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Concord Ultra - Johns Brothers Security

1. Source information will only be shown if the information was available when the event was buffered User information will only be shown if the information was available when the event was buffered Une two of the display also contains P C where P is the previous arming level and C is the current arming level 32 Concord Ultra User information is shown in the following table U001 U096 Wireless Touchpad or Keyfob U600 U829 Regular User Codes 000 229 U830 Partition 1 Master Code U831 Partition 2 Master Code U838 Partition 1 Duress Code U839 Partition 2 Duress Code U846 System Master Code U847 Installer Code U848 Dealer Code U849 AVM Code U850 Quick Arming U851 Keyswitch Arming U852 System Source information is shown in the following table S00 Premise Phone S01 Phone During Conversation S02 Remote Phone S06 Auto Stay Arming S08 Keyswitch Arming Zone S09 System S1xx xx Zone Number Keychain Touchpad or Wireless Touchpad S3xx xx Bus Unit Number Alphanumeric Touchpad S6xx xx Bus Unit Number Fixed Display Touchpad Using a Your system is equipped with a Phone Interface and Voice Module that allows system operation Touchtone from a Touchtone phone on or off the premises if enabled by your installer Phone to The module contains a digital voice chip enabling programmed text to be spoken thr
2. Concord Ultra 31 Current Event Display Partition Arming Zone RoE Source 1 User 2 Level Memory Clear MEMORY CLEAR Memory Failure MEMORY FAILURE No Activity Alarm ACTIVITY ALARM X No Activity Cancelled ACTIVITY CANCEL X X Opening Report OPENING REPORT X X X X Phone Failure PHONE FAILURE X Phone Line Test Failure PHONE LINE FAIL Phone Line Test Restoral PH LINE RESTORED Phone Test PHONE TEST X X X Police Panic POLICE PANIC X X Police Panic Cancelled CANCELLED X X Receiver Failure RECEIVER FAILURE X X Receiver Jam RECEIVER JAM X X Recent Closing RECENT CLOSING X X X Remote Access Lockout REMOTE LOCKOUT Repeater Jam REPEATER JAM X X Repeater Jam Restoral JAM RESTORED X X Siren Trouble SIREN TROUBLE Swinger Shutdown SWINGER X Time Change TIME CHANGE Touchpad Tamper TOUCHPAD TAMPER X X Touchpad Tamper Cancelled TP TAMPER CANCEL X X Two Trip Error TWO TRIP ERROR X X User Programming Entry USER PROG ENTRY X X X User Programming Exit USER PROG EXIT X X X Zone Alarm ALARM X X Zone Alarm Cancel ALARM CANCELLED X X Zone Alarm Restoral ZONE RESOTRED X X Zone Battery Restoral BATTERY RESTORED X X Zone Bypass BYPASSED X X X Zone Low Battery LOW BATTERY X X Zone Supervisory SUPERVISORY X X Zone Tamper TAMPER X X Zone Trouble TROUBLE X X Zone Trouble Restoral TROUBLE RESTORED X X Zone Unbypass UNBYPASSED X X X
3. 1 2 HW WL TP 1 2 HW WL TP 1 2 HW WL TP 1 2 HW WL TP 1 2 HW WL TP 1 2 HW WL TP 1 2 HW WL TP 1 2 HW WL TP Concord Ultra Note If you have more User Codes than will fit on this sheet make copies of this sheet and keep all the infor mation together User Codes The table below provides a space for you to record user code information B User can bypass sensors RA User can access the system from a phone PJ User can access both partitions S User can perform system tests L Latchkey user Defaults are indicated by v User Code System Master B RA PJ S L v v v v NA Code Default 1234 Ptn NA Partition 1 Master v v v NA Default none Partition 2 Master v v v NA Default none 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 42 Concord Ultra Note Protest beeps will always sound when bypassing Touchpad Information Alphanumeric and Fixed Display Touchpads Status beeps and Key beeps are programmable by the installer The Silent Arming feature is user programmable Location of TP P
4. Arm your system to the desired level At any touchpad press CODE is labeled Bypass Touchpads display BYPASS SENSOR or ENTER SNSR Enter the desired sen sor number Touchpads display BYPASSED ZONES 01 or SENSOR 01 BYPASSED for example 6 If the touchpad displays INVALID or FAILURE or if the touchpad sounds one long beep make sure that you entered a valid sensor number Heat and smoke sensors cannot be bypassed EE E e 7 Bypass other sensors if necessary by repeating Step 3 8 The bypassed door or window can now be opened Toarm unbypass bypassed sensors 10 Concord Ultra Note For system lights to respond to basic and advanced light commands the light switches must be turned on 1 Repeat the above procedure substituting the bypassed sensor number or 2 Close bypassed doors and or windows and arm your system again Bypassing a Sensor Indirectly Use this method if you are arming the system and would like to bypass doors and windows already open To bypass sensors indirectly 1 Leave open only those doors and windows that are to remain open Close all others 2 Arm your system to the desired level The touchpad emits protest beeps and displays PRO TEST because of the open sensor s 3 Atany touchpad press Bypass Touchpads with displays show BYPASSED ZONES 01 or SENSOR 01 BYPASSED for example 4 The system sounds a
5. Press and hold both AUXILIARY buttons for 2 seconds Send a fire alarm d Press and hold both FIRE buttons for 2 W seconds Arm system with No Delay 2 CODE 4 or 3 CODE 4 Arm system for Latchkey 2 CODE 6 or 3 CODE 6 Bypass a sensor Indirectly 2 CODE or 3 CODE Directly CODE Sensor Number Arm system silently 5424 CODE or 5 3 CODE Arm system with exit lights 2 CODE 0 or ge 3 CODE 0 Turn all lights on off 0 0 Turn specific lights on off O Light number Check the system status for Short status or for Full status Turn Chime on off 741 Turn Energy Saver on off 742 Disable local phone access This is a phone command only 4743 or wait 5 seconds after picking up the phone Check alarm memory 7 6 Activate Output 7 7 Output number 1 6 View Event History 8 CODE 8 If Quick Arm feature is on access code is not required See Arming Your System Installer can disable local phone control if desired Must be set up by installer Contents Getting to Know Your Security System 1 OVERVIEW deni sie beca eL oie bici ben topo DAP Nt tei kta obe be atl ed 1 Panel eet ia tente e E e 1 Raas REL Door Window Sensors Moton Sensors eet Eent Lee eie ne e eet edet Environmental Sensors a eU o d CRUS nen 2 Phone Interface and Voice Module 2 Energy Saving Module eege EES 2
6. uleis s MAys synejep eyeoipur s6um s p u l pun S JON 0 96 1 us 016 1467 206 97 8 2 sbr wuiodjes U H vy Ag vy Aa 0 96 1 us 405 68 S7 o uri julodjes MOT Ae o Je Burwwelborg SOU o gt Jones pa P siu6r1uoelv P Bag E BOLO HOMO HOMO HOMO HOMO S einpeups S lnp uos S np uos S enpeus S eipeups vy Ae vy Ag vy As eg Ae vy As IOO IOO HOMO HOMO HOMO YL eInpeuos pl eInpeups vL enpeus KL np uos v eInpeuos vy Ag vy Ag vy Ag v y Ag vy Ag IOO HOMO HOMO HOMO HOMO CL einpeuos eInpeups enpeus enpeus einpeups ep Ae eg Ae vy As eg Ae erg Ae HOMO HOMO HOMO HOMO KOLO ZL einpeuos ZL np uos ZL einpeups ZL lnp uos ZL einpeuos LL 0 LL 60 LL 60 LL 0 1 80 seinpeuos sejnpeuos seinpauos sejnpeuos seinpeuoas v Y Ag v Y Ag v Y Ag v Y Ag v y Ag HOMO HOMO HOMO HOMO HOMO zo einpeuos zo oinpeups zo einpeyos zo enpeus zo Inp uos ey Ae eg Ae vy s vy As v Ae KOLO HOMO HOMO HOMO HOMO L0 oinpeuos LO oinpeups L0 onpeuos LO np uos LO eInpeuos vy Aa eg As vy Ac eg Ae ep As HOMO HOMO HOMO HOMO HOMO 00 eInpeuos ooempeuos _ 00 ompeuos ooenpeus g z O0empeuws A sind siy6r A xv K Ag sm K Ag BR SI 8 4 6 4 gt AMY gmdro L LOG uB lt w n n
7. 064315 1 off or 2 on 56 Concord Ultra 2 Enter a programming command sequence Continued Light 5 Attaching schedules for Light 5 operation Sched 0 064400 1 off or 2 on Sched 1 064401 1 off or 2 on Continues through Schedule 15 Sched 15 064415 1 off or 2 on Light 6 Attaching schedules for Light 6 operation Sched 0 064500 1 off or 2 on Sched 1 064501 1 off or 2 on Continues through Schedule 15 Sched 15 064515 1 off or 2 on Light 7 Attaching schedules for Light 7 operation Sched 0 064600 1 off or 2 on Sched 1 064601 1 off or 2 on Continues through Schedule 15 Sched 15 064615 1 off or 2 on Light 8 Attaching schedules for Light 8 operation Sched 0 064700 1 off or 2 on Sched 1 064701 1 off or 2 on Continues through Schedule 15 Sched 15 064715 1 off or 2 on Light 9 Attaching schedules for Light 9 operation Sched 0 064800 1 off or 2 on Sched 1 064801 1 off or 2 on Continues through Schedule 15 Sched 15 064815 1 off or 2 on Output 1 Attaching schedules for Output 1 operation Sched 0 065000 1 off or 2 on Sched 1 065001 1 off or 2 on Continues through Schedule 15 Sched 15 065015 1 off or 2 on Output 2 Attaching schedul
8. NFPA74 Required smoke detector H Heat detector X Indicates smoke detector is optional if door is not provided between basement and recreation rooms Your Floor Plan Figure 15 Floor Plan Example Use the following guidelines when drawing your floor plan on the next page Li D D D Show all building levels Show exits from each room two exits per room are recommended Show the location of all security system components Show the locations of any fire extinguishers 50 Concord Ultra Floor Plan Concord Ultra 51 Note Although having an alarm system can make you eligi ble for reduced insurance premiums the system is no substitute for insurance Alarm System Limitations Not even the most advanced alarm system can guarantee protection against burglary fire or environmental emergencies All alarm systems are subject to possible compromise or failure to warn for a variety of reasons including If sirens are not placed within range of persons sleeping in remote areas of the premises or if they are placed behind doors or other obstacles If intruders gain access through unprotected entry points or areas where sensors are bypassed If intruders have the technical means of bypassing jamming or disconnecting any or all parts of the system If power to sensors is disconnected or inadequate If freeze flood or any environmental sensors are not located in areas where the specific con
9. and arm to Level 3 AWAY The panel will not arm according to an active schedule if the start time is reached while The panel is already armed to Level 3 AWAY The panel is performing a phone or sensor test Note gt To schedule arming Mises Di neue ES 1 Atan alphanumeric or fixed display touchpad enter the programming menus by pressing 9 System or Partition Master CODE 2 Press 0660 3 The touchpad displays AWAY 4 Press The touchpad displays the first available time schedule as SCHEDULE 00 OFF or SCH 00 OFF 5 Enter 24 Concord Ultra 2 to assign the time schedule ON to arm the panel 1 to make the time schedule inactive 6 Press B to go to the next time schedule if needed and turn the schedule on or off for arming to AWAY 7 When you ve finished attaching the desired time schedules press 00 to exit the pro gramming menus Opening and Closing Reports The Opening and Closing Reports feature allows pager holders and or the central station to be notified whenever the system is armed and or disarmed When Will this Feature Be Active The Opening and Closing Reports feature can be enabled only by the installer There is nothing more that the user needs to program in order to receive the Opening and or Closing pages If a pager holder no longer wishes to receive the reports the pager holder needs to contact the installer to turn off this option for that pa
10. dition can be detected If smoke does not reach a smoke sensor For example smoke sensors cannot detect smoke in chimneys walls roofs or smoke blocked by a closed door Sensors may not detect smoke on building levels different from their installed location Sensors may not warn in time when fires are caused by smoking in bed explosions improper storage of flammables overloaded electrical circuits or other hazardous conditions If telephone lines are out of service Telephone lines are also vulnerable to compromise by any of several means Inadequate maintenance is the most common cause of alarm failure Therefore test your system once each week to verify sensors sirens and phone communications are all working correctly Security Systems and devices cannot compensate you for life of property loss Warning If Your System Needs Service If you have any questions about your security system or if it ever needs servicing please contact your security dealer Company Name Address City State Zip Phone Number Contact Name Appendix C Programming Your System You can program the following items on your system System time and date User codes Schedules Schedule events Downloading feature Silent Arming feature Brightness of touchpads Volume of speakers Chime features Energy saver options Attach lights to sensors 52 Concord Ultra Two Methods to Program Your System There ar
11. to see if any other access codes have the ability to jump parti tions gt To jump partitions 1 From any hardwired touchpad press 8 CODE 6 Touchpads display ENTER PARTITION or ENTER CMD 2 Press 1 if you want to change to Partition 1 or 2 if you want to change to Partition 2 The touchpad sounds one short beep if the jump was successful One long beep means the jump was not successful Alphanumeric touchpads display the text in the newly entered parti tion 3 Proceed to arm disarm or program as needed The partition assignment reverts back if no keys are entered for 10 seconds Concord Ultra 29 Arming and Disarming the Other Partition Once in the other partition you need to use a code that is valid in that partition to arm disarm or program that partition Programming the Other Partition Only one partition can be programmed at a time When one partition is using the programming menu touchpads in the other partition are locked out from any programming activity Arming and disarming can continue however Some partition specific settings share resources such as access codes and time schedules For example if Partition 1 uses Regular User numbers 00 through 20 Partition 2 will not be able to see or use those user numbers The first Regular User number available to Partition 2 would be 2 The allocation of time schedules works in much the same manner There are 16 schedules that can be used by e
12. Du Du HONO HOMO al al IE 00 einpeups 00 einpeuos 00 eInpeuos 00 einpeuos WIL peg e WIL uei A A A A xV 9 xV Az e xV xy XY RES xV Buisop Du Uan gt Buisop gt mBuusdo gt gt T lt uondeog lt uondog lt lt Kexgp1 lt Aane SL einpeups 00 eInpeups g g g g n g Y Di n v e6ed jxeu uo penunuoo s uong 0 sejpeuos Ye E Se npeups dn Jes HLO oder exuoje1 vy s Du Spa Wols S v Y Ag JOO dunr von med v Y Ag Du Do esop ssaooy OUER UO SWIUD 1 vy Ag vy 8 HOO uonsued juauno Kafe SUD DNA y u payrejsuI S Buissed g ro ld einpojy 89104 pue v Y a 9841 U BUOY e vy Ag 544 J uo seadde um oA suojdo asou LOTS A ind vy 8 Burwwebord Jesn e osseu Stegen ai s d DL edyono SEM ODC J SEJW RARAS uiejsAs y uonmped juauno jo 8ZZ L0 Sep v Y Ag 4 sseadde sir BPO VOIE A vy 8 JOAO Burwuy Weg Je asen 00 een arg weiss uonnJeg A vy g xy xy Ax S xy vy Ag IOO SEI SEW Een am Bupeouweg wss wond 2 ge A D A D v Y v Y v Y lt ser lt bel x sau g g g epap Jejseyy LOUIS JO jejseyy uiejs S 6 ssa d nueyy BuiuueDo44 eu Jojus o 59 Concord Ultra uel Burwuelboud Jo uejs oj US o 8 SSO4q mAvy x Puer Wash vy Ag J quinN waIsks vy Ag spo Auoype4 AY As UOISISA
13. E 8 AY D Y v Y v Burny x sindino x Sur 9 9 penuguoo suag 0 sejnpeuos uoeny QA lt Concord Ultra 60
14. Enter your Access Code Touchpads display Armed to STAY and the system sounds two short beeps 4 If leaving the premises exit through a designated delay door immediately Toarm to Level 2 STAY using a keychain touchpad 1 Press the o Lock button Arming Level 3 AWAY At other times you want every sensor to be alert when the family goes on vacation or at closing time In this and similar situations set your system to 3 AWAY for maximum protection All sensors are active perimeter door and window sensors and interior motion detectors gt To arm to Level 3 AWAY using a touchpad Close all perimeter doors and windows 2 Press 3 at any touchpad Touchpads display ENTER CODE 3 Enter your Access Code Touchpads display ARMED TO AWAY and the system sounds three short beeps m 4 Exit through a designated delay door immediately gt To arm to Level 3 AWAY using a keychain touchpad 1 Press the o Lock button twice to go from Level 1 to Level 3 or once to go from Level 2 to Level 3 Quick Arm The Quick Arm feature lets you arm your system without using an access code You will still need to enter an access code to disarm the system Quick Arm to Level 2 1 From Level 1 Press 2 Quick Arm to Level 3 1 From Level 1 or 2 Press 3 Concord Ultra Note In UL Listed systems this feature is disabled Important If you step outside and are planning to come back i
15. For what events will the central station or pagers be notified Reporting Features High Level Reports Low Level Reports Opening Closing Reports Latchkey Reports N A N A N A Exception Reports Stream lining N A N A N A Partition N A N A N A According to my pager provider the central station account number will appear as Lights The house code for the X10 modules is Partition 1 Partition 2 Record the location of each light Concord Ultra 47 Partition 1 x Partition 2 O lel o ol ol A o N S Ke S 1 2 1 2 1 2 1 2 1 2 1 2 OD om A j N Energy Saver Partition 1 The low setpoint is currently set for degrees The high setpoint is currently set for degrees Partition 2 The low setpoint is currently set for degrees The high setpoint is currently set for degrees 48 Concord Ultra Alarm Sounds and Status Beeps Fire Repeating series of three beeps Police Continuous tone Auxiliary Rapid Beeps Exit Delay 2 or 3 beeps indicating arming level followed by 1 beep every 4 seconds followed by 10 seconds of quick beeps indicating end of exit delay followed by 2 or 3 beeps indicating set arming level Entry Delay 2 beeps every 2 seconds followed by 2 beeps
16. Police panic alarm Use the regardless of your phone command key Do not wait more than two seconds between key presses Continue pressing even if you hear the system voice interrupt with a system status Police panic alarms can be activated from a Touchtone phone on the premises only The alarm cannot be activated from an off site phone Phone Questions What if someone calls while I m operating the panel If the phone rings while you re using it to operate the system you ll hear one long beep for each ring from interior speakers and phones You can answer the call by simply hanging up on the sys tem then answering the call as you normally would You ll have to initiate another session to resume operation Can I control the system while I m talking on the phone No Concord Ultra 35 How do I perform other phone operations without commanding my security system You can use your phone for transactions such as banking from home by temporarily disengaging phone control to your security system The following procedure will work for one call at a time gt To disengage local phone control 1 Enter 7 3 The system responds by returning a dial tone 2 Pick up the phone receiver and wait 5 seconds before dialing any numbers After the 5 second period the system disables local phone control and ignores phone commands Testing the System The system contains a test mode that allows you to test sensors
17. Pressing both keys at same time creates Auxiliary panic Figure 12 Keychain Touchpad 2 Keychain Touchpad 3 e Active for Partition 1 2 Latchkey User Y N Press the LOCK key to Press both at one time to O Increase the O Create a panic alarm arming level O Arm the system to L1 Level 3 with no Exit or Pressing this Entry delay key triggers Pressing this key controls all lights SEO Pressing both keys at same time creates Auxiliary panic Figure 13 Keychain Touchpad 3 Keychain Touchpad 4 e Active for Partition 1 2 Latchkey User Y N Press the LOCK key to Press both at one time to Ll Increase the O Create a panic alarm arming level O Arm the system to El Level 3 with no Exit or Pressing this Entry delay key triggers Pressing this key controls all lights Slaan Pressing both keys at same time creates Auxiliary panic Figure 14 Keychain Touchpad 4 Concord Ultra Accidental Smoke and Fire Alarms Tosilence the alarms and reset the sensor 1 Press 1 CODE once to silence the alarm 2 Press 1 CODE again to reset the smoke alarm Smoke and fire panic alarms cannot be cancelled and are always reported to the central station If after disarming the system once the system still thinks a sensor is open disarm the system again In the event of an accidental smoke or fire alarm follow these dealer instructions Dialer Abort Is the D
18. SuperBus 2000 Cellular Backup Module sss sees 2 Superbus 2000 Wireless Gateway Module sese 2 Communicating with the Panel 2 Instruc ng the Rame Ze oett tette tete eee eee Re enean eee erepti ede E EN I ee Ree E 2 Touchpads Your System Interface 3 Alph numerne Touchpads k l sneer e RUE ES EES 3 Fixed Display Touchpads EE 3 Wireless Handheld Touchpad 5 neget ip qnn eri ee iy Sane dn 3 KeychamdTouchpads Ac isc ee ee ecd pip E 3 Touchtone Phones Pamc Buttonsm M br KDE Beeps and LEDs How Your System Talks to ou 3 Key DER eere EE dE eoe eve OE E ee Noe re etai be Sa sss 4 Status e e 4 EDS EE bbl needed biebel etende p Ra uit 4 N tification by Page q ua aa PH M enn 4 What Happens in an Alarm Conditions esse sese eee eee eee 4 Fe al Smoke Alarms tsaren euet ir er d ito E ees E dE Resetting Smoke Detectors Preventing Accidental Alarms 5 Cancelling Accidental Alarma L L SS e na trente tete e eae e nennen 5 Guidelines for Preventing Accidental Alarms eese nnne nnne nennen 5 Basic System Operations 6 Arming Your RE 6 Keychain Touchpad Arming EEN 6 Arming Level OBB a IRE EGER RSEN RU UE UENIRE DES 6 Arming ER EE H Arming Level 3 AWAY um ee ue eru IU RU E ER ee 7 its dvi J Que qi cM QR 8 Using the Chime Feature i cain a eese e tees 8 Chinme On Close iiie e ERIT ee t tb t ER ad 8 Using the Voice Chime SLT eue aS 8 Exit an
19. a page for this feature Contact the installer if you would like to turn the Notify by Exception feature on or off for any programmed pager or the central station Who Can Send a Page All user codes and keychain touchpads will send a page if used while Notify by Exception fea ture is in effect Concord Ultra 27 What Will the Pager Report Exception Opening Reports report the arming level as 111 1 OFF and the user that disarmed the system Exception Closing Reports report the arming level as 222 2 STAY or 333 3 AWAY and the user that armed to that level See Notification By Pager When Will this Feature Be Active The most typical setup of this feature makes use of both Exception Opening and Exception Clos ing It is possible to use only Exception Opening or only Exception Closing however Assigning a Time Schedule to Exception Opening and Closing Follow these steps to define Opening and Closing schedules for Exception paging If you need assistance setting up a time schedule that fits your needs see Creating Time Schedules A Touchtone phone can be used to set up Notify by Exception but touchpads work much better because of their extensive feedback See Appendix C for touchpad and phone programming instructions gt Scheduling Exception Opening and or Closing 1 Atan alphanumeric or fixed display touchpad enter the programming menus by pressing 9 System or Partition Master CODE 2 P
20. and panic signals without creating false alarms in monitored systems Please follow the instructions in this section carefully Automatic Test Features Your security system conducts routine tests checking for problems like power failures low bat teries sensors that aren t working and communication trouble with the central monitoring sta tion When your system detects a problem trouble beeps sound to alert you See Troubleshooting for an explanation of the causes of trouble beeps and what you can do to fix the problem Manual Tests The automatic tests your system performs provide continuing reassurance that it is working prop erly There are also weekly system tests you can do yourself as an added safeguard Taking time to do these tests will familiarize you with your system and alert you to anything unusual such as cut phone lines or sensors that have been tampered with Sensor Test This test verifies that the sensors in your system are operating correctly The ability to conduct a sensor test is a code attribute Check the User Sheets in Appendix A to see which access codes have the ability to conduct a sensor test See Assigning Code Attributes or talk to your installer for information on changing code attributes gt To enter Test Mode 1 Press 8 CODE 3 Touchpads display Press Status System Armed to Sensor Test or SENSOR TEST nn MINUTES LEFT When less than 5 minutes remain in Test Mode time the sy
21. attach a time schedule to Latchkey Opening and or Latchkey Closing If you need assistance setting up a time schedule that fits your needs see Creating Time Sched ules gt Scheduling Latchkey Opening and or Closing Atan alphanumeric or fixed display touchpad enter the programming menus by pressing 9 System or Partition Master CODE 2 Press 0600 ft To schedule Latchkey Opening press when the touchpad displays LATCHKEY OPENING or LA 26 Concord Ultra Note 6 must be pressed within 5 seconds of arming If Quick Arm feature is on an access code is not required See Quick Arm for more infor mation LATCH OPEN Or press B until the touchpad displays LATCHKEY CLOSING or LATCH CLOSE then press If you want a page to be sent every time Latchkey designated users codes arm or disarm the system apply the same time schedules under Latchkey Opening and Latchkey Closing 4 The touchpad displays the first available time schedule e Enter 2 to assign the time schedule to the event 1 to make the time schedule inactive for the event Press ff to secure your choice Press B to go to the next schedule and repeat step 5 9o n A When you ve finished attaching the desired time schedules press 00 to exit the pro gramming menus Applying the Latchkey Modifier The Latchkey modifier 6 is pressed after the arming keypress sequence Applying the Latchkey
22. every second for the last 10 seconds Chime 2 beeps whenever a protected door or window is opened Chime on Close 1 long beep when a protected door or window is closed Protest Repeating pattern of 1 long beep followed by 1 short beep followed by 1 long beep Trouble 5 short beeps once every minute Sensor Test 1 short high pitched beep when a sensor touchpad tests OK 1 short low pitched beep when a sensor touchpad fails a test Contact your dealer for information or service 1 short beep every minute during the last 5 minutes of sensor test Appendix B Develop plans for a variety of emergency situations Periodically discuss and rehearse emer Plan ning for gency plans that include the following Emergencies Understand how to use your security system Know the normal state of doors and windows open closed or locked Use a different escape route if closed doors feel hot to the touch Emphasize that everyone should escape as quickly as possible Do not stop to gather any belongings Crawl and hold your breath as much as possible to help reduce smoke inhalation during your escape Meet at a designated outdoor location Emphasize that no one should return to the premises if there is a fire Notify fire department from a neighbor s phone If you arrive at the premises and hear sirens do not attempt to enter the building Call for emergency assistance from a neighbor s phone War
23. false alarm If feature turned off The system arms to Level 3 AWAY regardless of whether or not a delay door has been opened and closed Your movement inside the premises could activate a motion detector causing an alarm The dealer can turn this feature on or off for you See Appendix A System Features to see if this feature is available to you Arming While a Door or Window is Open It is possible to arm your system while leaving a door or window open This is useful if for example you like to sleep at night with the window open If the door or window has a sensor installed on it the system must be told to ignore or bypass that sensor when it s open All other sensors will remain active There are two methods for bypassing a sensor Directly After arming the system bypass door window sensors before you open them You must know the sensor number of the door or window you wish to bypass Your installer can include the zone number as part of the sensor text Indirectly As you are arming bypass sensors on doors and windows that are already open This method should not be used in UL Listed installations Bypassing a Sensor Directly Use this method if the system is armed and you would like to open a window without disarming Refer to the Appendix A User Sheets to determine what the sensor number is for the sensor you wish to bypass To bypass sensors directly Close all doors and windows
24. modifier from a touchpad 1 At any touchpad press 2 3 CODE 6 The touchpad displays LATCHKEY PAGER ON or PAGER ON gt To apply the Latchkey modifier using a keychain touchpad Press the Lock o button when the system is armed to level 3 AWAY Notify by Exception The Notify by Exception feature allows programmed pager holders and or the central station to be notified when arming or disarming occurs outside of specified time schedules Here are two specific examples of how the Notify by Exception feature might be used in a busi ness setting Every morning you d like to be notified if your business is disarmed after its normal opening time Every evening you d like to be notified if your business is armed before its normal closing time Page In the Event of You can set up the Notify by Exception feature to page in the following instances Send a page if the system is disarmed before the Opening time schedule begins or after the Opening time schedule has ended Exception Opening Send a page if the system is armed before the Closing time schedule begins or after the Clos ing time schedule has ended Exception Closing Who Will Be Paged Your system can call up to 5 different pager numbers to report an Open Exception and or Closed Exception You can request that the central station receive these two reports as well Refer to Appendix A User Sheets to see which pagers have been set up to receive
25. produce a variety of operating beeps to inform you of different sys tem states and operations Concord Ultra Key Beeps A Key beep is the tone you hear when you press a button on an alphanumeric fixed display or handheld wireless touchpad The sound confirms that the button was pressed adequately Key Beeps can be turned on or off by the installer Status Beeps Status beeps come from touchpads or speakers and are sounded when there is a change in the cur rent status of the system Status beeps are not alarms but they do warrant your attention There is more than one type of Status beep Exit Delay beeps indicate that an arming command has been entered and the countdown to arming has begun Entry Delay beeps indicate that you ve entered the building and the countdown to an alarm has begun So disarm the system as soon as you get in Chime feature beeps tell you that a door was opened or closed Protest beeps inform you that you re trying to arm the system while there is an open door or window Trouble beeps tell you that there is a problem with the system or one of its components Sensor test beeps are the sounds the system makes during a sensor test to indicate that a sen sor was tested properly Status beeps are described in more detail throughout the manual and in the Appendix A User Sheets LEDs Fixed display touchpads have 2 LEDs which allow you to determine the current system status at a
26. stop time in 24 hour format then press The touchpad displays the new stop time 6 Press B until the touchpad displays a day of the week you wish to assign this schedule to 7 Enter 2 to include the day in the schedule ON to exclude the day in the schedule 8 Press B to move to the next day of the week or press and repeat steps 2 8 to define another time schedule 9 When finished defining time schedules press 00 to exit the programming menus Scheduling Consecutive Days There may be instances when you d like to schedule a feature event to start one day and stop the next day or a number of days later One Day Rollover You can create a schedule that begins on one day and stops the next day by using only one time schedule The stop time must be within 24 hours of the start time Concord Ultra 21 Example 1 of One Day Rollover At home you d like the Latchkey Opening feature to be effective from 10 p m on Tuesday until 5 a m on Wednesday see Figure 10 Example 1 By taking advantage of One Day Rollover one time schedule can cover both days That sched ule is illustrated in Figure 10 Notice how the stop time is within 24 hours of the start time The system knows to apply the stop time to the next day 5 a m on Wednesday Example 2 of One Day Rollover Building on Example 1 let s say that you d like the Latchkey Opening feature to be effective between 10 p m and 5 a m Mo
27. the programming menus To override your normal heating or air conditioning settings turn the Energy Saver feature on When you are ready to return to your normal temperature control settings turn Energy Saver off gt To turn Energy Saver on off from any touchpad 1 Press 7 2 Alphanumeric touchpads display ENERGY SAVER IS ON for example Notification by Pager Your system can notify up to five different pager phone numbers to report system events The installer can program any pager to receive pages for one or more of the following groups High Level Reports Low Level Reports Sensor Alarms Freeze Alarms Bypass Sensors AC Power Failure Tamper Freeze Troubles Low Battery CPU Low Battery Restorals No Activity Alarm Supervisory Auto Phone Test Phone Tests Fire Panic Trouble CPU Back in Service Receiver Failure Police Panic Phone Test Phone Failure Receiver Jam Auxiliary Panic Event Buffer Full Touchpad Low Battery Touchpad Tamper Bus Failures Concord Ultra 19 Opening and Closing Reports Latchkey Reports Notify by Exception Reports Pager Messages When an event is reported on a numeric pager the following information is included Event Code Last four digits of central station account number Sensor number or user number Figure 8 Pager Messages Although all three types of information can be reported on your pager your pager service det
28. the system before Entry Delay you ll hear the last of 20 quick status beeps 2 beeps every 2 seconds to avoid an accidental alarm Figure 5 Entry Delay Example Your installer will work with you to decide which door s should be delay door s and determine the delay times that will work best for you and your family Then the installer will program the Exit and Entry Delay times into your system Extended Delay In some situations additional time is needed to arm or disarm the system In these instances the installer can program an Extended Delay time giving you as much as 16 additional minutes to arm or disarm the system before setting off an alarm Refer to Appendix A Doors and Delay Times Settings for a list of actual Exit Delay times Exit Extension Your system may be set up so that the delay time is restarted if you re open the delay door during the initial delay time This is useful if after arming the system you walk out the door then remember something you forgot inside You can re enter and exit through the delay door without disarming and re arming the system If your system is not using this feature you must disarm the system when you re enter the armed premises to avoid setting off an alarm No Delay For Instant Alarm You can choose to turn off the Entry and Exit Delays causing the delay doors to arm immedi ately Anyone entering the house through the delay door when the system is set to No Delay wo
29. then 4 Press 00 to exit the programming menus 14 Concord Ultra Note The system will not accept the same code for two differ ent users Erasing a User Code When a code is deleted from the system that code no longer acts as a key for operating the sys tem in any manner gt To erase a user code 1 Enter the programming menus by pressing 9 System or Partition Master CODE 2 Press 030 nnn 0 where nnn is user 000 through 229 3 Enter the System or Partition Master CODE then 4 Press 00 to exit the programming menus Assigning Code Attributes Code attributes determine what a person using their code can do You will want certain users to have more control over the system than others For example you would want an adult to have more control over the system than a child Below are code attributes that you can assign Assigning the Direct Bypassing Attribute Direct Bypassing is a user code attribute that allows the user to bypass open sensors If the user code does not have this attribute turned on the user will not be able to bypass sensors directly gt To assign Direct Bypassing to a user 1 Enter the programming menus by pressing 9 System or Partition Master CODE Press 030 nnn 1 where nnn is user 000 through 229 2 3 To turn Direct Bypassing on Dress 2 off press 1 f 4 Press 00 to exit the programming menus Assigning the Remote Access Attribute Re
30. through a designated delay door the system will continue to arm to Level 3 AWAY And if my system contains motion detectors movement may cause an alarm Feature My system features include Quick Arm D Yes O No Quick Exit D Yes O No Exit Extension D Yes No Keyswitch Arming O Yes O No Switch Location Auto STAY Arming O Yes O No If the Power Goes Out Your system has a backup battery that keeps your system operational during a power failure An optional feature allows your system to alert the central monitoring station if the power is off for more than 15 minutes It reports again when power has been restored No Activity Time My system uses the Partition 1 No Activity feature O Yes If there is no activity in my system for hours 12 99 default 24 the system will send a No Activity report to the central station O No My system Partition 2 setup does not include this feature O Yes If there is no activity in my system for hours 12 99 default 24 the system will send a No Activity report to the central station O No My system setup does not include this feature 46 Concord Ultra Resetting the Smoke Detector To reset smoke detectors O They are reset automatically D Press the reset switch O Press Disarm twice System Information System Information Code Factory code System number System level Paging
31. which is causing the trouble beeps If this is not possible call for service If the problem is not corrected trouble beeps and messages start again 4 or 10 hours later Your security system also has a feature that will prevent trouble beeps from starting during nor mal sleeping hours This sleep time period is normally set from 10 pm to 8 am Contact your installer if you wish to verify or change this setting Tosilence trouble beeps 1 Perform a system status check by pressing on a touchpad 2 Change the arming level The table on the next page describes the conditions under which trouble beeps occur and when they begin These sounds are heard from interior sirens and touchpads if available Common Questions and Answers Q I can t arm my system A Try the following If arming to Level 2 STAY or Level 3 AWAY make sure all monitored perimeter doors and windows are closed Press for a system status and for clues to the problem e Call the installer Q I cannot bypass a sensor my alphanumeric touchpad displays INVALID and my fixed dis play touchpad sounds a single long beep A Possible explanations include The sensor you re trying to bypass may not be active in the current arming level For exam ple an interior motion detector will not be active in Level 2 STAY You may be trying to bypass a 24 hour sensor that cannot be bypassed such as a smoke detector Your access code has not be
32. 06100 1 off or 2 on Sched 1 06101 1 off or 2 on Continues through Schedule 15 Sched 15 06115 1 off or 2 on Exception Opening Attaching schedules for Exception Opening operation Sched 0 06200 1 off or 2 on Sched 1 06201 1 off or 2 on Continues through Schedule 15 Sched 15 06215 1 off or 2 on Exception Closing Attaching schedules for Exception Closing operation Sched0 06300 1 off or 2 on Sched 1 06301 1 off or 2 on Continues through Schedule 15 Sched 15 06315 1 off or 2 on Light 1 Attaching schedules for Light 1 operation Sched 0 064000 1 off or 2 on Sched 1 064001 1 off or 2 on Continues through Schedule 15 Sched 15 064015 1 off or 2 on Light 2 Attaching schedules for Light 2 operation Sched 0 064100 1 off or 2 on Sched 1 064101 1 off or 2 on Continues through Schedule 15 Sched 15 064115 1 off or 2 on Light 3 Attaching schedules for Light 3 operation Sched0 064200 1 off or 2 on Sched 1 064201 1 off or 2 on Continues through Schedule 15 Sched 15 064215 1 off or 2 on Light 4 Attaching schedules for Light 4 operation Sched 0 064300 1 off or 2 on Sched 1 064301 1 off or 2 on Continues through Schedule 15 Sched 15
33. 466 2060 Rev A E March 2003 GE Interlogix www GE Interlogix com Part Number 60 960 95 Concord Ultra User Instructions Notices FCC Part 15 Information to the User Changes or modifications not expressly approved by GE Interlogix can void the user s authority to operate the equipment FCC Part 15 Class B This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the affected equipment and the panel receiver to separate outlets on different branch circuits Consult the dealer or an experienced radio TV technician for help ACTA Part 68 This equipment complies wit
34. M M 38 Siren ISSUES 7a idt e eb teet ed atenta det ee 39 Lighting IsS es 53 upa ata s eee eto oe iue ate tp de ee 39 Appendix A User Sheets 41 SyStemSersors Saee ERE m eot eM le saa EE S ROM Dui edes WSer Codes A kac on Lr A a nen Sees ok ee Sha e tae nd Touchpad WO E Alphanumeric and Fixed Display Touchpads Keychain Touchpads 5 aar vaars M Accidental Smoke and Fire Alarms eee u u u tenente nenne tenente eterne eret Dider Abort ECCE Doors Delay KEE System e EE f TE d EE EE No Activity Time sese Resetang the Smoke Detector hisser e e ee ed be debet A System Informations io leede Energy NEE EEN scires Misco ter ta esit eset aM Ped a Sad arten Alarm Sounds and Status EE Appendix B Planning for Emergencies 49 Floor Plan Example Annee attended anna ET E EE 49 Your Bloot DEE 50 Alam System LtEtt ede PE ne ette edt ME et 52 If Your System Needs Service u tenebre en Ee equip eos E 52 Appendix C Programming Your System 52 Two Methods to Program Your System 53 Using Programming Men s Her eee M eie Oe eerte tr bete ORE RU 53 Examples of Programming Using Menus esse sees esse eee eee SE Using Programming Shortcuts n n sn k enen vens enen venenvenvevenveorsceneneenenoenvenenveneecenvenenveneecente 55 GE Interlogix 2003 GE Interlogix Concord is a trademark of GE Interlogix SuperBus is a regis 2266 Second Street North tered trade
35. Press 2 to turn the option on for this user code Press B to move to the next user code or 00 to exit the programming menus To erase a user code Enter the programming menus by pressing 9 System or Partition Master CODE Press B until the touchpad displays USER CODES then press ff The touchpad displays REGULAR USER CODES or REG CODES Press You can not delete the System Master code Press B until the touchpad displays the user code you wish to erase then press For exam ple if you want to change User code 4 press when the touchpad displays USER 04 or REG CODE 04 Enter the System or Partition Master code you used in Step 1 and press The deleted code appears as USER 04 or RG 01 for example Press B to move to the next user code or 00 to exit the programming menus To change or delete the Partition Master Code Enter the programming menus by pressing 9 System or Partition Master CODE Press B until the touchpad displays USER CODES then press ff The touchpad displays REGULAR USER CODES or REG CODES Press B until the display reads PARTITION MASTER CODE or PTN MASTER then press Enter the System Master Code to delete the existing Partition Master Code OR enter a new 4 digit Partition Master Code to replace the existing code then press Press 00 to exit the programming menus To
36. SuperBus 2000 Wireless Gateway Module which allows the control and status monitoring of your system through the internet The module will also allow you to use Event Notification by phone voice or email Communicating with the Panel Touchpads allow you to communicate with the panel In turn the system can be set up to commu nicate with you through voice prompts and status messages from speakers Status beeps from touchpads and speakers alarm sirens scrolling text on touchpads display text on fixed display touchpads voice feedback over Touchtone phones or interior speakers and System information over pagers Instructing the Panel Most of your instructions to the panel consist of this basic pattern Command Access Code Not just anyone can walk up to a touchpad and operate your security system Before the system will process most commands users are required to enter a pre programmed 4 digit access code Keychain touchpads that are enrolled as part of the system do not require an access code but are usually kept in an individual s pocket or purse If you would rather use an actual key see Figure 2 to arm and disarm the system your security dealer can install a special key and keyswitch in your home Figure 2 Arm Disarm Key Concord Ultra Touchpads Your System Interface There is a broad range of touchpads that can be used with your panel from a single button panic sensor which sends on
37. There is a receiver failure or receiver interference problem Call your security dealer for service MEMORY FAILURE or all text is lit on a fixed display touchpad There is a system memory failure Call your security dealer for service AUXILIARY PHONE TROU BLE X There is a problem with the cellular backup reporting portion of your system Call your security dealer for service 40 Concord Ultra Appendix A Appendix A contains specific information about the setup of your system The User Sheets User Sheets should be completed by the installer and the user System Sensors Note Record the sensor number and name in the table below Indicate the partition whether it is a If you have more System hardwired HW or wireless sensor WL or a touchpad TP Sensors than will fit on this sheet make copies of this sheet and keep all the infor No Sensor Name Ptn HW WL TP mation together circle one 1 2 HW WL TP 1 2 HW WL TP 1 2 HW WL TP 1 2 HW WL TP 1 2 HW WL TP 1 2 HW WL TP 1 2 HW WL TP 1 2 HW WL TP 1 2 HW WL TP 1 2 HW WL TP 1 2 HW WL TP 1 2 HW WL TP 1 2 HW WL TP 1 2 HW WL TP 1 2 HW WL TP 1 2 HW WL TP 1 2 HW WL TP 1 2 HW WL TP 1 2 HW WL TP 1 2 HW WL TP 1 2 HW WL TP 1 2 HW WL TP 1 2 HW WL TP 1 2 HW WL TP 1 2 HW WL TP 1 2 HW WL TP 1 2 HW WL TP 1 2 HW WL TP
38. a User Code ue eet ECRIRE een PRU eM eee Assigning Code Attributes ob tee e RM eee D Eh Assigning the Direct Bypassing Attribute n nennen enitn nennen 15 Assigning the Remote Access Attribute Assigning the Partition Jump Attribute Assigning the System Test Attribute essere eene rennen eene Assigning the Latchkey Report Attribute asses sees eee 16 Setting the Time and Date 16 Adjusting System Sounds and Touchpad Brightness 17 Armine Your System E 17 Silent Arming on Demand sul Arming Always Silent 15 22 ERI ee RR AE ORI ees 17 Adjusting the Touchpad Beeps Fixed Display Touchpad Ons 17 ii Adjusting the System Status Voice Volume eese nennen nennen 17 Adjusting the Touchpad Display Brightness eese nennen 18 Adjusting the Volume of the Wireless Siren 18 Using the Energy Saver Feature 18 Energy Saver Example denten Ug need ER tele dennen Setting the Energy Saver High and Low Temperature Settings Notification by Pager 19 Paser MeSSages sdb e eot te dard d tert ied a eb aku be eee Euer taya eR 20 Event Code gag ieren 20 Sensor Number or User Number in Page 20 Account Number in Page Streamlining the Page Report Creating Time Schedules 21 Scheduling Consecutive Days nternet bep e eet p tees 21 One Day Rollover oo ESA M ltiple Day Roll ver tras eret eerte EES eh diane Attaching Time Schedules o yer gt ed
39. ample if you want house lights to turn on when you open the front door simply attach the desired lights to the front door sensor Toattach lights to sensors 1 Atan alphanumeric or fixed display touchpad enter the programming menus by pressing 9 System or Partition Master CODE 2 Press 080 The touchpad displays LIGHT n TO Sn x or LT n SN x where n is the light number and x is the sensor number 3 Press or B until the light number 1 9 you would like to activate appears 4 Enter the sensor number 1 96 you wish to activate the light and press Concord Ultra 23 5 Press B to assign another light to a sensor or press 00 to exit the programming menus To detach lights from sensors 1 Atan alphanumeric or fixed display touchpad enter the programming menus by pressing 9 System or Partition Master CODE 2 Press B until the touchpad displays ATTACH LIGHTS TO SENSORS or LITE TO SN then press 3 The touchpad displays LIGHT n TO Sn x or LT n SN x where n is the light number and x is the sensor number 4 Press A or B until the light number 1 9 you would like to deactivate appears 5 Enter the sensor number as 0 no sensor and press 6 Press 00 to exit the programming menus Installer Programmable Lighting If you would like specific lights to turn on during Entry and Exit Delay times or if you would like a light to flash to indicate successfu
40. announce Phone Test OK Within a few minutes the display should return to the Level 1 display If it does not return in three minutes note how long before the Level 1 display returns and contact the installer After the test has started the arming level can be changed to 1 Off then to 2 Stay or 3 AWAY if you wish Tr oubleshooting Your security system uses a variety of different alarm sirens status beeps voice messages and trouble beeps to communicate with you The next few pages describe the different sounds and what they mean Try to familiarize yourself with the differences You will hear sounds each time you tell your security system to do something like arm or disarm Some sounds you will hear only when there is a problem with the system like a low battery There are also sounds you will Concord Ultra 37 only hear in an emergency Getting to know your system sounds allows you to react quickly and appropriately to the messages you hear Trouble Beeps and Trouble Messages When your system detects a problem it lets you know by sounding trouble beeps from system touchpads and sirens and by displaying trouble signals as messages on touchpads Trouble beeps are a series of five short beeps once a minute The table on the next page lists the causes of trouble beeps the visual display you can expect to see and possible solutions for the trouble condition Silencing Trouble Beeps If possible correct the situation
41. atchkey Closing Who Will Be Paged Your system can call up to 5 different pager numbers to report a Latchkey Opening and or a Latchkey Closing Latchkey pages do not report to the central station Refer to Appendix A User Sheets to see which pagers have been set up to receive a page for this feature Contact the installer if you would like to turn Latchkey Paging on or off for any pro grammed pager Who Can Send a Page Only Latchkey designated users can cause a Latchkey page to be sent By default this includes the first 6 Regular User codes If you would like to include a keychain touchpad as a latchkey user contact your installer Any regular user code can be programmed with this attribute See Assigning Code Attributes Concord Ultra 25 What Will the Pager Report For Latchkey Opening Reports the page reports the arming level 111 for 1 OFF and the user For Latchkey Closing Reports the page reports the arming level as 222 2 STAY or 333 3 AWAY and the user that armed to that level See Notification By Pager Latchkey Opening The installer can set up Latchkey Opening for one of two types of use Basic and Advanced Basic Latchkey Opening If your system is set up for Basic Latchkey there are two ways to send a Latchkey Opening page Based on Time Schedule Only 1 Assign the Latchkey Opening feature a time schedule This needs to be done only once 2 Arm the system 3 Disarming of
42. ations in their respective partitions There are 230 Regular User codes which act like keys to arm and disarm the system If neces sary they can be assigned to neighbors baby sitters or repair persons for temporary use Regular Concord Ultra 13 Note To change System and Par tition Master codes please see Appendix C Using Pro gramming Menus user codes can be changed in User Programming and are easily deleted from the system when no longer necessary Programming Access Codes The code you use to enter User Programming determines which features such as codes and code attributes you ll be able to change A user code can be given certain attributes which limit what the user can do within the system Attributes may be changed by you or by a dealer over the phone using downloading software The User Sheets in Appendix A provide a location for you to record the actual user codes and the attributes of each If you need assistance in changing any code attributes contact your dealer Access Code Integrity To preserve the integrity of your system keep access codes confidential and delete extra codes as soon as they are no longer needed We recommend that you avoid using obvious code patterns such as 1234 1111 2222 etc System Master Code Privileges Using the System Master code to enter User Programming allows you to Change the System Master code Change or delete the Partition Master code in the current partiti
43. ceiver enter the command prefix Remote Phone Access Use the Ring Hang Ring or the Twelve Ring method to get the system to answer the call Then enter or designated phone prefix CODE Concord Ultra Step 2 Enter the command Disarm the system 1 CODE Arm to Level 2 2 CODE Arm to Level 3 3 CODE Send a Police panic alarm Ry OR OK UE VU Available from on site only Arm system with No Delay 2 CODE 4 or 3 CODE 4 Arm to enable Latchkey 2 CODE 6or 3 CODE 6 Arm system with exit lights off 2 CODE 0 or 3 CODE 0 Bypass a sensor Indirectly Arm system Directly CODE Sensor Number Arm silently 5 2 CODE or 5 3 CODE Turn all lights on off 0 0 Turn specific lights on off 0 Light number 1 9 Cancel an accidental alarm 1 CODE Check the system status for short status for full status Turn Chime on off 7 1 Turn Energy Saver on off 7 2 Disable local phone access 7 3 on site only or Wait 5 seconds after picking up a local phone Check alarm memory 7 6 Activate Outputs 7 T Output number 1 6 If Quick Arm feature is on access code is not required See page 6 for more information Sending a Police Panic Alarm Your system can be set up so that you can send a Police panic alarm from a Touchtone phone If your system is set up to send a
44. ch partition the event is occurring XXXX 4 digits of account number Streamlining the Page Report You can choose to have the four account number digits reported with every page or to exclude them Each partition has its own account number so seeing the digits is useful if multiple parti tions are reporting to one pager Ask your dealer or installer if you would like the Streamline feature turned on Event Code Sensor number or user number Figure 9 Pager Message with Streamline Feature On Creating Time Schedules Time schedules are windows of time defined by a start time a stop time and the days of the week these times are effective You can create up to 16 time schedules for setting up the following system features light control output control arming Latchkey Paging and Notify by Exception reports A Touchtone phone can be used to create time schedules but alphanumeric or fixed display touchpads work much better because of their extensive feedback See Appendix C for phone pro gramming instructions gt To define a time schedule 1 Atan alphanumeric or fixed display touchpad enter programming menus by pressing 9 System or Partition Master CODE 2 Press 05 nn 0 where nn is schedule 00 through 15 3 Enter the start time in 24 hour format 00 00 23 59 then press The touchpad displays the new start time 4 To display the current stop time for this schedule press B once 5 Enter the
45. change the Master Code Enter the programming menus by pressing 9 System Master CODE Press B until the touchpad displays USER CODES then press ff The touchpad displays REGULAR USER CODES or REG CODES Press B until the display reads SYSTEM MASTER CODE or SYS MASTER then press ff Replace the existing code with the new 4 digit System Master Code then press Press 00 to exit the programming menus 54 Concord Ultra Using Programming Shortcuts A programming shortcut is a number that jumps you to a particular spot in the programming menus A series of shortcut numbers takes you directly to the feature or code you want to change 1 Enter User Programming Local Phone 9 CODE Remote Phone Access Dial the phone number CODE 9 CODE Touchpad 9 CODE 2 Enter a programming command sequence Time 020 TTTT Date 021 DDMMYY ft Regular User Codes User 00 0300000 NNNN User Ol 0300010 NNNN User 02 0300020 NNNN Continues through User 229 User 229 0302290 NNNN A If using alphanumeric or fixed display touchpads use A and B to scro through the code attributes and change them as required ll Partition Master Codes Partition 1 0310 NNNN Partition 2 0311 NNNN System Master Code 0320 NNNN Direct Bypassing A
46. chpad displays USER CODES then press 3 Press B until the touchpad displays the type of code you wish to change Regular User codes Partition Master Codes or System Master code then press ff For example if you want to change a Regular User code press when the touchpad displays REGULAR USER CODES or REG CODES 4 Press B until the touchpad displays the user code you wish to change then press ff For exam ple if you want to change Regular User code 2 press when the touchpad displays USER 02 or REG CODE 02 5 Enter the new code and press 6 Press B DIRECT BYPASSING or BYPASS appears Press 1 to turn the option off for this user code Press 2 to turn the option on for this user code 7 Press B REMOTE ACCESS or REMOTE appears Press 1 to turn the option off for this user code Press 2 to turn the option on for this user code Concord Ultra 53 Note The system will not accept the same code for two differ ent users 8 Press B PARTITION JUMP or PIN JP appears Press 1 to turn the option off for this user code Press 2 to turn the option on for this user code Press B SYSTEM TESTS or TESTS appears Press 1 to turn the option off for this user code Press 2 to turn the option on for this user code 10 Press B LATCHKEY REPORT or LATCH appears Press 1 to turn the option off for this user code
47. chpads beep to remind you to disarm the system Concord Ultra Note If Quick Arm feature is on an access code is not required to arm the system to Level 2 STAY Note If Quick Arm feature is on an access code is not required to arm the system to Level 3 AWAY Note Contact your installer if you want to use this feature Before opening a door or window while inside or outside the home or business When you wake up in the morning and want to get your newspaper you must disarm the system before opening the door to prevent an accidental alarm e To stop sirens and cancel an alarm When an alarm condition occurs disarming the system turns off any sirens gt To disarm to Level 1 OFF using a touchpad 1 Press 1 Touchpads display ENTER CODE 2 Enter your Access Code Touchpads display date and time or programmed text and the sys tem sounds one long beep gt To disarm to Level 1 OFF using a keychain touchpad 1 Press the e Unlock button Arming Level 2 STAY There are times when you want intrusion protection but still want the freedom to move around within your house without setting off an alarm For example in the evening when your family is inside for the night In this and similar situations set your system to 2 STAY gt To arm to Level 2 STAY using a touchpad Close all protected perimeter doors and windows 1 2 Press 2 at any touchpad Touchpads display ENTER CODE 3
48. d Entry Delay Times nasri u e RORIS neden e e NERO E E e AERE 8 Exit Delay Example nnper do rh Ope pcdes 8 Entry Delay Example us ERO tee Pe dene oenen nennen arena ete 9 Extended Delay EUR der eveedee EEN EATUR 9 Exit EX enSIOnD EE 9 No Delay For EE 9 Auto S TAY Arming Feature koe e ete ee E e hus 10 Arming While a Door or Window is Open 10 Bypassing a Sensor Directly Bypassing a Sensor Indirectly KEE RE EN 11 Basic Lieht Controlt sn sieren neee eene ea 11 B sic Output Control 03 tast nine en eei eei 11 Checking the Status of Your System one gesendet de Se PIRE edere Shu Beats 12 WHOLE SY Re LEE 12 Full System Status Panic Alarms 12 Fire EE E 13 Lighting During a Fire Panic Alarm nn eenenenenervenvenenvenenveneevenvenenvenenveneevenvenenveneevenvenene 13 Police Panic Alif M eessen ke te ee a OR IER E Oe led ee 13 Lighting During a Police Panic Alarm sees eene nennen nennen 13 ee IE E 13 Lighting During an Auxiliary Panic Alarm 13 Siren TIME OUT a aien 13 Access Codes 13 Prograniming Access Codes odo ERR on nce e eneen dd Do ARE ANocess Code Ite EE System Master Code Privileges Partition Master Code Privileges Regular User Code s TT oneri ep ei ei RE Deere xS oa drieen Th Touchpad Tamper Fe t re nnn rette enel RR eerie ee ERE USER E Z dela Changing or Erasing USer Codes RR ue Spp RR Charging User Code sest ie edd e db Erasing
49. dental alarms Close doors and windows before you leave your house Concord Ultra Gather your belongings so you can exit immediately after arming the system Always enter and exit within the programmed delay times Make sure you leave through a door that has a delay time set for it Disarm your system immediately upon returning home Be aware of the devices in your security system and learn how each one operates Ifyou have pets ask your installer if you need pet lenses in your motion detectors Check the location of your smoke detectors Smoke detectors near bathrooms and kitchens can be tripped by steam and smoke from cooking e Take note of system beeps voice announcements and indicator lights which indicate the cur rent system status Basic System Operations This section describes Arming your system Using the chime feature Delay times Bypassing sensors Basic light control Basic output control Checking the system status For instructions on using a phone to perform any of these functions see Using a Touchtone Phone to Operate Your System Arming Your System Since your security needs may vary throughout the day this system was designed with three arm ing levels to meet these different needs By arming your system to a particular level only those sensors programmed to detect in that arming level will report alarm conditions to the panel No matter
50. e 2 methods for programming your system Programming menus Offer visual text cues from your touchpad Programming shortcuts Allow you to type in a sequence of numbers for a specific program ming task Either method requires a valid System or Partition Master code You cannot program the system using a regular user code Using Programming Menus The programming menus are arranged much like a computer software program Each menu con taining multiple options To navigate through the menus see Figure 16 Press 2 to turn a feature on Press 1 to turn a feature off Press A to move backward through A CG C2 CG the menu B 4 5 6 Press B to LA J move forward through Ce C7 C8 9 the menu 5 Cx Lo C Press numbered keys when values or code choices are requested Press gt to deselect an option or to cancel an entry Press to select an option or to accept an entry Figure 16 Navigating Menus on Your Touchpad Examples of Programming Using Menus Here are two examples of programming using system menus The examples describe each step involved in programming a user code and in erasing a user code from an alphanumeric and fixed display touchpad gt To change or assign a user access code 1 Enter the programming menus by pressing 9 System or Partition Master CODE 2 Press B until the tou
51. e sensor may not have properly reset after activation or the sensing chamber may be dirty or partially obstructed 1 Testthe sensor in Test Mode 2 If testing the sensor does not clear the trouble condition call your security dealer for service SENSOR XX LOW BATTERY A sensor has a low battery 1 Disarm the system 2 Remove the sensor cover If the battery is an Alkaline AA or AAA change the battery If the battery is any other type call your security dealer for service SENSOR XX TAMPER A sensor cover is off or open Secure the cover and trip the sensor to clear the tamper condition PHONE FAILURE TROUBLE The system can t communicate with the central monitoring station The system tries to report to the central station three times before indicating Phone Failure Trouble then makes five more reporting attempts 1 Make sure the panel is connected to the special phone jack installed by your security dealer 2 Disconnect the panel from the special phone jack and check phones for dial tone If you hear a dial tone call your security dealer for service If you don t hear a dial tone from any phones telephone service in your area may be out Phone Failure Trouble takes precedence over other system problems so you must clear the Phone Failure message by disarming the panel before you re able to see other sys tem messages Concord Ultra 39 RECEIVER INTERFERENCE or RECEIVER FAILURE
52. ely Each type of panic alarm sounds and reacts differently when activated DA Fire Repeating series of three beeps a Police Continuous tone Auxiliary Rand beeps 12 Concord Ultra Note Verify with your installer how your keychain touchpads are programmed See Appen dix A Keychain Touchpads for more information Fire Panic Alarm The Fire panic alarm sounds from all interior and exterior sirens On monitored systems the cen tral monitoring station responds by calling the fire department Toactivate a Fire panic alarm from a touchpad 1 Press and hold both P Fire button s for 2 seconds Lighting During a Fire Panic Alarm If your system is equipped with system lighting all system lights will turn on and remain on dur ing a Fire panic alarm Police Panic Alarm The Police panic alarm sounds from all interior and exterior sirens scaring off any intruder and alerting neighbors to the trouble On monitored systems the central monitoring station responds by calling the police gt To activate a Police panic alarm from a touchpad 1 Press and hold the 0 Police button s for 2 seconds Toactivate a Police panic alarm from a keychain touchpad 1 Press and hold the o Lock and Unlock buttons at the same time for 2 seconds Lighting During a Police Panic Alarm If your system is equipped with system lighting all system lights will flash continuously during a Police panic alar
53. em Global Settings Global system settings affect both partitions Most are set by the installer Global settings that are programmed by the user include The time and date The System Master code Partition Specific Settings Partition specific settings affect only one partition User programmable partition specific set tings include Partition Master codes 1 per partition for a total of 2 A pool of 230 Regular User codes for use by one or the other partition Partition 1 Regular User codes Partition 2 Regular User codes 230 Regular User codes A pool of 16 time schedules available to one or the other partition Partition 1 time schedules Partition 2 times schedules 16 time schedules 9 Advanced Light Control setups available to each partition The Latchkey feature The Notify by Exception feature The Silent Arming option The Scheduled Arming feature Speaker volume settings The Energy Saver feature and its high and low setpoints To program any of these features for another partition you must enter the User Programming menu from a touchpad in that partition or jump into that partition then enter the User Program ming menu Jumping Partitions The ability to jump to another partition is an attribute assigned to each user code see Assigning Code Attributes By default the System Master is the only code that can jump partitions Refer to the Appendix A User Sheets
54. en assigned the direct bypassing attribute See Assigning the Direct Bypassing Attribute Q I can t arm my system to Level 3 AWAY A If a delay door is open while you re trying to arm the system to Level 3 the system will arm to Level 2 instead Close the delay door arm the system to Level 3 then exit through a delay door Phone Issues Q How do I disable my system long enough to retrieve messages from work or to do banking over the phone A Solutions include Disengage the security system from local phone control by entering 7 3 The system responds by returning a dial tone Pick up the phone receiver and wait 5 seconds before dialing any numbers After the 5 second period the system disables local phone control and ignores phone commands 38 Concord Ultra AC POWER FAILURE Siren Issues Q When testing my wireless siren unplugging it does not cause any test results A The test procedure described in Testing the System applies only if the siren is supervised If the system does not acknowledge the sensor test with two beeps or the alphanumeric touchpad does not display SENSOR nn OK your wireless siren may be unsupervised Check the User Sheets in Appendix A or ask your installer Lighting Issues Q My lights don t come on automatically as they ve been programmed to do A Try the following Does the lamp have a working bulb Is the lamp plugged in at a working outlet that is not cont
55. er mines how the information will actually appear Event Code in Page This part of the page let s you know what has happened 009 A sensor has been restored to its non alarm state 111 System has been disarmed 115 Sensor test exit 118 System trouble has been fixed 119 System alarm condition has been cancelled 222 System armed to Level 2 STAY 333 System armed to Level 3 AWAY 555 System phone sensor test 888 System has a trouble condition 999 System is in alarm condition If a user arms the system to level 3 AWAY the pager will report that the system was armed to level 3 333 However if the Auto Stay Arming feature is enabled and the user does not exit the premises the arming level will revert to level 2 STAY without notifying the pager Refer to the User Sheets in Appendix A to see whether this feature is on or off Sensor Number or User Number in Page This part of the page let s you know who or what is causing the event 000 System event not caused by a sensor or user 001 096 Sensor numbers 1 through 96 600 829 User codes 00 through 229 used 846 System Master code used 847 Installer code used 848 Dealer code used 850 Quick Arm used 851 Keyswitch sensor used 852 System armed itself because it is being serviced or powered up 20 Concord Ultra Account Number in Page This part of the page let s you know where whi
56. er CODE Press 030 nnn 4 where nnn is user 000 through 229 To turn System Testing on press 2 off press Press 00 to exit the programming menus Assigning the Latchkey Report Attribute Latchkey Report is a user code attribute that causes the panel to send a message to a pager when the user changes system arming levels See Latchkey Paging gt To assign Latchkey Report to a user 1 Enter the programming menus by pressing 9 System or Partition Master CODE 2 Press 030 nnn 5 where nnn is user 000 through 229 3 To turn Latchkey Report on press 2 off press 1 4 Press 00 to exit the programming menus Setting the Time Although the installer usually sets the time and date at the time of installation the user can and Date change it when necessary gt To set the System Time 1 Enter the programming menus by pressing 9 System or Partition Master CODE 2 Press 020 3 Enter the correct time in 24 hour format 4 digits see Figure 6 then press ff For example if the current time is 7 23 a m press 0723 ft 4 Press 00 to exit the programming menus 0000 eu C0 Won S160 4 7 VRAN L200 VW I ZU HU i Int AU I 7I 4 4 4M Uam ZU AW RM iUam AM ZT 46 00 ftu MU 200m T i0 DU Zo AM Uam MP 132pm Figure 6 24 Hour Format gt To set the System Date 1 Enter the programming menus by pressing 9 System or Partition Master CODE 2 Press 021 3 Enter the c
57. es for Output 2 operation Sched 0 065100 1 off or 2 on Sched 1 065101 1 off or 2 on Continues through Schedule 15 Sched 15 065115 1 off or 2 on Output 3 Attaching schedules for Output 3 operation Sched 0 065200 1 off or 2 on Sched 1 065201 1 off or 2 on Continues through Schedule 15 Sched 15 065215 1 off or 2 on Concord Ultra 57 2 Enter a programming command sequence Continued Output 4 Attaching schedules for Output 4 operation Sched 0 065300 1 off or 2 on Sched 1 065301 1 off or 2 on Continues through Schedule 15 Sched 15 065315 1 off or 2 on Output 5 Attaching schedules for Output 5 operation Sched 0 065400 1 off or 2 on Sched 1 065401 1 off or 2 on Continues through Schedule 15 Sched 15 065415 1 off or 2 on Output 6 Attaching schedules for Output 6 operation Sched 0 065500 1 off or 2 on Sched 1 065501 1 off or 2 on Continues through Schedule 15 Sched 15 065515 1 off or 2 on Arm to AWAY Attaching schedules for Arming to AWAY operation Sched 0 066000 1 off or 2 on t Sched 1 066001 1 off or 2 on Continues through Schedule 15 Sched 15 066015 1 off or 2 on Energy Saver Setpoints Low 070 NN High 071 NN E enter tem
58. g sss esse eee eee eee eee 28 The No Activity Feature 28 Using the Panel Download Feature 28 Using a Partitioned System 29 Global Set ngs Ee eee rr errori e restart bei rte eb te blah bte dt 29 Partition Specific Settngs onec t En ne nere 29 Jumping Partitions nn eee e tege i E aedi fea ra i t Ret 29 Arming and Disarming the Other Partition sees 30 Programming the Other Partition eese aaa Naa Ash sbs asacak nisus 30 System Information 30 Viewing Event Buffer 30 OVerylewa se RC EREMO ERROR EGRE P aco Res 30 Using a Touchtone Phone to Operate Your System 33 Phone Command Prefix i e etende teen 33 Accessing the System from Of site 34 How the Panel Answers tli Phone 2 n eene dip chen ied cet eels 34 Codes with Remote Access Capability eee ee ee eee ee eee 34 Teuclitone Phorie System Operation reet rect reete ee on eere Rede dx GEES 34 Serding a Police Panic 9 tied ee Me eet eb 35 AOI EO DIDIT M 35 Testing the System 36 Automatic EE 36 Manual Tests 36 Sensor Test Plione Communic tion Test L ertet unas e te E Pd ren ener 37 Troubleshooting 37 Trouble Beeps and Trouble Messages sees eee eee 38 Silencing Trouble Beeps y oai pt e terat Rp eee etate 38 Common Questions and Answers uns envenvenvenvenvenvenvenvenvenvenvenvenneeneeneeneenveneenvenvenvenvenvenvenvenveenennen 38 PHONE ISSUES M Eege dE ENEE T
59. ger Opening and Closing Reports occur without regard to any time schedule There are no special codes that the user needs to enter in order for the page to be sent Who Will Be Paged Your system can call up to 5 different pager numbers as well as the central station to report an Opening and or Closing Report Refer to Appendix A User Sheets to see which pagers have been set up to receive a page for this feature Contact the installer if you would like to turn Opening and Closing Reports on or off for any programmed pager or for the central station What Will the Pager Report For Opening Reports the page reports the arming level 111 for 1 0OFF and the user For Closing Reports the page reports the arming level as 222 2 STAY or 333 3 AWAY and the user that armed to that level See Notification By Pager for more information Latchkey Paging The Latchkey Paging feature allows programmed pager holders to be notified when the system is armed and or disarmed during specific hours or under certain conditions For example you could program the Latchkey feature to page you if your child doesn t arrive home and disarm the sys tem using a code with the Latchkey attribute by the programmed Latchkey time Page In the Event of You can set up the Latchkey Paging feature to send a page in the following situations Send a page when the system is disarmed Latchkey Opening Senda page when the system is armed L
60. given advance notice in order to maintain uninterrupted service If you experience trouble with this equipment please contact the company that installed the equipment for service and or repair information The telephone com pany may ask you to disconnect this equipment from the network until the problem has been corrected or you are sure that the equipment is not malfunctioning This equipment may not be used on coin service provided by the telephone company Connection to party lines is subject to state tariffs Patent Information This product and the use of this product may be covered by one or more of the following patents 5 805 063 5 872 512 5 942 981 5 686 896 5 686 885 4 855 713 Except expressly provided herein the purchase of this product shall not constitute a license or otherwise provide a right to practice a method covered by any of the identified patents GE Interlogix hereby grants the purchaser of this product a limited non exclusive license to practice the methods patented in the identified patents solely with products manufactured sold or licensed by GE Interlogix This license grant does not extend to the use of unlicensed third party products with this product Commands at a Glance Disarm the system 1 CODE Cancel an accidental alarm Arm to Level 2 STAY 24 CODE Arm to Level 3 AWAY 3 CODE Send a police alarm Press and hold both POLICE buttons for 2 seconds Send an auxiliary alarm
61. glance The red LED is labeled Armed and the green LED is labeled Ready The table below explains LED behavior Exit Delay Flashing Armed to Level 1 Off Off On Armed to Level 2 Stay or 3 Away On Entry Delay Flashing Off System Trouble check system status Protest Off System OK On Notification by Pager Your system can dial the phone numbers of five different pagers to notify pager holders of events they may want to be aware of Some of the events include System disarming System arming Trouble conditions Alarm conditions For more information see Notification By Pager What Happens in an Alarm Condition When there is an alarm condition four things happen all at once Speakers and touchpads emit emergency tones optional speakers announce alarm message System lights flash Concord Ultra Note Your system may or may not be monitored If it is not monitored no central sta tion report will be made Note In some cases a smoke sen sor reset switch has been installed If so you ll need to press it after Step 2 Panel notifies the central station for help Pagers are notified of the event Fire and Smoke Alarms If your system contains smoke and fire detectors it monitors the premises for smoke and fire alarms 24 hours a day in all arming levels Most alarms can be canceled or aborted fire alarms CANNOT be aborted and are always reported
62. h Part 68 of the FCC Rules Located on this equipment is a label that contains among other information the FCC registration num ber and the ringer equivalence number REN for this equipment If requested this information must be provided to the telephone company FCC Part 68 Registration No B4ZUSA 25644 AL E The REN is used to determine the maximum number of devices that may be connected to your telephone line Excessive RENSs on a telephone line may result in devices not ringing in response to an incoming call In most areas the sum of all device RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENS contact the local telephone company For products approved after July 23 2001 the REN for this product is part of the product identifier that has the format US AAAEQ TXXXX The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 For earlier products the REN is separately shown on the label A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and require ments as adopted by ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compliant modular jack that is also compliant See the Installation Instructions for details Alarm dialing equipment must be able to seize the telephone l
63. he Chime On Close feature on or off from the programming menus Refer to Using Programming Menus for information on programming your system Using the Voice Chime Feature If the installer wired speakers to the Phone Interface and Voice module outputs you can program your system to speak the programmed sensor text whenever someone opens a protected door or window When this feature is on speakers announce Sensor name open closed You can turn the Voice Chime feature on or off from the programming menus Refer to Using Programming Menus for information on programming your system Exit and Entry Delay Times After arming your system you need time to exit the building so you won t set off an alarm Like wise upon returning to your home or business you ll need enough time to open the door and get to a touchpad to disarm the system The Exit Delay is a period of time long enough to let you leave through a designated delay door after arming the system The Entry Delay is a period of time long enough to let you open and enter through a desig nated delay door and get to a touchpad to disarm the system Exit Delay Example You re about to go on an errand You are inside your house and have just armed the system to Level 3 AWAY The interior sirens and touchpads sound three quick status beeps telling you that the system accepted the command and has started the Exit Delay time During the Exit Delay time the sys
64. ialer Abort feature enabled O Yes I have seconds to cancel an accidental intrusion or auxiliary alarm before it is reported to the central station O No All alarms are reported to the central station immediately Doors and Delay Time Settings When the system is armed enter and exit the premises only through designated delay doors Entry Delay Time The time allowed to enter the premises and disarm the system Exit Delay Time The time allowed to leave the premises after arming the system 1 2 1 2 1 2 1 2 1 2 Q A O N Concord Ultra 45 System Features Quick Arm O Yes Press the arming level desired No Enter arming level then access code Quick Exit L1 Yes Press D and exit your armed premises through a delay door within 2 minutes L No I need to disarm my system in order to exit the premises Exit O Yes If I re enter the armed premises during the Exit Delay time the panel Extension will restart the Exit Delay time O No IfI re enter the armed premises during the Exit Delay time it will con tinue to count down and I must disarm the system Keyswitch L1 Arming Yes I can use a key to arm the system The switch is located No Auto STAY O Arming Yes If after arming to Level 3 AWAY I don t exit through a designated delay door the system will arm to Level 2 STAY No If after arming to Level 3 AWAY I don t exit
65. icates the current arming level sensor status whether open or bypassed low battery supervisory auxiliary phone AC power or backup battery failures gt To get a Short System Status 1 Press is labeled Status The system sounds beeps according to the current arming level one for Level 1 two for Level 2 three for Level 3 Touchpads display and optional voice modules announce the status informa tion for example SYSTEM IS OK or SENSOR 02 OPEN Full System Status A Full Status combines the Short Status information with added details about specific system features gt To get a Full System Status 1 Press Interior sirens sound beeps according to the current arming level Touchpads display and optional speakers announce the status information for example SYSTEM IS OK SENSOR 03 BYPASSED SYSTEM BATTERY IS OK AC POWER IS OK If the optional Energy Saver module is installed the system will display announce its status on off and the current tem perature if on Panic Alarms Panic alarms are easily activated from any touchpad to quickly alert the central monitoring sta tion to a Fire Police or Auxiliary emergency A panic alarm can be sent at any time regardless of the current arming level 1 OFF 2 STAY or 3 AWAY This system is designed to inform a central monitoring station of the nature of the emergency so the correct personnel can be dispatched immediat
66. iew event history simultaneously but only one touchpad at a time can view the history in each partition While the event history is being viewed all other control ling sources are disabled except for panic alarm buttons and non viewing touchpads will display VIEWING EVENT BUFFER To view event history The current partition must be armed to level 1 or 2 At an alphanumeric touchpad press 8 System or Partition Master CODE 8 The touchpad displays VIEWING EVENT BUFFER followed by tope rw Event Description Date Time OR Details user source zone etc The most recent event appears first Scroll through the events by pressing the A back and B forward keys 30 Concord Ultra The C key is used to toggle the second line display between Date Time and Details Press the key to exit Viewing Event History The Viewing Event History mode will exit automatically after one minute of inactivity OR when an alarm occurs The following table contains a comprehensive list of displayed events and their associated details partition current arming level zone bus unit number source and user If details are displayed for an event an X will appear in the table Partition will display P1 or P2 depending on the partition of the event Current Arming Level will display Lx where x is the current arming level of the event Zone will display Zx where x is the zone of the event Bus Unit Number wi
67. ine and place a call in an emergency situation It must be able to do this even if other equipment telephone answering system computer modem etc already has the telephone line in use To do so alarm dialing equipment must be connected to a properly installed RJ31X jack that is electrically in series and ahead of all other equipment attached to the same telephone line Proper installation is depicted in the fol lowing diagram If you have any questions concerning these instructions consult your local telephone company or a qualified installer about installing an RJ31X jack and alarm dialing equipment for you Customer Premises Equipment and Wiring Network a Service i RJ31X arm Dialing Provider s Jack N Equipment Facilities Unused d Computer RJ 11 Jack Telephone Line CSS Telephone a Unused CS RJ 11 Jack Network Telephone Demarcation Point l E 4 Telephone If this equipment causes harm to the telephone network the telephone company may temporarily disconnect your service If possible you will be notified in advance When advance notice is not practical you will be notified as soon as possible You will also be advised of your right to file a complaint with the FCC The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment You will be
68. ite oe E teed e i segete tes Time Schedules and Partitions Advanced Light Control 23 Controlling Lights By Time Schedule sss sse 23 Controlling Lights with Sensors Lacon eq Cet Dee on reir ei e e e RES pepe Ri te 23 Installer Programmable Lighting u L au einer tnter nete tnnt netten h A enitn 24 Controlling Outputs by Time Schedule 24 Scheduled Arming 24 Opening and Closing Reports 25 When Will this Feature Be AC0N672 l ete eee n Hg ce peter e n enge 25 Who Will B T HT eR de tes 25 What Will the Pager Report inen ee ete ten ee e P tes 25 Latchkey Paging 25 Page In the Event of obe betur de b tn tai pede ite ira in beet 25 Who Wall B EE 25 Who Can Send a Page i uni petiere etend eb ge e edem bre hen nd 25 What Will the Paser Report une Rem as a nan ieee tls 26 Latchkey Opening an serenade eg te aet bea ed Sep 26 B sic Latchkey Opening oc 2 2 n gente ien e ee ie HERRERA 26 Advanced Latchkey Opening svet 91 sor nderit ped e tte epe dene etra ettet 26 Latchk y Closing ere 26 Assigning a Time Schedule to Latchkey Paging sees seene 26 Applying the Latchkey Modifier ze na teet ittm tenere REES e SEENEN 27 ili Notify by Exception 27 Page In the Event o deed ern bee dE 27 Mh o WIILBe P ged aee eii et au au es 27 E RE 27 What Will the Pager Report 28 When Will this Feature Be Active o eite tee e RII e es is mee 28 Assigning a Time Schedule to Exception Opening and Closin
69. ither partition but as soon as Partition 1 attaches a schedule to any event that schedule cannot be used by Partition 2 and vice versa System Information There is information about your system that is useful to know This includes the factory code the system number and the system level After identifying the information for your system make a note of it in the Appendix A User Sheets To identify system information Enter the programming menus by pressing 9 System or Partition Master CODE 1 2 Press 010 The first information displayed is the factory code For example F nnn nnnn or FAC TORY CODE nan nnmn Press B to display the system number For example N nnnnnnn or SYSTEM NUM BER nnnnnnn Press B to display the system level For example L nnnn or SYSTEM LEVEL nnnn 3 Press 00 to exit the programming menus Viewing Event Buffer You have the option to view the event history for each partition of your system Events include all system activity that has occurred on your system These events include arming disarming tampers programming entries just to name a few Overview The installer dealer and system master codes can view all events from any partition The par tition masters can only view global system events and events related to their respective parti tion Regular user codes cannot view event history All partitions can v
70. l arming and disarming contact your installer Controlling Outputs by Time Schedule Outputs may be used to control devices in your home such as automatic window blinds Outputs that your installer has enabled can be turned on or off according to time schedules If you need assistance setting up a time schedule that fits your needs see Creating Time Schedules To schedule outputs 1 Atan alphanumeric or fixed display touchpad enter the programming menus by pressing 9 System or Partition Master CODE 2 Press 065 3 The touchpad displays OUTPUTS Press ff 4 Press B until the touchpad displays the output number you would like to schedule Refer to Appendix A User Sheets to determine which output is associated with which output num ber 5 Press The touchpad displays the first available time schedule Enter 2 to assign the time schedule ON for this output Ch 1 to make the time schedule inactive for this output 7 Press B to go to the next time schedule if needed and turn the schedule on or off for this out put 8 When you ve finished attaching the desired time schedules press 00 to exit the pro gramming menus Scheduled The Scheduled Arming feature allows the panel to be armed to Level 3 AWAY according to a Armin g schedule When an active schedule start time is reached the panel will exit User Programming automatically bypass any open sensors
71. ll display Bx where x is the unit number of the Bus device Source will display Sxxx where xxx is the source number see table on source numbers for more information in the event User will display Uxxx where xxx is user number see table on user numbers for more infor mation in the event Event Display Partition Arming Zone een Source 1 User AC Power Failure AC POWER FAILURE X AC Power Restoral AC POWER RESTORAL X Antenna Tamper RCVR TAMPER X X Arming Level Change ARM LEVEL CHANGE X Auto Force Arm AUTO FORCE ARM X Auto Phone Test AUTO PHONE TEST X Auxiliary Panic AUXILIARY PANIC X X Auxiliary Panic Cancelled AUXLRY CANCELLED X X Bus Cover Tamper BUS TAMPER X X Bus Failure BUS FAILURE X X Closing Report CLOSING REPORT X X X X CPU Back In Service BACK IN SERVICE X X CPU Battery Restoral BATTERY RESTORED X CPU Low Battery CPU LOW BATTERY X Daylight Savings Time Adjust DAYLIGHT SAVINGS Download Session Entry DOWNLOAD ENTRY Download Session Exit DOWNLOAD EXIT Duress Alarm DURESS X X Event Buffer Viewing Entry EVENT VIEW ENTRY X X X Event Buffer Viewing Exit EVENT VIEW EXIT X X X Fire Panic FIRE PANIC X X Fire Panic Cancelled FIRE CANCELLED X X Force Arm FORCE ARM X X X Installer Programming Entry INST PROG ENTRY X X X Installer Programming Exit INST PROG EXIT X X X Lost Event LOST EVENT Main Unit Tamper MAIN UNIT TAMPER X
72. ly panic alarms to an alphanumeric touchpad that displays text and allows extensive user programming see Figure 3 Ready 40 Character Alphanumeric Fixed Display Wireless Handheld Keychain Panic Button Figure 3 Touchpads Alphanumeric Touchpads Alphanumeric touchpads are mounted on a wall and communicate by displaying text on a two line display Fixed Display Touchpads Fixed English display touchpads communicate using lighted text LEDs and an 11 character display Wireless Handheld Touchpad This touchpad is wireless and can be carried from room to room Users can even turn on and off system controlled lights from anywhere in the home Keychain Touchpads Keychain touchpads are handy for simple arming and disarming functions They are wireless and can be carried off site in a purse or pocket The installer can program specific buttons or button combinations to operate a gate or garage door or to send a Police or Auxiliary panic alarm Touchtone Phones Your system can be operated from a Touchtone phone on or off site This includes arming and disarming plus system features such as checking the system status and turning on and off lights Panic Buttons Panic button touchpads are dedicated to sending only one signal usually a Police or Auxiliary panic alarm These touchpads are wireless and usually kept near or on the user Beeps and LEDs How Your System Talks to You Touchpads and interior sirens
73. m Auxiliary Panic Alarm The Auxiliary panic alarm sounds from interior sirens only It is typically set up by your security dealer based on your specific needs On monitored systems the central station responds by call ing the service or agency you specified through your dealer such as an ambulance service gt To activate an Auxiliary panic alarm from a touchpad 1 Press and hold the k Auxiliary button s for 2 seconds gt To send an Auxiliary panic alarm from a keychain touchpad 1 Press and hold the Q Lights and C Star buttons at the same time for 2 seconds Lighting During an Auxiliary Panic Alarm If your system is equipped with system lighting all system lights will turn on and remain on dur ing an Auxiliary panic alarm Siren Time out If the system is not disarmed after an alarm the sirens will continue to sound until the time out period is reached The time out period can only be programmed by your installer or dealer Even though reaching the time out stops the sirens the alarm will still be in progress and will remain so until the system is manually disarmed Access Codes The system requires a valid access code before it will process most commands There is one System Master code which serves as the primary User Programming code for your system Only a very limited number of users will need to know this code There are two Partition Master codes one for each partition which allow access to system oper
74. m disarm and program your system Door Window Sensors Door and window sensors protect the perimeter of your home by alerting the panel when a door or window is opened Motion Sensors Motion detectors in hallways or individual rooms detect a person moving across the field of detection Concord Ultra Environmental Sensors Environmental sensors such as smoke and heat detectors remain alert for the presence of fire or carbon monoxide 24 hours a day Phone Interface and Voice Module Your system contains a Phone Interface and Voice Module that allows you to use a Touchtone phone located on or off site as a touchpad The module also makes it possible to get voice feed back from speakers guiding and informing with spoken prompts and system status reports Energy Saving Module Your system may contain an optional Energy Saving Module which helps you save money by allowing your system to monitor and control the temperature of your home or business The module can also be programmed to alert the central station in the event of furnace or AC failure SuperBus 2000 Cellular Backup Module Your system may contain an optional SuperBus 2000 Cellular Backup Module which expands your systems reporting means with cellular telephone reporting The module can automatically report alarms with a cellular telephone in case of inoperative landline telephone communications SuperBus 2000 Wireless Gateway Module Your system may contain an optional
75. mark of GE Interlogix All other trademarks are properties of their owners North Saint Paul Minnesota 55109 All rights reserved Getting to Know Your Security System This security system is designed to protect your family and property whether you are on the pre mises or away This manual describes how to operate your system It describes basic arming and disarming com mands as well programming instructions for system features The dealer or installer may have already discussed with you many details concerning your sys tem Specific setup information is included in the Appendix A User Sheets Overview Your security system is comprised of different components Each component plays a special role in system operation see Figure 1 SuperBus 2000 Wireless Gateway Module Touchpads Energy Saving Module Door Window Sensors SuperBus 2000 Cellular Backup Module Motion Sensors Panel Environmental Detectors Figure 1 Security System Components Panel The panel is at the heart of your system It stores the intelligence to monitor all the sensors and devices in the system The panel is the piece of equipment that initiates a call to the central sta tion in an alarm situation The panel circuitry is enclosed in a steel cabinet and is installed out of the way of household or workplace traffic Touchpads Touchpads allow you to communicate with your panel You ll use a touchpad to ar
76. mote Access is a user code attribute that allows the user to access the security system from a telephone If the user code does not have this attribute turned on the user will not be able to access the system by off premises telephones gt To assign Remote Access to a user Enter the programming menus by pressing 9 System or Partition Master CODE Press 030 nnn 2 where nnn is user 000 through 229 To turn Remote Access on press 2 eU Sy off press 1 f 4 Press 00 to exit the programming menus Assigning the Partition Jump Attribute Partition Jump is a user code attribute that allows the user to access both partitions If the user code does not have this attribute turned on the user will not be able to access both partitions Toassign Partition Jump to a user Enter the programming menus by pressing 9 System or Partition Master CODE Press 030 nnn 3 where nnn is user 000 through 229 To turn Partition Jump on press 2 Ub d off press 1 4 Press 00 to exit the programming menus Concord Ultra 15 Assigning the System Test Attribute System Test is a user code attribute that allows the user to perform system tests If the user code does not have this attribute turned on the user will not be able to perform phone or sensor tests 1 2 3 4 To assign System Testing to a user Enter the programming menus by pressing 9 System or Partition Mast
77. n do not close the door behind you Note Arming to Level 2 will also cause Exit Delays Quick Exit Your system may be set up so that when your system is armed to Level 2 STAY you re able to press D on any touchpad and simply walk out the door without having to disarm and rearm the system This is useful when your system is armed and you want to quickly pop outside to pick up the newspaper without disarming your system gt To use Quick Exit 1 When the system is armed to 2 STAY Press D at any touchpad opening the door without pressing D will cause an alarm 2 Open the door and go outside Leave the door open if you are planning to come back in 3 Come back in within two minutes and close the door The system will rearm to 2 STAY Using the Chime Feature Turning on the Chime feature is like having bells on every protected door and window When this feature is on sirens and speakers sound 2 beeps whenever anyone opens a protected door or win dow The Chime feature works only in Level 1 OFF Toturn Chime on off 1 While in Level 1 OFF from any touchpad Press 7 1 While the Chime feature is on touchpads display CHIME IS ON or CHIME ON Chime On Close The Chime On Close feature works like the regular Chime feature but in addition to the double beeps heard upon opening a protected door or window the system sounds one long beep when the door or window is closed again You can turn t
78. n a building or room For example dim the touchpad display in a bedroom or enhance a display near a win dow Changing the touchpad display affects only the touchpad currently being used gt To change touchpad display brightness Enter the programming menus by pressing 9 System or Partition Master CODE Press 042 Select a brightness level 0 Off 1 Low 2 Medium e 3 9 High 4 Press 00 to exit the programming menus Uu N After dimming the display pressing any button momentarily returns the display to full bright ness After 15 seconds without touchpad activity the display returns to the set dimmed level If an alarm occurs while the display is dimmed it automatically returns to the full brightness level and stays that way until you disarm your system Adjusting the Volume of the Wireless Siren Your system may include a wireless siren that may be supervised or unsupervised The system can supervise the state of the siren to make sure that it is plugged into the outlet In addition to Police Fire and Auxiliary alarms the wireless siren will sound trouble beeps in the event of a trouble condition anywhere in the system and emit arming status beeps during Entry and Exit Delay periods The wireless siren has five volume levels from 0 silent to 4 loudest All alarms sound at the loudest level regardless of the volume setting Tochange the volume of the wireless siren 1 Hold down the bu
79. nday through Friday ending Saturday morning By simply applying the start and stop times to each day one time schedule can cover the entire week see Figure 10 Example 2 Multiple Day Rollover The simplest method for defining a window of time that spans multiple days is to use 99 99 to signify an open start or stop time Example of Multiple Day Rollover At your business you d like specific lights to remain lit from Friday afternoon through the week end until Monday morning In this situation the lights need to be scheduled to roll over until they reach a recognizable stop time In the Figure 10 Example 3 Schedule Y is set up to begin at 4 p m on Friday afternoon Since the stop time is 99 99 the lights will remain lit roll over until a recognizable stop time is reached Schedule Z is set up with an undefined start time 99 99 so if the lights were already lit they will remain lit until the Schedule Z stop time is reached at 5 a m Example 1 Example 2 Example 3 Sc e dile Sc e dile Sc e dile Sc edde X X Y Z a Start Start Start zai reen Stop Stop Stop dug we mmm Mon Mon OW Mon 0f En Te OW Te OW Te Wed Wed 0f Wed Thur Thur 0f Thur Fri Fri ON Fri ON Sat Saf Sat Sun Sun Sun Part Part Part 7 Figure 10 Time Schedule Rollover Examples Attaching Time Schedules For any schedule to be effective it needs to be attached to a fea
80. nfigured your system so that you can control some output points from your touchpad Have the installer list and explain any outputs that are programmed for your con trol Use the following procedure to turn an output on or off Toturn the output on or off Concord Ultra 11 1 From any touchpad press 7 7 output number If the output was already activated it will shut off If the output was off it will activate Checking the Status of Your System Checking the system status means finding out about the current condition of your system This includes finding out if any sensors are open or currently bypassed whether or not the AC power and backup battery are okay the nature of the most recent alarm and more depending on the fea tures in use and the equipment in your system Check the system status if Your system sounds trouble beeps five short beeps every minute Your touchpads display ALARM and POLICE AUXILIARY or FIRE Your touchpads display PRESS STATUS or a blinking If an alarm or system trouble condition has occurred it is displayed on a touchpad the first time you perform a Short or Full Status check Performing a system status check a second time dis plays the system status including any trouble conditions If any alarm or system trouble is active it continues to show up in every status check until the system is disarmed Short System Status A Short Status ind
81. ning Floor Plan Example Figure 15 is an example of a multilevel floor plan Use this example as a guide to draw your own floor plan Concord Ultra 49 A smoke detector should Bedroom Bedroom be located on each level Living Dining e R R Bedroom m Bedroom oom oom Living Room Recreation Basement Basement Room Dining Kitchen Bedroom Bedroom Smoke detectors should Room o be located between the leeping area and the rest ivi amp Hall s Living of the family living unit Room l Bedroom Dining Bed Room Kitchen edroom jr family living units with more TV H than one sleeping area locate a Room e smoke detector at each area Living Room Bedroom e Bedroom NOTE Ceiling mounted smoke detectors should be located in the center of the room or hall or not less than 4 inches from the wall When the detector is mounted on the wall the top of the detector should be 4 to 12 inches from the ceiling NOTE Do not install smoke detectors where normal ambient temperatures are above 100 F or below 40 F Also do not locate detectors in front of AC Heat registers or other locations where normal air circulation will keep smoke from entering the detector NOTE Additional information on household fire warning is available at nominal cost from The National Fire Protection Association Batterymarch Park Quincy MA 02269 Request Standard No
82. on Change or delete Regular User codes in the current partition The default System Master code is 1234 It is important that you change this default and write the new code on the User Sheets in Appendix A Partition Master Code Privileges Using the Partition Master code to enter User Programming allows you to Change the Partition Master code in the current partition Change or delete the Regular User codes in the current partition There is not a default Partition Master code Write partition master codes on the User Sheets in Appendix A Regular User Code Privileges You cannot enter User Programming with a Regular User code The Touchpad Tamper Feature The installer can program your system to send a Police alarm in the case of possible touchpad tampering If more than 40 keys are pressed when the system asks for a code and those keystrokes are not part of a valid access code a siren will sound Talk to your installer to see if this feature is enabled Changing or Erasing User Codes A Touchtone phone can be used to change or erase user codes but alphanumeric or fixed display touchpads work much better because of their extensive feedback See Appendix C for phone pro gramming instructions elici a User Code To change or assign a user code 1 Enter the programming menus by pressing 9 System or Partition Master CODE 2 Press 030 nnn 0 where nnn is the user 000 through 229 3 Enter the desired 4 digit code
83. onds before testing again SENSOR nn OK Phone Interface and Activate a Police panic by accessing the system using e POLICE PANIC OK Voice Module the phone and pressing Supervised wireless siren Unplug the siren and check the touchpad display e SENSOR nn OK Plug the siren in ec Zones nn OK Glass guard sensor Tap the glass 3 or 4 inches from the sensor Zones nn OK Not UL investigated SENSOR nn OK Freeze sensor Apply an ice cube wrapped in plastic to the sensor Do e Zones nn OK Not UL investigated not allow the sensor to get wet SENSOR nn OK Ifyou need more time to complete testing restart the timer by pressing 8 CODE 3 Check to see that all sensors have been tested by pressing Touchpads display a list of untested sensors You will know that you have finished testing when touchpads display SENSOR TEST OK or ZONES ALL TESTED 3 Disarm to Level 1 to exit Test Mode Phone Communication Test The purpose of this weekly test is to verify that the connection between the central monitoring station and your system are working properly Most phone tests take only a few minutes however your system will try for up to 15 minutes to establish a connection gt To perform a phone communication test 1 Disarm the system 2 Press 8 System or Partition Master CODE 2 touchpads display PHONE TEST or System Armed to PHONE TEST 3 If the phone test is successful the voice module will
84. ough the phone and or broadcast through interior speakers Except for custom words the voice will speak Op erate Your the text that appears on alphanumeric touchpads in the system System Phone Command Prefix What distinguishes a call to the panel from any other out going or incoming call is the use of the Phone Command Prefix Inthe case of on site operation if the Phone Command Prefix is dialed first within 5 seconds of picking up the phone the panel pricks up its ears and waits for a valid access code or com mand If the system is being accessed remotely the Phone Command Prefix is used in conjunction with the access code The prefix is usually but can be changed to by the installer If your prefix has been changed use as the first key you press instead of Concord Ultra 33 Accessing the System from Off site To access the system from off site the system needs to recognize two things about the call The panel needs to recognize that it should answer the phone The panel needs to recognize that the code entered has the authority to operate the system from off site When using a cellular phone to operate the system follow the off site operating instructions How the Panel Answers the Phone When you call the panel it needs to recognize that it should answer the incoming call This is accomplished by one of two methods Ring Hang Ring method Twelve Ring method Ring Hang Ring Method Yo
85. perature value in Fahrenheit Factory Code 010 System Number 011 System Level 012 Attach Lights to Sensors Attaching schedules for Arming to AWAY operation Light 1 080 NN nn sensor no to be attached Light 2 081 NN nn sensor no to be attached Continues through Light 9 Light 9 088 NN nn sensor no to be attached Exit 00 Concord Ultra HOMO HOMO synejep j 9ipu sBumos paulpepup L fepuns fepuns PN vy Ag vy Ag HOMO HOMO Du oro Du IOMO EPRS Apne GI einpeups CL enpeuos SI einpeups siemens eg Ag vy Ag vy s vy s e la v Ae Kaf TOMO JOAO TOMO TOMO TOMO fepuJ Api vl inp uos vl einpeuos vl empeuos ramas yy Ag D Ag vy As vy ha vy As vy Je Do DO HOMO Du ONO Horo KepsinuL KepsinuL CL einpeuos CL einpeuos CL einpeups gems yy Ag vy Ag vy ke v Y Ag v y Ag v Y g Oo Du loto Dou Dun Dun Aepseupen Aepseupen ZL onpeuos ZL oinpeuos ZL einpeyos cremes yy Ag vy Ag LL E0 LL 80 LL E0 LL E0 Dio ib sojnpeyos 5 E i kepsan Appen A vy a vy a vy a vy g y Y s vy Aa HOO HOO HONO Du JOO HONO ZO einpeuos zo einpeuos ZO enpeuos zo einpeuos Aepuoy Kepuoin vy As vy Ac eg As eg As eg Ae eg Ae HOMO HOMO HOMO HOMO aids sds L0 einpeups L0 einpeuos Lo empeuos L0 enpeuos vy Aa vy Aa vy Ae vy s vy Ae eg As
86. r security system Most accidental alarms occur when leaving the residence after arming the system or upon returning before disarming the system If for example you arm the system then run upstairs for something you forgot the Exit Delay time may expire Once the Exit Delay expires opening an armed door or moving in front of a motion detector will cause an alarm Cancelling Accidental Alarms Your system can be set up with the opportunity to cancel an accidental intrusion Police or Aux iliary alarm Fire alarm reports CANNOT be aborted If the Dialer Abort feature is turned on cancelling the alarm within a specified period will silence the siren and prevent the alarm from being reported to the central monitoring station Talk to your installer or see Appendix A User sheets under Dialer Abort to see if this feature is enabled Cancelling a fire alarm will silence the siren but fire alarms are always reported If an accidental fire alarm has sounded follow the procedures of your central monitoring station to prevent a false dispatch gt To cancel an alarm 1 Press 1 Touchpads display ENTER CODE 2 Enter your Access Code Touchpads display date and time or Programmed Idle Text The system sounds one long beep If you re using a Touchtone phone see Using a Touchtone Phone to Operate Your System Guidelines for Preventing Accidental Alarms The following guidelines will go a long way toward preventing acci
87. ress 0620 To schedule Exception Opening press when the touchpad displays EXCEPTION OPENING or ECEPT OPEN then press Exception Closing press B until the touchpad displays EXCEPTION CLOSING or ECEPT CLOSE then press 4 The touchpad displays the first available time schedule LA en Enter 2 to assign the time schedule to the event 1 to make the time schedule inactive for the event Press to secure your choice Press B to go to the next schedule and repeat step 5 Sor ELTON When you ve finished attaching the desired time schedules press 00 to exit the pro gramming menus The No Activity Feature The system can monitor the activity in your home and automatically call for help if normal activ ities are not detected within a defined period of time For example if someone falls and can t move the system will detect that normal activities such as placing outgoing calls or opening doors and windows have not occurred for a predetermined No Activity time The system sounds a low volume auxiliary alarm to let you know there may be a problem If all is well you can stop the siren by disarming your system If no one disarms the system for 5 min utes your system calls the central monitoring station The central monitoring station will send emergency personnel to the premises to check out the situation Refer to Appendix A User Sheets to see if
88. rming level beeps to indicate that the system is armed and open sensors have been successfully bypassed To arm unbypass bypassed sensors Close bypassed doors and or windows Arm your system again v H wy To bypass sensors indirectly using a keychain touchpad l Press the o button once to arm the system and again to bypass open sensors Was the Bypass Successful gt To confirm whether or not a sensor was bypassed 1 Press the Status button on the touchpad is labeled Status Touchpads list bypassed sensors or zones Basic Light Control There are two kinds of light control Basic light control offering instant light control at any touchpad and Advanced light control in which lights turn on and off automatically according to specific sit uations See Advanced Light Control Toturn alllights on or off 1 From any touchpad Press 0 0 From a 4 button keychain touchpad Press the Q Lights button gt To turn a specific light on or off From any touchpad Press 0 light number From a 4 button keychain touchpad You cannot turn on a specific light using a keychain touchpad Refer to the User Sheets in Appendix A to determine which light number is associated with which lamp Basic Output Control Panel output points control the hardware installed on your system These outputs are usually con figured to turn on automatically in response to certain events Your installer may have co
89. rolled by a light switch Isthe lamp plugged in to a lamp module Make sure that you ve attached the correct time schedule as described in Advanced Light Control Check to see that you ve set up the time schedule correctly as described in Creating Time Schedules Check the User Sheets is Appendix A to see in which partition the light is set up to be active The panel power transformer may be unplugged or there may be an AC power outage If the transformer is plugged in check the circuit breaker or fuse that controls that outlet The backup battery will take over but if AC power is not restored within 15 minutes the system will alert you and the central monitoring station if your system is monitored It reports again when power is restored LOW BATT The power in the emergency backup battery is low and must be recharged or replaced If AC power is out the security system may shut down once the battery is below the operat ing level When AC power is restored the panel will recharge the battery If the trouble condition exists more than 24 hours after AC power is restored call your security dealer for service SENSOR SUPERVISORY There is a problem with how the sensor is communicating with the panel 1 Testthe sensor in Test Mode 2 If testing the sensor does not clear the trouble condition call your security dealer for service SENSOR TROUBLE A sensor may have an internal problem or a fire smok
90. s beeps will sound while arming gab rf off press 1 System status beeps will sound from touchpad while arming 4 Press 00 to exit the programming menus Adjusting the Touchpad Beeps Fixed Display Touchpad Only The frequency or pitch of chime and trouble beeps from each fixed display touchpad can be adjusted individually to a more desirable or distinct tone Chime and trouble beep tones sound using the default frequency during or within 15 seconds of any button activity at that specific touchpad gt To change status tone pitch 1 Press and hold 0 until you hear a steady tone then release the buttons 2 Press and hold 1 to lower the pitch or press and hold 2 to raise the pitch 3 Release the button when the desired pitch is heard After about 15 seconds of no touchpad activity the steady tone stops sounding Adjusting the System Status Voice Volume If you have an optional speaker installed you may want to adjust the volume at which system status messages are announced gt To change the voice volume 1 Enter the programming menus by pressing 9 System or Partition Master CODE 2 Press 043 3 Select a volume level 1 7 7 being the loudest and press 4 Press 00 to exit the programming menus Concord Ultra 17 Note t investigated for use by Adjusting the Touchpad Display Brightness You may want to change the brightness of a touchpad display based on its location i
91. stem sounds a short beep every 60 seconds 2 Follow the test procedure for each device as listed in the table below Touchpad eh a Touchpad Panic POLICE OK olice panic alarm Fire panic alarm and Touchpad Panic FIRE OK Auxiliary panic alarm Touchpad Panic AUXILIARY OK POLICE PANIC OK FIRE PANIC OK AUXILIARY PANIC OK Wireless Touchpad Press the Bypass key Zonesnn OK TOUCHPAD nn OK Keychain Touchpad Press and hold the Lock and Unlock buttons Zones nn OK simultaneously for 3 seconds e TOUCHPAD nn OK Press and hold the Star X and Light Q buttons Touchpad Panic AUXILIARY OK simultaneously for 3 seconds AUXILIARY PANIC OK 36 Concord Ultra Panic button Press and hold the appropriate panic button s for 3 e Zones nn OK full seconds SENSOR nn OK Door window sensor Open the secured door or window Zonesnn OK SENSOR nn OK Smoke detector Press and hold the test button until the system sounds e Zones nn OK transmission beeps SENSOR nn OK Motion detector Avoid the motion detector view for 5 minutes then Zonesnn OK enter its view SENSOR nn OK Rate of Rise Heat Detec Rub your hands together until warm then place one e Zones nn OK tor Not UL investigated hand on the detector for 30 seconds SENSOR nn OK Shock sensor _ Tap the glass twice away from the sensor Wait at Zonesnn OK Not UL investigated least 30 sec
92. tem sounds one short beep every 4 seconds Exit the premises immediately During the last 10 seconds of the Exit Delay you ll hear one short beep every second warning you that the Exit Delay is about to expire When the delay expires you ll hear three more quick status beeps These beeps indicate that the Exit Delay has ended Opening an armed door or win dow after the Exit Delay has expired will cause an alarm see Figure 4 Concord Ultra Note Arming to Level 2 will also cause Entry Delays Note In UL Listed systems this feature is disabled Note The Exit Extension will work on the first re entry only Exit Delay 28 o e o o o n m After arming During the Exit Delay 3 quick status you ll hear 3 you ll hear one beep beeps sound quick beeps every four seconds when the system is armed Figure 4 Exit Delay Example Entry Delay Example You are returning to your house that is armed to Level 3 AWAY When you unlock and enter the designated delay door the interior sirens and touchpads sound two short beeps every two sec onds This tells you that the Entry Delay time has begun and reminds you to disarm the system to avoid setting off an alarm see Figure 5 During the last 10 seconds of Entry Delay you ll hear two beeps every second If you hear 3 beeps every 3 seconds an alarm has occurred while you were away Entry Delay fi ee ee ee ee ee ee ee ee 6666 Upon entering and during Disarm
93. the No Activity feature is currently available to you and the duration of the No Activity setting If the feature is not currently available to you and you wish to have it contact your installer Using the Panel To download to the panel is to replace the old information in it with new information Download Download ing is performed only by your dealer using software specifically designed for this panel Feature Turning the Download feature on allows the dealer remote access to your panel in order to Update your account Back up data from your panel Allow your dealer to quickly implement requested programming changes 28 Concord Ultra Note Before allowing any down load sessions the system must be disarmed to level 1 OFF To enable disable the Panel Download setting Enter the programming menus by pressing 9 System or Partition Master CODE Press 040 To turn Downloading on press 2 The dealer will be able to access your system remotely if necessary CER ES NT off press 1 The dealer will not be able to access your system remotely 4 Press 00 to exit the programming menus Using a Partitioned System Note If your system uses just one partition skip this section The panel can be set up by your installer to operate as a two partitioned system A partitioned system would be useful in a strip mall or residential duplex where two stores or households could share one syst
94. the system by a Latchkey designated user within the assigned time schedule sends an Opening page Based on Latchkey Modifier 6 Only 1 Arm the system then enter 6 or press the Lock button on a keychain touchpad after arming to 3 AWAY 2 Disarming of the system by a Latchkey designated user sends an Opening page regardless of assigned time schedule Advanced Latchkey Opening If your system is set up for Advanced Latchkey use there is one way to send a Latchkey Opening page 1 Assign the Latchkey Opening feature a time schedule This needs to be done only once 2 Arm the system then enter 6 or press the Lock button on a keychain touchpad after arming to 3 AWAY 3 Disarming of the system by a Latchkey designated user within the assigned time schedule sends an Opening page In Advanced Latchkey use paging is available only during the time schedule s that you assign to it Latchkey Closing Latchkey Closing can be used alone or in addition to Latchkey Opening 1 Assign the Latchkey Closing feature a time schedule 2 The system is disarmed 3 Arming of the system by a Latchkey designated user within the assigned time schedule sends a Closing page A Touchtone phone can be used to set up Latchkey paging but touchpads work much better because of their extensive feedback See Appendix C for touchpad and phone programming instructions Assigning a Time Schedule to Latchkey Paging Follow these steps to
95. tn Status Key Beeps Beeps 1 2 On Off On Off 1 2 On Off On Off 1 2 On Off On Off 1 2 On Off On Off 1 2 On Off On Off 1 2 On Off On Off 1 2 On Off On Off 1 2 On Off On Off 1 2 On Off On Off 1 2 On Off On Off Is Touchpad Tamper feature on Yes If when the system asks for a code more than 40 touchpad keys are pressed in rapid succession and those keystrokes are not part of a valid access code a siren will sound O No Multiple keypresses that are not part of a valid access code will not send an alarm Keychain Touchpads There are keychain touchpads in use in the system Keychain Touchpad 1 Active for Partition 1 2 Latchkey User Y N Press the LOCK key to Press both at one time to O Increase the L Create a panic alarm arming level O Arm the system to D Level 3 with no Exit or Entry delay Pressing this key triggers Pressing this key controls all lights Pressing both keys at same time creates Auxiliary panic alarm Figure 11 Keychain Touchpad 1 Keychain Touchpad 2 e Active for Partition 1 2 Latchkey User Y N Concord Ultra 43 Press the LOCK key to Press both at one time to Ll Increase the O Create a panic alarm arming level O Arm the system to m Level 3 with no Exit or Entry delay Pressing this key triggers Pressing this key controls all lights Sluis
96. to the central station Since many communities charge for dispatching the fire depart ment in error your dealer may give you specific instructions to follow in the event of an acciden tal smoke or fire alarm Record these instructions in Appendix A User Sheets under Accidental Smoke and Fire Alarms Resetting Smoke Detectors Most wireless smoke detectors used with this system automatically reset themselves after detect ing smoke Most hardwired smoke detectors must be manually reset after detecting smoke before they are able to detect smoke again Check with your installer for smoke detector reset procedures for your system gt To reset wireless smoke detectors 1 Disarm the system The smoke detector will reset once all the smoke has cleared To reset hardwired smoke detectors Disarm the system The light on the smoke detector remains lit until it is reset E e ERUNT Disarm system again to reset hardwired detectors Preventing Accidental Alarms Note Programmed Idle Text is programmed by your installer to identify sensors outputs etc For example a sensor could be identified as Front Door Your security system is engineered with advanced technology that reduces the chance of an acci dental alarm caused by a technical problem In wireless systems this technology prevents other devices such as garage door openers ham radios television remote controls and cellular phones from interfering with you
97. trol back to the furnace thermostat 68 Control your air conditioning temperatures in the same manner In addition to controlling temperature the Energy Saver feature notifies the central monitoring station if your heating or air conditioning unit fails before pipes freeze or pets are harmed by extreme heat or cold 18 Concord Ultra Note Disarming the system will turn the Energy Saver off Setting the Energy Saver High and Low Temperature Settings Initially you must set the energy saver to the desired high and low temperatures This is done only once unless you want to change temperature settings The high and low settings you enter do not control heating and cooling systems but determine the point at which the furnace or air conditioner is activated see Figure 7 Temperature settings can range from 45 to 90 Fahrenheit High T TW Setpoint 90 If room temperature reaches high setpoint air conditioner turns on If room temperature reaches low setpoint furnace turns on Low Setpoint 45 Figure 7 Energy Saver Setpoints To set the Energy Saver temperature range from a touchpad Enter the programming menus by pressing 9 System or Partition Master CODE Press 070 Enter the lowest allowable temperature 45 89 F before the furnace turns on and press Bow Vv Press B Enter the highest allowable temperature 46 90 F before the air conditioner turns on then press ff 5 Press 00 to exit
98. try Delay so you have enough light to see your way to the touchpad to disarm the system Flashing lights on and off upon successful arming and disarming Controlling Lights By Time Schedule Lights can be turned on according to time schedules If you need assistance setting up a time schedule that fits your lighting needs see Creating Time Schedules gt To schedule lights 1 Artan alphanumeric or fixed display touchpad enter the programming menus by pressing 9 System or Partition Master CODE 2 Press 0640 ft 3 Press B until the touchpad displays the light number you would like to schedule Refer to Appendix A User Sheets to determine which light number is associated with which lamp 4 Press The touchpad displays the first available time schedule on Enter 2 to assign the time schedule ON for this light 1 to make the time schedule inactive for this light 6 Press B to go to the next time schedule if needed and turn the schedule on or off for this light 7 When you ve finished attaching the desired time schedules press 00 to exit the pro gramming menus Controlling Lights with Sensors Your security system can be programmed to turn on a selected light or lights when sensors are activated Each time the chosen sensor is activated the attached light s will turn on for 5 min utes When 5 minutes has passed since the last activation the light s will turn off For ex
99. tton on the front of the siren for ten seconds until it beeps then release it The siren responds by beeping once indicating it has entered change volume mode 2 To increase the volume by one level press the siren button for one second until it beeps Repeat until the volume reaches the desired level 3 After the highest level the siren sounds one long beep followed by 4 short beeps to signal the silent level It then cycles through the levels again Using the Energy Saver Use the Energy Saver feature to keep your house within a user designated temperature range These high and low temperature points that you set override your normal heating and air condi tioning temperature settings Doing so allows you to use more energy efficient settings when Feature away from home Energy Saver Example At your touchpad you set a high temperature point to trigger the air conditioner and a low temperature point to trigger the furnace This needs to be done only once but can be changed easily if necessary Let s say that you usually keep the temperature in your home at 68 F but since no one will be there during the day you turn the Energy Saver feature on If you ve set the low temperature point to 55 F the furnace will keep the house heated to 55 You re about to return home and would like the house to be heated to its normal 68 F when you arrive You can simply call home and turn the Energy Saver feature off giving con
100. ttribute 030NNNI 1 off or 2 on nnn user no Remote Access Attribute 030NNNO 1 off or 2 on nnn user no Partition Jump Attribute 030NNNG 1 off or 2 on nnn user no System Test Attribute 030NNNA 1 off or 2 on nnn user no Latchkey Report Attribute 030NNNS 1 off or 2 on nnn user no Downloading 040 1 off or 2 on Silent Arming 041 1 off or 2 on Touchpad Brightness 042 0 through 3 Volume 043 0 through 7 Voice Chime 044 1 off or 2 on Chime on Close 045 1 off or Won Time Schedule xx 00 15 Start Time 05XX0 TTTT H Stop Time 05XX1 TTTT Mon 05XX2 l off or 2 on Tues 05XX3 l off or 2 on Wed 05XXA l off or 2 on Thurs 05XX5 l off or 2 on Fri 05XX6 l off or 2 on Sat 05XX7 l off or 2 on Sun 05XXS8 l off or 2 on Concord Ultra 55 2 Enter a programming command sequence Continued Latchkey Opening Attaching schedules for Latchkey Opening operation Sched 0 06000 1 off or 2 on Sched 1 06001 1 off or 2 on Continues through Schedule 15 Sched 15 06015 1 off or 2 on Latchkey Closing Attaching schedules for Latchkey Closing operation Sched0
101. ture One schedule can be attached to more than one feature event See Advanced Light Control for information on attaching time schedules for light control See Controlling Outputs By Time Schedule for information on attaching time schedules to outputs 22 Concord Ultra See Schedule Arming for information on attaching schedules to Arming See Opening and Closing Reports for information on creating opening and closing sched ules See Latchkey Paging for information on attaching time schedules to Latchkey Paging See Notify By Exception for information on attaching time schedules to Notify by Excep tion Time Schedules and Partitions Once a schedule is attached to a feature event in one partition that schedule becomes unavailable to the other partition This prevents the situation where one partition changes a time schedule that inadvertently affects both partitions Advanced Light Control Note If a light is attached to a sen sor and a schedule the light will only turn on and off within the scheduled start and stop times You can control system lights from any touchpad as discussed in Basic Light Control There are other lighting options that you or your installer can set up including Turning lights on and off according to a time schedule Turning lights on after system arming for the duration of the Exit Delay Turning lights on for the duration of the En
102. u can use this method if there is no chance that an answering machine or person will pick up the call on the first ring 1 Call the panel In most cases this is the same number as the regular phone 2 Letthe phone ring once then hang up 3 Wait between 8 and 30 seconds then call the panel again This time the panel will answer System hello on the first ring Enter your designated Phone Command Prefix Enter your access CODE You hear a short status message such as System is OK eck E dx Proceed with system commands Twelve Ring You can use this method if there is no chance that an answering machine or person will pick up the call before the twelfth ring 1 Call the panel and let the phone ring The panel will answer System hello after the twelfth ring 2 Enter your designated Phone Command Prefix 3 Enter your access CODE 4 You hear a short status message such as System is OK 5 Proceed with system commands Codes with Remote Access Capability The ability to access the system from off site is a code attribute see Assigning Code Attributes Check the User Sheets in Appendix A to see which access codes have the ability to operate the system from off site Touchtone Phone System Operation Phone operation of your system involves 2 steps Step 1 Use a Touchtone phone to access the system Local Phone Access Pick up the phone Within 5 seconds of picking up the phone re
103. uld immediately cause an alarm No Delay is normally used When you re staying at home after you ve armed the system Concord Ultra Note If Quick Arm feature is on an access code is not required See the Quick Arm section in this manual Note When a sensor is bypassed you are allowing that door or window to go unprotected Note You cannot bypass sensors directly using a keychain touchpad When you re arming your house from the outside You must have a wireless touchpad in order to do this Arming to Level 2 or 3 with No Delay using a touchpad Close all perimeter doors and windows Enter 2 CODE or 3 CODE The system sounds two or three short beeps Immediately after hearing the beeps press 4 for No Delay Touchpads display ARMED TO STAY NO DELAY or ARMED TO AWAY NO DELAY for example Changing the arming level will restore delay doors to their normal Exit and Entry Delay times QE dod NA Auto STAY Arming Feature The Auto STAY Arming feature helps cut down on false alarms in the event that you arm the sys tem to 3 AWAY but fail to leave during the Exit Delay time Here s how it works If you arm the system to Level 3 AWAY and do not leave the premises within the Exit Delay time If feature turned on The system can tell that no one opened and closed a delay door within the delay time It assumes that someone is still inside and the panel will arm to 2 STAY to avoid a
104. urrent date as 6 digits mm dd yy then press 16 Concord Ultra For example if the current date is January 15 2000 press 011500 4 Press 00 to exit the programming menus Adjusting System Sounds and Touchpad Brightness Note If Quick Arm feature is on an access code is not required See Quick Arm for more information Arming Your System Silently Use the Silent Arming feature to arm your system without disturbing people throughout the house with arming status beeps There are two methods for implementing Silent Arming Silent on Demand User presses 5 before arming Arming Always Silent Silent Arming feature on Regardless of the method employed when Silent Arming is in effect no Exit beeps sound Silent Arming on Demand Pressing 5 before arming silences arming status beeps from touchpads and interior sirens for only the current arming period gt To use Silent Arming on demand 1 From any touchpad press 5 2 Within 4 seconds enter 2 CODE or 3 CODE Arming Always Silent Turning this feature on in User Programming means that the status beeps that come from touch pads and interior speakers while arming will always be silent You will not have to enter 5 before arming as with Silent Arming on Demand gt To enable Silent Arming Enter the programming menus by pressing 9 System or Partition Master CODE Press 041 To turn Silent Arming on press 2 No system statu
105. which level your system is in all sensors programmed to be active 24 hours a day will continue to report alarm conditions This includes smoke detectors fire sensors panic buttons and environmental sensors Keychain Touchpad Arming To disarm your system with a keychain touchpad press the unlock button Your installer can set up your keychain touchpad to arm the system in one of two ways 1 Press the Lock button to arm the system directly to Level 3 AWAY with no Exit Delay Using this method you would not be able to arm to Level 2 STAY 2 Press the Lock button to increase the arming level each time it is pressed Level 1 to Level 2 or Level 2 to Level 3 The Exit Delay time would be applied Press the Lock button after arming to AWAY Level 3 to activate the Latchkey feature must be set up by installer For more information see Latchkey Paging Arming Level 1 OFF Use arming Level 1 when the system is not being used for intrusion detection For example on an active Saturday morning kids playing inside and out someone working in the garage vari ous house projects going on Even though Arming Level 1 disarms the system your system continues to monitor fire smoke and panic alarms Here are some other situations in which you d set the system to Level 1 OFF Upon entering your armed home or business When entering the armed premises through a designated delay door the Entry Delay time begins Sirens and tou

Concord Ultra - Johns Brothers Security

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