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Sensaphone® Model 400 User Manual

1. 00 57 4 11 LOCAL VOICE MUTE 2 cece cccccccvee er 08 4 11 1 Enable Disable Local Voice Mute 44 58 4 12 VOICE REPETITIONS cc cee cccccvcce ee OF 4 12 1 Programming Voice Repetitions 59 4 12 2 Interrogating Voice Repetitions 60 4 13 INTERCALL TIME 2 cece ee eee ewe cee ee ee 00 4 13 1 Programming Intercall Time 2 aa ice ede wy Wiviese oie 60 4 13 2 Interrogating Intercall Time 000 61 4 14 MAXIMUM NUMBER OF CALLS MAX CALLS 62 4 14 1 Programming Max Calls 0 e cece eee 62 4 14 2 Interrogating Max Calls 0 c eee eee ee 63 12 4 15 THE CLOCK oleae o oo Sirwiln roel bi aaa We eres aaa are eset OD 4 15 1 Setting the Clock vais s wee iret cena ble eee eke 63 4 15 2 Interrogating for the Current Time 64 4 16 THE SECURITY CODE 1 ccc e cr cc cer cece O04 4 16 1 Locking the Keypad 6 iccis cw dude newoce ua sunve cals 65 4 16 2 Unlocking the Keypad 0 encdasci tes dae eee 65 CHAPTER 5 ALARM PROGRAMMING 67 5 1 ZONE CONFIGURATION 0 0000000000 667 5 1 1 Programming Zone Configuration 68 5 1 2 Interrogating Zone Configuration 69 5 2 ENABLE DISABLE ZONES ceceeeeeee 69 5 2 1 Changing Enabled Disabled Zone Status 69 5 2 2 Verifying Enabled Disabled Zone Status 70 5 3 ZONE RECOGN
2. APPENDIX A WEEKLY TESTING PROCEDURE cccccveceee 109 APPENDIX B TROUBLESHOOTING 111 Perot MESSA TeS nf e EE EE EE EA E E hone eaieey 111 Communications Dial Out 002 00 cae vcwieneceiedees 111 Temperature Monitoring 0 ccc eee eee 114 Sound Level Monitoring icc dscsarecaettines eke seeiess 115 Other Monitoring an geria a A E a R A 116 14 APPENDIX C 400 QUICK REFERENCE 119 APPENDIX D ACCESSORIES 123 APPENDIX E SPECIFICATIONS 125 Alert Zones serene acim a Ae a Petal a clave Wie waders tig a TR 125 Microphone re zs seiad ei e ER E E eee weed EA 125 Phone Intertaces occ csicc ar a jute Glee e RTRS 125 LED Indicator 4 vse ise ae a atk heed et Pee oe 125 Relay Outp t esgos sess orca ies kasi oe Rane OP mies eee 125 Power SUPPLY tee me Vita tema gee ond i ell NE 126 Environmental 0 0 00 eee ee eee eee 126 Physic l peces lar ashe ta ta att lana ahh ipo Sic Mest see pein Enk 126 APPENDIX F RETURNING THE UNIT FOR REPAIR 6 6 6 6 6 66 4 6 6 60 0S 6 ooo oe Oe 127 APPENDIX G TEST LOG cceee 129 SENSAPHONE 400 User s Manual 16 Chapter 1 Introduction CHAPTER 1 INTRODUCTION The Sensaphone Model 400 is a fully programmable environmental moni toring system that offers extensive on site and remote monitoring capabili ty to small businesses private homes farms greenhouses computer rooms and remote facilities Designed for desktop or wall mou
3. is not inconsistent with the rules and regulations of the FCC that could affect the proper functioning of your equipment If they do you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service If you experience trouble with this equipment or you need information on obtaining service or repairs please contact PHONETICS INC 901 Tryens Road Aston PA 19014 877 373 2700 Fax 610 558 0222 The telephone company may ask that you disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning Part 15 This equipment has been tested and found to comply with the lim its for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful inter ference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communica tions However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interfer ence by one or more of the following measures e Reorient or relocate the receiving a
4. configured as dry contact either open or closed or as temperature zones The default setting for zone 1 is temperature for zones 2 4 the default is dry contact and open To configure zone normality sensors are first wired to the terminal strip at the back of the unit Refer to Chapter 2 Section 2 9 2 12 for an explanation on wiring zones The configuration process directs the Model 400 to initialize the 4 zones and establish normal settings Any change in the status of a zone for example from a normally open contact to a suddenly closed contact is recognized as an alert condition In the case of a temperature zone an alert condition is recognized when established temperature limits are exceeded NOTE Before starting keyboard commands to configure zone normality on the Model 400 it is very important to check that the sensors you have wired to the unit are set in their normal non alarm positions For example if a magnetic reed switch a normally closed sensor used to detect unauthorized entry has been wired to the Model 400 make sure that the door or window to be monitored is shut before configuring the zone If a motion detector is wired to the unit it is advisable to block all sources of motion from the sensor before and during configuration 67 SENSAPHONE 400 User s Manual 68 5 1 1 PROGRAMMING ZONE CONFIGURATION 1 Press STANDBY to place the Model 400 in Standby mode 2 Wire sensors to the zones to the back of
5. if a closed circuit is opened an alert condition occurs The Model 400 determines the way zones are configured by the type of sensor connected to each alert zone refer to Chapter 5 A zone configured as temperature is designed to evaluate a range of settings The Model 400 will read the temperature at the sensor s loca 25 SENSAPHONE 400 User s Manual tion and compare that value to programmed high and low temperature limits Temperature zones must be used with Sensaphone s 2 8K Remote Temperature Sensor or weatherproof sensor NOTE Before wiring it is advisable to disable the zones to prevent accidentally tripping an alarm See Chapter 5 Important Note regarding Ultra Low temperature freezers If you are connecting the Sensaphone to an ultra low temperature freezer 80 C and the freezer is equipped with alarm terminals contacts you can connect these directly to one of the zones on your Sensaphone refer to your freezer owner s manual for proper connection 2 10 INSTALLING THE SENSOR 26 After you have selected the sensor loosen the screw of the alert zone and its corresponding common c Two wire leads are used to connect any monitoring sensor Fasten one lead to the numbered screw and the other lead to C Tighten both screws If the zone was not disabled the Model 400 may recite its Alarm Exists message as you connect the sensor If it does just press ALARM CANCEL to stop it Re enable the zone af
6. of its first round of status readings saying Listen for programmed time entered The programmable range is from 0 to 255 seconds or up to 4 17 minutes The default value is 15 seconds NOTE The microphone is also used to monitor high sound level See Chapter 5 Section 5 10 through Section 5 11 1 4 9 1 PROGRAMMING THE LISTEN IN TIME To program the Listen in Time 1 Press SET 55 SENSAPHONE 400 User s Manual 2 Press LISTEN TIME The Model 400 will respond Enter seconds 9 LISTEN TIME SOUND 3 Using the number keys enter the seconds The Model 400 will recite the digits as they are pressed 1 2 3 CALL voice INTERCALL DELAY REPS TIME 4 5 6 MAX CALLS TEMP LiMITS CALIBRATE 7 8 RECOGNITION LISTEN TIME TME CLOCK SOUND 0 ID NUMBER POWER 4 Press ENTER The Model 400 will respond Okay 4 9 2 INTERROGATING THE LISTEN IN TIME To interrogate the Listen in Time 1 Press WHAT IS 2 Press LISTEN TIME The Model 400 will recite the listen in time 9 LISTEN TIME SOUND 4 10 CALL DELAY 56 Call Delay is the programmed length of time the Model 400 waits fol lowing detection of an alarm before it begins the dial out sequence This applies only to the first call Delay time between calls is also program mable refer to Intercall Time Section 4 12 The purpose for Call Delay is to allow time for personnel at the Model 400 s installation site to respond to and cancel
7. Let the telephone ring once and then hang up 3 Wait approximately ten seconds 4 Call the Model 400 back It will answer the telephone on the first ring Explanation The pattern of one ring followed by a second call within 30 seconds signals the Model 400 to answer your incoming call bypassing the telephone answering device NOTE Special Case If the Model 400 shares the same line with a telephone answering device and during certain time periods frequent incoming calls are expected on that line then you may want to temporarily disable the TAD feature If you leave the TAD enabled it will not adversely affect normal operation but if two outside telephone calls are received within the same 30 second time window the Model 400 will interpret this pattern as a signal to answer the telephone If this occurs press any key on the Model 400 to hang up 4 8 3 NO TAD IN USE If a telephone answering device is not used on the same telephone line as the Model 400 make sure that the TAD feature is disabled or turned off Only Rings Until Answer programming will determine how incoming calls are answered For example if you program Rings Until Answer to 3 incoming calls will be answered in 3 rings 4 9 LISTEN IN TIME The Listen in Time is the amount of time you can listen to sounds from the Model 400 s built in microphone at its installation site When you call in for a Status Report the Model 400 announces Listen in Time at the end
8. S 7 L 5 zone value Description Touch Tone Command What Is Zone Low Limit W 9 L 5 zone The following commands are used to set or recite the High Alarm Limit for any Zone Description Touch Tone Command Set Zone High Limit S 7 H 4 zone value Description Touch Tone Command What Is Zone High Limit W 9 H 4 zone Set and Recite Telephone Numbers The following commands will allow you to program and recite dialout tele phone numbers You may need to use the Special Dialing Codes below Special Dialing Codes Summary Code 1 Numeric pager type Code 2 Wait for answer Code 3 Change to Touch Tone 91 SENSAPHONE 400 User s Manual 92 Code 4 Pause Code 5 Star Code 6 Pound Description Touch Tone Command Setting a phone number S 7 T 8 entry 1 4 telephone num ber Description Touch Tone Command Reciting a phone number W 9 T 8 entry 1 4 Record and Play Custom Voice Messages The following commands will allow you to record and play back custom voice messages for the ID message 0 and each zone 1 4 Description Touch Tone Command Record a Message S 7 M 6 entry 0 4 Description Touch Tone Command Play a Message W 9 M 6 entry 0 4 Control the Relay Output The following commands will allow you to check the status of the relay out put and to toggle the Relay Output On and Off Description Touch T
9. The Model 400 will say pm OUTPUT PAUSE AM Example You want to set the clock to 9 45 am Press the following keys in the order shown SET CLOCK 9 4 5 AM 4 15 2 INTERROGATING FOR THE CURRENT TIME To interrogate the Model 400 for the current time 1 Press WHAT IS 2 Press CLOCK The Model 400 will recite the current time 8 CLOCK 4 16 THE SECURITY CODE 64 The Security Code is the last step after setting all other programming parameters for the Model 400 The code consists of a 4 digit number you select and will effectively prevent unauthorized changes to the Model 400 s programming When the Security Code is activated all keyboard program ming is locked The Model 400 may be interrogated using the WHAT IS key but the keyboard must be unlocked via the Security Code before any programming changes are possible Chapter 4 Communications Programming 4 16 1 LOCKING THE KEYPAD To program the Security Code 1 Press SET 2 Press CODE The Model 400 will say Enter security code 3 Using the number keys enter 4 digits 1 2 3 CALL voice Mf INTERCALL DELAY REPS TIME 4 5 3 MAX CALLS EA Ea 7 8 RECOGNITION LISTEN TIME TME CLOCK SOUND 0 1D NUMBER POWER 4 Press ENTER The Model 400 says OK The keyboard is now locked If unauthorized persons attempt to set a parameter an error message Error 2 is returned Whenever any operation except WHAT IS takes place without
10. The table on the following pages explains the alarm detection dial out and acknowledgment features and lists important variable factors affecting their operation 95 SENSAPHONE 400 User s Manual I Model 400 Detects a Change at the Sensor Variable Factors Model 400 detects a change in the monitored Zone Type 1 An condition from the sensor wired to one of the open circuit closes zones This is considered an alert condition and 2 a closed circuit does not qualify as a valid alarm at this point opens or 3 temperature limits are exceeded The condition continues throughout the programmed Recognition Time If the condition or sensor reverts Recognition Time to its normal state before the Recognition Time is Activated reached no alarm will occur II A Valid Alarm is Recognized Variable Factors The condition must persist long enough to meet or Recognition Time exceed the programmed Recognition Time When Expired Recognition Time has expired but the alert condition continues the Model 400 will determine that a valid alarm exists Valid Alarm When a valid alarm is determined Call Delay Exist xists is activated forcing the Model 400 to wait for a programmed period of time before starting the dial out process Call Delay applies to the period just prior to dial out before the first telephone call is candle Call Delay Activated Call Delay provides the opportunity to cancel a valid alarm at
11. UNUSED 83 13 SENSAPHONE 400 User s Manual CHAPTER 6 ACKNOWLEDGMENT STATUS REPORT amp REMOTE ACCESS 85 6 1 ALARM ACKNOWLEDGMENT ccc ccccvee 85 6 1 1 Local Acknowledgment 0 00008 85 6 1 2 Touch Tone Acknowledgment 0 85 6 1 3 Callback Acknowledgment 00004 86 6 2 STATUS REPORT i053 oes Bree ee Vee ee eee ee ee te 87 6 2 1 Example Status Report No Alarms 88 6 2 2 Example Status Report Existing Alarms 88 6 2 3 Example Status Report Disabled Zones 89 6 2 4 Battery Condition 1a ak va Aad etait Wee 90 6 2 5 Remote Access by Touch Tone Telephone 90 CHAPTER 7 OPERATION 95 7 1 ALARM DETECTION DIAL OUT AND ACKNOWLEDGMENT cece cccccccccvee 95 7 2 EXAMPLE A DIAL OUT TELEPHONE CALL 99 CHAPTER 8 CONTROLLING THE OUTPUT 101 8 1 OUTPUT MODES 1 2 cc cece cece ccc cccccee 101 8 1 1 To program the Output Mode 000 102 8 1 2 To play back the programmed Output Mode 103 8 2 SWITCHING THE OUTPUT USING THE KEYPAD 103 8 2 1 Switching the Output Over the Phone 103 8 3 TYPICAL APPLICATIONS 2 cc ccccccvee 104 8 3 1 Single Thermostat Control 0004 104 8 3 2 Dual Thermostat Control 0 00 008 106 8 3 3 CONTROLLING LIGHTS OR OTHER DEVICES 108
12. cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and inter nal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas CAUTION Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate The Load Number LN assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop which is used by the device to prevent overloading The termina tion on loop may consist of any combination of devices subject only to the requirement that the total of the Load Numbers of all the devices does not exceed 100 For the Sensaphone Model 400 the Load Number is 0 3 1 YEAR LIMITED WARRANTY PLEASE READ THIS WARRANTY CAREFULLY BEFORE USING THE PRODUCT THIS LIMITED WARRANTY CONTAINS SENSAPHONE S STANDARD TERMS AND CONDITIONS WHERE PERMITTED BY THE APPLICABLE LAW BY KEEPING YOUR SENSAPHONE PRODUCT BEYOND THIRTY 30 DAYS AFTER THE DATE OF DELIVERY YOU FULLY ACCEPT THE TERMS AND CONDITIONS SET FORTH IN THIS LIMITED WARRANTY IN ADDITION WHERE PERMITTED BY THE APPLICABLE LAW YOUR INSTALLATION AND OR USE OF THE PRODUCT CONSTITUTES FULL ACCEPTANCE OF THE TERMS AND CONDITIONS OF THIS LIMITED WARRANTY HEREINAFTER REFERR
13. ccc cece eeeeeees 20 CHAPTER 2 INSTALLATION 21 2 1 OPERATING ENVIRONMENT 0000000 21 2 2 MOUNTING 00 655 46 05 Sst wo ow Se Se RSS 21 2 3 POWER SURGE PROTECTION 0000eeee 21 2 4 POWER SUPPLY AND BATTERY BACKUP 22 2 5 STARTING THE MODEL 400 0000e0ee 22 2 6 RUN MODE AND STANDBY MODE 22 2 7 TELEPHONE LINE si ao 9 0 5 0 4 a0 lt 0 w sininiole wie eieis 33 23 2 8 THE MICROPHONE 00ceeececccceces 25 2 9 ALERT ZONES iio 0 6 oitis 8 win wisi wis ste wrem mai S wrecaed os 25 2 10 INSTALLING THE SENSOR 00 00 eee eee 26 2 11 MULTIPLE SENSORS 00ceceeeeeeee 27 2 12 OUTDOOR WIRING cc cee ee ee ceees 28 2 13 DISCONNECTING THE MODEL 400 FOR STORAGE OR SEASONAL USE 30 06 c s s 5 0 10 5 viene Siege wo crew ere 29 CHAPTER 3 QUICK START 31 3 1 THE LOCAL KEYPAD 0000cccceccccces 31 3 2 PREPARATION FOR PROGRAMMING 31 3 3 QUICK START PROGRAMMING STEPS 32 3 4 SUMMARY OF THE ALARM DIAL OUT PROCESS 36 CHAPTER 4 COMMUNICATIONS PROGRAMMING 2c cece ecco dD 4 1 VOICE MESSAGES cc ccccceccccccccees 39 4 2 THE UNIT ID NUMBER 2 cee cccccccccccs 42 4 2 1 Programming the ID Number 005 42 4 2 2 Interrogating the ID Number i 5 cs 0e0 sed eee ees 43 SENSAPHONE 400 User s Manual 4 3 DIAL OUT TELEPHONE NUMBERS 002200 43 4 3 1 Programmi
14. complies with Part 68 of the FCC rules On the back of the unit there is a label that contains among other information the FCC Registration Number and the Ringer Equivalence Number REN for this equipment You must upon request provide this information to your local telephone company The REN is useful to determine the quantity of devices that you may connect to your telephone line and still have all of those devices ring when your telephone number is called In most but not all areas the sum of the RENs of all devices connected to one line should not exceed five 5 0 To be certain of the number of devices that you may connect to your line you may want to contact your local telephone company to determine the maximum REN for your calling area This equipment may not be used on coin service provided by the telephone company Connection to party lines is subject to state tariffs Should the Model 400 cause harm to the telephone network the telephone company may discontinue your service temporarily If possible they will notify you in advance But if advance notice isn t practical the telephone company may temporarily discontinue service without notice and you will be notified as soon as possible You will be informed of your right to file a complaint with the FCC The telephone company may make changes in its facilities equipment operations or procedures where such action is reasonably required in the operation of its business and
15. digits as they are pressed 1 2 3 CALL VOICE INTERCALL DELAY REPS TIME 4 5 6 MAX CALLS TEMP LIMITS CALIBRATE 7 8 s RECOGNITION LISTEN TIME TME CLOCK SOUND tt ID NUMBER POWER 7 Press ENTER The Model 400 responds Okay 5 3 2 INTERROGATING ZONE RECOGNITION TIME 1 Press WHAT IS 2 Press RECOGNITION TIME 7 RECOGNITION TIME 71 SENSAPHONE 400 User s Manual 3 Press the corresponding zone key 1 to 4 CALL VOICE INTERCALL DELAY REPS TIME 4 MAX CALLS The Model 400 recites the programmed Recognition Time for that zone 5 4 ESTABLISHING HIGH AND LOW TEMPERATURE LIMITS High and low temperature limits can be separately programmed for each zone configured as temperature Limits can range from 20 to 150 Fahrenheit or from 30 to 65 Celsius When temperature limits exceed high or low settings the Model 400 will dial out with an alarm message Default settings are 10 F for low tempera ture and 100 F for high temperature 5 4 1 PROGRAMMING TEMPERATURE LIMITS FOR A SELECTED ZONE 1 Press SET 2 Press TEMP LIMITS 5 TEMP LIMITS 3 From the number keys press a number from 1 to 4 that corresponds to the temperature zone being programmed 1 2 3 CALL VOICE INTERCALL DELAY REPS TIME 4 MAX CALLS The Model 400 responds Enter low temperature limit 72 Chapter 5 Alarm Programming 4 Using the number keys enter a value for low temperature limit The Model 400 w
16. herein are to be limited to the same duration as the applicable written warranty or warranties herein The warranty or warranties 9 SENSAPHONE 400 User s Manual herein may give you specific legal rights that will depend upon the applicable law You may also have other legal rights depending upon the law in your juris diction 6 CHOICE OF FORUM AND CHOICE OF LAW In the event that a dispute arises out of or in connection with this Limited Warranty then any claims or suits of any kind concerning such disputes shall only and exclusively be brought in either the Court of Common Pleas of Delaware County Pennsylvania or the United States District Court for the Eastern District of Pennsylvania Regardless of the place of contracting or performance this Limited Warranty and all questions relating to its validity interpretation performance and enforce ment shall be governed by and construed in accordance with the laws of the State of Delaware without regard to the principles of conflicts of law Effective date 05 01 2004 PHONETICS INC d b a SENSAPHONE 901 Tryens Road Aston PA 19014 Phone 610 558 2700 Fax 610 558 0222 www sensaphone com 10 TABLE OF CONTENTS CHAPTER 1 INTRODUCTION 17 FEATURE SUMMARY 000s eeeccccccececes 18 ABOUT THIS MANUAL 0 cece eeeeeeeee 18 LAY OUT 9355 sas eos Soe eee ee ede 19 LED INDICATORS 6 o s 0 66 0d0 6iec e 6 5 tie ee beieiee es 19 TECHNICAL SUPPORT 2 0 cece
17. information on using the TAD feature 6 2 STATUS REPORT The Status Report allows access to complete information on all monitored conditions either locally from the keypad or by telephone from any loca tion The Model 400 will answer an incoming telephone call following the programmed Rings Until Answer refer to Chapter 4 Section 4 6 Included with the Status Report are messages related to alarm conditions AC power battery backup and sound level It also provides an opportunity for listen ing to on site sounds refer to Listen in Time Chapter 4 Section 4 8 To initiate the Status Report 1 Press WHAT IS 2 Press STATUS Sections 6 2 1 6 2 2 and 6 2 3 demonstrate two different Status Report reci tations The Status Report starts with Hello This is 555 1234 or the programmed ID Custom ID Message It is now 12 15pm or the current time The Model 400 proceeds with a separate report for each zone Each zone identifies itself by reciting the zone number and it s associated voice mes sage 87 SENSAPHONE 400 User s Manual 88 6 2 1 EXAMPLE STATUS REPORT NO ALARMS Zones 2 3 and 4 are configured as dry contact and zone 1 is configured as temperature No alarms exist The Status Report begins by saying Hello this is 555 1234 this is building M third floor it is now 2 30 pm Following this introduction the report continues Zone 1 room temperature 74 degrees OK Zo
18. is enabled you must call the unit and let the line ring once then hang up wait ten seconds and call back again within 30 seconds The local voice mute fea ture is in effect The Model 400 s number of Rings Until Answer is set to equal the number of rings set for the telephone answering device Recheck programming of Rings Until Answer Refer to Chapter 4 Section 4 5 1 Some telephone systems will not allow the telephone to ring beyond 4 rings If your Model 400 s Rings Until Answer is set at more than 4 rings you may not be able to access the unit Try setting the Rings Until Answer to less than 4 rings If this does not correct the problem it may indicate telephone line incompatibility In this case try connecting the Model 400 to a standard residential telephone line When calling the Model 400 and the TAD is dis abled allow the telephone to ring 10 times Refer to Chapter 6 Section 6 1 3 and Chapter 4 Section 4 6 3 Deactivate local voice mute Refer to the programming steps in Chapter 4 Section 4 9 Change the number of Rings Until Answer for the Model 400 Refer to Chapter 4 Section 4 5 SENSAPHONE 400 User s Manual TEMPERATURE MONITORING Can t program temperature limits or the unit won t read the temperature sensor The temperature reading is 20 F or 30 C Temperature reads 150 F or 65 C Temperature reading is inaccurate False high tem
19. is the length of time that AC elec tric power is off before a valid alarm is recognized and dial out begins The default setting is 5 minutes 0 seconds but is programmable from 0 seconds to a maximum of 540 minutes When AC power failure occurs and throughout the programmed Recognition Time the Model 400 steadily repeats the message the power is off at the unit s installation site There is no Call Delay programming available for AC power failure Immediately following Recognition Time the Model 400 begins the dial out process to report power failure To cancel the power failure message locally at the keypad during or after Recognition Time press the ALARM CANCEL key on the Model 400 key pad This action also cancels the dial out process 5 9 1 PROGRAMMING POWER FAILURE RECOGNITION TIME 1 Press SET 2 Press RECOGNITION TIME 7 RECOGNITION TIME 3 Press POWER The Model 400 responds Enter minutes 0 ID NUMBER POWER 4 Using the number keys enter the number of minutes The Model 400 will recite the digits as they are pressed 1 2 3 CALL Voice INTERCALL DELAY REPS TIME 4 5 J A E a 7 8 9 RECOGNITION LISTEN TIME TIME CLOCK SOUND tt ID NUMBER POWER 5 Press ENTER The Model 400 responds Enter seconds 78 Chapter 5 Alarm Programming an Using the number keys enter the number of seconds The Model 400 will recite the digits as they are pressed 1 2 E CALL VOICE INTERCAL
20. is used to prevent intruders or unauthor ized persons from hearing the alarm dial out message or from hearing the Status Report during an off site call 4 11 1 ENABLE DISABLE LOCAL VOICE MUTE To enable disable Local Voice Mute 1 Press SENSOR ON OFF 2 Press MUTE The Model 400 will say Mute On to indicate that Local Voice Mute is enabled or Mute Off to indicate that it is disabled 3 Repeat key sequence to switch between enabled or disabled Local Voice Mute Chapter 4 Communications Programming 4 12 VOICE REPETITIONS The Voice Repetitions feature allows programming of the number of times the alarm message is repeated per phone call during alarm dial out The maximum repetitions may be set to 10 the default is 3 repetitions 4 12 1 PROGRAMMING VOICE REPETITIONS To program Voice Repetitions 1 Press SET 2 Press VOICE REPS 2 VOICE REPS The Model 400 will respond Enter number 3 Using the number keys enter a value from 1 to 10 CALL VOICE INTERCALL DELAY REPS TIME 4 5 6 MAX CALLS TEMP LIMITS CALIBRATE RECOGNITION LISTEN TIME TIME CLOCK SOUND ID NUMBER POWER 4 Press ENTER The Model 400 will respond Okay 4 12 2 INTERROGATING VOICE REPETITIONS To interrogate Voice Repetitions 1 Press WHAT IS 2 Press VOICE REPS 2 VOICE REPS The Model 400 will recite the number programmed 59 SENSAPHONE 400 User s Manual 4 13 INTERCALL TIME 60 The Interca
21. so you can return the unit to its usual monitoring routine with minimal interruption Most problems with the Model 400 are easy to identify and quickly cor rected and are found under the following general headings e Error Messages e Communications dial out functions e Temperature monitoring e Sound level monitoring e Other monitoring functions If you have tried the solutions outlined in this section and are not satisfied with the results call Sensaphone Technical Support at 877 373 2700 or fol low the guidelines for shipping the Model 400 to Sensaphone for repair see Appendix F ERROR MESSAGES The unit says Error 1 An invalid value has Only enter values within the been entered or too much allowed programming range time has passed without and make programming entering a value changes in a timely fashion The unit says Error 2 Programming changes Unlock the keypad then make were attempted without programming changes unlocking the keypad 111 SENSAPHONE 400 User s Manual COMMUNICATIONS DIAL OUT 1 The Model 400 fails to dial out 112 The telephone number may be incorrectly programmed Tone or pulse the current dialing method is not compatible with the telephone line on which the Model 400 is installed Recognition Time is too long An alert condition does not remain in effect long enough to become a valid alarm The Model 400 is connected to an incompatible
22. telephone line Recheck programming steps Refer to Chapter 4 Section 4 2 1 Switch from the current setting from tone to pulse or from pulse to tone Refer to Chapter 4 Section 4 3 Reprogram Recognition Time Set the Recognition Time to the minimum duration required to create a valid alarm If possible test the new setting by deliberately creating an alert condition Refer to Chapter 5 Section 5 3 The Model 400 must be connected to a standard 2 wire analog telephone line not a digital extension to a phone system If the unit will not dial out and the factors previously listed have been ruled out try connecting the unit to a standard residential telephone line The Model 400 will not answer the telephone when called for a Status Report or alarm acknowledgment The Model 400 will not answer the telephone for Callback Acknowledgement The Model 400 recites the alarm message or Status Report over the telephone but is silent at the installation site The Model 400 and telephone answering device sharing the same line answer incoming calls simultaneously Appendix B Troubleshooting a Rings Until Answer is incorrectly pro grammed The Model 400 is con nected to an incompat ible telephone line You did not allow the telephone to ring 10 times Note If the TAD telephone answering device is disabled the telephone rings ten times before the Model 400 answers If the TAD
23. telephone lines Power surge protection is espe cially important if you live in a lightning prone area The ISOTEL Surge Protector Model IB 4 is available through Sensaphone See Appendix D 2 4 POWER SUPPLY AND BATTERY BACKUP The Model 400 is provided with a DC power transformer that will plug into any standard 120 VAC outlet and a battery backup batteries not included that enables the unit to continue functioning if AC power is removed due to electric power disruption or failure The Model 400 uses six C cell alka line batteries Do not use rechargeable batteries Connect the DC power transformer into the jack on the back of the unit and plug the adapator into a 120VAC outlet NOTE Be sure that the DC transformer is plugged into an outlet before installing batteries To install the batteries remove the battery compartment door located on the front of the unit below the keypad Press down and slide the door away from the unit align batteries according to the diagram shown in Figure 2 2 and replace the hatch 7 Size a Size 7 Size Cc Cc Cc Size Size Size i c G s h c t p Figure 2 2 Battery Installation 2 5 STARTING THE MODEL 400 When the DC power transformer is first plugged into the electrical outlet the Model 400 automatically starts in RUN mode The System On light will begin to glow The unit will respond with Hello this is Sensaphone 400 2 6 RUN MODE AND STANDBY MODE 22 Pressin
24. the Model 400 see Chapter 2 Section 2 10 3 Press RUN The red light glows when the Model 400 returns to Run mode 4 Press SET 5 Press CONFIG CONFIG 6 The Model 400 audibly recites the configuration for each of the four zones If the zone is open the Model 400 recites the number of the zone and says normally open e If the zone is closed the Model 400 recites the number of the zone and says normally closed If the zone is configured as temperature the Model 400 recites the num ber of the zone followed by Temperature 5 1 2 INTERROGATING ZONE CONFIGURATION 1 Press WHAT IS 2 Press CONFIG CONFIG The Model 400 will audibly recite the configuration of each zone Chapter 5 Alarm Programming 5 2 ENABLE DISABLE ZONES This function allows you to enable or disable a zone s response to an alert condition An enabled zone will respond to an alert condition and allow dial out A disabled zone will cause dial out to be suppressed but any existing alert conditions will be revealed during the Status Report Enable disable programming is useful during wiring of zones see Chapter 2 or when a condition needs to be monitored but is not critical enough to be programmed for dial out reporting It is important to verify zone status after performing any task that requires disabling The default setting for all zones is enabled ON If an alert condition exists when zones are re ena
25. the four digit keypad security code plus to enter touch tone command mode If entered correctly the 400 will respond with OK and you can proceed to enter the commands If entered incorrectly the unit will give you one more chance If it is incorrect a second time the unit will say Error goodbye and hang up The commands are put together based on the letters of a touch tone tele phone See typical telephone keypad layout below abc def a 9 3 4 5 6 pars tuv 9 lt 0 Chapter 6 Acknowledgment Status Report amp Remote Access Many of the commands use three letters that represent an abbreviation of the selected command For example to Set a High limit on Zone 1 you would press S H 1 or in numeric form 7 4 1 The tables below list all of the touch tone commands that are supported Commands are listed in both character and numeric formats The key is used as an ENTER key Use the key to represent a negative sign or to rep resent the CODE key when programming telephone numbers Enable Disable Zones This command will toggle the selected zone between the enabled or dis abled state Description Touch Tone Command Enable Disable Zone Z 9 zone number Set and Recite High amp Low Alarm Limits The following commands are used to set or recite the Low Alarm Limit for any Zone Description Touch Tone Command Set Zone Low Limit
26. to the X terminal and the black wire to the C terminal On the 400 connect the red wire to the NO terminal Connect the black wire to the negative wire from the power supply Use a wire nut to complete this connection Connect the positive wire from the power supply to the C terminal on the model 400 thermostat SS Co N 12VDC Power Supply Step 4 Program the Thermostat Refer to the manufacturers instructions for programming the thermostat Be sure to program settings for both normal and vacation modes Controlling the Thermostat The operating mode of the thermostat normal vacation can be controlled at the Model 400 keypad or remotely via Touch Tone comands Both methods are described below 105 SEN 106 SAPHONE 400 User s Manual Keypad commands 1 To enable Vacation Mode press the SENSOR ON OFF key then the OUTPUT key The unit will respond by saying ON to indicate that Vacation Mode is set The Suitcase icon ii will appear and blink on the thermostat LCD 2 To enable Normal Mode press the SENSOR ON OFF key then the OUTPUT key The unit will respond by saying OFF to indicate that Normal Mode is set The Sun pt or Moon z icon will appear on the Li thermostat LCD N TouchTone Commands Call the Sensaphone When the unit answers it will begin reciting a sta tus report At any time during the ca
27. verify proper bat tery function unplug the unit and verify continued operation using batteries only If unit ceases to function first try reinstall ing the batteries If this is not successful replace the batteries Refer to Chapter 2 Section 2 4 for complete instructions Reprogram Recognition Time Set the Recognition Time to the minimum required before a valid alarm occurs If pos sible test the condition by deliberately creating an alert condition Refer to Chapter 5 Section 5 9 4 Ds The Model 400 does not recognize any alarm The batteries drain prematurely Appendix B Troubleshooting Zones for alarm are disabled Programmed Recognition Time is too long The unit s AC transformer is unplugged or for some other reason full AC power is not available to the unit Enable the zones for alarm Refer to Chapter 5 Section 5 2 Reprogram Recognition Time Set the Recognition Time to the minimum required for a monitored condition to become a valid alarm If possible test the condition by delib erately creating an alert condition Refer to Chapter 5 Section 5 3 The batteries will take over powering the unit when the AC transformer is unplugged from the 120 VAC outlet When storing the unit be sure to remove the batteries Refer to Chapter 2 Section 2 4 Be sure to use alkaline batteries do not use rechargeable batteries If the solutions offered above do not ap
28. 0 will operate with all standard analog telephone lines that accept pulse or tone dialing The Model 400 cannot be used on an exten sion line to dial its own telephone number Also it may not be installed on a party line pay telephone line or digital telephone system Certain private telephone systems and public switching equipment may not accept the Model 400 dialing or may generate an unacceptable ring signal In those cases a dedicated line may be required Consult the supplier of your telephone system if you encounter problems If you do not have a modular telephone extension at the Model 400 s loca tion you must contact your local telephone company to have one installed there is a charge for this service If you have four pin jacks adapters are available to convert them to the modular plugs Contact your local tele phone company or electronics parts store CAUTION Never install telephone wiring during a lightning storm Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines 23 SENSAPHONE 400 User s Manual To install the telephone line plug one end of the modular cord into the line jack on the back of the model 400 as shown and plug the other end into any standard RJ11 phone outl
29. 400 User s Manual 100 Hello this is 555 5674 This is the Sensaphone 400 at John s Printing Express It is now 12 30 Am Zone two back door security sensor alarm exists it is not okay 4 seconds to hear on site sound from unit s microphone Hello this is 555 5674 This is the Sensaphone 400 at John s Printing Express It is now 12 30 Am Zone two back door security sensor alarm exists it is not okay 4 seconds to hear on site sound from unit s microphone Enter acknowledgement code NOTE It is important that your dial out telephone numbers be answered by you or other authorized personnel in order to ensure adequate response to an alarm Chapter 8 Controlling the Output CHAPTER 8 CONTROLLING THE OUTPUT The Sensaphone 400 includes a relay output that can be used to control a light siren or other device The output is a Form C Normally Open Normally Closed mechanical relay and is rated for up to 30VAC VDC 1A A sample wiring diagram is shown below 12VDC Power Supply Alarm Light Figure 1 Relay output connected to alarm The output can be programmed to operate in one of 9 automatic modes or it can operate in manual mode default The 9 automatic modes allow the output to automatically turn on and off based on individual alarms or any alarm In manual mode the output is controlled via keypad command or remotely via touch tone phone A description of each mode is described bel
30. CANCEL 4 5 TONE OR PULSE DIALING The Model 400 can dial out in pulse or Touch Tone Select the type of dialing in either pulse or tone depending upon the type of service pro vided by your telephone company The default is tone e To program for either pulse or tone 1 Press the SENSOR ON OFF key 2 Press PHONE NUMBER T P PHONE NUMBER T P The Model 400 will respond Tone to indicate that tone dialing is enabled or Pulse to indicate that pulse dialing is on and enabled 3 Repeat key sequence to switch between settings 4 6 SPECIAL DIALING The Model 400 has provisions for special dialing sequences Special dialing sequences allow e Dialing that requires an access number to connect with an outside line e Dialing that requires the pound or star e Dialing to a beeper or pager 47 SENSAPHONE 400 User s Manual A8 4 6 1 SPECIAL DIALING KEYS The following designated keys represent special functions when used with PHONE NUMBER entries 1 Pause OUTPUT PAUSE AM PAUSE represents a two second pause in dialing It can be used when an access number is required before dialing to an outside line For example in some cases a 9 or other number must be dialed first in order to get a dial tone for an outside line 2 Pound TEST FPG A pound may be required when calling some phone or beeper systems 3 Star RINGS TAD A star may be required when cal
31. Call Delay This is the programmed waiting period before the first telephone number is called to report an alarm Intercall Time This is the programmed waiting period in between sequential dialing of telephone numbers to report an alarm Chapter 3 Quick Start 4 THE ALARM IS e Max Calls a RN EES This is the total number of telephone When the alarm is calls that will be dialed in response acknowledged the dial out to any valid alarm Telephone process is cancelled and the numbers are dialed sequentially and audible on site alarm message continue to cycle until the maximum stops number of calls is reached If no acknowledgment occurs then at the completion of Max Calls all alarms are automatically acknowledged 37 SENSAPHONE 400 User s Manual 38 Chapter 4 Communications Programming CHAPTER 4 COMMUNICATIONS PROGRAMMING This chapter explains the keypad commands for communications program ming of the Model 400 including interrogation and resetting of the follow ing e Voice Messages e The Unit ID Number e Dial out Telephone Numbers e Tone or Pulse Dialing e Special Dialing with Pagers Beepers and Access Numbers e Dial out test mode e Rings Until Answer e Telephone Answering Device Compatibility e Listen in Time e Call Delay e Local Voice Mute e Voice Repetitions e Intercall Time e Maximum Number of Calls e The Clock e Security Code 4 1 VOICE MESSAGES The 400 s
32. E a CALIBRATE Chapter 5 Alarm Programming 3 Press the number key corresponding to the selected temperature zone CALL VOICE INTERCALL DELAY REPS TIME 4 MAX CALLS 5 7 OBTAINING CURRENT TEMPERATURE Current temperature readings for each temperature zone may be accessed at any time The Model 400 recites the zone number and the actual tem perature detected by the attached sensor for all zones configured as tem perature To obtain current temperature 1 Press WHAT IS 2 Press TEST F C 5 8 AC POWER MONITORING ENABLE DISABLE The Model 400 monitors AC power failure This command enables or dis ables the power failure detection feature When enabled the Model 400 will monitor power and dial out when AC power failure exceeds a programma ble span of time refer to AC Power Failure Recognition Time Section 5 9 The default setting for AC power monitoring is enabled on When dis abled the Model 400 will not dial out to report power failure 5 8 1 ENABLING DISABLING THE AC POWER ALARM 1 Press SENSOR ON OFF 2 Press POWER 0 ID NUMBER POWER e The Model 400 will say Power Alarm Disabled to indicate that the power alarm is disabled or e The Model 400 will say Power Alarm Enabled to indicate that the power alarm is enabled 3 Repeat key sequence to change settings 77 SENSAPHONE 400 User s Manual 5 9 AC POWER FAILURE RECOGNITION TIME The AC Power Failure Recognition Time
33. ECOGNITION LISTEN TIME TIME CLOCK SOUND 1D NUMBER POWER The Model 400 recites the digits as you press them 5 Press ENTER The Model 400 responds Okay 80 Chapter 5 Alarm Programming 5 10 2 INTERROGATING SOUND SENSITIVITY 1 Press WHAT IS 2 Press CALIBRATE i CALIBRATE 3 Press SOUND The Model 400 recites the programmed sound sensitivity level 9 LISTEN TIME SOUND 5 10 3 PROGRAMMING HIGH SOUND ALARM RECOGNITION TIME The Recognition Time for sound alarm monitoring ranges from 5 seconds to 60 seconds The default value is 8 seconds 1 Press SET 2 Press RECOGNITION TIME 7 RECOGNITION TIME 3 Press SOUND The Model 400 responds Enter seconds 9 LISTEN TIME SOUND 4 Using the number keys enter the number of seconds The Model 400 will recite the digits as they are pressed 1 2 3 CALL VOICE INTERCALL DELAY REPS TIME 4 5 6 MAX CALLS TEMP Limits ff CALIBRATE 7 8 9 RECOGNITION LISTEN TIME TME CLOCK SOUND tt ID NUMBER POWER 81 SENSAPHONE 400 User s Manual 5 Press ENTER 5 10 4 INTERROGATING HIGH SOUND ALARM RECOGNITION TIME The Recognition Time for sound alarm monitoring ranges from 5 seconds to 60 seconds The default value is 8 seconds 1 Press SET 2 Press RECOGNITION TIME 7 RECOGNITION TIME 3 Press SOUND The Model 400 responds Enter seconds 9 LISTEN TIME SOUND 5 11 HIGH SOUND ALARM ENABLE DISABLE 82 The Model 400
34. ED TO AS LIMITED WARRANTY OR WARRANTY IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS THIS WARRANTY INCLUDING ANY LIMITATIONS OF WARRANTY INDEMNIFICATION TERMS OR LIMITATION OF LIABILITY THEN YOU SHOULD NOT USE THE PRODUCT AND SHOULD RETURN IT TO THE SELLER FOR A REFUND OF THE PURCHASE PRICE THE LAW MAY VARY BY JURISDICTION AS TO THE APPLICABILITY OF YOUR INSTALLATION OR USE ACTUALLY CONSTITUTING ACCEPTANCE OF THE TERMS AND CONDITIONS HEREIN AND AS TO THE APPLICABILITY OF ANY LIMITATION OF WARRANTY INDEMNIFICATION TERMS OR LIMITATIONS OF LIABILITY 1 WARRANTOR In this Warranty Warrantor shall mean Dealer Distributor and or Manufacturer 2 ELEMENTS OF WARRANTY This Product is warranted to be free from defects in materials and craftsmanship with only the limitations and exclusions set out below 3 WARRANTY AND REMEDY One Year Warranty In the event that the Product does not conform to this warranty at any time during the time of one year from original purchase warrantor will repair the defect and return it to you at no charge This warranty shall terminate and be of no further effect at the time the prod uct is 1 damaged by extraneous cause such as fire water lightning etc or not maintained as reasonable and necessary or 2 modified or 3 improp erly installed or 4 misused or 5 repaired or serviced by someone other than Warrantors authorized personnel or someone expressly authorized by Warr
35. IBRATE 7 8 9 RECOGNITION LISTEN TIME TME CLOCK SOUND tt ID NUMBER POWER 4 Press ENTER The 400 will respond Okay STEP 3 SET DIAL OUT TELEPHONE NUMBERS To program dial out telephone numbers 1 Press SET 2 Press PHONE NUMBER PHONE NUMBER T P 3 Select which telephone number to program Press any unassigned num ber key from 1 to 4 to represent the new telephone number entry Model 400 will respond Enter number 1 2 3 CALL VOICE INTERCALL DELAY REPS TIME 4 MAX CALLS 33 SENSAPHONE 400 User s Manual 34 4 Enter the complete telephone number using the number keys The Model 400 will recite the digits as they are pressed CALL VOICE INTERCALL DELAY REPS TIME 4 5 6 MAX CALLS TEMP LIMITS CALIBRATE RECOGNITION LISTEN TIME TIME CLOCK SOUND ID NUMBER POWER 5 Press ENTER The unit will respond Okay 6 Repeat above procedure to program up to four separate telephone num bers STEP 4 SET TEMPERATURE LIMITS High and low temperature limits can be separately programmed for each zone that is configured as temperature Limits can range from 20 to 150 F or from 30 to 65 C Default settings are 10 F for low tempera ture and 100 F for high temperature Do not set temperature limits too close to normal room temperature since minor fluctuations could result in frequent and unnecessary alarm dialouts 1 Press SET 2 Press TEMP LIMITS 5 TEMP LIMITS 3 Using the nu
36. ITION TIME eeccesceceeeeJO 5 3 1 Programming Zone Recognition Time 71 5 3 2 Interrogating Zone Recognition Time 72 5 4 ESTABLISHING HIGH AND LOW TEMPERATURE LIMITS 72 5 4 1 Programming Temperature Limits for a Selected Zone 12 5 4 2 Disabling Alarm Response to High or Low Temperature 74 5 4 3 Interrogating High and Low Temperature Limits 74 5 5 TEMPERATURE SCALE ccc ccccccccscveeedd 5 6 TEMPERATURE CALIBRATION 2cccecceee eID 5 6 1 Programming Temperature Calibration 75 5 6 2 Interrogating Temperature Calibration 76 5 7 OBTAINING CURRENT TEMPERATURE 77 5 8 AC POWER MONITORING ENABLE DISABLE 77 5 8 1 Enabling Disabling the AC Power Alarm 77 5 9 AC POWER FAILURE RECOGNITION TIME 78 5 9 1 Programming Power Failure Recognition Time 78 5 9 2 Interrogating Power Failure Recognition Time 79 5 10 SOUND ALARM MONITORING esesesecse 79 5 10 1 Programming Sound Alarm Sensitivity 80 5 10 2 Interrogating Sound Sensitivity 80 5 10 3 Programming High Sound Alarm Recognition Time 81 5 10 4 Interrogating High Sound Alarm Recognition Time 82 5 11 HIGH SOUND ALARM ENABLE DISABLE 82 5 11 1 Changing Enabled Disabled High Sound Alarm 82 5 12 EXIT DELAY ecb ob cose ai ates o ps8 ei E E woe bie ek BOD 5 13 DESIGNATING A ZONE AS
37. If enabled the Model 400 recites Zone 2 76 degrees fahrenheit OK 5 3 ZONE RECOGNITION TIME The Zone Recognition Time is the length of time an alert condition must be present before a valid alarm exists and dial out is activated This time period is programmable from 0 minutes 0 seconds for immediate response up to a period of 540 minutes 0 seconds If an alert condition begins and then clears within the established Recognition Time no dial out will occur When an alert condition continues beyond the programmed Recognition Time the Model 400 initiates dial out The default setting for Zone Recognition Time is 0 minutes 3 seconds 5 3 1 PROGRAMMING ZONE RECOGNITION TIME 1 Press SET 2 Press RECOGNITION TIME 7 RECOGNITION TIME 3 Press the number 1 to 4 of the selected zone to be programmed HE CALL VOICE INTERCALL DELAY REPS TIME 4 MAX CALLS The Model 400 responds Enter minutes 70 Chapter 5 Alarm Programming 4 Using the number keys enter the minutes For example to set a Recognition Time of five minutes simply press 5 on the keypad The Model 400 recites the digits as they are pressed 1 2 E CALL VOICE INTERCALL DELAY REPS TIME 4 5 6 MAX CALLS i TEMP LiviTs ff CALIBRATE 7 8 9 RECOGNITION LISTEN TIME TME CLOCK SOUND tt ID NUMBER POWER 5 Press ENTER The Model 400 responds Enter seconds 6 Using the number keys enter the seconds The Model 400 recites the
38. L DELAY REPS TIME 4 5 6 MAX CALLS EATA CALIBRATE 7 8 9 RECOGNITION LISTEN TIME TME CLOCK SOUND tt ID NUMBER POWER Press ENTER The Model 400 responds OK 5 9 2 INTERROGATING POWER FAILURE RECOGNITION TIME 1 Press WHAT IS N 2 Press RECOGNITION TIME RECOGNITION TIME fe 3 Press POWER ID NUMBER POWER jie The Model 400 will recite the power Recognition Time 79 SENSAPHONE 400 User s Manual 5 10 SOUND ALARM MONITORING This feature allows you to program the level and duration of sound that will cause the Model 400 to respond to an alarm and dial out It may be useful to desensitize the Model 400 to sound if it is installed in an area with a relatively high noise level or where a loud noise occurs frequently but is not associated with an alarm In some applications it may be desirable to increase sound sensitivity to low sound levels 5 10 1 PROGRAMMING SOUND ALARM SENSITIVITY The sensitivity setting for sound alarm monitoring ranges from 1 to 160 A value of 1 makes the microphone the MOST sensitive to changes in sound The value 160 makes the microphone the LEAST sensitive to sound The default value is 32 1 Press SET 2 Press CALIBRATE a CALIBRATE 3 Press SOUND The Model 400 responds Enter number 9 LISTEN TIME SOUND 4 Using the number keys enter a value for sound sensitivity CALL VOICE INTERCALL DELAY REPS TIME 4 5 6 MAX CALLS TEMP LIMITS CALIBRATE R
39. NATURE INCLUDING BUT NOT LIMITED TO CLAIMS IN CONTRACT BREACH OF WARRANTY OR TORT AND WHETHER OR NOT CAUSED BY WARRANTORS NEGLIGENCE WITHOUT WAIVING ANY PROVISION IN THIS LIMITED WARRANTY IF A CIRCUMSTANCE ARISES WHERE WARRANTORS ARE FOUND TO BE LIABLE FOR ANY LOSS OR DAMAGE ARISING OUT OF MISTAKES NEGLIGENCE OMISSIONS INTERRUPTIONS DELAYS ERRORS OR DEFECTS IN WARRANTORS PRODUCTS OR SERVICES SUCH LIABILITY SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY THE CUSTOMER FOR WARRANTORS PRODUCT AND SERVICES OR 250 00 WHICHEVER IS GREATER YOU HEREBY RELEASE WARRANTORS FROM ANY AND ALL OBLIGATIONS LIABILITIES AND CLAIMS IN EXCESS OF THIS LIMITATION INDEMNIFICATION AND COVENANT NOT TO SUE YOU WILL INDEMNIFY DEFEND AND HOLD HARMLESS WARRANTORS THEIR OWNERS DIRECTORS OFFICERS EMPLOYEES AGENTS SUPPLIERS OR AFFILIATED COMPANIES AGAINST ANY AND ALL CLAIMS DEMANDS OR ACTIONS BASED UPON ANY LOSSES LIABILITIES DAMAGES OR COSTS INCLUDING BUT NOT LIMITED TO DAMAGES THAT ARE DIRECT OR INDIRECT INCIDENTAL SPECIAL OR CONSEQUENTIAL AND INCLUDING ATTORNEYS FEES AND LEGAL COSTS THAT MAY RESULT FROM THE INSTALLATION OPERATION USE OF OR INABILITY TO USE WARRANTORS PRODUCTS AND SERVICES OR FROM THE FAILURE OF THE WARRANTORS SYSTEM TO REPORT A GIVEN EVENT OR CONDITION WHETHER OR NOT CAUSED BY WARRANTORS NEGLIGENCE YOU AGREE TO RELEASE WAIVE DISCHARGE AND COVENANT NOT TO SUE WARRANTORS THEIR OWNERS DIRECTORS OFFICE
40. OUND Disabled Temperature Scale Selects between SENSOR ON OFF Fahrenheit or Fahrenheit Fahrenheit and Celsius F C Celsius Security Code Prohibits programming SET or WHAT IS none changes CODE 4 digit code Callback Turns Callback SENSOR ON OFF Enabled Disabled Acknowledgment Acknowledgment on or off PHONE Disabled 12 SENSAPHONE 400 User s Manual 122 Appendix D Accessories APPENDIX D ACCESSORIES The sensors listed below are available from Sensaphone and represent the most commonly used zone devices Other dry contact sensors designed for more specialized applications may also be used Commercial or industrial electrical supply houses can provide devices to monitor virtually any con dition For further information contact Sensaphone Customer Service at 877 373 2700 PART FGD 0006 FGD 0007 FGD 0010 FGD 0013 FGD 0022 FGD 0064 FGD 0027 FGD 0049 FGD 0054 FGD 0056 FGD 0063 XFR 0024 FGD 0100 FGD 0101 FGD 0205 SENSOR SWITCH Magnetic Reed Door and Window Switch Infrared Motion Detection Sensor 50 two conductor 22AWG Shielded Cable Spot Water Detection Sensor Temp Alert Temperature Switch Dual Setback Thermostat Humidistat Humidity Switch Smoke Detection Sensor for 11OVAC PowerOut Alert Power Failure Switch Zone Water Detection Sensor Additional 10 Water Rope for FGD 0056 12VDC Power Supply for Thermostat Room Temperature Sensor Weatherproof Temperature Senso
41. RS EMPLOYEES AGENTS SUPPLIERS OR AFFILIATED COMPANIES FOR ANY AND ALL LIABILITIES POTENTIALLY ARISING FROM ANY CLAIM DEMAND OR ACTION BASED UPON ANY LOSSES LIABILITIES DAMAGES 8 OR COSTS INCLUDING BUT NOT LIMITED TO DAMAGES THAT ARE DIRECT OR INDIRECT INCIDENTAL SPECIAL OR CONSEQUENTIAL AND INCLUDING ATTORNEYS FEES AND LEGAL COSTS THAT MAY RESULT FROM THE INSTALLATION OPERATION USE OF OR INABILITY TO USE WARRANTORS PRODUCTS AND SERVICES OR FROM THE FAILURE OF THE WARRANTORS SYSTEM TO REPORT A GIVEN EVENT OR CONDITION WHETHER OR NOT CAUSED BY WARRANTORS NEGLIGENCE EXCEPT AS NECESSARY TO ENFORCE THE EXPRESS TERMS OF THIS LIMITED WARRANTY EXCLUSIVE WARRANTY THE LIMITED WARRANTY OR WARRANTIES DESCRIBED HEREIN CONSTITUTE THE SOLE WARRANTY OR WARRANTIES TO THE PURCHASER ALL IMPLIED WARRANTIES ARE EXPRESSLY DISCLAIMED INCLUDING THE WARRANTY OF MERCHANTABILITY AND THE WARRANTY OF FITNESS FOR A PARTICULAR USE AND THE WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE AND THE WARRANTY OF NON INFRINGEMENT AND OR ANY WARRANTY ARISING FROM A COURSE OF DEALING USAGE OR TRADE PRACTICE It must be clear that the Warrantors are not insuring your premises or busi ness or guaranteeing that there will not be damage to your person or property or business if you use this Product You should maintain insurance coverage sufficient to provide compensation for any loss damage or expense that may arise in connection with the use of prod
42. SENSAPHONE REMOTE MONITORING SOLUTIONS SENSAPHONE 400 User s Manual 400 SENSAP NES as 2 a E a_l gae zug Stay informed and in control of vital environmental conditions and processes with the fully programmable Sensaphone 400 LIT 0129 SENSAPHONE Model 400 User s Manual Version 1 5 1 SENSAPHONE 400 User s Manual Every effort has been made to ensure that the information in this docu ment is complete accurate and up to date PHONETICS Inc assumes no responsibility for the results of errors beyond its control PHONETICS Inc also cannot guarantee that changes in equipment made by other manufac turers and referred to in this manual will not affect the applicability of the information in this manual Copyright 2006 by Phonetics Inc d b a Sensaphone First Edition version 1 5 1 June 2013 Written and produced by Sensaphone Please address all comments on this publication to SENSAPHONE 901 Tryens Road Aston PA 19014 www sensaphone com Sensaphone is a registered trademark of Phonetics Inc Touch Tone is a registered trademark of AT amp T IMPORTANT SAFETY INSTRUCTIONS Your Model 400 has been carefully designed to give you years of safe reli able performance As with all electrical equipment however there are a few basic precautions you should take to avoid hurting yourself or damaging the unit e Read the installation and operating instructions in this ma
43. TERCALL TIME 3 INTERCALL TIME The Model 400 will recite the programmed Intercall Time 6 SENSAPHONE 400 User s Manual 4 14 MAXIMUM NUMBER OF CALLS MAX CALLS 62 The Max Calls feature controls the total number of repeated calling attempts by the Model 400 in the event of an alarm When an alarm occurs the dial out process begins and continues to cycle through your pro grammed telephone numbers until the alarm is acknowledged or until the maximum number of calls is reached The Max Calls setting regulates the number of calls that will be made as a result of any alarms if more than one alarm is detected at once or if a second alarm occurs during dial out on the first alarm the Max Calls setting will start the calling process from zero until the programmed number of calling attempts are completed The default setting for Max Calls is 100 but it may be programmed from 1 to 255 calls Max Calls is cancelled when an alarm is acknowledged If the maximum number of calls is completed and no alarm acknowledgement has occurred the Model 400 will automatically acknowledge any alarm and stop the dial out NOTE If only one telephone number is programmed the Model 400 will dial out a maximum of 15 times to report an alarm in accordance with FCC rules 4 14 1 PROGRAMMING MAX CALLS To program Max Calls 1 Press SET 2 Press MAX CALLS 4 MAX CALLS The Model 400 will respond Enter number 3 Using the number k
44. UTPUT PAUSE AM 6 Enter the complete telephone number using the number keys The Model 400 will recite the digits as they are pressed 1 2 3 CALL voice i INTERCALL DELAY REPS TIME 4 5 6 MAX CALLS M TEMP LIMITS ff CALIBRATE 7 8 RECOGNITION LISTEN TIME TME CLOCK SOUND 0 ID NUMBER POWER 7 Press ENTER The Model 400 will say Okay 50 Chapter 4 Communications Programming 4 6 3 INCORPORATING A POUND OR STAR Incorporate a pound or star if it is normally included in tele phone number 1 Press SET 2 Press PHONE NUMBER PHONE NUMBER T P 3 Press any unassigned number key from 1 to 4 to represent the new tele phone number entry Model 400 will respond Enter number 1 2 3 CALL Voice INTERCALL DELAY REPS TIME 4 5 6 MAX CALLS fl TEMP LimiTs CALIBRATE 4 Enter the telephone number using the number keys The Model 400 will recite the digits as they are pressed 1 2 3 CALL voice i INTERCALL DELAY REPS TIME 4 5 6 MAX CALLS fM TEMP LiMiTs CALIBRATE 7 8 9 RECOGNITION LISTEN TIME TME CLOCK SOUND 0 ID NUMBER POWER 5 Position the pound or star within the telephone number where required by pressing the designated keys The Model 400 will say pound or star each time the key is pressed RINGS TAD OR 6 Enter any remaining digits of the telephone number 7 Press ENTER The Model 400 will say Enter 51 SENSAPHONE 400 User s Man
45. amming 31 SENSAPHONE 400 User s Manual 3 3 QUICK START PROGRAMMING STEPS 32 STEP 1 SET CONFIGURATION OF ZONES The Model 400 will scan the 4 external zones and determine if they are N O normally open N C normally closed or Temperature If external sensors are added make sure they are in their normal positions before proceeding refer to Chapter 5 Section 5 1 1 Press STANDBY to place the Model 400 in Standby mode N If you have external sensors available wire the sensors to the zones on the back of the Model 400 see Chapter 2 Section 2 10 Otherwise skip this step and move to step 3 W Press RUN The System On light glows when the Model 400 returns to Run mode 4 Press SET on Press CONFIGURE CONFIG The Model 400 will audibly recite the new configuration for each of the four zones responding with normally open normally closed or Temperature If a zone is unused it is treated as normally open STEP 2 SET THE ID NUMBER It is recommended that you set the ID number to reflect the telephone number on which the Model 400 is installed 1 Press SET oO 2 Press ID NUMBER 0 ID NUMBER POWER Chapter 3 Quick Start 3 Using the number keys enter the digits up to 16 are permitted for the ID number The Model 400 will recite the digits as they are pressed 1 2 3 CALL VOICE INTERCALL DELAY REPS TIME 4 5 6 MAX CALLS TEMP LIMITS J CAL
46. an alarm before dial out begins During this time the Model 400 will audibly repeat its alarm message unless the Local Voice Mute feature has been activated refer to Section 4 10 The default for Call Delay is 30 seconds Call Delay can be programmed from 0 seconds to 60 minutes 1 hour Chapter 4 Communications Programming 4 10 1 PROGRAMMING THE CALL DELAY To program the Call Delay 1 Press SET 2 Press CALL DELAY 1 CALL DELAY The Model 400 will respond Enter minutes 3 Using the number keys enter the minutes CALL VOICE INTERCALL DELAY REPS TIME 4 5 6 MAX CALLS TEMP LIMITS CALIBRATE RECOGNITION LISTEN TIME TIME CLOCK SOUND ID NUMBER POWER The Model 400 recites the digits as they are pressed 4 Press ENTER The Model 400 responds Enter seconds 5 Using the number keys enter the seconds The Model 400 recites the digits as you press them 6 Press ENTER The Model 400 responds Okay 4 10 2 INTERROGATING CALL DELAY To interrogate Call Delay 1 Press WHAT IS 57 SENSAPHONE 400 User s Manual 2 Press CALL DELAY 1 CALL DELAY The Model 400 will recite the programmed Call Delay 4 11 LOCAL VOICE MUTE 58 When the Model 400 dials out to report an alarm it also audibly recites the alarm message through it s speaker The Local Voice Mute command allows you to turn off the speaker at the Model 400 s site during alarm dialouts and status call ins This feature
47. antor s to make such service or repairs 6 used in a manner or purpose for which the product was not intended or 7 sold by original purchaser LIMITED WARRANTY LIMITATION OF DAMAGES AND DISCLAIMER OF LIABILITY FOR DAMAGES THE WARRANTOR S OBLIGATION UNDER THIS WARRANTY IS LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCT AT THE WARRANTOR S OPTION AS TO REPAIR OR REPLACEMENT IN NO EVENT SHALL WARRANTORS BE LIABLE OR SENSAPHONE 400 User s Manual RESPONSIBLE FOR PAYMENT OF ANY INCIDENTAL CONSEQUENTIAL SPECIAL AND OR PUNITIVE DAMAGES OF ANY KIND INCLUDING BUT NOT LIMITED TO ANY LABOR COSTS PRODUCT COSTS LOST REVENUE BUSINESS INTERRUPTION LOSSES LOST PROFITS LOSS OF BUSINESS LOSS OF DATA OR INFORMATION OR FINANCIAL LOSS FOR CLAIMS OF ANY NATURE INCLUDING BUT NOT LIMITED TO CLAIMS IN CONTRACT BREACH OF WARRANTY OR TORT AND WHETHER OR NOT CAUSED BY WARRANTORS NEGLIGENCE IN THE EVENT THAT IT IS DETERMINED IN ANY ADJUDICATION THAT THE LIMITED WARRANTIES OF REPAIR OR REPLACEMENT ARE INAPPLICABLE THEN THE PURCHASER S SOLE REMEDY SHALL BE PAYMENT TO THE PURCHASER OF THE ORIGINAL COST OF THE PRODUCT AND IN NO EVENT SHALL WARRANTORS BE LIABLE OR RESPONSIBLE FOR PAYMENT OF ANY INCIDENTAL CONSEQUENTIAL SPECIAL AND OR PUNITIVE DAMAGES OF ANY KIND INCLUDING BUT NOT LIMITED TO ANY LOST REVENUE BUSINESS INTERRUPTION LOSSES LOST PROFITS LOSS OF BUSINESS LOSS OF DATA OR INFORMATION OR FINANCIAL LOSS FOR CLAIMS OF ANY
48. aphone 400 to raise the thermostat and increase the heat Most furnaces use a typical 4 wire heat cooling or 3 wire heat only thermostat The Sensaphone can easily control these types of thermostats If your heating source consists of high voltage electric baseboard heat ers you should consult a qualified electrician or heating professional for proper installation of the Sensaphone remote control facility Electric baseboard heaters may utilize either a low voltage 2 wire thermostat or a direct control high voltage thermostat Only the low voltage thermostat may be directly connected to the Sensaphone 8 3 1 SINGLE THERMOSTAT CONTROL There are two installation methods that can be used to remotely change the thermostat setting in your cottage or cabin the single thermostat method and the dual thermostat method see section 8 3 2 for details on the dual thermostat method The single thermostat method requires you to install a model with an input to switch between two temperature set tings Sensaphone offers a 7 day programmable thermostat and power supply which has this feature order part s FGD 0064 amp XFR 0024 This thermostat has been carefully chosen to work with the model 400 to allow remote control between normal or vacation mode You will need to replace your current thermostat so if you are unsure about performing this work yourself please contact a licensed heating cooling professional for instal lation assistance Fol
49. as a pilot light The second thermostat the one pre set for your preferred temperature when you arrive at your cottage or cabin should be located in your normal living space This would likely be your existing thermostat already located in a suitable location by your heating professional at the time your furnace was installed By connecting these two thermostats together in a parallel fashion and by passing the low voltage supply through the Sensaphone See Figure 1 you can remotely or locally decide which thermostat is in control of your fur nace It is recommended that the away thermostat be connected to the NC Normally Closed terminal while the home thermostat be connected to the NO Normally Open terminal of the Sensaphone This way it s easy to understand which state your furnace is in Output ON Home and Output OFF Away The supply voltage from your furnace typically the wire labeled R or 24VAC should always be connected to the C Common ter minal on the 400 FURNACE Away Thermostat 24 VAC Transformer Figure 1 Dual Thermostat Setup Note This is a typical configuration when using standard single zone heat cool thermostats For ease of use it is recommended that both thermostats be the same model Note also that all thermostats may not be compatible with the dual thermostat wiring diagram Consult your heating cooling professional for in
50. be a Warranty Registration Card Please take the time to fill this out and mail The One Year Limited Warranty is explained in the front of this manual 2 1 OPERATING ENVIRONMENT The Model 400 should be installed and operated in a clean dry area that provides space for wiring sensors to the screw terminals near an AC power source and telephone line Operating temperature ranges from 32 Fahrenheit 0 Celsius to 122 Fahrenheit 50 Celsius NOTE The Model 400 is a sensitive electronic device Do not install the Model 400 near strong electrostatic electromagnetic or radioactive fields Do not expose to humid environments fumes or corrosive vapors 2 2 MOUNTING Flat Mount Place the Model 400 on top of a desk or other horizontal surface Wall Mount Mount on a wall with two flathead screws using the keyholes on the back panel of the unit Place the flathead screws or bolts 4 apart at the desired height from the floor Hook the unit over the screws and toward the floor Refer to Figure 2 1 O 7 a 4 6 REAR OF UNIT Figure 2 1 Wall Mount 2 3 POWER SURGE PROTECTION The Model 400 can be damaged by power surges and lightning through the telephone line and the 120 VAC power supply Although the Model 400 has built in surge protection we recommend that additional protection be obtained for the unit and for any electronic equipment that is attached 21 SENSAPHONE 400 User s Manual to your power supply and
51. ber key from 1 to 4 representing the telephone number you want to erase 1 2 3 CALL VOICE INTERCALL DELAY REPS TIME MAX CALLS E 4 Press ENTER The Model 400 will say Number erased 45 SENSAPHONE 400 User s Manual 4 4 DIAL OUT TEST MODE 46 The 400 allows you to test your telephone programming by simulating an alarm dialout to any programmed telephone number This can be a valu able tool for insuring that your programming is correct and also for trou bleshooting dialing problems In this mode all signals on the telephone line are audible through the local speaker 4 4 1 TO TEST A DIALOUT PHONE NUMBER 1 Press the SET key 2 Press the TEST key The 400 will say Enter Number 3 Press a number key 1 4 corresponding to the phone number entry you wish to test and press ENTER 1 2 3 CALL VOICE INTERCALL DELAY REPS TIME 4 MAX CALLS The 400 will dial the number and announce the date and time for voice calls or send its ID number for pager calls 4 4 2 MANUALLY DIAL A TELEPHONE NUMBER 1 Press the SET key 2 Press the TEST key TEST FPC The 400 will say Enter number Chapter 4 Communications Programming ve Press 0 then ENTER to enter manual dialing mode The 400 will go off hook and you should hear a dial tone through the speaker Press any number keys to dial a telephone number 0 ID NUMBER POWER Press ALARM CANCEL to hang up and exit the test ALARM
52. bled Recognition Time will restart refer to Section 5 3 If the sensor is configured as not used the unit will respond Error the zone is off Refer to section 5 13 to designate as used 5 2 1 CHANGING ENABLED DISABLED ZONE STATUS 1 Press SENSOR ON OFF 2 Press the number 1 to 4 of the selected zone to enable disable The Model 400 says Alarm Disabled to indicate disabled or Alarm Enabled to indicate enabled 1 2 3 CALL voice INTERCALL DELAY REPS TIME 4 MAX CALLS 5 2 2 VERIFYING ENABLED DISABLED ZONE STATUS 1 Press WHAT IS 2 Press STATUS STATUS The Model 400 audibly recites the current status of every zone In a Status Report each zone is first identified by its zone number followed by a report that specifies parameters currently affecting that zone If a zone is disabled the word Alarm Disabled immediately follows the number recited for that zone 69 SENSAPHONE 400 User s Manual For example zone 3 is configured as a normally open dry contact zone During the Status Report e If disabled the Model 400 recites Zone 3 the Alarm is Disabled for zone 3 e If enabled the Model 400 recites Zone 3 OK for zone 3 In another example zone 2 is configured as a temperature zone The cur rent temperature is 76 degrees During a Status Report e If disabled the Model 400 recites Zone 2 the alarm is disabled it is now 76 degrees fahrenheit OK e
53. condition must exist to trip an alarm Length of time the power must be off to trip an alarm Length of time the sound must be high to trip an alarm Real time clock Microphone sensitivity for high sound level alarm Length of listen in time during call in status report Number of rings until unit answers an incoming call TEMP LIMITS zone SET or WHAT IS CALIBRATE zone SET or WHAT IS RECOGNITION TIME SET or WHAT IS RECOGNITION TIME POWER SET or WHAT IS RECOGNITION TIME SET or WHAT IS CLOCK time AM or PM SET or WHAT IS CALIBRATE SOUND SET or WHAT IS LISTEN TIME SET or WHAT IS RING Max 150 F 65 C High 100 F Min 10 Max 10 Min 00 00 Max 540 00 min sec 00 03 min sec Min 0 00 Max 540 00 min sec 05 00 min sec 00 08 min sec 12 00 am Min 1 unit Max 160 units Min 0 sec Max 255 sec Min 1 ring Max 15 rings press ENTER after all Key Sequences starting with SET 119 SENSAPHONE 400 User s Manual P besten Key secures EA Parameter p Key Sequence Response TAD Telephone Answering Device Compatibility ID Number Dialout Test Output Mode Output Control Sets the unit s telephone number Permits testing of dialout Telephone numbers Sets the relay output Mode Switches the relay output On or Off manual mod
54. d proceeds to dial the next telephone number Telephone numbers are dialed sequentially and this cycle continues for the number of Max Calls programmed If no acknowledgment occurs then at the completion of Max Calls the alarm is automatically acknowledged and the dial out Max Calls process is terminated Acknowledgment NOTE Acknowledging the alarm does not correct the situation The alarm condition will still exist until the sensor is restored to its normal state 7 2 EXAMPLE A DIAL OUT TELEPHONE CALL The following parameters are selected for demonstration purposes e Model 400 Unit ID Number is set to 555 5674 It is currently installed at your place of business Dial out Telephone Number 1 is programmed to 555 1234 your home telephone number e Voice Repetitions are set to 4 The Model 400 is detecting an alarm on zone 2 The telephone rings at 555 1234 your home number You answer the telephone and hear the following message Hello this is 555 5674 This is the Sensaphone 400 at John s Printing Express It is now 12 30 Am Zone two back door security sensor alarm exists it is not okay 4 seconds to hear on site sound from unit s microphone Hello this is 555 5674 This is the Sensaphone 400 at John s Printing Express It is now 12 30 Am Zone two back door security sensor alarm exists it is not okay 4 seconds to hear on site sound from unit s microphone 99 SENSAPHONE
55. digital speech recording feature allows you to record custom messages for each of the four Zones and an ID Message This means that when the 400 calls you during an alarm you will hear a personalized Voice Message identifying the unit and telling you exactly what alarm condition exists You can record a separate message for each of the four Zones The message can run a maximum of 5 seconds The ID Message can be a maxi mum of 8 seconds You can shorten the message length by pressing the ENTER key after reciting the message The ID Message is used to identify the unit This could be a particular building name its location address or city or some other identifier 39 SENSAPHONE 400 User s Manual 40 To program the ID Message 1 Press the SET key 2 Press the MESSAGE key The 400 will say Enter Message Number MESSAGE 3 Press the ID key number 0 key 0 ID NUMBER POWER 4 When the unit beeps begin speaking your message into the microphone The unit will say OK when the recording time has elapsed then it will play back your recorded message To play back the ID Message 1 Press the WHAT IS key 2 Press the MESSAGE key MESSAGE 3 Press the ID key number 0 key 0 ID NUMBER POWER The 400 will play back your recorded message The Zone Messages are used to identify the device or condition being mon itored such as temperature humidity equipment alarms security alarms etc To p
56. e Program or recite voice messages Voice Message Zone Configuration Program or recite zone configuration Turns call progress Detection on or off Call Progress Telephone Number Status Report Run Standby Mode Program or recite dialout telephone numbers Recites a Status Report Changes the operating mode between run and standby 120 Enable Disable Ct SET TEST 1 8 1 8 SET OUTPUT 1 4 PHONE OFF OUTPUT 0 4 a SET or WHAT IS MESSAGE RECOGNITION TiME zone SET or WHAT IS temp NO NC Enable Disable Enabled SENSOR ON OFF Disabled TAD SET ID NUMBER SENSOR ON CONFIG SENSOR ON OFF CONFIG SET PHONE NUMBER 1 8 WHAT IS STATUS RUN STANDBY Appendix D Accessories Parameter Description Key Sequence Response Default Speaker Mute Turns off the speaker during SENSOR ON OFF On or Off off alarm conditions MUTE Designating A Removes zone from status SENSOR ON OFF On or Off Zone Unused and alarm reports SET zone Zone Enable Turns zone alarm SENSOR ON OFF Enabled Enabled Disable detection on or off zone Disabled Power Alarm Turns power alarm detection SENSOR ON OFF Enabled Enabled Enable Disable on or off POWER Disabled Sound Alarm Turns high sound level alarm SENSOR ON OFF Enabled Enabled Enable Disable detection on or off S
57. e they must be connected in series Connect one lead from the first sensor to the num bered screw of the alert zone Next take the other lead from the first sen sor and connect it to one lead from the next sensor Continue connecting sensors end to end until you have connected all of your sensors Take the second lead from the last sensor and connect it to the common screw on the Model 400 See Figure 2 8 Multiple N C sensors are typically magnetic reed switches to monitor the security of windows and doors 27 SENSAPHONE 400 User s Manual SOGS0OSS ZONES Multiple normally closed sensors wired in series example using Input 2 9 Alert condition occurs when a switch is opened 7 Jo Figure 2 8 Multiple Normally Closed Sensors To wire several normally open sensors to one alert zone connect them in parallel To do this take one lead from each sensor and attach it to the numbered terminal Then take the second lead from each sensor and attach each to the corresponding common screw Refer to Figure 2 9 Alert condition occurs when a normally open ra switch closes oe e e SOCSOSSS ZONES Figure 2 9 Multiple Normally Open Sensors 28 Chapter 2 Installation 2 12 OUTDOOR WIRING When wiring sensors outdoors DO NOT allow exposed wires to run freely in open air under such conditions the Model 400 is susceptible to serious damage during a lightning storm Depending upon the dista
58. e Callback Acknowledgement 1 Press SENSOR ON OFF 2 Press STATUS STATUS The Model 400 will say Callback Acknowledgement Enabled to indicate that Callback Acknowledgment is Enabled or Callback Acknowledgement Disabled to indicate that Callback Acknowledgement is Disabled This method of remote alarm acknowledgment works with any telephone pulse rotary or Touch Tone Example The Model 400 calls you with an alarm message You answer the call with a rotary or pulse telephone and do the following e You listen to the message and hang up e Then you call the Model 400 back on any telephone You must wait for 10 rings this signals the Model 400 to answer your telephone call Make Chapter 6 Acknowledgment Status Report amp Remote Access sure to call back within the programmed setting for Intercall Time refer to Chapter 4 Section 4 12 When the Model 400 answers your return call it announces the alarm Then it says Alarm Acknowledged This indicates that the alarm has been acknowledged NOTE If you have the TAD feature telephone answering device enabled call the unit and let the phone ring once then hang up Wait a few seconds then call the unit back a second time The model 400 will now answer on the first ring If TAD is disabled the telephone must be allowed to ring 10 times This serves as a precaution against a random alarm acknowledgment Refer to Chapter 4 Section 4 7 for complete
59. e that beeping alarms that have a half second or more of silence between beeps will not be detected Other programming options that apply to the microphone include setting the length of time before a high sound causes an alarm If this sound level exists for 8 consecutive seconds default or for the pro grammed length of time the Model 400 will dial out with an alarm mes sage NOTE The proximity of the audible alarm to the microphone is extremely important Normally the Model 400 and the audible alarm must be in the same room The maximum distance can vary considerably depending on the alarm the acoustics and the size of the room During an alarm dial out the microphone allows four second intervals to listen in to sounds at the Model 400 s location When calling for a Status Report the microphone permits listening to on site sounds for a programmed time interval 2 9 ALERT ZONES Open the input output wiring door located above the keypad The Model 400 can monitor up to 4 zones represented by the numbered terminal screws shown in Figure 2 5 below SMALTO ZONES Figure 2 5 Alert Zones Zones are configured as either dry contact or temperature A zone config ured as dry contact can be used with any normally open N O or normally closed N C device Open refers to an opened circuit path if conditions cause the circuit to close an alert condition occurs Closed refers to a continuous circuit path
60. ed By 130
61. entering the security code first this error message occurs 4 16 2 UNLOCKING THE KEYPAD To unlock the keyboard 1 Press WHAT IS 2 Press CODE The Model 400 will say Enter Security Code 65 SENSAPHONE 400 User s Manual 3 Using the number keys enter the digits for the code 1 2 3 CALL Voice INTERCALL DELAY REPS TIME 4 5 3 MAX CALLS EE a 7 8 9 RECOGNITION LISTEN TIME TME CLOCK SOUND 0 ID NUMBER POWER 4 Press ENTER If the correct code is entered the Model 400 will say OK If the wrong code is entered the Model 400 will say Error 2 66 Chapter 5 Alarm Programming CHAPTER 5 ALARM PROGRAMMING This chapter explains the alarm programming and monitoring capabilities of the Model 400 with specific instructions for the following features e Configure zones as dry contact or temperature e Enable disable zones e Program alarm Recognition Time for each zone e Program high and low temperature limits Disable alarm response to high or low temperature e Program temperature in Fahrenheit or Celsius scale e Calibrate temperature e Obtain current temperature e Program AC power failure Recognition Time e Enable disable AC power monitoring e Program sound level sensitivity e Program high sound Recognition Time e Disable alarm response to high sound e Use Exit Delay via Status Report 5 1 ZONE CONFIGURATION In preparing the Model 400 to sense an alert condition the zones must be
62. et Refer to Figure 2 4 AC Power gt Transformer plug into 120 VAC outlet RJ11 Outlet for modular Female Telephone Jack telephone jack X connect telephone here Modular Plug plug into RJ1 jack Figure 2 4 Installing the Telephone Line On the back of the Model 400 is an extra female telephone jack labeled EXT This is provided so that a telephone or other answering device may be used on the same line as the unit It is not necessary to hook up a telephone for the Model 400 to operate This extension jack features Line Seizure which means that it will disconnect the extension jack when the Model 400 needs to make a telephone call To ensure that the unit has pri ority over any other device on the line you must connect all extensions to this jack see figure On the unit there are two RJ11C phone jacks e The RJ11C jack labeled LINE is to be connected to the incoming line of your phone service ahead of all other phones or telephone extensions e The RJ11C telephone jack labeled EXT is to be connected to all extensions f INCOMING PHONE SERVICE O EXTENSIONS all ut 24 Chapter 2 Installation 2 8 THE MICROPHONE The Model 400 is provided with a built in microphone which is used to monitor high sound levels produced near the installation site The sensitiv ity of the microphone is configurable and will detect a continuous as well as a pulsating alarm Not
63. eys enter a value The Model 400 will recite the dig its as you press them 1 2 3 CALL voice Mf INTERCALL DELAY REPS TIME 4 5 3 MAX CALLS EAT E 7 8 9 RECOGNITION LISTEN TIME TME CLOCK SOUND 0 ID NUMBER POWER Chapter 4 Communications Programming 4 Press ENTER The Model 400 responds Okay 4 14 2 INTERROGATING MAX CALLS To interrogate Max Calls 1 Press WHAT IS 2 Press MAX CALLS 4 MAX CALLS The Model 400 will recite the value set for Max Calls 4 15 THE CLOCK The Model 400 has a built in clock The power up time is 12 am The clock will keep time from 12 am until you program the current time It will then keep time from your programmed time If the AC power fails the clock will continue to keep time until the battery back up fails It will then reset to 12 am when power is restored An incorrect time is a good indication that the power has failed and the batteries have been expended 4 15 1 SETTING THE CLOCK To set the clock 1 Press SET 2 Press CLOCK 8 CLOCK 63 SENSAPHONE 400 User s Manual 3 Using the number keys enter the correct time The Model 400 will recite the digits as they are pressed 1 2 3 CALL voice INTERCALL DELAY REPS TIME 4 5 6 MAX CALLS TEMP LiMITS ff CALIBRATE 7 8 9 RECOGNITION LISTEN TIME TIME CLOCK SOUND 0 ID NUMBER POWER 4 If the time is AM press the AM key The Model 400 will say am If the time is PM press the PM key
64. g the RUN STANDBY key on the Model 400 keypad will alternately activate or deactivate the unit If the unit is activated and in RUN mode the system on light glows steadily In STANDBY mode the system on light goes out but will blink every few seconds to indicate that power is still sup plied to the unit Chapter 2 Installation In RUN mode the Model 400 is able to receive incoming calls and to dial out automatically in the event of an alarm on one of the monitored condi tions To enter STANDBY mode press RUN STANDBY As soon as the Model 400 enters STANDBY mode it responds with Goodbye The system on light immediately goes out and then resumes with a blink every few seconds While in STANDBY mode all functions are disabled but programmed memory is preserved Upon exiting STANDBY mode any currently existing alarms will be announced NOTE STANDBY mode is not equivalent to power off an electrical source such as the 120 VAC or the battery backup continues to provide full power to the unit If the unit is placed in STANDBY mode unplugged from the 120 VAC outlet and placed in storage the batteries will continue to power the Model 400 discharging until they fail Consequently batteries should always be removed from the unit following disconnection from any 120 VAC outlet prior to storage Press the RUN STANDBY key again to return to RUN mode Figure 2 3 The RUN STANDBY Key 2 7 TELEPHONE LINE The Model 40
65. ice message until the telephone is answered at the extension Example SET PHONE NUMBER any unassigned number key 1 4 telephone number CODE 2 extension number ENTER Code 3 Switch to Touch tone This command allows you to change from pulse dialing to touch tone dial ing in the middle of dialing a telephone number This is useful when your telephone service only supports pulse dialing but you need to send touch ones after connecting such as when dialing a numeric pager or navigating a voice menu Example In this example a telephone number is dialed the Sensaphone waits for the call to be answered then changes to touch tones to dial an extension SET PHONE NUMBER any unassigned number key 1 4 telephone number CODE 2 CODE 3 extension number ENTER 4 6 2 INCORPORATING A PAUSE Incorporate PAUSE to access an outside telephone line 1 Press SET 2 Press PHONE NUMBER PHONE NUMBER T P 49 SENSAPHONE 400 User s Manual 3 Press any unassigned number key from 1 to 4 to represent the new tele phone number entry Model 400 will respond Enter number 1 3 CALL INTERCALL DELAY TIME 4 MAX CALLS 4 From the number keys enter the access digit i e 9 The Model 400 will recite the digit a CALL INTERCALL DELAY TIME 4 5 6 MAX CALLS TEMP LIMITS CALIBRATE RECOGNITION LISTEN TIME TIME CLOCK SOUND ID NUMBER POWER 5 Press PAUSE The Model 400 will pause O
66. igh The Power alarm is disabled it is now Off The Batteries are Low The Output is On Listen to the sound for 10 seconds Goodbye The Status Report repeats once more and the Model 400 concludes the call saying Goodbye 89 SENSAPHONE 400 User s Manual 90 6 2 4 BATTERY CONDITION During a Status Report you may hear one of three possible messages regarding battery power The Model 400 determines the appropriate mes sage by measuring battery voltage Depending upon the remaining voltage it may respond e The batteries are OK if over 8 2 Volts e The batteries are low if between 7 2 and 8 2 Volts e Replace batteries if below 7 2 Volts 6 2 5 REMOTE ACCESS BY TOUCH TONE TELEPHONE You can issue a number of commands to the 400 remotely using a Touch Tone telephone This command mode can be entered at any time during the status report Simply press a Touch Tone and the unit will halt the report and respond with OK You are now in Touch Tone command mode Commands are available to perform the following functions e Enable and disable zones power monitoring and sound monitoring e Recite Set High and Low alarm limits e Recite Set telephone numbers e Record Play custom voice messages e Recite Set the relay output e Activate the microphone for listen in e Recite status report Note If a security code is enabled the 400 will prompt you with Enter security code Enter
67. ill recite the digits as they are pressed If a negative number is required first press then enter the number 1 3 CALL INTERCALL DELAY TIME 4 5 6 MAX CALLS TEMP LiviTs ff CALIBRATE 7 8 9 RECOGNITION LISTEN TIME TME CLOCK SOUND tt ID NUMBER POWER 5 Press ENTER The Model 400 responds Enter high temperature limit 6 Using the number keys enter the value for high temperature limit The Model 400 recites the digits as they are pressed 1 2 E CALL VOICE INTERCALL DELA REPS TIME 4 5 6 MAX CALLS fl TEMP LiMiTs CALIBRATE 7 8 9 RECOGNITION LISTEN TIME TIME CLOCK SOUND tt ID NUMBER POWER 7 Press ENTER The Model 400 responds Enter NOTE Do not set temperature limits too close to normal room temperature Minor temperature fluctuations could result in frequent and unnecessary alarm dialouts 73 SENSAPHONE 400 User s Manual 74 5 4 2 DISABLING ALARM RESPONSE TO HIGH OR LOW TEMPERATURE To disable alarm response to either high or low temperature settings exclu sively enter the following temperature limit when programming the select ed zone The Model 400 will not respond to temperatures encountered at maximum settings or beyond Begin by following the key sequence shown in Section 5 4 1 and when prompted to enter the high or low temperature value e Set high temperature to either 150 F or 65 C high temperature limit to prevent the Model 400 from responding to a high tem
68. is to immediately provide the source of any alarm especially when using multiple Model 400 units in a complex monitoring system When the Model 400 is called from a remote location it always begins its message with the identification number Hello this is Unit ID Number 4 2 1 PROGRAMMING THE ID NUMBER To program the ID Number 1 Press SET 2 Press ID NUMBER 0 ID NUMBER POWER 42 Chapter 4 Communications Programming 3 Using the number keys enter up to 16 digits for the ID number The Model 400 will recite the digits as they are pressed 1 2 E CALL voice INTERCALL DELAY REPS TIME 4 5 6 MAX CALLS TEMP LimiTs fl CALIBRATE 7 8 9 RECOGNITION LISTEN TIME TME CLOCK SOUND tt ID NUMBER POWER 4 Press ENTER The Model 400 will respond Okay 4 2 2 INTERROGATING THE ID NUMBER To interrogate the ID numbers 1 Press WHAT IS 2 Press ID NUMBER The Model 400 will recite the Unit ID Number pro grammed 0 ID NUMBER POWER 4 3 DIAL OUT TELEPHONE NUMBERS The Model 400 can store up to four 48 digit phone numbers These are the numbers that will be called during alarm dial out In the event of an alarm the numbers are dialed sequentially 1 through 4 Begin programming the first telephone number by assigning it to the key labeled with the number 1 on the keypad and continue to assign any other telephone numbers in numerical order A pause pound or star can be added to an individual phone n
69. ithin 10 seconds it recites the following Error enter acknowledgement code If the Model 400 does not receive the acknowledgement code a second time it says error goodbye and hangs up The recipient of this message must call the Model 400 back within the period programmed for Intercall Time in order to acknowledge the alarm If Local Voice Mute is off the unit will beep at the installation site while waiting for this call Callback Acknowledgement If enabled the Model 400 waits 10 rings before answering to guard against random acknowledgment If an answering device is connected to the same line as the Model 400 and TAD is enabled you must call the unit and let the line ring once then hang up wait ten seconds and call back again within 30 seconds The Model 400 will answer on the first ring It will recite any unacknowledged alarms then say Alarm acknowledged goodbye 98 Local On site Acknowledgment Touch Tone Acknowledgment Fast Code 555 Touch Tone Acknowledgment Normal Code 555 Tone or Pulse Callback Acknowledgment Within Intercall Time Chapter 7 Operation po Variable Factors When the Model 400 hangs up the alarm is Tone or Pulse acknowledged and dial out stops Callback Acknowledgment If calls remain unanswered or if they are received TAD Enabled by an answering machine or FAX the Model 400 continues the dialout sequence it waits the Intercall Time an
70. ius Adjustments are possible within a range from 10 degrees to 10 degrees For example if zone 3 is sensing temperature and is reading 1 degree too high then the calibration for zone 3 is set at 1 to obtain an accurate reading 5 6 1 PROGRAMMING TEMPERATURE CALIBRATION 1 Press SET 2 Press CALIBRATE 6 CALIBRATE 75 SENSAPHONE 400 User s Manual 76 3 Press the number 1 to 4 of the selected temperature zone to be cali brated 1 2 3 CALL VOICE INTERCALL DELAY REPS TIME 4 MAX CALLS 4 Enter the number required to offset the current temperature reading so a correct reading is obtained e To program a positive offset number up to 10 degrees enter the num ber on the keypad The Model 400 recites the digits as they are pressed e To program a negative offset number up to 10 degrees first press The unit responds with negative Next enter the number on the key pad The unit recites the digits as they are pressed 1 2 3 CALL VOICE INTERCALL DELAY REPS TIME 4 5 3 MAX CALLS EAT EN 7 8 9 RECOGNITION LISTEN TIME TME CLOCK SOUND tt ID NUMBER POWER 5 Press ENTER The Model 400 responds Okay NOTE If you find that your calibration offset exceeds more than 5 or 5 degrees other complicating factors could be affecting normal operation of the Model 400 Call Sensaphone for technical assistance 5 6 2 INTERROGATING TEMPERATURE CALIBRATION 1 Press WHAT IS 2 Press CALIBRAT
71. keypad shown below Figure 3 1 Notice that a single key has several functions assigned to it program ming results are determined by the order in which keys are pressed Individual keystrokes are illustrated to show programming steps in the cor rect order If you make a mistake by entering the wrong key do not press another key until you hear the message Error 1 Then start over with the first key in the programming sequence SNA Nam OIN see 00 REMOTE MONITORING SYSTEM System On Phone In Use Alarm 1 2 3 CALL voice InTERCALL Battery OK DELAY REPS TIME 4 5 6 MAX CALLS Teme Limits CALIBRATE 7 8 RECOGNITION LISTEN TIME CONFIG f f STATUS ae TIME CLOCK SOUND ee RINGS 0 TEST NUNBI Al ID NUMBER ALARM TP POWER CANCEL ourPuT JJ cope I enn MESSAGE PAUSE LOCK AM MUTE Figure 3 1 The Model 400 Keypad 3 2 PREPARATION FOR PROGRAMMING Read complete instructions in Chapter 2 Installation and make sure to fol low these three steps first 1 Plug the AC adapter into the 120 VAC outlet 2 Install the batteries 3 Connect the Model 400 to a telephone line When these steps are completed the Model 400 is fully operational and able to monitor temperature high sound AC power failure and battery backup condition it can also be called on the telephone for a Status Report or be used for listening to on site sounds from any remote location Now the unit is ready for progr
72. l simply say Automatic on Alarm meaning that the output will automatically turn on when any alarm occurs Chapter 8 Controlling the Output 8 1 2 TO PLAY BACK THE PROGRAMMED OUTPUT MODE 1 Press WHAT IS 2 Press OUTPUT OUTPUT PAUSE AM The 400 will recite the programmed output mode 8 2 SWITCHING THE OUTPUT USING THE KEYPAD When programmed for Manual mode the command to switch the output is SENSOR ON OFF OUTPUT OUTPUT PAUSE AM The 400 will respond The output is on off to indicate the state of the output Note If the 400 says Error the output is not programmed for manual mode 8 2 1 SWITCHING THE OUTPUT OVER THE PHONE The following commands will allow you to check the status of the relay out put and to toggle the Relay Output On and Off To recite the Output Status press W 9 R 7 O 6 To switch the Output press S 7 R 7 O 6 7 7 6 103 SENSAPHONE 400 User s Manual 8 3 TYPICAL APPLICATIONS 104 Heating Up Your Cottage Or Cabin Remotely If you keep your cottage or cabin open all year around or if you do not drain your pipes and add antifreeze to your plumbing you likely keep your furnace active when you are away but at a very low temperature The Sensaphone will provide an invaluable service to you by keeping you updat ed to any change in the status of your furnace operation Prior to your arrival at your cottage or cabin you can remotely use your Sens
73. le Refer to Chapter 5 Section 5 5 Program an zone recogni tion time longer than the defrost cycle Shorten the Call Delay or lengthen the Zone Recognition Time Appendix B Troubleshooting SOUND LEVEL MONITORING l 2 False high sound alarms occur frequently High sound does not cause an alarm The programmed sound sensitivity results in over sensitivity to non alarm sound as well as alarm sound Sound Recognition Time is too short The unit is not close enough to the high sound source or the programmed sound setting results in a lack of sensitivity to high sound Reprogram the sound sen sitivity Refer to Chapter 5 Section 5 10 Lengthen the sound Recognition Time Refer to Chapter 5 Section 5 10 Move the unit closer or reprogram the sound sen sitivity Refer to Chapter 5 Section 5 10 115 SENSAPHONE 400 User s Manual OTHER MONITORING 1 Alarm status of an alert zone is incorrect False power out alarms The Model 400 does not recognize power failure 116 Incorrect zone normality Programmed Recognition Time is too short a Batteries are either incorrectly installed or drained b Recognition time setting is too long Reconfigure the zone Refer to Chapter 5 Section 5 1 AC power is often sub ject to brief interruptions To avoid frequent false alarms increase the power Recognition Time Refer to Chapter 5 Section 5 9 To
74. ling some phone or beeper systems 4 Code CODE LOCK MUTE The CODE key can be used to perform special functions during the dial ing sequence These include Pager dialing Wait for Answer and Switch to Touch tones These functions enable the Sensaphone to send a numeric page or dial a telephone number office extension or combine pulse amp touch tone dialing in the same telephone number Multiple codes can be used during telephone number programming if required See section 4 5 4 for special instructions on dialing to a beeper or pager Code 1 Pager When CODE 1 is inserted as the first digit of the telephone number the Model 400 will make a pager call This means that the unit will expect the call to be answered by a paging service provider then it will send its ID number using touch tones followed by the digits that identify the zone s in alarm The unit will hang up after it completes the call See section 4 5 4 for specific programming examples for dialing a pager Chapter 4 Communications Programming Code 2 Wait For Answer You can force your Sensaphone to Wait For Answer in the middle of dial ing a telephone number This is useful when calling a telephone extension that is initially answered by an auto attendant By inserting the wait for answer code you can instruct your Sensaphone to call the main number then wait for an answer by the auto attendant then dial the extension The Sensaphone will not speak it s vo
75. ll press a Touch Tone The unit will respond with OK The Sensaphone is now ready to accept Touch Tone commands 1 To enable Vacation Mode press SRO 776 The unit will respond by saying ON to indicate that Vacation Mode is set The Suitcase icon will appear and blink on the thermostat LCD 2 To enable Normal Mode press SRO 776 The unit will respond by saying OFF to indicate that Normal Mode is set The Sun ce or Moon C icon will appear on the thermostat LCD ales 3 To check the status of the ouput press WRO 976 The unit will respond OFF for Normal Mode or ON for Vacation Mode 4 Hang up 8 3 2 DUAL THERMOSTAT CONTROL When a three or four wire low voltage thermostat is used it is easy to con nect the Sensaphone to your furnace with the addition of a secondary ther mostat One thermostat is set to your preferred away temperature and the other thermostat is set to your preferred home temperature With your Sensaphone 400 you will be able to switch between these two thermostats using the relay output Ideally the away thermostat would be in your pump or furnace room Remember that your away thermostat will be the only thermostat that keeps your cottage or cabin at minimal heat while you are away It should Chapter 8 Controlling the Output not be located near a window or where direct sunlight might warm it near a furnace radiator or vent or any heat source such
76. ll Time is the programmable period of time the Model 400 waits in calling subsequent telephone numbers Intercall Time is activated only after alarm dial out to the first telephone number fails to be acknowledged This period can be programmed from 10 seconds to 60 minutes The default intercall time is 1 minute If an incoming telephone call is made to the Model 400 during Intercall Time in between its dialing of subsequent telephone numbers to report an alarm it will answer the incoming call and immediately report any exist ing alarms 4 13 1 PROGRAMMING INTERCALL TIME To program Intercall Time 1 Press SET 2 Press INTERCALL TIME 3 INTERCALL TIME The Model 400 will respond Enter minutes 3 Using the number keys enter the minutes CALL VOICE INTERCALL DELAY REPS TIME 4 5 6 MAX CALLS TEMP LIMITS CALIBRATE RECOGNITION LISTEN TIME TIME CLOCK SOUND ID NUMBER POWER The Model 400 recites the digits as you press them 4 Press ENTER The Model 400 will respond Enter seconds Chapter 4 Communications Programming 5 Using the number keys enter the seconds The Model 400 recites the digits as you press them 1 2 3 CALL Voice INTERCALL DELAY REPS TIME 4 5 3 MAX CALLS ET a 7 8 9 RECOGNITION LISTEN TIME TME cLock SOUND 0 ID NUMBER POWER 6 Press ENTER The Model 400 responds Okay 4 13 2 INTERROGATING INTERCALL TIME To interrogate Intercall Time 1 Press WHAT IS 2 Press IN
77. ll in commands while your telephone answering device is set to receive outside calls Programming for use with a telephone answering device TAD is always used in conjunction with Rings Until Answer detailed in section 4 6 NOTE The TAD feature only applies to answering devices connected to the same telephone line as the Model 400 4 8 1 TAD ENABLE DISABLE To enable disable the TAD feature 1 Press SENSOR ON OFF 2 Press RINGS TAD RINGS TAD The Model 400 will respond TAD On If the Model 400 says TAD Off repeat steps 1 and 2 to reactivate TAD 4 8 2 USING THE TAD FEATURE 1 Make sure the TAD feature is enabled on the Model 400 The default setting is disabled so you must enable it first 2 Determine the number of rings your telephone answering device uses to answer the telephone Most answering devices require 4 rings others are selectable 3 On the Model 400 program Rings Until Answer to a greater number than the number of rings set on your answering machine Example Telephone answering device rings 4 Model 400 Rings Until Answer 6 Using the procedure just outlined all incoming calls will be answered by the telephone answering device allowing it to operate normally With the programming just accomplished the Model 400 can be accessed remotely by telephone to obtain the Status Report Chapter 4 Communications Programming 1 Dial the telephone number of the Model 400 2
78. low the manufacturer s instructions for installing the thermostat The Model 400 will need to be wired to the thermostat to control it For a visually appealing installation you may want to locate the Sensaphone close to your heater so that the cable follows the same path as the one from your heater to the thermostat An added benefit of this location is that you can easily add a water sensor to monitor for leaks around your hot water heater or other plumbing Typically the water heater is located near the heating and cooling system Step 1 Install the thermostat Refer to the manufacturer s instructions for installation For installation assistance contact Aube Technologies at 1 800 831 AUBE Chapter 8 Controlling the Output Step 2 Mount the Sensaphone 400 Choose a location for your Sensaphone that allows for easy wiring to the thermostat such as near your heater air conditioning system Mount the unit on a wall or flat on a desktop or table surface Plug in the power sup ply and connect the telephone line Step 3 Connect cable from thermostat to Sensaphone 400 This Sensaphone 400 has a terminal strip below the input output wiring door that will connect to the 12VDC power supply and X amp C terminals of the thermostat See Figure 1 This connection is required to switch the thermostat between normal and vacation modes Run a two conductor cable from the thermostat to the Model 400 On the thermostat connect the red wire
79. mber keys press a number from 1 to 4 that corresponds to the temperature zone being programmed 1 2 3 CALL voice INTERCALL DELAY REPS TIME 4 5 6 MAX CALLS E Ea 7 8 9 RECOGNITION LISTEN TIME TIME CLOCK SOUND tt ID NUMBER POWER Chapter 3 Quick Start The Model 400 responds Enter low temperature limit 4 Using the number keys enter a value for low temperature limit The Model 400 will recite the digits as they are pressed If a negative number is required first press then enter the number 1 2 3 CALL voice INTERCALL DELAY REPS TIME 4 5 6 MAX CALLS TEMP LiMiTs J CALIBRATE 7 8 9 RECOGNITION LISTEN TIME TME CLOCK SOUND tt ID NUMBER POWER 5 Press ENTER The Model 400 responds Enter high temperature limit 6 Using the number keys enter the value for high temperature limit The Model 400 will recite the digits as they are pressed 1 2 3 CALL VOICE INTERCALL DELAY REPS TIME 4 5 3 MAX CALLS EAT Na 7 8 9 RECOGNITION LISTEN TIME TME CLOCK SOUND tt ID NUMBER POWER 7 Press ENTER The Model 400 responds Enter This concludes minimum programming to achieve normal operation of the Model 400 In addition to the programming just accomplished default settings for many more features take effect when the unit is first powered You will be able to reprogram most of these factory set defaults to suit your application For a complete explanation of each feature with illustrations of ke
80. monitors sound through the built in microphone When the sound level suddenly exceeds the programmed high sound limit the Model 400 will respond with an alert condition The increased sound level must continue throughout the programmed recognition time The default for high sound alarm is enabled on NOTE The microphone is also used for listening to on site sounds Refer to Chapter 4 Section 4 8 Disabling the sound alarm does not affect listen in capability 5 11 1 CHANGING ENABLED DISABLED HIGH SOUND ALARM 1 Press SENSOR ON OFF 2 Press SOUND The Model 400 will say Sound Alarm Disabled to indi cate disabled or Sound Alarm Enabled to indicate enabled Chapter 5 Alarm Programming 9 LISTEN TIME SOUND 3 Repeat key sequence to change settings 5 12 EXIT DELAY When tripping an alarm is unavoidable yet a true alert condition has not actually occurred the alarm response including dial out can be temporar ily suppressed The Model 400 is able to suppress and then reset its dial out function auto matically through use of the Status Report This is especially convenient when an alert condition is created upon exiting a monitored door and there is no way to cancel from the local keypad Example You are planning to exit through a monitored door Prior to exiting you initiate a Status Report recitation at the Model 400 keypad by pressing WHAT IS followed by STATUS key sequence shown below This allo
81. nce outdoor wiring must travel consideration should be given to the use of shielded wire inside a metal conduit Both shield and conduit should be connected to an earth ground This prevents stray voltage from entering the unit sensor Model 400 Figure 2 10 Potential Sensor Damage from Stray Electrical Noise 2 13 DISCONNECTING THE MODEL 400 FOR STORAGE OR SEASONAL USE If you plan to employ the Model 400 as a seasonal watchdog for a few months during the year you must disconnect all wires from the unit com pletely to avoid damage to the circuitry when the unit is not in use If the unit is unplugged but left in place with all the sensors still connected the wires act as antennae that draw in any stray electrical noise from such devices as fans blowers microwaves etc Additionally it is important to remove the batteries or they will discharge until they fail Preserve your Model 400 during the off season or when not in use e Remove the sensor wires at the screw terminals e Remove the batteries e Unplug the unit and store in a safe place 29 SENSAPHONE 400 User s Manual 30 Chapter 3 Quick Start CHAPTER 3 QUICK START This section presents a useful guide for first time programming of the Model 400 Follow instructions for installation before attempting to pro gram the Model 400 Refer to Chapter 2 Installation 3 1 THE LOCAL KEYPAD Programming is accomplished using the local
82. ne 2 door alarm OK Zone 3 ups alarm OK Zone 4 water sensor OK The sound is OK The power is ON This refers to AC power The batteries are OK Other possible responses Batteries are low or Replace batteries Refer to Section 6 2 4 for additional information regarding battery condition The output is off Listen to the sound for 10 seconds In this case the programmed Listen in Time is set at 10 seconds This feature is not available when obtaining the Status Report on site directly at the keypad The Status Report repeats once more and the Model 400 concludes the call saying Goodbye The Status Report will not repeat if obtained at the key pad Goodbye is also not recited The phrase no number at the end of a Status Report indicates that no dial out phone numbers have been programmed 6 2 2 EXAMPLE STATUS REPORT EXISTING ALARMS Zones 2 3 and 4 are configured as dry contact and zone 1 is configured as temperature An emergency situation is at hand a fire in a greenhouse has tripped a smoke alarm and electrical power has been disrupted In addi tion to high sound and AC power alarms separate alarms exist on zones 1 2 3 and 4 You happen to call in for the Status Report which begins with Hello this is 555 1234 this is the Sensaphone 400 at ACME Greenhouse 225 Oak Street It is now 8 45 PM Zone 1 Temperature in g
83. ng Dial out Telephone Numbers 44 4 3 2 Interrogating a Dial out Telephone Number 44 4 3 3 Erasing a Telephone Number 0000 45 4 4 DIAL OUT TEST MODE cc cc cccccvccccvces AGO 4 4 1 To test a dialout phone number 46 4 4 2 Manually Dial a Telephone Number 46 4 5 TONE OR PULSE DIALING cc cccevcvcee AT 4 6 SPECIAL DIALING cee cece reece rere cece s AT 4 6 1 Special Dialing Keys s ccccvs cee cune ewe de cuss selene 48 4 6 2 Incorporating a Pause cece cece eee eee 49 4 6 3 Incorporating a Pound or Star 00 51 4 6 4 Special Dialing to a Beeper or Pager 52 4 7 RINGS UNTIL ANSWER 2 cece cc ccccc ec edd 4 7 1 Programming Rings Until Answer 0 53 4 7 2 Interrogating Rings Until Answer 04 53 4 8 TAD TELEPHONE ANSWERING DEVICE 54 4 8 1 TAD Enable Disable wrawknaes eave eee eee ees 54 4 8 2 Using the TAD Feature t2uculy caviar peseiilytasiaaen 54 48 3 No TAD IN USE iarr elas Me oe dats Pt She et 55 4 9 LISTEN IN TIME 2 2 ccc ccc cc cccccccvee e DS 4 9 1 Programming the Listen in Time 55 4 9 2 Interrogating the Listen in Time 4 56 4 10 CALL DELAY ccc crcccccccccccsercseses cDO 4 10 1 Programming the Call Delay 000 57 4 10 2 Interrogating Call Delay
84. ntenna e Increase the separation between the equipment and the receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio television technician for help SENSAPHONE 400 User s Manual Canadian Department of Communications Statement Notice The Canadian Department of Communications label identi fies certified equipment This certification means that the equip ment meets certain telecommunications network protective opera tional and safety requirements The Department does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecom munications company The equipment must also be installed using an acceptable method of connection In some cases where the company s inside wiring is associated with a single line individual service may be extended by means of a certified connector assem bly telephone extension cord The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equip ment malfunctions may give the telecommunications company
85. nting the Model 400 is simple to install program and operate no changes to standard elec trical or telephone service are required When connected to a telephone line it will respond to an alarm by dialing up to four separate telephone numbers When the call is answered an Alert Condition message is deliv ered in user recordable voice The Model 400 features built in sensors to monitor a variety of conditions e High sound level e AC electric power failure e Battery backup e Temperature Note While technically not a built in sensor temperature is factory installed on zone 1 The 400 is equipped with 4 alert zones Additional sensors can be added to extend monitoring capabilities to include e Intrusion or unauthorized entry e Water leaks and seepage e Temperature e Humidity e Equipment operation e Many other conditions that may require unique monitoring solutions Refer to Appendix D for information on additional sensors available separately from Sensaphone best suited to your application The status of each monitored condition is readily obtained at the unit s installation site or remotely by telephone At the close of every Status Report time is provided for listening to on site sounds To ensure reliable operation the Model 400 features power backup capa bility in the event of AC power failure six C cell alkaline batteries not included will continue to power the unit for approximately 24 hour
86. nual carefully Be sure to save it for future reference e Read and follow all warning and instruction labels on the product itself e To protect the Model 400 from overheating make sure all openings on the unit are not blocked Do not place on or near a heat source such as a radiator or heat register e Do not use your Model 400 near water or spill liquid of any kind into it e Be certain that your power source matches the rating listed on the AC power transformer If you re not sure of the type of power supply to your facility consult your dealer or local power company e Do not allow anything to rest on the power cord Do not locate this product where the cord will be abused by persons walking on it e Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock e Never push objects of any kind into this product through ventilation holes as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock e To reduce the risk of electric shock do not disassemble this product but return it to Sensaphone Customer Service or other approved repair facility when any service or repair work is required Opening or removing covers may expose you to dangerous voltages or other risks Incorrect reassembly can cause electric shock when the unit is subsequently used e If anything happens that indicates that your Model 400 is not working pr
87. one Command Reciting the Output Status W 9 R 7 O 6 Description Touch Tone Command Switching the Output S 7 R 7 O 6 Activate Microphone Listen in The following command will allow you to activate the microphone listen in for the programmed duration Description Touch Tone Command Activate Mic Listen in M 6 I 4 C 2 Chapter 6 Acknowledgment Status Report amp Remote Access Request Status Report The following command will initiate a status report Description Touch Tone Command Recite status report W 9 S 7 R 7 Hang up The following command will make the 400 hang up the telephone line Description Touch Tone Command Hang up the phone line B 2 Y 9 E 3 93 SENSAPHONE 400 User s Manual 94 Chapter 7 Operation CHAPTER 7 OPERATION After installation and programming is completed the Model 400 is fully operational This chapter explains the sequence of events that occur during an alarm dialout to illustrate how the Model 400 operates 7 1 ALARM DETECTION DIAL OUT AND ACKNOWLEDGMENT Generally an alarm event is structured in the following manner I The Model 400 detects an alert condition due to a change at the sensor II A valid alarm is recognized III Dial out begins IV The alarm is acknowledged Often an alarm does not proceed through all stages either an alert condi tion does not persist long enough to be considered valid or a valid alarm is cancelled
88. operly or has been damaged unplug it immediately and follow the procedures in Appendix F for having it serviced Return the unit for servicing under the following conditions The power cord or plug is frayed or damaged 2 Liquid has been spilled into the product or it has been exposed to water 3 The unit has been dropped or the cabinet is damaged 4 The unit doesn t function normally when you re following the operating instructions SENSAPHONE 400 User s Manual e Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning e Do not use the telephone to report a gas leak in the vicinity of the leak CAUTION To Reduce the Risk of Fire or Injury to Persons Read and Follow these Instructions 1 Use only the following type and size batteries Alkaline size C 2 Do not dispose of the batteries in a fire The cell may explode Check with local codes for possible special disposal instructions 3 Do not open or mutilate the batteries Released electrolyte is corrosive and may cause damage to the eyes or skin It may be toxic if swallowed 4 Exercise care in handling batteries in order not to short the battery with conducting materials such as rings bracelets and keys The battery or conductor may overheat and cause burns 5 Do not mix old and new batteries in this product FCC Requirements Part 68 The Sensaphone Model 400
89. or Repair APPENDIX F RETURNING THE UNIT FOR REPAIR In the event that the Model 400 does not function properly we suggest that you do the following 1 Record your observations regarding the Model 400 s malfunction 2 Call the Technical Service Department at 877 373 2700 prior to sending the unit to Sensaphone for repair If the unit must be sent to Sensaphone for Servicing please do the follow ing 1 Unplug the AC power supply from the wall outlet remove the batteries and disconnect all sensors from the alert zones 2 Carefully pack the unit to avoid damage in transit Use the original con tainer if available or a sturdy shipping box 3 You must include the following information to avoid shipping delays a Your name address and telephone number b A note explaining the problem 4 Ship your package to the address below SERVICE DEPARTMENT SENSAPHONE 901 Tryens Road Aston PA 19014 5 Ship prepaid and insured via UPS or US Mail to ensure a traceable ship ment with recourse for damage or replacement 127 SENSAPHONE 400 User s Manual 128 Appendix G Test Log APPENDIX G TEST LOG Date Dialout Callln Battery Tested By Fail 2 iO gz A LI 2 LI 2 a Ll 129 SENSAPHONE 400 User s Manual Test
90. ow 8 1 OUTPUT MODES Mode Description Output on when zone 1 goes into alarm Off when alarm is acknowledged Output on when zone 2 goes into alarm Off when alarm is acknowledged Output on when zone 3 goes into alarm Off when alarm is acknowledged Output on when zone 4 goes into alarm Off when alarm is acknowledged Output on when a Sound alarm occurs Off when alarm is acknowledged Output on when a Power alarm occurs Off when alarm is acknowledged 101 SENSAPHONE 400 User s Manual Mode Description Phone Output on when phone line is unplugged for more than 15 seconds Off when a phone line is plugged in 102 Output on when any alarm occurs Off when all alarms are acknowledged Output controlled manually via keypad command or touch tone Output on when any alarm occurs except for when a phone line is unplugged Off when all alarms are acknowledged 8 1 1 TO PROGRAM THE OUTPUT MODE 1 Press the SET key 2 Press the OUTPUT key OUTPUT PAUSE AM The 400 will say Enter output mode 3 Using the number keys enter a value for the output mode CALL VOICE INTERCALL DELAY REPS TIME 4 5 6 MAX CALLS TEMP LIMITS CALIBRATE RECOGNITION LISTEN TIME TIME CLOCK SOUND ID NUMBER POWER 4 Press the ENTER key The 400 will say OK and recite a description of the mode selected such as Automatic on Zone 1 or Manual Note that when Mode is selected the 400 wil
91. pear to correct the problem apply the following steps in the order shown e Remove the batteries e Unplug the unit Wait one minute for the Model 400 to completely power down e Plug in the unit s AC adaptor into a standard 120 VAC outlet e Replace the batteries Refer to Chapter 2 Installation for additional information on batteries and installation procedures 117 SENSAPHONE 400 User s Manual 118 Appendix C 400 QUICK REFERENCE APPENDIX C 400 QUICK REFERENCE Parameter Description _ Key Sequence Range Default Call Delay Time delay until SET or WHAT IS Min 00 00 00 30 first call is made CALL DELAY Max 60 00 min sec min sec Intercall Time Max Calls Number of times alarm message is repeated over the phone SET or WHAT IS VOICE REPS Min 1 rep Max 10 reps Min 00 10 Max 60 00 min sec 01 00 min sec Time delay between phone calls SET or WHAT IS INTERCALL TIME Min 1 call 100 calls Max 255 calls Number of calls until unit self acknowledges SET or WHAT IS MAX CALLS High and low temperature SET or WHAT IS Min 20 F 30 C Low 10 F Temp Limits Calibrate Recognition Time zones 1 4 Recognition Time Power Failure Recognition Time High Sound Level High Sound Level Alarm Sensitivity Listen Time Rings Until Answer alarm limits Temperature Correction factor Length of time a fault
92. perature alarm e Set low temperature to either 20 F or 30 C to prevent the Model 400 from responding to a low temperature alarm 5 4 3 INTERROGATING HIGH AND LOW TEMPERATURE LIMITS 1 Press WHAT IS 2 Press TEMP LIMITS 5 TEMP LIMITS 3 Press the number key corresponding to the selected temperature zone CALL VOICE INTERCALL DELAY REPS TIME 4 5 6 MAX CALLS TEMP LIMITS CALIBRATE RECOGNITION LISTEN TIME TIME CLOCK SOUND ID NUMBER POWER Chapter 5 Alarm Programming 5 5 TEMPERATURE SCALE Temperature zones may be set in either Fahrenheit or Celsius degrees The default temperature scale is Fahrenheit To change to Celsius 1 Press SENSOR ON OFF 2 Press F C The Model 400 responds Degrees Celsius indicating Celsius scale has replaced Fahrenheit scale 3 To return to Fahrenheit scale repeat the key sequence The Model 400 responds Degrees Fahrenheit indicating Fahrenheit scale is in effect NOTE When switching from Fahrenheit to Celsius or vice versa the change applies to all zones configured to read temperature When switching temperature scales it is important to reset high and low temperature limits on all temperature zones Refer to Section 5 4 1 to reset temperature limits 5 6 TEMPERATURE CALIBRATION To compensate for minor variances in sensor accuracy an offset may be programmed for each temperature zone The amount of offset is measured in degrees Fahrenheit or degrees Cels
93. perature alarms from freezer The Sensaphone calls with a high low temperature alarm but recites a temperature that s within the programmed limits The zone isn t configured to read a temperature sensor The temperature sensor has been disconnected or has broken wires Temperature sensor wires are touching or have shorted Temperature sensing may be affected by a source of ambient heat ie direct sunlight or heat duct proximity b Temperature may require calibration c The unit is using the wrong temperature scale Fahrenheit vs Celsius Most freezers have a defrost cycle during which the temperature will rise considerably thus causing an alarm to occur The Sensaphone recites the current temperature when it calls you not the temperature at the time the alarm occurred It is likely that the temperature has changed since the time the alarm was detected and has since returned to normal operating conditions Press SET and CONFIGURE to program the zone See Section 5 1 1 for more information on configuring zones Examine the wires to tem perature sensor and con nect or replace wiring Verify and correct wiring Try moving the unit to a different location After moving or placing the unit away from ambi ent heat sources the tem perature may be calibrated to offset inaccurate normal reading by several degrees Refer to Chapter 5 Section 5 6 Verify temperature sca
94. phone numbers This will make sure that the Sensaphone is programmed properly It will also pre pare personnel to respond appropriately when they receive a call from the Sensaphone 3 Test the batteries by unplugging the AC adapter and making sure that the Sensaphone continues to function Press WHAT IS then STATUS on the keypad and listen to the status report Make sure the report states that the power is off and batteries are OK Keep the AC adapter unplugged so that a Power Failure alarm occurs Allow the unit to dial all programmed telephone numbers while running on battery backup Plug in the AC adapter after the unit has finished dialing all of the tele phone numbers 4 If you are using your Sensaphone to listen for a smoke alarm then be sure to test the smoke alarm to make sure that the Sensaphone picks up the audible signal and triggers a high sound level alarm Allow the unit to dial all programmed telephone numbers 5 Keep a log of your tests noting the date and whether the 400 passed in each category tested An example of such a log is shown below See Test Log at the end of this manual 400 Test Log Date apts Dialout Call in Tested b h Alex G Bop H If you require assistance call Sensaphone Technical Support at 877 373 2700 110 Appendix B Troubleshooting APPENDIX B TROUBLESHOOTING In the event that a problem is encountered this section will assist you in determining the cause
95. r Multi Point Wireless I O System 123 SENSAPHONE 400 User s Manual 124 Appendix E Specifications APPENDIX E SPECIFICATIONS ALERT ZONES Number of Zones 4 thermistor installed on zone 1 for local temperature monitoring Zone Connector terminal block Zone Types N O N C contact 2 8K thermistor 20 F to 150 F or 30 C to 65 C Zone Characteristics 5 11K to 2 85V Short circuit current 1mA max A D Converter Resolution 10 bits 2 LSB Zone Protection 5 5VDC Metal Oxide Varistor with fast acting diode clamps MICROPHONE Internal Electret Condenser For listening in to on site sounds and detect ing high sound levels PHONE INTERFACE Line RJ11 Jack For connection to a two wire analog telephone line 6 modular cord included Extension RJ11 Jack w Line Seizure For connecting other devices on the same telephone line devices connected to this jack are disconnected in the event that the 400 must dial out for an alarm Phone Line Protection Metal Oxide Varistor amp self resetting fuse LED INDICATOR System On On steady when the unit is in RUN mode LED blinks once every few seconds while in STANDBY mode Phone In Use On steady when the telephone line is being used LED blinks when no dial tone is detected Off when telephone line is not in use Alarm Off when no alarm exists Blinks when an unacknowleged alarm exists On steady when an acknowledged alarm exists Battery Ok On stead
96. rcall Time and proceed to dial the next telephone number If no telephone calls are answered the Model Max Calls 400 dials out sequentially through the remaining Activated telephone numbers and continues to cycle until the programmed Maximum Number of Calls is reached When the telephone is answered the Model 400 Alarm Messages By Telephone and On site will immediately begin reciting a message that indicates which of the zones is in alarm At the same time the alarm message is repeating at the Model 400 s installation site The Model 400 will request acknowledgment if it has not yet occurred 97 SENSAPHONE 400 User s Manual IV The Alarm Is Acknowledged Variable Factors At any time after a valid alarm is determined the alarm may be acknowledged at the Model 400 s installation site by pressing ALARM CANCEL key When the Model 400 dials out and the call is answered via Touch Tone telephone any alarm may be instantly acknowledged by pressing 555 If the alarm message repeats for the number of programmed Voice Repetitions and 555 has not been entered the Model 400 will say Enter acknowledgement code The Model 400 waits 10 seconds for the Touch Tone code 555 to be entered If the code is entered within 10 seconds it responds Alarm acknowledged The alarm is considered acknowledged and the dialout concludes If the Model 400 does not receive the Touch Tone code w
97. reenhouse 110 degrees Fahrenheit too high acknowledged alarm exists Zone 2 Door alarm in greenhouse not OK acknowledged alarm exists Chapter 6 Acknowledgment Status Report amp Remote Access Zone 3 Water pressure alarm in greenhouse not OK acknowledged alarm exists Zone 4 Greenhouse control system not OK acknowledged alarm exists A High Sound alarm exists it is now too high The Power is Off The Batteries are Low The Output is Off Listen to the sound for 10 seconds Goodbye 6 2 3 EXAMPLE STATUS REPORT DISABLED ZONES If a zone is disabled the dial out feature for that zone is deactivated but all other programmed parameters remain in effect In the example below all 4 zones are disabled although zones 1 and 3 are detecting alarms AC power and Sound Level are also disabled for dial out When you call the Model 400 for a Status Report you hear the following Hello this is 555 1234 this is the Sensaphone 400 at ACME Greenhouse 225 Oak Street It is now 8 45 PM Zone 1 Temperature in greenhouse the alarm is disabled it is now 110 degrees Fahrenheit too high acknowledged alarm exists Zone 2 Door alarm in greenhouse the alarm is disabled it is not OK Zone 3 Water pressure alarm in greenhouse the alarm is disabled it is not OK Zone 4 Greenhouse control system the alarm is disabled it is not OK The Sound alarm is disabled it is now too h
98. rogram the Voice Message for a Zone 1 Press the SET key Chapter 4 Communications Programming 2 Press the MESSAGE key The 400 will say Enter Message Number MESSAGE 3 Press the number key for the corresponding Zone CALL VOICE INTERCALL DELAY REPS TIME 4 5 6 MAX CALLS TEMP LIMITS CALIBRATE RECOGNITION LISTEN TIME TIME CLOCK SOUND ID NUMBER POWER 4 When the unit beeps begin speaking your message into the microphone The unit will say OK when the recording time has elapsed then it will play back your recorded message To play back the message for a Zone 1 Press the WHAT IS key 2 Press the MESSAGE key MESSAGE 3 Press the corresponding Zone number key CALL VOICE INTERCALL DELAY REPS TIME 4 5 6 MAX CALLS TEMP LIMITS CALIBRATE RECOGNITION LISTEN TIME TIME CLOCK SOUND ID NUMBER POWER The 400 will play back your recorded message 41 SENSAPHONE 400 User s Manual To erase a Zone or ID message 1 Press the SENSOR ON OFF key 2 Press the MESSAGE key MESSAGE The 400 will say Enter message number 3 Press the Zone Number or ID key 0 ID NUMBER POWER The 400 will say Message erased 4 2 THE UNIT ID NUMBER The Unit ID Number is the identification number of the Model 400 This number is typically the telephone number where the unit is installed or it may be designated using any number that best suits your application The purpose of the Unit ID Number
99. rophone 7 8 9 12 Input Output Wiring Door LED INDICATORS The LEDs provide on site alarm and status information Listed below are descriptions of how the LEDs work System On LED Off Unit is off LED On Unit is in Run mode LED Blinking Unit is in Standby mode Phone In Use LED On The unit or some other device is communicating on the phone line LED Off Phone line is not in use LED Blinking No telephone service detected Alarm LED Off No alarms exist LED Blinking Unacknowledged alarm exists LED On Acknowledged alarm exists SENSAPHONE 400 User s Manual Battery OK LED On Battery condition good LED Blinking Battery condition low LED Off No battery critically low battery condition TECHNICAL SUPPORT 20 If any questions arise upon installation or operation of the Model 400 please contact the Sensaphone Technical Service Department at the num ber shown below and have the following information e Date of Purchase e Serial number of your Model 400 Technical Support is available from 8 00am to 5 00pm EST You may also e mail us at support sensaphone com SENSAPHONE 901 Tryens Road Aston PA 19014 Phone 877 373 2700 Fax 610 558 0222 www sensaphone com Chapter 2 Installation CHAPTER 2 INSTALLATION Correctly installing the Model 400 will ensure proper functioning of the unit Please read the entire chapter before starting the installation process Within the packaging will
100. s 17 SENSAPHONE 400 User s Manual FEATURE SUMMARY The Sensaphone 400 includes the following features e Four zones configurable as temperature or dry contact Each zone can be individually enabled or disabled e Fully automatic input configuration e Temperature sensor included on zone 1 e Calibration for each zone e Power monitor e High sound level monitor e User recordable voice messages e Dial out to four telephone numbers e Alarm dial out via voice and numeric pager e Microphone for onsite listen in e Built in line seizure Relay output manual or automatic control e Four status LEDs e Surge protection on all zones telephone line and power supply e 24 hour battery backup batteries not included e Wall or desktop installation ABOUT THIS MANUAL This manual comprises the instructions and commands for in stalling and operating the Model 400 The Quick Start chapter is included to speed understanding of programming and operation Communication and Alarm Programming chapters demonstrate step by step methods for utilizing the full range of available fea tures The Troubleshooting chapter provides assistance in the event that problems are encountered 18 Chapter 1 Introduction 1 Programming Keypad N Power Jack Phone Extension Jack Phone Line Jack Speaker System on LED Phone in use LED Alarm LED D 10 Battery OK LED 11 Battery Compartment 4 5 6 Built in Mic
101. s door contacts motion sensors or water sensors This is of great benefit where it is impos sible to wire directly from your sensors to your Sensaphone Consult a qualified electrician or your heating professional for assistance with locat ing your remote sensors or contact your Sensaphone dealer Appendix A Weekly Testing Procedure APPENDIX A WEEKLY TESTING PROCEDURE We recommend that you test your Sensaphone weekly to be sure it is functioning properly This will ensure that when a problem arises the Sensaphone will be ready to alert the appropriate personnel There are several tests that can be performed 1 Call the unit and listen to the Status Report This will test the unit s abil ity to answer the phone and speak a message It will also verify that all of the zones are reading properly the alarm conditions are OK the electric ity is on the microphone is functioning and the batteries are OK 2 Create an alarm on each zone by tripping all connected sensors Temperature sensors Heat or cool the sensor Motion sensors Have someone walk in front of the sensor Door window sensors open the door window 109 SENSAPHONE 400 User s Manual Water sensors Apply a small amount of water beneath the sensor or use a wet towel and touch it to the sensor probes Humidity sensors Raise the humidity around the sensor by holding a cup of very hot water beneath the sensor Allow the unit to contact all programmed tele
102. stallation assistance 107 SENSAPHONE 400 User s Manual 8 3 3 CONTROLLING LIGHTS OR OTHER DEVICES 108 Using X10 technology you can remotely activate any electrical device or appliance in your home through your Sensaphone X10 technology is a suite of control modules that plug into your existing electrical outlets and transmit coded signals to lamps lights and appliances to turn them on or off See Figure 2 1 Powerflash Lamp Light Module Module Figure 2 X10 Lighting Control Setup Sensaphone supports these devices through use of the popular X10 Powerflash relay interface To learn more about this technology consult X10 products on the web at www x10 com or visit your local electronics shop such as Radio Shack Such applications may include turning on a lamp or exterior lights remotely from your cellular telephone when arriving at your residence late at night Or you can use the X10 Powerflash Module set to momentary contact in conjunction with the X10 Universal Module to remotely control your elec tric garage door opener over the telephone an ideal way of letting in your service personnel without being on site You may also use the X10 technol ogy to send the ON OFF signal to a furnace or heater if your thermostat is not easy to wire directly Finally in addition to remotely controlling devices X10 technology lets you extend the reach of certain Sensaphone sensors such a
103. ter wiring Refer to Figures 2 6 and 2 7 for connecting a sensor to an alert zone Sensor wired to Alert Input 3 Figure 2 6 Sensor Connected to an Alert Zone Any sensor can be attached to the Model 400 using 18 26 gauge wire 22 recommended The sensor can be several hundred feet from the unit as long as the total resistance of the circuit is not greater than 50 ohms Use wire appropriate for the application Chapter 2 Installation TIO OK ISIS Sensor wired to Sensor wired to Alert Input 2 Alert Input 3 Figure 2 7 Two Sensors Wired to Adjacent Zones NOTE Do not use sensors switches or relays that supply any voltage or current to the Model 400 Be aware of proximity to other electrical wires or components when placing wires that lead from the sensors to the unit Avoid running the wires near electrical devices that use high voltage or current such as motors heavy machinery etc This voltage may be inductively coupled into the sensor wiring and could result in damage to the the Model 400 s circuitry Try to place wires at least 6 inches from other electrical wiring or devices 2 11 MULTIPLE SENSORS The Model 400 may have more than one sensor connected to the same alert zone as long as the normal condition for each sensor on the same alert zone is identical either all N O or all N C However only one remote temperature sensor can be used on each zone When wiring several normally closed sensors on one zon
104. the Model 400 s installation site before dial out occurs An audible voice message indicates which of the zones is in alarm If on site personnel Alarm Message acknowledge the alarm within the Call Delay time Audible On site the Model 400 will not dial out Local Voice Mute is Activated disabled so that alarm messages can be heard at the ite site Local Voice Mute Disabled 96 Chapter 7 Operation III Dial Out Begins Variable Factors The dial out process is activated as soon as the Call Delay Call Delay time expires if the alarm has not been Expired cancelled at the Model 400 s installation site The dial out begins with telephone number 1 and proceeds sequentially through the remaining telephone numbers Intercall Time If the alarm is not acknowledged with the first dial Activated out telephone call the Model 400 waits the duration of Intercall Time before dialing the next telephone number Intercall Time is the programmed waiting period in between each dial out telephone call Voice Repetitions When the telephone is answered the programmed Activated Voice Repetitions determine the number of times per call the Model 400 recites the alarm message Call Progress an automatic feature enables the Call Progress Model 400 to detect whether or not the telephone Activated call is answered After 10 rings or if a busy signal is encountered the Model 400 will hang up wait the programmed Inte
105. the voice menu until you reach the message entry point The Sensaphone will automatically send it s telephone number Zone num bers and a pound tone at the end of the number For assistance contact Sensaphone Technical Support at 1 877 373 2700 Chapter 4 Communications Programming 4 7 RINGS UNTIL ANSWER Rings Until Answer is the programmed number of times the telephone rings before the Model 400 will answer an incoming call This can be set from 1 to 15 rings The default value is 4 4 7 1 PROGRAMMING RINGS UNTIL ANSWER To program Rings Until Answer 1 Press SET 2 Press RINGS TAD The Model 400 will respond Enter number RINGS TAD 3 Using the number keys enter a value CALL VOICE INTERCALL DELAY REPS TIME 4 5 6 MAX CALLS TEMP LIMITS CALIBRATE RECOGNITION LISTEN TIME TIME CLOCK SOUND ID NUMBER POWER 4 Press ENTER The Model 400 will respond Okay 4 7 2 INTERROGATING RINGS UNTIL ANSWER To interrogate Rings Until Answer 1 Press WHAT IS 2 Press RINGS TAD RINGS TAD 53 SENSAPHONE 400 User s Manual 4 8 TAD TELEPHONE ANSWERING DEVICE 54 The TAD feature is especially useful because it integrates the operation of the Model 400 with your telephone answering device e g answering machine in a way that retains the full flexibility of each system This allows you to have on demand telephone access to the Model 400 for obtaining a Status Report or for issuing ca
106. tion and alarm monitoring capabilities the Model 400 will also respond to your instructions and provide you with access to information on monitored conditions at all times By issuing commands to the unit either at the installation site or over stan dard telephone lines the following features may be activated e Acknowledgment of existing alarms e The Status Report on all monitored conditions e Limited programming 6 1 ALARM ACKNOWLEDGMENT When the Model 400 dials out with an alarm message it will request acknowledgment before hanging up Acknowledgment indicates to the unit that the alarm message has been received Upon acknowledgment the Model 400 will cancel the dial out sequence There are three ways that an alarm is acknowledged directly e Local Acknowledgment e Touch Tone Acknowledgment e Callback Acknowledgment A fourth method of alarm acknowledgment is indirect Refer to Max Calls Chapter 4 Section 4 13 for an example of automatic alarm acknowledgment 6 1 1 LOCAL ACKNOWLEDGMENT To acknowledge an alarm locally directly at the installation site of the Model 400 press the ALARM CANCEL Key 6 1 2 TOUCH TONE ACKNOWLEDGMENT This method of remote alarm acknowledgment works with a Touch Tone telephone Example You receive a call from the Model 400 reporting that an alarm exists The message concludes Enter Acknowledgement code Now or at any time during this call you may acknowledge the alarm
107. ual 52 4 6 4 SPECIAL DIALING TO A BEEPER OR PAGER Your Sensaphone can be programmed to send an alarm message to a numeric beeper pager The message will include the Sensaphone s tele phone number ID number and the Zone numbers that are in alarm For example if zones 1 and 4 are in alarm the message on your pager would be 8882227777 1 4 where 8882227777 is the unit s ID number A Sound alarm will appear as alarm 9 and a Power alarm will appear as alarm 0 To program a telephone number for Pager dialout you must enter Code 1 at the beginning of the telephone number The Sensaphone will say Code one Pager when you enter the command Follow the key sequence below to dial a numeric pager SET PHONE NUMBER any unassigned number key 1 4 CODE 1 pager telephone number ENTER To check your programming WHAT IS PHONE NUMBER assigned 1 4 The Sensaphone will say Pager followed by the programmed telephone number To send a test page SET TEST assigned key 1 4 ENTER The Sensaphone will let you listen to the dialout sequence through its speaker and send you a message that includes the Sensaphone s telephone number ID number Voice Prompted Paging Systems If your paging provider is answered by a voice prompt which requires you to enter one or more touch tones to send a message then use the wait for answer code 4 5 1 in combination with the Pause key and other number keys to navigate
108. ucts or services even if caused by Warrantors negligence The warrantors assume no liability for installation of the Product and or interruptions of the service due to strikes riots floods fire and or any cause beyond Seller s control further subject to the limitations expressed in any License Agreement or other Agreement provided by Warrantors to pur chaser The agreement between the Warrantors and the Purchaser including but not limited to the terms and conditions herein shall not be governed by the Convention for the International Sale of Goods Where applicable the Uniform Commercial Code as adopted by the State of Delaware shall apply 4 PROCEDURE FOR OBTAINING PERFORMANCE OF WARRANTY In the event that the Product does not conform to this warranty the Product should be shipped or delivered freight prepaid to a Warrantor with evidence of original purchase 5 LEGAL REMEDIES AND DISCLAIMER Some jurisdictions may not allow or may place limits upon the exclusion and or limitation of implied warranties incidental damages and or consequential damages for some types of goods or products sold to consumers and or the use of indemnification terms Thus the exclusions indemnification terms and limitations set out above may not apply or may be limited in their application to you If the implied warranties can not be excluded and the applicable law permits limiting the duration of implied warran ties then the implied warranties
109. umber to access different phone and beeper systems See Special Dialing Section 4 5 A3 SENSAPHONE 400 User s Manual 44 4 3 1 PROGRAMMING DIAL OUT TELEPHONE NUMBERS To program dial out telephone numbers 1 Press SET 2 Press PHONE NUMBER PHONE NUMBER TIP 3 Select which telephone number to program Press any unassigned num ber key from 1 to 4 to represent the new telephone number entry The Model 400 will respond Enter number CALL VOICE INTERCALL DELAY REPS TIME 4 MAX CALLS 4 Enter the complete telephone number using the number keys CALL VOICE INTERCALL DELAY REPS TIME 4 5 6 MAX CALLS TEMP LIMITS CALIBRATE RECOGNITION LISTEN TIME TIME CLOCK SOUND ID NUMBER POWER 5 Press ENTER The unit will respond with Okay 6 Repeat above procedure to program up to four separate telephone numbers 4 3 2 INTERROGATING A DIAL OUT TELEPHONE NUMBER To interrogate dial out telephone numbers 1 Press WHAT IS Chapter 4 Communications Programming 2 Press PHONE NUMBER PHONE NUMBER T P 3 Press a number key from 1 to 4 he CALL VOICE INTERCALL DELAY REPS TIME 4 MAX CALLS Model 400 will recite the corresponding telephone number If there is no number programmed for a particular key the unit will respond No num ber m 4 3 3 ERASING A TELEPHONE NUMBER To erase a telephone number 1 Press SET 2 Press PHONE NUMBER PHONE NUMBER T P 3 Press the num
110. with the code 555 if you are using a Touch Tone telephone 85 SENSAPHONE 400 User s Manual 86 e To enter 555 press the number 5 key on the Touch Tone phone key pad three times The Model 400 will respond Alarm Acknowledged The Model 400 will hang up and the dial out sequence including any further response to the alarm will be cancelled If you enter the wrong code or do not enter it within 10 seconds following the conclusion of the message the Model 400 will respond Error Enter Acknowledgement code If you do not enter the acknowledgement a second time the unit will say error then goodbye and hang up The alarm is still not acknowledged until you call back You have a period equal to the programmed Intercall Time to call the unit back and enter the 555 acknowledgment code If you are calling from a pulse or rota ry telephone refer to Callback Acknowledgment Section 6 1 3 below 6 1 3 CALLBACK ACKNOWLEDGMENT Callback Acknowledgement is a feature that allows you to acknowledge an alarm without entering Touch Tones This feature is disabled by default and must be enabled by entering the key sequence below When Callback Acknowledgment is enabled simply call the unit back and allow the line to ring 10 times The unit will then answer the call announce the alarm then say Alarm Acknowledged This indicates that the alarm has been acknowledged To enable or disabl
111. ws you approximately 40 seconds to exit without activating the Model 400 s programmed response to an alarm At the conclusion of the status report normal alarm response is reactivated To use exit delay initiate the Status Report 1 Press WHAT IS 2 Press STATUS The Model 400 recites the full Status Report during this time you are able to exit the monitored area without tripping an alarm STATUS 83 SENSAPHONE 400 User s Manual 5 13 DESIGNATING A ZONE AS UNUSED This feature allows you to mark selected Zones Power or Sound as unused which will prohibit them from going into alarm and will also leave them out of the status report Note that programming for the selected Zone will be preserved when the Zone is marked as unusued and will not be recon figured if automatic Zone configuration is activated To designate a Zone as unused 1 Press the SENSOR ON OFF key 2 Press the SET key The 400 will say Enter Zone Number 3 Press the corresponding number of the Zone you wish to mark as unused 1 2 3 CALL VOICE INTERCALL DELAY REPS TIME 4 MAX CALLS e a 9 LISTEN TIME SOUND a 0 ID NUMBER POWER The 400 will respond by saying Zone 1 4 Power or Sound Off On Repeat the key sequence to place the Zone back in use 84 Chapter 6 Acknowledgment Status Report amp Remote Access CHAPTER 6 ACKNOWLEDGMENT STATUS REPORT amp REMOTE ACCESS In addition to communica
112. y strokes refer to Chapter 4 Communications Programming and Chapter 5 Alarm Programming 35 SENSAPHONE 400 User s Manual To gain a basic understanding of how the alarm dial out feature works refer to this chapter Section 3 4 For extended information regarding dial out and related programmable parameters refer to Chapter 7 Operation 3 4 SUMMARY OF THE ALARM DIAL OUT PROCESS Action Response Programmable Feature 1 THE MODEL 400 DETECTS AN ALERT CONDITION An alert condition is not the same as a valid alarm the condition must continue for the programmed time period or Recognition Time before it is recognized as a valid alarm A VALID ALARM IS CONFIRMED An audible on site alarm message begins and continues until the alarm is acknowledged If the Mute feature is turned on there is no on site message Call Delay is activated DIAL OUT BEGINS Dial out begins by calling telephone number to report an alarm If there is no acknowledgment the Model 400 waits the programmed Intercall Time before dialing subsequent telephone numbers Dial out continues in this manner cycling through the remaining telephone numbers for the programmed Max Calls 36 e Recognition Time This is the programmed waiting period to determine if an alert condition has persisted long enough to be considered a valid alarm If the sensor returns to normal within recognition time then no alarm will occur
113. y when the battery is in good condition Blinks when the battery is low Off when the battery must be replaced RELAY OUTPUT Rated for 1A 30VAC 1A 30VDC maximum 125 SENSAPHONE 400 User s Manual 126 POWER SUPPLY Power Supply 120VAC 9VDC 60Hz 6W wall plug in transformer w 6 cord Power Consumption 1 5 Watts Power Protection Metal Oxide Varistor Battery Backup Six size C alkaline batteries not included providing up to 24 hours of back up time ENVIRONMENTAL Operating Temperature 32 122 F 0 50 C Operating Humidity 0 90 RH non condensing Storage Temperature 32 140 F 0 60 C PHYSICAL Dimensions 2 1 h x 7 8 w x 8 8 d Weight 2 lbs Enclosure Indoor rated plastic housing suitable for wall or desktop instal lation Alarm Off when no alarm exists Blinks when an unacknowleged alarm exists On steady when an acknowledged alarm exists Battery Ok On steady when the battery is in good condition Blinks when the battery is low Off when the battery must be replaced STANDARDS FCC Part 15 Class B USA Emission Standards FCC Part 68 47 C ER Part 68 USA Telecommunications Standards ICES 003 Issue 4 Class B Canadian Emission Standards Complies with CS 03 Issue 8 Canadian Telecommunications Standards NRTL Listed for compliance to UL60950 1 USA Safety Standards NRTL Listed for compliance to CSA C22 2 No 60950 1 Canadian Safety Standards Appendix F Returning the Unit f

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Sensaphone® Model 400 User Manual