iVMS-4500 (iPad) Mobile Client Software User Manual
Contents
1. HIKVISION iVMS 4500 iPad Mobile Client Software User Manual V3 1 UD 6L0202D1011A01 iVMS 4500 iPad Mobile Client Software Thank you for purchasing our product This manual applies to iVMS 4500 iPad mobile client software please read it carefully for the better use of this software The contents in this manual are subject to change without notice iVMS 4500 iPad Mobile Client Software Contents Chapter LUE OCU CL Ol satencndosconsadsacansadsscatuaaseaa sed uacasecanaaduoudsaamsedgvaaeuandunaanaaiveasveatuecdsaae asbusnanicaedesacat 3 LL OW UW LGW areca cee ee ONE Sil dai cin were acid vias warned dal vas reves stead actin ONO OTE 3 die 2 SYSEO IMR CO UIFCIMCINS rons ete e etiam eh diate celui elie eh dea al ei ee uhei as A 3 ES CONVENTION emer cree aE eer eT ern eee erent rt rene ern errr er a ee 3 Chapter 2 Installing and Uninstalling the Software cccccsssscccccssseecceceeeecceeeseecceeeaeeeeeeeseuaneeeeeas 4 Z LMAStAMIA the SOLUW Al E nenni E EEEE OEEO 4 22 Unin talline tHe SOWA E ori E A AA danas 4 Chapter 3 Running the SOL WV Ak oe seats etait testcase A A E R 5 3 Llnteriaces Introduction sasan E Ea 5 22 P OSSWOl I Prote CHOR oran e a E OE O ETOO OOO 6 Chapter 4 Device Management wc ideieiiaiee a E A ee aac eee 8 A Me PCL a DEVICE ni Sect E A E A eda E N 8 PAMONA aD V en N 10 A3 Deleting a DEVICE iraan aE E EE E E 12 Chapters Live VIEW tone in aa eae N 13 Saia nE Mio eae 1812 a Cerner eee nner nen2. as software and DVR NVR DVS IP camera IP speed dome as device in the following chapters iVMS 4500 iPad Mobile Client Software Chapter 2 Installing and Uninstalling the Software 2 1 Installing the Software Steps 1 Log into the App Store 2 Enter iVMS 4500 HD to search mobile client software 3 Download and install it to your iPad 4 After having installed the software successfully you can click icon to start the software 2 2 Uninstalling the Software x Click and hold the icon in the program list until it changes to O Click to uninstall the mobile client software iVMS 4500 iPad Mobile Client Software Chapter 3 Running the Software After having installed the software successfully click icon to run the software 3 1 Interfaces Introduction The software has three main functions including Live View Remote Playback and Configuration Note The Demo js a demo added by default when you run the software for the first time You can view the live video refer to Chapter 5 and play back the record files refer to Chapter 6 of the demo And you can also modify the demo refer to Chapter 4 2 or remove the demo refer to Chapter 4 3 ivMS 4500 Live View Icon a a mo Live view PTZ control alarm outputs Live View management etc E Remote Playback Play back the recorded files Display device list add delete modify Configuration device view device
3. Note The alarm output and PTZ control should be supported by the added device Click a to enter the Live View interface and the screen will be displayed in 1 division mode by default ivMS 4500 Live View Capture picture of the selected live view window Hide Show the device nodes Set image quality to Clear Balanced Fluent or Enable disable alarm outputs Customized p Enable disable digital Set favorite cameras and zoom views Full screen mode Restore PTZ control D 13 iVMS 4500 iPad Mobile Client Software Start Live View Click the device node to list all the cameras under it Drag the camera node to the window for live viewing Alternatively you can drag the device node to the window for viewing all the cameras of the device Note 1 Up to 16 cameras can be live viewed at the same time If you drag a device node that contains more than 16 cameras for live view then the live videos of first 16 cameras will be played 2 If the channel zero is supported by the device and it has been configured you can select to live view channel zero 04 17 2013 Wed 20 08 12 NO VIDEO Camera 03 Image Quality There are three defined image quality types provided including Clear Balanced and Fluent And you can also customize the image quality Click to adjust the quality according to the performance of your network and phone hardware Clear Balanced Fluent Custom Customiz
4. 12 3 To call the defined preset click the preset and then click under it 4 To delete the defined preset click the preset and then click under it After completion of PTZ control click amp or slide the PTZ panel to the right side to hide the PTZ control panel Full screen Live View ae During live view you can click Ma to enter the full screen mode Note You can touch the screen to activate the control panel after it hides 21 iVMS 4500 iPad Mobile Client Software NO VIDEO 00 Channel 01 Fluent 16 2013 Fri 13 13 59 NO VIDEO 9000 Camera 05 Fluent ra LEM E 13 13 56 NO VIDEO 9000 Camera 13 Fluent NO VIDEO NO VIDEO 9000 Camera 06 Fluent OS 10 2913 Fri 13 13 51 NO VIDEO 9000 Camera 10 Fluent OS 10 29013 Fri 13 13 59 NO VIDEO 9000 Camera 14 Fluent NO VIDEO 9000 Camera 03 Fluent OS 10 2913 Fri 13 13 51 NO VIDEO 9000 Camera 07 Fluent OS 10 2913 Fri 13 13 59 NO VIDEO 9000 Camera 11 Fluent OS 10 2913 Fri 13 13 51 NO VIDEO 9000 Camera 15 Fluent NO VIDEO 9000 Camera 04 Fluent OS 10 2913 Fri 13 13 51 NO VIDEO 9000 Camera 08 Fluent PS 10 2913 Fri 13 13 59 NO VIDEO 9000 Camera 16 Fluent Description of Icon PTZ control Slide the button Restore to control PTZ movements fe EIJE Mute Audio on Start stop two way audio Capture picture of the Serma nudit selecte
5. can click A to capture pictures of the selected window Note The captured pictures are saved in the photo folder of your iPad by default You can access the directory to view or delete the pictures Full screen Playback wa During playback click to enter the full screen mode You can press and drag the toolbar to adjust its position Note You can touch the screen to activate the control bar after it hides 25 iVMS 4500 iPad Mobile Client Software 05 07 2013 Tue 20 20 58 NO VIDEO Camera 0Z Drag dev ch to here 05 10 2013 Fri 13 21 35 2013 05 10 13 21 35 OR ao NO VIDEO Camera 04 Capture picture of the selected playback window we 26 iVMS 4500 iPad Mobile Client Software Chapter 7 Favorites The Favorites function can be used for management of My Views and My Cameras to make the live view of commonly used cameras and views more easily and conveniently My Cameras You can collect the commonly used cameras My Views You can collect the commonly used views Note For adding cameras or views to the favorites in live view mode please refer to Configure My Cameras and Views in Chapter 5 Click and select te to enter the Favorites interface ivMS 4500 Configuration Favorites rl ex Devices My Views Task 1 My Cameras Steps 1 Click My Cameras to enter My Cameras interface All the cameras of the added devices will be listed 27 iVMS 4500 iPad Mobile
6. dialog box enter the password to confirm the settings Enter Password Confirm Cancel iVMS 4500 iPad Mobile Client Software Chapter 4 Device Management 4 1 Adding a Device You need to add a device firstly that all operations such as live view playback and device management can be accessible Note The Demo jis a demo added by default when you run the software for the first time You can view the live video refer to Chapter 5 and play back the record files refer to Chapter 6 of the demo And you can also modify the demo refer to Chapter 4 2 or remove the demo refer to Chapter 4 3 Steps 1 Click and select liars to enter the Device Management interface ivMS 4500 Configuration Devices r Favorites Es Local Config E ee Help 2 Click to add a new device iVMS 4500 iPad Mobile Client Software E iVMS 4500 Configuration New Device Alias New Device 01 Local Config Register Mode HIDDNS Server address www hik online com Help Device domain About User Name Password Camera No 3 Edit the device name in the Alias field 4 Click the Register Mode item to select the register mode of the device to HiDDNS IP Domain or IP Server and configure the corresponding settings HiDDNS When the device is registered on the HiDDNS server you need to enter the HiDDNS server address and the device domain name registered on the server IP Domain You can acce
7. information etc Favorites Define specific cameras and views to iVMS 4500 iPad Mobile Client Software yourfavorites S Local Configuration Configure password protection Show software s quick operation guide and main features Display software s version information and new features and configure software update and email feedback 3 2 Password Protection With the password protection enabled then only the user that has the password can access the software Task 1 Enable Password Protection Steps 1 Click and select to enter the Local Configuration interface C ivMS 4500 Configuration Local Config gi E Devices Ww Favorites Password Protection R Local Config O Help lil rae 2 Slide the F to 23 in Password Protection item to activate password protection Create Password Confirm Confirm Cancel 3 In the dialog box enter the password for the software and click to iVMS 4500 iPad Mobile Client Software save the settings Next time if you want to run the software you need to enter the password to log in first Enter Password Confirm Cancel Task 2 Modify the Password Click Mosify Password ang enter corresponding information to modify the password Modify Password Old New Confirm Confirm Task 3 Disable Password Protection Steps 1 Slide the to F in Password Protection item to disable password protection 2 Inthe pop up
8. selected window will be displayed in 1 division mode 3 Spread two fingers apart to zoom in or pinch them together to zoom out the live view Configure My Cameras and Views In live view mode you can add the camera or view to the favorites so that you can access the camera or view conveniently Task 1 My Cameras My Cameras Select a window that is under live view Click and select hy cameras to add the camera to My Cameras The successfully added camera will be listed under My Cameras node in the device nodes area In this way you can easily view the camera by dragging it from My Cameras node to the window area 17 iVMS 4500 iPad Mobile Client Software ivMS 4500 Live View a 05 10 2013 Fri 1 5 0 OS 10 2013 Fri 1 5 0 v gt My Cameras ji i 8100 Camera 04 z 9000 NO VIDEO NO VIDEO Camera 01 Camera 02 Camera 03 p Task 2 My Views You can add the current view information to My Views Steps 1 Click and select Piven Cancel 2 Inthe pop up dialog box edit the name for the view S 3 Click to confirm the settings After that you can see the view listed under My Views node in the device nodes area You can drag it to the window area to easily access the common view 18 iVMS 4500 iPad Mobile Client Software ivMS 4500 Live View W5 10 2013 Fri 13 36 33 65 10 2013 Fri 13 35 33 ga v gt My Cameras ee 8100 e Camera 04 p EE view NO VID
9. 4 6 9 16 division mode 15 iVMS 4500 iPad Mobile Client Software ivMs 4500 Live View 18 2013 Tha 09 56 25 04 17 2013 Wed 20 08 12 NO VIDEO NO VIDEO Camera 03 You can drag and move the window to adjust the window sequence Double click the live view window to display the camera in 1 division mode and double click again to restore Live View NO VIDEO shi NO VIDEO Stop Live View During the live view you can click E to stop all the live videos Or you can perform the following steps to stop live view of the specific camera 1 Click and hold the live view window 2 Drag the window upwards and the fi will display in the top of the software Drag the window to the fi until it changes to ft and then release the window In this way you can stop the specified live video NO VIDEO NO VIDEO Enable Disable Alarm Output 16 iVMS 4500 iPad Mobile Client Software You can enable or disable the alarm outputs of the added device by the software Note The alarm output should be supported by the device Steps 1 Click R to activate the alarm output control panel Q 2 Select an alarm output am and click it to set it as aas to enable this alarm output You can also click the enabled alarm output to set it as to disable it Digital Zoom You can realize the partial digital zoom during live view Steps 1 Click to select a playing window 2 Click and the
10. Client Software Qe Configuration eee ga D Devices Local Config Q Help i About e Favorites Demo Camera 01 Camera 02 Camera 03 Camera 04 Camera 05 Camera 06 Camera 07 Camera 08 Camera 09 Camera 10 Camera 11 Camera 12 Camera 13 Camera 14 gt rPHEBBRBRBHEBKBBREeREKeeSe Se Ge 2 The cameras that have been added to My Cameras will be marked with we 3 Click to add the camera to My Cameras Or click to remove the camera from My Cameras 4 You can click to Task 2 My Views Steps return to the Favorites interface 1 Click My Views to enter My Views interface You can see all the added views OMe Configuration Fs E nae le Local Config oO Help i About Favorites My Views 03 8100 Camera 04 00 8100 Camera 03 M View02 02 5284 Camera04 03 8100 Camera 03 00 8100 Camera 04 2 Youcan click to delete the view as desired 28 iVMS 4500 iPad Mobile Client Software 3 For adding views to My Views please refer to Configure My Cameras and Views in Chapter 5 4 Youcan click to return to the Favorites interface Note Up to 32 views can be added to My Views All the successfully added cameras and views will also be listed under My Cameras node and My Views node in the device nodes area in the Live View interface 29 iVMS 4500 iPad Mobile Client Software Chapter 8 Others Update the Software Whe
11. EO NO VIDEO FishEyeDemo gt 2 9000 v aa 8100 Camera 01 Camera 02 Camera 04 p Capture In live view mode select the live viewing window and click the a2 to capture a picture Note The captured pictures are saved in the photo folder of your iPad by default You can access the directory to view or delete the pictures PTZ Control In live view mode select a playing window and click amp to activate PTZ control panel and the EZ icon changes to Ko Note The PTZ control should be supported by the added device 19 iVMS 4500 iPad Mobile Client Software ivMS 4500 Live View ai 10 2013 Fri 13 35 46 5 10 2013 Fri 13 35 46 ane NO VIDEO NO VIDEO cons Descriptions Icons Descriptions Click the button to control PTZ steps for adjusting PTZ movements or start ess the pan tilt movement auto scan speed Configuring Presets Steps lt gt 1 Inthe PTZ control mode use to move the camera to the desired scene 2 Click Pset to activate the preset settings interface Click a preset and then click f under it to set the current scene as a preset Note Up to 256 presets can be configured 20 iVMS 4500 iPad Mobile Client Software PTZ Preset amp Preset 1 Preset 2 Preset 3 Preset 4 amp Preset 5 Preset 6 gt Preset 7 Preset 8 Preset 9 Preset 10 Preset 11 amp Preset
12. SAA Ty neem E A TC tet renee mcr er ner marr ee ETE 23 CATS PFNO es oteadraeccasesaesccauy sense cupaataice aca nuad aca asancannadiaaanndas N 27 Chapter SOS IE rece creer eam dias ars See arsatra oa T OE TE TOT 30 POD EINGIN acna a und beaneiedinssaaeeeanniace ora sebeedaadiora E eis 32 MVS 1 OI Fel FS COI Secs O AE AA A E Raden a tc A E N 32 TEOUIDIES MOOI E TNN 32 iVMS 4500 iPad Mobile Client Software Chapter 1 Introduction 1 1 Overview iVMS 4500 iPad V3 1 mobile client software which is designed for iPad on the basis of iOS Version 4 3 or higher can be used to remotely monitor the live video from embedded DVR NVR network camera network speed dome and DVS via wireless network play back record files control alarm output and realize PTZ control as well With this software installed in your iPad you are able to log on to the front end device via Wi Fi or 3G besides if there is no public IP available for the device it s accessible by using a dynamic domain name or by mapping ports to the public IP of router Notes 1 Wi Fi or 3G access service must be supported by the iPad 2 Network traffic charges may be produced during the use of this client software Please refer to the local ISP 1 2 System Requirements iOS 4 3 or higher version including iPad2 iPad3 iPad4 and iPad mini series products 1 3 Conventions In order to simplify the description we define the iVMS 4500 V3 1 mobile client software
13. d live view window Be q 1 Enable disable alarm Stop all the live view output management Enable disable digital zoom 22 iVMS 4500 iPad Mobile Client Software Chapter 6 Playback You can search the recorded video files from the remote storage device for playback Start Playback Steps 1 Click to enter the Remote Playback interface ivMS 4500 Remote Playback From 2013 05 07 13 34 00 To 2013 05 10 13 34 00 v i gt My Cameras FishEyeDemo gt 2 8 9000 v Gaa 8100 Camera 01 Camera 02 Camera 03 Camera 04 2013 05 07 13 34 00 13 00 14 0 2 Set the start time and end time in the From and To text filed to define the search condition 3 Drag the device node or camera node to the display window for playback Notes 1 You can view the playback of up to 4 windows at the same time 2 Only the camera with record during that period can be played back successfully 23 iVMS 4500 iPad Mobile Client Software C iVMS 4500 Remote Playback From 2013 05 07 13 34 00 Maar ARAL EU To 2013 05 10 13 34 00 v sy My Cameras NO VIDEO FishEyeDemo x28 9000 Camera 02 32 81 00 Drag dev ch to here ree 05 10 2013 Fri 13 21 22 Camera 02 Camera 03 NO VIDEO Camera 04 2013 05 10 13 21 22 13 00 14 0 4 In 4 division mode you can drag and move the window to adjust the window sequence Double click the playback window to display the camera in 1 division m
14. e the Image Quality Steps 1 Click to activate the customized panel shown below 14 iVMS 4500 iPad Mobile Client Software Stream Type Sub stream gt Resolution QCIF 176 120 gt Frame Rate Bitrate Confirm Cancel 2 Configure the parameters according to actual needs including Stream Type Resolution Frame Rate and Bitrate 1 3 Click Com to save the settings Note The live view effect is related to the performance of your network and phone hardware If the live view is not fluent or the screen appears blurred please reduce the resolution frame rate and bitrate of the camera in Custom mode or set the image quality as Balanced or Fluent mode The following table shows the recommended frame rate and bitrate configuration for different resolution at H 264 video compression by using iPad 2 Hoop v Framerate afps Bitrate 1024Kbps wea ty o o o o Fra rate ts Bitrate 102Kbps wea fy _ Frame rate 15fps Bitrate 1024bps pomp fv _ Frame rate 15fps Bitrate 2024Kbps ory vf _ Free rate 25tos Bitrate 1024Kbps a v vy __ Framerate 25s Bitrate S12Kbps a v ly vy v Fame rate 25s Bitrate 256Kbps Window Division When all the current windows are in live view you can drag a more camera node to the live view window until the window division mode switches and then drag it to the free window for live view Note The software supports 1
15. er the Device Management interface 2 Click to add a new device Click and select ri to enter the About interface Click New Features to view the new features of the software Feedback If there is any problem or suggestion during you use the software please feel free to 30 iVMS 4500 iPad Mobile Client Software send emails to us by clicking Feedback Our technical engineers will handle your problems and suggestions as soon as possible 31 iVMS 4500 iPad Mobile Client Software Appendix Version History V3 1 Added New Features Oo O OT ae ee ES Support live viewing channel zero Support customized image quality during live view mode Enable and disable alarm outputs Support audio control Preset configuration Support email feedback Support digital zoom Fisheye camera compatible Troubleshooting What kinds of devices are compatible with iVMS 4500 iPad mobile client software The devices which adopt H 264 MPEG4 or MJPEG video compression are compatible with this software Why does the mobile client software prompt login failed when access to the device via Wi Fi Please check whether the Wi Fi parameters are configured properly in your iPad After starting viewing the live video why does the responding of the mobile device becomes very slow and the video is easy to get stuck This problem may due that the lower performance of your iPad please try to view less cameras at the
16. n there is a new version available in the App Store the software will prompt you to update the software You can confirm to update the software immediately Or you can cancel it and perform the following steps to update the software next time as desired Steps 1 Click and select i to enter the About interface 2 Ifthe New shows in the Software Update item click Software Update to update the software Note The New displays when there is a new version available in the App Store Help and New Features Click and select amp to enter the Help interface You can view the quick operation guide of the software C iVMS 4500 Configuration ex Devices Overview Ww Favorites iVMS 4500 iOS V3 1 mobile client software is available for iPad which is based on iOS Version ee La Coni 4 3 or higher can be used to remotely monitor the live video from embedded DVR NVR network 9 camera network speed dome and DVS via wireless network play back record files and realize PTZ rey control as well Cap Help With this software installed in your iPad you are able to log on to the front end device via Wi Fi or 3G besides if there is no public IP available of the device it s accessible by using a dynamic name ep li About or by mapping ports to the public IP of router Main functions Device Management Live View Remote Playback Favorites Local Configuration Device Management Adding a Device 1 Click E and select e to ent
17. ode and double click again to restore 5 You can slide the timeline bar to adjust the playback time of the selected window 6 You can also click Mi to pause the playback of the selected window Hide device nodes Capture Pause Full screen 2013 05 10 13 21 22 Put 12 00 13 00 1 Timeline Mute Audio on Digital zoom Stop Playback Stop all playbacks There are two ways available for stopping the playback You can click tx to stop playback of all the windows Or you can perform the following steps to stop the specified playback window 1 Click and hold the playback window 2 Drag the window upwards and the fi will display in the top of the software 3 Drag the window to the m until it changes to and then release the window 24 iVMS 4500 iPad Mobile Client Software 09 17 2012 Mon 17 06 03 NO VIDEO Camera 02 Test Camera 02 Test Camera 04 NO VIDEO Test Camera 04 Camera 02 Test Camera 02 09 17 2012 Mon 17 05 57 09 17 2012 Mon 17 06 00 09 17 2012 Mon 17 05 42 09 17 2012 Mon 17 05 44 NO VIDEO NO VIDEO NO VIDEO NO VIDEO Camera 05 Camera 03 Camera 05 Camera 03 Digital Zoom You can realize the partial digital zoom during playback of video files Steps 1 Select a playback window 2 Click Q and the selected window will be displayed in 1 window mode 3 Spread two fingers apart to zoom in or pinch them together to zoom out the video Capture During the playback you
18. same time or decrease the frame rate and resolution you may refer to the following parameter settings 0301001030515 32 First Choice for Security Professionals HANGZHOU HIKVISION DIGITAL TECHNOLOGY CO LTD www hikvision com
19. ss the device through fixed IP address or domain name You need to edit the IP address or domain address and the port of the device IP Server You can access the device through IP Server You need to set the IP Server address and device identifier which is device name or device serial No HiDDNS wf IP Domain IP Server 5 Enter the login user name and password of the device to be added 6 Click Save to confirm the settings Notes 1 If the device is successfully added the software can obtain the camera information of the device and the Start live view button will display 2 Up to 100 devices can be added 3 You can click Start live view to live view the newly added device Please refer to Chapter 5 for detailed operation about live view iVMS 4500 iPad Mobile Client Software ivMS 4500 Configuration Device Information Devices Favorites Alias 8100 Local Config Register Mode P Domain Address 172 6 21 25 Help Port 8000 About User Name admin Password aeceo0 Camera No 4 Start live view Click to return to the Device Management interface The successfully added new device will be displayed in the Device Management interface C iVMS 4500 Configuration Devices Favorites aa Demo ae IP Domain 115 236 50 18 8800 Camera No 17 2 8100 Local Config A 1P Domain 172 6 21 25 8000 Camera No 4 Help About 4 2 Modifying a Device Steps 1 In the De
20. vice Management interface select a device and click the device item to view its parameters 10 iVMS 4500 iPad Mobile Client Software C ivms 4500 i Configuration i Device Information Favorites Alias 8100 Local Config Register Mode IP Domain Help Address 172 6 21 25 Port 8000 About User Name admin Password aeceo0 Camera No 4 Start live view 2 Click and then modify the parameters of the device according to actual needs ivms 4500 Edit Device Favorites Alias 8100 Local Config Register Mode P Domain Help Address 172 6 21 25 Port 8000 About User Name admin Password coocoo Camera No 4 3 Click B to save the modification 4 Click to return to the Device Management interface 11 iVMS 4500 iPad Mobile Client Software 4 3 Deleting a Device In the Device Management interface select a device and slide the item from right to left to access the button Click Ws to delete the selected device C ivMS 4500 Configuration Devices Favorites a Demo IP Domain 115 236 50 18 8800 Camera No 17 l 7 ened Ea i 10 Delete Local Config IP Domain 172 6 21 25 8000 Camera No 4 Help About 12 iVMS 4500 iPad Mobile Client Software Chapter 5 Live View After the device is successfully added you can view live video from the devices enable or disable the alarm output of the device and control PTZ movement as well
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