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1. CAUTION CAUTION Avoid moisture to reduce the risk of fire or electric shock The DIRECTV Receiver should not be used near ZA water for example kitchen sink bathtub pool damp basement Also never spill liquid on the receiver and do not place RISK OF ELECTRIC SHOCK DO NOT OPEN vases or other vessels containing liquid on top ofit Ensure proper ventilation the vent slots on the DIRECTV Receiver must be left uncovered to allow proper airflow to CAUTION To reduce the risk of the unit Blocking the airflow to the unit could impair performance or damage your receiver and other components electric shock do not remove cover Do not stack electronic components or other objects on top of the DIRECTV Receiver Also do not stack the receiver on or back top of a hot component such as an audio power amplifier No user serviceable parts inside Protect your components from power surges by connecting all the components before plugging any power cords into the Refer servicing to qualified service wall outlet Use of a surge protector is also recommended personnel Don t overload power outlets or extension cords which can result in the risk of fire or shock It s also important to use only the type of power source indicated on the marking label or in this manual To prevent electrical shock this apparatus shall be connected to a main socket outlet with a protective earthing and fully inserted Av
2. DIRECTV Plus HD DVR Safety amp Care Your DIRECTV Plus HD DVR has been designed and manufactured to stringent quality and safety standards You should however be aware of the following important precautions for safe and optimal use of the equipment Meaning of symbols printed on the rear panel of the product The bolt of lightning indicates un insulated material within your unit may cause an electrical shock For the safety of everyone in your household please do not remove product covering The exclamation point calls attention to features for which you should read the enclosed literature closely to prevent operating and maintenance problems Important Safety Instructions 1 Read these instructions 2 Keep these instructions 3 Heed all warnings 4 Follow all instructions 5 Do not use this apparatus near water 6 Clean only with dry cloth 7 Do not block any ventilation openings Install in accordance with the manufacturer s instructions 8 Do not install near any heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat 9 Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade or the third prong are provided for your safety If the provided plug does not fit into
3. Remote Use this option to setup your remote to control your TV and other equipment Audio The Audio option in Setup lets you make lasting adjustments to settings such as language and Dolby Digital To make temporary adjustments use the Audio Options item in the Quick Menu Display This option lets you change display settings such as native mode screen format bar color the Channel Banner display time the language in onscreen menus time zone for the clock and screen cen tering TV Type The TV Type option is where you can set your TV s aspect ratio and resolution Access Card Follow the onscreen directions to replace your access card You will need your old and new access cards to complete this process Note DIRECTV will provide new access cards and instructions when necessary Reset From here you can restart the receiver reset to factory defaults or reset everything Scheduler This feature gives you an overview of and access to all the programs you ve set to autorecord or purchase Favorites Check the current status of your Favorites list s by clicking here and make changes if you like See page 32 for more details What is 5 1 Audio It s 5 channels of audio for theater style sound plus a subwoofer for heart pounding bass Go ahead Try this at home Parental Controls Check the current restrictions of your Parental Controls by clicking here and make any adjustments See page 34 for m
4. gt User Guide gt Remote Control amp batteries gt Component Video cable YPbPr gt Power Cord gt Access card gt Phone cord 2 B band Converters also called BBCs DIRECTV Plus HD DVR Front Panel Your equipment may not look exactly like the model illustrated 1 DOOR PANEL USB PORT For future use 2 POWER Turns your DIRECTV Plus HD DVR on or off Your DIRECTV Plus HD DVR still records and receives messages when powered off REMOTE SENSOR The infrared sensor picks up commands from the remote control 4 GUIDE Displays the onscreen program guide MENU Brings up the Quick Menu to access settings and services RECORD In live TV records current program in the Guide sets one touch record for highlight ed program 10 11 12 13 14 ARROWS Move the onscreen highlight up down left or right SELECT Selects the item highlighted LIGHT RING 12 blue lights indicate the current state of the DIRECTV Plus HD DVR Press and hold the LEFT and RIGHT arrows to dim and turn off the lights Repeat to brighten ACTIVE Displays the DIRECTV Active Channel local weather and more INFO Displays channel banner or info to a highlighted program or channel cell RES RESOLUTION The RES key switches the output resolution of the DIRECTV Plus HD DVR Each time you press the key it cycles to the next available resolution 480p 480i 720p and 10801
5. 85 Lock Parental Controls 15 36 M MENU key iv 44 68 74 77 Messages 4 15 33 34 MODE switch iv 11 41 48 74 Movie Ratings 34 MUTE key iv 76 My VOD 29 N Native 74 83 85 Notification 33 O Ordering pay per view 21 Other ratings 35 P Parental Controls 15 29 34 36 37 channel blocks 35 hours viewing 21 35 ratings 34 spending 35 unlocking 36 Passcode 34 36 37 Pay Per View 2 17 21 31 45 Pillar box 85 88 89 Power surge 42 Previous channel 11 Program guide iv 4 11 12 15 17 18 20 21 22 27 30 31 32 44 47 52 64 74 78 Programming 2 3 11 21 22 30 31 34 35 44 51 64 65 67 68 74 75 94 Ordering 2 31 Tuning to 2 31 Progressive scan 81 Purchases 21 Q Quick Menu 4 13 25 27 28 29 30 31 33 34 37 48 49 76 78 R Ratings 34 Rear panel ii 6 Remote control 74 Keys 74 Modes 74 Problems 74 Programming 74 85 Resolution iv 5 28 65 74 80 81 82 83 84 85 Restart 28 44 45 RF Remote 77 Satellite Data Acquisition 41 Satellite Setup 48 Screen Formats 82 SDTV 80 82 Search 2 17 30 31 Settings 27 29 30 33 34 37 44 45 48 49 74 76 77 78 84 86 Setup 27 28 29 30 43 44 45 48 49 67 72 74 75 76 77 78 82 83 84 86 88 Showings 17 47 Spending 35 Spending Limits 35 Stretch 83 85 86 87 88 89 System test 48 49 75 T Temporarily unlock 15 36 Timer 43 To Do list iv 20 21
6. or you use the remote from another room in your house The operating range of an RF Remote is up to 200 feet with some possible decrease due to weak batteries or obstacles such as walls in your house Once programmed your RF Remote will be addressed to only one receiver so will not affect other receivers in your home To setup an RF Capable Remote press the MENU key press SELECT on Settings then select Remote from the left menu Press SELECT on the ZR RF Setup button Follow the onscreen instructions to config ure your remote 11 78 Receiving Local Off Air Broadcast Channels The DIRECTV Plus HD DVR can receive both satellite and locally transmitted off air broadcast chan nels and will display these local channels in the Guide In order to receive off air channels attach an off air antenna to the OFF AIR IN as instructed in the Choose Your Setup section starting on page 65 NOTE During the Guided Setup process be sure to select the Satellite amp Antenna button when you reach the geographic location Satellite Dish amp Off Air Antenna screen and follow the onscreen instructions than others If you didn t setup an off air antenna during the guided setup you must enter your location into the receiver using the Local Network Area screens in order to receive Program Guide information for local off air broadcast channels When you enter your ZIP code i
7. select Category Sort To further narrow your search select the category you want then select a subcategory if you wish To quickly move through the Category Search results use the RED or GREEN key on your remote to advance or reverse in 90 minute increments Press GUIDE to return to the regular Guide or EXIT to return to live TV Pay Per View This option enables you to check out DIRECTV Pay Per View listings by category This option only appears in the Quick Menu over the Guide While in the Guide press MENU then select Pay Per View You will see three choices for sorting the list ings Choose All to display all current pay per view programs Movies will give you listings of all current movies available Pick Special Events to see specific events such as sports comedy specials and more The Guide will display only programs that match the selected choice Search Would you like to locate a particular program movie or sports event you want to see even shows star ring a favorite actor or games with your favorite team Search offers some easy ways to spot just what you want to watch Press MENU then select Search You can find a program by Title Person Keyword or Channel Your Person and Keyword searches will be quicker if you narrow your search by selecting subcategories just follow the onscreen instructions Once you ve found what you re after all you have to do is highlight and Keep in mind when you use the Search f
8. 3 program signals Pillar Box Stretch For 16 9 program signals Fills TV Screen 89 90 Index A Access card 4 5 54 64 Analog TV 80 Aspect ratio 82 83 Audio Options Dolby Digital 17 28 29 30 Audio options 15 28 29 Language 28 Autorecord 17 20 B Batteries iv 4 41 42 48 49 77 Cables iii 4 7 41 49 54 58 64 65 66 67 68 70 Caller ID 15 33 42 Category sort 17 30 Channel Banner 15 28 30 36 Channel blocks 35 Channel list 33 35 Connections 6 41 49 65 67 68 85 Crop 83 85 86 87 88 89 D Date amp time 15 Digital audio 7 30 65 68 Digital TV 80 DIRECTV mode 42 48 76 DIRECTV PROTECTION PLAN 55 56 Dish pointing coordinates 48 Display Formats 85 87 89 Language 28 Dolby Digital 17 28 29 30 DVI Digital Visual Interface 65 E EXIT iv 13 31 44 47 F Favorites 15 18 28 32 33 44 FCC Customer Information 57 Find By 17 31 FORMAT iv 83 85 Front panel 40 41 43 45 83 84 G Guide iv 4 11 12 15 17 18 20 21 22 27 30 31 32 44 47 52 64 74 78 Guided Setup 48 72 74 75 76 77 78 82 GUIDE key iv 17 H HDMI 7 30 65 66 67 68 70 85 HDTV 3 30 65 74 81 82 84 88 High definition 2 3 67 80 Hours viewing 21 35 I INFO key iv 47 74 Interlacing 80 81 J Jacks iii 7 43 49 66 67 68 91 92 L Language for audio 28 for display 28 74 Letterbox 83
9. 8 00p TV PG M t Sports Football Host Jon Smith covers all the Sunday football _ excitement CC Live ous L Jh L Current Date amp Time DIRECTV or Off air Channel Program Info Info Panel Current Favorites Audio Options 4 1 Messages NA M Parental Controls Button Hint The Channel Banner Any time you tune to a channel the Channel Banner appears across the top of the screen displaying info on the channel and show you are currently watching Current date amp time DIRECTV Off air Channel Channel logo number and call letters of the station you re currently viewing Program Info Program title stop and start time and rating of the current program Info Panel Displayed when you press INFO on your remote Contains the program description and other information Press SELECT on the More Info button to see additional options Current Favorites Favorite Channels list currently in use Audio options A filled in icon indicates alternate audio options are available A hollow icon no alternate audio options are available Messages A filled in icon indicates new DIRECTV messages in Caller ID amp Messages A 1 hollow icon there are no new or unread messages Parental Controls Parental Controls lock status Three icons Locked filled in lock icon
10. DASH is also used to delete a showin your MYVOD list press twice e AVI AV2 TV Jumps back 6 seconds and plays DIRECTV MODE SWITCH Changes remote to control other equipment for example a DVD DIRECTV amp TV POWER ON OFF Turns your TV and DIRECTV Plus HD DVR on and off POWER Turns your DIRECTV Plus HD DVR and other equipment on and off as selected with MODE switch ADVANCE Jumps ahead in a recording FFWD Press up to four times to fast forward at increasing speeds recorded or live stored video only fifth press returns to normal play PLAY Play Pause current video press and hold for slow motion RECORD In Live TV records current program in the Guide sets one touch record for highlighted program EXIT Exits any menu and returns to last channel viewed LIST Displays your To Do List ARROWS Move highlight to items in whatever direction needed INFO Displays info for a highlighted or fullscreen program BLUE In live TV displays the Mini Guide other functions vary look for onscreen hints YELLOW In fullscreen TV cycles through alternate audio tracks other functions vary look for onscreen hints CHAN PAGE In live TV changes channel up or down in a menu such as the Guide scrolls page up or down PREV Tunes to last channel viewed ENTER Activates channel number entries quickly Keys in the shaded areas above operate your DIRECTV Plus HD
11. DVR or can be programmed to function with your VCR DVD player or stand alone DVR unit Getting Started serm sexua 1 We lice rie ss 2 About Your DIRECT V Plus AID DVR ttti itte serene terere toccato 2 What You Can ss 3 Equipment You ll Need 3 DVR Service wd Installation amp Activation 422 Ie crore c 4 DIRECTV Plus HD DVR Front Panel sms 4 DIRECT V Plus HD DVR Rear Panel nn ennnennenenneneenenenenennenenens 6 Watching TV 3 Contents DIRECTV Plus HD DVR Features in Live TV DIRECTV Plus HD DVR Features in Recorded TV nn The Chanel Banner EROR DE RN REF aae E CR eei Ee CS gue Overview of the DIRECTV Advanced Program Guide ren Getting Around inthe Guide ementi EIER OPEP The Mini Guide Program Listings While You Watch TV Recording Programs A Great Way to Watch Your Favorites One Touch Record with Default Options A torecord a Changing Record Options Canceling a Record nn Recording to VOR eei ROREM Pay Per View The Latest Movies 24 Hours a D M The Playl
12. PROFITS LOST SAVINGS LOSS OF DATA OR THE COST OF PROCUREMENT OF SUBSTITUTE GOODS TECHNOLOGY OR SERVICES ARISING OUT OF THE USE OR THE INABILITY TO USE THE SOFTWARE EVEN IF DIRECTV OR ITS LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR FOR ANY CLAIM BY A THIRD PARTY Some states or jurisdictions do not allow the exclusion or limi tation of incidental consequential or special damages so the above limitations may not apply to you Third Party Beneficiaries DIRECTV S LICENSORS AND SUPPLIERS SHALL BE THIRD PARTY BENEFICIARIES OF THESE LICENSE TERMS AS APPLICABLE YOUR USE OF THE RECEIVER CONSTITUTES YOUR ACKNOWLEDGEMENT THAT YOU HAVE READ THESE TERMS AND AGREE TO BE BOUND HEREBY G Additional Information Certain additional terms and information for the Software and certain third party software including the text of licenses applicable to any free open source and other similar software that may be included in the Software may be found in the DIRECTV Customer Agreement the DIRECTV website located at www directv com and the GNU website located at www gnu org 61 62 Appendix A Installation 64 64 68 70 72 74 75 76 77 78 Before You Begin Hardware Reference Making the Video Connections Making the Audio Connections Making the Basic Connections Guided Setup Activate Your DIRECTV Service Programming Your Remote Control Using Your IR or RF Remote to Control Your DIRECTV Plus HD DVR
13. RESOLUTION INDICATORS Lights indicate the current resolution setting DOOR PANEL ACCESS CARD The access card slot and RESET key are located behind the door panel Insert your DIRECTV Access Card Locate the access card that came packed with your DIRECTV Plus HD DVR materials and insert the card facing upward fully into the slot DIRECTV Plus HD DVR Rear Panel FE ETHERNET OFF AIR IN AN A PHONE SATELLITE IN SATELLITE IN 2 1 DIGITAL AUDIO OUT OPTICAL HDMI 7 cose tere Your equipment may not look exactly like the model illustrated 1 OFF AIR IN Connect an ATSC antenna to the DIRECTV Plus HD DVR using this jack You will be able to watch off air digital TV broadcasts ATSC programming on your DIRECTV HD DVR and these ATSC channels will appear in the Guide SATELLITE IN 2 Use to connect the DIRECTV Plus HD DVR to the satellite dish antenna SATELLITE IN 1 Use to connect the DIRECTV Plus HD DVR to a second LNB on the satellite dish antenna giving you the ability to watch and record up to two programs at once If your installation includes an FTM Frequency Translator Module connect the FTM output to this input is a technology that allows multiple tuners to work with a single satellite input FTM support may require a software upgrade Ask your DIRECTV Installer for details PHONE Co
14. Receiving Local Off Air Broadcast Channels Before You Begin Your satellite dish antenna must be installed before you can begin following the procedures in this User Guide Professional installation is highly recommended Your dish needs to be mounted in a position where it has access to the satellite signals and RG 6 coaxial cables must be run into the room s where your receiver s will be located If you choose to install the dish yourself see the separate instruction man ual that came with your satellite dish antenna Whether you re having your system professionally installed or handling it yourself be sure to read over the following few pages to familiarize yourself with some important tips for safety and care Hardware Reference Satellite Dish Antenna This is your dish and related hardware affixed to your roof or other surface which picks up the broad cast signals from our satellites DIRECTV Plus HD DVR Satellite Receiver Your DIRECTV Plus HD DVR picks up the signal from your satellite dish antenna and translates it into viewable TV programming Access Card Contains information about your DIRECTV service It must be properly inserted for your DIRECTV Plus HD DVR to work and to activate your programming Off Air Digital Antenna not included This antenna attaches to the back of your DIRECTV Plus HD DVR and is used to receive local off air g4 digital broadcasts You can find additional infor
15. allows you to easily cycle all resolution and format settings 83 84 with a single key until the picture displays the way you like it Navigating menus to modify settings is not necessary If pressing this key causes a loss of video and audio continue to press it until the picture returns Wait a second between presses to allow the Receiver to change the resolution This can happen if your settings include a resolution that your TV doesn t support To correct this you ll need to change your resolution setting Press MENU select Settings then Setup then HDTV in the left side menu Press SELECT on the Resolution tab and mark or unmark the TV Resolutions to display the resolutions supported by your television Resolution RES Key on Receiver Front Panel Resolution made This key is used to cycle all available resolutions on your DIRECTV Plus HD DVR It does not cycle si mple Set format settings If video and audio are not appearing it may be because the current resolution setting is the resolution not supported by your television By pressing this key you can check all available resolutions to see if that ide to the highest solves the problem The lights next to the RES key on the front panel will light below the resolution to which the receiver is set they will change with each key press number that your TV supports by pressing the RES key Supported Resolutions and Formats The tables on this page show the forma
16. as 5 99 a month You might not be able to buy happiness but you How cool is that DIRECTV PROTECTION PLAN Protect your DIRECTV System with the DIRECTV PROTECTION PLAN For a low monthly fee the DIRECTV PROTECTION PLAN covers the components of your DIRECTV System giving you peace of mind and comprehen sive support to ensure that you and your family enjoy nonstop DIRECTV entertainment DIRECTV PROTECTION PLAN Benefits Your DIRECTV Limited Warranty provides certain remedies for this receiver during the stated coverage term The DIRECTV PROTECTION PLAN provides comprehensive coverage for your DIRECTV System including gt In home service calls when needed gt 24 hour Technical Support gt Power surge related repairs Dish antenna realignments gt Cables switches and associated wiring gt Replacement of defective equipment if problem throughout home can not be resolved over the phone Defective remote control replacements All parts and labor for repair Get all that for just 5 99 a month This one low monthly fee covers every DIRECTV component and receiver on your account A fee of 49 for standard IRD equipment 249 for DIRECTV DVR DIRECTV PLUS DVR or Ultimate TV equipment 400 for HD equipment or 1 000 for DIRECTV HD DVR equipment will be charged to your DIRECTV bill if the defective equipment that we are replacing for you is not returned within 30 calendar days The plan will provide a return bo
17. digital TV channels including any local HD broadcasts shown in your area available via the DIRECTV Satellite or an off air antenna Equipment You ll Need To view HD programming you ll need in addition to your DIRECTV Plus HD DVR gt A high definition TV set or HDTV monitor gt A5 LNB Multi Satellite dish antenna MPEG4 and Ka Ku compatible To enjoy select HD programming available on off air local channels you will also need an off air antenna sold separately connected to your DIRECTV Plus HD DVR This is possible only in cities where local broadcast stations make digital TV programs including high definition available Reception may vary based on your geographic location Or in some areas you will be able to receive off air local channels from your satellite dish DVR Service Digital video recording capabilities are only fully functional with a land based phone line connection and a subscription to DVR Service sold separately For information and pricing visit DIRECTV com DVR Installation amp Activation If you or a professional installer have not yet connected your DIRECTV Plus HD DVR and other components please see Appendix A Installation at the end of this User Guide Following installation you will need to activate your DIRECT V service If you have not activated already see page 75 for more information Package Contents The following items are included with your DIRECTV Plus HD DVR gt A V cables RCA type
18. light to send digi tal audio data to A V receivers equipped to receive and interpret it The jack and cable cable not includ ed must be aligned before plugging in and may be covered by protective caps which must be removed before making connections Use caution when handling optical cables They are delicate 65 66 S Video Jack and Cable S Video jacks and cables provide the best non HD picture quality You will still need to connect the left and right audio cables to the TV or optical audio cable to your stereo because the S Video cable only car ries the picture signal not sound A separate audio connection is also required using either Digital Audio Optical cable or the audio portion of an A V cable Audio Video A V Jack and Cable Audio Video A V cables provide very good picture quality and stereo sound The video cable should be used if you don t have HDMI component or S Video cables or your TV does not have HDMI component or S Video jacks The audio cable may be used if you have connected your TV with S Video or Component cables which don t provide audio signals The DIRECTV Receiver s A V jacks are color coded yellow for video red for right audio and white for left audio If your TV has only one input for audio mono connect it to the left white audio jack on the DIRECTV Receiver Telephone Jack and Cord The telephone line cord connects your DIRECTV Plus HD DVR to a land based telephone line The phone line c
19. on the remote control move to the language you prefer and press SELECT You will see a Welcome screen HDTV Settings in Guided Setup Several screens in the Guided Setup process are related to HDTV TV Ratio Screen This screen lets you select your TV s aspect ratio 4 3 or 16 9 TV Resolutions Screen As you select each resolution an onscreen message asks if you can still see the screen properly If you can press the INFO key If not the unsupported resolution is turned off after a few seconds If you turn on Native mode the receiver will automatically adjust resolution to match the resolution of individual TV programs as they are tuned Primary Local Network If you ve chosen to set up both your Satellite Dish and Off Air Antenna you will see this screen near the end of Guided Setup The receiver will use the ZIP code you enter on this screen to determine what locally broadcast digital stations are available to you Setting up a Secondary Local Network is optional it can be useful if you are located between two network areas and intend to receive programming from both via your off air antenna Pu INPUT TV POWER TIP You may decide to set up change or adjust some of the settings later When you re ready press MENU on your remote press SELECT on Settings then select Setup The User Guide that came with your TV will help you set the HDTV settings properly Guided Setup is as sim
20. on the types of connections you can make depending on the equipment you have in order to get the best picture and sound quality Note that the back panels of your TV and other equipment may not exactly match those illustrated Connecting Your DIRECTV Plus HD DVR to your TV or VCR Depending on the inputs on the back of your TV or VCR you have the following options for connecting your DIRECTV Plus HD DVR e S Video Digital Audio optical Analog Audio e HDMI e YPbPr Video These connections are described on the following pages Due to restrictions imposed by copyright holders certain programming may include content protection measures that may restrict viewing in high definition and or recording with certain consumer electronics equipment attached to the 67 receiver Please contact the manufacturer of such equipment for additional information Making the Video Connections Choose one of the following connections Best HD Video and Digital Audio Connect the HDMI cables to the HDMI jacks on the DIRECTV Plus HD DVR and your TV HDMI cables also carry digital audio so you do not need to make a separate audio connection unless you would like to use other audio outputs for example if you want to connect your DIRECTV Plus HD DVR to a stereo or home theater system Note HDMI cable is not included with the HD Receiver Better HD Video Connect one end of the Component YPbPr video cables to the COMPONENT OUT video jacks on th
21. the left menu of the Favorites screen To set C 5 Get as your current channel list select the Set Current menu item from the Favorites screen then change the Current Favorites option to Ch I Get Caller ID amp Messages This feature lets you receive important messages from DIRECTV about your service Also if you have Caller ID service you can also view phone calls you ve received or turn call notification on or off Press MENU to display the Quick Menu select Calls amp Msgs then select Edit Settings Select either Caller ID or Messages from the left menu as desired Caller ID The Call Log tab displays up to 25 recent incoming calls Highlight and select a name to delete that list ing from your log The Notification tab lets you turn the notification feature on or off When the Notification option is on see a notice on your TV screen whenever a call comes in y y You must subscribe to Caller ID service through your local telephone company and your DIRECTV Receiver must be connected to a phone line 33 34 DIRECTV Messages This feature lets you view a listing of current DIRECTV messages waiting for you Simply highlight and select a message in the list to read then you ll have the choice to keep or delete it The messages icon will appear brightly on your channel banner whenever there s any new or unread message in your Inbox Parental Controls Parental Controls enables parents to place certa
22. to a desired date and time gt Press RECORD to record the program The Mini Guide Program Listings While You Watch TV The Mini Guide is a special version of the Guide that displays only one channel at a time and appears over full screen TV To display the Mini Guide press the BLUE key on the remote while watching TV Just as you can with the Guide you can scroll through channels and times set programs to record access program info and other Guide features Don t you hate when you miss a show just because you forget it s on So do we Recording Programs A Great Way to Watch Your Favorites Recording is a great way to see your favorite programs on your schedule You won t miss your favorite series because it moved to a different day or time or miss your team s playoff game because you had to work late Just set a program to record and your DIRECTV Plus HD DVR will save it for you to watch later To watch recorded programs use the Playlist feature See The Playlist on page 22 To schedule a program for recording with specific options 1 Highlight a program that interests you and press INFO 2 Highlight and select Record A screen is displayed where you can set record options for that program Follow the onscreen instructions to set the program to record as you wish 3 Select the Set Record button then OK on the confirmation screen You can record up to two programs at once However i
23. unlocked hollow unlocked icon and temporarily unlocked filled in locked icon Button Hint Tells you that you can see the Mini Guide by pressing the BLUE key on the remote Music Channels Your DIRECTV service includes dozens of enjoyable continuous music channels with something for every taste Tune to these just as you would to any channel You ll see a special Channel Banner that initially displays the channel description for example Real Jazz Nashville As each song is played its info will appear in the banner including 15 song title artist and record company Red Slippers Wed 7 14p 6 00p 8 00p PG 13 Movie Drama 2002 Joe Macauley Danielle Lyful Kat Osata Young woman goes on a quest to find the man of her dreams AC AL CC PPV Wed 12 15 7 00p 7 30p 8 00 p 102 PPV Red Slippers Quiet Time 103 PPV The Fiesty Black Cat 104 PPV My Red Bag Beach City Fun 105 PPV Helicopter Cops 107 PPV Sierra Quest 109 PPV World News Command Zero TIP Press the GUIDE key twice to As skip the Channel Categories screen DTIP You can find additional information and the latest updates at DIRECTV com The Guide Overview of the DIRECTV Advanced Program Guide The Guide displays listings of current and upcoming programs for up to 14 days in advance Find out whats on now or later change the channel search for and purchase a pay per view movie or event or search for a program youre inte
24. uses the following USOC Jack RJ11C A plug and jack used to con nect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See installation instructions for details The REN is used to determine the number of devices that may connect to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of the RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact your local telephone company The REN for this product is part of the product identifier that has the format US AAAEQ TXXXX The digits represented by are the REN without the decimal point e g 03 is a REN of 0 3 AL Si esneo juouwudinbs 14 92u819J19 uI juo ou uonej eisur 19d01d is equip Use the telephone cord supplied with th ment to ensure proper operation If this DIRECTV Receiver causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice isnt practical the telephone company w
25. 46 47 Troubleshooting 40 45 TV aspect ratio 82 83 TV ratings 35 U Unlocking 36 V Video output 65 83 W Warranty iii 50 51 52 53 54 59 66 Y YPbPr 4 7 65 67 85 93 94 ACTIVATION OF PROGRAMMING MAY BE SUBJECT TO CREDIT APPROVAL AND REQUIRES VALID SERVICE ADDRESS SOCIAL SECURITY NUMBER AND OR MAJOR CREDIT CARD DEPOSIT OR PREPAYMENT MAY BE REQUIRED Program ming subject to change DIRECTV services not available outside the U S DIRECTV programming is sold separately and independently of DIRECTV System hardware valid programming subscription is required to operate DIRECTV System hardware Activate your DI programming today at 1 800 DIRECT V 1 800 347 3288 2006 DIRECT V Inc DIRECTV the Cyclone Design logo and ADVANCED PROGRAM GUIDE are registered trademarks of DIRECTY Inc This product incorporates copyright protection technology that is protected by U S patents and other intellectual property rights Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Reverse engineering or disassembly is prohibited Due to restrictions imposed by copyright holders certain programming may include content protection measures that may restrict viewing in high definition and or recording with certain consumer electronics equipment attached to the receiver Please contact
26. ACEMENT AS PROVIDED IN THIS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY IN NO EVENT JI 19A9 9 OS 99J INOA ue3ioduii Se snf puy ixionioded y t a phone call away Don t despair if your warranty has expired Service is jus WILL DIRECTV BE LIABLE FOR ANY AMOUNT GREATER THAN THE RETAIL PRICE OF THE DIRECTV RECEIVER DIRECTV SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THE DIRECTV RECEIVER SOME STATES DO NOT ALLOW LIMITATIONS ON WARRANTIES SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE DIRECTV Inc 2230 E Imperial Hwy El Segundo CA 90245 1 800 DIRECTV 54 Product Information Keep your sales receipt to obtain warranty parts and service and for proof of purchase Attach it here and record the serial and model numbers in case you need them These numbers are located on the product You may have noted some of this information on page 71 when you connected the cables to your receiver Model No Serial No Purchase Date Dealer Address Phone Access Card Receiver ID o5 5 QUOAIOAD eg oBed siu ui AJpIeH can buy peace of mind As little
27. IT to return to video To place batteries in your remote control 1 Remove cover from the battery compartment by sliding it downward 2 Insert 2 AA batteries supplied matching the positive and negative at each end 3 Slide the cover back on to complete installation To program your remote control 1 See Programming Your Remote Control on page 30 TV INPUT Changes the source the piece of equipment whose signal is displayed on your TV FORMAT Cycles through HD resolution and screen format options STOP In recorded TV stops playback and displays the MyVOD tab in the Playlist REPLAY eo from that location REWIND Press up to four times to rewind at increasing speeds recorded or live stored video only fifth press returns to normal play PAUSE Pauses current video GUIDE Displays the onscreen program Guide ACTIVE Access the DIRECTV Active Channel local weather and more SELECT Selects any highlighted item BACK Takes you to the screen you visited previously RED In Guide jumps 12 hours back other functions vary look for onscreen hints MENU Displays a compact menu of settings and services GREEN In Guide jumps 12 hours forward other functions vary look for hints onscreen VOLUME Raises or lowers volume MUTE Toggles sound volume on off NUMBER KEYS amp DASH Tune to a channel directly also input numbers when needed in onscreen menus
28. Reorient or relocate the receiving satellite dish antenna 57 58 Increase the separation between the equipment and the DIRECTV Receiver Connect the equipment into an outlet on a circuit different from that to which the DIRECTV Receiver is connected Consult the dealer or an experienced radio TV technician for help v v CAUTION Changes or modifications not expressly approved by the manufacturer responsible for compliance could void the user s authority to operate the equipment The user may find the following booklet prepared by the Federal Communications Commission helpful How to Identify and Resolve Radio and TV Interference Problems This booklet is available from the U S Government Printing Office Washington DC To meet FCC requirements only peripherals computer input output devices terminals printers etc cer tified to comply with Class B limits may be attached to this device Operation with non certified peripherals is likely to result in interference to radio and TV reception To meet FCC requirements shielded cables are required to connect the device to a personal computer peripheral or other Class B certified device This equipment complies with Part 68 of the FCC Rules and the requirements adopted by ACTA On the back of this equip ment is a label that contains a product identifier in the format US AAAEQ TXXXxX If requested this information must be provided to your telephone company This equipment
29. and equipment requires either 1080i or 720p 81 82 Aspect Ratio In addition to resolution and interlacing a television picture is also defined by its aspect ratio referring to the shape of the screen as defined by the ratio of the screen s width to its height For analog TV the aspect ratio is 4 units wide by 3 units high 4 3 This is the familiar shape of conven tional TVs slightly wider than they are tall SDTV and EDTV can be either 4 3 or 16 9 For HDTV broadcasts the aspect ratio is 16 9 twice as wide as it is tall This is not coincidentally more like the shape of movies shown in theaters which makes HD an ideal format for viewing movies on TV You will be able to see much of what is captured on film but lost on an SDTV display Screen Formats What if you re watching a nearly square shaped 4 3 broadcast on 16 9 TV or vice versa The DIRECTV Plus HD DVR lets you choose from a variety of screen formats to deal with those scenarios You can set up your preferences for format during Guided Setup and change them at any time See the next pages for your options With an optional off air antenna you can also watch locally broadcast HD channels on your DIRECTV Plus HD DVR The FORMAT key made simple Keep pressing the FORMAT key until you like the picture on your TV Options For Changing Video Output In order to optimize the display of programs on your television you may occasionally
30. are broken into left front center right front left rear right rear and low frequency channels The result when your DIRECTV Plus HD DVR is connected to a compatible Dolby Digital A V receiver and 5 1 channel speaker setup is an experience that gives you much of the dynamic range 360 degree imaging and sonic excitement of a real theater Not all TV programs deliver 5 1 channel signals and not all programs are broadcast using Dolby Digital for DIRECTV programming Programs using this high quality audio standard are indicated by the words Dolby Digital in the program description in the Channel Banner see page 15 and Guide see page 17 To change the Digital Audio format press MENU select Settings then select Setup Select Audio in the left menu Highlight the Dolby Digital tab and press SELECT then follow the onscreen instructions and select from the following options gt On Turns on Dolby Digital audio output Note True Dolby Digital is only available via HDMI or optical outputs gt Off Select this option to turn off Dolby Digital Audio output Category Sort This feature lets you temporarily arrange the Guide to list only programs in a particular category such as Movies Sports or News This option only appears in the Quick Menu over the Guide Manufactured under license from Dolby Laboratories Dolby and the double D symbol are trademarks of Dolby Laboratories While in the Guide from the Quick Menu
31. ation 51 52 Make Sure You Keep Please keep your sales receipt or other document showing proof of purchase Attach it to this User Guide and keep both near by Also keep the original box and packing material in case you need to return your product Before Requesting Repair Service Please check the troubleshooting section of this guide This may save you a call to DIRECTV Customer Care To Get Warranty Service Warranty service will be provided by DIRECTV If you believe you need service for your Receiver contact DIRECTV at 1 800 DIRECT V A representative will go through a diagnostic checklist with you If it is determined that the product needs to be returned for service or exchanged you will receive a return authorization number The representative will give you complete shipping details To Get Out of Warranty Service To obtain out of warranty service contact DIRECTV at 1 800 DIRECTV for information on the possibility of and any costs for repair or replacement of out of warranty products ALL WARRANTIES IMPLIED BY LAW INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY LIMITED TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED BY THE LAW OF ANY STATE OF THE U S A THIS EXPRESS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES GUARANTEES AGREEMENTS AND SIMILAR OBLIGATIONS OF DIRECTV REPAIR OR REPL
32. ay be most familiar with If you get your broadcasts via a standard off air antenna it s the type you receive and most broadcasts from local cable companies are ana log as well Digital TV is a newer system for broadcasting TV signals delivering higher quality audio and video Digital TV refers to a television that can receive and display digital images Following are terms you might see used regarding Digital TV broadcasts Although your DIRECTV Plus HD DVR is a true HD receiver the type of TV or monitor you plug it into SD ED or HD can affect the resolution of the TV picture you see See Resolutions and Interlacing on page 79 for an explanation of display resolutions SD standard definition is digital TV that offers a picture quality that is better than older analog televisions SDTV displays images at a resolution of 480i ED enhanced definition is digital TV that can display a higher resolution picture than SDTV EDTV can display at 480i or 480p gt HD high definition is digital TV that can provide the highest quality picture at resolutions 10801 720p 480p or 480i You can find additional information and the latest updates at DIRECTV com To get the best quality TV picture you need an HD TV to go with your DIRECTV Plus HD DVR Resolution amp Interlacing Two elements that determine the quality of a TV picture are Resolution If you ve ever looked very closely at your TV you have n
33. ch ownership rights Certain third party software used in connection with the Receiver may be made directly available to you by the providers thereof Use of such Software is also subject to the terms of any applicable agreement between you and each such provider DIRECTV reserves the right to modify supple ment update and otherwise alter the Software via software download or other modification procedures and these terms will apply to such Software as modified supplemented updated and otherwise altered B License Restrictions You may not copy modify or transfer the Software or any copy thereof in whole or in part You may not reverse engineer disassemble decompile or translate the Software or otherwise attempt to derive the source code of the Software except to the extent allowed under any applicable law Any attempt to transfer any of the rights duties or obligations of this license agreement is void You may not rent lease load resell for profit or distribute the Software or any part thereof You may not export transfer or re export the Software in violation of any applicable law The Software may include some components that are covered by free software licenses open source licenses and other similar license use rights which require such components to be used modified and or distributed only under the terms of such licenses Any such components are subject only to the terms of such licenses and not these Terms C Owners
34. cked Unplug the receiver Wait five minutes Plug it in again DIRECTV Plus HD DVR Turns off while playing gt 42 Electronic protection circuit may have been activated because of a power surge Wait 30 seconds then turn on again Unplug DIRECTV Plus HD DVR for a few minutes then plug back in If this happens frequently the voltage in your house may be abnormally high or low Auedwod euoud 1no gl 191129 10 dn uBis saJinboi AI 191129 SUL You can get a lot of information at our website www DIRECTV com Consider using a surge protector or line conditioner If your TV turns off while playing and other lights appliances in your house do too you may have blown a circuit breaker or be experiencing a power outage Consult an electrician if the problem is frequent or severe especially if other household appliances or electronics are affected DIRECTV Plus HD DVR turns on or changes channels unexpectedly autorecord may have been activated See page 20 Your TV s timer may have been activated Check your TV owners manual Blank screen Check that all components connected to the input jacks are turned on Try another channel Your DIRECTV Plus HD DVR may be hooked up incorrectly to the TV Press the INFO button on the front panel of the DIRECTV Plus HD DVR to see if the channel banner appears If it does not check the Setup and Connec
35. d functions These modifications will occur automatically usually at times when the receiver would likely be turned off If your receiver is on when an upgrade or modification is sent you may experience a disrup tion in reception for a minute or two Your reception should return to normal after the modification is complete Your receiver must be plugged in to AC power to receive any upgrades Do not unplug your receiver while an upgrade is in progress Please consult the System Info screen to check for an upgrade or modification planned by DIRECTV Having a prob lem Then check the following 1 Cables and connections 2 MODE switch on your remote 3 Remote bat teries 4 TV Input 5 Power Most problems have simple solutions DIRECTV Plus HD DVR or TV Problems Progress bar freezes during Satellite Data Acquisition This may be normal After five minutes the screen saver is displayed Press any key on the remote to see the progress bar again If Satellite Data Acquisition still does not move forward press the RESET button behind the access panel door on the front of the DIRECTV Plus HD DVR and wait for program guide information to be acquired Wrong picture blue screen snow or black blank picture The DIRECTV Plus HD DVR and most TVs and VCRs let you toggle between video sources If you dont see the signal you think you should be seeing try using these buttons to toggle between the signals gt gt g
36. e s exclusive sports subscriptions for every taste and team Even access to 67 music channels To deliver this unique programming and enhance your entertainment experience the DIRECTV Plus HD DVR have been designed to be simple and user friendly You ll find that most features are self explan atory with onscreen directions to lead you through them About Your DIRECTV Plus HD DVR The DIRECTV Plus HD DVR is a high definition digital video recorder that lets you record up to 200 hours of your favorite programs in standard or high definition and use pause and other video controls on live TV You can select a specific program and set it to record once or every time it s on or you can search for and record your favorite shows with your desired name title or keywords You must subscribe to the DIRECTV DVR service in order to use the recording features DIRECTV hardware programming and DVR service available separately For information and pricing regarding programming and DVR service please visit DIRECTV com Actual recording capacity varies based on type of programming being recorded Fewer hours of HD can be recorded What You Can Watch With the DIRECTV Plus HD DVR you have access to all types of televised programming including gt DIRECTV high definition and standard definition digital programming via satellite including local channels if offered in your area DIRECTV service subscription required gt Local
37. e DIRECTV Plus HD DVR Connect the other end of the component video cable to the component input on your TV making sure to correctly match the red green and blue connectors You will need to connect audio separately Good Non HD Connect one end of the S Video cables to the S VIDEO OUT jacks on the DIRECTV Plus HD DVR Connect the other end to the S Video input on your TV Note The S Video cable will not provide an HD signal to your TV Not recommended Non HD You can use RCA connectors to connect your DIRECTV Plus HD DVR to your TV but it is not recommended To get the best quality of image use one of the above methods However if your TV does not support S Video component or HDMI connections connect one end of the RCA cable usually with a yellow plug to the VIDEO OUT jack on the DIRECTV Plus HD DVR Connect the other end to the video input on your TV To switch between watching your VCR and watching video from your DIRECTV Plus HD DVR you may need to program the INPUT key on your DIRECTV Remote See page 74 for info Some TVs also have a MENU button that allows you to change the video source using an onscreen menu If you have trouble changing the video source refer to the instructions that came with your TV To obtain optimum picture quality make sure the receiver is connected directly to the TV Connecting the receiver to the TV through a VCR or DVD recorder is known to yield less than optimum picture quality particular
38. eature only those programs in the Guide slated to air within the number of days of programming supported by your receiver will appear on your list 31 32 select the title to display information about the found item If youd like to repeat a previous search select Recent Searches then select your search to view matching programs Date amp Time This option gives you a convenient way to jump several days ahead in the Guide without having to scroll through pages of programs Favorites Favorites allows you to set up special customized Guide that shows only those channels you choose So you can have easy access to the channels you like best or perhaps a grouping of family channels just for the kids When you re using a Favorites list the Guide will only display those channels you ve chosen and you ll also only see those channels when you change channels using CHAN UP DOWN on your remote Keep in mind no matter what Favorites list you re currently using you can still always access any channel you receive by keying in its channel number on your remote You can also edit or delete a list at any time by returning to Favorites and editing your list s Channels I Get In addition to displaying all channels or creating lists of favorite channels you can also set your DIRECTV Plus Receiver to display only the channels that are in your current subscription package To see the channels you receive select Chs 1 Get from
39. ecording ends one or two minutes later or more if necessary For sporting events you may want to try 15 minutes or more to protect against overtime games Some networks show program episodes several times during a week so if you just watched a program where the last few minutes were not recorded try scheduling it again immediately Note that adding time to the beginning or end of a recording increases the likelihood of recording conflicts so use time padding sparingly See previous question A program I recorded was displayed in the MyVOD screen but got deleted before I could watch it gt When you schedule a recording from an Info screen you can select how long your recording are kept Until I Delete or Until Space Needed When you schedule a program with one touch record the recording defaults to Until Space Needed Programs that are set to be kept Until Space Needed may be deleted as new programs are recorded You can change this option for a completed recording by pressing LIST to view the To Do list then press SELECT on the desired program When the program s Info screen is displayed select the Record menu item and change the options as needed 46 93uo je Swe1B6oid p102281 oq sjoijuoo BuIp10291 JO 196 Tired of reruns Go to the To Do list and change the options to only record first run shows gt Ifyou recorded a pay per view program but did not
40. eft side of your remote control to adjust volume up or down VOL or mute the sound MUTE The black keys on the right side can take you to the next channel numerically up or down CHAN or jump to the previous channel you watched PREV 11 DIRECTV Plus HD DVR Features in Live TV Live Buffer The DIRECTV Plus HD DVR saves programs to the hard drive instantly and continuously while you watch This live buffer lets you pause rewind fast forward or instant replay Note You cannot fast forward during live TV until you pause or rewind a program If you start watching a program late even if it is not set to record you can back up to the beginning up to 90 minutes using REWIND as long as you havent changed channels since the program started Cruise Controls Use the PAUSE FFWD REWIND REPLAY RECORD and ADVANCE keys to control your viewing time Pressing FFWD or REWIND multiple times lets you increment the speed at which you cruise through a program Pressing and holding PLAY shows the program in slow motion If you press FFWD while a program is paused the program is displayed in frame by frame When you use Cruise Control keys a control bar shows you where you are in the program the start and end time of the program how much of the program has been stored and the program title If you are viewing a screen with a TV Window such as the Guide or an Info screen icons are displayed in the window to identify
41. el number manually My video and audio are out of sync gt Try changing channels gt Press LIST then EXIT gt If neither of those work restart your DIRECTV Plus HD DVR Press the RESET button behind the access panel door on the front of the DIRECTV Plus HD DVR You can also press MENU press SELECT on Settings then SELECT Setup Select the Reset item from the left menu and follow the onscreen instructions 44 0911 Buiwoi1B 1sej Aq poy20Iq A Joxrjun si 31 9419UM YSIP 1no eoejd ains inq Ajmou When all else fails press the RESET button My DIRECTV Plus HD DVR is frozen on a single frame of a TV picture gt Ifyou on a Pay Per View channel watching the free portion of a program the free portion may be completed You must buy the program to continue watching gt If that doesnt work restart your DIRECTV Plus HD DVR Press the RESET button behind the access panel door on the front of the DIRECTV Plus HD DVR You can also press MENU press SELECT on Settings then SELECT Setup Select the Reset item from the left menu then press SELECT on Restart Receiver I want to turn the light ring on the front panel on or off or dim them gt Press and hold the LEFT and RIGHT arrows to adjust the brightness of the blue lights in the light ring on the front panel You can dim the lights until they turn off completely To turn the lights o
42. essionally serviced do not attempt to service it yourself e Any changes or modifications in construction of this device which are not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment For your information The identification sticker can be located underneath or on the back of your receiver The telecommunication network voltage used is the category number 3 Note to Satellite Dish Installer This reminder is provided to call your attention to articles 810 and 820 of the 2002 National Electrical Code Refer to article 810 in particular 810 1 and 810 15 for required grounding of the metal structure of the dish antenna Refer also to the 810 2 which by reference to article 820 requires that the satellite dish coaxial cable shield be connected to the grounding system of the building as close to the point of cable entry as practical Great TV viewing is in your hands A good way to begin learning about your DIRECTV System is to familiarize yourself with the remote control You ll find further details throughout the User Guide relating to specific functions Navigating 101 You ll find you can get around nearly all onscreen menus the same simple way Highlight a menu or button by using the ARROW keys up down left and right Choose it by pressing SELECT while the item is highlighted Note Don t worry about getting stuck in a menu You can always press EX
43. f a program you select to record conflicts with another recording you will be notified of the conflict at the time and given a choice of which recording to cancel One Touch Record with Default Options On any screen you can press the RECORD key on a highlighted program to schedule it to record with default options Pressing RECORD once schedules the highlighted program to record A recording icon is displayed next to the program title to let you know it is scheduled gt For a one time only program e Pressing RECORD again cancels the record 19 20 gt For episodic programs Pressing RECORD a second time schedules all episodes of the program for recording Series Link Pressing RECORD a third time cancels the recording Autorecord a Search Programs that match a Search see Search page 31 can be scheduled to autorecord When the search results are displayed simply select Autorecord from the left menu then follow the onscreen instructions to set the record options Changing Record Options Canceling a Record Once you have scheduled a program to record you can change the record options or cancel the recording by selecting the program the Guide or the To Do List press LIST then YELLOW then select the Record item in the left menu and follow the onscreen instructions to change the program s options or cancel recording completely You can change the following record options For all pr
44. f there is more than one network area avail able your receiver will show your options Pick the one closest to you as your primary network area In some cases there may be more than two cities displayed You may decide to also enter a secondary local network if more than one is available to you but this is optional To scan for off air channels and set up the local network areas after Guided Setup do the following 1 Press MENU 2 Press SELECT on Settings in the Quick Menu 3 Select Setup in the Quick Menu 4 Select Sat amp Ant from the options on the left menu 5 Press SELECT on the Antenna Setup button If you have not selected your local networks yet select the Local Networks button and follow the instructions until you are done 6 Select the Scan for Channels button to have the receiver scan local off air frequencies When the receiver has finished scanning for channels you are given the chance to edit local off air chan nels to remove channels from the Guide that you don t watch or those that have poor reception Appendix B High Def 101 80 83 85 About High Definition Options For Changing Video Output Supported Resolutions and Formats Wide Screen vs Standard Formats About High Definition This section describes HD and how it differs from regular TV including helpful information about high definition and your DIRECTV Plus HD DVR Types of TV Broadcasts Analog TV is the type of TV broadcast you m
45. heater system even if you are already using an HDMI cable for audio on your TV Note Optical Audio cable is not included with the DIRECTV Plus HD DVR Good For analog audio connect the white L and red RCA type cables from the DIRECTV Plus HD DVR to your TV If your TV only has one audio input jack use AUDIO L white jack on the back of the DIRECTV Receiver to make the connection 10 If you used HDMI cable to hook up video you can skip this section Connect Audio Cables COMPONENT IN DIGITAL Y P AUDIO IN OPTICAL The back panels of your equipment may not look exactly like those illustrated DIRECTV Plus HD DVR ETHERNET DIGITAL laupio our NOTE For best audio quality your DIRECTV Plus HD DVR use the HDMI cable for audio and video See Making the Video Connections 12 Making the Basic Connections 1 Connect the DIRECTV Plus HD DVR to the Satellite Dish via Frequency Translation Module Depending on the type of network connection you are using you may have to connect the RG 6 RF coaxial cable from your FTM to the jack labeled SATELLITE IN on the back of the DIRECTV Plus HD DVR Some systems may instead make this connection to a cable entry point in your house Your DIRECTV installer will make the appropriate connection Optional Connect the Off air antenna to the DIRECTV Plus HD DVR D
46. hip of Software and Reservation of Rights The Software is licensed not sold to you for use only under the terms of this license agreement DIRECTV is NOT transferring title or any ownership rights in the Software to you and DIRECTV and its suppliers reserve all rights not expressly granted to you Except as stated above this license agreement does not grant to you any intellectual property rights in the Software D Termination These Terms are effective until terminated You may terminate these Terms by returning the Receiver to DIRECTV or your supplier These Terms will terminate automatically without notice if you fail to comply with these Terms or any other agreement between you and DIRECTV Upon termination you must return the Receiver to DIRECTV or your supplier E Disclaimer THE SOFTWARE IS TO THE EXTENT PERMITTED BY LAW SUPPLIED AS IS NEITHER DIRECTV NOR ANY OF ITS LICENSORS EXPRESSLY MAKES OR PASSES ON TO YOU ANY WARRANTY OR REPRESENTATION ON BEHALF OF DIRECTV OR ITS LICENSORS WITH RESPECT TO THE SOFTWARE INCLUDING BUT NOT LIMITED TO ANY WARRANTIES EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY SATISFACTORY QUALITY FITNESS FOR A PARTICULAR PURPOSE TITLE OR NON INFRINGEMENT OF THIRD PARTY RIGHTS IN NO EVENT WILL DIRECTV OR ITS LICENSORS BE LIABLE TO YOU WITH RESPECT TO THE SOFTWARE FOR ANY DIRECT INDIRECT CONSEQUENTIAL SPECIAL PUNITIVE OR INCIDENTAL DAMAGE INCLUDING LOSS OF
47. hows the resolutions that can be output from each type of connection Output Connection Available Resolutions HDMI 1080i 720p 480i 480p NOTES 720p and 1080i are HD formats 480i and 480p are not S Video and RCA outputs display all resolutions as 480i 85 Wide Screen vs Standard Formats Only Letterbox 4 3 TVs Showing 16 9 programs shows the entire For a standard 4 3 TV showing a wide screen program the program is too wide to fit on the screen To Original 16 9 alleviate this choose im age without Letterbox distortion With this format the 16 9 image is shrunk until the entire width of the program fits on your TV Since the aspect ratio of the program is maintained the image is no longer tall enough to fill your screen so gray or black bars are seen at the top and bottom of the screen To change the bar color press MENU then select Settings Select Setup then select the Display menu Highlight the Preferences tab and press SELECT then set Bar Color option to the desired color See your TV owner manual for information on the best color for your set Stretch In the Stretch setting instead of adding bars to the top and bottom the 16 9 program image is stretched vertically until it s tall enough to fill the screen Your entire screen will be full but the program images are stretched to compensate Crop This format crops cuts off the left and right portions of the 16 9 frame so it fits the 4 3 screen You ca
48. ill notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the proper functioning of your equipment If they do you will be notified in advance in order for you to make necessary modifications to maintain uninterrupted service Connection to party line service is subject to state tariffs Contact the state public utility com mission public service commission or corporation commission for information If trouble is experienced with this unit for repair or warranty information please contact DIRECTV Customer Care at the address and phone number listed below If the equipment is causing harm to the network the telephone company may request that you disconnect the equipment until the problem is resolved DIRECTV Inc 2230 E Imperial Hwy El Segundo CA 90245 1 800 DIRECTV If your home has specially wired alarm equipment connected to the telephone line ensure the installation of this DIRECTV Satellite Receiver does not disable your alarm equipment If you have questions about what will disable alarm equipment con sult your alarm company telephone company or a qualified installer DO NOT DISASSEMBLE THIS EQUIPMENT It does not contain any user serviceable components We recommend the installation of an AC surge arrester in the AC outle
49. in restrictions on just who s watching what and require a J 5 4 passcode to view restricted programming Whether it s for mature content spending amounts you re always able to keep limitations where you want them for the whole family Press MENU to display the Quick Menu SELECT Parental Controls then Edit Settings and you ll see the current status showing any restrictions The system default is unlocked for all categories Ratings Here you can set rating limits for Movies and TV 1 SELECT Ratings 2 Highlight the desired tab using the ARROW keys and press SELECT Note You can also use RED or GREEN to cycle tabs Movies Highlight and select the Movies tab then set the overall rating limit you wish to impose Brief descriptions of the ratings appear for your guidance DTIP For ratings limits and channel blocks as well as most other checkbox type items pressing SELECT toggles the item on and off when setting them up TV Programs SELECT the 7V tab then highlight and select the TV rating you desire You can also set ratings for par ticular content for example Fantasy Violence Dialogue each of which is described when highlighted Other Shows To block programming that has no rating such as news and sports select the Other tab Channel Blocks You can block viewing of a certain channel or channels from this menu SELECT Chan Blocks in the left menu then scroll down
50. ion i t nn 80 BOAT de Un 80 Resolution amp Irterlacifig mn 81 Aspect 82 Screen Formats precenenia 82 Options For Changing Video Output 83 FORMAT Your Remote Res 83 Resolution RES Key on Receiver Front Panel nm 84 Supported Resolutions and Formats nement 85 Wide Screen vs Standard Formats 4 3 TVs Showing 16 9 programs 16 9 TVs Showing 4 3 programs 91 Icon INSIGe back cover Chapter 1 Getting Started oO WN NM Welcome About Your DIRECTV Plus HD DVR Installation amp Activation DIRECTV Plus HD DVR Front Panel DIRECTV Plus HD DVR Rear Panel Welcome With the DIRECTV Plus HD DVR you can expect more than ever before with access to over 225 channels including our awesome HD selections and over 30 premium movie channels with something to please everyone in the family DIRECTV HD service offers everything youd want in your television You can find additional experience an astounding variety of channels and choices crisp digital quality picture and sound and information and the latest one of a kind sports and events DIRECTV Pay Per View offers a handy choice in recent hit movies plus updates at DIRECTV com exciting live sports concerts and specials even Pay Per View selections in HD Ther
51. ist Watching Your Recorded Programs Disk Space Bar e mm en nr nn vi QUICK Me MU eee 25 Using the SUCUS d 27 E 27 M n 27 FAV OLLCES iuo manner d n SERES 28 Parental Controls 29 Audio Options 29 30 SORE 30 Pay Per View Search 21 Date amp Time 32 32 Channels acer meram 33 Caller ID amp Messages 33 Caller ID DIRECT Messages Parental EEE E TEELE VE EE EUER UL nana Noeuds Channel Blocks M re WIPO RIDERE M s Ds Troubles hote nn in in in UN 40 System parade teint 40 DIRECTV Plus HD DVR or TV Problems rer 41 Recorded TV Troubleshooting 45 Remote Control Problems 48 Running the System Test 49 Limited 50 50 What is 50 WW Ex 51 Make Sure You Keep 52 Before Requesting Repair Service 252 To Get Warranty Service 52 To Get Warranty Service Ni
52. ith the product Product replacement because of misuse accident lightning damage unauthorized repair or other cause not within the control of DIRECTV Incidental or consequential damages resulting from the product SOME STATES DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU Any modifications or other changes to the product including but not limited to software or hardware modification in any way other than as expressly authorized by DIRECTV will void this limited warranty Except in the case of hardware or software provided by DIRECTY installing software modifications hacks or utilizing service access or back doors will void this limited warranty Reception transmission problems caused by signal conditions telephone line or cable or antenna systems outside the unit A product that has been modified or adapted to enable it to operate in any country other than the country for which it was designed manufactured approved and or authorized or repair of products damaged by these modifications A product used for commercial or institutional purposes DIRECTV makes no warranty that the access connection will be a local not long distance phone call The continued provisioning of any of the programming and other services delivered through the Receiver including but not limited to television programming show information program guide data and scheduling inform
53. ly when viewing copy protected programming 68 Connect Video Cables The back panels of your equipment may not look exactly like those illustrated COMPONENT IN DIGITAL AUDIO IN OPTICAL Television ZORON 9 9 s e v S VIDEO IN lt S VIDEO IN AUDIO 1 HDMI includes video amp audio SATA ETHERNET DIGITAL IDIO OUT 1 Al e CA Satelite In Satelit in zn Sen swpcoour usa Note not confuse the component YPbPr cable with a standard Audio Video RCA type cable Observe the Red Green Blue color coding You will not get HD video if you use the Video Out connector on your TV or your DIRECTV Plus HD DVR 69 Making the Audio Connections Best If you connected your DIRECTV Plus HD DVR to your TV with HDMI cables you do not need to make a separate audio connection unless you would like to use other audio outputs for example if you want to connect your DIRECTV Plus HD DVR to a stereo or home theater system Note HDMI cable is not included with the DIRECTV Plus HD DVR e Best 2 You may also receive digital audio by connecting an Optical Audio cable from the DIGITAL AUDIO OUT OPTICAL jack on your DIRECTV Plus HD DVR to a DIGITAL AUDIO IN OPTICAL jack on your TV This output can also be used if you wish to listen to audio on a stereo or home t
54. mation and the latest updates at DIRECTV com DIRECTV aE nd Audio Cables amp Connections HDMI Jack and Cable The DIRECTV Plus HD DVR incorporates HDMI or High Definition Multimedia Interface tech nology HDMI offers a high quality connection that combines the video and audio signal into a single cable The HDMI jack uses HDCP content protection to allow you to view HD programming that has been encoded using the HDCP protection system For the best access to HD programming at the highest avail able resolution connect this to an HDTV that supports HDCP technology DVI Digital Visual Interface is an older digital connection standard that has been replaced by HDMI and is compatible with HDMI DVI carries video only You can also use an HDMI to DVI converter not included which also carries video only so must be used with audio cables to receive the audio signal Component Video Output YPbPr The component connector provides high quality video for your HDTV system Component video is also referred to as YPbPr It uses three separate cables with connectors colored green red and blue one for each component of the HD video signal A separate audio connection is also required using either Digital Audio Optical cable or the audio portion of an A V cable Digital Audio Outputs Optical Jack and Cable The Digital Audio Optical cable provides the best quality audio The jack and cable use
55. n press and hold the LEFT and RIGHT arrows again Recorded TV Troubleshooting A program I tried to record does not show up in the MyVOD screen gt Someone else in your household may have prevented the recording or erased the program after it recorded The recording may have been canceled due to a conflict with another program with higher priority in the Prioritizer gt Press MENU select Settings then Scheduler In the left menu select History You will see a list of recent programs with their recording status info 45 I wanted to record a program but I got an error message saying it conflicted with another scheduled record What do I do gt Your DIRECTV Plus HD DVR can record up to two programs at once or it can record one program while you watch another If you exceed these limits for example if you try to record three programs at 8 p m on Thursday you will be notified there is a conflict You will have to decide which program you want to cancel gt Ifthe overlap is just a couple of minutes for example some networks occasionally start programs at 8 59 instead of 9 00 p m try scheduling the recording manually go to the Scheduler and select Manual and change the start and end times appropriately I recorded a program and the recording got cut off just before the end so I missed the last bit of the program gt Next time try setting the end time of the recording in the Record Options so the r
56. n Satellite Setup again press MENU Select Settings from the Quick Menu then select Setup When the System Setup screen is displayed press SELECT on Satellite in the left menu then select the Repeat Satellite Setup button Yo 1 1091 9u1 YUM pinoys dy 5 usoJj pue 1edoud SI 9 If none of the preceding tips helped solve your the System Test may help ing issues troubleshoot to figure things out Running the System Test The System Test allows you to run a basic diagnostics check on your DIRECTV Plus HD DVR If you are experiencing any trouble with your receiver run the system test It will also allow you to get your access card and receiver ID num bers or to initiate diagnostic procedures on your digital satellite receiver First make sure that gt gt All connections jacks cables etc are in place correctly see Chapter Two Getting Connected for more information There are batteries in the remote control and they are working correctly The access card is installed in the DIRECTV Plus HD DVR Follow these steps to run the diagnostics system test on your DIRECTV Plus HD DVR 1 2 3 4 5 6 7 Turn on your TV and the DIRECTV Plus HD DVR Slide the mode switch to the DIRECTV position to put the remote control in satellite receiver controlling mode then press MENU t
57. n watch HD programs on a standard TV but you won t really be watching HD If your display is a 4 3 format TV or monitor your format options include these For 4 3 program signals Fills TV Screen For 16 9 program signals Letterbox Stretch 87 16 9 TVs Showing 4 3 programs For a wide screen 16 9 TV showing a standard 4 3 TV program the program is too tall to fit the screen Your choices here include Pillar box Here the 4 3 image is shrunk until the entire height of the program fits on your TV Since the aspect ratio is maintained the image is no longer wide enough to fill the screen so gray or black bars are seen at the left and right edges To change the bar color access the HDTV screen in System Setup as described above then select the desired bar color option under the TV Ratio tab Stretch Only Pillar Box In this setting instead of adding bars to the sides the 4 3 program image is stretched horizontally until shows the entire its wide enough to fill the screen Your entire screen will be full but the images are a little stretched to Origin al 4 3 image TENUES without distortion Crop This format crops cuts off the top and bottom of a 4 3 frame keeping the 4 3 ratio intact Fortunately you can still watch regular TV on your HD TV Isn t it nice to be one step ahead of the rest of the world If your display is a 16 9 format TV or monitor your format options include these For 4
58. ne 52 Product 54 DIRECTV PROTECTION PLAN ui 55 DIRECTV PROTECTION PLAN Benefits tentent tte tette tette ttt ttes ttt tt 55 Sign up for the DIRECTV PROTECTION PLAN Today 56 Customer Information sr 57 TERMS AND CONDITIONS FOR USE OF SOFTWARE TERMS sse 60 vii viii Appendix A Installation e eee nennen nnns OO Before XOU min RUE ERA nn 64 Hardware 64 8 DERRETE 65 Choose Your Setup csetera PN Ree ALS 67 Connecting Your DIRECTV Plus HD DVR to your TV or 67 Making the Video Connections nn 68 Making the Audio Connections ettet 70 Making the Basic Commeccionss 72 Guided 74 Settings in Guided 74 Now let us lead the way 75 Activate Your DIRECTV 75 Programming Your Remote Control 76 Factory a E 76 Using Your IR or RF Remote to Control Your DIRECTV Plus HD 77 Receiving Local Off Air Broadcast Channels nn 78 Appendix B 101 79 About Eigh Definit
59. need to change the resolution and or screen format There are two keys that can be used to make changes the FORMAT key on the remote control and the RES Resolution key on the front panel of the DIRECTV Plus HD DVR FORMAT key on Your Remote Pressing this key will cycle the resolutions that you ve indicated in System Setup as being supported by your TV In addition it will cycle the three available screen formats in conjunction with each individual resolution Available screen formats are based on the TV Aspect Ratio you set in System Setup With each press an onscreen message will let you know what the current resolution format setting is For example if you indicated that your TV supports only 1080i 480i and 480p and it is a 16 9 television and Native is turned off the cycle of settings for the FORMAT key are as follows Ist press 480i Stretch 6th press 480p Crop 2nd press 480i Letter box 7th press 1080i Stretch 3rd press 480i Crop 8th press 1080i Letter box 4th press 480p Stretch 9th press 1080i Crop 5th press 480p Letter box 10th press repeat cycle n Native mode the receiver automatically adjusts resolutions to match the resolution of individual TV programs as they are tuned If your TV supports all formats 1080i 720p 480i and 480p then your cycle would also include 720p If Native is turned on the FORMAT key cycles through Stretch Letter and Crop for the current TV programs native resolution The FORMAT key
60. nnects the DIRECTV Plus HD DVR to a telephone wall jack We require a land based telephone connection to communicate periodically with your DIRECTV Plus HD DVR The Rear Panel may look complicated but you probably won t use all the connections Connect video audio your satellite dish a phone line power and you re done 10 zogo Es amp COMPONENT OUT YPbPr G R B Provides good HD picture quality but not as good as HDMI YPbPr carries only picture information not sound use it along with a digital audio con nection or AUDIO L R red white jacks AUDIO R Red and L White Audio cables offer better sound quality than RF coaxial cables You can connect a second set of audio cables to another component such as a VCR or stereo VIDEO Yellow Provides good picture quality for standard definition TV Connect the second RCA type composite VIDEO jack to another device such as a VCR You must also connect the AUDIO cables when using the VIDEO connection S VIDEO OUT Provides the best picture quality for standard definition TV better than VID EO jacks If your TV has an S Video jack use it along with the AUDIO jacks S Video only carries picture information not sound to connect to your TV Cable sold separately DIGITAL AUDIO OUT OPTICAL Provides digital quality audio signal Cable sold sepa rately HDMI Provides the best quality HD picture better than YPbPr componen
61. o display the Quick Menu Select Settings Select Setup then Info amp Test Highlight the System Test tab and press SELECT then press SELECT on Run Test If your system does not pass the system test check any of these potential trouble areas cabling pointing the satellite dish phone connection and access card If you continue to have problems call DIRECTV Customer Service at 1 800 DIRECTV You should run a system test several times before concluding that there is a problem Occasional fluctuations in the phone line or satellite signal can give temporary false readings 49 50 Limited 90 Day Warranty DIRECTV warrants your DIRECTV Plus HD DVR Model Number HR20 and any included accessories against defects in material or workmanship for a period of ninety 90 days after the date of purchase Who is Covered You must have proof of purchase to receive warranty service A sales receipt or other document showing that you purchased the product is considered proof of purchase THIS LIMITED WARRANTY EXTENDS ONLY TO THE ORIGINAL CONSUMER PURCHASER OR ANY PERSON RECEIVING THE DIRECTV PLUS HD DVR AS A GIFT FROM THE ORIGINAL CONSUMER PURCHASER AND TO NO OTHER PURCHASER OR TRANSFEREE THIS WARRANTY DOES NOT EXTEND TO COMMERCIAL USERS THIS PRODUCT IS NOT AUTHORIZED FOR USE OUTSIDE THE UNITED STATES AND ANY SUCH USE VOIDS THIS WARRANTY What is Covered Warranty coverage begins the day you purchase the product For ninety 90 day
62. o this by connecting the off air antenna to the jack labeled OFF AIR IN on your DIRECTV Plus HD DVR When you go through the Guided Setup process be sure to select the Satellite amp Antenna button when you reach the Satellite Dish amp Off Air Antenna screen Connect the DIRECTV Plus HD DVR to land based telephone line Plug one end of the telephone cord into a phone jack on your wall or into a phone splitter that is plugged into a phone jack and the other end into the PHONE JACK on the back of the DIRECTV Plus HD DVR Plug all power cords into electrical sockets You re almost done Connect Other Cables The back panels of your equipment may not look exactly like those illustrated While you re looking at the back of your DIRECTV Plus HD DVR write down the serial number receiver ID and model number You ll need them later DIRECTV Plus HD DVR Serial Receiver ID Copy these numbers to page 33 along with your other purchase information 74 Guided Setup Now that your equipment is all hooked up and plugged in you re ready to complete setup to begin enjoy ing your DIRECTV service Make sure the MODE switch at the top of the remote control is set to DIRECT V which is the far left position Press TV POWER ON The DIRECTV Plus HD DVR will turn on The first screen will allow you to select a language Using the arrow keys
63. ock Now and enter the password For more unlock options Press MENU then SELECT Parental Controls 2 Various options for removing restrictions temporarily or permanently will appear Select one and enter your password Note If you have Parental Controls set and temporarily unlocked turning the receiver power off will re lock the box Making multiple entries aimed at guessing the passcode is discouraged by a time delay each invalid pass code entered lengthens the delay for subsequent entry by one second Don t use obvious numbers like birthdays or addresses for your passcode Your kids are smarter than you think The Parental Control icon in the Channel Banner will tell you if the receiver is locked temporarily unlocked or unlocked m A Locked Unlocked Temporarily Unlocked To change your passcode at any time 1 Press MENU SELECT Parental Controls then Edit Settings 2 Scroll down to Passcode and press SELECT 3 Enter your old password then enter a new one twice to confirm Quick Menu Features for Recording The Quick Menu includes special recording features over certain screens Quick Menu over the Playlist screen e List by lets you sort how the programs appear in the list Mark amp Delete lets you mark programs and delete them from the MyVOD screen e Open Close All lets you open and close all groups at once Quick Menu over recorded TV e Keep lets you change how long a reco
64. ograms you can extend recording start and stop times for example start 1 minute before the program stop 5 minutes after the scheduled end of the program For programs with multiple episodes you can select whether to record first run programs and repeats or just first runs how many episodes to keep and how long to save the recorded program You can also order DIRECTV Pay Per View movies and events on the Internet at DIRECTV com or over the phone at 1 800 531 5000 Keep in mind though there is an additional ordering fee for purchases placed over the phone Recording to VCR To record a program on your VCR make sure you ve connected your VCR properly to your DIRECTV Plus HD DVR then select a recorded program from the MyVOD tab in the Playlist set your VCR to record and play the selected program See your VCR User s Guide for information on how to set it up for scheduled or manual recording Pay Per View The Latest Movies 24 Hours a Day You dont have to go out for the best and biggest movies and special events Recent hits and events like sports comedy and more are available 24 hours a day on DIRECTV Pay Per View You ll find them listed in the Guide starting at channel 125 Tune to a pay per view program or press INFO on a highlighted pay per view program Select the Buy option and follow the onscreen instructions As long as your receiver has been connected to a land based phone line you can use you
65. oid audio hum or interference by inserting all cable plugs firmly into their jacks Also place Audio Video A V cables to the sides of the TV back panel rather than down the middle once connected Try not to coil any twin lead cables and keep them away from A V cables as much as possible e Never insert objects of any kind into any openings in the DIRECTV Receiver other than the DIRECTV Access Card as detailed in this manual Place it on a flat hard surface do not operate the DIRECTV Receiver on a carpet or other padded surface Always unplug your DIRECTV Receiver before moving it Always unplug the DIRECTV Receiver TV and other equipment before you connect or disconnect any cables Leave the main power connector accessible to the main connector at the back of the unit in case of emergency shutdown CAUTION Electric Shock never attempt to disassemble the DIRECTV Receiver yourself always take it to a qualified service person when repair is required Opening or removing covers may expose dangerous voltage or other risks and incorrect reassembly can cause shock when receiver is subsequently used Attempted self repair may also void your warranty Changes or modifications not expressly approved by the party responsible for compliance by the warranty or by the manufacturer could void the user s authority to operate the equipment Do not drop your DIRECTV Receiver and always move it with care Have your DIRECTV Receiver prof
66. onnection is used to periodically call DIRECTV This connection is required for sports pack age subscriptions and for purchasing Pay Per View movies and events You will need an RJ11 type modu lator jack the most common type of phone jack Note Do not connect your receiver to a digital PBX phone system doing so may permanently damage your equipment and void your warranty S Video Jack Note Not all cables come with your digital satellite receiver you may need to purchase additional cables depending on your setup When working with cables be sure to connect corresponding outputs and inputs Video out to Video in Right Audio out to Right Audio in etc Never connect an IN to an IN or an OUT to an OUT ouT G IN All A V jacks and inputs are color coded Always match the color of the plug to the same color of the jack Everybody wants to be connected Choose Your Setup There are several ways to connect your DIRECTV System to match your particular equipment setup and to gain optimum signal quality The basic steps are as follows e Connect the satellite dish cable to your DIRECTV Plus HD DVR e Connect the audio and video outputs of your DIRECTV Plus HD DVR to your TV or VCR Ifyou connected the DIRECTV Plus HD DVR to VCR connect the VCR to your TV e Connect the DIRECTV Plus HD DVR to a telephone line Plug in all power cords This section gives detailed instructions
67. ore details My VOD This option displays a submenu that lists recorded programs and also gives you access to the Playlist screen where you can view and edit the list of recorded programs and see DIRECTV Showcases of special programming See The Playlist on Page 22 Audio Options Some programs have alternate audio available such as other language tracks or Dolby Digital This option only appears in the Quick Menu over Live TV when the current program has alternate audio You can set the default so that whenever a program has alternate audio available it automatically plays this audio or you can change the alternate audio temporarily for the program you are watching In either case press MENU while in Live TV then To change the default audio from the Quick Menu select Settings select Setup then select Audio in the left menu and follow the onscreen instructions To temporarily change the audio from the Quick Menu select Audio Options then select the audio track you prefer Once the program is over or you change the channel the audio will change back to the default setting 29 30 Dolby Digital The recommended audio format for HDTV is Dolby Digital Your DIRECTV Plus HD DVR is capable of reproducing 5 1 encoded audio five discrete channels of full range digital audio plus one channel of low frequency subwoofer audio for use by A V receivers capable of decoding the 5 1 channel signal The audio signals
68. oticed the picture is actually made up of many lines scanning across the screen The set of lines that make up a complete image are called a frame For TV equipment and broadcasts resolution is defined by the number of horizontal lines displayed to make up each frame of a video image The more lines of resolution used to compose each frame the more detailed and sharp the picture Standard TV resolution uses 480 horizontal lines to make up each video frame HDTV uses either 720 or 1080 lines to compose each frame Interlaced amp Progressive The term interlacing refers to whether each of those frames contains all of the lines of image or every other line Interlaced signals take every other line from 2 frames each lasting 1 60th of a second and combine them into one frame lasting 1 30th of a second In this way interlacing tricks the eye into think ing it s seeing twice the resolution that s actually being displayed In non interlaced video referred to as progressive scan video frames are displayed every 1 60th of a second containing all of the lines of video information The specifications for video resolution are usually stated by giving the number of horizontal lines 480 720 or 1080 as described above followed by either the letter i for interlaced for progressive scan Most standard TV broadcasts are 480i some DVDs and non HDTV digital broadcasts use 480p Specification for HDTV broadcasts
69. ple as following the onscreen instructions When in doubt we ve usually highlighted the most likely choice for you Now let us lead the way Simply follow the onscreen directions to complete your setup functions If you ve installed your satellite dish and system yourself you ll be guided though various functions for optimizing your signal and setup including positioning your dish and a system test If you had your system professionally installed these functions already have been completed After these setup procedures are complete you ll see a message onscreen that says Acquiring Satellite Info as the receiver gathers information from the satellite for the onscreen program guide Next you ll be given the opportunity to program your remote to control other equipment such as your TV and or DVD player Just follow the screen instructions and you ll be ready to watch in no time Activate Your DIRECTV Service Once all the setup processes are complete all that s left to do is activate your DIRECTV service Before you make the call be sure to gt Have on hand your service address social security number and a valid major credit card gt Note your access card and receiver ID numbers You may have written them down earlier in this chapter When you re ready just call 1 800 DIRECTV 1 800 347 3288 and pick the programming package that s right for you and subscribe to DVR Service In order to protec
70. pmen Mad scientist beanie not required Th FCC Customer Information This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Responsible Party DIRECTV Inc 2230 E Imperial Hwy El Segundo CA 90245 1 800 DIRECTV gt Trade Name DIRECTV of Equipment DIRECTV Satellite Receiver gt Model Number HR20 Federal Communications Commission FCC This equipment complies with both Part 15 and Part 68 of the FCC rules This equipment has been tested and found to comply with the limits of a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by removing and applying power to the equipment the user is encouraged to try to correct the interference by one or more of the following measures gt
71. r remote to order You can cancel your pay per view order for any reason as long as none of the program has been viewed Press LIST to display the To Do List Press SELECT on the Purchase item in the left menu Select the desired program and follow the onscreen instructions To obtain optimum picture quality make sure the receiver is connected directly to the TV Connecting the receiver to the TV through a VCR or DVD recorder is known to yield less than optimum picture quality particularly when viewing copy protected programming 21 22 The Playlist Watching Your Recorded Programs The Playlist displays all saved recorded programs in MyVOD tab To display the Playlist screen press LIST on the remote Other programs which may include behind the scenes and video extras for new movie releases DIRECTV content packages special offers free events and more are saved in the Showcases tab Check the Showcases tab frequently for exclusive video content from premium programming providers To quickly jump to another tab press RED or GREEN The time date and channel of each recorded program are displayed to the right of the program title Any icon identifying program status is displayed to the left of the program title Highlighting a program title displays the program description just as in the Guide Episodic Series Link programs appear in the list in groups For example if you record a weekly comedy series that series is
72. rded program will be kept on disk e Bookmarks lets you jump to bookmarks that have been set in a recorded program you are currently viewing See page 13 e MyVOD lets you view a list of recorded programs or access the MyVOD screen Quick Menu over a Record Options screen e Record Defaults lets you set the default selections for the Start Stop Keep and Type options 31 38 Chapter 4 More Info 40 50 54 55 57 Troubleshooting Limited 90 Day Warranty Product Information DIRECTV PROTECTION PLAN FCC Customer Information TERMS AND CONDITIONS FOR USE OF SOFTWARE TERMS 40 Trou bleshooting You can find additional troubleshooting help at Many problems can be corrected by performing a simple reset of the DIRECTV Plus HD DVR If you experience image freezes audio freezes or blank screen or the system wont respond to front panel button or remote control try one of these gt Press the red RESET button behind the access card panel door on the front of the DIRECTV Plus HD DVR then wait for program guide information to be acquired gt Ifthe problems persist try unplugging the power cord of the DIRECTV Plus HD DVR for 15 seconds then plug it in again Running the System Test later in this section can also help you diagnose and solve many common prob lems System Upgrades Your DIRECTV Plus HD DVR are able to receive upgrades or modifications to some of its features an
73. rested in Icons you may see in the Guide Broadcast in letterbox 16 9 widescreen format gt All Day Ticket Pay Per View showings pay once watch all day Scheduled to Record Q All episodes scheduled to record Series Link gt Q Program matches a Search set to autorecord Currently recording HD program gt 000 Dolby Digital audio available Getting Around in the Guide Press the GUIDE key on your remote then choose how you want to filter the Guide or press GUIDE twice to skip the filter Select All Channels or channels in a specific category Moving through the Guide is simple 17 gt The UP DOWN LEFT and RIGHT arrow keys move you through listings and time slots Highlight a program or channel cell to view its description gt Use the CHAN key up or down to scroll a full page gt Press the RED or GREEN keys to move forward or back in time gt To tune to a program that is on now highlight the program and press SELECT Selecting a future program displays program information gt Press INFO when you ve highlighted a show in the Guide to view more in depth description and options Pressing INFO when you ve highlighted the channel name displays the channel s listing for up to 14 days gt Press SELECT when you ve highlighted a channel cell far left to view that channel the TV window gt Press MENU to see Guide options change your Favorites list or jump
74. s an error condition has occurred DIRECTV Plus HD DVR USER GUIDE E DIRECTV
75. s from the purchase date at the option of DIRECT V the DIRECTV Plus HD DVR will be repaired or replaced with a new repaired refurbished or comparable product whichever is deemed necessary if it becomes defective or inoperative This exchange is done without charge to you for parts and labor You will be responsible for the cost of shipping to and from the location designated by DIRECTV If DIRECTV cannot reasonably repair or replace the Receiver then DIRECTV may at its sole discretion refund the price you paid for the product or the current retail price of the product All products including replacement products are covered only for the original warranty period When the warranty on the original product expires the warranty on the replacement product also expires After ninety 90 days from the date of pur chase you pay for the replacement of all parts and for all labor charges SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU 1 e se Jo Aeq 06 Se y yury The warranty does not cover deliberate misuse So be nice to your DIRECTV Receivers What is Excluded Your warranty does NOT cover Labor charges for installation or setup of the product Installation performance of or repair of audio video cabling telephone line or accessory attachments used w
76. shown in the list by its name and the episodes for that series are saved in a group under that name You can press SELECT on the series name to display all the episodes that have been recorded Programs recorded as the result of a Search are also saved under a group where the name of the group is the Search name The number of new not viewed programs and total programs for each group are displayed to the right of the group name If you press SELECT or INFO on a program under the MyVOD tab in the Playlist an Info screen is dis played for the program that lets you update how long the program will be kept or delete the program For a list of icons you may see in the Playlist turn to the inside back cover of this User Guide Disk Space Bar The MyVOD screen displays a Disk Space bar that shows the approximate amount of space available on your disk at any given time The Disk Space bar shows programs you have designated Keep until I Delete in blue programs subject to expiration in light blue and the remaining unused disk space that is available for recording in black 23 Chapter 3 Quick Menu 27 27 29 29 30 31 32 32 33 34 37 Using the Quick Menu Help amp Settings My VOD Audio Options Category Sort Pay Per View Search Date amp Time Favorites Caller ID amp Messages Parental Controls Quick Menu Features for Recording Using the Quick Menu Press MENU on your remote to easily access DIRECTV feat
77. t Press the TV VCR button on the VCR remote or on the VCR s front panel Press the TV INPUT button on the DIRECTV remote control If problems persist turn off all equipment that is connected to your TV wait a few minutes then turn the DIRECTV Plus HD DVR back on Check your connections and cables 41 Problems with Caller ID You must subscribe to Caller ID service through your local phone company Also check to be sure your Caller ID feature is turned on see page 33 If you are plugging your receiver to a wireless phone jack note that it typically does not transmit Caller ID information and you may need a special wireless phone jack to use with Caller ID service See the user s manual that came with the wireless phone jack to see if it transmits Caller ID information If it doesn t either connect the phone line directly to a standard wall mount phone jack or install a wireless phone jack that transmits Caller ID information DIRECTV Plus HD DVR will not turn on Check to make sure the power cord is plugged into the DIRECTV Plus HD DVR and the wall outlet Check the wall receptacle or extension cord to make sure it is live by plugging in something else Make sure the remote control is on DIRECTV mode and press PWR power key Press TV POWER ON then press it a second time if needed Check batteries in remote control Be sure remote control is pointed at remote sensor and front of receiver is not blo
78. t to which this equipment is connected Telephone companies report that electrical surges typically lightning transients are very destructive to customer terminal equipment con nected to AC power sources 59 60 TERMS AND CONDITIONS FOR USE OF SOFTWARE TERMS THE DIRECTV RECEIVER INCORPORATES SOFTWARE WHICH IS OWNED BY DIRECTV INC DIRECTV OR ITS THIRD PARTY LICENSORS the Software BEFORE USING THE RECEIVER PLEASE READ THESE TERMS IF YOU DO NOT AGREE TO THESE TERMS YOU MAY NOT USE THE RECEIVER AND SHOULD IMMEDIATELY RETURN THE RECEIVER TO DIRECTV OR YOUR SUPPLIER THESE TERMS ALSO APPLY TO ANY MODIFICATIONS UPDATES OR SUPPLEMENTS TO THE SOFTWARE PROVIDED TO YOU A License Grant and Conditions DIRECTV grants you a non exclusive non transferable limited license to use the Software solely in executable code form and solely as integrated with incorporated into and in conjunction with the Receiver You must ensure that the copyright trademark and other protective notices contained in the Software are maintained and not altered or removed The Software is protected by copyright and other laws and international copyright and other trea ties All title and intellectual property rights in and to the Software and all modifications updates enhancements and derivative works of the Software are owned exclusively by DIRECTV or its licensors and you agree to execute any document reasonably requested by DIRECTV to evidence su
79. t video The HDMI also provides audio for a high quality one cable solution Cable sold separately S ATA PORT For future use USB For future use ETHERNET RJ45 For future use AC POWER INLET Connects the DIRECTV Plus HD DVR to an electrical outlet We recom mend you use a surge protector to safeguard your DIRECTV Plus HD DVR from power spikes Chapter 2 What s On 11 17 19 21 22 Watching TV The Guide The Mini Guide Program Listings While You Watch TV Recording Programs A Great Way to Watch Your Favorites Pay Per View The Latest Movies 24 Hours a Day The Playlist Watching Your Recorded Programs Use the Channel Lineup included in your Welcome package to get familiar with our channel numbers Watching TV Now that everything s set up you re ready to grab your remote and start surfing With the MODE switch to the left under the DIRECTV logo press PWR To access the channel of your choice simply key in its numbers on your remote the channel will appear in a second or two or press ENTER after the numbers and it will appear right away You can also navigate to different chan nels through the Guide described in detail later in this chapter Keep in mind either way you ll only be able to access those channels in your chosen DIRECTV programming package For a list of the channels available in the DIRECTV programming packages visit DIRECT V com Use the black keys on the l
80. t your TV screen from burn in a side effect caused when a stationary image is displayed for too long the DIRECTV Receiver interface automatically goes into screen saver mode and displays a black screen with a moving logo when no key is pressed for 5 minutes or more while a stationary image is displayed on the TV To dismiss the Screen saver and return to what you were doing press any key on the remote Burn in may cause permanent damage to your TV and DIRECTV is not liable for any damages that may be caused to your TV 15 16 Programming Your Remote Control If you You may have already programmed your remote control during Guided Setup but if you didn t or you program med your want to make changes or you ve acquired some new equipment follow these instructions You can pro Remote Control during Guided Setup you can gram the DIRECTV Remote Control to operate your TV power volume and mute additional equipment such as a DVD VCR stereo or second TV or DIRECTV Receiver 1 Press MENU to display the Quick Menu 5 2 Highlight Settings press SELECT skip this section 3 Highlight Setup and press SELECT 4 Press SELECT on Remote in the left menu 5 Follow the onscreen instructions to program your remote for your or additional equipment AV1 and AV2 Once your remote is programmed to work with your TV the VOL and MUTE key control the TV regardless of the MODE slide switch position If you would like to change
81. te to the DIRECTV position so the remote will control the DIRECTV Plus HD DVR gt Check the batteries in the remote control They may be weak dead or installed incorrectly Try replacing batteries gt If you re entering a channel number that is less than four digits long the receiver might wait two seconds before tuning to the channel Press ENTER after entering a channel number to tune immediately gt Ifyou are trying to operate a device other than the DIRECTV Plus HD DVR that you have programmed the remote to control make sure you first slide the MODE switch to the mode that is programmed for that device AV1 or AV2 The indicator light for the component youre trying to control should light up when you press a valid key for that component If it doesn t make sure the MODE switch is in the correct position A remote control indicator light starts flashing The batteries in the remote control are running low and should be replaced soon You may also see an onscreen message that the batteries are low Note that when you replace the batteries you should not have to reprogram your remote to control other devices unless the batteries have been completely dead for a month or more Fine Tuning the Signal If you self installed your satellite dish antenna you may have already used the Satellite Setup section of Guided Setup to find the dish pointing coordinates acquire and fine tune the signal and run a system test If you need to ru
82. the VOL and MUTE to work with other audio equipment such as a stereo you can When you program the remote for the audio equipment onscreen instructions will direct you on how to do this Factory Defaults To reset the remote control and clear all but DIRECTV mode follow these steps 1 Point the remote away from your DIRECTV Receiver and components Press and hold MUTE and SELECT until the light above the slide switch on the remote flashes twice about 5 seconds 2 Enter 9 8 1 The light on the remote will flash twice indicating you have cleared AVI AV2 and TV modes A remote that can go through walls That s right It s the next best thing to X ray vision Using Your IR or RF Remote to Control Your DIRECTV Plus HD DVR You can skip this section if you do not have an RF Remote Antenna and RF Capable Remote sold sepa rately or you setup your RF Remote Control during Guided Setup This information is included here if you skipped that part or if you want to change your Remote setup later The remote control included with your DIRECTV Plus HD DVR works using IR infrared IR is typical of remotes you are already familiar with from other remotes you may have the remote must be pointed at the device for it to respond If you have an RF Remote Antenna and RF Capable Remote you can use them to operate the DIRECTV Plus HD DVR without having to point your remote directly at it such as when the receiver is installed in a cabinet
83. the channel list to SELECT those you wish to block or key in channel numbers for quicker access Use Block All or Allow All to save time if you wish to affect a large number of channels Spending From the left menu SELECT Spending then set your preferred spending limit for any single pay per view purchase Simply key in the amount using the numbers on your remote Hours From the left menu SELECT Hours then set your preferred hours during which TV can be viewed You can set hours based on school nights and weekend nights Monday Thursday Friday Saturday and Sunday 35 36 Now lock it Once you ve set the restrictions you want choose Lock Now from the left menu You ll be directed to cre ate a passcode which you ll want to make easy enough to remember but hard enough that the little ones wont guess it This passcode will be your entry to unlocking and adjusting limitations in the future An onscreen message will appear whenever anyone tries to tune to a channel or program that has been restricted or attempts to spend or watch beyond limitations set He or she will not be allowed to proceed without the passcode Using your passcode you can easily override the limits Let me in Temporarily or permanently unlocking a restriction is easy To temporarily unlock a particular program 1 When any controls are currently activated Unlock Now will appear if you try to tune to a restricted program 2 Select Unl
84. the current state e g playing paused fast forward etc DIRECTV Plus HD DVR Features in Recorded TV Recorded programs can be found in the MyVOD tab on the Playlist screen To view the Playlist press LIST To return to live TV press EXIT Cruise Controls The PAUSE FFWD REWIND REPLAY RECORD and ADVANCE keys work with recorded programs just as they do with live TV Pressing STOP while you re watching a recorded program stops playback and displays the MyVOD tab on the Playlist screen When you ve reached the end of a recorded program the recorder will ask if you want to delete it to make room for new programs For recorded programs the control bar shows the program duration instead of the start and end times For screens with a TV Window icons are displayed in the window as they are for live TV The color of the portion of the control bar that indicates the stored portion of a program is orange for recorded programs green for live TV Bookmarks Bookmarks are a way of keeping track of places in a program youd like to jump to quickly You can set Bookmarks in a recorded program by pressing PAUSE then the GREEN key They can be deleted by pressing PAUSE then the DASH key You can jump to Bookmarks by pressing and hold ing the FFWD key to move forward or the REWIND key to move back or via the Quick Menu See Chapter 3 13 1 Fav All Chans pirecty 7 Sunday Football Mini Guide Sun 11 20 7 14 6 00p
85. the manufacturer of such equipment for additional information Rev 1 0e HR20 070327 The Fine Print Icon Reference Arrow Icons lt gt Indicate that a show s start or end time is earlier or later than is visible in the Guide program cell 4b LEFT and RIGHT arrows on the remote offer special functionality A Objects are scrollable above or below the visible window UP and DOWN arrows on the receiver front panel offer special functionality Scheduler Icons 0000o Shows a Record has been set for a future program Indicates a Record has been set for all episodes of an ongoing program Indicates a program is currently recording Shows an Record has been set for matching programs in a Find by Indicates a present or future pay per view program has been scheduled for purchase Other Icons DD DKHA Denotes one or more alternate audio tracks available for a program Denotes that no alternate audio tracks available Indicates one or more new messages are in the Inbox Indicates no new messages are in the Inbox Shows that Parental Control limits are currently locked Shows that limits are temporarily unlocked Shows that there are no current limits imposed Indicates a rating level or channel that is blocked via Parental Controls Indicates a pay per view program is available as an All Day Ticket replay Indicates program shown in letterbox format Denote
86. tions section for instructions about connecting your satellite receiver Press the TV INPUT key on the remote to make sure your TV input is set to the TV input your DIRECTV Plus HD DVR is connected to Press the POWER button on the front of the DIRECTV Plus HD DVR Press the red RESET button behind the door on the front panel of the DIRECTV Plus HD DVR 43 Temporary loss of the satellite signal or Searching for Satellite Signal message gt Your satellite system may be experiencing rain fade a temporary loss of the satellite signal due to unusually heavy rain clouds or rainfall Rain fade is usually brief lasting only as long as the heavy rain cloud condition persists gt Your dish may be blocked Check that something is not blocking the dish Partial programming loss channels missing from the Guide Channel is in the Guide but I can t tune to it gt Your satellite dish antenna may be incorrectly configured Check the dish type set in your receiver s preferences and change if necessary Press the MENU key on the remote control then select Settings then Setup In the next menu select Satellite then Repeat Satellite Dish Setup Follow the steps From the Satellite Dish Type screen make sure the proper dish type is selected round oval with a dual LNB or oval with a triple LNB The channels might be excluded from the Favorites list currently in use Press MENU on the remote select Favorites then All Channels or enter the chann
87. ts and resolutions supported by the DIRECTV Plus HD DVR the interac tion with the FORMAT key the outputs supported by the different types of connections and other related informa tion See the beginning of this chapter for a full description of screen resolutions formats and Native mode The DIRECTV Plus HD DVR supports broadcasts in the display formats shown in the following table Selected Remote Control FORMAT Key Cycle Resolutions Press FORMAT key 480i 480p 480i Stretch 480i Letter 4801 480p Stretch 480p Letter 480p Crop 720p 720p Stretch 720p Letter 720p Crop 1080i 1080i Stretch 1080i Letter 1080i Crop 480i Stretch 480i Letter 480i Crop 480p Stretch 480p Letter 480 v 720p Stretch s 720p Letter ww 720p Crop 480i Stretch 480i Letter 480i Crop 480p Stretch 480p Letter 480 1080i Stretch 1080i Letter 1080i Crop 720p 1080i 720p Stretch ww 720p Letter 720p Crop 1080i Stretch 1080i Letter 1080i Crop All 480i Stretch 480i Letter 480i Crop 480p Stretch 480p Letter 480p Crop 720p Stretch 10801 720p Letter 720p Crop 1080i Stretch 1080i Letter 1080i Crop Native Native Stretch Native Letter Native Crop NOTE This chart is for 4 3 TV Ratio For 16 9 TV ratio Pillar box is displayed instead of Letter 480i 480p 720p 4801 480p 10801 The following table s
88. ures Once the Quick Menu is displayed use the UP and DOWN arrows to highlight a desired menu item then press SELECT to access that item Some menu items will display a submenu others will take you directly to a new screen To remove the Quick Menu at any time press MENU again The features in the Quick Menu change as needed to dis play only the most helpful features at any time For example when the Quick Menu is displayed over the Guide it displays special features to help you with the Guide Help amp Settings Selecting Help amp Settings in the Quick Menu displays a submenu of items that lets you customize adjust and keep track of your DIRECTV viewing experience Help The Help item in the Quick Menu displays a list of help topics and Frequently Asked Questions Setup The Setup item in the Quick Menu displays the Setup screen where you can access the Info amp Test Satellite amp Antenna Setup Remote Setup Audio Setup Display Setup Access Card and System Reset screens Info amp Test The System Info option lets you view the current system information The System Test option lets you run a test on the tuner access card receiver ID and phone line 21 28 Sat amp Ant Satellite amp Antenna This option is useful if your DIRECTV Plus HD DVR has lost signal strength or you need to realign your satellite dish or setup an off air antenna See Receiving Local Off Air Broadcast Channels on page 76
89. watch it the time which you are allowed to purchase may have expired To avoid the future check your pay per view recordings in the MyVOD screen for expiration dates set up an episodic recording but now I get a bunch of reruns and multiple copies of the same program gt When you schedule an episodic recording you can set an option for program type First Run Repeats or Both If you only want to record a program the first time it is shown and not repeated showings make sure you select the First Run option This is the default for one touch recording so if you want to record every occurrence of a program you need to change it using the program s Info screen Access the programs Info screen by pressing the INFO key when the program is highlighted in any list or the Guide then select the Record menu item and change the options as needed When I am watching a recorded program and the DIRECTV Plus HD DVR starts to record another program my image quality deteriorates gt Press PAUSE then PLAY gt Press EXIT to return to live TV then press LIST SELECT the program you were watching from the MyVOD screen and press PLAY You may have to fast forward back to the point where you were 41 48 Remote Control Problems Problems with the remote control gt Check that nothing is between the remote control and the remote sensor gt Make sure the remote control is in DIRECTV mode Slide the MODE switch on the remo
90. x for the defective equipment and even pick up 55 the shipping costs You ll receive replacement equipment in about 72 hours 56 Sign up for the DIRECTV PROTECTION PLAN Today If you have standard DIRECTV Receiver s visit DIRECT V com and SIGN IN using the simple steps below or call 1 800 DIRECTV 1 SIGNIN with your user name and password or click on the Register Now link and go through the easy steps then continue with Step 2 2 SELECT Option B and then click the Next button at the bottom of the page 3 SCROLL down to Step 3 Add Additional Services and SELECT DIRECTV PROTECTION PLAN then CLICK on the Next button 4 REVIEW your change and CLICK on the Accept These Changes button If you have a DIRECTV Plus Receiver DIRECTV DVR DIRECTV HD Receiver DIRECTV HD DVR or DIRECTV Receiver with UltimateTV Service please call 1 800 DIRECTV to sign up The DIRECTV PROTECTION PLAN is offered by AIG Warranty Guard and underwritten by New Hampshire Insurance Company on behalf of DIRECTV where authorized by law Certain limitations apply Pricing terms and conditions of the DIRECTV PROTECTION PLAN are subject to change Full terms and conditions will be mailed to you prior to service billing and are available at DIRECTV com protection Note Annual payment option no longer available iAepo dn uBis pue A19241G 008 L 120 Al Aujenb 1no 1991014 t radiates radio frequency energy is equi
91. your outlet consult an electrician for replacement of the obsolete outlet 10 Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus 11 Only use attachments accessories specified by the manufacturer 12 Use only with the cart stand tripod bracket or table specified by the manufacturer or sold with the apparatus When a cart is used use caution when moving the cart apparatus combination to avoid injury from tip over 13 14 ZT Unplug this apparatus during lightning storms or when unused for long periods of time gt Refer all servicing to qualified service personnel Servicing is required when the apparatus has been damaged in any way such as power supply cord or plug is damaged liquid has been spilled or objects have fallen into the apparatus the apparatus has been exposed to rain or moisture does not operate normally or has been dropped WARNING To reduce the risk of fire or electric shock do not expose this product to rain or moisture The apparatus shall not be exposed to dripping or splashing and that no objects filled with liquids such as vases Shall be placed on the apparatus We highly recommend plugging the DIRECTV Plus HD DVR into a surge protector to prevent damage from fluctuations in your power supply IMPORTANT Be sure not to place your DIRECTV Receiver near anything WET or HOT

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