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User Manual OpenScape Desk Phone IP 55G HFA

1. essen 106 Mobility variants sem 106 Mode Keys eee 15 19 MULAP keys trunk keys eese 115 MultiLine phone sssssssssee 14 Index 165 N Navigation block se 20 Network activity sesiis ni liinaan nni anaia 147 No answer Forwarding calls pete 71 Non secure call seseeee 13 94 O Open listerilng ott ttr debet dettes 44 Operating instructions ssee 3 Overload indication sesseeeee 105 P Parking call meines 63 Personal identification number 100 Phone Locking ceiien nemen 99 Locking unlocking eee 99 Phone number lists sseeeee 83 Phone settings seeded eeaa 133 Picking up call escriit 50 125 dte 100 PIN saving ssssssssee 100 Primary liie 2 eedem det eL arenis 115 Privacy sssssssseeeeee enne ennemis 94 Private lING 12 2 Gi ere TET eae ease 115 Programmable keys sss 22 Programming free keys ssseeeseese 77 Programming sensor keys FUNGON P 77 Q Quick search LDAP a usd EI 89 R Recall eE N 67 Receiving volume eost 141 MIL E teaareats 113 Ring transfer In an executive secretary team 122 Ringer CUOI sassaresi iranin tice red
2. IE You can also press the repdial key during a call and automatically initiate a callback gt Page 47 Pay attention to the notes on voice encryption gt Page 94 Ending the call Replace the handset Press the Disconnect key if configured gt Page 77 Press the key shown Rejecting a call The phone rings The caller is displayed Press the softkey The connection is cleared down The caller receives the message Currently not possible Turning the microphone on and off To prevent the other party from listening in while you consult with someone in your office you can temporarily switch off the handset microphone or the handsfree microphone You can also switch on the handsfree microphone to answer an announcement via the telephone speaker gt Page 51 Prerequisite A connection is set up the microphone is activated Press the key shown The LED lights up Press the illuminated key The LED goes out Basic functions 47 Enquiry Return to held Quit and retur Toggle Connect Conference er or Calling a second party consultation You can call a second party while a call is in progress The first party is placed on hold Press the softkey Call the second party Pay attention to the notes on voice encryption gt Page 94 Return to the first party the second party does not answer Press the softkey End the consultation Press the softkey Switching to the he
3. The Do not disturb function is activated gt Page 97 The phone lock is activated gt Page 99 LER A mobility user is logged on to the phone gt Page 106 Save data of logged off user gt Page 109 amp D CA Ch GR CA GF Data will be fetched for new user gt Page 108 User changes will be saved gt Page 108 DLS server transmission error gt Page 108 Transmission of caller list interrupted gt Page 109 26 Getting to know the OpenScape Desk Phone Display editor up Enter text using the dialpad see Page 24 The softkeys in the display editor are assigned different options depending on the context For example if you opened the name field in the phonebook with Edit the softkeys will be assigned as follows Abc gt abc Cancel Press More to see additional options lt Cursor Cursor gt You operate the display editor using the softkeys gt Page 21 the keypad Page 24 and the navigation block gt Page 20 Meaning Upper lowercase notation for first letter of words is activated initial letter uppercase gt abc all subsequent letters lowercase cue Lowercase characters with numbers is activated oo Uppercase characters with numbers is activated Only numbers is activated Use this dialpad key to select special characters Use this navigation block key to delete characters from right to left
4. Display settings 2 Page 133 Option Save amp exit Display theme Crystal sea Crystal sea Warm grey Helligkeit C gt Page 136 Key mod contrast r mdmamm 2 Page 137 Key programming 2 Page 77 5210 gt Page 81 Assign telephony function gt Page 77 Cancel Change user password gt Page 95 Current password New user password Confirm password Network information 2 Page 147 Leave option Phone address Web address Pv4 address LAN RX LAN TX PC RX PC TX LAN autonegotiated Yes LAN information 100 Mbps full duplex PC autonegotiated Yes PC information Link down 162 Local user menu Reset Option Cancel Cancel Reset all user data Back 2 Page 148 Index 163 Call volume iren n nhe t esten aen enn 141 Index Call waiting ACCEDING citar ci rta tp dn D Ree Et 61 Preventing allowing eeeeeeeeeee 62 A Ines nuana a i AE 62 Call waiting tone on off 62 Activating call forwarding Callback BERNER 48 Call forwarding Key icit hnd 73 Calling a second party esiis 47 Program Service MENU ucc dues T9 QCalls in queue tritt ciae 105 126 AGENTS 2e cie te id vend oi id eaae va od ade kv ede 126 CE HANGING iasastesecesd idera asume tss 3 Answering machine sssse 109 Charges Application tab eterne nito einen hena 25 For another phone e
5. Backup Restore if nec P Data backup to USB Memory Stick You can save your OpenScape Desk Phone IP 55 G user settings and personal phonebook entries as files on a USB Memory Stick and download restore all or where applicable selected data to your or another OpenScape Desk Phone IP 55 G Every backup is given a separate name and is password protected Setting the password encrypts the content of the backup Data can only be restored after entering the set password Backup scope Entries and referenced data e g image from the personal phonebook gt Page 34 Call list entries gt Page 36 User menu settings gt Page 39 Screensavers Page 133 Photos Ring tones Call forwarding instructions with default destinations gt Page 70 IIE The settings must be enabled for your phone Connecting a USB Memory Stick Use a USB extension cable to connect the USB Memory Stick to the USB master port on the underside of the phone Page 16 The following message appears briefly v New USB detected The phone returns to idle mode after a few seconds and you can start to back up restore your data gt Page 150 gt Page 151 The following steps are only necessary if you respond to the pop up menu before the automatic timeout Confirm the option shown Enter and confirm the user password You can remove the USB Memory Stick by simply pulling it out 150 Data backup to USB Memory Stick User if nec P
6. Services User if nec P Resetting All data Phone test Resetting user data The following user specific settings which you changed via the phone menu or the web interface can be reset to factory settings Display settings Screensaver D Personal images for the screensaver are deleted and deleted default images are restored administration e g using OpenStage Manager Audio settings Volumes Settings D Personal ringer files are deleted or deleted default ringer files are restored can be managed for example via the OpenStage Manager Directory All entries are deleted Call lists All entries are deleted Press the key shown until the Settings tab is active Select and confirm the option shown Enter and confirm the user password Select and confirm the option shown D Important All listed data is reset without a warning tone If necessary back up your data on a USB Memory Stick gt Page 149 Select and confirm the option shown in the context menu The user data listed above is reset to factory settings Phone test To check the functionality of your phone you can perform a phone test The function key LEDs the display and the ring tone are tested in succession Prerequisite The phone is in idle mode Page 27 Open the Program Service menu gt Page 39 Select and confirm the option shown Data backup to USB Memory Stick 149
7. Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select the Display theme entry The phone displays the current setting Confirm the option shown Select and confirm the option shown in the context menu Press the softkey Press the softkey to cancel the action 136 Individual phone configuration User x L if nec Phone Display Helligkeit or 77 ave or Cancel Display brightness Adjust the brightness to suit your requirements You can also configure this setting via the web interface gt Page 155 Press the key shown until the Settings tab is active Select and confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select the option shown Adjust the brightness Press the softkey Press the softkey Press the softkey to conclude the setting Press the softkey Press the softkey to cancel the action Individual phone configuration 137 User if nec Phone Display al Decrease or Increase Done or O D i o D Contrast for the OpenScape Key Module If you have connected an OpenScape Key Module you can adjust the key label contrast to suit your ambient lighting You can also configure this setting via the web interface Page 155 Press the key shown until the
8. Phone Backup Restore Backup name P or 17 08 07 14 42 3770 gt Backup password Confirm password Saving user data Prerequisite The USB Memory Stick is correctly inserted gt Page 149 Press the key shown until the Settings tab is active Select and confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Creating a new backup Press the softkey Select and confirm the option shown Enter and confirm a name for the backup Replacing an existing backup Select the required backup Press the softkey Select and confirm the option shown Enter a password and confirm Select and confirm the option shown Re enter the password to confirm Press the softkey You can follow the transfer status on the display A confirmation message appears in a pop up window when the transfer operation is complete Data backup to USB Memory Stick 151 Restoring user data Selecting a backup Prerequisite The USB Memory Stick is correctly inserted gt Page 149 and you have created at least one data backup Page 150 Press the key shown until the Settings tab is active User Select and confirm the option shown if nec ri Enter and confirm the user password Phone Select and confirm the option shown Backup Restore Select and confirm the option shown 17 08 07 14 42 3770 gt Select and con
9. Pickup group Destinations gt Ringing group on Ringing group Picking up a call for another member of your team You can use your own telephone to pick up calls for other telephones in your team even while on a call call pickup groups consult your administrator Prerequisite Your telephone rings briefly Call for appears on the upper display line with the phone number name of the initiator and number name of the caller in the lower line Press the softkey Ringing group You can have calls for your telephone signaled audibly at up to five other internal phones The phone that answers the call first receives the call I gt Special features must be taken into consideration if your telephone operates with system networking via LAN gt Page 131 Saving displaying and deleting telephones for the ringing group Open the Service Menu gt Page 39 Confirm the option shown Select and confirm the option shown Follow the display prompts enter the internal station number Tl If your phone belongs to a ringing group your display will show the station number or the name of the initiator on the upper line and that of the caller on the lower line Removing all telephones in a call ringing group Open the idle menu gt Page 27 Press the softkey 1 Differing display views in a HiPath 4000 environment gt Page 153 126 Using team functions Destinations gt
10. Via the Functions ively Program Service menu With display gt Page 39 key Code Night answer on v v 44 X Night answer off v v 44 X Override v v 62 X Page Answer page not for U S v 59 Park call v 56 X Retrieve call v H56 Phone test v 940 Pickup directed v 59 X Pickup group v v 57 X Pick up call v Recording X Redial v Reject calls c Release X Reserve trunk v X Reset services v EO X Retrieve line v 63 X Ring Transfer On v 502 X Ring Transfer Off v 502 X Ringer cutoff on v v 98 X Ringer cutoff off v v 98 X Ringing group on v 81 X Ringing group off v 81 X Room monitor v 88 X Select language v 48 Send message v v 68 X View sent message v v 68 X View messages v v 68 X Mailbox X Shift X Show call charges own phone v 65 X Query call charges third party phone X Speaker call v 80 X Suppress caller ID v v 86 X Restore caller ID v v 86 X Telephone data service v 42 Temporary MSN not for U S v v 41 X 170 Overview of functions and codes alphabetical L Interact Via the Functions ively Program Service menu With display gt Page 39 key Code Temporary phone v 508 X Timed reminder on v 46 X Timed reminder off v 46 X Toggle connect v v 2 X Trace call v 84 X Transferring v Trunk flash v 51 X Uniform Call Distribution Log on v 401 X Log off v 401 X Available v 402 X Not available v 402 X Work on v 403 X Work off v 403 X UCD n
11. unire Harmonize ll l your enterprise CUL OpenScape Desk Phone IP 55G HFA OpenScape Key Module 55 OpenScape Business User Guide A31003 D5530 U100 1 7619 u n F 4 your enterprise Our Quality and Environmental Management Systems are implemented according to the requirements of the ISO9001 and 18014001 standards and are certified by an external certification company Copyright Unify GmbH amp Co KG lt 03 2014 gt Hofmannstr 51 81379 Munich Germany All rights reserved Reference No A31003 D5530 U100 1 7619 The information provided in this document contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract Availability and technical specifications are subject to change without notice Unify OpenScape OpenStage and HiPath are registered trademarks of Unify GmbH amp Co KG All other company brand product and service names are trademarks or registered trademarks of their respective holders unify com Important information Important information AN For safety reasons the telephone should only be supplied with power using the original power supply unit Part number L30250 F600 C 14x x 1 EU 2 UK 3 US or ina LAN w
12. Procedure keys Page 80 D s You can program internal and external station numbers on the second level for all programmable keys except the Shift key The LED function is not available for internal station numbers at the second level The programmable keys on multi line phones function as trunk keys Page 116 Touch the key briefly to activate the programmed function or dial the stored number Press and hold a function key or repdial key to open a menu for programming it Direct station selection DSS keys can only be programmed via the Program Service menu A label indicating the key s function is displayed to the left of the key it cannot be changed You can change the labels for repdial keys according to your requirements gt Page 82 The status of a function is shown by the LED on the corresponding sensor key Meaning of LED displays on function keys Meaning of function key Off The function is deactivated Flashing Indicates the function status On The function is activated 1 Inthis manual flashing keys are identified by this icon regardless of the flashing interval The flashing interval represents different statuses which are described in detail in the corresponding sections of the manual Getting to know the OpenScape Desk Phone 23 Text input Example Changing the key label gt Page 82 Enter the required characters using the dialpad Choose the functions using the and keys Confirm with
13. UCD gt Log on or Log off Destinations gt UCD gt Not available or Available Uniform Call Distribution UCD If configured consult your administrator you may belong to a group of stations agents to which calls are distributed An incoming call is always assigned to the agent idle the longest Logging on and off at the beginning and end of your shift Open the Service Menu gt Page 39 Confirm the option shown Select and confirm the option shown Confirm the option shown Select and confirm the option shown To log on enter your identification number Agent Consult your administrator to find out what it is Logging on and off during your shift Open the Service Menu gt Page 39 Confirm the option shown Select and confirm the option shownll Confirm the option shown Select and confirm the option shown 1 Differing display views in a HiPath 4000 environment gt Page 153 Using team functions 127 Destinations gt UCD gt Work on or Work off Destinations gt UCD gt UCD night on or UCD night off Destinations gt UCD gt Calls in queue Requesting and activating work time You can request activate work time to ensure you have enough time to wrap up the last call Your phone is excluded from call distribution for a set period or until you log back on Open the Service Menu
14. nK 2l uen re Pg ede eda bed pede baa hae 59 Assigning a station number not for U S issslesseeeeee eae 60 Associated dialing dialing aid l lille 60 BIS gere AM Mek soccer ee ana RE 61 Using call waiting second call 2 0 II 61 Preventing and allowing a second call call waiting llle 62 Activating deactivating the camp on tone 0 0 00 cee ere 62 Parking a call io dee xr pee etur Rt obe ule eR RUE S Re babet RN des ao dade ea So 63 Placing an external call on hold 0 0 00 cc eh 64 Conference 1 0 en nnn he 65 Activating tone dialing DTMF suffix dialing sse 66 Recording a call 1 ces ae See ees ace Rae d mace Ram a Ga a RR RR p 67 Transferring a call after a speaker call announcement in a group 67 Sending a trunk flash 2 0 rn 68 If you cannot reach a destination lilii nh 68 Call waiting camp 0n isses RR uh 68 Busy override joining a call in progress lille 68 Using night answer lisse mr 69 Call Or AI ow pe oy PEG ore ooh eee EIL 157 eS 70 Active call forwarding indication 0 0 eae 70 Overview of call forwarding types 6 20 eee 71 Call forwarding key 2 0 2 0 ce eee eee 71 Editing call forwarding instructions llle II 71 Saving a phone number as a favorite for call forwarding llle 72 Forwarding express activation for all calls llli 73 Activating call
15. or Settings for the ring tone pattern If you selected Pattern as the ring tone you can still make settings for the pattern melody and the pattern sequence Select the option shown Press the softkey Select the required pattern melody between 1 and 8 e g 4 You will hear the associated Ringer melody Confirm the selected Ringer melody Select the option shown Press the softkey Select the required Ringer sequence between 1 and 6 e g 2 You will hear the set Ringer melody with the selected Ringer sequence Confirm the selected setting Press the softkey Press the softkey to cancel the action 144 Individual phone configuration User if nec F Audio Settings Headset socket Edit Wired headset or Cancel Setting headset port use Here you set whether you are using a wired or cordless DECT headset You can also configure this setting via the web interface Page 155 Press the key shown until the Settings tab is active Select and confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select the option shown Press the softkey Select and confirm the relevant option shown in the context menu Wired headset Cordless headset Conference unit Press the softkey Press the softkey to cancel the action 1 The phone displays the current setting Individual phone configurati
16. the connection to a call partner is unencrypted Notification of an encrypted connection A closed padlock icon appears next to the subscriber ID Notification of an unencrypted connection A struck through padlock symbol appears next to the caller ID Privacy security 95 User password You can protect access to the user menu with the user password Page 39 You can also configure this setting via the web interface gt Page 154 Press the key shown until the Settings tab is active User Select and confirm the option shown if nec P Enter and confirm the user password Change user password Select and confirm the option shown Current Password Select and confirm the option shown Ei Enter the current password at least six characters and confirm your entry New user password Select and confirm the option shown Enter the new password at least six characters and confirm your entry Confirm new user password Select and confirm the option shown ri Enter the password again and confirm SEMIS Press the softkey The entry is saved or Cancel Press the softkey to cancel the action 96 Privacy security Silent ringing Silent ring o Turning ringer cutoff on and off If you do not wish to take calls you can activate the ringer cutoff function Calls are only identified by one ring signal an indication on the display and a key that has been programmed to flash such as a trunk
17. Appointments function You can program your telephone to send you a timed reminder call For this to happen you need to save the time at which you wish to be reminded You can enter a single appointment that will take place in the next twenty four hours or you can enter a daily recurring appointment Saving appointments Open the Service Menu gt Page 39 Select and confirm the option shown Enter a 4 digit time such as 0905 for 9 05 9 05 a m or 1430 for 14 30 2 30 p m If the selected language is US English gt Page 145 you can enter the code 2 for am or 7 for pm default am Confirm the option shown Select and confirm the option shown Confirm the option shown Deleting and checking a saved appointment Open the Service Menu Page 39 Select and confirm the option shown Confirm the option shown The reminder is deleted Select and confirm the option shown The reminder is not deleted 102 More functions services Reminder at 1200 or 47 77 Send Message 0 Please call back or or Enter message text Send Using timed reminders Prerequisite You have saved a reminder gt Page 101 The saved time arrives The phone rings The appointment time is displayed Press the key twice Lift the handset and replace it again If you do not answer the timed reminder it is repeated five times and then Ld deleted Sending a message You can send
18. CFW MULAP key is off call forwarding is not active for this trunk The LED on the CFW MULAP key lights up call forwarding is active for this trunk The LED on the CFW MULAP key flashes slowly the trunk is the destination of call forwarding 122 Making calls in the team executive secretary configuration Hssul or Ring Transfer On or e L Ring Transfer Off or Transferring calls directly to the executive phone Normally all calls for the executive are audibly signaled only by the secretary phone You can set audible signaling so calls are only signaled acoustically by the executive phone or by a second phone assigned to it Prerequisite There is a sensor key programmed with the function Ring Transfer on your phone The default label is Ring xfer gt This function is only available for the executive secretary configuration Activating Press the Ring xfer key The LED lights up Open the Service Menu gt Page 39 Select and confirm the option shown Press the required line key Enter the required trunk number Deactivating Press the Ring xfer key The LED goes out Open the Service Menu gt Page 39 Select and confirm the option shown Press the required line key Enter the required trunk number Using team functions 123 Using team functions If configured consult your administrator your telephone is part of a team The team consists of interna
19. Dialing aid on the S bus On the PC select a destination and start dialing The speaker on your telephone is switched on Lift the handset when the other party answers Dialing aid at the a b T R port On the PC select a destination and start dialing Lift the handset appears on the PC screen Lift the handset Dialing aid from your telephone for another telephone Open the Service Menu Page 39 Select and confirm the option shown Enter the internal station number Call for Enter the number you wish to dial Enhanced phone functions 61 ya Pad Call waiting Quit and retur or ya De 23189 Coco Pas During a call Using call waiting second call You can still be reached by a caller even if you are already conducting a call The call waiting tone signals a second call You can ignore or accept the second call When you accept the waiting call you can either end the first call or place it on hold and resume the call later on You can also block the second call or the signal tone Page 62 Prerequisite You are conducting a call and hear the camp on tone approx every six seconds Ending the first call and answering the second call Replace the handset Your phone rings Pay attention to the notes on voice encryption Page 94 Answer the second call Lift the handset Placing the first call on hold and accepting the second call Press the softkey Pay attention to the notes on voi
20. Move cursor one character to the left A p Ons a R B z b D v QO e gt v Ed Ds Move cursor one character to the right Copy entire content of the active field to the clipboard Insert clipboard content at cursor position Existing content is not overwritten Cancel an action without saving O D E O D Confirm changes Getting to know the OpenScape Desk Phone 27 Context dependent functions Depending on the situation at hand the softkeys on your OpenScape Desk Phone display different contents to which you can respond intuitively Idle mode If there are no calls taking place or settings being made your OpenScape Desk Phone is in idle mode In addition to the status bar and the programmable key list in the graphic display a wide range of context dependent functions are offered when you select the relevant softkeys 11 53 Fr 12 04 13 3339 Status bar gt Page 25 Stephen Haw NS Label for the programmable keys list gt Page 22 James Chadwick Marie Curie Albert Einstein Michael Faraday Joseph von Fr Shift SNE ient Page 27 Idle menu The softkey functions are displayed when you press the or key in idle mode gt Page 20 The softkeys can be assigned as follows Caller list Forwarding on Lock telephone DND on Absence text o Silent ringing ISend Message View callbacks Phonebook HF answerback Join hunt grou Suppress call Waiting
21. Number of call attempts Line 3007 Broup pickup L 3007 Recording Call waiting Dial Details Delete More The following functions are available via the softkeys of a marked entry Dial gt Page 54 Details gt Page 90 Delete Page 90 Copy Delete all gt Page 90 Transferring the entry to the personal phonebook Page 91 Entry details Up to ten call attempts calls can be stored under Details for each entry Example Entry on Missed 1 tab 02 41pm Di 04 18 13 3043 128 Additional tabs Caller number Time Date Example Entry on Dialled 1 tab 02 39pm Di 04 16 13 3043_129 Received 1 Additional tabs Caller number 02 26pm 10 26 305 Time 305 Date 3052 3052 You can dial the number directly using the first softkey If a caller is already entered as a contact in the local phonebook the data stored there is d displayed 38 Applications available on your OpenScape Desk Phone Mailbox Depending on the type and configuration of your communication platform consult the relevant administrator messages from services such as HiPath Xpressions are displayed in this application in addition to messages received Messages and or Voicemail are displayed on the Messages tab Messages You can send short text messages to individual internal stations or groups In idle mode gt Page 27 the following signals alert
22. Page 22 and gt Page 78 78 Programming keys Ui Uf Ud PA M EDI UM vd PA i M Pour Overview of functions The functions are split into the following menus Destinations Control Relay PIN and Authorization Calls More Features Impe The available functions depend on your configuration If a function is missing consult your administrator Saved function LED displays Call forwarding Forwarding trunk Forward line Night answer Do not disturb Telephone lock Advisory message Ringer cutoff HF answerback on off Join leave group Caller ID suppression Call wait trm Waiting tone off Ring transfer Recording Door opener on off Control relay only for OpenScape Business Ringing group on Shift key UCD Available on off Work on off Night answer on off MULAP Privacy Release Saved function is not activated Saved function is activated Callback You have no entry for callback You have an entry for callback Repdial key internal direct station select Party not on a call Party is on a call or has activated DND Flashing quickly I m being called please accept Flashing slowly another party is being called and has not yet accepted the call Call key General call key Trunk key MULAP key Temporary MSN No call via the corresponding trunk Active call via the corresponding trunk Flashing quickly call on the corresponding trunk call pickup is
23. Press the softkey to start the data transfer You can follow the transfer status on the display You will receive confirmation if the transfer is successful 1 No midlets available yet Differing display views in a HiPath 4000 environment 153 Full ID Checking backups Check which backups are stored on the USB Memory Stick Prerequisite You selected a backup Page 151 Press the softkey The available information is indicated in a pop up message Deleting backups You can delete invalid or old backups on your USB Memory Stick Prerequisite You selected a backup Page 151 Press the softkey A security prompt is displayed Press the softkey Deletion of backups is the responsibility of the user and is therefore not password protected Differing display views in a HiPath 4000 environment Depending on the system configuration some functions may not always be offered in the display as described in this document In addition display texts may differ from those described in this document depending on the system configuration The following table provides an overview HiPath 3000 uda A HiPath 4000 display Description display In Out of hunt group All hunt groups on off gt Page 123 Call waiting trm Second call release gt Page 62 Call wait trm on off Second call on off gt Page 62 Join leave group Hunt group on off gt Page 123 Use speed dialing Use speed dialing gt Page 57 Chan
24. Select a contact Press the softkey Select the Picture entry The phone displays the current setting Confirm the option shown Select the required picture Press the softkey Press the softkey to save the changed contact Press the softkey to cancel the action Changing contact data Press the key shown until the Personal tab is active Select a contact Open the context menu Press the softkey Select the required field Delete existing text Enter the new text gt Page 26 and confirm Select and edit additional fields Press the softkey to save the changed contact Press the softkey to cancel the action Phonebooks and call lists 85 Directory DJEN Directory i Niels Bohr gt Directory Delete all Delete all Managing the phonebook Defining the contact display format Press the key shown until the Personal tab is active Press the softkey Select a display format Example Option Miller Peter Lastname Firstname Peter Miller firstname lastname Miller P lastname f P Miller f lastname Press the softkey Exit the selection The display format is changed immediately Deleting contacts from the phonebook Press the key shown until the Personal tab is active Select a contact Press the softkey Press the softkey again The selected entry is deleted Deleting all phonebook entries Press the key shown until the Personal tab is a
25. access Press the key until the Settings tab is active Confirm the Service Menu entry by pressing ok Ip An overview of the maximum functions available can be found on Page 167 Settings Telephone user menu You can configure settings for your OpenScape Desk Phone here To access Press the key until the Settings tab is active Select and confirm the User entry using the TouchGuide gt Page 20 You may have to enter the user password Page 95 The menu structure consists of several levels Ds You can also configure some of the settings using the web interface Page 155 of your OpenScape Desk Phone Go to the page references next to the menu entries below to view descriptions of the corresponding parameters 40 Applications available on your OpenScape Desk Phone E i 9 Ej B E Hg i 9 E Audio Optimize the volumes audio settings and ring tones of your OpenScape Desk Phone for your environment and according to your personal requirements Volumes Adjust the settings on your telephone Page 139 Settings Adjust the settings on your telephone Page 140 Make settings via the web interface Page 155 Configuration Call forwarding Set up call forwarding for your telephone Adjust the settings on your telephone Page 70 Adjust the settings on your telephone gt Page 139 Phone Adjust the display design settings and program the keys on your OpenScape Desk Phone Backup
26. display ssee 134 Connection status ssssssssssse 32 Display views for Message ICONS cette xe t e e He RARE Rd 28 HiPath 4000 environment sess 153 Phonebook entries sssssssssess 33 Distributing calls v2 2 mter qul deca guns 126 Status bar iiie oiidsst Rl idud ek eddie 25 Do not disturb ccccccseccecesescesesessesessetstensetitentetenenss 97 Important information 2s aide iusti iue ad tihi ed dina 4 Indication Active call forwarding sseeeeese 70 F IP address WBM URL eeeeennn 147 IP telephony 3 ie oes iege rotes 128 Fax detalls 2 idet iic dad E n dtd 109 Fixed call forwarding sse 71 Forwarding Multiple subscriber number MSN 76 Forwarding all calls sseeeeesess 71 Forwarding external calls ssssssss 71 Forwarding internal calls sees 71 Forwarding MSN in CO sss 76 Forwarding multiple subscriber number MSN 76 Forwarding type esee 71 Function Keys ii dete tete the d dete heh 15 19 Functions Using from externally a an 111 G General information ssssssssssssss 12 Graphic display sssseseeeeees 25 Gall lists 5 iet etes 36 37 Icons for phonebook entries sssse 33 Icons indicat
27. environment gt Page 153 68 Enhanced phone functions Services Calls gt Trunk flash Camp on Override Sending a trunk flash To activate ISDN type services and features through the network carrier s analog trunks or those of other communication platforms such as consultation hold you must send a signal to the trunks before dialing the service code or telephone number Prerequisite You have set up an external connection Open the Service Menu Page 39 Select and confirm the option shown Select and confirm the option shown Enter the service code and or telephone number If you cannot reach a destination Call waiting camp on Prerequisite You have dialed an internal number and hear a busy signal It is important that you reach the called party Wait approx 5 seconds until Camp on appears on the display and the busy tone is followed by the ring tone The called party can then respond Page 61 D The called party can prevent this automatic call waiting gt Page 62 If this feature is configured consult your administrator you will hear the ring tone and the message Camp on is immediately displayed Busy override joining a call in progress This function is only possible if it has been configured by your administrator Prerequisite You have dialed an internal number and hear a busy signal It is important that you reach the called party Select and confirm
28. group s trunks Another trunk key is flashing Press the flashing line key The first call party is on hold on the other trunk Press the trunk key that is flashing slowly The second call party is on hold You can switch between lines as often as you wish Press the trunk key flashing slowly each time 118 Making calls in the team executive secretary configuration or MULAP privacy release If configured consult your administrator you can program a sensor key on your phone with the function MULAP Privacy Release gt Page 77 The default label is Priv Release If you program this key you do not have to use the menu to set up a conference Your team partner only has to press the flashing trunk key associated with your trunk on his or her phone to immediately join the conference You are conducting a call Press the Priv Release key The LED lights up Up to three team members can now join the conference Prerequisite The trunk on which you are speaking is configured on the other phone as a trunk key Press the flashing line key DSS keys Your phone features a programmable sensor key configured for direct station selection for every team member Meaning of LED displays on DSS keys Meaning of function key EN Off Team party not on a call Quickly am being called please accept PL Flashing Slowly Another party is being called and has not yet answered 1 On Team party is on a call or h
29. gt Page 39 Confirm the option shown Select and confirm the option shown Confirm the option shown Select and confirm the option shown Turning the night service on and off for UCD Open the Service Menu gt Page 39 Confirm the option shown Select and confirm the option shownll Confirm the option shown Select and confirm the option shown Displaying the number of waiting calls Open the Service Menu Page 39 Confirm the option shown Select and confirm the option shownll Confirm the option shown 1 Differing display views in a HiPath 4000 environment gt Page 153 128 Special functions in the LAN DISA internal or or Leave group or Join group i Special functions in the LAN If your telephone is operating in an environment in which multiple OpenScape Office MX LX are interconnected via a LAN Local Area Network such as a proprietary PC network you are conducting a call via the LAN PC network In this instance you must note certain particularities for some functions These are described in this section Leaving hunt group group call Prerequisite You are part of a hunt group group call gt Page 123 in another OpenScape Business OpenScape Business or OpenScape Office MX LX Open the idle menu gt Page 27 Press the softkey Enter the DISA call number of the other OpenScape Business OpenScape Business or OpenScape Office MX LX Confirm your entry Enter the DIS
30. how the door opener has been programmed a doorbell call signal may or may not be forwarded Activating the door release Open the Service Menu gt Page 39 Select and confirm the option shown Select and confirm the option shown Dial the entrance telephone number Confirm the five digit code to change the code Select the displayed function and press OK to change the code Enhanced phone functions 53 1 enable with ring 2 enable without ring Services More features gt Door opener off Select and confirm the option shown Select and confirm the option shown You can also open the door without a doorbell ring Deactivating the door opener Open the Service Menu gt Page 39 Select and confirm the option shown Select and confirm the option shown Accepting a call from an answering machine Prerequisite An answering machine is configured consult your administrator The LED lights up Press the key shown For a more detailed description of how this function works refer to gt Page 38 54 Enhanced phone functions Making calls Redialing from a call list For information about the call lists as well as sample entries refer to gt Page 36 Call Log Press the key until the call list you want is active Niels Bohr gt 18 10 Select and confirm the entry you want The phone number is dialed immediately or Diall Press the softkey The phone number is dialed or Details Pre
31. in a list Press the key until the call list you want is active Press the softkey All entries are deleted Warning no security check question appears Phonebooks and call lists 91 Call Log 4 Niels Bohr Copy Cancel 18 10 07 06am Copying entries from the call lists into the personal phonebook Press the key until the call list you want is active Select the entry you want Press the softkey You are offered the following softkeys for Create contact TEXTE MlSaving Cancel Save and change Press the softkey The screen to edit a contact opens Fill in the relevant fields accordingly Press the softkey The Contact created message appears Save without changing Press the softkey An entry is created and the message Contact created is displayed If you open the phonebook you will be prompted to update the directory A Copied contacts group is created for such entries so that you can find them more easily 92 Displaying and assigning call charges Services More features gt Show call charges Displaying and assigning call charges Displaying call charges not for U S For the current call Call charges are shown by default on the display when a call ends If you want to display call charges as they occur during a chargeable call your administrator must request this option from the network operator Call charge display must be requested from th
32. o ear o ie ter erie etl ica ena ener E a eee 145 Language for system functionS llle en 145 Tone and indication with an unsecured voice connection l l lesen 146 Viewing network information lise eee 147 Resetting user data 0 0 0 0 cc ee hh 148 PHONG teSt an eae cea dade Rad dw ae PR ae a Wa eee Pee ea 148 Data backup to USB Memory Stick 149 Saving user data eese Aaa ete eee ope e Ce Titae T a PR Aa ee ie ae eee 150 Restoring user data etery ra ree ereo O E E OE hh hen 151 Restoring all user data 0 wae dani ree ke dae sed Y Y WADE RA eed 151 Restoring selected user data llillellee es 152 Checking backups scil mem Reg e ca Rede EX ec pe YER EUR ee 153 Deleting backups 000 cece lr hr 153 Differing display views in a HiPath 4000 environment 153 Wep TOI qu edo cag eo dei Edi EOD OE 88 908 Eee i etd 154 Ganera eiat ETERNA bu RA pet ee ed edes gius Rendre eda 154 Launching the web interface lille n 154 Administrator Pages seee eraran aeaaaee TP Oe Ep ere db rede 154 User Pages aout a yaaa tae e RC e a Pea Lt a Od tera RC RD ME ead 155 ser menu sain euni dei oe EE Gem NAR IR RE I LI AQ ied du dts 155 Contents 11 PING DIODIBINS 1223 dus EIPILS PERERRY4RAEAXd DEA REA 157 Responding to error messages on the display 0 cece eee eee 157 Contact partner in case of problems 00 0 0c cece elles 158 Troubleshooting m
33. possible by pressing the key Flashing slowly a call is placed on hold on the relevant trunk Trunk group key At least one trunk is free All lines in this trunk group are occupied View call charges No chargeable calls have been set up since the last check Chargeable calls have been set up since the last check Call forwarding Forward line Flashing slowly your line is a call forwarding destination Fax answering machine details No fax received or no message on the answering machine Fax received or message on the answering machine View the number of calls No waiting callers Programming keys 79 Flashing quickly callers waiting certain number is exceeded Flashing slowly callers waiting certain number is reached Data I O service No connection to an application Active connection to an application Flashing slowly connection to an application is temporarily interrupted The following functions programmed on keys do not have a LED function Repdial key external Procedure key Trace call Speed dial Disconnect Clear Lock all phones Send message Phonebook 1 internal 2 LDAP Call waiting Toggle Connect Conference Speaker call Retrieve line Reserve trunk Release trunk Temporary phone Override Park a call Pickup directed Pickup group Account code Show call charges Page Answer page Timed reminder Open door DTMF dialing Recall key Room monitor Hold key Consult inter
34. short text messages to individual stations or groups of stations with system telephones Creating and sending a message Open the idle menu Page 27 During a call Press the softkey Enter the internal station number of the recipient or group Select predefined text can be changed by the administrator and confirm Enter the code The code is shown on your display with the corresponding message Select and confirm for information on how to enter text Page 24 Confirm the option shown D Transmitted text messages are saved as callback requests on system telephones with no display and on ISDN pulse or tone dialing telephones More functions services 103 Message sent Delete Message sent Time date sent Call sender Delete Displaying and deleting messages you have sent Prerequisite The recipient has not yet accepted a sent message Open the idle menu Page 27 Press the softkey Confirm the option shown The text message is displayed Select and confirm the option shown The message is deleted Viewing and editing incoming messages Pay attention to the notes on Page 38 The LED is flashing Press the key shown The sender s caller ID appears on the display Confirm the option shown The text message appears on the display Viewing the transmission time Confirm the option shown Calling the sender Select and confirm the option shown Deleting messages Sel
35. shown Select and confirm the option shown Removing all telephones in a call ringing group Open the idle menu gt Page 27 Press the softkey 132 Special functions in the LAN DISA internal or or Control Relay On or Control Relay Off DISA internal n or or or or t Open door 85 Jd Controlling relays If this feature is configured consult your administrator you can also control relays gt Page 113 in other OpenScape Business communication platforms Open the idle menu Page 27 Press the softkey Enter the DISA station number of the OpenScape Business where you wish to control the relay Confirm your entry Enter the DISA station number of the phone you wish to use to control the relay Confirm your entry Confirm the option shown Select and confirm the option shown Enter the relay Opening a door If this feature is configured consult your administrator you can also activate the door opener gt Page 52 in other OpenScape Business OpenScape Business or OpenScape Office MX LX communication platforms Open the idle menu Page 27 Press the softkey Enter the DISA station number of the OpenScape Business where you wish to control the relay Confirm your entry Enter the DISA station number of the phone you wish to use to control the relay Confirm your entry Select and confirm the option shown Dial the entrance telephone
36. the base unit Specific details concerning your communication platform can be obtained from your administrator Please always have this information to hand when you contact our service department regarding faults or problems with the product Voice encryption On OpenScape Business from R 4 your OpenScape Desk Phone supports voice encryption from software release 2 V1 R2 xxxx This allows you to use your OpenScape Desk Phone to conduct calls without the risk of eavesdropping Voice transmission is encrypted and then decrypted again on the call partner s phone and vice versa If Secure Mode is enabled on your phone consult your administrator and a connection is established to a phone that does not support voice encryption the call is not encrypted and is thus not secure Your administrator can define in your communication system whether you are notified of unencrypted calls and how Page 94 Speakerphone quality and display legibility To ensure good speakerphone quality the area in front of the telephone front right should be kept clear The optimum distance is approx 50 cm Proceed as follows to optimize display legibility Turn the phone and tilt the display This ensures you have a frontal view of the display while eliminating light reflexes 14 General information Multi line telephone executive secretary functions Your OpenScape Desk Phone IP 55 G is a multi line telephone This means that multiple l
37. the headset Prerequisite A headset is connected Ur Make sure your headset port is set up properly gt Page 144 The phone rings The key flashes Press the key shown Adjust the call volume 44 Basic functions ET if nec or TR p if nec or TR Y Switching to speakerphone mode People present in the room can participate in your call Prerequisite You are conducting a call via the handset Hold down the key and replace the handset Then release the key and proceed with your call Adjust the call volume U S mode If your communication system is set to U S mode consult your administrator you do not have to hold down the speaker key when replacing the handset when switching to speakerphone mode Press the key shown Replace the handset Proceed with your call Adjust the call volume Switching to the handset Prerequisite You are conducting a call in speakerphone mode Lift the handset The key LED goes out Open listening People present in the room can silently monitor your call Prerequisite You are conducting a call via the handset Activating Press the key shown The LED lights up Deactivating Press the illuminated key The LED goes out Basic functions 45 zi or 25 Making calls Off hook dialing Lift the handset Internal calls Enter the phone number External calls Enter the external code and the phone number Pay attention to the no
38. time or after pressing the key all available names with the corresponding initial letter are displayed You can restrict the output by entering the second and other letters The key is used to switch between letters and numbers The key is used to delete individual characters You can control the search individually by entering extended characters To select extended characters first press the key Rule list Extended character Description Searches for the exact string before the extended character You can enter first and last name separately using a comma A search is carried out for the last name possibly using a wildcard and the first name with the first character after the comma Wildcard This searches for the character entered and all possible subsequent characters 90 Phonebooks and call lists Call Log Niels Bohr 18 10 Call Log 4 Niels Bohr Delete all Call Log Call lists For a detailed description of this function refer to gt Page 36 Viewing details Press the key until the call list you want is active Select the entry you want Press the softkey For illustrated examples and descriptions of the displayed information refer to gt Page 37 Deleting entries Deleting an individual entry Press the key until the call list you want is active Select the entry you want Press the softkey The entry is deleted Deleting all entries
39. tone o DISA internal You can access functions that are not currently visible by selecting the More softkey 1 Only appears if callback requests are saved 28 Getting to know the OpenScape Desk Phone Telephony dialogs The dialogs in the lower area of the display prompt you to input data or provide you with information about the call states Example In idle mode enter a phone number using the dialpad uj 08912345 Once you have entered the first digit options corresponding to the situation are offered in the Softkeys each of which you can confirm gt Page 29 Messages The messages displayed in the upper left area of the display advise you of current settings or events Example Call forwarding is activated for all calls All calls are forwarded to the party named Coco Chanel You received a message while you were absent A call list contains a new entry i Coco Chanel Activated call forwarding M1 1 Call list entry L Messages received Explanation of all message icons Icon Meaning You have received one or more new messages One or more new entries have been added to the call lists Call forwarding is active 1 The display depends on whether you defined a party from the personal phonebook or the system phonebook as the forwarding destina tion Getting to know the OpenScape Desk Phone 29 Softkey Liste The des
40. v v Ko Transfer Pick up call A Control Relay on only for HiPath 3000 v 90 X Control Relay off only for HiPath 3000 v 90 X Data I O service 494 X Directory 12 internal v 54 X 2 LDAP v 54 X DISA DISA internal v v 47 X Discreet calling 945 168 Overview of functions and codes alphabetical L Interact Via the Functions ively Program Service menu With display gt Page 39 key Code DND on v v 97 X DND off v v 97 X Door opener v 61 X Door opener on v 89 X Door opener off v 89 X DTMF dialing v 53 X Forwarding on v v 1 X 1 all calls v v 11 X 2 external calls only v v 12 X 3 internal calls only v v 13 X Forwarding off v v 1 X CFNR on v 495 X CFNR off v 495 X Trunk FWD on v v 64 X Trunk FWD off v v 64 X Forward Line MULAP on v 501 X Forward Line MULAP off v 501 X Headset X Answer call v HF answerback on v 96 X HF answerback off v 96 X Hot line Join group v v 85 X Leave group v v 85 X Rejoin all groups v v 85 X Leave all groups v v H3 5 X Key assignments v 91 X Keypad dialing v 503 Lock all phones v 943 X Lock phone v v 66 X Unlock phone v v 66 X Change PIN v 93 Mobile Login log off 9419 Mobile Login log on 9419 v Mute on 52 X Mute off 52 X Overview of functions and codes alphabetical 169 Interact
41. via the web interface gt Page 156 Press the key shown until the Settings tab is active Select and confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select the option shown Confirm the option shown Select and confirm the value you want in the context menu Press the softkey Press the softkey to cancel the action Screensaver fade in time Set the intervals at which the screensaver images change here 5 60 seconds Press the key shown until the Settings tab is active Select and confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select the Picture time secs entry The phone displays the current setting Confirm the option shown Select and confirm the value you want in the context menu Press the softkey Press the softkey to cancel the action 1 The phone displays the current setting Individual phone configuration 135 User if nec p Phone Display Crystal sea gt Warm grey or Cancel Color scheme Select your preferred appearance for the menu display here IIE For sample display themes refer to gt Page 25 You can also configure this setting via the web interface gt Page 156 Press the key shown until the Settings tab is active Select and confirm the option shown
42. 0 20 Getting to know the OpenScape Desk Phone Navigation block This control allows you to move between input fields and navigate in lists and menus You use the central button to confirm options and launch functions Operation Functions when key is pressed Press the key In idle mode Open the idle menu gt Page 27 In lists and menus Go to next level Entry selected Perform action You can now access a context menu Open the context menu On the tab row Move to the right E di Press the key In lists and menus One level back Entry selected Cancel action In input fields Delete character to the left of the cursor 5 wie 1 Press the key In lists and menus Scroll down Hold down Jump to the end of the list menu PA t 1 Press the key v In lists and menus Scroll up Hold down Jump to the start of the list menu Pa fe gt Press the key v Entry selected Perform action Initiate call In idle mode Open the idle menu gt Page 27 Getting to know the OpenScape Desk Phone 21 Browsing in the call list and phonebook tabs If you are in the phonebook you normally navigate between the Personal and Corporate phonebook tabs using the key or if you are in the call lists you navigate between the Missed 1 Received 1 Dialled 1 and Forwarded 1 tabs using the ME Rr key Alternatively you can
43. 7 MEI qe MIR 38 MGSSAGCS C 38 Moenum 38 MOMI 24 iioswreaead weeded bated eon esa eae ede EEO E Gans baa oe eda 39 Service Men 0 ne ene ene 39 Settings Telephone user Menu 2 0 6 eee 39 Settings Administration 0 0 0 lille eh 41 Applications 23 11 4 tha ve RE ERR UE ae i Tha REA Re ee ees 41 Control and monitoring function 0 000 ee eee 41 Basic tei MI C ce us bce nee ee aa ate soya 42 Accepting a call 2e ec ele ea gh Rete EE dW e Rm ict ns deed Ri n oe eat ded 42 Accepting a call via the handset lliiileeeee eh 42 Accepting a call via the loudspeaker speakerphone mode iissulleseleeeellee hh anne 43 Accepting a call via the headset 0 0 0 ce eee eae 43 Switching to speakerphone mode n nnana naana 000 c eee eee eee 44 Switching to the handset 0 ee rn 44 Open listening 2 i222 ore pIR MrieimectRereh ide d sene AT a eE E 44 MESE ram XT 45 Off hook dialitg erret meten emm n UT poe m aed poA eod i d D p de 45 Orn hook diallimg ert etate eaa o nene EE Mn dE ran DR RE eed raus e aec DR a 45 Dialing with the headset connected 0 0 0 cee eae 45 Dialing with repdial Keys 00 cette 46 Ending the call ica eid vena RE ba hk dk Pee Eom Oe Od eee 46 Rejecting a Call TT 46 Turning the microphone on and off 1 liliis n 46 Calling a second party consultation 0 0 0 00 eh 47 Switching to the held party alter
44. 87 can be switched on and off with this option gt Page 94 Prerequisite Your administrator has activated the notification about unencrypted connections for this phone Press the key shown until the Settings tab is active Select and confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown in the context menu Press the softkey Press the softkey to cancel the action Individual phone configuration 147 Services User if nec P Network information https 192 168 1 15 192 168 1 15 Viewing network information The information you need to launch the web interface gt Page 154 can be found here In addition you will find real time information on network activity that may be important for the administrator for troubleshooting purposes Press the key shown until the Settings tab is active Select and confirm the option shown Enter and confirm the user password Select and confirm the option shown Entry Web address Address for launching the web interface Entry IPv4 address IP address or name of the phone 1 For information on the other parameters consult your administrator or Ii Miei refer to the administration manual 1 The display texts shown here are simply examples 148 Individual phone configuration
45. A station number of your phone Confirm your entry Confirm the option shown Select and confirm the option shown You belong to multiple groups associated with another OpenScape Business OpenScape Business or OpenScape Office MX LX Enter the group number for directed joining leaving Special functions in the LAN 129 DISA internal or ann H n a or Forwarding on 1 all calls or 2 external calls only 3 internal calls only ann mnm 15 Save CAEL Re Setting up follow me call forwarding You can activate deactivate call forwarding gt Page 73 for your phone from other phones in the LAN Open the idle menu gt Page 27 Press the softkey DISA station number of your OpenScape Business OpenScape Business or OpenScape Office MX LX Confirm your entry Enter the DISA station number of your phone Confirm your entry Activating Open the idle menu gt Page 27 Press the softkey Confirm the option shown Select and confirm the option shown Select and confirm the option shown Enter the destination phone number Confirm the option shown Deactivating Open the idle menu gt Page 27 Press the softkey 130 Special functions in the LAN DISA internal or or Night answer o n Save Night answer o Using night service If authorized consult your administrator you can define telephones in other OpenScape Business OpenScape Business
46. E RT ade wae a Phd ede ae ERG ERA ahaa ee RETE 21 Programmable Keys i cl RV RR ERREEX era ea ie Dee wee Bea REA 22 uade M ae 23 Dialpad 544 eed eph ebe ERR LER PER be EE Redde ER du a edid 24 Graphic display liliis 25 Appearance 4 ages ELA ERA ESAE NERA NES Re VE ERA A AERE E ond 25 Display editor 12s cee he cane ee he dela wen eae ee RGG E REGE Rau RR EE EAE 26 Context dependent functions 0000 cece eee eee 27 lde MOJE sme eg RUM ERG EEG RES EEN EIC RE a TRUM a go A SO ae 27 Telephony dialogs esa sz erige lk RA RW RA Ete ena dee eee eda 28 Messages cca bee id ee ice ee del bee MA Ru RELAX dee C A KR ee RR AE Ru E E 28 SOftkey LISte iiisveoseneribedueez PES PPP ORPRPRIR M PO UTECRPORERPSDURSISPA Y y pP 29 Application tab eces anasan naa aea rrr 30 Contents Applications available on your OpenScape Desk Phone 21 Application navigation lllissllslseselll RR Is 31 Telephony interface llis hr rs 32 PhornebookS secies suem crm ee D Enna ERA DEAE e A eer deep e e A Rep a Wee 33 Personal phonebook 0 000 eect lr 34 LDAP directory L2 erede deem ba bees Ok erede a Gita daa been ethene 35 System phonebook 0 000 eee eee 35 Call liSt8 26 otha tah a ed Me a De ie a ee de ee 36 Managing call lists er esse ee Dae ie eae ene RR RR RR RR e a 36 Entry details irete a eaa opimo P Rn e led RU et epu diu qo Re Us 3
47. Enter a three digit speed dial number Pay attention to the notes on voice encryption Page 94 Suffix dialing If necessary you can suffix dial additional digits for example the user s extension at the end of the saved station number If this feature is configured a suffix is automatically dialed for example 0 for the exchange if no entries are made within 4 or 5 seconds Dialing with speed dial keys Prerequisite You have configured speed dial keys Page 57 Open the Service Menu Page 39 Select and confirm the option shownll Press the key shown Press the required speed dial key Pay attention to the notes on voice encryption Page 94 Configuring a speed dial key You can program the keys to with ten frequently used phone numbers Open the Service Menu Page 39 Confirm the option shown Select and confirm the option shownll Press the key shown Press the required speed dial key If the key is already in use the programmed phone number appears on the screen Confirm the option shown First enter the external code and then the external station number Confirm the option shown 1 Differing display views in a HiPath 4000 environment gt Page 153 58 Enhanced phone functions or If you make a mistake Previous Select and confirm the option shown This deletes all numbers entered Next Confirm the option shown or Change Select and confirm the option shown or Delete Select and c
48. LE 125 Uniform Call Distribution UCD 0 0 0 eee ae 126 10 Contents Special functions in the LAN 000 eee eee 128 Leaving hunt group group call lssseeeee e eae 128 Setting up follow me call forwarding 0 eR III 129 Using night Service iurium ae ea luces soy Res De e A X ER OY RERO ER deinen 130 RINGING OUP UD 131 Controlling relays ice e eed da genie Phen be das wade ded Shae 132 Opening a door 2 tee ERE eda i Sd ees 132 Individual phone configuration less 133 Adjusting display settings 0 0 0 cece I 133 Adjusting the display to a comfortable reading angle 2220000005 133 SCKCCMSAVET c sce Sera ea Ge ag eta eines eet ce ee Oe er Re Sk Seat ee eS 133 Color scheme iud eoe chem dE Id a eI b ba PRG E Rm Ra ene cR eens 135 Display brightness lt lt cscs sier ecesi idiren nra RR I us 136 Contrast for the OpenScape Key Module 0000 cece eee eee 137 Audios coco toe uM PRIM IE REL NND LI E 138 Setting the ringer mode 2 00 lel uen 138 Adjusting audio settings illie eae 139 Mon ELT 139 ROOM Chalacter MEET 140 RING ONGe eea aia nem iedui 9 Lour a UUPRO C ERR peg Red duet tue ur uci pee 141 Activating deactivating the ring tone 0 0 e 141 Adjusting the volume during a call 1 2 0 ee ne 141 Setting local ringtones 6 0 2 50ers 142 Setting headset port use 22 ehh hne 144 Lt nfl 6
49. Restore Adjust the settings on your telephone Page 151 Screensaver Adjust the settings on your telephone Page 133 Make settings via the web interface Page 156 Display Adjust the settings on your telephone Page 133 Make settings via the web interface Page 156 Key programming Adjust the settings on your telephone Page 77 Security Protect your settings and data by assigning a password Adjust the settings on your telephone Page 95 Make settings via the web interface Page 155 Network information View status information for the network environment View the settings on your telephone Page 147 Reset user data Delete all personal settings here gt Page 148 Applications available on your OpenScape Desk Phone 41 Settings Administration You can access the administration area via the Admin menu and by entering the administration password Refer to the administration manual for your phone for more detailed information on this topic Applications You can start a number of practical XML applications on the Applications tab These XML applications must first be configured by your administrator Control and monitoring function A control or monitoring function can be activated on your phone for service purposes by remote maintenance Control function Your administrator has the option to activate and deactivate features of the phone via remote maintenance During maintenance the handset microphone lo
50. Settings tab is active Select and confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select the Key mod contrast entry Adjust the contrast Press the softkey Press the softkey Press the softkey to conclude the setting Press the softkey Press the softkey to cancel the action 138 Individual phone configuration User if nec P Ringer Ringer mode HiPath or Local ringer or Cancel Audio Setting the ringer mode You can use the two ringer mode options HiPath Local ringer to decide how the ring tone is generated on the telephone With the setting HiPath the system sends the ring tone type and the dependent ring tone which you can adjust subsequently gt Page 139 If Local ringer is selected the system sends the ring tone type and you select which ring tone is required for the respective ring tone type in the Local ringers menu gt Page 142 You can also configure this setting via the web interface gt Page 155 Press the key shown until the Settings tab is active Select and confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Press the softkey Press the softkey to cancel the action In
51. The line is busy 1 Inthis manual flashing keys are identified by this icon regardless of the flashing interval The flashing interval represents different statuses which are described in detail in the corresponding sections of the manual Making calls in the team executive secretary configuration 117 MU if nec p gt or if nec MEN gt or if nec rw v or Accepting calls with the trunk keys Prerequisite You can see an incoming call on a trunk Press the trunk key that is flashing quickly only if automatic trunk seizure gt Page 115 is not configured Lift the handset Speakerphone mode Dialing with trunk keys Select a line only if automatic trunk seizure gt Page 115 is not configured Enter the phone number Lift the handset Speakerphone mode Placing a call on hold on a trunk key and retrieving the held call Prerequisite You are conducting a call via one of your group s trunks The Hold key has been programmed on your telephone gt Page 77 Holding Press the Hold key Replace the handset Press the Disconnect key if configured gt Page 77 Depending on the configuration consult your administrator this may be necessary so other team members can also pick up the call on hold Retrieving the call Press the trunk key that is flashing slowly Making calls on multiple lines alternately Prerequisite You are conducting a call via one of your
52. acter overview depends on the current language setting N o o0o oj oOci CO NhN d HE VE EE HE VE Ve TE Te 1 Special characters not in 123 mode 2 Space 3 Toggle between uppercase and lowercase and number entry Multi function keys Turn ring tone on off Turn phone lock on off Press and hold gt Page 96 gt Page 99 Key label gt Page 23 Next letter in uppercase Delete character Switch between upper Type special characters case and lowercase text and number entry Display editor gt Page 26 Type special characters not in 123 mode Getting to know the OpenScape Desk Phone 25 Graphic display Your OpenScape Desk Phone IP 55G is equipped with a tilt and swivel color display Page 17 Appearance You can customize your display to suit your personal requirements Angle the display as required Page 13 Select your preferred display design gt Page 135 Crystal sea Options gt j Peter A 4 Paul Auster 10 24 ENESE 14 27 FR 26 01 07123456 Warm grey Dialled 1 _ Received 1 Paul R Options Peter A amp Paul Auster 10 24 Anna S Status bar The time weekday date and your phone number are displayed in the status bar In addition different icons represent different situations and options Icon Meaning The ring tone is deactivated gt Page 96
53. also use the TouchGuide to navigate between the tabs Firstly use the key to enter the tab row and move left or right using the and keys Once you have reached the required tab click the or key to change to the associated selection list If you are in one of the phonebook or caller lists or in one of the settings menus you can go back to the telephony interface by repeatedly pressing the key Softkeys The Softkey Liste at the lower margin of the display is operated using the four corresponding keys see also Page 30 The Softkey Liste may have different options or functions depending on the situation e g in idle or talk mode or in the Program Service menu If the situation requires more than four options you can use the fourth softkey More to display additional options Quit and retur Toggle Conferenc If you do not select any option or press the More softkey again or choose a setting function the first options will be displayed again 22 Getting to know the OpenScape Desk Phone Programmable keys Your OpenScape Desk Phone IP 55G features eight keys that you can program on two levels You can assign functions and phone numbers at the first level and only phone numbers at the second level Ip Increase the number of programmable keys by connecting a key module Page 18 Depending on how they are programmed you can use the keys as Function keys Page 77 Repdial keys Page 81
54. and confirm the option shown Select and confirm the option shown Select the Room character entry Press the softkey The phone displays the current setting Confirm the option shown Select the required setting e g Echoing and confirm Press the softkey Press the softkey to cancel the action Individual phone configuration 141 User x L if nec z Audio Settings Edit xxx mp3 gt xxx mp3 or Cancel Nn TE or E Ring tone Select your preferred ring tone from the available audio files To upload your own files in mp3 or wav format please consult your administrator You can also configure this setting via the web interface Page 155 Press the key shown until the Settings tab is active Select and confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select the Ringer file entry Press the softkey The phone displays the current setting Confirm the option shown Select and confirm the required file in the context menu You will immediately hear the associated ringer melody Confirm the selected ringer file Press the softkey Press the softkey to cancel the action Activating deactivating the ring tone You can see whether the function is activated or deactivated from the corre sponding icon in the status bar on the display gt Page 25 Hold down the key s
55. apid succession every four seconds triple tone sequence If a call is waiting you hear a short tone beep every six seconds Impe Your administrator can adjust the ring cadence for external and internal calls for you In other words different ring cadences can be set for different internal callers If information on the calling party name phone number is transmitted it will appear on the graphic display D Any settings you are currently making on the phone will be interrupted by an incoming call Accepting a call via the handset The phone rings The caller is displayed Pay attention to the notes on voice encryption gt Page 94 Lift the handset Adjust the call volume Basic functions 43 or Answer if nec or or if nec or TR Accepting a call via the loudspeaker speakerphone mode Notes on using speakerphone mode Tell the other party that speakerphone mode is active Adjust the call volume while speakerphone mode is active The ideal distance between the user and the phone in speakerphone mode is 50 cm The phone rings The caller is displayed Pay attention to the notes on voice encryption Page 94 Press the key shown The LED lights up Confirm the option shown The speakerphone function is activated Adjust the call volume Ending the call Press the key shown The LED goes out Press the Disconnect key if configured gt Page 77 Accepting a call via
56. as activated DND 1 Inthis manual flashing keys are identified by this icon regardless of the flashing interval The flashing interval represents different statuses which are described in detail in the corresponding sections of the manual Using DSS keys to answer calls Prerequisite Your telephone rings or the DSS key flashes Press the flashing DSS key Lift the handset Press the key shown Making calls in the team executive secretary configuration 119 or Calling a team member directly Press the DSS key If the team member you wish to reach is conducting another call the DSS key on your telephone lights You can still make the call in this case Lift the handset Speakerphone mode Transferring a call in progress Press the DSS key and announce the call if necessary Replace the handset Press the Disconnect key if configured gt Page 77 Picking up a call for another team member Press the flashing DSS key or trunk key Lift the handset Speakerphone mode 120 Making calls in the team executive secretary configuration Destinations gt Forward Line ON or m 25 or 1 all calls or 2 external calls only or 3 internal calls only or lu or Pabe or Juiet E or Forwarding calls on trunks You can immediately forward internal and or external calls to your lines to different internal or external telephones destinations external destina
57. ated decore D ba p cR Y pa ba Re n UR ATQUE s 158 Care and cleaning instructions liilileeeee eh 158 Local user MenU sas aee desde dare mee bm e SOROR 159 Opening the user menu on the phone 000 cece eee 159 User menu display 2 22 ee de bea ee peo aduer dea wu cas UR Ra Y PR ees 159 qnl PPP 163 Overview of functions and codes alphabetical 157 USD ICONS ce ean done grandi he Sore oo Qo Kd de ee ee Wes 171 12 General information General information About this manual This document contains general descriptions of the technical options which may not always be available in individual cases The required features must therefore be individually defined in the terms of the contract If a particular function on your phone is not available to you as described this may be due to one of the following reasons The function is not configured for you and your telephone Please contact your system administrator Your communication platform does not feature this function Please contact your Unify sales partner for information on how to upgrade This user guide is intended to help you familiarize yourself with the OpenScape Desk Phone and all of its functions It contains important information on the safe and proper operation of the OpenScape Desk Phone These instructions should be strictly complied with to avoid operating errors and ensure optimum use of your multifunctional telephone in the net
58. can no longer see the original user settings for the guest telephone however you can now use your connection with the exception of your personal phonebook and the call lists Data privacy You can no longer see the original user settings for the guest telephone however you can now use your connection an empty phonebook and an empty caller list Data mobility Your connection and your Mobility phonebook and caller list are now available If you modify your phonebook for example or its images these are immediately updated on the server see status bar gt Page 25 Changes to the caller list are not saved until logoff Moving the connection to the next telephone If you want to move your connection from the first guest telephone to a second guest telephone log on to the second guest telephone in the usual fashion see gt Page 108 The following message appears on the first guest telephone Saving data relating to previous user Where required save current changes to the phonebook or caller list and settings beforehand to the USB Memory Stick see Page 149 More functions services 109 Logging off from the guest telephone If you no longer need your connection on the guest telephone or if you want to Switch to another telephone log off from the guest telephone Where required save current changes to the phonebook or caller list to the USB Memory Stick see gt Page 149 mmm Press the Mobile Logi
59. ce Press the softkey Call the new party Press the softkey Removing parties from the conference Select a station Press the softkey Impe If a participant who was connected to the conference via an unencrypted line leaves the conference remains unsecured Ending a conference Press the softkey Replace the handset if this feature is configured consult your administrator Leaving a conference Press the softkey Replace the handset if this feature is configured consult your administrator 66 Enhanced phone functions Services Calls gt DTMF dialing zi Activating tone dialing DTMF suffix dialing You can transmit dual tone multifrequency DTMF signals during a call to control devices such as an answering machine or automatic information system Open the Service Menu Page 39 Select and confirm the option shown Select and confirm the option shown You can use the keys through Ehud X and to transmit DTMF signals D Ending the call also deactivates DTMF suffix dialing Your system may be configured so that you can start DTMF suffix dialing immediately after setting up a connection Enhanced phone functions 67 Recording a call If configured consult your administrator for details you can record an active call Prerequisite You are on a call the Recording key is configured gt Page 77 mnm Press the Recording key The LED lights up Yo
60. ce encryption Page 94 You are connected to the second caller The first party is placed on hold Ending the second call and resuming the first one Press the softkey Replace the handset Recall the first party Lift the handset You are reconnected with the first party 62 Enhanced phone functions Call wait trm off or Call wait trm on Waiting tone o Preventing and allowing a second call call waiting If this function has been configured consult your administrator you can prevent or allow a second call gt Page 61 from being signaled by automatic camp on during an ongoing call Open the Service Menu gt Page 39 Select and confirm the option shown Select and confirm the option shown Activating deactivating the camp on tone You can suppress the camp on tone approx every six seconds for second calls A single special dial tone then alerts you to the waiting call Activating the call waiting tone Open the idle menu Page 27 Press the softkey Deactivating the call waiting tone Open the idle menu Page 27 Press the softkey 1 Differing display views in a HiPath 4000 environment gt Page 153 Enhanced phone functions 63 Parking a call You can park up to ten internal and or external calls Parked calls can be displayed and picked up on another telephone This feature is useful for example if you want to continue a call at another phone Prerequisite You are c
61. cessful the transmitted data is stored by your network operator Consult your administrator Privacy security 99 or or LLLI rity Locking the telephone to prevent unauthorized use You can prevent unauthorized parties from accessing certain functions on your phone during your absence for example you can prevent external phone numbers being dialed or your mailbox being accessed Consult your administrator to determine which functions are locked Locking the phone Open the idle menu gt Page 27 Press the softkey Press the key shown Enter code telephone lock gt Page 100 The lock icon appears on the status bar gt Page 25 To When the phone is locked a special dial tone sounds when the handset is lifted Internally users can make calls as normal Your phone can also be locked or unlocked by an authorized party gt Page 100 The following keys are locked additionally aca Display phonebooks gt Page 33 eee Display call lists gt Page 36 ET Display messages gt Page 38 Aid Display user applications menu gt Page 39 OWE Call forwarding gt Page 70 Program keys gt Page 77 Unlocking the phone Open the idle menu gt Page 27 Press the softkey Press the key shown Enter code telephone lock gt Page 100 100 Privacy security Locking another telephone to prevent unauthorized use If configured consult your admi
62. cted computers or their programs telephone data service 112 Communicating with PC applications over a CSTA interface lilii lesen 113 Controlling relays only for OpenScape Business lille lille 113 Sensors HiPath 33x0 35x0 only 2 0 aaea 114 Paging persons not for U S 0000000 ee eee 114 Making calls in the team executive secretary configuration 115 LINCS EU 115 Nora EMT 115 LING seizule i22 uz e uu xe ui epe qe as bue ee Pace redu v Vue e sede dh 115 Line trunk Keys isses hm rr rs 116 Accepting calls with the trunk Keys lisse eh 117 Dialing with trunk Keys llle RR RH e I ues 117 Placing a call on hold on a trunk key and retrieving the held call 117 Making calls on multiple lines alternately llli 117 MULAP privacy release lisse m mes 118 Bd cy C CCP PPM 118 Using DSS keys to answer calls 0 0 00 eh 118 Calling a team member directly llle 119 Transferring a call in progress 0 ee n 119 Picking up a call for another team member 0 00 cee eee 119 Forwarding calls on trunkS 0 0 0 000 ec eee 120 Transferring calls directly to the executive phone 1 1 0 0 ee es 122 Using team functions oe ccc nae RUENOITAqiA M ICQUEEPeY eas 123 Activating deactivating a group Call 2 0 nh 123 Picking up a call for another member of your team anaua ee 125 RAGNO GROW aie soe
63. ctive Press the softkey Press the softkey All entries are deleted 86 Phonebooks and call lists Directory Groups a Lj Save or Directory i Niels Bohr gt Details No group gt VIP Save or Exit no save Managing groups Creating a group Press the key shown until the Personal tab is active Press the softkey Manage Groups opens Press the softkey Confirm the Group Name Give the group a name gt Page 26 Press the softkey The new group is saved Press the softkey to cancel the action Adding a contact to a group Press the key shown until the Personal tab is active Select a contact Press the softkey Select the Groups entry Confirm the option shown Select and confirm a group in the context menu Press the softkey The entry is saved Press the softkey to cancel the action Phonebooks and call lists 87 Directory ij Niels Bohr gt VIP gt No group Save or Directory Deleting a contact from a group Press the key shown until the Personal tab is active Select a contact Press the softkey Select the Groups entry For example confirm VIP Select and confirm the option shown in the context menu Press the softkey The contact no longer belongs to a group Press the softkey to cancel the action Deleting a group Press the key shown until the Personal tab is active Press th
64. d after three rings default can be adjusted by administrator or that are received while another call is ongoing can be automatically forwarded to a specified telephone Open the Service Menu gt Page 39 Confirm the option shown Select and confirm the option shown If a phone number is already entered Confirm the option shown Enter the destination phone number Enter the internal station number for internal destinations Enter the external code and the external station number for external destinations Confirm the option shown Deactivating call forwarding deleting a destination Open the Service Menu Page 39 Confirm the option shown Select and confirm the option shown Confirm to deactivate and delete the forwarding destination Select and confirm to return to idle mode and not deactivate call forwarding I If CFNR is activated CFNR on appears briefly on the display after you hang up Call forwarding 15 Services Destinations gt Forward Line CFSS on if nec Change Save Services Destinations gt Forward Line CFSS off Delete or Exit Call forwarding in the event of telephone failure CFSS If configured consult your administrator you can define an internal or external call forwarding destination that activates in the event of telephone failure Open the Service Menu gt Page 39 Confirm the option shown Select and confir
65. dividual phone configuration 139 Services User if nec HE Audio Volumes ll or Increase Done or Cancel Adjusting audio settings Optimize the audio settings on your OpenScape Desk Phone for your work environment and according to your personal requirements Volumes You can preset different volumes for the following microphones and signals in eight levels Loudspeaker Ringer Handset Headset Handsfree Rollover Warning tone Press the key shown until the Settings tab is active Select and confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select the entry you want e g Ringer Adjust the volume While setting the volume you will hear corresponding audio feedback Press the softkey Press the softkey Press the softkey to conclude the setting Press the softkey Press the softkey to cancel the action 140 Individual phone configuration User if nec H Audio Settings lig Normal gt Echoing or Cancel Room character Configuring the appropriate acoustic settings for your environment Normal Echoing Muffled You can also configure this setting via the web interface Page 155 Press the key shown until the Settings tab is active Select and confirm the option shown Enter and confirm the user password Select
66. e are no waiting calls LED is flashing slowly The set limit has been reached LED is flashing quickly The limit has been exceeded overload Using another telephone like your own for a call Other parties can temporarily use your phone like their own for an outgoing call Open the Service Menu Page 39 Select and confirm the option shown Select and confirm the option shown Enter the number of the other user Enter the other user s lock code Page 95 If the other user has not set a PIN he or she is prompted to do so on his or her phone Enter the external phone number 1 Differing display views in a HiPath 4000 environment gt Page 153 106 More functions services Using a mobile connection at another phone You can configure a mobile phone connection that was set up especially for you by your administrator on an OpenScape Desk Phone prepared for this purpose in the system The original guest telephone setting is deactivated The mobile connection remains available until you log off from the guest telephone Once you have logged on most of the functions and features phone number key assignments authorizations of your mobile connection are available to you Mobility variants Three mobility variants are available Basic Data privacy Data mobility Configuration is performed by your administrator In the case of the OpenScape Desk Phone IP 55 G data backup to a USB Memory Stick i
67. e network operator and configured by the relevant administrator Depending on the setting call charges are displayed during or after a call Depending on the network operator free external calls are also displayed The message Free of Charge appears on the display either before or during the call If the cost indication facility has not been installed the display will show the dialed number and or the duration of the telephone call D If a call is forwarded call charges are assigned to the destination of the call transfer operation For all calls and for the last call Connection charges for the last chargeable call made are displayed first After five seconds the accumulated connection charge total is displayed Open the Service Menu Page 39 Select and confirm the option shown Select and confirm the option shown 1 Differing display views in a HiPath 4000 environment gt Page 153 Displaying and assigning call charges 93 peus Print or Delete or Add l information or Exit Services Calls gt Account code E if nec or Save Hi Displaying call charges for another telephone not for U S If configured consult your administrator you can also display and print information on chargeable calls for other phones such as a pay phone Prerequisite You have programmed the function Show call charges on a key gt Page 77 The LED lights up to indicate t
68. e softkey For example confirm the VIP group Press the softkey Press the softkey again The group is deleted and if necessary any assigned contacts remain saved in the phonebook 88 Phonebooks and call lists Directory Advanced find lig Coco Chanel gt LDAP database For information about the LDAP directory refer to Page 35 Finding an LDAP entry Pay attention to the notes on voice encryption Page 94 Press the key shown until the Corporate phonebook tab is active Press the softkey Scroll to the required search field for example First name Confirm the option shown Enter search text Page 26 Press the softkey If several entries match your search criteria all are displayed in alphabetical order Viewing information about an LDAP entry Select an entry Press the softkey All available information is displayed Phonebooks and call lists 89 Importing an LDAP entry into the local phonebook Coco Chanel gt Select an entry Save Press the softkey The entry is copied with all details into the personal phonebook The Contact created message appears Quick search Directory Press the key as often as required until the Corporate LDAP tab is active p Enter the initial letter of the last name you need in the single line search window at the lower edge of the display K For example K Do not enter any further characters After a predefined period of
69. ect and confirm the option shown 104 More functions services 0zWill return at or or Enter message text Save or n Leaving an advisory message You can leave messages advisory messages on your phone s display for internal callers who wish to contact you in your absence When you receive a call the message appears on the caller s display Open the idle menu Page 27 Press the softkey Select predefined text can be changed by the administrator and confirm Enter the code directly The code is shown on your display with the corresponding message IIE Predefined messages with a colon can be completed by entering a digit Select and confirm for information on how to enter text gt Page 24 Confirm the option shown Deleting advisory messages Open the idle menu Page 27 Press the softkey When the Advisory message key is available Page 77 the LED lights up Press the key shown More functions services 105 PA i M PIN and Authorization gt Temporary Phone ri 5 if nec Change PIN P Displaying the number of waiting calls overload display You can show the number of external waiting calls on the display if you programmed a key with View number of calls gt Page 77 Press the Calls in Q key If the number of waiting calls exceeds a preset limit while you are conducting another call overload the LED on the key lights up LED off Ther
70. ediately or only after a preset period of time hotline after a timeout Reserving a trunk If configured consult your administrator you can reserve an occupied line for yourself When the line is free you receive a call and a note on the display Prerequisite Currently busy appears on the display Confirm the option shown Reserved line becomes free Your phone rings Trunk is free appears on the display Lift the handset You will hear the dial tone Enter the external phone number 60 Enhanced phone functions Services Calls gt Temporary MSN EE Associated dial Assigning a station number not for U S If this function has been configured consult your administrator you can selectively assign a specific number DID number to your telephone before making an external call The assigned number then appears on the called party s display Open the Service Menu Page 39 Select and confirm the option shown Select and confirm the option shown Enter the DID number you wish to use Enter the external phone number Associated dialing dialing aid If this function has been configured consult your administrator you can use a dialing aid to dial numbers and set up calls for your telephone The operating procedure depends on whether the dialing aid is connected to the So bus or the a b T R port You can also use your system telephone as a dialing aid for other telephones
71. er to gt Page 33 Creating a new contact Press the key shown until the Personal tab is active Press the softkey The form for entering contact data opens Confirm the option shown Enter and confirm text gt Page 26 Select and confirm the option shown Enter the phone number gt Page 24 and confirm Select and fill out additional fields Press the softkey to save the new contact Press the softkey to cancel the action Defining the default number If you have multiple numbers saved for a contact you can define the default number here that should be used automatically when dialing directly using the phonebook gt Page 54 Press the key shown until the Personal tab is active Select a contact Press the softkey Select the Default No entry The phone displays the current setting Confirm the option shown A list of available phone numbers is displayed Select the required telephone number Press the softkey Press the softkey to save the changed contact Press the softkey to cancel the action 84 Phonebooks and call lists Directory y Niels Bohr gt No picture gt FAI Picture 1 RENE or Directory Niels Bohr gt gt if nec m 25 if nec Save or Exit no save Saving a picture for a contact Prerequisite Your administrator has uploaded pictures to the OpenScape Desk Phone Press the key shown until the Personal tab is active
72. ervices llle eee ees 101 Appointments function 0 0000 cee rr 101 Saving appointments llli ns 101 Using timed reminders llllselelseseeeeele ne 102 Sending a message l sllleelleeelll lh hh hh 102 Creating and sending a message 0 0 e eet eee 102 Viewing and editing incoming messageS saaa auaa 103 Leaving an advisory message 20 tee eae 104 Deleting advisory messages 6 ee 104 Displaying the number of waiting calls overload display lille 105 Using another telephone like your own fora call 0 0 c eee ee 105 Using a mobile connection at another phone 2 0200 cee eee eee eae 106 Mobility variants ceper cea eren ata gs Re ad Ree ed dn n dee ee dee 106 Logging on to the guest telephone 0 002 eee 108 Moving the connection to the next telephone 0 000 eee eee 108 Logging off from the guest telephone 2000 cece ees 109 Fax details and message on answering machine llle 109 Resetting services and functions system wide cancelation for a telephone nananana aana 110 Activating functions for another telephone 2000 0c eee eee eee 110 Using system functions from externally DISA Direct Inward System Access 00 0 00 nh 111 Using functions in ISDN via code dialing keypad dialing 00 cee eee eee 112 Controlling conne
73. es 96 Ringer Oi cessator a A 96 Ringing Group cui dicus LE pede ek Ua die edd Dua 125 S Safely Holes coco crabe coded n Rude 3 Screensaver vaiba iaiia aaaea ada aaan 133 Search contacts sss 33 Second call evi 61 AIOWING rS 62 Preventing seer er id p o A 62 Secondary NING 1 2 2 ined 115 S c te Call ierra cxtra a 13 94 Connection status sssssssssssee 94 Nx 94 SEGUY vare P 94 IST MIO RETE EET T 114 Setting headset port ssssseses 144 Settings ii c x HR c a E m E da 133 Shared c mm 115 SingleLine phone eee 14 SOftkey TIET iin iacet a deze rd 32 SOMKCYS 1 uc ecc ien rie io ie iet ada 28 Speakerphone distance sssssssssss 4 Speakerphone mode ssssss 43 44 Special dial tone ssessssssssssees 97 Specifying a favorite for call forwarding 72 Speed dial DIANE reci te coti da 57 S uffbcdialinig sasies d Dicen tired 57 YR EP 57 Station number SAVING 2 br rre p D reor Re ED ade 81 SATUS ICONS m 25 Status information ccccccecceeeeeeeeeeeceeeeeeeeeeeeeees 147 Suffix dialing AULOIMANG sairo a 57 System speed dialing sssseeessss 57 T Telephone data service ssssesssssss 112 Telephone maintenance ssssssssss 158 Text input via the di
74. firm the backup you want Restoring all user data This operation overwrites all current user settings Page 149 with the selected backup irrespective of the status gt Page 152 IIE This can result in the loss of settings made since the last backup Prerequisite You have selected a backup and opened the context menu gt Page 151 Restore select Press the softkey The Restore 1 page is displayed Backup password Select and confirm the option shown Hi Enter the password set during the backup Restore all Press the softkey 152 Data backup to USB Memory Stick Ignore gt Restore Restore select Backup password Restore select Restoring selected user data This operation only overwrites data in Restore status with the selected backup Prerequisite You selected a backup gt Page 151 Press the softkey The Restore 1 page is displayed Select an entry such as Phone book The phone displays the current setting Confirm the option shown Select and confirm the option shown in the context menu Press the softkey to replace the phonebook data with the saved data Set or check the status for all other options Call logs for call lists Menu data for the user menu incl call forwarding Screensaver images All clip images All ringer tones All XML data Select and confirm the option shown Enter the password set during the backup
75. forwarding via the Program Service menu 020200ee eres 73 Configuring via the Service Menu 0 0 cee eee eee 73 Deactivating call forwarding 0 0 cece eae 73 Using system forwarding instructions 0 0 0 0 auaa 74 Call forwarding no reply CFNR 0 000 cee tees 74 Call forwarding in the event of telephone failure CFSS 00 0 c eee eee 75 Call forwarding in the carrier network and forwarding multiple subscriber numbers MSN not for U S 0 020 76 Contents Programimilg Keys 45x 6555554088 RS ES EES T7 Configuring function Keys 0 0 e ra 77 Overview of functions lisse hr rs 78 Programming a procedure Key 0 0 cee eae 80 Configuring repdial Keys 0 6 hr 81 Changing the label retrospectively 0 0 0 0 00 eae 82 Deleting key programming 2 00 cece ete rr 82 Fhonebooks and call lists iocus ee pes due ek eee a 83 Personal phonebook 00 0c eects 83 Creating a new contact 0 hr 83 Changing contact data lille nn 84 Managing the phonebook lssslseeeeeee tees 85 Managing QroupS 1 6 ee eee 86 LDAP database oci et he Eee ee ed oP ee eet Bata 88 Finding an LDAP OMIY pai ereere rerna era tees 88 Quickesearch c nas ptu ver dias goia ped ai E a A a VE ARE a Re wee 89 CA E oc cce a LAE LAIT EI LI EE T nes NEUSS 90 Viewing detalla e cacier urnen n acd pedea he opc eene Tere d eT p e
76. functions are activated by pressing the sensor key once and deactivated by pressing it again You can press the procedure key during a call to automatically send the saved digits as DTMF signals Page 66 Programming keys 81 or Prog feature key if nec Next level Change key Destinations gt Repdial key or Speed dial Ens mA if nec Key label Exit or Another key Configuring repdial keys You can also program internal and external station numbers at the second level The LED function is not available for internal station numbers at the second level To program the second level you have to program a Shift key gt Page 77 See also gt Page 22 Press and hold the required sensor key Press the softkey Open the Program Service menu gt Page 39 Select and confirm the option shown Press the required sensor key If the key is already in use the programmed phone number appears on the display Select and confirm to save the phone number on the second level Confirm the option shown Confirm the option shown Confirm the option shown Enter the phone number Select and confirm the option shown Enter the speed dial number the speed dial numbers correspond to the system phonebook gt Page 35 Select and confirm the option shown gt Page 82 Confirm the option shown Select and confirm the option shown 82 Programming keys Prog feature ke
77. ge 86 delete the entire phonebook list gt Page 85 To manage your contact data professionally and to synchronize your data with the Outlook map o me e mail program we recommend using OpenStage Manager gt Page 18 Using contacts The following functions are available via the softkeys of a selected contact Calling a contact gt Page 54 Editing a contact gt Page 84 Deleting a contact Page 85 Applications available on your OpenScape Desk Phone 35 LDAP directory If you have access to an LDAP directory consult the responsible administrator you can search for contacts in a company wide directory Both a simple and an advanced search function are available for this on the Corporate phonebook tab You can transfer any contacts found to your local phonebook for further use Searching for a contact Simple search Page 88 Quick search gt Page 89 Using a contact Calling a contact gt Page 56 Importing an entry into the personal phonebook Page 89 System phonebook The Phonebook tab contains the system speed dial directory which is configured and main tained by your administrator This directory contains all internal phone numbers and speed dial numbers that were assigned a name Dialing from the system phonebook Page 56 Dialing with system speed dial numbers Page 57 36 Applications available on your OpenScape Desk Phone Call lists All calls and numbers dialed on your p
78. ge speed dial Speed dial gt Page 57 Transfer trunk Transfer trunk View callbacks Show callback destinations gt Page 49 Ringer cutoff on off Ringer cutoff on off gt Page 96 gt Page 48 Transfer Transfer gt Page 67 154 Web interface Web interface General You can configure a number of settings for your phone via the web interface Communication is via a secure HTTPS connection Access to the web interface must be activated by your administrator Launching the web interface I For more information about the IP address the web interface address and how to connect the telephone to the network refer to the section entitled Network information gt Page 147 To launch the interface open a web browser and enter the following https IP address of the phone IP address of the phone is the IP address of your phone or https Name of the phone Name of the phone that was assigned by the administrator Da You might receive a certificate notification from the browser Follow the instructions to download the certificate You will be prompted to configure a user password Page 95 the first time you call up the web interface You must log in with this password in future every time you want to open the User Pages Administrator Pages This area lets you configure settings for administering your phone and the network environment Access to the Administrator Pages is protected by the admin pass
79. hat you have conducted a chargeable call since the last time you viewed the charges Press the Call Charges key Chargeable calls are displayed Select a connection Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Dialing with call charge assignment You can assign external calls to certain projects Prerequisite Your administrator has defined account codes for you Open the Service Menu gt Page 39 Select and confirm the option shown Select and confirm the option shown Enter the account code Press the key shown Confirm the option shown Depending on configuration please consult your administrator Enter the external phone number IIE You can also enter the account code during an external call 94 Privacy security pn and or Unencrypted call 4 23189 Coco amp 01 39 4f 23133 Yves f 01 63 Privacy security Voice encryption IIE Please see also the explanations on gt Page 13 Notes on voice encryption Warning about an unencrypted connection Your administrator can define in the communication system whether and how you are notified of unencrypted calls Warning tone This message appears on the display You will then receive a warning tone and or a message on the display when you accept a call accept a consultation call or are connected to a conference and
80. hone are logged in chronological order in call lists imp Callers with suppressed numbers cannot be saved in the call lists The following call lists are displayed individually on separate tabs Missed 1 tab missed calls Received 1 tab answered calls Dialled 1 tab dialed numbers up Callers with suppressed numbers cannot be saved in the call lists When new entries are added to the call lists a message appears gt Page 28 on the idle display and the LED of the mode key ell gt Page 19 lights up white To access Press the Ii ys key until the required tab is active Managing call lists Each call list may contain up to 30 entries Once this limit is reached the oldest entry in the list is overwritten Multiple calls from the same number are only listed once The number of call attempts is logged in the Details context menu Example Received 1 tab Additional tabs Mo 15 04 13 3057 155 Time of call Number of attempts Gerhard Maier La 3339 Selected new entry Old entry The following options are available which you can select via the softkeys Dial Details Delete gt Page 90 Copy Delete all gt Page 90 Applications available on your OpenScape Desk Phone 37 Example Dialled 1 tab Additional tabs Selected entry Mo 15 04 line 3043 L 3043 1 line 3040 Date of call L 3040
81. hown Adjusting the volume during a call You are conducting a call Adjust the call volume 142 Individual phone configuration User i if nec s Ringer Local ringers 1 Internal Ringer file ABC wav or Cancel Setting local ring tones Selecting and configuring the call type The ringer mode Local ringer is set Different ring tone types are sent by the OpenScape Business OpenScape Business Not all of the following types will necessarily be used in your system configuration 1 1 Internal 2 External Call 3 Attention Ringer Select the required call type and adjust to suit your requirements You can also configure this setting via the web interface gt Page 155 Press the key shown until the Settings tab is active Select and confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown For instance select 1 Internal and confirm the option shown Select the option shown Press the softkey Select the required ringer file or pattern You will hear the associated ring tone melody Confirm the current ringer file Press the softkey if no further settings are needed Press the softkey to cancel the action 1 The phone displays the current setting Individual phone configuration 143 Pattern melody IEEE Pattern sequence Cancel
82. iately forward internal or external calls to different internal or external telephones destinations External destinations require special configuration in the system Select your preferred method Call forwarding key gt Page 71 Activating call forwarding via the Program Service menu gt Page 73 You can program additional call forwarding instructions via the Program Service menu Using system forwarding instructions Page 74 When call forwarding is active a special dial tone sounds when you lift the gt handset If DID DTMF is active consult your administrator you can also forward calls to this destination If you are a call forwarding destination the call forwarding key will flash gt Page 19 Active call forwarding indication An active call forwarding instruction is indicated on the display when your phone is idle gt Page 27 The key LED lights up The call forwarding icon the phone number and where applicable the name of the forwarding destination are displayed on the first line below the status bar The name of the party is used if stored in the phonebook L gt 220870 Dalai Lama If call forwarding is activated for internal or external calls the number is preceded by the abbreviation INT or EXT UL INT Dalai Lama Call forwarding 71 Forward Forward Variable All calls LLLI rity Overview of call forwarding types Different input screens are displa
83. ically interrupted Resuming communication with the application Press the flashing Data I O key The LED lights up Ending communication with the application Select and confirm the relevant CSTA message Lift the handset and replace it again Controlling relays only for OpenScape Business If this function has been configured consult your administrator you can use up to four relays to enable disable different devices such as a door opener Depending on how you program the relays you can activate and deactivate them manually or configure them to activate and deactivate automatically after timeout D s Special features must be taken into consideration if your telephone operates with system networking via LAN Page 132 Select and confirm the option shown Select and confirm the option shown Enter the relay 114 More functions services Sensors HiPath 33x0 35x0 only If configured consult your administrator sensors are able to recognize signals call your phone and display an appropriate message on the display Paging persons not for U S If radio paging equipment PSE is connected to your system consult your administrator you can locate people via their pocket receivers Pocket receivers signal a call request to the person you want to page This person can then answer the page at the nearest phone Paging persons To ensure that you can be found you must have enabled a ringing group g
84. ight on v 404 X UCD night off v 404 X Calls in queue v 405 X Use speed dialing v 7 X Speed dial station v 92 X Display icons 171 Display icons Application tab Telephony interface gt Page 32 Phonebooks Page 33 Call lists Page 36 Messages gt Page 38 Menu gt Page 39 s bar The ring tone is deactivated gt Page 96 Operating data is sent to the server gt Page 41 The Do not disturb function is activated gt Page 97 The phone lock is activated gt Page 99 A mobility user is logged on to the phone gt Page 106 Save data of logged off user gt Page 109 Data will be fetched for new user gt Page 108 User changes will be saved gt Page 108 DLS server transmission error gt Page 108 Transmission of caller list interrupted gt Page 109 ages Ll 41 VA Bra MA cO MA Fas MA ca MA ic MA Mess You have received one or more new messages One or more new entries have been added to the call lists gt Call forwarding is active Connection status The call is active The call has been disconnected You have placed the call on hold e g consultation hold Your call partner has placed the call on hold You are conducting a call over a secure connection You are conducting a call over a non secure connection Phonebook entries Primary business nu
85. ignation More on the fourth softkey means that additional levels or selection options are available Consult Start conferen Start transfer The following options are displayed for example when you select this softkey Phonebook Send Message When a connection has been set up you are called or you make a call the Softkey Liste is reassigned automatically Softkey Liste in idle mode The following functions are displayed if configured when the telephone is in idle mode Forwarding on Lock telephone Redial is only offered if a station number was dialed previously 30 Getting to know the OpenScape Desk Phone Application tab In many cases you can select further content within an application using tabs a Arrow icon Additional tabs Icon Active tab Additional tab Example Press the eg J mode key to open the call lists gt Page 19 Press this key repeatedly to switch between the various tabs The icon displayed to the left of the tab indicates the application you are currently working in Telephony interface gt Page 32 Phonebooks gt Page 33 Call lists gt Page 36 Messages gt Page 38 Menu gt Page 39 1 Platform dependent please contact the responsible administrator Applications available on your OpenScape Desk Phone 31 Applications available on your OpenScape Desk Phone The following descriptions provide an overview of the various ap
86. ines can be configured by your administrator which is not the case with single line phones Each line is assigned an individual phone number that you can use to make and receive calls The programmable sensor keys on multi line phones function as trunk keys Page 116 When using a multi line phone to make and receive calls certain particularities must be taken into account Page 117 ff The executive secretary configuration is a special case This is a multi line telephone with special features e g Ring transfer and Pick up call configured especially for executive secretary use gt Page 115 ff Group functions For even more efficient telephone functionality your administrator can configure various team functions such as call pickup hunt groups and call distribution groups Getting to know the OpenScape Desk Phone 15 The following sections describe the most frequently used controls and displays 16 Getting to know the OpenScape Desk Phone 1 You can make and receive calls as normal using the handset 2 The large graphic display permits intuitive operation of the phone Page 25 The mode keys allow easy operation of the applications featured on your telephone 3 To select a tab within a function press the relevant key repeatedly until the required tab is displayed Page 19 4 Use the navigation block to navigate conveniently through the applications on your telephone Page 20 5 You can customi
87. ing message appears on the display Callback Lift the handset Press the key shown The LED lights up Press the softkey You hear a ring tone Pay attention to the notes on voice encryption Page 94 1 Differing display views in a HiPath 4000 environment gt Page 153 Basic functions 49 Viewing and deleting a saved callback Open the idle menu Page 27 View callbacks Press the softkey Next callback Select and confirm to display additional entries Deleting a displayed entry Delete Confirm the option shown Ending retrieval Exit Select and confirm the option shown or Press the key shown The LED goes out 1 Differing display views in a HiPath 4000 environment gt Page 153 50 Enhanced phone functions or Answer if nec or or Services Calls gt Pickup directed line 123345 or Select extension Enhanced phone functions Accepting calls Accepting a call via the headset Prerequisite A headset is connected Ur a Make sure your headset port is set up properly gt Page 144 The LED flashes when a call is received Press the key shown Press the softkey Adjust the call volume Pay attention to the notes on voice encryption Page 94 Ending the call Press the key shown The LED goes out Press the Disconnect key if configured gt Page 77 Picking up a call for another phone You hear another telephone ring Press
88. ing call status 32 Messages ssssssee emen 38 Graphic display settings Idle mode for graphic display 134 Group call eee ertet re HP E Eee 123 H Handsfree answerback sss 51 Headset 2 5 eir p eiie ae ex Hare AERE IR a 45 50 HiPath 3000 Control relays eiii cedente dunt 132 Opening a door sse 132 Relays MC 132 Holding aeeie nennen 64 Ini the team icem detecte eica 117 Hotline delayed ssee 59 H nt group rote iieri te nra Le aute c 123 K Keypad dialing eiecti 112 Keys penne O 77 Programming ir cera ei co iint t vices 77 Save incomplete sess 77 L LAN telephony 2 erede ka deer 128 Hs lE 88 QUICK search dace 89 LED displays DSS Kys iine Lerner 22 Function Keys ssssssseee eme 22 Line tr nk keys eei 116 LED displays understanding 78 BERTA CI M 118 Forward line esse 121 LING KEY ri eene dee deter eet 116 Line utilization ssssee 115 Lists for phone numbers and contacts 83 Location of the telephone cccceeeeeeeeeeeeeeees 4 Locking unlocking eseeennm 99 M Menu User i nnn 39 155 Mobile phone number guest telephone 106 Mobility
89. is available for initiated functions The following functions are deleted if enabled Forwarding on Advisory msg on Ringing group on Hunt group off Suppress caller ID Waiting tone off DND on Ringer cutoff on Received messages View callbacks Open the Service Menu gt Page 39 Select and confirm the option shown Select and confirm the option shown Activating functions for another telephone If configured consult your administrator you can activate and deactivate the following functions for other phones associated service Do not disturb code 97 97 gt Page 97 Call forwarding code 11 12 13 1 gt Page 73 Lock and unlock phone code 66 466 gt Page 99 Ringing group code 81 81 gt Page 123 Leave message advisory message code 69 69 gt Page 102 Group call code 85 4285 gt Page 123 Reset services and functions code 0 gt Page 110 Control relays code 90 90 gt Page 113 Night answer code 44 44 gt Page 69 Timed reminders code 46 46 gt Page 101 Open the Service Menu gt Page 39 Select and confirm the option shown Enter the internal station number of the phone for which you wish to activate the function Enter code for example 97 for Do not disturb on For any additional input follow the instructions on your display 1 Differing display views in a HiPath 4000 environment gt Page 153 More functions services 111 B Using syste
90. it gt Page 99 To correct any other problems First consult your administrator If the problem still cannot be resolved the administrator has to contact Customer Service Care and cleaning instructions Never spray the phone with liquids as the penetrating fluids can lead to malfunctions or may damage the device Clean the phone with a soft and slightly damp cloth Do not use substances such as alcohol chemicals household cleaners or solvents as these substances can lead to surface damage or cause the coating to peel Local user menu 159 Local user menu Opening the user menu on the phone Press the key until the Settings tab is active Select and confirm the User menu option You are prompted to enter the User password Confirm your input with ok The options of the user menu are available User menu display The majority of settings that can be made via the user menu on the phone can also be made via the web interface gt Page 156 Changes are usually confirmed using the Save amp exit option or discarded using the Exit no save option User Ringer Local Ringers gt Page 142 1 1 Internal Option Save amp exit Name 1 Internal Ringer sound Ring file Pattern melody 2 Pattern sequence 2 2 External Call Option Save amp exit Name External Call Ringer sound Ring file Pattern melody 2 Pattern sequence2 3 Attention Ringer Option Save am
91. ith PoE Power over Ethernet which complies with the IEEE 802 3af standard AN Never open the telephone or a key module Should you encounter any problems consult your administrator A Use only original accessories The use of other accessories may be hazardous and will render the warranty extended manufacturer s liability and the CE marking invalid Trademarks C The device conforms to the EU Directive 1999 5 EC as attested by the CE marking E All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities The correct disposal and separate collection of your old appliance will help prevent potential negative consequences for the environment and human health It is a precondition for reuse and recycling of used electrical and electronic equipment For more detailed information about disposal of your old appliance please contact your city office waste disposal service the shop where you purchased the product or your sales representative The statements quoted above are only fully valid for equipment that is installed and sold in the countries of the European Union and is covered by the European Directive 2002 96 EC Countries outside the European Union may have other regulations regarding the disposal of electrical and electronic equipment Important information Location
92. key More features gt Shift key if nec Save incomplete Save Programming keys You can program frequently used functions phone numbers or procedures onto the keys on your OpenScape Desk Phone IP 55 G Configuring function keys See also gt Page 22 Example Programming the Shift key Press and hold the required sensor key Press the softkey Open the Program Service menu gt Page 39 Select and confirm the option shown Press the required sensor key If the key is already in use the programmed phone number appears on the display Confirm the option shown IIE A list of all available functions is displayed see the overview gt Page 78 Select and confirm the option shown Confirm the option shown Select and confirm the option shown Some functions e g with Call forwarding can be saved even if incomplete This means that when later initiating the function by pressing the button further inputs are required Confirm the option shown Impe Pressing the key initiates the programmed function For functions that can be switched on off such as Do not disturb press once to switch the function on and press again to switch the function off When the function is switched on the LED lights up The label appears automatically and cannot be changed for the Shift key It can be changed for all other functions gt Page 82 The LED displays show the status of the function gt
93. key Activating Open the idle menu Page 27 Press the softkey Deactivating Open the idle menu gt Page 27 Press the softkey Deactivating the ringtone You can deactivate your ringtone if you do not want to be disturbed by your phone ringing Deactivating Press the key shown until the icon for the deactivated ring tone appears on the display gt Page 25 Activating Press the key shown until the icon for the deactivated ring tone disappears from the display 1 Differing display views in a HiPath 4000 environment gt Page 153 Privacy security 97 Suppress call Restore caller Do not disturb If you do not wish to take calls you can activate do not disturb Internal callers hear the busy tone external callers are connected to another phone which you can specify consult your administrator Impe With multi line telephones Do not disturb can only be used for the primary line gt Page 115 Activating Open the idle menu Page 27 Press the softkey The DND icon appears on the status bar gt Page 25 Deactivating Open the idle menu Page 27 Press the softkey D When you lift the handset you will hear a special tone continuous buzzing reminding you that Do not disturb is activated Authorized internal callers automatically override the DND feature after five seconds Suppressing your phone number on the called party s phone You can prevent your statio
94. l phones that are able to use certain functions Activating deactivating a group call If configured consult your administrator you belong to one or more groups of stations which can be reached via hunt group or group call station numbers Incoming calls are signaled one after the other 7 hunt group or simultaneously 7 group call on all phones in the group until a group member answers the call You can also belong to a team including executive secretary configurations in which station numbers are programmed on trunk keys Page 115 Every group member can still be reached at his or her personal phone number You can activate and deactivate the audible signal for a hunt group group call or individual trunks in a group including executive secretary If the LED on a programmed Group call key is illuminated gt Page 77 this means that the audible tone was activated for at least one group D This function is not available for the executive phone in team executive secretary configurations D Special features must be taken into consideration if your telephone operates with system networking via LAN Page 128 Open the idle menu Page 27 Leave hunt gro Press the softkey or Join hunt grou Press the softkey or MH or 7 Press the Group call key 1 Differing display views in a HiPath 4000 environment gt Page 153 124 Using team functions Leave hunt gro or Join hunt grou M
95. ld party alternating Press the softkey Pay attention to the notes on voice encryption gt Page 94 Initiating a three party conference Press the softkey D a If voice encryption is not activated or not available on a conference party s phone the entire conference is not secure It may be indicated that the call is not secure gt Page 94 Leaving a conference Press the softkey IIE For more information on conferences see gt Page 65 48 Basic functions Enquiry Set Callback Transferring a call If the person you are speaking to wants to speak to another colleague of yours you can transfer the call to that colleague Press the softkey Enter the number of the party to whom you want to transfer the call Announce the call if necessary Replace the handset Press the softkey Using callback You can request a callback if the station called is busy or if nobody answers This feature saves you from having to make repeated attempts to reach the user You receive a callback When the other party is no longer busy When the user who did not answer has conducted another call Impe When configured consult your administrator all callback requests are automatically deleted overnight Saving a callback Prerequisite You have reached a busy line or no one answers Press the softkey Accepting a callback Prerequisite A callback was saved Your telephone rings and the follow
96. m functions from externally DISA Direct Inward System Access If configured consult your administrator you can use an external phone like an internal station to set up an outgoing external connection via the system You can also activate or deactivate the following system functions Reset services and functions code 0 gt Page 110 Call forwarding code 1 71 gt Page 73 Lock and unlock phone code 66 66 gt Page 99 Save your PIN code code 93 gt Page 100 Send a message code 68 68 gt Page 102 Leave an advisory message code 69 69 gt Page 104 Ringing group code 81 81 gt Page 123 Group call code 85 85 gt Page 123 Caller ID suppression code 86 86 gt Page 97 Camp on tone code 87 87 gt Page 62 Open door code 61 gt Page 52 Release door opener code 89 89 gt Page 52 Control relays code 90 90 gt Page 113 Do not disturb code 97 97 gt Page 97 Ringer cutoff code 98 98 gt Page 96 Dial using speed dial code 7 gt Page 57 Associated service code 83 Page 110 Prerequisite Your phone supports tone dialing DTMF or you can switch your phone to tone dialing The phone is not connected to the system Establish a connection to the system Enter the station number consult your administrator Wait for the continuous tone if necessary switch phone to tone dialing and enter the internal number assigned to you and the corresponding PIN code Enter the code only requi
97. m the option shown If a phone number is already entered Confirm the option shown Enter the destination number Confirm the option shown Deactivating call forwarding deleting a destination Open the Service Menu gt Page 39 Confirm the option shown Select and confirm the option shown Confirm to deactivate and delete the forwarding destination Select and confirm to return to idle mode and not deactivate call forwarding 76 Call forwarding Trunk FWD on 1 immediate or 2 0n no answer or 3 on busy Save E Trunk FWD off or lu or abe or Bet zi Call forwarding in the carrier network and forwarding multiple subscriber numbers MSN not for U S If this function has been configured consult your administrator you can forward calls to your assigned multiple subscriber number MSN DID number directly within the carrier network For example you can forward your phone line to your home phone after business hours Select and confirm the option shown Select and confirm the call forwarding type required Enter your DID number Enter the destination number without the external code Confirm the option shown Deactivating call forwarding Select and confirm the option shown Confirm the displayed call forwarding type Enter the activated call forwarding type Enter your DID number Programming keys T7 or Prog feature key Change
98. mber Secondary business number Mobile phone number Private phone number Phone number is not saved in personal phonebook
99. ming Screensaver Ring tones mp Contact your administrator for the latest version of OpenStage Manager Getting to know the OpenScape Desk Phone 19 Keys Function keys Function when key is pressed 6 Forward Activate deactivate call forwarding 2 Page 70 Cues Start conference gt Page 65 ransfer Transfer a call gt Page 48 Hold active call gt Page 64 1 If the key LED on your phone is flashing your station has been set up as a forwarding destination Audio controls Audio keys Function when key is pressed 7 Activate deactivate the loudspeaker gt Page 43 Activate deactivate the headset gt Page 43 Adjust the speaker volume Page 42 Adjust the speaker volume Page 42 Activate deactivate microphone also for speakerphone mode gt Page 46 Mode keys You can switch to the relevant application using these mode keys To select a tab within an application press the relevant key repeatedly until the required tab is displayed Function when key is pressed 3 Display telephony interface gt Page 32 The LED lights red irector Display phonebooks gt Page 33 The LED lights red all Log Display call lists gt Page 36 The LED lights red essages Display messages gt Page 38 The LED lights red ervices Display user applications menu gt Page 39 The LED lights red The selected function is indicated by the icon on the display gt Page 3
100. n key or If a key is not configured in Enter the code for Mobile Login Log off see gt Page 167 seh The logoff procedure begins The guest telephone is now available again with its original phone number features and functions In the case of the Data Mobility variant the caller list from the guest tele phone is only now transferred to the DLS server The guest telephone data is restored via the DLS server It is now available again with its original phone number features and functions Any call forwarding instruction set can now be deleted If transfer of the caller list is interrupted for example because the server is temporarily unavailable you can cancel the procedure completely A corresponding icon is shown on the status bar gt Page 25 If the cause of the interruption cannot be resolved you should cancel the procedure In this case an empty caller list is available Fax details and message on answering machine If a fax or answering machine is connected to your system and you have assigned the Fax details function to a programmable key Page 77 the key lights up when a fax or a message has been received Deactivating signaling L1 Press the illuminated Fax service key The LED goes out 110 More functions services More features gt Reset services Associated serv Resetting services and functions system wide cancelation for a telephone A general reset procedure
101. n number Possible causes The system currently has no free space for external station numbers Possible reactions Try again later Possible cause 1 If Clear other level appears on the menu you tried to program a function or internal station number with LED on a key that is already programmed on the second level for example external station number Possible reactions Confirm Clear other level to save the station number function 158 Fixing problems Possible cause 2 If Clear LED support appears in the menu you tried to program a station number without LED display or an external station number on a key that is already programmed with an internal phone number with LED display Possible reactions Confirm Clear LED support to save the station number The existing internal station number remains on the other level without LED display Contact partner in case of problems Contact your administrator if a fault persists for more than five minutes for example Troubleshooting Pressed key does not respond Check if the key is stuck Telephone does not ring Check whether the Do not disturb function is activated on your telephone Do not disturb icon appears on the screen Page 25 If so deactivate it You cannot dial an external number Check whether your telephone is locked The following message appears on the screen Not authorized If the phone is locked enter your PIN to unlock
102. n number or name from appearing on the displays of external parties you call This setting remains active until you deactivate it Activating Open the idle menu Page 27 Press the softkey Deactivating Open the idle menu Page 27 Press the softkey Your administrator can activate deactivate caller ID suppression for all Ld phones 98 Privacy security Services Room monitor or r zi Services Trace call Monitoring a room You can use a phone to monitor a room This function must be enabled on the monitoring phone When you call this phone you can immediately hear what is happening in that room Activating the telephone to be monitored Open the Service Menu gt Page 39 Select and confirm the option shown You can either leave the telephone in speakerphone mode or lift the handset and leave it directed towards the noise source Deactivating the telephone to be monitored Press the illuminated key The LED goes out Replace the handset Monitoring the room Enter the internal station number of the phone located in the room that you wish to monitor Trace call identifying anonymous callers not for U S You can identify malicious external callers You can record the caller s phone number during a call or for up to 30 seconds after a call You should not hang up in the process Open the Service Menu Page 39 Select and confirm the option shown D If the trace is suc
103. nal Consultation Associated dial Associated serv Tel data service Relocate Change number Mobile login Discreet call 80 Programming keys or Prog feature key Change key More features gt Procedure key Pave Bass OO hs 2a Ba 4 gril if nec MEN Save or Previous if nec Key label Exit or Another key Programming a procedure key Numbers and functions that require further input i e which contain several operating steps can be saved on a key on your telephone Press and hold the required sensor key Press the softkey Open the Program Service menu gt Page 39 Select and confirm the option shown Press the required sensor key If the key is already in use the programmed phone number appears on the display Confirm the option shown Select and confirm the option shown Confirm the option shown Enter procedure Example Code for associated dialing Number of the phone for which the call should be made The number to be dialed Press the Pause key to enter pauses a P appears on the display Confirm the option shown If you make a mistake Select and confirm the option shown This deletes all numbers entered Select and confirm the option shown Page 82 Confirm the option shown Select and confirm the option shown mp Select the stored procedure by pressing the sensor key Procedures with activatable deactivatable
104. nating llle 47 Transferring a call cased a ge aca ded agen eee dra ace ER piro ates ROS Rer acne eae acd 48 Using Callback isa kedaw Mbia ee had bhava Rex em Peces pee pe veo 48 Saving a callback cecs 0 cette a 48 Accepting a Callback 1 2222 bed Oe re da ae Se be ee eae 48 Viewing and deleting a saved callback 0 0 0 c eae 49 Contents 7 Enhanced phone functions 22i cri need 50 Accepting cals o erered enaena gage rei lu ag pde Er Rd RU TI d Pede gea 50 Accepting a call via the headset 0 0c nh 50 Picking up a call for another phone n os anaana aaae ses 50 Using the speakerphone 2 00000 tee eee 51 Accepting calls from the entrance telephone and opening the door 52 Accepting a call from an answering machine lille eese 53 Making calls 2 252 crane e DR ASH nde t eda Ue ph CR ER Rr EA Rire beds 54 Redialing from a calllist lsieeeeee e I I 54 Using a personal phonebook 2 2 0 000 c eect tenes 54 Using a system phonebook 0 teas 56 Using the LDAP directory 000 0 56 Making calls using system speed dial numbers 2 00000 20 e eee 57 Dialing with speed dial keyS 0 0 0 cece teens 57 Talking to your colleague with a speaker call lille 58 Talking to your colleague with discreet calling lle 58 Automatic connection setup hotline llle 59 Reserving a tr
105. nation Images phonebook Caller list Canonical settings Waiting messages are also signaled mailbox lamp or MWI The user password the canonical settings the group designation caller list and images for the phonebook are saved to a DLS server for the guest telephone The data for the mobile connection is always saved to the DLS server and regularly updated The saved data for the mobile connection is then transferred from the DLS server to the guest telephone The transfer status is shown in the display or can be read from an icon on the status bar see Page 25 108 More functions services or Entry complete Logging on to the guest telephone Log on to the guest telephone with a mobile phone number Prerequisite A mobile connection with a separate phone number and a password has been configured for you consult your administrator The Mobile Login key is configured on your OpenScape Desk Phone if appropriate Press the Mobile Login key If a key is not configured Enter the code for Mobile Login Log on see gt Page 167 You see the prompt New number Enter the mobile phone number You are prompted to enter the Code for nnn e g 834 Enter the password and confirm Press the key shown Confirm the option shown The logon procedure begins Your mobile phone number will appear preceded by the mobility icon on the status bar when you are correctly logged on Page 25 Basic You
106. nctions or 47 15 Open door Open door B E Services More features gt Door opener on or 3 change password Accepting calls from the entrance telephone and opening the door If an entrance telephone has been programmed you can use your telephone to speak to someone at the entrance telephone and to activate a door opener If you have the proper authorization consult your administrator you can activate the door opener enabling visitors to open the door themselves by entering a 5 digit code e g using a DTMF transmitter or the keypad installed Speaking to visitors via the entrance telephone Prerequisite Your telephone rings Lift the handset within thirty seconds You are connected to the entrance telephone immediately Lift the handset and answer the call Dial the entrance telephone number Opening the door from your telephone during a call from the entrance telephone Confirm the option shown Opening the door from your telephone without conducting a call with the entrance telephone Open the Service Menu Page 39 Select and confirm the option shown Dial the entrance telephone number D Special features must be taken into consideration if your telephone operates with system networking via LAN Page 132 Opening the door with a code at the door After ringing the bell enter the five digit code using the keypad or a DTMF transmitter Depending on
107. ne en es C doe ded 90 Deleting entfles 2 doter nee RR ee Rene ERE RR RO Rut IR dre Re t B RS e Re RR Re 90 Copying entries from the call lists into the personal phonebook 2 0 ccc cece lel 91 Displaying and assigning call charges 92 Displaying call charges not for U S 0 2 eae 92 Displaying call charges for another telephone not for U S liliis 93 Dialing with call charge assignment 0 000 ee eae 93 Privacy security sc ake icio c 9e a Roi aos RRP Bld 4 aoe d e d 94 Volce encpyptlOl ius sceu den kde PG RRGRE GU eb ad amas fua ee lee que Pda Ene dd 94 Notes on voice encryption 0 0 0 cc seh hh he 94 User password lllslslelselll n teens 95 Turning ringer cutoff on and off 2 0 illis hn 96 Deactivating the ringtone liliis 96 Do notdisturD 1222 15les QbeneeLbedseqesvielje Pesdebrd geb eb bend Rex Rd due idend 97 Suppressing your phone number on the called party s phone 05 97 Monitoring aroom essre elk ey Sxg db DR 4 RS YRRRR AERA ye ea Yee ee RETE es 98 Trace call identifying anonymous callers not for U S 2 20000 2c eee eee 98 Locking the telephone to prevent unauthorized use 00 000 c eee eee ees 99 Locking another telephone to prevent unauthorized use 00000 eee cease 100 Saving your PIN COUE ote d c2w2 wade lieve ne Sel a ux ER ev AR See eee des EL 100 Contents 9 More functions s
108. nistrator you can lock and unlock other telephones to prevent unauthorized access If a phone user locks his or her phone and forgets the PIN code you can use this function to unlock the phone again Open the Service Menu gt Page 39 Lock all phones Confirm the option shown Enter the internal station number of the phone you wish to lock unlock i slock phone Confirm the option shown or unlock phone Select and confirm the option shown Saving your PIN code Enter a PIN code to use the functions for locking the phone gt Page 99 for using another telephone like your own gt Page 105 You can change this lock code on your own If you forget your code contact your administrator to have the default code Ld restored The default code is 00000 Open the Service Menu Page 39 PIN and Authorization gt Select and confirm the option shown Change PIN Select and confirm the option shown Enter the current five digit code If you have not yet set a code use 00000 the first time Enter the new code Re enter the new code 1 Differing display views in a HiPath 4000 environment Page 153 2 Differing display views in a HiPath 4000 environment gt Page 153 More functions services 101 Services Timed reminder on i if nec or One time only or Daily Save Timed reminder off Delete or Exit More functions services
109. ns 92 Applications 2 cete te n Rhet e RI PR Re d ern 31 For your phone ssseseeeeeeeennee 92 Activating an application s s s 31 Cleaning information 158 Context menu ce cece eeeeeeeceeeeceeeeeeeeeeeeeeeeessenaeees 31 Code dialing in ISDN sosise 112 Selecting an entry ssssssseeene 31 Code lock Selecting the application tab 31 For pHolfe oucuae dero etui diii aa idu qd 99 Audio COMMONS i rasis atiis ni ein adi adita 19 Conference ssssssseeennenennees 47 Automatic trunk seizure prime line is not active 45 Connection options ssss 16 Consultation 5i ede e er dta edd 47 Contact B Display format tt tees 85 Context menus isiin ea ia E A 27 Basic given nennen nennen nennen 108 Control relays n 113 Browsing In tabs redet eee ts 21 Busy Forwarding calls sseeee 71 D Data mobility ssesssesssss 107 108 109 C Data PRIVACY seinasti suiii a iiia 107 Deactivating call forwarding Call Call forwarding key sse 73 PSCC UNG acie tener dee eten tat edel dentate 2 Details fax isst 109 Directed pickup see 50 Dialing Distributing ids 126 Internal SOA QIAN csse sip EE Ep 45 Ending RR 46 U MR 45 EE NT ideam GM UN CN ae Using repdial Keys sem 46 Forwarding MSN in CO see 76 aa PESO A Rae ve ee CEANU REYE tecum c
110. nsultation hold Your call partner has placed the call on hold You are conducting a call over a secure connection You are conducting a call over a non secure connection na Detailed descriptions of the various functions can be found in the sections Basic functions gt Page 42 and Enhanced phone functions gt Page 50 Applications available on your OpenScape Desk Phone 33 Phonebooks In addition to the personal phonebook this application also contains entries from other directory services such as an LDAP corporate directory and the company s internal phonebook To access Press the key until the required tab is active Example TE Tab 09 47 4 Mo 15 04 13 3057 155 Pers nlich Unternehmen i Bernoulli Daniel amp Bohr Niels 3 Chadwick James Curie Marie 4 Einstein Albert Group pickup Recording Contacts Faraday Michael amp Watt James Details Call waiting Newconat more Further entries are available Phonebook icons Icon Meaning Primary business number Secondary business number Mobile phone number Private phone number The phone number is not saved in the personal phonebook Search contacts When in the personal phonebook list view press the dialpad key that corresponds to the first letter of your search term A field opens for you to enter the search term A Q ABC2 Enter your search te
111. ntion to the notes on voice encryption gt Page 94 56 Enhanced phone functions Using a system phonebook For information about the system phonebook refer to gt Page 35 Directory Press the key shown until the Phonebook tab is active or Open the idle menu gt Page 27 Phonebook Press the softkey if nec If the system phonebook contains multiple directories 1 internal Confirm the option shown Search for a contact gt Page 33 or Marie Curie gt Select the option shown using the navigation block gt Page 20 Confirm the option shown The phone number is dialed immediately or gt Open the context menu Call Isaac Newton gt or or Call Select and confirm the option shown Pay attention to the notes on voice encryption gt Page 94 Using the LDAP directory For information about the LDAP directory refer to gt Page 35 Prerequisite You searched for and selected a contact in an LDAP database gt Page 88 Confirm the phone number is dialed immediately Press the softkey Select and confirm the option shown Pay attention to the notes on voice encryption gt Page 94 Enhanced phone functions 57 Use speed dialing Use speed dialing E E Making calls using system speed dial numbers Prerequisite You know the system speed dial numbers consult your administrator Open the Service Menu gt Page 39 Select and confirm the option shown
112. number Individual phone configuration 133 User if nec Hie Phone Screensaver or Individual phone configuration Adjusting display settings Adjusting the display to a comfortable reading angle You can swivel the display unit Adjust the display unit so that you can clearly read the screen Screensaver Activate a screensaver for the telephone idle state You can also configure this setting via the web interface gt Page 156 Activating the screensaver Prerequisite Your administrator has uploaded pictures to the OpenScape Desk Phone Press the key shown until the Settings tab is active Select and confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select the Enabled entry The phone displays the current setting Confirm the option shown Select and confirm the option shown in the context menu Press the softkey Press the softkey to cancel the action 134 Individual phone configuration User if nec P Phone Screensaver Inactivity delay mins 30 or 20 or Cancel Services User if nec P Phone Screensaver 102 15 or Cancel Automatic screensaver activation Set how long OpenScape Desk Phone should be idle before the screensaver automatically activates You can also configure this setting
113. of the telephone The telephone should be operated in a controlled environment with an ambient temperature between 5 C and 40 C To ensure good speakerphone quality the area in front of the microphone front right should be kept clear The optimum speakerphone distance is 50 cm Do not install the telephone in a room where large quantities of dust accumulate this can considerably reduce the service life of the telephone Do not expose the telephone to direct sunlight or any other source of heat as this is liable to damage the electronic components and the plastic casing Do not operate the telephone in damp environments such as bathrooms Software update D s During a software update the phone must not be disconnected from the power supply unit the LAN line or the phone line An update action is indicated by messages on the display and or by flashing LEDs Product support on the Internet Information and support for our products can be found on the Internet at http www unify com Technical notes current information about firmware updates frequently asked questions and lots more can be found on the Internet at http wiki unify com Contents 5 Contents Importanb informatiON 44 4646 dedi e odore e hoe 25 3 TrademarKS 3 cde EROR PR wA EUER ves A UU a eae Pu Y wipe T EUR 3 Location of the telephone 0000 cette 4 Software update sori spen emo Rs RR oh oh EROR RE a be waa CEU ded 4 Product suppor
114. oftkey Press the key to switch to the call view Press the softkey Enter the forwarding destination Press the softkey Press the key to switch to the call view 72 Call forwarding Forward Variable All calls gt Edit favourites Saving a phone number as a favorite for call forwarding You can save up to five phone numbers as favorites These phone numbers are then offered to you on softkeys when you are programming a call forwarding destination If you use a station number for a contact that is already stored in the personal phonebook the submenu for the call forwarding type selected shows the relevant name with the appropriate icon rather than the station number Example i Variable All calls gt 3 Dalai Lama You can also configure this setting via the web interface Page 156 Press the key shown Press the softkey The Forwarding page opens Select a call forwarding instruction of your choice Press the softkey The Edit favourite numbers page opens Existing phone numbers are displayed Select and confirm the phone number input field for example 1 Select profile 1 to 5 Press the softkey Enter the phone number The following softkeys are available to you for input 23 gt Abc H c Ol gt H i O o OTOJ A 21S n a e S 7 ME Press the softkey to conclude input of the phone number Press the softkey to save the list of favo
115. ok Loo label Ma _ Characters entered Save entry _ Save entry Delete Charact Delete character Previous End 1 Alternatively press the key Character overview depends on the current language setting 1 Space 2 Next letter in uppercase 3 Delete character 24 Getting to know the OpenScape Desk Phone Dialpad Text input In cases where text input is possible you can use the dialpad to input text punctuation and special characters in addition to the digits 0 to 9 and the hash and asterisk symbols To do this press the numerical keys repeatedly Example To enter the letter h press the number key on the keypad twice When entering the text all available characters for this key are displayed After a short while the character in focus is displayed in the input field Imp To speed up input you can confirm your entry by pressing on the TouchGuide after you have selected the required character To enter a digit in an alphanumerical input field press the relevant key and hold it down You no longer need to scroll through the entire list of possible characters Alphabetic labeling of dial keys is also useful when entering vanity numbers letters associated with the phone number s digits as indicated on the telephone spell a name e g 0700 PATTERN 0700 687837 Char
116. on 145 User nm 1 uf if nec p Configuration Outgoing calls En bloc dialing Deactivated gt Activated gt Cancel More features gt Select language Spanish En bloc dialing This function is not supported by OpenScape Business If en bloc dialing is activated you can delete characters with the backspace key as you enter a phone number and then enter new characters The connection is only established when you confirm Dial You can also configure this setting via the web interface gt Page 154 Press the key shown until the Settings tab is active Select and confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown The current setting is shown on the display Select and confirm the option shown in the context menu Press the softkey Press the softkey to cancel the action Language for system functions Open the Service Menu gt Page 39 Select and confirm the option shown Confirm the option shown Select the language you wish to use e g Spanish and confirm 146 Individual phone configuration User ann 1 uf if nec amp 5 Configuration Connected calls Secure call alert Yes Cancel or Tone and indication with an unsecured voice connection The pop up menu that indicates 10
117. on the configuration this may be necessary so other members can also pick up the call on hold Picking up a held call Prerequisite One or more calls are on hold The phone is idle Open the Service Menu gt Page 39 Select and confirm the option shown Select and confirm the option shown If the Retrieve key gt Page 77 is available press it Enter the noted trunk number If there is a Line key available for the relevant trunk the LED flashes slowly Press the key shown Enhanced phone functions 65 Start conferen Return to held Conference Drop last conf End conference or ya or T Conference In a conference call you can talk to as many as four other parties at the same time These may be internal or external users You can only add parties to or remove them from a conference if you imp OL initiated the conference You are conducting a call Press the softkey Call a third party If the third party does not answer Press the softkey Inform this party that you are initiating a conference Press the softkey A tone sounds every 30 seconds to indicate that a conference is in progress can be disabled consult your administrator Ie If voice encryption is not activated or not available on a conference party s phone the entire conference is not secure It may be indicated that the call is not secure gt Page 94 Adding up to five parties to a conferen
118. onducting a call Open the Service Menu gt Page 39 Calls gt Select and confirm the option shown Park a call Select and confirm the option shown Enter the number of the park position 0 9 and make a note of it If the park position number you entered is not displayed it is already in use enter another one Retrieving a parked call Prerequisite One or more calls have been parked The phone is idle Open the Service Menu gt Page 39 Calls gt Select and confirm the option shown Retrieve call Select and confirm the option shown FA Enter the park position number you noted earlier If the park position number you enter is not in use you cannot retrieve the call D If a parked call is not picked up the call is returned to the telephone from where it was parked recall after a specific period of time 1 Differing display views in a HiPath 4000 environment gt Page 153 64 Enhanced phone functions Held on line 801 if nec r or Services Calls gt Retrieve line or Placing an external call on hold You can place external calls on hold All other stations can then pick up the call on the assigned line Press the key shown The message of the relevant trunk appears e g 801 note the trunk number If available the LED of the assigned trunk key flashes slowly Replace the handset Press the Disconnect key if configured gt Page 77 Depending
119. onfirm the option shown or Exit Select and confirm the option shown Services Calls gt Speaker call gt Sa Talking to your colleague with a speaker call You can make a speaker announcement through a loudspeaker if connected consult your administrator or to an internal user with a system telephone without any action on their part Open the Service Menu gt Page 39 Select and confirm the option shown Select and confirm the option shown Enter the phone number VJ Responding to a speaker call gt Page 51 Talking to your colleague with discreet calling If this function has been configured consult your administrator you can join an ongoing call conducted by an internal user on a system telephone with display You can listen in unnoticed and speak to the internal user without being overheard by the other party discreet calling Lift the handset Enter the code Enter your internal station number i Your administrator can protect your telephone against discreet calling 1 Differing display views in a HiPath 4000 environment gt Page 153 Enhanced phone functions 59 Reserve trunk S Automatic connection setup hotline If this function is configured consult your administrator the system automatically sets up a connection to a preset internal or external destination Lift the handset Depending on the setting the connection is either set up imm
120. or 301 X Group name or 301 Group name Next or Leave group or Join group or Leave all groups or Rejoin all groups You belong to multiple groups or to one group with trunk keys including executive secretary configuration Open the idle menu Page 27 Press the softkey Press the softkey Press the Group call key If an X appears between group trunk number such as 301 and group name the audible tone is active for this group or trunk No X means that the audible tone is deactivated Confirm the option shown The next group trunk number is displayed with a group name Select and confirm the option shownPl The audible tone for the group trunk displayed is deactivated Select and confirm the option shownPl The audible tone for the group trunk displayed is activated Select and confirm the option shown The audible tone for all groups and trunks is deactivated Select and confirm the option shownPl The audible tone for all groups and trunks is activated ID If you have activated the audible tone for another group trunk or deactivated the audible tone for all groups trunks you belong to you will hear a special dial tone when you lift the handset 1 Differing display views in a HiPath 4000 environment gt Page 153 2 Differing display views in a HiPath 4000 environment gt Page 153 Using team functions 125
121. or OpenScape Office MX LX communication platforms as the night answer Page 69 Open the idle menu Page 27 Press the softkey Enter the DISA number of the OpenScape Business OpenScape Business or OpenScape Office MX LX to which the night answer phone is connected Confirm your entry Enter the DISA station number of the phone you wish to use to activate deactivate night answer Confirm your entry Activating Open the idle menu Page 27 Press the softkey Enter the destination number temporary night answer service Select and confirm the option shown Deactivating Open the idle menu Page 27 Press the softkey Special functions in the LAN 131 Destinations gt Ringing group on Add to ringing group or Add another station or Display remove Entry complete Save Exit Ringing group Ringing group You can have calls for your telephone signaled audibly at external telephones or at telephones in other OpenScape Business OpenScape Business or OpenScape Office MX LX communication platforms gt Page 123 Saving displaying and deleting telephones for the ringing group Open the Service Menu gt Page 39 Confirm the option shown Select and confirm the option shown Confirm the option shown Select and confirm the option shown Select and confirm then follow the operating instructions Enter the phone number Confirm the option shown Confirm the option
122. p exit Name Attention Ringer Ringer sound Ring file Pattern melody 2 Pattern sequence2 Ringer mode gt Page 138 Option Save amp exit Mode HiPath Local ringer Back 160 Local user menu Audio Volumes Option Save amp exit Loudspeaker Ringer Handset Headset Handsfree Rollover Warning tone Settings Option Ringer file Ringer2 mp3 Room character Normal Normal Echoing Muffled Headset socket Cordless headset Wired headset Cordless headset Conference unit wn D lt Qo o x Configuration Outgoing calls Option Save amp exit Block dialing Deactivated not supported Activated Call forwarding O Variable All calls O Variable External calls O Variable Internal calls Connected calls Option Save amp exit Secure call alert 2 Page 139 gt Page 141 gt Page 140 gt Page 144 gt Page 145 gt Page 70 gt Page 94 Local user menu 161 Phone Backup Restore 2 Page 149 Restore 2 Page 151 Restore selected 2 Page 152 Replace 2 Page 150 Full ID gt Page 153 Delete gt Page 153 Screensaver gt Page 133 Option Save amp exit Enabled Yes Yes No Start mins 30 2 Page 134 0 5 10 20 30 60 Picture time secs 10 2 Page 134 0 5 10 20 30 60
123. plications available on your phone Application navigation Activating an application You can switch to the relevant application using the mode keys Page 19 Scrolling through application tabs If an application has more than one tab you can select the tab you want by pressing the mode key repeatedly Page 30 Scrolling through lists You can use the navigation block to scroll through entries and confirm the functions you want 2 Page 20 Softkey Liste The Softkey Liste changes depending on the situation An option is selected using the respective softkey gt Page 29 32 Applications available on your OpenScape Desk Phone Telephony interface Additional information is displayed in the telephony interface for example when your phone rings when you dial a number or during a call I The same information is available on multi line telephones for the selected line in the line l overview To access Press the NE key Example 11 57 Fr 12 04 14 3339 Icon indicating call status 4 Gerhard Maier 01 20 Call duration 4982621565 Current call s possibly with information stored in the phonebook Call requests and current states E Angela Huber P 4930666007 LE SetCatback Send Message Tanter ENN Softkey Liste with situation dependent options Icons for frequent call states Icon Meaning The call is active The call has been disconnected You have placed the call on hold e g co
124. r example a shared line is being used by a telephone a status message indicating that this line is busy is displayed on all other telephones that share this line Direct call line A line with a direct connection to another telephone You can see the status of the line from the LED display Line seizure Line seizure must be configured consult your administrator If automatic line seizure is configured a trunk is automatically assigned when you lift the handset or press the speaker key 116 Making calls in the team executive secretary configuration Line trunk keys The programmable keys on multi line phones function as line or trunk keys Every sensor key programmed as a Trunk key key label Transfer Trk corresponds to one trunk with the result that you can configure up to nine trunks in OpenScape Desk Phone IP 55 G and up to eight trunks in OpenScape Desk Phone IP 35 G As a team member you can independently program the following functions on keys gt Page 77 Direct station select Join leave group not available on executive phone in an executive secretary team Ring transfer On Off only in an executive secretary team You can also program a sensor key with the function Forward Line call forwarding for each line LED displays on trunk keys Meaning Off The line is in idle mode Incoming call on the line Flashing Hold reminder is activated The line is on Hold On
125. racter J gt Page 140 Headset socket gt Page 144 156 Web interface Configuration Outgoing calls Block dialingt amp j gt Page 145 not supported Incoming calls Forwarding Favourites gt Page 72 Forwarding t amp j gt Page 70 CF immediate on notset Forward internal calls allowed L1 on not set Forward external calls allowed L1 on not set Phone Display Display settings Display brightness t gt Page 136 Key mod contrast t amp j gt Page 137 Miscellaneous Display theme 9 gt Page 135 Screensaver Screensaver enabled 9 gt Page 133 Start minutes Picture time secs t amp j gt Page 134 Fixing problems 157 Incorrect input Not authorized Currently not possible Invalid station number Key memory is full Key affects other level Fixing problems Responding to error messages on the display Possible causes Station number is incorrect Possible reactions Enter correct station number Possible causes Locked function selected Possible reactions Apply to the administrator for authorization for relevant function Possible causes Dialed a non existent station number Called phone is unplugged Possible reactions Enter correct station number Call this station again later Possible causes Dialed your own station number Possible reactions Enter correct statio
126. red if programmed in the system Wait for the dial tone and enter the code for example 97 for Do not disturb on If necessary make further entries refer also to the user guide for dial pulse DTMF phones Dial the external number You can only perform one function establish one outgoing connection at a I time The connection is cleared as soon as the function is successfully activated In the case of an external call the connection is cleared as soon as one of the call partners hangs up 112 More functions services Keypad dialing zi Tel data service lo xyz Entry complete ii l aa Iwy Using functions in ISDN via code dialing keypad dialing If authorized consult your administrator you can access ISDN functions in some regions using codes Open the Service Menu Page 39 Select and confirm the option shown Enter the required trunk number consult your administrator Enter a code for the required ISDN function consult your administrator pe Contact your network provider to find out which ISDN functions can be code operated in your country Unify GmbH amp Co KG shall not be liable for damages costs that may be incurred by fraudulent activities or remote operation such as toll fraud Controlling connected computers or their programs telephone data service If this function has been configured consult your administrator you can control connected compu
127. rites Call forwarding 73 Forward i Set forwarding or 1 all calls or 2 external calls only or 3 internal calls only Save Forward v Ms OA ELC Keli Forwarding express activation for all calls Press the key briefly The LED lights up Enter the forwarding destination Press the softkey The last forwarding destination saved for all calls is offered to you on the first softkey Press the softkey Call forwarding is now active for all calls The forwarding destination is automatically deleted when call forwarding is deactivated gt Page 73 Activating call forwarding via the Program Service menu Configuring via the Service Menu Open the idle menu Page 27 D Special features must be taken into consideration if your telephone operates with system networking via LAN gt Page 129 Press the softkey Confirm the option shown Select and confirm the option shown Select and confirm the option shown Enter the destination number Confirm the option shown Deactivating call forwarding Press the illuminated key The key LED goes out Open the idle menu Page 27 Press the softkey 74 Call forwarding Destinations gt CFNR on if nec Change zi Save Destinations gt CFNR off Delete or Exit Using system forwarding instructions Call forwarding no reply CFNR Calls that are not answere
128. rm using the dialpad gt Page 24 The cursor jumps to the first entry in the list that matches the character you entered in the search field 34 Applications available on your OpenScape Desk Phone Personal phonebook The Personal tab contains your personal phonebook You can store up to 1 000 contacts in this phonebook The entries are sorted in alphabetical order in the phonebook list and displayed with the icon for the specified default phone number There are two ways of creating new contacts Via the phonebock list softkeys Page 83 Accept entry from LDAP search Page 89 Contact details The type of data displayed for a call in the telephony interface gt Page 32 is dependent on the information you have stored for this contact in your personal phonebook A contact consists of an entry in the First name or Last name fields and at least one phone number Page 83 In addition you can store non telephony specific data e g address function etc for each entry You can store several phone numbers for each contact In this case however you should define a preferred number Page 83 Classify your contacts into groups Page 86 Save a picture of the contact gt Page 84 Managing contacts All saved contacts are listed in alphabetical order on the Personal tab You can use the softkeys to create new contacts Page 83 define the contact display format gt Page 85 sort contacts into groups Pa
129. s generally recommended see Page 149 in order to prevent possible loss of data Basic When logging on to the guest telephone the following mobile connection settings are transferred Key assignments Authorizations Call forwarding Waiting messages are also signaled mailbox lamp or MWI The phonebook and the caller list for the guest telephone are displayed and can be used More functions services 107 Data privacy When logging on to the guest telephone the following mobile connection settings are transferred Key assignments Call forwarding Authorizations other than user password Waiting messages are also signaled mailbox lamp or MWI The user password is not transferred For this reason you must create a new password on the telephone if you wish to use OpenStage Manager for example An empty phonebook and an empty caller list are available The phonebook and the caller list of the guest telephone are not displayed You can load your own phonebook and caller list via the restore function from a USB Memory Stick see gt Page 149 Data modified in the phonebook and caller list is lost when you log off You should therefore repeat data backup to a USB Memory Stick before logging off Data mobility When logging on to the guest telephone the following mobile connection settings are transferred Key assignments Call forwarding Authorizations User password Directory Group desig
130. splay editor 26 THEME ae ctc hne aed e addet dns 135 Three party conference sse 47 Timed reminder 2 ce ecceeceeeeeeeeeeeeeeeseneeeeeeees 101 Timed reminder answering sssssss 102 Toggle connect 1 dni aded 47 TOUCHGUIGS wisctccdscecnccocensanacaxtenesicadddaxocagetinnsenadacesnees 15 TouchSlider ns iieo ite tl endet 19 Trace call 2 tt ette REM Ede hts 98 Transferring call sess 48 119 Troubleshooting sssssesssss 147 158 Trunk seizure automatic eeeeeee 45 166 Index U Unencrypted call eee 94 Uniform Call Distribution ssessessssss 126 USB Memory Stick ssssessssssss 106 107 Backup SCop6e i t tege ott dated dns 149 Checking backups secerni 153 Connecting iine e e alza 149 Deleting backups ee 153 REMOVING vec fects i sett edere aei P bd ta ddae 149 User data Restoring 2 3 rip et ade ege E a EE ED os 151 Restoring all 1 taret oa 151 Restoring selected eesuusss 152 SAVING ce 149 150 User interface OpenScape Desk Phone IP 55 G 15 User mierit 2 deri centi eri doe iT ien dd 39 155 User password sssssesssseeme 95 User suppoOrt i edet een t etn c std ete ee RR eod 12 Using E
131. ss the softkey 12345 Press the softkey for the selected phone number The phone number is dialed Pay attention to the notes on voice encryption gt Page 94 Using a personal phonebook For information about the personal phonebook as well as sample entries refer to gt Page 33 For a description of how to create contacts refer to gt Page 83 Calling a contact from the phonebook list Directory Press the key shown until the Personal tab is active Search for a contact gt Page 33 or y Niels Bohr gt Select the party Confirm the option shown The phone number defined as the default number gt Page 83 is dialed or Press the softkey Select and confirm the required phone number using the icons and press the softkey Explanation of the icons gt Page 33 Pay attention to the notes on voice encryption gt Page 94 Enhanced phone functions 55 Directory Options gt Groups VIP gt View 1 Niels Bohr gt or Calling a contact from a group Press the key shown until the Personal tab is active Select and confirm the option shown Press the softkey Select the required group Press the softkey Select a group member Confirm the option shown The phone number defined as the default number gt Page 83 is dialed Press the softkey Select and confirm the required phone number using the icons and press the softkey Explanation of the icons gt Page 33 Pay atte
132. t Page 123 call forwarding gt Page 70 or call forwarding no answer to the internal station number of your PSE A call request is signaled automatically Answering the page from the nearest telephone g ___ Lift the handset Enter the code i Enter own station number Making calls in the team executive secretary configuration 115 Making calls in the team executive secretary configuration If configured consult your administrator you belong to a team of subscribers with multiple lines MultiLine gt Page 14 Your phone features trunk keys MULAP keys gt Page 116 Lines A distinction is made between primary and secondary lines Each of these line types can be used on a private or shared basis gt Page 115 Primary line All multi line telephones have a primary line This line can be reached in the usual manner via your public phone number Incoming calls to your number are signaled on this line Secondary line A secondary line on your phone is used as a primary line by another subscriber Your primary line which is configured on another telephone simultaneously functions as the secondary line on that telephone Line utilization Private line A line that is used by a single telephone This line cannot be used as a secondary line by another telephone Shared line A line that is configured on multiple telephones The line status is displayed for all telephones that share this line if configured If fo
133. t in 10 100 Mbps Ethernet switch The OpenScape Desk Phone has a 1000 Mbps Ethernet switch This means that you can connect a PC to the LAN directly via the phone The option for connecting the telephone and PC must first be activated on the telephone by your administrator Network switch OpenScape Desk Phone IP 55G PC Using this connection option saves one network port for each switch used and requires fewer or shorter network cables when arranged correctly 18 Getting to know the OpenScape Desk Phone OpenScape Key Module 55 The OpenScape Key Module 55 is a key module attached to the side of the phone that provides an additional 12 illuminated programmable keys Like keys on the phone these keys can be programmed and used according to your needs gt Page 22 You can attach up to two OpenScape Key Module 55 modules to your OpenScape Desk Phone IP 55 G The diagram shows an OpenScape Key Module 55 for OpenScape Desk Phone IP 55 G OpenStage Manager This program offers you an additional option for tailoring your OpenScape Desk Phone IP 55 G to your personal needs Your OpenStage Manager is suitable for the following models OpenScape Desk Phone IP 55 G OpenStage 60 SIP HFA OpenStage 60 T OpenStage 80 SIP HFA OpenStage 80 T OpenStage 60 G 80 G SIP HFA Features Phonebook management Assignment of images to contacts Synchronization of contacts Save and restore Key program
134. t on the Internet 000000 cee eee 4 General information llle 12 About this manual 0 000 rr 12 Set VICO s deed end dodo qd de be bdo bp get ded qd dde detis d oe ek 12 Intended US 1 0 2 ce nee rr rns 13 Telephone type esed TRES PRESSE ERE AA a age ae GG X EE P eR e iu 13 Volce encryptlon uote ead eee aed Rid A gin LR RA EUR eee ad eee ee dn 13 Speakerphone quality and display legibility llle 13 Multi line telephone executive secretary functions 2 0 00 eee 14 Group furictlonis a2 set wegeea eR pone e s 4a eae ie Se RISE Ee RA od ok 14 Getting to know the OpenScape Desk Phone 15 The user interface of your OpenScape Desk Phone IP 55G ullllllsususu 15 Ports on the underside of the phone 000 00 eee sees 16 Using network ports more efficiently 0 lille II 17 OpenScape Key Module 55 0 00 cette 18 OpenStage Manager ssis arenas daia uh ERR LEA A RR ERA ERR eae 18 Features ue xxu SX E RAUS E AURI I RR E NUR UR RA URN AE RS UR QURE ee 18 KOyS s2ctedtie dices hbesbegde sur dd WE T eta E D DEDE IEEE dokn dh bed 19 Functloh Keys essa RR ERR RA Sela RR NR RE a Peace Ru Ra enn CARO REOR 19 Audio controls 224 ELA ORARE Seb ta ER MEER ERRARE EA RUE E Ee 19 Mode Kays pase 2 ee M ERE aA EE oO Se Ala Ped E NR RR ERE 19 Navigation block 4 222 hoe bert Bisa peed b CR PR E RR Re BA ede 20 SOftKGyS oid ues c eR EYGG4E
135. ters or programs running on them such as hotel services or information systems from your telephone Prerequisite You have set up a connection Open the Service Menu Page 39 Confirm the option shown For entering data you are guided by the connected computer However depending on the configuration consult your administrator you have to enter your data in one of the following ways Input in en bloc mode Enter data Complete entry Select and confirm the option shown Input in online mode The connected computer processes your entries directly Complete entry Enter data More functions services 113 PA E M or 47 77 Control Relay On or Control Relay Off Communicating with PC applications over a CSTA interface If configured consult your administrator you can use your phone to communicate with PC applications CSTA Computer Supported Telecommunications Applications You send information to the application and receive information from the application for example via your phone display Press the Data I O key key programming gt Page 77 Enter the three digit ID for the application you wish to control Use the navigation block and the dialpad for communication with the application Temporarily interrupting communication with the application The phone rings You accept the call The LED on the Data I O key flashes Communication with the application was automat
136. tes on voice encryption Page 94 The called party does not answer or is busy Replace the handset On hook dialing Internal calls Enter the phone number External calls Enter the external code and the phone number ie Your system may also be programmed so that you have to press the internal key before you dial the internal number You then do not have to enter an external code to call the external party automatic trunk seizure prime line is not active consult your administrator Pay attention to the notes on voice encryption gt Page 94 The other party answers with speaker Lift the handset On hook dialing Speakerphone mode The called party does not answer or is busy Press the key shown The LED goes out Dialing with the headset connected Prerequisite The headset is connected Internal calls Enter the phone number External calls Enter the external code and the phone number The headset key lights up The connection is set up as soon as your input is complete IiE Make sure your headset port is set up properly gt Page 144 Pay attention to the notes on voice encryption gt Page 94 46 Basic functions Reject call o Wy 9 H H Dialing with repdial keys Prerequisite You have saved a number on a sensor key gt Page 81 Press the programmed repdial key If the required phone number is on a different level first press the programmed sensor key Level X to shift levels
137. the flashing key Open the Service Menu Page 39 Select and confirm the option shown Select and confirm the option shown Confirm the displayed line Select and confirm the option shown Enter the number of the ringing telephone Pay attention to the notes on voice encryption Page 94 VJ Picking up a call in a team gt Page 123 1 Differing display views in a HiPath 4000 environment gt Page 153 Enhanced phone functions 51 o or Mute off or HF answerback on or HF answerback off Using the speakerphone A colleague addresses you directly over the speaker with a speaker call You hear a tone before the announcement The other party s name or station number appears on the screen You can conduct the call with the handset or in speakerphone mode Lift the handset and answer the call Press the OK key to confirm your selection and answer the call Press the key and answer IiE If handsfree answerback is enabled see below you do not need to switch on the microphone you can answer directly You can answer immediately in speakerphone mode If handsfree answerback is disabled default setting follow the procedure described above Placing a speaker call to a colleague gt Page 58 Enabling and disabling handsfree answerback Open the idle menu gt Page 27 Select and confirm the option shown Select and confirm the option shown 52 Enhanced phone fu
138. the option shown The called party and person to whom this party is talking hear an alerting tone every two seconds If the called party has a system telephone with display the following appears on the screen Override Number or name You can now start talking 1 Differing display views in a HiPath 4000 environment gt Page 153 Enhanced phone functions 69 Night answer on zdefault or tity Hi ESL Save Night answer off Using night answer When night answer mode is active for example during a lunch break or after office hours all external calls are immediately forwarded to a specific internal telephone night station The night station can be defined by your administrator standard night answer service or by you temporary night answer service Activating Select and confirm the option shown Press the OK dialog key to confirm standard night answer service Enter the destination number temporary night answer service Confirm the option shown Deactivating Select and confirm the option shown The administrator can also configure an automatic night answer service The automatic night answer service activates at specific times for your telephone depending on how it is programmed You can deactivate the automatic night answer service or replace it with a night answer service you configured 70 Call forwarding Forward Call forwarding You can immed
139. thernet switches eeeesess 17 Using network ports more efficiently 17 V Variable call forwarding esses 71 Voice encryption ceceeeeecceceeeeeeeeeeeeteeeteaees 13 94 Connection status sseeesee 94 M 94 W Waiting Calls 2 x iiti ee 105 Web interface ici t ci rate deiode 159 Overview of functions and codes alphabetical 167 Overview of functions and codes alphabetical The following table lists all available functions as shown on the display If configured consult your administrator functions can be activated interactively select and confirm via the Program Service menu select and confirm or enter a code or by means of keys configured as function keys L Interact Via the Functions ively Program Service menu With display gt Page 39 key Code Account code v 60 X Advisory msg on v v 69 X Advisory msg off v v 69 X Associated dialing v 67 X Associated services v 83 X Call waiting v v 55 X Waiting tone off v v 87 X Waiting tone on v v 87 X Call wait trm on v 490 X Call wait trm off v 490 X Callback z v 58 X View callbacks delete v v 58 Conference v v 3 X Start conference v Add party v End conference v v H3 Remove party v v Drop last conf party 491 Consultation v X Return to held call v v KO Quit and return
140. tions are also possible if the system is configured accordingly Activating call forwarding for one trunk activates the function for all trunk keys assigned to this trunk in your group Open the Service Menu gt Page 39 Confirm the option shown Select and confirm the option shown Press the required line key Enter the required trunk number If available Press the CFW MULAP key You have programmed a key with the incomplete CFW MULAP function excluding the call forwarding type and destination gt Page 77 Confirm the option shown Select and confirm the option shown Select and confirm the option shown Enter the code Enter the destination phone number Confirm the option shown If available Press the CFW MULAP key You have stored the call forwarding type and destination on the CFW MULAP key Page 77 Making calls in the team executive secretary configuration 121 Destinations gt Forward Line Off or m 25 or E i PA i M Deactivating call forwarding Open the Service Menu gt Page 39 Select and confirm the option shown Select and confirm the option shown Press the required line key Enter the required trunk number If available Press the CFW MULAP key Impe If you have activated call forwarding for a trunk a special dial tone sounds when the line is seized Understanding the LED displays on the sensor key for CFW MULAP The LED on the
141. u and the other party hear an acoustic announcement indicating that recording has started and an acoustic signal is emitted approx every 15 seconds during the entire recording session Impe During recording it is not possible to add further call parties Stopping recording L1 Press the illuminated Recording key The LED goes out Listening to a recording Playback of the recording depends on the voice recording system used see the relevant user manual Transferring a call after a speaker call announcement in a group If this function has been configured consult your administrator you can use a speaker call announcement Page 58 to announce a call in progress to a group of users Page 123 Once a member of the group has accepted the call request you can transfer the waiting party Prerequisite You are conducting a call Enquiry Press the softkey The other party is placed on hold Open the Service Menu gt Page 39 Calls gt Select and confirm the option shown Speaker call Select and confirm the option shown i Enter the group s station number aS Announce the call When a member of the group answers the call gt Page 51 you are connected to this party Replace the handset or Press the softkey Impe If the connection between the two other parties is not established within 45 seconds the call from the first party returns to you recall 1 Differing display views in a HiPath 4000
142. udspeaker and headset are deactivated You are additionally informed on the display that the control function is active Monitoring function In order to detect malfunctioning of a phone for example your administrator can install a monitoring function You can use your phone as normal during monitoring However you will first be informed about the operation with a message on the display and prompted to allow monitoring If your administrator has activated a function on your phone which continuously transmits operating data to a server you will see the flashing icon in the upper display line 1 This function is not yet available 42 Basic functions gt 47 if nec or TR Basic functions Impe Please read the introductory chapters Getting to know your OpenScape Desk Phone IP gt Page 15 and Applications available on your OpenScape Desk Phone IP Page 31 carefully before performing any of the steps described here on your phone Accepting a call Your OpenScape Desk Phone IP rings with the tone signal set when an incoming call is received The call is also visually signaled on the call display When you receive an internal call your telephone rings every four seconds single tone sequence When you receive an external call your telephone rings twice in rapid succession every four seconds dual tone sequence When you receive a call from the entrance telephone your telephone rings three times in r
143. uisiner LAE c cm 60 jio A E 42 Dialpad sss 15 24 Parking Uere nennen nennen 63 Direct Inward System Access s 111 Picking UP IN a group eennHH HHHHHM 125 Direct station select cceeceeeeeceeceeeeeeeeeeeeeeeneenees 78 Flaping en hold iscritti a DIFeCtODy diete d rend cb abad a abd 33 Retrieving Marn E Pn E 35 88 Retrieving from park einen tats caephconctenhi 63 Local phonebook ssssssseee 34 Transferring 1 nns 48 119 Changing contact data se 84 Call charges Group management ssssee 86 For another phone seeeee 92 Language selection iiien noean 87 Por your a tutae mue 92 New contact psico o nanain 83 Call duration 92 Saving a picture 84 sall forwarding System Phonebook ssssseee 35 EADIE a ciant d EIS merat dA E gins eens 111 enn CO Mer c MEM Tb Display angle ssassn eee 133 PORTONI EEY saaa d Display design eene 135 pa forwarding IBS Gepest kaeaea a rl Display ICONS 5 2 ict abaci oae eres acida 171 Call lists m 36 88 Application tab 30 Copying to the phonebook n se 91 Connection status eeeee e 32 164 Index Message ICOnS cerent three nteger nenas 28 Phonebook entries cccccceeeeeeeeeeeeeeeceeeeeeeeeees 33 Status bar ess eee 25 e p aA 171 Display settings Application tab i as inaa 30 Idle mode for
144. word For further information consult your administrator or refer to the administration manual Web interface 155 User Pages All entries in the web interface user menu can also be found in your phone s user menu 2 Page 39 mp You will be prompted to configure a user password Page 95 the first time you call up the web interface You must log in with this password in future every time you want to open the User Pages Click a menu heading to display the individual menu entries Click the menu heading again to close the menu Click a menu entry to open the corresponding web page Make the desired changes Click the corresponding button to save or discard your changes Button functions Login Log in to the phone after you have entered the user password Submit Apply changes Reset Reset original values Refresh Update the values Logout Log out from the phone User menu User login Cj gt Page 95 Authentication Old password User password gt Page 95 Confirm password Ringer Ringer mode t gt Page 138 HiPath Local ringer Local ringers gt Page 142 Name 1 Internal Ringer file Pattern melody Pattern sequence External Call Ringer file Pattern melody Pattern sequence Attention Ringer Ringer file Pattern melody Pattern sequence Audio Settings Ringer file gt Page 141 Room cha
145. work These instructions should be read and followed by every person installing operating or programming the OpenScape Desk Phone Imp For your own protection please read the section dealing with safety in detail Follow the safety instructions carefully in order to avoid endangering yourself or other persons and to prevent damage to the unit These operating instructions are designed to be simple and easy to understand providing clear step by step instructions for operating the OpenScape Desk Phone Administrative tasks are dealt with in a separate manual The Quick Reference Guide contains quick and reliable explanations of frequently used functions Service D s The Unify service department can only help you if you experience problems or defects with the phone itself Should you have any questions regarding operation your specialist retailer or network administrator will gladly help you For queries regarding connection of the telephone please contact your network provider If you experience problems or defects with the phone please dial the service number for your country General information 13 Intended use The OpenScape Desk Phone is a desktop unit designed for voice transmission and for connection to the LAN Any other use is regarded as unintended Telephone type The identification details exact product designation and serial number of your telephone can be found on the nameplate on the underside of
146. y HEN Change key if nec Next level Key label Change Ei Change or Default label Save or Previous Exit Assign function if nec Next level Clear key Exit Changing the label retrospectively The label set when a repdial key was programmed can also be subsequently changed Changing the label Open the Program Service menu gt Page 39 Select and confirm the option shown Press the required sensor key The assignment is displayed on the screen Confirm the option shown Select and confirm to make the change on the second level Select and confirm the option shown Confirm the option shown Enter the required key label text Page 23 Confirm the option shown Select and confirm to reset to the default label Select and confirm the option shown Select and confirm to cancel the entry Confirm the option shown Deleting key programming Hold down the required key Press the softkey Select and confirm the option shown to delete the entries on the second level Select and confirm the option shown Select and confirm the option shown Phonebooks and call lists 83 Directory New contact Last name if nec BENE or Directory Niels Bohr gt i Business 1 gt 4j Mobile Select N or Exit no save Phonebooks and call lists Personal phonebook For a detailed description of this function ref
147. yed depending on how you program call forwarding call forwarding key gt Page 71 or Program Service menu gt Page 73 The entries in the relevant menus correspond as explained in the following table Call forwarding key Program Service Action menu Variable All calls T all calls All calls are forwarded the saved phone number is deleted after deactivation Variable External calls 2 external calls only Only external calls are forwarded Variable Internal calls 3 internal calls only Only internal calls are forwarded Call forwarding key The call forwarding key offers a quick way to activate deactivate call forwarding instructions gt Page 73 and open the Forwarding page where you can edit these instructions gt Page 71 Editing call forwarding instructions A selection of softkeys is displayed when you press the call forwarding key The Ride softkey displays an overview of all call forwarding types see table above You can select a call forwarding type here and set station numbers as forwarding destinations You can also configure this setting via the web interface gt Page 154 Press the key briefly The LED lights up Press the softkey The Forwarding page opens Select a call forwarding type gt Page 71 Press the softkey Enter the forwarding destination Any numbers saved will be offered to you on softkeys with the call forwarding type all calls Press the s
148. you to the presence of new messages key LED lights up Display gt Page 28 To access Press the key The Messages tab is active Example Information on the sender IMsg from oo Coco Ch Display text Call Sender Delete End Functions Imp For a description of how to edit the entries gt Page 102 Voicemail If your telephone is connected to a voicemail system such as Entry Voice Mail the key will also light up to alert you to any messages that have arrived An appropriate message also appears on the display for instance in Entry Voice Mail X new messages To listen to your voicemail follow the instructions on the display Applications available on your OpenScape Desk Phone 39 Menu This menu includes a configuration area for users and administrators as well as an area for any available applications consult your administrator To access Press the key 11 57 Fr 12 04 13 3339 Settings XML applications Service Menu Local settings User menu open Ringer PAO Additional menu levels are available t Configuration tPhone Security Network information I Admin Password protected Collapse administration area 1 This function is not yet available Service Menu Open the Program Service menu in your communication system and use the comprehensive functions it offers To
149. ze your telephone by assigning phone numbers and functions to the programmable keys Page 22 6 The function keys allow you to call up the most frequently used functions during a call e g Disconnect Release gt Page 19 7 Audio keys are also available allowing you to optimally configure the audio features of your telephone Page 19 8 The softkeys allow you to call up other situation dependent functions e g release disconnect Page 27 Incoming calls are visually signaled via the call display 10 The dialpad can be used to enter phone numbers and write text gt Page 24 Ports on the underside of the phone USB Memory Stick Network switch Ta Handset L NANSNANNNANANI NAAR ARDS PC saves use of a LAN port Country specific cable Headset Power supply unit if necessary Getting to know the OpenScape Desk Phone 17 Properties of your OpenScape Desk Phone IP 55G Display type Color TFT 320x240 pixels Illuminated display Programmable keys Full duplex speakerphone function Headset USB master 10 100 1000 Mbps switch gt Page 17 Interface for key modules RISISISISISS Web Based Management WBM D s We recommend you use the C39195 Z7704 A5 adapter cable for larger style USB Sticks Use of USB hubs is not supported Using network ports more efficiently The OpenScape Desk Phone IP 55 G has a buil

User Manual OpenScape Desk Phone IP 55G HFA

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