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1. Flip Pages Up Preserve Layout Select any other print settings that you want and then click OK The printer prints the odd numbered pages first HP Deskjet D2300 series 6 Afterthe odd numbered pages have been printed reload the printed pages with the printed side facing up according to the document orientation portrait or landscape Portrait Landscape 7 Click Continue to print the even numbered pages HP Photosmart Software Help 45 O Printer software Make the HP Deskjet the default printer Set the default print settings for all documents Use the Printer Properties dialog box to select printing options Use the What s This help to learn more about specific print settings View the Ink Status window for the approximate ink level of each print cartridge Download printer software updates for the latest features and improvements Make the HP Deskjet the default printer You can set the HP Deskjet as the default printer to use from any software program This means that the HP Deskjet is automatically selected in the printer drop down list when you click Print from the File menu in a software program Windows 2000 users 1 Onthe Windows taskbar click Start point to Settings and then click Printers 2 Right click the HP Deskjet icon and then click Set as Default Printer Windows XP users 1 On the Windows taskbar click Start and then click Printers and Faxes 2 Right click the HP Deskjet icon
2. Power button and light 2 Print Cancel button 3 Photosmart Express button Power button and light Use the Power button to turn the printer on and off It can take a few seconds for the printer to turn on after you press the Power button HP Photosmart Software Help 7 Chapter 2 1 Power button and light The Power light flashes when the printer is processing Caution Always use the Power button to turn the printer on and off Using a power strip surge protector or a wall mounted switch to turn the printer on and off might cause printer failure Print Cancel button The printer also has a Print Cancel button 1 Print Cancel button Pressing the Print Cancel button cancels the current print job Ez Note Pressing the Print Cancel a second time causes the printer to resume printing Photosmart Express button Use the Photosmart Express button to open the HP Photosmart Express software The HP Photosmart Express software provides a fast and easy way to make prints of your photos or to purchase prints online It also provides access to other basic HP imaging software features such as saving viewing and sharing your photos 8 HP Deskjet D2300 series 1 Photosmart Express button Paper tray For information about the paper tray select one of these topics e Unfold the paper tray e Use the paper tray e Fold the paper tray Unfold the paper tray To unfold the paper tray 1 Raise the
3. Doing this can be useful if you do not have the correct paper size available 42 HP Deskjet D2300 series For example if you have created a document that is formatted for letter size paper but you do not have any letter size paper available you can print the document on another paper size that is available To resize a document for a different paper size 1 Open the Printer Properties dialog box 2 Click the Features tab 3 Click Scale to paper size and then select the target paper size in the drop down list The target paper size is the size of the paper on which you are printing not the size for which the document was formatted 4 Select any other print settings that you want and then click OK Print preview Use the print preview function to view a printout on your computer before printing a document If the printout does not look correct you can cancel the print job and adjust the print settings as needed To preview a printed document 1 Open the Printer Properties dialog box 2 Click the Features or the Color tab 3 Select the Show preview before printing check box 4 Select any other print settings that you want and then click OK Before the document prints a preview is displayed 5 Doone ofthe following Click OK to print the document A Click Cancel to cancel the print job Adjust the print settings as needed before printing the document Two sided printing Use two sided printing also called
4. and then click Set as Default Printer Set default print settings The HP Deskjet uses default print settings for all documents unless you specify other settings 46 HP Deskjet D2300 series To save time when printing set the default print settings to options that you use often That way you do not have to specify the options every time you use the printer To change the default print settings 1 Double click the HP Digital Imaging Monitor icon on the right side of the Windows taskbar L H NT 1 HP Digital Imaging Monitor icon The HP Solution Center is displayed 2 Inthe HP Solution Center click Settings point to Print Settings and then click Printer Settings 3 Make changes to the print settings and then click OK Printer Properties dialog box The printer is controlled by software that is installed on your computer Use the printer software also known as the printer driver to change the print settings for a document To change the print settings open the Printer Properties dialog box 39359 Note The Printer Properties dialog box is also referred to as the Printing Ey Preferences dialog box To open the Printer Properties dialog box 1 Open the file that you want to print 2 Click File click Print and then click Properties or Preferences The Printer Properties dialog box is displayed 33349 Note The path to the Printer Properties dialog box can vary depending on the EZ software program you a
5. and then follow the onscreen instructions Print a test page You can print a test page to view the effects of any changes you have made to the print settings To print a test page 1 Open the printer Toolbox 2 Click the Print a Test Page button and then follow the onscreen instructions View estimated ink levels Follow these instructions to view the estimated ink levels of the print cartridges that are installed in the printer 1 Open the printer Toolbox 2 Click the Estimated Ink Level tab 333390 Note Ifthe print cartridges were used before being installed in the printer the Ey estimated ink levels will not appear on the Estimated Ink Level tab The Estimated Ink Level tab also contains print cartridge ordering information To view this information click the Print Cartridge Information button Maintain the printer body Because the HP Deskjet ejects ink onto the paper in a fine mist ink smudges will eventually appear To remove smudges stains or dried ink from the exterior 1 Turn off the HP Deskjet and then disconnect the power cord 2 Wipe the outside of the HP Deskjet with a soft cloth that has been lightly moistened with water Caution Do not use any type of cleaning solution Household cleaners and detergents might damage the printer finish Keep all fluids away from the interior Do not lubricate the metal rod on which the print cartridge cradle slides Noise is normal when the cradle moves back and fort
6. document is printed off center or at an angle 69 document printing 24 document prints slowly complex documents are printing 75 ink backup mode 75 Maximum dpi selected 75 multiple programs are open 75 printer software is outdated 75 system requirements 75 HP Photosmart Software Help dpi maximum 41 duplexing 43 44 E e mail printing 23 energy consumption 81 Energy Star 81 envelope printing 26 environment Environmental product stewardship program 80 error messages other errors 73 out of paper message 64 print cartridge errors 73 estimated ink level 54 Exif Print 21 F fast economical printing 39 FCC statement 82 G general everyday printing 39 grayscale printing 41 greeting card printing 32 H Hewlett Packard Company notices 2 HP Photosmart software downloading 49 I index card printing 28 Ink Status window 48 ink removing ink from skin and clothing 54 ink backup mode 13 installation program stops 59 installing print cartridges 50 iron on transfer printing 36 L label printing 29 LED indicator statement 82 letter printing 25 lights Power light 7 lowink 54 M maintenance print cartridges 56 printer 50 printer body 54 maximum dpi 41 O other document printing 23 P page order setting 41 paperjam 63 paper tray folding paper tray 11 unfolding paper tray 9 paper type selecting 40 phone support period period for support 77 photo fix options 20 photo has unwanted border for small
7. 10 To manually clean print cartridge contacts 1 Lightly moisten a cotton swab with distilled water and squeeze any excess water from the swab 2 Gently wipe the print cartridge copper contacts with the cotton swab Caution Do not touch the print cartridge ink nozzles Touching the ink nozzles will result in clogs ink failure and bad electrical connections 1 2 Ink nozzles do not touch Copper contacts 3 Repeat this process until no ink residue or dust appears on the swab 4 Insert the print cartridges in the HP Deskjet and then close the cover For more information see Installation instructions Maintain print cartridges Use these tips to maintain and store HP print cartridges and to ensure consistent print quality e Maintenance tips e Storage tips e Print cartridge protector Maintenance tips e Keep all print cartridges in their sealed packages until they are needed Print cartridges should be stored at room temperatures 15 to 35 C or 59 to 95 F e Donotremove the plastic tape covering the ink nozzles until you are ready to install the print cartridge in the printer If the plastic tape has been removed from the print cartridge do not attempt to reattach it Reattaching the tape damages the print cartridge Storage tips e When you remove print cartridges from the printer store them in an airtight plastic container e Make sure that the ink nozzles are face down but are not in con
8. 65 to 90 g m 16 to 24 Ib Legal Paper 70 to 90 g m 20 to 24 Ib Envelopes 70 to 90 g m 20 to 24 Ib Cards Up to 200 g m 110 Ib index maximum Photo Paper Up to 280 g m 75 Ib index maximum Environmental product stewardship program 80 Hewlett Packard is committed to providing quality products in an environmentally sound manner Design for recycling has been incorporated into this product The number of materials has been kept to a minimum while ensuring proper functionality and reliability Dissimilar materials have been designed to separate easily Fasteners and other connections are easy to locate access and remove using common tools High priority parts have been designed to access quickly for efficient disassembly and repair HP Deskjet D2300 series For more information visit HP s Commitment to the Environment Web site at www hp com hpinfo globalcitizenship environment index html This section contains the following topics Paper use Plastics Material safety data sheets Recycling program HP inkjet supplies recycling program Energy consumption Energy Star Paper use This product is suited for the use of recycled paper according to DIN 19309 and EN 12281 2002 Plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of product life Material safety data sheets Material safety data sheets MSDS
9. Features tab and then click EZ Maximum dpi in the Print Quality drop down list 5 Inthe Paper Type drop down list select the appropriate photo paper type 6 Select any other print settings that you want and then click OK Exif Print Exif Print Exchangeable Image File Format 2 2 is an international digital imaging standard that simplifies digital photography and enhances printed photos When a photo is taken with an Exif Print enabled digital camera Exif Print captures information such as exposure time type of flash and color saturation and stores it in the image file The printer software then uses this information to automatically perform image specific enhancements to create outstanding photos To print Exif Print enhanced photos you must have the following items e A digital camera that supports Exif Print e Exif Print enabled photo software such as HP Photosmart software To print Exif Print enhanced photos 1 Open the photo in an Exif Print enabled software program that allows editing such as HP Photosmart software 2 Open the Printer Properties dialog box HP Photosmart Software Help 21 Chapter 6 3 Click the Features tab 4 Inthe Paper Type drop down list click More and then select the appropriate photo paper type 5 Inthe Print Quality drop down list click Normal Best or Maximum dpi 6 Select any other print settings that you want and then click OK The printer software automatically optimizes the
10. HP Deskjet prints a test page aligns the print cartridges and calibrates the printer Recycle or discard the test page Automatically clean print cartridges If your printed pages are missing lines or dots or if they contain ink streaks the print cartridges might be low on ink or might need to be cleaned For more information see View estimated ink levels If the print cartridges are not low on ink clean the print cartridges automatically To clean the print cartridges 1 Open the printer Toolbox 2 Click Clean the Print Cartridges 3 Click Clean and then follow the onscreen instructions If your documents are still missing lines or dots after cleaning manually clean the print cartridge contacts Caution Clean print cartridges only when necessary Unnecessary cleaning wastes ink and shortens the life of the cartridge Calibrate color Perform a color calibration if the colors in photos that are printed with the photo print cartridge consistently look incorrect Before performing a color calibration align the print cartridges and then reprint the photo If the color is still incorrect perform a color calibration HP Photosmart Software Help 53 Chapter 10 To calibrate color 1 LoadLetter or A4 unused plain white paper in the paper tray 2 Verify that both a tri color print cartridge and a photo print cartridge are installed in the printer 3 Open the printer Toolbox 4 Click Calibrate Color 5 Click Start
11. Photosmart software you might have installed on the computer For information about updating the HP Photosmart software see the HP Photosmart Help HP Photosmart Software Help 49 10 Maintenance Install print cartridges Align the print cartridges Automatically clean print cartridges Calibrate color Print a test page View estimated ink levels Maintain the printer body Remove ink from your skin and clothing Manually clean print cartridges Maintain print cartridges Printer Toolbox Install print cartridges When you need to replace print cartridges make sure you have the correct print cartridges for your printer and then install them in the print cartridge cradle Print cartridge combinations Selection numbers Ink backup mode Installation instructions Print cartridge combinations For printing most documents use the tri color print cartridge and the black print cartridge When printing photos use the photo print cartridge along with the tri color print cartridge Always install the tri color print cartridge in the left side of the print cartridge cradle Install the black or photo print cartridge in the right side of the print cartridge cradle 33349 Note Your printer might be packaged with only a tri color print cartridge For EZ better results install a black print cartridge in addition to the tri color print cartridge You can print without a black print cartridge but doing so can cause the printer to print more sl
12. Slide the paper guide firmly against the edge of the paper Print 1 Open the Printer Properties dialog box 2 Click the Printing Shortcuts tab 3 Inthe Printing Shortcuts list click Presentation Printing and then specify the following print settings Paper Type Plain paper Paper Size An appropriate paper size 4 Select any other print settings that you want and then click OK Use the What s This help to learn about the features that appear in the Printer Properties dialog box Print envelopes Guidelines Avoid using envelopes that have the following features Clasps or windows Thick irregular or curled edges Shiny or embossed coatings Wrinkles tears or other damage You can print a single envelope or multiple envelopes Align the envelope edges before inserting the envelopes in the paper tray Do not exceed the paper tray capacity 10 envelopes Prepare to print 1 2 26 Slide the paper guide all the way to the left Place the envelopes in the right side of the tray The side to be printed on should face down The flap should be on the left side HP Deskjet D2300 series 3 Push the envelopes into the printer until they stop 4 Slide the paper guide firmly against the edge of the envelopes Print 1 Open the Printer Properties dialog box 2 Click the Features tab and then select the following print settings Paper Type Plain paper Size An appropriate envel
13. The printer might not be receiving correct data from another USB device or USB hub Connect the printer directly to the USB port on the computer HP Photosmart Software Help 73 Chapter 11 Two way communication cannot be established or Printer not responding message The printer might not be able to communicate with the computer if the USB cable is too long If you receive this error message make sure that the USB cable is not greater than 3 meters approximately 9 8 feet in length Ez Note For best printing performance use a USB 2 0 compatible cable Power light is on or flashing 1 Power light If the Power light is on the printer is either printing or ready to print If the Power light is off the printer is off If the Power light is flashing see the following information What the flashing light means If an error message appears If no error message appears What the flashing light means The Power light can flash for several reasons The printer cover is open The printer is out of paper e A problem exists with the printer such as a paper jam or a problem with a print cartridge For information about clearing a paper jam see Paper jam If an error message appears Read the error message that explains the problem and its solution 74 HP Deskjet D2300 series If no error message appears Check the status of the printer by using the printer tools To gain access to the tools open the Printer Prop
14. can be obtained from the HP Web site at www hp com go msds Recycling program HP offers an increasing number of product return and recycling programs in many countries regions and partners with some of the largest electronic recycling centers throughout the world HP conserves resources by reselling some of its most popular products For more information regarding recycling of HP products please visit For more information regarding recycling of HP products please visit www hp com hpinfo globalcitizenship environment recycle HP inkjet supplies recycling program HP is committed to protecting the environment The HP Inkjet Supplies Recycling Program is available in many countries regions and lets you recycle used print cartridges and ink cartridges free of charge For more information go to the following Web site www hp com hpinfo globalcitizenship environment recycle Energy consumption Energy Star Energy usage drops significantly while in ENERGY STAR mode which saves natural resources and saves money without affecting the high performance of this product This product qualifies for ENERGY STAR MOU v 3 0 which is a voluntary program established to encourage the development of energy efficient office products m ENERGY STAR is a U S registered service mark of the U S EPA As an ENERGY STAR partner HP has determined that this product meets ENERGY STAR guidelines for energy efficiency For more information on ENE
15. computer E Note To quit an antivirus program follow the manufacturer s instructions 8 Reinstall the printer software a Insert the printer software CD into the drive b Follow the onscreen instructions When the installation program prompts you connect the USB cable and the power cord to the printer and then make sure that the printer is on Ez Note Do not connect the USB cable until you are told to do so C Follow the onscreen instructions to finish the installation 9 Restart the antivirus program Unknown Device message displays 60 During installation an Unknown Device message might be displayed when you connect a USB cable between the printer and the computer A possible cause might be a defective USB cable TP Note This is not a problem if you are using Windows 2000 If you are using EZ Windows 2000 and this message is displayed you can continue with the software installation To resolve the problem Disconnect the USB cable from the printer Disconnect the power cord from the printer Wait approximately 30 seconds Reconnect the power cord to the printer Reconnect the USB cable to the printer If the Unknown Device message is still displayed replace the USB cable pr grs o me s HP Deskjet D2300 series Printer name does not appear If the printer software seems to install correctly but the printer name does not appear in the list of printers when you click Print on the File menu or in the Pr
16. cu E 7 DS U TTT 9 FFI CATING OCS nere CM D UOS 12 lal ele QUI Mode MEE o M 13 Connect to the Printer eoe boe e i aoi enel es aera Fase dus 15 B SERERE RR AEE DE NR et NN EE RR RR IRR SENIOREN MIC P 15 Print using the Photosmart Express button sees 16 About the Photosmart Express button sse eee ee 16 About the HP Photosmart Express Software eee 16 Print PN OVO t P 17 Prnt eiel s ene eT 17 FINE photos WI a eleis L sr ieu us tes tate iis ete C Dp ti 19 HP Real Life technologies photo fix sese eee 20 PNOO PRIME CAN OC eb PE 20 EXI PINE TTT 21 Store and handle photo Dapper 22 Save money when printing photos sse eee eee 22 Print other d c mentS annae E te ee N a 23 ERMC CaM MEE 23 PAN GOCUIN GINS asic ced ose cents as ane wet Tc 24 Syl 25 FINE CAVCIO DGS ERE m mc 26 muliere ic oge e c E 27 Print index cards and other small media sees 28 winindio Gee eet 29 Print GD DVDTallO08 s aes pis ees atese a quU dd besar t ud dup assu tdites said 29 PFE Mans Pall Cle Ses sae cet ctr Pra attuli edo d ceo o iere S podes 30 ETIDEDEOCPUEOS etie ua utili teca dile grand A A E 31 P FING OrECTING Cards oe a ed cedu ga dca e OR za NR a a ER KC A RR IR a RR 32 F FINE OOK CUS ae RCRUM CC HO 33 EPI POSTON S og ete c n ae en R ca seated diets ca cae a Mate essed 35 Pile IROMOMN TAN SIGNS mE OO RN 36 xni R Te 38 EIT rS 38 STH elle T PININ conde dca to ape t
17. duplexing to print on both sides of the paper Printing on both sides of the paper is not only economical but environmentally conscious as well To print a two sided document Open the Printer Properties dialog box Click the Printing Shortcuts tab In the Printing Shortcuts drop down list click Two sided Duplex Printing In the Print On Both Sides drop down list click Manually Select any other print settings that you want and then click OK The printer prints the odd numbered pages first E P od dun HP Photosmart Software Help 43 Chapter 8 6 T After the odd numbered pages have been printed reload the printed pages with the printed side facing up Click Continue to print the even numbered pages To create a two sided document with a binding see Bound two sided documents Bound two sided documents If you want to bind printed pages into a book you can adjust the print settings to accommodate the binding Bound two sided documents can have a book binding binding on the side or a tablet binding binding at the top Book binding is the most common type of binding To print a two sided document with a book binding Follow the instructions for basic two sided printing To print a two sided document with a tablet binding 1 2 3 4 44 Open the Printer Properties dialog box Click the Features tab In the Two sided printing drop down list click Manual Select the following check boxes
18. help This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Modifications part 15 21 The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by HP may void the user s authority to operate the equipment For further information contact the Manager of Corporate Product Regulations Hewlett Packard Company 3000 Hanover Street Palo Alto CA 94304 650 857 1501 LED indicator statement The display LEDs meet the requirements of EN 60825 1 Notice to users in Korea 82 ApSXEeR BE 21211 0 2 2 E H ejg eg A MS SSS we 7724 z x eio SE 2E xp ABE Sieur HP Deskjet D2300 series Index A accessibility 2 after the support period 78 aligning print cartridges 53 B booklet printing 33 borderless printing 70 bound two sided printing 44 brochure printing 31 buttons Photosmart Express button 8 Power button 7 Print Cancel button 8 C calling HP support 77 CD DVD tattoo printing 29 cleaning print cartridges automatically 53 print cartridges manually 55 printer body 54 clearing the print queue 62 color calibration 53 custom paper size 42 D default print settings 46 default printer 46 digital photos 20 document is misprinted
19. messages If you receive a print cartridge error message follow these directions Incorrect print cartridge message The printer can only print when the correct print cartridges are installed If you receive a print cartridge error message one or both of the print cartridges cannot be used in the printer To resolve the problem follow the instructions in Incorrect print cartridge Print cartridge problem message The printer cannot print if the print cartridges are faulty or if they are notinstalled properly If you receive a message stating there is a problem with a print cartridge follow the instructions in Print cartridge is faulty or not installed properly to resolve the problem Print cartridge carriage is stalled message If the printer stalls while you are printing a document follow the instructions in Printer is stalled Print cartridge is in the wrong slot message If you receive this error message the print cartridge is installed in the wrong side of the print cartridge cradle Follow the instructions in Print cartridge is in the wrong slot message to resolve the problem Printing in ink backup mode message If you receive this error message follow these instructions Other error messages If you receive an error message follow these directions Out of paper message If you receive an out of paper message follow the guidelines in Out of paper message There was an error writing to USB port message
20. printed image Store and handle photo paper Follow these instructions to maintain the quality of HP brand photo paper Storage e Keep unused photo paper in a plastic bag Store the packaged photo paper on a flat surface in a cool place e When you are ready to print remove only the paper that you plan to use immediately from the plastic bag When you have finished printing return any unused photo paper to the plastic bag e Do not leave unused photo paper in the paper tray The paper might start to curl which can reduce the quality of your photos Handling e Always hold photo paper by its edges Fingerprints on photo paper can reduce print quality e Ifthe corners of the photo paper curl more than 10 mm 0 4 inch flatten the paper by putting it in the storage bag and then gently bending it in the opposite direction of the curl until the paper lies flat Photo paper should be flat before it is printed on Save money when printing photos To save money and ink when printing photos use HP Everyday Photo Paper and set the print quality to Normal HP Everyday Photo Paper is designed to create quality photos with less ink 33330 Note For higher quality photos use HP Premium Plus Photo Paper and set the EZ print quality to Best or Maximum dpi 22 HP Deskjet D2300 series f Print other documents Documents Letters Envelopes E mail m Postcards Index cards L Transparencies Brochures Greeting cards Boo
21. printer and use and replace the print cartridges Learn how to connect your computer to the printer Learn how to print photos adjust the appearance of photos before you print install a photo print cartridge store and handle photo paper and share photos with friends and family Print using the Photosmart Express button Print other documents Printing tips Open the HP Photosmart Express software and access the HP imaging features Learn how to print a variety of documents including e mail greeting cards envelopes labels posters booklets transparencies and iron on media Learn how to use printing shortcuts select a paper type change the print resolution set the page order print multiple pages on a single sheet preview a document and use two sided printing Printer software Learn how to make the HP Deskjet the default printer set default print settings and download printer software updates Maintenance Troubleshooting Learn how to install and care for print cartridges view how much ink is left in a print cartridge print a test page and remove ink stains Find a solution to a hardware or software problem HP Photosmart Software Help Chapter 1 continued Section Supplies Specifications HP inkjet supplies recycling program Description Order supplies for the printer Learn about the paper capacity requirements and other specifications for the printer Fi
22. printer cover 2 P e 1 k A usse HP Photosmart Software Help Chapter 2 3 Pull out the tray extension 4 Ifyou are printing in the Fast Draft mode fold out the tray extension stop 5 Lower the printer cover Use the paper tray Print on different sizes of media by sliding the paper guide to the right or to the left The printer deposits printed pages on the top of the paper tray 10 HP Deskjet D2300 series Fold the paper tray To fold the paper tray 1 Remove paper or other media from the paper tray 2 Ifthe tray extension stop is folded out fold it back in 3 Push the tray extension into the paper tray 4 Raise the printer cover HP Photosmart Software Help 11 Chapter 2 5 Raise the paper tray 6 Lower the printer cover Print cartridges Three print cartridges can be used with the printer Black print cartridge 2 Tri color print cartridge 3 Photo print cartridge 33349 Note Your printer might be packaged with only a tri color print cartridge For EZ better results install a black print cartridge in addition to the tri color print cartridge You can print without a black print cartridge but doing so can cause the printer to print more slowly and printed colors to differ from those you would see if a black print cartridge and a tri color print cartridge were installed To order print cartridges go to www hp com Choose your country region and
23. queue After resolving a print job that is stalled in the print queue the print queue still might not be clear In that situation you need to stop and then restart the print service To resolve a print job that is stalled in the queue 1 S DE MR ME For Windows 2000 click Start click Settings and then click Printers For Windows XP click Start and then click Printers and Faxes Double click the name of the HP Deskjet printer Click the Printer menu and then click Pause Printing Click the Printer menu again and then click Cancel All Documents Click Yes to confirm the cancellation Click the Printer menu and then uncheck Pause Printing If there are still documents in the list restart the computer After restarting if there are still documents in the list repeat steps 1 6 To stop and restart the print service 1 m For Windows 2000 click Start click Control Panel and then click Administrative Tools For Windows XP click Start click Control Panel click Performance and Maintenance and then click Administrative Tools Double click Services and then double click Print Spooler Click Stop and then click Start to restart the print service Click OK to close the window HP Deskjet D2300 series If the printer still does not print 1 Select the topic below that best describes the problem Paperjam Out of paper message Printer is stalled 2 Ifthe printer still does not print shut dow
24. the Features tab 3 Inthe Paper Type drop down list click More and then select the appropriate paper type 4 Inthe Print Quality drop down list click Maximum dpi 3334 Note To view the maximum dpi that the HP Deskjet will print click EZ Resolution 5 Select any other print settings that you want and then click OK Print in grayscale To print in grayscale Open the Printer Properties dialog box Click the Color tab Click Print In Grayscale In the Print In Grayscale drop down list select an option Select any other print settings that you want and then click OK Oh S E a Set the page order The page order determines the order in which your multipage documents print To set the page order 1 Open the Printer Properties dialog box 2 Click the Advanced tab 3 Click Document Options and then click Layout Options HP Photosmart Software Help 41 Chapter 8 4 5 Select one of the following Page Order options Front to back Prints the first page of the document last This setting saves time because you do not have to reorder the printed pages It is the appropriate setting for most print jobs Backto front Prints the last page of the document last Select any other print settings that you want and then click OK Set a custom paper size Use the Custom Paper Size dialog box to print on a special paper size E Note This feature is not available for all paper types To define a cust
25. the print cartridge is installed in the wrong side of the print cartridge cradle Always install the tri color print cartridge in the left print cartridge cradle compartment Install the black or photo print cartridge in the right print cartridge cradle compartment Photos do not print correctly e Check the paper tray e Check the printer properties Check the paper tray 1 Verify that the photo paper is placed in the paper tray with the side to be printed on facing down 2 Slide the paper forward until it stops 3 Slide the paper guide firmly against the edge of the paper Do not press the guide so firmly against the paper that the paper bends or curls Check the printer properties Open the Printer Properties dialog box and verify the following options HP Photosmart Software Help 67 Chapter 11 Tab Setting Size An appropriate paper size Features Paper Type An appropriate photo paper Print Quality Best or Maximum dpi Print quality is poor Streaks and missing lines Print is faded Blank pages print Streaks and missing lines If your printed pages are missing lines or dots or if streaks appear the print cartridges might be low on ink or might need to be cleaned For more information see View estimated ink levels and Automatically clean print cartridges Print is faded 68 Verify that neither of the print cartridges is low on ink For more information see View estimated ink levels If a print ca
26. then click Buy or Online Shopping For information about using the print cartridges see the following topics e Use print cartridges 12 HP Deskjet D2300 series e Replace print cartridges Use print cartridges The print cartridges can be used in the following ways e Everyday printing Use the black and tri color print cartridges for everyday print jobs e Quality color photos For more vibrant colors when printing color photographs or other special documents remove the black print cartridge and install a photo print cartridge The photo print cartridge in combination with the tri color print cartridge provides you with virtually grain free photos Replace print cartridges When buying print cartridges look for the print cartridge selection number You can find the selection number in three places e Selection number label Look atthe label on the print cartridge that you are replacing 1 Selection number label e Printer documentation For a list of print cartridge selection numbers see the reference guide that came with the printer e Print Cartridge Ordering Information dialog box For a list of print cartridge selection numbers open the printer Toolbox click the Estimated Ink Level tab and then click the Print Cartridge Information button If a print cartridge runs out of ink the printer can operate in ink backup mode For more information see Ink backup mode For information about installing a replacement pr
27. 24 HP Deskjet D2300 series 3 Push the paper into the printer until it stops 3334 Note Depending on the paper size the paper might extend over the edge EZ of the tray 4 Slide the paper guide firmly against the edge of the paper Print 1 Open the Printer Properties dialog box 2 Click the Printing Shortcuts tab 3 Inthe Printing Shortcuts list click General Everyday Printing and then specify the following print settings Paper Type Plain paper Paper Size An appropriate paper size 4 Select the following print settings A Print Quality if you want a print quality other than Normal Print On Both Sides if you want to print on both sides of the paper For more information see Two sided printing 5 Select any other print settings that you want and then click OK Use the What s This help to learn about the features that appear in the Printer Properties dialog box Print letters Guidelines e For information about printing an envelope for your letter see envelopes e Do not exceed the paper tray capacity 100 sheets of paper Prepare to print 1 Slide the paper guide all the way to the left 2 Place plain paper in the right side of the tray The side to be printed on should face down 33330 Note Ifyou are using letterhead paper the letterhead should face down and EZ point toward the printer HP Photosmart Software Help 25 Chapter 7 3 Push the paper into the printer until it stops 4
28. HP Deskjet D2300 series HP Photosmart Software Help O 2006 Hewlett Packard Development Company L P Hewlett Packard Company notices The information contained in this document is subject to change without notice All rights reserved Reproduction adaptation or translation of this material is prohibited without prior written permission of Hewlett Packard except as allowed under copyright laws The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Acknowledgements Microsoft MS MS DOS and Windows are registered trademarks of Microsoft Corporation TrueType is a U S trademark of Apple Computer Inc Adobe AdobeRGB and Acrobat are trademarks of Adobe Systems Incorporated Terms and conventions The following terms and conventions are used in this user s guide Terms The HP Deskjet printer is also referred to as the HP Deskjet HP printer or printer Cautions and warnings A Caution indicates possible damage to the HP Deskjet printer or to other equipment For example A Caution Do not touch the print cartridge ink nozzles or copper contacts Touching these parts will result in clogs ink failure and bad electrical connections A Warning indi
29. M and processor speed meet the system requirements The system requirements are listed in the reference guide that came with the printer 2 Make space available on the hard drive by deleting unwanted files HP Photosmart Software Help 75 Chapter 11 If you continue to have problems If you continue to have problems after investigating the troubleshooting topics shut down your computer and then restart it If you still have questions after restarting your computer visit HP Technical Support at www hp com support For information about the support process see HP support 76 HP Deskjet D2300 series A HP support Support process HP support by phone Support process If you have a problem follow these steps 1 2 Check the documentation that came with the HP Deskjet Visit the HP online support Web site at www hp com support HP online support is available to all HP customers It is the fastest source for up to date device information and expert assistance and includes the following features Fast access to qualified online support specialists Software and driver updates for your HP Deskjet Valuable HP Deskjet and troubleshooting information for common problems Proactive device updates support alerts and HP newsgrams that are available when you register your device For Europe only Contact your local point of purchase If your device has a hardware failure you will be asked to bring it back to your loca
30. RGY STAR guidelines go to the following Web site www energystar gov HP Photosmart Software Help 81 Appendix C Regulatory notices e FCC statement e LED indicator statement e Notice to users in Korea FCC statement The United States Federal Communications Commission in 47 CFR 15 105 has specified that the following notice be brought to the attention of users of this product This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e HReorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e X Consult the dealer or an experienced radio TV technician for
31. USB The printer connects to the computer with a universal serial bus USB cable The computer must be running Windows 98 SE or later to use a USB cable E Note For best printing performance use a USB 2 0 compatible cable For instructions about connecting the printer with a USB cable see the setup poster that came with the printer E Note A USB cable might not be packaged with your printer HP Photosmart Software Help 15 b Print using the Photosmart Express button To quickly print photos use the Photosmart Express button e About the Photosmart Express button e About the HP Photosmart Express software About the Photosmart Express button The Photosmart Express button is located on the front panel of the printer When you press the button the HP Photosmart Express software is opened on your computer The HP Photosmart Express software provides a fast and easy way to make prints of your photos or to purchase prints online It also provides access to other basic HP imaging software features such as saving viewing and sharing your photos 1 Photosmart Express button About the HP Photosmart Express software The HP Photosmart Express software provides a fast and easy way to make prints of your photos or to purchase prints online It also provides access to other basic HP imaging software features such as saving viewing and sharing your photos 33349 Note Ifthe HP Photosmart Express software is not install
32. am includes a label printing feature follow the instructions that are provided with the software program Otherwise follow the instructions below Open the Printer Properties dialog box 2 Click the Printing Shortcuts tab 3 Inthe Printing Shortcuts list click General Everyday Printing and then specify the following print settings Paper Type Plain paper Paper Size An appropriate paper size 4 Click OK Use the What s This help to learn about the features that appear in the Printer Properties dialog box Print CD DVD tattoos A Note This feature might not be available in your country region HP Photosmart Software Help 29 Chapter 7 Guidelines See the instructions that are included with the CD DVD tattoo for the most current printing tips To avoid damaging the printer do not feed a CD DVD tattoo through the printer more than once Make sure the CD DVD tattoo covers the entire backing sheet with no exposed spaces Separating any part of the CD DVD tattoo from the protective backing sheet before printing could damage the printer Avoid using a CD DVD tattoo that is pulling away from the protective backing or that is wrinkled curled or damaged in any way Do not exceed the paper tray capacity 1 sheet of CD DVD tattoo paper Prepare to print 1 Slide the paper guide all the way to the left 2 Place one sheet of CD DVD tattoo paper in the right side of the tray The side to be printed on should
33. aper e Do not exceed the paper tray capacity 20 cards Prepare to print 1 Slide the paper guide all the way to the left 2 Fanthe edges of the greeting cards to separate them and then align the edges 3 Place the greeting cards in the right side of the tray The side to be printed on should face down 32 HP Deskjet D2300 series 4 Push the cards into the printer until they stop 5 Slide the paper guide firmly against the edge of the cards Print 33349 Note f your software program includes a greeting card printing feature follow EZ the instructions that are provided with the software program Otherwise follow the instructions below 1 Open the Printer Properties dialog box 2 Click the Features tab and then specify the following print settings A Print Quality Normal Paper Type Click More and then select an appropriate card type Size An appropriate card size 3 Select any other print settings that you want and then click OK Use the What s This help to learn about the features that appear in the Printer Properties dialog box Print booklets Booklet printing automatically arranges and resizes the pages of a document so that when the document is folded into a booklet the page order is correct For example when a four page booklet is printed on both sides of the paper the pages are reordered and printed like this JUL Guidelines Do not exceed the paper tray capacity 80 sheets of pape
34. ashing the problem is solved If the Power light is flashing go to step 4 HP Deskjet D2300 series 3 Reinstall the print cartridge For more information see Installation instructions If the Power light is not flashing the problem is solved If the Power light is flashing go to step 4 4 Manually clean the print cartridge 5 Reinsert the print cartridge in the printer and close the printer cover If the Power light is still flashing the print cartridge is faulty and must be replaced 33349 Note You can print with one print cartridge in ink backup mode if you do not EZ have a replacement print cartridge available For more information see Ink backup mode 6 If the Power light continues to flash after replacing the print cartridge visit HP Technical Support at www hp com support Printing in ink backup mode message When the printer detects that only one print cartridge is installed ink backup mode is initiated This printing mode lets you print with a single print cartridge but it slows the printer and affects the quality of printouts If you receive the ink backup mode message and two print cartridges are installed in the printer verify that the protective piece of plastic tape has been removed from each print cartridge When plastic tape covers the print cartridge contacts the printer cannot detect that the print cartridge is installed Print cartridge is in the wrong slot message If you receive this error message
35. axes A list that includes the printers installed on your computer is displayed 2 Highlight the printer name and then right click to display a list of options 3 Click Properties The Printer Properties dialog box is displayed Click the Device Settings tab 5 For Display Ink Status Window click On and then click OK p 48 HP Deskjet D2300 series Download printer software updates Download the latest printer software update every few months to ensure you have the latest features and improvements To download a printer software update ds 2 e Make sure you are connected to the Internet From the Windows Start menu click Programs or All Programs point to HP and then click HP Software Update The HP Software Update window is displayed Click Next HP Software Update searches the HP Web site for printer software updates fthe computer has the most recent version of the printer software installed No updates are available for your system at this time is displayed in the HP Software Update window fthe computer does not have the most recent version of the printer software installed a software update is displayed in the HP Software Update window If a software update is available select the check box beside the update name Click Install Follow the onscreen instructions Download HP Photosmart software Installing the printer software update you download from the HP Web site does not update the HP
36. ay and that the paper has been placed in the tray correctly 2 Verify that the paper guide fits firmly against the edge of paper 3 Reprint the document Parts of the document are missing or printed in the wrong place Open the Printer Properties dialog box and confirm the following options Tab Setting Portrait or Landscape Verify the appropriate orientation Features Size Verify the appropriate paper size Scale to paper size Select this option to scale text and graphics to the paper size specified in the corresponding drop down list HP Photosmart Software Help 69 Chapter 11 If parts of the document are still missing the printer settings might be overridden by the software program print settings Select the appropriate print settings from within the software program Envelope is printed at an angle 1 Slide the flap inside the envelope before loading it in the printer 2 Confirm that the paper guide fits firmly against the edge of the envelope 3 Reprint the envelope Document does not reflect the new print settings The printer settings might differ from the software program print settings Select the appropriate print settings within the software program Problems with borderless documents Borderless printing guidelines Image is printed at an angle Fading occurs on the edges of a photo Photo has an unwanted border Borderless printing guidelines When printing borderless photos or brochures follo
37. cates possible harm to you or to others For example Warning Keep both new and used print cartridges out of the reach of children Accessibility Your HP printer provides a number of features that make it accessible for people with disabilities Visual The printer software is accessible for users with visual impairments or low vision through the use of Windows accessibility options and features It also supports most assistive technology such as screen readers Braille readers and voice to text applications For users who are color blind colored buttons and tabs used in the software and on the HP printer have simple text or icon labels that convey the appropriate action Mobility For users with mobility impairments the printer software functions can be executed through keyboard commands The software also supports Windows accessibility options such as StickyKeys ToggleKeys FilterKeys and MouseKeys The printer doors buttons paper trays and paper guides can be operated by users with limited strength and reach Support For more details about the accessibility of this product and HP s commitment to product accessibility visit HP s Web site at www hp com accessibility Contents N WV CIC ONG otiraa eee te ten a A Aa a E aA a 3 Special Teatur S eaol a tes dut aee uta ls ipei eL ie 5 Gel started oe Uem A ce OL EU LAE 6 the prier ata dglarG6austesmeesi deiade bcnc doi bi id T 6 Duttons arg QUIS usos cL
38. cy film Paper Size An appropriate paper size 4 Select any other print settings that you want and then click OK Use the What s This help to learn about the features that appear in the Printer Properties dialog box Print brochures Guidelines Open the file in a software program and assign the brochure size Ensure that the size corresponds to the paper size on which you want to print the brochure Do not exceed the paper tray capacity 30 sheets of brochure paper Prepare to print 1 2 Slide the paper guide all the way to the left Place the paper in the right side of the tray The side to be printed on should face down HP Photosmart Software Help 31 Chapter 7 3 Push the paper into the printer until it stops 4 Slide the paper guide firmly against the edge of the paper Print 1 Open the Printer Properties dialog box 2 Click the Features tab 3 Specify the following print settings Print Quality Best Paper Type Click More and then select an appropriate HP inkjet paper Orientation Portrait or Landscape Size An appropriate paper size Two sided printing Manual For more information see Two sided printing 4 Click OK to print Use the What s This help to learn about the features that appear in the Printer Properties dialog box Print greeting cards Greeting cards e Unfold prefolded cards and then place them in the paper tray e Forgreatresults use HP Greeting Card P
39. document as needed Printing shortcuts Use printing shortcuts to print with print settings that you use often The printer software has several specially designed printing shortcuts that are available in the Printing Shortcuts list 333430 Note When you select a printing shortcut the appropriate printing options are EZ automatically displayed You can leave them as is or change them Use printing shortcuts Use the Printing Shortcuts tab for the following print tasks General everyday printing Photo printing borderless Photo printing with white borders Fast Economical printing Presentation printing Two sided duplex printing You can also create your own printing shortcuts Create printing shortcuts 38 In addition to the printing shortcuts that are available in the Printing Shortcuts list you can create your own printing shortcuts If you frequently print on transparency film for example you can create a printing shortcut by selecting the Presentation Printing shortcut changing the paper type to HP Premium HP Deskjet D2300 series Inkjet Transparency Film and then saving the modified shortcut under a new name for example Transparency Presentations After creating the printing shortcut simply select it when printing on transparency film rather than changing the print settings each time To create a printing shortcut 1 Open the Printer Properties dialog box 2 Click the Printing Shortcuts tab 3 Inthe Print
40. e Help 51 Chapter 10 5 Remove the replacement print cartridge from its packaging and carefully remove the plastic tape Hold the print cartridge so that the copper strip is on the bottom and facing toward the printer 1 Remove plastic tape AN Caution Do not touch the print cartridge ink nozzles or copper contacts Touching these parts will result in clogs ink failure and bad electrical connections Do not remove the copper strips They are required electrical contacts 1 Ink nozzles 2 Copper contacts 6 Slide the print cartridge firmly into the cradle at a slight upward angle until you feel resistance 52 HP Deskjet D2300 series 7 Push the cartridge into the cradle You hear a snap when the print cartridge is correctly positioned 8 Close the printer cover 9 Align the print cartridges for optimum print quality For information about storing print cartridges see Maintain print cartridges For information about recycling empty print cartridges see HP inkjet supplies recycling program Warning Keep both new and used print cartridges out of the reach of children Align the print cartridges After installing a print cartridge align the print cartridges to ensure the best print quality To align the printer 1 Load Letter or A4 unused plain white paper in the paper tray 2 Openthe printer Toolbox 3 Click Align the Print Cartridges 4 Click Align and then follow the onscreen instructions The
41. e and handle photo paper Photo has an unwanted border e For small photo paper e Forsmall photo paper with a tear off tab For small photo paper HP Photosmart Software Help 71 Chapter 11 If the printout has an unwanted border try the following solutions Align the print cartridges Open the Printer Properties dialog box click the Features tab and verify that the selected paper size matches both the paper size that the photo is formatted for and the size of the paper that is loaded in the printer e Verify that no problem exists with the source image For example if you are printing a scanned image verify that the image was not crooked when it was scanned e Verify that the software application you are using supports borderless printing For small photo paper with a tear off tab If the border appears below the tear off tab then remove the tab HP Photosmart Express software is not installed 72 You pressed the Photosmart Express button on the printer but the HP Photosmart Express software is not installed on the computer The HP Photosmart Express software must be installed on the computer before you can use the Photosmart Express button Insert the HP software CD that came with your printer in the CD drive Follow the onscreen instructions to install the HP Photosmart Express software HP Deskjet D2300 series Error messages e Print cartridge error messages e Other error messages Print cartridge error
42. ecific paper type To select a specific paper type 1 Open the Printer Properties dialog box 2 Click the Features tab 3 Click More in the Paper Type drop down list and then select the paper type that you want to use 4 Click OK 5 Select any other print settings that you want and then click OK Change the print speed or quality The HP Deskjet automatically chooses a print quality and speed setting depending on the paper type setting you select You can also change the print quality setting to customize the speed and quality of the print process Print quality settings e Fast Draft produces draft quality output at the fastest printing speed while using the least amount of ink e Fast Normal produces higher quality output than the Fast Draft setting and prints more quickly than the Normal setting e Normal provides the best balance between print quality and speed and is appropriate for most documents e Best provides the best balance between high quality and speed and can be used for high quality prints For most documents the Best setting prints more slowly than the Normal setting e Maximum dpi optimizes the dots per inch dpi that the HP Deskjet prints Printing in maximum dpi takes longer than printing with other settings and requires a large amount of disk space For more information see Maximum dpi To select a print quality and speed 1 Open the Printer Properties dialog box 2 Click the Features tab 3 In
43. ed HP Photosmart Software Help 61 Chapter 11 Check the printer cable connection If your printer and computer are connected with a USB cable and the devices are not communicating with each other try the following Make sure the power cord is firmly connected to the printer and plugged into a power outlet Check the USB cable If you are using an older cable it might not be working properly If you experience problems the USB cable might need to be replaced Also verify that the cable does not exceed 3 meters 9 8 feet in length Check the connection from your printer to your computer Verify that the USB cable is securely plugged into the USB port on the back of your printer Make sure the other end of the USB cable is plugged into a USB port on your computer After the cable is connected properly turn your printer off and then on again If you are connecting the printer through a USB hub make sure the hub is turned on If the hub is on try connecting the printer directly to your computer Try connecting the USB cable to another USB port on your computer After you check the connections try restarting your computer Turn your printer off and then on again E Note For best printing performance use a USB 2 0 compatible cable Clear the print queue 62 When you start a print job it is sent to a list called the print queue If the printer stops printing before the job is complete the print job might be stalled in the print
44. ed on your computer EZ a message is displayed when you press the Photosmart Express button For more information see HP Photosmart Express software is not installed 16 HP Deskjet D2300 series B Print photos The printer software offers several features that make printing digital photos easier and improve photo quality Learn how to print photos Print a borderless photo Print a photo with a border Learn how to perform other photo printing tasks e Use the photo print cartridge for great colors and virtually grain free photos e Print an Exif Print formatted photo if you have Exif Print enabled software e Prevent photo paper from curling by following the photo paper storage and handling guidelines e Use HP Everyday Photo Paper to save money and ink when printing photos Print borderless photos To print borderless photos use 4 x 6 inch photo paper with a 0 5 inch tab 10 x 15 cm with 1 25 cm tab the photo prints without borders on three sides and with a small border on the bottom edge that you tear off to make the photo completely borderless Guidelines e Use 4x6 inch photo paper with a 0 5 inch tab 10 x 15 cm with 1 25 cm tab e Do not print borderless photos in ink backup mode Always have two print cartridges installed in the printer For more information see Ink backup mode e Open the file in a software program such as HP Photosmart software and resize the photo Ensure that the size corresponds to the paper si
45. erties dialog box click the Features tab and then click the Printer services button Use the printer tools to perform the following tasks View estimated ink levels Clean the print cartridges Calibrate the printer Print a test page Perform other functions as needed Document prints slowly Multiple software programs are open The computer resources are insufficient for the printer to print at its optimum speed To increase printer speed close all unnecessary software programs when printing Complex documents graphics or photos are printing Documents containing graphics or photos print more slowly than text documents Best or Maximum dpi print mode is selected The printer prints more slowly when Best or Maximum dpi is selected as the print quality To increase the printer speed select a different print quality mode Printer is in ink backup mode The printer might print more slowly if it is in ink backup mode For more information see Ink backup mode To increase the print speed use two print cartridges in the printer Printer software is outdated Outdated printer software might be installed For information about updating the printer software see Download printer software updates Computer does not meet system requirements If your computer does not have enough RAM or a large amount of free space on the hard drive the printer processing time will be longer 1 Verify that the computer hard disk space RA
46. ese detis ee det des loetese dee senos 39 Selecta papel Wy DC eg E I T t T 40 Change the print speed or quality see ee 40 Print resolullon zai ost aste ek ae petet SLM An M LSU 40 Maxim q a0 0 ME REEL ERES 41 FFI WACO AVS CAG serie stirs cide T 41 Set the page order see eee 41 HP Photosmart Software Help 1 E R Custom Paper SZE TTT 42 Print multiple pages on a single sheet of paper ee ee 42 RESIZE COCHIN NN RETE mm 42 SIE c a 43 Two sided elvis PR RU EE EE 43 Bound two sided dOCHments uii cei tao citron eros ume chr nea eret ia ee den rea Seen RS nS edis 44 9 Printer SOfIWAIB oni ceat de aso e pU elo t lace OI eR adeo un t ESTEE S 46 Make the HP Deskjet the default printer see eee 46 Set default print settings eee eee eee e eee 46 Printer Properties dialog bOX esse sese 47 Whats THS INCI Dini TTT 48 l STATUS WIT GOW NE E 48 Download printer software updates sees eee 49 170 l Te TT 50 stall PFPE saad ss snc ina slats aA iced a Ha een senate ee 50 AID DEDE Tp Tee o3 Automatically clean print cartridges sse eee eee eee 53 Calibrate a c H 53 PRUNE test page Pesce 54 View estimated ink levels eee e 54 Maintain the printer body cccccscccssececssececeecececesseseeseeeeuseseeseesensusessaeesseesens 54 Remove ink from your skin and clothing sees eee eee ee ee eee 54 Manually clean print cartridges e esec 55 Maitai pint cartridges ersi eE E EE EN 56 PGE Relais dE T UNE of 11 Troubleshooting ooa e i
47. face down 3 Push the paper into the printer until it stops 4 Slide the paper guide firmly against the edge of the paper Print 1 Open the Printer Properties dialog box 2 Clickthe Features tab and then specify the print settings in the order shown below Size 5xTin Paper Type Click More click Specialty Papers and then click HP CD DVD Tattoo Print Quality Best 3 Select any other print settings that you want and then click OK Use the What s This help to learn about the features that appear in the Printer Properties dialog box Print transparencies Guidelines 30 For great results use HP Premium Inkjet Transparency Film Do not exceed the paper tray capacity 20 transparencies HP Deskjet D2300 series Prepare to print 1 Slide the paper guide all the way to the left 2 Place the transparencies in the right side of the tray The side to be printed should face down and the adhesive strip should face up and toward the printer 3 Carefully push the transparencies into the printer until they stop so that the adhesive strips do not catch on one another 4 Slide the paper guide firmly against the edge of the transparencies Print 1 Open the Printer Properties dialog box 2 Click the Printing Shortcuts tab 3 Inthe Printing Shortcuts list click Presentation Printing and then specify the following print settings Paper Type Click More and then select an appropriate transparen
48. h Remove ink from your skin and clothing Follow these instructions to remove ink from your skin and clothing 54 HP Deskjet D2300 series Surface Remedy Skin Wash the area with an abrasive soap White fabric Wash the fabric in cold water and use chlorine bleach Color fabric Wash the fabric in cold water and use sudsy ammonia Caution Always use cold water to remove ink from fabric Warm or hot water can set the ink into the fabric Manually clean print cartridges If the HP Deskjet is used in a dusty environment a small amount of debris can accumulate on the print cartridge contacts This debris can cause ink streaks and missing lines on printed pages The problem can be corrected by manually cleaning the print cartridge contacts You need the following items to clean the print cartridges e Distilled water tap water can contain contaminants that can damage the print cartridge e Cotton swabs or other soft lint free material that will not stick to the print cartridge Be careful not to get ink on your hands or clothing as you clean To prepare to clean 1 Open the HP Deskjet cover 2 Waituntil the print cartridge cradle moves to the center of the HP Deskjet and is idle and quiet 3 Remove the print cartridges and place them on a piece of paper with the copper strips facing up Caution Do not leave the print cartridges outside the HP Deskjet for more than 30 minutes HP Photosmart Software Help 55 Chapter
49. he document are missing or in wrong place 69 photo printing problems 67 poor print quality 68 print is faded 68 printer 59 printer does not feed paper 64 printer is not printing 61 printer is stalled 65 printer name does not appear 61 streaks and missing lines 68 text and images are misaligned 69 HP Deskjet D2300 series Index unwanted border on photo 71 two sided printing 43 U Unknown Device message 60 updates downloading for software 49 HP Photosmart software 49 USB cable 79 connecting to the printer 15 W What s This help 48 HP Photosmart Software Help 85 86 HP Deskjet D2300 series
50. if you prefer to edit the image manually in a software program such as HP Photosmart software To change the HP Real Life technologies photo fix setting 1 Open the Printer Properties dialog box 2 Click the Features tab 3 Inthe HP Real Life technologies Photo fix drop down list select the appropriate setting for the photo you are printing Photo print cartridge 20 The photo print cartridge when used in conjunction with the tri color print cartridge provides virtually grain free photos It offers exceptional fade resistance for photos that are printed on HP Premium Plus Photo Paper HP Deskjet D2300 series The photo print cartridge can be purchased separately if it is not included with your printer To install the photo print cartridge To install the photo print cartridge remove the black print cartridge from the printer and then install the photo print cartridge in the right side of the print cartridge cradle 33349 Note To learn how to install a print cartridge see Installation instructions To E protect a print cartridge when it is not in the printer follow these storage guidelines To use the photo print cartridge 1 Open the Printer Properties dialog box 2 Click the Printing Shortcuts tab 3 Inthe Printing Shortcuts list click either Photo Printing Borderless or Photo Printing with white borders 4 Inthe Print Quality drop down list click Normal or Best T Note For maximum dpi quality go to the
51. in the printer For example photo paper might be mixed with plain paper Empty the paper tray and load only the paper type that is appropriate for the document that you are printing Printer is stalled If the printer stalls while printing a document raise the printer cover and then disconnect the power cable from the back of the printer Caution First check for any loose or broken parts in the printer If you find loose or broken parts go to www hp com support If there are no loose or broken parts follow these steps 1 Check for and remove any obstacles such as packing tape or materials that prevent the print cartridges from moving back and forth 2 Make sure the print cartridges are installed securely in the print cartridge cradle For more information see Installation instructions 3 Make sure the tri color print cartridge is installed in the left side of the cradle and the black or photo print cartridge is installed in the right side of the cradle 4 Check for and clear any paper jam For more information see Paper jam 5 Lower the printer cover 6 Connect the power cable to the back of the printer and then turn on the printer Print cartridge problems Incorrect print cartridge Print cartridge is faulty or not installed properly Printing in ink backup mode message Print cartridge is in the wrong slot message HP Photosmart Software Help 65 Chapter 11 Incorrect print cartridge The printer can only
52. ing Shortcuts list click a printing shortcut The print settings for the selected printing shortcut are displayed 4 Change the print settings to those you want in the new printing shortcut 5 Inthe Type new shortcut name here box type a name for the new printing shortcut and then click Save The printing shortcut is added to the list To delete a printing shortcut 1 Open the Printer Properties dialog box 2 Click the Printing Shortcuts tab 3 Inthe Printing Shortcuts list click the printing shortcut that you want to delete 4 Click Delete The printing shortcut is removed from the list 33330 Note Only the shortcuts that you have created can be deleted The original HP EZ shortcuts cannot be deleted Fast Economical printing Use Fast Economical printing to produce draft quality printouts quickly To use Fast Economical printing 1 Open the Printer Properties dialog box Click the Printing Shortcuts tab 2 3 Inthe Printing Shortcuts list click Fast Economical Printing 4 Specify the print settings that you want and then click OK General Everyday printing Use General Everyday printing to print documents quickly e Documents e E mail Presentation printing Use Presentation printing to print high quality documents including e Letters e Brochures e Transparencies HP Photosmart Software Help 39 Chapter 8 Select a paper type When printing a higher quality document HP recommends that you select a sp
53. int cartridge see Installation instructions Ink backup mode Use the ink backup mode to operate the printer with only one print cartridge The ink backup mode is initiated when a print cartridge is removed from the print cartridge cradle HP Photosmart Software Help 13 Chapter 2 screen If the message is displayed and two print cartridges are installed in the printer verify that the protective piece of plastic tape has been removed from each print cartridge When plastic tape covers the print cartridge contacts the printer cannot detect that the print cartridge is installed Ez Note When the printer operates in ink backup mode a message is displayed on For more information about ink backup mode see the following topics e Ink backup mode output e Exitink backup mode Ink backup mode output Printing in ink backup mode slows the printer and affects the quality of printouts Installed print cartridge mesu Black print cartridge Colors print as grayscale Tri color print cartridge Colors print but black is grayed and is not a true black Photo print cartridge Colors print as grayscale Ez Note HP does not recommend using the photo print cartridge for ink backup 7 mode Exit ink backup mode Install two print cartridges in the printer to exit ink backup mode For information about installing a print cartridge see Installation instructions 14 HP Deskjet D2300 series 4 Connect to the printer e USB
54. inters folder in Control Panel try reinstalling the printer software To reinstall the printer software 1 Quit any antivirus programs or other software programs that are running on the computer Ez Note To quit an antivirus program follow the manufacturer s instructions Uninstall the printer software a Insert the printer software CD into the drive and then follow the onscreen instructions T Note Ifthe installation program does not start automatically click your EZ CD drive letter in Windows Explorer then double click the setup exe file For example double click D setup exe b When prompted click Remove All Reinstall the printer software a Insert the printer software CD into the drive b Follow the onscreen instructions to finish the installation Restart the antivirus program Printer does not print Verify the following Check the printer cable connection Clear the print queue If the printer still does not print Verify the following Verify the following conditions if the printer is not printing The printer is connected to the power source The cable connections are secure The printer is turned on The print cartridges are the correct print cartridges for the printer and are properly installed For more information see Print cartridges and Installation instructions The paper or other media is correctly loaded in the paper tray The printer cover is closed The rear access door is attach
55. klets Posters Iron on transfers Printing tips Minimize your cost and effort while maximizing the quality of your printouts with printing tips Printer software Learn about the printer software Print e mail Guidelines Do not exceed the paper tray capacity 100 sheets of plain paper Prepare to print 1 Slide the paper guide all the way to the left 2 Place plain paper in the right side of the tray The side to be printed on should face down HP Photosmart Software Help 23 Chapter 7 3 Push the paper into the printer until it stops 4 Slide the paper guide firmly against the edge of the paper Print 1 Open the Printer Properties dialog box 2 Click the Printing Shortcuts tab 3 Inthe Printing Shortcuts list click General Everyday Printing or Fast Economical Printing and then specify the following print settings Paper Type Plain paper Paper Size An appropriate paper size 4 Select any other print settings that you want and then click OK Use the What s This help to learn about the features that appear in the Printer Properties dialog box Print documents Guidelines e For draft documents use Fast Economical printing e Save paper with two sided printing e Do not exceed the paper tray capacity 100 sheets of paper Prepare to print 1 Slide the paper guide all the way to the left 2 Place plain paper in the right side of the tray The side to be printed on should face down
56. l point of purchase Service is provided at no charge during the device limited warranty period After the warranty period you will be quoted a service charge Call HP support Support options and availability vary by device country region and language HP support by phone Phone support period Placing a call After the phone support period Phone support period One year of phone support is available in North America Asia Pacific and Latin America including Mexico To determine the duration of phone support in Europe the Middle East and Africa go to www hp com support Standard phone company charges apply Placing a call Call HP support while you are in front of the computer and the HP Deskjet Be prepared to provide the following information Device model number located on the label on the front of the device Device serial number located on the back or bottom of the device Messages that appear when the situation occurs Answers to these questions Has this situation happened before Can you re create it Did you add any new hardware or software to your computer at about the time that this situation began Did anything else occur prior to this situation such as a thunderstorm device was moved etc HP Photosmart Software Help 77 Appendix A After the phone support period After the phone support period help is available from HP at an additional cost Help may also be available at the HP
57. n and then restart your computer Paper jam To clear a paper jam 1 Remove the paper from the paper tray 2 If you are printing labels verify that a label did not become detached from the label sheet while passing through the printer 3 Turn off the printer 4 Remove the rear access door Press the handle to the right and then pull out the door 5 Remove the paper jam from the back of the printer and then replace the rear access door securely HP Photosmart Software Help 63 Chapter 11 6 If the paper jam cannot be removed from the back of the printer raise the printer cover remove the paper jam from the front of the printer and then lower the cover Caution Remove the paper jam carefully as it is possible to damage the printer when removing paper from the front 7 Reload paper in the paper tray 8 Turnon the printer 9 Reprint the document 33349 Note f paper jams occur frequently try using a heavier paper See Printer EZ specifications for paper weight specifications Paper problems e Printer does not feed paper e Out of paper message e Printer prints on multiple sheets at once Printer does not feed paper Try one or more of the following solutions e Reduce the number of sheets in the paper tray e Remove the paper from the paper tray and then reload it e Use adifferent type of paper Out of paper message Follow the appropriate steps for the condition that exists e lf the paper tray i
58. nd out how to recycle print cartridges HP Deskjet D2300 series Special features Congratulations You have purchased an HP Deskjet printer that is equipped with several exciting features HP Photosmart Software Help User friendly Easy to install and operate Borderless printing Print 4 x 6 inch photos to the edges of the paper by using the borderless printing feature Ink level indicator Know the approximate ink level of each print cartridge with the onscreen Ink Status window For information see View estimated ink levels Ink Status window Ink backup mode Continue printing with one print cartridge when the other print cartridge has run out of ink For information see Ink backup mode Photosmart Express button Use the Photosmart Express button to open the HP Photosmart Express software which provides a fast and easy way to make prints of your photos or to purchase prints online 3 Get started The printer at a glance Buttons and lights Paper tray Print cartridges Ink backup mode The printer at a glance Click the links below to learn about the printer features 1 2 Buttons and lights Paper tray al i 1 Print cartridges HP Deskjet D2300 series Buttons and lights Use the printer buttons to turn the printer on and off cancel a print job and open the HP Photosmart Express software The printer lights give you visual cues about the status of the printer
59. nts HP Photosmart Express software is not installed Error messages Power light is on or flashing Document prints slowly If you continue to have problems Installation problems If the software installation program stops or fails check the following topics for more information e Installation program stops e Unknown Device message displays e Printer name does not appear If you continue to have problems visit HP Technical Support at www hp com support Installation program stops If the installation program stops when it looks for new hardware one of the following issues is causing a communication problem e The USB cable is old or defective e Software such as an antivirus program is running e Another device such as a scanner is connected to the computer To resolve the problem 1 Make sure that no USB devices other than the printer the keyboard and the mouse are connected to the computer 2 Disconnect and reconnect the USB cable 3 Make sure that the printer is connected directly to a USB port on the computer instead of through a USB hub 4 Ifthe installation program still does not locate the printer replace the USB cable and then continue to the next step 5 Click Cancel and then restart the computer 6 Turn the printer off and then disconnect the USB cable and power cord HP Photosmart Software Help 59 Chapter 11 7 Quit any antivirus programs or other software programs that are running on the
60. om paper size 1 2 3 pi OTN ED Open the Printer Properties dialog box Click the Features tab In the Size drop down list select Custom The Custom Paper Size dialog box is displayed In the Name box type a name for the custom paper size In the Width and Length boxes type the dimensions of the custom paper size The minimum and maximum dimensions are displayed beneath Width and Length Click the unit of measurement Inches or Millimeters Click Save to save the custom paper size Click OK to exit the Custom Paper Size dialog box To use the custom paper size select its name in the Size drop down list Print multiple pages on a single sheet of paper Use the printer software to print multiple pages of a document on a single sheet of paper The printer software automatically resizes the document text and images to fit on the printed page To print multiple pages on a single sheet of paper 1 2 a 4 5 Open the Printer Properties dialog box Click the Features tab In the Pages Per Sheet drop down list select the number of pages that you want to appear on each sheet of paper In the Page Order drop down list select a layout for the pages A preview of the page order is displayed at the top of the Features tab Select any other print settings that you want and then click OK Resize a document Use the printer software to print a document that is formatted for one paper size on another paper size
61. online support Web site www hp com support Contact your HP dealer or call the support phone number for your country region to learn more about support options 78 HP Deskjet D2300 series B Supplies Order the following supplies with your HP Deskjet Paper To order media such as HP Premium Paper HP Premium Inkjet Transparency Film or HP Greeting Cards go to www hp com Choose your country region and then click Buy or Online Shopping USB cables C6518A HP USB A B 2 meter cable HP Photosmart Software Help 79 C Technical information e Printer specifications e Environmental product stewardship program e Regulatory notices Printer specifications The HP Deskjet has the following specifications and requirements Physical specifications Printer dimension without the tray extended 140 mm high x 467 mm wide x 190 mm deep 5 51 inches high x 16 57 inches wide x 7 48 inches deep Printer weight without print cartridges 2 5 kg 5 51 Ibs Software compatibility Windows compatible 98 SE Me 2000 and XP Memory 384 KB integrated memory Minimum system requirements Operating system Processor Hard disk space Windows 98 SE Me 2000 Pentium ll or equivalent 200 MB XP A Note For best printing performance use a USB 2 0 compatible cable Paper tray capacity Plain paper sheets Up to 100 Paper size For a complete list of supported media sizes see the printer software Paper weights Letter Paper
62. ope size 3 Select any other print settings that you want and then click OK Use the What s This help to learn about the features that appear in the Printer Properties dialog box Print postcards Guidelines Do not exceed the paper tray capacity 20 postcards Prepare to print 1 2 3 Slide the paper guide all the way to the left Place the cards in the right side of the tray The side to be printed on should face down and the short edge should point toward the printer Push the cards into the printer until they stop Slide the paper guide firmly against the edge of the cards HP Photosmart Software Help 27 Chapter 7 Print 1 Open the Printer Properties dialog box 2 Click the Features tab and then specify the following print settings Paper Type Click More click Specialty Papers and then select an appropriate card type A Print Quality Normal or Best Size An appropriate card size 3 Select any other print settings that you want and then click OK Use the What s This help to learn about the features that appear in the Printer Properties dialog box T Note lf an out of paper message is displayed see Out of paper message for EZ help in resolving the problem Print index cards and other small media 28 Guidelines Do not exceed the paper tray capacity 20 cards Prepare to print 1 Slide the paper guide all the way to the left 2 Place the cards in the right side of the tray The
63. ote If your software program includes an iron on transfer printing feature EZ follow the instructions that are provided with the software program Otherwise follow the instructions below 1 Open the Printer Properties dialog box 2 Click the Features tab and then specify the following print settings A Print Quality Normal or Best Paper Type Click More click Specialty Papers and then click Other specialty paper Size An appropriate paper size 3 Click the Advanced tab 4 Click Printer Features and then set Mirror Image to On 333340 Note Some iron on transfer software programs do not require you to print 7 a mirror image 5 Select any other print settings that you want and then click OK Use the What s This help to learn about the features that appear in the Printer Properties dialog box HP Photosmart Software Help 37 Printing tips Save time e Use the Printing Shortcuts tab e Setthe order that the pages print Save money Use Fast Economical printing Print multiple pages on a single sheet of paper Print in grayscale Print a two sided document Use HP Everyday Photo Paper to save money and ink when printing photos Enhance the quality of printouts Preview the document before printing it Print on a custom paper size Select the correct paper type Change the print speed and quality View the print resolution Achieve the highest printing resolution with Maximum dpi Resize the
64. ould face down 3 Push the paper into the printer until it stops 4 Slide the paper guide firmly against the edge of the paper Print 1 Open the Printer Properties dialog box 2 Click the Features tab and then specify the following print settings Paper Type Plain paper Orientation Portrait or Landscape Size An appropriate paper size 3 Click the Advanced tab and then click Printer Features 4 Inthe Poster Printing drop down list select the number of sheets for the poster 5 Click the Select Tiles button HP Photosmart Software Help 35 Chapter 7 6 T Check that the number of tiles that are selected matches the number of sheets for the poster and then click OK Select any other print settings that you want and then click OK Use the What s This help to learn about the features that appear in the Printer Properties dialog box Print iron on transfers Guidelines When printing a mirror image the text and the pictures are horizontally reversed from what is displayed on the computer screen Do not exceed the paper tray capacity 10 iron on transfers Prepare to print 1 2 3 36 Slide the paper guide all the way to the left Place the iron on transfer paper in the right side of the tray The side to be printed on should face down Push the paper into the printer until it stops Slide the paper guide firmly against the edge of the paper HP Deskjet D2300 series Print TP N
65. owly and printed colors to differ from those you would see if a black print cartridge and a tri color print cartridge were installed To order print cartridges go to www hp com Choose your country region and then click Buy or Online Shopping Selection numbers When buying replacement print cartridges look for the print cartridge selection number 50 HP Deskjet D2300 series You can find the selection number in three places e Selection number label Look atthe label on the print cartridge that you are replacing 1 Selection number label e Printer documentation For a list of print cartridge selection numbers see the reference guide that came with the printer e Print Cartridge Information dialog box For a list of print cartridge selection numbers open the printer Toolbox click the Estimated Ink Level tab and then click the Print Cartridge Information button Ink backup mode The printer can operate with only one print cartridge installed For more information see Ink backup mode Installation instructions To install a print cartridge 1 Press the Power button to turn on the printer 2 Openthe printer cover The print cartridge cradle moves to the center of the printer 3 Push down on the print cartridge 4 Slide the print cartridge out of the cradle Press the Power button Open the printer cover Push down on the print cartridge Slide the print cartridge out of the cradle HP Photosmart Softwar
66. photo paper 71 photo paper storing and handling 22 photo print cartridge 20 photo printing borderless photos 17 photos with a border 19 saving money 22 photo printing problems verifying print settings 67 photos digital 20 do not print correctly 67 Photosmart Express button 16 placing a call 77 postcard printing 27 poster printing 35 power light is flashing 83 if an error message appears 74 if no error message appears 75 presentation printing 39 print cartridge problems incorrect print cartridge 66 print cartridges aligning 53 cleaning automatically 53 cleaning manually 55 faulty 66 installing 50 maintaining 56 not installed properly 66 ordering information 54 photo print cartridge 20 problem message 66 selection numbers 50 used with the printer 12 print preview 43 print quality blank pages print 69 print queue clearing 62 print resolution 40 print settings changing 47 default settings 46 printspeed 40 printer does not feed paper 64 printer features 6 printer is not printing 61 printer is stalled 65 printer maintenance 50 printer name does not appear 61 printer prints on multiple sheets atonce 64 printer properties 47 printer software downloading updates 49 printer specifications 80 printer Toolbox 57 printer troubleshooting 59 printing 4800 x 1200 optimized dpi 41 booklets 33 borderless photos 17 bound two sided printing 44 brochures 31 84 CD DVD tattoos 29 custom paper size 42 digital pho
67. print when the correct print cartridges are installed To verify that you have the correct print cartridges 1 Open the printer cover 2 Read the selection number on the print cartridge label DOOD 0D 00 1 Warranty date 2 Selection number 3 Check the list of print cartridges that can be used in the printer a Open the printer Toolbox b Click the Estimated Ink Levels tab c Click the Print Cartridge Information button and view the list of print cartridge selection numbers The reference guide that came with the printer also shows the print cartridge selection numbers 4 Check the warranty date on the print cartridge 5 Ifthe print cartridge has the wrong selection number or if the warranty has expired install a new print cartridge For more information see Installation instructions 6 Close the printer cover If the Power light is not flashing then the problem is fixed If the Power light is flashing visit HP Technical Support at www hp com support Print cartridge is faulty or not installed properly 66 The printer cannot print if the print cartridges are faulty or ifthey are notinstalled properly To resolve the problem 1 Raise the printer cover 2 Doone ofthe following Ifan error message is displayed on screen remove the print cartridge that is named in the error message Go to step 3 Ifan error message is not displayed remove and reinstall each print cartridge If the Power light is not fl
68. r HP Photosmart Software Help 33 Chapter 7 Prepare to print 1 Slide the paper guide all the way to the left 2 Place plain paper in the right side of the tray The side to be printed on should face down 3 Push the paper into the printer until it stops 4 Slide the paper guide firmly against the edge of the paper Print 1 Open the Printer Properties dialog box 2 Click the Printing Shortcuts tab 3 Inthe Printing Shortcuts list click Two sided Duplex Printing 4 Inthe Print On Both Sides drop down list select one of the following binding options Left Edge Booklet Right Edge Booklet 5 Select any other print settings that you want and then click OK 6 When prompted reload the printed pages in the paper tray as shown below 7 Click Continue to finish printing the booklet Use the What s This help to learn about the features that appear in the Printer Properties dialog box 34 HP Deskjet D2300 series Print posters Guidelines For poster printing sections of the poster are automatically arranged on individual sheets that can be taped together After the sections of a poster have been printed trim the edges of the sheets and tape the sheets together Do not exceed the paper tray capacity 80 sheets of paper Prepare to print 1 Slide the paper guide all the way to the left 2 Place plain paper in the right side of the tray The side to be printed on sh
69. re using HP Photosmart Software Help 47 Chapter 9 What s This help Use the What s This help to learn about the features that you see on the Printer Properties dialog box What s This help Use What s This help to learn more about the available printing options To use What s This help 1 Move the cursor over the feature that you want to learn more about 2 Click the right mouse button The What s This box is displayed 3 Move the cursor over the What s This box and then click the left mouse button An explanation of the feature is displayed Ink Status window The Ink Status window is displayed each time the printer prints a file The window displays the approximate ink level of each print cartridge To close the Ink Status window click Close Ez Note This feature might not be available in your operating environment Print cartridge information and ordering For print cartridge information and to link to HP s Web site for ordering print cartridges click the Print Cartridge Information button Displaying the Ink Status window If you do not want the Ink Status window to appear when you print select the Do not show this again check box in the lower left corner of the window If you previously chose not to show the Ink Status window but now want itto appear when you print follow these steps 1 For Windows 2000 click Start and then click Settings For Windows XP click Start and then click Printers and F
70. rtridge is low on ink consider replacing the print cartridge For the correct part numbers see the reference guide that came with the printer Verify that a black print cartridge is installed If the black text and images on your printouts are faded you might be printing with only the tri color print cartridge Insert a black print cartridge in addition to the tri color print cartridge for optimal black print quality Verify that the protective piece of plastic tape has been removed from the print cartridges 1 Remove plastic tape Consider selecting a higher print quality HP Deskjet D2300 series Blank pages print e The protective piece of plastic tape might still be attached to the print cartridges Verify that the plastic tape has been removed from the print cartridges 1 Remove plastic tape e The print cartridges might be out of ink Replace one or both empty print cartridges For more information see View estimated ink levels Document is misprinted Text and images are misaligned Document is printed off center or at an angle Parts of the document are missing or printed in the wrong place Envelope is printed at an angle Document does not reflect the new print settings Text and images are misaligned If the text and images on your printouts are misaligned then align the print cartridges Document is printed off center or at an angle 1 Verify that only one type of paper is placed in the paper tr
71. s loaded e lf the paper tray is empty If the paper tray is loaded 1 Verify the following A sufficient amount of paper is loaded in the paper tray at least ten sheets The paper tray is not overly full The paper stack is touching the back of the paper tray 2 Slide the paper guide so that it fits firmly against the edge of the paper 3 Click Continue to resume printing If the paper tray is empty 1 Load paper in the paper tray Push the paper forward until it stops 2 3 Slide the paper guide so that it fits firmly against the edge of the paper 4 Click Continue to resume printing Printer prints on multiple sheets at once If the printer prints on multiple sheets at once check the following 64 HP Deskjet D2300 series e Paper weight e Paper might be loaded improperly Paper weight The printer might print on multiple sheets of paper at once if the paper is under the recommended paper weight Use paper that is within the recommended specifications Paper might be loaded improperly The printer might print on multiple sheets of paper at once if the paper is loaded too far toward the back of the printer or if the paper guide is not positioned firmly against the paper Reload the paper into the paper tray pushing the paper until you feel resistance and then slide the paper guide firmly against the edge of the paper stack The printer also might print on multiple sheets if different paper types are loaded
72. sch iso e ie tu tn eee wera naan 59 mstalation Proble n 59 Punter GOSS POTON ersa E E EE ee 61 EIT a a a EEER 63 Paper PrODIEM S ernier e ee eee ede Papua uude 64 FICE IS stalled E 65 Printcartridge problems suncani a ext d eC onerat E Lo Ed 65 Photos do not print correctly sse eee eee eee 67 Slag ITI T IS DOOM dee cR 68 DOCUIMENTIS Tees eR 69 Problems with borderless documents sese eee eee 70 HP Photosmart Express software is not installed sese e 72 EPROM IMC SSAC cR RC C t 73 Power lights onor Tlashifig sooo ecg outer ae COPS vta e etu deed euo ae 14 Document prints SIOW oariad eea a ia 15 If you continue to have problems esse eee eee ee eee ee 76 A PP SUPPOR suco MRE AE nee Ne AU NS Ce ERR AOR ROR Pe du ee EIE AAA TT SUP POM eee 77 HE support s UTS TT B SSUDDlIOS aa aa A ee 79 C Technical information sse eee eee eee 80 Printer speciftCdloDiS cutus do cence i doo odia a Oe Ig uA uia LM E 80 Environmental product stewardship program sss eee eee ee e ee eee 80 Regulatory MOCE ee PES 82 Index ocu uM EL MEM M M E 83 HP Deskjet D2300 series Welcome Welcome to the HP Deskjet D2300 series Help Use the information in the following table to find out how to do something You can also use the table of contents pane on the left to locate information Section Special features Description Learn about some of the printer s special features Get started Connect to the printer Print photos Learn how to operate the
73. side to be printed on should face down and the short edge should point toward the printer 3 Push the cards into the printer until they stop 4 Slide the paper guide firmly against the edge of the cards Print 1 Open the Printer Properties dialog box 2 Click the Features tab and then specify the following print settings Paper Type Plain paper Size An appropriate card size 3 Select any other print settings that you want and then click OK Use the What s This help to learn about the features that appear in the Printer Properties dialog box 33335 Note If an out of paper message is displayed see Out of paper message for EZ help in resolving the problem HP Deskjet D2300 series Print labels Guidelines Use only paper plastic or clear labels that are designed specifically for inkjet printers Use only full sheets of labels Avoid using labels that are sticky wrinkled or pulling away from the protective backing Do not exceed the paper tray capacity 15 sheets of labels use only Letter or A4 size sheets Prepare to print pisce us Slide the paper guide all the way to the left Fan the edges of the label sheets to separate them and then align the edges Place the label sheets in the right side of the tray The label side should face down Push the sheets into the printer until they stop Slide the paper guide firmly against the edge of the sheets Print e Note If your software progr
74. tact with the container 56 HP Deskjet D2300 series Print cartridge protector If you have purchased an HP photo print cartridge you can store it in the protector that comes with the print cartridge To insert the print cartridge into the print cartridge protector Slide the print cartridge at a slight angle into the protector and snap it securely in place To remove the print cartridge from the print cartridge protector 1 Press down and back on the top of the protector to release the print cartridge 2 Slide the print cartridge out of the protector Caution Do not drop the print cartridge Dropping the print cartridge can damage it Printer Toolbox The printer Toolbox contains a number of useful tools to enhance the performance of the printer Use the printer Toolbox to perform the following tasks Align the print cartridges Clean the print cartridges Calibrate color Print a test page View estimated ink levels HP Photosmart Software Help 57 Chapter 10 To open the printer Toolbox 1 Open the Printer Properties dialog box 2 Click the Features tab and then click the Printer services button The Toolbox is displayed 58 HP Deskjet D2300 series 11 Troubleshooting Installation problems Printer does not print Paper jam Paper problems Printer is stalled Print cartridge problems Photos do not print correctly Print quality is poor Document is misprinted Problems with borderless docume
75. th the software program Otherwise follow these instructions 1 Open the photo in a software program that allows editing such as HP Photosmart software 2 Open the Printer Properties dialog box Click the Printing Shortcuts tab 4 Inthe Printing Shortcuts list click Photo Printing with white borders and then select the following options Print Quality Normal or Best ba 333350 Note For maximum dpi quality go to the Features tab and then EZ click Maximum dpi in the Print Quality drop down list Paper Type An appropriate photo paper type Paper Size An appropriate photo paper size Orientation Portrait or Landscape 5 If necessary change the HP Real Life technologies photo fix setting 6 Select any other print settings that you want and then click OK Use the What s This help to learn about the features that appear in the Printer Properties dialog box HP Real Life technologies photo fix HP Real Life technologies photo fix enhances the quality of your printed photos In most cases you do not need to change the Basic default print setting The Basic setting sharpens the images that you print and improves the quality and clarity of low resolution images such as those downloaded from the Internet You can change the setting to Full if the images that you print are under exposed or over exposed contain dark areas or red eye or have colors that appear washed out You can also set photo fix to Off
76. the Paper Type drop down list select the type of paper that you have loaded 4 Inthe Print Quality drop down list select the appropriate quality setting for your project Print resolution 40 The printer software displays the print resolution in dots per inch dpi The dpi varies according to the paper type and print quality that you select in the printer software To view the print resolution 1 Open the Printer Properties dialog box 2 Click the Features tab HP Deskjet D2300 series 3 Inthe Paper Type drop down list select the type of paper that you have loaded 4 Inthe Print Quality drop down list select the appropriate print quality setting for your project 5 Click the Resolution button to view the print resolution dpi Maximum dpi Use maximum dpi mode to print high quality sharp images To get the most benefit from maximum dpi mode use it to print high quality images such as digital photographs When you select the maximum dpi setting the printer software displays the optimized dots per inch dpi that the HP Deskjet will print Printing in maximum dpi takes longer than printing with other settings and requires a large amount of disk space 33349 Note f a photo print cartridge is also installed the print quality is enhanced A E photo print cartridge can be purchased separately if it is not included with the HP Deskjet To print in Maximum dpi mode 1 Open the Printer Properties dialog box 2 Click
77. tos 20 documents 24 e mails 23 envelopes 26 Exif Print 21 fast economical 39 general everyday printing 39 grayscale 41 greeting cards 32 high quality 41 index cards and small media 28 iron on transfers 36 labels 29 letters 25 maximum dpi 41 multiple pages on single sheet 42 other documents 23 photos 17 photos with a border 19 Photosmart Express button 16 postcards 27 posters 35 presentation printing 39 print preview 43 print quality 40 print resolution 40 print settings 47 printspeed 40 resizing documents 42 selecting a paper type 40 setting the page order 41 software 46 tips 38 transparencies 30 two sided printing 43 with one print cartridge 13 Printing Shortcuts tab 38 printing tips 38 problems with borderless documents for small photo paper with a tear off tab 72 R Real Life technologies 20 recycle ink cartridges 81 regulatory notices FCC statement 82 notice to users in Korea 82 removing ink from skin and clothing 54 resizing documents 42 S settings 47 T terms and conventions in manual 2 test page printing 54 Toolbox 57 transparency printing 30 troubleshooting borderless printing guidelines 70 borderless printing problems 70 document does not reflect new print settings 70 document prints slowly 75 envelope prints at angle 70 image prints at angle 70 installation program stops 59 misprinted document 69 multiple pages print at once 64 paper jam 63 parts of t
78. ty drop down list Paper Type An appropriate photo paper type Paper Size An appropriate borderless photo paper size Orientation Portrait or Landscape If necessary change the HP Real Life technologies photo fix setting Select any other print settings that you want and then click OK If you printed on photo paper with a tear off tab remove the tab to make the document completely borderless HP Deskjet D2300 series Use the What s This help to learn about the features that appear in the Printer Properties dialog box Print photos with a border Guidelines e For maximum fade resistance use HP Premium Plus Photo Paper e Verify that the photo paper that you are using is flat For information about preventing photo paper from curling see the photo paper storage instructions e Do not exceed the paper tray capacity 15 sheets of photo paper Prepare to print 1 Slide the paper guide all the way to the left 2 Verify that the photo paper is flat 3 Place the photo paper in the right side of the tray The side to be printed on should face down and the short edge should point towards the printer 4 Push the paper into the printer until it stops 5 Slide the paper guide firmly against the edge of the paper Large photos HP Photosmart Software Help 19 Chapter 6 Print 3339 Note lf your software program includes a photo printing feature follow the E instructions that are provided wi
79. w these guidelines e Verify that the paper size that is specified in the Paper Size drop down list on the Printing Shortcuts tab matches the size of the paper that is loaded in the paper tray e Select the appropriate paper type in the Paper Type drop down list on the Printing Shortcuts tab e f printing in grayscale select High Quality under Print in Grayscale on the Color tab e Do not print borderless documents in ink backup mode Always have two print cartridges installed in the printer when printing borderless documents For more information see Ink backup mode Image is printed at an angle 70 HP Deskjet D2300 series Verify that no problem exists with the source image For example if you are printing a scanned image verify that the image was not crooked when it was scanned If the problem is not caused by the source image follow these steps 1 Remove all paper from the paper tray Load the photo paper correctly in the paper tray 2 3 Verify that the paper guide fits firmly against the edge of the paper 4 Follow loading instructions for the paper type Fading occurs on the edges of a photo Verify that the photo paper is not curled If the photo paper is curled place the paper in a plastic bag and gently bend it in the opposite direction of the curl until the paper lies flat If the problem persists then use photo paper that is not curled For instructions about preventing photo paper from curling see Stor
80. ze that you want to use e For maximum fade resistance use HP Premium Plus Photo Paper e Verify that the photo paper that you are using is flat For information about preventing photo paper from curling see the photo paper storage instructions e Do not exceed the paper tray capacity 15 sheets of photo paper Prepare to print 1 Slide the paper guide all the way to the left 2 Verify that the photo paper is flat 3 Place the photo paper in the right side of the tray The side to be printed on should face down and the short edge should point towards the printer If you are using photo paper that has a tear off tab verify that the tab is pointing away from the printer HP Photosmart Software Help 17 Chapter 6 18 4 Push the paper into the printer until it stops 5 Slide the paper guide firmly against the edge of the paper Print e Note If your software program includes a photo printing feature follow the instructions that are provided with the software program Otherwise follow these instructions Open the photo in a software program that allows editing such as HP Photosmart software Open the Printer Properties dialog box Click the Printing Shortcuts tab In the Printing Shortcuts list click Photo Printing Borderless and then select the following options A Print Quality Normal or Best 333350 Note For maximum dpi quality go to the Features tab and then E click Maximum dpi in the Print Quali

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