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Packard Bell Butterfly XS User Guide Manual

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1. 3 ED VIEOFIBIe DIE ned dad doa dr d dodi qoe baad 4 System Block Diagram 5 6 Left FPPT TPT 6 pipi PMCPR 7 dv m 8 Keyboard Area and LCD 9 Touchpad Basics 11 Using the Keyboard 12 Lock Keys and Embedded Numeric Keypad 12 WiINdOWS KEYS ance dew gee act ad ore a ord eh fee Pair ae a ee ak 13 Function T 14 Hardware Specifications and Configurations 15 System Utilities 19 BIOS Setup Utility 19 Navigating the BIOS Utility 19 initengcue 20 E 21 Vj 22 51010 C PE 25 aq 26 BIOS Flash Wty e e oum de de at de arant es 27 DOS Flash 28 WinFlash uuo urn Bale oe be ede OR
2. 129 BI IAE MEET aware ao aoe e em ay ee 130 Wireless Function Failure 130 Thermal Unit Failure 131 External Mouse Failure 131 Other Failures 42 698 9 33 9 9 Ra D Bee dos 132 Intermittent Problems 132 Undetermined Problems 132 POS COGGS 2444555468 5end boo 66506 VAS RES PERSE RAE ode eee shea 133 Jumper and Connector Locations 141 Mainboard Description 141 141 Bottom View 142 Clearing Password Check and BIOS Recovery 143 Clearing Password 143 Steps for Clearing BIOS Password Check 143 BIOS Recovery by Crisis Disk 145 FRU Field Replaceable Unit List 147 Exploded Digghams lt gt qb Gaus gt 147 Main Assembly 147 EGUDPSSCNOY ai duong 147 PRG IGE 148
3. 158 Model Definition and Configuration 160 Test Compatible Components 163 Online Support Information 167 Index 169 Downloaded from LpManual com Manuals Table of Contents Downloaded from LpManual com Manuals oystem Specifications Features Below is a brief summary of the computer s many features Operating System Genuine Windows 7 Home Premium 64 bit Genuine Windows 7 Home Basic 64 bit Platform Intel Pentium processor SU4100 2 MB L2 cache 1 30 GHz 800 MHz FSB 10 W supporting Intel 64 architecture Intel Celeron processor SU2300 1 MB L2 cache 1 20 GHz 800 MHz FSB 10 W supporting Intel 64 architecture Intel Celeron processor 743 1 MB L2 cache 1 30 GHz 800 MHz FSB 10 W supporting Intel 64 architecture Mobile Intel GS45 Express Chipset System M emory Dual channel DDR3 SDRAM support Up to 4 GB of DDR3 1066 MHz memory upgradeable to 8 GB using two soDIMM modules for 64 bit OS Display 11 6 HD 1366 x 768 or SD 1024 x 600 pixel resolution high brightness 200 nit Gateway Ultrabright TFT LCD 16 9 aspect ratio Graphics Mobile Intel GS45 Express Chipset with integrated 3D graphics featuring Intel Graphics Media Accelerator 4500MHD Intel GMA 4500MHD with up to 1759 MB of Intel Dynamic Video Memory Technology 5 0 64 MB of dedicated system memory up to 1695 MB of shared system memory supporting Microsoft DirectX 10 Dual independent di
4. gt gt 2 aod m 07128 1 TE DoVharter 3 from LpManual com Manuals 97 5 Connect the thermal module cable to the mainboard Do9 loaded from LpManual com Manuals Chapter 3 Replacing the Mainboard 1 Before placing the mainboard into the chassis connect the HDD connector cable to the Main Board LEUTE eii V VI E i i APA 3 Ensure that the Mainboard is face up the CPU is not visible Place the Mainboard in the chassis left side first 1 then rotate it downward into position 2 Em DoVharter3 from LpManual com Manuals 99 4 Press down on the right side to engage the latch under the mainboard 6 Connect the LVDS cable Dow Poaded from LpManual com Manuals Chapter 3 7 Replace the CRT cable 0 Ar 8982 from LpManual com Manuals 101 Replacing the Bluetooth Module 1 Connect the Bluetooth cable to the Bluetooth module 2 Replace the Bluetooth module Dow foaded from LpManual com Manuals Chapter 3 4 Lay the Bluetooth cable into the channel to the right of the HDD bay Gu fee EM Ms 8982 from LpManual com Manuals 103 Replacing the Button Board 1 Replace the button board 2 Replace the two 2 screws VNIHO 127000106 50033099 023800060Xd h 3 DoWfoaded from LpManual com Manuals Chapter
5. DIGITAL LIGHT CAMERA 0 3M 57 WHAO02 001 DEVICE ASSY LED MODULE 11 6 WSVGA Glare W ANTENNA 6M BGH02 001 CCD BLACK PB LED LCD AUO 11 6 WSVGA Glare B116AWO2 VO LF 200nit LK 11605 004 16ms 500 1 LED LCD LPL 11 6 WSVGA Glare LP116WSA TLA1 LF LK 11608 002 200nit 16ms LCD COVER IMR BLACK PB 60 BGH02 001 CASE COVER BRACKET ASSEMBLY CABLE ANTENNA WLAN 50 WHAO02 005 CABLE LCD CABLE ASSY W MIC 50 WHAO02 006 CASE COVER LCD BEZEL PB 60 BGH02 002 BRACKET ASSEMBLY CASE COVER LCD BRACKET R amp L 33 WHA02 003 BRACKET ASSEMBLY DIGITAL LIGHT CAMERA 0 3M 5 WHAO02 001 DEVICE 51 ASSY LED MODULE 11 6 WSVGA Glare W ANTENNA 6M WHC02 001 CCD RED GTW LED LCD AUO 11 6 WSVGA Glare B116AWO2 VO LF 200nit LK 11605 004 16ms 500 1 LED LCD LPL 11 6 WSVGA Glare LP116WSA TLA1 LF LK 11608 002 200nit 16ms CASE COVER LCD COVER IMR RED GW BRACKET 60 WHC02 002 ASSEMBLY CABLE ANTENNA WLAN 50 WHA02 005 CABLE LCD CABLE ASSY W MIC 50 WHA02 006 CASE COVER LCD BEZEL GW 60 WHA02 004 BRACKET ASSEMBLY CASE COVER LCD BRACKET R amp L 33 WHA02 003 BRACKET ASSEMBLY DIGITAL LIGHT CAMERA 0 3M 57 WHA02 001 DEVICE ASSY LED MODULE 11 6 WSVGA Glare W ANTENNA 6M BGK02 001 CCD RED PB LED LCD AUO 11 6 WSVGA Glare B116AWO2 VO LF 200nit LK 11605 004 16ms 500 1 LED LCD LPL 11 6 WSVGA Glare LP116WSA TLA1 LF LK 11608 002 200nit 16ms CASE COVER LCD COVER IMR RED PB 60 BGK02 001 BRACK
6. 2 SATA Windows 7 TOSHIBA 5 8 59 5 ODD TOSHIBA Super Multi DRIVE 9 5mm Tray DL 8X 5 U633F LF W O bezel SATA HF Windows 7 SB Chipset INTEL ICH9M SFFE SB Chipset Intel CS AM828011UX MM 898134 NIS Antivirus application NIS A A C C UO UO MO MO LPL LPL 1 VGA Chip None UMA UMA Intel WiFi Antenna WNC PIFA PIFA Wireless LAN INTEL INT1000H Lan Intel WLAN 112BN HMWG MM 903341 Dow foaded from LpManual com Manuals Appendix B Online Support Information This section describes online technical support services available to help you repair your Acer Systems If you are a distributor dealer ASP or TPM please refer your technical queries to your local Acer branch office Acer Branch Offices and Regional Business Units may access our website However some information sources will require a user i d and password These can be obtained directly from Acer CSD Taiwan Acer s Website offers you convenient and valuable support resources whenever you need them In the Technical Information section you can download information on all of Acer s Notebook Desktop and Server models including Service guides for all models User s manuals Bios updates Software utilities Spare parts lists TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this we
7. Turn off system and peripherals power Disconnect power and signal cables from system Remove battery Hemove dummy card Y Y Y Y Remove WLAN Module Remove DIMMs Remove HDD Remove ODD Screw List 801853 from LpManual com Manuals 39 Removing the Battery Pack 1 Turn computer over Slide the battery lock in the direction shown 2 Slide and hold the battery release latch to the release position 1 then lift out the battery pack from the main unit 2 DoMloaded from LpManual com Manuals Chapter 3 Removing the SD Dummy Card 1 Push the SD dummy card inwards to eject it 2 Pull the card out from the slot DoVharter3 from LpManual com Manuals 41 Removing the DIMM Module 1 Remove the one 1 screw from the RAM cover RAM Cover 2 Lift off the RAM cover DoAloaded from LpManual com Manuals Chapter 3 4 Remove the DIMM module Removing the HDD Module 1 See Removing the Battery Pack on page 40 2 Remove the two 2 screws on the HDD cover m me DoVharter 3 from LpManual com Manuals 43 3 Lift up the HDD cover at the location shown and remove 4 Lift out the plastic pull tab v DAS DOPIDOG D 5 Grasp the pull tab and pull the HDD module out of the bay from LpManual com Ma
8. 11 ENBFXS 412G25Mn W7HP64BWW2 UMACrr4 2 1G 250 BT 6L2 2 5R CB 0 30 11 INT1000H N BG INT1000H SO2GBIII10 INT1000H Appendix A ENBFXS SO1GBIII10 SO1GBIII10 INT1000H BT 2 1 6CELL2 8 412G25Mn ENBFXS SO1GBIII10 SO1GBIII10 INT1000H BT 2 1 6CELL2 2 412G25Mn ENBFXS SO1GBIII10 SO1GBIII10 INT1000H BT 2 1 6CELL2 8 412G25Mn ENBFXS SO1GBIII10 SO1GBIII10 INT1000H BT 2 1 6CELL2 2 412G25Mn DoWARERHA fom LpManual com Manuals 162 Test Compatible Components Dow This computer s compatibility is tested and verified by Acer s internal testing department All of its system functions are tested under Windows 7 environments with backwards compatibility to Windows XP Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the TBD gt NAV50 series Compatibility Test Report released by the Acer Mobile System Testing Department E SJM12 5 GW Accessory SJM12 MS SJM13_MS GW Protection Bag Protection Bag USB Bridge Dongle Accessory USB Bridge dongle device XSYNC Packard Placarded 11inch Placarded Accessory Placarded 11 Netbook Bag Black Bell Netbook Bag black DELTA 30W Adapter DELTA 30W 19V 1 7x5 5x11 Black ADP 30JH BA LF HIPRO 30W Adapter HIPRO 30W 19V 1 7x5 5x11 Black HP A0301R3 B1LF Rev 03 w Korean safety logo LF LITE ON 30W Adapter LITE ON 30W
9. 4 Replace the button board FFC and press down to set the adhesive Replacing the Card Reader Board 1 Connect the two 2 FFC cables to the Card Reader Board DoWhARISES from LpManual com Manuals 105 3 Replace the ODD Eject module onto the guide pin and into place 3RLDE WA Y E CO6ROCI qa 1 0207 Pag C 069573 impu 1 MA ADD 2501 96 07 AMY v C m 4 1 d 4 SESS er aes ines LL UIT T B iin 1 mmm mi imej a ee i Pede imo mer NR sad hi mas C 1 trinh EDIT EFIE DATE 106262009 5 Attach the adhesive plastic covering the Card Reader and ODD Eject FFCs to the upper cover as shown below from LpManual com Manuals Chapter 3 Replacing the LED Board 1 Replace the LED board 2 Replace the one 1 screw 3 Connect the LED board FFC DoWhARIGES from LpManual com Manuals 107 4 Lock the LED board FFC Replacing the Upper Cover 1 Align the bottom edge of the upper cover with the bottom of the chassis from LpManual com Manuals Chapter 3 3 Beginning with the bottom edge press around the edges of the upper cover to snap it into place DoWhARIGES from LpManual com Manuals 109 4 Replace the six 6 screws in the upper cover Dow loaded from LpManual com Manuals Chapter 3 7 Turn the compu
10. Load Setup Default Load default values for all SETUP item Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS Do loaded from LpManual com Manuals Chapter 2 BIOS Flash Utility The BIOS flash memory update is required for the following conditions New versions of system programs New features or options Restore a BIOS when it becomes corrupted Use the Phlash utility to update the system BIOS flash ROM NOTE If you do not have a crisis recovery diskette at hand then you should create a Crisis Recovery Diskette before you use the Phlash utility NOTE Do not install memory related drivers XMS EMS DPMI when you use the Phlash NOTE Please use the AC adaptor power supply when you run the Phlash utility If the battery pack does not contain enough power to finish BIOS flash you may not boot the system because the BIOS is not completely loaded Fellow the steps below to run the Phlash 1 Prepare a bootable diskette 2 Copy the flash utilities to the bootable diskette 3 Then boot the system from the bootable diskette The flash utility has auto execution function 801852 from LpManual com Manuals 27 DOS Flash Utility Perform the following steps to use the DOS Flash Utility 1 Press F2 during boot to enter the Setup Menu 2 Select Boot Menu to modify the boot priority order for example if using USB HDD to Update BIOS move USB HDD to posit
11. System Block Diagram 4 Test Compatible Components 183 Thermal Grease 108 Thermal Module Removing 88 Replacing 108 Thermal Unit Failure 148 TouchPad Bracket Removing 74 Replacing 116 TouchPad Failure 138 Troubleshooting Built in KB Failure 137 EasyTouch Buttons 148 HDTV Switch 149 Internal Microphone 140 Internal Speakers 138 LCD Failure 137 Modem 145 No Display 135 ODD 142 Other Failures 149 Power On 134 Thermal Unit 148 TouchPad 138 WLAN 146 Undetermined Problems 150 Upper Cover Removing 70 Replacing 116 USB Board Removing 82 Replacing 112 utility BIOS 27 35 Windows 2000 Environment Test 184 Wireless Function Failure 146 WLAN Module Removing 52 Replacing 128 Downloaded from LpManual com Manuals 171 DoWffoaded from LpManual com Manuals
12. 2 Lift the foil off the LCD cable loaded from LpManual com Manuals Chapter 3 Removing the LCD Brackets 1 See Removing the LCD Panel on page 80 2 Remove the four 4 screws of the LCD brackets LED Panel Brackets Removing the LVDS M icrophone Cable 1 Turn the LCD panel over to expose the rear Lift the microphone cable as shown to remove it from the LCD panel DoVharter3 from LpManual com Manuals 81 2 Lift up the transparent adhesive protector securing the cable to the LCD Panel Removing the WLAN Antennas 1 See Removing the LCD Panel on page 80 2 Gently lift the five 5 foil tabs off the black left and white right 3G cables PUES p RE 4 E ida DoSAloaded from LpManual com Manuals Chapter 3 3 Remove the right WLAN antenna cables from the cable retention guides 4 Disengage the adhesive foil holding the antennas in place Warming the foil may make it easier to remove Take care not to damage the antenna 5 Lift the WLAN antennas off the LCD module cover DoVharter 3 from LpManual com Manuals 83 LCD Module Reassembly Procedure Replacing the WLAN Antennas 1 Replace the left black cable and right white cable antennas as shown Press down on the adhesive pads to secure the antennas in place 2 Lay the cables along the cable channels 3 Replace the foil tabs over the cables from LpManual com Manuals Chapter 3
13. There are six menu options Information Main Advanced Security Power Boot and Exit Follow these instructions e To choose a menu use the left and right arrow keys To choose an item use the up and down arrow keys e To change the value of a parameter press F5 or F6 A plus sign indicates the item has sub items Press Enter to expand this item e Press Esc while you are in any of the menu options to go to the Exit menu In any menu you can load default settings by pressing F9 You can also press F10 to save any changes made and exit the BIOS Setup Utility NOTE You can change the value of a parameter if it is enclosed in square brackets Navigation keys for a particular menu are shown on the bottom of the screen Help for parameters are found in the Item Specific Help part of the screen Read this carefully when making changes to parameter values Please note that system information is subject to different models Do amp hBpl t from LpManual com Manuals 19 Information The Information screen displays a summary of your computer hardware information Main Security Boot Exit CPU Type Intel R Core TM 2 Duo CPU T7300 CPU Speed 2 00GHz HDD Model Name 57960821 HDD Serial Number 3LF005DB ATAPI Model Name MATSHITADVD system BIOS Version V1 00 VGA BIOS Version ATI V008 0501 0 26 00 Serial Number XXXXXXXXXXXXXXXXXXXX Asset Tag Number XXXXXXXXXXXXXXXXXXXX Product Name DOTS Manufacturer Name Pac
14. 352 352 352 LCD Vendor modelname name Screen Diagonal mm Display Area mm Display resolution pixels Pixel Pitch Typical White Luminance cd m also called Brightness Innolux LPL Samsung MA at L6 L02 101 01 LP101WSA TLA1 255 481 222 x 125 2 1024x600 0 218 x 0 209 Contrast Ratio 400 1 500 1 500 1 Response Time Optical Rise 16 10 Time Fall Time msec Typical Power Consumption watt Weight to w o M eer ETT mm 235 x 143 x 5 2 from LpManual com Manuals Chapter 1 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer s BIOS Basic Input Output System Your computer is already properly configured and optimized and you do not need to run this utility However if you encounter configuration problems you may need to run Setup Please also refer to Chapter 4 Troubleshooting when problem arises To activate the BIOS Utility press F2 during POST when Press F2 to enter Setup message is prompted on the bottom of screen Press F2 to enter setup The default parameter of F12 Boot Menu is set to disabled If you want to change boot device without entering BIOS Setup Utility please set the parameter to enabled Press F12 during POST to enter multi boot menu In this menu user can change boot device without entering BIOS SETUP Utility Navigating the BIOS Utility
15. ASSY LED MODULE 11 6 WXGA Glare W ANTENNA CCD 6M WHC02 002 RED GTW LED LCD AUO 11 6 WXGA Glare B116XW02 VO 1A 3G LF LK 11605 003 200nit 8ms 500 1 LED LCD LPL 11 6 WXGA Glare LP116WH1 TLA1 LF 200nit LK 11608 001 8ms 500 1 CASE COVER LCD COVER IMR RED GW 60 02 002 BRACKET ASSEMBLY CABLE ANTENNA WLAN 50 WHAO02 005 CABLE LCD CABLE ASSY W MIC 50 WHAO02 006 CASE COVER LCD BEZEL GW 60 WHA02 004 BRACKET ASSEMBLY CASE COVER LCD BRACKET R amp L 33 WHA02 003 BRACKET ASSEMBLY DIGITAL LIGHT CAMERA 0 3M 5 WHAO02 001 DEVICE po amp hanpie amp from LpManual com Manuals 153 ASSY LED MODULE 11 6 WXGA Glare W ANTENNA CCD 6M BGK02 002 RED PB LED LCD AUO 11 6 WXGA Glare B116XW02 VO 1A 3G LF LK 11605 003 200nit 8ms 500 1 LED LCD LPL 11 6 WXGA Glare LP116WH1 TLA1 LF 200nit LK 11608 001 8ms 500 1 CASE COVER LCD COVER IMR RED PB BRACKET 60 BGK02 001 ASSEMBLY CABLE ANTENNA WLAN 50 WHAO02 005 CABLE LCD CABLE ASSY W MIC 50 WHAO02 006 CASE COVER LCD BEZEL PB 60 BGH02 002 BRACKET ASSEMBLY CASE COVER LCD BRACKET R amp L 33 WHA02 003 BRACKET ASSEMBLY DIGITAL LIGHT CAMERA 0 3M 57 2 001 DEVICE ASSY LED MODULE 11 6 WSVGA Glare W ANTENNA 6M WJ302 001 CCD 3G BLACK GTW LED LCD AUO 11 6 WSVGA Glare B116AWO2 VOLF 200nit LK 11605 004 16ms 500 1 LED LCD LPL 11 6 WSVGA Glare LP116WSA TLA1 LF LK 11608 002 200nit 16ms CASE COVER LCD COVER IMR BLACK GW
16. Asstag Using the LAN MAC Utility Perform the following steps to write MAC information to eeprom 1 Use a text editor for example Notepad to edit the MAC CFG file as shown MAC CFG SBE GRE er WAH Title MAC Address byte WriteData 6811223345455 StartAddr A WriteLeng 6 KeepByte H WriteData 001122334455 lt MAC value e StartAddr 7A lt MAC address e WriteLeng 6 lt MAC value length e KeepByte 0 lt can be any value 2 Boot into DOS 3 Execute MAC BAT to write MAC information to eeprom from LpManual com Manuals Chapter 2 C MAC gt mac bat C MAC gt eeprom MAC cfg Progress gt N Write Data to EEPROM OX DoChRPISE2 from LpManual com Manuals 35 loaded from LpManual com Manuals Chapter 2 M achine Disassembly and Replacement This chapter contains step by step procedures on how to disassemble the notebook computer for maintenance and troubleshooting Disassembly Requirements To disassemble the computer you need the following tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Philips screwdriver Plastic flat screwdriver Plastic tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components Do hapiees from LpManual com Manuals 37 Ge
17. CASE COVER LCD BRACKET R amp L 33 WHA02 003 BRACKET ASSEMBLY DIGITAL LIGHT CAMERA 0 3M 57 2 001 DEVICE ASSY LED MODULE 11 6 WSVGA Glare W ANTENNA 6M BGK02 003 CCD 3G RED PB LED LCD AUO 11 6 WSVGA Glare B116AWO2 VO LF 200nit LK 11605 004 16ms 500 1 LED LCD LPL 11 6 WSVGA Glare LP116WSA TLA1 LF LK 11608 002 200nit 16ms CASE COVER LCD COVER IMR RED PB BRACKET 60 BGK02 001 ASSEMBLY CABLE ANTENNA WLAN 50 WHAO02 005 CABLE ANTENNA 3G 50 WJ302 001 CABLE LCD CABLE ASSY W MIC 50 WHAO02 006 CASE COVER LCD BEZEL PB 60 BGH02 002 BRACKET ASSEMBLY CASE COVER BRACKET ASSEMBLY DIGITAL LIGHT CAMERA 0 3M 5 WHAO02 001 DEVICE LCD BRACKET R amp L 33 WHAO02 003 po amp hanpie amp from LpManual com Manuals 55 ASSY LED MODULE 11 6 WXGA Glare W ANTENNA CCD 6M WJ302 002 3G BLACK GTW LED LCD AUO 11 6 WXGA Glare B116XW02 VO 1A 3G LF LK 11605 003 200nit 8ms 500 1 LED LCD LPL 11 6 WXGA Glare LP116WH1 TLA1 LF 200nit LK 11608 001 8ms 500 1 LCD COVER IMR BLACK GW 60 WHA02 003 ASSEMBLY CABLE ANTENNA WLAN 50 WHA02 005 CABLE ANTENNA 3G 50 WJ302 001 CABLE LCD CABLE ASSY W MIC 50 WHAO02 006 CASE COVER LCD BEZEL GW 60 WHA02 004 BRACKET ASSEMBLY CASE COVER LCD BRACKET R amp L 33 WHA02 003 BRACKET CASE COVER BRACKET ASSEMBLY DIGITAL LIGHT CAMERA 0 3M 5 WHAO02 001 DEVICE ASSY LED MODULE 11 6 WXGA Glare W ANTENNA CCD 6M BGH02 004 3G BLA
18. Devices Roll back the audio driver to the previous version if updated recently Remove and reinstall the audio driver Ensure that all volume controls are set mid range a Click the volume icon on the taskbar and drag the slider to 50 Ensure that the volume is not muted b Click Mixer to verify that other audio applications are set to 50 and not muted 6 Navigate to Start Control Panel Hardware and Sound Sound Ensure that Speakers are selected as the default audio device green check mark NOTE If Speakers does not show right click on the Playback tab and select Show Disabled Devices clear by default 7 Select Speakers and click Configure to start Speaker Setup Follow the onscreen prompts to configure the speakers Remove and recently installed hardware or software Restore system and file settings from a known good date using System Restore If the issue is not fixed repeat the preceding steps and select an earlier time and date 10 Reinstall the Operating System 11 If the Issue is still not resolved see Online Support Information on page 167 891824 from LpManual com Manuals 127 Internal Microphone Failure If the internal Microphone fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Start Check M B Mic cable Check MIC wire of LCD module Swap M B Microphone Problems If internal or external Microphones do no operate
19. Enabled or Disabled decreasing the time needed to boot the system Network Boot Enables disables the system boot from LAN remote Option Enabled or Disabled server F12 Boot Menu Enables disables Boot Menu during POST Option Enabled or Disabled D2D Recovery Enables disables D2D Recovery function The function Option Enabled or Disabled allows the user to create a hidden partition on hard disc drive to store operation system and restore the system to factory defaults SATA Mode Control the mode in which the SATA controller should Option AHCI or IDE operate 801852 from LpManual com Manuals 21 Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use Information Main Boot Exit Item Specific Help Supervisor Password 15 Clear User Password Is Clear Supervisor Password controls IDEO HDD Password Is Frozen access to the whole setup utility It can be used to boot up when Password on boot is Set User Password enabled Set IDEO Hdd Password Power on password Disabled The table below describes the parameters in this screen Settings in boldface are the default and suggested parameter settings Supervisor Password Is Shows the setting of the Supervisor password Clear or Set User Password Is Shows the setting of the user password Clear or Set IDEO HDD Password Is Shows the setting of the HDD password Clear or Set Set Supervisor Password
20. LCD lt No panel cable go to no power trouble shooting step Power On N Connect it well Replace M B module well connected Replace Ext DDR RAM module Ext DDRRAM module OK No POST or Video If the POST or video doesn t display perform the following actions one at a time to correct the problem 1 801854 from LpManual com Manuals Make sure that the internal display is selected On this notebook model switching between the internal display and the external display is done by pressing Fn F5 Reference Product pages for specific model procedures Make sure the computer has power by checking at least one of the following occurs Fans start up Status LEDs light up If there is no power see Power On Issue on page 122 Drain any stored power by removing the power cable and battery and holding down the power button for 10 seconds Reconnect the power and reboot the computer Connect an external monitor to the computer and switch between the internal display and the external display is by pressing Fn F5 on this model If the POST or video appears on the external display see LCD Failure on page 125 Disconnect power and all external devices including port replicators or docking stations Remove any memory cards and CD DVD discs Restart the computer If the computer boots correctly add the devices one by one until the failure point is discovered Reseat the memory mod
21. Press Enter to set the supervisor password When set this password protects the BIOS Setup Utility from unauthorized access The user can not either enter the Setup menu nor change the value of parameters Set User Password Press Enter to set the user password When user password is set this password protects the BIOS Setup Utility from unauthorized access The user can enter Setup menu only and does not have right to change the value of parameters Set IDEO Hdd Password Enter to set the HDD password a Power on password Defines whether a password is required or not while Enabled or the events defined in this group happened The Disabled following sub options are all requires the Supervisor password for changes and should be grayed out if the user password was used to enter setup NOTE When you are prompted to enter a password you have three tries before the system halts Don t forget your password If you forget your password you may have to return your notebook computer to your dealer to reset it Doffloaded from LpManual com Manuals Chapter 2 Setting a Password Follow these steps as you set the user or the supervisor password 1 Use the 7 and 4 keys to highlight the Set Supervisor Password parameter and press the Enter key The Set Supervisor Password box appears 2 Type a password in the Enter New Password field The password length can not exceeds 8 alphanumeric characters A Z a z 0 9 not case sensitive
22. Remove two 2 HDD connector screws Mainboard DoVharter3 from LpManual com Manuals 65 8 Disconnect the LVDS cable using the pull tab EAST Rome J FE zd ry Lu Mig T HELO LA eke a d Kes FNF ES 9 Remove the CRT cable Do Mloaded from LpManual com Manuals Chapter 3 11 Tilt up the mainboard to expose the DC Power cable 1 Remove the DC cable 2 Place the mainboard on a clean flat surface 12 Remove the HDD connector cable from the Main Board Ear t TE DIO DoVharter3 from LpManual com Manuals 67 Removing the Thermal Module 1 See Removing the Mainboard on page 68 2 Disconnect the fan cable f _ T oie 3 Remove the four 4 screws the order labelled on the unit 1 2 3 4 pura Tina igi at ETT TH YE BN La cid a EN armia dtt 1 Thermal Module 4 Remove the thermal module from the mainboard Chapter 3 Dof 8loaded from LpManual com Manuals Removing the I O Board 1 See Removing the Upper Cover on page 54 2 See Mainboard 3 Remove two 2 screws 1 P MAL m o n S Board 4 Remove the I O board from the chassis mr nae LI jd DoVharter3 from LpManual com Manuals 69 Removing the Speaker
23. Replacing the LCD Microphone Cable 1 Replace the LCD cable connector 1 and clear adhesive tape 2 kd y r iam ru L LES t a i 9 M E 2 c To Tul 2 Adhere the Microphone Webcam cable to LCD panel back as shown Z Vis cgo wm ps EE WARNING Warning Improper replacement of LCD cable may cause webcam microphone misalignment Replacing the LCD Panel 1 Align the left and right LCD panel brackets with the panel 85 DoVharter3 from LpManual com Manuals 2 Replace the four 4 screws 3 Replace the LCD panel into the LCD module cover 4 Thread the cables though the left and right hinges loaded from LpManual com Manuals Chapter 3 5 Replace the six 6 screws Replacing the Camera Module 1 Align camera module with the guides and press down to secure onto the LCD module cover DoVharter 3 from LpManual com Manuals 87 2 Connect the webcam cable Replacing the LCD Bezel 1 Ensure that the LCD cables pass through the hinge wells and are not trapped by the bezel Attach the clasp mechanism at the hinges and lower the bezel loaded from LpManual com Manuals Chapter 3 2 Press down around the entire perimeter of the bezel until there are no gaps between the bezel and the LCD Module DoVharter3 from LpManual com Manu
24. cm HGST N320GB5 4KS HDD HGST 2 5 5400rpm 320GB HTS545032B9A300 Panther B SATA LF F W C60F Disk imbalance criteria 0 014g cm SEAGATE N160GB5 4KS HDD SEAGATE 2 5 5400rpm 160GB ST9160314AS Wyatt SATA LF F W 0001SDM1 SEAGATE N250GB5 4KS HDD SEAGATE 2 5 5400rpm 250GB ST9250315AS Wyatt SATA LF F W 0001SDM1 SEAGATE N320GB5 4KS HDD SEAGATE 2 5 5400rpm 320GB 5 9320325 5 Wyatt SATA LF F W 0001SDM1 TOSHIBA N160GB5 4KS HDD TOSHIBA 2 5 5400rpm 160GB MK1655GSX Libra SATA LF F W FG011J TOSHIBA N250GB5 4KS HDD TOSHIBA 2 5 5400rpm 250GB MK2555GSX Libra SATA LF F W FG001J TOSHIBA N320GB5 4KS HDD TOSHIBA 2 5 5400rpm 320GB MK3263GSX SATA 68 LF F W FG020J WD N160GB5 4KS HDD WD 2 5 5400rpm 160GB WD1600BEVT 22ZCTO ML160 SATA LF F W 11 01A11 WD N250GB5 4KS HDD WD 2 5 5400rpm 250GB WD2500BEVT 22ZCTO ML160 SATA LF F W 11 01A11 WD N320GB5 4KS HDD WD 2 5 5400rpm 320GB WD3200BEVT 22ZCT0O ML160 SATA LF F W 11 01A11 Keyboard GATEWAY GP 1T Keyboard GATEWAY GP 1T SJM11 Internal 11 Standard Black NONE Texture AR8131L Atheros AR8131L LCD from LpManual com Manuals Appendix B poA BRendix Bom LpManual com Manuals NLED11 6WSVGAG LED LCD AUO 11 6 WSVGA Glare B116AWO2 VOLF 200nit 16ms 500 1 NLED11 6WXGAG LED LCD AUO 11 6 WXGA Glare B116XW02 VO 1A 3G LF 200nit 8ms 500 1 NLED11 6WSVGAG LED LCD CMO 11 6 WSVGA Glare N116L6 L02 LF 200nit 16ms 500 1 NLED11 6WXGAG LED LCD CMO 11 6 WXGA
25. correctly perform the following actions one at a time to correct the problem Check that the microphone is enabled Navigate to Start Control Panel Hardware and Sound gt Sound and select the Recording tab 1 oe ee gt He assemble the MIC cable to M B Swap MIC wire of LCD module Right click on the Recording tab and select Show Disabled Devices clear by default The microphone appears on the Recording tab Right click on the microphone and select Enable Select the microphone then click Properties Select the Levels tab Increase the volume to the maximum setting and click OK Test the microphone hardware a b d Select the microphone and click Configure Select Set up microphone Select the microphone type from the list and click Next Follow the onscreen prompts to complete the test If the Issue is still not resolved see Online Support Information on page 167 8 from LpManual com Manuals Chapter 4 HDD Not Operating Correctly If the HDD does not operate correctly perform the following actions one at a time to correct the problem 1 Disconnect all external devices 2 Run a complete virus scan using up to date software to ensure the computer is virus free 3 Runthe Windows 7 Startup Repair Utility insert the Windows 7 Operating System DVD in the ODD and restart the computer When prompted press any key to start to the operating system DVD a b c Th
26. nU ex de Sew ce 30 Remove HDD BIOS Password Utilities llli es 31 Miscellaneous 33 Machine Disassembly and Replacement 37 Disassembly Requirements 37 General Information 38 Pre disassembly Instructions 38 Disassembly Process 38 External Module Disassembly Process 39 External Modules Disassembly Flowchart 39 Removing the Battery Pack 40 Removing the SD Dummy Card 41 Removing the DIMM Module 42 Downloaded from LpManual com Manuals VII Table of Contents Removing the HDD Module 43 Removing the WLAN Module 46 Removing the ODD Module 48 Main Unit Disassembly Process 51 Main Unit Disassembly 51 Removing the Keyboard 52 Removing the Upper Cover 54 Removing the LED Board 58 Removing t
27. rna Cleaning BIOS Passwords To clean the User or Supervisor passwords perform the following steps 1 From a DOS prompt execute clnpwd exe 2 Press 1 or 2 to clean the desired password shown on the screen d NXCInpud clnpwd ACER Clean Password Utility V1 80 Press 1 or 2 to clean anv password shown as below 1 User Password 2 5upervuisor Password Clean User Password Successfully The onscreen message determines whether the function is successful or not 32 Chapter 2 Miscellaneous Utilities Using Boot Sequence Selector Boot Sequence Selector allows the boot order to be changed without accessing the BIOS To use Boot Sequence Selector perform the following steps 1 Enter into DOS 2 Execute BS exe to display the usage screen d XBODTSEQ bs xxx Boot Sequence Selecter Version 8 83 Create by Rockwell Chuang 18 81 2885 JOUER E NN d Floppy J gt HardDisk gt CD ROH LAN HardDisk gt CD ROM 1 gt LAN J gt gt 1 L Floppy Floppy 1 CD ROH 1 3 CD ROM 1 gt HardDisk gt LAN E Floppy gt HardDisk gt d BOOTSEQ gt 3 Select the desired boot sequence by entering the corresponding sequence for example enter BS2 to change the boot sequence to HDD CD ROM LAN Floppy Using DMITools The DMI Desktop Management Interface Tool copies BIOS information to eeprom to be used in the DMI pool for hardware manage
28. the DIMM bay 3 Use an electric conductivity tool to short the two HW Gap points 4 Plug in AC keep the HW Gap shorted and press the Power Button to power on the system until BIOS POST finishes then remove the tool from the HW Gap 5 Restart the system Press the F2 key to enter the BIOS Setup menu 6 If there is no Password request the BIOS Password has cleared Otherwise please follow the steps above and try again NOTE These steps are only for clearing the BIOS Password Supervisor Password and User Password from LpManual com Manuals Chapter 5 BIOS Recovery by Crisis Disk BIOS Recovery Boot Block BIOS Recovery Boot Block is a special block of BIOS It is used to boot up the system with minimum BIOS initialization Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed BIOS Recovery Hotkey The system provides a function hotkey Fn Esc for enable BIOS Recovery process when system is powered on during BIOS POST To use this function it is strongly recommended to have the AC adapter and Battery present If this function is enabled the system will force the BIOS to enter a special BIOS block called Boot Block Steps for BIOS Recovery from USB Storage Before doing this prepare the Crisis USB key The Crisis USB key could be made by executing the Crisis Disk program in another system with Windows XP OS Follow the steps below 1
29. 1 Replace the HDD cover by first locating the external edge flanges 1 and then lowering into place 2 Dowlfoaded from LpManual com Manuals Chapter 3 2 Replace the Ram cover by first inserting the internal edge 1 and then lowering into place 2 as shown 3 Replace the WLAN cover 4 Tighten the two 2 screws on the HDD cover one 1 screw on the WLAN cover and the one 1 screw on the DIMM cover 8982 from LpManual com Manuals 119 Replacing the Battery 1 Align battery with the battery bay and slide 2 Slide the battery lock to the Lock position see into place until an audible click sounds following image Replacing the SD Dummy Card 1 Insert the SD Dummy Card into the slot and push until the card clicks into place and is flush with the casing Dow loaded from LpManual com Manuals Chapter 3 Troubleshooting Common Problems Use the following procedure as a guide for computer problems NOTE The diagnostic tests are intended to test only Acer products Non Acer products prototype cards or modified options can give false errors and invalid system responses 1 Obtain the failing symptoms in as much detail as possible 2 Verify the symptoms by attempting to re create the failure by running the diagnostic test or by repeating the same operation 3 Use the following table with the verified symptom to determine which page to go to 4 Ifthe Issue is still not resolved see Onlin
30. 19V 1 7x5 5x11 Black PA 1300 O4AC LF PANASONI 6CELL2 2 Battery PANASONIC UM 2009E Li lon 352 PANASONIC 6 C cell 4400mAh Main COMMON ID UMO9E51 SANYO 6CELL2 2 Battery SANYO UM 2009E Li lon 352 SANYO 6 cell 4400mAh Main COMMON ID UMO9E31 SANYO 6CELL2 8 Battery SANYO UM 2009E Li lon 352 SANYO 6 cell 5600mAh Main COMMON ID UMO9E36 SIMPLO 6CELL2 8 Battery SIMPLO UM 2009E Li lon 3S2P LGC 6 cell 5600mAh Main COMMON ID UMO9E78 SIMPLO 6CELL2 2 Battery SIMPLO UM 2009E Li lon 352 PANASONIC 6 cell 4400mAh Main COMMON ID UMO9E71 SIMPLO 6CELL2 2 Battery SIMPLO UM 2009E Li lon 352 SAMSUNG 6 cell 4400mAh Main COMMON ID UMO9E75 i4 Bom LpManual com Manuals 163 SIMPLO 6CELL2 8 Battery SIMPLO UM 2009E Li lon 382P SAMSUNG 6 cell 5600mAh Main COMMON ID UMO9E70 Bluetooth Foxconn BT 2 1 Foxconn Bluetooth BRM 2046 BT2 1 T60H928 33 f w 861 Camera 0 3M LDV Chicony Camera Lilac 2G 0 3M LDV Liteon Camera Lily 2G 0 3M LDV Suyin Camera Rose 2G Card Reader 5 in 1 Build in 5 in 1 Build in MS MS Pro SD SC XD INTEL CM743B CPU Intel Celeron 743 BGA 1M 800 CPU INTEL CMSU2300B CPU Intel Celeron SU2300 BGA 1 2G 1M 800 10W R 0 INTEL PMDSU4100B CPU Intel Core2Dual SU4100 2M 800 HGST N160GB5 4KS HDD HGST 2 5 5400rpm 160GB HTS545016B9A300 Panther B SATA LF F W C60F Disk imbalance criteria 0 014g cm HGST N250GB5 4KS HDD HGST 2 5 5400rpm 250GB HTS545025B9A300 Panther B SATA LF F W C60F Disk imbalance criteria 0 014g
31. 5 Replacing the Hard Disk Drive 116 Replacing the DIMM Modules 118 Replacing the Lower 118 Replacing the Battery 120 Replacing the SD Dummy Card 120 DoVllloaded from LpManual com Manuals Table of Contents Troubleshooting 121 Common FP EODIOIIS a uis oda al doe ut vr potu MAR oe cid 121 l ower ON ISSUCG ct bed Ua edP 122 Computer Shutsdown Intermittently 122 INO Display deat odo EE ea ee ae 25 6 a 123 No POST OF CREER ets oo baer 123 Abnormal Video Display 124 Random Loss of BIOS Settings 124 ESRB UI TM 125 Built In Keyboard Failure 125 TouchPad Failure 222522 2 deme 126 Internal Speaker Failure 126 sound Proble miS Rr eee Se ee xe 127 Internal Microphone Failure 128 Microphone Problems 128 HDD Not Operating Correctly
32. 60 WHA02 003 BRACKET ASSEMBLY CABLE ANTENNA WLAN 50 WHA02 005 CABLE ANTENNA 3G 50 WJ302 001 CABLE LCD CABLE ASSY W MIC 50 WHA02 006 CASE COVER LCD BEZEL GW 60 WHA02 004 BRACKET ASSEMBLY CASE COVER BRACKET ASSEMBLY DIGITAL LIGHT CAMERA 0 3M 5 WHAO02 001 DEVICE ASSY LED MODULE 11 6 WSVGA Glare W ANTENNA 6M BGH02 003 CCD 3G BLACK PB LED LCD AUO 11 6 WSVGA Glare B116AWO2 VO LF 200nit LK 11605 004 16ms 500 1 LED LCD LPL 11 6 WSVGA Glare LP116WSA TLA1 LF LK 11608 002 200nit 16ms LCD BRACKET R amp L 33 WHA02 003 CASE COVER BRACKET LCD COVER IMR BLACK PB 60 BGH02 001 ASSEMBLY CABLE ANTENNA WLAN 50 WHAO02 005 CABLE ANTENNA 3G 50 WJ302 001 Chapter 6 DoWttloaded from LpManual com Manuals CABLE LCD CABLE ASSY W MIC 50 WHA02 006 CASE COVER LCD BEZEL PB 60 BGH02 002 BRACKET ASSEMBLY CASE COVER LCD BRACKET R amp L 33 WHA02 003 BRACKET ASSEMBLY DIGITAL LIGHT CAMERA 0 3M 57 WHA02 001 DEVICE ASSY LED MODULE 11 6 WSVGA Glare W ANTENNA 6M WJ202 001 CCD 3G RED GTW LED LCD AUO 11 6 WSVGA Glare B116AWO2 VOLF 200nit LK 11605 004 16ms 500 1 LED LCD LPL 11 6 WSVGA Glare LP116WSA TLA1 LF LK 11608 002 200nit 16ms CASE COVER LCD COVER IMR RED GW 60 02 002 BRACKET ASSEMBLY CABLE ANTENNA WLAN 50 WHAO02 005 CABLE ANTENNA 3G 50 WJ302 001 CABLE LCD CABLE ASSY W MIC 50 WHAO02 006 CASE COVER LCD BEZEL GW 60 WHA02 004 BRACKET ASSEMBLY
33. A Internal transfer rate Mbits 830 sec max I O data transfer rate 300 Mbytes sec max DC Power Requirements Voltage tolerance 5V DC 5 DowWMloaded from LpManual com Manuals Chapter 1 Audio Interface Audio Realtek ALC269X GR for High Definition Audio Codec Controller e Features 98aB Signal to Noise Ratio A weighting for DAC ADC output Meets WLP Windows Logo Program 3 10 and future WLP requirements 2 2 channel DAC supports 16 20 24 bit PCM format for independent two stereo channel audio playback 4 channel ADC supports 16 20 24 bit PCM format for independent two stereo channel audio inputs All DACs supports 44 1 48 96 192kHz sample rate All ADCs support 44 1 48 96kHz sample rate SPDIF OUT support 16 20 24 bit format and 32 44 1 48 88 2 96 192kHz rate Supports MONO line level output Supports external PCBEEP input and built in digital BEEP generator Software selectable 2 5V 3 2V 4 2V VREFOUT as bias voltage for analog microphone input Two jack detection pins each designed to detect up to 4 jacks 1dB resolution of input and output volume control Programmable 10 20 30dB boost gain for analog microphone input Built in headphone amplifiers for port A and port C 2 GPIOs are supported for customized applications pin shared with digital microphone interface EAPD External Amplifier Power Down is supported pin shared with secondary SPDIF OUT Supports Anti pop mode when analog power AVDD
34. BGA 956 package Processor Specifications 100C 22 22 1MB 100C 10W KC 23B01 CSU 22x22mm 1MB 100C 10W 001 743 22x22mm KC 41B01 DSU CPU Fan True Value Table Throttling 5096 959 Off 87 C EC Shutdown 100 C BIOS BIOS vendor InsydeH20 System Memory Memory controller Intel GS45 Express chipset Graphics Memory Controller Hub ICH9M SFF 0MB onboard Supports memory size per socket 2048MB Supports maximum memory size 4096MB Supports DIMM type 204 pin DDRII SO DIMM E C 891824 from LpManual com Manuals 15 Graphics Controller Mobile Intel GS45 Express Chipset with integrated 3D graphics featuring Intel Graphics Media Accelerator 4500MHD Intel GMA 4500MHD with up to 1759 MB of Intel Dynamic Video Memory Technology 5 0 64 MB of dedicated system memory up to 1695 MB of shared system memory supporting Microsoft DirectX 10 Dual independent display support 16 7 million colors External resolution refresh rate VGA port up to 2048 x 1536 60 Hz port up to 1728 x 1080 60 Hz MPEG 2 DVD decoding WMV9 VC 1 and H 264 AVC decoding HDMI High Definition Multimedia Interface with HDCP High bandwidth Digital Content Protection support LAN Interface Hard Disk Drive Interface Model Name ST9320320AS Capacity MB 250 320 Data heads 4 Drive Format Performance Specifications Interface SAT
35. CK PB LED LCD AUO 11 6 WXGA Glare B116XW02 VO 1A 3G LF LK 11605 003 200nit 8ms 500 1 LED LCD LPL 11 6 WXGA Glare LP116WH1 TLA1 LF 200nit LK 11608 001 8ms 500 1 CASE COVER LCD COVER IMR BLACK PB 60 BGH02 001 BRACKET ASSEMBLY CABLE ANTENNA WLAN 50 WHAO02 005 CABLE ANTENNA 3G 50 WJ302 001 CABLE LCD CABLE ASSY W MIC 50 WHAO02 006 CASE COVER LCD BEZEL PB 60 BGH02 002 BRACKET ASSEMBLY CASE COVER LCD BRACKET R amp L 33 WHA02 003 BRACKET ASSEMBLY DIGITAL LIGHT CAMERA 0 3M 5 WHAO02 001 DEVICE ASSY LED MODULE 11 6 WXGA Glare W ANTENNA CCD 6M WJ202 002 3G RED GTW LED LCD AUO 11 6 WXGA Glare B116XW02 VO 1A 3G LF LK 11605 003 200nit 8ms 500 1 LED LCD LPL 11 6 WXGA Glare LP116WH1 TLA1 LF 200nit LK 11608 001 8ms 500 1 CASE COVER LCD COVER IMR RED GW 60 02 002 BRACKET ASSEMBLY CABLE ANTENNA WLAN 50 WHAO02 005 Chapter 6 DoWiBoaded from LpManual com Manuals CABLE ANTENNA 3G 50 WJ302 001 CABLE LCD CABLE ASSY W MIC 50 WHA02 006 CASE COVER LCD BEZEL GW 60 WHA02 004 BRACKET ASSEMBLY CASE COVER LCD BRACKET R amp L 33 WHA02 003 BRACKET ASSEMBLY DIGITAL LIGHT CAMERA 0 3M 5 WHAO02 001 DEVICE ASSY LED MODULE 11 6 WXGA Glare W ANTENNA CCD 6M BGK02 004 3G RED PB LED LCD AUO 11 6 WXGA Glare B116XW02 VO 1A 3G LF LK 11605 003 200nit 8ms 500 1 LED LCD LPL 11 6 WXGA Glare LP116WH1 TLA1 LF 200nit LK 11608 001 8ms 500 1 CASE COVER LCD COVER IMR RED
36. ET ASSEMBLY CABLE ANTENNA WLAN 50 WHAO02 005 CABLE LCD CABLE ASSY W MIC 50 WHAO02 006 CASE COVER LCD BEZEL PB 60 BGH02 002 BRACKET ASSEMBLY CASE COVER BRACKET ASSEMBLY DIGITAL LIGHT CAMERA 0 3M 5 WHAO02 001 DEVICE ASSY LED MODULE 11 6 WXGA Glare W ANTENNA CCD 6M WHAO02 002 BLACK GTW LED LCD AUO 11 6 WXGA Glare B116XW02 VO 1A 3G LF LK 11605 003 200nit 8ms 500 1 LED LCD LPL 11 6 WXGA Glare LP116WH1 TLA1 LF 200nit LK 11608 001 8ms 500 1 CASE COVER LCD COVER IMR BLACK GW BRACKET LCD BRACKET R amp L 33 WHA02 003 60 WHA02 003 ASSEMBLY CABLE ANTENNA WLAN 50 WHA02 005 CABLE LCD CABLE ASSY W MIC 50 WHA02 006 DoWfloaded from LpManual com Manuals Chapter 6 CASE COVER LCD BEZEL GW 60 WHA02 004 BRACKET ASSEMBLY CASE COVER LCD BRACKET R amp L 33 WHA02 003 BRACKET ASSEMBLY DIGITAL LIGHT CAMERA 0 3M 5 WHAO02 001 DEVICE ASSY LED MODULE 11 6 WXGA Glare W ANTENNA CCD 6M BGH02 002 BLACK PB LED LCD AUO 11 6 WXGA Glare B116XW02 VO 1A 3G LF LK 11605 003 200nit 8ms 500 1 LED LCD LPL 11 6 WXGA Glare LP116WH1 TLA1 LF 200nit LK 11608 001 8ms 500 1 CASE COVER LCD COVER IMR BLACK PB 60 BGH02 001 BRACKET ASSEMBLY CABLE ANTENNA WLAN 50 WHAO02 005 CABLE LCD CABLE ASSY W MIC 50 WHAO02 006 CASE COVER LCD BEZEL PB 60 BGH02 002 BRACKET ASSEMBLY CASE COVER LCD BRACKET R amp L 33 WHA02 003 BRACKET ASSEMBLY DIGITAL LIGHT CAMERA 0 3M 5 WHAO02 001 DEVICE
37. Glare N116B6 L02 C2 LF 200nit 10ms 500 1 NLED11 6WSVGAG LED LCD LPL 11 6 WSVGA Glare LP116WSA TLA1 LF 200nit 16ms NLED11 6WXGAG LED LCD LPL 11 6 WXGA Glare LP116WH1 TLA1 LF 200nit 8ms 500 1 SAMSUNG NLED11 6WSVGAG LED LCD SAMSUNG 11 6 WSVGA Glare LTN116NT01 A01 LF 200nit 16ms 300 1 SAMSUNG NLED11 6WXGAG LED LCD SAMSUNG 11 6 WXGA Glare LTN116AT01 A01 LF 200nit 8ms A DATA SO2GBIII10 Memory A DATA SO DIMM DDRIII 1066 2GB HY7YG1B1674ZM LF 128 8 0 065um ELPIDA SO1GBIII10 Memory ELPIDA SO DIMM DDRIII 1066 1GB EBJ10UESBDSO AE F LF 128 8 0 065um ELPIDA SO2GBIII10 Memory ELPIDA SO DIMM DDRIII 1066 2GB EBJ21UES8BDSO AE F LF 128 8 0 065um HYNIX SO1GBIII10 Memory HYNIX SO DIMM DDRIII 1066 1GB HMT112S6BFR6C G7 NO LF 64 16 0 055um HYNIX SO2GBIII10 Memory HYNIX SO DIMM DDRIII 1066 2GB HMT125S6BFR8C G7 NO LF 128 8 0 055um MICRON SO1GBIII10 Memory MICRON SO DIMM DDRIII 1066 1GB MT8JSF12864HZ 1G1F1 LF 128 8 0 065um SAMSUNG SO1GBIII10 Memory SAMSUNG SO DIMM DDRIII 1066 1GB M471B2873EH1 CF8 LF 64 16 0 055um SAMSUNG SO2GBIII10 Memory SAMSUNG SO DIMM DDRIII 1066 2GB M471B5673EH1 CF8 LF 128 8 0 055um NB Chipset INTEL NB Chipset Intel CS GS45NB HLDS 5 8 59 5 ODD HLDS Super Multi DRIVE 9 5mm Tray DL 8X GU10N LF W O bezel SATA HF Windows 7 PANASONI NSM8XS9 5 ODD PANASONIC Super Multi DRIVE 9 5mm Tray DL 8X C UJ892 LF W O bezel SATA GBAS2 0 HF Windows7 TOSHIBA 5 8 59 5 ODD TOSHIBA Super Multi DRIVE 9 5mm Tray DL 8X 5 U633A LF W O bezel
38. KH 16001 042 SATA LF F W 0001SDM1 HDD TOSHIBA 2 5 5400rpm 160GB MK1655GSX Libra SATA KH 16004 006 LF F W FG011J HDD TOSHIBA 2 5 5400rpm 250GB MK2555GSX Libra SATA KH 25004 003 LF F W FG001J HDD HGST 2 5 5400rpm 250GB HTS545025B9A300 Panther KH 25007 016 B SATA LF F W C60F Disk imbalance criteria 0 014g cm HDD WD 2 5 5400rpm 250GB WD2500BEVT 22ZCTO ML160 KH 25008 021 SATA LF F W 11 01A11 HDD SEAGATE 2 5 5400rpm 320GB ST9320325AS Wyatt KH 32001 017 SATA LF F W 0001SDM 1 HDD TOSHIBA 2 5 5400rpm 320GB MK3263GSX SATA 8MB KH 32004 003 68P LF F W FG020J HDD HGST 2 5 5400rpm 320GB 5545032 9 300 Panther KH 32007 008 B SATA LF F W C60F Disk imbalance criteria 0 014g cm HDD SEAGATE 2 5 5400rpm 400GB ST9400326AS Wyatt KH 40001 011 250G P SATA 8MB LF F W 0001SDM1 HDD TOSHIBA 2 5 5400rpm 500GB MK5055GSX Libra SATA KH 50004 001 LF F W FG001J HDD HGST 2 5 5400rpm 500GB HTS545050B9A300 Panther KH 50007 010 B SATA LF F W C60F Disk imbalance criteria 0 014g cm po amp hanpie amp from LpManual com Manuals 49 HDD WD 2 5 5400rpm 500GB WD5000BEVT 22ZATO0 ML250 KH 50008 013 SATA LF F W 01 01A01 Keyboard Keyboard GATEWAY GP 1T SJM11 Internal 11 Standard 86KS KB 1110G 026 Black US International Texture Keyboard GATEWAY GP 1T SJM11 Internal 11 Standard 86KS Black Greek Texture Keyboard GATEWAY GP 1T SJM11 Internal 11 Standard 86KS Black Arabic Texture Keyboard GATEWAY G
39. Module 1 See Removing the I O Board on page 66 2 See Removing the Mainboard on page 68 3 Remove the four 4 screws 4 Remove the cables from the retention guides and pull the left speaker away DW e LIT af a9 109 E ETT me 1 from LpManual com Manuals Chapter 3 5 Lift out entire speaker module DoVharter3 from LpManual com Manuals 71 Removing the Function Board 1 See Removing the Upper Cover on page 54 2 See Removing the Main Board 3 Remove the adhesive tape over the cables 4 Remove the one 1 screw Function Board Dov Aloaded from LpManual com Manuals Chapter 3 5 Unlock and disconnect the function board FFC Removing the LCD Module 1 See Removing the Mainboard on page 68 2 Remove the two 2 screws from the left LCD hinge ee ee DoVharter3 from LpManual com Manuals 73 3 Remove the two 2 screws from the right LCD hinge LCD Module 4 Remove the LCD Module from the chassis DoWtloaded from LpManual com Manuals Chapter 3 Removing the VGA Cable 1 See Removing the Upper Cover on page 54 2 See Removing the Main Board 3 Lift the VGA cable up and out of the chassis DoVharter3 from LpManual com Manuals 19 Removing the DC ack 1 See Removing the Upper Cover on page 54 2 See Removing the Main Board 3 Lift the
40. P 1T SJM11 Internal 11 Standard 86KS Black Chinese Texture Keyboard GATEWAY GP 1T SJM11 Internal 11 Standard 86KS Black Russian Texture Keyboard GATEWAY GP 1T SJM11 Internal 11 Standard 86KS Black US International w Hebrew Texture Keyboard GATEWAY GP 1T SJM11 Internal 11 Standard 86KS Black Thailand Texture Keyboard GATEWAY GP 1T SJM11 Internal 11 Standard 87KS Black UK Texture Keyboard GATEWAY GP 1T SJM11 Internal 11 Standard 87KS Black German Texture Keyboard GATEWAY GP 1T SJM11 Internal 11 Standard 87KS Black Swiss G Texture Keyboard GATEWAY GP 1T SJM11 Internal 11 Standard 87KS Black Belgium Texture Keyboard GATEWAY GP 1T SJM11 Internal 11 Standard 87KS Black Danish Texture Keyboard GATEWAY GP 1T SJM11 Internal 11 Standard 87KS Black Italian Texture Keyboard GATEWAY GP 1T SJM11 Internal 11 Standard 87KS Black French Texture Keyboard GATEWAY GP 1T SJM11 Internal 11 Standard 87KS Black Hungarian Texture Keyboard GATEWAY GP 1T SJM11 Internal 11 Standard 87KS Black Norwegian Texture Keyboard GATEWAY GP 1T SJM11 Internal 11 Standard 87KS Black Portuguese Texture Keyboard GATEWAY GP 1T SJM11 Internal 11 Standard 87KS Black Spanish Texture Keyboard GATEWAY GP 1T SJM11 Internal 11 Standard 87KS Black US w Canadian French Texture Keyboard GATEWAY GP 1T SJM11 Internal 11 Standard 87KS Black Turkish Texture Keyboard GATEWAY GP 1T SJM11 Internal 11 Standard 87KS Black Sweden Texture Keyboard GATEWAY GP 1T SJM11 I
41. PB 60 BGK02 001 BRACKET ASSEMBLY CABLE ANTENNA WLAN 50 WHAO02 005 CABLE ANTENNA 3G 50 WJ302 001 CABLE LCD CABLE ASSY W MIC 50 WHAO02 006 CASE COVER LCD BEZEL PB 60 BGH02 002 BRACKET ASSEMBLY CASE COVER LCD BRACKET R amp L 33 WHA02 003 BRACKET ASSEMBLY DIGITAL LIGHT CAMERA 0 3M 5 WHAO02 001 DEVICE Memory Memory MICRON SO DIMM DDRIII 1066 1GB KN 1GB04 015 MT8JSF12864HZ 1G1F1 LF 128 8 0 065um Memory ELPIDA SO DIMM DDRIII 1066 1GB KN 1GB09 012 EBJ10UES8BDSO AE F LF 128 8 0 065um Memory SAMSUNG SO DIMM DDRIII 1066 1GB KN 1GBOB 028 M471B2873EH1 CF8 LF 64 16 0 055um Memory HYNIX SO DIMM DDRIII 1066 1GB KN 1GB0G 025 HMT112S6BFR6C G7 NO LF 64 16 0 055um Memory ELPIDA SO DIMM DDRIII 1066 2GB KN 2GB09 006 EBJ21UE8BDSO AE F LF 128 8 0 065um Memory SAMSUNG SO DIMM DDRIII 1066 2GB 2 012 M471B5673EH1 CF8 LF 12878 0 055um Memory HYNIX SO DIMM DDRIII 1066 2GB KN 2GB0G 014 HMT125S6BFR8C G7 NO LF 128 8 0 055um Mainboard MAINBOARD MAINBOARD EC14D LF UMA SJM13 MS INTEL SU4100 MB WHAO2 00 NON3G 3 po amp hanpie amp from LpManual com Manuals MAINBOARD EC14D LF SJM13 MS INTELCELERON MB WHAO2 00 743 NON3G 5 MAINBOARD EC14D LF UMA SJM13 MS INTEL SU2300 MB WHAO2 01 NON3G 0 MAINBOARD EC14D LF UMA SJM13 MS INTEL SU7300 MB WHAO02 00 NON3G 2 BED THERMAL MODULE 60 WHA02 005 oomme DT SGNALRLATEFORWOBTFUNGTON a7 WHAT2 000 SGNXRAEFORWIBTFUNGTON 7 2 _ Heatsink
42. Packard Bell EasyNote Butterfly xs Series Service Guide Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw PRINTED IN TAIWAN Downloaded from LpManual com Manuals Revision History Please refer to the table below for the updates made to this service guide DoWnloaded from LpManual com Manuals Copyright Copyright 2009 by Acer Incorporated All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Acer Incorporated find others Disclaimer The information in this guide is subject to change without notice Acer Incorporated makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software Acer is a regist
43. R3 AP 0300A 001 BiLF LF Battery SIMPLO UM 2009E Li lon 352 PANASONIC 6 cell BT 00607 106 4400mAh Main COMMON ID UMO9E71 Battery Battery SIMPLO UM 2009E Li lon 352 SAMSUNG 6 cell BT 00607 107 4400mAh Main COMMON ID UMO9E75 Battery SANYO UM 2009E Li lon 352 SANYO 6 cell BT 00603 098 4400mAh Main COMMON ID UMO9ES1 Battery PANASONIC UM 2009E Li lon 352 PANASONIC 6 BT 00605 052 cell 4400mAh Main COMMON ID UMO9E51 Battery SANYO UM 2009E Li lon 352 SANYO 6 cell 00603 096 5600mAh Main COMMON ID UMO9E36 Battery SIMPLO UM 2009E Li lon 352 SAMSUNG 6 cell BT 00607 102 5600mAh Main COMMON ID UMO9E70 Battery PANASONIC UM 2009E Li lon 382P PANASONIC 6 BT 00605 050 cell 5800mAh Main COMMON ID UMO9E56 Board FOXCONN BLUETOOTH BRM 2046 2 1 T60H928 33 F BH 21100 004 W 861 IOBONRDFORWIOSGFUNGTON ewo 7 27 77 OBONRDFORWBGFUNGTON wazo SWTOHBONID O O TOUCHPADBUTTONBOARD SBWHADZUUS NENNEN CARD READER BOARD 55 WHAO02 004 ODD BOARD 55 WHAO2 005 LED BOARD 55 WHAO2 006 FOXCONN WIRELSS LAN ATHEROS HB95 1X1 BG HM NI 23600 047 Lan Intel WLAN 512AN HMWG Shirley Peak 5100 5 1 003 895373 Lan Intel WLAN 512AG_HMWG Shirley Peak 5100 KI SPH01 005 MM 897072 Lan Intel WLAN 112BN HMWG MM 903341 1 001 QUALCOMM GOBI2000 LC 21300 011 Cable DowWtfoaded from LpManual com Manuals Chapter 6 HDD SEAGATE 2 5 5400rpm 160GB ST9160314AS Wyatt
44. Retype the password in the Confirm New Password field IMPORTANT Be very careful when typing your password because the characters do not appear on the screen 3 Press Enter After setting the password the computer sets the User Password parameter to Set 4 If desired you can opt to enable the Password on boot parameter 5 When you are done press F10 to save the changes and exit the BIOS Setup Utility Removing a Password Follow these steps 1 Use the and 4 keys to highlight the Set Supervisor Password parameter and press the Enter key The Set Password box appears Type the current password in the Enter Current Password field and press Enter Press Enter twice without typing anything in the Enter New Password and Confirm New Password fields The computer then sets the Supervisor Password parameter to Clear 4 When you have changed the settings press u to save the changes and exit the BIOS Setup Utility Changing a Password 1 Use the 7 and 4 keys to highlight the Set Supervisor Password parameter and press the Enter key The Set Password box appears E nter Nei 801812 from LpManual com Manuals 23 2 the current password in the Enter Current Password field and press Enter 3 Type a password in the Enter New Password field Retype the password in the Confirm New Password field 4 Press Enter After setting the password the computer sets the User Password parameter to Set 5 If des
45. Save ROM file file name JAL90x64 fd to the root directory of USB storage 2 Plug USB storage into USB port 3 Press Fn ESC button then plug in AC The Power button flashes once 4 Press Power button to initiate system CRISIS mode When CRISIS is complete the system auto restarts with a workable BIOS 5 Update the latest version BIOS for this machine by regular BIOS flashing process Steps for BIOS Recovery by Crisis Disk Before doing this a Crisis Diskette should be prepared ready in hand The Crisis Diskette could be made by executing the Crisis Disk program in another system with Windows XP OS Follow the steps below Power Off failed system Attach a USB floppy drive to the failed system Copy xxxxx wph to tool s folder and rename it as BIOS wph Execute wincris exe to start the Crisis Disk Build Select Removable and click Start Select Quick Format Disk and click Start A progress screen displays Click OK to complete the process Insert the Crisis Disk in to the USB floppy drive attached to the BIOS flash failed system In the power off state press and hold Fn Esc then press the Power button aa No UE The system powers on and the Crisis BIOS Recovery process begins BIOS Boot Block begins restoring the BIOS code from the Crisis floppy disk to BIOS ROM on the failed systems When the Crisis flash process is finished the system restarts with a workable BIOS Update to the latest version BIOS for the syste
46. Screw List SCREW SCREW 1 98D 3 0L K 4 6D NI NL 86 WHA02 001 SCREW SCREW 1 98D 4 0L K 4 6D 0 8T ZKNL 86 WHA02 002 SCREW SCREW 2D 6L K 4 6D ZK NL 86 WHA02 003 CREW CREW 2D 10L K 4 2D NI NL 86 WHA02 004 SCREW SCREW 3 0D 3 0L K 4 9D NI 86 WHA02 005 DoW foaded from LpManual com Manuals Chapter 6 po amp hanpie amp from LpManual com Manuals 159 Model Definition and Configuration Dow ENBFXS 742G25Mn ENBFXS 234G32Mn ENBFXS 233G32Mn ENBFXS 741G16Mn ENBFXS 414G32Mn ENBFXS 233G25Mn ENBFXS 232G32Mn ENBFXS 412G25Mn ENBFXS 232G16Mi ENBFXS 232G25Mn ENBFXS 412G25Mn ENBFXS 233G32Mn EMEA UK Portugal France France France ltaly Switzerl and Russia Czech Czech Czech ii from LpManual com Manuals ENBFXS 742G25Mn W7HP64BTGB1 2 1G 250 6L2 8 5R CBSD bgn 0 3D BAG EN13 BUTTERFLY XS EV 001UK CM74 3B ENBFXS 234G32Mn W7HP64BTPT1 CMS 4 2 2G 320 6L2 8 5R U230 CB O 3D BAG XSync 4 OB 3 BUTTERFLY XS EU 001PT ENBFXS 233G32Mn W7HP64BTFR1 CMS UMACkk4 1G 2G 320 6L2 8 5R U230 CB bgn O 3D FR51 OB BUTTERFLY XS EV 010FR ENBFXS 741G16Mn W7HP64BTFR1 CM74 UMACkk4 1 1G 160 6L2 8 5R 3B CB bgn O 3D FR51 BUTTERFLY XS EV 001FR ENBFXS 414G32Mn W7HP64BTFR1 PMD 4 2 2G 320 6L2 8 5R SU41 CB_bgn_0 3D_GEk_FR51 00 BUTTERFLY XS E
47. U 020FR ENBFXS 233G25Mn W7HP64BTIT1 CMS UMACkk4 1G 2G 250 BT 6L2 8 5R U230 CB bgn O 3D IT71 OB BUTTERFLY XS EV 001IT ENBFXS 232G32Mn W7HP64BTCH1 CMS UMACKkk4 1 2G 320 6L2 8 5R U230 CB 0 30 SW23 OB BUTTERFLY XS EV 133CH ENBFXS 412G25Mn W7HP64BWW2 PMD UMACkk4 2 1G 250 BT 6L2 8 5R SU41 CB_bgn_0 3D_GEk_EN11 00 ENBFXS 232G16Mi CMS W7HP64RUBTRU2 UMACkk4 1 2G U230 160 BT 6L2 2 5R OB CB bg 0 30 RU41 BUTTERFLY XS EV 001RU ENBFXS 232G25Mn W7HP64BTCZ2 CMS UMACkk4 1 2G 250 BT 6L2 8 5R U230 CB 0 30 BAG SK11 OB BUTTERFLY XS EV 105CZ ENBFXS 412G25Mn W7HP64BTCZ2 PMD UMACkk4 1 2G 250 BT 6L2 8 5R SU41 CB O 3D BAG CS43 00B BUTTERFLY XS EU 120CZ ENBFXS 233G32Mn W7HP64BTCZ2 CMS UMACkk4 1G 2G 320 BT 6L2 8 5R U230 CB O 3D BAG CS43 OB BUTTERFLY XS EV 110CZ 160 D ENBFXS 412G25Mn ENBFXS 412G25Mn ENBFXS 412G25Mn ENBFXS 412G25Mn ENBFXS 742G25Mn ENBFXS 234G32Mn ENBFXS 233G32Mn ENBFXS 741G16Mn ENBFXS 414G32Mn ENBFXS 233G25Mn ENBFXS 232G32Mn ENBFXS 412G25Mn ENBFXS 232G16Mi ENBFXS 232G25Mn ENBFXS 412G25Mn ENBFXS 233G32Mn oWAloaded from LpManual com Manuals ENBFXS 412G25Mn W7HP64BWW2 UMACkk4 2 1G 250 BT 6L2 8 5R CB bgn 0 30 EN 11 ENBFXS 412G25Mn W7HP64BWW2 UMACkk4 2 1G 250 BT 6L2 2 5R CBSD 0 30 EN 11 ENBFXS 412G25Mn W7HP64BWW2 UMACrr4 2 1G 250 BT 6L2 8 5R CB 0 30 GEr
48. aded from LpManual com Manuals Chapter 1 Windows Keys The keyboard has two keys that perform Windows specific functions Windows key Pressed alone this key has the same effect as clicking on the Windows Start button it launches the Start menu It can also be used with other keys to provide a variety of functions amp gt Open or close the Start menu amp 5 gt D Display the desktop amp gt E Open Windows Explore amp gt lt F gt Search for a file or folder amp gt lt G gt Cycle through Sidebar gadgets lt 4y gt lt L gt Lock your computer if you are connected to a network domain or switch users if you re not connected to a network domain amp gt M Minimizes all windows lt 2 gt lt R gt Open the Run dialog box amp gt lt T gt Cycle through programs on the taskbar amp gt lt U gt Open Ease of Access Center amp y gt X Open Windows Mobility Center amp gt BREAK Display the System Properties dialog box amp gt lt SHIFT M gt Restore minimized windows to the desktop amp gt TAB Cycle through programs on the taskbar by using Windows Flip 3 D amp gt lt SPACEBARs Bring all gadgets to the front and select Windows Sidebar lt CTRL gt lt gt F2 Search for computers if you are a network lt CTRL gt lt gt TAB Use the
49. als 89 Main Module Reassembly Procedure Replacing the DC Jack 1 Insert the DC power jack into the chassis MUNI i a 2 Thread the cable through the guides and press the cable bundle into its retainer Chapter 3 1 from LpManual com Manuals Replacing the VGA Cable Insert the VGA cable into the chassis with the adapter pointed down on an angle as indicated in the 1 photograph 2 Press down on the back of the adapter and snap it into place m DoVharter3 from LpManual com Manuals 91 Replacing the LCD Module 1 Set LCD hinges back onto the guides on the chassis Ensure the wiring for the DC jack and VGA cable are under the left hinge see green arrows in step 2 2 A als 2 2 Replace the four 4 screws on the LCD hinges ensuring the grounding wire 1 is attached as indicated Dos loaded from LpManual com Manuals Chapter 3 Replacing the Wi Fi Switch Board 1 Reconnect the Wi Fi switch board FFC 2 Slide the Wi Fi switch board over it s guide pin in the chassis and insert the slider red circle into the guides located on the chassis as indicated in the second photo below 2 DoVharter3 from LpManual com Manuals 93 3 Replace the one 1 screw 4 Replace the FFC and adhere the adhesive tape over the cable Dowfiloaded from LpManual com Manuals Chapter 3 Re
50. applications and reboot the system Dos loaded from LpManual com Manuals Chapter 2 Remove HDD BIOS Password Utilities This section provides you with details about removing HDD BIOS password methods Removing HDD Password If you key in the wrong HDD password three times an error is generated Harddisk Security TOSHIBA MK3252GSM X Lock To reset the HDD password perform the following steps 1 After the error is displayed select the Enter Unlock Password option on the screen Select Item Enter Unlock Password Sstem continue 2 Encode key is generated for unlocking utilities Note down this key TL Enter Unlock Password Key 76943488 7 3 Execute the UnlockHD EXE file to create the unlock code in DOS Mode using the format UnlockHD Encode key with the code noted in the previous step as follows UnlockHD 76943488 4 The command generates a password which can be used for unlocking the HDD Password 46548274 5 Keyin the password from the previous step to unlock the HDD as shown SSS Enter Unlock Password Key 76126337 Eee po haPtgr2 from LpManual com Manuals 31 Removing BIOS Passwords To clear the User or Supervisor passwords open the RAM door and use a metal instrument to short the CLRP2 jumper as shown below A Hmm Dg 3 Im AUR IRR 1 TIT Ug ep mm em inl ul N d 1 mmm rn ni
51. arrow keys to cycle through programs on the taskbar by using Windows Flip 3 D Note Depending on your edition of Windows 7 some shortcuts may not function as described Application This key has the same effect as clicking the right mouse button it opens the ER key application s context menu DoWhartetd from LpManual com Manuals Function Keys The computer employs hotkeys or key combinations to access most of the computer s controls like screen brightness Bluetooth and WiFi To activate hot keys press and hold the Fn key before pressing the other key in the hotkey combination Fn F1 Change Power Options Fn F2 View System Properties Fn F3 Turn the Bluetooth radio on or off Fn lt 4 gt Sleep Fn F5 Display toggle IL Fn F6 Screen blank backlight off Fn F7 TouchPad toggle Fn F8 d Speaker toggle lt Fn gt lt p gt Brightness up Brightness down lt Fn gt lt lt gt lt Fn gt lt A gt Volume up 4 Fn lt V gt ef Volume down DoWhloaded from LpManual com Manuals Chapter 1 Hardware Specifications and Configurations Processor CPU Ultra Low Voltage ULV Intel Core 2 Duo mobile processor based on 45 nm process supporting Intel 64 architecture Ultra Low Voltage ULV Intel Celeron processor based on 45 nm process supporting Intel 64 architecture Micro FC
52. bsite are Detailed information on Acer s International Traveler s Warranty ITW Returned material authorization procedures An overview of all the support services we offer accompanied by a list of telephone fax and email contacts for all your technical queries We are always looking for ways to optimize and improve our services so if you have any suggestions or comments please do not hesitate to communicate these to us Dow id Gom LpManual com Manuals 167 DowW foaded from LpManual com Manuals Appendix C AFLASH Utility 35 Antennas Removing 98 Battery Pack Removing 46 Replacing 131 BIOS vendor 17 Version 17 BIOS Utility 27 35 Boot 33 Exit 34 Navigating 27 Onboard Device Configuration 31 Power 33 Save and Exit 34 Security 30 System Security 34 Board Layout Top View 155 Camera Module Removing 92 Replacing 105 Common Problems 134 CPU Removing 89 Replacing 108 CPU Fan Removing 87 Replacing 109 DIMM Modules Removing 51 Replacing 128 Display 4 EasyTouch Failure 148 Downloaded from LpManual com Manuals External Module Disassembly Flowchart 45 Features 1 Flash Utility 35 FPC Cable Removing 95 Replacing 103 FRU Field Replaceable Unit List 161 Hard Disk Drive Modules Replacing 127 HDD1 Removing 54 Replacing 127 HDD2 Removing 56 Replacing 127 HDTV Switch Failure 149 Hot Keys 13 Indicators 11 Intermittent Problems 150 Internal Micropho
53. cable bundle out of its retainer 4 Lift the DC jack and cable out of the chassis Dov loaded from LpManual com Manuals Chapter 3 LCD Module Disassembly Process LCD Module Disassembly Flowchart Remove LCD panel from main unit before preceeding Remove LCD bezel l Remove camera module l Remove LCD panel Y Y Y Y Hemove LCD cable Remove LCD brackets ritrovo eue Hemove microphone antennas Screw List 801853 from LpManual com Manuals Removing the LCD Bezel 1 See Removing the LCD Module on page 73 2 Begin by prying up the bezel from the top right corner of the LCD 3 Work your way to the other corner of the LCD prying up the bezel from the LCD b 4 Pry the bezel down the left and right sides towards the hinges see below Tilt the bezel up to 30 to disengage the bezel from clips see note below located inside the hinges and remove the bezel from the LCD DoWAloaded from LpManual com Manuals Chapter 3 NOTE Tilt up the bezel away from the LCD module to disengage the clasps inside the hinges Removing the Camera Module 1 See Removing the LCD Bezel on page 78 2 Disconnect the camera cable 3 Pry the camera from the module DoVharter 3 from LpManual com Manuals 79 Removing the LCD Panel 1 See Removing the Camera Module on page 79
54. ce any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors Undetermined Problems The diagnostic problems does not identify which adapter or device failed which installed devices are incorrect whether a short circuit is suspected or whether the system is inoperative Follow these procedures to isolate the failing FRU do not isolate non defective FRU NOTE Verify that all attached devices are supported by the computer NOTE Verify that the power supply being used at the time of the failure is operating correctly See Power On Issue on page 122 uA Power off the computer Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices Non Acer devices Printer mouse and other external devices Battery pack Hard disk drive DIMM CD ROM Diskette drive Module PC Cards Power on the computer Determine if the problem has changed If the problem does not recur reconnect the removed devices one at a time until you find the failing FRU 2 Pom If the problem remains replace the following FRU one at a time Do not replace a non defective FRU System board LCD assembly foaded from LpManual com Manuals Chapter 4 Post Codes These tables describe the POST codes and descriptions during the POST Sec NO EVICTION MODE DEBUG EQU 1 CommonPlatform sec la32 SecCore inc Enable cac
55. d from LpManual com Manuals 141 Bottom View a ale i A o 1 m 1 4 0 46 00 USB bi L JMIC 1 m 129 50 JUSB2 USB connector USB comeco _ Ps Meto 10B DowWffoaded from LpManual com Manuals Chapter 5 Clearing Password Check and BIOS Recovery This section provides you with the standard operating procedures of clearing password and BIOS recovery for the computer There is one Hardware Open Gap on the mainboard for clearing password check and one Hotkey for enabling BIOS Recovery Clearing Password Check Hardware Open Gap Description is as follows Item Description CLRP2 Clear CMOS Jumper mm Tm 1 Im nra 12 E ii in i 9 al al The CLRP2 jumper is located on the mainboard close to the DIMM module Steps for Clearing BIOS Password Check If users set a BIOS Password Supervisor Password and or User Password for security reasons BIOS will ask for the password during system POST or when the system enters the BIOS Setup menu If itis necessary to bypass the password check users need to short the HW Gap to clear the password by using the following steps 1 Power Off the system Remove the AC Battery and HDD from the machine Chapter 5 143 2 Disconnect the RTC Battery cable and locate the CLRP2 jumper in
56. display Readjust if necessary Roll back the video driver to the previous version if updated Remove and reinstall the video driver Check the Device Manager to determine that The device is properly installed There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Other Devices If the Issue is still not resolved see Online Support Information on page 167 Run the Windows Memory Diagnostic from the operating system DVD and follow the onscreen prompts If the Issue is still not resolved see Online Support Information on page 167 Random Loss of BIOS Settings If the computer is experiencing intermittent loss of BIOS information perform the following actions one at a time to correct the problem 1 2 3 DoWtttoaded from LpManual com Manuals If the computer is more than one year old replace the CMOS battery Run a complete virus scan using up to date software to ensure the computer is virus free If the computer is experiencing HDD or ODD BIOS information loss disconnect and reconnect the power and data cables between devices If the BIOS settings are still lost replace the cables If HDD information is missing from the BIOS the drive may be defective and should be replaced Replace the Motherboard If the Issue is still not resolved see Online Support Information on page 167 Chapter 4 LCD Failure If the LCD fails perform the following actions one at a time t
57. e Install Windows screen displays Click Next d Select Repair your computer e The System Recovery Options screen displays Click Next f Select the appropriate operating system and click Next NOTE Click Load Drivers if controller drives are required g Select Startup Repair h Startup Repair attempts to locate and resolve issues with the computer I When complete click Finish If an issue is discovered follow the onscreen information to resolve the problem Run the Windows Memory Diagnostic Tool For more information see Windows Help and Support Restart the computer and press F2 to enter the BIOS Utility Check the BIOS settings are correct and that CD DVD drive is set as the first boot device on the Boot menu Ensure all cables and jumpers on the HDD and ODD are set correctly Remove any recently added hardware and associated software Run the Windows Disk Defragmenter For more information see Windows Help and Support Run Windows Check Disk by entering chkdsk r from a command prompt For more information see Windows Help and Support 10 Restore system and file settings from a known good date using System Restore If the issue is not fixed repeat the preceding steps and select an earlier time and date 11 Replace the HDD See Disassembly Process on page 38 891824 from LpManual com Manuals 129 USB Failure If the USB fails perform the following actions one at a time to correct the probl
58. e LCD Microphone Cable 85 Replacing the LCD Panel 85 Replacing the Camera Module 87 Replacing the LCD Bezel 88 Main Module Reassembly Procedure 90 Replacing the DG Jack 90 Replacing the VGA Cable 91 Replacing the LCD Module 92 Replacing the Wi Fi Switch Board 93 Replacing the Speakers 95 Replacing the I O Board 96 Replacing the Thermal Module 97 Replacing the Mainboard 99 Replacing the Bluetooth Module 102 Replacing the Button Board 104 Replacing the Card Reader Board 105 Replacing the LED Board 107 Replacing the Upper 108 Replacing the Keyboard 112 Replacing the ODD 22525555 GT 113 Replacing the WLAN Module 11
59. e Support Information page 167 Do amp hBpl td from LpManual com Manuals 121 Power On Issue If the system doesn t power on perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Swap AC Battery Check AC Batt only power on Swap Power SW B Swap M B Computer Shutsdown Intermittently If the system powers off at intervals perform the following actions one at a time to correct the problem 1 Check the power cable is properly connected to the computer and the electrical outlet 2 Remove any extension cables between the computer and the outlet 3 Remove any surge protectors between the computer and the electrical outlet Plug the computer directly into a known good electrical outlet 4 Disconnect the power and open the casing to check the Thermal Unit see Thermal Unit Failure on page 131 and fan airways are free of obstructions 5 Remove all external and non essential hardware connected to the computer that are not necessary to boot the computer to the failure point Remove any recently installed software If the Issue is still not resolved see Online Support Information on page 167 DowWfftoaded from LpManual com Manuals Chapter 4 No Display Issue If the Display doesn t work perform the following actions one at a time to correct the problem Do not replace a non defective FRUs START LCD panel cable ok Replace
60. em Do not replace a non defective FRU Re assemble Check IO B the IO B to M B CONN to M B CONN Swap IO B Check IO B Swap M B Wireless Function Failure If the WLAN fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Re assemble Check WL the antenna to antenna to WL WL card ard Swap The Check antenna antenna Swap the WL card Swap M B 8 from LpManual com Manuals Chapter 4 Thermal Unit Failure If the Thermal Unit fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUS Fan power cable well connected Replace fan CPU Heat sink well seated Replace M B External Mouse Failure If an external Mouse fails perform the following actions one at a time to correct the problem 1 Try an alternative mouse 2 Ifthe mouse uses a wireless connection insert new batteries and confirm there is a good connection See the mouse user manual If the mouse uses a USB connection try an alternate USB port Try an alternative program to verify mouse operation Reinstall the program experiencing mouse failure Restart the computer Remove any recently added hardware and associated software Remove any recently added software and reboot Restore system and file settings from a known good date using System Rest
61. ered trademark of Acer Corporation Intel is a registered trademark of Intel Corporation Other brand and product names are trademarks and or registered trademarks of their respective holders Downloaded from LpManual com Manuals I Conventions The following conventions are used in this manual SCREEN MESSAGES Denotes actual messages that appear on screen NOTE Gives bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures DoWhloaded from LpManual com Manuals Preface Before using this information and the product it supports please read the following general information 1 This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer s global product offering To better fit local market requirements and enhance product competitiveness your regional office MAY have decided to extend the functionality of a machine e g add on card modem or extra memory capability These LOCALIZED FEATURES will NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please n
62. etooth communication communication only for certain models indicator 3G Indicates the status of 3G Wireless LAN communication Hor t Blue light on 3G on WiFi on or off communication 2 indicator Orange light on 3G off WiFi on Not lit 3G off WiFi off Indicates when the computer is turned on Power indicator 9 Battery indicator Indicates the computer s battery status p Indicates the computer s Wi Fi status from LpManual com Manuals Chapter 1 Touchpad Basics The following items show you how to use the TouchPad Move your finger across the TouchPad 1 to move the cursor e Press the left 2 and right 3 buttons located beneath the TouchPad to perform selection and execution functions These two buttons are similar to the left and right buttons on a mouse Tapping on the TouchPad is the same as clicking the left button Execute Quickly clicktwice click twice twice at the same speed twice at the same speed as double clicking a mouse button See ooe _ Click and hold then use Tap twice a the same speed finger on the TouchPad to as double clicking a mouse drag the cursor button rest your finger on the TouchPad on the second tap and drag the cursor Access Click once context menu NOTE When using the TouchPad keep it and your fingers dry and clean The TouchPad is sensitive to finger movement hence the
63. he Establish cache tags Enter NEM Place the BSP in No Fill mode set CRO CD 1 CRO NW 0 Cache Init Finished Memory DEBUG BIOS EQU 1 Chipset Alviso MemoryInitAsm IA32 IMEMORY INC Program the receive enable reference timing control register Program the DLL Timing Control Registers RCOMP settings 133 Do hRPI8E4 from LpManual com Manuals BDS amp Specific action Peripheral removable media reset ex lsaFloppy USB device Dow from LpManual com Manuals Chapter 4 Runtime driver set virtual address map Each PEIM entry point used in 80 PORT w 5 2 PELOPULOPOLOFG OOS PEI CPU IO PCI CFG PLATFORM STAGE2 PELPLNFORM STAGER OOOO PRESENCE ooo oo Each Driver entry point used in 80 PORT DXE CRC32 SECTION EXTRACT JPEG DECODER amp from LpManual com Manuals 135 Dow oaded from LpManual com Manuals Chapter 4 Do amp RP SE4 from LpManual com Manuals 137 0x93 EBC Each SmmDriver entry point used 80 PORT DowW foaded from LpManual com Manuals Chapter 4 891824 from LpManual com Manuals 139 from LpManual com Manuals Chapter 4 Jumper and Connector Locations Mainboard Description Top View 4 30 7 S 5 88 Rej JLVDS1 JCRT1 S aoe ooo o o o JSWB 1 p 3PK1 128 35 Do h amp pi
64. he Card Reader Board 60 Removing the Button Board 62 Removing the Bluetooth Module 63 Removing the Mainboard 65 Removing the Thermal Module 68 Removing the I O Board 69 Removing the Speaker Module 70 Removing the Function Board 72 Removing the LCD 73 Removing the VGA Cable 75 Removing the DC Jack 76 LCD Module Disassembly Process 77 LCD Module Disassembly Flowchart 77 Removing the LCD Bezel 78 Removing the Camera Module 79 Removing the LCD Panel 80 Removing the LCD 81 Removing the LVDS Microphone Cable 81 Removing the WLAN Antennas 82 LCD Module Reassembly Procedure 84 Replacing the WLAN Antennas 84 Replacing th
65. ion 1 Information Main Securit Item Specific Help Boot priority order Use t or lt to select ZH Del a device then press 3 USB FDD lt F5 gt to move it down the 4 Network Boot LAN list or F6 to move S USB HDD it up the list Press Esc to escape the menu 6 USB CDROM 3 Execute the IFLASH BAT batch file to update BIOS The flash process begins as shown Initializing File loading 166 Current BIOS Model name NRU5B Neu BIOS Model name NRU58 Current BIOS version UB 14 Neu BIOS version 01 00 Updating Block at FFFFFB888 Flash complete 4 In flash BIOS the message Please do not remove AC Power Source displays from LpManual com Manuals Chapter 2 NOTE If the AC power is not connected the following message displays 89 fd zall Please do not remove the AC power Insyde Flash Utility for InsydeH20 Version 1 Initializing Plug in the AC power to continue 5 Flash is complete when the message Flash programming complete displays DoWharter 2 from LpManual com Manuals 29 WinFlash Utility Perform the following steps to use the WinFlash Utility 1 Double click the WinFlash executable 2 Click OK to begin the update A progress screen displays InsydeFlash denos Furah 0786 omuia ines ier Soir lm Pitt ee LER Lopes esca IE DS 3 When the process is complete close all programs and
66. ired you can enable the Password on boot parameter 6 When you are done press F10 to save the changes and exit the BIOS Setup Utility If the verification is OK the screen will display as following The password setting is complete after the user presses Enter If the current password entered does not match the actual current password the screen will show you the Setup Warning Setup Warning Invalid Password Continue If the new password and confirm new password strings do not match the screen displays the following message setup Warning Passwords do not match Re enter password Continue Do floaded from LpManual com Manuals Chapter 2 Boot This menu allows the user to decide the order of boot devices to load the operating system Bootable devices includes the USB diskette drives the onboard hard disk drive and the DVD drive in the module bay DoWhAPISE from LpManual com Manuals 25 Exit The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility Item Specific Help Information Main Exit Discarding Changes Exit System Setup and save your Load Setup Defaults Changes Discard Changes Save Changes The table below describes the parameters in this screen Exit Saving Changes Exit System Setup and save your changes to CMOS Exit Discarding Exit utility without saving setup data to CMOS Changes
67. is on and digital power is off Power support 3 3V digital core power 1 5V 3 3V digital IO power for HDA link 3 3V 5 0V analog power 3 3V 5 0V power stage voltage Enhanced power management features Secondary SPDIF OUT supports 16 20 24 bit format and 32k 44 1k 48k 88 2k 96k 192kHz rate Supports stereo digital microphone input Programmable boost gain and volume control for digital microphone input Headphone amplifier for port A does not require DC blocking capacitors Stereo Bridge Tied Load Class D amplifier at port D has 2Watt rms 4 per channel output Short circuit and thermal overload protection for Class D amplifier Supports digital PWM output at port D which system integrator can easily connect the output to external power amplifier receives digital audio stream Five band hardware equalizer designed for BTL output port D to compensate for frequency response while driving the mini speaker Intel low power ECR compliant supports power status control jack detection and wake up event in D3 mode 48 pin QFN Green package DoWhartetd from LpManual com Manuals Power and Keyboard Controller ENE KB926 for Keyboard Controller Battery management Unit Total number of keypads 84 85 88 Internal amp external keyboard Yes work simultaneously e Support Application keys for Windows 7 Battery Vendor amp model name SIMPLO UM09G75 SIMPLO UM09H75 SIMPLO 0 09 70 Battery Type Li ion Package configuration
68. isassembly Flowchart Remove external modules before proceeding Remove keyboard Remove upper cover t Remove LED Board Remove card reader board v Remove main board v Remove button board Y Remove Bluetooth board Remove LCD module v Remove wifi switch Remove thermal Remove board Remove Speakers Board module v Remove CRT Cable Screw List Remove DC cable Upper Cover M2 10 6 l 86 WHA02 004 HDD Bay Button Board LED Board MP PO mI fe ewmeor _ wes h 85WHADOS fe ewm Gard Reader Board m23 2 86 WHAO2 00 Bluetooth Board 1 86WHA02 00 Mainboard Thermal Module Board Wi Fi Switch Board Speakers LCD Hinges Do hRPI8E 3 from LpManual com Manuals pl p A pl a fe _ fe eewo _ eewo _ fe eewo _ urs fa _ 51 Removing the Keyboard 1 Push down on the four 4 latches holding the keyboard in place The latches are behind and between keys esc F1 F5 F6 F10 F11 and Ins Del E 2 Release each latch one at a time from DoWftloaded from LpManual com Manuals Cha
69. kard Bell UUID NOTE The system information is subject to different models UUID Universally Unique Identifier UUID is an identifier standard used in software construction standardized by the Open Software Foundation OSF as part of the Distributed Computing Environment DCE DoMloaded from LpManual com Manuals Chapter 2 Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery Information Boot Exit Item Specific Help System Time 1355 59 System Date 04 09 2009 lt Tab gt lt Shift Tab gt or Total Memory 1024 MB lt Enter gt selects field Video Memory 64 MB Quick Boot Enabled Network Boot Enabled F12 Boot Menu Enabled D2D Recovery Enabled SATA Mode AHCI Mode NOTE The screen above is for your reference only Actual values may differ The table below describes the parameters in this screen Settings in boldface are the default and suggested parameter settings System Time Sets the system time The hours are displayed with 24 Format HH MM SS hour format hour minute second System Date Sets the system date Format MM DD YYYY month day year N A Total Memory This field reports the memory size of the system Memory size is fixed to 3017 MB Video Memory Shows the video memory size VGA Memory size 32 MB Quick Boot Allows startup to skip certain tests while booting Option
70. lighter the touch the better the response Tapping too hard will not increase the TouchPad s responsiveness DoWhartetd from LpManual com Manuals 11 Using the Keyboard Your Packard Bell EasyNote Butterfly xs has a close to full sized keyboard and an embedded numeric keypad separate cursor lock function and special keys Lock Keys and Embedded Numeric Keypad The keyboard has three lock keys which you can toggle on and off Caps Lock When Caps Lock is on all alphabetic characters typed are in uppercase Num Lock When Num Lock is on the embedded keypad is in numeric mode The keys Fn lt F11 gt function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll Lock Fn When Scroll Lock is on the screen moves one line up or down when you press lt F12 gt the up or down arrow keys respectively Scroll Lock does not work with some applications The embedded numeric keypad functions like a desktop numeric keypad It is indicated by small characters located on the upper right corner of the keycaps To simplify the keyboard legend cursor control key symbols are not printed on the keys Number keys on Type numbers in a normal manner embedded keypad Main keyboard keys Hold Fn while typing letters on Type the letters in a normal embedded keypad manner DoWnhlo
71. m using the regular BIOS flashing process from LpManual com Manuals 145 from LpManual com Manuals Chapter 5 FRU Field Replaceable Unit List This chapter gives you the FRU Field Replaceable Unit listing in global configurations of the computer Refer to this chapter whenever ordering for parts to repair or for RMA Return Merchandise Authorization Please note that WHEN ORDERING FRU PARTS you should check the most up to date information available on your regional web or channel For whatever reasons a part number change is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you should follow the local government ordinance or regulations on how to dispose it properly or follow the rules set by your regional Acer office on how to return it Exploded Diagrams Main Assembly LCD Assembly Do h ptat amp il from LpManual com Manuals 147 FRU List Adapter Adapter DELTA 30W 19V 1 7x5 5x11 Black ADP 30JH BA LF AP 03001 001 Adapter LITE ON 30W 19V 1 7x5 5x11 Black PA 1300 04AC AP 03003 001 LF Adapter HIPRO 30W 19V 1 7x5 5x11 Black HP A0301
72. ment When the BIOS displays Verifying DMI pool data it is checking the table correlates with the hardware before sending to the operating system Windows etc To update the DMI Pool perform the following steps 1 Enter into DOS 2 Execute dmitools exe The following messages show dmitools usage DMITOOLS R WS STRING e dmitools r gt Read dmi string from bios dmitools wm xxxx gt Write manufacturer name to eeprom e dmitools wp xxxx gt Write product name to eeprom dmitools ws xxxx gt Write serial number to eeprom dmitools wu xxxx gt Write uuid to eeprom e dmitools wa xxxx gt Write asset tag to eeprom IMPORTANT The following write examples 2 to 5 require a system reboot to take effect DoVhartet from LpManual com Manuals 33 Example 1 Read DMI Information from Memory Input dmitools r Output Manufacturer Type1 Offset04h Acer Product Name 1 Offset05h TravelMate xxxxx Serial Number 1 Offset07h 01234567890123456789 UUID String Typet OffsetO8h XXXXXXXX XXXX XXXX XXXX XXXXXXXXXXXX Asset Tag Type3 Offset04h Acer Asstag Example 2 Write Product Name to EEPROM Input dmitools wp Acer Example 3 Write Serial Number to EEPROM Input dmitools ws 01234567890123456789 Example 4 Write UUID to EEPROM Create UUID from Intel WFM20 pdf Input dmitools wu Example 5 Write Asset Tag to EEPROM Input dmitools wa Acer
73. n jack for AC adapter Dimensions and Weight 292 W x 211 5 D x 28 5 30 H mm 1 61 kg Dofnloaded from LpManual com Manuals Chapter 1 Communication Video conferencing solution featuring Webcam with 640 x 480 resolution Microphone WLAN Intel WiFi Link 1000 802 11b g n Wi Fi CERTIFIED Featuring MIMO technology for models with Intel Celeron 743 and Pentium SU4100 only WLAN 802 11b g n Wi Fi CERTIFIED 802 11b g Wi Fi CERTIFIED available only in Russia Pakistan Ukraine WPAN Bluetooth 2 1 EDR WWAN UMTS HSPA at 850 900 1900 2100 MHz and quad band GSM GPRS EDGE 850 900 1800 1900 MHz upgradeable to 7 2 Mb s HSDPA and 5 7 Mb s HSUPA supporting receiver diversity and equalizing at 2100 MHz for 3G models LAN Gigabit Ethernet Wake on LAN ready Privacy Control BIOS user supervisor HDD passwords Kensington lock slot Power Subsystem ACPI 3 0 CPU power management standard supports Standby and Hibernation power saving modes 62 16 W 5600 mAh 6 cell Li ion battery pack 8 hour battery life 47 52 W 4400 mAh 6 cell Li ion battery pack 6 hour battery life 30 W AC adapter ENERGY STAR Special Keys and Controls 84 85 88 key full size keyboard with inverted T cursor layout Multi gesture touchpad supporting two finger scroll pinch rotate flip 10 function keys four cursor keys two Windows keys hotkey controls embedded numeric keypad international language support Power butto
74. n with LED Easy access switches with LED Bluetooth WLAN WWAN DoWhartetd from LpManual com Manuals 3 Environment Temperature Operating TBD Non operating TBD Humidity non condensing Operating TBD Non operating TBD DoWnloaded from LpManual com Manuals Chapter 1 oystem Block Diagram CK505 Thermal Sensor Mobile Penym EMC1402 1 ACZL puro LV ULV Dual Core LS5631P I O Board uFCPGA 956 CPU SFF LS5632P C R Board Home 58 LS5633P LED Board HDMI Conn LCD CONN CRT CONN LS5634P SW Board Jntel Cantiga 6545 DR3 800MHz 1 5 DDR3 SO DIMM X2 LVDS FCBGA 1363 SFF LS5635P TP B Board Dual Channel TMDS LS5636P ODD B Board DMI X4 Bluetooth CMOS B 2 conn Camera 1 3M IO board PCr Epes Intel ICH9 M WBMMAP 569 SFF 3 3V 24 576M Hz 48M hz o S ATA HD Audio Card Reader dA RT MINI Card x1 MINI Card x1 2 RTS5159 GR 3G WLAN HDA Codec ALC269X GR SIM CONN RJ45 LAN HDD C R boar connector connector ENE KB926 D3 Ba Eh a AB pt nS tk BAAD Fe esha port 1 connector P
75. ne Failure 140 Internal Speaker Failure 138 Jumper and Connector Locations 155 Keyboard Removing 63 Replacing 123 Keyboard Failure 137 LCD Bezel Removing 91 Replacing 106 169 LCD Brackets Removing 95 Replacing 103 LCD Failure 137 LCD Module Removing 65 Replacing 120 LCD Module Disassembly Flowchart 90 LCD Module Reassembly Procedure 100 LCD Panel Removing 93 Replacing 103 LED Board Removing 76 Replacing 115 Lower Covers Removing 48 Replacing 129 Main Module Reassembly Procedure 108 Main Unit Disassembly Flowchart 58 Mainboard Removing 84 Replacing 111 Media Board Removing 62 Replacing 124 Media Board FFC Removing 75 Replacing 115 Memory Check 134 MIC Board Replacing 100 Microphone Module Removing 97 Model Definition 176 Modem Board Removing 80 Replacing 113 Modem Cable Removing 85 Replacing 110 Modem Failure 145 DoWffloaded from LpManual com Manuals No Display Issue 135 ODD Failure 142 ODD Module Removing 49 Replacing 129 Online Support Information 189 Panel 5 Bottom 8 left 5 PC Card 11 Power Board Removing 94 Replacing 100 Power On Failure 134 Primary HDD Removing 54 Replacing 127 RJ 11 Jack Removing 85 Replacing 110 HTC Battery Removing 79 SD Dummy Card Removing 47 Replacing 131 Secondary HDD Removing 56 Replacing 127 Speaker Module Removing 77 Replacing 114 Switch Cover Removing 59 Replacing 125
76. neral Information Pre disassembly Instructions Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system 3 Place the system on a flat stable surface 4 Remove the battery pack Disassembly Process The disassembly process is divided into the following stages External module disassembly Main unit disassembly LCD module disassembly The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence Observe the order of the sequence to avoid damage to any of the hardware components For example if you want to remove the mainboard you must first remove the keyboard then disassemble the inside assembly frame in that order Main Screw List 86 WHAO02 001 86 WHA02 002 86 WHA02 003 86 WHA02 004 86 WHA02 005 loaded from LpManual com Manuals Chapter 3 External Module Disassembly Process IMPORTANT The outside housing and color may vary from the mass produced model External Modules Disassembly Flowchart The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing For example if you want to remove the mainboard you must first remove the keyboard then disassemble the inside assembly frame in that order
77. nnects to an Ethernet 10 100 based network port DoWharterd from LpManual com Manuals Bottom View Battery lock Locks the battery in position 2 Battery bay Houses the computer s battery pack Note The battery shown is for reference only Your PC may have a different battery depending on the model purchased ui Battery release ru Releases the battery for removal latch Wireless LAN Houses the computer s Wireless LAN communication communication bay 5 Houses the computer s main memory compartment Hard Drive Bay Houses the computer s hard disk drive DoS nloaded from LpManual com Manuals Chapter 1 Keyboard Area and LCD Panel 1 Webcam Web camera for video communication 2 Microphone Internal microphone for sound recording 7 Screen a enm RE POR Also called Liquid Display LCD Displays computer output HDD indicator Indicates when the hard disk drive is active Num Lock Lights up when Num Lock is activated indicator Caps Lock a Lights up when Caps Lock is activated indicator Chapter 1 EE Provides all the features of a full sized computer keyboard Touch sensitive pointing device which functions like a computer mouse Click buttons left The left and right buttons function like the left and right mouse and right buttons Power button Turns the computer on and indicates the computer s power indicator status Bluetooth Indicates the status of the Blu
78. nternal 11 Standard 87KS Black FR Arabic Texture Keyboard GATEWAY GP 1T SJM11 Internal 11 Standard 87KS Black Nordic Texture KB 1110G 011 KB 1110G 002 KB 1110G 006 KB 1110G 018 KB 1110G 027 KB 1110G 023 KB 1110G 025 KB 1110G 010 KB 1110G 022 KB 1110G 003 KB 1110G 007 KB 1110G 013 KB 1110G 009 KB 1110G 012 KB 1110G 016 KB 1110G 017 KB 1110G 020 KB 1110G 028 KB 1110G 024 KB 1110G 021 KB 1110G 008 KB 1110G 015 DoWiPoaded from LpManual com Manuals Chapter 6 po amp hanpie amp from LpManual com Manuals Keyboard GATEWAY GP 1T SJM11 Internal 11 Standard 87KS KB 1110G 019 Black SLO CRO Texture Keyboard GATEWAY GP 1T SJM11 Internal 11 Standard 87KS KB I110G 005 Black CZ SK Texture Keyboard GATEWAY GP 1T SJM11 Internal 11 Standard 87KS KB 1110G 004 Black Brazilian Portuguese Texture Keyboard GATEWAY GP 1T SJM11 Internal 11 Standard 91KS KB 1110G 014 Black Japanese Texture LCD ASSY LED MODULE 11 6 WSVGA Glare W ANTENNA 6M WHA0O2 001 CCD BLACK GTW LED LCD AUO 11 6 WSVGA Glare B116AWO2 VO LF 200nit LK 11605 004 16ms 500 1 LED LCD LPL 11 6 WSVGA Glare LP116WSA TLA1 LF LK 11608 002 200nit 16ms CASE COVER LCD COVER IMR BLACK GW 60 WHA02 003 BRACKET ASSEMBLY CABLE ANTENNA WLAN 50 WHA02 005 CABLE LCD CABLE ASSY W MIC 50 WHA02 006 CASE COVER LCD BEZEL GW 60 WHA02 004 BRACKET ASSEMBLY CASE COVER LCD BRACKET R amp L 33 WHA02 003 BRACKET ASSEMBLY
79. nuals Chapter 3 6 Remove the four 4 screws two each side securing the hard disk to the carrier in the order that they are shown printed on the hard disk carrier 1 2 3 then 4 HDD Carrier 7 Remove the carrier from the HDD DoVharter3 from LpManual com Manuals 45 Removing the WLAN Module 1 See Removing the Battery Pack on page 40 2 Hemove the screw on the WLAN cover 1 from LpManual com Manuals Chapter 3 4 Disconnect the antenna cables from the WLAN Module NOTE Cable placement is Black to the MAIN terminal left and White to the AUX terminal right 5 Move the antennas away and remove the one 1 screw DoVharter3 from LpManual com Manuals 47 6 Remove the WLAN Module from the WLAN socket NOTE When reattaching the antennas ensure the cables are tucked into the chassis to prevent damage Removing the ODD Module 1 See Removing the Battery Pack on page 40 2 Ensure screw holding ODD module in place is removed m loaded from LpManual com Manuals Chapter 3 3 Use a paperclip or other straight pin to manually eject the ODD 4 Gently pull the ODD from the chassis 5 Pry the face off of the ODD DoVharter3 from LpManual com Manuals 49 6 Pull cover from the front of the ODD 7 Remove two 2 screws from ODD bracket loaded from LpManual com Manuals Chapter 3 M ain Unit Disassembly Process Main Unit D
80. o correct the problem Do not replace a non defective FRUs owap Check LCD LCD cable module LCD panel owap M B Built In Keyboard Failure If the built in Keyboard fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Keyboard FPC Connect well connected it well Replace 9 Keyboard OK keyboard Replace M B 891824 from LpManual com Manuals 125 TouchPad Failure If the TouchPad doesn t work perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Re assemble Check M B the T P FFC to T P FFC M B Swap Re Check Logic assemble the Upper T P board or T P FFC Internal Speaker Failure If the internal Speakers fail perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Re assemble Check M B the SPK cable SPK cable to M B Swap Logic Check Logic lower Lower Swap M B DowWhfoaded from LpManual com Manuals Chapter 4 Sound Problems If sound problems are experienced perform the following actions one at a time to correct the problem 1 Reboot the computer 2 Navigate to Start Control Panel System and Maintenance Device Manager Check the Device Manager to determine that The device is properly installed There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Other
81. ore If the issue is not fixed repeat the preceding steps and select an earlier time and date 9 Run the Event Viewer to check the events log for errors For more information see Windows Help and Support 10 Roll back the mouse driver to the previous version if updated recently 11 Remove and reinstall the mouse driver 12 Check the Device Manager to determine that The device is properly installed There are no red Xs or yellow exclamation marks There are no device conflicts e No hardware is listed under Other Devices 891824 from LpManual com Manuals 131 13 If the Issue is still not resolved see Online Support Information on page 167 Other Failures If the CRT Switch Dock LAN Port external MIC or Speakers PCI Express Card 5 in 1 Card Reader or Volume Wheel fail perform the following general steps to correct the problem Do not replace a non defective FRUs 1 Check Drive whether is OK 2 Check Test Fixture is ok 3 Swap M B to Try Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect such as cosmic radiation electrostatic discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the advanced diagnostic test for the system board in loop mode at least 10 times 2 Ifno error is detected do not repla
82. ote WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines Downloaded from LpManual com Manuals DoWhloaded from LpManual com Manuals Table of Contents System Specifications 1 gc Rm 1 Operating SYSTEMI 1 gu mTPFTCIcT 1 System Memory 1 oreen E ee ee eR ed ee eee ede 1 Ero TS EE E 1 Storage 2 Optical Media 2 AUOD 2 TIBISTI d B eee 8 3 2 Dimensions and Weight 2 COMMUDICANON he eee eee ew 3 Piivacy P 3 Power Subsystem 3 Special Keys and Controls
83. ower On Off CKT ERR Touch Pad Int KBD DC DC Interface CKT Conn TP B Conn BIOS Power Circuit DC DC Speaker Conn po habPter 1 from LpManual com Manuals Front View 1 Status Indicators Light Emitting Diodes LED that light up to show the status of the computer s functions and components Left View DC in jack Connects to an AC adapter External display Connects to a display device e g external monitor LCD VGA port projector Ventilation slots Enables the computer to stay cool even after prolonged use and or cooling fan Note Do not cover or obstruct the opening of the fan HDMI port HDMI Plug an HDMI device such as a high definition television into this optional jack USB 2 0 ports 2 AF M I TIME to USB 2 0 devices e g USB mouse Accepts input from external microphones jack Headphone Connects to line out audio devices e g speakers speaker line out 6 headphones jack Kensington lock Connects to a Kensington compatible computer security lock slot DoSnloaded from LpManual com Manuals Chapter 1 Right View Multi in 1 card Accepts Secure Digital SD MultiMediaCard MMC reader Memory Stick MS Memory Stick PRO MS PRO xD Picture Card xD Note Push to remove install the card Only one card can operate at any given time IEEE 2 0 port to USB 2 0 devices e g USB mouse Ethernet RJ 45 LR emerserit Co
84. placing the Speakers 1 Replace both speaker housings into the chassis e de J 2 Lay the speaker cables under the retention guides DoVharter 3 from LpManual com Manuals pe TT NU LI P 95 3 Replace the two 2 screws and replace the adhesive tape to hold the speaker cable in place Replacing the I O Board 1 Place the I O board into the chassis VII E unm i v n t 2 Replace the two 2 screws CEU AL Nue WM Dos loaded from LpManual com Manuals Chapter 3 Replacing the Thermal Module IMPORTANT Apply a suitable thermal grease see recommended types below and ensure all heat pads are in place before replacing the Thermal Module The following thermal grease types are approved for use Silmore GP50 Honeywell PCMABF SP ShinEtsu 7762 The following thermal pads are approved for use Eapus XR PE 1 Remove all traces of thermal grease from the CPU using a lint free cloth or cotton swab and Isopropyl Alcohol Acetone or other approved cleaning agent 2 Apply a small amount of thermal grease to the centre of the CPU there is no need to spread the grease manually the force used during the installation of the Thermal Module is sufficient 3 Align the screw holes on the Thermal Module and Mainboard and lower the module into place Keep the module as level as possible to spread the thermal grease evenly
85. pter 3 4 Turn the keyboard over but do not pull it away from the computer 5 Unlock the FPC 6 Remove the FPC and the keyboard DoVharter3 from LpManual com Manuals 53 Removing the Upper Cover 1 See Removing the Keyboard on page 52 2 Remove the adhesive tape from the button board FFC Remove the button board FFC 3 Pull out and remove the function board FFC Then pull out and remove the I O board 54 Chapter 3 4 Turn the computer over and remove the nine 9 screws in the bottom cover Lower Cover DoVharter3 from LpManual com Manuals 55 6 Turn the computer over again Remove six 6 screws from the keyboard bay 7T Begin removing the upper cover by prying the cover up at the left hinge as shown below DowGloaded from LpManual com Manuals Chapter 3 8 Continue to pry the covers apart moving away from the left hinge DoVharter3 from LpManual com Manuals 5 11 Remove the upper cover Removing the LED Board 1 See Removing the Upper Cover on page 54 2 Pull up on LED board FFC to disengage the adhesive and lift the FFC from the upper cover 3 Unlock and remove the LED FFC from the LED Board loaded from LpManual com Manuals Chapter 3 4 Remove the one 1 screw LED Board 5 Lift the LED Board away from the chassis DoVharter3 from LpManual com Manuals 59 Removing the Card Reader Board 1 See Removing
86. splay support 16 7 million colors External resolution refresh rate VGA port up to 2048 x 1536 60 Hz HDMI port up to 1728 x 1080 60 Hz Do hkpieed from LpManual com Manuals 1 MPEG 2 DVD decoding WMV9 VC 1 and H 264 AVC decoding HDMI High Definition Multimedia Interface with HDCP High bandwidth Digital Content Protection Support Storage Subsystem 2 5 9 5 mm 160 250 320 GB or higher hard disk drive Multi in 1 card reader Supporting Secure Digital SD Card MultiMediaCard MMC Memory Stick MS Memory Stick PRO MS PRO xD Picture Card xD Supporting storage cards with adapter miniSD microSD Memory Stick Duo Reduced Size Multimedia Card RS MMC Memory Stick PRO Duo Optical Media Drive 8X DVD Super Multi double layer drive Read 24X CD ROM 24X CD R 24X CD RW 8X DVD ROM 8X DVD R 8X DVD R 6X DVD ROM DL 6X DVD R DL 6X DVD R DL 6X DVD RW 6X DVD RW 5X DVD RAM Write 24X CD R 16X CD RW 8X DVD R 8X DVD R 4X DVD R DL 4X DVD R DL 6X DVD RW 8X DVD RW 5X DVD RAM Audio High definition audio support Two built in stereo speakers S PDIF Sony Philips Digital Interface support for digital soeakers MS Sound compatible Built in microphone I O Interface Multi in 1 card reader Three USB 2 0 ports HDMI port with HDCP support External display VGA port Headphone speaker line out jack with S PDIF support Microphone in jack Ethernet RJ 45 port DC i
87. ter over and replace the function board FFC then replace the I O board FFC Chapter 3 111 Replacing the Keyboard 1 Connect the keyboard FPC i and lock it ii Dowlfoaded from LpManual com Manuals Chapter 3 Replacing the ODD 1 Replace two 2 screws to attach the ODD bracket to the ODD 2 Snap the ODD cover onto the front of the ODD DoWhARIGES from LpManual com Manuals 113 3 Gently slide the ODD back into the chassis 4 Replace the one 1 screw to secure the ODD module in place DowWfoaded from LpManual com Manuals Chapter 3 Replacing the WLAN Module 1 Replace the WLAN module 2 Replace the one 1 screw 3 Replace the two connectors Cable placement is Black to the MAIN terminal left and White to the AUX terminal right 8982 from LpManual com Manuals 115 Replacing the Hard Disk Drive 1 Replace the HDD into the carrier 2 Replace the four 4 screws two 2 on each side 3 Insert the HDD module into the HDD bay back end opposite the connectors first Dow foaded from LpManual com Manuals Chapter 3 4 Gently push down on the HDD module ensuring it is properly connected 5 Ensure the pull tab is tucked down neatly vu am DoVharter3 from LpManual com Manuals 117 Replacing the DIMM Modules 1 Replace the DIMM module s connecter end first Replacing the Lower Covers
88. the Upper Cover on page 54 2 Detach the adhesive plastic covering the Card Reader and ODD Eject FFCs from the upper cover RU ODD Eject Board Card Reader M2 3 Board from LpManual com Manuals Chapter 3 4 Lift the ODD Eject board up and away from the guide pin pid nia 1 0207 Pag C 069573 impu MA ADD 2601 WAOE WAY AAS 20 Bere 8 2 ine P Fee ottaan rat 6 Pull the two 2 FFC cables from the Card Reader Board 61 DoVharter3 from LpManual com Manuals Removing the Button Board 1 See Removing the Upper Cover on page 54 2 Detach the button board FFC from the touchpad 4 Remove the two 2 screws securing the TouchPad Bracket to the Upper Cover m v Dof 4loaded from LpManual com Manuals Chapter 3 5 Remove the button board from the Upper Cover Removing the Bluetooth Module 1 See Removing the Upper Cover on page 54 2 Remove the one 1 screw from the Bluetooth module Bluetooth Module DoVharter3 from LpManual com Manuals 63 3 Disconnect the Bluetooth cable from the mainboard Do filoaded from LpManual com Manuals Chapter 3 Removing the Mainboard 1 2 3 4 5 6 See Removing the Function Board on page 72 See Removing the Function Board on page 72 See Removing the Function Board on page 72 See Removing the LCD Module on page 73 See Removing the Bridge Board on page 65
89. ules Remove the drives see Disassembly Process on page 38 If the Issue is still not resolved see Online Support Information on page 167 123 Abnormal Video Display If video displays abnormally perform the following actions one at a time to correct the problem 1 2 9 10 11 Reboot the computer If permanent vertical horizontal lines or dark spots display in the same location the LCD is faulty and should be replaced See Disassembly Process on page 38 If extensive pixel damage is present different colored spots in the same locations on the screen the LCD is faulty and should be replaced See Disassembly Process on page 38 Adjust the brightness to its highest level See the User Manual for instructions on adjusting settings NOTE Ensure that the computer is not running on battery alone as this may reduce display brightness If the display is too dim at the highest brightness setting the LCD is faulty and should be replaced See Disassembly Process on page 38 Check the display resolution is correctly configured a Minimize or close all Windows b If display size is only abnormal an application check the view settings and control mouse wheel zoom feature in the application c If desktop display resolution is not normal right click on the desktop and select Personalize Display Settings d Click and drag the Resolution slider to the desired resolution e Click Apply and check the

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