Home

Configuration Manual, d62 DECT Handset, TD 92639EN

1. Import Contacts It is possible to create a local phonebook that is Contacts that is administered centrally and uploaded to the handset from PDM IMS3 5 5 1 Create Local Phonebook File The local phonebook file is created by an Excel file provided by your supplier 5 5 2 Upload a Local Phonebook File IMPORTANT When uploading a local phonebook file local phonebook entries if any in the handset will be replaced by the entries in the file 1 In PDM or the Device Manager in the IMS3 go to the Numbers tab and select handset s 2 In the Number menu select Import contacts gt From file 3 Select the file to be imported and click Open 25 November 2011 Ver E 20 Configuration Manual Ascom d62 DECT Handset TD 92639EN 5 6 Call Services Call services is a configurable menu in the handset The purpose of the Call services menu is to provide a user friendly access to system dependent functionality such as absence handling and call diversion The menu is described in User Manual Ascom d62 DECT Handset TD 92477GB Besides the default Call services functions it is possible to define 10 extra system specific call services by codes The codes can be programmed with digits 0 9 P pause H hook auto disconnection U the handset prompts for user input with the possibility to enter numerical characters procedure call The programming of the menu is done with PDM see Installation and Operation Manual P
2. e Message List representation Can be set to text or number e Repeat Message Indication This parameter enables disables message indications It sets whether a message indication shall be repeated until confirmed by the user or not The current repetition rate is 7 seconds If the message itself contains a repetition it overrides this setting e IM Interactive Messaging Option Mode This parameter is used for older applications and sets that three soft keys shall be placed automatically i e on soft keys or in an option menu list e Call priority Determines if call information shall be presented on the display during incoming call when viewing a message 0 Call indication will override all messages default 1 9 Comparison with message priority the call priority must be higher in order to show call information 10 Call indication on the display will always be hidden 25 November 2011 Ver E 34 Configuration Manual Ascom d62 DECT Handset TD 92639EN Tip New messages can be displayed upside down to make it easier to read the messages when for example wearing the handset in a belt See 5 32 Display New Messages and Call Information Upside Down on page 42 5 26 1 Configure Message Alerts with Beep Codes The handset can map beep codes sent from a system an application to different message alerts There are several ways to threat the beep codes Beeps according to beep code Beep code sent from a system application The han
3. Frequency band e The handset must not have a DECT registration If it already has perform a Factory reset see 4 5 Perform a Factory reset on page 13 1 Enter the Admin Menu see 6 Administration on page 48 2 Select Frequency band and select the desired band e EU US China default e LA Latin America e Brazil e 1900 1920 MHz e Multifrequency see also 4 9 1 Multiple Frequency Support 3 Restart the handset 4 Register the handset 5 The frequency band option will no longer be available NOTE The selection is persistent and will stand a factory reset 4 9 1 Multiple Frequency Support The handset can be used in a system that changes frequency by selecting Multifrequency as frequency band in the handset See 4 9 DECT Frequency Band Configuration This setting is applicable for handsets used in different regions of the world For example for users working on a ship that visits different countries When the frequency band is set to Multifrequency the handset will adopt to the applicable frequency band EU US or Brazil used in the specific region after it has been restarted NOTE The handset will adopt to the frequency band configured in the DECT system The recommended procedure when changing frequency band is as follows 1 The site administrator sends out broadcast message to all handsets informing that handsets need to be restarted at a specific time 2 The site administrator enters IP DECT master and
4. Aborted 25 November 2011 Ver E Probable cause 1 Trying to downgrade the software of a handset that has been upgraded with a product license and or functionality license 2 The handset s hardware does not support the software version you are trying to downgrade to Action or comment 1 The license s can be moved to an unlicensed handset that is d62 Talker using IMS3 2 Use another software version Ask you supplier 53 Configuration Manual Ascom d62 DECT Handset 8 Related Documents User Manual Ascom d62 DECT Handset Quick Reference Guide Ascom d62 Function Description Product Licensing Overview Installation Guide 9dLD Location Device Installation and Operation Manual Portable Device Manager PDM Windows Version Installation and Operation Manual IMS3 User Guide Site Survey Tool 25 November 2011 Ver E TD 92639EN TD 92477GB TD 92584GB TD 92677GB TD 92175GB TD 92325EN TD 92762EN TD 92220GB 54 Configuration Manual Ascom d62 DECT Handset TD 92639EN 9 Document History For details in the latest version see change bars in the document Version Date Description A 2009 02 10 First released version B 2009 04 17 Updated for over the air connection C 2009 12 08 Chapter Easy Replacement moved to the User Manual 6 4 LED indications on page 50 Easy Replacement issues moved to the User Manual Chapter 7 3 LED Error Indications on page 25 moved to the Use
5. The handset can be configured to clear lists when placed in a charger The following message and call lists will then be cleared e Inbox e Unsent e Sent e Call list e Missed calls 1 TIf the parameter Possible to turn off sound is set to No the handset will not be muted when placed in charger 25 November 2011 Ver E 27 Configuration Manual Ascom d62 DECT Handset TD 92639EN 5 16 5 17 5 18 Using the PDM and the Edit template feature the parameter can be found at Connections gt In_Charger gt Clear_Lists_In_Charger in a template or parameter definition file def The default setting for Clear list in charger is Off The feature is activated by changing the parameter value to On When the feature is enabled the lists are cleared when the handset is placed in the charger Disable Homebase GAP Registration When the feature is enabled it is not possible to register to a home base Using the Edit template feature in the PDM the parameter can be found at Systems gt Home_Base_Subscription The parameter shall be set to Enable for registration of a new base station The default value is Disable Require Encrypted Base Station The handset can be configured to establish calls via encrypted base stations only This is used to avoid snooping in the telephony network Requirements e The encryption is enabled in the base station See corresponding manual for the base station e lf Asco
6. select headset to be used 3 In the Call with headset button drop down list select one of the following e Not activated it is only possible to answer end a call e Last called number the last called number will be dialled e Predefined number a predefined number will be called if selected continue with step 3 e Hook off activates the post dial function that is a dial tone is heard and the user can enter the number to be called 4 If needed in the Predefined number field enter the number to be dialled when the headset button is pressed 25 November 2011 Ver E 41 Configuration Manual Ascom d62 DECT Handset TD 92639EN 5 32 5 33 5 34 Configure a Bluetooth headset button Note See the User Manual for the Bluetooth headset for more information on how to connect it and use its answer button This feature is not applicable for d62 Talker 1 In the Call with headset button drop down list select one of the following e Not activated it is only possible to answer end a call e Last called number the last called number will be dialled e Predefined number a predefined number will be called if selected continue with step 3 e Hook off activates the post dial function that is a dial tone is heard and the user can enter the number to be called 2 If needed in the Predefined number field enter the number to be dialled when the headset button is pressed Display New Messages and Call Information Ups
7. 3 Select the device d62 and parameter version that matches the software version installed on the handset Give the template a descriptive name The parameters that are not part of the template will be left unchanged on the handset The parameter version of an installed handset is visible under the Numbers tab or the Devices tab 4 Select the checkbox of each parameter that you want to be part of this template and enter the proper value 5 Click OK to save your template 5 1 2 Apply a template 1 Open the PDM Windows Version or the Device Manager in the IMS3 2 Open the Numbers tab and select the handsets you want to apply the template to 3 Make a right click and select Run template Only templates with a parameters version matching the selected handsets will be shown Select the template you want to apply and click OK 4 The template is applied The number of parameters in the template will affect the time it takes to apply the template to the selected handsets When looking at a handset under the Numbers tab the column Last run template will show the name of the most recently applied template Tip It is also possible to apply a template on several handsets of the same device type d62 simultaneously using the Baseline function in the IMS3 See Installation and Operation Manual IMS3 TD 92762EN 25 November 2011 Ver E 18 Configuration Manual Ascom d62 DECT Handset TD 92639EN 5 2 5 3 5 1 3 Save a hand
8. IP DECT system The subscription procedure is described in User Manual Ascom d62 DECT Handset TD 92477GB During the subscription procedure the handset s User ID will automatically be set to the same as the extension number The User ID is used to identify the handset when it is connected to PDM IMS3 and will be visible in the Number column Tip The User ID can be viewed in the handset by navigating to the menu Admin menu gt Device info gt User ID See also examples of handset configurations that can be made in chapter 5 Handset Configuration on page 18 3 2 2 Handset Installation in DECT or IP DECT System release 3 1 x 3 4 x Note The handset to be installed must not have any previous valid registrations If it has a valid registration unsubscribe the handset or follow the instructions in 3 2 3 Handset Installation in DECT or IP DECT System release 3 0 x or lower on page 8 Subscribe and create an identity 1 Assign an extension number for the handset in the DECT IP DECT system See the corresponding manual for the DECT IP DECT system 2 Subscribe the handset towards the IP DECT system The subscription procedure is described in User Manual Ascom d62 DECT Handset TD 92477GB During the subscription procedure the handset s User ID will automatically be set to the same as the extension number The User ID is used to identify the handset when it is connected to PDM IMS3 and will be visible in the Number column Tip
9. Select Systems gt System X where X represents A H 2 Select PBX Settings gt Diversion 3 Select Internal External On No Reply On Busy and or All Calls enter the following e Prefix the system specific prefix code to be used if required by the PBX used e Suffix the system specific code required to activate the diversion for example 1214 e Cancel the system specific code required to deactivate the diversion for example 23 25 November 2011 Ver E 21 Configuration Manual Ascom d62 DECT Handset TD 92639EN The user can now enter the diversion number in the handset 5 7 1 Call Diversion in Profiles It is possible to configure a handset to diverts calls when a certain profile is activated Note The PBX settings for call diversion must also be configured see 5 7 Call Diversion 1 Select User Profiles gt User Profile X gt Presence and diversion 2 Select which calls to be diverted that is all call internal calls etc 3 In the Divert calls to field enter the phone number where the calls shall be diverted to when the profile is activated 4 Select User Profile X 5 In the Name field enter an appropriate name of the profile Additional settings can be added for a profile such as soft keys sound and alert etc See 5 35 1 User Profiles on page 43 5 8 Absence Handling It is possible to configure user friendly absence menus in the handset using PDM IMS3 These menus can then be
10. Subscribe the new handset The subscription procedure is described in User Manual Ascom d62 DECT Handset TD 92477GB During the subscription procedure the handset s User ID will automatically be set to be the same as the extension number Handset Replacement with the PDM Windows Version To see which data that is replaced during this process see 4 7 1 Data included in a replacement transfer on page 14 Both the old handset and the new handset must be of the same device type d62 The same extension number is assigned to the new handset The new handset should not be subscribed towards the PBX yet 1 A handset s product license for example d62 Messenger and feature license s can be moved using the Move license function in the IMS3 25 November 2011 Ver E 15 Configuration Manual Ascom d62 DECT Handset TD 92639EN Perform a factory reset see 4 5 Perform a Factory reset on page 13 if the new handset has been previously used Make sure that the handset is saved in the PDM In the Numbers tab a saved handset has the symbol in the Saved column If not right click the handset and select Save in order to transfer the settings to the new handset later on Note If it is impossible to save the old handset settings stop this replacement procedure Instead register the new handset and follow the instructions for installing a handset see 3 2 Installation of a new handset on page 7 The following steps are described in tw
11. Subscription towards the DECT system needed to be able to make calls and send messages Mandatory e Create an identity for the handset in the PDM needed to be able to configure the behaviour of the handset and take backups of the handset configuration Recommended e Configure the handset using PDM customize the behaviour of the handset to suite each user profile and the specific PBX used in the system Recommended The installation is described in two different scenarios see below Before starting check which scenario that suits best e 3 2 1 Handset Installation in IP DECT System release 4 x or later on page 8 e 3 2 2 Handset Installation in DECT or IP DECT System release 3 1 x 3 4 x on page 8 e 3 2 3 Handset Installation in DECT or IP DECT System release 3 0 x or lower on page 8 25 November 2011 Ver E 7 Configuration Manual Ascom d62 DECT Handset TD 92639EN 3 2 1 Handset Installation in IP DECT System release 4 x or later Note The handset to be installed must not have any previous valid registrations If it has a valid registration unsubscribe the handset or follow the instructions in 3 2 3 Handset Installation in DECT or IP DECT System release 3 0 x or lower on page 8 Subscribe and create an identity 1 Assign an extension number and register the handset s IPEl in the IP DECT system See the corresponding Installation and Operation manual for the IP DECT system 2 Subscribe the handset towards the
12. an In Call Function 1 If needed configure the In Call functionality to be used See 5 9 In Call Menu on page 23 This is not needed if the functions Loudspeaking function or R key shall be used 2 Select Systems gt System X gt PBX Settings gt In call functionality gt Soft key X 3 In the Name field enter a descriptive name of the Soft key This is not needed if the functions Loudspeaking function or R key shall be used 4 In the Function drop down list select the function to be used e R key e Loudspeaking function e Start a new call during a conversation e End acall e Switch between calls e Transfer a call e Transfer to a new call e Make a conference call e Activate call back e Sending call waiting e General purpose 1 10 5 Click OK to save the settings Hide a Soft Key to an In Call Function 1 Select Systems gt System X gt PBX Settings gt In call functionality gt Soft key X 2 In the Function drop down list select Not used 3 Click OK to save the settings The Soft key will not be visible during a call Own Line Settings Use the own line settings when it is desired to use the same phonebook in different systems and in different countries The own line settings enables e Calling numbers stored with a sign for the international access code The same phonebook can be used in different countries e Recognizing incoming internal or external calls as numbers stored on international format in the
13. change setting for the frequency and carriers just before the specific time 3 All handset users restart their handsets After the restart the handsets have changed to the applicable frequency band EU US or Brazil 25 November 2011 Ver E 17 Configuration Manual Ascom d62 DECT Handset TD 92639EN 5 Handset Configuration 5 1 Configure a Handset Using a Template It is possible to select a handset in the PDM and directly change one or more configuration parameters By using a template the same configuration can easily be applied to many handsets simultaneously Templates are also an efficient way to give good control over which changes that are applied to each handset Templates enables configuration of all aspects of a handset from sound volume to keypad shortcuts Your supplier can provide example templates for different PBX s The handset will have full functionality towards the PBX even without such a template By using such a template though the handset will be customized for that PBX with menu options for PBX specific functions such as Callback A template can be created see 5 1 1 Create a template and or imported see Installation and Operation Manual Portable Device Manager PDM Windows Version TD 92325EN 5 1 1 Create a template 1 Open the PDM Windows version or the Device Manager in the IMS3 2 Select the Templates tab and open the menu Template gt New The Create Template window is opened
14. changes these settings The system profile is set up in two steps 1 Create sub groups 2 Create system profile using the pre defined sub groups Configure Presence settings group sub group 1 Select System Profiles gt System Profiles Sub Groups gt Presence groups gt Presence group X 2 In the Message absence drop down list select one of the following e On When a handset receives a message it will indicate it is absent The message can be redirected to another destination and is system dependent e Off The message absence is disabled 3 In the Name of group field enter a descriptive name Configure Alarm settings group sub group 1 Select System Profiles gt System Profiles Sub Groups gt Alarm settings group gt Alarm settings X 2 In the Name of group field enter a descriptive name 25 November 2011 Ver E 43 Configuration Manual Ascom d62 DECT Handset TD 92639EN 3 Select System Profiles gt System Profiles Sub Groups gt Alarm settings group gt Alarm settings X gt Common Stored alarm data Information that shall be sent along an alarm for example a handset s location e Indicate triggered alarm with LED e Indicate triggered alarm with vibrator e Indicate triggered alarm with beeper signal 4 Select System Profiles gt System Profiles Sub Groups gt Alarm settings group gt Alarm settings X gt Alarm on long press e Alarm type for long press Determines the alarm type to be sent when l
15. lists in charger Shared Phone Services Missed call indication Emergency call number Headset button functionality Own User headset profile PBX date format for absence handling DTMF settings for On hook PTT Own line settings Bluetooth Data Profile Upgradable to Messenger 25 November 2011 Ver E Talker Yes Yes Yes Yes No Yes No Yes No Yes No Yes Yes No No No No No No No Yes No Yes Yes Yes No Yes Yes No Yes Yes No Yes No Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes No No No Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes No Messenger Protector Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes No Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes No Configuration Manual Ascom d62 DECT Handset TD 92639EN Upgradable to Protector Yes Yes No 1 Requires a functionality license 2 DECT location must be enabled to use this feature 3 DECT location or Base Station Positioning must be enabled to use this function 4 The handset s hardware must support Bluetooth 25 November 2011 Ver E 4 Configuration Manual Ascom d62 DECT Handset TD 92639EN 2 _ Getting started with Configuration of the d62 handset 2 1 2 2 25 November 2011 Ver E It is possible to configure the d62 handset by inserting it into a desktop charger DC4 or rack c
16. melody text string 1 Octave prefix Vibration is turned on The telephone vibrates continuously Basic note with 1 8 duration Iss note with 1 8 duration Vibration is turned off Short pause N 01 Ww A UN The melody within brackets is repeated 3 times before the telephone plays the rest of the melody 8 Long pause 25 November 2011 Ver E 57 Configuration Manual Ascom d62 DECT Handset Index A Amini MEU ie 48 Audio adjustment eennee 40 B Basel eras cid 10 18 25 Broadcast and Multicast Messaging 39 C Call seice Sya ee 21 Central Phonebook wesc secersetecieecvetivenecesebsseaed 19 A A 27 Company Phonebook 20 Customize SOUNd cocoocococococococoncccocononoconononcnos 36 E Emergency Call Number 40 F FAO il ios 13 H Hardware version ccccccccccnconnnnnnnnnnninnocccicininos 50 I Import CONTACTS eer 45 INS Eee ee Te 1 IAC MENU a en ua 23 Installation de ab alas 7 PD a colette dad EAE 1 A e a E a 1 50 L LED Indica iva diiniita 50 M Messenger iia 1 O Overall id 6 Own Line Settings 24 Owner identification cece 42 P PDM ee Manes E 1 Procedure call errnout 21 23 40 A A edad sere esallh 43 Protect registration ciecen 40 Protector ee ae 1 Push BUTTON Alain 32 R A 14 S A a ea e aO aA 39 SADA US a een 45 Site Survey TOO 4 eins 31 Software version n 50 System Profiles tario door hl ere ate 43 T A nn erea
17. regardless of whether phone lock or key lock are active or not The Parameter is found in a template Number in PDM IMS3 in the Settings folder Audio adjustment It is possible to configure microphone gain and side tone to achieve optimal audio quality for each working environment The following parameters can be found at Audio gt Normal gt e Normal side tone adjustment Determines how much of the speakers voice that is fed back to the speaker e Normal mic adjustment Determines the microphone sensitivity that is how much sound the microphone shall gain The parameter settings affect the normal mode that is not wired headset not Bluetooth headset and not the handsfree loudspeaking mode For configuration of headset audio see 5 31 Headset configuration Note Changing these parameters may result in lower sound quality and high sound level Evaluate carefully before applying 25 November 2011 Ver E 40 Configuration Manual Ascom d62 DECT Handset TD 92639EN 5 31 Headset configuration A headset is recommended if you frequently use the handset and or want to have both hands free The headset comes in two versions that is microphone on boom and microphone on cable 5 31 1 Selection of Headset Type Corded Headset In order to achieve optimal audio quality with the different headset types it is recommended to set the corresponding headset type The default setting is microphone on a boom which means
18. sent and received is disabled e Mode for automatic call after alarm The call can be established in the following modes Normal the call is established as an ordinary call Loudspeaking the loudspeaker on the backside of the handset is turned on Monitoring a one way speech channel is established that is the called part can only listen to an conversation See also 5 24 Common Alarm Settings on page 32 for additional parameter settings Information about the handset s location can also be sent along with an alarm see 5 18 Base station positioning on page 28 and 5 19 DECT Location on page 29 5 25 1 Call Predefined Number without Sending Alarm It is possible to configure the push button to dial the automatic call after alarm number without sending an alarm The following example describes how to configure the push button alarm on long press The corresponding settings can also be configured for the push button when it is pressed twice or more alarm on multiple press Example of configuration Select Alarm gt Common In the Number for automatic call after alarm field enter the number to be dialed Select Alarm gt Alarm on long press In the Alarm type for long press drop down list select Not used mam BP WwW N Pp In the Mode for automatic call after alarm drop down list select one of the following Normal the call is established as an ordinary call Loudspeaking the loudspeaker on the backside of the
19. sounds with beep codes see 5 26 1 Configure Message Alerts with Beep Codes on page 35 e Message volume Determines the message volume for incoming messages By default the message volume follows the ringer volume but another message volume can be set with this parameter e Vibrator for message during call Determines if the handset shall vibrate when receiving messages during an ongoing call Settings gt Messaging e Text size Size of the message text when viewing and writing messages e Time to Read TTR Determines if the user needs to close a message manually or if the message automatically shall be closed when TTR expires Regardsless how a message is closed it is removed from the message queue and stored in the Messaging Inbox TTR starts when a message is displayed and keep running also when the message is placed in the messaging queue If a user presses any key when a message is displayed the TTR is reset See also 5 26 2 Example of TTR TTP settings on page 36 e Time to Prioritize TTP Determines how long messages shall keep their priority status The TTP starts when a message is displayed If a user presses any when a message is displayed the TTP is reset If receiving a message with higher priority than the displayed message the message with lower priority is placed in queue and its TTP is paused When the TTP elapsed for a message it is put last in the queue See also 5 26 2 Example of TTR TTP settings on page 36
20. the PDM and vice versa as follows e Ifa parameter has been changed in the handset it will be transferred to the PDM IMS3 e Ifa parameter has been changed in the PDM IMS3 while the telehone was disconnected it will be transferred to the handset If the same parameter has been changed in both the PDM IMS3 and the handset the value in PDM IMS3 will be transferred to the handset Voice Mail In some systems it is needed to assign the handset number of the Voice Mail service The parameter can be set specifically for each PBX subscription on the handset and is accessed from Systems gt System x gt PBX Settings gt Numbers System x is replaced with the subscription System A System H that is configured Central Phonebook If the system is equipped with a messaging server with a phonebook service the Central Phonebook on that server can be accessed from the handset The number to be used is set to default 999999 It can be changed by editing parameters in a Number or a template If the system is not equipped with a Central Phonebook this menu option can be removed from the handset by entering an empty value for the corresponding parameter The parameter can be set specifically for each PBX subscription on the handset and is accessed from Systems gt System x gt PBX Settings gt Numbers System x is replaced with the subscription System A System H that is configured 25 November 2011 Ver E 19 Configuration Manua
21. 1 U A e s 43 25 November 2011 Ver E TD 92639EN 58
22. D might not be displayed depending on the setting in 5 33 Display Management Layout 25 November 2011 Ver E 42 Configuration Manual Ascom d62 DECT Handset TD 92639EN Tip It is also possible to configure the Owner ID via the handset menu See User Manual Ascom d62 DECT Handset TD 92477GB 5 35 Profiles 5 35 1 User Profiles It is possible to set up an own profile for incoming calls message alerts message volume vibrating alerts key sound etc This can be useful when there are many users on the same handset and they want different sound profiles It can also be used for temporarily settings for example while in a meeting incoming calls should be silent 1 Select User Profiles gt User Profile X where X represents 1 4 2 In the Name text field enter the name of the profile The name will be visible in the handset and will also be a selectable option in User Profiles gt Active Profile 3 Select the settings to be edited For example Sound and alerts Soft keys etc 4 If wanted select the profile to be activated in the handset by selecting User Profiles gt Active Profile Tip It is also possible to configure profiles via the handset menu See User Manual Ascom d62 DECT Handset TD 92477GB 5 35 2 System Profiles Note This feature is applicable for d62 Messenger and d62 Protector only It is possible to set up a system profile in order to force a handset to use certain settings and preventing that a user
23. DI and User ID e DECT link and system information e DECT location information e Centralized Management status e Site survey tool e License upgrading menu e Fault logging e Enhanced system menu with ability to alter protection e Factory reset option To activate the Admin Menu enter the Call time screen and press gt lt lt lt Figure 9 on page 49 shows the Admin menu tree for the d62 DECT handset 1 Requires a functionality license and is applicable for d62 Messenger and d62 Protector only 25 November 2011 Ver E 48 Configuration Manual Ascom d62 DECT Handset TD 92639EN e Device info gt Software gt Back e Hardware gt e PEI IPDI gt e User ID gt DECT info gt elink Back e System e Location info gt DECT Location info e Centr Management gt e Back e Site survey tool gt Link gt Back e HO amp roam beep gt On e Off e Range beep gt On e Off Error rate beep gt e On e Off e Set range dBm gt Value Set error rate f s gt E Value e Show RFPs gt All RFPs Selected RFPs e All except selected Residential RFPs e Enter license key gt e License key e OK e Clear e Back e Logging gt e No of events gt Sele
24. If the license key is valid a dialog window License key accepted is shown The handset will now be restarted 4 4 4 Move License 4 5 Note This feature requires IMS3 that supports the move license feature and a connection to the license server It is possible to move a license from a d62 Messenger or d62 Protector to another unlicensed handset of the same device type that is d62 Talker Note A Bluetooth Data Profile license can only be moved to a handset with Bluetooth In addition a Shared Phone license can only be moved to a IP DECT handset An example of when to use the Move license command is when there is an unused d62 Talker and a d62 Protector with a broken display Use the Move license command to move the Protector license to the d62 Talker which becomes a d62 Protector Then the broken handset which is now a d62 Talker can be sent for service 1 Select the Licenses tab 2 Select the device whose license shall be moved The selected row is highlighted 3 In the License menu select Move license or right click and select Move license The Move license window appears 4 Select the device that shall receive the license Click OK If no devices are shown in the Move license window there are no devices that are selectable to move the license to The device whose license that has been moved has now become a d62 Talker The device that received the license is still shown as a d62 Talker Select th
25. Note This feature is applicable for d62 Protector only It is possible to configure how alarms shall be handled in a system An alarm can be activated by a user in two different ways e Asingle long press e Multiple press The following alarm types are handled e Push button alarm e Test alarm In a template or Number in PDM IMS3 the parameters for activation are found at Alarm gt Alarm on long press Alarm gt Alarm on multiple press Parameters in the current version are e Alarm type for long press Test alarm Push button Alarm 1 or Push button Alarm 2 or Not used If Not used is selected it is still possible to dial the call after alarm number without sending an alarm see 5 25 1 Call Predefined Number without Sending Alarm on page 33 e Text indication for alarm on long press Duration for long press e Alarm type for multiple press Test alarm Push button Alarm 1 or Push button Alarm 2 or Not used If Not used is selected it is still possible to dial the call after alarm number without sending an alarm 1 If the parameter Silent alarm is set no indication will be shown when an alarm has been sent or received 25 November 2011 Ver E 32 Configuration Manual Ascom d62 DECT Handset TD 92639EN see 5 25 1 Call Predefined Number without Sending Alarm on page 33 e Text indication for alarm on multiple press e Define multiple press e ALS e Silent alarm If enabled the indication of an alarm has been
26. See User Manual Ascom d62 DECT Handset TD 92477GB Shared Phone Note This is a license dependent feature see 4 4 Upgrade handset by license on page 11 and applicable for IP DECT systems only The feature Shared phone allows more than one user to use a handset When a handset is configured to be a shared phone it can be used by any shared phone user in the system Extension and messages will be user unique Messages and call lists are deleted when a user logs off a handset Contacts settings licenses and Bluetooth devices will be common for all shared phone users of the same handset The parameter Default Master ID determines which IP DECT Master the handset shall logon to In a small IP DECT system where a single IP DECT Master is used the parameter shall not be changed default ID is 0 25 November 2011 Ver E 45 Configuration Manual Ascom d62 DECT Handset TD 92639EN 5 38 5 39 Ina large IP DECT system where several IP DECT Masters are used the parameter may be changed depending on which IP DECT Master that shall be used If the handset shall logon another IP DECT Master the user can override the default Master ID by entering Master ID followed by the User ID lt gt lt Master ID gt lt gt lt User ID gt In a template or Number in PDM IMS3 the parameter is found at Systems gt Common gt Shared Phone Note When registering a handset for the first time in the PDM the Number User ID will be equal
27. TD 92639EN Configuration Manual Ascom d62 DECT Handset 25 November 2011 Ver E Configuration Manual Ascom d62 DECT Handset TD 92639EN Contents 1 IntroductioN coomommmmsmsmmmsmmmmmmmsmmmmmmmrmmmmmm 1 1 1 Abbreviations and GIOSSALY seccion ea 1 1 2 FUMCHION ALITY MATIX ur A ta eee eine netic cite 3 2 Getting started with Configuration of the d62 handset ooomoocommmsmss 5 271 RDMWindows Version ii A Aa 5 2 2 Device M nagerimilMS3 a 5 3 Installation Of handsets ccsccsecssscrsssccsesssscsssssessssesssscessssescssssessesessesescessesesseseesees 7 3 1 Preparing PDM Windows Version or IMS3 for handling of 062 een 7 3 2 Installation of a new Handset oo cessecssscsscssensecsccssensccsccucenscssccncessccsccusessessccucessecsecscensesseenees 7 4 Maintenance c ssesussssnesusnssnsnssssnnsnnsnssnsnssnsnusnssnsnnsnsnnsnssssnnsnnsnssnsnssnsnnsnssnennsnsnnenssssnnsnnsnnne 10 4 1 Definitions yasni ns unlikrehnaistenie 10 4 2 Upgrade handset software nensessessenssonsensenssunsensenssunsensonssunsensonssunsnnsonssunsnnsenstnnsnnsenssnnsenne 10 4 3 View licenses of handset unsssnsensensensensensnnsennsensnnsennsnnsensensonsnnennsnnsnnsnssanennn 11 4 4 Upgrade handset by license oo sesesecsssessesseseeseesscecsecsscaseseeseeseeeceuscucseeaeeaseseesssneaseaneans 11 4 5 Perform a Factory reset anne ee ee mn ats 13 4 6 Replacement procedure choice guide unenenensensesenennennensennensen
28. The User ID can be viewed in the handset by navigating to the menu Admin menu gt Device info gt User ID See also examples of handset configurations that can be made in chapter 5 Handset Configuration on page 18 3 2 3 Handset Installation in DECT or IP DECT System release 3 0 x or lower Create an identity 1 Insert the handset in a desktop charger or rack charger connected to PDM IMS3 2 In PDM IMS3 navigate to the Devices tab and locate the handset in the list of devices The handset is identified by finding the IPDI of the handset in the Device ID column 3 Right click the handset select Assign number and enter the extension number for the handset The number that is assigned must not be present under the Numbers tab If this is the case it is recommended to delete the number before Assign number is 25 November 2011 Ver E 8 Configuration Manual Ascom d62 DECT Handset TD 92639EN performed The handset s User ID will automatically be set to the same as the extension number Tip The User ID can be viewed in the handset by navigating to the menu Admin menu gt Device info gt User ID See also examples of handset configurations that can be made in chapter 5 Handset Configuration on page 18 Subscribe the handset 1 Assign an extension number in the DECT IP DECT system for the handset See the corresponding manual for the DECT IP DECT system 2 Subscribe the handset towards the DECT IP DECT syste
29. age and Send data 5 27 1 Add Service 1 Select Services 2 Select the service 1 10 to be configured 3 In the Name field enter the name of the service It will be displayed in the telephone 25 November 2011 Ver E 39 Configuration Manual Ascom d62 DECT Handset TD 92639EN 4 In the Type drop down list select the function Send Message Phone Call or Send data to be used 5 If needed in the Number field enter the destination number for the message call data The following values can be entered in the Number field Digits 0 9 P pause H hook Tip If the Phone call function was selected an additional character U can be entered in the Number field The telephone will prompt for user input with the possibility to enter numerical characters before establishing a call procedure call 6 If needed in the Prefix field enter the prefix to be used 5 27 2 Delete Service 5 28 5 29 5 30 1 Select Services 2 Select the service 1 10 to be deleted 3 In the Name field delete the name of the service Protect registration from user deletion It is possible to protect or unprotect a registration from deletion via the handset menu by altering the parameter Protected flag In a template Number in PDM IMS3 the parameter is found at Systems gt System X gt Registration data Emergency Call Number This is a phone number for emergency calls It is always possible to call this number
30. ation For example the application could be triggered by a positioning beacon However this section describes how to activate the system profile using PDM By default when the system profile is activated its name is displayed in the handset s idle screen The system profile name replaces the system name that is the DECT system the handset is subscribed to If a certain system profile always shall be active on a handset it is recommended to hide the settings menues the user cannot change If the user changes any settings that are specified in the system profile the settings will not be applied Example In the system profile Alarm has the alarm settings been configured In this case the user cannot change any alarm settings via the handset despite that the Alarm menu is visible It is recommended to hide the Alarm menu to avoid misunderstanding 1 Select System profiles 2 In the Active system profile on phone drop down list select one of the following e Normal no system profile will be used e System profile Shortcuts One click access to predefined functions can be configured for the Soft keys Hot keys Navigation keys and the Multi function button It is for example possible to define the soft key to make a call Shortcuts are configured via parameters in the Shortcuts folder Note When programming Soft keys both name and function must be set Tip It is also possible to configure shortcuts via the handset menu
31. attery low charge now Phonebook is not available at the moment Voice mail number not defined 25 November 2011 Ver E The handset is out of coverage or faulty handset The handset is defective Easy replacement procedure not followed correctly or failure during easy replacement procedure Phone lock is activated The battery level is low The phonebook is not activated or does not respond There is no Voice mail number defined in the handset TD 92639EN The beeps can be stopped with the mute button Then go into range Note When re entering the coverage area it can take a couple of minutes before the handset automatically has registered into the system If this does not work contact the system administrator Select the reset option on the middle soft key and upgrade the handset s software to version 3 0 0 or greater If this is not available or the problem persists send the handset for service Send the handset for service Enter the required PIN code If the PIN code has been lost enter a new PIN code via the PDM IMS3 or do a factory reset via the PDM IMS3 Charge the handset or replace or charge the battery Try again later or if the fault persists do a factory reset via the admin menu or via the PDM IMS3 Note that it may take several minutes for the phonebook to be available if there are many entries in Contacts and or company phonebook Define a Voice mail number via t
32. ber 2011 Ver E Configuration Manual Ascom d62 DECT Handset 92 39EN 5 18 Base station POSITIONING iii E RERE ERRA 28 5 19 DECT LOCATION aissi ca 29 5 20 Special LOC OM di tdci 31 LM e elo e wag 31 5 22 Pol LOCATION uri lisboa 31 5 23 Site Survey TOO li td 31 5 24 COMMON Alarm SUING iia 32 5 25 RUBENS 32 5 20 MessagIne SUN aaa 34 3 27 SENICE S E NON 39 5 28 Protect registration from user deletion sssensnsensensensensensensenneensensennenneen 40 5 29 Emergency Gall N mberarn ausansstsesstiliiesnliibeslkkesaa 40 5 30 Audio adjustment sa kia eee Ae MI Ae ea 40 5 3 1 Headsetc nfiguration acia 41 5 32 Display New Messages and Call Information Upside Down enenene 42 5 33 Display Management Layout uensensensensensensnensensensensonsonsnnennensensnnsonennennennensensonsonennnnnen 42 5 34 Owner identification in the idle display neenseenennennennesenenennensennen 42 5 35 Profiles iii 5 36 Shortcuts 5 37 Shared Phone 5 38 Push to Talk PTT Group Call 5 39 Bluetooth Data Profile oc ccceeesesessecsesssesseeseesessecsesscsssessesseesecsecseeneseesesseesecseeaeaeeseeseenees 46 6 Administration sesosssnssnssnssnssnssnssnssussnnsnnsnnsnnsnnsnnssnssnssnssnnsnnsnnsnnsnnsnnsnnsnnsansnnsnnnsnnsnnunne 48 6 1 Admin Menu Tree u 22er S E 48 6 2 Quick Access to the handset s Device Information eenenenennnenennennennennen 50 6 3 Quick Access to the Handset s Input Menus euenene
33. ct Restart reason gt e Back e System gt e Change system gt Automatically e System A Subscribe gt Next gt e Next e Back e Clear e Back e Unsubscribe gt Select e Back e Rename system gt System A gt eEdit gt Save e Back e Clear e Back e Priority gt System A gt e Edit gt e Save e Back e Clear e Back e Protection gt System A gt Change Back e Frequency band gt e Select e Back e Factory Reset gt e Yes e No This is a license dependent feature and is applicable for d62 Messenger and d62 Messenger only Figure 9 Admin Menu in d62 Other menues are described in User Manual Ascom d62 DECT Handset TD 92477GB 25 November 2011 Ver E 49 Configuration Manual Ascom d62 DECT Handset TD 92639EN 6 2 Quick Access to the handset s Device Information For quick access to device information short codes can be used from the idle menu To display this information enter the following codes in the handset For quick access to the Device Information DI menu in idle mode press the keys containing DI that is 34 To view the IPEI IPDI directly press 06 See the table below Information Software version Hardware version License information IPEI IPDI User ID Code H34 H34 H34 34 or 06 H34 H or 06 H34 6 3 Quick Access to the Handset s Input Menus For quick acc
34. ct the Licenses tab e Right click the handset in the list e Select Refresh The license key will now be downloaded to the handset 1 Only applicable if the handset is used in a IP DECT system 2 The handset s hardware must support Bluetooth 25 November 2011 Ver E 11 Configuration Manual Ascom d62 DECT Handset TD 92639EN 3 The handset will be restarted See also 4 3 View licenses of handset on page 11 for viewing the handset s license option s 4 4 2 License upgrade using import export Use this option if the PDM has no internet connection to the License Server A device information file XML must first be exported from the PDM and then imported to the License Web 1 Place the handset in a charger connected to the PDM 2 Open the PDM Windows Version e Select the Licenses tab e Right click the handset s in the list e Select Export e Save the file on a computer with internet connection to access the License Web later on 3 Access the License Web by entering the address https ascom ws com licenses in a browser The License Web is used for e Importing the device information file e Viewing Purchasing the license s for the handset s e Downloading the license file containing the license key s for the handset s See the online help on the License Web or Function Description Product Licensing Overview TD 92677GB for information on how to use the License Web 4 When the license file XML containi
35. depending on the set parameters in the handset f DECT location is enabled the handset sends the four last received DECT location IDs together with the time since they were received See also 5 19 DECT Location on page 29 f Base Station positioning is enabled the handset sends the best rated Base Station ID together with the time since it was received See also 5 18 Base station positioning on page 28 Site Survey Tool See User Guide Site Survey Tool TD 92220GB 25 November 2011 Ver E 31 Configuration Manual Ascom d62 DECT Handset TD 92639EN 5 24 5 25 Common Alarm Settings Note This feature is applicable for d62 Protector only In a template or Number in PDM IMS3 the parameters for activation are found at Alarm gt Common Parameters in the current version are e Stored alarm data nformation that shall be sent along an alarm for example a handset s location e Indicate triggered alarm with LED e Indicate triggered alarm with vibrator e Indicate triggered alarm with beeper signal e Password protect ALS Determines if a password is required to turn off the ALS e Number for automatic call after alarm Determines which number the handset automatically shall call after an alarm is sent This number call also be dialed without sending an alarm see 5 25 1 Call Predefined Number without Sending Alarm on page 33 See also 5 25 Push Button Alarm for additional parameter settings Push Button Alarm
36. ding customized sound The handset can play customized message alerts that are mapped to beep codes The message alerts must first be customized and then mapped to the beep codes Tip It is recommended to use this feature if you want to create a message alert that sounds like the equipment for example a respirator that generates an alarm Create Customized Sound 1 Select Settings gt Custom Sounds gt Custom Sound X where X represent 1 10 2 Set the following parameters e Label The name of the custom sound required The name will be visible when mapping the custom sound to a beep code later on e Melody The text string represents a non polyphonic sound By default example of melodies are set for Custom Sound 1 7 See also Appendix A Programming Custom Sound on page 56 e Beat The tempo in beats per minute to be used when playing the sound e Style The ratio of note to rest period to be used when playing the sound e Instrument The instrument to be used when playing the sound Map Beep Codes to Customized Sounds 1 Select Sound and Alerts gt Custom Message Alert 2 In the Beep code drop down lists select the customized sounds to be used for respectively beep codes Enable Customized Sound 1 Select Settings gt Sound and Alert 2 In the Message alert drop down list select Custom sounds according to beep code 5 26 2 Example of TTR TTP settings Example 1 This example describes the message ha
37. dset plays Beep code 0 No message alert is played Beep codes 1 6 1 5 and 10 beeps Beep code 7 Siren The handset will play the original message alerts that are mapped to the beep codes 1 Select Settings gt Sound and Alert 2 In the Message alert drop down list select Beeps according to beep code High beeps according to beep code Beep code sent from a system application The handset plays Beep code 0 No message alert is played Beep codes 1 6 1 5 and 10 beeps Beep code 7 Siren The handset will play the message alerts that are mapped to beep codes but with a higher tone 1 Select Settings gt Sound and Alert 2 In the Message alert drop down list select High beeps according to beep code Enhanced beeps according to beep code Beep code sent from a system application The handset plays Beep code 0 No message alert is played Beep codes 1 3 1 3 beeps Beep code 4 3 tones chime Beep code 5 10 beeps Beep code 6 Alarm sweep Beep code 7 Siren The handset will play extended message alerts that are mapped to the beep codes I Select Settings gt Sound and Alert 2 In the Message alert drop down list select Enhanced beeps according to beep code 25 November 2011 Ver E 35 Configuration Manual Ascom d62 DECT Handset TD 92639EN Custom sounds according to beep code Beep code sent from a system application The handset plays Beep code 0 No message alert is played Beep codes 1 7 Correspon
38. e able to mute the handset or set the ring volume to silent e Yes The mute restriction is disabled 5 14 2 Enable Disable Switch Off Function It is possible to prevent that the handset is switched off by a user 1 Select Customization gt Phone restrictions 2 In the Prevent switch off handset drop down list select one of the following e Yes The user will not be able to switch off the handset by pressing the On hook key e No The switch off restriction is disabled 25 November 2011 Ver E 26 Configuration Manual Ascom d62 DECT Handset TD 92639EN 5 15 Actions when Handset Placed in Charger 5 15 1 In Charger Action when not in Call The handset can be configured to perform an action when it is placed in a charger The selected action is only performed when no call is established When the handset is removed from the charger it returns to previous settings Note If the Logout action is enabled the handset needs to be logged in manually when it is removed from the charger 1 Select Connections gt In Charger 2 In the In charger action drop down list select one of the following e No action no action will be performed when telephone is placed in charger e Switch off the telephone will be switched off when placed in charger e Redirect the telephone will redirects all calls and messages d62 Messenger and d62 Protector only when placed in charger Note The destination number must be programmed in the PBX to be abl
39. e handset that is location ID and threshold value The handset stores the four last received location IDs see also DECT Location Test When an alarm is sent the four last stored location IDs together with the time since they were received are transmitted to give an indication of the location of the handset In addition the location IDs can also be sent to the system wihtout sending an alarm see 5 21 Special Location on page 31 and a system application can also request a handset s location see 5 22 Poll Location on page 31 The handset will not indicate when receiving and sending the location ID However when performing a location test it is possible to configure the handset to indicate when receiving a location ID In a template or Number in PDM IMS3 the parameter for activation is found at Location gt DECT location DECT Location Test The handset will display the received DECT location data in the following format LR lt Number of received locations gt LV lt Number of valid locations gt SS lt Signal strength gt T lt Threshold value gt L1 lt Location ID gt t1 lt Seconds gt L2 lt Location ID gt t2 lt Seconds gt L3 lt Location ID gt t3 lt Seconds gt L4 lt Location ID gt t4 lt Seconds gt LR is a counter that displays the number of received locations within the range of a DECT Location Device s regardless of threshold level in the DECT location device is exceeded or not LV
40. e to redirect calls messages Sound off the telephone will be silenced when placed in charger e Logout the handset will be logged out when placed in charger This option is only performed if the license dependent Shared Phone feature is enabled e Message absence if a message is sent from a system it will be notified that the handset is absence e Change profile the handset will change profile when placed in charger In the Change to profile drop down list select the profile to be used By default only the profile Normal is selectable If configured additional profiles will be visible see 5 35 1 User Profiles on page 43 5 15 2 In Charger Action when in Call The handset can be configured to end a call or turn on the loudspeaker when it is placed in a charger during a call If the handset is removed from the charger during the call it will not return to previous settings 1 Select Connections gt In Charger 2 In the Call behaviour drop down list select one of the following e No action no action will be performed when handset is placed in charger e End the handset will disconnect calls when placed in charger Note Some systems PBXs require that the handset sends a DTMF tone in order to end a call See 5 11 1 Send DTMF Tone when Pressing On Hook key on page 25 for configuration e Put on Loudspeaker the handset will activate the loudspeaker mode when placed in charger 5 15 3 Clear Lists when inserted in Charger
41. ermines if the PTT call shall be automatically or manually answered e Speaker mode Determines if the PTT call shall be answered in loudspeaker mode Bluetooth Data Profile Note This is a license dependent feature see 4 4 Upgrade handset by license on page 11 and applicable for d62 Messenger with Bluetooth and d62 Protector with Bluetooth only The handset can be configured to receive data from a bluetooth barcode reader and then send the data to another destination See also User Manual Ascom d62 DECT Handset TD 92477GB for information on how to connect a bluetooth barcode reader In a template or Number in PDM IMS3 the parameters are found at Bluetooth Data gt Configuration 25 November 2011 Ver E 46 Configuration Manual Ascom d62 DECT Handset TD 92639EN The following optional parameters can be set e Prefix A prefix for example 23 or Barcode can be sent along with the barcode data e Number Determines where the data shall be sent Note If no number is defined the data is transmitted as user data that is the data is sent to a system application Otherwise the data is sent as a message for example to another handset 25 November 2011 Ver E 47 Configuration Manual Ascom d62 DECT Handset TD 92639EN 6 Administration 6 1 Admin Menu Tree The handset has a hidden menu for system administrators The Admin menu contains e Software and hardware information license information IPEI IP
42. ess to the handset s menus for entering data short codes can be used in idle mode Menu Enter license key 6 4 LEDindications Code H35H The following table shows the LED indications that are used for d62 LED indication None Green fixed Green flashing Orange fixed Orange flashing 1 000 ms on 1 000 ms off Red fixed 25 November 2011 Ver E Description Switched off Handset fully charged and in charger Switched on but not in charger Charging Software download Software error Service needed 50 Configuration Manual Ascom d62 DECT Handset TD 92639EN 7 Troubleshooting 7 1 7 2 This section contains information on how to solve common operational problems and information on warnings you may receive Go through the following lists if you encounter any problems If this checklist does not solve the problem contact the system administrator If other users have similar problems there may be a system error Fault Symptoms If any of the following Fault Symptoms occur follow the instructions below Fault Probable cause Action or comment The display stays dark Low battery level or Charge the battery If the faulty handset handset does not work after charging contact the system administrator There is no ring signal The handset is muted or the Press and hold the Mute key ring volume is set to silent or or increase volume Settings faulty handset gt Sound Alerts g
43. handset is turned on Monitoring a one way speech channel is established that is the called part can only listen to an conversation This configuration makes it possible to long press the push button to dial the number without sending an alarm However the push button can be configured to send an alarm by pressing it twice see Alarm type for multiple press in chapter 5 24 Common Alarm Settings on page 32 Information about the handset s location can also be sent along with an alarm see 5 18 Base station positioning on page 28 and 5 19 DECT Location on page 29 1 If the parameters ALS and Silent alarm are set no ALS will be triggered after an alarm has been sent 2 The ALS will not be activated if an automatic call is established after an alarm has been sent 25 November 2011 Ver E 33 Configuration Manual Ascom d62 DECT Handset TD 92639EN 5 26 Messaging Settings Note This feature is applicable for d62 Messenger and d62 Protector only It is possible to configure how incomming messages shall be indicated and displayed in handset The parameters can be found at Settings gt Sound and Alerts e Vibrate alert Determines if the handset shall vibrate when receiving incoming calls and messages e Message alert Determines the message sound for incoming messages It is possible to select a predefined melody Message 1 Message 7 or a beep code that represents a certain sound For more information on how to configure
44. harger CR3 The charger is connected via USB or ethernet to the PDM Windows Version or the IMS3 In the case of IP DECT it is possible to configure the d62 over the air This chapter describes how to configure handsets in three different system setups e with PDM Windows Version e with IMS3 via chargers e with IMS3 over the air PDM Windows Version The Windows Version is run on a PC The handset is configured via PDM Windows Version as follows e Connect a desktop charger DC4 or a rack charger CR3 via USB to the computer running PDM e Start PDM e Place the handset in this charger which shall be connected to PDM The handset can either be turned off or turned on when placing it in the charger A handset that is turned off will start up automatically and the battery charging symbol will be displayed For instructions on how to use PDM Windows Version see Installation and Operation Manual Portable Device Manager PDM Windows Version TD 92325EN Figure 1 Configuration of handsets via PDM Windows Version Device Manager in IMS3 The Device Manager in IMS3 runs on an ELISE3 module For instructions on how to use the IMS3 see Installation and Operation Manual IMS3 TD 92762EN Configuration Manual Ascom d62 DECT Handset TD 92639EN 2 2 1 Via Chargers e Connect a desktop charger DC4 or a rack charger CR3 via the Ethernet port to the network The charger is by default configured to connect to the network us
45. he PDM IMS3 52 Configuration Manual Ascom d62 DECT Handset Could not encrypt connection The parameter Encryption License key not accepted Not allowed 7 3 Error Messages in PDM Required is enabled in the handset in combination with 1 Unencrypted base station s and or 2 Unsupported base station s 1 The license key is to short long 2 The license key is not valid 1 The handset with the shared phone functionality enabled cannot be logged in due to another handset using the extension that is User 2 The extension User does not exists 3 The password is not correct TD 92639EN 1 Disable the Encryption Required parameter in handset and or 2 Enable the encryption in the base station s and or Note If Ascom s base station s is used the software version must be 3 1 x or greater 3 Use supported base station s Ask your supplier 1 Make sure that the license key consists of 29 digits 2 Generate a valid license using the License Web 1 Logout the handset using the extension 2 Make sure that you entered correct extension If needed contact the system administrator 3 Make sure that you have entered correct password Ask the system administrator if you have forgot the password The following error messages can be shown in the PDM See also Installation and Operation Manual Portable Device Manager PDM Windows Version TD 92325EN Error message
46. ide Down New messages and information about incoming calls can be displayed upside down This can be useful if you wear the handset in a belt and want to read the message call information without rotating the handset When pressing any key the messages will be displayed in the normal way 1 Select Settings gt Display 2 In the Rotate display text drop down list select one of the following On New messages and call information will be rotated 180 degrees e Off Disables the rotation function Display Management Layout In the Active area of the display the first 2 rows can show 12 characters each default It is possible to extend the number of rows characters to be displayed in idle mode during a call up to 3 rows with 16 characters each When extending the rows characters the System name or Owner ID will be hidden in order to allocate space for system dependent information instead NOTE All settings except the default setting require an IP DECT system with software version 5 0 x or higher 1 Select System X 2 In the Display Management Layout drop down list select one of the following e 2x12 characters e 2x16 characters e 3x16 characters remove Owner ID e 3x16 characters remove system name Owner identification in the idle display It is possible to add owner identification in standby mode of the handset In a template or Number in PDM IMS3 the parameter is found at Settings gt Owner ID Note The Owner I
47. in handset e User input specifies if time or date is required for the absence reason only for General absence 25 November 2011 Ver E 22 Configuration Manual Ascom d62 DECT Handset TD 92639EN 5 9 In Call Menu In Call Menu is a configurable menu in the handset The purpose of the In Call Menu is to provide a user friendly access to system dependent functionality during a call such as e Start a new call during a conversation Switch between calls e End acall e Transfer a call e Transfer to a new call e Make a conference call e Activate call back e Sending call waiting e Open Contacts that is Local phonebook and Company phonebook e Send DTMF e Viewing DECT information Turning microphone on off Tip It is also possible to configure own In call functions see 5 9 1 Configure Own In Call Functions on page 23 or create a shortcut to a certain In call function see 5 9 2 Create Hide a Soft Key to an In Call Function on page 23 The menu is described in User Manual Ascom d62 DECT Handset TD 92477GB The programming of the menu is done with PDM For instructions on how to work with PDM see Installation and Operation Manual Portable Device Manager PDM Windows Version TD 92325EN Using the PDM and the Edit template feature the parameter can be found at Systems gt System X gt PBX Settings gt In call functionality Ask your supplier for example templates that will configure the in call menu f
48. ing DHCP If DHCP is not used in the network connect each charger via USB to a PDM Windows Version and configure a static IP address e Start the IMS3 Place the handset in a charger that is connected to the IMS3 The handset can either be turned off or turned on when placing it in the charger A handset that is turned off will start up automatically and the battery charging symbol will be displayed Figure 2 Configuration of handsets via IMS3 and chargers 2 2 2 Over the air via IP DECT There is no external equipment needed besides IMS3 and IP DECT Please proceed with 3 Installation of handsets on page 7 Ascom IP DECT System zur Client Figure 3 Configuration of handsets via IMS3 and over the air 25 November 2011 Ver E 6 Configuration Manual Ascom d62 DECT Handset TD 92639EN 3 Installation of handsets 3 1 3 2 This section describes the recommended procedure for installing and configuring handsets There are several ways to install a handset but the procedures described here guarantees simple maintenance of the system It is recommended to use the IMS3 to install and maintain handsets in a large system The reason is that it enables to install upgrade and configure a large amount of handsets simultaneously Another benefit is that the collection of the handsets from the user is not needed They can be maintained while placed in network connected desktop charger
49. ion information screen can be accessed during a call by pressing the soft key More and select Location info Special Location It is possible to configure a handset to automatically sends its location to the system each time it receives a valid location from a Location Device having the parameter Immediate Alarm Transmission enabled Note A handset that receives a new location already visited within the last 3 seconds will not send the location towards the system This will prevent unwanted repetitions of special locations in the system In a template or Number in PDM IMS3 the parameter for activation is found at Location gt Special location Special Location It is possible to configure a handset to automatically send its location to the system each time it receives a valid location from a Location Device having the parameter Immediate Alarm Transmission enabled Note A handset that receives a new location already visited within the last 3 seconds will not send the location towards the system This will prevent unwanted repetitions of special locations in the system In a template or Number in PDM IMS3 the parameter for activation is found at Location gt Special location Poll Location A system application can request a location of a handset When location of the handset is requested the handset send its exactly location DECT location enabled or an approximate ocation Base Station positioning enabled
50. is a counter that displays the number of received locations within the range of a DECT location device s with a signal strength greater than the threshold value that is a valid location SS is the signal strength for the current stored location T is the threshold value for the current location L1 L4 shows the four last valid location IDs The location ID with highest difference between the measured signal strength and threshold value is regarded as the current location L1 This means that only one current location may exist even if several valid locations have been received t1 t4 is a counter that displays the elapsed time in seconds since the locations L1 L4 were received respectively It stops counting when it reach its maximum value that is 65535 seconds 25 November 2011 Ver E 29 Configuration Manual Ascom d62 DECT Handset TD 92639EN See also figure 4 60 dBm Threshold value 50 dBm Signal strength DECT Location Device Handset Figure 4 A handset locates a valid DECT location ID In figure 4 a DECT location device has the threshold value 60 dBm and a handset is within range and measures the DECT location device s signal strength to 50 dBm That is the signal strength is greater than the threshold value In this case the difference between the signal strength and the threshold value is the highest 10 dBm and is regarded as the current location L1 Press the soft key Menu Select Cal
51. is device and do the following 5 In the Licenses menu select Refresh to complete the transfer of the license The device is now a d62 Messenger or d62 Protector depends on which license that was moved to the device See also 4 6 Replacement procedure choice guide on page 14 for information on how to move user parameters and contacts to another handset Perform a Factory reset When a factory reset is done on a handset all configuration settings will be restored to default values PBX subscriptions will be removed and all data are removed This includes contacts messages etc The software will be left intact Factory Reset using PDM 1 In PDM click the Device tab and mark the handset to be facory reset Note that the handset must be online 2 In the Device menu select Factory reset Alternatively right click the handset and select Factory reset 3 A Reset devices dialouge appears click Yes The handset will be restarted Factory Reset using Handset It is possible to factory reset a handset from its Admin menu 1 To activate the Admin Menu enter the Call time screen and press gt lt lt lt 25 November 2011 Ver E 13 Configuration Manual Ascom d62 DECT Handset TD 92639EN 4 6 4 7 2 Select Factory Reset 3 A Reset portable dialogue appears press Yes The handset will be restarted Replacement procedure choice guide Depending on situation two different replacement procedures can be chose
52. isable the DTMF tones select Off in the Push to talk DTMF tones drop down list Uploadable Language It is possible to upload one additional language to the handset The language file is generated via an Excel file The Excel file used to generate language files is delivered from your supplier Note If another language file is uploaded the first additional language is overwritten Certain special characters are allowed when generating the language file see information in the Excel file To upload an additional language the PDM or IMS3 is used go to the devices tab and select device s In the Device menu select Upload language A parameter can be altered to match the uploaded language The parameter controls e The characters available for text input e The sort order in the phonebook This parameter is only used when Language is set The Parameter can be found in the Settings folder See also Installation and Operation Manual Portable Device Manager PDM Windows Version TD 92325EN Tip It is also possible to upload a language on several handsets of the same device type d62 simultaneously using the Baseline function in the IMS3 See Installation and Operation Manual IMS3 TD 92762EN 25 November 2011 Ver E 25 Configuration Manual Ascom d62 DECT Handset TD 92639EN 5 13 Customize the Menu It is possible to customize the handset s menu by turning certain menues On or Off This is done in the PDM by edi
53. l Ascom d62 DECT Handset TD 92639EN 5 4 Company Phonebook It is possible to create a phonebook that is administered centrally and uploaded to the handset from PDM IMS3 If this feature is used entries from Contacts and Company Phonebook are merged The Company Phonebook entries are locked and cannot be edited in the handset 1 Create a Company phonebook file 2 Import the Company phonebook file to PDM IMS3 see the corresponding Installation and Operation Manual 3 Upload the company phonebook file to the handset s via PDM IMS3 see the corresponding Installation and Operation Manual 5 4 1 Create a phonebook file The phonebook file cpb is normally created from an Excel file using a script to extract the information and create to the phonebook file cpb The Excel file Company Phonebook xls is delivered from your supplier The handset supports a maximum length of 24 characters in each field additional characters are truncated when the phonebook file is created The following characters are accepted in the handset number field in the phonebook file but are ignored when the phonebook file is created and space 5 4 2 Upload a phonebook file 5 5 In PDM IMS3 go to the devices tab and select device s In the Device menu select Upload phonebook See also Installation and Operation Manual Portable Device Manager PDM Windows Version TD 92325EN or Installation and Operation Manual IMS3 TD 92762EN
54. llow the instructions for installing a handset see 3 2 Installation of a new handset on page 7 When the handset is saved unsubscribe the old handset from the PBX The following steps are described in two different scenarios check which one suits the best before proceeding 4 7 1 Data included in a replacement transfer The following data is replaced during a replacement with IMS3 e User parameters including User ID e Contacts entered by the user Note that the following data is not replaced e DECT registration e Call list e Messages e Bluetooth pairing list e Company phonebook e Downloaded Language e Licenses 25 November 2011 Ver E 14 Configuration Manual Ascom d62 DECT Handset TD 92639EN 4 7 2 Handset Replacement with IMS3 in DECT or IP DECT System release 3 1 x or higher Note The handset to be installed must not have any previous valid registrations If it has a valid registration unsubscribe the handset or follow the instructions in 4 7 3 Handset Replacement with IMS3 in DECT or IP DECT System release 3 0 x or lower on page 15 1 Unsubscribe the old handset If the unsubscribtion cannot be performed in the handset unsubscribe the handset via the IP DECT interface See the corresponding IP DECT documentation 2 Subscribe the new handset with the same extension number as the old handset The subscription procedure is described in User Manual Ascom d62 DECT Handset TD 92477GB During the sub
55. ls ul 1 2 3 Select Admin menu 4 Select Location info 5 Select DECT Location info Indication of DECT Location When the DECT Location info screen is present the handset can give a beep indication and or LED indication when valid locations are received In a template or Number in PDM IMS3 the parameters for activation are found at Location gt Indicate location with beep e Off The beep indication is turned off e Beep on new The handset beeps when it receives a new valid location A location is considered as new when the location ID is changed for the current location e Beep always The handset beeps when it is receives a valid location Location gt Indicate location with LED e Off The LED indication is turned off e Blink on new The LED flashes when the handset receives a new valid location A location is considered as new when the location ID is changed for the current location e Blink always The LED flashes when the handset receives a valid location e Steady always The LED lits continuously as long as the handset receives valid locations with a rate not exceeding 1 seconds 1 Only visible if the Admin menu is activated see 6 Administration on page 48 25 November 2011 Ver E 30 Configuration Manual Ascom d62 DECT Handset TD 92639EN 5 20 5 21 5 22 5 23 Location Information during Call When the Admin menu is activated and DECT location is enabled the DECT locat
56. m s base station is used the software version must be 3 1 x or greater e The handset software version must be 2 9 7 or greater Using the Edit template feature in the PDM the parameter can be found at Systems gt Encryption required When the parameter is set to Yes it is only possible to establish calls via encrypted base stations The default value is No Base station positioning An approximate location of the handset is possible to sent along with an alarm The handset evaluates the field strength ratio of the individual radio Base Stations and sends the best rated Base Station ID to indicate an approximate location of the handset In addition a system can also request the Base Station ID regardless if an alarm is sent or not See 5 22 Poll Location on page 31 In a template or Number in PDM IMS3 the parameter for activation is found at Location gt Base station positioning Note The standby time for the handset will be lower when Base station positioning is activated 25 November 2011 Ver E 28 Configuration Manual Ascom d62 DECT Handset TD 92639EN 5 19 DECT Location Note This is a license dependent feature see 4 4 Upgrade handset by license on page 11 The parameter DECT Location for the Location Device must also be enabled Contact the system administrator for more information The DECT Location feature is equipped with DECT location devices which continuously transmit location information to th
57. m The subscription procedure is described in User Manual Ascom d62 DECT Handset TD 92477GB In order to easily identify the handset both the IPDI and the User ID are shown in the handset when initiating the subscription procedure 25 November 2011 Ver E 9 Configuration Manual Ascom d62 DECT Handset TD 92639EN 4 Maintenance 4 1 4 2 Definitions In the replacement descriptions the handsets are defined as e old handset is the handset to be replaced possibly damaged but still working e new handset is the replacement handset that will get the settings used in the old handset Upgrade handset software It is possible to upgrade or reinstall the software on a handset When upgrading the software of the handset any data for example messages may be deleted 1 Open the WinPDM or the Device Manager in the IMS3 2 In the Devices tab right click the handset to be upgraded reinstalled and select Upgrade software 3 If needed import the software file to be used by clicking Import Locate the software file bin or pkg and click Open 4 In the Available software drop down list select the desired software file bin and click OK The software will now be downloaded to the handset The following table shows the approximately download times for d62 when done over the air OTA in an IP DECT system or via charger in a DECT system OTA via IPBS OTA via lPBL DC4 Charger connected DC4 Charger connected to
58. n replacement via PDM IMS3 and Easy Replacement Use the following list as a guide to choose which procedure to use e Ifa handset needs to be replaced due to for example a broken display see User Manual Ascom d62 DECT Handset TD 92477GB e Ifthe electrical connection is damaged it might not be possible to follow the Easy Replacement procedure Depending on fault it might work to do a replacement via PDM IMS3 see 4 7 Replacement of Handset with the IMS3 on page 14 or 4 8 Handset Replacement with the PDM Windows Version on page 15 e lf two handsets and their settings shall be switched between two users follow 4 7 Replacement of Handset with the IMS3 on page 14 or 4 8 Handset Replacement with the PDM Windows Version on page 15 Replacement of Handset with the IMS3 Both the old handset and the new handset must be of the same device type d62 or d41 The same extension number is assigned to the new hancset Make sure that the old handset is saved in the IMS3 Start the Device Manager in the IMS3 and navigate to the Numbers tab There shall be a tick in the Saved column for the old handset If the handset is not saved insert it into a desktop charger or rack charger connected to IMS3 and perform a save see Installation and Operation Manual IMS3 TD 92762EN If it would be impossible to save the old handset settings stop this replacement procedure Instead unsubscribe the old handset from the PBX register the new handset and fo
59. nd message with priority 1 is received and displayed while the message with priority 2 is put in the queue TTP for the message with priority 2 is paused and TTP for the message with priority 1 is started 25 November 2011 Ver E 37 Configuration Manual Ascom d62 DECT Handset TD 92639EN After 20 seconds TTP expires for the message with prio 1 and the message is placed in the queue The message with priority 2 is shown again and its TTP continues TTP expires after 10 seconds for the message with priority 2 In this case all messages have been shown 20 seconds each and the oldest shown message with the highest priority is displayed in this case the message with priority 1 The handset does not indicate when it shows the message again since it already has been shown and indicated once The message with priority 2 is placed in the queue Example 3 This example describes the message handling with the following message settings e TTP 20 seconds e TTR 2 minutes Tip It is recommended to use these settings if the user shall not be interrupted during 20 seconds while reading a message unless a message with higher priority is received When the user has read a message its priority is no longer important that is when TTP expires In addition if a message is not shown again within the TTR interval it is considered as not important and is removed from the queue Messaging Inbox 20 sec Figure 7 Message handling withou
60. ndling with the following message settings e TTP Prioritize forever e TTR Close manually Tip It is recommended to use these settings if messages with the highest priority always shall be displayed until the user closes the current message 25 November 2011 Ver E 36 Configuration Manual Ascom d62 DECT Handset TD 92639EN The user closes the message Figure 5 Describing how queing and prioritizing for messages with equal messages works In figure 5 a message with priority 2 is received at 13 59 and is displayed in the handset Another message with equal priority is received at 14 02 and will be placed in the queue If no messages with higher priority are received the user needs to close the current displayed message to show the next message in the queue In this case the message received at 14 02 The closed message will be indicated as a read message in the Messaging Inbox Example 2 This example describes the message handling with the following message settings e TTP 20 seconds e TTR Close manually Tip It is recommended to use these settings if the user shall not be interrupted during 20 seconds while reading a message unless a message with higher priority is received When the user has read a message its priority is no longer important that is when TTP expires Figure 6 In figure 6 a message with prio 2 is received and displayed in the handset TTP for the message is started After 10 seconds a seco
61. needed for some functions e Control question Determines if a Proceed dialogue shall appear when pressing a soft key Configure Idle display groups sub group By default the name of a system profile is displayed in the handset It is only needed to configure an idle display group if a system name not shall be displayed in the handset Select System Profiles gt System Profiles Sub Groups gt Idle display groups gt Idle display group 1 e Show name of system profile Determines if the name of the system profile shall be displayed in the handset s idle screen e Name of group Determines the name of the group Create System Profile using Pre defined Sub Groups In order to create a system profile it must be connected to the pre defined sub groups Select System Profiles gt System Profile X 1 If the parameter Silent alarm is set no indication will be shown when an alarm has been sent or received 25 November 2011 Ver E 44 Configuration Manual Ascom d62 DECT Handset TD 92639EN 5 36 5 37 e Soft keys group Determines if a soft group shall be used e Alarm settings group Determines if a alarm settings group shall be used e Presence group Determines if a presence group shall be used e Idle display group Determines if an idle display group shall be used Activate Deactivate System Profile When a system profile is created it can be activated on the handset using PDM IMS3 or via an Unite applic
62. ng the license key s has been downloaded from the License Web select File gt Import gt Licenses in the PDM to import the file 5 When the file is imported the license key s is dowloaded to the handset s and the handset will be restarted See also 4 3 View licenses of handset on page 11 for viewing the handset s license option s 4 4 3 Manual license upgrade Use this option if the serial numbers of the devices cannot be exported to a file due to a PDM is not in use The serial number s must be manually entered in the License Web to get the corresponding license key for the handset The license key must also be manually entered in the handset See the online help on the License Web or the Function Description Product Licensing Overview TD 92677GB for information on how to get a license key Tip If several handsets shall be upgraded it is recommended to use 4 4 2 License upgrade using import export on page 12 The license key is added via the Admin menu in the handset see 6 1 Admin Menu Tree on page 48 for information on how to activate the Admin menu Tip It is also possible to press 35 in idle mode for quick access to the Enter license key Press the soft key Menu Select Calls Select Admin menu 1 2 3 4 Select Enter license key 5 Enter the license key without any spaces between the digits 6 Press OK 25 November 2011 Ver E 12 Configuration Manual Ascom d62 DECT Handset TD 92639EN
63. nsensensensenennennennensensensnnennsenennennenennn 50 6 4 LED indic tionsuuaeseseneen ie 50 7 Troubleshooting css0ussonesosessssnnssnssnnnsnnssonesnnsnnnssnsssnssnnsnnnsnnssnnssnnssnnssnnssnssnsssnnsnnssene 51 7 1 EQUIESIMPLO Sii ns ra 51 7 2 Display Information in Handset snsnenensensensensensenssnsensennennennennsnsonnnnn 51 7 3 Error Messages IPD en aekssu RA ran 53 8 Related Documents uss0rssussonssonssonsnnssnnssnnsnnnssnsssnssnnssnnsnnnsnnssnnssnnsnnsnsnssnnsnsnnsnnnsnnssnnnnnne 54 9 Document History cuesouesosssessnssnssnnssonennnesnnssnnssnnsnsssnnsnnssnnssnnssnnssnssnsssnnsnnssonssnnssnnssnnssnns 55 Appendix A Programming Custom Sound creseresssenssensssnnsonsnonsnonenonennnsnessnnssnssonesenenen 56 IO NS 58 25 November 2011 Ver E Configuration Manual Ascom d62 DECT Handset 1 Introduction 1 1 TD 92639EN This document is a guide for installing configuring and maintaining functionality of the d62 handsets The d62 can be used straight away in your system but it is highly recommended to install the Portable Device Manager PDM Windows Version or the Integrated Wireless Messaging and Services application IMS3 This enables customization of the behaviour of the handset to suite each user profile and the specific PBX used in the system The PDM Windows Version is aimed for smaller sites where the handsets are within reach The IMS3 makes it possible to administrate the handse
64. nsing Overview TD 92677GB before reading this section The document describes how to view current license s purchase license s and the technical solution of the upgrading alternatives described below It is possible to upgrade a handset to Protector and or add new functionallity by adding a license key for the function s variant There are three alternatives for upgrading a handset e Automatic upgrade see 4 4 1 Automatic license upgrade on page 11 e License upgrade using import export see 4 4 2 License upgrade using import export on page 12 e Manual upgrade see 4 4 3 Manual license upgrade on page 12 Note A handset can be re licensed up to 99 times The following options are license dependent e Shared Phone see 5 37 Shared Phone on page 45 for additional settings e DECT Location see 5 19 DECT Location on page 29 for additional settings e Bluetooth Data Profile see 5 39 Bluetooth Data Profile on page 46 for additional settings 4 4 1 Automatic license upgrade Use this option if the PDM has an internet connection to the License Server 1 Place the handset in a charger connected to the PDM First time the handset logs on the PDM the license key will automatically be downloaded to the handset go to step 3 2 If the handset has been logged on to the PDM before no automatic check for licenses will be done The PDM and License Server must be synchronized as follows e Open the PDM Windows Version e Sele
65. o different scenarios check which one suits the best before proceeding 4 8 1 Handset Replacement with WinPDM in DECT or IP DECT System release 3 1 x or higher Note The handset to be installed must not have any previous valid registrations If it has a valid registration unsubscribe the handset or follow the instructions in 4 8 2 Handset Replacement with WinPDM in DECT or IP DECT System release 3 0 x or lower on page 16 1 4 8 2 Unsubscribe the old handset If the unsubscribtion cannot be performed in the handset unsubscribe the handset via the IP DECT interface See the corresponding IP DECT documentation Subscribe the new handset with the same extension number as the old handset The subscription procedure is described in User Manual Ascom d62 DECT Handset TD 92477GB During the subscription procedure the handset s User ID will automatically be set to the same as the extension number The User ID is used to identify the handset when it is connected to PDM and will be visible in the Number column Tip The User ID can be viewed by navigating to the menu Admin menu gt Device info gt User ID Insert the new handset into a desktop charger or rack charger connected to the PDM A dialogue window appears asking the user to decide whether to use the Number settings in PDM or the Number settings in the device Select PDM The handset will automatically be synchronized and all data and parameter settings will be
66. ong pressing the alarm button If Not used is selected it is still possible to dial the call after alarm number if any see 5 24 Common Alarm Settings on page 32 without sending an alarm e ALS Determines if a ramped up signal shall sound after an alarm is sent Note If the handset is configured to call a pre defined number when an alarm is sent see 5 24 Common Alarm Settings on page 32 the ALS will not be triggered 5 Select System Profiles gt System Profiles Sub Groups gt Alarm settings group gt Alarm settings X gt Alarm on multiple press e Alarm type for multiple press Determines the alarm type to be sent when pressing the alarm button twice or more If Not used is selected it is still possible to dial the call after alarm number if any see 5 24 Common Alarm Settings on page 32 without sending an alarm e ALS Determines if a ramped up signal shall sound after an alarm is sent Note If the handset is configured to call a pre defined number when an alarm is sent see 5 24 Common Alarm Settings on page 32 the ALS will not be triggered Configure Soft key groups sub group Select System Profiles gt System Profiles Sub Groups gt Soft key groups gt Soft key group X gt Soft key X Soft key label Determines the name to be displayed on the soft key e Function Determines the function to be connected to the soft key e Value Determines a value for example phone number to a function The value is only
67. or your PBX 5 9 1 Configure Own In Call Functions Besides the default In call functions it is possible to define 10 extra system specific call services by codes The codes can be programmed with digits 0 9 P pause H hook auto disconnection U the handset prompts for user input with the possibility to enter numerical characters procedure call Select Systems gt System X gt PBX Settings gt In call functionality gt General purpose X In the Name field enter the name to be displayed in the In call menu In the Data field enter the applicable code to be used for the function B WN e Click OK to save the settings Tip Your supplier may have a template example that will configure the In call functions menu for the PBX 5 9 2 Create Hide a Soft Key to an In Call Function It is possible to configure the left Soft key or right Soft key as a shortcut to a certain In call function or hide the Soft keys By default the left Soft key is configured as a loudspeaker key and the right Soft key is configured as R key 1 This option will be visible in the handset when the parameters New call and Transfer are set 2 This option will be visible in the handset when the Admin Menu is activated See 6 Administration on page 48 3 This option is always visible in the handset and cannot be disabled 25 November 2011 Ver E 23 Configuration Manual Ascom d62 DECT Handset TD 92639EN 5 10 Create a Soft Key to
68. ortable Device Manager PDM Windows Version TD 92325EN Using the PDM and the Edit template feature the parameter can be found at Systems gt Common gt Call Services gt General Service X Tip Your supplier may have a template example that will configure the call services menu for the PBX 5 6 1 Activate Deactivate Call Services when Changing Profile 5 7 It is possible to activate deactivate a Call service when changing profile in the handset This feature can for example be used to send feature access codes for example 21 to the system when the handset changing profile 1 If needed configure the Call services to be used for the profiles respectively See 5 6 Call Services 2 Select User Profiles gt User Profile X where X represents 1 4 3 Select Presence and diversion gt Call services 4 In the When activated and When deactivated drop lists select the Call services to be used when the profile is activated and deactivated TIP It is possible to activate a profile when placing a handset in a charger see 5 15 1 In Charger Action when not in Call on page 27 Call Diversion It is possible to configure user friendly call diversion menus in the handset using PDM IMS3 These menus can then be selected in the handset by selecting Calls gt Call services gt Divert calls Tip Beside the default call diversion menus it is possible to define 10 extra system specific services codes see 5 6 Call Services 1
69. phonebook The same phonebook can be used in different systems In order for this feature to work numbers must be stored in the phonebook in international format with a sign for the international access code Also the Own Line parameters must be configured via PDM IMS3 For instructions on how to work with PDM IMS3 see Installation and Operation Manual Portable Device Manager PDM Windows Version TD 92325EN or Installation and Operation Manual IMS3 TD 92762EN 25 November 2011 Ver E 24 Configuration Manual Ascom d62 DECT Handset TD 92639EN 5 11 Configure DTMF Some legacy systems PBXs require that the handset sends DTMF tones when pressing releasing the PTT button and or when pressing the On hook key to end a call NOTE This is only applicable for d62 Messenger and d62 Protector 5 11 1 Send DTMF Tone when Pressing On Hook key 1 Select Settings gt DTMF 2 In the On hook DTMF tone drop down list select the DTMF tone to be sent when the On hook key is pressed In order to disable the DTMF tone select Not used 5 11 2 Send DTMF Tones when Pressing Releasing the PTT Button 5 12 1 Select Settings gt DTMF 2 In the Push to talk DTMF tones drop down list select On 3 In the PTT DTMF ton on push drop down list select the DTMF tone to be sent when pressing the PTT button 4 In the PTT DTMF ton on release drop down list select the DTMF tone to be sent when releasing the PTT button In order to d
70. r Manual See change bars for additional updates D 20 October 2010 See change bars for additional updates E 25 November 2011 See change bars in the document 25 November 2011 Ver E 55 Configuration Manual Ascom d62 DECT Handset TD 92639EN Appendix A Programming Custom Sound Before starting programming custom sound it is recommended to have basic knowledge about notes The melody in a custom sound is represented by a text string consisting of several elements Element Subelement Values Note gt Octave prefix 0 A 55Hz 1 A 110Hz EL 3 4 default 5 6 EJ 8 A 14080 Hz If no octave prefix is added the prefix 4 will be Basic notes Ess notes flat notes amp d amp g amp a amp b Iss notes sharp notes HC Hd f tg Ha Duration O Full note 1 1 2 note 2 1 4 note 3 1 8 note 4 1 16 note 5 1 32 note Silence gt Rest r Duration 1 to 5 1 long pause 5 short pause Duration specifier Dotted note Double dotted note 2 3 length 25 November 2011 Ver E 56 Configuration Manual Ascom d62 DECT Handset TD 92639EN Element Subelement Values Vibration N A Vibeon Vibeoff lt number of repetitions gt for example 2 Repeat N A 0 repeat forever repeats the melody string 2 times Example of a melody text string 1 2 34 5 671 2 483 5 MAA AAA ADA 6vibeonc3 c3vibeoffr3 3 7vibeon c3r1d3vibeoff Figure 10 Example of
71. s DC4 on the users desks Network connected rack chargers CR3 can also be used or over the air in the case of IP DECT The PDM Windows Version enables administration of handsets inserted in a Desktop Charger DC4 or Rack Charger CR3 connected via USB to the administrator s computer For PDM see Installation and Operation Manual Portable Device Manager PDM Windows Version TD 92325EN or Installation and Operation Manual IMS3 TD 92762EN Preparing PDM Windows Version or IMS3 for handling of d62 If the parameter definition file def file for the handset is not present in the PDM Windows Version or IMS3 it can be added by following the procedure below The parameter definition file and software files are delivered as a package file with the extension pkg Note that template files tpl may also be included in a package file 1 Open the PDM Windows Version or the IMS3 2 In the File menu select Import gt Packages 3 Select the package and click OK The package will be imported and the files will be created one definition file with the extension def and one software file with the extension bin Template files may also be created File extensions are further explained in an appendix in Installation and Operation Manual Portable Device Manager PDM Windows Version TD 92325EN and Installation and Operation Manual IMS3 TD 92762EN Installation of a new handset The installation basically contains three steps e
72. scription procedure the handset s User ID will automatically be set to be the same as the extension number Tip The User ID can be viewed in the handset by navigating to the menu Admin menu gt Device info gt User ID 3 Insert the handset into a desktop charger or rack charger connected to IMS3 not needed if an over the air connection is used Navigate to the Numbers tab in IMS3 Device Manager The new handset now has the same User ID as the old handset It will automatically be synchronized and data and parameter settings from the old handset will be transferred to the new handset The synchronization will take a while if the Contacts in the original handset contains a large number of contacts 4 7 3 Handset Replacement with IMS3 in DECT or IP DECT System release 3 0 x or 4 8 lower 1 Make a note of the IPDI of the new handset It is found by pressing 06 on the handset 2 Insert the new handset into a desktop charger or rack charger connected to the IMS3 and navigate to the Numbers tab in the Device Manager in IMS3 3 In the list right click the old handset and select Associate with device Select the device with an IPDI that matches the new handset from the list that opens The new handset is automatically synchronized and all data and parameter settings will be transferred to the new handset The synchronization will take a while if the Contacts in the original handset contains a large number of contacts 4
73. selected in the handset by selecting Calls gt Call services gt Absence This menu is used to set the reason why a call cannot be answered for example when you are in a meeting The caller will be notified about the absence reason when he she calling Beside the default absence menus it is possible to define 10 extra system specific services codes see 5 6 Call Services on page 21 ni Select Systems gt System X where X represents A H 2 Select PBX Settings gt Absence 3 Select Common codes enter the following e Activation prefix the system specific activation prefix code required to activate the absence for example 23 e Activation suffix the system specific activation suffix code required to activate the absence for example e Deactivation the system specific code required to deactivate the absence for example 23 e PBX date format for user input the PBX supported date format to be sent to the PBX when activating an absence reason containing a date for example Vacation The date in the handset is always entered in MMDD format If the parameter is set to DDMM the handset will automatically convert to correct date format 4 Select Lunch Meeting Trip Vacation Out and or General absence X enter the following e Activation code the system specific code for an absence reason for example uoan e Name enter name of absence reason only for General absence The name will be visible
74. sensensnnennennennensensonsnnsanenne 14 4 7 Replacement of Handset with the IMS3 nnnnnnnenensennensennennennnenennensennennnn 14 4 8 Handset Replacement with the PDM Windows Version useessessnensennensensensensennene 15 4 9 DECT Frequency Band Configuration seinieni n EN EE 17 5 Handset Configuration ccccicssccscissiassciscciscscessecsesnssccstescecovscststsctsvasesncsndvectsecessosvecssessasexe 18 5 1 Configure a Handset Using a Template s sessssssssseeeseossssssserersorosssssssreresessssssssseeereeesssssss 18 3 2 VOICE Mall A es sie ss 19 5 3 Central PHOMeDOOK cise zanna ta heehee de nado ache dat 19 5 4 Company Phonebook oo eeeecesseseeseseeseseesesesecseseesesecscsesseseeseseesesecsesecueaeencseseeaeeeeaeeeeseseeaeeeeneeees 20 5 9 IMPOrt CONTACTS ii A A 20 NO EalliSERrVIceSs it E e EE A E EA E A E 21 VAENE a rar EET E A A AE E 21 5 8 Absence Handling ici REE EER O RER i 22 5 971 Call Men Uan iia nas 23 5 10 0WN Eine Settings ii e eee de 24 ALCOI eee oral llo bo 25 5 12 Upload ble Language ruin een 25 5 13 Customize the MQ AU Ira 26 5 14 Configure Handset Restrictions 0 eesesssesesseessecseeseeseeseccsseseececsnscseesuccnecaeesseeneeaeeceeeneentensees 26 5 15 Actions when Handset Placed in Charger unnsssenensensensensnnennennensensonsenennnnen 27 5 16 Disable Homebase GAP Registration ueneesessnsnennensensensenennennennensensensenennennenennn 28 5 17 Require Encrypted Base Station iia 28 25 Novem
75. set configuration as a template It is possible to save all settings of a handset as template Please note that this does not include contacts and other personal data The template will only contain configuration data This template can be used as a backup if you want to restore the configuration of the handset at a later stage or as a template that can be applied to a number of handsets 1 Open PDM Windows version or the Device Manager in the IMS3 2 Open the Numbers tab and select the handset you want to save as a template 3 Make a right click and select Use as a template Enter a descriptive name for the template 4 The Edit template window is opened By default all parameters are selected and are saved when clicking OK If one or more parameters should be excluded remove them by clearing the checkbox next to the parameter Some parameters are user specific If it is decided to apply this type of template to several handsets it is recommended to exclude the following parameters e Owner ID A text string displayed in idle mode The parameter is located directly under Settings e Phone lock PIN code The security code used to unlock the keypad The parameter is located under Settings gt Locks 5 Click OK 5 1 4 Synchronizing a handset with PDM After installing and saving a handset it will be synchronized each time it is connected to the PDM The synchronization transfers parameter changes between the handset and
76. t Volume or contact the system administrator Not possible to mute handset A handset restriction Disable the parameter Disable by long pressing Sound off preventing the user to silence permanent mute key Mute button the handset Not possible to set the ring volume to Silent Handset with In Charger gt Other actions gt Sound off enabled is not muted when placed in charger Not possible to switch off A handset restriction Disable the parameter handset by long pressing the preventing the user to switch Prevent switch off On hook key off the handset Handset with In Charger gt Other actions gt Switch off enabled is not switched off when placed in charger Display Information in Handset The following error messages can be shown in the handset display Display shows Probable cause Action or comment No access The handset is in range but Switch off the handset and has no access rights then switch it on again If this does not work contact the system administrator 25 November 2011 Ver E 51 Configuration Manual Ascom d62 DECT Handset No System The handset beeps once a minute with a low tone followed by a high tone during max 30 minutes If the vibrator is enabled it vibrates after the last beep SERVICE NEEDED Parameters corrupt Note This display message is only shown in English SERVICE NEEDED Invalid IPDI Note This display message is only shown in English Enter PIN code B
77. t manually closing a message In figure 7 a message with prio 2 is received and displayed in the handset TTP and TTR for the message is started After 10 seconds a second message with priority 1 is received and displayed while the message with priority 2 is put in the queue TTP for the message with priority 2 is paused but TTR continues TTP and TTR for the message with priority 1 is started After 20 seconds TTP expires but TTR continues for the message with prio 1 and the message is placed in the queue The message with priority 2 is shown again and its TTP continues TTP expires after 10 seconds but TTR continues for the message with priority 2 In this case all messages have been shown 20 seconds each and the oldest shown message with the highest priority is displayed in this case the message with priority 1 The handset does not indicate when it shows the message again since it already has been shown and indicated once The message with priority 2 is placed in the queue After 80 seconds the TTR expires for the message with priority 2 and it is removed from the queue and is indicated as an unread message in the Messaging Inbox When TTR expires for the message with priority 1 it is also indicated as an unread message in the Messaging Inbox 25 November 2011 Ver E 38 Configuration Manual Ascom d62 DECT Handset TD 92639EN Note If no messages have been read closed manually and TTP expired for each message a dialogue
78. that the audio is optimized for using a headset with microphone ona boom The headset type can be changed as follows 1 Select Connections gt Headset 2 In the Headset type drop down list select the corresponding headset type to be used If User headset profile is selected continue with chapter User headset profile User headset profile If the preconfigured headset profiles does not match the headset or the audio performance is bad it is possible to configure a headset profile 1 Select Connections gt Headset gt User headset profile 2 In the Name of user headset profile field enter an appropriate name The name will be visible and selectable in the handset menu 3 In the Headset mic adjustment drop down list select the microphone gain to be used 4 In the Headset speaker adjustment drop down list select the speaker gain to be used Note Changing these parameters may result in a very high sound level which can cause hearing damage In addition these parameters may result in lower sound quality such as noise and echo If the audio problems occur it is noticable for the person listening on the conversation Evaluate carefully before applying 5 31 2 Configuration of headset button Note This feature is not applicable for d62 Talker It is possible to configure a headset s answer button with a predefined function Configure a corded headset button 1 Select Connections gt Headset 2 In Headset type drop down list
79. ting a template or a Number setting for the corresponding portable or Number The path to these settings in the template depends on the version of the parameter definition file def In the current version the path is Customization gt Visibility gt X where X can be Messaging Favourites etc The parameters are found under X The settings for the parameters may have three alternatives such as e Show e Hide all e Hide admin All settings can be viewed but not modified by the handset user 5 13 1 Hide Missed Call Window A missed call is by default indicated by a Missed call window It is possible to hide this window and is recommended if a user has for example both a DECT handset and a mobile Example If configured in the PBX an incoming call to the DECT handset can either be answered using the DECT handset or mobile If the user answer the call using the mobile the Missed call window will not be displayed in the DECT handset Using the PDM and the Edit template feature the parameters can be found at Settings gt Answering In the Show missed calls popup drop down list select No to hide the Missed call window 5 14 Configure Handset Restrictions 5 14 1 Enable Disable Mute Function It is possible to prevent that the handset is muted by a user 1 Select Customization gt Phone restrictions 2 In the Possible to turn off sound drop down list select one of the following e No The user will no b
80. tion running on a PC for managing portable devices charging racks etc Ascom d62 product license for Personal security Ascom d62 Standard product license Generic term for messaging system that unites different systems for example System 900 System 9d and teleCARE M Configuration Manual Ascom d62 DECT Handset User ID 25 November 2011 Ver E TD 92639EN User ID identifies the set of user parameters possible to save and administrate via PDM It can be moved together with user parameters between handsets It is normally set automatically at DECT subscription to be equal to call number Configuration Manual Ascom d62 DECT Handset 1 2 Functionality matrix TD 92639EN The following matrix shows which functionalities that can be used by the different product licenses Talker Messenger and Protector and require settings via PDM Company Phonebook Central Phonebook Personalized menu Audio adjustment mic gain etc Customizable ring signals and message alerts Procedure call System profiles Handset restrictions 180 degrees rotation of message and call information Display Management Layout Messaging message volume priority settings etc Voice mail access Multifunction button Push Button Alarm Automatic Call after Alarm Acoustic Location Signal ALS DECT Location Special Location Poll Location Location Base Station Base station encryption Push to Talk PTT Upload Language Clear
81. to IMS3 via Ethernet WinPDM via USB approx 25 approx 189 approx 9 min 20 sec approx 9 min 30 sec min min The software download capacity depends on call traffic stated below The table below is not applicable for DC4 charger connected to WinPDM since IPBS IPBL or IMS3 is not needed IPBS IPBL 0 4 simultaneous downloads depending on call traffic as follows No of calls No of possible simultaneous downloads 0 4 1 3 2 2 3 1 4 gt 0 IMS3 Max 10 simultaneous downloads max 20 when using an external web server See also Installation and Operation Manual Portable Device Manager PDM Windows Version TD 92325EN Tip It is also possible to upgrade several handsets of the same device type d62 simultaneously using the Baseline function in the IMS3 See Installation and Operation Manual IMS3 TD 92762EN 25 November 2011 Ver E 10 Configuration Manual Ascom d62 DECT Handset TD 92639EN 4 3 4 4 View licenses of handset The license s of a handset can be viewed as follows e Inidle mode press 34 and select License or e View the license s via the Admin menu in the handset see 6 1 Admin Menu Tree on page 48 or e Inthe PDM select the License tab and select handset in the list In the bottom of the work area the license options of the device are listed and whether the options are enabled or not Upgrade handset by license Tip It is recommended to read the Function Description Product Lice
82. to the handset s extension number If another user logs on the same handset the Number will be unchanged It is recommended to rename Number to for example Shared X where X is a number to prevent number conflict if assigning several shared phone handsets the same extension when subscribing towards the IP DECT system Renaming the handset in PDM will also make it easier to find and administrate the handset in PDM See also User Manual Ascom d62 DECT Handset TD 92477GB for information on how to log on a handset It is possible to log off a handset when it is placed in a charger In the PDM select Connections gt In charger gt Logout Push to Talk PTT Group Call Note Messaging group s must be defined in the IMS3 See Installation and Operation Manual IMS3 92586GB To be able to call a PTT group PTT Voice Style its properties must also be set Using the PDM and the Edit template feature and select Push to Talk gt PTT X where X represents the groups 1 to 10 The following parameters can be set e Group number The Messaging group number that is defined in IMS3 e Display text This text appears in the display when the PTT group call is connected e Indication Depending on the handsets in a PTT group they may receive the PTT invitation as a message PTT Message Style e Conference number The phone number to the conference bridge PTT server that is provided by the system administrator e Answer mode Det
83. transferred to the new handset The synchronization will take a while if the Contacts in the original handset contains a large number of contacts Handset Replacement with WinPDM in DECT or IP DECT System release 3 0 x or lower Insert the new handset into a desktop charger or rack charger connected to the PDM A dialog window will be displayed Select the option Associate with number Follow the instructions and select the number of the old handset see Installation and Operation Manual Portable Device Manager PDM Windows Version TD 92325EN The handset will automatically be synchronized and all data and parameter settings will be transferred to the new handset The synchronization will take a while if the Contacts in the original handset contains a large number of contacts Subscribe the new handset 25 November 2011 Ver E 16 Configuration Manual Ascom d62 DECT Handset TD 92639EN 4 9 DECT Frequency Band Configuration NOTE The frequency band configuration is only needed if other frequencies than EU US China shall be used Additionally if the handset has been returned from repair the applicable frequency band might be set again In order to change the operating frequency band the following preconditions must be fulfilled e The frequency is set to Not initiated This can be checked by entering the Admin menu see 6 Administration on page 48 follow the path Admin menu gt Device info gt Hardware Scroll down to
84. ts centrally via a web interface without the need to collect the handsets It is recommended that the reader has basic knowledge of the Ascom system and basic knowledge of subscribing handsets to the PBX Abbreviations and Glossary ALS DECT IM IMS3 IPDI IPEI Messenger OTA PBX PDM Protector Talker Unite 25 November 2011 Ver E Acoustic Location Signal Digital Enhanced Cordless Telecommunications global standard for cordless telephony Interactive Messaging Integrated Message Server An application running on an ELISE module that enables wireless services to and from portable devices and chargers International Portable DAM Identity DAM DECT Authentication Module See IPEI for more information International Portable Equipment Identity IPEI IPDI is needed to enable network subscription of the handset At delivery of the handset IPEI and IPDI are the same and either can be used for network subscription If one handset is replaced with another using the Easy replacement procedure the IPDI will be exchanged and IPEI and IPDI will no longer be the same If the IPEI and the IPDI differ the IPDI shall be used for network subscription Ascom d62 product license for Messaging solutions Over The Air Private Branch Exchange Telephone system within an enterprise that switches calls between local lines and allows all users to share a certain number of external lines Portable Device Manager An applica
85. window New messages s number of messages View now is displayed All messages are indicated as unread messages in the Messaging Inbox Example 4 This example describes the message handling with the following message settings e TTP No prioritization e TTR Close manually Tip It is recommended to use this settings if messages regardless of priority shall be read in chronological order that is the newest message shall be displayed first New messages Messaging Inbox Prio 2 14 02 The user closes the message Figure 8 Display messages in order regardless of priority In figure 8 a message with priority 1 is received at 13 59 Another message with priority 2 is received at 14 02 and will be displayed The message with priority 1 is put in the message queue The user needs to close the current message priority 2 to show the message priority 1 in the queue When closing the message priority 2 it will be indicated as a read message in the Messaging Inbox 5 26 3 Broadcast and Multicast Messaging This feature is supported by d62 but no parameter settings are required 5 27 Services Note This feature is applicable for d62 Messenger and d62 Protector only From PDM IMS3 it is possible to configure up to 10 services that can be reached from the Services menu It is also possible to configure soft keys to reach services quickly A list of predefined functions are available such as Phone call Send mess

Configuration Manual, d62 DECT Handset, TD 92639EN

Contents

Download Pdf Manuals

Related Search

Related Contents