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SERVER EDITION PLUG-INS FOR MS WINDOWS User Manual

1. Plug ins Adding to its features and functionality SWISSVAULT Server Edition also provides a solution for numerous databases and applications These solutions are provided as plug ins to the SWISSVAULT Server Edition software Plug ins currently available e MS Exchange 2000 2003 and 2007 MS SQL Server 2000 and 2005 MS SQL 7 MS SharePoint 2003 VSS Database plug in for supported databases and applications Sybase ASE12 5 Lotus Domino 5 Lotus Domino 6 5 and 7 Oracle 8i 9i and 10g Email Notification Script Plug in System State Plug in Single Mailbox Recovery for Exchange 2000 and 2003 2008 by SWISSVAULT AG Version 5 Page 4 of 37 ebe SWISSVAULT User Manual the backup butler Server Edition Plug ins for MS Windows 2 1 MS Exchange 2000 2003 and 2007 The MS Exchange 200x plug in combined with the Backup Client Server Edition provides an automated backup solution for any Exchange 2000 2003 and 2007 storage group that you would like to backup It enables a fast and flexible way to protect vital Exchange data while the Exchange Server is in use 2 2 Installation and Configuration Note SWISSVAULT SE with the MS Exchange Plug in is normally installed on an existing Exchange Server since it automatically detects and configures the communications between the two applications The Exchange Server services must be running in order for the Plug in to access the files selected for backup If you wish to install the Backup Client on a
2. next to Use Email notification to enable the plug in Select whether you would like to receive notification for successful and or failed backups You can also modify the email subject Note that the account name is automatically included in the subject e g Backup Completed User One If Notify me after a successful backup is enabled you can choose whether Warnings and or Errors must be highlighted in the email subject by enabling the checkbox next to Append the subject line with the following options and message An example of the message is displayed below the text box Supply the To and From email addresses and the SMTP server address You can specify whether the backup log must be included in the email Choose between the Summary warnings and errors or the Entire log file as specified in the Advance Options Log level setting Click on Test to verify that the settings are correct A message will confirm if the email was sent successfully Click on OK to remove the message and OK again to close the Notification settings window The Email Notification Plug in is now activated and will start emailing reports during the next backup 2008 by SWISSVAULT AG Version 5 Page 26 of 37 User Manual Server Edition Plug ins for MS Windows SWISSVAULT the backup butler ea 2 10 Script Plug in The Script plug in enables you to execute scripts and batch files during the backup or restore processes This allows you to prep
3. recent full backup is protected These changes are stored in the Exchange log files and truncated into the storage group during the next full backup Note that when restoring you need the most recent full backup as well as all the incremental backups between the last full and the required recovery point RPO SWISSVAULT SE will automatically restore all the required files during the restore process 2008 by SWISSVAULT AG Version 5 Page 6 of 37 ebe SWISSVAULT User Manual the backup butler Server Edition Plug ins for MS Windows 2 2 2 How to restore a MS Exchange Storage Group It is very important to follow the following steps e Exchange must have the same service pack level as when the data was backed up e Set the database to be overwritten by a restore Right click on the different stores in Exchange click on Database and enable the option This database can be overwritten by a restore e Delete or move all the log files in the MDBDATA folder in the Exchange installation directory If these files are locked stop the Exchange Information Store service and try again Start the service and if there are any log files created after starting the service delete or move them as well e Arestore can now be done as usual Open the Backup Client select Plug ins from the Tools menu and click on Exchange 2000 2003 Restore wizard The Exchange Restore Wizard enables you to restore any Exchange Storage group without having to resto
4. space for creating patches to be sent to the StorageCenter Lk JL cancel The next step is to select the storage group s that you would like to backup You have the option to select individual storage groups by expanding Servers and selecting the Storage Groups one by one If you tick the Servers box you will automatically backup all the storage groups within the Server You have the option to choose between Full or Incremental backups Right click on a Storage Group and select Properties to specify your preferences The following window will be displayed 2008 by SWISSVAULT AG Version 5 Page 5 of 37 ebe SWISSVAULT User Manual the backup butler Server Edition Plug ins for MS Windows fl properties for Erste Speichergruppe From here you can mod ify the Dail ly Daily Backup Type Backup Type for the selected storage wi Only do Full backups Apply this selection to all storage groups g roup The Backu p Client wil l by defau It do full backups during each backup Sunday Monday Tuesday Wednesday Thursday Friday Saturday Ful To enable incremental backups only the Exchange log files remove the check next o cancel Helo _ to Only do full backups and specify the days that you want to do incremental backups Note At least one full backup per week will still be enforced if you enable incremental backups Incremental Enable the checkbox Apply this selection to all storage groups if you would like to
5. that you use to connect to the Oracle database Server Restore selection Use the Browse button and select the folder where you restored the data from the Restore tab Click on Retrieve Tablespaces A list of the available tablespaces and datafiles will be displayed Select the datafiles that you wish to recover and click on Recover The files will be taken offline the data will be restored to their original locations and the files will be recovered SWISSVAULT will place them online after they have been recovered Advanced Note If the restore dialog window displays any warnings or errors in red it is probably requiring a log file that is not located in the default location Please follow these steps to do a manual recovery using SQL Plus Manual Recovery using SQL Plus as sysadmin Follow these steps if the Recovery Tab restore process failed Open SQL Plus and log in as sysadmin Run the command Alter database recover cancel And then Recover datafile path to table space Follow the on screen prompts You may be asked to supply the path to specific log files These log files form part of the backup selection and would have been restored to the specified dump folder during the restore process If you cannot find it search for the missing log files in the backup history You can either supply the path remember to use inverted commas or copy the files to the Oracle folder listed in the error message e Next you must set the
6. the backup butler 2 9 Email notification User Manual Server Edition Plug ins for MS Windows The Email Notification plug in enables you to receive email notification on backup activity You can configure the plug in to notify you on a specified email address when a backup has been successful when it failed or both 2 9 1 Installing the Email Notification Plug in This plug in is included in the SWISSVAULT SE installer version If it is not installed run the Plug in Installer and select the Email Notification plug in to install or upgrade the Email Notification plug in After the installation open the Backup Client interface 2 9 2 Configuration and use HIEDEL Notification settings Backup Failed Messages Subject et Notify me after a successful backup Messages Subject E vi Append the subject line with the Following options and message ei Warnings e Errors encountered Please check Log e Backup Completed Warnings Errors encountered Please check Log Mail settings To ladmin yourdomain com From backup yourdomain com My SMTP server requires authentication Test wi Attach log File Attachment settings ie Summary warnings and errors 7 Entire log file as per Advanced Options log level setting L 2 iT Cancel Backup Completed To configure the Email Notification plug in open the Tools menu select Plug ins and click on Email Notification Enable the checkbox
7. tools You can also upgrade existing plug ins with this installer As from SWISSVAULT v5 0 plug ins can also be auto updated during the backup process if enabled on the StorageCenter The Plug in Installer is only available for Windows systems The SWISSVAULT Server Edition Client must be installed on the computer before you can install any plug ins SE Plug ins requires working space for the cache and disk space for creating a data dump and patches Note Ensure that the drive where the Backup Client is installed has enough free hard drive space to store an extra copy of all the selected files If not move the toBackup Cache and dump folder to another drive 1 1 Installation and Configuration The application does not have to be installed before updating the Backup Client Simply run the Plug in Installer executable and supply the necessary information The installer will prompt you to close the SE Backup Client interface if it is open when running the Plug in installer The Plug in Installer displays a list of all the Select the plugins you want installed available plug ins that you can install Plug Plug ing marked with a are already installed on the system ins marked with are already installed on Plug ins marked with a will be upgraded the system Any plug ins marked with a i Email Notification 2 3 blue icon will be upgraded to the latest E Exchange 2003 Single Malbos Recovery v2 PG a NereOn BI Lotus Domino 5
8. use the same configuration for all selected storage groups Click OK to save the changes or Cancel to go back to the Exchange backup settings window Click OK to save the settings Your Exchange Server Backup is now configured The Backup Process To create your first backup select Backup Now from the File menu SWISSVAULT will create an exact copy of the selected storage groups in the dump folder These files will be compressed and transferred to the StorageCenter Subsequent backups will compare the selected storage groups with the selection from the previous backup which is stored in a cache SWISSVAULT will create a patch file for each storage group with all the changes made to the storage group since the last backup Only the patch files and any new selections will be backed up 2 2 1 Full Backups vs incremental backups SWISSVAULT SE provides you with two options when backing up Exchange 2000 2003 2007 Full and Incremental Backups SWISSVAULT recommends making a Full Backup The Full Backup process is straightforward All databases are backed up and the log files for the particular storage group are removed after the data has been incorporated in to the databases using a process called truncation Using the efficient patching techniques available in SWISSVAULT SE only a small percentage of the full backup is transferred to the StorageCenter on a daily basis During Incremental Backups only the storage group changes since the most
9. AULT Backup Client Note that the Oracle Recover tab is only available in the Oracle 9i 10g plug in oa 3 Backup Selection Restore Logs Oracle Backup Oracle Recover Oracle Restore Oracle Server Settings M SWISS AULT 5 0 1 File Selection Tools View Help G S ch e Backup Size estore Find SWISSVAULT the backup butler ATTIX Server address port 1521 Database name SVYORA1Og User name svs Fassword WERE Retrieve tablespace names Database backup selection Database dump folder OASWISSVALLT_DATAIORA DUMP 1 Brose always perform Full backup ei wi 127 0 0 1 Oracle Database 10g Enterprise Edition Release 10 2 0 1 05 vi SYSTEM fe UNDOTBRS1 SYSAUY USERS TEMP Save selection Ready Last backup 13 02 20086 15 54 52 It is very important to ensure that the database is in Archive Log mode Open the Oracle Enterprise Manager Console right click on the database and select View Edit Details Click on the Recovery tab and enable Archive Log mode and Automatic archival if it is not enabled The database will have to be restarted Open the SWISSVAULT SE Backup Client and click on the Oracle Backup tab to configure the necessary settings Oracle Server settings Enter the database name user name and password that the Backup Client will use to connect to the Oracle database Leave the port at its default setting
10. Open the SQL Enterprise Manager From the Console root expand Microsoft SQL Servers and browse to the Server where you would like to restore the database Expand the databases section and select the database that you would like to restore If the database does not exist anymore you have to create and configure the database first Right click on the database select All Tasks and click Restore Database ail In the Restore as database window select the database you want to restore Select From device and then click on ee ISOL Select Devices From the Restore from option select disk and then click on Add Browse to the folder where you have Restore C Database Filegroups or files From device restored the database and select the file Parameters Click on OK accept the filename selected Devices and OK again to accept the device Using Select Devices SQL functionality you can select how EE you would like to restore the backup set SE You can choose between a complete or EE differential database the transaction log ee or file group If you are restoring to a new Database differential S database you have to enable SQL to C Transaction log File or filegroup overwrite the database Read backup set information and add to backup history General Options View Lontents Click on OK to start restoring the database SQL Server Enterprise Manager will confirm that you have me successfully restor
11. SERVER EDITION PLUG INS FOR MS WINDOWS User Manual Version 5 May 2008 A SWISSVAULT the backup butler ebe SWISSVAULT User Manual the backup butler Server Edition Plug ins for MS Windows Table of contents 1 PLUG IN INSTALLER BE 3 1 1 INSTALLATION AND CONFIGURATION ccccececcececcccecececcccececceaccececcuaucecsecuausacaeauaecseatauaeceesvaraeees 3 2 RR lei LEE EE 4 2 1 MS EXCHANGE 2000 2003 AND 2007 00 0 cccccececcecececeecececeecececeeeececesaeaeceeueaeaecuceeaeseauseeaeaeeneass 5 2 2 INSTALLATION AND CONFIGURATION ccccececcecececcccecececcecuccecceececcucucecseaeausacaeausecsuavauaecersuaeaeeas 5 2 3 MS SQL SERVER MS GO 8 2 4 Wis SHAREF OINT 2003 EEN 10 2 5 MS VSS DATABASE DUUG IN rnunana nannaa rnana nananana nnana nanena nna 11 2 6 SYBASE ASE J2 EE 13 2 7 LOTUS DOMINO S EEN 15 2 8 Ee 19 2 9 EMAIL NOTIEIGATION nannan aeann a nanana eana LALALALA REALE RA REACER EROARE REACER RLAR n nanan Enan 26 2 10 SCRIPT PLUG IN E 27 2 11 SYSTEM STATE BACKUP DUUGN rnunana nranrnnrrnnne 28 2 12 SINGLE MAILBOX RECOVERY FOR EXCHANGE 2000 2007 29 3 SWISSVAULT SUPPORT EEN 37 2008 by SWISSVAULT AG Version 5 Page 2 of 37 ebe SWISSVAULT User Manual the backup butler Server Edition Plug ins for MS Windows 1 Plug in Installer The Plug in Installer allows you to upgrade existing Server Edition SE Backup Clients with added functionality by installing application specific plug ins and other monitoring
12. SMR Backup Configuring the backup settings Wester BERA Getta Select Plugins from the Tools menu and select Fuidir tu actus to SMR Backup A dialog box will appear as follows Folder name F SWISSVAULT Temp SMR Browse a Bore Enter the details as indicated in the dialog box _ Delete existing PST files in dump folder prior to backup Folder to backup to Specify where your mailbox User mailboxes to back up PST s must be stored SMR will specify lt SE Root Server name WMTCHZLMOO1 i Dir gt pstbackups but this can be modified to any vn cE location visible on your server including mapped ES Ir drives test Remove Verify Exmerge appends a PST file with the changes since the last backup The file may therefore E increase during each backup and Exmerge cannot Localization checkconfiguration reduce the size of the PST file The Delete poe l l us p existing PST files option enables you to specify ge Logging a e f SR that existing PST files must be deleted during the ra Delete Exmerge log files older than 14 days backup plows A smaller file will be generated and compared with the copy in the Cache to create the patch This option is especially useful after Te leg reducing mailbox limits sizes in the Exchange e _ server Click on Customize to specify which days of the week you wish to delete the PST files in the dump folder All days are selected by de
13. al files if needed The plug in does the rest Open the Restore tab select the required databases and files in the SharePoint section and then click on the Restore button in the toolbar Specify the restore location and click Ok 3 Talking to FileServer AttixS HINotebook Stellenbosch Ei The Backup Client will restore the files to the specified location and the wegen SharePoint plug in will thereafter pick Receiving Files xtracting Files to C Documents and Settings 4dministrator Restore Up the files and restore it to the Restoring directories SharePoint server Successfully completed restore Sharepoint Plugin Restoring Sharepoint resources f Sharepoint Plugin Restoring virtual server http fhjzksent Confirmation will be supplied in the Sharepoint Plugin Uploading File Attix5 Backup Professional Upgrade Procedure v4 4 Restore dialog window and the log Sharepoint Plugin Uploading File AttixS Backup Professional Storage Platform v4 4 pa file once the restore is completed Sharepoint Plugin Uploading File 4ttixS Backup Professional Storage Platform Console 22 3 Sharepoint Plugin Uploading File 4ttixS Backup Professional DL Windows v4 4 pdF Lo Sharepoint Plugin Uploading File AttixS Backup Professional SE wWindows v4 4 pdF 55 Sharepoint Plugin Uploading File AttixS Backup Professional SE WIN BO Notes w4 A D Sharepoint Plugin Uploading File AttixS Backup Professional SE Plug ins 4 4 pdf E Sharepoint Plug
14. ality which Eeer effectively configures the backup settings to be i used at a later stage either when an automatic Folder name F SWISSWALILT Temp Shr Browse SE backup runs or the user manually requests a E only be used when an actual restore operation is Destination server WMTCHZLMOO1 e SE required MO test a add teskt 5 SES Select Plugins from the Tools menu and select SMR Restore Vert Folder to restore from This indicates the folder E where the PST files can be found that match the user mailboxes you selected for restore h i Localization Exmerge logging level Maximum 3 v User mailboxes to restore This is where you Restore ol cancel indicate both the server to which the PST files gt should be restored and the mailboxes that should be restored Only previously backed up mailboxes available in the specified folder will be in the list of available mailboxes You can use the Verify button to determine whether the mailboxes you are about to restore actually exist in Active Directory as this is a requirement of a successful restore As per the SMR Backup instructions specified above indicate a destination server in the Destination server text field and click the Add ADMIN S145 TEST button acca iti Select User Mailboxes Use the lists below to select the user mailboxes you wish to backup Available users Selected users Select
15. are an application for backup and to create a data dump of a database You can also stop and start applications or services before during or after any backup 2 10 1 Installing the Script Plug in To install the Script plug in run the Plug in Installer and select the Script plug in After the installation open the Backup Client interface 2 10 2 Configuration and use To add scripts open the Tools menu select Plug ins and click on Scripting The Scripting settings window allows you to Add new and Edit or Delete existing scripts D i Scripting settings Scripts kend Script Name wi STOP SERVICE wi START SERVICE Add Er Delete Click on Add to create a new script The image below displays an example Start by supplying a Script name and specify when this script should run You can choose between e Backup Restore start Backup data created Connection open Backup Restore Transfer start Backup Restore Transfer end Connection closed Backup Restore end Browse to the application or batch file that should be executed Supply a location where it should be executed i Edit script as well as any other parameters re needed Excecute D SCRIPTSISTOP_SERVICE BAT gt STOP_SERYICE TXT Browse Execute in Folder ID SCRIPTS Browse Specify whether you want the Backup Client to wait for the process to be Parameters completed before continuing with backup process by enabling th
16. ase_name in the Input window and click on Go The Status window Black Size will confirm that the database is online Tape Capacity At Remote Backup Server voluma Name a oma 2008 by SWISSVAULT AG Version 5 Page 14 of 37 ebe SWISSVAULT User Manual the backup butler Server Edition Plug ins for MS Windows 2 Lotus Domino 5 The Lotus Domino 5 plug in integrates the critical data protection of Lotus Notes messaging and collaboration databases within the daily backup activities Using the native Domino backup API this plug in provides protection down to the individual mailbox 2 7 1 Installation and Configuration Note SWISSVAULT SE with the Lotus Domino Plug in should be installed on a Lotus Domino Server as it automatically configures the communications between the two applications The Domino services must be running in order for the Plug in to access the files selected for backup To upgrade Server Edition with the Lotus Domino plug in run the Plug in Installer and select the Lotus Domino 5 plug in After the installation open the SWISSVAULT SE Backup Client If you are familiar with the Backup Client interface you will notice that there are two new tabs Domino Backup and Domino Restore Open the Domino Backup tab and click on Retrieve database names The Backup Client will connect to the Domino server and display a list of all the available databases The next step is to select where you would like
17. create a patch file for each database or mailbox with all the changes made since the last backup Only the patch files and any new selections will be backed up 2008 by SWISSVAULT AG Version 5 Page 15 of 37 ebe SWISSVAULT User Manual the backup butler Server Edition Plug ins for MS Windows 2 7 2 How to restore a Domino Server Open the Backup Client and click on the Domino Restore tab If you want to restore from previous backup you have to retrieve the dump folder from the StorageCenter first Click on the Restore tab select the dump folder from the specific backup date and restore the file Remember to restore it to the original location From the Domino Restore tab use the Browse button to select the Recovery folder that you restored from the StorageCenter and click on Retrieve databases The default path is C Program Files SWISSVAULT SE Domino The Backup Client will display all the files from the specific backup You can browse through the available folders to select the specific mailboxes and files or you can select the top node to restore all available files lf you want to do a full media restore enable the tick next to Full Media Restore This option will select the entire backup set including the necessary configuration files ini file cert ID and server ID to do a full media restore Note that you have to click on Retrieve databases before you will be able to restore the data You have to stop the Domino Server bef
18. database datafile C oraclexe oradata XE users dbf online Database altered e alter database open Database altered 2008 by SWISSVAULT AG Version 5 Page 22 of 37 ebe SWISSVAULT User Manual the backup butler Server Edition Plug ins for MS Windows 2 8 3 How to Restore a Tablespace or Datafile The first step is to retrieve the files that you want to restore from the StorageCenter Click on the H Restore tab and select the dump folder from the specific backup date From the File menu click on Restore Select a restore location do not restore to the original location and ensure that you enable the checkbox to Recreate directory structure Restore the files M NGEN 5 0 1 File Selection Tools wiew Help erg Oe dee SWISSVAULT aaia Size Restore Find Scheduling Help ATTIX the ba ckup butler Backup Selection Restore Loge Oracle Backup Oracle Recover Oracle Restore Server Restore Selection Recovery Folder OO SWISSVAULT_DATAORA_ DUMP Browse Retrieve Tablespaces E 127 0 0 1 El Restore control Files SYSTEM ie UNOOTES1 wi CO ORACLEIPRODUCTI1I0 2 OJORADATAISYORA1OGIINDOTESO1 DBF 5YS5AUX USERS _ TEMP E Restore Ready Last backup 13 02 2008 15 54 52 There are a few different scenarios when restoring an Oracle database tablespace or datafile After you have selected the recovery folder the folder to where you restor
19. database to online again with Alter database datafile path to table space dbf online e The last step is to open the database with Alter database open e The Oracle database will be opened and ready 2008 by SWISSVAULT AG Version 5 Page 21 of 37 ebe SWISSVAULT User Manual the backup butler Server Edition Plug ins for MS Windows Manual Recovery Example If you see the following error or something similar as the log names will not be the same you must follow the abovementioned steps to recover the database ti Oracle Restore Dialog Ea Start of restoration Restoring archive logs Restoring database files Error recovering datafile ORA 00279 nderung 738710 erstellt von 05 14 2008 17 13 57 Erforderlich f r Thread 1 ORA 00289 vVorschlag ONORACLEIPRODUCT 10 2 0 FLASH_RECOVERY SREAISVORALOGIARCHIVELOGIZ008 05 15 01 ME L 3 SU ARC ORA 00280 nderung 738710 f r Thread 1 in Seguenz 12 COR ACLEWPRODUCTIIO 2 0 ORADATAS YORA 1 0GUSERSO1 DBF Error getting datafile online OR4 01113 F r Datei d ist Media Recovery erforderlich ORA 01110 Datendatei 4 OHORACLE PRODBUCT 10 2 0 OR 4047 415V0R4 106 USERS01 DBF Deleting archive logs Archive logs deleted Restoring completed e Run the command Alter database recover cancel e And then Recover datafile O oracle product 10 2 0 oradata svora10g users01 dbf SQL gt recover datafile O oracle product 10 2 0 oradata svoral0g users01 dbf ORA 00279 chan
20. different machine then you must first install Exchange on that second machine as to provide the libraries required by the Exchange plug in If you are installing the Single Mailbox Recovery SMR plug in as well please do so before installing the Exchange plug in to ensure that the SMR mail profile is configured correctly SWISSVAULT Server Edition can be upgraded with the Exchange Plug in by running the Plug in Installer and selecting the MS Exchange 2000 2003 2007 plug in After the upgrade open the SWISSVAULT Backup Client to configure the plug in Select Plug ins from the Tools menu and click on Exchange 2000 2003 Backup settings T lEechange backup settings Select where you would like the Backup Client Storage folder backup selection to create a Storage dump folder This folder is Storage dump Folder FAASWISSVAULT DATA ExchangeDump Browse used to dump a COpy of the selected storage a sers groups from the Exchange server From here D ei WMTCHZLMO01 the files will be encrypted and backed up The EI e Microsoft Exchange Server wi Erste Speichergruppe default dump folder is C Program Files SWISSVAULT SE MSExchBackup Note Make sure that your computer has enough free hard drive space to store a dump of all the selected storage groups The SWISSVAULT Backup Client requires working space for the cache which is compressed a temporary copy of each exchange storage group the dump folder and temporary disk
21. e Restore tab and select the dump folder from the specific backup date From the File menu click on Restore Select a restore location and restore the database Open the Sybase Central Java Edition and connect to the Adaptive Server Enterprise by selecting Connect from the Tools menu Expand the Sybase server tree in the left hand pane until you can see the available databases in the right hand pane Right clink on the database that you want to restore and select Restore If the database does not exist you have to create a new database first Make sure that you allocate enough space in the database to restore the data into the new database Select Restore the entire database and click on Next ll In the next window you have to select a dump device WEE Click on Add and change the Dump Device to Explicit O Hered Bump Teie Dump Device and type in the path including the database name to where you restored the database and click on OK You will see that the dump device is included in the list Click on Next and then Finish to continue with the e Explicit Dump Device restore Physical Path iERestoreidatabase dat A window will be displayed with all the SQL commands The next step is to bring the database online Open Utilities in the left hand pane in the Sybase Central Java Edition and open JISQL from the right hand pane Type in Tape Options your username and password to connect and click on OK Type the command online database datab
22. e checkbox next to Wait for process to complete ri Wait For process to complete Abort backup if exit code is not 0 Ok Cancel Click on Ok to save the new script You can enable disable scripts by clicking in the checkbox next to the Script Name After you have configured all your scripts click Ok to close the Scripting settings window 2008 by SWISSVAULT AG Version 5 Page 27 of 37 ebe SWISSVAULT User Manual the backup butler Server Edition Plug ins for MS Windows 2 11 System State Backup Plug in The SWISSVAULT System State Backup plug in enables you to backup a collection of system specific components that must be backed up as a unit These components include depending on the Operating System the following components Boot files including system files and all files protected by Windows File Protection WFP The registry COM Class Registration database Active Directory SYSVOL directory Please follow the following steps to install and enable System State backup Please note that this plug in is only available from MS Windows 2000 Server 2 11 1 Installation and Configuration This plug in is included in the SWISSVAULT SE Installer version 4 2 If it is not installed or to update the plug in run the SWISSVAULT Plug in Installer and select the System State Backup plug in After the installation open the Backup Client interface From the Tools menu select Plugins and then vi Enable system stat
23. e DelimiterUsed nMailboxFile setting Blank lines are ignored Lines beginning with a are ignored as comments If this setting is not specified all mailboxes except those for services DS IMS etc on the specified server will be processed Default value Blank SMR Backup lt SE Root Dir gt smrb_mailboxes txt SMR Restore lt SE Root Dir gt smrr_mailboxes txt DatalmportMethod This setting controls how the data will be copied from the source store to the target store Possible values 0 Copy all messages from the source store to the target store 1 Merge messages into the target store Copy only those messages that do not exist in the target store 2 Replace existing messages in the target store If a message in the source store exists in the target store delete that message in the target store and then copy the message from the target store 3 Archive existing messages from the source store into the target store If this option is selected the program will copy data from the source store to the target store and then delete the data from the source store k L ew oa ew a a This option is only valid if the MergeAction is Extract Default value 1 SMR Backup and Restore 1 2008 by SWISSVAULT AG Version 5 Page 36 of 37 ebe SWISSVAULT User Manual the backup butler Server Edition Plug ins for MS Windows 3 SWISSVAULT Support Please do not hesitate to con
24. e backups System State System State Backup Click in the checkbox next to Enable System State backups to enable the plug in A local target folder is l required to create the System State backup Please o a supply or Browse to the target folder and click OK If the target folder does not exist the Backup Client will prompt whether the folder must be created This folder is automatically included in you backup selection list The System State plugin enables you to backup your system state to a target directory which is then included in your backups The System State Backup plug in is initiated at the beginning of each backup It uses the Windows Backup and Recovery tools to create the backup file Server Edition continues with the rest of the backup procedure after the System State Backup has been saved in the specified target folder 2 11 2 Restore process Open the Restore tab in yu DE SWISSVAULT SE Client Select the What to Restore backup date that you want to restore from Tou can terme any combinsten of dines lolders on files in the left hand pane and restore the EECH Se sysstate bkf file that is located in the JE kateam Prea anp Area k det oe a iht pema target folder GE SES Import File 3 JW Meds crested S1272 C i Meda conated 9 12 2003 at IER AN sl Guer State Open the Windows Backup and Recovery application Start gt gt Programs gt gt Accessories gt gt System Tools gt gt Backup a
25. ed the data click on Retrieve Tablespaces A list of the available tablespaces will be displayed Restore control files must be enabled when you do a full restore When you click on Restore the Backup Client will remind you to make sure that the database is offline If you are only restoring a few datafiles make sure that they are offline before continuing Use the SQL Plus commands in the next section to bring the database or datafile offline Change the necessary settings and click on Restore The Backup Client will restore the selected files to their original location but they will not be recovered After the client has restored the files you have to manually recover the files and start the database The examples in the next section provide some help to restore the data and to manually recover the files and start the database using SQL Plus 2008 by SWISSVAULT AG Version 5 Page 23 of 37 ebe SWISSVAULT User Manual the backup butler Server Edition Plug ins for MS Windows 2 8 4 Oracle Tablespace or Datafile recovery Recovering a Closed Database Media or hardware failure e Determine which datafile or datafiles need to be recovered e Shutdown immediately e Open the Backup Client and restore the dump directory from the StorageCenter Open the Oracle Restore tab and select the files that you want to restore Click on Restore Open SQL Plus with the following command sqlplus nolog Connect as sysdba Mount the database with the star
26. ed the selected database 2008 by SWISSVAULT AG Version 5 Page 9 of 37 ebe SWISSVAULT User Manual the backup butler Server Edition Plug ins for MS Windows 2 4 MS SharePoint 2003 The MS SharePoint 2003 plug in provides protection for all sites configured on the SharePoint server down to individual document item level 2 4 1 Installation and Configuration Note SWISSVAULT SE and the MS SharePoint plug in must be installed on the physical SharePoint server Run the Plug in Installer and select the SharePoint plug in to add the plug in to the existing Server Edition backup client After the upgrade open the client After the installation a new node will be available in the left hand pane called Sharepoint The plug in will automatically communicate with the SharePoint portal using the native SharePoint APIs and then retrieve and display the list of available sites and all sub nodes in the tree As displayed in the image above individual files are displayed in the right hand side Browse through the available trees and select the items that you want to backup as you would select files and folders in the default Backup Selection tab Once you have made your selection you can click on the Backup toolbar button to initiate the first backup 2 4 2 Restoring SharePoint data Restoring SharePoint data is as simple as selecting the applicable SharePoint site and the required nodes in the left hand pane and then any individu
27. eichergruppe E Backing D database file for Information f r ffentliche Ordner Ww A Setzt 5 E i okt Dn SMR gege xMerge launched please wait this may take a while Werge Lider ring Building SE list Total selection 167 16 MB in 21 Files and Folders LS Checking for differences Patching 9ED17D11E09D8E49906561D42E192E73_priv1 edb Cancel Hide 2008 by SWISSVAULT AG Version 5 Page 31 of 37 ebe SWISSVAULT User Manual the backup butler Server Edition Plug ins for MS Windows During the backup when the line Launching S333 Scr a ExMerge appears in the output you will also notice an additional dialog box from ExMerge Se aes ee E aangaan TT ee will be launched for the duration of the SMR a a backup This dialog box provides details about Copy Statics l the ExMerge backup in progress mmer JE See Elapsed Time Q000 Fakes 0 Once the ExMerge backup has completed this Working on Malbox Sof G selected dialog box will be closed automatically dale lett tease Mabeco information Note this dialog box does not appear for SORTS ipae ei l automatic backups Cume Molbe Stephan Thiel Cure Foder Sere hers nees Cancel Heo 2008 by SWISSVAULT AG Version 5 Page 32 of 37 ebe SWISSVAULT User Manual the backup butler Server Edition Plug ins for MS Windows 2 12 7 SMR Restore Running a restore M GT Restore Settings Unlike the SMR Backup function
28. es in Server name text field LoggingLevel Set the level of logging Possible values 0 None 1 Minimum 2 Medium 3 Maximum Default value is 0 SMR Backup and Restore 2 2008 by SWISSVAULT AG Version 5 Page 35 of 37 ebe SWISSVAULT User Manual the backup butler Server Edition Plug ins for MS Windows LogFileName Name of the log file to be used Default value C ExMerge log SMR Backup lt PST Data Dir gt smrb_exmerge log SMR Restore lt SE Root Dir gt smrr_exmerge log DataDirectoryName Name of the directory to which PST files will be written or where PST files will be expected If the directory does not exist it will be created Default value C EXMERGEDATA SMR Backup set to value of Folder to backup to text field SMR Restore set to value of Folder to restore from text field FileContainingListOfMailboxes Name of a text file containing the Exchange Distinguished Names DN of mailboxes to be worked on Each line of the file should have the following format lt SourceDN gt lt TargetDN gt The TargetDN is optional If it is specified depending on what the selected merge action Is it will be used to get the name of the PST file to be generated or the name of the mailbox into which data will be merged By default a comma is used as the delimiter between the source and target DNs You can specify another delimiter using th
29. es on the local machine where it is installed Run the SWISSVAULT Plug in Installer and select the VSS Database plug in to upgrade the Server Edition backup client with the plug in After the upgrade open the Backup Client You will note a new entry in the left hand pane called VSS Writers The VSS Database plug in will automatically display all the writers available on the server If you do not see the expand option next to the VSS Writers entry right click on it and select Refresh Browse through the available writers and select the items as you would select folders in the left hand pane Once you have made your selection you can click on the Backup toolbar button to initiate the first VSS Database plug in backup as described earlier in this document 2 5 4 Restoring databases using the VSS Database Plug in Backup Selection Backups 4 Last Backup Era T Installers Program Files Test EH 55 Writers HHO MSDE Writer Northwind F model Y model Ha Previous Backups 2008 by SWISSVAULT AG Restore Open the Restore tab select the required databases and files in the VSS Writers section and then click on the Restore button in the toolbar You will note that you cannot restore to the original location when selecting any items from the VSS Database section as VSS will do that once the data is restored Select a temporary restore location and click OK The Backup Client will restore the files to the s
30. fault Exmerge logging level Maximum 3 zs User mailboxes to back up Here you must provide the name of your Exchange server in the Server Name text field The Add and Remove buttons are used to select remove the Exchange mailboxes See the Add Users note below The Verify button can be used to verify whether the selected mailboxes are in sync with Active Directory The plug in will list any missing mailboxes and provide you with the option to remove them from the list Use the Localization button at the bottom of the SMR Backup window in case you are experiencing problems connecting to the Exchange Server or using a NON English version of the Exchange Server The default settings for a German Installation are as follows fi SMR Backup Localization Settings Some Exchange installations require custom localized settings to correctly configure the MAFI services used in SMR For their locale Click here For Further information e Use the localization settings indicated below Localized Settings Exchange Server Service Mame Microsoft Exchange Nachrichtenspeicher Personal Folders Service Name Pers nliche Ordner The Check Configuration button determines whether the SWISSVAULT SE service has sufficient permissions to access Exchange and the SMR Configuration Results page will provide in depth information about the configuration and possible permission issues Please ensure that your service account o
31. g command on the mounted closed database e recover tablespace system e alter database open e quit 2008 by SWISSVAULT AG Version 5 Page 24 of 37 ebe SWISSVAULT User Manual the backup butler Server Edition Plug ins for MS Windows Full Media Recovery Recovery to the same location e Open SQL Plus and stop the database with the SHUTDOWN ABORT command e Open the Backup Client and Restore the entire dumpfolder from the StorageCenter Open the Oracle Restore tab and restore all files including the control files e Mount the database in SQL Plus STARTUP MOUNT e RECOVER DATABASE USING BACKUP CONTROLFILE see next point if there are some errors Accept the default path that is suggested when restoring the log files If the last log file cannot be located run the RECOVER DATABASE USING BACKUP CONTROLFILE command again and supply the path to the redo folder that you restored as well as the filename of the redo log file within that folder or copy the redo log file from the restored redo folder to the flash_recovery_area folder prompted in the message and run the RECOVER DATABASE USING BACKUP CONTROLFILE again e lf the redo logfiles cannot be located use the following command to recover the database RECOVER DATABASE USING BACKUP CONTROLFILE UNTIL CANCEL e Open the database ALTER DATABASE OPEN RESETLOGS e The Oracle database will be opened and ready 2008 by SWISSVAULT AG Version 5 Page 25 of 37 ebe SWISSVAULT
32. ge 738710 generated at 05 14 2008 17 13 57 needed for thread 1 ORA 00289 suggestion O ORACLE PRODUCT 10 2 0 FLASH RECOVERY _AREA SVORA10G ARCHIVELOG 2008_05_ 15 01_ MF 1 12 U_ ARC ORA 00280 change 738710 for thread 1 is in sequence 12 Specify log lt RET gt suggested filename AUTO CANCEL e If you hit RETURN it will automatically try to use the suggested file as specified in the example If the file is not available in the folder a message will be displayed ORA 00308 cannot open archived log O ORACLE PRODUCT 10 2 0 FLASH_RECOVERY_AREA SVORA10G ARCHIVELOG 2008_05_14 01_ MF_1 12 42POFVQD_ ARC ORA 27041 unable to open file OSD 04002 unable to open file O S Error OS 2 The system cannot find the file specified e If the file cannot be found you have two options Either point SQL Plus to the Recovery folder with the filename command or you can copy the file into the required Oracle folder O ORACLE PRODUCT 10 2 0 FLASH_ RECOVERY_AREA SVORA10G ARCHIVELOG 2008_05_14 in the example above e Files are copied back to the Oracle folder in this example Once the file has been copied press RETURN to continue e And then Recover datafile O oracle product 10 2 0 oradata svora10g users01 dbf e Continue with the Recover datafile O oracle product 10 2 0 oradata svora10g users01 dbf command and supplying the log files until you see the following message Log applied Media recovery complete e Alter
33. he Backup Client will wait for confirmation from MS Exchange before it will notify you that the Restore was successful e Only restore log files Use this option to only restore the log files Click Next to continue The last step displays a summary of what you have configured You can change the temporary path that the Backup Client will use for the log and patch files by clicking on the Browse buiton Click Start restore to start the restore process You have to select a backup set that you would like to Restore from Click on Browse and select the storage group that you want to restore The client will list all the details from the backup displaying the Backup date to which server the backup should be restored to and the selected Storage group If Exchange cannot mount the store run the Exchange eseutil application and try again 2008 by SWISSVAULT AG Version 5 Page 7 of 37 SWISSVAULT the backup butler User Manual Server Edition Plug ins for MS Windows ea 2 3 MS SQL Server MS SQL 7 The MS SQL Server and MS SQL 7 plug ins combined with the Backup Client provides an automated backup solution for any SQL database that you would like to protect including MS SQL Server 2005 Express The plug in will ensure that your business critical data is protected in case of corruption or loss The SWISSVAULT SQL Server plug in enables you to protect multiple SQL instances on one server Note that there are two plug in version
34. ill now be shown in the list of mailboxes that will be backed up Available users Selected users ADMIN STA TEST Add __ Add gt _ o Remove Remove ox OK Cancel Cancel Once you have completed your selection click the OK button on the Backup Settings dialog box This will store your settings in a ini file ready for your next manual or automatic backup 2 12 5 Backup settings The settings you selected are stored in two files in the lt SWISSVAULT SE Root Dir gt These files are e smrb_exmerge ini this is the main settings file that ExMerge will use for the backups e smrb_mailboxes ixt this indicates the mailboxes you selected from the list of available user mailboxes Once you have completed your first backup you will find an additional log file in the directory where you indicated your mailbox PST files to be stored e smrb_exmerge log this file provides detailed information about the backups performed and can be examined if any errors are suspected to have occurred 2 12 6 Output during a backup When you initiate a manual backup you will see the following output as evidence that the SMR Plug in is Compressing and patching doing its job Feasting baek Initializing secure random generator Connecting to Storage Platform on 192 168 192 19 443 Server name Name Server SIAG Secure Infostore 4G Test SC 001 Zug Starting Exchange Backup Backing up storage node Erste Sp
35. in Uploading File AttixS Backup Professional Monitor Deploy v4 4 pdF 22 Sharepoint Plugin Done 2008 by SWISSVAULT AG Version 5 Page 10 of 37 ebe SWISSVAULT User Manual the backup butler Server Edition Plug ins for MS Windows 2 5 MS VSS Database Plug in SWISSVAULT SE makes use of the MS Volume Shadow Copy Service VSS to backup open files like your Outlook PST file which is just a fraction of what VSS can do The MS VSS Database plug in utilizes VSS on a much more advanced level by allowing you to protect any VSS enabled database and application available on your server with one single plug in without the need for a database dump 2 5 1 VSS explained Please note that this explanation will only focus on functionality related to databases even though VSS is not limited to databases only VSS Volume Shadow Copy Service consists of a number of three basic components Writers e g MSSQL It is the responsibility of each database vendor MS SQL Oracle Exchange etc to develop a VSS writer which will allow a requestor see below to backup the data without having to understand the exact inner workings of the database engine The writer ensures data consistency and provides a safe way to backup the data even while the application or database is still running It provides a common backup interface that is similar across all databases regardless of the vendor Using writers is a way to ensure that the database vendor contro
36. ing the necessary configuration files ini file cert ID and server ID todo a full media restore The procedure when you have to do a Full Media Recovery Install the Domino Server Run the Domino setup but DO NOT START THE SERVER Restore the recovery folder Do a Full Media Recovery Start the Domino Server Sy After you have selected the files that you want to restore and click on Restore Note that the selected databases or mailboxes should be closed during the restore process SWISSVAULT will restore the selected files to the Domino Server and the Backup Client will notify you when the restore has been completed You are advised to initiate a full backup after recovering a large amount of data 2008 by SWISSVAULT AG Version 5 Page 18 of 37 ebe SWISSVAULT User Manual the backup butler Server Edition Plug ins for MS Windows 2 8 Oracle The Oracle plug in combined with the SWISSVAULT SE Backup Client provides an automated backup solution for your Oracle Database at tablespace level The plug in will ensure that your business critical data is protected in case of corruption or loss 2 8 1 Installation and Configuration Note SWISSVAULT SE with the Oracle plug in needs to be installed on an Oracle Server and the Oracle services must be running To upgrade Server Edition with one of the Oracle plug ins run the Plug in Installer and select either the Oracle 8i or Oracle 9i 10g plug ins After the installation open the SWISSV
37. itional files are created after running either SMR Backup or SMR Restore but these will be detailed later in this chapter These files pertain to ExMerge settings with SMR Backup files having a smrb_ prefix and SMR Restore files having a smrr_ prefix 2 12 3 Additional server configuration You have to change the SWISSVAULT SE Service Log On during start up from the Local System account to an account with adequate permissions administrative rights on the server to access the Exchange Information Store Open the Computer Management console by right clicking on the My Computer icon and selecting Manage Expand the Services and Applications section and click on Services Right click on the SWISSVAULT SE Service and select Properties Click on the Log on tab select an Administrator account and supply the log on password Additionally the user assigned to the SWISSVAULT service should have at least Exchange View Only Administrator rights to the Exchange Server This must be configured in the Exchange System Manager Also the user must have full access to the according storage group Make sure by checking the security settings of the storage group that the user and all groups to which the user belongs has full access no deny on the Receive as and Send as rights 2008 by SWISSVAULT AG Version 5 Page 29 of 37 ebe SWISSVAULT User Manual the backup butler Server Edition Plug ins for MS Windows 2 12 4
38. l launch to perform the Process Status restore You will see the following output during the process of the restore operation see right ere hand image Copy started at 18 18 58 Successes 0 Elapsed Time 00 00 00 Failures H This details the activity during the restore ei mees of Deiere including how many mailboxes will be i i processed and where ExMerge is in the restore E Performing Step Merging data from Personal Folders to Server progress dek Current Mailbox T est User 002 Current Folder AGeloschte Objekte Abbrechen Upon completion the SMR Restore plug in will then determine whether any errors were detected and report this to the user If no errors were detected then the following dialog will be shown Restore completed No errors were detected NED Check the log File at C Programme SwISSvauULT SE smrr_exmerge log If errors were detected the indicated log file will detail the errors for further troubleshooting or problem solving 2008 by SWISSVAULT AG Version 5 Page 34 of 37 ebe SWISSVAULT User Manual the backup butler Server Edition Plug ins for MS Windows 2 12 10 Exmerge ExMerge is a utility provided free by Microsoft Its initial intention was to alleviate the burden of moving mailboxes between servers and migrating mailboxes from say Exchange 2000 to Exchange 2003 It primarily uses MAPI to accomplish all of this functionality and is a very useful a
39. left hand pane The Domino Backup tab enables you to select the components that you want to backup To select the Domino Server or any of its subfolders right click on the folder name in the left hand pane and Include the selection Individual files can be selected in the right hand pane If you Include the Domino Server you will automatically backup the entire Domino Server as well as any new files added to the server in future Select the location the Database dump folder The default path is C Program Files SWISSVAULT SE Domino Should you want to change this location use the Browse button to select another folder A copy of the selected components from the Domino server is created in this folder From here the files will be encrypted and backed up The Backup Client requires working space for the cache which is compressed a temporary copy of each database the dump folder and temporary disk space for creating patches to be sent to the StorageCenter Note Make sure that your computer has enough free hard drive space to store a data dump of all the selected databases Note that you have to click on the Save button after you have made your selection SWISSVAULT will not backup the selected components if you do not save the selection Your Domino Server Backup selection is now configured The Backup Process To create your first backup select Backup Now from the File menu SWISSVAULT will create an exact copy of the selected components i
40. list wi master of all the available Sybase C model databases fa Nev Database backup selection Database backup _ selection Select where you would like the Client to create the Database dump folder This folder is used by the Client to dump a copy of the selected databases from where they will be backed up The default folder is C Program Files SWISSVAULT SE SybaseSQLBackup sybsystemdb _ sybsystemprocs Note Make sure that your computer has enough free hard drive space to store a data dump of all the selected databases After you have selected the databases click on OK to close the window Your Sybase Backup is now configured To create your first backup select Backup Now from the File menu SWISSVAULT will create an exact copy of the selected databases in the dump folder These files will be compressed and transferred to the StorageCenter The next backup will compare the selected storage groups with the selection from the previous backup which is stored in the cache SWISSVAULT will create a patch file for each database This file consists of all the changes made to the database since the last backup Only the patch files and any new selections will be backed up 2008 by SWISSVAULT AG Version 5 Page 13 of 37 ebe SWISSVAULT User Manual the backup butler Server Edition Plug ins for MS Windows 2 6 2 How to restore a Sybase Database The first step is to restore the database from the StorageCenter Click on th
41. ls the data access not an outside party Requestors e g SWISSVAULT SE A requestor initiates the VSS process The requestor uses a generic set of instructions to initiate the VSS process and read data from the database The instructions are the same regardless of the database being backed up Providers e g Microsoft Windows The provider is the interface to the point in time imaging capabilities An in depth discussion of providers is not needed for the purpose of this document It is more important to understand the Writer and Requestor 2 5 2 The SWISSVAULT VSS Database Plug in The VSS database plug in is a Requestor that in theory can backup any database or service that has a VSS writer These would include MS Exchange MS SQL System state Registry and Active Directory to name a few In short it works like this 1 During the first backup the VSS plug in connects to the database reads all the data and compresses it to the ToBackup folder from where it is transmitted to the Storage Platform no database dump is done 2 After the backup the data has been sent to the StorageCenter is moved from the ToBackup folder to the cache 3 For subsequent backups the data in the cache is compared to the database data as it is being read by the VSS plug in to work out patches which is again stored in the ToBackup folder 4 The patches are transmitted to the StorageCenter 5 After transmission to the StorageCenter the cache is upda
42. n the dump folder These files will be compressed and transferred to the StorageCenter Subsequent backups will be compared with the selection from the previous backup SWISSVAULT will create a patch file for each database or mailbox with all the changes made since the last backup Only the patch files and any new selections will be backed up 2008 by SWISSVAULT AG Version 5 Page 17 of 37 ebe SWISSVAULT User Manual the backup butler Server Edition Plug ins for MS Windows 2 7 5 How to restore a Domino Server Open the Backup Client and click on the Domino Restore tab You first have to retrieve the dump folder from the StorageCenter before you can restore the Domino Server Click on the 7 Restore tab select the dump folder from the specific backup date and restore the folder to its original location From the Domino Restore tab use the Browse button to select the Recovery folder that you restored from the StorageCenter The default path is C Program Files SWISSVAULT SE Domino The Domino Restore tab displays all files available from the specific backup Note that you have to browse and select the Recovery folder before you will be able to view the data You can browse through the available folders to select the specific mailboxes and files or you can select the top node to resiore all available files A Full Media Restore is initiated by enabling the tick next to Full Media Recovery This option selects the entire backup set includ
43. nd configurable tool You will find an Exmerge doc Word document provided with the SMR plug in This document provides some insight into the functionality ExMerge provides In addition to information about the various settings available for configuration with ExMerge you should read this document to understand what the various releases are past and current bugs limitations of ExMerge etc While we do not recommend that you manually change any of the settings in the various configuration files it is useful to know the full power of ExMerge s capabilities Some important configuration settings to take note of are as follows MergeAction This setting controls which merge procedure to use Possible values 0 Extract Merge data to Personal Folders 1 Import Merge data from Personal Folders 2 Extract amp lmport Export from one server and Import into another server Default value O SMR Backup 0 SMR Restore 1 SourceServerName Name of the source Exchange server from which data will be extracted This setting must be specified if the MergeAction specified is Extract or Extract amp Ilmport SMR Backup only set to whatever user specifies in Server name text field DestServerName Name of the destination Exchange server to which data will be written This setting must be specified if the MergeAction specified is Import or Extract amp lmport SMR Restore only set to whatever user specifi
44. nd select the Restore Wizard from the Tools menu Click on Import File and browse to the restored sysstate bkf file The default restore location is C Program Files SWISSVAULT SE Restore e Back Hed Carel Click OK to import the file In the Left hand pane expand Media Created and select System State Click Next and Finish to compete the Restore Wizard 2008 by SWISSVAULT AG Version 5 Page 28 of 37 ebe SWISSVAULT User Manual the backup butler Server Edition Plug ins for MS Windows 2 12 Single Mailbox Recovery for Exchange 2000 2003 2 12 1 Introduction The SMR plug in is used to backup and restore single Exchange Server mailboxes The SMR plug in makes use of a robust Exchange tool called ExMerge to actually perform the backup and restore operations However the plug in presents a user interface to the ExMerge settings file usually exmerge ini so that the user is able to configure ExMerge from the SWISSVAULT SE Backup Client Once configured ExMerge can be run in batch mode that does not require user interaction SMR no longer requires MAPI or a MAPI profile to perform its functionality as the plug in makes a native call via the COM component to query LDAP for the list of Exchange mailboxes 2 12 2 Installing the SMR Plug in To install the SMR plug in on an existing SE Backup Client run the Plug in Installer and select the Exchange 2003 Single Mailbox Recovery or Exchange 2000 Single Mailbox Recovery plug in Add
45. of 1521 Click on Retrieve tablespace names A list of all the available tablespaces will be displayed Database backup selection Select where you would like the Backup Client to create the Database dump folder This folder is used by the Backup Client to dump a copy of the selected datafiles from where they will be backed up The default folder is C Program Files SWISSVAULT SE OracleBackup Note Make sure that your computer has enough free hard drive space to store a data dump of the selected datafiles 2008 by SWISSVAULT AG Version 5 Page 19 of 37 ebe SWISSVAULT User Manual the backup butler Server Edition Plug ins for MS Windows Select the tablespaces that you want to backup Selecting the root 127 0 0 1 will backup all the tablespaces and any new tablespaces added The Backup Client will perform a full backup of the selected files during each backup if you enable the checkbox next to Always perform Full Backup If you do not enable full backups it will only backup the archive logs Please note that the Backup Client will perform a full backup on Sundays and the first time that a backup is initiated Click on Save selection SWISSVAULT will not backup the selected datafiles if you do not save the selection Your Oracle Server Backup is now configured To create your first backup select Backup Now from the File menu SWISSVAULT will create a hot backup of the selected datafiles in the dump folder These files will be compressed and
46. ore restoring any files This is not necessary if you only restore mailboxes Select the files that you want to restore and click on Restore SWISSVAULT will restore the selected files to the Domino Server and the Backup Client will notify you when the restore has been completed After the restore restart the Domino Server 2008 by SWISSVAULT AG Version 5 Page 16 of 37 ebe SWISSVAULT User Manual the backup butler Server Edition Plug ins for MS Windows 2 8 Lotus Domino 6 7 The Lotus Domino 6 7 plug in integrates the critical data protection of Lotus Notes messaging and collaboration databases within the daily backup activities Using the native Domino backup API this plug in provides protection down to the individual mailbox 2 7 4 Installation and Configuration Note SWISSVAULT SE with the Lotus Domino Plug in should be installed on a Lotus Domino Server as it automatically configures the communications between the two applications The Domino services must be running in order for the Plug in to access the files selected for backup To upgrade SWISSVAULT SE with the Lotus Domino plug in run the Plug in Installer and select the Lotus Domino 6 5 7 plug in After the installation open the SWISSVAULT SE Backup Client If you are familiar with the Backup Client interface you will notice that there are two new tabs Domino Backup and Domino Restore Open the Domino Backup tab The Backup Client displays the Domino Server in the
47. pecified location and VSS will thereafter pick up the files and restore it to the applicable database Confirmation will be supplied in the Restore dialog and the log file once the restore is completed Version 5 Page 12 of 37 ebe SWISSVAULT User Manual the backup butler Server Edition Plug ins for MS Windows 2 6 Sybase ASE 12 5 The Sybase plug in combined with the Backup Client provides an automated backup solution for any Sybase ASE 12 5 database that you would like to backup The plug in provides protection down to the individual table or file group 2 6 1 Installation and Configuration Note SWISSVAULT SE with the Sybase Plug in needs to be installed on a server running Sybase and the Sybase services must be running To upgrade Server Edition with the Sybase plug in run the Plug in Installer and select the Sybase plug in After the installation open the SWISSVAULT Backup Client To configure the Sybase settings SOL Server settings open the Tools menu select Plug Server address pork 5003 ins and click on Sybase OO E SQL Server settings Enter the Password mm username and password that the Retrieve database names Backup Client will use to connect to the local Sybase Server Make sure that you change the port to the Database dump folder program Files SWISSVAULT SE SybaseSQLBackup Browse correct port that Sybase iS Sg configured to use Click on Retrieve _ Sybase database names You will see a
48. r one of its associated groups is in the list of trustees with Send As and Receive As rights set to Allow 2008 by SWISSVAULT AG Version 5 Page 30 of 37 ebe SWISSVAULT User Manual the backup butler Server Edition Plug ins for MS Windows If it is not you will have to correct your account configuration Failure to do so may compromise your SMR backups The one exception to this is if your SWISSVAULT SE service is setup as LocalSystem In this case the Check Configuration feature will simply warn you that it is set to LocalSystem The onus will be on you to ensure that LocalSystem is sufficient or whether you need to setup a unique account for your SWISSVAULT SE service Exmerge logging option enables you to specify the level of information logged in the Exmerge logfile You can enable log file rolling and a log file retention period to limit the space required by these logs Note that the plug in will process these options before each backup so files may exceed their size until the next backup Click on the Add button to retrieve a list of available user mailboxes on the indicated server as shown below i Select User Mailboxes Use the lists below to select the user mailboxes you wish to backup Select the users from the Available users list by selecting the users and clicking the Add gt button to add them to the list of Selected users Click OK to return to the previous dialog The selected users w
49. re the backup from the StorageCenter first as the Exchange Wizard will automatically restore the files from the StorageCenter should you choose to restore from a previous backup Restore Wizard Step 1 In the first step select either Restore from locally available backup or Restore from previous backups Click Next to continue Restore Wizard Step 2 If you select the first option the Backup Client will use the last backup that is stored locally on the server If you select the Restore from previous backups option the Backup Client will connect to the StorageCenter and display a list of available Exchange backups The Storage Groups available in the backup that you selected are displayed in the second step Select whether you want to Dismount the stores before recovering the groups Note Deselect this option if you are restoring to a Recovery Storage Group You must specify whether you want to Restore all Storage Groups or Specify restore options for each Storage Group Click Next to continue Restore Wizard Step 3 In the third step you must specify the Exchange Server and Storage Group to where you want to restore the data The original Exchange Server and Storage Group information is displayed by default Also specify the following by enabling disabling the checkboxes e Mount databases after restore If you deselect this option you will have to manually mount the store after restoring it e Wait for Exchange to complete restore t
50. s available MS SQL Server that supports any database from SQL 2000 and a plug in for the older MS SQL 7 Usability is the same so both plug ins are described in this section 2 3 1 Installation and Configuration Note SWISSVAULT SE with the MS SQL Server plug in needs to be installed on the actual SQL Server and the SQL service must be running Run the Plug in Installer and select the MS SQL Server or MS SQL 7 plug in to upgrade the Server Edition Backup Client with the MS SQL Server plug in After the upgrade open the SWISSVAULT SE Client You will notice a new entry in the Backup Selection tab in the left hand pane called amp MS SQL Server To add and configure a SQL instance click on this entry MSSOL Server Plugin Version 3 4 Description MS SOL Server 2000 2005 Plugin In the right hand pane specify the global database dump folder for the SQL instances in the MS SQL Server plug in section You can use the Browse button to browse to a specific folder Please Note The SS and all subfolder content will be deleted during each backup Add Mew Server Instance Note ensure that the server has enough free hard drive space to store a data dump of all the selected databases Click on the Add New Server Instance button to add the first SQL Server Instance A sub node will be created in the MSSQL Server section in the left SWISS AULT 5 0 2 Eile Selection Tools view Hep MIJE _ Backup Size Res
51. tact us in case of any questions Note You ideally reach us by email support swissvault ch where we will reply instantly SWISSVAULT AG Baarerstrasse 57 CH 6300 Zug Switzerland Email support swissvault ch Hotline 41 0 900 782 858 CHF 2 from the 3 minute Fax 41 0 41 726 2077 Homepage www swissvault ch 2008 by SWISSVAULT AG Version 5 Page 37 of 37
52. ted Select the database s that you want to backup Backup and Restore operations are not allowed on the tempdb database SQL DMO ODBC SQLState 42000 To add another instance click on the MSSQL Server entry in the left hand pane and then on the Add new server button in the right hand MSSQL Server Plugin section A new node will be added Configure the SQL Server settings and select the necessary databases Note ensure that you have sufficient rights if protecting a remote server Verify that you have included all the required SQL databases in the left hand pane before you initiate the first backup To create your first backup select Backup Now from the File menu Backup Professional will create an exact copy of the selected databases in the dump folder These files will be compressed and transferred to the StorageCenter The next backup will compare the selected storage groups with the selection from the previous backup which is stored in the cache SWISSVAULT will create a patch file for each database This file consists of all the changes made to the database since the last backup Only the patch files and any new selections will be backed up 2 3 2 How to restore a SQL Database from a backup device The first step is to restore the database from the StorageCenter Click on the Restore tab and select the dump folder from the specific backup date From the File menu click on Restore Select a restore location and restore the database
53. ted by applying the patches to the files in the cache 6 Repeat from step 3 So it can be seen that with the VSS plug in databases are treated as large files with no need to dump them separately If delta blocking is used the disk space requirements are further reduced at the expense of larger backups 2008 by SWISSVAULT AG Version 5 Page 11 of 37 ebe SWISSVAULT the backup butler Advantages User Manual Server Edition Plug ins for MS Windows e Makes use of a generic set of instructions So as new Writers are developed for databases SWISSVAULT SE should be able to back it up via the VSS Database plug in e NO DUMP SPACE needed The VSS Database plug in reads the data directly from the database without the need to make a database dump e The backup should be much quicker since data is not first dumped and then patched and compressed Disadvantages e Not all the features that are provided in the existing SWISSVAULT SE plug ins are available in the VSS plug in for example to use an Exchange recovery group 2 5 3 Installation and configuration se Backup Selection zi My Computer fac EI k 55 Writers El System state group t System Writer l Event Log Writer l Registry Writer I COM REGDE Writer P Wl Writer MS SOL Server I MSDEWriter master k msdb F model k msdb F Northwind k pubs I Other Oo GG Note The VSS Database plug in can only support VSS enabled databases applications and fil
54. the Backup Client to create a Database dump folder The default dump folder is C Program Files GSWISSVAULT SE Domino A copy of the selected databases from the Domino server is created in this folder From here the files will be encrypted and backed up The Backup Client requires working space for the cache which is compressed a temporary copy of each database the dump folder and temporary disk space for creating patches to be sent to the StorageCenter Note Make sure that your computer has enough free hard drive space to store a data dump of all the selected databases Select the database s that you would like to backup You have the option to select individual files or mailboxes by expanding the Domino Server or any of its subfolders and selecting the entries one by one If you tick the box next to Domino Server you will automatically backup the entire Domino Server as well as any new files added to the server Click on Save selection SWISSVAULT will not backup the selected databases if you do not save the selection Your Domino Server Backup is now configured The Backup Process To create your first backup select Backup Now from the File menu SWISSVAULT will create an exact copy of the selected databases in the dump folder These files will be compressed and transferred to the StorageCenter Subsequent backups will compare the selected databases with the selection from the previous backup which is stored in a cache SWISSVAULT will
55. the users from the Available users list by selecting the users and clicking the Add gt button to add them to the list of Selected users Click OK to return to the previous dialog The selected users will now be shown in the list of mailboxes a oc be restored as is shown the previous Once you have completed your selection click the Restore button on the Restore Settings dialog box to begin the restore operation This will store your settings in a ini file and launch ExMerge to perform the restore operation 2 12 8 Restore settings The settings that are saved prior to the restore being launched are stored in two files in the lt SWISSVAULT SE Root Dir gt These files are e smrr_exmerge ini this is the main settings file that ExMerge will use for the restore e smrr_mailboxes txt this indicates the mailboxes you selected to be restored from the list of available user mailboxes Once you have completed the restore you will find an additional log file in the lt SWISSVAULT SE Root Directory gt as follows e smrr_exmerge log this file provides detailed information about the backups performed and can be examined if any errors are suspected to have occurred 2008 by SWISSVAULT AG Version 5 Page 33 of 37 ebe SWISSVAULT User Manual the backup butler Server Edition Plug ins for MS Windows 2 12 9 Output during a restore After you click Restore and your restore settings a lee P are saved ExMerge wil
56. tore Hr JE Biel x SWISSVAULT CC ag the backup butler eloo _ Options Scheduling Help Backup Selection Restore Logs zi My Computer MSSQL Server Instance e Sp GE Se hand pane as displayed in Server address 127 0 0 1 port 1433 the Image below Use the E d MSSOL Server Username sa MSSQL Server Instance El y amp 127 0 0 1 1433 k master amp tempdb i model i msdb I BESMgmt I mdss i mdss_dis 4 aditest E v55 Writers Ready Password Delete This Instance Last backup 12 02 2008 18 45 48 kokk Test Connection section pane to configure this SQL instance MSSQL Server Instance Last status provides information about the last connection to the SQL Server Enter the Server address SQL username password and port that the Backup Client must use to connect to the SQL Server note that you must manually enable TCP IP ports in the SQL 2005 Management tools Click on Test Connection 2008 by SWISSVAULT AG Version 5 Page 8 of 37 ebe SWISSVAULT User Manual the backup butler Server Edition Plug ins for MS Windows The list of the available SQL databases is populated in the left hand pane as sub notes of the selected instance from where you can select the database that you want to backup If you select the entire section all databases will be included as well as any new databases crea
57. transferred to the StorageCenter The next backup will compare the selected storage groups with the selection from the previous backup which is stored in the cache SWISSVAULT will create a patch file for each datafile This file consists of all the changes made to the datafile since the last backup Only the patch files and any new selections will be backed up 2008 by SWISSVAULT AG Version 5 Page 20 of 37 ebe SWISSVAULT User Manual the backup butler Server Edition Plug ins for MS Windows 2 8 2 How to Recover a Tablespace or Datafile Oracle 9i 10g only You have the option to either recover or restore Oracle tablespaces or datafiles If you recover the datafiles SWISSVAULT SE will ensure that the tablespace or datafile is offline restore the data to its Original place recover the data and place the datafiles online again This cannot be done with the System tablespace since it has to be online when you restore it The first step is to retrieve the files that you want to restore from the StorageCenter Click on the Sl Restore tab and select the dump folder from the specific backup date From the File menu click on Restore Select a restore location do not restore to the original location and ensure that you enable the checkbox to Recreate directory structure Restore the files After you have restored the dump folder open the Oracle Recover tab Oracle Server Settings Supply the Oracle database name and your user name and password
58. tup mount command Recover datafile c data datafile1 dbf or recover tablespace tablespacename or recover database e Alter database open Recovering an Opened Database Media or hardware failure Not the System Tablespace e Determine the datafile or datafiles that need to be recovered e Open sqlplus nolog and connect as sysdba e Take the datafile offline alter database datafile filename offline e Open the Backup Client and restore the dump directory Select the datafile that you want to restore e Recover datafile c data datafile1 dbf or recover tablespace tablespacename e Alter database datafile filename online Recovering a Database Media or hardware failure System Tablespace e Unlike other tablespaces the SYSTEM tablespace must be available in order to open the database Therefore if any members of the system tablespace are damaged they must be restored now Before doing this make sure that the database is not open It may be mounted To make sure run the following command on the mounted closed database e C Oracle Ora92 bin gt sqlplus nolog e connect as sysdba e select status from v instance The following will be displayed STATUS MOUNTED 1 row selected e lf the database is not open restore the damaged files from the most recent backup available restore dump directory and select the datafiles Once all damaged files in the system tablespace are restored run the followin
59. v2 1 CF Lotus Domino 6 5 7 v25 F wi MS Exchange Server 20007377 v2 14 Version Information displays the Plug In CT MS SQL v3 3 Installer version information wi MG SQL Server v3 3 L Oracle 8i v24 mf Gracie 310g Select or deselect any of the plug ins by O Scnpt v1 3 E i i C Sharepoint v1 0 clicking in the checkbox next to the plug in L sybase v0 2 e name After you have made all the wir System State Backup v1 5 Cl WSS Database v1 5 necessary changes click on Next The EN SWISSVAULT the Backup Outlier next screen will display a summary of all _ the changes that you have requested Click Sg on Apply requested changes to continue Bie ee Ta with the upgrade or Back if you want to modify your selection Tbe Atha retaller The Plug in Installer stops the SWISSVAULT SE service installs upgrades or uninstalls the selected plug ins and starts the service again Click on Finish to close the application After installing the plug ins open the Backup Client and configure the installed plug ins For more information about the plug ins please refer to the next chapter Note The Plug in Installer does not remove the dump folder used by the plug ins or any plug in specific settings when you remove plug ins You have to remove it manually if needed 2008 by SWISSVAULT AG Version 5 Page 3 of 37 ebe SWISSVAULT User Manual the backup butler Server Edition Plug ins for MS Windows 2

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