optimail USA / Betriebsanleitung
Contents
1. Service without error code without other Service 39 symbols Next service is due R MI OHO SiE Service two digit error code D l 0 39 For the error codes 01 to 18 R M HO Always call Service Service 1G 0 39 R M AO Optimail Operator Manual Error message Possible cause and remedy Service 19 R MI Yu Error code 19 appears for a limited time Values are stored incorrectly in the account memories Delete all the account information or call Service Chapter 5 3 Error code 19 appears and Optimail is locked Call Service Service cu R Mi T Switch off the Optimail wait briefly and switch back on If the fault is not eliminated after switching on and off several times call Service Service ci 0 R Mi Jlu 106 If error code 21 appears when switching on A letter was already inserted when switching on Remove the letter Confirm the error messages with the O key If the error cannot be eliminated like this call Service Service mj Cassette 039 R MI Jl 2 O Caution Ja2. mz Power cable Phone cable Power cable Plug the power cable plug into the mains socket The mains socket is at the rear of the Optimail Plug the mains plug into a grounded single phase power socket Step 6 Switching on Appendix Instructions for installation Phone cable Plug the phone cable into the Optimail s modem socket The modem socket is at the rear of the Optimail The spring on the plug must be facing the side panel Connect the phone cable to the telephone socket The Optimail is configured for one of the following types of connection to the telephone line according to your order Main line with DTMF dialing method Dual Tone Multifrequency Extension with dual tone multifrequency DTMF dialing method outside line seizure with digit 0 and pause You will find further information about the connection types and setting the outside dialing parameters for the built in modem on page 59 Caution When you move the Optimail from a cold environment i e below 50 F 10 C Wait at least 2 hours before starting the postage meter The Optimail adapts to room temperature Any condensation evaporates Switching on Insert the key provided in the keylock on the back of the Optimail Turn the key to the horizontal position I ON 58 Optimail Operator Manual Self test D DD R M Je pel O Th
3. Account function 19 Reading the number of meter imprints for an account Select the desired account M1 M9 by pressing the M key The selected account appears in the M field Press the key The Optimail displays the number of meter imprints which have been made for this account since last resetting the counter to zero Zero imprints are not recorded The MO account The grand total for all accounts is stored under the MO account With the MO account you can check the grand total of all accounts using the and 5 keys 20 Optimail Operator Manual 5 2 Printing an account report The account report contains the account information postage used and quantity of all accounts and the register states of your Optimail Account report sample Account Pieces Amount Meter Number 77123457 M1 3 1 117 Date Printed 01 01 06 10 26 M2 4 3 48 R1 Available Postage 246 81 M3 0 0 00 R2 Postage Used 53 19 M4 0 0 00 R3 Total Postage 300 00 M5 T 3 21 R4 Total Pieces 97 M6 65 35 43 R5 High Postage 10 00 M7 0 0 00 R6 Limit Postage 100 00 M8 18 9 90 R7 Status 0010001 M9 0 0 00 R8 Total Prints 102 The Optimail must be switched off O Keep the key M pressed and switch on the Optimail with the keylock You can release the key as soon as M 0 for the account and the printing symbol are visible in the display M Jl O
4. Insert an FP label or any sheet as normal VR The Optimail prints the account report You return to the metering function with the key Account function 21 5 3 Deleting account information D DD RIM Oo R ME moO To delete account information reset the postage used counter and the piece counter individually to zero Select the desired account M1 M9 by pressing the M key The selected account appears in the M field Set the postage used counter to zero Keep the key pressed and press the O key briefly The postage used counter is deleted for the set account The Optimail displays 0 00 for the postage used Reset piece counter to zero Keep the key pressed and press the O key briefly The piece counter is deleted for the set account The Optimail displays 0 pieces The data of the account MO cannot be zeroed in this way However when the information of individual accounts is deleted the appropriate values are subtracted from the MO account 22 Optimail Operator Manual 6 Displaying and printing register values R 1 R2 R3 R4 R5 R6 R7 R8 The Optimail saves important parameters and postage used information in
5. Remove the Optimail from the protective foil Unpack the accessories yl Do not throw away the packaging Use it again when 9 you need to transport the Optimail or send it in to Service Step 2 Checking the contents of the package Warning Do not start operating the Optimail if parts are damaged or missing Please contact Francotyp Postalia Check that the contents of the package are complete and free from any damage aces SO CSS Appendix Instructions for installation 53 Scope of delivery Optimail postage meter Power cable Phone cable Ribbon cassette Keys 2 6 Operator Manual and Quick Reference Guide Q GQ N For the TELESET procedure you will receive a PIN WD Personal identification number from Francotyp Postalia to authorize your Optimail Step 3 Installing Optimail Choose an installation site with the following ambient conditions Room temperature 50 F to 104 F 10 C to 40 C The best printing quality is achieved at a room temperature of 59 F to 95 F 15 C to 35 C No direct sunlight Power socket in the immediate vicinity Place the Optimail on a firm level horizontal base 54 Optimail Operator Manual Step 4 Inserting the ribbon cassette Transport fixture if any Ribbon spool Open the flap of the ribbon cassette compartment by lightly pressing the release key The flap swings up automatically
6. l ULULUS Ji T i The built in clock sets the date for the meter imprint automatically Show date Press the key The displayed date appears in the meter imprint when metering You can end the date display with the key The display shows the postage value again Read Chapter 8 1 to find out how to change the date of the system clock Printing without a date The Optimail allows the date to be omitted from the meter imprint Please take note of the current postal regulations Press the key The Optimail shows the set date Press the O key 16 Optimail Operator Manual The Optimail returns to the postage value display Short signal tones and the flashing DATE indicate that the meter imprint contains no date Printing the date again Press the key The Optimail shows the set date End the date display with the key The display shows the postage value again 4 5 Changing the account 5 35 The Optimail can record and evaluate meterings separately according to accounts M1 to M9 Press the M key repeatedly until your account number appears at the bottom of the display in the M field All subsequent meterings are recorded for this account The account remains set until you select a new account In Chapt
7. M FP 46 Notes on the TELESET procedure TELESET is the loading of the desired postage credit via modem from the TELESET data center The modem is built into the Optimail After entering your PIN personal identification number and the desired amount the Optimail establishes a connection to the TELESET data center for the time of the actual loading process Accounting is as per your contract with the United States Postal Service Permissible amounts for calling postage From 10 to a maximum 5 000 in steps of 10 The Optimail will not accept impermissible amounts incorrect inputs The amount last used then reappears in the display For reasons of safety the United States Postal Service demands that the postage meter connect with the TELESET data center at regular intervals During this contact the TDC checks the registers and other parameters An internal counter allows your postage meter to determine when the next contact with the TELESET data center must be made When it is time to contact the TDC the message Call FPxx possible messages are FP44 FP45 FP46 FP47 will appear in the display If you do not respond to this message within a reasonable amount of time the postage meter will discontinue operation until communication is made All you need to do to establish communication is conduct a normal TELESET postage loading If you do not need postage you may ask for a reset
8. 63 Telephone connection 59 Telephone systems 57 TELESET 4 9 24 error messages 44 interrupt 27 notes on 24 permissible amounts 24 start 25 Thermal printing process 9 Time a m p m 29 display 70 set 29 Total loaded amounts 22 pieces 22 postage 22 prints 22 Trial run 11 62 U Unpacking 52 w Weighing and metering 36 Z Zero imprint 62 68 Optimail Operator Manual Service 69 Every Optimail is thoroughly checked before leaving the factory Should any faults occur in spite of our extensive quality control please contact Francotyp Postalia help line Our main office will be pleased to tell you the address of your local servicing dealer Francotyp Postalia Inc 140 N Mitchell Suite 200 Addison IL 60101 7200 Customer Service 800 341 6052 email info fp usa com Internet www fp usa com utaq Biglay xxx 60 9002 6100 90 JN 3V 00 A8Y 00 S618 6L00 LS
9. Caution Make sure you do not crease or tear the ribbon when inserting it This prevents breaking of the ribbon Make sure the edges of the ribbon do not fold over Creased ribbons are thicker and prematurely fill the used ribbon spool Remove the new ribbon cassette from its packing f necessary remove the transport fixture red paper strip Tensioning the ribbon Turn the white ribbon spool in the direction of the arrow Appendix Instructions for installation 55 Place the ribbon cassette on the letter receiving tray with the ribbon facing downwards Push in the ribbon cassette carefully to the stop The ribbon cassette must slide easily into the holders in the cassette compartment Labels attached to the letter receiving tray and the inside of the cassette compartment provide additional information about inserting the ribbon cassette Close the flap The catch snaps in audibly Continue with step 5 56 Optimail Operator Manual Step 5 Connecting the Optimail Warning Only use power and phone cables pro AN vided with the Optimail or approved by Francotyp Postalia Make sure that connecting cables are not damaged Connect the Optimail to a grounded single phase power socket only Make sure your office power supply conforms to the power requirements shown on the serial number plate of the Optimail Power connection Postage scale connection Modem connection
10. a m Release the key when the display shows the desired time setting a m or p m The time is now set The postage value reappears in the display after about 2 seconds The Optimail will not accept incorrect time inputs The time last set is retained 30 Optimail Operator Manual 8 33 Setting a high postage value 550 The High Postage function indicates when the postage value exceeds the set limit Type the desired high postage value in the example 550 for a limit of 5 50 Press the key The value disappears from the display Press the key The new limit is stored The postage value display reappears You can verify the high postage value set by checking register 5 Read Chapter 6 on page 22 9 9 1 Incoming mail 01 01 06 10 48 OTIO 1048 Using the incoming mail stamp function 31 Using the incoming mail stamp function Things worth knowing about incoming mail stamp You can use the incoming mail stamp function to register your incoming mail It uses the postage meter s date time and printing unit Adjusting changing date and time is possible in metering mode only You receive a standard incoming mail stamp as the basic equipment see illustration On request special stamps to your specifications can be installed A stamp area of 1 2 x 4 7 30 x 120 mm is avai
11. is how you set the outside dialing parameters Outside dialing parameters Enter PIN Personal identification number dE MI Lal O Press key Press key Press c key delete Press key set t Press key save 60 Optimail Operator Manual Example 2 Extension with dual tone multifrequency dialing DTMF Outside line seizure with digit 0 and pause Outside dialing parameters EB M Extension You have to dial a digit e g 0 to dial into the public telephone network You will recognize dual tone multifrequency dialing from the audible tones when dialing This is how you set the outside dialing parameters Enter PIN Personal identification number Press key Press key Press c key delete Press key set t Press 0 key set O Press key set pause Press key save Glossary Incoming mail stamp Labels Meter imprint Modem Personal Identification Number PIN TELESET Appendix Glossary Additional Optimail function the Optimail prints date and time on your incoming mail You can print the incoming mail stamp on envelopes up to a thickness of 0 2 5 mm or directly on docu ments Special self adhesive labels which you can meter and stick onto your mail Necessary for large heavy and thick mail pieces Use only double labels from Franc
12. mode 4 print 20 sample 20 Advertisement 3 11 available logos 8 13 set 13 Available postage 22 Available postage warning current limit 22 Back to metering mode 4 33 C CALL FP message 24 Cancel input 4 11 load postage 27 TELESET 27 Cleaning 38 Clearing a mail jam 42 48 Connecting phone cable 56 57 postage scale 8 power cable 56 Appendix Index 65 D Date 3 11 hide date 15 of the meter imprint 15 set 28 show date 15 Delete 4 11 Display 3 8 DTMF See dual tone multifrequency dialing Dual tone multifrequency dialing 57 59 60 E Eliminating faults general tips 47 when loading postage 44 when metering 47 when using a postage scale 49 Endorsement 3 17 available 8 14 set 14 Error messages device faults 47 TELESET 44 Extension 57 60 F Feed a letter 17 H High postage change limit 30 message 12 metering 12 show limit 22 HP See High postage Optimail Operator Manual Incoming mail stamp 3 31 61 adjust settings 32 print 32 select imprint 34 set 4 set print offset 33 standard imprint 37 Incoming mail stamp mode close 4 33 switch on 37 Input abort 4 delete 4 11 errors 11 incorrect 77 Installation 51 53 K Key 8 53 Key functions 4 Keyboard 4 8 Keylock 8 L Labels 61 available advertisements 8 available endorsements 8 changing ribbon cassette 40 Letter guide 8 Letter receiving tray 8 Limit 22 Loading postage TELESET 24 Main line 57 59
13. registers You can have the individual registers shown in the display and printed as an overview together with the account evaluation The following information is stored in the individual registers Available Postage available postage in Postage Used sum of all meter imprints in Total Postage sum of all loaded amounts in Total Pieces number of all meter imprints not including zero imprints High Postage set limit for the HP warning in Limit Postage set limit for the low postage warning in Status information about machine settings for the service technician Total Prints number of all meter imprints including zero imprints 46 81 Mi O Displaying and printing register values 23 Show register values By pressing the R key you can scroll through all of the registers Press the R key repeatedly until the register number you want to display appears in the R field The appropriate register value appears in the display You return to the postage value display function with the O key Printing register values The register values and account information are summarized in the account report Read Chapter 5 2 to find out how to print the account report 24 Optimail Operator Manual 7 Loading postage TELESET Permissible amounts Security features ALL
14. 11 2 Warning Make sure that no liquids or foreign objects penetrate the interior of the device If this happens pull out the mains plug immediately Have the Optimail checked by your local servicing dealer before using it again Switch off the Optimail Clean dirt from he housing with a slightly damp cloth You can use also use a commercially available washing up liquid Maintenance and care 39 11 2 Changing the ribbon cassette Transport fixture if any Ribbon spool The message Cassette in the display indicates when you need to change the ribbon cassette Caution Only use original ribbon cassettes from Francotyp Postalia Open the flap of the ribbon cassette compartment by lightly pressing the release catch The flap swings up automatically Pull out the used ribbon cassette to the front Remove the new ribbon cassette from its packing If necessary remove the transport fixture red paper strip Caution Make sure you do not crease or tear the ribbon when inserting it This prevents breaking of the ribbon Make sure the edges of the ribbon do not fold over Creased ribbons are thicker and prematurely fill the used ribbon spool Tensioning the ribbon Turn the white ribbon spool in the direction of the arrow 40 Optimail Operator Manual Place the ribbon cassette on the letter receiving tray with the ribbon facing downwards Push in the ribbon cassette carefu
15. 31 changed Call will be repeated e automatically with new number Error messages and tips for helping yourself 45 E codes e 9 Error codes starting with the letter E signal abortion R M mmo of the remote value setting The two digit error number indicates the cause Proceed as follows e Acknowledge the error message with the E key Eliminate the cause of the error yourself or call the TELESET data center or Service Please observe the notes in the table below Start loading postage again Error message Correction by TELESET Servicing Gecis Cause ear data center dealer E16 Wrong dialing procedure Modem not operating E 24 Modem not operating or E25 defective E 17 E 19 Internal error e E 20 E 21 Loading procedure terminated by operator Connection could not be set up E 29 within 70 seconds u E 2e Processing not possible in TELESET data center E 46 E 33 Postage meter unknown in TELESET data center 46 Optimail Operator Manual Error message Correction by TELESET Servicing Gerte Cause user data center dealer E34 Postage meter not registered with TELESET data center Postage meter not yet E 35 approved by TELESET data e center E 36 Postage cannot be called up by postage meter E 37 Loading amount exceeds post age available E 38 Post
16. D R M AGO E KESEE R Mi HO Enter amount and load postage Leave the amount as it is or overwrite with a new value Confirm the desired amount the key The loading process now continues running automatically establish connection data exchange During the loading process the word Reset and the amount being loaded will appear alternately in the display HO Confirm the amount again 30 RESELE MI Ju nO If you have changed the amount the word Change and the new preset amount will alternately appear in the display When the display shows the countdown on the left side To load the displayed amount confirm with the key within 30 seconds The countdown gives information on the remaining time to confirm completed successfully The postage is loaded when an acoustic signal sounds and the postage value appears in the display Check the new available postage register R1 To do this press the R key once Loading postage TELESET 27 Interrupt TELESET You can interrupt the procedure as long as the connection to the TELESET data center has not yet been established To do so Wrong entries e g when entering amounts can be deleted with the O key You can enter a new amount and continue the procedure or exit the TEL
17. D 3 Q metered a IM ta O Load new postage z Chapter 7 Service 2 O Call Service 039 Caution The Optimail can only be used R IMI manO for another 3000 meter imprints or 3 months and then locks automatically sea Call Service 039 Caution The Optimail can only be used R MI mao for another 3000 meter imprints or 3 months and then locks automatically Last postage loading was too long ago Load ostage CALL FP posted R Mi Jd Eel O For detailed information see page 24 44 Optimail Operator Manual 12 2 Error messages TELESET If an error occurs during loading of postage an error code is displayed There are two types of errors Temporary problems with establishing connection Error code starts with the letter C Errors which lead to the loading process being aborted Error code starts with the letter E C codes t 18 The connection to the TELESET data center is only R M Jar o temporarily disturbed The procedure is repeated automatically up to 3 times Error message Correction by Code Cause Units cer etia C 13 Link disrupted e C 18 Line quality too poor e C 14 Processing in TELESET data C 23 center not possible at present e C 39 maintenance work Modem has not received dial C 26 e e C 29 tone Telephone line not connected C 27 TELESET data center busy or C 28 does not answer Telephone number has C
18. ESET mode with the C key During connection setup Press the O key The Optimail aborts TELESET mode The display shows the postage value again You will find help for TELESET errors in Chapter 12 2 28 Optimail Operator Manual 8 Basic settings 8 1 Setting the date The battery buffered clock provides the current date and time The set date appears in the meter imprint when metering Enter 2 digits each for the month day and year for the new date x I E b Example 010206 for the 2nd January 2006 R Mi Le Confirm the entered date with the key You will see the set date and DATE in the stamp 10206 image symbol Jtr End the date display with the key The display shows the postage value again The Optimail will not accept incorrect date inputs The last set date reappears 8 2 Setting the time ied R 7 O p m A ted R_ i Jl Q Basic settings 29 Enter the new time Example 723 for the time 7 23 Keep the key pressed The new time and the clock symbol 2 appear in the display The display changes between a m and p m Asmall vertical bar that appears to the left of the displayed time indicates p m When the bar is not present the displayed time is
19. FRANCOTYP POSTALIA Optimail Postage meter Operator Manual 2 About this Operator Manual Quick Reference Guide A g Y 0 38 Please read this operator manual before using the Optimail postage meter Please keep the manual near the Optimail at all times for reference The quick reference gives you an overview of the most frequently used functions The following keywords and symbols identify the safety tips in this operator manual Warning indicates a potential hazard which may result in injury Caution indicates a potential hazard that may result in damage to the Optimail or impair the metering process The following symbols and graphic representations are used in this operator manual A tip offers advice or additional suggestions for improving the operation Displays show the inputs and current settings Fields which refer to the text have a dark background An arrow points out a field to which you should pay special attention The keys to be pressed are highlighted in the key field symbol In the example Press the Postage value key 3 Optimail Display Next maintenance due Fault Display with error number and or Service Memory component data backup measure Time display Fault System clock Print Account register report Incoming mail stamp Available postage warning Low postage No postage meteri
20. Meter imprint 11 67 Metering 17 labels 17 letter 17 thick letters 17 Metering mode return to 4 33 Mode of operation 9 Modem connection types 57 on main line 57 outside dialing parameters 57 Modem socket 8 N Notes about this manual 2 Number of imprints 22 0 Optimail general overview 8 things worth knowing about 9 Outside dialing parameters 59 P Personal identification number 25 61 Phone cable 53 56 57 PIN See Personal identification number Position the letter 17 Postage call See TELESET Postage scale connecting 8 35 See also Scales function using 9 35 Postage used by all accounts 79 by an account 78 total 22 Postage value 4 17 high 12 set 12 Power cable 53 56 Power connection 8 56 Print offset 3 display set 4 Q Quantity for all accounts 19 for an account 19 Quick reference 2 R Ready for metering 70 Register 3 22 Register values close print mode 4 printing 23 show 23 Release key 8 Ribbon cassette 8 53 change 39 fault 42 43 inserting 54 Ribbon cassette compartment 8 s Safety tips 2 7 Scales function switch off 36 switch on 36 using 36 Scales symbol 36 Scope of delivery 53 Self test 10 Service 69 Sleep mode 10 Stamp image symbol 77 Switching off incoming mail stamp mode 33 Optimail 70 scales function 36 Switching on incoming mail stamp mode 37 Optimail 10 57 scales function 36 Symbols in the display 3 Appendix Index 67 T Technical data
21. a 63 12 6 x 7 5 x 11 4 width x height x depth 320 mm x 190 mm x 290 mm 13 45 lb 6 1 kg 115 V AC 60Hz as shown on the serial number plate max 0 6A 90 W in sleep mode 6 W slow blow 0 63 A LCD thermal printing process TELESET via modem integrated modem battery buffered system clock 25 pole port for connecting postage scale RS 232 up to 9 adverts up to 9 endorsements incoming mail stamp function account function for 9 accounts printing of account information and register values high postage warning low postage warning 50 F to 104 F 10 C to 40 C do not expose to direct sunlight recommended for optimum printing quality 59 F to 95 F 15 C to 35 C Lwa 70 dB workplace related 64 Optimail Operator Manual Ribbon cassette up to 1 600 imprints without advert storage at 32 F to 89 6 F 0 C to 32 C do not expose to direct sunlight Mail piece specifications thickness up to 0 2 5 mm self adhesive labels from Francotyp Postalia minimum label size 1 77 x 5 12 45 x 130 mm A Account 3 account MO 79 changing 16 current 77 delete information 27 reset piece counter to zero 27 reset postage used counter to zero 21 set for metering 16 show number of meter imprints 19 show postage used 78 total postage used by all 79 Account function 78 evaluate 18 recording the postage costs 18 Account report close print
22. about 18 seconds the self test is completed The Optimail will beep again and the last set postage value appears The Optimail is ready for metering If the Optimail is not used for about one minute i e no imprints are made or no key is pressed the postage meter switches over to the time display Reactivate the Optimail with the key 6 Switching off Turn the key to the vertical position 0 OFF Remove the key Your Optimail is now safe from unauthorized use 4 Metering Current account Postage value D O l D t R Mi Ju L O 4 p Advertisement Endorsement Date Postage value Input errors Metering 11 The display shows all the settings for the meter imprint at a glance Postage value Date Endorsement Advertisement The symbolic representation of the stamp in the display makes orientation easier You will also find the stamp image symbol on the keys for setting the meter imprint The assigned field is shown filled on the respective keys You can test the current printing settings in a trial run Set the postage value 0 for trial runs The Optimail will not accept incorrect inputs An acoustic signal warns you that the setting is not possible with the entered values The previous setting reappears in the display You can delete wrong entries with the key 6 The Op
23. age account denied E 40 E 41 Postage register not correct e E42 E 43 Impermissible postage amount o E 44 Maximum total loaded postage reached E 50 E 51 Wrong PIN number e E52 E 99 Internal error e Error messages and tips for helping yourself 47 12 3 Tips for helping yourself Problem Possible cause and remedy Blank display No power connection Check whether the power cable is plugged in correctly and the Optimail is switched on keylock in horizontal position Date and or time incorrect Reset the date and or time z Chapter 8 1 and 8 2 Endorsement cannot be set Your Optimail is set to the 0 00 meter type i e it displays the postage in full cents When configured like this the Optimail cannot print endorsements To switch to the 0 000 meter type please contact Francotyp Postalia Your Optimail has no endorsements available Please contact the Francotyp Postalia for retrofitting Gaps in the imprint irregular imprint Difference in thickness in the imprint area espe cially when metering letters containing several sheets Before imprinting knock the upper edge of the envelopes against a smooth underlay Please note information on page 17 Meter the empty envelope or use FP labels 48 Optimail Operator Manual Problem Possible cause and remedy Letter jammed mail jam Caution Jam Do not remove the jammed l
24. al You are also welcome to contact our Service department who will help you get started 7 8 Optimail Operator Manual 2 A short description of the Optimail Display ments and endorsements Release key for flap ribbon cassette compartment Letter guide s Letter receiving tray Operating instructions removable with advertise d flap ribbon cassette compartment with ribbon cassette behind Keylock ZI with key I NY E Power connection Modem socket 25 pole port for connecting for loading postage via the postage scale TELESET Mode of operation Very clean meter imprints Fast cassette change TELESET Extended functions Operation with postage scale A short description of the Optimail Things worth knowing about the Optimail The Optimail is a postage meter for small mail volumes It meters letters up to a thickness of 0 2 5 mm and self adhesive FP labels All the information for the metering process is electronically stored The memory component provides space for new advertisements The settings for the meter imprint can be selected quickly and easily at the push of a button The dis play shows you the current settings at a glance You only have to put the letter in place the Optimail takes the letter meters it and ejects the ready to send letter to the right The thermal printing process provides a clean smudge
25. d the number next to it Press the key repeatedly until the desired D 3 g number appears in the appropriate field of the T stamp image symbol Metering without advertisement j J g Press the key repeatedly until 0 appears in R_ Mi Jg L2 O the appropriate field of the stamp image symbol 14 Optimail Operator Manual 4 3 Setting the optional endorsement 0 390 OO A 0 390 R M nam O A Specific types of mail can be marked with the respective endorsement imprint e g FIRST CLASS PRIORITY NON PROFIT This function is available only if the Optimail displays the postage in tenths of a cent To switch to the 0 000 meter type please contact Francotyp Postalia The available endorsements and the assigned numbers can be found as operating hints on the Optimail can be pulled out at the front left Select the endorsement you want to use and find the number next to it Press the key repeatedly until the desired number appears in the appropriate field of the stamp image symbol Metering without endorsement Press the key repeatedly until 0 appears in the appropriate field of the stamp image symbol Metering 15 4 4 Date of the meter imprint print without date ULBDLUD Ji
26. e FP postage scale is interrupted Using Optimail with the postage scale Hints for operation with the postage scale Endorsements are only automatically set if your FP postage scale is harmonized with the endorsement imprint data saved in your Optimail Read the operator manual of your FP postage scale for instructions on setting up this function The High postage function is switched off as long as an FP postage scale is controlling the postage value setting on the Optimail The Optimail can be configured so that the postage value transferred by the postage scale is only valid for one meter imprint Proceed as follows when you want to meter a stack of identical mailpieces Weigh and meter one of the mailpieces in the normal way Then switch off the scales function You can now meter any number of further mailpieces with the displayed postage value 37 38 Optimail Operator Manual 11 Maintenance and care 11 1 Cleaning A For security reasons maintenance and repair may only be performed by our after sales service points registered with the Post Office authorities Have your postage meter cleaned and serviced regularly by the after sales service This guarantees long term trouble free operation Ask about our low cost care and maintenance agreement You can do the following work yourself Cleaning the outside of the housing z Chapter 11 1 Changing the ribbon cassette Chapter
27. e arrow until the Optimail grips the letter As soon as the mail sensor detects a letter a roller presses the letter against the ribbon and print head the printing starts The imprinted letter is ejected to the right 17 18 Optimail Operator Manual 5 Account function Record Evaluate With the account function the Optimail offers a tool for recording and evaluating the incurred postage costs Nine account memories are available Accounts may be the divisions departments of a company or individual companies in shared office facilities Simply set the desired account for metering The Optimail stores the number and value of meter imprints You can read the number and postage used for every account You can also print out an account report of all accounts if you want to 5 1 Showing account data D DD R M6 AIO 35 53 Rimes iO Reading postage used by an account Select the desired account M1 M9 by pressing the M key The selected account appears in the M field Press the key The Optimail displays the postage costs which have been accumulated for this account since last resetting the counter to zero oan M amp AWO 65 M6 No O A oan mo AmO A
28. e display shows a dash running from the right to the left side This is concluded with two beeps Now all segments of the display will briefly illuminate followed by another beep The current date is then displayed After about 18 seconds the self test is completed The Optimail will beep again and the postage value display appears Step 7 Loading postage Before you can meter letters with the Optimail for the first time you have to load a certain postage amount into your Optimail at least 10 Read Chapter 7 on page 24 to find out how to load postage We will gladly provide support for installing and commissioning your Optimail Simply contact our Service Appendix Setting the outside dialing parameters for the modem 59 Setting the outside dialing parameters for the modem The outside dialing parameters for the modem are set for your telephone connection before the Optimail leaves the factory according to your order You can check the programmed outside dialing parameters and reset them if you change your telephone connection The following examples show the procedure for the four typical connection types Example 1 Main line with dual tone multifrequency dialing DTMF Main line You do not have to dial a digit e g 0 or press the R key to dial into the public telephone network outside line seizure You will recognize dual tone multifrequency dialing from the audible tones when dialing This
29. er 5 you will find detailed information about the account function Metering 4 6 Positioning and metering a letter Caution By simple preventive measures and spe cial care when positioning letters you can avoid gaps in the imprint tearing the ribbon and damaging the thermal print head You can meter letters up to a thickness of 0 2 5 mm The difference in thickness in the printing area in letters containing several sheets can lead to an irregular imprint In this case meter the emp ty envelope or use FP labels Use envelopes with as smooth a surface as possible This gives optimum imprint quality Make sure you remove all staples and paper clips from the area around the imprint Before imprinting knock the upper edge of the envelopes against a smooth underlay By aligning the content of the letter with the upper edge of the envelope you get an even surface to achieve bet ter meter imprints During metering it is best to let go of normal for mat letters e g Commercial 6 4 10 Give large envelopes e g 14 a little support Under no circumstances should you attempt to straighten the envelope whilst it is being printed How to feed a letter Place the letter on the letter receiving tray The side to be printed facing upwards the address field visible The top edge must be flush with the letter guide Pushin the letter in the direction of th
30. etter by force The ribbon could tear Always clear a mail jam like this Press any key except the key O or switch off The Optimail releases the letter Remove the letter Then check the ribbon cassette Remove the rib bon cassette and tighten the ribbon if necessary Chapter 11 2 Optimail blocked Switch off the Optimail Wait briefly and switch back on Metering not possible Account MO is set No metering can be performed on account MO Set an account between M1 and M9 No postage available display Limit End The set postage value cannot be metered Load new postage z Chapter 7 Scales function is switched on display zw but no postage scale is connected Disable the scales function with the key Metering not possible Repeated beeping and flashing of the DATE symbol when switching on Built in clock stopped Set the date Chapter 8 1 and time z 8 2 If this does not work or if this problem occurs repeatedly please contact Service Error messages and tips for helping yourself 49 Problem Possible cause and remedy when using a postage scale Optimail does not accept the postage value determined by the postage scale The interface cable is not connected correctly Check whether the interface cable is plugged and screwed into both devices correctly Data transmission is faulty Switch off the Optimail and the postage scale wait brief
31. face cable to Optimail and the FP postage scale Switch on the Optimail and the FP postage scale The FP postage scale used and the factory set machine parameters of the Optimail influence the interaction of these two devices Our after sales service will be glad to help you set up your system optimally 36 Optimail Operator Manual 10 2 Weighing and metering Caution Read the operator manual of your postage scale Familiarize yourself especially with safe handling of the FP postage scale Switching on the FP postage scale and Optimail Press the key on the Optimail The scales symbol aja in the display indicates that the Optimail is ready to accept data from the postage scale Select the desired mail data on the FP postage scale Place the mailpiece on the weighing tray The FP postage scale determines the weight and calculates the right postage value The postage value and the endorsement setting optional are transferred automatically to the Optimail An acoustic signal signals the end of data transmission The Optimail displays the new settings Check the other settings for the meter imprint advertisement date if necessary Remove the mailpiece from the weighing tray and meter it in the usual way Switching off the scales function Press the key on the Optimail The scales symbol ale in the display goes out The connection to th
32. l Read Chapter 8 1 and 8 2 For setting a print offset read Chapter 9 3 on page 33 If several incoming mail stamps are available you can select the imprint Read Chapter 9 4 on page 34 Printing the incoming mail stamp Please note information on handling of the letters on page 17 Insert the incoming mail envelope or document on the letter receiving tray so that the side to be printed is face up The Optimail grips the incoming mail prints the incoming mail stamp and ejects it to the right For stamping thin paper you should place a sheet of paper e g copying paper under the incoming mail Using the incoming mail stamp function 33 Leaving incoming mail stamp mode and switching to metering mode Using the key you can switch directly into metering mode without restarting All settings from the incoming mail stamp mode different incoming mail stamp print offset are lost In incoming mail stamp mode you can also switch off the Optimail with the key operated switch as normal 9 3 Setting a print offset eu Joo ou OAS ULUL ou The Optimail prints the incoming mail stamp around 0 4 10 mm from the right hand edge of the incom ing mail You can set a print offset and thus increase the distance by a maximum of 3 9 99 mm Enter the desired distance wi
33. lable for your text and graphic designs You can print the incoming mail stamp on envelopes up to 0 2 5 mm thick or directly on documents The Optimail prints the incoming mail stamp around 0 3 8 mm from the upper edge and 0 4 10 mm from the right hand edge of the incoming mail You can set a print offset to relocate the imprint up to 3 9 99 mm to the left To print the incoming mail stamp on another area of the envelope you can insert the incoming mail folded Please note the maximum processable thickness 0 2 5 mm 9 2 Stamping incoming mail Starting incoming mail stamp mode The Optimail must be switched off Press and hold the key and switch on the Optimail using the key operated switch As soon as the symbol appears in the display you can release the key 32 Optimail Operator Manual On 10 48 BLU JL Incoming mail 01 01 06 10 48 The incoming mail stamp mode is active which can easily be seen in the display by time date and the and symbols The 4 symbol indicates readiness for printing The following incoming mail stamp settings are active after switching on Date and time Standard incoming mail stamp incoming mail stamp no 1 No print offset Adjusting the settings Date and time can only be set in metering mode Switch to metering mode with the key and adjust date and time as norma
34. lly to the stop The ribbon cassette must slide easily into the holders in the cassette compartment Labels attached to the letter receiving tray and the inside of the cassette compartment provide additional information about changing the cassette Close the flap The catch snaps in audibly Acknowledge the message with the c key Error messages and tips for helping yourself 41 12 Error messages and tips for helping yourself Caution Do not remove any parts of the housing Only have maintenance and repair work done by qualified personnel authorized by Francotyp Postalia Failure to do so will result in voiding of your warranty and loss of your postal licence You will be liable for any damages You can eliminate minor faults and problems with the Optimail yourself In this chapter you will find help and tips for eliminating and avoiding faults 12 1 Error messages device faults Acoustic signal Error messages in the display The self diagnosis system of the Optimail gives you information about the respective operating state An acoustic signal is issued in the case of operating errors The Optimail does not accept the input action The Optimail signals errors and warning with the corresponding error messages in the display You will find an overview of the error messages and what to do in the event of a fault in the following list Error message Possible cause and remedy
35. ly and switch back on Optimail is not ready to receive data from the postage scale On the Optimail Press the key On the postage scale Remove the mailpiece from the weighing tray and place it back on the tray again The postage scale is not set up properly for operation with the Optimail Read the operator manual of your postage scale Endorsement is not set automatically is not correctly Set by the postage scale The postage scale is not set up properly for automatic endorsement setting e g automatic endorsement setting is switched off Read the operator manual of your postage scale There is no suitable endorsement for the dispatch setting 50 Optimail Operator Manual Instructions for installation Overview Appendix Instructions for installation 51 The following overview lists the operating steps for installing the Optimail Step 1 Unpacking J37 Step 2 Checking the contents of the package N C Step 3 Installing Optimail J x Step 4 Inserting the ribbon cassette NZ Step 5 Connecting the Optimail Nd C Step 6 Switching on QZ Step 7 Loading postage The individual operating steps are described in detail on the following pages 52 Optimail Operator Manual Step 1 Unpacking Open the top of the box e Lift the Optimail carefully out of the box Remove the packing shells from the right and left
36. m Do not remove the jammed letter by force The ribbon could tear Always clear a mail jam like this Press any key except the key O or switch off The Optimail releases the letter Remove the letter Then check the ribbon cassette Remove the ribbon cassette and tighten the ribbon if necessary z Chapter 11 2 Ifthere is no mail jam the ribbon cassette is empty Press the key O the Optimail terminates printing and ejects the metered letter Changing the ribbon cassette Chapter 11 2 Error messages and tips for helping yourself 43 Error message Possible cause and remedy z No ribbon cassette inserted or the ribbon cassette FEL is defective a ta O Insert ribbon cassette Chapter 11 2 Acknowledge the error message with the O key The flap of the ribbon cassette compartment is not closed properly Close the flap Acknowledge the error message with the key Limit Low postage The limit for the low postage warning is set at the 0 39 ria O factory for 100 00 R Mi l Load new postage soon z Chapter 7 Limit End No postage The set postage value cannot be
37. mail 8 Switching Optimail on off 10 Metering 11 4 1 Setting the postage value 12 4 2 Setting the advertisement 13 4 3 Setting the optional endorsement 14 4 4 Date of the meter imprint print without date 15 4 5 Changing the account 16 4 6 Positioning and metering a letter 17 Account function 18 5 1 Showing account data 18 5 2 Printing an account report 20 5 3 Deleting account information 21 Displaying and printing register values 22 Loading postage TELESET 24 Basic settings 28 84 Setting the date 28 8 2 Setting the time 29 8 3 Setting a high postage value 30 Using the incoming mail stamp function 31 9 1 Things worth knowing about incoming mail stamp 31 9 2 Stamping incoming mail 31 9 3 Setting a print offset 33 9 4 Selecting another incoming mail stamp optional 34 Using Optimail with the postage scale 35 10 1 Connecting the postage scale 35 10 2 Weighing and metering 36 Maintenance and care 38 11 1 Cleaning 38 11 2 Changing the ribbon cassette 39 5 6 Optimail Operator Manual 12 Error messages and tips for helping yourself 12 1 Error messages device faults 12 2 Error messages TELESET 12 3 Tips for helping yourself Appendix Instructions for installation Setting the outside dialing parameters for the modem Glossary Technical data Index Service 41 41 44 47 51 59 61 63 65 69 Safety tips 1 Safety tips The Optimail is a fully electronic postage mete
38. ng not possible Postage scale connected automatic postage value endorsement setting Fault Ribbon cassette or mail jam Service CA Limit End F Cassette R8 M8 x No 8 8 Display for Postage value Time Register values Register Advertisement Flashing 1 8 Print offset ON Account Endorsement 1 9 Incoming mail stamp Postage used by the account Date in the meter imprint Number of meter imprints of the account 4 Optimail Keyboard TELESET Display Connect disconnect Display set print offset register postage scale Display postage used Display set date by an account Program basic Display set Display number of meter settings time imprints of an account Set endorsement Numeric keys High postage value Enter numerical values Confirm for metering Set limit value Back to metering 9 Delete abort input Change account Set Advertisement Incoming mail stamp 2 Set postage value Legend 1 in incoming mail stamp mode only 2 optional only if special incoming mail stamps are ordered 3 close incoming mail stamp mode or account register report print mode 4 only available if the Optimail displays the postage in tenths of a cent 0 000 10 11 Contents Safety tips 7 A short description of the Opti
39. of zero dollars If you have any questions call service D DD O Enter your PIN 518 ite jeans O 0 00 M iB O Loading postage TELESET Technical note Please do not use telephones connected to the same telephone socket during postage loading if possible Unnecessary charges may be incurred when you lift and do not replace the telephone handset during the loading process as the modem cannot terminate the charged connection Start TELESET Caution The Optimail locks after 8 attempts to confirm a false personal identification number PIN Your Optimail can only be released for metering and loading postage again by the after sales service Make sure the Optimail is connected to the telephone socket Switch on the Optimail as usual and wait until the last set postage value appears in the display Make sure the scales function is switched off The scales symbol must not show in the display Type the 8 digit personal identification number PIN of your Optimail 12345678 in the example Confirm with the key You are now in the TELESET mode The amount used for the last postage loading appears in the display 100 in the example 25 26 Optimail Operator Manual Enter the desired amount IDD D
40. otyp Postalia for the Optimail two labels on one backing sheet Metering mail for carrying by the U S Postal Service When metering the Optimail prints among other things the indica the postage value the date and the machine identification on the envelope An advertisement and an endorsement can also be printed Electronic unit built into the Optimail which enables exchange of code numbers and desired postage amounts over the telephone line You will receive a Personal Identification Number PIN for your Optimail from Francotyp Postalia The PIN is your authorization to load postage by the TELESET method Postage meter accounting system of the Francotyp Postalia The Optimail and the Teleset data center exchange value specifications via modem when loading postage which release the desired postage amount 61 62 Optimail Operator Manual TELESET data center TDC Trial run Zero imprint Data center of Francotyp Postalia Postage is released and accounts managed The Teleset data center is at your service 24 hours a day via the built in modem Meter imprint with the postage value 0 zero imprint This enables you to check the settings for the meter imprint Technical data Dimensions Weight Power supply Mains current Power consumption Protection rating Fuse Display Printing process Accounting process Equipment Ambient conditions Noise emission Appendix Technical dat
41. proof imprint The solid ink on the ribbon is heated up as it passes the thermal printhead Under pressure the liquefied ink penetrates the paper of the envelope and remains permanently bonded The ribbon cassette can easily be replaced with just a few actions You load postage with the TELESET process via a built in modem fast comfortable and if need be 24 hours a day Automatic date setting Separate registration and accounting of the postage costs for up to 9 accounts Printing of account information and register data Warning of high postage values and insufficient available postage Incoming mail stamp function to register incoming mail You can combine Optimail with a postage scale from Francotyp Postalia The postage scale then controls setting of the postage value 9 10 Optimail Operator Manual 3 Switching Optimail on off Self test Ready for metering E33 R M AIO Sleep mode 18 25 R MI HAO OFF Switching on Insert the key in the keylock on the back of the Optimail Turn the key to the horizontal position I ON The display shows a dash running from the right to the left side This is concluded with two beeps Now all segments of the display will briefly illuminate followed by another beep The current date is then displayed After
42. r for metering letters The Optimail complies with the pertinent safety regulations for office information equipment Please observe the following tips for your own safety Only use the power and interface cables supplied with the machine by Francotyp Postalia Makes sure that the cables are not damaged Connect the Optimail to a grounded single phase power socket only Make sure your office power supply conforms to the power requirements shown on the serial number plate of the Optimail Make sure the socket for connecting the Optimail is close by and the mains plug is easily accessible at all times Switch off the Optimail and all devices connected to it before plugging in or removing interface cables Never plug in interface cables during a thunderstorm Switch off the Optimail before cleaning it or moving it to another location Make sure that no liquids or foreign objects penetrate the interior of the Optimail If this happens pull out the mains plug immediately Have the Optimail checked by your local servicing dealer before using it again Only have maintenance and repair work done by qualified personnel authorized by Francotyp Postalia Failure to do so will result in voiding of your warranty and loss of your postal licence You will be liable for any damages The Optimail is designed so that you can install and start it yourself Please read the chapter Instructions for installation in the appendix to this manu
43. th the numeric keys Example 20 mm 0 8 Confirm with the key A flashing arrow pointing to the left shows that the imprint has moved By pressing the key you can display the setting of the print offset Switching off the print offset Enter 0 for the print offset Confirm with the key 34 Optimail Operator Manual 9 4 Selecting another incoming mail stamp optional ou 1 48 Uli Oae A Francotyp Postalia can equip the Optimail with additional incoming mail stamps according to the customer s wishes Press the key repeatedly until the desired incoming mail stamp number appears in the appropriate field of the stamp image symbol Using Optimail with the postage scale 35 10 Using Optimail with the postage scale 10 1 Connecting the postage scale the postage scale 25 pole port connecting You can connect a Francotyp Postalia postage scale to the standard 25 pole port The necessary interface cable is delivered with the FP postage scale Caution Switch off the Optimail and the FP postage scale before plugging or removing the interface cable Caution Read the operator manual of the FP postage scale before connecting it to the Optimail Switch off the Optimail and the FP postage scale Connect the FP postage scale to the 25 pole port of the Optimail with the interface cable Screw the plugs of the inter
44. timail aborts the setting and shows the previous setting in the display 12 Optimail Operator Manual 4 1 Setting the postage value 35 c3 nu Ca De Type the desired postage value with the numeric keys You can check the entered number sequence in the display Confirm with the key The display shows the set postage value with decimal point Message High postage value If an acoustic signal sounds and HP and the postage value flash in the display after confirming the postage value the High postage value is exceeded In this way the Optimail helps you to prevent overmetering and loss of postage If you want to meter with the set postage value Confirm the displayed postage value with the key again If you have accidentally set too high a postage value Type a new postage value Confirm with the key Read Chapter 8 3 to find out how to change the limit for the High postage value message Metering 13 42 Setting the advertisement Francotyp Postalia can equip the Optimail with up to 9 different advertisements according to the customer s wishes The available advertisements and the assigned numbers can be found as operating hints on the Optimail can be pulled out at the front left Select the image you want to use and fin
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