User Manual
Contents
1. rect the interference Network Support Division 809 Calle Plano Camarillo CA 93012 8519 USA HARRIS www harris com 1 800 437 2266 1993 Harris Corporation n amp t levelsolutions Written Printed in USA Oll 726005 001 Issue 5 August 2000 ee ___ Contents General Information a Description a Physical Characteristics Controls and Indicators 3 LCD Display 3 Status and Error Message 3 a Recall Button 4 Accessories 4 a Connections 4 a Operation 7 Procedure 7 Last Message Display 8 AC Termination Mode 8 a Maintenance 8 a Battery Replacement 8 Cleaning the Housing 9 a Warranty 9 Return or Repair of Equipment 10 Ordering Information 10 Specifications 11 General Information A WARNING Good safety practices prohibit the connection of the CITS 21 and similar test sets to 117 Volts AC commercial electrical power Should the unit be connected to commercial power all warranties are immediately voided The Harris Caller Identification Test Set CITS 21 employs the latest technology in integrated circuit design to provide caller identification to the telephone craftsperson The CITS21 which can be carried on a technician s belt also provides for last call memory and display The compact battery powered CITS21 is designed for use in both the inside and outside plant environments Description Physical Characteristics The physical characte2. 95 Altitude Up to 10 000 feet Rain Resistance RainSafe Drop Survival concrete surface 6 feet DropSafe Specifications subject to change without notice CITS 21 Caller Identification Test Set 11 Network Support Division 809 Calle Plano Camarillo CA 93012 8519 USA HARRIS www harris com 1 800 437 2266 1993 Harris Corporation n amp t levelsolutions Written Printed in USA Oll 726005 001 Issue 5 August 2000
3. and switch to that format to display complete incoming telephone number date and time The unit displays this information in a 2 x 16 2 row by 16 position LCD panel The message is displayed for 10 seconds Status and Error Message CITS 21 Caller Identification Test Set Ring This message is displayed when the first ring signal from a call is received It is not displayed on subsequent rings Caller ID Data Not Present This message is displayed if Caller ID data was not sent between the first and second rings This could indicate that the Caller ID service has not been activated for the line under test Error Corrupted Data This message is displayed if some of the Caller ID data was not received correctly This message could indicate problems with the transmission characteristics of the line such as excessive noise taps loading coil anomalies or incorrect signal levels Missing or Unexpected Data This message is displayed if the Caller ID data is interrupted or excessive line noise is present during data transmission Unable to Sync Noisy Line This message is displayed if the CITS21 is unable to acquire data due to the presence of severe line noise Privacy This message is displayed if the calling party has blocked Caller ID data for privacy concerns Out of Area This message is displayed if the calling party resides outside the Caller ID service area AC Termination Disabled T
4. 21 Caller Identification Test Set Harris Corporation warrants that its products are free from defects in material and workmanship for the following periods Test Sets 18 months from date of manufacture Line Cord and Accessories 90 days from date of purchase This warranty constitutes the sole and exclusive warranty for products sold by Harris Corporation s Network Support Division and is in lieu of any other warranty express implied or statutory including the warranty of merchantability and fitness for a particular purpose In no event shall Harris be liable for any special incidental indirect or consequential damages arising out of the use of any product or from any other cause This warranty shall not apply to products which have been subjected to mishandling abuse misuse negligence or accident nor to products which have been modified altered or repaired by personnel not authorized by Harris Return or Repair of Equipment The return of any products for credit other than for warranty service is done at the sole discretion of Harris Corporation Before any product is returned including for warranty service a Return Authorization RA number must be obtained from the Customer Service Department by calling 1 800 437 2266 If the RA number is not clearly marked on the shipping label the package will not be accepted by Harris All authorized returns must be shipped with shipping charges prepaid f o
5. HARRIS Network Support Division CITS 21 Caller Identification Test Set next level solutions User M amp i alU c No part of this publication may be reproduced stored on a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written permission of Harris Corporation The use of trademarks or other designations is for reference purposes only NOTICE Harris Corporation makes no warranties about this document Harris Corporation reserves the right to make hardware and software changes to the product described within this document without prior notice and without obligation to notify any person of such revision or change TRADEMARKS CITS21 is a registered trademark of Harris Corporation REGULATORY INFORMATION WARNING This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the installation manual may cause interference to radio communications It has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 Subpart J of the FCC rules which are designed to provide reasonable protection against such interference when operated in a commercial environment Operation of the equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever measures may be required to cor
6. ation of this load by holding the recall button for 5 seconds The message AC Termination Disabled is displayed as a confirmation and it will also be displayed during the ring interval as a reminder that the termination will not be applied To re enable the AC termination the user holds the button for 5 seconds The message AC Termination Enabled is displayed indicating the changed status This message is not displayed during the ring interval The AC termination mode enabled or disabled is toggled each time the button is depressed and held for 5 seconds The last setting remains in effect until changed by the user or the unit s battery is removed Maintenance The CITS21 is designed to meet basic outside plant environmental requirements and requires little maintenance The rubber plug attached to the case should be inserted into the RJ 11 jack when the unit is not in use Battery Replacement If the display does not appear when the recall button is pressed the battery may need replacing The 9 V Alkaline NEDA 1604A battery is accessed by loosening the screw on the battery compartment with a small slotted screwdriver 8 CITS 21 Caller Identification Test Set Cleaning the Housing Clean housing with nonabrasive soap and water Prevent LCD window from being scratched A CAUTION Warranty Do not use CRC Cable Clean or any similar chlorinated solvent on the CITS21 Doing so will damage the test set CITS
7. b destination and addressed as follows Harris Corporation Network Support Division 809 Calle Plano Camarillo California 93012 8516 United States of America Attn Customer Support RA xxxxx Ordering Information Table 2 lists ordering information for the CITS21 Table 2 Ordering Information Description Model Number CITS21 with Angled Bed of Nails Line Cord 26005 009 Replacement Line Cord P3224 022 6 Wire Banjo Adapter 10220 100 10 CITS 21 Caller Identification Test Set Specifications Table 3 lists the specifications of the CITS21 Table 3 Specifications Parameter Working Limits ELECTRICAL Power Requirements 9 Volt Alkaline Battery NEDA ANSI 1604A Typical Battery Life 6 Months DATA RECEPTION INTERFACE Data Format Serial binary asynch Mark Frequency 1200 12 Hz Space Frequency 2200 22 Hz Received Signal Level 1200 Between 32 and 12 5 dBm Received Signal Level 2200 Between 36 and 12 5 dBm Signal to Distortion Ratio 2 25 dB AC Impedance 650 Q 1uF nominal during data reception gt 120 kQ idle or AC Termination Disabled Ringer Equivalence No 0 03B PHYSICAL Length 5 5 8 inches Width 3 7 16 inches Height 1 1 2 inches Weight 9 ounces ENVIRONMENTAL Temperature Operating 25 to 60 C Storage 40 to 66 C Relative Humidity 5 to
8. his confirmation message is displayed after the user has configured the CITS21 not to apply an AC termination impedance during data reception If configured as such this message is also displayed during ringing with the Ring message AC Termination Enabled This confirmation message is displayed after the user has configured the CITS21 to apply an AC termination impedance during data reception Recall Button After the 10 second message display the CITS21 powers down for battery conservation The last message remains in memory Pressing the recall button re activates the LCD Display and displays the last data retained as long as sufficient battery charge is available The recall button will also activate display of a secondary screen to display directory name information If the recall button is pressed and held for more than 5 seconds the AC Termination mode will be toggled enabled or disabled Accessories A 9 Volt alkaline battery NEDA 1604A is included Optional accessories See Table 1 are available and may be ordered by calling Harris Customer Service at 1 800 437 2266 Table 1 Accessories Accessory Part Number Line Cord Modular Plug to Angled Bed of Nails Clips P3224 022 6 Wire Banjo Adapter 10220 100 RJ 11 Extension Cord 5 to 6 ft j RJ 11 Duplex Adapter RJ 11 Plug to Dual RJ 11 Jacks i Available at any telephone accessory store Connections The CITS21 i
9. nnection for Butt in Test Set 6 CITS 21 Caller Identification Test Set Figure 5 Connection for Subscriber Telephone Operation Procedure 1 Choose a connection configuration as described above and make the connections 2 Use the butt in test set or subscriber telephone to place a call to the Central Office CO or other known number and request a Call Back 3 Place the butt in test set in monitor mode on hook or hang up the telephone A RING message will be displayed during the first ring The main message is then displayed date time and calling number The message is displayed for approximately 10 seconds CITS 21 Caller Identification Test Set 7 If a directory name is sent by the CO the name can be viewed on a secondary screen by pressing the recall button Pressing the recall button toggles between the primary date time number and secondary number name screens Presence of directory name information is indicated by an arrow gt to the right of the calling number Last Message Display Press the recall button The last message will be displayed for approximately 10 seconds AC Termination Mode The default status on initial power up install battery is for the CITS21 to apply an AC termination load 650 Q across the line during the reception of data The load is removed from the line once the Caller ID data is received The user can disable the automatic applic
10. nterfaces to Tip and Ring via a standard RJ 11 modular jack Figures 2 through 5 show four possible connection configurations Connect the CITS21 to a wall jack using a male to male RJ 11 cord see Figure 2 Connect the CITS21 to the Tip and Ring of a terminal block using one of the line cords listed in Optional Accessories see Figure 3 4 CITS 21 Caller Identification Test Set A A WALL JACK RJ11 RJ11 CORD Figure 2 Wall Jack Connection TIP RING lt ci LINECORD Figure 3 Line Cord to Tip and Ring Connection CITS 21 Caller Identification Test Set _ ___ _ Connect the CITS21 and a butt in test set to the same line using an in line modular adapter Banjo Line cord connections are to R Ring and G Tip of the adapter Connect the other end of the adapter to a wall jack using a male to male RJ 11 cord see Figure 4 The CITS21 will not interfere with the normal operation of the butt in test set or circuit under test Plug an RJ 11 duplex adapter RJ 11 plug to dual RJ 11 jacks into the CITS21 Using two male to male RJ 11 cords connect one adapter jack to a wall jack and the other adapter jack to a subscriber telephone see Figure 5 BUTT IN TEST SET MODULAR ADAPTER BANJO LINECORD RJ11 RJ11 CORD WALL JACK Figure 4 Co
11. ristics of the CITS21 are shown in Figure 1 The housing A is injection molded of high impact polycarbonate The case is designed to meet basic outside plant environmental requirements of humidity altitude and rain CITS 21 Caller Identification Test Set SE The LCD display B has two rows with 16 positions each for displaying complete incoming telephone number time of day and directory name of calling party The recall button C allows for activating the LCD display to display the last message retained The female RJ 11 jack D allows for attaching a line cord or external clip with male RJ 11 plug on one end A rubber plug is attached not shown to be inserted into the jack for protection from weather when the unit is not in use The battery compartment E accessed from the back of the case houses the battery which powers the unit The battery compartment is opened by loosening the screw with a small slotted screwdriver The belt clip F allows for convenient attachment to a craftsperson s belt Figure 1 Physical Characteristics 2 CITS 21 Caller Identification Test Set Controls and Indicators LCD Display The CITS21 is capable of displaying the complete incoming telephone number date time and name of calling party For areas offering number only service the CITS21 will automatically detect
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