New Jersey ECC Parent Helpline
Contents
1. E CHILD CARE POINT OF SERVICE POS DEVICE QUICK REFERENCE GUIDE FOR PARENTS for the New Jersey e Child Care System New Jersey ECC This guide outlines the most common parent functions of the New Jersey ECC point of service POS device The New Jersey ECC Provider User Manual provides more detailed information Parent Functions CHECK IN CHECK OUT Terminal Display Parent Action Terminal Display Parent Action New Jersey Department of Human Services Division of Family Development DFD E Child Care Please ENTER PIN Enter 4 digit PIN Please ENTER PIN Enter 4 digit PIN Press Enter Press Enter Enter Child 1 Enter assigned 2 digit child ex 01 Enter Child 1 Enter assigned 2 digit child ex 01 C Press Enter See Note Press Enter See Note E CHILD CARE APRROVED or DENIED Transaction Complete APRROVED or DENIED Transaction Complete SS New Jersey PREVIOUS CHECK IN PREVIOUS CHECK OUT ECC Parent Helpline Terminal Display Parent Action Terminal Display Parent Action 1 800 997 3333 Please ENTER PIN Enter 4 digit PIN Please ENTER PIN Enter 4 digit PIN Press Enter Press Enter IMPORTANT REMINDERS Attendance Type Press 3 Prev Check In Attendance Type Press 4 Prev Check Out NOTE If you are recording the same action for more than one child key in the next assigned Date MM DD Enter MM DD 01 05 Date MM DD Enter MM DD 01 05 2 digit child and press Enter When all children Press Enter Press Enter have been record2. ed press Enter again Time HH MM Enter HH MM 08 00 Time HH MM Enter HH MM 08 00 Do not leave your swipe card with a provider Press Enter Press Enter If your card is lost stolen or damaged you must call the New Jersey ECC Parent Helpline for a 1 AM 2 PM Enter 1 for AM or 2 for PM 1 AM 2 PM Enter 1 for AM or 2 for PM replacement Enter Child 1 Enter assigned 2 digit child ex 01 Enter Child 1 Enter assigned 2 digit child ex 01 You must use the New Jersey ECC system to Press Enter See Note Press Enter See Note report attendance APRROVED or DENIED Transaction Complete APRROVED or DENIED Transaction Complete Parent Helpline 1 800 997 3333 E CHILD CARE POINT OF SERVICE POS DEVICE QUICK REFERENCE GUIDE for the New Jersey e Child Care System New Jersey ECC This guide outlines the most common provider functions of the New Jersey ECC point of service POS device The New Jersey ECC Provider User Manual provides more detailed information Provider Functions REPORTS DAILY ATTENDANCE REPORT Date MM DD Enter Date 01 05 Press Enter Wait for report to print SUMMARY ATTENDANCE REPORT Press 2 for Summary Attendance Enter Date 01 05 Press Enter ee Reports Date MM DD VOID Enter Tran Enter Transaction Number Press Enter Wait for receipt All voids must be made during the back swipe period STORE AND FORWARD SAF Provider Action Terminal Display SWIPE CARD t
3. o Begin User Password Enter Password and press Enter Press 3 for Send SAFs All SAF should be sent within the backswipe period Provider Options New Jersey Department of Human Services Division of Family Development DFD E Child Care CCC E CHILD CARE New Jersey ECC Provider Helpline 1 877 516 5776 NJECC QRG0611
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