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1. 30 Give it some more time and it will eventually settle down In the meantime consider accessing email from your account using the WebMail based reader If your domain has not propagated as of yet you can access your email account via WebMail with your IP number Example http 12 23 36 78 2082 neomail neomail pl This will allow you to access your default mailbox on your account Replace the IP number with the one we sent you and do not remove the 2032 port number in the URL Microsoft FrontPage will not accept a Username and Password or displays the error message FrontPage Extensions Are Not Installed While you should be able to access FrontPage with your associated IP number until your domain is resolving to our servers this is not always the case FrontPage can behave in a number of different ways depending on which direction the wind is blowing In some cases it will allow you to initiate an upload session but upon asking for your Username and Password will not recognize them If this happens the best thing to do is wait until your domain name is answering to our servers One thing we know for sure is FrontPage will work without much of a problem if you re using the full www mydomain com URL to manage your site with Feel free to try it with your IP but we cannot guarantee it will work It s been over a week Everybody else can access my new site except me Was your domain originally hosted by your ISP If so
2. Select Auto Responders Select Add Auto Responder Enter the Email Address to send the auto response Enter a From name for example my company Enter a Subject for example thank you N OD OF BR W N Be Enter your message in the Body area Select Create and that s it Your auto responder is now online To test it email its address and see if you receive the auto response If you ve configured it to an existing pop mail account you should receive 2 43 responses The first which is your inquiry that you just sent to yourself and the second which will be the automated response Remember If you want to receive the Incoming Inquiries in addition to sending the automated response then add an email address which is already configured as a pop email account If you do not wish to receive the original incoming inquiry then simply enter a name which Is Not configured as one of your existing pop mail accounts If at anytime you want to update edit or delete an auto response simply go back into Auto responders and you ll see the current responders configured as well as options beside each of them to change or delete Blocking Unwanted Email Messages From time to time you may experience either a junk mailer or some other menacing individual whom keeps sending you annoying email messages C Panel has a built in feature which allows you to block these email messages in a mult
3. SSL Secured Socket Layer What is SSL SSL Secured Socket Layer is used for sending and receiving sensitive information such as Credit Card information across the World Wide Web It ensures encrypted secure communications between the client and receiving server The SSL protocol supports the use of a variety of different cryptographic algorithms or ciphers and most of which provide 40 56 or 128 bit encryption security Key exchange algorithms like KEA and RSA key exchange govern the way in which the server and client determine the symmetric keys they will both use during an SSL session The most commonly used SSL cipher suites use RSA key exchange which many of you have probably seen displayed on numerous websites and next to a provider called Thawte who issues the SSL Server Certificates A certificate is used to officially identify you as a legitimate SSL enabled website and displays your name as the certified holder when visitors check it When to use SSL SSL is not generally nor should it be used for all pages on a website SSL is most commonly used for the sending and receiving of sensitive information such as credit cards membership ID s or customer billing information access SSL need only be used on the particular page where the secure activity is taking place ALWAYS use SSL when asking for credit card information If visitors do not observe the https appearing on the form URL and the SSL Symbol does
4. ePerfect net MAKING THE WEB WORK FOR PEOPLE USER MANUAL Table Of Contents e Username and Password e Accessing your account via its URL or associated IP number e Accessing Venturel and Venture 2 IP less accounts e Accessing your account via FTP e Accessing C panel Where to upload your fileS ssssssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn l e The Home Directory e The public_html and the www directory Where web accessible files are placed Configuring your FTP clientS sssssssnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 5 e Configuring Cute FTP e Configuring WSFTP Understanding the web site file SySt M ccsssssssseseseeeeees 15 e index html and why you should use it e Understanding case sensitivity e Uploading your files in the correct mode ASCII or Binary e The difference between ASCII and BINARY e Setting your FTP client to automatically detect ASCII and Binary file transfers e File Types and how they control the behavior of your files e FTP and FrontPage What you should know CGI Based ProgramMsS ssss2 2 20 e Where to place your CGI scripts e The path to Perl e The path to Sendmail Setting directories within your cgi scripts Understanding File Permissions Setting File Permissions Warnings and Security Issues SSI and shtml The ins and outs of DNS amp how it effects your domain 25 Understanding DNS and Name servers What is DNS
5. default Any Available Any 4 yalab Set WET and 56 9 In the properties dialog box select Servers then select the My Server Requires Authentication option as shown below MY NEW ACCOUNT Properties RES General SEmvers Connection Security Advanced Server Information My incoming mail server is a Fo F3 TEET Incoming mail POP3 mailyourdomaincom Outgoing mail SMTP mail yourdomain com Incoming Wal Sewer Account name gertrude yourdomain com Password eer O O O W Remember password T Log on using Secure Password Authentication Outgoing Mail Server V My server requires authentication Settings cancel we That s pretty well it Close your account settings and test out your new address by sending a message to it If you re able to send a message and receive that same message in your new account then congratulations you ve successfully setup your first email account on our servers You can configure as many email accounts as your like in Outlook Express using the Same above process Potential problems with sending mall Due the the mass amount of abuse from a few problem souls an increasing number of ISP s are disabling ability to send mail through someone else s SMTP server If you receive an error message when attempting to use our 57 Outgoing SMTP server it probably means your ISP has denied access to what is otherwise known as third party rela
6. of these were sent to you in your welcoming email Let s try an example Your username is frank Your IP is 157 238 46 11 To reach your account via the web you would call this site as http 157 238 46 11 frank Don t forget the before your name Also remember that the IP we re using in this case is an example Check your welcoming email for the IP number and Username which was assigned to your account Once again when your new DNS settings have propagated across the worlds DNS servers you ll be able to access your domain by calling it the standard way which is http www yourdomain com Accessing your account via FTP These accounts are accessed in the generally the same way as a dedicated IP account would be Again if your domain name is not officially pointing to our servers yet use the IP and Username which was sent to you in your welcoming email If you have additional questions regarding the ins and outs of FTP please see our FTP support section which covers it in broad detail Accessing C panel To access your C Panel account manager you can login into it with http www mydomain com cpanel For name based accounts or http 216 74 122 26 frank cpanel For IP less accounts but change the IP number to the one we sent you Again if your domain name is not pointing to our servers yet calling it with your IP will enable access to your account Where to upload your files The Home Directory Your
7. the most common permissions setting is 755 755 allows the owner Read and Write access while allowing the Group and Public Read and Execute permissions So what are we actually saying In short when users access your cgi script the server has been instructed to grant them permissions to Read and Execute it 22 Sound scary It s not actually Remember that a script is a program that must be processed by the server As long as the script is written properly you can safely allow users to execute it and thus providing the desired results For example if they wanted to post a message to your wwwboard discussion forum then they would need these permissions to execute wwwboard pl which would write their new message to an html file which is displayed on the main forum The new message would reside in a directory on your site so other users could view it Most cgi perl and other scripts you ll be installing come complete with instructions telling you which permissions you ll need to set them to WARNING Setting permissions on files is a relatively simple task however MAKE SURE you fully understand what it is you re allowing the public to do with your files For example some less experienced users often make the fatal mistake of simply setting ALL of their files to 777 While 777 will automatically allow executing privileges it also allows full READ WRITE and EXECUTION ability to the entire world This is how web sites
8. 1 Open Cute FTP 2 Select File 3 Select Site Manager 4 Select New Options you ll see Label for site Enter a name for this account For example My Root Account FTP Host Address www mydomain com FTP Site Username Your main system login name FTP Site Password Your main system password e FTP Site Connection Port 21 Login Type Normal Notes About Cute FTP There are a few advanced features you may want to be aware of These features may need to be enabled if you re having problems accessing your site via an FTP client The following will explain Trouble accessing your site via FTP This can sometimes occur if your accessing the Internet from behind a firewall personal router or using an Internet connection sharing system such as NAT Network Address Translation This is often a class case scenario in a home or small office where several computers are being shared by one Internet connection Symptoms include difficulty logging in via FTP and or maintaining a reliable upload or download session Use Passive Mode instead From your FTP main interface select 1 Edit from the main dropdown menus 2 Settings A dialog box called Settings now appears Select 3 Connections 4 Firewall This opens the Connection Firewall dialog box 5 Check the box that says PASV mode 6 Click OK Don t touch any of the other settings n Advanced Connection Firewall H Auto Renaming You can
9. CGI scripts this mistake has to be the most common cause of that annoying error known as the Server 500 Error Malformed Headers or something to that lovely extent While this can be the result of many various programming errors the most popular amongst new users are uploading their scripts in the WRONG format Your cgi scripts MUST always be uploaded in ASCII mode Alternatively if you upload an image or exe file it must be done in BINARY mode The difference between ASCII and BINARY In short html or text based files are supposed to be transferred in ASCII mode Uploading them in Binary mode will append M s to the end of every line In most cases this is OK with html files because your browser will ignore them BUT with other text files such as cgi scripts uploading them in binary will damage them thus causing a server 500 error This is because binary mode has added M s to the end of every line which are not supposed to be in the program This of course is what causes the additional message of Malformed Headers which often displays at the bottom of the Server 500 message when a CGI script has crashed Once again BINARY mode is used for transferring executable programs compressed files and all image picture files If you try to upload an image in ASCII mode you observer a strange mess appearing on the page where the image is suppose to appear ASCII mode in this case has corrupted the binary coding in the jp
10. Edit drop down menu and select Preferences H Netscape ete et EET E ee Sele Ise ngage IEE Find Ager Etrit Freferences 3 From the Left Menu select Mail and Newsgroups then click the symbol which displays a list of options Select Identity Enter the email address of the account you re setting up and your name as demonstrated in the following example 59 Preferences ke Colors l Navigator Languages z Applications i Smart Browsing Mail amp Newsgroups Mail Servers Addressing Messages H Window Settings Copies and Folde Formatting Rletum Receipts i Disk Space E Roaming Access i Composer 4 From the Left Menu select the Mail Servers tab and enter your appropriate information as illustrated in the following example Make sure to use the full Email Address of the account you re setting up as the username When finished click ok 60 Hail Server Properties zl Inalyourdomaincom POPS Server elmeryourdomain com 5 Configure your Outgoing Mail Server settings that correspond to your domain name and as demonstrated in the following example Click OK when finished 61 Preferences ET Category Specify servers for mail Incoming Mail Servers i Colors l Navigator Languages Applications e Smart Browsing Mail amp Newsgroups mail yourdomain com Edit Delete To set se
11. Html stands for hypertext Markup Language Essentially it tells the server as well as the clients browser to process and display the html coding in a way which is meaningful to the end user through a browser The htm file Many of you have probably noticed this newer extension appearing in place of the traditional Atml one In short htm is most often created and or generated from the Microsoft FrontPage web editor The two are essentially the same and provide the Same basic purpose Unless you re using FrontPage you will probably use the html extension at the end of your web pages 17 The gif and jpg file Most commonly used because of its good compression in web page images Generally gif files are the fastest loading as they remove a lot of information which is not required to maintain image integrity but to a point however jpg will allow more flexibility in compression and quality settings however can also result in larger files The CGI and the pl file cgi and pl are most often used for perl scripts Perl scripts are small text based programs which are executed on the server end and will perform a host of interactive functions for a web site In short when a pl or cgi file is called it tells the server to process it using the Perl Interpreter The Perl Interpreter understands the programming within the script and will perform the set of sub routines which will yield your desired effect This des
12. here but here s the short version Every time you access a site from your ISP they cache the URL as well as its associated IP number If their network is properly setup these DNS cache records should Expire at least every 24 hours If they did not which is often the case you ll experience this You enter your http www mydomain com URL and it keeps taking you back to your old server account In a large number of cases it s the result of an ISP who Did Not configure their servers to Expire the DNS cache records at the appropriate intervals Unfortunately this adds additional confusion to their clients and especially the ones whom are trying to point their domain name to a new server Yes it will make you want to scream sometimes however if you understand whom is actually at fault then you ll Know who to scream at 28 The DNS propagation process is not limited to ISP s HA Just when you thought you had it all figured out Unfortunately there s more folks The Internet itself must update clear its DNS cache as well When we say the Internet we mean the numerous intermediate points of access you re routed through before reaching your final destination For the most part these intermediate points of access consist of Internet Routers and Internet Caching Engines These too maintain their own DNS cache which assists them in routing traffic resolving URL s to the correct destination IP s Don t worry though as
13. i Refresh the screen View user preferences J l Open address book Notes Eal View or add new folders v Empty your trash folder 49 To delete or move a message select the small box beside it Select where you which to place it using the drop down menu top right of screen then click Move Open address book allows you to add and edit email address s You can also export your Outlook or Netscape Address Book which equips your account with all the email address s you currently use 50 Configuring Outlook Express For Your Account 7E Outlook Express 1 Open Outlook Express 2 Move to the Tools drop down menu and select Accounts a Outlook Express d ia WWE Outlook Espress Ae Local Folders Be Inbox SOG SHOE oOo ness Gait etre hon Wn Te EB Drafts 2 g os 2 Accounts c Advertising y Atrium Substtoe wal B Awaiting Reply 3 Consulting Dea aes Accounts 3 Select Add Mail from the Right menu option 51 Internet Accounts E All Mal News Directory Service m Account Connection Remove Director Ser 9 90 0 0 1 i Any Available G Admin Root Any Available Properties a Atrium Discussion i Any Available Sap aN ae CA6000 i Any Available GA Hollingworth i Any Available Import a Home ISP Account mail Any Available C4 Information mail Any Available Export ae Fair Default mail default Any
14. information about your service or product by having a visitor email something like moreinfo yourdomain com In most other cases they are used to send a courtesy reply to anyone whom sends a query to your companies main email address When visitors email this address they recieve a response such as Thanks for contacting our company Someone will be returning a response to your question soon If you require immediate assistance please call 555 222 1212 Thanks and so forth 42 There are two types of Auto Responders The silent Auto Responder In this case you configure the responder to send the desired information when it s emailed however you do not receive copies of the inquiries that people originally sent This method is typically used if you have a product and want people to email an address for additional information on it You simply tell them to email moreinfo yourdomain com and they receive additional information on it Again you will not receive receipts of the visitors emailing the auto responder If you want to do this please read the next paragraph The Auto Responder that sends you the original inquiry In this case the auto responder is setup to work with a currently configured pop email account Now the sender receives your automated response and you receive their original inquiry How to setup an Auto Responder Rae Ala Pd Add AtoRinsponder Emil eae Orch login to C panel
15. listing of all DNS records and there are currently 13 of them in the world These name servers are where all the master DNS records are kept The DNS server of your ISP will typically query the Root Name Servers once every 24 hours This is how they update all of their DNS tables which in turn resolve www requests to the IP number of the server they reside on Changing your Name Server settings so your domain points to your ePerfect account Your Name Server Settings must be updated to point to your account on ePerfect You originally purchased your domain name from a register and this register is where your current DNS settings reside That is unless you transferred your domain name to an alternate register in which case you would control your DNS settings from there The Register your domain resides on communicates your current DNS settings with the International Root name servers which is turn share this information with ISP s routers and cache engines around the world In essence it s like a worldwide directory that other computers can refer to when they want to match a domain name with its associate IP number This IP number is how the particular server your website resides on is located Accessing your domain manager Simply go to your domain registers web site and look around for links which point to something like domain manager manage domain or something of 26 that administrative nature In your w
16. logging into it through the WebMail interface Simply select the WebMail icon at the bottom of C panel and log 39 in to it using your Main Account Username and Password This will allow to to check your default email box as well as other mailboxes without having to configure them in your mail reader In fact using any pop accounts Username and Password will log you into that particular account through the WebMail interface The downside of enabling Catch All Problems can sometimes arise when Spammers or junk mailers use this feature as a means to pump their trash into your mailbox As long as the catch all is enabled then all they must do is send to whatever yourdomain com and it will reach you On the other hand if you re using specific pop email accounts you could opt to disable the catch all which would mean that only visitors or associates who you ve given a specific address to can send mail to a particular email account on your domain In this case everything else that you have not configured as a pop mail account is bounced back to the sender In our opinion we suggest leaving your catch all enabled for the time being If Spammers begin sending random junk messages using anything yourdomain com then you can disable your catch all feature Disabling your Catch All Feature Instead of entering a syntax legal name use illegal syntax which will effectively disable your email catch all F
17. main cgi bin from becoming cluttered and somewhat disorganized especially if you utilize a lot of cgi programming Independent email for the new sub domain In final development Yes you ll observe duplicates of all configured pop email accounts appearing beside the sub domain and or all sub domains you ve created Now I know you ll be tempted to use what appears to be a perfectly good email address s BUT please Don t This is a feature that is in final development While it may look somewhat confusing at first glance it s really not In the near future you ll be able to configure these email accounts for use with your sub domains For example if you configured Support yourdomain com then you ll be able to use the address tom support yourdomain com For the time being please configure email address s that correspond to your Standard top level domain and just ignore the sub domain duplicates ALSO Any duplicate sub domain email address s you see appearing in your pop mail setup configuration DO NOT count towards your allocated number of pop mail boxes we ve provided 35 Configuring Domain Email Systems Adding a Pop Email account a k s F Add Remove accounts The difference between private pop mail accounts and simply using the Catch All method There are two kinds of email address s you can use starting with the catch all method With the catch all method you don t have to worry about sett
18. not illuminate in their browser they won t be doing a whole lot of business with you No one wants his or her credit card information intercepted and stolen as the result of a site not using SSL encryption 69 SSL Usage Calling a page via SSL All of our web hosting packages are SSL enabled Use of our default SSL system is included in your account package Each server has an individual secure certificate installed An example to call a page using SSL simply enter https secure3 vosn net username and a prompt may appear which States Security Alert Security Alert display is set within your own individual browser so may not always display It also provides information on whether the certificate is valid or not as well as ability to view the certificates ownership information Secure Certificate Name by Virtual Server replace username with your account username https secure3 vosn net username All logos and trademarks in this document are property of their respective owner All the rext copyright 2001 by vosn net 70
19. root web directory In general it s always a good idea to use index html as your main page in all sub directories of your account Forgetting to place an index html in your root web or any subdirectory of your web for that matter will effectively leave all of its contents viewable to the world Understanding case sensitivity Another small detail which can throw many newer users into a tailspin Unlike your local PC the Unix file system is very particular about uppercase and lowercase file names Therefore if you were to install a script let s say the wwwboard discussion forum for example the name of this script would be wwwboard pl If you name a file picture file called me jpg then this is what you must call it as Naming it me JPG for example observe the uppercase tells a Unix web server to treat it as a totally different file name 15 Unix file servers are exceptionally fussy on this issue so make sure you pay close attention to case when uploading files or installing and configuring cgi based scripts The same rule applies for all files including your html pages Again the server treats hAtml and HTML as two entirely different files Want to keep in simple Try to stick with lowercase letters in all file names and extensions Uploading your files in the correct mode ASCII or Binary Uploading in the wrong format for images or binaries will result in a strange mess appearing in place of the file For
20. you want to recieve original inquiries Enter a none configured email address if you do not 4 Enter the email address you want it to relay a copy of the message to 5 Select Add Forward All messages will now be forwarded to the forwarding address and with a copy sent to you 47 Need to Forward to more than one person Simply repeat the above process using the same address you ve setup as the forward and enter the additional recipients you would like to send a copy of the message to All email forwards will be listed in your Email Forwarder administrator You can delete forwards when you no longer require them Testing your forward If you want to test your new mail forward it s recommended that the email account you re testing from is not one of the accounts you re using in conjunction with the forwarder you ve just setup For example if you ve configured harry yourdomain com to forward copies to bob doodles com and mary yourdomain com then send a test message from an email address other than one of the addresses you ve just setup otherwise it can somewhat confusing in figuring out which message was coming from the actual forward and which was the original sent from you Accessing your mail through the web based interface a pi oft Peer elisa perth Home Aiii Pr Eo n n C Panel extends the versatility of its email system by allowing you to access any one of your email accounts through its o
21. your mail reader and leave it at that This way you ll receive everything sent to your domain There are indeed pro s and con s to this method which will be discussed in this tutorial Setting your default catch all email account Changi Defiiit Address EEE O G iak Note By default or until you change it the default email address will be the same as your login name 1 Login to C Panel 2 Select Default Address 3 Select Set Default Email Address 4 Enter a desired default email address Just enter a name the yourdomain part is added automatically Select Change and you ll see a confirmation box which displays your new default email address That s it done Remember In order to receive mail which finds its way into your Default Mailbox you must configure the default address in your mail reader If you don t then all mail which bounces to this address will sit on the server unread This is easy to do in Outlook Express as it allows you to configure and monitor multiple email accounts Email readers such as Netscape on the other hand are limited to one email account Actually you could re configure your mail reader to check your default email box every few days but who wants to be bothered with that trouble We suggest using an email reader which allows you to configure multiple email accounts The Webmail Alternative You can also check your default email account or another other mail account by
22. Available Ga Root mail Any Available Set Wer 4 In the account name box enter a name for your mail account and click Next internet Connection Wizard Tour Hame Wher vou send e mail your name will appear im the From field of the outgoing message Type your name as you would like it to appear Display name Your Name For example John Smith 4 Back Nest gt Cancel 52 4 In the Email Box enter the email address for this account and click Next Internet E mail Address 53 5 Set Mail Server Names Internet Connection Wizard E mail Server Names Pos X mail yourdomain com mail yourdomain com __ lt Back __ Cancel 54 6 Enter the Login and Password for this email account Use the full email address as the login name of the account you re configuring as illustrated in the following example Internet Connection Wizard Internet Mail Logon 55 7 Click Finish and you ll see a message like this Internet Connection Wizard Congratulations 2 n SE 8 Do not exit your account settings yet Highlight your New Account select Properties as illustrated in the following example mail Any Available rail Any Available Gj Atrium Discussion mall Any Available C4 casgi mail Any Available C4 Hollingworth ma il Any Available C4 Home ISP Account mail Any Available C4 Information mail Any Available mail Any Available mail
23. Internet routers are usually faster at clearing their DNS cache than ISP s are What to expect during this 2 to 4 day propagation period In most cases the propagation process will take at least 48 hours to complete The first thing that happens is the World Root Name Servers will check all of the various Domain Registers for updates Ok so now the Root Name Servers have done their job The rest of it is up to the many ISP providers who should be updating their DNS records at least every 24 hours but a number of them will not Side effects that can be expected during the propagation time frame It s perfectly normal for strange things to happen within the 48 hour propagation period but sometimes longer While we could provide a full list of all the anomalies that can occur during the DNS propagation period we ll stick to some of the most common scenarios that most people experience HELP My friends can reach my new site but I m still being directed to the OLD ONE This is a class case of your friends ISP who did update their DNS records but yours unfortunately did not As a result your ISP is still pointing your domain name to the old DNS record which is your old hosting account Wait 29 a couple of more days and if it appears that everyone but you can access your new account then contact your ISP and tell them to expire their old DNS cache records WOW http www mydomain com was taking me to my new ePerfe
24. Where are all of the DNS records kept Changing your Name Server settings so your domain points to your ePerfect account Accessing your domain manager The 3 to 4 day propagation period Understanding what happens during this time frame Where do the Root Name Servers receive their information from DNS Cache and your ISP The DNS propagation process is not limited to ISP s What to expect during this 2 to 4 day propagation period Side effects that can be expected during the propagation time frame Checking your DNS update status outside of your ISP Working on your account during the DNS propagation period Setting up your own Name Server for advanced webmasters Setting up and managing SUD DOMAINS cssssseseeeceenennnnnees 34 What s a sub domain and how do they work Setting up and managing a sub domain Independent cgi bin Sub Domains and email Setting UP Domain Email sscccccccccnnneeeeeccscccnnneeeesnesnnnnnnenes 36 e Pop Email Accounts e Setting up and configuring e Default Email Address Setting up your catch all and Avoiding Spam e Email Auto Responders Configuring e Filtering incoming email Setting up Filters for abuse e Email Forwarding Setting up and configuring e Using C Panel WebMail to Access your Email accounts using the web based mail reader Configuring Mail Readers OUTIOOK EXPOSE scdicsausencsstcaendisuseenticteiessiscieneanieenseen 51 Netscape Mali cs paverecteussceasneserenai
25. art expected word or lt in gt gt 5 Bad email syntax No action is required on your part Delivery attempts will continue for some time and this warning may be repeated at intervals if the message remains undelivered Eventually the mail delivery software will give up and when that happens the message will be returned to you 4 So what actually happened here When the Catch All email address gt gt gt yourdomain com attempted to process an incoming message from anything yourdomain com and then forward the junk message in this case to the catch all Default email address it freaked out and said forget it The default email address was set to gt gt gt in this case which is clearly an email address using illegal characters so the sending process was aborted Therefore the mail system bounced back the above error message to the sender There are numerous tricks and special recipes you can manually write into the Unix email system for doing essentially the same thing however through C Panel this would certainly seem the easiest way of accomplishing the task Configuring Email Auto Responder s P Auta Responders What is an Email Auto Responder Email auto responders will automatically send a customized auto response that you compose to any visitor whom emails the address configured with one More specifically automated responses are sometimes used to send additional
26. ature under development and will soon enable the ability to configure email accounts for your sub domains For example if you configured Support yourdomain com then you ll be able to use the address tom support yourdomain com For the time being please configure email address s that correspond to your regular domain and just ignore the sub domain duplicates ALSO Any duplicate sub domain email address s you see appearing in your pop mail setup configuration DO NOT count towards your allocated number of pop mail boxes we ve provided In short just ignore them for now Setting Your Default Email Address E Default Address It appears pretty simple but read through this documentation as this controls much more that you d expect As mentioned in the previous chapter your default email address is the one which can be used as a catch all or in other words to catch all mail which is addressed to anything yourdomain com Using a catch all can be a blessing and sometimes a curse The catch all is excellent if you have a high frequency of people whom mistype your email address as these addresses even though mistyped will simply be bounced to your catch all or default email account That is providing they at least managed to spell your domain name properly 38 If you re not planning on using multiple private email boxes then you can keep life very simple just configure the default email address in
27. ce or product lines which appear as separate web entities Example You re a GM dealer with a site such as GM com You sell everything from Pontiac s to Cadillac s To better organize your online presence you could create sub domains for your various automotive lines These would appear as http pontiac gm com or http cadillac gm com Also note that in most cases the domain need not be called with the http or www protocol pontiac gm com can be called exactly how it appears here Setting up a sub domain Thanks to C Panel this task has been made easier than ever and can be achieved as follows 1 Login to C Panel 2 Select Sub Domains 3 Enter the name of your new sub domain 4 Hit Add That s it Your new sub domain is now ready for use To find it login to your 34 main web directory through C Panel by selecting files or simply use your favorite FTP client You ll see it residing as another directory Upload your files to this directory just as you would with any other For example if you created pontiac then a directory called pontiac is what you ll be looking for Independent cgi bin All new sub domains are created with their own independent cgi bin This means your new sub domain operates independently of everything else and is almost like having a whole new domain Feel free to configure all cgi scripts which are pertinent to the functioning of this sub domain A nice feature as it Saves your
28. contigue your firewall and proxy sethings here P mad are rick Sire Browser Integration about what those are then consult yaar system adminietratar Connection ASCIBinary n War TF specific H Directory Navigation Display ke Colors SUT a Helper Applications Prompts Ciel SP ok Ignore all other settings you see here except for the PASV_mode setting Give it a try and see how it works If you re still having problems you should contact your ISP to see if they can make the necessary changes required for you to access your site via FTP There are a vast number of network configurations ISP s sometimes use and some of which that can cause problems for users wanting to access the web beyond that of a browser How to view all files in your account For Advanced Users Advanced users may want ability to view all hidden files in their directories While most of these are critical system files there are a few which can be manually edited by Advanced Users This is done by inserting an entry into the File Masking feature in the client Unmasking Hidden Files 1 Open Cute FTP 2 Go to the site manager 3 Select your account 4 Select Edit Site Properties xl General Advanced Gray check boxes mean that the defaults in Settings are used Host Type Auto Detect T Use PASY mode Default Remote Directory T Use firewall settings Default Local Directory Site Comments Cancel Help A dia
29. ct account just a minute ago but when I try it now I m being taken back to my old hosting account what s up with this In all likelihood your ISP may be in the process of clearing their DNS cache and or updating their local DNS server records During this small interval it s normal to fluctuate between the new and old web site as the old DNS records may not have completely expired from their cache yet Give it another several hours and it should be fine HEY My new site comes up for me but my friends are being directed to my old one Break out the coffee and donuts and consider yourself lucky Your ISP is on the ball and updates DNS records clears DNS cache in short regular intervals Your friends may be using an ISP which is not as fast and or efficient at doing so The only remedy for this is time Eventually the other ISP s DNS cache will expire and be replaced with the updated DNS records What s going on with my email When I try to access it I receive a host does not exist or a cannot authenticate error message This can happen for a number of reasons but in most cases it s because your new DNS records have not fully completed the propagation process yet Consequently you may be trying to access your old email account on your old server which you may have already cancelled or it s in a state of DNS flux which means it points to the new server one moment and the next points back to the old server
30. d and will also help you with customizing a recipe that works best for your domain Play around with the settings and try to block words or phrases based on the From Name Subject or Message Body Text Now send an email to your account and see if the terms and criteria you selected are providing the filtering you want 45 It may take a little time to master but it s fun and a great way to broaden your abilities on web site administration FINAL NOTE If you re totally new to email blocking and wish to explore its full potential we highly suggest you test it before launching your site This way you don t have to worry about accidentally disrupting email for your entire domain Hint Unless you re 100 sure of what a setting will do always delete it when you re finished or until you have time to run a series of tests on it You want to ensure it s blocking what it s supposed to and not legitimate email messages A big junk mail problem If you re experiencing a high volume of junk mail then there s a good possibility Spammers are taking advantage of your catch all option To disable this please see our tutorial on Default Email Address Email Forwarding p Fonwarders Email forwarding is a feature which forwards an email that originated from your domain to another email address The forwarding address can be another email address within your domain or to an external email address for example
31. d so forth FrontPage is especially useful if you re planning on building managing many webs as it allows you to create all of them in separate accounts both on your local computer as well as the server It has a number of built in features and templates such as web themes guest books and ability to allow other users to author and administrate your web with their FrontPage clients by assigning them private user accounts You can also password protect directories using the FrontPage administrative features Seamlessly integrating FrontPage with your web site If you want FrontPage to seamlessly integrate with your web site then you must request the FrontPage Extensions to be installed You were given the option to do this when signing up for your account package however you may have them installed at a later time by sending a request to support Setting up FrontPage to work on our servers 1 Open your FrontPage Explorer 2 Open the web you would like to upload 64 k FrontPage Explorer Ele Open FrontPage web T a 5 Ese LL se WG HS TOT age Yr iy eee Ere tet anga Lidice bela aamen Ont ee Wiel Et EG m La pmp bhul a es m L e alata Pe a ele i p o E M este Ragde Seph Br oe eee ft TTL Tee ene Nt arr daviga ba 5 roan PET T the f Ley ae bas 3 Select the Web you would like to publish nightclub design disk 4 Once the web is open select Publish To Web 65 F
32. e any folders which end in _vtf This will kill your FrontPage web and we ll have to reinstall the extensions for you 19 Using CGI programming Where to place your CGI scripts Although there is nothing dangerous about placing cgi scripts in random directories throughout your site it s best if you keep them in their own little home known as the cgi bin This minimizes security risks and allows you to maintain your cgi programs from one directory The path to Perl One of the first things you must do when configuring a Script is set the correct path to the Perl interpreter which is the engine responsible for processing the script The path to Perl on our servers is usr bin perl The path to Sendmail Some programs such as the ones which send email will need to Know where the Sendmail program resides on the server The script will typically have a setting like this mailprog usr sbin sendmail and will want you to set it appropriately Sendmail on our servers can be found here usr sbin sendmail or usr lib sendmail Setting directories within your cgi scripts When you configure a cgi script for any server it may ask you to set variables such as the base relative and CGI directory url settings Here s an example using Matt Wright s wwwboard pl script Obviously each script may vary but this should provide you with some basic idea basedir home yourlogin public_html wwwboard baseurl http ww
33. eg or gif image If this happens just re upload it in the Binary format 16 Setting your FTP client to automatically detect ASCII and Binary file transfers Most FTP programs have AUTO mode which will tell the FTP client to automatically detect the file type you re transferring and will select the appropriate mode By default most FTP programs will attempt to transfer everything in binary mode but when Automatic is selected the FTP client will check a list of known ASCII extensions for example pl cgi txt If it detects one of these extensions it automatically switches to ASCII mode By Default most of the well known files to be uploaded in ASCII are already entered however you can manually add additional extensions that you would like to transfer in ASCII mode by selecting the feature called Extensions Here you can any additional extensions that will cause the FTP client to toggle to ASCII mode automatically upon detecting an extension entered in its list Remember you must set your transfer mode to Automatic for this to work File types and what they represent Various file types can effect both the behavior of your files as well as how the server treats them While there are numerous file extensions which represent a host of various file types we ll stick to the basic ones in this quick overview The html file This is one is the most commonly used and the most one of you are already familiar with
34. elcoming email you were sent DNS settings which look similar to this example nsi eperfect net 130 94 171 141 ns2 eperfect net 130 94 171 142 Most of the newer registers have turned this into a 5 minute process You simply login to the register select manage domain and you ll be presented with an option to update your new DNS numbers Contrary to popular belief Network Solutions now also provides an online interface to change these settings so this process with them is no longer as complicated as it use to be however it s still not as simple as the newer registrar based systems If your particular registrar does not provide a domain manager of some type then you ll need to send them a message requesting a change of DNS This is an unlikely scenario aS most every register now allows you to manage your own domain settings from a web based interface Once you ve accessed the management interface of your domain name look for a setting which says change or manage DNS settings In most cases you can simply cut and paste the DNS settings we ve sent you directly into the spaces which correspond to your DNS management settings Remember the DNS settings we re displaying here are an example The 3 to 4 day propagation period Understanding what happens during this time frame In short patience is a virtue Remember what we talked about earlier in this chapter regarding the shear size and scope of the worlds DNS s
35. get hacked While most visitors have good intentions all it takes is one person whom snoops about your files seeking an Open Back Door This could result is them gaining full access to your directories which means they can do anything from deleting your entire site to defacing it with obscenities New to cgi Here is a page with questions and answers to numerous questions evolving around the inns and outs of using cgi within your scripts http www w3 org Security Fag www security fag html 23 Using Server Side Includes SSI SSI works in conjunction with a web page usually with the shtml extension The shtml extension tells the server to do something different with the web page When you append the html or htm extension this tells the server to read the page only The shtml extension tells the server to Execute the page in addition to just reading it So why would you want to execute the page There are various commands you can program into a web page which the server will look for and parse when the file is called as shtml In many cases this mode is used in conjunction with Server Side Include SSI tags to call a CGI script For example you have a visitor counter script and we ll call it count cgi Every time someone visits your website you want the script to be called so that it logs the visitor into a file To do this you would place an SSI tag into your web page The tag in this case would look something li
36. gs you must do 1 Change the SMTP Outgoing Mail Server settings to the same ones as you re using on your ISP s email account This information should be included with the setup instructions of your Internet account If not contact your ISP for their Outgoing SMTP Mail Settings 2 Once you ve added your ISP s SMTP settings remove the information in the Outgoing Mail Server User Name and leave it blank DO NOT CHANGE ANYTHING ELSE You can now receive mail from your domain account while sending mail will be accomplished through your ISP s SMTP servers This will in no way effect the performance or look of your email messages coming from your domain Note PLEASE DO NOT send large volumes of mailings through our SMTP Relay server It s really provided as a courtesy to our users and not something to be used for mass mailing list purposes If you re sending large emails or are running a mailing list PLEASE use your ISP s mail server for this purpose They are better setup for this sort of heavy duty usage and you won t clog our SMTP server which also needs to provide resources to other users 63 Managing your web with FrontPage Based on Microsoft Page 98 What is Microsoft FrontPage Microsoft FrontPage is a WYSIG what you see is what you get editor It allows you to create a fully functioning web site on your local PC and then seamlessly upload it to your account thus avoiding the need for using FTP clients an
37. html files and or the files you want to make accessible to the World Wide Web must be uploaded to your account When you first FTP into your account you ll be taken to your Home directory Don t confuse this with your web directory The home directory is not accessible to the World Wide Web it s a private directory where critical system files reside DO NOT delete files that have been created by the system otherwise your web site may disappear into cyber oblivion The public_html and www directory Where web accessible files are placed These are the two directories where files you want accessed from the web must be placed Open the folder public_html which is your web accessible directory The folder named www is actually a shortcut to public_html both of them take you to your web directory Upload the files you want accessible to your visitors and feel free to make the appropriate sub directories you ll require Configuring FTP Clients Configuring Cute FTP Based on version 4 2 Please note that there are a number of older and current versions of Cute FTP floating around As a result some of the instructions provided here cannot possibly reflect all the versions which have been released in the past 5 years The only small difference you may encounter is where some of the options can be found depending on the client version you re using In any event everything is pretty well much the same Let s get started
38. ing in via FTP and or maintaining a reliable upload or download session If this is the case try Passive Mode Setting Passive Mode 1 Open the WSFTP account manager 2 Highlight your account 11 Ipswitch misc MySites H E Online Services HL US Government EIGpenles Atrium News List 3 Select Properties 4 Select the Advanced tab automatic detect foursstemogn mane I mooo 5 Check the box called Passive Transfers 6 Click OK B Site Properties Select passive mode click OK and try it again How to view all files in your account For Advanced Users Advanced users may want ability to view all hidden files in their directory While most of these are critical system files there are a few which can be manually edited by Advanced Users This is done by inserting an entry into the File Masking feature in the client Unmasking Hidden Files i u BR U N Open the WSFTP account manager Highlight your account Select Properties Select the Startup tab In the Remote File Mask window enter a 13 c windows desktop ee Pe fa OK Cancel Hee The a command will unmask all files in your web account Final Note NEVER REMOVE OR ALTER FILES WHICH HAVE BEEN CREATED BY THE SERVER or C Panel Unless you re an advanced user please leave all files that have been created by the system alone Doing otherwise could cause seriou
39. ing up individual pop mail accounts Simply set your email client to your default email address displayed in C Panel and all email sent to anything yourdomain com will land in this box or whatever you ve set your default address to This is an easy way to catch all email sent to your domain In your Email client feel free to configure multiple outgoing accounts at many different names youdomain com It really doesn t matter as everything yourdomain com_ will land in the default account Therefore you would configure all of your email accounts with the same Username and Password as your Default domain Email Account EXAMPLE Let s say you want to receive mail from support yourdomain com and mark yourdomain com If both of these addresses are the ones you ll be using then the only thing that changes is the address the Username and Password is always the same The pop email account method In this case you configure a private pop email account for one or many users who will be receiving and sending email from your domain Once an email address is configured as a pop mail account it operates privately and 36 independently from your main standard default mail system Any mail sent to a private pop mail account can only be received by logging into that account with the separate username and password you have assigned it Your default catch all account will not intercept any mail being sent to a pop mail account which
40. ired effect could be anything from a simple web page counter to more complex programs such as discussion forums e commerce platforms to online auctions In many cases you can download these ready to go scripts for free and in others you may have to purchase them FrontPage and FTP If you re planning on using Microsoft FrontPage to manage your web site there area couple of issues things you may want to keep in mind There are two worlds The General Unix hosting world and the Microsoft world While this is not necessarily a bad thing Microsoft had indeed decided to play by its own rules As a result FrontPage does not always conform to the rules of Unix so you should be extremely careful when accessing a FrontPage web via FTP It s easy to damage the FrontPage web as well as it s associated server extensions and if it happens you may loose the ability to administrate it from your FrontPage Explorer To avoid problems like this e Do not alter or delete files that are part of a FrontPage web e Do delete move or alter directories ending in _vtf These are the FrontPage extensions 18 The ultimate solution If possible try to create your FrontPage webs in sub directories of your root For example http www yourdomain com home This way you can safely FTP into your root account to perform other tasks while avoiding the FrontPage webs which are safely out of the way in their own separate homes Remember DO NOT delet
41. is what makes it private Pop 3 accounts are useful if there are a number of people for example employees who would each need a private email account This way everyone at your company can utilize private email The default email address plays a slightly different role in this case If a sender uses the wrong Email name or syntax then that message would bounce to your default catch all account and at which time you could probably figure our who the sender was trying to contact They do however have to at least send it to your correct domain name i e oops youdomain com This would end up in your default mailbox How to configure a pop mail account Hai Account Maintenance Aadma J Legin Mee eere O a o EA aT ee Aei aicen T iio EE 1 Login to C Panel 2 Select Add Remove accounts 3 Select Add Account 4 Enter an email name 5 Select Create Just enter a name the yourdomain part is added automatically That s it done Your private pop 3 email account is now ready for use If you re a little lost on how to manually configure an email account into your mail reader please see the detailed tutorials on how to configure Outlook and Netscape mail readers 37 SPECIAL NOTE If you ve enabled Sub Domains you ll observe a duplicate email account appearing which corresponds to each sub domain you ve added Please ignore these duplicate addresses for the time being This is a new fe
42. itude of different ways You can block them by Sender Subject Message Header Message Body Of course if all you want to do is block one specific email address then you don t have to worry about getting fancy with it just enter the email address to be blocked and that s it done 44 How to use the block email function LenB 1 Login to C Panel 2 Select Block an Email 3 Select Add Filter If all you want to do is block a single email address then simply leave the current default setting as is and enter in the email address to be blocked For example annoying nolife nothingbettertodo com Click Add Filter and that s it done When you click Back or login to this feature next time you ll see the list of email address s and or expressions you ve blocked Beside each one of them will be a Delete option so that you can remove the block from your account at a future time NOTE When you block an email address or some other keyword this filtering will be enabled on All Email Accounts within your domain Advanced Blocking For those of who whom experience frequent problems with junk email messages you ll be please to see this option provides a broad range of blocking options Instead of having us try to explain every last one of them here this is a feature you ll really want to experiment with yourself Doing so will allow you to become familiar with the ways that email can be blocke
43. ke lt exec cgi cgi bin count cgi gt This small tag which is hidden in the html coding of your page is telling the server to 1 Go to the cgi bin 2 Execute count cgi That s it The information has been captured and processed by the count cgi script Of course that s the short version of what happens The long version would no doubt would take us far beyond the scope of this document PLEASE do not use the shtml extension on all of your web pages unless it s absolutely necessary With a busy web site this means that every page must be executed as opposed to just read This as you can appreciate can add considerable memory and CPU load to the system As always read the instructions that came with your script carefully They Should provide specific instructions on how to configure the script as well as the SSI tag 24 The ins and outs of DNS amp how it effects your domain Understanding DNS and Name Servers This is an area which causes a great deal of confusion amongst both webmasters and end user clients Before we go any further let s look at this quick analogy DNS can be considered something similar to that of a phone book When you move from one location to another your last name stays the same but your phone number may change In order to point your name to the new phone number you must contact the telephone service provider which will assign you the new phone number In addition they update all di
44. log box opens called Site Properties 1 Check the Enable Filter box 2 Click the Filter button 3 Check the Enable Remote Filters Server Applied Filer box 4 In the Remote Filter window type this command a 5 Click ok That s it Filter Options Fiter Mask Filter NOT Mask Directory Listing M Apply filters to local directory listing M Apply filters to remote directory listing F Apply filters to folder name s W Enab Enable remote filters Server applied filter Remote filter fa File ransters T Apply filters to uploads Apply filters to downloads Apply filters to site to site transter Case sensitive filtering OF Cancel Apply Help The a command will unmask all files in your web account Final Note NEVER REMOVE OR ALTER FILES WHICH HAVE BEEN CREATED BY THE SERVER or C Panel that have been created by the system alone Doing otherwise could cause serious problems with your account and in some cases take it offline completely When in doubt ASK do not Delete Unless you re an advanced user please leave all files Setting Up WSFTP Wit TP Please note that there are a number of older and current versions of WSFTP floating around As a result some of the instructions provided here cannot possibly reflect all the versions which have been released in the past 5 years The only small difference you may encounter is where some of the opti
45. ons can be found depending on the client version you re using In any event everything is pretty well much the same Setting up WSFTP 1 Open your WSFTP client 2 The dialog box WS_FTP Sites should display If not click the Connect button 3 Select New You should see this dialog box wS_ FTP Sites x Configured Sites Sites Ok C Anti Virus H E Archives and Mirrors Cancel atemp Games Quick Connect Hardware Ipswitch rise MySites Delete Online Services US Government Properties UPPER el E Site 1 Help pO You ll be taken through these options 1 New Site Folder Choose a name for this account New Site Folder your system login name E SS 10 6 Select Finish Done Your can now FTP into your site Notes About WSFTP Main Username and Password The main Username and Password was sent to you in your welcoming email and are also the same ones used to access C Panel If you ve changed your main Username and Password before setting this up then use you must use them instead Trouble accessing your site via FTP This can sometimes occur if your accessing the Internet from behind a firewall personal router or using an Internet connection sharing system such as NAT Network Address Translation This is often a class case scenario in a home or small office where several computers are being shared by one Internet connection Symptoms include difficulty logg
46. or example using characters which are known as illegal to the email system such as gt gt gt will work just fine These are characters which cannot be used in an email address which in effect will render the Catch All feature useless Go to your change default email address and add something like the above as default name 40 What happens now When Spammy or Jimmy junk mailer attempts to use a random email address to Spam you it will be bounced back to them That is unless they happen to get a hold of one of your legitimate pop email account names in which case you d have a different problem on your hands Yes you could either deal with it or change the address Here is what now happens to a sender using anything yourdomain com This is what the sender would receive Please note that a classic but annoying junk mail example is being used here This message was created automatically by mail delivery software Exim A message that you sent has not yet been delivered to one or more of its recipients after more than 24 hours on the queue on yourdomain com The message identifier is 14m7gv 0007gI 00 The date of the message is Mon 04 June 2001 01 23 02 0400 The subject of the message is MAKE MILLIONS FAST The address to which the message has not yet been delivered is anything yourdomain com Delay reason error in alias file etc valiases anything yourdomain com missing or malformed local p
47. p www anonymizer com Both of them allow you to enter a URL and proxy your request through their servers If your site is accessible from these servers then chances are your ISP has yet to expire their old DNS cache records Working on your account during the DNS propagation period You can still work on your new account until your domain name finds it way to our servers using your IP Number which was included in your welcoming email Your IP number is how your new domain will be identified on our servers Using it at this point will provide a means for you to access your account as well as test your new site by using something like http 216 74 122 26 obviously you d replace it with the IP number we sent you One easy way to check and see if your domain is answering to our servers Sys yet is to create a file called test html and place it in your web directory Keep checking the URL http www yourdomain com test html and see if it works When it does you ll Know your domain name is answering to your account on our servers and has been officially transferred 33 Setting Up Sub Domains What is a Sub Domain A sub domain is one which resides under your top level domain name but in many ways behaves as a totally independent domain You ll observe that many of the larger corporations use these as they re somewhat more professional looking and do a better job of creating an independent precedence for servi
48. rectory information data basis to reflect you as pointing to this new phone number What is DNS DNS stands for Domain Name Server The domain name server acts like a large telephone directory in that it s the master database which associates a domain name such as http www mydomain com with the appropriate IP number Consider the IP number something similar to a phone number When someone calls http www ePerfect net your ISP looks at the DNS server and asks how do I contact ePerfect com The DNS server responds it can be found at 130 94 171 243 As the Internet understands it this can be considered the phone number for the server which houses the http www ePerfect com web site Where are all of the DNS records kept This is slightly more complicated but for the purpose of this overview we ll try to keep it as general as possible There are 2 basic places DNS records reside International Root name servers 13 exist throughout the world Your domain register where your current DNS settings reside 25 When you register purchase your domain name on a particular registers name server your DNS settings are kept on their server and in most cases point your domain to the Name Server of your hosting provider This Name Server is where the IP number currently associated with your domain name resides The entire hierarchy is somewhat involved but in short the world Root Name Servers can be considered the master
49. rontPage Explorer ventures C FrontPage Webs v am Publish FrontPage web Cirl E E frontpage htm Page Setup E index htm Print Preview netscapemall Palit a av IG EnA outlookexpres FrontPage will display all current webs on your local PC Select the one you want to upload and you ll see the following dialog box Root Web gt support disk test lt Aoot Web gt disk Ventures disk Please be advised of the following issues before proceeding Uploading a web using a URL or IP number FrontPage will Always display the last remote server a particular web was uploaded to If you have never uploaded the site to a remote server then it will not display the last remote site it was uploaded to If your domain name is not officially answering to your new account on our server as of yet then 66 you can try using your web sites IP number until you re certain that www youdomain com is answering to this account Please Note FrontPage will not always function correctly when attempting to upload a web with an IP number as opposed to a fully qualified domain name URL If this happens please wait until your official domain name is responding to our servers Proceed with Step 5 From the Publish FrontPage dialog box select More Webs and the following option will appear tures delt 2 age Webs yvertros i Title Publish x f By D hhl Cet an ti tab E P
50. rver properties such as checking for new 5 Identity messages automatically select a server and theri Getas Default Mall Servers click Edit H Newsgroup Serve Addressing on Server i i Mess ages Outgoing mall SMTP server mail yourdomain com Window Settings Outgoing mail server user name elmer yourdomain com Copies and Folde Use Secure Socket Layer SSL or TLS for outgoing messages Formatting Return Receipts Never If Possible Always Disk Space Local mail directory a Ic SPrograrn Files Hetscape sers detaultyrriail Choose H H Roaming Access E Composer Fl Offline coe o That s pretty well it Close your account settings and test out your new address by sending a message to it If you re able to send a message and receive that same message in your new account then congratulations you ve successfully setup your first email account on our servers Potential problems with sending mail Due the the mass amount of abuse from a few problem souls an increasing number of ISP s are disabling ability to send mail through someone else s SMTP server If you receive an error message when attempting to use our Outgoing SMTP server it probably means your ISP has denied access to what is otherwise known as third party relaying To solve this problem 62 simply go back to your account properties and select the server settings tab Now there are two thin
51. s problems with your account and in some cases take it offline completely When in doubt ASK do not Delete 14 Understanding the web site file system index html and why you should use it This again is where a number of newer webmasters become stumped They upload all of their files and directories and then want to access them with their browser but forgetting to create their welcoming page as index html so here s what happens They access their site as http www mydomain com or using the associated IP number for example http 216 74 122 26 and what they see is their entire file directory structure Yikes It looks just like exploring the C drive on your computer You don t want visitors seeing that do you When you access your site by calling it as http www mydomain com or the assigned IP for example http 216 74 122 26 the web server looks for the index html file as the default file to be sent to visitors and thus this is why http www mydomain com by itself will automatically display the home or welcoming page It s because the server automatically looks for index html whenever a domain or directory is called without a filename appended to it such as this http www mydomain com file htm If it can t find index html it will simply list your entire web directory to everyone that access s it which is a MAJOR security risk ALWAYS use an index html file in any directory you create including your
52. st important one of all Public permissions determine what your world wide visitors can and cannot do with your files ALWAYS make sure you understand what a particular permission does before assigning it to a file If not you may wakeup to find your website demolished by some clown who was snooping about and gained access to your files 21 Setting File Permissions Change File Attributes ES ge File Attributes x Owner permission W Fead W write Execute Group permissions W Read write T Execute Public permissions W Read TD write T Execute Read All _Read Al Vl ibe ll write all Execute All Execute All Manual 644 fea Note This command i server dependant It map not work with some servers OF Cancel To set file permissions 1 Login with your FTP client 2 Open the directory where the file you wish to set permissions on resides 3 Right click on the file and select CHMOD A box similar to the one above will appear Observe how you can select the individual permissions you want or simply enter the 3 digit number if you know what it is Most instructions included with downloaded scripts will tell indicate this to you By default all files uploaded to the server automatically have permissions set to 644 The setting 644 is relatively safe as it provides Read and Write access to the owner while limiting the rest of the public to Read Only access When setting permissions for cgi scripts
53. they may not have deleted this entry in their DNS files This results in you and or anyone else accessing the net from this particular ISP being directed to your old web site on their servers A number of ISP s forget this small detail which can result in weeks of utter confusion and frustration If this is happening to you contact your ISP and make sure they ve made the necessary changes to their DNS records 31 Checking your DNS update status outside of your ISP In the event you re becoming impatient and or are wondering if the rest of the world outside of your ISP can access your new site you can proxy yourself to another network and test it there In many cases you ll be Surprised to see your site responding perfectly yet when you attempt it directly from your ISP s servers it does not exist There are several services which allow anonymous surfing across the net While this is not the intent here they can be used for trouble shooting domain resolution problems How Because they proxy you through their network which means your URL requests are controlled by their DNS cache records These services update expire their DNS cache far more often than ISP s which makes them well suited for testing your domain name through a network which operates with the latest DNS updates across the web To run this check you can try accessing your site through one of these two services https www safeweb com o _ s top php3 htt
54. to your home ISP email account There are two types of email forwarding Forward silently to another address In this case the email address from your domain setup for forwarding will divert all messages to the forwarding address you ve selected and without sending you a copy of the original message For example you yourdomain com will automatically forward all messages to you mindspring com Pretty straight forward no pun intended 46 Forward to another address but also send you the original inquirey This is the method most commonly used For example you have two other partners who wish to receive all incoming inquiries to the company Perhaps you re the one who responds to them but your counterparts would like copies of the incoming activity as well The method for accomplishing this is pretty well the same as above except in this case you would configure one of your existing pop email accounts as that is how you d receive a copy of the original incoming message Example When General company com your companies main address is mailed you would typically be the only one to receive the response however if you ve configured forwards for your two counterparts Bob and Mary then bob doodles com and mary yourdomain com could also receive a copy of the incoming messages How to setup a mail forward M Mpigi 1 Login to C Panel 2 Select Forwarders 3 Enter a configured pop email account name if
55. ublish FrontPage Web X Click here to find an Please specify the location to which you want to publish your Internet service provider to FrontPage web host your FrontPage Web ovo yourdomain com home ha T Secure connection required SSL OF Cancel Help Cancel Help Enter the location of where you d like your web to reside on the remote server then click OK FrontPage will confirm this location in its following dialog box Click OK once again You ll now see a Username and Password prompt Enter the Username and Password we provided you with in your welcoming email message Even if you ve since changed your main system 67 password the original one we sent is the only one that will authenticate FrontPage If all goes well you ll obServe a message in the bottom left of the FrontPage Explorer stating Publishing to FrontPage Web Once this message disappears and the RED STOP icon is no longer illuminated your web is successfully uploaded To call it via the WWW enter the same URL into a browser that your used to upload the web with Important Notes C Panel administration features should Never be used to administer a FrontPage web as it will damage it Repairing a FrontPage web means we must reinstall the FrontPage extensions into your account In the event you request this option make sure your entire FrontPage web is backed up on your local computer before asking us to do so 68
56. vversrspeereienrinirieienrieiesiNs 59 Using Microsoft FrontPage sssssssss2usss2u2u22 2222 22unununnnnnnnn 64 e Using Microsoft FrontPage e Overview and usage of SSL ePerfect Operating Manual The ePerfect operating manual will assist in getting you familiar with the many features we have to offer Whether you re looking for a quick start to uploading your files or would like to familiarize yourself with our many advanced features this manual provides easy to follow step by step instructions on just about everything you ll need to know New users are encouraged to print this manual and read it over at their leisure Assuming you ve just signed up with ePerfect you re probably wondering how to test out a few of the features and begin populating your web site with files You re just a couple of steps from doing just that but first things first Your welcoming email contains the basic information you ll need to access your account and get things underway Print it out or open it up ina separate window as you ll need to refer to it during these tutorials Account Basics Username and Passwords These are stated in the welcoming email Until you change them they re needed to authenticate everything from FTP to Email access C Panel and MS FrontPage if you re using it In short use this Username and Password for any access you re attempting to your account Accessing your account via its URL or associated IP number If
57. w yoursite com wwwboard cgi_url http www yoursite com cgi bin wwwboard pl Most scripts come with documentation on how to set these directories Please make sure you read and understand it before configuring the script New to 20 cgi Here is a page with questions and answers to numerous questions evolving around the inns and outs of using cgi within your scripts http www w3 org Security Fag www security fag html Another excellent site which provides step by step chapters is http www cgil01 com class Understanding File Permissions There are a number of file permissions which can be used for a variety of different purposes however we ll limit this tutorial to the ones most commonly used To begin with it s important you understand the three categories of permissions which are Owner Permissions The owner is you In most cases this is not so much of a concern as you can only obtain owner permissions in one of two ways 1 FTP into your account using your Username and Password 2 Login via Telnet with the same information Group Permissions The represents a group of users who have access to a particular directory For example a password protected directory whereas only members can access it upon providing the correct Username and Password In this case any permissions you assign to Group would be applicable to users with access to that particular directory Public Permissions This is the mo
58. wn web mail interface You have the choice of accessing all mail through the web or any of your private pop email accounts Gone are the days of having to create several email accounts on various free html based mail systems aS now you have your own which operates from your account 48 Accessing your mail through the web mail interface 1 Login to C Panel 2 Select Add Remove Accounts Beside the email account you wish to access Select the Read WebMail button A username and password prompt will appear and are the same as the username and password you created with that particular account NOTE Remember to use the full email address as the account login name for the account you re accessing The first screen you ll see If it s the first time you re accessing this email account through WebMail a setup screen appears Actually all this really does is display how you ll be identifying yourself in email messages Everything is pretty much the same as what you setup the original pop mail account with however check it closely and make sure everything is appearing as you want it Does everything look correct If so then click Save and a dialog box pops up which confirms your settings as being saved successfully Click Continue and you ll be taken to your WebMail inbox To the top left of the screen you ll observe the following icons Clicking on any one of them will do the following Compose a new message
59. ying To solve this problem simply go back to your account properties and select the server settings tab Then there are two things you must do 1 Change the SMTP Outgoing Mail Server settings to the same ones as you re using on your ISP s email account To do this have a look at Step 8 just a few above this one In this case select the properties of your ISP mail account then go to properties and select Servers Copy those SMTP Outgoing Mail Server settings to your new account or write them down and enter them in manually 2 Deselect the My Server Requires Authentication option DO NOT CHANGE ANYTHING ELSE You can now receive mail from your domain account while sending mail will be accomplished through your ISP s SMTP servers This will in no way effect the performance or look of your email messages coming from your domain Note PLEASE DO NOT send large volumes of mailings through our SMTP Relay server It s really provided as a courtesy to our users and not something to be used for mass mailing list purposes If you re sending large emails or are running a mailing list PLEASE use your ISP s mail server for this purpose They are better setup for this sort of heavy duty usage and you won t clog our SMTP server which also needs to provide resources to other users 58 Configuring Netscape Mail Reader For Your Account a be i 1 Open Netscape Browser 2 Move to the
60. you ve just signed up to ePerfect chances are you ve begun the process of a domain transfer to our servers In all likelihood it will take anywhere from 48 to 72 hours for all worldwide DNS records to reflect you domain name as pointing to our servers While everything in our welcoming email refers to the domain you signed up we recommended you use the accompanying IP number until you can verify your domain is actually answering to your new account on the ePerfect servers The IP we ve provided you will soon be registered to your domain name Until such time as your domain is officially answering to our servers you can use your new IP to access and setup your web site For example if your assigned IP was 66 78 6 147 your welcoming email would provide the URL http 66 78 6 147 as an option for accessing your new account Again it s a great way to test all those features and make sure everything is functioning smoothly before launching your web to the world Accessing Peach and Aquamar IP less accounts The Peach and Aquamar account packages are IP less accounts This means the IP is shared with several domains as opposed to being dedicated to one There are a couple of small differences on how you access these accounts and most notably how you access the them before your domain name is officially pointing to our servers Instead of calling the account with a plain IP number you call it with an IP and your associated Username Both
61. ystem In short when you change your DNS settings these new settings must propagate throughout the worlds DNS servers It also means that every ISP Internet Service Provider must update their DNS records to reflect these new changes which in most cases is done automatically every 24 hours but not always however 27 Where do the Root Name Servers receive their information from The Root Name Servers will query domain registers several times a day The Root Name Servers will gather this information from the many registers now in existence and update their master records accordingly Now your ISP must access the Root Name Servers and update their DNS records which reside on their local DNS server This process is fully automated and most ISP s will check the Root Name Servers for updates every 24 hours Beware however that some lame ISP s will delay this process for as much as 2 to 4 days in some cases If that happens it will no doubt cause additional confusion as everyone else will be reaching your new account on our servers except you This is because your ISP has not updated their DNS records and or have not cleared their DNS cache which means they ll still be pointing your domain name to your old server If it s a new domain name you ve registered then you ll receive a blank Site Not Found Page DNS Cache and your ISP There is also the issue of DNS cache which is something we won t go into great detail about

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