TabBOXX Operator`s Manual
Contents
1. Button ii Ifre filling all 4 columns press Reset All Gauges button iv Otherwise touch and drag the appropriate columns meter to the appropriate corresponding ticket level V Touch Save Copyright 2008 International Gamco Inc TabBOXX Operator s Manual D00000 500000 Figure 7 Add Message Screen k Add Message Allows one to add a message to the scrolling text box i Login ii Touch Add Message button ili Enter in message using the on screen keyboard iv Touch Save button l Delete Message Deletes an unwanted message from being displayed i Login ii Touch unwanted message to highlight iii Touch Delete Message iv Touch Yes to confirm Delete Copyright 2008 International Gamco Inc 16 TabBOXX Operator s Manual Upgrade The upgrade must first be loaded onto the USB key from another PC Upgrades may contain graphical changes and system changes to the Dispenser i Login ii Touch the Upgrade button iii Touch Yes to upgrade iv Touch Yes to reboot v Remove USB Key from port Upgrade Games The Upgrade games button is used when a game update exists on the USB Key Download the latest game updates at this web address and save the zip file to the Game_Upgrade folder on the root of USB key http Awww oasisgamingusa com web 20pages gaming tb htm i Login ii Touch the Update Games button iii Touch yes2. Event logs for troubleshooting purposes Copyright 2008 International Gamco Inc 4 TabBOXX Operator s Manual CED Pre Installation Please Read the entire manual prior to performing the Pre Installation process Important All TabBOXX main door keys are keyed the same at the manufacturing plant and therefore it is in your best interest to install your own locks to prevent unwanted access to your investment Upon receiving TabBOXX from the manufacturer please unpack and check to make sure all accessories are packaged The items that are not installed in TabBOXX for shipping purposes are Column extensions and ticket weights 4 each Keys to cabinet and 1 USB management key During shipping there is the possibility of loosening of parts and connections to the peripheral components inside For this reason it is import to follow the checklist procedure below prior to transporting to the field for installation Report any damage and or missing items immediately after unpacking to International Gamco Inc at 800 270 8205 Note This procedure is to be performed in the warehouse upon receiving TabBOXX from the manufacturer and prior to installing in the field Tickets and Column extensions should be transported separately from and reinstalled at location of install All items listed below are discussed in detail later in the manual a Check gate height of each dispenser for proper setting and adjust if necessary This is es
3. Table of Figures Figure 1 Dispenser en EE 7 Figure 2 Report E E 9 Krea 10 Figure 4 Error TS ie isa sors asiscpu ptscaenn a Ges saeco evade 12 Fienge Reset Deal Counter virrin ea Eee NEEE a EEA E E E EEES REE EE A NEEE EEES 14 Fig re6 KE 15 Fig re 7 Add INI SS ARS EE 16 IT 18 e Ticket DIS EE 19 E EE 21 E E WEE 23 Figur 12 Maim TS AE sarees cee sin sedate icon od aie essen er EE S EEE A EE EASA E nace ate eo Raa e eee 26 Fig re 13 Faseren EE 28 Figure 14 Inside the Gr a scicslvevsGedvnswarniosweualiensineada aves isse ii asi a e ai e aeaaaee aneii 29 Figure 15 Audit TE 32 Copyright 2008 International Gamco Inc 3 TabBOXX Operator s Manual CED 1 Product Overview TabBOXX utilizes a touch screen monitor to promote and sell Pull Tab tickets The animation and ticket images displayed on screen have absolutely no effect on the outcome of the individual tickets dispensed All Pull tabs have been approved for play by the governing state in which TabBOXX is installed The screen displays 4 ticket graphics which represent the Pull Tab games loaded into the dispenser columns inside the cabinet The player inserts money for credit and then selects a purchase option by touching one of the on screen buttons 1 5 10 or all displayed below the ticket graphic For example a player wishing to purchase Shoot the Moon Pull Tabs would touch one of the four buttons directly below the Shoot the Moon graphic Above eac
4. TabBOXX Operator s Manual 4 column Model The information contained in this document provided to you in confidence is the property of International Gamco Inc It contains proprietary and copyrighted material It may not be reproduced or disclosed without the prior written permission of International Gamco Inc REV 2 1 April 24 2009 This manual is intended for personnel operating the TabBOXX Pult Tab Dispenser While every effort has been made to ensure the accuracy of the information contained in this manual International Gamco Inc disclaims all liability and assumes no responsibility for any errors or omissions that may be contained herein Also due to International Gamco Inc policy of continual research and development we reserve the right to update any part or parts of this manual without notice The information contained in this manual is proprietary confidential and protected by copyright laws No part of this manual or any related documentation may be copied reproduced revealed to or appropriated by others in part or in whole without the express consent of International Gamco Inc the owners This edition applies specifically to the 4 column TabBOXX Pult Tab Dispenser running software version 1 01 16ETD The version of software running can be found in the Lower Left Hand corner of the Audit screen of the TabBOXX Pull Tab Dispenser Further information and additional publications may be obtained from the followin
5. The management screen will be displayed Changes made through the management functions must be saved before they will take affect If you try to exit without saving a change you will be prompted to save changes one last time C LOGIN REBOOT UIDO EW L Figure 2 Report Screen Copyright 2008 International Gamco Inc 9 TabBOXX Operator s Manual Message User Figure 3 Configuration Screen a Upload Audit File i Insert USB Key ii The data will automatically upload to the Key iii The audit filename will be in the following format ID Year Month Day Hour Minute Seconds iv Remove key to return to game mode b Login You must login to access additional management functions i Enter your 4 digit password using the on screen keypad ii Touch the Login button Copyright 2008 International Gamco Inc 10 TabBOXX Operator s Manual Touch Screen Recalibration i Touch and hold anywhere on the screen avoiding an active button for 10 seconds ii Release touch screen to launch recalibration tool iii Following instructions on the screen to complete recalibration Logs These are the system logs which can be used to resolve an error with the system i View Log File E Touch the View Logs button 2 In the window you can scroll up and down to view the log file 3 Touch Exit to return to the main menu ii Upload Log File Will upload logs to the USB drive for m
6. Touch Screen Monitor Equipped with a 3M TS controller and native resolution of 1280 x 1024 a Removal Installation i Power down Dispenser ii Disconnect power and VGA cable from bottom of monitor iii Remove cover plate from the back of the monitor to access the TS controller iv Remove the controller from the monitor v Remove the 8 mounting nuts around the monitor vi Remove the monitor vii Install in reverse order b Cleaning the touch screen i Use a non abrasive cloth damp with isopropyl alcohol ii Clean in a circular motion and let air dry Ge Monitor Adjustment See Figure 14 i Use the control board mounted towards the top of monitor ii Press menu button to access main menu iii Press up or down to change to the appropriate sub menu with options iv Press select to access the appropriate sub menu v Uses up down buttons to navigate to appropriate option vi Press select to access the option vii Press up down to change value viii Press menu to exit option ix Press menu to exit sub menu x Press menu to exit d Calibration i Insert USB key into Key port ii Touch and hold screen for 10 seconds iii Release touch screen to launch calibration tool iv Following on screen instructions Copyright 2008 International Gamco Inc 24 TabBOXX Operator s Manual 4 5 ATX Power Supply a Removal Installation 1 Power down Dispenser ii Turn main power switch off iii Disconnect the power cable f
7. COM3 left Dispenser from the drop down menu Check activate serial port Click Update Status button Make sure box NOT checked for Card Hold and press Write Hold Card button Change the value in the box for Time Delay to 0 Click Touch Write Time Delay button Repeat steps viii xiii for COM 4 COM 5 and COM6 Exit program Copyright 2008 International Gamco Inc 35 TabBOXX Operator s Manual Appendix G Specifications Physical Characteristics Power Input Operating Temperature Power Consumption 110 120 VAC 50 to 95 F 3A RMS Max 1 1A RMS AVG Dimensions Width 26 Depth 14 Height 33 25 TabBOXX Weight Empty 105 Ibs Stand Weight 80 Ibs Copyright 2008 International Gamco Inc 36 TabBOXX Operator s Manual Appendix H Warranty Term The term is to be set at 1 year from date of purchase Included in warranty All workmanship Bill Acceptor Flat 17 Panel LCD with Touch screen All Ticket dispensers Power supply Motherboard Amplifier Fan Speaker USB Panel Hard Drive This is a replacement warranty does not include labor All parts are to be returned and upon receipt the part will be examined for abuse or any violations of warranty policy All parts received will be turned around with the replacement part in a 24 hr period Standard Policy All parts that are tampered with or used ion an improper use will void all warranties If parts are abused and or not ta
8. The structure for the audit file Forms csv is as follows MACHINE ID DATA TS FORM ID TOT _ PLAYED PRICE DEAL COUNT 3 3 2009 F464F5634000 20 18 717 15 50 3600 F464F5634000 Ee 728 U 100 3600 Figure 15 Audit File Structure The raw format of the audit files are in comma separated values CSV and can easily be imported into any spreadsheet program such as Excel Copyright 2008 International Gamco Inc 32 TabBOXX Operator s Manual Appendix D TabBOXX USB Key PIN Creation In order for a USB key to be used on TabBOXX two files must to exist The first is INSTALL KEY located in the root directory of the key The INSTALL KEY determines the user access level user advanced user administrator The user access level will only allow access to the first audit screen The advanced user will allow access to the second audit screen via the login The advanced user is allowed to reset the period meters and add change scrolling messages excluding system messages The admin user can do everything the advanced user can do plus reset the period meters and add change scrolling messages The second file PIN DAT is located in the security directory on the USB key This file holds the pin data used to access the second admin screen This is only valid for advanced users and administrators Copyright 2008 International Gamco Inc 33 TabBOXX Operator s Manual Appendix E PIN Creation Modification To change or add a pin to the USB key
9. Tickets When one of the stacker columns has run out of tickets the corresponding vend buttons on the screen will display Empty The Column must be reloaded with the same game as was previously loaded or the game graphic must be changed prior to playing of tickets See page 17_ for directions The tickets should be loaded face down for optimal dispenser performance Note If using 3 tab tickets you must use the spacer plate due to the short ticket length Weight must be placed with the flat part facing up curved legs rest on tickets or damage will occur to the Dispensers iii iv vi Vil Vill Open the main door Remove front access panel located at the top of the column If column is empty load 2 inches of tickets into the column dispenser being careful so the tickets are stacked straight Press the test feed button located on the back of the dispenser Finish loading tickets into the column until full including the one that was dispensed in step iv Insert USB audit key Reset the ticket level meter through the configuration screen See Page 17 for directions Remove USB audit key Close the main door Figure 1 Dispenser Column Extension Copyright 2008 International Gamco Inc 7 TabBOXX Operator s Manual CED 3 3 Management Key Description The only way to access the audit management functions of the dispenser is to insert a USB key containing security and access level information in
10. The period refers to the last time the meters were reset due to cash collection Whenever collection occurs the Period Meters must be reset to avoid confusion at the time of next collection i Login ii Touch Reser Meters iii Touch Yes to confirm reset iv Touch Exit to return to the main menu h Master Meters Accounting total from installation of dispenser CAUTION The only time the Master meters will need to be reset is in the event it is moved to another site location Must have Administrative key to perform this option i Login ii Touch Reset Masters iii Touch Yes to confirm reset iv Touch Exit to return to the main menu Copyright 2008 International Gamco Inc 13 TabBOXX Operator s Manual Figure 5 Reset Deal Counter Reset Deal Counter This counter is used to estimate the remaining number of tickets of the current deal When a new deal serial number is loaded and activated this counter must be reset See Figure 5 i Login ii Touch Deal Meter iii Select Form of the deal from drop down list iv Touch Reset Deal Counter v Touch Exit Copyright 2008 International Gamco Inc 14 TabBOXX Operator s Manual RESET Te SAVE l Figure 6 Ticket Gauges Reset Gauges whenever tickets are reloaded or added to the column you must reposition the ticket level meter for the appropriate column See Figure 6 i Login ii Touch Reset Gauges
11. connect the USB cable to the motherboard and the Hub The USB Hub is defective Replace USB Hub Software will not update with Key Update file is missing from the USB key Add update file to the USB Key or call International Gamco for assistance Copyright 2008 International Gamco Inc 31 TabBOXX Operator s Manual Appendix C TabBOXX Audit Process To get the audit data from the TabBOXX simply insert a USB key that has been setup to allow for audit screen access As soon as the key is verified the audit data will be copied to the USB The audit file will be place on the key in the Drive Letter Reports MAC Address folder i e J Reports 3026F 4634000 The naming convention for each file is a follows Mac Address Date Time CSV i e 3026F 4634000 2008 04 16 04 07_25 CSV A new audit file will be placed on the USB key each time it is inserted even if the data has not changed To help alleviate confusion the MAC address is located on the audit screen in the upper left corner labels as ID xxxxxxxxxx In the upper right of the audit screen will indicate whether the audit file was successfully copied to the USB It will display Retrieved Yes is copied successfully or Retrieved No if it failed The structure for the audit file Meters csv is as follows M BILL P BILL P PLAYED MACHINE ID DATA_TS Io MRESET_TS ew VAL P_RESET TS F464F5634000 oe 4500 2 22 2009 23 00 4500 4500 2 22 2009 23 00
12. e bill acceptor v Install in reverse order b Test Bill Acceptor Will not affect accounting meters i Test through the application l Insert USB key 2 Touch Test Bill Coin button see Figure 2 3 The LED s on the bill acceptor should be flashing 4 Insert a bill denomination 5 The screen will show what was inserted 6 Remove the test bill 7 Touch Exit 8 Remove key ii Self diagnostic button on side of bill acceptor i Disconnect the bill acceptor USB cable at the USB hub 2 Follow the directions posted on the cash box a Press the diagnostic button on the side of the bill acceptor b Count the number of LED flashes for the corresponding code c Refer to the cash box label for code number description Copyright 2008 International Gamco Inc 21 TabBOXX Operator s Manual Bee d o BEE d Perform the appropriate action to clear a jam or obstruction to the bill path When finished connect the USB cable to the USB Hub e f Reboot TabBOXX g Call Technical Support for assistance 1 800 270 8205 am Clearing a bill j i Remove cash box by sliding button and lifting up and out on the box ii Remove jammed bill iii Re install cash box d Removing the bills i Option 1 Open access door to remove bills ii Option 2 Remove cash box by sliding button and lifting up and out on the box e Remove Bill Head For cleaning or removing a jammed foreign object i Disconnect the power Communication cable by p
13. es will not work correctly Copyright 2008 International Gamco Inc 27 TabBOXX Operator s Manual Appendix A Interior Photos a ATX Power eg Supply IR F Y Ivbtherboard ai Figure 13 Inside the Cabinet Copyright 2008 International Gamco Inc 28 TabBOXX Operator s Manual Figure 14 Inside the Door Copyright 2008 International Gamco Inc 29 TabBOXX Operator s Manual Appendix B Troubleshooting Problem TabBOXX will not power on Possible Cause ATX Power Supply is turned off Chur Solution Turn ATX Power Supply Switch on Failed Main power Switch Replace or repair failed Switch Bad Connection to Motherboard Connect all cables to motherboard ATX power Supply is disconnected Reconnect power cord to bottom of power supply No power at wall outlet Call electrician to restore power at outlet Touch Screen not working Out of Calibration Recalibrate Touch Screen Defective controller Replace controller No Video Not properly connected Check all connections Defective Monitor Power Supply Replace Monitor Power Supply Message displayed on screen insert proper boot device Hard Drive not connected Re connect hard drive Hard Drive is defective Replace hard drive Call International Gamco Bill Acceptor is not active No connection to bill acceptor Check and reconnect the cable to the appropriate po
14. g International Gamco Inc Tel 402 991 7420 or 800 270 8205 ATTN Production Manager Fax 402 991 7419 9136 Mormon Bridge Road Omaha Nebraska 68152 USA Issue Revision History Version Date Author Note 0 1 7 22 08 Bill Wageman Initial Draft 1 0 11 14 08 Bill Wageman Management Screen Changes 2 0 2 3 09 Bill Wageman Management screen changes code version 1 01 15dETD Zell 4 24 09 Bill Wageman Management screen changes and select games method code version 1 01 16ETD Copyright 2008 International Gamco Inc 2 TabBOXX Operator s Manual Table of Contents L Product e 4 EU EE 5 SEENEN 6 EE et EE EEN 6 DZ OAS of Tickets sessir o onn sae E eo Ee EEr EEEE O EEA OE EEE emusnyeeounesiedesdausronues ites 7 3 3 Management ER e e E 8 3 4 Management NN 5525a ascxtnneninse oncansisundswsvesnigunensv sauna saiteasine nd dusenanvieaenaniesusncasiehasnusasetneabaiaawendtdaunnagemeoneess 9 A Parts EEN 19 e RE 19 4 2 RE 21 OW HOD EE 23 E E I oes aces ds coreg repos gratclncn i vn ease sussire aa cea ea ep Rm 24 4 SATX POW EE SUBD EE 25 4 6 Main Board E 26 Appendix A Interior hetzen eegene 28 Appendix B Troubleshooting eege EE 30 Appendix C TabBOXX Audit e 32 Appendix D KEE KRAN 33 Appendix E PIN Creation here eieentden EA EE 34 Appendix F Dispenser Configuration using API Tester 35 Appendix G Specification eegener 36 Appendix H Warranty asernes cm EEE A NE aa E E E S 37
15. h ticket graphic is a ticket level meter which represents how many tickets are remaining for that particular column When the meter displays a full bar there are approximately 800 tickets remaining in that particular column dispenser A player can touch the help button for further information regarding the play of the game and other rules that may be in effect regarding TabBOXX or Pull tabs When there are no credits on the screen TabBOXX cycles through various animations to attract and entertain potential players or to advertise new games or promotions The games and animations can and will change as TabBOXX software evolves in the market place TabBOXX utilizes a secure USB Key to access the various management screens you will perform in addition to the additional features listed below All functions are discussed in detail later in the manual e Graphical interface for dispensing tickets with multiple vend options and attract animations Informational help screens for players Secure management Key to access audit and management functions using unique pin numbers Transfer accounting data to your personal computer via management key for customized reports Period accounting meters simplify accounting process for the collection interval On display ticket meter indicates remaining tickets in the dispensers Front loading dispensers make loading tickets simple for attendant High security bill acceptor with 500 note locking cash box
16. is step v Push the adjustment knob in and tighten locking screws on both sides careful not to over tighten locking screws which could result in damage or striping of threads Cleaning i Make sure the TabBOXX is powered off ii Remove the dispenser from the TabBOXX iii Using a can of compressed air blow the paper dust from the rollers and optics area iv Re install the dispenser Testing the card dispenser i Press the self test button on the back of the dispenser see Figure 9 ii Touch the corresponding vend in the test screen see Figure 2 l Insert USB key into the port 2 Touch the Test Bill Coin button 3 Touch the column button to test vend 4 Touch exit 5 Remove key iii One card should dispense only on each test If not refer to the troubleshooting section in this manual Copyright 2008 International Gamco Inc 20 TabBOXX Operator s Manual 4 2 Bill Acceptor Apex series 5000 bill acceptor features high security 4 way acceptance lockable cash box auto calibration 500 note cash box and flash port for firmware updates BillHead Removed Head Release Button Cash Box Removal Button Lockable Cash Box Ge Hamess a Connector E Cash Box Removed Bill Head ao Figure 10 Bill Acceptor a Removal Installation i Power Down TabBOXX ii Disconnect power communication cable on side of bill acceptor iii Remove mounting nuts iv Remove th
17. king care of this may subject the warranty to be voided as well For Technical Support call 1 800 270 8205 All parts to be returned to McIntire amp Associates Inc 700 North Frwy Fort Worth Texas 76102 817 335 4242 Fax 817 335 4545 Attn TabBOXX Warranty Please include any information needed to return parts properly Copyright 2008 International Gamco Inc 37 TabBOXX Operator s Manual
18. lassic Money Clip Figure 8 Select Activate Games Copyright 2008 International Gamco Inc TabBOXX Operator s Manual 4 Parts and Service 4 1 Card Dispenser Vendapin CTD 202 card dispenser 5 VDC 12VDC and USB interface with 800 count stacker Button Connector Connector Figure 9 Ticket Dispenser a Removal Installation ii iii iv vi vii Power down the TabBOXX Pull down on locking pin and slide dispenser out several inches Disconnect ground wire Power and USB cables Slide the dispenser until it is free from the shelf If replacing the dispenser remove tickets column extension and access plate Transfer parts to the new dispenser Install in reverse order Copyright 2008 International Gamco Inc 19 TabBOXX Operator s Manual CH Gate Adjustment If frequent card jams or doubling occurs the gate height may need to be adjusted The stacker must not have any tickets loaded i Loosen the gate locking screw on both sides of dispenser ii Pull out on adjustment knob and rotate so that the gate is down all the way so no card can pass through iii Load approximately 100 tickets into the dispenser iv Push the test feed button on the back of the dispenser and rotate the adjustment knob to raise the gate only raise the gate while the rubber roller is rotating in the forward direction until one card is dispensed If the motor stops running prior to a card exiting repeat th
19. nect the USB cable to back of dispenser USB cable is not connected to USB Hub Reconnect the USB cable to the appropriate port on the hub Dispenser is defective Replace the dispenser All dispensers are inactive Dispensers are not connected to their assigned ports Refer to Hub section of manual and connect dispensers to the appropriate ports The USB Hub is defective Replace the Hub Error with software Call International Gamco TabBOXX has no audio or has excessive noise Audio is turned off in the management screen Increase volume level in management screen Amplifier has been disconnected Reconnect cables to amplifier board Speaker is disconnected Reconnect wires to speaker Audio files are missing Call International Gamco Speaker is defective Replace speaker Amplifier is defective Replace amplifier Software is not responding Software has error Reboot TabBOXX and Call International Gamco to report issue USB Key will not change to the main management screen USB Key is corrupted or not configured Reprogram USB Key USB extension cable is defective Replace USB extension cable Can not login to management screen USB Key is corrupted or not configured Reprogram USB Key Touch Screen is out of calibration Recalibrate Touch Screen USB Hub LED s are all off USB Hub has lost connection with the motherboard Re
20. obility l Touch the View Logs button 2 Touch the Upload Logs button Log file will not overwrite if one already exists on the drive for that Dispenser It must be deleted using another PC prior to uploading 3 Touch Ok when prompted 4 Touch Exit to return to the main menu iii Clear Log File The only time the Log File should be deleted is after they have been uploaded to the USB Key be Touch the View Logs button 2 Touch Yes to confirm delete 3 Touch Exit to return to main menu Copyright 2008 International Gamco Inc 11 TabBOXX Operator s Manual Date View Logs D D S Error Message Tue Feb 19 16 56 2 Tue Feb 19 16 56 2 Tue Feb 19 16 56 2 Tue Feb 19 16 56 2 Tue Feb 19 16 56 2 Tue Feb 19 16 56 3 Tue Feb 19 16 56 3 Tue Feb 19 16 56 3 Tue Feb 19 16 56 3 Tue Feb 19 16 56 3 Tue Feb 19 16 56 3 Tue Feb 19 16 56 3 Tue Feb 19 16 56 4 Tue Feb 19 16 56 4 Tue Feb 19 16 57 0 Tue Feb 19 16 57 0 Tue Feb 19 16 57 0 Tue Feb 19 16 57 0 Tue Feb 19 16 57 0 Tue Feb 19 16 57 0 Tue Feb 19 16 57 0 Tue Feb 19 16 57 0 Tue Feb 19 16 57 0 Tue Feb 19 16 57 0 Wed Feb 20 11 35 Wed Feb 20 11 35 Wed Feb 20 11 35 Wed Feb 20 11 35 Wed Feb 20 11 35 Wed Feb 20 11 35 AlnAl EAL IN 1414 26 CommCTD COM3 Open port fail 2 3 CommCTD COM4 Open port fail 2 3 CommTRL COM6 O
21. pen port fail 2 2 thdEMP UM_RESUME_THD CommEMP COM5 Open port fail 2 2 PauseGameVideo CommCTD COM3 Open port fail 2 4 CommCTD COM4 Open port fail 2 4 ResumeGameVideo thdEMP UM_PAUSE_THD CommCTD COM3 Open port fail 2 5 CommCTD COM4 Open port fail 2 5 thdCTD COM3 PortOpenRetry limit thdCTD COM4 PortOpenRetry limit CommTRL COM6 Open port fail 2 3 thdEMP UM_RESUME_THD CommEMP COM5 Open port fail 2 3 thdTRL COM6 exit thdEMP COM5 exit thdCTD COM3 exit Column 0 thdCTD COM4 exit Column 1 CleanupGameVideo entry StopGameVideo FreeGameVideo Application Started thdTRL entry Port COM6 thdEMP entry Port COM5 CommTRL COM6 Open port fail 2 0 thdCTD COM3 entry Column 0 thdEMP UM_RESUME_THD Anama EMD CAME A Deag Pong PwOmNOWNONNN s SB UNU UNa BB s D zl BBN D D bM A A OO eh EI GEO OO OO OO A ON soos soos sos EI zb sch zc sg 2119 0 nan na e Copyright 2008 International Gamco Inc 02 22 2008 09 35 18 Figure 4 Error Log Screen Reboot Reboot if necessary to recover from an unknown state Touch the Reboot button Touch the Yes button i ii Shutdown You must shutdown to move the dispenser for any reason Serious damage to the dispenser can occur if failure to shutdown prior to moving Touch the Shutdown Button Touch the Yes button i ii 12 TabBOXX Operator s Manual g Period Meters Accounting for the period
22. rom the power supply itself iv Disconnect all other connections to supply harness v Remove Power supply bracket if equipped or pull on supply to separate from Velcro mount vi Install in reverse order b Configuration i Make sure the power supply is set to the proper line voltage present at the outlet 115V Copyright 2008 International Gamco Inc 25 TabBOXX Operator s Manual 4 6 Main Board Via EPIA SN180000G motherboard with a 1 0 GHz processor and 1 GB PC24200 533 667MHz non ecc 240 pin DDR2 DIMM Additional information regarding the motherboard can be obtained from its user manual found at the following link http www via com tw en products mainboards downloads isp motherboard_id 550 Processor Heat sink Am GV eg Figure 12 Main Board a Removal Installation i Power down TabBOXX ii Turn off main power switch iii Disconnect all cable connections to the board iv Remove 4 mounting screws careful not to drop the board v Install in reverse order Copyright 2008 International Gamco Inc 26 TabBOXX Operator s Manual b Reset CMOS Power down system and turn off main power switch NEVER reset CMOS with power applied to the board or DAMAGE will occur to board ii Set the CMOS jumper to pins 2 and 3 for 20 seconds to clear iii Return jumper to pins 1 and 2 iv Power up the system NOTE The USB Hub must be connected to the port labeled in the picture or peripheral devic
23. rt on the hub and Bill Acceptor Defective port on Hub Replace USB Hub Bill Jammed Check and clear jammed bill Bill Head is dirty Clean Bill Head sensors with non abrasive cloth dampened with soap and water Dry sensors Bill Acceptor is defective Replace Bill Acceptor Bill Acceptor will not accept bills Bill head is dirty Clean Bill Head sensors with non abrasive cloth dampened with soap and water Dry sensors Cash Box is full Empty cash box Bill Acceptor will not accept new 5 Bill Acceptor is not updated for new bill Update firmware for new bill 2 cards are dispensed on one vend command Gate height needs to be adjusted Adjust Gate for proper height Dispenser motor runs but will not dispense a ticket Gate height is set to low and needs to be adjusted Adjust Gate for proper height Not enough weight on tickets Ensure that the weight is being used Copyright 2008 International Gamco Inc 30 TabBOXX Operator s Manual Problem Dispenser is grayed out on screen Possible Cause Ticket is jammed or stuck in chute CED Solution Clear ticket jam No communication to dispenser Disconnect the dispenser from the USB Hub and reconnect to the Hub Error Message Dispenser code 9 is displayed on screen Dispenser does not have power Apply Power to the back of Dispenser USB cable is not connected to dispenser Recon
24. sential to the proper operation of the individual dispenser Reference instructions illustrated on page 20 of the manual b Verify that the dispenser is securely fastened to its mounting plate 4 screws underneath C Verify that the hard drive mounting nuts are tightened d Check cable connections to the following i Bill Acceptor ii Dispensers iii Hard Drive iv Monitor V Motherboard vi USB Hub e Power on TabBOXX and test the following functions components i USB Key Management screen functions USB Key must be setup Appendix D ii Bill Acceptor iii Dispensers iv Touch Screen Recalibration Copyright 2008 International Gamco Inc 5 TabBOXX Operator s Manual 3 General Operation 3 1 Starting TabBOXX Make sure that the power cord is connected through a surge protector to a 110 120V wall outlet Ensure that TabBOXX is securely mounted to its stand or to the wall mounting plate Flip the main power switch on to boot TabBOXX The software will automatically load on boot Contact International Gamco Technical Support to report any failures 1 800 270 8205 TabBOXX Updates Download the latest game and software updates to your TabBOXX via the Internet Go to the following web address and save the files to the USB key http www oasisgamingusa com web 20pages gaming tb htm See page 17 for upgrade procedures Copyright 2008 International Gamco Inc 6 TabBOXX Operator s Manual 3 2 Loading of
25. to the USB Key port See Figure 13 There are 2 levels of access which unlock certain functions for the Attendant to modify a Operator Level advanced user View Log Files Test Bill Acceptor Recalibrate the touch screen hidden Shutdown the unit Reboot the unit Login Reset Ticket Level Meter Reset Deal Count Meter Set Distributor ID Key security ID Reset period accounting Meter Change games must match what is in the column dispenser Change scrolling message on screen For local charity b Manufacturer Level administrator user View Log Files Recalibrate the touch screen hidden Shutdown the unit Reboot the unit Login Upgrade software if applicable Reset period accounting meter Reset master accounting meter Reset Ticket Level Meter Reset Deal Count Meter Set Distributor ID Key security ID Change games must match what is in the column dispenser Change scrolling message on screen For local charity When machine is out of credit When machine has credit System Messages Copyright 2008 International Gamco Inc 8 TabBOXX Operator s Manual 3 4 Management Functions Before any of the management functions can be performed a USB Management key must be inserted into the port Open the main door and locate the USB port on the right inside portion of the cabinet Insert the USB key into the port and enter in the 4 digit pin using the on screen keypad shown below
26. to update iv Touch OK on added games Select Activate Games The new form number must match the graphic icon and pull tab in the appropriate column when finished Column number corresponds to the 4 different dispensers from left to right You can sort the list by form name and price by touching the list header See Figure 8 i Login ii Touch Select Games button Then perform either option 1 or 2 to change games for a column l Touch the appropriate Form from each of the Column s list menu to highlight and activate Form Do this for each column 2 Touch the text box to manually enter the form number a Use the on screen keyboard to enter form number b Touch Exit c Repeat for other columns if desired iii Touch Exit iv Touch Yes to save v Touch Exit to return to main menu Copyright 2008 International Gamco Inc 17 TabBOXX Operator s Manual Form Game Name Price Royal Se7ens Bars amp Stars Candy Store Sapphires amp 7 s Crown amp Royalty American Classic Money Clip Game Name Game Name Form Game Name Pries Royal Se7ens Bars amp Stars Candy Store Sapphires amp 7 s Crown amp Royalty American Classic Money Clip Royal Se7ens Bars amp Stars Candy Store Sapphires amp 7 s Crown amp Royalty American Classic Money Clip Royal Se7ens Bars amp Stars Candy Store Sapphires amp 7 s Crown amp Royalty American C
27. ulling out on the connector ii Remove cash box iii Push Head release button and pull the head out iv Install in reverse order f Cleaning i Make sure the TabBOXX is powered off ii Disconnect the connector on the side of the bill head iii Remove cash box and blow out with can of air iv Remove bill head v Clean with a cloth wet with a 50 50 mixture of water and isopropyl alcohol l Make sure you clean both the bill head and transport lenses with the solution vi Put bill acceptor back together NOTE The USB cable must be connected to port number 5 on the USB HUB to work properly with the system Failure to do so will result in bill acceptor errors and cause the bill acceptor to become inactive Copyright 2008 International Gamco Inc 22 TabBOXX Operator s Manual 4 3 USB Hub D Link powered USB 2 0 Hub It is important that components are connected to their dedicated port labeled on the Hub The HUB must also be connected to it s dedicated USB port on the Motherboard See figure 12 Main Board Figure 11 USB Hub a Removal Installation i Power down Dispenser ii Disconnect all cables iii Pull on hub to separate from the Velcro iv Install in reverse order NOTE Make sure that all peripherals are connected to their dedicated port as shown in the Figure 11 Failure to do so will result in errors Copyright 2008 International Gamco Inc 23 TabBOXX Operator s Manual CED 4 4
28. you will need the USBKeyInit exe application After you run USBKeylInit exe you will see a window open up with the following fields PIN Distributor ID and USB Key Simply enter you four digit pin into the box enter 6 digit Distributor ID optional and change the drive letter to USB Flash drive letter and click Initialize USB Key Now your new pin will be usable on all TabBOXX machines Notes The INSTALL KEY and PIN DAT files are completely independent of each other allowing you to change one or the other without affecting the other TabBOXX USB Key Utility PIN Distributor ID optional USB Key a Intitialize USB Key E wit Copyright 2008 International Gamco Inc 34 TabBOXX Operator s Manual Appendix F Dispenser Configuration using API Tester Use this program to modify settings stored in the firmware of the ticket dispenser The dispensers need to be set for ticket hold and write time delay of 0 The left dispenser is on COM3 and the right dispenser is on COM4 Procedure Vii viii xi xii xiii XIV XV Power down the TabBOXX Connect PS2 mouse and keyboard Reboot the TabBOXX and hold the shift key down to access the login prompt Login information Contact International Gamco regarding login information 800 270 8205 When windows is fully loaded open up windows explorer Navigate to the following directory c Drivers Utilities Open program named CardAPItester exe Change to
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