dial tone after pressing 9 and dial numbers with 11 digits and start by 1 Forbid to dial numbers with 5 digits and start by 00 h tt OTATTEG LIMITED www atcom cn 29 Y Rainbow1 IP Phone User Manual atcom 4 Web settings Input the IP address in the web browser and press Enter key to access Rainbow1 s user webpage Click admin which is on the right top corner to enter administrator webpage _ _ A atcom System Status Network Account Phone Settings Update Phone Book Call Log System Status Product Information Product Name Rainbow Protocol SIP 4 1 System status System Status Network Account Phone Settings Update Phone Book System Status Product Information Product Name Rainbow1 Protocol SIP Software Version 1 3 0 Hardware Version Mac Address 80 82 87 01 86 48 Serial Number R1X140100050 Network Information Type DHCP Current IP 172 16 0 131 Current Netmask 255 255 255 0 Current Gateway 172 16 0 1 Primary DNS 202 96 134 133 Secondary DNS 202 96 128 86 Host Name Domain VPN State Disable VPN IP
19. for the phone to restart aS YS Try to make calls again h tt OTATTEG LIMITED www atcom cn 40 Rainbow1 IP Phone User Manual atcom 7 Abbreviations DND Do Not Disturb CFWD Call Forward Bxfer Blind Transfer Conf Conference Num Number DelChr Delete Char Y N Yes No SIP Session Initiate Protocol RTP Real time Transport Protocol SDP Session Description Protocol VPN Virtual Private Network VLAN Virtual Local Area Network QoS Quality of Service Syslog System log UDP User Data Protocol TCP Transmission Control Protocol TLS Transport Layer Security Protocol BLF Busy Lamp Field DNS Domain Name System SRTP Secure Real time Transport Protocol NTP Network Time Protocol VAD Voice Activity Detection CNG Comfort Noise Generator htt OTATTEG LIMITED ee ee
20. hang up Put back the handset at handset mode the current calling will be hung up 2 Speaker hang up Press key at speaker model the current calling will be hung up 3 Headset Hang up Press key at headset model the current calling will be hung up 4 Hang up one line call Press the hook to hang up the current calling when 2 calls happened simultaneously h tt STATE LIMITED www atcom cn 18 Rainbow IP Phone User Manual atcom 3 6 Call Transfer 1 Attended call transfer The attended transfer allows user to call a third party before transferring the calling While on calling press the Transfer soft key to hold the current call and phone the third party Then dial the target number you want to transfer to on the activated line and press Send soft key to call that number After the target party answers the call press Transfer soft key again to complete the transfer 2 Blind call transfer The blind transfer allows user to transfer a call without speaking to the third party On the user side the call will be ended as soon as the target phone number is dialed Operating steps Press More soft key to get more option then press Bxfer soft key input the transfer target number and press Send soft key 3 7 Voicemail Rainbowl1 has a Cm key for entering voicemail box Press Cm key to enter the menu to configure voicemail number if never configure it previously Otherwise the voicemail number will be ca
21. imum 100 records http AAA reo www atcom cn 20 02 11 40 20 02 11 40 20 02 11 39 20 02 11 40 20 02 11 40 20 02 11 39 atcom 38 Rainbow1 IP Phone User Manual atcom 5 FAQ amp Trouble Shooting Frequently Asked Questions 5 1 How to make a factory reset There are three ways to make a factory reset 1 Factory reset from keyboard steps are a Press and input password 123 b Find and select 12 Factory Reset c Press OK key then the phone will be restarted automatically and factory reset 2 Factory reset through web please refer to Reset amp Reboot 3 Factory reset during rebooting steps are a Press and key immediately after plugging in the power adapter b Wait for about 5 seconds Rainbow1 will be reset to factory default setting after rebooted 5 2 Upgrade firmware under safe mode If the phone could not start up normally please upgrade firmware under safe mode Steps are 1 Build a TFTP server and set its IP address as 192 168 1 200 2 Copy the firmware to the root directory of the TFTP server and modify the file name as Rainbow1 FW 3 Make sure the TFTP server and the phone are connecting with the same switch and reachable to each other Keep pressing key and start up the phone until the LCD displays Upgrading The phone will download the firmware from the TFTP server After the download is done the phone will upgrade automatically eS
22. in16 16 iLBC gt Echo Cancellation gt SIP Domain name Authentication gt DTMF Cinband RFC2833 info gt Call transfer Call forward 3 way conference Call hold Call back gt DND Do Not Disturb Auto answer Blacklists Block Call ID Block Anonymous call Dial plan IP call gt Phone book with 100 white records and 50 black records 100 answered calls 100 missed calls 100 dialed calls VV VV WV Update via HTTP FTP TFTP PNP Syslog SNTP WEB access with different login level Multi language English Chinese Farsi French German Hebrew Italian Portuguese Russian Spanish Turkish gt gt Soft button soft button 3 Redundancy SIP server 1 4 Network VV VV VV WV LAN PC Support bridge mode Support PPPoE ADSL cable modem used for Internet connecting Support VLAN DATA VLAN and VOICE VLAN Support L2TP VPN LAN support Primary and Secondary DNS LAN support DHCP Client Support QoS 1 5 Management and Maintenance VV VV V WV Support safe mode and firmware updating under safe mode Support different level user management Configuration via web keyboard Support multi language Auto provision Firmware and configuration file Support system log and call log 1 6 Protocol gt gt gt gt IEEE 802 3 802 3 u 10 Base T 100Base TX PPPoE PPP over Ethernet DHCP Dynamic Host Configuration Protocol SIP RFC3261 RFC3262 RFC3263 RFC3264 RFC3265 RFC2543 RFC3489 RFC38
23. ing audio when a 486 RSC is received for an outbound call 5 Reorder Tone The promoting audio when an outbound call failed or after the remote end hangs up an established call 6 Off Hook Warning Tone The promoting audio when user does not put the handset on the cradle properly 7 Ring Back Tone The promoting audio when the remote end is ringing 8 MWI Dial Tone The promoting audio when an unread voicemails existed h tt P MATEY LIMITED www atcom cn 35 Rainbow1 IP Phone User Manual atcom 9 Holding Tone Indicate the local end that the current calling is hold by the remote end 10 Conference Tone The promoting audio to all parties when a 3 way conference is in progress 4 6 Update 4 6 1 Manual Update Manual Update Bootloader Version 2 3 Auto Provision ves Firmware Version 1 3 0 Reset amp Reboot Hardware Version Boot Loader Choose File No file chosen la Upgrade Firmware Choose File No file chosen al Upgrade Kernel Choose File No file e a Upgrade Configuration Choose File N chose la Upgrade EJ Download Phone Book Choose File No file c A Upgrade E Download 1 Boot Loader Download Boot file from ATCOM s webpage then select the file from your PC to upgrade 2 Firmware Download firmware from ATCOM s webpage then select firmware from your PC to upgrade 3 Kernel Download kernel from ATCOM s webpage then select kernel from your PC to upgrade 4 Configuration Up
24. le indication of new voicemail existed 2 Voice Mail Number Set voicemail number 3 Pickup Service Code Set Pickup Service Code 4 UDP Keep Alive Enable Select Yes or No to enable or disable UDP keep alive If enabled Rainbow1 sends UDP packets periodically to keep the server port alive 5 UDP Keep Alive Intvl Set interval to send UDP packets 6 Default Ring Set default ring tone 7 SRTP Select Yes or No to enable or disable SRTP Secure Real Time Control Protocol This feature will be available only when the server supports SRTP gt Dial Plan Dial Plan Vial Plan XK XXX KKK Dial Plan Configure dial rule for SIP account please refer to dial plan h tt OTATTEG LIMITED www atcom cn 30 Rainbow1 IP Phone User Manual atcom 4 5 Phone Setting 4 5 1 Preference Language Language English Output Volume 1 8 Handset Volume 5 SpeakerPhone Volume H Headset Volume 5 o Ring Volume 5 v Input Gain Handset Gain 0 a SpeakerPhone Mic Gain 0 Headset Gain 0 o LCD Backlight Level 7 v Backlight Time Seconds 10 Contrast 7 Keypad Password Control Timer Values Seconds co interdigit Long Timer 20 Interdigit Short Timer Reorder Delay 3 Reorder Time 5 gt Language Support customizable multi language gt Output Volume 1 8 Handset Volume Specify handset volume grade SpeakerPhone Volume Specify speaker volume grade Headset Volume Specify headset v
25. lled after press it If you want to modify it after configured it please go to the Account webpage to modify the voicemail number 3 8 Mute calls g The input audio will be not transmitted to peer phone after pressing key and the phone will be muted even switched among different modes of speaker handset and headset To un mute g just press key again 3 9 Call Hold The current calling will be hold by pressing soft key Hold or Cw key And the held call will be resumed after pressing soft key Resume or Cw key or the corresponding line key Even on 3 way conference calling the 3 way conference calling will be held after pressing Hold key and be resumed to 3 way conference after pressing Hold Key again Remember the conversation is still on hold without being ended even if hung up under the status of hold 3 10 3 Way Conference Call To initiate a conference call Press More soft key on calling to get more options then press Conf soft key to start a conference call Enter the phone number of the third party and press Send soft key to send it out 1 After the third party answers the call pressing Conf key again to establish the 3 way conference 2 3 way conference initiator can press Exit soft key to quit from the conference and leave the other two parties still in the conversation 3 If the initiator hangs up the call or press the End Conf soft key the conference will be e
26. load and download config xml file 5 Phone Book Upload and download phonebook xml file 4 6 2 Update Auto Provision Manual Update SADETE NORA Provision Enable No Resync Random Delay 0 Profile Rule right format like tftp 192 168 1 121 config xml Firmware Upgrade Upgrade Enable No x Error Retry Delay 0 Upgrade Rule right format like tftp 192 168 1 121 FirmwareName FW y Submit A Reset Configuration Profile 1 Provision Enable Select Yes or No to enable or disable auto provision 2 Resync Random Delay Set a random delay to upgrade configuration files 3 Profile Rule FTP TFTP HTTP protocol supported Firmware Upgrade 1 Update Enable Select Yes or No to enable or disable firmware update 2 Error Retry Delay Set interval to retry update after encountering update failed h tt P MATEY LIMITED www atcom cn 36 Rainbow1 IP Phone User Manual atcom 3 Upgrade Rule The same as Profile Rule the suffix of the firmware name should be fw or FW and the firmware name includes blank character or Chinese characters are not permitted 4 6 3 Reset amp Reboot Manual Update Reboot System Now Auto Provision A Reboot Reset amp Reboot Warning Reboot system will terminate all active calls Reset to Factory Setting A Reset Warning A factory Reset will erase all configuration data on the system Please do not power off the system Any power interruption during this time co
27. lue for IP terminals we commit ourselves in supplying the competitive IP phone and other terminals for IP PBX softswitch IMS NGN providers and carriers supplying the competitive total VoIP solution for SMB market We keep improving the customer s experience and creating the bigger value with our reliable products Until now our VoIP products have been available in 100 countries and used by millions of end users Contact Sales Address Area C A2F Block 3 Huangguan Technology Park 21 Tairan eer Son Cregorgmio rotos Senuhen China E mail sales atcomemail com Contact Technical Support 86 755 83018618 8008 E mail Support atcomemail com Website Address http www atcom cn Download Center http www atcom cn download html h tt OTATTEG LIMITED www atcom cn Y Rainbow1 IP Phone User Manual atcom 1 Overview of Rainbow 1 Ho Voice Rainbowl Tye _ POE Poweradapter Yes TEER 1 1 Interfaces gt Power input DC 5V 1000mA or POE LAN RJ45 port PC RJ45 port Headset jack 1 RJ9 port Handset jack 1 RJ9 port VV vv 1 2 Hardware gt LCD 132x52 FLASH 16M RAM 16M CPU 262MHz Dual Core LED indicator 1 Status Light VV vv 1 3 Software Sip 2 0 RFC3261 and other related SIP RFCs 1 SIP lines STUN Jitter Buffer VAD CNG VV vv htt P MATEY LIMITED Cmos Rainbow1 IP Phone User Manual atcom gt G 711A u G722 G 723 G 726 16 G 726 24 G 726 32 G 726 40 G 729 L
28. me used in SDP defaults to PCMU 10 AVT Codec Name AVT codec name used in SDP defaults to telephone event 11 G722 Codec Name G722 codec name used in SDP defaults to G722 12 G723 Codec Name G723 codec name used in SDP defaults to G723 13 G723 Mode G723 codec rate which can be 6 3kBit s 5 3kBit s defaults to 5 3kBit s h tt STATE LIMITED www atcom cn 97 Rainbow 1 IP Phone User Manual atcom 14 G726 Codec Name G726 codec name used in SDP defaults to G726 15 G729ab Codec Name G729ab codec name used in SDP defaults to G729 16 LBC Codec Name iLBC codec name used in SDP defaults to iLBC gt NAT Support Parameters NAT Support Parameters Enable Stun No iy Stun Server 1 Enable Stun Select Yes or No to enable or disable using stun to discover NAT mapping 2 Stun Server Set stun server which can be IP address or domain name 4 4 Account Rainbow1 has 1 line which is enabled to register by default SIP Display Name UserID Authenticate ID Password SIP Server SIP Port 5060 SIP Redundancy Server Use Outbound Proxy No Outbound Proxy Server Outbound Proxy Port 5060 Register Expires 300 Subscribe Expires 3600 Transport Type UDP SIP 100Rel Require No Session Timer Enable No Early Update Enable No Caller ID Display No o AutoSubscribeMWiEnable No Server List Common 7 Dns Mode A Record BLF List URI 1 Display Name This name will be
29. nded and the calling between the other two parties will be hung up h tt STATE LIMITED www atcom cn 19 Rainbow IP Phone User Manual atcom 3 11 Call History Rainbowl1 supports 100 missed calls list 100 incoming calls list and 100 dialed calls list When the storage is full the old record will be erased by the new one Press History soft key or g key when Rainbowl is standby all the incoming gt outgoing lt and missed calls will be listed There is other ways to check them A Missed call 1 Press 2 Press J key and Mo key to select Call History then press Select soft key key and y key to select Missed Calls then press Select soft key 3 Press 4 Press key and key to browse the missed call record If there is no record the LCD display will be indicated List is Empty B Answered call 1 Press 2 Press om key and 3 Press key and a key to choose Answered Calls and then press Select soft key 4 Press 4 key and key to browse the answered call records If there is no record the LCD display will be indicated List is Empty key to choose Call History and then press Select soft key C Dialed call 1 Press 2 Press O key and f key to select Call History and then press Select soft key 3 Press key and key to select Dialed Calls and then press OK soft key 4 Press 4 key and x key to browse the dialed call r
30. nual atcom atcom System Status Network Account Phone Settings Update Phone Book Call Log System Status Product Information Product Name Rainbow1 Protocol SIP Software Version 1 4 0 Hardware Version Mac Address 30 82 87 01 86 78 Serial Number R1X140100038 No password is set for those two accounts with factory settings You can click admin button on the right corner of the webpage to switch from the user to admin mode To set the password for user and admin login you can firstly login as admin and enter the Network gt Advance page as following user System Status Network SIP Settings Account Phone Settings Update Phone Book Call Log Basic Enable Web Server Yes Admin Password User Password HTTP Port 80 Installation instruction 1 Desktop installation A Put the bottom side of the IP phone upside and press one side joints of stand bracket into the slot please refer the picture as below h tt P MATEY LIMITED www atcom cn 8 Rainbow1 IP Phone User Manual atcom B Press the other side joints into the slot according to the direction of the arrow C It is the right picture after fixing the stand bracket below Mr as DY gt i D Disassemble the stand bracket Push the spring joint of stand and pull the stand according to the direction of the arrow When the joints are pulled out of the slot you can take off the stand bracket h tt OTATTEG LIMITED www atcom cn
31. o be O if they are not specified Midnight means 0 0 0 of the given date E G start 4 1 7 8 00 00 end 10 1 7 9 00 00 save 1Start time is 1st April Sunday 8 00 00 am End time is 1st October Sunday 9 00 00 am The display time will be one hour early than the standard time h tt STATE LIMITED www atcom cn 39 Rainbow1 IP Phone User Manual atcom Manual 1 Set Local Date YYYY mm dd manually set local date or click PA to choose local date Format year month day A 2 Set Local Time HH mm ss manually set local time or click Y to adjust local time Format hour minute second e g 12 00 00 4 5 2 Features gt Speed Dial Speed Dial Speed Dial 2 Speed Dial 3 Speed Dial 4 Speed Dial 5 Speed Dial 6 Speed Dial 7 Speed Dial 8 Speed Dial 9 Set speed dial for 2 9 digit key For example set Speed Dial 2 123456789 then if you press 2 the phone number 123456789 will be dialed immediately The other digit keys 3 4 5 9 also can be set as speed dial gt Call Forward Call Forward Always Target Busy Target No Answer After Ring Time Seconds 5 Always Target Every incoming call will be forwarded to this target Busy Target The incoming call will be forwarded to this target when Rainbowl1 is busy No Answer The incoming call will be forwarded to this target when there is no answer After Ring Time Seconds After this time out the incoming call will be forwarded to this target if no answer Def
32. olume grade Ring Volume Specify ring tone volume grade P WW gt Input Gain 1 Handset Gain Specify handset gain the bigger the gain the louder the other party heard 2 SpeakerPhone Mic Volume Specify speaker gain the bigger the gain the louder the other party heard 3 Headset Volume Specify headset gain the bigger the gain the louder the other party heard gt LCD 1 Backlight Level select the backlight level 2 Backlight Time Seconds select the backlight time 3 Contrast select the contrast level 4 Keypad Password set keypad access password gt Control Timer Values Seconds h tt STATE LIMITED www atcom cn 31 Rainbow IP Phone User Manual atcom 1 Interdigit Long Timer If the numbers or characters input have not finished and do not full matched the dial plan it will be not dialed out automatically until time out Range O 64 sec 2 Interdigit Short Timer If the numbers or characters input are full matched the dial plan it will be dialed out automatically until time out Range O 64 sec 3 Reorder Delay It means the delay between the remote end hangs up and reorder tone is played O means the reorder tone will be played immediately Range O 60 sec 4 Reorder Time Set the duration about how long the page of Calling end displayed gt Date And Time Date And Time NTP NTP Server pool_ntp org Time Zone GMT 08 00 Beijing Chongqing Hong Kong Urumqi Manual Set Local Date YYYY lmmid
33. ort L2TP VPN Server address VPN server address Username VPN account s username Password VPN account s password MA AA After apply the phone will be reboot The VPN IP address will be shown on the System Status webpage VLAN VLAN You should receive the tagging values of a virtual LAN from your provider Wrong settings will require factory reset VLAN Enable No Voice VLAN Identifier 1 4094 1 Voice VLAN Priority 0 Data VLAN Identifier 1 4094 1 Data VLAN Priority 0 1 VLAN Enable Select Yes or No to enable or disable VLAN 2 Voice VLAN Identifier 1 4094 Assign VLAN ID for voice stream range from 1 to 4094 3 Voice VLAN Priority range from O to 7 7 is the highest priority 4 Data VLAN Identifier 1 4094 Assign VLAN ID for data stream range from 1 to 4094 5 Data VLAN Priority range from O to 7 7 is the highest priority gt Port Link h tt STATE LIMITED www atcom cn 95 Rainbow1 IP Phone User Manual atcom Port Link LAN Port Link Auto negotiate iy PC Port Link Auto negotiate Choose the network type and port link of LAN PC 1 LAN Port Link Auto negotiate full duplex 10Mbps full duplex 100Mbps half duplex 10Mbps half duplex 100Mbps 2 PC Port Link Auto negotiate full duplex 10Mbps full duplex 100Mbps half duplex 10Mbps half duplex 100Mbps gt Qos Qos SIP Qos 0 63 0 Voice Qos 0 63 0 QoS Quality of service 1 SIP Qos Quality of service for SIP
34. r you want to dial then number will be dialed out immediately 4 5 3 Voice Preference Features Echo Cancellation Ring Jitter Buffer Tone Type Fixed o Normal Delay 120 Y Submit Reset Echo Cancellation 1 VAD Select Yes or No to enable or disable VAD Voice Active Detection If enable RTP packets will not be sent when Rainbow1 is mute 2 CNG Select Yes or No to enable or disable CNG Comfort Noise Generator If enable comfortable noise will be sent to the remote end to let it perceive the conversation is still active when Rainbow1 is mute Jitter Buffer Rainbow1 is able to buffer incoming voice packets to minimize out of order packet arrival This process is known as jitter buffer 1 Type Choose type of jitter buffer When choose Fixed the size of jitter buffer is fixed When choose Adaptive the size of jitter buffer is the sum of Minimum Delay and the size of RTP packets 2 Min Delay The minimum delay of the jitter buffer Max Delay The maximum delay of the jitter buffer 4 Normal Delay This is used to set fixed jitter buffer which should be between Min Delay and Max Delay UJ h tt OTATTEG LIMITED www atcom cn 34 Rainbow1 IP Phone User Manual atcom 4 5 4 Ring Preference Notes Ring tone must be wav file 8k sampling rate 8 Bit u law compression File size should 200Kbytes Features Upload Ring Tone MHEXIE He FE We fal Upload OIC Ring Tone Type User Define 1 x
35. smission and reception Range 1 65535 defaults to 16384 2 RTP Port Max Maximum port number for RTP transmission and reception lt RTP Port Max gt should be at least 2 larger than lt RTP port Min gt Range 1 65535 defaults to 16482 3 RTP Packet Size ms Packet size in milliseconds which can be 10ms 20ms 30ms 40ms 60ms gt SDP Payload Types SDP Payload Types AVT Dynamic Payload 101 G729ab Dynamic Payload 18 G726 Dynamic Payload 108 G726 Mode 32 kBit s gt iLBC Dynamic Payload 98 ILBC Mode 13 3 kBit s Lin16 Dynamic Payload 107 Lini6 Codec Name L16 G711a Codec Name PCMA G711u Codec Name PCMU AVT Codec Name telephone event G722 Codec Name G722 G723 Codec Name G723 G723 Mode 6 3 kBit s x G726 Codec Name G726 G729ab Codec Name G729 iLBC Codec Name iLBC 1 AVT Dynamic Payload RFC2833 payload type Defaults to 101 G729b Dynamic Payload G729b dynamic payload type Defaults to 18 G726 Dynamic Payload G726 dynamic payload type Defaults to 108 y p G726 Mode G726 codec rate which can be 16 kBit s 24 kBit s 32 kBit s 40 kBit s Defaults to 32kBit s iLBC Dynamic Payload iLBC dynamic payload type Defaults to 98 iLBC Mode iLBC codec rate which can be 13 3kBit s 15 2kBit s Defaults to 13 3kBit s Linl16 Dynamic Payload Lin16 dynamic payload type defaults to 102 G711a Codec Name G711a codec name used in SDP defaults to PCMA O S E SS G711u Codec Name G711u codec na
36. switches to handset mode 3 2 Make Call A Use the handset Pickup the handset and input a phone number Press soft key Send to dial the number When you hear the tones of du du and the phone number your dialed is being displayed on the LCD the phone at the side of being called should be ringing If the called party answers this calling the call is established and the calling timer is started immediately B Use the speaker Press key and input a phone number Press soft key Send to dial the number When caller hear the tones of du du and the phone number your dialed is being displayed on the LCD the phone at the side of being called should be ringing If the called party answers this calling the call is established and the calling timer is started immediately C Use the headset Press Key and input a phone number Press soft key Send to dial the number When caller hear the tones of du du and the phone number your dialed is being displayed on the h tt STATE LIMITED www atcom cn T Rainbow IP Phone User Manual atcom LCD the phone at the side of being called should be ringing If the called party answers this calling the call is established and the calling timer is started immediately D Dial from phone book 1 Press key and input the keypad password 123 to enter the menu and choose Directory option Press Select soft key and then find the contact person by navigation keys When the cer
37. tain contact person is highlighted press Dial or just pick up the handset to call this number 2 Pick up the handset press Directory soft key then select the contact person and press Dial soft key 3 Pick up the handset press C and enter Directory then select the contact person and press Dial soft key E Dial from call history 1 Press key and input the keypad password 123 to enter the menu and choose History option then enter sub directory Dialed Calls Received Calls or Missed Calls to select one of call history entry and press Dial soft key or pick up handset to call this number 2 Pickup the handset press History soft key then select one of call history entry and press Dial soft key to call this number 3 Pickup the handset press 4 and enter Call History then select one of call history entry and press Dial soft key to call this number 3 3 Pre dial It s a method to dial a phone number immediacy at standby mode A Dial up the phone number at standby mode B Press soft key Dial to send out the number 3 4 Multiple line dial up Rainbow1 supports up to 2 concurrent calls If there is a new incoming call when you re talking on Rainbow1 the new incoming call will be displayed on LCD and status indicator LED will be fast blinking User can press soft key Hold then press Answer to receive the new incoming call 3 5 Hang up the phone 1 Handset
38. uld cause damage to the system 1 Reboot Reboot will terminate all active calls and restart the phone in a several seconds 2 Reset Click the Reset button will set Rainbow1 to factory default please backup the config xml phonebook xml and attendant_keypad xml before reset 4 7 Phone Book Phone Book New Contact Delete All 1 Directory voicemail 6750 Delete 2 Directory salvator 9527 Delete New Contact Delete All Y Submit A Reset 1 New Contact Add a new phonebook record 2 Delete All Delete all the phonebook records 3 Mode Directory or Blacklist All calls from Blacklist will be rejected 4 Name Specify a name for each phone number This name will be displayed on LCD when call to this number or call from this number 5 Number Phone number 6 Submit Submit to apply the change 7 Reset Cancel the inputting 8 Delete Delete this record Notice The maximum of records in the phone book is 100 4 8 Call Log Received Delete All Missed 4 5039 5039 20 02 11 40 2 5032 5032 20 02 11 39 3 5069 5069 20 02 11 39 h tt P MATEY LIMITED www atcom cn 37 Rainbow1 IP Phone User Manual Dialed Missed t 5039 Ze IP Call 3 5069 Dialed Received Delete All 5 5039 2 IP Call E 5069 5039 172 16 0 116 5069 5039 172 16 0 116 5069 1 Redial Record of dialed list maximum 100 records 2 Received Record of received list maximum 100 records 3 Missed Record of Missed list max
Download Pdf Manuals
Related Search