getting to know your telstra wi-fi 4g advanced ii
Contents
1. power radio transmitter and receiver When switched on it intermittently transmits radio frequency RF energy radio waves The transmit power level is optimised for best performance and is automatically reduced when there is good quality reception Maximum power is used only at the edge of network coverage so under most circumstances the power output is very low Under poor network conditions the device transmits at a higher power may get hot and may have a significantly shorter battery life Declaration of conformity specific absorption rate SAR Your device is designed to be used at least 20cm from the body We declare that the product detailed in this manual and in combination with our accessories conforms with the essential requirements of the Radio Communications Standard Electromagnetic IC Radiation Human Exposure 2003 and the Australian Communications and Media Authority Section 376 of the Telecommunications Act 1997 when used ata distance of not less than 20cm from the body The worst case SAR test result for 10g tissue size measured at 10mm distance is 0 55W Kg LEN10947 ROHS declaration reduction of hazardous substances The manufacturer declares that your device is free from hazardous materials and complies with EU directive 2002 95 EC commonly known as RoHS and the amendments LETS GET STARTED Your package contains the following e Telstra Wi Fi 4G Advanced device and battery e This getting star2. ready for installation displays 3 e Tap the Install Now key to install the software The device will reset during installation Do not power off the device until installation completes 35 International roaming You can use your Telstra Wi Fi 4G Advanced II service while overseas Any monthly allowance included with your Telstra plan excludes use while overseas so you will need to purchase a casual traveller data pack to use overseas You can activate international roaming purchase a data pack check a full list of compatible countries and charges get travel tips and access our data usage calculator at telstra com overseas Alternatively you can chat with a Telstra consultant at livechat telstra com 36 PROBLEM SOLVING Why can t l connect If you are having an issue accessing the internet try the following suggestions e Make sure you have network coverage in your area and that your SIM card is active and enabled with available data allowance e Turn off your device and take the battery out wait 10 seconds put the battery back in then power your device on e Restart your computer e Turn off or temporarily disable any security programs or firewalls e If possible try using another computer or Wi Fi device to connect Why can t I turn on my device If you are having trouble powering on check to make sure that the battery is inserted and that it is fully charged or is charging 37 Frequently a
3. shows the unread SMS messages received by your device e On the home screen tap the Messages icon e Tap a message line to read the full message Messages 5000 9 12 13 10 29 am Welcome to operator Get ready for 55555 9 9 13 10 21 am Message from operator Ensure you 55555 718113 3 15am Message from operator Please acti 55555 6 1 13 11 29 am Message from operator You are now 24 25 Settings My Settings You can customise other settings as well To customise your devices settings e On the home screen tap the Settings icon A Display Broadband Jump Boost Airplane Mode USB Tether More Display Network Jump Boost Airplane mode USB Tether More Use the options on the Settings screen to customise your device Configure the touchscreen display brightness timeout display of Wi Fi credentials status LED display Choose the network types to use set roaming rules display network connection details Give a boost to another device s battery See next page for more information Use Jump Boost while on an airplane or in areas where Wi Fi is restricted Connect to the Internet from supported computers witha USB cable and charge your device at the same time See information about the device including software updates factory reset and tutorial 26 Jump Boost Jump Boost You can use your Telstra Wi Fi 4G Advanced II to give a boost to another devices bat
4. ETGEAR dll Thou at If you modify your Wi Fi name or password you will be automatically disconnected and will need to reconnect your device with your new credentials Em n twoerneced fointomet Disconnect 33 EXTRA FEATURES Using an external antenna Using an external antenna may be recommended in areas of lower coverage to improve your device performance MIMO Dual TS 9 antennas are available from your retailer Insert the connector carefully to avoid damage to your device Software updates Updating your device software when updates are available helps to ensure your device continues to give maximum performance Automatic software updates Your device will automatically check for updates Follow the steps to install update e When an update is found tap Start Download to download the software e When the software has been downloaded a message Saying Software ready for installation displays e Tap the Install Now key to install the software The device will reset during installation Do not power off the device until installation completes When downloading updates standard data charges apply 34 Manually checking for software updates To check for updates manually tap Settings gt More gt Software Updates e When you see an update notification tap Start Download to download the software e When the software has been downloaded a message saying Software
5. GETTING TO KNOW YOUR TELSTRA WI FI 4G ADVANCED II LET S GET THIS SHOW ON THE ROAD Your Telstra Wi Fi 4G Advanced II has been tested to the highest standards to deliver you the best possible coverage and speed experience on the network without equal This guide will help you get connected as quickly and as easily as possible It ll get you started and run through all the handy extra features that are included If all goes to planyou ll be up and running in no time soyou can get connected while you re on the move 03 05 13 19 21 29 33 37 41 Safety first Let s get started Getting connected Monitoring your data usage Using the LCD touchscreen Wi Fi home page Extra features Problem solving Extra bits you should know SAFETY FIRST Please read all the safety notices before using this device This device is designed to be used at least 20cm from your body Do not use the device near fuel or chemicals or in any prescribed area such as service stations refineries hospitals or aircraft Obey all warning signs where posted Radio frequency safety information The device has an internal antenna For optimum performance with minimum power consumption do not shield the device or cover it with any object Covering the antenna affects signal quality may cause the router to operate at a higher power level than needed and may shorten battery life Radio frequency energy Your wireless device is a low
6. ces inthe Apple menu Usually found in Settings Recharging your battery Connecting WPS Wi Fi Protected Setup Your battery comes partially charged enabled devices When you need to recharge it WPS is a feature which acts as an additional security measure when connecting to a Wi Fi Plug in the micro USB cable to your device network available with compatible devices e Plug the other end of the cable into the AC adapter and plug the adapter into an electrical outlet or plug into the USB port on your computer e Using the touch screen tap the Wi Fi icon then select WPS e Within 2 minutes press the WPS button on the device you want to connect to your Wi Fi network To connect with WPS follow these instructions Telstra Wi Fi 4G Advanced Il and the other device communicate with each other and establish the connection MONITORING DATA USAGE On device data usage meter Your device includes an on screen meter which displays the amount of estimated data used and remaining days left in the current billing cycle Caull tL A Telstra 100 fi E El t A Telstra 100 fim ALERTS 2 PWD 839k489d82 PWD 83749502232 4 3GB 43 used of10 0GB 7 3GB 73 used of 10 0GB a a 22 days left 9 days left ge AM ey M R Wi Fi Messages Settings Wi Fi Messages Settings Please note that the usage meter will update at regular intervals The status bar default green will change colour when you have exceeded 50 ambe
7. d under the battery Case sensitive and is displayed on the front screen of your device when powered on and under the battery http m home admin Tap Settings gt More gt Factory Reset GETTING CONNECTED 1 Insert SIM card and battery If you haven t already 2 Switch on your Telstra Wi Fi 4G Advanced II e Remove the back cover using thumb catch on e Press and hold the Power key until the the bottom of the device and gently lift off screen lights up e To insert your micro SIM card 3FF slide in as shown with the chip facing down Insert battery and replace cover 3 Search for wireless networks e Check to make sure your computer or other device has Wi Fi enabled and search for wireless networks Refer to the following table or your Wi Fi enabled device manual for further details on searching for wireless networks e Select the Wi Fi name displayed on your device screen e Enter the Wi Fi password exactly as shown on the screen Note that your password is case sensitive 4 Ending your session e Switch your device off or disconnect via your computer or other device Searching for wireless networks For Windows For Mac For tablets Click on the Internet Access icon usually found on the very bottom right of your screen This should show you available networks Go to the WI Fi menu and select Network If you re using an older Mac OS version you can also access Network Preferen
8. he device indicator panel shows you the status of your new Telstra Wi Fi 4G Advanced II 4G FT aha Telstra 100 IT WI FI TPPW4G_0D23 PWD 83914893 3 4GB 43 used of 8 0GB aE 22 days left D M Z Wi Fi Messages Settings You can also view alerts and notifications by swiping downwards from the alert icon at the top of the screen Scroll across to view multiple alerts 4G 3G e ALERTS 2 Signal strength Network type Roaming Traffic Hub Alert Battery level 1 bar low level 5 bars excellent 4G HSPA DC HSPA 3G Connected toa network other than Telstra s Outline Connected Solid Sending receiving None Not connected Appears when docked in a hub sold separately Go to the Wi Fi home page http m home to view system alerts or swipe down 5 bars fully charged 1 bar battery low Wi Fi Name SSID and Wi Fi Password Security Key You can change the Wi Fi Name and Wi Fi Password to your own preferences by selecting the Wi Fi icon on your device screen or via the Wi Fi home page See page 21 and 29 for more details You need the following information to log on to your Telstra Wi Fi 4G Advanced ll Quick reference section Default Wi Fi name SSID Default Wi Fi password Security Key Wi Fi home page Wi Fi home page password Restore defaults Displayed on the front screen of your device when powered on an
9. hours 30 Service Number XXXX DASHBOARD 4 overview wa e Session WiFi Info MB ELAPSED MAIN WI FI PASSWORD A sume Boost 140 to 1h 28m sine TPPW4G_0D23 _ 83914893 8 CZ Messages SECONDARY WI FI PASSWORD o TPPW4G_0D23 _ 83914893 K Settings Connected Devices Explore Features X lu Man Get the app Download the companion s app for your hotspot tod 30 How to change Wi Fi Password security key and or Wi Fi Name SSID e Select Wi Fi from side panel How to change Wi Fi home page password e Go to Settings e From the General tab input a new password under Homepage heading e Then click Submit e Select Options tab e Input anew Wi Fi Password into the field under Main Wi Fi or input anew Wi Fi Name then click Submit located at bottom of page T TELSTRA WI FI 4G ADVANCED II 1 N amp If changing your password please ensure you keep sed cece nen eae ee ee a record of it and store ina safe place F TELSTRA WI FI 4G ADVANCED II a tan aa RR A D wei GB 15 sei 22 days efi CODD H sump Boost Display 43 Yo SEE VEGE and manage 7347 CIUT VER TAE M AS tI Display Brightness o Oro 144044 al rd eee rg OL 66046 cz Messages O om mir Sansa Number XXX XKXAKX Suppat Amer logat Ko seme Homepage BP wera Host Name m WA Fl z Hibana w il Toa Cate Domain Name home i irae Main Wi Fi Secondary Wi Fi cman ko aami m orki Enade io ko WF naek A Concet Ea soma Name 2014 N
10. mation visit netgear com support to access the full user manual and to download firmware updates 40 41 EXTRA BITS YOU SHOULD KNOW Coverage The Telstra Mobile Network offers 4G in all capital CBDs and associated airports many surrounding suburban areas and in over 100 regional areas You ll automatically switch to our fastest available 3G in other coverage areas around Australia Check coverage at telstra com coverage Network lock Your device is network unlocked Please check with your network provider to see if your device is compatible on other networks Data usage Notifications will not show usage and charges for current sessions and should be used as a guide only Mobile Data Usage only shows estimated charges Charges shown do not include charges for current sessions or discounts that may only be applied to your account when your bill is issued In addition My Data Usage does not show charges for Telstra Wireless Hotspot services Wi Fi data usage using PC Packs or International Roaming usage Please check your bill for a full list of actual charges Windows is a trade mark of the Microsoft group of companies Mac is a trademark of Apple Inc registered in the U S and other countries The spectrum device and are trade marks and are registered trade marks of Telstra Corporation Limited ABN 33 051 775 556 OO WWW 201 18646 03 42
11. r and 85 red of included data Device home page usage meter The status bar at the top of your Wi Fi home page shows a data usage meter similar to the one displayed on your device which shows amount of data used and remaining days left in the current billing cycle This status bar will also notify you when your usage has reached 50 85 and more than 100 of included data T TELSTRA WI FI 46 ADVANCED II ta A O 3468 used 22 days left 8 0GB o z To recharge and manage your account visit http m telstra com Data current as of approximately 45 hours ago 20 21 USING THE LCD TOUCHSCREEN Wi Fi gt Wi Fi You can manage your Wi Fi settings by selecting the Wi Fi icon Main Wi Fi Dual Band Wi Fi Guest Wi Fi 4 Devices WPS Options You can also manage your Wi Fi settings from your Wi Fi home page See page 29 Main Wi Fi Dual Band Wi Fi Guest Wi Fi Devices WPS Options Change your Wi Finame SSID or Wi Fi password Security Key Connect devices that support Dual Band Wi Fi to transfer data faster Set up a Guest Wi Fi network for temporary users View and customise number of devices connected Use Wi Fi Protected Setup for eligible devices Customise your Wi Fi settings Please note the device resets when you change Wi Fi settings and connected devices are disconnected 22 23 Messages I Messages The messages icon
12. sked questions How do I go back to the Wi Fi home page Web Interface Open your browser and type in http m home or http 192 168 1 1 What is my Admin Password The Admin Password for the home page Web Interface enables you to configure your device The default Admin Password is admin What do I do if changed the Wi Fi Password or Admin Password and then forgot it Factory reset the device from the LCD user interface Select Settings gt More gt Factory Reset 38 39 Technical specifications Network and Frequency Band Wi Fi working range Wi Fi connections Screen Dimensions WxHxD Weight External Antenna Ports Standby time Operating systems 4G Advanced CAT 6 CA 1800 700 1800 2600 2600 700 2600 2600 4G 700 900 1800 2100 2600MHz 3G 850 900 1900 2100 MHz Approx 25m radius in free space Supports up to 10 users 2 4 capacitive touchsceen 110x086 x 15mm 136g Dual TS 9 Up to 200 hours Windows 8 and 7 32 64 bit Windows RT and Vista SP2 32 64 bit XP SP3 Media Centre Editions 32 64 bit MacOSX 10 6 8 and above Warranty and support e All calls and support for PIN numbers SIM card registration account and billing information network services and other general enquiries should be directed to Telstra at e General enquiries should be directed to Telstra at livechat telstra com e See your warranty card for warranty and service information e For additional infor
13. ted guide e Micro USB cable e Jump boost cable e AC adapter Manufacturer s warranty card You can also purchase the following accessories e External antenna improves performance in areas with low signal strength See your local Telstra store or partner for assistance with picking the best antenna option for you as well as help with installation e AirCard Cradle provides in dock charging an Ethernet port connection and can provide improved performance in areas with poor coverage Information on accessories is available at http www netgear com telstraaccessories YOUR TELSTRA WI FI 4G ADVANCED II 1 LCD touchscreen Capacitive touch screen with options to manage device settings data usage and Wi Fi network connections 2 Status LED Shows data connection status e Ready slow blue blink e Transferring data double blue blink e Not ready slow amber blink 3 AC adapter Micro USB port Recharge the battery faster by using the adapter 4 External antenna connectors Connections for an optional MIMO Dual TS 9 port external antenna to boost your signal Antennas are available from selected Telstra stores and partners For information on the correct way to attach an antenna see page 33 5 Power Turn your device on or off Press the key for a few seconds The LED blinks blue when your device is ready e Wake your device and Wi Fi radio Press and quickly release the Power key T
14. tery using the Jump Boost cable provided with your device To boost another devices battery e Plug the jump boost cable into your Telstra Wi Fi 4G Advanced e Plug your other device s USB cable into the boosting cable s female connector e On the home screen tap Settings gt Jump Boost e Tap one of the boosting options 30 60 90 minutes 27 Your Telstra Wi Fi 4G Advanced II cannot be charged while it is boosting another device 28 WI FI HOME PAGE You can manage your device settings and monitor data usage via your Wi Fi home page You can only access the Wi Fi home page while connected to the device s Wi Fi network or via USB tether Login to your Wi Fi home page e Connect to the Wi Fi network See page 15 and follow Step 3 e Open a web browser and enter http m home in the address bar e Enter the login details shown below in the Sign In 29 field and click OK Sign In admin For full details on using your Wi Fi home page click Support Getting the most from your Wi Fi home page The status bar at the top of the page shows Icons displaying network messages connected users and battery life In addition you can also monitor data usage and receive notifications of software updates and data usage T TELSTRA WI FI 4G ADVANCED II Nas 0 34GB used 22 days left 8 0GB o eae To recharge and manage your account visit htip m telstra com Date Cument as of approximately 49
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