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HALLMARK INDUSTRIES INC. Deep Well Submersible Pumps
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1. position if your Pressure switch is equipped with a control lever disconnecting the switch 9 lh i ound ig from Power Supply e Remove the cover from the pressure switch by loosening the cover nut Connect the wires coming from the power source to the LINE ui LAE OA Lii terminals on the pressure switch Use no less than 14 gauge wire to the Izl 7 lglg terminals on the pressure switch e Cut the submersible wire cable to length from the well and connect the Fore E wires to the LOAD terminals on the pressure switch f f Aaa 3 e Replace the cover on the pressure switch and reset lever to AUTO if d l l Green our switch is so equipped Ground from y upp Power Supply Ground Wire from Motor Starting the Pump Turn the circuit breaker switch to the ON position to start pump Pump should start building pressure immediately Allow pump to run until water Green Ground __ runs clear Wire from Motor NOTE If your pressure switch is equipped with a loss of pressure cut off IC T switch with a lever it will be necessary for you to hold the lever in the start YP Black position until the pump build sufficient pressure to remain on without EF yy 4 olor rede holding lever in the start position The pump will run until system pressure a Yellow builds up to the cutoff setting of the switch The system will operate olor sgag automatically between the cut i
2. The discharge pipe goes through the centre hole and the cable through the conduit opening The well seal must be vented e Cut the last section to the length required Install a 1 or 1 1 4 male connector over the end of the pipe using solvent to weld the pieces together Wrap the threads of a 90 degree plastic elbow with teflon tape Thread the elbow into the male connector NOTE If the pipe was not cut and the last section of pipe has a female connector use a 2 long nipple and then thread the elbow into the nipple Install the well seal into the well casing by tightening down cap screws on the well seal The well seal must be vented e Continue pipe connection to the tank location in the house Continue securing the submersible pump cable to the pump Additional clamps and fittings will be required to make the necessary connections at the elbow and at the control center NOTE Some bottom intake pumps may come with an optional black PVC riser which is used to prevent sand or mud being sucked into the pump The riser is optional and its diameter is bigger than 4 inch If your well casing is suitable for the riser and you plan to use the riser please insert the riser into the bottom of the pump and then tighten it with 2 self drilling screws ONINYUVM BLACK PVC RI
3. Industries Inc Deep Well Submersible Pumps Operating amp Installation Instructions Page 4 ii Tape individual joints with CSA UL approved rubber electrical tape using two layers the first extending tow inches beyond each end of the conductor insulation end the second layer two inches beyond the ends of the first layer Wrap tightly eliminating air spaces as much as possible iii Tape over the rubber electrical tape with 33 Scotch or CSA UL approved PVC electrical tape 3M Canada Inc Minnesota Mining and Manufacturing Co or equivalent using tow layers as in step 2 and making each layer overlap the end of the preceding layer by at least two inches In the case of a cable with three or four conductors encased in a single outer sheath tape individual conductors as described Staggering joints we STA KON Connector es E 7z 2 Rubber _ Tape PTT PT Pe ere 2 2 Ss PVC Electrical Tape Figure 2 Tape Splicing Total thickness of the tape should be no less than the thickness of the conductor insulation The following test is recommended before installation Cable and splice test for leaks to ground 1 Immerse the cable and splice connections into a steel barrel of water with both ends out of the water and not touching the barrel Figure 3 2 Set ohmmeter on RX 100K and adjust needle to zero 0 with leads clipped together 3 Clip one ohmmeter lead to the barrel and the other to each cabl
4. PSI Lime or other matter in the water may build up on screen Pull pump and clean screen Make sure that the built in check valve in the pump and any check valves in the discharge line are free to open properly Have a certified electrician verify voltage at the electrical disconnect box 2 wire or control center 3 wire while the pump is operating If the voltage is low the power company may need to raise it or installation may require larger wire Discuss this with the power company or a licensed electrician If your well is naturally gaseous and your system has a standard tank remove the bleeder orifices and plug the tees If the condition is serious check with certified well professionals Check all connections with soapsuds for air leaks Fix any leaks you find Check the plumbing for water leaks Fix any leaks you find If necessary replace switch Inspect valves and replace if necessary Captive Air Tanks Check the tank for leaks correct if possible Precharge tanks to 18 PSI with a 20 40 PSI switch 28 PSI for a 30 50 PSI switch 38 PSI for a 40 60 PSI switch etc Standard tanks Check the tank for leaks correct if possible Check bleeder orifices and clean bleeders replace if necessary Raise one length of pipe at a time until the leak is found When water stands in the pipe there is no leak below this point Move the pressure switch to within one foot of the tank Replace with correc
5. must be installed in the appropriately sized casing or it may overheat to cause the pump fail e This pump is for clean water pumping sand will clog the pump Instalingagood filter may prevent the pumping of abrasives e This pump may have been water tested at factory and may contain water e Do NOT run pump dry e Pump must installed in an appropriately sized well casing to prevent pump from over heating The pump piping and system must be protected against freezing temperatures e Wear gloves and eye protection during assembly and installation as precautionary safety measures e Never use in swimming pools or pool areas WARNING Electrical Precautions All wiring electrical connections and system grounding must comply with the National Electrical Code NEC and with any local codes and ordinances Employ a licensed electrician A ground fault interrupter GFI protected circuit is recommended for use with any electrical device operating near water e Have a qualified electrician provide electrical power to the motor For cable sizes see Table 1 e Make sure the line voltage frequency of the electrical current supply match the specifications printed on the motor Be sure leads and ground wires are properly waterproofed and securely connected e Ensure the motor is properly grounded e Always disconnect the power before servicing Never test a pump or use outside a well without proper electrical grounding of the system
6. psi in the pressure tank If the water level is deeper than 34 feet 1 e 38 feet you will not get 50 psi Fittings and elbows etc will add resistance to the water head and reduce the psi Here is the chart for the pumping levels vs psi settings Max pumping level for 20 40 ie A moa psi setting Max pumping level for 30 50 ran mas psa psi setting Max pumping level for 40 60 a t ace psi setting For pressure tank application aiae EREET Gi La ed ORG If your old pump was 1 2HP and not G aa Re AN Hallmark Industries brand you may PEF eS oe at need our 1HP pump Pump Depth f Drawdown WellDepth Page 2 HALLMARK INDUSTRIES INC Deep Well Submersible Pumps Operating amp Installation Instructions CAUTION Before operating or installing this pump read this manual and follow all Safety Rules and Operating Instructions INSPECT THE EQUIPMENT Inspect your pump when you receive it to make sure there is no damage during shipping Pump s voltage must match your power line voltage Or warranty is voided Two wire plus GROUND pump motor assemblies DO NOT require a contro box NOTE Internal pipe threads in the discharge head are 1 14 standard NPT WARNING General Precautions e Review all the instructions before operating Failure to follow these instructions could cause bodily injury and or property damage The pump s voltage must match your power supply Or warranty will void Pump
7. screen is partially plugged Check valve s may be stuck Voltage is too low the motor runs slowly causing low discharge pressure head and high operating current draw Well water may be gaseous Leak in the pressure tank or plumbing Pressure switch is defective or out of adjustment Check valve is leaking Tank is waterlogged Drop pipe leaking Pressure switch is too far from the tank Fuses or wires are too small Low or high voltage Cable splices or motor windings grounded shortened or open 3 wire only Cable leads may be improperly connected in pump control box pressure switch or fused disconnect switch 3 wire only There may be a broken wire in the pump control box 3 wire only Starting or running capacitor in control box may be defective or vented blown out Hallmark Industries Inc Deep Well Submersible Pumps Operating amp Installation Instructions Lower the pump further into the well but make sure it is at least five feet from the bottom of the well Install a control valve in the discharge pipe between the pump and pressure tank Use the control valve to restrict the flow until the discharge rate does not exceed well recovery rate WARNING To prevent the possibility of dangerously high pressure install a relief valve in the discharge pipe between pump and flow restriction valve Relief valve must be capable of passing full pump flow at 75
8. start ups Keeps pump centered in well Various types are available Check valves are used to hold pressure when the pump stops They are also used to prevent backspin waterhammer and upthrust Any of these or a combination of them can lead to immediate pump or motor failure a shortened service life or operating problems in the system WELL CASING BUILT IN CHECK VALVE CABLES AND ae GROUND WIRE If 1 Semi Rigid Plastic Pipe or Steel Pipe is doon used install 1 1 4 x 1 Reducer Bushing PUMP amp MOTOR If 1 Polyethylene Pipe is used install 1 male plastic pipe adaptor along with 2 Stainless Steel clamps PUMP SUCTION TH E NOTES il Discharge Piping Requirements 7 T yo e 5 Gpm pumps 1 pipe a e 7 Gpm pumps 1 pipe i e 10 Gpm pumps 1 pipe is OK to 300 ft depth to water i e 10 Gpm pumps 1 1 4 pipe if the depth to water exceeds 300 ft e 15 Gpm pumps 1 1 4 pipe e 20 Gpm pumps 1 1 4 pipe e 30 Gpm pumps 2 pipe e 50 Gpm pumps 2 pipe e 85 Gpm pumps 2 pipe Figure 8 Pump Installation Hallmark Industries Inc Deep Well Submersible Pumps Operating amp Installation Instructions Page 9 Installation Cont d Electrical Connections Figure 9 WARNING Electrical Precautions All wiring electrical Wiring Diagram 2 Wire Wiring Diagram 3 Wire Motors With Ground Motors With Ground Service Entrance 115 or 230 Volt Service Entrance 115 or 230 V
9. to capacity 4 Li E EA Fa a a of pump E s a a ee i _ a 4 _ j 2 RUICE a F a 5 E 5 aos og a PRESSURE GAUGE Indicates systems pressure at all times SPRING LOADED CHECK VALVE RECOMMENDED EVERY 200ft 60 m STANDARD PRESSURE SWITCH OR LOSS OF PRESSURE SWITCH Senses system pressure and automatically turns pump on and off PRESSURE RELIEF VALVE Protection against pressure buildup Particularily vital where the pump is capable of producing more pressure than the working limits of the tank WARNING To prevent the possibility of dangerously high pressure install a relief valve in the discharge pipe between pump and flow restriction valve Relief valve must be capable of passing full pump flow at 75 PSI Use of Check Valves Your pump is equipped with a built in check located in the discharge head of the pump For deeper pump settings it is recommended that additional spring loaded in line check valves be installed in the drop pipe 200ft 60m intervals Check valves are used to hold pressure when the pump stops They are also used to prevent backspin waterhammer and upthrust Any of these or a combination of them can lead to immediate pump or motor failure a shortened service life or operating problems in the system CABLESAND GROUND WIRE If 1 Semi Rigid Plastic Pipe or Steel Pipe is ea used install 1 1 4 x 1 Reducer Bushing If 1 Polyethylene Pipe is used instal
10. 3 GPM the amount of water in GPM the pump produces Suitability of Well IMPORTANT The well should be fully developed and must be pumped until all fines and foreign matter are removed before this pump is installed Make sure the well is large enough to allow the pump to be set at the required depth Do not set the pump below the casing perforations or well screen unless you are sure there is adequate flow of water around the motor for cooling To determine the correct pump setting use the driller s records by taking into account the depth to water level and draw down at the proposed pumping rate Always keep the pump a minimum of five feet from the bottom of the drilled well Grounding All wiring electrical connections and system grounding must comply with the National Electrical Code NEC and with any local codes and ordinances Employ a licensed electrician Permanently ground all electrical components in accordance with National Electrical Code and applicable local codes and ordinances DO NOT ground to a gas supply line DO NOT connect to electric power supply until unit is permanently grounded lf a plastic well casing is used in your installation ground the metal well cap or well seal providing electrical leads to the pump motor go through the well cap or well seal Ensure correct wire size is used Refer to local electrical code Cable Splicing Methods When the drop cable must be spliced or connected to the motor leads it is ne
11. Assembly Tools Required for Assembly e Pipe wrenches e Pipe vises or clamps Teflon tape e Gloves and safety glasses e CSA or UL approved PVC electrical tape Tripod with chain hoist or some other device to support the unit while lowering it into the well e Miscellaneous wrenches tools as needed Table 1 Cable Selection SINGLE PHASE MOTOR For reference only Motor Rating Copper Wire Size 1 CAUTION Volts ug Ue Y 8 6 l 2 0 A 1 Use of Kire size smaller may damage the pump and 115 i 100 159 249 390 608 930 1410 1910 thus void warranty 230 1 2 404 641 1003 1575 2450 3750 5710 7 ee 3 4 293 473 740 1161 1810 2760 4210 5680 2 For 1HP 115V wire use the wire size for 2HP 230V 1 248 392 617 968 1507 2300 3510 4730 5920 1 1 2 205 326 510 801 1248 1920 2930 3950 4940 2 180 286 449 703 1096 1675 2550 3440 4300 3 229 359 563 877 1339 2041 2750 3440 5 216 315 490 750 1142 1540 1925 Hallmark Industries Inc Deep Well Submersible Pumps Operating amp Installation Instructions Page 3 Installation General Information The most important things you should know about your well are 1 Well total depth the distance from the ground level to the bottom of the well 2 Head A vertical distance from the pump to the ground level where water is discharged or into a pressure tank
12. HALLMARK INDUSTRIES INC Deep Well Submersible Pumps Operating amp Installation Instructions WARNING Read the user s manual thoroughly before installing the pump The pump s voltage on its nameplate must match your power line voltage Warranty voided if the pump damaged because of the wrong voltage Believe us many users burnt their pumps this quick and this easy CHECK THE VOLTAGE The ground wire maybe marked as PE or ground symbol a For 3 wire pumps in addition to the ground wire a 110V pump has black and blue wires hot neutral OK to reverse A 220V pump has red and brown wires hot hot Wires may have other colors The external control box for 4 wire 220V pumps may come with a 3 prong plug The plug is for 220V The pump may have been water tested and may contain water The pump must be installed in a proper sized well casing The pump has not been investigated for use in swimming pool or marine areas Do not run pump dry Pump must be fully submersed in water prior to starting Or the pump and motor will be damaged We strongly recommend testing the pump in a bucket of water first before your final installation Hallmark Industries Inc 624 Estes Ave Schaumburg IL 60193 USA www hallmarkind com AZALLMARK INDUSTRIES Sa f 624 Estes Ave Schaumburg IL 60193 U S A E Tel 847 301 8050 Fax 847 301 8839 Email sales hallmarkind com Website www hallmarkin
13. SER Riser is optional and for bottom suction pumps only Hallmark Industries Inc Deep Well Submersible Pumps Operating amp Installation Instructions Page 6 Installing The Control Center Figure 5 NOTE Teflon tape must be used on all thread joints Wrap the outside thread of the tank control center with teflon tape at position A and thread into tank opening see Figure 4 Control center will thread directly into 1 opening in the side of the pre charged tank Install the pressure gauge with a 3 4 x 1 4 busing at the opening marked position B on the control center Install a pressure switch or loss of pressure switch using 1 4 x 3 nipple at the opening position C in the control center e Connect pipe coming from well and pump to position E in the control center using the appropriate male plastic adapter and clamp if polyethylene is used or thread directly into control center if ABS or steel pipe is used Proceed from position D on the control center to house service lines NOTE The use of teflon tape is recommended on all threaded joints NOTE It is recommended that the 1 HP and 1 1 2 HP models should not be installed where the pumping level is less than 30 m 100 ft Pump Intake l a amp Motor Flow Inducer Sleeve Well casing i ee m a a Water flows up the sleeve and around the motor Figure 6 Flow Inducer Sleeve Hallmark Ind
14. cessary that the splice be water tight The splice can be made with commercially available potting or heat shrink splicing kits Follow the kit instructions carefully 1 Heat Shrink Tubing Method RECOMMENDED METHOD i Strip about 1 2 of installation from cable and lead ends ii Slide about 3 long heat shrink tubing over the cables iii Connect cable and lead ends with STA KON or similar connectors Figure 1 s 1 2 ee as m h ob J i J X STA KON Connector Figure 1 Heat Shrink Splicing iv Position the tubing over the connection keeping the connector at its center v Apply heat about 135 C evenly on the tubing and working from center outwards to avoid trapping air While heated the adhesive liner seals the interfaces between the tubing and the connector cable Perfect sealing is achieved when adhesive liner flows outside the tubing and seals the ends While heating care must be taken not to overheat the cable outside the tubing This will damage the insulation of the cable 2 Tape Method Alternative SPLICING SUBMERSIBLE CABLES WITH TAPE Tape splicing should use the following procedure See Figure 2 i Strip individual conductor of insulation only as far as necessary to provide room for a stake type connector Tubular connectors of the staked type are preferred If connector O D is not as large as cable insulation buildup with CSA UL approved rubber electrical tape Hallmark
15. d com PUMP SELECTION GUIDE MUST READ Never select a pump based on the horse power HP Many brands mark down their HP to falsely claim that their pumps use less electricity It is common in the pump industry So your old 1 2HP pump may actually be a 1HP pump We do not mark down our pumps HP But Amps won t lie Compare the Amps NOT HP If a pump has max 150 head amp 25 gpm its gpm is not always 25 Gpm reduces with the increase of pumping level from max 25 gpm 0 head and reduces to 0 gpm 150 head Read the flow curve 150 head is to an open water tank with no back pressure A pressure tank will reduce the pump s head significantly 1 psi setting in the pressure tank equals 2 307 of head We use our 1 2HP max head 150 for 2 cases below Case 1 To determine its flow at water level 20 20 40 psi pressure switch setting The min total head 20 psi 20 20x 2 307 66 The max total head 40 psi 20 40x 2 307 112 3 Read the flow chart for MA0343X 4 MA0343X 4A The flow at 66 is about 15 gpm at 115 is about 10 gpm So the pump will start at 15 gpm 20 psi on and lower to 10 gpm 40 psi off In this case the head used is not 20 and flow is not 19 gpm 20 Case 2 To decide the max pumping level 1 2HP to a pressure tank 30 50 psi setting 50 psi 150 50 X 2 307 34 65 feet So the water level should be less than 34 feet in order for this pump to get 50
16. e lead individually 4 If the needle deflects to zero 0 on any of the cable leads a faulty splice connection is indicated To double check the faulty splice connection pull the splice out of the water If the needle now moves to infinite resistance the leak is in the splice 5 Repairs should be made with CSA and or UL approved electrical Rubber amp PVC tape 6 If the leak is not in the splice pull the cable out of the water slowly until the needle moves to When the needle moves to the leak is at that point Installing Your Pump PUMP LOCATION Your submersible pump should be installed no less than 5 feet 1 5 meters from the bottom of your well CAUTION To avoid accidental loss of the pump in the well it is recommended that a 1 4 polypropylene rope be permanently attached to the eye provided on the discharge head of the pump The other end of the polypropylene rope should be secured to an anchor at the well head Drilled Well Installation 1 Check your submersible pump and accessories for physical damage 2 Check the electric supply for proper voltage fusing wire size grounding and transformer size 3 Check the well casing The upper edge of the casing should be perfectly smooth Jagged edges could cut or scrape the cable and cause a short circuit 4 Select your pipe Use only CSA approved polyethylene pipe semi rigid plastic pipe or schedule 40 steel pipe for setting high pressure pumps The pipe mus
17. e well the submersible wire cable must be secured to the discharge pipe 5 feet from the top of the pump using electrical tape or snap wire ties Then repeat this procedure at 10 foot 3 m intervals along the discharge piping NOTE A pipe vise or collar clamp should always be firmly affixed to the upper end of the pipe as it is being lowered e When the pump has reached the desired depth pass the pipe and cable through the openings in the well seal The well seal must be vented e Continue pipe connection to the tank location in the house Continue securing the submersible pump cable to the pipe Additional clamps and fittings will be required to make the necessary connections at the elbow and at the control center Installing The Pump With Semi Rigid Plastic Pipe e Wrap the thread of the pipe with teflon tape Thread the first section of the pipe into the pump discharge opening e Sections are available in 10 and 20 foot lengths Use a pipe coupling and solvent to join pipe sections together NOTE A pipe vise or collar clamp should always be firmly affixed to the upper end of the pipe as it is being lowered As the pipe is lowered the submersible wire cable must be secured to the discharge pipe 5 feet from the top of the pump using electrical tape Then repeat this procedure at 10 foot 3 m intervals along the discharge piping e When the pump has reached the desired depth pass the pipe and cable through the openings in the well seal
18. grams VENTED WELL SEAL Keeps debris out of 4 well r 90 ELBOW CONDUIT FOR CABLE L i E PRESSURE PUMP TANK 1 VENTILATED WELL CAP Keeps debris out of well Allows entry into well __ POLY SAFETY as ROPE Used to support weight of the f pump LA PITLESS ADAPTOR INSTALLATION For underground connection of well pipe to horizontal pipe providing sanitary seal CABLE TIE OR TAPE DISCHARGE PIPE SEE NOTES BELOW POLY SAFETY ROPE Used to support weight of the pump TORQUE ARRESTOR Absorbs thrust of motor start ups Keeps pump centered in well Various types are available WELL CASING BUILT IN CHECK VALVE PUMP amp MOTOR PUMP SUCTION Pa 1 A SERVICE ENTRANCE KA 115 OR 230V SUPPLY VOLTAGE i AIR VALVE Pressure CIRCUIT BREAKER OR Tank 2 PSI below FUSED DISCONNECT pressure switch cut 3 E a in setting E SWITCH SE Fa meeuing I i I CAPTIVE AIR PUMP CONTROL j PRESSURE BOX Contains t i TANK Offers CONDUIT FOR PUMP components for water storage for CABLE Electric cable either i p Ti three wire or two wire with Sala na a te b fewer pump ground Selection of proper ea eli il A cycles Provides i size wire assures required Ji 1 air cushion to CONDUIT operate against voltage to motor see Table 1 Page 2 Jm Tank should be sized so that I draw down is FROST LINE equal
19. ile the pump is operating If the voltage is low your power company may require larger wire Discuss with the power company or a certified electrician Check voltage with a recording meter if trouble recurs Replace switch Raise one length at a time until the leak is found When water Stands in the pipe there is no leak below this point Lower pump further into well make sure it is between five and ten feet from the bottom of the well Install a valve into the discharge pipe between the pump and the pressure tank Use the valve to restrict flow until discharge rate does not exceed the well recovery rate WARNING To prevent the possibility of dangerous high pressure install a relief valve in the discharge pipe between the and flow restriction valve The relief valve must be While the motor is running voltage should not exceed plus 5 or minus 5 of rated voltage shown on motor nameplate Call your power company to adjust line voltage if it is not within these limits Make sure the pump control box is installed out of direct sunlight Compare horsepower and voltage rating of motor from motor nameplate with those of the pump control box from pump control box nameplate These numbers must match See Table 1 on Page 2 of this manual and make sure the wire sizes match specifications in the Table Consult certified electrician or a service technician to determine if this is the cause of the problem or no
20. l 1 male plastic pipe adaptor along with 2 Stainless Steel clamps NOTES Discharge Piping Requirements e 5 Gpm pumps 1 pipe e 7 Gpm pumps 1 pipe e 10 Gpm pumps 1 pipe is OK to 300 ft depth to water e 10 Gpm pumps 1 1 4 pipe if the depth to water exceeds 300 ft e 15 Gpm pumps 1 1 4 pipe e 20 Gpm pumps 1 1 4 pipe e 30 Gpm pumps 2 pipe e 50 Gpm pumps 2 pipe e 85 Gpm pumps 2 pipe Figure 7 Pump Installation Hallmark Industries Inc Deep Well Submersible Pumps Operating amp Installation Instructions Page 8 Pictorial of 2 Wire System With and Without a Pitless Adapter see page 9 Figure 9 in this manual for Wiring Diagrams VENTED WELL o aeaa ESN rooe WELGA ebris out O I well E d T0 PRESSURE PUMP TANK rere A of i i i L pa A SERVICE ENTRANCE j i 115 OR 230V SUPPLY Fa a i VOLTAGE IRON j l k i ANCHOR if POST TT d AIR VALVE Pressure f _ E Tank 2 PSI below CABLE Li a Rt pressure switch cut TIE il S CIRCUIT j in setting 7 se BREAKER OR i ii i FUSED L i CAPTIVE AIR a PRESSURE _ POLY SAFETY CONDUIT FOR PUMP al ane ee n TANK Offers ROPE CABLE Electric cable either o ss water storage for Used to support three wire or two wire with i Fa a fewer pump weight of the ground Selection of proper i i i cycles Provides pump
21. n amp cut out pressure settings on the switch e bead Table 2 Motor Circuit Breaker or Fuse Requirement Circuit Breakers of Fuse Amps Wire Phase Maximum Per NEC Typical Submersible Fuse Delay Fuse Breaker Fuse Time 1 2 0 37 115 2 35 20 30 30 1 2 0 37 230 J 20 10 15 15 O 8 O 3 4 0 55 230 2 25 15 20 20 0 75 230 2 30 20 25 25 15 11 230 7 35 20 30 35 1 2 0 37 115 3 35 20 30 30 1 2 0 37 230 3 20 10 15 15 O B8 3 4 0 55 230 3 25 15 20 20 1 0 75 230 3 30 20 25 25 5 37 230 3 1 amp 4 amp 5 COC 3 I e 75 55 230 3 3 45 6 7oO 3 6 75 55 55 3 3 380 S tt eT 1 25 75 55 460 3 3 40 2 Y 30 35 4 30 10 75 40 3 3 3 4 50 2 45 Hallmark Industries Inc Deep Well Submersible Pumps Operating amp Installation Instructions Page 10 Maintenance No regular maintenance is required on a submersible pump However it is advisable to check the wiring and piping annually Trouble Shooting PROBLEM CAUSE CORRECTIVE ACTION 1 Your pump delivers little or no water 2 Air or milky water discharges from your faucets 3 Pump starts too frequently 4 Fuses blow or overload protector trips when the motor starts Water level in a low producing well drops too low while pump is operating causing it to air lock Resulting in loss of prime and possibly serious damage to the pump Intake
22. olt connections and system grounding must comply with the national Supply Voltage Supply Voltage electrical code NEC and with any local codes and ordinances A check your motor nameplate Cheek yaurmolbrnamenlate licensed electrician should be employed for proper supply voltage for proper supply voltage WARNING Risk of Electrical Shock i Empl i Teede aniodo mee ancini erai Circuit Breaker or Circuit Breaker or 01 mploy a licensed electrician to do the electrical wiring A separate circuit Fused Disconnect AEE O breaker in your home s electrical panel is required A ground fault Switch Switch interrupter GFI protected circuit should be used for all electrical devices operating near water Install a properly fused disconnect switch in the line PUMP i PUMP and make certain the wiring is adequately sized and well insulated NAMEPLATE LNAMEPLATE Undersized wire between the motor and the power source will MOTOR MOTOR adversely limit the starting and load carrying abilities of the motor NAMEPLATE NAMEPLATE and void the warranty Minimum wire sizes for motor branch circuits are recommended in Table 1 Page 2 For safety the pump motor must be Standard Pressure Switch or properly grounded For fusing requirements see Table 2 Loss of Pressure Switch Turn off main power supply to pump before attempting in wiring a e Turn the pressure switch control lever to the OFF
23. size wire assures required CONDUIT JI i ait eushion to voltage to motor see Table 1 d operate against Page 2 J Tank should be il sized so that AN FROST LINE i ie draw down is ae 4 7 z hs E i F to capacity PITLESS ADAPTOR OAS he o CE i i l ot pomp INSTALLATION TO SERVICE a For underground r A m p connection of well pipe to horizontal pipe providing sanitary seal PRESSURE GAUGE Indicates systems SPRING LOADED pressure at all times a CHECK VALVE STANDARD PRESSURE SWITCH OR RECOMMENDED LOSS OF PRESSURE SWITCH ee EVERY 200ft 60 m Senses system pressure and automatically turns pump on and off PRESSURE RELIEF VALVE Protection against pressure buildup Particularily vital where the pump is capable of producing more pressure than the working limits of the tank WARNING To prevent the possibility of dangerously high pressure install a relief valve in the discharge pipe between pump and flow restriction valve Relief valve must be Peon nGe CEE a capable of passing full pump flow at 75 PSI NOTES BELOW Use of Check Valves Your pump is equipped with a built in check located in the discharge head of the pump For deeper pump settings it is recommended that additional spring loaded in line check valves be installed in the drop pipe 200ft 60m intervals POLY SAFETY ROPE Used to support weight of the pump TORQUE ARRESTOR Absorbs thrust of motor
24. t Do not attempt to disassemble pump or motor Before you decide to return this pump please test it in a bucket of water with a short electric cable Make sure that the pump is completely submerged in water while its discharge outlet above water level If the pump works in the testing condition IT IS A GOOD PUMP We have received many good pumps returned to us Possible causes 1 Loose electric cable connections 2 Your electric cable is too long which causes the volt drop Please change to a bigger wire gauge cable according to the wire gauge calculation sheet 3 Airin the pipe system Prime the system before running the pump Congratulations You are now the owner of a quality Hallmark Industries Submersible Well Pump The product that you have purchased has been manufactured using the latest techniques best materials and quality workmanship Hallmark Industries Inc Deep Well Submersible Pumps Operating amp Installation Instructions Page 12
25. t have sufficient strength to withstand the system s maximum pressure The pump discharge is 1 1 4 1 pipe may be used on the 5 7 amp 10 gpm units On 10 gpm units when depth to water level exceeds 300 feet 91 m deep use only 1 1 4 pipe sizes On 15 and 20 GPM units use only 1 1 4 pipe sizes Ensure that you have the correct length of pipe required The pump should be installed no less than 5 feet 1 5 meters from the bottom of the well Ohmmeter setat __ RX100K Volt meter set on HI ohms Attach lead to metal tank or F immerse in water Power leads 2 or 3 wire motors with l Immerse splice TA connections an s er Figure 3 Cable Test Hallmark Industries Inc Deep Well Submersible Pumps Operating amp Installation Instructions Page 5 Installation Cont d Installing The Pump With Polyethylene Pipe Wrap the thread of a 1 1 4 NPT x 1 male plastic pipe adapter with teflon tape if 1 pipe is being installed Install the adapter into the pump discharge opening while holding the discharge head with a pipe wrench to prevent the head from loosening from the pump housing Install two 1 all stainless steel hose clamps over one end of the pipe and tighten e Heat the polyethylene pipe to soften the pipe e Press the polyethylene pipe over the adapter e Tighten clamps securely around the pipe over the adapter end As the pump and pipe are lowered into th
26. t wire sizes see Table 1 on Page 2 While motor is running voltage should not exceed plus 5 or minus 5 or rated voltage shown on motor nameplate Call the electric power company to adjust line voltage if not within these limits Consult certified electrician or service technician Check wiring diagram on pump control box also see Figure 9 on Page 9 and color coding of drop cable Employ certified electrician examine all connections and wiring in control panel If necessary repair them Inspect capacitors Employ a certified electrician to check capacitors and replace them if necessary WARNING Hazardous voltage can shock burn or cause death Capacitors may still carry voltage charges even after being disconnected from wiring Have them checked by a certified electrician Page 11 Trouble Shooting Cont d PROBLEM CAUS CORRECTIVE ACTION 5 Motor will not start but No voltage to motor does not blow fuses Cable splices or motor windings may WARNING Hazardous be grounded shorted or open voltage Can shock burn circuited or cause death Employ a qualified electricians Open circuit in pump control box 3 should work on electrical wire only faulty connections faulty service wires Faulty pressure switch 3 wire only Cable leads improperly connected in the control center 6 Pressure switch fails to A You may have selected an undersized shut off pump pump Please refer to Pump Selec
27. tion Guide p2 Voltage is too low motor will run slowly causing low discharge pressure head and high operating current draw Faulty pressure witch Drop pipe is leaking Water pumping level in the well may become too low when pump is running 7 Fuses blow or overload Low or high voltage protector trios when motor is running B 3 Wire only High ambient atmospheric temperature 3 Wire only Pump control box is wrong horsepower or voltage for installation Wire size is too small Improperly connected in the pump control box Cable splices or motor windings may be grounded shorted or open circuited With a voltmeter check 1 fuse box to make sure full voltage is available 2 pressure switch terminals to make pressure switch is passing voltage correctly and 3 terminal strips in pump control box or disconnect switch box to make sure voltage is available there On 1 1 2 through 3 HP Push red overload reset button s on the bottom of control center Consult certified electrician or service electrician Do not attempt to disassemble pump or motor Examine all connections and wires examine terminal strips in the control center 3 wire only repair if necessary Check pressure switch replace if necessary Check wiring diagram on control center panel or see Figure 9 on Page 9 of this manual and color coding of drop cable Lower the pressure setting Verify voltage wh
28. ustries Inc Deep Well Submersible Pumps Operating amp Installation Instructions Captive Air Epoxy or Glass Lined Precharged Tank Pre chargeable Tank _ ee a Bann i Py a ty r a i i i k i iS ai a j T _ es OL S j Fi a aa We r Float air is separator l _ r l Tea ES me j A a k rt 2 e ni f al p fe A 1 1 4 PI To Tank rug Control Center oe To Tank Required Control Center Figure 4 Tank Openings Standard Pressure Switch or Loss of Pressure Switch Loss of Pressure Switch illustrated with Reset Lever A e To Tank Opening To Pump Figure 5 The Control Center Lake or Large Diameter Well Installation All wiring electrical connections and system grounding must comply with the National Electrical Code NEC and with any local codes and ordinances Employ a licensed electrician If a pump is installed in a lake or large diameter well a flow inducer sleeve must be placed around the motor The sleeve should have an inside diameter of 4 to 6 and be composed of corrosion resistant metal or heavy plastic The sleeve will ensure proper flow of water around the motor for cooling purposes The flow inducer sleeve is closed off above the pump intake and extends to the bottom of the motor or lower as shown in Figure 6 Page 7 Pictorial of 3 Wire System With and Without a Pitless adapter see page 9 Figure 9 in this manual for Wiring Dia
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