See Phones On Page 49 in the Adams Safety Products Section
Contents
1. The phone will only work on an Analog phone system and not digital Problem Phone rings busy Possible Cause Check if other devices are on the line Check where phone line is connected to unit Make sure phone line is connected to the screw terminal connector at TELCO See P C Board Diagram Check voltage on phone line Check to see if voice chip is in backwards See P C Board Diagram Check polarity on phone line Make sure unit is off Remove our unit from the line to see if line is still busy Make sure phone line is connected to the screw terminal connector at TELCO See P C Board Diagram Problem Phone does not ring Possible Cause Check phone line connection Check ring voltage min 65VRMS Check phone line ringing with a touch tone phone Use the black jack on P C board If you have questions or problems please call Janus Elevator Products technical support for assistance at 1 800 527 9156 Notes Specifications Input connections Phone line requirements line Optional AC adapter Power required Power required Phone line voltage Phone line voltage Ringing voltage Dialing Frequency Response Operational Loop resistance FCC Registration Ringer Equivalency Number One shielded twisted pair communication cable Shield should be grounded at the controller only Standard analog loop start voice grade touch tone telephone PBX or key system station analog telephone line 9VD2. elevator phone turns on automatically and operator will hear diddle diddle diddle sound 3 At this time the operator and passenger can talk All other operations stay the same Passenger Receiving Call from Operator 1 Passenger hears elevator phone ringing Phone turns on automatically after 5 rings OR Passenger can push the CALL button to turn elevator phone on 2 When elevator phone turns on the passenger and operator can communicate Battery Information The following information explains how to determine when a battery or power pack is needed or When to use a Specific type of battery You will need a 9VDC battery or a power pack when 1 The phone drops off the telephone line without completing the call 2 There is more than one phone on the same telephone line and there is a need to call back toa specific elevator phone or if all elevator phones need to be ON at the same time Note For programming and testing any fully charged 9 volt battery could be used ALKALINE BATTERY Can be used on all phone lines The battery will need to be checked every 6 months An AC connection is not required and the battery cannot be trickle charged LITHIUM BATTERY Can be used on all phone lines The battery will need to be checked every 12 months An AC connection is not required and the battery cannot be trickle charged POWER PAK Can be used on all phone lines The Ni Cad battery in the power pack will need to be checked every
3. the answering service enter a after the 9 This will insert a 4 second pause EXAMPLE 09 5551212 Enter 1 enter the second telephone number to be programmed Optional Enter 2 enter the third telephone number to be programmed Optional Enter 3 enter the fourth telephone number to be programmed Optional Enter 7 and listen for the single beep At the beep record the location message by speaking into the touch tone phone handset Enter 0 to end If you want to listen to the location message without changing it enter 8 8 Enter 1180183 and listen for three beeps Enables Voice prompt messages 9 Enter to hang up the phone Optional Programming Instructions PURPOSE To Eliminate Autodialing To disable the dialer from dialing a phone number Used on a Ring Down telephone line Enter 94851 or 9000000 and listen for three beeps Enter 0 listen for three beeps enter 1 listen for three beeps Enter 2 listen for three beeps enter 3 listen for three beeps Enter 1180180 listen for three beeps Optional Enter and hang up PURPOSE To Disable the Voice Prompt Message To disable the voice prompt from saying Elevator call at the tone press one to talk press two for Location Enter 94851 or 9000000 and listen for three beeps Enter 1180180 listen for three beeps Enter and hang up CAUTION This option cannot be used wi
4. 12 months An AC connection is required and the battery will be charged by the power pak CAUTION DO NOT leave an alkaline or lithium battery in the 2 53 Revision and lower EMS hands free phones Troubleshooting Guide Always visually check the phone for loose or shorted wires physically damaged or missing components The phone will not work on a Digital phone line It will only work on an Analog phone line or an Analog port from a digital phone system Problem Phone would not turn ON Possible Cause e Check phone line connection e Check phone line voltage Normal C O line 48 52VDC or 20 35VDC Internal systems e Try connecting a fully charged 9 Volt battery e Make sure phone line is connected to the screw terminal connector at TELCO See P C Board Diagram Check if unit is pulling down line voltage You should read the same as the phone line voltage Check voltage at controller Check button connection On an OEM style phone Remove button connector and try shorting button connection at P2 EXT ON OFF pins Problem Phone Dials Incorrect number Possible Cause e Check number programmed into phone e Plug aphone in the jack and call the same number you are trying to program to see if you can call out e Check to see if the phone is on a ring down line e Check to see if another auto dialer is on the line and remove it e Reprogram unit Problem No sound thru speaker Possible Cause e Check speaker connection See P C
5. Board Diagram e Try calling into unit and speaking to person in the car e Make sure that the Volume and ALC pots are adjusted at center e Make sure a jumper short is placed on the bottom 2 pins of M4 HFP Rev 2 7 only Problem Noise on the line Possible Cause e Check if twisted shielded pair was used Check to see if shield was connected to ground at the controller end only Measure AC voltage on line should be zero Check button connection Try a Spare pair of wires thru traveling cable e Check if wire is running thru hoist way by itself Problem Phone dials out but has broken communication Possible Cause e Check if voice prompt message is being stopped Check if there is loud background noise in cab Check location of microphone Check mounting of unit Hold unit in hand and test Make sure that the Volume and ALC pots are adjusted at center Check to see if person answering call is using a handset Headsets could cause problems Problem Phone cannot be programmed Possible Cause Try holding down keys slowly and deliberately Try disconnecting the speaker See P C Board Diagram Make sure you are using a touchtone phone If you are using a cell phone do not stand in the car Check if phone is hearing tones see if Red LED flickers when a DTMF tone is received Check if twisted shielded pair was used Check to see if shield was connected to ground at the controller end only Measure AC voltage on line should be zero voltage
6. C 200mA on hook 0 ma off hook 20 to 30 ma on hook 24 to 56 5VDC nominally 48VDC off hook 8 to 20VDC nominally 14VDC min 8 to 14VDC 80 to 120VAC DTMF Dual Tone Multi Frequency 550Hz 3400Hz 3db 600 ohms 6HVUSA 25668 TE T 0 2B FCC Notice The EMS phone complies with Part 68 of the FCC Rules The label affixed to this equipment contains among other information the FCC Registration Number and Ringer Equivalence Number REN for this equipment You must upon request provide this information to your telephone company The REN is useful to determine the quantity of devices you may connect to your telephone line and still have all devices ring when your telephone number is called In most but not all areas the sum of the REN s of all devices connected to one line should not exceed five 5 0 To be certain of the number of devices you may connect to your line as determined by the REN you should contact your local telephone company to determine the maximum REN for your calling area The following jacks must be ordered from the telephone company in order to interconnect this Equipment with the public communication network RJ11 An FCC compliant telephone cord and modular plug is provided with this equipment This Equipment is designed to be connected to the telephone network or premises wiring using a Compatible modular jack that is Part 68 compliant See Installation Instructions for details If this device caus
7. J anus Elevator Products Inc Sound Innovation On Call LINE POWERED ADA TELEPHONE USER S MANUAL PSS PSL AVAILABLE IN THE U S THROUG A 125 Ricefield Lane Hauppauge New York 11788 Phone 631 864 3699 Toll Free 800 527 9156 HA ate A Fax 631 864 2631 Email sales januselevator com GR UP i i i COMPANY www electronicmicrosystems com www januselevator com TABLE OF CONTENTS SECTION INSTALLATION P C BOARD DIAGRAM PROGRAMMING SET UP METHODS PROGRAMMING INSTRUCTIONS OPTIONAL PROGRAMMING INSTRUCTIONS OPERATING INSTRUCTIONS BATTERY INFORMATION TROUBLESHOOTING GUIDE SPECIFICATIONS FCC NOTICE WARRANTY POLICY RETURN POLICY Installation Box Less Style 1 Mount phone on the car station 2 Attach red lens cap and bezel to 4 hole on car station 3 Insert LED into lens cap and plug wire into P6 4 2 LED versions Red LED goes to Call in Progress P6 Green LED goes to Alarm Received D29 5 Attach emergency button leads to terminal block at P2 EXT ON OFF 6 Attach phone line to terminal block at P1 TELCO Box Style 1 Mount back box into phone cabinet on car station 2 Allow enough room at bottom for opening and removing phone cover 3 Attach phone line to terminal block at P1 TELCO 4 Attach phone cover with screws provided Flush Mount Style 1 Cut 5 x 9 inch hole for the phone 2 Using the plate as a template mark amp drill holes for the mounting
8. O CASE SHALL SELLER BE LIABLE TO ANYONE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH OF THIS OR ANY OTHER WARRANTY EXPRESS OR IMPLIED OR UPON ANY OTHER BASIS OF LIABILITY WHATSOEVER EVEN IF THE LOSS IS CAUSED BY THE SELLER S OWN NEGLIGENCE OR FAULT 12 0 Return Policy During installation if a product does not appear to function properly the installer must call the Janus Elevator Products Technical Support Unit at 800 527 9156 Monday through Friday If the technician determines that the product is not functioning an RA Return Authorization number will be issued allowing the installer to return the product directly to Janus Elevator Products for repair replacement or credit Returns with no fault found will result in a bench charge plus shipping costs Returns without an RA number will result in a restocking charge of 25 or more plus shipping costs
9. art again Pick up the touch tone phone handset and listen for the elevator phone to dial Two seconds after the elevator phone dials you will normally hear a tone a two second pause and a pre recorded voice message will begin repeating with a touch tone at the end of the message IF YOU DO NOT HEAR A VOICE MESSAGE IT MAY MEAN THAT THE PHONE IS SET UP TO NOT PLAY THE VOICE MESSAGE On the touch tone phone enter 1 immediately after you hear the tone at the end of the message If there is no message do not enter 1 Listen to the handset and make sure the message is not repeating REFER TO THE PROGRAMMING INSTRUCTIONS after programming return to step 11 below Reconnect the elevator phone speaker to the phone circuit board Unplug 9 volt battery Unplug touch tone phone and test the phone completely when the ADA phone is hooked up to a phone line Programming Instructions 3 Choose programming setup method A or B Enter 94851 or 9000000 to get into programming mode Listen for three beeps NOTE ONE Enter touch tone digits slowly and deliberately NOTE TWO Once you are in programming mode you can perform any programming step in any sequence as long as you get three beeps after your programming entry Enter 0 enter the first phone number to be programmed Listen for three beeps 5 EXAMPLE 0 5551212 NOTE If you are on a phone line that requires a 9 or another digit to call
10. es harm to the telephone network the Telephone Company may discontinue your service temporarily If possible they will notify you in advance But if advance notice is not Practical you will be notified as soon as possible You will be informed of your right to file a complaint with the FCC Your telephone company may make changes in its facilities equipment operations or procedures that could affect the proper functioning of your equipment If they do you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service 11 0 Warranty Policy Janus Elevator Products Inc warrants its products to be free from defect in materials and workmanship under normal use and service for 24 months from date of purchase Seller s obligation shall be limited to repairing or replacing at its option free of charge for materials or labor any product which proves defective in materials or workmanship under normal use and service Janus shall not be responsible for any damage to the unit incurred during installation Seller shall have no obligation under this Limited Warranty or otherwise if the product is altered or improperly repaired or serviced by anyone other than Janus factory service For warranty service contact Janus at 631 864 3699 or 800 527 9156 THERE ARE NO WARRANTIES EXPRESS OR IMPLIED OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR OTHERWISE WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF IN N
11. ger knows that the call has been received because wording printed on the panel or the phone states ALARM RECEIVED or BLINKING INDICATES CALL IS ANSWERED The operator can request that the passenger press the CALL button again If the passenger presses the button the operator will hear a diddle diddle diddle sound For the operator this means that there is a passenger in the elevator Prior to the phone turning off normally 3 minutes the operator will hear this message twice TO AVOID DISCONNECT PRESS THREE NOW If the operator presses 3 on their touch tone phone within ten seconds after this message the elevator phone will stay on for another three minutes The message will be repeated every three minutes for the duration of the call so that the operator can keep the passenger on the line until help arrives or as long as needed 12 Operator presses 0 to hang up the elevator phone Alternate B with Delayed Location Message Voice Mode 5 ALL OPERATING STEPS ARE THE SAME EXCEPT 1 Operator answers incoming call and begins talking to passenger 2 Within 17 seconds after the call is dialed the operator will hear the location message followed by this message PRESS ZERO TO ALERT PASSENGER OF RESCUE Both messages will repeat every 20 seconds until the operator enters 0 7 Operator Calling Into Elevator Phone 1 Operator dials the phone number of the elevator phone and hears ringing 2 After five rings the
12. light turns ON the operator can request the passenger to press the CALL button again This action will send an audible signal to let operator know that someone is actually stuck in the elevator and not just a prank call This action is normally only important for someone who cannot speak B Responding Operator with Prompt Message Enabled 1 Operator hears ringing of incoming call from elevator and answers call 2 Operator hears a repeating message from the elevator phone stating ELEVATOR CALL AT THE TONE PRESS ONE TO TALK PRESS TWO FOR LOCATION The message will keep repeating until the operator presses a 1 or 2 after the tone on their touch tone phone The passenger does not hear any voice messages Normally the operator should press 1 after the touch tone at the end of the message to quickly establish two way voice communication with the trapped passenger At any time the operator can press 2 to hear the location of the elevator In elevators with a lot of background noise the operator can press to mute the microphone Entry of any other digit will re enable the microphone Atthe end of the location message another message will be heard by the operator that Says PRESS ZERO TO ALERT PASSENGER OF RESCUE When the operator presses 0 on their touch tone phone they will hear three beeps The Red light flashes or the Green light turns ON At this point the operator has acknowledged the call The passen
13. rogramming Select the one applicable to your situation as described below NOTE THE TELEPHONE LINE PROVIDED MUST BE A TOUCH TONE LINE The Hands Free telephone can be programmed at any location and then installed in the elevator cab The phone will retain its programming without the need for a battery Method A Calling Up the Installed Elevator Phone From any touch tone phone call the phone number to which the elevator phone is connected After five rings OR if the CALL button is pressed the elevator phone will turn on automatically and you will hear a diddle diddle diddle sound NOTE If there is more than one elevator phone on the same phone line you will need to have someone press the CALL button on each elevator phone or disconnect the others in order to program each ADA phone Go to the PROGRAMMING INSTRUCTIONS section After programming the ADA phone you should test it by pressing the CALL button The test will assure the phone is functioning correctly and as programmed Method B Set Up for Programming Without a Phone Line Connect the 9 volt battery to the battery connector on the board See diagram of phone board Plug a touch tone phone into the black modular jack See diagram of phone board Unplug the speaker See diagram of phone board Wait 60 seconds and then PRESS the CALL button on the elevator car panel Make sure that the red light of the phone turns on If it does not go back to step 4 and st
14. screws 3 Attach phone line to terminal block at P1 TELCO 4 Mount phone screws not provided Surface Mount Style 1 Use mounting plate as a template 2 Attach mounting plate to wall 3 Attach phone line to terminal block at P1 TELCO 4 Attach phone cover with screws provided CAUTION TO REDUCE OR ELIMINATE ANY POSSIBLE INTERFERENCE IT IS HIGHLY RECOMMENDED THAT THE WIRING USED INSIDE THE TRAVELING CABLE FOR THE INCOMING PHONE LINE BE A 20 22AWG TWISTED SHIELDED PAIR WITH THE SHIELD GROUNDED AT THE ELEVATOR CONTROLLER END ONLY ANY TERMINATIONS OR SPLICES BETWEEN THE ELEVATOR CONTROLLER AND THE ELEVATOR PHONE SHOULD HAVE THE SHIELD CARRIED THROUGH THE TERMINATION OF SPLICE AND NOT GROUNDED AT THAT POINT PC Board Diagram Volume Control ELECTRONIC MICRO SYSTEMS 1997 VOL VPN o Speakerphone o Chip LT NIY ddH MW To Speaker ALL Models To Phone Line Tip And Ring 3 MODULAR PLUG ALL Models For Eeogramming To Call Answered 9 Volt Wired Solid on Some Battery Ringer Battery For Programming To Push to Call Switch Wired Solid on Some Models Note On all HFP Rev 2 7 or above revision boards the jumper on P9 position should be installed whenever the phone is used with a cellular backup unit When used on a regular phone line the jumper should be removed Programming Set Up Methods There are two methods of SETTING UP the Hands Free elevator phone for p
15. th two or more number dialing PURPOSE To Disable Voice Prompt Message and Delay Voice Location Message To disable the voice prompt and have the location message play automatically after 9 seconds Enter 94851 or 9000000 and listen for three beeps Enter 1180185 and listen for three beeps Enter and hang up PURPOSE To Enable Voice Prompt Message DEFAULT To enable the voice prompt message to say Elevator call at the tone press one to talk press two for Location Enter 94851 or 9000000 and listen for three beeps Enter 1180183 and listen for three beeps PROGRAM LOCATION MESSAGE SEE STEP 7 IN PROGRAMMING INSTRUCTIONS Enter and hang up Operating Instructions A Trapped Passenger Calling Out Passenger presses CALL button Red LED turns ON Passenger hears dial tone and dialing of first phone number Passenger hears intermittent ringing Passenger hears a tone two seconds after elevator phone dials and every 7 seconds until the operator responds to the call If first phone number is not answered within approximately 50 seconds the elevator phone will hang up and dial the second phone number The same sequence of events will occur for any additional phone numbers the phone is programmed to call Once the receiving operator responds to the call with a touch tone digit the passenger and the operator will be able to communicate When the Red LED flashes or the Green
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