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DWC-MPA20M Manual

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1. Viewer Viewer Reload Remove 39 WEBVIEWER Setup gt System gt Logs View User can view detailed logs for system and or events triggered and recorded in the camera 1 To view select the type of report you want to view System Event System amp Event and click on the View button 2 The system will generate a report up to 140 000 bits of data 3 For events to record make sure the camera is set to record when an event like motion detection is triggered See PAGE 27 for information on how to set motion detection for the MEGAPIX camera ae Logs View Event Network Logs System Mode System V Event Upgrade lt EVTINFO gt 2001 01 03 05 17 16 Cameral Motion On E lt EVIINFO gt 2001 01 03 05 17 21 Camerai Motion On Date amp Time lt EVTINFO gt 2001 01 03 05 17 26 Cameral Motion On Email Notification lt EVTINFO gt 2001 01 03 05 17 31 Cameral Motion On User Access lt EVTINFO gt 2001 01 03 05 17 36 Camera Motion On lt EVIINFO gt 2001 01 03 05 17 41 Cameral Motion On System Information lt EVTIMFO gt 2001 01 03 05 17 46 Cameral Motion On Ela lt EVTINFO gt 2001 01 03 05 17 51 Cameral Motion On lt EVTINFO gt 2001 01 03 05 17 56 Cameral Motion On Factory Default lt EVTINFO gt 2001 01 03 05 18 01 Cameral Motion On lt EVTINFO gt 2001 01 03 05 18 06 Camerai Motion On lt EVTINFO gt 2001 01 03 05 18 11 Cameral Motion On lt EVTINFO gt 2001 01 03 05 18 16 Cameral Motion n lt EVTINFO gt 2001 01
2. setup the camera to DHCP 2 allow it to configure itself according to your network and 3 change the settings to a static IP address P To set your MEGAPIX camera to Static highlight the desired device from the search results list and click on Configuration In the Network Configuration window make sure Static is selected 2 Enter the following information IP Address Netmask Gateway and Preferred DNS 3 Click Apply and Reboot to save all changes DDNS Dynamic Domain Name Server is a feature that allows you to use a specific URL instead of an IP address to access your MEGAPIX camera This feature is optional It may require a subscription and fee 1 To use the DDNS feature check the box next to Use DDNS 2 Select the server you wish to use Some servers may require a subscription and fee di If applicable enter the User ID and Password 4 Click Apply and Reboot to save all changes 15 CAMERA REBOOT Resetting the Camera Hold down SW4 and press SW4 to initialize all environmental variables to factory default Previous setup IP default time etc will be deleted If a system s IP address is lost reset the camera back to factory default The following are the default network settings IP Mode DHCP IP Address 192 168 1 123 Subnet Mask 255 255 255 0 gt Gateway 192 168 1 23 Command Port 7000 HTTP Port 80 Live Port 7001 SW5 Camera Reboot SW4 Factory Default ES LS ii Frequent use
3. 03 05 18 21 Cameral Motion On lt EVTINFO gt 2001 01 03 05 18 26 Camerai Motion Gn lt EVTIMFO gt 2001 01 03 05 18 31 Cameral Motion On lt EVTINFO gt 2001 01 03 05 12 36 Camerai Motion On lt EVTINFO gt 2001 01 03 05 18 41 Camerald Motion On lt EVIINFO gt 2001 01 03 05 18 46 Cameral Motion On 40 Ws WEBVIEWER Setup gt System gt System Information Factory Default System Information will display all the current camera settings System Version Time Inforamtion Network Information Codec Information Color Information and Motion Detection When you click Factory Default the popup window to the left will appear If you click OK all your camera settings will erase and reformat to the factory default settings Video Event Network System Upgrade Date amp ime Email Notification User ACCESS System Information Factory Default System Information System Version Camera Firmware Kernel version Serer version Time Information Timezone NTP Serer Network Information Ft Riode DNS P b Mode Factory Default will erase all your saved camera settings 2 4 1 0 0 0 101 1 SMT 05 00 Eastern Time WS amp Canada pool rtp org DHCP 166 126 63 1 Hot Use 41 TROUBLESHOOTING Before sending your camera for repair check the following or contact your technical specialist I can t find my MEGAPIX camera on the IP Finder software Is the PoE cable conn
4. 728 lbs WARRANTY INFORMATION Digital Watchdog referred to as the Warrantor warrants the Camera against defects in materials or workmanships as follows Labor For the initial two 2 years one 1 year for IR LED from the date of original purchase if the camera is determined to be defective the Warrantor will repair or replace the unit with new or refurbished product at its option at no charge Parts In addition the Warrantor will supply replacement parts for the initial two 2 years one 1 year for IR LED To obtain warranty or out of warranty service please contact a technical support representative at 1 866 446 3595 Monday through Friday from 8 30AM to 3 00PM EST A purchase receipt or other proof of the date of the original purchase is required before warranty service is rendered This warranty only covers failures due to defects in materials and workmanship which arise during normal use This warranty does not cover damages which occurs in shipment or failures which are caused by products not supplied by the Warrantor or failures which result from accident misuse abuse neglect mishandling misapplication alteration modification faulty installation set up adjustments improper antenna inadequate signal pickup maladjustments of consumer controls improper operation power line surge improper voltage supply lightning damage rental use of the product or service by anyone other than an authorized repair facili
5. E mail Event Notifications Max 20 Users n Panic Recording n Export amp Print Image n IP66 Certified Weatherproof PARTS DESCRIPTIONS Lens RJ45 Cable DC Cable IP Module Bottom Bottom Pad Gimbal Tilt Stopper Mounting Screws oP p ae N Dome Cover Support 10 Dome Cover Gasket Rubber 12 Upper Case Rubber 13 Upper Case 14 Assembly Screws M3 0 X 15 0 15 FA Buttons DIMENSIONS 120 0mm 4 72 in 39 8 mm 1 57 in 120 0mm 4 72 in 100 0mm 3 94 in i 55 7mm 2 19 in T 4 0mm 0 157 in INSIDE THE BOX The following items are included with the MEGAPIX camera BISTFAI Wa iran ie a ERRE MEGAPIX Series da Outdoor Vandal Dome Camera MEGAPIX Sarles Guh hwa Guide Outdocr Vanda Dome Camera Dev Pa sont FM MIA Dana Aes wena CSE Sti OTe ees CP eas ere ew Be mer amp they tr ia afirme User Manual Quick Start Guide CD Manual amp Software L Wrench T10 M3X15 0 4 Screws amp 4 Dry Wall Anchors re oe ia 6 Mounting Template Camera Input Sensor 2 Power Supply DC12V Max 5 16W 430mA 3 RJ45 Connector NETWORK CONNECTION There are two options Use a PoE enabled switch to connect data and power through a single cable and begin viewing and recording images instantly A non PoE switch will require an adaptor for power transmission 1 Using a PoE Enabled Switch The MEGAPI
6. Ver Web Ver Waeless 1 CLEBO 192 168 1 148 00 1C 46 01 14 C0 1 0 1 0 11111 NA Wire name CLEDO PMIOHT IP 192 168 1 148 MAC 00 1C 46 01 14 C0 Network Configuration Mac Addreee D0 1C A6 01 1E B0 IP Configuration Mode DDNS DHCP Use DDNS PPPoE Search option time 1 sec Static IP Port old new Command Pan 7000 E LI Live Port 7001 Audio Por Download Port Recording Port HIIP Port 80 search 1 select all Apply Reboot Exit Edit More Conf Export Conf ist clear i ex Configuration upgrade timezone import conf web connect a If you decide to change the camera s IP make sure to write down the camera s MAC Address for identification in the future 14 IP FINDER SOFTWARE DHCP The Dynamic Host Configuration Protocol DHCP is a network configuration protocol that allows a device to configure automatically according to the network it is connected to If your network supports DHCP and your MEGAPIX camera is set to DHCP IP Finder will automatically find and set your MEGAPIX camera to correspond with your network requirements Static Static IP addresses are recommended when using a network that does not support DHCP or when setting your device to be accessed externally via the internet If Static is selected you must manually enter the correct network settings for your MEGAPIX camera The settings will correspond with your network To set your camera to a static IP address we recommend that you 1
7. camera White Balance Also known as Color Balance This gives the camera a reference to true white Select from Auto Auto_H Auto L or Preset Auto Exposure Brightness Select from 0 darkest to 20 brightest Shutter Mode Set the amount of light allowed in the video manually or automatically Digital Slow Shutter Recommended in low light conditions Turn On or Off Shutter Speed Select the speed the camera s shutter will operate 1 30 1 60 or 1 120 AGC Gain Maximum light gain settings in low light conditions Select from 0 least light to 20 most light BLC Back Light Compensation Mode This setup allows the camera to process an image that is harshly silhouette against a bright light source Video Stream Settings Privacy Zone Event Network System White Balance Mode Auto v Auto Exposure Brightness 11 v Shutter Mode Auto z Digital Slow Shutter Off v Shutter Speed 1 30 X AGC Gain 18 BLC Mode Off t 25 WEBVIEWER Setup gt Video gt Color Settings The Recommended Stream Settings are indicated on the image to the left This is also the factory default settings Adjust the Color Settings for your MEGAPIX camera Day amp Night Set the mode to Night Day or Auto If set as Auto set a desired Color to B W Level and B W to Color Level Color to B W Select from 0 10 The higher the number the less darker the environment will have to be for the camera to switch
8. every time it changes 1 To use DDNS check Use DDNS checkbox Select one of the DDNS System Name from the drop down list Enter Username amp Password The Username amp Password must be registered at the DDNS site Enter Host Name os SN Reboot your system to apply the changes to your camera Video Dynamic DNS Event yn Network DONS Network Settings Usa DDNS Dynamic DNS System Name Owr Name Communication Protocol Username Access Permission Password Onvir Hostname System Apply Reload 32 WEBVIEWER Setup gt Network gt Communication Protocol Current Protocol displays the current selected protocol 1 To change the Protocol select one of the three options TCP UDP Multicast 2 If you select Multicast enter the Multicast IP and Multicast Port 3 Reboot your system to apply the changes to your camera Video Event Network Network Selling Dynamit DNS Communication Protocol ACCESS Permission OrnvilF System Communication Protocol Current Protocol TCF Protaco TCP UDP Multicast IF hdulticast Port _ Apply Multicast Reload 33 WEBVIEWER Setup gt Network gt Access Permission Use the Access Permission page to allow or block specific IP addresses to connect to the camera 1 Select All Allow to allow anyone to connect to this camera If All Allow is selected the Allowed IP List and Blocked IP List will be ig
9. may cause system error 16 WEBVIEWER Remote Video Monitoring Via Internet Explorer Monitor and configure the MEGAPIX camera through a built in webviewer 1 Type the IP address of the camera on the Internet Explorer window Example http 192 168 1 123 Factory Default 2 Enter Username and Password Username admin Password admin 3 The web browser will ask to install ActiveX Control Once it has been installed Internet Explorer will display video images from the camera 3 10 2012 5 15 01 PM DWIC MPA 20M tive View Senior Hetoy Fast Stream Second Steam 17 WEBVIEWER Remote Video Monitoring Via Chrome Firefox or Safari You can view your MEGAPIX camera using web browsers other than Internet Explorer To do so at least one of the streams of the camera must be set to the codec MJPEG 1 Open Google Chrome Mozilla Firefox or Apple Safari Web Browser 2 Enter the IP camera s IP address If the first stream is set to H 264 then a video will not be displayed on the GUI 3 Click the Setup button located at the top right of the page Then go to Video gt Stream Settings 4 Modify one of the two 2 streams to the codec MJPEG 5 When you are finished modifying the streams click Apply and Reload to make sure all changes have been saved and your camera has been rebooted S Click on Live View to return to the camera s main page 7 At the bottom of the page select the stream you set as M
10. 1 for details Check the LED light Green light flickers when the camera is booting and Red light turns on when booting is complete 8 Tighten the four locking screws with the L Wrench 10 INSTALLATION Adjusting the 2 Axis Gimbal The Gimbal mechanism yields maximum rotation and placement as shown below Pan 360 Tilt 90 IP FINDER SOF TWARE Installing IP Finder Software IP Finder searches for all the available Digital Watchdog devices currently connected to your network 1 Install IP Finder to find the MEGAPIX camera on your local network The software can be found on the included User Manual CD Run IP Finder and install onto your PC When setup is complete launch P Finder To find your MEGAPIX camera click Search button Your MEGAPIX camera will appear as DWC MP Select the desired device and click Web Connect to access the camera directly via Internet Explorer EX P Finder V3 1 0 12 No Upgria Cont Name IP ddess MAL Address Kein ver Serv Ver Web Ve Wuaeless CLEBO 192 163 1 148 00 1C A6 01 1A C0 1 0 1 0 1 1 1 11 N A Wie Search option time 1 REO old new list cleas Make sure to install the IP Finder to a computer located on the same network segment Subnet Mask as the MEGAPIX camera 12 IP FINDER SOF TWARE Using IP Finder Software Use IP Finder to change the basic settings of your MEGAPIX camera or to connect to your MEGAPIX camera 1 Configuration Ch
11. 9216806175 lea DWC MPA20M Audio 23 WEBVIEWER Setup gt Video gt Stream Settings User can setup two different streams for the MEGAPIX camera e Name Set a distinguish name to each stream to identify each one of them Resolution Set Resolution for each stream The better the resolution of the video the more bandwidth it will require to stream images i Compression Type Select the type of compression to use when outputting the video e Data Transfer Speed Set encoding bitrate if H 264 and MJEPG compression type is selected e Framerate Select from Ofps to 30fps e MJPEG Quality Set MJPEG image quality This is only available when the compression is set to MJPEG The higher the quality the more bandwidth will be required to stream the image Video Stream Settings Stream Settings Color Settings Hrot TED Privacy Zone did Resolution Compression Type Event Data Transfer Speed Network Framerate System MJPEG Quality Second Stream Mame Resolution Compression Type Data Transfer Speed Framerate MJPEG Quality 24 1CH 1280x720 16 9 H 264 3000 1000 8000 Kbps 3 fps 2CH 960x544 16 9 MJPEG Kbps 3 fps Normal 7 Apply Reload WEBVIEWER Setup gt Video gt Color Settings The Recommended Stream Settings are indicated on the image to the left This is also the factory default settings Adjust the Color Settings for your MEGAPIX
12. CCISO coh So 30 WEBVIEWER Setup gt Network gt Network Settings 1 Select the type of IP address for the camera DHCP IP is assigned automatically PPPOE Select this otpion when you use WAN service To use WAN service you will need Username and Password from your Internet Service Provider Static IP Enter IP information on existing field if you decided to give the camera a static fixed IP address Enter Primary DNS and Secondary DNS IPv6 offers a new 128 bit address system You can use it to use an Automatic address generated by the network or you can manually enter a Static address Video Event gt Network Network Settings Dynamic DNS Communication Protocol Access Permission Onar System MAC Address displays the camera s MAC Mobile Access Control Address Port displays all the ports necessary for network communication Reboot your system to apply the changes to your camera Network Settings IP Mode 2 DHCP PPPoE Usemame Password Static IP IP Address Subnet Mask Gateway DNS Primary DNS 168 126 63 1 secondary DNS IPvi Mode 2 Not Use Auto Static MAC Address 00 1C A6 01 1E 45 PORT 31 WEBVIEWER Setup gt Network gt Dynamic DNS If you do not use a public IP address DDNS provides you to connect on WAN DDNS allows you to connect to the MEGAPIX camera with a URL address instead of an IP address DDNS automatically redirects traffic to your IP address
13. DW IGITAL VWVATCHDOG Everything s Digital DWC MPA20M IP 2 1MP Armored Vandal Dome Camera a ES Onvir MY UPnP a Before installing or operating the camera please read and follow this manual carefully 04132012 PRECAUTIONS ts n Do not open or modify n Do not open the case except during maintenance and installation for it may be dangerous and can cause damages n Do not put objects into the unit n Keep metal objects and flammable substances from entering the camera lt can cause fire short circuits or other damages n Be careful when handling the unit n To prevent damages do not drop the camera or subject it to shock or vibration n Do not install near electric or magnetic fields n Protect the camera from humidity and dust n Protect the camera from high temperature n Be careful when installing near the ceiling of a kitchen or a boiler room as the temperature may rise to high levels n Cleaning To remove dirt from the case moisten a soft cloth with a soft detergent solution and wipe n Mounting Surface The material of the mounting surface must be strong enough to support the camera FCC COMPLIANCE o COMPLIANCE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential envi
14. Friday 8 30am to 8 00pm Eastern Standard Time
15. JPEG The camera will begin streaming video 7224319323 cp bin ino E 7 243193233 c0 18 WEBVIEWER First Stream Second Stream Configure two stream settings for monitoring and recording On the main monitoring page user can view the camera with the First Stream settings or the Second Stream settings Below the display screen click on the First Stream and Second Stream buttons to view the different camera settings To Setup Stream Settings refer to PAGE 24 n rin i 3 30 2012 5 15 01 PM i Y r i PESO image S LS Li i J 19 WEBVIEWER Export Image Export a screenshot of the current live video to your computer Click Export Image button located on the left Save As window will appear 2 Select the folder you wish to Save In and type in a File Name 3 Click Save button and the screenshot will be saved ZI I tu 7 LI A a Pyport mar AI Me rif A Fi d Meca FI LS Je Debiet Documents 67 eg Mame Date miedified Type d Manuals amp Cutsheets for Review 11 10 2011 530 AM Pile folder Ub Mates for Presentations 11 8 2011 10 53 AM Fie folder di Phone User Guides 11 21 2011 10407 Fe Fedele A Pictures 11 25 0011 631 PM Fdefolder Je PET Company Backgicund 11 8011 10 53 AM Fle folder di didien 1116 4101 ddl PHM F rtelder de White Papers 1 22 2001 1134 Fletelder Fia meme Save 19 type EEE 20 WEBVIEWER Print Image P
16. Width 0 60 Height 0 34 Click Apply after each modification to make sure the size and position match your requirements Select the color of the zone from the drop down list 3 6 9 12 18 18 21 24 When you are finished click Apply i f I pz Ed A a Click Reload to make sure all the changes you h vemade were save dest O 3 6 9 12 15 18 21 24 27 310 33 36 39 42 45 48 SI 54 7 Global Settings Mode O Apply Color Cyan y Transparency 4 11 v 2 4 3 v4 Y 5 48 Dis play Zone 47 118 Y 9 Y 10 Y 11 Y 12 _ Y 13 Y 14 Y 15 Y 16 vl 47 Y 18 Show All 4 19 v 20 Y 21 22 lv 23 24 v 25 v 26 Vv 27 Y 28 iv 29 Y 30 Local Settings Zone Zone 1 w Apply Horizontal Position 12 x Vertical Position 2 wiam 3 Height 3 27 WEBVIEWER Setup Video gt Motion Detection Video Motion Detection Settings Event Motion Detection vl Use Motion Motion Arca Sensitivity Emergency Alarm Dwell Time Network System Middie v J sec Apply Reload The Motion detection feature allows the MEGAPIX camera to detect motion and trigger an alarm To set the camera to send e mail notifications for every motion triggered alarms see PAGE 34 1 Sensitivity Select from Low Middle or High 2 Dwell Time When a motion is triggered the camera can be set to record for a certain period of time Dwell Time can be set up to 60 seconds To setup specific areas of the camera s view t
17. X Camera is PoE compliant allowing transmission of power and data via a single Ethernet cable POE eliminates the need for the different cables used to power record or control the camera Follow the illustrations below to connect the camera to a PoE enabled switch using an Ethernet cable PoE Switch 1 Using a Non PoE Switch If a PoE enabled swithc is not u sed use a power adaptor for power transmission and a non PoE switch for data transmission Follow the illustrations below to connect the camera without a PoE Enabled Switch Non PoE Switch INSTALLATION Using the supplied L Wrench T10 M3X15 0 loosen the four security screws Carefully remove the dome cover 2 The MEGAPIX camera comes with a safety wire attached The Safety Wire will secure the dome cover to the camera module during the installation process To remove the safety wire remove the screw that is keeping the wire in place We recommend that you use the safety wire 3 Use the camera mounting template or your camera to mark the holes as required 4 Drill the holes into the drywall and insert the drywall mounts into the holes INSTALLATION o st e MD 5 Pull wires through and make connections Connect the RJ45 to a CAT5 cable or power adaptor Refer to NETWORK CONNECTIONS for further explanation 6 Mount the camera to the wall or ceiling using the screws provided with the camera T Adjust the camera pan and tilt See page1
18. amera s IP address then press Enter If you get the message Request timed out camera is not connected If you get data back that means the camera is connected If Yes try connecting the camera to a different port in the PoE Switch That specific Switch Port may be damaged or currently not operating properly If Yes check your security settings on your internet browser Try adding the camera s IP address to the trusted sites list in your Internet Options Setup may vary depending on the browser you use 43 TROUBLESHOOTING Before sending your camera for repair check the following or contact your technical specialist I can t see the live video of my MEGAPIX camera Are you trying to view the camera s video from an Internet Explorer browser Make sure you have the minimum PC requirements to view the MPA20M camera See below for more information If Yes did you install ActiveX files When you connect to your MEGAPIX camera for the first time your browser will ask you to install ActiveX Make sure your Web Browser s security settings do not blcok pop up windows and allows ActiveX files to be installed and used Setup may vary dpeending on the browser you use If Yes make sure nothing is blocking the MPA20M camera s lens Are you trying to view the camera s video from a different browser than Internet Explorer ex Google Chrome Mozilla Firefox MAC Safari If Yes at least one of the streams of the camera must h
19. ange the device s connection type and or IP address information Please see the next page for further explanation 2 Upgrade Upgrade the device s firmware 3 Timezone Change the timezone 4 Import Config Import setup configuration for a specific device 5 Web Connect Connect to the MEGAPIX camera through Internet Explorer E3 IP Finder V3 1 0 12 Lo O a No Upgia Conf Name IP Addiess MAC Address KemVer Serv er WebVer Wueless I CLEBO 192 163 1 148 00 1C A6 01 1A C0 1 0 1 0 1 1 1 11 N A Wie a Search option time 1 S SCS Version old new search select al list clear O 0 O 6 ya 13 IP FINDER SOF TWARE Using IP Finder Software Use IP Finder to set the connection type and the IP address information for your MEGAPIX camera 1 DHCP Select DHCP to access the camera within the same internal network For further explanation on DHCP please see PAGE 15 2 Static IP Select Static to connect to the camera from an external network For further explanation on Static please see PAGE 15 3 Use DDNS Check this option to use DDNS service For further explanation on DDNS please see PAGE 15 4 Port Displays the port numbers that are required for communication User can use IP Finder to change other basic settings for your MEGAPIX camera The menu will be different depending on the model a8 IP Finder V3 1 0 12 a Zs No Upgra Conf Mame IP Address MAC Address Kern Ver Serv
20. ave Codec set to MJPEG Go to the camera s setup menu Select Stream Settings Select one of the streams and change its codec to MJPEG Click Save and Reolad to save changes Go back to live screen and at the bottom of the screen select the stream you have set to MJPEG Live video will start streaming to your web browser Web Viewer Specifications Minimum Requirements for PC CPU Intel P4 2 0GHz Dual Core RAM More than 1GB HDD 200 GB Required for Saving Clip Image OS Microsoft Windows XP or Higher Resolution Higher than 1024X768 44 TROUBLESHOOTING Before sending your camera for repair check the following or contact your technical specialist Setting the IP Address for your PC Dynamic Host Configuration Protocol DHCP is the default setting for the camera If the MEGAPIX camera is connected to a DHCP network and the camera s IP Configuration Mode is set to DHCP the server will automatically assign an IP address to the camera If the camera is using DHCP the default IP address will be 192 168 1 123 and the default subnet mask will be 255 255 255 0 The MEGAPIX camera can also connect to the webviewer using a static IP address This will allow you to set your own IP address manually Setup the Network Protocol on your PC Go to Network icon on your PC Right click and select Properties Double click Local Area Connection Click Properties SAL e Double click Internet Protocol Version 4 TCP IPv4 Se
21. ected properly Make sure cable is tightly connected at both ends It should make a click sound when connected properly Make sure cable is intact and there are no cuts or exposed wires If Yes are the camera s LED lights turned on and blinking The camera s LED lights indicate that the camera is powered on Blinking LED lights indicate that the camera has finished booting up and is transmitting data If Yes is the internet working properly Make sure you can connect to the internet with other devices on the network ex Your Computer Your internet could be temporarily down If Yes if using a power adaptor does it meet camera s power requirements Power Requirements DC12V 5 16W 430mA PoE Ports Class 2 less than 7W If Yes if using PoE Switch is it connected to a proper internet outlet and operating properly Make sure the PoE Switch is connected to a router modem and the ports that have devices connected to them have a green LED on If Yes is the computer on the same network as the MEGAPIX camera Camera and computer should be connected to the same router Contact your network adminitrator if you have more than one network available If Yes try pinging the IP camera s default IP address 192 168 1 123 From your desktop go to Start gt Programs gt Accessories gt Command Prompt Type ping 192 168 1 123 and press Enter lf you get the message Request timed out cmaera is not connected Camera is connec
22. etup gt System gt E mail Notification Send an e mail notification when an event is triggered 1 o 8 O Select Use Event Mail option Select Event Type Enter SMTP Server information Example smtp gmail com Enter Username and Password Enter Sender E mail Add the E mail s you wish to send the notifications to Video Event Network Event and Alarm Email Notification Use Event Mail gt system Events Upgrade SMTP Server Dated Time Username Email Notification User Access Password Sender E Mail Svstem Information r E Mail List Logs View Factory Default Apply Email Notifications do not support TSL SSL option Notifications are TEXT only 38 Reload WEBVIEWER Setup gt System gt User Access Control To add a new user enter Username and Password and select a Permission type Then click Add 1 Super Administrator 2 Operator View and Edit Video and Event Settings Only 3 Viewer View Only To modify a user select the user from the User List and click Modify To remove a user select the user from the User List and click Remove Video Event Network System Upgrade Date amp Time Email Nouficauon System Information Logs View Factory Default User Access Control User Registration Usemame Password Permission Super Qperator Adi Modify User List Username admin guest derma Apply Wiewer Permission Super
23. from color to B W B W to Color This number should always be lower than the number set to color to B W Extra Settings Lens mode Set the camera to indoor outdoor lighting environment Chroma affect the quality of the color in the image Select from 0 20 The higher the numbers the video will have brighter colors Sharpness Select from 0 10 the sharpness of the image Mirror Flip Mirror the image from left to right or flip it upside down Digital Noise Reduction control the level of noise in the image Select from Off Low High Day 4 Night Mode Switching from Color to BI Switching from BAY to Color Extra Setting Lens Mode Chroma Sharpness Mirror Flip Digital Noise Reduction 26 Auto Indoor a 5 OT OT Middle O 10 default 5 0 10 default 5 WEBVIEWER Setup gt Video gt Privacy Zone The MPA20M camera offers up to 30 privacy zone settings To set Privacy Zones 1 2 LO pi A Change Mode to On Click Apply By default all 30 privacy zones will be displayed Select the zones you want to view and or modify Use the Show All button to display all 30 privacy zones or Hide All to deselect them and select only a single privacy zone After selecting the privacy zone you want to modify click Apply Set the zone s size and location using the grid lines In Local Settings select the zone you want to modify Horizontal Position 0 57 Vertical Position 0 31
24. lect Obtain an IP address automatically to set the computer to a dynamic IP address or select Use the following IP address to set the computer to a static IP address 7 If the option Use the following IP address has been selected setup the IP address as 192 168 1 XXX The last three digits should be a number between 1 and 254 ea gt t i gt ontrol Panel Network and internet Network and Shan ig ente n i Control Panel Home se A n r 7 i View your basic network information and set up connections Change adapter settings A Y Change advanced sharing settings 4 Local Area Connection Status lor General Cormexton Pv4 Connectivity ANTO Pvy6 Cormectivity Merda State Received 18 931 920 928 109 020 HameGraup Internet Options Windaws Firewall Internet connection or set up a router or access paint e VPN network connection mputers or change sharing settings eshooting information v Internet Protocol Version 4 TCP IPv4 Properties _ Genera You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator Obtain an IP address automatically Use the following IP address IP address Suhnet mack Obtain DNS server address automatica Use the following DNS server addresses Preferred DNS server Alternate DINS server Validate settings u
25. mera 2 Upgrade To upgrade system firmware you have to contact manufacturer and get the upgrade file first Browse file and select the file Then press Upgrade button 3 Go to www Digital Watchdog com and select Support tab System Upgrade System Version Camera Firmware dual ce ala enne Kernel Version 1 0 0 1 Date amp Time Server Version 1 0 5 1 Email Notification User Access remi deine oa f n Syabem Information kernel Upgrade Browse i Upgrade Logs View Ae Browse Factory Default in i FTP Upgrade Server Address Port 21 User iD Password Directory Action Check Upgrade Halus 36 WEBVIEWER Setup gt System gt Date Time Set date and time information 1 2 3 Insert the Date and Time Select the type of Format for your time Select your Timezone If you are located in a daylight savings area check Automatically adjust clock for Daylight Saving Time option To synchronize with the NTP Server check the option and type the NTP Server Address Example pool ntp org Video Event Network System Upgrade Date amp Time Email Notification User Access System Information Logs View Factory Default Date amp Time Date 2001 1 13 YYYYMMMIDO Time 12 45 26 Format 24 HRS Timezone GMT Casablanca Monrovia Synchronize with NTP server MTP Server Address Apply Reload 37 WEBVIEWER S
26. nored 2 To allow only a specific list of IP addresses to connect to this camera select Allow Enter an IP Address and click Add button 3 To block a specific list of IP addresses from connecting to this camera select Block Enter an IP Address and click Add button Video N Camera Access Permission Event Network Allow and block specific IP addresses that can access your IP cameras Network settings ee a Allow All namir OM y uao Cormmanicalior Prubuecul Access Permission DOrrelF System Block 34 WEBVIEWER Setup gt Network gt ONVIF ONVIF is the Open Network Video Interface Forum ot OA AS v Video Event Network Metwork Settings Dynamic DNS Communication Protocal Access Permission OnviF Y System To use ONVIF check Enable Set the Service Port to 8032 Select On or Off for WS Security Select desired Options from the list Select On or Off for Verify Service Address OnVIF Service OnVIF v Enable Service Port WS Secunty Options WS Distuvery Verify Service Address Select On or Off for WS Discovery Web Services Dynamic Discovery 8032 On Off Device Servico Imaging Service Y Video Analytics Service On cs Of e n tt Y Media Service Event Service PTZ Service 35 WEBVIEWER Setup gt System gt Upgrade Upgrade the MEGAPIX camera with an upgrade file 1 System Version Shows the current version of the ca
27. o motion detection please see the next page 28 WEBVIEWER Setup Video gt Motion Area The motion detection feature allows the MEGAPIX camera to detect motion and trigger an alarm To set the camera to send e mail notifications for every motion triggered alarms see PAGE 34 1 Hold left mouse button and drag the mouse pointer to select the motion area or use Set All button to select the entire screen 2 Select Clear All to deselect the selected motion areas Video Motion Area Event Motion Detection Select areas to detect motion e x e ho Var ALI PILE la T Mo n n Arpa WUL I ica MILITATO iii n ci de Vi Li Emergency Alarm Network System SetAl CiearAl 29 WEBVIEWER Setup gt Event gt Emergency Alarm Send alarm triggered information to predefined destination i e remote client software 1 Enter the Site Name Transmission Settings and Video Duration for the video that will be sent when motion is detected 2 Enter the IP Address and the Port for the remote site to which you want to send the video You can set up to five different servers Video Emergency Alarm Event Motion Detection Motion Area Site Information Emergency Alarm Site Name Transmission Settings First Stream Second Stream Video Duration O sec Network System Emergency Alarm Recipient List IP Port Serverl Servera Servers serer Servers O
28. pon exit Advanced i ia 45 SPECIFICATIONS Image Sensor 1 2 7 CMOS Sensor 12 Larger Than 1 3 CCD Total Pixels 2016 H X 1108 V Minimum Scene Illumination F1 6 30IRE 0 8 Lux Color F1 6 30IRE 0 01 Lux B W LENS Focal Length 4 3mm Lens Type Fixed NETWORK LAN 802 3 Compliance 10 100 Lan Video Compression Type H 264 MPEG4 MJPEG Super Fine Low Resolution 1920X1080 16 9 320X240 4 3 Frame Rate Up to 30fps at All Resolutions Streaming Capability Dual Stream at Different Rates and Resolutions IP IPv4 IPv6 Protocol TCP IP HTTP DHCP PPPoE ICMP ARP RARP RTSP NTP UDP Multicast Maximum User Access 20 Users Web Viewer Supported OS Windows XP Vista 7 MAC OS Supported Browser Internet Explorer Google Chrome Mozilla Firefox Safari Video Management Software NxMS Pivot Privacy Zone Off On 30 Programmable Zones SPECIFICA TIONS ENVIRONMENTAL Operating Temperature Operating Humidity 100C 550C 140F 1310F Less than 90 Non Condensing Storage Temperature 200C 700C 40F 1580F IP Rating IP66 Protects against Dust and High Pressure Water Other Certifications ELECTRICAL CE FCC RoHS Power Consumption DC12V PoE IEEE802 3af Class 2 Power Requirement 5 16W 430mA MECHANICAL Material Aluminum Dimensions 120 X 55 7 mm 4 72 X 2 19 in Weight 0
29. rint a screenshot of the current live video Click Print button and the Print Preview window will appear Scale the size of the screenshot or adjust the orientation of the screenshot To print the information about the screenshot select View Title To add a memo for the screenshot click Page Option Go to Printer Setup to select the printer and manage the printer properties Select Print to print the page or Close to cancel the print O x Ax 0 rit anon RE Printer Setup Close ase DS y ast 21 WEBVIEWER Instant Recording Record live video to your local drive To Setup Instant Recording 1 2 O 4 Click on the Record button located to the left of the Webviewer Setup where you want the videos to be saved Setup the duration of the instant recording You can record up to 120 seconds of live video When setup is complete click OK to save changes or Cancel to cancel any changes 3 23 2012 45016 PM DWC MPAZOM Vo l Fast Steam Second Stream 22 WEBVIEWER Instant Recording Record live video to your local drive To Start and Stop Instant Recording 1 2 3 4 To Start right click anywhere on the display screen Click on Start Rec The icon on the top right of the screen will change to INSTANT To Stop right click anywhere on the display screen Click on Stop Rec The video will be displayed in the designated folder when recording is complete B gt x 1
30. ronment This equipment generates uses and radiates radio frequency energy and if it is not installed and used in accordance with the instruction manual it may cause harmful interference to radio communications WARNING Changes or modifications are not expressly approved by the manufacturer TABLE OF CONTENTS FEATURES ue e tiene ae A A e AR a 4 PARTS DESCRIPTIONS 20 04 25 EE syed E AI A ERE EE IR AA NA 9 DIMENSIONS cs air EIA AA A AE Ni A 6 INSIDE THE BOX ras aa A a A A DA A 7 NETWORK CONNECTIONS 1052243 es ls eee A A A eee Cah aoe baie 8 INSTALLATION sia ge A BA ee a Gwe a oe A A A 9 IP FINDER SOFTWARE 4053440000000 00 000 RARA 12 CAMERA REBOO To arae A ASE IA A A AS A AS 16 WEDVIEWER ace oe ra ee em EA ERES AA ee 17 TROUBLESHOOTING sure lane a OO ee Sie aa SS 12 SPECIFICATIONS tati Pee wages oes Ser a PS Ce eee ee ee Pee eee ae wee es 16 WARRANTY INFORMATION 0080504 ere OO DA OLAV ARE OP Cee Oe ewe 17 LIMITS amp EXCLUSIONO 010 es lorie oe eels ee sey Ge He E E SENS RR ORO Sas ee E 12 FEATURES n ONVIF Conformant n 1 2 7 CMOS Sensor 12 Larger than 1 3 CMOS Sensor n Highest Resolution 2 1 Megapixels n 1080P 1920X1080 at 30fps n 4 3mm Fixed Lens n 8X Digital Zoom n Power over Ethernet PoE amp DC12V n Web Server Built in n H 264 and MJPEG Dual Stream n Electronic Day and Night n 3D DNR 3D Digital Noise Reduction n Programmable Privacy Zones 30 amp Motion Detection n Mirror
31. ted if you get data If Yes try connecting the camera to a differt port in the PoE Switch That specific Switch Port may be damaged or currently not working properly If Yes try resetting the camera to default settings Press the 2 buttons in the back together and hold for 5 seconds The camera will return to factory deafult with default IP address 192 168 1 123 If your network supports DHCP the camera will be found using the IP Finder software with an IP address that matches your network s requirements 42 DW TROUBLESHOOTING Before sending your camera for repair check the following or contact your technical specialist I can t connect to my MEGAPIX camera through the Web Browser Are the camera s LEDs on and blinking The camera s LED indicates the camera is On If the LED blinks the camera has finished booting up and is transmitting data If Yes is the internet working properly Make sure you connect to the internet with other devices on the network ex Your Computer Your internet could be temporarily down If Yes is the computer on the same network as the IP camera Camera and computer should be connected on the same router Contact your network administrator if you have more than one network available If Yes try pinging the MEGAPIX camera s IP address as it appears on the IP finder From your desktop go to Start gt Programs gt Accessories gt Command Prompt Type ping followed by the c
32. ty or damage that is attributable to acts of God 48 DW LIMITS amp EXCLUSIONS There are no express warranties except as listed above The Warrantor will not be liable for incidental or consequential damages including without limitation damage to recording media resulting from the use of these products or arising out of any breach of the warranty All express and implied warranties including the warranties of merchantability and fitness for particular purpose are limited to the applicable warranty period set forth above some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts so the above exclusions or limitations may not apply to you This warranty gives you specific legal rights and you may also have other rights from vary from state to state If the problem is not handled to your satisfaction then write to the following address Digital Watchdog Inc ATTN RMA Department 5436 W Crenshaw St Tampa FL 33634 Service calls which do not involve defective materials or workmanship as determined by the Warrantor in its sole discretion are not covered Cost of such service calls are the responsibility of the purchaser 49 DW pl leo lt 1 4 L VVATCHDOG Everything s Digital 5436 W Crenshaw St Tampa FL 33634 PH 866 446 3595 FAX 813 888 9262 www Digital Watchdog com technicalsupport dwcc tv Technical Support Hours Monday

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