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Blackboard 8 FAQs for Students

1. EXCEPTION It is not often but the course you are taking could have set up problems In those cases the professor should contact the Blackboard administrator Getting Email 9 Why am I not receiving e mails from my Blackboard classes Answer Your Brooklyn College e mail address bcmail brooklyn cuny edu should be your default email address on Blackboard but Blackboard system will keep the primary e mail you entered the first time you enrolled in a class at Brooklyn College Some popular e mail providers such as Yahoo Hotmail and even AOL may identify email from Blackboard as junk mail and then either automatically delete the email or move it to a junk mail folder If you are using the Brooklyn College email and are not receiving your messages through Blackboard please check your settings to make sure that you do not have all e mail from Blackboard defaulted to your junk folder 10 Where can find the e mail address linked to Blackboard Answer 1 Logon to Blackboard 2 Click on the Personal Information link in the Tools box on the left side of the HOME tab Announcements Calendar Tasks View Grades Address Book Personal Information Personal Information Update Email My Scholar 3 Press the Edit Personal Information link 11 HI fe Blackboard 8 0 Help Scholar Brooklyn College BC Library System Admin Personal Information Edit Personal Information Edit personal inforrnation Se
2. You will get an error message instead of the document attached or posted in the course if the name of the document is too long and do not have the underscore _ between words Avoid space in the file name or use underscore _ between the words Example of proper format o Adolescents _should_not_be_allowed_to make_their_own_life_and_ death decisions doc Be patient wait for the content successfully added receipt DO NOT click elsewhere while uploading a file 18 How do I upload iTunes Content on Blackboard Answer iTunes U is a free application for Mac and PC It plays all your digital music and video It syncs content to your iPod iPhone and Apple TV To get access you must download iTunes at lt http www apple com itunes download gt 18 2 Go to the course to which you will add the iTunes U content 3 Click the Content Area where the iTunes U content is 4 Click the iTunes U link to open your iTunes site CU Me Blackboard 8 0 Home Scholar Help Brooklyn College BC Library BRELYN BB WORKSHOP BRELYN BB WORKSHOP gt CONTROL PANEL gt ASSIGNMENTS a Assignments ltem Gp Folder s External Link Course Link mh Learning Unit Select Discussion Board v Go fa a x Movie Modify Manage Copy Remove OK Click the iTunes U link to open your iTunes site 5 Choose the Upload and Manage Files link Choose the Upload and Manage Files link 6 To upload a file c
3. Your full name b Your date of birth c Your email address d Courses in which you are enrolled e And an explanation of the problem Sharing Documents 13 How can find the digital drop box in Blackboard Answer THE DIGITAL DROPBOX IS NOT LONGER AN OPTION ON BLACKBOARD Assignment and SafeAssigment are the new tools that instructors and students can use to exchange files 15 Library Ask A Librarian Student FAQ on Blackboard No files found 14 How do I access the Assignment or SafeAssigment functions Answer Assignments or SafeAssigments are part of the Content Area and you need to ask your professor where the link is nia bival Recta of iniedigence and arming me mentor esearch one Theory And etia a be piga discuaiinn of Pe major sine of he pero Tery pis EHRE DHI eed on ahal mae otter re Perce of Lemon BAe oeg E Ameo irre it puter er ra COUT E re AT ra Delco Vio ori Akane firien Aamen Witten Agsigromect FT i reyt Con phrie Stage 8 of me Guiada Diari Alter to a arpia LID Wierkbook p H ey gunia pa mig Fil aut a Seopa See Ji Apii E veces muj Heed 1 rg Se rea len Die ig tte To add Papers Select the content area where the Assignment or SafeAssigment is Click the View Complete link Type comments in a text box Press the Browse button to select the file from your computer Click the Submit button Ea cal am Students can submit papers in Word doc Plain Text txt Rich Text Format rtf P
4. ond Inetracors Gan quetomine fe multba of most aspects of the patom Mann Organigacion Tris mangal bagina by imrodanng me Bleckioand Academic Sate The second sachon miras tho Course emaranment of Me Blackboord Leaning Spatem The final sarios Pinte the advanced maires of ie Blackboard Community Syrit Hanen Comantions To aie jha manual abe iy vai a Rute of Covered appr Prout Siymbal Description Baid type A bution oo fabi aimi bO Taan u ae hhi Tye Snas Tadig ben mid petim Using this mamusi Ta marl a bee Weed di a ipanaa I hauki be head from eegetrang bp ered f the manaii a ree oning the Laki gabig Ihe midir is naviga giy iguh apai 24 24 Where can ask for help on Blackboard Answer e On campus please visit the Library Cafe lower level Whitehead Hall or Library New Media Center 2nd floor Library click the following links for hours Library Cafe lt http ait brooklyn cuny edu librarycafe page php view hours gt Media Center lt http dewey brooklyn cuny edu library about hours gt e Off campus you may contact Information Technology Services ITS Help Desk Phone 718 677 6180 E mail helpdesk brooklyn cuny edu Hours Monday Friday from 9 00 AM to 5 00 PM Online support for the CUNY Portal is available HERE Others 25 Courses from a previous semester are still listed in My Blackboard site under My Courses I only want to see the courses that am currently taking How can I eliminate these
5. 18 How do upload iTunes Content on Blackboard Answering Online Test 19 How do answer online Tests amp Quizzes on Blackboard 20 What do need to do if have technical issues when taking the test Working with Discussion Thread 21 What is a threaded discussion on a Blackboard Discussion Board list 22 Where do access a Group Discussion on Blackboard Finding Help 23 Where can find the Blackboard Manual 24 Where can ask for help on Blackboard Others 25 Courses from a previous semester are still listed in My Blackboard site under My Courses only want to see the courses that am currently taking How can eliminate these links 26 How do I enroll myself in a Blackboard organization 27 Where do find grades for my Blackboard classes 28 What plug ins should use for Blackboard Getting Started 1 What do I need to do to enter Blackboard for the first time Answer If you are a Brooklyn College student faculty or staff member a Blackboard account has been reserved for you Before using it you must first set the account up specifying your account preferences Blackboard is accessed through the CUNY Portal CUNY Portal and BC WebCentral are different sites To set up or verify your CUNY Portal account 1 From any Internet accessible computer visit the CUNY portal at https cunyportal cuny edu 2 For your one time account set up click on Register for a New Account gt gt link Ny Ef City a
6. Coals Click the Enroll button close to Organitaben Mene Corton we Caan Oe on Ag GH HOHE co the organization s name Outer wit Cats Tech 146 thanter 10 LeGsargs 31 Medgar Evers 14 ueterbern 25 Daten isins ED Leede Rames Ramara wern Poseswe Gi neos 5 If the organization require an enrollment access code from the Leader Enter the enrollment access code 6 Click the Submit button 7 Click OK in the confirmation page CU NS Blackboard 8 0 Help Scholar Brooklyn College BC Library AER Banen If the organization require an enrollment access code from the Leader Enter the Enroll in Organization Dietetic Internship HNS DI enrollment access code Self Enrollment Leader Raymond Weston Roseanne Schnoll Description Categories MEDICINE amp HEALTH Nutrition This organization requires an enrollment access code from the Leader Enter the enrollment access code and click SufMnit to enroll Access Code Submit Click Submit to enroll Click Submit to finish or click Cancel to quit 26 Note You will find the organization link into My Organizations box in the Welcome or Brooklyn College page 27 Where do find grades for my Blackboard classes Answer There are two different ways 1 From your Blackboard course site a Go to the individual course site to see your grade for that course b Click on the Tools button c Click on the My Grades option CU 4 Oo 8 NES
7. Communication ry Extemal Links on Callahonatlon Tools CS Diccussion Board T B communication T Course Tools RA Course Man eg Group Pages ree Detail View Rogier Senil Fima Send amail Press Group Pages link d Messajts h oS Messages 5 Select the hyperlink group name listed in the Group Pages site PELDILOO TESTO COMMITTING AUP Pacis PEJ l Group Pages oe e Select the hyperlink group name listed in the Group Pages Took E Communication Hi Course Tools i Course Hap E Refresh Gh Detail View 6 Press the function link Group Discussion Board the link for the forum and then the Thread button in the tool bar 23 A I 1 of Blac kboard 8 0 Home Help Logout Help Scholar Brooklyn College BC Library BKLYN BB TEST CT gt COMMUNICATIONS gt GROUP PAGES gt G1 gt GROUP PAGE G1 juncements Jocuments nformation Group Page G1 ssignments Information gt Group Discussion Board ae Sa Press the function link Tools Communication Send Email Group Discussion Board nga aatia Tis the link for the forum and Domingo Student then the Thread button in the B Communication tool bar Course Tools fA Course Map Refresh Detail View 7 To adda Discussion Board Thread follow instructions for question 20 above Finding Help 23 Where can find the Blackboard Manual Answer A detailed student manual for Blackboard is available
8. EVENTS LIBRARIES EMPLOYMENT PORTAL LOG IN Welcome gt gt Portal Log in Citizen CUNY Portal Log in Citizen CUNY EMAIL A NEW PASSWORD Enter your Username below If it matches an existing account we will e mail a new password to your registered e mail address Username E mail Password 4 Click on E mail Password button IMPORTANT You will receive your password within a minute at the e mail address associated with your CUNY Portal account If you do not remember your e mail listed at CUNY Portal please contact Brooklyn College Help Desk Monday Friday from 9 00 AM 5 00 PM E mail lt HelpDesk brooklyn cuny edu gt Telephone 718 677 6180 Include in your email the following information a Your full name b Your date of birth c Your email address d Courses in which you are enrolled e And an Explanation of the problem 5 How do I change my CUNY portal Blackboard password Answer 1 From any Internet accessible computer visit the CUNY portal page at https cunyportal cuny edu 2 Enter your username and password into the Authentication window and then click on the Log In button The City aFindlt College Websites Text Version University f o New York Future Students Current Students Faculty Staff Alumni ABOUT ACADEMICS ADMISSIONS RESEARCH NEWS EVENTS LIBRARIES EMPLOYMENT PORTAL LOG IN gt gt Portal Log in Citizen CUHY Portal Log in Citizen CUNY Ent F F aly ee
9. all other applications e g Word iTunes games IM tools unless otherwise directed by your Instructor Rebooting your computer may free resources and avoid interference from applications running in the background Open only one browser window Click the link once to enter the test Wait for the page to load completely Logon to Blackboard Go to the course to which you will answer the test Click the Assignment link in the menubar or the content area where the assignment is Read the instructions carefully Blackboard 8 0 Help Scholar Brooklyn College BC Library System Admin BKLYN BB TEST CT gt ANNOUNCEMENTS Course Documents Course Information Announcements Assignments Cl ick the Assignment Staff Information a Discussion Board VIEW TODAY l VIEW LAST 7 DAYS l l n k Tools Communication une 29 2010 July 06 2010 External Links No announcements found Tools Slachboart Academic Suite B Communication 1997 2010 Blackboard Inc Al Rights Reserved U S Patent No 6 988 138 Additional Patents Pending Ke Course Tools Fecessibility information can be found at http access blackboard com fal Course Map Refresh Detail View 5 Choose the assessment s link and then the OK to begin test Choose the assessments link RA Course Map Refresh Detail View 20 CU 7 i i O fa ge fee Blackboard 8 0 VEEL SIM yp ate Home Help Scholar Brooklyn College BC Librar
10. days Courses you ore aching Ne courte annonces have beer peeled i fee lazi T daya wa 3 i Hagedorn ide funavlebla Ho organization announcements Fave been pdetod iA fhe lanl 7 diys E Searing 2009 Haman ghis Childra ST 30 MWI KJG Brcsklen W Spring 2009 W ng Biel sett 4 E 1 j E Spring 2000 Hea beta A Busines BUS HT TRY 26 Brooklyn uaia Courses Gh yo ore enrolled Tid of a pendi icon bo p raoralne hii madula ary Organizaiiana Organizations you ara leading Your professor may have forgotten _ stssessttwetsnonttortocssnsriancat ume to make the site available You ot Gene Program in Sptar Language Patton should contact your professor Via stmt Pinsin svsioeans cous tunavaiiatte i STUDENT FAC ON BLACKBOARD unaraitaten email or in class and ask them to a UndarmnteteSzeech Commision Aa Sslansas check on course availability If you are sure your class is using Blackboard but you cannot access the site 10 1 Your professor may have forgotten to make the site available You should contact your professor via email or in class and ask them to check on course availability 2 You may have a status problem If this is the case you have to check at the Registrar office Enrollment Services Center West Quad Center 1st Floor Phone 718 951 5441 Website lt http www brooklyn cuny edu pub 1013 htm gt or Bursar office Phone 718 951 5200 Once you fix that problem you should be in the system within 24 hours
11. from any Brooklyn College Blackboard course just select the Tools menu in your course and click on User Manual More documentation is also available by clicking on the HELP icon while logged into the Brooklyn College Blackboard website Wy Graces Viie gba Change your infomation Lets Teka Thi Bie ric BiaokbnariS No The Ebiotric Blackboard Utot I 6 Ee Seholer Cours Home View Scholar Gourde heme ay My Be si ee tira A ENEN p PERPE Blackboard Academic Sulle User Manual raae Wek b gt the Deckiboerd Academic Suite The Backboard Academe Bult offers a rowel eet of tool funciona and features for eai Bees the features thet are included aa part of the Blackbsard Academic Suits here are numeroa Bcdisional fools hat can be ackied o Blackboard Acsdemic Buio as Backboard Bulking Biosa Ths user manuel detaia the fools ard functions included win ihe petor from the User or perena weer peripectve Ofer manuel doted ihe construction ceriomiwhon and mankgemess features for inginators Laden and yin Admeusiaton Acesemic Suit maana Inet ot nll ihe looks and fonchesa Pat and Miabi ane Gecumented in tha manual guiha Baca allow Beales Tater foots and furobores to fue Blackboard Academe Gude indsedual Buking Mocks ma noi documented in the mama Conte your Byam Ajmara tor bittin wa a Duiding Dia Tra boo and Anebo hanuma bn ha maul many nod be iadaee fo eea oF ony uvadabie in certs areas of ihe Blackboard Academic Suin System Adminai Leader
12. is because you have a duplicate account and you entered wrong username To verify your valid username access contact Brooklyn College Help Desk Monday Friday from 9 00 AM 5 00 PM E mail lt HelpDesk brooklyn cuny edu gt Telephone 718 677 6180 Include in your email the following information a Your full name b Your date of birth c Your email address d Courses in which you are enrolled e And an explanation of the problem T Can use an AOL Google Chrome Opera browsers to access Blackboard Answer AOL Google Chrome Opera browsers are not fully integrate with Blackboard You should use another browser A good option is to download Mozilla Firefox from lt http www mozilla com en US firefox gt which performs fine with Blackboard and is free mozilla With more than 15 000 improvements Firefox 3 is faster safer LOOT Organic Tafua Tipi amp Teicha and smarter than ever before FAelsara Porta thar Eyrie and kang What s So Great About Firefox Fireloy vo LE 8 am registered in several courses but some of my classes are not showing up on my Blackboard site Why aren t they listed Answer Blackboard sites are created automatically for each course but the professor has the option of using Blackboard or not Ask your professors if your class is using Blackboard RIS Blackboard 8 0 hore Brooklyn College i ity Courees Mo yale announcements have beeen Goabed in the last T
13. lo recebe Pay Tukion ad Feas important oollege neers and alerta MI Gene Bactions WAME TEST STUDENT Pay Tuition ane Fees i TEST dike ADDRESS HU SOUTH THIRD STREET APARTMENT 41 DRDOWLYN MV 11211 Onder an cia PaM LS rare Transcaipt My eq ee Praqress My EC Email BC STUDENT EMAIL ich a Customize BC STUDEOT EMAIL 10 STS BL Sidon Enea Subscriptions arep BRDO PERSONAL EMAIL bi at ALCL BDU Hlachhoacr d iiia La Student Traneacions DATE OF MiRTH wng Chasaillads Bpen for Me Repke For Resources FERPA Presea Form At the top of the left column there will be a channel called My Personal Info Your Email ID is listed below your phone number Note Your full BC email address is listed below your Email ID but only the part before the sign is required when logging on What is my email password Your Email password is automatically assigned to you and depends on when you first enrolled at Brooklyn College If you enrolled in Summer Fall 2008 or later e Your initial email password is a combination of the month and day of your birthday plus the last 5 digits of your Student ID number SSN The format is MMDDSSSSS e For example If you were born on May 10th and your SSN is 123456789 your email password would be 051056789 If you enrolled in Spring 2008 or earlier e Your email password is your full 9 digit Student ID SSN Connecting to Your BC Email Account Once you know your Email ID and password you can con
14. nter your username and passwor Portal FAQs Existing Portal Users If you are a prior pq into the Authentication window and however will need to recreate any bookm then click on the Log In button Email Contact Us Register for a New Account gt StudentF aculty Staff email services are administered on each CUNY campus Your session has timed out Information available at Campus Help Desks 3 Username Make this web site talk get textHELP Browsealoud Password ALTERNATIVE BLACKBOARD LOGIN 3 Look to the upper _ of the page and click on the My Profile link Sineus 1 FACULTY STAFF ADMISSIONS FINANCIALAID BLACKBOARD LIBRARIES SERVICES CUNY eMALL HELP MY PROFILE CUNY EDU LOG OUT WELCOME a aa Click on the My Profile link as Chancellors Report SER Pree As citizens of CUNY we enjoy CUNY EMALL many benefits and VETERANS SERVICES po responsibilities including an CITIZENSHIP NOW r obligation to contribute to A ay our community I encourage you to find ways to serve pe New Yorkers across the five ePermit Veterans Services i boroughs when CUNY The CUNY Office of Veterans Affairs is j citizens share their talents one stop source of information through volunteerism and public service the eSIMS Online Registration regarding services for veterans cumulative impact on our communities and our reservists and their dependents and city is profound survivors Learn about educational benef
15. secure encryption protocols When creating a CUNY Portal accountthe social security number you provide must match the number on file in our University s student or human resource information systems You are only asked to provide your confidential information to validate your account for Portal access We do not store it outside our existing systems Ifyou are experiencing difficulties registering please contact your college help desk or personnel office to assist you Possible Problem If the screen says One or more fields below did not exactly match the data we have in our records Please try again then enter your information again Note If the screen shows the same message it may be due to a problem during the registration process Resolution If you are having trouble registering with the CUNY Portal because of incorrect information or an inability to verify your information please contact Brooklyn College Help Desk Monday Friday from 9 00 AM 5 00 PM E mail lt HelpDesk brooklyn cuny edu gt Telephone 718 677 6180 Include in your email the following information a Your full name b Your date of birth c Your email address d Courses in which you are enrolled e And an Explanation of the problem 6 Now you must select a username The log in process will choose one for you usually your first initial and last name but you may change this if you wish After the username select a password and enter it twic
16. Blackboard 8 0 Hing Hela booa Home Scholar Help Brooklyn College Brooklyn Library TEST TEST gt TOOLS Announcements Course Information amp Tools Staff Information Course Documents Assignments Address Book Communication 7 Address Book Discussion Board External Links Tools Calendar Calendar Tools ee Glossary Communication 7 Glossary Tool Organization Tools a ka Organization Map Homepage My Grades link Edit homepage Refresh Detail View My Grades View grades Personal information Change your information asks asks 2 From your Brooklyn College tab a Within Tools menu click on View Grades link b Click the link for the course site that you are checking for your grade Announcements Calendar Tasks Address Book Personal Information My Scholar E e Ei i 4 My Expo 28 What plug ins should use for Blackboard 21 Answer Microsoft Office is highly recommended If you do not have Microsoft Office click the following links to install these programs PowerPoint Viewer lt htto www microsoft com downloads details aspx familyid 048DC840 14E1 467D 8DCA 19D2A8FD 485 amp displaylang en gt Word Viewer lt http www microsoft com downloads details aspx FamilyID 365 ce88 cfa 45 a 9aec f4f82 7f20cac amp displaylang en gt Some course documents are in Adobe Acrobat Reader PDF format and you will need it to be able to open the course documen
17. Brooklyn College Academic IT Office of Academic Information Technologies Brooklyn College Student Blackboard Support Student Frequently Asked Questions FAQ Getting Started 1 What do need to do to enter Blackboard for the first time 2 How dol login to Blackboard Changing Username Password 3 l can t remember my CUNY portal Blackboard password What do do 4 How can ask fora new CUNY portal Blackboard password if am a visitor 5 How dol change my CUNY portal Blackboard password Accessing Courses 6 Iwas able to open My Page at CUNY Portal but did not find a Blackboard link on the site What do do 7 Can I use an AOL browser to access blackboard 8 lam registered in several courses but some of my classes are not showing up on my Blackboard site Why aren t they listed Getting Email 9 Why am not receiving e mails from my Blackboard classes 10 Where can find the e mail address linked to Blackboard 11 How can change my e mail address in Blackboard 12 How do access my Brooklyn College email account Sharing Documents 13 How can find the digital drop box in Blackboard 14 How do access the Assignment or SafeAssigment functions 15 What do need to do if by mistake submitted the wrong Assignment or SafeAssiqment document 16 Which are the differences between Assignment and SafeAssigment 17 lam having problems uploading documents to Blackboard Can you give me some help
18. CH NEWS EVENTS LIBRARIES EMPLOYMENT PORTAL LOG IN Welcome gt gt Portal Log in Citizen CUHY Portal Log in Citizen CUNY REGISTRATION PLEASE VERIFY YOUR INFORMATION Last Name Peters Social Security Number XXX XX 3098 Date of Birth 09 15 1982 6 The Password Reset page will show you your username and the option to create a new password T Type your new password twice 8 Click the Save button i The City aFindlt College Websites Text Version University of New York Future Students Current Students Faculty Staff Alumni ABOUT ACADEMICS ADMISSIONS RESEARCH NEWS EVENTS LIBRARIES EMPLOYMENT PORTAL LOG IN Welcome gt gt Portal Log in Citizen CUNY Portal Log in Citizen CUNY PASSWORD RESET Your username is apeters Please choose a new password below New Password EA _ Resolution If you are having trouble registering with the CUNY Portal because of incorrect information or an inability to verify your information please contact Brooklyn College Help Desk Monday Friday from 9 00 AM 5 00 PM E mail lt HelpDesk brooklyn cuny edu gt Telephone 718 677 6180 Include in your email the following information a Your full name b Your date of birth c Your email address d Courses in which you are enrolled e And an Explanation of the problem 4 How can ask for a new CUNY portal Blackboard password if lam a visitor Answer The following steps will walk y
19. DF and HTML formats Files exchange using the Assignment or SafeAssigment feature can be submitted only once 16 Seholar Anrouncements Staff Information Cecuasien Board Course Iniematon Course Documents AmIgnmarcs External Links Err katia Tosu Tois E Communiestion Orgacates Toola D Orgacdzaten Mac Rafnesh Gp Dewi View Announcements Staff Information Discussion Board Course Information Course Dotume ts Assignments External Links Help Brsckiyn Colege Brechin Leary TEE ARR CSTE SAD ATs ET ARH UT A Gi Upload Assignmant Written Assignment 1 Assignment Information Vitter Assignment i Iesiruciiond in et bison cere Sonn Poors of ga and aming dine ein Rosani cere Mady and veri bi A i Pia Ge dl as majai aes ced h pariular aay pti researched and in whl waye ii eer ha Principles of Learning Afar completing Witten Amsignrman A1 Bub he daumen io fie ViewC cen plibe link Below E Assignment Materials ae aar Attach local nio Browse Currant Attached Films Submit ok Sanne fo stop woning and continue word beter Chock Subit ig fnigh Cligk Cancel ip quil witroul saveng changes HS ee ia Breoklyn Library TEST IPEST UPLOAD PAFEATHOMUENT Upload SafeAssignment By aubcutting this paper you agea 1 to the Tens of Uae at SafaAgsign Terme of Leo fiz ihat your indtibution may wda your paper in accondamda with your institutions polichea and 3 thal your wi of SalieAss
20. Findlt College Websites Text Version University of New York ents Faculty Staff Alumni For your one time account PORTAL LOG IN a E S set up click on Register Welcome gt gt Portal Log in Citizen CUNY fo ra N ew Ac cou nt gt gt li n k Portal Log in Citizen CUNY Help PORTAL LOG IN Portal FAQs Existing Portal Users If yoy are a prior portal user please do not re register to use the Citizen CUNY portal All users however will need to regate any bookmarks favorites on the new MyPage Email Contact Us Register for a New Account gt Account and Password Reset gt E mail a New Password gt Student acultyStaff email services are gt administered on each CUNY campus Your session has timed out Information available at Campus Help Desks Make this web site talk Username get textHELP Password Browsealoud ALTERNATIVE BLACKBOARD LOGIN 3 You will be given several options If you are a student click on Student i The City a Findit a College Websites Text Version University of New York Future Students Current Students Faculty Staff Alumni ABOUT ACADEMICS ADMISSIONS RESEARCH NEWS EVENTS LIBRARIES EMPLOYMENT PORTAL LOG IN Welcome gt gt Portal Log in Citizen CUNY Portal Log in Citizen CUNY NEW USER REGISTRATION PLEASE SELECT THE OPTION THAT BEST DESCRIBES YOUR CURRENT ROLE WITHIN THE UNIVERSITY Student lam currently enrolled as a student ata CUNY col
21. and username 1 Go to the CUNY Portal Login page at https cunyportal cuny edu 2 Click on the Account and Password Reset gt gt link i The City aFindlt College Websites Text Version University of N New York Click on the Account and Future Students Current Students Faculty Staff Alumni me Password Reset gt gt link IPLOYMENT PORTAL LOG IN Welcome gt Portal Log in Citizen CUNY Portal Log in Citizen CUNY Help PORTAL LOG IN Portal FAQs Existing Portal Users If you are a prior portal Ser please do not re register to use the Citizen CUNY portal All users however will need to recreate any bookmarksifaviges on the new MyPage Email Contact Us Student aculty Staff email services are administered on each CUNY campus Your session has timed out Information available at Campus Help Desks gt Register for a New Account Account and Password Reset E mail a New Password Make this web site talk Username get textHELP Password Browsealoud ALTERNATIVE BLACKBOARD LOGIN 3 You will be brought to a Validate CUNY Affiliation page where you will have to type in your information a Last Name b Social Security Number c Date of Birth i The City aFindit a College Websites Text Version University of y New York Future Students Current Students Faculty Staff Alumni ABOUT ACADEMICS ADMISSIONS RESEARCH NEWS EVENTS LIBRARIES EMPLOYMENT PORTAL LOG IN Welcome gt gt Portal L
22. arFlag Ma MarkRead Ma Mark Unread Search Communication Discussion Board There are no acceSNple items or items that match the search criteria to display External Links Tools Refresh Expand A Collapse All DETE Discussion Boara Torgac Organization Tools ka Organization Map Refresh E Detail View 22 Where do access a group Discussion Board on Blackboard Answer 1 Logon to Blackboard 2 Go to the course to which you will access the group Discussion Board 3 Click the Communication button in the menu bar 22 HI a fe Blackboard 8 0 Home Help Scholar Brooklyn College Announcements Course Documents Announcements Course Information Assignments Staff Information Discussion Board VIEW TODAY VIEW LAST 7 DAYS Tools Communication External Links No announcements found Tools B Communication Course Tools BC Library BKLYN BB TEST CT gt ANNOUNCEMENTS System Admin Click the Communication _ une 29 2010 July 06 2010 button in the menu bar Backboard Academic Suite 1997 2010 Blackboard Inc All Rights Reserved U S Patent No 6 988 138 Additional Patents Pending Fecessibility information can be found at http access blackboard com HA Course Map Refresh Detail View 4 Press Group Pages link in the Communication page POLYM BR TEST CT COMMUNEC ATO NT Saf Communications SE Assigranents Bball Infarnmetior Discussion Board Tools
23. e Enter your preferred e mail address as well This will be made available to your professor and fellow students Click on the Save button after checking your information for correctness Password Rules Passwords must be at least 6 characters They can contain any alphanumeric character A Z 0 9 no spaces or punctuation 7 You have completed the account set up Be sure to WRITE DOWN your username and password in a secure place 8 You should wait for a minute and then you will be able to login 2 How do login to Blackboard Answer 1 From any Internet computer visit the CUNY portal at hitps cunyportal cuny edu 2 Enter your username and password into the Authentication window and then click on the Log In button The City aFindlt College Websites Text Version University of 4 New York Future Students Current Students Faculty Staff Alumni ABOUT ACADEMICS ADMISSIONS RESEARCH NEWS EVENTS LIBRARIES EMPLOYMENT PORTAL LOG IN Welcome gt Portal Log in Citizen CUNY Portal Log in Citizen CUNY Help PORTAL LOGAN Enter your username and password Portal FAQs Existing Portal Users If you are a pri into the Authentication window and however will need to recreate any bo then click on the Log In button Email Contact Us Register for a New Account gt Student aculty Staff email services are administered on each CUNY campus Your session has timed out Information available at Campus Help Desks Make this w
24. eb site talk Username get textHELP Password Browsealoud K ALTERNATIVE BLACKBOARD LOGIN 3 Choose Blackboard button Choose Blackboard button Brooklyn College Brooklyn Ubrary Meaty Gortert Mextty Layout Announcements Calender Tasks M Spring 2009 Case Stud In Anthr ANTHR 135 MY9Q 3321 Brooklyn unavailable View Graces Springa 2009 Ind Rarch Bus 1 BUS 853 V16 00175 Brooklyn unavailable B ok z CA THE 707 RZ3 Hist Theory amp Crit 2 2853 unavailable The Course Merge Too allows you merge bvo or more courses tial you are teaching into a Courses in which you are enrolied SuNgle coursa Tat Contains enroiments for a4 of he users Mat aro enrolled in any of Me Merged cournet Click More io Cregie ang Mengou Memed Courses Organizations you are leading M Blackboard lt experienced users Blackboard 8 Workshop For novice users unavailable ta Brooklyn College Library M Graduate Program in Speech Language Pathology Q i Prof Pumareio Development Course unavailable STUDENT FAQ ON BLACKBOARD unavaii Emergency System Maintenance January 22 2009 7 30 930 A M No course announcements have been posted in the last 7 days NO organization announcements have been posted in the last 7 days Changing Username Password 3 I can t remember my CUNY portal Blackboard password What do I do Answer The following steps will walk you through requesting a new password
25. endar contact manager task list reminders and notes How Do I Access My BC Email Account He al Click the Login to My BC Email button What is my Email ID You can find your Email IC What is my Email Password If you enrolled at the college in Summer Fall 2008 or later your initial email password is the month and day of your birthday plus the last 5 digits of your Student ID number SSN The format is MMDDSSSSS8 Example If you were born on May 10th and your SSN is 123456789 your email password would be 051056789 lf you enrolled in Spring 2008 or earlier your initial email password is your full 9 digit Student ID SSN For additional assistance with your email account please call 718 677 6180 Review the Student Email FAQ 4 Anew window will open up prompting you for your User Name and Password Your User Name is your Email ID Authentication Required E 4 username and password are being requested by Attps fstudmail brooklyn cuny edu The site says studmail brooklyn cuny edu UserName Your Email ID je g A8 234 not your full email address Password Your Email Password 5 You should now be connected to your BC email account If you are having trouble accessing your Brooklyn College email please contact Brooklyn College Network Support Group Monday Friday from 9 00 AM 5 00 PM E mail lt portal brooklyn cuny edu gt Telephone 718 677 6180 Include in your email the following information a
26. es Address Book Personal Information Update Email Click on the pea Michina Update Email EBR amp H i 3 This will display the currently email address and allow you to change it to a CUNY email address Enter the new Email twice MTA i Update Emal To ate pal pose mae ae CLAD paad piia Enter the new Email twice 4 Click the Submit button 5 Press the OK button at the receipt page Note This will not change the email address used in the CUNY Portal or any other CUNY system It will ONLY change the email used by Blackboard 12 How do access my Brooklyn College email account Answer To access your Brooklyn College email account you need to know your Email ID and Email Password This is not the same as your WebCentral ID and Password What is my email ID Your Email ID is automatically assigned to you during your first week of classes at Brooklyn College and will remain the same until you graduate To find your E Mail ID do the following 1 Logon to WebCentral 2 Click the My Info tab Weicome FS SIHT WebCentral jet wercome Home Myinto eServices Academics Campus into Advisement Student Attairs Career Whe Perens SHORTCUTS my tchedule and Grader els SESS EXE A SOS EO fo Bindi 2s llega Pre Fredhenan dc kdar bi a maail oppcrtundy fot dome arking haihin Bal will help hem bo prepare PA Cokie a on Dniie price if abiakian Tel in reading ering ahaa mai Thin a
27. iani progiam praeheaa ome of ihe dutik oli ee S a Click the My Info tab and A ma ira dernier tiiri CE EEN i Day lation and aan 3 A Pre Ehia Acadie Yri Test By Degree Pra ean rebl Bo tag rig Ae vom ef Select My Personal Info link jet por oai ask aaa a DE Fie freien aay era Seed eaters ee ee ne Pay lation aed feed deb SELES By BC ail Lucier Ered elec gels s eee Prog eas oy p a Pipi of mam n ar pai aa iiy ET Emai x Pay yona hian hii 2 SMART Registration Appalntment IE Shed a Tiia pens Prestel paged of yi tbo bnd foe i imporiarj io tetu a phat a Gace i whith you anol Are ou a intern fret H ppo perie oF a i peH ansi ajeni F gp Heer meee en appini wiih an Tuden Poemeet Geia A ae Ma kh d Sule a Pnn hei Sidet Tairi AE e Schedule or View an Appointment F T j megu ated QUO HA making pamar s has lies holanten potu itas Guests T B ini her ay Gua pig Pour peier or negune ira ahii mating ah appa iia iaai jin ochh ws Resources Hadesa Hy Dolley te eo cee behep yon pet hutet Your Find Cogege tox EC Wied fla a By Dread Caga teed fo Ducii T 13 3 Select My Personal Info link Welcome EST STENT oS Ik WebCentral Home My into eServices Academies Campus info Advisement Student Aftairs Career amp SHORTCUTS f My Personal Info aisi Please keep yow contact intornebon wo to dele wia MebSINS and be ture pipke yoni private email akieys
28. ign will be withoul modue agains Blackboard Ino and its affiliates Assignment information Hama Witten Asaibgnmani F2 Drait insiuctions mull Communication Toole Complete Stage li of the Guricuium Goounvent Autar to Nubritton sampin WED Workbook p 4 to guide your writng Fil cut the ternplate Stage Cherri Acceptable Evidence and send to the View Soenplete link bahya E Your Files Tools Com mantis E Communication Organization Tools Organization Mag Refresh a Derai View Upload SafeAssignment paper File To Attach Those File 4 no Ale m MOTE Salotissign acoupis files in Microsoft Word doo ard docx GpenOifice odiy TAT ATF HTML POF foomabs oniy Please DO MOT upload files in arry other formats including JPEG ZIP Submit ick Submit to finish Cask Cancel to guil 15 What do I need to do if by mistake submitted the wrong Assignment or SafeAssigment document Answer Contact your Professor and ask for the opportunity of resubmit your paper They will be able to clear your previous attempt and allow you to submit the paper again 16 Which are the differences between Assignment and SafeAssigment Answer SafeAssigment checks your work against both an institutional and a global database Institutional database refers to submissions to a CUNY wide database only Global database refers to submissions by a global community of SafeAssign users Submitted papers not drafts 17
29. its entitlements counseling and Blackboard Student Advisement Degree Audit CRIED CARE SERVICES Coastal Storm Shelter Staff Registration Chancellor Goldstein Bb Bi 4 On the User Profile screen click the Modify button welcome to CitizenCUNY Your feedback is welcome i A Y gt hy a al to Service e ie y Pam CITI ZENCUNY gt lt ig X me VW FACULTYISTAFF ADMISSIONS FINANCIAL AID BLACKBOARD LIBRARIES SERVICES CUNY eMALL HELP MY PROFILE CUNY EDU LOG OUT WELCOME View Panels X Modify Click the Modify button User Profile Full Name A Peters College Brooklyn College Primary College Brooklyn College Departments ONa Graduation Year CUNY Role Faculty Staff Home Street Home City Home State Home Zip Code Home Country Home Phone Email First Name A Last Name Peters View Panels X Modify 5 Scroll down to the Change your Password option Type your old password new password and new password again NOTE The CUNY Portal remembers your last 5 passwords Do not use any of them 6 Click the Save button Password Rules Passwords must be at least 6 characters They can contain any alphanumeric character A Z 0 9 no spaces or punctuation Accessing Courses 6 I was able to open My Page at CUNY Portal but I did not find a Blackboard link on the site What do I do Answer If you do not find a Blackboard link on My Page at the CUNY Portal it
30. lege Faculty am currently a faculty member ata CUNY college Staff x the university l Click on Student Applicant Visitor Alumni lam a graduate of one or more CUNY colleges Cont Ed am a continuing education student 4 On the user validation screen enter your last name case not important your 9 digit Student ID number Social Security number and your birth date Click the Next button 5 On the following screen confirm that the information you have entered is correct Click Confirm if correct data is entered If you made a mistake click Cancel and re enter you information The City aFindlt College Websites Text Version University of New York Future Students Current Students Faculty Staff Alumni ABOUT ACADEMICS ADMISSIONS RESEARCH NEWS EVENTS LIBRARIES EMPLOYMENT PORTAL LOG IN Welcome gt gt Portal Log in Citizen CUNY Portal Log in Citizen CUNY REGISTRATION PLEASE VERIFY YOUR INFORMATION Ifyou are a student faculty or staff member and are unsure of your username or registered e mail address re validate your account by entering your confidential information below Last Name Enter your Social Security Number Social Security without spaces or dashes Number P for verification purposes only Enter your date of birth in the Date of Birth mm aawl aml yy B l Iy following format mmiddiyyyy VALIDATION TIPS Transmitting information on the registration page is performed using
31. lick Add New File and select the file Upload and Manage Files Ta pied a Bip ciei Agd hira Fite pad pripi Tre Mie To dairies Liey gt mave Ben bo moie prap ater thee Biar checkers are choca Be peppers action bom Pa Chagas Acton pepip THATS Mote Tian L pni noes flies Tar upiana Pisi ane beet Ran i geese JOR Audia diep muniba ahar AAC pr MP IWE apprapriais Me rangira mia ap Te upa epaile eger miar pa madin ari yaa Bia AAC Ha ppe ferred miii igas Hen mani be PE etn H omp een h apropii Be tenon mod miis mari T pow ae wing Gank Tare io irea nd eee bahani Epiri paur vides by ihiaung Hiri ba ed hama Bee Expert papia mami in Guik ee Pr bimp maz mi iira rbt Thn wt Aey Fick me n Prr Browns G irisse 7 Upload files on iTunes U will take time 8 Click the Done button Note iTunes U only accepts files for upload that are less than 1 gigabyte GB Audio files must be either AAC or MP3 with appropriate file extensions m4a mp3 To use specific cover artwork with an audio track use the AAC file type format m4a Video files must be MPEG 4 with H 264 compression with appropriate file extensions mp4 m4v mov If you 19 are using QuickTime to create and edit video content export your videos by choosing Movie to iPod from the Export pop up menu in QuickTime Pro Answering Online Test 19 How do I answer online Tests amp Quizzes on Blackboard Answer Tips before the exam CU NY Home Announcements Quit
32. links Answer By selecting the pencil tool in the upper right corner of the My Courses module you can uncheck any courses that you don t want displayed Courses in which you are enrolled GA Spring 2009 Cmptg Nat Pwr Lmt CC 312 MW11B 0283 Brooklyn 26 How do I enroll myself in a Blackboard organization Answer 1 Logon to Blackboard 2 Enter the organization s name in the Organization Search box and then press the Go button 25 Maaty Cortert Mextty Layout A Spring 2009 Case Stud In Anthr ANTHR 135 MY9Q 3321 Brooklyn unavailable i 7 unavailable C THE 707 RZ3 Hist Theory amp Crit 2 2659 Courses in which you are enrolled The Course Merge Too allows you merge bwo or more courses thal you are teaching into a single courso Tat Contains enrolments for af of he users Mat aro enrolled in any of ho merged courset Glick More Ip Cregie ond Managu Meneg Courses Organizations you are leading M Blackboard Workshop For For experienced users Blackboard 8 Workshop For novice users unavailable ta Brooklyn College Library Enter the organization s name in the Organization Search box and then press the Go button Rae EES YAR A a a ts have been posted in the last 7 days Guncements have been posted in the last 7 days 3 It will bring you to the Organization Catalog page 4 Click the Enroll Enroll button close to the organization s name l Browse Organization Catalog Sanch
33. nect to your email account as follows 1 If you have not already done so Login to WebCentral and go to the My Info tab 2 Find the My BC Email channel in the right column Brooklyn College Welcome TEST STUDENT s WebCentral Welcome ee t Student Affairs Career Go to the My Info tab and My Personal Info select My BC Email link ae to Brooklyn College Now that you have created your WebCentral account here are a few important Pay Tuition and Fees 3 y ERN GPA Estimator omplete prior to starting your academic career Student Government i fs your registration appointment Bis ars igb sca _ MyDegree Progress nel to the right to select your desired appointment date WebSIMS My BC Email Ointment you will attend a pre registration workshop meet with a counselor to plan your program woe sive your college ID card and register for classes Order an Official BC Student Email Subscriptions Transcript you on the day of your appointment Printed copy of the your appointment confirmation page or email My Degree Progress soaks Proof of immunization from your doctor My BC Email 14 3 Click the Login to My BC Email button Brooklyn College Welcome TEST STUDENT LOGOUT a WebCentral Welcome My Info eServices Academics Campus Info Advisement Student Affairs Career My BC Email Your BC Email account is more than just email It s a complete online personal organizer that also includes a cal
34. og in Citizen CUNY Portal Log in Citizen CUNY REGISTRATION PLEASE VERIFY YOUR INFORMATION Ifyou are a student faculty or staff member and are unsure of your username or registered e mail address re validate your account by entering your confidential information below Last Name Enter your Social Security Number without spaces or dashes for verification purposes only Social Security Number Enter your date of birth in the following format mmiddiyyyy Date of Birth mm aa 19 ily VALIDATION TIPS Transmitting information on the registration page is performed using secure encryption protocols When creating a CUNY Portal account the social security number you provide must match the number on file in our University s student or human resource information systems You are only asked to provide your confidential information to validate your account for Portal access We do not store it outside our existing systems If you are experiencing difficulties registering please contact your college help desk or personnel office to assist you 4 After completing the form click the Next button 5 On the following screen confirm that the information you have entered is correct If you made a mistake click Cancel and re enter your information j The City aFindlt College Websites Text Version University of New York Future Students Current Students Faculty Staff Alumni ABOUT ACADEMICS ADMISSIONS RESEAR
35. ou through requesting a new password and username You must have a valid CUNY Portal username to request a password 1 Go to the CUNY Portal Login page at https cunyportal cuny edu 2 Click on the E mail a New Password gt gt link i The City aFindlt a College Websites Text Version University of New York Future Students Current Students Faculty Staff Alumni ABOUT ACADEMICS ADMISSIONS RESEARCH NEWS EVENTS PORTAL LOG IN Click on the E mail a Welcome gt Portal Log in Citizen CUNY Portal Log in Citizen CUNY Help PORTAL LOG IN Portal FAQs Existing Portal Users If you are a prior portal user please do not re register to use the Chen CUNY portal All users however will need to recreate any bookmarksvfavorites on the new MyPage New Password gt gt link Email Contact Us Register for a New Account gt Account and Password Reset gt gt E mail a New Password gt StudentF aculty Staff email services are mi administered on each CUNY campus Your session has timed out Information available at Campus Help Desks Username Make this web site talk get textHeLp lA Password Browsealoud K ALTERNATIVE BLACKBOARD LOGIN 3 Enter your username and press the E mail Password button The City aFindlt a College Websites Text Version University of New York amp Future Students amp Current Students a Faculty Staff amp Alumni ABOUT ACADEMICS ADMISSIONS RESEARCH NEWS
36. our Instructor immediately and explain in detail what happened Do not wait to the last minute to take the test 21 Creating a Discussion Thread 21 What is a threaded discussion on a Blackboard Discussion Board list Answer The threaded discussion list is located within the Discussion Board under the Communication button of Blackboard There faculty and students can post their response on course related discussions at a time that is convenient to them In some cases you can find the threaded discussion list within the content sections e g Week 1 Section 1 or Lesson 1 CU x NES Blackboard 8 0 tall es mee Home Scholar Help Brooklyn College Brooklyn Library Announcements ee Discussion Board forum Course Information 6 Discussion Board Staff Information Course Documents Assignments l After Jan vj 25 y 2009 z 12 00 AM gt A e ion Board v Before Jan xj 26 gt 2009 ji fi 00 gt AM External Links Tools Total Posts h 2 2 Mat do you think about Blackboard Tools Communication OK Organization Tools kA Organization Ma J z Discussion Board button Cu Mie Blackboard 8 0 Home Scholar Help Brooklyn College Brooklyn Library TEST TEST gt DISCUSSION BOWRD gt ORGANIZATION DISCUSSIONS DB 1 Announcements Course Information Organization Discussions DB 1 Staff Information J Tree View List View Course Documents Assignments E Thread Collect Y Fiag WY Cle
37. t CD ROM Drive Edit Personal Set the CD ROM drive used to access co Set Privacy Options Info rmation Select which fields of your personal inform Set Visual Text Box Editor Options Set the options for using the Visual Text Box Editor Set Language Pack Set your User Language Pack 4 This will display the currently personal info First Middle Last Name and Email CU ees mois i o p NY Blackboard 8 0 Home Help Logout Help Scholar Brooklyn College BC Library PERSONAL INFORMATION gt EDIT PERSONAL INFORMATION Edit Personal Information Personal Information FirstName Domingo Middle Name LastName Student Email DStudent bemail brooklyn cuny edu Student ID Account Information Username 202220052 Other Information Gender Not Disclosed Birthdate January 1 1930 5 Click the Cancel or Submit buttons 6 Press the Ok button to go back to the Blackboard Welcome page Note Students can not modify their personal info 11 How can I change my e mail address in Blackboard Answer Only one email address can come into Blackboard Therefore the email address that is active in the CUNY portal is brought into the Blackboard system If this address is not the one you use you can now change it ONLY to a CUNY RELATED EMAIL ADDRESS in Blackboard 1 Logon to Blackboard 2 Click on the Update Email link in the Tools box on the left side of the HOME tab 12 Announcements Calendar Tasks View Grad
38. ts Click the link below and follow the steps A A Adobe Acrobat lt http www pdf 9 d0wnload com gt To handle various formats of digital video sound animation and music you should download the following programs Adobe Flash Player lt http get adobe com flashplayer gt E Windows Media Player lt http windows microsoft com en US windows products windows media player gt Q QuickTime lt http www apple com quicktime gt GEENA Real Player lt http www real com gt g Adobe Shockwave Player lt http www adobe com products shockwaveplayer gt iTunes lt http www apple com itunes gt NOTE All software listed above is free of charge To activate a hyperlink in a Word document hold CRTL and click the hyperlink Updated 12 21 2010 28
39. will automatically become part of the institutional database Submission to the global database is global and irrevocable but it may provide greater protection for your work from infringement by others y Upload SafeAssignment t r th gt Nam View av berety sctiied Mat your matrutfer hes access fe a0 sateersncns m Safoora m toting cuts and mdy of yder acredor sabe dats and papers for plapiariam lesting Mrouga Sated ange Parere reter to CUNY a Paisg or acemma biraty EIGA ange Checks your Ort agen LOC GD DAEA an 4 PEE Owl EK aly Der ome pert of the EOGI ARDE a agtshare DAE astste se sofers D EDA E i CUNY onde ARIOJ Oy GEOS asters D mALS fy s ODE Command OF Cated nee peers Cot mies posers DA eta fa the PROS dabane it POSI BON NEV abe Dut A may Prownee Qreater protpciee fr you wort se retro Aae abge iment by ere You DO NOT have to submit your paper to the global database this actions is irrevocable But it may provide greater protection for your work from infringement by others After students submit SafeAssignments there is a slight delay between the upload and the availability of the SafeAssign report if professors allowed students to view it Results are normally available within 10 15 minutes 17 am having problems uploading documents to Blackboard Can you give me some help Answer e Use ONLY alphanumeric characters A Z 0 9 no spaces or punctuation when naming a file to be uploaded
40. y System Admin me gt gt Announcements BKLYN BB TEST CT gt ASSIGNMENTS gt BEGIN TEST Course Documents Course Information Begin test Assignments Staff Information Click OK to begin test Click Cancel to return Discussion Board Tools Communication External Links Tools Press OK to begin test Communication Course Tools bal Course Map Refresh Detail View 6 For one at a time question presentation press the Save and Submit button once to move to the next question CU me Blackboard 8 0 Home Help Scholar Brooklyn College BC Library System Admin Announcements BKLYN BB TEST CT gt CONTROL PANEL gt PREVIEW ASSESSMENT TEST Course Documents Course Information Preview Assessment test Assignments Staff Information Discussion Board Name Tools Communication Instructions External Links Multiple Attempts Not allowed This Test can only be taken once Force Completion This Test can be saved and resumed later Tools Question Completion Status B Communication Course Tools Question 1 10 points Save fA Course Map Nickname of NY aes oa Answer the first question apple and press the Save and as Submit button to see the mango next question 7 Click OK to review results 20 What do I need to do if have technical issues when taking the test Answer If you lose power your browser quits you lose Internet connectivity or have any other technical issue contact y

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