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A Queries by - Maharashtra Police

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1. 6 Internal hard disk speed 1TB 3 5 SATA II 3 0GB s with NCQ 7200 rpm 7 Optical Drive DVDRW OEM make 8 Display size 21 Wide TFT 1024 X 768 Above TCO 03 Certified Monitor of the same make of offered PC brand 9 Display controller Integrated on board graphics 10 Ethernet and Integrated 10 100 1000 Mbps Gigabit LAN with Wake ports On LAN Support One serial port Min 4 USB 2 0 port of which at least two should be on front side 1 Parallel 2 PS2 1 RJ45 1 VGA 2 Line in stereo microphone 2 Line out headphone speaker 11 Form Factor Convertible Minitower 12 Bilingual Keyboard Heavy duty Bi lingual INSCRIPT Etched Membrane Keyboard 13 Pointing device Optical Mouse with scroll wheel 14 Power Supply 250 watts or more Surge Protected SMPS Compliance Onboard line purification Active Passive Power Factor Correction Shielded Sheathed cable AC ripple voltage should not exceed 0 1 Volts Variation in voltage at each rail should not exceed 3 under Idle and Full load 15 Power Management APM Advanced Power Management ACPI Advance Configuration amp Power Interface feature 16 Security a Set up password b Power On Password c Security Loop d Administrator Password e Serial Parallel amp USB interface control 17 Accessories Good quality Mouse Pad and Dust Covers 18 Operating System Preloaded with 64 bit Linux based OS or preloaded 64 bit Windows
2. 16 Antivirus support Symantec McAfee Quick Heal along with Patches and Updates 17 Warranty 5 years comprehensive 9 11 Network Printer For Bureaus Sr No Description Specifications 1 Print speed black pages per minute 27 ppm or higher 2 First page out black 10 secs 3 Processor 256 MHz or higher 4 Monthly volume minimum 10 000 pages 5 Print technology Laser 6 Print quality black 1200 x 1200 dpi 7 Paper trays max 4 8 Input capacity max 250 sheets 9 Standard envelope capacity 10 envelopes 10 Envelope feeder Yes 75 envelopes 11 Output capacity std 250 sheets 12 Duplex printing Automatic 13 Media sizes std Letter legal executive envelopes 14 Media sizes custom 3x5into8 5x 14 in 15 Media type Paper plain bond recycled preprinted letterhead transparencies labels card stock 16 Paper handling Duplex printing accessory 75 envelope power feeder additional 500 sheet paper feeder 17 Memory std 128 MB 18 Memory max 256 MB 19 Memory slots 3 dual in line memory module DIMM slots 20 Connectivity IEEE 1284 compliant bi directional parallel USB internal print server EIO for Fast Ethernet 10 100Base T 1 open EIO slot 21 Print drivers Windows 2000 XP Vista and 7 Macintosh 22 Cover Dust cover 88 ooo Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Ide
3. sess enne ennt nnne nnn annes 62 5 12 Bid submission instructions sseesseeeseseeeeeeeeennnenen nennen enne senten nnne 63 5 13 Tender Evaluation Committee eee eee ceeeeeceteeeeaeeeeeeeeeeeeesaaeeeeaaeeeeaeeceaeestaaeeeeaaeseeeeeeaas 63 5 14 Failure to Agree with Terms amp Condition ON RFP cceseessssececececsssesssaeceeeeesessesteaeeeeess 63 5 15 Address for bid submission and correspondence eese 63 Project irmiplemientatlOFR errore eon eren RE ER ERE Ex trees to cas EEEa EE EEE Ge eio ten PET TEENS 64 6 1 Project Timellnes 2 rerit oen a E ee YER nC ete e de Rena NOCERE ERE ORE 64 Service level agreements cccsssccccecessesessececececsseesesaeseceeecessesesaeeeeeeecesseeaaeseceeseusseseaaeaeeeeseesees 65 7 4 Service Level Objective cites cotes totae tec its tees stereo dece ear datn 65 7 23 SLA definition and monitoring ccc ccceceececeesscceceesececeeeeeeceesaeeeesesaeeeceeaeeeceesaeeeseeaeeeeess 65 7 3 Interpretation amp General Instructions cccccccccscsssssssseeececessessceseeeeecesseeaeseeeescessesseaeeeeess 66 7 4 Measurement of SLA s 20 0 cecccceessceesseceeececeeeceseaneesaaeceeaaeseeeeessaeeeeaaeceeeaeseaeeesaeeeeaaeseeaaesseeees 66 ids Category OF SLAPS icu tesi traen p EAT EEEO E AAE SERV e ra AE 67 7 6 Implementation Phase Serice Levels esses nennen nnne nnns nnn 67 7 7 Post Implementation Phase
4. esses ener ener nennen neris 133 28 Project Implementation Methodology cccsssscccceceeessessaecececeseeseneaeeeescessesenaeeeeeeseesees 134 29 Compliance to software specifications esses eene enne 135 30 Compliance to Hardware specifications esee eene 135 11 ANNEXURE C Commercial Bid Document format sss 136 12 ANNEXURE D Additional Components Commercial Bid Document Format 143 13 ANNEXURE E FACE RECOGNITION SYSTEM isses eene nnn nnne trennen nnns 145 14 ANNEXURE F IRIS CAPTURE AND RECOGNITION SYSTEM esee 147 15 ANNEXURE G Guidelines on Operating the Electronic Tendering SYSTEM 149 15 1 Pre requisites to participate in the Tenders processed by MAPO eese 149 15 2 Steps to be followed by bidders to participate in the e Tenders 151 were lboauiemt E EE 151 16 ANNEXURE H Format for Bid Security Earnest Money Deposit eee 156 17 ANNEXURE I Format for Bank Guarantee Performance Bank Guarantee 157 Start Date amp Time Seq MAPO STAGE Contractor Stage Expiry Date amp Time 1 Tender Release 25 03 2015 10 00Hrs 25 03 2015 17 00 Hrs 2 Tender Download 25 3 2015 17 01Hrs 15 4 2015 13 00Hrs Onl
5. I We also understand that the improvements proposed as part of this Continuous Improvement initiative will not be the usual run of the mill enhancements but will be significant changes that result in a quantum leap in meeting user needs and improving the outcomes in policing I We further understand that whether a proposed change forms part of Continuous Improvement or is a minor change that will have to be incorporated into the application as part of the Application Management Services will be determined by Maharashtra Police Yours faithfully Date Signature Name amp Designation Name and Address of Company Seal Stamp of Company 121 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 18 UNDERTAKING ON PERSONNEL Company letterhead Date To Shri Hemant N Nagrale Addl Director General of Police P amp C Office of the Director General of Police Maharashtra state State Police Headquarters Old Council Hall Shahid Bhagat Singh Marg Colaba Mumbai 400 001 Phone 022 22023399 22049701 Fax 022 22023399 22026566 Sub Undertaking on Personnel Sir I We as Bidder do hereby undertake that resources whose profiles were part of the basis for evaluation of the bids and have been identified as Key Personnel of the proposed team including Project Manager Lead Technical Architects Modeling Database E
6. Library Tape downtime for be with prior written intimation and Any maintenance shall approval of the Department S No SLA Parameter SLA Target Periodicity Penalty 1 All Servers uptime at gt 99 5 Monthly 0 0596 of the Half Yearly Payment Data Centre HYP for every hour of down time at a stretch or in parts up to Any downtime for total down time of 5 hours in a maintenance shall be month This down time shall be with prior written calculated over and above the intimation and approval of the total hours of downtime Department permissible by Department Beyond 5 hours of down time in a month 0 1 96 of the HYP for every 1 hour of down time at a stretch or in parts 2 Peak CPU utilization for Not more Half Yearly 9 25 of the HYP for every such Application amp Database than 9 such occurrence beyond 9 in 6 months Servers at DC site occurrence s In case of more 15 such in a half occurrences and SI fails to Occurrences wherein the CPU yearly augment the servers wherein the utilization is more than 7096 MM utilization of the servers goes E period a beyond permissible limit then morei than er minutes Department may withhold the should NOT be more than 9 next payment due in a six month period l 9 3 Storage and Back up gt 99 5 Monthly 0 05 of the HYP for every hour Solution of down time at a stretch or in parts up to total down time of Shours in a month This down time shall be calculated over and
7. Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS Sr No Specifications 1 Nominal Capacity 1 5 Tons 2 Rated Voltage Frequency 230 V 50 Hz Single Phase 3 Modes Auto Cool Heat Fan Dry 4 Turbo Cooling Yes 5 Sleep Mode Yes 6 Timer On Off Yes 7 Vertical Swing Motorized 8 Horizontal Swing Motorized 9 Energy saving mode Yes 10 Fan Modes Auto High Medium Low 11 LED Display in IDU Yes 12 Compressor Type Rotary 13 Compressor Warranty 5 years comprehensive warranty 14 Remote LCD wireless remote with back lit 9 21 Furniture for the Offices Computer Table Top Size 1200 x 750 mm made of 18 mm thick pre laminated medium density fiber MDF board ISI Marked IS 14587 1998 The top shall be firmly screwed on 25x25x1 mm square iron steel tube frame Size L1200 x W 750xH 750 mm Upper side of laminated board shall be in natural teak shade while the bottom side shall be white cream shade gw a aaa Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS Sliding key Board tray A Sliding key Board tray shall be made of 18mm pre laminated medium density fiber board of size 725x450 mm The gap between top and tray shall be 100mm Key board tra
8. Dol QUALIFICATION CRITERIA The bidder should meet the entire criterion mentioned below in order to qualify for the detailed bid evaluation i e Technical and Commercial evaluation Qualification Criteria Documentary Evidence The Bidder must be e Acompany in India registered under the Companies Act 1956 or e A Consortium of not more than 2 companies registered under the relevant act The Consortium should have come into force before last date of submission of tender or fe Original Equipment Manufacturer OEM for hardware and software Copy ies of Certificate of Registration of bidder s Or In case of consortium a MoUwith respect to consortium and b copy ies of certificate of registration of all consortium partners Or In case of OEM for AFIS hardware or software a provide copy of relevant certificate document stating that bidder is OEM and b a copy of certificate of registration under relevant act of India relevant country Bidder s Prime bidder s in case of consortium annual turnover should be at least Rs 100 Crores in each of the last 3 financial years Provide the copy of theaudited financial statements of the company both prime bidder and consortium members and or certificate from the Chartered Accountant Bidder s prime bidder s in case of consortium should have a positive net worth in each of the last 3 financial years Provide copy of certificate from the Chartered Accoun
9. Job Aids if required Course Evaluations Inquisition Level of Trainee Type of Training No of personnel to be Level trained F P Expert Dy S P Training in AFIS software amp Laptop Two hundred ninety Expert Insp amp Sub Insp Live scanner amp Digital Camera three 293 Handling Operation Maintenance amp Troubleshooting Police Constable Head Training in AFIS Software of Two thousand two Operator Constable Enrolment Workstation Operation hundread thirty four Maintenance amp Troubleshooting 2234 AFIS System System and Network Administrator Twenty 20 Expert Administrator Training Dy S P F P Insp F P P S I F P Extensive training in AFIS software amp System software Installation configuration operation maintenance amp troubleshooting Networking configuration operation maintenance amp troubleshooting Hardware maintenance amp troubleshooting For training and support the AFIS Vendor should arrange training at DCTCs in each unit district Pune Mumbai District HQ and Range offices bureaus with training material Training shall be in Marathi and TS M LLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLOO Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS English Training material should also be in Marathi and English The AFIS Vendor should give refresher training af
10. Proof of Concept POC and must insure the quality integrity completeness and de duplication of migrated data Validation and field verification of migrated data should be done by an automated tool at the end of every batch Such conversion shall take place at Pune Mumbai Aurangabad Nagpur Backlog conversion of F P Slips will have to be done on new A F I S as per the need of Maharashtra Police The paper records include slips of plain amp rolled finger print and demographic information The figure quoted above is an approximate estimate and records count may be higher at the actual time of data digitization The bidders are required take into account following facts for costing Note e Space Furniture amp Power will be provided by Maharashtra Police as per availability of the same e The arrangement of necessary equipment for migration such as servers desktop storage media network equipment and necessary network electrical cabling and payment of power consumption will be the responsibility of the bidder 4 12 7 INTEGRATION WITH CCTNS NAFIS UIDAI DATABASE e The Bidder needs to integrate proposed AFIS with CCTNS National AFIS and UIDAI Database e The Bidder should do feasibility study for integration of proposed AFIS with CCTNS and provide documentation of solution in technical bid If necessary Maharashtra Police will reduce hardware according to the solution of the Bidder e t is to be noted that the bidder i
11. Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 13 UNDERTAKING ON SERVICE LEVEL COMPLIANCE Company letterhead Date To Shri Hemant N Nagrale Addl Director General of Police P amp C Office of the Director General of Police Maharashtra state State Police Headquarters Old Council Hall Shahid Bhagat Singh Marg Colaba Mumbai 400 001 Phone 022 22023399 22049701 Fax 022 22023399 22026566 Sub Undertaking on Service Level Compliance Sir 1 I We as Bidder do hereby undertake that we shall monitor maintain and comply with the service levels stated in the RFP Corrigendum to provide quality service to Maharashtra Police 2 However if the proposed number of resources is found to be not sufficient in meeting the tender and or the Service Level requirements given by Maharashtra Police then we will augment the team without any additional cost to Maharashtra Police 3 We also undertake that EMS provided will measure and provide necessary reports for meeting SLA compliance Yours faithfully Date Signature Name amp Designation Name and Address of Company Seal Stamp of Company 117 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 14 UNDERTAKING ON DELIVERABLES Company letterhead Date To Shr
12. 141 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS The above cost should be inclusive of all types of taxes duties charges and levies as applicable etc including VAT Sales Tax Service Tax excise The Bidder needs to account for all Out of Pocket expenses due to Boarding Lodging and other related items Handholding support person should have thorough knowledge of AFIS system Two software programmers expert in AFIS should be deployed for customization Place Signature of Bidder Date Business Address 142 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 12 ANNEXURE D ADDITIONAL COMPONENTS COMMERCIAL BID DOCUMENT FORMAT Along with the AFIS system Maharashtra Police also intends to purchase Face Recognition System and Iris Capture and Recognition System The bidders are required to give separate quotation for the above two systems The specification for the Face Recognition System and Iris capture amp recognition system are provided in Annexure E and F respectively The procurement of the two systems is subject to the decision of Maharashtra Police Sr No Cost Item Server side Face Recognition System including licenses if any land customization with AFIS integration cost Cost INR Unit Cost A INR
13. 16 ANNEXURE H FORMAT FOR BID SECURITY EARNEST MONEY DEPOSIT 1 In consideration of _ hereinafter called the Government represented by on the first part and M s of hereinafter referred to as Bidder on the Second part having agreed to accept the Earnest Money Deposit of Rs Rupees in the form of Bank Guarantee for the Request for Proposal for procurement of we Name of the Bank hereinafter referred to as the Bank do hereby undertake to pay to the Government forthwith on demand without any demur and without seeking any reasons whatsoever an amount not exceeding Rupees and the guarantee will remain valid up to a period of one year from the due date of the tender It will however be open to the Government to return the Guarantee earlier than this period to the System Integrator in case the System Integrator does not qualify for the commercial negotiations by the Commercial Negotiations Committee CNC as constituted by the Government after a recommendation is made by the CNC on the bid s after an evaluation 2 In the event of the System Integrator withdrawing the tender before the completion of the stages prior to the Commercial negotiations or during the Commercial negotiations as the case may be the Guarantee deposited by the System Integrator stands forfeited to the Government We also undertake not to revoke this guarantee during this period except with the previous consent of the Government in writing and we
14. AFIS The system should have dedicated GUI s for circulation of latent print cases Circulation program should have feature e Restricted access by an authorized user s only e Store search and verify finger palm prints on case database or on central database 11 e Ability to circulate among group of users e Ability to support manual marking of selected minutiae points e Side by Side display Known and Unknown Prints e Ability to edit complete expert report e Ability to print expert report chance print photo e Ability to send expert report to concern Police Station amp F P Expert 4 10 7 SYSTEM SECURITY System Security The data of Maharashtra Police is a valuable resource and key component of Technical Architecture Information security is very important to maintain Integrity Confidentiality amp Availability of data Data needs to be protected against following threats e Unauthorized access to database or application e Accidental modifications or deletions e Confidentiality Integrity amp Availability breeches of data during data transport amp physical storage e Disasters 2 Front end application should include features of MD 5 SHA encryption layer SSL based for web enabled Prevention from BRUTE Force Attack SQL Injection other vulnerability patches etc 3 Encryption Decryption engine for encryption decryption of records while storing loading the records to from the datab
15. Absconder etc or more as per need of Maharashtra Police Should have Input Query and Report Module on the basis of different data fields and a categories 8 System should be compatible with the NCRB codification standard for storage and retrieval of criminal data 9 The bidder should provide all sorts of customization as per Maharashtra Police required i towards the demographic details 4 10 11 ASSET MANAGEMENT REPORTING SUBSYSTEM SLA MANAGEMENT INCIDENT MANAGEMENT 1 Management Health of RQT Data enter amp DR 2 Various type of Report generation regarding various type of activities happening through STATE AFIS The Successful Bidder will require to deploy suitable open source SLA Management 3 Incident management tools for proper monitoring during the post implementation phase sa s Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 4 10 12 FINGERPRINT PALM PRINT TRANSACTION COMMUNICATION SUBSYSTEM Should take care with log report all the incoming and outgoing Fingerprints Palm print data amp Reports Should act as priority Queue management system The Remote Query Queue Management server RQ2M is responsible for the queue management infrastructure All NCRB NAFIS systems will interface with the SCRB AFIS using the queues designated for them on the Remote Query Queue Mana
16. Computer Systems with latest i3 i5 Intel Processors and 3G connection is recommended for better performance Operating System Requirement Windows XP Service Pack 3 Windows 7 Professional Enterprise and ultimate Edition Windows Vista Business Enterprise and ultimate Edition Browser Requirement Compulsory Internet Explorer Version 7 And Above 4 Set up of Computer System for executing the operations on the Electronic Tendering System To operate on the Electronic Tendering System of Government of Maharashtra the Computer System of the Contractors is required be set up The Contractors are required to install Utilities available under the section Mandatory Installation Components on the Home Page of the System The steps to install these Components are provided in section Step 1 Instructions for New User Mandatory Components Are 1 Number To Word Conversion Utility 2 NxtCryptoSetup Etoken Utility SHA2 According to etoken drivers The Utilities are available for download freely from the above mentioned section The Contractors are requested to refer to the eTendering Toolkit for Bidders available online on the Home Page to understand the process of setting up the System or alternatively contact the Helpdesk Support Team on information guidance on the process of setting up the System Mandatory Internet Setting https maharashtra etenders in tnduploads mah pressnotices User 20Guide pdf 5 Online Payment for
17. Dear Sir Having examined the RFP the receipt of which is hereby duly acknowledged we the undersigned offer to provide the professional services as required and outlined in the RFP for Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS to Maharashtra Police M S Mumbai to meet such requirements and provide such services as required are set out in the RFP We attach hereto the technical response as required by the RFP which constitutes our proposal We undertake if our proposal is accepted to adhere to the implementation plan Project schedule for providing Professional Services in Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS put forward in RFP or such adjusted plan as may subsequently be mutually agreed between us and Maharashtra Police or its appointed representatives If our proposal is accepted we will obtain a Performance Bank Guarantee issued by a nationalized bank in India acceptable to Maharashtra Police of 10 of contract value for the due performance of the contract We agree for unconditional acceptance of all the terms and conditions set out in the RFP document and also agree to abide by this tender response for a period of 6 months from the date fixed for bid opening and it shall remain binding upon us with full force and virtue unti
18. Department or its end user Rs 200 per week till the issue is resolved Resolution of issue refers when the end has user reported that the issue is resolved to satisfaction applicable for the above said items Note If SI provides suitable replacement of the faulty products then penalty shall not be Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS SLA for Application support Measured through incidents reported through helpdesk module of EMS Level 1 Defects The failure to fix has an immediate impact on the Department s ability to service its user units inability to perform critical impact on the organization office functions or a direct Level 2 Defects The failure to fix has an impact on the Department s ability to service its user units that while not immediate can cause service to degrade if not resolved within reasonable time frames Level 3 Defects The failure to fix has no direct impact on the Department s ability to serve its user units or perform critical office functions NOTE a This service level will be monitored on a monthly basis b The below tables gives details on the Service Levels the SI should maintain c Decisions regarding Level of Bugs severity of violations will be determined by the Department and final decision of MP Police will
19. The Parties shall ensure that their respective associated entities carry out their respective obligations set out in this Exit Management Clause b Transfer of Assets Successful bidder shall be entitled to use the Assets for the duration of the exit management period of three months on termination of the Agreement c Confidential Information Security and Data Successful bidder will promptly on the commencement of the exit management period supply to Maharashtra Police or its nominated agencies the following Information relating to the current services rendered and performance data relating to the performance of the services Documentation relating to Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS project project s Intellectual Property Rights including data and confidential information related to the Project Project data as is reasonably required for purposes of the Project or for transitioning of the services to its replacing Successful bidder in a readily available format All other information including but not limited to documents records and Agreements relating to the services reasonably necessary to enable Maharashtra Police and its nominated agencies or its replacing Vendor to carry out due diligence in order to transition the provision of the services to Maharashtra Police or its nominated agencies or its replacing Vendor as
20. Without limitation to the m Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS generality of the foregoing Force Majeure Event shall include the following classes of events and circumstances and their effects a Natural events Natural Events to the extent they satisfy the foregoing requirements including Any material effect on the natural elements including lightning fire earthquake cyclone flood storm tornado or typhoon Explosion or chemical contamination other than resulting from an act of war Epidemic such as plague Any event or circumstance of a nature analogous to any of the foregoing b Other Events Political Events to the extent that they satisfy the foregoing requirements including Act of war whether declared or undeclared invasion armed conflict or act of foreign enemy blockade embargo revolution riot insurrection civil commotion act of terrorism or sabotage Strikes work to rules go slows which are either widespread nation wide or state wide and are of political nature Any event or circumstance of a nature analogous to any of the foregoing 8 10 RESOLUTION OF DISPUTES Any dispute arising out of or in connection with Agreement shall in the first instance be dealt mutual negotiations Any dispute or difference whatsoever arising between the parties to this Agreement out of or rel
21. amp match it 8 Automated capture of logical rolled print area 9 Automated capture of logical plain print area and comparison of plain prints with rolled prints 10 Automated integration of AFIS with personal information system Criminal Attribute for storage and retrieval 11 Automated selection of matching digit which is best in quality in search slip and database for verification sa a aea Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 12 The system should fully support the capability to capture multiple chance latent prints associated with a particular case 13 The system should provide the ability to capture the associated case data and link this data to each chance latent in the case 14 The system should facilitate Chance latent print images to be re edited and launched for secondary searches without requiring a re scan of the chance latent 15 The system should also have a full range of integrated chance latent and ten print image enhancing capabilities 16 The system should have capability to distinguish and separate superimposed overlapped finger prints 17 The System should have a provision for creating secondary temporary database for document case examination 18 Data conversion tools to convert the data of existing AFIS 19 Automated Ten Digit Slip Updat
22. education of staff member giving names of institutions degrees obtained and dates of obtainment 6 Membership of Professional Associations 7 Other Training ndicate significant training since degrees other than the ones that have already been mentioned under 5 8 Languages For each language indicate proficiency good fair or poor in speaking reading and writing 9 Employment Record Starting with present position list in reverse order every employment held by staff member since graduation giving for each employment 10 Detailed Tasks Assigned List all tasks to be performed under this assignment 11 Work Undertaken that Best Illustrates Capability to Handle the Tasks Assigned Among the assignments in which the staff has been involved indicate the following information for those assignments that best illustrate staff capability to handle the tasks listed under point 11 132 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS Name of assignment or project Year Location Client Main project features Positions held Activities performed 12 Certification the undersigned certify that to the best of my knowledge and belief this CV correctly describes me my qualifications and my experience understand that any willful misstatement described h
23. external better server sizing has to be done by using globally accepted performance testing tool When there is a changes in infrastructure or server or application there must be continuous testing need to be done in pre production AFIS application should cater to concurrent users from 1500 Police locations AFIS application should be scalable to add more concurrent users form newely created added police locations nodes How the functional testing will be done Functional testing need to do using any automation tool or manually for quality Always there should be some improvement for capturing user details with multiple fields A huge dataset need to be used for testing when ever the new patch and change happens the application So Automation tool should be used for quality Bidder used best practises tools and techiques for functional testing internaly further detailed functional testing will be done by FPB and FP Units Using live cases Is outside customer user will be using the Is outside customers need to use and how Interface should be rich enough so that any type Client access requirements are application the interface of computer or desktop can be viewed easily Out siders will use for verification again or not specified in RFP and will be decided by Maharashtra Police FPB Dept as and when required desired Is there any
24. 3 We also certify that the equipment system software provided by us are not end of life products and the maintenance support updates patches for the proposed products will be provided till the project period Yours faithfully Authorized Signatory Name Designation OEM s Company name CC Implementation Agency s name 125 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 22 FORMAT OF SELF DECLARATION Company Letterhead Submit separate declaration for consortium member if any Date To Shri Hemant N Nagrale Addl Director General of Police P amp C Office of the Director General of Police Maharashtra state State Police Headquarters Old Council Hall Shahid Bhagat Singh Marg Colaba Mumbai 400 001 Phone 022 22023399 22049701 Fax 022 22023399 22026566 Inresponse to the RFP No dated for quoting against the RFP as an Director of M s We hereby declare that Our Company Firm is 1 Not under a Declaration of Ineligibility for unsatisfactory past performance corrupt fraudulent or any other unethical business practices or blacklisted by any of the State Government Central Government Government undertaking agencies or PSU 2 Not under the Breach of general or specific instructions for bidding general and special conditions of contract with Governme
25. 7 Optical Drive DVDRW OEM make 8 i 18 5 Wide TFT 1024 X 768 Above TCO 03 Certified Display size i Monitor of the same make of offered PC brand 9 Display controller Integrated on board graphics Integrated 10 100 1000 Mbps Gigabit LAN with Wake On LAN Support One serial port Min 4 USB 2 0 port 10 Ethernet and ports of which at least two should be on front side 1 Parallel 2 PS2 1 RJ45 1 VGA 2 Line in stereo microphone 2 Line out headphone speaker 11 Form Factor Convertible Minitower 12 Bilingual Keyboard Heavy duty Bi lingual INSCRIPT Etched Membrane Keyboard 13 Pointing device Optical Mouse with scroll wheel 14 Power Supply 280 watts or less 15 Accessories Good quality Mouse Pad and Dust Covers 86 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS Preloaded with 64 bit Linux based OS or preloaded 64 bit Windows based OS with Certificate of Authenticity recovery restore media CD along with patches and updates for 5 years 16 Operating System 17 Office Productivity Suite Pre installed with Office suite Adobe Reader Preload with Symantec McAfee eScan Quick Heal 18 Antivirus Trend Micro e Trust along with patches amp updates for 5 years TCO 05 certified monitor Energy Star 5 0 or above BEE star certified 80 Plus Energy Efficiency RoHS for environmental safe
26. Cabling amp Networking Equipments As per requirement 4 7 ENROLLMENT WORKSTATION FOR POLICE STATION It is proposed to have PC based online offline application at each amp every Police Station with a live scanner for scanning rolled amp plain prints and web camera to capture photo and printer for obtaining hardcopy of the slips Operator at Police Station should be able to store Finger Print data textual amp photographic data amp also able to send store data to Central Server for verification amp or updating on Centralized Database Connectivity of enrollment workstation will be CCTNS connectivity Enrollment workstation System shall cater to the following workload Sr No Specification Units 1 Database 1 1 Ten digit slip database 10 000 1 2 Upgradeability 50 000 1 3 Number of prints to be stored slip 10 2 Slap 1 4 Palm Print Database 8 000 1 5 Upgradability Up to 20 000 1 6 Textual and photographic Database Yes 2 Daily Record 2 1 Number of record search slips 50 3 Working Hours 3 1 System working hours 24 hours 3 2 Manual working hours 2 shifts 3 3 Effective manual hours per day 12 hours Hardware at Enrollment Workstations for Police Station Ca Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS S No Item Quanti
27. Dynamic Trunking protocol or equivalent Protocol and traffic e Network Time Protocol or equivalent Simple Network Time Protocol support e Switch should support traffic segmentation e Traffic classification should be based on user definable application types TOS DSCP Port based TCP UDP port number Management e Switch needs to have RS 232 console port for management via a console terminal or PC e Must have support SNMP Warranty 5 years comprehensive warranty 9 8 AFIS workstations For bureaus district units Sr No Description 1 Make Must be Specified Manufactured in Plant having Cert ISO 9000 amp 14001 2 Model Must be Specified All the relevant product brochures and manuals must be submitted as per specifications 3 Processor Intel Core i7 Processor 9 3 4 GHz with Q57 express Chipset with 8 MB Cache or AMD Phenom II X6 1100T processor 9 3 4 GHz with AMD 785 chipset with 8 MB Cache or equivalent 4 Memory Type 4 GB DDR3 1066 MHz Synch DRAM UPGRADABLE to 8 GB Min 1 DIMM Slot free for future upgrades 5 Mother board OEM Motherboard with 2 PCI PCI Express x 16 downward compatible to PCI Express x1 1 Serial 1 RJ45 1 VGA 4 USB Line in line out mic Integrated graphics and sound device B8 9 0 0 I Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS
28. GLVQ based multiple matching face detection e The system should have Head Face and Eye position detection 145 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS e The system should support the ranking of candidate matches for a selected print or set of prints with the highest potential of a likely match appearing in first position e The system should be able to capture face with 120 pixels between the eyes e The system should display a live feed from the camera and give a live quality feedback with visual cues The system should allow one click capture and automatic face finding If the system fails to find faces the software should allow the operator to manually mark the face e The system should allow Quality assessment on the spot to be performed to provide operator feedback and multiple attempts should be allowed in case if the quality does not meet the requirements e Recognition regardless of vantage point and facial changes glasses beard and expression e Extraction of similar facial areas e Flexible integration into many types of video monitoring systems e Supporting diverse graphic and video formats as well as live cameras e The application should be capable to accommodate 50 Records Face process fired from multiple locations e The system should be able to searches on videos videos should be of a limited time size less than 10 minut
29. LUN zone security business continuity volumes NAS performance etc e Backup of operating system database and application as per stipulated policies at the SDC e Monitoring and enhancement of the performance of scheduled backups schedule regular testing of backups and ensure adherence to related retention policies e Ensuring prompt execution of on demand backups of volumes files and database applications whenever required by User Departments or in case of upgrades and configuration changes to the system Help Desk Services D The service will provide a Single Point of Contact SPOC and also escalation closure of incidents for the user departments whose infrastructure is hosted at the data center The activities shall include e Provide Help Desk facility during agreed service period window for reporting user department incidents issues problems with the IT infrastructure Application etc e Provide necessary channels for reporting issues to the help desk The incident reporting channels could be the following o Specific E Mail account o Telephone Phone Number e Implement a call logging system in line with the severity levels as per the SLAs e shall handle with help of Ticketing tool software e Track each incident call to resolution e Provide feedback to callers e Analyze the call statistics e Monitoring shall be done with the help of EMS monitoring tools and system logs counters and therefore the reports
30. Photograph x MOB etc Should provide for sub system for separate categories i e Convicted Arrested Suspect 5 Inmate Unknown Dead Body B C Proclaimed Offender Absconder etc or more as per need of Maharashtra Police Should have Input Query and Report Module on the basis of different data fields and 6 categories 7 System should be compatible with the NCRB codification standard for storage and retrieval of criminal data 8 The bidder should provide all sorts of customization as per Maharashtra Police required towards the demographic details 4 10 5 SEARCH MODULE REQUIREMENTS OF AFIS Search Module Search comparison of ten prints palm prints and latent prints to the AFIS database shall have the following functions Remote Query can be fired from multiple locations at the same time The results will be sent to the respective terminals System s ability to have priority based processing of matching requests received from 2 workstations The system should be capable of indicating Query No Date wise Time wise to the transaction in need of priority and provide tools to initiate the priority processing The system should generate flash to be displayed at concerned workstation i SI No in Queue ii Searching iii Total No of Records to be searched iv No of Records searched counter v Approximate time to be taken to complete the processing Total time taken shall be flashed aft
31. Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 4 4 PROPOSED ARCHITECTURE OF THE NEW AFIS The system will have database of Finger flat and rolled latent print and palm latent palm prints The database will be connected to search engine which will guide the search criteria for all the users The search engine will be connected to the workflow manager which would have the access to demographic database for all the criminals whose data is stored in the system The routing of all the queries to the system will be guided by the queue interface in the application The Maharashtra state AFIS will also give access to NCRB national level AFIS for data sharing and also to other agencies like CBI NIA and some international agencies The system will be hosted at the Maharashtra State Data Centre SDC Mumbai and also DR disaster recovery site of SDC will be the DR of the AFIS The diagram below depicts the broad central level architecture of the New AFIS p MM AA5AA5 A5A M DOE Maharashtra Police AFIS Other Agencies CBI NIA amp Internati onal Agencies Workflow Manager Middle ware 4 5 CENTRALIZED STATE AFIS SYSTEM It is proposed to install web enabled n tier State AFIS System at State Data Centre Mumbai Maharashtra which will have a repository of fingerprints records of Maharashtra state There sh
32. Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 15 UNDERTAKING ON TRAINING THE USERS Company letterhead Date To Shri Hemant N Nagrale Addl Director General of Police P amp C Office of the Director General of Police Maharashtra state State Police Headquarters Old Council Hall Shahid Bhagat Singh Marg Colaba Mumbai 400 001 Phone 022 22023399 22049701 Fax 022 22023399 22026566 Sub Undertaking on Training the Users Sir I We hereby undertake to train users to be identified by Maharashtra Police as per Maharashtra Police s requirements stated in the Request for Proposal RFP We further undertake that 1 We shall carry out a comprehensive training needs analysis and accordingly design the training program and get the same approved by the DEPARTMENT 2 Our training program would include at the minimum classroom training followed by supervised work sessions OR as suggested by Maharashtra Police or its nominated agency 3 We shall prepare all necessary training materials and deliver the training 4 We shall provide the refresher training to the Maharashtra Police personnel after every three months for the better performance 5 We will undertake the training of the identified personnel until it would reach to the satisfactory level of the competent authority and also personnel would be able to efficientl
33. Service Provider Fees In addition to the Tender Document Fees Registration Fees and EMD payable to MAPO the Contractors will have to pay Service Providers Fees of Rs 1 038 through online payments gateway service available on Electronic Tendering System For the list of options for making online payments the Contractors are advised to visit the link ePayment Options under the section E Tendering Toolkit for Bidders on the Home Page of the Electronic Tendering System i e https maharashtra etenders in 150 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 15 2 STEPS TO BE FOLLOWED BY BIDDERS TO PARTICIPATE IN THE E TENDERS PROCESSED BY MAPO 1 Preparation of online Briefcase All Contractors enrolled on the Electronic Tendering System of Government of Maharashtra are provided with dedicated briefcase facility to store documents files in digital format The Contractors can use the online briefcase to store their scanned copies of frequently used documents files to be submitted as a part of their bid response The Contractors are advised to store the relevant documents in the briefcase before starting the Bid Preparation and submission stage In Case the Contractors have multiple documents under the same type e g multiple Work Completion Certificates as mentioned above the Contractors advised to either create a single pdf or jpg file of al
34. Service levels eessssesesese nennen 67 Terms ANG CONGITIONS PR 73 BT MSto A daa 73 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 8 2 Payment terms eoe see eta eeu D ie ro De euo euge ve eta ania Rie Du vu REED ve ela D eu aea adu Rer aud 73 8 3 Termination of the Contract scierie riisuin ireanii enne eene entrent nsn nn trennt enne 74 8 4 Risk Purchase Clause eiie eet t RUE beste rco a aa 74 8 52 Jndeminiby sso RAE E EE AA TE TE E EE esiste etet mL aes 74 8 6 Intellectual Property Rights c ccccccccsssssssecececeessseseseceeeeeseesesaeseeeeseessesauaeeeeeescessesenaeeeeess 74 8 4 Performance Obligation irr et neas aene eaa in e erp asn e desassuedessusseeveaus 75 BB PUDIICIEV es st ee ete teet A AATE EET AN eec cece tenses eeu e EE 75 L2 EE Force EIU E M M 75 8 10 Resolution of disputes eet ttr eene ehe bale e eite OY Ea Revo Ehe Ev inlra e ea Dea as 76 8 11 Subject Laws and Jurisdiction esses eene nennen enne nnns nnne nian 76 8 12 Exits Managemient Clause ecce cos teneo ee toc Einen tasso c eeu reat en aoc ced cedi pese uen eaa 77 8 13 LIQUIDATED DAMAGE Sariini ert eere nt nee n aeaa ene vede eb Ran 78 9 ANNEXURE A Technical specifications ccccccccccceesssessssececececsssesnaaececececeeseaeaeseesesseeseseaaeeneess 79 10 AN
35. Specifications General e 2410 100 1000 Base TX Ethernet ports and 2 nos 1000Base SX LX e All ports can auto negotiate between 10Mbps 100Mbps 1000Mbps half duplex or full duplex and flow control for half duplex ports e Support 8K MAC address e 56 Gbps or more Switching fabric capacity e Packet Forwarding Rate should be 35 0 Mpps e The switch must support Port Mirroring Port Trunking and 802 3ad LACP Link Aggregation port trunks e Support IEEE 802 3x flow control for full duplex mode ports e Support 802 1D 802 1S e Support 802 1Q VLAN IGMP v1 v2 and snooping e 802 1p Priority Queues port mirroring e Support based on 802 1p priority bits with at least 4 queues e DHCP support e Should support IPv6 e Shaped Round Robin SRR or WRR scheduling support e Support for Strict priority queuing Access control e Support port security e Support 802 1x Port based network access control e Support for MAC filtering VLAN e Support 802 1Q Tagged VLAN and port based VLANs e The switch must support dynamic VLAN Registration or equivalent e Dynamic Trunking protocol or equivalent Protocol and traffic e Network Time Protocol or equivalent Simple Network Time Protocol support e Switch should support traffic segmentation e Traffic classification should be based on user definable application types TOS DSCP Port based TCP UDP port number Management e Switch needs to have RS 232 console port for management via a console termi
36. System Integrator SI must deploy EMS tool and develop additional scripts if required for capturing the required data for SLA report generation in automated way This tool should generate the SLA Monitoring report in the end of every month which is to be shared with DEPARTMENT on a monthly basis The tool should also be capable of generating SLA reports for a Quarter Department will audit the tool and the scripts on a regular basis Where required some of the Service Levels will be assessed through audits or reports e g utilization reports measurements reports etc as appropriate to be provided by the SI on a monthly quarterly basis in the formats as required by the Department The tools to perform the audit will need to be provided by the SI It may be noted that the SI has to provision for the required tools licenses modules to measure the SLA parameters ee oo Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 7 5 CATEGORY OF SLA S This SLA document provides for minimum level of services required as per contractual obligations based on performance indicators and measurements thereof The SI contractor shall ensure provisioning of all required services while monitoring the performance of the same to effectively comply with the performance levels The services provided by the Operator shall be reviewed by Department that shall e Regul
37. a minimum of 4GB mirrored cache which should be automatically be managed for write operations Storage box shall have more than 130 000 cache IOPS Storage box shall support more than 1200MB sec sequential bandwidth TS M Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS Offered storage shall have minimum of 4 host ports and 4 device ports for servers and disk connectivity Offered storage shall be end to end 4Gbps The storage array should support hardware based RAID O 0 1 1 5 6 levels The storage array should support 4Gbps dual ported 146 300 400GB 450GB hot pluggable Enterprise FC and S ATA F ATA 1TB drives in the same disk shelf Offered storage shall have switching support for disk drives for better performance and lower arbitration In case of power failure storage subsystem shall have the capability to keep the uncommitted information inside cache for at least 96 hours or in the de staged fashion bidder shall ensure that in case of de stage mode dual redundant standby power supplies are configured The storage array should support cloning In case of disk failure inside the storage subsystem disk re building time shall have any relation with the number of disk drives in the disk group for better recovery time and to avoid performance issues Offered storage shall support non disrup
38. above the total hours of down time permissible by Department Beyond 5 hours of downtime in a month 0 1 of the HYP for every 1 hour of down time at a stretch or in parts desired format by the Department Note The System Integrator shall ensure that all relevant events are logged and such logs are made accessible to the Department for review report through SLA monitoring tool in areadable and Measured using EMS tool SLA monitoring tool to be provided by System Integrator Note Equipment Availability Related penalties shall be governed by the following conditions a If downtime is due to events related to State Data Centre operations then the SI shall get a written confirmation from the State Data Centre operator for the same without which the eg o Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS penalties will be calculated on actual downtime and the factors will be attributable to the Contractor System Integrator b Performance related SLAs Post Implementation SLA Following outlines the service level indicators and the target performance levels to be maintained by the Operator during the contract period Table Performance related SLAs to be measured through the EMS tool S No SLA Parameter SLA Target Periodicity Penalty Application performance related SLA 1 Data Synchro
39. activities shall include e Configuration of server parameters operating systems administration and tuning e Operating system administration including but not limited to management of users processes resource contention preventive maintenance and management of upgrades including migration to higher versions and patches to ensure that the system is properly updated e Re installation in the event of system crash failures e Maintenance of a log of the performance monitoring of servers including but not limited to monitoring CPU disk space memory utilization I O utilization etc e Management of the user names roles and passwords of all the relevant subsystems including but not limited to servers applications devices etc e System administration activities shall include tasks including but not limited to setting up the servers executing hardware and software updates when necessary e System administration activities shall include tasks including but not limited to setting up the servers other activities shall include o Configuring and apportioning storage space o Management and integration of databases o Implementing security on the Internet Intranet o Setting up of firewalls and authorization systems o Performing periodic backup of data and automating reporting tasks o Executing hardware and software updates when necessary B Database Administration and Management services The activities shall include e End
40. affected bidder s or any obligation to inform the affected bidder s of the grounds for Maharashtra Police s action ETS SS Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS Balle NOTIFICATION OF AWARD Prior to the expiration of the period of bid validity Maharashtra Police will notify the successful bidder in writing or by fax or email to be confirmed in writing by letter that its bid has been accepted The notification of award will constitute the formation of the contract Upon the successful Bidder s furnishing of Performance Security Maharashtra Police will notify each unsuccessful bidder 3 8 SIGNING OF CONTRACT At the same time as Maharashtra Police notifies the successful bidder that its bid has been accepted Maharashtra Police shall enter into a separate contract with the successful bidder Terms and Conditions specified in the RFP document shall become the part and parcel of the contract document So BID SECURITY EMD EARNEST MONEY DEPOSIT i The Bidder shall furnish as part of its pre qualification bid a bid security of INR 50 00 000 Rupees fifty Lakh only ii The bid security is required to protect the Maharashtra Police against the risk of bidder s conduct which would warrant the security s forfeiture iii The bid security shall be denominated in Indian Rupees and shall be in the form of a Bank Guarante
41. and Portable Systems e The system should fully integrate with AFIS application i e Central Server side application District AFIS application Enrollment workstation application amp Portable AFIS application e The system should be able to do 1 1 Verification e The system should be able to do 1 n Identification e The system should have compliance with the standard Full Frontal Image ISO IEC JTC1 19794 5 2005 for portraits during enrolment e The system should have compliance with the standard ISO IEC JTC1 19794 5 2005 for searches against images database no need of Full Frontal Image e The system should have compliance to ISO IEC 19794 5 and ANSI NIST standards e The system should support Image formats JPEG JPG2000 TIFF GIF PNG BMP e The system should support Video formats avi containers MPEG4 part 2 codecs e The system should be able to carry out automated ICAO tests on acquired portrait photo at the time of the enrollment e The offered enrollment software for the input workstations should implement all mandatory tests specified by the ICAO orientation lighting pose facial expression image quality etc e The system should be capable of receiving storing matching and retrieving electronically transmitted Face from its AMBIS workstations Enrollment Workstations and Portable AMBIS System e Itshould provide the following matching features o Face Face o Face Latent Face o Latent Face Face e The system should have
42. and alerts can be auto generated e Coordinate with respective vendors for closure of calls e Analyze the incident call statistics and provide monthly reports including but not limited to o Type of incidents calls logged o Incidents calls resolved o Incidents calls open ga oo Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS E MIS Reports The SI shall submit the reports on a regular basis in a mutually decided format The following is only an indicative list of MIS reports that may be submitted to the Department a Weekly reports o Summary of issues complaints logged at the Help Desk o Summary of resolved unresolved and escalated issues complaints o Summary of resolved unresolved and escalated issues complaints to vendors o Log of backup and restoration undertaken o Issues Complaints Analysis report for virus calls call trend call history etc o Summary of systems rebooted o Summary of issues complaints logged with the OEMs b Monthly reports o Component wise physical as well as IT infrastructure availability and resource utilization o Consolidated SLA non conformance report o Summary of component wise Data Centre uptime o Summary of changes in the Data Centre o Log of preventive scheduled maintenance undertaken o Log of break fix maintenance undertaken c Incident Reporting o Detection of
43. and shall also include similar debits to Payment Gateway Service Provider s accounts if any by the acquiring rank or credit card company for any reason whatsoever together with the bank fees penalties and other charges incidental thereto Refund for fraudulent duplicate transaction s The User shall directly contact Merchant for any fraudulent transaction s on account of misuse of Card Bank details by a fraudulent individual party and such issues shall be suitably addressed by Merchant alone in line with their policies and rules Server Slow Down Session Timeout In case the Website or Payment Gateway Service Provider s webpage that is linked to the Website is experiencing any server related issues like slow down or failure or session timeout the User shall before initiating the second payment check whether his her Bank Account has been debited or not and accordingly resort to one of the following options Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS i In case the Bank Account appears to be debited ensure that he she does not make the payment twice and immediately thereafter contact Merchant via e mail or any other mode of contact as provided by Merchant to confirm payment ii In case the Bank Account is not debited the User may initiate a fresh transaction to make payment However the User agrees that under no circumstance
44. based OS with Certificate of Authenticity recovery restore media CD along with patches and updates for 5 years 19 Office Productivity Suite Pre installed with Office suite e Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 20 Antivirus Preloaded with Antivirus along with patches amp Updates during the operations and maintenance period post Go Live 21 Warranty 5 years comprehensive warranty 9 9 Enrollment Workstations For police stations Sr No Description Make proposed for the desktop should be among the 1 Make top 5 companies in the India region in any of the previous two Quarters as published in IDC Gartner Frost and Sullivan report 2 Model Must be Specified All the relevant product brochures and manuals must be submitted as per specifications Fourth Generation Intel Core i5 3 P Clock frequency 3 3 Ghz Cache Memory 6 MB or rocessor i AMD FX series Clock Frequency 3 6 Ghz Cache Memory 12 MB 4 Memory Type 4 GB DDR3 SDRAM 1066 MHz expandable to 8 GB Min 1 DIMM Slot free for future upgrades OEM Motherboard with 2 PCI PCI Express x 16 5 Mother Board downward compatible to PCI Express x1 1 Serial 1 RJ45 1 VGA 4 USB Line in line out mic Integrated graphics and sound device 6 Internal hard disk speed 500 GB SATA HDD 7200 rpm
45. defined below 4 11 1 FINGER IMPRESSION SLIPS A Arrested Suspected Civil Externee Absconder Deportees Slips e Finger impression slips generated at Police Station level by enrolling finger prints by Live Scanner or Scanning the physical slip along with demographic information e These slips will be directly submitted to Central server by police station for add verify By default F I Slips will be automatically updated on local database of the concerned district e Verification of F I Slip will be carried out by concerned District Bureau Finger Print Experts e On completion of verification work at District an alert will be sent to concerned Regional Bureaux After the cross examination of that verification regional bureaux will finalize the traced untraced result e Thereafter Central Server will automatically communicate the result to concerned police station 4 11 2 CONVICTION SLIPS e Conviction slips will be mostly generated in Jails Courts by enrolling finger and palm prints through live scanner along with demographic information of the convict on portable AFIS along with court conviction slips e These slips will be directly submitted to Central Server to add demographic details on database if the record already exists then the new details will be appended to the database against that finger palm prints e At Pune Bureau Print out of Conviction slips to be taken and should be kept on physical record Conviction slips a
46. deployment of state wide Automated Fingerprint Identification System AFIS 4 14 1 Qualification Eligibility for Project Manager nennen 56 4 14 2 Trainer Training Faculty The personnel details are given below 56 4 14 3 Helpdesk coordinator The helpdesk personnel details are given below 57 4 15 Project DocurneritatlOri seite iere oin imeem te ets ix EIS egetet chacetelenetdrexeheserenet 57 4 16 ACCEPTANCE CRITERIA irren enne RANNA aee int even ene ne eee ERE erasa 58 Instr ction to bidder re ete PESE etc abe tcr oet P sisi bene tele 59 5 1 Tender Form and Tender Fee ssessssssseeseeeenene eene trennen enne nennen nennen nene 59 CENE esdid c 59 5 32 Bidding schedule ette eei bees e Beker es 59 5 4 General instruction to bidder eeeeesseseseesseses esee entente nennen nene 60 5 5 Important limits and values esses enne nn nennt nnns sss nena anis nnn 60 BGs Timely subtmissiOh oerte ter te ooo erus dere site EE E 61 5 7 Amendment of RFP document esses nennen ennt entente nennt enne 61 5 8 PRE BID QUERIES eR 61 5 9 Glarification Of Offers cy sesssceseesasecenendecceaeesstdeynciaddvnusaduceqacdadeceseseddedestedassiuane dee do esa eee egeo eda 62 5 10 Opening OF bids cte teint Eh e C ELI ERE ERR d Cv eed PEE ERR us 62 5 11 Contacting Maharashtra Police
47. district By cross examination of Dy Director F P result will be intimated to concerned Police station automatically by Central Server District System shall cater to the following workload Sr No Specification Units 1 Database 1 1 Ten digit slip database 50 000 1 2 Upgradeability Up to 1 00 000 1 3 Number of prints to be stored per slip 10 2 Slap 1 4 Single print latent chance database 5000 1 5 Upgradeability Up to 10 000 1 6 Palm Print Database 10 000 1 7 Upgradability Up to 20 000 1 8 Palm Print latent chance database 1 000 1 9 Upgradability Up to 2 000 1 10 Textual and photographic Database Yes 2 Daily Record and Searches 2 1 Number of record slips 50 2 2 Number of search slips 200 2 3 Number of latent chance prints 50 3 Working Hours 3 1 System working hours 24 hours 3 2 Manual working hours 2 shifts 3 3 Effective manual hours per day 12 hours a Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS Hardware at District AFIS System S No Item Quantity 1 District Workstations 77 2 Flatbed Scanner 77 3 Laser jet Printer 45 4 Network Printer 4 for all Bureaux 5 UPS A 15KVA 45 1KVA 6 Air Conditioners 50 7 Photo Printer 4 8 Live Scanner 4 4 2 50 9 Computer Table 62 10 Computer Chair 77 11 LAN
48. etenders in document 3 Non refundable tender cost Rs 2000 4 Earnest Money Deposit Rs 50 00 000 5 Pre bid Meeting 1100 Hrs on 06 04 2015 in the office of THE DIRECTOR GENERAL OF POLICE MAHARAHSTRA STATE MUMBAI State Police Headquarters Old Council Hall Shahid Bhagat Singh Marg Colaba Mumbai 400 001 6 Last Date for submission of tender 17 30 Hrs on 16 04 2015 offers 7 Date period for Final Confirmation 17 4 2015 17 31 Hrs To 20 04 2015 13 00 Hrs 8 Time and date of Technical bid opening 20 04 2015 at 15 00 Hrs to 30 04 2015 at 18 00Hrs in the office of THE DIRECTOR GENERAL OF POLICE MAHARAHSTRA STATE MUMBAI State Police Headquarters Old Council Hall Shahid Bhagat Singh Marg Colaba Mumbai 400 001 9 Date of Technical Presentations by the To be declared later Bidders 10 Declaration of short list of bidders for To be declared later commercial bid 11 Time and Date of Opening of commercial To be declared later Bid 12 Address for Communication OFFICE OF THE DIRECTOR GENERAL OF POLICE MAHARAHSTRA STATE MUMBAI State Police Headquarters Old Council Hall Shahid Bhagat Singh Marg Colaba Mumbai 400 001 13 Contact Telephone Numbers 022 22023399 22049701 14 Contact Fax Numbers 022 22023399 22026566 15 Contact Email ids Ig prov mum mahapolice gov in Ig scrb pune mahapolice gov in Request for Proposal for selection of system integrator for deployment of state wide Au
49. further agree that our liability under the Guarantee shall not be discharged by any variation in the term of the said tender and we shall be deemed to have agreed to any such variation 3 No interestshall be payable by the Government to the System Integrator on the guarantee for the period of its currency Dated this day of 2015 For the Bank of Agent Manager 156 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 17 ANNEXURE I FORMAT FOR BANK GUARANTEE PERFORMANCE BANK GUARANTEE Bank Guarantee No Date To Director General of Police Maharashtra State Mumbai Maharashtra Police Headquarters Old Council Hall Shahid Bhagat Singh Marg Colaba Mumbai 400 001 Dear Sir Whereas lt lt bidders name gt gt having its corporate office at lt lt bidders address gt gt hereinafter called Vendor has undertaken in pursuance of agreement dated lt lt Date gt gt hereinafter referred to as the Agreement for project Installation Commissioning and Maintenance of Automated Finger Print Identification System AFIS AND WHEREAS it has been stipulated in the said Agreement that the Vendor shall furnish a Bank Guarantee the Guarantee from a nationalized bank for the sum of Rs lt lt amount in numbers gt gt Rupees lt lt amount in words gt gt only as security for project Installatio
50. of Police Maharashtra state State Police Headquarters Old Council Hall Shahid Bhagat Singh Marg Colaba Mumbai 400 001 Phone 022 22023399 22028346 Fax 022 22023399 22026566 We the undersigned hereby declare that we had thoroughly read the Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS We M s lt company name gt hereby undertake that we unconditionally abide by all the terms and conditions laid out in the RFP and all the requirements of the RFP are acceptable to us without any deviations Thanking you Authorized Signatory Name Name amp Signature of Authorized Person Company s Seal 106 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 4 FORMAT OF UNDERTAKING ON BLACKLISTING Company letterhead Date To Shri Hemant N Nagrale Addl Director General of Police P amp C Office of the Director General of Police Maharashtra state State Police Headquarters Old Council Hall Shahid Bhagat Singh Marg Colaba Mumbai 400 001 Phone 022 22023399 22049701 Fax 022 22023399 22026566 In response to the RFP as an authorized signatory of company name gt I we hereby declare that our company firm has not been blacklisted by Central Government State Governments or Government Corporations of India as
51. of the Certification Battery Make Please specify the Make of the Battery The battery employed must be manufactured in plant that is ISO 14001 compliant Provide Copy of Certification Model Please specify model name and or code All the relevant product brochures amp manuals related to the model must be submitted Capacity 1KVA Battery Backup 20 min Technology Online UPS with isolation transformer IGBT rectifier technology PWM technology using Microprocessor Controlled True On Line Double Conversion Technology switching frequency 20 KHz or higher Inverter Technology True On line Double Conversion Must be IGBT Crest Factor Minimum 3 1 at full load Output wave form Sine Wave Cold start feature DC Power On Should be provided Input Power factor at full load 20 90 a a a e Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS Input Single Phase 3 Wire Input Voltage Range 160 260 Volt Input Frequency 50 3 Hz Output Voltage 230 Volt AC Single Phase 2 from no load to full load and over entire input voltage frequency range Output Frequency 50Hz 0 5 Free running 3 Sync Mode Inverter efficiency gt 85 Overall AC AC gt 85 efficiency Static Switch Bidirectional Should be provided and should
52. offer The request for such clarifications and the response will necessarily be in writing 5 10 OPENING OF BIDS Proposals Bids will be opened in presence of bidder s representatives if they are present else it will be opened in presence of the other representatives officials present The bids will be opened at the address mentioned above Maharashtra Police will open all bids as per schedule mentioned in Bidding Schedule above If all documents mentioned in each parts of proposal are not found then proposal bid may be summarily rejected The bidder s representative willing to attend the opening of the bids shall bring authorization letter The bidder s representative shall sign the attendance register The bidder s name technical solutions given by bidder bid prices and presence or absence of requisite bid security and such other details as Maharashtra Police at its discretion may consider appropriate will be announced at the time of corresponding openings The bids submitted after due date and time shall not be considered for further evaluation irrespective of the circumstances Maharashtra Police reserves the right to postpone or cancel a schedule of bid opening at any time Note e The date for opening of the Commercial bid will be announced after the opening of technical bid and completion of technical scrutiny 5 11 CONTACTING MAHARASHTRA POLICE No bidder shall contact Maharashtra Police on any
53. on the date of bid submission Thanking you Authorized Signatory Name Name amp Signature of Authorized Person Company s Seal 107 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 5 NON DISCLOSURE AGREEMENT NDA WHEREAS The Maharashtra Police hereinafter called the Purchaser has issued a public notice inviting various organizations to propose for hiring services of an organization for provision of services under the Maharashtra Police AFIS Project hereinafter called the Project of the Purchaser The Bidder having represented to the Purchaser that it is interested to bid for the proposed Project The Purchaser and the Bidder agree as follows 1 In connection with the Project the Purchaser agrees to provide to the Bidder a Detailed Document on the Project vide the Request for Proposal RFP The Request for Proposal contains details and information of the Purchaser operations that are considered confidential 2 The Bidder to whom this Information Request for Proposal is disclosed shall a Hold such Information in confidence with the same degree of care with which the Bidder protects its own confidential and proprietary information b Restrict disclosure of the Information solely to its employees agents and contractors with a need to know such Information and advise those persons of their oblig
54. published report duly signed by the authorized representative of the bidder 5 Bidder Any consortium member in case of consortium must have successfully executed and completed in the last ten financial years at least 3 AFIS installations at law enforcement agencies across the world Copy of client citations Work Orders for AFIS installations or client letter testimonial stating the completion of the project and working satisfactorily in operations phase Reference for each of the projects has to be given and should contain the following information Name of organization individual s to contact email id phone number and address and contract value and version of AFIS 6 The Bidder Lead member in case of consortium quoting for this tender must have at least 50 computer professionals Certificate from the HR head stating list of Employees with exposure to Projects and Technologies 130 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS working continuously full time for the past 1 year in India at the time of submission of bids 7 The foreign company member of Provide proof of address in India consortium providing AFIS software must Maharashtra or undertaking signed by have support setup in India Maharashtra Authorized signatory of the bidder prime or the same should be esta
55. search using Fingerprint Palm Print Unsolved latent database should be searched along with 20 prints databases Latent search against respective modalities and galleries i e 20 print palm and unsolved databases Enrolment and update based on recent encounter or best quality biometrics form composite records The workflow in the Transaction Subsystem as integrated with biometric search engine in 15 general should facilitate automated minutiae extraction quality assessment and insertion in appropriate galleries If the image is unacceptable a message should be sent automatically to the workstation which submitted the transaction in case if the operator had overridden the systems alerts Send results to requesting Police Station District Workstation Portable AFIS Bureau Terminal that are interested in that record Should facilitate subscribing for a record of interest to receive notification for any kind of activity on that record 10 11 12 13 14 16 17 18 19 Easily customizable and pluggable workflows The system should have automated enhancement and encoding module as part of the 20 search engine which should not require any manual intervention A separate examiner workstation should be provided for manual quality assessment and markup a o Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Ident
56. server sizing need to be achieved for concurrent users Is there any server side or client side performance need to achieve Every time the server sizing has to be done for better performance of the application There should be paractical performance tool should be uder to certify the server performancce and monitor for more number of users to handle So periodcally there should perfoemance testing need to be done for server application and need to submit the sizing generated through globally accepted performance testing tool Bidder should undertake proper server sizing to meet AFIS RFP SLAs and best industry practices should be followed to meet the concurrent user load Bidder should also undertake performance testing of servers to meet concurrent user load and meet RFP SLAs Further performance testing of AFIS solution servers will be undertaken as part of AFIS application acceptance testing Bidder should internally test AFIS application and servers for performance and concurrency before handing it over to Maharashtra Police FPB Server sizing should be done by considering scalability i e addition of future client police locations and users and is applicable for entire duration of AFIS RFP
57. station levels along with Server side web application The AFIS application Online amp Offline mode will be considered ready for Go Live post acceptance by the Technical Committee comprising of Technical experts from CDAC NIC Consultants Finger print Experts amp officials from Maharashtra Police The maximum period for completion of acceptance testing is 12 weeks and final Acceptance Report or Rejection non acceptance Report should be submitted within period of acceptance testing i e 12 weeks and is binding on both the Successful Bidder amp Maharashtra Police Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 5 INSTRUCTION TO BIDDER Boil TENDER FORM AND TENDER FEE The tender document is available on website http mapo maharashtra etenders in This can be downloaded The bidder should submit a non refundable Tender Price Rs 2000 through online using payment gateway without which tender will be taken as incomplete and non responsive and shall not be considered The tender fee shall be non refundable 5 2 ISSUER OF RFP The issuer of this RFP is Director General of Police Maharashtra State The address for correspondence of the issuer is OFFICE OF THE DIRECTOR GENERAL OF POLICE MAHARAHSTRA STATE MUMBAI State Police Headquarters Old Council Hall Shahid Bhagat Singh Marg Colaba Mumbai 400 001 Phone 02
58. to end management of database on an ongoing basis to ensure smooth functioning of the same e Management of changes to database schema disk space storage user roles etc e Conduct code and configuration reviews to provide tuning inputs to the State User Department in order to improve the application performance or resolve bottlenecks if any e Performance monitoring and tuning of the databases on a regular basis including preventive maintenance of the database as required e Management of database upgrade or patch upgrade as and when required with minimal downtime e Regular backups for all databases in accordance with the backup and archive policies and conduct recovery whenever required with appropriate permissions sg ooo Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS C Storage Administration amp Management Services The activities shall include e Installation and configuration of the storage system e Management of storage environment to maintain performance at desired optimum levels and other troubleshooting e Development of storage management policy configuration and management of disk array SAN fabric switches tape library etc e Configuration of SAN amp NAS whenever a new application is hosted on the SDC This shall include activities such as management of storage space volume RAID configuration
59. 2 22023399 22049701 Fax 022 22023399 22026566 5 3 BIDDING SCHEDULE Parameter Details Tender Reference Tender No DGP 17 6162 AFIS 26 2012 680 dated 19 03 2015 Website for downloading tender https mapo maharashtra etenders in document 3 Non refundable tender cost Rs 2000 4 Earnest Money Deposit Rs 50 00 000 5 Last Date for submission of sealed 1100 Hrs on 20 04 2015 tender offers 6 Time and date of Technical bid opening 20 04 2015 at 1101 Hrs to 30 04 2015 at 1800 in the office of THE DIRECTOR GENERAL OF POLICE MAHARAHSTRA STATE MUMBAI State Police Headquarters Old Council Hall Shahid Bhagat Singh Marg Colaba Mumbai 400 001 7 Date of Technical Presentations by the To be declared later Bidders 8 Declaration of short list of bidders for To be declared later commercial bid 9 Time and Date of Opening of commercial To be declared later Bid 10 Address for Communication OFFICE OF THE DIRECTOR GENERAL OF POLICE Caa CLOUD Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS MAHARAHSTRA STATE MUMBAI State Police Headquarters Old Council Hall Shahid Bhagat Singh Marg Colaba Mumbai 400 001 11 Contact Telephone Numbers 022 22023399 22049701 12 Contact Fax Numbers 022 22023399 22026566 13 Contact Email ids ig prov mum Q maha police gov i
60. BE B Tech MCA BCA BSC Experience e Overallexperience of 2 3 year of conducting training at Govt Institutions e Full computer literacy and excellent fluency in English and Marathi language Location Various Locations as per need of Maharashtra Police Minimum manpower Service Window Business hours The trainer should be available from the start of the project Department may levy a penalty of Rs 500 per week of non deployment se oo Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 4 14 3 HELPDESK COORDINATOR THE HELPDESK PERSONNEL DETAILS ARE GIVEN BELOW Desired Qualification e BCA BSC Experience e Overall experience of 2 3 year of Helpdesk Management e Full computer literacy and excellent fluency in English and Marathi language Location CID office Pune Minimum manpower 1 Service Window Business hours The help desk operator should be available from the 24 week of the project start date Department may levy a penalty of Rs 500 per week of non deployment Data Centre Administrator The successful bidder has to deploy appropriate number of qualified Data Centre person having experience of 4 5 years of database administration for managing the DC and back up services This staff should be deployed for data centre administration should be available from the 14th week of the project st
61. Companies Act 1956 or e A Consortium of not more than 2 companies registered under the relevant act The Consortium should have come into force before last date of submission of tender or e Original Equipment Manufacturer OEM for hardware and software Copy ies of Certificate of Registration of bidder s Or In case of consortium a MoU with respect to consortium and b copy ies of certificate of registration of all consortium partners Or In case of OEM for AFIS hardware or software b provide copy of relevant certificate document stating that bidder is OEM and b a copy of certificate of registration under relevant act of India relevant country 2 Bidder s Prime bidder s in case of consortium annual turnover should be at least Rs 100 Crores in each of the last 3 financial years Provide the copy of theaudited financial statements of the company both prime bidder and consortium members and or certificate from the Chartered Accountant 3 Bidder s prime bidder s in case of consortium should have a positive net worth in each of the last 3 financial years Provide copy of certificate from the Chartered Accountant specifying the net worth of the company 4 Bidder Any consortium member in case of consortium must have participated in NIST ELFT EFS or ELFT EFS evaluation program conducted by NIST since 2007 for chance print encoding and matching Provide copy of relevant NIST benchmarking
62. Contact Person s phone number Contact Person s email id Website Telephone Number Fax Number 128 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 24 PROFILES OF PREVIOUS PROJECT EXPERIENCE General Information Name of the project Client for which the project was executed Name and contact details of the client Project Details Description of the project Scope of services Service levels being offered Quality of service QOS Technologies used Outcomes of the project Other Details Total cost of the project Total cost of the services provided by the bidder Duration of the project no of months start date completion date current status Mandatory Supporting Documents a Letter from the client to indicate the successful completion of the projects Please provide complete details regarding the scope of the project to indicate the relevance to the requested technical evaluation criterion 129 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 25 QUALIFICATION CRITERIA COMPLIANCE SHEET Qualification Criteria Documentary Evidence Complied Yes No 1 The Bidder must be le Acompany in India registered under the
63. Digital Certificate which is used to encrypt the data information and Signing Digital Certificate to sign the hash value during the Bid Preparation and Hash Submission stage In case during the process of preparing and submitting a Bid for a particular Tender the Contractor loses his her Digital Signature Certificate i e due to virus attack hardware problem operating system problem he she may not be able to submit the Bid online Hence the Users are advised to store his her Digital Certificate securely and if possible keep a backup at safe place under adequate security to be used in case of need In case of online tendering if the Digital Certificate issued to an Authorized User of a Partnership Firm is used for signing and submitting a bid it will be considered equivalent to a no objection certificate power of attorney to that User to submit the bid on behalf of the Partnership Firm The Partnership Firm has to authorize a specific individual via an authorization certificate signed by a partner of the firm and in case the applicant is a partner another partner in the same form is required to authorize to use the digital certificate as per Indian Information Technology Act 2000 Unless the Digital Certificate is revoked it will be assumed to represent adequate authority of the Authority User to bid on behalf of the Firm for the Tenders processed on the Electronic Tender Management System of 149 Request for Proposal for sele
64. E MAJEURE 1 Force Majeure would include natural and unavoidable catastrophe that interrupts the expected course of events 2 The bidder shall not be liable for penalty liquidated damages or termination for default if and to the extent that his delay in performance or other failure to perform his obligations under the contract is the result of an event of Force Majeure 3 For purposes of this clause Force Majeure means an event beyond the control of the bidder and not involving the bidder and not involving the bidder s fault or negligence and not foreseeable Such events may include but are not restricted to instances of wars or revolutions fires floods epidemics quarantine restrictions and freight embargoes which would have an impact on Maharashtra Police 4 Ifa Force Majeure situation arises the bidder shall promptly notify Maharashtra Police in writing of such conditions and the cause thereof Unless otherwise directed by Maharashtra Police the bidder shall seek all reasonable alternative means for performance not prevented by the Force Majeure event 5 The Force Majeure circumstances and events shall include the following events to the extent that such events or their consequences it being understood that if a causing event is within the reasonable control of the affected party the direct consequences shall also be deemed to be within such party s reasonable control satisfy the appropriate definition as per this agreement
65. ENT OF AFIS 1 The central system should be capable of receiving storing matching and retrieving electronically transmitted finger amp palm latent prints from its AFIS workstations Enrollment Workstations and Portable AFIS System 2 The system should also be capable of receiving storing and retrieving textual demographic and photographic details of the criminal 3 The system should be capable of receiving and processing inked and inkless rolled flat and palm print images at a resolution of 500 ppi and latent prints at a resolution of 500 ppi or 1000 ppi pixels per inch 4 There should be capable of automated minutiae extraction pattern recognition Henry classification atleast primary amp secondary code The vendor shall use maximum classifications of different attributes features as per the system being provided by the vendor i e core amp delta detection 5 The system should perform image quality check and sequence check automatically and also be able to capture Rolled Print amp Plain Print area amp sequence validation with interactive dialog for manual assistance if required 6 In case of unacceptable poor quality or out of order prints the system should give alert for manual quality check with option for accepting or rejecting poor quality prints or swapping out of sequence prints 7 If the image is unacceptable a message should be sent automatically to the exporting remote locatio
66. FIS database The ranking of candidate matches from potential matching print s with highest potential should appear on the top in descending order Their corresponding demographic details should also be simultaneously displayed 5 Should be able to selectively display or hide an overlay of extracted minutiae points in the on screen image comparison and binary image display The system should provide a convenient method to examine side by side same size images 6 of the search prints compared with the candidate list prints and the ability to proceed forward and backward through the candidate list 7s The system should provide for user defined threshold candidate list 8 The system should give alert if verification of 10 print amp latent print is not attended within 24 hours 9 The system should provide automatic charting of matching points on both the matching prints with examiner defined charting option for Court Opinion The system should have dedicated GUI s for court chart preparation Charting functions should have feature e Restricted access by an authorized user s only 10 e Ability to support manual marking of selected minutiae points e Side by Side display Disputed and Admitted Specimen Prints e Ability to edit complete expert report e Ability to print expert report BTS Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System
67. LAs Table Compliances amp Reporting procedure SLAs the Department and should be able to the SLAs automatically measure configured and tested during the project Go live and reports should be shown and given to the Department S No Measurement Definition Target Penalty 1 Submission of MIS The Operator shall Report for the previous month Rs500 per every week of shall be submitted by the 7th delay in submission Reports submit the MIS of the next month reports as requested by the Department as Penalty shall be levied only desired after the 10 of the month of submission z 7 2 anfeuationer EMS SLA monitoring CeMtienretion of EMS SLA 1 E P ME isol sho ld be Monitoring tool to the Mant 2 elay in EMS satisfaction of the Department Submission on an configured to give the Sees th Project incremental basis to a output as deemed by ibis Mad e pele maximum of 2 Duration The EMS should be In case of SI fails to give the required reports then Department may withhold the next due payment Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 8 TERMS AND CONDITIONS Soil DEFINITIONS System means application or software Bidder means eligible and reputed companies providing the services as mentioned in Scope of Work Successful Bidder Vendor means the bidder with whom Ma
68. N Network Protocols TCP IP NetBEUI 8 Multiple File Formats Bitmap TIF GIF PDF HTML JPEG FPX TEXT TIF Compressed PCX RTF PNG WMF 9 Cover Dust Cover 10 Warranty 5 years comprehensive warranty 9 14 UPS for Pune amp Mumbai Bureaus UPS for 120min e Battery backup mini 120 minutes backup 15KVA e Rating 15KVA e PWM Technology using Microprocessor Controlled True On Line Double Conversion Technology switching frequency 20KHz or higher e Crest Factor Minimum 3 1 at full load e Output Wave Form Sine wave Cold Start feature DC Power on Should be provided e Input Power Factor at Full Load gt 0 90 e Input Single Phase 3 Wire e Input voltage 160 V AC to 260 V AC e Input frequency 50 Hz 3Hz e Output Voltage 230V AC Single Phase 296 from no load to full load and over entire input voltage frequency range e Output Frequency 50Hz 0 596 Free running 396 Sync Mode e Inverter efficiency gt 85 e Over All AC AC Efficiency gt 85 e Static Switch Bidirectional Should be provided and should take care of 10096 load transfer e Load Power Factor Should be at least 0 7lagging i e SKVA 3 5KW or better e Overload Capacity 105 infinite 125 1 Minute 150 1 second e UPS Shutdown UPS should shutdown with an alarm and indication on following conditions 1 Output over voltage 2 Output under voltage 3 Battery low 4 Inverter overload 5 Over temperature 6 Output short e Pro
69. NEXURE B Technical Bid Document Format sse 102 l1 Covering letter reserpine aoken e pectet dod susto coke not de eaaa ede get oe ea oa sede dee 103 Ze Authority Better cot tree peor dE e hdmi put Sete d Cd meer ve aei 105 3 Undertaking on Abiding by all the RFP Terms and Conditions ccccccccesssssseceeeceseessnaees 106 4 Format of Undertaking on Blacklisting ccccccccccccsssesssseceeeeecessesseaeeeceesseesesaeaeeeeeesseeseaaeas 107 5 Non Disclosure Agreement NDA c ccccccsscccecssscesecssscesecsssceeecsssseescseseeecseeeeecsesseeeeseaess 108 6 Undertaking on Patent Rights ccccccccccscssssssssscececessesesssseeececesseseaeseeeeeesseeseeasaeeeeseesseseaaeas 110 7 Undertaking on Conflict of Interest eee nnnn snnt nnns nnn 111 8 Non Malicious Code Certificate seeessssssseseseseeeeeeen eene nnne enne enses 112 9 Undertaking on Pricing of Items of Technical RESPONSC cccceesscceesssceeessssceeeessseeeeesseaees 113 10 Undertaking on Compliance and Sizing of Infrastructure eseeeeeeeeennee 114 11 Undertaking on Provison of Support for Software essssssssssssssssrsssrrssrsssrrssrnssrnssressressees 115 12 Undertaking on Integration of AFIS with CCTNS NAFIS amp other Applications 116 13 Undertaking on Service Level Compliance sees enne nnn 117 14 Undertaking on Deliverables c
70. No DGP XVII 6162 Compu AFIS 2011 12 26 2012 MAHARASHTRA STATE POLICE MUKHYALAYA SHAHID BHAGAT SINGH MARG COLABA MUMBAI 400 001 Dated 07 05 2015 To All Concerned Sub EXTENSION I to Tender Purchase of Automated Finger Print Identification System AFIS ok ok 2k ok ok ok Sir A pre bid meeting was arranged to clarify some points raised by some of the prospective OEM vendors on above Tenders on 29 04 2015 at 16 00 hrs at O O The Addl Director General of Police Criminal Investigation Dept Maharashtra State at Pashan Road University Chowk Pune Clarification to queries raised by OEM vendors are uploaded herewith for information of the OEM vendors Yours faithfully Sd Rajendra Kotak Asstt Inspector General of Police For Director General of Police M S Mumbai Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS Table of Contents Tender NOtiCE wea E 7 SCHE DUG E E E E E 8 EMO ER 9 L1 ProjectBackgro rnd i aie haetcic tec tede aaa se eed dedi ia ton aran dosi EON aeai 9 1 2 sObjective of the PFOJ8CE 5 ehe ro evt toutes vete e dace tex isan tute advena A Rev 9 2 Department OVerVIeW cuis
71. Print Facial amp SMT Information ANSI NIST ITL 1 2010 4 Full Compliance with IAFIS Image Quality specification Electronic Finger Print Transmission specification EFTS Appendix F CJIS RS 0010 V7 5 Capture mechanism Single finger rolls and two thumbs Four finger slaps 6 Roll live scanner must be capable of capturing at least 80 of full roll arc length from nail edge to nail edge 7 Roll finger capture from left to right and right to left should be possible Live Scanner should be fully integrated with proposed AFIS i e live scanner can be directly operated from AFIS as well as Finger Print Images Rolled and Slab and demographic details captured through Live Scanner Application Software can be imported directly to AFIS System integrator will develop all necessary interfaces and tools for AFIS and Live Scanner Integration All required drivers and API will be procured by System integrator only 2 Key Features and Specifications Resolution of resulting images 500ppi Dynamic Range 256 gray scale Sensing Area 1 platen single prism single imager uniform capture area for rolling and taking plain and Slap impressions of finger No moving part in the optics deck Time for scanning a fingerprint Maximum 4 seconds for slaps 5 seconds Image Compression Method WSQ compression Maximum 1 15 Image Quality Complies with FBI s IAFIS Image Quality Specification CJIS TD 0110 CJIS RS 0010 v7 app F C
72. Taxes B INR Total Cost including taxes A B INR Face recognition software including licenses if required land customization for district bureau workstation unit Face recognition software including licenses if required and customization for portable workstation unit Face recognition software including licenses if required and customization for enrollment workstation unit 143 Server side Iris Capture and recognition System Software including licenses if required and customization with AFIS integration cost Iris Capture and recognition System Software including licenses if required and customization for district bureau workstation unit Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS Cost Item Cost A INR Taxes B INR Total Cost including taxes A B INR Iris Capture and recognition Software including licenses if required and customization for portable workstation unit Iris Capture and recognition System Software including licenses if required and customization for enrollment workstation unit Iris Capture and recognition System Hardware with AFIS integration cost 1171 Note Maharashtra Police has the right to delete any of the cost component s mentioned in the Price Summary and also has the right to increa
73. Vertical tubes shall be welded in two rectangular bottom tubes 50x25x1 25 The horizontal tube 25x25x1 mm thick 330 m long shall be welded over vertical tubes 25 mm off the center width depth wise Panels made of 18 mm pre laminated particle board shall be screwed rigidly between vertical tubes on both sides Two nos bottom support tubes 50x25x1 25mm thick shall also be provided with two nos of adjustment shoes 100 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS Arectangular slot of size 455x25 mm shall be provided on top shelve along with length for feeding stationary A slot shall be covered with PVC insertion for safely of paper The ends of bottom and top shall be plugged with PVC plastic caps Painting Complete steel structure shall be pretreated and powder coated with minimum thickness of 60 microns coating Computer Seat size shall be 430x430mm on 10 mm thick molded comm ply with Chair with 60 mm thick 40 density molded PU foam low back arm Back rest size shall be 400x300 mm on 10 mm thick molded comm ply with and tilting 40 mm thick 32 density molded PU foam covered with tapestry mechanism The height of back rest shall be 900x500 mm for top and bottom edges respectively The back rest shall be provided with lifting arrangement on flat iron amp helical spring Two nos suitable PU han
74. Viruses Worms Spy wares or any malicious software on the system and in the software offered or software that will be developed 3 Without prejudice to any other rights and remedies available to Maharashtra Police we are liable under Information Technology Act 2000 and Indian Penal Code 1860 in case of physical damage loss of information and those relating to copyright and Intellectual Property rights IPRs caused due to activation of any such malicious code in offered developed software Yours faithfully Date Signature Name amp Designation Name and Address of Company Seal Stamp of Company 112 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 9 UNDERTAKING ON PRICING OF ITEMS OF TECHNICAL RESPONSE Company letterhead Date To Shri Hemant N Nagrale Addl Director General of Police P amp C Office of the Director General of Police Maharashtra state State Police Headquarters Old Council Hall Shahid Bhagat Singh Marg Colaba Mumbai 400 001 Phone 022 22023399 22049701 Fax 022 22023399 22026566 Sub UNDERTAKING ON PRICING OF ITEMS OF TECHNICAL RESPONSE Sir I We do hereby undertake that Commercial Proposal submitted by us is inclusive of all the items stated in the technical proposal and is inclusive of all the clarifications provided may be provided by us on the technical proposal
75. act in the matter the proceeds of the PBG shall be payable to Maharashtra Police as compensation for any loss resulting from the successful bidder s failure to complete its obligations under the Contract Maharashtra Police shall notify the successful bidder in writing of the exercise of its right to receive such compensation within 14 days indicating the contractual obligation s for which the successful bidder is in default vii Maharashtra Police shall also be entitled to make recoveries from the successful bidder s bills performance bank guarantee or from any other amount due to him the equivalent value of any payment made to him due to inadvertence error collusion misconstruction or misstatement 3 11 FAILURE TO AGREE WITH THE TERMS amp CONDITIONS OF THE RFP Failure of the successful bidder to agree with the Terms amp Conditions of the RFP Contract shall constitute sufficient grounds for the annulment of the proposal or the award in which event Maharashtra Police may out rightly reject the proposal or make the award to the next Best Qualified Bidder or call for new Bids Cue Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 4 PROJECT SCOPE 4 1 OUTLINE OF PROJECT SCOPE The following is the outline of scope of work for implementation of state level AFIS integration platform sought under this RFP The scope of work under this RFP in
76. ake to provide the support needed for any 3rd party products proposed as part of Application Software during the duration of the contract period 3 I We as Bidder also confirming that we are solely responsible for providing the comprehensive support for the software its components and sub components to be provided under this project Yours faithfully Date Signature Name amp Designation Name and Address of Company Seal Stamp of Company 115 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 12 UNDERTAKING ON INTEGRATION OF AFIS WITH CCTNS NAFIS amp OTHER APPLICATIONS Company letterhead Date To Shri Hemant N Nagrale Addl Director General of Police P amp C Office of the Director General of Police Maharashtra state State Police Headquarters Old Council Hall Shahid Bhagat Singh Marg Colaba Mumbai 400 001 Phone 022 22023399 22049701 Fax 022 22023399 22026566 Sub Undertaking on Integration Of AFIS With CCTNS NAFIS amp Other Applications Sir I We as Bidder do hereby undertake that we will perform the all the required activities to integration of AFIS With CCTNS NAFIS amp Other Application like UIDAI database etc as stated in the RFP Yours faithfully Date Signature Name amp Designation Name and Address of Company Seal Stamp of Company 116
77. all be CCTNS connectivity so that many users can access the central server This central server should be SAN amp NAS ready This shall be further supported by Disaster Recovery Server of Maharashtra state data centre The system should be able to cater to a database of 20 Lacs fingerprint slips at central server scalable to 50 Lac slips Many State Police and other agencies collecting and maintaining finger print data there is need for these various automated system to be able to share information data seamlessly with each other and also with crime information system like CCTNS The data should be transferred on line off line from police station to State district to state state to NCRB Agency avoiding rescanning of FP slips a3 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS Central State AFIS System shall cater to the following workload Sr No Specification Units 1 Database 1 1 Ten digit slip database 20 00 000 1 2 Upgradability Up to 50 Lakhs 1 3 Number of prints to be stored per slip 10 digit 2 Slap 1 4 Single print latent chance database 1 00 000 1 5 Upgradability Up to 10 00 000 1 6 Palm Print Database 2 00 000 1 7 Upgradability Up to20 00 000 1 8 Palm Print latent chance database 1 00 000 1 9 Upgradability Up to 10 00 000 1 7 Textual and photographic Database Yes 2 Dail
78. alm Print Matching a Palm Print to Palm Latent print Search 3 Latent Print amp Unsolved Scene of Crime print matching a Latent Print to Ten Print Roll Slap 20 Search b Latent Print to Latent print Search c Latent Print to Both Ten Print Roll Slap 20 amp Latent print Database Search d Palm Latent Print to Palm Print Search e Palm Latent Print to Palm Latent Print Search f Palm Latent Print to Both Palm Print amp Palm Latent Print Database Search g Finger Palm Latent to All Ten Print Roll Slap 20 Latent Palm Print amp Latent Palm print Database Search 4 10 4 DEMOGRAPHIC AND TEXTUAL DATA MODULE REQUIREMENTS OF AFIS 1 Storage amp retrieval module should have facility of Phonetic Name Search amp Indexing 2 Should be seamlessly integrated with Finger amp Palm Print Image database in all respects a Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 3 Should be retrievable by clicking on shortlist of probable match results Should maintain profile dossier of a criminal viz i Name ii Sex iii Parentage iv Addresses v Date of Birth vi Category vii FIR details viz FIR No Date Year U S P S amp District viii Conviction details viz Name of the Court Date of conviction U S Punishment awarded ix
79. also for highly reliable matching of scene of crime prints The proposed solution would also have palm print capabilities and scalability and extensibility to include Iris and facial image recognition applications At present Maharashtra Police intends to purchase best AFIS Automatic Fingerprint Identification System for effective investigation The system Online mode as well as Offline mode will essentially be a Live Scanner based Remote Query System to suit the Maharashtra State Policing requisites for effective and efficient identity verification of the person in question along with speeding up the crime investigation and verification of fingerprint on almost real time basis The application must have a user friendly interface to virtually eliminate the need of any special skills other than the normal computer operation knowledge AFIS will primarily be used to carry out the following four functions Positive Personal Identification Scene of crime latent chance print identification Chance Print case circulation for panel opinion a ade Document Cases of disputed Finger Prints Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 2 DEPARTMENT OVERVIEW Potle FINGER PRINT BUREAU FPB IN MAHARASHTRA In Maharashtra Finger Print Bureau was established in 1899 at Pune under the control of Inspector General of Police Bombay Presidency At present mai
80. apter Audible Noise 50 dBA at 1 meter Operating O to 45 degrees centigrade Temperature Humidity 10 90 relative humidity Warranty OEM onsite warranty 5 years for UPS and battery Short Circuit Protection MCB MCCB should trip or UPS should shutdown without blowing any fuses Input Over Voltage UPS should be absolutely safe in case of high voltage at input 9 16 Finger print enrollment device FED Live Scanner FED with software capable to take Rolled Plane Ten Finger Print for enrolment workstations at police stations level All Live scan components proposed shall meet the following industry standards governing sw Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS image capture amp compression It should be fully integrated and complaint with proposed State AFIS system i e FED should be directly operated from State AFIS application as well as from stand alone application provided by the bidder The bidder will develop all necessary interfaces and tools for integration with State NAFIS All required drivers and API will be procured by bidder Description Sr No 1 1 It Should comply FBI IOS specifications FBI Appendix F 2 Full Compliance with Wavelet Scalar Quantization Grayscale Image Compression Specification 3 Full Compliance with ANSI Data format for the interchange of Finger
81. archable log of events e Statistics Generation e Online Help 30 Antivirus support with patches and upgrades during Warranty and ATS periods 31 Demographic Details Information Management a Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 32 Availability of Interfaces for Integration with other Indian Police Software 33 Various types of customized reports as per Maharashtra Police requirements such as daily activity reports local data report searches based on crime types etc 34 Finger Print and Demographic Data Report Generation 35 Maintenance and Support It should have a capability of creating local removable data base for temporary comparison work 36 Facility for high availability disaster recovery HADR 4 10 15 CONDITIONS It is mandatory that all the desired features should be demonstrated at the time of technical evaluation of the system No second chance shall be provided for demonstration Technical offers which shall be found half partial complied shall be treated as cancelled The successful bidder will organize training programs to train the Maharashtra Police personnel for proper handling of the equipment system The successful bidder should also periodically organize refresher training Two computer programmers are to be provided for p
82. arly check performance of the operator against this SLA e Discuss escalated problems new issues and matters still outstanding for resolution e Review of statistics related to rectification of outstanding faults and agreed changes e Obtain suggestions for changes to improve the service levels The SLA has been logically segregated in the following categories 1 Implementation Service levels 2 Post Implementation Phase SLA Data Centre related SLAs A Application performance related SLA SLA for client site Infrastructure SLA for Application support Compliances amp Reporting procedure SLAs 7 6 IMPLEMENTATION PHASE SERICE LEVELS For any delay in installation and commissioning of the project Maharashtra Police will charge penalty 0 596 of the corresponding milestone value per week or part thereof subject to a maximum of 1096 of the project value Tals POST IMPLEMENTATION PHASE SERVICE LEVELS a Performance related SLAs Post Implementation SLA Following outlines service level indicators and the target performance levels to be maintained by the Operator during the contract period Table Performance related SLAs to be measured through the EMS tool we Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS Uptime for SAN NAS Disk Array and Tape including SAN NAS library SAN Switches etc
83. art date Department may levy a penalty of Rs 500 per week of non deployment 4 15 PROJECT DOCUMENTATION The successful bidder will provide documentation which would cover various aspects of the project This documentation should be submitted as the project undergoes various stages of implementation Indicative list of documents include Project Commencement Documentation Project Plan in giving out micro level activities with milestones amp deadlines It should ideally include documentation on all aspects talked in chapter 6 1 Training Plan and Training Material Training Material will include the presentations used for trainings and also the required relevant documents for the topics being covered m User Manuals User manual will include various details of the work done by the bidder like documents that were digitized scale of the documents format of the documents etc Data standards The successful bidder will provide the technical documents related to database created for the project Solution for integration of proposed AFIS with CCTNS National AFIS and other applications og 0G o0 Uo Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 4 16 ACCEPTANCE CRITERIA The AFIS application both online amp offline mode will be tested for 7 days at designated locations across Bureaus Districts Portable AFIS systems Police
84. ase 4 Multilayered security should be in place in order to access various features at Central Server which must be exhibited by the vendor at the time of evaluation etc 5 The AFIS must allow the implementation of an access control policy based on the use of logins passwords and or fingerprint login 4 10 8 ACCURACY 1 The system should be capable of achieving accuracy not less than 9996 for ten print and palm print i e if the search is true match then it should be in the first position 9996 of the time 2 The system should be capable of achieving accuracy for latent print search as if the search is true match then it should be in the first position 9096 of the time in first three positions 9596 of the time and in top ten positions 9996 of the time 4 10 9 RESPONSE TIME 1 Response time will be the time required for the server to search the finger print against the complete database and giving out the traced untraced result The benchmark response time sa Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS is around 6 secs for10 digit print and 20 seconds for latent print search in 1 lac finger print database 2 The application should be capable to accommodate 50 Ten digit print process 10 latent print concurrent processing and 5 Palm print pr
85. ata Centre to make AFIS system live e Installation shall mean to install and configure integrate every component and subsystem component required for functioning of the AFIS system e Co ordination with State Data Centre Operator for successful implementation of the application solution e Co ordination with connectivity service providers System Integrator of CCTNS and other agencies involved for successful implementation of system at the Data centre and Backup site e For Back up site the system integrator has to configure the system so that a copy of the production data at SDC storage resides at the back up site The connectivity between SDC and the backup site will be provided by the Department However it will be the responsibility of the system integrator to perationalize the back up process and provide a solution to meet the overall requirement The System integrator has to provide all requisite licenses software for back up of data at back up site e The System Integrator has to purchase a tape library and associated servers for the back up purpose at back up site ey s Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 4 12 2 SUPPLY INSTALLATION AND COMMISSIONING OF HARDWARE AND SOFTWARE AT ALL PROJECT LOCATIONS EXCEPT DATA CENTER AND BACKUP SITE e The selected bidder shall procure and supply all IT Active and Passive components The sel
86. ate wide Automated Fingerprint Identification System AFIS at Range Pune amp for 6 months Mumbai FPB level for six months 9 person 39 Customisation of AFIS 2 persons for a period of six months after Go Live 2 person for 6 months 40 OPE for 5 Years 4 Bureaus paper toner A Sub total for Services Provided During Implementation Phase Sum of items 1 40 Services Provided During Post Implementation Phase 41 Operations and NA Maintenance Services for 5 years after Go Live 42 Operations and NA Maintenance Services of all types of proposed AFIS applications online offline mode from e year to i0 year after Go Live total 5 years B Sub total for Services Provided During Post Implementation Phase Sum of items 41 42 C Blended Person Month Cost for 50 Person Months D Total price for AFIS System A B C Note Bid would be liable for rejection if the total price quoted for the IMPLEMENTATION PHASE A i e CAPEX is more than 65 of the Total price for AFIS System D Maharashtra Police has the right to delete any of the cost component s mentioned in the Price Summary and also has the right to increase or decrease the quantities of cost component s The bidder should ensure that rate mentioned above sufficiently covers all the expenses that the bidder shall incur for fulfilling the scope of work
87. ated Fingerprint Identification System AFIS vi Software License Management The bidder shall provide for software license management and control Bidder shall maintain data regarding entitlement for software upgrades enhancements refreshes replacements and maintenance bidder should perform periodic audits to measure license compliance against the number of valid End User software licenses consistent with the terms and conditions of site license agreements volume purchase agreements and other mutually agreed upon licensed software terms and conditions and report to Maharashtra Police on any exceptions to bidder terms and conditions to the extent such exceptions are discovered vii The bidder shall undertake regular preventive maintenance of the licensed software B As part of the Operation amp Maintenance services to provide application functional support services bidder shall provide i The Application Functional Support Services shall be provided for all software procured and implemented by the bidder The bidder shall render both on site maintenance and support services to Maharashtra Police ii Enhancements and defect fixes Bidder shall incorporate technological changes and provide enhancements as per the requests made by Maharashtra Police Bidder shall perform minor changes bug fixes error resolutions and minor enhancements that are incidental to proper and complete working of the application i
88. ating to the construction meaning scope operation or effect of this Agreement or the validity of the breach thereof which cannot be resolved through mutual negotiations shall be referred to a sole Arbitrator to be appointed by mutual consent of both the parties herein If the parties cannot agree on the appointment of the Arbitrator within a period of one month from the notification by one party to the other of existence of such dispute then the Arbitrator shall be nominated by the Secretary IT Government of Maharashtra The provisions of the Arbitration and Conciliation Act 1996 will be applicable and the award made there under shall be final and binding upon the parties hereto subject to legal remedies available under the law Such differences shall be deemed to be a submission to arbitration under the Indian Arbitration and Conciliation Act 1996 or of any modifications Rules or re enactments thereof The Arbitration proceedings will be held at Mumbai Pune Maharashtra India 8 11 SUBJECT LAWS AND JURISDICTION The Agreement shall be governed by Indian Laws and the Courts at Mumbai will have jurisdiction to entertain the dispute s qe oo Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 8 12 EXIT MANAGEMENT CLAUSE a Exit Management Purpose This clause sets out the provisions which will apply on expiry or termination of the Agreement
89. ations devices etc e System tool should contribute data to Service Model and it should provide run time changes utilize a Near Real Time Data Repository as its underlying database that is automatically populated by various discovery components of the monitoring solution This repository should allow for a layered topology view of all the services across the enterprise including dynamic infrastructures such as virtualization and cloud This repository should also be able to federate with other repositories CMDBs i e third party CMDB explanatory bidder should ensure SLAs as mentioned in RFP are met administration activities shall include tasks including but not limited to setting up the servers executing hardware and software updates when necessary e System administration activities shall include tasks including but not limited to setting up the servers other activities shall include o Configuring and apportioning storage space o Management and integration of databases o Implementing security on the Internet Intranet o Setting up of firewalls and authorization systems o Performing periodic backup of data and automating reporting tasks o Executing hardware and software updates when necessary 55 4 13 5 F Application Related Services Application related services shall complete the entire spectrum of services to be provided by the bidder The objective of app
90. ations hereunder with respect to such Information c Use the Information only as needed for the purpose of bidding for the Project d Except for the purpose of bidding for the Project not copy or otherwise duplicate such Information or knowingly allow anyone else to copy or otherwise duplicate such Information e Undertake to document the number of copies it makes f On completion of the bidding process and in case unsuccessful promptly return to the Purchaser all Information in a tangible form or certify to the Purchaser that it has destroyed such Information 3 The Bidder shall have no obligation to preserve the confidential or proprietary nature of any Information which a Was previously known to the Bidder free of any obligation to keep it confidential at the time of its disclosure as evidenced by the Bidder s written records prepared prior to such disclosure or b Is or becomes publicly known through no wrongful act of the Bidder or c Is independently developed by an employee agent or contractor of the Bidder not associated with the Project and who did not have any direct or indirect access to the Information 4 The Agreement shall apply to all Information relating to the Project disclosed by the Purchaser to the Bidder under this Agreement 5 The Purchaser will have the right to obtain an immediate injunction enjoining any breach of this Agreement as well as the right to pursue any and all other rights and remed
91. ba Mumbai 400 001 Phone 022 22023399 22049701 Fax 022 22023399 22026566 Sub Undertaking on Patent Rights Sir 1 I We as Bidder do hereby undertake that none of the deliverables being provided by us is infringing any patent or intellectual and industrial property rights as per the applicable laws of relevant jurisdictions having requisite competence 2 I We also confirm that there shall be no infringement of any patent or intellectual and industrial property rights as per the applicable laws of relevant jurisdictions having requisite competence in respect of the equipment systems or any part thereof to be supplied by us We shall indemnify Maharashtra Police against all cost claims legal claims liabilities arising from third party claim in this regard at any time on account of the infringement or unauthorized use of patent or intellectual and industrial property rights of any such parties whether such claims arise in respect of manufacture or use Without prejudice to the aforesaid indemnity the Bidder shall be responsible for the completion of the supplies including spares and uninterrupted use of the equipment and or system or any part thereof to Maharashtra Police and persons authorized by Maharashtra Police irrespective of the fact of claims of infringement of any or all the rights mentioned above 3 If it is found that it does infringe on patent rights intellectual industrial property rights I We absolve Maha
92. be binding to all concerned parties d SLA will be applicable for each project locations Service Level Severity of Measurement Penalty Description Violation Application Critical Level 1 defect shall be 0 5 of the HYP for every hour of Support resolved within 6 business down time at a stretch or in parts up Performance hours from the time of to total timeo 4 eund a month reporting fault details per bug This down time shall be calculated over and above the total hours of downtime permissible by Department Application Medium Level 2 defects shall be 0 25 of the HYP for every hour of Support resolved within 72 hours down time at a stretch or in parts up Performance from the time of reporting t5 total time of 72 hours in a month fault details per bug This down time shall be calculated over and above the total hours of downtime permissible by Department Application Low Level 3 defects shall be 0 1 of the HYP for every hour of Support resolved within 120 hours down time at a stretch or in parts up Performance from the time of reporting to total time of 120 hours in a fault details month per bug This down time shall be calculated over and above the total hours of downtime permissible by Department ee s Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS e Compliances amp Reporting procedure S
93. ble AFIS System S No Item Quantity 1 Notebook Computer 50 2 Palm print Live Scanner 50 3 Digital SLR Camera 50 4 9 NETWORK CONNECTIVITY Network connectivity will be an important aspect of the AFIS to be hosted at SDC and it will be helpful in seamlessly integrating State data centre SDC with the bureaus district offices amp police stations The New AFIS system will be using the connectivity available for the existing CCTNS system System should be compatible with PSTN ISDN lines Internet SWAN P2PLL VPNoBB VSAT WIMAX Mobile Data card connectivity 2G 3G and 4G network LAN cabling at RQWS At each of the RQWS two LAN points needs to be created i e one for workstation and second for laptops provisioned for mobile unit Also one LAN point needs to be created at five regional controls of Mumbai City for mobile unit The System integrator is required to undertake LAN cabling for two such IO points from the switch already provisioned at nearby office under CCTNS project The LAN cable should be CAT 6 and should be placed under ISI PVC conduit from the switch to the points where workstations and mobile unit is proposed to be placed within the premise Bidder has to provide CAT 6 patch cords also for desktops and laptops at each of the covered location The IO points should be the of same make as of CAT 6 OEM and should be a single OEM solution LAN cabling at Bureaux At each of the Bureau as per AFIS w
94. blished before bidder in case of consortium regarding signing of the contract establishment of office in India Maharashtra before signing of the contract 8 Bidder should have valid documentary proof Provide Copy of Sales Tax VAT registration of Sales Tax VAT registration number number 9 Bidder should have latest sales tax clearance Provide documentary proof of Sales Tax FY 2013 14 certificate issued by Sales Tax Clearance Certificate from Sales Tax Department Department 10 Bidder should have PAN card Provide copy of PAN card 11 The bidder all bidders should not have Undertaking self declaration as per format been blacklisted by Central government State governments or government corporations of India as on the date of bid submission Annexure B section 4 should be submitted along with the Technical bid 131 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 26 PROFILE OF KEY PERSONNEL Please attach the profiles of the key personnel who would be involved during the course of this project The profile shall necessarily include the following details in the format mentioned below S NO Particulars Details 1 Proposed Position 2 Name of Firm and Years with the Firm 3 Name of Staff Insert full name 4 Date of Birth 5 Education ndicate college universityand other specialized
95. by Authorized signatory of the d ooo Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS India Maharashtra or the same should be bidder prime bidder in case of consortium established before signing of the contract regarding establishment of office in India Maharashtra before signing of the contract 9 Bidder should have valid documentary proof of Sales Provide Copy of Sales Tax VAT registration number Tax VAT registration number 10 Bidder should have latest sales tax clearance Provide documentary proof of Sales Tax certificate issued by Sales Tax Department Clearance Certificate from Sales Tax Department 11 Bidder should have PAN card Provide copy of PAN card 12 The bidder all bidders in case of consortium Undertaking self declaration as per format in should not have been blacklisted by Central Annexure B section 4 should be submitted along government State governments or government with the Technical bid corporations of India as on the date of bid submission Note a The bidder can be a company or a consortium of not more than 2 companies registered under relevant 3 2 act i e 1 Prime bidder plus one consortium partner The consortium must be strictly restricted to primary bidder and the OEM s of the AFIS hardware and software Authorized agents Licensees Collaborators of foreign firms are NOT all
96. c will be required to be approved by fingerprints experts of Maharashtra and Maharashtra Police 4 13 POST IMPLEMENTATION SUPPORT SERVICES As part of the post implementation services the bidder shall provide support for the software hardware and other infrastructure provided as part of this RFP Bidder shall provide five years of comprehensive AMC for all the products software supplied that includes 1 Warranty support 2 Annual Technical Support ATS 3 Handholding Services a Operations and maintenance services for the server and related infrastructure supplied and commissioned by the bidder for the application at the Data Center and Disaster Recovery Center b Central Helpdesk from the Maharashtra Police designated premises C Software maintenance and support services d Application functional support services The services shall be rendered onsite from the Maharashtra police designated premises To provide the support for the police stations higher offices and other locations across the State UT where the software hardware and other infrastructure will be rolled out bidder is expected to provide experienced and skilled CaA ns Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS personnel support The bidder will also ensure that there is a Service Center available or setup at each district or a group of districts of the State as pe
97. cations covered under the project 4 12 5 SUPPLY INSTALLATION CUSTOMIZATION AND COMMISSIONING OF AFIS SOFTWARE LIVE SCANNER APPLICATION AND SUPPLY INSTALLATION amp COMMISSIONING OF EMS SOLUTION AND ANTIVIRUS SOLUTION l Conduct of System Study requirement study and customize the Application as per the requirement ll Preparation of System Requirements Specifications SRS for additional functionalities workflow customization localization and different integration points lll Preparation of implementation document with respect to Configuration Customization and integration as per the requirement of Department IV Solution Development and or Customization and or Configuration and or Extension and or default workflow configuration and or Report Development and or Flexi parameterized Reporting module Development as required V Formulation of test plans and test cases for additional functionalities and different integrations if required VI Change Reference document include all the changes or deviations from the base version of the AFIS VII Testing of the configured AFIS solution integration and additional functionalities VIII Enhancements of functions services as per state specific requirements integration requirements IX Configuration and commissioning and testing of the EMS solution and Antivirus Server 4A ooo Request for Proposal for selection of system integrator for deployment of state wide Automated F
98. cccssscccccecssssssnecececscseseeaeeececsseesesaeaeeeeecessesnsaeaeseesensees 118 15 Undertaking On Training the USePs c cccccccssccccsssseceesenececeeaeceseeaeeeeseaaeceseeaaeeseseaeeseneaas 119 16 Undertaking On Exit Management and Transition ccccccccccessssessnceeeeecesseseseeeeeesensees 120 17 Undertaking On Continous Improvement cccccccccecessssssececececseseceseeeeeeesseseneaeseeseeses 121 18 Undertaking On Personnel tede ertt ettet oae tede Re reae dex REGERE EREE 122 19 Undertaking On Provision of Work Environment at Premises of Maharashtra Police 123 gt Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 20 Undertaking On Changes to Contract Clauses essere enne enne 124 21 Undertaking from OEM on Authorization of Use of their OEM Products 125 22 Format of Self Declaration eterni cesottdeceebbedacevabtecaevdccedecotccersoancestte 126 23 Particulars of the Bidder Consortium eese eene nennen eren en n 127 24 Profiles of Previous Project Experience ccccccessscesssecssseecseeessaecssasecseeeessaesesaeessseeesenes 129 25 Qualification criteria compliance sheet sese 130 26 Profile of Key Personne ccccccsssceessscececssssececssssececsesaececsesaeeeceeasececsesaeeeeseaaeeseseaaeeeeseaas 132 27 Proposed Resource Deployment
99. cludes supply and installation of state wide Automated Fingerprint Identification System AFIS with capability of palm print identification amp scalability to Automated Facial Image recognition Systems amp Iris recognition which includes all required Application Database and System Software and Hardware for Central AFIS Server and Client System in such quantity and of such configuration and specification as specified in the document The scope of work also includes the integration and customization of proposed solution according to requirement of Maharashtra Police Project Duration The project is envisaged to be completed in the following two phases The timelines for completion and the project duration is given below S No Phase Duration 1 Implementation phase 1 year Go live 2 Post Implementation phase For a period of 10 years from Go live date Geographical coverage of the Project The geographical coverage of the project would be as per the table below S No Type of Office Number of sites 1 Police Stations 1117 2 Bureaux 4 3 Police Units RQWS 41 4 Data Centre at SDC Mumbai 1 5 Back Up site 1 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 4 2 SCOPE OF SERVICES The objective is to implement latest Automatic Fingerprint Identification System AFIS in the state The system wil
100. ction of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS Government of Maharashtra as per Indian Information Technology Act 2000 The Digital Signature of this Authorized User will be binding on the Firm It shall be the responsibility of Partners of the Firm to inform the Certifying Authority or Sub Certifying Authority if the Authorized User changes and apply for a fresh Digital Signature Certificate The procedure for application of a Digital Signature Certificate will remain the same for the new Authorized User The same procedure holds true for the Authorized Users in a Private Public Limited Company In this case the Authorization Certificate will have to be signed by the Director of the Company or the Reporting Authority of the Applicant For information on the process of application for obtaining Digital Certificate the Contractors may visit the section Digital Certificate on the Home Page of the Electronic Tendering System The Contractor should Ensure while procuring new digital certificate that they procure a pair of certificates two certificates one for the purpose of Digital Signature Non Repudiation and another for Key Encipherment 3 Recommended Hardware and Internet Connectivity To operate on the Electronic Tendering System the Contractors are recommended to use Computer System with at least 1 GB of RAM and broadband connectivity with minimum 512 kbps bandwidth However
101. d the electronic Tendering System enforces time locks that ensure that no activity or transaction can take place outside the Start and End Dates and time of the stage as defined in the Tender Schedule At the sole discretion of the tender Authority the time schedule of the Tender stages may be extended C Terms and Conditions for Online Payments The Terms and Conditions contained herein shall apply to any person User using the services of MAPO Maharashtra hereinafter referred to as Merchant for making Tender fee and Earnest Money deposit EMD payments through an online Payment Gateway Service Service offered by ICICI Bank Ltd in association with eTendering Service provider and Payment Gateway Service provider through MAPO Maharashtra website i e https mapo maharashtra etenders in Each User is therefore deemed to have read and accepted these Terms and Conditions Privacy Policy The Merchant respects and protects the privacy of the individuals that access the information and use the services provided through them Individually identifiable information about the User is not willfully disclosed to any third party without first receiving the User s permission as covered in this Privacy Policy This Privacy Policy describes Merchant s treatment of personally identifiable information that Merchant collects when the User is on the Merchant s website The Merchant does not collect any unique information about the User such as Use
102. de Automated Fingerprint Identification System AFIS VIII In case any hard disk drive of any server SAN NAS or client machine is replaced during warranty AMC the unserviceable HDD will be property of Maharashtra Police and will not be returned to bidder IX Warranty should not become void if Maharashtra Police buys any other supplemental hardware from a third party and installs it within these machines under intimation to the bidder However the warranty will not apply to such supplemental hardware items installed X The bidder shall carry out Preventive Maintenance PM including cleaning of interior and exterior of all hardware and testing for virus if any and should maintain proper records at each site for such PM Failure to carry out such PM will be a breach of warranty AMC and the warranty AMC period will be extended by the period of delay in PM Xl Bidder shall monitor warranties to check adherence to preventive and repair maintenance terms and conditions XII The bidder shall ensure that the warranty complies with the agreed Technical Standards Security Requirements Operating Procedures and Recovery Procedures XIII Bidder shall have to stock and provide adequate onsite and offsite spare parts and spare component to ensure that the uptime commitment as per SLA is met XIV Any component that is reported to be down on a given date should be either fully repaired or replaced by tem
103. deployment of state wide Automated Fingerprint Identification System AFIS 9 ANNEXURE A TECHNICAL SPECIFICATIONS The specifications indicated below are minimal specifications and the vendor may suggest higher better latest specifications so as to insure the optimal performance of the system and adhere to response time as indicated in the tender document Note Bidders are expected to design and proposed AFIS technical solution over amp above minimum indicative specifications given in the tender document Any augmentation to Centralized AFIS hardware bill of material required to meet SLA s shall be done by bidder System Integrator Bidder is supposed to provide a 5 years comprehensive warranty on all the products mentioned in the Annexure A Technical Specifications of the RFP Minimum technical specifications for data center and disaster recovery sites 9 1 Database Server Intel AMD 64 1 no min e Minimum 2x hexa core processor with 2 1GHz or above with 1066Mhz FSB 2000 MT s expandable to 4 physical processor with min 4 MB L3 cache per processor e Processor should be latest series generation for the server model being quoted e OS support Microsoft Windows Server 2003 2008 Enterprise Edition Red Hat Enterprise Linux 5 amp 4 AP SUSE Linux Enterprise Server 9 Solaris for x86 e Memory RAM Min 64 GB scalable to 256 GB e RAID controller with RAID 0 1 5 with 256 MB cache e HDD hot pluggable 4
104. dles shall be proved The base stand should be made up of 5 prongs duly pressed welded together centrally with a pedestal bush with good quality twin wheel castors The stand and other metal parts excluding central spindle shall be powder coated Complete steel structure shall be pretreated and powder coated with minimum thickness of 60 microns coating Acentral spindle of 25mm diameter rod without threads shall be provided with revolving arrangements The adjustable height of chair shall be from 530 to 570 mm A good quality tapestry cloth shall be provided on seat amp back in attractive color shade 101 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 10 ANNEXURE B TECHNICAL BID DOCUMENT FORMAT The bid document submitted by the bidder should at least contain the following Covering letter Authority letter Undertaking on abiding by all the RFP Terms and Conditions Format for undertaking on blacklisting 1 2 3 4 5 Non Disclosure Agreement NDA 6 Undertaking on Patent Rights 7 Undertaking on Conflict of interest 8 Non Malicious Code Certificate 9 Undertaking on Pricing of items of Technical Response 10 Undertaking on Compliance and sizing of Infrastructure 11 Undertaking on Provision of Support for Software 12 Undertaking on Integration of AFIS with CCTNS NAFIS amp other Applications 13 Undertakin
105. during the evaluation of the technical offer We understand and agree that our Commercial Proposal is firm and final and that any clarifications sought by you and provided by us would not have any impact on the Commercial Proposal submitted by us Yours faithfully Date Signature Name amp Designation Name and Address of Company Seal Stamp of Company 113 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 10 UNDERTAKING ON COMPLIANCE AND SIZING OF INFRASTRUCTURE Company letterhead Date To Shri Hemant N Nagrale Addl Director General of Police P amp C Office of the Director General of Police Maharashtra state State Police Headquarters Old Council Hall Shahid Bhagat Singh Marg Colaba Mumbai 400 001 Phone 022 22023399 22049701 Fax 022 22023399 22026566 Sub Undertaking on Compliance and Sizing of Infrastructure Sir 1 I We as Bidder do hereby undertake that we have proposed and sized the hardware and all software including licenses based on the workload speed performance amp storage capacity requirement provided by Maharashtra Police in the RFP document and in accordance with the Service Level requirements and minimum specifications provided for Software licenses Servers SAN amp NAS Storage SAN Switch Tape Library Enterprise Management System Antivirus Backup Software and assure Maharas
106. e 20 Automated Latent Print Update 21 Automated Palm Print amp Latent Palm Print Update 22 Finger Print and Demographic Data acquisition It should have the capacity to record and maintain interactive Finger Print and demographic data acquisition 23 Efficient case processing and linking with the captured latent palm print 24 Automated search against unresolved latent records during new Ten Digit Slip registration replace 25 Networking and Data Updating Capabilities Between State AFIS and Remote Stations Between National AFIS and State AFIS 26 Inter AFIS Data Portability and Query Processing 27 Secure and Stable Database with Licensing All required software for servers storage RQWS and Mobile AFIS such as Operating System Software RDBMS EMS and management software etc should be perpetual The software for servers should be of enterprise class and licenses should be processor core based Bidder shall be responsible to provide adequate number of licenses and to meet licensing obligation in all respects All software licenses should include ten years ATS Software Assurance 28 Architecture should be scalable 29 System Administration e Access control policy based on the use of logins passwords and or fingerprints login e User Administration and Access Permission Control e Audit trail System Monitoring and Log Management e Database Backup and Recovery e Report Generation e Generate se
107. e The best as mentioned in RFP with the terms and Management practice software are met conditions of site license compliancecounters agreements volume updated every other purchase agreements and month reflect the end other mutually agreed upon user licenseterms specific licensed software terms and to each application per conditions and report to workstation per CPU Maharashtra Police on any Oraclecore factors IBM exceptions to bidder terms PVU per named user and conditions to the and so on extent such exceptions are discovered 53 4 13 5 A Server Monitoring System Administration The solution should RFP clause is self Administration amp Management Services including the followings activities shall include e Configuration of server parameters operating systems administration and tuning e Operating system administration including but not limited to management of users processes resource contention preventive maintenance and management of upgrades including migration to higher versions and patches to ensure that the system is properly updated Re installation in the event of system crash failures e Maintenance of a log of the performance monitoring of servers including but not limited to monitoring CPU disk space memory utilization I O utilization etc e Management of the user names roles and passwords of all the relevant subsystems including but not limited to servers applic
108. e drawn on a nationalized bank in favor of Director General of Police Maharashtra State Mumbai only having validation period of 1 Year from last date of bid submission OR online though payment gateway via NEFT RTGS iv The EMD inthe form of Bank Guarantee should be submitted in person at the Director General of Police Maharashtra State Office on the date of Tender Opening v Unsuccessful Bidder s bid security will be discharged returned as promptly as possible but not later than 60 days after the award of the contract to the successful bidder vi The successful bidder s bid security will be discharged upon the successful bidder signing the Contract and furnishing the Performance Bank Guarantee vii No interest will be payable by the Maharashtra Police on the amount of the Bid Security viii The bid security may be forfeited a Ifa Bidder withdraws his bid or increases his quoted prices during the period of bid validity or its extended period if any or b In the case of a successful bidder if the Bidder fails to sign the Contract or to furnish Performance Bank Guarantee within the specified duration w n9 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 3 10 PERFORMANCE BANK GUARANTEE i The successful bidder shall at his own expense deposit with Maharashtra Police within 15 working days of the date of notice of award of the contract or p
109. e Interface USB 2 0 e Certifications o ISO IEC 19794 6 o FCC Class A o RoHS o P54 compliant o USB F certified o CE e Certifications for Eye Safety o Class 1 LED Product o IEC EN 62471 standards OEM should provide required SDK and application along with the IRIS Capture device IRIS processing software should have the following features 147 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS The system should be capable of receiving storing matching and retrieving electronically transmitted Iris data from AFIS workstations Enrollment Workstations and Portable Systems The system should fully integrate with AFIS application i e Central Server side application District AFIS application Enrollment workstation application amp Portable AFIS application The system should capture and store IRIS library The system should have features for 1 1 IRIS authentication The system should have features for 1 n IRIS identification In case of Identification the system should be capable of achieving accuracy of FNIR lt 1 and FPIR lt 0 01 with a multimodal search using Iris For individual biometric modalities the accuracy should be as follows FNIR lt 3 and FPIR lt 0 01 The system should show list of eyes that may contain error The system should generate various reports on IRIS matching eye library etc The system should auto detect the pupi
110. e also agree that you reserve the right in absolute sense to reject all or any of the products services specified in the tender response It is hereby confirmed that I We are entitled to act on behalf of our company corporation firm organization and empowered to sign this document as well as such other documents which may be required in this connection Date Signature Name In the capacity of Seal Stamp of bidder Witness Signature Witness Name Witness Address CERTIFICATE AS TO AUTHORISED SIGNATORIES l the Company Secretary of certify that who signed the above Bid is authorized to do so and bind the company by authority of its board governing body Date Signature Company Seal 137 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS a Price Summary A single quote is being asked in the commercial bid The rate in the commercial bid would have to be filled in the following format S No Cost Item Unit Cost Quantity Cost X Taxes Y INR Total Cost INR INR including taxes X Y INR Services Provided During Implementation Phase 1 Data Centre site 1 Minimum Server quantity sizing to be done by the bidder 2 Disaster Recovery 1 Minimum Site Servers quantity sizing to be done by the bidder 3 Data Centre site 1 Minimum Blade Chass
111. e re sees 20 4 3 Key requirements for implementation of AFIS Application esee 20 4 4 Proposed Architecture of the New AFIS cccsccccccscssssssnsecececsceesesnsaeseceessessesaeaeeeeseeseeseaaeas 22 45 Centralized State AFIS System eee ero Y era ERE ERE ERR dds e EE EE ERE es 22 4 6 District Level System AFIS Workstation cccccccccccsssseceesssceeecssssececssseeceessssecsesssaeeseseeaees 24 4 7 Enrollment Workstation for Police Station ene 25 48 Portable AFIS Systelti e eene e rot ceu Y aa y v ES Ue EIEEE tects 26 4 9 Network Connectivity scssi diccia aacra sedebereueeseseascceeecceavedssedesetedeeassacdeae tens 27 4 10 Proposed Software Specification of AFIS ccscsscccccceeessesssecesecessssesssaeceseessessessnaeeesess 28 4 10 1 Compliance with the International Standards esses 28 XRq Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 4 10 2 Standard Module Requirement of AFIS cccccccccssseceessscececssseeceesssseeeesssseceessseeeeeseaees 29 4 10 3 Matching Module Requirements Of AFIS sessi 30 4 10 4 Demographic and Textual Data Module Requirements of AFIS cccsesssseceeeeeseeseeees 30 4 10 5 Search module requirements Of AFIS ccccccccccecssssssssececececssseseeaececeesseeseaeaeeeeeess
112. e the need to station Hence kindly remove this as this is an perform multiple searches of the same requirement essential latent print requirement 38 4 10 14 6 Automated search chance print upto 360 This should be a manual selection to RFP requirment deg orientation avoid unnecssary burden on the remains unchanged search engines to do 360 deg search as this is an for all searches Hence kindly request essential you to remove this requirement or requirement make it as manual selection option 6 Last date of submission of tender offer Derisloute Be taken 16 04 2015 WE request authority to extend the by Tender 8 bid submission at least by 3 4 weeks Committee Queries by IBIOS 30 3 1 1 The Bidder must be 1 A company in India registered under the Companies Act 1956 or 2 A Consortium of not more than 2 companies registered under the relevant act The Consortium should have come into force before last date of submission of Increase participation maximum 3 consortioum members may be allowed Tender requirement remains unchanged In past tenders most of the bidders participating as consortium consisted not more tender or 3 Original Equipment Manufacturer OEM for hardware and software than 2 companies As per Technical Committee the change had made and in the past most companies bidding with two consortium only 31 3 1 5 Bidder Any consort
113. ected bidder would be required to undertake all the necessary works related to installation of all the components at the locations covered under the project e Installation shall mean to install and configure integrate every component and subsystem component required for functioning of hardware supplied under this tender e Installation and commissioning of the all IT Infrastructure components including all hardware and software at all project locations e All active and passive components as required for setting up the supplied hardware infrastructure to make the required Infrastructure commissioned at the project locations e All documentation generated during design installation and commissioning phase shall always be made available to the Department on request e Atall police stations one computer system should be configured for AFIS system i e from all Police station web based AFIS application should be accessible 4 12 3 COMMISSIONING OF NETWORKING SOLUTION AT PROJECT LOCATIONS As a part of these services SI has to undertake the followings Co ordinate with State CCTNS System Integrator BSNL SWAN operator for IP addressing schema etc Configuration of browser etc and other network related activities for accessing the application from the respective location 4 12 4 USER CREATION FOR ACCESSING AFIS APPLICATION The SI is required to create users as per the Department s need so that application is accessible from various lo
114. ed Bid Hashes Seals within the Tender Time Schedule Key dates published in the Detailed Notice Inviting Tender The Bid Data is to be prepared in the templates provided by the Tendering Authority of MAPO The templates may be either form based extensible tables and or uploadable documents In the form based type of templates and extensible table type of templates the Contractors are required to enter the data and encrypt the data using the Digital Certificate In case Uploadable document type of templates the Contractors are required to select the relevant document compressed file containing multiple documents already uploaded in the briefcase Notes a The Contractors upload a single documents or a compressed file containing multiple documents against each unloadable option b The Hashes are the thumbprint of electronic data and are based on one way algorithm The Hashes establish the unique identity of Bid Data C The Bid hash values are digitally signed using valid class II or Class III Digital Certificate issued any Certifying Authority The Contractors are required to obtain Digital Certificate in advance d After the hash value of bid is generated the Contractors cannot make any change addition in its bid data The bidder may modify bids before the deadline for Bid Preparation and Hash Submission as per Time Schedule mentioned in the Tender documents e This stage will be applicable during both Pre bid Pre q
115. eeping hardcopy of the reports and to reproduce search record slip The equipments Computer CPU monitor printer flatbed scanner and live scanner should be housed in a suitably designed table of size 1200 mm L X 750 mm W X 750 mm H A workstation chair with low back arm and tilting mechanism should also be provided with the table The FP expert at the remote end should be able to store fingerprint data textual and photo graphic data conduct ten print and latent print searches out of the database available in the district workstation If the search result is negative or uncertain it shall automatically put the request in queue for firing query to central server for verification amp or updating on Central Server Whenever an emergency demands the remote operator may dial the central server for out of turn connectivity and retrieve search result for dissemination There should be a facility to create and store number of temporary auxiliary database for document or chance print cases for inmates vs chance print verification The FP expert at the remote end should be able to circulate chance print case through Chance Print Circulation module for panel opinion The FP expert at the district bureau should be able to verify finger palm print slips send to central server from police stations of that district After verification of F P Expert of District is done slips are cross examined by Dy Director F P of regional bureau which supervise that
116. election of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS project s operations as a result of undertaking the transfer During the exit management period Successful bidder shall use its best efforts to deliver the services This Exit Management plan shall be furnished in writing by Successful bidder within 7 days from the receipt of notice of termination or before the expiry of the Agreement for Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS project 8 13 LIQUIDATED DAMAGES In the event of the Bidder s failure to submit the Bonds Guarantees and Documents and supply the solution equipment as per schedule specified in this RFP Maharashtra Police may at its discretion withhold any payment until the completion of the contract Maharashtra Police may also deduct from the Bidder as agreed liquidated damages to the sum of 0 596 of the contract price of the delayed undelivered services as per section 6 1 Project Timelines of RFP for every week of delay or part of a week subject to the maximum value of the Liquidated Damages shall not exceed more than 1096 of the value of delayed services This right to claim any liquidated damages shall be without prejudice to other rights and remedies available to Maharashtra Police under the contract and law Request for Proposal for selection of system integrator for
117. er the completion of search Automated comparison of each rolled and flat ten print image to ensure proper sequence validation of fingers Automated image quality check of each ten prints flat print palm print amp latent print during enrollment Multi finger matching searching of latent prints against all 20 finger prints both rolled and flat in Ten digits Print record The latent search algorithms should also support search with no filtering and 100 data penetration to eliminate the need to perform multiple searches of the same latent print Ten prints amp Latent print should be searched automatically against the ten finger print database and simultaneously unsolved latent database The system should be capable to enroll and search match a slip having less than ten prints in case of amputee bandaged missing fingers aa n Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 10 Palm print should be searched against unsolved palm latent database 11 Latent fingerprints should be searched against the ten print finger database and l simultaneously unsolved latent fingerprint data base 12 Latent palm prints should be searched against the palm print database and simultaneously unsolved latent palm print data base 13 The system should be capable of matching of latent prints of u
118. erein may lead to my disqualification or dismissal if engaged Date Signature of staff member or authorized representative of the staff Day Month Year Full name of authorized representative 27 PROPOSED RESOURCE DEPLOYMENT Brief Description No of Resources Responsibility Qualification Certifications deployed at the proposed Technical Degree Diploma Resource Level 133 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS Number of years with the Organization Summary of Professional Domain Experience Highlights of Assignments handled and significant accomplishments Educational Background Training and Certifications 28 PROJECT IMPLEMENTATION METHODOLOGY 1 The Bidder is required to submit the proposed technical solution in detail Following should be captured in the explanation a Strength of the Bidder to provide services including examples or case studies of similar work done for other clients b Understanding of the requirements C Clear description of the proposed solution d Project Management Methodology Bidder s approach to manage the entire project for timely completion e Project Organization and Management Plan f Project Monitoring and Communication Plan Bidder s approach to project monitoring and communications among stakeholders g Implementation plan Bidder s approach to i
119. ering portal of Government of Maharashtra The process of Enrolment is explained in Step i Registration of New Contractors Registration Link https maharashtra etenders in tnduploads mah pressnotices RegistrationofContractorsOnline pdf The Contractors may obtain the necessary information on the process of enrolment either from Helpdesk Support Team 020 30187500 or may visit the information published under the link Enroll under the section E Tendering Toolkit for Bidders on the Main Portal of of the Electronic Tendering System for MAPO i e https maharashtra etenders in 2 Obtaining a Digital Certificate https maharashtra etenders in mah DigitalCerti asp The Bid Data that is prepared online is required to be encrypted and the hash value of the Bid Data is required to be signed electronically using a Digital Certificate Class II or Class III This is required to maintain the security of the Bid Data and also to establish the identity of the Contractor transacting on the System This Digital Certificate should be having Two Pair 1 Sign Verification 2 Encryption Decryption The Digital Certificates are issued by an approved Certifying Authority authorized by the Controller of Certifying Authorities of Government of India through their Authorized Representatives upon receipt of documents required to obtain a Digital Certificate Bid data information for a particular Tender may be submitted only using the Encryption
120. eriod of six months post Go Live to Maharashtra Police for customization It is the Bidder System Integrator responsibility to coordinate with all stake holders and configure help to configure all the network equipment in collaboration with all stake holders like SDC BSNL and CCTNS System Integrator Maharashtra Police will facilitate the required permission authorization for the above Technical support of all types should be made available during implementation amp operation and maintenance phase post Go live and adhere to the SLA s The successful firm shall provide comprehensive on site warranty for all items equipment Hardware amp Software for a period of 5 years from the date of installation of the System 7 The quantity of AFIS Workstations Enrollment Workstations and Portable AFIS system or any other item can be increased or decreased at any stage till the delivery of consignment is complete 8 Sole proprietary and ownership License rights of all the hardware and software including data will be with the Maharashtra Police 4o 0o Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 4 11 WORK FLOW FOR AFIS The AFIS will follow a particular set of activities for various cases the work flow will guide the process and also generate alerts if certain steps are pending The work flow for different cases is
121. ernet browser o t should provide Secure Sockets Layer SSL 128 bit encryption and Secure Shell SSH Version 2 and support VPN for secure access over internet o Ability to measure power historically for servers or group of servers for optimum power usage o Blade enclosure should have provision to connect to display console central console for local management like trouble shooting configuration system status health display Built in KVM switch or Virtual KVM feature over IP Dedicated management network port should have separate path for management 80 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS e Support heterogeneous environment AMD Xeon and RISC EPIC CPU blades must be in same chassis with scope to run Win2003 2008 Server Red Hat Linux 64 Bit UNIX Suse Linux 64 Bit UNIX Solaris x86 e Warranty 5 years comprehensive 9 3 Blade Servers e Blade can be half full height with I O connectivity to backplane e 2 Hexa core 2 93 GHz or above with 12 MB shared L3 cache 1066 MHz 2000 MT s FSB e Processor should be latest series generation for the server model being quoted e Min 64 GB FBD RAM with min 8 Nos free slots for future expandability e Minimum Memory 64 GB scalable to 128 GB per blade e The Blade should have redundant 4 Gbps Fiber Channel HBA only for database server e 2 X 1000BASE T Tx Gigabit LAN port
122. es less than 100MB e The system should have Infra red camera support e The system should be scalable with an Unlimited Database Size e The system should have Web Interface e The system should Produce reports on offenders cases and facial comparison e The system should have provision for proper administration and access control e The system should have provision for Post Event Searching 146 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 14 ANNEXURE F IRIS CAPTURE AND RECOGNITION SYSTEM Maharashtra Police intends to also integrate the iris capture and recognition system with the AFIS The functionality of the face recognition system is as below Participated in latest international benchmarks done by the NIST dedicated to IRIS Iris Challenge Evaluation http www nist gov itl iad ig ice cfm Specifications for IRIS Capture Device e Form Handheld IRIS Capture device e Capture Mechanism Dual Optical System for simultaneous capture of both iris images e Operating Distance 120 to 140 mm e Iris Diameter gt 210 pixels e Spatial Resolution 4 0 Ip mm at 6096 or higher contrast e Biometric Data Interchange formats ANSI INCITS 379 2004 ISO IEC 19794 6 e Illumination Near Infra Red NIR e Weight Less than 1 kg e Power Input USB e Power Consumption 500 mA e Operating Temperature 0 C to 49 C e Humidity 10 90 non condensing
123. esignation iv GBPA No Guarantee Bond No 159 Queries Tender No DGP 17 6162 AFIS 26 2012 680 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint AFIS Sr No Bidding Document Reference s Section number Page number Content of RFP requiring clarification Points of Clarification required Reply on Query Queries by Smart Chip Limited 1 The bidders are expected to demonstrate a Proof of Concept POC of the AFIS solution The bidders will be provided the following set of input data for the We request you to please reconsider POC i this clause and relax this clause for Bidding Document format of FACTS system of CMC Ltd the vigaers who have aiready re S undergone and successfully qualified This RFP has been reference Bid k the benchmarking test at the time of prepared as per the Evaluation expected to convert the data in the ae PoC s with regard to previous tenders latest NCRB Evaluation NIST file formats and bring all the NEN Framework setup hardware software to CID Tender Ne guidelines As per P DGP 17 6162 Computerization AFIS RFP tender terms Section No 3 4 Headquarters Pune for Page No 14 15 demonstrating POC If necessar 2010 ROG required ES nite Y 11 26 2012 Dated 9th July 2012 test data test database size can be and 25th January increased or decreased by Technica
124. essenaeas 31 4 10 6 Verification Module Requirements of AFIS esses eene nnne nnns 32 4 10 7 System Security ccscscacin cese accen ceu see ha ce era ea cu Ye aa ce ro Ted n ene ea exu a caa eee ea ba cce d Eais 33 ANOS vds M 33 40 9 RESPONSE TIME cscs oec Eee eene Saas tee ee eeu goa Eae e o beo ERR ee HOUR ene e uen od dds 33 4 10 10 Finger print Palm print Database Storage Subsystem sssseee 34 4 10 11 Asset Management Reporting Subsystem SLA Management Incident management 34 4 10 12 Fingerprint Palm print Transaction Communication Subsystem 35 4 10 13 General Reg ilements cessit e het meteo ad te deed peperere sese dr pes 36 4 10 14 Miscellaneous REQUIFEMENKS csecsccccececsesesssaecececesseseaeseceeecesseseaaeceeeeseeesesssaeeeeess 38 4 10 15 ConditlOrs ose eeto t teri E E veseuasamsanttesusseesaatev ing se ic Nd tA EE eve vis uPeE 40 4 11 Work Flow for AFIS eorr tetuer ro eter vet e Ur ha er e DCN Eee era ue n dk Y ne RYE RS 41 4 11 1 Finger Impression Slips e eei cec tea reete taie cer iade ne aiaeei Dao sens 41 4 11 2 CONVICTION Slips ccccsccececessessseececeeeceeseseaaesecececessesaaseeececesessesaeaeeeceeeseusesaeaeseeseuseesenaeas 41 4 11 3 Chance Print Case circulation seessesesseseseeeeeeeeneee nennen nennen nennen nennen 41 4 11 4 Document Case Circulatio
125. f the database available in the portable system and also able to create no of temporary database for document or chance print cases Portable AFIS System should be able to verify finger palm chance print slips send to central server After verification of F P Expert of District is done slips are cross examined by Dy Director F P of regional bureau which supervise that district By cross examination of Dy Director F P result will be intimated to concerned Police station automatically by Central Server Portable AFIS System shall cater to the following workload Sr No Specification Units 1 Database 1 1 Ten digit slip database 50 000 1 2 Upgradeability 1 00000 1 3 Number of prints to be stored slip 10 2 Slap 1 4 Single print latent chance database 5000 1 5 Upgradeability 10 000 1 6 Palm Print Database 8 000 1 7 Upgradability Up to 10 000 1 8 Palm Print latent chance database 1 000 6 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 1 9 Upgradability Up to 2 000 1 10 Textual and photographic Database Yes 2 Daily Record and Searches 2 1 Number of search slips 50 2 2 Number of latent chance prints 20 3 Working Hours 3 1 System working hours 24 hours 3 2 Manual working hours 2 shifts 3 3 Effective manual hours per day 12 hours Hardware for Porta
126. failures with minimum application outage It is not expected that redundant systems are supplied however if the same is required to be provisioned then the bidder may provide the same to meet the overall solution and SLA requirement c Interoperability The entire system subsystem should be interoperable in order to support information flow and integration Operating systems database and storage technologies from several vendors must interact well with each other These systems should also have the open architecture solutions such as XML LDAP SOA etc where information data can be ported to any system whenever desired d Security The application shall be designed for an end to end security blanket to protect applications services data and the infrastructure from malicious attacks or theft from external through internet and internal through intranet hackers Using Firewalls and Intrusion detection systems shared CCTNS Infrastructure such attacks and theft should be controlled and well supported and implemented with the security policy The virus and worms attacks should be well defended with Gateway level Anti virus system along with workstation level Anti virus mechanism e Integration of AFIS with CCTNS Another most important aspect which should be taken care while designing the AFIS is about seamless integration with CCTNS application as well as other AFIS of National UIDAI Database f Workflow Management and Customizati
127. fees amp fees of professionals reasonably by Maharashtra Police and or its representatives if any such conflict arises later Yours faithfully Date Signature Name amp Designation Name and Address of Company Seal Stamp of Company 111 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 8 NON MALICIOUS CODE CERTIFICATE Company letterhead Date To Shri Hemant N Nagrale Addl Director General of Police P amp C Office of the Director General of Police Maharashtra state State Police Headquarters Old Council Hall Shahid Bhagat Singh Marg Colaba Mumbai 400 001 Phone 022 22023399 22049701 Fax 022 22023399 22026566 Sub Non Malicious Code Certificate Sir 1 1 We hereby certify that the software being offered developed as part of the contract does not and will not contain any kind of malicious code that would activate procedures to a Inhibit the desired and the designed function of the equipment solution b c Cause damage to the user or his equipment solution during the operational exploitation of the equipment solution Tap information regarding network network users and information stored on the network that is classified and or relating to National Security thereby contravening Official Secrets Act 1923 2 There are will be no Trojans
128. fier Application with requisite hardware e Enrollment Workstation shall contain One Fingerprint Palm Acquisition Enrollment application for Rolled Plain Palm Print with requisite hardware e Portable AFIS System shall contain Complete AFIS Application on Notebook Computer with facility of Latent Chance print search through forensic grade live scanner 4 3 KEY REQUIREMENTS FOR IMPLEMENTATION OF AFIS APPLICATION Some of the key requirements for implementation have been covered in the following a Scalability All components of the AFIS application and system must support scalability to provide continuous growth to meet the requirements and demand of various loads A scalable system is one that can handle increasing numbers of requests without adversely affecting the response time and throughput of the system The proposed solution should support both vertical the growth of computational power within one operating environment and horizontal scalability leveraging multiple systems to work together on a common problem in parallel Q5 s Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS b Availability All the components must provide adequate redundancy to ensure availability of the application at SDC Designing for availability assumes that systems will fail and therefore the systems are configured to mask and recover from component or server
129. g on Service Level Compliance 14 Undertaking on Deliverables 15 Undertaking on Training the Users 16 Undertaking on Exit Management and Transition 17 Undertaking on Continuous Improvement 18 Undertaking on Personnel 19 Undertaking on Provision of work environment at premises of Maharashtra Police 20 Undertaking on changes to contract clauses 21 Undertaking from OEM on Authorization of use of their OEM Products 22 Format of Self Declaration 23 Particulars of Bidder Consortium 24 Profiles of previous project experience 25 Qualification Criteria Compliance Sheet 26 Profile of Key Personnel 27 Proposed Resource Deployment 28 Project implementation methodology 29 Compliance to Software Specifications 30 Compliance to Hardware Configurations 102 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 1 COVERING LETTER Company letterhead Date To Shri Hemant N Nagrale Addl Director General of Police P amp C Office of the director general of police Maharashtra State State Police Headquarters Old Council Hall Shahid Bhagat Singh Marg Colaba Mumbai 400 001 Phone 022 22023399 22049701 Fax 022 22023399 22026566 Ref Request for Proposal Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS project
130. gement RQ2M server The transactions will be processed based on priority assigned to each transaction External authorized agencies can also submit searches and records via the queuing interface Transaction Subsystem will be responsible for executing the workflows on the incoming data and transaction type Fingerprint Palm print Transaction Subsystem drives the search engine using the data provided and information available in the Identity Management System The bidder should provide the Fingerprint Palm print Transaction Subsystem that integrates the proposed search engine and should also have flexibility to integrate other search engines in futures The proposed Fingerprint Palm print Transaction Subsystem at minimum should meet the following requirements The Transaction Subsystem should run on COTS hardware and should be platform independent The proposed Transaction Manager should run on 64 bit operating systems either Linux or Windows 7 Redundant server architecture that automatically re configures itself in case of failure The proposed system should be of enterprise class and highly scalable both vertically and horizontally 9 All transaction inside the Transaction Manager should be NIST EBTS based The Transaction Subsystem should implement workflows as per Indian Law enforcement requirements Integrate with Criminal attribute database for encounter update and conviction information update Suspect
131. gned the above Bid is authorized to do so and bind the company by authority of its board governing body Date Signature Company Seal Name 104 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 2 AUTHORITY LETTER Company letterhead Date To Shri Hemant N Nagrale Addl Director General of Police P amp C Office of the Director General of Police Maharashtra state State Police Headquarters Old Council Hall Shahid Bhagat Singh Marg Colaba Mumbai 400 001 Phone 022 22023399 22049701 Fax 022 22023399 22026566 lt Bidder Representative s Name gt lt Designation gt is hereby authorized to sign relevant documents on behalf of the Company in dealing with RFP of reference lt RFP No and Date gt He is also authorized to attend meetings and submit Technical and Commercial information as may be required by you in the course of processing above said RFP Thanking you Authorized Signatory Name Name amp Signature of Authorized Person Company s Seal 105 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 3 UNDERTAKING ON ABIDING BY ALL THE RFP TERMS AND CONDITIONS Company letterhead Date To Shri Hemant N Nagrale Addl Director General of Police P amp C Office of the Director General
132. harashtra Police has entered into a Contract Contract means the agreement entered into between the Maharashtra Police and the Bidder as recorded in the Contract form signed by the parties including all the attachments and appendices thereto and all documents incorporated by reference therein Maharashtra Police means Director General of Police Maharashtra State Mumbai 8 2 PAYMENT TERMS The successful bidder will sign a Service Level Agreement SLA with Maharashtra Police covering all the required services The payment schedule and milestones are divided into two phases a Implementation Phase b Operations and Maintenance Phase S No Payment Milestone 6 Payment Implementation Phase 1 Team Mobilization 5 96 2 Process and system study preparation of detail SRS gap 5 96 analysis amp design document 3 Digitization of the existing data Image and Demographic 10 data of Finger Print Record and Search Slips and import convert the digitized data Image and Demographic data of existing AFIS into the new AFIS system 4 Customization of AFIS software 10 5 Procurement and installation of Hardware Server side and 15 client side 6 Data centre commissioning 5 96 7 System Integration testing and implementation 5 96 8 Project Go live 10 96 Operations and Maintenance Phase 9 Twenty half yearly installments paid over the 10 years of 35 Operations and Main
133. he effect of relieving the bank provided that nothing hereinabove will enlarge or extend the liability of the Bank under this guarantee Any part payment made bythe Bank under this Guarantee shall proportionately reduce the amount outstanding under this guarantee 5 This Guarantee will be subject to Indian law and jurisdiction of courts in Mumbai 6 Notwithstanding anything contained above i Our liability under this bank guarantee shall not exceed Rs amount in number gt gt Rupees amount in words only in aggregate ii This bank guarantee shall be valid up to Date and iii Weare liable to pay the guaranteed amount or any part thereof under this bank guarantee only and only if we receive a written claimor demand on or before lt lt Date gt gt And if no such claim is received by us bythe date mentioned as aforesaid then all rights of the DGP M S Mumbai under this guarantee shall cease 7 The beneficiary should seek confirmation of issuance of this guarantee from the controlling office of the issuing branch which is Name of Branch 8 We Name of Bank lastly undertake not to revoke this guarantee during its currency except with the previous consent ofthe DGP M S Mumbai in writing 158 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS Dated the day of 2015 For Name of Bank i Signature i Name ii D
134. hecking the availability of services Non availability of even one of the services would amount to no service available for the purpose of this SLA and thus breach The SLA will be measured at the Data Centre level and will not include the Network time The SI has to provide suitable EMS module to that effect ENCIMA Aqu Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS c SLA for client site Infrastructure Time in which a complaint query is resolved after it has been responded to by the IT service management This service level will be measured on a monthly basis for each implementation site a These service levels will be monitored on a monthly basis for each implementation site b The SI is expected to submit a monthly report on the availability to Department c Covering Client Site Infrastructure Systems d The below tables gives details on the Service Levels the SI should maintain Table SLA for client site Infrastructure Measured through incidents reported thought helpdesk module of EMS Components Resolution time Penalty Computers Any defect issue 2days from the time of Rs 500 per day till the issue is reported with respect to Computer incident is reported by the resolv d hardware software keyboard mouse and other peripherals supplied with it Department or its end user Resolution of is
135. hedule will be available for decryption and re encryption and to upload the relevant documents from Briefcase A Contractor who has not submitted his Bid Preparation and Hash Submission stage within the stipulated time will not be allowed to decrypt re encrypt the bid data submit documents during the stage of decryption and Re encryption of bids submitting the bids online 7 Short listing of Contractors for Financial Bidding Process The Tendering Authority will first open the Technical Bid documents of all Contractors and after scrutinizing these documents will shortlist the Contractors who are eligible for Financial Bidding Process The short listed Contractors will be intimated by email 152 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 8 Opening of the Financial Bids The Contractors may remain present in the office of the Tender Opening Authority at the time of opening of Financial Bids However the results of the Financial Bids of all Contractors shall be available on the MAPO e Tendering Portal immediately after the completion of opening process 9 Tender Schedule Key Dates The Contractors are strictly advised to follow the Dates and Times allocated to each stage under the column Contractor Stage as indicated in the Time Schedule in the Detailed tender Notice for the Tender All the online activities are time tracked an
136. heduled maintenance time and measured from the time DEPARTMENT and or its employees log a call with the SI team of the failure or the failure is known to the SI from the availability measurement tools to the time when the System is returned to proper operation CT Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS d Availability means the time for which the services and facilities are available for conducting operations on the DEPARTMENT systems including application and associated infrastructure Percentage availability is defined as chedule eration Time stem Downtime chedule eration Time Scheduled Operation Time System Downtime Scheduled Operation Time 100 e Helpdesk Support shall mean the 11 x6 9AM to 8 PM basis support centre which shall handle Fault reporting Trouble Ticketing and related enquiries during this contract f Incident refers to any event abnormalities in the functioning of the any of IT Equipment s Services that may lead to disruption in normal operations of the Data Centre System or Application services 7 3 INTERPRETATION amp GENERAL INSTRUCTIONS a The business hours are 9 00AM to 8 00PM on alldays Mon Sat The SI however recognizes the fact that the DEPARTMENT offices will require to work beyond the business hours on need basis b Non Business Hours shall mean hours excluding Busine
137. htra Police that the sizing is sufficient for all the functionalities envisaged in the RFP document 2 Any augmentation of the proposed solution or sizing of any of the proposed solutions software hardware and associated Licenses in order to meet the minimum tender requirements and or the requisite Service Level requirements given by Maharashtra Police will be carried out at no additional cost to Maharashtra Police Yours faithfully Date Signature Name amp Designation Name and Address of Company Seal Stamp of Company 114 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 11 UNDERTAKING ON PROVISON OF SUPPORT FOR SOFTWARE Company letterhead Date To Shri Hemant N Nagrale Addl Director General of Police P amp C Office of the Director General of Police Maharashtra state State Police Headquarters Old Council Hall Shahid Bhagat Singh Marg Colaba Mumbai 400 001 Phone 022 22023399 22049701 Fax 022 22023399 22026566 Sub Undertaking on Provision of Support for Software Sir 1 I We as Bidder do hereby undertake the provision for Annual Technical Support Warranty support Services as defined in the RFP for all the primary components Web Server Application Server Database and Operating System etc of the AFIS Software during the duration of the contract period 2 We also undert
138. i Hemant N Nagrale Addl Director General of Police P amp C Office of the Director General of Police Maharashtra state State Police Headquarters Old Council Hall Shahid Bhagat Singh Marg Colaba Mumbai 400 001 Phone 022 22023399 22049701 Fax 022 22023399 22026566 Sub Undertaking on Deliverables Sir I We as Bidder do hereby undertake the adherence of required Certification or above standards to the processes deliverables artifacts to be submitted to Maharashtra Police proposed as part of the AFIS Project We also recognize and undertake that the Deliverables artifacts shall be presented and explained to Maharashtra Police and other key stakeholders identified by Maharashtra Police and also take the responsibility to provided clarifications as required by Maharashtra Police We also understand that the acceptance approval and sign off of the deliverables by Maharashtra Police will be done on the advice of Core Group and or the Technical Team and or the nominated representative of Maharashtra Police We understand that while all efforts shall be made to accept and convey the acceptance of each deliverable in accordance with the project schedule no deliverable will be considered as accepted until a specific written communication to that effect is made by Maharashtra Police Yours faithfully Date Signature Name amp Designation Name and Address of Company Seal Stamp of Company 118
139. idates 49 4 13 1 XV The bidder shall develop and maintain an inventory database to include the registered hardware warranties Though the RFP does mention for Asset Tracking System However it needs to be included in EMS scope to provide detailed capability and ensure proper integration with CMDB and Helpdesk System CMDB and Helpdesk system procured as part of this tender will have integration and information exchange issues If home grown solution or scripts are used to do this function to reduce costs Proposed solution should have the auto discovery tool Should be able to collects information from desktops laptops workstations network and servers Should have the ability to verify inventory data changes with current asset details before permanently updating the system of record Discovery should be automatic and continuous to detect real time changes in the IT infrastructure Discovery should work without requiring agent installation that is agent less discovery while discovery Layers 2 through Layers 7 of OSI model RFP clause is self explanatory Bidder should develop and maintain an inventory database Asset register which also includes the registered hardware warranties Should use Industry standard protocols such as WMI SNMP JMX SSH to perform discovery without requiring the installation of an agent Discovery system should have ability to modif
140. ies available at 108 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS law or in equity for such a breach 6 Nothing contained in this Agreement shall be construed as granting or conferring rights of license or otherwise to the bidder in any of the Information Notwithstanding the disclosure of any Information by the Purchaser to the Bidder the Purchaser shall retain title and all intellectual property and proprietary rights in the Information No license under any trademark patent or copyright or application for same that are now or thereafter may be obtained by such party is either granted or implied by the conveying of Information The Bidder shall not alter or obliterate any trademark trademark notice copyright notice confidentiality notice or any notice of any other proprietary right of the Purchaser on any copy of the Information and shall reproduce any such mark or notice on all copies of such Information 7 This Agreement shall be effective from the date the last signature is affixed to this Agreement and shall continue in perpetuity 8 Upon written demand of the Purchaser the Bidder shall i Cease using the Information ii Return the Information and all copies notes or extracts thereof to the Purchaser forthwith after receipt of notice and iii Upon request of the Purchaser certify in writing that the Bidder has complied w
141. ification System AFIS 21 The Transaction Subsystem should support verification or authentication transaction The Transaction Subsystem should provide automatic generation of transaction subject ID 22 transaction control number and this transaction control number TCN should be traceable in the entire system through the entire life cycle of the transaction Remote Query can be fired from multiple locations at the same time with same or different priority 23 System s ability to have priority based processing of matching requests received from 24 workstations The system should be capable of indicating Query No Date wise Time wise to the transaction in need of priority and provide tools to initiate the priority processing The Remote Query Workstation NAFIS of State UT SCRB Should integrate with all the 25 existing legacy state AFIS over Remote Query Queue Priority Management System The system should generate flash to be displayed at concerned workstation i SL No in 26 Queue ii Searching iii Total No of Records to be searched iv No of Records searched counter v Approximate time to be taken to complete the processing Total time taken shall be flashed after the completion of search 27 Bidder has to provide Standard API Middleware bridge software so that State Legacy AFIS can be upgraded integrated with State ROT NAFIS 28 Zero transaction loss and thus transaction persistence sh
142. ii Routine functional changes that include user and access management creating new report formats and configuration of reports iv Bidder shall provide user support in case of technical difficulties in use of the software answering procedural questions providing recovery and backup information and any other requirement that may be incidental ancillary to the complete usage of the application v The bidder shall migrate all current functionality to the new enhanced version at no additional cost to Maharashtra Police and any future upgrades modifications or enhancements vi The bidder shall perform user ID and group management services vii The bidder shall maintain access controls to protect and limit access to the authorized End Users of the Maharashtra Police viii The services shall include administrative support for user registration creating and maintaining user profiles granting user access and authorization providing ongoing user password support announcing and providing networking services for users and providing administrative support for print file directory server etc w Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 5 Other services covered under operations and maintenance phase A Server Monitoring Administration amp Management Services including the followings
143. ill also be available on the department GoM website All such amendments shall be binding on them without any further act or deed on Maharashtra Police part Prospective bidders are advised to periodically browse the above mentioned websites to find out any further corrigendum addendum notice published with respect to this RFP In the event of any amendment Maharashtra Police reserves the right to extend the deadline for the submission of the bids in order to allow prospective bidders reasonable time in which to take the amendment into account while preparing their bids 5 8 PRE BID QUERIES The bidders will have to submit their queries via email to ig prov mum mahapolice gov in ig scrb pune mahapolice gov in in the format provided below before 1200 Hrs on 4 April 2015 Content of RFP Sr No Bidding Document Reference s Section T PC Points of Clarification requiring clarification number Page number required Any change w r t pre bid queries shall be uploaded on the eTendering system as corrigendum This will form a part of this bid document Ss NE Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 58 CLARIFICATION OF OFFERS To assist in the scrutiny evaluation and comparison of offers Director General of Police Maharashtra State may at its own discretion ask some or all bidders for clarification of their
144. in the RFP with the proposed solution However if at the time of Go live National AFIS or other applications are not available then the same need to be integrated in the Operations and maintenance phase by the System Integrator An undertaking to that effect should be given by the bidder at that time 24 The system should have provision for submission of Single Digit search from Web browser based Remote query to the Central AFIS 4 10 14 MISCELLANEOUS REQUIREMENTS Miscellaneous Requirements additionally the following features should also be considered for New AFIS System 1 The system should feature dynamic quality upgrade of stored fingerprints and palm prints at the time of each trace by maintaining a virtual set of best quality prints from the entire set of available prints for a given person It should be possible for an expert to manually set a quality for a given print 2 Automatic Henry Classification of 10 digit F P Record Search Slip e Assign a primary pattern automatically e Provides secondary reference classification automatically e Sub classification by measuring core and or delta distance and ridge count optional 3 Automated ridge direction determination 4 Automated core and delta detection and extraction 5 Automated minutiae quality assignment 6 Automated search chance print upto 360 degree Orientation 7 Capability to take chance print negative image directly
145. including the manufacturer s knowledge base with complete collections of technical articles Of QN Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 3 As part of the Operation amp Maintenance services bidder shall provide The scope of the services for overall IT infrastructure management shall include 365x24x7 on site Monitoring Maintenance and Management of the server and related infrastructure supplied and commissioned by the bidder for the application at the Data Center and Back up Site The business hours in Maharashtra Police will be from 0900 hours to 2000 hours on all days Mon Sat Bidder will plan these services accordingly The bidder shall provide the MIS reports in specified format for all the devices installed in the Data Center and backup site in format and media as mutually agreed with the Maharashtra Police on a monthly basis Whenever required by Maharashtra Police bidder should be able to provide additional reports in a pre specified format The indicative services as part of this support are as below a System Administration Maintenance amp Management Services b Application Monitoring Services Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS c Network Management Services d Backend Services Messaging etc e Sto
146. ine Submission of 3 Tender 25 3 2015 17 01Hrs 16 4 2015 17 30Hrs 4 Close of Tech Bid 16 4 2015 17 31Hrs 17 4 2015 17 30Hrs 5 Close of Price Bid 16 4 2015 17 31Hrs 17 4 2015 17 30Hrs 6 Online Final Confirmation 17 4 2015 17 31Hrs 20 4 2015 13 00Hrs Technical Bid 7 Opening 20 4 2015 15 00Hrs 30 4 2015 18 00Hrs 8 Price Bid Opening 30 4 2015 18 01Hrs 30 6 2015 18 00Hrs 6 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS TENDER NOTICE Date 19 03 2015 Office of the Director General of Police Maharashtra State Mumbai Maharashtra Police Headquarters Old Council Hall Shahid Bhagat Singh Marg Colaba Mumbai 400 001 Phone 022 22023399 22028346 Fax 022 22023399 22026566 Director General of Police Maharashtra State Mumbai on behalf of the Hon ble Governor of Maharashtra invites online tenders for the following works from the firms who are having experience of similar type of work The description of work and earnest money are as under Sr Name of Work Earnest Money Deposit Tender Price No INR INR 1 Request for Proposal for installation 50 00 000 2 000 commissioning and maintenance of Automated Fingerprint Identification System AFIS for Maharashtra State Police Bidders have to submit a non refundable Tender Price Rs 2000 through online using payment ga
147. ingerprint Identification System AFIS X Conduct User acceptance testing and roll out Xl The AFIS software should be customized and should be available in English and Marathi 4 12 6 DATA MIGRATION BACKLOG CONVERSION Maharashtra Finger Print Bureau has following physical record of convicted and arrested person upto December 2014 Sr No Type of record Total No of record 01 Convicted Record 291990 02 Arrestee Record 272186 Total 564176 In Maharashtra FACTS system was functioning at Pune amp Mumbai for Maharashtra Police These two systems are not functioning now and backup of databases of ten print finger print image demographic data and unidentified chance print image data is available on DAT tapes Records of rolled 10 prints and unidentified chance prints in database are in fiif format The total physical record of finger impression slips are scanned in JPEG format with 500PPI and renamed with PIN numbers Demographic database and scanned JPEG image database will be provided to the successful bidder and it is mandatory for the system integrator to migrate digitize approximately 5 70 000 finger print paper records scanned JPEG image database fiif format database into NIST format and upload the digitized data into the new AFIS system along with textual demographic photographic information The bidder required to submit data migration approach document develop the migration tool demonstrate the
148. int Identification System AFIS e 500 unsolved scene of crime prints in fiif format of FACTS system of CMC Ltd e 100 Palm print records in bmp format e 10 unsolved scene of crime Palm prints in bmp format The bidders are expected to convert the data in the NIST file formats and bring all the setup hardware software to CID Headquarters Pune for demonstrating POC If necessary test data test database size can be increased or decreased by Technical Committee Integration amp scalability of Face recognition system and IRIS system will also be technically evaluated by Technical Committee in POC Note Details will be communicated to bidders qualified for Technical Evaluation The test data will be given during the time of evaluation The AFIS solution by the bidder during the POC will be tested on the following parameters Evaluation criteria sub criteria Weightage A AFIS Performance Speed and Accuracy 40 B AFIS Core functionality 30 C AFIS General functionality 10 D Hardware Compliance 5 E Compliance on System Architecture and solution 5 F Vendor profile Vendor capabilities for enhancements support 5 and maintenance G Integration with Iris and facial image recognition applications 5 Overall Technical Evaluation Score 100 e Second stage Commercial bids of only those bidders who obtain minimum 6096 score in overall Technical Evaluation 7096 score in AFIS perf
149. ion Name and Address of Company Seal Stamp of Company 124 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 21 UNDERTAKING FROM OEM ON AUTHORIZATION OF USE OF THEIR OEM PRODUCTS OEM Letterhead Date To Shri Hemant N Nagrale Addl Director General of Police P amp C Office of the Director General of Police Maharashtra state State Police Headquarters Old Council Hall Shahid Bhagat Singh Marg Colaba Mumbai 400 001 Phone 022 22023399 22049701 Fax 022 22023399 22026566 Sub Authorization to lt Company name of Implementation agency gt for providing our products and services Sir This is to certify that I We am are the Original Equipment Manufacturer in respect of the products listed below I We confirm that name of Implementation agency have due authorization from us to bid and provide our products and services to Maharashtra Police that are listed below as per Request for Proposal RFP document The lt name of Implementation agency gt is authorized for providing the Solution Implementation Training amp Maintenance Services Information Technology Infrastructure and System Integration Services to Maharashtra Police on our behalf We further endorse the warranty contracting and licensing terms provided by SI to Maharashtra Police as per RFP terms Sr No Product Name Remarks 1 2
150. ion management and backups of patch to rollback in case of problems How the interface for the application to scan the doc From scanner is there any web based or thick client based application SI should provide the GUI application which would be easy to interact and capture the finger print with full personal details Once the interface build always option to enhance for improvement and well tested as part of regression testing Well certified tool should be used to test application AFIS solution at clinent location online as well as offline should web based interface for capture of scan finger palm print with full personal details demographic database How the interface for the finger print on application Is there any device to capture or the finger print and how we are storing in server There should be a device for user to use and same image should be captured using the application to store in AFIS solution at clinent location online as well as offline should web based interface for the database To keep the valid data application should be well managed GUI capture of scan finger palm print with full personal details demographic database How many user will be using the application Is there any concurrency required to server sizing Always application should handle multiple user concurrently To manage multiple customer internal or
151. ious services as per requirement of Maharashtra Police for implementation of AFIS successfully Following major services to be done by the Bidder a Supply Installation and commissioning of Hardware and Software at Data Center and Backup Site b Supply Installation and commissioning of Hardware and Software at remaining project locations as defined in Geographical coverage of Project c Commissioning of Networking Solution at Project locations d User creation e Configuration and Customization of AFIS software f Supply Installation and Commissioning of EMS solution antivirus Server g Data Migration h Integration with CCTNS NAFIS UIDAI Database i Training and Capacity Building The Bidder is expected to start the work at all the covered locations from the date of signing of contract The Bidder needs to co ordinate with the District Nodal officer for proper and timely closure of implementation activities at the respective districts locations covered under the project The detailed scope of work is given below 4 12 1 SUPPLY INSTALLATION OF HARDWARE AND SOFTWARE AT DC AND BACK UP SITE e The rack space and co location services will be provided by the Department State Data Centre operator e The System integrator has to Supply Install and commission of IT Infrastructure components such as Servers Databases Networking amp Security components Storage Solution Software and other IT components required at the D
152. ired by Maharashtra Police bidder should be able to provide additional reports ina pre specified format The indicative services as part of this support are as below a System Administration Maintenance amp Management Services b Application Monitoring Services Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS c Network Management Services d Backend Services of glass for enterprise monitoring Messaging etc e Storage Administration and Management Services f Backup and Restore Services Software License Management The bidder shall provide for software license management and control Bidder shall maintain data regarding entitlement for software upgrades enhancements refreshes replacements and maintenance bidder should perform periodic audits to measure license compliance against the Asset Management Solution should Solution should help mitigating the legal risks with a management of normalized terms and conditions Specifically on license assets provide out of the box compliance reports for hundreds ofapplications of the main publishers Microsoft Oracle IBM RFP clause is self explanatory bidder 52 4 13 3 VI number of valid End User provide best Practices Adobe and VMware for should ensure SLAs software licenses consistent for Software license instanc
153. is quantity sizing to be done by the bidder 4 Disaster Recovery 1 Minimum Site Blade Chassis quantity sizing to be done by the bidder 5 Data Centre site 2 Minimum Blade Servers quantity sizing to be done by the bidder 6 Disaster Recovery 2 Minimum site Blade Servers quantity sizing to be done by the bidder 7 Data Centre site 5 TB storage SAN NAS amp Switches 8 Disaster Recovery 5 TB site storage SAN NAS amp Switches 138 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 9 Tape Library 1 10 24 Port Type 2 Managed Switch 11 48 Port Switch 2 12 AFIS workstations 77 13 Enrollment 1117 Workstations 14 Notebook Computer 50 15 Digital SLR Camera 50 16 Web Camera 1122 17 Network Printer 4 18 Laser Printer 1162 19 Photo Printer 4 20 Flatbed Scanners 1194 21 UPS for 120min 4 backup 15 KVA 22 UPS for 120min 1158 backup 1 KVA 23 Finger print 1167 enrollment device FED 4 4 2 24 Palm Print Finger 50 print Enrollment Device For portable AFIS 25 LAN Cabling amp Switch Cabling amp Switches as per requirement 26 Air Conditioner 50 27 Furniture Table for 62 AFIS Workstations 28 Furniture Chair for 77 AFIS Workstations 29 AFIS Software for 1 Server including customizati
154. ith the obligations set forth in this paragraph 9 This Agreement constitutes the entire agreement between the parties relating to the matters discussed herein and supersedes any and all prior oral discussions and or written correspondence or agreements between the parties This Agreement may be amended or modified only with the mutual written consent of the parties Neither this Agreement nor any right granted hereunder shall be assignable or otherwise transferable 10 CONFIDENTIAL INFORMATION IS PROVIDED AS IS WITH ALL FAULTS IN NO EVENT SHALL THE PURCHASER BE LIABLE FOR THE ACCURACY OR COMPLETENESS OF THE CONFIDENTIAL INFORMATION 11 This Agreement shall benefit and be binding upon the Purchaser and the Bidder and their respective subsidiaries affiliate successors and assigns 12 This Agreement shall be governed by and construed in accordance with the Indian laws For and on behalf of the Bidder Date Signature Name amp Designation Name and Address of Company Seal Stamp of Company 109 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 6 UNDERTAKING ON PATENT RIGHTS Company letterhead Date To Shri Hemant N Nagrale Addl Director General of Police P amp C Office of the Director General of Police Maharashtra state State Police Headquarters Old Council Hall Shahid Bhagat Singh Marg Cola
155. itor 2 7 TFT LCD with approx 230 000 dots Brightness adjustment 12 Sensitivity ISO 100 to 3200 13 Warranty 5 years comprehensive warranty 14 Camera Case Protective camera case to be provided for securing the camera 9 19 Web Camera Sr No Specifications 1 Effective Pixels 2 megapixel Not more than 4MP 2 Interpolation Image interpolation 6 megapixel and above 3 Image Sensor High quality CMOS sensor CaA T aa Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 4 OS Supported Windows XP Vista 7 or Equivalent Linux OS 5 Interface USB 2 0 USB 3 0 ready 6 Night Vision Inbuilt lights for night vision with brightness controller 7 Microphone In built microphone 8 Warranty 5 years comprehensive warranty 9 Drivers Plug and play equipment inbuilt drivers 9 20 Photo Printer Sr No Specifications 1 Ink System Min 4 colors 2 Print Resolution 5760x1440 dpi 3 Print direction Bi directional printing 4 Print Speed For Photo Approx 12 sec photo or better 5 Printer Interface USB 2 0 Hi Speed 6 OS Supported Windows XP Vista 7 or Equivalent Linux OS 7 Paper hold capacity Input Min 120 Sheets Output Min 50 Sheets 8 Paper feed method Friction feed 9 Warranty 5 years comprehensive warranty 9 21 Split Air Conditioners ga ooo
156. ium member in case of consortium must have successfully executed and completed in the last ten financial years at least 3 AFIS installations at law enforcement agencies across the world Bidder any consortium member in case of consortium must have successfully executive and completed in the last 10 financial years at least 2 AFIS installation at law enforcement agencies in India Tender requirement remains unchanged Queries by HP Page RFP Clause tent of RFP ted R Repl No Section Content o Query Suggested Response eply on Query 1 Helpdesk should provide modern data analysis methods for terueturedidara insight and value to RFP clause is self service desk by explanatory As makes 90 percent of leveraging unstructured mentioned in RFP Central Helpdesk from the all data Tapping this E as well as structured data bidder should provide 47 4 13 3a Maharashtra Police data will help improve 2 Helpdesk Should Allow central help desk and designated premises end user experience as productivity well as increase IT for smart ticket feature 3 Solution should provide a Hot Topic Analytics feature and should intelligently display an interactive ensure SLAs as mentioned in RFP are met diagram indicating the hot topics among recent incidents so that users can easily discover incident trends and their relative impacts and identify problem cand
157. l iris and eyelids to a high degree of accuracy The system should allow to manually specify the location of the iris and eyelids The system should have facility for image enhancement The system should have facility for automated image quality rating for each IRIS The system should have facility to search an IRIS image The system should have provision to check IRIS image with another IRIS image from the library The system should be able to handle unlimited database size The system should have proper access control 148 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 15 ANNEXURE G GUIDELINES ON OPERATING THE ELECTRONIC TENDERING SYSTEM This annexure explains the details of the Maharashtra Governments electronic tendering system Bidders are expected to go through the details of this annexure carefully in order to be fully aware of the procedure 15 1 PRE REQUISITES TO PARTICIPATE IN THE TENDERS PROCESSED BY MAPO 1 Registration of Contractors on Electronic Tendering System on Sub Portal of MAPO The Contractors Non Registered in MAHARASHTRA POLICE and interested in participating in the e Tendering process of MAPO shall be required to enroll on the Electronic Tendering System To enroll contractor has to generate User ID and password on the https mapo maharashtra etenders in Once the ID is generated the Contractor can login into the eTend
158. l the documents of same type or compress the documents in a single compressed file in zip or rar formats and upload the same It is mandatory to upload the documents using the briefcase facility Therefore the Contractors are advised to keep the documents ready in the briefcase to ensure timely bid preparation Note Uploading of documents in the briefcase does not mean that the documents are available to MAPO at the time of tender Opening stage unless the documents are specifically attached to the bid during the online Bid Preparation and Hash Submission stage as well as during Decryption and Re encryption stage 2 Online viewing of Detailed Notice Inviting Tenders The Contractors can view the Detailed Tender Notice along with the Time Schedule Key Dates for all the Live Tenders released by MAPO on the home page of MAPO e Tendering Portal on https mapo maharashtra etenders in under the section Recent Online Tender 3 Online Tender Fees To Download of Tender Documents The Pre qualification Main Bidding Documents are available for free downloading However to participate in the online tender the bidder must purchase the bidding documents via online mode by filling the cost of tender form fee i e All the eligible contractors can make payment of Tender through online by using their Debit Card Credit Card or Net Banking 4 Online EMD payment and Bid Preparation and submission of bid Hash seal of Bids Bid preparati
159. l 2013 Committee Integration amp scalability of Face recognition system and IRIS system will also be technically evaluated by Technical Committee in POC 2 Final Score Page The Technical bid shall have a Since you are looking for a highly Tender clause No 16 weightage of 30 in the overall accurate AFIS solution we request remains unchanged evaluation of the bid and the Commercial bid shall have a weightage of 70 in the overall evaluation The final score of the bidder shall be 0 3 Technical Score 0 7 Commercial Score you to please reconsider this clause and amend it to weightage of Technical Bid to 70 in the overall evaluation of the bid and the Commercial bid shall have a weightage of 30 in the overall evaluation The final score of the bidder shall be 0 7 Technical Score 0 3 Commercial Score Queries by Papillon Systems India Pvt Ltd Ten print card consists 10 rolled prints 10 slaps 4 4 2 and 2 palms Hence TP card data base scalibility upto 50 lacs means it covers palm prints also Hence no need of having seperate palm data base please clarify RFP clause is self explanatory we require separate ten print and palm print database as palm print slips of property offences and serious offences are only kept on the record In searching a chance prints can be either latent finger or latent palm Hence no need of separate index unle
160. l have state of the art image processing and pattern recognition techniques to capture encode store and match fingerprints and palm prints automatically and at very high speed and precision The system should automatically digitally physically mount the existing data Image and Demographic details C A D B from the existing system The system will also incorporate a database about descriptive roll modus operandi and photographs mug shots of persons whose fingerprints are taken for record and search purposes thus integrating fingerprint data with the personal details of the criminal suspects like name age sex modus operandi previous convictions It should permit matching of fingerprints palm prints not only for Personal Identification cases but also for highly reliable matching of scene of crime prints The proposed solution would also have palm print capabilities and scalability and extensibility to include Iris and facial image recognition applications The AFIS system must function as a web based application and also support full offline functionality for enabling stand alone AFIS operations For the purpose a system requirement study may be required to finalize input forms output forms search and indexing parameters and reporting requirements Following terms will be used in the rest of the document e AFIS Workstation shall include One Remote Query Application and One Enrollment Application Paper Live Scanner and One Veri
161. l within this period a formal contract is prepared and executed this tender response together with your written acceptance thereof in your notification of award shall constitute a binding contract between us and Maharashtra Police We confirm that the information contained in this proposal or any part thereof including its exhibits 103 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS schedules and other documents and instruments delivered or to be delivered to Maharashtra Police is true accurate and complete This proposal includes all information necessary to ensure that the statements therein do not in whole or in part mislead Maharashtra Police as to any material fact We agree that you are not bound to accept any tender response you may receive We also agree that you reserve the right in absolute sense to reject all or any of the products services specified in the tender response It is hereby confirmed that I We are entitled to act on behalf of our company corporation firm organization and empowered to sign this document as well as such other documents which may be required in this connection Date Signature Name In the capacity of Seal Stamp of bidder Witness Signature Witness Name Witness Address CERTIFICATE AS TO AUTHORISED SIGNATORIES l the Company Secretary of certify that who si
162. ld be received by the Bank on or before Date Name of Bank 157 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS Name of Branch Address of Branch 3 This Guarantee shall come into effect immediately upon execution and shall remain in force up to lt lt Date gt gt The Bank may at its sole discretion extend the Guarantee for a further period which may be mutually decided by the Vendor and DGP M S Mumbai provided we are in receipt of a written notice received by us during normal banking hours on or before lt lt Date gt gt The liability of the Bank under the terms of this Guarantee shall not inany matter whatsoever be modified discharged or otherwise affected by Any change or amendment to the terms and conditions of the contract or the execution of any further agreements Any breach or non compliance by the Vendor with any of the terms and conditions of any agreement credit arrangement present or future between the Vendor and the Bank provided that nothing herein above will enlarge or extend the liability of the Bank under this Guarantee 4 The Bank shall not be released of its obligations under these presents by reason of any act of omission or commission on the part of DGP M S Mumbai or any other indulgence shown by DGP M S Mumbai or any other matter whatsoever which under the law but for this provision have t
163. ld have capability to configure in all official languages of State UT in India Should have capability of producing and accurately printing ten digit and plain FP slip with mug shot and other demographic data Option for marking amputated and bandaged webbed fingers it should reflect in the printout of 10 digit slips The system should have biometric user access management module application login and database level for authorized usage Should have mechanism to capture FP in all weather and all types dry and Wet Should have power and acquisition status indicator on the device Should have mounting bracket for fixing on table top preferred 9 17 Palm Print Finger print Enrollment Device For portable AFIS Sr No Description 1 a It Should comply FBI IQS specifications FBI Appendix F b Full Compliance with Wavelet Scalar Quantization Grayscale Image Compression Specification c Full Compliance with ANSI Data Format for the Interchange of Fingerprint amp other Biometric Information ANSI NIST ITL 1 2010 or higher preferred d Full Compliance with IAFIS Image Quality specification Electronic Finger Print Transmission specification EFTS Appendix F CJIS RS 0010 V7 e Capable to capture Palm Print Writers Palm Single finger rolls Single finger flats Four finger slaps both thumbs Palm Print Live Scanner should be fully integrated with proposed AFIS i e it can be directl
164. lication related services is to facilitate the departments by providing Application developers choose from the wave of new tools and technologies integrating open source and many different emerging technologies to create differentiating Solution should collect data from log generating sources using built in operations focused connectors and support for raw logs from any syslog or file based log source Solution should collect categorize and RFP clause is self explanatory bidder should ensure SLAs as mentioned in RFP are met them with One Stop Shop for their requirements As part of these services the SI shall provide support for bug fixes enhancements operational support and assistance to the User Department These services have been classified under the following three categories depending upon the extent of application support that may be required by the User Departments a Application Monitoring b Application Enhancement c Application Migration The application management services include but is not limited to e Monitor the departmental applications on a day to day basis to ensure that the application functions reliably e Monitor application to ensure that the application does not suspend hang etc e Monitor components including but not limited to Application servers Web Servers Middleware and other application servers on an ongoing basis to ensure b
165. lice Washim 42 Commissioner of Police Mumbai City 22 DUTIES OF FPB Maintain F P Records of convicts and arrested persons Search of finger print slips of arrestee and if traced provide complete criminal antecedents i e Previous convictions extermination Absconder status Modus Operandi Notes etc to the concerned Investigating Officer for getting Police Custody or enhanced punishment from the court of law Examination of thumbprints on disputed documents with relevant specimen admitted prints and furnishes Expert Opinion to the concerned Courts of Law Banks Govt and Semi Govt Offices Military Private Parties if received from Courts of law Except for Govt offices some nominal fee is charged Finger Print Experts visit various scenes of Crime to develop chance prints on the articles handled by the culprit while committing crime Finger Print Expert try to trace a criminal from the chance print and prove physical presence of the accused by scientific method and submit such evidence before Courts of Law on behalf of Govt Finger Print Experts deliver lectures on Finger Print Science and demonstrate Modern Equipments to the Military Police newly appointed Judges etc Experts also participate in exhibitions to educate general public in F P science Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 3 QUALIFICATION CRITERIA AND BID EVALUATION
166. matter relating to its bid after opening of commercial bid till contract is awarded If bidder wishes to bring additional information to the notice of Maharashtra Police he she can communicate in writing to address given for correspondence Maharashtra Police reserves the right for consideration of such information Any effort by bidder to influence Maharashtra Police in its decision on bid evaluation bid comparison or contract award may result in disqualification of the bidders bid and forfeiture of the bid security amount l 0 0 0 00 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 5 12 BID SUBMISSION INSTRUCTIONS Two Bids system shall be followed Technical and Commercial Offers shall be uploaded separately through the eTendering system The eTendering system will guide the bidder to the stepwise bid submission procedure 5 13 TENDER EVALUATION COMMITTEE Tender Evaluation Committee TEC constituted by the Maharashtra Police shall evaluate the tenders The decision of the Evaluation Committee in the evaluation of the Technical bids shall be final No correspondence will be entertained outside the process of negotiation discussion with the Committee 5 14 FAILURE TO AGREE WITH TERMS amp CONDITION ON RFP Failure of the successful bidder to agree with the Terms amp Conditions of the RFP Contract shall constitute sufficient gro
167. mission of bids by the bidder s 4 Period for furnishing Performance Within 15 working days of the date of notice of award Bank Guarantee of the contract 5 Performance Bank Guarantee value 1096 of the contract value 6 Performance Bank Guarantee validity 3 months beyond Contract period period 7 Period for signing contract Within 15 working days from date of receipt of notification of award en 0 0 ioo Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 5 6 TIMELY SUBMISSION Bidders are solely responsible for timely submission of the bids Proposals received after the last date and time of submission will not be considered Maharashtra Police may at its discretion extend this deadline for submission of bids by amending the bid documents in such case all rights and obligations of Maharashtra Police and bidders subject to the deadline will thereafter be subject to the deadline as extended Sols AMENDMENT OF RFP DOCUMENT At any time before the deadline for submission of bids Maharashtra Police may for any reason whether at its own initiative or in response to a clarification requested by a prospective bidder modify the RFP Document by amending modifying and or supplementing the same All prospective bidders who have purchased downloaded this RFP Document shall be notified of any amendments in writing by e mail or fax and w
168. mplement the project h Training Plan Bidder s approach to imparting training to department officials i Risk Management Plan Bidder s approach to manage and mitigate risks Note a All the pages documentary proofs and other documents that may be attached should contain page numbers and would have to be uniquely serially numbered b Inadequate information will lead to disqualification of the bid 134 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 29 COMPLIANCE TO SOFTWARE SPECIFICATIONS Bidder should submit a compliance statement to all the specifications mentioned in the section 4 10 above The format to be submitted for compliance statement to software specifications is as below Sr No Software Specifications Compliance to Deviations if Remarks specifications any Yes No 1 lt each and every specification from section 4 10 has to copied here and bidder has to give compliance to all of them gt 30 COMPLIANCE TO HARDWARE SPECIFICATIONS Bidder should submit a compliance statement to all the hardware specifications mentioned in the section 9 Annexure A Technical Specifications above The format to be submitted for compliance statement to hardware specifications is as below Sr Product Make Model Specifications Compliance Deviations Remarks No to if any specifica
169. n eese enne enne enne nnne nnne enne 42 4 12 Implementation Period SErviCeS cccscccccccessssessneceseesceeseseesesececsseeeeseaaeeesecssessesesaeensess 43 4 12 1 Supply installation of Hardware and Software at DC and Back up site 43 4 12 2 Supply Installation and commissioning of Hardware and Software at all project locations except Data Center and Backup site esses eene nnn nnns 44 4 12 3 Commissioning of Networking solution at Project locations eeeeeeeeeeee 44 4 12 4 User creation for accessing AFIS application cccccccccsssececssseceesssceeecssseeeecsssseeeesseaees 44 4 12 5 Supply Installation Customization and Commissioning of AFIS software Live Scanner Application and Supply Installation amp Commissioning of EMS solution and Antivirus solution 44 4 12 6 Data Migration Backlog Conversion ccccscccessscecssecesseecsseeeesaecesseeceseeecsaeeeeaeeecseeeaees 45 4 12 7 Integration with CCTNS NAFIS UIDAI Database esses nnns 45 4 12 8 Training and capacity building eessssseseseseeeeee nennen ennemi nnns 46 4 13 Post implementation Support Services esssssesssseeeenee eene nnne nint nnn 47 4 14 Project Personfielz oer ren e teen tn ts dentes ees 56 q Request for Proposal for selection of system integrator for
170. n ig scrb pune mahapolice gov in 5 4 GENERAL INSTRUCTION TO BIDDER 1 THIS RFP IS NOT TRANFERABLE 2 Bidders are advised to study the RFP document carefully Submission of bid shall be deemed to have been done after careful study and examination of the RFP document with full understanding of its implications 3 The response to this RFP should be full and complete in all respects INCOMPLETE OR PARTIAL BIDS SHALL BE REJECTED The bidder must quote for all the items asked for in this RFP 4 The bidder shall bear all costs associated with the preparation and submission of the bid including cost of presentation for the purposes of clarification of the bid if so desired by Maharashtra Police Maharashtra Police will in no case be responsible or liable for those costs regardless of the conduct or outcome of the bidding process 5 All communications to Maharashtra Police including this RFP and the bid documents shall be signed on each page by the authorized representative of the bidder along with the authority letter attached 6 Project related documentation 505 IMPORTANT LIMITS AND VALUES S No Parameter Details 1 Price of the Bid document Rs 2000 2 Bid Security Amount Earnest Rs 50 00 000 Rupees Fifty Lakhs Only in the Money Deposit EMD form of Bank Guarantee from a Nationalized Bank OR online though payment gateway via NEFT RTGS 3 Bid Validity Period One Year from the date of sub
171. n authorization for the above 4 10 PROPOSED SOFTWARE SPECIFICATION OF AFIS 4 10 1 COMPLIANCE WITH THE INTERNATIONAL STANDARDS Compliance with the International Standards The entire system should have compliance with the following International Standards NIST Compliance to Data Format for the Interchange of Fingerprint amp other Biometric i Information ANSI NIST ITL 1 2011 2 JPEG compression for mug shot images ANSI NIST ITL 1 2011 3 Minutiae and related information encoded from a finger or palm ANSI NIST Type 9 ANSI NIST i ITL 1 2011 4 Ten print Processing 500 ppi ANSI NIST Type 4 Images ANSI NIST ITL 1 2011 Palm Print Processing 500 ppi 1000 ppi ANSI NIST Type 15 Images ANSI NIST ITL 1 2011 ANSI NIST CSL 1 1993 6 Electronic Fingerprint Transmission Specification EFTS A certified version of the Wavelet Scalar Quantization WSQ algorithm as specified by IAFIS IC 7 0110 V3 for lossy compression of fingerprint images scanned and transmitted at 500 ppi JPEG 2000 for those images scanned and transmitted at 1000 ppi 8 Finger Image Standard as per the ISO IEC 19794 4 9 Minutiae Image Standard as per the ISO IEC 19794 2 10 Benchmark in slap fingerprint segmentation evaluation SlapSeg04 by NIST Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 4 10 2 STANDARD MODULE REQUIREM
172. n Commissioning and Maintenance of Automated Finger Print Identification System AFIS WHEREAS Name of Bank branch at Name of Branch Hereinafter referred to as the Bank which expression shall unless repugnant to the context or contrary to the meaning thereof include its successors and assigns have agreed to givethe Director General of Police Maharashtra State Mumbai hereinafter called DGP M S Mumbai the Guarantee THEREFORE the Bank hereby agrees and affirms as follows 1 The Bank hereby irrevocably and unconditionally guarantees the payment of all sums due and payable by the Vendor to DGP M S Mumbai under the terms of the said agreement Provided however that the maximum liability ofthe Bank towards DGP M S Mumbai under this Guarantee shall not under any circumstances exceed Rs amount in numbers Rupees lt lt amount in words gt gt only in aggregate 2 Inpursuance ofthis Guarantee the Bank shall immediately upon the receipt of a written notice received by us during normal banking hours on or before Date from DGP M S Mumbai in that behalf and without delay demur or setoff pay to DGP M S Mumbai any and allsums demanded under this guarantee by DGP M S Mumbai under the said demand notice subject to the maximum limits specified in Clause 1 above A notice from DGP M S Mumbai to the Bank shall be sent by registered post acknowledgement due at the following address which shou
173. n any substantial way inconsistent with the Request for Proposal s Maharashtra Police s rights or the Bidder s obligations for performance of the project and the rectification of which deviation would affect unfairly the competitive position of other bidders presenting substantially responsive Bids c Conditional bids shall be summarily rejected The bidder shall quote only one solution d Evaluation committee will examine the bids to determine whether they are complete whether any computational error have been made and whether the bids are generally in order e Maharashtra Police may conduct clarification meetings with each or any bidder to discuss any matters technical or otherwise f TECHNICAL BIDS RECEIVED WITHOUT TENDER FEE AND EMD SHALL BE REJECTED g Maharashtra Police may waive any minor informality or non conformity or irregularity in a Bid which does not constitute a material deviation hel AWARD OF CONTRACT Maharashtra Police will award the Contract to the highest qualified bidder i e bidder with the highest overall evaluation score 3 6 RIGHT TO ACCEPT ANY BID AND TO REJECT ANY OR ALL BIDS Maharashtra Police reserves the right to accept or reject any Bid Maharashtra Police shall be under no obligation to accept the lowest or any other offer received in response to this RFP and to annul the tendering process and reject all Bids at any time prior to award of Contract without thereby incurring any liability to the
174. n enrollment workstation 8 The system should have automated enhancement and encoding module 9 The system should provide automatic generation of transaction subject ID 10 System should provide following image pre processing capability automatic and manual by the operator in cases of poor quality print Smoothen Sharpen Equalize Invert Rotate 360 Improve Bright Picture Improve Dark Picture Improve Contrast Increase White area Decrease White Area Filters to improve the image Density handling Noise reduction Background subtraction removal Flattening Thickening Thinning of Ridges Reduction to single pixel level Edge Detection Distortion correction selection of area of interest histogram and able to separate overlaid chance prints However the bidder is free to give more tools Also system should provide following Binarize Trace Blur Difference of Gaussians Unsharp Mask A Local Histogram equalizations A Laplacian sharpen 11 The system must be able to separate fingerprints on multi coloured surfaces viz currency notes Revenue Stamps Stamp papers legal documents etc 12 The system should be capable of enrolling complete palm including phalange areas with automated features extraction like finger prints viz minutiae and ridge flow skeleton etc 13 Able to input palm using flatbed scanner The scanned images should be automatically imported into the software Automatic segmentatio
175. n finger print bureau is situated in Pune under administration of Criminal Investigation department of M S Pune There are 3 regional Bureaus at Mumbai Nagpur and Aurangabad which are engaged in recording and searching finger impression slips of arrestee and retrieval of chance prints found at scenes of crime Advance Computerized FACTS Finger Print Analysis and Criminal Tracing System has been installed and has become functional from July 2004 A central server installed at Pune was linked with 41 Police Units Finger Print Data of more than 3 50 000 criminals has been updated on the FACTS More than two hundred persons are working at 4 bureaus and 41 Dist Units continuously with modern equipments to handle Finger Print work for investigation List of FPB 1 Finger Print Bureau Pune 2 Finger Print Bureau Mumbai 3 Finger Print Bureau Aurangabad 4 Finger Print Bureau Nagpur List of District Police Units Commissioner of Police Pune City 2 Superintendent of Police Pune Rural 3 Commissioner of Police Solapur City 4 Superintendent of Police Solapur Rural 5 Superintendent of police Satara 6 Superintendent of Police Sangli 7 Superintendent of Police Kolhapur 8 Commissioner of Police Thane City 9 Superintendent of Police Thane Rural 10 Commissioner of Police Navi Mumbai 11 Superintendent of Police Raigad 12 Superintenden
176. n for the server model being quoted 6U to 12U Rack mountable Dual network connectivity for each blade server for redundancy should be provided Backplane should be completely passive device If it is active dual backplane should be provided for redundancy Should accommodate Intel AMD RISC EPIC Processor based Blade Servers for future applications Should have the capability for installing industry standard flavors of Windows Linux Unix Solaris for x86 Operating Environments Single console for all blades in the enclosure or KVM Module DVD ROM can be internal or external which can be shared by all the blades allowing remote installation of S W and OS Minimum 2 external USB connections functionality Two hot plug redundant 1Gbps Ethernet module with minimum 10 ports cumulative which enable connectivity to Ethernet via switch Switch should be Internal external having Layer 3 functionality routing filtering traffic queuing etc Two hot plugs redundant 4 Gbps Fiber Channel for connectivity to the external Fiber channel Switch and ultimately to the storage device Power Supplies o Hot Swap redundant power supplies to be provided o Power supplies should have N N All Power Supplies modules should be populated in the chassis Hot Swappable and redundant Cooling Unit Management o Systems Management and deployment tools to aid in Blade Server configuration and OS deployment o Remote management capabilities through int
177. n if required should be performed along with on the spot quality analysis a Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 14 System should weed out time barred slips automatically based on age or years Timeline in years records needs to be preserved needs to form part of the requirement and complete archival policy of data needs to be centrally governed 15 System Should be scalable enough to seamlessly integrate with Iris and face Image database in all respects 16 Role based privileges should be assign to each user and every enrolment should be authenticated by the thumb impression biometric authentication of the user 17 The AFIS must be capable of importing and exporting fingerprints palm prints finger amp palm chance prints and photos from to other systems in standard image formats Following formats must be supported NIST JPEG JPEG2000 TIFF and BMP The procedure process of import export shall be fully automatic 4 10 3 MATCHING MODULE REQUIREMENTS OF AFIS Matching Module should provide Ten Print Palm Print Latent print search on the following pattern 1 Ten Print Matching a Ten Print to Ten Print Search b Ten Print Roll Slap 20 to Latent Print Search c Ten Print to Both Ten Print amp Latent Print Roll Slap 20 Database Search 2 P
178. n the successful bidder in the following cases 1 The non compliance to the SLA has been solely due to reasons beyond the control of the successful bidder 2 There is a Force Majeure event affecting the SLA which is beyond the control of the successful bidder Vion SLA DEFINITION AND MONITORING a Standard Guideline for SLAs e Maharashtra Police would report the bug problem to the system integrator through telephone email fax letter verbally b Definitions a Scheduled Maintenance Time mean the time that the System is not in service due to a scheduled activity as defined in this SLA The scheduled maintenance time would not be during 11 X6 9AM to 8 PM time frame Further scheduled maintenance time is planned downtime with the prior permission of DEPARTMENT b Scheduled operation time means the scheduled operating hours of the System for the month All scheduled maintenance time on the system would be deducted from the total operation time for the month to give the scheduled operation time The total operation time for the systems and applications within the SDC Back Up Site District Workstations RQWS Portable AFIS Unit and Enrolment infrastructure will be 24X7X365 The total operation time for the client site systems shall be the business hours of Department c System or Application downtime means accumulated time during which the System is totally inoperable within the Scheduled Operation Time but outside the sc
179. nal or PC e Must support SNMP specifications Warranty 5 years comprehensive warranty 9 7 48 Port Switch Items Specifications General e 48 10 100 1000 Base TX Ethernet ports and 2 nos 1000Base SX LX ports e Should support 802 3af POE on all 48 1000Base Tx ports e All ports can auto negotiate between 10Mbps 100Mbps 1000Mbps half duplex or full duplex and flow control for half duplex ports e Support 8K MAC address e 104 Gbps or more Switching fabric capacity e Packet Forwarding Rate should be 70 0 Mpps e The switch must support Port Mirroring Port Trunking and 802 3ad LACP Link Aggregation port trunks e Support IEEE 802 3x flow control for full duplex mode ports e Support 802 1D 802 15 e Support 802 1Q VLAN IGMP v1 v2 and snooping R 802 1p Priority SS n specifications Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS Queues port mirroring e Support based on 802 1p priority bits with at least 4 queues e DHCP support e Shaped Round Robin SRR or WRR scheduling support e Support for Strict priority queuing Access control e Support port security e Support 802 1x Port based network access control e Support for MAC filtering VLAN e Support 802 1Q Tagged VLAN and port based VLANs e The switch must support dynamic VLAN Registration or equivalent e
180. nization Within 6 hours Monthly for 98 of the e 0 05 96 of the HYP for Data Synchronization from cases in a cases between 96 98 State Data Centre SDC to month in an month RQWS at districts post e 0 1 96 of the HYP for verification of the Data by cases between 94 96 the Department Must be achieved with data synchronization time for at in an month e 0 25 of HYP for cases least 98 of the cases in a less than 94 in an month being within 6 hours month 2 Availability of AFIS gt 99 5 Monthly Application at Data Centre 0 05 of the HYP for every hour of down time at a for use at End Locations stretch or in parts up to Availability of AFIS application M E including all components in a month This down time databases etc at Data Centre shall b calculated oyer and etc except the scheduled above thentotal alis ot down time if any as approved downtime permissible By by Department Department Beyond 5 hours of down time in a month 0 1 of the HYP for every 1 hour of down time at a stretch or in parts Note The SI shall ensure that all relevant events are logged and such logs are made accessible to the Department for review report through SLA monitoring tool in a readable and desired format by the Department Measured using EMS tool SLA monitoring tool to be provided by the System Integrator Back to back mechanism must be established by the System Integrator for c
181. nknown scale with given accuracy standards 14 The system should be able to re submit ten digit print palm print and latent print from i database to search against database with re editing facility 15 Option for Ten print palm print and latent print search for identity verification without entering the record into AFIS 16 AFIS should support the ranking of candidate matches for a selected print or set of prints with the highest potential of a likely match appearing in first position 17 Option for operator to use date field as filter for search 18 Support for retrieving and comparing of the existing ten digit print record with the finger prints of subject short listed from the demographic data 4 10 6 VERIFICATION MODULE REQUIREMENTS OF AFIS Verification module should be available on both at Central AFIS and at AFIS Portable Workstation as per recommendation of Maharashtra Police Ten digit search should be based upon at least four best finger print before the 2 respondents are returned for manual verification and the system should perform ten finger matches automatically against each respondent to ensure accuracy The four highest quality finger print images available in the Ten digit search print should be 3 selected automatically by the system through automated image quality assessment On screen side by side display presentation of the search print and potential matching prints from the A
182. nt of Maharashtra any of its department Agency or any of its other Client organization during the past 3 years Yours faithfully Authorized Signatory Name Designation Company name 126 23 PARTICULARS OF THE BIDDER CONSORTIUM Organizational Details Name Nature of the legal status in India Nature of business in India Date of Incorporation Date of Commencement of Business Address of the Headquarters Address of the Registered Office in India Number of full time employees Department wise Other Relevant Information Mandatory Supporting Documents Certificate of Incorporation from Registrar Of Companies ROC Relevant sections of Memorandum of Association of the company or filings to the stock exchanges to indicate the nature of business of the company Financial Strength Details FY 2011 12 FY 2012 13 FY 2013 14 Revenue in INR Crores Profit Before Tax in INR Crores Other Relevant Information Mandatory Supporting Documents Auditor Certified financial statements for the last three financial years 2011 12 2012 13 and 2013 14 Please include only the sections on P amp L revenue and the assets not the entire balance sheet Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS Contact Details Name of contact person
183. ntification System AFIS 23 Toner 1 additional toner 24 Warranty 5 years comprehensive warranty 9 12 Laser Printer For District units police stations Sr No Specifications 1 Print speed black best 20 ppm or higher quality 2 Print resolution 1200x1200 dpi 3 First page out 9 seconds or less 4 Duty cycle pages per 8 000 month 5 Memory Minimum 8 MB 6 Duplex printing Auto 7 Media sizes std A4 Letter legal 8 Media types Paper plain labels envelopes card stock 9 Connectivity IEEE 1284 compliant parallel port Fast Infrared FIR port universal serial bus USB port 1 open EIO slot 10 OS Support 64 bit Linux based OS or 64 bit Windows based OS Windows XP Vista Linux or earlier versions of Windows 11 Certification Energy Star 12 Prints color No 13 Print technology Laser 14 Cover Dust Cover 15 Toner 1 additional toner 16 Warranty 5 years comprehensive warranty 9 13 Flatbed Scanners For Bureaus districts Sr No Specifications 1 Type Flatbed 2 Resolution 4800 X 9600 ppi optical resolution 3 Bit Depth 48 bit color true 48 bit hardware and software 4 Scaling 10 to 2000 8g oo Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 5 Document size A4 6 Interface USB 2 0 7 LA
184. o live T 32 11 Handholding support of one person per range bureau T 56 Pune amp Mumbai only for a period of six months post Go Live of the project 12 Training T 56 13 Operations and Maintenance Ongoing activity for 10 years post Go live of the project Note T Kick off meeting with System Integrator The project timelines are tentative and final implementation plan with project time lines will be finalized with the successful bidder Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 7 SERVICE LEVEL AGREEMENTS rd SERVICE LEVEL OBJECTIVE The purpose of Service Level Agreement hereinafter referred to as SLA is to clearly define the levels of service to be provided by the successful bidder to the department for the duration of this contract SLA defines the terms of the successful bidder s responsibility in ensuring the timely delivery of the deliverables and the correctness of the same based on the agreed Performance Indicators as detailed in the Agreement This section defines various Service Level Indicators which will be considered by the department in the Service Level Agreement with successful bidder The successful bidder has to comply with all Service Level Agreements SLAs defined below to ensure adherence to project timelines quality and availability of services Note Penalties shall not be levied o
185. o manage system b Transition of project artifacts and assets i We undertake to complete the updating of all project documents and other artifacts and handover the same to Maharashtra Police before transition ii We undertake to design Standard Operating Procedures to manage system including application and IT systems document the same and train Maharashtra Police Personnel on the same 2 I We also understand that the Exit Management and Transition will be considered complete on the basis of approval from Maharashtra Police Yours faithfully Date Signature Name amp Designation Name and Address of Company Seal Stamp of Company 120 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 17 UNDERTAKING ON CONTINOUS IMPROVEMENT Company letterhead Date To Shri Hemant N Nagrale Addl Director General of Police P amp C Office of the Director General of Police Maharashtra state State Police Headquarters Old Council Hall Shahid Bhagat Singh Marg Colaba Mumbai 400 001 Phone 022 22023399 22049701 Fax 022 22023399 22026566 Sub Undertaking on Continuous Improvement Sir I We understand that Continuous improvement of application is highly critical for Maharashtra Police and that the Bidder is expected to be the prime driver of continuous improvement during the application management phase
186. ocess fired from the multiple locations 3 AFIS should support image resolution of 2500 ppi or 1000 ppi pixels per inch in all aspects of capture processing and archiving There should be no quality loss in transporting the data to the new system 4 Should have the capability to reproduce one to one hard copy of ten prints with flat rolled print and Palm print full hand records from electronic files submitted to AFIS 5 The system should provide for separate temporary database for document case inmate suspect examination 4 10 10 FINGER PRINT PALM PRINT DATABASE STORAGE SUBSYSTEM 1 Should function as warehouse for processed Finger Print Palm print Criminal Attribute i database 2 Storage amp retrieval module should have facility of Phonetic Name Search amp Indexing 3 Should be seamlessly integrated with Finger amp Palm Print Face and Iris in future Image i database in all respects 4 Should be retrievable by clicking on shortlist of probable match results Should maintain profile dossier of a criminal viz i Name ii Sex iii Parentage iv 5 Addresses v Date of Birth vi Category vii FIR details viz FIR No Date Year U S P S amp District viii Conviction details viz Name of the Court Date of conviction U S Punishment awarded ix Photograph x MOB etc Should provide for sub system for separate categories i e Convicted Arrested Suspect 6 Inmate Unknown Dead Body B C Proclaimed Offender
187. of Government of India and nothing contained in these Terms and 153 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 154 Conditions shall be in derogation of Merchant s right to comply with any law enforcement agencies request or requirements relating to any User s use of the website or information provided to or gathered by Merchant with respect to such use Each User accepts and agrees that the provision of details of his her use of the Website to regulators or police or to any other third party in order to resolve disputes or complaints which relate to the Website shall be at the absolute discretion of Merchant If any Part of these Terms and Conditions are determined to be invalid or unenforceable pursuant to applicable law including but not limited to the warranty disclaimers and liability limitations set forth herein then the invalid or unenforceable provision will be deemed superseded by a valid enforceable provision that most closely matches the intent of the original provision and the remainder of these Terms and Conditions shall continue in effect These Terms and Conditions constitute the entire agreement between the User and Merchant These Terms and Conditions supersede all prior or contemporaneous communications and proposals whether electronic oral or written between the User and Merchant A printed version of these Terms and Condi
188. omplies with STQC Certificates of approval to be provided by the vendor Interface USB 2 0 Capabilities Automatic finger detection System should detect finger automatically Calibration and Diagnostic Factory calibrated and sealed with self test diagnostics at Test start up Quality Check The system issues a message regarding the quality of rolled and plain fingerprint images prior to capturing next finger Slap Segmentation Real time and display Automatic segmentation of four slap Automatic Sequence Checking and two thumbs finger print images in single flat images and Correction Real time display of slap segmentation on acquisition screen Slanted slaps should be automatically segmented System should be able to spot sequence error and should ga ooo Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS be able to place wrong sequence t correct in 10 digit slip Slap segmentation algorithm should comply with the NIST standards Automatic change to the next If the image quality is good the system offers to scan the finger next finger Both Direction Capturing Capability to allow the fingers to be rolled in a left to right or right to left direction when taking the rolled impressions 3 Warranty 5 years comprehensive warranty 4 General Features The FED and associated software shou
189. on The proposed system should have robust and configurable workflow management system to define alter and manage the workflow as per the requirement of Maharashtra Police and should be supported with AAA Authentication Authorization and Audit mechanism The system should also customizable and can be localized as per the requirement of Maharashtra Police g Speed and Accuracy The proposed AFIS should be state of art powerful and high performance system having 10096 data penetration for ten print latent and palm print search facilitate searches in all possible combination way the matching algorithm should provide high accuracy regardless of the database size and image quality capable to accomplish several task in parallel and must be evaluated in ELFT EFS PFT MINEX SlapSeg etc h AFIS Network It is proposed to utilize existing CCTNS network infrastructure and bandwidth for data transfer to and fro from AFIS Central Server at State data centre SDC to District Offices amp Police Stations The New AFIS system will be using the connectivity available for the existing CCTNS system It is the Bidder System Integrator responsibility to coordinate with all stake holders and configure help to configure all the network equipment in collaboration with all stake holders like SDC BSNL SWAN and CCTNS System Integrator Maharashtra Police will facilitate the required permission authorization for the above Aa a ee Request for
190. on amp integration with AFIS software at district bureau police st 30 License cost for AFIS 77 workstation software 31 Customization of AFIS NA workstation software 139 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 32 License cost for 50 Portable AFIS system software 33 Customization of NA Portable AFIS system software 34 License cost for 1117 Enrollment workstation software 35 Customization of NA Enrollment workstation software 36 Data digitization and 5 70 000 migration 8 records 37 Capacity Building and Change management Training in AFIS 292 People software amp Laptop Live scanner amp Digital Camera Handling Operation Maintenance amp Troubleshooting Training in AFIS 2234 Software of Enrolment Workstation Operation Maintenance amp Troubleshooting System and Network 20 Administrator Extensive training in AFIS software amp System software Installation configuration operation maintenance amp troubleshooting Networking configuration operation maintenance amp troubleshooting Hardware maintenance amp troubleshooting Capacity Building Total 38 Handholding Support 9 persons 140 Request for Proposal for selection of system integrator for deployment of st
191. on will start with the stage of EMD Payment which bidder has to pay online using any one online pay mode as RTGS NEFT or payment gateway i e In this stage all the contractor will have to pay EMD online by using their Debit Card Credit Card or Net Banking Or they can use NEFT RTGS Options also For EMD payment if bidder use NEFT or RTGS then system will generate a challan in two copies with unique challan No specific to the tender Bidder will use this challan in his bank to make NEFT RTGS Payment via net banking facility provided by bidder s bank Bidder will have to validate the EMD payment as a last stage of bid preparation If the payment is not realized with bank in that case system will not be able to validate the payment and will not allow the bidder to complete his Bid Preparation stage resulting in non participation in the aforesaid eTender Note Relaisation of NEFT RTGS payment normally takes 2 to 24 hours so it is advised to contractors to make sure that NEFT RTGS payment activity should be completed well before time at the time of submission NEFT RTGS option will be depend on the amount of EMD Help file regarding use of ePayment Gateway can be downloaded from eTendering portal 151 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS Submission of Bids will be preceded by online bid preparation and submission of the digitally sign
192. oncerns or breach of ethics In case we assign or reassign any of the team members we shall be responsible at our expense for transferring all appropriate knowledge from personnel being replaced to their replacements within a reasonable time We undertake the deployment of approved resources which were part of evaluation of bid at the project locations and in case of inevitable circumstances then only we would request for resource replacement however we will not take it as a regular practice Yours faithfully Date Signature Name amp Designation Name and Address of Company Seal Stamp of Company 122 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 19 UNDERTAKING ON PROVISION OF WORK ENVIRONMENT AT PREMISES OF MAHARASHTRA POLICE Company letterhead Date To Shri Hemant N Nagrale Addl Director General of Police P amp C Office of the Director General of Police Maharashtra state State Police Headquarters Old Council Hall Shahid Bhagat Singh Marg Colaba Mumbai 400 001 Phone 022 22023399 22049701 Fax 022 22023399 22026566 Sub Undertaking on Provision of Work Environment at premises of Maharashtra Police Sir I We as Bidder do hereby understand that the premise for the onsite implementation team would be provided by Maharashtra Police and any other requirements arrangements such as desktops
193. operation systems as required The bidder should provide free upgrades updates amp patches of the software and tools to Maharashtra Police as and when released by OEM without any additional cost In this regards Kindly amend the clause like Updates New releases New versions of application oftware database operation systems The bidder shall provide from time to time the updates New releases New versions of the software and operation systems as required The bidder should provide free updates amp patches of the software and tools to Maharashtra Police as and when released by OEM without any additional cost Tender clause remains unchanged Queries by NEC Page RFP Clause No Section Requirement as per RFP Query Request Reply on Query 30 4 10 3 3 g Finger Palm latent to All Ten print Since Latent search is always given by System should have Roll slap 20 Latent Palm print and Latent expert from Latent examiner this requirement has Latent Palm print database search station he can identify the latent as been part of AFIS either finger latent or palm latent RFP since 2009 and give search accordingly Hence kindly remove this requirement 31 4 10 5 7 The latent search algorithm should also Since Latent search is always given by RFP requirment support search with no filtering and 100 Latent expert from Latent examiner remains unchanged data penetration to eliminat
194. orkstations Portable AFIS allotted LAN points needs to be created The System integrator is required to undertake LAN cabling average 50Mtr for specific points from the switch already provisioned at nearby office under CCTNS project The LAN cable should be CAT 6 and should be placed under ISI PVC conduit from the switch to the points where workstations and Portable AFIS is proposed to be placed within the premise Bidder has to provide CAT 6 patch cords also for desktops and laptops at each of the covered location The IO points should be the of same make as of CAT 6 OEM and should be a single OEM solution LAN cabling at Police Station The connectivity to the AFIS workstations at the police station will be from the CCTNS network switch which is present at the police station The System Integrator is required to undertake LAN cabling from the switch The LAN cable should be CAT 6 and should be placed under ISI PVC conduit from the switch to the points where workstations is proposed to be placed within the premise CAZA a SS Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS It is the Bidder System Integrator responsibility to coordinate with all stake holders and configure help to configure all the network equipment in collaboration with all stake holders like SDC BSNL and CCTNS System Integrator Maharashtra Police will facilitate the required permissio
195. ormance Speed and Accuracy Ref point A in the table above and 70 score in AFIS Core Functionality Ref point B in the table above shall be opened Cost shall be calculated based on price summary given in Annexure C Commercial Bid format Commercial Score The commercial score of the bidder will be calculated with respect the lowest quote by any bidder Commercial score of the Bidder under consideration C Lowest commercial quote from all bids Commercial quote of the bidder under consideration X 100 eS B Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS Final Score The Technical bid shall have a weightage of 30 in the overall evaluation of the bid and the Commercial bid shall have a weightage of 70 in the overall evaluation The final score of the bidder shall be 0 3 Technical Score 0 7 Commercial Score The bidder with the highest final score shall be eligible for award of the contract Note a The evaluation done by the Technical Evaluation Committee will be final and binding on the bidders b A substantially responsive bid is one which conforms to the requirements terms conditions and specifications of the Request for Proposals without material deviation A material deviation is one which affects in any substantial way the functionality scope quality or performance of the deliverables or which limits i
196. ould be supported 29 The Transaction Subsystem should weed out time barred slips automatically based on age or years 4 10 13 GENERAL REQUIREMENTS j The proposed system s server applications should be platform independent and should run on Linux 64 bit or Windows 64bit operating systems r The bidder should provide patches and upgrades new versions of AFIS system during the Warranty and ATS periods without any cost 3 Redundant server architecture that automatically re configures itself in case of failure Disk mirroring to eliminate the possibility of lost data due to media failure A system of 4 automated database backups to ensure that key data is kept up to date in the event of a crash E The new system solution must be user friendly with the ability for the Fingerprint Experts to quickly learn the operations of the application software 6 The System Software to be provided should be of latest version 7 The Hardware should be of known reputed brands System should be capable of the following services identify verify display and print on 8 demand from archive record on standard format of Finger Print Slip Latent Print Card Palm images and other associated details Complete Printing Report Image Demographic Info BOP Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS The system
197. owed to be part of the consortium The consortium shall be formed under a duly stamped consortium agreement The original stamped consortium agreement should be submitted along with the bid document In the event of consortium one of the partners will be designated Prime Bidder In case of a successful bidder which is a consortium the parties of consortium shall be jointly and severely held responsible for the implementation of the project and provision of services All members of Consortium shall be equally jointly amp severely responsible for the successful completion of the entire project A declaration to that effect should be submitted along with the tender Authorized Agent Licensee Indian Collaborator of foreign firms are NOT allowed to participate in the tender A bidder can submit bids either as a single bidder or prime bidder in a consortium or a consortium member of a consortium In the event the bidder is part of more than 1 bid in any form as mentioned above all the affected bids will be summarily rejected TECHNICAL OFFER The Technical Offer T O shall be complete in all respect and contain all information and documents asked for except prices IT MUST NOT CONTAIN ANY PRICE INFORMATION The list of documents to be uploaded as part of Technical offer can be found at the eTendering system Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification Sys
198. porary substitute of equivalent configuration within the time frame indicated in the Service Level Agreement SLA XV The bidder shall develop and maintain an inventory database to include the registered hardware warranties 2 As part of the ATS Software Assurance etc services bidder shall provide following but not limited to Bidder shall maintain data regarding entitlement for software enhancements refreshes replacements and maintenance ll If the Operating System or additional copies of Operating System are required to be installed reinstalled de installed the same should be done as part of ATS Il Bidder should carry out any requisite adjustments changes in the configuration for implementing different versions of Application Software 49 0G hoo Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS Updates Upgrades New releases New versions of Application software database Operating systems The bidder shall provide from time to time the Updates Upgrades New releases New versions of the software and operating systems as required The bidder should provide free upgrades updates amp patches of the software and tools to Maharashtra Police as and when released by OEM without any additional cost Bidder shall provide patches to the licensed software including the software operating sy
199. printers and software etc will be Bidder s responsibility Yours faithfully Date Signature Name amp Designation Name and Address of Company Seal Stamp of Company 123 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 20 UNDERTAKING ON CHANGES TO CONTRACT CLAUSES Company letterhead Date To Shri Hemant N Nagrale Addl Director General of Police P amp C Office of the Director General of Police Maharashtra state State Police Headquarters Old Council Hall Shahid Bhagat Singh Marg Colaba Mumbai 400 001 Phone 022 22023399 22049701 Fax 022 22023399 22026566 Sub Undertaking on Changes to Contract Clauses Sir 1 I We as Bidder do hereby acknowledge that we understand that the request for changes to contract clauses and any other terms amp conditions in the RFP submitted in our proposal are just suggestions for change 2 We understand that it is neither guaranteed that these requests for changes will be accepted in the final contract nor this process will be construed as any commitment from Maharashtra Police to consider those suggestions 3 In case suggestions quoted in our technical solution is not accepted by Maharashtra Police therefore we are committed to work as per the requirements stated in the RFP Yours faithfully Date Signature Name amp Designat
200. provision to export on external storage media devices 17 Backup Recovery Disaster Management Module The system should provide for backup to reclaim the work in process files within 2 hours of a T detected failure and backup capabilities to reconstruct permanent files and operating system software The system should provide for incremental backup in every 24 hours and full backup of database once in a week In case of natural or induced disaster or any occurrence that may render the AFIS partially or i5 fully non functional the system should provide for solution for recovery within 6 hours or j stipulated time that will ensure continuous and proper performance of the system and sub systems 20 Network connectivity between SDC District offices bureaus amp Police stations will be using CCTNS network connectivity Ca n Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 21 The bidder should provide the bridge software or a module by which the AFIS system can be integrated with CCTNS Crime amp Criminal Tracking and Network System 22 The bidder should provide a module which can make the integration possible between the AFIS and the UID database when made available 23 It is to be noted that the System Integrator is required to integrate the National AFIS and other mentioned applications
201. quired with minimal downtime Ensure configuration management and backups of patch to rollback in case of problems ss Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 4 14 PROJECT PERSONNEL The successful bidder will provide one full time onsite qualified Project manager for the entire project duration i e during implementation and 10 year of post implementation for Maharashtra Police The support team for DC back up operations would be on need basis and bidder should appoint suitable number of resources to manage the operations at the required levels The minimum qualification of the project personnel is given below 4 14 1 QUALIFICATION ELIGIBILITY FOR PROJECT MANAGER Project Manager Desired Qualification e BE B TECH MCA Experience e Overall experience of 10 years e Experience of computerized project management large scale project of value at least Rs 10 Cr e Experience in project administration coordinating planning execution monitoring and reporting Location Pune Mumbai Minimum manpower Service Window Business hours The project manager should be available from the start of the project Department may levy a penalty of Rs 500 per week of non deployment 4 14 2 TRAINER TRAINING FACULTY THE PERSONNEL DETAILS ARE GIVEN BELOW Desired Qualification e
202. r any damages whatsoever including punitive or exemplary arising out of or in any way connected with the provision of or any inadequacy or deficiency in the provision of the Services or resulting from unauthorized access or alteration of transmissions of data or arising from suspension or termination of the Services The Merchant and the Payment Gateway Service Provider s assume no liability whatsoever for any monetary or other damage suffered by the User on account of I the delay failure interruption or corruption of any data or other information transmitted in connection with use of the Payment Gateway or Services in connection thereto and or ii any interruption or errors in the operation of the Payment Gateway The User shall indemnify and hold harmless the Payment Gateway Service Provider s and Merchant and their respective officers directors agents and employees from any claim or remand or actions arising out of or in connection with the utilization of the Services The User agrees that Merchant or any of its employees will not be held liable by the User for any loss or damages arising from your use of or reliance upon the information contained on the Website or any failure complete these Terms and Conditions where such failure is due to circumstances beyond Merchant s reasonable control Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS
203. r any other CaA s Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS purpose during and after the term of contract In no cases any document provided by the department is taken out of the space provided to the successful bidder for scanning 8 7 PERFORMANCE OBLIGATIONS While providing services as per Scope of Work the successful bidder shall ensure that there is no infringement of any patent or design rights or violate any intellectual property or other right of any person or entity and shall comply with all applicable Laws Statute regulations and Governmental requirements and he she shall be solely and fully responsible for consequence any actions due to any such infringement 8 8 PUBLICITY Neither Party may use the trademarks of the other Party without the prior written consent of the other Party Except as required by law or the rules and regulations of each stock exchange upon which the securities of one of the Parties is listed neither Party shall publish or permit to be published either alone or in conjunction with any other person any press release information article photograph illustration or any other material of whatever kind relating to this Agreement the SLA or the business of the Parties without prior reference to and approval in writing from the other Party such approval not to be unreasonably withheld or delayed 8 9 FORC
204. r mutual understanding between State and the bidder The bidder shall develop a work plan for the knowledge sharing as per scope defined in this RFP for use in future phases of the project 1 As part of the warranty services bidder shall provide l Bidder shall provide a comprehensive five year product warranty and five year onsite free service warranty from the Go live of the project on all licensed software AFIS application online offline mode computer hardware and peripherals networking equipment and other equipment This 5 years comprehensive warranty would include 5 Years comprehensive warranty on all the products mentioned in the Technical Specifications of the RFP However it is a responsibility of bidder to maintain the required hardware and software during the implementation phase Il Bidder shall provide the comprehensive manufacturer s warranty in respect of proper design quality and workmanship of all hardware equipment accessories etc covered by the RFP Bidder must warrant all hardware equipment accessories spare parts and software etc procured and implemented as per this RFP against any manufacturing defects during the warranty period Ill Bidder shall provide the performance warranty in respect of performance of the installed hardware and software to meet the performance requirements and service levels in the RFP IV Bidder is responsible for sizing and procuring the necessary hardware and soft
205. r s name email address age gender etc except when you specification and knowingly provide such information on the Website Like any business interested in offering the highest quality of service to clients Merchant may from time to time send email to the User and other communication to tell the User about the various services features functionality and content offered by Merchant s website or seek voluntary information from the User Please be aware however that Merchant will release specific personal information about the User if required to do so in the following circumstances a in order to comply with any valid legal process such as a search warrant statute or court order or available at time of opening the tender b if any of User s actions on our website violate the Terms of Service or any of our guidelines for specific services or c to protect or defend Merchant s legal rights or property the Merchant s site or the Users of the site or d to investigate prevent or take action regarding illegal activities suspected fraud situations involving potential threats to the security integrity of Merchant s website offerings General Terms and Conditions For E Payment 1 Once a User has accepted these Terms and Conditions he she may register on Merchants website and avail the Services 2 Merchant s rights obligations undertakings shall be subject to the laws in force in India as well as any directives procedures
206. rage Administration and Management Services f Backup and Restore Services 4 As part of the Operation amp Maintenance services to provide software maintenance and support services bidder shall provide i The Software Maintenance and Support Services shall be provided for all software procured and implemented by the bidder The bidder shall render both on site and off site maintenance and support services to Maharashtra Police to all the designated locations The Maintenance and Support Services will cover all product upgrades modifications and enhancements ii Updates Upgrades New releases New versions of Application software database operating system The bidder will implement from time to time the updates Upgrades New releases New versions of the software and operating systems as required after necessary approvals from Maharashtra Police about the same iii Tuning of application databases third party software s and any other components provided as part of the solution to optimize the performance iv The bidder shall apply regular patches to the licensed software including the operating system and databases as released by the OEMs v Software Distribution Bidder shall formulate a distribution plan prior to rollout and distribute install the configured and tested software as per the plan o ga aa Request for Proposal for selection of system integrator for deployment of state wide Autom
207. rashtra Police of any legal action Yours faithfully Date Signature Name amp Designation Name and Address of Company Seal Stamp of Company 110 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 7 UNDERTAKING ON CONFLICT OF INTEREST Company letterhead Date To Shri Hemant N Nagrale Addl Director General of Police P amp C Office of the Director General of Police Maharashtra state State Police Headquarters Old Council Hall Shahid Bhagat Singh Marg Colaba Mumbai 400 001 Phone 022 22023399 22049701 Fax 022 22023399 22026566 Sub Undertaking on Conflict of Interest Sir I We as Bidder do hereby undertake that there is absence of actual or potential conflict of interest on the part of the Bidder or any prospective subcontractor due to prior current or proposed contracts engagements or affiliations with Maharashtra Police I We also confirm that there are no potential elements time frame for service delivery resource financial or other that would adversely impact the ability of the bidder to complete the requirements as stated in the RFP We undertake and agree to indemnify and hold Maharashtra Police harmless against all claims losses damages costs expenses proceeding fees of legal advisors on a reimbursement basis and fees of other professionals incurred in the case of legal
208. reafter main Server automatically communicates the result to the concerned police station e If the result is remained as untraced these unidentified chance prints should be added to concerned district local database and Central database of unsolved chance prints 4 11 4 DOCUMENT CASE CIRCULATION e Prints pertaining to document case will be stored in the Central server as document case database All specimen admitted and disputed prints will be scanned and stored in database Disputed prints will be verified against specimen and admitted prints e Firstly the verification of these prints will be carried out by nominated Finger Print Expert e Verification of nominated Finger Print Expert is completed and opinion thereof will be generated and circulated among specific panel in the bureaux e Finger print experts of panel will examine the specimen admitted and disputed prints If necessary verification can be done by each expert of panel If he she are agreed with opinion each expert will put his her thumb impression as concurrence with opinion e Oncompletion and the finalization of the opinion by the Dy Director the result thereof will be send to concerned authority under the signature of Dy Director Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 4 12 IMPLEMENTATION PERIOD SERVICES In implementation period the bidder will provide var
209. reement successful bidder s collective liability arising out relating to this agreement shall be limited to the fees paid to the successful bidder for which decision of the Maharashtra Police in this regard shall be final and binding on the successful bidder The successful bidder will be required to pay any such liquidated damages to Maharashtra Police within 30 days of termination date 8 4 RISK PURCHASE CLAUSE In case the successful bidder fails to execute the project as stipulated in the delivery schedule Maharashtra Police reserves the right to procure the similar services from alternate sources at the risk cost and responsibility of the successful bidder 8 5 INDEMNITY The successful bidder shall indemnify protect and save Maharashtra Police M S Mumbai against all claims losses costs damages expenses action suits and other proceeding resulting from infringement of any patent trademarks copyrights etc or such other statutory infringements in respect of all components like system software software tools hardware etc and the services rendered under this tender 8 6 INTELLECTUAL PROPERTY RIGHTS All intellectual property rights for the work performed under this RFP as far as data is concerned shall lie with Maharashtra Police This clause is applicable to all data in any form or format procured processed scanned or produced under this RFP by the successful bidder The successful bidder shall not use such data fo
210. rior to signing of the contract whichever is earlier an unconditional and irrevocable Performance Bank Guarantee PBG from a Nationalized Bank acceptable to Maharashtra Police payable on demand for the due performance and fulfillment of the contract by the successful bidder ii The performance guarantee shall be denominated in the currency of the contract and shall be in the form of a bank guarantee iii This Performance Bank Guarantee will be for an amount equivalent to 10 of contract value All charges whatsoever such as premium commission etc with respect to the Performance Bank Guarantee shall be borne by the successful bidder iv The Performance Bank Guarantee shall be valid until the end of 3 months after the completion of the Contract with the successful bidder Subject to the terms and conditions in the Performance Bank Guarantee 3 months after the contract completion the Performance Bank Guarantee will lapse automatically v The Performance Bank Guarantee may be discharged returned by Maharashtra Police upon being satisfied that there has been due performance of the obligations of the successful bidder under the contract However no interest shall be payable on the Performance Bank Guarantee vi In the event of the successful bidder being unable to service the contract for whatever reason Maharashtra Police would invoke the PBG Notwithstanding and without prejudice to any rights whatsoever of Maharashtra Police under the contr
211. s required to integrate the National AFIS and other eo AI Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS mentioned applications in the RFP with the proposed solution However if at the time of Go live National AFIS or other applications are not available then the same need to be integrated in the Operations and maintenance phase by the bidder An undertaking to that effect should be given by the bidder at that time If the bidder fails to integrate AFIS application with the above applications during the Operations and Maintenance phase then the Department may withhold Bidders last half yearly payment 4 12 8 TRAINING AND CAPACITY BUILDING The AFIS Vendor has to provide training on the AFIS system to Maharashtra Police personnel as follows Training will be of Two Types 1 User Operating Training 2 System Administrative Training Consists of AFIS software application System Software Hardware amp Network Engineering Training Training should be an Instructor Led Training ILT conducted by trained and qualified instructors in a classroom setting To maintain consistency across trainings standard templates should be used for each component of a module The course should have the following components at minimum Course Presentation e Instruction Demonstrations Real time AFIS application Hands on Exercises Real time AFIS application
212. s the Payment Gateway Service Provider shall be held responsible for such fraudulent duplicate transactions and hence no claims should be raised to Payment Gateway Service Provider No communication received by the Payment Gateway Service Provider s in this regard shall be entertained by the Payment Gateway Service Provider Limitation of Liability 155 Merchant has made this Service available to the User as a matter of convenience Merchant expressly disclaims any claim or liability arising out of the provision of this Service The User agrees and acknowledges that he she shall be solely responsible for his her conduct and that Merchant reserves the right to terminate the rights to use of the Service immediately without giving any prior notice thereof Merchant and or the Payment Gateway Service Providers shall not be liable for any inaccuracy error or delay in or omission of a any data information or message or b the transmission or delivery of any such data information or message or c any loss or damage arising from or occasioned by any such inaccuracy error delay or omission nonperformance or interruption in any such data information or message Under no circumstances shall the Merchant and or the Payment Gateway Service Providers its employees directors and its third party agents involved in processing delivering or managing the Services be liable for any direct indirect incidental special or consequential damages o
213. s with TCP IP offload engine support dedicated chipset for network I O on blade server e 2X146GB HDD or more hot swappable system disk with mirroring using integrated RAID 0 1 on internal disks or min 16 GB compact flash card to be provided It should be possible to hot swap the drives without shutting down the server e VGA Graphics Port Controller e Should support heterogeneous OS platforms e Warranty 5 years comprehensive 9 4 SAN amp NAS Unified Storage The storage array should support industry leading operating system platforms amp clustering including latest Windows server Sun Solaris HP UX IBM AIX Linux and Novell Netware Offered Array should have usable 5 TB capacities scalable to 10 TB with RAID5 protection on 300 GB FC 4Gbps Dual Ported drives and should be scalable to at least minimum of 96 numbers of Drives The storage array should support dual redundant hot pluggable active active array controllers with high performance RISC ASIC based CPUs Storage array shall be based on latest PCl e technology to ensure that there is no IO bottleneck Controllers shall be true active active and should support automatic changeover in case of controller failure Offered storage array shall be configurable in a No Single Point of configuration including Array Controller card Cache memory FAN Power Supply etc Cache shall be mirrored across both controllers The storage array should have
214. se or decrease the quantities of cost component s The cost for Face Recognition System amp Iris Capture and recognition System includes cost for integration with Automatic finger print identification system module The bidder should ensure that rate mentioned above sufficiently covers all the expenses that the bidder shall incur for fulfilling the scope of work The above cost should be inclusive of all types of taxes duties charges and levies as applicable etc including VAT Sales Tax Service Tax excise The Bidder needs to account for all Out of Pocket expenses due to Boarding Lodging and other related items 144 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 13 ANNEXURE E FACE RECOGNITION SYSTEM Maharashtra Police intends to also integrate the face recognition system with the AFIS The functionality of the face recognition system is as below The OEM should have participated in latest international benchmarks done by the NIST dedicated to Face FRVT amp Face Recognition Vendor Tests http www nist gov itl iad ig frvt home cfm or MBE Multiple Biometrics Evaluation Http www nist gov itl iad ig mbe cfm Specifications for the Face Recognition System e The system should be capable of receiving storing matching and retrieving electronically transmitted Facial data from AFIS workstations Enrollment Workstations
215. se sicco ceebacec rh ehacuo cep aaae aa REE credi ru rci chus 10 2 1 Finger print BUREAU FPB in Maharashtra esses nennen enn nnns 10 22 DURES OTEPB sa X 11 3 Qualification Criteria and Bid Evaluation nennen 12 3 1 Qualification criteria one entree eea EEEa De REEF ee EXER ye ve SE Rer aaa 12 B22 ucl 13 3 3 Commercial Offer erret t et ehe tron e ge Ue fv yet eR eene Ede vRee ie apices RENE n iak 14 3 4 Bid evaluation uei e iet A RET ee ete 14 3 5 Award of CODtract eet redeem t ehe t e eli E Ee e pue vae E RD duces pese e E A unen UR Ev Yee aE 16 3 6 Right to Accept any Bid and to Reject any or All Bids 16 3 7 Notification of AWard ie ciii tete idees Ha TER Feet ee cba E Erud 17 3 8 Signing Of Contract leceo irr D RE SEE i unie ne pute eios putt EE aT Ri p 17 3 9 Bid Security EMD Earnest Money DeposSit cccccccccsssceceesssceceessececeeseeeceeseeeeeeaeeeees 17 3 10 Performance Bank Guarantee eecceecceeceeeeeeeceeeeceecaeceaeseaeseaeseeseeeeseeeseaeeeaeesaeesaeesaees 18 3 11 Failure to agree with the Terms amp Conditions of the RFP cccccssesssseceeeeeseessnseaeeeeees 18 Az Project SCODO se tere teet ours tees ote er o Lee uere ea Eae Foe dude utn eot abe op dx kot eua ev ue 19 431 OU tline of project SCOpe use rre re een tinarap EEEE ER nee sue nega pen Rin Kias 19 4 2 Scope of erite Senen an n tee late teet eoe insit reisen edd etes u
216. security vulnerability with the available solutions workarounds for fixing o Software license violations F Application Related Services Application related services shall complete the entire spectrum of services to be provided by the bidder The objective of application related services is to facilitate the departments by providing them with One Stop Shop for their requirements As part of these services the SI shall provide support for bug fixes enhancements operational support and assistance to the User Department These services have been classified under the following three categories depending upon the extent of application support that may be required by the User Departments a Application Monitoring b Application Enhancement c Application Migration The application management services include but is not limited to Monitor the departmental applications on a day to day basis to ensure that the application functions reliably e Monitor application to ensure that the application does not suspend hang etc e Monitor components including but not limited to Application servers Web Servers Middleware and other application servers on an ongoing basis to ensure smooth functioning of the applications e Develop expertise in the application to have the ability to troubleshoot problems monitor erratic behavior through the application logs e Coordinate with the application vendor to manage patch upgrade as and when re
217. should have a Report Module capable of generating statistical reports 9 periodically on various parameters for monitoring performance of system and its utilization by various users to be customized to meet day to day requirement 1b The system should be capable of providing AFIS including Palm Print Inter Connectivity and able to communicate electronically with other compliant and compatible AFIS systems The system should have ports available to integrate applications e g Photo Imaging Systems 11 Digital Media Live Scanner Flatbed Scanner etc The system should have automated monitor running processes to provide real time 12 detection of the occurrence of system problems including software problems and hardware component failure with descriptions of response requirements T Administrator Module should be provided with various easy to use tool utilities to monitor and control the system The system should have administration utilities to monitor system performance manage 14 transaction queues balance workload workflow control view and review database records update modification and deletion etc T The system should have central operation control to monitor process re do and re direct if necessary of remote site work or any work of local workstation under supervision i Utility tool should include facility to convert the AFIS data including Palm Prints into various i NIST standard formats with
218. ss Hours c 11X6 shall mean hours between 9 AM 8 PM on all days Mon Sat d The SLA parameters shall be monitored on a monthly quarterly half yearly basis as otherwise stated as per the individual SLA parameter requirements The SI is expected to provide the following service levels In case these service levels cannot be achieved at service levels defined in the tables below it shall result in a breach of contract and invoke the penalty clause e A Service Level violation will occur if the SI fails to meet Minimum Service Levels as measured on a Quarterly Half Yearly Monthly basis for a particular Service Level Overall Availability and Performance Measurements will be on a monthly basis for the purpose of Service Level reporting An Availability and Performance Report will be provided by the SI on monthly basis in the DEPARTMENT in the suggested format and a review shall be conducted based on this report A monthly Availability and Performance Report shall be provided to the DEPARTMENT at the end of every month containing the summary of all incidents reported and associated SI performance measurement for that period 7 4 MEASUREMENT OF SLA S EMS system shall play a critical role in monitoring the SLA compliance and hence will have to be customized accordingly The contractor SI shall provide the EMS monitoring tool in the proposal with all required licenses modules as deemed necessary for monitoring the SLAs The selected
219. ss the expert wants to minimise the searching please clarify RFP already includes this clause Searching load is equal or variable in local search data base If so is it required to work on different respnse time for different station Response time should be same for all stations The Mobile AFIS station it is required to have any hand hold device Handhold device integration is not integration over 4G network or just to have a mobile AFIS to work with car battery part of the RFP however portable AFIS integration is part of the scope of this AFIS RFP CCTNS integration menas at what level Just to received and transmit exchange data or any thing else please clarify AFIS INTEGRATION WILL be at the database level with CCTNS i e data will be exchanged between CCTNS and AFIS and detailed modalities will be carried out during the AFIS project implementation by System Integrator in coordination with Maharashtra Police The facial and IRIS price will be considered for final project cost We don t want to offer IRIS of facial solution in AFIS sever Please clarify The facial and IRIS price will not be considered in final project cost but you must have to submit the IRIS amp Facial solution with costing Portrait Image Building is part of database or just profile photos and demographic data is enough Please clarify Portrait building is no
220. stem databases and other applications Vi Software License Management The biddershall provide software license management and control Bidder shall maintain data regarding entitlement for software upgrades enhancements refreshes replacements and maintenance Vil Bidder shall provide complete manufacturer s technical support for all the licensed software problems and or questions technical guidance defect and non defect related issues Bidder shall provide a single point of contact at state level for software support and provide licensed software support including but not limited to problem tracking problem source identification problem impact severity determination bypass and recovery support problem resolution and management reporting VIII The manufacturer s technical support shall at a minimum include online technical support and telephone support during the Maharashtra Police s business hours Business hours in Maharashtra Police will be from 9 AM hours to 8 PM hours on all days Mon Saturday with access for Maharashtra Police and bidder to the manufacturer s technical support staff to provide a maximum of 4 hour response turnaround time There should not be any limits on the number of incidents reported to the manufacturer Maharashtra Police shall have access to the online support and tools provided by the manufacturer Maharashtra Police shall also have 24x7 accesses to a variety of technical resources
221. sue refers when the end user has reported that the issue is resolved to satisfaction Printers and its peripherals Any defect issue reported with respect to printer functioning other peripherals supplied with it the of incident is reported by the 2 days from time Department or its end user Rs 250 per the resolved Resolution of issue refers when the end day till issue is user has reported that the issue is resolved to satisfaction UPS and its peripherals Any defect issue reported with respect to UPS functioning other peripherals supplied with it the of incident is reported by the 2 days from time Department or its end user Rs 250 per the resolved Resolution of issue refers when the end user has reported that the issue is resolved to satisfaction day till issue is Live Scanners and its peripherals Any defect issue reported with respect to Live Scanner functioning and other with it peripherals supplied the of incident is reported by the 2 days from time Department or its end user Rs 250 per the issue is resolved day till Resolution of issue refers when the end user has reported that the issue is resolved to satisfaction Laptop and peripherals Any with functioning defect issue reported respect to Laptop and other with it peripherals supplied the of incident is reported by the 7days from time
222. system issues a message regarding the quality of Rolled and plain fingerprint images prior to capturing next finger Automatic Change To the Palm Finger If the image quality is good the system offers to scan the next palm finger Both direction Capturing Capability to allow the fingers to be rolled in a left to right or right to left direction when taking the rolled impressions 4 5 years comprehensive 9 18 Digital SLR Camera Sr No Specifications 1 Type of camera Single lens digital camera with inbuilt focus 2 Lens One Macro Lens 60 mm F 2 8 Minimum Focusing distance 0 18 m Maximum magnification 1 1 3 Effective Pixels 12 00 Megapixels or better ge EEE Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 4 Image Sensor CMOS Sensor 5 Shutter Electronically controlled shutter 6 Shooting modes 1 Single frame shooting mode 2 Continuous shooting mode 3 Self timer mode 7 Picture Modes Standard Portrait Landscape User Defined Night Movie 8 Power requirements Rechargeable Li On battery should have provision to charge via AC adaptor One Addl Battery pack to be provided 9 Battery Life fully charges More than 500 shots battery 10 Recording media Min 4 GB SD memory card to be provided SDHC and SDXC compliant 11 LCD Mon
223. t of Police Ratnagiri 13 Superintendent of Police Sindhudurg 14 Commissioner of Police Nashik City 15 Superintendent of Police Nashik Rural 16 Superintendent of Police Dhule 17 Superintendent of Police Jalgaon 18 Superintendent of Police Anmednagar 19 Superintendent of Police Nandurbar 20 Commissioner of Police Aurangabad City 21 Superintendent of Police Auragabad Rural 22 Superintendent of Police Jalna OP Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 23 Superintendent of Police Beed 24 Superintendent of Police Usmanabad 25 Superintendent of Police Nanded 26 Superintendent of Police Latur 27 Superintendent of Police Parbhani 28 Superintendent of Police Hingoli 29 Commissioner of Police Nagpur City 30 Superintendent of Police Nagpur Rural 31 Superintendent of Police Gadchiroli 32 Superintendent of Police Chandrapur 33 Superintendent of Police Wardha 34 Superintendent of Police Bhandara 35 Superintendent of Police Gondia 36 Commissioner of Police Amravati City 37 Superintendent of Police Amravati Rural 38 Superintendent of Police Akola 39 Superintendent of Police Buldhana 40 Superintendent of Police Yawatmal 41 Superintendent of Po
224. t part of AFIS DATABASE however Profile photos and demographic data is part of AFIS SCOPE Queries by Inspira Qualification Criteria and Bid Evaluation Page 12 Bidder Any consortium member in case of consortium must have participated in NIST ELFT or ELFT EFS evaluation program conducted by NIST since 2007 for chance print encoding and matching Request to add NIST since 2010 instead of 2007 as this is the latest evaluation program Tender requirment remains unchanged Qualification Criteria and Bid Evaluation Page 12 Bidder Any consortium member in case of consortium must havesuccefully executaed and completed in the last ten financial years at least 3 AFIS installation at law and enforcement agencies acroos the world Request to add the implementation values of AFIS database of minimum 10 lakhs records including ten prints chance prints and plam prints Tender requirment remains unchanged Additional Point The Bidder Lead bidder in case of consortium partner must have CMMI level 5 This will allow only T1 bidder who can implement this project Tender requirment remains unchanged 4 13 Post implementation support services clause No IV Page No 50 Updates Upgrades New releases New versions of application software database operation systems The bidder shall provide from time to time the Updates Upgrades New releases New versions of the software and
225. take care of 100 load transfer Load Power Factor Should be at least 0 7 lagging Overload Capacity UPS shall withstand 20 overload for 10 minutes and 50 over load for one minute UPS Shutdown UPS should shutdown with an alarm and indication on following conditions 1 Output over voltage 2 Output under voltage 3 Battery low 4 Inverter overload 5 Over temperature 6 Output short Protections Input should have MCB and output should be electronically protected also battery connection should have MCB MCCB Fuse surge protection battery low warning Bypass Switch Required for all ratings gt 3 C QC CQ TR Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS Total Harmonic lt 3 for linear load and lt 8 for Non Linear Load Distortion Indicators AC Mains Load on Battery Load Level Battery Low Warning Inverter On UPS on Bypass Overload etc Battery Sealed Maintenance Free Battery housings Closed housing in a cubicle with suitable louvers or racks Audio Alarm Battery low Mains Failure Over temperature Inverter overload Fault etc Communication Interface RS 232 with Monitoring and Shutdown software EMI RFI Noise Filter To meet Standard Conformances Cabinet Tower Type Remote Monitoring Optional should be available through SNMP ad
226. tant specifying the net worth of the company Bidder Any consortium member in case of consortium must have participated in NIST ELFT or ELFT EFS evaluation program conducted by NIST since 2007 for chance print encoding and matching Provide copy of relevant NIST benchmarking published report duly signed by the authorized representative of the bidder Bidder Any consortium member in case of consortium must have successfully executed and completed in the last ten financial years at least 3 AFIS installations at law enforcement agencies across the world Copy of client citations Work Orders for AFIS installations OR client letter testimonial stating the completion of the project and working satisfactorily in operations phase Reference for each of the projects has to be given and should contain the following information Name of organization individual s to contact email id phone number and address contract value and version of AFIS The Bidder Lead member in case of consortium quoting for this tender must have at least 50 computer professionals working continuously full time for the past 1 year in India at the time of submission of bids Certificate from the HR head stating list of Employees with exposure to Projects and Technologies The foreign company member of consortium providing AFIS software must have support setup in Provide proof of address in India Maharashtra or undertaking signed
227. tections Input should have MCB and output should be electronically protected also battery connection should have MCB MCCB Fuse surge protection battery low warning e Bypass Switch Required for all ratings e Total Harmonic Distortion 396 for linear load and 896 for Non Linear Load e Indicators AC Mains Load on Battery Load Level Battery Low Warning Inverter On UPS on Bypass Overload etc e Metering Input Voltage Output Voltage and frequency battery voltage output current etc LCD LED or through Software e Battery Sealed Maintenance Free e Battery housings Closed housing in a cubicle with suitable louvers or racks e Audio Alarm Battery low Mains Failure Over temperature Inverter overload Fault etc e Operating Temperature 0 to 45 degrees centigrade go 00 0 Hh oo Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS e Humidity 10 90 Relative humidity e Warranty OEM Warranty on site for five years for UPS and battery e Short Circuit Protection MCB MCCB should trip or UPS should shutdown without blowing any fuses e Input Over Voltage UPS should be absolutely safe in case of high voltage at input 9 15 UPS for Bureaus district units Police stations Parameter Technical Specifications UPS Make Please specify make Must be manufactured in plant that is ISO 9000 9001 Provide the copy
228. tem AFIS 33h COMMERCIAL OFFER Bidder shall submit their prices only in the eTendering system Price quoted elsewhere shall be liable to rejection Rate quoted shall be inclusive of Supply Installation Warranty inclusive of all taxes and duties 3 4 BID EVALUATION A tiered evaluation procedure will be adopted for evaluation of proposals with the technical evaluation being completed before the commercial proposals are opened Only the bids which qualify the qualification criteria mentioned in sec 3 1 above will be taken up for detailed bid evaluation The evaluation will be quality cum cost basis where quality of the bidder will have 30 weightage and cost component to have 70 weightage Two Bid system shall be followed for the bid evaluation The first stage would be a technical evaluation against Technical Proposal Second stage would be a Commercial Evaluation The details of evaluation have been explained below e First stage Technical evaluation against qualification criteria mentioned in Technical Proposal The first stage of evaluation would involve examination of the bid documents of each of bidders against the Qualification Criteria and submission of EMD amp Tender fees All bidders clearing this stage will be evaluated on the criteria mentioned in the Evaluation framework This is to ensure that the technical skill base experience and financial capacity and other bidder attributes claimed therein are consistent
229. tenance Services after Go Live TCR Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS Note Payments to be made to the system integrator will be made after careful scrutiny of the deliverables and due approval from Maharashtra Police 8 3 TERMINATION OF THE CONTRACT Maharashtra Police reserves the right to cancel the contract at any time if it is not satisfied with the services of the successful bidder or there is breach of any of the condition of this agreement by the successful bidder provided a period of 10 days has lapsed from the date of serving notice on the successful bidder requiring it to remedy the breach and if the breach has continued up to the date of the termination In extreme circumstances the breach cure period can be extended to 30 days provided the bidder gives in writing valid reasons for extension of breach cure period In this event the work done till then by the successful bidder shall be taken over by Maharashtra Police Maharashtra Police reserves the right to appoint a new bidder and hand over to him all the documents to complete the assignment In such an event the successful bidder shall not be entitled to receive any payments upon termination of the contract In such case upon termination Maharashtra Police may also impose liquidated damages Notwithstanding anything to the contrary contained in this ag
230. ter every three months for F P B officials for better performance It is to be clearly understood that the requirement of training shall be considered to be fulfilled only when the competent authority is satisfied that identified personnel has developed acquired necessary knowledge skill capability and confidence to run the system project without support form AFIS Vendor It may require multiple session and refresher training etc Also assessment at the end of each training session is mandatory Police personnel passing this assessment will be considered as successfully trained Feedback of the trainer and the training module from the participants is mandatory in the format designed by the DEPARTMENT At least 75 of the participants should rate the training and the trainer respectively as SATISFACTORY If not re training of the batch will be required without any extra cost Note 1 The AFIS Vendor shall perform any other related work for efficient functioning of said Project as directed by Maharashtra Police from time to time 2 AFIS Vendor may require system analysis and study of the existing system and Maharashtra Police requirements in terms of customization of the product designing of input screens forms and output reports connectivity amp networking etc before supply and installation of hardware and software 3 Input screens forms and output reports expert opinion based on 8 to 10 identical minutia and interlinked marking et
231. teway The entire process of tendering will be online and Maharashtra Police will be using Maharashtra Governments eTendering system for the same Tenders submitted by any other medium other than the Maharashtra Governments eTendering system will be summarily rejected The timelines for downloading tenders and submission of technical and commercial bids will be as per the timelines mentioned in the RFP Note EMD should be in the form of Bank Guarantee of Nationalized Bank drawn in favour of Director General of Police Maharashtra State Mumbai payable at Mumbai and valid for One Year OR online though payment gateway via NEFT RTGS The EMD in the form of Bank Guarantee should be submitted in person at the Director General of Police Maharashtra State Office on the date of Tender Opening Director General of Police Maharashtra State Mumbai reserves the right to accept or reject any tender offer without assigning any reason e For any assistance related to eTendering please contact on eTendering helpdesk no 020 30187500 or email address support gom nextenders com gt Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS SCHEDULE Parameter Details 1 Tender Reference Tender No DGP 17 6162 AFIS 26 2012 680 dated 19 03 2015 2 Website for downloading tender https mapo maharashtra
232. the case may be Project Documentation including but not limited to the following Project Commencement Documentation m Training Plan and Training Material m User Manuals Data standards d Rights of Access to Information At any time during the exit management period Successful bidder will be obliged to provide an access of information to Maharashtra Police and or any replacing vendor to material related to Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS project es LLLLLLLLLLLLLLLLLLLIO Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS e Exit Management Plan Successful bidder shall provide Maharashtra Police with a recommended exit management plan Exit Management Plan which shall deal with at least the following aspects A detailed program of the transfer process that could be used in conjunction with a Replacement Vendor including details of the means to be used to ensure continuing provision of the services throughout the transfer process or until the cessation of the services and of the management structure to be used during the transfer Plans for the communication with such of successful bidder staff suppliers customers and any related third party as are necessary to avoid any material detrimental impact on Request for Proposal for s
233. tions Yes No list all the lt list all the products specifications mentioned of the product in Annexure mentioned in Annexure A gt 135 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 11 ANNEXURE C COMMERCIAL BID DOCUMENT FORMAT Commercial Proposal Cover Letter Company letterhead Date To Shri Hemant N Nagrale Addl Director General of Police P amp C Office of the director general of police Maharashtra state State Police Headquarters Old Council Hall Shahid Bhagat Singh Marg Colaba Mumbai 400 001 Phone 022 22023399 22049701 Fax 022 22023399 22026566 Ref Request for Proposal Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS Dear Sir Having examined the RFP Document the receipt of which is hereby duly acknowledged we the undersigned offer to provide the services as required and outlined in the RFP In order to meet such requirements and to provide services as set out in the RFP document following is our quotation summarizing our Commercial Proposal We attach hereto the Commercial Proposal as required by the Bid document which constitutes our proposal We undertake if our proposal is accepted to the services as put forward in the RFP or such modified requiremen
234. tions and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms and Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form The entries in the books of Merchant and or the Payment Gateway Service Providers kept in the ordinary course of business of Merchant and or the Payment Gateway Service Providers with regard to transactions covered under these Terms and Conditions and matters therein appearing shall be binding on the User and shall be conclusive proof of the genuineness and accuracy of the transaction Refund For Charge Back Transaction In the event there is any claim for of charge back by the User for any reason whatsoever such User shall immediately approach Merchant with his her claim details and claim refund from Merchant alone Such refund if any shall be effected only by Merchant via payment gateway or by means of a demand draft or such other means as Merchant deems appropriate No claims for refund charge back shall be made by any User to the Payment Gateway Service Provider s and in the event such claim is made it shall not be entertained In these Terms and Conditions the term Charge Back shall mean approved and settled credit cardor net banking purchase transaction s which are at any time refused debited or charged back to merchant account
235. tive online firmware upgrade for both controllers and disk drives Warranty 5 Years comprehensive 9 5 Tape Library Offered tape library shall support native data capacity of 6TB uncompressed expandable to 12 TB compressed Tape library shall provide web based remote monitoring capability The tape library unit shall be configured with FC LTO Gen4 tape drives Tape drive architecture in the library shall confirm to Ultra3 SCSI standards Offered LTO drive in the library shall confirm to the continuous and data rate matching technique for higher reliability Offered LTO4 drive in the library shall offer optional WORM support and embedded AES 256 bit encryption support Offered LTO4 drive shall have native speed of 120MB sec and a compressed speed of 240MB sec for 2 1 compression Tape library shall provide Fiber connectivity to SAN NAS environment For optimal performance tape library shall provide 4Gbps native interface connectivity to SAN switches Tape library shall be offered with minimum of 24 slots and barcode reader Tape library shall support removable magazine and mail slot 50 nos of tapes to be provided with the tape library Warranty 5 years comprehensive al Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 9 6 24 Port Type Managed Switch Items
236. tomated Fingerprint Identification System AFIS 1 INTRODUCTION doodle PROJECT BACKGROUND Finger Print Science is a perfect science of identification based on two fundamental principles i e Individuality and Persistency Ridges on the friction skin on the hands and feet of an individual are unique and persist throughout human life Personal Identification of any living or deceased person can be done by means of finger prints Such identification is useful for Police Banks Judiciary Military Immigration Election Commissions Hospitals etc T2 OBJECTIVE OF THE PROJECT The objective is to implement latest Automatic Fingerprint Identification System AFIS in the state The system will have state of the art image processing and pattern recognition techniques to capture encode store and match fingerprints and palm prints automatically and at very high speed and precision The system should automatically digitally physically mount the existing data Image and Demographic details C A D B from the existing system The system will also incorporate a database about descriptive roll modus operandi and photographs mug shots of persons whose fingerprints are taken for record and search purposes thus integrating fingerprint data with the personal details of the criminal suspects like name age sex modus operandi previous convictions It should permit matching of fingerprints palm prints not only for Personal Identification cases but
237. ts as may subsequently be agreed mutually by us and Maharashtra Police or its appointed representatives If our proposal is accepted we will obtain a Performance Bank Guarantee issued by a nationalized bank in India acceptable to Maharashtra Police for a sum of 10 of the contract value for the due performance of the contract We agree for unconditional acceptance of all the terms and conditions set out in the RFP document and also agree to abide by this tender response for a period of 6 months from the date fixed for bid opening and it shall remain binding upon us with full force and virtue until within this period a formal contract is prepared and executed this tender response together with your written acceptance thereof in your notification of award shall 136 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS constitute a binding contract between us and Maharashtra Police We confirm that the information contained in this proposal or any part thereof including its exhibits schedules and other documents and instruments delivered or to be delivered to Maharashtra Police is true accurate and complete This proposal includes all information necessary to ensure that the statements therein do not in whole or in part mislead Maharashtra Police as to any material fact We agree that you are not bound to accept any tender response you may receive W
238. ty 19 Certifications 20 Warranty 5 years comprehensive warranty 9 10 Notebook Computer For portable AFIS Sr No Description 1 CPU Intel i7 processor with Turbo Boost Technology 3 4 GHz or Higher with 4 MB Integrated Cache or AMD Phenom II X6 1100T processor 3 4 GHz with 4 MB Cache or equivalent 2 Chipset Intel QM 67 express or AMD 785 chipset or equivalent 3 OEM Motherboard 4 BUS PCI 5 RAM 4 GB 1066 MHz DDR3 SDRAM can be expandable at least up to 32 GB 6 Internal DVD Writer DVD writer read write rewrite SATA interface internal and with accessories 7 NETWORK Integrated 10 100 Mbps on board wi fi Bluetooth support 8 Screen 15 or higher 9 GRAPHICS onboard 1GB card 10 MOUSE Optical USB Scroll Mouse OEM or Microsoft and driver software 11 PORTS 4USB ports Built in webcam 12 Carry Case rugged and with a provision to carry live scanner and digital camera 13 Preloaded with 64 bit Linux based OS or preloaded 64 bit Windows based OS with Certificate of Authenticity recovery restore media CD along with patches and updates for 5 years 14 POWERSUPPLY Power Adaptor 15 HDD 500GB HDD 7200 RPM SATA A n9 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS
239. ty 1 Workstations 1117 2 Flatbed Scanner 1117 3 Laser jet Printer 1117 4 Live Scanner 500ppi 4 4 2 1117 5 Web Camera With Stand 1117 6 UPS 1117 7 Networking Equipments with cabling 4 8 PORTABLE AFIS SYSTEM It is proposed to have a full fledged Portable AFIS facility to Finger Print experts posted at 50 locations of Commissionerates amp district units with Notebook Palm print live Scanner and Digital Camera etc The equipments should be enclosed in a rugged handy carry case This portable system is proposed to enhance the efficiency of Finger Print Experts and to ensure instant and accurate investigation at the scene of crime The system must be capable of processing the photographs of chance print captured by digital camera and to compare them with inmate s finger palm prints which are taken by live scanner After comparing the chance print with inmate s finger palm print and local database if they remain untraced system shall automatically put the request in queue for firing query to central server for search amp update It should be possible for the AFIS Mobile system to submit a search on the Central Server using Wireless connectivity During emergencies the mobile operator may dial the central server for out of turn connectivity for search result for dissemination Portable AFIS System should be able to store finger palm print data textual and photo graphic data conduct ten print palm print and latent print searches out o
240. ualification and Financial Bidding Processes 5 Close for Bidding Generation of Super Hash Values After the expiry of the cut off time of Bid Preparation and Hash Submission stage to be completed by the Contractors has lapsed the Tender will be closed by the Tender Authority The Tender Authority from MAPO shall generate and digitally sign the Super Hash values Seals 6 Decryption and Re encryption of bids submitting the Bids online After the time for generation of super hash values by the Tender Authority from MAPO has lapsed the Contractors have to make the online payment of Rs 1 038 882 Payment Gateway Charges Service Tax towards the fees of the Service Provider After making online payment towards fees of Services provider the Contractors are required to decrypt their bid data using their Digital Certificate and immediately re encrypt their bid data using the public key of the Tendering Authority The Public Key of the Tendering Authority is attached to the Tender during the Close for Bidding stage Note The details of the Processing Fees shall be verified and matched during the Technical Opening stage At this time the Contractors are also required to upload the files for which they generated the Hash values during the Bid Preparation and Hash Submission Stage The Bid Data and Documents of only those Contractors who have submitted their Bid Hashes Seals Within the stipulated time as per the Tender Time Sc
241. unds for the annulment of the proposal or the award in which event Maharashtra Police may out rightly reject the proposal or make the award to the next Best Qualified Bidder or call for new Bids 5 15 ADDRESS FOR BID SUBMISSION AND CORRESPONDENCE Shri Hemant N Nagrale Addl Director General of Police P amp C Office of the Director General of Police Maharashtra state State Police Headquarters Old Council Hall Shahid Bhagat Singh Marg Colaba Mumbai 400 001 Phone 022 22023399 22049701 Fax 022 22023399 22026566 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 6 PROJECT IMPLEMENTATION 6 1 PROJECT TIMELINES Following table delineates the various project activities and the associated timelines in weeks from the project start date Item Tentative Completion Activity Timelines Week 1 Kick off meeting with System Integrator T 2 Team Mobilization T 1 3 Process and system study T 4 4 Preparation of detail SRS gap analysis amp design T 8 document 5 Customization of AFIS software T 12 6 Procurement and installation of Hardware Server side T 14 and client side 7 Digitization of the existing data Image and Demographic T 20 data of Finger Print Record and Search Slips 8 Data centre commissioning T 24 9 System Integration testing and implementation T 28 10 Project G
242. usiness services Users exploit more and more powerful devices used at home and later in the execution of daily business This context means that use of deterministic monitoring alone is no longer sufficient to govern business results A collection of known and unknown issues arise meaning IT requires new methods of gaining insight into issues when service delivery degrades Even when these devices and the technologies they invoke are not covered by standard IT monitoring tools instrumentation is typically included in all devices and technologies in the form of log data normalize log data from IT operations specific log generating sources and extend log collection capabilities to include custom sources and in house applications Solution should provide High performance interactive searches across all operations logs comprehensive drill down dashboards and real time alerting Audit quality controls should be built into Solution to ensure confidentiality integrity and Availability of data Integrity checks should be enforced in accordance with the NIST 800 92 Log Management standard smooth functioning of the applications e Develop expertise in the application to have the ability to troubleshoot problems monitor erratic behavior through the application logs e Coordinate with the application vendor to manage patch upgrade as and when required with minimal downtime Ensure configurat
243. utomatically updated on local database of concerned district by default 4 11 3 CHANCE PRINT CASE CIRCULATION e Chance Prints Found Developed at the scene of crime will be captured by digital camera and subsequently sent to portable AFIS workstation for encoding e Finger palm prints of inmates and suspects will be taken by live scanner and they will be verified with chance print If found untraced the chance prints will be verified on local database of portable AFIS e If still found untraced finger print expert will send the chance prints to the Central server to search e Firstly the verification of chance prints will be carried out by concerned District Finger Print Expert e Onthe completion of Verification work district Finger Print Expert will send the whole query to concerned Regional Bureau via chance print circulation module e Onthe receipt of such Chance print case panel vise examination will be carried out in the regional bureau Each expert in the panel will examine the chance prints and if he she wants to edit the ee 9 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS original print he she should have facility to do the same and re search that chance print with inmates suspect and main database e Each expert in the panel will finalize the traced untraced result by putting his her thumb impression onto the system e The
244. ware licenses as per the performance requirements provided in the RFP During the warranty period bidder shall replace or augment or procure higher level new equipment or additional licenses at no additional cost to the Maharashtra Police in case the procured hardware or software is not adequate to meet the service levels V Mean Time between Failures MTBF If during contract period any equipment has hardware failure on four or more occasions in a period of less than three months or six times in a period of less than twelve months it shall be replaced by equivalent or higher level new equipment by the bidder at no cost to State However if the new equipment supplied is priced lower than the price at which the original item was supplied the differential cost should be refunded to Maharashtra Police For any delay in making available the replacement and repaired equipments for inspection delivery of equipments or for commissioning of the systems or for acceptance tests checks on per site basis Maharashtra Police reserve the right to charge a penalty VI During the warranty period bidder shall maintain the systems and repair replace at the installed site at no charge to Maharashtra Police all defective components that are brought to the bidder s notice VII The bidder shall as far as possible repair the equipment at site CBee Request for Proposal for selection of system integrator for deployment of state wi
245. with the needs of this project These conditions have been listed down under the section Qualification Criteria Maharashtra Police may ask bidder s for additional information visit to bidders site and or arrange discussions with their professional technical faculty to verify claims made in bid documentation During technical bid preparation the bidder is required to strictly adhere to the technical bid format provided in this document The format for the same has been detailed in the Annexure B Technical Bid Document Format Evaluation Framework Technical Evaluation Committee TEC formed by Maharashtra Police will evaluate Technical bids Bidders who have qualified as per the Section 3 1 Qualification Criteria of this RFP document shall be evaluated and scored by the Technical Evaluation Committee based on the basis of technical evaluation criteria mentioned in table below assessing each bidder s ability to satisfy the requirements set forth in the document MINIMUM MARK FOR THE QUALIFICATION IN THE TECHNICAL EVALUATION IS 60 OUT OF 100 TECHNICAL SCORE The bidders are expected to demonstrate a Proof of Concept POC of the AFIS solution The bidders will be provided the following set of input data for the POC e 1 Lakh 10 digit fingerprint records in fiif format of FACTS system of CMC Ltd Scanned JPEG Files 4 n9 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerpr
246. x 146 GB 2 5 10 K RPM HDD or more e Disk bays Support for min 8 small form factor hot plug SAS SCSI hard drives in disk drive carriers that slides out from front e Atleast 4 x 10 100 1000 Mbps Ethernet ports or more e 2x4GbpsFiber Channel Ports e Ports Rear Two USB ports Ver 2 0 RJ 45 Ethernet keyboard and mouse no parallel port Front One USB Ver 2 0 e Graphics controller SVGA PCI bus ATI ES 1000 min 16MB SDRAM std max 1280x1024 at 16M colors e Optical diskette 8X 24X slim line DVD ROM drive shared across chassis e Security Power on password admin password unattended boot selectable boot boot without keyboard e Power supplies Hot plug redundant AC power supply e Management feature to identify failed components even when server is switched off e RackMountable e It should provide Secure Sockets Layer SSL 128 bit e Encryption and Secure Shell SSH Version 2 and support VPN for secure access over internet e Should be able to manage systems through a web browser e Warranty 5 years comprehensive a aa Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 9 2 One Application amp One web server Total 2 nos Min Blade Chassis Specification Single blade chassis should accommodate minimum 2 Hexa core processor or higher hot pluggable blades Processor should be latest series generatio
247. xpert Lead Business Analyst Technical Writer Domain Expert etc for the design and development of software for the AFIS project shall be deployed during the Project as per our bid submitted in response to the RFP We undertake that any of the identified Key Personnel shall not be removed or replaced without the prior written consent of Maharashtra Police Under exceptional circumstances if the Key Personnel are to be replaced or removed we shall put forward the profiles of personnel being proposed as replacements which will be either equivalent or better than the ones being replaced However whether these profiles are better or equivalent to the ones being replaced will be decided by Maharashtra Police Maharashtra Police will be the final authority to accept or reject the profiles proposed for the replacement of the existing resources We also undertake to staff the Project with competent team members in case any of the proposed team members leave the Project either due to voluntary severance or disciplinary actions against them We acknowledge that Maharashtra Police has the right to seek the replacement of any member of the Project team being deployed by us based on the assessment of Maharashtra Police that the person in question is incompetent to carry out the tasks expected of him her or found that person does not really possess the skills experience qualifications as projected in his her profile or on the ground of security c
248. y out of box discovery scripts create customized discovery scripts Discovery system should have the ability to capture configuration files for the purposes of comparison and change tracking Discovery system should be capable of supporting role based access to various aspects of CMDB administration 51 4 13 3 The scope of the services for overall IT infrastructure management shall include 365x24x7 on site Monitoring Maintenance and Management of the server and related infrastructure supplied and commissioned by the bidder for the application at the EMS Solution should provide Ops bridge capability to enable a single pane of glass for IT event and Operations Management Application can be the manager of managers and capable of receiving events alerts from multiple monitoring systems including system network storage hardware and application System should be the single pane RFP clause is self explanatory bidder should ensure SLAs as mentioned in RFP are met Data Center and Back up Site The business hours in Maharashtra Police will be from 0900 hours to 2000 hours on all days Mon Sat Bidder will plan these services accordingly The bidder shall provide the MIS reports in specified format for all the devices installed in the Data Center and backup site in format and media as mutually agreed with the Maharashtra Police on a monthly basis Whenever requ
249. y Record and Searches 2 1 Number of record slips 500 2 2 Number of search slips 5000 2 3 Number of latent chance prints 500 Working Hours 3 1 System working hours 24 hours 3 2 Manual working hours 2 shifts 3 3 Effective manual hours per day 12 hours Hardware at Centralized State AFIS System At State Data Center Mumbai S No Item Quantity As per vendor s recommendation with Disaster Recovery Server 1 Server minimum indicative technical specification have been provided at ANNEXURE A 2 SAN amp NAS Unified Storage 01 01 3 Tape Library 01 01 Networking and mounting 4 As per requirement accessories NOTE Bidder are expected to design and proposed AFIS technical solution over and above minimum indicative specifications given in the tender document Any augmentation to centralized AFIS hardware bill of material required to meet SLA s shall be done by bidder System integrator TRP Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 4 6 DISTRICT LEVEL SYSTEM AFIS WORKSTATION There are 45 Police District Commissionerates F P B locations which need to have PC based online offline application Each district will have a workstation PC a scanner for scanning the 10 digit fingerprint slips single digit chance print network connection for communication with the central system and printer for k
250. y operated from AFIS as well as Palm print writers Palm Finger Print Images Rolled and Slap and demographic details captured through Live Scanner Application Software can be imported directly to AFIS System integrator will develop all necessary interfaces and tools for AFIS and Palm Print Live Scanner Integration All required drivers and API will be procured by System integrator only 2 Key Features and Specifications Resolution 500 PPi gs ooo Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS Dynamic Range 256 Gray Scale Sensing Area 1 platen single prism single imager uniform capture area for Palmprint Writers palm rolling and taking plain and Slap impressions of finger No moving part in the optics deck Time for scanning a Palm print Fingerprint Maximum 8 sec for Palm and 4 sec for fingerprint Image Compression Method WSQ compression maximum 1 15 Warranty Image Quality Complies with FBI s IAFIS Image Quality Specification CJIS TD 0110 CJIS RS 0010 v7 app F Certificates of approval to be provided by the vendor Interface USB 2 0 3 Capabilities Automatic finger detections System should detect fingers automatically Calibration and Diagnostic Test Factory calibrated and sealed with self test diagnostics at start up Quality Check The
251. y shall slide smoothly on sliding channel duly powder coated having nylon roller arrangement The storage shelve for CVT A storage shelve made of 18 mm particle board shall be provided along with the length of the table at bottom about 100 mm above from the ground level Shelves shall be screwed on frame work of 25x25x1 mm square tube The shelve shall be covered from back side with 18mm pre laminated medium density fiber board Steel Structure The rigid steel structure shall consist of two nos rectangular base tubes of size 50x25x1 25 mm about 520 mm length placed along the width on vertical tubes of size 25x25x1 mm shall be welded for fixing up of side panels A supporting frame of 25x25x1 mm square tube shall be welded on the top ofthe tubes for the side panels as shown for supporting the top of the table The base tube shall be provided with adjustable shoes 2 nos on each side Painting Complete steel structure shall be pretreated and powder coated with minimum thickness of 60 microns coating Top shelve size 610x610 mm for placing printing unit Middle Shelve size 460x330 mm for placing feet on stationary Bottom shelve size 460x380 mm for collecting print out The top faces ofthe shelf shallbe natural teak wood shade The bottom faces shall be in plain white cream shades Structure The structure shall be made from square and rectangular steel tubes duly welded finished and powder coated
252. y work on the new system without any help of the implementation agency Yours faithfully Date Signature Name amp Designation Name and Address of Company Seal Stamp of Company 119 Request for Proposal for selection of system integrator for deployment of state wide Automated Fingerprint Identification System AFIS 16 UNDERTAKING ON EXIT MANAGEMENT AND TRANSITION Company letterhead Date To Shri Hemant N Nagrale Addl Director General of Police P amp C Office of the Director General of Police Maharashtra state State Police Headquarters Old Council Hall Shahid Bhagat Singh Marg Colaba Mumbai 400 001 Phone 022 22023399 22049701 Fax 022 22023399 22026566 Sub Undertaking on Exit Management and Transition Sir I We hereby undertake that at the time of completion of the engagement we shall successfully carry out the exit management and transition to Maharashtra Police or to an agency identified by Maharashtra Police to Maharashtra Police s satisfaction 1 I We further undertake to complete the following as part of the Exit Management and Transition a Capacity Building at Maharashtra i We undertake to design team organization structure at Maharashtra Police to manage the system ii We undertake to carry out an analysis of the skill set requirement at Maharashtra Police to manage system and carry out the training amp knowledge transfer required at Maharashtra Police t

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