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MX100-TG USER MANUAL

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1. 13 CHASSIS AND 14 UNAS SUS 14 Dimensions tendateneitiren eeiam idus 14 Weight ditate dedi ees 14 FROME eave 15 Control 15 WAVED Module tone men Er rete o Beretta PR 17 Rear VIEW sce OE ETE 17 luuEJUSJIICE 17 Mc ncm 18 INSTALLING EHE MXTOOST antreten tiere iet rre EEEN EER 19 Pr paration eee rte era eder 19 Installing the Chassis entente entente nennen 20 Connecting Main entente nente 21 renim ERE 21 GETTING STARTED tret hm ueram o eram 22 Starting The 22 Understanding the MX100 TG Web GUI sse eene eene eene 24 Introduction Hd EU 24 CONFIGURING THE 100 26 System Config ratiOln eco tet tnt RH SEHEN MM EN ERR S SERERE 26 Software Version nenen 26 Hardware Version 2222 0 2 1 4 41210240000 000 000001010000000000
2. e Idee ME 32 edite petere dite een 32 Routing and Dialing Rule essent eene entente nennen 33 Dialing TUIGS CEN 33 ROUTING Table ecrire ete ettet Heer neenon eee eere Pooh 34 IP Screening 52 2005 ee etre Sinan b ee Pe 39 IIa 39 8 12 39 cl pnapme M 41 DXe rupe 41 Switcli iie 41 42 Echo Cancellation e retenir 42 UEM 42 DSU TY re e E 42 BESA e E E E E T E E E E 42 Line Fram NE RAEE EEEREN UNA 43 Line eE EEE ERAT E ERRAR 43 Timing 20 43 Cable Matclilfig 5 eret 43 DIG it RE ERE ERATARA RAER EAR 43 Advanced EEA EEEE EEEE 43 Advanced System 665 44 IP CONIO ron EE HERR e RR AEE OE AE ARN 46 SIP SUNS nania E S 49 Border Prony iscsisssscsccvssscsccsvsestvacsvansexsescvente svsvavoes
3. 51 EMS CONIO 53 jecalo PHU PRAPE 55 ECEN 55 L gin User E 55 SIP Registration 56 Call Context Info acere debe eene tbe e d be t a 56 RTP Context Info eee e erede Het e eie dee 56 ISDN ESICNICP 56 ISDN Group ID eerte Rente enn 57 STALE 57 IntlD oo 57 EET 57 m 58 PUNUNG 58 EE 58 SEA CAN C o 58 Equipped MAP 5 rrt 58 Ep P 58 2 ione tienen 58 22222222 1 02 20 110200 204440600008000000000000000000000 59 2 EE 59 2222 AEREE 59 Epp ERES 59 Grou
4. 12 16 09 45 25 576154 TX ISDN 1 5 25 30 P 0 NSG DISCONMNECI callref 601b len 15 12 16 09 45 25 576567 TX raw 0001323 08028018 45050280 A99C4030 31301840 21 Figure 20 Information Log Boot Log The Boot Log is shown in Figure 21 This log is used by New Rock to aid in troubleshooting the MX100 TG hardware and software MX100 TG User Manual 66 Monitoring ist 01 01 08 00 05 684668 prograaFPGAInage 100 1 1 01 01 08 00 06 051982 programfpga ERROR during programing 42097 42041 01 01 08 00 06 052171 prograwFPoAImage try 8100 1 2 01 01 08 00 06 664597 HW fpea program 69900 69885 SUCCESS 01 01 08 00 06 665721 hwInterface c 309 HW 20 type 03 Density 1 050 01 01 08 00 06 665899 hwInterface c 408 HW Card Present in Slot 01 01 08 00 06 666037 hwInterface c 421 HW IF 2 type 00 Density 128 DSO 01 01 08 00 06 666578 app start HW revision Rev 1 1 2 01 01 08 00 06 704229 rtp init rtp port 10000 10280 eircuitz128 128 rtp ctxz125 repeat 1 01 01 08 00 06 704427 rtp init 0 WARNING only make 125 simultanious calls 01 01 08 00 06 719352 rtp init O start accel rcs13 01 01 08 00 06 719546 app_start init 01 01 08 00 06 120085 app start sap start 01 01 08 00 06 742551 app start hw start 01 01 08 00 06 761701 needPrograaFpqa hw version loq do
5. After entering the required information and selecting Upgrade the MX100 TG will download the software After the download is complete the MX100 TG will prompt you to restart the gateway to implement the new software After selecting Upgrade do not perform any operations on the MX100 TG Allow the software update process caution to proceed in the background The following sections provide additional details on the Upgrade Screen Software Upgrade Uparade process will take approximately 5 minutes Do not navigate from this screen after pressing Upgrade button After software upgrade is completed system automatically initiate could start reboot WEB connection will be lost and message like The page cannot be displayed may be indicated Re login 1 minute after such message shown on the screen FTP server User Name Password Filename Figure 23 Upgrade Screen FTP Server The FTP Server input box identifies the IP address aaa bbb ccc ddd or domain name example ftp New Rock com of the ftp server Example http 220 248 100 68 Autoprovision http www newrocktech com Autoprovision ftp 220 248 100 68 Autoprovision MX100 TG User Manual 69 System Tool ftp www newrocktech com Autoprovision ftp username password 2 220 248 100 68 Autoprovision ftp username password Owww newrocktech com Autoprovision User Name Input the user name of log in ftp server Password Input the passwo
6. e Console Port configuration Verify that the baud rate of your terminal is set to 115200 bps data bits 8 parity none stop bit 1 flow control none Powerreset When cycling power be sure to leave the power off for a minimum of 30 seconds before reapplying power to the unit Checklist If after carefully reviewing the information in this book and the New Rock website knowledge base your problem persists contact your product representative or a service representative at New Rock s Customer Support CS So we can serve you better make a list of the following items before calling e Adetailed description of your problem complete listing of your system components and configuration including the serial number of your unit and the current software version number Anarrative of the actions you performed prior to the problem e Alist of all system messages posted by your unit Contacts New Rock Technologies Inc Corporate Headquarters U S A Address 10 Merrymount Road Quincy MA 02169 USA Office Phone 1 781 354 2790 U S A Corporate Headquarters China Address Unit C604 No 666 East Beijing Road Shanghai China Zipcode 200001 Office Phone 86 21 61202700 MX100 TG User Manual 10 ABOUT THIS BOOK Fax 86 21 61202704 MX100 TG User Manual 11 INTRODUCTION This chapter presents a high level introduction to the MX100 TG gateway The MX100 TG gateway provides voice transmission
7. hunting FORWARD 051 DOWN DCH 1 4 1 4 0 2 4 16 Equipped MAP Oxfffefffe Free MAP Oxfffefffe Figure 18 ISDN Status Information Screen ISDN Group ID This field reflects the current setting of the ISDN Group setting State There are three possible values for state Table 4 ISDN States State Definition Description IS In Service In service currently used OOS Out of Service Not currently used MOOS Manual Out of Service Continuously not invoked and backup signaling channel is not invoked can t be used Int ID This field reflects the current setting of the Group ID parameter Side MX100 TG User Manual 57 Monitoring This field reflects the current setting of the Switch Side parameter Echo This field reflects the current setting of the Echo Cancellation Hunting This field reflects the current setting of the Hunting parameter DS1 This field reflects the current setting of the 081 Type parameter Slot ds1 450 This parameter identifies the hardware identification of the T1 E1 port in the system Slot is the location of the T1 E1 Interface card and is always 1 ds1 is the T1 E1 port number on the T1 E1 Interface card 950 denotes the channel which is configured as the D Channel Equipped MAP This field shows the available states of the 30 time slots in the E1 card except the 0 and 16th slot which are reserved See ISDN Circuit configurable for more infor
8. setup time connection time Timestamp values are measured in seconds 100 65 Monitoring The is a number that is used to identify a call when SIP is switching information The length and value of the are randomly generated Message Log The Message Log is shown in Figure 20 This page shows most recent SIP and ISDN messages received or sent out in TG The size of this page is approximately 100 150 lines depending on the content in each message This page is useful to debug problems related to SIP or ISDN signaling If you need longer history of the messages the complete message log can be viewed at var tmp message log The size of the log file is 500KB You see three message log files in lt var tmp gt message log message log 1 and message log 2 with total 1500KB size limitation message log always contains most recent messages When message log is full message log 1 will be copied to message log 2 message log will be copied to message log 1 and message log will be emptied to store new messages Content Length 0 168 9 6 134711346915251700854 1 2811 10 11254697 51689336 09192 168 9 6 Seq 11056541 INVITE Content Length 0 192 168 9 4 gt tage 164816 168 9 65 itaga 1134 5 Call ID 1134697 7540713 08192 168 9 6 25 11056551 INVITE ontent Length 0
9. 1 MX100 TG Indicators Indicator Color Description PWR Green Power is on rowel Off Power is off Status Green Normal operation flashing Red flashing System is in a diagnostic mode with limited functionality Red on System is in a start up mode not ready for operation Off System is locked in a non functional state Alarm Green Normal operation no alarms MX100 TG User Manual Red flashing Alarm condition from an unknown source Chassis and Components Red on Alarm condition with a known source T1 E1 Module The T1 E1 Module shown in figure 3 always has four active RJ 45 connections Pinouts are shown as follows RJ45 Pin out 1 2 3 5 6 7 8 Since the Control Module controls the capacity of the system only the supported number of T1 E1 lines should be connected 1 2 3 4 3 p TECHNOLOGIES Figure 3 1 1 Module N Do not connect T1 E1 lines in excess of the system s e capacity caution To determine the capacity of the MX100 TG see the product label Hear View Figure 4 shows the rear view of an MX100 TG chassis Power Supply 1 Power Supply 2 Figure 4 MX100 TG Gateway Rear View Power Supplies The MX100 TG contains two auto ranging power supplies They are capable of 100 240 VAC 47 63 Hz The supplies are redundant and hot swappable While both supplies are installed both are running and sharing the power load of the MX100 TG The powe
10. 100 e ADD prefix or suffix number e prefix or the whole number e END digit manipulation e SEND180 force send 180 on ring back e SEND183 force send 183 on ring back e HIDE calling party number presentation CODEC for the call RELAY First connect to a configured number then after connected out pulse the real number Destination The Destination parameter can be e restricted The address and optional port number are specified To specify local IP the following entries are valid localhost 5060 or 127 0 0 1 5060 e ISDN ISDN span number can be specified Route and Map Examples The following examples are designed to show how route and digit mappings can be used effectively Examples Digit Maps IP 02161202700 KEEP 8 61202700 IP 021 REMOVE 3 Any number start with 021 the 021 prefix is removed IP CPN6120 ADD 021 CPN number start with 6120 prefix 021 is added IP CPN6120 ADD 8888 CPN number start with 6120 8888 is appended ISDN CPN88 REPLACE 2682000 CPN number started with 88 the prefix 88 is replaced with 2682000 ISDN 88 REPLACE 2682000 CPN number started with 88 the whole number is replaced with 2682000 MX100 TG User Manual 36 Configuring the MX100 TG IP CPN2 SEND180 CPN number start with 2 always send 180 ring back IP CPN3 SEND183 CPN number start with 3 always send 183 ring back voice cut throu
11. Denver Mexico Indianapolis Glace Bay Buenos Aires South Georgia Cape Verde London Amsterdam Cairo Moscow Muscat Karachi Almaty Bangkok Beijing Tokyo Canberra Magadan Auckland Newfoundland Tehran Kabul Calcutta and Adelaide Routing and Dialing Rule The following section details the Digit Map Route Table and IP Table capabilities of the MX100 TG Dialing rules As shown in Figure 8 the digit map may optionally be configured with various dialing rules to determine if the dialed number sequence is correct or not Digit Rules 10 SUBMIT Figure 8 Dialing rules Digit Map Table Usage The following table shows generic examples for the usage of the Digit Map feature MX100 TG User Manual 33 MX100 TG User Manual Setting Configuring the MX100 TG Table 3 Digit Map Usage Description x T 2 8 Any number ranged from 0 9 Represents any multidigit number ranged from 0 9 The MX100 TG allow a phone number of random length comprised of digits 0 9 If within the time specified see Critical Digit Timeout on page 27 no new digit has been received the gateway will send out the dialed number If after the entry of a phone number of random length comprised of digits 0 9 the key is pressed the number will be sent A seven digit number starting with any number 2 8 will be sent Table 3 Digit Map Usage Setti
12. Enable this feature is enabled The default setting is Disable and the MX100 TG will use the default port 5060 Response Using Proxy Port This parameter is used to set whether the MX100 TG uses the proxy port as the reply port If Use Proxy Port as Reply Port is set to Enable this feature is enabled The default setting is Disable and the MX100 TG will use the default port 5060 Always Send 180 If this parameter is set to Enable the MX100 TG will map all alerting messages ALERTING with and without in band indicator to 180 An example of when this parameter would be Enabled is when an IAD does not support a 183 message If Always Send 180 is Disabled no mapping will occur and the 18x message will be sent Always Send 183 If this parameter is set to Enable the MX100 TG will map all alerting messages ALERTING with and without in band indicator to 183 An example of when this parameter would be Enabled is when an ISDN switch is configured to handle the MX100 TG as an end user and always provide ring back or announcement but still uses the regular ALERTING message In this case a 180 message MX100 TG User Manual 40 Configuring the MX100 TG will cause the other side to hear ring back but the ISDN switch may announce Destination Busy If Always Send 183 is Disabled no mapping will occur and the 18x message will be sent 180 with SDP When this parameter is set to Enable 180 messages are sent with SDP With a Disabl
13. RTP Jitter Param 1 and RTP Jitter Param 2 parameters define the maximum and minimum number of frames in the jitter buffer The RTP Jitter Parameter 1 has a default of 50 and RTP Jitter Parameter 2 has a default of 3 Under normal situations New Rock recommends these settings not be modified 2833 Payload Type The 2833 Payload Type parameter sets the payload type used for transmitting 2833 packets The allowable range is 97 127 iLBC Codec Payload Type Enter a value from 97 to 127 This is the RTP load type when using the iLBC codec Default is 97 RTP Drop SID The RTP Drop SID parameter may be set to Enable or Disable This entry is used to specify if received RTP silent packet will be dropped If Enabled MX100 TG will drop RTP silent packet for CODEC G 729 G 723 RTP Proxy The RTP Proxy parameter may be set to Enable or Disable This Function is used to support IAD under NAT without soft switch or Media Server assistance When an IAD under NAT uses MX100 TG as its proxy enable RTP Media Function will allow MX100 TG to MX100 TG User Manual 46 Configuring the 100 cross NAT to setup media path We suggest you enable this function in MX100 TG SDP Global Connection Setup whether to obtain far end IP address from SDP global connection Default value is No Yes far end IP address from SDP Global Connection Information e No Getfar end IP address from Connection Information after SDP Media D
14. The standard IP address format is accepted aaa bbb ccc ddd The default setting is 192 168 2 240 N Oe Make sure this address is valid and accessible from where you are An invalid setting will require a caution Site visit to recover remote access to the MX100 TG Subnet Mask This configures the subnet mask of the Ethernet port The format of the mask is aaa bbb ccc ddd The default setting is 255 255 255 0 MAC Address The MAC Address is the hard coded read only hardware address of the Ethernet port This value can be used for detailed debugging and troubleshooting DNS The DNS parameter configures the DNS functionality Enable or Disable When DNS is Enabled up to two DNS servers may be entered The first server is the primary and the second is used as a backup The standard IP address format is accepted aaa bbb ccc ddd PPPoE PPPoE In the PPPoE field select On or Off to indicate to use PPPoE service or not f you selected on you need to enter your user name and password in the PPPoE Username field NTP MX100 TG User Manual 32 Configuring the MX100 TG The MX100 TG allows the entry of up to two NTP servers The first entry will be used as the primary server and the second entry as the backup Time Zone In Time Zone field select a proper time zone for the MX100 based on the region where it is installed Here are the regions available for the time zone Midway Honolulu Anchorage Tijuana
15. tne teer esee reete ee Minero o easi 72 Checklist ct ee ee ee a 73 73 PARTS AND 55 5 4 444 00000 rte etntn teretes tee tenere tete ener 74 IPSILUSICEOC UC 74 SPANOS 5 cs e 74 MX100 TG User Manual ABOUT THIS BOOK This book presents information on the system design and operation of the New Rock MX100 TG media gateway The purpose of this information is to help you install use and maintain the MX100 TG gateway WHO SHOULD USE THIS BOOK This book is for product distributors systems integrators systems analysts and network administrators who design install configure and maintain wide area networks WANs and large scale communications applications It contains conceptual and practical information about how to use the MX100 TG gateway within your network CONVENTIONS USED IN THIS BOOK This book uses specific conventions to show the following types of information e Number usage e Replaceable input values e Messages Read the following sections to learn more about how this information is shown in the rest of the book Notes cautions and Warnings Notes show useful information and or contain information requiring attention note Cautions show informa
16. value can be any setting so long as it isn t used elsewhere Proxy Proxy allows a SIP Proxy to be designated for the MX100 TG The format of the Proxy is the address or domain name separated from the port number by a colon Two examples of valid settings are e 202 202 2 202 5060 e Softswitch com 5060 MX100 TG User Manual 29 Configuring the MX100 TG When using the domain name format of an address you must configure and activate the DNS caution service in the Network Setting screen Registrar Registrar allows SIP registrar server to be identified The format of the Registrar is the address or domain name separated from the port number by a colon Two examples of valid settings are e 202 202 2 202 5060 e Softswitch com 5060 When using the domain name format of an address you must configure and activate the DNS service in the caution Network Setting screen Registration Expires The Registration Expires parameter defines how often the MX100 TG re registers with the SIP server The default value is 3600 seconds SIP Domain Name SIP Domain Name defines the domain name If the SIP Domain Name is not configured the MX100 TG will use the address of the SIP Proxy The format of the SIP Registrar is the address or domain name separated from the port number by a colon Two examples of valid settings are e 202 202 2 202 5060 e Softswitch com 5060 N When using the domain name format of an addre
17. 00 TG DS1 Type is set to E1 then Line Code can be set to HDB3 Timing Source The Timing Source parameter can be configured as Local use local clock or SPAN use recovered clock from the interface Note If one interface is configured to use SPAN clock all other interfaces will use the same recovered clock When more than one interface is configured to use SPAN clock TG will adopt the recovered clock from the first upped interface Cable Matching The Cable Matching setting configures the line build out LBO of the T1 E1 line The default setting for T1 is Shorthaul 110 FT The default for E1 is 120 Ohm Digit Adjust This parameter is not currently supported Advanced Setting The Advanced Setting screens can be accessed by selecting Advanced from the navigation area on the left side of the Web GUI screen MX100 TG User Manual 43 Configuring the MX100 TG Advanced System Settings SysLog Server This is the IP address of the System Log Server It is used for remote debugging You do not need to set it under normal circumstance Debug Log Server This is the IP address of the Debug Log Server It is used for remote debugging You do not need to set it under normal circumstance Event Log Level Select any number from 1 to 5 The higher the level the more detailed the log Default is set to 3 Higher level may slow down system performance Country ID Select the country in which the gateway is operate This
18. 00 TG requires 184 240 ports First Digit Timeout s The First Digit Timeout value defines how long after SETUP event the MX100 TG will wait before treating the call as abandoned and RELEASE the call The default value is 12 seconds This is only applicable for second stage dialing Inter Digit Timeout s The Inter Digit Timeout value defines how long after a digit has been dialed to wait to send the dialed number out The default value is 12 seconds Critical Digit Timeout s MX100 TG User Manual 27 MX100 TG User Manual Configuring the MX100 TG This parameter is used in conjunction with the configured x T dialing rules After a specified head of the number x has been dialed the MX100 TG will wait the Critical Digit Timeout time period prior to sending the dialed number For example assuming that dialing rule 021 T has been configured After the user has dialed 021 and the Critical Digit Timeout period has passed the MX100 TG will send the dialed 021 out The default value is 5 seconds DTMF Method This parameter is used to set the DTMF signal transmit mode Available settings are Audio mode INFO mode and 2833 mode Audio mode is a transparent transmit mode Info mode is an information transmit mode and 2833 mode is a RTP event packet transmit mode Default Codec The MX100 TG can support multiple codec simultaneously Supported codec are shown in Table 2 Enter the value shown in Table 2 to configure t
19. 00000 0000 27 DSP svi ees es ined 27 RTP Port Min and 27 First Digit 27 Inter Digit sse nnne 27 Critical Digit 27 320 28 od nia us 28 Echo Cancellation eee eei 28 SIP 29 POT e 29 H A 29 FROGS UA m E 30 Registration Expires 222 1 600000000 0000 000000008019 30 Domain NaMe oss ccs cies eerte eren ete 30 Authentication 2 22 2 2 1 30 User socordia On diste vt ner EE UE 31 Pa SS WON p B 31 Network Configuration sessi nnne trennen eerte eene tenete nens 31 narum RR 31 Local IP Address ueteri tee rhe deret deter retis 31 Default Gate way mE 31 Ethernet 31 DNS c 32
20. 20 prefix route to 61 234 67 89 5060 IP CPN 1 3 5 ROUTE NONE calls from CPN starting with 1 3 4 and 5 will be rejected Example Using Route Instead of End The following example shows how the ROUTE statement can be used instead of the END statement to stop digit manipulation In this case further matching on the same condition won t take place IP 12345 ADD 8001 number started with 12345 add suffix 8001 IP 12345 REMOVE 4 then remove first 4 digits IP 12345 ROUTE ISDN 2 then stop further matching digit manipulation and route to ISND span 2 IP 222 34 55 1 CPNX REPLACE 2680000 Calls from 222 34 55 1 Calling party number is replaced with 2680000 IP 222 34 55 1 CPNX HIDE then calling party number presentation restriction is applied IP 222 34 55 1 CPNX ROUTE ISDN 2 then route to ISDN span 2 Example Relay Traffic to Another VoIP Platform In the following example traffic will be moved to another VoIP platform that has a common access number e g 17909 IP 222 34 55 1 CPNX REPLACE 2680000 IP 222 34 55 1 CPNX RELAY 17909 All calls from 222 34 55 1 will have their calling party number replaced with 2680000 Next after 17909 cut through the MX100 TG will pulse out the CDPN in band DTMF and let the 17909 platform make the final connection Example Traffic Redirection Sometimes the IP traffic to the MX100 TG has a CDPN prefix that tells us where to relay the traffic IP 17909 REMOVE 5 MX100 TG
21. 92 168 2 240 There are two user levels available with the MX100 TG Administrator and Operator The respective default passwords for each are New Rock and operator MX100 TG passwords are case sensitive note MX100 TG User Manual 24 100 User Manual Getting Started The administrator account has full permissions while the operator can not change network configurations perform password management or restore factory default settings The MX100 TG allows multiple users to log on at the same time The user with the highest privilege level is able to make changes and perform actions In the event of two like privilege users the first to log in has control The remaining users regardless of their user privileges will only be able to view configurations and status For information on your current privilege level see Login User Info on page 60 New Rock highly recommends changing the passwords o to prevent unauthorized access to the system caution The WebGUI will automatically logoff a user after 10 minutes of inactivity Because of this it is important to logout using the menu and therefore not to prevent access to the system by others for 10 minutes 5 To refresh your permissions you must logout and e re login 25 Configuring the MX100 TG CONFIGURING THE MX100 TG This chapter describes the configuration and management of the MX100 TG gateway System Configuration By selectin
22. Configuring the MX100 TG Behavior 0x0020 0x0100 0x0200 0x0400 0x0800 Group ID This setting is used in conjunction with second stage dialing 0x0004 If configured after digit collection the collected digits are attached to the original CPN and sent to the softswitch as the CDPN for further routing Otherwise the collected digits are sent to the softswitch as the CDPN for further routing Any CPN not starting with O will be set to type SUBSCRIBER Otherwise type will be unknown Any CPN starting with O will be set to type NATIONAL Otherwise type will be unknown Any starting with 00 will be set to type INTERNATIONAL Otherwise type will be unknown Restrict CPN presentation for the entire ISDN The Group ID parameter defines the group ID of the selected ISDN line It is not recommended to change the value T1 E1 interface to group mapping is interfaces group For example T1 E1 interface 3 is assigned ISDN group 3 D Channel The D Channel parameter defines the signaling channel Typically the signaling channel for a T1 interface is 24 and 16 for an E1 interface Switch Side MX100 TG User Manual 41 Configuring 100 Switch Side defines the ISDN behavior The setting of Switch Side for the other side of the T1 E1 line must be opposite that of the MX100 TG The settings for Switch Side are User and Network Hunting The Hunting parameter is used t
23. ISDN The default setting of the Flag parameter is 0x0000 Various settings and their behavior are explained in the following table Setting Table4 ISDN Flag Settings Behavior 0x0000 0x0001 0x0002 0x0004 0x0008 0x0010 Default The MX100 TG will send SERVICE message when ISDN layer 2 is up and before layer 3 is ready Some PBXs require this message in order to function properly Allow cut through without called party number CDPN Normally ISDN call without a CDPN will be rejected A typical application is for large company PBX expansion PBX1 gt MX100 TG1 gt IP gt MX100 TG1002 gt 2 Enable second stage dialing When an ISDN call comes in the MX100 TG will cut through and play dial tone while collecting digits for further routing This is used in calling card or PSTN VoIP number bonding applications This setting is used in conjunction with second stage dialing 0 0004 and plays announcement instead of dial tone for digit collection The MX100 TG has pcm files audio format that can be customized and loaded for this application Contact Newrock support for more details This setting is used in conjunction with second stage dialing 0x0004 If configured after digit collection the MX100 TG will use the original CPN for the CPN of the second stage dialing of the call Otherwise the original CDPN will be used as the CPN of the second stage 40 Setting
24. MX100 TG USER MANUAL Release 3 0 New Rock TECHNOLOGIES Software License Agreement Any software product including any documentation relating to or describing such software hereafter collectively called Software provided by New Rock is furnished to you for installation and use on a single computer The Software may not be copied in whole or in part except for archival purposes to replace a defective copy or for program error verification You may not reverse engineer decompile or disassemble the Software except to the extent such foregoing restriction is expressly prohibited by applicable law Unless earlier terminated by New Rock as herein provided the term of each paid up license shall expire at such time as you discontinue use of the applicable Software on the single processor specified above but otherwise shall be without restriction as to time The Software including any images applets photographs animations video audio music and text incorporated into the Software is owned by New Rock Therefore you must treat the Software like any other copyrighted material for example a book or musical recording except that you may either a make one copy of the Software solely for backup or archival purposes or b transfer the Software to a single hard disk provided you keep the original solely for backup or archival purposes You may not copy the printed materials accompanying the Software You may not rent or lea
25. RTED This chapter explains the steps required to get started It also explains the MX100 TG user interface a web enabled management tool which consists of a set of user friendly menus and screens Using these menus the MX100 TG can be configured monitored and managed during its deployment Starting the MX100 TG The following procedure explains how to access the MX100 TG 1 Unpack the MX100 TG note keep the packing material so it can easily be shipped again 2 Power up the MX100 TG Before doing so observe the following precautions N Oe caution caution MX100 TG User Manual Always ground the MX100 TG through the protective earth lead of the power cable Before applying AC power to the MX100 TG verify that the main plug is inserted into a socket outlet provided with a protective earth contact only The protective action must not be negated by using an extension cord power cable without a protective conductor grounding Interrupting the protective grounding conductor inside or outside the unit or disconnecting the protective earth terminal can make operation dangerous Installation must be performed by a qualified professional who is skilled in the installation and connection of power distribution systems and is knowledgeable of applicable municipal electrical code requirements 22 MX100 TG User Manual Getting Started The MX100 TG does not have an on off switch Plug the MX100 TG po
26. User Manual 38 Configuring the MX100 TG IP 17909 RELAY 17909 IP 17909 ROUTE ISDN 2 3 First the MX100 TG removes the CDPN prefix that is used for routing 17909 is removed Next the MX100 TG calls the 17909 access number After connecting to the 17909 platform the rest of the CDPN is pulsed out in band DTMF and the connection is made by the 17909 platform IP Screening Table The IP Table shown in figure is used to identify which SIP Server IP address es may use the MX100 TG Addresses appearing in the table are allowed to use the MX100 TG If the table is left empty then all addresses are allowed Su Figure 10 IP Screening Table ISDN Settings The MX100 TG always has four T1 E1 interfaces Capacity is determined by the processing power purchased and supplied by the control module A specific T1 E1 interface is selected by choosing ISDN Settings from the left menu pane on the main screen The specific ISDN span can then be selected and configured Do not connect T1 E1 lines in excess of the system s e capacity To determine the capacity of the MX100 TG see the product label caution Flag The Flag parameter is used to enable multiple special handling functions on a particular ISDN ISDN flag is bit oriented Each bit MX100 TG User Manual 39 MX100 TG User Manual Configuring the MX100 TG may be set to 1 to enable special handling Multiple bits can be set to enable multiple functions on particular
27. and review Review the MX100 TG gateway commands in the Configuration chapter Software version To ensure that you have the latest enhancements and product features New Rock ships every unit with the latest software version Therefore when you are installing or reinstalling units into your system you need to verify that each unit is equipped with identical software versions MX100 TG User Manual 72 MX100 TG User Manual Troubleshooting Checklist If after carefully reviewing the information in this manual your problem persists contact your product representative or a service representative at New Rock s Customer Support CS So we can serve you better make a list of the following items before calling e A detailed description of your problem e Acomplete listing of your system components and configuration including the serial number of your unit and the software version number it is running narrative of the actions you performed prior to the problem e Alist of all system messages posted by your unit Contacts New Rock Technologies Inc Corporate Headquarters U S A Address 10 Merrymount Road Quincy MA 02169 USA Office Phone 1 781 354 2790 U S A Corporate Headquarters China Address Unit C604 No 666 East Beijing Road Shanghai China 200001 Office Phone 86 21 61202700 Fax 86 21 61202704 73 PARTS AND ACCESSORIES MX100 TG gateway parts and accessories can be purchased fro
28. ate exists This state exists Initiation when a number is when a number being called out at is being called the same time the out at the same user send call setup time the network request to the has received the rietwore call set up request but no response has been received U2 N2 Overlap This state exists This state exists Sending when a number is when a number being called out at 15 being called the same time the out at the same user has received time the network the confirmation has confirmed information of call the call setup set up request request and which denotes that prepare to the user is allowed receive call to send call information with information to the overlap mode network with overlap mode U3 N3 OutPro This state exists This state exists cess OUT Waen a number is when a number PROC being called outat is being called the same time the user has received the confirmation information of call set up request which denotes that the network has received all the call information which out at the same time the network has sent forth the confirmation information of call set up request which denotes that the network has 61 MX100 TG User Manual Monitoring Serial State User Side Call Network Side Number Status Call Status would be used to received all the set up a call call information which would be used to set up a call 04 4 Call This state exists This state exists Deliver w
29. determines the signaling standard Signaling includes dialing tone ring back tone busy tone and ring tone There are three options China Chinese standard US American Standard and Hongkong Hong Kong Standard Forwarding Number Mode When call forwarding is used this parameter defines which number is indicated as the originating telephone number Calling Party Number designates that the calling party number is indicated while Forwarding Number indicates the number responsible for forwarding the call NAT IP Address The IP Address field configures the IP address of the TG s public IP address and port number The format of the entry is aaa bbb ccc ddd eeee Refresh Timer The Refresh Timer configures the frequency with which NAT information is refreshed The default is 60 seconds MX100 TG User Manual 44 Configuring the MX100 TG Enable Keep Alive Enabled or Disabled RADIUS The MX100 TG supports RADIUS for accounting purposes RADIUS parameters are covered in the following sections Client Accounting The Client Accounting parameter PSTN to IP defines whether or not the charging function of client accounting is used Client Accounting can be set to Enable or Disable Server Accounting The Server Accounting parameter IP to PSTN defines whether or not the charging function of the server accounting is used Server Accounting can be set to Enable or Disable ISDN Accounting The ISDN Accounting pa
30. e the user has denotes that the received the network has confirmation from given the call to the network user the called user that has received When a number the call When a is being called number is being out this state called in this state denotes that the denotes that the network has sent user has received forth the user an the indication from indication from the remote user s the remote user s response to the response to the call call U11 Disconnec This state denotes This state N11 tRequest that the user has denotes that the sent forth a request network has to the network for received the disconnecting the request from the end to end user for connection and is disconnecting waiting for the end toned response connection U12 Disconnec This state denotes This state N12 t that the user has denotes that the received the network has disconnect request disconnected the 63 Monitoring Serial State User Side Call Network Side Number Status Call Status because the end to end network has disconnected the end toned connection U15 Pause This state denotes N15 Request that the user has requested the network to suspend the call and is waiting for response U17 Resume This state denotes N17 Request that the user has requested the network to resume the suspended call and is waiting for response U19 Release This state denotes N19 Request that the user has requested the networ
31. e setting the MX100 TG will send 180 messages without SDP CODEC Using Local Config List If this parameter is set to Enable the MX100 TG will use its local CODEC preference order By default MX100 TG will choose CODEC based on IAD s preference order Enable this flag in applications that require MX100 TG to choose CODEC based on its local preference order CPN From Request Line When this flag is set to Enable the MX100 TG will obtain CPN Called Party Number from SIP Request Line By default this flag is set to Disable and TG gets CPN from To field Do Not Validate Via This parameter defines if the via field in the SIP response is neglected Enable or not Disable Registration Keep Domain When this parameter is set to Enable the full domain name information is used to register ex 8801 9 registrar New Rock com When set to Disable only the common part is used to register e g 8801 0 New Rock com Registration Keep Contact This parameter is used when the MX100 TG is registering across a private network If set to Enable the MX100 TG will register with the original contact information A Disable setting allows the contact information to change MX100 TG User Manual 50 Configuring the MX100 TG SIP VIA Using NAT This parameter controls whether the SIP lt VIA gt will use the public network address information supplied by NAT or the private network address information If this parameter is s
32. es Partially install one rack screw in the bottom corner of each side for the keyhole cutouts Set the chassis over the partially installed rack screws then install the remaining rack screws rack screws not provided 20 Installing the MX100 TG 4 Forracks with equipment shelves installed lift the MX100 TG chassis and position it on the shelf Connecting Main Power The MX100 TG gateway is configured for AC power New Rock recommends two independent AC power feeds 258 Installation must be performed by a qualified professional who is skilled in the installation and connection of power distribution systems and is knowledgeable of applicable caution ee municipal electrical code requirements Applying Power 1 Connect the supplied power cords to the inlets on the power supplies 2 The MX100 TG does not have an on off switch Plug the MX100 TG power cord into an outlet Connect the other end of the power cord to the back of the MX100 TG The MX100 TG fans will start and the LED indicators will light 3 ensure power is not accidentally removed make sure all plugs are securely connected to the chassis and outlets and that power cables are secured Configuration A brief introduction to using the MX100 TG GUI can be found in Chapter 4 Getting Started Detailed information on configuring the 100 is contained in Chapter 5 Configuring the MX100 TG MX100 TG User Manual 21 GETTING STA
33. es not exist 01 01 08 00 07 110772 mezz nit Programming Mezzanine REVI FPGA 30 Passed 01 01 08 00 07 115564 initDSP DSP amp 0 exist ent 0 01 01 08 00 07 116873 anatDSP DSP81 exist 0 01 01 08 00 07 116251 initDSP DSP 2 exist ent 0 01 01 08 00 07 116556 initDSP 05 23 exist cnt 0 01 01 08 00 07 116862 initDSP DSPf 4 exist cnt 0 01 01 08 00 07 117167 initDSP DSP 5 exist cnt 0 01 01 08 00 07 117471 imitDSP 05 86 exist cntz 01 01 08 00 07 117775 initDSPO 052997 exist cnt 01 01 08 00 07 118080 anatDSP 05 88 exist cnt 0 Figure 21 Startup Information Log MX100 TG User Manual 67 TOOLS This chapter discusses the system tools available on the MX100 TG The information is available on the Web GUI by selecting Tools from the left navigation pane Factory Config As shown in Figure 22 the Factory Config selection will ask for confirmation to restore the system to its factory defaults Restoring factory settings to a remote MX100 TG will o cause the IP Address used to access the system to caution revert to its default This will likely cause remote access to be lost Factory Setting NOTE Push the button will change the gateway configuraion back to factory setting including network setting __ Figure 22 Factory Settings MX100 TG User Manual 68 System Tool Upgrade The Upgrade screen is shown in Figure 23
34. escription SDP Using NAT This parameter may be set to Enable or Disable Enable VAD This parameter may be set to yes or no When set to yes the MX100 TG will not send speech packets of silence and instead begin CNG comfort noise generation to substitute for the unsent speech packets G 723 1 Rate The G 723 1 codec can be set to two encoding rates 5300 and 6300 bps IP TOS The IP TOS parameter is used to set the TOS value on packets This parameter is set using HEX settings The default value is OxOc The following table represents other settings Table 5 IP TOS HEX Settings HEX Description 0x00 Normal service default 0x02 Minimize cost 0x04 Maximize reliability SDP Session Description Protocol SDP describes multimedia sessions for the purpose of session announcement session invitation and other forms of multimedia session initiation MX100 TG User Manual 47 Configuring the 100 0x08 Maximize throughput 0x10 Minimize delay It is also possible to set multiple bits For example a setting of 0x18 would set IP TOS to maximize throughput and minimize delay T 38 Enable T 38 Enables or Disables the T 38 fax function If T 38 is enabled it is necessary to configure the following T 38 parameters Packet Time ms This parameter is used to set the packing interval of the T 38 data frame The value can be set to 10 20 30 40 50 or 60 ms Redundancy This parameter configures
35. et to Enable then the SIP VIA will use the public network information supplied by NAT A Disable setting will cause the SIP lt VIA gt to use the private network address information SIP TO Using Domain Name This parameter controls whether the proxy information or domain name information set in SIP Setting section will be used by SIP To If set to Enable the MX100 TG will use the domain name information If set to Disable the MX100 TG will use the proxy information SIP Using Hostname This parameter controls whether the proxy information or hostname set in SIP Setting section will be used by SIP lt Call ID gt If set to Enable and the MX100 TG will use the hostname information If set to Disable the MX100 TG will use the proxy information Border Proxy Signal Encrypt RTP Encrypt 38 Encrypt Set whether signaling RTP and T38 are using a border agent or not Default value is None Possible settings are None Signaling Signaling and RTP e None Do not use border agent e Signaling Only Signaling is going to use border agent e Signaling and RTP Both Signaling and RTP stream are using border agent 138 T38 is going to use border agent Border Agent Also known as Border Controller which normally includes Sign Proxy and Media Proxy function modules MX100 TG User Manual 51 Configuring MX100 TG Border Proxy Server Set IP address and port number for border agent No de
36. fault value Separate IP address and port number with a Local Port Local port number for border agent Default value is 4660 Local port number can be anything as long as it does not conflict with port numbers for other equipments Encrypt type Set encryption method Default value is None Encryption setting must be the same with what the border agent is using Possible options are e None TCP encryption HTTPU mode No encryption algorithm is used e Encrypted TCP encryption HTTPU mode Encryption algorithm is used TCP Encrypted Encrypt signaling and RTP over TCP Also use encryption algorithm TCP Not Encrypted Encrypt signaling and RTP over TCP but no encryption algorithm is used e UDP Not Encrypted Encrypt signaling and RTP over UDP but no encryption algorithm is used e UDP Encrypted UDP encryption Also use encryption algorithm e Using Keyword UDP encryption using backward keyword encryption algorithm e Using Keyword2 UDP encryption using forward keyword encryption algorithm e RC4 Using RC4 encryption algorithm Encrypt Keyword gt RC4 The RC4 encryption algorithm is stream cipher which can use variable length keys The algorithm was developed by Ron Rivest for RSA Data security Analysis shows that the period of the cipher is overwhelmingly likely to be greater than 10 9 Eight to sixteen machine operations are required per output byte and the cipher can be e
37. g system configuration from the main screen the system configuration screen is shown in Figure 5 System Settings Software Version Rev 1 8 1 158 Hardware Version Rev 1 1 2 amp Kernel 8 3 4 0 DSP Version Rev 1 8 130 0x2502 0x2551 Port Min 10000 RIP Port Max 10250 First Digit Timeout s 12 Inter Digit Timeout 5 12 Critical Dgt Timeout s 45 DTMF Method AUDIO Default Codec 6 1294 20 PCNU 20 PCHA 20 6123 3 Echo Cancellation 64 sm Figure 5 System Settings Software Version MX100 TG User Manual 26 Configuring the MX100 TG The software version is a read only field that is automatically updated to show the current version of software running on the system Hardware Version The hardware version is a read only field that is automatically updated to show the current version of hardware This field is used by New Rock support person to aid in troubleshooting DSP Version The DSP version field is read only and is updated automatically to show the current version of DSP software RTP Port Min and Max The RTP Port Min and RTP Port Max settings define a range of available RTP ports to be used for voice traffic The default settings are 10000 min and 10250 Since a VoIP call uses two RTP ports one for RTP and the other for RTCP one T1 E1 supports 23 30 simultaneous voice calls and up to four T1 E1 ports are supported the MX1
38. gh IP 61 2 44 53 5060 CPNX HIDE Any call from 61 2 44 53 5060 calling party number presentation restriction is applied IP 6120 CODEC PCMU 20 64 Any number start with 6120 use 20ms pTime PCMU codec with 64ms echo cancellation IP 010 RELAY 17909 Calls to 010x first connect to 17909 after the call connected then pulse out the called party number Examples Digit Map End Handle The END handle is used to terminate digit manipulation for certain condition After the END statement no digit manipulation will be applied on further matches Refer to the example below IP 12345 ADD 8001 add suffix 8001 IP 12345 REMOVE 4 then remove first 4 digits IP 12345 END stop digit manipulation no change on later matching condition IP 12345 REPLACE 777 won t take effect for 12345x IP 12 KEEP 3 won t take effect but any number start with 12 other than 12345 will take effect IP 123456 ADD 8002 won t take effect if this rule is needed it should be moved before the 12345 rule and put an END statement after it Examples Route Functionality The following examples cover the ROUTE functionality IP 8621 ROUTE ISDN 1 call has 8621 prefix route to ISDN span 1 IP CPN8620 ROUTE ISDN 2 calling party number started with 8620 route to ISDN span 2 ISDN 021 ROUTE IP 228 167 22 34 5060 call has 021 prefix route to 228 167 22 34 5060 MX100 TG User Manual 37 Configuring the MX100 TG ISDN 020 ROUTE IP 61 234 67 89 5060 call has 0
39. he MX100 TG to use a particular codec for calls To configure the support of multiple codec enter them on one line separated by a comma no spaces The MX100 TG will select the first codec left to right supported by both sides The default configuration of codec is G729a 20 PCMU 20 PCMA 20 G723 30 GSM 20 iLBC 20 Table 2 Supported Voice Codec Available Interval of RTP packet MX100 TG Codec transmission ms Value G 729A 20 30 40 G729A 20 G 723 30 30 60 G723 30 G 711 mu law 20 PCMU 20 G 711 a law 20 PCMA 20 GSM 20 GSM 20 iLBC 20 iLBC 20 Echo Cancellation 28 Configuring the MX100 TG The Echo Cancellation may be Enabled or Disabled Echo cancellation must also be turned on or off on a per ISDN basis in the ISDN configuration window see Echo Cancellation on page 43 Disabling Echo Cancellation overrides the setting of the same name found in the ISDN configuration window See Echo Cancellation on page 43 SIP Configuration By selecting SIP from the navigation menu the SIP configuration screen will appear See Figure 6 SIP Settings SIP Port 5060 51 192 168 26 35 5060 SIP Registrar Registration Expires s 3600 SIP Domain Name Authentication Mode Per Gateway Reg User Name Password sm Figure 6 SIP Settings SIP Port The SIP Port parameter is used to set the SIP local port The default value is 5060 The
40. he left navigation pane Resource The Resource Info screen is shown in Figure 17 This screen shows the IP address and level of all Web GUI users SIP register information and relevant information for telephone and RTP ogin User Info gt 1 192 168 2 173 1 SIP Registration Info not enabled Kall Context Info Context Info gt gt T aapty Figure 17 Resource Information Screen Login User Info MX100 TG User Manual 55 Monitoring The Login User Info reports the address from which you are managing the MX100 TG The single digit to the right of the IP address indicates your current permission level e 1 Readonly e 2 Read Write SIP Registration Info Messages under this title show TG registration information If TG is not required to register message not enabled will be shown If registration is enabled it will show Contact info of the registration message from TG and the response from the registration server Call Context Info Messages under this title are listed for all calls in TG Each message contains the fields in the following order 1 internal call context index 2 internal call ID for the call 3 internal RTP context index for the call 4 call originating side gt call terminating side 5 remote SIP IAD s IP address and port 6 local RTP port for the call 7 selected CODEC for the call 8 ISDN circuit selected for the call slot number spa
41. heat MX100 TG User Manual 19 MX100 TG User Manual Installing the MX100 TG load to reduce the ambient air temperature to an acceptable level for proper operation Space Allocation Guidelines The gateway can be installed in a 19 inch EIA standard open relay rack An enclosed cabinet is not recommended unless it can provide sufficient cooling capacity for the gateway Chassis Mounting Guidelines The chassis can be flush or mid mounted A single gateway requires 1 75 inches 1RU or 4 4cm of vertical rack space 17 inches 43cm of rack depth and weighs approximately 15 Ibs 7 kg Installing the Chassis The 100 is shipped in a protective carton to prevent damage during shipping The shipping carton contains the following items e MX100 TG gateway chassis with modules installed e Power cable assemblies e MX100 TG gateway documentation and software on CD Standard configuration accessories can be added or removed based on customers demands To install the chassis 1 Remove the MX100 TG chassis from its shipping carton 2 The MX100 TG chassis is shipped with its rack mount ears positioned for front flush mounting To change the mount position of the chassis use a 2 Phillips screwdriver to remove the three 8 32 screws affixing each rack mount ear Reposition the rack mount ears to the desired mount position 3 Liftthe chassis into the rack so that the chassis mounting ears are aligned with the rack hol
42. hen a number is when a number ad being called out at 15 being called the same time the out at the same network has time the network received the remote has instructed indication for the remote user beginning to send beginning to forth reminder send forth signal reminder signal U6 N6 This state exists This state exists Present when a number is when a number being called in at is being called in the same time the at the same time network has the network has received the call sent forth the call set up request but setup request no response to it but no satisfied response received U7 N7 Call This state exists This state exists Received when a number is when a number being called in at is being called in the same time the at the same time user has send forth the user has reminder indication received the but no response is reminding received indication but no response is received U8 N8 Connect This state exists This state exists when a number is when a number 62 MX100 TG User Manual Monitoring Serial State User Side Call Network Side Number Status Call Status Request being called in at is being called in the same time the at the same time user has answered the network has the call and is received waiting for the response but no response of the call has been call sent forth U10 Active When a number is When a number N10 being called in this 15 being called in state denotes that this stat
43. is distributed to four E1 interfaces 2M each Each E1 has 32 time slots as a result the internal TDM time slot has a total of 128 4 x 32 timeslots DSP The MX100 TG Control Module has up to eighteen DSP chips which are identified from DSPO to DSP18 The DSP field indicates which DSP chip is being used by the indicated time slot of the 1 1 This parameter reports the current remote address which could be the address of the RTP Media Server or access gateway which comes before the RTP port number Local The local parameter shows the locally used RTP port number Codec The codec value reports the currently used codec Ref Call Reference This parameter is the call reference which is used to recognize the information involved with call or equipment book cancel requests on local user and network interfaces The call reference doesn t include the end to end function of ISDN In other words this parameter is valid only in current segment user and network side and in the next segment the same call reference value can also be used State This is the call state which denotes the current state of a call See the following table for detailed definitions for various call states Table 5 Call States MX100 TG User Manual 60 MX100 TG User Manual Monitoring Serial State User Side Call Network Side Number Status Call Status UO NO Null No Call Present No Call Present U1 N1 This st
44. k to release the call and is waiting for response N22 Call Terminate MX100 TG User Manual connection and has sent forth a request for disconnecting the user to network connection This state denotes that the network has received the pause request but no response is received This state denotes that the network has received the request to resume the suspended call but no response is received This state denotes that the user has requested the user to release the call and is waiting for response This state exists when the call is point to multipoin t connection before any user 64 Monitoring Serial State User Side Call Network Side Number Status Call Status can get the call the call is disconnecting 025 Overlap This state exists This state exists N25 Reception when a number is when a number being called in at is being called in the same time the at the same time user has confirmed the user has the call setup received the request and confirmation prepare to receive information of the call information call set up with overlap request which mode if any denotes that the network is allowed to send forth call information to the user with overlap mode CPN This is the calling party number This is the called party number Timestamp The timestamp value reports the setup time which is always 0 and the connection time As shown on the screen the format is
45. m your New Rock authorized service provider The tables in this appendix list the part numbers for field replaceable items For the latest information including prices on the parts described in this appendix consult your New Rock representative MX100 TG Cables Cable Description T1 E1 120 Ohm Balance Cable RJ48 P to RJ48 P T1 E1 75 ohm BNC Cable 75 120 ohm Impedance Converter Spares Description Chassis includes 2 P S T1 E1 module P S module T1 E1 module 4 ports CM module 1 span capacity CM module 1 span capacity CM module 2 span capacity CM module 3 span capacity MX100 TG User Manual 74 New Rock Technologies Inc 75
46. mation Oxfffeffe is expressed in the binary system If a certain number is 1 it indicates the corresponding time slot is available LineType This field reflects the current setting of the LineFraming parameter LineCode This field reflects the current setting of the Line Code parameter MX100 TG User Manual 58 Monitoring MX100 TG User Manual LineBuildOut This field reflects the current setting of the Cable Matching parameter Clock Timing This field reflects the current setting of the Timing Source parameter Payload This field reflects the current setting of the 080 Type parameter ISDN Call The ISDN Call Information screen is shown in Figure 19 The following sections provide additional details on the ISDN Call Information screen ESSU Call Fafe pr Ui te dep reote local codec ref ope 1154 01 IDLE IILE HON ILE TLE ILE 0 IIE 11 Oxffff IIE 12 01011 IWE 13 14 01011 15 Qwffff 17 01011 IME 18 Oxffff 19 Qwffff IME TLE DLE ILE DLE ILE 1 2 29 ILE Oxffff IWE 3 Orffff z Figure 19 ISDN Call Information Screen Group ID This field reflects the current setting of the ISDN Group setting TS Time Slot 59 Monitoring This field denotes the internal TDM time slot being used by the ISDN time slot The internal TDM time slot is 8M and
47. mmands or you can specify local paths and filenames These variable values are shown in italic typeface MX100 TG User Manual ABOUT THIS BOOK For example you might be asked to specify the name of your server in this path A LOGIN LOGIN servername The italic typeface shows that you need to replace servername with your local server name When prompted for variable input represented by lower case letters follow these conventions When You See This Substitute This Value b Any binary digit h Any hexadecimal digit n Any decimal digit X Any alphabetic value such as x DOS where you substitute the correct drive letter for x Multiple letters A series of digits such as FIRST 2 HEX BYTES hhhh where you substitute four hexadecimal digits for hhhh When prompted for variable input with embedded decimal points replace the variable digits and let the decimal points remain to separate32 bit dotted decimal address segments For example you might be prompted to supply a 32 bit dotted decimal address in this format nnn nnn nnn nnn where nnn is a decimal value from 0 through 255 Leading zeros are not required GETTING HELP ABOUT THIS BOOK If after installing and configuring your New Rock equipment you cannot establish Technologies to or from the unit carefully review the information in this book prior to calling Customer Support CS Before going any further ensure that you have checked the following
48. n number circuit number 9 ISDN call state 10 gt CDPN for the call RTP Context Info Messages under this title are listed for all active RTP channels Each message contains two parts the first part is the internal RTP context index created and the second part is the internal call ID corresponding to this RTP channel ISDN Status The ISDN Status Information screen is shown in Figure 18 The following sections provide additional details on the ISDN Status Information screen MX100 TG User Manual 56 Monitoring ISDN Group ID 1 state IS Intid 0 fide USER echo hunting FORWARD 051 UP DCH 101 481 480 2 1 16 Equipped MAP Free MAP LineType LineCode HDB3 LineDuildOut EL 120 Oba ClockTiming LOCAL Payload ALaw ISDN Group ID 2 state 002 IntId 0 side USER echo ON hunting FORWARD 051 Ei DOWN DCH slot dsl dsO 2 2 16 Equipped MAP Oxfffefffe Free MAP Oxfffefffe LaneType MF LineCode HDBS LaneBurldout El 120 Ota zlockTiming LOCAL Payload ISDN Group ID 3 state M005 11 14 0 side USER echo ON bunting FORWARD DOWN DCH 4 1 4 0 2 3 16 quipped MAP Oxfffefffe Free Oxfffefffe LineType EI LineCode HDB3 LineBuildOut El 120 Ota lockTiming LOCAL Payload ISDN Group ID 4 state MOOS IntId 0 side USER echo
49. ng Description 91x A three digit number starting with 91 which is used to finish an emergency call 911 Send the number 911 immediately after being received Routing Table The Routing Table shown in Figure 9 has two functions in the MX100 TG digit translation and routing Digit translation and routing can be applied to both directions of a call either from IP or from the PSTN If the Route Table is empty Calls from IP addresses will select the first available nonfull 1 1 1 2 3 then 4 Calls from the PSTN will be sent to the address configured 51 Proxy on page 29 34 Configuring the MX100 TG 192 168 9 4 S060 Figure 9 Routing Table Routing Table Syntax Routing Table statements use the following syntax Format Source Number Handle Parameter Format Source Number ROUTE Destination Parameter Source Source can be ISDN or IP When source is IP an address can optionally be specified e g or XXX XXX XXX XXX port Number The default number is called party number If the calling party number is being used add CPN in front of the number The Number can be e Aspecific number like 114 61202700 A number prefix like 61 61x5 or 61 Anumber range like 268 0 1 3 9 Handle The Handle parameter can be e KEEP digits from left or right REMOVE digits from the left or right MX100 TG User Manual 35 Configuring
50. o set how the MX100 TG searches an idle time slot Hunting can be set to Forward or Backward Echo Cancellation Using the Echo Cancellation drop down menu echo cancellation can be turned Enable or Disable for an individual ISDN line saa Setting the system parameter Echo Cancellation see Echo Cancellation Length on page 13 to Disable will nid turn off Echo Cancellation at the system level TDM Settings The MX100 TG always has four T1 E1 interfaces Capacity is determined by the processing power purchased and supplied by the main board A specific T1 E1 interface is selected by choosing TDM Settings from the left menu pane on the main screen Do not connect T1 E1 lines in excess of the system s capacity To determine the capacity of caution the MX100 TG see the product label DS1 Type DS1 Type configures if the T1 E1 interface operates as a T1 or E1 interface Select the desired setting from the 081 Type dropdown box 050 Type The 080 Type allows configuring the PCM encoding type Allowed settings are ULaw and ALaw MX100 TG User Manual 42 Configuring the MX100 TG Line Framing If the MX100 TG DS1 is set to T1 then Line Framing can be set to D4 SF Superframe ESF Extended Superframe mode If the MX100 TG DS1 Type is set to E1 then Line Framing can be set to 1 CRC mode Line Code If the MX100 TG DS1 Type is set to T1 then Line Code can be set to B8ZS or AMI If the MX1
51. p 9 59 TS Time SIot tere ener r 59 cp 60 Remote ci 60 bocdl 60 ene 60 Ref Call Reference oorr eene en RH RED 60 State enne uU edu ut MEE LU 60 PN 65 65 WUTC SCAN Em 65 p r ee 65 Message 0g EET 66 BOOt 6 O 66 TOOLS 68 Facon COMIC vss sacs X 68 Beste JH 69 2 HEURE 69 2 70 lt e o en Em D 70 Filename LIUM 70 Change Password x 1e deest 70 slc E EE E 70 TROUBLESHOOTING oesie E E 72 huerto
52. r light MX100 TG User Manual 17 Chassis and Components indicates that the supply is on and in use The alarm light indicates that the indicated power supply is not functioning properly Fans The MX100 TG chassis contains two fans that provide cooling for the system Both fans are required to be operational for the system to operate correctly in its specified ambient temperature MX100 TG User Manual 18 INSTALLING THE 100 The installation of the MX100 TG gateway requires a few simple tasks Site Preparation Power Input The MX100 TG requires 100 240 VAC 47 63Hz Maximum current consumption is 1A Redundant Power Feeds New Rock recommends redundant power feeds from separate power sources or UPS power backup to ensure the continuous operation of the gateway This ensures proper operation of the gateway in the event of a power loss from one of the sources Airflow and Thermal Cooling Requirements The MX100 TG gateway is equipped with two fans for cooling the system modules The air intake is located on the right and left sides with the exhaust vents being located on the rear of the chassis To prevent overheating the air intake and exhaust must not be obstructed After installing the gateway avoid installing other equipment that exhausts hot air directly into the MX100 TG air intake The gateway produces heat at a maximum of 256 BTU hr The facility air conditioning system must be capable of handling the
53. rameter defines whether or not the charging function of the accounting based on ISDN is used It can be set to Enable or Disable Start Message If Start Message is set to Enable the MX100 TG will transmit the RADIUS record of the call start and end If it is set to Disable the MX100 TG will not transmit the RADIUS record of the call start or end Unsuccessful Stop The Unsuccessful Stop parameter defines whether the MX100 TG transmits a RADIUS record of an abandoned call when the charging function of the RADIUS client or server is turned on This feature may be configured to Enable or Disable Primary and Secondary Server The MX100 TG allows the configuration of up to two RADIUS servers To configure a RADIUS server its IP address and port must be entered If the port number is left off the default port of 1813 will be used The format of the entry is aaa bbb ccc ddd nnnn Key MX100 TG User Manual 45 Configuring the MX100 TG A key must also be entered to protect communication between the RADIUS client and server The settings of the key between the client and server must match Timeout s The Timeout parameter defines the timeout period for the RADIUS functionality of the MX100 TG The default is 3 seconds Retries The Retries parameter designates the number of times information will be retransmitted when an acknowledgement is not received The default setting is 3 times IP Config RTP Jitter Param The
54. rd of log in ftp server Filename Input the software version to be downloaded If left blank the software will be updated to the latest version Change Password The Change Password screen is shown in Figure 24 Only the administrator account has the permissions to change passwords The current operator password is displayed in plain text and can be changed independently of the administrator password Change Password Old Password New Password Confirm New Password perator Password operator Figure 24 Change Password Screen Heboot The Reboot screen is shown in Figure 25 MX100 TG User Manual 70 System Tool Click the button to reboot Mx100 Figure 25 Gateway Restart Screen MX100 TG User Manual 71 TROUBLESHOOTING This chapter contains information to help you solve problems that may occur while installing and using the MX100 TG gateway GETTING HELP If after installing and configuring your New Rock equipment you cannot establish Technologies to or from the unit carefully review the information in this book and in the other books prior to calling Customer Support CS Before going any further ensure that you have checked the following e Console Port configuration Verify that the baud rate of your terminal is set to 9600 bps e Power reset When cycling power be sure to leave the power off for a minimum of 30 seconds before reapplying power to the unit e Comm
55. se the Software but you may transfer the Software and accompanying written materials on a permanent basis provided you retain no copies and the recipient agrees to the terms of this Agreement If the Software is an upgrade any transfer must include the most recent upgrade and all prior versions TABLE OF CONTENTS ABOUT THIS BOOK i i HER E ER ERE EE ERU ED RA 6 WHO SHOULD USE THIS 6 CONVENTIONS USED IN THIS BOOK eene enne nennen nennen 6 Notes cautions and Warnings 6 How Numbers Are Used 8 Replaceable Input Values ssessesesseeseeeeeeeentnnn eene tenete retener enn 8 GETTING ete be EAHA EHI RH I E EG 9 Ghecklist iere eee deer lee e E HEURE ET ow TEE 10 Ere 10 INTRODUGTION inerte eee eerte me eere Fei 12 12 Features eee 12 One to Four T1 E1 Span Capacity 12 A LEE 13 Processing POWSL etae rr e e eO 13 Quick and Easy Installation sse nnne 13 Simple Configuration sse 13 Redundant and Hot Swappable Power Supply
56. ss you must configure and activate the DNS service in the caution Network Setting screen Authentication Mode MX100 TG User Manual 30 Configuring MX100 TG The Authentication Mode parameter defines how the gateway will register with the proxy server It may be configured to Per Gateway Registration Per Endpoint or Per Gateway Authorization User Name The User Name parameter is the user name that will be used to register with the proxy Password The Password parameter is the password that will be used to login to the proxy Network Configuration By selecting Network from the main screen the Network configuration screen is shown Host Name The Host Name parameter allows giving the MX100 TG a name For example it could be set to MX100 TG 3rdSt NYNY Valid domain name characters and symbols are allowed Local IP Address The Local IP Address parameter reports the address that is currently being used This value is useful to make sure management connectivity with the system is not lost when making configuration changes Default Gateway The Default Gateway parameter allows configuring the default IP route for the MX100 TG Ethernet Configuration While there are three Ethernet ports on the MX100 TG only Ethernet ports one and three may be configured MX100 TG User Manual 31 Configuring the 100 IP Address The IP Address parameter configures the IP address of the Ethernet port
57. teroperates with major vendor s soft switches Simple Configuration The 100 is configured and monitored via an intuitive built in web GUI The GUI provides password protected access from anywhere on the network Redundant and Hot Swappable Power Supply Modules The MX100 TG power supply modules are hot swappable in the event of a physical failure These modules require no special tools or training to perform a field replacement MX100 TG User Manual 13 CHASSIS AND COMPONENTS This chapter presents the functional architecture of the MX100 TG gateway It introduces the major gateway components their functions and inter activities As shown in Figure 1 and Figure 4 the MX100 TG chassis consists of a control module T1 E1 module power supply modules and two fans Interconnection is performed via a mid plane which is functionally equivalent to a backplane The following sections cover each component in more detail Chassis Dimensions The MX100 TG chassis is one rack unit 1RU high or 1 75 inches 4 4 cm high x 17 25 inches 43 82 cm wide x 17 00 inches 43 18 cm deep It can be mounted on an Electronics Industry Association EIA standard 19inch relay rack or optionally on a rack shelf or table Weight The MX100 TG chassis weighs 15 Ibs 7 kg MX100 TG User Manual 14 Chassis and Components Front View Figure 1 shows the front view of an MX100 TG chassis gateway T1 E1 Module Control Mod
58. that enables high quality cost efficient Technologies VoIP service Overview New Rock s MX100 TG product is designed to bridge the gap between traditional circuit based Public Switched Telephone Networks PSTNs and the emerging packet switched networks The MX100 TG provides an excellent solution for merging digital broadband access networks with the legacy telephone network in a seamless reliable manner Features This section presents high level information about the features of the MX100 TG platform It has been designed to serve smaller cost efficient deployment environments that require a rich feature set One to Four T1 E1 Span Capacity The MX100 TG s platform provides one to four T1 E1 spans of capacity up to 240 voice channels This allows carriers to identify the ideal size of their deployment and roll out appropriate levels of service MX100 TG User Manual 12 Introduction Scalability The MX100 TG supports 1 2 or 4 T1 E1 per chassis This enables carriers to size the gateway to fit their specific need Processing Power The MX100 TG possesses 4800 MIPS processing power and supports multiple voice codec G 711 G 729A G 723 iLBC GSM as well as echo cancellation G 168 DTMF relay RFC2833 and fax relay T 30 T 38 Quick and Easy Installation The MX100 TG is packaged in a 1U chassis and can be quickly and easily installed using standard tools It has been designed using industry standards and in
59. the number of T 38 data frames in each T 38 data packet T 38 Redundancy may be set from 1 6 The default setting is 4 Change Port When configured to Enable the MX100 TG will change the UDP port when switching to T 38 mode If T 38 Change Port is set to Disable the MX100 TG will reuse the RTP port number that was used in the creation of the connection T 38 ECM Mode The T 38 ECM Mode may be set to Enable or Disable V 21 Detect Enable or Disable V 21 signal detection Jitter Size The jitter size range is from 0 to 1000ms The default setting is 250 Receive Gain The receive gain set between 1 and 4 while set to 1 will adjust signal to one half of its original amplitude set to 2 will keep the original signal amplitude set to 3 will adjust signal to 2 times of its MX100 TG User Manual 48 Configuring the MX100 TG original amplitude set to 4 will adjust signal to 4 times of its original amplitude The default setting is 1 Send Gain The send gain set between 1 and 4 while set to 1 will adjust signal to one half of its original amplitude set to 2 will keep the original signal amplitude set to 3 will adjust signal to 2 times of its original amplitude set to 4 will adjust signal to 4 times of its original amplitude The default setting is 2 SIP Settings Response Using Received Port This parameter is used to set whether the MX100 TG uses the receive port as the reply port If Response Using Received Port is set to
60. tion requiring extra attention caution 100 User Manual MX100 TG User Manual ABOUT THIS BOOK Warnings are information that if not followed could EM result in injury or equipment damage warning How Numbers Are Used When numbers are shown in this book they can appear as descriptive values or as data to be manipulated internally Decimal values are used frequently however alternate number bases are useful when internal data is shown Large Decimal Numbers Numbers greater than 9999 display in SI metric style where whole numbers that contain more than four digits are broken into groups of three digits that are separated by spaces For example the number sixteen thousand three hundred eighty three is shown as 16 383 This avoids confusion between American and European punctuation conventions However a number that is internally manipulated by a computer is shown without punctuation or spaces For example notice how the value 65 535 appears in the following instruction without a space or a thousands separator within the number Specify 65535 as a maximum value Numbers with Different Bases All numbers shown in this book are decimal values unless the number base is binary or hexadecimal In these cases an identifier precedes a binary or hexadecimal number For example e the value of binary 1010 e the value of hex 4F Replaceable Input Values In some cases you can insert user defined values into co
61. ule Figure 1 MX100 TG Gateway front View Control Module The MX100 TG Control Module shown in Figure 2 contains the control and processing circuitry and interfaces The mainboard module includes a daughtercard that provides additional processing power Voice capacity is controlled via the processing power in the mainboard AD 3 e 7 ex e AS 4 105 3 2 new oc 11 Figure 2 Control Module AUX Port The AUX auxillary port is not currently supported Port 1 Port 1 is used for local management access Port 2 Port 2 is not currently supported and will not be displayed in the GUI Port 3 Port 3 is an auto negotiating 10 100Base T Ethernet port It is the IP port carrying the VolP traffic including SIP protocol and RTP MX100 TG User Manual 15 Chassis and Components packets It may also be used to provide remote access for control management and maintenance Pin outs are shown as follows RJ45 Pin out LED Status 2 Orange Green TX CON Console Port Activity Link The Console port is used to provide console access to the MX100 TG during manufacturing and test and is not intended for use in the field RJ45 Pin 1 2 3 4 5 6 7 8 Description NC NC TxD GND GND RxD NC NC DB9 Pin 2 5 3 DB25 Pin 3 7 2 Indicators The mainboard indicators have the following meanings Table
62. wer cord into an outlet Connect the other end of the power cord to the back of the MX100 TG The MX100 TG fans will start and the LED indicators will light Wait until the MX100 TG completes its diagnostics and boot up sequence about 2 minutes Establish a data connection to the MX100 TG When the 100 is first shipped only Ethernet port 3 is configured Connect an Ethernet cable from your PC to Ethernet port 3 on the front panel of the MX100 TG Open the Microsoft Internet Explorer web browser version 5 x or later and type the address http 192 168 2 240 Continue reading section Understanding the MX100 TG Web GUI on page 23 for login instructions and information about the using the GUI 23 Getting Started Understanding the MX100 TG Web GUI The MX100 TG is configured managed and monitored using built in Web GUI A screenshot is shown in Figure 3 kim Figure 3 Web GUI Main Screen The Web GUI has been designed to be simple and intuitive The Web GUI automatically detects the hardware capability of the SGX 100 For example if the MX100 TG has capacity for two spans of T1 E1 the Web GUI will only show two T1 E1 interfaces 1 and 2 in the appropriate configuration screens The following sections provide a brief tutorial on the MX100 TG s Web GUI Introduction After the MX100 TG powers up the GUI may be accessed by opening a standard web browser and entering the default address http 1
63. xpected to run very quickly in software Independent analysts have scrutinized the algorithm and it is considered secure MX100 TG User Manual 52 Configuring the MX100 TG Set encryption keyword when setting encryption method to UDP Encrypted Default value is None Yes SIP Call ID will use server host name e SIP Call ID will use server IP address EMS Config After log in click EMS Config from the left pane The following displays EBS Optional Primary EMS Server Secondary EMS Server EMS Log Level n EMS Retries Bo Reg Info Interval s 16 Phy Info Interval s Primary EMS Server Enter primary EMS Server IP address if you want to use EMS service Secondary EMS Server Enter secondary EMS server IP address EMS Log Level This field value is automatically detected You do not need to change this field EMS Retries This field value is automatically detected You do not need to change this field Register Interval MX100 TG User Manual 32 Configuring the MX100 TG This field value is automatically detected You do not need to change this field Report Interval This field value is automatically detected You do not need to change this field MX100 TG User Manual 54 Monitoring loG INFO This chapter discusses the monitoring screens and features of the MX100 TG Web GUI Monitoring information is available on the Web GUI by selecting Logs from t

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