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Carephone 62

1. The time for the activity monitor can be set between 15 minutes and 31 hours in steps of 15 minutes Enter the number of hours example 24 for 24 hours Press C to confirm Enter 0 for 0 min 1 for 15 min 2 for 30 min and 3 for 45 min Press C to confirm Programming 00 0 hours and O minutes deactivates the activity monitor Programming 99 means the time frame is set by the monitoring centre or through an SD card This can only be used if the unit gets regularly real time clock updates from a monitoring center Check with your monitoring centre Special feature for passive alarms It is also possible to program an automatic activation of the sign out status To activate this special feature enter 4 for 0 min 5 for 15 min 6 for 30 min and 7 for 45 min In this case any intrusion alarm will be silent To use this mode at least one transmitter must be programmed as a motion detector see programming steps 80 to 89 Default value is 00 Bosch Security Systems User Manual F 01U 141 162 V3 2012 11 24 en Programming Carephone 62 41 to 45 IP Module programming steps Refer to the user manual of the IP Module these are optional steps 50 to 58 Alarm type links It is possible to link an alarm type to specific call numbers Each programming step refers to a certain alarm type 50 wireless transmitter emergency call with a wireless transmitter 51 emergency call with the Carephone 62 52 fire intrusion 53 rep
2. 43 2 T 1 Red emergency call button 2 Cancel Action button 3 Signin sign out button 4 Daily button 4 2 Emergency call button If you require help press the red emergency call button to initiate a call The call will be answered either by a person at the monitoring centre or a private individual according to the programmed telephone number F 01U 141 162 V3 2012 11 User Manual Bosch Security Systems Carephone 62 4 3 4 3 1 4 3 2 4 3 3 Product Description en 9 Cancel Action button S button Cancel emergency call If you have pressed the emergency call button by mistake you can cancel the call with the Action button during the pre alarm time Press the Action button until the unit announces stop Calls cannot be cancelled after the pre alarm time Action button Service call The Action button can also be used as a service button when programmed If you press the button and hold it for at least 2 seconds the unit dials a call number that has been programmed for the service call and you hear the announcement service call Action button Direct call The Action button can be used to make a direct call When the Action button is pressed the Carephone 62 makes one single call to an analog telephone destination In case of a call sent by a direct call the alarm can also be cancelled after the pre alarm NOTICE A direct call is not possible through an IP connection Action button
3. Call activated Connection failed unit is Connection failed unit is calling again Connection failed unit is calling again T a When the action button is pressed during the pre alarm The call is cancelled F 01U 141 162 V3 2012 11 User Manual Bosch Security Systems Carephone 62 Product Description en 13 Voice announcement Meaning Service call When the action button is pressed if it is programmed as a Service button or direct call Emergency call cleared When a repeated call is acknowledged on the unit Call ended When a call back is acknowledged on the unit Radio button x When a wireless transmitter is pressed x being the number of the transmitter from 1 to 10 When the sign in sign out button is pressed When the sign in sign out button is pressed Activity monitor press Message before the activity monitor expires yellow button please Press the daily button to reset Activity monitor reset When the daily button is pressed before the end of the time frame Alarm input When the external alarm input is activated 4 6 3 Error messages The following error messages are announced locally by the Carephone 62 When the Carephone 62 is in synthetic speech disabled mode the error messages are announced by sound signals only Voice Synthetic speech Meaning and Action needed announcement disabled mode Power failure 1 beep Main power failure Check the power connectio
4. 24 Assign input 27 Assigning wireless transmitters 28 Automatic test call interval 26 C Call back waiting time 21 Call forwarding 22 Call progress tones audible 22 Cancel emergency call 9 Confirmation with call 21 D Daily button 10 Destination number 20 Device number 22 Direct call 9 E Easy wireless transmitter registering 29 Emergency call button 8 H Hear speech impaired 22 I Incoming call recognition 25 Individual PIN code 27 IP Module 24 L Language selection 19 Light signals 11 Loudspeaker volume 25 N Number of announcements when calling a telephone 24 P Personal voice recording 23 Pre alarm time 27 feedback for technical Bosch Security Systems User Manual Index en 55 Presence marking 10 21 R Radio jamming 19 Radio transmission monitoring 21 Registering wireless transmitters 28 Remote programming 30 Reset the Carephone 62 29 S Service call 9 Setup reset 29 Sign in sign out 10 22 Silent alarm 27 Speak Listen command audible 23 Synthetic speech disabled mode 13 T Test instructions 40 Test mode 30 U Unit ID easy programming 30 Unit status 9 11 V Voice announcements 12 W Waiting time for repeated emergency call 21 F 01U 141 162 V3 2012 11 56 en Index Carephone 62 F 01U 141 162 V3 2012 11 User Manual Bosch Security Systems Bosch Security Systems Robert Bosch Ring 5 85630 Grasbrunn Germany www boschsecurity com
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6. The Carephone 62 is designed to be connected to the public telephone network 4 Plug the power adapter into the line power outlet All the indicator lamps light up for approx 2 seconds this is a battery test The unit offers a choice of languages and after selection enters standby mode see Section 6 2 4 Programming steps page 19 The unit can now be programmed Bosch Security Systems User Manual F 01U 141 162 V3 2012 11 16 en Installation Carephone 62 5 3 2 5 3 3 5 3 4 5 4 NOTICE The backup battery will now charge up The specified standby time is available when the battery is fully charged after 16 hours If the Carephone 62 is stored and disconnected connect it to the main power supply at least once every 6 months to allow the battery to charge IP connection Refer to the user manual of the IP module VoIP connection When using a VoIP connection be aware of the following limitations network availability priority of the emergency call power failures Connection configuration NOTICE In the event of an emergency the unit must be able to send out an emergency call even if a phone call is in progress at the time The Carephone 62 must interrupt the phone call To check whether an emergency call can be sent 1 Make a phone call as you normally would 2 When the phone call is in progress press the red button If the setup is correct the phone call will be interrupted CAUTION With a pr
7. UO HO 0 s un iej IEOIUDet 104 y9eqp Ieonsnoov 9 Z 9 r 9 uun oA Uju g tuun oA Xew g SWINIOA Inej p uunjoA Jayeadspno7 Z9 0 98U0 DUU jNOUM 7 uo DUU yos UA uoy DUU pno UM Z 9U0 Bul YIM Ups D uou bo jeo BuiuuoSu Lg z JO 0 6 0 uoud l e Buie u uA szu wavunouue zo JOQUINN 09 uop ailes Burew su s d eo uoHesIBbay 8G Bil 9 S k E z s ess wu jeoluuse S 8429 GS rr ZL pew SI EO ou p i1 u si J quunu uoljeuns p ou J gg das s Bess uu Ie91iuu939 9G 8 2 9 S Ec si quunu UE W D se SI 1 quinu uonEguls p ou J 7G 0 0G sd s EO 9341p TE SWS SS H 21 9 GP E no us ut U Ie YG g2 9 Gr eut JOQUINU uoneul s p wes y SAeY 0 qissod jou SI UOIEULyUOS 290 pue UE AousBlews payeedey gS V UM Jes 82 9 S E L LOL Jeun UOHeUNSEp sue w 0 uonEgul s p jeo A 5 ds 1 6 0 0 Slab S 829 S Pk suoneuns p UE u 19Ju Ieo Aouabjowy L H 21 9 GF CZ J lltusueln Sea 0S 9 Z 9S pee l Ol 6 8 9G eEezZzt days Buituuuie1Boid sBun s Aiojoe4 Su nb s UE F 01U 141 162 V3 2012 11 User Manual Bosch Security Systems 54 en Carephone 62 This page is left intentionally blank F 01U 141 162 V3 2012 11 User Manual Bosch Security Systems Carephone 62 Index A Acoustical failures 25 Action button 9 26 Activate output 26 Activity monitor 23 Alarm type links
8. access the keyboard open the unit by lifting the top cover NOTICE A quick programming guide is provided on the back side of the cover of the unit It is intended for experienced users who are familiar with programming the Carephone 62 6 2 2 Entering keyboard programming 1 On the keyboard press P at least one second The unit announces Setup and the version Enter the Personal Identification Number PIN The PIN factory setting is 246810 If the PIN is entered correctly the unit announces Selection On the keyboard enter the programming step you wish to change The steps can be carried out in any order Enter the new setting as required Press C to confirm your entries The Carephone 62 automatically goes to the next programming step or substep To leave the programming mode press F 01U 141 162 V3 2012 11 User Manual Bosch Security Systems Carephone 62 Programming en 19 6 2 3 Key functions during keyboard programming The following key functions can be used at any time Save new settings and go to the next programming step Settings that are not confirmed with C will not be saved The setting of the programming step is erased R Return to the beginning of the programming mode The Carephone 62 announces Selection Terminate programming The Carephone 62 announces Setup ended Programming also terminates automatically if no entries are made for 10 minutes 0 to 9 Enter the programmi
9. number When an emergency call is made this number is sent to the monitoring centre The number can be up to 12 digits long Numbers 0000 9998 9999 and 999999 may not be used Default value is 1248 31 Sign in sign out To specify whether the sign in or sign out of the activity monitor will initiate a call to a call recipient choose 0Q without call 1 with call Default value is 0 32 Call progress tones audible You can choose to hear the call progress tones when the Carephone makes a Call Q not audible 1 audible Default value is O F 01U 141 162 V3 2012 11 User Manual Bosch Security Systems Carephone 62 Programming en 23 33 Speak Listen command audible You can choose to hear the commands when the Carephone switches between speak and listen in half duplex mode O not audible 1 audible Default value is 1 34 Personal voice recording For calls to telephone connections a recorded message can be sent instead of the subscriber s number Maximum message length is 6 seconds Press D to start recording The unit announces This is the social alarm unit A signal tone introduces the recording of your message Speak your message Recording is ended with a signal tone Press F to play back your voice recording To delete your voice recording press the A key To end the recording early press the E key This function is only available through keyboard programming 40 Activity monitor
10. waiting time is exceeded Enter atime between 0 and 99 minutes 0 off Default value is 0 24 Confirmation with call When the repeated emergency call has been locally acknowledged you can speak directly to the monitoring centre O off no call is made 1 a call is made to the monitoring centre Default value is 0 25 Radio transmission monitoring The Carephone 62 can monitor the wireless transmitters that are assigned The wireless transmitters send a signal to the Carephone 62 at regular intervals A failure message is sent to the monitoring centre if the Carephone 62 does not receive this signal at least once a week O0 off 1 on Default value is 0 26 Call back waiting time The call back function enables the help provider or monitoring centre to terminate an alarm after having acknowledged it The Carephone must be called back or the Action button must be pressed after an alarm has been acknowledged Define the waiting time after the acknowledgement during which a call back will be accepted If this call back waiting time has elapsed then a new call will be sent by the Carephone Enter atime between 0 and 9 minutes 0 off Default value is 0 27 Presence marking Service done The presence marking function allows staff members to mark their presence or signal that the service is done by pressing the daily button This is handled without a speak listen connection and does not require an answer by th
11. 1 0 emergency call with a wireless transmitter see step 50 1 emergency call with the Carephone 62 see step 51 2 activity monitor reset with unit feedback wireless daily button 3 sign in sign out see step 54 4 action button see step 71 5 external input when step 73 is set to 3 6 activity monitor reset without unit feedback motion detection 7 connection to a destination number with acknowledgement then enter the call sequence as a second parameter First press A to delete the current value then choose which call numbers 1 to 10 are associated with this alarm function 8 output assigned in programming step 72 9 fire alarm B motion detection D extended programming access to these parameters with a microSD memory card or remote programming 91 99 amp 90 Registering wireless transmitters Up to 10 wireless transmitters or detectors can be registered with a code number contained in the transmitter itself These code numbers must be stored in the Carephone 62 To register a wireless transmitter Select programming step 91 The Carephone 62 announces Selection 91 is Press the button of the corresponding wireless transmitter The Carephone 62 announces Selection 91 is Press C to confirm The wireless transmitter is now stored Restoring the factory settings deletes all registered wireless transmitters NOTICE If you try to register again a wireless transmitter with the sam
12. Bosch Security Systems 2012
13. Carephone 62 CRS H62M GB F 01U 141 162 V3 2012 11 BOSCH en User Manual Carephone 62 Table of Contents en Table of Contents 4 1 4 2 4 3 4 3 1 4 3 2 4 3 3 4 4 4 5 4 6 4 6 1 4 6 2 4 6 3 5 1 I2 5 3 Te 5 3 2 5 3 3 5 3 4 5 4 6 6 1 6 2 6 2 1 6 2 2 Safety Instructions Features Scope of Delivery Product Description Unit Description Emergency call button Cancel Action button S button Action button Service call Action button Direct call Action button Unit status Daily button Sign in sign out button Device acknowledgments Light signals Local voice announcements from the unit Error messages Installation Installation recommendations Placing the Carephone 62 Connecting the Carephone 62 PSTN or GSM connection IP connection VolP connection Connection configuration Deinstallation Programming Programming methods Programming procedure Opening the unit and access the keyboard Entering keyboard programming CO CO O O CO CO 10 10 11 11 12 13 14 14 14 15 15 16 16 16 16 17 17 18 18 18 Bosch Security Systems User Manual F 01U 141 162 V3 2012 11 4 en Table of Contents 6 2 3 Key functions during keyboard programming 6 2 4 Programming steps 6 2 5 Special key functions 6 3 Test mode 7 Additional Devices 7 1 Wireless transmitters 7 2 Wireless detectors Lo Wired peripherals 7 4 Microphone and loudspeaker connection 7 5 microSD memory c
14. Default value is 1 Bosch Security Systems User Manual F 01U 141 162 V3 2012 11 26 en Programming Carephone 62 70 Automatic test call interval You can program the interval between automatic test calls from the Carephone 62 to the monitoring centre in days In addition there is a test call after power up or leaving programming mode as well as a test call per randomization Select from 1 to 28 days O off Default value is 0 71 Action button S button The Action button can be configured differently according to your needs 0 off 1 service button direct call e g service call to a monitoring centre or direct call to a relative 3 activate relay output e g a door opener Default value is 0 72 Activate output The Carephone 62 provides a potential free relay output with a normally open switch contact The way the output reacts can be programmed 0 off 1 speak listen connection and repeated emergency call 3 outgoing emergency call 4 incoming call recognition 5 wireless transmitter 6 remote activation 7 speak listen connection 8 pre alarm 9 pre alarm and speak listen connection Default value is 0 F 01U 141 162 V3 2012 11 User Manual Bosch Security Systems Carephone 62 Programming en 27 73 Assign input The Carephone 62 provides external inputs The function assigned can be programmed 0 external activity monitor reset 1 emergency call butto
15. Programming the Carephone 62 with the microSD memory card consists of calling up different programming functions These programming functions are executed with special key combinations NOTICE Before programming with the microSD memory card make sure that the Carephone 62 is connected to the mains with the power supply unit Press the key combination of your choice and the unit will perform the function associated to it NOTICE Before reading from the microSD memory card make sure that it contains a file Before writing to the microSD memory card make sure that it is not write protected Existing files with same names will be overwritten Read settings from the microSD memory card to the Carephone 62 Press together for at least 2 seconds Read factory settings P F andi Read user settings P F and 2 Read firmware P F and 3 Read user settings programming steps 91 and 30 P Fand4 will not be modified NOTICE After reading the firmware to the Carephone 62 key combination P F and 3 make sure to perform a test alarm See Section 8 4 Test instructions page 40 F 01U 141 162 V3 2012 11 User Manual Bosch Security Systems Carephone 62 Additional Devices en 37 Write settings from the Carephone 62 to the microSD memory card Write factory settings Write user settings Write the event history the last P D and 3 500 events within the Carephone 62 are copied into a file on the microSD memory c
16. Unit status The Action button lights up if there is a malfunction To check the unit s status press the Action button the status is announced Bosch Security Systems User Manual F 01U 141 162 V3 2012 11 10 en Product Description Carephone 62 4 4 4 5 Daily button The Carephone 62 has a built in activity monitor which ensures that an emergency call is made automatically if the daily button is not pressed within a preset period of time The lamp on the daily button lights up when it should be pressed The activity monitor can also be reset by a transmitter The daily button is also used for presence marking by staff _ press 2 seconds upon arrival press shortly upon departure Sign in sign out button Pressing the sign in sign out button tells the unit whether you are currently at home or not Sign out When you leave home press the sign in sign out button You hear the announcement sign out The activity monitor is temporarily disabled Sign in When you return home press the sign in sign out button again You hear the announcement sign in NOTICE Calls can be made with the emergency call button or a wireless transmitter at any time even after a sign out This signs you in F 01U 141 162 V3 2012 11 User Manual Bosch Security Systems Carephone 62 Product Description en 11 4 6 Device acknowledgments 4 6 1 Light signals The Carephone 62 has four indicator lamps that display th
17. ansmitter is registered in Selection 91 erasing the previous code number Bosch Security Systems User Manual F 01U 141 162 V3 2012 11 30 en Programming Carephone 62 6 3 Enter easy unit ID programming Press P 3 and 0 together for at least two seconds The unit goes directly to Programming Step 30 Type the unit ID device number with numeric keys the unit ID can be up to 12 digits long Press C to confirm Remote programming incoming Press buttons lt Yellow gt lt Green gt lt Grey gt together for at least two seconds The device acknowledges by announcing Setup activated and enters the incoming remote programming mode Test mode You can set the Carephone 62 into test mode Pressing the wireless transmitter or the emergency call button generates an acoustical signal without starting an alarm Enter test mode Press P and A together for at least one second The Carephone 62 announces test Press 9 0 and C During 3 minutes the red lamp flashes every two seconds and the Carephone 62 emits a short beep every five seconds Press the button of a registered wireless transmitter When the Carephone 62 receives the signal from a registered wireless transmitter it emits a long beep NOTICE Every time the Carephone 62 receives a signal from a registered wireless transmitter the three minute time frame is reset If no signal from a registered wireless transmi
18. ard In all cases the unit beeps and the corresponding settings are copied into a file on the microSD memory card When it has finished the unit beeps again and returns to standby Bosch Security Systems User Manual F 01U 141 162 V3 2012 11 38 en Operation Carephone 62 8 Operation 8 1 Emergency Call to a Monitoring Centre How the emergency call is processed at the monitoring centre 1 SR iS Initiate an emergency call with the Carephone 62 or the wireless transmitter The emergency call is sent An operator at the monitoring centre takes your call Speak to the operator Wait until assistance arrives 8 2 Emergency Call to a Private Phone The Carephone 62 can be programmed to send an emergency call to a private phone The emergency call from the Carephone 62 is received just like a normal phone call How the emergency call is received on a private phone line 1 Initiate an emergency call with the Carephone 62 or the wireless transmitter The emergency call is sent The person picks up the phone The Carephone 62 announces immediately call call to the person rendering assistance This is followed by an announcement telling the person how the emergency call was made e g with the emergency call button or the wireless transmitter and who made it The announcement can be repeated as often as required by pressing 2 on the phone When the announcement ends a speak listen connection in hands
19. ard eave Installing the microSD memory card gory Programming with the microSD memory card 8 Operation 8 1 Emergency Call to a Monitoring Centre 8 2 Emergency Call to a Private Phone 8 3 Taking Phone Calls 8 4 Test instructions 9 Maintenance 1 Cleaning 9 2 Battery disposal 9 3 Replacing the backup battery A Appendix A 1 Technical specifications A 2 Conformity A 3 Wall mounting A 4 Drilling template A 5 Programming tables Index F 01U 141 162 V3 2012 11 User Manual Carephone 62 19 19 29 30 31 31 31 32 33 33 34 36 38 38 38 40 40 41 41 41 42 46 46 48 48 49 52 55 Bosch Security Systems Carephone 62 1 kad Safety Instructions en 5 Safety Instructions CAUTION Read through the safety instructions carefully before using the unit for the first time This is important for connection use and safety Do not install the unit near a heating appliance Do not expose the unit to direct sunlight Do not install in a wet or humid environment Never touch the power adapter with wet hands Do not attempt to open the unit or the power adapter When unplugging the unit from the power outlet never pull on the power cord but always grip the power adapter Connect the Carephone 62 only to a professionally installed 230 V AC 50 Hz power outlet with a 10 A fuse Do not install the Carephone 62 in the proximity of DECT GSM telephones TV sets large metal ob
20. centre that can be reached at any time and the Carephone itself Calls are sent to this monitoring centre 2 The unit is operated as a standalone unit in which case emergency calls will be sent to private phones The Carephone 62 provides connections for an external microphone and an external loudspeaker as well as wired input and output and a microSD memory card It can be used with up to 10 wireless transmitters A signaling device can also be connected for individuals with speech hearing difficulties microSD Logo is a trademark of SD 3C LLC CAUTION No user serviceable parts inside This unit should be tested weekly F 01U 141 162 V3 2012 11 User Manual Bosch Security Systems Carephone 62 Scope of Delivery en 7 3 Scope of Delivery r sence Vie sence Carephone 62 bm stoppen YP OAA Pr sence CRS H62 PQG j en BOSCH BOSCH 1 4 1 Carephone 62 including a rechargeable backup battery 2 Wireless transmitter battery included with necklace and bracelet accessories 3 Power supply unit 4 Phone or network cable optionally with a country specific telephone plug 5 Quick user guide 6 Quick programming guide 7 User manual CAUTION To reduce risk of fire and electric shock replace only with identical components and parts Bosch Security Systems User Manual F 01U 141 162 V3 2012 11 8 en Product Description Carephone 62 4 Product Description 4 1 Unit Description
21. ddress the call number should be written in numbers without dots always with 12 digits Example 192168010001 b Press C to confirm After entering the call number you must enter the protocol 0 monitoring centre protocols RB2000 RB2000E ANT 1 monitoring centre TTnew protocol 3 monitoring centre CPC protocol 4 to phone with acknowledgement 5 to phone without acknowledgement only for direct call 7 monitoring centre BS8521 protocol 9 monitoring centre RBIP protocol The Carephone 62 goes automatically to the next programming step and you can enter the next call number When an emergency call is sent and if the call to the first call number is not successful the Carephone 62 will try the next numbers in the sequence 11 to 10 If the last number has been dialed unsuccessfully the unit starts with the first number again and continues until it sends an emergency call successfully A single programmed telephone number will be tried 12 times The maximum number of dial attempts can be set By default it is set to 15 attempts F 01U 141 162 V3 2012 11 User Manual Bosch Security Systems Carephone 62 Programming en 21 23 Waiting time for repeated emergency call An emergency call is repeated to check the arrival of staff until it is acknowledged by pressing the Action button on the Carephone 62 or the repeated call is disabled by the monitoring centre The emergency call is repeated when the defined
22. e status of the unit The symbols have the following meaning Lamp shines bright Lamp shines dull ERS blinks 0 5 s EE E Lamp blinks fast 0 5 s Lamp flashes 0 1 s Description or Action Yellow Initialization After power on Error Error message is announced once Press Action button to repeat Standby normal mode Unit is in standby Standby battery operation Standby mode with the Action button set as service button Pre alarm Cancel with Action Establish connection Speak for the hearing impaired Listen for the hearing impaired When a call is repeated Bosch Security Systems User Manual F 01U 141 162 V3 2012 11 12 en Product Description Carephone 62 Status Description or Action Yellow Green Blue Red Call activated If the call not acknowledged a new call is sent Call back waiting Pressing Action button fine stones tween Signed out The sign in sign out button has been pressed The activity battery operation monitor is inactive Signed in Activity monitor is Signed in active Press the daily battery operation button every day Active time frame normal mode Press the daily button Active time frame OW battery operation Pre alarm activity Cancel with the daily monitor button Sign in by staff 4 6 2 Local voice announcements from the unit When pressing a button Emergency call When the emergency call button is pressed Call
23. e The drilling template can be used if this document is printed to the correct scale DIN A5 148 x 210 mm 95 mm F 01U 141 162 V3 2012 11 User Manual Bosch Security Systems 50 en This page is left intentionally blank F 01U 141 162 V3 2012 11 User Manual Carephone 62 Bosch Security Systems Carephone 62 en 51 This page is left intentionally blank Bosch Security Systems User Manual F 01U 141 162 V3 2012 11 N cO 2 Jee Duuouuou e Wo seyepdn yoojo wy je 1 AugImnfa sief yun y J jq ssod Ajuo npoN dl 24 JO JenueW JASN y 0 1 J 1 GY O LY O wieje nssed S1IJ JOYE UOISNJJUI JO UONeAHOe Sl Buuo ne JO UIWGP Z UILUQE 9 UIUG G UIWO P 2 0 0 0 x Ja U90 Hunoyuow y q jes awed oun 66 HO 00 uu et x 770 sinou L 0 Jowuow Dat OY O Adw spuodes 9 xew Buipio5 4i 9IoA 2UOSJAg pE L qipne ajqipne jou 0 qipne puewwos u si1 ye dS ee 0 giqipne ajqipne jou 0 giqipne s uo ss poud ue ze 0 JED YIM ED mon 0 mo uis ut ue Le ip sn eq jou Aew 666666 pue 6666 8666 0000 si quinu 8 lt t nu o Buuoliuoui uo Buipu d p s1IBip ZL 9 000Z8u SHBIP p LNY a qwunu JJ3q 0E 0 uo JJO 0 p nedw yosedsyieaH 6Z 0 uoud e 0 BulpiBAvo JaquuNuU JeyjOUe o BuipJemIoy 0 HuIPJEMIOJ IEN ge 0 uo JJO 0 uop ales DUU soUssalq ZZ 0 JO 0 soynullu 60 uun BunIeA yoeq
24. e code number the Carephone 62 announces failure F 01U 141 162 V3 2012 11 User Manual Bosch Security Systems Carephone 62 Programming en 29 6 2 5 Special key functions Restore the programming steps to the factory settings Press P and R together for at least two seconds The unit announces Setup reset The unit is now ready for language selection CAUTION This function deletes all user settings and restores the factory settings instead Reset the Carephone 62 Press R for at least one second The unit emits a beep and the unit reboots Easy wireless transmitter registering on the keyboard Press P 9 and 1 together for at least two seconds The unit waits for a wireless signal Press the button of the wireless transmitter Press C to confirm The code number of the wireless transmitter is registered in Selection 91 erasing the previous code number NOTICE If you try to register again a wireless transmitter with the same code number the Carephone 62 announces failure Easy wireless transmitter registering with top cover installed Press buttons lt Yellow gt lt Green gt together for at least two seconds The unit waits for a wireless signal Press the button of the wireless transmitter The unit acknowledges with a beep Press the button of the same transmitter to confirm The unit acknowledges with two beeps The code number of the wireless tr
25. e operator When the presence marking is activated the destination numbers to be called are set in the call sequence of step 58 This function resets the activity monitor which must be set See step 40 0O off 1 on Default value is 0 Bosch Security Systems User Manual F 01U 141 162 V3 2012 11 22 en Programming Carephone 62 28 Call forwarding It is possible for the monitoring centre if it supports this functionality to ask the Carephone 62 to forward the current call to a new destination using a specified protocol This step is used to allow the Carephone 62 to use the specified protocol or to force it to use telephone protocol This function is only possible with protocols RB2000E target 0 CPC target 3 and RBIP target 9 0 forwarding to another number 1 forwarding to a telephone Default value is 0 29 Hear speech impaired This function is dedicated to users with speaking or hearing difficulties Once a connection to the monitoring centre has been established the signaling device is activated to advise the user that he or she is through to the monitoring centre the centre is listening If the user now presses the emergency call button again the message emergency call is sent to the monitoring centre If the stop button is pressed then the recorded message e g everything is okay is sent to the monitoring centre O off 1 on see also programming step 72 Default value is 1 30 Device
26. eated emergency call and local confirmation 54 sign in sign out 55 service call direct call The direct call can only made to a telephone without acknowledgement A single attempt will be made 56 technical messages 1 power failure power restored unit battery failure unit battery low line failure line restored 57 technical messages 2 automatic test call radio jamming radio transmission monitoring transmitter battery low Choose which destination numbers 1 to 10 are associated with each alarm type call sequence If no destination number is entered then all programmed call numbers will be called It is not possible to have the same destination number twice 58 registration call presence marking service done Registration call after an emergency call the destination number entered in setting 58 will be called for registration purposes The call destination must be a monitoring centre Presence marking service done see step 27 Choose which call numbers 1 to 10 are associated with this alarm type call sequence If no destination number is entered then no call is made It is not possible to have the same destination number twice 60 Number of announcements when calling a telephone Specify how often the Carephone will announce the recorded message Q n0 announcement from 1 to 9 for the required number of announcements Default value is 2 F 01U 141 162 V3 2012 11 User Manual Bosch Security System
27. ecurity Systems User Manual F 01U 141 162 V3 2012 11 46 enl Carephone 62 A Appendix A 1 Technical specifications Dimensions HxWxD 55x 160 x 230 mm Weight approximately 0 7 kg Permissible temperature storage 20 C to 60 C Switched mode power Adapter 230 V primary 7 5 V secondary supply 4 8 V NiMH battery 1 6 Ah Battery lifetime typically 86 hours minimum 65 hours with one 30 minute call with IP module typically 40 hours minimum 30 hours with one 30 minute call Values at date of purchase and a fully charged battery Current consumption approx 95 mA standby with power supply approx 12 mA standby in battery operation EN 300220 1 V2 1 1 Protection class IP32 IP30 wall mounting IP67 wireless transmitter Environmental class Class 1 Max number of wireless 10 transmitters or detectors Emergency call protocols Multi protocol enabled RB2000 RB2000E Tase A eNom Programmable call 10 call numbers with up to 22 digits and F 01U 141 162 V3 2012 11 User Manual Bosch Security Systems Carephone 62 en 47 Accessibility synthetic speech disabled mode Voice output and LED indication Programming integrated keyboard possibilities serial connection with a PC microSD memory card 2 GB maximum Capacity Sandisk or Kingston remote programming from monitoring centre separate configuration manager protected by PIN Inputs and outputs 1 input and 1 relay output max 30 VDC Serial co
28. ephone 62 7 5 1 Installing the microSD memory card CAUTION When inserting or removing the microSD memory card make sure that the power supply unit is disconnected from the socket on the back of the Carephone 62 See Section 5 3 1 PSTN or GSM connection page 15 socket number 2 1 Remove the plug of the power supply unit from the socket on the Carephone 62 2 Open the top cover of the unit to access to the connection compartment The location of the microSD port is indicated in the following diagram 3 Take the microSD memory card in the hand and place it with the contacts facing you as on the drawing F 01U 141 162 V3 2012 11 User Manual Bosch Security Systems Carephone 62 Additional Devices en 35 4 Insert the microSD memory card in the slot and push it until you feel the mechanism has clutched it 5 Insert the plug of the power supply unit from the socket on the Carephone 62 6 Perform the programming action that you wish See Section 7 5 2 Programming with the microSD memory card page 36 7 When you are finished and wish to remove the microSD memory card remove the plug of the power supply unit from the socket on the Carephone 62 Bosch Security Systems User Manual F 01U 141 162 V3 2012 11 36 en Additional Devices Carephone 62 8 To disengage it from the slot simply push on the end of the microSD memory card and gently pull it out 7 5 2 Programming with the microSD memory card
29. free mode is set up between the person calling for assistance and the person answering the call The call remains connected for approx 3 minutes Three tones sound when the time has expired Press 0 to terminate the call F 01U 141 162 V3 2012 11 User Manual Bosch Security Systems Carephone 62 Operation en 39 CAUTION If the person receiving the emergency call hangs up without terminating by pressing 0 the alarm will not be properly processed The Carephone 62 considers that the alarm is still ongoing and will automatically dial the next destination number in the programmed sequence If there is only one destination number programmed into the Carephone 62 it will call again that same number 9 You can extend the call by a further 3 minutes by pressing 1 on the phone The call can be extended as often as required NOTICE Instead of the subscriber number a personal message can be recorded e g This is Mrs Brown s emergency call unit see Section 6 2 4 Programming steps page 19 Key functions on the destination phone The following key functions on the destination phone can be used for an emergency call with the Carephone 62 Terminate and acknowledge the call Extend the call by another 3 minutes Repeat the alarm message E 3 Speak with normal volume to the Carephone 62 La ES e Listen to the Carephone 62 Increase the volume and speak to the Carephone 62 Reduce the volume and speak to the Ca
30. ge of the transmitter For example concrete walls with steel reinforcements hamper the radio signal more than a brick wall Location of the Carephone 62 affects the range of the transmitter The best place to locate it is a central room Placing the Carephone 62 Placing on a surface The Carephone 62 is designed for use at home Many items of furniture are coated with a variety of paints varnishes and plastics The feet of the Carephone 62 may leave marks on furniture as a result of chemical processes F 01U 141 162 V3 2012 11 User Manual Bosch Security Systems Carephone 62 Installation en 15 Wall mounting You can set the Carephone 62 to the wall either using a wall bracket that can be ordered as an accessory or you can fix the unit directly to the wall without a bracket The wall bracket stabilizes the Carephone 62 and makes installation easier See Section A 3 Wall mounting page 48 5 3 Connecting the Carephone 62 5 3 1 PSTN or GSM connection 1 Insert the plug of the telephone cord into the socket 1 on the Carephone 62 Feed the cords through the cable channels and through the opening on the back of the unit 2 Fit the plug of the telephone cord into the socket of your telephone outlet or GSM gateway 3 Insert the plug of the main power adapter into the socket 2 on the Carephone 62 CAUTION Only connect the unit to a phone outlet that has been correctly installed by your telephone service provider
31. ivate branch exchange PABX there is no guarantee that a phone call will be interrupted by the emergency call Deinstallation To switch off the Carephone 62 and the backup battery remove the power plug from the unit NOTICE If you remove the power plug from your power outlet the unit announces power failure The unit will switch to battery operation F 01U 141 162 V3 2012 11 User Manual Bosch Security Systems Carephone 62 6 6 1 Programming en 17 Programming Before you program the Carephone 62 you must be familiar with all of the unit s functions Programming is specifically intended for trained users NOTICE Correct programming of the Carephone 62 is important for the full function of the unit Programming methods The Carephone 62 can be programmed in different ways Local programming with the keyboard Use the integrated keyboard to program the unit Programming with a microSD memory card See Section 7 5 microSD memory card page 33 Remote programming from a monitoring centre Connect the Carephone 62 to the monitoring centre by pressing the emergency call button The monitoring centre can now download parameters to your Carephone 62 NOTICE Check with your monitoring centre the remote programming possibilities Bosch Security Systems User Manual F 01U 141 162 V3 2012 11 18 en Programming Carephone 62 6 2 Programming procedure 6 2 1 Opening the unit and access the keyboard To
32. jects microwave appliances or radio telephones This will impair the reception of signals from the wireless transmitter Use only original equipment for cables and power supply Any other power adapter could damage the unit Electrolytes or gases may be emitted from the battery should it leak under exceptional circumstances If this happens deactivate the unit by isolating it from the phone network and power supply Battery replacement must be carried out by trained service personnel only Electrostatic Discharge WARNING The Carephone 62 contains highly sensitive electronic components It should be opened only in an ESD protected environment with respect to the following precautions Discharge yourself from electrostatic loads by touching a grounded conductive surface before opening the unit Bosch Security Systems User Manual F 01U 141 162 V3 2012 11 6 2 en Features Carephone 62 Features The Carephone 62 has been designed to ensure maximum security for persons living in their own homes It can be used to send emergency calls to a receiver or a telephone The person requiring assistance activates a call by pressing a button on the Carephone 62 or by using a wireless transmitter This action establishes a voice connection between the person requiring assistance and the call receiver The device has two basic operating modes 1 The Carephone 62 is part of a social alarm system that consists of a monitoring
33. n Line failure 2 beeps Connection to the telephone network has been lost Check the connection Unit battery Backup battery is empty empty Connect to the main power supply Contact the monitoring centre Transmission 4 beeps Emergency call not sent failure Contact monitoring centre Bosch Security Systems User Manual F 01U 141 162 V3 2012 11 14 en Installation Carephone 62 5 5 1 5 2 Installation CAUTION Before installing and programming the Carephone 62 read the safety instructions carefully Installation recommendations Place the unit on a flat and non slippery surface Do not install on soft surfaces as this impairs voice quality Do not cover the microphone right hand side of the unit Alarms are not sent if the telephone line or the IP connection are out of order The Carephone must be connected with the power supply To send an alarm at least one alarm receiver a monitoring centre or a private phone and the subscriber number must be programmed The power adaptor of the Carephone 62 must placed at least 10 cm away When using the Carephone 62 with a GSM gateway place them at least 1 m from each other When using wireless speakers next to the Carephone 62 place them at least 4 m away Be aware that some loudspeakers if they use the same frequency as the Carephone 62 could influence the radio reception Construction materials affect the ran
34. n 2 service Call 3 external input 9 fire alarm B motion detection Default value is 0 After your choice the input can be chosen as a Q normally open contact closing 1 normally closed contact opening 74 Silent alarm The Carephone 62 can send silent alarms When this is activated the loudspeaker of the Carephone 62 is turned off Only the microphone remains active 0OQ off 1 on Default value is 0 75 Individual PIN code The Carephone 62 is delivered with the factory setting 246810 for the PIN code It is recommended not to change this code If you need to change this code take care to write it down to find it easily The PIN code is reset when resetting the unit to its factory settings 77 Pre alarm time The pre alarm time of the Carephone 62 can be programmed This is the time within which an emergency call that has been initiated can still be stopped Select a setting in steps of 10 seconds between 0 and 6 OQ off 1 10s 2 20s etc Default value is 1 Bosch Security Systems User Manual F 01U 141 162 V3 2012 11 28 en Programming Carephone 62 81 89 amp 80 Assigning wireless transmitters Registered wireless transmitters can be programmed to trigger different alarm functions e g a fire alarm First register the wireless transmitters on the Carephone 62 refer to programming steps 90 99 To assign a function to the wireless transmitter 91 select programming step 8
35. ng center This must be done at least once a week Perform a test _ Press the button of the wireless transmitter The Carephone 62 should call the monitoring centre F 01U 141 162 V3 2012 11 User Manual Bosch Security Systems Carephone 62 Maintenance en 41 9 9 1 9 2 Maintenance The installer should perform the following checks Check the unit s housing for damage such as cracks or chips Test the key functions and check that the spaces in between the keys are clean Regularly check the cords for damage Cleaning Regularly clean the surface of the Carephone 62 with a soft cloth If required dampen the cloth lightly with a pH neutral cleaning product Do not spray cleaning product onto the unit housing The surface of the housing can be damaged by abrasive products or products containing alcohol cleaning products containing alcohol or vinegar cleaning products for glass or plastics disinfectants except Incidur methylated spirits petroleum ether other aggressive agents If necessary remove the top cover of the Carephone 62 and clean the spaces in between the buttons For cleaning purposes the buttons can be detached by applying light pressure Battery disposal Battery distributors are required by law to take back used batteries they must not be thrown away as household waste Please return used batteries to your specialist retailer or take them to a recycling centre intended for this pu
36. ng data The Carephone 62 announces the programming step s number and current setting lg Reset the Carephone 62 It will then emit a beep All pending alarms calls are cancelled and the Carephone 62 reboots 6 2 4 Programming steps Programming the Carephone 62 consists of individual steps numbered 01 to 99 A programming step consists of a number and an associated setting Press the number of the step that you want to access 01 Language selection When the Carephone 62 is powered on it announces different languages 1 German 2 Dutch 3 French 4 English 5 Spanish 0 synthetic speech disabled There is no default setting 03 Radio jamming The Carephone 62 sends a technical message to the monitoring centre when a radio signal from another device disturbs it O off 1 on Default value is 0 Bosch Security Systems User Manual F 01U 141 162 V3 2012 11 20 en Programming Carephone 62 11 19 amp 10 Destination number of the emergency call recipient You can enter here the destination number of the emergency call recipient either a telephone number or an IP address a Enter the destination number of the emergency call recipient In the case of a telephone number register the call number as follows D05331 83200 Dial tone detection Area code Phone number You can add the following criteria in a telephone call number B Dial pause D Dial tone detection In the case of an IP a
37. nnection IP connection optional microSD port 3 5 mm jack external loudspeaker and microphone GSM gateway optional CE Directives CE R amp TTE 1999 5 EC LVD 73 23 EEC EMC 89 336 EEC Standards complied with EN50134 2 EN50134 3 EN301489 1 v1 8 1 EN301489 3 v1 4 1 EN300220 2 v2 1 2 Class 1 radio receiver EN50371 EN60950 1 EN50130 4 EN55022 Bosch Security Systems User Manual F 01U 141 162 V3 2012 11 48 enl A 2 A 3 Carephone 62 Conformity All connected parts must meet the electric strength of TNV3 EN 60950 The Carephone 62 is designed for operation on the public analog telephone network and ethernet network The wireless transmitter that is supplied with the unit uses the frequency specially reserved for social alarm calls in Europe We Bosch Security Systems declare that the above mentioned products are manufactured in compliance with EU Directives 5 1999 EC LVD 73 23 EEC EMC 89 336 EEC Wall mounting For wall mounting you will need two screws with a shank diameter of less than 5 mm and a head diameter between 7 and 9 mm and two suitable wall plugs 1 Position the plugs and screws so that the distance between the screw centres measures 95 mm use the drilling template on the next page 2 Locate the screws in the holes on the back of the unit Adjust the screw depth gt 5mm F 01U 141 162 V3 2012 11 User Manual Bosch Security Systems Carephone 62 en 49 A 4 Drilling templat
38. o2 99 9 Ionusuen sso 96 JUN y uo yoeqp 1nouliA 8s 1 JOWUOW AuAImE 9 Sg 0 1 s ei dems yndul euj x G Gg JO IWSUI SS JIAA Cp LZ das uoynq uol oe y v8 yg d s no upis u UBIS 78 Y JOWIWISUEL Sea V6 yun y UO yoeqp UW 8S 1 Jolluouu JIAl J98 Z 8 kS das e9 Aousbiews 1 Ge JOWILUSUEH SSIM E6 E 0G d s Jouusugn ss JIA 0 zg Z J pusueN eso Z6 L8 L Jemuisugn SS J IIAA L Ol 6 8 Job CZ tb Dunee obue poo Su nb s UE Joe UdU VW Sss 1d 7 Bu s UayM luo L Ho 0 spuodes OL x 970 auf uug e 31d J OL 8 9 rt 60 sun 9 8P09 Nid IEnpIaipu GZ 0 uo HO 0 wee ua p2 Bujusdo 2e uoo pasojo Ajjeusou L uol 29 1 p uonoui g wieje al 6 jndul eusa x9 Jed 3919S Z 0 Bulsoj9 Jpeluo2 uedo Ajewsou Q sSlndul uoynq jeo Aou Bu uu JaSeJ Jolluouu e ue 0 yndu ubissy Z uolo uuo2 Uu g1sl weeds pue weje sd 6 weje sd g uonoS uuoo u si yeeds UONEAIOE louu l 9 Japrusues ssam G Uouo jeo Buluuooui 0 Ieo Aou Bu uu BuioBino eo Aouebiawa payeodas pue uono uuoo u lsii ye ds Jjo 0 yndyno ayeanoy ZZ 0 jndjno Aejas app uo nq 9IAJ8S JJO 0 uopnq S uopnq UO LZ 0 Jo 0 s ep GC 0 JEAJOAU UE SO OHEWOINY OL 19 u S Buliolluouu e wo sayepdn oo uun e i lue nB i sief yun y Ji ajqissod Ajuo L x 00 LZ 91 00 2 Woy Z
39. rephone 62 Duplex mode two way operation SEO Cancel the repeated call function for the call by pressing 8 then 0 e Reject the call and terminate The Carephone 62 dials the next number on the list Kill Remote activation of the relay output only when programming step 72 is set to 6 see Section 6 2 4 Programming steps page 19 Bosch Security Systems User Manual F 01U 141 162 V3 2012 11 40 en Operation Carephone 62 8 3 8 4 Taking Phone Calls The Carephone 62 can be programmed so that you can take phone calls using the emergency call button on the unit or using the wireless transmitter The programming step 61 must not be set to 0 See programming step 61 Incoming call recognition Taking phone calls with the Carephone 62 To take a phone call with the Carephone 62 press the emergency call button when the phone rings To terminate the call press the emergency call button again Taking phone calls with the wireless transmitter To take a phone call with the wireless transmitter press the button of your wireless transmitter when the phone rings To terminate the call press the button of your wireless transmitter again Test instructions Make sure to perform a test regularly by sending a manual test alarm with the wireless transmitter This will test the wireless connection between the transmitter and the Carephone 62 and will also test the connection of the Carephone 62 to the monitori
40. rpose User Manual F 01U 141 162 V3 2012 11 Bosch Security Systems 42 en Maintenance Carephone 62 9 3 Replacing the backup battery The backup battery of the Carephone 62 has a limited operating life and should be replaced after 3 years To replace the battery 1 Disconnect the power cord from the unit 2 Disconnect the plug of the backup battery from the Carephone 3 Release the battery pack cover from the two clips by levering up with a screwdriver F 01U 141 162 V3 2012 11 User Manual Bosch Security Systems 43 Maintenance en Carephone 62 Open the battery pack cover 4 Lever off the battery with a screwdriver and release it from D the two braces Pull it out gently from its location F 01U 141 162 V3 2012 11 User Manual Bosch Security Systems 44 en Maintenance Carephone 62 6 Place the new battery with one brace engaged 7 Push the side of the new battery over the other brace until it is clipped 8 Push on the end of the new battery to place it precisely into its location F 01U 141 162 V3 2012 11 User Manual Bosch Security Systems Carephone 62 Maintenance en 45 9 Connect the plug of the backup battery into the socket The plug can be reversed 10 Close the battery pack cover NOTICE In order to reach the maximum battery capacity the battery has to be discharged and re charged 2 to 3 times before first use Bosch S
41. s Carephone 62 Programming en 25 61 Incoming call recognition Incoming phone calls can be accepted and terminated by the Carephone 62 s emergency call button or by using the wireless transmitter if it is programmed for emergency call initiation The ring tone on the Carephone 62 can be switched on or off and the volume can be adjusted 0 off no incoming call can be answered and terminated by the wireless transmitter or call button 1 with ring tone 2 with loud ring tone 3 with soft ring tone 4 without ring tone only the phone rings Default value is 0 62 Loudspeaker volume This step is used to program the default volume as well as the maximum and minimum settings The default volume is the volume at which the monitoring centre communicates via the Carephone 62 Minimum setting is low volume Maximum setting is high volume Both can be adjusted by the monitoring centre during a call Use settings 1 to 8 to program these three volumes Default values are 4 6 and 2 63 Acoustical feedback for technical failures The Carephone 62 can be set to announce technical failures through the LED lamps and the loudspeaker or through the LED lamps only 0 loudspeaker off 1 loudspeaker on 2 loudspeaker on from 7 00 to 21 00 Setting 2 is only available when the Carephone 62 is connected to a monitoring centre that regularly gives real time clock updates to the unit Check with your monitoring centre
42. s User Manual F 01U 141 162 V3 2012 11 32 en Additional Devices Carephone 62 7 3 Wired peripherals A socket to connect an external input is provided on the back of the Carephone 62 The relay output and an external device are connected using a cord with an RJ45 plug NOTICE Before you install and connect an external wired device disconnect the Carephone 62 from the telephone line and power supply Explanation of the pin functions Fo eee eee relay output NC normally closed Pin 6 relay output C common L A SAMLLL LALLA AML N ee external input signal F 01U 141 162 V3 2012 11 User Manual Bosch Security Systems Carephone 62 Additional Devices en 33 7 4 Microphone and loudspeaker connection An external microphone and an external loudspeaker can be connected Open the top cover of the unit and remove the battery pack cover to access the compartment Locate the sockets of the microphone 1 and loudspeaker 2 and plug in the corresponding jacks Fasten the cables into the channels on the battery pack cover 7 5 microSD memory card cro IS The Carephone 62 can be equipped with a microSD memory card to perform a fast and easy programming First install the microSD memory card NOTICE Use only a microSD memory card of maximum 2 GB capacity Bosch Security Systems User Manual F 01U 141 162 V3 2012 11 34 en Additional Devices Car
43. tter is received the Carephone 62 returns to standby F 01U 141 162 V3 2012 11 User Manual Bosch Security Systems Carephone 62 Additional Devices en 31 7 Additional Devices 7 1 Wireless transmitters The wireless transmitter that is supplied with the Carephone 62 is designed to make emergency calls and allows you to move around your home within radio range lt Always carry the wireless transmitter with you when you are at home To make an emergency call using the wireless transmitter press the button on the wireless transmitter The indicator lamp lights up once as confirmation The Carephone 62 announces radio button x x being the number of the transmitter and the call is activated An emergency call made by mistake can be cancelled during the pre alarm by pressing the Action button on the Carephone 62 CAUTION The radio range between the wireless transmitter and the Carephone 62 depends largely on the environment in which the devices are used Test the range within your own environment 7 2 Wireless detectors Up to 10 wireless detectors such as a smoke detector or a motion detector can be registered in the Carephone 62 These detectors must be registered according to programming step 91 99 amp 90 Registering wireless transmitters At installation these detectors can have an input assignment see programming step 81 89 amp 80 Assigning wireless transmitters Bosch Security System

Carephone 62

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