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Owner`s Manual - Travis Industries Dealer Services Login Page

1. 25001228 NUT ACOPN HEX 8 32 BLK 250 01422 VALVE PROFLAME MANUAL HI LO 250 00044 OUTER JACKET ASSY COMPLETE 250 01423 VALVE SPLIT FLOW w NPT CONN 250 00679 PANELINSULATION GAS 250 01424 PILOT ASS Y TOP CONVERTIBLE 250 00064 PIN ROLL 5 32 dia x 3 4 amp 250 01425 WIREHRNS SITIPIMANUAL 250 00705 PIPE ADAPTER 3 8 FLARE x3 8M 250 01498 STOVE PACK 864 TRV IP 2009 1 250 00715 PIPE COVER PLATE 864 TRV 250 01499 MANUAL 864 TRV IPI OPERATION 250 00675 PIPECOVERPLATEHOLE 250 01500 MANUAL 864 TRV IPI INSTAL 250 00714 PIPE INTAKE PLATE COVER 250 01395 ACCENT LIGHT LAMP ASSY 864 564 221 23072 PRES RELIEF DOOR LFT 1 864 250 01011 BACK LOG SUPPORT 864 TRV 22128077 PRES RELIEF DOOR RGHT 1 864 226 41040 BASE LIP S ASS Y 864 TRV 99300668 REMOTE HRNS PLUG 3 LOOP 250 00031_ BLOWER ASSY LEFT 864 TRV 250 01051 RESTRICTOR PLATE EXHAUST _250 00032 BLOWER ASSY RIGHT 864 TRV 250 00670 RHEOSTATPLATE 250 00088 BLOWER BOX ASS Y PHD 250 00936 RHEOSTAT HW PACK RECTANGLE 250 00689 BLOWER CONTROL PANEL 250 00803 RHEOSTAT SQUARE W OFF __250 01132 BOXCOVERPLATE PHD 250 00005 ROTARY DIMMER D 600R 250 00750 BRICK RE
2. y Travis Industries 4090227 100 01219 000 Optional Equipment 31 Travis Industries 4090227 100 01219 000 Index Accent Light Replacement ccccccssseeceeeseeeeeseeeseaeees 12 ACCEDCEION Coreen nee een cr nest 8 Adjusting the Flame Height 8 Adjusting the Optional Blower Speed 9 Battery Replacement cccsecccccseeeeceeeeeeeeeeeeeseeeeeeeeeeeeeas 11 Before You Begin 6 COMTO G ODIIEOT oni sas cece nn une 7 Continuous Pilot GreenSmart Pilot Switch 9 Face Installation and Removal ssssuusl 14 wizlllU izi PDC METRI DTE 3 Glass ClO GANG unite aspe ne rte sretate 24 Glass Frame Removal and Installation 15 Grill Installation and REMOVAL eeeesssseee 13 Heating Specifications ccccccccccssseceeeceeeeeeeeseeeeeeeeeaeeeeees 3 Important Informatio N eee eee mee 2 luo C e E 32 Installation Warnings 2 Ta gore 6 ei o ERR EL 2 LOCATION OP CODIITOIS xia eee euo e eani tpa a in 6 Log SEE MSA ANON nisse tane sn 17 Maintaining Your Fireplace s Appearance 11 Normal Operating Odors seeeeeeeeseeeeeeees 10 Normal Operating Sounds 10 Optional Equipment List 30 Optional Screen
3. document does not apply to the chimney components or other Non Travis accessories used in conjunction with the installation of this product If in doubt as to the extent of this warranty contact your authorized TRAVIS retailer before installation 5 Travis Industries will not be responsible for inadequate performance caused by environmental conditions such as nearby trees buildings roof tops wind hills or mountains or negative pressure or other influences from mechanical systems such as furnaces fans clothes dryers etc This Warranty is void if The unit has been operated in atmospheres contaminated by chlorine fluorine or other damaging chemicals The unit is subject to submersion in water or prolonged periods of dampness or condensation Any damage to the unit combustion chamber heat exchanger or other components due to water or weather damage which is the result of but not limited to improper chimney venting installation Exclusions to this 7 Year Warranty include injury loss of use damage failure to function due to accident negligence misuse improper installation alteration or adjustment of the manufacturer s settings of components lack of proper and regular maintenance damage incurred while the appliance is in transit alteration or act of God 8 This 7 Year warranty excludes damage caused by normal wear and tear such as paint discoloration or chipping worn or torn gasketing corroded or cracked logs embers etc Also
4. fireplace even temporarily An optional thermostat may start the fireplace causing a combustible item to ignite e If the fireplace turns on and off frequently while using the thermostat you may want to adjust the flame height down until it produces just enough heat needed Comfort Control The rear portion of the burner may be shut off to lower the heat output and flame size from the burner this is called the comfort control Use the comfort control switch to adjust this as desired COMFORT CONTROL Travis Industries 4090227 100 01219 000 8 Operation Adjusting the Flame Height This fireplace has an adjustable flame to tailor the look and heat output to your specific needs It is adjusted by turning the flame adjust knob FLAME ADJUST Accent Light This fireplace has a built in accent light that may be turned on and off and dimmed to your preference Turn the knob to achieve the desired light output ACCENT LIGHT OFF LOW HIGH Travis Industries 4090227 100 01219 000 Adjusting the Optional Blower Speed The blower helps transfer heat from the heater into the room It will not turn on until the heater is up to temperature approximately 15 minutes after starting See the illustration below for instructions on adjusting the blower speed NOTE With the rear burner off comfort control the heater may not become hot enough for the blower to turn on HIGH OFF e LOW BLOWER Continuous Pilot Gr
5. glass Warning Do not strike or slam the glass Based upon the face being used either a swing the access door down and remove the top grill b remove the face unscrew or lift off see the instructions included with the face for details Open the six latches holding the glass frame in place start with the bottom three follow the directions shown to the right Latch b Lift the glass frame up and pull it forward to remove NOTE You may need to lift Catch the glass frame on glass frame while re attaching Re Attaching the Glass Frame a Hang the glass frame on the firebox b While holding in place attach the upper latches follow the instructions above in reverse c Lift the glass frame slightly and attach the lower latches NOTE Make sure the glass frame is all the way in place it should be flush with the front of the fireplace when installed Travis Industries 4090227 100 01219 000 16 M TIER Glass Frame Removal and Installation continued The latch can come loose from the latch assembly This occurs only when it is rotated Follow the directions below to re install the latch if it comes loose Hold the latch at an angle and insert it into the slot on the glass frame anchor NOTE this slot may be ata different angle than illustrated Glass Frame Anchor Note how the washer on the latch fits behind the flange on the glass frame anchor Once fully inserted t
6. is excluded from this warranty 14 No dealer distributor or similar person has the authority to represent or warrant TRAVIS products beyond the terms contained within this warranty TRAVIS INDUSTRIES INC assumes no liability for such warranties or representations 15 Travis Industries will not cover the cost of the removal or re installation of hearths facing mantels venting or other components 16 If for any reason any section of this warranty is declared invalid the balance of the warranty remains in effect and all other clauses shall remain in effect 17 THIS 7 YEAR WARRANTY IS THE ONLY WARRANTY SUPPLIED BY TRAVIS INDUSTRIES INC THE MANUFACTURER OF THE APPLIANCE ALL OTHER WARRANTIES WHETHER EXPRESS OR IMPLIED ARE HEREBY EXPRESSLY DISCLAIMED AND PURCHASER S RECOURSE IS EXPRESSLY LIMITED TO THE WARRANTIES SET FORTH HEREIN IF WARRANTY SERVICE IS NEEDED 1 If you discover a problem that you believe is covered by this warranty you MUST REPORT it to your TRAVIS dealer WITHIN 30 DAYS giving them proof of purchase the purchase date and the model name and serial number 2 Travis Industries has the option of either repairing or replacing the defective component 3 If your dealer is unable to repair your appliance s defect he may process a warranty claim through TRAVIS INDUSTRIES INC including the name of the dealership where you purchased the appliance a copy of your receipt showing the date of the appliance s purchase and the
7. serial number on your appliance At that time you may be asked to ship your appliance freight charges prepaid to TRAVIS INDUSTRIES INC TRAVIS INDUSTRIES INC at its option will repair or replace free of charge your TRAVIS appliance if it is found to be defective in material or workmanship within the time frame stated within this 7 year warranty TRAVIS INDUSTRIES INC will return your appliance freight charges years 1 to 5 prepaid by TRAVIS INDUSTRIES INC to your regional distributor or dealership 4 Check with your dealer in advance for any costs to you when arranging a warranty call Mileage or service charges are not covered by this warranty This charge can vary from store to store Travis Industries 4090227 100 01219 000 Ded SR NENNEN NENNEN re ES re re L L DUDEN HD en 30 Optional Equipment Accessories The accessories listed below are available at your Travis dealer To locate a dealer visit www travisproducts com GreenSmart Remote Thermostat This accessory allows for remote control of your fireplace burner flame height accent light It has a built in thermostat if you wish for automatic temperature control Blower The optional blowers help transfer heat to your home Firebacks There are several styles of decorative firebacks that fit inside the firebox and enhance the area behind the flames in p D gt 3 D q D D _ b
8. 100 01219 000 10 Operation Normal Operating Sounds DC Converter This device makes a light humm that is audible in close proximity The appliance may creak with change of temperature THIS IS NORMAL Blowers This heater has optional blowers to push heated air into the room You will hear the sound of air movement that increases as the speed is increased Blower Snap Disk This part can produce a clicking sound as it turns the blower on and off Gas Control Valve As the gas control valve is turned SS Extinction Pops on and off you will hear a dull AC lt is not unusual especially on Propane clicking sound This is the m EX d LP appliances to experience a pop RA opening up and shutting down S SS when the burner is shut off CANC SN Pilot Assembly i ee a GreenSmart Receiver The pilot flame will make a clicking The optional GreenSmart receiver will sound when starting up If left on it beep when receiving commands from the will make a slight whisper sound GreenSmart remote Normal Operating Odors This appliance has several areas that reach high temperatures Dust or other particles on these areas may burn and create an odor This is normal during start up You may notice the smell is more acute if the appliance was left idle for a long period Travis Industries 4090227 100 01219 000 Maintenance 11 Maintaining Your Fireplace s Appearance Fingerprints or other marks left on the o
9. 6 250 01140 HANDLE 3 CASTINGS PULL 250 01493 LOG LEFT TWIG LWR LS36 250 01443 HINGE LEAF 564 864 DVL 250 01494 LOG CNTR TWIG RHT LS36 225 20047 HRNS ROCKER PACKAGE 864 TRV 250 01495 LOG CENTER LEFT LS36 250 00635 HW PACK ACCENT LIGHT KIT 864 250 01421 CNTRL VALVE ASS Y 564 864P 250 00690 HW PACK ANDIRON 864 250 01424 PILOT ASS Y TOP CONVERTIBLE 250 00295 HW PACK BLOWER 864 TRV 250 01496 BURNER ASS Y REAR 864TRV IPI 250 00408 INJECTOR PILOT LP 35 250 01497 BURNER ASS Y FRNT 864TRV IPI 250 00943 INSULATION 864HH TRV 2 STRIPS 250 01426 ELEC RECPTCLE ASSY 1 25000815 KNOB RHEOSTAT PHD WHITE 250 00522 LOG EMBERS E3 LARGE BAG 250 00961 KNOB ROTARY DIMMER D 600R 250 00408 INJECTOR PILOT LP 35 1 250 01070 LBL CONTROL VAR SPD BLOWER 250 00406 ORIFICE BURNER No 56 1 250 00022 LIGHT BULB HALOGEN 35W 5 pk 250 00411 ORIFICE BURNER No 57 1 250 01005 LIGHT CONTROL PANEL ASSY 250 01427 CONV KIT LPG MAN HI LO 2500 00522 LOG EMBERS E3 LARGEBAG 250 00778 SWITCH ROCKER SINGLE POLE 250 00749 LOG EMBERS ROCK WOOL 250 00779 WALL PLATE WHITE RKR SWTCH 250 01026 MOUNTING BRACKETS 2 PHD 250 00780 WIRE HRNS THERMOSTAT 20
10. 7 WIRE HRNS EXT DUAL BLOWER 250 00700 FRONT TRIM ASS Y 864 TRV 250 00320 WIRE HRNS BLWR G18 21 22 __250 00970 FRONT TRIM SIDE LEFT 864 250 01110 FRONT TRIM SIDE RIGHT 864 J 0o o To 250 007922 FRONT TRIM TOP 864 ooo GASKET GLASS 124 TADPOLE EL EEE EEE Travis Industries 4090227 100 01219 000 Limited 7 Year Warrant 29 Register your TRAVIS INDUSTRIES INC Limited 7 Year Warranty online at traviswarranty com or complete the enclosed Warranty card and mail it within ten 10 days of the appliance purchase date to TRAVIS INDUSTRIES INC 4800 Harbour Pointe Blvd SW Mukilteo WA 98275 TRAVIS INDUSTRIES INC warrants this gas appliance appliance is defined as the equipment manufactured by Travis Industries Inc to be defect free in material and workmanship to the original purchaser from the date of purchase as follows Check with your dealer in advance for any costs to you when arranging a warranty call Mileage or service charges are not covered by this warranty This charge can vary from store to store Component Years 1 amp 2 Years 3 Through5 Years6 amp 7 Parts amp Labor Parts amp Labor Parts Only Burner Assembly Burner Pan Assembly Air Shutter Assembly Main Burner Orifice Electrical Assembly within heater structure Wiring harness snap discs rheostat speed control Gas Control Assembly Adjustable control valve fireplace controller pilot assembly and pilot wiri
11. 864 TRV GreenSmart Fireplace Tested and Listed by Intertek Report B0516PRT 001 ANSI Z21 88 e Operation e Maintenance Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance Do not touch any electrical switch do not use any phone in your building Immediately call gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department Installation and service must be performed by a qualified installer service agency or the jas supplier This appliance may be installed in an aftermarket permanently located manufactured home USA only or mobile home where not HOT GLASS WILL prohibited by local codes CAUSE BURNS This appliance is only for use DO NOT TOUCH GLASS with the type s of gas indicated UNTIL COOLED on the rating plate A conversion NEVER ALLOW CHILDREN kit is supplied with the appliance TO TOUCH GLASS Di Owner s Manual A www travisproducts com ight 2010 T I 10 00 100 01219 000 4090227 4800 Harbour Pointe Blvd SW CORNINE i Mukilteo WA 98275 2 Introduction Introduction We welcome you as a new owner of a 864 TRV gas fireplace This manual details operation and maintenance of this fireplace Please familiarize yourself with the Owner s Manual before operating your heater and save th
12. Cleah sereine en cn 24 Troubleshooting Table esee 25 Operation Wiring Disgialilosdosusus uM tesdaecustuc dao acuascta e S tu 26 Before You Begin 6 Replacement Parts List 28 Location of Controls si cccccccedcsasteccesededdedesactecteadessnd lt conatodsscetans 6 Starting the Fireplace for the First Time 7 Warranty Turning the Fireplace On and Off 7 Comfort Control 7 Warranty er ne E rc Rise 29 Adjusting the Flame Height 8 Accent Light see ne mu ue 8 Optional Equipment Adjusting the Optional Blower Speed 9 Optional Equipment List 30 Continuous Pilot GreenSmart Pilot Switch 9 Normal Operating Sounds 10 Index PORE IES Oe NG ONS aaas eeneese dex ccu EUNDEM ee LEAD 32 Features e Works During Power Outages battery backup e Built In Control Panel Light e Optional GreenSmart Thermostat Remote Control e Standing or Intermittent GreenSmart Pilot e Realistic Wood Fire Look e Convenient Operating Controls e Optional Blower for Effective Heat Distribution e Variable Rate Heat Output e Built In Accent Light night light e Low Maintenance Heating Specifications Natural Gas Propane Approximate Heating Capacity in square feet 450 to 1 400 450 to 1 400 Maximum BTU Input Per Hour 31 000 31 000 Minimum BTU Input on Low 6 700 5 200 Heating capacity w
13. TAINER 36CF 864TRV HH 250 00018 ROTARY DIMMER w KNOB D 600R 250 00628 BRKTS ONLY ANDIRON 864 100 05127 SAE45FLAREFTNG S 8FLARE 250 00482 CERAMIC BRICK RETAINERS 250 00047 SCREEN MESH 864 BLACK 250 00304 CONNECTOR ROMEX 1000 00159 SCREW ROTARY DIMMER D 600R 100 00157 CONNECTOR WIRE TWIST YELLOW 250 00831 SCW PHPMS 10 24 x1 1 2 BLK 250 00497 DIFFUSER 864 2500 00394 SHUT OFF VALVE 3 8 PIPEF F 250 00496 DOOR FRAME COVER ARCHED 22641041 SHUTTER LEVER S ASS Y 864TRV_ 250 00849 DOOR FRM COVER SCREEN 250 00312 SNAP DISC 120deg NO st 250 00076 DOOR INSERT ABQ PWT 864 1 250 00085 SPACER 1 4dia x 312 BLK 250 00906 DOOR MAGNET SUPER NEODYM 250 00557 START COLLAR ONLY 6 f 250 00309_ DUPLEX RECEPTACLE 250 0026 STRAIN RELIEF BUSHING BLACK 250 00308 ELEC DUPLEX RECEPTACLE COVER __ 250 00494 STUD PLATE 864 TRV amp HH amp ST 250 00307 ELEC UTILITY BOX 1 7 8 DEEP 250 00587 SWITCH ON OFF SMALL GAS 250 01340 ELECTRICAL OUTLET COVER 864 250 01139 TEE FITTING 864TRV 564SS _ 210 11952 FIREBOX LIGHT PLATE 250 00346 TOOL KEY DIE CAST ZINC 93006094 FIRESTOP 44 DVXXL DVL ZC 03 250 00962 WIRE HRNS EXT 3 PRONG PLUG FLEX PIPE 3 8 od x 12 BLK 250 0031
14. ame Travis Industries 4090227 100 01219 000 Maintenance Troubleshooting Table Problem Main Burners Will Not Start Receiver Beeps Heater Beeps Thermostat Does Not Work Fireplace Will Not Distribute Heat Flames Are Too Blue Flames Are Too Short Under 6 Comfort Control Does not Work Thin Layer of Soot Covers the Glass Travis Industries Possible Cause The ON OFF switch is turned to OFF The remote control is not working correctly The thermostat is disconnected or set too low No Propane in Tank The power backup batteries are dead The power backup batteries are dead heater will beep once repeatedly The heater encountered an error when trying to start heater beeps 3 times repeatedly The heater encountered a pilot error heater beeps 2 times repeatedly The ON OFF switch is turned to OFF The thermostat is set too low The fireplace is not getting electricity The fireplace is not up to temperature The fireplace has just been started Improper air shutter adjustment The flame height may be turned too low The AA batteries may be dead The logs or coals are placed incorrectly Improper air shutter adjustment 4090227 25 Don t Call for Service Until You Turn the ON OFF switch to ON See the remote control instructions See Thermostat Operation Check Tank Level Replace the batteries see page 11 Replace the batteries see page 11 Make sure gas is turned
15. ar burner on and off AA Battery Holder This holder contains 4 AA batteries that allow the fireplace to operate during power outages Main Burner This switch turns the fireplace burners on and off Travis Industries 4090227 100 01219 000 Operation 7 Starting the Fireplace for the First Time e Burn the heater at a high setting with the blower off for an extended period up to 48 hours This will cure the painted surfaces Fumes from the paint curing and oil burning off the steel will occur This is normal We recommend opening a window to vent the room e Condensation may appear on the glass each time you start the fireplace this is normal e Blue Flames will occur on the fireplace when it first comes on After fifteen minutes the flames will turn a more realistic yellow and orange color e Certain installations use a remote thermostat or wall switch to turn the fireplace on and off If this is the case leave the ON OFF switch ON e Verify the power backup and control light batteries are installed see page 11 Turning the Fireplace On and Off Use the main burner switch to turn the main burner on and off MAIN BURNER NOTE FOR REMOTES THERMOSTATS OR WALL SWITCHES The on off switch on the fireplace may be required to be left in the ON or OFF position for the fireplace to operate Consult your installer or dealer for details e Do not place any combustible items on top of or directly in front of the
16. bile Homes must conform with Manufactured Home Construction and Safety Standard Title 24 CFR Part 3280 or when such a standard is not applicable the Standard for Manufactured Home Installations ANSI NCSBCS A225 1 This appliance may be installed in Manufactured Housing only after the home is site located e The fireplace is designed to operate on natural gas or propane LP e All exhaust gases must be vented outside the structure of the living area Combustion air is drawn from outside the living area structure e Notify your insurance company before hooking up this fireplace Travis Industries 4090227 100 01219 000 Introduction 3 Table of Contents Introduction and Important Information Maintenance NMPOO UIC HOM siea ETHER 2 Maintaining Your Fireplace s Appearance 11 Inplereyarzind nife dasizino n EE nn 2 Battery Replacement ccccescecceeseecceeseeceesseeceseesseaeees 11 Iristallatlor VValbblligSsssce er 2 Accent Light Replacement ccccssccccssseeecesseeseeeeeeseees 12 mcum m orae 3 Yearly Service Procedure arsson n 12 Heating Specifications 3 Grill Installation and Removal 13 Face Installation and Removal sse 14 Safety Precautions Glass Frame Removal and Installation 15 Safety P i 4 Log Set Installation aiite a eee kets en aes 17 E cr Glass
17. d broken or removed glass Any safety screen or guard removed for servicing must be replaced prior to operating the heater Operate the heater according to the instructions included in this manual If the main burners do not start correctly turn the gas off at the gas control valve and call your dealer for service This unit is not for use with solid fuel Do not place anything inside the firebox except the included fiber logs If the fiber logs become damaged replace with Travis Industries log set Children and adults should be alerted to the hazards of high surface temperature and should stay away to avoid burns or clothing ignition Young children should be supervised when they are in the same room as the heater 4090227 Light the heater using the built in igniter Do not use matches or any other external device to light your heater Allow the heater to cool before carrying out any maintenance or cleaning Never remove replace modify or substitute any part of the heater unless instructions are given in this manual All other work must be done by a trained technician Don t modify or replace orifices Instruct everyone in the house how to shut gas off to the appliance and at the gas main shutoff valve The gas main shutoff valve is usually next to the gas meter or propane tank and requires a wrench to shut off Do not throw this manual away This manual has important operating an
18. d maintenance instructions that you will need at a later time Always follow the instructions in this manual Travis Industries Inc grants no warranty implied or stated for the installation or maintenance of your heater and assumes no responsibility of any consequential damage s 100 01219 000 6 Operation Before You Begin e Read this entire manual before you use your new fireplace especially the section Safety Precautions on pages 4 amp 5 Failure to follow the instructions may result in property damage bodily injury or even death Location of Controls up and slide it back to expose An instruction card for operating Lift up and swing the lower grill the controls the fireplace is attached to the down to acces the area below the inside of the fireplace here firebox Replace it for easy reference FLAME ADJUST CONTINUOUS COMFORT HIGH HIGH OFF e OFF e ids PILOT CONTRO il BATTERY LOW LOW A ii HOLDER GREEN sMART BLOWER ACCENT LIGHT PILOT This knob controls the speed of the optional internal convection blower that pushes heated air into the room This knob controls the accent lights located behind the logs This knob controls the flame height from low LO to high HI Continuous Pilot This switch controls how the pilot flame works See the section GreenSmart Pilot Continuous Pilot GreenSmart Pilot for details Comfort Control This switch turns the re
19. ds to engage the upper slot You will need to lift the grill slightly to get it over the bushing Once in place the grill is held in place by gravity Upper Grill Installation Lopi atient after you install it you will know will be much easier the second time SIDE VIEW Mounting Stud Heat Shields Upper Grill on fireplace Position the grill You may need to so the slots on push in and the grill align with upwards on the the mounting grill as it inserts Bend the tab outward on Swing the grill upwards to engage both sides This is the the upper slot You will need to lift end stop for the lower grill the grill slightly to get it over the it allows the grill to swing bushing Once in place the grill is forward held in place by gravity 4090227 13 NOTE The upper grill is difficult to install the first time be how it installs and it The grill when fully inserted will slide down and click into place 100 01219 000 14 Maintenance Face Installation and Removal Some fireplaces have a face that fits over the glass frame The face can be removed following the directions below 1 MN oN 7 7 a Phillips Screwdriver E Four screws hold the face in place The screws are accessed through the grills on the face Travis Industries 4090227 100 01219 000 Maintenance 15 Glass Frame Removal and Installation Warning The appliance must be completely cool before removing the
20. e grate and the pin rests on the rear burner make sure it is not over any burner holes rE LI Front Ember Chunk The front ember chunk has a groove on the bottom that fits over the grate Place it as shown below st 4 Travis Industries 4090227 100 01219 000 M TIERS 21 Left Twig The left twig has a hole on the bottom that fits over the pin on the front left log Place the twig as shown below The front left log has a groove that will point the twig upwards and to the right Center Left Twig The left center twig is flat on the bottom and has a fork at one end Place the twig as shown below Note how the twig rests in the groove in the front left log and the ford lies directly on the bend in the rear burner Make sure the twig is positioned so it does not cover any burner holes Travis Industries 4090227 100 01219 000 22 Maintenance Center Log The center log has a hole on the back and a fork on the front Position the log so this fits over the pin on the back log Make sure the fork on the front of the log fits over the grate as shown below Right Twig The right twig has a hole on the bottom that fits over the pin on the right log Position the twig so it rests on the back log as shown below Travis Industries 4090227 100 01219 000 Maintenance 23 Ember Installation A bag of embers is provided to further enhance the firebox Place the embers on the firebox floor and on the burne
21. e manual for future reference Important Information No other 864 TRV gas fireplace has the same serial number as yours The serial number is on the listing label that is chained to the gas control valve This serial number may be needed in case you require service Model Serial Number Purchase Date Purchased From Installation Warnings 864 TRV GS Fireplace Register your warranty online at traviswarranty com Or mail your warranty card to Travis Industries House of Fire 4800 Harbour Pointe Blvd SW Mukilteo WA 98275 Save Your Bill of Sale To receive full warranty coverage you will need to show evidence of the date you purchased your heater Do not mail your Bill of Sale to us We suggest that you attach your Bill of Sale to this page so that you will have all the information you need in one place should the need for service or information occur e Installation requirements are printed in the 864 TRV Installation Manual part 100 01220 All requirements in the installation manual must be met e Failure to follow all of the requirements may result in property damage bodily injury or even death e This heater must be installed by a qualified installer who has gone through a training program for the installation of direct vent gas appliances e This appliance must be installed in accordance with all local codes if any if not follow ANSI 2223 1 and NFPA 54 88 e n Manufactured or Mo
22. eenSmart Pilot Switch This fireplace may run with the pilot continuously running or in GreenSmart intermittent mode For most homeowners the GreenSmart mode is preferred this saves fuel doesn t give off un needed heat However in some situations the homeowner may prefer to switch the fireplace to continuous pilot The most typical reasons for switching to continuous pilot are e Very Cold Conditions in very cold conditions you may notice that the burner does not light quickly and the flames lift off the burner If this is situation we recommend you switch to continuous pilot This will create a slight draft in the vent allowing for the burner to light quickly and draft correctly e Excessive Condensation on Glass After Startup certain installations may encounter excessive fogging on the window after stuartup not just the first time the fireplace was started This is an aesthetic condition that may be remedied by switching the fireplace to continuous pilot e Cold Glass or Fireplace Front in very cold conditions you may notice that the fireplace front and glass become very cold To remedy this switch the fireplace to continuous pilot e Frequent On Off Operation if you are frequently turning the fireplace on and off you may wish to leave it in continuous pilot This allows the burner to turn on more quickly without pilot ignition delay CONTINUOUS PILOT GREEN 9 SMART PILOT Travis Industries 4090227
23. excluded is damage to the unit caused by abuse improper installation modification of the unit drilling of the orifices or the use of fuel other than that for which the unit is configured Units are shipped for natural gas and must be converted to propane using the included conversion kit Confirm fuel configuration with your installer 9 Damage to gold or nickel surfaces caused by fingerprints scratches melted items or other external sources left on the gold or nickel from the use of cleaners other than denatured alcohol is not covered in this warranty 10 TRAVIS INDUSTRIES INC is free of liability for any damages caused by the appliance as well as inconvenience expenses and materials Incidental or consequential damages are not covered by this warranty In some states the exclusion of incidental or consequential damage may not apply 11 This warranty does not cover any loss or damage incurred by the use or removal of any component or apparatus to or from the gas appliance without the express written permission of TRAVIS INDUSTRIES INC and bearing a TRAVIS INDUSTRIES INC label of approval 12 Any statement or representation of TRAVIS products and their performance contained in TRAVIS advertising packaging literature or printed material is not part of this 7 year warranty 13 This warranty is automatically voided if the appliance s serial number has been removed or altered in any way If the appliance is used for commercial purposes it
24. ill vary with floor plan insulation and outside temperature Travis Industries 4090227 100 01219 000 Travis Industries Do not light any appliance Extinguish any open flame Safety Precautions IF YOU SMELL GAS Do not touch any electrical switch or plug or unplug anything Open windows and vacate building Call gas supplier from neighbor s house if not reached call fire department This unit must be installed by a qualified installer to prevent the possibility of an explosion Your dealer will know the requirements in your area and can inform you of those people considered qualified The room heater should be inspected and cleaned before use and at least annually by a qualified service person More frequent cleaning may be required due to excessive lint from carpeting bedding material etc The instructions in this manual must be strictly adhered to Do not use makeshift methods or compromise in the installation Improper installation will void the warranty and safety listing Contact your local building officials to obtain a permit and information on any installation restrictions or inspection requirements in your area Notify your insurance company of this heater as well It is imperative that control compartments screens or circulating air passageways of the heater be kept clean and free of obstructions These areas provide the air necessary for safe operation Do not store or use gasol
25. ine or other flammable liquids in the vicinity of this heater 4090227 This heater is either approved for natural gas NG or for propane LP Burning the incorrect fuel will void the warranty and safety listing and may cause an extreme safety hazard Direct questions about the type of fuel used to your dealer Check for a label on the flame adjust knob on the gas control valve this is the best place to check You may also check for a label on the gas control valve body If the flame becomes sooty dark orange in color or extremely tall do not operate the heater Call your dealer and arrange for proper servicing Do not operate the heater if it is not operating properly in any fashion or if you are uncertain Call your dealer for a full explanation of your heater and what to expect Do not operate if any portion of the heater was submerged in water or if any corrosion occurs Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control that has been under water 100 01219 000 Safety Precautions 9 Travis Industries Do not place clothing or other flammable items on or near the heater Because this heater can be controlled by a thermostat there is a possibility of the heater turning on and igniting any items placed on or near it The viewing glass should be opened only for conducting service Do not operate with cracke
26. lace the log set Clean and replace the glass see Glass Cleaning on page 24 If the glass is damaged replace Make sure the gasket along the perimeter of the glass contacts the face of the firebox and forms an air tight seal If it does not re align or replace the gasket to insure an air tight seal Inspect the area behind the access door Clean if necessary Check the gas control valve and the gas lines If damage is found discontinue use and contact your dealer for service Clean the air channels ducts and blower if applicable Start the main burner After 15 minutes the flames should be orange yellow and not touch the top of the firebox If the pilot or main burners do not burn correctly contact your dealer for service Monitor blower operation Remove any debris or vegetation near the vent termination Contact your dealer if any sooting or deterioration is found near the vent termination Maintenance Grill Installation and Removal Follow the directions below to install Upper Grill Installation FPX and Avalon Hold the grill at an angle and insert the lower slot over the lower bushing on the fireplace both sides Lower Grill Installation US Hold the grill at an angle and insert the lower slot over the bushing on the fireplace both sides You may need press on the grill to get the tab over the bushing this prevents the grill from accidentally falling off Travis Industries Swing the grill upwar
27. ng Glass Glass breakage from thermal shock Gold Nickel amp Copper Plating Face amp Door see Conditions and Exclusions 9 Accessories Firebacks Power Heat Ducts Andirons etc One Way Freight Allowance One way freight allowance on pre authorized repair done at factory is covered Convection Heat Exchanger Convection heat exchanger assembly Firebox Assembly Adjustable Air Restrictor Pressure Relief Mechanisms Glass Attachment Mechanism EXCLUDED COMPONENTS Paint Gasketing and Accent Light Bulbs CONDITIONS amp EXCLUSIONS 1 This new gas appliance must be installed by a qualified gas appliance technician It must be installed operated and maintained at all times in accordance with the instructions in the Owner s Manual Any alteration willful abuse accident neglect or misuse of the product shall nullify this warranty 2 This warranty is nontransferable and is made to the ORIGINAL purchaser provided that the purchase was made through an authorized TRAVIS dealer 3 Discoloration and some minor expansion contraction or movement of certain parts and resulting noise is normal and not a defect and therefore not covered under warranty The installer must ensure the appliance is burning as per the rating tag at the time of installation Over firing operation above the listed BTU rate of this appliance can cause serious damage and will nullify this warranty 4 The warranty as outlined within this
28. on Turn heater off for 5 seconds make sure standing pilot is off then turn back on Contact your dealer if this occurs Turn the ON OFF switch to ON Check thermostat Check the breaker switch Let the fireplace burn for at least 15 minutes This is normal see Starting the Fireplace for the First Time Adjust Air Shutter contact your dealer Turn the flame height to HI See Adjusting the Flame Height Replace the AA batteries see page 11 See Log Set Installation Adjust Air Shutter contact your dealer 100 01219 000 26 M TIER Wiring Diagrams Stock Wiring Diagram Accent Light Rheostat Pilot Ground Optional CN4 Blower Hookup Comfort Control Yee bn DIGITAL o x ja FREPLACE VA BURNER AC SPARKROD CONTROL DIAGNOSTIC ADAPTER VALVE COMMAND POWER s x I GROUND CN1 120 VAC Power In AA COMFORT BATTERY MAIN BURNER GREENSMART CONTROL TRAY PILOT Caution Label all wires prior to disconnection when servicing controls Wiring errors can cause improper and dangerous operation Travis Industries 4090227 100 01219 000 M TIERS 27 GreenSmart Wiring Diagram Comfort Control Valve PILOT SENSOR DIGITAL x x He FIREPLACE BURNER SPARKROD CONTROL DIAGNOSTIC Pilot VALVE COMMAND POWER Ground onu araea saa ajo x x CN3 CN 000000000 BURNER CONTROL OHO Y STEPPER MOTOR FET RECEIVER Orange gt G
29. on glass esseeeeeeeeeesss 15 Replacement Parts List 28 Safety Precautions LAS Need ae 4 Starting the Fireplace for the First Time T Troubleshooting Table cccccesscccccssseeeeeeeeseeeeesseeeeeeeeeas 25 Turning the Fireplace On and Off 7 Warah ec E 27 Wining DIAOFAMEE nn nn ne eee 26 Yearly Service Procedure sanaa E 12 Travis Industries 4090227 100 01219 000
30. ptional plated surface may become etched in place if they are not wiped clean prior to turning the fireplace on Clean the plated surface with denatured alcohol and a soft cloth with the fireplace cool Other cleaners may leave a film that may become etched into the surface Battery Replacement Power Backup Batteries Four AA batteries are used as a power backup for the fireplace in case the household AC power goes out They also power the comfort control feature These batteries must be inserted into battery holder make sure they contact the terminals see the illustration below The fireplace controller will beep once these batteries start to go dead Replace batteries before each heating season to insure proper operation Control Panel Light Battery LED lights and a 9v battery are used to illuminate the control panel when the concealment cover is lifted If the LED lights do not operate replace the 9v battery see the illustration below Battery Connector for Control Panel Lights NO Lift up and swing the lower grill down to acces the area below the E Swing the concealment cover firebox up and slide it back to expose AA Battery Holder the controls G 4 DS VA MON 42 Le AA Battery Tray Travis Industries 4090227 100 01219 000 12 Maintenance Accent Light Replacement Two accent lights are included in your fireplace to provide additional lighting These bulbs will burn o
31. r Do not place embers over any of the burner holes or air channels M E z rate F 1 umi ET NON is US ODE MET m um v aa ARE Tant Travis Industries 4090227 100 01219 000 24 M TIER Glass Cleaning The glass may be cleaned with a non abrasive cleaner To clean the inside of the glass simply remove the glass frame place it on a non scratching surface and clean the inside surface If the outside surface of the glass frame requires cleaning follow the directions below to remove the outer glass frame and screen WARNING do not operate the fireplace without the glass frame in place Six sets of tabs hold the glass and glass gasket in place Four of these tabs are at the corners two are at the top and bottom of the glass frame O Fe AN AN ATO Tabs Outer Frame Inner Frame REMOVAL INSTRUCTIONS carefully bend the tabs out with needle nose pliers there are tabs on the inner and outer frame the center tabs only have tabs on the inner frame Do not pry these tabs this may cause the glass to crack REPLACEMENT INSTRUCTIONS carefully bend the tabs inward making sure the tabs contact the gasket not the glass Bend the tab inwards 30 do not over bend the tabs With the outer glass frame and screen removed the outer surface of the glass may be cleaned Inner glass frame The optional screen is sandwiched between the inner and outer glass frame Outer glass fr
32. reen Green H S Remote mum Receiver IPI CPI Blue White CONTINUOUS PILOT FAN CONTROL Fan Controller Jl Jl POWER Es INTERMITTENT C a a 120 VAC PILOT 110V OUT FAN AUX OUT com Power In Optional Light s Blower s Accent Light Rheostat Caution Label all wires prior to disconnection when servicing controls Wiring errors can cause improper and dangerous operation Travis Industries 4090227 100 01219 000 28 Maintenance Replacement Parts List Caution Use only Travis Industries replacement parts Do not use substitute materials Warning Do not operate appliance with the glass front removed cracked or broken Replacement of the glass should be done by a licensed or qualified service person 250 01485 LOG SET LS36 10 PIECE 2500 00672 GLASS LATCH ASSY UNIV 2007 250 01486 LOG REAR LS36 250 01112 GLASS w GSKT 864 TRV ST 250 01487 LOG FRONT LEFT LS36 250 01193 GLS wFRM S ASS Y 864 ST 08 250 01488 LOG FRONT RIGHT LS36 221 12133 GRATE IRON 864TRV HH ST 250 01489 LOG MIDDLELEFT LS36 250 01386 GSKT VALVE TRAY 864 TRV 250 01490 LOG MIDDLE RIGHT LS36 1 250 01095 HW PACK SETUP FACE 864 ARCH 250 01491 LOG RIGHTTWIG LS36 2500 00295 HW PACK BLOWER 864 TRV ___ 250 01492 LOG LEFT TWIG UPR LS3
33. urn the latch until it is upright Travis Industries 4090227 100 01219 000 M TIERS 17 Log Set Installation Log Set Overview When installed the ten 10 logs should appear as shown below The directions on the following pages detail installation of this log set Center Log Center Left Left Twig Front Left Log Right Log Front Ember Chunk Travis Industries 4090227 100 01219 000 18 M TIER Back Log The back log has two pockets that insert over two tabs on the back burner see photos below Place the Right Log The right log has a channel on the bottom that fits over the grate Place the log in place and slide it to the rear Travis Industries 4090227 100 01219 000 M TIERS 19 Front Left Log The front left log has a channel that fits over the grate When in place the knob on the front of the log fits over the grate as well Wash ee XC Dre 3 z me T FETE LR 2 Nw amp ES TIT is Naa abe ee ate at OF aa i i AC E a yi sm Nur CA Le m AT 2 xe Ar 5 P z Meg S ro al Left Log The left log has a channel on the bottom Place this channel over the grate When in place make sure the log is positioned so it does not block any burner holes Travis Industries 4090227 100 01219 000 20 Maintenance Center Twig The center twig is shown below It has a pin on the bottom side When in place the fork on the front straddles th
34. ut over time To replace follow the directions below Shut off gas to the fireplace and let it cool for 15 minutes Remove the glass see page 15 and logs see page 17 Replace the halogen bulbs with the following bulbs NOTE Take care to not touch the bulb with your fingers use foam packing or paper towel to hold the bulb 35 Watt 120 Volt T4 Halogen Bulb G6 35 Base Yearly Service Procedure Travis Industries 4090227 100 01219 000 Failure to inspect and maintain the fireplace may lead to improper combustion and a potentially dangerous situation We recommend the following procedures be done by a qualified technician Turn the pilot flame to continuous It should touch approximately 3 8 of the top of the flame sensor If it does not contact your dealer for service Shut off gas to the fireplace and let it cool for 15 minutes Remove the glass see page 15 Remove the log set NOTE the logs are very fragile see page 17 If severely deteriorated replace Check the logs for sooting A small amount of soot along the bottom of the logs is normal If excessive sooting is found the fireplace will require adjustment Contact your dealer Inspect the burner and remove any debris e Make sure the burner is not warped cracked or damaged e Check the firebox and area around the pilot to make sure there is no warping or damage e f any problem is found discontinue use and contact your dealer for service Rep

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