MOTO Payment Center
Contents
1. INTESA SANPAOLO CARD MOTO Payment Center User Manual Company of INTESA SANPAOLO AVG CARD AN Carr SNNEAOLO MOTO Payment Center User Manual Version 1 0 Author Milan Culibrk Table of contents Were Ol COS yates ac spe sectctey E cane Wang apneic pina se peaneuey aston A TTE anata oes 2 1 Description of 81 6 gt ot re et rn ee ee en ee ee err 3 1 1 ACCESS to the Systolic gR ATTE AAE RE 3 2 Us eofthe Payment Center DOCAL aasiki ennnen ina TAE ARENE EAEE EAEAN 4 2 1 eaea TE EEEE E E A E E E E E E E E 5 2il Card Verification Value ssssssssssssssessserrssnrrrurrnrnrnnenrnesnrnrnnnnrnenrrnenrunrneurrnrrennenr 7 2 1 2 Wa acon TOSS aea EE EE EE E E E E EENE EEEE EET 7 2 2 Review of transactions liSt sssssssssrsnrrrnrsrrrrrrrrrnrerenrerrrrnrerrnrnrrnrnrnrerrnrenrrrnrereneen 10 2 3 Managing authorized transactions ssssssssssrerrrrrrrrnrnrnrnrnrnrenerenenenrnrnrnrnrnrnrnrnrnrnnno 10 Pare val CONTADA eI OU O vines anccuanacs AEE EEANN EEEE EA cu AANA 10 2 3 2 Voiding authorizationS ssssssssssrersrsrrrrrrnrnrnrnrnrnnsnerenenenrnrnrnrnrnrnrnrnrnrrrrnrnrnrar 11 2 4 Managing confirmed transactions return of fundS s sessssssssssssrsrrsrrnrsrerrsrrerrnrerenrea 11 2 4 1 Reversing Tans aCHONS essan nnna E ENDEN 12 3 User StATUSES cic ccccccc ce ceeecceeeeeeeseeeeeeeseuneaseueeeeaneaeuneenneeuneeneeneueeneentannatuneuneenuanuntenvanenneneas 13 AW Cann SNNPAOLO MOTO Payment Center2. User Manual Version 1 0 Author Milan Culibrk 1 Description of service The MOTO Mail Order Telephone Order service facilitates the remote execution of transactions mail and telephone orders and catalogue sales Transactions may be authorized and payment card transactions managed in real time through the Payment Center portal using a web interface Access to the web payment interface is possible via a secure SSL connection protected by a 256 bit digital certificate issued by Thawte a member of the VeriSign Group A single MOTO point of sale may have several terminals which may be used by one or more users broken down into the following groups Operator a user who may authorize payment transactions Point of sale supervisor a user who has access to all transactions executed at a specific point of sale terminal e General supervisor a user who has access to all transactions of a MOTO point of sale i e transactions on all terminals linked to a single point of sale In terms of the treatment of payments a MOTO point of sale functions in two ways e Immediate direct settlement authorization and confirmation of payments are executed in the same step funds are charged immediately to the user s card e Subsequent settlement confirmation of payment is carried out subsequently i e when the retailer renders a service or ships goods to a customer In this case we set up the retailer s number of pre authorized days
3. parameter when entering the settings for a specific point of sale This parameter defines how many days the retailer has to confirm i e actually charge a transaction The possibilities available to users vary depending on how the point of sale functions The entry and confirmation of authorizations and the voiding of authorizations and transactions are available to users for points of sale where transactions are subsequently settled Transactions may only be entered and voided at points of sales where transactions are settled immediately 1 1 Access to the system Users may access the MOTO Payment Center portal at the following website address https www constriv com cg PaymentCenter ccLoginEntry js A page for accessing the system is displayed You must enter the correct data provided by your bank or processing center to access the main menu of the web application Enter the following data e Call Center ID point of sale number e User ID your user ID e Password your password The password used to login to the portal is valid for a maximum of 60 days and must then be changed at login The password may also be changed at any time via the User Change Password drop down menu AVE CARD AM Carr SNNEAOLO MOTO Payment Center User Manual Version 1 0 Author Milan Culibrk 2 Use of the Payment Center portal The main menu of the Payment Center portal is displayed after the user has successfully logged in and offers the following
4. 2345 MOTO Test 1 00 Authorized A15076 0 00 0 00 See details Illustration of a Transactions List 2 3 Managing authorized transactions Authorized transactions may be managed from the Authorized Txns Mgmt drop down menu The menu is only displayed to those points of sale that subsequently settle payments and to users who have the right to confirm and void authorizations eded Confirming authorizations Select Capture in the Authorized Txns Mgmt drop down menu Set the authorized transaction search parameters and click the Generate Report button A list of authorizations that match the search criteria is displayed Tick the box in front of each authorization that you wish to confirm i e financially charge In addition to each authorization you may also set the amount to be charged in the Capture Amt field This amount may be less than or equal to the authorized amount Click Select all if you wish to select all authorizations on the list 10 te A INTESA SNNPAOLO MOTO Payment Center User Manual Version 1 0 CARD Author Milan Culibrk m Orig Date Time Order code Authorization code Orig Amt FPre auth exp date Capture Amt W November 18 2010 2 18 23 PM CET ORDERI2345 Banka Koper MOTO Test A150786 1 00 2010 12 16 1 00 Select all Unselect all Capture selected Click the Capture selected button to charge selected authorizations Following the processing of selected requests the page displays
5. 51 447 12 FV capes AM Carr SNNFAOLO MOTO Payment Center User Manual Version 1 0 Author Milan Culibrk 3 User statuses Several users with different rights may be defined for each point of sale Below is a list of various user statuses and their basic characteristics 11 Operator e Functions as an immediate direct settlement of transactions e Rights o Enter transactions o View entered transactions and o Reverse entered transactions 12 Operator enter and view e Functions as an immediate direct settlement of only transactions e Rights o Enter transactions and o View entered transactions 13 Operator e Functions as a subsequent settlement of transactions e Rights o Enter transactions o View entered transactions o Confirm entered transactions and o Reverse entered transactions 14 Operator enter and view e Functions as a subsequent settlement of transactions only e Rights o Enter transactions and o View entered transactions 21 Point of sale supervisor e Functions as an immediate direct settlement of transactions e Rights o View transactions on a selected terminal and o Reverse transactions on a selected terminal 22 Point of sale supervisor view e Functions as an immediate direct settlement of only transactions e Rights o View transactions on a selected terminal 23 Point of sale supervisor e Functions as a subsequent settlement of transactions e R
6. Operations Result which shows the list of processed transactions and the related results Operations Result a Orig Date Time Operation type Operation Date Time 1 November 16 2010 2 18 23 PM CET ORDER12345 1 00 Capture Captured 2010 11 16 15 00 44 235 Voiding authorizations Select Void in the Authorized Txns Mgmt drop down menu Set the authorized transaction search parameters and click the Generate Report button A list of authorizations that match the search criteria is displayed Tick the box in front of each authorization that you wish to void Click Select all if you wish to select all authorizations on the list v November 18 2010 3 02 07 PM CET ORDER34567 Banka Koper MOTO Test AS28604 1 00 2010 12 18 Select all Unselect all Void selected Click the Void selected button to void selected authorizations Following the processing of selected requests the page displays Operations Result which shows the list of processed transactions and the related results Operations Result i Orig Date Time t Operation type It Operation Date Time 1 November 16 2010 2 08 07 PM CET ORDERSS537 1 00 Void Voided 2010 11 16 15 15 00 817 2 4 Managing confirmed transactions return of funds Confirmed transactions may be managed from the Capture Txns Mgmt drop down menu This menu is displayed to all users with the right to reverse transactions 11 lnm CAR AW Cann SNNEAOLO MOTO Payment Center User Man
7. d SNNEAOLO MOTO Payment Center User Manual Version 1 0 Author Milan Culibrk Transaction Entry Transactions List Authorized Tns Mgmt Captured Txns Mgmt User Welcome Welcome userl3 Attention Section News updated on 19 07 2010 Recent logins November 16 2010 10 30 10 AM CET November 16 2010 10 26 10 AM CET Movember 15 2010 4 08 46 PM CET November 15 2010 3 19 02 PM CET November 11 2010 11 23 50 AM CET Home page of the Payment Center portal 2 1 Transaction entry 1 Use your user name and password to login to the Payment Center portal 2 Select Payment form in the Transaction Entry menu This menu is only displayed to users with a status of Operator 3 Enter the data for the execution of a MOTO transaction Order code Enter the order code or the desired transaction identification code optional Amount Enter the transaction amount Currency Select the transaction currency 978 Euro Brand Select the type of card product as provided by the customer All card products that may be used at your point of sale are displayed in the list Card number Enter the payment card number as provided by the customer Expiration date Enter payment card expiration date month and year CVV2 Enter the Card Verification Value See the next chapter 2 1 1 of this user manual for more information regarding the Card Verification Value Cardholder name Enter the cardholder s name optiona
8. ights o View transactions on a selected terminal o Confirm transactions on a selected terminal and o Reverse transactions on a selected terminal 24 Point of sale supervisor view e Functions as a subsequent settlement of transactions only e Rights o View transactions on a selected terminal AWE canis AN Carr SNNFAOLO MOTO Payment Center User Manual Version 1 0 Author Milan Culibrk 31 General supervisor e Rights O O O 32 General supervisor view e Rights only View transactions on all point of sale terminals Confirm transactions on all point of sale terminals and Reverse transactions on all point of sale terminals View transactions on all point of sale terminals 14
9. ion Example of transaction results AW Cann SNNEAOLO MOTO Payment Center User Manual Version 1 0 Author Milan Culibrk 2 2 Review of transactions list i 2 Select Txns list in the Transactions List drop down menu Set the transaction search parameters and click the Generate Report button 3 A list of transactions that match the search criteria is displayed You may view more detailed data regarding a specific transaction i e a chronological list of all steps executed for a specific order by clicking the link See details f PAYMENT CENTER ctv Transaction Entry Transactions List Authorized Txns Mgmt Captured Txns Mgmt User Order List Report Criteria Start Date Time November 1 2010 End Date Time November 16 2010 Terminal ID 285587001 User luser13 Currency 978 Order by Orig Date Time Total Total Orig Order Orig Authorization Last Capture Last Reverse Void Brand Status i Date Time code Amt code Date Time Date Time Date Time November 11 2010 Banka Koper 5 November 11 11 25 10 AMCET FST1234 MOTO Test R 0 5010 November 18 2010 Banka Koper November 18 See details ORDER12345 Voided 45922 i 1 44 05 PM CET MOTO Test CE ikana non 0 00 5010 November 18 2010 Banka Koper Not RDER12245 i 207 59PMCET ORDERT2945 MOTO Test f ating es ngi See details November 16 2010 Banka Koper a pemn See details apapap pues ORDER1
10. l MOTO Payment Center User Manual Version 1 0 Author Milan Culibrk WY PAYMENT CENTER ctv Transaction Entry Transactions List Authorized Txns Mgmt Captured Txns Mgmt User Transaction Entry Order code ORDER12345 Amount 12 50 NNNNN NN Currency 978 Euro Brand MasterCard Card number 5450429876543211 Expiration date D 2013 cvv2 123 info Cardholder name ZDRAVKO DREN Optional Process Example of the entry of a new transaction 4 Click the Process button to execute the transaction AWE CARD AN Carr SNNPAOLO MOTO Payment Center User Manual Version 1 0 Author Milan Culibrk 2 1 1 Card Verification Value The following terms are also frequently used to refer to the Card Verification Value Card Verification Value CVV or CVV2 Card Verification Code CVC or CVC2 Card Security Code CSC Card Verification Data CVD Card Verification Value Code CVVC Verification Code V Code or V Code Card Code Verification CCV Card Identification Number Unique Card Code CID or CID2 The Card Verification Value is primarily used in circumstances when the payment card is not physically present catalogue mail and telephone sales and internet sales It represents additional information for verifying the identity of the card user The Card Verification Value is found on the back side of MasterCard Visa Diners Club and Discover payment cards and is typical
11. ly a separately displayed group of 3 numbers on the right side of the Signature strip The Card Verification Value is printed not embossed on the front side of American Express AMEX payment cards and is a separately displayed group of 4 numbers above payment card number Se Stes EE rea TRR Ley Lr Us Here CN Ena Maestro payment cards typically do not have a Card Verification Value 2 1 2 Transaction results Transaction results are displayed following the confirmation of a transaction Transaction Date Time Date and time of the payment authorization request Order code Order code or other desired identification code entered by an operator via the form for entering transaction data UniqueID The identification number of the order assigned by the Payment Center TransID The identification number of the transaction assigned by the Payment Center Call Center Code Number of the point of sale where the transaction was executed Terminal ID Number of the terminal where the transaction was executed AVG CARD AN Carr SNNFAOLO MOTO Payment Center User Manual Version 1 0 Author Milan Culibrk User Brand Currency Amount Result Authorization code Cardholder name Card Last 4 Digits User name of the operator who entered the transaction Name of the point of sale Transaction currency Transaction amount The result of a transaction depends on how the point of sales functions The possible res
12. options Transaction Entry Facilitates the entry of authorization requests for payment card transactions This menu option is only accessible to users with a status of Operator Transactions List Facilitates various types of access to a view of transactions depending on the registered user s status Authorized Txns Mgmt Facilitates access to the functions of confirming authorization requests full or partial and the voiding of authorizations This menu option is only accessible by points of sales that subsequently settle transactions Captured Txns Mgmt Facilitates access to the function of voiding transactions full or partial It also displays previously voided transactions with the possibility of additional voiding until the authorization amount is reached User Facilitates the amending of a password at user login the setting of the user interface language and the entry amendment of the e mail address for the receipt of notifications regarding the result of transactions The home page also displays a list of most recent logins to the Payment Center portal date and time This enables you to verify possible unauthorized access If your password will expire in less than 5 days the home page displays a link via which it is possible to immediately amend your password It is nevertheless possible to use the system until your password expires At that time your password must be changed when logging into the portal lam CAR ren
13. ual Version 1 0 Author Milan Culibrk 2 4 1 Reversing transactions 1 Select Reversal in the Capture Txns Mgmt drop down menu 2 Set the transaction search parameters and click the Generate Report button 3 A list of transactions that match the search criteria is displayed 4 Tick the box in front of each transaction that you wish to reverse i e return funds to a user s card In addition to each authorization you may also set the amount to be returned in the Reversal Amt field This amount may be less than or equal to the authorized amount In this way it is possible to execute one or several partial returns of funds until the transaction amount is reached Click Select all if you wish to select all transactions on the list Last Capture Order Authorization Baoen Orig Orig Last Reverse em Brand Capture 3 Reverse Reversal Amt Date Time code code Amt Date Time Amt Date Time Amt November 15 Banka Movember 14 w 2010 3 00 44 PM ORDER12345 Koper ATSOTE 1 00 2010 2 18 22 PM 1 00 0 00 ho 00 CET MOTO Test CET Select all Unselect all Reverse selected 5 Click the Reverse selected button to reverse selected transactions Following the processing of selected requests the page displays Operations Result which shows the list of processed transactions and the related results Operations Result a 1 November 16 2010 2 18 23 PM CET ORDER12345 1 00 Reversal Reversed 2010 11 18 15 32
14. ults are as follows for a point of sale where transactions are settled subsequently e Authorized Payment authorization was successful The funds necessary to execute the payment were successfully reserved on the holder s card e Not Authorized Unsuccessful payment authorization The funds necessary to execute the payment were not reserved The possible results are as follows for a point of sale where transactions are settled immediately directly e Captured Payment was successful Funds were charged against the holder s card e Not Captured Payment was not approved Authorization code of the transaction sent by the issuer who executed the payment authorization Name of the payment card holder entered by an operator via the form for entering transaction data Last four digits of the card used to execute a transaction INTESA SNNEAOLO MOTO Payment Center User Manual Version 1 0 CARD Author Milan Culibrk WY PAYMENT CENTER ctv Transaction Entry Transactions List Authorized Txns Mgmt Captured Txns Mgmt User Transaction Result Transaction Date Time November 16 2010 2 18 23 PM CET Order code ORDER12345 UniquelD 2832413181403200 TransID 9496564181403200 Call Center Code 265587 Terminal ID 285587001 User userl3 Brand Banka Koper MOTO Test Currency Euro Amount 1 00 Result Authorized Authorization code A15076 Cardholder name ZDRAVKO DREN Card Last 4 Digits 2543 New transact
Download Pdf Manuals
Related Search