External users: how to use e-Seal
Contents
1. Open Open Online Select a different address Copyright amp 2006 Novartis AG All rights reserved Use of this system is Help Change Profile governed by our Terms and Conditions and Privacy Policy Sarlam CLA tico After entering the password defined in the registration process the original email will be decrypted and displayed tl NOVARTIS Secured Message Reply ReplyAll Forward From marcel wiedemeier novartis com To marcel wiedemeier redtoo com Date Thu 12 Oct 2006 07 26 25 0000 GMT Subject Mobile Phones Most current mobile phones connect to a cellular network of base stations cell sites which is in turn interconnected to the public switched telephone network PSIN the exception are satellite phones Cellular networks were first introduced in the early to mid 1980s the 16 generation Prior mobile phones operating without a cellular network the go called 06 generation such as Mobile Telephone Service date back to 1945 Until the mid to late 1980s most mobile phones were sufficiently large that they were permanently installed in vehicles as car phones With the advance of miniaturization currently the vast majority of mobile phones are handheld In addition to the standard voice function of a telephone a mobile phone can support many additional services such as SMS for text messaging email packet switching for access to the Internet and MMS for sending and receiving photos and video Reply2. l N O VA RT I S mi No e Seal 2 8 11 0096 UME Version 1 1 Password Challenge Question Please answer the following questions Question 1Favorite pet Answer 1 Question 2Favorite pet s name Answer 2 Question 3Favorite color Answer 3 Please enter text shown in image below bioiter 6 Change your password Enter New Password Enter your new password New Password Confirm Password 7 Access the login page 8 Usethe new password for login or to open an envelope 4 5 Large File Support Files exceeding the maximum size limit of email can be transferred using the following mechanism 1 Login to the e Seal secure compose website https secure mail novartis net Login using your email address and password from registration 2 Create an email including TO CC BCC Subject Body Novartis Template IT504 0040 V 1 8 10 14 eSeal 2 8 11 0096 UME 1 1 doc e Seal dl N O VA RT l S User Manual Doc No e Seal 2 8 11 0096 UME Version 1 1 hs UD NOVARTIS af Cnc Compose Message E Send sf Edit Profile Attachments none To add or remove attachments click on Attachments In the popup window select the file s to attach or select and remove attachments you have already added Message M Automatically BOC me on this email on A dade EAE anon ae eT aed the ia Send me read receipt when a recipient i apc cia le pe Da has opened this email read recep fortis
3. email doesnot guarantee thatthe recipient has read the email onty that the email was opened Send 2006 Novartis AG 3 Click on Attachments Add Attachment 1 Select the Attachment Browse Hadimum cae par attachant le 200MB Maimun combired attachment sir per message is 200MB Please note that large files uploaded here are automatically deleted after seven days 2 Attech ta the Noccagu Current Atha chimeric 4 When an attached file exceeds 5M B in size the file is not included in the email but stored on the server Inside the email the file is replaced with an html attachment Novartis Template 1T504 0040 V 1 8 11 14 eSeal 2 8 11 0096 UME 1 1 doc e Seal ui lD NOVARTIS Cofee APR Version 1 1 5 Therecipient receives the email as usual but when the html attachment is opened the user is instructed to download the large file directly from the server 4 5 Ble Edt em Fortes Joos Heb SO B E LA pol Fere sl rents ga Er se GA g Address E CilDocuments and Settings reine Local SstingelTempor are nemet Rep Ten piled Fu Zoey Lac kB boehen E pc GPO LFS htni The attached Te E largar Man a Cpical emal system can handle Click on ma button below to dovnicad it Phase note that largo fies are automaticaly daleted after caren dars Download LES aac f435200 bytes A es E tens rere P 6 Thefiles will be automatically purged from the server after seven days no backup
4. ON Version 1 1 4 7 Deregistering from e Seal 1 Login to the e Seal secure compose website https secure mail novartis net Login using your email address and password from registration 7 Click on Edit Profile 3 Click on Deregister when access to the secure email system is no longer needed sb CEE lD NOVARTIS Confirm Deregistration sf Edit Profile Are you sure you want to deregister from the e Seal system Please be aware that the communication will no longer be secured and any earlier messages will no longer be available even when re registering with the same email address All personal data entered upon registration will be deleted as well If you want to re establish a secure communication after deregistration you need to register again in the e Seal system Are you sure you want to deregister Cancel 2006 Novartis AG 4 8 Uploading S MIME or OpenPGP certificate Access the secure website on https secure mail novartis net Click on Edit Profile Click on Browse with O ptional Upload S MIME or O penPGP certificate Choose the corresponding certificate from your directory Click OK Ss a TE Be aware that you as an external partner with S M IM E or O penPGP cannot send an encrypted email to another non N ovartis associate Whenever you wish to do so send your email to your N ovartis contact for forwarding to the intended recipient 4 9 Re registration After deregistration all user da
5. ReplyAll Forward Copyright 2006 Novartis AG All rights reserved Novartis Template IT504 0040 V 1 8 7 14 eSeal 2 8 11 0096 UME 1 1 doc e Seal lh NOVARTIS o oe ao ei oe ME Version 1 1 4 2 2 You write a reply using the secure reply function To reply to a secured email you can use theSecureReply functionality Using the secure reply web form a message can be composed and attachments added lD NOVARTIS Reply to Sender E Send Reset Cancel BCC Subject RE Mobile Phones Attachments none Message re Original Message FROM marcel wiedemeier fnovartis com TO marcel wiedemeier redtoo com DATE Thu 12 Oct 2006 07 26 25 0000 GMT M Automatically BCC me on this email Selecting the option dees not quarante That a read receipt wil be sent the recipients Send me a read receipt when a recipient has email application may block read recsipt requests Receiving read receipt for this opened this email email does not guarantee that the mapent has reed the email only that the email was opened zE Send Reset Cancel 2006 Novartis AG Similarly to your standard email program you can use Forward and Reply to All functionality 4 3 Secure emailing from you to a Novartis associate 4 3 1 You write an email using the secure compose web client The secure compose website allows you to send a secure email to a N ovartis associate The web form offers t
6. e Seal Ul N O VA RT S User Manual Doc No e Seal 2 8 11 0096 UME Version 1 1 e Seal e Seal 2 8 11 0096 UME User Instructions for External Partners Novartis Template IT504 0040 V 1 8 1 14 eSeal 2 8 11 0096 UME 1 1 doc e Seal Ul N O VA RT S User Manual Doc No e Seal 2 8 11 0096 UME Version 1 1 Document history a Comments gt S 10 16 10 2006 Initial version K 1 03 M ay M arcel U pdated Screenshots with productive system 2007 W iedemeier Replaced e Seal system with e Seal service Updated chapter 2 Prerequisites M inor clarifications Updated document approvers Replaced appropriate use text with link to terms and conditions on website Novartis Template IT 504 0040 V 1 8 2 14 eSeal 2 8 11 0096 UME 1 1 doc e Seal lh NOVARTIS o EET ATT 1 2 3 4 Version 1 1 PDO D eee 4 PCF CG UNS L O SS 4 FS CSU GENO NS ir EE E 4 3 1 ADD ODA io eo nn 4 3 2 TS US nga ornare E tenant duanian yeti dans intanaanian E AATE 4 ASC OS ee de dde le 4 4 1 Registering for C SORI sunita aa 4 4 1 1 You receivethe registration notification and register 4 4 1 2 Novartis associate activates your account 7 4 2 Receiving and Sending Secure Emails 7 4 2 1 Novartis associate sends a secure email to you 7 4 2 2 You write a reply using the secure reply function 8 4 3 Secure emailing from you to a Novartis associate 8 4 3 1 You write an e
7. he possibility to write a email and add attachments to it l 2 3 4 D Login to the e Seal secure compose website https secure mail novartis net Login using your email address and password from registration Click on Compose Email Enter recipients and subject as needed enter text in the M essage field For adding attachments click on theAttachments click on Browse to search your directory for the file to be attached and click on Attach to add the file to your email Click Done when ready Click on Send upper right corner when ready Novartis Template IT504 0040 V 1 8 8 14 eSeal 2 8 11 0096 UME 1 1 doc lD NOVARTIS Geer User Manual Doc No e Seal 2 8 11 0096 UME Version 1 1 6 Be aware that text in email subject will not be encrypted 4 4 Forgotten Password Procedure As long as your account has not been blocked due to too many unsuccessful attempts to login into the e Seal service forgotten passw ords may be changed by following these steps 1 Access the e Seal website page on https secure mail novartis net 2 Click on Login WebSafe Login Welcome please log in Email o Address Password Remember my ID 3 Click on Forgot Password Forgot Password Please enter your email address below Email Address Continue 4 Enter your email address 5 Answer the Forgot Password Q uestions Novartis Template IT504 0040 V 1 8 9 14 eSeal 2 8 11 0096 UME 1 1 doc e Seal User M
8. mail using the secure compose web client 8 4 4 Forgotten Password PrOCCOUIG siecrtiesteistersadderaienaadmierair ernie 9 45 Large File SUD DOR aa a co ne 10 4 6 Upaatng your Profile a a a a 13 4 7 D T IAG IOI SSC a a a a tons 14 4 8 Uploading S M IM E or O penPGP certificate 14 4 9 RETI QU OM questionar 14 Novartis Template IT504 0040 V 1 8 3 14 eSeal 2 8 11 0096 UME 1 1 doc e Seal User M 4 N O VA RT S Be ee e Seal 2 8 11 0096 UME Version 1 1 1 Purpose The e Seal service enables you to securely exchange emails and files with associates of Novartis and all its affiliates This document provides instructions and guidance for external users 2 Prerequisites To use the e Seal service you will need e An email address and any email client configured to access the mailbox associated with the address e Web Browser Netscape 7 0 and higher Internet Explorer IE 5 0 Service Pack 1 and higher Firefox 1 0 and higher e Java M icrosoft VM 5 Sun Java 1 3 x and Sun Java 1 4 2 and higher 3 Restrictions 3 1 Appropriate use Thee Seal service must be used according to the Terms and Conditions https secure mail novartis net w ebsafe terms html 3 2 Offline use Y ou cannot use the e Seal service offline Whenever you intend to secure emails written offline save the email in the draft folder and send it as soon as you have access to the network again 4 Instructions 4 1 Registering for e Seal 41 1 Yo
9. s about this email or the registration process see the information on the registration page or contact the sender 1 Click on the Click here to register link in the notification email Novartis Template IT504 0040 V 1 8 5 14 eSeal 2 8 11 0096 UME 1 1 doc lD NOVARTIS e Seal User Manual Doc No e Seal 2 8 11 0096 UME Version 1 1 l A Novartis New User Registration Microsoft Internet Explorer provided by Novartis EEE Help New User Registration Email Address First Mame Last Name Password Confirm Password Forgot Password Question 1 Forgot Password Answer 1 Forgot Password Question 2 Forgot Password Answer 2 Forgot Password Question 3 Forgot Password Answer 3 Terms of use Open in separate window Optional Upload S MIME or Open SF Certificate Optional Passphrase I accept and registe n i LE File Edit View Favorites Tools Help Pre Sl EE E ES kS Back gt x E EA D Search S Favorites O Se E fo Address 2 https ftsecure rmail novartis netlwebsafe register uuid ac 2d02b8b5d4e2cc0253beS911e2697 Ul NOVARTIS alex reinera nextron ch Favorite pet 7 O rh Favorite pet 7 O Favorite pet 7 Terms of Use By registering as an external user and creating a user account you accept and agree that the use of e Seal to secure electronic l Browse Download CA Certificates entry req
10. ta will be deleted from the e Seal service If re registration is needed the same procedure for registration will be applied This means that a N ovartis associate needs to send a secured email to you for triggering a new registration process see 4 1 Novartis Template IT504 0040 V 1 8 14 14 eSeal 2 8 11 0096 UME 1 1 doc
11. u receive the registration notification and register Thefirst secured email sent by a N ovartis associate triggers a registration notification A one time registration process is required for you to use the e Seal secure email system Todo this you simply have to follow the instructions sent along with the registration notification Novartis Template IT504 0040 V 1 8 4 14 eSeal 2 8 11 0096 UME 1 1 doc e Seal lh N O VA RT S User Manual Doc No e Seal_2_8_11_0096 UME Version 1 1 i wW o don Action required please registei for secure communication Message HTML E x Message Developer 6 FA ae 32 pr FT Fe l fe oe xX FR amp 68 Safe Lists Em En Reply Reply Forward to All dd H Other Actions ae aia ae ip pai me l Respond Actions Junk E mail G Options _ OneNote From marcel wiedemeier novartis com Sent Mi 31 01 2007 15 39 To Marcel Wiedemeier Cc Subject Action required please register for secure communication You have been sent a secure message marcel wiedemeier novartis com has sent you a secure email message To read this message you must first complete a one time registration with the e Seal system Click here to register You can also register by going to lt https secure mail novartis net websafe registerz and entering this registration number c1b8390d87299878c0253bc4b6276c46 Questions If you have question
12. uired 2006 Novartis 4G Enter your name First N ame Last N ame Define Password minimum length is 8 characters Select Forgot Password Q uestions and enter Answers minimum 4 characters N ote Y ou must select three different questions 5 Read the Terms of Use 6 Upload your S M IM E or PGP certificate if you wish to send and receive S M IM E or PGP encrypted emails respectively a Novartis Template IT504 0040 V 1 8 O ptionally define a Pass Phrase Confirm by clicking on accept and register 6 14 eSeal 2 8 11 0096 UME 1 1 doc e Seal lh NOVARTIS o oe ao ei oe ME Version 1 1 4 1 2 Novartis associate activates your account In order for your account to become active it has to beactivated by a Novartis associate TheNovartis associate verifies the account information and your account will be activated If there are any discrepancies your account will be cancelled 4 2 Receiving and Sending Secure Emails 4 2 1 Novartis associate sends a secure email to you To read the email open the attached file securedoc html of the delivered email Mavartis Secure Email Ul NOVARTIS October 12 2006 729 28 AM GMT Authentication Gateway Sensitivity Medium From marcel wiedemeisr novartis com To marcel wiedemeler redtoo com Subject Mobile Phones Passphrase not enabled on this machine More information Password Remember me on this computer Two way passphrase
13. will be done Novartis Template IT 504 0040 V 1 8 12 14 eSeal 2 8 11 0096 UME 1 1 doc lD NOVARTIS 4 6 Updating your Profile e Seal User Manual Doc No e Seal 2 8 11 0096 UME Version 1 1 1 Login to the e Seal secure compose website https secure mail novartis net Login using your email address and password from registration 2 Click on Edit Profile Help Log Out tl NOVARTIS Compose Message Edit Profile af Edit Profile Personal Details First Name Last Name Email Address Password Old Password New Password Confirm Password Password Challenge Forgot Password Question 1 Forgot Password Answer 1 Forgot Password Question 2 Forgot Password Answer 2 Forgot Password Question 3 Forgot Password Answer 3 Passphrase Passphrase FT Request Read Receipt User Certificate Upload S MIME or OpenPGP Certificate marcel wiedemeiler redtoo com Download CA Certificates 3 Update the profile as necessary note you cannot change the email address with the current profile For updating the email address you must re register N ote Whenever you need to change your email address you need to deregister and reregister To access your emails based on the old the email address use your old email address and password For accessing emails after the change use the new email address and password Novartis Template IT504 0040 V 1 8 13 14 eSeal 2 8 11 0096 UME 1 1 doc lh NOVARTIS User Man A
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