User Guide SHS
Contents
1. M Deadbolt Screws Inside tox OHS 3320 3321 Outside Door Lock Inside Unit Screws p Horizontal Blade RIGHT HANDED Vertical Blade LEFT HANDED ud 3 Installing the Mounting Plate o 0 9 8 Mounting Screws 3a clo ame mounting Screws 3b 3c 4 Connecting the Cable 5 Installing the Magnetic Sensor 3 4 20mm OHS 3320 3321 Procedures 1 Installing the Deadbolt 6 Fix screws for the Interior Unit 1 Insert the deadbolt from the side of the 1 Align the Interior Unit on to the Interior door Mounting Plate and check that the Thumbturn lever operates correctly Ensure cables are arranged neatly to prevent them from getting entangled or 2 Setting the Blade being compressed Ensure the Exterior Unit is aligned with the CAUTION Align the Interior Unit while center hole of the deadbolt the Thumbturn Lever is open position 2 Fix the deadbolt using two FH T4 x 19 screws While the deadbolt is in the open position Right handed Left handed insert the blade of the exterior unit In the case of right handed door insert the blade horizontally In the case of left handed door insert the2. OHS 3320 3321 Double Authentication Mode This mode requires both User Card and PIN Code to open the door ensuring more security However Master PIN Code can open the door regardless of mode To enable this mode more than 1 User Card and PIN Code must be registered This mode is disabled by default Double locking Double locking prevents the lock from being unlocked from the outside You can enable it by using the OPEN CLOSE button Emergency Power Contact Continuing to use the lock without replacing batteries when required will lead to the batteries discharging and cause the lock to malfunction You can open the door by touching the external power contacts on the Exterior Unit with a 9V battery and then touching with the Card or entering the PIN Code Indicator Lamp Indicates the operational status when the Card is being read or the lock is in operation Intrusion Detection Function When the Interior Unit is forcibly detached while the door is locked it is detected by the magnetic sensor and an alarm is sounded The function is not activated when the magnet is not used The Intrusion Detection function is a basic function and cannot be enabled or disabled Locking Mode Auto Manual You can enable or disable the function for locking the door automatically when it is closed The factory default is Auto mode Auto The door is locked automatically 2 seconds after it is closed However it does not function if th
3. not included Operation Method Electronic Control Method PIN Code entry or Card reading Weight 1 8Kg including both inside and Exterior Unit 68 0 mm W x 180 0 mm H x 36 5 mm D 2 11 16 inch W x 7 3 32 inch x 1 7 16 inch D Product Dimensions Exterior Unit 68 0 mm W x 180 0 mm H x 38 3 mm D 2 11 16 inch W x 7 3 32 inch x 1 1 2 inch D Interior Unit The content of this manual is subject to change without prior notice to the user in order to enhance the performance of the product FCC NOTICE NOTE This equipment has been tested and found to comply with the limits for a Class B digital de vice pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the e
4. Power Contact Inside Registration Button Magnetic Sensor Battery Cover Description Symbols Description Touch the Touchscreen Press the x button It is used to complete number entry Press the Registration button It is used to change the PIN Code or set other functions R Press the Registration button briefly 1 second R5 Press the Registration button for 5 seconds R10 Press the Registration button for 10 seconds Enter the Master PIN Code 4 12 digits Factory Default 1234 Press the Number buttons poor Loek 3320 3321 Symbols Description Description Enter the User PIN Code 4 12 Repeat the process inside digits the rectangle Touch the Card reader with the Press the OPEN CLOSE User Card button Enter the User Management Number Can be set from 1 Sound Icon Display to 70 Sound Indicators Sound Description Fur Elise Low voltage warning sound accompanied with OPEN CLOSE button flashing red Ding Button input sound Ding dong ding dong Error sound Ding dong dang Success sound Ding dong Input standby sound Toot toot 10 seconds Malfunction prevention warning Ti ti ti ti 5 minutes Intrusion Detection Out of home Security warning Too t too t Double locking sound
5. of any failure of the product Seller s warranty as hereinabove set forth shall not be enlarged diminished or affected by and no obligation or liability shall arise or grow out of Seller s rendering of technical advice or service in connection with Buyer s order of the goods furnished hereunder SAMSUNG SNS recommends that the entire system be completely tested weekly Warning Despite frequent testing and due to but not limited to any or all of the following criminal tampering electrical or communications disruption it is possible for the system to fail to perform as expected SAMSUNG SNS does not represent that the product system may not be compromised or circumvented or that the product or system will prevent any personal injury or property loss by burglary robbery fire or otherwise nor that the product or system will in all cases provide adequate warning or protection A properly installed and maintained alarm may only reduce risk of burglary robbery fire or otherwise but it is not insurance or a guarantee that these events will not occur poor Loek 3320 3321 Consequently seller shall have no liability for any personal injury property damage or other loss based on a claim the product failed to give warning Therefore the installer should in turn advise the consumer to take any and all precautions for his or her safety including but not limited to fleeing the premises and calling police or fire depart ment in order
6. tion of our worldwide distributors Date of Purchase or Installation MM DD YY Name telephone and full address of purchaser Stamp or Signature of authorized reseller installer Product Code and Serial Number 3320 Fold along this line gt Folding Line and align it to the Corner edge of the door 5 32 Deep E O2 1 8 Bore 1 DIA Latch Hole 23 24 Smart Door Lock SHS 3320 3321 3320 70mm Backset r p 7 1 Fold along this line gt and align it to the corner edge of the door y 02 118 Bore 1 DIA Latch Hole 25 26 Smart Door Lock SHS 3320 3321 poor Loek 3320 3321 Product information and customer service contact SAMSUNG SNS SAMSUNG SNS Co Ltd reserves the right to change availability of any item in this catalog its design construction and or its materials Copyright 2011 SAMSUNG SNS Co Ltd All right reserved Reproduction in whole or in part without the express written permission of SAMSUNG SNS is prohibited GC68 01765A ED 03
7. Deadbolt must be unlocked Maximum number of user registration is 70 User PIN Codes User Cards Key Fobs 2 Changing the Master PIN Code Open the battery cover of the Interior Unit and press the Registration button briefly 1 3 4 6 7 8 9 9 When the touchscreen is illuminat ed enter the current Master PIN Code default is 1234 and press Ding dong the x button Successful jj Ding dong Failed jj Ding dong ding dong 4 12 digits 2 5 8 0 Enter the new Master PIN Code and press the x button Successful Ding dong dang Failed Ding dong ding dong Note Master PIN Code must be 3 6 9 2 Old New 6 00 00 Registering a User PIN Code Open the bat tery cover of the Interior Unit and press the Reg istration button briefly Ding dong When the screen is illumi nated the current Master PIN Code default is 1234 and press the x button Successful Ding dong Failed 4j Ding dong ding dong touch enter o o o Enter a User Number 1 70 to register the User PIN Code and press the x button Choose a User Number that has not already been used Successful Ding dong Failed 4 Ding dong ding dong S Enter a new User PIN Code and press button Successful Ding dong dang Failed Ding dong ding dong Note User PIN Code must be 4 12 d
8. Helpful Tips Do not attempt to repair the product yourself Change your codes regularly to ensure the security of your codes Minimize the lock s exposure to moisture including wet hands and direct contact with liquids Do not exert excessive force or use sharp instrument on the touchscreen Insert the batteries according to correct polarity When the low battery warning sounds replace all batteries immediately Do not mix old batteries with new batteries Use soft dry cloth to clean the lock and avoid cleaning with water alcohol or other chemicals OHS 3320 3321 Installation Components e Exterior Unit e Interior Unit e Interior Mounting Plate e Strike e 4 AA Alkaline Batteries e 4 User Cards or Key Fobs e User Guide e Screws 6 types e Adjustable Deadbolt 2 3 8 60mm 2 3 4 70mm e Magnetic Sensor e 5 Keys except for SHS 3321 Note If you purchased a SHS 3321 will not be able to add an emergency key Parts Drawings SAMSUNG SAMSUNG Exterior Unit 3320 Exterior Unit 3321 bee Q Adjustable Deadbolt Strike Tools Door Preparation e 2 1 8 54mm hole saw e 1 25mm hole saw e 1 8 2 5mm drill bit e Chisel and hammer Interior Unit Interior Mounting Plate 9 de Magnetic Sensor Lock Installa
9. Manual Locking is set touching the Touchscreen locks the door e If the door doesn t lock automatically when Auto Locking is set then the lock has been installed incorrectly e The Auto Locking function is not activated when the bat teries are completely discharged Check if the batteries are discharged hear the Too t too t warning sound when touch the Touch screen When the Double Locking function is enabled touching the Touchscreen issues this warning sound Check if Double locking is enabled disable the function and try again The lock issues a different melody Fur Elise when activate it The sound indicates that it is time to replace the batteries Replace with new batteries within a week There is no response when touch the Touch screen e Use a pin to press the hole on the right of the external power contact of the Exterior Unit e If doing the above does nothing contact the service cen ter poor ox OHS 3320 3321 User Registration Table Management No PIN CODE CARD User Name Management No PIN CODE CARD User Name poor tock 3320 3321 Product Specifications Item Specifications Voltage 4 AAAlkaline 1 5V Batteries LR6 6V Emergency Power 9V Battery 6LF22 not included Source attery
10. Samsun ESP samsunc sus SMART Doorlock SAMSUNG Samsung Smart Door Lock User Guide SHS 3320 3321 Please review all included documentation and use the product as intended Safety precautions must be followed to avoid personal injury or property damage poor Loek 3320 3321 Table of Contents Introduction amp Helpful Tips Installation Components amp Tools Door Preparation Installing Lock Programming Basic Lock Operation Overview Programming Features amp Definitions Programming User PIN Codes amp User Cards Security Functions Miscellaneous Miscellaneous Information Troubleshooting User Registration Table Product Specifications Warranty Drilling Template Introduction Congratulations on the purchase of your Samsung Smart Door Lock Your lock has a touch sensitive number display pad and optionally a 13 56MHz Card reader Up to 70 users can be registered to gain access with unique Codes or Access Cards supports ISO14443A type The touchscreen makes it convenient to enter the code and the Randomizer function helps prevent lockpicking using fingerprint traces on the touchscreen Other convenient functions such as Automatic Locking Sound Setting Out of Home Security etc provide advanced security and peace of mind You can unlock the door using video intercom s monitor after connecting a Samsung video intercom Refer to page 6 for connection diagram to a video intercom
11. a 9V DC battery to the external power contacts on the under side of the Exterior Unit will allow for temporary access continue touching the battery to the contacts until the lock is open Restart Function Note Restarting does not delete registered information If there is no response after touching the Touchscreen use a pin to press the Restart button on the left of the external power contact of the Exterior Unit OHS 3320 3321 Troubleshooting When the lock doesn t function correctly please check the items below If you can t resolve the problem please contact the nearest service center Problem Resolution Reference There is no power e Check if the batteries are inserted in the correct polarity e Check that the batteries have a full charge e Check that the Exterior Unit cable has not come loose can t change the Master PIN Code e There was a delay while changing the PIN Code The touchscreen must be illuminated when changing the PIN Code Also after entering the first digit the next digit must be entered within 10 seconds e Replace the batteries if they are discharged e Refer to the Changing the Master PIN Code section in the user manual and try again Ensure that the Master PIN Code is 4 12 digits long can t register the User PIN Code e The User Number has already been used Delete the de sired User Number and re register e Ensure that the U
12. blade vertically 3 Installing the Mounting Plate 2 Open the battery cover of the Interior 1 Detach the Interior Mounting Plate from Unit There are the screw grooves at the the Interior Unit upper left and right corners 2 First fasten the Interior Mounting Plate 3 Using two FH M4 x 8 screws fasten the with two TH M5 40 screws 3b 90 upper portion of the Interior Unit 6a of the way 4 Using two FH M4 x 8 screws fasten the 3 Align the Exterior Unit with the Interior lower portion of the Interior Unit 6b Mounting Plate and then fasten the Interior Mounting Plate using 7 Install 4 Alkaline batteries One TH MASSEREN A melody will sound when all 4 batteries are 4 Tighten all screws on the Interior installed correctly Mounting Plate 100 CAUTION Press the OPEN CLOSE button to check whether the dead bolt 4 Connecting the Cable works properly 5 Installing the Magnetic Sensor page 4 CAUTION As the magnet fastened to the Connect the cable of video intercom door frame may not be detected if the gap to the Interior Unit between the magnets is too large use the neck of the magnetic sensor to install the SHS 3320 3321 is compatible with SHT sensor within 3 4 20mm of the magnet 3006 and other Samsung video intercom If the magnet is not detected automatic systems lock does not work Connection for Video Intercom Optional poor tock 3320 3321 Programming Openin
13. e magnet is not used or the batteries are completely discharged Manual When the door does not lock automatically when it is closed touch the Touchscreen or the OPEN CLOSE button on the Interior Unit will lock the door Low Voltage Indicator Refers to the state when the operating voltage of the lock is lower than the standard voltage and activates the Low Voltage Alarm Fur Elise to indicate that the batteries need to be replaced Use the Emergency Power when the batteries are completely discharged Magnetic Sensor Detects the opening and closing of the door Malfunction Prevention Function Mischief Prevention Function When more than 5 failed authentication attempts with unregistered PIN Codes Cards occur a warning sounds for 10 seconds and the lock stops operating for 3 minutes While lock operation is stopped a beep is sounded every 10 seconds and the lock is activated again automatically after 3 minutes The Malfunction Prevention function is a basic function and cannot be enabled or disabled Thumbturn Lever When the batteries are completely discharged this device is used to me chanically lock or unlock the door from inside Master PIN Code You can enter only one Master PIN 4 12 digits Code You can register the User PIN Codes Cards after authenticating with the Master PIN 4 12 digits Code You can open the door with the Master PIN Code and the factory default is 1234 OPEN CLOSE Button A o
14. g the Door with a PIN Code x NOR A x N Touch the Enter the PIN Code and The door opens within one second The touchscreen will illu Touchscreen minate If the Random Se curity function is enabled press the 2 illuminated press the x button Successful Ding dong dang dong Failed Ding dong ding dong M numbers ke Opening the Door with a Card Touch the Card reader with an Access Card Touch the Touch screen The door opens within one second Successful Ding dong dang dong Failed 9 Ding dong ding dong M Opening the Door in Double Authentication Mode The touchscreen will Enter the PIN Code and press the x button Successful Ding dong Failed Ding dong ding dong 2 5 8 0 x NR A Touch the reader with an Access Card Successful Ding dong dang dong Failed Ding dong ding dong Touch the The door opens Touch screen illuminate within one If the Random Security second function is enabled press the 2 illuminated numbers OHS 3320 3321 Programming Features 1 Outside SAMSUNG Touchscreen Open Close Button Card Reader Thumbturn Lever Emergency Cylinder SHS 3321 does not support Restart Button External
15. h a pen Align the horizontal line across the door Align the vertical line over the door Mark the centers of the holes with the drilling template Mark the centerline of the deadbolt by aligning it with the vertical line od OHS 3320 3321 Step 3 Drilling CD Drilla 2 1 8 54 mm diameter hole through the door as indicated the template using a hole saw 2 Drill a 1 25 mm mortise hole using a hole saw Drill strike plate holes using a drill bit 1 8 2 5 mm 54mm 2 5mm Step 4 Strike Plate Installation 1 Using the template locate the center horizontal line for the deadbolt hole which lines up with the center of the 2 1 8 hole and draw a horizontal line on the door frame to mark where you will make the deadbolt mortise hole 2 Measure half the thickness of the door Now measure that distance from where the door stops at the frame when the door is closed toward the door jamb and mark a straight vertical line the length of the door strike plate Draw a horizontal line from the mark you made in Step 1 toward the vertical line Where both lines cross make a 1 25 mm diameter hole 1 2 13 mm in depth 4 x 19 3 Align the holes of the strike plate with the vertical line Trace the outline of the strike plate and mortise with a 1 16 1 6 mm indentation Attach the strike plate with the 2 screws provided
16. igits Enter another Number or press the Registration button to quit User e m o m 0 0 9 e 13 2 Registering a User Card Smart Door Lock Open the battery cover of the Interior Unit and press the Registra tion button briefly Ding dong 1 4 7 x When the touchscreen is il luminated enter the current Master PIN Code default is 1234 and press the button Successful j Ding dong Failed Ding dong ding dong Enter a User Number 1 70 to register the User Card code and press the x button Choose a User Number that has not already been used Successful jj Ding dong Failed 54 Ding dong ding dong with the Card to regis ter Ding dong dang Enter another User Number or press the Registration button to quit 2 2m0 200 05 Deleting User PIN Code User Card Open the battery cover of the Interior Unit and press and hold the Registra tion button for 5 seconds Ding dong Ding ding 4 7 Enter the Master PIN Code and press the x button Successful Ding dong Failed s Ding dong ding dong No Ee SHS 3320 3321 Enter the User Number 1 to 70 of the User PIN Code or Card to be deleted and press the x button Successful Ding dong dang Failed jj Ding dong ding dong poor ox OHS 3320 3321 Set
17. n the part of SAMSUNG SNS Any action for breach of warranty including but not limited to any implied warranty of merchant ability must be brought within the six months following the end of the warranty period In no case shall SAMSUNG SNS be liable to anyone for any consequential or incidental damages for breach or this or any other warranty express or implied even if the loss or damage is caused by the seller s own negligence or fault SAMSUNG SNS shall have no obligation under this warranty or otherwise if the product has been repaired by others improperly installed improperly used abused altered damaged sub jected to accident nuisance flood fire or acts of God or on which any serial numbers have been altered defaced or removed SAMSUNG SNS and its distributor will not be responsible for any dismantling reassembly or reinstallation charges This warranty contains the entire warranty It is the sole warranty and any prior agreements or representations whether oral or written are either merged herein or are expressly cancelled SAMSUNG SNS neither assumes nor authorizes any other person purporting to act on its behalf to modify to change or to assume for it any other warranty or liability concerning its products In no event shall SAMSUNG SNS be liable for an amount in excess of SAMSUNG SNS s original selling price of the product for any loss or damage whether direct indirect incidental consequential or otherwise arising out
18. ne touch button to open the locked door It is also used to lock the door from inside in the Manual locking mode Out of Home Security Function This function prevents intrusions from outside when no one is home Pressing the OPEN CLOSE button while the Out of Home function is enabled sounds an alarm You can enable this function by touch of a certain button poor tock 3320 3321 Random Security Function This mode prevents the disclosure of the PIN Code by enter ing the PIN Code after authenticating 2 arbitrarily selected numbers When the buttons for 2 arbitrarily selected numbers are illuminated pressing the 2 illuminated buttons illuminates the whole touchscreen You can enable or disable the Random Security function This function is enabled by default Registration Button This button is used to change Master PIN Code User PIN Codes User Cards or the lock settings It is found below the battery cover of the Interior Unit The length of time the Registration button is pressed varies depending on the function Resetting Deletes all registered information and restores the factory default After resetting change the Master PIN Code for security Restart Button This button resets the lock when the lock stops functioning Registered infor mation is not deleted Sound Setting The volume during the input of numbers and opening or locking of the door can be set from Level 0 Level 3 The sound is muted at Level 0 and i
19. quipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is con nected Consult the dealer or an experienced radio TV technician for help CAUTION Changes or modifications not expressly approved by the manufacturer responsible for compliance could void the user s authority to operate the equipment poor ox OHS 3320 3321 LIMITED PRODUCT WARRANTY Installation of the product is considered acceptance of warranty conditions SAMSUNG SNS CO LTD SAMSUNG SNS warrants its products to be free from manufactur ing defects in materials and workmanship for 12 months from the date of purchase SAMSUNG SNS will within said period at its option repair or replace any product failing to operate correctly without charge to the original purchaser or user This warranty shall not apply to any equipment or any part thereof which has been repaired by others improperly installed improperly used abused altered damaged subjected to acts of God or on which any serial numbers have been altered defaced or removed SAMSUNG SNS does not warrant the performance or sale conditions of the seller installer There are no warranties express or implied which extend beyond the description on the face hereof There is no express or implied warranty of merchantability of a warranty of fitness for a particular purpose Additionally this warranty is in lieu of all other obligations or liabilities o
20. s at maximum volume at Level 3 The registration mode operates at Level 2 regardless of the sound setting User Card You can register up to 70 User Cards including the User PIN Codes You can open the door with a User Card User Management Number It is the same number as the registered user s address and can be set from 1 to 70 The User Number should be managed with caution as it is used to register or delete User PIN Codes Cards User PIN Code You can register up to 70 User PIN Codes 4 12 digits including the User Cards You can open the door with a User PIN Code Scope of Master User Settings 5 Factory Default Settings Master User Function Factory Default Master PIN Code 1234 Opening the Door Volume Level 2 Setting Up the Sound User PIN Code Card None Changing Master PIN Code Locking Mode Auto Registering User PIN Code Card Out of home Security Deletion of User PIN Code Card Function Disabled Setting the Locking Mode Double locking Disabled Setting Out of home Security Random Security Enabled Setting Double locking Double Authentication Mode Disabled Setting Random Security Factory Reset Setting the Volume Setting the Double Authenti cation Mode Smart Door Lock SHS 3320 3321 Programming User PIN Codes amp User Cards Note Pressing the Registration button is only available while the door is open
21. ser PIN Code is 4 12 digits long can t register the User Card e The User Number has already been used Delete the de sired User Number and re register e Ensure that the card is touched to the card reader within 10 seconds of entering the User Number entered the PIN Code and pressed the x button but the door won t open e Check that the registered PIN Code was entered cor rectly e If the touchscreen illumination turns off while entering the PIN Code the button input was not registered Touch the Touchscreen to illuminate the touchscreen and enter the PIN Code again from the beginning The touchscreen illumination is turned off automatically if there is no input within 5 seconds can t unlock the door with my Card e The Card is either unregistered or unrecognized e The Card must touch the Card reader correctly can t unlock the door with my PIN Code or Card Check if the Double locking function has been enabled When this function is enabled the lock will not open with a PIN Code or Card Touch the Touchscreen when the Double locking function is enabled causes the lock to emit a Too t too t sound poor tock 3320 3321 My PIN Code or Card is authenti cated but the door won t open The lock may be malfunctioning Please contact service center The door won t lock automatically when close it e Check if Auto Locking is set When
22. ting the Out of Home Security Function When the door is closed Press the button within 9 of the touchscreen will 3 seconds light up Ding dong dang _ Setting Double locking Releasing Double locking zake Press the OPEN pm Press the OPEN CLOSE button for 5 CLOSE button or turn seconds while the door the Thumbturn lever is locked e amp Ding dong dang 7 Ding dong ding dong P Additional Functions EB ED d 1 peur 2 poor tock 3320 3321 Miscellaneous Reset to Factory Default A Resetting the lock will delete all registered information Note After Reset let the sensor detect the magnet to set the hand type again All registered Master and user data will be deleted and the lock will be reset to default settings Refer to the Program section on Page 12 for default values Press the Registration button for 10 sec Enter the current Master PIN Code and press onds the X button Successful Ding dong Ding ding Successful 1j Ding dong dang Ding ding Failed Ding dong ding dong 9V Battery Emergency Power Note Please be aware of that there has be more than 50mm gap between the door frame and the external power contact to place the 9V battery for temporary access j Continuing to use the lock without replacing the batteries when required will lead to lock malfunction Touching
23. tion e 2 Phillips screwdriver e Drill Door Preparation Step 1 Check the Door Status Smart Door Lock SHS 3320 3321 1 This lock supports door thickness of 1 3 8 to 2 5 32 35 to 55mm 2 Using the provided lock template ensure that there are no obstructions that would prevent installing the lock properly 3 Take note of which orientation the deadbolt will need to hand Left handed Door When viewed from the Outside the hinge is on the left Right handed Setting be installed left hand or right Right handed Door When viewed from the Out side the hinge is on the right Please be aware of that there has be more than 50mm gap between the door frame and the external power contact to place the 9V battery for temporary access Connect the magnetic sensor to Right Trigger Left handed Setting Connect the magnetic sensor to Left Trigger The hand type is not set by default and it is set to the direction where the magnetic is detected In order to change the hand type when it is already set change the connection of the magnetic sensor And press the OPEN CLOSE button while the magnet is detected Note Please cut the tail of the rubber pad to the direction where magnetic sensor is placed Step 2 Mark on the Door Check the location and direction of the deadbolt attach the drilling template page 23 on the side of the door and mark on it wit
24. to mitigate the possibilities of harm and or damage SAMSUNG SNS is not an insurer of either the property or safety of the user s family or employees and limits its liability for any loss or damage including incidental or consequential damages to SAMSUNG SNS s original selling price of the product regardless of the cause of such loss or damage Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages or differentiate in their treatment of limitations of liability for ordinary or gross negligence so the above limitations or exclusions may not apply to you This Warranty gives you specific legal rights and you may also have other rights which vary from state to state In case of the product defect contact our authorized Customer Service Center In order to exer cise the warranty you must contact our authorized Customer Service Center and obtain a proper RMA the product must be returned to our authorized Customer Service Center at user s ship ping expense and the replacement product will be shipped back at our expense For product service the product in all cases must be accompanied by below warranty form Cus tomer must ask the reseller or installer to fill out the warranty form indicated below otherwise the product warranty may be considered void Visit our website at www samsungsns com and go to Support menu to find the contact informa
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