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1. My Pictures desktop ini Registers Ext gt Copyright Attix5 All rights reserved 66 b A ACTIXS Disk Usage You can use the Disk Usage page in the Options and Settings dialog box to specify the working folders and control the disk footprint Local Disk Temp C Program Files AttixS Pro Backup Client SE toBackup Cache C Program Files AttixS Pro Backup Client SE cache Database C Program Files Attix5 Pro Backup Client SE Note Performance wil be degraded if the Cache and Temp folders are an afferent Days to keep files in Cache 20 Note The longer Res are keotin cache the better the chances are that patches instead of fal Res are sent duning backue Stream backups directly to the Storage Platform Streaming Backup uses very hibe dek space and is ap mised for use 9 environments where bandwidth is not invited e g data centres Alease note when As seling amp an resumes are not supported Delta Booting is enforced E Enforce minimum free space on hard drive Working Folders area e If you have limited space on the drive where the Backup Client is installed you can move the Temp Cache and Database folders to another location o Temp Used as temporary workspace when the files are patched compressed and encrypted o Cache Keeps a local compressed and encrypted copy of the selected files for a specified number of days o Database Compares the latest backu
2. Click the option to Access a list of the icons used in the Attix5 Pro Client and their meanings Access the Product Help Access the product information and support contact details Also displays any plug in version inconsistencies There are three tabs available in the Backup Client e Backup Selection This tab displays the files and folders on the computer enabling you to select the items to be backed up For more information see How to select data to data back up in Chapter 6 Backups e Restore Use this tab to browse previous backups and restore files and folders e Logs Use this tab to view detailed information on each backup and restore Q Product Help About Attix5 Pro SE column headings to sort the list according to their values Product Help Help My Computer E Y AMD EF ATI 2 Intel H E MSOCache a 2 7 Program Files 7 Program Files x86 2 7 ProgramData Recovery SRecyde Bin aa i PerfLogs L i L L i i i i L System Volume Information You can access the Backup Client Help by clicking Product Help on the Help menu Alternatively click the Help button on the toolbar As you navigate the Client the Help pane will display information relevant to the selected tab gt Copyright Attix5 All rights reserved Filter Menu Button Icon Legend RO File inot selected Included by user Product Help
3. Example Click Connection in the left hand pane to view all connection options on the right Z Connection Use network connection Use VPN or dial up connection VPN and dial up settings No proxy 5 Use HTTP proxy 5 Use SOCKS proxy dl Proxy server requires authentication eee ai ambicion AN Warning The Options and Settings dialog box controls advanced features in the Backup Client Please read through this section carefully before changing any settings Incorrect settings could cause critical errors gt Copyright Attix5 All rights reserved 49 Backup Account You can use the Backup Account page in the Options and Settings dialog box to e Retrieve Backup Account settings e Modify security settings Backup Account TAAHIR PC TAAHIR 20500 50 0 GB Prompt for password Never default 5 When doing a restore 5 When loading the Backup Client The Backup Account page consists of the following areas e Details e Security Details area This area displays your Backup Account information as it is configured on the Storage Platform You can use the Retrieve settings button to retrieve your Backup Account details from the Storage Platform Tip This button is useful to verify that the Backup Account limit has been modified after requesting a change from the Backup Administrator or to update Backup Group Profiling settings Security area If you need to c
4. Included by user Filter About AttixS Pro SE amp Excluded by user Excluded by user Excluded by administrat Help Help Icon Legend b SRecyce Bin AMD ATI Intel MS0Cache PerfLogs Program Files Program Files ProgramData Recovery System Volum Tarim Tip In the right hand pane on the Backup Selection and Restore tabs you can click any of the 26 Aattix5 7 Product Help Help index W You can restore files and or folders in th steps Quick start Ste step guide Backups How to 1 Select data to restore Select data 2 Start the restore process Use selection filters Export a selection report Back up manually 3 Select the restore options Selecting data to restore Schedule automatic backups Cancel a backup You can tell the Backup Client which files a a and or folders to restore and which to ic by clicking the E Restore tab and the including or exduding the items as descr below Restore files and folders Find particular files to restore Restore the backup selection Status bar This area displays the date and time of the last backup performed by the system Ready Last backup Jan 16 2010 2 55 31 PM System tray icon 7 11 49 AM b ma to sap mw io 2014 10 23 i e The System tray icon LA indicates the backup activity status and can be used to perform various tasks e An animated icon indicates that the service is
5. 2 In the Backup Account password box type a password that consists of a minimum of 4 characters Confirm it in the Confirm password box 3 Inthe Encryption key box type an encryption key that consists of a minimum of 8 characters Confirm it in the Confirm key box A Warning Please write down your encryption key and store it in a safe place as YOU WILL NOT BE ABLE TO RESTORE YOUR DATA WITHOUT IT gt Copyright Attix5 All rights reserved A lt 00 00 0000 Specify the Backup Account type I want to create a new Backup Account I want to connect to an existing Backup Account Hp Back mex cancel_ Warming Different servers cannot back up to the same Backup Account A separate Backup Account needs to be created for each server EA 00 00 0000 Enter your preferred Backup Account details Backup Account name TAAHIR PC Backup Account password EEEE Minimum 4 characters Confirm password PA Encrypt your data on the Storage Platform Encryption key FERRER e Minimum 8 characters Confirm key sseeee i If you lose this key you will not be able to restore your data Please write it down and store it somewhere safe Set up connection settings _Hep Back next cama 12 A ALUIX5 4 Click Set up connection settings if you d like to configure your connection to the Storage Platform 5 Click Next When connecting to an existing Account 1
6. click Next to proceed to the Backup or Restore step Select Restore files and settings and then click Next 6 Browse to the restored sysstate bkf file The default restore location is C SystemState In the left hand pane expand File gt sysstate bkf created and then select the System State check box 8 Click Next and then click Finish to complete the Restore Wizard gt Copyright Attix5 All rights reserved 91 11 Reference Keyboard shortcuts and hotkeys Keys F5 SPACEBAR x1 SPACEBAR x2 SPACEBAR x3 SHIFT 4 VY ALT Underlined letter on menu bar A y Page Up Page Down Home End gt Copyright Attix5 All rights reserved Action Refresh active window Include selected file folder Exclude selected file folder Clear inclusion exclusion Select multiple files Open the corresponding menu Select previous item or scroll up if you are in the Logs tab Select previous item or scroll down if you are in the Logs tab Scroll up one page Scroll down one page Scroll to the beginning of the page if you are in the Logs tab Scroll to the end of the page if you are in the Logs tab 92
7. i EN Health Check Chapter 6 Backups e k Plug ins Options Help Add Network Volume Additional Backup Sets Automatic Backups Launch the Account Wizard which is a standalone wizard Wizards Account Wizard that enables you to change your Backup Account settings Backup Wizard z lt Remote Management For more information see Chapter 3 Setup Wizard eae Snapshot Plug ins Options Launch the Backup Wizard which is a standalone wizard that enables you to configure your backup settings For more information see Chapter 3 Setup Wizard gt Copyright Attix5 All rights reserved 24 Option Remote Management Health Check Snapshot gt Export Backup Snapshot Snapshot gt Import Restore Snapshot Plug ins gt Email Notification Options Click the option to Access the Remote Management Settings dialog box Using the settings available you can enable Remote Management of the Client via the SP Console For more information see Remote Management in Chapter 9 Options and settings Access the Health Check dialog box Performing a Health Check enables you to highlight possible issues For more information see Health Check in Chapter 9 Options and settings Access the Export Backup Snapshot dialog box which enables you to configure the next backup to be a Snapshot backup to a specific location For more information see Backup Snapshots in Chapter 9 Op
8. plug ins identified by blue text can be customised from this step clicking on the plug in Alternatively you can access and configure the plug ins later from the Tools menu Finally the wizard also displays the optimisation options that you chose together with the effects of your choices Click Finish to complete the wizard Congratulations Aattix5 A gt OO O O O O D Connection Type Local LAN Remote Internet Minimise Time and disk usage Transfer size Compression and processing summary Resume supported Yes Disk usage Transfer size mocessng speed sow dro Backup data will be packaged locally before being transmitted to the Storage Platform Local disk space will be required both during the backup and afterwards This option will transmit and store the smallest amount of data with no duplicates It will be possible to resume aborted backups Hp Back net cancel A AA Your backup schedule Daily 19h00 Monday 12h00 Working folders edit Temp C Program Files Attix5 Pro Backup Client SE toBackup Cache C Program Files Attix5 Pro Backup Client SE cache Database C Program Files Attix5 Pro Backup Client SE Logs C Program Files Attix5 Pro Backup Client SEYogs Installed plug ins Email Notification v2 13 Optimisation Remote backup optimised for minimum transfer size Streaming Backup not Resume supported Congratulations You have now s
9. 10 09 13 45 36 Interrupted by ast few lines of log file Message 2012 10 09 13 45 34 Using Backup 30 sep 2012 13 00 03 Message 2012 10 09 13 45 34 Connecting to 29 sep 2012 19 00 00 Jessage 2012 10 09 13 45 34 55L Server nar 28 Sep 2012 19 00 04 Jessage 2012 10 09 13 45 36 Tue 9 Octobe 27 Sep 2012 19 00 02 lessage 2012 10 09 13 45 36 OS Windows 3 76 Sep 2012 19 00 03 1 e5s5age a 13 45 36 iaai sele A lessage 2012 10 09 13 45 36 Change journa ee oe hee Error 2012 10 09 13 45 36 Backup cancelle Wan 1179 DW AW ei Tip You can use the Up arrow Down arrow Page Up Page Down Home and End keys to navigate the log Changing log file settings You can specify your logging preferences on the Logging page in the Options and Settings dialog box Modifiable settings include e level of detail included e date inclusion exclusion in time stamp e log file retention period For information on configuring the log file settings see Logging in Chapter 9 Options and settings gt Copyright Attix5 All rights reserved 48 A altlxs 9 Options and settings To access the Options and Settings dialog box e On the Tools menu click Options e Alternatively click the Options button on the toolbar t Jl aloloO The various options and settings are grouped in the left hand pane according to their functions Click an item on the left to view the full set of options related to that function
10. Backup Snapshots The Backup Snapshot feature enables you to create a backup of all items included in your backup selection and send it to a disk drive This snapshot data can then be moved to the Storage Platform You can use this feature to reduce the initial backup window if there is a large amount of data to be transferred typically over a slow Internet network connection A similar procedure enables you to restore a large amount of data e g during a disaster recovery For more information about restore snapshots see Restore Snapshots Disaster recovery below CiD Note A snapshot backup uses Blowfish 448 encryption and the backup encryption key to encrypt the data Warning A e This procedure should only be performed with the assistance of the Backup Administrator e Ensure that you have an active Backup Account e It is advised to perform a test backup that transfers only a small amount of data before beginning the Backup Snapshot process To export a Backup Snapshot 1 On the Tools menu point to Snapshot and then click Export Backup Snapshot 2 Select The next backup must be a Snapshot backup Ensure Verify snapshot after backup is selected this will confirm that the snapshot is not corrupt Warning A e Verifying the snapshot causes the backup process to take significantly longer e Cancelling the verification cancels the backup 3 Specify a destination in the box provided C Backups Export Snapshot Backup is
11. I want section select either the fastest restore no resume possible or to resume interrupted transfers depending on your requirements I want the fastest restore no resume possible to resume interrupted transfers Restore straight fo target location without using any temporary local disk space However he restore cannot be resumed Fit is intenrnupied 4 Click the Show advanced options link to display the advanced restore options You can now specify the rest of the restore options by selecting or clearing the following check boxes gt Copyright Attix5 All rights reserved 43 Advanced options Recreate folder structure Restore empty folders 4 Restore file and folder permissions Fl Overwrite files d Hide advanced options Recreate folder structure This option is selected by default It instructs the Backup Client to recreate the folder structure in the restore folder Clear this check box if you wish to restore the files to a single folder O Note If restoring files from different folders with the same file names you need to recreate the folder structure to prevent overwriting the files Restore empty folders If the Recreate directory structure option is selected you can select this check box to recreate empty folders CD Note This option is only available when Recreate directory structure is selected Restore file and folder permissions Clear this check box if you do not
12. In the Backup Account name box type the Backup Account name 2 In the Backup Account password box type the Account password 3 In the Encryption key box type the encryption key chosen when the Backup Account was created 4 Click Set up connection settings if you d like to configure your connection to the Storage Platform 5 Click Next Step 4 of 7 Confirm Backup Account summary Confirm that the information you have supplied is correct and then click Create or Reconnect depending on whether you are creating a new Backup Account or connecting to an existing Backup Account The Backup Client will connect to the Storage Platform and configure your Backup Account A message will be displayed confirming that your Backup Account has been successfully configured This is the last step of the Account Wizard After your Backup Account is successfully configured the Setup Wizard will immediately start the Backup Wizard to help you configure your backup settings gt Copyright Attix5 All rights reserved Backup Account Details Enter your existing Backup Account details pS Backup Account password Po Minimum 4 characters Backup Account name Encrypt your data on the Storage Platform m Minimum 8 characters Encryption key Set up connection settings _Hep Back next _ cone A Backup Account Summary Storage Platform settings Storage Platform address 2650D Backup Grou
13. Speed utilisation statistics from Line Speed estimate to the Storage Platform by transmitting data For 10 seconds the last backup as well 7 Service Rights as overall memory Information about the service account name and access rights to the working Folders usage to date e Data Protected Information includes the number of files and directories included in the backup selection Show Last Health Check Start Close e Disk Usage Free space availability for all local drives e Line Speed Line Speed estimate to the Storage Platform determined by transmitting data for 10 seconds e Service Rights Information about the service account name and access rights to the working folders You can specify which checks to run by selecting or clearing the relevant check boxes in the Options area Use the Show Last Health Check button to see the last report You can Print and or Export the Health Check reports To run a health check gt Copyright Attix5 All rights reserved 76 Aattix5 1 On the Tools menu click Health Check 2 In the Health Check dialog box that appears specify which checks to run by selecting or clearing the check boxes next to the options Five checks are available see above 3 Click the Start button to begin the health check process The Health Check dialog box appears displaying the progress of the health check until completion Es Health Check Completed Connecting to Stora
14. The Snapshot data will display as an entry in the Restore tree enabling you to browse a directory of its contents and restore files and folders For more information see Chapter 7 Restores Command line interface You can use the command line interface CLI to enable SE Remote Management and to send a wide range of backup and restore commands The CLI bat file is included with each SE installation file i Warning The SE Backup Client is required and must be installed on the computer using the CLI bat file before the following commands can be used In the Command Prompt run the cli command from the installation folder of the SE Backup Client to view the various CLI options Usage cli restore dates status backup cancel configure update backup allowempty restore gt Copyright Attix5 All rights reserved 80 Aattix5 rd restoredateidx rp restorepath original fd filterdate fp filterpath fext filterext backupset backupsetguid compression onloff overwrite nopermissions noemptyfolders configure account remote CD Note Specify al Lowempty to allow an empty backup to commence rp lt restorepath gt must be an absolute path and the service must have full write access to the directory Creating a new Backup Account via CLI cli configure account on an existing installation does not delete the contents of the cache folder The contents must be manually de
15. Windows machines these are the pagefile sys and hiberfil sys files and the Backup Client cache and toBackup folders Using filters You can use filters to automate file inclusions or exclusions within a folder based on file types y Example A doc filter will include or exclude all Word documents within a folder as well as any new Word documents that are added to that folder later To apply a predefined filter to a specific folder 1 In the Backup Selection tree right click the folder icon 2 Point to Filters 3 Point to one of the available filters in the list e g MS Office documents 4 Click Include or Exclude To modify an existing filter gt Copyright Attix5 All rights reserved 31 1 In the Backup Selection tree right click the folder icon point to Filters and then click Edit filters 2 Select one of the filters and then modify its properties in the Edit filter box 3 Click OK O Tip To add a new filter from within the Edit filters dialog box click the New button supply a name that describes the filter enter the file type s and then click OK To add a new filter via the Backup Selection tree 1 Right click the folder icon and then click New filter 2 Inthe Filter name box type a name to be used in the Filters menu 3 Inthe Filter box specify the file extensions to which the filter will apply 4 Click OK The filter will be added to the Filters menu and you will be able to use it to incl
16. ai AA AAA AAA AAA AA AA 9 Step 4 OF BEGIN NE MANION ieee nena 9 Step 5 of 5 Exit the Attix5 Pro SE Setup Wizard oi ccscccnucnunnennecusnunnecestensaneenusnannenustasacustassacentasasesnusianaeg 10 3 SETUP WIZARD iaa 11 Step 1 of 7 Specify Storage Platform SCUIAGS cooconconennonconesnonconecnonconecnonnoncanen non AA EAH EDH ESTEE EAH ESAS EAH EAE EEEED 11 Step 2 of 7 Create or connect to a Backup ACCOUMM asessiccnscuenennecneneeneenen een ee den een Ones een OAH AS AH EAH ES a nernoncanenns 12 Step 3 of 7 Specify Backup Account GOLGHUS 1snscceccunnenucnunnennenunnnnnecenneneacennennanaennnnnnnacunnannacennannasennusnannegs 12 Step 4 of 7 Confirm Backup Account SUITIVIAIV vsceccunnenucnunnennenunnunnecennensanennunnnnenunnannacunannacennannaseenesiaaaes 13 Step 5 of 7 Schedule backup process iia iaa 14 Step 6 of 7 Optimise for backup environment wsccccunnenncnunnennecunnunnecenneneacennnnnanaenunnannacusnannacennasnasesnesiasaeg 15 Step 7 Of 7 CONUM Dackup CONMOUlAUON ceci citan a E A AA A AAA A 15 COM CIOS ii A 15 4 UPDATING BACKUP CLIENTS AND PLUGGMING cccsescscscscncnscessesesensnsnseeseesenenensneceseeseuensnsneenseesenens 16 AUTO UPDATES ceci ee eee eee 16 MANDAL UPDATE errun miesat aE a E E E os 17 5 GRAPHICAL USER INTERFACE GUD cnsiccinanicaasi irte 20 OPENING THE BACKUP CLIENT sc itcarici tapas 20 AA nn A 21 Menu Dal and toolbar DUTONS aia A A AAA AR RA ARA ai 21 TOS OCC E nano E E steeee cacuee eee 26 FOOU T os
17. bit and will not allow you to install the wrong version To install Attix5 Pro SE 1 Run the MSI file 2 In the Attix5 Pro SE Setup Wizard that appears follow the steps as described below gt Copyright Attix5 All rights reserved 7 Attix5 Pro SE Setup Wizard The Attix5 Pro SE Setup Wizard typically consists of five steps to guide you through the Setup task in a simple step by step manner Note CiD e Some of the settings described below may have been removed when the MSI was created Furthermore the wizard may contain additional steps Please read each window carefully before continuing e If you receive a Windows User Account Control message asking you if you wish to allow the Attix5 Pro program to make changes to the computer click Yes to proceed Step 1 of 5 Start the Attix5 Pro SE Setup Wizard EZ To start the Attix5 Pro SE Setup Wizard Click Next Welcome to the AttixS Pro SE Setup Wizard The Setup Wizard will install GttizS Pro SE on your computer Click Next bo continue or Cancel to exit the Setup Wizard Back Cancel Step 2 of 5 Specify a Windows user Mkema Ea account Service User Account To enable the Backup Client to read all files Mormally the backup service runs under the LocalSystem account but that Q be can be changed here that must be backed up it may be necessary for the Backup Client service to run under a specific Windows account 5 Run under this user account To specify
18. cD e When this threshold is reached patching will be aborted and the complete file will be compressed and resent to the Storage Platform e Patching limits should only be enabled if you have severe patching problems with large files Mandatory Patching area The Mandatory Patching area enables you to specify files to be scanned for changes regardless of whether or not it appears that they have changed since the last backup Tip Mandatory patching is useful in situations where files are held open by an application internally 0 the file has changed but the change Is not reflected in the last modified date on the file system or in the size of the file itself O Note VSS enables the backup of these files without impacting the running application or corrupting the files To include files for mandatory patching 1 Add the files you want to include for Mandatory Patching to your backup selection before they are added to Mandatory Patching or they will not be backed up 2 In Mandatory Patching click the Add button Use the Open dialog box to select the file s and then click Open The path to the file s will display in the associated box 4 Click OK to save your settings sd O Tip Select more than one file at a time by holding down the SHIFT key and selecting the files with your keyboard or mouse Files selected for mandatory patching display in the Backup Selection tab with a green icon My Music containing the letter M
19. e g over the Z weekend when there are no resource limitations and another backup of only the SQL database on that same server can be scheduled to run every day This ensures that the SQL database is backed up regularly using minimal resources and that the entire server is still backed up but at more convenient and practical time intervals CD Note A maximum of 10 backup sets are allowed including the default backup set To create a new backup set 1 On the Tools menu point to Additional Backup Sets and then click Add Alternatively click the Add button above the Backup Selection Restore Logs tabs D Note The Add button will only be available above the Client tabs when at least two backup sets exist If this is your first addition you need to use the Tools menu 2 Inthe Backup set name box type a display name for the set and then click OK 3 Ensure that the new name is selected in the Backup set drop down box gt Copyright Attix5 All rights reserved 74 4 6 Aattix5 Configure the schedule as desired For detailed instructions on how to schedule backups see Scheduling automatic backups in Chapter 6 Backups D Note If backup set schedules overlap due to manual schedule configuration or overlapping backup windows the backups will be placed in a queue Three seconds after the first backup in the queue is complete the next will run Backup sets are queued alphanumerically If however two or mor
20. entries Enabling disabling NTFS Change Journal use 1 Click the Options button on the toolbar and then click Advanced Performance 2 In the VSS and Change Journal area select clear the Use NTFS Change Journal for supported volumes check box 3 Click OK gt Copyright Attix5 All rights reserved 84 Aattix5 10 Plug ins Attix5 Pro Server Edition provides solutions for numerous databases and applications in the form of plug ins to the Backup Client This User Manual includes instructions for the Email Notification and System State plug ins as they are distributed with the SE Backup Client Please refer to the Attix5 Pro Server Edition Plug ins User Manual for detailed information on the other available plug ins and settings Email Notification plug in The Email Notification plug in enables you to receive email notification on backup activity You can configure the plug in to send emails to specified email addresses notifying the recipients of the status of backups Note D e This plug in has been included in SE installers since v4 2 If it is not installed run the Plug in Installer and select the Email Notification plug in e The Plug in Installer will run automatically during the SE Client installation if located in the same folder as the Client MSI To configure the email notification plug in 1 On the Tools menu point to Plug ins and then click Email Notification 2 Select the Use email notification check bo
21. exceeds your Backup Account limit you need to remove some items from the selection or ask your Backup Administrator to upgrade your Backup Account limit e Ifa backup fails and an Out of Memory error message Is recorded in the backup log you need to increase the default amount of server memory you wish to allocate to the backup service To remove a file from the backup selection A In the Size dialog box right click the file s icon The icon will turn red to indicate that it is excluded 8 Ci Note To exclude multiple files at once click a file name in the list hold down the Shift key and drag the mouse pointer to highlight the files Right click the selection and then click Exclude B Alternatively on the Backup Selection tab deselect or exclude files or folders that are currently selected for backup For more information see Se ecting data to back up in Chapter 6 Backups gt Copyright Attix5 All rights reserved 36 A altlxs Exporting a selection report After creating a backup selection you can export a list of all backup inclusions and exclusions to an html file for future reference The selection report will specify e Files and folders included in the backup e Files and folders excluded from the backup e How each item was selected user selected filters profiling global exclusions or mandatory patching e Where each item is located on the machine e The total number of items in the backup s
22. excluded by user Filter applied by profiling but items excluded by user Folder excluded by Global Filter All items files folders etc excluded by profiling Plug in node not selected Some items selected by user All items selected by user All items selected by user some excluded All items excluded by user Filter applied by user Filter applied by user some excluded Note For more information see Inclusions and exclusions by profiling Interface GUI and plug ins in Chapter 10 Plug ins Aattix5 Description The Backup Administrator has applied a filter to this folder using profiling Some items have been excluded and others included by the Backup Client user see Selecting data to back up earlier in this chapter Items in the folder have been nc uded using filters see Using filters earlier in this chapter The folder has been exc uded using Global Exclusions The Backup Administrator has excluded all files in the folder and sub folders These excluded files cannot be ncluded by a Backup Client user The plug in exists but is not selected for backup to the Storage Platform The Backup Client user has selected some of the items in the plug in for backup to the Storage Platform The Backup Client user has selected all items in the plug in for backup to the Storage Platform The Backup Client user has ncluded and excluded items in the plug in The Backup Client use
23. files from backups J Example To exclude all MP3 and AVI files specify mp3 and avi in the text box Separate entries with a semicolon or type each on a new line 3 Click OK To exclude files based on their last modified dates 1 Select the Do not back up files older than check box 2 In the box provided type the date in dd mm yyyy format Alternatively click the drop down arrow and select a date 3 Click OK Exclude Folders area In this area you can exclude certain folders from all backups To exclude folders 1 Select the Exclude these folders check box 2 Type the folder names in the box provided separated by semi colons or listed on separate lines D Note e Wildcards and path separators are not supported in this area e Entries are case sensitive 3 Click OK Profiled Exclusions area This area will indicate if any file folder global exclusions have been set by the Backup Administrator Since profiled settings can only be changed from the Storage Platform Console contact your Backup Administrator if there is a problem with the files folders being excluded CD Note Profiled exclusions are combined with the user s exclusions in the Backup Client However profiled exclusions take precedence over the user s inclusions For more information see Profiling in the Advanced Tools section later in this chapter gt Copyright Attix5 All rights reserved 55 Connection You can use the Connectio
24. is lowered but other disk intensive applications will perform better i Warning If you use the highest Processor usage setting it will affect server performance during the backup gt Copyright Attix5 All rights reserved 62 b A ALUIX5 p Compression You can use the Compression page in the Options and Settings dialog box to configure the Backup Client compression level and exceptions Compression Compression level Projected size 7 None 0 100 Connection Medium default aiia E dpi High 0 Sl 100 Slow Connection Throttle z i i 7 Maximum 0 Zi 100 Slow Note Projected compression size is an estimation and depends on he tyne and content of each file Tom compression Exclude fr i Zip cab s jpg gif png mp3 mp4 mpg mky rar 7z gz bz2 rpm Example zip jpg The Compression page consists of the following areas e Compression Level e Compression Exceptions Compression Level area The Compression Level area allows you to change the compression level by selecting the option that best suits your needs The Medium default compression level provides the fastest speed but the compressed files will be slightly larger than those produced using the High or Maximum options Compression Exceptions area The Compression Exceptions area allows you to specify the file types that the Backup Client should not compress during the backup process Tip Compression
25. lease contact Your backup administrator and request E Workspace P j P q to have the Files moved back to the Storage Platform Note Grey folders indicate archived data However if you do not see these folders in the Restore Ci tree it does not mean that no archived backups are available In such cases please consult your Backup Administrator for further details about archived backups You can access archived data by requesting that your Backup Administrator import the HSM data to the Storage Platform Once the data has been imported it will be available for restore in the same manner as all other backups gt Copyright Attix5 All rights reserved 47 8 Logs The Backup Client logs all backup and restore processes and their results in log files that you can view on the Logs tab The following sections describe how to access log files and modify their settings Accessing log files The Logs tab in the Backup Client provides detailed information about each backup and restore An additional toolbar button appears when the Logs tab is opened the Summary button Use the button to view only errors and warnings and the last 14 lines in the log file o 92 Backup Size Options Automate 08 Oct 2012 19 00 04 08 Oct 2012 17 56 55 08 Oct 2012 14 57 31 08 Oct 2012 14 56 53 04 Oct 2012 19 00 03 02 Oct 2012 19 00 03 01 Oct 2012 19 00 00 rrors and warnings Error 2012 10 09 13 45 36 Backup cancelle B Error 2012
26. manually 1 On the File menu click Backup Now Alternatively click the Backup button on the toolbar Preparing backup Connecting to service Starting backup Initializing secure random generator If multiple backup sets are enabled and their backup windows overlap a backup queue will display in the Backup dialog box enabling you to cancel the current backup in favour of the next should you wish to do so For more information see Mu tiple backup sets in Chapter 9 Options and settings 2 To close the Backup Client after the backup process has started click the Hide button This will not cancel the backup process and the Backup Client can be re opened at any time to view the progress of the backup Tip Q e You can monitor the backup progress at any time by right clicking the system tray icon and then clicking Monitor Progress e To view backup logs click the Logs tab Backup log dates are displayed in blue gt Copyright Attix5 All rights reserved 38 Aattix5 Scheduling automatic backups Automatic backups are usually enabled and configured either during the Setup Wizard or during the Backup Wizard but you can enable and schedule them at any point in time using the Options and Settings dialog box To schedule a daily automated backup 1 On the Tools menu click Options Alternatively click the Options button on the toolbar 2 Inthe Options and Settings dialog box click Backup Schedule 3 If mu
27. re sent to the Storage Platform during the next backup Disk Footprint To enable Streaming Backup Select the Stream backups directly to the Storage Platform check box Streaming Backup causes data to be transferred to the Storage Platform without being written to temporary storage first Streaming Backup has the following benefits e Extremely fast e Uses very little disk space e Optimised for use in environments where bandwidth usage is not an issue e g data centres Streaming Backup has the following limitations e Supports Delta Blocking only not Binary Patching e Does not support resumes e Provides target de duplication only not source de duplication Streaming Backup disables certain options e Advanced Communications gt Concurrent Transfer e All patching options aside from Mandatory Patching Streaming Backup only supports Delta Blocking e Advanced Performance gt Backup Limit To enforce a minimum amount of free space on your hard drive To ensure that the Backup Client does not use all available hard drive space during data dumps patching or compression you can select the Enforce minimum free space check box and then specify the amount of free disk space that must remain available gt Copyright Attix5 All rights reserved 68 A altlx5 Advanced Performance You can use the Advanced Performance page in the Options and Settings dialog box to configure the settings relating to e VSS and Change Jou
28. then clicking Include folder Each included folder is displayed with a green folder icon i 6 If an entire folder is included but you wish to exclude a particular file or subfolder right click the file or folder icon and then click Exclude or Exclude Folder Excluded items are displayed with red icons amp or F Included folders that have some files or subfolders excluded are green with a red tint Le 7 Once all the files and folders to be restored are selected start the restore process by clicking Restore on the File menu or the Restore button on the toolbar For information on the restore options available see Restoring data below Restoring data After you have selected the files and folders to restore you can start the restore process as described below To start the restore process 1 On the File menu click Restore Alternatively click the Restore button on the toolbar Backup Size The Restore dialog box will prompt you for a restore location Restore files to Folder C Users User Restore ad rv Original location 2 Select Original location to restore the files to the same location that they were backed up from or select Folder and then browse to a new location AN Warning If Original location is selected the restored files will overwrite any existing files with the same name in that location A warning will however be displayed before the Backup Client overwrites any files 3 In the
29. using the File menu gt Copyright Attix5 All rights reserved 21 Option Calculate Size Find Files in Backups Export Selection Exit Click the option to Determine the total size of the data included in the backup selection For more information see Determining the backup selection size in Chapter 6 Backups Access the Find Files in Backups dialog box This box enables you to search for particular files in your backups For more information see Finding files in backups in Chapter 7 Restores Export a list of all backup inclusions and exclusions to an html file for future reference For more information see Exporting a selection report in Chapter 6 Backups Close the Backup Client application window Tip You can re open the Backup Client window at any Y time via the Windows Start menu or by double clicking the icon in the system tray Selection menu Tools Help Filters Mew Filter Include Folder Edit Filters Exclude Folder z f Graphics gt Deselect Folder MS Access databases ee E MS Office documents a F3 C MS Outlook email Web pages gt Option Click the option to Filters gt New Filter Filters gt Edit Filters Create a new filter to automate inclusions or exclusions based on file type For more information see Using filters in Chapter 6 Backups Button File Selection Tools Help Backup Mow Restore Calculate Size Fi
30. which Windows account should run the backup service User Name e g Domain User e Select Run as LocalSystem or e Alternatively specify a specific Windows user account Validate 1 Select Run under this user account 2 In the User Name box type the Windows user name for the account AC cee gt Copyright Attix5 All rights reserved 8 A ALUIX5 p 3 Inthe Password box type the Windows user account password 4 Click the Validate button 5 Once the Windows user account has been validated click Next AN Warning Please ensure that the user account specified in this step has full access to all files to be backed up If files are included for backup that the account does not have access to a Some files were skipped or files skipped error message will display in the backup logs Step 3 of 5 Specify an install location Meo see EE To specify a destination for the SE application Destination Folder files and folders Click Next bo install to the default Folder or click Change to choose another i e Click Next to accept the default destination folder and continue to the Install Attix5 Pro SE to next wizard step o Alternatively specify a new Cu Program Files 4tti5 ProlBackup Client SE destination folder lamas 1 Click the Change button 2 Browse to the folder 3 Click OK 4 Click Next to continue to the next wizard step mk nee cael Step 4 of 5 Begin the installation
31. wish to restore the file and folder permissions You would typically only select this option after a complete server failure to restore files before user accounts are re created Overwrite files Select this check box if you do not want the Backup Client to prompt you before overwriting an existing file 5 Click Restore O Note You can view restore logs on the Logs tab Restore log dates are displayed in green Finding files in backups To find a specific backed up file it may be easier to use the Find function than to browse the Restore tree You have the o ption to scan only your last backup locally or you can connect to the Storage Platform and search through previous backups To search for a file in your latest backup 1 On the File menu click Find Files in Backups Alternatively click the Find button on the toolbar t Backup Help Sue Restore Find 2 Type the file name or part thereof in the File name box and then click Find gt Copyright Attix5 All rights reserved 44 G Y Aattix5 File name Full or partial sales Search last backup local Search through previous backups Storage Platform Search backup dates Limit number of results to 10 Find Example If sales is searched for the Backup Client will display a list of all files in the last backup containing sales in the filename Tip Use the and wildcards for advanced search quer
32. 0 BACKUP PRIOR TE Y APP A o A E 61 ROMPRES SION PP PP P cae ee eet nemesis ee ee 63 COMPSON LEVES WOR cis A iaa 63 COMPICSSION EXCEDUONS ANOR iaa api its 63 PATAI CPP Ue AA a 64 DEM BIOCKIIO QUCE diia 65 Binary Patching Threshold AlC48 ooconconccnocnonconecnonconennen cananea nn nn anne nen 65 MAH HV FUINO MET aa 66 D SG A MRE o 0 PP ces eee ieee ee essen eee 67 IVONNE FOIOS WOD EEEE EAE aa 67 UE A A PP dempeasn dein eetnanvesee 68 ADVANCED PERFORMANCE crisa ar seeps tati Seat no E tacos 69 VSS ana CHANGE JOUNI WOR ina AAA AAA AAA AAA AAA 69 Backup Limit GI CE ica 70 Memory AIIOGATION ACES a 70 oe Ely aoe ee te care et e nc E oo Se EE 71 Ba 0 8 M6 6 gra lt gt Dane rer no ia 71 SOVECS LOT a Ca san ina 72 A A no 73 AGO TCW K VOUTO rita ii 73 REMO MANTE MEN iaa tia 73 MUDIO DADO SOS AA ene eae A 74 ES AO a CA AI PE O e oO o nn no A 76 BA 0 0B g 2 S a 79 Restore Snapshots Disaster recovery ccoccococnocnonccnocnonccnocnoncanennonconen nen nan an n nana nen n EDEL TATED ED TAT EDT ESTAL EAE ESE EEE 79 COMMMANG MNMC IUII ACC ruinas aida aaa in EO dia Ea 80 POU A O 83 Microsoft NTFS Change Journal USC coccoccocconccnonnonecnonnoncanon conca ne nena nana anar n a n EDT ED TEE LATED TELEAEEDS 84 LO PLUG INS reas 85 EMAIL NOTIFICATION PLUS aa 85 STE MS TA TE PLUG IN a as 87 A A 87 gt Copyright Attix5 All rights reserved 4 Aattix5 System State using WSB for Windows 2008 and later oocoi
33. 010 Cl Alternatively if the Client interface is closed but the service is still running if the Attix5 icon displays in the system tray double click the Attix5 Pro icon or right click it and then click Open Note The first time you open the Backup Client the Setup Wizard launches automatically For more information on creating a Backup Account see Chapter 3 Setup Wizard gt Copyright Attix5 All rights reserved 20 b A ACTIXS The GUI explained You can manage and monitor backups using the Backup Client application window the system tray icon or the notification bubbles that appear when certain processes occur Below are descriptions of each of these items and the options they provide The Backup Client application window contains the following areas La Attix5 Pro SE V7 14 1017 Oi File Selection Tools Help Menu bar t 4 A Product Help H amp a G Satibeno Toolb Backup Size Restore Find Options Automate Help ooltoar Selecting data to back up A Backup Selection B Restore E Logs Ta bs SRecyde Bin 2014 1 Folder W Intel 2014 1 Folder You can tell the Backup Clientwhich H E P Perflogs 2013 0 Folder files and or folders to back Mana Product LL Program Files 2014 1 Folder which to ignore by dicking the E He l E 7 Program Files x86 2015 0 Folder Backup Selection tab and then P 9 47 Program Files x86 7 Progra
34. 26 toz E EE A AT nn O O o EE T 27 e O IR AS A A 27 INOW O TE ri 29 6 BACKUPS iii ici 30 A Em o ER E A A 30 SELCO Gala O DIOK MI aio 30 Determining the backup selection SIZO rociar ai 36 EOT O aA O O TEO EEE a 37 SAR A DICKUD MAMURIY e 38 SCEGUING QULOIMGUC PICKUPS iii iii db REEERE A a dai caca 39 COICO WAG EEE EE 4i EE A A AE E 40 RESTO A PAC tota 41 TRE S VOR S iii iii is 42 PLOW TO RESTORE ccc ects detec nee caine odo oido 42 foe 016 g 6 Me ta TONO oia 42 RESTO ia 43 Fang THES HT DAVOS iaa 44 RESIONNG a DICK SECCION rita iaa 46 RESONNOAONVE CAE tai 47 gt Copyright Attix5 All rights reserved 3 ACCE ING LOC FIDE AA PP Aa 48 CPANCGING LOC PLE SETTINGS iiare EE 48 9 OPTIONS AND SETTINGS airis aa 49 BACKUP AC OUNT esr OPE OO UE 5 O AE O ES OE 50 IB a rol Care ole Pee a IN ERE Hg o ee E ee ree 50 ECU Ae snares E T O RR 50 BACKUP SCHEDULE a ae reas erg pete eed ce ces wee sae teeta eget eae eee as eee nese eee 52 GLOBAL EXCUS TONE ana dsd 54 EXCUSAS A CO bas 54 ECG FIANS WOR oa 55 Frofiled Exclusions Cl ts 55 CONNECTION aaa aaa 56 CONNCCUOR TYPE APO nido rada OAE 56 LOVE SE VER AOS ai tae 56 CONNECTION TARO TIE Sants idos 57 SPCC LITT Cs ANC ass 57 TIN OVC MAD ACT aa 58 ADVANCED COMMUNICATIONS ooo 59 a AR EEI P8118 ET ANEN e E o e A O 59 Ra S ana TIMEQU S nia ii 60 Concurrent Transfer auscnuscunucnucunnunscneneneseeeseenseeeeceneeneseeeeseeneeeeneceseenesaneeseenaneuneneuausesausscnenscessusesausssaesaags 6
35. A ACUIX5PRO Server Edition V8 Peregrine User Manual mm Ve See for Microsoft Windows Copyright Notice and Proprietary Information All rights reserved Attix5 2015 Trademarks Microsoft Windows Microsoft Windows Microsoft Windows Server Microsoft Volume Shadow Copy Service VSS MS Windows MS Exchange MS SQL MS SharePoint Exchange Internet Explorer and Windows Explorer are registered trademarks of Microsoft Corporation Instruction Symbols The following icons appear in the document CD Note The information icon precedes important additional information G Example The example icon indicates a practical illustration of a process or procedure Y Tip The hint icon indicates a suggestion or hint to guide or assist users performing a task Warning The warning icon provides a warning against potential mistakes and actions that could cause critical error A gt Copyright Attix5 All rights reserved 2 Aattix5 Contents INTRODUCTION ias aaa 6 PRODUCT OVER VIEW italia 6 1 GETTING STARTED comandadas 7 Ze INSTALLATION iii ici 7 ATTIX5 PRO SE SETUP WIZARD teria aria ticao pi biciioa lorca 8 Step 1 of 5 Start the Attix5 Pro SE Setup WiZalU coccicocnonconecnonconecnosnonconennonconernonnonerner nana ner nencaner nen nancanens 8 Step 2 of 5 Specify a Windows USEr ACCOUEcoccoconnoccanconosoncanonancanar nana narran n rana ner nancanens 8 Step 3 OF 3 SPCCIY Gl install JOCAUON
36. Collections it may belong to Z Example COLLECTIONA COLLECTIONB GROUP 3 In the Account Create Key field specify the preconfigured Backup Account create key for the applicable Group If you do not have access to this key please contact your Storage Platform administrator O Note This key Is case sensitive gt Copyright Attix5 All rights reserved 11 4 Once all the correct settings have been entered click Next Step 2 of 7 Create or connect to a Backup Account You can either create a Backup Account or connect to an existing Backup Account To create a new Backup Account 1 Select I want to create a new Backup Account 2 Click Next To connect to an existing Backup Account CD Note You can select I want to connect to an existing Backup Account to e Connect to an Account that has been opened for use by this computer e Reconnect to an Account to recover data from the computer that had previously backed up to this Account 1 Select I want to connect to an existing Backup Account A 2 Click Next to continue Step 3 of 7 Specify Backup Account details Depending on the option you selected in the previous step you will either be prompted to specify new Backup Account details or to supply the already configured details of the existing Backup Account To specify new Account details 1 Inthe Backup Account name box type a Backup Account name that consists of a minimum of 4 characters
37. a failed or cancelled backup Selecting data to back up You can make your first backup selection or modify a backup selection at any time using the Backup Selection tab as described below Tip You should exclude the Backup Client installation folder as including it increases the size of your backup unnecessarily To select files and folders for backup 1 Click the Backup Selection tab 2 In the Backup Selection tree navigate to the folder or directory containing the file or folder 3 Include or exclude files and or folders as described below O Tip Once a file or folder Is included in the backup selection any modifications to it will be backed up automatically For more information see Patching in Chapter 9 Options and settings AN Warning If you have limited space on the drive running the Backup Client it is recommended that you move the Cache Logs and Temporary folders as well as the selection database to another location For more information see Disk Usage in Chapter 9 Options and settings gt Copyright Attix5 All rights reserved 30 A ALUIX5 p To include an individual file In the right hand pane click the file icon or right click the file name and then click Include An included file is displayed with a green icon To deselect a file you can either click the icon again or right click the file name and then click Deselect A folder containing some included files is displa
38. ackup for operating systems prior to Windows 2008 Note cD e The VSS plug in sometimes picks up a System State writer This writer is not supported and should not be used For System State backup and restore use the System State plug in e System State for Windows Server 2008 requires NET 3 5 System State for Windows Server 2012 requires NET 4 Installation To install the plug ins run the Plug in Installer and follow the steps outlined below to completion Note cD e The Attix5 Pro Server Edition Client must be installed on the computer before you can install any plug ins e SE plug ins require working space for the cache and disk space for creating a data dump and patches Step 1 Specify Backup Client folder location 1 Ensure that the correct Backup Client folder location is selected If not click the Browse button select the correct folder and then click OK 2 Click Next Step 2 Modify plug in selection 1 Select the System State check box 2 Click Next Step 3 Apply changes On the Summary page click the Apply requested changes button and then click Next Step 4 Close the Plug in Installer Click Finish to close the Plug in Installer gt Copyright Attix5 All rights reserved 87 System State using WSB for Windows 2008 and later Note cD e On a new Windows Server 2008 R2 installation Windows Server Backup Features are not installed by default To install Windows Server backup and recovery tools f
39. ackup data will then only be transferred at the specified speed limits during each interval Connection Throttle Specify backup speed limits for throtte map below 0 means no limit will apply a ee OST oo IS OST PS OST Selected speed limit BY Interval minutes O E 4 6 5 10 le 14 16 15 0 oe ON O a OS meee Fy n _ AAN se NANN NNNNNNNNNNNNN The Connection Throttle page consists of the following areas e Speed Limits e Throttle Map Speed Limits area In this area you can specify one or more speed limits in kilobytes per second that can be applied when sending backup data to the server To specify a speed limit Choose a colour to represent the limit and specify the limit in that colour s Limit box You can now schedule the speed limits in the Throttle Map area as described below gt Copyright Attix5 All rights reserved 57 O Note A limit of O indicates that no limit will be applied Throttle Map area In this area you can indicate when the speed limits specified in the Speed Limits area should apply by creating a throttle map Tip By default a throttle map is provided with different colours indicating week day office hours Y out of office hours and weekends using intervals of 60 minutes You can either set speed limits for the colours used in this default map or you can click the Clear button and create a new map by following the instructions below To create a throttle ma
40. also reduce performance for other applications although it ensures that the process completes as quickly as possible If you use the computer while it is backing up you might experience some performance deterioration To lessen this effect you can choose to run backups in the background or use custom priority on Windows Server 2008 machines or lower the processor usage and or disk access on Windows Server 2003 machines Windows Server 2008 On Windows Server 2008 machines a Run backups in the background option enables you to instruct the Backup Client to run all backups in the background thereby lowering the disk and CPU usage priority in Windows and allowing other applications to run faster Alternatively you can select Custom priority which is an advanced feature and manually set the processor usage and disk access Windows Server 2003 On Windows Server 2003 machines two sliders enable you to adjust the processor usage and disk access settings to limit performance deterioration gt Copyright Attix5 All rights reserved 61 Backup Priority Processor Usage Low High Disk access Low f High Run backups in the background Fit afecta other applications D Note If you use the highest Disk access setting the Backup Client will continuously use all available disk access to read and write to the disk ensuring that the process completes as quickly as possible The process will take longer if this setting
41. at the following times check box In the Week day box select a day on which a backup should be initiated Specify the time in the Backup time box Repeat the steps above until you have added all desired schedules 2 3 4 Click the Add button to add the day and time to the Advanced schedule box 5 6 Click Next to move to the next step in the wizard gt Copyright Attix5 All rights reserved 14 Step 6 of 7 Optimise for backup environment The Backup Wizard enables you to quickly optimise your settings for backing up in a specific environment To optimise your settings 1 Select what type of connection you use to back up 2 Select whether you want to optimise to minimise time and disk usage or transfer size Using the options you have chosen the Backup Wizard displays a compression and processing summary that details the effects your choices will have It also provides a brief summary of these effects 3 Click Next to continue Step 7 of 7 Confirm backup configuration The wizard displays a summary of the choices you have made It also shows the working folders which you can edit by clicking the edit link CD Note e Tlf the drive on which the Backup Client is installed has limited space available you can move the folders and selection database to another location e The Temp and Cache folders must reside on the same drive volume The wizard also displays a list of installed plug ins Certain
42. boxes and then editing the text e The Backup Account name is automatically included in the subject e g Backup Completed Backup Account name Select Enable STARTTLS to establish a secure connection to an online mail service like Gmail 6 Click the Test button to verify that the settings are correct A test email will be sent to the address specified in the To box and a message will appear confirming if the email was sent successfully Click OK to close the message and return to the Email Notification settings dialog box 7 Select the Attach files check box to include a log file and or backup selection report as attachments In the Attachment settings area select from the following options e Summary warnings and errors e Entire log file as per Advanced Options log level setting e Backup selection report Provides a summary of the backup selection 9 Click Ok to save the settings and close the Email Notification settings dialog box The Email Notification plug in is now activated and configured and will start emailing reports during the next backup gt Copyright Attix5 All rights reserved 86 Aattix5 System State plug in When the System State plug in is selected for installation two plug ins are actually installed The plug in used to perform a System State backup or restore depends on the operating system that it s installed on e System State using WSB for Windows 2008 and later e System State using NTB
43. busy with a backup process e Click or right click the system tray icon to view the menu options available Open Backup Now Cancel Backup Monitor Status E Notify on Success About Y Notify on Failures Y Mot wW Exit D Eon arnings Note On the Windows 7 operating system the system tray icon is hidden by default To display the O icon click the Show hidden icons arrow click Customize In the dialog box that appears expand the Behaviours drop down next to SERunner exe and then select Show icon and notifications gt Copyright Attix5 All rights reserved 27 System Tray menu Options Open Backup Now Cancel Backup Monitor Status Notifications About Exit gt Click the option to Opens the Attix5 Pro Backup Client application window Tip Users can also double click the system tray icon to open the application window For more information see The GUI explained earlier in this chapter Manually initiates the backup process without opening the Backup Client application window If the service is busy with a backup when the LA icon is animated Cancel will stop the process Opens a small window above the system tray that enables you to monitor the status and progress of the task being performed without opening the application window Backup Service lttixb Pro SE Last Backup Today 10 45 AM Nest Backup Toda
44. button to exit the Setup Wizard fw Launch Plug in Installer fw Launch Backup Client SE Back cancel 7 If you have the plug in installer file in the same directory as the new Backup Client installer file a Launch Plug in Installer check box will display above the Launch Backup Client SE check box on the Completion screen If you wish to add or update any plug ins at this point ensure that the check box is selected Ci Note If the plug in install file is not in the same location as the Backup Client install file You can manually update installed plug ins by running the plug in installer at a later stage Existing plug ins are marked with a blue icon and will automatically be updated when you Click Next The plug ins can also be updated automatically during the next backup process gt Copyright Attix5 All rights reserved 18 b A QLUIX5 lel ES Completed the AttixS Pro SE Setup Wizard Click the Finish button to exit the Setup Wizard Launch Plug in Installer Launch Backup Client SE Back 8 After the Backup Client and plug in updates if applicable click Finish 9 Confirm that you can open the SE Backup Client and initiate a backup to the Storage Platform 5 Backup Cleaning up cache Cleaning up temporary files M Technical Data Backup prepared in 00 03 06 New files 299 431 74 MB comp 325 88 MB Removed files 29 1 16 MB Skipped files 151 sk usage dr
45. conconconconesconecnosnonconennoncanennonconernornoneanernannanenos 88 SYSTEM STATE USING NTBACKUP FOR OPERATING SYSTEMS PRIOR TO WINDOWS 2008 ccceceecseeeseeeeeeeeeeessteeseeaeees 90 Instalador GG CONTO INTO lea 90 PESO 9118 8 gt E A IEI EIP A I e o Ig E A OO A 90 11 REFERENCE soii 92 5 gt Copyright Attix5 All rights reserved Introduction Congratulations on choosing AttixS Pro Server Edition AttixS Pro minimises risk maximises productivity and allows businesses to regain control of their most valuable asset their data For technical support please go to Help gt About Attix5 Pro SE and then use the contact details provided Product overview With AttixS Pro Server Edition SE data stored on servers and databases can be backed up to a Storage Platform quickly securely and automatically storage Plattform The following diagram illustrates the scenario A a A Files and folders stored on one or more servers running 1414444 SE CAN MA SE can be backed up to a Storage Platform In the event e aa of data loss or corruption on the server you can 5 retrieve data from the Storage Platform and restore it to the original or another server in just a few easy steps SE A Backup Administrator can manage the entire backup environment Backup Clients and the Storage Platform remotely using the Attix5 Pro Storage Platform Console For more information please refer to the Attix5 Pro Storage Plat
46. current backup in favour of the next should you wish to do so For more information see Multiple backup sets in Chapter 9 Options and settings O Tip e 7o close the Backup Client after the backup process has started click the Hide button This will not cancel the backup process and you can re open the Backup Client at any time to view the progress of the backup e You can monitor the backup progress at any time by right clicking the system tray icon and then clicking Monitor Progress e To view backup logs click the Logs tab Backup log dates are displayed in blue Connecting to service Starting backup Initializing secure random generator Connecting to Storage Platform on 192 168 20 215 443 Server name Storage Platform AtkixS Dey QA Building selection list Backups will be stored on the Storage Platform and accessible via the Restore tab For more information on restoring data see Chapter 7 Restores gt Copyright Attix5 All rights reserved 39 Cancelling a backup Once a backup is in progress you can cancel the process via the Backup progress window or using the system tray icon To cancel a backup 1 Perform one of the following actions a Inthe Backup progress window click the Cancel button El Backup Sending backup Connecting to service Starting backup Building selection list Total selection 570 bytes in 2 Files and Folders Starting 55 snapshot Checkin
47. d od Volume network volume in Chapter 9 Options and settings Remote Management Health Check Snapshot t Plug ins H Options gt Copyright Attix5 All rights reserved 23 Option Additional Backup Sets gt Add Additional Backup Sets gt Manage Automatic Backups Wizards gt Account Wizard Wizards gt Backup Wizard Click the option to Tools Help Add Network Volume Additional Backup Sets Add Create additional backup sets This enables you to have a PAE separate backup selections that you can recover as i separate sets of files For more information see Multiple Remote Management backup sets in Chapter 9 Options and settings Health Check Snapshot Plug ins Options Help Add Network Volume Additional Backup Sets Add Access the Backup Schedule page in the Options and E e Settings dialog box Using the settings in this dialog box Wizards gt you can manage the schedule s of your backup sets For more information see Multiple backup sets in Chapter 9 Remote Management Health Check N bt Tr Options and settings Snapshot Plug ins b Options Help Add Network Volume Additional Backup Sets P Access the Backup Schedule settings in the Options and PP E Settings dialog box Configure the settings in the Automatic Wizards gt Backups area to set up one or more automatic backups For more information see Scheduling automatic backups in Remote Management
48. e icon next to the file or by right clicking the file name and then clicking Include Each included file is displayed with a green icon Include an entire folder by right clicking the folder and then clicking Include folder Each included folder is displayed with a green folder icon If an entire folder is included but you wish to exclude a particular file or subfolder right click the file or folder icon and then click Exclude or Exclude Folder Excluded items are displayed with red icons or F Included folders that have some files or subfolders excluded are green with a red tint Le Once all the files and folders to be restored are selected start the restore process by clicking Restore on the File menu or the Restore button on the toolbar For information on the restore options available see Restoring data later in this chapter To select and restore data from previous backups 1 Click the Restore tab 2 Expand the Previous Backups node to connect to the Storage Platform and retrieve a list of all previous backup dates gt Copyright Attix5 All rights reserved 42 Aattix5 Expand the relevant backup node and then click the folder directory containing the data 4 Include a single file by clicking the icon next to the file or by right clicking the file name and then clicking Include Each included file is displayed with a green icon 5 Include an entire folder by right clicking the folder and
49. e backups are scheduled for the same backup set and their backup windows overlap the first backup will run to completion and duplicates will be excluded from the queue Click OK The Options and Settings dialog box will close and the SE Backup Client will display the new backup set name in a Backup set drop down box above the Backup Selection tab D Note 7he Backup set drop down and Add and Schedule buttons only display in the SE Backup Client if more than one backup set is enabled If only the default backup set exists these items will not display The Backup Selection Restore and Logs tabs now display information relevant to the new backup set and they can be used to configure restore from and monitor it accordingly Select the data to be backed up in this backup set Included data will be backed up at the times specified in the backup set s backup schedule and can be restored using the Restore tab To rename a backup set 1 2 3 4 5 Click the Manage button above the Backup Selection Restore Logs tabs Select the backup set name in the Backup set drop down list Click the Rename button Type the new name in the Backup set name box Click Ok To modify a backup set s backup schedule 1 2 3 4 Click the Manage button above the Backup Selection Restore Logs tabs Select the backup set name in the Backup set drop down list Configure the schedule See Scheduling automatic backups in Chapter 6 Backup
50. edule is not created backups will have to be run manually Enabling automatic backups is strongly advised For detailed instructions on how to enable and schedule automatic backups see Scheduling automatic backups in Chapter 6 Backups gt Copyright Attix5 All rights reserved 53 Global Exclusions You can use the Global Exclusions page in the Options and Settings dialog box to e Exclude files globally e Exclude folders globally e View profiled global exclusions La Options and Settings Global Exclusions Examples Connection file 7 doc video Connection Throttle mp3 specific avi Advanced Communications E oras set sos Je Backup Priority pas Exclude Folders Patching _ Exclude these folders My Music Advanced Performance Data The Global Exclusions page in the Options and Settings dialog box consists of the following areas e Exclude Files e Exclude Folders e Profiled Exclusions Exclude Files area In this area you can specify that files with certain file names extensions or last modified dates be excluded from all backups gt Copyright Attix5 All rights reserved 54 A ACTIXS p To exclude files based on their file names or extensions 1 Select the Exclude these files check box 2 Type the file name s and or file extension s in the box provided separated by semicolons or listed beneath each other Y Tip You can use wildcards E g mp3 will exclude all MP3
51. elect the type s of filters to apply and then specify their values For more information see Global Exclusions in Chapter 9 Options and settings 3 Click OK Icon legend On the Backup Selection tab each file and folder is displayed with an associated icon The colour of the icon indicates the file or folder s backup selection status Backup Selection B Restore E Logs My Computer Ba Ce ia Zip Eta S5Recyde Bin SF ATI H E AMD ATI Technologies iF ATI i AttixS Pro Ee Intel i Common Files ES MSOCache S Core Temp Ey Perflogs ti DVD Maker na ES Internet Explo The following icon legend lists the Attix5 Pro icons and the statuses they indicate You can access this legend by clicking Icon Legend on the Help menu D Note For more information on backup selections inclusions and exclusions see Selecting data to back up earlier in this chapter Icon legend Icon Status Description m Ae Ca AEE The file exists in the folder or directory but is not nc uded in the backup i selection neither included nor excluded G Selected by user The Backup Client user has nc uded the file in the backup selection The Backup Client user has applied a filter to the parent folder or po a scutier directory That filter has ncluded the file in the backup selection a CI be wee The Backup Client user has exc uded the file from being backed up to the Storage Platform gt Copyright Attix5 All rights rese
52. election To export a selection report e C Users User Documents Backup selection html Windows Internet Explorer Lo JO Jasa 1 On the File menu click Export JU E Causa usendacumentas x lo Bing p7 Selection W Favorites Hz Suggested Sites 8 Web Slice Gallery v CAUsers User Documents Backu a E y Pager Safety Tools F 2 In the Save As dialog box select A the location in which to save the file type a file Mame in the File Backup Account BACKUP ACCOUNT 01 name box and then click Export Backup Group A SP OWNER RESELLER A BACKUP ACCOUNTS 2 Storage Platform 192 168 20 215 The file will be saved to the specified Backup Set Name Default d Backup Set Version 6 0 location and can be viewed in any Internet AAA dos browser Schedule Daily backups for this backup set occur at 11h04 No advanced schedule is defined Selections Overview There is 1 volume with selections e cy 1 folder directly included 1 folder directly excluded o 1 file directly included S ar E 100 y gt Copyright Attix5 All rights reserved 37 Starting a backup manually Tip Run a backup manually after creating your backup selection to ensure immediate data Q transmission to the Storage Platform Thereafter automatic backups will ensure hassle free continuous backups For more information see Scheduling automatic backups later in this chapter To start a backup
53. es on an NTFS volume from one point in time to another The Backup Client can use this Change Journal to determine the changes made to a volume since the last backup This enables it to skip the process of scanning all files and directories before initiating the backup O Tip This is especially useful when backing up a large selection that would result in a lengthy scanning process J Example If you have thousands of files selected for backup and would like to do a successive backup after having changed only one file with Use NTFS Change Journal for supported volumes enabled the Client will not need to scan through all the files to find the change and can start the backup immediately after obtaining the change record from the Change Journal instead CD Note This feature can only be used on NTFS formatted drives and is therefore not supported on MAC or Linux Limitations In the following instances the Backup Client will mot use the Change Journal and will revert to performing normal scans instead e If junction points are used when a folder points to another folder on a different drive e If the backup selection changes Changing your backup selection results in NTFS not seeing a change on your drive so the Backup Client will have to rebuild the index The Backup Client will only be able to use the Change Journal from the next backup onwards e If the Change Journal logs an error e If the Change Journal wraps and overwrites
54. form Console User Manual gt Copyright Attix5 All rights reserved 6 Aattix5 1 Getting started Enabling manual or automatic backups is easy with Attix5 Pro Server Edition 3 Select files and 4 Backup folders for Automatically or backup manually 2 Create a Backup Account 1 Install SE 2 Installation For the latest system requirements and compatibility information please refer to the System Requirements and Compatibility Matrix The SE MSI file contains pre configured information to make installing SE quick and easy For more information on creating MSI files and launching them from the Run Command please refer to the Attix5 Pro Storage Platform Console User Manual Note The options available during the installation process depend on the settings enabled by the O administrator when the MSI file was created These options range from advanced install settings to specifying the install location The default install path is C Program Files Attix5 Pro SE Warning A e If running antivirus software please ensure that all Attix5 Pro folders are excluded from antivirus scans to avoid data corruption e Both antivirus software scans and backup processes are resource intensive It is advised not to run a backup and virus scan at the same time as this will significantly decrease machine performance e Windows will check whether you are running the MST file suited to the installed operating system 1 e 32 bit or 64
55. g for differences Total backup size 171 bytes Initializing secure random generator Connecting to Storage Platform on 192 168 20 245 443 Server name Storage Platform AtkixS Dev QA Server name Storage Platform AttixS Dew QA b Alternatively you can right click the runner icon in your system tray and then click Cancel pen Backup Mow Cancel Backup Monitor status Notifications About 2 Inthe confirmation dialog box that appears click Yes gt Copyright Attix5 All rights reserved 40 A ACTIXS p Resuming a backup By default the Backup Client tries to connect to the Storage Platform four times before cancelling the backup process If however the previous backup was not successful and a manual backup is initiated the Backup Client will display the prompt Do you want to resume the failed backup with a 30 second countdown Confirm resume backup Do you want to resume the failed backup from Tue 19 Jan 2010 Lo 51 507 4 new backup will start in 28 seconds No Cancel e Click Yes to instruct the Backup Client to try to continue from where the process failed during the previous backup e Click No to initiate a new backup or e Cancel to return to the Backup Client application window Note Ci e You can only resume a backup if the backup completed the Processing stage e Anew backup will be initiated automatically after the countdown has elapsed gt Cop
56. ge Platform on 192 168 20 215 443 Server name Storage Platform AtkixS Dew QA User authenticated Block size sent 2 048 bytes Bytes sent 114 90 ME Total time 10000rms Connection speed estimate 11 49 MB s Checking service rights Service display name AttixS Pro SE Service short name A5Backup Service Service running under account name LocalSystern Service installed at C Program Files4ttixS ProlBackup Client S5EaSbackup exe start Checking write access permissions For service Cache directory writeable Temp directory writeable Database directory writeable Logs directory writeable Health check complete 4 When the message Health check complete displays click OK The Health Check results display in a new dialog box with options to print export to HTML and export to CSV gt Copyright Attix5 All rights reserved 77 El Health Check Results Examine the health check results below and print or export the report as needed Health Check Results Healthcheck start time Healthcheck end time Tue Jan 19 19 41 19 CAT 2010 Healthcheck duration 13s Tue Jan 19 12 41 06 CAT 2010 Memory Memory stats last backup Lowest free 5 79 MB Highest total memory 38 33 MB Maximum memory 254 06 MB setting Memory stats to date Lowest ever free memory 1 33 MB _Print_ Exporttonmm Exporttocsv cise gt Copyright Attix5 All rights reserved 78 Aattix5
57. hange your password or encryption key click the Change password or Change encryption key buttons gt Copyright Attix5 All rights reserved 50 Aattix5 AN Warning e Changing the encryption key involves intensive processing on the Storage Platform and may take several minutes You should avoid doing this unless the encryption key has been compromised e Disaster recovery is not possible without the encryption key Please ensure that this key is kept in a safe place THIS ENCRYPTION KEY IS NOT STORED ON THE STORAGE PLATFORM AND CANNOT BE RECOVERED OR RESET IF LOST You can select whether or not the Backup Client should prompt for the Backup Account password Three options are available e Never default The Backup Client remembers the Backup Account password when doing a backup or restore e When doing a restore The Backup Client prompts for the Backup Account password when opening the Restore tab e When loading the Backup Client The Backup Client prompts for the Backup Account password when opening the Backup Client and the Restore tab gt Copyright Attix5 All rights reserved 51 Backup Schedule You can use the Backup Schedule page in the Options and Settings dialog box to e Enable disable a daily automated backup e Create advanced automatic backup schedules Backup Account Backup Schedule Global Exclusions Backup set Default oO Communications Daily automated backup 19h00 H Advanced sc
58. he folder exists in the directory but it is not included in the backup selection The Backup Client user has nc uded some files or folders in the backup selection The Backup Client user has nc uded all files in the backup selection The folder contains no unselected files Each file is either nc uded or excluded The Backup Client user has exc uded all files in the folder from being backed up to the Storage Platform The Backup Client user has applied a filter to the folder The filter has included one or more files within the folder or sub folders The Backup Client user has applied a filter to the folder that has ncluded and excluded files within it The Backup Administrator has nc uded all the files contained in the folder All files will be backed up to the Storage Platform These inclusions cannot be changed by the Backup Client user The Backup Administrator has applied a filter to the folder This filter cannot be removed by a Backup Client user The Backup Client user has applied a filter to the folder resulting in the folder being excluded from the backup selection The Backup Administrator has applied a filter to this folder using profiling and some items have been manually ncluded by the Backup Client user see Selecting data to back up earlier in this chapter 34 Icon CD gt Copyright Attix5 All rights reserved Status Filter applied by profiling some items included and some items
59. hedule back up at the following times Week day Monday Monday 12h00 Tuesday Backup time Wednesday e 12h00 Thursday Friday Add Saturday Sunday Delete Connection Note If using multiple backup sets use the Backup set drop down at the top of the dialog box to CD specify which backup set schedule you wish to configure For more information see Multiple backup sets in Chapter 9 Options and settings Daily automatic backups are enabled by default unless disabled during the Setup Wizard If disabled you can enable it by following the instructions below To enable a daily automated backup 1 Select the Daily automated backup check box 2 Specify a time in the associated box 3 Click Ok To create an advanced backup schedule 1 Select the Advanced schedule back up at the following times check box 2 Inthe Week day box select the day on which a backup should be initiated 3 Specify the time in the Backup time box gt Copyright Attix5 All rights reserved 52 A ACTIXS p 4 Click the Add button to add the day and time to the Advanced schedule box 5 Repeat steps 2 to 4 above until you have added all desired schedules to the Advanced schedule box To disable automatic backups not recommended 1 Clear the Daily automated backup and Advanced schedule check boxes 2 Click Ok to close the Options and Settings dialog box MN Warning This option is not recommended If an automated backup sch
60. ies To search for a file in previous backups 1 Y CD On the File menu click Find Files in Y Backups Alternatively click the Find ef button on the toolbar a un a ip Help Type the file name or part thereof _ File name Full or partial sales in the File name box Select the Search through previous 55arch last backup local o Storage Platform check Search through previous backups Storage Platform OX If you wish to limit the search to Search backup dates particular dates select the Search backup dates check box and then start date 01 01 2010 dde use the Start date and End date boxes to specify a time period End date 01 19 2010 y MM dd To limit the number of results that display select the Limit number 7 jimit number of results to 10 of results to check box and then type a number in the box provided Find Click Find Tip Use the and wildcards for advanced search queries Note If Search backup dates is selected the backup date is used for the search instead of the file created or file modified date gt Copyright Attix5 All rights reserved 45 To restore files from the Find a name full or partial sales Files in Backup dialog box ae 1 In the search results list Y 55arch last backup local include the files to Search through previous backups Storage Platform restore by clicking the icons next to the file names or by right clicki
61. inary Patching threshold GE Ifa fle being patched contains a single block of changed data larger than ths value he patch Patch these files with every backup even if their date and size did not change gt Copyright Attix5 All rights reserved 64 Aattix5 The Patching page in the Options and Settings dialog box consists of the following areas e Delta Blocking e Binary Patching Threshold e Mandatory Patching Delta Blocking area Delta Blocking is an alternative to Binary Patching and compares changes on a block level It is significantly faster than Binary Patching and does not require a complete copy of a file in the cache to calculate the patch only a footprint file The footprint file requires very little free disk space 0 0006 of the original file However depending on the data being backed up Delta Blocking patches can be larger than Binary patches CD Note It is vital that you read through this section before enabling this option in your Backup Client To enable Delta Blocking 1 Select the Enable Delta Blocking for check box 2 The Delta Blocking file selection criteria can be set in two ways by file size or file type Select the applicable condition s and supply the necessary information Any recently changed files not matching these criteria will be patched using Binary Patching Q Tip You can enable both conditions by selecting both options as well as the and option AN Warning Some database files
62. include it for restore If you have not enabled multiple backup sets see Multiple backup sets in Chapter 9 Options and settings include the only entry that displays gt Copyright Attix5 All rights reserved 46 A ALUIX5 p Filename ckups l Include Exclud Deselect 4 Click the Restore button on the toolbar 5 Select the appropriate restore options See Selecting data to restore earlier in this chapter 6 Click Restore The backup selection will be restored to the location specified in the restore options Restoring archived data Attix5 Pro allows Backup Administrators to archive Backup Clients data to tape or another disk drive using the Hierarchical Storage Management HSM feature Once data has been archived the backups will display in the Restore tree as greyed out folders allowing you to browse the file folder structure of the backups However if you try to restore archived data you may receive a message informing you that the data has been archived to secondary storage as illustrated in the screenshot below Eres bootmgr E Program Files BOOTSECT BAK H Ag YSS Writers MSDOS SYS ee workspace 4 47 Previous Backups E 03 Aug 2010 12 21 54 EY 23 Jul 2010 15 56 25 Eb 23 Jul 2010 16 01 01 This data has been archived to secondary storage and removed From the Storage Platform To restore any of these Files Eo WSS Writers
63. ing a full scan on the drive before every backup Tip This ts especially useful when backing up large selections that would result in lengthy scanning processes Backup Limit area If you wish to limit the total amount of data that may be transferred during each backup select the Restrict the size of each backup check box and then specify a maximum size in the box provided D Note If you enable this option it may take several backups before all your files are backed up to the SP This feature is especially useful if you have a poor Internet connection and you encounter problems with transmitting large backups e All patches will be sent in a single backup regardless of whether a size restriction Is specified or not If backups are set to cycle the Backup Client will cycle through your full files after all the patches have been transferred Cycle backup process You can use this setting in conjunction with the backup size restriction to cycle backups successively until all data included in the backup selection has been transmitted to the Storage Platform This setting can only be enabled if a backup size restriction has been specified Memory Allocation area Use the Backup service and Backup Client interface boxes to set the respective memory amounts Note If you change the backup service amount you will need to restart the backup service before the change takes effect If you change the Backup Client interface amount you
64. is not effective on all file types as some files may already be compressed or cannot Q be compressed at all The Backup Client could waste some time and processing power trying to compress these files This setting can be used to specify a list of file extensions that should not be compressed during the backup process The list of file types already specified are types that typically do not compress well gt Copyright Attix5 All rights reserved 63 To exclude files types from compression 1 Select the Exclude from compression check box 2 Type the file extensions in the box provided separated by semi colons Y 3 Click OK Patching Tip Compression Is not effective on all file types as some files may already be compressed or cannot be compressed at all The Backup Client could waste some time and processing power trying to compress these files This setting can be used to specify a list of file extensions that should not be compressed during the backup process The list of file types already specified are types that typically do not compress well You can use the Patching page in the Options and Settings dialog box to e Enable disable Delta Blocking e Enable a Binary Patching threshold e Specify mandatory patching Patching 4 files larger than GB or and files with these extensions edb mdf Note Delia Blocking is faster than Binary Patong but generates larger patohes and uses more Enable B
65. istrator to propagate certain client side settings from the Storage Platform to your Backup Client It can be used to enforce the following settings e Backup schedules e Inclusions and exclusions e Filters e Most options and settings accessible via the Tools menu D Note Profiled settings take priority over settings specified in the Backup Client When the Backup Client connects to the Storage Platform it receives a list of all profiled settings These changes are implemented in the Backup Client You can however connect to the Storage Platform and update profiled settings manually To update profiled settings manually 1 On the Tools menu click Options 2 On the Backup Account page of the Options and Settings dialog box click the Retrieve settings button The Backup Client will retrieve any profiled settings from the Storage Platform and update its options and settings accordingly CD Note Profiled settings are greyed out and cannot be modified from within the Backup Client Inclusions exclusions applied by profiling are displayed with yellow icons in the Backup Client File icons Included file File included by filter Excluded file Folder icons Included folder _ Folder included by filter Excluded folder gt Copyright Attix5 All rights reserved 83 Microsoft NTFS Change Journal use The Microsoft Windows NTFS Change Journal keeps track of every change made to files and or directori
66. itiate one manually by clicking the Backup button on the toolbar i Warning If installed on a Windows 2008 server the plug in will also back up Remote Installation server images These are included in the backup selection and can inflate the backup significantly gt Copyright Attix5 All rights reserved 88 CD A ACTIXS p Tip While the backup is in progress it is useful to monitor its status in detail To do this open a Command Prompt window and run the following command Wbadmin get status Note The plug in will abort the backup if it runs out of disk space Restore process To restore the System State via WSB you need to restore the System State data to its original location and then launch the Windows Server Backup restore process via the command prompt To restore System State data 1 See S amp S wN In the Backup Client click the Restore tab Under the System State Backup target drive node navigate to the WindowsImageBackup folder Right click the folder name and then click Include Click the Restore button on the toolbar In the Save files in area of the Restore Options dialog box select Original location Click Ok Once the contents of the WindowsImageBackup files are restored to their original locations you can invoke the Windows Server Backup tool to complete the restore process To launch the Windows Server Backup restore process 1 2 In Windows Explorer navigate to
67. ive C 27 full 127 14GB 465 66 GB 338 51 GB free Temp dir using 2 0 KB lt 1 of disk space Cache using 325 69 MB lt 1 of disk space Data Transmitted Duplicate data not transmitted 109 0 Transmitted 334 55 MB in 3 min at 1 56 MB s Backup Summary Total selection 10 16 GB in 113 801 files and 12 307 folders Total backup time 3 min Backup Status Successful gt Copyright Attix5 All rights reserved 19 5 Graphical User Interface GUT You can use the Graphical User Interface GUI to e Select files for backup e Launch backups e Schedule automatic backups e Find files in previous backups e Restore files and folders from previous backups Md beaut programs O ane EE Desktop Gadget Gallery E Internet Explorer E Windows DVD Maker Opening the Backup Client gJ Windows Fax and Scan o Windows Media Center To open the SE Client interface Windows Media Player E Windows Update On the Start menu point to All Programs point to 4 xPs viewer Attix5 Pro and then click Backup Client SE Accessories EG Att Pro ES Backup _ Games d storage Platfor d Games Computer Je Maintenance d Microsoft Office Control Panel de startup User s Documents Pictures Open Devices and Printers Backup Mow Cancel Backup Default Programs Monitor Status Help and Support Notifications About gt All Programs Windows Security Exit 2 NX 1 8 2
68. jig Attic Pro SE Setup So Once all the settings are configured the sad ii E En to install Attiz5 Pro SE wizard is ready to begin the installation e To begin the SE installation Click Install to begin the installation Click Back to review or change any of your installation settings Click Cancel to exit the wizard Click Install Back H Install Cancel gt Copyright Attix5 All rights reserved 9 Step 5 of 5 Exit the AttixS Pro SE Setup Wizard The last step of the wizard presents the option to launch the Backup Client To launch the Backup Client immediately after the AttixS Pro SE Setup Wizard 1 Ensure that the Launch Backup Client SE check box B fos is selected 2 Click Finish Completed the AttixS Pro SE Setup Wizard Note S CD A If the MSI file is being run from the same Click the Finish button to exit the Setup Wizard location as the plug in installer file the Setup Wizard will give you the option to launch the plug in installer before launching the Client Select the Launch Plug in Installer check box to run it immediately after the Attix5 Pro SE Setup Wizard For more information about plug ins please refer to the Attix5 Pro Server Edition Plug ins User Manual e Before the Plug in Installer launches a User Account Control dialog box may appear asking you if you wish to allow the Plug in Back Finish Cancel Installer to make changes to the computer Click Yes to run the i
69. leted Alternatively the cache will be cleaned up after your next backup When restoring the default policy is to skip existing files Specify overwrite to overwrite existing files Specify nopermissions to not restore file and folder permissions Specify noemptyfolders to not restore file empty folders useful with fext Example Z To configure a Backup Account cLi configure account To configure Remote Management cLi configure remote To start a backup of the default backup set cli backup To start a backup of a specific backup set cli backup backupset ac be91b 08b2 461d 97618c529f46 To view the status of a task currently being performed by the backup service cli status To start a restore from the last backup made extracting files to the default restore temporary directory cli restore To view a list of available backup dates to restore from cli dates To restore from a different date index obtained with the dates command cli restore rd 2 To restore all XLS files starting with the path C Documents and Settings and newer than 1 April 2002 cli restore fd 04 01 2002 fext XLS fp C Documents and Settings To cancel the current running task gt Copyright Attix5 All rights reserved 81 cli cancel e To check for and install an update of the Backup Client cli update gt Copyright Attix5 All rights reserved 82 Aattix5 Profiling Profiling enables your Backup Admin
70. lt System State Backup target drive gt WindowsImageBackup lt Machine Name gt SystemStateBackup Open the restore txt file and follow the instructions contained therein gt Copyright Attix5 All rights reserved 89 System State using NTBackup for operating systems prior to Windows 2008 The Attix5 Pro System State plug in enables you to back up a collection of system specific components as a unit to a target directory that is automatically included in the daily backup routine These components include the following depending on the operating system e Boot files including system files and all files protected by Windows File Protection WFP e The registry e COM Class Registration database e Active Directory e SYSVOL directory This plug in is included in the SE installer If it is not installed run the Attix5 Pro Plug in Installer and select the System State Backup plug in After the installation open the SE Client application window D Note This plug in is used for Windows Server 2003 only Installation and configuration Windows Server 2003 1 On the Tools menu point to Plug ins and then click System State 2 In the System State Backup dialog box that appears select the Enable System State backups check box 3 A local target folder is required to create the System State backup Type the path to a folder in the Backup to box or use the Browse button to specify it and then click OK If the target folder does n
71. ltiple backup sets are enabled ensure that the correct set is selected in the Backup set drop down box For more information on backup sets see Multiple backup sets in Chapter 9 Options and settings 4 Select the Daily automated backup check box and then specify a backup time in the associated box Click OK To create an advanced backup schedule 1 Select the Advanced schedule back up at the following times check box In the Week day box select the day on which a backup should be initiated Click the Add button to add the day and time to the Advanced schedule box 2 3 Specify the time in the Backup time box 4 5 Repeat steps 2 to 4 above until you have added all desired schedules to the Advanced schedule box O m e You are advised to back up at night when the server running the Backup Client is not in use It must be switched on at the scheduled backup time s but the Windows user does not need to be logged in e Configuring automatic backups ensures that all selected data is backed up automatically without the need for any user interaction This is a safer alternative to relying on manual backups Backups will initiate at the scheduled times and the Backup dialog box will appear displaying the progress of the backup Backup Sending backup If multiple backup sets are enabled and their backup windows overlap a backup queue will display in the Backup dialog box enabling you to cancel the
72. mData 2014 1 Folder including or excluding the items as HL ProgramData O System Volume Information 2015 0 Folder ee L System Volume Information 7 Users 2014 1 Folder Tip Once a file or folder is induded Users LO Windows 2014 1 Folder in the backup selection any Windows bootmgr 418KB 2013 0 File modifications to it will be backed up H d D BOOTNXT 1KB 2013 0 File automatically hiberfil sys 26 742 008 KB 1970 0 System file to pagefile sys 4 980 736 KB 1970 0 System file Trini aid de O swapfile sys 16 384KB 1970 0 System file Indude an entire folder Exclude a file or subfolder Calculate the backup selection size To include an individual file In the Backup Selection tree navigate to the folder or directory containing the file In the right hand pane dick the file icon C i ick the fle name and Ready Last backup 28 Oct 2014 4 47 02 PM ae ae a ee Status bar Menu bar and toolbar buttons All Backup Client functions can be performed from the menu bar Shortcuts to the most commonly used menu bar functions are also available on the toolbar and right click menus Menu bar Each menu on the menu bar contains one or more options The tables below describe the options available File menu Option Click the option to Backup Initiate a backup immediately Switch to the Restore view in the Backup Client SS Q Tip For faster access to the Restore view click the Restore tab instead of
73. may not be suitable for Delta Blocking since data Is shifted at the beginning of the file When this happens it will result in a patch as large as the complete file It is advisable to closely monitor the sizes of the patches when Delta Blocking is enabled and disable it if it turns out to be ineffective Binary Patching Threshold area Binary Patching is the most effective form of patching It is CPU intensive but will deliver the smallest patches The process is only possible if a complete copy of an older version of the file is available in the cache O Note Binary Patching is enabled by default and nothing needs to be configured in this area for normal use Enabling Binary Patching threshold It is possible that a file could be modified in such a way that it becomes impractical to patch it An example would be a database that is re indexed In such a case the patching can take extremely long it may exceed the backup window and will eventually create a patch that is the same size as the complete file It would be better to abort the patching and compress the new file instead When the patching threshold is reached patching will be aborted and the complete file will be compressed and resent to the Storage Platform gt Copyright Attix5 All rights reserved 65 To specify the Binary Patching threshold 1 Select the Enable Binary Patching threshold check box 2 Inthe associated box specify the abort threshold in gigabytes Note
74. n how to include and exclude files see Se ecting data to back up in Chapter 6 Backups e If some files are included for backup the icon will display with a green tint a e Ifthe entire share is included it will change to a green icon a p e Excluded network volumes are marked with red network icons To remove a network volume from the Backup Client 1 Right click on the entry in the left hand pane 2 Click Remove Network Volume The network volume will be removed from the left hand pane Remote Management Remote Management enables the Backup Administrator to remotely access and configure the Backup Client using the Storage Platform Console To enable Remote Management 1 On the Tools menu click Remote Management gt Copyright Attix5 All rights reserved 73 2 In the Remote Management Settings dialog box that appears select the Enable Remote Management check box 3 In the Connection area ensure that the port number in the Port box is correct 9091 is specified by default If incorrect modify as required 4 If the server has multiple IP addresses available you can specify whether the Remote Service must bind to all available IP addresses or to only one IP address 5 Inthe Access area select the access credentials to be allowed D Note Allow SP controlled access enables Backup Administrators with the correct access permissions to use their Storage Platform User Access Management username
75. n page in the Options and Settings dialog box to e Modify Storage Platform connection settings e Enable disable configure proxy server details Connection Use network connection 5 Use VPN or dial up connection VPN and dial up settings No proxy 5 Use HTTP proxy 5 Use SOCKS proxy Proxy host Po Proxy port C Proxy server reguires authentication The Connections page consists of the following areas e Connection Type e Proxy Server Connection Type area In this area you can change the type of connection that the Backup Client uses to connect to the Storage Platform You can choose between a network or VPN dial up connection Ci Note The VPN or dial up settings button is enabled if you select Use VPN or dial up connection Click this button to select an existing VPN or dial up connection configured on the computer and then supply the username and password for that account Proxy Server area In this area you can specify whether or not the Backup Client should connect to a proxy server when connecting to the Internet If you select that it should you can specify the proxy server details in the available boxes gt Copyright Attix5 All rights reserved 56 Aattix5 Connection Throttle The Connection Throttle page in the Options and Settings dialog box enables you to specify the Backup Client s bandwidth usage speed limits You can do this by creating a throttle map B
76. n success Y Y Tip To view related log file information click anywhere within the pop up CD To enable or disable notifications Note You will always be notified if the Backup Client has been upgraded Open Backup Mow Cancel Backup Monitor Status Notifications AB out Exit Right click the System Tray icon and then enable or disable the check mark next to the relevant Notifications option Tip Since notifications only appear briefly hover over the System Tray icon to see when the last backup occurred gt Copyright Attix5 All rights reserved 29 6 Backups After installing AttixS Pro Server Edition SE and creating a Backup Account you can tell the Backup Client which files and or folders to back up and which to ignore by creating a backup selection see Selecting data to back up below You can then start a backup manually or schedule automatic backups see Performing a manual backup and Scheduling automatic backups below DM Note Any changes additions or deletions to included files and folders will be backed up intelligently with every manual or scheduled backup How to back up The following sections describe how to e Select data to back up e Use filters to specify files and or folders to be excluded from the backup selection e Determine the backup selection size e Export a selection report e Start backups automatically and manually e Cancel a backup e Resume
77. nd Files in Backups Export Selection Exit Edit existing filters For more information see Using filters in Chapter 6 Backups gt Copyright Attix5 All rights reserved 22 Tools Help Filters Include Folder Exclude Folder r Deselect Folder r Refresh FS o Option Filters gt filter gt Include Filters gt filter gt Exclude Filters gt filter gt Deselect Include Folder Exclude Folder Deselect Folder Aattix5 Mew Filter Edit Filters Graphics Include MS Access databases Exclude MS Office documents Tee IES E MS Outlook email d fat Web pages Click the option to Include all files in the selected folder that match the filter s criteria For more information see Using filtersin Chapter 6 Backups Exclude all files in the selected folder that match the filter s criteria For more information see Using filters in Chapter 6 Backups Clear the selected folder of any filters currently applied to it For more information see Using filters in Chapter 6 Backups Include the selected folder for backup Exclude the selected folder from the backup selection Clear the selected folder of any inclusions or exclusions Refresh Refresh the selection being displayed Tools menu Option Click the option to Help Add Network Volume Additional Backup Sets Automatic Backups Add Network Add a network volume For more information see Ad
78. ng each file name and then clicking E Limit number of results to 10 Search backup dates Include a Find 2 Click the Restore button Search result The Restore Options dialog box CiUsersiBashier salesNov2009 txt OKB 19 01 20 Ext 19 01 20 will appear enabling you to OKB 19 01 20 Ext 19 01 20 specify the location in which to CillsersiBashier salesDec2009 bxt OKB 19 01 20 Ext 19 01 20 save the restored files For more information on restore options see Selecting data to restore A earlier in this chapter Restoring a backup selection By default with every backup performed a copy of the backup selection is saved on the Storage Platform For more information on backup selection see Selecting data to back up earlier in this chapter This enables you to restore not only your backed up files and folders but the selection you used to back them up as well O Note This is especially useful in disaster recovery cases as it enables you to restore your entire backup setup to perform exactly as it did at the last backup To restore a backup selection 1 Click the Restore tab 2 Expand the relevant backup folder and then click the Workspace node E Backup Selection E Restore Backups B 42 Last Backup 8 Oct 2012 17 59 57 Bbc Gyo Users e Workspace 0 47 Previous Backups 3 In the right hand pane click the icon next to the name of the backup set to
79. nstaller 4 Launch Backup Client SE If you selected the Launch Backup Client SE check box in the last step of the Attix5 Pro SE Setup Wizard the Backup Client will open automatically upon clicking Finish and the Setup Wizard which is the Backup Account Wizard and Backup Wizard combined will launch enabling you to create a Backup Account and configure your backup settings Follow the wizard steps as described in Chapter 3 Setup Wizard If you opted not to launch the Backup Client immediately you can open the Backup Client interface at a later stage via the Start menu or by following any of the instructions listed under Opening the Backup Client in Chapter 5 Graphical User Interface O Note The Setup Wizard will launch when you open the Backup Client for the first time gt Copyright Attix5 All rights reserved 10 A ACTIXS p 3 Setup Wizard The Setup Wizard consists of the Account Wizard and Backup Wizard combined into one It is used to set up a Backup Account which is required for backing up and configure your backup settings The Setup Wizard runs automatically the first time the Backup Client is opened You can run the standalone Account Wizard or Backup Wizard at any other time by clicking e Tools gt Wizards gt Account Wizard e Tools gt Wizards gt Backup Wizard D Note If you run the Account Wizard a warning box will appear Click the Run Account Wizard button and follow the ins
80. o that it has access to the Client machine 2 On the Tools menu point to Snapshot and then click Import Restore Snapshot 3 Select whether you wish to restore the data from a disk drive or recovery server a If restoring from disk select the Show Restore Snapshot s in Restore panel check box and then specify the path to the data in the Snapshot location box D Note You need to specify the snapshot data s parent folder NOT the snapshot folder itself E g If your snapshot data folder is called 20100506124347 and youve pasted it to your Desktop you need to specify C Users Administrator Desktop in the Snapshot location box NOT C Users Administrator Desktop 20100506124347 AN Warning The default snapshot location specified is C Backups Import Snapshot Restore If you wish to use this location you need to create the folder structure on the machine and then paste the snapshot data onto the Snapshot Restore folder This folder is not created automatically Alternatively you can use the Browse button to browse to the location in which you have saved the snapshot data b If restoring from a recovery server select the Do restores from recovery server check box and then specify the server address and port number in the boxes provided If using a proxy server select the Use proxy settings for recovery check box O Note This option can only be used if the Backup Administrator has prepared a recovery server 4 Click OK
81. ollow the instructions as specified by Microsoft http technet microsoft com en us libraty CC732081 aSpx e Space requirement for Optimise for speed option Because the WSB plug in splits the VHD into separate files when the Optimise for speed option is selected the drive where the System State backup s stored needs to have enough space for two copies of the System State backup For example if the System State backup is 8 GB a drive with at least 16 GB of space Is required Configuration 1 On the Tools menu point to Plug ins and then click System State using WSB 2 Inthe Backup Settings dialog box that appears select the Enabled check box Backup Settings f Optimise For disk usage Optimise For speed Dump Target Drive lc sr Ok Cancel 3 The Optimise for disk usage option is selected by default This ensures that the plug in only uses as much disk space as the VHD plus a small amount for workspace potentially as large as the largest file in the VHD Select Optimise for speed if disk space is not an issue and you would like to improve the backup speed O Note Optimise for disk space reduces the disk space usage by between 30 and 50 4 Select a dump target drive CD Note A System State backup can be over 10 GB large Ensure that you choose a drive with enough disk space 5 Click Ok Backup Once the plug in is enabled you can select other data to back up and then schedule backups or in
82. ot exist the SE Client will display a message asking if it should create the folder Click Yes This folder will be included in the backup selection list automatically The System State plug in is initiated at the beginning of each backup and uses Windows Backup and Recovery tools to create the backup file SE continues permpperyeremramr E with the rest of the backup procedure after i What to Restore mA the System State backup has been saved in You can restore any combination of drives folders or files the specified target folder NCE Double click an item on the left to see its contents Then select the check box next to any drive folder or file that you want to restore Hatt ER Browse Items to restore 3 a Backup Identification Label 2 17 fe sysstate bkf created lt E sysstate bkf created 2010 01 15 at 03 CM ME System State Restore process Windows Server 2003 complete recovery 1 Click the Restore tab in the Backup Client 2 Expand the backup date folder to restore from in the left hand pane and restore the sysstate bkf file located in the target folder lt Back Cancel gt Copyright Attix5 All rights reserved 90 Aattix5 3 Open the Windows Backup and Recovery application Start gt All Programs gt Accessories gt System Tools gt Backup 4 If the Restore Wizard does not appear by default click Restore Wizard on the Tools menu In the Restore Wizard
83. p 1 In the Interval box specify the number of minutes that each block in the graph should represent 2 In the Speed Limits area click a speed limit colour Alternatively click the Selected speed limit box to cycle between the different limits 3 In the Throttle Map area click the schedule interval boxes you wish to apply the limit to The colour of the selected interval boxes will change to match that of the chosen limit Tip Should you wish to revert to the default throttle map at any point in time click the Default button 4 Click OK gt Copyright Attix5 All rights reserved 58 2 attlxs Advanced Communications You can use the Advanced Communications page in the Options and Settings dialog box to configure all advanced communication settings Advanced Communications V Use secure SSL enabled connections for data transfer recommended co Warning This should only be disabled to enhance transfer speeds after the network has been confirmed to be secure Advanced Communications Number of backup or restore retries Performance Duration before connection retries gt Backup Priority Socket timeout seconds F Begin transterring data duri e compression se Fi ferring data during th pha Note This wll result in a shorter backup window but may transfer more data The Advanced Communications page consists of the following areas e Secure Connection e Retries and Timeouts e Concurren
84. p Taahir Backup Account settings Backup Account name Taahir PC Backup Account password Encryption Encryption key a ae ee ee 13 Step 5 of 7 Schedule backup process AttixS Pro can run backups on included files and folders either upon request manually or automatically This step enables you to set up a backup schedule Tip It is advised to back up at night when the Y server is running and the Backup Client is not in use The server must be switched on at the time s specified for scheduled backups but the Windows user does not need to be logged in To configure the Backup Client to run only manual backups AN Warning This option is not recommended If an automated backup schedule is not created backups will have to be run manually Enabling automatic backups is strongly advised 1 Clear the Daily automated backup and Advanced schedule check boxes 2 Click Next to move to the next step in the wizard To schedule a daily automated backup 1 Select the Daily automated backup check box 2 Specify a time in the associated box OO O O O O O Set up your automatic backup schedule M Daily automated backup 19h00 Advanced schedule back up at the following times Week day fas 3 Click Next to move to the next step in the wizard or create an advanced backup schedule as described below To create an advanced backup schedule 1 Select the Advanced schedule back up
85. p selection with the previous backup to determine the changes Note cD e Performance will be degraded if the Temp and Cache folders are on different drives e Ifyou move these folders to a network share please ensure that the Backup Client has the correct permissions to reconnect and write to that share Storing the folders on a UNC path degrades backup performance e Days to keep files in cache When modifications are made to a file the Backup Client only transmits changes to that file as opposed to transmitting the complete file again This is accomplished by the use of a local cache gt Copyright Attix5 All rights reserved 67 By default recently modified files are kept in the cache for 20 days after which they will be deleted Once a file has been flushed from the cache a full copy will be backed up when any modifications are made to the file The longer files are kept in the cache the better the chance of only transmitting patches instead of full copies and thus reducing the amount of data that needs to be transmitted If there is limited disk space available consider shortening the time files are kept in the cache CiD Note If you specify 0 days patching is disabled All files in the cache will be deleted and full copies of changed files will be transmitted to the Storage Platform during each backup e To delete the current cache click the Clear button If the cache is deleted full copies of the selected files will be
86. pgrading an existing SE Client 3 On the Welcome screen click Next ie ES Welcome to the AttixS Pro SE Setup Wizard The Setup Wizard will install 4ttixS Pro SE on your computer Click Next Eo continue or Cancel to exit the Setup Wizard 7 Attix5 Pro SE Setup la Ready to install Attiz5 Pro SE D 4 previously installed version was detected Click Install to begin the upgrade process Click Cancel to exit the wizard Cancel 5 If the Attix5 Pro SE service is running a Files in Use wizard screen will appear Click OK to have the installer stop the service update the software and then restart the service gt Copyright Attix5 All rights reserved 17 2 Attix5 Pro SE Setup Files in Use Some Files that need to be updated are currently in use l D The Following applications are using files that need to be updated by this setup You can let Setup Wizard close them and attempt to restart them or reboot the machine later Attix5 Pro SE f Close the applications and attempt to restart them Bo not close applications 4 reboot will be required If the SE service is not running when the update is being performed the installer will update the software and start the service thereafter 6 On the Completion screen that displays Launch Backup Client SE is selected by default Clear the check box if you do not wish to do so lel ES Completed the AttixS Pro SE Setup Wizard Click the Finish
87. pped This setting enables you to increase decrease the duration between retries Socket timeout The default socket timeout is 60 seconds If the Backup Client is connected to the Storage Platform and there is no communication between the two the time specified in this box in seconds is how long the Backup Client will stay connected before dropping the connection Concurrent Transfer Begin transferring data during the compression phase Select this option if you wish to make use of concurrent backup processing to speed up the backup process With this setting enabled the Backup Client compresses patches files in the background using one thread and transmits files to the Storage Platform using a second thread as soon as the files are compressed patched gt Copyright Attix5 All rights reserved 60 b A ACTIXS Backup Priority You can use the Backup Priority page in the Options and Settings dialog box to limit CPU usage and disk access Backup Account Backup Priority Backup Schedule Global Exclusions Normal priority default Communications Run backups in the background Connection Custom priority advanced Connection Throttle Aun backups in ihe background Fit affects other appicabons Advanced Communications The Backup Client uses a fair portion of the available processing power to patch compress and encrypt files during the backup process The constant disk access that the backup process requires can
88. r has exc uded all items in the plug in from being backed up to the Storage Platform The Backup Client user has applied a filter to the plug in specifying that certain file types must be nc uded for backup to the Storage Platform The Backup Client user has applied a filter to the plug in specifying that certain file types be ncluded for backup to the Storage Platform but some items have been exc uded either through the use of an exclusion filter or by manual exclusion IIT in Chapter 5 Graphical User 35 Determining the backup selection size It is useful to determine the backup selection size before starting the backup process to avoid Over Limit errors Note The Backup Client compares your backup selection size with the Backup Account limit specified Ci by your Backup Administrator at the beginning of the backup process If the selection size exceeds the Account limit the backup process will stop and an Over Limit error message will be displayed To calculate the backup selection size A On the File menu click Calculate Size B Alternatively click the Size button on the toolbar 4 a 9 Q Restore Find Help The Backup Selection Size dialog box that appears displays total size of your backup selection i e all files included for backup Backup set index prepared in lt 1s Files and directories 1 Total size 24 bytes Mandatory Files O Total size 0 bytes Warning A e If your backup selection size
89. rnal e Backup limit e Memory allocation Advanced Performance Z Use Volume Shadow Copying VSS to back up locked files Use NTFS Change Journal for supported volumes Restrict the size of each backup MB 7 Cyde backup process until all the selected data has been transferred The backup process wi be repealed uni al fhe data has been transferred to he Storage Ala fron seduce Siz Backup Client interface 1 024 4 MB Note Changing these settings requires a Backup Service and or Backup Chent Interface restart The Advanced Performance page in the Options and Settings dialog box consists of the following areas e VSS and Change Journal e Backup Limit e Memory Allocation VSS and Change Journal area Use Volume Shadow Copying VSS to back up locked files Microsoft Volume Shadow Copy Service VSS provides a solution by creating a snapshot of data at any given point in time without any interruption to any applications Using this option enables the backup of open or locked files Note cD e For files under heavy use VSS may increase disk usage during backup The larger the files the greater the disk usage e Please use relevant plug ins to back up databases gt Copyright Attix5 All rights reserved 69 Use NTFS Change Journal for supported volumes Select this check box to enable the Backup Client to use the NTFS Change Journal to determine the file and folder changes on the drive instead of perform
90. rved 33 Icon rs gt Copyright Attix5 All rights reserved Status Excluded by administrator Included by profiling Included by profiling filter Excluded by profiling Folder not selected Some files included by user All files selected by user All files selected by user some excluded All files excluded by the user Filter applied by user Filter applied by user some excluded All items included by profiling Filter applied by profiling Filter applied by user all items excluded Filter applied by profiling some items included by user Description The Backup or Storage Platform Administrator has excluded this file or its file type Files displaying this icon will not be backed up to the Storage Platform The Backup or Storage Platform Administrator has nc uded this file or file type Files displaying this icon will be backed up to the Storage Platform and cannot be deselected from within the Backup Client The Backup or Storage Platform Administrator has applied a filter to the parent folder or directory That filter has nc uded the file in the backup selection Files displaying this icon cannot be dese ected or excluded from within the Backup Client The Backup or Storage Platform Administrator has excluded this file or its file type Files displaying this icon will not be backed up to the Storage Platform and cannot be ncluded in the backup selection from within the Backup Client T
91. s Click Ok To delete a backup set A POS Y Click the Manage button above the Backup Selection Restore Logs tabs Select the backup set name in the Backup set drop down list Click the Delete button In the Confirmation dialog box that appears click Yes Click Ok gt Copyright Attix5 All rights reserved 75 Plug ins and multiple backup sets The following plug ins function only on the default backup set e SIMS e System State e Script The following plug ins function on additional backup sets if they have items included for backup e Exchange Single Item Recovery Plus SIR Plus e MS SQL Server e VMware e VSS Health Check Es Health Check The Backup Client Health Check The Health Check provides information to pre emptively highlight possible issues for example provides information to highlight Free disk space problems and service access rights to files and Folders It can also provide the possible issues before backup estimated line speed to the Storage Platform e g free disk space or file folder access problems It Options can also provide the estimated line speed to the Storage Memory utilisation statistics From the last backup as well as overall memory usage to date Platform Data Protected Information includes the number of files and directories selected For backup The following options are Disk Usage available Free space availability For all local drives e Memory Memory 54 Line
92. s and passwords to connect to and administer this Backup Client If you clear this check box Storage Platform administrators will not have remote access e Select Allow custom access and supply a username and password if you do not wish to make use of the above mentioned Storage Platform Access Accounts These custom access credentials must be specified in the Storage Platform Console for its user to gain remote access 6 Click OK to save the settings Services will restart automatically to apply the settings Note You can use the command line interface CLI to enable SE Remote Management and to send a O wide range of backup and restore commands For more information see Command line backups and restores later in this chapter Multiple backup sets When a backup is initiated the backup selection is sent to the Storage Platform as a backup set a set of included files and folders You can restore the entire backup set all its files and folders structured as they were at the time of backup or restore individual files and or folders within it The first backup selection you make in the SE Client is automatically saved as the default backup set For more information see Selecting data to back up in Chapter 6 Backups You may however create more than one backup set This enables you to back up different data selections at different times Example A full backup of all data on a server can be scheduled to run once a week
93. specified by default on Windows Server 2008 machines 4 Click Backup Now If you click OK the next backup you initiate will be a snapshot backup The Snapshot data is now stored in the location specified in step 3 above and can be moved to the Storage Platform The Backup Administrator can then import the snapshot data to the StorageServer using the Storage Platform Console For more information please refer to the Storage Platform Console User Manual Ci Note The Backup Account will be disabled at this point to ensure that the Snapshot data Is the most recent Once the data has been successfully imported to the Storage Platform the Account will be enabled automatically and backups can proceed as usual Restore Snapshots Disaster recovery The Restore Snapshot feature enables you to restore large amounts of data from a locally connected device to a machine via the Backup Client Note CD e Before you can perform the steps outlined below the snapshot data needs to be exported from the StorageServer to a mobile storage device by a Backup Administrator For more information please refer to the Storage Platform Console User Manual e A snapshot restore uses Blowfish 448 encryption and the backup encryption key to encrypt the data gt Copyright Attix5 All rights reserved 79 To restore data from a Snapshot 1 Connect the mobile storage device containing the snapshot data to the Client machine or to a Local Area Network s
94. t Transfer Secure Connection Use secure SSL enabled connection for data transfer recommended This option is selected by default enabling SSL encryption for Backup Client to StorageServer data transfers Deselecting this option disables SSL encryption for data transfer This enhances transfer speeds but should only be done within a secure network environment Note cD e Disabling this feature will only have an effect on security for the actual data transfer and not the encryption of the data on the Storage Platform e Secure data transfer connections can only be disabled if the StorageServer has been contigured to accept non secure connections If the StorageServer cannot accept non secure connections an SSL enabled connection will automatically be used instead N Warning Before disabling SSL encryption first ensure that the backup environment is secure gt Copyright Attix5 All rights reserved 59 Retries and Timeouts Number of backup or restore retries By default the Backup Client tries to connect to the Storage Platform four times before cancelling the backup process CiD Note You are advised to increase the number of attempts when using a slow Internet connection The backup will continue from the previous point of failure and not resend the entire backup Duration before connection retries By default the Backup Client will try to reconnect to the Storage Platform after 60 seconds should the connection be dro
95. the number of days in the box provided gt Copyright Attix5 All rights reserved 71 Tip To delete all logs older than the specified number of days immediately click the Delete older logs now button Service Log area In this area you can specify whether or not debug messages should be logged gt Copyright Attix5 All rights reserved 72 A ACTIXS p Advanced tools SE includes tools that allow advanced users to modify enhance and streamline the Backup Client Add network volume The Backup Client provides the option to add network volumes and include files located in these locations to the backup selection i Warning Please ensure that the backup service is started by a user with sufficient permissions to browse and access the network shares to be included in the backup selection The Backup Client will only be able to back up files from a network volume after the share has been accessed and authenticated by the server on which the Backup Client is installed To add a network volume 1 On the Tools menu click Add Network Volume 2 In the UNC Path box type the UNC network path starting with Alternatively use the Browse button to browse to the network path Z Example storageserver documents On the Backup Selection tab network volumes are listed in the left hand pane accompanied by a network icon Files in the network volume can now be included or excluded For more information o
96. tions and settings Access the Import Backup Snapshot dialog box which enables you to configure Restore Snapshot settings For more information see Restore Snapshots in Chapter 9 Options and settings Access the Email Notification settings dialog box which you can use to enable disable Email notification and configure its settings For more information see Email Notification plug in in Chapter 10 Plug ins Opens the Options and Settings dialog box that enables you to modify a range of Client settings For more information see Chapter 9 Options and settings gt Copyright Attix5 All rights reserved Aattix5 Help Add Network Volume Additional Backup Sets P Automatic Backups Wizards F Remote Management Health Check Snapshot j Plug ins Options Help Add Network Volume Additional Backup Sets Automatic Backups Wizards Remote Management Health Check Snapshot d Plug ins b Options Help Add Network Volume Additional Backup Sets Automatic Backups Wizards p Remote Management Health Check Snapshot Export Backup Snapshot Plug ins Import Restore Snapshot Options Help Add Network Volume Additional Backup Sets Automatic Backups Wizards F Remote Management Health Check Snapshot Export Backup Snapshot Plugins Import Restore Snapshot Options Email Notification 25 Help menu Option Icon Legend Product Help About Attix5 Pro Tabs
97. tructions If you selected the Launch Backup Client SE check box in the last step of the Attix5 Pro SE Setup Wizard see The Attix5 Pro SE Setup Wizard in Chapter 2 Installation the Backup Client will run and display the Setup Wizard automatically If the Launch Backup Client SE check box was not selected in the last step of the AttixS Pro SE Setup Wizard the Setup Wizard will launch when the Backup Client is opened for the first time for more information see Opening the Backup Client in Chapter 5 Graphical User Interface The Setup Wizard typically consists of seven steps to guide you through the setup task in a simple step by step manner Note Some of the settings encountered in the wizard may have been removed when the MSI was CD created Furthermore the wizard may contain additional steps Please read each window carefully before continuing Step 1 of 7 Specify Storage Platform settings Storage Platform settings Enter the Storage Platform settings Storage Platform address 25500 To specify the Storage Platform settings 1 In the Storage Platform address box type the IP address or DNS name of the Storage Platform where the Backup Account resides 2 In the Backup Group box specify which Backup ene ro pS Group the Backup Account belongs to Backup Group Create Key REE CD Note Type the Group name in relation Please contact your backup administrator if you don t have the required information to any
98. uccessfully completed the Setup Wizard Click Next and select data to back up gt Copyright Attix5 All rights reserved Congratulations on completing this setup wizard successfully You may now proceed to select files and folders for backup 4 Updating Backup Clients and plug ins Backup Clients and their plug ins are usually set up to be updated automatically but the process can be carried out manually You ll find a description of Auto Updates and a set of instructions on how to perform manual updates in the following sections Auto Updates Attix5 Pro allows you to automate the update process so that the Server Edition Backup Client is updated with the latest software version during the backup process AN Warning If a plug in has been deprecated the Backup Client will only be updated to the latest version in which the plug in was still supported Attix5 creates update packs that are distributed to the AccountServer The AccountServer then distributes these packs to the different Backup Clients as they are requested during the backup process Note CD e Auto Updates must be enabled on the Storage Platform for this feature to work For more information on enabling Auto Updates please refer to the Storage Platform Console User Manual e By default if there is less than 500 MB free space available an update pack Is not requested This is logged to the Backup Service log e Backup Clients are always updated to the latest
99. ude or exclude all files matching its criteria To remove filters from a folder 1 Right click the folder icon 2 Point to Filters 3 Point to the name of the filter you wish to remove 4 Clear the check mark next to the selection Include or Exclude To identify files and folders selected by filters Look at the icon state Files and folders included in the backup selection by filters display with icons containing blue check marks and Y Inclusions and exclusions by profiling Some inclusions and exclusions are enforced at administration level on the Storage Platform This is called profiling For more information see Profiling in Chapter 9 Options and settings Files and folders affected by profiling display with the following icons Icon Status File inclusion Ey Filtered file inclusion File exclusion Ls Folder inclusion al Filtered folder inclusion LE Folder exclusion gt Copyright Attix5 All rights reserved 32 A ACTIXS p Note Profiled selections cannot be modified from within the Backup Client and can only be changed CiD on the Storage Platform For more information please refer to the Attix5 Pro Storage Platform Console User Manual Global exclusions Global exclusions enable you to specify files and or folders to be excluded from the backup selection To add Global Exclusions 1 Click the Options button on the toolbar and then click Global Exclusions 2 S
100. version and service pack available on the Storage Platform If a Backup Client update is available the following will occur After the backup process has completed if the Backup Client GUI is open you will be presented with an update dialog box You have the option to update now or cancel e Clicking Update now closes the Backup Client GUI and installs the update e Clicking Cancel closes the dialog box and does not install the update The dialog box will appear again the next time you back up If the Backup Client GUI is closed when an automated backup occurs the update will be installed automatically After an Auto Update occurs the Attix5 Pro system tray icon will display a notification indicating that the update was successfully applied Plug ins can also be updated automatically During the backup process the Storage Platform will compare the plug in versions received from the Backup Client with the latest versions available on the Storage Platform If newer versions are available the Backup Client will download the files and automatically update the installed plug ins gt Copyright Attix5 All rights reserved 16 A ALUIX5 p Manual updates To manually update SE Backup Clients and their plug ins 1 Close the Backup Client application interface and the SE system tray icon 2 Run the SE Installer D Note The SE Installer retrie ves the install location from the backup service and cannot be changed as you are u
101. will need to restart the interface before the change takes effect gt Copyright Attix5 All rights reserved 70 A ACTIXS Logging You can use the Logging page in the Options and Settings dialog box to specify your logging preferences Modifiable logging settings include e Location of backup and restore logs e Level of detail included e Date inclusion exclusion in time stamp e Log file retention period e Debug message inclusion exclusion in service log E Logging Location C Program Files Attix5 ProlBackup Client SEYogs Level of detail All information Connection l Coren irali Indude date in log file time stamp Advanced Communications 7 Delete log files older than days 305 Delete older logs now a Servicelog Backup Priority Log debug messages Compr ession Patching Advanced Performance The Logging page in the Options and Settings dialog box consists of the following areas e Backup Logs e Service Log Backup Logs area In this area you can specify where to store the backup and restore logs as well as the level of detail to be displayed in them You can also select the Include date in log file time stamp check box to add the date to every line in each log file You can also enable a log file retention period by specifying that the Backup Client delete files older than a particular number of days To do this select the Delete log files older than days check box and then specify
102. x to enable the plug in Es Email Notification settings Notify me when a backup Fails Messages Subject Backup Failed Notify me after a successful backup Messages Subject Backup Completed Append the subject lime with the Following options and message Warnings Errors encountered Please check Log e g Backup Completed Warnings Errors encountered Please ct 3 Select the types of notifications to be emailed The following options are available e Notify me when a backup fails e Notify me after a successful backup e Append the subject line with the following options and message o Warnings o Errors Note cD e You can modify the Email subjects and content by clicking in the Messages Subject and Warnings Errors boxes and then editing the text e The Backup Account name is automatically included in the subject e g Backup Completed Backup Account name gt Copyright Attix5 All rights reserved 85 4 Inthe Mail settings area type To and From email addresses in the fields provided and supply the SMTP server address and authentication information if necessary Tip Y In the SMTP Server box you can specify the SMTP Server name in Isolation e g mall attix5 com or you can include the port number e g mall attix5 com 80 When no port is specified 25 will be used by default Note CD e You can modify the Email subjects and content by clicking in the Messages Subject and Warnings Errors
103. y 7 00 PM Provides you with options to enable disable backup notifications For more information see Notifications later in this chapter Displays the splash screen Click anywhere in the window to close it Y Removes the A icon from the System Tray Ci Note This will not stop the Attix5 Pro service from running scheduled backups To see the icon in the system tray again simply open the Attix5 Pro Backup Client using the Windows Start button For more information see Opening the Backup Client earlier in this chapter Warning The Backup Service must be running at all times for backups manual or scheduled to take place Ci Note To stop or start the Backup Service open Administrative Tools in the Control Panel and then double click Services In the list of services that appear select Attix5 Pro SE and select Stop or Start on the toolbar The System Tray icon will appear red when the service is not running A LA gt Copyright Attix5 All rights reserved 28 Notifications A ALUIX5 p Notifications of Backup Client activity will appear as pop ups in the System Tray For example O AttixS Pro SE Backup completed The following notifications will appear by default but can also be disabled 1 When a backup completed successfully 2 When a backup failed to complete 3 When a backup was completed but there were warning or errors Motify on Failures Hotty an Warnings OOO he Motify a
104. yed with a green tinted icon L To include an entire folder Right click the folder icon L and then click Include Folder Alternatively you can select the folder in the Backup Selection tree and then click Include Folder on the Selection menu Included folders are displayed with a green icon DM Note All files in the included folder and its subfolders will be included in the next backup Any changes made within this folder or its subfolders will automatically be included as well To deselect a folder right click the folder icon and then click Deselect Folder To exclude a file or subfolder If an entire folder is included but you wish to exclude a particular file or subfolder right click the file or folder icon and then click Exclude or Exclude Folder Excluded items are displayed with red icons or 4 Included folders that have some files or subfolders excluded are green with a red tint L Tip Y e You can create different backup selections for different backup sets For more information see Multiple backup sets in Chapter 9 Options and settings e You can use filters to automate file selection based on file types e Once you have selected all files to be included and excluded it may be useful to check the size of your backup selection before initiating your first backup For more information see Using filters later in this chapter Ci Note Some files and directories are forcefully excluded from the backup selection On
105. yright Attix5 All rights reserved 41 7 Restores On the Restore tab you can browse a tree structure representation of all successful backups and their files and folders How to restore The following sections describe how to select data to restore start the restore process and search for specific backed up files Selecting data to restore On the Restore tab the Restore tree gives you access to backed up files via two main nodes Last Backup and Previous Backups i pre Bos The Last Backup node contains the file folder structure of the last EE sia bl successful backup and displays the date and time it occurred in parentheses 1 47 Users Note Restores done from the Last Backup node are typically s a O faster than those done from the Previous Backups node as ja a the Backup Client may be able to retrieve the data from the i 1 08 Oct 2012 14 57 39 04 Oct 2012 19 00 07 02 Oct 2012 19 00 07 J 01 Oct 2012 19 00 02 cache instead the Storage Platform 30 Sep 2012 19 00 05 When you expand the Previous Backups node the Backup Client T 29 Sep 2012 19 00 02 retrieves the list of previous backups from the Storage Platform and ER eet displays them in the tree To select and restore data from the last backup 1 2 3 Click the Restore tab Expand the Last Backup node to view the files folders Include a single file by clicking th

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